We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Temple, TX 76502
David Z
Job Details: 12/27/2022
"Arrived on site to install previously diagnosed defrost thermistor. Melted down enough ice to gain access to thermistor, replaced with new. Found brown wire going to defrost heater was pulled out of the connector. Straightened terminal and refit. Tested unit and verified proper readings and that defrost heater is working properly. Customer advised they must defrost the unit to regain full cooling. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Coupland, TX 78615
Cliff
Job Details: 12/27/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off and reset switch to on position. Icemaker cycled and filled on its own and no further repairs needed. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Taylor, TX 76574
Cliff
Job Details: 12/27/2022
Arrived on site to diagnose a washer that was leaking. Tested all parts and components and found no failures to unit at this time or evidence of leaking from washer. Did note evidence of clogged dryer vent causing condensation leak from dryer. Advised customer on findings and job is complete.
We serviced a
WHIRLPOOL FREEZER
Model wrt541szdm01
Near Hutto, TX 78634
Cliff
Job Details: 12/27/2022
Arrived on site to replace light housing for refrigerator. Replaced housing and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model PRG4810NP
Near Austin, TX 78732
Vincent
Job Details: 12/27/2022
"Arrived on site for range, inspected unit and work area. Customers complaint was the knob after previous tech was here was not staying in position. Tested and found knob not turning properly because it was missing the little metal inside the knob that keeps it from falling off. Inspected all knobs and found it on one of the other valves. Reinserted the metal bracket and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Morgan, TX 76671
Jonathan M
Job Details: 12/27/2022
Arrived on site for a washing machine that is making a grinding sound when in use. The customer advised that the unit has only been run one time and began making a crazy grinding sound at the end of the cycle in which they stop the unit all together. Turn the unit on and could hear that cam stripping on the bottom. Checked underneath the unit and found that the cam bolt had become detached from the cam. Reattach the bolt with some Loctite antacid the unit. The unit began to work and operate as designs. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Meridian, TX 76665
Jonathan M
Job Details: 12/27/2022
"Arrived on site for a washing machine that is leaking out of the back. Inspected unit and work area. The customer advised that the unit was leaking after they ran a comforter and quilt inside of the washroom. He did advise that the unit went off balance and leaked pretty heavily. Took off the back panel and did find water residue seemingly coming from the vent at the top. Ran the unit through an auto test and the unit ran as designed with no leaks present during operation. The customer and I went ahead and ran a quick wash cycle for 20 minutes and found the unit running through every single portion of the wash cycle without leaking as well. I did advise the customer it is possible that because the unit went so far off-balance, when it was spinning it may have shot water through the vent and caused the leak. The customer advised that was probably the situation as well just because we could not replicate any failures running through all the testing. The unit is working as designed. Call complete."
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Laguna Park, TX 76634
Jonathan M
Job Details: 12/27/2022
Arrived on site for a range that wont ignite in the left oven. Inspected unit and work area. Confirm the customers complaint in and checked all connections to the spark module. Found all connections were good but found a burn mark on the spark module DSI board. Replaced the DSI board and tested the unit. The left oven began to work and operate as designed. The customer also had complained about the flames inside the oven and on the burners themselves. Took a part two of the burner orifices and found that the unit had not been converted from natural gas to propane as the customer was on propane gas. I explained that they would need to have the unit converted by a plumber. Otherwise the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waco, TX 76704
Jonathan M
Job Details: 12/27/2022
Arrived on site for a washing machine that is not draining. Inspected unit and work area. Did confirm that the washer had been full of water and was attempting to drain but water was not leaving the unit. Disconnected power and checked underneath the unit. Found the drain pump registering 19.5 ohms of resistance indicating a good drain pump. Found all wires were connected underneath with no split wires of any kind. Found that the customer was on a closed drain at the wall and attempted to remove the closed drain clamps. As soon as I went to remove the drain hose found water shooting out of the PVC pipe indicating some sort of blockage in the drain pipe itself. I did advise the customer that the issue appears to be with her drain inside of the home not with the actual washer. Advise the customer to have a plumber come out to fix their draining situation for full resolution. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Waco, TX 76708
