We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Leander, TX 78641
Kayman
Job Details: 10/27/2021
Arrived onsite for refrigerator not cooling in either section. Upon arrival I found RC=37 FC=17 with not man food items due to the customer losing all food. I accessed the evaporator and found it in defrost with the heater red hot and the evaporator completely thawed. I found the thermistor too far down on the evaporator. I accessed the control box and verified resistance of both thermistors. I replaced and corrected the location of the evap thermistor and replaced control box due to a communication issue between the 2 components. I powered on the unit and observed frost pattern. The evaporator frosted as designed and the unit is operating as designed at this time. I advised the customer to give it 24 hours before restocking but also monitor closely over the next few days. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/27/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced ui and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2021
"Arrived on site to inspect unit for leaks under the freezer, upon inspection found the unit full of ice due to a bad drain tube, cleared drain tube and tested with water. All water drained. Complete"
We serviced a
GE MICROWAVE
Model PVM1970SR1SS
Near Georgetown, TX 78633
Lou
Job Details: 10/27/2021
"Arrived on site to inspect microwave control panel not responding. Upon further inspection, I tested the unit and none of the keys would respond. I removed the control panel and cleaned the ribbon and retested and was able to get a few of the keys to respond. I removed and replaced the comtrol panel and retested and unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bastrop, TX 78602
Matthew
Job Details: 10/27/2021
"Arrived onsite for washer not agitating. Upon put unit in diagnostics and found stored error code F7E6 motor fault. Ran auto test and confirmed no agitation. Inspected underneath unit and found faulty actuator. Per Whirlpool recommendations, actuator must be replaced with current version. Adjusted actuator for customer to use while waiting for part. Part was RWO. Will return with part. Office to reschedule.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Florence, TX 76527
Jonathan S
Job Details: 10/27/2021
Arrived on site for washer not draining and door dropping down when opening. Inspected unit and work area. Gained access to door latch and released manual. Removed clothes from unit and performed diagnostics mode. Found drain pump activating but not draining. Measured incoming voltage to motor and found 120 volts. Found failed drain pump. Removed door and disassembled. Found door hinge pivots broken from hinge. Will need to replace pump assembly and hinge. ; ordrng 1 WPW10208415 (door hinge)
We serviced a
MAYTAG DRYER
Model MED5870TW0
Near Killeen, TX 76542
Tyler
Job Details: 10/27/2021
"Arrived on site for dryer turning on but not heating. Upon arrival confirmed complaint and also confirmed 240v power supply. After further inspection I found cause of issue was element grounding put them leading to high limit cutoff breaking. Replaced both parts then reassembled and tested unit. Found dryer temps fluctuating within safe ranges, not over heating, and cyclings as designed. I formed customer of findings. Call complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Leander, TX 78641
Justin
Job Details: 10/27/2021
"Arrived on site for an ice machine that was not powering on. Upon arrival the unit was unplugged. I plugged the unit in and it immediately turned on. I put the unit in diagnostics mode and found all loads running as designed. I checked voltage at the wall and found it good. I gained access to the external pump and found it in good shape. Upon further inspection I found significant corrosion on the low side line from the compressor, and a small leak/corrosion at the chassis where the drain line is attached. I informed the customer of my findings. Due to the customer having hard water and the symptoms he experienced
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78626
Tommy
Job Details: 10/27/2021
"Arrived onsite for microwave sparking.
