Service History 307 - Appliance Express

We serviced a

GE OVEN

Model JT3500SF3SS

Near Georgetown, TX 78626

Gerry C

Job Details: 09/26/2022

"Arrived to inspect code. I found the code was for the upper oven cooling fan and when tested, the fan would just twitch without fully engaging. ordrng 1 WB26X24020 (Upper Cooling Fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Austin, TX 78725

Matthew

Job Details: 09/26/2022

Arrived onsite for refrigerator water dispenser dripping and mold growth. Upon arrival inspected unit. Found dripping caused by water tube cracked. Water squirting into corner of dispenser housing. Sitting water causing mold growth. Need to replace tube to address leaking and prevent water damage to electronics. Customer wants dispenser parts replaced as well. Ordering dispenser tube and returning its ice door. ordrng 1 WPW10386778 (Water dispenser tube)

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Dripping Springs, TX 78620

Kevin

Job Details: 09/26/2022

"Arrived on site and inspected range and found bake element is not heating during peak cycle. Remove rear panels and found bake element has failed, power cord and connection to terminal block is failing/burnt out. Range was left unplugged because of failing power cord connections. ordrng 1 WPW10245259 (Terminal block) and 1 8171394RC (Power cord)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Marble Falls, TX 78654

Lou

Job Details: 09/26/2022

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. When the recirculating pump was to come on, it failed. I continued with testing and found the compressor would turn on for approximately 20 seconds and then shut off and there would be no frost pattern on the evaporator. When the heat valve would come on, there was no hissing noise thats made by the valve. ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W10843121 (Non-uv drier) and 1 Tj90sf8404 (Access valve) and 1 CNOTE (3HR JOB) and 1 212643 (Permagum)"

We serviced a

JENN-AIR RANGE

Model JGS9900BDB

Near Austin, TX 78756

Wesley

Job Details: 09/26/2022

"Arrived on site for downdraft range, inspected unit and work area. CX complaint is that unit will not heat over 135 in bake and the downdraft will not turn on. No gas leaks present at time of service.; ordrng 1 W11596211 (Ignitor) and 1 WP8507P236 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78717

David S

Job Details: 09/26/2022

"Arrived on site for fridge not cooling. I inspected the unit and work area. I verified the model and serial number. I found the freezer evaporator frozen over. I tested the thermistor, and defrost element from the control. I found the defrost element open. I gained access to the Evaporator and found the defrost element testing in range, the thermal fuse on the harness is open; ordrng 1 W11546681 (Evaporator harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Pflugerville, TX 78660

Cliff

Job Details: 09/26/2022

Aluminum lines on evap require lokrings. Spoke with JC. Office to reschedule after fittings are researched.; ordrng 1 Aluminumheatex (Aluminum heat ex) and 1 Lokringkit (Lokring kit)

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Austin, TX 78748

Luis

Job Details: 09/26/2022

Arrived on site. Found defective inlet water line tube to valve ordering new tube; ordrng 1 W11257368 (Tube water connection)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near San Marcos, TX 78666

Andrey

Job Details: 09/26/2022

"Job will need to be rescheduled, part that was ordered is incorrect, pre cooler is needed, ordering additional part, office to reschedule ; ordrng 1 W10727428 (Pre cooler tube)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 09/26/2022

"Arrived on site to test unit for over filling on deep water wash, tested unit found no stored error codes, ran diagnostics cycle found that tub gets off balance at low speed, inspected gears case and found oil all over the rotor, need to replace the gear case, slider, rotor and suspension, ordering control as precautionary, office to reschedule ; ordrng 1 W11478526 (Control) and 1 W11449841 (Gear case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSG244LS

Near Austin, TX 78757

David S

Job Details: 09/26/2022

Arrived on site for dishwasher having error code f7e2 variable motor fault. I tested resistance to the motor from the control and found resistance in range. I found the unit only sending 40 vac to the motor when called for. I found the control receiving 120vac. I am ordering the control to complete the repair. The office will reschedule when we have eta on the parts. ; ordrng 1 W11505996 (Control) and 1 W11460946 (Sump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Austin, TX 78703

Luis

Job Details: 09/26/2022

"Arrived on site. Diagnosed unit will need the correct icemaker kit for R600a unit,ordering correct kit ; ordrng 1 W11517113 (Icemaker kit)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID308HPS00

Near Woodway, TX 76712

Jonathan M

Job Details: 09/26/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found water damage done to the ice machine in the rear of the machine due to the drain on the backside of the icemaker. See photos. Replaced the compressor, dryer, evaporator, and coupler and ran the unit under a vacuum. Found the unit holding pressure for 30 minutes. Charged the unit and found the unit cooling and operating as designed. Ran an icemaking cycle and found the unit developing and harvesting ice. Unit is not working as designed. Call complete."

