We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Liberty Hill, TX 78642
Kimo
Job Details:
03/22/2023
Arrived onsite to install previously diagnosed parts . Upon arrival I installed the new inlet hose and tested unit and found unit operating as designed no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz00
Near Georgetown, TX 78628
Lou
Job Details:
03/22/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker failed after previous service. Using my jumper wire, I tested the ice maker at points T-H and it failed to harvest. I tested the fill tube from points L-V and it failed to fill the tray. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Kimo
Job Details:
03/22/2023
"Arrived onsite for a refrigerator that is making a loud noise when using the water dispenser after customer replaced the filter. Upon inspection I tested the single valve by disconnecting the feed line to the unit from the valve and leaving the main line connected and placing the Valve in a bucket and then calling for water and found that the valve did not chatter. I connected the waterline back up and called for water and found that the noise returned I removed the filter and tested unit and found that the unit still had the noise. replaced the filter housing and tested unit and for a while the noise was gone but it can back I replace the single valve and tested unit several times and found that the noise went away permanently this time.
We serviced a
ELECTROLUX DRYER
Model EFME627UTT2
Near Austin, TX 78735
Matthew
Job Details:
03/22/2023
"Arrived onsite for dryer making buzzing/vibrating noise during use. Ran unit and could hear some vibration. Disassembled and inspected. Found idler, rollers and belt all in good shape with no signs of premature ware. Did find blower wheel with lint accumulation. Cleared lint and reassembled. Reschedule unit and found noise when away. Recommended duct cleaning due to accumulation and also duct has not been cleaned
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/22/2023
Arrived on site to test unit for leaking. Found drain tube is a make-shift tube made of copper tubing. Found with minimal use tubing starting to sweat. Sweating tube is culprit of leak.
We serviced a
WHIRLPOOL OVEN
Model KOSE500EBS04
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/22/2023
"Arrived on site to test unit for not heating. Heated to 350 and found broil, bake and convection elements not heating. Checked voltage at out let and got 120vac from L1 to neutral and ground but 74vac from L1 to L2. Got 74vac from L2 to ground and neutral. Reset breaker and noticed breaker not sitting properly in panel. Got voltage to be correct and verified now heating but advised breaker would need to be repaired.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fischer, TX 78623
Andrew
Job Details:
03/22/2023
Arrived on site and installed previously diagnosed sump assembly and heating element. Completed diagnostics with no issues. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Wesley
Job Details:
03/22/2023
"Arrived onsite and tested refrigerator for possible nuisance tripping. Determined all loads to operate properly without hard shorts. Visually inspected heater operating and let run for 10 minutes. Experienced one nuisance trip when the defrost heater was on for 10 seconds in diagnostics, reset breaker and commenced to operate properly. Advised customer that manufacturers literature requires non gfci breakers to nuisance tripping. Customer is running extension cord to non gfci outlet to test before changing fridge circuit breaker.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Kyle, TX 78640
Andrey
Job Details:
03/22/2023
"Arrived on site to test unit for water leak, tested unit in diagnostics all components are activating properly, inspected under unit, no leaks or water trials from previous leak, split door found no signs of water around dispenser, gasket is sealing good, possible that the spray arms got restricted during operation causing a stream of water to push water out from dishwasher, advised customer to monitor and make sure nothing is restricting spray arms, unit is running as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Vincent
Job Details:
03/22/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was door needed adjustment. Adjusted wheels to adjust the doors and unit is now properly adjusted. No leaks where observed during service."
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS4
Near Leander, TX 78641
Vincent
Job Details:
03/22/2023
Arrived on site to install parts previously diagnosed. Installed new fan blower and tested. Unit is now operating as designed. Job completed.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/08
Near Round Rock, TX 78665
Cliff
Job Details:
03/22/2023
Arrived on site to diagnose a refrigerator that is leaking. Found same line backed out of reservoir that was fixed last time due to retaining clip not installed properly. Reset line and reinstalled clip. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78645
Vincent
Job Details:
03/22/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher blinking the clean light. Entered diagnostics and retrieved error code 8-4. I found the float switch broken. Installed new float switch and tested unit. Its operating as designed. No leaks observed during service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Pflugerville, TX 78660
Wesley
Job Details:
03/22/2023
Arrived onsite for construction damage on refrigerator doors. Determined the doors were smudged and only needed to be cleaned. Cleaned doors to restore factory finish. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Wesley
Job Details:
03/22/2023
Arrived onsite and determined the control to be at fault for freezing and not defrosting often enough based on case history with this unit. Replaced control. Unit is now operating as designed.
