We serviced a
KITCHENAID WINE COOLER
Model KUWL314KSS00
Near Austin, TX 78704
Jacob
Job Details: 05/07/2021
Arrived onsite for unit stuck with only the cool off button lite up and nothing else. Called tech line. Had me try and get the unit to turn on by holding the cool on button but nothing would happen. Said that we have an issue with the UI assembly. Office to reschedule.; ordrng 1 W11532916 (UI ASSEMBLY )
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Leander, TX 78641
David S
Job Details: 05/07/2021
Arrived on site to replace outer door due to adhesive failing on both sides for the front panels. Replaced the outer door and now the unit is restored. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS
Near Austin, TX 78744
Scott
Job Details: 05/07/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBE
Near Riesel, TX 76682
Jonathan
Job Details: 05/07/2021
"Arrived on site for a refrigerator that?s not cooling the refrigerator section. Inspected unit and work area. Found massive frost all over the entire inside of the freezer section. Checked for stored error codes and found an E26 (fz side high temp alarm), E27 (ff side high temp alarm), and E33 (defrost circuit issue) error codes. Tested thermistors, damper control, evaporator fan, and defrost circuit. All tests ran as designed. Found the defrost heater showing the defrost thermostat closed and the unit began to heat. Found the evaporator coil is covered in frost causing the high temperature issue. Spoke to PR and was advised that it sounded like the door was left open causing this defrost issue. Was advised to make no repairs and unit is working as designed. Defrosted coils for the customer and advised her to call back if any other issues persist. Also checked for air gaps in her gasket and found none. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Austin, TX 78737
Robert
Job Details: 05/07/2021
Arrived on job for complaints of noise. Ran test cycle and noise level normal. Heating properly no errors found.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Kayman
Job Details: 05/07/2021
Arrived onsite for dryer not operating. After inspection of the unit I found the L1 line on the power cord was not making contact with the terminal block. I found both the screw and the block backing was missing. No damage to the power cord. I replaced the terminal block with the provided kit. I tested the unit and it is working and heating as designed at this time. Job complete.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Georgetown, TX 78633
Cliff
Job Details: 05/07/2021
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78744
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for shorted board and sensor. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Pflugerville, TX 78660
Wesley
Job Details: 05/07/2021
Arrived onsite and found the ice melted together in the ice bin strong enough to jam the motor. Corrected ice block by loosening ice. Heat treated gaskets to prevent freezing condensation. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78731
Luis
Job Details: 05/07/2021
"Arrived on site for door issues. Diagnosed left side door liner not fully engaging switch,installed spacer to liner checked door operation good,water and ice working. ; used 2 Wpw10221048 (Spacer) from stock"
We serviced a
GE MICROWAVE
Model PVM1970SR1SS
Near Lockhart, TX 78644
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit turning on when opening the door and tripping the breaker when trying to start,
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78757
Tommy
Job Details: 05/07/2021
Arrived onsite for washer not operating correctly. Upon arrival found unit agitator wasnt installed. Adjusted unit is now operating as designed. Job Completed.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78731
David
Job Details: 05/07/2021
Arrived on site to diagnose dryer making noise. Ran unit and found a metallic rattling coming from inside the unit. Disassembled the unit and used truck stock sound deadening pads to insulate metal on metal contact points. Retested unit and verified noise is now gone. Verified unit is heating and working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78741
Luis
Job Details: 05/07/2021
"Arrived on site for no lights and water leaking. Diagnosed a frozen drain and defective led modules in fresh food and freezer. Defrosted drain checked water flow good,replaced both leds unit working as designed ; used 1 WPW10515058 (Led module), and 1 WPW10515057 (Led module) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
David
Job Details: 05/07/2021
"Arrived on site to diagnose dishwasher that was not spraying water from the arms. Ran unit and could hear pump running, but no water spraying. Removed sump and found that the wiring for the diverter was reversed, red and blue wires in the wrong sockets of the diverter. Reversed to proper locations and tested unit. Verified unit is now spraying and working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Austin, TX 78746
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for dispenser door broken. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to replace control after previous diagnostic, replaced the control and tested bake and broil, unit is working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78754
Wesley
Job Details: 05/07/2021
Arrived onsite and found unit had possible computer glitches and advised main control and deli and ui should be replaced together at which time resetting the unit no longer seemed reasonable. Some symptoms of glitches following the winter power surges. Also the RC evap drain pan had warped causing continual freezing of the drain and condensation forming sheets and lakes on the bottom of the fridge cabinet.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near Round Rock, TX 78665