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ03

Near Buda, TX 78610

Kevin

Job Details: 09/26/2022

"Arrived on site and inspected refrigerator and found lower icemaker fill tube is frozen at the end, took pictures. Spoke with techline they recommended replacing Water fill tube. Triple valve should also be replaced and pressure regulator added to incoming water line 7734671745; ordrng 1 W11579561 (Water valve) and 1 W11496599 (Fill tube) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Pex waterline)"

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Moody, TX 76557

Tyler

Job Details: 09/26/2022

Arrived on site for built in microwave randomly opening door at different times during heating cycles. Upon arrival confirmed issue but found no structural failures or installation issues. Found door aligning with unit perfectly. Found unit would randomly open up at different times rang8ng between 2 seconds and other times after a few minutes of heat cycle had passed. Found ui failure leading to issue. Will need office to reschedule once availability of parts is known.; ordrng 1 W11199895 (Ui harness) and 1 W11486769 (Ui control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lago Vista, TX 78645

Vincent

Job Details: 09/26/2022

"Arrived on site for refrigerator not cooling, tested temps in FC 14?, RC 55?. Tested the evaporator fans and they are operating as designed. Took pressures and found the system a bit low. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC Evap) and 1 W11492867 (RC EVAP) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIP15PRXX0

Near Marble Falls, TX 78654

Lou

Job Details: 09/26/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the external drain pump and water level sensor. When removing the sensor, I found the pump harness molex for the sensor badly corroded and the L1 pin missing. I advised the customer of my finding and am ordering the pump harness and CNOTE-LSO PER CUSTOMER REQUEST. I tested the unit to make sure there are no leaks at the external drain pump it is operating as designed. No water leaks observed during service and unit left turned off for safety. Customer requested that I leave the reservoir and pump bracket out the unit so they could clean the parts before I return. All screws placed in a baggie and labeled (photo). ; ordrng 1 WP2310092 (Pump harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

ELECTROLUX DRYER

Model EIMED55IMB0

Near Marble Falls, TX 78654

Lou

Job Details: 09/26/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to,the motor failure and dryer repair kit wear/tear, I removed and replaced belt, tension pulley and motor. When I tested the unit, it continued to make the grunting/grand in gnosis wet the beginning of the cycle and then it would stop just as the old motor was doing. I disassembled the unit and retested and the sound is coming from the motor. I tested voltage and it was showing 121V before and after starting the unit. I removed the blower wheel and retested and the noise continues to come from the motor. I advised the customer of the issue and Im ordering two (2) motors and office to schedule return service. Will collect remaining balance upon return.; ordrng 2 5304529782 (Motor)s and 1 CNOTE (LSO)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78752

Wesley

Job Details: 09/26/2022

"Arrived on site for IM, inspected unit and work area. CX complaint is that unit is making a loud grinding noise when dispensing ice. Inspected unit and found coupling to ice maker sheared. Office to order parts and reschedule. No water leaks present at time of service. Follow up required. ; ordrng 1 W11347840 (Ice container) and 1 WP2220458 (Coupling) and 1 W11573761 (Chute)"

We serviced a

JENN-AIR RANGE

Model JGRP436HL01

Near Liberty Hill, TX 78642

Kimo

Job Details: 09/26/2022

"Arrived onsite for a rang that has a oven light that wont turn off. Upon inspection I found good voltage at the wall polarity was good. I found no damage to the harness as far as I could see. I gained access to that latch mechanism and operated the door to check if it was actuating the latch switch and found that it was, the door latch switch would klick but nothing would happen. I suspect that the switch maybe faulty. I am ordering 1x latch assembly along this the control as the light really may be stuck in the closed position, and the ui for possible button issue. Office to reschedule.; ordrng 1 W11029221 (LATCH-DOOR) and 1 W11100275 (Main control) and 1 W11492283 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW2

