Arrived on site for washer needing replacement of drain motor. Upon arrival customer provided part needed for repairs. Installed part then reassembled and tested u it. Found no leaks and unit cycled through normal selections mode as designed.

BT arrived on site to inspect washer. I ran the unit through diagnostics and error code F9E1 showed. I removed the service port next to the drain pump and found it clogged with debris. I cleaned the port out and tested. The unit now operates as designed. No leaks detected during service.

"Arrived on site to inspect refrigerator freezer light not working. Upon further inspection, I found the freezer light and the lights in the ice box and waterbox not working. Per service pointer #W11460554, I removed and replaced the module and tested and all lights came on.

"Arrived on site and found refrigerator has been replaced,

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on site to replace previously ordered parts for refrigerator. Replaced door gasket and shaped it using applied heat. All is working properly at this time and no leaks were found at time of service.

6543-Arrived on site to test unit for not draining. Found error f27(excessive water in tub). Ran diagnostics 3x and two loads with no issues however did find extreme amount of suds. Advised customer soap needs to be cleaned out to prevent water level switch from reading suds and thinking it is water. No leaks detected.

Arrived onsite to replace dispenser door and dispenser tube. Replaced parts and tested. Unit is functioning properly. No leaks present at this time. Job complete.

"Arrived onsite and installed new roller due a roller seizing and causing some noise, also found loose blower. Secured blower with bolts and braced housing with copper wedge. Charged unit is now quieter to operate.

Arrived onsite and found unit operating with significant backflow causing the sensor functions to end cycles prior to completed drying function. Advised customer on findings and recommended using the time dry function under the circumstances. All else checks good.

"Arrived on site for a washing machine that was not draining nor spinning. On arrival the customer stated he was washing heavy mats on extra fast and the unit would not spin and they came out soaking wet. He stopped the cycle and put it on a drain & spin on the fast setting, but the same thing occurred. I put the unit into diagnostics mode and found stored error codes F5E4 for door not opened between cycles, F5E3 for for door unlock error, F5E2 for door lock error, and F8E3 for overflow condition. I cleared the error codes. I then ran a diagnostics cycle and a drain & spin cycle to find the unit running as designed. I informed the customer he may have overloaded the unit and I found the unit running as designed at the time of service.

"Arrived on site for a washing machine showing a maintenance error on the UI. On arrival the customer stated it appeared to be some sort of error code on the screen and they were unsure what it was. They also found the unit walking forward and shaking excessively. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed. I then gained access to the bottom of the unit and found significant gearcase oil indicating a failing gearcase, which is most likely causing the excessive shaking. I checked the suspension and found it fine. I found the unit had a 5 year Home Depot warranty and advised the customer to reach out to them for the repair.

"Arrived on site to diagnose range that is not lighting the oven. Tested unit and found voltage coming from thermostat going to igniter. Chrcked igniter and found resusgence good, indicating failure in the safety valve coil. Got approval from Jeanette for repair. Replaced safety valve and tested. Verified unit working as designed. Call complete."

BT arrived on site to inspect microwave not heating. Upon inspection I found the magnetron to be not working

"Arrived on site to diagnose dryer that will only run on one setting. Attempted to change settings and panel just beeps and resets to the same setting, likely indicating a failed button in the console membrane or ribbon cable.

"Arrived on site for washer not turning on. Upon arrival confirmed issue. After further testing found unit receiving proper voltage but had not control response. Found no shorts in drain motor, or other hardware. call complete"

"Arrived to inspect no cool. I found the unit powered up, but there was no compressor. The UI would respond to single button presses, but not to two keys at the same time and would not go into service mode or change cooling status. After unplugging for 30 seconds and re-applying power, the unit started up and operated as normal. It had been off in the prior condition for several days and was fully warm. I suspect the control issue due to excessive moisture within the chassis and the MFG tech agreed with the possibility. The compressor only drew .85 amps after five minutes and should have been higher, however, cooling was apparent. The compressor was loud, but there was a much louder vibration from within the cabinet and I found the evaporator fan shaft bent enough to cause the issue, even with the blades removed. I suspect ice in the evaporator as the cause for the bent shaft. Further inspection revealed the lower mullion area was gapped due to mis-manufacture and I contacted MFG tech Andrew. File# 7734721362 and advised of my findings.

