Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Lou S.

Lou S.

OVEN KITCHENAID KEHU309SSS06 "arrived on site to inspect oven steamer needing replaced. Upon further inspection, the customer advised that the unit steamer line leaked and did damage and they wanted the steamer completely disconnected. Using my appliance dolly, I removed the oven unit from the wall and found damage to the Sheetrock and the wood base where the unit rests. I had the customer sign a waiver from damages when working with water then I turned the water on temporarily to find where the line is leaking from and placed a towel under the water line to catch any/all water. Once I found where the leak was coming from; line connection, I turned the water off. The customer requested that I remove the water line from the unit steamer line being as they don’t use the steamer. I removed the water line from the unit and then connected the main water line to the refrigerator. I took photos of all work done. I returned the oven unit back to its place in the wall and secured it. I left th

Near Wedgescale Pass, Leander, TX 78641
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for no cold water . Found cold valve not opening also grit screen was missing .Replaced valve . Ran test cycle . All checked good . No water leaks detected at time of service

Near Wellington Dr, Austin, TX 78723
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to replace the vent, deflector, and gasket. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Dome Peak Ln, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL MDBH945AWW Arrived on site and customer had door latch on site. Quoted customer to install latch and instructed that we could not warranty part or labor due to part not provided by appliance express. Installed latch and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Burnet, TX 78611
James C.

James C.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and tested operation. Found left rear not working, right rear has early large flame and both front burners have very small flame. Installed correct orifice in burners and tested. Unit working properly. Job complete"

Near Yucca Dr, Burnet, TX 78611
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JSXNSS Arrived onsite for customer complaint of SxS refrigerator not dispensing water. Tested unit and found filter head faulty. Removed and replaced filter head and installed replacement. Tested unit. Still found water won’t dispense. Removed water line and tested. Found water will dispense but not in the door. Found water line in door in not a serviceable part and will need door assembly that is no longer available. AHS will be in contact. All water connections were dry at time of service.

Near Birmingham Cir, Killeen, TX 76543
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for moisture in same area but only smaller as previous visit . Ordering gasket right side fresh food . No water leaks detected at time of service. Please call to set up return visit . Customer is open for any Saturday ; ordrng 1 W10830277 (GASKET Ff)

Near Circuit Lane, Austin, TX 78728
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for customer complaint of toe plate loose and binding when opening door. Found retainers broken and damaged. Installed new retainers. Toe plate now secure. Not other issues found. All water connections were dry at time of service.

Near Zircon Dr, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JFXLWW Arrived onsite to install new filter housing romSxS refrigerator from prior visit’s diagnosis. Removed and replaced clogged filter housing. Connected water supply and tested unit. Unit dispenses water as intended. No other issues found. All water connections were dry at time of service.

Near John Porter Dr, Killeen, TX 76543
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)

Near Hill Country Trail, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)

Near Hill Country Trail, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)

Near Hill Country Trail, Wimberley, TX 78676
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for RF burner not coming on. Test unit and found RF burner ignitor not working. Replaced RF burner head test unit and u it test good job complete no leaks present at this time.

Near Martha Drive, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site for “water leak under unit” complaint. Inspected unit and found broken drip pan. Ordered new and improved drain pan. Return for repairs on 10/31. Leaks persist until repair is complaint.; ordrng 1 WPW10655368 (pan-drip)

Near Limerick Ave, Austin, TX 78758
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site to test unit for door not closing. Test unit and found latch in the close position not letting striker go in to the latch. Secured latch in the open position test unit and unit test good job complete door closing correctly at this time.

Near Bluff Springs Rd, Austin, TX 78744
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived on site for “broken upper rack wash arm” complaint. Not all parts were present, for repairs. Seal, between wash arm and manifold, and assembly screw are missing. Ordering new seal and screw. Console ordered, as well, due to intermittent operation. No leaks detected, at time of service. Return for repairs on 11/05.; ordrng 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8535166 (panel-cntl) and 1 WPW10349488 (screw)"

Near Canyon Maple Rd, Pflugerville, TX 78660
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB8700AWS2 "Arrived on site for DW not draining . Found a piece of glass in drain motor ,a couple of blades have broken off . . Ran diagnostics cycle . No water leaks detected , unit is functioning normal. Job complete ."

Near Valburn Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to replaced board and overlay. Replaced both parts test unit and unit test good unit lights working and unit washing and draining correctly. Job complete.

Near Rue De St Tropez, Austin, TX 78746
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “no lights in interior or on control panel” complaint. Per previous diagnosis, removed and replaced high voltage board. Found ui and pantry interface faulty. Also, reattached harness, at upper left door hinge. Found upper freezer drawer deformed and foot pad missing from front right leg. Ordering new drawer and rails. No leaks detected, at time of service. Customer requests Saturday service. ; ordrng 1 W10850332 (bracket OH) and 1 W10858092 (bracket RH) and 1 WPW10141622 (leveling leg) and 1 WPW10493169 (bin-freezr)"

Near Amarillo Ave, Austin, TX 78729
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found sump/motor leaking. Ordering new. . Service fee paid. ; ordrng 1 W10805015 (pump&motor)

Near Amasia Dr, Austin, TX 78729
Scott  M.

Scott M.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for left front burner not working . Found the gas valve was broken at stem area .replaced valve . No gas leaks detected at time of service . Job complete .

Near Rue St, Austin, TX 78731
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Arrived on site for “nit not cooling or freezing” complaint. Opened box for door gasket and found to be wrong color. Ordering new gasket. Will install new ice hopper button, on return visit. As well, evaporator will need to be defrosted, due to length of time that gasket has been torn and letting warm moist air in. No leaks detected, at time of service. Return for repairs on 11/01. Customer requests first call of the day.; ordrng 1 2159075 (gasket,door ff (bei)) and 1 CUSTOMERREQUESTFIRSTCALLOFDAY (CUSTOMER REQUESTS FIRST CALL OF DAY )"

Near Geneva Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

MICROWAVE GE JVM7195SF1SS Arrived on site to test unit for not heating. Test unit and found bad magnetron and diode and capacitor. Replaced all parts test unit and unit test good job complete unit heating correctly.

