We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near New Braunfels, TX 78130
Andrey
Job Details: 05/23/2024
"Arrived on site to test unit for no ice production, tested unit found found ice maker is switched off, turned on ice maker and ran cycle, ice maker is running as designed, no leaks detected job complete no parts installed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Bertram, TX 78605
Miguel
Job Details: 05/23/2024
"Arrived on site for dishwasher not finishing cycle and showing errors. Found f9e1, drain pump is running but barley moving water. Accessed drain pump and it is clear. Inspected and found drain line kinked as dishwasher was pushed too far back. Advised customer unit needs to be forward more and new drain installed. Customer ok and allowed me to move unit forward. Reset for tues 4th. Am; ordrng 1 W11414944 (Drain line)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Liberty Hill, TX 78642
Miguel
Job Details: 05/23/2024
Arrived on site with new module for burner not lighting. Removed back panel. Replaced spark module. Verified operation. Call complete. W11590249
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78744
Tim M
Job Details: 05/23/2024
"Arrived on site to test unit for long dry times. Tested unit found all components engaging. Ran vent test and found vent is restricted not allowing heat and moisture to escape. Recommend customer to hire a professional vent cleaning service in order to restore proper airflow. Unit is running as designed, no parts installed, job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76501
Gerry C
Job Details: 05/23/2024
"MVW7232HW0 Arrived to inspect non-operation. F7E4, F3E3 and F2E1 were stored in memory and I cleared for testing. Finding the rotor would not engage, I temporarily replaced the failed cam with a spare to get the customer by. The rotor teeth were damaged and the rotor will be required to complete service. Returning tech to instal gear case, slider and rotor. No leaks observed during service. ; ordrng 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78724
Ryan B
Job Details: 05/23/2024
Arrived on site to inspect unit for scratches on door. Upon closer inspection found we had wrong model number updated model number and found door brought does not match schematics of correct unit. Office to reschedule. O PARTS USED; ordrng 1 LW11026357 (Fc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78724
Ryan B
Job Details: 05/23/2024
Arrived on site to inspect unit for scratches on door. Upon closer inspection found we had wrong model number updated model number and found door brought does not match schematics of correct unit. Office to reschedule. O PARTS USED; ordrng 1 LW11026357 (Fc door)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Manor, TX 78653
James K
Job Details: 05/23/2024
"KDFE104KPS1 Arrived on site for unit lights not coming on. Upon arrival, proceeded to use consumer cycles and all options on cycle and options did not illuminate. Tone was present when pressing buttons. Ran diagnostics and passed. No faults stored. Called techline and spoke with Leon and advised to unplug unit and re plug. Unit came back on and lights started illuminating as designed. Ran a consumer cycle and now unit is functioning as designed. No leaks detected at this time. No parts replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Round Rock, TX 78664
Scott
Job Details: 05/23/2024
"Arrived on site for IM not working . Found damage to valve ,fill tube and extension . Looks like back of unit got hit . No damage to cabinet . Ordering IM kit . No water leaks detected,unit is not hooked up to water supply. Call to set return . No parts installed . ; ordrng 1 W10715708 (IM kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Leander, TX 78641
Maurice R
Job Details: 05/23/2024
"Arrived onsite for dishwasher leaking. On inspection customer showed me the damage to the cabinets, took pick of the damage from the leak. I did not see any evidence of where the water came from. Put the unit in diagnostics mode and as water started to enter the unit I saw water streaming down the left back leg. I stopped the unit and pulled out the unit. I found the drain hose that connects to the water inlet port had come undone. On further inspection I found the clip that keeps the drain hose from popping out when drain pump is activated under the dishwasher. I installed the drain and the clip back on to the unit and tested it again. Talking with the customer the unit flooded the house on the 3 use of the dishwasher. It looks as the issue happen during installation.No more leaks detected during the testing phase. No parts were installed."
