"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the suspension rods. The customer advised they attempted to perform a cleaning cycle on the unit, and it showed the same error code F7E1-tach missing, so they stopped the cycle. I placed the unit in diagnostics showing error codes F7E1 and F0E7-load in the unit during the cleaning cycle. I cleared the codes and calibrated the unit. Tested in diagnostics, and the unit operated as designed. I checked for further error codes and found none. The customer provided a cleaner for the unit, so I started a cleaning cycle and monitored the unit. Unit is operating as designed and no water leaks observed during service, job completed. W11396716"

"Arrived on site for a refrigerator that is still not making ice. Inspected unit and work area. The customer stated that the unit has still not been making ice, but that the refrigerator and freezer temperature seems to be okay. I did confirm the customer's complaint and attempted to jump the ice maker. I found the ice maker would not turn. I replaced the ice maker and tested the unit again with the same results. Ordering the ice maker harness and control for repair. I rescheduled the customer to 6/9. W11548540.; ordrng 1 W11556912 (Control) and 1 W11548538 (Icemaker harness)"

"Arrived on site to inspect dryer not drying. Upon further inspection, I found that the dryer was heating however when I ran airflow test, the airflow showed as very restricted. I removed the vent and tested the airflow again and found that the airflow was good. I informed the customer that the airflow is the problem and that the vent will need to be cleaned so that the dryer can operate efficiently. No parts installed"

Arrived on site for dryer taking a long time to dry clothes. Has to run several cycles. I found lint building up on door. Opened door and found door switch has broken. Will need new door switch. Removed filter and found air blowing back towards me instead of being tucked outside. Pulled dryer away from wall and confirmed vent hose from dryer tonwas was restricted. Dryer now pulling a good draft. Found support wheels are noisy. Ordering kit and switch. Advised customer dryer cannot be pushed all the way back. Reset for 8th. As early as possible. 8-10 ; ordrng 1 WP3406107 (Door switch) and 1 4392065 (Repair kit)

"Arrived on site to test unit for long dry times, customer stated that it takes 3 cycles to dry clothes, tested unit found it completely restricted with zero air flow, with are blowing out from lint trap, advised customer not to use unit until the venting has been cleared by a professional, at this time job complete no parts installed"

"Arrived on site to inpsect microwave not heating. Upon further inspection, I gained access to the inside of the microwave and I found a loose connection on one switch, which caused the connection to fail. I replaced the connection and reasembled and tested the unit. The microwave is now operating as designed."

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I checked temperatures and measured -3FC and 35RC. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I ran test 57 and the test was successful however there had been no water in the tray. I ran test 45 and no water came into tray. I also had no water at the dispenser. I pulled the refrigerator out and found that the water line had been kinked, preventing water from making it to the vakve. I unhinged the water line and secured it so it would not become kinked agin. I tested the fill and the ice maker is now filling ans operating as designed. No parts installed. No water leaks observed during service."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. I evacuated the system and found that not much refrigerant came out of the system signaling a possible leak within the system. I cleared it with nitrogen, then removed and replaced the mentioned parts. Vacuumed the system down to -30/0 psi and pressures held for approximately 20 mins. I installed 56g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested and unit is beginning to cool/operate as designed. I recommended the customer monitor the unit and if they find it not cooling properly to call it in for service. No water leaks observed during service, job completed. W11578205, WPW10143759, W11506635"

"Arrived on site to install previously diagnosed and ordered part. Due to the unit showing error code F8E4-water leak and the float switch and main control replacements did not resolve the issue, I was to repalce the main harness and test. However, the part i arrived with was the incorrect part in the box with the correct part number on the box label. I notified the office of the issue and am ordering another main harness, CNOTE-PLACE ON CANCELLATION LIST, and CNOTE-RETURNING TECH TO INSPECT PART. Scheduled return service for 07/08/25. Unit left unplugged and no water leaks observed during service. ; ordrng 1 W11726282 (Main harness) and 1 CNOTE (PLACE ON CANCELATION LIST) and 1 CNOTE (RETURNING TECH TO INSPECT PART)"

"WOED3030LS01 Arrived on site for a oven tripping the breaker. On arrival I verified the issue replaced control ,bake ,and broil element. I removed ground wire preheated both top and bottom oven to 500 degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, voltage, and amp draw all readings were correct. I recommend client to contact home builder if it happens again to replace the gfci breaker. Can't call whirlpool safety cause they are closed."

