Near Smithville, TX 78957
Andy
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator still not cooling in RC. Tested and inspected unit and found failed evaporator motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Noah D
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher for not operating, upon inspection found panel was good but no power to unit, checked outlet voltage and found no power to outlet, dishwasher was labeled “disposal” on another breaker box and had been popped. Complete"
Near Round Rock, TX 78665
David S
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave combo, touch screen not working. I inspected the unit and work area. I found the unit not connected to WiFi, and the screen not responding correctly. I replaced the console. I spoke to the customer about getting the unit connected to WiFi and a whirlpool app. I gave the customer the WiFi team number, so they can call and get it connected. Job complete."
Near Temple, TX 76504
Tyler
Job Details: 10/02/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer that was not turning on. Upon further inspection I found that the breaker once again was tripped on the dryer and the customer stated that she was able to run the dryer prior after last trip but that eventually she found it wouldn’t turn on again. I retested all heating hardware on back on dryer as well as the terminal connections, timer, wire harnessings, etc. at no point could I find any other problems with the dryer. I ran a test cycle checked for any voltage drops within dryer. I did find a drop in the 240v supply from the outlet at random times if I ran longer test cycles on dryer. Each time breaker would trip. Customer stated that a month before the dryer started goofing up the customer had installed a new ceiling fan and had some electrical work done to accommodate the fan and work and been done at the breaker box close to dryer in garage. Customers will need an electrician to verify integrity of power supply from breaker to out
Near Austin, TX 78724
Matthew
Job Details: 10/02/2020
FREEZER WHIRLPOOL WRS315SDHZ05 "Arrived onsite for refrigerator not cooling properly. Upon inspection found that items on the lower shelves were cooling/freezing, but warmer air was sitting above. Removed evaporator cover and found a metal obstruction lodged between the fan blades. Removed item and fan started up. The temperature began to drop and equalize. The water dispenser was having issues. Found water pressure above recommended amount and will need correction. Ordering inlet valve, valve and line.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 WPW10179146 (valve-inlt)"
Near Austin, TX 78727
Scott
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site for unit making noise again . Called tech line , went over everything to quiet compressor . Tech recommended to replace compressor . Ordering compressor,UI drier , service port . No water leaks detected at time of service. Call to set return ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10507884 (compressor)"
Near Cottonwood Shores, TX 78657
James
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and installed new doors and badge. Doors fit properly and ice maker cycles. Job complete
Near Andice, TX 78628
Jonathan
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not producing ice. Found unit has authorization for labor and part coverage. Performed diagnostics mode and harvest ice maker cycle. Found ice maker heater not activating. Removed failed ice maker and installed new. Monitored cycle and found all tested good. No water leaks detected during service.
Near Austin, TX 78738
Brandon
Job Details: 10/02/2020
DRYER WHIRLPOOL MED6230HW0 "Arrived on site to replace failed console, after replacing, unit tested good."
Near Georgetown, TX 78628
Cliff
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to replace door for refrigerator. Replaced door and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Round Rock, TX 78664
Tommy
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for dishwasher F2 E2, installed new control but sill need a new UI for unit, Needs Authorization, Office to Reschedule.; ordrng 1 CNOTE (NEEDS AUTHORIZATION ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11402115 (UI )"
Near Austin, TX 78723
Matthew
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived onsite for refrigerator not cooling in freezer or fresh foods. Upon inspection found that evaporator fan was working, condenser fan was working compressor would kick on and draw .56 amp. Compressor was running hot. No frost pattern on evaporator coil. Unit will need sealed system technician ( two hr). Need to order compressor, evaporator, dryer and valve. Sealed system replacement covered by Kitchen Aid 5 yr. office to rescheduled.; ordrng 1 TJ90SF8404 (VALVE) and 1 W10507884 (compressor) and 1 W112566565 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
Near Paige, TX 78659
Andy
Job Details: 10/02/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs on needed at this time.