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS1
Near Austin, TX 78759
Scott
Job Details:
03/22/2023
Arrived on site for no power to microwave . Outlet getting voltage . Checked interlock switches . Found 20A fuse had blown . . All checked normal. Replaced fuse . Unit powered up. Mag sparked and powered off . Customer is going to get new unit . Collected 162.36 AUTHO E33394 Job complete
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Austin, TX 78731
Scott
Job Details:
03/22/2023
"Arrived on site for convection fan making noise again . Adjusted mounting brackets , and repositioned fan blade . Ran unit in convection and a regular bake cycles . All checked normal. No new noises Job complete"
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78704
Scott
Job Details:
03/22/2023
Arrived on site for unit flashing f27 over fill error. Found some water in tub. Ran manual diagnostic all checked normal. Ran Manuela flush test . Didnt detect any valve dripping. Reconnected water level connections. No kinks found in pressure hose . Cleared error code . Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Bastrop, TX 78602
Joe Z
Job Details:
03/22/2023
Arrived on site for not completing cycle and unit has standing water. Upon arrival ran diagnostics and for F9-E1 long drain. Test drain pump and is out of resistance. Inspected control and found burn mark. Need to replace control and drain pump. Replaced drain pump and control and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Smithville, TX 78957
Joe Z
Job Details:
03/22/2023
Arrived on site to install previous ordered part. Replaced capacitor W11395618. Ran automatic cycle to test unit. Unit operates correctly on automatic cycle. Started a normal cycle to test normal operations. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Cliff
Job Details:
03/22/2023
Arrived on site to diagnose a washer that is leaking. Found small hole in drain line and replaced drain line. Tested unit and found all is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Andice, TX 78628
Cliff
Job Details:
03/22/2023
Arrived on site to diagnose a range with smoking oven. Found customer going through new oven burnout period and it is normal for a new unit to smoke during first baking cycles. No repairs needed at this time and all is working properly. Documented issue with whirlpool saftey team.File# 7735971937
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Georgetown, TX 78633
Cliff
Job Details:
03/22/2023
Arrived on site to diagnose a dishwasher that is not cleaning properly. Found circ pump not pressurizing properly preventing water from reaching sprayers. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kingsland, TX 78639
Maurice R
Job Details:
03/22/2023
Arrived onsite for dishwasher door not staying up. On inspection the rubber pad broke on the right side of the dishwasher. Replaced both pads on the dishwasher. Tested the door and it is operating as designed and no water leaks detected during inspection.
We serviced a
WHIRLPOOL COOKTOP
Model WCI55US0JS01
Near Spicewood, TX 78669
Leonardo
Job Details:
03/22/2023
Arrived on site to test unit for burner not getting hot. Test unit and found unit is induction cooktop it will not get hit with out a cooking special induction pan. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leander, TX 78641
Kimo
Job Details:
03/22/2023
"Arrived onsite for and refrigerator that has not made ice. Upon inspection I found the the ice maker cycle properly and the ice box thermistor tested good along with the icebox fan. By all accounts, the unit should be making noise. I advised the customer to wait a couple of days to see if it begins producing ice to contact whirlpool if not."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
Kimo
Job Details:
03/22/2023
Arrived onsite to install previously diagnosed parts upon arrival I installed the Tod and the hardware kit. And tested the unit several time and found unit operating as designed. Job complete ; used 1 WP4449751 (Tod) from stock
We serviced a
WHIRLPOOL RANGE
Model WCE55US0HS01
Near Leander, TX 78641
Lou
Job Details:
03/22/2023
"Arrived on site to inspect cooktop not square with the countertop. Upon further inspection, I immediately found that the top left corner nearest the backsplash was seated closer than the right side. When I backed away from the unit, I could see where the backsplash was bowed outward near the left side of the unit. Using my measuring tape, I measured the countertop from the left side (63cm), the middle (63 1/2cm) and the right side (64cm) and took photos of all measurements. At the customers request, I measured the countertop from the far left and at the far right sides and found almost an inch difference. I advised the customer of my findings and they were standing with me while taking the measurements. I tested the unit and all burners are operating as designed. Customer advised that the inspector advised them to contact warranty to service. I advised the customer that the issue is with the backsplash/wall behind the unit and not the unit itself. No repairs needed at this time, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Andice, TX 78628
Lou
Job Details:
03/22/2023
