"Arrived on site to diagnose cooktop that was not properly lighting. I tested the unit and found that all burners are lighting, and customer mentioned the front right burner would not light sometimes. I could not duplicate the issue, but I noticed that burner caps looked especially shiny, like chemicals had been used to clean them and may have caused the spark not to be able to conduct well. I cleaned off the burner cap, changed the head and was able to clean out the orifice as well. Unit ignited instantly for me now with no issues. If issue persists we can replace the igniter and module. Repair completed."

"Arrived on site to follow up on refrigerator not making ice. I tested the unit and was able to cycle the icemaker successfully. Found FC at 1, RC at 39. When icemaker tried to fill I could hear the valve buzzing. I checked the fill line at the front of the unit, and found no water at the fill line. I tried to move the unit out and found the installers had run 2 screws through the trim at the top of the unit, and one of them had a broken head. I advised the customer that the builder/installer needs to remove the hardware. It should not be needed to properly level and install the unit, and once they remove it they can enable the water valve and this will resolve the no ice condition. Repair completed."

"Arrived on site to diagnose washer that had front bellow spring come off, CL error, and not fully spinning out clothes. Advised customer the CL error was a clean washer reminder. I was able to straighten out the bellow spring and reattached it. Customer did notice that the spin was on low and they increased it to high and have been successful since. Unit now working as designed. Call complete."

Arrived on site to follow up on sealed system repair. Replaced compressor and dryer. I found a crack in the condenser line going to the compressor. I was able to sand down and patch the line. Vacuumed down and verified proper pressures. Charged to 68g per spec. Repair completed.

Arrived on site to install previously diagnosed part. Inspected unit and work area. I checked the drive block for any signs of wear and found it in place and in good condition. Went ahead and replaced the agitator and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for door not closing. Found unit hitting cabinet. Secured unit correctly and door is opening and closing correctly job complete.

"Arrived on site to test unit for gas leak, applied bubble solution on every joint and did not find any leaks, turned oven on, gas is igniting right away when the safety valve opens and is cycling properly, unit has not been put through a initial burn off and that is the smell Im picking up, stated to customer that unit is safe to use, called safety and reported my findings SR#7736666900, no leaks detected job complete"

"Arrived on site to test unit for not operating properly, tested unit found failed wash motor, replaced sump and motor and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site to test unit for drawer not staying in place. Found right side glide was not on drawer. Found glide underneath drawer. Glide is not broken or damaged. Reinstalled glide and unit now working as designed. Job complete.

Arrived on site for washer not finishing cycle past the start of wash. Upon arrival confirmed issue and found f8e1 in diagnostics. Upon further testing found 120v getting to valve and water pressure good but cold side of valve wouldnt open. Replaced valve and found unit working as designed with no leaks call complete

Arrived onsite and found unit operating properly. Customer still dealing with exposed fleshy hi moisture content vegetation freezing on the upper shelves. Humidity in home not regulated with A/c contributing to freezing propensity. Advised customer again on best use and care principles for airflow and performance and was advised by the customer that the fridge should be resilient to customers storage preferences. Documented with whirlpool techline. Butch sr#7736728301

Arrived onsite for a refrigerator not making ice. The customer also showed me a video of a gurgling noise coming from the bottom of the RC. The icemaker bucket was full when I arrived. The customer stated it never ran out of ice but it had gotten low then did catch back up. I explained to the customer that it could take 24-36 hours for the bucket to fill depending on door swings. I did find foam in the vacuum breaker at the bottom of the RC causing the noise. I removed the foam. All is working as designed. Call complete.

"Arrived on site for dishwasher leaking from directly under door. Upon arrival reconfirmed issue and replaced filter screen, lower and middle spray arms. Reassembled and tested unit for 1hr. Found no leaks and unit working as designed. Call complete"

Arrived onsite for concerns with spin function and found actuator error and loss of function. Replaced actuator. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site ,replaced clutch,slider ,valve and control. Ran diagnostics all checked normal. No water leaks detected at this time , job complete"

Arrived onsite for not spinning and found unit with bad actuator. Replaced the actuator to repair. Unit is now operating as designed. All checks good.

Arrived on site to test unit for little/no ice production. Ice maker cycled properly. Found ice maker was not getting filled sufficiently. Disconnected water line from fridge and pressure was too low to get a reading. Found water barely trickling out of water line. Advised customer unit not getting sufficient water. No leaks detected. Job complete.

