Service History 301

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, TX 78130
Andrew
Job Details: 03/26/2021
"Arrived on site to replace FC door for wire harness issues. Replaced door, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW0
Near Austin, TX 78747
Kevin
Job Details: 03/26/2021
"Arrived on site and replaced all parts diagnosed on previous visit, after replacement dryer is now running quietly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Killeen, TX 76542
Al
Job Details: 03/26/2021
Arrived on site to inspect top load washer screeching noise. Confirmed the complaint and found the splutch and Assembly and GEARCASE were both defective causing the issue. Ordering the cam and will return back with all previous ordered parts.Office to schedule return services.Needs more work ; ordrng 1 W10721967 (SPLUTCH ASSM W/PULLEY)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Tommy
Job Details: 03/26/2021
Arrived onsite for for perviously diagnosed parts. Upon arrival replaced unit wheels and belt. Removed old rear seal and used new seal with adhesive. Waited 20 minutes and put unit back together with new seal. Informed customer to please give unit 24 hours before use so new seal was solid. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Tommy
Job Details: 03/26/2021
Arrived onsite for for perviously diagnosed parts. Upon arrival replaced unit wheels and belt. Removed old rear seal and used new seal with adhesive. Waited 20 minutes and put unit back together with new seal. Informed customer to please give unit 24 hours before use so new seal was solid. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Austin, TX 78727
David Z
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed parts to resolve no heat dryer. Replaced broken element, thermal fuse, as well as thermal cutoffs. Retested unit and all is heating as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV2
Near Burnet, TX 78611
Cliff
Job Details: 03/26/2021
"Arrived on site to diagnose a microwave that isn't heating. Unit is a convection microwave and second tech will be needed to remove unit from location for service. Magnetron is most likely cause of issue. . ; ordrng 1 W11230995 (Magnetron) and 1 W11284468 (Control) and 1 2manjob (2 man job)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Killeen, TX 76542
Al
Job Details: 03/26/2021
Arrived on site to install previously ordered part.Removed and replaced the motor and unit tested as designed.DNS
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Luling, TX 78648
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for a broken cold spout, upon inspection found the cold plastic cracked into hose, removed plastic and replaced valve. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78753
Luis
Job Details: 03/26/2021
"Arrived on site for damaged doors,found both doors damaged,replaced fresh food and freezer door,installed nameplate,remolded gasket,checked door seal and operation."
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Scott
Job Details: 03/26/2021
"Arrived on site for not making ice and no lights in fresh food . Found standing water in pantry UI . Will need new UI ,pantry door , and harness . Job complete ; ordrng 1 W10815674 (PANTRY DOOR) and 1 W11170612 (HARNESS) and 1 WPW10677119 (PANTRY UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
Arrived on job for complaints of no power. Found loose connection at box correct wire issue and test. No leaks detected at time of service.
We serviced a
LG WASHER
Model WM3470HWA
Near Georgetown, TX 78626
Tommy
Job Details: 03/26/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced units damaged hose, tested. Found unit operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. I installed the new ignitor and then tested the unit. The bake element is now lighting and working as designed
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS05
Near Liberty Hill, TX 78642
Lou
Job Details: 03/26/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 415 degrees. Next five readings were 331, 395, 336, 378, 349 for an average temp of 357.8 degrees. Unit temps are within the +10 & -10 degrees of testing temp of 350 degrees. No repairs needed for this unit. Job completed."
We serviced a
KITCHENAID RANGE
Model KEMS308SSS00
Near Austin, TX 78703
Leonardo
Job Details: 03/26/2021
Arrived on site to test unit for broiler not working. Test unit and found and broiler and control board.