"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that they washed a large load and the unit began to make a loud noise. Customer advised it was a queen sized comforter. I advised the customer that the unit is designed to wash nothing larger than a full or twin sized comforter, but they should only wash small/medium sized loads. I placed the unit in diagnostics showing no error codes and manually tested the spin cycle and could hear the unit gearcase louder than normal. I tilted the unit back and found the pulley shield damaged from the tub dropping too low with the large load and causing the pulley to rub on the shield (photo). I removed the pulley to find gearcase oil on the underside of the pulley and on the gearcase. I removed and replaced the gearcase, belt and cam and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Florence, TX 76527
David Z
Job Details:
03/22/2023
"Arrived on site to diagnose dishwasher with dead panel. On arrival found power to unit was shut off at switch. Turned power on and verified unit does light up, but that's all. Couldn't get a response out of the start / cancel buttons on the UI. Replaced UI box. Tested unit with new UI and verified all functions working properly. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Marble Falls, TX 78654
Maurice R
Job Details:
03/22/2023
"arrived onsite for washer making noise. On inspection found that the tub was not spinning at full speed. On further inspection found that the tub was hitting the side of the cabinet. I raised the feet on the left side to balance the tub in the middle. I re calibrated the unit and retested the unit. The spin cycle is spinning at full speed and not hitting the side of the cabinet. There is a noise when the unit is spinning down, told customer if the unit gets louder or clothes come out to wet to call us back."
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Cedar Park, TX 78613
Kimo
Job Details:
03/22/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new gearcase and slider and tested the unit and found unit operating as designed no leaks job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Georgetown, TX 78628
Lou
Job Details:
03/22/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the door gasket being torn and unable to remove it, I removed and replaced the inner door panel, catch and installed a new gasket on the inner door panel and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near Killeen, TX 76541
Tyler
Job Details:
03/22/2023
"Arrived on site for dryer randomly turning on, overheating, and not fully drying. Upon arrival confirmed issue and found ACU failing and replaced it. Also found venting within h9me clogged with tests kit and instructed customer to get a dryer vent cleaning asap t preventfurther issues from occuring. Unit working as designed.call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Copperas Cove, TX 76522
Tyler
Job Details:
03/22/2023
"Arrived on site for washer constantly draining. Upon arrival confirmed issue and found resistance to drain motor at 20.5ohms. Found control and fused relay constantly sending 120v to drain pump. After replacing ACU I found resistance to drain motor increasing over 26 ohms. Replaced drain motor and found 7nit working as designed with no leaks, call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Killeen, TX 76549
Tyler
Job Details:
03/22/2023
Arrived on site for refrigerator needing previously diagnosed control and heater asm and thermistors. Upon arrival installed required parts. Informed customer to give 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdhz07
Near Killeen, TX 76549
Tyler
Job Details:
03/22/2023
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found ice maker rotary teeth stripped from inner workings of motor. Replaced ice maker then retested unit. Found no leaks and ice maker working as designed. Informed customer to give unit 24-48 hrs to stabilize and fill ice bucket. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Killeen, TX 76549
Tyler
Job Details:
03/22/2023
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice maker thermistor failing. Replaced ice maker and found unit could fill and harvest as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Marble Falls, TX 78654
Gerry C
Job Details:
03/22/2023
"WRT138FFDM01 Arrived to instal previously diagnosed and ordered part. I found the ice maker supply line needed to be fully inserted and after completed, the unit operated as designed and there were no visible leaks during testing. No part required to complete repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78739
Luis
Job Details:
03/22/2023
Arrived on site for door issues. Found deli harness interfering with closure of deli door adjusted harness tested door operation good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HBS01
Near Austin, TX 78753
Luis
Job Details:
03/22/2023
"#1975Arrived on site for no ice. Found on/off light blinking,found harness not fully secured in housing,adjusted housing inserted harness correctly to harness powered unit on ran diagnostics all test passed ran normal operating cycle passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78746
Luis
Job Details:
03/22/2023
"Arrived on site for no,ice. Ran diagnostics diagnosed a defective icemaker,replaced icemaker ran diagnostics icemaker passed harvest test ran fill test passed."
