Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Thomas L.

Thomas L.

DRYER GE GTD33EASKWW Arrived on site for no operation. Unit would run for approx 15 seconds then shut off. The reason is because the front door felt was loose and all twisted up and torn causing drum to bind up. Will order new seal.; ordrng 1 WE09X20441 (felt trap duct)

Near FM1209, Bastrop, TX 78602
Jerry C.

Jerry C.

WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC0 Arrived to inspect codes. I found F9E1, F8E3 and F3E1 stored. I removed water from the unit and found debris blocking the drain pump screen and removed it. I ran the unit in test mode to remove excess detergent. Operational test good, no leaks observed during service. FL250

Near Sweetleaf Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for fan not blowing strong. Test unit and unit seemed weak. Replaced fan test unit and unit test good. Job complete

Near Springfield Dr, Austin, TX 78744
Clif L.

Clif L.

WASHER MAYTAG MAT20PRAWW0 "Arrived on site to replace Cam, gear case, and felt for washer. Replaced all three parts and tested unit. All tested good at this time. Recalibrated unit through controls and check for leaks. No leaks were found at time of service. Was unable to get unit set up for completely free wash, need to contact CS to check how to set machine up.; ordrng 1 CNOTES (NEED TO TALK TO CS)"

Near N FM 620, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL GU940SCGB3 Arrived on site to test unit for unit leaking. Test unit and found no leaks coming from dishwasher. Found leak coming from water booster heater under the sink. Showed customer the leaks and advised customer to call a Plummer to fix the leak. Job complete

Near Cypress Point N, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS179BSS00 Arrived on site to test unit for no power. Test unit and found thermal fuse opened. Replaced thermal fuse test unit by heating to 350 and unit test good job complete. Also found oven and cooktop sharing power. I turned the breaker off to oven and the cooktop lost power too. Advised customer to get and electrician to get power to cooktop. Each unit needs to have its own dedicated circuit.

Near Scenic Bluff Dr, Austin, TX 78733
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for no ice condition.found temps were good and water was good. Power to icemaker but the icemaker was failed. Replaced icemaker. New icemaker cycled properly. All water connections were dry.

Near Old Piney Trail, Paige, TX 78659
Thomas L.

Thomas L.

WASHER MAYTAG MVWC555DW0 "Arrived on site for Noisey unit and no fill condition, investigated and found Lid lock not operating. Replaced lid lock and tested unit, all operations are normal, all water connections are dry."

Near John Craft Rd, Red Rock, TX 78662
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site to install new compressor. Found fresh food section still cooling partially and the evaporator completely iced up. Found freezer not cooling at all. Removed ice build up from fresh food evaporator and ran test 4 in diagnostics. Found the 3 way valve not cycling properly causing refrigerant to constantly flow into the fresh food evaporator. I also found the fresh food drain pan severely warped and the evaporator cover is damaged as well. Repair will require compressor, 3 way valve, dye drier, process stub, drain pan, and evaporator cover to complete. I will also return with the fresh food evaporator in case it is needed. Repair will require 3 hours; ordrng 1 W10836964 (pan-drip) and 1 WPW10443217 (valve) and 1 WPW10501260 (cover-evap)"

Near Robb Ln, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no ice. Found power harness disconnected from valve. Installed harness to valve ran icemaker through a cycle water filled icemaker unit working as designed.

Near Bluff Springs Rd, Austin, TX 78744
Chase S.

Chase S.

RANGE WHIRLPOOL WFC310S0EB1 WFC310S0EB1 Arrived on site to check range for cooktop elements not working. Found all four element receptacles melted. Will need to replace cooktop harness and all elements to repair. Will bring switches back on return in case they are needed. Informed customer that I’d boil over causes failure repairs would not be covered under warranty.; ordrng 1 WPW10259865 (elmnt-surf) and 1 WPW10259868 (elmnt-surf) and 1 WPW10279107 (harns-wire)

Near Old Manor Rd, Austin, TX 78724
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700EBS1 Arrived on site for left rear burner not lighting . Found burner cap slightly warped . Replaced cap and unit is lighting consistently . No gas leaks detected at time of service .job complete .

Near Kinney Ave, Austin, TX 78704
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8540FW2 "Arrived on site for customer complaint of dryer making a noise intermittently, I could not get dryer to make the noise at time of service. Ordering possible parts that could be the issue. ; ordrng 4 W10314171 (drum support roller)s and 1 W10381481 (drum) and 1 W10547287 (idler pulley) and 1 W10673493 (bulkhead)"

Near Westview Trail, Austin, TX 78737
Scott  M.

Scott M.

DISHWASHER KITCHENAD n/a "Arrived on site for dishwasher not draining . Found something lodged in drain motor and in drain hose . Shop vac drain line . Ran test wash , filled tub up a couple different times . Every time it drained . Nonwater leaks detected and motor still functioning at time of service .

Near West Ave, Austin, TX 78701
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for “microwave turns on with door closed in #164” complaint. Inspected unit and found faulty door switches and interlocks. Removed and replaced door switches and interlocks. Unit is performing as designed.

Near Aldrich St, Austin, TX 78723
Chase S.

Chase S.

WASHER MAYTAG MVWC565FW0 "Arrived on site. Checked washer for not completing a cycle. Found F8E1 error for no or low fill. Removed hot and cold hoses and checked pressure, both check good and only a small amount of debris in hot valve. Ran test cycle and found hot water fill volume very low. All other functions of washer check good. Will need to replace valve to repair washer. No water leaks present at time of service. ; ordrng 1 W11038689 (valve)"

Near E Howard Ln, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDD03STSS2 "Arrived on site for customer complaint of dishwasher leaking, found broken nut causing unit to leak from the door. I replaced the nut, unit tested good."

Near E Creek Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE500ESS02 Arrived on site for double oven having fault code of F2-E1. Performed diagnostics mode and verified fault code. Gained access to control and inspected J1 connector. Tested key pad and found faulty UI. Removed failed UI and installed new. Tested upper and lower oven. All tested good.

Near Amiata Cove, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL EVL209NBTQ00 "Arrived on site for standup freezer leak water. Per diagnostics and found water leaking from defrost drain. Gained access to defrost drain and found drain pan deformed, due to ice buildup (see SD-QuickPic). Removed ice buildup and cleared defrost drain. Corrected drain pan (see SD-QuickPic) and tested defrost cycle. (RF130)

Near W Cimarron Hills Trail, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and replaced drum seal diagnosed on previous visit, after replacement dryer will now start normally and drum is no longer stopping during cycle. No lint found in cabinet at time of service, job complete"

Near Teron Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

COOKTOP JENN-AIR JED3430GS01 "Arrived on site and found a cooktop surface is damaged, after replacing cook top all burners are operating properly, no further repair is required at this time, job complete"

Near Lazy Ln, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and found detergent dispenser cup is leaking, also replaced tub ring , no water leaks from connections at time of service, job complete."

