"Arrived on site to replace previously diagnosed timer, replaced and tested unit is now running as designed job complete W10846428"

"Arrived on site for refrigerator not cooling properly and water collecting on freezer door. Customer also says there was a loud noise. Tested and found freezer at 0f, refrigerator at 45. Tested fans and found them working but no air flow in refrigerator. Found refrigerator coil is frozen over. Not draining. Display had some lights that are dim. Found freezer door seems to be separating from cabinet. Ordering new freezer door. Needed FZRr door, w11457241, refrigerator fan motor assembly, Refrigerator evaporator cover, drain tube, display and control. Office will call to schedule. ; O-emld tckt"

"Arrived on. Site for ice maker not making ice . Temp checks were normal. Ran dianostics all checked normal except IM fill . Found tube frozen again . Checked fill tube heater at door connection and was getting 6.7 resistance . Found harness in door failing . Ordering fz door . No water leaks detected at time of service. No parts installed Call, to set return ; ordrng 1 LW11026425 (Fz ss)"

"Arrived on-site to diagnose a unit running continuously. Entered diagnostic mode and found error codes F10E1, F2E1, F5E1, F6E1, and F8E1. The unit operated normally during the diagnostic cycle. Identified a shorted keypad and control board as the issue. Replaced both components (W10811169, W10486463), tested the unit, and confirmed it is now working as designed. Job complete."

Arrived onsite for unit not starting a cycle. Ran diagnostics and found no stored errors. Ran auto cycle and all components passed. However start button not responding in test mode or normal mode. Key is defective and will need replacing. Ordering control. Office to reschedule ; O-emld tckt

"Arrived on site for makes buzzing noise and doesnt operate. Upon arrival, unit is unplugged. As soon as power is restored, drain pump energizes continuously. Ran diagnostics and get error codes F3-E1 pressure system fault,and F1-E1 main control fault. Need to replace control. Ordering control. Office to reschedule.; ordrng 1 W11603810 (Control)"

"Arrived on site for not starting. Upon arrival inspected, inspected unit and confirmed issue. Test polarity and is correct. Found push button remains OL when testing. Need to replace push to start switch. Replaced push to start switch WPW10446920. Test unit and is operating as designed. Job complete"

Arrived on site for long fill. Upon inspection found f8 e3 overflow condition. Ran test cycle found a little water restriction replaced water inlet and tested. Ran test cycle unit is functioning properly and as designed to. If issue occurs recommend returning with control. No leaks present at this time job completed. Parts used w11038689

Arrived on site for unit making noise. Noise is coming from evap fan. Replaced evap fan with new fan. Part defective out of box. Put old unit back on fan working noise isn't as loud as it was before noise most likely will come back. Ordering new evap fan office to reschedule ; ordrng 1 WP2315549 (Evap fan)

"Arrived on site to test unit for not cooling. Found FC evap frosted over. Engaged defrost heater in diagnostics. Found left hand side of FC door not closing properly causing air leak. Recommend control, evap harness, and both rails. Scheduled for 03/13. No parts replaced at this time. ; ordrng 1 WPW10330994 (LH bracket) and 1 WPW10330995 (RH bracket)"

"Arrived on site to test unit for tripping breaker and F1E9 error code. Upon arrival customer stated unit does not trip the breaker, it just constantly flashes F9E1 during the cycle. Entered diagnostics, found F9E1 product not draining error code stored. Customer stated unit will drain but will also leave a little water inside the tub. Ran a diagnostic cycle, found all components properly engaging. Inspected drain hose and found no high drain loop installed, causing water to back into the tub from the disposal. Installed high drain loop under the sink. Opened door mid diagnostic cycle and found unit is also oversudsing. Advised customer to run a cleaning cycle and switch to liquid soap to prevent oversudsing issues in the future. Contacted SAFETY to document SR#7741073197. No leaks detected, no parts installed, job complete."