Near Austin, TX 78717

David S

Job Details: 09/26/2022

"Arrived on site for dryer making a grinding noise on start up, I spoke to the customer and also found out the console sometimes goes unresponsive and it has to be power cycled to shut off. i verified the model and serial number. I corrected the model number. I spun the basket and found no noise coming from the guide wheels or he pulley. I started the dryer and could hear the clutch In the start grind during initial start up and then stop. I gained access to diagnostics and found fault code f2e1 stuck key error code. I am ordering the motor blower wheel, housing, and console to complete the repair. The office will reschedule when we have eta on the parts. Job complete ; ordrng 1 W11413566 (Console) and 1 W11549461 (Motor) and 1 W11481730 (Bracket) and 1 WP697772 (Wheel) and 1 W10888146 (Housing) and 4 WP489463 (Screws)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Georgetown, TX 78633

Paul

Job Details: 09/26/2022

Arrived onsite to inspect refrigerator not making ice properly. I found the ice bin full and the unit dispensing ice correctly. The customer stated it makes ice fine but there is ice developing around the bottom of the ice bin. Temp tested FC 2? idle. I found and cleared ice buildup on the bottom of the ice bin. Tested ice box fan and I got great air flow. I tested ice box thermistor and it passed. I checked the resistance at the control of the icebox thermistor vs the temp and it was good.. I found the dispenser ice door sealing properly. I found the inner ice door with gaps around it causing warm air leaks and the issue the customer is having. Ordering W11171728 ice door. Office to RS.; ordrng 1 W11171728 (Ice door.)

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Kyle, TX 78640

Kevin

Job Details: 09/26/2022

"Arrived on site and Found hot light is flickering, replaced main hardness diagnosed by previous technician Previous technician replaced infinite switches. After replacement Hot light is dim but still on. Send video to KB/service management will need to bring back elements. ; ordrng 1 WP8273993 (Element) and 1 WPW10275049 (Element) and 2 W11171119 (Element)s"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW

Near Austin, TX 78704

Wesley

Job Details: 09/26/2022

Arrived onsite and found motor pulley sheered off causing unit to not tumble. Ordering motor and blower and returning with belt and pulley to complete repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Austin, TX 78746

Scott

Job Details: 09/26/2022

Arrived on site for dryer shutting off before time . Found float on drain sensor stuck . Ordering sensor and drain pump. ordrng 1 W11177749 (Drain pump) and 1 W10298258 (Moisture sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/26/2022

"Arrived on site to inspect dishwasher damage. Upon further inspection, I found the lower right corner of the outer door panel damaged/dented (photo). Tested the unit in diagnostics and it is operating as designed. I am ordering the panel and office to schedule return service. No water leaks observed during service.; ordrng 1 W11174872 (Outer door panel)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Belton, TX 76513

Tyler

Job Details: 09/26/2022

Arrived on site for dryer intermittently shutting off at the 50 minute point when customers set unit to an hour and 10 minutes cycle in time dry only. Upon arrival confirm customer complaint but found no errors in diagnostics indicating an issue ran dryer for over 45 minutes but found no signs of shut down or failure. Found no signs of overheating or voltage issues. Call Tech line and spoke with Rich Sr#7734667868. Documented findings and the intermittent issues that the customer was describing and at this time Rich indicated that unit has a possible UI failure that is not allowing the proper cycle regulation or UI input. Rich instructed that we replace the UI control board in order to resolve issue. Office to reschedule once availability of part is known.; ordrng 1 W11164011 (Ui fascia)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/26/2022

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I placed my gauges in the sealed system components and tested pressures. I had no pressure on the system. I connected my nitrogen tank and set it at 140psi and tested for leaks and found the pre-cooled assembly in the evaporator pan was leaking (photo) and I also found dye in the pan (photo). I checked for other leaks in the system and found none. While testing, I found the compressor would turn on for approximately 2 seconds and shut off. I am ordering the pre-cooler assembly and CNOTE-3 HOUR JOB and will return with prescreened parts. Upon return, the compressor, dye drier, access valve and pre-cooler assembly all need to be replaced. Water to the unit turned off and unit left unplugged for safety. ; ordrng 1 W11502743 (Precooled assembly) and 1 CNOTE (3HR JOB)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Maurice R

