We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS1
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2021
"Arrived on site to test unit for not washing, tested unit found diverter motor seized, replaced sump and motor, tested unit , unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Briarcliff, TX 78669
Leonardo
Job Details: 11/03/2021
Arrived onsite for vent hood with no power. Tested unit found lights working but and found motor was not coming on. Found motor not connected. Secured motor connection and tested the unit.unit tested good.Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bastrop, TX 78602
Matthew
Job Details: 11/03/2021
Arrived onsite to replace previously diagnosed part. Replaced actuator. Calibrated and tested unit. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78754
Matthew
Job Details: 11/03/2021
Arrived onsite for unit no leveling. Inspected unit and unit was rocking front to back. Adjusted legs and used him to counter floor. Unit is now leveled. Job complete.
We serviced a
KITCHENAID OVEN
Model KODE300ESS05
Near Austin, TX 78738
Leonardo
Job Details: 11/03/2021
Arrived on site for bottom oven not heating to temp. Test bottom oven at 350 . Oven average temp to 353. Showed customer how to calibrate temp.unit is working as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78753
Scott
Job Details: 11/03/2021
"Arrived on site for no water and poor washer performance. Ran diagnostics, long fill error code . Test wash , almost no cold water entering unit . Found valve was tuned off . Opened valve , reran diagnostics wash . All checked normal. Started a load on normal. Unit is performing normally. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Manchaca, TX 78652
Robert
Job Details: 11/03/2021
Arrived on call for complaint of not heating. Found the bake element broken. Will need element to complete. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Cedar Park, TX 78613
David S
Job Details: 11/03/2021
Arrived on site for ice maker not working. I gained access to the ice maker and jumped it I found thebice maker not harvesting. I Installed a new ice maker and jumped the it again. The ice maker harvested and filled. The unit is working as designed. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/03/2021
Arrived on site for ice machine leaking water. Customer stated that the inside of unit filled up with water and ice. Inspected unit and work area. Performed diagnostics mode and tested components and external drain pump powering on and drain. Added water to bin and found drain pump running as designed. Had to pull unit out to be able to open door all the way to gain access to control. Found drain line was possible pinched in back and not allowing unit to drain. All tested good at time of service. No water leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FTX03
Near Austin, TX 78733
Luis
Job Details: 11/03/2021
"Arrived on site. Found clogged drain diagnosed an obstruction in drain tube,snaked and cleared drain,ran water through drain,water draining correctly.
We serviced a
KENMORE FREEZER
Model 253.2244241
Near Leander, TX 78641
Kayman
Job Details: 11/03/2021
"Arrived onsite for freezer not cooling properly. Upon inspection I found ice on the floor of the unit and bottom of evaporator. I cleared out the ice and found a block formed at the bottom. It looked like the heater was melting some ice away. I cleared out all ice and made sure the drain was clear. I advised the customer of my findings.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Georgetown, TX 78628
Lou
Job Details: 11/03/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating. Disassembled the unit and tested the element and found it open. Also found a large amount of lint inside the unit. I removed and replaced the element assembly and vacuumed the lint form the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2021
Arrived on site to test unit for not washing. Found cold water valve not opening. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/03/2021
Arrived on site to diagnose a cooktop with burners not operating properly. Found wrong size lp orifices install in front corner burners. Ordering lp kit per service pointer and office to set return appointment. ; ordrng 1 W11238042 (Lp kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Austin, TX 78759
David Z
Job Details: 11/03/2021
"Arrived on site to diagnose refrigerator with blocks of ice coming out of the icemaker. On arrival found the icemaker is dangling and drooping to the front, causing water to run out the front and drip into the pan. Reattached screws and leveled icemaker. Cycled unit and found water is no longer dripping. Unit working as designed.Call complete."
We serviced a
GE MICROWAVE
Model SCB2001FSS02
Near Austin, TX 78759
David Z
Job Details: 11/03/2021
"Arrived on site to diagnose dead microwave with no power. Customer advised it died after they had opened the door, likely pointing to bad interlock switches. On removal found the unit hardwired, and high in the wall.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78628
Lou
Job Details: 11/03/2021
"Arrived on site to inspect washer tub issues. Upon further inspection, the customer showed me a piece of plastic that looked as if it had been shredded. I found that the tub ring was badly damaged. I raised the top panel and placed the unit in diagnostics showing no error codes. Manually tested high speed spin and the unit is operating as designed and balanced. Customer advised the unit was previously in the garage and not balanced and they moved it into the laundry room. I tested the unit in normal test mode and the unit continued to operate as designed. No water leaks observed during service.; ordrng 1 W10849477 (Tub ring)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/03/2021
Arrived on site for TOP HEATING ELEMENT EXPLODED/BUSTED - SMOKE CAME OUT AND CONTROL PANEL WENT OUT- NO POWER. Found broil element was burnt and split. Checked breaker and breaker had tripped when the broil element failed. Removed broil element and installed new broil element. Powered up oven and it turned on and broiler heated as designed.