Near Calhoun Canyon Loop, Austin, TX 78735
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL wmh31017hz0 Arrived on site to replace wrap. Replaced wrap test unit and unit test good no damaged found. Job complete

Near Harper Park Drive, Austin, TX 78735
Scott  M.

Scott M.

WASHER MAYTAG MEDX655DW1 Arrived on site for timer not advancing . Found timer had failed . Unit will heat and tumble but not shut off. . No lint build up at time of service . Job complete .

Near Shepherd Mountain Cove, Austin, TX 78730
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED94HEXW0 Arrived on site and installed dryer repair kit. Unit is now functioning as designed. Advised. Ustomer on repair.

Near FM1660, Hutto, TX 78634
Wesley P.

Wesley P.

DRYER WHIRLPOOL NED4655EW1 Unit has been scheduled for replacement. Unit needs new motor it is a week motor and will not kick over to run. Needs motor. ; ordrng 1 W10396029 (asm mtr)

Near Fm 973 N, Coupland, TX 78615
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and ordered part. I removed and replaced fan assembly. After installation unit was service tested and no leaks observed during service.

Near Enchanted Dr, Georgetown, TX 78633
Wesley P.

Wesley P.

OVEN GE JB755SJ4SS Arrived on site and found unit front left burner middle portion shorted. Ordering burner and switch. Tested temp of oven and found to be operating properly after calibration. ; ordrng 1 WB24X25013 (switch infinite cont) and 1 WB30X24111 (element radiant 9 du)

Near Werchan Ln, Coupland, TX 78615
Jerry C.

Jerry C.

REFRIGERATOR MAGIC CHEF MCWC50DBT "MCWC50DBT Arrived to instal parts. I found the unit is leaking air through the cabinet and creating large masses of ice on the back wall. The back wall of the chamber is integral with the evaporator and fractures within the back wall are very evident. The sealed system appears to be loosing capacity as there was a large mass of ice in the area where the capillary tube enters into the evaporator, but due to the evaporator being permanently foamed in place, cannot be inspected. The compressor developed a loud rattle after several minutes of operation. I cannot guarantee a good repair due to the badly cracked back wall and apparent sealed system partial failure. No water connections present."

Near Davis Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site for previous diagnosed parts, R&R ice maker and shelf , door has not arrived yet. No leaks on site"

Near Lorson Loop, Round Rock, TX 78665
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7800XW0 Arrived on site and found hey flashlight left behind during a previous repair attempts has gotten caught in the belt that drives the blower wheel and knocked it loose. Reset blower belts and dryer is now operating properly. Removed all lint from the interior. Recommended that customer had vent to exterior cleared as no airflow can be detected.

Near Crown Colony Dr, Austin, TX 78747
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice, customer also brought to action at food see,Ed warmer. Found EVAP totally frosted back up causing no cool and no ice. Advised customer to defrost and surround with towels. Previous notes sate we have replaced a bi-metal. Please send prior tech to complete repair. No leaks on site Need CNOTE part find White adapter box with fan, can only fine old style with out fan. Need unit with fan; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)"

Near Sofia Pl, Round Rock, TX 78665
Thomas L.

Thomas L.

VENTHOOD UNKNOWN WVW53UC6FS1 "Arrived on site to install previously ordered parts. Removed and replaced Noisey blower fan. Turned unit on, checks good. Unit working properly at this time."

Near Canyon Oak Cir, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for leaking water, poor washability, and burning smell. Found that the left bottom corner of the tub gasket had come loose. Reinstalled gasket and tested unit. All operations are normal and all water connections were dry."

Near Stone Pony, Liberty Hill, TX 78642
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS02 Arrived on site for noisy operation. The noise was coming from Convection motor. Tightened convection motor mounting screws. Tightened bowtie covers screws. Operates with the normal sound level.

Near Stone Pony, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for door not closing. Test unit and found latch in close position when door opened. Adjusted latch to open position test unit and unit test good job complete

Near Fallow Run, Austin, TX 78736
James C.

James C.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site and installed new fc door. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete

Near Balcones Ridge Way, Bertram, TX 78605
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temp lead in the fresh foods section under the crisper drawer and waited approximately five minutes. My temp reading was 51.7 degrees. I checked temps in the fc section and my temp reading was 6 degrees. I removed the crisper drawer and found a large amount of ice built up on the bottom of the Evap cover and evaporator. Due to this issue occurring approximately seven months ago, I called Techline and spoke to Liam and explained the situation. He suggested clearing the ice and replacing the Evap cover again and positioning the thermistor and heat exchanger line in the correct positions. He provided file #7723290385. I removed the contents of the rc section along with the shelves and removed the Evap cover to find a large amount of ice on the evaporator. Using my steamer, I removed the ice to find that the heat exchanger line was not push ba

Near Hidden Hills Ln, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL G7CE3034XS00 "arrived on site to inspect cooktop burner not working. Upon arrival, the customer advised that the back left burner does not work. Upon further inspection, I tested all burners and they all worked. I continued to test the back left burner and every time I tested it, it came on as designed. I advised the customer that I could not duplicate the issue and she agreed., . The customer paid in full. Job completed."

Near Sierra Mar Loop, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4900BW1 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and cam and tested the unit and it operated as designed. No more loud grinding noise and no water leaks observed during service. Job completed.

Near Marcheeta Way, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace water valve for dishwasher. Replaced the valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Tallstar Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for part hanger, I replaced panel and installed retainers. Unit tested good."

Near Flagler Dr, Austin, TX 78738
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"

Near Tomah Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"

Near Tomah Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"

Near Tomah Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Lea Ln, Wimberley, TX 78676
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Lea Ln, Wimberley, TX 78676
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Lea Ln, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Augusta Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Augusta Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Augusta Dr, Wimberley, TX 78676
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found leaking valve, on housing. Removed and replaced housing. Unit is performing as designed. No leaks detected, at time of service."

