Service History 309

We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS00
Near Round Rock, TX 78664
Matthew
Job Details: 03/20/2021
"Arrived onsite for cooktop not working. Found that cooktop burners are working, the issue is the indicator light is not functioning. Inspected unit and found burned indicator light on main harness. would need to replace main harness.
We serviced a
UNKNOWN UNKNOWN
Model VAN NISSAN
Near Austin, TX 78750
Matthew
Job Details: 03/20/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78664
Matthew
Job Details: 03/20/2021
Arrived onsite for F2EE error code. Communication error between UI and control. Replaced control and tested unit. Unit remained unresponsive. Will need to order and replace panel. Office to reschedule ; ordrng 1 W11028004 (wire) and 1 W11367678 (CONSOLE ) and 1 W11368911 (HOUSING UI)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 03/20/2021
Arrived on site for washer needing previously diagnosed drain pump. Upon arrival I was able to clear remaining water and install new pump. I then reassemble and tested the new pump and insured unit was fully functioning as designed. Ran factory reset and insured unit ran through all cycles. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Austin, TX 78759
David Z
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts to resolve no heat in dryer. Replaced control and retested. Unit is now properly heating and working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then ran a test cycle in diagnostics mode. The unit ran as designed. No leaks observed at end of service. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Temple, TX 76502
Tyler
Job Details: 03/20/2021
Arrived on site for microwave needing previously diagnosed high-voltage transformer. Upon arrival I was able to uninstall the microwave and then install the needed high-voltage transformer I then reassembled and reinstall the microwave and ran multiple back-to-back tests for three minutes each in order to verify the microwave was still heating without shutting down too early. At this time customers happy to they can now use the microwave for longer periods of time call complete
We serviced a
GE MICROWAVE
Model JVM1540SP1SS
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/20/2021
"Arrived on site for microwave needing previously diagnosed high voltage trans, and fuse. Upon installing needed parts I was able to reinstall and test unit and verified microwave is fully heating as designed without tripping anything"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Temple, TX 76501
Tyler
Job Details: 03/20/2021
"Arrived on site for washer not functioning and showing multiple error codes. Upon arrival I ran diagnostics but couldnt get past c00 test due to drain issue. I was able to pinpoint the problem at the drain pump which then caused a domino affect with over suds, and pressure related errors. After replacing drain pump I reassemble and tested unit and was able to confirm unit fully ran both a diagnostics and quick wash cycle without any further issues. No leaks before during or after repair. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/20/2021
Arrived onsite for unit not turning on. Upon arrival found unit wiring was bad. Rewired and found control was bad as well replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Kayman
Job Details: 03/20/2021
Arrived onsite for wall oven with no sound and not alerting when food is done. Upon inspection I found the unit not connected to WiFi. I was able get the unit connected to WiFi. I did a factory reset and I tested preheat to make sure the sounds were working. All sounds were working and the unit preheated as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78729
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose broken range door. On arrival found handle had come off and the door was loosely held together. Did not find any broken panels. Was able to rebuild the door and secure a tight fit. Door is now working as designed.
We serviced a
GE MICROWAVE
Model PEB7226SF2SS
Near Round Rock, TX 78665
Kayman
Job Details: 03/20/2021
"Arrived onsite to install previously diagnosed parts. I installed the magnetron, main harness and mag Tstat. I tested the unit and it is working as designed at this time. Job complete."
