Service History 307 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, TX 78634

Cliff

Job Details: 03/21/2023

"Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door and badge. Inspected condenser fan and compressor, and found them operating normally and not in need of replacement. Cooling issue was caused by ice on evap coil preventing airflow through unit. All is working properly at this time and no further repairs needed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Pflugerville, TX 78660

Cliff

Job Details: 03/21/2023

Arrived on site to diagnose a dishwasher that isn't responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Pflugerville, TX 78660

Cliff

Job Details: 03/21/2023

Arrived on site to diagnose a dryer that is not turning on. Found door switch failed and replaced it. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pflugerville, TX 78660

Cliff

Job Details: 03/21/2023

Arrived on site to diagnose a dishwasher that is leaking. Found heater gasket collars corroded away causing leak. Replaced heater and documented damage to cabinet. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, TX 78738

Luis

Job Details: 03/21/2023

"Arrived on site. Found mullion not entering catch,raised mullion checked door operation and mullion operation good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Austin, TX 78738

Luis

Job Details: 03/21/2023

Arrived on site. Replaced defective door checked door operation and seal good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78744

Scott

Job Details: 03/21/2023

"Arrived on site ,replaced inlet assembly and drain pump. Ran diagnostics, all checked normal. No water leaks detected at this time. Job complete."

We serviced a

WHIRLPOOL OVEN

Model KOCE500ESS20

Near Burnet, TX 78611

Gerry C

Job Details: 03/21/2023

"KOCE500ESS20 Arrived to inspect broken outer glass. The glass had failed on the oven door and I removed and replaced. I tested operation of the unit and all functions were present. Finding the unit with the circuit breaker originally off, I switched it back of in the unoccupied dwelling. Operational test good."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Waco, TX 76708

Jonathan M

Job Details: 03/21/2023

Arrived on site for a dryer that has a broken door seal. Inspected unit and work area. Did confirm the customers complaint and found the door seal frayed. Replace the door seal and added high temperature adhesive to the door. Seal to keep it in place. Tested the unit and the unit begin to work and operate as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model WDT730HAMZ0

Near Seguin, TX 78155

Andrey

Job Details: 03/21/2023

"Arrived on sit to test unit for damage wheels, tested unit found brackets holding wheels in place are broken off, replaced wheels and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, TX 78722

Wesley

Job Details: 03/21/2023

Arrived onsite and found unit drain wiring broken causing loss of drain function. Repaired wiring. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, TX 78702

Wesley

Job Details: 03/21/2023

Ongoing door alarm. Reed switches work. Replaced unit is now operating as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Austin, TX 78701

Wesley

Job Details: 03/21/2023

Arrived onsite and tested unit for no operation and found safety outlet preventing proper connection at outlet. Secured outer connection and tested function. Unit is now operating as designed.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Whitney, TX 76692

Jonathan M

Job Details: 03/21/2023

"Arrived on site for a washing machine that wont fill. Inspected unit and work area. The customer advised that regardless of what setting they put it on, the unit will not fill. Ran the unit three diagnostics and found an F7 E5 (shifter fault) error code. Ran it through a diagnostic check and found everything working but when it agitated, loud sounds were coming from the washer, and when it tried to spin, only the agitator would spin. Check underneath the unit and found that the slider had been broken and was stuck, causing the issue. Replaced the slider with the truck. Stock slider (W10734521). Tested the unit and the unit began working and operating as designed. Call complete. ; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Austin, TX 78747

Luis

Job Details: 03/21/2023

"Arrived on site for no ice. Found blockage between icemaker and shut off arm,removed blockage adjusted ice water fill,ran icemaker test passed filled with water."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Austin, TX 78701

Wesley

Job Details: 03/21/2023

Arrived onsite for leaking dishwasher and determined cause to be unsecured valve inlet hose. Corrected issue with existing parts. Unit is now operating leak free. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near New Braunfels, TX 78130

Andrew

Job Details: 03/21/2023

Arrived on site and replaced previously diagnosed ice maker cover panel and ice-maker. Ran harvest with no issues. Filled as designed. Advised to monitor. No leaks detected. Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near New Braunfels, TX 78130

Andrew

Job Details: 03/21/2023

"Arrived on site and replaced previously diagnosed UI, control, inlet valve, ice bin thermistor, and fill tube heater. Advised to monitor. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Seguin, TX 78155