Near Ivybridge Dr, Pflugerville, TX 78660
Jerry C.

Jerry C.

DRYER LG 110KWWZBX945 DLEX33660V Arrived to inspect no heat. The unit had a failed thermal fuse again and it will need to be replaced under our warranty. I discussed the issue with the customer and found it heats anytime the motor is engaged. The relay for the heater control has stuck shut and it will require the control board. . No leaks observed during service.; ordrng 1 6931EL3003D (HIGH LIMIT) and 1 EBR62707631 (CONTROL)

Near Co Rd 162, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to inspect door closing issues. I found the fc door slides hanging and rough and they will require replacement. I was able to correct fc door tilt by adjusting the door hangers. Office to order slide kit. No leaks observed during service. ; ordrng 1 12002683 (slide)

Near Derby Ln, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JFXBBB "Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed auger motor,yoke and icemaker. Installed new replacements. Reassembled. Tested. Unit called for water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service."

Near Griffin Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found unit freezer light board shorted. Replaced. Unit is now operating as designed. All checks good.

Near Thrall, TX 76578
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW75HEFW0 "WFW75HEFW0 Arrived to instal parts. I removed and replaced the tub assembly after multiple inspections and during testing, found a hairline fracture at the drain area that could not be seen until water leaked from it. Office to re-order tub assembly and schedule for 2 hour return service. Office to have technician inspect tub assembly prior to scheduling. No leaks of the water supply observed during service. ; ordrng 1 W10901030 (tub-outer)"

Near Turquoise Way, Jarrell, TX 76537
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site and found unit had been started with door open. So condensation had built up. No current symptoms of failure. All checks good. Unit is operating as designed. And cooling.

Near Chris Kelley Boulevard, Hutto, TX 78634
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of codes and smell. Found trap dirty and replaced hose and sensor. Ran diagnostics and the unit suds right away. Automatic dispenser will order new dispenser ; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor)

Near Indian Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"

Near W View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"

Near W View Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"

Near W View Dr, Wimberley, TX 78676
Tyler B.

Tyler B.

DISHWASHER GE PDW7880P00SS "Arrived on site for despenser R&R dispenser and tested good, no leaks on site"

Near Wandering Vine Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for no fill error, found water supply on, and no fill, indicating failed valves, R&R valves and tested good, no leaks on site ."

Near Bonnie Ln, Round Rock, TX 78665
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived on site. Checked refrigerator for no cool issue. Found compressor running and very warm, drawing .8 amps but not feeling any heat transfer. Evaporator fan shut off when either door is opened but it is consistent as it comes back several seconds after door is closed or times out when doors are left open. There is no frost pattern at all on evaporator. Felt under evaporator, in drain pan and on condenser for oil marks and found none. Compressor is inefficient and needs replacement. Will order compressor, drier and access valve to repair. Will need 2hrs Sstech. Office to reschedule weighed call. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

Near Escalera Pkwy, , TX 78628
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "File#7723287279 arrived on site for heating complaints founds not heating, called TL and stated issues. TL took me through outage testing ad passed all test. Unit operations as designed."

Near Sunrise Rd, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice, found ice maker locked up, R&R ice maker and ice door, tested good, also found dispense motor not engaging, check door harness and checked good. R&R dispense motor and tested good, no leaks on site"

Near Centennial Loop, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for water despensing complaints, found no ice also, when in to diag, found water valves stuck shut, R&R valves and tested good, no leaks on site"

Near Shiraz Loop, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KEMC378KSS04 Arrived on site to diagnose a microwave that is not operating. Town primary fuse for microwave open. Replaced Fuse and tested unit. Found all is functioning properly at this time.

Near Cinnabar Trail, Austin, TX 78726
Clif L.

Clif L.

WASHER WHIRLPOOL WFW95HEDC0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found pressure switch it out causing multiple error codes to occur. Replaced pressure switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Dark Star Terrace, Austin, TX 78726
Steve C.

Steve C.

WASHER LG WM4270HWA Arrived on site to replace the dispenser assembly due to fabric softener not dispensing. Customer purchase the dispenser assembly from LG. Installed the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Dome Peak Ln, Georgetown, TX 78633
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit and removed the junction box. Found the L1 wire on the terminal block was extremely loose and not making good connection. Retighten the wires and assembled the junction box. Tested the unit and and unit works properly. Advise customer to clean air vents every six months.

Near Coreopsis Way, Georgetown, TX 78633
Steve C.

Steve C.

WASHER WHIRLPOOL WFW90HEFC0 "Arrived on site for the unit is leaving the clothes soaking wet after the cycle. Tested the unit and in diagnostic and received error code f2e3 unsupported cycle. Called Whirlpool Sr#7723287973 Steve and advise to replace the UI and control. Quoted customer Customer advise not to repair the unit at this time. Customer only paid for the service fee. All water connections were dry at the time of service."

Near Buoy Cir, Georgetown, TX 78633
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no rinse aid is in the dispenser. Also found check valve is stuck on drain hose and after clearing it will drain properly. Recommended to customer that rinse aid be used in order to get best drying results. No water leaks from connections at time of service, job complete"

Near Nunsland Drive, Austin, TX 78744
Steve C.

Steve C.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to replace the motor switch and fan motor due to not working. Replaced both parts and tested the unit. Unit works properly and advise builder to replace the light bulb due to not working.

Near Inspiration Dr, Liberty Hill, TX 78642
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH31017FS0 "WMH31017FS0 Arrived to instal parts. I removed and replaced the magnetron, capacitor and diode and tested. The unit heated as designed and all functions were present. Operational test good."

Near Wolf Ranch Parkway, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ER2CHMXPL03 "Arrived on site for water leaking. Found water leaking from icemaker housing. Diagnosed unit will need new icemaker. Removed faulty icemaker installed new icemaker,ran icemaker through a cycle water filled icemaker no leaks unit working as designed."

Near Bellows Falls Ave, Austin, TX 78748
Clif L.

Clif L.

DRYER WHIRLPOOL WED5840SW0 Arrived on site to diagnose a driver that is not turning on. Tested unit and found no mechanical failures at time of service and all working properly. No repairs are necessary at this time end job is complete.