We serviced a
JENN-AIR VENTHOOD
Model JXT8136ADS
Near Austin, TX 78703
Jacob
Job Details: 10/27/2021
"Arrived onsite for vent hood not working. Looked at the unit and saw that the connector had some grease inside the connector, cleaned away some of that grease and plugged the unit back in and control started working again, also had me replace a light bulb the customer had.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS245LX0
Near West Lake Hills, TX 78746
Taylor M
Job Details: 10/27/2021
"Arrived on site to diagnose dishwasher with constant beeping alarm at the end of the cycle, upon accessing the unit I found no power to the unit, i plugged In the unit and accessed service diagnostics, I found no fault codes. I put the unit into a diagnostics cycle and found that the unit is operating properly as designed, found no issue persists. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/27/2021
Arrived onsite for not washing dishes and found float switch lodged up and out of place causing no fill. Corrected issue and advised customer on repair. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW01
Near Austin, TX 78759
David Z
Job Details: 10/27/2021
"Arrived on site to follow up on refrigerator with cooling loss in the RC. Tested evap fan for RC, customer advised me the fan never comes on its own. If we test the fan in diag, it does run when triggered. Called tech line and spoke with 2 different reps. First rep recommended checking all wiring for corrosion. Found no corrosion or issues with the wiring at the control or the fan. When testing wiring at the control and moving wires around, fan came on. When I tapped on the cabinet around the wiring harness the fan would cut off. Was able to wiggle wire and tap cabinet and got fan to activate again, but tapping killed it again. Was not able to reactivate fan. Followed up with tech line and advised on damaged signal wire in cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Marcos, TX 78666
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for not cooling and frost buildup, tested unit found heater element disconnected on evaporator, secured connection, tested unit, heater now engaging, defrost evap with steamer, evap fins on bottom right corner look like someone has pried before, put unit in basic defrost, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB0
Near Manor, TX 78653
Matthew
Job Details: 10/27/2021
"Arrived onsite for dishwasher not draining properly and having a potential leak. Upon arrival tested unit and found faulty drain motor. Replaced motor and tested. Drain pump is working properly. Ran test to check for potential leaks. No leaks present at this time. Notified customer that dishes need to be loaded properly as to not block spray arms from spinning, could potentially cause overflow in one area. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS1
Near Austin, TX 78731
Taylor M
Job Details: 10/27/2021
"Arrived on site to replace previously diagnosed ice maker, upon arrival I gained access and removed the ice maker, I replaced it and jumped t and h to verify the switch has proper power and the ice maker has proper power to run the harvest cycle, the harvest cycle completed and the fill valve filled the ice maker, unit is operating properly as designed.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW1
Near Leander, TX 78641
Cliff
Job Details: 10/27/2021
Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found calibration is correct and no changes were needed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Cliff
Job Details: 10/27/2021
Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found calibration is correct and no changes were needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, TX 78717
David S
Job Details: 10/27/2021
Arrived on site to install previous diagnose part. I gained access to the rc evaporator and replaced it with new. The unit is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near San Marcos, TX 78666
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker stuck in mid cycle replaced ice maker, ran service test 120, ice maker passed, ice maker valve filling as designed, customer stated erratic water dispensing issues, found found top left hinge cover with sensor broken
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Lou
Job Details: 10/27/2021
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the FC LED module flickering and all of the LED modules flickering in the RC section except for the front module on the ice maker housing as it was burnt out. I removed and replaced the module and tested the lights. All lights are operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, TX 78745
Kevin
Job Details: 10/27/2021
"Arrived on site to install previously inspected parts. Installed new Gearcase, cam, belt, washplate, motor, and cam kit. Tested unit, unit tested good. No leaks detected, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Matthew
Job Details: 10/27/2021
"Arrived onsite for clothes still wet after wash cycle. Upon arrival tested unit and found unit not agitating. Inspected underneath unit and found faulty actuator. Per Whirlpool recommendations, must replace actuator with current part. Ordering actuator. Office to reschedule. ; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elgin, TX 78621
Matthew
Job Details: 10/27/2021
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Found frost buildup on ice tray arm not allowing harvest cycle to complete . Removed buildup. Ran harvest test and passed. Ran filling test and passed. Unit is now functioning properly. Recommended customer leave temperature settings at recommended to avoid frost buildup. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cedar Park, TX 78613
David S
Job Details: 10/27/2021
"Arrived on site for range leaking. I inspected the unit and work area. I found the unit not hooked up to the gas line. I hooked the unit up to the gas line using plumbers puddy. I used uv leak detector on the regulator, and watched for any leaks. I found no leaks at the range. I tested the unit and found it working as designed. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS0
Near Cedar Park, TX 78613
Tommy
Job Details: 10/27/2021
Arrived onsite for panel not operating as designed. Upon arrival found unit panel damaged and not operating on serval buttons. Replaced board and tested unit is now operating as designed. Job Completed.