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM12
Near Austin, TX 78737
Luis
Job Details: 05/23/2024
"Arrived on site for a defective compressor,p. Replaced defective compressor,drier,service valve,repaired suction line,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11580057,w11506635,wpw10143759"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Temple, TX 76504
Gerry C
Job Details: 05/23/2024
"WDP540HAMZ4 Arrived to inspect drying and heating issues. Service test mode had 5-1 as the only stored error and I cleared for testing. Running through the entire service test mode, after reset, cleared the control and the element worked as designed. I advised the customer with detergent type and amount. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Taylor, TX 76574
Wesley
Job Details: 05/23/2024
Arrived onsite for panel finish pealing and rusting at the bottom. Replaced panel. Unit is now cosmetically correctly advised customer on repair. W11613483
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near New Braunfels, TX 78132
Andrew
Job Details: 05/23/2024
Arrived on site and replaced bezel(W11550898). Advised customer to periodically run cleaning vinegar through softener dispenser to assist with the prevention of softer crystalization. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/23/2024
"Arrived onsite for refrigerator not making ice. On inspection the ice maker housing temperature was 23? the fc was 12? rc was 39?. I tested the Icemaker, it passed the harvest test. It had the E2 error message on test 56,I called for water and it filled the ice tray. On further inspection found the condenser 50% clogged, I cleaned the condenser and the temperature in the icemaker housing dropped to 16? the fc dropped to 1? the rc went to 36?. On further inspection the damper is making a really bad noise in the RC every time you open the door. Ordering the damper.Customer is going to let us know if the unit starts to produce ice. ; schdld next appmnt for 5/30 THU !"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS3
Near Austin, TX 78734
Leonardo
Job Details: 05/23/2024
Arrived on site to replace sump and motor and bottom spray arm. Replaced sump and motor and bottom spray arm and new sump and motor leaking too. Will order new sump and motor and new adjuster kit office to reschedule ; ordrng 1 WPW10780877 (Sump and motor) and 1 W10712394 (Adjuster kit)
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS06
Near Austin, TX 78738
Leonardo
Job Details: 05/23/2024
Arrived on site test unit for flames to high. Customer had bought conversion kit. Found and regulator and replaced regulator test unit and unit test good job complete. W11087445
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Canyon Lake, TX 78133
Andrey
Job Details: 05/23/2024
"Arrived on site to test unit for no ice production, tested unit found found ice maker is switched off, turned on ice maker and ran cycle, ice maker is running as designed, advised customer to allow 24-48 hour until bin is full,no leaks detected job complete no parts installed"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Pflugerville, TX 78660
James K
Job Details: 05/23/2024
"KSGG700EBS1 Arrived on site for control panel not operating. Upon arrival, the display stated controls not responding. Upon disassembly, found residue on the control board. Called tech line and spoke with Aaron SR#7739151126 advised to replace whatever parts necessary to complete repair. Proceeded to replace control however display became glitchy. Ordering another control W11034208 and display harness W11176109. Office to reschedule ; ordrng 1 W11176109 (Display harness) and 1 W11034208 (Control)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Waco, TX 76705
Jonathan M
Job Details: 05/23/2024
Arrived on site for a wall oven that is flashing an F9E0 (Mis wired oven) error code. The customer advised that the unit showed that error message about four months ago and it sat on the screen for two weeks before going away. Advised that it worked again for maybe a week and then flashed that error code again. I ran the unit into diagnostics and confirmed that error code but also found an F1 E1 (relay board failure) error code. I checked all wiring and found all wiring was connected. I replaced the appliance manager and tested the unit. I found the unit working and operating as designed. Call complete. W11448962
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Austin, TX 78753
Matthew
Job Details: 05/23/2024
"Arrived onsite for sealed system repair. On arrival tapped system and found flat. Removed manufacture dryer and installed dryer for access port. Charged system with 140 psi nitrogen. Lost 5 psi in 15 minutes. Could not locate any leaks. Called tech line for assistance. Spoke to Steve, SR#7739156327. Tech recommended increasing nitrogen to 250 psi. Was now loosing 15 psi in 5 minutes. Still could not find visible leak. Tech sent for review to engineering. Waiting on response . Used drier wpw10143759 and nitrogen."