"Arrived on site to install wp8565925 end cap, wpw10463906 filter screen, w10872845 filter cup and wp10712395 rack adjusters. On arrival installed parts and found dishwasher working as designed, but found the other front left Wp8565925 end cap missing and i ordering part and rescheduled customer for 03-11-25; ordrng 1 Wp8565925 (End cap) and 1 wp8565925 (End cap)"

"F7-E4 basket re engagement ,F6-E3 acu communication error,and F0-E3 overload. Test unit and found agitation operates but during spin only agitator spins. Raised unit to inspect lower components. Found drain pump has broken off of tub and is just hanging on with hoses. Tub is cracked where drain pump mounts. Found harness to drain pump is broken. Inspected stator, rotor and slider and are good. Cleared error codes. Test unit again. And baskets again does not spin only agitator spins. When canceling test. Display shows power failure but there was not a loss of power. Display then shows canceling cycle and message never goes away. Power cycled unit to reset control. Found shaft turns but shaft gear to basket is stripped out. Tried removing spanner basket nut but is seized on and stripped. Unit needs complete rebuild. Need to replace gearcase, tub, basket, spanner nut, control, harness, drain pump, and drain pump retaining screws. Need autho and 2 hour weigh time. Office to reschedule ; ordrng 1 W11219115 (Tub) and 1 W11178227 (Basket) and 1 W11551646 (Spanner nut) and 1 2hourweigh (2 hour weigh) and 1 Needautho (Need autho)"

Arrived on site to replace previously diagnosed parts for motor not spinning. Ran two diagnostic cycle with no issues. Verified connections to control were so secure. Unit is currently working as designed. Advised customer to monitor. No parts replaced at this time.

Arrived on site to repair previously diagnosed issue. Replace sump and motor reassembled unit and tested. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used w11416362

GFE28GYNJFS Arrived on site for a refrigerator leaking water. On arrival client stated after replacing filter product started leaking water from despenser. I removed all gallon of water out of despenser no leaks . Further inspection I found ice build up under ice bucket i removed all ice place my flashlight in ice box to make sure door was sealing correctly it was in good shape. I tested icemaker worked good no water leaks. Product works as it's designed no water leaks visible from main water supply no parts used.

Arrived onsite for left front burner with sparking issues. I found the top of the ignitor broken causing the spark to go to the left of the burner cap. I was not sent the LF ignitor. Gonna order W11573760 IGNTR-SURF. NO JR TECH. Customer not onsite office to RS.; ordrng 1 W11573760 (IGNTR-SURF)

"Arrived on site to inspect venthood, causing a lot of vibration. Upon further inspection, I found that the blower was causing the tower of the vent hood to vibrate excessively and produce a very loud noise.I checked the blower motor assembly and found that it was in good working order without any issues. This problem is an installation issue and will need to be fixed by the installers. No parts installed"

"Arrived onsite for unit not functioning, making noises and not draining. Customer had video prior to failure. Inspected and found harness broken, tub broken and gearcase oil throughout. Will need Lower wire harness, tub, suspension, drain pump, control, gearcase, rotor, stator, clutch, agitator, and slider. Needs AUTHO. Office to reschedule. Needs a rebuild and set for 2 hrs.; ordrng 1 NeedsAUTHO (Needs AUTHO) and 1 W11195971 (Stator) and 1 W10754448 (Cluch) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 W11219115 (Outer tub) and 1 W11666463 (Lower harness) and 1 W11429620 (Control) and 1 2hrs (2hrs)"

"Arrived on site to inspect refrigerator leaking water from the ice dispenser and on the inside onto the drawers. Upon further inspection, the customer advised they found water leaking from the ice maker onto the shelves/drawers below and down the ice bin door. I found where the ice bin door gasket was beginning to crimp and dry water marks on the front of the ice bin door. I found a block of ice in the ice bin from the ice maker, and it appears that the ice maker is calling for too much water. I checked the ice maker tray and found the ice at the top of the mouth of the tray. I tested the ice maker in diagnostics test 57, and the ice that was dispensed was one piece. When I tested the fill tube, I found water at the top of the mouth of the tray again. I placed my flashlight at the bottom of the RC door mullion and checked the RC door gaskets and found the right RC door gasket is beginning to warp outward and create a gap at the bottom of the mullion again. Also, when I opened the FC door, I found it difficult to open and close and found ice/frost built up on both rails of the brackets. Due to these issues, I am ordering the ice bin door, FC bracket kit, and right RC door and will return with all prescreened parts. Office to schedule return service due to the availability of parts. No water leaks were observed at the end of service. ; ordrng 1 W11679939 (Ice bin door) and 1 W11668672 (FC bracket kit) and 1 W11681453 (Right RC door)"

