Arrived on site for range damage. I spoke to the customer and found out the dishwasher clean light is blinking continually. I inspected the unit and found fault code f8e4 overflow switch. I gained access to the drip pan and found the valve leak from the inlet side. I found the inlet loose. I tightened the inlet line and found the unit no longer leaking. Job complete.

"Arrived onsite for dryer not drying. On inspection the air flow was good, saw the heating element ignite and glow red for 45 seconds. Gain access to the back of the dryer and tested the heating components. Found the exhaust Thermistor was at 7.2k =100? actual = 79? replaced thermistor and thermal fuse. Unit working as designed at the time of service."

Arrived on site for oven getting hot on control. Found area customer was talking about getting hot was where vent is coming out . Assured custome this is a normal. Hot spot . This where oven is venting out . No other issues found . Job complete .

Arrived on site to replace previously ordered parts for range. Replaced bake electrode and tested unit. Found all is functioning properly at this time.

Arrived on site for rust on dishwasher panel. Replaced door panel. Also instructed customer to keep up with using ss cleaner . No water leaks detected at time of service. Job complete .

"Arrived on site for customer not understanding controls . Found installers had installed unit but only powered it up, they didnt set up initial settings . Set unit up, ran preheat checked normal. Job complete"

"Arrived on site for washer making loud squealing noise when it starts up. Found belt glazed over and cam pulley glazed over as well . Replace cam and belt . Reran diagnostics all checked normal. Unit didnt duplicate squealing. Customer also mentioned detergentleaking on clothes . Adjusted load and go, also recommended next time tray is to be filled , to rinse it out before filling . No water leaks detected at time of service. Job complete"

Arrived on site to replace previously ordered parts for microwave. Replaced inverter and magnetron and tested unit. Found all is functioning properly at this time. Also noted cavity light bulb failed and replaced it as well.

"Arrived onsite for cooktop burners not working properly. On inspection found that the center burner was only igniting 1/3 of the burner. Took burner apart found debris in orifice. Clean the orifice out, then all the burner needed the flame adjusted. Adjusted the flames and retested. Unit working as designed. No gas leaks detected during service."

Arrived on site to diagnose a refrigerator with a door not sealing properly. Found gasket not mounted fully and remounted gasket. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Arrived on site to replace previously ordered parts for range. Replaced glass top and tested unit. Found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator with an ice bucket not releasing from motor coupling. Found bucket coupling rounded and seizing to motor coupling. R&r ice bucket and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose an oven that smells like gas when in use. Found air shutter on burner bent causing incorrect fuel to air mixture and partial ignition on burner. Reshaped air shutter and tested unit. Burner now has correct flame and full ignition. All is working properly at this time and no leaks were found after service was performed.

"Arrived on site to replace previously diagnosed control box, evap harness and Rc thermistor, also replaced control UI as precautionary, sealed all gaps around RC and FC door, powered unit back on unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for no cool, tested unit found compressor Running and unit is cold on the inside, powered unit down found good frost pattern, no excessive ice buildup,powered unit back on and could not get the compressor to start, replaced start device and capacitor, compressor powered on at first try, advised customer put a bottle of water to see if it freezes, at that time the unit will be good to use, at this time job complete"

Arrived onsite for popping sound when freezer door shuts. Found unit is siphoning due to pressurized cabinet through the ptrap drain. Modified ptrap to siphon more quietly. All checks good. Leveled unit and advised customer on repair.

Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Tested power supply and was good. Inspected connectors and found unsecured. Secured connector at block and tested. Unit is now functioning properly. Job complete

Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Verified voltage to icemaker. Ran forced harvest to unit and was totally non responsive. Replaced ice maker . Tested unit and unit is now functioning properly. Filled and harvest complete

Arrived on site for a vent hood making abnormal noises. Upon further inspection I found a significant amount of broken tile and debris in the blower motor cavity. I removed the blower and cleared all debris. The noise was no longer present. Call complete.