Near Ozark Dr, San Marcos, TX 78666
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for “no cleaning dishes” complaint. Per my previous diagnosis, removed and replaced upper, middle and lower spraybars. Removed and replaced pump/motor, as well. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Caleb Dr, Austin, TX 78725
Joseph C.

Joseph C.

REFRIGERATOR GE GSS25WSTISS "Arrived on site for “not dispensing water or making ice” complaint. Per my previous diagnosis, removed and replaced icemaker, tube kit and reservoir. Icemaker is producing ice, but dispenser is blocked with ice. Recommended customer thaw freezer, with door open, for 12 hours, to thaw ice blockage in door water line. No leaks detected, at time of service."

Near Caleb Dr, Austin, TX 78725
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 Arrived on site for “noisy operation” complaint. Customer had already received another unit from Aaron’s and does not need our services.

Near Rhone Dr, Del Valle, TX 78617
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer leaving detergent residue on clothes. Upon further inspection, the customer explained that she is getting white residue on the clothing after washing and she provided me with a shirt as an example. The customer advised that she is using a full cup of detergent for each wash and she has changed detergents to experiment and she got the same results. The customer advised that they do have a water softener in their home. I advised the customer that they are using too much detergent as the unit doesn’t use as much water as an older unit would. I placed the unit in diagnostics and tested with no error codes in the beginning. At the end of testing, the unit operated as designed with no error codes at the end. Per service pointer #W11042572, I am ordering kit #W11111464 and scheduled return service for 12/13/18. The kit is a control. Also, I recommended some use and care tips for the customer to try before I returned to see if it w

Near Brave Face St, Leander, TX 78641
Joseph C.

Joseph C.

DRYER MAYTAG MEDC215EW1 Arrived on site for “noisy operation and no heat” complaint. Inspected unit and found screw in felt of bulkhead. Removed screw. Found hair on rear roller wheels. Removed hair and installed repair kit (p/n 4392065)for Tello 206481 call. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Maha Loop Rd, Austin, TX 78719
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site to replace freezer baskets, front of baskets, and bin, I replaced all tested good."

Near Resaca Blvd, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site for complaint of dishwasher leaking, found leak coming from sump assembly, I replaced sump assembly, unit tested good.

Near Great Divide Dr, Bee Cave, TX 78738
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of low water level. I tested hot and cold water valve in diagnostic mode, tested good. I calibrated control in diagnostic mode, and instructed customer on water level expectations. Unit tested good."

Near Sand Dunes Ave, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to test unit for screen melted and lower spray arm melted. Will need new screen wpw10463906 and new lower spray arm wpw10491331. Customer will like for us just to drop off at front door if possible. Rescheduled for ; ordrng 1 WPW10463906 (SCREEN) and 1 WPW10491331 (LOWER SPRAY ARM )

Near Manchaca Rd, Austin, TX 78745
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8300SW2 "Arrived on site for customer complaint of dryer making a loud noise, found noise coming from belt and idler, I replaced dryer repair kit, unit tested good. Repair kit

Near Brodie Ln, Austin, TX 78748
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site for washer filling with water when not in use . Found solenoid on far right was leaking . Replaced inlet valve 98.54, labor 169.99. Collected 290.68 cc . Ran diagnostics cycle all checked normal . No water leaks detected at time of service . Job complete."

Near Gaston Ave, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC7AS05 Arrived on site to test unit for unit not getting to temp. Test unit and found customer using thermostat inside oven but had it in the front by glass. Advised customer not to use thermostat and showed her on the owner manual where it says not to use thermostat. Test units at 400 and units getting to 408 on average temp.

Near Fitzhugh Rd, Austin, TX 78736
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of long dry times, I showed customer the dryer vent test and explained there is still an air flow issue, dryer tested good."

Near Indian Tree Trail, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test outlet and found outlet getting 120 volts. Checked junction at unit and found burned wire nut. Replaced wire nut test unit and unit test good no leaks present at this time job complete

Near Brentwood Drive, Austin, TX 78737
Scott  M.

Scott M.

DRYER WHIRLPOOL LGB6400LW0 Arrived on site for dryer stopping mid cycle . Found gears in timer were not allowing unit to advance and would shut down . Replaced timer . Unit is now functioning as designed . No lint build up at time of service . Job complete .

Near Mercedes Bend, Austin, TX 78759
Arthur B.

Arthur B.

DRYER MAYTAG MEDC400VW0 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found open fuse. Removed and replaced fuse. Reassembled and tested. Dryer tumbles as heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Costa Dr, Waco, TX 76712
Arthur B.

Arthur B.

OVEN MAYTAG MER6770AAB Arrived onsite to install new upper oven broiler. Removed and replaced broiler. Reassembled and tested. Unit now works as intended. No other issues found.

Near Arlington Dr, Waco, TX 76712
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for “no cool” complaint. Inspected unit and found upper door hinge covers broken and left fresh foods door not set correctly, since install. Removed and replaced lower left door hinge and reset door spring. Will need new door hinge covers. Return for repairs on 12/11. No leaks detected, at time of service.; ordrng 1 W10902031 (HINGE COVER (RIGHT/GREY)) and 1 W11230095 (HINGE COVER (LEFT/GREY))"

Near Crownover St, Austin, TX 78725
Brandon C.

Brandon C.

RANGE JENN-AIR JGRP548WP02 Arrived on site for customer complaint of damage to top left corner of rear trim. Ordering trim. ; ordrng 1 W10323251 (trim-top)

Near Plant Lady Ln, Dripping Springs, TX 78620
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite to install new heater to french door refrigerator from prior tech rediagnosis. Steamed all frost off evaporator. Removed defective defrost heater. Installed new replacement. Tested heater in diagnostics. Heater comes on as intended. No other issues found. All water connections were dry at time of service.

Near Wooded Crest Dr, Woodway, TX 76712
Steve C.

Steve C.

DISHWASHER UNKNOWN JDB1250AWS "Arrived on site to replace the panel due to not working. Was able to turn the unit on and also found the wash motor is making a extremely loud noise. Customer advise she will be getting a new unit."

