Service History 293

We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Killeen, TX 76543
Kayman
Job Details: 04/02/2021
Arrived onsite for washer making loud clicking noise during Spin. I ran diagnostics and found error codes for motor rotating counter clockwise and a latch fault. I ran auto diagnostics and found that in spin the unit would make a loud clicking screeching noise. I lifted the unit and found the drive belt cutting into the pulley shield. I found the pulley nut loose and the pulley wheel wobbly. I called techline and we did a video call. I lowered the leveling feet. Techline recommended replacing the gearcase belt and pulley. I am ordering the gearcase(W11454738) pulley shield(WPW10427633) belt(W11213879) cam(W10721967) office to R/S due to part availability. ; ordrng 1 W11454738 (Gearcase) and 1 WPW10427633 (Pulley shield) and 1 W11213879 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model WFW9400SZ02
Near Austin, TX 78738
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of water entering unit when not in use, found failed water valve, I replaced valve, tested hot and cold valve and drain and spin, unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to replace previously ordered parts for washer. Replaced clutch and slider assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Jacob
Job Details: 04/02/2021
Arrived onsite for unit not washing the dishes properly. Put unit in diagnostics. Noticed that the pump and motor would not turn on. Ben tried in a normal wash cycle. Can hear clicking for the unit start the pump and motor but still would not activate. ; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/02/2021
Arrived on site for Door Not Closing - Electric Range. Found spring loaded hinge was bent outwards and scraping the door. Removed spring loaded hinge and replaced with new spring loaded hinge.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Austin, TX 78744
Jacob
Job Details: 04/02/2021
Arrived onsite for door to unit having broken glass. Looked at the door. Saw that the glass was shattered. Rescheduled with customer. ; ordrng 1 WPW10409948 (glass-door)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Kempner, TX 76539
Tyler
Job Details: 04/02/2021
"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Kempner, TX 76539
Tyler
Job Details: 04/02/2021
"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78723
Luis
Job Details: 04/02/2021
"Arrived on site for no cool. Cool air blowing in freezer section,removed compressor cover,checked low side pressure reading -20 diagnosed a leak in the system ordering the evaporator and dam returns for right and left side. Customer also claimed water issues ordering filter head JOB WILL NEED 2HRS; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 12225702 (Dam return right) and 1 12225602 (Dam return left) and 1 W10913906 (Access valve) and 1 W11346623 (Filter head) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to diagnose a washer that is holding water in door boot. Found door boot drain clogged and cleared it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78628
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid harvest cycle. Using my jumper wire, I tested the IM from points T-H and it continued to fail. I cycled power to the unit and retested the ice maker and still continued to fail. I removed and replaced the ice maker and retested had unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Bee Cave, TX 78738
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump assembly, unit tested good."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near New Braunfels, TX 78132
Andrew
Job Details: 04/02/2021
"Arrived on site to test unit for loud grinding noise from vent fan and error code f6e1. Found right side grommet was popped out of place and bearing insert was rubbing on fan causing noise. Adjusted bearing and grommet, noise is no longer present. Found left side oven sensor was covered with grease causing over temp issue. Replaced sensor, tested unit, error code no longer popping up. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS
Near Pflugerville, TX 78660
Tommy
Job Details: 04/02/2021
Arrived onsite for unit latch not being screwed in. Upon arrival found latch screw missing. Ordering hardware screw set as tech didnt have correct screw and unit doesnt have latch screw individually listed.; ordrng 1 W11176975 (Vent screws)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near La Grange, TX 78945
Noah D
Job Details: 04/02/2021
"Arrived on site to inspect dishwasher for a stuck key. Upon inspection found the console malfunctioning causing issues, replaced console and unit started, upper rack is broken in multiple places, ordering hardware. Office to reschedule ; ordrng 2 WPW10195839 (HARDWARE )s and 2 WPW10195840 (HARDWARE)s and 2 WPW10546503 (ASSEMBLY )s"