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS00
Near Austin, TX 78757
David Z
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts to resolve ice machine with record pump not running. Replaced control and injector harness due to some corrosion. Retested and unit is working properly and running water now. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78746
Luis
Job Details: 03/26/2021
Arrived on site for no water. Tested dispenser no water,removed filter good water flow,diagnosed a defective filter housing,replaced filter housing,installed filter tested water dispenser unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Austin, TX 78731
Kevin
Job Details: 03/26/2021
"Arrived on site and replaced lid latch After replacement washer is working properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Lakeway, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of unit not washing, found failed sump
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Austin, TX 78732
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of unit not making ice, found unit would cycle, compressor turns on, condenser motor turns on, recirculating pump and water pan pump are good, found condenser cakes in hair and dust, I cleaned condenser sealed system portion tested good. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Austin, TX 78703
Jacob
Job Details: 03/26/2021
Arrived onsite for unit not powering on. Checked unit for voltage. Unit is not getting 120v from the wall plug. Let customer know that an electrician will have to be called out to fix the power issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David Z
Job Details: 03/26/2021
Arrived on site to install previously parts to resolve broken valves and shorted control. Replaced valve and control and retested. Unit is working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 03/26/2021
"Arrived on site for LOUD NOISE DURING THE ENTIRE THE CYCLE. WHEN GOT TO THE FINAL SPIN- IT KEPT SPINNING UNTIL STOPPED. Placed in diagnostics and no error codes came on. Ran through auto diagnostic cycles and washer is running as designed. Based on my conversation with the customer the load they were washing was unbalanced causing the washer to stop and refill to try and balance out the load. Explained that if this happens in the future they will need to pause the wash and redistribute the load in order for the washer to spin properly and extract the water. Otherwise if it is not manually distributed by the customer the washer will continue to fill with water on its own and agitate until it balances out the load in order to spin evenly and not off balance. Customer was also concerned about a loud clicking noise. Explained this was the control, lid lock, and diverter shifting into position and a completely normal noise. No repairs needed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1015XTXB2
Near Burnet, TX 78611
Cliff
Job Details: 03/26/2021
Arrived on site to diagnose a dishwasher that made unusual noise during previous cycle. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service and no repairs needed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kempner, TX 76539
Tyler
Job Details: 03/26/2021
"Arrived on site for washer making a screeching noise, upon arrival I confirmed there were no error codes, however I was able to during agitation and spin the washer was screeching as it got to speed, I inspected under the washer and found a lot of oil from the gearcase and it was leaking on all the components underneath unit. I also found belt was loose, cam was also loose, I also was unsuccessful in removing the washer plate from the inner tub. At this unit office will need to reschedule for a 2 man rebuild when parts are available. ; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 WPW10427633 (Cover) and 1 W11395618 (Capacitor) and 1 W10752187 (Screw) and 1 W10902814 (Wash plate) and 6 WP8533953 (Screws)s and 1 W10528947 (Hub) and 1 W10528947 (Inner tub) and 1 W11219115 (Outer tub) and 1 W11095106 (Lower harness) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 CNOTE (Need reschedule for two man, & 2hr repair)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 03/26/2021
"Arrived on site and found actuator arm is out of cam kit receiver, took one picture. Replaced actuator and confirmed washer is operating normally in diagnostic cycle, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Pflugerville, TX 78660
Matthew
Job Details: 03/26/2021
Arrived onsite for center burner igniter continuing to spark. Upon inspection found customer was cooking and water steam/condensation intermittently shorted igniter. Tested all burners and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Luling, TX 78648
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for grinding sounds, upon inspection found the drain always on, replaced control and all functions returned. Calibrated. Complete"
