Service History 3

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and replaced freezer light module for failure. Only one module needed. Special project S191AQ. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Killeen, TX 76542
Al
Job Details: 10/13/2021
Arrived on site to inspect b/r element burner issues. Confirmed the element was defective by the hole in the bottom of the element. Replaced both the element and the infinite switch and the unit tested as needed and heated on all settings. Customer satisfied. Job complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near Waco, TX 76708
Jonathan
Job Details: 10/13/2021
Arrived on site for a dryer that?s not heating. Inspected unit and work area. Check voltage to the unit and found proper voltage. Checked all heating components and found the element showing no continuity. Remove the element and found a break in the element. Replaced heating element and tested the unit. The unit began to heat and operate as designed.Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Gatesville, TX 76528
Jonathan
Job Details: 10/13/2021
Arrived on site for a refrigerator that needs dispenser door replaced. Inspected unit and work area. Confirmed the customers complaint and replaced the left hand dispensers door. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Copperas Cove, TX 76522
Al
Job Details: 10/13/2021
"Arrived on site and inspected washer UL issues. Upon further inspection I found the unit bearing is causing a loud noise during spin cycle. Ordering the outer tub with bearing inner tub, rotor, stator, filter, screws, wash plate, 2 man and 2 hours for a total rebuild. Office to schedule return services after authorization ; ordrng 1 W10193886 (Tub Assembly with Bearing) and 1 W10222008 (Filter) and 6 WP8533953 (Screws)s and 1 W10296143 (Basket) and 1 W11252784 (Wash plate) and 1 WPW10419333 (Stator) and 1 WP8557836 (Plate) and 1 8534042 (Screw) and 1 Authorization (2 man 2 Hours)"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Whitney, TX 76692
Jonathan
Job Details: 10/13/2021
Arrived on site for a microwave that is not turning off the under hood light. Inspected unit and work area. Confirm with the customers complaint and the customer advised that they had bought an appliance lightbulb through Maytag to make sure that it wasn?t the bulb. Tested unit and found the unit still sending voltage to the lightbulb housing even when the light was supposed to be turned off. Ordering main control in the office will need to contact the customer to reschedule due to an out of stock and PSP item. ; ordrng 1 W11391714 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW6800WL1
Near Killeen, TX 76541
Tyler
Job Details: 10/13/2021
"Arrived on site for washer leaking water. Upon arrival I found no errors in diagnostics. Found unit grinding metal during agitation and spin. I found under tub comp. that bearing and seals were failing causing water to leak from rotor/stator, plus bearing kit(all starting to rust also). Also found on top back left side of outter tub near recir. Hose connection that outter tub was completely cracked and causing water to pour out during water recirc cycle(all connections around area also extremely rusted out). During tests found tubs touching ground indicating support rods failing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Killeen, TX 76549
Tyler
Job Details: 10/13/2021
"Arrived on site for refrigerator needing previously diagnosed compressor. Upon arrival recovered 5.5 oz of refrigerant. Installled new compressor, ui drier. Reassembled and pulled vac. Found no leaks. Found unit psi around 0/150 after 10 minutes run time with no signs of leaks or abnormalities. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MCE8000AYW
Near Temple, TX 76501
Tali W
Job Details: 10/13/2021
On site for dryer not powering on. I checked the wall outlet. Found 103vac across outlet. Only getting 120 on one side and 8vac on the other. Informed customer that he would need to call an electrician to correct electrical issue and to call us back if there is any issues with unit after power is restored.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
"Arrived on site for After cooking time is entered and start is entered, an 'open/close door' sign appears in the display and oven magnetron does not start , I tried several times with same result. Oven has been re-started twice (power off-power on) with same result. Found good voltage at the wall. Board also getting good voltage. Tested interlocks and they were failing. Removed interlocks and installed new interlocks. Powered on microwave and tested cup of water. Microwave heating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Waco, TX 76707
Jonathan
Job Details: 10/13/2021
Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. Confirmed the customers complaint and found the icemaker turned off. I asked the customer if they had turned that off or if it had been off. He advised that he was unaware that the icemaker was turned off and did not know if they knew that that was the power button for the icemaker. Turn the unit on and the unit began to harvest immediately. The unit ran as designed. Advise customer to see if the unit continues to make ice or if they still have an issue. I did not have an icemaker on hand. Unit is working as designed. Call complete.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Belton, TX 76513