Job Details: 09/26/2022

Arrived onsite for oven door coming apart. On inspection found the door Handel is fallen off. The glass is lose and booth sides of the door are separated from the frame. No gas leaks detected during service.; ordrng 1 W11176456 (Oven door) and 1 W11178521 (Name plate)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Maurice R

Job Details: 09/26/2022

Arrived onsite for oven door coming apart. On inspection the door is separated in the right upper corner of the door. no gas leaks detected during service. ; ordrng 1 W11176456 (Oven door)

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Bastrop, TX 78602

Joe Z

Job Details: 09/26/2022

"Arrived onsite for will not start CONTROLS-POWER / START BUTTON NOT WORKING. Upon arrival, unit is located in garage with no connections. Ran diagnostics to test for component failure. Found all components operating as designed except for latch. Latch is receiving voltage, it just not energizing. Need to replace latch. Ordering latch office to reschedule.; ordrng 1 W10861642 (Lid latch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Spicewood, TX 78669

Justin

Job Details: 09/26/2022

"Arrived on site for a dishwasher leaking. On arrival the customer stated it is leaking from the front left and was intermittent. I put the unit into diagnostics mode and found no stored error codes. Upon testing I found when opening and closing the door it would click and lean badly to the right. Upon further inspection I found the metal pin that the door hinge rests on had rusted and broke off. This was allowing the door to not close correctly and leak out of the corners. I ran a diagnostics cycle and could not replicate the leak, however, I could see signs of a leak coming from the left hand corner by the hinge. I am ordering the tub to replace. Due to the tub having a lifetime P/L coverage no fee was collected. Office to reschedule as a two hour job. ; ordrng 1 WPW10681507 (Tub)"

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Spicewood, TX 78669

Justin

Job Details: 09/26/2022

Arrived on site to install previously diagnosed parts. On arrival I found the new ignitor broken. Upon further inspection in the unit I found the old ignitor shattered and the harness actually burnt. Due to this I am ordering another ignitor and the harness to install. Office to reschedule.; ordrng 1 W11157863 (Harness) and 1 279311 (Ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/19/2022

Arrived on site to test unit for not cooling properly. Found temps were not correct. Accessed compressor

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Marble Falls, TX 78654

Lou

Job Details: 09/19/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and dryer rollers, pulley and belt badly worn, I removed and replaced the mentioned parts and cleaned the unit (before/after photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Wimberley, TX 78676

Andrey

Job Details: 09/19/2022

"Arrived on site to test unit for no cool, tested unit found compressor running but no frost pattern on RC or FC, hot box, used UV light and found leak in fresh food evap, deli UI failed causing damper to stay open and freezing over RC evap, recommend pumping system with nitrogen to determine if any more leaks has developed, if no then we would need compressor, RC evaporator, access valve and UV drier,

We serviced a

KITCHENAID OVEN

Model KEMS307DAL2

Near Wimberley, TX 78676

Andrey

Job Details: 09/19/2022

"Arrived on site to test unit for F8E0 error code, tested unit found that failed cleaning cycle, left unit closed, manually disengaged lock, cycled power, preheat unit to 350 with no issues, unit is now running as designed,

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near San Marcos, TX 78666

Andrey

Job Details: 09/19/2022

"Arrived on site to test unit for clicking noise, tested unit found failed gear case and slider slipping due to oil all over it,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY03

Near Killeen, TX 76549

Tyler

Job Details: 09/19/2022

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found all components except fc fan motor were running as designed. Found 120v to fan motor but motor was siezed and over heating.

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW1

Near Kyle, TX 78640

Scott

Job Details: 09/19/2022

Arrived on site for bracelet getting stuck under agitator . Removed agitator only small amount of bracelet found . Checked drain pump and all is clean .

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Cedar Park, TX 78613

Vincent

Job Details: 09/19/2022

"Arrived on site for washer, inspected unit and work area. CX complaint is that UI is not lighting up or responsive. Inspected unit and tested ACU. ACU passed. Replaced UI and error codes F6E3 & F0E3 were present. Enter diagnostics and tested unit. Unit completed diagnostic cycle with no error codes present. Inspected underneath unit and removed items of clothing. No leaks were observed during service. Unit is working as designed. Job complete."