Jonathan M
Job Details: 12/27/2022
Arrived on site for a refrigerator that has a gasket issue. Inspected unit and work area. The customer advised that the gasket is not the issue but that she has several problems with her refrigerator since it was installed two weeks ago. One issue is the leveling of the unit as the unit rocks back-and-forth when the doors are opened. I found that the rollers had not been adjusted to the leveling of the kitchen. The second issue was that the icemaker wasnt put in right and was leaning causing ice cubes to dump out all over the freezer. The last issue was with her refrigerator door swinging all the way open and not catching anywhere. Found the issue with the refrigerator door due to the door being flipped to the other side but the door stop bracket not being swapped as well. Went ahead and fixed all three issues and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/27/2022
Arrived on site for dryer over heating. Upon arrival confirmed issue and found thermistor sensor failing to register correct temps leaving dryer. Replaced thermostat fix and found unit heating as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model GSC308PJS05
Near Austin, TX 78732
Vincent
Job Details: 12/27/2022
"Arrived on site for microwave, inspected unit and work area. Customers complaint was not heating. Tested unit and found that the breaker was powered off. Flip the breaker and tested, unit is now heating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Bertram, TX 78605
Kimo
Job Details: 12/27/2022
Arrived onsite to complete a gas regulator instal. Upon arrival I completed the installation by installing the new fitting. I tested the unit and found that the unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw2
Near Killeen, TX 76549
Tyler
Job Details: 12/27/2022
Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f7e6 &e1. Found capacitor and control both failing and replaced both parts. Found unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burnet, TX 78611
Kimo
Job Details: 12/27/2022
Arrived onsite for a dryer that in not heating. Upon inspection/testing I found that the cutoff & heating element showing open. I replaced them and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Austin, TX 78736
Scott
Job Details: 12/27/2022
"Arrived on site ,replaced tub ring . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Scott
Job Details: 12/27/2022
"Arrived on site ,replaced harness ,cam,belt and cap, belt shield and screws . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model ER2CHMXPB03
Near Round Rock, TX 78681
Cliff
Job Details: 12/21/2022
Arrived on site to replace previously ordered parts for refrigerator. Prior to replacing compressor inspected evap and found oil on lower right side. This indicates a refrigerant leak in coil. Evap cannot be repaired. Informed customer on findings and documented oil in sd pics.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS22KWMS7
Near Austin, TX 78705
Scott
Job Details: 12/21/2022
Arrived on site for ice building up in bottom of fresh food section . Found ice building up around air hole for crisper air . No frost build up in freezer. Ran diagnostics. Dampener door is operating normally. Found blockage in air channel in liner . Unable to tell if its a temporary ice blockage or collapsed air channel. Recommended customer shut fridge down 24-48 hours and if blockage returns then is an air channel issue and non repairable. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2022
"Arrived on site to inspect microwave error code. Upon further inspection, I attempted to test the unit and when I pressed start, the display showed the open/close door error. I removed and replaced the interlock kit and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM01
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2022
"Arrived on site to inspect refrigerator filter leaking water. Upon further inspection, I found the filter not pressed all the way into the filter head and the housing door open. I demonstrated to the customer how to properly push the filter in and close the door. Tested the water dispensing and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Spicewood, TX 78669
Luis
Job Details: 12/21/2022
"Arrived on site for led issues. Diagnosed a defective led module per service pointer removed all leds,installed updated led modules all leds working as designed.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Georgetown, TX 78628
Maurice R
Job Details: 12/21/2022
Arrived onsite for oven not heating correctly. On inspection found the oven temperature range from 340? to 380? . I found that the unit heats up slow and cools down slow. Customer will call us after Christmas if the oven does not preform properly they will call back. Informed customer to let the oven heat for 25 minutes before trying to cook in it.
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Austin, TX 78759
David S
Job Details: 12/21/2022
"Arrived on site for dryer making a squealing noise. I inspected the unit and work area. I tested the unit and could hear a squeak. I gained access to the tensioner pulley and found it filled siezed. I installed the repair kit and tested the unit. It is now working with no squeal.