We serviced a
MAYTAG WASHER
Model MVWB400VQ0
Near Austin, TX 78745
Richard
Job Details: 03/26/2021
Arrived onsite for the to install bearing kit . Installed bearing kit and noise is gone. Complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78759
Scott
Job Details: 03/26/2021
"Arrived on site ,replaced harness ,testator bracket , drain pump and control . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model WTW7500GW0
Near Manor, TX 78653
Matthew
Job Details: 03/26/2021
"Arrived onsite to replace previously diagnosed parts. Replaced latch, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site for a washing machine not finishing a cycle. The customer stated it will cut out around the time the unit should spin. and leave some water in the tub. He said he can manually drain it on the machine though. I put the unit into diagnostics mode and found stored error codes F5E2 for lid lock fault. I tried to run a diagnostics cycle but the lid would continue to attempt to lock but it would not. I then tried to manually activate the lock and it was the same result. I gained access to the control and the J6 connector was plugged in fine. I ohmd out pin 1 and 2 on connector and it read 100 ohms when it should of read as open as per the tech sheet. I found a bad lid lock and it needing to be replaced. The customer accepted and I installed the new latch. The unit is now locking as designed.Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXW00
Near Austin, TX 78723
Jacob
Job Details: 03/26/2021
Arrived onsite for unit not dispensing ice. Looked at unit. Noticed that coupling was not making contact with the ice box. Replaced coupling and shaft. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, TX 78634
Scott
Job Details: 03/26/2021
"Arrived on site for surface light not working . Found housing burned . Replaced housing , light still not coming on . Ordering control.. ; ordrng 1 C-NOTES. and 1 W11342846 (CONTROL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Jarrell, TX 76537
Kayman
Job Details: 03/26/2021
Arrived onsite to install previously diagnosed parts. I installed the sump and motor assembly. I tested the unit and it is working as designed. No leaks were detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78750
David Z
Job Details: 03/26/2021
Arrived on site to diagnose refrigerator with light issue. On arrival I found the top lint pod flickering constantly. Checked and found freezer light out. Replaced freezer module and retested. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Dripping Springs, TX 78620
Luis
Job Details: 03/26/2021
"Arrived on site for water not dispensing. Diagnosed frozen waterline,defrosted waterline tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Austin, TX 78736
Brandon
Job Details: 03/26/2021
"Arrived on site to replace previously diagnosed motor and gear kit, after replacing found unit was still doing the same thing, I found failed control, I replaced control, unit tested good but the new gear kit got stripped again, ordering gear kit. ; ordrng 1 882699 (Gear kit)"
We serviced a
KENMORE DRYER
Model 110.9659124
Near Austin, TX 78759
Scott
Job Details: 03/26/2021
"Arrived on site for dryer not heating . Found high limit thermostat blown . Replaced both thermostats on element housing . All else with unit checked normal. Unit is free from lint at time of service . Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
"Arrived on job for complaints of error code f6e8. Checked for light in microwave, no light. Fuse open will need fuse to complete.; ordrng 1 W11188752 (fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Dripping Springs, TX 78620
Luis
Job Details: 03/26/2021
"Arrived on site for no cool. Removed compressor cover,heard slightly hissing noise,checked weld joints compressor and tubing,after slightly moving cap tube noise grew,gave cap tube a slight tug and cap tube broke in liner wall.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Brandon
Job Details: 03/26/2021
"Arrived on site to replace evap cover, thermistor, main control and UI control, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHAXNQ00
Near Lockhart, TX 78644
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect icemaker for not making ice, upon inspection found the infrared control not making contact, replaced both sides of infrared control and the icemaker filled with water. Complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXL6036YSS00
Near Austin, TX 78703
Leonardo
Job Details: 03/26/2021
Arrived on site to replace switch and light bulbs. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG515S0ES1
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
Arrived on job to replace previously diagnosed orifice. After replacement test operation. Flames normal.
