Arrived on site and replaced console(W11029431). Unit is now working as designed. Job complete.

Arrived on site for long fill. Inspected found cold side on valve not working. Unit will need a new water valve. Replaced valve and tested unit is now functioning properly and as designed to. No leaks present at this time job completed in

"Arrived on site for fresh food not cooling. Found fresh food at room temp,ran error test reading FA E1 fan error,ran diagnostic test 56 fan not running. Removed freezer evaporator cover disconnected cover checked for any obstruction on fan found no issues,installed cover ran test 56 fan powered on,ran test 41 good air flow to fresh food section. Ran test 56 again fan running. Reassembled unit powered unit on for normal operation good air flow to fresh food section. If issue continues would recommend replacing fan motor and main control."

Arrived on site for doors slamming hard when closing . Unit able to remove grille at top. Belive unit just need to be leveled so door can close easily with out slamming . Will need 2nd tech . No water leaks detected at time of service. Call to set return ; ordrng 1 2ndmanneeded

"Arrived on site , replaced contol ,motor relay,actuator ,cap ,motor . Ran diagnostics and calibration . All. Checked normal. No water leaks detected at time of service. Job complete"

"Spoke with customer en route to destination. Customer unavailable at this time to drop in. Spoke with customer who said the unit was tripping the breaker still, after TGs repair. I advised the customer on the nature of the GFCI nuisance tripping, and that all Whirlpool recommended repairs have already been performed. Unit has new elements, new Control, and a 500 degree burnoff done. Called tech line who documented and agreed there are no other recommended repairs and the breaker is oversensitive and should be replaced with an updated model, or a different brand. SR7741802132. No need to reschedule, no further repairs needed for this job and its documented with tech line. Call completed."

"Arrived onsite for dual burner cycling on high. I found the limiter in the infinite switch to have failed and causing unit to cycle when set on high for the dual burners. I replaced the switch and unit is now operating as designed. Call complete. Installed WPW10434452 SWITCH, BURNER (M021A)."

"Arrived on site for not operating and water in tub. Upon arrival , inspected unit and found water in tub. Ran diagnostics and get error code F9-E1 long drain. Raised unit to inspect drain pump. Found broken harness . Replaced harness W11643701. Test unit and still will not operate. Ran diagnostics again and now get F3-E2 pressure system fault. Replaced control W11513246 and latch only clicks. Replaced latch W11513248. Test unit by running a normal cycle . Unit is now operating as designed. No leaks present . Job complete"

Arrived onsite for door locked and no operation occurring. I found the door latch harness to have broken off and will need replacement. Return with latch and ordering W11557918 HRNS DOR to continue with repair. No leaks present. Unit is not hooked up.; ordrng 1 W11557918 (HRNS DOR)

"Arrived onsite for unit showing F7E9 error. Unit would not throw the error code while onsite however, spoke with PR and fan motor checked good. Only thing that can be causing this is a failed sensor on the main control. Will need to order W11662700 Main Cntrl and office needs to RS as the control is PSP. no parts installed.; ordrng 1 W11662700 (Cntrl Main)"

Arrived onsite for range LF burner not igniting properly. I found the burner cap on wrong and the orifices to have debris. I cleared the orifice and reset the burner cap. Unit now ignites as designed and flame looks good. Call complete. No gas leaks. No parts installed. I informed the customer about keeping debris out of the orifices.

Arrived onsite for unit constantly draining. I confirmed unit will drain even with the water pressure line off and canceling the cycle. Per service pointer W11766193 I replaced the control as the sensor has failed. Unit will now run cycles and no longer constantly drains. No leaks. Call complete. Installed W11603811 CNTRL-ELEC.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin full of ice and the ice tray full of ice as well. I cleared the ice below the shutoff arm and the ice maker began to harvest and it dispensed the cubes into the bin and filled with water. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on-site for a damaged door. Verified the issue. Installed the new door and took a picture. Nobody is available to sign

Arrived on-site for vent hood fan making sounds. I verified the noise. Removed the blower and found the housing is creased and making the humming sound. Tried to adjust it but it's still making the sound. Advised the customer to contact the builder since this is an installation issue. No parts used.

