Near Austin, TX 78758
Kayman
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite to install previously diagnosed parts. Installed the dispenser drawer and water valves. I also leveled the unit as it was slightly un level. Job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site to diagnose a dishwasher that is not cycling properly. Found excess suds in unit at the end of diagnostics indicating oversetting during cycling. Advised homeowner on findings and solutions to correct the issue. No repairs are needed at this time and all is working properly.
Near Austin, TX 78748
Jacob
Job Details: 07/03/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Motor, wheel, and housing. Unit was inside the apartments shop to work on. Could not test after parts replaced. No issues at this time. Job complete"
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of washer not washing properly, found faulty metering pump, I replaced pump, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issues, found blower wheel was rubbing against housing seal, I used noise reduction kit and dryer pads, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of unit leaking, found leak due to drain line not secured inside of house drain, I added additional zip tie, filled and drained twice, unit tested good, no leaks."
Near Lakeway, TX 78734
David
Job Details: 07/03/2020
DISHWASHER BOSCH SHE3AR56UC/21 Arrived on site to diagnose dishwasher not filling. Performed diagnostic and found fill found not running. Found power at valve but no activity. Attempted to install designated valve and it was not the correct one. Ordering part 00633970 which is correct valve. Office to reschedule as customer has limited availability.; ordrng 1 00633970 (VALVE)
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site ,replaced orafices. Flipped spud on regulator . All flames are correct flame now . No gas leaks detected at time of service. Job complete ."
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for previous diagnosed parts. Replaced diffuser and harness. Tested system. Everything works as designed. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and tested operation. Found upper rack adjuster wheels breaking off. Unit needs adjuster kit to repair. ; ordrng 1 W10712395 (adjuster)
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of start button and power buttons not working, found broken button holders, I replaced button holders, unit tested good."
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2020
COOKTOP JENN-AIR JGD3536WS01 Arrived on site to test unit for burners not working. Found bad burners. Replaced burners Test unit after replacing burners and all burner igniting correctly job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer making a noise. During testing found that the gearcase was causing the noise it was leaking oil. Found error code for actuator. Replaced gear case, cam assembly, actuator, and washer tested good. Noise is gone and no leaks. Complete"
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed compressor. Compressor and filter dryer will both need to be replaced to complete repairs. Office will need to set return appointment, for 3 hours, due to part availability.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10913906 (coupler) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )"
Near Del Valle, TX 78617
Eman J.
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave door damage. Tested system. Mw door is damaged. Replaced mw door. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for no ice. Ran diagnostics found broken pan,continued diagnostics compressor powered on no frost on evaporator diagnosed leak.
Near Lakeway, TX 78734
David
Job Details: 07/03/2020
REFRIGERATOR LG LFXC24796D/00 Arrived on site to diagnose one no cool refrigerator. On arrival found unit unplugged. Another company came out and diagnosed issue as sealed system and unplugged unit. Plugged in unit to confirm diagnosis. Found no frost pattern developing at all after 10+ mins. Performed sealed system checklist. Got with SR to order proper parts for sealed system. Office to reschedule sealed system job. Need AUTHO for AHS. ; ordrng 1 ADH73150208 (DRIER) and 1 ADL73341411 (FF EVAP) and 1 ADL73981017 (FC EVAP) and 1 AUTHO (AHS AUTHO) and 1 JIG (JIG FOR LG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrive on site for dishwasher making noise. I spoke with the customer and found out the dishwasher isn’t cleaning the dishes properly. I inspected the unit and work area. I didn’t find any fault In diagnostics. I tried to run a cycle and the pump and motor assembly didn’t spray water. I replaced the pump and motor assembly and tested the unit. The unit operated as designed to water leaks detected. Job complete.
Near Austin, TX 78725
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not heating. Tested system. Found heater faulty. Replaced heater. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice issues. Diagnosed a defective water sensor in pump,replaced pump,ran diagnostics all test passed unit working as designed."