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model TC607X4
Near Austin, TX 78734
Leonardo
Job Details: 11/03/2021
Arrived on site for unit wobbling too much. Tested unit it and checked all wheels and rails. All wheels and rails are working as designed. Advised customer that basket being wobbly due to tub being removable for cleaning. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Manor, TX 78653
Matthew
Job Details: 11/03/2021
"Arrived onsite to replace previously diagnosed parts. Upon disassembly found washplate seized to gearcase shaft. Will have to break off old wash plate and order new. With the new findings there may be more damage to upper components as well. Bringing back all ordered parts and will also need to order tub, basket, hub kit and screws, wash plate and filter. Unit will need complete rebuild from top to bottom. Needs 2 hrs. Needs AUTHO. Office to reschedule ; ordrng 1 2HRS (2 HRS) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11089264 (filter) and 1 WP8533928 (screw FILTER ) and 6 WP8533953 (screw HUB)s"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Austin, TX 78741
Robert
Job Details: 11/03/2021
Arrived on call for complaint of noise and not working. Pull cover and inspect belt found the belt had no tension. Wheel for tension not attached. After installation test operation dryer working properly and heating.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cedar Park, TX 78613
David S
Job Details: 11/03/2021
Arrived on site for Fridge not cooling. I inspected the unit and work are. I found the damper door open and the freezer evaporator fan working. I felt no air flow from the damper. I poured water down the return vents and found them clear. I found no ice build up on the fc evaporator. I poured water down the damper vent and found ice build up in the vent. I cleared the vent and changed the unit from adaptive defrost to basic defrost. I tested the defrost heater snd it is working as designed. There is now air flow in the fridge. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2021
"Arrived on site for refrigerator continues to make noises. Inspected unit and work area. Identified noise as cabinet vibration. Removed toe panel and found vibration coming from condenser and bottom panel. Adjusted bottom panel and found clip that holds panel in not fully inserted. Corrected clip and added sound pads between frame and panel. Called Whirlpool tech support and spoke with Robert. Went over service performed. (Sr# 7732150485). All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
Kayman
Job Details: 11/03/2021
"Arrived onsite to install previously diagnosed parts. I installed the UI. RC evap fan & harness, main control. I verified water flow through the drain the added shims between the evaporator cover and drain pan. I powered the unit on and verified fan & compressor operation. The unit is working as designed at this time and no leaks detected. I advised the customer to monitor the unit over the next 24 hours or so to ensure ice production. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Briarcliff, TX 78669
Luis
Job Details: 11/03/2021
"Arrived on site for not cooling in upper section of fresh food. Weak air flow,removed cover found defrost thermistor incased in ice and ice build up on upper section of evaporator,replaced evaporator cover that includes both thermistors defrosted evaporator reassembled unit ran diagnostics good air flow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78701
Jacob
Job Details: 11/03/2021
Arrived onsite for unit not cooling. Looked at the unit and found that it is a sealed system issue as the frost pattern on the evaporator was not even. Submitted sealed system check list. Ordered parts. Office to reschedule ; ordrng 1 2188823 (evaporator) and 1 W10168473 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2021
"Arrived on site for refrigerator it dispensing water or producing ice. Inspected unit and work area. Found ice maker in the off position, turned ice maker on and found cycling. Turned ice maker off in middle of cycle. Tested water dispenser and found inlet valve activating but no water dispensing. Removed water filter and tested water dispenser and found working. Recommend to replace water filter and if failure reoccurs to replace water filter housing. ; ordrng 1 W10862456 (housing)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Liberty Hill, TX 78642
Tommy
Job Details: 11/03/2021
"Arrived onsite for oven F8 E1. Upon arrival found unit screen flashing, as well as unit not reading touch well. Also found during test lower oven blower not coming on at all. Ordering blower, control and console. ; ordrng 1 W11248652 (Blower) and 1 W11428578 (Control panel)"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS
Near Lakeway, TX 78734
Leonardo
Job Details: 11/03/2021
Arrived on site to replace upper door front panel. Replaced upper door front panel. No damage on new panel. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78748
Luis
Job Details: 11/03/2021
"Arrived on site. Found ice build up on suction line and on compressor,replaced drier,vacuumed system down recharged system. Attempted diagnostics found control not entering diagnostics replaced control. Ran diagnostics checked pressure good,unit passed all diagnostics."
