Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Al R.

Al R.

MICROWAVE WHIRLPOOL UMV1160CB3 "Arrived to inspect microwave not powering on. I removed and checked the fuse, which had no continuity. I also checked the 3 way switch which was also defective. I reassembled the unit and tested it with a cup of water and the unit operated as designed. JOB COMPLETE"

Near Massey St, Killeen, TX 76541
James C.

James C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site and inspected unit for a damper. I found the damper missing from installation. I am unable to install the damper due to the ventilation box being too short and will interfere with the damper opening. Customer is going to have the builder repair the ventilation box and installed the damper to correct back flow issue. Job complete

Near Landing Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to replaced board. Test unit and board reading 69 degrees. Turned oven on at 350 and unit getting to 350 job complete

Near Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found leaking from drain line connection to washer. Resecured and tested for leaks. No leaks present after repair.

Near Hughmont Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site and found unit operating as designed. Repaired with stainless panel for cosmetic issue.

Near Peregrine Drive, , TX 78660
Diego G.

Diego G.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"

Near Walnut Creek Rd, Bastrop, TX 78602
Diego G.

Diego G.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"

Near Walnut Creek Rd, Bastrop, TX 78602
Diego G.

Diego G.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"

Near Walnut Creek Rd, Bastrop, TX 78602
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived onsite for the refrigerator with a no cool condition. Found the compressor not pumping, drawing .61 amps and extremely hot. The compressor will need to be replaced again to complete service. I advised the customer to contact Whirlpool again since the unit was just replaced on July 20, 2018. I charged the customer RF100

Near Fairview Dr, Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)

Near Sparrow View Ct, New Braunfels, TX 78130
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS Arrived onsite for the microwave with a no heat condition. I found no model and serial tag on the unit. It doesn’t appear to have ever had one. I Skyped CS and he stated we couldn’t do anything without it. I explained this to the manager and she stated all of the appliances came directly from Whirlpool when the apartment complex was renovated. She stated she would get Whirlpool to send a replacement. Call complete.

Near Farm to Market Rd 1325, Austin, TX 78728
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on site to replace elements and switch, after replacing the unit tested good."

Near Farrell Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE AMANA AMC7159TAB "Arrived on site for customer complaint of unit not working on convection, I reset control board, unit tested good."

Near Mandan St, Buda, TX 78610
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 WRF535SWHZ00 Arrived to inspect no water or ice. I found the unit had no water present at the dispenser and there was mass of ice within the ice maker fill tube that will require removal. The filter head steadily dripped during testing and is the likely cause of the issue and will quire replacement. Office to order filter head. No leaks observed during service. ; ordrng 1 W10861009 (head-filtr)

Near Turtle Creek Cove, Georgetown, TX 78633
Thomas L.

Thomas L.

ICE MACHINE GE UNC15NJB11 "Arrived on site for no ice condition. Turned unit on. Shortly unit started making ice. Shortly unit displayed low water indicator. Ordering water sensor, water valve and water pressure switch. Office to locate part stock and reschedule customer.; ordrng 1 WR02X25989 (PRESSURE SWITCH) and 1 WR14X26024 (reservoir w/valve &) and 1 WR55X26025 (WATER SENSOR)"

Near Diagonal, Horseshoe Bay, TX 78657
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found washer not advancing. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found washer not advancing. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found washer not advancing. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR GE HA10TG31SB Arrived on job to replace parts in recall kit. Replaced all parts in kit and power on refrigerator. No leaks detected at time of service. Operation normal.

Near Ranch Rd 12, Wimberley, TX 78676
James C.

James C.

DRYER WHIRLPOOL WGD4815EW2 Arrived on site and tested operation. Found timer motor not running when door shut. Tested voltage to motor and found to have 120 volts. Installed new timer and tested. Timer motor now running and unit working properly. Job complete

Near Cinnamon Teal lane, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on job for complaints of not washing. Found wash motor 120v not working. Replaced motor and ran diagnostics operation normal

Near Rock Castle, Canyon Lake, TX 78133
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM "Arrived on site and found dishwasher panel is dented, replaced panel and dishwasher is not correct. No water leaks from connections at time of service, job complete."

Near Boatswain Way, Austin, TX 78748
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and found unit operating as designed. All checks good, no leaks at time of service. Advised customer on sounds."

Near New Meister Ln, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7300DWD0 Arrived on site for the unit is not working properly. Customer advised the clothes are coming out wet after the cycle is done. Tested the unit in diagnostics and received error code for off-balance and overload. Found the unit will need new suspension rods. Customer advised she received a letter from Lowe’s for a extended warranty. Customer advised she will be purchasing the extended warranty through Lowe’s. Only charging the customer for the service fee and all water connections were dry at the time of service.

Near Sikes Dr, Kempner, TX 76539
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53520CS1 "Arrived on site and inspected microwave and found customer is experiencing door/close error code. Customer will not be continuing with prepare, collected service fee, job complete. Reported to CS"

Near Hunters Hill Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for oven not igniting. Test unit and found igniter clicking 3 times and not igniting. Replaced igniter test unit and unit test good job complete. No leaks present at this time.

Near Hermia Street, Austin, TX 78741
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived onsite for customer complaint of OTR microwave getting OPEN/CLOSE door error. When arrived found light not coming on as well. Removed and replaced upper and lower interlocks and switches. Reassembled and tested. Unit now comes on as intended. No other issues found.

Near Alabaster Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KFIS27CXMS5 "Arrived onsite for customer complaint of icemaker not making ice. When arrived,customer advised that full bucket of ice has been made. Did find that water does dispenses slow from front. Found filter head clogged. Ordering water reservoir and returning with valve on return visit. R/S for Wednesday 12/26. All water connections were dry at time of service.; ordrng 1 WPW10216070 (reservoir)"

Near Marquesa Tr, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KFIS27CXMS5 "Arrived on site for the unit will not dispense water. Found when removing the filter from the filter head there is no water pressure. Found the smart valve is defective by the solenoid barely opening. The unit will need a new smart valve, will use the dual valve and the filter head on the next visit.; ordrng 1 WPW10270395 (valve)"

Near Marquesa Tr, Georgetown, TX 78633
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for heat complaints. Out unit in timed dry and tested temps. Temp where at 190, , noticed time was dropping from 15 to 5 minutes in timed dry found control to be faulty . R&R comtrol and Testd again on time dry and timer was counting down spot on. Job complete"

Near Hat Bender Loop, Round Rock, TX 78664
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9500TW02 "arrived on site to inspect washer shaking in spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. When the unit got to the spin test, the basket appeared to be bouncing around inside the tub and causing a loud banging noise. I stopped the diagnostics testing and opened the door. I lifted up on the basket and found that the bearing was bad and will need to be replaced. No water leaks observed during service, job completed."

Near Cedar Hills Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found user interface is unresponsive, after replacing user interface of function has returned and water and ice will now dispense properly. No water leaks from connections at time of service, job complete."

Near Twin Estates Dr, Kyle, TX 78640
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher leaving stains on dishes. Upon further inspection, the customer showed me some plates that had white residue on them from the dishwasher. I advised the customer that the residue was detergent and that they were using too much detergent. The customer advised that they had a water softener as well. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I recommended some use and care techniques and recommended some detergent/rinse aid use as well. No water leaks observed during service, job completed."

Near Hunters Lodge Cove, Round Rock, TX 78681
Al R.

Al R.