Arrived onsite for garment stuck in agitator. Agitator was seized. Had to break agitator off to replace. Replaced agitator and bolt. Tested and unit is now functioning properly. Job complete

"Arrived on site for range not turning on. On arrival confirmed failure amd found 40amp gfci breaker tripped on outside main breaker. I restored power and found 244 L1-2, 122 L1-n, 122 L2-n, 0 g-n. Replaced w11182108 bake element, w10856603 broil element, and w11707155 control, and baked unit to 500 with ground wire removed and then reattached wire and let temp drop to 250 then retested bake at 500 on bake. Found unit working as designed and reported findings to techline sr#7741091368. Call complete"

"Arrived on site for no ice. Removed bin ran icemaker test,icemaker harvest failed reqding bf with no ice or obstruction to icemaker,ran fill test failed,fill tube frozen again. Called tech support per tech support defraoted fill tube removed icemaker ran heater test and checked voltage,12.43 volts going to heater,ohmed heater passed reading 40 ohms took videos of icemaker fill with filter installed and removed no leaks after fill called tech support sent videos all videos and documentation being sent to product review team. SR#7740318342"

"arrived on site for a dryer that is heating, but not tumbling. Inspected unit and work area. I tested the dryer and found the dryer sounding like it was tumbling but the basket would not move. I gained access to the interior of the dryer and found the dryer belt broken. I removed the basket and found all four rollers completely seized on the roller shafts. I went ahead and replaced all four rollers and belt and tested the unit. The unit began to work and operate as designed. Call complete. 4392067."

Arrived on-site for unit not starting. Ran diagnostic and found no error codes. Could not replicate issue. Cycled unit and everything is working as designed. No parts used.

"Arrived on site ro inpsect dryer making unusual sound. Upon further inspection, I gained access to the inside of the dryer and found that the blower wheel was cracked and hitting the side of the housing. I replaced the blower wheel and reassembled and tested the dryer. It isnow operating as designed.WP697772"

"Arrived on site. Removed defective ice container transfered ice to new container,installed ice container tested iced dispenser unit working as designed. Wpw10312300"

Arrived onsite and replaced magnetron and inverter together. Immediately continued to throw f1e6 error code. Spoke with GC and will return with switch harness and appliance manager while inspecting for cabinet alignment issues. Advised cuetomer on repair and findigns. Scheduled for Monday am. WPO; O-emld tckt

Arrived on site for dishwasher soap not properly dispensing. Found no error codes stored in diagnsotics. All components working properly. However dispenser would not lock closed anymore. Removed door panel. Found relay on dispenser shorting out. Replaced dispenser. Verified operation. Dispenser door on its own after cycle. Replaced control. W10482988 . Ran test and now the display does not light up. Order user interface and another control. Office will call to schedule.

"Arrived onsite for unit tripping the breaker. Customer allowed remote access to unit. Customer stated he tried different outlets but unit would trip automatically. Then this morning he plugged it in and the unit has been running all day. On arrival unit was functioning and cooling. Ran defrost test and unit passed. Ran fans and compressor test and all is functioning. Unit was also making ice, took pic. Diagnostics showed no error codes. Could not duplicate any issue. Customer will monitor. Customer not onsite for signature"

Arrived onsite for loose door handle on microwave upon further inspection found outer door of unit was not installed properly also found some scratches on unit pics submitted repaired door unit is working as designed customer not available to sign job complete

On arrival verified complaint of noise. Customer states unit no longer makes noise. Ran diag and found all components activate correctly and no error codes. Visual inspection of the gearcase and splutch show no signs of oil leak or wear. Belt is in good condition and not damaged. Job complete no parts installed

"Arrived on site for upper oven preheating very slowly. Upon arrival, tested both upper and lower oven at the same time and found upper oven heating very slowly. Checked broil element with temp gun and found temp to be 150F within 10 minutes. All other elements are working fine. Proceeded to replace W11448962 upper control and W11598122 broil element but still same issue. Possible short in the harness. Ordering back up W11448962 upper control and W11245675 main harness. Weighing call for 2 hours. Office to reschedule ; ordrng 1 W11448962 (Upper control) and 1 W11245675 (Main harness)"

"Arrived on site for water leaking g out of the door, found freezer floor iced over. Ice starting on left hand side as if icemaker leaks. Cleaned and cleared ice. Installed fills tube extension. Vefified operarion. No leaks. Call complete."