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Austin, TX 78748
Luis
Job Details: 05/23/2024
"Arrived on site for no ice. Ran diagnostic 'bf error if no ice,ran fill test failed diagnosed unit will need another icemaker and fill tube with heater. ; ordrng 1 W11515313 (Fill tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Austin, TX 78732
Paul
Job Details: 05/22/2024
Arrived onsite for noisy refrigerator. Ran diagnostics test. Found everything to sound normal except the diffuser. The diffuser control was really loud. I replaced the diffuser control and now sounds normal. Unit is operating as designed at this time. Job complete. INSTALLED W11236851 DIFFUSER.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Pflugerville, TX 78660
Gerry C
Job Details: 05/22/2024
"WZF34X20DW01 Arrived to inspect no cool. The compressor was unable to start and clearly had a locked rotor. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. No water connections to unit. ; ordrng 1 W10750851 (Compressor) and 1 W11506635 (Service Port) and 1 WPW10143759 (Dye Drier) and 1 2HourSealedSystem (All Copper)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, TX 78634
Wesley
Job Details: 05/22/2024
Arrived onsite and found blown fuse. Used fuse during diagnostics. Determined under side wiring harness to turntable motor and light charred from excessive cooktop heat which eventually caused bare wire short. Called techline and spoke with Brandon SR#7739147386. CS talked with trade care and no repairs will be approved due to evidence of use and care causation.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Leander, TX 78641
Miguel
Job Details: 05/22/2024
"Arrived on site for unit just stopping. Found f9e1, f0e3, f7e1. Ran test and unit did not drain. Touched the harness and unit started draining. Replaced lower harness. Ran test and found noises when actuator was activated. Removed and found splutch broken. Replaced slutch and actuator. Verified operation. Call complete. W11643701, W10721967, W11481722"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78704
Luis
Job Details: 05/22/2024
"Arrived on site for loud noise. Diagnosed a defective damper control,replaced damper control. Used wpw10479155"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Seguin, TX 78155
Andrey
Job Details: 05/22/2024
"Arrived on site to replace previously diagnosed wash motor, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11613479"
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS4
Near Austin, TX 78753
Joe Z
Job Details: 05/22/2024
"Arrived on site for elements not heating up. Upon arrival, inspected polarity and is incorrect. Black wire is neutral and white neutral wire has 120. Maintenance team will have wiring redone. Job complete. No parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Creek, TX 78612
James K
Job Details: 05/22/2024
"WED4950HW0 Arrived on site for unit not heating. Upon arrival, unit was uninstalled (picture attached). Customer agreed to reinstall unit. While customer proceeded to reinstall, began troubleshooting unit and found cut off thermostat open. Replaced cut off. Tested unit and now unit is functioning as designed. 279816 cutoff"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Round Rock, TX 78664
Wesley
Job Details: 05/22/2024
"Arrived onsite for not cooling and took temps, found unit operating at 12 degrees and 40 degrees. Adjusted temp settings to coldest and advised customer on defrost function. Will monitor for proper function."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78704
Luis
Job Details: 05/22/2024
"Arrived on site for ice build up. Found water leaking from fresh food drain,diagnosed unit will need drain extension in compressor compartment and shims to level drain pan in fresh food section. ; ordrng 1 W11661573 (Drain tube extension.) and 2 Shims (Shims)s"
We serviced a
ROPER REFRIGERATOR
Model Rt12dkxaw00
Near Jonestown, TX 78645
Maurice R
Job Details: 05/22/2024
Arrived onsite for refrigerator drip pan leaking. On inspection the drip pan has 2 big holes. I Informed the customer that the drip pan may not be available. No water leaks were detected during service. ; ordrng 1 935781 (Drip pan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Sterling
Job Details: 05/22/2024
"On arrival verified complaint of arcing. Unit needs mag, diode, and cap but also found paint is scraped in unit and arced at all 4 corners of the rack holder. Unit will need holders and paint. Advised customer of proper tier cooking and storage when not in use. Rescheduled for 5/30 no parts installed; schdld next appmnt for 5/30 THU !"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Horseshoe Bay, TX 78657
Lou
Job Details: 05/22/2024
"Arrived on site to inspect wall oven/microwave combo unit with microwave light not working. Upon further inspection, I found the microwave interior light not turning on when the door is opened. Using my microwave tester, I tested the microwave for 30 seconds and the light failed to come on while testing. I pulled the unit out and removed and replaced the light and retested. Unit is operating as designed. Once I had the unit back into the wall/cabinets, I retested the unit and it continues to operate as designed. Job completed. W10886919"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Buda, TX 78610
Leonardo
Job Details: 05/22/2024
Arrived on site to replace holder. Replaced holder test unit and unit heating for 1 minute then it stops. Will order new magnetron capacitor and diode. Office to reschedule ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 WPW10693025 (Magnetron)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Harker Heights, TX 76548
Sterling
Job Details: 05/22/2024
On arrival verified complaint of unit not spinning. Replaced shifter and cap. Still no function. Replaced harness and verified voltage and polarity are correct. Motor also ohms out correctly. Still not functioning. Spoke to TL 7739144907 advised to install another main and motor. SW is ordering all parts for this call. Reschedule for 5/27installed w11095106 w11116592 (previous call) w11481722 and w11395618; schdld next appmnt for 5/27 MON !