"Arrived on site for freezer, inspected unit and work area. CX complaint is that freezer stopped freezing. Retrieved temps at 23?. Inspected unit and found ice buildup on evap. Ohmed heater out at 32ohms. Entered diagnostics to force defrost and found control shorted. Job complete.

"Arrived on site for washer, inspected unit and work area. CX complaint is that unit door locked with their clothes inside. Entered diagnostics and found error codes F9E1, F8E3, & F3E1. Ran unit through cycle and found excessive suds. Opened drain pump and cleaned filter screen of debris. Unit has a strong drain flow. (See attached photos.) Informed CX that we found an excess of suds. No water leaks present at time of service. Unit is operating as designed. Job complete."

Arrived onsite for burner not working correctly. On inspection the left front burner on high would come on then shut off for 45sec to a minute at a time. Replaced the burner and tested the unit again. When on high the new burner would turn off for 10 to 15 seconds then come back on. The unit is working as designed.

Arrived onsite for previously diagnosed parts. On inspection installed parts that were ordered to fix install issues. The unit is working as designed.

Arrived onsite for range oven door broken. Arrived onsite to replace the glass in door. Replaced the glass and unit is operating as designed. No gas leaks detected during service.

"Arrived on site for washer, inspected unit and work area. CX complaint is that unit leaks while using fabric softener on heavy loads. Inspected unit and found sock blocking fabric softener dispenser inlet on tub ring. Explained to CX what we found and that the tub and all hoses were good. Called WP techline and spoke to Chris 7734729651. Techline instructed to change tub ring if no issues were found. Advised CX to level unit once its installed back into their home. No water leaks present during service. Job complete."

Arrived onsite for a rang with Burners that clicking. Upon arrival I tested unit several time and couldnt find anything thing out of the ordinary I contacted safety and told Kent of my findings and got sr# 7734692660.. job complete

Arrived onsite for for a refrigerator that is having ice production issues.Upon inspection I found that the freezer not sealing properly. I adjusted the door and gasket then I sealed up and any gaps that I could find. I check that the icemaker was operating properly and found that it operated as designed. Job complete.

"JM: Arrived onsite to inspect washer making a noise during operation. I entered diagnostics and found error code F0E2 (over suds). I found that when the unit drains the drain pump makes a loud noise. Drain pump needs to be replaced. R/R drain pump and tested. Operational test good, no leaks observed during service. No noise detected during operation. Call complete."

"Arrived on site to follow up on washer that customer says is not running water during rinse cycle. On arrival checked for any present error codes and found 0 codes present. Ran through a diagnostic test cycle and confirmed proper function. Contacted tech line and spoke with Adrian, SR7734731210. Was informed that the rinse cycle will have the drain run constantly, and it sprays intermittently during the rinse section. I tested a quick wash and confirmed function exactly as described by tech line. Customer says unit used to fill more during rinse, but I was not able to confirm that. Unit appears to be working as designed. Call completed."

Arrived on site to install new drum and bulkhead to resolve scraping sound coming from unit. Replaced bulkhead and drum and pads. Retested. Verified with customer present unit working as designed. Call complete.

"Arrived on site , replaced outer door skin . Door panel is sitting secure and not wobbling around . No water leaks detected at time of service. Job complete"

Arrived on site to replace all burners. Replaced all burners test unit and unit test good job complete.

Arrived on site to test unit for unit giving F8E4. Found unit not draining correctly and found disposal still have half of plug not allowing unit to drain correctly making unit leak. Removed plug completely and unit test good job complete.

Arrived on site to test unit for spray not turning. Secured spray correctly base on instructions and spray arm is turning job complete.

"Arrived on site , replaced control. Retested sensors ,both checked normal. Ran preheat test . Both oven checked normal. No gas leaks detected at time of service. Job complete ."

Arrived on site to test unit for fan blowing to the front. Removed unit and found no damper. Installed new damper test unit and unit test good job complete.

"Arrived onsite for not heating up HEAT/DRY-NOT HEATING / NOT DRYING. Upon arrival test unit and there is no heat. Did vent test and test passed. Removed rear panel and test all components. Fuse, and element are good. Found thermal cutoff is OL. Need to replace thermal cutoff. Replaced thermal cutoff and test unit. Watched heater cycle on and off. Unit is operating as designed. Job complete"

Arrived on site to install previous diagnose partsp. I gained access to the evaporator harness and replaced it with new. Job complete.