Near Georgetown, TX 78626
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WGD6120HW0 "Arrived to inspect dryer not drying or powering on.I turned unit on and powered it up and all functions of the unit worked.Customer did have a short video of something clanking inside the unit..Unit tumbled, heated and exhaust was good.Job complete"
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
RANGE KITCHENAID KFGC506JSS00 "Arrived on site ,replaced control . Tested unit , now fan is buzzing but not spinning , readjusted blower bracket . Ran pre heat to 475 . All checked normal . No gas leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to install a new power cord and the new main hairiness. I gained access to the back of the range and removed the shorted out power cord and harness. I replaced both with new. I reinstalled the unit and powered it back on. I tested the range And it is operating as designed. I reset the click on the range. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and inspected unit. Found that the console again has moisture build up inside. Called tech line and spoke to Dustin #7728235098. Recommended running unit with clear inter door to isolate where water is coming from that is spraying straight at the vent. Return visit will require 2 hours to observe unit running and make repair. ; ordrng 1 CNOTE (2 HR) and 1 TOOL (CLEAR DOOR) and 1 W10919772 (deflector) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10340683 (manifold)
Near Bruceville, TX 76630
Jonathan
Job Details: 07/03/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on site for dishwasher that one spray either spray arm. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E3 (motor not running). Placed unit in an auto cycle and found washer motor not running. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78703
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for cooling compliant. Removed deli drawer found fresh food evaporator completely incased in ice diagnosed a defective defrost thermistor,unit will need a new harness that includes both thermistors. Will also need to run service pointer to secure evaporator to liner with zip ties and clamps. Instructed customer on defrosting unit 24hrs before return visit,set return visit ; ordrng 1 WPW10277799 (HARNESS)"
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG510S0AS0 Arrived on site for range over heating. I inspected the unit and work area. I tested the oven temperature with an air probe. The oven sensor and my air probe are reading the same temperature. The control is not reading the sensor properly. I replaced the control and tested the unit. The oven is now baking as it should and showing correct temperature. Job complete.
Near Austin, TX 78738
Robert
Job Details: 07/03/2020
COOKTOP LG LCE3010SB01 Arrived on job for complaints of no heat. Found no power supply to cooktop. Reset breaker and unit powered on. Test all burners.
Near Spicewood, TX 78669
Brandon
Job Details: 07/03/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of UI console non responsive at times, quoted customer for overlay, customer refusing repair at this time.
Near Spring Branch, TX 78070
Richard
Job Details: 07/03/2020
DISHWASHER GE GDT665SSN2SS "Arrived onsite for the dishwasher not draining and running the cycle. Installed drain pump , pressure sensor that was provided by the customer. Dishwasher is now running the cycles correctly but will not drain.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DISHWASHER BOSCH SHPM98W75N/11 "Arrived to inspect dishwasher not completing cycles.From recent experience with this issue, I determined the latch was defective and causing the unit not to complete cycles.Unit heats and drains properly.Ordering the LATCH door.Customer rescheduled.Needs more work ; ordrng 1 00630784 (LATCH)"
Near Austin, TX 78705
Luis
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for damaged door replaced damaged freezer door and nameplate
Near Austin, TX 78757
Kayman
Job Details: 07/03/2020
RANGE JENN-AIR JGR8775RDW "Arrived onsite for RF burner not igniting upon inspection I found the ignition spark was weak and in need of replacement. I immediately broke the burner head screw attempting to replace that igniter. Will need to return with a orifice holder and drill out the remaining screws to replaced the orf holder and igniter. Customer would also like a new burner knob. ordering (74009099) ORF holder (74009147) knob and returning with the igniter (WP74009958) RS ; ordrng 1 74009099 (holder-orf) and 1 74009147 (knob- valv)"
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect unusual noise from inside the dryer.Confirmed the complaint and disassembled and found a small Christmas hook inside the rear gasket causing the issues.Removed and reassembled the unit and unit now operates to customers satisfaction without the noise.Job complete
Near Buda, TX 78610
Leonardo
Job Details: 07/03/2020
DISHWASHER FRIGIDAIRE LFID2459VF "Arrived on site to replace console. Replaced console, tested unit and unit functions correctly. Job complete"
Near Waco, TX 76710
Jonathan
Job Details: 07/03/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 "Arrived onsite for ice machine that was not filling water. Inspected unit and work area. Customer advised the issue was with the machine not filling. He advised he ran a cleaner through it and replaced the filter but still had no water coming into the unit. Replaced water valve and tested unit. Unit filled, recirculated, and began to form ice. Unit is working as designed.