We serviced a
GE MICROWAVE
Model JVM1650SB004
Near Austin, TX 78734
Brandon
Job Details: 03/20/2021
"Arrived on site to replace main control board, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/20/2021
Arrived onsite for previously diagnosed parts. Replaced control. Removed lid basket and replaced unit gear case and drain pump. Put unit back together and proceeded to test. Unit is now operating as designed. Job Completed. No signs of leaks during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose refrigerator with freezer light out, as well as sever RC lights. Found freezer module failed. Replaced freezer module and retested. Unit is now working as designed. Call complete."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Manor, TX 78653
Matthew
Job Details: 03/20/2021
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, outer tub, inner basket, hub, cam, actuator, filter , agitator, suspension rods and capacitor. Reassembled unit and tested. Calibrated unit then ran test cycle. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Austin, TX 78717
David Z
Job Details: 03/20/2021
"Arrived on site to diagnose microwave that was sparking and didnt have a door that fully seated. On arrival customer operated the unit as normal and showed me the noises they heard. Unit isnt sparking, it is just the light triggering briefly when unit is run and the interlocks arent engaged. Customer had shown me glass pieces they had removed from the inner door that were rattling. Ordering a new inner door to remedy both issues, with glass and operation. Advised customer that the door has to be closed firmly on these units for best operation. Office to schedule when inner door comes in. ; ordrng 1 W10687342 (Inner door)"
We serviced a
GE RANGE
Model JGB810SET1SS
Near Austin, TX 78753
Leonardo
Job Details: 03/20/2021
Arrived on site to replace burner heads and caps. Replaced parts test unit and unit had very low gas pressure. Customer said they had just changed the valve at wall advised customer to get Plummer again to check if valve is backwards. Will need to reschedule to replace regulator of gas is good. ; O-emld tckt
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78750
David Z
Job Details: 03/20/2021
"Arrived on site to examine recently delivered unit missing parts. On arrival I found the unit didnt come with toe kick or mounts, and also has a broken ice box cover. Ordering mounts and hardware, and new ice box cover. Office to schedule when parts arrive; ordrng 1 W11234555 (Icemaker cover) and 1 W11028834 (Grille Mount LH) and 1 W11028835 (Grille Mount RH) and 1 W10848725 (Adjustable toe kick LH) and 1 W10848724 (Adjustable Toe Kick RH) and 1 W11307197 (Front Grille) and 2 W10882791 (Grille screws)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. will need to order another to come back and install. Office to reschedule.; ordrng 1 W11224256 (HV Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78724
Matthew
Job Details: 03/20/2021
"Arrived onsite for dishwasher leaking. Upon inspection found bottom arm not connected causing overflow over door. Secured spray arm and tested unit. Unit is functioning properly, no leaks present at this time. Job complete"
We serviced a
GE REFRIGERATOR
Model gfd28gblets
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/20/2021
Arrived on site for refrigerator cleaning previously diagnosed sealed system upon arrival I was able to recover the current Freon uninstall the compressor reinstall a new compressor UV dryer and access valve high then vacuumed out the system for 20 minutes and make sure that the pressure did not have any leak and stayed with the vacuum for another 15 minutes. I then charge the unit with 5 ounces of Freon as recommended by model tag at this point I inform the customer will take 24 hours to fully cool the temperature is down where they need to be call complete. Psi levels high/low upon completion were 125/0
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
"Arrived on site for dishwasher getting into the middle of the cycle and the stopping. Upon arrival customer stated that it would fill and then stop. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F7E1 for no heat, F3E3 for failed calibration, and F5E1 for door switch stuck. I ran a diagnostics mode and found the unit would fill properly and the motor would hum but it sounded as if it was struggling and would skip around then stop. This dispenser opened. I measure amp draw for heater and found it working and at the end the unit drained as designed. I checked voltage at the motor during another test cycle and found the voltage to low and chattering. I then checked voltage at the wall and control and both have proper voltage. This indicates a bad control. I replaced the control and put unit into diagnostics mode and through as designed with no errors. Unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cedar Park, TX 78613
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. I installed the new heating element and the. Tested unit in diagnostics mode and found stored error codes F7E1 for no heat. I then ran a test cycle and measure amp draw at heater. The heater drew proper amps and is now working as designed. No leaks observed by end of service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LP5
Near Georgetown, TX 78628
Tommy
Job Details: 03/20/2021
Arrived onsite for unit still not making ice. Upon arrival found unit was not receiving water to ice maker. Pulled unit. Found rear of unit linear bubbling and frosted over lines. S
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Round Rock, TX 78681
Kayman
Job Details: 03/20/2021
Arrived onsite to install previously diagnosed parts. I installed both hoses and found a bad kink in the old one.No leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/20/2021
Arrived on site to test unit for oven not getting to temp. Test the average temp of the unit and found unit off 8?. Calibrated oven to +10? job complete.