"Arrived on site for a washing machine with a loud grinding noise during agitate. On arrival the customer stated the sound does not occur during spin, but at the beginning of the cycle when it begins to agitate. I gained access to the bottom of the unit and found everything in good shape. I put the unit into diagnostics mode and found no stored error codes. I then manually activated the spin and agitate to find no abnormal noise. Upon further inspection I found several coins under the washplate. Due to this I removed the washplate and doing so I also found the washplate extremely rusted and stripped. I replaced the washplate and removed the coins. I then ran a small load of clothes and let them agitate. I had to customer monitor the sound with me and we both found it as designed. Call complete."

Arrived on site for washing machine not making it through rinse. I inspected the unit and work area. I found the capacitor out of range. I replaced the capacitor. I calibrated and tested the unit. It is now working as designed. Job complete

"Arrived on site for range being damaged. I inspected the unit and work area. I found the left side outer panel dented in and the front hooks the panel goes in, slightly out of shape. I spoke to the customer and found out Ferguson is going to replace the unit. Job complete."

"Arrived to instal previously diagnosed and ordered parts. I verified the compressor would not start and had a locked rotor. I evacuated the system and then removed and replaced the sealed system components. I pressure tested and then vacuumed to 390 microns. I static tested for an additional 15 minutes and seeing no loss of vacuum, charged with the MFG prescribed refrigerant charge. The unit operated as designed. No leaks observed during service."

"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and found a large amount of oil within the lines and ensured it was all cleared. This is likely the cause of the failed compressor and the unit was laid on its side by the installer or during shipping prior to being installed in the CXs home. I removed and replaced the compressor, dye drier and service port and pressure tested the system. Seeing no drop, I vacuumed to 410 microns and then monitored for an additional 15 minutes. With no loss of vacuum, I charged the system with the MFG prescribed refrigerant charge and tested. The ice maker fascia to door gasket required reseating due to a badly folded gasket. The unit operated as designed. No leaks observed during service."

Arrived on site to install previously diagnosed fart. Inspected unit and work area. Replaced the main control and test of the unit. Ran the unit through an auto test in the unit ran as designed. Tested the unit in a normal wash cycle and found the unit sensing and then filling with water. The unit is not working as designed. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the reservoir and had a couple quick connects due to the water tubes not reaching all the way up to the filter. I tested the unit in the end I began to work and operate as design.

BT arrived on site to inspect range. I found that some of the burners wouldnt ignite easily. Some of the burner caps were on the wrong burner heads. I realigned them to where they are supposed to be. I then modified and cleaned the outer burner heads so they will ignite easier. The unit now operates as designed. No leaks observed during service.

Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced the oven temperature sensor and tested the unit in the upper oven. Found the unit cycling and operating as designed. Call complete.

"Arrived on site for dryer inspected unit and work area. CX complaint was unit would shut off by it self and sometimes it could run a full cycle. Tested unit air flow and it was very poor found it not venting correctly. Replaced the drive motor and retested, unit is operating as designed at this time. Advised CX to get vents professionally cleaned. Job completed"

Arrived on site for a dishwasher that has a special project to replace a heater. Inspected unit and work area. Did confirm that the customers model and serial numbers were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a washing machine that will not drain and spin. Inspected unit and work area. The customer advised they just moved into a new house and they were able to run the washer one time but then the next cycle I did not complete and they have not been able to get the unit to drain. I did confirm the customer complaints. Tested resistance through the drain pump and found proper resistance. I tested voltage at the drain pump and found proper voltage. Went ahead and replace the drain pump and tested the unit. Found the unit kick on and attempted drain again. Found water pressure building up inside the drain hose due to the customer having a closed drain. I asked the customer about where the unit drains off to and she advised that the o code pipe runs about 30 feet around the house and out towards the driveway. I explain to the customer that these units arent strong enough to push water out that far with a closed drain due to equalization of pressure and siphoning. Advise the customer that the washer is working properly and that they need to update their drain situation. Call complete.; used 1 W10919003 (Drain pump) from stock