Near Emerald Ridge Dr, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is making unusual noises when running. Tested unit and found support bar for wiring harness loose inside door causing abnormal vibration noise. Secured bar properly and tested unit. Found out is functioning properly at this time. No leaks were found at time of service.

Near Bristol Motor Pass, Austin, TX 78728
Steve C.

Steve C.

OVEN WHIRLPOOL WFG320M0BB0 Arrived on site for the oven light is not working. Found the bulb is shorted. Replaced the oven light and tested the unit. Unit works properly and no gas leak present.

Near Beebrush Ct, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for loud noise. Diagnosed loud noise,from diffuser,removed faulty diffuser,installed new diffuser assembly powered unit on,no odd noise from diffuser. Tested water dispenser found water constantly dripping from dispenser. Found tube not fully inserted to valve,installed tube correctly tested dispenser unit working as designed."

Near Malone Dr, Austin, TX 78749
Steve C.

Steve C.

REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site for the unit is making noise. Customer advise it’s a buzzing noise. Tested the unit and found the noise is the compressor turning on. Called Whirlpool Sr#7723291514 JK and advise it is normal. Advise customer the noise is normal operation and all water connections are dry at the time of service.

Near Appaloosa Run, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for cooling issue. At time of visit unit cooling as designed items frozen in freezer. Ran diagnostics all test passed adjusted defrost setting to basic.

Near Elderberry Rd, Austin, TX 78737
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53520CB2 Arrived on job for complaints of not heating. 5.6 amps no heat. Replaced magnetron and test.

Near Elk Ridge, Canyon Lake, TX 78133
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not heating. I found the unit with an F7E1 error code. I found the dispenser leaking rinse aid and over sudsing locking the control out. I replaced the dispenser and tested the unit. The unit is working as designed. Call complete.

Near Montesol Ln, Leander, TX 78641
Arthur B.

Arthur B.

WASHER GE GUD24ESSJ0WW "Arrived onsite to install new suspension to washer/dryer combo from prior tech’s diagnosis. Removed front and rear suspension and installed new replacements. Reassembled and tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Co Rd 3384, Kempner, TX 76539
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.

Near William Mckinley Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.

Near William Mckinley Way, Manor, TX 78653
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site and inspected refrigerator and found ice production is good but it appears a wrote it. Ran test and 57 and icemaker dispensed the ice in the tray and it is normal size. Ice in the bin is thinner, took one picture. Brand test 45 in ice maker filled with correct amounts of water. no error codes on test 56. Spoke with tech line and they said there is no replacement of parts for adjustment that can be made that can correct this. It is due to airflow across ice production evaporating, melting and refreezing ice cubes.7723291173"

Near Dark Horse Ln, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site and inspected refrigerator and found that it is unplugged, refrigerator has been unplugged and there is no longer any evidence of frost buildup. Customer has two pictures that I attached to the service call out when the frost is just beginning inside the freezer. Frost buildup can only be caused by condensation inside the freezer, inspected gasket and did not find any chairs and it appears to be making a good seal. In order to ensure a repair a new door, gasket, and adding silicon in between the liner and the other cabinet would be needed. No water leaks from connections at time of service"

Near Goldenrod St, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWC555DW0 "Arrived on site and inspected wash machine and found gearcase has failed, wash plate is also broken, and belt and cam are both failing. Customer will not be continuing with repair. Collected service fee, no water leaks from connections at time of service, job complete."

Near Carriage Way, Kyle, TX 78640
James C.

James C.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site and tested operation. Found bleach dispenser not draining water out after cycle. Found dispenser nozzle not flowing into dispenser properly and causing mildew build up in dispenser. Installed new dispenser and dispenser motor. Tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Cape Travis Bend, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR GE ZIS480NRI "Arrived on site for customer complaint of unit not cooling well in fresh food section, customer stated the door was left open for 24 hours, found frost build up in air duct, instructed customer to defrost for 48 hours. Collected service fee on cc"

Near Dead Man's Hole, , TX 78620
Brandon C.

Brandon C.

REFRIGERATOR GE PYE22KSKFSS "Arrived on site for customer complaint of noise, found noise coming from compressor/condenser fan housing, I adjusted compressor and fan housing, vibration noise was not evident anymore."

Near Cypress Ranch Blvd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace ice maker, I replaced ice maker, unit tested good. Collected balance on cc"

Near Taylor Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of gas leak, customer had gas company out and they determined leak was coming from center and right rear valves. I put leak detection on all valves, found leak from center valve, right rear valve, and left front valve. Ordering manifold, and valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10566042 (valve-brnr) and 1 W10566050 (valve-brnr) and 1 W10850893 (valve-brnr) and 1 W10885072 (manifold)"

Near Dayridge Drive, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice found a cube jammed in rake arm . Removed obstruction. Ran harvest test . IM Aran complete harvest & fill . All checked good . No water leaks detected at time of service . Job complete .

Near Marshall St, Manor, TX 78653
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer making a thumping noise. Checked blower fan all checks good remove drum and found excessive glue from the rear seal causing the roller wheels to hit and make bumping noises. Removed excess of glue replaced roller wheels. Dryer is back to sounding normal, no lip filled up at time of service. Job complete"

Near Samuel Welch Way, , TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSH25JSXNSS "Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested water to door and found good water pressure going to door. Found war line frozen inside of door. Gained access to dispenser water tube and found tube heater kit had already been installed. Tested heater and found possible short in heater circuit. Adjusted wire to heater and thawed water line out. Dispensed 2 plus gallons through dispenser because customer changed water filter when failure first occurred. Unit checked good. If water line freezes again, will need to replace heater. No charge for recent failure. All checks good, no water leaks present."