Wesley
Job Details: 05/07/2021
Arrived onsite and found unit door correct. Used to replace original damaged door. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Georgetown, TX 78633
Jonathan
Job Details: 05/07/2021
"Arrived on site to install previous diagnosed part. Removed failed damper and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service. Spoke with customer on air filter and user care guide."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cedar Park, TX 78613
David S
Job Details: 05/07/2021
"Arrived on site to replace gearcase, rotor, rotor bolt and slider had to drill rotor bolt out of old gearcase assembled the parts and had to use new clutch screws along with new assembly, put unit into diagnostics and ran test 52 for calibration then ran a cycle with test 51. Unit is operating as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Austin, TX 78731
Luis
Job Details: 05/07/2021
"Arrived on site for no lights. Found no lights in freezer section diagnosed a defective led module,replaced lower left side led module all lights working after replacement ; used 1 W11462342 (Led) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78641
Kayman
Job Details: 05/07/2021
Arrived onsite to install previously diagnosed parts. I installed the HV control and UI. The customer stated the unit has been making and dispensing ice since last visit. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS02
Near Georgetown, TX 78628
Jonathan
Job Details: 05/07/2021
"Arrived on site for oven making vibration noise when unit is hot. Tested operation and heated unit to 350? to identify noise. No noise occurred at 350? on normal bake. Ran unit on convection bake at 425?. Found noise occurring when only cooling fan is running. Will need to replace fan assembly. Not able to install part due to unit being hot.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78727
Tommy
Job Details: 05/07/2021
Arrived onsite for dishwasher uI not operating correctly. Upon arrival found UI not reading touch well. Spoke with customer on soap suds and clearing them before use. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Buda, TX 78610
Robert
Job Details: 05/07/2021
Arrived on job for not cooling. Unit frosted in refrigerator. Replaced evaporator motor again both part
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78758
David
Job Details: 05/07/2021
"Arrived on site to diagnose dryer that has to be run several times to dry clothes. Ran unit and verified it is heating and circulating. Checked airflow and found bad airflow, almost no air being moved out of unit. Advised customer to contact dryer vent wizard to come and clean out the vents, as unit is blowing and drying properly. No action needed as unit is working and vents just need to be cleaned. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Austin, TX 78741
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting water in. Replaced fill valve test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78730
David
Job Details: 05/07/2021
Arrived on site to install previously diagnosed wash motor to resolve noise coming from unit. Replaced sump and motor and retested. Verified unit is quiet and running as designed. No water leaks found. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Austin, TX 78757
Scott
Job Details: 05/07/2021
"Arrived on site for dishwasher not starting . Put unit in diagnostics mode .passed all phases of test . Started in normal cycle ,let run for about 15-20 mins . Put back in diagnostics again all checks normal. Couldn?t duplicate issue . No water leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Georgetown, TX 78626
Lou
Job Details: 05/07/2021
"Arrived on site to inspect washer error codes. Upon further inspection, customer advised that they washed some flannel sheets, pillow cases and a towel and the unit would not spin out the water during spin cycle. Also, customer advised that the dispenser is leaking water during wash cycle. I placed the unit in diagnostics and found error codes F0E5 & F0E2. Cleared the codes and continued with testing. Unit is operating as designed. Customer has a water softener system. I found the customer is using too much detergent which is causing too many suds (F0E2). I drained the remaining water from the unit and removed and replaced the WL sensor and blew through the sensor tube and it was clear. Retested the unit and it continues to operate as designed. I am ordering the dispenser assembly and office to schedule return service. No water leaks observed other than the dispenser.; ordrng 1 W11465533 (Dispenser assembly) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 2 CNOTE (2 MAN JOB)s"
We serviced a
GE OVEN
Model CT9550SH1SS
Near Georgetown, TX 78628
Lou
Job Details: 05/07/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit UI/console failing, I removed and replaced the UI/console and tested. Unit continues to not heat. I pulled the unit out and tested voltage at the control and got 97V from the common (red) at K207 to the NO (black) on K203. Verified L1 from the NO on K203 to neutral (124V). Went to verify L2 from the red at K207 to neutral and only got 97V. I advised the customer of my findings and showed him the voltage readings. I recommended that they have an electrician inspect the wiring/breaker to the unit. Unit left turned off at the breaker, job completed."