Arrived on site for dryer not heating. Verified proper voltage to machine. Unit runs but has no heat. Removed top panel. Verified heater relay on board is closing. Removed drum. Replaced heating element. Verified operation. Call complete. WP8544771

"Arrived on site to test unit for a banging noise, customer stated that it happens once every 24 hours and its loud, he turned the is maker off but its still doing it, tested unit activated all moving components and could not mimic the noise, everything is working as designed and unit is cooling good, advised customer to monitor and get a recording if possible and if it gets more frequent to call us back, at this time the unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site for dryer not heating. Confirmed proper voltage to dryer. Motor turning but no heat. Removed back panel. Found heating element was open. Replaced heating element. Verified operation. Call complete, 279838"

"KDPE234GPS0 Arrived on site for a dishwasher not advancing to other cycles. On arrival I verified a bad motor pump further inspection I found the door had issues I have to order the spring, door balance, and the door cable returning parts will be needed. Office to reschedule for client no water leaks visible from the main water supply. ; ordrng 2 WPW10084086 (Door balance)s and 2 WP8270020 (Door spring)s and 2 8194001 (Door cable)s"

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival verified issue I replaced contol board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, voltage, and amp draw all readings are correct. I recommend client to contact home builder if it happens again to replace the gfci breaker. Can't call whirlpool safety cause they are closed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the FC drawer not closing properly, I removed and replaced the drawer brackets and leveled the unit. Tested operations and the unit is operating as designed. No water leaks observed during service, job completed. W11394920, W11241268"

"Arrived on site to inpsect washer not operating and making an unusual sound. Upon further inpsection, I found that the pulley bolt had become loose and allowed the pully to fall and cut through the shield and losing power to the drive system. I replaced the splutch and belt due to being worn. I noticed that the old bolt had no thread lock and may have been the cause of it coming loose. I recalibrated and tested the washer, and it is operating as designed. I am ordering the shield WPW10427633 and scheduling for 7/8. No water leaks observed during service. W11239857 W10721967; ordrng 1 WPW10427633 (Shield)"

WRX986SIHZ03 Arrived on site for a refrigerator making nosies. On arrival I didn't hear anything client did record the noise and the location was in the back . I inspected the condenser motor and the fan after awhile the nosies started i replaced motor and fan tested product is working as its designed no water leaks visible from main water supply .

"It's arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. The customer advised that after the previous repair, the machine is still doing the same thing. He advised that the unit seems to get about an hour into the watch cycle before stopping. I ran the internet through diagnostics and found an F10 E4 (diverter cannot find position) error code. I went ahead and replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11416362."

"Arrived on site for a dishwasher that is flashing an F8 E4 (float switch open) error code. Inspected unit and work area. The customer advised that the unit just started working this morning, but it has not been working this week. I gained access to the float switch.Area and found evidence of oversudsing. I removed the water from the tray, and I ran the unit through an auto test. I found everything working and operating as designed but found the interior of the dishwasher was covered in white suds. I did advise the customer that that was probably not the cause of their issue to begin with and explain to the customer how to take care of this for future reference. I observed no leagues present during operation throughout the auto test. The unit is working and operating as designed. Call complete. No parts were installed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the latch assembly and ran the unit through diagnostics. I found all portions of the machine working and operating as designed. Call complete. W11565030.

"Arrived on site for a refrigerator that has a light out in the freezer section. Inspected unit and work area. I did confirm the customer's complaint and found the freezer door switch not fully extending out to release the switch, causing the machine not to recognize the door opened. I went ahead and replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete. W11396033."

"Arrived on site to test unit for smoke coming out from the switches, tested unit found all element working properly, slit top and found excessive amount of condensation inside unit, inspected all wires and switches found no issues, explained to customer that do to highlight humidity unit is developing condensation and the smoke they saw was steam, advised to keep temp at 74 to prevent condensation from forming, at this time job complete no parts installed"

Arrived on site for dishwasher door falling open. Removed from counter. Found left hinge was broken. Replaced left hinge. Verified operation. Ran automatic test mode. Call complete.

Arrived on site for dishwasher not heating or drying the dishes. Customer says unit will just sit there and not do anything. I ran diagnostics test and found no error codes. Heater is pulling 7 amps. All components working as designed. Found unit draining slow due to a disposal that needed to be ran. Heater with no water on pulls 3.7 amps. Dishwasher working as designed. Advised to always run disposal before use. Call complete. No parts.