"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and then removed the failed compressor and drier. I installed the replacement compressor, dye drier and service port and vacuumed the system to microns. After 15 minutes of hold/leak time, I charged with the mfg prescribed refrigerant charge of 47g. I leak tested with fluid and no leaks were found. The prior noise was also remedied. Operational test good, no water connections to unit."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site and inspected range and found air shutter is all the way open on burner tube. Adjusted it and replaced igniter anyway, old one has a lot of carbon buildup on it. After replacement sent video to KB/service management of it igniting properly and flame is correct, job complete"

"Arrived on site and inspected microwave/oven combo and found it is currently working properly. Customer says it has been working fine for the past two weeks but when they made the service call it had been off for four days. Ran microwave to ensure it is operating properly and preheated oven, job complete"

"Arrived on site for washer not completing cycle. Upon arrival confirmed issue and found f8e1 error. Found unit not cycling past rinse due to cold side inlet valve failure. Replaced valve, reset, and then tested unit in normal operation mode. Found unit fully cycling as designed with no leaks. Call complete"

Arrived onsite to inspect refrigerator not cooling. I checked temperature and the RC was at 37 degrees but the FC was bouncing between 29-30 degrees never dropping below 29 degrees. I inspected the FC evaporator and found a block of ice at the cap tube on the evaporator. I checked for refrigerant leaks and found none. I checked for refrigerant leaks on the RC evaporator and found none. I found no dye in the compressor compartment other than over spray from previous work. I checked pressures in test 4 and found it appeared the system had a low charge and there is still a restriction on the FC side. I removed the refrigerant and vacuumed the system then charged it with 5.50 ozs of R134A. I ran test 4 again and found my equalized pressures at 45 where they were at 37 psi prior. I found RC pressures at 11 low and 130 high. I found my FC pressures at 7 low and 165 high. I can still hear the refrigerant struggling at the evaporator but it sounded better. I explained to the customer to monitor the FC temp. If the customer calls back and states there is still an issue we need to return with the 3 way valve and a access valve along with nitrogen to see if the issue is the valve or the capillary tube. Call complete.

Arrived onsite for Too Warm in Refrigerator Compartment . Upon arrival inspected unit and found sheet of ice on entire base of FC. Removed evaporator cover and found clogged drain. Drain in FC is completely clogged with insulation. Called techline for assistance. Tech deemed unit up repairable and gave Sr#7734676559. Job complete

Arrived onsite for previously ordered parts. Replaced drawer assembly. Test unit and unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for Not Draining. Upon arrival inspected unit. Disposal knock out plug was still installed. Knock out plug was removed. Unit operas designed. Job complete

"Arrived onsite to install previously ordered parts. Replaced ui, control and harness. Ran diagnostics and heater now energizes. Job complete"

Arrived on site for dryer making loud noise. Upon arrival confirmed issue and noise complaint. Upon further disassembly of unit I found the cause of failure was the roller kit as well as idler pulley. After replacing repair kit I was able to reassemble and test unit and found unit no longer had any abnormal noises and fully functioning and heating as designed. CAll complete

"Arrived on site for oven, inspected unit and work area. CX complaint oven not heating properly. Tested bake up to 350? and my temp on my meter was reading 337?. Calibrated the control 15? and its now heating as designed. No leaks where observed during service. Job completed."

Arrived on site to test unit for multiple cycles need to dry properly. Found venting was restricted leading to exterior. Advised have venting cleared prior to using unit to prevent damage. Job complete.

Arrived on site to test unit for loud tapping/gurgling noises. Verified noise was present when in defrost cycle and normal part of operation. Job complete.

"Arrived on site to test unit for noise while operating. Found metal bracket was scrapping against tub. Adjusted bracket, noise is gone. Job complete."

"Arrived on site to test unit for LF burner not igniting properly. Adjusted burner head, unit working as designed. Left gas supply off. Job complete."

"Arrived on site to inspect unit for missing ceramic piece that hold element up in microwave. Installed holder, unit working as designed. Job complete."

