We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL6
Near Johnson City, Texas 78636
Andrew
Job Details:
05/05/2025
"Arrived on site site and customer stated she had another technician diagnose and order parts. She stated her son messed with appliance and has been working since. Customer was unsure what parts were but stated she does not need service at this time. No service provided, no fee collected. Job complete."
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Horseshoe Bay, Texas 78657
David Z
Job Details:
05/05/2025
Arrived on site to diagnose oven with F2E1 error. Replaced console to resolve since power cycle did not resolve. Installed console and verified proper operation. Unit working as designed. Concession provided by Jenn Air. Parts used - W11598133.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Round Rock, Texas 78681
Daniel A
Job Details:
05/05/2025
"Arrived on site to inpsect washer not dispensing fabric softener. Upon further inspection, I placed the machine into diagnostics and observed error code F5E4. I ran a rinse and spin and measured voltage going through both cold valves simultaneously to fill the fabric dispenser. However, the valves did not produce enough pressure to fully fill softener tray. I called techline to confirm, and techline confirmed that the cold dual valve is the issue. I replaced the valve and retested the machine. The machine is now operatimg as designed. No water leaks were observed during service. W11688995"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Austin, Texas 78717
Daniel A
Job Details:
05/05/2025
"Arrived on site to inspect washer not filling with enough water. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I found that both the hot and cold valves on the home water supply were not all the way open. I ran a calibration cycle and ran component activation. All components are operating as designed. I ran a test cycle on the consumer, the unit is filling and operating properly. I called techline to document and to get confirmation on load sizes and settings. I informed the customer about different settings and how they will affect the amount of water, such as the extra power option and soil level options. No parts installed. No water leaks were observed during service 7741489324"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Liberty Hill, Texas 78642
Chris
Job Details:
05/05/2025
Arrived onsite to inspect range upon further inspection found center burner is not sitting correctly causing the burner not to ignite ordering parts w11435660 also found doors trim is broken at bottom ordering part W10761014 screw wp355214 office to schedule ; ordrng 1 W11435660 (Center burner) and 1 W10761014 (Trim rh) and 1 WP355214 (Screw)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Cedar Park, Texas 78613
Daniel A
Job Details:
05/05/2025
"Arrived on site to inspect range making noise during operation. Upon further inspection, I placed the unit into diagnostics and ran component activation, and replicated the noise by running the cooling fan. The cooling fan was causing a lot of noise. I replaced the fan and reassembled and tested the unit. The fan is now operating as designed. The customer asked if I could remove the light bulb covers in the oven as they have been stuck for years. I was able to remove one so the customer could access the bulb. The other was extremely seized. The customer stated they didn't need the other removed as one was enough. No gas leaks observed during service W11107275"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Leander, Texas 78641
Daniel A
Job Details:
05/05/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks were observed during service. W11603810"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Lago Vista, Texas 78645
Miguel
Job Details:
05/05/2025
"Arrived on site for refrigerator not cooling. Found all components running but no frost pattern. Removed back panell found evidence of a leak from the pre cooler. Unit has little to no refrigerant. Replaced ore cooler, drier, acess valve and compressor. Pressure tested. Vacuumed and recharged. Vedified operation. Call complete. W10233960"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Andice, Texas 78628
Chris
Job Details:
05/05/2025
Arrived onsite to inspect dishwasher not starting upon further inspection found starting button not responding replaced control W11637583 ran test cycles & diagnostics found no errors unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, Texas 78642
Chris
Job Details:
05/05/2025
Arrived onsite to inspect oven not igniting & smelling gas upon further inspection found pan on igniting wire shorting the bake igniter removed pan advised customer on findings called safety with findings sr#7751456444 they advised that the bottom draw is a warming draw not for storage unit is working as designed no gas leaks detected during service
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Georgetown, Texas 78628
Lou
Job Details:
05/05/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice dispenser motor and ice container. When I removed the motor, I found a clumping of ice inside the motor that wasn't allowing the shaft to seat properly and wasn't turning the auger inside the container to dispense ice. I installed the new motor and container and tested and unit is operating as designed. No water leaks observed during service, job completed. W10822606, W11747578"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, Texas 78653
Matthew
Job Details:
05/05/2025
"Unit in 2203. F8E3 overflow, 3/1 water level sensorfault. Ran test and error repeated. Unit is stacked in a closet. Maintenance does dot have any help to un-stack. Requesting 2 man. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, Texas 78628
Lou
Job Details:
05/05/2025
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the RC section warm and the FC section cool. I found a large amount of frost on the FC evap cover. I was able to remove the cover and gained access to the evaporator and its components. I tested the defrost thermistor while engulfed in ice and found it reading 3.43 kohms which is equivalent to 67 degrees. I placed the unit in diagnostics andntested the thermistor and found the UI showing the thermistor to be bad. I tested the defrost element and found it not energizing. When I went to test voltage at the molex connectors of the element, I found the brown wire not fully seated in the molex connector and corrected it. I found 120V at the element and once I reconnected the harness, the element began to defrost the ice/frost. Using my steamer, I removed the ice/frost and removed and replaced the defrost thermistor (W10384183) from my van stock. Cleaned up the water from defrosting and reassembled the unit. Recommended the customer allow the unit to cool for at least 24 hours before placing food items back inside. No water leaks observed during service, job completed. W10384183-van stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Manor, Texas 78653
Matthew
Job Details:
05/05/2025
"Unit B. Arrived onsite for unit tripping breaker. Found breaker tripping is erratic. Inspected and found no issues in wiring. Per service pointer and recommendations, replaced elements and main board. Ran unit to 500 degrees and heated without error. Notified customer to allow a 1hr turnoff prior to shutting down. Job complete. Safety SR 7741461137."