Near Palisade Dr, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5LHAXMT10 "Arrived on site and inspected refrigerator and found both sections are room temperature, exposed evaporator and there is no frost pattern, took pictures. Spoke with LM compressor will need to be replaced in order to correct issue, no water leaks from connections at time of service. Sealed system repair; ordrng 1 W10309994 (compressor)"

Near Scheel, Kyle, TX 78640
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and found no power showing on microwave, replaced fuse and all switches and power has returned but there is now a relay error and microwave will still not start. Will need to bring back control and also replace magnetron capacitor and diode to ensure microwave is working at the end of the next visit,; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec) and 1 WPW10693025 (magnetron)"

Near Breanna Ln, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and found washer is stacked, found doorlatch is not operating and after Replacing it is not working properly. cycle will still not start, spoke with tech line and they recommended replacing control, having drain pump, and sensor on hand to ensure repair our next visit. Will need two technicians; ordrng 1 W11208385 (SENSOR ) and 1 WPW10605427 (pump-water)"

Near Rachel St, San Marcos, TX 78666
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived on site for the unit door gasket is not sealing. Customer advise the ff door gasket is not sealing properly at the bottom. Found the fresh food gasket has a gap at the left bottom corner. Use a heat gun to expand the gasket and tested the unit. Unit works properly and no water connections to the unit.

Near 4 Points Dr, Austin, TX 78726
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived on site and found unit with AF error code. Found clog in unit from downy lint. Cleared. Also advised having can’t cleaned. All else checks good. Unit now operating as designed.

Near Marlandwood Cir, Temple, TX 76502
Wesley P.

Wesley P.

WASHER ROPER RTW4516FW Arrived on site and found unit not draining. Cleared drain and restored function. Also reset control and calibrated. All checks good. No error codes.

Near W Avenue V, Temple, TX 76504
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 WRT348FMEB00 Arrived on site to check refrigerator for no cool. Found unit had not defrosted causing no cool issue. Forced defrost and found inline fuse on harness open not allowing voltage to heater. Replaced defrost harness. All functions of refrigerator check good after repairs. No water leaks present. Job complete. Used p# W11177653 from job 206503

Near Old Manor Rd, Austin, TX 78724
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived on site and found cam misfired and grinding. Replaced cam. Now unit is operating as designed.

Near Leon St, Belton, TX 76513
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE525S0HB0 Arrived on site and diagnosed chirping as expanding frame during changes in temp. All checks good. Advised customer on design. Unit operating properly.

Near Tordesillas, Valladolid 47100
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and replaced control. Now unit is operating as designed. All checks good.

Near Westinghouse Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for customer complaint of oven not preheating intermittently. Tested unit @350F,375F,400F,450F. When moved temperature to 450F, oven dropped to 380F and did not come back up. Call WPL Dustin SR#7723601216 and advised to change UI. Ordering UI. R/S for Thursday 12/06.; ordrng 1 W10864141 (panl-cntrl ss)"

Near Raven Dr, Waco, TX 76712
Arthur B.

Arthur B.

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."

Near Cambridge, Lorena, TX 76655
Steve C.

Steve C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for the unit is not working properly. Customer advised when opening the microwave door light will intermittently not turn on. Also when selecting selections on the control panel it has an error code. Tested the unit in diagnostics and received error code F2e1 keypad error. Found the unit will need a new control panel, door switches and interlock. ; ordrng 1 W11093254 (panl-cntrl SS)"

Near Ridge Oak Dr, Austin, TX 78731
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete

Near Didgeridoo Trail, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete

Near Didgeridoo Trail, New Braunfels, TX 78132
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of broken lid, found strike was broken, ordering lid. ; ordrng 1 W11117421 (lid)"

Near Cana Cove, Austin, TX 78749
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772

Near Comal Springs, Canyon Lake, TX 78133
Scott  M.

Scott M.

RANGE WHIRLPOOL JGS1450FS0 Arrived on site for spark switches stuck in open position . Will need switches . No gas leaks detected at time of service . Please call to set return visit . ; O-emld tckt

Near W 12th St, Austin, TX 78703
Diego G.

Diego G.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"

Near Military Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"

Near Military Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"

Near Military Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

DRYER WHIRLPOOL WED8500DC4 Arrived on job to replace motor and wheel. After replacement test dryer operation normal

Near Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site change found it when damper opens and closes it is loud, replaced damper and noise has stopped, no water leaks from connections at time of service, job complete."

Near Cardinal Flower Drive, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived to inspect unit ice bin stuck in the FF section. I confirmed the complaint and attempted to free the bin from the unit. I made several unsuccessful attempts. I had the customer sign a defrost waiver and advise them OFFICE will call to reschedule. CS was briefed on the call. Office to order W11284720 panel UIW11185686 ice bin assembly. I will return with all previously ordered parts also. Office to reschedule customer for returning visit.; ordrng 1 W11185686 (ICE BIN ASSEMBLY ) and 1 W11284720 (PANEL UI)

Near Morning Star Ln, Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of fresh food section not cooling properly. Found fresh food evaporator covered in ice, I defrosted evaporator, found thermistor/harness to be faulty. I replaced harness, unit tested good."

Near Ranch Rd 1, Stonewall, TX 78671
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for “not filling with water” complaint. Inspected unit and found that wire for float switch had come out of terminal. Refitted wire to terminal and reconnected. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Whitewing Ave, Austin, TX 78753
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for display lights strobing .checke voltage , voltage is good . Ordering UI interface .will need autho; ordrng 1 W10789393 (cntrl-elec UI)"

Near W 31st St, Austin, TX 78705
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site , replaced sump and motor .ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete ."

Near Westhill Dr, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site replaced bellow clamp . Ran diagnostics , all checked good . No water leaks detected at time of service"

Near West Ave, Austin, TX 78701
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDTE204DSS1 "Arrived on site for dishwasher not starting . Found glass stuck in drain pump motor . Removed glass and tested , motor is functioning fine . Ran diagnostics all checked normal , unit is now draining . No water leaks detected at time of service . Job complete ."

Near W 11th St, Austin, TX 78703
Wesley P.

Wesley P.

RANGE MAYTAG MGR6875ADS Arrived on site and installed control now unit is operating as designed.

Near Montoro Dr, Austin, TX 78728
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXMS10 "Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed unit cover and found hard start device on compressor and main harness cut. Attempted to jump compressor. Found compressor locked up. Unit will need new unit harness,compressor and condenser fan motor to complete repair. Advised that Warrentech must approve parts,labor before we can proceed. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10124096 (fan,motor) and 1 W10309994 (compressor) and 1 WPW10143759 (DYE DRIER) and 1 WPW10309395 (harns-wire)"

Near Elysian Ln, Waco, TX 76712
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and found unit valve unplugged. Corrected. Unit now operating as designed.