Tali W
Job Details: 10/13/2021
Onsite to install previously diagnosed part. Found new cooktop knob grommets are held to cooktop with double sided tape. Need to order grommets with adhesive tape on them. Office to reschedule ASAP when parts come in. ; ordrng 5 W11447840 (Knob grommets)s
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Temple, TX 76554
Tali W
Job Details: 10/13/2021
"On site for washer not starting cycle after pressing start. Customer stated that she was finally able to start a cycle, but had to press start again a couple times during cycle. In diagnostics, found F5E1 lid switch fault-lid is up, F2E1 stuck key, F7E8 motor/stator over temp. In diag, tested lid lock. Found lock functioning at first, but once I opened and closed it, unit is not detecting that the lid is closed and wont lock right away. Manually verified that basket could spin without any resistance or noise. I was able to get lid lock to function for the calibration cycle. Calibrated unit. Ran diag cycle. After diag cycle, found F5E4 lid not opened between cycles. Unit needs control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Waco, TX 76705
Jonathan
Job Details: 10/13/2021
Arrived on site for a refrigerator that has lights out in the refrigerator section. Inspected unit and work area. Confirmed the customers complaint and found the refrigerator light stem due to light out in the refrigerator section. Replaced light module and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Round Rock, TX 78681
Taylor M
Job Details: 10/13/2021
"Arrived on site to diagnose a refrigerator with the bulb in the freezer compartment out, I gained access to the bulb and after diagnosing I found that voltage to the socket is good but the socket was not making proper contact with the bulb, I replaced the socket and now the unit is operating properly as designed. Job complete."
We serviced a
GE REFRIGERATOR
Model PSHF6PGZBEBB
Near Salado, TX 76571
Tyler
Job Details: 10/13/2021
Arrived on site for refrigerator needing previously diagnosed res. Tank. Upon arrival installed needed part. Reassembled and tested unit. Found dispenser no longer tastes like dirt customer happy with results. No leaks during repairs or tests.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near New Braunfels, TX 78130
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for not dispensing water quick enough, upon inspection found the unit was clogged in the filter by testing with bypass installed. Removed filter and pressure was returned. Customer will replace. Complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76549
Al
Job Details: 10/13/2021
"Arrived on site to inspect a scraping noise from the dryer while in use. Confirmed the complaint and disassembled the front panel and found a small piece of a kids plastic toy lodged in the front door gasket. I removed the toy, reassembled and unit tested as designed without any issues. Customer satisfied, Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
"Arrived onsite to install previously diagnosed parts. I installed the micro control, inverter, magnetron, main control, console, interlock. I found the arm assembly I ordered does not include the arm needed to complete the repair. I am re ordering the arm for return service. Office to R/S. ; ordrng 1 W11325604 (Inverter) and 1 W11214480 (Arm)"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Killeen, TX 76549
Al
Job Details: 10/13/2021
"Arrived on site and inspected dryer not heating. R& R the cutoff, motor thermal fuse. Unit now operating properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78739
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for not cleaning dishes correctly, tested unit, found spray arms clogged with food particles, advised customer to clean spray arms or buy both new spray arms, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78738
Luis
Job Details: 10/13/2021
"Arrived on site for not dispensing ice,tested ice dispenser motor not powering on,removed auger motor cover found damaged harness and damaged pins on auger motor,advised customer motor will need to be replaced and harness will need to be modified or will need door replaced
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Luis
Job Details: 10/13/2021
"Arrived on site for no ice. Diagnosed a defective compressor,replaced compressor,drier and evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics compressor powered on,checked frost formation on evaporator plate good. Reassembled unit,ran water through unit,checked drainage good no leaks."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Andice, TX 78628
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the basket having an oily substance leaking from it, I removed and replaced the basket and calibrated. Tested the unit in diagnostics and manually tested spin & agitate. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dripping Springs, TX 78620
Robert
Job Details: 10/13/2021
Arrived on call to replace previous diagnosed parts. After installation test operation. Washer working properly.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Andice, TX 78628
Jonathan
Job Details: 10/13/2021