We serviced a

JENN-AIR RANGE

Model JDRP536HL00

Near Hutto, TX 78634

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a range with an oven not heating. Found ui not responding to user input and replaced control. Tested unit and found all is functioning properly at this time. Parts covered under 5yr warranty.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Cedar Park, TX 78613

Vincent

Job Details: 09/19/2022

"Arrived on site for washer, inspected unit and work area. CX complaint was that washer was making a loud noise when filling with water. Entered diagnostics mode and retrieved the following error codes. F0E2, F5E2, & F0E1. Ran service test in diagnostics and found loud noise coming from the cold water inlet valve. During diagnostic, observed the unit draining poorly with a slow drain. No error codes were present after service diagnostic cycle. Removed foreign objects from drain pump. Replaced cold water inlet valve. Tested unit in diagnostics. No error codes were present and no,loud noise was observed. No water leaks present. Job complete."

We serviced a

LG WASHER

Model WM3170CW

Near Austin, TX 78746

David S

Job Details: 09/19/2022

"Arrived on site for washer not draining. I inspected the unit and work area. I found the drain pump impeller broken, the customer also wanted the bellow replaced I installed the new drain pump and bellow. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL WASHER

Model wtW7000DW0

Near Austin, TX 78746

David S

Job Details: 09/19/2022

"Arrived on site for washing machine not unlocking. I inspected the unit and work area. I found the latch not pulling all the way back in. I installed a new latch and tested the unit. It is now working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW2

Near Austin, TX 78731

David S

Job Details: 09/19/2022

Arrived on site for washing machine making a loud noise. I inspected the unit and work area. I found the bearings going out. I gained access to the stator and found it cracking

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Pflugerville, TX 78660

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a dishwasher that is leaking. Found door gasket not sealing properly and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Pflugerville, TX 78660

Cliff

Job Details: 09/19/2022

Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Hutto, TX 78634

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Tested all parts and components and couldn't duplicate any failures at this time. Advised customer on findings and that if issue reoccurs leave unit running for diagnostic purposes. N9 repairs performed at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Bastrop, TX 78602

Joe Z

Job Details: 09/19/2022

"Arrived onsite for NOT WASHING AT ALL . Upon arrival ran diagnostics and got F4-E3 motor not running. Test unit and motor receiving voltage,just not energizing.Need to replace sump and motor. Replaced sump and motor. Test unit. Unit operates as designed. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/19/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I installed the UI control panel and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Horseshoe Bay, TX 78657

Lou

Job Details: 09/19/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. Vacuumed the system and pressures held good. Installed 5.5oz of R134a refrigerant and monitored pressures. Pressures are good and there is a good frost pattern on the evaporator. Reassembled the unit . no water leaks observed during service, job completed. I recommended that the customer allow the unit to cool for 48 hours before placing food items inside."

We serviced a

GE DRYER

Model GTD65EBPL1DG

Near Leander, TX 78641

Gerry C

Job Details: 09/19/2022

BT arrived on site to instal previously diagnosed part. After replacing the control I programmed it to mfg instructions. The unit now runs as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Luis

Job Details: 09/19/2022

"Arrived on site for dispenser and light issues. Opened deli drawer found at certain openings deli control will power on or off diagnosed a broken wire on harness,removed harness broken black lead,installed new harness reassembled unit tested dispenser and lights unit working as designed.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78744

Joe Z

Job Details: 09/19/2022

"Arrived onsite for Oven Not Working . Upon arrival test unit top oven operates correctly, bottom oven is not igniting. Inspected bottom oven ignitor. Ignitor is OL. Am getting 120 from control. Need to replace bake ignitor. Repl bottom oven ignitor. Test unit by preheating to 350. Unit operates as designed. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KMBS104ESS03

Near Austin, TX 78733

Leonardo

Job Details: 09/19/2022

Arrived on site to test unit for making loud noise. Test unit and found bad transformer and diode and capacitor. Replaced all parts, test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GBS1

Near Austin, TX 78702

Matthew

Job Details: 09/19/2022

Arrived onsite to replace previously diagnosed parts. Replaced door seal. Tested unit and unit is functioning properly.