We serviced a
ELECTROLUX OVEN
Model E30DF74GPS5
Near Georgetown, TX 78633
Lou
Job Details: 05/07/2021
"Arrived on site to inspect range door latch not working. Upon further inspection, I tested the unit in a clean mode and pressed the door switch closed and found the door latch does not operate. I found the latch loose and wiggly.No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Georgetown, TX 78633
Lou
Job Details: 05/07/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the inlet valve and tested. Once I turned the water on, the elbow connecting the valve to the water line began to leak. I turned the water off and advised the customer to not use the unit due to the connection leaking. I am ordering a CNOTE-PARTS RESEARCH ELBOW CONNECTOR and office to schedule return service. Water turned off under the sink for safety. ; ordrng 1 CNOTE (PART RESEARCH-ELBOW)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details: 05/07/2021
Arrived on site to install previously diagnosed part. Removed door and installed new door. Ice dispenser has been operating as designed. New coupler and ice bin will not be needed. Customer confirmed the ice comes out when paddle is pushed. Tested dispenser and water is dispensing as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Austin, TX 78717
Kayman
Job Details: 05/07/2021
Arrived onsite for dishwasher not washing. Upon inspection I found the sump and motor running good in diagnostics. I found the upper spray arm is detaching from the manifold and getting stuck in one spot. I am not able to get the spray arm to secure to the manifold so I will need to order and return. Ordering manifold(WPW10340683) upper spray arm(WPW10317197) office to R/S. ; ordrng 1 WPW10340683 (Manifold) and 1 WPW10317197 (Spray arm upper)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 05/07/2021
Arrived on site to replace fuse and mag and cap and diode. Replaced all parts requesting for double labor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to diagnose UI not responding to any touch, customer informed us that nothing is working on the console. We found the console completely frozen and un responsive to touch, reset the breaker and found that the unit is now responding to touch but In diagnostics it is showing error code f6e4, we tested unit functions and found unit is operating as designed and we found the UI not responding when we tried to turn bake off, took several times to turn off, we are ordering the UI console for repair on return. Office to schedule return visit.; ordrng 1 W11297728 (UI console)"
We serviced a
GE REFRIGERATOR
Model PYE22KSKOSS
Near Austin, TX 78729
Kayman
Job Details: 05/07/2021
Arrived onsite for refrigerator intermittently not detecting door closed I found the right side FF plunger switch when depressed it would work as designed 2or 3 pushes but then feels like it slips out of place and will not register. Can hear clicking then no clicking. I am ordering the right side FF light switch(WR23X29161) to complete the repair. Office to R/S; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/07/2021
Arrived on site to diagnose a refrigerator that has a damaged handle. Found freezer door handle set screws stripped and replaced handle. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78727
Tommy
Job Details: 05/07/2021
"Arrived onsite for fc not freezing correctly upon arrival found fc heater, and fan operating. Unit had large blockage of ice on right side. Cleared and ran test 4 found unit evap wouldnt have refrigerant go through all the way ordering sealed systems. ; ordrng 1 WPW10608485 (Evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (Droer) and 1 W11506635 (Coupling)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Bastrop, TX 78602
Matthew
Job Details: 05/07/2021
Arrived onsite for range cooktop not working. Found both rear elements and FL element not energizing. Only FR was operational
We serviced a
KITCHENAID OVEN
Model KODE300ESS03
Near Lampasas, TX 76550
Al
Job Details: 05/07/2021