We serviced a
GE REFRIGERATOR
Model ZISS42DCASS
Near Austin, TX 78746
Luis
Job Details:
03/22/2023
Arrived on site. Found defrost timer not rotating out of defrost cycle with a turn on setting control will rotate and exit defrost. Replaced defective defrost timer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Marcos, TX 78666
Andrey
Job Details:
03/22/2023
"Arrived on site to test unit for freezing food in RC, tested unit found damper stuck open half way, replaced damper and noticed that there were items pushing against back wall, explained to customer how the air circulation works and not to restrict air flow, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near San Marcos, TX 78666
Andrey
Job Details:
03/22/2023
"Arrived on site to test unit for no ice production, tested unit found fill tube is frozen again, replaced heater and control, ran ice maker through diagnostics, water is filling, advised customer to monitor and if no ice production will call use back, job complete"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near San Marcos, TX 78666
Andrey
Job Details:
03/22/2023
"Arrived on site to test unit for not draining, tested unit found no error codes stored, ran diagnostics test twice, all components are activating properly, advised customer to run unit and see what it does, if issue still persists then I would recommend replacing control for erratic behavior, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEW4
Near San Marcos, TX 78666
Andrey
Job Details:
03/22/2023
"Arrived on site to replace previously diagnosed control, ice maker and valve, replaced parts and tested, ice maker completed cycle and filled with water, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Waco, TX 76710
Jonathan M
Job Details:
03/22/2023
"Arrived on site for a refrigerator. That is flashing a PO Eric code. Indicating a power outage. Inspected unit and work area. Ran unit through diagnostics and I tested the evaporator fan, air baffle, ice maker, door switches, and thermistor checks. All checked good. Found no evidence of a defrost inside of the refrigerator or freezer sections. Check the deli, user interface and found it working and operating as designed. All lights in the refrigerator were working as designed with no electrical shorts. Neither the builder nor the customer was available for further questioning and the PO message is set off due to any disturbance and electrical supply. Due to an ability to replicate the issue, I am advising this customer that the unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Waco, TX 76710
Jonathan M
Job Details:
03/22/2023
"Arrived on site for a wash machine that is not spinning close out. Inspected unit and work area. The customer advised that when the unit is put on the normal cycle, the unit does not spin out the clothes, and they are having to run it through a drain and spin. They advise theyve run other cycles and every other cycle seems to work, but not the normal cycle. I ran the unit through a diagnostic check and did not find any stored error codes. Round the units are an auto test in the unit ran as designed. Checked the normal setting and found that the spin had been turned off causing the issue. Did advise the customer that they would need to adjust. Theres been setting in order to get the unit to spin out properly. The unit is working as designed. Cole complete."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Waco, TX 76706
Jonathan M
Job Details:
03/22/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found the UI completely covered in steam and moisture. Replaced the user interface and tested the unit with a vent test kit. Found poor airflow circulation for all dryers. Checked the vent hose behind the unit and found the vent hose completely full of water and the unit venting into the floor. I did advise the customers at the issue is with his vent and would need to be fixed prior to any further use of the dryer. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Waco, TX 76706
Jonathan M
Job Details:
03/22/2023
Arrived on site to install previously diagnosed Bart. Inspected unit and work area. Replaced the Laura harness and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Robinson, TX 76706
Jonathan M
Job Details:
03/22/2023
"Arrived on site for a dryer that is making a squeaking sound during operation. Inspected unit and work area. Confirmed the customers complaint and disassembled the unit. Found one of the rollers in the idler pulley causing the sound. Replaced both rollers in the idler, pulley and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Waco, TX 76712
Jonathan M
Job Details:
03/22/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the strike and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Hewitt, TX 76643
Jonathan M
Job Details:
03/22/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the user interface Consol and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78738
Leonardo
Job Details:
03/22/2023
Arrived on site to test unit for right front burner not igniting. Test unit and found clogged burner head. Cleaned burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78759
Luis
Job Details:
03/22/2023