"Arrived onsite for Leaking from Underneath or Bottom. Upon arrival ran diagnostics and got error code F0-E2 over-suds. removed top and rear panel. Inspected hoses and valves all are good. Inspected bellow and is good. Started a note cycle and no leaks was detected. Drained unit and there is no leak. After series of questions,it is determined that customs using too much detergent and too much Affresh. No leaks present at this time. Job complete"

"Arrived onsite for ICE MAKER IS NOT MAKING AN ICE/ FRIDGE IS HAVING A LEAKING ISSUE. Upon arrival and found unit is making ice , just dripping from front end of icemaker into ice bin. Need to replace icemaker. Replaced ice maker and ran harvest test. Unit fills correctly and does not leak. Job complete"

Arrived onsite to install previously ordered parts. installed new outer door and badge. Job complete

Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.

Arrived on site for a while oven not allowing lower oven to turn on. Upon arrival confirmed issue and found no errors in diagnostics and after further testing found that caused a failure for lower oven was thermal overload device shorted out again. Tested exhaust fans for upper and lower oven multiple times with time no changes in speed or failures. Replaced TOD under warranty repair. Found lower oven could heat as designed. Call complete

Arrived on site for dishwasher tripping breaker. Upon arrival found no errors in diagnostics. Found unit could run through multiple diagnostics cycles. Found unit still on gfci outlet. Documented findings with techline (Ed sr#7734730952) was Directed to review Technical Service Pointer #: W11525530 Rev C Customer and have them get an electrician out to put the unit on a dedicated circuit breaker without GFCI or Arcfault system in place. Techline recommending no further repairs at this time unless unit tripped a breaker on a dedicated circuit. Call complete

"Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found ice maker motor had failed leading to issue. Replaced ice maker and found unit functioning as designed, no leaks. Call complete"

Arrived on site for washer not cycling correctly. Upon arrival confirmed issue. Upon further testing I found unit had a shorted drain motor that had then lead to control frying out and not working. Replaced drain motor and control then reassembled and tested unit. Found no leaks and unit could fully cycle through all settings as designed. Call complete W14D8S0APL1

Arrived on site for washer. Upon arrival confirmed issue of feet missing. Was able to instruct customer on how to install feet properly. Was able to test unit and found no failures or issues. No leaks present call complete

Arrived onsite to replace control and latch. Replaced parts and tested. Calibrated and ran auto cycle. Passed all test. Ran normal load with customer and unit is functioning properly. Job complete

Arrived onsite for no power to microwave. Upon arrival inspected unit. Verified supply power. Disassembled and inspected unit. Found fuse blown and cutting power to unit. Used jumper and verified operation. Switches and heating components are functioning. Replaced fuse. Tested unit and unit is functioning properly. Job complete

"BT arrived on site to install previously diagnosed parts. I replaced the glass on the front side of the door, and also installed a new nameplate. The unit now operates as designed. No gas leaks detected during service."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the dispenser and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to inspect venthood not working. Upon further inspection, I found the harness cover sitting on the counter and no screws found to reinstall it and the unit had no power. I checked the breaker box in the garage and the breaker was on. I checked the main breaker box and the main power was on as well. I attempted to contact the builder and received the vm. I am unable to diagnose the unit without power to the unit. Unit appears to be wired correctly. Builder to contact office to reschedule service once power is on at the home, if the unit continues to fail. Job completed."

"Arrived on site and found water drips from dispenser twice after use, this is considered normal and should be caught by drip pan. There is no adjustment or parts replacement that can change this, job complete"

"Arrived on site and replaced all parts diagnosed on previous visit rebuilding entire washer. After repair ran test 51 to confirm operation, and job complete"

"Arrived on site and replaced stater ordered on previous visit finished reassembling washer and it is now quiet while spinning, job complete"

"Arrived on site and found customer hears a rattling noise during spin, remove rear panel and found rotor mounting bolt is broken/sheared off. Tub assembly would need to be replaced, Technicians would be needed and two hours to replace it. repair is not cost-effective, sent pictures to KB/service management, job complete"

"Arrived on site and found saved error code F7E1, F7E6, attempted to run a diagnostic cycle but washer just immediately starts to spin. Replaced control board and it is now operating properly. Washer will complete a diagnostic cycle, job complete"