We serviced a
LG DRYER
Model DLGX3571W
Near Austin, TX 78703
Richard
Job Details: 03/26/2021
Arrived onsite for the dryer making a noise. During testing found that the two front rollers had flat spots in them. Will need to order parts and office to schedule ; ordrng 2 4581EL3001E (Roller front)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78681
David Z
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts to resolve ice maker overproducing. Installed a bail arm and extension. Cleared out all excess ice. All is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Hutto, TX 78634
David S
Job Details: 03/26/2021
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer fan on and heard the compressor turning on and off. I found good voltage to the compressor. I swapped in a good start device and powered the unit on. I found the compressor staying on as designed. I did a temp test in the freezer and found the temperature dropping.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78729
Luis
Job Details: 03/26/2021
"Arrived on site for not dispensing ice,tested dispenser found no ice dispensing,found yoke spinning in both directions diagnosed stripped motor shaft and yoke will need to order housing,motor,yoke and all other contained parts. ; ordrng 1 WPW10309864 (Divider) and 1 WP67006341 (Gasket) and 1 W11378860 (Spacer), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Georgetown, TX 78633
Lou
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main module in the RC failure, I removed and replaced the module and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dale, TX 78616
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect fridge for not allowing filter to be changed, upon inspection found the clip off the unit, repaired clip and tested, all functions returned. Complete"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Austin, TX 78754
Jacob
Job Details: 03/26/2021
Arrived onsite for unit possibly leaking gas. Checked the unit for leaks with all purpose leak detector. Checked from where the hose is connected and the valve inside the unit. Saw no leaks from anywhere on the unit. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS3
Near Austin, TX 78748
Leonardo
Job Details: 03/26/2021
Arrived on site to replace dispenser. Replaced dispenser test unit and dispenser door wont stay close. Will order new dispenser office to reschuelde. ; ordrng 1 Wpw10199696 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Austin, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of dishwasher starting and then shutting down after about five minutes. Found failed control board and sticky float switch. I replaced control and float switch, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Austin, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of ice maker not working, not dispensing ice, and ice door not closing. Found the housing that holds ice door motor in place was broken I added a longer screw to secure the ice door motor in place, ran ice maker harvest test, everything is testing good at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EB6
Near Kyle, TX 78640
Robert
Job Details: 03/26/2021
"Arrived on job for complaints of not dispensing water. Found water supply from valve to filter and back to valve good. Replaced valve and now have water to freezer door, no flow through door. Will need to replace freezer door to complete ; ordrng 1 241668151 (dsp 26door-complet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78681
Justin
Job Details: 03/26/2021
"Arrived on site for refrigerator with both IM not functioning. Upon arrival customer stated that he unit has been making ice perfectly since he originally called it in. Upon further inspection I found both IM completely full of ice, and no signs of valve weeping or thin ice. I put the unit into diagnostics mode and found the thermistors passed, the fan toggled on and off, the harvest and motor worked as designed, the ice level sensors read correctly, the fill tube heater worked, and the fill worked as designed and made no off noise from the valve. I found proper voltage to the IM as well. The IM had no stored error codes. The unit is working as designed. I found no failures at the time of service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near San Marcos, TX 78666
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for filter door not staying shut. Found filter housing was missing filter retaining clip. New filter housing was not the correct part but retaining clip is the same. Put retaining clip on housing, tested unit, unit works good. Customer also had water drip from dispenser. Found water line building up water and leaking. Adjusted water line, tested unit, unit works good. Customer also has a broken drawer. Needing drawer to fix issue. Drawer to be sent to customer directly. No leaks detected. Job complete.; ordrng 1 W11162443D2C (DRAWER)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM0
Near Round Rock, TX 78664
David S
Job Details: 03/26/2021
"Arrived on site for freezer not cooling or making ice. I tested temp in the fridge and freezer. The rc is at 47 degrees but set too 37 degrees and the freezer is at room temperature when set to 0 degrees. I found no frost pattern on the fresh food or freezer evaporator. I found the compressor running and pulling higher than normal amp draw. Indicating that there is a sealed system issue. I spoke to DZ about how bad the ice build up was on the evaporator, based on the ice build up I suspect the fresh food evaporator has developed a pinhole. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78758