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS3
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2021
"Arrived on site for F7 error code. Tested unit and found F7. Tested all switches, all switches tested good.The inverter and magnetron need to be replaced. Will have to reschedule. cabinet trim is blocking the unit from being removed from cabinet. Customer will have someone remove the trim then call us back. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model MEDX700XW0
Near Austin, TX 78746
Kevin
Job Details: 11/03/2021
"Arrived on site and inspected unit for loud noise. Found some screws and other debris inside blower wheel housing. Removed all debris and ran unit and found no concerning noise. Unit running properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
David S
Job Details: 11/03/2021
Arrived on site for dishwasher not drying. I inspected the unit and work area. I found the heating element broken and the friction pads on the hinges missing. I am ordering the heating element and friction pads. The office will reschedule when we have an eta on the parts. ; ordrng 2 WP8268961 (Friction pads)s and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Austin, TX 78702
Luis
Job Details: 11/03/2021
"Arrived on site for cooling complaint. Diagnosed unit not entering a self defrost,defrosted evaporator replaced thermistor,ui and main control"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Austin, TX 78731
Kevin
Job Details: 11/03/2021
Arrived on site and inspected refrigerator for not cooling. Found control board was unresponsive. Refrigerator not running/cooling. Installed new control board but could not program because overlay/buttons are unresponsive. Will need new overlay and HV control to complete repair. Office to reschedule ; ordrng 1 WPW10317125 (Overlay) and 1 WPW10317076 (HV control board) and 1 WPW10428901 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Austin, TX 78737
Brandon
Job Details: 11/03/2021
"Arrived on site for customer complaint of unit not producing ice, found temperature settings were at -5 in freezer and 33 in RC, found actual temperature in FC at 12 degrees and 36 in RC. Ran diagnostic tests, all fan motors running, no error codes for ice maker, but ice maker section was at 23 degrees, found ice maker fan pulsating, I replaced main control, unit tested good, if problem continues, will need UI console and ice fan."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Marble Falls, TX 78654
Cliff
Job Details: 11/03/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found icemaker overfilling and icemaker and valve will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11495416 (Valve) and 1 W11483245 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Hutto, TX 78634
Wesley
Job Details: 11/03/2021
Arrived onsite and found icemaker failing drop batch and then refilling causing leaking from overflow. Ordering icemaker to repair. ; ordrng 1 W10873791 (Icemaker)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78726
Taylor M
Job Details: 11/03/2021
"Arrived on site to re-diagnose dryer making a thumping noise, I gained access to the unit and replaced both rollers, the idler pulley and retested the unit. The unit is now operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2021
Arrived on site to inspect unit for not filling normally due to a shorted pressure switch. Upon inspection found the unit was overfilling causing leaking. Replaced control board and tested the unit. Unit stopped and washed normally. Complete
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78741
Robert
Job Details: 11/03/2021
Arrived on call for complaint of noise. Ran diagnostics and got no codes. Lift washer to check under and found trash under washer caught between floor and bottom of washer cause of noise. Removed and test.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Austin, TX 78748
Jacob
Job Details: 11/03/2021
"Arrived onsite for unit giving F6E2 error. Looked at the unit and put it in diagnostics and found F6E2 and also F6E3. ACU and UI panel both not communicating. G. No other issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Scott
Job Details: 11/03/2021
"Arrived on site for icemaker not producing ice . Ran harvest cycle , found IM hanging up. Ordering IM . Valve is working . No water leaks detected at time of service. Call to set return ; O-emld tckt"
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2021
"Arrived on site to test unit scrapping noise, tested unit found screws stuck in felt, removed screws, tested unit unit now running as designed,job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Georgetown, TX 78628
Lou
Job Details: 11/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I performed the sealed system repair on the unit. I removed and replaced the compressor, installed an access valve and UV dye drier and vacuumed the system. Pressures held at -30/0. Installed 5.0oz of R134a refrigerant and monitored pressures. Pressures were good at 2/125 to 130. Evaporator has a good frost pattern. Recommended the customer to monitor the unit and if they notice any change in temps to notify our office. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS208SSS00
Near Austin, TX 78703
Jacob
