We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78626
David S
Job Details: 08/09/2021
"Arrived on site for wall oven powering off. I inspected the unit and work area. I found the breaker turned off. I pulled the unit from the cabinets and inspected all wiring. I found some of the wiring lose and not connected properly. I reseated all connections. And reinstalled the unit. I found the UI freezing up and not responding. I put the unit into bake, once it reach 130 degrees the unit tripped the breaker. I checked the bake and broil, I found them in good condition and not shorted. I am ordering the UI, we will install a new UI, control and blower motor when we return. I left the unit unplugged due to the UI not responding and freezing at times cause me to power cycle it. The office will reschedule when we have an eta on the part.; ordrng 1 W11296171 (UI)"
We serviced a
WHIRLPOOL DRYER
Model LTE6234AW2
Near Horseshoe Bay, TX 78657
Brandon
Job Details: 08/09/2021
"Arrived on site for customer complaint of dryer not working, found failed door switch.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Horseshoe Bay, TX 78657
Brandon
Job Details: 08/09/2021
"Arrived on site for customer complaint of unit not powering on at control or oven but cooktop working, found failed control board, ordering control board. ; ordrng 1 W11528350 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2553WEW00
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/09/2021
"Arrived on site to test unit for ice door leaking. Replaced ice door kit, removed ice build up and cleared of any obstructions. Tested unit, unit is working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Marble Falls, TX 78654
Kayman
Job Details: 08/09/2021
Arrived onsite for washer not operating and going into auto drain. Upon inspection I found stored error codes for shifter fault and low Voltage detected at main control. I followed the techsheet and found 120 Vac going from control to shifter. I confirmed continuity at shifter harness. I removed the rotor and tried to move the slider but it would get stuck on the inside of the clutch. I also found gear case oil spread around the inner walls and on rotor. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Horseshoe Bay, TX 78657
Brandon
Job Details: 08/09/2021
"Arrived on site for customer complaint of noise issue, and ice not working, found failed ice fan motor, and failed control board. Ordering parts. ; ordrng 1 WPW10675033 (Control) and 1 W10846539 (Ice fan) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024GQ2
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/09/2021
"Arrived on site to test unit for RR switch just spinning. Found mounting screws had fallen off. Replaced screws, tested unit, unit works good. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Austin, TX 78738
Robert
Job Details: 08/09/2021
Arrived on job for complaints of dryer not heating. Found airflow was good and heaters working. Replaced Tstat and cutoff.
We serviced a
KENMORE WASHER
Model 110.2002201
Near Austin, TX 78759
David Z
Job Details: 08/09/2021
"Arrived on site to diagnose washer that was banging around when spinning. Ran unit with load and found it banging loudly and moving. Checked gearcase and found no leaking oil or any other damage. Recommended replacement of suspension rods to resolve. Replaced suspension and retested. Verified unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
David S
Job Details: 08/09/2021
"Arrived on site for food freezing in the fresh food section. I inspected the unit and work area. I tested the damper and fans and found the, working. I checked for any air leaks at the ice box and found none. I found the plastic thermistor in the light fixture. Per techline that plastic thermistors needs to be changed out for a brass one. I installed a new thermistor into the light and tested resistance and continuity. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 08/09/2021
Arrived onsite for range spark igniters not functioning. Found all cooktop burners not sparking. Found failed spark module. Replaced module. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fort Hood, TX 76544
Al
Job Details: 08/09/2021
Arrived on site and inspected washer not washing properly. Found the actuator was the issue per service pointer W11531483. Removed and replaced it with truck stock w10913953. Unit now functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/09/2021