We serviced a
LG DRYER
Model DLEX5101V
Near Georgetown, TX 78628
Kayman
Job Details: 03/20/2021
Arrived onsite for dryer with check filter message and no drying. Upon inspection I found the moisture sensor was unplugged. I plugged in the sensor and tested the unit. He unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Georgetown, TX 78633
Tommy
Job Details: 03/20/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was leaking around d unit sump. Found unit sump and right side of tub was damaged allowing water to travel through.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Lakeway, TX 78734
Brandon
Job Details: 03/20/2021
"Arrived on site for customer complaint of water dispenser activating when ice paddle was pressed, I found failed UI control, I replaced UI, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Austin, TX 78726
David Z
Job Details: 03/20/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFFH2067DW3
Near Round Rock, TX 78681
Kayman
Job Details: 03/20/2021
Arrived onsite for freezer making loud noise and needing to be leveled. Upon inspection I found the door ajar alarm was constantly buzzing when the unit was powered on. I inspected the compressor and the buzzer connections all checked good. The evaporator fan was running and sounded normal. I helped level the unit with some customer provided leveling wedges. I turned off the alarm buzzer and advised the customer that it will not notify if the door is left open.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78681
Kayman
Job Details: 03/20/2021
Arrived onsite to install previously diagnosed parts. I installed the ignitor and bottom and tested the unit. The unit is working as designed at this time and no gas leaks detected during time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78628
Tommy
Job Details: 03/20/2021
Arrived onsite for unit fridge not dispensing water and rc side warming up. Upon arrival found unit damper was operating as designed during tests but Control board was not communicating correctly keeping it closed and during tests valve would work but outside of tests valve only intermittently received power. Office to reschedule.; ordrng 1 W10890094 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 03/20/2021
Arrived on site to install previously diagnosed parts. Upon arrival the customer stated it worked some time after last service but started back up eventually. I installed the control and panel and tested the unit. The unit is no longer having the issue. Unit is working as designed. Call complete.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Kingsbury, TX 78638
Richard
Job Details: 03/19/2021
"Arrived onsite for the freezer not cooling. Replaced compressor, drier. Vacuumed down the system. Added Freon and pressures are good and holding. Freezer is cooling. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Waco, TX 76712
Jonathan M
Job Details: 03/19/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to replace infinite switch and checked wiring diagram. Found issue was not with the infinite switches but with the element. Tested voltage from the pink wire to ground eight on each element and found 125 V present. Could not find which element was the problem so called SW. She had me disconnect all pink wires off of the elements and attach them one at a time to see which tripped the hot indicator light. Found the left front element causing the hot indicator light to turn on without being hot. Ordering left front element and office will need to contact customer about return date due to shipping.; ordrng 1 WPW10187839 (elmnt-surf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Buda, TX 78610
Leonardo
Job Details: 03/19/2021
Arrived on site to test unit for upper rack falling and door panel coming off. Test unit and found stopper broken replaced stopper with part whirlpool had shipped to customer. Replaced screws for panel test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78702
Jacob
Job Details: 03/19/2021
Arrived onsite for unit shutting off the breaker during mid cycle during oven heating periodically. Looked at unit for any exposed wires while testing the unit. Could not duplicate the issue. Customer said that the outlet is tied off with lights and other receptacles in the kitchen. Called tech line to report findings. Said that unit needs to be in a dedicated circuit and not shared. Got sr#7730296283. No other issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, TX 76513
Jonathan M
Job Details: 03/19/2021
"Arrived on site to install previously diagnosed parts. Inspected area. Replaced refrigerator compartment evaporator fan and reassembled unit. Unit begin to run as designed. However, the customer had complained that before the last trip out, he had mentioned to the technician about a light being out in his refrigerator section. All other lights were dim but the left front refrigerator compartment module was completely out. Ordering the module and office will need to contact customer about return date due to an out of stock item.; ordrng 1 W11462342 (MODULE)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRTS1
Near Austin, TX 78704
Luis
Job Details: 03/19/2021
"Arrived on site for unit over heating. Ran diagnostics pumps and water passed,compressor powered on,condenser fan powered on. Found dirty condenser coils cleaned condenser coils unit passed all diagnostic test"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78626
Wesley
Job Details: 03/19/2021
Arrived onsite and found unit to have no function. Tested power supply and found no power at the power block and no power at the dedicated outlet. Breaker was not tripped. Instructed customer that electrician would be needed to repair supply problem to restore dishwasher function. Unit is otherwise installed properly and should work as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/19/2021