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Manor, Texas 78653
Matthew
Job Details:
05/05/2025
Arrived onsite for unit stoped mid cycle and standing water. Inspected and found failed harness to drain pump. Replaced harness. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manor, Texas 78653
Matthew
Job Details:
05/05/2025
"Arrived onsite for unit needing motor, belt and cam replaced. Replaced all components and unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Austin, Texas 78738
James K
Job Details:
05/05/2025
"Arrived on site for unit not powering on. Upon arrival, confirmed 120V going to unit. Proceeded to check fuse and found OL. Proceeded to replace WPW10545255 thermal fuse. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Georgetown, Texas 78633
Lou
Job Details:
05/05/2025
"Arrived on site to inspect microwave not heating. Upon further inspection, using my microwave tester, I tested the unit on a quick 30 seconds and immediately it began to make a loud humming noise. I removed the unit from the wall and gained access to the heating components. I tested the magnetron and found it open. Tested the capacitor and diode and found the diode bad. Due to the possibility of the capacitor going bad as well, I removed and replaced the magnetron, capacitor and diode and retested. Unit is operating as designed. Reassembled the unit and retested and it continues to operate as designed. Job completed. W10854299, W11256462, WPW10574736"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near San Marcos, Texas 78666
Andrey
Job Details:
05/05/2025
"Arrived on site to test unit for door dropping, tested unit found left hinge spring was unhooked, secured sping and tested unit is now running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ05
Near Georgetown, Texas 78633
Lou
Job Details:
05/05/2025
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise they were hearing before has returned and they believe it to be the compressor. I placed the unit in diagnostics and tested the compressor in test 4 and could not duplicate the noise. Once I raised the leveling feet, the unit made a rattling noise and stopped. I pulled the unit out onto my floor protector and gained access to the compressor. With the compressor testing in test 4, I moved the condenser lines to the compressor and the unit began to make a loud rattling/vibrating noise and the customer identified the noise as the noise they've been hearing. I found the condenser resting on the chassis and when the compressor turns on and the refrigerant begins to flow, the condenser is vibrating against the chassis. I adjusted the condenser and placed sealer pads in between the condenser and chassis to absorb the vibration. Also adjusted the condenser lines into the compressor and placed noise reducing pads in the lines. Placed the unit back in its space and leveled the unit and retested the compressor in diagnostics test 4 and the unit is operating as designed. No further abnormal noises. Unit is operating as designed and no water leaks observed during service, job completed. W11113654-2?"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Kyle, Texas 78640
Leonardo
Job Details:
05/05/2025
"Arrived on site to test the unit due to lights not functioning correctly. Tested the unit and found both light assemblies were shorted out. Replaced both light assemblies, tested the unit, and confirmed proper operation. Job complete. No one here to sign vacant home"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78744
Luis
Job Details:
05/05/2025
"Arrived on site for loud noise. Ran diagnostic loud noise from diffuser,replaced defective diffuser ran diagnostic noise no longer present. W11236851"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Buda, Texas 78610
Leonardo
Job Details:
05/05/2025
"Arrived on site to diagnose unit not reaching the correct temperature. Placed the unit in diagnostic mode and found the thermostat reading 73?F at room temperature, which is within the correct range. Set the oven to 350?F to test the average temperature. Found the average temperature to be 356?F when set to 350?F, which is acceptable. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Austin, Texas 78741
Luis
Job Details:
05/05/2025
"Correct address 3339 caseybridge ct. Arrived on site for water leaking from icemaker. Found leak between icemaker and extension, removed icemakar adjusted extension reinstalled icemaker checked extension to fill cup ran water fill passed no leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Austin, Texas 78748
Leonardo
Job Details:
05/05/2025
"Arrived on site to diagnose unit displaying H2O error code.Attempted to shut off water at the sink to disconnect the main water line from the fill valve for pressure testing, but the valve would not shut off. Customer turned off the main water supply at the street. Inspected the fill valve and found no visible blockages. Replaced the fill valve and tested the unit again, but water pressure remained very low.Advised the customer to have the water supply hose to the unit replaced. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, Texas 78704
Luis
Job Details:
05/05/2025
"Arrived on site for cooling complaint and moistureon gasket. Per customer some items not freezing at time of visit all items frozen,found some moisture on gasket checked seal good,raised freezer door from brackets to allow a better door seal checked temp reading 0 ran diagnostic all test passed,checked door seal with door raised good."