"Arrived on site for WHEN CYCLE IS SELECTED, AN HOUR GLASS APPEARS WITH A HAND. THEN TIME RESETS AND UNIT SHUTS OFF. Placed in diagnostics and no error codes came on. Customer explained the hour glass and hand comes on on the screen when you go to preheat bake. Pressing cancel clears the screen and the UI resets. After resetting, you go to preheat bake and the screen shows that it is heating when it isnt. Once this non heating cycle is canceled and you got to preheat again it will begin heating as designed. Called WP tech line and spoke to Austin. Based on the specifics of what the oven is doing we will need to replace the UI. Ordering the UI (W11296171) to return and complete the repair. This new UI is an Xpart.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/09/2021
"Arrived on site to test unit for not draining. Found drain pump engaging but not draining due to being broken. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Round Rock, TX 78664
David Z
Job Details: 08/09/2021
"Arrived on site to diagnose dryer that was taking several cycles to dry loads. Ran unit and found it is heating, but has no airflow, exhaust is actually pushing back. Removed vent hose and found fistfuls of lint clogging the hose and the vent. Advised customer to discontinue using the unit until they get the vents cleaned and all the lint removed. Unit is working as designed, vents are just blocked. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Andice, TX 78628
Lou
Job Details: 08/09/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, customer advised that the unit is leaking water and their finding water on the floor at the front left corner. Tested the unit in manual test mode and tested the valve. I didnt find any leaks on the first test. I manually tested the detergent cup fill and found that water is running up under the tub ring and dripping down the side of the tub and onto the floor. I placed some silicone on the underside of the tub ring where it seals to the tub (photo in SD-QuickPic) and retested. Unit is no longer leaking. I advised the customer of my repairs. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near New Braunfels, TX 78132
Andrew
Job Details: 08/09/2021
"Arrived on site to test unit for latch not engaging. Replaced lid lock, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cedar Creek, TX 78612
Matthew
Job Details: 08/09/2021
Arrived onsite for refrigerator ice maker not making ice. Upon inspection found ice maker not responsive. Checked for voltage and did not get readings. Reed to order and replace complete ice maker assembly including wire harness. Office to reschedule. ; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78735
Robert
Job Details: 08/09/2021
"Arrived on job for complaints of washer not working properly.
We serviced a
GE REFRIGERATOR
Model GYE22HSKFSS
Near Austin, TX 78758
Scott
Job Details: 08/09/2021
Arrived on site for frost building up on lower fresh food section . Couldnt determine with certainty cause . ; ordrng 1 WR17X26326 (Touch pad ui) and 1 WR55X26258 (UI control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78724
Scott
Job Details: 08/09/2021
Arrived on site for ice maker not harvesting . Found freezer light not coming on . Ordering switch bulb and socket . Need AUTHO. No water leaks detected at time of service.. call to set return; ordrng 1 W11396033 (Doos switch fz) and 1 W11043014 (Bulb) and 1 W11447232 (Socket) and 1 Autho
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78703
Luis
Job Details: 08/09/2021
"Arrived on site for no cool. Diagnosed unit will need compressor,evaporator and a uv drier ordering all parts; ordrng 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W11256565 (Evaporator) and 1 2hrs (2hrs)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM1
Near Georgetown, TX 78628
Chance S
Job Details: 08/09/2021
Arrived on site to install previously diagnosed parts. Upon arrival I disassembled the unit and inspected the entire water flow system. With further inspection I found the water entry valve on the back of the unit to be leaking from the reservoir tube connection. Im ordering a new valve WPW10270395 to be installed upon return to ensure a reliable repair. Office to reschedule when availability of the part is known.; ordrng 1 WPW10270395 (Water valve)
We serviced a
FRIGIDAIRE MICROWAVE
Model LFMV1645TF
Near Round Rock, TX 78681
David Z
Job Details: 08/07/2021
"Arrived on site to diagnose microwave that was dead with no power. Checked fuse and found fuse and wiring good. Checked voltage and found no voltage at the outlet. Ran unit on extension cord and verified unit is powering on and running. Unit working as designed, advised to contact an electrician to resolve. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Cedar Park, TX 78613
David S
Job Details: 08/07/2021
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor running but no frost pattern on the evaporator
