Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Derek S.

Derek S.

MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service

Near Ranch to Market Rd 150, Kyle, TX 78640
Thomas L.

Thomas L.

Checked unit. Found that the on/off switch was stuck off. Adjusted switch and tested unit. All ok. Ventilation good. Complete

Near Peggy Dr, Liberty Hill, TX 78642
Derek S.

Derek S.

MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service

Near Ranch to Market Rd 150, Kyle, TX 78640
Derek S.

Derek S.

MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service

Near Ranch to Market Rd 150, Kyle, TX 78640
Tyler B.

Tyler B.

Near Katherine Drive, Round Rock, TX 78681
Derek S.

Derek S.

WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section

Near N Old Stagecoach Rd, Kyle, TX 78640
Derek S.

Derek S.

WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section

Near N Old Stagecoach Rd, Kyle, TX 78640
Brandon C.

Brandon C.

Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.

Near Bella Colinas Dr, Austin, TX 78738
Thomas L.

Thomas L.

Temps are 32-34 in fresh food, -1 in freezer. Both evaporator look good, ran diagnostics and tested all fans, all ok. Showed customer how to utilize the max cool and max ice settings. All water connections are dry. Complete

Near Co Rd 284, Liberty Hill, TX 78642
Tyler B.

Tyler B.

Near Cornerstone, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Rollingway Cove, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.

Near Ivalenes Hope Dr, Austin, TX 78717
Clif L.

Clif L.

Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Zimmerman Ln, Austin, TX 78726
Tyler B.

Tyler B.

Near Sam Bass Rd, Round Rock, TX 78681
Arthur B.

Arthur B.

WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite to install new FC Door from prior visit’s diagnosis. Removed warped door and installed new replacement. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Whispering Oaks Loop, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.

Near Morgan Creek Ct, Austin, TX 78717
Thomas L.

Thomas L.

Arrived on site for no operations. Found motor control board lights indicating a failed motor control. The water level switch is also not regulating proper water level and will need replacement

Near FM 1174, Bertram, TX 78605
Derek S.

Derek S.

WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service

Near Birmingham Dr, Austin, TX 78748
Derek S.

Derek S.

WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service

Near Birmingham Dr, Austin, TX 78748
Arthur B.

Arthur B.

MEDC300BW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found door switch not clicking. Removed back panel and checked thermal fuse. No continuity found on thermal fuse. Removed thermal fuse and door switch. Installed new replacements. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Morganite Ln, Killeen, TX 76542
Brandon C.

Brandon C.

Arrived on site for unit not making ice, found bad ice maker, I replaced ice maker, unit tested good. No leaks at time of service.

Near Longhorn Skyway, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MEDE201YW0 (Dryer) - Arrived onsite for dryer not heating. Removed bulkhead and checked element for continuity. Found element broken. Removed and replaced element. Reassembled. Also found coins stuck between drum and fins. Removed obstructions and reassembled. Tested unit. Unit now heats and tumbles quietly. Dryer vent and lint trap was clean at time of service.

Near Kingwood Dr, Killeen, TX 76543
Tyler B.

Tyler B.

Near Pebblestone Trail, Round Rock, TX 78665
Arthur B.

Arthur B.

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking water. Tested unit and found hot water valve was separated from housing causing leaks. Removed defective water valve and installed new replacement. Reassembled. Tested unit. Found no water leaks on new valve. No other issues found. All water connections were dry at time of service.

Near Jordan Loop, Nolanville, TX 76559
Steve C.

Steve C.

Arrived on site for the unit is icing up in the freezer and freezer door is hard to open. Found the unit has the older style drain tube and the slides bearings are defective. Replaced both slides and drain tube kit. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Thiele Rd, Lorena, TX 76655
Jonathan  S.

Jonathan S.

Hotpoint dryer model# HTDX100EM6WW. Not powering on.

Near E 19th St, Georgetown, TX 78626
Derek S.

Derek S.

WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232

Near Old San Antonio Rd, Austin, TX 78748
Derek S.

Derek S.

WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232

Near Old San Antonio Rd, Austin, TX 78748
Arthur B.

Arthur B.

MVWB835DW1 (Top Load a Washer) - Arrived onsite to remove and replace console from prior tech’s diagnosis. Removed defective console and installed new replacement. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Neff Dr, Copperas Cove, TX 76522
Derek S.

Derek S.

MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service

Near Tara Dr, Austin, TX 78747
Derek S.

Derek S.

MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service

Near Tara Dr, Austin, TX 78747
Arthur B.

Arthur B.

RTE4516FW2 (Top Load Washer) - Arrived onsite for customer compliant of washer leaking from bottom when in use. Filled unit manually and drained. Found drain tubing in house is clogged causing water to back up and leak on the floor. Advised customer of issues. He will have plumber look over and take care of issues. No other issues found. All water connections were dry at time of service.

Near James Loop, Killeen, TX 76542
Tyler B.

Tyler B.

Near N Fwy Service Rd, Georgetown, TX 78626
Arthur B.

Arthur B.

WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer compliant of not cooling in RC section of french door refrigerator. Removed evaporator cover and found motor had seized causing evaporator to freeze up. Used steamer to clear out ice and installed new evaporator cover. Reassembled. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.

Near Glennwood Dr, Killeen, TX 76542
Derek S.

Derek S.

WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.

Near Chasewych Dr, Austin, TX 78745
Derek S.

Derek S.

WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.

Near Chasewych Dr, Austin, TX 78745
Derek S.

Derek S.

GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,

Near Chasewych Dr, Austin, TX 78745
Derek S.