"Arrived on site for dishwasher not washing dishes. Customers says it seems to notmbe spraying. Found F4e3, f2e1, f7e1. Confirmed wash pump tries to start but will not kick on. Door not sitting flush and right side seems to be scraping. Found right side frame damaged, tub phase bowed. Will need new tub assembly and sump assembly. also ordering rh hinge just jn case. Office will call to schedule. ; ordrng 1 W11502321 (Tub) and 1 W11680335 (Support) and 2 WP8268961 (Sleeve)s and 1 W11612303 (Rh hinge)"

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I verified that the unit was wired correctly and that there was no visual damage to any wires or components. I both elements and I started the burn off process by removing the ground connection at the terminal block and setting the oven to bake at 500 degrees for 15 minutes. After 15 minutes, I reattached the ground connection and tested the oven. The oven is no longer tripping. I then set the oven to run for an additional 2 hours and instructed the customer to hit cancel when it finishes. The oven is now operating as designed W11182108 W10856603"

"Arrived on site to inspect washer not draining or finishing cycles. Upon further inspection, I placed the machine into diagnostics and observed F7E1. I drained the washer and gained access to the underside of the machine and found that a foreign object had made its way ander and made contact with the pulley, which caused the error. I removed the object and cleared the codes and tested the machine. The machine is now operating as designed. No water leaks observed during service. No parts installed"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks were observed during service. W11607637 No one on site to sign"

"Arrived on site to test unit for not working properly, tested unit found multiple errors for inlet water temp issues and long drain, customer stated at times unit gets stuck in fill and drain cycle trigging long drian errors, found cold valve clogged with rust, replaced vale and control and tested unit is now running as designed no leaks detected job complete installed W11165546, W11419171"

"Arrived on site to test unit for not working properly, tested unit found failed capacitor, replaced and tested unit is now running as designed no leaks detected job complete installed W11395618"

"Arrived on site to test unit for not working properly, customer stated that alot of water is left on the tub and door after cycle is done, tested unit found customer is not using any rinse aid, explained to customer that this unit has a plastic tub and rinse aid must be used with every wash to ensure optimal cleaning and prop door open at the end to allow it to air dry, unit is running as designed no leaks detected job complete no parts installed"

Arrived on site there was agate to get in. Called customer and he advised he couldnt get there for another hour. Will need to reschedule ; O-emld tckt

"ED2VHEXVQ01 Arrived on site for a refrigerator not cooling. On arrival I verified issue I tested amp draw it was 0.42. I replaced the start device and then checked amp draw again same readings. Ordering parts for a sealed system repair for R 134a . Ordering compressor, evaporator, access valve and uv drier. Two hours for sealed system repair office to reschedule for client returning parts just in case needed. No water leaks visible from main water supply .; ordrng 1 W10355489 (Compressor) and 1 WP2188822 (Evaporator) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Sealedsystemrepair (Two hours)"

Arrived on site. Ring the door bell and spoke with home owner through the ring doorbell. He mention he had told the builder he wouldnt be able to be home till next week got home owners phone number to contact directly to reschedule with him office to reschedule (210)882-6996 ; O-emld tckt

"Arrived on-site for dry or night? Heating on a rival confirmed issue, and upon further inspection found element coil had broken and replaced element with wp3387747. dryer working as design call, complete"

Arrived on-site for microwave making a burning smell. Found the diode was burnt up. Replaced the mag(w10754299) cap(w11678970) and diode(w11256462) unit is operating as designed now.

Arrived onsite for unit needing valve replaced. Used floor skid to pull unit. Took pic of existing floor damage where unit leaked. Replaced valve and tested. Ran dispenser and ice maker. No leaks present at this time. Job complete

Arrived on site for moisture building up only freezer gasket. Customer says it is much better since last repair but freezer gasket keeps building water. No gaps in seal found. Called tech line . Advised to order foam gasket W11159728. Sr# 7741868376. Per management thread we also recommend door. Office to call when parts arrive. ; ordrng 4 W11159728 (Foam gasket)s and 1 W11681455 (Door)

"Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F7E1 and F4E3. I found that the heating was operating fine in test mode, indicating that the heater had been locked out due to the motor failing to circulate water. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed and heating is restored. No water leaks observed during service. W11613570"

"Arrived on site for unit caught on fire. Upon arrival, found control board caught on fire. All pictures attached. Called Safety and spoke with Amanda SR#7741759426 and stated call is documented. Safety will call customer for an accommodation."