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
David Z
Job Details: 08/07/2021
Arrived on site to install previously diagnosed shift actuator to resolve actuator not being seated in cam. Installed updated shifter and retested. Verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Georgetown, TX 78633
Lou
Job Details: 08/07/2021
"Arrived on site to inspect refrigerator not dispensing water and not making ice. Upon further inspection, I tested the water dispenser and could hear the valve opening up but no water being dispensed. I checked he ice bin and found a few cubes inside. Removed the filter and placed my bypass in the filter head and retested and water dispensed. Placed the filter back in the filter head and tested again and the water dispensed and the ice maker began to harvest then dispensed water into the tray. I found the filter was not fully inserted into the filter head. The filter being used is an off brand filter and I recommended that the customer use Whirlpool certified filters. Customer will use off brand filter since its new and replace it with Whirlpool Everydrop filter when this one is expired. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
David S
Job Details: 08/07/2021
"Arrived on site for fridge deli draw being stuck. I inspected the unit and work area. I found the rc evaporator cover completely frosted over. I put the unit into diagnostics and ran test 38 I found the freezer defrost heater coming on. Because of the amount of ice build up I am ordering shims, drip pan, and rc evaporator cover. I spoke to the customer about defrosting the unit and had the, sign the defrost waiver. The office will reschedule when we have an eta on parts ; ordrng 1 W11457241 (Drip pan) and 1 W11211387 (Rc evaporator cover) and 2 Shims (Shims)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78717
David S
Job Details: 08/07/2021
"Arrived on site for fridge not making ice. I inspected the unit and work area. I found the ice maker not producing any ice. I jumped the ice maker and found it not harvesting correctly. I pulled the ice maker out and found the ice maker I was sent with requires a different harness, and did not come with the replacement harness. I am ordering a parts research to find a replacement harness that will work with the new style ice maker.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Round Rock, TX 78664
David Z
Job Details: 08/07/2021
"Arrived on site to diagnose dishwasher that is running longer cycles and not opening the soap dispenser. Ran unit through diagnostic mode and found no errors, and unit properly operating in diagnostic. I checked the sump of the unit and found a large buildup of food and hard water, almost completely obscuring the slots the turbidity sensor utilizes, resulting in the OWI not being able to read clean. Advised on cleaning measures. Removed and scrubbed OWI. Unit should be working as designed once a thorough cleaning is done.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78750
David Z
Job Details: 08/07/2021
Arrived on site to diagnose refrigerator that was not allowing the filter to be removed. Checked unit and found the housing top bracket had popped out and wasnt allowing the lever to lock into the filter. Removed cover and secured top clip with a small amount of adhesive and a piece of foil tape. Retested and found filter is now locking in and out as designed. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAF10
Near Round Rock, TX 78681
David Z
Job Details: 08/07/2021
Arrived on site to follow up on refrigerator not producing ice. Installed new icemaker diagnosed by previous tech. Installed new icemaker and ran cycle test. Verified unit is cycling and filling. Unit now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Pflugerville, TX 78660
David Z
Job Details: 08/07/2021
"Arrived on site to diagnose dishwasher that is throwing an error code and not running. Tested unit and found F8E4 error for float switch. Removed float switch and found water in the drip tray. Removed water. Ran unit and verified unit is working as designed. Advised customer on reducing detergent usage, there are signs of over suds causing the unit to suds over the tub bottom, triggering float and error. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
David S
Job Details: 08/07/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Liberty Hill, TX 78642
David S
Job Details: 08/07/2021
Arrived on site for ice maker not working. I inspected the unit and work area. I found fill tube was frozen over. I removed the fill tube and silicone sealed it back into the 7nit. I tested the ice maker and it now harvests and fills with water.