Job Details: 11/03/2021
Arrived onsite to replace the broil element. Replaced part. Tested the unit. Unit tested good. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Austin, TX 78737
Brandon
Job Details: 11/03/2021
"Arrived on site to replace failed ice maker, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/03/2021
"Arrived n site for refrigerator having frost buildup in FC and not producing ice. Inspected unit and work area. Found freezer door not sealing. Attempted to cycle ice maker and found no voltage to ice maker. Found ice maker not plugged in. Found wire harness on ice maker not staying connected. Removed failed wire harness and installed new. Adjusted freezer gasket and found freezer door sealing. Informed customer unit will have to be power off for 12 hours to allow return vent to thaw. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Leander, TX 78641
Tommy
Job Details: 11/03/2021
Arrived onsite for refrigerator not making ice. Found water wasnt turned on for unit. With water on unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE
Near Seguin, TX 78155
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for popping the breaker, upon inspection found the unit off. Powered unit on and found no issues with breaker, tested heater and all functions. No problems found. Customer must have breaker swapped. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS1
Near Austin, TX 78748
Jacob
Job Details: 11/03/2021
Arrived onsite for unit being intermittent with the light inside the unit turning off and sometimes the unit will not work and prompting to close the door when door is closed. Tested the unit and unit is working but did see the light turn off but the unit still worked. Found that the the door switches more likely the cause of the issue. ; ordrng 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 2 WP8206419 (interlock)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Robert
Job Details: 11/03/2021
Arrived on call for complaint of not cooling found both fans running and compressor running. Exposed evaporator took pictures only one small area of frost. Will need ss repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer)
We serviced a
KENMORE WASHER
Model 110.2235251
Near Bastrop, TX 78602
Matthew
Job Details: 11/03/2021
"Arrived onsite for item getting stuck in washer agitator. Upon arrival found that customer managed to remove stuck item. Found that broken pieces were from the inner molding of the agitator. Tested unit and unit is functioning properly. Not affecting the agitator function, customer will hold off on replacing the agitator assembly. Job complete"
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78737
Kevin
Job Details: 11/03/2021
"Arrived on site and inspected unit for front burners not lighting properly. Inspected all burners and found front burners are slow to light, and back middle burner will not light on its own.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lago Vista, TX 78645
Justin
Job Details: 11/03/2021
Arrived on site for a washer that was not spinning well and leaving clothes wet at the end of the cycle. Upon arrival the customer stated the only time the unit would spin is if they ran a drain and spin cycle. I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load and F7E6 for motor fault. I cleared the error codes. I then ran a diagnostics cycle and found the unit ran through as designed. I individually activated each component and found it ran through as designed. I checked voltage at the wall and found it good. I then gained access to the control and found good voltage their as well. I ohmd out the motor windings and found them within range. I then ohmd out the capacitor and found it open. This indicates a failed capacitor needing to be replaced. I am ordering the capacitor and the office will need to reschedule. ; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Round Rock, TX 78681
Wesley
Job Details: 11/03/2021
Arrived onsite and found that the customer was expecting the base model vent hood to have a full grease trap cover like some of the higher end models. Advised and instructed customer on design of vent hood and explained that the unit was set properly and operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Belton, TX 76513
Tyler
Job Details: 11/03/2021
Arrived on site to install needed handle. Replaced part. Unit functioning as designed call complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Jonestown, TX 78645
Justin
Job Details: 11/03/2021
"Arrived on site for a cooktop with the front left burner not igniting. Upon arrival the customer stated the burner almost never lights, but sometimes will after being held down for a very long time. I tested the burner and found it sparking as designed. I could also smell the gas coming out of the unit. I found the unit was propane and the orifices were correct. I switched the burner head and cap with the burner working. The left front burner still did not work. This indicates a possible regulator or orifice holder problem. I am ordering both parts. Tech to first install regulator and test in order to see if a orifice holder is necessary. Office to reschedule. ; ordrng 1 W11106948 (Regulator) and 1 W11337062 (Left Front Orifice Holder)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Jonestown, TX 78645