Near Legacy Drive, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and found unit valve unplugged. Corrected. Unit now operating as designed.

Near Aspen Grove Drive, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WET3300XQ0 Arrived onsite for customer complaint of dryer on washer/dryer combo making squealing noise. Found pulley on dryer motor seized. Ordering pulley assembly. R/S for Tuesday 12/11. No other issues found.; ordrng 1 WPW10547294 (bracket)

Near N 43rd St, Waco, TX 76710
Wesley P.

Wesley P.

WASHER MAYTAG MVWC415EW2 Arrived on site and found gearcase to have failed. And bearing whiiring while spinning. Advised on cost of gearcase and customer did not wish to Receive full quote.

Near Portchester Castle Path, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site and found good temps and good production. Advised Customer on use and care. All else checks good.

Near Fort Thomas Pl, Round Rock, TX 78664
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW3 "arrived on site to inspect washer making loud noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no error codes and no noises. I tested the unit manual mode number 12 high spin and the noise started when the unit reached the hints rpm’s. tilted the unit back to inspect the motor/gearcase and found lots of oil debris on the panels and the drain pump. I advised the customer of my findings and removed ad replaced the gearcase, clutch ad rotor. I replaced the rotor and clutch due to the amount of gearcase oil on them and I could not get it off. I tested the unit again on manual mode #12 and the unit did not make any noises. No water leaks observed during service, job completed."

Near Muledeer Run, Leander, TX 78641
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for the unit spray arm is broken. Tested the unit and found the upper spray arm is broken. Replaced the spray arm and customer also advise the gasket on the dispenser is broken. Found the gasket on the slide tray is missing. Unit will need a new dispenser. All water connections were dry at the time of service. Customer wants pm appointment only due to dr visit.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10861000 (detergent dispenser)

Near Cullen Ave, Austin, TX 78757
Steve C.

Steve C.

DRYER WHIRLPOOL WED85HEFC0 Arrived on site for the unit is making vibration noise. Tested unit and found the unit is making a loud vibration noise on the left front corner. The unit is stacked but found the motor and the blower wheel are excessively loud. Will need to Use the motor and blower wheel for the next visit and will also need to order sound pads.Will need a second man for the next visit due to the unit is stacked and will need two hours to complete the repair.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS) and 4 W11113654 (pad)s

Near Petes Path, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator making clicking noise. Upon further inspection, the customer provided a video of the noise the unit is making and it sounded as if someone was knocking inside the unit. Hole I was on site, the unit began to knock and it sounded like it was down low and in the back of the unit. I pulled the unit from its place and removed the back cover. While behind the unit I could hear the knocking noise again. I removed the fc door and drawers to expose the evaporator. I did not hear the noise anymore. I contacted Techline and spoke to Rick who advised to checked the high line and make sure it has a sealer on it to keep it from vibrating against the Evap cover, which it does. Rick advised to check the dye dryer and position it horizontally to help the refrigerant flow more freely. He provided file #7723613363. I found that the Evap bracket screw was loose causing the evaporator and bracket to move and was making the same n

Near Continental Pass, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit is not working. Customer advised they had to unplug the unit due to the drain pump is constantly on. Plug the unit in and found the drain pump is resetting the control board. The drain pump stopped and was able to get access to the control. Calibrated the unit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Morningside Dr, Nolanville, TX 76559
Steve C.

Steve C.

DISHWASHER GE GDT580SMF7ES Arrived on site to replace the machine control good due to short in the control. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Meagan Ct, Harker Heights, TX 76548
Steve C.

Steve C.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit is not working. Customer advised they had to unplug the unit due to the drain pump is constantly on. Plug the unit in and found the drain pump is resetting the control board. The drain pump stopped and was able to get access to the control. Calibrated the unit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Morningside Dr, Nolanville, TX 76559
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site to install previous diagnosed part. Removed damaged door panel and installed new. Tested door operations. Inspected door. All checks good, no water leaks present at time of service."

Near Bird Stone Ln, Georgetown, TX 78628
Steve C.

Steve C.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit will not dispense water. Tested the unit and found the valve will energize but no water will dispense. Found the unit is making ice properly. Found the water reservoir is frozen. Will need to order the air diffuser and water reservoir for the next visit will also use the filter housing. Office will need to reschedule customer.; ordrng 1 W11269264 (RESERVOIR ) and 1 W11296970 (DIFFUSER )

Near W 15th St, Austin, TX 78701
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOD51EC0AS05 "WOD51EC0AS05 Arrived to inspect temperature issues. The customer had a home inspector inform them the unit was off by 50 degrees. I tested at 350 and the unit claimed preheat at the 332 and climbed out to 352 and the declined. 320, 388, 351, 389. I induced a -15 degree calibration and advised the customer. The lower door was having difficulties closing and I found it required hinge adjustment. During the adjustment I discovered the unit’s mounting hardware had never been installed, including installation holes that were missing. I informed the customer they will have to contact the builder as the mfg will not cover installation issues."

Near De Coronado Circle, Round Rock, TX 78665
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the faulty gear case and installed the replacement. I tested through multiple automatic service test modes and it passed with no errors each time. Operational test good, no leaks observed during service."

Near Chris Kelley Boulevard, Hutto, TX 78634
Jerry C.

Jerry C.

MICROWAVE KITCHENAID KMBS104ESS02 "KMBS104ESS02 Arrived to inspect door error. The unit would intermittently request the door to be opened and closed prior to use. I found the inner seal around the glass not fully seated and it will require a door replacement. Office to order door assy.; ordrng 1 W11243152 (DOOR ASSY, SS)"

Near Kingfisher Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived to drop part off. I left the part at the front door when there was no answer at the door. No access to unit.

Near Hanstrom Ct, Hutto, TX 78634
Steve C.

Steve C.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will fill up with water but the water will leak underneath , remove the toe plate and found rats have chewed up the drain hoses and the sump and motor. Advise the customer the warranty is voided due to infestation of rats. All water connections dry at time of service."