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW3
Near Leander, TX 78641
Lou
Job Details: 08/07/2021
"Arrived on site to inspect washer filling with water slowly. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E1-no/long fill. Cleared the code and tested the inlet valve and found the cold water valve does not fully open and is not allowing water to flow correctly No water leaks observed during service.; ordrng 1 W11158805 (Valve assembly)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Liberty Hill, TX 78642
David S
Job Details: 08/07/2021
"Arrived on site for fridge not dispensing any water and the freezer door handle being loose. I inspected the door handle and I found the screws holding it in backing out of the freezer door. I found the nut inserts for the door handle siezed in place and not tightening. I inspected the dispenser and found it running slow. I put in a bypass and it was still running slow. I found no kinks in the lines for the fridge. I replaced the filter housing, and tested the unit. It is now working as designed. I am ordering the screws and new handle to fix the door handle from falling down. I am also ordering authorization. ordrng 2 WPW10661886 (Screws)s and 1 W11102443 (Handle)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76708
Jonathan M
Job Details: 08/07/2021
"Arrived on site for a washing machine that?s not spitting out clothes. Inspected unit and work area. Placed the unit in service diagnostics and found an F0 E5 (off balance load) and an F2 E1 (UI stuck key) error codes. Ran the unit through an auto test on the unit ran as designed. Around the unit through manual agitation and high speed spin tests in the unit ran as designed. Tested the water valves and the drain pump and the unit I had no problems. Ran attacked amateur test on the unit and found the unit reading the basket speed. I asked the customer whether this issue was happening every cycle or if it just happened on some cycles. They advised that it only happens on sun cycles and that other cycles will finish out the cycles. I did explain that the most common issues are with loading and because I could not find any faults with the unit, the likely issue was with the loads they were running. The unit is working as designed. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Georgetown, TX 78633
Lou
Job Details: 08/07/2021
"Arrived on site to inspect refrigerator temps.
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW0
Near Austin, TX 78759
David Z
Job Details: 08/07/2021
"Arrived on site to diagnose washer that was making some noise and had a burning rubber smell. On arrival ran unit empty and checked components. Found no problems present. Checked motor and coupler and found no failures. Checked gearcase for oil, and found no oil or damage to gearcase. Ran unit full of wet towels and rechecked. Found gearcase is not overheating, motor is not burning up or making any noise. Unit appears to be working as designed. Advised to take video of noise if it reappears.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Waco, TX 76710
Jonathan M
Job Details: 08/07/2021
Arrived on site for a washing machine that won?t spin out the clothes and is leaving water at the bottom of the unit. Inspected unit and work area. Test of the unit and an agitation test and found the unit clicking indicating an issue with the shifter. Remove the bottom cover and found the shifter not engaged in the cam. Replaced the shifter and tested the unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/07/2021
"Arrived on site that?s not completing cycles. Inspected unit and work area. The customer advised that the unit seemingly does not fill all the way and will shut itself off before the unit even washes her clothes. Placed Burnett in Service diagnostics and found an F8 E1 (low/no water detected) error code. Tested the valves and found the cold water valve not pulling in water. Found the water Spicket at the wall had the valve turned off. Turned on the cold water and the hot water and test of the unit again. The unit began to fill as designed. Tested the unit in an auto test in the unit ran as designed. The customer went ahead and loaded a big blanket inside of the washer. I did advise the customer against running bulky loads like that due to off-balance issues.Around the unit and found the cold water pulling in hot water. The customer advised that her plumbing pipes go through her attic. She says that during the summer months that when she runs a path that even if she?s turning on cold water that it will give her hot water. I advise the customer that because of that issue, she would need to adjust her temperature settings due to the inlet water valve having a thermistor on it measuring temperature of the water coming into the unit. I did advise that that will cause her unit to think that there?s an issue with the water temperature and shut it down. Advise the customer to adjust the water temperature in accordance to the incoming water temperature for full repair. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Waco, TX 76710
Jonathan M
Job Details: 08/07/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced lower harness and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Moody, TX 76557
Jonathan M
Job Details: 08/07/2021
Arrived on site for refrigerator that?s making a rattling noise. Inspected unit and work area. Confirm the customers complaint and remove the compressor cover. Found refrigerant line touching up against the back metal cover causing the rattle. Added that sounds pad to the line to prevent any further issue. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near McGregor, TX 76657
Jonathan M
Job Details: 08/07/2021
Arrived on site for or a refrigerator that?s making a clicking sound but not cooling. Inspected unit and work area. Confirmed the customers complaint and found the compressor not turning on. Replaced the starting device and capacitor and tested the unit. The unit began to run and operate as designed. Call complete.