We serviced a
KITCHENAID OVEN
Model KEMS308SSS05
Near Austin, TX 78759
David S
Job Details: 12/21/2022
Arrived on site for wall oven not reaching temperature. I inspected the unit and work area. I tested the bake element and found it not coming on. I gained access to the hidden bake element and found it open. I removed the failed element and replaced it with new. I reassembled the unit and tested it. I found the bake element coming on and the unit preheating properly
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Leander, TX 78641
Kimo
Job Details: 12/21/2022
"Arrive onsite for a wash that is leaking from the front of the unit. Upon inspection I found that the bellow clamp had come loose, I reinstalled it after checking the bellow for any damage and dining none. I tested unit and found no leaks after repair. Job complete
We serviced a
KITCHENAID COOKTOP
Model KGCS166GSS2
Near Leander, TX 78641
Kimo
Job Details: 12/21/2022
Arrived onsite for a range with both front burner not operating properly. Upon inspection I found that the Orifices were where clogged. Upon further inspection I found that the Screws that hold down the burner heads rusted. it was at this point the customer decided she would like to replace the unit. Job complete
We serviced a
LG DRYER
Model DLE2301W
Near Round Rock, TX 78681
David Z
Job Details: 12/21/2022
"Arrived on site to diagnose noisy dryer when running. Ran unit and heard clunking coming from the drum. Removed drum and found one rear wheel had a flat spot on it, causing excessive noise. Replaced wheel and tested. Verified proper operation. Call complete."
We serviced a
WHIRLPOOL OVEN
Model RBD245PDS14
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the thermostat and when I went to replace the blower, I found the part ordered was for the lower oven and not the upper oven. After researching the upper oven blower, I found it out of stock with no ETA. I advised the customer of my findings and they advised that they cant hear the noise, if any, that the blower is making. Customer advised to not worry about the blower noise as long as its functioning properly, which it is. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Kscs25mvms00
Near The Hills, TX 78738
Luis
Job Details: 12/21/2022
"Arrived on site for water leaking from icemaker. Found optics sending constant voltage to icemaker,found paint chipping in icemaker mold,replaced optics and icemaker,icemaker ran through a cycle and filled with water no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78734
Luis
Job Details: 12/21/2022
"Arrived on site. Diagnosed a defective led module,removed all leds,installed updated led modules,all leds working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXBL3
Near Austin, TX 78735
Scott
Job Details: 12/21/2022
Arrived on site for dead dishwasher . Found DW was turned off at the sink switch . Tuned switch on and dishwasher powered up . No water leaks detected at time of service.
We serviced a
SAMSUNG RANGE
Model FTQ3531WUX/XAA
Near Austin, TX 78745
Matthew
Job Details: 12/21/2022
Arrived onsite for burners not functioning. Upon arrival tested unit. Found front dual burners not cycling properly. Small burners are functioning properly. Appears both dual switches are malfunctioning. Customer also mentioned an F29 code. This code is however not present in the manual. There could be an intermittency with the control.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near New Braunfels, TX 78130
Kevin
Job Details: 12/21/2022
"Arrived on site and found dryer is not heating, inspected incoming power and found one leg is only showing 10 V, the other is showing 120V. Showed homeowner incoming power is not correct and an electrician will be needed to correct issue
We serviced a
LG WASHER
Model WT1501CW
Near San Marcos, TX 78666
Kevin
Job Details: 12/21/2022
"Arrived on site and found Customer is experiencing LE error code, inspected windings that control board and found all are reading open. Attempted to remove rotor and it will not separate to inspect state or further. Washer would need a complete rebuild of drive system
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Killeen, TX 76549
Tyler
Job Details: 12/21/2022
"Arrived on site for refrigerator with a broken door shelf bin, failing lights, and bad filter housing asm. Upon arrival confirmed issue. Found wiring in leds failing and filter housing needing to be replaced
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Round Rock, TX 78664
Cliff
Job Details: 12/21/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found rc evap fan not running due to failure in rc cover. Replaced cover and tested unit. Found all is functioning properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ
Near Austin, TX 78727
Vincent
Job Details: 12/21/2022
"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was gasket still coming off. She wanted it replaced. I replaced it with new one and leveled unit. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Temple, TX 76502
Jonathan M
Job Details: 12/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control panel and tested the unit. The unit began to work and operate as designed. I did advise the customer to call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8800YC1
Near Austin, TX 78731
Vincent
Job Details: 12/21/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer making noises. Tested unit and found nothing from normal.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS1
Near Austin, TX 78731
Vincent
Job Details: 12/21/2022
"Arrived on site for compactor, inspected unit and found unit not returning to proper position. Tested the switches and tested good. Tilted unit on its side and found the gears broken. Replaced parts and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near San Marcos, TX 78666
Kevin
Job Details: 12/21/2022
"Arrived on site and found range will loose power, moved it forward and found power cord is barely in outlet. Checked all connections on terminal block and control and everything looks fine. Reseated power cord in outlet and range will now reach pre heat without losing power.