"Arrived on site to diagnose refrigerator not cooling in either compartment. Tested unit and found compressor comes on with start load, but does not transition to run and shuts off. Replaced start device to resolve. Verified compressor comes on and stays on properly with new start device. Unit working as designed and cooling. Repair completed. Parts used - W11615506W11615506."

"Arrived on site to install previously ordered parts. Replaced outer glass W1176456, handle W10894054, screws W11428245 and name plate W11178521. Job complete"

"Arrived on site to install previously ordered parts. Replaced container W11244434, coupling WP220458, and mounting plate WPW10293212. Job complete"

Arrived on site to replace broken RC door switch. Replaced switch with nre and verified proper operation. No further repairs needed. Parts used - W11123941. Noone in unit to sign repair.

"Arrived on site to diagnose range tripping breaker when running oven. Verified issue as GFCI breaker nuisance. Replaced bake and broil element and set unit for 500 degree 2 hour burnoff. Verified unit successfully hit 500 degrees. This concludes whirlpool recommended repairs, and any further breaker trips need to be resolved by the builder, and breaker should be changed out for an updated or different brand breaker due to compatibility concerns with square D. Called findings and reported to tech line, SR7741805608. Parts used - W10856603, W11182108. Call completed."

"Arrived on site for not starting. Upon arrival, customer states has been working but wanted to have unit tested. Ran diagnostics and there are no saved error codes. Ran a normal cycle and unit is operating correctly. No leaks present. Job complete"

"Arrived on site to diagnose range tripping breaker when running oven. Verified issue as GFCI breaker nuisance. Replaced bake and broil element and set unit for 500 degree 2 hour burnoff. Verified unit successfully hit 500 degrees. This concludes whirlpool recommended repairs, and any further breaker trips need to be resolved by the builder, and breaker should be changed out for an updated or different brand breaker due to compatibility concerns with square D. Called findings and reported to tech line, 7741805661. Parts used - W10856603, W11182108. Call completed."

Arrived on-site for console not responding due to steam when they open the door. I verified the issue. The console operates as it should and is getting no error codes. It only happens when their cooking. Called techline and advised them what's going on. Sr#7741755749. No parts used.

"Arrived on site to diagnose oven throwing F2E4 error. I was advised unit threw an F5E4 error, and it happened while the UPPER OVEN only was on. Customer also said they had flickering lights as well. Verified error is present. I replaced the main control since nothing is wrong with the latch or switch, and lighting is also affected. I did not see any damage or issues with the wiring. This should fully resolve the issue. Customer was advised to get video of issue if it happens again. Repair completed. Parts used - W11649137."

"Arrived on site for not operating correctly and continues to run when done. Upon arrival, test unit and found drain pump running continuously. Ran diagnostics and get error code F3-E1 pressure system failure. Replaced control W11603810. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to test unit for constant hum. Upon arrival customer stated after cycle completes, unit hums unless its unplugged. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics, found F3E2 pressure system fault error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11607637 (Control) and 1 W11665967 (Harness)"

"Arrived on site for washer not dispensing fabric softener. On arrival confirmed issue and found water valve bad and replaced it with w11627513. Tested unit and found no leaks and fabric Softener dispenser, working as designed call complete"

"Arrived on site to inspect range oven not working. Upon further inspection, I found the unit display blank and the oven light did not come on when the oven door was opened. I checked the breaker and found it to be a Square D GFCI breaker and was tripped. I cycled power to the unit and found d the unit turned on. Per service pointer W11490386, I removed and replaced the bake and broil elements and performed a burnout on Bake at 500 degrees. The unit completed the burnout and I allowed it to operate for another 15-20 mins and it continued to operate as designed. I verified 240V at the wall and at both elements during burnout. Unit is operating as designed, job completed. W10856603, W11182108"

Arrived on site for dishwasher touch panel not working. Found clean leds stuck on and no response to any button pushes. Found console was lifting up on right side. Removed door panel. Confirmed user interface was shorted. Replaced console and user interface. Ran automatic test cycle. Unit working as designed. Call complete. W11460908..W11460962