Derek S.

GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,

Near Chasewych Dr, Austin, TX 78745
Tyler B.

Tyler B.

Near Isabella Ln, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Clean out wash pump filters and sump. Unit now operates at proper sound levels. Complete

Near FM 2268, Holland, TX 76534
Tyler B.

Tyler B.

Near W Custers Creek Bend, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Removed and replaced Noisey support wheels/ repair kit. Unit now operates properly. Vent in unit is clear.

Near Fawn Meadows Dr, Temple, TX 76502
Scott  M.

Scott M.

Whirlpool refrigerator fridge door frost building up in the freezer section

Near Orlando Rd, Austin, TX 78733
Arthur B.

Arthur B.

MED5500FW2 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Tested unit and found unit dryer tube is vibrating against rear. Adjusted dryer tube. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Daisy Ln, Temple, TX 76502
Kevin B.

Kevin B.

Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete

Near US-290, Austin, TX 78752
Derek S.

Derek S.

GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,

Near Tranquility Mountain, Buda, TX 78610
Derek S.

Derek S.

GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,

Near Tranquility Mountain, Buda, TX 78610
Thomas L.

Thomas L.

Checked unit. Was stuck in defrost when arrived. Advanced timer manually, components kicked on. Compressor did not come on. Tested compressor and run winding shorted to ground and relay and overload blown. Unit needs the compressor , relay, overload, and defrost timer. Send for authorization

Near Crows Ranch Rd, Salado, TX 76571
Scott  M.

Scott M.

Maytag gas dryer, burning smell, needs to be converted to propane from natural gas

Near N Capital of Texas Hwy, Austin, TX 78746
Thomas L.

Thomas L.

Checked unit. Ran diagnostics and spin test. Found that the lid lock was noisy, washplate rubbing the basket and hub, due to a failed gearcase. Also control would not exit out of test mode. Unit needs the gearcase, hub assembly, washplate , and control board. Send to Lowe’s for authorization

Near Cedar Valley Rd, Salado, TX 76571
Robert J.

Robert J.

IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.

Near Avenue F, Austin, TX 78751
Lou S.

Lou S.

arrived on site to inspect cooktop flames not correct. Upon further inspection, I found that the front middle burner flame was yellowish orange and very high. I found that the burner gas sleeve that is located in the center of the burner that helps regulate the gas was not engaged and was sliding down inside the burner on top of the orifice and blocking gas flow. I adjusted the sleeve and placed it back on the burner until it snapped into place and tested the unit. The burner operated as designed. No gas leaks detected during service, job completed.

Near Umbrella Sky, Liberty Hill, TX 78642
Derek S.

Derek S.

WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .

Near Guemal Road, Buda, TX 78610
Derek S.

Derek S.

WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .

Near Guemal Road, Buda, TX 78610
Clif L.

Clif L.

Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Balcones Club Dr, Austin, TX 78750
Arthur B.

Arthur B.

MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of no heat on dryer and loud noises coming from dryer. Removed air channel and found motor blower wheel stripped causing noise. Checked incoming voltage and found only 120V. Customer will have voltage checked before return. Ordering motor and blower wheel to complete repair. R/S for 9/19. Dryer disconnected at this time.

Near , TX
Jerry C.

Jerry C.

KUDH03DTBL0 Arrived to inspect leak. I found there were signs of leaking from the vent assemblies, but the heater connector on the left side was steadily dripping. I tightened the heater connector nut and tested. The leak issue was resolved and I found no further evidence of current leaks. Operational test good, no leaks of the water supply observed during service.

Near Brandy Ln, Georgetown, TX 78628
Derek S.

Derek S.

MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service

Near Green Pastures Dr, Kyle, TX 78640
Derek S.

Derek S.

MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service

Near Green Pastures Dr, Kyle, TX 78640
Arthur B.

Arthur B.

WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of from load washer from bottom. Removed door assembled and found drain pump had hairline crack causing leak. Removed and replaced drain pump. Reassembled and tested. Found no leaks coming from bottom. No other issues found. All water connections were dry at time of service.

Near Cedro Circle, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit had standing water in the tub and the drain pump had been engaged and the unit still wasn’t draining. The customer advised that the unit is approximately two months old and they were the first to use the unit and it never drained from the first use. I looked underneath the kitchen sink to inspect the drain hose to the disposal and removed the drain hose from the disposal and found that the disposal plug had not been removed. I removed the plug and re-installed the dishwasher drain hose to the disposal and placed the unit in diagnostics. The unit showed error code 6/4-float switch stuck. Using my wet vac, I vacuumed the water from the unit before starting diagnostics. I cleared the error code and continued with testing and the unit operated as designed and the drain pump operated good. No water leaks observed during service, job completed.

Near Madrid Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit. All water connection are dry. Customer had unit pulled out when we arrived

Near Summer Ridge Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit.

Near Pristine Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Pristine Dr, Georgetown, TX 78633
Robert J.

Robert J.

MFI2570FEZ02 Arrived on job for complaints of no ice. Removed ice bin and found ice blocking sensor arm. Removed ice and check arm operation normal. Wait until ice maker finish harvest. No leaks detected. Job complete

Near Becker Ln, Del Valle, TX 78617
Brandon C.

Brandon C.

Arrived on site for washer not working or starting cycle. Found error codes, f5e1 and f5e2 lid lock error. I found bad lid latch. I replaced lid latch, unit tested good. No leaks at time of service.

Near Granada Hills, New Braunfels, TX 78132
Thomas L.

Thomas L.