Near Austin, TX 78703
Jacob
Job Details: 07/03/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite to replaced motor. Tested unit. Still getting same error code. Called Techline. Suggested to change control board again. Got sr#7727440399. Ordered parts. Office to reschedule. ; ordrng 1 W11158453 (cntrl-elec)
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to repair refrigerator that was having a defrost issue I installed and thoroughly tested the evaporator fan the UI control and the main control after repair tested the entire fridge and everything is working as designed. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/03/2020
RANGE JENN-AIR JDS1450DP0 Arrived on site to test unit not heating. Tested unit and found broken bake element. Replaced elementtested unit and unit heats as desired. Job complete.
Near Belton, TX 76513
Tyler
Job Details: 07/03/2020
DRYER WHIRLPOOL MEDB835DW4 Arrived on site to repair a dryer that was making a metal on metal screeching sound I was able to replace the idler pulley as well as all of the roller wheels that help the drum glide in place. After that I assemble the machine and tested it out and found that the squealing had completely stopped so I did not install the motor. Unit is working as designed. Call complete
Near Mustang Ridge, TX 78610
Robert
Job Details: 07/03/2020
WASHER MAYTAG WFW6620HC0 Arrived on job for complaints of noise. Ran spin cycle and bearings causing noise. Will need two tech and 2 hours. ; ordrng 1 W11287253 (TUB)
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
REFRIGERATOR LG LFX31925ST/00 Arrived onsite to install previous diagnosed parts. Replaced drain tube. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78626
Al
Job Details: 07/03/2020
RANGE GE JGB860SEJ2SS Arrived to inspect upper oven not heating.Confirmed the complaint and verified the module and serial number.Unit bale igniter is defective causing the issue.Ordering the igniter and research for correct part.Office to reschedule with customer.See sticky note ; ordrng 1 CNOTE (RESEARCH TOP OVEN NEVER IGNITED. PLEASE CONFIRM THIS IS IGNITER FOR UPPER OVEN) and 1 WB13X24925 (IGNITER GLOW BAR)
Near Austin, TX 78754
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evaporator defrost failure due to controls not communicating with her masters. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
VENTHOOD UNKNOWN UXT5230BDS1 Arrived onsite for the vent hood noise. Replaced fan blade and it did not resolve the issue. Replaced the motor and it did not resolve issue. Tried to adjust motor and it did not resolve issue.
Near Hewitt, TX 76643
Jonathan
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator that won’t light in the top refrigerator section or freezer section. Inspected unit and work area. Customer advised of the issue started in the freezer. Attempted to remove freezer light and began to get excess resistance. Worked on the freezer light for five minutes and once the light came loose the female connector on the wires coming from the control had popped loose. Attempted to dig out wires to reconnect female connector but was unsuccessful. Tried to wire but the wires together using one of the modules but was unable to clamp the wires coming through the insulation. I called Techline and spoke to Brian SR# 7728233696. I advised him of my findings and he then video chatted me to verify findings.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and the unit failed to heat. While testing, the unit made a loud humming/buzzing noise. I removed the unit from the wall and found the diode burnt, the magnetron was rusted. I removed an replaced the magnetron, capacitor, & diode. Retested and unit is operating as designed. I reassembled the unit and placed it back on the wall and retested. Unit continues to operate as designed. Job completed."