Near Killeen, TX 76542
Al
Job Details: 10/02/2020
DRYER KENMORE 110.850814 "Arrived to inspect front load dryer not heating. The customer also advised the door isn’t closing all the way and pops open shortly after it is closed.I confirmed the complaint and disassembled the unit to access the heating element.
Near Austin, TX 78717
Scott
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for oven not shutting off or not responding to commands. Ran diagnostics. Got UI error code . Key pads was at times hard to respond . Ordering UI console . Please call to set return ; ordrng 1 W11297728 (console)
Near Austin, TX 78739
Leonardo
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not having any power. Test outlet and found outlet giving 120v. Checked junction box and found melted wire nut to black wires. Cleaned up wire and replaced wirenut test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 10/02/2020
VENTHOOD UNKNOWN UVL6048JSS0 "Arrived on site to inspect hood for flickering lights, upon inspection found the jumper wires between connecter are bad, spoke with Techline. Sr #77286754763 Techline stated that we must check with distributed for diodes, ordering diodes, office to reschedule ; ordrng 1 RESEARCH (RESEARCH ) and 1 YELLOWDIODEJUMPERWIRES (YELLOW DIODE JUMPER WIRES)"
Near Marble Falls, TX 78654
James
Job Details: 10/02/2020
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site and found console dented down on top. Installed new console. Unit tests good. Job complete
Near Blanco, TX 78606
Brandon
Job Details: 10/02/2020
RANGE AMANA AER6303MFS2 "Arrived on site for customer complaint of oven not heating properly, found unit would preheat but not maintain temperature, found faulty control, I replaced control, unit tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 10/02/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to inspect oven for not heating up to temps, upon inspection found the upper element off and lower element working, will need to order broil element. ; ordrng 1 W10856603 (BROIL )"
Near Austin, TX 78734
Robert
Job Details: 10/02/2020
RANGE JENN-AIR PRG3610LP "Arrived onsite to test unit for unit not heating, test unit found bad igniter, replaced igniter, test unit, unit heating correctly, job complete."
Near Blanco, TX 78606
Brandon
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of right side door hinge broken, ordering door hinge. ; ordrng 1 W11409290 (HINGE RIGHT SIDE)"
Near Waco, TX 76708
Jonathan
Job Details: 10/02/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for a dryer that would not heat. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Removed back cover and tested thermal fuse, thermal cut off, element, and I found those good. Went to check high limit Thermos that and found one of the red connector is not connected onto the high limit Thermos that causes a break in the L2 circuit. Connected the connector onto the Hylande thermostat and tested unit. Unit began to heat and operate as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found defrost error starting, per tech line Sr # 7728935252 installed UI. 4 amps to heater while defrosting. Lower drawer had cracked due on ice. Ordering lower drawer. Office to reschedule ; ordrng 1 W10594047 (LOWER PAN)"
Near New Braunfels, TX 78130
Noah D
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW9200SQ00 "Arrived on site to inspect washer for not draining, upon inspection found the drain pump clogged with a lot of debris, cleared out debris Complete"
Near Dripping Springs, TX 78620
Andrew
Job Details: 10/02/2020
COOKTOP GE JGP933SEK2SS "Arrived on site to test unit for not turning on. Found gas valve shut. Learned family keeps taking knobs off and shutting gas off to prevent dementia father from messing with cooktop. Spoke with house keeper and she said it kept tripping breaker. Found water signs near spark module. Turned gas on, tested unit, unit works good. Informed customer to make sure no liquids spill onto unit to prevent damage. Also told customer to make sure when cleaning not to use something really wet where water or cleaning solution is dripping off and into unit causing breaker to trip. Unit is working as designed. Job complete."