Near Belfalls Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site refrigerator not making ice. Inspected unit and found frost buildup around ice container gasket and ice maker fascia. Measured temperature in ice container at 5°. Inspected RC evaporator, checked good. Inspected ice maker and found dry. Performed diagnostics mode and checked ice maker error codes and found E2 lost position. Ran fill test and checked for water. Ran ice maker motor test and ice maker would not cycle. Tested voltage to ice maker and found within range. Tested ice level, tested good. Tested heater fascia and DC voltage, within range. Found failure is with ice maker.(RF360) . Customer approved estimate. Ran fill test and monitored water connection. Cycled ice maker. All tested good, no water leaks present. Please allow 24 hours for first batch of ice. Paid in full on credit card."

Near Arrowhead Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator door handle loose after replacing door and frost buildup in freezer. Inspected door seal and removed ice buildup. Spoke with customer on top rack. Tighten door handle and tested. All checks good, no water leaks present."

Near Prairie Creek Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for customer complaint of leaking during self clean, found leak coming from multiple locations, dispenser, and vent pipe hose. Ordering vent fan, pipe with hose, and dispenser. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10467494 (housing) and 1 W10575334 (disp.drawer assy) and 1 W11183219 (VENT PIPE)"

Near Briarview Dr, Briarcliff, TX 78669
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DS02 "Arrived on site for customer complaint of screw missing, found screw at bottom of oven, but no threads on the screw. Ordering screw to ship to customer. ; ordrng 1 CNOTE (DROP SHIP SCREW) and 1 W10739592 (screw)"

Near Angel Song Cove, Spicewood, TX 78669
Tyler B.

Tyler B.

DISHWASHER LG LDF5545ST "Arrived on site for inlet valve replacement. Found unit leveled upon returning after letting them know about I first trip, unit was tilted forward to the right allowing water to build up and not completely drain. Arrived to a dry sump, and test and no sign of failed valve, pre diag was a miss. Collected 108.24 on CC no leaks on site"

Near Briar Hill Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no ice or no water, found water valve failed, replaced valve and tested good, bled system, no leaks, found ice maker not harvesting, R&R ice maker and tested good."

Near Urbano Bnd, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not coming on in both sections, found bad modules; ordrng 4 W10908166 (module)s"

Near Bisset Ct, Austin, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived o. Site for install on previous diag parts. Replaced comtrol kit, harness and EVAP motor. Replaced ice fan and ice maker. Tested good no leaks on site"

Near St Frances Ct, Round Rock, TX 78665
Steve C.

Steve C.

COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.

Near Tumbleweed Dr, Killeen, TX 76542
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to replace the control due to light is not working properly. Replaced the control and unit works properly.

Near Shawlands Rd, Killeen, TX 76542
James C.

James C.

WASHER MAYTAG MHW8200FW0 Arrived on site and tested operation. Found soap pump not working and unit not dispensing soap. Installed new dispenser assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Colonial Ln, Leander, TX 78645
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHB Arrived on site and tested operation. Found ice maker not cycle but has correct voltage. Installed new ice maker and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Boggy Ford Rd, Leander, TX 78645
Derek S.

Derek S.

DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"

Near Garden Villa Ln, Austin, TX 78704
Derek S.

Derek S.

DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"

Near Garden Villa Ln, Austin, TX 78704
Derek S.

Derek S.

COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"

Near Kinney Ave, Austin, TX 78704
Derek S.

Derek S.

COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"

Near Kinney Ave, Austin, TX 78704
Steve C.

Steve C.

WASHER MAYTAG MVWC200BW0 Arrived on site for the unit lid will not open. Tested the unit and found the control is constantly making a clicking noise and unit will need a new control and door latch. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10582038 (cntrl-elec)

Near Blake St, Killeen, TX 76541
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on job to replace magnetron, capacitor and diod. After replacement test operation. Heating normally."

Near Dark Forrest, Kyle, TX 78640
Steve C.

Steve C.

DRYER WHIRLPOOL WED7300XW0 Arrived on site for the unit is making grinding noise. Tested the unit and found the drum is warped and cause the wheel to break and seal. Unit will need a new drum and repair kit. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10549614 (drum)

Near Thunder Creek Dr, Killeen, TX 76549
Robert J.

Robert J.

DRYER WHIRLPOOL MEDX655DW1 Arrived on job for complaints of not heating. Found dryer heating normally. Checked all cycles. Advised customer to have electrical checked.

Near Hunter Rd, San Marcos, TX 78666
Steve C.

Steve C.

OVEN FRIGIDAIRE FEF316ASA "Arrived on site for the unit is not working properly. Tested the unit and found the bake element is broken and also the left front burner will not turn on. And the left rear switch has to be on number five to be in the off position setting. Unit will need a new bake element, left rear switch and the receptacle for the left front burner. Will need to get authorization and reschedule the customer.; ordrng 1 316075103 (element,bake) and 1 5303935058 (TERMINAL LF) and 1 5303935086 (switch-surface lR) and 1 CNOTE (AUTHO)"

Near Gus Dr, Killeen, TX 76549
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 "Arrived on job for complaints of not working. Ran diagnostics and no codes ran short cycle, operation normal. No leaks detected at time of service"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave

Near Shire Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave

Near Shire Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519CS1 Customer couldnt Find proof of purchase. Customer doesn’t need no service at this time for microwave

Near Shire Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Windcliff Way, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Windcliff Way, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site. Check for no draining issues. Found pump locked up. Replaced pump assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Windcliff Way, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"

Near Bridlewood, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"

Near Bridlewood, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for noise issues. Found cam not positioned correctly creating noise on spin cycle. Removed cam and reinstalled, all functions tested OK. No leaks present. Job complete"

Near Bridlewood, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near River Chase Way, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near River Chase Way, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site. Replaced evaporator assembly with thermistor. Moved thermistor in correct position and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near River Chase Way, New Braunfels, TX 78132
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)

Near Tomah Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)

Near Tomah Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER GE GTD75ECPL0DG Arrived on site. Check for noise issues. Found upper bearing worn out creating screeching noise. Will need upper and lower bearing assemblies. Rescheduled for 10/26/18 ; ordrng 1 WE01X26815 (LOWER DUCT) and 1 WE03X23875 (BEARING TOP)

Near Tomah Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS05 Arrived onsite for customer complaint of glass shattering on wall oven when using. Found outer glass and inner glass shattered. Cleaned all shattered glass and installed new replacements. Reassembled. Also found damage from when glass shattered and hit floor. Took photo of prior damage. No other issues found.