COOKTOP KITCHENAID KECC607BSS02 Arrived to install glass cooktop. I removed and replaced the the top. Unit tested as designed.JOB COMPLETE

Near Serpentine Dr, Killeen, TX 76542
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived to inspect ( Oven Temperature Too Hot or Too Cold What are you experiencing? Too Cold). I set the oven for 350. I checked the unit with the temperature meter leads. The unit cycled up to 289 degrees and then back down to 245. The oven never reached 350. I ordered: Interface WPW10752316, control 110335599 Oven senior will use on return visit.NEEDS MORE WORK.; ordrng 1 W11035599 ( ELECTRONIC CONTROL) and 1 WPW10752316 (INTERFACE )"

Near Tradinghouse Creek St, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and replaced broken stops. Unit is now operating as designed. Advised customer on use and care.

Near Lone Spur Cove, Round Rock, TX 78665
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SDM3 Arrived on site for upper spray not working . Found bracket holding manifold broken off and the nut on sprayer arm cracked . Replaced manifold and spray arm . Unit is now spraying normally . No water leaks deteded at time of service . Job complete .

Near Stobaugh St, Austin, TX 78757
Paul R.

Paul R.

RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with the upper oven not working in bake mode. Mr stated that both ovens will heat up but the top oven stops heating after a while. I found the bake relay failing to close after a while. I replaced the control and tested the oven. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.

Near Payne Ave, Austin, TX 78757
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for unit stopping after 2 seconds. Test unit and found bad board. Replaced board test unit by heating water for 2 minutes and unit test good job complete

Near Walsh Tarlton Ln, Austin, TX 78746
Al R.

Al R.

FREEZER MAYTAG MQF2056TEW02 Arrived to inspect freezer gasket and loud noise from the unit. I tighten all screws on the rear portion of the unit. I also tightened the loose screws on the compressor and compressor fan. The evaporator cover screws were also removed and re tightened. I used my putty knife to reposition the gasket at the top of unit. JOB COMPLETE

Near Fountainwood Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED92HEFC0 "Arrived on site and found error code for L2 missing, cleared error code in diagnostic cycle and tightened connections at terminal block. Ren dryer again and code did not reappear. Also found customer is experiencing an aroma on dried clothing. Inspected vent hose, inside of dryer, and drum, all after running cycle and no extra smell can be detected. No lint found in cabinet at time of service, Job complete"

Near Vailco Ln, Austin, TX 78738
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB8959SBS "Arrived onsite for customer complaint of dishwasher leaking from front and not draining properly. Tested unit and found extensive suds build up. Customer advised that he is on water softener system. Was able to clean out all suds using hot water and drain pump. Advised to use less detergent and use Normal,High Temp,Heated Dry to allow all soap to discipate. All water connections were dry at time of service."

Near Woodston Dr, Round Rock, TX 78681
Robert J.

Robert J.

OVEN WHIRLPOOL GBS307PDS11 Arrived on job for complaints of F3 error code. Removed sensor and test sensor open and control gave code when unplugged.

Near Ranchers Club Ln, Driftwood, TX 78619
Arthur B.

Arthur B.

WASHER MAYTAG MHW4300DW0 "Arrived onsite for customer complaint of front load washer not starting and getting error code F5E1 (Latch Error). Ran diagnostics and could hear latch clicking continuously. Removed and replaced door latch. Reassembled, clear codes and tested. Unit now locks,fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Lakemont Dr, Waco, TX 76710
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFC150M0EW2 Arrived on site to test unit unit for burner not glowing red all the way. Advised customer that’s normal operation on new burners. Job complete

Near Spring Branch Dr, Kyle, TX 78640
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found unit diode failed. Found prescreened diode damaged. Returning with mag and cap and ordering new diode to repair. All else checks good. ; ordrng 1 W10886077 (DIODE)

Near Arbor Hill Cove, Manor, TX 78653
Diego G.

Diego G.

WASHER MAYTAG MVWB300WQ1 Arrived on site. Check for no operation issues. Customer states cycle gets stuck randomly at times. Ran diagnostic test found long drain error code. Tested drain all checked OK. Verified all connections all checked OK. Will need control to repair unit.Tl180 169.99 part.254.08. Customer declined at this time. No leaks present. Job complete

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB300WQ1 Arrived on site. Check for no operation issues. Customer states cycle gets stuck randomly at times. Ran diagnostic test found long drain error code. Tested drain all checked OK. Verified all connections all checked OK. Will need control to repair unit.Tl180 169.99 part.254.08. Customer declined at this time. No leaks present. Job complete

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB300WQ1 Arrived on site. Check for no operation issues. Customer states cycle gets stuck randomly at times. Ran diagnostic test found long drain error code. Tested drain all checked OK. Verified all connections all checked OK. Will need control to repair unit.Tl180 169.99 part.254.08. Customer declined at this time. No leaks present. Job complete

Near Prairie Summit, Seguin, TX 78155
Brandon C.

Brandon C.

WARMING DRAWER WHIRLPOOL KEWD105HSS06 "Arrived on site for customer complaint of unit not heating, found element to be good, found Tod to be good, found faulty thermostat, part has been discontinued. ordrng 1 4456533 (thrmst-fix) and 1 CNOTE (PART RESEARCH ) and 1 CNOTE (OFFICE TO RESCHEDULE IF WE CAN FIND PART )"

Near Channel Rd, Austin, TX 78746
Robert J.

Robert J.

WASHER MAYTAG MHW5500FW1 Arrived on job to replace trap and switch. After replacement of parts ran diagnostics. No leaks detected at time of service

Near W Coll St, New Braunfels, TX 78130
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG520S0FS0 "Arrived on site for “oven not heating up” complaint. Inspected unit and found bake relay seized, on control board. Removed and replaced control. Tested unit to preheat. Unit is performing as designed. No leaks detected at time of service."

Near Avenue B, Austin, TX 78751
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect frozen evaporator. I tested the element from the control and found 24 Ohms, as expected, on the circuit. The thermistor tested at 3.34 KOhms at a room temperature of 65. The evaporator fan was operating as designed, but I found the defrost thermistor located on the inlet side of the evaporator. I contact the MFG, tech Mark and inquired about thermistor placement. The tech advised the thermistor is likely in the correct position and could not verify positively and replacing the thermistor p/n W10384183 and UI to prevent further issue. File# 7723751048. I moved the thermistor to the suction/return side of the evaporator and returning test will need to inform CS of presence of frost/ice, upon return. No leaks observed during service. ; ordrng 1 W11214887 (UI) and 1 WPW10384183 (thermistor)"

Near Wallin Farms Dr, Hutto, TX 78634
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519FS "Arrived on site for microwave not powering on. Performed diagnostics and gained access to fuse, tested fuse and found closed. Tested incoming voltage to control and found 120 volts. Removed control and installed new. Tested unit and found several keys on UI operating. Removed UI and installed new. Spoke with customer on and he stated that sometime inside light would flicker and panel would read to close door when door was closed. Removed switches and both interlock and installed new. Tested operation, all tested good."

Near Kirkhill St, Hutto, TX 78634
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for “no heat” complaint. Inspected unit and found tod blown. Removed and replaced tod. Tested unit. Unit is performing as designed. Only part was charged, since previous tech did not complete job."

Near Damita Jo Dr, Manor, TX 78653
Robert J.

Robert J.

MICROWAVE MAYTAG MMV4205DS2 Arrived on job for complaints of turntable not working. Found nd 120v to motor with no operation.