We serviced a

KITCHENAID ICE MACHINE

Model KUIA18NNJS11

Near Austin, TX 78701

Matthew

Job Details: 09/19/2022

"Arrived onsite for ice machine not powering on. Upon arrival inspected unit. Verified supply voltage and was good. Checked control box and found loose connection at transformer to control. Secured connector and unit powered on. Ran test and found during testing the external drain pump was leaking. Cleaned water and left unit unplugged for safety. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78727

Kimo

Job Details: 09/19/2022

Arrived onsite for refrigerator thats is not producing ice. Upon inspection I attempted to put the unit into diagnostics mode and I found that every time I did do you I would go blank and then the water dispenser will start dispensing water on its own. I called the tech line and told him what was going on and then I was advised to use a different method of testing the icemaker because I was using the wrong button props so I followed the advice of Anthony and I was able to get the icemaker to harvest and fill with water after all this it turns out that the ice maker was just turned to the off position on account icemaker was just accidentallyIce. box at 13* Anthonym sr#7734623745. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2542VEB00

Near Austin, TX 78727

Kimo

Job Details: 09/19/2022

Arrived onsite for refrigerator that is not cooling. Upon arrival I found that the unit was turned off. I turned it back on and monitored the evap (fan was running and the heater tested good too)and found no pattern appearing after 10mins. I check the compressor and found that it was not running(the condenser fan was running)I checked if the compressor was still good by using a known good start device to test it and found that it kicked on and ran Steadily. I monitored the evap again fro 10mins and found that there was a good frost pattern this time. I installed new start device and tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Belton, TX 76513

Jonathan M

Job Details: 09/19/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the refrigerator evaporator motor assembly, shims, drip tray, and controls and found the new drip pan bowing in the center due to the refrigerator liner being warped on the right center of the drip tray area. I called Whirlpool Techline and spoke to Adrian SR# 7734614473. I sent them some photos of the liner and question and asked if there was anything we could do to further issues He advised that based on the bows in the refrigerator liner under the drip tray and that shims were not removing the bow in the drip tray, he would send the unit case to review. He advised that whirlpool will be in contact with us with the customer depending on the next steps. Call complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS4A

Near Georgetown, TX 78626

David Z

Job Details: 09/19/2022

"Arrived on site to install new UI push button panels. Installed new part and tested unit. Verified proper operation. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Austin, TX 78717

Vincent

Job Details: 09/19/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint is that unit light switch is not working. Inspected door switch and found it broken. Replaced door switch, unit is now operating as designed. No leaks where observed. Job completed.; used 1 W11123941 (Switch) from stock"

We serviced a

AMANA REFRIGERATOR

Model TXI21A3L

Near Georgetown, TX 78633

Gerry C

Job Details: 09/19/2022

"Arrived to inspect cooling issue. I found the unit powered up, but nocopressor or fans operated. During inspection, I found the unit activated after jostling the control. I found the temperature control having an internal failure and it required replacement. The control is not available and I advised the CX no further repair can be made. No leaks observed during service."

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Mustang Ridge, TX 78610

Scott

Job Details: 09/19/2022

Arrived on site for no heat dryer . Found checking voltage at block . Outlet is dropping one leg of power. Reset breaker . Still missing leg . Recommended customer have electrician check breaker. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Georgetown, TX 78626

Maurice R

Job Details: 09/19/2022

"Arrived onsite for dryer latch failure. On inspection the latch was lose, replaced latch and unit is operating as designed. No gas leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Hutto, TX 78634

Maurice R

Job Details: 09/19/2022

Arrived onsite for oven door hitting cabinet. On inspection found that the unit had been dropped on the left side. Called WP tech line they said it was to far out of the 30 day cosmetic warranty. Looks like the chaise is not square and the oven door looks twisted.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near San Marcos, TX 78666

Andrey

Job Details: 09/19/2022

"Arrived on site to test unit for not functioning properly, tested unit found capacitor leaking oil, replaced capacitor, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW0

Near Wimberley, TX 78676

Andrey

Job Details: 09/19/2022

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced element, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78750

David S

Job Details: 09/19/2022

Arrived on site for dishwasher having a float switch error code. I inspected the unit and work area. I found the code in diagnostics. I ran a diagnostics cycle and a quick cycle I found no leaks in the unit. I spoke to the customer about cutting back to half the liquid soap usage to cut down on sudding in the unit. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Holland, TX 76534

David Z

Job Details: 09/19/2022

Arrived on site to diagnose range that had a gas smell coming from it when not in use. Tested lines and joints for gas leaks. Found leak coming from gas supply line where it meets regulator. Line wasn't tightened enough. Clamped down line and verified no leaks present. Called info into safety. Call complete. SR7734588898.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Granger, TX 76530