We serviced a
KENMORE REFRIGERATOR
Model 106.5110211
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/27/2021
"Arrived on site for refrigerator having ice in bottom of freezer and to replace water filter. Inspected unit and work area. Found drain line clogged and pet fur buildup in compressor and condenser area. Gained access to drain line and removed to clean. Removed fur with shop vac. Removed old water filter and installed new. Flushed water through dispenser. Tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Round Rock, TX 78681
Wesley
Job Details: 10/27/2021
Arrived onsite and used O ring to raise the freezer door alignment so it didnt have friction against the freezer liner causing back pressure to open the door and keep the door open. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78703
Jacob
Job Details: 10/27/2021
Arrived onsite for unit leaking. Looked at the unit and customer said that unit was leaking from the top of the back of the unit. Need to order a new tub assembly for the unit. Office to reschedule.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Leander, TX 78641
Justin
Job Details: 10/27/2021
"Arrived on site for a dishwasher that was not heating. Upon arrival the customer stated that the soap sometimes would not dispense or dissolve, and the unit would intermittently make a loud noise. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter lost position, F6E4 for float switch open, F6E3 for over suds, and F6E1 for low or no water. I cleared the error codes. I then ran a diagnostics cycle while monitoring amp draw. I found the unit ran as designed and the heater drew the proper amperage. At the end of the cycle the unit threw the F9E1 error code. However, upon further inspection I found significant rust on the element. Due to the error code and rust I will order and replace both sump/motor and the element. I found the customer using pods with a water softener. I informed the customer per user care guide on proper soap usage when you have a water softener. I found this is most likely the cause of the F6 error codes. Office to reschedule. ; ordrng 1 W11178672 (Sump and Motor) and 1 W10703867 (Heater)"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HC
Near Austin, TX 78757
David Z
Job Details: 10/27/2021
"Arrived on site to diagnose dryer making a rattling / Loud noise when late in its dry cycle. Customer showed me video of noise, and you can hear metal making an awful rattling noise. Disassembled unit and insulated contact points with sound pads, and wrapped exhaust pipe with foil tape where it goes through the rear panel due to no ring being present. Ran unit and found no abnormal sound present. Advised customer to follow up with us if noise comes back and they adjusted the vent hose. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRO36FTX00
Near Austin, TX 78726
David Z
Job Details: 10/27/2021
"Arrived on site to follow up on refrigerator that was not cooling. Control was recently replaced to bring the unit back online. Found compressor running and hot, and no cooling happening. Sealed system appears to have a leak. install new dryer and access valve to isolate leak on unit, and will likely need full rebuild with remaining available parts.Installed a new dye drier and access valve from truck stock. Unit had 8 psi pressure when system was tapped. Charged unit to 5.5oz R134a. Verified good vacuum was present snd unit is now cooling. Customer advised to follow up if unit loses cooling and we can trace leak. Call complete"
We serviced a
GE MICROWAVE
Model PEB7227SL1SS
Near Liberty Hill, TX 78642
Kayman
Job Details: 10/27/2021
Arrived onsite for microwave with door stuck and TT motor running on its own. Upon inspection I found the latch board was broken and would not engage the switches correctly. I checked all switches and they all checked good. to replace the latch board. I replaced the part and tested the unit. The unit is working as designed at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Wesley
Job Details: 10/27/2021
Arrived onsite and found unit would not fill with water. Tested and found valve failing to open. Replaced valve. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Georgetown, TX 78628
Lou
Job Details: 10/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap defrost thermistor failure, ice bin being broken, UI missing digits, ice maker housing icing up, and the RC evap drip pan being warped, I removed and replaced the ice bin, the RC evap fan harness and secured the defrost thermistor to the suction line with foil tape and ziptie, replaced the UI, secured the RC evap to the back wall with clips and a ziptie, added shims to the evap,drip,pan to level it out, added permagum to the ice maker housing to seal off the gaskets at the back and on the top of the housing. Pulled the unit out and sealed the drain tube at the back of the unit with silicone and cycled power to the unit to reset controls. Tested the unit and the evaporators have good frost patterns. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Marcos, TX 78666