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2022
Arrived on site to replace console due to shorted keypad. Replaced console test unit and unit test good all functions working at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH03
Near Austin, TX 78746
David S
Job Details: 12/21/2022
Arrived on site for the fridge making a noise. I inspected the unit and work area. I found the damper door making a rattling noise as it opens and closes. I installed a new damper and I tightened up the door handles. The unit is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Austin, TX 78702
David S
Job Details: 12/21/2022
"Arrived on site for dishwasher leaking and the disposal. I inspected the unit and work area. I found the drain pump leaking and the disposal leaking from the bottom while water is running. I installed all three items. I tested the disposal and found it working. I tested the dishwasher and found it no longer leaking and draining properly.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/21/2022
"Arrived to inspect oven temperatures. I removed a 30? offset from the upper oven, removed a large piece of aluminum foil that covered most of the liner and then started the test at 2:05, 350?F. In 12 minutes, the unit claimed preheat with an actual internal temperature of 307?. The unit only cycled up to 330? and then Cycling temperatures were 306, 335, 318, 340. I induced a positive 20? offset and retested. 350 claimed at 387 and climbed out to 397. The unit then cycled and hovered at approximately 5? above the set temperature. The customer will attempt small adjustments to the offset if needed.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2022
Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 12/21/2022
"WRS571CIDM01 Arrived to inspect ice issue. I found the unit was overfilling the ice mold within the ice maker and the valve had been recently replaced. The incorrect p/n of valve was installed prior and I removed and replaced it with the correct unit. All functions returned to normal and the ice maker filled as designed. I tested for leakage due to some minor changes that had been made to the tubing, prior to my arrival and there were no leaks observed. Operational test good.
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Belton, TX 76513
Jonathan M
Job Details: 12/21/2022
"Arrived on site for a dryer that is not tumbling. Inspected unit and work area. The customer advised that the unit will turn on but will not start a cycle. Did confirm the customers complaint and disassemble the unit. Found the thermal fuse open causing the issue. Replaced the thermal fuse and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Austin, TX 78753
Joe Z
Job Details: 12/21/2022
"Arrived onsite for OVEN WILL REACH TEMP BUT WILL NOT HOLD TEMP. Upon arrival test unit by preheating to 350. Temperature reached 373 on thermocouple and then began cycling. Temperature averaged 354. Continued to monitor cycles and averaged 367, 369 then 370. Preheat to 400 and started off at 355 on unit display. Thermocouple reads 360 Preheat reached 422, then cycled down to 409,422=415 avg. 500 for long periods as well. Customer uses oven commercially for up to 18 straight hours a day. I explained the this unit is not made to use commercially and she stated that unit has been fine until now. I am not finding any issues with unit besides calibration being set to 25 degrees. Contacted techline for assistance . Tech said cannot determin what is going on since issues begin several hours into use. Tech recommended replacement of Sensor and control. Tech also Recommended calibration Tech gave SR# 7735320837. complete"
We serviced a
JENN-AIR OVEN
Model JGR8875QDS
Near Austin, TX 78703
Wesley
Job Details: 12/21/2022
Arrived onsite and found hinges had slipped position. Used lever to release tension Restored function of door and hinges without replacing any parts. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from wash motor and sump. Will need to replace sump and moto
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/21/2022
"Arrived on site to test unit for burning smell and not agitating. Found cam melted preventing proper shift. Unit was raised to hitting ground, pushing cam against gearcase. Replaced cam, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, TX 78617
Joe Z
Job Details: 12/21/2022
"Arrived onsite for continued issues of cooling correctly. Upon arrival found RC temp at 37 and FC at 10 degrees. Contacted CS for assistance. CS recommend replacement of both Thermistors and control. Replaced control W11562260, thermistor W11438736, and thermistor Wpw10384183. Customer will monitor temperature and call back if issues persists. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cedar Creek, TX 78612
Joe Z
Job Details: 12/21/2022
Arrived onsite for unit does not do the wash cycle well. not spinning well. Upon arrival ran diagnostics cycle and basket would not spin and only make a rubbing sound. Removed washplate to inspect hub. Found him has failed. Replaced hub w10528947. Test unit and unit now operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Killeen, TX 76549
Tyler
Job Details: 12/21/2022