Near Hesselridge, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived onsite to install new pressure switch to front load washer from prior tech’s diagnosis. Removed top and removed faulty switch. Installed new replacement. Reassembled,cleared error codes and tested unit. Unit fills,washes,drain and spins as intended. No other issues found. Collected quoted part and remaining labor. All water connections were dry at time of service."

Near Woodfall Dr, Waco, TX 76712
Arthur B.

Arthur B.

OVEN KITCHENAID KEBK171BSS00 "Arrived onsite to install new UI transformer to wall oven from my prior visit’s diagnosis. Removed console and top and removed faulty transformer. Installed new replacement. Reassembled and powered unit up. Unit powers up. Tested unit to preheat at 350F. Unit heats as intended. All monies collected on 1st visit. WPW10354052 (Transformer)

Near Treeline Dr, Woodway, TX 76712
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for Noisey operation. Found bottom condenser cardboard cover vibrating under unit frame at back of unit. Unused sealer to stop the vibration.

Near Vista Isle Dr, Round Rock, TX 78681
Derek S.

Derek S.

WASHER MAYTAG MVWB955FW1 "Arrived on site to repair unit for lf error, I found the hot water was turned off, replaced valve to had some debris, verified operations, no water leak present at the time of service"

Near Vista Ln, Austin, TX 78703
Derek S.

Derek S.

WASHER MAYTAG MVWB955FW1 "Arrived on site to repair unit for lf error, I found the hot water was turned off, replaced valve to had some debris, verified operations, no water leak present at the time of service"

Near Vista Ln, Austin, TX 78703
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to repair unit for no ice, found hose kinked fill tube frozen, unliked hose cleared fill tube verified icemaker operations, no water leak present at the time of service Unit 14104"

Near W 23rd St, Austin, TX 78705
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site to repair unit for no ice, found hose kinked fill tube frozen, unliked hose cleared fill tube verified icemaker operations, no water leak present at the time of service Unit 14104"

Near W 23rd St, Austin, TX 78705
Derek S.

Derek S.

FREEZER WHIRLPOOL KBLS22KWMS5 "Arrived on site to repair unit for ice build up in freezer floor liner, I found the drain tube was clogged with debris, replaced the drain tube and cleared out all the ice, no water leak present at the time of service .

Near Burnet Rd, Austin, TX 78756
Derek S.

Derek S.

FREEZER WHIRLPOOL KBLS22KWMS5 "Arrived on site to repair unit for ice build up in freezer floor liner, I found the drain tube was clogged with debris, replaced the drain tube and cleared out all the ice, no water leak present at the time of service .

Near Burnet Rd, Austin, TX 78756
Derek S.

Derek S.

WASHER MAYTAG MVWB835DW2 "Arrived in site to check unit for not starting, found error Foe3 stating unit is being overloaded, the basket was moving freely however unit motor error due to its in a water pan and rubbing because it’s a tight fit,unit is hitting the water pan when loaded down, will need to get a different water pan, no water leak present at the time of service"

Near Airport Blvd, Austin, TX 78722
Derek S.

Derek S.

WASHER MAYTAG MVWB835DW2 "Arrived in site to check unit for not starting, found error Foe3 stating unit is being overloaded, the basket was moving freely however unit motor error due to its in a water pan and rubbing because it’s a tight fit,unit is hitting the water pan when loaded down, will need to get a different water pan, no water leak present at the time of service"

Near Airport Blvd, Austin, TX 78722
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for dishwasher having dent in panel. Inspected unit and found left side of panel had manufacture defect. Found incorrect panel on hand. Removed panel from (605 Inspiration Drive) model home and installed on 104 Garden gate, due to builders request. Tested unit, all tested good, no water leaks present. Will need to replace panel on job #202994"

Near Garden Gate Ln, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXL6036YSS0 Arrived on site for vent-hood control popping out of place. Performed diagnostics and found mount for control not in place. Gained access to control and inspected. Found control housing broken on left side. (VH130) . Builder had pre-authorized repair. Removed failed control housing and installed new. Tested operation. All tested good.

Near Buffalo Speedway, Liberty Hill, TX 78642
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for freezing in fresh food section. Unit was in cooling mode. Setting were mid setting. Freezer was 1 degree and fresh food section was 29 degrees. Found frozen foods in middle shelf. ; saved tckt

Near Andover Dr, Round Rock, TX 78664
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0EB1 "arrived on site to inspect range burner not igniting. Upon further inspection, the customer advised that the right rear burner wasn’t igniting properly. I tested all burners and all burners operated as designed. The right rear burner, after testing several times, began to take too long to ignite. I waited for approximately 1 to 2 minutes before testing again, and the Ignitor seemed intermittent when arcing. I removed and replaced the burner head and tested and it operated as designed. I recommended some tips on using the unit when it doesn’t work properly and what to look for to solve the issue should it occur again. No gas leaks detected during service, job completed."

Near Brenham, TX 77833
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for the microwave that is humming very loud and arcing. I checked the HV side of the circuit and I found that one of the magnets on the mag had broken loose. I removed the mag and used an inspection mirror to see the inside of the wave guide where the antenna goes in. The wave guide was clean. I replaced the mag and tested the unit. The unit started arcing immediately at the entrance side of the wave guide to the cavity. I inspected the inside portion of the wave guide and found it arced. The unit is non-repairable. I called techline and spoke with Kris file number 7723258463.

Near Squaw Valley Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for not draining. Test unit and found drain hose clogged. Unclogged drain hose test unit and unit draining correctly. No leaks present at this time.

Near Ballydawn Drive, Austin, TX 78744
Derek S.

Derek S.