Scott
Job Details: 03/26/2021
"Arrived on site for items in fresh food freezing . Customer has had unit set at 2 bars . Ran temp checks . Fresh 40 , freezer -8 . Found no faults with dampener . Ordering control and UI and FZ thermistor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11214887 (UI) and 1 W11449482 (CONTROL) and 1 WPW10384183 (FZ THERMISTOR )"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Georgetown, TX 78628
Lou
Job Details: 03/26/2021
"Arrived on site to inspect refrigerator leaking water from the fresh foods section. Upon further inspection, I found a puddle of water under the shelf assembly. Disassembled the RC section and found water sitting in the drain area of the evap drain tube. Pulled unit out and removed the drain tube and found it clogged with debris. Cleaned the drain tube and reinstalled it and placed a bead of silicone around the lip of the drain tube to seal it from air gaps. Clean the RC section and using my steamer, I cleared the drain tube under the evaporator. Replaced the evap cover with a new cover due to thermistor being bad. Secured the thermistor to the suction line with foil tape and a ziptie (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Round Rock, TX 78664
Scott
Job Details: 03/26/2021
Arrived on site for items in fresh food freezing . Found dampener sticking open . Replaced dampener . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Kyle, TX 78640
Andrew
Job Details: 03/26/2021
"Arrived on site to replace valve, filter head and reservoir per previous tech. Found ice maker valve was not clipped in proper location. Valve was just floating vibrating against cover causing loud vibration noise. Secured valve into proper location. Tested unit, customer was satisfied with improvement. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Volente, TX 78641
Lou
Job Details: 03/26/2021
"Arrived on site to inspect ice machine not making ice and making a loud noise. Upon further inspection, customer advised they replaced the filter and the unit is not making ice. I placed the unit in diagnostics and tested and no water dispensed into the reservoir. I removed the filter and retested and water was dispensing, but very slow. I removed and replaced the valve and retested without the filter and the unit is operating as designed. I found that the filter is defective as it had slivers of plastic on the head and was not sealing properly. Also found the bottom door hinge is bent. I am ordering the bottom door hinge, filter head and filter, along with CNOTE-LSO OER CUSTOMER REQUEST AND FOR TRAINING. No water leaks observed during service and unit was left turned on as it operates as designed without the filter. Office to schedule return service.; ordrng 1 W11266112 (Filter head) and 1 W10476696 (Bottom hinge) and 1 F2WC9I1 (Filter) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Kyle, TX 78640
Robert
Job Details: 03/26/2021
Arrived on job to replace fan motor. After replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78744
Jacob
Job Details: 03/26/2021
Arrived onsite for unit having intermittent issues. Customer said deli drawer has not been working for quite some time. Upon inspection. Found that the deli door and wire harness Needed to be replaced.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Liberty Hill, TX 78642
Lou
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the heating element failure, I removed and replaced the element and tested the unit. Unit is operating as designed. Cleaned lint from unit. Job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Richard
Job Details: 03/26/2021
Arrived onsite for the washer making a squeaking noise during operation. Replaced cam assembly and lubricant the belt and noise is gone. Customer is also have issues with the UI. Stating that when on a normal load it pops up an error code that its trying to run the clean washer cycle and to remove the clothes. Ordering the UI and office to schedule ; ordrng 1 W11478524 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Buda, TX 78610
Robert
Job Details: 03/26/2021
Arrived on job for complaints of noise. Found the bearings on washer damaged rusted to the tub and basket. Was unable at first to even move basket up or down. Will need outer tub to complete. ; ordrng 1 W10381078 (outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Removed two damaged shelves and two humidity drawers. Installed two new shelves and two new humidity drawers. The drawer that didnt stop at the end of the rails previously is now stopping at the end of the rails as designed. Called tech line because of a concern with the humidity drawers leaning just a little bit further down on the left side as compared to the right side of the drawer front. Tech line confirmed that this was not abnormal and will not effect the humidity controls of these drawers. Job completed. SR7730357699
We serviced a
GE DISHWASHER
Model PDWT180R10SS
Near Austin, TX 78749
Leonardo
Job Details: 03/26/2021
Arrived on site to replace valve. Replaced valve test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Hutto, TX 78634
David S
Job Details: 03/26/2021
Arrived on site to install previous diagnosed part. I gained access to the console and replaced it with new. I tested the unit and found it working as designed. Job complete.