Noah D
Job Details: 10/27/2021
Arrived on site to inspect unit for not starting. Upon inspection found the unit was not being supplied water and causing issues. Opened water valves and tested. All functions returned. Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
David S
Job Details: 10/27/2021
Arrived on site for dishwasher not cleaning. I inspected the unit and work area. I put the unit through a diagnostics cycle. I found the wash motor not activating. I replaced the sump and motor assembly. I retested the unit and it is working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS01
Near Cedar Park, TX 78613
David S
Job Details: 10/27/2021
Arrived on site for microwave light not working. I inspected the unit and work area. I gained access to the bulb. I tested the transformer and found it in good condition. I tested voltage to the bulb while to door is open and found it receiving good voltage. I tested the bulb and found it open. Cust agreed I installed the bulb and reassembled the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78681
Wesley
Job Details: 10/27/2021
Arrived onsite and found unit operating with failed adjuster wheels. Repaired by installing new adjuster kit. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Justin
Job Details: 10/27/2021
Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that they had some ice build up on he door again. Upon further inspection I found the bottom of the RC covered in a layer of ice. I cleared the ice and then gained access to the drain. I cleared the drain with my steamer and assured the tube was clear. I removed the drain tube in the back and checked it for obstructions. I cleared any obstruction and ran water through it. I sealed the tube back in place with sealer. I then installed the new nameplate. Call complete.
We serviced a
LG DRYER
Model DLEY1201V
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/27/2021
"Arrived on site for dryer not starting cycle. Inspected unit and work area. Tested operation and verified failure. Measured incoming voltage and found correct. Disassembled unit and measured resistance on fuses and element. Found blower housing fuse opened/ failed.Removed failed fuse and installed new. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS4
Near Round Rock, TX 78681
Wesley
Job Details: 10/27/2021
Arrived onsite and found unit operating with clog in the hose. Cleared clog and advised customer to maintain by letting vinegar sit in drain hose between uses.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL
Near Leander, TX 78641
Justin
Job Details: 10/27/2021
Arrived on site to install previously diagnosed parts. I installed the new burner head and then tested the unit. The burner was now lighting up right away. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Leander, TX 78641
Kayman
Job Details: 10/27/2021
Arrived onsite for refrigerator not cooling after install. I found the unit unplugged. I plugged it in and exposed the evaporator. I heard the compressor turn on so I waited with my hand on the evap. After about 10 mins I did not feel any cold on the evaporator with the compressor running indicating a failed sealed system. I spoke to CS and he advised on parts order. Requesting SS tech and 2 to 3 hour timeframe for repair. I advised the customer on having the unit accessible when the SS tech arrives next visit. Office to R/S.; ordrng 1 LOCKRING (LOCK RING) and 1 R600KIT (R600KIT) and 1 W11370574 (Compressor) and 1 W11490399 (Dryer) and 1 W11368877 (Evaporator) and 1 W11506635 (Access valve) and 1 W11506623 (Dryer inlet) and 1 W11504448 (Dryer outlet) and 2 W11504419 (Comp suc NR-AL-00)s and 1 W11504420 (Comp suc NR-MS-00) and 1 W11504418 (Cond process stub) and 1 W11504449 (Capillary) and 2 W11225184 (Alluminum suction line)s
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Austin, TX 78703
Jacob
Job Details: 10/27/2021
Arrived onsite to replace part ordered by previous tech. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78734
Luis
Job Details: 10/27/2021
"Arrived on site for icicles for,I got in freezer section. Found freezer door not sealing correctly,added washer to hinge,added sealer to liner gaps. Reinstalled door checked door seal good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78628
Tommy
Job Details: 10/27/2021