Arrived on site and replaced previously diagnosed evap and compressor. Also sealed gap between liner and cabinet with silicone. Vacuumed system and help pressure for 20mins with no signs of leak. Charged system to specs and allowed frost pattern to develop on entire evap. Unit is now currently working as designed. No leaks detected. Job complete.

Arrived on site and dropped off parts.

"Arrived on site to replace previously diagnosed ice bin and coupler, replaced and tested, unit is now functioning as designed, job completed"

Arrived onsite for a ice machine that is still overproducing ice. Upon in I found that the bin thermistor tested within specs with my meter. And all other functions work as designed. I replace the control as the one we previously installed my have been defective.

"Arrived on site to test unit for excessive shaking, customer stated that unit shakes excessively on every load, tested unit found all components tested good, no signs of gear case failure, asked customer to put a load of clothes, started wash cycle and monitored, clothing spun out and did not detect any unusual shaking, advised customer to follow proper loading procedures per owners manual, advised not to under load or over load, at this time unit is running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator that is still not cooling in the rc. Upon inspection I found that the thermistor that I spliced in cam disconnect. I spliced the wires back together and wrapped them and electrical tape. unit is operating as designed.

Arrived onsite and tested unit for off balance. Unit is operating as designed. No error codes. All functions pass inspection in diagnostics. Likely user error failure to spin out issue. All checks good.

Arrived onsite and found unit is not heating reportedly. Found f7 error code and reset and tested in diagnostics. Found the heater is now running and operating as designed. All checks good.

Arrived onsite for a refrigerator that is not dispensing water or making ice.upon inspection I found there was debris in the main waterline. I cleared it up and tested unit and found no change. I replaced all valves and tested unit. Site and found slight improvement to water flow and replaced the housing and tested the unit with the original filled. Found unit operating as designed.

"Arrived on site for a washing machine that is flashing an F4 E1 (water heater relay error or no feedback) error code. Inspected unit and work area. Did confirm the customers complaint in diagnostics and I gained access to the back. Checked the heater for resistance and found 17.8 kg ohms of resistance. Check the temperature sensor and found it registering 20.7 ohms of resistance, indicating both were good. Per the text sheet, went ahead and replaced the control. Tested the unit and the unit begin working. Operate as designed. Call complete."

"Arrived on site for a refrigerator that is getting too cold. Inspected unit and work area. The customer advised theyve had several items freeze inside the refrigerator section and since they have put in temperature thermometers at the top shelf, they have register temperatures as low as 27?F. Took temperature of the refrigerator and freezer sections and found the freezer section sitting at 5?F and the refrigerator sitting at 36?F. The customer advised that he had attempted to change the settings on his control but that the temperatures were getting up to 40? in the refrigerator section which he did not want to go that high. I did explain to the customer that he can change the setting on his air diffuser and showed him how to do that. The customer just explained that because the unit got to 27? on his temperature probe, that he felt like there was an issue. When I had and replace the control, but did explain to the customer that he will need to adjust the refrigerator settings to a point that he likes it and did explain how he can do that. The unit is not working as designed. Call complete."

Arrived onsite and found unit is cooling and producing ice. At time of service freezer temp of 18f ambient temp and cooling cycle started later during service and a served temp of 12.9 and dropping. Fridge temp of 38f. Advised customer that the unit operation is within normal parameters and nothing should be done at this time. No charge.

"KRFC300ESS07 Arrived to inspect moisture in refrigerator. I found a layer of ice at the damper vent within the RC. The moisture was external to the damper only, and was readily wiped away. Inspection of RC gaskets revealed no obvious signs of damage and moving to the FC, I found frost on the left slide area and adjacent part of the liner. The top of the FC door was leaning out, but the upper metal rack assembly was starting the common resistive slide from wear at the outer perches on the slides, and two ribs at the top of the lower basket mount. Applying MFG approved lubricant to the affected areas, after wiping away plastic fouling, fully corrected the issue and the FC door assembly could then retract itself as design intended. Further discussion with the customer revealed not only had the damper been chugging, but there was a jackhammer sounding vibration, intermittently. I found the right rear roller pin was dislodged, causing the unit to sit in the floor at the rear metal corner (reason for prior scratching of the floor by another service provider) and the twist caused the condensate pan to vibrate against the lower unit pan. Correcting the roller mount and applying sound deadening material corrected the issue. No leaks observed during service."