Arrived onsite for refrigerator leaking. Found unit has a slow drip from filter housing. Replaced housing. Tested and unit is no longer dripping. Job complete

"WFES3030RS0 Arrived on site for oven not working. On arrival client stated range tripped breaker. I replaced the control board, bake, and broil element. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on then preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client if the range trips the breaker he needs to contact the home builder. Calling whirlpool safety Sr # 7741623011"

"Arrived on site to inspect dryer not drying the clothing. Upon further inspection, the tenant advised of the cycles they've been trying and I found the EcoBoost selection was on, which can cause clothing to not dry properly. I placed the unit in diagnostics showing no error codes. Using my vent test kit, I tested the airflow to the unit and it passed the first test as having good airflow. I tested the unit on Timed Dry with high heat and the unit is heating properly. Upon my arrival, I found the customer had a small load inside the unit. I advised that doing too small of a load can cause the timer to jump downward and lose time as the clothing does not hit the sensors properly to keep the time. As a courtesy, I tested the washer to make sure the unit isnt getting off balanced and not completing the spin cycle and found no error codes and it is spinning properly. I made recommendations for use and care. Unit is operating as designed and no lint observed during service, job completed."

"Arrived on site with parts for f3e2. I followed steps tpin tech manual. Found sensor bars were not connected. Reconnected wire and test. Sesnor passes test. All components pass test. Found dryer does not have any draft. Disconnected from wall and test. Unit working, advised customer i am leaving disconnected from wall as vent in wall needs to be cleaned. Adjusted rear wheel. Call complete. No parts."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the RC section temps set at 42 degrees and the FC temps set at -1. The customer advised that the unit is cooling, but it's not making ice fast enough and fruits are freezing in the fresh foods section (RC). I found the fruits placed in front of the vents which are blowing out sub freezing temps when the RC is trying to cool as the cold air is coming directly off of the evaporator. I tested temps in the freezer at 5 degrees and the ice bin/ice maker area at 7 degrees. When I tested the FC, I found the freezer packed tightly and once I closed the FC door and opened the RC doors, I found that one of the packaging in the freezer was caught in between the FC door gasket and the bottom mullion. I advised the customer of my findings and advised that this could cause temp fluctuations in the freezer section and could cause the ice maker to not operate properly due to higher temps in the freezer and recommended reorganizing the freezer section. I found a small amount of ice in the bin. I tested the ice maker and it harvested as designed and filled as well. Once I took the unit out of diagnostics, the ice maker began to fill again. I advised the customer that the hv control and ice maker need to be replaced. I am ordering the ice maker and will return with prescreened parts. Scheduled return service for 07/01/25 at the customers request. No water leaks observed during service. ; ordrng 1 W11557001 (Ice maker)"

Arrived on site for dishwasher not starting. Found start button was not responding. Removed door panel. Found lots of moisture coming from vent. Replaced vent and main control. Ran automatic test cycle. All components pass. Call complete. W11683480

Arrived on site for refrigerator not making any ice. Customer says it worked for 2 days then stopped. Found ice maker was off. Turned back on and tested optics. Optics pass. Ice maker began to cycle. Ice cubes in tray dump and tray refilled with water. Working as designed. Call complete.

Arrived on site for agitator being cracked. Removed and replaced washplate. Ran automatic test mode and all components passed. Call complete.

Arrived onsite for unit giving error code F6e1 microwave magnetron. Customer stated unit stops at the timer marker for 16 seconds. However the unit has now been functioning. Ran test and unit is functioning with no recent code in diagnostics. Cleared code and power cycled. Replaced Mircowave control as precaution but not sure if that was the only issue. Customer will monitor

"Arrived onsite for unit it tripping breaker. Per service pointer, replaced elements and control. Ran unit to 500 and advised customer to allow burn off for 1 hr. Customer will monitor. If symptoms persist, recommend having builder replace the breaker. Job complete"

"Arrived on site to inspect dryer shutting off after 5 minutes. Upon further inspection, I tested the dryer and was able to replicate the problem and the dryer was displaying error F3E1(open or shorted exhaust thermistor. I gained access to the control and found that the J4 connection was loose. I reseated the connection and tested the dryer, and the dryer is now operating as designed. No parts installed. No one site to sign."