"Arrive on site for DW, inspected unit and work area. CX complaint is that control lock is stuck on keypad. Found that control lock could be disengaged by holding control lock for 5 seconds. Advised customer on findings and found no error codes"

"Sr#7734671716 Chris. Arrived onsite and installed dryer to access and replace control and Ui together. Upon completion for repair, determined the symptoms unchanged and ui still unresponsive after about 3 minutes of operation. Checked polarity and found hot ground causing control irregularities. Advised tenant and property management company. Was asked to leave units unstacked to provide ease of access to the outlet. All else checks good."

Arrived on site for dishwasher not filling with water complaint. Found F4E3. Cleared error code. Found loose wiring connection to the fill valve. Cleaned and secured wiring connection to fill valve and restored water function to unit. Tested in diagnostics. Unit is now operating as designed.

Arrived onsite and replaced water level sensor and tested unit. Found unit left side support spring vibrating against the control flaps causing noisy spinning. Corrected issue and tested on quick wash with small load of towels. Provided customer instruct on off balance loads and drain and spin feature.

Arrived onsite for refrigerator with a leaking icemaker. Upon inspection I found that the fill tube was not installed properly causing the leaK. I collected this and tested unit and found unit operating as designed no leaks. Job complete.

Arrived onsite for for a refrigerator that is having issues dispensing water. Up inspection I found that the unit dispensing water upon further inspection I found that the cx had a aftermarket filter in the unit that could be causing issues. I found ice maker operating as designed no ice buildup on evap and I found the damper operating properly. Found that the. Reservoir was not frozen and the return vent clear. I advised cx to switch a every drop filter for her Particular model. Unit operating as designed job complete.

Arrived onsite for refrigerator with a ice maker thats is leaking. Upon inspection I found that the water shot was not vetted up to the water fill tub properly which caused a gap that water would leak though to the back of the freezer and cause ice buildup. I corrected this and tested unit several times and found that the leak was gone. Job complete

Arrived on site for top grill being damaged. I verified the damage and replaced the top grill. Job complete.

Arrived on site to install previous diagnose parts. I replaced the utensils basket. Job complete.

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R icemaker and icebox fan and tested. Operational test good, no leaks observed during service. Call complete."

Arrived onsite for a wall oven with a gasket not sealing correctly. I found the door gasket on the oven not snapped in place in two spots. I snapped the gasket in place and it is sealing correctly on the oven door. Call complete.

"Arrived onsite for washer that is at time not completely submerging the sheets in water. Upon arrival I put unit diagnostics and found no code, ran a cycle and found unit running as designed. Through conversation with customer She mentioned that a message saying check to which sometimes come when she trying to wash. Upon further inspection I found that all connections where good. I check the drain hose installation and found that it was put too far down the Stand pipe.Which could cause a restriction in water flow out of the drain holes her by allowing water to back up into the stand pipe then when the drain pump stops pumping the water left in the stand pipe drain out causing a Siphon affect on the drain hose that when freshwater enters the unit it gets sucked out causing a long fill condition. I adjusted the hose tested unit found unit operating as designed no leaks at this time."

"Arrived on site for no ice. Ran diagnostics icemaker failed harvest 6f error code,replaced icemaker ran fill tube heater ran harvest test passed ran fill test passed."

"Arrived on site for low ice production and loud noise while dispensing water. Loud noise from unit while dispensing water,removed filter tested good flow no noise,installed new filter good pressure no noise. Found weak ice production in bin,ran icemaker harvest passed,ran fill test passed. Changed temperature setting to manufacture recommended setting."

"Arrived on site. Replaced defective freezer door,checked door operation and dispenser working as designed,checked door seal good."

"Arrived onsite for range not powering on after first us. Customer used cooktop without error but when using bake function it failed. Upon inspection found breaker was tripped. Reset breaker and unit powered on. Ran diagnostics and had no error codes. Ran components test and had no issues. Ran lower bake cycle and heated with no issues. Ran upper bake function and unit did power down. Reset breaker again and upper heated with no issues. Alternated between upper and lower oven and had no issues. Called tech line for assistance. Ran both upper and lower at the same time and monitored amp draw, non excessive and no issues. Tech line suggested Weak breaker. SR#7734672475. Customer will monitor and notify builder if necessary."