"KRSF705HPS04 Arrived to inspect door issue. I found the doors misaligned and after correcting, the doors operated as designed. I found no other faults with the unit and there were no leaks observed during service."

"MVW7232HW1 Arrived to inspect latch issue. I found the lid lock strike assembly had failed and I removed and replaced, noting full functionality returning to the unit. Within service test mode, errors of F5E4, F0E3 and F0E5 were stored in memory and I cleared. I found the basket leaning nearly against the inside right of the chassis and after discussion with the customer, determined the issue was causing off-balance cycle failures. I corrected via the leveling legs and tested. Operational test good, no leaks observed during service."

Arrived on site for washer not starting correctly. Upon arrival found no errors in diagnostics. After speaking with customer found unit had gotten stuck in soak setting and they werent sure how to finish cycle. Instructed customer on washer options and settings and found no leaks during tests. Call complete

"Arrived on site for Asher not turning on. Upon arrival confirm3d issue but found no failures in drain motor or harness or power supply for. Outlet. Rep,aced control and reset unit. Found full functionality restored with no leaks. Call complete"

"Arrived on site to diagnose washer that had made some clicking noises and wouldn't finish a couple cycles. I checked for errors and found 0 errors present. Tested unit and found it passed 2 separate diagnostic cycles. Cycled the lid lock several times, as well as spin and agitate. Could not duplicate any failures. Customer advised it would happen later in the cycle, but a power cycle seems to resolve. Advised that if the unit repeats the failure we should start with a control and latch. No failures verified at this time. Call completed."

Arrived onsite for a cooktop that the glass has broken on. I confirmed the break and replaced the cooktop. I tested all burners and the fan. All is working as designed. Call complete. Use Authorization # K17IPJ0APL1.

"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 410 degrees. The next three readings were 333, 381,351 for an average temp of 355.7 degrees. Unit is heating properly and no error codes found. New owner will need to download the Whirlpool app to their phone and connect the unit to WiFi in order for the unit to operate properly. Job completed. No one available to sign for the receipt."

"Arrived on site to inspect dishwasher spray arm melted. Upon further inspection, I found the lower spray arm had come disengaged from the sump and melted on the element. I found the element in good shape. Replaced the lower spray arm and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for MW sparking. On inspection I ran the unit for 5 seconds and no spark. Got a coffee cup ran the unit for 30 seconds no spark. I then ran the unit for 2 minutes still no spark, then ran for 4 minutes still no spark. I stopped and changed the water out and ran the unit for another 4 minutes and still no spark. Called the safety line and reported my findings. Sr7736705574"

"Arrived on site to install previously diagnosed and ordered parts. Due to the lower right hinge raising bolt being stripped, I removed and replaced the hinge and cam and tested. Leveled unit and unit is operating as designed to customer satisfaction. No water leaks observed during service, job completed."

Arrived onsite for fc door not closing on inspection the gasket had come lose and was compacted. I took gasket off and used the heat gun to reshape the gasket. Reinstalled the gasket and it is operating as designed now. The door now seals. No water leaks detected during service.

"Arrived onsite for a washer that is making a loud grinding noise when in spin upon arrival I confirmed the the noise I replaced the cam and actuator and tested the unit several times and found that the noise was gone, I then contacted Rob at techline and toothed of my findings and got sr#7736724961. After being advised that if the noise comes back to replace the gearcase and the cam/splotch at the same time."

"Arrived on site for washer not powering on, inspected unit and work area. Confirmed the issue and found a bad UI. Removed top cover to gain access to replace the UI. Ran a diagnostics test and unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site to preform previously diagnosed sealed system, purged system out with nitrogen, replaced compressor, vacuumed system for 30 minutes and vacuum held perfect for 10 minutes, charged system with 50g of R600 refrigerant, evaporator developed a good frost pattern, at this time unit is running as designed, Job completed"

"Arrived on site to test unit for frost in FC and condensation inRC, tested unit found RC and FC gaskets have popped out in multiple places causing warm air to get in and cause frosting and condensation, added adhesive behind gaskets and installed them back, advised customer to unplug unit for 24-48 hours to get all the excessive frost to melt, at this time job complete"