We serviced a
KENMORE WASHER
Model 110.925972
Near Georgetown, TX 78633
Lou
Job Details: 08/07/2021
"Arrived on site to inspect washer knob not advancing wash. Upon further inspection, the customer advised that theyll set the timer and over time, theyll have to advance it manually. I tested the washer in a rinse cycle and the advanced. I tested in normal wash cycle and the timer failed to advance after agitation. I tested the lid switch and its good. I manually advanced the timer and the unit began to drain and spin.No water leaks observed during service. ; ordrng 1 WP3946475 (Timer)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 08/07/2021
"Arrived on site to inspect range cooktop flames. Upon further inspection, the customer provided a photo of the cooktop flames and they were orange in color. Customer advised that they do not have a humidifier in the home. I tested the cooktop burners and all are operating as designed. I advised the customer that there could be something in their AC unit that is causing the flames to go orange. I provided a video that demonstrated how the flames turn orange when a humidifier was present. Retested the cooktop burners several more times and could not duplicate the issue. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Justin
Job Details: 08/06/2021
Arrived on site for a dryer with the door not closing properly. I adjusted the dryer catch and now it is closing as designed. I informed the customer that heavier items or very large loads can cause the door to open on this unit mid cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Leander, TX 78641
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose dishwasher getting power but not starting, upon inspecting the unit I found there was a loose connection on the terminal block, I tightened the connection and tested the unit, I found no fault codes and the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David Z
Job Details: 08/06/2021
Arrived on site to diagnose washer that is banging and making noise when spinning. Customer advised me that they were hearing the unit bang when it would spin. Ran unit and did not see any abnormal banging. Calibrated unit. Had customer load washer to test. Advised on proper loading and to make sure clothes are around the outside to properly balance. Ran unit and verified all is working as designed. No repair needed. Call complete.
We serviced a
GE RANGE
Model JB710SN1SS
Near Hutto, TX 78634
Chance S
Job Details: 08/06/2021
Arrived on site for front right burner only heating to high setting. Upon arrival I inspected the unit to find proper voltage reaching the unit as well as the infinite switch. I gained access to the burners and found a wire coming to the burner from the harness burnt and corroded. I cannot find any information on the harness at this time. Im ordering research for the harness as it is needed for a safe and reliable repair..; ordrng 1 CNote (Need research on right front burner harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FKS01
Near Austin, TX 78730
Luis
Job Details: 08/06/2021
"Arrived on site for a defective condenser fan motor. Installed updated fan kit,powered unit on fan powered on.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 08/06/2021
Arrived on site to install previous diagnosed parts. I installed a new igniter and gasket. I tested the unit and it is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78746
Luis
Job Details: 08/06/2021
"Arrived on site for ice build up around dispenser. Diagnosed ice blocked dispenser door from sealing,cleared ice build up tested dispenser,dispenser sealing correctly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Manor, TX 78653
Matthew
Job Details: 08/06/2021
"Arrived onsite to replace previously diagnosed parts. Replaced magnetron, capacitor and diode. Tested unit heating water and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Austin, TX 78729
David Z
Job Details: 08/06/2021
Arrived on site to install previously diagnosed door to resolve broken harness. Installed door and verified all functions working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/06/2021
"Arrived on site to install previous diagnosed parts. Removed failed agitator and installed new. Added towels to unit and ran on normal wash cycle. All tested good , no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78741
Kayman
Job Details: 08/06/2021
Arrived onsite for refrigerator still making humming noises. Upon arrival I found the RC=38 and the FC=-5 I could not hear abnormal noises at this time so I called techline to report and see if they can offer any advise. I also found the tiles to have deep grout joints. Techlines SR#7731439703 drew advised trying to add a foam buffer part # (2162499) I was able to adjust the units wheels to where the noise is gone for now. I turned the cooling settings to recommended. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Copperas Cove, TX 76522
Al
Job Details: 08/06/2021
"Arrived on site and inspected new range not heating. Confirmed the complaint and checked voltage at the back of the plugged in unit. Readings were L1/L2=0, L1/N =234 and L2/N was also 234. Unit outlet was miss wired and needs to be fixed by a licensed electrician. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Kyle, TX 78640
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit leaking, found leak was due to fabric softener tray being dirty and clogged. I cleaned fabric softener dispenser, unit tested good.
We serviced a
KENMORE REFRIGERATOR
Model 58585890
Near Round Rock, TX 78664
Jimmy J.