"Arrived onsite for microwave fan turning on by itself. Upon arrival inspected unit. Found that when customer is cooking, the microwave fan kicks on. Notified customer that this will happen and is intended to cool the unit if cooktop temperature is high. Do not unplug the microwave or risk burning out components. Once temperatures cool, the microwave fan will turn off on its own. Notified customer that installation does look a little low. He will discuss with installers. Unit is functioning properly. Job complete"

"Arrived on site to replace previously diagnosed compressor, properly evacuated all refrigerant replace compressor, filter dryer, access valve, pumped System with nitrogen system held good pressures, vacuum down unit, unit, held good vacuum, charged with 47g of refrigerant, advised customer to wait 24 hours before loading with produce to ensure Ss is working properly, no leaks detected job complete"

Arrived on site for fridge not making ice . Found IM hung up. Used rest button . Unit harvested and filled . No water leaks detected at time of service. Job complete

Arrived on site for icemaker not working. I inspected the unit and work area. I found the switch on the ice maker off and the water valve turned off. I turned both back on and tested the ice maker. It is now working as designed. Job complete.

Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected unit. Found ice maker is harvesting and called for water. Found water supply good. Valve is also functioning properly. Found frozen fill tube. Cleared tube and tested. Unit is now functioning properly. No leaks present at this time. Job complete

Arrived onsite for LEAK FROM DISPENER. Upon arrival. Found a small drip coming from water dispenser. Disconnected dispenser and water drips continuously froze water line with no call for water. Need to replace dual valve. Replaced dual valve and test unit. Unit is now operas designed. No leaks present at this time. Job complete

"Unit 2705 arrived on site. Replaced main control,harness and defrost thermistor"

"Arrived on site and inspected washer and customer has a video of a High-pitched noise while water is filling. ran all functions in manual diagnostic and everything checks good and water pressure is good. Could not duplicate customers experience during service call. Discussed correct loading procedure and urgent usage. Inspected gearcase assembly and did not see any issues, job complete"

Arrived on site to install previously diagnosed parts. On arrival there was ice in the bin and a sheet of ice on the evap plate. I found all of the ice extremely thin. I installed the new pump and harness. I then let the unit harvest on its own and found it making a normal sheet of ice. The unit is working as designed at the time of service. I removed the sheet of ice and showed the customer that it was at a good thickness. Call complete.

"Arrived to inspect code. I found the code was for the upper oven cooling fan and when tested, the fan would just twitch without fully engaging. ordrng 1 WB26X24020 (Upper Cooling Fan)"

Arrived onsite for refrigerator water dispenser dripping and mold growth. Upon arrival inspected unit. Found dripping caused by water tube cracked. Water squirting into corner of dispenser housing. Sitting water causing mold growth. Need to replace tube to address leaking and prevent water damage to electronics. Customer wants dispenser parts replaced as well. Ordering dispenser tube and returning its ice door. ordrng 1 WPW10386778 (Water dispenser tube)

"Arrived on site and inspected range and found bake element is not heating during peak cycle. Remove rear panels and found bake element has failed, power cord and connection to terminal block is failing/burnt out. Range was left unplugged because of failing power cord connections. ordrng 1 WPW10245259 (Terminal block) and 1 8171394RC (Power cord)"

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. When the recirculating pump was to come on, it failed. I continued with testing and found the compressor would turn on for approximately 20 seconds and then shut off and there would be no frost pattern on the evaporator. When the heat valve would come on, there was no hissing noise thats made by the valve. ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W10843121 (Non-uv drier) and 1 Tj90sf8404 (Access valve) and 1 CNOTE (3HR JOB) and 1 212643 (Permagum)"

"Arrived on site for downdraft range, inspected unit and work area. CX complaint is that unit will not heat over 135 in bake and the downdraft will not turn on. No gas leaks present at time of service.; ordrng 1 W11596211 (Ignitor) and 1 WP8507P236 (Control)"