We serviced a
KENMORE DRYER
Model 110.7690269
Near Austin, TX 78757
Scott
Job Details: 04/02/2021
"Arrived on site for dryer heating but not tumbling . Found pulley wheel needs to replaced . Also found motor mount has been pulled out from the bottom of dryer . Will need to replace idler pulley , belt ,screws for motor mount mouton mount as well as cleaning out dryer
We serviced a
GE WASHER
Model WBSR3140D0WW
Near Harker Heights, TX 76548
Wesley
Job Details: 04/02/2021
Arrived onsite and found bad run motor. Unit receives proper voltage but will not rotate when under load. Ordering motor to repair. Office to reschedule. ; O-emld tckt
We serviced a
GE FREEZER
Model FUM14DTARWH
Near Harker Heights, TX 76548
Wesley
Job Details: 04/02/2021
Arrived onsite and found evap capillary tube severed and sealed system broken open. Unit will need new evap and compressor to repair. Ordering sealed system parts and repair. Autho required. Office to reschedule. ; ordrng 1 WR85X10073 (Evap) and 1 WR87X10125 (Compressor) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator ice clumping. Upon further inspection, the customer advised that the ice is clumping in the back of the ice bin. I found the ice bin clean, but I also found where ice cubes are getting wedged in the tray causing the water to not enter the tray and building up in the chute and freezing. I found the chute completely blocked with ice and some ice in the ice box housing where it had leaked from the chute/tray. Cleaned the ice from the chute and ice box and tested ice maker and it is operating as designed. No leaks observed at the end of service, job completed"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/02/2021
"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage. Replaced pump, tested unit, unit works good no leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/02/2021
Arrived on site to test unit for broiler element breaking and sparking. Test unit and called Techline and video chat with Techline and they said just to replace broiler element. Called safety team and they said the same thing Replaced broiler test unit and unit test good job complete.
We serviced a
KITCHENAID FREEZER
Model KBSD602ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/02/2021
Arrived on site to test unit for FC not cooling but RC is good. Upon arrival found FC was 13.7F. Compressor and condenser fan were operating as designed damper door tested good. Evap motor is operating as designed. Found control was flashing over temp showing 33F in FC and unable to reset. Cycled power but issue still remains. Recommend replacing control box and thermistors to fix issue. Office to reschedule. ; ordrng 1 W10798004 (contrl-box) and 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS1
Near Leander, TX 78641
Justin
Job Details: 04/02/2021
Arrived on site for refrigerator with no ice production and PO on UI.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Andice, TX 78628
Lou
Job Details: 04/02/2021
"Arrived on site to inspect cooktop light adjustment reversed. Upon further inspection, I found that the unit needing service was the venthood. I found that the light switch was wired incorrectly as the low setting was on high and vice versa. I re-wired the switch and tested and unit is operating as designed. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78748
Kevin
Job Details: 04/02/2021
"Arrived on site and inspected washer did not find any saved error codes. Customer is using the correct amount of detergent for each load, discussed correct loading procedure, and water and wash expectations. Washer is operating normally at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found filter head bypass not operating properly. Replaced filter head and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model GFE28GSKBSS
Near Pflugerville, TX 78660
Tommy
Job Details: 04/02/2021
"Arrived onsite for unit rear fan making noise and ice maker freezing up. Upon arrival found unit condenser coils dirty causing fc to have longer defrost cleaned so unit would defrost as normal. Found ice maker door assembly was out of place left hand gasket not in place correctly. Ordering ice assembly, also found rear valve sent too much water through ice maker causing leaking. Ordering valve. Office to reschedule upon receiving parts. ; ordrng 1 WR78X26087 (Ice maker door) and 1 WR57X10098 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Lockhart, TX 78644
Noah D
Job Details: 04/02/2021
"Arrived on site to inspect fridge for tripping breaker, upon inspection found the unit did trip breaker during operation but after compressor load, tested on inside plug with no issues. Complete"