We serviced a
KENMORE WASHER
Model 796.4154921
Near Round Rock, TX 78681
David Z
Job Details: 03/26/2021
"Arrived on site to follow up on washer leaking. On arrival customer showed me tub was full of water and had been filling when not in use. Checked valves and found a constant drip coming from the cold valves.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Removed both emitter receivers and installed new emitter receivers. Red LED stopped blinking. Based on the tech sheet the emitters are now working as designed. Heard the ice maker call for water. No leaks or drips detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. I installed the new door and the unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/26/2021
Arrived on site to install previously diagnosed part. Removed valve assembly and installed new valve assembly. Ran a calibration on the washer followed by the auto diagnostics cycle. No error codes came on. No leaks detected. Job completed.
We serviced a
GE REFRIGERATOR
Model GYE22HMKNES
Near Bertram, TX 78605
Cliff
Job Details: 03/26/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found primary valve clogged and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/26/2021
"Arrived on site for WATER IS LEAKING INTO FREEZER AND ONTO THE FLOOR IN FRONT OF THE FRZR-HAPPENS EVERY FEW DAYS >> there is a THICK layer of ice on the bottom of the freezer. Found freezer door gasket is not sealing on the bottom left side causing air to enter the freezer and allowing items in freezer drawers to melt and drip water creating a block on the bottom of the freezer cavity. Ordering a new freezer door gasket (WPW10714545) to return and complete the repair. ; ordrng 1 WPW10714545 (Gasket, freezer door)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS3
Near Austin, TX 78757
David Z
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Installed new sump and motor assembly to resolve lost pressure giving poor quality wash. Replaced sump and motor and retested. Found both spray arms are now working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Cedar Park, TX 78613
Lou
Job Details: 03/26/2021
"Arrived on site to inspect refrigerator RC interior lights not working. Upon further inspection, I found the modules on the waterbox and ice maker housing are not working and the FC light was out as well. Removed and replaced the lights and tested and all lights are operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Austin, TX 78741
Luis
Job Details: 03/26/2021
Arrived on site for defective control,and icemaker. Replaced icemaker and control,ran diagnostics all test passed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Marcos, TX 78666
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for long fill times. Found water valve was not opening all the way on hot or cold. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Jarrell, TX 76537
Kayman
Job Details: 03/26/2021
Arrived onsite to install previously diagnosed overlay. I installed the new overlay no scratches and customer approved. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Belton, TX 76513
Tyler
Job Details: 03/26/2021
Arrived on site for icemaker needing replacement due to previously diagnosed bad icemaker. Upon arrival I was able to reconfirm and assess at the icemaker was indeed bad I ended up replacing the icemaker and then confirm with the customer about the previous diagnosis and also verified with them that the icemaker is not fully functioning as designed I did instruct customer that it could take up to 96 hours to completely fill the bucket up with ice and to be patient with it but that if anything were to change just let us know at the time of service there were no leaks anywhere that could be found and unit is fully functioning as designed call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pflugerville, TX 78660
Matthew
Job Details: 03/26/2021
Arrived onsite for refrigerator odor. Customer was concerned about water accumulation at bottom of fridge. Upon inspection found customer noticed water in the drip tray. Instructed customer that this is a normal process and will happen when unit goes into defrost. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78737
Robert
Job Details: 03/26/2021
Arrived on job for not spinning. Checked codes and called tech line 7730360667. Ran test cycle and washer performance good. Tech line said to have customer check loading and soap amounts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78753
Matthew
Job Details: 03/26/2021
Arrived onsite for dishwasher to working. Upon arrival put unit in diagnostics and found error 4/3 wash motor not running and 5/1 door switch- door not closed. Ran test cycle and wash motor did not energize. Did seem to fill properly and unit did drain. Ordering pump and motor. Office to reschedule ; ordrng 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Austin, TX 78705
Richard
Job Details: 03/26/2021
Arrived onsite for the refrigerator freezer with ice build up. Replaced evaporator fan motor.