"Arrived on site to inspect dryer for not heating, upon inspection found the dryer heating but with no airflow, could not find blockage in vent tube, customer must have duct cleaner out. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Leander, TX 78641
David S
Job Details: 03/19/2021
Arrived on site for microwave not heating. I inspected the unit and work area. I gained access to the magnetron and tested it. It was showing to be shorted to ground. I replaced the mag cap and diode. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
KENMORE REFRIGERATOR
Model 2537041341B
Near Georgetown, TX 78633
Cliff
Job Details: 03/19/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Replaced icemaker and filter at homeowners request. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78757
Luis
Job Details: 03/19/2021
"Arrived on site for not dispensing water. Diagnosed a frozen water tank,removed cover assembly,y found gap between fan scroll and air tower causing cold air to freezer water tank,repaired gap between Stan scroll and air tower. Tested dispenser water dispensing"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Austin, TX 78738
Brandon
Job Details: 03/19/2021
"Arrived on site for customer complaint of ice maker failure, found arm bar was not inserted into ice maker, I inserted bail arm into ice maker, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lacy Lakeview, TX 76705
Jonathan M
Job Details: 03/19/2021
Arrived on site for a washing machine that is not spinning out clothes. Inspected unit and work area. Placed Sienna in Service diagnostics and found an F0 E5 (off balance load) and F8 E1 (no fill/siphoning condition) error codes. Ran the unit through an auto test and the unit ran as designed. Placed the unit in a high-speed spin and found the unit slightly unlevel. Raise the feet on the unit and had the customer placed a load inside the washer to run and saturate to do a drain and spin cycle. The unit did the drain and spin cycle fully without going off balance and completely wrong out all the clothes. I advise the customer that the issue was probably with the load that they ran. Went over user care guide in the unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Belton, TX 76513
Jonathan M
Job Details: 03/19/2021
"Arrived onsite for a refrigerator that is not making ice. Inspected unit and work area. Customer advised that not only are they having icemaker issue but that their water dispenser will dispense an ounce of water and stop dispensing. They advised that if they open the door or press any buttons on the on the door it?ll start working again but every single time they go to dispense water does the same thing. Tested icemaker in diagnostics and the icemaker would not turn. I called tech line and spoke to Adrian SR number 7730295765. He advised for me to check voltage going to the icemaker and we found proper voltage. He advised that he would be out in issue with the bad icemaker. Replace icemaker and found the icemaker over rotating past the home position. Adrian advised that the issue would have to be with the icemaker not making contact with the switch to tell the control that it was back at home position and that the ice maker was faulty. He advised to order another icemaker and advised for the water dispensing issue that there was a service pointer on this issue. He advised for me to turn down the water pressure at the wall to fix that issue. .; ordrng 1 W10908391 (icemaker)"
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS2
Near Austin, TX 78749
Leonardo
Job Details: 03/19/2021
Arrived on site to test unit for fan to slow. Test unit and found f8e0 erro and shorted keypad error. Will order new fan and console. Will replace fan office to reschedule ; ordrng 1 W11107275 (Cooling fan) and 1 W10913685 (Control panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78734
Brandon
Job Details: 03/19/2021
"Arrived on site for customer complaint of of unit not producing ice, when I arrived the ice maker was working. I ran diagnostic tests on ice maker, ice bin switch, water valve and ice mold thermistor, unit tested good, also inspected door wire harness, tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dale, TX 78616
Richard
Job Details: 03/19/2021
Arrived onsite for the washer not spinning the clothes dry. During testing found that the spin basket was not leveled. It to far to right side causing an unbalanced issue. Leveled the spin basket to center and washer tested good. Advised customer on use and care. Complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hutto, TX 78634
Cliff
Job Details: 03/19/2021
Arrived on site to diagnose a range that is not baking properly. Found silicone liner in bottom of unit blocking vents in oven liner. Removed liner and tested unit. All is working properly at this time.
We serviced a
GE DISHWASHER
Model SD
Near Leander, TX 78641
Tommy
Job Details: 03/19/2021
Arrived onsite for dishwasher door getting caught. Upon arrival found unit kickplate was not tightened on left side and screw was missing causing kickplate to get caught in door. Used screw tech had on hand. To tighten kickplate and tested unit. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Leander, TX 78641
Tommy
Job Details: 03/19/2021
Arrived onsite for refrigerator leaking. Upon arrival found unit refrigerator evap and FC evap not clogged. Pulled unit and found unit drain hoses pointed to drain onto floor and not drain pan. Adjusted. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Liberty Hill, TX 78642
Tommy
Job Details: 03/19/2021
Arrived onsite for unit tripping breaker still. Upon arrival found when unit ice maker is off unit does not trip. . Job Completed.