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Killeen, Texas 76549
Brandon B
Job Details:
05/05/2025
Arrived on-site for washer leaking. I verified the issue. I found it was leaking from a crack in the outer tub. I'm orderingW10381078 tub 280146motor and wpw10419333 stator for return visit. Office will need to reschedule ; ordrng 1 W10381078 (Tub) and 1 280146 (Rotor) and 1 wpw10419333 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Justin
Job Details:
05/05/2025
Arrived on site for frosting inside freezer. Inspected unit and found dear seal not sealing properly if open and look inside exact location of frosting pattern. Unitvwill need new gasket. Did not have heat gun or caulking on me notified supervisor of not having heat gun to properly flex new door seal. Will need to return will caulking and heat gun office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Manor, Texas 78653
Matthew
Job Details:
05/05/2025
Arrived onsite for unit sparking and burning smell. Disassembled and inspected. Found diode split and was leaking voltage. No other damage to components. Replaced diode and tested. Unit is now functioning properly. Job complete . Documented with Safety SR#7741434444
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Round Rock, Texas 78665
Andrew R
Job Details:
05/05/2025
Arrived onsite for previously diagnosed parts. I replaced the pump and motor and ran a test cycle while inspecting for leaks. Unit is now running as designed and no leaks were sighted during time of service. Repair was covered by autho W1DXVN0DPL1. Call complete. Installed W11025157 MOTOR ASSM.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Leander, Texas 78641
Scott
Job Details:
05/05/2025
"Arrived on site for washer still not spinning load out . Ran diagnostics got 5-0 error code . Unit passed test wash . Replaced control and actuator. W11481722,W11621183. Ran calibration and test wash . No issues found . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Killeen, Texas 76549
Brandon B
Job Details:
05/05/2025
Arrived on-site for dryer not starting. Verified the issue. Found the t fuse was OL. I Replaced the t fuse wp3392519) and cycled the unit. Also checked the airflow. Everything is working as designed.