"Arrived on site for washing machine, not starting cycles once money was put in. On arrival confirmed issue and upon further inspection found the coin interface, not registering input from the coin shoot. I replaced wpw10491734 interface then added two dollars to unit and found it working as designed. No one available to sign Call complete"

"Arrived on site to inpsect dryer not starting. Upon further inspection, I verified proper incoming voltage. I gained access to the control and ui and found that the ui control was not mounted properly and fell out of its mount (photo). This prevented the customer from being able to make any selection with the buttons. I reattached the control to the mount and ensured that there was no damage to the mounting. I reassembled and tested the dryer. The dryer is now operating as designed."

"Shop 1. Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Unit located in maintenance shop. No one available to sign."

Arrived on site for unit making humming noise. Inspected and found small leak from fill tube causing ice accumulation and making noise on fan. Used fill tube extension to follow service pointer. Tested and unit is now functioning properly. Job complete

"Arrived onsite for unit making noise during spin. Inspected and found cam stripped out. Gearcase shaft faulty. Will need Gearcase, cam, and actuator. Also ordering washplate and belt. Unit will be moved to 4108 for accessibility during next visit. Office to reschedule. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 W10919191 (Washplate)"

Arrived onsite for unit draining constantly. Tested and found unit with pressure system fault error. Replaced control. Tested and unit is functioning properly. Job complete

"Arrived on site to test unit for not filling or starting. Upon arrival customer stated unit will input a minimal amount of water but will not progress, constant humming noise. Entered diagnostics, drain pump immediately engaged. Found F3E1 pressure system fault error code stored. Per S code S153EB followed TSP W11766193, unit falls within the rework. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, drain pump is still engaging immediately. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages when entering diagnostics. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for tripping breaker, tested unit found breaker tripping in pre heat, found no issues with incoming power and harness, per service pointer replaced control and both elements and heated unit to 500 degrees with no issues, explained to customer the burn off process and advised to keep it there for 2 hours to complete the procedure, at this time unit is running as designed job complete installed W11182108, W10856603, W11707155"

Arrived on site for elemnt in microwave hanging down . Found elemnt support had broken off . Replaced support W11724411. Elemnt is properly supported. No other issues found . Job complete

"Unit is in Shop 1. Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Unit is located in maintence office. No one available to sign"

"Arrived on site to test unit for not draining, unit is located in apt# 11210, tested unit found all components activated and running properly, unit is draining with no issues, at this time no leaks detected job complete no parts installed"

"Arrived on site for dryer making alot of noise and vibrating . Found blower wheel cracked . Had to break off wheel. Replaced blower wheel and drive motor . U it is functioning properly . Did clean out some lint and recommended having vents cleaned . Parts used W11364931, WP697772. . Job complete"

"Arrived on site to test unit for damaged lower door, tested unit found lower door dented, replaced front lower door and installed name plate, at this time job complete installed W11653626, W11178521"

"Arrived on site to test unit for loud noise, tested unit found all components activated properly with no issues, noise that was concerning for the customer was at the beginning of the cycle 2 minute drain, explained to customer that is normal on new dishwashers and after one cycle it gets slightly quieter, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to inspect unit for not unwrinkling clothes. Tested voltage and verified the switchboth tested good. Reviewed the Wrinkle Shield setting in the owners manual with the customer, explaining that this feature activates after the cycle ends to periodically tumble the clothes without heat. Advised the customer that the function is intended to help reduce wrinkles but does not actively unwrinkle clothes. Customer was under the impression it would remove wrinkles. Job complete."

"Arrived on site for unit not agitating. Inspected unit found splutch cracked and actuator not responding. Replaced splutch,belt and actuator and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed"

Arrived on site for rear left burner not working. Inspected unit found switch defective. Replaced switch and tested unit is now functioning properly and as designed to job completed

Arrived onsite for unit with failed control f3e1 failure. Repaired by replacing control under the special provision. S153EB. Unit is now operating as designed. W11608056

"MHW6630HC3 Arrived on site for a washer with long drain. On arrival to clients shop client stated it was long drain, bad control. Client said Tim was going to install board he already had the old control out and not connections on the washer . Returning old board back ."