Arrived onsite for unit making noise. Disassembled and found worn rollers. Used repair kit to replace components. Tested and unit is now functioning properly. Job complete

"Arrived on site to install previously diagnosed and ordered part per previous technician. As I pulled out the dishwasher, I found that the leak was not coming from the heater assembly but was coming from the tub itself. The tub is damaged on the top left corner (photo) and there is leaking from that crimp on the bottom and top. The tub will need to be replaced. I am ordering the tub and extra time. Cnote 2 hr. W11409866. Office to follow up for return service.; ordrng 1 W11409866 (Tub) and 1 CNOTE2HR (CNOTE 2 HR)"

Arrived onsite for unit not powering on. Customer stated unit has not worked from day one of move in. Inspected and found break3r tripped. Flipped breaker and tested unit. Allowed unit to cycle and unit is functioning properly. Customer will monitor. Job complete

"Arrived on site to install previously diagnosed and ordered parts. I proceeded to install the gearcase and basket and splutch and belt. As I was removing the wash plate, part of it chipped off due to being so seized. I installed the gearcase, basket and splutch, and belt. I also had to install the new wash plate. I tested the washer and found that the actuator was not operating properly. I had to replace the actuator as well. I retested the washer and it is now operating as designed. No water leaks were observed during service. W11449840 W10902814 WPW10006384 W10721967 W11513243 W10721967"

"Arrived on site to inspect oven not heating at all. Upon further inspection, I found that the igniter was not drawing any amps. I verified that the control was operatimg and supplying voltage to the igniter. I replaced the igniter and reasembled the range. I tested it and it is now operating as designd. No gas leaks observed during service. W11590294"

"Arrived on site to diagnose unit for not drying properly.Tested the unit and confirmed it is heating as expected, but not venting correctly. Upon inspection, found that the vent connection from the unit to the wall is not properly matched. The wall vent is larger than the units vent connection, causing improper airflow and allowing heat to escape back into the unit. Advised customer to have the ducting corrected or replaced to ensure proper ventilation.Job complete."

Arrived on site for unit dispenser not opening during cycle. Replaced dispenser and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to test unit for f10e4 error. Verified error and replaced sump(W11680075). New sump is faulty. Ordering new sump and scheduled for 06/24.; ordrng 1 W11680075 (Sump assembly)

"Arrived on site to replace damaged panel, replaced panel job complete installed W11175576"

Arrived on site entire floor has no power . Waited for awhile . Will need to reschedule. Construction has no idea when power will be restored . ; O-emld tckt

"Arrived on site to test unit for not heating. Test unit and found loud noise when unit is trying to heat. Found bad high voltage, replaced magnetron capacitor and diode. Test unit and unit heating correctly job complete."

Arrived onsite to inspect refrigerator not making ice upon further inspection fixed gap at back of icemaker also replaced valve tested water & icemaker unit is currently working as designed no leaks observed during

"Arrived on site to diagnose washer not starting sometimes. Customer has to unplug unit and plug it back in to start. Ran through diagnostics and found no errors present. I did have to unplug / replug the unit to get into diagnostics. Replaced control to resolve, issue linked to software. Unit started every time after that. Repair completed. Parts used - W11742939."

Arrived on site to test unit for customer concern with all burners sparking when one burner igniting. Tested unit and found unit working as designed. Advised customer concern is normal and pay off operation. Job complete.

"Arrived on site to test unit for not drying dishes, tested unit found all components activated properly and heater is getting hot, noticed that customer is not using rinse aid explained to customer that unit must be used wirh rinse aid for optimal performance, and prop door open at the end of cycle to help dishes air dry, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to diagnose dishwasher not starting. Examined unit and found power is good, and panel is responsive. Tested unit and found failed wash motor not coming on. Unit needs new sump and motor to resolve repair. Ordering parts, office to schedule. ; ordrng 1 W11613479 (Sump and Motor)"

