Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7531 customer reviews

Mike G.

Mike G.

WED8000DW3, Arrived on site for unit not stating checked unit and found that the motor is bad replaced motor and checked and cleand out all lent found from unit and tested unit and unit is now starting and heating unit checked fine at this time....

Near Ash Ln, Temple, TX 76502
Mike G.

Mike G.

WED8000DW3, Arrived on site for unit not stating checked unit and found that the motor is bad replaced motor and checked and cleand out all lent found from unit and tested unit and unit is now starting and heating unit checked fine at this time....

Near Ash Ln, Temple, TX 76502
Arthur B.

Arthur B.

MFI2569VEQ1 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool on french door refrigerator. Found no entries can be made to control from UI. Unit has failed main control. P&L are as follows;WPW10310240 (Control Board) $236.43RF160 $199.99. Subtotal: 436.42 plus taxes. Skyped PARTS and received R/V for 10/19 per SW. Collcted SVC call fee of $108.24 today. Remainder owed when completed. All water connections were dry at time of service.

Near Rio Leon Cove, Georgetown, TX 78633
Mike C.

Mike C.

Whirlpool microwave WMH31017FB0 Arrived to find when opening the door, the interior light flickers or would not come on and unit not starting a cook cycle. Found door switches and bottom interlock bad. Installed new switches and bottom interlock and checked operation, checked good.

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WRT311FZDW00 (Top Mount Refrigerator) - Arrived onsite to install new compressor on top mount refrigerator from prior visit’s diagnosis. Evacuated system. Removed defective compressor. Installed new compressor using braising method. Vaccummed sealed system down to -25psi. Charged system with 4.9oz of R134a refrigerant. Powered up unit. Good frost pattern began forming on evaporator. Low side pressure @1psi, high side @140psi. No other issues found at this time. No water conncted to unit at time of service.

Near Farhills Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WMH73521CS5 (OTR Microwave) - Arrived onsite for customer complaint of door not closing on OTR microwave. Found bottom interlock in the closed position. Removed console cover and disengaged bottom interlock. Reassembled. Tested unit. Unit now opens/closes properly. Tested with 1 cup of water @ 2 mins. Water was boiling when completed. No other issues found.

Near Farhills Dr, Killeen, TX 76549
Clif L.

Clif L.

Maytag washer MVWC565FW0. Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found no mechanical failures at this time. Advised homeowner on proper loading procedures and best cycles to use for best performance, and to prevent out of balance issues. No repairs needed at this time and no water leaks were found at time of service.

Near Vista View Trail, Spicewood, TX 78669
Arthur B.

Arthur B.

MZF34X16DW01 (Upright Freezer) - Arrived to install door seal to freezer from prior visit’s diagnosis. Removed door seal and installed new replacement. Door now seats well to cabinet. Unit has no water connections at time of service.

Near Greyfriar Dr, Killeen, TX 76542
Mike C.

Mike C.

Whirlpool Refrigerator WRX988SIBM01 Arrived to check unit for warm temps in the freezer. Upon arrival I found freezer temp at 2 degrees and fresh food at 36. Customer showed me pictures of a thermometer in the freezer that shows it getting to 10 degrees and one time it totally defrosted everything in the freezer. Checked thirmister readings in diagnostics and they checked good. Unit will need a new control to correct adaptive defrost issue. Installed new control and checked operation, checked good. Checked unit for any leaks and none were found.

Near Cool Spring Way, Georgetown, TX 78633
Clif L.

Clif L.

Kitchenaid refrigerator KRSC503ESS00. Arrived on site to diagnose a refrigerator with a no ice condition. Found ice build up under ice bin causing bail arm for icemaker to contact bin and register it is full of ice when it is not. Removed ice build up and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near McGloin Trail, Austin, TX 78738
Arthur B.

Arthur B.

WOD51EC0AB01 (Wall Oven) - Arrived onsite for customer complaint of wall oven not powering on after self clean. Removed control panel and found thermal fuse blown. P&L are as follows;WPW10545291 (Thermal Fuse) $29.97,WO380 $159.99. Subtotal 189.96 plus taxes. Removed blown fuse and installed new replacement. Reassembled and powere up unit. Unit powered up. Tested both upper and lower ovens. Both heats as intended. No other issues found.

Near Castleton Dr, Killeen, TX 76542
Arthur B.

Arthur B.

ED5VHEXVQ04 (SxS Refrigerator) - Arrived onsite for customer complaint of intermitten cooling on SxS refrigerator. Removed control box and found thermostat shorted. P&L are as follows; WP2198202 $97.14, RF200 $179.99. Total $299.99 with taxes. Removed faulty thermostat and installed new replacement. Reassmbled. No other issues found. All water connections were dry at time of service.

Near Castleton Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

KitchenAid venthood. Making loud noise.

Near Brianna Maribela Ct, Austin, TX 78717
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced pump and motor assembly. Ran test cycle and all checks ok now. No leaks present after service. Job complete.

Near Delwood Dr, Austin, TX 78723
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE254ESS2 Arrived to install new inner door. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Naranjo Dr, Georgetown, TX 78628
Mike G.

Mike G.

WRF535SMBM00, Arrived on site for unit not making ice checked unit and found that the heating element on icemaker is bad unit will need icemaker replaced, replaced icemaker and checked unit and unit iceamker is now working checked unit and chdked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

WRF535SMBM00, Arrived on site for unit not making ice checked unit and found that the heating element on icemaker is bad unit will need icemaker replaced, replaced icemaker and checked unit and unit iceamker is now working checked unit and chdked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

Near Starlight Dr, Temple, TX 76502
Mike G.

Mike G.

Near Starlight Dr, Temple, TX 76502
Clif L.

Clif L.

Kitchenaid refrigerator KSSC48QTS02. Arrived on site to diagnose a refrigerator that is building frost around the ice dispenser. When I arrived at home found no failures to unit and homeowner advised me issue resolved itself after they place the appointment. Tested all functions of unit and found out early cause through dispenser and no failures to icemaker system. Advised homeowner ice may have been lodged in the ice door and prevented it from closing properly causing a temporary air leak and frosting. No repairs necessary at this time. No water leaks were found at time of service.

Near Myrtle Beach Dr, Austin, TX 78738
Mike C.

Mike C.

Whirlpool Refrigerator WRF767SDEM01 Arrived to check unit for warm temps in the fresh food section. Found the evaporator in fresh food section completely frozen over due to a bad thirmister. Installed new thirmister and checked operation, checked good. Checked unit for any leaks and none were found. Filter $51.49

Near Co Rd 126, Georgetown, TX 78626
Mike G.

Mike G.

MEDC215EW1, Arrived on site for ON INSIDE OF THE DRUM THERE ARE 2 SPOTS WHERE ITS FLAKING OFF//ONE IS DISCOLORED THE OTHER IS FLAKYchecked unit and found that the pant is coming off of drum and needs to be replaced, replaced drum and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow and is heating unit checked fine at this time....

Near Industrial Park Rd, Belton, TX 76513
Mike G.

Mike G.

MEDC215EW1, Arrived on site for ON INSIDE OF THE DRUM THERE ARE 2 SPOTS WHERE ITS FLAKING OFF//ONE IS DISCOLORED THE OTHER IS FLAKYchecked unit and found that the pant is coming off of drum and needs to be replaced, replaced drum and checked and cleaned out all lent found from unit and checked unit after repair and unit has good air flow and is heating unit checked fine at this time....