"Arrived on site for noise complaint. Unit running no odd noises,entered diagnostic ran heater test passed,ran evaporator fan test passed,ran damper control passed,ran compressor no odd noises,changed defraot setting to basic,customer complained about frequency noise let customer know due to type of compressor some frequency noise can be heard. Customer played recording,recording sounds like normal compressor operation. Power cycled unit fans and compressor powered on,no odd noises ran diagnostic test again same issue no odd noise,exited diagnostic compressor and fans powered on no odd noise."

"Arrived on site to test unit for hot surface light on. Upon arrival customer stated the hot surface light will not turn off and two front elements seem like they dont regulate temperature properly. Inspected rear components, found LR, RR, and RF infinite switches shorted. Also found the two front element temp reading sensors shorted. Replaced RF switch (WP3149400), RR switch (WP3149404), LR switch (WP3149404), RF element (W11047722) and LF element (W11517959). Applied power and test unit, hot surface light has been eliminated. Tested elements, all regulating temperature properly. Unit is now running as designed, job complete."

Arrived on site to test unit for water dropping from dispenser. Adjusted culture to prevent water accumulation in housing. Unit is now working as designed. Job complete.

"Arrived on site to test unit for no ice production. Upon arrival customer stated ice production stopped and she began to hear clicking noises. She eventually reset the ice maker and when it cycled, unit made a loud grinding noise and plastic pieces ended up in the ice container. Inspected unit, found ice maker stuck in the break position and the bail arm has broken off. Replaced ice maker (W11700250) and tested unit, ice maker cycled and filled with ideal amount of water. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit shacking and not washing properly. Inspected unit found basket holes are not all punched out verified with supervisor PR. Unit will need a new basket. Ordering part office to reschedule and allow 2hrs for this job.; ordrng 1 W11385424 (Retainer) and 1 W10528947 (Hub), used 1 W11172199 (Basket) from stock"

"Arrived on site to test unit for pump running. Upon arrival customer stated when power is applied, drain pump constantly runs. Applied power, drain pump immediately engaged indicating a pressure system fault. Units serial number does not fall within the rework but unit is still under 1st year manufacturer warranty. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for cycle not starting. Upon arrival customer stated unit began to flash LF and cycle would quit and not progress. Entered diagnostics, found F3E2 inlet water temp fault and F8E1 long fill error codes stored. Inspected water lines, found corrosion on the exterior of the water line. Removed lines and found corrosion and build up inside the valve as well. Replaced valve (W11165546) and ran a test cycle, full water pressure has been restored. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived onsite for range door not closing. Inspected and found hinges and springs are functioning. Customer stated u it gets hot on the right side of the door frame area. Door is closing and the space from frame to door is equal on both sides. Per tech sheet surface temperature limits can be tested at 400 degrees. Ran unit and tested temp. Recorded 111 degrees max, which for metal surface is within spec. Showed customer temperature limits chart. Unit is functioning properly. Job complete"

"Arrived on site to test unit for grinding noise during spin and off balance issues. Upon arrival customer stated unit gets thrown off balance every cycle, grinding noise during spin and leaking. Tested suspension, not worn out. Inspected under the unit, found tub seal on the gearcase has failed causing water to leaking onto all bottom end components. Also found hub nut is stripped and agitator damaged. Replaced gearcase (W11454734), splutch assembly (W10721967), actuator (W10913953), belt (WPW10006384), hub nut (W10528947 and agitator (W11550891). Ran a test cycle, all components are properly engaging and noise have been eliminated. Ran a calibration cycle successfully. Advised customer to run cleaning cycle once a month to remove buildup throughout the unit. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for pump running. Upon arrival customer stated power has to be removed or the unit constantly runs. Applied power, drain pump immediately engaged indicating a pressure system fault. Per S code S153EB followed TSP W11766193, unit fall within the rework m/s. Entered diagnostics, found F3E1 pressure system fault error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, issue still persists. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for controls not working. Upon arrival customer stated one day she saw the power button on and the clean washer cycle selected but she could not power down and buttons would not react to any inputs. Applied power to the unit, power button does not react to input. Entered diagnostics successfully, found F6E2 UI cannot hear ACU error code stored. Would not let me enter test mode and when code was cleared, it appeared immediately after. Replaced UI (W11112656) and applied power, all buttons now react to inputs. Entered diagnostics and ran a test cycle, unit began to progress but the drain pump would not engage. Receiving proper power. Resistance reading 20.3 ohms out of range. Supposed to be 12-15 ohms. Inspected drain hose and found it inserted into the standpipe 2 feet deep. Unit began to siphon when it was draining and eventually took out the control and console. Also found F6E3 ACU cannot hear UI error code stored. Replaced drain pump (W10876600) and ACU (W11400681). Applied power and ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on-site for rust in microwave. Verified the rust and took pics. Called safety also. Sr#7741819114.