Arrived onsite for dishwasher long run times. Upon arrival spoke with customer on unit run times and design unit is operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 10/27/2021
Arrived onsite for food spoiling and found fridge door misshapen and not sealing well. Temperatures are holding as designed. Temporarily corrected issue with the door and heat treated seal. Ordering door to complete repair. ; ordrng 1 LW10638684 (Stainless door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Matthew
Job Details: 10/27/2021
Arrived onsite for dishwasher with possible water leak. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and found no signs of leaking. Customer complained that floor on opposite side of island was lifted and tearing. Took pics in SD. No signs of leaking from dishwasher. Customer also mentioned unit had failed stopper and retainer. Will order Stopper and retainer. Office to reschedule. ; ordrng 2 WPW10082861 (stop)s and 2 WPW10503548 (retainer)s
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Georgetown, TX 78626
Tommy
Job Details: 10/27/2021
Arrived onsite for washer not operating correctly. Upon arrival found unit latch was not operating correctly. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW0
Near Cedar Park, TX 78613
Kayman
Job Details: 10/27/2021
Arrived onsite for dryer with continued issues. Upon inspection I found the element shorted to ground. I replaced the element and the unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Lakeway, TX 78734
Robert
Job Details: 10/27/2021
Arrived on call for complaint of leaks. Found the valve source of leaks. Replace valve and test. No additional leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VEM8
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/27/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door switch and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Tali W
Job Details: 10/27/2021
"On site for fridge not making ice. Customer stated that its the ice maker in the freezer compartment. Confirmed complaint. FC IM wouldnt harvest when jumping T to H with the door switch closed. Found black wire (with fusible link) from IM that goes to a connector near the back of the IM wasnt properly seated. Pushed in connector, jumped IM, IM completed harvest and fill. Found the connector loose and not locking in properly. Ordering IM harness for return. This issue is not related to previous repair on unit. Previous repair was for the ice maker in the door and has no direct correlation to the problem at hand. Office to reschedule. ; ordrng 1 W10886931 (FC ice maker)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Driftwood, TX 78619
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for F0E7 error code, tested unit, found all components working as designed, per service pointer W11564098, advised customer to download app for software update and run cleaning cycle every 30 washes per owners manual, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Belton, TX 76513
Tali W
Job Details: 10/27/2021
"On site for washer displaying F5E1 lid lock fault. Customer stated the washer would intermittently display fault. They would unplug it, plug it back in, and were able to run a cycle. In diagnostics, no error codes found. Likely due to customer unplugging unit and that resets control. Tested lid lock functioning in diagnostics and lock was functioning. Tested J18-3 & J6-7, no voltage (in spec). Found control intermittently not detecting state of lid switch. Office to reschedule. ; ordrng 1 W11182871 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near New Braunfels, TX 78132
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for upper rack broken adjusters, tested unit found broken wheels on rack, replaced adjusters tested unit , unit working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB00
Near Austin, TX 78737
Kevin
Job Details: 10/27/2021
"Arrived on site and inspected uni for discolored flames. Found burner caps not sitting correctly. Adjusted burner caps and tested unit. All burners working properly now. Also, as per customer request, adjusted flame lower on front burners. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Georgetown, TX 78628
Lou
Job Details: 10/27/2021
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested the motor and found the motor coming on but not pumping the water through the spray arms. I found oil leaking from underneath the unit at the pump assembly. Also found a large amount of debris in the drain area and inside the middle area where the water is pumped to the spray arms. Ohmed motor and found it out of range.I removed and replaced the motor/pump assembly and tested. The unit is operating as designed. At the end of testing, I found the spray arms badly damaged/melted. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near The Hills, TX 78738