Near Industrial Park Rd, Belton, TX 76513
Arthur B.

Arthur B.

ED5VHEXVQ04 (SxS Refrigerator) - Arrived onsite for customer complaint of intermitten cooling on SxS refrigerator. Removed control box and found thermostat shorted. P&L are as follows; WP2198202 $97.14, RF200 $179.99. Total $299.99 with taxes. Removed faulty thermostat and installed new replacement. Reassmbled. No other issues found. All water connections were dry at time of service.

Near Sevilla Dr, Georgetown, TX 78628
Chase S.

Chase S.

wmh73521cs6 arrived on site to check microwave for lower light not turning off. Found constant voltage to light socket. Exposed control and inspected all connectors and wiring. Will need to replace faulty control to repair microwave.

Near Co Rd 110, Round Rock, TX 78665
Jerry C.

Jerry C.

WDT720PADM2 Arrived to inspect door falling. I found the left hinge bushing missing and the insulation was bunched into the hinge and the spring, causing binding issues. I corrected the insulation issue and installed the bushings. Operational test good, no leaks observed during service.

Near Tessera Pkwy, Marble Falls, TX 78654
Arthur B.

Arthur B.

WRX988SIBM03 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of icemaker making ice slowly. Tested inside RF sectiom temperature and found section @ 6F. Ran service diagnostic test 056 and found error E5 (Timed Ice). Ran icebox fan. Found icebox fan will not ramp up to speed. Ordering new facia and icebox fan. R/S customer for 10/18. All water connection were dry at time of service.

Near Granbury Cove, Temple, TX 76502
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found piece of tape in Exhaust motor. Removed tape ran unit all functions tested OK. No leaks present. Job complete.

Near Field Corn Ln, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found piece of tape in Exhaust motor. Removed tape ran unit all functions tested OK. No leaks present. Job complete.

Near Field Corn Ln, San Marcos, TX 78666
Diego G.

Diego G.

Arrived on site. Check for noise issues. Found piece of tape in Exhaust motor. Removed tape ran unit all functions tested OK. No leaks present. Job complete.

Near Field Corn Ln, San Marcos, TX 78666
Connor M.

Connor M.

WFW75HEFW0 whirlpool washer Arrived on site to test unit for turning off. Found unit would shut off one or two seconds after being powered on. Was able to enter diagnostics and running check cycle with no issues. Determined this was an error in logic. Replaced ccu and tested unit. Unit working proeprly, no leaks detected. No lbh due to new apartment.

Near Old Bee Cave Rd, Austin, TX 78735
Connor M.

Connor M.

WFW75HEFW0 whirlpool washer Arrived on site to test unit for not draining with error code. Found pump powering on but not moving water. Checked filter, found no blockage. Replaced pump and tested unit. Unit working proeprly, no leaks detected.

Near W William Cannon Dr, Austin, TX 78735
Arthur B.

Arthur B.

RED4516FW0 (Dryer) - Arrived onsite for dryer not starting. Removed cord cover and and checked incoming voltage. Found no voltage. Removed plug from wall. Found plug burnt to being miswired. Advised customer that maintenance must check over. Breaker is off at this time. Dryer vent and lint trap was clean of lint at time of service.

Near Country Ln Dr, Temple, TX 76504
Arthur B.

Arthur B.

WRF992FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator leaking water in RC section and making loud humming noise. Found when arrived, customer had defrosted unit for over 2 days. Found water filter was not fully secure. Secured filter. Tested water. Found no leaks. Advised customer that noise was from evaporator fan scraping ice. Checked unit for firmware version. Unit is on updated firmware. Customer has already defrosted unit. Unit now runs quietly as intended. No other issues found at this time. All water connections were dry at time of service.

Near Canyon Ridge Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

KitchenAid dishwasher model #KDTE204ESS4.

Near Spanish Mustang Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

WRX988SIBM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator icemaker not making ice. Ran service test 056 and received error code E2. Ran test 057 to harvest. Was able to free up ice motor and icemaker harvested successfully. Reset computer by power cycling. Ran test 045 to fill icemaker. No other issues found. All water connections were dry at time of service. Collected RF110 $139.99 plus taxes.

Near Twin Ridge Ct, Belton, TX 76513
Mike C.

Mike C.

Whirlpool Oven WOS51EC0AS01 Arrived to install new thermal fuse on unit. Checked operation and found unit not heating. Removed unit and found the TOD is bad. Installed new TOD and checked operation, checked good. TOD $67.84 - Fuse $32.86 - Labor and Service charge $169.99

Near Camino Alameda, Leander, TX 78641
Connor M.

Connor M.

WTW4816FW1 whirlpool washer Arrived on site to test unit for intermitent failure during cycle. No error codes found. Replaced control and tested unit. Found no power to board after plugging unit back in. Found voltage at outlet correct. Confirmed bad plug. Slightly bent prongs on plug and unit is now working. Instruct on replacing outlet. No leaks detected.

Near Brecourt Manor Way, Austin, TX 78739
Connor M.

Connor M.

WRF993FIFM00 whirlpool refrigerator 7720299301 file number arrived on site to test both icemakers for not working. Called techline and found failed ui and failed freezer icemaker. Will need both for return. Cali approved thrusday 19

Near Harlow Dr, Austin, TX 78739
Carlos G.

Carlos G.

Arrived on site and checked the unit for grinding noise issue. Ran diagnostic testing and found a faulty diffuser. Office to order part and reschedule.

Near Dwight Eisenhower St, Manor, TX 78653
Clif L.

Clif L.

Jennair cooktop JIC4430XS00. Arrived on site to diagnose a cooktop that is giving error codes and not operating. Found at 47 era code for right side burners. This is due to shortage module and display control boards. Replaced both module and display control and tested unit. Found all is functioning properly at this time.

Near Loomis Dr, Austin, TX 78738
Carlos G.

Carlos G.

Arrived on site and checked the unit for loud noise during spin. Checked components and found the gearcase bearing bad, cam is worn and slips, and actuator not shifting properly. Normal wear and tear. Office to get Autho if needed and reschedule customer. Allow 2 hours.

Near Jamie Dr, Manor, TX 78653
Arthur B.

Arthur B.

WTW8000BW0 (Top Load Washer) - Arrived onsite for customer complaint of loud rubbing noise when agtating. Removed rotor and found uneven wear and loose bolt. Installed new replacement. Rotated tub manually and could hear grinding. Removed rotor and inspected stator. Found stator has a high spot. Will need stator as well. R/S for 10/18. All water connections were dry at time of service.

Near Heritage Ln, Belton, TX 76513
Connor M.

Connor M.

WTW5000DW01 whirlpool washer Arrived on site to test unit for moving too much during spin. Found shaft on gearcase bent. Will need gearcase. Also found open winding on motor. Ordering both for return. Please allow 2 hours for safe repair.

Near Spanish Trails Blvd, Buda, TX 78610
Arthur B.

Arthur B.

KFIS25XVMS6 (French Door Refrigerator) - Arrived onsite for customer complaint of water leaking from bottom of unit. Found unit has old style drain tube. Removed RF shelving and removed sheet of ice. Used steamer to clear drain channel. Removed back unit cover and removed old style drain tube. Installed updated new replacement. Reassembled. Water flows as intedned. No other issues found. All water connections were dry at time of service.

Near TX-95, Holland, TX 76534
Mike C.

Mike C.