Near Killeen, TX 76543
Tyler
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator not cooling. Upon further inspection I found that the refrigerator had a sealed system issue customer had stated that he heard what sounded like a hissing noise coming from the fridge at one point shortly before the cooling had stopped. We will need to order an evaporator coil a compressor and a dyed dryer.There were no lock rings needed for this repair. Call needs to be weighed for two hours and we need a SS tech.; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78759
Wesley
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite and found compressor running and fans running properly. Found repeat symptoms hi temperatures. 25f in fc, and 50f in ff cabinet. Found evidence that the sealed system repair should be monitored by sealed system tech for leaks from repair in last 6 months.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
COOKTOP WHIRLPOOL KECC604BBL00 "Arrived on site to inspect cooktop smoking and popping breaker. Upon further inspection, customer advised they were using the right front and back left burners when the unit “popped” and when they opened the cabinet doors under the unit, smoke came out. When they turned the breaker back on, it caused the entire home breaker to trip. I had the customer sign a waiver of damages from lifting glass cooktop and then removed the cooktop. I didn’t find any signs of damage to the cooktop. I checked under the unit in the cabinets and over the junction box cover to inspect wiring. I found where the wiring had shorted out and caused the lid pop noise and the smoke. I advised the customer of my findings and took photos. Reassembled the unit and placed it back in the countertop.
Near Briggs, TX 78608
Al
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG510S0AB1 Arrived to inspect gas range not lighting.Confirmed the complaint and located the breaker box and turned the range off then back on.Tested the unit and all functions work as designed.
Near Hutto, TX 78634
Andy
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher rust on panel. Inspected unit and found rust on panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
REFRIGERATOR GE GNS23GSHBFSS "Arrived on site for loud noise and temps not correct . Found ice build up on freezer evap wall . Also door alarm wouldn’t not going off . Found no switch issues . Ordering control, heater evap fan and blade . No water leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 WR51X10108 (heater def asm) and 1 WR55X23924 (board asm main contr) and 1 WR60X10277 (refrigerator evapora) and 1 WR60X30922 (BLADE)"
Near Leander, TX 78641
David S
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not cleaning dishes properly. I inspected the unit and work area. I found error code F5E1 door stuck open. I ran the unit through diagnostics cycle and the unit would not fill with water. I found the water valve was turned off. I turned them valve on and found the unit filling and working as designed. I spoke with customer about the different wash cycles. No water leaks detected. Job complete.
Near Elgin, TX 78621
Andy
Job Details: 07/02/2020
REFRIGERATOR GE GDE20GGHBRBB Arrived on site to install previously diagnosed temperature sensor in FC. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 07/02/2020
UNKNOWN UNKNOWN 0
Near Austin, TX 78724
Scott
Job Details: 07/02/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer not stopping at end of cycle . Replaced timer . All checked normal . No lint build up . Job complete .
Near Austin, TX 78741
Robert
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints of not washing. Found 120 v to motor without operation. Replaced sump and motor. No leaks detected at time of service.
Near Austin, TX 78752
Scott
Job Details: 07/02/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site , replaced wheel and blower . Ran unit . All checked normal . Unit sounds normal . No lint build up at time of service. Job complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/02/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for microwave no heat. Tested unit and found that the unit has power and is turning but I did not hear the fan kick on. I dissembled the unit and replaced the mag cap and diode still no fan. I tested the fan motor capacitor and it tested faulty. Will need that motor capacitor. Ordering motor fan capacitor (W10210855).; ordrng 1 W10210855 (capacitor)
Near Austin, TX 78730
Wesley
Job Details: 07/02/2020
REFRIGERATOR KITCHENAID KFCS22EVMS0 Arrived onsite and repaired fridge by replacing failed start device. Unit is now operating as designed. Advised customer on repair.
Near Jonestown, TX 78645
Lou
Job Details: 07/02/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site to install previously diagnosed and ordered parts. Due to the door making a loud screeching noise when opening/closing, I removed and replaced the link kit ad tested and unit is operating as designed. Also tightened the door handle. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 07/02/2020
REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived on site for customer complaint of mullion being broken and not closing properly, found broken mullion and slide, ordering parts. ; ordrng 1 2316857 (slide) and 1 WP2307938 (rail-mulln)"
Near New Braunfels, TX 78130
Noah D
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect fridge for not cooling, upon inspection found the UI drier leaking Freon, will need a sealed system repair, customer stated that builder would be replacing unit, will need to follow up before sending out a tech. Office to reschedule. ; ordrng 1 W10253005 (COMPRESSOR ) and 1 W10913906 (ACCESS) and 1 WPW10143759 (DRIER)"
Near Jonestown, TX 78645
James
Job Details: 07/02/2020
FREEZER WHIRLPOOL EV188NYWS00 Arrived on site and found unit has only trace amount of refrigerant in sealed system. Verified dye has moved through out system and is visible by purging short burst from process stub. No dye located on any accessible components indicating unit has an internal leak in the heat loop.