"Arrived on site for microwave having error code F3H for humidity sensor. Verified failure. Follow tech sheet procedure for error code. Removed sensor and installed new, found failure reoccurred. Removed control and installed new. Tested operation. All tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Round Rock, TX 78664
Tommy
Job Details: 10/13/2021
Arrived onsite for range knobs being damaged. Upon arrival found them bubbling and cracked replaced and tested unit is now operating as designed. Job Completed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bastrop, TX 78602
Matthew
Job Details: 10/13/2021
Arrived onsite for dryer not drying. Upon arrival tested unit. Checked voltage and was good. Checked heating element and components and found failed tstat. Replaced tstat and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG371LVS1
Near Georgetown, TX 78628
Jonathan
Job Details: 10/13/2021
Arrived on site to install previous diagnosed parts. Removed harness and installed new. Installed correct burner caps. Tested operation. All tested good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
"Arrived onsite and replaced drum, however new drum is very noisy from being slightly misshapen. Ordering new drum and repair kit to complete repair. Office to reschedule. ; ordrng 1 W10545923 (Drum) and 1 4392067 (Dryer kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Leander, TX 78641
Justin
Job Details: 10/13/2021
Arrived on site to install previously diagnosed parts. I installed the new thermistor and then let the unit start a frost pattern. The unit is running as designed.
We serviced a
LG DRYER
Model DLE0442W
Near Liberty Hill, TX 78642
Lou
Job Details: 10/13/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested airflow to the unit and the test failed 2 times. Customer went up in the attic and removed a joint in the dryer vent and found a large amount of lint built up and also found the vent tubing damaged. He cleared the lint and I retested and the test passed. I tested the thermostat and found it open. I removed and replaced the thermostat and retested the unit and it is heating as designed.
We serviced a
GE REFRIGERATOR
Model GYE22HSKGSS
Near Georgetown, TX 78633
Jonathan
Job Details: 10/13/2021
"Arrived on site for refrigerator FC door handle falling off. Inspected unit and work area. Found left door handle screw loose. Removed door handle and checked door handle studs. Reinstalled door handle and tested door operation. All tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78703
Jacob
Job Details: 10/13/2021
Arrived onsite to replace the strike to the unit. Replaced the part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 10/13/2021
"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit with no rinse aid (photo) and adjusted the rinse aid dial to the lowest setting as the customer has a water softener system. Placed the unit in diagnostics showing no error codes. Continued with testing and monitored amp draw to the components. I found all components within range on amp draw and the element showing 7-9amps during wash/dry cycles. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOC75EC7HV04
Near Georgetown, TX 78633
Jonathan
Job Details: 10/13/2021
Arrived on site for microwave combo not screen frozen. Inspected unit and work area. Attempted to perform diagnostics mode and found no response. Reset unit at circuit breaker and found unit responsive. Per diagnostics mode and found error code F6-E4 miscommunication with UI. Cleared error code and tested components. Tested in normal use mode. All tested good. Spoke with customer on service performed.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Tommy
Job Details: 10/13/2021
"Arrived onsite for microwave previously diagnosed parts. Upon arrival found unit fans operating as designed. Unit however doesnt have any ventilation installed at all, causing unit to overheat even with fan use. Took photos to document no ventilation.; ordrng 1 W11442100 (Motor fan) and 1 W10533503 (Wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Niederwald, TX 78640
Kevin
Job Details: 10/13/2021
"Arrived on site and found top rack has a spot where rust is starting, replaced top rack and dishwasher is now complete, job complete"
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Lakeway, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to replace burner head, replaced burner head, tested unit, unit working as designed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Austin, TX 78735
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected refrigerator and found fresh food door gasket is out of channel. Reseated gasket and showed customer how to do this properly if it ever popped out of channel in the future, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78750
David
Job Details: 10/13/2021
"Arrived on site to follow up on refrigerator that was losing cool, mainly in RC. On arrival customer advised me temps finally seemed to be where they are supposed to be. I checked the high and low temps in both compartments, and found average was at set temps. Checked compressor and found the condenser fan not running. I power cycled the unit and verified proper voltage at condenser fan. Ran unit for a while and found good cooling. Advised customer to load both compartments to allow unit to stabilize temps, since it is largely unloaded and compressor has to work extra hard to cool.