"Arrived on site to test unit for F8E3 error, customer stated that unit over filled and leaked a lot of water in the house causing a lot of damage, they had to unplug it from the wall to stop the water flow, a claim has been opened by customer, tested unit found error code present, checked pressure hose and found no cuts or kinks, replaced control and valve as precautionary, per customer claim report the control and valve will need to be sent to whirlpool for inspection, filled washer with water system is now detecting proper water levels and shutting valve off, at this time unit is running as designed, no leaks detected job complete"

Arrived on site to test unit for flames turning off when on simmer. Found ac vent above cooktop and pointed towards cooktop. Adjusted flames per customer request. Unit working as designed. No leaks detected. Job complete.

"Arrived on site and inspected dryer and found it is heating properly and airflow is good. Customer experienced an F3 E2 error. Ran dryer without any load in after a few minutes it starts counting down quickly to a stop showing that moisture sensors are working properly. Also completed circuit on moisture sensors and it ran continuously and did notCountdown time. Adjusted vent hose for a customer Lowes installation left some of the metal poking out when they trimmed it. Took multiple pictures and documented no issue with dryer with Techline, job complete 7736725445"

Arrived onsite to replace faulty ice maker. Replaced ice maker and tested. Unit is now functioning properly. Job complete

Arrived on site to test unit for not working. Test unit and found black wire 118v but red wire only Showing 7v.

"Arrived on site to diagnose induction cooktop throwing F46 error. I examined the unit and found only the right 2 burners were affected, left 2 were good. Found unit only has 1 module. Ordering induction module and UI to resolve. Office to schedule when parts arrive. ; ordrng 1 Research-Module (Module showing ) and 1 W10607546 (Module?) and 1 W10396615 (Ui)"

"Arrived on site for a wall oven. That is not heating. Inspected unit and work area. Check voltage to the unit and found proper voltage. Check resistance through the igniter and found 1.132 mega ohms going to the ignitor and found proper voltage. Checked out the amp draw off of the igniter and found no amp draw. Indicating a bad igniter. ordrng 1 74007498 (Ignitor)"

"Arrived on site to diagnose refrigerator that had some ice present. Customer showed me where they had frost near the icemaker, and RC evap cover. Found RC evaporator had frosted over causing noise. Provided estimate for new Ice Door, Fan Scroll, and UI kit to resolve. ; ordrng 1 W11509092 (UI) and 1 W11098695 (Fan Scroll) and 1 W11098702 (Ice Door)"

"Arrived on site and found previous wire repair held this time, customer is still experiencing unbalanced loads. ran all functions in diagnostic cycle. Washer will only move one direction in diagnostic cycle when agitating. Washer appears to be spinning fine. Bring back motor, control board, and harness.; ordrng 1 W11643701 (Lower harness) and 1 W11026785 (Motor)"

F6E0 oven user interface lost communication. Upon arrival inspected unit. Tested and found UI is powering down. Attempted to pull unit to inspect console and control. Unit appears to be stuck in cabinet. Attempted to pull several times and could not. Customer will need to have builder make unit accessible. Office to reschedule.; O-emld tckt

"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not doing anything. Ran a diagnostic cycle and found unit not agitating or spinning. Tilted unit backwards and found that the entire drive belt shield had came off and got stuck in the drive system. Im ordering shield, belt, cam, capacitor, actuator and if needed a gearcase. Rescheduled to return on 07/03/23. No leaks where observed during service. ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W11449840 (Gearcase) and 2 W11573574 (Shield screws)s"

"Arrived on site for washer not working. Upon arrival confirmed issue and found f8e1 in diagnostics. Found cold side value had failed. Both left side suspension rods also were bad. Found hub drive also failing which lead to unit getting off balance and breaking lid and keeping it from locking right. Reschedule customer for 07/20/23 to complete repairs with w10902814 washplate, w10396887 hub drive, w11228718 dampener rods, w10793620 lid, w11127357 housing.; schdld next appmnt for 7/20 THU !"