Arrived on site for no ignition. Found unit to have a failed spark module. Replaced module and tested unit. All operations are now normal.

Near 6 Flags Dr, Georgetown, TX 78633
Scott  M.

Scott M.

IKEA slide in range , blower error

Near Burnet Rd, Austin, TX 78758
Arthur B.

Arthur B.

WTW5640XW3 (Top Load Washer) - Arrived onsite for customer complaint of unit not starting and locks and unlocks on top load washer. Found can not spin basket. Found gearcase is seized. Tilted unit up and found motor also has burning smell. Unit will need new gearcase, motor and capacitor to complete repair. Authorization must be given before we can proceed. R/S for 9/17. Unit is unplugged a this time. All water connections were dry at time of service.

Near Sands Ln, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to inspect oven power cord showing wires. Upon further inspection, I found that the power cord had been cut or spliced by the unit foot guide as the cord hung down to the floor and appears to have gotten caught in between the door and the guide. I removed and replaced the power cord and using a tie, I strapped it to the middle brace on the ack of the unit to keep the cord from falling to the floor and getting damaged again. I tested the unit and it operated as designed. No gas leaks detected during service, job completed.

Near Macfarland St, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and it showed error code 7/1. I cleared the error code ad continued with testing and the unit operated as designed with no error codes at the end of testing. While looking inside the unit, I found that the heating element was burnt into two pieces. I verified that the control was good. I removed and replaced the heating element ad tested the unit again and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.

Near Lions Den, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that drain pump intermittently cutting out. Installed new drain pump,and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Hensley Dr, Leander, TX 78641
Tyler B.

Tyler B.

Near W Morrow St, Georgetown, TX 78626
Arthur B.

Arthur B.

MHWE251YG00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not draining and locked. Ran diagnostics and found error code F9E1 (Long Drain). Removed toe plate and removed drain trap. Found coins and sock lodged. Removed and clean drain area. Reassembled. Clear error codes and tested. Unit fills,washes,drain and spins as intended. Advised customer to load less clothes and check for any loose items in clothes. Ran clean cycles to removed smell and remaining soap. No other issues found. All water connections were dry at time of service.

Near Mosaic Trail, Killeen, TX 76542
Thomas L.

Thomas L.

Replaced the spark switch wire harness due to the front left switch was not working properly. Tested all burners and all good. Job complete

Near Fawn Ridge Rd, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

Arrived on site and found water is off at source to dishwasher, after correcting ran a diagnostic cycle and found knock out on garbage disposal was never removed. Customer will contact builder to correct this. No water leaks from connections at time of service, job complete.

Near N Interstate 35 Frontage Rd, San Marcos, TX 78666
Luis M.

Luis M.

Ge refrigerator-installed updated inverter control

Near Deer Haven Rd, Austin, TX 78737
James C.

James C.

Arrived on site and tested unit. Found noise coming from drain pump. Removed pump and inspected. Found impeller to be the cause of the noise. Installed new drain pump and tested. Unit working properly and all water connections dry at time of service. Job complete

Near St Genevieve Dr, Leander, TX 78641
Luis M.

Luis M.

Refrigerator-installed updated control kit

Near Stratton Ct, Austin, TX 78737
Derek S.

Derek S.

WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,

Near Jacobs Creek Ct, Austin, TX 78749
Derek S.

Derek S.

WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,

Near Jacobs Creek Ct, Austin, TX 78749
Thomas L.

Thomas L.

Tested unit. All water connections were dry. ran calibration test, lid lock good and all components test good. No error codes. Ran rinse and spin cycle. All tested good. Complete

Near Aster St, Kingsland, TX 78639
Arthur B.

Arthur B.

WTW6400SW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer make loud grinding noise when in use. Spun inner basket and found bearing at grinding. Upon removal and install of new bearing kit, found upper piece of the bearing is seized inside shaft area and will not come out. Found unit will need whole tub assembly. AHS must approve before we can proceed. OF to R/S. All water connections were dry at time of service.

Near Hooper St, Killeen, TX 76543
Kevin B.

Kevin B.

KB there 9/12 WED, 10:52 to 12:06, Arrived on site found a previous company has replaced induction kit wb27x27843 customer states that before previous companies visit elements on the left-hand side or not heating at all. After previous company replaced induction kit left-hand side is heating but customer states it is slower and noisier than during previous operation. Spoke with GE tech assist first discussed service bulletin RA0-16 and gave two different part numbers wb27x27184 and wb27x27185 and stated that previous company should have used these. However they ultimately decided at the part the previous companies changed has corrected the operation and although the noise is louder and operation is slower than the customers previous experience the cooktop is operating properly. Tech assist operator pointed toward page 12 of the use and care manual stating that elements can hum and this is normal. case #180912-003935; Job Cmpltd, snapped 1 QuickPics

Near Wonder World Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

Arrived on site and replaced valve housing diagnosed on previous visit, after replacement all function has returned to wash machine. No water leaks from connections at time of service, job complete

Near Ranch Rd 12, San Marcos, TX 78666
Derek S.

Derek S.

MVWC200XW0 Arrived on site to repair unit for water leak and tub sagging on one side, i found suspension rods worn and one was broken, I replaced all rods and verified operations getting towels soaked and ran spin cycle with no issue.

Near FM 967, Buda, TX 78610
Derek S.

Derek S.

MVWC200XW0 Arrived on site to repair unit for water leak and tub sagging on one side, i found suspension rods worn and one was broken, I replaced all rods and verified operations getting towels soaked and ran spin cycle with no issue.

Near FM 967, Buda, TX 78610
Thomas L.