David Z

Job Details: 09/19/2022

"Arrived on site to diagnose refrigerator leaking water over icemaker. Examined unit and found a large chunk of ice in the fill tube. Examined fill tube and found a chunk of the end of the tube had a lip on it, causing water to remain in the tube after fill. This was cascading into an ice chunk. I shaved off the imperfection and replaced the icemaker due to a failure to twist all cubes out of the tray as well. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Georgetown, TX 78628

David Z

Job Details: 09/19/2022

Arrived on site to install external drain pump due to pump constantly running. Replaced external drain pump and retested unit. Verified unit working as designed and drain pump is not constantly running anymore. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 09/19/2022

Arrived on site for washer not functioning. Upon arrival confirmed issue and found f7E1 error in diagnostics. After further testing I found optical sensor in actuator had failed as well as cap started leaking again. Replaced both parts then reassembled and tested unit. Found no failures and u it could cycle as designed. Call complete

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Fort Hood, TX 76544

Tyler

Job Details: 09/19/2022

John site for washing not functioning. Upon arrival confirmed issue and upon further inspection I found an F7 E1 error code. After further testing found that the capacitor had cracked and was leaking out grey goo. After replacing capacitor I reset the machine and tested it and found unit could fully function as designed with no failures or error codes. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Killeen, TX 76542

Tyler

Job Details: 09/19/2022

Arrived on site for refrigerator not making ice. Customer showed pop receipt. After further inspection of u it I found cause of failure was ice had built up in bucket and had fell into off switch for ice maker and shutting it down. Restored power and ran harvest test. Found unit functioning as designed and informed. Auto er it would take a minimum of 24-72 hrs to fill bucket up. Call complete

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Killeen, TX 76543

Tyler

Job Details: 09/19/2022

"Arrived on site for washer needing previously diagnosed parts. Upon arrival reconfirmed issue and installed rotor, stator, slider, gearcase, & ACU. Found after reassembling unit that it could cycle through all settings as designed with no leaks, both in diagnostics tests and normal wash cycles."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Killeen, TX 76543

Tyler

Job Details: 09/19/2022

"Arrived on site for refrigerator not allowing full seal of fc gasket. Upon arrival confirmed issue and found gap in top left corner of fc door gasket and liner. Also found partial liner separation on same side. Siliconed liner gap, added new gasket then reshaped and formed gasket to door. Found no air gaps/leaks and informed customer not to open door for at least 4 hrs to insure seal stays and forms back in place properly. Call complete"

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ4

Near Kyle, TX 78640

Scott

Job Details: 09/19/2022

Arrived on site for range tripping breaker . Getting normal voltage to block . Harnes in good shape . Ran all burner and oven preheat . Didnt trip breaker . Did trip breaker when unit is just idle . Recommended have electrician to change breaker . Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Kyle, TX 78640

Scott

Job Details: 09/19/2022

Arrived on site for otr flashing door open when trying to start unit . Found on lower interlock one of the micro switches failed . Replaced lower interlock . Unit is now heating water to whirlpool specs. Job complete

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Buda, TX 78610

Scott

Job Details: 09/19/2022

Arrived on site for dryer taking multiple times to dry. Found exterior lovers were painted shut . Advised customer and got vent open . No lint build up at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Lago Vista, TX 78645

Vincent

Job Details: 09/19/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was leds not working. Inspected the led control and found it good. Found the front left led module under the icemaker housing flickering. I used my jumper and to test and make sure thats the only one out. Replaced the module with new one and its covered under the warranty. Unit is now operating as designed. No leaks where observed. Job completed."

We serviced a

MAYTAG WASHER

Model MVWC500VW1

Near Austin, TX 78746

David S

Job Details: 09/19/2022

Arrived on site for washing machine filling slow. I inspected the unit and work area. I found the cold valve filling slow. I tested the water flow from the wall and found good pressure. I replaced the water valve and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ00

Near Lago Vista, TX 78645

Vincent

Job Details: 09/19/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was that FC light and RC top lights stopped working. Inspected unit and found freezer door switch getting stuck and found FC module out. Replaced module and switch and unit is now operating as designed. No leaks where observed. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78732

David S

Job Details: 09/19/2022

Arrived on site to install previous diagnose parts. I gained access to the fc led and replaced it with new. I replaced the fc gasket as well. The lights are coming on and the freezer is sealing. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Meadowlakes, TX 78654