Arrived on site for poor washing . Ran diagnostics and got 9-1 error code . Ran test wash and unit would not advanced past draining at beginning test . Unit timed out and flashed 9-1 . Ordering inlet . Set return 7-12 . No water leaks detected at this time ; ordrng 1 W11535094 (Inlet)

"Arrived on site to inspect wall oven turning itself on. Upon further inspection, I found the display showing the control lock turned on. I attempted several times to turn the lock off and it failed. I cycled power at the breaker and reset the controls and attempted to place the unit in diagnostics. Once I was able to get it into diagnostics, I found no error codes in the system. After checking the error codes, the unit display began to jump from screen to screen. I contacted techline and spoke to Kurt and advised of the complaint and my findings. Kurt advised to replace the control panel/console and provided SR#7736731710. I contacted Whirlpool Safety and spoke to LaShonda and advised of my findings. LaShonda provided a concession reference number of W17LIN1WPL1 to cover the total repair. I am ordering the control panel and office to schedule return service due to the availability of the part. Unit left turned off at the breaker for safety. ; ordrng 1 W11296171 (Control panel)"

Arrived on site. Items freezing in lower drawer and shelf removed drawer found cold migrating out around housing ordering parts; ordrng 1 WP2221296 (Air baffle) and 1 W10475010 (Spacer assembly) and 1 W10475008 (Seal) and 2 2259398 (Seal)s and 1 WP2306010 (Thermistor) and 1 WPW10169528 (Lower diffuser)

Arrived on site to test unit for shorted keypad. Found keypad not responding. Will need new console office to reschedule ; O-emld tckt

"Arrived on site for no ice. Ran diagnostics found defective water pan continued diagnostics no frost forming on evaporator unit will need a new water pan,evaporator,compressor drier and access valve need autho approval ; ordrng 1 WPW10218037 (Evaporator) and 1 W11614101 (Water pan) and 1 WPW10605286 (Compressor) and 1 W11506635 (Access valve) and 1 w10843121 (Drier), states that autho needed"

"WOC54EC0HS20 Arrived to inspect no operation. The unit was stuck within control lock mode and attempting to remove the control lock, it would just endless loop, requiring the replacement of the UI. Further inspection revealed the unit is incorrectly installed and the microwave door switches are incorrectly timed. The unit should be reinstalled with shims to get the front lower vent off the front plate of the cabinet and the interlock changed. The interior microwave bulb was out, likely from being on too long, due to the door closing issue. Office to contact the customer to arrange return service.; ordrng 1 W11600321 (UI) and 1 W10886919 (Interior Lamp) and 1 W11033422 (Interlock)"

"Arrived onsite for a refrigerator that in not cooling properly. Upon arrival I found that the unit was runnable. I then exposed the evaporator and found that it had an incorrect frost pattern denoting a ss issue. I am ordering a ss compressor, evap, UV drier, access valve, R600 kit and nitrogen office to reschedule ; ordrng 1 W11574734 (COMPRESSOR) and 1 W11598434 (EVAP REPAR) and 1 Uvdrier (Uv drier) and 1 Accessvalve (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)"

"Arrived on site and inspected refrigerator and found coupling is broken, Took a picture. It is needed to complete repair, will need to order; ordrng 1 WP2220458 (Coupler)"

"Arrived onsite for unit not cooling properly. Customer did defrost. Disassembled and found evaporator cover components covered in black soot/residue. Took pictures. Could not determine source of residue. Ran unit to inspect while running. Found only partial frost pattern at cap tube. Checked compressor and was drawing .65 amps. Unit is having sealed system issues and will need a sealed system technician scheduled for 2 hrs . Ordering Compressor, evaporator and fan motor . Left unit unplugged. Office to reschedule. Customer stated she has had issues from the beginning. Left Whirlpool customer service phone number 1800-253-1301. ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 WP2315539 (Evaporator motor) and 1 Nitrogen (Nitrogen) and 1 R600 (R600) and 1 W11506635 (Acces value) and 1 Wpw10143759 (UV dryer)"

"Arrived on site and replaced cutting grid diagnosed on previous visit, after replacement powered on ice machine and it is beginning cycle, recommended to homeowner that ice machine be allowed to operate for 48 hours. Before any usable ice will be made.

"Arrived on site and inspected washer and found incoming power is correct, washer still has water and closing it. Found control board has failed likely damaged by a shortage drain pump.

Arrived on site to install previously ordered part. Replaced console. Test unit and unit is operating as designed.

"Arrived on site for FC door not closing correctly. Found unit completely un leveled and door not closing correctly. Leveled unit, removed door and bins to clear frost from rails and cabinet. Re installed door. Test unit and door opens and closes smoothly and has a perfect seal. Unit is operating as designed. Job complete.