Robert
Job Details: 10/27/2021
Arrived on call for complaint of noise. Found the gearcase leaks oil. Replace gearcase and cam. After replacing ran calibration and test cycle.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Buda, TX 78610
Kevin
Job Details: 10/27/2021
"Arrived on site to install previously inspected parts. Installed new console and control board and tested unit. While testing unit, same issue happens again. Installed new blower and motor. Tested unit and is running properly now. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78734
Robert
Job Details: 10/27/2021
Arrived on call for complaint of warm temperature in refrigerator compartment . Found the refrigerator frozen in evaporator area. Ordered fan scroll and customer will defrost. Will need to remove refrigerator door for access. ; ordrng 1 W11098695 (Fan scroll)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78741
Kevin
Job Details: 10/27/2021
"Arrived on site and found customer was experiencing the microwave was running for 2 seconds and then stopping. Microwave now working properly. It is now working properly, job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for washer not washing properly, tested unit found cold inlet valve clogged and the unit did not have a hot water available to unit, replaced valve and advised customer that unit need hot water to operate properly, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Al
Job Details: 10/27/2021
"Arrived back on site to install previously ordered parts. After consulting with SW and checking the wash plate and just seeing the gearcase rotate with engaging the basket. I replaced the clutch and slider and it did the same thing. Basket wouldnt engage. I removed the inner tub and discovered the splines on the inner tub that engage the gearcase were non existent. Advised SW and sent photos. Im ordering the inner tub, gearcase, rotor, stator and will return with the previously ordered parts to complete the repair. Needs more work. ; ordrng 1 W11423759 (GEARCASE) and 1 W11178227 (Inner BASKET) and 1 W10915701 (ROTOR) and 1 W10915700 (STATOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, TX 76548
Tyler
Job Details: 10/27/2021
Arrived on site for refrigerator leaking water. Upon arrival customer stated unit not leaking from filter or dispenser any longer but was still over filling water into ice bucket. Upon further inspection I found fill line not clogged but there was an obstruction in the fill cup of icemaker causing water to freeze and over fill past side of ice maker into bucket. Cleared obstruction and reassembled and tested unit. Found ice maker filling as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76549
Al
Job Details: 10/27/2021
Arrived back on site to install previously ordered control panel due to light underneath the unit staying on. R&R the control and unit tested properly without any issues. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Copperas Cove, TX 76522
Al
Job Details: 10/27/2021
"Arrived on site to inspect side by side refrigerator cooling issues. Unit was Refrigerator not cooling 72 degrees in both compartments? The at the compressor Amp clamp reading 5.7Ohm compressor readings 7.8/ 5.5/ 12.4Both evaporator fan and condenser fans running Coordinated with SW advised this was definitely a sealed system issue. Ordering the compressor and other system parts needed to complete the repair. Sealed system technician, 2 hours and authorization ; ordrng 1 W10139462 (COMPRESSOR) and 1 W10143759 (DRIER W/VALVE) and 1 Authorization (Sealed system technician 2 Hours)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cedar Park, TX 78613
David S
Job Details: 10/27/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I tested the drain pump and found it working. I checked the disposal and found it clear..I installed new drain hoses. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DCS
Near Round Rock, TX 78664
Wesley
Job Details: 10/27/2021
Arrived onsite for rattle and replaced blower wheel to eliminate noise. Found old blower wheel cracked and warped. Advised customer on repair. All checks good.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2-02
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/27/2021
"Arrived on site for dryer not heating. Inspected unit and work area. Measured incoming voltage and found 240 volts. Disassembled unit and measured resistance fuses and element. Found heating element opened/ failed. Tested moving components and found right back guide wheel failed. Removed failed wheel and element, installed new. Assembled unit and tested operation. All tested good.