Andrey

Job Details: 03/21/2023

"Arrived on site to test unit for over heating, customer stated that unit is getting to hot and melted cabinets on the left side, inspected gasket and it is sealing properly, pre heated oven to 350 degrees with thermocouple, oven sensor and thermocouple are both reading proper temperatures, customer stated that at 475 the unit starts to smoke, heated unit to 475 and noticed some smoke but not electrical but oils burning off, left unit on for 15 minutes, took temperature of unit surfaces, right side at 119 degrees and left at 121 degrees per service pointer W11544031 well below what is allowed, called whirlpool to report and document, per tech line unit is running per manufacturer specifications, SR#7736001163, stated to customer that unit is safe to use and if she is still unhappy to call customer service job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Seguin, TX 78155

Andrey

Job Details: 03/21/2023

"Arrived on site to test unit for no power, tested unit found it has power but will not agitate, just a buzzing noise from motor, capacitor has failed replaced capacitor from truck stock w11395618 tested unit, unit is now running as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Seguin, TX 78155

Andrey

Job Details: 03/21/2023

"Arrived on site to install previously diagnosed emitter and receiver boards, fill tube heater, replaced parts but could not get ice maker to cycle, replaced ice maker and ice box fan as precautionary, tested unit unit is now running as designed, no leaks detected job complete"

We serviced a

JENN-AIR RANGE

Model JGRP548HL01

Near Johnson City, TX 78636

Andrew

Job Details: 03/20/2023

Arrived on site for both ovens not heating properly. Found both bake igniters were disconnected. Secured connections and tested to 359 with no issues. Ensured convection motors and elements working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Spicewood, TX 78669

Luis

Job Details: 03/20/2023

"8956Arrived on site. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78739

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for no drain and missing sound blanket, tested unit found F9E1 error, pulled out dishwasher and found about 10 feet of drain hose clumped up on the back of unit, removed unnecessary hose and installed sound blanket, tested unit in diagnostics all components activating properly, ran normal cycle for ten minutes, unit is running and draining properly, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Kyle, TX 78640

Andrey

Job Details: 03/20/2023

"Arrived on site to replace previously diagnosed ice container and motor shaft, replaced parts and tested, unit is running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Niederwald, TX 78640

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for not washing, tested unit found motor not engaging error present and motor not engaging in diagnostics, replaced sump and motor, tested unit, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Florence, TX 76527

Jonathan M

Job Details: 03/20/2023

Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Recovered the refrigerant and fixed the brazing on the condenser line going to the compressor. Replaced the dryer and charged the unit up with 120 pounds of nitrogen. Found pressures hold for 15 minutes. Vacuumed down the unit to -31 psi and found pressures hold for another 10 minutes. Charged the unit up with 56 g of R600. Plug the Internet and he began to cool and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Maxwell, TX 78656

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for no operation, tested unit found broken door switch, replaced part and tested unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Waco, TX 76706

Jonathan M

Job Details: 03/20/2023

Ive been on site to install previously diagnosed parts. Inspected unit and work area. Replaced the door latch again and tested the unit. I found the unit locking the lid and working as designed. Ran the unit through an auto test in the unit ran as designed. Ran the unit through a rent cycle. Found the unit running through the entire rinse cycle as designed. Advised the customer to keep an eye on the unit and a call back if any other issues persist. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Austin, TX 78751

Wesley

Job Details: 03/20/2023

Arrived onsite and installed compressor and evap and drier and access port. Pulled vacuum for 12 minutes and held vacuum. Recharged system with 4.9oz of R134a. Observed compressor start up and frost pattern. Unit is now operating as designed. All checks good.

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Austin, TX 78705

Scott

Job Details: 03/20/2023

Arrived on site replaced console ( which has new harness ) and control . Ran diagnostics. No error code . Unit is responding to commands and is heating . Job complete

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS01

Near Austin, TX 78737

Leonardo

Job Details: 03/20/2023

Arrived on site to reaped fuse and interior light and control board. Replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS0

Near Andice, TX 78628

Kimo

Job Details: 03/20/2023

Arrived on site o install a door panel on a DW upon arrival I replace the the dusted door panel with the new one and tested unit and found unit operating as designed. Job completed

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Belton, TX 76513

David Z

Job Details: 03/20/2023

Arrived on site to diagnose washer that was not latching properly. Customer advised the latch had cracked when using. Foind door latch cracked and not locking. Replaced latch and tested unit. Verified proper function and locking. Repair completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Marble Falls, TX 78654