DRYER WHIRLPOOL WET3300XQ1 "Arrived on site to check unit for noise, need to replace blower wheel and motor, unit is a laundry center in a apt will require lots of walking and a tight space, 2 hrs needed for repair, reschedule for Friday 2 hr2 hr2 hr2 hr2 hr2 hr2 hr; ordrng 1 2HRLABOR"

Near Burnet Rd, Austin, TX 78756
Derek S.

Derek S.

DRYER WHIRLPOOL WET3300XQ1 "Arrived on site to check unit for noise, need to replace blower wheel and motor, unit is a laundry center in a apt will require lots of walking and a tight space, 2 hrs needed for repair, reschedule for Friday 2 hr2 hr2 hr2 hr2 hr2 hr2 hr; ordrng 1 2HRLABOR"

Near Burnet Rd, Austin, TX 78756
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "arrived on site to install previously diagnosed and ordered parts, fc door, gasket and nameplate. Using my heat gun, I shaped the fc door gasket then removed and replaced the fc door. Verified the gasket is sealing then centered the nameplate to the fc door. No water leaks observed during service, job completed."

Near Star Mountain Ln, Georgetown, TX 78633
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4900BW1 "arrived on site to inspect washer making loud noise during spin cycle. Upon further inspection, I placed the unit in diagnostics to test with no error codes at the beginning. During testing, the unit operated as designed, but during spin cycle, the unit made a loud grinding noise. No error codes at the end of testing.

Near Marcheeta Way, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL CAE2743BQ0 "arrived on site to inspect washer not dissolving detergent. Upon further inspection, I placed the unit in diagnostics to test and found no error codes. The unit operated as designed with no error codes at the end of testing. During spin cycle, I could hear what sounded like coins being spun around the agitator. I attempted to remove the agitator, but was unable to do so. I advised the customer that their tenants are putting too much detergent in the unit and need to only use a small amount. I quoted the customer TL100 . Customer paid in full. No water leaks observed during service, job completed."

Near Sonny Dr, Leander, TX 78641
Lou S.

Lou S.

VENTHOOD WHIRLPOOL WVU37UC0FS0 "arrived on site to inspect noisy venthood fan. Upon further inspection, I turned the fan on low, medium and high and as I increased the speed the noise got louder. I removed the fan from the housing and found that when installed, a screw holding the vent in place was mounted and was too long which was hitting the fan blade and rubbing against the blade causing the noise. Using a pair of pliers, I backed the screw out far enough to where it would not hit the fan blade but still hold the vent in place. Also, I secured some of the silver duct tape that was not secured as it was rubbing on the fan blade as well. I re-install the fan blade to the housing and tested and the unit operated as designed. Job completed. No one available to sign for the receipt as this is a new/vacant home."

Near Plano Ln, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of display not on. Customer said clock disappeared and when she pressed buttons sound but no display. Replaced controls and test.

Near Martha Drive, Buda, TX 78610
Clif L.

Clif L.

RANGE JENN-AIR JDRP536WP02 "Arrived on site to diagnose a range with ongoing repairs. Tested unit and found Wiring harness was incorrectly repaired on previous trip and miss wired causing several portions of the oven not to operate. This includes oven lights, door lock motor, and both cooling speed fans. no further parts were needed and homeowner contacted manufacturer during repair and they provided a authorization for labor to cover trip. Rewired unit properly and noted griddle indicator light and light cover broken during trip by previous technician. Both parts will need to be replaced to complete repairs. Turn date is set for 10/29/18.Labor autho: (JH31H3DL1); ordrng 1 W10116151 (light-ind) and 1 W10294500 (lens-light)"

Near Cary Dr, Austin, TX 78757
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on job for complaints of dent in door. Confirmed dent and replaced door. No leaks detected.

Near Firethorn Dr, , TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job to replace switch. Customer said it started working. Collected remaining funds.

Near E Calderon St, Buda, TX 78610
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS04 Arrived onsite for the range with a broken oven door glass. I found the outer door glass broken and it had separated from the frame. I replaced the outer door. Call complete.

Near Tronewood Dr, Austin, TX 78758
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer taking too long to fill and not filling with enough water. I ran diagnostics and the unit did work as designed. There were no stored error codes in the control. I did find the tub and basket not level in the chassis. I leveled the machine up. I also tested the unit in a deep water wash cycle and found the unit filling to it’s correct level on the wash plate without any clothing. I had ms load the washer with towels and tested the unit in a deep water wash. The unit filled with water to about an inch from the top of the towels and worked as designed. I went over the selections on the control panel with ms and explained correct loading of the machine with ms. I called techline and spoke with Butch file number 7723262768 to give all the details of the call. Call complete.

Near Norwood Park Blvd, Austin, TX 78753
Paul R.

Paul R.

RANGE JENN-AIR JGS9900CDS02 "Arrived onsite for the slide in range to replace the glass top supplied by the customer. I was able to get all of the screws out of the orifice holders except the front right one. I replaced the RF orifice holder, installed the glass top, and remounted the burner bases with new screws. I tested all the burners and they are working as designed. There were no gas leaks present at the time of service.Call complete."

Near Nasco Dr, Austin, TX 78757
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC3 Arrived on job for complaints of noise ran diagnostics and no code in agitation there is a noise pulled wash plate al good noise coming from stator. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)

Near Skyline Rd, Dale, TX 78616
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice box fan motor not running even during test. Replaced ice box fan and found it is now operating properly and this ice box fan will not operate unless door switches are closed. Also replaced ice maker due to persistent E2 error code indicating faulty icemaker was installed. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Near Payne Ave, Austin, TX 78757
Clif L.

Clif L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found loose contact for drain pump has come off and cause drain pump not to operate. Re-crimped terminal onto pump connections and reconnected pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete

Near Marsala, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete

Near Marsala, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete

Near Marsala, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"

Near Aster Run, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"

Near Aster Run, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"

Near Aster Run, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for the refrigerator with nothing being displayed on the UI of the door or the deli drawer and the interior lights not working. I checked the power supply control and found the 120VAC side of the control good but found no DC voltage out of the control on P2-1 to P2-4. Need to replace the power supply to further test the unit. Ordering W10830278 CNTRL-ELEC, WPW10549589 DOOR-ICE, & WPW10577864 DOOR-ICE. RS for Fri 10/26.; ordrng 1 W10830278 (CNTRL-ELEC) and 1 WPW10549589 (DOOR-ICE) and 1 WPW10577864 (DOOR-ICE)"

Near Amarillo Ave, Austin, TX 78729
Tyler B.