Thomas L.

Replaced the control board. Tested unit, all components test good. Complete

Near Ranch Rd 2900, Kingsland, TX 78639
Tyler B.

Tyler B.

Near Ambling Trail, Pflugerville, TX 78660
Tyler B.

Tyler B.

Near Rowe Loop, Pflugerville, TX 78660
Thomas L.

Thomas L.

Error for stuck key failure. Replaced the control panel and tested. Both ovens heat and control works properly. Complete.

Near Watkins Point, Kingsland, TX 78639
Arthur B.

Arthur B.

MED5500FW1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found wheels has shredded off bearings. Removed and replied wheels. Reassembled. Dryer now tumbles quietly as intended. Dryer and lint trap was clean of lint at time of service.

Near Sheridan Loop, Belton, TX 76513
Thomas L.

Thomas L.

Checked unit and found the filter had popped out and is not actuating the filter switch. Removed the filter, cleaned, and reinstalled. Tested good. Complete

Near Watkins Point, Kingsland, TX 78639
Derek S.

Derek S.

MEDB835DW4 Arrived on site to repair unit for not start, I ran service test and found error F4e3. Air restriction. The unit is venting correctly and working as designed, I informed Mrs if the unit is not venting correctly due to house vent blockage can create moisture in the user interface and it will not work until dried, verified interface is working unit is heating, cleaned lint out of unit, recommend to clean the house duct for optimal air flow, dryer free of lint at the time of service

Near Pintail St, Kyle, TX 78640
Derek S.

Derek S.

MEDB835DW4 Arrived on site to repair unit for not start, I ran service test and found error F4e3. Air restriction. The unit is venting correctly and working as designed, I informed Mrs if the unit is not venting correctly due to house vent blockage can create moisture in the user interface and it will not work until dried, verified interface is working unit is heating, cleaned lint out of unit, recommend to clean the house duct for optimal air flow, dryer free of lint at the time of service

Near Pintail St, Kyle, TX 78640
Tyler B.

Tyler B.

Near Spring Hollow Path, Round Rock, TX 78681
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found blower fan motor seized up. Replaced blower fan motor and cycle, all functions tested OK. Job complete

Near County Rd 202, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found blower fan motor seized up. Replaced blower fan motor and cycle, all functions tested OK. Job complete

Near County Rd 202, Seguin, TX 78155
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found blower fan motor seized up. Replaced blower fan motor and cycle, all functions tested OK. Job complete

Near County Rd 202, Seguin, TX 78155
Thomas L.

Thomas L.

Arrived on site for no ice condition. Removed and replaced failed icemaker controls. Icemaker cycled properly afterwards. All water connections were dry.

Near Samantha, Kingsland, TX 78639
Scott  M.

Scott M.

KitchenAid cooktop infinity switch burned out

Near Strickling Dr, Austin, TX 78753
Arthur B.

Arthur B.

MH1150XMB1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave caught fire and sparking. Found inner liner has burnt up on top where magnetron tube is. Unit can’t be repair due to the damage of the liner. Took picture in Quick Pic. Advised AHS will be in touch regarding further steps. No other work performed.

Near Fallen Leaf Ln, Temple, TX 76502
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Park Oak Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing on “Quick Wash” setting. Ran diagnostics and found error code F8E1 (Long Fill). Tested valve and both open and close as intended. Called WPL Techline Dave SR7722930331 and advised to check drain tube. Advised that customer has drain tube sealed into home. Techline advised to have a air gap inside tub due to the pressure. Quick wash time is shorten to fill and if it does not fill within 4-5 mins, error will occur. Advised customer to address drain to allow proper air and draining. No other issues found. All water connections were dry at time of service.

Near S 45th St, Temple, TX 76504
James C.

James C.

Arrived on site and installed new control. Tested for proper operation and found unit working properly. No lint build up found in unit. Job complete

Near Boerne Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

Near Cleves St, Round Rock, TX 78681
Luis M.

Luis M.

Ice machine-replaced faulty bin thermistor and water sensor

Near Delmonico Dr, Austin, TX 78759
Lou S.

Lou S.

arrived on site to inspect washer leaking from the bottom of unit. Upon further inspection, I placed the unit in diagnostics and tested. There were no error codes so I continued with testing. I found that the unit is leaking at the bottom of the door. Upon completion of testing with no error codes at the end, I found that the bellow drain area was badly clogged with debris. I removed and replaced the bellow and tested again and no leaks found. I advised the customer of my findings and the repair I completed. No water leaks observed after service, job completed.

Near Billingham Trail, Austin, TX 78717
Derek S.

Derek S.

WRS571CIHZ01 arrived on site to repair unit for loud noise in the fresh food section I found that the damper diffuser was making a loud noise due to mechanical failure, replaced the damper diffuser and verified operations with no issues, no water leak present at the time of service

Near Harwell Loop, Kyle, TX 78640
Derek S.

Derek S.

WRS571CIHZ01 arrived on site to repair unit for loud noise in the fresh food section I found that the damper diffuser was making a loud noise due to mechanical failure, replaced the damper diffuser and verified operations with no issues, no water leak present at the time of service

Near Harwell Loop, Kyle, TX 78640
Robert J.

Robert J.

JMC8130DDS Arrived on job for complaints of door separating. Front panel support came off front panel now bottom of door not attached. Door not safe to use. Will need front panel. Part not showing to be available.

Near Bradwood Rd, Austin, TX 78722
Tyler B.

Tyler B.