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Round Rock, TX 78681
Paul
Job Details: 05/22/2024
"Arrived onsite for washer leaking from the back. I found the fill valve weeping and leaking into the tub. I replaced the fill valve and tested the unit. All is working as designed. No water leaks are present at the time of service. Call complete. INSTALLED W11038689 REG, WATER INLET."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 05/22/2024
"Arrived on site to test unit for freezing food in RC, tested unit found damper not closing properly, replaced damper and tested, unit is now running as designed, explained to customer on proper loading and advised to keep unit at recommended temperature, no leaks detected job complete installed W11645127"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Granger, TX 76530
Gerry C
Job Details: 05/22/2024
"WRS321SDHZ08 Arrived to install previously diagnosed parts. I found he issue was not with the fan motor or fan, but the ice maker inlet had started leaking again, in a different area. Tech GCO for return service. No leaks of the water supply observed during service. ; ordrng 1 GCO (GCO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Round Rock, TX 78665
Gerry C
Job Details: 05/22/2024
"WRS321SDHB01 Arrived to install previously diagnosed and ordered sealed system parts. I installed the compressor W10507884, pre-cooler W11678305, service port W11506635 and dye drier WPW10143759 after evacuating the system. I found oxidized system oil residue on the condenser to heat loop factory connection and corrected via re-brazing, then vacuumed. Achieving 250 microns and then seeing only a bump to 320 after 15 minutes of vacuum and an additional 15 minutes of dwell time, I attributed the rise to the likelihood of significant moisture that had entered the system due to the prior pre-cooler (water submerged portion) failure. Charging with the MFG calculated 5.3 oz, the unit started cooling as designed and had excellent thermography heat signatures throughout the high side of the system. No water connections to unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near San Marcos, TX 78666
Leonardo
Job Details: 05/22/2024
Arrived on site to test unit for unit giving door error. Found bad lower switches. Replaced interlock for bottom switch holder test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Dripping Springs, TX 78620
Tim M
Job Details: 05/22/2024
"Arrived on site to test unit for being too hot. Customer stated inspector showed that oven was reading at 400? on a 350? bake cycle. Started bake cycle at 350?, unit initially reached 380?, unit than dropped down to 350? and cycled between 350? and 380?. Calibrated oven -15?. Unit is now cycling between 335? and 365?. Unit is now running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Hutto, TX 78634
Wesley
Job Details: 05/22/2024
Arrived onsite and replaced the spark module. Tested unit. All checks good. Advised customer on repair. W10860916
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Temple, TX 76502
Sterling
Job Details: 05/22/2024
On arrival verified complaint of unit stopping in cycle. Installed inlet system per previous diagnosis unit now runs longer then it did but still throws code. Original sensor was open and broken. Unit now needs water valve for low flow as source flow is good. Installed w11535094; ordrng 1 W11434044 (Water valve)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Seguin, TX 78155
Andrey
Job Details: 05/22/2024
"Arrived on site to replace previously diagnosed cooktop, replaced cooktop, customer approved, job complete installed W11223301"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Killeen, TX 76543
Tyler
Job Details: 05/22/2024
"Arrived on site for washer flashing f9e1 and stuck in flood mode. Upon arrival found no errors in diagnostics. Spoke with techline and with through diagnostics checks but found no failures, found p7mp at 19.8ohms. Replaced actuator and capacitor. Recalibrated machine. No leaks present Sr#7739149752. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB05
Near Lago Vista, TX 78645
Maurice R
Job Details: 05/22/2024
Arrived onsite for ice maker producing to-much ice. On inspection found that the arm on the ice maker was bent. Installed a new ice maker n the unit and called for water. The refrigerator filled the ice tray up. The IM is working as designed from the factory. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 05/22/2024