We serviced a
WHIRLPOOL OVEN
Model wfes3530rs0
Near New Braunfels, Texas 78130
Andrey
Job Details:
05/05/2025
"Arrived on site to test unit for tripping breaker, since last service the breaker was replaced, inspected wiring and could not find any issues, since last time only the control was replaced, replaced bake and broil elements and heated unit to 500 degrees per service pointer, at 500 degrees advised customer to keep it on for 2 hours to complete element burn off, called techline to document SR#7741492544 at this time e everything was done and if breaker continues to trip contact customer service job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Austin, Texas 78749
Luis
Job Details:
05/05/2025
"Arrived on site for water not dispensing. Tested dispenser no water gained access to valve test power to valve diagnosed a defective valve,replaced valve turned on water source no leaks ran water dispenser passed water dispensing checked connections and tubing no leaks. W10408179"
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Austin, Texas 78738
James K
Job Details:
05/05/2025
"Arrived on site for F0E1 code. Upon arrival, proceeded to replace W11086141 console and WPW10545291 thermal fuse. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Killeen, Texas 76549
Brandon B
Job Details:
05/05/2025
"Arrived on-site for range tripping breaker. Verified the issue. I disconnected the ground, installed broil element (w10856603), bake element (w11182108) and control(w11696067) heated unit to 500 and reconnected the ground. Amp draw was under 20 amps. Everything is working as designed called safety Sr #7741461162."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, Texas 78613
Scott
Job Details:
05/05/2025
Arrived on. Site replaced ice door w/gasket W11171728. While running diagnostics found ice building up in fz evap fan . Fz door rails are hard to shut . Ordering rails and evap fan . Set return 5/9 customer will need same time restrictions as for today . Nomwater leaks detected ; ordrng 1 W11668671 (Fz door rails) and 1 W11578030 (Evap fan) and 1 W11578030 (Blade)
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/05/2025
"Arrived on site to diagnose an issue with the unit not preheating consistently or maintaining temperature. Tested the unit by preheating to 350?F; it reached the set temperature within 13 minutes. However, the unit was unable to maintain the temperature the heat dropped and the bake relay failed to close. Increased the temperature setting to 425?F, at which point the display froze. The unit will require a new display board and appliance manager. Office to reschedule once parts are available.; ordrng 1 W10312207 (Display board) and 1 W10119143 (Appliance manager)"
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
05/05/2025
"Arrived on site to diagnose an issue with the unit not preheating consistently or maintaining temperature. Tested the unit by preheating to 350?F; it reached the set temperature within 13 minutes. However, the unit was unable to maintain the temperature the heat dropped and the bake relay failed to close. Increased the temperature setting to 425?F, at which point the display froze. The unit will require a new display board and appliance manager. Office to reschedule once parts are available.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Leander, Texas 78641
Scott
Job Details:
05/05/2025
Arrived on. Site for fridge very loud while running . Checked compressor and cond fan . Both checked normal. No vibration in back . Found evap fan running very loud . Ordering evap fan . Nomwater leaks detected at time of service. No parts installed. Set return 5/9. ; ordrng 1 WP2315549 (Evap motor) and 1 WP2169142 (Blade)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Johnson City, Texas 78636
Andrew
Job Details:
05/05/2025
"Arrived on site to test unit for grinding noise. Was unable to replicate issue. No error codes stored in diagnostics. Replaced cam(W10721967), belt(W11239857) and actuator(W11481722). Advised customer to monitor and if issue persists recommend recording noise causing concern."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, Texas 76502
Jonathan M
Job Details:
05/05/2025
"Arrived on site for a washing machine that has a cracked lid. Inspect the unit and work area. I confirmed the customer's complaint and found the left hand hinge side of the lid cracked. I replaced the left hand hinge and went to replace the lid. I found that the strike on the new lid was broken. I replaced the strike on the new lid and reassembled the unit. The unit began to work and operate as designed. Call complete. W10270398, W11252738, and W11117421."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYY00
Near New Braunfels, Texas 78132
Andrew
Job Details:
05/05/2025
Arrived on site to test unit for dropping water. Found bottom of FC had a sheet of ice and frozen over. Advised customer to allow unit to the 24hrs brow return visit to be able to service properly without causing further damage. No parts replaced at this time. Scheduled for 05/09. ; schdld next appmnt for 5/9 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Copperas Cove, Texas 76522
Jonathan M
Job Details:
05/05/2025