Near Co Rd 4876, Copperas Cove, TX 76522
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with a no ice condition in either compartment. I found the FC not getting below 13.5 degrees and not getting any lower. I found the compressor extremely hot due to the condenser fan not running because it was jammed with the fill valve line guard. I removed the guard and snapped it back on the valve. I tested the unit again and found the FC temp dropped to 12 degrees but very slow and I found the compressor running at more than 200 watts. Need to replace the compressor to complete service. Ordering C-NOTES, W10903340 COMPRESSOR, TJ90SF8404 ACCESS FITTING, & W10843121 Non-UV DRIER.; ordrng 1 C-NOTES (NEED SS TECH, 2 HOUR JOB, OFFICE TO RS RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10843121 (Non-UV DRIER) and 1 W10903340 (COMPRESSOR)"

Near Walsh Dr, Round Rock, TX 78681
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIC15POZP1 Arrived on site to diagnose an ice machine that is making unusual noise. Found circ pump bearing damaged by low water flow. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.Pump (210.29+tax)

Near Palisades Pkwy, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for customer complaint of intermittent ice production on french door dual evaporator refrigerator. Ran diagnostics and ran test 036(Icebox Fan). Found fan works as intended. Ran test 056 and found no error codes. Harvested icemaker on test 057. All check ok. Did find that “Max Ice” feature not working properly. Found icebox fan will not ramp up to full speed allowing proper air flow. Advise customer that UI and HV control should be replaced. TriCity Appliance has replaced control and UI back in October. Advised to contact TriCity regarding exchanging put board. No other issues found. All water connections were dry at time of service.

Near W Esparada Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SDH0 "Arrived onsite for customer complaint of dishwasher not running. Tested unit and found control is shorted and drain pump motor faulty; WPW10348269 (Drain Pump) W10737607 (Control). Removed and replaced control and drain pump. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Texas Traditions, Georgetown, TX 78628
Arthur B.

Arthur B.

TRASH COMPACTOR KITCHENAID KUCS03FTPA1 Arrived onsite for customer complaint of trash compactor making loud noises and not coming up. Tested unit and found customer had setting for solid pack and air filter on. Turned off and tested unit. Unit compacts and retracts as intended. No other issues found.

Near Vista Ln, Georgetown, TX 78633
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Cougar Dr, Canyon Lake, TX 78133
Arthur B.

Arthur B.

WASHER MAYTAG MVWB950YW1 Arrived onsite to install new dispenser and tub ring to top load washer from prior visit’s diagnosis. Removed and replaced tub ring and dispenser. Reassembled and tested. No other issues found. All water connections were dry at time of service.

Near Colorado River Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHZ0 Arrived onsite for customer complaint of tub cracks on dishwasher. Advised customer that lines in tub are not cracks. No further work performed.

Near Chambers Creek Court, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for combo oven getting error code F6-E8 and open and close error. Customer also stated unit is making rattling within 10 minutes of baking. Removed unit and gained access to door switches. Tested door switches resistance. Checked door switches wiring. Traced wiring and found terminal connector on cavity thermostat not connected. Connected thermostat. Powered unit on and tested microwave. Assembled unit and corrected panel. Installed unit at tested microwave and oven. All tested good.

Near Sequoia Trail W, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR AMANA ASD2522WRS03 "Arrived on site to install previous diagnosed parts. Removed hard start and install harness. Installed capacitor and start device. Powered unit on and check amp draw to compressor. Found amp draw at 1.4 amps. All tested good, no water connected to unit."

Near Madrone Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to replace door. Opened door board and found damaged door. Will need to order new door W10889333 rescheduled for Monday 12/10 ; ordrng 1 W10889333 (DOOR BLACK )

Near Tailwind Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL LS09010PW2 "Arrived on site for washer not working. Performed diagnostics and tested timer. Found not t activating spin mode. Tested voltage at timer and traced circuit to lid switch. Jumped lid switch and tested. Found lid switch not closing. Removed failed lid switch and installed new. Tested washer and monitor cycle. All tested good, no water leaks present. Paid in full on credit card."

Near Wagon Wheel Trail, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL AFI2538AES5 Arrived on site to diagnose a refrigerator with low water flow. Found faulty filter head causing issue. Replaced head assembly and tested unit. All is working properly at this time. No leaks were found at the time of service.Reservior

Near Palisades Pkwy, Austin, TX 78732
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 arrived on site for water valve and line replacement. R&R valves and line and tested good. No leaks on site

Near Old Blue Mountain Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Powered unit on compressor not running,checked voltage good 120vac and 6vdc to inverter,removed inverter,ohmed compressor all pins ohmed at 14. Diagnosed faulty inverter. Installed new inverter powered unit on compressor powered on unit cooling down. Repair covered under AUTHO WHP2O00EPL1"

Near Michael Neill Dr, Austin, TX 78730
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrive on site for PF error . Found when unit is started dryer would start for a sec then shut down with Power failure code .checked outlet for voltage . Getting 208v , one leg to neutral was 203 other was 90v . Will need to have electrician to fix outlet/ breaker . No lint build up at time of service ."

Near W 23rd St, Austin, TX 78705
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested and error code F7E1 and F4E3 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub and the motor came on, but then shortly after starting it stopped and would not come back on. The drain pump engaged and pumped the water out of the unit and the element sizzled as I poured water on it.

Near Big Sur Dr, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR/TOP JENN-AIR JRSD209TW "Arrived on site for “leaking water from bottom of unit” complaint. Inspected unit and found defrost drain clogged. Cleared drain and tested. Drain flow is good. Turned all freezer shelves around to correct positions. Unit is performing as designed. No leaks detected, at time of service."

Near Furness Dr, Austin, TX 78753
Joseph C.

Joseph C.

DRYER MAYTAG MGDE200XW0 "Arrived on site for “unit shuts off, after 10 minutes” complaint. Inspected unit and found open grounded wall plug. Venting blocked. Instructed customer to clean out venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Service fee collected."

Near Corona Dr, Austin, TX 78723
Joseph C.

Joseph C.

OVEN AMANA AGR5330BAS3 "Arrived on site for “temperature concerns” complaint. Inspected unit and found bake temps to be 20 degrees below standard. Adjusted temp settings to within acceptable tolerances. Unit is performing as designed. No leaks detected, at time of service."

Near Golden Canary Ln, Austin, TX 78723
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NLXS0 "Arrived on site for failed water valve and broken cutter grid. Removed grid cutter installed new grid cutter. Removed failed water valve,installed new water valve,ran diagnostics no leaks water flowing to reservoir correctly,unit passed all other diagnostic test unit working as designed."

Near Oak Shores Dr, Austin, TX 78730
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519HB0 "Arrived on site. Check for panel issues. Found Panel damaged not allowing display to be shown correctly. Replaced panel and tested, all functions tested OK. Job complete"

Near Soaring Eagle, Fischer, TX 78623
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519HB0 "Arrived on site. Check for panel issues. Found Panel damaged not allowing display to be shown correctly. Replaced panel and tested, all functions tested OK. Job complete"

Near Soaring Eagle, Fischer, TX 78623
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519HB0 "Arrived on site. Check for panel issues. Found Panel damaged not allowing display to be shown correctly. Replaced panel and tested, all functions tested OK. Job complete"

Near Soaring Eagle, Fischer, TX 78623
Paul R.