"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed to respond. I checked voltage at the junction box and found 65V. I removed the outer door panel and inspected the main control and tested at the control and again found only 65V. I found the L1 to ground was 124V and L1 to neutral was 65V. Checked the breaker and found it to be a standard breaker and was on. Customer advised the light above the sink is on the same circuit and it was on telling me the unit should be getting 124V. I pulled the unit out and tested the outlet and found it good. Checked the lower outlet and it too was good. Ohmed out the power cord and found the neutral side was melted but the cord was testing good. I checked the outlet and found the left side of the plug was blackened and appeared to be slightly melted (photo). I re-wired the unit/cord and plugged it into the lower plug and the unit powered on. I tested the unit and it responded. I put the unit back in its space and reassembled the unit and tested in diagnostics. Unit showed no error codes and is operating as designed. I recommended the customer replace the outlet for safety reasons and when not in use or not home, I recommended they turn the unit off at the breaker, for safety reasons, until they can get the outlet replaced. No water leaks observed during service, job completed. No parts installed."
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/22/2024
Arrived on site to test unit for small left oven not heating. Found igniter became disconnected again. Secured connection with electrical tape. Unit working as designed. No parts replaced at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/22/2024
"Arrived on site and verified compressor was faulty. Replaced compressor(W11557425), drier(WPW10143759) and access port(W11506635). Vacuumed system and held pressure for 20mins. Charged to specs with 55g of r600a. Unit now working as designed. Advised customer to place bottle or glass of water in FC and when frozen solid to use unit. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Joe Z
Job Details: 05/22/2024
"Arrived on site for F3-E1 error. Upon arrival,ran Diane confirm F3-E1 error code for thermistor open or short. Disassembled unit to test/ inspect components. Found thermistor is good. Need to replace control. Replaced control W11565020. Test unit on both sensor and time dry. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78749
Luis
Job Details: 05/22/2024
"Arrived on site for no lights in fresh food. Checked switches passed,door open indicator working,freezer leds working ordering a new fresh food led module; ordrng 1 W11470191 (Led module) and 1 W11455229 (Main control)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Kyle, TX 78640
Tim M
Job Details: 05/22/2024
"Arrived on site to test unit for long dry times. Tested unit with vent tester, vent test is showing that airflow is restricted and not allowing air and moisture to escape. Recommended to hire a professional vent cleaning service in order to get vent tube properly cleaned. All components are properly engaging. Unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ2
Near Kyle, TX 78640
Leonardo
Job Details: 05/22/2024
Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode. Test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near San Marcos, TX 78666
Leonardo
Job Details: 05/22/2024
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Austin, TX 78739
Tim M
Job Details: 05/22/2024
"Arrived on site to replace previously diagnosed parts. Replaced heater (W10518394) and fill valve (W11175771). Tested unit, unit is now heating and filling properly. All components are properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Crawford, TX 76638
Jonathan M
Job Details: 05/22/2024
"Arrived on site for a washing machine that is not starting a cycle. Inspected unit and work area. I did confirm the customer complaint and found at the motor would not turn. Around the unit into diagnostics and found an F6 E3 (ACU cannot hear MCU) and F7 E7 (unable to reach target rpm) error codes. I called whirlpool tech line and spoke to Chris SR# 7739147877. He advised that they have been running into this issue more frequently, and that most of the models just need a lower harness replaced. He advised to just replace the lower harness and to call back if any other issues persist. He did advise not to replace the control as he that does not think that the control is really at fault However, I am ordering the wire harness and stator and also will return with the remaining parts sent with me today. I rescheduled the customer to 6/3.; ordrng 1 W11568984 (Lower harness) and 1 W11195971 (Stator)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 05/22/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump and bin thermistor failures, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11542867. WPW10511923"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Austin, TX 78735
Tim M
Job Details: 05/22/2024
"Arrived on site to replace previously diagnosed parts. Replaced suspension (W11400156), gearcase (W11449841), stator (W10915700), clutch (W10754448), slider (W10734521), rotor (W10915701), washplate (W10902814), washplate bolt (W10752187), and control (W11419171).Tested unit, unit is now running as designed. Ran calibration cycle. No leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Del Valle, TX 78617
James K
Job Details: 05/22/2024