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Kyle, TX 78640
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected dryer and found display is not working. Replaced control board and control panel and dryer is now running properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Jacob
Job Details: 10/13/2021
Arrived onsite to replace the latch to the unit. Replaced the latch. Tested the latch in component activation and latch was working. Could not fully test as the cold water was not attached from a splitter to the dryer. Tenant needs to get maintenance to come back and re attach? the hose. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ
Near Austin, TX 78704
Jacob
Job Details: 10/13/2021
Arrived onsite for back left Burner not working. Tested all burners of the unit. All burners working as designed. Let customer know that the he burners will turn on and off at some point to keep temperatures for cooking consistent. No issues with the unit at this time. Job complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Buda, TX 78610
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected dryer and removed all panels and did not see any issues or debris. Found connector loose/off on heating element and after resetting it. Confirmed operation by running dryer and it is heating normally. Airflow meter is showing restricted and recommended to homeowner that vent to the exterior of the home be cleaned by a service before dryer is used again, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Austin, TX 78747
Leonardo
Job Details: 10/13/2021
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced control and tested found control now operating as designed. Found belt also damaged replaced belt and tested. Unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/13/2021
Arrived on site for The cycle starts. It then runs for a short while (minutes). Then shuts off. Tried unplugging & plugging back in but won?t run right. Placed in diagnostics and got F7E4 (slider error). This was the only error code. Cleared error code. Ran slider test and heard unusual clicking when going into spin. Tested at control and its getting proper voltage. Removed slider and installed new slider. Ran dlms calibration. Ran diagnostics cycle. Washer is running as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78736
Jacob
Job Details: 10/13/2021
"Arrived onsite for unit not cooling in the refrigerator. Looked at the unit and saw ice buildup on the evaporator. Checked in diagnostics, the fan in the refrigerator evaporator cover is working, upon further inspection and found that the thermistor was reading bad, also the control may need to be replaced as both parts communicate to keep the refrigerator cool. Replaced the thermistor. Let customer know that the unit will need at least 24hrs to unthaw at some point to get rid of the rest of the ice buildup. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Dripping Springs, TX 78620
Robert
Job Details: 10/13/2021
Arrived on call to replace previous diagnosed part. Found panel scratched. ; ordrng 1 W11174872 (Panel)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
"Arrived onsite to install previously diagnosed parts. I installed the mag, capacitor, diode and transformer. I found a char mark on the transformer where it had been arching. I tested the unit and it is working as designed. I noticed the mag is a bit loud at start up. I asked the customer to monitor this and let us know if it worsens or the issue returns. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78734
Leonardo
Job Details: 10/13/2021
office to reschedule ; ordrng 2 W11197501 (Console)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78727
Justin
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed parts. I installed the new UI and then tested the unit. The IM is still catching. Due to this I am ordering the IM as previously diagnosed. .; ordrng 1 W11483245 (Ice Maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near New Braunfels, TX 78130
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for water buildup under drawer, upon inspection found the drain pan had begun to move again
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS8
Near Georgetown, TX 78633
Jonathan
Job Details: 10/13/2021
"Arrived on site for dishwasher top rack falling off. Inspected unit and work area. Found back pivot on track, upper stop broken, lower is still in place. Removed pivot and reinstalled track and pivot. Tested rack operation. All tested good. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Round Rock, TX 78664
Wesley
Job Details: 10/13/2021
Arrived onsite for gray water backflow and advised customer on back flow issue and maintenance to improve plumbing. No repair needed at this time. Hi loop installed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
Found water covering the bottom section of fridge underneath the crisper drawer and leaking out on the left side of the filter head door area. I removed the drain tub and ran it in the sink. The drain tube was not clogged. Compressor and fans are running. Its producing ice.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced front panel. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 10/13/2021
Arrived n site to test unit for ice building up. Found frost on left side FC walls. Found toe kick was not installed properly preventing FC door from sealing properly on left side. Removed frost and set toe kick properly. Door is now sealing as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, TX 78665