Vincent

Job Details: 09/19/2022

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was that DW would not dry. Ran diagnostics and tested amp draw on heating element. Unit did not have any error codes and amp draw was holding around 7.2. CX stated she just switched from pods to liquid and is using drying agent now. Adjusted drying agent level down to one from two to prevent excessive suds. Unit is working as designed. No leaks were present during time of service. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Pflugerville, TX 78660

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a range with an oven not heating properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hutto, TX 78634

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a dishwasher that is not cleaning properly. Found owi not registering properly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near New Braunfels, TX 78130

Andrew

Job Details: 09/19/2022

"Arrived on site and replace heating element per special project. Unit working as designed, no leaks detected. Job complete."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near New Braunfels, TX 78132

Andrew

Job Details: 09/19/2022

Arrived on site to test unit for console loosing power. Unable to replicate issue. Replaced console as a precautionary. Unit working as designed. Advised to download Maytag app and get units connected to Wi-Fi. No leaks detected. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, TX 78634

Cliff

Job Details: 09/19/2022

Arrived on site to diagnose a microwave that is making unusual noise. Found screws in bottom plate not tight causing rattling. Tightened screws and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Marion, TX 78124

Andrew

Job Details: 09/19/2022

"Arrived on site to test unit for no ice production. Found ice maker ran full harvest with no issues. No stored error codes. Fill tube and fascia heater received proper voltage(120vac). FC and RC temps were correct. All air flow motors working. Tried to fill ice maker but water did not reach ice maker. Found fill tube was obstructed. Removed water line and ran test on valve. Valve opening and closing as designed. Removed obstruction and ice maker filled properly. Found water pressure at 78psi. Spoke with CS and adjusted temps to recommended 3degrees in FC and 37 in RC. Advised customer to monitor. If issue persists recommend main single inlet valve, pressure regulator and fill tube heater. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, TX 78724

Matthew

Job Details: 09/19/2022

"Arrived onsite for potential gas leak. Upon arrival inspected unit. Customer stated unit emits smell when oven in use and cooktop burners do not ignite. Tested all cooktop burners and all are functioning properly. Ran bake cycle at 350 degrees and unit heated fine. Tested multiple times and could not duplicate any issues. While talking to customer, may have been an instance of spillover causing burners to temporarily not ignite. Unit is functioning properly. No gas leak detected. Gas smell coming from ignition process. Customer is used to electric range. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78723

Matthew

Job Details: 09/19/2022

Arrived onsite for unit filling slowly. Upon arrival inspected unit. Found low water supply from hot water. Supply is sputtering. Tried disconnecting supply but will need plumber to resolve issues. Water supply will not shut off in either direction. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78739

Leonardo

Job Details: 09/19/2022

Arrived on site to replace 3rd rack wheels. Replaced both side test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model JGD3536GS00

Near Austin, TX 78739

Leonardo

Job Details: 09/19/2022

Arrived on site to replace cooktop. Replaced cooktop test unit and unit test good job complete.

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Austin, TX 78747

Scott

Job Details: 09/19/2022

Arrived on site for dryer making a squealing noise. Found idler pulley wheel locked up and causing belt to squeal . Replaced idler with truck stock ( part W10547287 ) . Unit also had a lot of lint build up . vacuumed out unit . Unit is performing normally. Advised customer to have exterior vent cleaned

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, TX 78666

Luis

Job Details: 09/19/2022

"Arrived on site. Temp reading 0? at time of visit,found defective tracks on ice bin,added adhesive to liner gaps,replaced glide assembly tested drawer operation good."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Andice, TX 78628

Gerry C

Job Details: 09/19/2022

"BT Arrived on site to replaced pre diagnosed parts. I replaced the oven door, and the console. After replacement unit operates as designed."

We serviced a

WHIRLPOOL FREEZER

Model KRSC703HPS00

Near Leander, TX 78641

Gerry C

Job Details: 09/19/2022

"Arrived to instal previously diagnosed and ordered part. Prior to installation, I found the mullion badly mis-molded and preventing both the FC and RC doors from closing fully at the lower mullion to front border area and the upper FC was gapped as well. I contacted the MFG, tech Robert and advised of my findings. The unit is non-repairable due to an incorrectly manufactured cabinet/liner and will be referred to Customer Service at 800-253-1301, file# 7734620401. No leaks observed during service."