"Arrived on site for a refrigerator that is leaking water. Inspected unit and work area. The customer advised that they should be under manufacturer warranty as the unit is less than a year old. I checked entitlement and found the customer was correct. I checked out his machine and found something impeding. The water dispenser switch, causing the machine to constantly be pressing in on the switch. I gained access to the ice door dispenser and corrected the positioning and removed a plastic piece causing the dispenser switch to be activated. I tested the unit and found the unit working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3635XS01
Near Driftwood, Texas 78619
Leonardo
Job Details:
05/05/2025
"Arrived on site to inspect unit for a broken glass cooktop. Tested unit and confirmed a thermal break on the cooktop. Replaced the cooktop, tested the unit, and it is now operating properly. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near New Braunfels, Texas 78132
Andrew
Job Details:
05/05/2025
Arrived on site to test unit for not cooling. Found out on arrival unit is cooling but RC is over cooling. Found RC evap frosted over. Ordering parts pertaining to issue. Requesting 2hrs on return visit. Office to reschedule. ; ordrng 1 W11661567 (RC evap harness assembly) and 1 W11411871 (UI) and 2 W11678257 (Evap motor)s and 1 W11661569 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Kyle, Texas 78640
Tim M
Job Details:
05/05/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival inspected unit and found no damage or defects on either bulkhead, exhaust tubing or blower wheel housing. Drum is out of round. Added sound pad (W11113654) from job (447351) under motor mount, replaced roller bearings, pulley wheel and belt using a repair kit (4392067) and replaced drum (W10541657). Reassembled unit and tested, no irregular noise present. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hamilton, Texas 76531
Tyler
Job Details:
05/05/2025
"Arrived on store for washer completing cycles. On arrival confirmed issue and found f7e3, e8, & e9 in diagnostic. Found rotor bolt broken but rotor/stator, slider, gearcase still intact. Replaced W10752189 screw truck stock and found washer working as designed. Call complete ; ordrng 1 W10752189 (Screw (truck stock))"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, Texas 76710
Robert
Job Details:
05/05/2025
"WTW5057LW0 Arrived on site from previous visit to install parts. I installed control board, and water valves I then calibrated then i tested product is working as its designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Copperas Cove, Texas 76522
Jonathan M
Job Details:
05/05/2025
Arrived on site for a refrigerator that has low ice production.And it's making a weird noise when it dispenses ice. Inspected unit and work area. The customer advised that the noise that the dispenser makes he found the problem with. He advised that it is acting normally and his main issue now is just the ice production. He advised that the machine was working fine up until about easter and then since has been slower than normal with ice production. He has seen no temperature concerns within the unit and advised everything else works great. I found freezer temperature within range and the ice cream hard. I found no evidence of any defrost issue and went ahead and replaced the ice maker. I tested the unit and found the unit working and operating as designed. I tested the ice dispenser and found it working optimally. Call complete. W11700250.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, Texas 78704
James K
Job Details:
05/05/2025
Arrived on site to verify S17304 Special project needed. Ordering W11537778 heater. Customer agreed to reschedule May 9th; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, Texas 78653
Justin
Job Details:
05/02/2025
Arrived on site to assist lead tech with repair. Unit is now functioning properly and as designed to job completed
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Manor, Texas 78653
Scott
Job Details:
05/02/2025
"Arrived on site for no power . Found breaker tripped . Range tripping breaker during frost mins of oven use . Replaced control and both elements W10856603,W11182108,W11707168. Followed wp and management service pointer on elemnt burn off . Broil leg one 14.5, leg 2 14.2, bake 10.5 on both legs . Called tech line and documented repair and findings. Sr #7741474049. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA02
Near Bastrop, Texas 78602
Matthew
Job Details:
05/02/2025
"Arrived onsite for unit making thin ice. On arrival found unit not turning on. Then unit turned on randomly. Ran test and found low flow, removed filter and flow was restored. Also found unit shutting off during drain. Will need external pump replaced and customer will swap filter. Set to return May 7th. Customer to have unit accessible as unit is anchored to cabinets. ; ordrng 1 W11539855 (External pump)"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Austin, Texas 78717
Daniel A
Job Details:
05/02/2025
Arrived on site to inspect dryer making a loud buzzing sound. Upon further inpsectuin I ran the dryer and found the buzzing br be coming from the gas valve. The noise indicates that the coil is getting weak and will need to be replaced. I am ordering the gas valve assembly. W11646259. No gas leaks observed during service. Office to schedule return sevice; ordrng 1 W11646259 (Gas valve)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, Texas 78653
Andrew R
Job Details:
05/02/2025
Arrived onsite for washer shaking violently. I found a shipping bolt to still be installed. I removed the shipping bolt and ran the test cycle. Unit is now not shaking and is operating as designed. No leaks present. Call complete. No parts installed. Helper Justin got signature.