"Arrived on site and inspected washer and found saved error code for off-balance load. Lifted washer top and found tub and basket are not centered and are too close to the front wall of the cabinet. Lifted front feet and it is now centered. Discussed correct loading with homeowner, no further repairs required at this time, job complete"

"Arrived on site to inspect dryer not drying the clothing. Upon further inspection, the customer advised that the unit would get hot, but they were having to run several loads to get the clothes dry. Using my vent tester kit, I tested the airflow in the unit on Timed Dry with no heat (air dry) and the unit failed two tests (photos). I tested the unit without the vent hose attached at the back and demonstrated to the customer and the unit passed the airflow test. I recommended that the customer have the vent checked/cleaned. No lint observed during service, job completed."

"Arrived on site to inspect wall oven fan noises. Upon further inspection, I placed the unit in diagnostics and tested the cooling fans and convection fan and found no abnormal noises. The customer provided a video of the noise and I could see the convection fan on, in the video, and it sounded like the blades were rubbing. I retested the convection fan and allowed the unit to heat and could not duplicate the noise. Based off the video and the noise I could hear, I pulled the unit out from the cabinets and removed and replaced the convection fan and retested and it sounded quieter than the original fan. I advised the customer of my repairs. Also, when I pulled the unit out, I found the unit plugged into the wall outlet and the power cord was badly crimped (photo) and when I unplugged the unit, the outlet cover fell off (photo). I placed the cover back on and secured it with the screw that had fallen off of it (photo). Job completed"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. I vacuumed the system and installed 68g of R600a refrigerant and monitored the unit. Unit is operating as designed and cooling properly. No water leaks observed during service, job completed."

"Arrived on site to replace previously ordered parts for microwave. Upon inspecting unit found no failures to transformer, but magnetron contacts burnt. Replaced magnetron and tested unit. Found all is functioning properly at this time."

Arrived on site to diagnose a washer that is leaking. Found door boot torn and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived on site to inspect washer not turning off. Upon further inspection, I found the unit turned off at the breaker. Cycled power and the drain pump immediately came on. I placed the unit in diagnostics showing error codes F8E3, F3E1. Cleared the codes and unlocked the door to get towels out the unit. I found water in the bellow drain area. I pulled the unit out and removed the back cover. Removed the water level sensor tube and blew through it and it was clear. Removed the air trap and it was clear. Removed the drain pump filter and found a small amount of debris inside. Cleared he filter and then removed the water from the bellow drain area and found the bellow drain ports not centered with the ports on the tub. I tested the unit in diagnostics and it operated as designed, but I found a large amount of suds in the tub (photos). I removed he bellow and re-installed it as the customer advised that he had previously replaced the part. I centered the bellow correctly and retested in diagnostics. Unit is operating as designed. I contacted techline and advised of my findings. They recommended that if the unit fails again to replace the water level sensor, tube and possibly the main control. Also contacted Safety and advised of my findings. Findings were documented on SR#7734725974. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the pump harness being badly corroded, I removed and replaced the harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for refrigerator. Replaced sealed system and pulled vacuum on unit. Charged unit with refrigerant and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to install previously diagnosed parts. I installed the rotor, stator, slider, and gearcase. I then ran a diagnostics cycle and manually activated spin. I found the unit now working as designed with no abnormal noises. Call complete."

Arrived on site to install previously diagnosed parts. I installed the ignitor and harness then test the unit. I found it working as designed. Call complete.

Arrived on site to test unit for RC evap frosting over. Customer had unit thawed out on arrival. Removed evap cover and found evap thermistor popped out of retention clip and was just dangling. Replaced evap harness assembly. Ran diagnostics and all functions working as designed. Advised customer to place glass or bottle of water in FC and when frozen solid to use unit. Job complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage going to the user interface and found proper voltage. Replaced the user interface fascia and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to replace compressor per Techline. Replaced compressor, drier and access. System held 120psi of nitrogen for 20 mins. Vacuumed system and charged to specs. Frost pattern developed nicely. No signs of leaks. Job complete."