"Arrived on site to test unit for not spinning, tested unit found failed gear case with rotor slipping and jumpy suspension, lid is broken on the hinges,ran diagnostic cycleand for error for F5E1, F5E2, F5E3 all related to a faulty latch,will need to replace gear case, slider, rotor and clutch, suspension, latch, lid and potentially agitator if it does not come off, ordering parts rescheduled for 6/24 will need two hours on return visit ; ordrng 1 W11393685 (Gear case) and 1 W11550891 (Agitator) and 1 W10754448 (Clutch) and 1 W11256781 (Lid) and 1 W11130359 (Suspension) and 1 W11260238 (Rotor)"

"Arrived on site to test for not cooling, explained to customer that unit is out of warranty customer stated that he has extended warranty, advised customer to contact extended warranty company and they will do a proper dispatch, job complete"

Arrived on-site for range tripping the breaker. Voltage at the tblock is correct. Amp draw maxed out at 20. I removed the ground and heated to 500 degrees. Reconnected the ground and tested the oven. U it is working as designed. No parts used Called safety sr#7741688040

"Arrived on site for cooktop, not turning on. Upon arrival, confirmed issue and found loose wire connection under cooktop. After repairing wire connection, I found unit working as designed call complete"

Arrived on site for washer stuck in drain mode . Ran diagnostics got control trol and pressure switch codes . Replaced control W11603810. Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service. Job complete

"Arrived on site to test unit for not draining. Upon arrival customer stated drain pump will run at random times even cycle is not engaged. Found model number does not match, ticket was created for MHW8630HC4, unit being serviced is WTW4855HW3. Contacted claims and informed, per claims changed the model number and added 4 zeros to the beginning of the serial number. Entered diagnostics, found F3E1 pressure system fail error code stored. Ran a test cycle with no issues, at the end of the cycle drain pump began to engage for 10 seconds and then disengage for 5. That began to repeat continuously. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed and must be replaced. Ordering part required, no parts installed, office to reschedule.; ordrng 1 W11607637 (Control) and 1 W11665967 (Harness)"

"Arrived on site to test unit for not working properly, tested unit found tub had water and drain pump not activating, inspected and found a broken harness, replaced and tested but drain pump is now now disengaging, replaced control and tested unit is now running as designed no leaks detected job complete installed W11643701, W11742939"

Arrived on site for fridge not making ice . Found extension too short and splashing g water down back wall. Used extension WPW10496649. Ran harvest and fill . Nomwater leaks detected at time of service. Job complete

Arrived onsite to inspect range tripping breaker upon further inspection found unit breaker tripped replaced control & bake broil W11707168 W11182108 w10856603 ran burnoff at 400 with ground detached reattached ground ran second burnoff unit working as designed no tripping breaker

Arrived on site to inspect unit for tripping the breaker.Found unit is connected to a GFCI breaker. Turned both ovens on and set to 500?F. Both ovens preheated successfully with no issues. Advised customer to perform an initial burn-in cycle to eliminate any factory residues.Job complete.

Arrived on site to inspect unit for tripping the breaker.Found unit is connected to a GFCI breaker. Turned both ovens on and set to 500?F. Both ovens preheated successfully with no issues. Advised customer to perform an initial burn-in cycle to eliminate any factory residues.Job complete.

"Arrived on site to test unit for intermittent issue with soap not dissolving. Tested unit and found no stored error codes. Customer provided a photo showing detergent left completely untouched by water. Contacted TechLine and submitted the photo for review. Based on the image and intermittent nature of the issue, TechLine recommended replacing the water inlet valve, control board, and sump and motor assembly. Parts are being ordered.Rescheduled for return visit 6/25 per customers request. SR#7741796106 ; schdld next appmnt for 6/25 WED !"

Arrived on-site for washer out of balance. Found the floor isn't level. Ran in service mode and calibrated the machine. Advised customer to have the floor fixed if possible. No parts used.