Arrived on site for washer not draining. Upon arrival confirmed issue and found wires failing going into the pump itself. Was able to rewire unit to drain pump and found unit functioning as desired call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Maurice R
Job Details: 12/21/2022
"Arrived onsite for dishwasher not washing. On inspection found errors F8E1 FAE2, there was no water entering the unit. Changed 5he water inlet valve and tested unit in diagnostics mode. Unit working as designed, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Round Rock, TX 78681
Maurice R
Job Details: 12/21/2022
Arrived onsite for dryer not heating. On inspection found that the dryer only had 120 vac to the outlet. Informed customer to contact a electrician.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to,the sealed system failure, I removed and replaced the compressor, UV dye drier, and access valve. Vacuumed the system and pressures held good. Installed 5.0oz of R134a refrigerant and monitored pressures and cooling. Unit is operating as designed with pressures at 0/126 and unit is cooling. Recommended the customer allow the unit to cool for at least 24 hours before placing food items back inside. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Andice, TX 78628
David Z
Job Details: 12/21/2022
"Arrived on site to diagnose dryer not heating when in use. Tested unit and found it tumbles, but does not heat. Checked safety devices and found high limit open. I tested the cycling thermostat after replacing the high limit under parts warranty. Found cycling temp within spec, heating element shows no sign of grounding or failure. Unit working as designed with all other components testing good. Call complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Niederwald, TX 78640
Kevin
Job Details: 12/21/2022
"Arrived on site and found brown wire to heating element is not is harness. Took picture. After resetting it ran diagnostic cycle and found heating element is not working, took picture. Replaced control anyway to ensure refrigerator will defrost. If issue continues we will need evaporator harness and thermistor WPW10384183"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Round Rock, TX 78681
David Z
Job Details: 12/21/2022
"Arrived on site to diagnose refrigerator not dispensing water. Tested unit and could hear the valve humming, but no dispensing. Removed fan scroll cover and found the reservoir was frozen, blocking water flow. Used heat gun to heat the reservoir and got water flowing again. Raised RC temp 2 degrees on control to prevent refreezing. Unit now working as designed. Call complete."
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2022
"Arrived on site to inspect wall oven with door latch melted. Upon further inspection, the customer advised that they were cooking using the broil and the food caught fire and melted the door latch (photo). I removed and replaced the door latch and tested in diagnostics and the unit is operating as designed. Checked for error codes and found none. Contacted the Safety Dept and reported my findings and repairs. Documented on Ref#7735286458. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main harness and tested. Unit is operating as designed. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Luis
Job Details: 12/21/2022
"Arrived on site found no refrigerant in system and failed compressor,removed unit from enclosure found water damaged traced leak to water line source,turned off water supply. Replaced the compressor,evaporator and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics checked frost formation and pressure good. Reassembled unit tightened water line source turned on water small leak informed customer will need to replace water line"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Kyle, TX 78640
Kevin
Job Details: 12/21/2022
"Arrived on site and replaced control panel diagnosed on previous visit, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Marion, TX 78124
Kevin
Job Details: 12/21/2022
"Arrived on site and found door is locked and control panel is not responding, set washer into a diagnostic cycle and door unlocked and found saved error code F8E3. Ran a diagnostic cycle and it completed properly. Send washer back to normal cycle and found someone has accidentally set the default to eight hours soak time. Showed customer issue and how to correct it if it accidentally gets changed again. All other cycles are set for a normal time. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LS0
Near Seguin, TX 78155
Kevin
Job Details: 12/21/2022
"Arrived on site and found homeowner is experiencing extended baking times. Replaced temperature sensor and showed customer how to make find adjustment with calibration if needed. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Seguin, TX 78155
Kevin
Job Details: 12/21/2022
"Arrived on site and inspected oven and found door is missing several screws on the bottom. Left hand hinge receiver is also missing a screw. After replacing them took a short video of door working properly and sent it to KB/service management, job complete"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Manchaca, TX 78652