Whirlpool Range WFG505M0BS3 Arrived to check unit for temperature issues. Set unit to 350 and found temperature to average out to 360. Calibrated unit down 10 degrees and found unit to check good.

Near Lion Dr, Leander, TX 78641
Arthur B.

Arthur B.

KODE500ESS00 (Double Wall Oven) - Arrived onsite for customer complaint of double wall oven making whisling noise when cooling down. When arrived, unit was already preheated. Turned heating off. Was unable to replicate noise. Tested on covection as well. No whislin noise found. All works as intended.

Near Co Rd 106, Lampasas, TX 76550
Arthur B.

Arthur B.

KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of no cooling issue in RC section of french door refrigerator. Removed shelves and found RC evaporator all iced over. Removed cover and used steamer to remove all ice. Repositioned evaporator thermistor to proper location. Secured with zip tie. Reassembled. Tested unit. Good frost pattern and air flow on evaporator. No other issues found. All water connections were dry at time of service.

Near Co Rd 106, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

Amana dryer model # NED4655E taking 2 or 3 cycles to dry clothes.

Near Wyoming Springs Dr, Round Rock, TX 78681
Connor M.

Connor M.

WRS322FDAM04 whirlpool Installed drawer. Unit working proeprly, no leaks detected.

Near Grandview Dr, San Marcos, TX 78666
Connor M.

Connor M.

WRS325FDAM04 whirlpool refrigerator Arrived on site to test unit for ui issue. Found ui damaged. Replaced and teste dunit unit working properly. No lbh due to apartment being under construction. No leaks detected

Near Grandview Dr, San Marcos, TX 78666
Arthur B.

Arthur B.

RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer lock clicking on and off. Tested unit. Confirmed the door latch clicking. Removed control and lid latch. Installd new replacement. Tested unit. Found same issue. Odering lod strike to address issues. R/S customer for 10/16. All water connections were dry at time of service.

Near Co Rd 3220, Kempner, TX 76539
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced all parts. Ran test cycle and all checks ok. Job complete.

Near Fayette St, Bastrop, TX 78602
Jerry C.

Jerry C.

KEBS207BSS00 Arrived to instal previously diagnosed and order parts. I removed and replaced the UI, control, sensors and fan and tested. The operation was much quieter and I advised the customer to use the unit and contact us if there are still temperature issues. I advised the customer to allow complete preheating prior to low moisture content or thin baked goods. Operational test good.

Near Pelican Bay Cove, Austin, TX 78732
Jerry C.

Jerry C.

KEBS207BSS00 Arrived to instal previously diagnosed and order parts. I removed and replaced the UI, control, sensors and fan and tested. The operation was much quieter and I advised the customer to use the unit and contact us if there are still temperature issues. I advised the customer to allow complete preheating prior to low moisture content or thin baked goods. Operational test good.

Near Pelican Bay Cove, Austin, TX 78732
Arthur B.

Arthur B.

WDF330PAHW0 (Dishwasher) - Arrived onsite to replace sump and motor to dishwasher from prior visit’s diagnosis. Removed defective sump and motor and installed new replacement. Reassembled. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Skidgel Ct, Fort Hood, TX 76544
Connor M.

Connor M.

MHWE201YW00 maytag washer Arrived on site to test unit for long fill error code. Found no issue with control. Will need airtrap, hose, and valves to repair. Chase approved monday return.

Near Harlow Dr, Austin, TX 78739
Arthur B.

Arthur B.

WZF34X16DW00 (Upright Freezer) - Arrived onsite for customer complaint of upright freezer not cooling. Checked pressures and found -25psi low side and 120psi high side. Evacuated system and removed evaporator. Found capillary side restricted with solder. Installed new evaporator and vaccummed system down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered unit up and checked for frost pattern. Found frost pattern will form and then decipate away. After 3-5 minutes, frost pattern will form again and go away. Called WPL Techline Robert 12:23 EST and stated that there is a floating restriction on the capillary tube and heat exchange. System is down at time of call. Will need to call back to document findings and SR number. Unit is disconnected at this time.

Near E Stagecoach Rd, Killeen, TX 76542
Mike C.

Mike C.

Whirlpool dishwasher WDF560SAFM2 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran a automatic diagnostics cycle and found heating element to come on at end of cycle. Found customer is using a off brand rinse aid and using the 1 hour wash cycle which only runs the heating element for 15 minuets. Instructed customer on the use of a name brand rinse aid like Jet dry and different cycles to help with the drying process. Unit checks good with no water leaks.

Near Stetson Trl, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice conndition. Rmoved icemaker cover and found jammed cube in icemaker. Removed cube. Unit finished cycle. Customer to allow approx 3 hours to start cycling. Connections were dry

Near Redden Cove, Cedar Park, TX 78613
Thomas L.

Thomas L.

Near Redden Cove, Cedar Park, TX 78613
Mike C.

Mike C.

Kitchen Aid Refrigerator KRFC704FSS00 Arrived to check unit for slow ice production. Checked for any ice buildup on the fresh food evaporator and found none. Put unit into diagnostics and found ice maker thirmister out of range. Installed new ice maker and checked operation, checked good. Checked unit for any leaks and none were found.

Near Lone Star Dr, Georgetown, TX 78633
Connor M.

Connor M.

WDTA50SAHZ0 whirlpool dishwasher Arrived on site to test unit for upper rack stop issues. Found stop not staying attached. Replaced and instruct on proper maintenance. No leaks detected.

Near Janabyrd Ln, Austin, TX 78749
Connor M.

Connor M.

WTW5000DW0 whirlpool washer Arrived on site to test unit for thumping noise and going off balance. Found unit level and dampers even. Ran load of towels until wet them jumped to highspeed spin. Unit performed as designed. No issues found. Thoroughly instructed customer on proper loading and washing habits. No leaks deteced.

Near Anacua Loop, Manchaca, TX 78652
Daniel  A.

Daniel A.

MEDC215EW1 Defectivevdryervdoor handle. Unable to open door replaced dryer handle. Instruct cust on venting/fire hazard. Nirmal,operation after service

Near Pesquera St, San Antonio, TX 78233
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Checked components and found a faulty control. Removed and replaced control. Ran calibration cycle. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Langtree Rd, Dale, TX 78616
Thomas L.

Thomas L.

Arrived on site for cooktop being loose. The actual cooktop is fine and workig properly at this time. The issue is that the builder did nit secure the product to the granite. Informed builder and he will correct issue.

Near Edson Ct, Leander, TX 78641
Thomas L.

Thomas L.

Near Grand Lake Pkwy, Leander, TX 78641
Mike C.

Mike C.

Amana Dishwasher ADB1400AGS1 Arrived to check unit for a water leak. Found unit leaking from water inlet valve. Installed new valve and checked operation, checked good. Checked unit for any leaks and none were found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

Kitchen Aid dishwasher model#KDTE104EBL4

Near Oak View, Round Rock, TX 78664
Arthur B.

Arthur B.

WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range oven door not opening. Found error code F5E1 (Door Latch). Removed back cover and found roach infestation covering components. Advised unit is no longer covered due to infestation. No further work done. Reassembled.

Near Slawson Ln, Killeen, TX 76542
Arthur B.

Arthur B.

WRX735SDBM04 (4Door French Door Refrigerator) - Arrived onsite for customer complaint of rust spots on LH/RH doors of french door refrigerator and freezing items on top shelf of fresh food section. Tested damper. Found damper will no close. Confirmed rust on both upper doors. Ordering new damper, RH/LH door to complete repair. Advised customer doors to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.