"MVW5430MW1 Arrived on site for unit not starting. Upon arrival, customer was able to unlock unit and tub was filled with water. Emptied water with shop vac. Proceeded to enter diagnostics and found F9E1 code. Continued to perform overall diagnostics mode however lid will not lock. Replaced W11670519 latch. Re tested and still issue persists. Continued to inspect wiring harness and found lower harness to the pump is ripped (picture attached). Ordering lower harness W11643701. Next day available is May 27th. Customer agreed to reschedule for that day. No water leaks detected at this time. ; ordrng 1 W11643701 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Marble Falls, TX 78654
Lou
Job Details: 05/22/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, I heated and shaped the gasket. Checked for air leaks and found none. I recommended the customer leave the right door closed for a few hours to allow the gasket to mold to the chassis and door. The customer advised the freezer (FC) was making a loud rattling noise. I disassembled the Fc section and gained access to the evaporator and found the suction line and cap tub resting on the evap cover and the defrost thermistor was in the incorrect place on the evaporator. I adjusted the tubing and repositioned the thermostat and reassembled the unit. Unit is operating as designed. No water leaks observed during service, job completed. W10830162"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Austin, TX 78726
Paul
Job Details: 05/22/2024
Arrived onsite for front left burner having only inner element being on while in dual high mode. Found the infinite switch not passing voltage to H1B. I replaced the infinite switch and tested unit. Unit is operating as designed. Call complete. INSTALLED W10917724 switch inf.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Briarcliff, TX 78669
Matthew
Job Details: 05/22/2024
Arrived on site for normal wash cycle not functioning. Inspected and found consul not responding for certain buttons including the normal selection. Replace faulty console. Tested and unit is now functioning properly. Job complete. Used part number W11622500.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Manor, TX 78653
Joe Z
Job Details: 05/22/2024
"5/22/24 17:04: JZ rspndd 5/22 WED, Arrived on site. Customer stated that the unit had a control issue and was being replaced. No repairs performed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Andice, TX 78628
Miguel
Job Details: 05/22/2024
"Arrived on site for handle broken from dishwasher, found stud was not secure. Removed door panel. Stud broke when attempting to tighten. Replaced studs, screws and handle. Verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model wtw4855hw3
Near Georgetown, TX 78626
Sterling
Job Details: 05/22/2024
"On arrival verified complaint of leaking drain hose. External drain hose had a pin hot leak, replaced hose and unit no longer leaks. Job complete. Installed w11244231"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/22/2024
"Arrived onsite for previously diagnosed parts. Found that the spark wire was bad, sparking down. Installed new wire and the center valve on to the cooktop. Tested all the burners and they are sparking and igniting now. The cooktop is operating as designed and no gas leaks detected during service. W11507531 W11246817"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near San Marcos, TX 78666
Leonardo
Job Details: 05/22/2024
Arrived on site to test unit for bake not getting over 275. Turned oven on to 350 and unit pre heated correctly. Tired unit up to 375 and unit heated to 375. Could not duplicate the problem at this time. ; ordrng 1 W11162730 (DSI board)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Killeen, TX 76541
Tyler
Job Details: 05/22/2024
Arrived on site for washer with broken dispenser drawer. Upon arrival confirmed issue and replaced drawer w10919352. Found unit working as designed. Call complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Seguin, TX 78155
Andrey
Job Details: 05/22/2024
"Arrived on site to test unit for no heat, tested unit found shorted cutoffs and heater, replaced parts and tested, unit is now running as designed job complete installed 279838, W10900067"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Georgetown, TX 78633
Sterling
Job Details: 05/22/2024
"On arrival verified complaint of unit not running. Ran diag and found latch not locking, checked voltage and main not sending voltage. Replaced and found still not locking. Replaced latch and same issue. On visual spinspection found damage to harness at main in the red wire. Replaced water valve for new harness. Unit is now operating as designed. Job complete no leaks detected during service. Installed w11205048, w11657965, and wpw10482836; ordrng 1 W10843398 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 05/22/2024