Near Turnersville Rd, Buda, TX 78610
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for “not heating” complaint. Per my previous diagnosis, removed and replaced pump/motor and installed new friction pads. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Murchison Dr, Cedar Creek, TX 78612
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator not working/cooling. Upon further inspection, I found the unit not operating except for the fc lights. The unit was already pulled from the wall so I removed the back cover to expose the compressor and components. I removed the main control cover to expose the control and found a burn spot on the main control. I unplugged the unit and removed and replaced the control and plugged it back in and the unit came on. The compressor came on and the unit began to cool. All lights were on, as well. I advised the customer of my findings. I put the back cover on and the control cover on as well. I put the unit back in its place and leveled/squared it. Checked the unit to make sure it was cooling and found that the fc and rc both were beginning to cool. Using an empty cup, I verified the water dispenser was working. No water leaks observed during, job completed."

Near Southcreek Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for the dishwasher giving an F2E2 error message. I found proper voltage out of the control to the UI. The buttons on the UI will beep but will do nothing else. I replaced the control panel and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Office to charge the CC on file.

Near Water Race Ct, Austin, TX 78729
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven not holding temp. Test unit and found oven not heating to temp off by 40 degrees. Replaced sensor test unit and unit test good job complete

Near Shirley Dr, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR GE PFE28RSHESS "Arrived on site for customer customer of fresh food section not cooling. Found ice build up on fresh food evaporator, door may not have been sealing properly, instructed customer to defrost unit and call us back if there is an issue."

Near Spillman Ranch Loop, Austin, TX 78738
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer having long dry times and taking multiple cycles to dry clothes. I found the dryer cycling all over the place. The high was at 170 degrees and the low was at 80 degrees. The operating thermostat is sticking in the open position. Mr stated he had the vent cleaned. I explained to mr that the vent was no longer completely stopped up but it still had some restriction because the temp takes longer than normal to drop. I advised mr to call vent wizard. Need to replace the thermostat to complete service. Ordering WP8318268 THRMST-FIX. RS for Wed 1/2.; ordrng 1 WP8318268 (THRMST-FIX)

Near Clearwater Trail, Round Rock, TX 78664
Al R.

Al R.

DISHWASHER WHIRLPOOL DU840SWPT0 Arrived to inspect dishwasher not working. I removed and replaced the timer. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Colorado Dr, Killeen, TX 76542
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE ED5FHEXTQ00 Arrived to install previously ordered part. I removed and replaced the thermostat. I reassembled the unit and unit began cooling.JOB COMPLETE

Near Mockingbird Ln, Killeen, TX 76541
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to test unit for damaged panel and damaged door. Replaced panel no damaged found on new panel will order new door W11247223. Office to reschedule. ; ordrng 1 W11247223 (DOOR BLACK )

Near Firethorn Dr, Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for washer not filling with water. Per diagnostics mode and checked fault code history. Found error F8-E2 dispenser error, F9-E1 long drain, F5-E2 door lock and F6-E1 communication error between ACU and MCU. Ran test cycle and did not advance past C03. Gained access to ACU and dispenser motor. Tested resistance on dispenser motor at connection D16 and found 1.5 K ohms, within range. Performed test cycle again and monitor dispenser motor operation. Found dispenser motor not finding correct position, due to normal wear and tear. Removed failed dispenser motor and installed new. Tested in automatic test mode. Inspected drain line and found tied in. All tested good, no water leaks present."

Near FM1660, Hutto, TX 78634
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 Arrived on site. Check for no draining issues. Found drain pump locked up. Part. 145.27 tl130 mt300 169.99. Didn’t have correct drain pump. Cust declined est at this time. Collected service fee of 108.24. No leaks present. Job complete

Near Rosewood St, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 Arrived on site. Check for no draining issues. Found drain pump locked up. Part. 145.27 tl130 mt300 169.99. Didn’t have correct drain pump. Cust declined est at this time. Collected service fee of 108.24. No leaks present. Job complete

Near Rosewood St, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 Arrived on site. Check for no draining issues. Found drain pump locked up. Part. 145.27 tl130 mt300 169.99. Didn’t have correct drain pump. Cust declined est at this time. Collected service fee of 108.24. No leaks present. Job complete

Near Rosewood St, Seguin, TX 78155
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE40FXSS5 "arrived on site to diagnose a dishwasher that is not cycling properly. When attempting to put dishwasher diagnostics I noted circulation pump would not run and unit almost immediately switches to two minute cancel cycle. Also noted drain pump extremely loud due to failing bearings in drain pump. Homeowner also stated unit would sometimes come on by itself and go into cancel/drain cycle. Unit would need control panel (due to failed cancel button), circulation pump, and drain pump to make unit operational again. Also noted diverter error code and possible failed OWI sensor. Due to amount of repairs needed and possible other issues homeowner does not wish to proceed with repairs and is going to replace the unit. Advised homeowner quote for repairs good for 90 days.Wash pump (262.10+tax)drain pump (81.02+tax)Control panel (182.10+tax)Svc/Lbr (199.99+tax)"

Near SANTALUZ Path, Austin, TX 78732
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control panel and ran the diagnostics cycle. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Hidden Estates Dr, Austin, TX 78727
Brandon C.

Brandon C.

OVEN KITCHENAID KEBC107KSS04 "Arrived on site for customer complaint of oven not working and no display. I found faulty control board, board has been discontinued. ; ordrng 1 8302311"

Near Tiburon Dr, The Hills, TX 78738
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 WDT970SAHZ0 Arrived to inspect no power. I found no voltage present in the junction box and advised the customer their outlet for the unit has no power at its location. The customer will have an electrician address the issue. I tested the unit to a different outlet and it operated. No leaks observed during service.

Near Oak Meadow Dr, Georgetown, TX 78628
Al R.

Al R.

COOKTOP KITCHENAID KECC664BSS00 "Arrived to inspect cooktop burners not working. I checked the cooktop and all burners were operational. The front left burner was a KEEP WARM burner that doesn’t glow red by design, it simply keeps food warm.This is a NEW unit Just installed.JOB COMPLETE"

Near Canyon Cliff Dr, Temple, TX 76502
Scott  M.

Scott M.

COOKTOP MAYTAG JED8430ADB All burners and fan are functioning properly . Job complete."

Near Simmons Rd, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and tested operation. Found ui has no display and water and ice dispenser not working. Installed new ui and found no function. Inspected main control and found loose connection in molex. Seated the harness into the connector and reconnected to board. Tested operation and unit tests good. Job complete

Near Skyview Terrace, Leander, TX 78641
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW "Arrived onsite for builder complaint of front load washer leaking when not in use. Upon inspection, found cold water supply leaking at hose connection. Advised customer of finding. Builder will contact installer to have corrected. Water turned off at house to prevent other damages. All water connections were dry at time of service."

Near High Tech Dr, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 "Arrived onsite to install new inner basket,agitator and tub ring to top load washer from prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled and tested unit. Found now inner basket spins evenly with no wobble. No other issues found. All water connections were dry at time of service."

Near Lignite Dr, Jarrell, TX 76537
Clif L.

Clif L.

OVEN JENN-AIR JJW2830DS02 gate code #4377. Arrived on site to diagnose an oven with a console that is not operating properly. Tested unit and found software revision not correct. Replaced user interface panel and found software issue corrected. Upon inspection of new panel found defect in stainless steel on left side. Re-ordering panel and office to set return appointment.; ordrng 1 W11236888 (CONSOLE)

Near Angel Song Cove, Spicewood, TX 78669
Steve C.