On arrival verified complaint of noise. Customer states unit no longer makes noise. Ran time dry for 15 min and confirmed no noise at all. Unit has no physical damage or excess wobble in tub. Unit is working as designed job complete. No parts installed

"Arrived on site to test unit for not heating properly, tested unit found shorted cutoffs and heating element, replaced and tested unit is now running as designed job complete installed WP3387747, 280148"

Arrived on site to test unit for RC not cooling. Found evap compelling frosted over. Exposed evap and found drip pan was broken. Recommending drip pan and RC evap harness assembly. Rescheduled for 3/11. No parts replaced at this time. Customer not home for signature. ; ordrng 1 W11457241 (Drip pan)

On arrival verified complaint of unit not functioning displaying f2e2. Verified error code f2e2 and f2e1. Console is not fully responsive. Replaced console and verified full function unit it not longer throws code. Ran calibration and verified mod ser transfer. Job complete installed w11478526

"On arrival verified complaint of unit tripping, breaker for a previous diagnosis. Replace both bake elements and broil elements disconnected groundwire and ran unit to 500? for 30 minutes. Advise customer to run longer. Barnes unit is reinstalled in the Wolf. Reconnected, the ground wire and reinstall. The unit unit did not trip breaker job, complete installed 2x w11617232 and 2x w11545804"

"Arrived on site for not operating and get a clicking sound. Upon arrival, the clicking noise is lid lock. Ran diagnostics and get error code F9-E1 long drain. Cleared code and ran automatic test cycle. Test cycle completed correctly during sensing. Ran a normal cycle with deep fill and unit filled and begins washing correctly. Canceled unit and drains all water correctly. The potential issue that can be happening is that unit is installed on an unleveled floor and shakes a lot during drain and spin. Unit is operating as designed Job complete no parts needed"

Arrived on site for washer leaking from behind. Found source of leak was over head pipe leaking . Did double check washer. No errors or any leaking found from washer during diagnostics tests . No parts installed. Maintenance not on hand to sign ticket. Job complete .

"Arrived on site for leaking dishwasher. Maintenance said it would only leak periodically. Did find float switch assembly slightly bent and float would sometimes stick. Ordering float ,switch , standpipe . No parts installed . Call to set return ; ordrng 1 WPW10316267 (Stand pipe) and 1 WPW10195039 (Float switch) and 1 WPW10346525 (Float)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the hot and cold valves failing, I removed and replaced both valves and calibrated the unit. Tested in diagnostics, and the unit is operating as designed. When I removed the valves, I found debris inside the screens from the supply hoses breaking down internally (photo). I advised the customer of my findings and recommended they replace the hoses. No water leaks observed during service, job completed. W11168740, W11168743"

"Arrived on site to install previously ordered parts. Upon arrival. Had to break off spanner nut due to being rusted and seized on shaft. During disassembly of lower components, found harness to actuator is corroded and actuator pins broke into Harness, uploaded picture on SD. Also found pressure hose on tub is worn and too loose and slips off too easily. need to replace harness. Also found green screws that secure actuator will need to be replaced. Ordering harness and screws. Office to reschedule. Customer had to leave to pick up school kids. I called her and let her know situation ; ordrng 1 W10610076 (Harness) and 2 W11596033 (Screw)s and 1 2hourweigh (2 hour weigh)"

Arrived on site for unit not spinning. Checked error code f7 e1 tachometer missing wrong signal.checked underneath found silver oil leaking from capacitor. Replaced capacitor and tested. Unit is spinning in test cycle customer witnessed. Unit is functioning properly and as designed to. Took pictures of dripping oil leaking no leaks present at this time job completed. Parts usedw11395618