Scott
Job Details: 12/21/2022
Arrived on site for burning smell and error code . Ran error codes and got 2-1 . Ran temp and air flow test with meter . Both test tested positive for air flow restriction. Found burned smell was due to large build up so pet hair . Cleaned interior of dryer and informed maintenance dept to have vents cleaned to exterior. No other issues found . Called safety reported findings . Same ref # . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78744
Matthew
Job Details: 12/21/2022
Arrived onsite for doors rusting. Upon arrival inspected unit. Found both doors have rust spots across the surfaces. Replaced both fridge and freezer door. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Canyon Lake, TX 78130
Kevin
Job Details: 12/21/2022
"Arrived on site and inspected microwave and found no power showing on display. Inspected microwave and found fuse has failed during a storm. After replacing fuse microwave is heating and working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS03
Near Austin, TX 78726
David S
Job Details: 12/21/2022
Arrived on site to install previous diagnose parts. I replaced the ice maker and the RH door gasket. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL WARMING DRAWER
Model KEWS105BPA00
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/21/2022
"KEWS105BPA00 Arrived to inspect drawer issue. I found the drawer would hang up, especially when closing. I removed and replaced both slides and tested. Operational test good."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Killeen, TX 76542
Tyler
Job Details: 12/21/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue. Found stable power supply. Found all thermistors and stats working as designed. Found element coil broken. Replaced element and found dryer heating as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Harker Heights, TX 76548
Tyler
Job Details: 12/21/2022
"Arrived on site for refrigerator for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue then installed new compressor, drier, and access valve. Pulled vac, recharged system with 56g of r600, and found no leaks within system. Inform3d customer to give unit 24 hrs to stabilize temps and an additional 48 hrs to fill ice bucket up call complete"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2022
Arrived on site to diagnose a dryer that is not heating. Found unit only recieving 120v from outlet. Customer will need an electrician to correct issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, TX 78645
Kimo
Job Details: 12/21/2022
Arrived onsite to install previously diagnosed pats and clean the condenser coils. Upon arrival I installed the new fan motor & harness. And cleaned the coils off outside. The reinstalled the unit and found unit opening as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78681
Vincent
Job Details: 12/21/2022
"Arrived on site for dryer, inspected unit in work area. Customers complaint was in not heating. Tested voltage and found no voltage of 240 to unit. Advise customer to get an electrician to inspect plug. Unit should operate as designed. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Robinson, TX 76706
Jonathan M
Job Details: 12/21/2022
Arrived on site for dishwasher that is not drying dishes. Inspected unit and work area. Did confirm the customers complaint and ran the unit through diagnostics. Did not find any stored air codes. I did notice that the customer is not using rinse aid. Around the unit through an auto test in the unit ran as designed and including heating at the end of the cycle. I did advise the customer that their issue with the unit is due to the energy efficiency standards set by the government and that they will need to use rinse aid with their dishwasher cycles to get their best dry. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78757
Vincent
Job Details: 12/21/2022
"Arrived on site for dryer, inspect the unit and work area. Customers complain was making loud noises. Inspected and found all the wheels getting stuck. Use my shop vac to clean out all the lint build up and replaced all wheels and belt. Unit is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 12/21/2022
Arrived onsite for Icemaker not operating. Upon arrival inspected unit and found ice container full of ice. Tested dispenser and is operating correctly. Customers son said the icemaker was just off. Unit harvested ice while testing. Unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/21/2022
WTW5010LW0 Arrived to inspect no operation. Service test mode had F9E1 stored in memory. I found the connector for the drain pump had been dislodged and may have occurred during delivery of the machine. I corrected the issue and the unit drained the remaining water out. I tested within service test mode ns all functions returned to normal operation. No leaks observed during service.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/21/2022
Arrived on site to test unit for not cooling properly. Found evap completely frosted over. Removed frost and found heating element connection popped out of molex connection. Secured connection and wrapped with foil tape to prevent from popping out of place again. Also filled in gaps around cabinet and linear with silicone. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/21/2022