Near Driftwood, TX 78619
Andrew
Job Details: 10/02/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters from previous diagnosis. Installed adjusters. Tested unit, unit works good. Job complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for fridge not working. Spoke to customer and they explained their ice maker wasn’t working. Made sure ice maker was turned on, and it was. Checked water lines coming into the fridge. Water valve was turned on and water was dispensing though water dispenser. Ran diagnostics regarding ice maker. Ran test 56 and gave me error E5 timed ice making. Ordering a new ice maker. ; ordrng 1 W11232541 (icemaker)"
Near Leander, TX 78641
Lou
Job Details: 10/02/2020
MICROWAVE KITCHENAID KMBS104ESS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the console and UI failures, I removed and replaced the console and UI control and tested. Unit is operating as designed. Job completed"
Near Marble Falls, TX 78654
James
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and tested operation. Found fresh food at 27 degrees and food freezing. Found thermistor good but control not reading correctly. Installed new control and tested. Unit tests good. Job complete
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/02/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer needing to be reset constantly to run a load all the way through. Ran diagnostics and got error F2E1 for “stuck UI button”. Cleared error code. Installed a new console and ran a power wash. I attempted to pause the power wash cycle while running the power wash and open the lid as if I were adding clothes. After doing this the start button would not start the machine again. Installed the UI and repeated the same steps to pause the load. This time it turned back on when I pressed the start button. Unit operating as designed. No leaks detected. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 10/02/2020
RANGE WHIRLPOOL GW397LXUB06 Arrived on site to diagnose a range with burners that are not lighting properly. Found burner orifice clogged and burners clogged with debris. Cleaned all burner assemblies and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/02/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range oven not reaching proper temperature and control control panel warped. Inspected unit and work area. Found control panel bowing towards center and back plate indented. Performed temperature test on bake mode. Found average temperature at 356°. Calibrated unit -5°. Will need to replace control panel and plate. Tested all cooktop burners and no issues found with burners. Office to schedule appointment when ETA is available. ; ordrng 1 W10198745 (cover-rear) and 1 W11175171 (CONTROL PANEL HOUSING)
Near Austin, TX 78703
Matthew
Job Details: 10/02/2020
OVEN KITCHENAID KODE500ESS02 Arrived onsite for double oven not heating. Tested unit at 350 degrees and both units were heating. While watching the high and low cycle I noticed that the temperature was a little low. I calibrated the upper unit plus 10 degrees and the lower unit plus 20 degrees. Informed customer of findings and calibration. Job complete
Near , TX 78640
Robert
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to replace drawer and slide, replaced drawer and slide, test unit, unit working properly, no leaks at this time, job complete."
Near Georgetown, TX 78633
Cliff
Job Details: 10/02/2020
OVEN WHIRLPOOL WOC54EC0HS01 Arrived on site to replace control panel for oven/microwave combo. Replace panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Kayman
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher not completing cycle and dish rack falling. Upon inspection I found the dispenser gasket was gone so the dispenser would not open when called for to release the detergent. I tested the units motor functions through diagnostics and all tests passed. I found one of the adjuster wheels had broken off. I am ordering the dispenser (W10861000) and returning with the adjuster kit for repair. Office to RS due to part availability. ; ordrng 1 W10861000 (detergent dispenser)
Near Austin, TX 78746
Leonardo
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL KDTE204GPS0 Arrived on site to replace inner door and hinges. Replaced all parts test unit and door closing correctly. Job complete.
Near Austin, TX 78703
Matthew
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for washer not starting. Tested unit and found error codes f0e5 off balance, f5e2 lock fail and f0e2 over suds. Replaced latch, ran unit through diagnostics cycle and all passed. No leaks present at this time. Job complete."
Near Leander, TX 78641
Lou
Job Details: 10/02/2020
WASHER WHIRLPOOL WET4027HW0 "Arrived on site to inspect previous issues. With 2nd man, we were able to get the unit pulled out far enough to get to the back of the unit and test voltage. Found that the outlet is wired incorrectly. Tested voltage at the outlet and got 0V. Tested voltage at the terminal block and got 0V between the red and black; 250V between the red and white; 250V between the black and white. Due to this, the main control has gone bad; therefore, I removed and replaced the main control and left the unit unplugged for safety. I recommended that the customer have their builder or an electrician check the outlet for incorrect wiring. Turned the breaker off for safety as well. No lint & no water leaks observed during service. Job completed."