Lou

Job Details: 03/20/2023

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer had the unit running a wash cycle and they pointed out where water had been leaking onto the floor at the front left corner area (photo). Opened the unit door and found dry water streaks on the left side of the door and found the left upper corner of the door gasket not sealing properly. The gasket was pushed in at the top left corner (photo) compared to the right side being pushed outwards (photo). I removed and replaced the door gasket and tested the unit and it is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pflugerville, TX 78660

Cliff

Job Details: 03/20/2023

Arrived on site to replace door for refrigerator. Replaced fc door and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Pflugerville, TX 78660

Cliff

Job Details: 03/20/2023

Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door gasket and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Austin, TX 78748

Kevin

Job Details: 03/20/2023

"Arrived on site and inspected range and found customer is experiencing glass surface hot on door. Per service pointer W10917778, Added insulation strip to inside of oven door. This will help but it will not completely remove heat from surface, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Manchaca, TX 78748

Kevin

Job Details: 03/20/2023

"Arrived on site and inspected dishwasher and found builder never attached incoming waterline, Valve is cross threaded. After replacing valve and properly installing dishwasher it will now run correctly. Recommended that homeowner have rinse aid in dispenser, only use correct detergent and discussed optimum pod placement. Also recommended running hot water at kitchen sink on Telus hottest point before starting the dishwasher. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model KCED606GBL01

Near Austin, TX 78759

Paul

Job Details: 03/20/2023

Arrived onsite for a cooktop with a broken glass top. The customer stated they were told by KitchenAid that the glass came in on Friday and we were supposed to be installing it today.; ordrng 1 W11051486 (Cooktop)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, TX 78759

Vincent

Job Details: 03/20/2023

Arrived on site to install parts previously tech diagnosed. Gained access to install new motor and found that the motor was still good. The motor is only missing a bracket. Im ordering the bracket and reschedule to return

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, TX 78732

Vincent

Job Details: 03/20/2023

"Arrived on site for icemachine, inspected unit and work area. Customers complaint was not working, stoped during cleaning cycle. Tested unit and found a bad recirculating pump. ordrng 1 W11542867 (Recirculating pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Liberty Hill, TX 78642

Kimo

Job Details: 03/20/2023

Arrived onsite for DW with a leak coming to the bottom of the unit. Upon inspection I found that the was a hole in the water inlet hose. I realize that the hose that was sent with me was too short.; ordrng 1 5304493868 (Inlet hose)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, TX 78704

Luis

Job Details: 03/20/2023

"Arrived on site for no ice and frost in freezer section. Ran icemaker diagnostics icemaker passed harvest and filled with water ran ice box fan test failed,fan not running,ran evaporator thermistor test defective harness ordering harness and ice box fan. ; ordrng 1 W11407678 (Ice box fan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Wimberley, TX 78676

Andrew

Job Details: 03/20/2023

Arrived on site to test unit for frost building up in FC and gasket torn on RC door. Found top left gasket not sealing properly on FC door and both RC gaskets deteriorating. Recommend replacing all 3 door gaskets and both LH and RH rails in FC.; ordrng 1 W10571967 (FC gasket) and 1 WPW10132653 (LH glide) and 1 W10132652 (RH glide) and 1 WPW10420083 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Austin, TX 78737

Kevin

Job Details: 03/20/2023

Arrived on site and found customer is experiencing water dripping on floor from in between door panels. Removed outer door panel and found sound insulation is wet on the lower 4 inches on center. Ran dishwasher and water may be overlapping tub edge. Will bring back dispenser and parts research plastic edge of tub.; ordrng 1 W10861000 (Dispenser) and 1 Tubedge (Parts research)

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near Austin, TX 78748

Kevin

Job Details: 03/20/2023

"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and wash motor was running properly briefly. Took a short video and then started dishwasher three more times and wash motor did not run again. Inspected float switch and didnt see any issues. Will bring back control, wash motor, and all float switch pieces to ensure repair on next visit.; ordrng 1 W11613570 (Wash motor) and 1 W11613566 (Control) and 1 WPW10195039 (Switch) and 1 WPW10316267 (Standpipe for float) and 1 WPW10346525 (Float)"

We serviced a

WHIRLPOOL FREEZER

Model KRFF507HBS04

Near Austin, TX 78739

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for not cooling, tested unit found evaporator fan not engaging and control throwing PO error code, replaced evaporator and control, unit is now cooling properly and can engaging but when FC door is open light flickers intermittent, inspected door switch and found it broken, ordering door switch, ordrng 1 W11396033 (Door switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM05