Paul R.

OVEN KITCHENAID KEBS107SSS04 Arrived onsite for the oven not heating after a self clean. I found the TOD open on the oven. I quoted the customer. FUSE-THRML I replace the TOD and tested the oven. The unit is working as designed. Call complete.

Near Skyflower Dr, Austin, TX 78759
Clif L.

Clif L.

RANGE WHIRLPOOL KSGG700ESS0 Arrived on site to diagnose a range with no display. Tested unit and found no mechanical failures at this time and all functions and displays working properly. Advise homeowner failure was most likely due to moisture during extended period of cooking on Thanksgiving. No repairs are needed at this time.

Near Burks Ln, Austin, TX 78732
Steve C.

Steve C.

DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived on site for the upper spray arm for the rack broke off. Tested the unit and found the mounting bracket for the rack is broken as well as the spray. The unit will need a new upper rack to spray arm, mount, and cover screw. Customer is requesting a AM appointment. ; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 WP3385159 (mount) and 1 WP3400919 (covr-screw) and 1 WP8519604 (arm-spray)"

Near Prospector Trail, Harker Heights, TX 76548
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 Arrived on site and found unit wire harness had come off. Resecured harness. Now front right burner lights. Consistently.

Near Rosenborough Ln S, Round Rock, TX 78665
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519FS0 "WMH32519FS0 Arrived to instal part. I found the replacement sent out had a ding on the edge and subsequent ripple in the face, approximately 8 inches fro the right at the top edge. Office to re-order door and have tech GC or CS inspect prior to scheduling return service. ; ordrng 1 CNOTES (TECH GC TO INSPECT) and 1 W10899093 (door/mw)"

Near Paint Creek Lane, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "KRMF606ESS01 Arrived to inspect no lights. I found the unit had no interior lighting and would not register the door position correctly within test mode 16 and 17. The unit called for cold and operated the fans erratically. After cycling power, the unit resumed apparent normal operation. The control will require replacement. I found the ice maker housing incorrectly seated, the right door requires squaring and the bottom right of the fc opening will require adjustment as well. Tech GC only and please allow two hours. No leaks observed during service. ; ordrng 1 8201711 (adhesive) and 1 CNOTES (TECH GC ONLY, 2 HOURS SERVICE) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Bell Meadows Dr, Hutto, TX 78634
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived onsite for the dishwasher making a clicking noise during the drying cycle. I checked stored error codes and found an F9E4. I ran the diagnostics cycle and the lower spray arm was working as designed. I found the vent fan making the noise the customer was hearing. I replaced the vent fan and retested. The unit is quiet and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Norchester Ct, Austin, TX 78729
Paul R.

Paul R.

OVEN WHIRLPOOL WFG52580HV0 Arrived onsite for the range with the door stuck open. I found the weld on the hinge pin of the loaded spring broken causing the issue. I installed a hinge kit on the door. The door is working as designed. Call complete.

Near Silver Creek Dr, Austin, TX 78727
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGD3430BS00 "Arrived on site and replaced harness and spark module diagnosed by previous technician, confirmed all burners are igniting after replacement, job complete."

Near Van Winkle Ln, Austin, TX 78739
Kevin B.

Kevin B.

MICROWAVE MAYTAG MMV4205DS2 "Arrived on site and inspected microwave and found bracket already in place discussed in service pointer W10853726B, currently microwave is operating properly and interior light comes on every time door is opened. Spoke with tech line and they did not recommend any replacement or repair at this time. Customers experience is still intermittent and waiting until it is constant may be needed to properly diagnose problem. SR7723612463"

Near Salida Dr, Austin, TX 78749
Kevin B.

Kevin B.

DRYER WHIRLPOOL MEDB200VQ "Arrived on site and found door catch has broken, after replacing catch door will not close properly

Near One Oak Rd, Austin, TX 78749
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS Arrived on site and inspected unit. Found right gasket coming apart on mullion side. Installed new gasket and warmed to allow proper seal. Unit tests good. Job complete

Near Cottontail Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWB800VQ0 "Arrived on site and found when dispenser cup is filling fresh valve is constantly dripping water, one of the solenoid is not closing properly on the valve assembly. Recommended that valve assembly be replaced to correct issue. Quoted customer for repair. Valve $155.40, TL270 $159.99 after replacement right a diagnostic cycle and found valves are now operating properly. No water leaks from connections at time of service, job complete."

Near Skyline Dr, West Lake Hills, TX 78746
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW1 "Found error codes F0e3, F2e1, ran a diagnostic cycle and found all functions are operating properly. Found normal cycle was set on medium spin and it will stay this way until changed again. Changed spin on normal to the maximum setting and it will now stay there when power is cycle. No water leaks from connections at time of service, job complete SR7723616782"

Near Lipan Trail, Austin, TX 78733
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site and replaced vent hose diagnosed on previous visit, after replacement collected remaining balance, no water leaks from connections at time of service job complete."

Near Bahama Rd, Austin, TX 78733
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DBL2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the unit door to find water in the bottom of the tub. I closed the door and pressed cancel to engage the drain pump. It sounded as if the pump came on, but the water was not draining. Using my wet vac, I vacuumed the water out of the unit and then removed the drain pump to find that an unknown object had gotten wedged and broken one of the propellers off and damaged another one. I replaced the drain pump and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Sang Saloon Rd, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH76719CS1 "arrived on site to inspect microwave error code. Upon further inspection, the customer showed me a video of the unit showing the error code “open door”. When the customer would turn the unit on, it would not operate and the light on the inside would not come on. I removed and replaced all three switches ad both interlocks and tested the unit and it operated as designed. Job completed."

Near Williams Way, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for damaged panel. Test unit and found panel damaged. Replaced panel test unit and unit test good job complete

Near Nunsland Drive, Austin, TX 78744
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID WRS325FDAB02 "Arrived on site for “leaking from bottom of freezer” complaint. Inspected unit and found evaporator defrost drain clogged, again. Cleared drain and verified flow. Unit is performing as designed. No leaks detected, at time of service."

Near Nelson Oaks Dr, Austin, TX 78724
Tyler B.

Tyler B.