"Arrived on site to replace previously diagnosed foam strip, installed foam strip in the correct location, advised customer to monitor, if issue persists call customer service, at this time job complete installed W11159728"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78735
Luis
Job Details: 05/22/2024
Arrived on site for no ice. Attempted reset icemaker failed replaced defective icemaker ran reset icemaker passed harvest and filled with water. Used w11700250
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, TX 78733
Matthew
Job Details: 05/22/2024
Arrived on site for unit not draining. On arrival Inspected and found knock out plug still intact not allowing unit to drain. Removed Knockout plug and tested. Unit is now functioning properly. job complete. No parts used on visit.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Spicewood, TX 78669
Matthew
Job Details: 05/22/2024
Arrived on site for unit having defrost issues. Upon arrival unit was defrosted disassembled and found heating element reading OL. Replaced element. Unit is now functioning properly. Job complete. Used part number W11267071
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Hutto, TX 78634
Wesley
Job Details: 05/22/2024
Arrived onsite and repaired unit with the inlet water line to the filter head. All checks good. Unit is no operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Round Rock, TX 78681
Paul
Job Details: 05/22/2024
Arrived onsite for a refrigerator to replace previous diagnosed parts. I accessed the compressor and tested the start capacitor finding it weak and the start device bad. I replaced the start device and capacitor then tested the refrigerator. The compressor started up and is working as designed. The FC started cooling down immediately and I had good suction and discharge temps. All is working as designed. The customer stated that some of the interior lights were not working but we checked and all the lights in the RC and FC are working at this time. Call complete. INSTALLED W10873801 START DEVICE & WPW10350564 CAPACITOR FROM PR TRUCK STOCK.
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/22/2024
"Arrived on site to test unit for no power. Customer stated he pulled unit out to check if unit was plugged into outlet. While moving unit power was restored and now working properly. Advised customer external pump may be going out. Customer stated he would monitor. No service provided, no fee collected. No parts replaced at this time."
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Austin, TX 78704
Joe Z
Job Details: 05/22/2024
"Arrived on site to install previously ordered part. During replacement of drain pump, found a 6 wire that is caught in drain that caused the pump motor failure. Reinstalled bellow to correct issues of clothes getting caught. Installed new pump and test unit. Unit is operating as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Georgetown, TX 78633
David Z
Job Details: 05/22/2024
Arrived on site to replace damaged front door panel. Found the replaced panel on previous visit had a small fold on the side of it. Verified with homeowner present new panel is good. Parts used - W11416371.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78737
Tim M
Job Details: 05/22/2024
"Arrived on site to test unit for no power. Upon arrival unit powered up with no issue. Checked voltage, unit is receiving proper voltage. Ran diagnostic cycle, all components engaged properly. Unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Marcos, TX 78666
Andrew
Job Details: 05/22/2024
Arrived on site and installed stops(WP8565925). Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
Miguel
Job Details: 05/22/2024
Arrived on site for control being locked. Reset power. Verified good voltage. Still showing locked. Unplugged and verified good wiring from control to console. Still showing locked. Replaced console. Verified operation. Call complete. W11297709
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 05/22/2024
"Arrived on site for a dishwasher that has a non-responsive control panel. Inspected unit and work area. Upon entry, I found that the consul was bubbling and the center over the user interface and all the lights were on the user interface. I found that no buttons were responding on the user interface. Ordering the console and user interface for repair. I rescheduled the customer to 5/29. No parts were installed.; ordrng 1 W11460908 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78633
David Z
Job Details: 05/22/2024
Arrived on site to diagnose dryer making noise when spinning. Tested unit and confirmed rubbing on right side. Found right side panel bent inwards/damaged. Ordering new panel to resolve. ; ordrng 1 W11233548 (Panel)
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/22/2024
Arrived onsite and replaced the ui panel to repair. All checks good. W11632709
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bastrop, TX 78602
James K
Job Details: 05/22/2024