Near Slawson Ln, Killeen, TX 76542
Arthur B.

Arthur B.

WRX735SDBM04 (4Door French Door Refrigerator) - Arrived onsite for customer complaint of rust spots on LH/RH doors of french door refrigerator and freezing items on top shelf of fresh food section. Tested damper. Found damper will no close. Confirmed rust on both upper doors. Ordering new damper, RH/LH door to complete repair. Advised customer doors to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.

Near Slawson Ln, Killeen, TX 76542
Mike C.

Mike C.

Kitchen Aid dishwasher KUDS30FXSS8 Arrived to check unit for not washing dishes. Found wash motor humming and not pumping water. Removed filter plate and found plastic debris have jammed The wash motor. Removed all debris and checked operation, checked good. Checked unit for any leaks and none were found. Dw125 $149.99

Near Shinnecock Hills Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for noisy operation and no cool in freezer section. Found unit was not noisy and temp was 6°. Open freezer and found the top of the evaporator coil iced up. Put unit into diagnostics and defrost cycle did energized. I defrosted the freezer evaporator coil and will order new electronic control. Susan assisted with part and reschedule date. Water connections were dry.

Near Highway 183, Leander, TX 78641
Thomas L.

Thomas L.

Near Talon Grasp Trail, Leander, TX 78641
Daniel  A.

Daniel A.

WRS586FLDW00 Not freezing/cooling -producing ice. Defrosted freezer evaporator. Control replaced for defrost operation Verified defrost heater/bimetal operation. Instruct cust on water pressure. No leaks detected. Normal operation after service

Near Blanco Key, San Antonio, TX 78247
Clif L.

Clif L.

Maytag washer MVWX655DW1. Arrived on site to diagnose and washing machine will not turn on. Tested unit and found main control board getting power but not responding. Replaced main control board and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Falconhead Grove Loop, Austin, TX 78738
Arthur B.

Arthur B.

WRX735SDBM04 (4Door French Door Refrigerator) - Arrived onsite for customer complaint of rust spots on LH/RH doors of french door refrigerator and freezing items on top shelf of fresh food section. Tested damper. Found damper will no close. Confirmed rust on both upper doors. Ordering new damper, RH/LH door to complete repair. Advised customer doors to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.

Near Golden Gate Dr, Killeen, TX 76549
Mike C.

Mike C.

Kitchen Aid Refrigerator KSSO48FMX03 Arrived to install new control board kit on unit. Checked operation and unit checks good. Checked unit for any leaks and none were found. Control $400.00 - BI150 $110.00

Near Co Rd 261, Georgetown, TX 78633
Arthur B.

Arthur B.

WTW4950XW2 (Top Load Washer) - Arrived onsite to install drive motor to complete repair on top load washer. Removed seized motor and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Sherwood Forest Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no heat condition. Replaced open fuse. Unit continually heated properly.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Near TX-29, Burnet, TX 78611
Arthur B.

Arthur B.

MVWX500XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining and spinning. Tested unit and found drain pump dead. Removed water and removed defective drain pump. Installed new replacement. Reassembled. Also found Hot/Cold water inlet hoses crossed. Corrected issue. Calibrated unit. Unit calibrated successfully. Manually tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Moody Cir, Harker Heights, TX 76548
Clif L.

Clif L.

Kitchenaid trash compactor KTTS505ESS0. Arrived on site to diagnose a trash compactor that will not open. Found lever release out of alignment and preventing unit from opening. Remounted lever to proper position and tested unit. Found all is functioning properly at this time.

Near Harbor Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

WRF767SDEM01 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door dual evaporator refrigerator not cooling both section. Removed both RC/FC evaporators and found both iced up. Used steamer to removed all ice from evaporators. Reassembled. Found good frost patterns on evaporators and good air flow. No other issues found. All water connections were dry at time of service.

Near Citrine Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MZF34X16DW01 (Upright Freezer) - Arrived onsite for customer complaint of upright freezer door seal not keeping door closed. Found door seal with not stay shut to cabinet. Ordering new door seal. Setup R/V date for 10/16. Unit is dosconnected at this time.

Near Citrine Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MZF34X16DW01 (Upright Freezer) - Arrived onsite for customer complaint of upright freezer door seal not keeping door closed. Found door seal with not stay shut to cabinet. Ordering new door seal. Setup R/V date for 10/16. Unit is dosconnected at this time.

Near Citrine Dr, Killeen, TX 76542
Steve C.

Steve C.

Arrived on site for the unit is leaking water. Found water is building in the fresh food section near the drain pan. Found the drain pan is bow in the middle. Replaced the drain pan and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Elaina Loop, Leander, TX 78641
Steve C.

Steve C.

Near Elaina Loop, Leander, TX 78641
Clif L.

Clif L.

Kitchenaid refrigerator KBSN602ESS01. Arrived on site to diagnose a refrigerator is not cooling properly. Found main control board shorted out causing over temperature in the RC. Main control will need to be replaced to complete repairs. Due to part availability office will need to set a return appointment.

Near Woodside Terrace, Austin, TX 78738
Diego G.

Diego G.

Arrived on site. Checked for dispenser issues. Found dispenser not giving cubed ice. Found shaved ice build up in ice bin. Cleaned out icebin and cycled, all functions tested ok. No leaks present. Job complete

Near Circle G Ranch Rd, Austin, TX 78737
Diego G.

Diego G.

Arrived on site. Checked for dispenser issues. Found dispenser not giving cubed ice. Found shaved ice build up in ice bin. Cleaned out icebin and cycled, all functions tested ok. No leaks present. Job complete

Near Circle G Ranch Rd, Austin, TX 78737
Diego G.

Diego G.

Arrived on site. Checked for dispenser issues. Found dispenser not giving cubed ice. Found shaved ice build up in ice bin. Cleaned out icebin and cycled, all functions tested ok. No leaks present. Job complete

Near Circle G Ranch Rd, Austin, TX 78737
Thomas L.

Thomas L.

Near E Vaughan St, Bertram, TX 78605
Arthur B.

Arthur B.

MZF34X16DW01 (Upright Freezer) - Arrived onsite for customer complaint of upright freezer door seal not keeping door closed. Found door seal with not stay shut to cabinet. Ordering new door seal. Setup R/V date for 10/16. Unit is dosconnected at this time.

Near Greyfriar Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WTW8600YW1 (Top Load Washer) - Arrived onsite to install Rotor,stator and RPS sensor from prior visit’s diagnosis. Removed defective parts and installed new replacements. Reassembled. Ran manual test cycle. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Lorne Dr, Killeen, TX 76542
Arthur B.

Arthur B.

WTW4616FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating and left water in tub. Removed console and found orange wire burnt at harness. Tilted unit up and found no signs of a short or break. Ordering lower harness,capacitor,control and lid lock to complete repair. Advised customer that lower harness will come from factory. OF to R/S customer. Removed all water from tub and no water leaks detected at time of service.

Near Kern Rd, Killeen, TX 76541
Carlos G.

Carlos G.

Arrived on site and checked the unit for not making ice. Checked components and found a faulty icemaker. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Mauna Loa Ln, Bastrop, TX 78602
Arthur B.

Arthur B.