Near Austin, TX 78728
David
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher customer has said leaked from the front of the unit. Customer had said foam was wet, and he saw bubbles. Said this happened last month. Ran and tested unit and found a large amount of suds on the inside. Advised customer to change soaps if the pods are consistently creating suds that are going over the tray. Did not see any other leak causes, and likely just oversuds or having pots too close to the door. All is workin as this time with no leaks found. Call complete."
Near Austin, TX 78757
Eman J.
Job Details: 07/02/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for washer making grinding noise. Tested system. Found gear case faulty. Attempted to replace gear case. Wash plate bolt is stripped. Ordering wash plate W10752283. ordrng 1 W10752283 (washplate)
Near Austin, TX 78738
Kevin
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site and inspected refrigerator and found no ice production, and no water dispensing. Removed water filter and water will now dispense. Reset water filter into housing and it will still dispense. Cycled icemaker and it is also working properly and filled with water. The last time the water filter was replaced it was not done correctly. Showed customer how to properly insert water filter.
Near Austin, TX 78702
Luis
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for water leaking. Diagnosed excessive ice being made causing ice to spill onto floor and leak,found shut off arm slightly disconnected from icemaker housing,installed shut off arm correctly to housing."
Near Blanco, TX 78606
Brandon
Job Details: 07/02/2020
COOKTOP JENN-AIR JED3430WB00 "Arrived on site to replace failed switch, after replacing, unit tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Arrived on site to inspect fridge for loud compressor noise, upon inspection found the lines rattling against compressor, put extra stock pad on and tested. No problems found. Complete"
Near Harker Heights, TX 76548
Tyler
Job Details: 07/02/2020
WASHER MAYTAG MHW6630HW0 Arrived on site for washer not completing cycles. Found that drain pump is barely pumping any water out of the unit. This leads to soap water being left to settle at bottom of unit then when a new cycle starts it will add extra soap from disp. Causing the over sods/soap error code to appear. Instructed customer not to use washer to avoid risk of unit locking up door due to being full of water and risking ruining cloths put into machine.; ordrng 1 W11316609 (pump-water) and 1 W11316671 (hose) and 1 W11322883 (cntrl-elec)
Near Austin, TX 78737
Jacob
Job Details: 07/02/2020
WASHER WHIRLPOOL MHW6630HW0 Arrived onsite for unit leaking water. Tested unit. Found that there water that looked like it would leak from dispenser drawer. Replaced dispenser drawer. Tested unit. Unit test good. No leaks at this time. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 07/02/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site to inspect oven for not heating properly, upon inspection found the burners working correctly but the bake element not heating, checked broil and it passed. Ordering bake element, office to reschedule ; ordrng 1 WP9755770 (BAKE)"
Near Austin, TX 78734
Robert
Job Details: 07/02/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on job to install all parts ordered on previous visit. After replacement test operation no leaks detected at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 07/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling in the upper section. Tested unit and found left side pantry door not closing consistently due to failed adapter rails. Also noted mullion mounting on left side RC door not allowing seal to meet mullion . Lastly divider between pantry doors will need to be sealed with silicone as well as top has gaps not meeting door seal. To prevent repeated issues main control, user interface, RC fan motor, left side pantry adapter rails, and left side RC door will need to be replaced as well as mullion sealed with food grade silicone to complete repairs. Office will need to set return appointment due to part availability..; ordrng 1 8201711 (adhesive) and 1 W10815695 (dor-fip ss) and 1 W11397195 (ADAPTER) and 1 W11409809 (ADAPTER )"
Near Austin, TX 78735
Kevin
Job Details: 07/02/2020
WASHER WHIRLPOOL WFW8620HC0 Rived on site and inspected washer and attempted to put it into a diagnostic cycle. It began test 12 but control board started chattering and washer lost power. Will need to bring back a control board and control panel to correct the issue; ordrng 1 W11322880 (CONTROL BOARD ) and 1 W11327395 (CONTROL PANEL)
Near Round Rock, TX 78664
Cliff
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator not defrosting. Homeowner wishes to hard reset unit and defrost unit to see if problem correct itself. Advised homeowner of problem reoccurs main control, Orion control, and RC evaporator cover with all need to be replaced to complete repairs,
Near Austin, TX 78724
Scott
Job Details: 07/02/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for dead washer . Found outlet failure . Open neutral . Changed outlet . Ran diagnostics . No error codes and completed wash test . Recommended customer have outlet fixed . No water leaks detected at time of service . Job complete .