Justin
Job Details: 11/03/2021
"Arrived on site for a built in microwave not heating. I tested the unit with a cup of water and found it heating as designed. I had the customer walk me through how they used the unit and tested it again. I found the way they used it was correct, but the unit was no longer working after the first test. I could hear the mag run prior, but now could not. I checked voltage at the wall and found it good. I gained access to the internal components. I ohmd out all fuses, thermostats, transformer, capacitor, and mag. All checked good. I found no wire or physical damage on anything. I called techline and spoke to Bruce and received SR# 7732150418. We ran the unit when uninstalled and checked voltage to the transformer. We found good voltage. We ran this test several times and every time the unit energized and ran/heated as designed. I installed the unit again and tested it several times. It continued to work. We found the unit was possibly installed incorrectly and the chassis was potentially crooked. Due to this the switches were not making proper contact every time. I could not replicate the issue at the end of service. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Meadowlakes, TX 78654
Cliff
Job Details: 11/03/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan failed and replaced it. Also noted fan damaged control, and control will need to be replaced to complete repairs. ; ordrng 1 WPW10317076 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Temple, TX 76502
Tyler
Job Details: 11/03/2021
Arrived on site for refrigerator needing previous diagnosis due ice maker harness due to bad locking mechanism on harness. Upon arrival reconfirmed prior diagnosis but found cause was due to the blue wire (connected to black wire in previous nots had a fault plastic lock coming loose when plugged in. I had to zip tie a small tie into lock to prevent any slipping or disconnect issue. Unit now functioning as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2021
"Arrived on site to install previous diagnosed parts. Found water standing from last cycle in diagnostics mode. Performed diagnostics mode and tested ice fan and found failed ice maker fan too. Removed failed ice maker and installed new. Will need to replace ice fan, part cost only $127.37 plus tax. Customer approved estimate. Schedule return for Friday the 5th. No funds collected towards part.; ordrng 1 W11131873 (cntrl-elec) and 1 W11407678 (ICE FAN)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Manor, TX 78653
Matthew
Job Details: 11/03/2021
Arrived onsite for refrigerator not dispensing water. Upon arrival tested unit and found no water flow. Tried pulling unit for inspection but was getting hung up on floor. Used skid guards unit unit and was able to pull out. Traced line and found faulty valve. Replaced valve and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78626
Jimmy J.
Job Details: 11/03/2021
"Arrived on site to install previously diagnosed part. Removed hv board and installed new hv board. Tested water dispenser and still no water dispensing. Removed top left hinge cover and disconnected water line then gained access to the valve to disconnect the water line from the valve. Tried blowing through line and air wouldnt travel through. Line is frozen over inside cavity of fridge. Called Whirlpool tech line and spoke to Robert. I went through the issue with Robert and he stated the line is more than likely getting frozen over due to a void above the ice bin housing inside the liner of the refrigerator.
We serviced a
MAYTAG WASHER
Model MHW8000AG0
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/03/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/03/2021
"Arrived on site for Circuit breaker has been tripping, only after cycle has finished. Breaker would reset OK and dishwasher would run fine. Breaker no longer resets. Placed in diagnostics and no error codes came on. Ran through diagnostics and all cycles completed without issue and element heated as designed. Tested junction box and was getting 120. Tested outlet and it was good. Removed front panel and found cola colored liquid had dropped into the panel above the control and also the vent fan gasket was not seated properly and torn and hanging loosely. Resecured vent fan gasket and reinstalled front panel. Also, bottom right torque screw was loose and not holding the front panel completely secure. Reinstalled front panel and powered dishwasher back on. Explained to customer the loose vent gasket could have been allowing steam to enter the interior panel and causing the control to short. They will try running it to see if the door being sealed properly along with the gasket seated properly will make a difference. No leaks detected. Job completed."
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Round Rock, TX 78664
David S
Job Details: 11/03/2021
Arrived on site for dryer not starting. I inspected the unit and found the door switch failing. I closed the door and the unit would start. I held the switch down and it started. I installed the new switch. I tested the unit and had the tenant test it. It is now working as designed p.