"Arrived on site to inspect double wall oven steaming to the point where its affecting the finish on the customers cabinets above the unitCustomer advised the excessive steam is occurring when she bakes food the are known to produce steam.I asked is the food could be covered with foil and customer advised not all food she prepared has foil covering the entrees.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lampasas, TX 76550
Al
Job Details: 05/07/2021
"Arrived on site and inspected washer making a clicking noise during agitation cycle.Confirmed the complaint and the rotor motor screw wasnt full seated into the unit.Corrected it, now unit operates as designed.Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FB0
Near Austin, TX 78753
Matthew
Job Details: 05/07/2021
Arrived onsite to replace previously diagnosed parts. Replaced microwave door. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS02
Near Pflugerville, TX 78660
Wesley
Job Details: 05/07/2021
Arrived onsite and replaced the blower and thermal fuse. Tested unit and found f1e1 recurring. Accessed diagnostics and found open or shorted main oven sensor error. And no reading of the real time temp. Ordering oven sensor to repair. Advised customer of outstanding repair need. All other basic functions appear to be working. ; ordrng 1 WP74008369 (Oven sensor) and 1 WP74008369 (Oven sensor)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/07/2021
Arrived on site to install previously diagnosed part. Found actuator had popped out again. Removed actuator and belt. Installed new actuator and belt. Placed in diagnostics and washer is performing as designed. Cleared error code due to actuator popping out of cam again. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78749
Robert
Job Details: 05/07/2021
Arrived on job for complaints of not draining. Removed pump and found debris in pump. Cleared pump and tested. No leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Austin, TX 78735
Robert
Job Details: 05/07/2021
Arrived on job for complaints of no drain. Found pump not working. Replaced pump and test.
We serviced a
LG WASHER
Model WM2016CW
Near Georgetown, TX 78626
Lou
Job Details: 05/07/2021
"Arrived on site to inspect washer leaking. Upon further inspection, I placed the unit in diagnostics and tested. I could not duplicate the leak, but I found by looking from the back of the unit where there is old water streaks on the back of the front panel just under the bellow drain port. I found the drain port completely clogged with debris and there is old water streaks at the bottom the bellow. I removed and replaced the bellow and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/07/2021
Arrived onsite and found unit operating as designed. Advised customer on use and care. Unit is heating as designed. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Georgetown, TX 78628
Jonathan
Job Details: 05/07/2021
Arrived on site for far right knob bent and cooktop crooked. Customer stated they were able to correct the cooktop being crooked. Was able to adjust burner stem. Tested all operations. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78628
Cliff
Job Details: 05/07/2021
"Arrived on site to replace panel for dishwasher. Found new panel bowed, and am reordering it. Office to set return appointment. ; ordrng 1 W11416371 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WET4024EW0
Near Georgetown, TX 78626
Lou
Job Details: 05/07/2021
"Arrived on site to inspect dryer not tumbling. Upon further inspection, I tested the dryer and found it would turn one full turn then stop. Disassembled the unit and found the drum seal had come unattached from the bulkhead and got bound up in the drum bearing and melted to the drum bearing. I am ordering the drum seal kit and bearing and office to schedule return service. No water leaks observed during service and no lint observed during service.; ordrng 1 WP3394508 (Bearing ring) and 1 279264 (Drum seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78724
Scott
Job Details: 05/07/2021
Arrived on site for ice building up around icemaker . Found fill tube frozen up. Valve weeping . Replace all parts with ice maker kit . Ran harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Austin, TX 78724
Scott
Job Details: 05/07/2021
Arrived on site . Couldn?t duplicate error . No error codes . Work order may be a duplicate . No water leaks detected at time of service. Job complete .