Steve C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive error code 7-1 heater disabled. The heater is working properly. Reset the control and advise customer to turn the hot water first on the sink then turn the unit on. Unit works properly and all water connections were dry at the time of service.

Near Kristi St, Robinson, TX 76706
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8500DC4 Arrived on site and found unit still having failure symptoms after replacing control. Ordering the correct panel to complete repair as part on order is just the frame with no electronics. ; ordrng 1 W11158455 (UI PANEL)

Near Camp Fire Trail, Pflugerville, TX 78660
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and corrected installation to fix burner ignition problem. No parts needed. All checks good. Unit operating as designed

Near Anaheim Avenue, Pflugerville, TX 78660
James C.

James C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site and tested operation. Ran diagnostics and found fault for open float switch and failed owi calibration. I found the water to unit shut off and I turned it on customer stated that it had over filled so he turned it off. I inspected for leaks and found all water connections dry. did find that the insulation had been wet around the float switch housing. I inspected the housing and I found the lever had come loose and was causing the open float switch error and I corrected issue. Allowed unit to run diagnostics and found that when draining the water backed up into the sink. After diagnostics completed I found no faults and unit working properly. Job complete

Near Lavon Bend, Austin, TX 78717
Al R.

Al R.

DISHWASHER MAYTAG MDB7601AWS Arrived to inspect dishwasher control panel buttons not working. I confirmed the complaint and ordered 99003385 Control Panel.The control showed it was no longer available in Marcone.ALSO ORDERED CNOT FOR AUTHORIZATION.NEEDS MORE WORK.; ordrng 1 99003385 (CONTROL PANEL BLACK) and 1 CNOTE (AUTHORIZATION NEEDED )

Near Red Valley Dr, Belton, TX 76513
Clif L.

Clif L.

DRYER GE DCSR473ET6WW Arrived on site to diagnose the dryer that is making unusual noise. Found build up on dryer slides causing unit to not operate properly. Cleaned and adjusted slides on unit. Found all is functioning properly at this time. No parts are needed and job is complete.

Near Crescent Ct, Spicewood, TX 78669
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site and found thermal fuse had blown, after replacing fuse all functions have returned. job complete."

Near Crestone Stream Dr, Lakeway, TX 78738
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job for complaints of warm temperature in refrigerator. Customer to defrost ; ordrng 1 CNOTE (AM APPOINTMENT )

Near Summit Loop, Wimberley, TX 78676
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU1055XTVQ1 Arrived on sote for unit blinking lights. Found UI to be failing/shorting buttons. Advised customer of findings and gave discounted quote

Near Angelina Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit drain pump failure. Customer discovered BB warranty while onsite. Charged minimum service fee.

Near Estes Park, Taylor, TX 76574
Wesley P.

Wesley P.

MICROWAVE AMANA WMH32519HZ1 Arrived on site and found lighting circuit closed. Unit needs correct control. Ordering controls and CS review office to reschedule. ; ordrng 1 CSREVIEW and 1 W11184554 (CONTROL)

Near Soft Shore Lane, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSP48QKS00 "Arrived on site for customer complaint of unit not producing ice and unit not dispensing ice, found frozen water line going to ice maker and failed ice door. Ordering ice door kit, and unit needs the ice tube defrosted. ; ordrng 1 W10823377 (mechanism delay)"

Near Quinn Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB300WQ0 Arrived on site and repaired washer bearing with new bearing kit.

Near Ganton Ct, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and installed both racks. All checks good. Unit is now operating as designed.

Near Pauma Valley Way, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SW01 Customer will need to contact remodeled to disassemble custom cabinets to access washer . Customer will contact office to set return visit .; saved tckt

Near Verde Vista, Austin, TX 78703
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC36FTS00 Unable to make appointment due to being very late. Will need to reschedule; saved tckt

Near Congress Ave, Austin, TX 78701
Al R.

Al R.

DISHWASHER GE GDT695SFL4DS Arrived to inspect dishwasher with NO power. I confirmed the complaint and tested the outlet and discovered the outlet was not working. I checked several more outlets and ran my extension cord to the dishwasher and unit tested as designed.OUTLET ISSUEUNIT WORKS AS DESIGNED JOB COMPLETE.

Near County Rd 4330, Lampasas, TX 76550
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and quoted 139.99 labor and 122.45 for part. Found dislodged agitator. Replaced agitator due to broken dog lock assembly, acquired autho from owner. All checks good. To be charged in office with card on file."

Near Reedsport Trail, Manor, TX 78653
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC36FTS00 "Arrived on site for no cooling on both sides . Turned power off , when power is back on compressor and evap fan turn on for a second then cut off and don’t come back on . Board is making a shrill beep then dies . Will control . But also ordering inverter and evap fan if only needed ( no quote on those parts . Return 12/28 Ike’s with service manager ; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap)"

Near Congress Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE745H0FH0 Arrived on site to test unit for cracked cooktop. Test cooktop and could not find a point of impact. Cracked cause by thermal heat. Ordering new cooktop W10884392 white. Office to reschedule ; ordrng 1 W10884392 (COOKTOP WHITE )

Near Aldford Dr, Austin, TX 78745
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAT04 "Arrived on site and found both the interior lights are failing, after replacing both they are working properly. No water leaks from connections at time of service, job please"

Near Cross Bow Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and found customer has washed eight loads since purchasing the washing machine two weeks ago. She has noted that loads three and eight did not spin out properly. Customer got them to spin out correctly by running a drain and spin. Found one saved error code for motor fault. Ran washer in diagnostic cycle recommended by tech sheet and it completed test properly. Spoke with Techline Steve 7723786225 he recommended checking all connections and resistance a control board and if they read good replacing control board. Replaced control board and it passed calibration cycle properly. If customer continues to have the same experience a second call to tech line will be needed. No water leaks from connections at time of service.

Near McDade Dr, Austin, TX 78735
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for the unit is smoking and has a bad odor when the oven is in use. Tested the unit and found the bottom is warped and causing the increase or spillovers to go and run down the bottom. Replace the bottom and tested the unit. Unit works properly and no gas leaks present.

Near Hard Rock Rd, Austin, TX 78750
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site and tested operation. Customer complaint of temperature fluctuations and unit not leveled. Customer thermometer reading 43 degrees in fresh food when set to 37. I check the freezer temp and found it to be at 3 degrees and dropping. Instructed customer that with a little bit of food in the unit the temperatures will fluctuate more drastically due to nothing holding on the the cold temps when doors opened and closed. I leveled the doors as well. Unit working as designed. Job complete

Near Marcheeta Way, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for customer complaint of lights not working in freezer section and one not working in fresh food section, found top right light module in freezer had failed, I replaced module unit tested good."

Near Bellancia Dr, Austin, TX 78738
Clif L.

Clif L.

OVEN KITCHENAID KEBS109BSS00 Arrived on site to diagnose an oven that is not turning on. Found control panel thermal fuse open and sort it out along with the rear thermal fuse shorted out as well. Replaced both parts. Tested unit and found all is functioning properly at this time.

Near Schleicher Trail, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install electronic components to 5 Door french door refrigerator from prior tech’s diagnosis. Removed and replaced UI.power supply,pantry control. Reassembled. Tested dispenser. Dispenser now works without shutting off. No other issues found. All water connections were dry at time of service."