We serviced a
KITCHENAID MICROWAVE
Model KBMC140HSS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/03/2021
"Arrived on site to replace previously diagnosed magnetron,capacitor,diode and lamp, ; ordrng 1 WP4375424 (Magnetron)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Wesley
Job Details: 11/03/2021
Arrived onsite and found unit having long dry times. Found exterior vent aluminum weather cover crushed and preventing flap from opening. Cleared obstruction to improve airflow. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78727
David Z
Job Details: 11/03/2021
"Arrived on site to diagnose dishwasher with several damaged parts. Found the 3rd level rack Mount on the left side was broken and missing a wheel. Ordering 3rd level rack mounts. Found the blade for the middle rack spray arm was disconnected. I checked the manifold and was able to reattach the spray arm blade and lock it in so it can be used. If it comes off again we may need to replace manifold, but it is working now. Office to schedule when we get the rack mounts. ; ordrng 1 W11551395 (Left Mount 3rd level) and 1 W11231348 (Right mount 3rd level)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2021
Arrived on site for keypad not responding.tested unit for not responding .console needs to be replaced.Replaced console tested unit. Unit works good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Robert
Job Details: 11/03/2021
Arrived on call to replace previous diagnosed part. Found that the gasket is good but door warp. Will need door to complete service. ; ordrng 1 LW10648583 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Cedar Park, TX 78613
Kayman
Job Details: 11/03/2021
"Arrived onsite to install previously diagnosed parts. I installed the main control, UI, dispenser and vent wax assembly. As I went to replace the heater I found the source of the leak was actually coming from the inlet assembly on the left side of the unit and running down to the heater plug then dripping down. The cap inside the tub was not screwed in all the way. I screwed on the cap and tested the unit multiple times.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78705
Jacob
Job Details: 11/03/2021
Arrived onsite for unit not completing cycles. Tested the unit and heard water barely trickling in. Upon further inspection. Found the cold water was stopped up and would not fill. Replaced the water valve. Tested the unit. Flow was better but it did not fix the issue. Upon further investigation. Found that the control was bad. Replaced the control. Tested the unit and unit was washing like normal. Tenant and owner stood by to hear the unit work as well. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2021
"Arrived on site to install previous diagnosed part. Removed failed single inlet valve and installed new. Tested dispenser operation and observed for possible water leaks. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Harker Heights, TX 76548
Al
Job Details: 11/03/2021
Arrived on site for French door refrigerator leaking water. Open the freezer door and found popsicles had fallen behind the bottom storage bin and was preventing the door from closing. Unit frosted over from the door not closing all the way.I used my steamer to defrost all of the frost buildup and verified the door was closing properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Robert
Job Details: 11/03/2021
Arrived on call for complaint of no cleaning dishes. Ran diagnostics and got and found wash motor works but no water. Checked connection at valve and found connection not good reconnect wire and valve working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Round Rock, TX 78664
David S
Job Details: 11/03/2021
"Arrived on site for fridge leaking. I inspected the unit and work area. I found the hv control running an old version. I gained access to the control and tested the thermistors, I found them working as designed. I found the drain tube was clogged with hair. I cleared the drain tube and installed the control. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for not opening and not filling, upon inspection found the units control board shorted causing issues, replaced control board and the wash cycle started normally. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Andice, TX 78628
Tommy
Job Details: 11/03/2021
Arrived onsite for refrigerator spraying water and keeps spraying when filter is removed. Upon arrival found unit reservoir damaged. Replaced and tested. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near New Braunfels, TX 78130
Andrew
Job Details: 11/03/2021
"Arrived on site to test unit for burning smell. Found signs of leak into hidden bake element compartment. Checked harness and all electrical components with no signs of burning or over heating present. Replaced hidden bake element as a precautionary due to build up. Tested unit, unit works good. Advised customer to clean oven. Burning smell is not electrical. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Blanco, TX 78606
Brandon
Job Details: 11/03/2021
"Arrived on site for customer complaint of unit not draining and giving an error code, found error codes F9E1, F8E2, I cleared error codes, ran diagnostic test cycle, unit passed all tests, ran drain multiple times, unit tested good. Customer has R/O drain hooked up to dishwasher drain line, I instructed customer to have plumber install the R/O drain in a different location."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWS00
Near Seguin, TX 78155
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for not staying on due to control issues, upon inspection found the units control shorted causing issues. Replaced control and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/03/2021
"Arrived on site to replace previously diagnosed top and bottom spray arms, replaced spray arms, tested unit,unit working as designed, advised customer on proper use and care of unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for not making ice due to issues with fridge, upon inspection found the unit was working normally but the icemaker was too cold per the sensor. Changed the temps and tested. Fill worked. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/03/2021