Near Salado, TX 76571

David Z

Job Details: 03/20/2023

Arrived on site to diagnose refrigerator that was not cooling at all. Tested unit and found no frost pattern with compressor running. Unit has a sealed system failure and needs replacement. Ordering sealed system parts. Office to schedule R600 sealed system repair. Steel line. ; ordrng 1 R600 (R600 kit) and 1 W11578209 (Compressor) and 1 W11572047 (Evap) and 1 W11506635 (Access Port) and 1 Wpw10143759 (Dryer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Temple, TX 76504

Tyler

Job Details: 03/20/2023

Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found water leaking from 5/16-1/4 water coupler WPW10334458. Rescheduled customer to complete repairs with couplers ; ordrng 1 WPW10334458 (5/16-1/4 coupler)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Liberty Hill, TX 78642

Kimo

Job Details: 03/20/2023

Arrived onsite for a DW with a dented door. Upon inspection I found that there was a dent in the DW door. I replace the outer door panel. But the door handle studs broken am ordering the studs and screws. Office to reschedule. (Unoccupied home); ordrng 4 W11157086 (Studs)s and 4 W10826179 (SCREW)s

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15PDXZS0

Near Liberty Hill, TX 78642

Kimo

Job Details: 03/20/2023

Arrived onsite for a ice machine that is not producing ice. Upon arrival I found that there was no water in the unit and when I ran the water inlet valve I found that it did not fill. I then replace the valve and tested the unit and found that the unit was filling with water and all functions worked but the cooling plate did not get cold what so ever but the you could hear the compressor and the condenser fan running. I am ordering a ss to complete this call. Office to reschedule ; ordrng 1 WPW10605286 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 WP2313624 (CONDENSER) and 1 Drier (Drier)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GL0

Near Liberty Hill, TX 78642

Kimo

Job Details: 03/20/2023

Arrived onsite for a DW that will not hole its door up/the door will fall to the floor when opened. Upon inspection I found that the links where broken I replaced the and tested the unit and found that the ui would not respond to touch at times I am ordering Y and rescheduling visit. ordrng 1 W11302460 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS246LL0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/20/2023

Arrived on site to test unit for unit giving F8E4 fill valve error. Ordering new inlet and fill valve. Will need to replace inlet and fill valve and control board. Reschedule with customer. ; ordrng 1 W11535094 (Inlet) and 1 W11434044 (Fill valve)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Austin, TX 78734

Luis

Job Details: 03/20/2023

Arrived on site. Found broken tabs on water pan preventing drain pump installation ordering a new water pan. ; ordrng 1 W11542868 (Pump drain) and 1 W11614100 (Water pan)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Briarcliff, TX 78669

Luis

Job Details: 03/20/2023

"Arrived on site for no ice,water leaking and lights issue. Ran diagnostics E2 error code on icemaker defective icemaker,found water in fresh food compartment no ice build up diagnosed a clogged extension drain,found defective upper left led module. Ordering icemaker,led module and drain extension ; ordrng 1 W11658802 (Icemaker) and 1 W11462342 (Led module) and 1 W11084807 (Extension)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Wimberley, TX 78676

Andrew

Job Details: 03/20/2023

Arrived on site to test unit for not washing properly and not spinning. Found bad run cap preventing unit form agitating and spinning. If earlier spot opens customer would appreciate sooner. ; ordrng 1 W11428524 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, TX 78759

Paul

Job Details: 03/20/2023

Arrived onsite for a refrigerator with the left RC door not closing all the way and sticking out unless it is pushed in. I found the chassis not level causing the mullion to stick and keep the door farther out. I leveled the chassis and the doors are closing properly. The customer stated she told the dispatcher that there was a light out in the RC also. I found the left rear upper light out on the ice box. Ordering W11462342 module. ordrng 1 W11462342 (Module)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Austin, TX 78738

Vincent

Job Details: 03/20/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not working. Inspected unit and and removed lower cover and found water leaking. Entered diagnostic and retrieved error code 2-1 . Pulled unit out on my floor protector and found the tub leaking to possible damage by installation or defective from manufacture. Im ordering new pump and tub. Office to reschedule when parts are available. Leaks where present at the time of service. Left unit unplugged from the power outlet. ; ordrng 1 W11409866 (Tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Harker Heights, TX 76548