"Arrived on site for not dispensing ice. Removed ice container found coupling to shaft to extending to meet ice container coupling,removed shaft found spring frozen and stuck between shaft and coupling,heated shaft spring engaged correctly,cleaned moisture from inside of shaft,spring and coupling. Added grease in shaft,on spring and in coupling reassembled unit tested ice dispenser unit working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Austin, TX 78733
Matthew
Job Details:
03/22/2023
Arrived onsite for start button working intermittently. Upon arrival inspected unit. Customer demonstrated error. Found that at times customer was easing the door gently closed not allowing the switches to activate. Notified customer that a Firm close from center will insure good contact of switches. Tested multiple times with customer present and unit is functioning properly. Job complete
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Austin, TX 78702
Joe Z
Job Details:
03/22/2023
Arrived on site for not operating. Upon arrival test unit and found no power when pushing start. Test polarity and only getting 205 from L1 to L2 uploaded pictures on SD. Found unit has failed element and thermal fuse need to replace element and thermal fuse. Replaced element and fuse. Unit no powers on. When observing heat cycles noticed element is not heating to full potential being that it is only getting 205 v. Test ventilation with vent test kit and failed . Removed vent hose and test passed. Uploaded pictures on SD. ADVISED to have electrical checked and vent cleaned. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Leander, TX 78641
Kimo
Job Details:
03/22/2023
"Arrived onsite for a range with an oven that wound ignite. Upon inspection I found that the module had a burnt resistor p, I replaced the module and tested the unit several times and found unit operating as designed both in back and broil. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Killeen, TX 76542
Tyler
Job Details:
03/22/2023
Arrived on site for washer needing previously diagnosed ACU and drain pump. Upon arrival installed both parts. Ran reset and found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Kimo
Job Details:
03/22/2023
"Arrived onsite to install previously diagnosed parts upon installation I found the there was a hole in the drain hose WPW10545278. That would leak when the unit drained. I also found that the bracket on the left side of the unit was bent, causing hinge to rub against it. Also found that spring had came loose off of the head. I adjusted the bent section of the bracket so that nothing was making contact with the hinge when the door is opened closed then I reattached the spring for the hinge and tested the unit again and found unit operating as designed no leaks at this time."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Briarcliff, TX 78669
Leonardo
Job Details:
03/22/2023
Arrived on site to replace turn table motor and parts for turntable. Test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Austin, TX 78738
Leonardo
Job Details:
03/22/2023
Arrived on site to test unit for burner not igniting correctly. Found left and right front burner clogged. Cleaned burner heads test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78704
Matthew
Job Details:
03/22/2023
"Arrived onsite for frost still building in freezer compartment. Upon arrival inspected unit. Customer showed pictures of frost on product. Opened door and found minimal frost. Opened and closed door several times and door is sealing. Place paper between seal and cabinet and close door, needed to tug paper on each side to remove. Customer is not satisfied with effort needed to insure door is closed. Called tech line for assistance and recommended. Spoke to Robert. SR#7735872394. Checked door closing and was functioning properly. Tech had no additional recommendations at this time other that stressing the proper opening and closing of the door. Also if needed customer can reach out to customer service. Left customer with SR# and customer service contact info. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dripping Springs, TX 78620
Kevin
Job Details:
03/22/2023
"Arrived on site and inspected dishwasher and town harness connection to float switch is loose. After resetting connection dishwasher will now begin a normal cycle and is running properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/22/2023
Arrived on site to test unit for no ice production. Found ice maker completed harvest with no issues but did not fill. Found full cup was frozen over. Customer stated they recently had water issues and ice maker stopped working during this time. Advised unit would need to be unplugged to allow fill cup and tube to thaw out. Unable to currently thaw manually without causing damage to unit. Customer is leaving for Missouri on Saturday 3/25 and appliance is in RV.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Seguin, TX 78155
Andrey
Job Details:
03/21/2023
"Arrived on site to test unit for squeaking noise, tested unit could not mimic any noise removed rotor and slider, found slider has some rubbing marks that could be contributing to the noise, adjusted clutch and replaced slider as precautionary, no signs of gear case failure, put unit together and ran multiple spin cycles in different speeds, unit is running properly, since customer only noticed it once, advised customer to monitor it and if noise returns to take videos and call us back, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Temple, TX 76502
Tyler
Job Details:
03/21/2023