Near Georgetown, TX 78633
Paul
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site for a refrigerator not producing ice and not getting to temp to replace previously diagnosed parts. I tapped the drier and found the pressures low. I found the unit with the old style aluminum RC evaporator and found it pitted and leaking refrigerant. I replaced the compressor and evaporator. I installed a UV drier and installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz of R-134a. I tested the unit and had a good frost pattern and good pressures. The unit is working as designed.. Call complete.
Near Horseshoe Bay, TX 78657
James
Job Details: 10/02/2020
OVEN JENN-AIR JMW Arrived on site and tested operation. Found oven display has no lights working and is not responding. Turned breaker off and accessed control and display. Tested voltages and found proper voltage to all components. Reassembled and found display now functioning. Unit is currently functioning. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for fridge freezing in the fresh food section. I inspected the unit and work area. I checked the ice box for any air leaks and found none. I found the damper door opening and closing. I found the thermistors in good working order. I am replacing the control UI. I changed the freezer temp to 4 degrees and set the unit to basic defrost mode instead of adaptive defrost. Job complete. No water leaks detected.
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived on site for sparking in microwave. Installed two new ceramic support mounts in the back of the microwave. Job complete.
Near Austin, TX 78737
Leonardo
Job Details: 10/02/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for unit not responding to commands. Found bad console will need to order new console W11297709 office to reschedule. ; ordrng 1 W11297709 (CONSOLE )
Near Austin, TX 78703
Jacob
Job Details: 10/02/2020
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78681
Scott
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site for fresh food evap covered in ice . Ran diagnostics . All checked normal . Power went out in neighborhood. Went ahead and replaced UI and HV control . No water leaks detected at time of service. Told customer to keep an eye on unit when power is restored . No water leaks detected at time of service. Job complete .
Near Georgetown, TX 78633
Cliff
Job Details: 10/02/2020
DISHWASHER KITCHENAID KDTE234GPS1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found water turned off under sink. Turned on water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Tyler
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW6620HC0 on site for washer that need a previously diagnosed main harness as well as ACU. Upon completion of repair I was able to reconnect the entire washer back to gather and when I plug the unit in to try and test it I found that the main consul made one beeping noise unlike before where no sounds or light to come on at all and right after the beeping noise I could not get any response out of the ui. I ended up testing the main DC voltage harness from the Ac to ui And verify that there was still no voltage coming from the AC you to July after the ACU was replaced.At this point I called raw paw tech line and try to verify what could be causing a voltage drop or other issue with the unit. Tech Lionhead advise that I remove each harness except for Jay to NJ 12 J to being the main power supply from the outlet to the main board and J 12 going from a CU to you why and then whirlpool tech line instructed me to plug the machine back in and verify that with only those two
Near Round Rock, TX 78681
Tommy
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for refrigerator uI not working. Upon arrival replaced and programmed UI tested UI unit tested good. Job Completed.
Near Austin, TX 78746
Leonardo
Job Details: 10/02/2020
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to test unit for no power. Test unit and found black wire connected to white wire making unit hairy. Will need new control and panels.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/02/2020
WASHER MAYTAG MVWX655DW0 Arrived on site for washer making a loud grinding noise when agitating during wash cycle. Started diagnostics and heard the noise. Removed the pulley cover shield and noticed that the nut holding in the splutch wheel had come just a tad loose. Tightened the nut to splutch wheel and reattached cover. Performed another diagnostics and noise is gone. Unit operating as designed. No leaks detected. Job complete.
Near Leander, TX 78641
Kayman
Job Details: 10/02/2020
DRYER WHIRLPOOL WED8500BW0 Arrived onsite for dryer not starting. Upon inspection and while in diagnostics I found stored error codes for incorrect L1 voltage coming in. I tested the voltage at the outlet and it tested good I tested voltage at the terminal block under a load and it tested good. I also tested the continuity of the power cord in which it passed. I then tested voltage at the control relays I found that CCU P5-3 to P5-8 had an output of only 9vDC with 12vDC being the correct voltage. As per tech sheet i recommended replacing the main control. I replaced the CCU and the unit powered up and is heating as designed at this time. Job complete.