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Copperas Cove, TX 76522
Al
Job Details: 03/19/2021
Arrived on site and inspected washer shaking horribly during spin cycle.Confirmed the complaint and found the unit was not balanced.I adjusted the leveling feet and unit now functioning properly to customers satisfaction.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 03/19/2021
"Arrived on site to inspect refrigerator with no lights and UI intermittently going blank. Upon further inspection, customer advised that the unit has gotten worse since the last repair as the water dispenser and ice maker dont work now. I inspected the deli UI and found it turned off and no lights on inside the unit. I removed the deli UI and unplugged it and after a few seconds, all the interior lights came on and the UI recognized that the deli drawer was opened. Tested the water dispenser and it continued to fail. I removed the deli drawer door and inspected the deli harness and found the black wire was broken. I removed and replaced the harness and retest3d the unit and it is operating as designed. No water leaks observed during service, job completed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Copperas Cove, TX 76522
Al
Job Details: 03/19/2021
Arrived on site to install previously ordered part.Handed the ice bin to customer to wash out before installing it into his refrigerator.Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
David Z
Job Details: 03/19/2021
Arrived on site to replace friction sleeves on dishwasher door. Replaced sleeves and verified door is working properly. All is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Leander, TX 78641
Lou
Job Details: 03/19/2021
"Arrived on site to inspect washer hinge issues. Upon further inspection, I found the lid broken at the left hinge and the door not staying closed. I removed the broken piece that contained the hinge and closed the door and tested the unit. Unit operates as designed other than the lid. Holding the lid just right and the latch will lock. I am ordering the lid, both wire hinges and CNOTE-LSO FOR TRAINING. No water leaks observed during service.; ordrng 1 W11101059 (Lid) and 1 CNOTE (LSO FOR TRAINING) and 1 WP8563965 (Left wire hinge) and 1 CNOTE (LSO FOR TRAINING) and 1 WP8572974 (Right wire hinge)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Dripping Springs, TX 78620
Andrew
Job Details: 03/19/2021
Arrived on site to test unit for not self cleaning. Found no issues with unit. Unit heats as designed(took pics of temp). Latch engaging as designed. No stored error codes. Blower fan operating as designed. No current issues found. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS1
Near Austin, TX 78744
Leonardo
Job Details: 03/19/2021
Arrived on site to test unit for oven not igniting. Test unit and found igniter shorted out. Secured igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY08
Near Georgetown, TX 78626
Lou
Job Details: 03/19/2021
"Arrived on site to check refrigerator for no operation. Found lights and fans running but no dispenser functions. HV control is not sending voltage to the user interface. Replaced hv control, programmed the unit. All funtions have returned to normal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near New Braunfels, TX 78130
Noah D
Job Details: 03/19/2021
"Arrived on site to inspect fridge for not cooling in both sections, upon inspection found the compressor running but with loud squeaking and no cooling, checked evap and found dent with no frost past the dent. Ordering sealed system. Office to reschedule ; ordrng 1 2188822 (EVAP ) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 TJ90SF8404 (ACCESS ) and 1 W10695094 (COMPRESSOR ) and 1 W11209389 (EVAP )"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Noah D
Job Details: 03/19/2021
"Arrived on site to inspect oven for not keeping time and issues holding temps, upon inspection found the console connected to WiFi but still having temp issues, voltage was being supplied to elements, ordering console to fix temp issues. Office to reschedule ; ordrng 1 W11105007 (CONSOLE )"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Harker Heights, TX 76548
James
Job Details: 03/19/2021
performed streem diagnosis. found no power at control. customer had 3 light switches on wall and we found that one of the switches controls the power to dishwasher. when she turned it on the dishwasher began to work.