Arrived on site for clicking noise. Was able to mimic noise concern and verified noise coming from damper. Damper is opening and closing as designed. Advised customer units will make unusual noises and is part of normal operation. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/21/2022
"Arrived on site to test unit for acting erratic. Found unit is in a commercial environment(Canyon Vet Resort). Unit is needing a control, UI, latch, gearcase, suspension, slider, clutch, rotor, stator, drain pump and valve assembly. Spoke with Techline and was transferred to trade team. Was advised unit would not be covered as issue is caused by use exceeding normal residential use. Provided customer with SR#. SR#7735324623"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2022
Arrived on site to resolve control board and switches and magnetron. Replaced all parts test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2022
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Leonardo
Job Details: 12/21/2022
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/21/2022
Arrived on site to test unit for upper oven not working. Test unit and found bad glow igniter. Replaced ed igniter test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dripping Springs, TX 78620
Leonardo
Job Details: 12/21/2022
Arrived on site to replace tub. Replaced tub test unit for leaks no leaks present at this time job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78733
David S
Job Details: 12/21/2022
Arrived on site for washing machine not advancing the cycle. I inspected the unit and work area. I gained access to the gear case and found the slider broken. I replaced the slider. I ran a calibration and a diagnostics cycle. The unit is now working as designed . Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Joe Z
Job Details: 12/21/2022
Arrived onsite for Squeaking during spin cycle. Upon arrival ran diagnostics and there are no saved error codes. Ran a components test on high speed spin and test passed all 3 times with no noise. Customer states that it does not happen all the time. I then test unit with a load of wet towels. Ran a drain and spin cycle and unit is operating as designed. Can not duplicate the squeaking noise. Customer will monitor unit and take a recording if it happens again.No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Bastrop, TX 78602
Joe Z
Job Details: 12/21/2022
"Arrived onsite to install previously ordered parts. Replaced basket W11178227, GEARCASE W11449841, agitator w11550891, clutch W10754448, slider w10734521, and stator w11195971. Test unit and Unit still makes a slight click noise when agitates from clock wise to counter clockwise. Called techline for assistance. Tech said there will be some clicking during agitation due to change in direction from agitation. Tech said unit is operating as designed and that there is no other repair to be made at this time. Tech gave SR# 7735324592. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2022
"Arrived on site to diagnose a dryer that is not turning on. Found motor mounting disks not pressed properly from factory, causing blower to bind. Replaced motor and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/21/2022
"WDF330PAHS4 Arrived to inspect top rack falling. I found the right rack stop had dislodged and after replacing the stop, the issue was resolved. No leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Wesley
Job Details: 12/21/2022
Arrived onsite for repeat thermal fuse blown. Advised maintenance on likely air restriction causing overheating in unit. Recommended cleaning the duct. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78723
Wesley
Job Details: 12/21/2022
Arrived onsite for construction door claim and found unit doors could be cleaned to restore factory finish. Doors do not need to be replaced. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL FREEZER
Model wrt541szdm01
Near Hutto, TX 78634
David Z
Job Details: 12/21/2022
"Arrived on site to diagnose refrigerator that had some ice build in freezer, and had lost some cooling due to clogged vents. Examined unit, which was moved within 48 hours. Found door gaskets looked like they were fully sealing, and freezer fan is running. Found drain tube isn't leaking air. Unit door was likely left open for an extended period of time, allowing moisture to seep into the unit. I checked and found the lower million had a small gap / air leak in the bottom right. Sealed with Silicon to fix leak. Unit should now be working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Marble Falls, TX 78654
Gerry C
Job Details: 12/21/2022
"KDTM604KPS1 Arrived to inspect door damage. I found the door panel was badly creased and preventing the door from latching as it should,without having to press on the handle with moderate force to get it to latch. I removed and replaced the door panel and tested. The unit was set to the A3 (3.9 ml) rinse agent setting and for the customers use, A1 (1.3 ml) was a better choice. Operational test good, no leaks observed during service."