"Arrived on site to replace previously diagnosed fill valve, replaced and tested unit is now running as designed no leaks detected job complete installed W11684258"

"Arrived onsite for unit drain pump turning on randomly. Inspected and found control failure, sending constant voltage to the pump. Replaced control and calibrated. Unit is now functioning properly. Job complete"

"Arrived on site to test unit for noise during spin. Upon arrival customer presented video of the issue, during high spin speed the unit makes a rattling noise. Verified issue by running a diagnostic cycle, rattling noise is present and is originating from the rotor. Inspected rotor and found bolt has completely backed out causing rotor to wobble and rattle. Secured rotor with a new rotor bolt and loc-tite. Tested unit, noise has been eliminated and unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for unit not completing cycles/agitating. I ram the unit through a diagnostics cycle and no errors are present. Unit completed the cycle with no issues. I tested the door lock manually and found the lock to be intermittent. I replaced the door lock and strike and unit is now operating as designed. No leaks are present. Call complete. Installed W11457841 Strike and W11700916 Lid lock.

WDF330PAHB4 Arrived on site from previous visit to install part . I installed drain hose and tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to test unit for leak. Upon arrival customer stated that after the previous repair, an empty cycle with no detergent or dishes was started. After 30 minutes, puddle began to form on the left side of the unit right under the door. Customer has not ran a cleaning cycle. Started a diagnostic cycle, all components are properly engaging. Mid cycle opened the door and found a lot of suds forming (image attached), further indicating an over sudsing issue. Started a quick wash cycle and monitored unit with the door split, found no leaks coming from the dispenser. During the first 25 minutes of the cycle, unit has drained and filled multiple times eliminating all the suds from the unit. At the 30 minute mark the unit began to oversuds again. Suspecting that the dispenser was releasing too much LemiShine dispenser was set to level 3 out of 4, and causing suds to build up. Turned down dispenser to level 1 out of 4. Customer will monitor after running a cleaning cycle, if issue continues unit will need the dispenser replaced. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test the unit for tripping the breaker. Tested the unit, and it tripped the breaker. Set the broiler to 500?F; the unit heated properly and reached 500?F on bake without tripping the breaker. Advised the customer to leave the unit on for another hour. Job complete, no parts used. Called Safety to report findings. SR#7740570654"

Arrived on site for oven not working. Upon inspection tested igniter has less then 3amps 2.4. Ordering igniter wp3186491. Office to reschedule ordering part; ordrng 1 WP3186491 (Bake igniter)

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the ice container and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on-site for range not turning on. Found that it popped the breaker the first time they used it. Also found ground wire wrapped around leads Installed control(w11707168), bake element(w11182108), and broil element(w10856603) removed ground and heated to 500. Attached ground and heated to 500 and everything was working as designed. Called safety sr#7741028442"

"Arrived on site to inspect refrigerator door handle coming loose and deli drawer loud when pulling it out. Upon further inspection, I found the left RC door handle loose at the top, and when pulling the large deli drawer out, it squeaks. I removed the mounting screw from the left RC door handle and placed a small amount of loktite on the threads and re-installed the screw and tightened it. I tightened all of the door handle screws as well. I removed the deli drawer from the unit and placed some manufacturer approved grease on the rails (van stock-WP542638), then removed the deli drawer lid and removed the wheels and placed some manufacturer approved grease on the axle screws and roller and reassembled and placed the drawer back in place. I tested the drawers' functions, and it is operating as designed. I had the customer test the drawer and inspect the door handles, and they approved of the repairs. No water leaks observed during service, job completed."