David Z

Job Details: 03/20/2023

"Arrived on site to diagnose refrigerator rarely making ice. Checked for error codes and found E5, for mold thermistor. Unit does not cycle. Ordering new icemaker assembly to complete repair, part currently 0 stock. Office to schedule return visit when we can receive part. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/20/2023

Arrived on site to test unit for inner glass oven broken. Test unit and found glass shattered. Ordering new inner glass office to reschedule ; ordrng 1 WPW10618107 (Inner glass)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/20/2023

Arrived on site to test unit for unit not closing correctly. Test unit and found latch not sitting correctly. Secured latch test unit and unit test good. Found 2 screws missing on front panel. Ordering new screws. Office to reschedule ; ordrng 2 WPW10348408 (Screws)s and 2 WPW10213953 (Screws)s

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Temple, TX 76501

David Z

Job Details: 03/20/2023

Arrived on site to install control diagnosed on previous visit. Replaced control with new and trimmed pressure hose. Tested unit and verified unit working properly. Repair completed.; O-emld tckt

We serviced a

WHIRLPOOL FREEZER

Model KUDF204KPA00

Near Austin, TX 78731

Vincent

Job Details: 03/20/2023

"Arrived on site for icemaker, inspected unit and work area. Customers complaint was icemaker not working. Tested unit and found a dead icemaker. Im ordering icemaker, and returning with valve, display and control board. Office to reschedule when parts have arrived. ; ordrng 1 W11596827 (Ice maker) and 1 W11580275 (Contol UI) and 1 W11580234 (Control board) and 1 W11580309 (Valve)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Austin, TX 78717

Paul

Job Details: 03/20/2023

Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the blower wheel and tested the dryer. The unit is working as designed.

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2 11

Near Georgetown, TX 78628

Gerry C

Job Details: 03/20/2023

"WF50K7500AV/A2 11 Arrived to inspect non-operation. I found the unit would fill and the drain pump was also present (loud clicking and suspected failure in a short period,) but the the basket assembly made no attempt to rotate. I verified all of the door switches had continuity, including the convenience door and tested the motor. The three windings were 10.9, 10.9 and 11 ohms, above the MFG referenced number, but a known error within the MFG documentation of 6 ohms. The speed sensor tested correctly and I monitored for any applied power during attempted use. There was never any measurable current sent to the motor on any of the three lines and I suspect the failure is within both the speed control and main boards, due to there being no stored errors. The unit was also very difficult to get into service mode and may denote further controller errors. I advised the customer of my findings and they elected to not pursue attempted repair due to cost. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78704

Scott

Job Details: 03/20/2023

"Arrived on site for led light issues . Found front LED module on ice box had failed . Replaced module . All lights are functioning properly . Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Austin, TX 78704

Scott

Job Details: 03/20/2023

"Arrived on site ,replaced power control board . Ran diagnostics. Door is opening via control panel. Unit is heating per wp specs . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304DBL0

Near Austin, TX 78735

Kevin

Job Details: 03/20/2023

"Arrived on site and inspected dishwasher and found wash motor is leaking. After repair confirmed dishwasher is no longer leaking, job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Driftwood, TX 78619

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for no power, tested unit found it has no power, check breaker and found it tripped, reset breaker and tested unit, unit is heating properly, no error codes, advised customer to monitor if it trips breaker again, it is possible that the breaker is getting loose at bad, unit is running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Austin, TX 78739

Andrey

Job Details: 03/20/2023

"Arrived on site to test unit for dishwasher not working properly, tested unit found motor is not engaging in diagnostics, in normal wash it is diverter is clicking none stop like its slipping gears but engaged in sensor wash, due to the diverter issues and program malfunction,job complete"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bruceville-Eddy, TX 76524

Tyler

Job Details: 03/20/2023

"Arrived on site for washer not locking lid properly and completing cycles. Upon arrival confirmed issue and found f5E2 in diagnostics. After further testing I found lidlock internally broken causin* failure. I made repairs with new latch, reset and tested unit, found washer working as designed without leaks or failures call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Waco, TX 76706

Tyler

Job Details: 03/20/2023

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found compressor running with .5 amps drawn. Found 115v applied to evap fan motor but motor was stuck and not running. Found 7nit had low side leak in evap coil.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, TX 78641

Maurice R

Job Details: 03/20/2023

"Arrived onsite for icemaker not producing ice. On inspection found the tray of the icemaker inside the ice bin. I replaced the icemaker and called for water. The tray filled with water, told the customer that there was a lot of frozen water under the ice bin. Informed the customer that could have been caused by the ice malfunction and to keep a eye on that issue. No water leaks were detected during inspection.