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78703
Jacob
Job Details: 05/07/2021
Arrived onsite to replace pump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/07/2021
Arrived onsite for unit not working and found F5e3 latch error. Tested unit and found all operating as designed in diagnostics. In event of callback bring latch. Unit is working at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cedar Park, TX 78613
Kayman
Job Details: 05/07/2021
Arrived onsite for wall oven with touch panel issues. Upon inspection I confirmed the complaint of lines going through the screen and it jumping time and date. I removed and replaced the main control and console. I tested the unit and it is working as designed at this time. I had trouble with the customers app for the smart oven. I was able to get the unit connected to WiFi but not synced with the app. I left the WiFi connect teams number for assistance. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Manchaca, TX 78652
Jacob
Job Details: 05/07/2021
Arrived onsite for unit having issues heating on the front right burner. Upon further inspection. Found that the switch was burned out. Replaced switch p. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS1
Near Austin, TX 78737
Luis
Job Details: 05/07/2021
"Arrived on site for water leaking and rust. Found water leaking from fresh food evaporator compartment,removed cover found drain hole insulted closed water unable to drain,attempted to clear drain hole,unable to due to drain hole sealed closed,called tech support.
We serviced a
KITCHENAID REFRIGERATOR
Model KSFS25FKBL01
Near Austin, TX 78759
David
Job Details: 05/07/2021
Arrived on site to install auger motor to resolve ice not dispensing. Found no good motor. Ordering motor and coupling. Office to schedule when parts in hand. ; ordrng 1 WP2188242 (Auger motor) and 1 WPW10169511 (Auger shaft)
We serviced a
KITCHENAID VENTHOOD
Model KWVU205YBA1
Near Austin, TX 78759
David
Job Details: 05/07/2021
"Arrived on site to install new switch membrane / control panel to resolve dead unit. Installed new panel and retested and found unit is still not operational, indicating a failure in the ribbon cable going to the Ui.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of damaged control panel, I replaced panel, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 05/07/2021
Arrived onsite and found symptoms of unresponsive touch panel. Reset control by draining capacitors. Unit function was restored long enough to set time and date and then resumed making an audible click tone when selections where attempted but otherwise not responding to commands. Ordering console and returning with control to repair. ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/07/2021
"Arrived on site for My washer won?t lock anymore and it seems as if the load has dropped, I think it broke after my boyf. Found front right leg was raised too high and washer wasnt level. Also found splutch nut loose causing washer to make a noise. Tightened splutch nut and lowered front right leg to ensure washer was level. Placed in diagnostics and washer is no longer making any noises. Only error code was F0E5 (off balance load) which was caused by loose splutch and unlevel leg. Washer running as designed. Job completed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Cedar Park, TX 78613
Tommy
Job Details: 05/07/2021
Arrived onsite for previously diagnosed parts. Upon replacing both controls found unit to now be operating as designed. Job Completed.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Georgetown, TX 78628
Jonathan
Job Details: 05/07/2021
"Arrived n site for washer have a hole in the door bellow. Inspected unit and work area. Identified failure. Not able to test unit due to hole in bellow. Removed failed bellow and installed new. Assembled unit and tested operation. Found suds buildup in unit. Spoke with customer on soap usage with home water softener system. Recommend to run cleaning cycle until suds are removed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Cedar Park, TX 78613
Kayman
Job Details: 05/07/2021
Arrived onsite for microwave making weird noise and not heating. Upon arrival I confirmed the complaint with a cup of water. I accessed the diode in the front behind the control panel. I found a small burn out on the diode. I replaced the diode and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78702
Luis
Job Details: 05/07/2021
"Arrived on site for water leaking and freezing in fresh food. Diagnosed air migrating into fresh food with damper door closed around housing,water leaking from filter head. Replaced filter head,added sealer around damper housing,checked water connections no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lockhart, TX 78644
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of error code, found pressure error code, I disconnected pressure hose from control and tried to run diagnostic test, unit would not run diagnostic test even with pressure hose disconnected, found failed control board. Ordering control. ; ordrng 1 W11498802 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Rollingwood, TX 78746
Luis
Job Details: 05/07/2021
"Arrived on site for not dispensing ice. Removed auger cover,found broken corroded power lead that caused lead on motor to break,replaced motor,repaired broken power lead,tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Austin, TX 78744
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for burner not coming on. Test unit and found burner cap not sitting correctly. Secured burner cap test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 05/07/2021
"Arrived on site for WP fridge is way too cold in fridge- freezing food.freezer is getting too cold- ice buildup. Ran temps and fridge and freezer are cooling as designed. Customer had bumped the settings down to warmest due to the fridge freezing inside. With this, we will not be able to diagnose the issue until we can see what the fridge and freezer are doing when the fridge is freezing items. Moved bagged items off of top shelf to provide better air flow. Ensured items on shelf in fridge werent protruding past the back of the shelves to prevent proper air circulation. Placed in diagnostics and sensors all checked good. Placed in a defrost and could hear ice sizzling on heater as designed. Customer knows to leave settings on recommended if fridge starts freezing items again. This way we can better diagnose what is happening when fridge items are freezing. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near New Braunfels, TX 78130
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit had a burnt red wire. Replaced wire and fuse with no issue. Tested for heat. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Hutto, TX 78634
Jimmy J.