"Arrived on site to replace previously diagnosed control and sensor, replaced and tested, unit is now running as designed, job complete installed W11165552, W10833885"

"Arrived on site for convection fan not operating. Upon arrival, ran diagnostics and there are no saved error codes. Test unit by running a convection cook cycle at 325 degrees. Allowed unit to preheat. During there 1st few minutes of preheating the fan then starts operating per specs. Canceled cook cycle and retest at 425 degrees. Once again unit is operating correctly. Unit is operating as designed. No gas leaks present. Job complete"

Arrived onsite for unit not filling with water. Ran diagnostics and found 8/1 long fill. Tested and found valve partially functioning. Will need valve replaced. Updated m/s number need parts compatibility. Ordering control and inlet. Set to return March 12th.; ordrng 1 W11396714 (Inlet) and 1 W11543994 (Control)

Arrived on site to diagnose washer not finishing loads/ banging around. On arrival found only thing in unit is 1 pillow. Ran drain and spin and found basket just bouncing because it could not balance. No error codes were present. Once I removed the pillow the unit spun out just fine with no issues. Advised resident they have to use smaller balancable loads or they will not get complete cycles. Unit is working as designed and passed all diagnostic checks. Call completed.

"Arrived on site to install mag and inverter . Found cavity thermostat and harness burned up at connectors . Will need parts research for cavity thermostat and harness . Cal, to set return. No parts installed ; ordrng 1 Partsresearch"

"No work performed. Spoke with customer who told me they have a 2nd year warranty with pulte. Documentation has not been submitted to whirlpool to verify and is not listed under entitlement. Customer advised they need to get with Pulte/Whirlpool to resolve second year builder warranty. No services rendered, customer not paying out of pocket. Closing ticket, no signature captured since issue was resolved over phone."

"Arrived on site to diagnose a unit clicking when attempting to heat but not heating. The customer provided a video confirming the clicking sound. Tested the unit and found faulty switches. Replaced all three switches (W10211972 x3), tested the unit, and confirmed proper operation. Job complete."

Arrived onsite for unit not heating upon further inspection tested voltage into transformer found 15.8 VAC which should have been line VAC.this shows that either the control or interlock have failed and are not available MFG job complete

Arrived on site for dead wall oven . Found breaker had tripped . Reset breaker . No error codes found . Followed service management and wp elemnt guide lines . No new tripping . Advised if tripping happens again to have breaker replaced . No parts installed . Job complete.

"Arrived on site to install new Freezer door due to damage from shipping and install. Verified scrape on old door. Replaced and verified no damage to current door. Unit working as designed. Parts used - LW11258441. Noone on site to sign for ticket, builder house."

"Arrived on site to test unit for constant spin, customer stated that unit continues to spin for hours, called tech line to diagnose further, per tech line the control in the unit is not correct and needs to get replaced, SR#7741078140, replaced the control and tested, unit is now running as designed no leaks detected job complete installed W11419171"

"Arrived on site for unit not tumbling. Upon inspection tested unit dryer would not tumble. Disassembled unit to further investigate. Found belt pully wheel on motor broken off and snapped the belt as well. Replaced belt, motor and wheel. Reassembled unit and tested unit now tumbles and heats. Unit is functioning properly and as designed to job completed. Parts used 4392067, w11549461 and wp697772"

"Arrived on site to test unit for not working properly, noticed that the unit was already serviced and this is a duplicate ticket, job complete"

"Arrived on site to diagnose cooktop with burner related issues. Front right was taking time to ignite, and front center would not light at all without a match. Tested unit are confirmed both issues. I adjusted the clocking of the front right burner head to allow the spark to jump to the proper spot. For the center burner I realigned and adjusted the spacing on the burner head to igniter to get the spark to jump upwards. Tested unit and confirmed all 6 burners working as designed. Repair completed. No parts needed."

Arrived on site for a dishwasher that has no power. Inspected unit and work area. The customer explained that the power issue started after the electrical company turned off power and resupplied power. I checked voltage going to the control and found 125 V but no power other control. I replaced the control and tested the unit. The unit began to work and operate as designed. Call complete. W11637583.

"Arrived onsite for unit needing drive system rebuild. Replaced gearcase, clutch, rotor, stator, and slider. Replaced and tested. Fount unit suspension is shot. Will need all suspension Replaced. Ordering suspension. Set to return Monday the10th; ordrng 1 W11130359 (Suspension)"

Arrived on site to test unit for no power. Replaced external pump(W11539855). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site. Ran diagnostic weak water flow,removed filter good flow unit passed all other diagnostic test,customer unhappy that new filter has already failed,told customer sediment from water source could be causing issue customer stated house is filter advised to run without a filter"

WED4720RW0 Arrived on site from previous visit to install parts. I installed control board and ui display tested product works as it's designed .