COOKTOP KITCHENAID KGCU462VSS02 Arrived on site for side trim not sitting flush. Was able to lift unit and correct. Recommend the builder install a 1/4" thick 8" wide board for platform . No gas leaks on site

Near Austin, TX 78717
Joseph C.

Joseph C.

OVEN WHIRLPOOL GS395LEGQ3 "Arrived on site for “oven not heating” complaint. Inspected unit and found ignitor to be faulty. Wrong engineering code was given, so wrong part was sent. Office will need to get authorization for part. No leaks detected, at time of service. Office to set return schedule. ; ordrng 1 WP3186491 (igntr-oven)"

Near Joe Sayers Ave, Austin, TX 78756
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found unit operating normal when empty and has no faults in memory. Customer stated the unit sounds bogged down with a load in it more so than it used to. Inspected drive system and found the capacitor has puffed indicating failure. Installed new capacitor and calibrated unit. Unit operating properly and all functions test good job complete

Near Arroyo Grande, Leander, TX 78641
James C.

James C.

DRYER AMANA NED4655EW1 Arrived on site and tested operation. Found belt and rollers in good shape. Inspected blower housing and found to be clean. Inspected element and found it has failed. Installed new element and tested operation. Unit working properly. Job complete

Near Co Rd 180, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and tested unit. Found fresh food lights flickering and freezer light out. Removed freezer light module and installed new. Checked fresh food lights and they are no longer flickering. All lights test good. Job complete

Near Great Path, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and tested operation. Found not function from oven. Removed oven and found the unit has not been wired in. Wired unit and tested operation. Found unit heating properly. Job complete

Near Hezekiah Ln, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and installed new control and console. Tested for proper operation and found new ui giving constant network connection error. Called tech line and spoke to Tebor #7723618516. Per Tebor the ui and main control cannot be replaced at the same time. I had to reinstall old ui and control to reset and cycle power. Then only install ui to repair. Performed reset and only installed new ui. Unit now working properly. Job complete

Near D B Wood Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for no cool condition. Found compressor scalding hot but removing no heat from unit. Replaced compressor and unit is now starting to cool properly all water connections are dry.

Near Panther Hollow Drive, Marble Falls, TX 78654
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of cooktop coming on by itself after power outage. I unplugged unit and plugged unit back in, could not duplicate issue. Called techline, they recommended replacing UI. Also found markings on cooktop that seemed to be defects under the glass. Ordering cooktop and UI. SR# 7723613626; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11259506 (COOKTOP) and 1 W11260258 (UI CONTROL)"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8500DC3 "Arrived on site for no end of cycle signal. Found that the button for end beep button was not releasing. Unjammed . Tested. Now works properly. Vdryer venting is clean,"

Near St Andrews St, Meadowlakes, TX 78654
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit operating with convection coil vibrating. Ordering new coil element to repair. ; ordrng 1 2HOURS and 1 W10546519 (element)

Near Golden Bear Dr, Round Rock, TX 78664
Luis M.

Luis M.

WINE COOLER WHIRLPOOL WUB50X24HZ00 Arrived on site for door light issues. Adjusted bottom hinge and cover tested unit unit working as g as designed.

Near Sierra Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no water issue. Per customer unit will work then stop. Tested water dispenser no water,test measure fill same issue,removed filter and reinstalled same issue. Ran diagnostics test 96 water valve energized and dispensing water tested water dispenser unit working. Called tech support,per tech support strong water pressure to unit which will cause solenoid not to open. Found corrosion on water source valve,during lower pressure found water leaking from valve. Instructed customer water shut off needs to be replaced to lower water pressure and prevent leaking from shut off valve."

Near Westside Dr, Austin, TX 78731
Paul R.

Paul R.

VENTHOOD KITCHENAID KXD4630YSS5 "Arrived onsite for the venthood not moving up or down. Mr stated and showed me the unit goes up and down, it just sticks when going up. I found a weak motor. Ordering W11187731 MOTOR. RS for Wed 12/12.; ordrng 1 W11187731 (MOTOR)"

Near Back of the Moon St, Austin, TX 78734
Paul R.

Paul R.

WASHER KENMORE 110.278416 Arrived onsite for the washer that leaked water everywhere. I found where a rat had eaten a hole thru the drain line. ordrng 1 WPW10096921 (HOSE)

Near Brass Buttons Trail, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for no ice. Diagnosed frozen water line in door. Defrosted water line,ran icemaker harvest ice dumped into bin,ran fill test water filled icemaker unit working as designed."

Near Tom Green St, Austin, TX 78705
Kevin B.

Kevin B.

COMPACTOR WHIRLPOOL TU950QPXS2 "Arrived on site and inspected compactor and sound left side of container has broken loose and is dragging against the interior wall when it opens and closes, will need to bring back a new container to correct the issue; ordrng 1 WPW10451276 (container)"

Near Doswell Ln, Austin, TX 78739
Clif L.

Clif L.

RANGE WHIRLPOOL KOST100ESS00 Arrived on site to diagnose an oven with incorrect temperatures. Tested unit and found oven cooking 20° too low. Reset calibration settings to compensate for temperature upset. Tested unit and found all is working properly at this time.Svc/Lbr

Near Burks Ln, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator with a damaged power cord. Tested unit and found ground prong on power cord was broken. Replaced power cord and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mansfield Dam Ct, Austin, TX 78734
Clif L.

Clif L.

WASHER WHIRLPOOL KDFE104DSS5 Gate cod 0104. Arrived on site to diagnose a dishwasher with a dispenser that will not close. Replaced dispenser due to broken dispenser door. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Eck Ln, Austin, TX 78734
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC95EC0AS04 Arrived on job to replace bulb and door hinges. Replaced light. Found door separating correct that issue and now operation to start good.

Near River Mountain Rd, Wimberley, TX 78676
James C.

James C.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to install new door. Found new door has liner separating from the door and fabric sticking out of the gap. I will have to reorder the door to complete repair; ordrng 1 W10746794 (dor-fmd)

Near Co Rd 290, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of rust on drawer. Confirmed the rust on drawer also found small crack in drawer allowing it to leak a small amount. Replaced drawer and test

Near Hill Side Glow, , TX 78640
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of not drying found open fuse. Replaced fuse and test. Instructed customer of vent not venting good not full blockage should be cleaned.

Near Martha Drive, Buda, TX 78610
Al R.

Al R.