Near Gatesville, TX 76528
Jonathan
Job Details: 07/02/2020
WASHER MAYTAG MVWC565FW0 "Arrived on site for washing machine that will wash clothes. Inspected unit and work area. Unit is in a very tight area with very little room to work. Plugged unit in and drain pump initially started and ran with no water in the unit. . Removed pressure hose and unit still continued to drain. Placed unit in service diagnostics and found an F7 E1 (basket speed fault) error code. Placed unit in a manual agitate and spin test and unit would not spin or agitate. During agitation it appeared that the unit was trying to move but wasn’t moving more than an inch left and right. Attempted to remove agitator and found it completely seized onto the gear case. Unit will need agitator, hub, in her basket, outer tub, gear case, drive motor, clean out filter, and control for full repair. Will need two men and two hours for repair. Ordering parts and office will need to contact customer to reschedule customer for return visit due to PSP items. ; ordrng 1 CNOTE (TWO MAN) and 1
Near New Braunfels, TX 78130
Noah D
Job Details: 07/02/2020
DRYER WHIRLPOOL WED4950HW0 "Arrived on site to inspect dryer for not counting time, upon inspection found the timer not operating correctly. Replaced timer and retested, no problems found. Complete"
Near Austin, TX 78753
Eman J.
Job Details: 07/02/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite to install previous diagnosed parts. Replaced glass door. Panel door was damage. Ordering new panel W10482110; ordrng 1 W10482110 (panel-drwr)
Near Elgin, TX 78621
Andy
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Kayman
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for fridge lights not working. Upon inspection I found the lights above the water system assembly were not working and the freezer light as well. I had the water assembly light module on me so I replaced those in attempt to remedy this issue but it did not. I am ordering a light repair kit (W10695459) as per service pointer from WPL. Ordering (W10695459) light kit. Office to RS.; ordrng 1 W10695459 (module)
Near Kingsland, TX 78639
Jonathan
Job Details: 07/02/2020
WASHER WHIRLPOOL WFW9550WL00 Arrived on site for washer loud when spinning. Performed diagnostics mode and tested spin operation. Found failure is with basket shaft and tub bearing. Found basket shaft wrapped and causing bearing failure. ; ordrng 1 W10250806 (tub-outer) and 1 WPW10159904 (DRUM ASSEMBLY )
Near Leander, TX 78641
David S
Job Details: 07/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge leaking. I inspected the unit and work area. I found the fresh food section bottom full of water and ice. I gained access to the drain tube and found a restriction in the drain tube. I cleared the restriction. I gained access to the fresh food evaporator and found the evap tray iced over. I cleared the ice and steamed out the drain pipe. I poured a cup of water down the pipe to ensure it is draining properly. I tested the water valves and found none of them leaking. Unit is operating as designed no water leaks detected.job complete.
Near Burnet, TX 78611
Jonathan
Job Details: 07/02/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site for washer not cleaning clothes and leaking from dispenser. Performed diagnostics mode. Found sud error code. Found dispenser wrapped and causing leak. Called Whirlpool tech support and spoke with Bryan. He stated to replace control and dispenser. ; ordrng 1 W11316600 (DISPENSER )"
Near Austin, TX 78741
Luis
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool. Installed starter to compressor,powered unit on compressor powered on."
Near Burnet, TX 78611
Jonathan
Job Details: 07/02/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for refrigerator not working. Inspected unit and work area. Found UI lighting up nothing else is running on unit. Found control and UI will need to be replaced to continue to test. Contacted claims department and got authorization for repair (SC). Removed failed UI and control, installed new. Found all is working. No water leaks detected."