"Arrived on site for dishwasher not cleaning. Found errors f4e3, f7e1. Water fills but wash pump does not push water out. Verified heater is working. Removed racks. Vacuumed remaining water. Replaced sump/motor assembly. Cleared codes and completed diagnostics with no problems. Call complete. W11613480"

Arrived onsite and replaced the freezer door duento ongoing condensation concerns indicating possible gaping in door liner. Previously had already closed cabinet liner gaping. Advised cuetmer on repair. All checks good. LW10913113

WRX735SDHZ10 Arrived on site from previous visit to install parts. This will be my 3rd visit for same issue of ice build up in thee FC . On i arrival I removed all ice and replaced defrost heater and evaporator harness. I ran diagnostic heater was heating. I set defrost mode to 8 hours product works as it's designed no water leaks visible from main water supply. Calling whirlpool tech support to document issues and repairs. SR# 7741081270

"Arrived onsite for unit having gas odor upon further inspection found debri in the channels of the burners front left, center front & back also found there was liquid in between the burners on those 3 order parts W11319683 x2 W11319673 x1 no gas leaks detected during service called safety with findings sr# 7741055204 job complete ; ordrng 2 W11319683 (Burner head large)s and 1 W11319673 (Burner head small)"

"Arrived on-site for microwave, not heating and making it loud. Buzing noise on arrival confirmed failure and found the magnetron antenna broken, as well as a bad capacitor in diode. Replaced Wpw10693025 mag, w10850446 cap and w11256462 diode. Tested unit and found noise removed and it heating as designed. Call complete"

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival breaker was on client stated when preheating breaker would flip. I replaced control board, bake and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker product. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again. Calling whirlpool safety SR # 7741026333"

I arrived on site for a nice machine that won't make ice. Inspect the unit and work area. So i'm taking from the customer's complaint and found the recirculation pump finding enough water inside of the reservoir when the reservoir was only a quarter filled. I did find proper water flow coming through the unit. I went ahead and replaced the recirculation pump and tested the unit. I found the unit working and operating as designed. Call complete. W11522867.

Arrived on site for unit not completing cycle. Ran diagnostics checked for error codes f7 e1 displayed tachometer missing sending wrong signal. Inspected unit found silver oil leaking from capacitor. Replaced capacitor and tested.Ran test cycle on unit all components are activating properly. Unit is functioning properly and as designed to. No leaks present at this time job completed. Parts used w11395618

WRS315SDHM08 Arrived on site for a refrigerator with icemaker issues. On arrival client stated icemaker was working after resetting it. Icmaker was not sent with me so that's great its working i ran a test on it as well it's works as it's designed ice bin had ice . Other issue client was having was the bin in the RC was defective not holding on . The old bin was not damaged either it lost its grip. No water leaks visible from main water supply.

Arrived on site to replace console. Replaced console ran a test and unit pre heating correctly and maintaining correct temp. Job complete.

"Arrived on site for noise complaint. Diagnosed water leaking from fiill tube during icemaker fill,installed s,several extension reassembled unit ran icemkaer test icemaker filled with water no leaks. W11750811; used 1 W11750811 (Tube) from stock"

"Arrived on site to follow up on dishwasher that is not drying dishes after recent repair. Ran unit through diagnostic mode to reset heater. I also advised the customer that they need to be using rinse aid, since without it they will not get a good quality dry. I verified heater is coming on and getting hot and working as designed. Customer will follow up if it does not improve after using rinse aid. Call completed, no parts used."