Job Details: 08/06/2021
Ran temps in the freezer and got 3 degrees. Ran temps in fridge and got 33. Thermostat settings were set above the recommended temp, (set at asterisk) so I put them back to recommended setting. Dampener allowing cold air in as designed. No areas of frost found. Based on the customers description we feel strongly that there is not a defrost issue, but a thermostat issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Park, TX 78613
Justin
Job Details: 08/06/2021
"Arrived on site for an ice maker overfilling and spilling out of the ice chute. Upon arrival the customer stated the IM had been overfilling with ice and non stop running. They found it continued to over fill and spill roughly a cup of water onto the floor. They also found the bale arm had came out of the IM. The customer fixed this, and still had the same issue. I checked the temps and found the FC at 4?F, the RC at 40?F, and the IB at 18?F. Upon further inspection I found the IB gasket to the chute was off. I advised the customer this could cause a warm air leak and be melting ice. I gained access to the IM and jumped the harvest. I found the harvest catching itself and intermittently failing. I checked voltage to it and it had a constant 120VAC. I then jumped the fill and found it filling as designed. I removed the IM and found the chute full of ice and the valve weeping. Water had built up in the IM housing and started to corrode the harness. I found the IM, harness, and valve needing replacement.I installed their ice chute gasket back. I then installed all three parts and tested the IM and valve. The IM is working as designed and no leaks were observed at the end of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78759
Luis
Job Details: 08/06/2021
Arrived on site for damaged freezer door. Replaced damaged door checked door seal good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Mustang Ridge, TX 78610
Kevin
Job Details: 08/06/2021
"Arrived on site and found customer is experiencing display intermittent, Removed Control Panel and display and replaced it and ensure the microwave is running properly by heating a cup of water, job complete. control panel W11184551, and control board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWB01
Near Austin, TX 78724
Scott
Job Details: 08/06/2021
"Arrived on site for still having cooling issues in fresh food . Freezer was normal, fresh food was warm . Steamed ice out of air channels . Found evap fan locked up . Replaced evap fan motor . Unit is getting good frost pattern . Cold air is now blowing into fresh food compartment."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78758
Matthew
Job Details: 08/06/2021
"Arrived onsite for washer with door latch issues. Entered diagnostics and found stored error code for failed latch. Ran test and door would not latch, only click. Replaced latch and tested. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to replace previously diagnosed dishwasher for the sump and motor assembly. I removed the sump and motor assembly and replaced it, I put the unit through a diagnostics cycle and found no fault codes and observed no leaks, the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Lockhart, TX 78644
Noah D
Job Details: 08/06/2021
"Arrived on site to inspect unit for not heating, upon inspection found the units magnetron not activating due to a bad mag sensor. Replaced both mag and mag sensor. All functions returned. Complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Austin, TX 78756
Jacob
Job Details: 08/06/2021
Arrived onsite to replace spring and links. Replaced parts. Tested door to the unit. Door tested good. No issues at this time. Job complete. Unit was not hooked up to test for any other issues. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/06/2021
"Arrived on site to diagnose washer with a leak, upon arrival I put the unit into service diagnostics and found no fault codes, I put the unit through a diagnostics cycle and found that the unit is operating properly as designed. After running water and the drain pump on the unit I checked for any signs of leaks at all potential sources, no leaks observed at the inlet valves or the drain pump/drain hose, everything checks good, I found no sign of leak at the gear-case or tub either.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 08/06/2021
Arrived onsite to install previously diagnosed parts. I installed the RC fan harness and ice box fan. I found parts of the UI are dimmed and the shaft clip in question is apart of the gear wheel that has broken off. I will need to order the UI and wheel to complete the repair.. ; ordrng 1 W10625068 (Bracket right)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Manor, TX 78653
Matthew
Job Details: 08/06/2021
Arrived onsite for dryer door not staying closed. Upon inspection found failed catch. Replaced catch and tested. Unit is functioning properly. Job complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near Lampasas, TX 76550
Al
Job Details: 08/06/2021
Arrived on site and inspected timer issues on customers dryer. Found the timer is turning off before the cycle completes. Removed and replaced the timer and unit now functioning properly. Job completed
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Round Rock, TX 78681
Justin
Job Details: 08/06/2021
Arrived on site for visibly damaged parts. Upon further inspection I found the door broken at the hinge. Due to this the door was slipping out and made the unit inoperable. I replaced the door and tested the unit. I found the the unit had no error codes and ran through the test cycle as designed. I tested the lock manually and found it working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Round Rock, TX 78664
Jimmy J.