We serviced a

KENMORE DRYER

Model 110.878926

Near Georgetown, TX 78628

Kimo

Job Details: 03/20/2023

Arrived onsite for a dryer that is not tumbling and not heating. Upon inspection I found that all items that have controls the tumbling and heating off the unit were good but the thermal fuse. I installed the fuse and tested the unit no found that unit operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS03

Near Horseshoe Bay, TX 78657

Lou

Job Details: 03/20/2023

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure and both RC door gaskets being badly worn, I removed and replaced the compressor, evaporator, pan heater, access valve, UV dye drier and both RC door gaskets. I vacuumed the system and pressures held good. I installed 6.25oz of R134a refrigerant and monitored pressures. Unit is cooling as designed and both RC doors are sealing properly. No water leaks observed during service, job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Austin, TX 78717

Vincent

Job Details: 03/20/2023

"Arrived on site for refrigerator, inspected unit in work area. Customer complaint is icemaker not working. Tested unit and found icemaker dead. Customer had already fixed water lines that were chewed up. I found wires also chewed up and they were also fixed but I cannot guarantee its working. I had advised customer to replace the lower harness the control board and the icemaker. No leaks were observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near Austin, TX 78732

Vincent

Job Details: 03/20/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher not drying. Entered diagnostics and retrieved error codes F6E6 F8E1. Ran a diagnostic and found everything working properly. Advised customer to run hot water before running dishwasher so the element does not turn off. No leaks where observed during service.

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Blanco, TX 78606

Andrew

Job Details: 03/20/2023

"Arrived on site to test unit for constant hour glass symbol on console. Verified console received proper consistent voltage of 14.8vdc. Replaced console and tested unit to 350 with no issues. Advised to download whirlpool app and connect to WiFi to ensure latest software being downloaded.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, TX 78746

Luis

Job Details: 03/20/2023

"Arrived on site for not dispensing ice. Found dispenser motor incased in ice diagnosed a defective motor,replaced auger motor,cleared ice tested ice dispenser unit working as designed; used 1 W11202789 (Motor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Austin, TX 78703

Luis

Job Details: 03/20/2023

"Arrived on site for no ice and not freezing correctly,ran diagnostics E5 error code timed icemakimg,ran evaporator fan test freezer fan not powering on,checked voltage good voltage at harness diagnosed a defective fan motor. Due to fan not running possibly no ice due to fan. Replaced fan motor,ran diagnostics fan powered on advised customer to power cycle unit to remove error code and check for ice production. P

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Jonesboro, TX 76538

Jonathan M

Job Details: 03/20/2023

"Arrived on site for a dishwasher that has an upper rack that is falling. Inspected unit and work area. Found the two rollers on both sides had fallen off causing the top rack to fall forward. Replaced the adjusters on both sides and tested the unit. The unit began to work and operate as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Dripping Springs, TX 78620

Leonardo

Job Details: 03/20/2023

Arrived on site to replace magnetron capacitor and diode. Replaced all parts test unit and unit heating correctly job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Georgetown, TX 78633

Gerry C

Job Details: 03/20/2023

"WED4815EW1 Arrived to inspect noise. I found the rollers had worn and the left one was starting to seize. I replaced the rollers with the rebuild kit and tested. The handle had also failed and required replacement.

We serviced a

LG WASHER

Model WT7300CW

Near Leander, TX 78641

Maurice R

Job Details: 03/20/2023

Arrived onsite for washer walking. On inspection found that all the sides of the cabinet are bowed out due to the unit get off balance. On further inspection found that the suspension was weak and the stabilizer shock were not working correctly.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Cedar Park, TX 78613

Maurice R

Job Details: 03/20/2023

Arrived onsite for MW not working. On inspection that the start and cancel button and non responsive to the touch. There is no beep when you press the button. The buttons on the right side responds with a beep. Installed a new UI and the buttons are responding to the touch now. The unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Georgetown, TX 78628

Kimo

Job Details: 03/20/2023

Arrived on site for a refrigerator that smells like fish in the rc. Upon inspection I found the the smell was coming from a brown solidified liquid that was hiding underneath the pantry drawer I cleaned it up and found that the smell when away. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Kingsland, TX 78639