Job Details: 05/07/2021
"Arrived on site for The oven will not get hotter than 260 degrees after more than 3 hours. Also, the stovetop takes about. Found voltage at the wall was only 120. Ran diagnostics and f9e0 was only error code (Miswired outlet or breaker). Cleared error code but it came back on immediately. Customer will need to contact an electrician to resolve the heating issue by repairing the outlet or breaker. Job completed."
We serviced a
MAYTAG WASHER
Model MGD6230HW0
Near Austin, TX 78704
Jacob
Job Details: 05/07/2021
Arrived onsite for unit still expelling gas. Used leak detector. Unit picked up gas smell in the laundry room. Went ahead and replace burner assembly. Tested unit. No gas smell at this time. Job complete. Need to return to replace console.; O-emld tckt
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Georgetown, TX 78633
Jonathan
Job Details: 05/07/2021
"Arrived on site for dishwasher not powering on. Inspected unit and work area. Found unit with no power. Unplugged unit powered back on. Found miscommunication between UI and control. Removed failed control and installed new. Attempted to,test operation and found UI will need to be replaced with control..; ordrng 1 WD21X23461 (UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78704
Luis
Job Details: 05/07/2021
"Arrived on site for excessive ice. Found bail arm not installed into icemaker housing,installed bail arm fully into icemaker housing.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Leander, TX 78641
David S
Job Details: 05/07/2021
"Arrived on site to replace console UI, replaced console, tested unit and now unit is operating as designed. Informed customer of the need to reconnect to WiFi on the unit and gave him the number for the WiFi connect team. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/07/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced console and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near New Braunfels, TX 78132
Noah D
Job Details: 05/07/2021
"Arrived on site to inspect unit for not spinning correctly, upon inspection found no issues with washer except for 2 overload codes, instructed customer on proper use I.e bulky settings. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Austin, TX 78748
Leonardo
Job Details: 05/07/2021
Arrived on site to replace control board. Replaced board test unit and unit filling with water washing and draining. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Kyle, TX 78640
Jacob
Job Details: 05/07/2021
"Arrived onsite for unit making clacking noise still. Put unit in drain and spin. Heard clacking noise. Checked splotch kit and actuator again to be sure the parts we?re screwed down tightly. Tested unit again. Heard noise still continuing. Called tech line, said to check hoses not rubbing against the unit. Check the hub under the agitator and since unit is sitting in a tub it can contribute to noises from the unit but did say a possibility of the gear case needed to be changed. Got st#7730701585. Not able to change gear case as the unit is in a small space. ; ordrng 1 W10721967 (drive pulley) and 1 W11419215 (CONTROL) and 1 W11497303 (MOTOR )"
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Austin, TX 78747
Scott
Job Details: 05/07/2021
"Arrived on site for unit not drying . Unit is tumbling but not heating . Tested element,fuse , thermostats. All checked normal . Found not voltage from motor . Replaced motor , stil not heating . Found timer has failed as well. Replaced both motor and timer . Unit is heating normally . Clean lint for blowe housing and cabniet . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, TX 78653
Matthew
Job Details: 05/07/2021
"Arrived onsite for dishwasher leaving spotty film on dishes. Upon inspection found faulty dispenser. Replaced dispenser, tested unit and unit is functioning properly. No error codes at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kempner, TX 76539
Al
Job Details: 05/07/2021
"Arrived on site and inspected washer motor and belt issues.Ran diagnostics and confirmed the complaint and removed and replaced both the cam and actuator.Reassembled and unit tested unit and unit did better, but found the capacitor, motor, wash plate and hub were also contributing to the malfunction.Unit did better agitating, but still made the awkward noises.Turned basket and didnt hear the distinctive gear case noises.Ordering above listed parts.Office to schedule return services.Needs more work; ordrng 1 W10528947 (HUB NUT) and 1 W10902814 (AGITATOR) and 1 W11158831 (CAPACITOR, MOTOR RUN) and 1 W11026785 (MOTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Hubbard, TX 76648