Job Details: 08/06/2021
"Arrived on site for Not Dispensing Ice or Water - Refrigerator. Tested dispenser with bypass. Found filter housing failed. Removed filter housing and installed new housing. Water dispensing as designed. With this, ice will begin producing and dispensing again. No leaks detected. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near New Braunfels, TX 78130
Brandon
Job Details: 08/06/2021
"Arrived on site for customer complaint of unit not working, found f1e1 error code
We serviced a
GE WASHER
Model GTW750CSL0WS
Near Austin, TX 78727
Justin
Job Details: 08/06/2021
Arrived on site to install previously diagnosed parts. I installed the dispenser. The unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Tyler
Job Details: 08/06/2021
Arrived on site for dryer not heating. Upon arrival I found 240v to unit. Also verified unit would turn on but not heat. After testing all heating hardware and power supplys I found the element had broken causing lack of heat. After replacing element I used the vent test kit and also found a clog preventing air from exiting dryer properly. Informed customer on best methods to have vent cleared out. Unit is functioning as designed call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP1
Near Austin, TX 78726
Justin
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed parts. I installed the new console, OWI, vent, and sump/motor. I then ran a diagnostics cycle on the unit and it ran through as designed. No leaks were observed at the time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS35FXWH4
Near Austin, TX 78758
Matthew
Job Details: 08/06/2021
"Arrived onsite for dishwasher not powering on. Upon arrival checked incoming voltage. Recorded 124 vac. Removed door panel for inspection and found extensive electrical damage. Wiring harness burned near control board, board damage, thermostat open. Will need to order and replace main board, control panel, main wire harness and bimetal. Will need AUTHO. Schedule for 2 hrs. Office to reschedule.; ordrng 1 2HRS (2 HRS ) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10434526 (harns-wire) and 1 WPW10481126 (panel-cntl)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, TX 78731
David Z
Job Details: 08/06/2021
Arrived on site to diagnose dryer that is making a loud noise when running. Removed back panel and checked motor. Found sock stuck in blower wheel. Removed debris. Retested unit and verified noise is now gone. Unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Georgetown, TX 78628
David S
Job Details: 08/06/2021
"Arrived on site for dishwasher having no power. I gained access to the junction box and tested power at the junction. I found some of the wire nuts loose. I reseated the connections, and checked all moles connectors for the unit. I powered the unit back on and it came on as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Round Rock, TX 78664
Tommy
Job Details: 08/06/2021
"Arrived onsite for ice maker not making ice found one again motor wasnt pushing ice out as heater wasnt coming on call techline and spoke with SR 7731442338 Adrian, went through tests and found heater to be open, ordering unit main control board and ice maker to be replaced at the same time.; ordrng 1 WPW10675033 (Control board)"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS0
Near Austin, TX 78734
Leonardo
Job Details: 08/06/2021
"Arrived on site to test unit for unit not going up or down. Found broken gear, replaced gear test unit and unit test good job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Robert
Job Details: 08/06/2021
Arrived on job for complaints of refrigerator lights not working properly. Found the two strings of lights were out. Replaced refrigerator bottom module successfully. Ordered part and will need to come back to install. ; ordrng 2 W11462342 (MODULE )s
We serviced a
KITCHENAID RANGE
Model KGCU467VSS01
Near Austin, TX 78737
Leonardo
Job Details: 08/06/2021
Arrived on site to replace rear center igniter and left rear orifice holder and tubing and manifold. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2652KEB
Near San Marcos, TX 78666
Jacob
Job Details: 08/06/2021
"Arrived onsite for unit not sealing in the freezer and ice maker not working as water dispenser not dispensing with good pressure. Tested the water dispenser and noticed the water would come out at a trickle, removed filter and used bypass cap, water came out and a good pressure, customer needs to replace filter. Ice maker was not working. Tested the freezer door and the door wouldn?t stay closed to the cabinet. Ordered parts. Needs authorization before returning. ; ordrng 1 D7824706Q (ice maker) and 1 W10133491 (gasket-fip)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Tyler
Job Details: 08/06/2021