Near Leander, TX 78641
Paul
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for a refrigerator that’s still not making ice or cooling correctly. I tested the unit and found the idle pressures high indicating the unit might be slightly overcharged. I tested the pressures with the unit running and found the pressures a little high. I could hear the refrigerant sputtering and stopping flow while on the FC evaporator and then it would start flowing again after a few minutes indicating possible moisture in the system. I removed the refrigerant and pulled a long vacuum on the system. I charged the system with 4.75 oz’s of R134A and tested the unit. The unit is working as designed. I did find the right door hinge self closure spring broken
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW86HEBW2 "Arrived on site for washer intermittently give error code F3-E2. Performed diagnostics mode and checked fault codes. Found error F2-E2 temp sensor failure, F6-E3 communication error between ACU to UI and F5-E4 door not opened between cycles. Ran automatic test mode and monitored operation. Found all working in test mode. Measured resistance at connector J5 pin 1 and 2 and found 12.1 K ohms. According to tech sheet will need to replace ACU. Cleared error codes. Found no ETA on control. Will need authorization to complete repair.Office to schedule appointment when ETA is available. ; ordrng 1 WPW10692383 (ACU)"
Near Austin, TX 78703
Jacob
Job Details: 10/02/2020
RANGE KITCHENAID KSDB900ESS1 Arrived onsite for unit not heating up fast enough. Customer said it would take over 2 and a half hrs to get to 410 degrees. Tested unit. Upon inspection. Found that temperature sensor was bad. Replaced temperature sensor. Tested unit up too 430 degrees. Unit test good. No issues at this time. Job complete
Near Briarcliff, TX 78669
Luis
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for fresh food not defrosting. Customer defrosted unit,removed cover,defrosted evaporator replaced motor that includes defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip,per service pointer W11092686F secured evaporator to liner housing using clamps and zip ties,secured cover with 4 screws.
Near Hutto, TX 78634
Andy
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to install previously diagnosed part for defrost issues and drain tube issues. Removed failed harness and replaced with new. Was able to steam clogged drain tube out. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Brandon
Job Details: 10/02/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to replace float assembly parts and sump assembly, after replacing, unit tested good."
Near Pflugerville, TX 78660
David S
Job Details: 10/02/2020
DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for dishwasher racks being rusted. I inspected the unit and work area. I found the under side of both racks covered with rust, and I found th wheels for the bottom rack keep falling off. I replaced both racks and the wheels for the bottom rack. Job complete. No water leaks detected.
Near Georgetown, TX 78628
Tyler
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL KDTM404EWH3 Arrived on site for dishwasher that was leaving a white filmy residue on the door of the dishwasher according to the customer when I arrive. Upon further inspection the customers mother who was home at the time had stated they were putting some of the powder detergent directly into the tub. The brand of detergent they used did appear to be a offbrand style soap that I have not seen before. Therefore we cannot accurately say that the film being left behind is not from the soap all the dissolving or not but I did run multiple diagnostic test on the unit and found that the unit was filling and draining and agitating as designed and when you put the proper amount of soap in the soap dispenser it did appear that the dispenser would open up correctly and the soap with the dispense out and fully diluted to the water. I did speak with the customers mother about the fact that the dishwasher itself needed to have a few months of curing time for some of the water
Near Cedar Park, TX 78613
David
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived on site to follow up on freezer door that customer said was making noise when closing. Found that after previous work was done the lower bin was not properly hooked into the sliders. Removed door and retested lower bin. Retested and unit is now working as designed. Call complete.