WASHER ROPER RTW4516FW2 "Arrived to inspect unit washer making loud noises. I ran the unit through service test mode and got an over suds error code. the washer was not balanced properly, so I also balanced it. I also calibrated the machine. I zip tied the drain hose that was hitting against the counter causing the tapping noise and snapped a photo in SD.No parts used.JOB COMPLETE"

Near W Avenue V, Temple, TX 76504
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE530C0EW1 Arrived on site to test unit for light staying on. Test unit and found bad switch opened switch and found switch to be used. Ordering new switch 3149360. Rescheduled for Tuesday 12/11 customer requesting morning appointment. ; ordrng 1 3149360 (SWITCH )

Near Springfield Dr, Austin, TX 78744
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"

Near Haven Point Loop, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Replaced clip, rivet, and roller and roller cab. All functions tested OK. Instructed customer back right corner of floor is not level creating issues leveling unit. They will need to get a piece of plywood in order to to level unit correctly. No leaks present. Job complete"

Near Haven Point Loop, New Braunfels, TX 78132
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH76719CS2 Arrived on site for “microwave will not come on” complaint. Inspected unit and found connection had come off cavity sensor. Reconnected sensor. Tested unit. Unit is performing as designed.

Near Abraham Lincoln St, Manor, TX 78653
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on job for complaints of film on diswasher . Test water and found it is hard. Adjust rinse aid to compensate. No leaks detected at time of service

Near Vestral Road, Hays, TX 78610
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit missing wheels. Found bottom missing a wheel and rest dry almost cracking. And 1 missing up top and rest cracking. R&R all wheels and tested good. Unit is missing a stop. Will need to complete repair. No leaks on site ; ordrng 1 WPW10082861 (stop)

Near Turnbull Loop, Austin, TX 78717
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment

Near Wild Cat Roost, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment

Near Wild Cat Roost, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Called customer and he said he canceled appointment

Near Wild Cat Roost, New Braunfels, TX 78132
Tyler B.

Tyler B.

MICROWAVE GE JVM6175DK1BB "Arrived on site for unit that arched to chassis. Found failed door switch causing trans/mag to run causing unit to arch out and crack turntable. Unit will need new cap, diode, mag, trans. Door switches, glass table, rollers and CNOTE part find white touch up paint. Customer is not confident in having repair done and will be contacting supplier to switch out unit. As customer is concerned unit will arch out again. Customer will call back to let us know ; ordrng 1 WB06X10818 (guide roller tt) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB49X10224 (tray cooking)"

Near Pearson Brothers Dr, Austin, TX 78717
Tyler B.

Tyler B.

WASHER WHIRLPOOL LSL9244EQ0 Arrived on site for door switch replacement. R&R switch and tests good. No leaks on site Switch

Near Oak Park Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previously ordered parts. Installed control but motor will not run. Found new control has a defective F600 fuse. Will need to reorder the control.; ordrng 1 W11131683 (CONTROL)

Near E Fm 1431, Marble Falls, TX 78654
Scott  M.

Scott M.

DRYER KENMORE 417.931423 "Arrived on site for dryer not tumbling . Found belt broken . Replaced belt. Cleaned lint and other components look good at time of service . Job complete . One year warranty on parts and labor ."

Near Scenic Dr, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL JDTSS246GS0 Arrived on site for door scraping side. Unit was un level. Leveled unit and installed brackets. Tests good. No leaks on site

Near Sandpoint Cove, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAAS Arrived on site to replace board and over lay. Replaced both parts test unit and unit test good job complete no leaks present at this time

Near S MoPac Expy, Austin, TX 78746
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEMS309BSS00 Arrived on site to replaced board. Replaced board test unit and u it getting to 400 first try. Job complete

Near Shannon Oaks Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMHC319ESS4 Arrived on site to test unit for not heating correctly. Put water to heat for a minute and water went from67 degrees to 110. Unit working correctly could not duplicate problem at this time. No error codes on unit.

Near Moon Shadow Dr, Austin, TX 78735
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB4000AWS Arrived on site to test unit for no power. Test unit and found light switch to unit turned off. Turned switch on and unit gettin power no leaks present at this time.

Near Via Grande Dr, Austin, TX 78739
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for no operation. Found power to unit but unit will not power up. Found power to filter but not through filter. Fuse is good. ; ordrng 1 W10422269 (filter)

Near Primrose Ln, Marble Falls, TX 78654
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25RFXFW01 Arrived on sote for water despensing line cracked. R&R line and tests good no leaks on site

Near Lacey Oak Loop, Round Rock, TX 78681
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived on site for not heating microwave . Tested and found mag had failed . Replaced mag ,cap,diode . Tested MW and unit is now heating to manufacturer standard . Job complete ."

Near Dunlop Terrace, Austin, TX 78754
Tyler B.

Tyler B.

WASHER SAMSUNG WF42H5000AW/A2 Arrived on sote for valve replacement. R&R valve and tests good. Much better flow. No leaks on site

Near Hidden Springs Path, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER JENN-AIR KDTE254ESS1 "Arrived on site for customer complaint of unit not draining or washing, found drain pump clogged with broken glass, I removed the glass, unit tested good. Instructed customer to to clean with dishwasher magic due to excessive hard water build up."

Near Autumn Oaks Dr, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL MFI2570FEZ03 "Arrived on site for customer complaint of filter not unscrewing from housing. I unscrewed filter, unit tested good."

Near La Catania Dr, Austin, TX 78738
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GD5NVAXWA00 Arrived on site for no ice condition. Emitter and receiver have failed causing the icemaker not to cycle. Also the water will not dispense when using the paddle. The switching in the paddle has failed and the paddle will need to be replaced.; ordrng 1 2305247MG (PAD)

Near Norcia Loop, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes at the end of testing. The drain pump operated as designed and the element heated as designed as I tested it by shaking the upper rack and water fell on it causing it to sizzle. When I shook the rack I found that the front left tub wheel and mount assembly was loose so I tightened it. I made recommendations to the customer for use and care of the unit and types of detergents and rinse aids to use. No water leaks observed during service, job completed"

Near Lavon Bend, Austin, TX 78717
Robert J.

Robert J.

WASHER GE GTWN4250DWS Arrived on job for complaints of leaks in tub and scraping noise. Found valve failed and is dripping in tub replaced valve no additional leaks. Shaft assembly making scraping noise will need to order ; ordrng 1 WH38X10019 (shaft and tube asm)

Near Par View Dr, Wimberley, TX 78676
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for customer complaint of no ice production, called tech line and went through diagnostic testing, as before everything passed. Found same E5 error code in test 56, I reset control board, unit tested good."

Near Midwood Pkwy, Austin, TX 78736
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. I remove and replaced the cabinet seal due to the original being damaged when screwing in the mounting screws. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Lavon Bend, Austin, TX 78717

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