We serviced a
MAYTAG DRYER
Model MED7020RF0
Near Buda, Texas 78610
Joe Z
Job Details:
05/02/2025
"Arrived on site to install previously ordered parts. Replaced pet control W11742740, and console W11754660. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Cedar Creek, Texas 78612
Matthew
Job Details:
05/02/2025
Arrived onsite for unit taking 2 cycles to dry. Inspected and found external ventilation needs cleaning. Unit is functioning. Also advised customer on cycle selections when drying mixed load of clothing. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/02/2025
"Arrived onsite for previously diagnosed parts. I replaced the gearcase and cam. I ran a dlms calibration and unit is now operating as designed. No leaks sighted at time of repair. Call complete. Installed W11449840 GEARCASE, W11239857 BELT, AND W10721967 CAM KIT."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/02/2025
"Arrived onsite for dryer not heating. I inspected the back after confirming no heat was present. I found the operating thermostat red wire to have been knocked ked loose off the ter,final. I reseated the wire and unit is now heating as designed. Call complete. No parts installed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Austin, Texas 78750
David Z
Job Details:
05/02/2025
"Arrived on site to diagnose refrigerator not making any ice. Another company came out and replaced the auger motor, which did not resolve. I checked the door harness at the hinge and found almost all the wires were broken / severed. Ordering new door to resolve repair. Office to schedule when door arrives. ; ordrng 1 W11390104 (FC door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB1
Near Georgetown, Texas 78633
Lou
Job Details:
05/02/2025
"Arrived on site to inspect dishwasher upper rack rollers. Upon further inspection, I found the upper rack left stop missing and the front left roller assembly falling off of the rack. I adjusted the roller assembly and the customer provided the stop and I installed it and demonstrated to the customer how to do so. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed and no water leaks observed during service. I made recommendations for use and care, as well as, detergent and rinse aid use (water softener system). Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78681
Miguel
Job Details:
05/02/2025
"Arrived on site with parts ordered, customer also says water has been coming out slow. Removed top panel. Replaced fill tube heater. Replaced water valve. Deplaced freezer light and ceiling lights. Replaced led board. Replaced door. Verified operarion. Call complete.m"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Austin, Texas 78750
David Z
Job Details:
05/02/2025
Arrived on site to diagnose dishwasher with door falling down. Examined unit and found almost no tension in the door. Unit was very very tight in the cabinet and I had to fight to get it out part of the way. I had the customer sign the waiver for moving the appliance out due to how tight it was. Found left side hinge spring disconnected. I was able to replace the left side hinge to resolve the failure. Tested unit and verified proper operation. Parts used - W11712995.
We serviced a
WHIRLPOOL KDISHWASHER
Model WDT730HAMZ1
Near Andice, Texas 78628
Chris
Job Details:
05/02/2025
Arrived onsite for prediagnosed parts upon arrival replaced control W11683480 tested unit cycles ran diagnostics found no errors unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Andice, Texas 78628
Chris
Job Details:
05/02/2025
Arrived onsite to inspect washer continuously running upon further inspection found bad control replaced control W11607637 tested unit cycles ran diagnostics unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Manor, Texas 78653
Justin
Job Details:
05/02/2025
Arrived on site for unit tripping breaker. Checked voltage confirmed 240. Proceeded with whirlpool factory procedure and replaced both elements and control. Allowed unit to broil to 450 degrees unit did just fine and did not trip breaker. Then ran bake cycle and allowed unit to reach 500 degrees unit did just fine and did not trip breaker. Allowing unit to do proper factory burn off at 500 degrees for 1 hr. Customer will monitor and turn unit off after 1 hr job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, Texas 78653
Justin
Job Details:
05/02/2025
Arrived on site for unit drain pump constantly running and unable to run proper wash cycle. Unit needs new control. Ordering part office to reschedule ; ordrng 1 W11607637 (Control)
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Driftwood, Texas 78619
Tim M
Job Details:
05/02/2025
"Arrived on site to test unit for broken knob. Upon arrival customer presented issue, knob has broken off and the timer shaft has been removed. Replaced timer (WPW10185982) and knob (WPW10558463). Tested unit, unit is now running as designed. Advised customer to rotate the timer clockwise only to prevent premature failure. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78746
James K
Job Details:
05/02/2025
"Arrived on site for unit not heating. Upon arrival, found cut off thermostat reading OL again. Spoke with PR and confirmed wrong part was installed, therefore low tolerance thermostat popped again. Proceeded to replace cut off thermostat and now unit is functioning as designed. Also checked airflow and found poor airflow with vent connected. All pictures attached. Advised customer to have duct cleaned professionally. Customer agreed. Part covered under AEX warranty."