Arrived onsite to replace faulty filter housing. Replaced housing and tested. Unit is functioning properly. Recommended customer purge dispenser by dispensing 2-3 gallon of water. No leaks present at this time. Job complete

Arrived onsite for ice maker not producing ice. Upon arrival inspected unit. Found ice maker making ice. Customer complaint is unit is not making enough ice. Disassembled ice box compartment and found frost buildup underneath tray. Cleared ice. Ran harvest and passed. Ran fill test and passed. Power cycled unit and reset. Customer will monitor. If symptoms persist recommend replacing icemaker and controls.

Arrived on site to diagnose a refrigerator that was not cooling properly. Tested all parts and components and couldn't duplicate any failures at this time and no defrost issues were present. Advised customer on findings and possible causes of issue. No further repairs needed and no leaks were found at time of service.

Arrived onsite and replaced the freezer door and heat treated gasket for best fit. Unit is now operating as designed.

"Arrived onsite and repaired washing machine with failed latch. Replaced latch, Unit is now operating as designed. All checks good."

Arrived onsite for unit frequently failing to complete cycle. Primary loads are bedding and towels. Unit is not on dedicated power and is stored next to home outdoors on a utility porch under roof only. Symptoms matching both off balance from primary load and possible electronic glitching due to the storage environment and power supply. Unit functions as designed in diagnostics. Suspension is good. Gearcase and shifting function is normal. Latch is operating properly. Error codes saved f5e3 f5e1 and f0e3 f2e1. No ongoing functional symptoms with latch. Balance issues to be expected with bedding load frequency. Removed washplate and removed debris caught causing some noise. All other functions pass in diagnostics. diagnosing frequency and repetition of symptoms due to load types and storage environment.

Arrived onsite and used motor and belt to repair unit. All checks good. Advised customer on repair.

Arrived onsite and found unit running but not heating. Found power supply causing problem. Restored power. Unit is now operating as designed. All checks good.

"Arrived onsite for not draining well and found drain hose clogged. Used water pressure from fresh water supply to clear drain hose in place. All checks good, unit is now operating as designed. All checks good. Unit is now operating as designed."

"Arrived on site for a dryer thats flashing a PF (power failure code) and wont start a cycle. Inspected unit and work area. The customer advised that they are kept getting these power failure error codes and kept clearing them but would have the same issue later on. They advised that after they cleared the last time, they have not had any power to the unit at all. Check voltage at the terminal block and found no voltage on the line one to neutral side. Found 120 V from line two to neutral and 120 V from line one to line two. I rechecked voltage at the plug and confirmed the issue is with the power supply. I advised the customer that They would need an electrician to repair the electrical supply for the unit to work. Call complete."

Arrived on site to install previously diagnosed parts. I installed the light assembly and the unit began working as designed. Call complete.

"BT arrived on site to install previously diagnosed parts. After removing and replacing the oven door bracket, the unit operates as designed."

"Arrived onsite to install previously diagnosed and ordered parts. R/R Right door gasket and tested. Operational test good, door is making good contact with RC and is sealing properly. No leaks observed during service."

"Arrived on site for washer, inspected unit and doors area. CX complaint was not latching. Tested unit and found door latch not latching. Gained access to control and latch to replace it with new one. Entered diagnostics and retested unit is now operating as designed. No leaks where observed during service."

Arrived on site to replace previously ordered parts for refrigerator. Replaced wiring harness and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite to replace filter housing and dual valve. Replaced parts and tested. Dispenser is no longer making noise and is dispenser water adequately. No leaks present at this time. Job complete

"Arrived onsite for Washer will not spin at all. Upon arrival ran diagnostics and got error code F0-E5 out of balance. Ran manual test for both agitator speeds a well as spin speeds. All test passed. Customer stated that on smaller cycles like delicate, the unit spins,but on larger cycles like normal, unit will not spin. Ran a normal cycle with clothes . Found actuator is only working intermittently. Need to replace actuator.replaced actuator and unit now test correctly. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site to repair door damaged from transport. Replaced inner frame and hinges to resolve. Unit now working as designed. Call complete.