Arrived onsite it install some doors on a Samsung refrigerator. Upon arrival I installed all of the door and tested them and found the unit operating assembly

"Arrived onsite for oven not heating correctly. Test sensor and got1090 kohms which is correct at 76 degrees. Test Ignitor and is pulling 2.80 amps. Found the ignitor is not pulling correct amp draw to energize the gas valve. Need to replace ignitor. Customer wants to replace sensor anyway. Replaced igniter and sensor. Test unit by preheating to 350. Unit preheated correctly and observed heat cycles. Unit is operating as designed. Job complete

Arrived onsite for a washer that is leaking water from underneath. I tested the washer and found it not leaking. I found the customers house drain backing up causing the water getting on the floor and under the vinyl.

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not heating. Entered diagnostics and retrieved error code 7-1 no heat. Attached my amp clamp to the heater and found no amp draw,. I then gained access to the control and tested voltage and found a bad control board. Replaced board and tested. Unit is now operating as designed. No leaks where observed during service. Job completed

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not draining sometimes. Tested unit and found the lid switch operating as designed, also tested the timer and found it working properly at the time of service. Spoke to SW and suggested that it could be a drivetrain issue.

Arrived onsite for washer that wont spin accept in drain and spin mode. Ran diagnostics and when it went into spin mode it only spun 1 or 2 turns and shut down. The tech before installed a control board and actuator. I checked the capacitor and it 45.5uf the motor was 11 ohms. I calibrated the system and re diagnostics and it spun after the calibration cycle. Put the unit and quick was that the said it would not spin in that cycle. It ran for 20 minutes and it was spinning during the cycle. The unit is operating as designed. No water leaks detected during service.

"Arrived onsite for MW door broke. On inspection found the clips of the inner door were broken off. The MW is operating as designed, the clips do not effect the operation of the unit. To fix the issue the whole door has to be replaced.

Arrived on site for washer not completing cycles or spinning correctly. Upon arrival confirmed issue and found drain motor failing to work with proper power applied preventing unit from starting Ro finishing cycles correctly. I made repair. Found no leaks and unit completed cycles as designed. Call complete

"Arrived on site to diagnose refrigerator that was not coolong in the refrigerator compartment. On arrival I checked both compartments and found the RC airflow vent clogged with ice. I checked the freezer and found frost trails, and excessive frost going from the door to rhe evap cover and on top of items. This indicates that the door was left open, and moisture/water froze and clogged the airflow vents. The fan is running currently and I did not see frost through the cover. I advised the landlord to have the tenant defrost the unit to melt the ice down and remove anything that would cause the door to be unable to close. At this time the gaskets do loom good and have a proper seal. If issue returns and there is no frost trail, we can rediagnose a defrost issue.

"Arrived on site for dead dishwasher . Customer stated unit was running with no water as well . Found ui not responding and no lights . Found ui shorted out , visible shorts . More then likely valve and possibly sump and motor due to insufficient water or running dry at times . Customer is going to replace unit . No water leaks detected at this time .

Arrived on site to unit for gas leak at regulator. Found regulator vent loose not tightened correctly. Secured the vent test unit and unit test good. Did not pick up any gas with meter job complete.

Arrived on site to test unit for console not residing. Console is locked Up

"Arrived on site for water leaking. Diagnosed a defective filter housing replaced filter housing assembly,tested water dispenser unit working as designed.

"MVW4505MW0 Arrived to inspect non-completion if cycles. I entered service test mode and found F8E1 stored in all five error code slots on this service. Due to the difference in the error code storage, I re-tested all functions and per the service manual. All operations were present. I did find that the manual was in error and that the hot valve would actually not work and discovered the customer had recently had plumbing work done. The hot water supply, in a hot/cold ganged valve assembly, did not have water supply available.

"WED8000DW4 Arrived to inspect torn seal. I found the rear seal had de-bonded and worn through. I removed and replaced the felt seal and tested. Operational test good.