Near Woodway, TX 76712
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF760SADM1 Arrived to inspect soap not dissolving. I confirmed the complaint. I removed and replaced the pump and motor. I reassembled the unit and unit tested as designed. All water lines were dry at the time of service JOB COMPLETE

Near Dancing Oaks Ct, Belton, TX 76513
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of error codes during use, found, F3e1, f8e1, found cold water valve was shut off. I turned on water supply valve, unit tested good. This is a dog day care, lots of pet hair in unit. Instructed customer to clean regularly."

Near E Hwy 290, Dripping Springs, TX 78620
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site for controls dead . Found thermal fuse had blown . Ordering thermal fuse , also ordering tod in case needed. Return 1/2 . ; ordrng 1 W11025102 (FUSE THERMAL) and 1 W11034459 (THERMOSTAT )"

Near Texas Plume Rd, Austin, TX 78759
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of uneven flames on cooktop, found middle burner head not sitting correctly and orifice clogged with oil and gunk. I cleaned orifice and adjusted burner head, unit tested good."

Near Clintons Cloud Ct, , TX 78733
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GD5SHAXNQ01 Arrived on job for complaints of warm temperature. Found evap iced test heater to be good. Control not entering defrost cycle. Office to schedule if part can be found. ; ordrng 1 WPW10135090 (cntrl-elec)

Near Canyon Gap Rd, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

DRYER MAYTAG MDE28PRCYW1 "Arrived on site for dryer not power on. At time of service unit was working and being used. Gained access to terminal block and inspected connection. Performed diagnostics mode, no error codes. Disassembled and inspected. No failures found. Spoke with customer on voltage and recommended if failure reoccurs to swap cords and try different outlet. All tested good.

Near Estrella Crossing, Georgetown, TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived onsite for the washer not spinning the clothes out. The washer the customer had was totally different than the one dispatched. I checked stored error codes and had an F3E1 and F7E6. I tested the unit in a spin and nothing happened. I checked both motor windings at the control and the CW winding showed open. I checked the windings at the motor and both read 4.1 ohms. Need to replace the lower wire harness. Also getting the control just in case due to the F3E1 error. Ordering C-NOTES, W10843660 HARNS-WIRE and W11188527 CNTRL-ELEC.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO CONTACT STACY HAM TOMORROW TO GET POP. SHE IS THE DIRECTOR AND WAS OFF TODAY. THE LADY’S WORKING TODAY SAID THE UNIT ARRIVED IN OCTOBER. UNIT HAS 3 MONTH LABOR AND 2 YEAR PART WARRANTY. THE OFFICE WILL NED TO SCHEDULE THE RETURN VISIT.) and 1 W10843660 (HARNS-WIRE) and 1 W11188527 (CNTRL-ELEC)"

Near Hatch Rd, Cedar Park, TX 78613
Al R.

Al R.

MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived to instruct customer how to use the new oven/ microwave combination. JOB COMPLETE

Near Cypress Springs Way, , TX 78633
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "File 7723750097 Dustin . Spoke with tech line for 7th visit for frost build up. Stated check thermester and if EVAP is missing top screws to replace EVAP and harness . And add sealing tape to edges. As I inspected, found EVAP cover with no upper screws. Unit will need new EVAP cover with added foam tape. Also recommend replacing harness/bimetallic fan again and insure it is in proper location as per service bulliten.advised customer on tech line request, advised unit will need defrosted 24hrs prior to return. Customer requests Tyler for return. ; ordrng 1 WPW10501260 (cover-evap)"

Near Mustang Chase, Austin, TX 78727
Clif L.

Clif L.

WASHER KENMORE 110.2800201 "Arrived on site to diagnose a washing machine that is not completing spin cycles properly. Tested unit and found heavy presence of rust and unit causing damage to gear case bearing and suspension rods. Both parts would need to be replaced to complete repairs, but homeowner does not wish to proceed with repairs due to amount of damage in unit. No further repairs to be completed at this time and no leaks were found at time of service.suspension

Near Logan Ranch Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

WASHER SAMSUNG WA422PRHDWR/AA02 Arrived onsite. Customer advised unit is working properly at this time and no other repairs needed.

Near Quail Valley Dr, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived onsite for customer complaint of icemaker not making ice on french door refrigerator. Found, replacement icemaker just rotates and does not call for water. Also found housing divider broken not allowing icemaker to sit flush to housing. Ordering divider to complete repair. Ordering additionally dispenser motor and yoke just in case threads are stripped. R/S for Monday 12/31. All water connections were dry at time of service.; ordrng 1 WP63052-2 (impeller yoke) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)"

Near Tallwood Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR GE PZS23KGEBFWW Arrived on job for complaints of ice maker not working. Found the thermostat on icemaker not working will not harvest. Replaced icemaker. No leaks detected at time of service.

Near Ash Juniper Dr, New Braunfels, TX 78132
Steve C.

Steve C.

DISHWASHER KITCHENAID KDFE104HWH0 Arrived on site for the unit is not washing the dishes. Tested unit and found no water will go into the unit. Remove the supply line from the valve on the unit. Found there is no water pressure from the supply line. Manually added water to the unit and the spray arms are turning and the sump and motor is working properly. Customer advised the installers install a new valve. Advise the customer to contact Home Depot and have the installers install a new water valve under the sink. Unit works properly and all water connections were dry at the time of service.

Near Crystal Ct, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of drawer not staying closed. Found the rail and shelf damaged.; ordrng 1 W11226546 (RAIL ) and 1 W11243759 (SHELF) and 1 WPW10346891 (slide)

Near Roseberry St, Buda, TX 78610
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 WRS571CIHZ00 Arrived to instal part. I removed the existing door and transferred parts to the new one. I installed the replacement door and tested. All functions were present and the unit worked as designed. No leaks observed during service.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on job for complaints of not making ice. Ran diagnostics and pump running but loudly and no water moving ; ordrng 1 2313702 (water pump)

Near Village Top, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 7723771451 file number. Found unit drawer module harness to light assembly broken. Prior to discovery repaired freezer lighting circuit with replacement of module and lighting board. Charged service fee of 119.99. Did not charge for parts. Spoke Scott at techline and documented unit as non repairable.

Near Kearney Hill Rd, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER ROPER RTW4516FW0 Arrived on job for complaints of not stopping. Cancel the drain and ran diagnostics no codes. Calibration test run and inspected inlet valve. No leaks detected at time of service

Near Regal Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on job to replace panel. Dishwasher not installed so no test done customer will install.

Near Water Tower Rd, San Marcos, TX 78666
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7040DW0 Arrived on site to replace the gear case on the unit due to not spinning properly. Replaced the gear case and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Harvey Penick Dr, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on job for complaints of tripping breaker. Ran diagnostics and got amps of evap fan .03, compressor 11.84, heater 4.15, mullion heater .03. Called TEC line and spoke to Butch gave all amp reading to him bad connection lost call before getting SR#. Customer has moved power supply to different outlet on different breaker. New supply has not tripped breaker yet."

Near Mustang Valley Trail, Wimberley, TX 78676
James C.

James C.

DRYER SAMSUNG dv42h5000gw/a3 Arrived on site and tested operation. Found really loud screeching noise when unit is running. I found the cause to be the tensioner pulley. Installed new tensioner and tested operation. Unit working properly. Job complete

Near Longhorn Cavern Rd, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 WRS571CIHZ01 Arrived to inspect ice bin issue. I found the ice bin would not fully seat. Ice had congealed in the driver and seating areas and I removed it. Operation resumed normally. I leveled and squared the chassis. No leaks observed during service.