Arrived on site for wall oven not making any sound responses after electrical outage. Upon arrival confirmed issue but found no errors in diagnostics. Ran a factory reset on unit and found sound functionality restored. If issue reoccurs then ui control will need to be ordered. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Temple, TX 76504
Tyler
Job Details:
03/21/2023
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice maker turned off. Repowered ice maker and found unit working as designed with no leaks. Informed customer to give unit 24 hrs to fill bin. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cedar Park, TX 78613
Vincent
Job Details:
03/21/2023
Arrived on site to install parts previously ordered. Installed LH upper track and tested. Unit is now operating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78747
Scott
Job Details:
03/21/2023
"Arrived on site ,replaced left pantry door ( now comes with new control ui) ,replaced FZ led and one led module in fresh food front module on ice box . Unit is now performing normally. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Austin, TX 78748
Scott
Job Details:
03/21/2023
"Arrived on site for non responsive control panel . Customer had plugged dishwasher into disposal outlet and unit is powering up . Ran diagnostics, no error codes . Unit passed test wash . Element is coming on . Recommended having outlet behind dishwasher checked out . No water leaks detected at time of service . Job complete ."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Kyle, TX 78640
Kevin
Job Details:
03/21/2023
"Arrived on site and found saved error code for long fill, Attempted to run automatic cycle and drain pump would not engage. Inspected drain pump and found broken wiring harness connection. Took one picture. Repaired wiring and washer will now complete a diagnostic cycle. If issue happens again a lower harness will need to be prescreened, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Andrey
Job Details:
03/21/2023
"Arrived on site to test unit for not spinning, tested unit in diagnostics found when trying to spin lights on the dashboard start pulsating like there was a power drain from system, inspected capacitor and found it leaking oil, replaced capacitor and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Seguin, TX 78155
Andrey
Job Details:
03/21/2023
"Arrived on site to test unit for leak, customer stated that the only time the washer leaks is when she is running a cleaning cycle with afresh, removed back panel and found sud residue around vent, customer has a water softener and a combination with afresh is creating excessive amount of suds that are being pushed out through air vent, do to water softener advised customer to run cleaning cycles with bleach or vinegar, ran a full diagnostics cycle, all components are working properly, customer will try this and if it still leaks will call us back, unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WRT318FZDW09
Near New Braunfels, TX 78130
Andrey
Job Details:
03/21/2023
"Arrived on site to test unit for ice maker leaking water, tested unit found extension tube to short causing water to miss ice maker and accumulate on bottom of freezer, replaced tube, ran ice maker through diagnostics completed cycle and filled with water, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Lakeway, TX 78738
Luis
Job Details:
03/21/2023
Arrived on site for freezer not cooling correctly. Checked fresh food evaporator partial frost pattern found oil residue on evaporator ordering new evaporator and compressor. ordrng 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 WPW10643261 (Ff evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB05
Near San Marcos, TX 78666
Andrew
Job Details:
03/21/2023
Arrived on site to test unit for not cooling. Found compressor was bad. Spoke with Techline and advised to replace compressor. Needing lock ring kit as cap tube to drier is steel. Needing 2hrs on return visit and SS tech. Office to reschedule. ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (UV) and 1 W10913906 (Access) and 1 Lockringkit (Lock ring kit)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Burnet, TX 78611
Gerry C
Job Details:
03/21/2023
"MVWB765FW1 Arrived to inspect code and non-operability. During initial inspection, I found the gear case had failed and there was a considerable amount of oil that had leaked out and had been flung within the lower part of the chassis. ; ordrng 1 W10754161 (Rotor) and 1 W11550891 (Agitator) and 1 W10734521 (Slider) and 1 W11393685 (Gear Case)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Austin, TX 78724
Wesley
Job Details:
03/21/2023
Arrived onsite and found unit possibly in warranty. Provided photos of receipts. Customer looking for warranty service. Office to notify if warranty status inaccurate. Fc evap frozennthrough causing cooling failure. Ordering parts to repair. ; ordrng 1 W11546681 (Evap harness) and 1 W11546981 (Defrost heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
Tyler
Job Details:
03/21/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found unit at 72 degrees. Found low side leak in evap coil and unit lost all refrigerant. ordrng 1 W10913906 (Access valve) and 1 W11125124 (Compressor) and 1 W11507067 (Evap coil)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Marcos, TX 78666
Andrew
Job Details:
03/21/2023