Tommy
Job Details: 10/13/2021
Arrived onsite for washing machine cancelling at random. Tested unit upon arrival found unit valves motor and drain operating. Found control struggling to intermittently communicate. Ordering control. Checked pressure hose it was also clear. Office to reschedule upon receiving parts.; ordrng 1 W11458145 (Control)
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO205KFB
Near Temple, TX 76502
Tali W
Job Details: 10/13/2021
"On site for microwave making a loud noise and smoking. Inspected microwave and found interior lining bubbling around wave guide. Removed waveguide covering and found debris inside wave guide. Also, magnetron was burnt and melted. Pics in SDQP. No safe repair can be made to unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for dishwasher not drying, tested unit found element cracked, need element to fix issue, office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516AS0
Near Austin, TX 78738
Leonardo
Job Details: 10/13/2021
"Arrived on site to test unit for inner light not working , tested unit found bad light in socket needs full replacement job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected refrigerator and sound Icemaker tree is broken and wiring on icemaker is broken. Removed Icemaker and there is nothing wrong with the Doors wiring or any signs of problems with its insulation. Replaced entire door. Door comes with a new icemaker.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78681
Tommy
Job Details: 10/13/2021
Arrived onsite for washer not cleaning clothes upon arrival found actuator damaged. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Round Rock, TX 78681
Tommy
Job Details: 10/13/2021
Arrived onsite for previously diagnosed parts. Replaced motor unit is now operating as designed. Job Completed.
We serviced a
GE REFRIGERATOR
Model GSS23GSKKCSS
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived no onsite for refrigerator that lost power and all food thawed then restored. Upon arrival I found FC= -5 RC=35 when set to -4 and 34. I inspected the FC door harness and could not find any shorts or corrosion. I accessed the main control and found it in a defrost. The drain tube was dripping. I monitored amp draw of the heater and found 4.3 amps steady then the heater relay on the control clicked and the heater turned off. I was not able to recreate a failure at this time but I advised the customer monitor the unit over the next few weeks due to the possibility of a intermittent control failure. No leaks detected during time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for dishwasher having no power. Upon arrival found unit incorrectly wired. Rewired and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/13/2021
"Arrived on site to test unit for not heating properly. Found error code F6E1 - oven over temp when heating. Per tech sheet tested unit, and found no issues. Oven sensor was in range, temps were correct. If issue persists recommend returning with control and oven sensor. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Cedar Park, TX 78613
David
Job Details: 10/13/2021
"Arrived on site to follow up on unit not cooling due to sealed system failure. Checked unit for leaking UV dye. Found dye under the thermistor clip, indicating leak. Replaced RC evaporator to stop leak. Replaced dryer and vacuumed unit. Verified good vacuum and pressures held. Charged to 5.5oz and ran unit. Verified good pressures and good frost pattern. Unit working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near Lago Vista, TX 78645
Justin
Job Details: 10/13/2021
Arrived on site for a wall oven getting a F6E8 error code. I tried to test the MW with a cup of water and it did not run. I then put the unit into diagnostics mode and found only error code F6E4 for the MW appliance manager error. I gained access to the control and found the harness good. Per the tech sheet this indicates a faulty control or UI needing to be replaced. I powered the unit down at the breaker and then installed the new control. I tested the unit and it was still getting the same error. This indicates a faulty UI as well. I am ordering the UI and the office will need to reschedule.; ordrng 1 W11093254 (Console)
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Cedar Park, TX 78613
Kayman
Job Details: 10/13/2021
Arrived onsite for dryer squealing. Upon inspection I confirmed the complaint. I accessed the rollers and found them seized. I found the bearings on the rollers rusting. I found the lint within the unit was matted and stuck to the frame indicating moisture build up in the unit at some point which likely caused the rollers to rust. I re assembled the unit and found it not squealing as bad but there is still a slight squealing and knocking noise coming from the rear of the unit. I will need to re order the rollers and any other parts that might remedy the issue. Office to R/S ; ordrng 2 WP33001807 (Tumble seal)s and 2 12001541 (Rollers)s and 1 WP33002795 (Motor) and 1 WP33002797 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Lago Vista, TX 78645
Justin
Job Details: 10/13/2021
Arrived on site for a refrigerator with an ice maker not working. Upon further inspection I found the ice maker physical broken and twisted. I replaced the IM and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Leander, TX 78641