Near Foxfire Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

MVWB765FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling. Tested unit in diagnostics and found water valves solenoids not opening. Removed console and removed defective water valve housing. Installed new replacement. Reassembled. Cleared error code and ran test 052. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Wilson Valley Loop, Little River-Academy, TX 76554
James C.

James C.

Arrived on site and tested unit. Found ice not dispensing every attempt. Removed ice container and found rear connection for yolk had come loose and is not engaging properly. Replaced ice bin and tested. Until working properly and all water connections dry at time of service. Job complete

Near Silver Spur Ln, Leander, TX 78641
Thomas L.

Thomas L.

Removed and replaced both fresh food door gaskets. All water connections were dry.

Near Old Chisholm Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found correct power to ice maker, attempted to manually cycle icemaker and motor began to turn but did not complete cycle. A new icemaker will be needed to correct the issue, no water leaks from connections at time of service.

Near E Zipp Rd, New Braunfels, TX 78130
James C.

James C.

Arrived on site and tested unit. Found that door just falls when opened. Found spring on right has broken and unable to locate bushing. Also found pads have failed. Installed new pads, spring and bushing. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete

Near Beasley Cove, Leander, TX 78641
Derek S.

Derek S.

MFI2570FEB01 Arrived on site to repair unit for high pitch noise, I found that the icemaker fan defective mechanical failure,replaced the icemaker and corrected noise, no water leak present at the time of service

Near Twin Cove, Kyle, TX 78640
Derek S.

Derek S.

MFI2570FEB01 Arrived on site to repair unit for high pitch noise, I found that the icemaker fan defective mechanical failure,replaced the icemaker and corrected noise, no water leak present at the time of service

Near Twin Cove, Kyle, TX 78640
Robert J.

Robert J.

WRX986SIHZ00 Arrived on job to replace ice door. After replacement of parts test operation. No leaks detected at time of service. Job complete

Near Fairway, Kyle, TX 78640
Robert J.

Robert J.

WFW92HEFW0 Arrived on job for complaints of F1E1 code. Check wire and electrical supply all good. Replaced control and test, operation normal. No leaks detected at time of service. Job complete

Near East Side Dr, Austin, TX 78704
Derek S.

Derek S.

MEDB725BW0 Arrived on site to check unit for long dry times, I found that the unit blower housing was clogged with lint and not venting correctly, I cleared out all lint and debris and verified air flow operations, also chanced the auto dry level from c1 to C3, dryer and duct free of lint at the time of service.

Near Via Ricco Dr, Austin, TX 78749
Derek S.

Derek S.

MEDB725BW0 Arrived on site to check unit for long dry times, I found that the unit blower housing was clogged with lint and not venting correctly, I cleared out all lint and debris and verified air flow operations, also chanced the auto dry level from c1 to C3, dryer and duct free of lint at the time of service.

Near Via Ricco Dr, Austin, TX 78749
Thomas L.

Thomas L.

Arrived on site and replaced ice maker fill tube which was leaking at the rubber section at the very top of the cabinet. Our water connections are now drive.

Near Leon Loop, Liberty Hill, TX 78642
Scott  M.

Scott M.

Whirlpool gas range , co readings

Near West Parmer Lane, Austin, TX 78758
Tyler B.

Tyler B.

Near N Interstate 35 Frontage Rd, Georgetown, TX 78628
Tyler B.

Tyler B.

Near N Interstate 35 Frontage Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

WRS325FDAW04 (SxS Refrigerator) - Arrived onsite for customer compliant of ice maker on SxS refrigerator not making ice. Found ice maker stripper continuously rotating and not going into home position. Removed and replaced ice maker with new replacement. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Redondo Dr, Killeen, TX 76541
Thomas L.

Thomas L.

Arrived on site to inspect unit for complaint of all burners being too high. Inspected unit and found that the low simmer settings were all too high. Reduced the super flame settings and customer is not happy with unit.

Near Lost Prairie Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site to address an even doors. Found that the doors are even across the top. However the fresh food section the door is in flash on the top but out approximately a quarter of an inch at the Mullion rail. It appears that the fresh food door is bowed outward at the bottom. Will order a new door. Will also replace one cracked shelf in the freezer.

Near Lost Prairie Trail, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WTW8500DC3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaving clothes wet after cycle completion. Ran diagnostics and found error code F0E5 (Off Balance),F7E5 (Shifter Failure). Ran test 052 and found clutch would not shift. Removed faulty clutch and installed new replacement. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Sunflower Dr, Killeen, TX 76542
Scott  M.

Scott M.

Whirlpool French door . Icing

Near Harris Branch Pkwy, Austin, TX 78754
Tyler B.

Tyler B.

Near FM 2484, Salado, TX 76571
Thomas L.

Thomas L.

Arrived on site or improper baking temperatures. Tested unit and lower oven was 20° off and upper oven was 10° off. Calibrated both. Attention Selena please get with whirlpool to get paid for this call as it was a Putle home. 360 390

Near Martin Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Sparta Rd, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect dishwasher dispenser not working and the top rack not functioning. Upon further inspection, I found that the spring inside the dispenser door was broken. Also found that the adjuster wheels were broken on the upper rack. I removed and replaced the dispenser and installed new adjusters on the upper rack. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, no water leaks observed during service. Job completed.

Near Hunter's Creek Dr, Cedar Park, TX 78613
Derek S.

Derek S.

WRS586FIEM01 Arrived on site to repair unit for no ice production, I found that the icemaker was not responding, the emitter recvr boards checked ok, Ice maker had power but was unrewponsive, the module is defective and the icemaker will need to be replaced. Replaced the icemaker and it started filling with water, no water leak present at the time of service

Near Presidential Blvd, Austin, TX 78719
Derek S.