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Round Rock, Texas 78665
Miguel
Job Details:
05/02/2025
"Arrived on site with parts ordered. Removed dru,. Replaced water valve and user interface. Verified operarion. Advised customer vent is currently restricted, vent needs to be cleaned. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Round Rock, Texas 78665
Miguel
Job Details:
05/02/2025
Arrived on site for washer not working. Unit stipped and showed error. Video shows f3e2. Checked stored codes and found f3e2. Blew through pressure hose to ensure it was clear. Found harness did not include new clip. Added new clip. Inspected and found gear case is leaking black oil on cam. Ordering gearcase. Office will call to schedule. ; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Pflugerville, Texas 78660
Andrew R
Job Details:
05/02/2025
Arrived onsite for previously diagnosed parts. The unit was defrosted and I was able to replace the thermistor. Unit is now operating as designed. No leaks present. Call complete. Installed WPW10384183 THERMISTOR.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manor, Texas 78653
Justin
Job Details:
05/02/2025
Arrived on site for dryer light not working. Inspected unit found bulb possibly blown had some brown tint to it. Replaced bulb and tested light still did not turn. To9k back panel off to inspect socket. Found light socket was not connected took pictures. Plugged socket in and tested light is now work8ng. Unit is functioning properly and as designed to job completed. No one on site for signature
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, Texas 78660
Miguel
Job Details:
05/02/2025
"Arrived on site for unit not making any ice, found freezer temperature was at 0. Entered test mode and found icemaker passes test. Water hums but never enters icemaker, removed cover. No signs of ice build up. Removed bottom panel. Disconnected at door and cycled water to icemaker. Water valve is loud but it is working. Insulation in door is bad. Will need new door, returning with valve as well. Office will call to schedule. ; ordrng 1 LW11026425 (Door)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Kyle, Texas 78640
Joe Z
Job Details:
05/02/2025
"Arrived on site for FL burner not operating. Upon arrival, inspected unit and found fracture on coil. Need to replace FL element. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near New Braunfels, Texas 78132
Andrey
Job Details:
05/02/2025
"Arrived on site to test unit for water leak, tested unit found heater is melting the tub and causing plastic to get brittle and crack, will need to replace tub, heater, control and sump to fix issue, ordering parts office to reschedule ; ordrng 1 W11513977 (Tub) and 1 W10906428 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Canyon Lake, Texas 78132
Andrew
Job Details:
05/02/2025
Arrived on site to test unit for ice clumping. Found ice box fan not engaging. Recommend ice box fan. Scheduled for 05/07. ; ordrng 1 W11572058 (Separator) and 1 W10846539 (Icebox fan)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Seguin, Texas 78155
Andrey
Job Details:
05/02/2025
"Arrived on site to replace previously diagnosed control and sensor, replaced and tested unit is now running as job complete installed W11548749, WPW10181986"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW04
Near Luling, Texas 78648
Andrey
Job Details:
05/02/2025
"Arrived on site to test unit for not cooling, tested unit found starting but shutting off not on thermal, exposed evaporator and found defrost thermistor extremely corroded, replaced and powered on unit, compressor is now staying on, advised customer to monitor for the next 24 hours before loading, if issue returns then they will call us back job complete installed WPW10383615"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDB01
Near Austin, Texas 78733
Luis
Job Details:
05/02/2025
"Arrived on site for refrigerant leak. Replaced the compressor,drier,evaporator and damaged heater, vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W10841139,wpw10140162,wpw10205102,wpw10143759,w11506635"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78735
James K
Job Details:
05/02/2025
"Arrived on site for unit not spinning. Upon W11428524 arrival, found weak capacitor. Proceeded to replace No water leaks detected at this time. ; ordrng 1 W11607637 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Luling, Texas 78648
Andrey
Job Details:
05/02/2025
"Arrived on site to test the unit for ice not breaking apart and water leaking at the bottom. Tested the unit; found the valve was weeping, causing the ice maker to overfill with water and leak from the dispenser. Replaced the valve and ice maker, and tested; the unit is now running as designed, with no leaks detected. Job complete. Installed W11535162, W11557002"
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Lampasas, Texas 76550
Tyler
Job Details:
05/02/2025
Arrived on site for cooktop needing W11392646 panel. On arrival found part damaged in box but no damage found on outside of box. Reordering part and office will need to reschedule once availability of part and part inspection is known.; ordrng 1 W11392646 (Panel)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Braunfels, Texas 78130
Andrew
Job Details:
05/02/2025
Arrived on site to test unit for door hard to close. Adjusted catch and door is easier to close but advised contractor it will get easier with use. No parts replaced at this time. Unit is working as designed. Job complete
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near San Marcos, Texas 78666
Andrew
Job Details:
05/02/2025