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11613479"

W1EC8B0APL1. Arrived on site for unit not turning on. Upon arrival unfounded unit unplugged plugged unit back in and set unit to coldest setting. Compressor turned on amp drawv was good. Unit is now cooling customer will monitor

Arrived onsite to inspect refrigerator humming vibration upon further inspection unit is cooling removed top panel & found compressor is extremely hot & compressor is what is vibrating per GC ordering sealed system compressor W11557671 inverter-box w116123097 access valve W11506635 uv drier w10143759 2HOURSSTECH OFFICE TO SCHEDULE customer is all the way at the back of legends Parkway address does not pull up; ordrng 1 W11557671 (Compressor) and 1 W116123097 (Inverter-box) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 1 SSTECH2HOUR (SSTECH2HOUR)

Arrived onsite to inspect dishwasher normal button not working upon further inspection replaced console & vent W11649995 W11622500 ran test on unit unit is working as designed no leaks observed during service parts

Arrived on site for microwave making a firecracker noise. Previous tech ordered new control. Removed panel. Inspected diode and it checks good. Replaced main board and tested. Unit is working as designed. Call complete.

Arrived on site for washer stuck in drain mode . Got pressure sensor error. Replaced control W11607637. Ran calibration and diagnostics test wash . All checked normal. No water leaks detected at time of service. Job complete

Arrived onsite for prediagnosed parts upon arrival replaced drain pump & harness & control W11543997 W11591637 W11399437 ran test cycles unit is working as designed no leaks observed during service

"Arrived on site for loud noise and sides of unit hot. Had unit run found noise to vibration,removed compressor cover adjusted tubing noise no longer present, unit does not have a condenser fan or coils in compressor compartment, condenser runs on sides of cabinet. Called tech support per texh support enclosure needs at least 1/2 inch or more on sides, enclosure is less,informed customer per tech support. Customer disagreed informed cuatomer per tech support incorrect installation customer still disagreed Sr#7741794685W11476730"

"Arrived on site. Pulled unit out found back roller not installed correctly,installed roller added back shim adjusted unit. 4387828a; used 1 4387828a (Shim) from stock"

"Arrived on site to diagnose oven that tripped breaker when used. Customer had been able to get it to work briefly 1 time. I was able to get the unit to perform a 500 degree 2 hour burnoff to resolve the tripping. Had to reset once during preheat, and unit hit temp and stayed at temp. Called findings in to safety, 7741745250. No parts needed to be replaced at this time. Call completed."

"Arrived on site to diagnose dryer not latching door. Examined unit and found the catch was worn to the metal on one side, not allowing the strike to glide on it. Replaced the catch and verified door closes easy. Repair completed. Parts used - W11429587."

"Arrived on site to diagnose unit building condensation when in use. Examined unit and found condensation on both the freezer gasket and the middle drawer gasket tops. I performed the following actions to correct - turned on horizontal and vertical mullion heaters to 100% operation, sealed liner, added foam gaskets under the freezer door gasket (WP11159728), lifted door 1/8'. Verified no gapping or leaking gaskets. Customer mentioned they just had their last unit replaced for the same issue. I did measure the temp on the house at 80 degrees, which is also carrying heavy humidity and is guaranteed to cause condensation. Called findings into tech line, SR7741795436. Tech line also agrees the temp is hot enough to create condensation that may not be able to be removed. All repair have been performed. Parts used - 2x truck stock WP11159728, W10841140. ; ordrng 2 Wp11159728 (Foam gasket replenishment)s"

Arrived on site for loud noise. Diagnosed noise from condenser fan adjusted fan blade noise no longer present

Arrived on site for noise complaint. Found mastic rubbing on condenser fan blade adjusted discharge line and mastic noise no longer present. Unavailable for signature

Arrivec on site for ice machine not making ice. On arrival confirmed issue and found very low watterpressure getting to reservoir tank. Customer had already replaced filter and I then found even with filter removed pressure was to low. I replaced valve w10897719. Found water pressure was better but once filter was reinstalled it would decrease again. Found W11266112 housing also bad and Im ordering it. Rescheduled customer for 06/24/25; ordrng 1 W11266112 (Housing)

Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

"I arrived on site for range, not turning on. On arrival confirmed issue and upon further inspection. I found the control board had a burn mark on it. Replaced control board w1165204. Found range working as designed call complete"

"Arrived on site for ice machine, not turning on. On arrival confirmed issue and upon further inspection. I found the ice machine would start turning on if I moved it around and after inspecting the back of the unit. I found the plug to the external drain pump loose. Secured power line and found unit, working as designed and instructed customer to replace filter call, complete"