Near La Mirada Street, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFCS22EVBL5 "arrived on site to inspect refrigerator door gasket. Upon further inspection, I found the rc door gasket torn and needing to be replaced. Using a hair dryer, I shaped the new gasket then removed and replaced the rc door gasket and tested the door. The unit operated as designed. I inspected the gasket to make sure it was sealing correctly and it was. No water leaks observed during service, job completed."

Near Nathan Dr, Austin, TX 78728
Paul R.

Paul R.

OVEN KITCHENAID KEBS207BSS01 Arrived onsite for the oven that will not turn on. Ms stated it happened at the end of a self clean cycle. Ms also stated the oven temps fall very low on both ovens in a bake cycle and wants the temps checked on both ovens. I found the thermal fuse open

Near Bell Mountain Dr, Austin, TX 78730
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and found several error codes for Overflow condition inspected air trap and found extra flashing mentioned in service pointer. Removed flashing and ran a diagnostic cycle and it completed properly. Started a normal cycle and it progressed until 39 minutes and stopped, after five minutes has passed washer has begun cycle again. Spoke with tech line and they said on normal cycle washer will do this when it is a small load and cannot detect the resistance from the weight of the load. Washing machine is now operating normally, no water leaks from connections at time of service.

Near Crowheart Cove, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GD5DHAXVY04 "arrived on site to inspect refrigerator with water frozen on bottom of fc section. Upon further inspection, I found a large amount of ice at the bottom of the fc section. Also found that the drain hole is blocked with ice buildup on the Evap pan. I removed the Evap cover and found the evaporator with a good frost pattern. Using my steamer, I removed the ice from the Evap pan and blew hot water down the drain tube. I pulled the unit from its place and removed the back cover and found that the drain tube extension was clogged with debris. Using my steamer, I blew hot water in the tube to release the debris from the extension walls and used steam to blow it out of the tube. While at the back of the unit, I had the customer pour hot water down the drain to make sure it was clear and it was. I put the Evap cover back in the unit and the customer advised they would put the shelving/food back in the fc section. The customer paid in full. No water leaks ob

Near Lakeline Oaks Dr, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB755DW0 "arrived on site to inspect washer making loud noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed; however, during agitation, the unit was louder then normal. I placed the unit in manual test mode and tested high agitation and the unit made a loud grinding noise. I tilted the unit back and found a small amount of gearcase oil on the insulation and drain pump. I contacted the office and spoke to MS who advised that the gearcase could be an S-CODE I removed and replaced the gearcase and clutch and calibrated the unit. I then tested the unit in diagnostics and it operated as designed. I advised the customer of the completed repair and tested the unit in manual test mode and the unit operated as designed. No water leaks observed during service, job completed."

Near White Creek Cove, Austin, TX 78717
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 I’ve been on site for the finance is not washing properly. Customer advised the unit will not advance through cycles. Test the unit in diagnostic and received error code f8e1 long fill. Found the hot water is taking a long time to fill up. Found the unit will need a new valve housing. Customer advised they have a spare washer. The washer will be outside for us to work on.; ordrng 1 W11127357 (housing)

Near Cr 3420, Lampasas, TX 76550
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site and set dishwasher into diagnostic cycle and found motor is not running, replaced sump and motor and ran a Nother diagnostic cycle and it is working properly. No water leaks from connections at time of service, job complete"

Near Majestic Arroyo Way, Austin, TX 78738
Al R.

Al R.

DISHWASHER WHIRLPOOL DU1100XTPS6 "This call is not related to the previous visit, THIS IS A NEW COMPLAINT.Arrived to inspect unit not draining. I ran the unit through diagnostic test mode and got no errors. I advanced the unit manually and unit tested as designed. I did notice the drain hose at the sink was causing the unit to syphon water back into the unit. I checked the door latch assembly and discovered it was not making contact, so I removed, adjusted and reassembled the unit and unit is now working and closing as designed.CUSTOMER WAS NOT CLOSING THE DOOR ALL THE WAYDUE TO THE LATCH ISSUE, SO THE START LIGHT WAS BLINKING ADVISING CUSTOMER TO CLOSE DOOR, SO IT COULD COMPLETE THE WASH CYCLE.JOB COMPLETE"

Near Sam-Neil Ln, Salado, TX 76571
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and found compressor running non stop. Found unit frost pattern no existent found huge mass of smooth ice on incoming port of Evap. No cool. Inefficient compressor with possible leak. Ordering sealed system and Evap replaced. Unplugged unit. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR) and 1 WPW10143759 (UV DRIER)

Near Dessau Rd, Austin, TX 78754
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Check for dispenser issues. Found ice bin cracked not allowing to dispense ice. Replaced ice bin and cycled, all functions tested OK. No leaks present. Job complete"

Near Trail Ridge Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Check for dispenser issues. Found ice bin cracked not allowing to dispense ice. Replaced ice bin and cycled, all functions tested OK. No leaks present. Job complete"

Near Trail Ridge Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Check for dispenser issues. Found ice bin cracked not allowing to dispense ice. Replaced ice bin and cycled, all functions tested OK. No leaks present. Job complete"

Near Trail Ridge Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and found compressor running non stop. Found unit frost pattern no existent found huge mass of smooth ice on incoming port of Evap. No cool. Inefficient compressor with possible leak. Ordering sealed system and Evap replaced. Unplugged unit. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR) and 1 WPW10143759 (UV DRIER)

Near Dessau Rd, Austin, TX 78754
Joseph C.

Joseph C.

OVEN AMANA AGR5330BAS3 "Arrived on site for “temperatures off” complaint. Inspected unit and found control and sensor to be faulty. Removed and replaced control and sensor. Tested temps, using approved Whirlpool method. Unit is performing well within tolerances. No leaks detected, at time of service."

Near Golden Canary Ln, Austin, TX 78723
Lou S.

Lou S.

OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect oven showing error code F8E1. Upon further inspection, I cleared the codes and turned the power off st the breaker. I turned the power back on ad pulled the unit from the wall. I found that the installation was not correct as the bottom shelf was not installed correctly causing the unit to sit at an angle and the vent was rubbing on the bottom door. I advised the customer of my findings and they said they would contact the builder to fix the issue. I took photos of some damage to the trim around the unit that I found. Once I had the nit pulled out, I removed the top panel and the back panel. I placed the unit in diagnostics to test and I tested the cooling fan on low and high. When I placed it in high mode, the unit shut down and gave error code F8E2. I tested the lower oven as well and it showed F8E1. I replaced the upper fan assembly ad tested again in diagnostics. The fan operated as designed. I turned the unit on and tested in

Near Alton Pl, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section. Removed evaporator cover and found evaporator all frosted up. Tested heater in diagnostics and found heater works. Did find thermistor did not pass. Defrosted evaporator and removed and replaced thermistor. Reassembled. Good air flow coming from evaporator and to RC section. No other issues found. No water source connected to unit.

Near S 2nd St, Temple, TX 76504
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS0 Arrived on site to test unit for electrical smell. Test unit and found burned black wire at junction from power cord. Customer will need to buy new power cord.