Near Austin, TX 78728
David
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to diagnose one dishwasher that was not draining. Performs diagnostic on unit and checked for blockages. Found blockage on disposal side of unit. Cleared drain hole in disposal and retested. Unit is now draining as designed. Call complete, no water leaks found."
Near New Braunfels, TX 78130
Richard
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for the refrigerator section freezing food and ice maker leaking. Installed new ice maker , damper control, UI control. Refrigerator tested good and all functions tested good. Complete"
Near Round Rock, TX 78665
Cliff
Job Details: 07/02/2020
DRYER WHIRLPOOL WED7500VW2 Arrived on site to replace heating element for dryer. Replaced element and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator leaking from the front bottom left corner. Upon further inspection, I found the water was coming from the freezer section. I removed the bottom drawer and found the drain tube clogged with ice again. I removed the ice with my steamer and found insulation was coming out o forge drain tube. I checked the drain tube at the back of the unit and it was clear. Removed the drain tube and placed a flashlight at the drain hole at the evaporator and using my mirror I checked the drain tube. I found where the drain tube goes into the tube in the cabinet appears to be collapsing, but there is enough opening for water to flow. I adjusted the drain tube to the drip pan at the back and poured water through the tube from the evaporator side. Water flowed good. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed"
Near Austin, TX 78750
David
Job Details: 07/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to diagnose washer that customer says is not spinning out, and at times constantly filling. Ran diagnostics and found errors F8E1 Valve Failure, F0E5 Off BAlance, F7E8 Motor overheat. Ran test 12 for quick cycle, and all items checked good. Checked motor windings for overheat error and all checked good. Found that water seemed to get high during normal cycle, likely adding weight to cause the off balance loads, but valves are triggering on and off properly via diag. Replaced pressure switch due to likely being failed causing incorrect water level readings. Retested and all is working as designed. Advised customer to check use and care guide for proper loading sizes and cycles. Call complete."
Near San Marcos, TX 78666
Richard
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that the ice maker was leaking water into the ice bin causing it to freeze up. Replaced ice maker and ran ice maker harvest test in diagnostics during the testing the UI started to act up the numbers were moving up and down going crazy. Could run the harvest test will need to replace the UI. Ordering parts and office to schedule. ; ordrng 1 W11314429 (UI)
Near Austin, TX 78750
David
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to install previously diagnosed parts to resolve no ice dispensing. Replaced motor shaft and coupling. Retested and unit is dispensing as intended, both crushed and cubed. All is working as designed. Call complete."
Near Harker Heights, TX 76548
Tyler
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrive for refrigerator that had LEDs not turning on. Upon further inspection I found that the freezer LED bulb had burnt out causing a chain effect of taking out the LEDs inside the freezer with it after testing the LEDs in the freezer they are still functional but because of the close circuit they’re on with the freezer LED they won’t turn on until the freezer LEDs are replaced. ; ordrng 1 W10695459 (module)
Near Jonestown, TX 78645
Lou
Job Details: 07/02/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site to install previously diagnosed and ordered parts. Due to the door making a loud screeching noise when opening/closing, I removed and replaced the link kit ad tested and unit is operating as designed. Also tightened the door handle No water leaks observed during service, job completed."
Near Temple, TX 76502
Jonathan
Job Details: 07/02/2020
WASHER MAYTAG MVWB835DW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit to find leak. Found leak coming from the inlet water valve housing. Could not detect what it was coming from the valve or from the housing so replaced whole housing. Tested unit again and unit ran as designed. I had the customer run a bedding cycle with some sheets and the user interface started shorting out. Advise customer this happened when controls go out and send improper voltage. Replaced console and tested unit. Unit is working as designed. . Call complete."
Near Georgetown, TX 78633
Al
Job Details: 07/02/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived to inspect unit not dispensing water or making ice.Confirmed the complaint and found the valve at the back of the unit to be defective.Removed and replaced the valve, reassembled and unit tested as designed.All water lines were dry at the time of service..Job complete"