"Arrived on site for dryer not heating. On arrival, confirmed, issue and found element coil broken. That replaced element 279838 and found dryer heating as designed call complete"

"Arrived on site to test unit for SUD error, tested unit found water draining really slow, inspected drain pump and found it complete no parts installed"

"Arrived on site for dishwasher, not cleaning dishes. on arrival, confirmed issue and found failure in the motor. Replace motor w11416362, tested unit and found dishwasher working is designed with no leaks.Call complete"

"Arrived on site to inspect washer displaying F8E1. Upon further inspection, I placed the machine into diagnostics and observed error code F8E1. I ran component testing and found that the cold water valve was starting to seize and not allowing water to flow properly. I replaced the valve and tested the machine. The machine is now operatimg as designed. No water leaks observed during service. W11165546"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis and techlines recommendations, I removed and replaced the hv control and Triton UI and tested the water dispenser and once I stopped the dispensing, water began to fill the ice maker. I removed and replaced the side UI and retested and got the same results. I disconnected the J8 connector from the Triton UI and retested the dispenser and no water dispensed from the dispenser, but the ice maker filled. I contacted techline and spoke with Daniel and advised him of the history of the unit, my parts replacement today and results from testings. Daniel advised that he was sending the file up to engineering for review and advised the info was documented to the same SR#7741751736 and advised someone would be in contact with me and the customer. I advised the customer of my conversati9n with techline and advised someone would be in contact with them in approximately 5-7 business days with a resolution. Ice maker was turned off for safety. No water leaks observed at the end of service, job completed. W11523213, W11087492, W11330486"

"Arrived on site to install previously diagnosed and ordered parts. Due to the power cord and start device failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed. WPW10197428, W11614808"

"Arrived on site to diagnose washer moving / vibrating heavily when in use. Examined unit and didn't see too much movement on an empty load. I checked ths basket and suspension rods/shocks and all were good. I checked level and found the level excessively off, requiring an adjustment of a half inch to keep it from rocking. Tested with unit leveled and verified unit is no longer shaking. I did advise the customer that units on pedestals will make more noise than units planted on the floor. Unit working as designed. No parts needed."

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit produces no ice. Inspected unit, found ice bin empty but ice tray had cubes. Attempted to harvest, motor would not engage. Replaced ice maker (W11455232) and tested unit, unit now harvest properly and filled with ideal amount of water. Advised customer ice production should start within the next 24 hours. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the left FC door and tested. Unit is operating as designed. No water leaks observed during service, job completed. LW11258441"

"Arrived on site to inspect unit for poor cleaning performance and visible calcium or salt buildup.Found OWI sensor heavily covered in mineral deposits, preventing it from reading properly and causing the unit to stop mid-cycle. Was able to start a cycle, but found the wash motor not activating. Unit will require a new OWI sensor and sump and motor assembly to resolve the issue.Parts are being ordered. Rescheduled for return visit.; ordrng 1 W11410464 (Owi sensor)"

Arrived on site for water in bottom of freezer. Upon arrival inspected unit and found ice maker water dispenser filled extension tube sticking up causing water to spill over and freeze up took pictures. Dethawed unit and inspected evaporator checked out fine. Replaced adjusted fill extension and sealed with sealer gum. Tested unit and called for water unit no longer spilling water over took picture of repair. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit for frozen ice maker. Upon arrival customer stated unit has frozen water along the back wall. Inspected unit, found leaky fill tube is causing ice to build up on the fan shroud and evaporator cover. Found fill tube extension was not installed properly. Readjusted fill tube extension and sealed with silicone. Cycled ice maker, leak has been eliminated. Removed all built up ice on the evaporator and fan shroud. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to inspect dryer displaying F3E2. Upon further inspection, I followed the testing procedures for the moisture sensor test 5 on the technical manual. I verified that the main harness from the control to the sensor was good. I measured the outside terminals of the connector and got a high resistance reading. I replaced the electrode and harness due to oxidation. I tested the sensor, and it is now reading correct with little resistance. The dryer is operating as designed. WP3387223 WPW10298258"