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Richard
Job Details: 03/26/2021
Arrived onsite for the dryer not turning on. During testing found that the thermal fuse was no good. Replaced thermal fuse and tested the venting. Dryer works good and is heating but it failed the venting test. Advised maintenance to clean out the vent. Complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lockhart, TX 78644
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for not operating due to constant drain, upon inspection found the control board shorted. Replaced control and tested. Complete"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV1
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site for a range with the bottom right burner not sparking. Upon further inspection I found the burner not sparking whatsoever. I gained access to the harness and spark module. The harness ohmd out fine indicating a bad module. I replaced he module and then tested the unit. The unit is now sparking and igniting as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the outer glass trim coming off, I removed and replaced the outer door glass/trim and installed an insulation strip per service pointer #W10917778 and a new nameplate and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/26/2021
"Arrived on site for Visibly Failed, Broken or Missing Parts - PRE-ID Shelf Supports. Found crisper shelf was not supporting the two drawers. Center crisper rail was cracked at the end closest to the fridge doors causing the drawers to sit uneven. Customer has replaced the center crisper rail in the past and it keeps breaking. I didnt see evidence that the shelf is being overloaded with food. Ordering the crisper frame (WPW10329866), center rail (WPW10326469), shelf trim (WPW10231345), crisper brace (WP12642303WD), crisper brace cover (12642303WD), 2 crisper braces (13062602), and two humidity controls (12530805SP). Most likely all parts will not be needed. The crisper center brace, shelf, and center rail will most likely eliminate the center rail from cracking going forward. ; ordrng 1 WPW10329866 (Frame, Crisper) and 1 WPW10326469 (Center Rail) and 1 WPW10231345 (Shelf trim) and 1 WP12642303WD (Crisper brace) and 2 WP13062602 (Crisper brace supports)s and 2 12530805SP (Humidity control)s"
We serviced a
ELECTROLUX OVEN
Model E30EW75ESS3
Near Kempner, TX 76539
Tyler
Job Details: 03/26/2021
Arrived on site for wall oven giving f23 error as well as not allowing ui lights to appear. Upon arrival I was able to confirm error code as well as then remove ui and main control. Upon further inspection I found the two ui ribbons were slightly dirty with soot (normal wear and tear) I was able to clean off the debri from ui ribbons as well as some of the main control connections. I then reassembled the unit and reset power. I found at this point the ui lights as well as ui full functionality were all present. I tested unit to 350 degrees. Unit is fully working as designed and error code is no longer appearing.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kempner, TX 76539
Tyler
Job Details: 03/26/2021
"Arrived on site for refrigerator not making ice, upon arrival I found the icemaker was stuck in a harvest cycle, temps in freezer and fresh food compartment were -1 & 36 degrees. I found all air ducts and seals full functioning and sealing, during diagnostics I confirmed unit was sending Properpower to ice maker although icemaker wasnt rotating, but icebox fan was working. Unit was also filling with proper amount of water, I also found that the ice bin switch is not allowing full response to ui panel and causing unit to think door is open. Also found mold around inner ice dispenser flap separator indicating a hot air leak within dispenser door. Office will need to reach repairs once approval from ahs is acquired. ; ordrng 1 W11189145 (Separate motor and flap assembly) and 1 W10810008 (Ice bin switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for continuous ice production. Found shut off arm was missing. Replaced shut off arm and lever. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Bertram, TX 78605
Cliff
Job Details: 03/26/2021
Arrived on site to diagnose a dishwasher that is not draining. Found pump disassembled preventing proper water routing through drain assembly. Reassembled pump and all is working properly at this time.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS36EEB5
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/26/2021
Arrived on site to replace previously ordered parts for refrigerator. Upon starting repair capillary tube cracked where heat exchanger exits cavity.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for not spinning clothes, upon inspection Ordering control. Office to reschedule ; ordrng 1 W11116590 (CONTROL )"