Arrived on site with parts ordered. Replaced motor assembly and upper spray arm. Ran automatic test cycle. All components pass. Call complete W11025157

Arrived onsite for a refridgerator that is not making ice. Inspected unit and work area. The customer advised that the the icemaker just stopped working. I confirmed the customers complaint and checked all components. I found all components working and operating as designed but found the icemaker faulty. I replaced the ice maker and tested the unit it. Th3 unit it began to work and operate as designed. Call complete. W10873791.

"Arrived on site for a dishwasher that has a start button that won't work. Inspected unit and work area. The customer advised that all of the other buttons work except for the start button, and she's unable to run a cycle. I did confirm the customers complaint and did find that the start button would not activate. I went ahead and replaced the control and tested the unit. The unit began to work in to operate as designed. Call complete. W11683480."

"Arrived on site for a refrigerator that has no lights in the refrigerator or freezer sections and is not dispensing water or ice. Inspected unit and work area. The customer stated that they had just moved and that the refrigerator worked at their last home but that after the move, the issues started. I gained access to the read switches and found the. Read switches were connected, but found one of the connectors up on top.That plugged into the refrigerator was not connected. I connected the wire harness to the refrigerator cabinet connector and found power restored to the lights and the dispenser working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for excessive shaking, ran a full diagnostic cycle found no issues, no errors all components activated properly and unit sounds good, customer tried to wash a basket and Unit went extremely off balance, explained to customer on how to operate and load properly, at this time unit is running as designed no leaks detected job complete no parts installed"

Arrived on site to replace damaged top replace and tested unit is now functioning as designed job complete installed WP8563663

"1411#Arrived on site for thin to no ice. Ran diagnostic weak water flow,found pump shutting off water fill early,replaced recirculating pump,valve and bin thermistor ran diagnostic all test passed ran a normal cycle water filled pan correctly. W11542867,w10897719,wpw10511923"

"Arrived on site for freezer door not sealing. Found gap between gasket and cabinet,replaced freezer door brackets reinstalled door checked door seal good. W11668671"

Arrived onsite for previously diagnosed parts. I replaced the display control and main. Unit now operates as designed and shows digits with no issues. Call complete. Installed W11662405 DISPLAY CNTRL AND W11662700 CNTRL.

Arrived onsite for washer pump constantly running. I confirmed the unit will constant drain even with the pressure line off and canceling cycle. Water pressure sensor on the control has failed. I replaced the control and tested unit. Unit is now operating as designed. No leaks. Call complete. Installed W11607637 CONTROL.

Arrived onsite for unit not starting. Upon arrival I found no errors stored. I ran a diagnostic cycle and consumer cycle and found the unit to operate as designed. I advised the customer to watch detergent use as a bubble could have gotten stuck in the pressure line. Unit is operating as designed. If customer is to call back replace the control. Call complete. No leaks. No parts installed.

Arrived onsite for washer pump constantly running. I confirmed the unit will constant drain even with the pressure line off and canceling cycle. Water pressure sensor on the control has failed. I replaced the control and tested unit. Unit is now operating as designed. No leaks. Call complete. Installed W11607637 CONTROL. EXPART.

"Arrived on site to test unit for not working properly, tested unit found start button not working, replaced control and tested unit is now running as designed no leaks detected job complete installed W11683480"

Arrived on site to diagnose washer constantly making noise and wont start. Tested unit and found its stuck in a drain loop. I cancelled out the drain and replaced the control to resolve. Tested with new Control and found no other issues present. Repair completed. Parts used - W11654022.

"Arrived on site for a washing machine that has a special project to replace the control. Inspected unit and work area. I ran the unit through diagnostics and found F1 E1 (main control failure), F8 E1 (long drain), F3 E1 (pressure system fault) and F2 E1 (UI stuck key) error codes indicating an issue with the control. I verified that the customer was within the model and serial ranges for the special project coverage. I replaced the control and calibrated the unit. I ran the unit through an auto test and the unit is working and operating as designed. Call complete. W11603810.."