Derek S.

WRS586FIEM01 Arrived on site to repair unit for no ice production, I found that the icemaker was not responding, the emitter recvr boards checked ok, Ice maker had power but was unrewponsive, the module is defective and the icemaker will need to be replaced. Replaced the icemaker and it started filling with water, no water leak present at the time of service

Near Presidential Blvd, Austin, TX 78719
Jonathan  S.

Jonathan S.

Maytag washer model# MVWB955FC1. Leaking water at back of unit.

Near San Matteo St, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for poor washability. Found heavy white build up in unit. Found wash and drain and fill were normal. Water temp was at 122 at sink. Suggested customer try afresh to clean build up in unit.

Near Granite Peak Cove, Georgetown, TX 78633
Robert J.

Robert J.

MDB4949SDZ0 Arrived on job for complaints of door not closing. Striker out of position blocking. Replaced striker and door now working normal. No leaks detected at time of service. Job complete.

Near Benelva Dr, Austin, TX 78705
Arthur B.

Arthur B.

GLD5600R00BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher no filling and shutting off after 2 mins. Inspected unit and found flood switch switch stuck. Was able to free switch and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Depot Ave, Kempner, TX 76539
Thomas L.

Thomas L.

Arrived on site for improper cooking temps/ too slow to heat up. Heated oven to 350 degrees. Unit tested properly. The customer will allow a longer preheat time in the future.

Near Cattleman Dr, Georgetown, TX 78633
Clif L.

Clif L.

Samsung dryer DV50K8600EW/A3. Arrived on site to replace idler pulley for dryer. Replaced pulley assembly and tested unit. Found all is functioning properly at this time.

Near S Ute Trail, Austin, TX 78729
Thomas L.

Thomas L.

Arrived on site for uneven burners. Found all burners were irregular shape. Found all burner caps were not aligned properly causing uneven burner shapes. Aligned all caps and all burners are now proper.

Near Holiday Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Simone Dr, Killeen, TX 76543
Wesley P.

Wesley P.

Replaced dispenser in dishwasher for lack of dispensing rinseaid

Near Canberra Trail, Austin, TX 78728
Kevin B.

Kevin B.

Arrived on site and found left side of control panel is unresponsive, replace control panel and it is now operating properly. Job complete

Near Barton Creek Blvd, Austin, TX 78735
Robert J.

Robert J.

GTW485ASJ0WS Arrived on job to replace buttons. After replacement of buttons test operation. No leaks detected at time of service.

Near Cll Limon, Austin, TX 78702
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced lower barrier unit tested good. No leaks at time of service.

Near Dolcetto Ct, Lakeway, TX 78738
Tyler B.

Tyler B.

Near Hooper St, Killeen, TX 76543
Jonathan  S.

Jonathan S.

Hotpoint refrigerator model # HSS25GFPJWW. Intermittently cooling.

Near Co Rd 224, Florence, TX 76527
Nathaniel B.

Nathaniel B.

Model GDF540HGD2BB, Arrived on call for dishwasher will not turn on after closing door, found that power switch on counter was turned off, turned it back on and know dishwasher is powering on, also found that gasket is coming out of channel of outer tub to allow door to seal, will order gasket, will reschedule for 9/14/18 at customers request, no water leaks at time of call.

Near Esparza Ct, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GDF540HGD2BB, Arrived on call for dishwasher will not turn on after closing door, found that power switch on counter was turned off, turned it back on and know dishwasher is powering on, also found that gasket is coming out of channel of outer tub to allow door to seal, will order gasket, will reschedule for 9/14/18 at customers request, no water leaks at time of call.

Near Esparza Ct, Hutto, TX 78634
Clif L.

Clif L.

Whirlpool refrigerator WRX735SDHZ00. Arrived on site to replace freezer door for refrigerator. Replaced door and sealed cavity with clear food grade silicone. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Fort Cobb Way, Georgetown, TX 78628
Arthur B.

Arthur B.

MQF1656TEW02 (Upright Freezer) - Arrived onsite for customer complaint of ice build up in freezer floor. Removed evaporator cover and found drain tube clogged. Used steamer and found water flow well to drain pan. No other issues found. No water connections to unit at time of service.

Near Middleton St, Killeen, TX 76541
Derek S.

Derek S.

MBF2258DEM00 Arrived on site to repair unit for not cooIing found the compressor is only running for three seconds indicating a faulty start device and capacitor ordering parts to complete the repair no water leak present at the time of service

Near Ranch to Market Rd 150, Kyle, TX 78640
Derek S.

Derek S.

MBF2258DEM00 Arrived on site to repair unit for not cooIing found the compressor is only running for three seconds indicating a faulty start device and capacitor ordering parts to complete the repair no water leak present at the time of service

Near Ranch to Market Rd 150, Kyle, TX 78640
Thomas L.

Thomas L.

Arrived on site or issues with the lower rack operation. Found that the lower rack wheel assemblies were failing. Replaced all four lower rack assembly. Lower rack and upper rack are both not working properly. Water connections were all drive.

Near Woodland Park, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Young Ranch Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found all operations running and freezer temp was a 6 and fresh food was at 40. All water connections were dry.

Near S Water St, Burnet, TX 78611
James C.

James C.

Arrived on site and tested unit. Found that drain pump is seized and not draining water. Installed new drain pump and tested operation. Unit working properly and all water connections dry at time of service. Job complete.

Near Eagleridge trail, Leander, TX 78641
Robert J.