Arrived onsite for control giving f2e1 code upon further inspection replaced control & tested unit is working as designed no gas leaks detected during service job complete

"Arrived on site to test unit for no power, customer stated that unit has power but touch screen is not responding, tested unit found multiple spots on the touch screen not responding to touch,, replaced console and tested, unit is now running as designed, advised customer to connect unit to Wi-Fi to receive proper updates, at this time job complete installed W11296171"

"Arrived on site for a dryer that is not turning on sometimes. Inspected unit and work area. The customer stated that the dryer acts funny from time to time and will freeze up, not allowing the customer to use the dryer or will not let them cancel out a cycle. He says that the buttons won't work and he's having to unplugged the unit to reset everything to et it to work. Advise that it can run ten cycles before it happens, but oftentimes, it's more frequent. I check voltage going to the dryer and found proper voltage and polarity. I checked voltage going to the user interface and found proper voltage. I went ahead and replaced the user interface console and tested the unit. The unit is working and operating as designed. Call complete. W11413566."

"Arrived on site to replace boards. Replaced both boards and tested the unit both ovens preheated to 350?F successfully. The customer was sick, so no signature was obtained.Job complete. Parts used: W10803217, WPW10532438."

Arrived onsite for oven broiler not heating. I found the ignitor to be intermittent. I replaced the ignitor and tested the unit. Unit is heating as designed and cycling as designed. Flame also looks good. No leaks present. Call complete. Installed WPW10333842 IGNTR OVEN.

Arrived on-site for icemaker not working. Found icemaker full of ice but not cycling. Getting 120v at icemaker and valve functioning. Installed new icemaker(w11455232) cycled unit and it's working as designed.

Arrived onsite for unit not heating. I found a F7E4 heater not heating error stored. I confirmed heater was not heating. Control checked good. I replaced the heater and tested the unit. Unit is now heating as designed and washes as designed. I observed for leaks during testing and found no leaks present. Call complete. Installed W10518394 HEATER.

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the eunuch just completely lost its cool and is running, but will not actually cool down the refrigerator. I did confirm the customer's complaint and gained access to the compressor area. I found a leak at the the top side end of the filter dryer. I replaced the dryer and charged the unit up with nitrogen. I found no leaks detected after 15 minutes. I vacuumed down the unit to negative 30PSI and found pressures hold again for 10 minutes. I charged the unit up with 47 g of refrigerant and tested the unit. I found the unit beginning to cool and operate as designed. I called Whirlpool Techline and spoke to Lakey SR# 7741079083. He advised that he wanted to see what happened with the sealed system repair prior to any further service, but to call in if any further issues persist. He advised to make no further repair at this time. Call complete. WPW10143759."

On arrival verified complaint of unit inlet valve leaking into tub. Per previous diag replaced inlet valveand verified no leaks in system. Ran diag and confirmed proper function. Job complete installed w11434044

"Arrive downside for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that she had a video of what was happening and showed me a video of the machine starting a cycle, and when it went to lock, it would unlock and go into a paused state. I tested the unit and found the on the second try, the unit replicated the failure indicating a latch issue. I did find that the lid was closing properly and had not been cracked. I ran the unit through diagnostics and found an F5 E1 (lid switch fault) error code. I went ahead and replaced the lodge assembly and tested the unit on four different wash cycles. All of them continued on with their cycles and did not fail, like previously. I ran the unit through diagnostic testing and found all other components working and operating as designed. I tested the latch assembly five times in diagnostics through manual testing and found the unit working and operating as designed. Call complete. W10810403."

Arrived on site to install previously ordered parts. Replaced evaporator fan motor WP2315549 and diffuser W11645127. Thawed out water reservoir. Test unit and is operating as designed. No water leaks present at this time. Job complete

"Arrived onsite to diagnose the unit for an Open/Close Door error. Tested the unit and found the upper switch holder stuck in the closed position. Secured the switch holder, tested the unit, and it is now functioning properly.Job complete. NO PARTS USED."

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill/no fill. Cleared the code and continued with testing. The unit is located in a wash room outside the home and only has a cold water hook up. The unit completed testing, but i found where the hot valve is leaking water while the unit was testing (photo). I advised the customer of my findings and recommended they either get hot water to the unit or they could try purchasing a splitter and connecting a hose to the hot valve even though cold water would be going to it and see if that would work. I advised that running cold water through the hot valve might not work. Due to the valve leaking out the hot valve, I had my customer sign the waiver of damages from working with water and recommended they don't use the unit unit the water issue can be resolved. No parts installed and hot valve continues to leak without a hose connected to it, job completed."