"Arrived on site to follow up on icemaker getting water freezing in the bin. I found the ice bucket had a good amount of frozen water, which i traced to a frozen fill cup. I cleared out the cup and removed the ice buildup. Cup was either not cleared last visit, or had debris in it. I added some silicon around the fill tube to make sure no other debris can drop. I ran a harvest cycle and watched the fill, and found fill was good, nothing was leaking and there is no valve dripping. Advised customer to follow up if they run into any other issues. Call completed."

"Arrived on site to inspect unit for gas smell when the oven is in use. Tested the unit and found that only half of the bake burner was igniting immediately, while the other half was delayed by approximately 6 seconds. Removed the bake burner and adjusted the air shutter (choke) to correct the gas-to-air ratio. Reinstalled and secured the bake burner. Tested unit and confirmed the bake burner is now igniting fully and immediately. No abnormal gas smell present. Job complete."

"WFW560CHW4 Arrived on site for a washer not draining and making nosies. On arrival I seen washer was on a pedestal. I ran diagnostic and no error codes I seen pedestal nuts were not adjusted . I removed drawer and adjusted all four nuts, leveled and tested in customer mode on quick wash product drained fine and spun great no parts needed. Product is working as its designed no water leaks visible from the main water supply."

FC 2 degrees RC 36 degrees ASD2275BRB00 Arrived on site for a refrigerator not making ice. On arrival I verified issue icemaker has failed I replaced icemaker and tested product is working as its designed no water leaks visible from main water supply.

"WED5100HC3 Arrived on site for a dryer, not spinning and lint trap broken . On arrival, I verified the defective lint trap and the drum not spinning. I replaced lint trap parts, and then I found that the belt was off. Further inspection I found the motor broken . I ordered parts and rescheduled for 7/8/25 -that was the next available date. Also I recommend client to contact home owners so they can clean the ventilation to the home lint is backing up again. ; ordrng 1 W11549461 (Motor) and 1 WP488729 (Screw) and 1 WP697772 (Blower wheel)"

"MED5430MW0 Arrived on site for a dryer not starting. On arrival I verified dryer had power but no operation. I pulled dryer away from the wall and noticed vent was smashed. I removed the back cover and tested the thermal fuse part, which had failed. I replaced part and tested the dryer is working as its designed. I tested ventilation to clients home and it's in poor condition I recommend for client to clean vent to her home. No water leaks visible from main water supply dryer had water connections."

Arrived onsite for previously diagnosed parts. I replaced the faulty control and tested unit. Unit now operates as designed and no issues are present with the washer at time of service. Call complete. No leaks. Installed W11607624 Control Board.

"Arrived on aite to inspect range, not heating or igniting. Upon further inspection, I found that neither igniters were operating. I gained access to the rear of the unit and tested the valve and the spark module, and found that the module had failed. I replaced the module and reassembled and tested the oven. The oven is now operating as designed W11162730. Signature did not save."

Arrived on site for refrigerator taking a long time to make ice. On arrival found bucket full and could harvest and fill without leaks. Instructed customer this style of ice maker does take a minimum of 3 days to fill bin and explained the timing and process of . Unit is woking as deisgned. Call complete

"Arrived on site to inspect unit for door difficulty when closing. Tested unit and found the door striker was not making proper contact with the latch, causing resistance when attempting to close the door. Adjusted the striker alignment. Retested unit and confirmed the door is now closing properly and operating as designed. Job complete."

Arrived on site to test unit for unit giving F8E0 error code. Found upper and lower blowers giving the error codes. Also found and boards will replaced blower and boards on return visit. Rescheduled for 7/7 ; schdld next appmnt for 7/7 MON !

"Arrived onsite for control not responding. On arrival unit was unplugged. Powered unit and drain pump began to run. Ran diagnostics and found error f3e1 pressure system fault. Pressure hose was good. Per Service pointer W11766193, S-code S153EB, Replaced main control. Calibrated and tested. Unit is now functioning properly. Job complete"

"WTW4957PW0 Arrived on site for a washer not working. On arrival I verified issue long drain, and failed control board. I replaced control board, calibrated then tested product is working as its designed no water leaks visible from main water supply."