Arrived on site to test unit for not locking. Put unit unit diagnostics but was unable to get control to send voltage to components. Found drain hose too far in drain pipe. Recommend drain pump and control replacement at the same time to prevent damage to new control. Scheduled; ordrng 1 W11510463 (Control) and 1 W11396717 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Hutto, TX 78634
Lou
Job Details:
03/21/2023
"Arrived on site to inspect refrigerator lights not working and ice maker not working. Upon further inspection, I found the modules in the RC and FC sections dim. Also, I found the ice bin completely full. Customer advised that the ice wont dispense. I tested the dispenser and it began to dispense. The water dispenser is operating properly. When I went to test the ice dispenser again, it failed. I removed the dispenser motor cover and found the motor with rust in it and ice in the cover. When I pressed on the ice paddle, the UI lights failed to come on. I removed the ice bin and found ice in the chute that appeared to be from an air leak. I removed and replaced the 12 LED modules per service pointer #W11606409 and tested operation. All LEDs are operating as designed. I am ordering the UI, dispenser motor, ice paddle, ice door motor and ice door and CNOTE-AUTHORIZATION. Office to schedule return service once they receive authorization to replace parts. No water leaks observed during service.; ordrng 1 W10271509 (Dispenser motor) and 1 WPW10151236 (UI) and 1 WPW10546285 (Ice door motor) and 1 WPW10504458 (Ice door) and 1 W10133603 (Ice paddle) and 1 CNOTE (AUTHORIZATION)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Spicewood, TX 78669
Kevin
Job Details:
03/21/2023
Arrived on site and found the latch is broken. Attempted to replace it but prescreened part is for a different model and broke when attempting to install. Correct part and new bezel will need to be ordered; ordrng 1 W11394572 (Lid latch) and 1 W11559688 (Bezel)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near New Braunfels, TX 78130
Leonardo
Job Details:
03/21/2023
Arrived on site to test unit for display not working correctly. Test unit and found shorted display will order new console office to reschedule ; ordrng 1 W11632700 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Liberty Hill, TX 78642
Maurice R
Job Details:
03/21/2023
"Arrived on site for washer leaking. I called tech support and they said there was a SP released about the tub ring at the end of December 2022 that details the issue that the Washer is having. Ordering tub ring W11590590. Office to schedule when part comes in, part not available in Tx.SR7736000586; ordrng 1 W11590590 (Tub ring)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Hutto, TX 78634
Cliff
Job Details:
03/21/2023
Arrived on site to diagnose a dishwasher that is not cleaning properly. Found lower sprayer broken and hitting rack and upper sprayer clogged. Both sprayer arms will need to be replaced to complete repairs and return date set ; ordrng 1 W11101428 (Lower arm) and 1 WPW10448645 (Upper arm)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78725
Scott
Job Details:
03/21/2023
"Arrived on site for no cool fridge . Both sections room temp . Compressor humming and pulling too many amps . Ordering compressor ,uv drier ,service port, r600 kit ,coupler kit , nitrogen , weigh 3 hrs . No water leaks detected. Call to set return.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Liberty Hill, TX 78642
Gerry C
Job Details:
03/21/2023
"WRT318FZDM09 Arrived to instal previously diagnosed and ordered parts. I found the RC at 32?F measured in the lower part of the chamber and 35 in the upper part. The compressor was running and I could hear the refrigerant sputtering and intermittent. I found the evaporator cover was not seated and the top left corner was out far enough the screw would not make contact with its insert. The evaporator had a small amount of frost, only along 1/2 of the first loop. The thermistors tested within spec, including simultaneous water bath testing and do not require replacement. The compressor was using 1.1 amps and the high side discharge was only semi-elevated in temperature. The condenser was not a warm as expected. Thermography showed the high side of the sealed system was too cool. I suspect the unit was mis-charged and will require recharging. The sealed system will require correction prior to any further testing and diagnostics. Office to schedule return service for tech GCO. Does not require 2 hours. No water connections to unit.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details:
03/21/2023
Arrived on site and installed previously diagnosed ice-maker. Completed harvest with no issues. Filled as designed. Found diffuser cover support hanging. Recommend replacing support cover. Part showing out of stock. Found water flow from dispenser is working as designed. Office to reschedule. ; ordrng 1 WPW10457601 (Cover support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Burnet, TX 78611
Gerry C
Job Details:
03/21/2023