"Arrived to instal previously diagnosed and ordered parts. I attempted the gas valve and it did not correct the circuit breaker tripping issue. The only part within circuit remaining is the main control. No gas leaks detected during service. ; ordrng 1 WB27K10423 (Main control) and 1 TechCGO (GCO Please)"

"Arrived onsite to inspect refrigerator having trouble making ice and dispensing water very slowly. I temperature tested the FC and got 4? and dropping. I tested the water inlet valve and almost no water is passing through it. The water inlet valve needs to be replaced; ordrng 1 WPW10498990 (Isolation Valve inlet)"

"Arrived on site for ice machine over producing ice. I inspected the unit and work area. I found the ice bin thermistor connected and reading properly. I am ordering the control. ordrng 1 WPW10141364 (Control)"

"Arrived on site for fridge not cooling properly. I inspected Ted the unit and work area. I found a partial frost pattern on the evaporator. I gained access to the compressor and found the low side pressures at -10. ordrng 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"

"Arrived onsite for dishwasher not washing. On inspection found the clean light was blinking 7 times, it states that the cleaning light blinking is a heating issue. Tested the heating element and it was 10 ohms, tested the wiring harness to the heating element was OL. Found that the harness is discolored where the heating element plugs in at the control board. Once I unplugged the connector at the board I can see heat damage on the control board. Ordering wire harness, returning the element and the controller; ordrng 1 WP8562043 (Utensils basket) and 1 WPW10413098 (Wiring harness)"

Arrived on site for a washer making loud noise. Fun Ive always able to confirm complaint in town cause of failure was due to drain motor bearings internally grinding although there was no debris found in the housing. ordrng 1 4681EA2001T (Drain motor)

"Arrived on site to diagnose refrigerator that is not dispensing ice. Checked unit and found frost building under bucket, and in ice bucket as well due to air leak. Found the ice door is not sealing well causing warm air leak. Ordering parts to resolve. ordrng 1 WP2180353 (Ice Door) and 1 WPW10546285 (Motor and Support)"

"Arrived on site for refrigerator ice maker, inspected unit and work. CX complaint is that unit is not making ice or dispensing. Retrieved temps @ 0? FC. Found FC switch rocker arm broken. Did further testing and found a break in the wiring harness from the control to the connector under the door by water filter. Unit is not repairable if trying to fix the ice dispenser motor. The door switch in the freezer would have to be fixed if they want any cooling issues. Tried do contact homeowner but no answer. No leaks were observed during service. No fees to collect since svc was collected. ; ordrng 1 W11457217 (FC switch)"

"Arrived onsite for dishwasher that is leaking from the bottom. Upon inspection I found that the Sump&motor and motor was beginning to show signs of a leak. I revoked the Sump&motor. Up further inspection I found that there was another leak at the water inlet. I am ordering 1x water inlet, gasket, and nut. Tested unit and found unit operating as designed. I did advise cx not to use the dishwasher to any water damage. Office to reschedule ; ordrng 1 WPW10195536 (INLET-WATR) and 1 WP8531323 (GASKET) and 1 WPW10213825 (NUT-TUBE)"

"Arrived onsite for TRIPPING the breaker . Upon arrival inspected unit and is operating. Checked polarity and is correct. Checked voltage at control and is 121v. Ran diagnostics to force compressor, all fans, and heater several times. Unit is functioning without issues. Contacted Techline for assistance. Tech Advised customer to connect unit to another outlet for a couple of weeks to see if breaker tripps. Tech said unit is functioning correctly and there is no repair to be made at this time. Tech gave SR# 7734731443. Job complete"

Arrived onsite for stove burner not igniting. On inspection saw that the ignitors were working and I could smell the gas. Took the screw out of the burner head and the orifice fell in. Open the top of the stove up and found that the gas line to the orifice assembly had been broken off. Ordering new orifice assembly. Took knob off of cook top so burner can not be turn on. No gas leaks detected during service other then the broken part. Advised CX not to turn that burner on. Left it disassembled in the drawer next to the stove. Office to reschedule with customer.; ordrng 1 W11590058 (Orifice assembly)

Arrived onsite for a rang that has dents in it.Upon inspection I found that there was damage to the right side of the unit (dented inwards) and on the left side downed out words which could cause het to leak fro the oven when in use. I am ordering 2x side panels office to reschedule.; ordrng 2 WPW10162245 (Side panel)s

"Arrived on site for DW, inspected unit and work area. CX complaint is that console is not working. Entered diagnostics and found console not responsive. Opened console and found corrosion. Ordering new console and will return with parts on Friday, 10/07 AM. Unable to test any components due to console not responding. No water leaks present at time of service. Follow up required. ; ordrng 1 W11460908 (Console)"