Near Austin, TX 78731
Luis
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site for no cool. Unit powered on fans running compressor not powering on,good voltage to inverter,removed inverter ohmed compressor windings. Compressor ohmed good diagnosed a defective inverter, installed a new inverter powered unit on compressor powered on. used 1 W10629033 (INVERTER ) from stock"
Near Austin, TX 78727
Scott
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for hard to push buttons . Found screw mounting cracked ,allowing control to be pushed back when buttons were pushed . Replaced console . Unit is now functioning normally. No water leaks detected at time of service.job complete ."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WUR50X24EM00 "Arrived on site to install previous diagnosed part. Removed failed bimetal assembly harness and installed new. Placed defrost sensor in ice water to get below 40° for testing. Measured voltage to defrost heater and place in manual defrost mode. Found heater activating and getting 120 volts. All tested good, no water leaks detected. Please allow 24 hours for unit to reach proper temperature.
Near Austin, TX 78733
Leonardo
Job Details: 10/02/2020
OVEN KITCHENAID KOCE507ESS09 Arrived on site to test unit for door not closing correctly. Test unit and found arm had come off track. Removed unit from wall and removed side panels and secured arm in to track test unit and unit test good job complete.
Near Austin, TX 78750
David
Job Details: 10/02/2020
RANGE KENMORE 79073239312 "Arrived on site to diagnose range not heating. Performed diagnostic on unit. Found ignition not heating and gas valve not running. Found no voltage going to oven section from control. Had 120 at control, but nothing coming out. ; ordrng 1 316455430 (clock/timer)"
Near Johnson City, TX 78636
Brandon
Job Details: 10/02/2020
DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of unit making noise, found noise coming from rollers, I replaced all 4 rollers, unit tested good.
Near Austin, TX 78753
Andy
Job Details: 10/02/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found defrost issues. Ordering needed parts. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11216949 (cntrl-elec) and 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor) and 1 WP2323198 (defrost heater)
Near Lago Vista, TX 78645
Lou
Job Details: 10/02/2020
DISHWASHER KITCHENAID KUDS25SHBL1 "Arrived on site to install previously diagnosed and ordered part. Due to the check valve failure, I removed and replaced the check valve and tested. Unit is operating as designed.No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Andrew
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KBFN502ESS01 Arrived on site to replace LED control board from previous diagnosis. Replaced board and no lights still. Confirmed no DC voltage to any lights. LED control board is receiving proper voltage. Spoke with tech line and confirmed bad LED control board. Need new LED control board to fix issue. Sr7728937134; ordrng 1 W11368839 (LED CONTROL BOARD)
Near Austin, TX 78757
Matthew
Job Details: 10/02/2020
OVEN MAYTAG MAYTAG "Arrived onsite to replace previously diagnosed parts. Did not install sensor. Due to not having accurate model or serial number, the sensor was not correct. Accessed old sensor and measured 1.082k ohms, sensor is good. Took ohm reading from harness to control and got the same reading. Control board was bad.
Near Georgetown, TX 78626
Cliff
Job Details: 10/02/2020
OVEN WHIRLPOOL WFE515S0JS0 Arrived on site to diagnose a range that is giving F1 error code. Found failed control.; ordrng 1 W11316353 (CONTROL)
Near Austin, TX 78722
Matthew
Job Details: 10/02/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for washer not spinning. After inspection found the unit was paused in a incomplete cancel cycle due to an out of balance load. Canceled cycle, put unit in diagnostics auto cycle and all passed. Also calibrated unit. Just in case also looked for signs of gearcase going out but did not find any. Basket spun freely and no signs of leaking oil. Also tested unit in high speed spin, no issues. Leveled Front right leg to stabilize unit while spinning. Instructed customer on proper cancellation when necessary."
Near Driftwood, TX 78619
Andrew
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KBLC36FTS02 Arrived on site to test unit for not cooling. Found compressor not running. Inverter receiving proper voltage. Compressor was measuring 8ohms. Evap and condenser fans running. Spoke with tech line and verified bad inverter. Need inverter replaced per tech line. Sr#7728937954; ordrng 1 W10629033 (inverter box)
Near Georgetown, TX 78633
Cliff
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose a microwave that is not turning on. Tested all parts and components and found no failures with unit at this time. Advised homeowner of findings.