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Austin, TX 78759
Scott
Job Details: 04/02/2021
"Arrived on ,replaced suspension. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Leander, TX 78641
Justin
Job Details: 04/02/2021
Arrived on site for a refrigerator with the water not dispensing. Upon further inspection when I pressed the paddle at the dispenser I could not her the valve activate. I checked the voltage t the valve while the paddle was depressed and found 120V but again no sound or activation at the valve. I replaced the valve and then tested it again. The valve was not initiating but still no water came out. I jumped the filter housing and found very little water coming out and it sprayed out almost if it was jammed. The filter housing will also need to be replaced. Ordering housing and we will need to return to install. ; ordrng 1 WR17X22066 (Filter head) and 1 WR17X22070 (Filter Bypass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2021
Arrived on site to test unit for unit making noise. Found noise coming from valve. Replaced valve. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78665
David Z
Job Details: 04/02/2021
"Arrived on site to diagnose dishwasher with F9E1 error. On arrival customer had informed me they had removed the drain pump prior and found chopper blade broken off impeller and jammed in, preventing operation. Per service pointer debris is removed and customer can use unit until a replacement pump arrives. At this time part has not yet arrived and we will call to schedule when part is in. No repair performed at this time since unit is now draining and we do not have new pump yet. Office to schedule when we get part. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Georgetown, TX 78628
Chase
Job Details: 04/02/2021
Arrived on site. Washer was recently installed and has small crack in exterior drain hose. Replaced drain hose and tested unit multiple times. No leaks present after repair. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Austin, TX 78702
Luis
Job Details: 04/01/2021
"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled with water. No leaks at icemaker or tubing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near West Lake Hills, TX 78746
Luis
Job Details: 04/01/2021
"Arrived on site for no water. Tested dispenser no water control beeping diagnosed a defective control,installed updated control kit,powered unit on tested water dispenser unit working as designed.
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Kyle, TX 78640
Leonardo
Job Details: 04/01/2021
Arrived on site to replace bake element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOSA2EC0HZ00
Near Cedar Park, TX 78613
David Z
Job Details: 04/01/2021
Arrived on site to diagnose oven that is not heating at all. Customer said it worked for 2 days before it stopped. Console was off for 4 days as well. Power cycled and ran unit. Could not get any heat. Heard one of the relays on the control clicking. Replaced control and retried. Still no heat found. Checked elements and safety devices and found both good. Found low voltage at L1. Checked where unit was wired in and found the L1 wire sticking out of the wire nut causing the voltage drop. Reseated the wire nut and verified good voltage. Ran unit and verified it is now heating properly. No errors found. If issue returns we need to replace the console. Call complete
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Austin, TX 78733
Kevin
Job Details: 04/01/2021
"Arrived on site and inspected washer and found drain pump is not removing water. Used wet vac to remove remaining water and inspected drain pump and did not find any debris in it, after completing replacement ran a diagnostic cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Salado, TX 76571
Tyler
Job Details: 04/01/2021
to install previously diagnosed deli drawer as well as deli UI display. Upon arrival I was able to reconfirm that the previous diagnosis was accurate with the deli drawer harnesses I also was able to confirm after installing the drawer as well as the Ui display, the harness going to the door was still intact and functioning customer also stated since previous tech was out that they have not noticed any other weird issues such as cooling or any problems. At this time unit is functioning as designed call complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, TX 78132
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the Ice maker seized full of ice, jumped Ice maker with no movement, replaced ice maker and tested unit, Ice maker filled and harvested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lakeway, TX 78734
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of noise issue, found noise coming from damper motor, I replace damper motor, unit tested good.