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS02
Near Georgetown, TX 78633
Lou
Job Details: 03/19/2021
"Arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the middle burner doesnt ignite properly and when it does, a large flame shoots out from it. I tested all the burners and all are operating as designed except the middle burner. I found the ignitor isnt arcing correctly and lots of gas is being released. I removed the cooktop panel and inspected the burner and found lots of old debris on the burner and down inside the burner. I attempted to clean the debris with no luck. . ; ordrng 1 WPW10639175 (Orifice holder) and 1 CNOE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78717
Justin
Job Details: 03/19/2021
"Arrived on site for refrigerator with lights out in FC and RC, as well loss of cool. The customer stated they feel that their vegetables in the produce drawer are expiring quicker than usual. I tested temps and found RC at 37?F, produce drawer at 39?F, and FC at 6?F. I then tested the thermistors and they both passed, both evap fans functioned as designed, baffle motor opened and closed, condenser fan turned on, and defrost heater and bi-metal were functioning as designed. I found the unit cooling as designed and that the customer may have been over loading the unit. I advised the customer on my findings. I ohmd out the FC light and found it open and needing to be replaced. I installed the new light. The lights throughout the unit are now functioning as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Manor, TX 78653
Robert
Job Details: 03/19/2021
Arrived on job for complaints of warm temperature. Found evaporator cover in ice. Entered diagnostics and turned on heater. Heater working so thermistor and heater good. Replaced control.
We serviced a
IKEA COOKTOP
Model ICR555DB00
Near Austin, TX 78704
Jacob
Job Details: 03/19/2021
"Arrived onsite for unit not turning on. Looked at unit. Had no power. Checked voltage, unit getting 240v. Upon further investigation. Found that the UI panel had burned up. Ordered part. Office to reschedule ; ordrng 1 WPW10325426 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76549
Tyler
Job Details: 03/19/2021
"Arrived on site for dryer not drying. Upon arrival customer stated dryer had stopped heating completely. Upon diagnosis I verified heating element, thermal cutoffs were all functioning and that the timer was receiving and sending power. I then found the white thermal fuse had shorted out. I tried verifying if it was due to any clogs but I failed to find anything conclusive. I replaced the fuse and retested dryer and found unit fully functioning as designed. I recommended to customer that a dryer vent cleaning would be best to ensure unit isnt over heating. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78744
Luis
Job Details: 03/19/2021
"Arrived on site. Replaced diffuser,bin And thermistor ran diagnostics all test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78729
David Z
Job Details: 03/19/2021
"Arrived on site to install previously diagnosed cosmetically damaged parts from delivery. Replaced 1 upper door handle, pantry lid, and new freezer door. All is now working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Leander, TX 78641
David S
Job Details: 03/19/2021
Arrived on site for oven racks not coming out. I inspected the unit and work area. I pulled the oven racks out and arranged them they way the customer wanted. I showed the cust inner the easiest way to remove the racks and clean the inside of the oven. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, TX 78703
Luis
Job Details: 03/19/2021
"Arrived on site for noise complaint. Found condenser coil vibrating against cabinet,adjusted coil to prevent loud vibration noise. Found ice maker fill noise normal due to design. After adjustment to condenser noise no longer present on coil"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Round Rock, TX 78681
David S
Job Details: 03/19/2021
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lakeway, TX 78734
Brandon
Job Details: 03/19/2021
"Arrived on site for customer complaint of agitator broken, I replaced agitator and bolt, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Kayman
Job Details: 03/19/2021
Arrived onsite for refrigerator with door ajar alarm going off constantly. Upon arrival the customer stated that they turned the temp up in the FC and the alarm went away. I found the FC door switch stuck with ice and no interior lights in the FC. I was able to unstick the switch but I could still not get any function from it. I didnt receive the switch today so I will need to order it and return. Office to R/S due to part availability. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Hutto, TX 78634
Paul
Job Details: 03/19/2021
Arrived onsite for a washer not draining. I found the washer drained. I ran the drain pump in manual diagnostics and found it working. I found no stored error codes in the control. I ran auto diagnostics and the units completed the cycle and worked as designed. I questioned the customer about it not draining and ms stated she thought it wasnt draining because it has a rotten egg smell. I found the smell coming from the house drain pipe and went over that and explained that hot water heater diodes can also cause the smell they were experiencing. I explained that the smell was not the fault of the washer.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Austin, TX 78728
David Z
Job Details: 03/19/2021
Arrived on site to install previously diagnosed burner elements ordered by previous tech to resolve heating issues. Installed element and verified all are now heating. I advised the customer that the elements dont get and stay red hot with newer safety regulations and they will heat and cycle by design. All is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rogers, TX 76569
Tyler
Job Details: 03/19/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Kempner, TX 76539
Al
Job Details: 03/19/2021
"Arrived on site and attempted to inspect ice maker not producing ice.Attempted to remove the ice bin and unit was frozen solid into the unit.Advised customer she would have to defrost the unit and had her read and sign the defrost waiver.Ordering parts needed to repair the unit.Office to give customer a 48 hour heads up call, so customer can unplug the unit to defrost.; ordrng 1 W11185686 (ICE CONTAINER (MT05)) and 1 212643 (PERMAGUM STRIPS) and 1 W11415785 (WATER TUBE) and 1 W11346622 (RESERVOIR) and 1 W10913906 (COUPLER) and 1 W11265130 (SLIDE)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
Scott
Job Details: 03/19/2021
Arrived on site replaced dented console . Job complete .