Arrived on site to diagnose a dishwasher that is not draining properly. Tested all parts and components and found no failures to unit at this time. Advised customer that pumps are water lubricated and will hold some water after the cycle is over. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2021
"Arrived on site to inspect unit for not heating. Upon inspection found the units heating element cracked causing issue, replaced heating element and tested. Instructed customer to clean vents as well. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Meadowlakes, TX 78654
Justin
Job Details: 11/03/2021
"Arrived on site for a dishwasher not drying. Upon arrival the customer stated the unit is getting hot, but there is still water build up everywhere. I put the unit into diagnostics mode and found stored error code FAE2 for vent wax motor electrical problem. I then ran a diagnostics cycle while monitoring amp draw to the heater. I found the unit working as designed, the fan turning on, and heating properly. Upon further inspection I found the customer not using rinse aid. I advised the customer on the importance of using this. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Kayman
Job Details: 11/03/2021
Arrived onsite for range with loose knobs and control panel. Upon inspection I confirmed the complaint. I found 3 knobs loose. I found the control button assembly slightly caved into the panel. I accessed the rear of the control and found the right side screw to the bracket loose allowing it to cave in. I corrected the screw and pushed the unit back into place. I replaced the broken knobs and the unit is working as designed at this time. No gas leaks detected during time of service. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/03/2021
"Arrived on site to replace previously diagnosed, mullion and UI, replaced parts tested unit,mullion heated up and was able to put unit into always on, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lago Vista, TX 78645
Justin
Job Details: 11/03/2021
"Arrived on site for a refrigerator with the door not closing correctly. Upon arrival the customer stated that the doors were not the same height and the freezer door was pushed out a little further than the refrigerator door. I informed the customer we can adjust the height, but how flush the doors are is normal design. I adjusted the door heights and the unit is as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fort Hood, TX 76544
Al
Job Details: 11/03/2021
Arrived on site to inspect washer clicking noises during agitation. Accessed the actuator and fund it defective as part of Technical Service Pointer #: W11531483. Replaced it and unit tested as designed without any issues or unusual noises. Job complete
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Kyle, TX 78640
Robert
Job Details: 11/03/2021
Arrived on call for complaint of console not responding to commands. Gout he buttons stuck not allowing the dryer to work properly. Will need membrane and control to complete membrane for buttons and control because of failure for connection. ; ordrng 1 33002536 (Membrane) and 1 33002959 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Liberty Hill, TX 78642
Kayman
Job Details: 11/03/2021
Arrived onsite for refrigerator with RC hinge issue. Upon inspection I found the hinge pin had unscrewed itself and was sitting crooked with the hinge barely attached to the door. I replaced the hinge. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Georgetown, TX 78628
Lou
Job Details: 11/03/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the UI failure (F2E2), I removed and replaced the UI and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Austin, TX 78753
Scott
Job Details: 11/03/2021
"Arrived on site for door locked and drain keeps running . Unlocked door , ran diagnostics got over flow and sensor error code . Did find valve dripping into tub from bellow and water flow not a normal flow on 2nd cold test . Ordering valve . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10448876 (Wl switch) and 1 W10599356 (Valve) and 1 WPW10605427 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Blanco, TX 78606
Brandon
Job Details: 11/03/2021
"Arrived on site for customer complaint of unit not draining, found loose wire connection at drain pump, I tightened wire connections, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Austin, TX 78732
Taylor M
Job Details: 11/03/2021
"Arrived on site to diagnose dryer that is running loud, upon arrival I gained access to the unit and put the unit into a cycle. I found that the unit is operating properly as designed and due to the eco performance of the unit the level of sound production during a cycle is normal as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wimberley, TX 78676
Brandon
Job Details: 11/03/2021
"Arrived on site for customer complaint of unit not finishing cycles and leaking. Found error codes F2E1, F3E1, and F8E1, all codes are related to the control board. I checked pressure hose, pressure hose checked good, I cut off each end of hose to make a more secure connection and replaced control board, I ran calibration, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AB00
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2021
"Arrived on site for oven not maintaining temperature. Found customer had documented temperature reading with thermal k sensor. Found using customer documentation the average temperature in top oven was 339? and lower was 341? with temperature set to 350? on bake mode. Powered unit off at circuit breaker. Gained access to control and measured resistance on both thermostat and found at 1098 and 1100 ohms. Measured resistance on both bake elements at 20 ohms, both within range. Customer was concerned with bottom having a larger swing in temperatures than top. Called Whirlpool tech support and spoke with JR. He stated temperature swing was within tolerance and does not recommend to calibration. (Sr#7732147769).