JMC8130DDS (Built-In Microwave) - Arrived onsite for customer complaint of built in microwave not heating or turning. When arrived, customer already had unit unistalled and disassembled. Tested unit. Found unit unit will not heat or spin. Checked incoming voltage to internal fan motor. Found 120v when door closed. When starting unit. Found 0v. Ohmed out fan motor winding and found 44ohms. Tech sheet calls for 66.4ohms. Unit will need new internal fan motor. Advised part is discontinued. Customer will attempt to locate part and install himself. No other issues found.

Near Canyon Vista Ln, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced evap cover, evap motor, solenoid and motor harness. Ran test cycle and all checks OK. No water leaks present after service. Job complete.

Near Union Chapel Rd, Cedar Creek, TX 78612
Thomas L.

Thomas L.

Arrived on site for no heat in lower oven. Found open fuses and replaced.Both ovens now heat properly.

Near Dream Catcher Dr, Leander, TX 78641
Daniel  A.

Daniel A.

MZF34X18FW00 Unit not freezing. Verifird unit not going into defrost (excessive icecaround freezervevaporator) replaced control,box assy. Verified evaporator fan motor operation

Near Atrium Peak, San Antonio, TX 78261
Carlos G.

Carlos G.

Arrived on site to replace part from previous visit. Removed and replaced terminal block and 6 nuts. Customer did not have power cord available to test. Job complete.

Near Rodgers Rd, Elgin, TX 78621
Arthur B.

Arthur B.

WTW8500DC0 (Top Load Washer) - Arrive onsite for customer complaint of top load washer not starting 2nd cycle. Ran diagnostics and found error codes; F5E4(Door Lock Error) F0E3 (Off Balance). Found when cleared error code and tested lock in test 000, latch would unlock/lock. When testing in normal mode, door latch will not lock. P&L are as follows; W10861642 (Lid Latch) $91.61,TL190 $179.99. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.

Near Galena Hills Loop, Round Rock, TX 78681
Mike C.

Mike C.

Whirlpool Range WFG515S0EB0 Arrived to check unit for temperature issues. Heated unit to 350 and recorded 3 high and 3 low cycle temps and found unit to average out to 360. Lowered calibration -10 degrees and found unit to check good.

Near Andele Way, Liberty Hill, TX 78642
Arthur B.

Arthur B.

KGRS505XSS02 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining temperature in both oven. Tested both upper and lower oven @350F. Used temperature probe and found both sections maintained temperature within +/- 10F. Advised customer of findings. No other issues found at this time. No gas leaks found at this time.

Near Lazy Oak Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

KGRS505XSS02 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining temperature in both oven. Tested both upper and lower oven @350F. Used temperature probe and found both sections maintained temperature within +/- 10F. Advised customer of findings. No other issues found at this time. No gas leaks found at this time.

Near Lazy Oak Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

KGRS505XSS02 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining temperature in both oven. Tested both upper and lower oven @350F. Used temperature probe and found both sections maintained temperature within +/- 10F. Advised customer of findings. No other issues found at this time. No gas leaks found at this time.

Near Lazy Oak Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

KGRS505XSS02 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining temperature in both oven. Tested both upper and lower oven @350F. Used temperature probe and found both sections maintained temperature within +/- 10F. Advised customer of findings. No other issues found at this time. No gas leaks found at this time.

Near Lazy Oak Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

KGRS505XSS02 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining temperature in both oven. Tested both upper and lower oven @350F. Used temperature probe and found both sections maintained temperature within +/- 10F. Advised customer of findings. No other issues found at this time. No gas leaks found at this time.

Near Lazy Oak Cv, Round Rock, TX 78681
Carlos G.

Carlos G.

Arrived on site and checked the unit for "buzzing noise and not cooling or making ice". Found freezer temp at 4 degrees. Freshfood temp at 56 degrees. Found Evap cover frozen over. Called WP Techline and they recommended sealing cabinet with sealant, make sure thermister is right above solder joint on suction line that runs vertically and also replace evap cover again. Office to order parts for return visit and reschedule.

Near Nixon Ln, Austin, TX 78725
Thomas L.

Thomas L.

Arrived on site for noisey operations. When I arrived the customer and I agreed that the sound level was normal. I entered diagnostics and the customer and I listened to each individual component running. We both ageed that all the sound levels were normal. If noise reocuurs the customer will capture the noises on her cell phone

Near Palmbrook Dr, Austin, TX 78717
Daniel  A.

Daniel A.

WFE515S0ES0 Not preheating to correct temperatures. Set oven at 350. Instruct cust on temperature sensor probe placement. Verified no error codes for sensor/control. Checked temperatures at preheat tone. Sensor reading 350. Verified acurate temperatures 10 min approx after preheat tone. Verified normal operation. No calibration at this time. Instruct cust on rack placement /food items per owner manual

Near Lakeview Dr, Canyon Lake, TX 78133
Carlos G.

Carlos G.

Arrived on site and checked the unit for doors damaged. Confirmed damage on both doors. Removed and replaced both doors and nameplate. No scratches nor dents on new doors. No water leaks present after service. Job complete.

Near N Interstate Hwy 35, Austin, TX 78728
Daniel  A.

Daniel A.

MFI2570FEB00 Not comimg on/not cooling. Interface non responsive. Reset control board /interface. Verified fan motor operation/compressor operation. Will verify ice production. No leaks detected. 24/48 hrs to cool unit

Near Willow Dr, Canyon Lake, TX 78133
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced closure hinge and doorstop. Tested door and all OK now. No water leaks present after service. Job complete.

Near Grooms Rd, Cibolo, TX 78108
Arthur B.

Arthur B.

WRS571CIDM01 (SxS Refrigerator) - Arrived onsite to install parts to SxS refrigerator from prior visit’s diagnosis. Removed control,UI and rocker switch. Installed new replacements. Reassembled. Checked wiring harness at door. Found white wire had completely cut off from opening and closing. Used soldering iron to attach wire back together and covered with electrical tape. Found icemaker called for water. No other issues found. All water connections were dry at time of service.

Near Daude Ave, Killeen, TX 76549
Mike C.

Mike C.

Whirlpool washer WTW4915EW2 Arrived to have customer explain that unit is tripping the breaker and not washing clothes well. Put unit into diagnostics and found no error codes. Ran unit through a automatic diagnostics cycle and found unit to check good. Found unit is on a gfci plug and breaker is a arc fault detector breaker. Instructed customer on the outlet needs to be non gfci and a regular 15 or 20 amp breaker. Went over deferent cycle selections to help in the washer performance. Unit checks good with no water leaks.

Near Cleary Lane, Jarrell, TX 76537
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to check unit for no operation. Found control panel not responding to any input. Checked voltage at junction box and found no voltage. Found a wall switch that customer was not aware of in a off position. Turned switch on and checked operation, checked good. Checked unit for any leaks and none were found.

Near Holiday Creek Ln, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced all 3 switches. Before removing microwave to check blower motor, noticed lower back bracket that secures unit to back wall not installed correctly. Unable to proceed repair due to faulty installation. Customer to get with Installation crew and resolve issue and call back if still having issues with blower.

Near Grandview Dr, San Marcos, TX 78666
Mike C.

Mike C.

Whirlpool dishwasher WDT710PAHZ1 Arrived to check unit for no operation. Found control panel not responding to any input. Checked voltage at junction box and found no voltage. Found a wall switch that customer was not aware of in a off position. Turned switch on and checked operation, checked good. Checked unit for any leaks and none were found.

Near Holiday Creek Ln, Georgetown, TX 78633
Mike C.

Mike C.