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS1
Near Austin, TX 78745
Kevin
Job Details: 03/19/2021
Arrived on site and inspect range and found inner glass is broken/shattered will need to bring back a new one to correct issue; ordrng 1 W11339500 (Glass) and 1 W10902192 (Door liner)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78719
Jacob
Job Details: 03/19/2021
Arrived onsite for unit making a noise. Plugged unit back in. No noise from drain motor. Put unit in diagnostics. Tested unit. Unit tested good. Did notice suds at the bottom of the spin tub. Let customer know to not use too much soap. Because the soap can cause the control board to go into a drain mode. No issues at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78703
Luis
Job Details: 03/19/2021
"Arrived on site for no,ice. Ran diagnostics weak water flow to reservoir with and without filter,unit passed all other diagnostic test,diagnosed a defective valve,installed a new valve ran diagnostics good water flow to reservoir.; used 1 W10897719 (Valve) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS1
Near Temple, TX 76501
Tyler
Job Details: 03/19/2021
Arrived on site for dishwasher needing previously diagnosed door gasket as well as front leveling feet. Upon arrival I was able to install the necessary parts I then reassembled and tested the unit twice fully to ensure that it was filling agitating and draining as intended. I found no further issues to the unit and inform customer is ready for use. Call complete
We serviced a
JENN-AIR COOKTOP
Model JGC6430ADB
Near Cedar Park, TX 78613
David Z
Job Details: 03/19/2021
Arrived on site to install regulator to resolve very little gas at cooktop. Replaced regulator with new and retested. Burners are now lighting instantly and no longer delaying. No gas leaks found after repair. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pflugerville, TX 78660
Kayman
Job Details: 03/19/2021
Arrived onsite for dishwasher not powering on and not operating. Upon inspection I found the unit dead with standing water. I accessed the junction box and verified voltage to the unit. I removed the door panel and verified voltage going up to the control. I inspected the harness for any shorts or burns but found none. I found the main control was not sending voltage to the console. I replaced the main control and console and was able to test the unit through diagnostics . The unit is now working as designed and no leaks were detected during time of service. Job complete.
We serviced a
GE MICROWAVE
Model peb7226sf1ss
Near Austin, TX 78717
David S
Job Details: 03/19/2021
Arrived on site for microwave not heating. I inspected the unit and work area. I gained access to the magnetron and found it shorted out. I removed the magnetron and found it covered in arc marks I inspected the housing for the mag and found rust and arc marks as well. I spoke to the customer about the unit and how the arc marks and rust are the cause of the magnetron failing.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Jarrell, TX 76537
Wesley
Job Details: 03/19/2021
"Arrived onsite and found unit light function on control shorted, replaced control. Unit is now operating as designed."
We serviced a
FRIGIDAIRE MICROWAVE
Model GLMV168K04
Near Kingsbury, TX 78638
Richard
Job Details: 03/19/2021
Arrived onsite for the microwave not working. During testing found that door switches are causing the issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Austin, TX 78745
Matthew
Job Details: 03/19/2021
Arrived onsite for washer leaking. Upon inspection found failed valve. Replaced valve and tested unit. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78747
Robert
Job Details: 03/19/2021
Arrived on job for complaints of not cooling. Found refrigerator not cooling but fans running. Checked compressor and it was not running and cold. Ran test 40 and no power supply to compressor. Ordering Orion control. ; ordrng 1 W11336586 (CONTROL )