Lou

Job Details: 03/20/2023

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised the unit is cooling fine and water was leaking from the top of the RC section. I tested temps in the FC=6 degrees and RC=33 degrees (setting of 35 degrees). I reset the RC temp to 37 (recommended temp). I inspected the evaporator in the RC section and found it to have a good frost pattern. I did find a small amount of water that dripped from the evap cover and cleaned it up. I didnt find any evidence of ice build up as the customer described they found on the evap cover. From the customers description of issues, it appears that the unit door was possibly left cracked open and created an air leak. I recommended the customer monitor the unit and notify our office if the issues persists. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Leander, TX 78641

Maurice R

Job Details: 03/20/2023

"Arrived on site for dishwasher not working correctly. On inspection found that water was being released into the unit but not being sprayed through the wash arms. I found error F9E1, I replaced the pump assembly and test unit again. Water is now being sprayed through the arms now. Tested heating element and it ohmed out at 20ohms and was heating correctly.

We serviced a

KITCHENAID RANGE

Model KGCU467VSS02

Near Lakeway, TX 78738

Vincent

Job Details: 03/20/2023

"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit not igniting on one burner. Tested unit and found that orifice was clogged and not allowing the gas to flow to the igniter. Cleaned it out and tested, unit is now operating designed. No leaks where observed during service. Job completed.

We serviced a

KENMORE WASHER

Model 417.41102

Near Austin, TX 78759

Wesley

Job Details: 03/20/2023

Arrived onsite to repair washer by replacing the valve assembly. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Jarrell, TX 76537

David Z

Job Details: 03/20/2023

Arrived on site to diagnose dishwasher that is not draining. Examined disposal and found the disposal still had its knockout present. Removed knockout from disposal and tested unit. Verified all working as designed with no leaks. Repair completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Niederwald, TX 78640

Leonardo

Job Details: 03/20/2023

Arrived on site to test unit for upper rack making loud noise. Test unit and found hard water making wheels squeaking. Advised customer to clean unit with white vinegar to help with the calcium. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Round Rock, TX 78681

Gerry C

Job Details: 03/20/2023

"KRMF706ESS05 Arrived to instal previously diagnosed and ordered part. I removed the failed closer and installed the replacement. During final testing, I found the condenser entry point tubing would vibrate and after securing, the issue was corrected. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Austin, TX 78717

Paul

Job Details: 03/20/2023

Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the capacitor and ran manual loads in agitate and spin. The washer is working as designed. Call complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ13

Near Georgetown, TX 78633

Gerry C

Job Details: 03/20/2023

"MFI2570FEZ13 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the shelves and tested. The issue was not resolved and required further work. I found that by applying MFG approved lubricant to the sliding portions of the shelves, the issue was resolved and the customer was satisfied with the repair. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM01

Near Georgetown, TX 78633

Gerry C

Job Details: 03/20/2023

"WRS586FLDM01 Arrived to inspect no ice. I found the ice maker would rotate and verified voltage to the valve and I could could hear it attempting to fill. Removing the lower supply line to the door, I found the line within the door had frozen. I verified voltage to the fill tube heater and that the fill tube heater had continuity, showing 101 . I advised the customer the issue is within the door and cannot be corrected, except for door replacement. Due to the cost, the customer decided to not proceed, knowing no further repair could be performed. Warranty applied to service. No leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Georgetown, TX 78633

Gerry C

Job Details: 03/20/2023

"WRF757SDHZ04 Arrived to inspect noise and door alignment issues. The unit required door adjustments and chassis squaring. There was a noise from the compressor area and after securing the condenser tubing, the issue was resolved. The ice maker housing required pushing it back and after, the ice bin door gasket folding was corrected. Operational test good, no leaks observed during service."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Georgetown, TX 78633

Gerry C

Job Details: 03/20/2023

"MVW7232HW0 Arrived to inspect noise. The customer presented a video that a squeal could be heard intermittently. Inspection of the gear case area revealed it was in the early stages of leaking and lines of oil that were flung from the hub could be seen in the rotor. I removed and replaced the gear case, slider and rotor and re-calibrated. Testing revealed normal operation and there were no leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Austin, TX 78744

Scott

Job Details: 03/20/2023

Arrived on site for light and control lighting up. Found packing tape holding the switch down . Removed tape . Unit is operating normally . No water leaks detected. Job complete .