"Arrived on site for fridge not cooling. I inspected the unit and work area. I verified the model and serial number. I found the freezer evaporator frozen over. I tested the thermistor, and defrost element from the control. I found the defrost element open. I gained access to the Evaporator and found the defrost element testing in range, the thermal fuse on the harness is open; ordrng 1 W11546681 (Evaporator harness)"

Aluminum lines on evap require lokrings. Spoke with JC. Office to reschedule after fittings are researched.; ordrng 1 Aluminumheatex (Aluminum heat ex) and 1 Lokringkit (Lokring kit)

Arrived on site. Found defective inlet water line tube to valve ordering new tube; ordrng 1 W11257368 (Tube water connection)

"Job will need to be rescheduled, part that was ordered is incorrect, pre cooler is needed, ordering additional part, office to reschedule ; ordrng 1 W10727428 (Pre cooler tube)"

"Arrived on site to test unit for over filling on deep water wash, tested unit found no stored error codes, ran diagnostics cycle found that tub gets off balance at low speed, inspected gears case and found oil all over the rotor, need to replace the gear case, slider, rotor and suspension, ordering control as precautionary, office to reschedule ; ordrng 1 W11478526 (Control) and 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

Arrived on site for dishwasher having error code f7e2 variable motor fault. I tested resistance to the motor from the control and found resistance in range. I found the unit only sending 40 vac to the motor when called for. I found the control receiving 120vac. I am ordering the control to complete the repair. The office will reschedule when we have eta on the parts. ; ordrng 1 W11505996 (Control) and 1 W11460946 (Sump and motor)

"Arrived on site. Diagnosed unit will need the correct icemaker kit for R600a unit,ordering correct kit ; ordrng 1 W11517113 (Icemaker kit)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found water damage done to the ice machine in the rear of the machine due to the drain on the backside of the icemaker. See photos. Replaced the compressor, dryer, evaporator, and coupler and ran the unit under a vacuum. Found the unit holding pressure for 30 minutes. Charged the unit and found the unit cooling and operating as designed. Ran an icemaking cycle and found the unit developing and harvesting ice. Unit is not working as designed. Call complete."

"Arrived on site and inspected refrigerator and found lower icemaker fill tube is frozen at the end, took pictures. Spoke with techline they recommended replacing Water fill tube. Triple valve should also be replaced and pressure regulator added to incoming water line 7734671745; ordrng 1 W11579561 (Water valve) and 1 W11496599 (Fill tube) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Pex waterline)"

Arrived on site for built in microwave randomly opening door at different times during heating cycles. Upon arrival confirmed issue but found no structural failures or installation issues. Found door aligning with unit perfectly. Found unit would randomly open up at different times rang8ng between 2 seconds and other times after a few minutes of heat cycle had passed. Found ui failure leading to issue. Will need office to reschedule once availability of parts is known.; ordrng 1 W11199895 (Ui harness) and 1 W11486769 (Ui control)

"Arrived on site for refrigerator not cooling, tested temps in FC 14?, RC 55?. Tested the evaporator fans and they are operating as designed. Took pressures and found the system a bit low. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC Evap) and 1 W11492867 (RC EVAP) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer)"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the external drain pump and water level sensor. When removing the sensor, I found the pump harness molex for the sensor badly corroded and the L1 pin missing. I advised the customer of my finding and am ordering the pump harness and CNOTE-LSO PER CUSTOMER REQUEST. I tested the unit to make sure there are no leaks at the external drain pump it is operating as designed. No water leaks observed during service and unit left turned off for safety. Customer requested that I leave the reservoir and pump bracket out the unit so they could clean the parts before I return. All screws placed in a baggie and labeled (photo). ; ordrng 1 WP2310092 (Pump harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to install previously diagnosed and ordered parts. Due to,the motor failure and dryer repair kit wear/tear, I removed and replaced belt, tension pulley and motor. When I tested the unit, it continued to make the grunting/grand in gnosis wet the beginning of the cycle and then it would stop just as the old motor was doing. I disassembled the unit and retested and the sound is coming from the motor. I tested voltage and it was showing 121V before and after starting the unit. I removed the blower wheel and retested and the noise continues to come from the motor. I advised the customer of the issue and Im ordering two (2) motors and office to schedule return service. Will collect remaining balance upon return.; ordrng 2 5304529782 (Motor)s and 1 CNOTE (LSO)"