Roper washer RTW4516FW1 Arrived to check unit for loud operation. Put unit into diagnostics and found no error codes. Started a automatic diagnostics cycle and when unit started to agitate, customer said that is the noise she is hearing. Found all sounds to be normal for this unit. Unit checks good with no water leaks.

Near FM972, Georgetown, TX 78626
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer recieved with dent. Checking for functionality. Found dent on bottom center rear of unit. Found dent will not affect funtionality of unit. Unit did not leave store. Calibrated. Unit calibrated successfully. No other issues found at this time. No water connections made to unit at time of service.

Near Illinois Ave, Killeen, TX 76543
Arthur B.

Arthur B.

NTW4516FW1 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer woth dent. Checking for functionality. Calibrated unit. Unit calibrated succesfully. Unit did leave store. Dents located in both LH/RH bottom front of unit. Does not affect functionality of unit. No other issues found at this time. No water connections to unit at this time.

Near Illinois Ave, Killeen, TX 76543
Carlos G.

Carlos G.

Arrived on site and checked the unit for temperature issues. Confirmed all components were operating as designed at this time. Checked temperatures and found freezer at 3 degrees and freshfood at 38 degrees (both normal). All checks ok at this time. No repairs needed. No water leaks present after service. Job complete.

Near Jowers Access Rd, San Marcos, TX 78666
Arthur B.

Arthur B.

MVWB855DC1 (Top Load Washer) - Arrived onsite for customer complaint when washer agitates. Ran service diagnositcs and found no error codes. Ran service test 014,015. Tilted unit up. Found rotor rubbing on plastic tub on floor. Advised customer to raise legs about 1in to 1 1/2 in higher to prevent rubbing. Calibrated unit. Unit complete successfully. All water connections were dry at time of service.

Near Remagen St, Fort Hood, TX 76544
Arthur B.

Arthur B.

Near Mccully St, Fort Hood, TX 76544
Arthur B.

Arthur B.

WED4815EW1 (Dryer) - Arrived onsite for customer complaint of dryer not staying on. Tested unit. Found unit will drop from 240v down to 120v. Advised customer to have breaker checked by housing maintenance. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Mccully St, Fort Hood, TX 76544
Arthur B.

Arthur B.

WTW4816FW1 (Top Load Washer) - Arrived onsite to exchange outer tub on top load washer from prior tech’s rediagnosis. Removed outer tub. Installed new factory replacement. Reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins wih no issues. No water leak detected at time of service.

Near Karankawa Cir, Fort Hood, TX 76544
Clif L.

Clif L.

Whirlpool oven WOS51EC0AS04. Arrived on site to replace blower motor for oven. Replaced blower and tested unit. Found all is functioning properly at this time.

Near Madriena Way, , TX
Jerry C.

Jerry C.

WMH32519CS2 Arrived to inspect door error. The unit progressively worsened with open and close door requests. I removed and replaced the switches and mounts and tested. The cooktop light was burned out and I advised the customer on replacement. Operational test good.

Near Bovina Dr, Leander, TX 78641
Jerry C.

Jerry C.

WMH32519CS2 Arrived to inspect door error. The unit progressively worsened with open and close door requests. I removed and replaced the switches and mounts and tested. The cooktop light was burned out and I advised the customer on replacement. Operational test good.

Near Bovina Dr, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site or improper drying situation. Customer is doing everything correctly. The heater is pulling the proper amperage. However the water temperature is too low for a plastic tub dishwasher. Customer will raise temperature. All water connections are dry.

Near Ridge Point Dr, Marble Falls, TX 78654
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced outer tub. Reinstalled and leveled unit. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Colony Ct, Bastrop, TX 78602
Clif L.

Clif L.

Kitchenaid refrigerator KRMF706ESS01. Arrived on site to diagnose a refrigerator that is leaking from the dispenser. Found ice door not closing all the way and causing a condensation leak. Adjusted ice door to proper position and tested unit. Found all is functioning properly at this time. No water leaks were found after service.

Near Saddlehorn Dr, Dripping Springs, TX 78620
Diego G.

Diego G.

Arrived on site. Check for dispenser and icemaker issues. Found filter clogged. Instructed customer they will need to replace filter an order for icemaker and dispenser to work. No leaks present. Job complete

Near Desert Rose, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for dispenser and icemaker issues. Found filter clogged. Instructed customer they will need to replace filter an order for icemaker and dispenser to work. No leaks present. Job complete

Near Desert Rose, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Check for dispenser and icemaker issues. Found filter clogged. Instructed customer they will need to replace filter an order for icemaker and dispenser to work. No leaks present. Job complete

Near Desert Rose, New Braunfels, TX 78132
Daniel  A.

Daniel A.

MEDB835DW0 Dryer not drying clothes. Ran diagnostic. Error codes F3E1 (shorted -open exhsust thermistor) / f4e3 (restricted air flow) / f4e4 (line voltage on L2 dropped below 50v ).

Near Blanco Ky, San Antonio, TX 78247
Thomas L.

Thomas L.

Arrived on site for icemaker leaking water into ice bin. Found icemaker motor turning slowly causing Overfill condition. Replace icemaker at all water connections were dry.

Near Esparanza Ave, Marble Falls, TX 78654
Jerry C.

Jerry C.

WMH53520CS5 Arrived to inspect door error. The unit progressively worsened with open and close door requests. I removed and replaced the switches and mounts and tested. Operational test good.

Near Sonny Dr, Leander, TX 78641
Arthur B.

Arthur B.

WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue in RC section. Removed shelves and found RC evaporator all iced up. Used steamer to remove ice build up. Repositioned and secured themistor to proper location. Reassembled. Turned on unit. Good frost pattern and air flow as intended. Set temperatures to recommended settings. No other issues found. All water connections were dry at time of service.

Near Co Rd 3300, Kempner, TX 76539
Daniel  A.

Daniel A.

Near Blanco Key, San Antonio, TX 78247
Clif L.

Clif L.

Kitchenaid refrigerator KFIV29PCMS02. Arrived on site to replace icebox adapter for refrigerator. Replaced it after and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Racine Trl, Austin, TX 78717
Mike C.

Mike C.

Kitchen Aid Refrigerator KRMF706ESS00 Arrived to install new freezer door, bottom grill and silicone cabinet to liner. Checked operation and unit checks good. Checked unit for any leaks and none were found. Water filters $51.49 each

Near Cool Spring Way, Georgetown, TX 78633
Jerry C.

Jerry C.

WMH73521CS4 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door and then removed and replaced the switches and switch mounts. I tested the unit and it operated as designed.

Near County Rd 307, Jarrell, TX 76537
Arthur B.

Arthur B.

KDTM404EBS2 (Undercounter Dishwasher) - Arrived onsite to install sump n motor and lower spray arm to dishwasher from prior visit’s diagnosis. Removed sump and installed new replacement. Installed new spray arm. Reassembled and tested. Unit fills,rotates water, drain and heats as intended. All water connections were dry at time of service.

Near Tally Ho Rd, Killeen, TX 76542
Arthur B.

Arthur B.

SVE47100W (Down Draft Range) - Arrived onsite for customer complaint of downdraft range not heating on BAKE and downdraft not pulling air. Found relay in control not switching to activate BAKE. Also found downdraft tubing clogged and will ned cleaning. P&L are as found. 71002331 (Control) $275.52,PR230 $249.99 plus taxes. Control is discontinued. Customer is declining service to purchase new one. Collected SVC call fee of $108.24 today.