Robert J.

KRFF707ESS01 Arrived on job for complaints of noise and warm temperature. Customer thawed unit already so I removed cover to inspect and found the thermistor in wrong position. Moved thermistor to rear top as Whirlpool wants. Job complete

Near McCallum Dr, Austin, TX 78703
Lou S.

Lou S.

arrived on site to inspect dryer making loud noise. Upon further inspection, I turned the unit on and could hear a loud screeching noise. I removed the front panel and then removed the drum and using my jumper wire, I jumped the door switch and turned the unit on to get a better idea of where the noise was coming from. It sounded as if the noise was coming from the motor so I turned it by hand and could hear the screeching noise. I removed the back of the unit and the air vent to expose the motor wheel and found a bra wire logged in the wheel. I removed the wheel and tested the unit and the noise was gone. Due to the rollers being dirty and making some squeaking noises while testing, I removed and replaced the dryer kit and put t(e unit back together and tested ad the unit operated as designed and very quiet. No lint observed during service, job completed.

Near Farleigh Ln, Cedar Park, TX 78613
Derek S.

Derek S.

MFI2665XEW6 arrived on site to repair unit for no ice production, I confirmed no ice and found ice maker module not responding electrical failure, replaced the ice maker assembly kit and verified operations, no water leak present at the time of service

Near Frock Ct, Austin, TX 78748
Derek S.

Derek S.

MFI2665XEW6 arrived on site to repair unit for no ice production, I confirmed no ice and found ice maker module not responding electrical failure, replaced the ice maker assembly kit and verified operations, no water leak present at the time of service

Near Frock Ct, Austin, TX 78748
Thomas L.

Thomas L.

Arrived on site for no operation. Tested unit and found open thermostat. Replaced And tested. Unit now works properly. Dryer and house venting are both clean.

Near Turkey Run, Meadowlakes, TX 78654
Kevin B.

Kevin B.

Arrived on site and inspected washer and found error code for Long drain, found drain pump catch is blocked by debris and there is no water flowing through it. After clearing drain pump ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete.

Near Farm to Market Rd 1826, Austin, TX 78737
Tyler B.

Tyler B.

Near Ranch Rd 2338, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for unit not starting. Found start button on control panel failed. Replaced control panel and tested. Operations are all now normal and dry.

Near Oxbow Trail, Marble Falls, TX 78654
Derek S.

Derek S.

WRS571CIDM02 Arrived on site to repair unit for freezing items in the fresh food section, i did confirm the items were freezing, the fridge temp was set to 35 degrees, I informed Mr Baydu that the recommendation per factory is 37 and may need to raise higher to avoid freezing, temps can go to 45 degrees, unit is working as designed, no water leak present at the time of service

Near Sweetwater River Dr, Austin, TX 78748
Derek S.

Derek S.

WRS571CIDM02 Arrived on site to repair unit for freezing items in the fresh food section, i did confirm the items were freezing, the fridge temp was set to 35 degrees, I informed Mr Baydu that the recommendation per factory is 37 and may need to raise higher to avoid freezing, temps can go to 45 degrees, unit is working as designed, no water leak present at the time of service

Near Sweetwater River Dr, Austin, TX 78748
Kevin B.

Kevin B.

Arrived on site and found heating element is operating properly, found several upper rack plastic pieces are missing or broken. Will need to order all pieces, no water leaks from connections at time of service, job complete.

Near Fitzhugh Rd, Austin, TX 78736
Robert J.

Robert J.

KRFC300ESS01 Arrived on job to replace door. After replacement of parts test gasket. Operation normal. No leaks detected. Job complete

Near Victoria Dr, Austin, TX 78721
Thomas L.

Thomas L.

Arrived on site for no spin condition. Entered vacation home via garage door and code per builder. Found unit would not spin. Calibrated the control via step 4 of diagnostics. Unit now operates mproperly with no water leaks.

Near Ranch Rd 2900, Kingsland, TX 78639
Tyler B.

Tyler B.

Near Cloud Ct, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site or noisy operation. Upon inspection I found that the condenser fan motor bracket on the left side was vibrating. Resecured bracket by tightening screws and unit and operates with the normal sound level and no water leaks. The customer had her friend run cleaner prior to my arrival.

Near Skyline Dr, Sunrise Beach Village, TX 78643
Tyler B.

Tyler B.

Near Lost Spring, Round Rock, TX 78681
Kevin B.

Kevin B.

Arrived on site and found ice production is good, took 1 picture. Found temperature in freezer is 4-5 degrees. Temperature in fresh food is 40-42 over temp alarm is beeping but after clearing it has stopped. Alarm was likely due to doors being opened for a while when last diagnosis happened. No water leaks from connections at gime of service, job complete.

Near Briner Pass, Austin, TX 78733
Derek S.

Derek S.

WDT710PAHZ1 Arrived on site to check unit for not drying the dishes, I ran service test and all functions checked good, heated is working and unit is working as designed, informed Mrs to use rinse aid to assist with drying and how to adjust, also gave tips for optimal performance, no water leak present at the time of service

Near Emory Tree Drive, Austin, TX 78748
Derek S.

Derek S.

WDT710PAHZ1 Arrived on site to check unit for not drying the dishes, I ran service test and all functions checked good, heated is working and unit is working as designed, informed Mrs to use rinse aid to assist with drying and how to adjust, also gave tips for optimal performance, no water leak present at the time of service

Near Emory Tree Drive, Austin, TX 78748
Thomas L.

Thomas L.