Tyler B.

WASHER MAYTAG MVWC200XW0 Arrived on site for tilted tub found shocks broke. And blown R&R shocks and tested good no leaks on site

Near Serenity Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for power cord replacement, R&R cord and tested good, no leaks on site"

Near Royal Pointe Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for no power. Test unit and found burned wire nut at junction box. Replaced wire nut test unit and unit test good no leaks present at this time

Near Turnberry Ln, , TX 78744
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan making noise. Test unit and found screw stuck in fan. Removed screw test unit and unit test good job complete no more loud noise.

Near Turnberry Ln, , TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not heating. Test unit and found heater working correctly. Advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit unit for dispenser spring coming on. Test unit and found broken dispenser door. Replaced dispenser test unit for leaks no leaks present at this time dispenser opening and closing job complete

Near Jesse James Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Arrived on site for no cool. Freezer reading 45° removed compressor cover,compressor and fan running. Checked compressor compartment found uv dye around manufacture lock ring joint. Removed faulty joint, installed coupling to replace faulty lock ring. Vacuumed system down unit kept vacuum recharged system to manufacture spec 6.25 oz of refrigerant checked low,side pressure good.

Near Denali Pkwy, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Gate code #1217Arrived on site for no cool. Removed fresh food cover found oil in drain in fresh food compartment. Removed evaporator installed new evaporator assembly,adjusted tubing found cap tube broken off in cabinet found corrosion around break point. Called tech support(7723257793) gave description of problem and issue with cap tube broken. Per tech support unit unrepairable,manufacture will either call tech with resolution or will contact owner with further details. File number#7723257793"

Near Terraza Cir, Austin, TX 78726
Arthur B.

Arthur B.

OVEN WHIRLPOOL WEE730H0DS0 Arrived onsite for customer complaint of slide in range getting error code F1E0 (EPROM Error). Powered unit off and removed MR2 control connection. Resecured all harnesses to board. Powered up unit and reset control. U it powered up as intended. Preheated oven. Unit preheated as intended. No other issues found.

Near Woodcastle Dr, Waco, TX 76710
Arthur B.

Arthur B.

DRYER MAYTAG MEDB850WQ0 Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling repeat issue. Removed bulkhead and found blower housing pulley loose and bearing grinding. Removed housing and installed new replacement. MS approved install. Reassembled. Tested unit. Unit now works quietly as intended. No other issues found. Dryer vent clean of lint at time of service.

Near Cobbs Ln, Waco, TX 76708
Arthur B.

Arthur B.

DISHWASHER AMANA ADB1400AGS1 "Arrived onsite for customer complaint of no water entering dishwasher to wash. Upon inspection found water float switch lever was not properly installed on switch. Corrected error and tested unit. Found unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Durand Court, Waco, TX 76705
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to test unit for unit not working. Test unit and found main power control board getting power but not responding. Replaced boardtest unit and unit working but panel light not coming on. Will need to order new overlay wp8572202 at ; ordrng 1 WP8531873 (BOARD ) and 1 WP8572202 (OVERLAY BLACK )

Near Rue De St Tropez, Austin, TX 78746
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EB Arrived on site and inspected unit for safety concern of popping. Found customer concerned with normal heating sounds. Found poor contact in big burner rr burner adjusted to correct conch and reduce noise. Advised customer on design and expectations. Advised on repair of burner. All checks good.

Near Descartes Cove, Austin, TX 78753
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “unit not draining” complaint. Inspected unit and found that disposal plug had not been removed. Removed plug and performed test. Unit is performing as designed. No leaks detected, at time of service."

Near Meadow Way, Cedar Creek, TX 78612
Clif L.

Clif L.

OVEN KITCHENAID KEBC107KSS04 Arrived on site to diagnose an open that is not heating. Tested unit and found high limit thermostat on back of unit failed during self cleaning. Replaced high limit thermostat and tested unit. Found all is functioning properly at this time.

Near University Club Dr, Austin, TX 78732
Clif L.

Clif L.

OVEN KITCHENAID KODT100ESS01 Arrived on site to diagnose an oven with the chipping liner. Tested unit and found lower oven has small chips on front of lower liner. Sealed liner with enamel paint and advised homeowner to allow paint to cure for 24 hours.

Near Copper Ridge Ln, Austin, TX 78734
Clif L.

Clif L.

COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop which is leaving soot on bottom of the pans. Tested unit and found oriface too large for center burner. Replaced oriface with corrected part and tested unit. Found all functioning properly at this time.

Near Median Rd, Austin, TX 78734
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new control and u.i. Tested for proper operation and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and inspected for oil leak. Found oil leaking from spin tube and getting into tub and basket. Installed new gearcase and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Crumley Creek Rd, Jonestown, TX 78645
Steve C.

Steve C.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for the unit upper dish rack is falling. Found the upper dish rack tracks are broken. Replaced the left and right tracks and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near August Dr, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to diagnose the refrigerator with a deli crisper that will not stay in position. Found will guide for the left side of the right side crisper drawer missing. Guide will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 W11226546 (GUIDE RAIL)

Near Snapper St, Lakeway, TX 78734
James C.

James C.

WASHER MAYTAG MAH5500BWQ "Arrived on site and tested operation. Found rear bearing has failed and unit makes a loud roaring noise when in spin cycle. Unit will need a new tub assembly, basket support, seal kit, belt and may need the basket if the mounting screws are seized to basket support. Repair will require 2 hours and 2 technicians. All water connections dry at time of service. ; ordrng 1 12001788 (drive belt kit) and 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 C-NOTE (2 MAN 2 HOURS) and 1 W10181639 (support)"

Near Austin Blvd, Lago Vista, TX 78645

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