Near Royal St, Salado, TX 76571
Mike C.

Mike C.

Whirlpool Refrigerator WRS571CIDM01 Arrived to check unit for no ice production. Tried to cycle ice maker in test 44 and found it will not cycle due to a bad motor. Installed new ice maker and checked operation, checked good. Checked unit for any leaks and none were found.

Near Co Rd 175, Leander, TX 78641
Arthur B.

Arthur B.

WRF555SDFZ01 (French Door Refrigerator) - Arrived onsite for customer complaint of french door not dispensing water or ice. Confirmed door has indention causing door not to fully close switch. Will need new RC LH door. Advised door to take 6-8 weeks. All water connections were dry at time of service.

Near Twin Springs Rd, Georgetown, TX 78633
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced rc harness. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near N Hwy 123 Bypass, Seguin, TX 78155
Arthur B.

Arthur B.

KFCS22EVMS4 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not maiking ice and frost build up on LH freezer rails. Removed door and removed all ice. Found door switch in freezer with ice. Aligned rails. Both rails closes as intended. Used steamer to remove ice from switch. Found lights in freezer working properly. Tested icemaker. Icemaker called for water. No other issues found. Charged only labor; RF350 $159.99 plus taxes. OF to contact customer for payment. All water connections were dry at time of service.

Near Whitney Woods Cir, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice production. Found that the water reservoir cap was almost off and leaking badly. Properly installed reservoir cap and tested unit. Ice is not being produced. All water connections are dry.

Near N Phillips Ranch Rd, Granite Shoals, TX 78654
Thomas L.

Thomas L.

Near W FM 1431, Marble Falls, TX 78654
Diego G.

Diego G.

Arrived on site. Check for temperature issues. Found temperatures and refrigerator compartment at 48°. -10 in freezer. Found evaporator frosted over. Found control not sending power for defrost intermittently. Thawed evaporator. Replaced main control all functions tested OK. No leaks present. Job complete

Near Appaloosa Run, Round Mountain, TX 78663
Diego G.

Diego G.

Arrived on site. Check for temperature issues. Found temperatures and refrigerator compartment at 48°. -10 in freezer. Found evaporator frosted over. Found control not sending power for defrost intermittently. Thawed evaporator. Replaced main control all functions tested OK. No leaks present. Job complete

Near Appaloosa Run, Round Mountain, TX 78663
Diego G.

Diego G.

Arrived on site. Check for temperature issues. Found temperatures and refrigerator compartment at 48°. -10 in freezer. Found evaporator frosted over. Found control not sending power for defrost intermittently. Thawed evaporator. Replaced main control all functions tested OK. No leaks present. Job complete

Near Appaloosa Run, Round Mountain, TX 78663
Arthur B.

Arthur B.

MEDB765FW0 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found only 120v. Advised customer has issue with house wiring/breaker. Advised u it needs 240v to run heat. Customer will have electrician look over. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Fountainwood Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

KRFC704FBS00 (French Door Refrigerator) - Arrived onsite for customer complaint of water leaking in fresh food section of french door refrigerator. Identified leak and found water leaking from filter housing. Orderinf housing and filter. Skyped PARTS and received R/V date of 10/10 per SW. Water turned off at this time.

Near Park Pl Dr, Georgetown, TX 78628
Carlos G.

Carlos G.

Arrived on site and checked the unit for over cooling issue. Confirmed temperatures within normal range. Components checked ok. Sealed cabinet with silicone. Advised customer on proper storage of food. No water leaks present after service. Job complete.

Near Andrews Ave, Marion, TX 78124
Clif L.

Clif L.

Kitchenaid refrigerator KFIS29PBMS00. Arrived on site to diagnose the refrigerator that is forming ice around the icebox assembly. Tested unit and found icemaker running through double fill cycle as control board is not waiting for ice to fully freeze before cycling the icemaker. Also noted facia heater not operating through diagnostics due to shortage heater. Control kit and heater assembly will need to be replaced to complete repairs. Office will need to authorize repairs and set return appointment.

Near Tahoe Parke Cir, Austin, TX 78726
Thomas L.

Thomas L.

Arrived on site for noisy operation. Tested unit for temperatures and found freezer was too warm. 37 in fresh food section and 14 in freezer section. controls set at 0 and 37. The noise is the freezer fan hitting on Frost at the top of the freezer evaporator cover. The freezer evaporator is defrosting properly. It appears that the frost buildup was most likely caused by the door not closing completely. All water connections were dry.

Near Kinswood Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for noisy operation. Tested unit for temperatures and found freezer was too warm. 37 in fresh food section and 14 in freezer section. controls set at 0 and 37. The noise is the freezer fan hitting on Frost at the top of the freezer evaporator cover. The freezer evaporator is defrosting properly. It appears that the frost buildup was most likely caused by the door not closing completely. All water connections were dry.

Near Kinswood Ln, Georgetown, TX 78628
Scott  M.

Scott M.

Near Research Blvd, Austin, TX 78759
Scott  M.

Scott M.

Near Research Blvd, Austin, TX 78759
Scott  M.

Scott M.

Near Research Blvd, Austin, TX 78759
Scott  M.

Scott M.

Near Research Blvd, Austin, TX 78759
Scott  M.

Scott M.

Near Research Blvd, Austin, TX 78759
Scott  M.

Scott M.

Dishwasher

Near Research Blvd, Austin, TX 78759
Carlos G.

Carlos G.

Arrived on site and checked the unit for no operation. Found correct voltage at control but UI not responding. Removed and replaced control and harness. After replacing control and harness, found an F2E1 error code indicating a stuck key. Office to order UI panel for return visit and reschedule customer due to xpart.

Near Co Rd 333, McDade, TX 78650
Arthur B.

Arthur B.

MEDB755DW0 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and checked continuity of element and thermal fuse. Found both with no continuity. Removed element and thermal fuse. Installd new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean at time of service.

Near Karen St, Copperas Cove, TX 76522
Carlos G.

Carlos G.

Arrived on site and checked the unit for not advancing. Checked components and found a faulty latch and control. Ran test cycle and all checks ok. No water leaks present after service. Job complete.; Job Cmpltd, saved tckt [SdLink\163701a.png], snapped 1 QuickPics (via SDM) 9/28/17 11:09: JD there 9/28 THU, 9:46 to 10:58, Arrived on site for "unit will complete cycle, sometimes and sometimes, it won't complete a cycle" complaint. Inspected unit and found wall plug with open ground. Instructed customer that issue cannot be diagnosed without proper power supply. Ran full cycle on good plug, with extension cord. No problems. Customer is having electrician remedy electrical issue, tom

Near TX-304, Bastrop, TX 78602
Jerry C.

Jerry C.

WED5800BW0 Arrived to inspect no heat. The unit would start and run, but there was no heat. The element had failed and I removed and replaced it. I tested the unit and verified heating. The unit cycled at the correct temperatures . I advised the customer in vent cleaning. Lint removed from unit.

Near Boggy Ford Rd, Lago Vista, TX 78645
Arthur B.

Arthur B.

WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complanint of icemaker on french door refrigerator not making ice. Found icemaker stripper stuck mid harvest. Removed icemaker and installed updated new replacement. Reassembled. Tested unit. Unit call for water immediately. No other issues found. All water connections were dry at time of service.

Near Rim Dr, Killeen, TX 76542
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced latch and control. Ran calibration cycle. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near Haysel St, Bastrop, TX 78602
Clif L.