Arrived on site for microwave not making sound notification when finished cooking. Upon arrival found no errors in diagnostics. Upon testing sound at end of each cycle I found sound intermittent and sometimes works and others it wouldnt. Found no loose connections. Will need office to reschedule once availability of ACU is known.; ordrng 1 W10892389 (Acu)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78725
Scott
Job Details: 08/06/2021
Arrived on site for grinding noise. Found something under basket is rubbing . Couldnt remove top to talked basket out . Stopped and Ordering top dur to high chance of damaging washer more . No water leaks detected at time of service.call to set return ; ordrng 1 W11423769 (Top) and 1 W11423759 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
David Z
Job Details: 08/06/2021
Arrived on site to install previously diagnosed actuator to resolve shifter issue. Installed new shifter and retested unit. Verified all is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details: 08/06/2021
Arrived on site to install previously diagnosed parts. New freezer door came with a new ice maker. Ice maker I was sent with will not be needed. Removed freezer door and installed new freezer door. Tested water dispenser and ice maker function. All tested good. Fridge running as designed. I informed customer to dump any ice the fridge produces until this evening. No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Pflugerville, TX 78660
Matthew
Job Details: 08/06/2021
Arrived onsite for refrigerator not cooling. Upon arrival unit is functioning properly. Temps are good and dispensing is working. Did see sign of momentary ice thawing. Ice sickle hanging from ice bucket and cubes fuse together. As with previous visits seems like unit has intermittent extended thawing period then unit corrects itself. Called tech line for assistance.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78758
David Z
Job Details: 08/06/2021
Arrived on site to diagnose dishwasher with spray arm issue. Found the unit on showroom floor. Appears lower spray arm has a crack on the collar causing it not to stay seated. Ordering new spray arm. Office to reschedule when part arrives. ; ordrng 1 W11550888 (Lower Spray Arm)
We serviced a
WHIRLPOOL MICROWAVE
Model GMH6185XVB2
Near Cedar Park, TX 78613
Justin
Job Details: 08/06/2021
"Arrived on site for a microwave getting an F6 error code.
We serviced a
KITCHENAID WINE COOLER
Model KUWR204ESB00
Near Leander, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the main control and defrost thermistor and tested the unit. Unit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours. No water connections to the unit.
We serviced a
GE OVEN
Model JK3000SF5SS
Near Liberty Hill, TX 78642
David S
Job Details: 08/06/2021
"Arrived on site for oven not coming on, after the broil element had failed. The customer replaced the broil element and the unit would not come on. I found the outside breaker for the unit was tripped. I installed the broil element and the sensor back into place and powered the unit on at the breaker. I tested both bake and broil and both come one with no issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Volente, TX 78641
Lou
Job Details: 08/06/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that they placed the unit in Max cool and its been cooling since. I tested temps in the FC=5 degrees and RC=36 degrees. I attempted to place the unit in diagnostics and it failed every time. Also, the customer advised that they dont use the water dispenser or ice maker in the unit and want to take the filter out. I recommended that they place their filter bypass in the filter head and the customer advised that they dont have the bypass. I am ordering the UI control and bypass and office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10677146 (UI control) and 2 W11395888 (Bypass)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Round Rock, TX 78681
Tommy
Job Details: 08/06/2021
"Arrived onsite for previously diagnosed parts. Found unit was not defrosted still completely frosted over. Unit will require at least 48 hour defrost, or defrost until all ice is off evap cover before rescheduling.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78739
Kevin
Job Details: 08/06/2021
arrived on site and found no ice production test 56 shows E5 test 57 passes. Freezer is frosted over fan motor can be heard striking ice. There is ice buildup on the exterior of the freezer evaporator cover, took one picture. Unit is not defrosting properly
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78749
Jacob
Job Details: 08/06/2021
Arrived onsite to replace UI console. Replaced UI console. Tested the unit. Unit tested good. No issues at this time. Job complete