Jonathan
Job Details: 05/07/2021
Arrived on site for a dishwasher that is smoking. Inspected unit and work area. Removed outer door and found no burning smoke residue or burnt wires anywhere. Removed toe plate and checked underneath the unit. Found no smoke residue anywhere in or around the unit. Ran the unit through an auto cycle and the unit ran as designed with no smoke present anywhere inside or outside the unit. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78738
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Will order new sump and motor office to rescheduled; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manor, TX 78653
Matthew
Job Details: 05/07/2021
Arrived onsite for washer making noise. Upon arrival put unit in diagnostics. Found no stored error codes. Ran auto test and noise was in spin cycle. Inspected underneath unit and found warn belt and noticed that motor pulley was not spinning on center. Replaced motor and belt. Tested unit and unit is functioning properly. No noise. Ran high spin and no noise. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78738
Leonardo
Job Details: 05/07/2021
Arrived on site to test unit for not heating. Test unit and unit heating correctly but vent not opened. Replaced vent test unit and unit test good advised customer to use rinse aid to help unit dry better job complete.
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Leander, TX 78641
Kayman
Job Details: 05/07/2021
Arrived onsite to install control panel I installed the new panel and there are no dents or scratches present this time. I tested the cook top and both ovens. Unit is working as designed at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near San Marcos, TX 78666
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of f27 error code, pressure sensor error, found out customer would put up to 3 pods in for a wash cycle, I cleared error code, ran diagnostic test cycle, found excessive suds, unit passed diagnostic tests, I ran a regular cycle, unit filled and cut off water valves and tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Cliff
Job Details: 05/07/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Austin, TX 78726
Tommy
Job Details: 05/07/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit rc evap fan and damper control. Proceeded to power on and test unit. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
Kayman
Job Details: 05/07/2021
Arrived onsite for washer no powering on and not responding. Upon inspection I confirmed the complaint. I accessed the control and found the diagnostics led flashing continuously indicating correct voltage output. According to the tech sheet the UI would need to be replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78702
Scott
Job Details: 05/07/2021
"Arrived on site for unit tilting forward when both racks are open and door flopping open . Found door balance spring not hooked into frame ,also screw was missing on left side mounting bracket . Found screw while reinstalling spring . Reinstalled mounting bracket . Door and tilting issues are resolved . No other issues found. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Wesley
Job Details: 05/07/2021
"Arrived onsite for unit not drying well. Found heater is operating as designed. Provided customer on instruct on capabilities, use and care. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near New Braunfels, TX 78130
Brandon
Job Details: 05/07/2021
"Arrived on site for customer complaint of unit not heating and light staying on in oven, found proper power to control, found door switch tested good, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harker Heights, TX 76548
Tyler
Job Details: 05/07/2021
Arrived on site for washer making loud noise during spin. Upon arrival customers stated during spin cycle it sounds like jet trying to fly off a runway. Upon entering diagnostics I found no errors but during diagnostics spin test I was able to confirm units noise. I then called techline and spoke with Andrew sr#7730707534. He advises that the gear case is bad and needed to be replaced again. I replaced gearcase then reasse and tested unit. Found noise no longer present. Call complete