"WED4815EW1 Arrived on site for unit making squealing noise. Upon arrival, started unit and squealing noise happened immediately. Upon disassembly of the air duct, I found a foreign object hitting the blower wheel. Retested and still continued to squeal. Proceeded to replace repair kit that includes the idler pulley, 2 support wheels and belt. Re tested and now unit is functioning as designed. 4392065 repair kit"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Killeen, TX 76543
Tyler
Job Details: 05/22/2024
"Arrived on site for dryer making a random squeaky noise. Upon arrival traced noise to idler pulley. Used repair kit 4392065 and replaced belt, pully, and rollers. Found noise no longer present. Call complete"
We serviced a
WHIRLPOOL DRYER
Model med6230rhw3
Near Killeen, TX 76543
Tyler
Job Details: 05/22/2024
"Spoke to customer regarding dryer. Customer stated unit is working as designed and doesnt need service, call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Andrew
Job Details: 05/22/2024
Arrived on site to test unit for not washing. Found error f4e3. Verified motor receiving proper voltage. Sump assembly is missing wash motor. Ordering sump assembly and dispenser. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11705150 (Dispenser assembly) and 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Pflugerville, TX 78660
Gerry C
Job Details: 05/22/2024
"WRS321SDHZ08 Arrived to install previously ordered parts. I found the issue was with the connector on the capacitor and a connector repair would have sufficed, but the harness wrap had been removed and I replaced the lower harness area. The motor was not operating as expected and I replaced it and the control, including the cam and shifter to ensure integrity of the repair. No leaks observed during service."
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/22/2024
"Arrived on site to test unit for not starting. Found latch was damaged. Replaced latch(W11565030), console acting erratic and unable to enter diagnostics. Recommend replacing console and ACU. Office to reschedule. ; ordrng 1 W11633357 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hutto, TX 78634
David Z
Job Details: 05/22/2024
"Arrived on site to diagnose refrigerator making loud noise when in use. Traced noise back to FC. Could hear that when the evap fan is running, there is excessive vibration noise coming through the cover. Removed cover and found the evap fan motor vibrating excessively, and noise reverberated through the panel. I replaced the fan motor and insulated the fan housing and panel. Retested and found noise was reduced to a normal level. Repair completed. Parts used - 2x W11113654, WP2315549."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/22/2024
Arrived on site to test unit for intermittent power loss. Found external drain pump is the issue. Replaced external pump(W11539855). Unit now working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near New Braunfels, TX 78130
Andrey
Job Details: 05/22/2024
"Arrived on site to test unit for no ice production, tested unit found ice bin full, customer stated that its making ice but dispenser is not working, inspected and found dispenser motor ceased, will need to replace motor and shaft, ordered parts rescheduled for 5 /29 no parts installed ; ordrng 1 W10822606 (Dispenser motor) and 1 W11509548 (Shaft)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 05/22/2024
"Arrived on site for a dryer that will not start a cycle. Inspected unit and work area. I did confirm the customers complaint and checked the timer. I found the knob was having a hard time turning the timer. I removed the knob and found it cracked, indicating a failed timer and knob assembly. I replaced the timer which comes with the knob and tested the unit. I found the unit working and operating as designed. Call complete. W11685947"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Uhland, TX 78640
Tim M
Job Details: 05/22/2024
"Arrived on site to test unit for not making ice. Cubes have been formed but have not been harvesting. Replaced icemaker (W11546935) and main control (W11558182) as precautionary. Tested unit, unit is now harvesting and filling properly. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ2
Near New Braunfels, TX 78130
Leonardo
Job Details: 05/22/2024
Arrived on site to test unit for oven door broken. Test unit and found broken left and right trim and broken handle. Replaced all 3 parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Round Rock, TX 78664
David Z
Job Details: 05/22/2024
"Arrived on site to diagnose washer that was leaving some bleach stains on clothing. Examined unit and found no irregular operation. Bleach enters directly into the tub, and any remaining is due to likely excessive bleach usage and not enough water. Called tech line and confirmed, SR7739145755. Tech line advised to run extra rinse on any cycles following, and to reduce bleach usage. Unit working as designed, no repair needed. No parts used."