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2021
Arrived on site to inspect unit for not starting due to a drain pump sound and strike being locked. Upon inspection found the unit locked and the drain tube way too far inside drain. The drain tube caused a short in pressure switch causing the issue. Ordering control board. Office to reschedule ; ordrng 1 W11419171 (CONTROL)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW0
Near Georgetown, TX 78628
Lou
Job Details: 10/27/2021
"Arrived on site to inspect dryer no operation. Upon further inspection, I attempted to test the unit, but after pressing the start button, I only heard the control relay clicking and nothing happened. I disassembled the unit and tested the fuse, thermostat, cutoffs, motor, and belt switch and found the unit not getting voltage at the control. Each time I tested at the P1-2 to P1-4, I got zero voltage. I found a large amount of lint inside the unit that will need to be cleaned. I reassembled the unit and left it unplugged for safety. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Whitney, TX 76692
Jonathan M
Job Details: 10/27/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced adjusters and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HW03
Near Hillsboro, TX 76645
Jonathan M
Job Details: 10/27/2021
"Arrived on site for a microwave oven combo that is not heating. Inspected unit and work area. The customer advised that it was the microwave that was not working and that the oven was working just fine. Ran the unit to diagnostics and found an F1 E6 (microwave generation error) error code. Tested the microwave and found that code pop up every single time the unit was ran for more than 20 seconds. Due to no parts for the microwave being sent with me, ordering all potential parts needed for repair. Please schedule service for two hours due to potential extent of repair and drive time.; ordrng 1 W10389447 (thrmst-fix) and 1 W11325603 (MICROWAVE CONTROL) and 1 W11325604 (INVERTER) and 1 W11346197 (MAGNETRON )"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Jacob
Job Details: 10/27/2021
"Arrived onsite for customers needing more explanation on how the unit works and showing them on how to calibrate the unit to be hotter, and if the doors are not closed it will not activate the switch to start the process to heat. Answered customers questions to the unit. No issues at this time. Job complete"
We serviced a
IKEA DISHWASHER
Model IUD8010DS2
Near Austin, TX 78702
Jacob
Job Details: 10/27/2021
Arrived onsite for unit not finishing cycles. Cuspid that the unit does spray the water but sometimes wouldn?t finish it cycles at times. Changed out the control. Tested the unit.unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2021
Arrived on site to inspect unit for not starting due to a bad latch error code. Upon inspection found the strike missing. Ordering strike. . Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Copperas Cove, TX 76522
Al
Job Details: 10/27/2021
Arrived back on site to install previously ordered parts. R&R the reservoir and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for F01 error code, tested unit found MCU receiving voltage but not sending voltage to motor,replaced MCU, tested unit, all components engaging, element working good, unit working properly, tested ventilation with air flow tester, test came in as poor ventilation, advised customer to get ventilation cleared by professional.job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/27/2021
"Arrived on site to inspect unit for not starting, upon inspection found the units wiring was not connected. Reconnected wiring correctly and tested. All functions returned. Complete"
We serviced a
MAYTAG DRYER
Model MEDC200XW0
Near Georgetown, TX 78633
Lou
Job Details: 10/27/2021
"Arrived on site to inspect dryer not starting. Upon further inspection, I found the unit getting power. I found the unit door switch broken. Inspected the unit inside and it is clean. I removed and replaced the door switch and tested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78746
Taylor M
Job Details: 10/27/2021
"Arrived on site to diagnose washer with broken latch, upon arrival customer informed me that the unit is non operational and that the latch broke off, upon further inspection I found that the strike is broken and needs to be replaced for the unit to be functional, we have the strike on order and the office will contact the customer to reschedule when the part arrives. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76502
Tali W
Job Details: 10/27/2021
"On site for dishwasher still displaying F9E1. Called techline spoke to Anthony SR# 7732092912. In diagnostics, found F9E1 long drain. Techline recommended testing water level by seeing where the unit filled to, draining, and adding a gallon of water to bottom of tub to see if the level is at the same height. Also, to replace water inlet assembly that includes flow meter. Started normal cycle and let run 20 min to see if unit would stop cycle, it didnt. Replaced inlet assy, owi, hose that connects to sump and inlet, and drain hose. Also found slight remnants of knock out plug on disposal still attached. Removed remnants of knock out plug. Reassembled. Ran diag cycle. Checked for errors, none found. Started normal cycle, advised customer to let it run all the way through and to call us if the unit has any more issues. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Lago Vista, TX 78645
Justin
Job Details: 10/27/2021
"Arrived on site for a washing machine with water steadily dripping into the tub. Upon arrival the customer had the water to the unit shut off, and the drip had stopped. I turned the valve on and the unit immediately began dripping. Upon further inspection I found it coming from the water chute area. I put the unit into diagnostics mode and found no stored error codes. This indicates a faulty valve. I installed the new valve and then tested the unit. The unit is working as designed. I observed the unit for several minutes and no leak was detected.