Near Castledale Dr, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Arrived to inspect frost buildup in freezer section. I confirmed the complaint, broke and discarded the ice. I sealed the freezer cabinet with silicone. I removed and replaced the drain tube. Reassembled the unit and unit was free from any water leaks. JOB COMPLETE"

Near Miller St, Belton, TX 76513
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install previous diagnosed part. Gained access to spark harness, removed failed harness and installed new. Assembled unit and tested operation. All tested good."

Near Catania Loop, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF780SLYM Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor test unit for leaks no leaks present at this time. Left defective part with customer. Job complete

Near Chippeway Ln, Austin, TX 78745
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found outside air venting clogged. Was able to remove lint and tested unit. Good air flow coming from unit. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Illinois Ave, Killeen, TX 76541
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for the unit has a strong gas odor smell only when using the unit. Tested the unit and there is no gas leak present. Found the unit does have a order when burning gas. Advise the customer of the unit is working properly. Advise if the smell does not go away to contact the gas company due to Impurities or moisture inside the gas line. Also remove the control panel due to burners not igniting properly. Assembled the unit And unit is working properly and no gas leak present.

Near E 52nd St, Austin, TX 78723
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Check for defrost issues. Found evaporator and freezer are frosted over completely not allowing air to reach refrigerator compartment. Ran diagnostic tests and found bad bimetal. Will need harness and control to repair unit. Rescheduled for 11/28/18; ordrng 1 W10290745 (harns-wire) and 1 W10503278 (cntrl-elec)

Near Mary Preiss Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Check for defrost issues. Found evaporator and freezer are frosted over completely not allowing air to reach refrigerator compartment. Ran diagnostic tests and found bad bimetal. Will need harness and control to repair unit. Rescheduled for 11/28/18; ordrng 1 W10290745 (harns-wire) and 1 W10503278 (cntrl-elec)

Near Mary Preiss Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site. Check for defrost issues. Found evaporator and freezer are frosted over completely not allowing air to reach refrigerator compartment. Ran diagnostic tests and found bad bimetal. Will need harness and control to repair unit. Rescheduled for 11/28/18; ordrng 1 W10290745 (harns-wire) and 1 W10503278 (cntrl-elec)

Near Mary Preiss Dr, New Braunfels, TX 78132
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017AS2 "Arrived on site and inspected microwave and found it is not heating again, magnetron has failed again. Spoke with tech line found incoming amps are nine, Due to multiple failures of magnetron tech line believes there is something wrong with the waveguide and therefore microwave is unrepairable. Job complete."

Near Treeta Trail, Kyle, TX 78640
Lou S.

Lou S.

COOKTOP KITCHENAID KCGS556ESS02 "arrived on site to install previously diagnosed and ordered parts. I removed the unit from the countertop and removed the cooktop to expose the interior components. I removed and replaced the back left orifice holder due to a screw being sheared off in the holder and using my liquid gas detector I checked all gas connections inside the box. I put the cooktop back on and replaced all of the burner head screws due to most of them being stripped. I tested the unit and all burners operated as designed. No gas leaks detected during service, job completed."

Near Ida Grove Lane, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for refrigerator door not aligning up. Found leveling feet down. Lowered feet and found right back corner not uneven, door to floor unleveled in back. Added plastic shim to correct. Was able to get doors close, still a 16th on an inch off. Did not have small enough shim to correct. Spoke with customer on issue. All else checks good, no water leaks present."

Near Van Ness Ave, Georgetown, TX 78628
Al R.

Al R.

WASHER AMANA NTW4516FW2 "Arrived to inspect washer with knob missing.Parts have been ordered but did not arrive in time for service. Marked failed to bring, but parts weren’t at shop in time.Will return with ALL previously ordered parts.; O-emld tckt"

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for customer complaint of front load washer leaks when in use. Removed top and tested unit. Found water leaking from dispenser hose to tub. Secured hose with clamp and retested. Water no longer leaks. No other issues found. All water connections were dry at time of service.

Near W Gemini Ln, Killeen, TX 76542
Thomas L.

Thomas L.

REFRIGERATOR GE GTH18GCDWW Arrived on site for Noisy operation. Found that the evaporator fan motor was the cause of the noise. Replaced the fan motor. All sound levels and operations are now normal. All water connections are dry.

Near N Main St, Burnet, TX 78611
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 Arrived onsite to remove and replace control and knob on top load washer. Receiving had advised that unit is not accessible at this time. R/S for next Thursday 1/3/19.; schdld next appmnt for 1/3 THU !

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Arrived on site for the unit is not working properly. Customer advised the unit will fill up with water then automatically drain. Tested the unit and found the unit will fill with water and automatically drain. Tested the unit and found the control board is defective. Replace the control board and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Gorman Ave, Waco, TX 76707
Thomas L.

Thomas L.

DRYER MAYTAG MEDB765FW0 Arrived on site for unit that will not start. Tested unit. Control powers up but will not allow the unit to start. Replaced control overlay. Unit now operating properly. Houses and dryer are brand new and clean.

Near Emeralds Dr, Burnet, TX 78611
Paul R.

Paul R.

FREEZER KITCHENAID KBFC42FSS00 Arrived onsite for the refrigerator with the FC frosting and condensation. I found the drain plugged and frozen over causing ice to build up in the bottom of the FC not allowing the door to close properly. I removed all of the ice and cleared card board from the drain line. Call complete.

Near Vista Ln, Austin, TX 78703
Joseph C.

Joseph C.

COOKTOP JENN-AIR JGS9900CDS02 "Arrived on site for “ignitors sparking while other burners are on” complaint. Inspected unit and found burner head with corrosion. Cleaned burner heads. Checked levelness and found to be level. Unit is performing as designed. No leaks detected, at time of service."

Near FM973, Austin, TX 78724
Al R.

Al R.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to inspect damage to the cooktop. I confirmed the complaint. I removed and replaced the cooktop. JOB COMPLETE

Near Alabaster Dr, Killeen, TX 76542
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not cleaning dishes properly. Tested unit and found no error codes. Found customer not using rinse agent. Advised customer on how to use rinse aid and run hot water to sink before running dishwasher. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Coffee St, Georgetown, TX 78626
Joseph C.

Joseph C.

DRYER MAYTAG AGD4675YQ2 "Arrived on site for “not drying/no heat” complaint. Inspected unit and found solenoids and thermal fuse defective. Removed and replaced solenoids and thermal fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Red Tails Dr, Austin, TX 78725
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS27CXMS0 Arrived to inspect refrigerator not dispensing ice. I confirmed the complaint. I removed and replaced the dispenser motor. Reassembled the unit and unit tested as designed.JOB COMPLETE

Near San Pedro Rd, Salado, TX 76571
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for customer complaint of top load washer start button hard to press and loud noises when spinning. Found gearcase grinding. Ran diagnostics and found error code F2E1 (UI Stuck Button). Removed gearcase and installed new replacement. Reassembled,cleared error code and ran test 052. Unit calibrated successfully. No other issues found. All water connections were dry at time of service."

Near Camp Dr, Waco, TX 76710
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for the unit will randomly work and not work. Tested the unit and found the unit will wash and the heater will heat during diagnostic. Found the unit control board is shorted. Replaced the control board and tested the unit. Found the unit now is not washing and Found the diverter on the sump and motor is turning on and off. Found the unit will also need a sump and motor. Office will need to contact the extended warranty and get authorization.; ordrng 1 CNOTE (AUTHO)

Near Clara Dr, Copperas Cove, TX 76522
Robert J.