Arrived on site to test unit for ovens not reaching Temps properly. Found customer was using hanging thermometer to monitor Temps. Heated both ovens to 350 and 400 with no issues. Oven sensors reading properly. Advised customer against user of hanging thermometers as stated in owners manual. Also advised of temp fluctuations. No parts replaced at this time. Unit is working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Manor, Texas 78653
Scott
Job Details:
05/02/2025
"Arrived on site ,replaced gearcase ,control, latch, splutch ,agitator , actuator,suspension W10721967,W11449840,W11396716,W11550891,W11481722W11543994,W11700916. Ran calibration and diagnostics wash . All checked normal. Nomwater leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lampasas, Texas 76550
Robert
Job Details:
05/02/2025
MVW5430MW1 Arrived on site for a washer leaking water even if product is off. On arrival verified issue I replaced water valves and calibrated and tested product works as it's designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near San Marcos, Texas 78666
Andrew
Job Details:
05/02/2025
"Arrived on site to test unit for not washing. Found multiple electrical issue errors. Found both spray arms are clogged and cracked preventing rotation. Als found certain buttons on console not responding. Recommend both spray arms, control and console. Scheduled for 05/07. ; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm)"
We serviced a
AMANA DRYER
Model NED4655EW
Near Copperas Cove, Texas 76522
Robert
Job Details:
05/02/2025
NED4655EW Arrived on site for a dryer not turning. On arrival I verified issue and client also said timer wasing moving when drying. I replaced timer and thermal fuse. Tested product and now it's working as its designed. Ventilation to clients home was very bad I recommend client to contact someone to clean his ventilation .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ04
Near Austin, Texas 78733
Luis
Job Details:
05/02/2025
"Arrived on site for light issues. Per customer all leds would be off unit cooling correctly door open icon not illuminated and lights will come back on randomly. At time of visit all leds working, tested switches all passed,replaced led.power supply board,powered unit on tested switchs passed leds working. W10830288"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78701
Justin
Job Details:
05/02/2025
Arrived on site to repair previously diagnosed issue front panel replacement. Disassembled front panel off unit then moved over and sat it down on island. Removed new door to transfer over front door then noticed unit was scratched out of the box. Took pictures notified supervisor and claims. Ordering new door office to reschedule. No one on site for signature ; ordrng 1 W11752163 (Front panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Killeen, Texas 76549
Robert
Job Details:
05/02/2025
WDP540HAMZ4 Arrived on site for a dishwasher with no power. On arrival I verified issue no power further inspection I found power to dishwasher was off. I flipped power back on then I ran diagnostic. No error codes product works as it's designed no water leaks visible from main water supply no parts used .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVQ01
Near Pflugerville, Texas 78660
Miguel
Job Details:
05/02/2025
"Arrived on site for refrigerator leaking. Found drain was clogged, removed back panel. Replaced drain tube. Cleared drain. Verified operarion. Call complete. W10619951"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Killeen, Texas 76549
Robert
Job Details:
05/02/2025
MEDB835DW4 Arrived on site for a dryer making nosies. On arrival I heard dryer but it sounded good I ran diagnostic and found error code F4E4 . Information given was bad breaker to home I unplugged dryer and waited a little bit to reset . I plugged back in and tested again product is working as its designed no parts used . I recommend client to contact landlord to change out the breaker if it happens again.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kempner, Texas 76539
Tyler
Job Details:
05/02/2025
"Arrived on site for washing machine needing control board w11603810. On arrival installed part and found washer, working as designed with no leaks. Call complete"
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Killeen, Texas 76549
Tyler
Job Details:
05/02/2025
Arrived on site for range showing f1e0. On arrival found control failed and i replaced w11747105 control. Found range working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Killeen, Texas 76542
Tyler
Job Details:
05/02/2025
"Arrived on site got range tripping breaker. On arrival confirmed issue and restored power to unit. Found voltage readings at 250 L1&2, 125 L1&n, 125L2&n, 0g&n. Replaced w11182108 bak3 element, w10856603 broil element, and w11707168 co troll and heated oven on bake to 500 with 10 amps to bake and 15 to broil and it didn't trip the breaker, found unit working as designed, call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, Texas 78628
Chris
Job Details:
05/02/2025
Arrived onsite for prediagnosed parts upon arrival replaced belt W11239857 splutch assembly W10721967 pulley cover w11409708 test cycles ran diagnostics unit is working as designed no leaks observed during service
We serviced a
JENN-AIR OVEN
Model JJW3830LL01
Near Leander, Texas 78641
Chris
Job Details:
05/02/2025
Arrived onsite to inspect oven loud noise when on upon further inspection ran component testing all fans no noise found also ran both upper & lower oven to 350 found upper convection fan is making a noise removed door & back convect cover found fan rubbing against back fixed rubbing tested fan unit is working as designed