"WRT312CZJW00 Arrived to instal previously diagnosed and ordered parts. I discussed the issue with the customer and found that the unit will not cool after changing temperature settings for a very long duration, sometimes not until the following day. Internal temperatures were 0 in the FC and 35 in the RC and the unit had clearly been running and just cycled off. Curiously, with the cold temperature in the FC, ice cream that had been in the unit was mushy, yet had ice crystals on the surface of the container. I verified the compressor was operating and efficiently moving refrigerant through the system via thermal camera and also noted the inverter compressor would only operate at low speed mode during all testing, except for startup where it would ramp to approximately full speed and the quickly decelerate to low speed mode. Later testing also revealed that after allowing the cabinet to warm up considerably, the compressor will go to high speed mode. I verified both thermistors were within range and that VCC voltage was within range as well. The unit will not make it to the later stages of the service mode and therefore any potential trouble codes cannot be read. The defrost system works as designed and I found no signs of excessive frost in the evaporator area. I contacted the MFG, tech Chris and advised of my findings. File # 7735998886. The MFG tech recommended replacement of the main control prior to attempting any sealed system service. No water connections. ; ordrng 1 W11376453 (Control / UI) and 1 Officetoschedule (Office to schedule) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Burnet, TX 78611
Gerry C
Job Details:
03/21/2023
WED8620HC2 Arrived to inspect noise. I found the rear seal had detached and had also been damaged beyond use. The MFG requires the drum to replaced for warranty. Office to order part and contact the customer to arrange return service. ; ordrng 1 W10541657 (Drum Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Austin, TX 78732
Vincent
Job Details:
03/21/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making noises and also that its freezing produce. Retrieved temps RC 33? deli 31? FC 06?. Called techline and spoke to rich SR#S7735996623 recommended to replace the control board and install the mastic on the cap tube on evaporator. See pic for install complete. Im ordering the control and office will contact customer when parts are available to reschedule. No leaks where observed during service. ; ordrng 1 W11626109 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Austin, TX 78745
Scott
Job Details:
03/21/2023
"Arrived on site for no cool fridge . Both sections room temp . Compressor humming and pulling too many amps . Ordering compressor ,uv drier ,service port, r600 kit ,coupler kit , nitrogen , weigh 3 hrs . No water leaks detected. Call to set return.; ordrng 1 W11635510 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Weight3hrs and 1 Couplerkit and 1 Nitrogen"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Austin, TX 78737
Scott
Job Details:
03/21/2023
Arrived on site for making noise and bouncing around when trying to spin . Found shocks to be weak during spin . Unit is draining properly . Ordering shocks . No water leaks detected at this time. Call to set return .; ordrng 1 W11117022 (Shocks)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM00
Near Austin, TX 78734
Kevin
Job Details:
03/21/2023
"Arrived on site and replaced control board, inverter, and while replacing magnetron found door switch on right hand side was broken. Spoke with CS, Previous technician ordered interlock harness but did not replace it. Spoke with tech line and they said it will need to be replaced to correct issue. 7735995998; ordrng 3 W11188752 (Fuse)s and 1 W11578578 (Interlock harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seguin, TX 78155
Andrey
Job Details:
03/21/2023
"Arrived on site to test unit for UI issues, tested unit found UI acting erratically, will not activate cycles every time same issue as last time, split door did not find any loose connections, called tech line to troubleshoot further, per tech line the UI needs to be replaced again due to intermittent shorts in the touch pad, SR#7735389767, ordering front door panel UI assembly, office to reschedule ; ordrng 1 W11416788 (Panel with UI)"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Round Rock, TX 78665
Lou
Job Details:
03/21/2023
"Arrived on site to inspect dryer noises. Upon further inspection, the customer demonstrated and turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit and found the tension pulley and back rollers almost seized to their axles. Also found the front rollers not functioning well. The belt is beginning to fray, as well. I removed and replaced the rollers, tension pulley and belt and cleaned the tension pulley axle and all 5 rollers axles and vacuumed the unit (before/after photos). Reassembled the unit and tested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, TX 78626
Lou
Job Details:
03/21/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the wash temp selection switch and knob being broken, I removed and replaced both parts and tested, unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG REFRIGERATOR
Model LFXS30766S
Near Austin, TX 78717
Kimo
Job Details:
03/21/2023
"Arrived on site for a refrigerator that is leaking in the rc. Upon arrival I found that the unit was in defrost. I checked under the vegetable drawer and found water/ice,I then checked the drain tubes and found that they were clogged. I replaced the gunk clogged the tubs cause water to backup into the unit then removed the ice/ water from the inside of the unit. I also level the unit before leaving I found nothing else out of the ordinary.