Kayman
Job Details: 10/13/2021
Arrived onsite to install previously diagnosed parts. I installed a burner head and found it did not help the situation. I removed the burner head and installed the original. I installed a new cap and the burner function increased significantly. I accessed the oven ignitor and replaced. I tested the unit and it is working as designed at this time. No gas leaks detected. . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Manor, TX 78653
Matthew
Job Details: 10/13/2021
"Arrived onsite for refrigerator icemaker issues. Upon arrival customer had items cleared out of freezer. Stated ice clumps were forming in freezer compartment and water was spraying everywhere. Tested ice maker harvest and passed. Tested fill and passed. No leaks present at this time. Could have been due to frozen fill cup. Found ice bin broken. Will need bin replaced and customer will monitor. Bringing back ice maker and valve. Will need AUTHO for ice bin, ice maker and valve. Office to reschedule ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10558424 (ice-contnr)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78739
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected refrigerator and found drain pan and fresh food section is dripping water. Removed it and found mastic from evaporator has fallen into drain pan funnel and is blocking water path. Cleared blockage and it is now draining properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near Driftwood, TX 78619
Robert
Job Details: 10/13/2021
Arrived on call for complaint of washer not finishing cycle. Found will need to replace sensor. ; ordrng 1 W11084121 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Liberty Hill, TX 78642
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil on the slider and clutch, I removed and replaced the gearcase, slider and clutch and calibrated. Tested unit in diagnostics unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
"Arrived onsite and advised customer extensively on changes in the noise and run time of the refrigerator, customer reporting tue fridge running close to 80% of the time. Heat treated gaskets for best seal. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Tommy
Job Details: 10/13/2021
Arrived onsite for range saying hot even when it isnt. Upon arrival found unit is now operating as designed. Just had stuck relay. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Liberty Hill, TX 78642
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the left FC door harness at the bottom hinge being damaged and the damper malfunctioning, I removed and replaced the FC door and damper assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/13/2021
Arrived on site for F3E2 Error Code - Dryer. Placed in diagnostics and got the F3E2. Tested sensor in diagnostics and sensor is working as designed. Showed customer best drying cycle is timed dry where it bypasses the sensors and runs based on the time you set along with heat temperature settings. Ran dryer with thermocouple and found dryer was taking too long to cool down. Showed customer temps and recommended dryer vent wizard clean the exterior and interior vents to get the best drying performance from their dryer. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Leander, TX 78645
Justin
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed parts. I installed both valves and tested the unit. I still found good water flow with the filter out, but bad flow with it in. This indicates a possible external issue, and I advised the customer on my findings. Call complete."
We serviced a
GE REFRIGERATOR
Model PSCS5RGXCFSS
Near Georgetown, TX 78633
Jonathan
Job Details: 10/13/2021
"Arrived on site for refrigerator icy up on RC side. Inspected unit and work area. Customer had thawed unit out. Found RC evaporator fan running. Measured resistance on 3 way valve and found within range. Found evaporator cover was removed in past without replacing. Found evaporator fan cover not sealing as designed. Will need to replace evaporator fan assembly. ; ordrng 1 WR17X12490 (RC EVAPORATOR ASSEMBLY )"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite for possible latch issue and obvious oversudsing issue. Replaced latch and advised customer on steps to mitigate sudsing problems. All checks good. Advised customer on repair. All operating as designed while onsite.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRS22EVMS0
Near Austin, TX 78746
Luis
Job Details: 10/13/2021
"Arrived on site for no cool. Found compressor not powering on,diagnosed a defective starter to the compressor,installed a new starter powered unit on compressor powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Lou
Job Details: 10/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.5oz of R134a refrigerant and monitored pressures. Pressure readings were good and no leaks observed. FC evaporator had a good frost pattern. I recommended that the customer allow the unit to cool for 24 hours before placing food items in to the unit. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78681
Taylor M
Job Details: 10/13/2021