Near Leander, TX 78641
Kayman
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite to install previously diagnosed parts. I installed the inverter, micro control main control and console. I found one of the connectors on the inverter (blue wire) was fused together so when it woks plugged it wasn’t making contact with the metal part of the connector explaining the inverter error code. As I was replacing the micro control I tested resistance at the cavity temp sensor on P22 looking for a reading of approx 230k ohms but I only got 9k indicating a short in the harness for that thermistor. I noticed the mag housing had pinched that harness. I will need to order that temp sensor. When I restored power to the unit and tried using the microwave it stopped and flashed a error code for the magnetron cavity sensor. Ordering interlock (W11033422) magnetron thermostat (W11233913)Office to RS ; ordrng 1 W11033422 (interlock) and 1 W11233913 (sensor)"
Near Round Rock, TX 78681
Tommy
Job Details: 10/02/2020
OVEN JENN-AIR JJW2830IL01 "Arrived onsite to install previously diagnosed parts. Upon arrival turned unit off at breaker, pulled unit, removed upper fan and replaced with new. Turned unit back on at breaker tested unit tested good, out unit back into place. Job Completed."
Near Austin, TX 78746
Luis
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL KSRS25FTWH00 "Arrived on site for no ice. Removed icemaker cover,found icemaker consistently running through a cycle not sending power to valve or stoping hatter full rotation. Diagnosed a defective icemaker
Near Round Rock, TX 78665
Scott
Job Details: 10/02/2020
MICROWAVE WHIRLPOOL WMH31017HS5 "Arrived on site ,replaced wrapper . Tested unit all checked normal . Job complete ."
Near Austin, TX 78731
Kevin
Job Details: 10/02/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and found control panel is damaged. Replaced control panel and Oven is now correct, job complete"
Near Austin, TX 78722
Matthew
Job Details: 10/02/2020
RANGE WHIRLPOOL KSDB900ESS3 "Arrived onsite to replace control. Replaced control, tested unit and unit is functioning correctly. Ms had a non functioning light that she wanted replaced but the light provided didn’t fit. Advised her of correct light bulb and she will purchase.job complete"
Near Austin, TX 78704
Jacob
Job Details: 10/02/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for unit shutting off during cycle. Put unit in diagnostics and got F2E1 stuck button. Ordered parts. Office to reschedule ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Near Austin, TX 78733
Kevin
Job Details: 10/02/2020
WASHER MAYTAG MVW7232HW0 "Arrived on site and inspected washer and found installer has put drain hose 30 inches into stand pipe. Water is siphoning out during the cycle and causing F8E1 error code. Corrected drain hose and ran a diagnostic cycle and washer is operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78748
Luis
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT5415ZDM00 "Arrived on site for water leaking. Diagnosed gap at fresh food gasket allowing warm air to enter and cause moisture, remolded fresh food door gasket checked door seal good."
Near Austin, TX 78733
Luis
Job Details: 10/02/2020
FREEZER WHIRLPOOL GAFZ21XXRK02 Arrived on site for a defective thermostat. Replaced lower thermostat powered unit on u it powered on and started cooling.