Clif L.

Kitchenaid cooktop KCGS556ESS02. Arrived on site to replace bezels for cooktop. Replaced all three bezels and tested unit. Found all is functioning properly at this time.

Near Heard Loop, Austin, TX 78738
Jerry C.

Jerry C.

WDF520PADM7 arrived to inspect no draining. I found the unit with water standing in the tub. An error code of 6-4 was stored. I ran the unit through service test mode and it operated as designed and generated no further errors. I discussed the issue with the customer and discovered it fills the tub after several days and the customer must use the drain function to stop overflow. I removed the inlet valve and found debris. I replaced the valve and tested the unit. Operational test good, no leaks observed during service.

Near Iveans Way, Austin, TX 78717
Arthur B.

Arthur B.

MTW6500TQ0 (Top Load Washer) - Arrived onsite for customer complaint getting error code “uL” and not completing. Ran diagnostics and found error code “uL and “Lf” error. Spun basket and found bearing grinding. P&L are as follows; W10435302 (Tub Bearing Kit) $115.64, W10372095 (Water Log Valve) $128.47, TL430 $259.99. Subtotal $504.10 plus taxes. Customer is declining repairs at this time due to cost. Collected SVC call fee of $108.24. All water connections were dry at time of service.

Near Wildflower Ln, Temple, TX 76502
Mike C.

Mike C.

Whirlpool Refrigerator GZ25FSRXYY0 Arrived to find ice buildup in the freezer drain pan and duck bill stuck shut. Removed duck bill and installed a drain tube kit. Removed ice from drain pain. Checked operation and unit checks good. Drain tube $26.00 - Service charge and labor $149.99

Near Long Run, Liberty Hill, TX 78642
Arthur B.

Arthur B.

WDT710PAHZ1 (Undercounter Dishwasher) - Arrived onsite to install sump and motor to dishwasher from prior tech’s diagnosis. Removed sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Diego G.

Diego G.

Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete

Near Capitare, Canyon Lake, TX 78132
Diego G.

Diego G.

Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete

Near Capitare, Canyon Lake, TX 78132
Diego G.

Diego G.

Arrived on site. Check for icemaker tray issues. Found icemaker tray not staying stuck on door when opening. Found ice buildup around magnet. Removed ice build up all functions tested OK. No leaks present. Job complete

Near Capitare, Canyon Lake, TX 78132
Mike C.

Mike C.

Maytag Range MGT8720DS06 Arrived to find oven lights on and not turning off and lower oven not heating. Found lower oven door switch out of alignment causing control to indicate that the door is open and the oven will not light with the door open. Adjusted door switch so that is aligned properly. Checked operation and unit checks good.

Near Quail Valley Dr, Georgetown, TX 78626
Daniel  A.

Daniel A.

WED4815EW. Dryer not coming on. Timer not advancing. Verified voltage. Heater and thermal cutoff normal. Replaced thermal fuse. Timer no advancing. Replaced timer. Normal operation after service .

Near Walnut Spgs, Universal City, TX 78148
Mike C.

Mike C.

Whirlpool microwave WMH76719CW0 Arrived to find unit with no display or operation. Found 20 amp fuse bad and upper door switch bad. Installed new fuse and door switch and checked operation, unit checks good. Switch $4.33 - Fuse $8.62 - Service charge and labor $139.99

Near Reinhardt Blvd, Georgetown, TX 78626
Carlos G.

Carlos G.

Arrived on site to replace parts from previous visit. Removed and replaced access valve,uv drier,compressor. Pulled vacuum and held. Charged unit with freon and ran test cycle. Compressor now runs but system has a restriction. Removed drier and hi side connection. Added access valve to hi side and pressurized with nitrogen and not coming out the drier end. Called WP Techline and 7720229718

Near Scott Falls Rd, Elgin, TX 78621
Arthur B.

Arthur B.

WFW95HEDW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer leaking water from bottom. Also found door is locked. Removed top and manually opened door.Removed front door assembly. Found outer tub cracked at 8 o'clock position. Unit will need new outer tub assembly,door latch to complete repair. Advised customer that wet authorization before we can proceed. OF to contact customer for R/V date once authorization is given. Reassembled and unit is disconnected at this time.

Near Breckenridge Dr, Killeen, TX 76542
Clif L.

Clif L.

Kitchenaid venthood UXT5536AAS2. Arrived on site to diagnose a vent hood with lights that are not operating. Found socket bulb receptors corroded causing improper contact with lightbulbs. Replaced both light sockets and tested unit. Found all is functioning properly at this time.

Near Feather Reed Dr, Leander, TX 78641
Diego G.

Diego G.

Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete

Near Legend Pond, New Braunfels, TX 78130
Diego G.

Diego G.

Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete

Near Legend Pond, New Braunfels, TX 78130
Diego G.

Diego G.

Rob on site. Check for light issues. Found lights having delay when opening door. Rebooted control all functions tested OK. No leaks present. Job complete

Near Legend Pond, New Braunfels, TX 78130
Mike C.

Mike C.

Whirlpool washer WTW8040DW1 Arrived to check unit for loud operation during a spin cycle. Found basket not turning freely. Removed tub ring and found a piece of plastic stuck between tub and spin basket. Removed item and checked operation, checked good with no loud sound. Checked unit for any leaks and none were found.

Near Guadalupe River Cove, Georgetown, TX 78628
Arthur B.

Arthur B.

WTW8000DW2 (Top Load Washer) - Arrived onsite for customer complaint of no water entering unit on top load washer. Manual tested water valve and found cold water solenoid not opening. Removed console and removed water valve and installed new replacement. Reassembled. Ran test 052. Unit calibrated successfully. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Pecos Cir, Fort Hood, TX 76544
Clif L.

Clif L.

Whirlpool refrigerator WRF555SDFZ01. Arrived on site to diagnose A refrigerator that is making abnormal noises. Homeowner showed me a recording of the noise the unit is making. Also fully inspected unit and found no mechanical failures. Advised homeowner sizzling noise from freezer is due to defrost cycle running and his normal operation of the unit. No other failures found at this time, and no repairs needed at this time. No leaks were found at time of service.

Near Coachlamp Dr, Cedar Park, TX 78613
Clif L.

Clif L.

Whirlpool refrigerator WRF993FIFM00. Arrived on site to diagnose a refrigerator that is making abnormal noises when running. Found fresh food evaporator had frosted over previously to homeowner thawing unit and ice was hitting the fan motor. Found frost buildup due to RC doors not closing properly due to failed bushings and washers on auto closing hinges. Both bushings and washers will need to be replaced on the left and right RC doors to complete repairs.

Near Dayflower Trce, Cedar Park, TX 78613
Arthur B.

Arthur B.

WDF320PADS3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit. Found unit will fill but not wash. Found sump and motor faulty. Removed defective sump and motor and installed new replacement. Reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. All water connection were dry at time of service.

Near Spirit Of The West Drive, Killeen, TX 76549
Carlos G.

Carlos G.

Arrived on site and checked the unit for dent on freezer door. Confirmed dent on door. Removed and replaced freezer door and nameplate. Heated up gasket to conform to cabinet. Job complete.

Near Lampting Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for poor ice production. Found bin very low on ice. Found all operations normal. Unit made and harvested a slab properly. Inspected unit further and found that the water level sensor was not snapped into the harness properly. Connected harness and customer will observe operation going forward. All water connections were dry.

Near Wilderness Dr, Marble Falls, TX 78654

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