Robert J.

MICROWAVE MAYTAG MMV4205DS1 Arrived on job for complaints of not starting. Customer has to open and close door over again to start cooking displays close door. Replaced all three switches and interlocks. Test operation after repair.

Near Dulcet Dr, Austin, TX 78745
Lou S.

Lou S.

VENTHOOD JENN-AIR JXT9048CDP "arrived on site to inspect venthood lights not working. Upon further inspection, I found that the lights only work on high beam. The middle light was burnt out. When I tested voltage at the control and then reconnected the light connector, none of the lights worked. I looked up the control to order and found that none of the controls to this unit are available (discontinued). I contacted the office and spoke to CS and he advised that the control is not on the list to be rebuilt. I advised the customer of my findings. The customer paid in full. Job completed."

Near Remington Rd, Cedar Park, TX 78613
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer that the timer knob gets stuck on energy preferred. After speaking with ms I found out that the dryer just barely gets warm and takes multiple cycles to dry clothes. I found the cord connected wrong at the terminal block and the heater only getting 120 volts. I corrected the cord connection and tested the dryer. The unit is working as designed. Call complete.

Near Deer Shadow Pass, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KBFN402ESS02 "arrived on site to inspect temps on refrigerator. Upon further inspection, the customer advised that food was freezing in the rc section of the unit but sometimes it would be too warm in the rc section. They turned the thermostat down to 3degrees and their thermometer would read 40 degrees. Using my multimeter, I placed my thermal lead at the bottom of the rc section under the crisper drawers and tested the temperature. My reading was 42 degrees. I tested the fc section and the temp reading was 5 degrees. I checked the temp settings and they were at factory settings of rc=37 and fc=0. I placed the unit in diagnostics ad tested all modes and the unit checked out good. Ice maker is making good ice. I checked the compressor and it was running at s low speed and the condenser line was warm as was the compressor. I am ordering the main control and UI control and both thermistors and a CNOTE- SCHEDULE DURING WEEK DAY. Office to schedule return service. ;

Near Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFX2876DRM00 Arrived onsite for customer complaint of french door dual evaporator refrigerator shuts off intermittently. Removed back panel and found capacitor on power supply board swollen. Removed and replaced board. Powered unit. Unit now works as intended. No other issues found. All water connections were dry at time of service.

Near Dawson Trail, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL MHW8200FC0 Arrived on job for complaints of error code and door locked. Manual unlock door and ran diagnostics. Getting lots of bubbles in test cycle at end door not unlock. Replaced sensor and test. If conditions continue order dispenser.

Near Woodacre Dr, Wimberley, TX 78676
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite for the dishwasher that needs a control board. Mr stated the unit will not heat and the element tested at 11 ohms. I checked stored error codes and found F9E1, F6E2, F7E1, F8E2. I ran diagnostics and found the unit working as designed except for no heat. I found no voltage from the control to the heating element. Will need to replace the control to complete service. Ordering W10854216 CNTRL-ELEC. RS for Fri 12/28.; ordrng 1 W10854216 (CNTRL-ELEC)"

Near Ember Glen Dr, Austin, TX 78726
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site. Replaced main control and UI. Ran diagnostics all checked OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Cross Creek Ln, Kingsbury, TX 78638
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site. Replaced main control and UI. Ran diagnostics all checked OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Cross Creek Ln, Kingsbury, TX 78638
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site. Replaced main control and UI. Ran diagnostics all checked OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Cross Creek Ln, Kingsbury, TX 78638
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of not drying. Found air flow good heating good. Ordered timer sensor good not delaying time on sensor drying. ; ordrng 1 WPW10642928 (timer)

Near Lago Vista St, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site and found small rubber squeak when unit first spins during sensing that goes silent when the basket gets wet. Advised that unit noise is normal and should diminish with time. All checks good.

Near Casanova Avenue, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived onsite to remove and replace oven door from prior tech’s diagnosis. Removed and replaced broken door. Reassembled. Tested unit. Unit now works as intended. No other issues found.

Near Serpentine Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WHD5090GW0 Arrived on site to install previous diagnosed part on dryer. Removed dryer from washer. Gained access to control. Removed control and installed new. Tested operation. All tested good.

Near Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for “not spinning/wet clothes at cycle’s end” complaint. Inspected unit and found motor fault errors. Found nothing to be binding drivetrain. Ordering new motor. Return for repairs on 12/26. No leaks detected, at time of service.; ordrng 1 W11026785 (motor-drve)"

Near Mesa Dr, Del Valle, TX 78617
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replace the control and sump and motor. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Nicholas St, Waco, TX 76712
Robert J.

Robert J.

DRYER MAYTAG MEDB955FC Arrived on job for complaints of not power. Found no power supply to dryer. Customer will contact electrician. Collected service fee

Near Ash St, Lockhart, TX 78644
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "KRFC704FBS00 Arrived to inspect no cool. I found the unit appeared to have all functionality, but the compressor would not run. There was no voltage or frequency being sent to the compressor in any mode, including 38, 39 and 40 in service test mode. I removed and replaced the Orion board and the unit started normal operation with expected cooling. Operational test good, no leaks observed during service."

Near Highland Ridge Rd, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and tested operation. Customer stated the water was coming from the ice bin. Removed bin and inspected plate and ice door. I found the seal on the plate not sealed properly causing air leak. I installed a new plate and checked for proper fit. I ran diagnostics to test all fans and found all fans running properly. Unit tests good. Job complete.

Near Milan Meadows Drive, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KENMORE 665.1276795 "Arrived on site to test unit for unit leaking. Ran tunic and couldn’t duplicate problem. Found unit over sudsing, unit was full of suds when no soap was put in unit during test mode. Cleared suds test unit and unit test good. Job complete

Near E 37th St, Austin, TX 78705
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for gas smell. Test the whole unit for gas leaks no leaks present at this time. Found customer complaint was smell when oven on. Advised customer the oven will through a smell of gas when it’s igniting. Job complete

Near Van Ness St, Austin, TX 78744
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for customer complaint of unit not powering on and flickering lights, found UIB was faulty. I was unable to talk to management at time of service. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (OFFICE TO COLLECT PAYMENT) and 1 CNOTE (AUTH) and 1 W11095590 (console)"

Near Estancia Pkwy, Austin, TX 78748
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite to install new temp select switch to dryer from prior tech’s diagnosis. Removed and replaced switch. Reassembled and tested unit. Unit now works on all settings. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near N 44th St, Waco, TX 76710
Kevin B.

Kevin B.

DRYER WHIRLPOOL WETLV27HW1 "Arrived on site and found dryer is making a squeaking noise, will need to bring back all possible parts to correct issue. Unit is new and there is no lint buildup.; ordrng 1 W10518375 (drum)"

Near Alpine Trail, San Marcos, TX 78666
James C.

James C.

OVEN KITCHENAID KFGS530ESS2 Arrived on site and tested operation. Preheated oven to 350 to test temps and found once unit preheated it would no reignite to heat again. I found the safety valve to be at fault for the cooktop flair ups and poor oven performance. Installed new valve and tested. Unit working properly. Job complete

Near Cross St, Jonestown, TX 78645
Robert J.

Robert J.

MICROWAVE KITCHENAID KCMC155JSS0 Arrived on job for complaints of not heating. Found relay on control not closing. Part showing as not available. Customer paid service fee

Near Wilderness Way, New Braunfels, TX 78132

View More