"Arrived on site for range not turning on. Upon arrival found breaker tripped and unit off. Restored power after verifying bake/broil elements, oven sensor, power cord and thermostat were working as designed. Restored power and found oven tripping breaker at 10 amps after only two minutes. Reset power again but found unit working as designed without tripping breaker after 20 minutes, informed customer if issue returns to replace breaker and documented findings with techline sr#7736731565. Unit working as designed call complete"

Arrived onsite and found unit with airflow concern reading poor airflow. Fuse had blown. Advise customer to have duct cleaned to restore good airflow. Advised customer on findings. Replaced fuse

"Arrived onsite for a dryer that is making a squealing sound.I found the idler pulley frozen on the shaft. I replaced the rollers, idler, and belt. I vacuumed the chassis out. I tested the dryer and it is working as designed. Call complete.

Arrived onsite for a dishwasher that was leaking from underneath. I removed the toe kick and tested the machine finding no leaks anywhere. The customer had saw it leaking from the diverter and I pointed at the location of the diverter where they usually will leak and Mr confirmed that was where it did leak from. The customer stated it was dripping very fast when it was leaking. I felt in the shaft housing and it was completely dry and there was no calcium build up anywhere. The customer stated it was the first time it had ever leaked. I checked stored error codes and did have an F9E1 diverter couldnt find position error but we ran the cycle the machine had previous leaked on and the diverter was working properly. The customer didnt want to replace the pump and motor at this time. I did advise the customer to install a dishwasher pan under the machine in case it starts leaking again.

"Arrived on site for dishwasher not cleaning well and not locking door correctly. Upon arrival confirmed door latch issue but found door latch 154529403 for repairs. Door still works if shut hard enough. Found inlet valve not letting any water in, replaced valve 154637401 and found unit could fill, cycle water, and drain as designed multiple times with no leaks. Call complete"

"Arrived on site for dead UI panel . Replaced UI . Ran diagnostics calibration and wash test . All checked normal.. No water leaks detected at this time. Job complete.

"GFE28GSKKSS Arrived to inspect noise. The customer presented a video that the RC fan motor could be clearly heard making contact with evaporator ice. By the time of my arrival, the customer had defrosted for several hours and the issue had resolved. I verified the RC fan was operating and acceptable flow was felt. I advised the customer if the issue occurs again, they will need to fully defrost the unit. I could see that the defrost system was working and thee was liquid water within the drip tray. No leaks observed during service.

"KSSC48QMS01 Arrived to inspect cooling issues. The customer advised me the unit had gone up in temperature in both chambers, over the weekend reached 30-40?F above the set points. I found the FC at 20 and the RC at 39, with the sealed system running. Airflow was acceptable within both chambers and I could hear a intermittent whooshing of refrigerant within the evaporator assy in the FC. Exposing the evaporator, the system had signs of refrigerant loss, or an inefficient compressor. Due to finding no signs of oil or dye throughout the accessible parts of the system and oxidized copper on the system return lines, I suspect inefficient compression to be the cause. Further inspection did not reveal any obvious signs of cabinet air leaks.

"Arrived on site to diagnose dryer that was not starting cycles. Tested unit and found it does not tumble when started. Checked thermal fuse and found the thermal fuse open. Replaced thermal fuse and verified proper operation. Repair completed."

"Arrived on site to install a water filter in a refrigerator for the customer. Upon arrival, the customer advised they could not get the water filter out the refrigerator. I removed the filter. I installed the new filter for the customer and they were going to purge the system. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, customer advised that the unit makes a squeaking noise when turned on. I tested the unit but could not duplicate the issue. Disassembled the unit and found the tension pulley seized to its axle and the rollers and belt needing to be replaced

"Arrived on site for refrigerator, inspected unit and work area. Customer had refrigerator pulled out and water shut off. Unit had the water supply line cracked and was leaking. . I replaced supply line and tested I found no leaks from the refrigerator line replaced but the valve at the wall was leaking and I made the customer aware.

"Arrived onsite for fridge upper lights and freezer light out. Upon arrival inspected unit. Found freezer module defective, replaced. Also found upper wiring harness failure and burned out upper led module. Corrected wiring and replaced upper module.

Arrived on site for cooling issue. Checked freezer temp reading 31? no ice build up on evaporator cover compressor making odd slushing sound diagnosed a sealed system issue customer does not want further repairs

"Arrived on site for no ice. Ran diagnostics E5 error code exited diagnostics icemaker then ran through a cycle,no fill due to frozen line,defrosted fill tube ran harvest test passed ran fill test passed E5 error code still present. Power cycled unit to erase error code advised customer to let unit run for 24hrs if no ice icemaker and fill tube will need to be replaced