"Arrived on site to diagnose washer leaking at the bottom of the unit, upon arrival the customer informed me that the unit is displaying f3e2 for a pressure hose issue, I gained access to the units service diagnostics and found that the unit will not allow me to progress with any diagnostics properly due to the fault code. I gained access to the control and pressure hose and found that the it is not kinked nor does it have any holes, suds, or debris, I checked the connection to the tub and found it to be good, I gained access to the port of the tub and verified it wasnt closed. I followed the steps on the fault code and the tech sheet recommends to replace the control. I am ordering the control to complete the repair, office to reschedule when the part arrives.; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/13/2021
Arrived onsite for vent hood not functioning. Upon inspection found power supplied to unit but not functioning. Found faulty fan switch. Replaced switch and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and determined fuse had blown a second time. Vent has been cleaned out. Tested unit for grounded element and checks good. Replaced fuse and advised customer on repair. All checks good.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Driftwood, TX 78619
Luis
Job Details: 10/13/2021
Powered unit on compressor powered on,pierced low side pressure reading -20 no refrigerant in system. Replaced the evaporator,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
Arrived on site for AIG DW top track piece connecting to rack broke on R side. Found wheel had broken off adjustable mount. Removed both adjustable mounts and installed new adjuster kit. Rack slides in and out as designed. Made sure both stoppers were secure and snapped into place to avoid rack coming off rail. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Jonathan
Job Details: 10/13/2021
"Arrived on site to install previous diagnosed part. Found standing water in unit. Removed failed control and vent assembly, installed new and found same failure occurring. Removed drain pump and cutter broken from pump. Installed new drain pump. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Buda, TX 78610
Kevin
Job Details: 10/13/2021
"Arrived on site and inspected washer and found delivering team left one shipping bolt, after removing shipping bolt ran test 12 in automatic diagnostic and washer is operating normally, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2021
Arrived onsite and installed new evap motor harness. Unit is now operating operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Tyler
Job Details: 10/13/2021
"Arrived on site for washer making grinding noise. Upon arrival found another f7e5 error. After further inspection Found shaft in gearcase was now shaking loose within gearcase. I replaced cam, gearcase and capacitor. Ran diagnostics again and found after 10 minutes of run time with laundry in unit that motor was failing and and would completely stop while still being supplied proper voltage. Called techline and spoke with Drew sr#7731983527. Found main harness resistance still intact and narrowed down problem to the counter clockwise windings in motor failing. Was instructed to order and return with new motor to complete repairs. ordrng 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/13/2021
"Arrived on site for Shakes and jumps--THE TUB IS WOBBLING AROUND INSIDE--CAN STILL RUN THE FULL CYCLE. Placed in diagnostics and got off balance errors codes. Cleared error codes. Ran through diagnostics cycle and washer is filling, agitating, and spinning. Once spin began it squeaked and squeaked again once it engaged into high speed spin. Removed dust cover and found belt was loose causing the squeaking. Ordering belt and returning with all previously ordered parts plus ordering lid latch. Lid latch may be necessary based on error codes. Showed customer loading in loose heaps will prevent washer from walking and rocking. Explained washing small loads can cause washer basket to get off balance and to ensure they place even sized loads around wash plate in loose heaps regardless of size. Explained to refer to users manual to understand cycles and which ones spin high medium or low to avoid off balance basket when it goes into a spin. ; ordrng 1 W11239857 (Belt) and 1 W11394572 (Lid latch)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Iredell, TX 76649
Jonathan
Job Details: 10/13/2021
"Arrived on site for a dryer that is making a loud noise when it runs. Inspected unit and work area. The customer advised that the unit makes this loud screeching noise for the first 10 minutes of each cycle but then it?ll go away and if they use the unit from then on while the unit is still warm, it won?t replicate the sound. They customer did advise that he had run a cycle this morning and it may not make the sound. Could not replicate the sound. Disassembled unit and checked all components of the drum spinning and found the motor making the most noise.Replace the motor in at lubricant to the rollers. Tested the unit and the unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near San Marcos, TX 78666
Noah D
Job Details: 10/13/2021
"Arrived on site to inspect unit for not heating normally, upon inspection found the unit working normally with no issue. Tested all functions. Complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC
Near New Braunfels, TX 78132
Andrew
Job Details: 10/13/2021
Arrived on site to test unit for door not staying closed. Found door catch is broken. Needing catch to fix issue. Office to reschedule. ; ordrng 1 WPW10610880 (Catch)