Arrived on site for no spin condition. Entered vacation home via garage door and code per builder. Found unit would not spin. Calibrated the control via step 4 of diagnostics. Unit now operates mproperly with no water leaks.

Near Lasu Rd, Kingsland, TX 78639
James C.

James C.

Arrived on site and tested unit. Founder lower latch on door has broken off. Removed broken piece of latch from interlock and installed new door. Tested for proper operation and found unit working properly. Job complete

Near Little Elm Trail, Cedar Park, TX 78613
James C.

James C.

Near Little Elm Trail, Cedar Park, TX 78613
Arthur B.

Arthur B.

MTB2254MES00 (Top Mount Refrigerator) - Arrived onsite for tenant complaint of top mount refrigerator not cooling in fresh food compartment. Found evaporator not running. Removed evaporator cover and remove faulty fan motor. Installed new replacement. Cleared air channel of any ice. Reassembled. Tested unit. Unit now circulating air as intended. No other issues found. No water source connected to unit at time of service.

Near Sobrante Rd, Morgan's Point Resort, TX 76513
Dona W.

Dona W.

Arrived on site for no operation on unit, found after previous tech replaced door locks unit then no longer had door error. Once door lock error went away unit would then not power on. Replaced main control that was burned on 3421 and 3419 connectors. Once control replaced unit would run for approximately 4-7 seconds and then shut off. Found low voltage on transformer not allowing supply to run control. Also found that customer stated there was major noise before unit stopped working. Will need to bring capacitor diode and magnetron with transformer on next visit to verify unit is heating. Will need authorization ordering one CNOTE- authorization. Unit is unplugged. Office will reschedule once authorization is received.

Near Cherokee Rose Cir, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site for no ice condition. Found freezer temp at -1 and fresh food at 38 degrees. Found emitter / receiver giving double flash failure code.

Near Stacia, Kingsland, TX 78639
Wesley P.

Wesley P.

WFG320M0BS3 Arrived on site to diagnose gas smell. Found unit to be operating leak free. No smell detected during testing. Advised customer on findings and demonstrated diagnostic process. All checks good.

Near Tovar Dr, Austin, TX 78729
Derek S.

Derek S.

WMH1163XVQ0 Arrived on site to repair unit for not heating, found magnetron shorted and caused damage to capacitor and diode, replaced the magnetron, capacitor and diode and verified operations with no issues.

Near Fergus, Kyle, TX 78640
Derek S.

Derek S.

WMH1163XVQ0 Arrived on site to repair unit for not heating, found magnetron shorted and caused damage to capacitor and diode, replaced the magnetron, capacitor and diode and verified operations with no issues.

Near Fergus, Kyle, TX 78640
Luis M.

Luis M.

Ice machine-replaced failed water sensor

Near Sendera Bonita, Lakeway, TX 78734
Arthur B.

Arthur B.

WFW92HEFW0 (Front Load Washer) - Arrived onsite to remove and replace tub assembly from my prior visit’s diagnosis. Removed cracked tub and installed new replacement with valve and drain pump. Reassembled. Tested unit. Unit now fills,agitates,drain and heats as intended. Water supply is leaking. Turned supply off. Customer was aware of the leak. No other issues found. No water leaks detected at time of service.

Near W Church St, Little River-Academy, TX 76554
Kevin B.

Kevin B.

Arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete arrived on site and replaced motor pulley, and repair kit, and handle diagnosed on previous visit. After replacement dryer is working properly, job complete

Near Waterloo City Ln, Austin, TX 78741
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit totally dead. Found L1 wire loose in junction box. Corrected and tested unit. Unit now operates properly with no water leaks.

Near North Pole, Burnet, TX 78611
Lou S.

Lou S.

arrived on site to inspect washer start button not working. Upon further inspection, I placed the unit in diagnostics and checked for error codes. Error codes 9/2, 0/5 appeared. As I attempted to clear the codes, the unit UI would not function correctly and would not clear the codes nor allow me to advance into diagnostics mode 51. I removed and replaced the main control and control panel and placed the unit in diagnostics and calibrated the unit under mode 52. After calibration, I placed the unit in mode 51 and continued with testing. The unit operated as designed with no error codes at the end of testing. No after leaks observed during service, job completed.

Near TX-195, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect oven temps. Upon arrival, the customer advised that they were baking and the food came out not fully cooked and were concerned that the unit wasn’t heating properly. Using my thermal couple, I placed my lead in the middle of the center rack and turned the unit on at Bake 350 degrees. At the 350 degree notice, I had a reading of 353. I continued with my readings and achieved 328, 366,323, and 374 for an average of 349 degrees. I advised the customer of my findings and there there is no reason to calibrate the unit. No gas leaks detected during service, job completed.

Near Paint Creek Lane, Georgetown, TX 78633
Arthur B.

Arthur B.

GSS20IEMBWW (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noises. Slid unit out and found noises is coming from evaporator fan in freezer area. Advised that compressor is good and unit is cooling properly. AHS will not replace part due to noise. Unit is working as intended. All water connections were dry at time of service.

Near US-190, Kempner, TX 76539
Arthur B.

Arthur B.

ED5PVEXWS06 (SxS Refrigerator) - Arrived onsite for SxS refrigerator not cooling properly and shutting on and off. Found defrost filter indicator flashing and not resetting. Removed defrost timer and thermostat. Reassembled. Unit now comes on and cools properly. Unit filter light is now green. No other issues found. Collected 1 Guard SVC fee of $60.00. All water connections were dry at time of service.

Near Rain Dance Loop, Harker Heights, TX 76548

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