"Arrived on site for IM, inspected unit and work area. CX complaint is that unit is making a loud grinding noise when dispensing ice. Inspected unit and found coupling to ice maker sheared. Office to order parts and reschedule. No water leaks present at time of service. Follow up required. ; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (Coupling) and 1 W11573761 (Chute)"

"Arrived onsite for a rang that has a oven light that wont turn off. Upon inspection I found good voltage at the wall polarity was good. I found no damage to the harness as far as I could see. I gained access to that latch mechanism and operated the door to check if it was actuating the latch switch and found that it was, the door latch switch would klick but nothing would happen. I suspect that the switch maybe faulty. I am ordering 1x latch assembly along this the control as the light really may be stuck in the closed position, and the ui for possible button issue. Office to reschedule.; ordrng 1 W11029221 (LATCH-DOOR) and 1 W11100275 (Main control) and 1 W11492283 (Ui)"

"Arrived on site for dryer making a grinding noise on start up, I spoke to the customer and also found out the console sometimes goes unresponsive and it has to be power cycled to shut off. i verified the model and serial number. I corrected the model number. I spun the basket and found no noise coming from the guide wheels or he pulley. I started the dryer and could hear the clutch In the start grind during initial start up and then stop. I gained access to diagnostics and found fault code f2e1 stuck key error code. I am ordering the motor blower wheel, housing, and console to complete the repair. The office will reschedule when we have eta on the parts. Job complete ; ordrng 1 W11413566 (Console) and 1 W11549461 (Motor) and 1 W11481730 (Bracket) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 4 WP489463 (Screws)s"

Arrived onsite to inspect refrigerator not making ice properly. I found the ice bin full and the unit dispensing ice correctly. The customer stated it makes ice fine but there is ice developing around the bottom of the ice bin. Temp tested FC 2? idle. I found and cleared ice buildup on the bottom of the ice bin. Tested ice box fan and I got great air flow. I tested ice box thermistor and it passed. I checked the resistance at the control of the icebox thermistor vs the temp and it was good.. I found the dispenser ice door sealing properly. I found the inner ice door with gaps around it causing warm air leaks and the issue the customer is having. Ordering W11171728 ice door. Office to RS.; ordrng 1 W11171728 (Ice door.)

"Arrived on site and Found hot light is flickering, replaced main hardness diagnosed by previous technician Previous technician replaced infinite switches. After replacement Hot light is dim but still on. Send video to KB/service management will need to bring back elements. ; ordrng 1 WP8273993 (Element) and 1 WPW10275049 (Element) and 2 W11171119 (Element)s"

Arrived onsite and found motor pulley sheered off causing unit to not tumble. Ordering motor and blower and returning with belt and pulley to complete repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

Arrived on site for dryer shutting off before time . Found float on drain sensor stuck . Ordering sensor and drain pump. ordrng 1 W11177749 (Drain pump) and 1 W10298258 (Moisture sensor)

"Arrived on site to inspect dishwasher damage. Upon further inspection, I found the lower right corner of the outer door panel damaged/dented (photo). Tested the unit in diagnostics and it is operating as designed. I am ordering the panel and office to schedule return service. No water leaks observed during service.; ordrng 1 W11174872 (Outer door panel)"

Arrived on site for dryer intermittently shutting off at the 50 minute point when customers set unit to an hour and 10 minutes cycle in time dry only. Upon arrival confirm customer complaint but found no errors in diagnostics indicating an issue ran dryer for over 45 minutes but found no signs of shut down or failure. Found no signs of overheating or voltage issues. Call Tech line and spoke with Rich Sr#7734667868. Documented findings and the intermittent issues that the customer was describing and at this time Rich indicated that unit has a possible UI failure that is not allowing the proper cycle regulation or UI input. Rich instructed that we replace the UI control board in order to resolve issue. Office to reschedule once availability of part is known.; ordrng 1 W11164011 (Ui fascia)