Near Austin, TX 78717
Scott
Job Details: 10/02/2020
OVEN KITCHENAID KOSE500ESS00 Arrived on site for dead oven . Tested and found thermal fuse had blown . Replaced fuse . Checked and cooling fan is working . Preheated was normal . Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 10/02/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failures, I removed and replaced both parts. While replacing parts, I found the dispenser gasket hanging out the dispenser door. I removed and replaced the dispenser and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/02/2020
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer powers on but immediately you can hear the drain pump running. Ran diagnostics and got error code F13 for ACU failure. I could hear the drain pump cycle on every time the machine powered up. Replaced the water level sensor to ensure it wasn’t causing the drain pump to cycle the way it is. Ordered drain pump, ACU, and control for return visit and repair. Could not open the door but I found a model and serial sticker on the back of the machine. See pic. ; ordrng 1 W11334214 (ACU)"
Near Manor, TX 78653
Andy
Job Details: 10/02/2020
WASHER WHIRLPOOL WTW7500GW2 Arrived on site to install previously diagnosed console and control. Removed failed parts and replaced with new. Tested unit and found latch needed as well. Removed failed latch and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78748
Jacob
Job Details: 10/02/2020
WASHER MAYTAG MVWC565FW2 Arrived onsite for unit having a broken knob. Looked at knob. Saw that knob was broken along with stem from the control board. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Leander, TX 78645
Lou
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to inspect refrigerator no cool. Upon further inspection, customer advised that the unit stopped cooling in the RC section approximately 10 days prior, but the last 4 days it has been cooling. I placed the unit in diagnostics and checked the unit in test #4. Removed the evap cover and inspected the evaporator and found the thermistor was blackened. I tested it and it was out of range. Unit cooled through test #4. Also found ice built up at the back of the ice maker adaptor. I removed the ice maker and removed the ice from the housing and applied permagum to seal off the air gaps and reinstalled the housing. I pulled the unit out and removed the back cover and found the drain tube gapped. I sealed the gap with silicone (photos). I removed and replaced the evap motor harness and secured the thermistor on the suction line with foil tape and ziptie. Retested unit and it is cooling as designed. No water leaks observed during service, j
Near Austin, TX 78731
Luis
Job Details: 10/02/2020
REFRIGERATOR JENN-AIR JFC2089HES "Arrived on site for no cool. Powered unit on removed compressor cover,compressor running no heat from discharge tube,found discharge tube heavily corroded due to tube sitting in drain pan. Moved tube around found slight leak in tube. Unit will need a new compressor,evaporator and filter drier
Near Cedar Park, TX 78613
Paul
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the icemaker and tested the unit. The unit went thru a harvest and filled the icemaker mold. The fill valve shut completely off and is not weeping water. The unit is working as designed. Call complete.
Near Del Valle, TX 78617
Jacob
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived onsite for unit freezing over and dripping water. Tested unit. Found that the fill tube was clogged up with ice and spilling water when called for water to fill. Removed ice from fill tube. Tested unit. Unit test good. No leaks at this time. Job complete
Near Manor, TX 78653
Andy
Job Details: 10/02/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived on site for washer making loud noise on spin. Tested and inspected unit and found failed gearcase. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11423758 (GEARCASE )
Near Georgetown, TX 78633
Jonathan
Job Details: 10/02/2020
WASHER WHIRLPOOL WTW6200VW0 Arrived on site for washer not advancing cycle. Performed diagnostics mode and found cold water valve not activating. Measured valve resistance on cold side and found failed valve. Inspected bearings and wash basket and found no signs of bearing failure. Arrived on site to,install previous diagnosed part. Gained access to failed inlet valve. Removed valve and harness, installed new valve. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected.
Near Austin, TX 78753
Andy
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived on site for refrigerator not cooling in RC. Tested and inspected unit and found failed evaporator motor. Evaporator cover and drip pan. Instructed customer that we will see if we can get drip pan but item has been hard to get and that customer should call whirlpool to get item. Instructed customer that when we have parts to please defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to contact customer.; ordrng 1 SEENOTE (OFFICE TO CONTACT ) and 1 W11457241 (DRIP PAN )
Near Austin, TX 78745
Jacob
Job Details: 10/02/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not heating. Tested unit. Found that unit was not heating. Upon inspection found that the heating element was burned out. Replaced heating element. Tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78665
David S
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 "Arrived on site for bottom shelf freezing in the fridge. I inspected the unit and work area. I found service pointer for this issue. It stated there is a possible air leak from the ice maker, and that if the ice maker is not being used for ice to turn it off and the fridge will stop freezing. I turned the ice maker off, as they are not using it for ice. I toke a temperature at the bottom shelf and it is showing 36 degrees, the temp the unit is set too.