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Austin, TX 78738
Robert
Job Details: 10/27/2021
Arrived on call for complaint of not starting cycle. Found the idler damaged and the motor will not run because of the belt switch. Will need idler to complete. ; ordrng 1 DC93-00634A (Idler)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Mustang Ridge, TX 78610
Robert
Job Details: 10/27/2021
Arrived on call for burners not lighting properly. Found the heads are defective will need all 5 heads and caps. Please send RJ back. ; ordrng 1 W10832694 (Caps) and 2 WP8286814 (Head)s and 2 WP8286815 (Head)s and 1 WP8286813 (Head)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Cedar Park, TX 78613
Tommy
Job Details: 10/27/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and proceeded to test unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/27/2021
Arrived on site for MULLION BROKE. Found mullion was not clipped into the top mounting tab. Removed mullion and resecured mullion to both top and bottom mounting tabs. Ran mullion tests and mullion is heating up on sensor mode. Kept in sensor mode because the customer hasnt seen condensation build up over the interior or mullion. Job completed.
We serviced a
GE REFRIGERATOR
Model PWE23KMKFES
Near Killeen, TX 76549
Tyler
Job Details: 10/27/2021
Arrived on site for refrigerator not allowing proper led functions in rc. Upon inspection confirmed issue and after further tests I found top right (ceiling) led in rc was failing to allow proper connections through circuit. Replaced part and found all led functions had returned. Call complete
We serviced a
GE WASHER
Model WCVH4800K2WW
Near Austin, TX 78703
Jacob
Job Details: 10/27/2021
"Arrived onsite for unit not draining the water. Tested the unit and water was not being drained. Upon further inspection, found that the drain motor was clogged. Removed clog. Tested the unit. Unit drained with no issues. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78750
David Z
Job Details: 10/27/2021
Arrived on site to diagnose dishwasher that was leaking when in use. Ran unit and found water dripping directly under diverter. Replaced sump and motor assembly to resolve. Ran unit and found no further leaking. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78731
David Z
Job Details: 10/27/2021
Arrived on site to diagnose refrigerator with stuck filter. Checked filter and found replacement wasnt seated and stuck. Was able to remove filter and walk customer through lining it up and reinstalling. Showed customer how to reset the reminder. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FTS18
Near Lakeway, TX 78738
Luis
Job Details: 10/27/2021
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wimberley, TX 78676
Andrew
Job Details: 10/27/2021
"Arrived on site to test unit for control acting erratic and water leak, customer stated clothes still remaining in water after cycle, filled water to minimum level but water kept on filling, replaced control board do to faulty pressure switch, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/27/2021
Arrived on site to install previously diagnosed part. Removed closer and installed new closer. The door still doesnt close as designed. Ordering a new left side door (W11377225) due to the upper cam thimble inside the door most likely being cracked. ; ordrng 1 W11377225 (Left side Door)
We serviced a
GE OVEN
Model JTP20WF1WW
Near Georgetown, TX 78628
Tommy
Job Details: 10/27/2021
"Arrived onsite for oven, upon arrival found unit was heating but needed to be calibrated. Calibrated unit. Job Completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Round Rock, TX 78681
Wesley
Job Details: 10/27/2021
Arrived onsite and found unit operating with failed compressor. Unit condenser coils were full from top to bottom with dander and hair. Cleared hair and tested and all operations working but cooling is only just cold enough to condensate the underside of the evap pan but no freezing. Explained that overheating from the condenser clog will have caused compressor seals to fail.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS4
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/27/2021
Arrived on site for Upper Rack Concerns - Dishwasher. Found rails had come off of the wheel and mount assembly. Service pointer directs a redesigned wheel and mount assembly with larger diameter wheels to prevent the rails from falling off. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Lago Vista, TX 78645
Justin
Job Details: 10/27/2021
"Arrived on site to install previously diagnosed parts. I installed the new switches and the dispensers still did not function. I gained access to the harness at the door hinge. I found voltage coming in when the door switch was in the closed position at the blue/black to white wires. However, I found no voltage going to either dispenser when pressing the pads. I then checked for the voltage from the switch at the dispenser area and found zero. I unplugged the molex at the door and ohmd out the blue/black wire from the hinge to at the dispenser and found it open. This indicates a bad harness through the door. Due to this the door with the harness running through it would need to be replaced. Call complete.; ordrng 1 L2214484S (Door)"