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the front right dual burner not working. I found that the inner and outer coils had burn spots on them breaking the current. I am ordering the front burner and CNOTE-LSO PER CUSTOMER REQUEST & TRAINING and office to schedule return service. ; ordrng 1 W10823709 (Element) and 1 CNOTE (LSO OER CUSTOMER REQUEST & TRAINING.)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details: 04/01/2021
Arrived onsite for unit giving an F6E3. Tested unit. Got F6E3 No communication from MCU to ACU. Erased code and plugged the unit for 1min. Plugged unit back in. Did not work. Replaced rear control. Tested unit. Unit tested good. No leaks at this time p. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for rust. Test unit and found rust on front panel. Replaced panel removed protective film and found panel had a dent. Ordering new panel office to reschedule ; ordrng 1 W11087377 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78749
Leonardo
Job Details: 04/01/2021
Arrived on site to replace sump and motor. Test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evaporator with no frost pattern. Only the cap tube and part of the suction line in the top portion of the evaporator had a small amount of frost on it. I tested amp draw to the compressor and it showed .58amps and was beginning to get hot to the touch. I removed and replaced the compressor, access valve, and drier and vacuumed the system. Placed 5.5oz of R134a refrigerant into the system and tested pressures. I found that the UV drier was plugged and refrigerant is not flowing properly.Unit left unplugged and pulled out in the garage. Ordering a UV drier.; ordrng 2 WPW10143759 (UV drier)s"
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ03
Near Austin, TX 78752
Jacob
Job Details: 04/01/2021
"Arrived onsite for unit not cooling. Checked and tested the unit. No cooling was occurring. Checked the start device, start device was getting 13v. but compressor would not stay on. Submitted sealed system check list. Ordered parts. Needs authorization before returning. Office to reschedule. ; ordrng 1 W10309994 (compressor) and 1 W10843121 (filter dryer) and 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Austin, TX 78747
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for ui not responding. Test unit and found unit getting correct voltage. Removed panel and found ui disconnected from board. Secured connection test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/01/2021
Arrived on site for OVEN ISN'T HEATING ON BAKE AND BROIL-CAN TURN IT ON AND SET BUT WON'T HEAT JUST SITS THERE-TOP WORKS. Tested bake and broil igniters. Both are sparking but not getting gas to light the flame. While testing the bake igniter the lead broke off so the bake igniter I was sent with is now installed. Tested new bake igniter and it is sparking as designed. Reached out to technical assistance and tested valve regulator. Removed valve regulator and installed new valve regulator. Bake and broil igniters still not igniting the flame. Removed valve and installed original valve back in. Ohmed out spark module harness and found main harness was faulty. Ordering main harness to return and complete the repair. ; ordrng 1 W10887379 (Main Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBB
Near San Marcos, TX 78666
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for leak from underneath unit. Turned water on and did not find any signs of leaks from water lines or connections. Found drip pan underneath unit on front right side has not secured. Secured drip pan, tested by pouring water into pan, no leaks detected. Job complete."
We serviced a
GE WASHER
Model GLWN2800D1WS
Near San Marcos, TX 78666
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for not cycle issues. Found when timer was set to different cycles unit would wouldn?t perform option selected. Replaced timer, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Tommy
Job Details: 04/01/2021
"Arrived onsite for dishwasher door not closing properly. Upon arrival found unit stoppers missing and dishwasher mounting damaged. Pulled dishwasher found right side hinge bent and not installed correctly. Adjusted. Door is now shutting and operating as designed. Unit side o mounts and fasteners still needed to be ordered.; ordrng 1 8212560 (Side mount) and 2 WPW10503548 (Fasteners)s, states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78749
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for light not working. Test unit and found control board not sending power to light socket. Will order new control board office to reschedule. ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL WASHER
Model CHW8990BW0
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
"Arrived onsite for F27 error. Also found exposed wiring on main plug harness. harness, control and valves and drain Ordering parts and returning with access key.Office to reschedule ; ordrng 1 WPW10732327 (Control) and 1 WPW10205499 (Power cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78731
Luis
Job Details: 04/01/2021
Arrived on site for damaged door found damaged door,installed new fresh food door and nameplate"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78703
Richard
Job Details: 04/01/2021
Arrived onsite for the washer not spinning the clothes dry. During testing found that that the console was not working properly causing the issue. Tried to put into test mode and it would not let me. Will need to replace the console. Will need to reschedule for a 2 man . This is a double stacked unit. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Austin, TX 78748
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for rf burner not working correctly. Center of burner not coming on. Test unit and found shorted burner. Replaced burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, TX 78653
Andy
Job Details: 04/01/2021
Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 04/01/2021
"Arrived on site and found dryer top panel has surface scratches. Requested that it be inspected by parts department.; ordrng 1 W11051477 (Top panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
Justin
Job Details: 04/01/2021
Arrived on site to install previously diagnosed parts. I installed the new capacitor and ran the unit through a diagnostics test cycle. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/01/2021
Arrived on site to install previously diagnosed part. Broken shelf was already removed. Installed new shelf and wire tray. Shelf and tray working as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, TX 78626
Tommy
Job Details: 04/01/2021
"Arrived onsite for unit not draining or spinning. Upon arrival found unit was unoccupied, maintenance accompanied technician in. Preformed tests found unit operating as designed head of maintenance witnessed unit operating. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, TX 78612
Andy
Job Details: 04/01/2021
Arrived on site to install previously diagnosed ice maker fill tube. Removed failed part and replaced with new. Tested unit and cycled ice maker and ice maker cycled properly with no leaks. All operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS02
Near Driftwood, TX 78619
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of ice maker not making ice, found ice maker, spacer and harness needed replacing, after replacing all parts, unit tested good and filled with water."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2021
Arrived on site to replace failed microwave. Removed failed microwave and replaced with new. Tested unit and all operations are normal.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/01/2021
"Arrived on site for range cooktop not operating. Tested and inspected unit and found failed main wire harness with terminal block, also found power cord damaged. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
David Z
Job Details: 04/01/2021
Arrived on site to diagnose washer not spinning out. Tenant informed me on cycle start they can hear the latch clicking. Found lid lock failed and not engaging. Replaced latch. Retested unit and verified spin in diagnostic and drain and spin. All is now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for not washing. Test unit and found unit getting correct water level and unit washing correctly at This time. Couldnt duplicate the problem job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for dryer wiring. Upon inspection found loose burned wiring at block. Replaced terminals and block, tested unit and unit is functioning properly. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS03
Near Leander, TX 78641
Tommy
Job Details: 04/01/2021
Arrived onsite for previously diagnosed parts. Removed cooktop lid and replaced unit spark module found also left ignitiers damaged and replaced. Job Completed.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17F2PT1
Near Bertram, TX 78605
Cliff
Job Details: 04/01/2021
Arrived on site to diagnose a refrigerator that is leaking. Found heat exchanger condensating and dripping.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/01/2021
Arrived on site for range with damaged panel. Ordering 2 panels to be safe. Office to schedule return trip. Please inspect panels.; ordrng 2 W11175518 (Panel)s and 1 Seenote (Office to schedule) and 1 Seenote (Please inspect)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78739
Brandon
Job Details: 04/01/2021
"Arrived on site to replace control, after replacing, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Leander, TX 78641
Justin
Job Details: 04/01/2021
Arrived on site for a refrigerator with FC light and top RC lights out. I found the FC light out and needing to be replaced. I also found the liner surrounding the FC light cracked. I replaced the FC light and all of the lights turned on. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for range not working. Upon inspection found correct voltage to control board, but board was not responsive. Replaced control and tested unit. Unit is functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, TX 78633
David S
Job Details: 04/01/2021
Arrived on site for freezer frosting over. I inspected the unit and work area. I found the freezer gasket not seated in the door properly. I corrected the freezer door seal. I inspected the fresh food section door gaskets and found them in good condition. I replaced the customers water filter with one they provided. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Lou
Job Details: 04/01/2021
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Bertram, TX 78605
Cliff
Job Details: 04/01/2021
Arrived on site to diagnose a dryer that is tripping the breaker. Found terminal block burnt and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/01/2021
Arrived on site for OVEN not operating. Customer stated they were baking for fifteen minutes and the oven lost power. Found thermal fuse was faulty. Removed thermal fuse and installed new thermal fuse. Powered up oven and turned on as designed. Set to 350 preheat. Oven heating as designed. Inspected gasket around door and it was good. Checked air flow from bottom vent and it also checked good. Customer noticed the door was not flush with the UI at the top left side. I held my arm up while in this area of the door while it was in preheat and couldnt feel any hot air escaping the door where it isnt flush. Explained to customer that the Door Gasket is sitting flush and the door is resting against it properly. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78729
Luis
Job Details: 04/01/2021
"Arrived on site for no cool. Removed evaporator cover found ice build up on only upper section of evaporator,replaced the evaporator and compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78703
Richard
Job Details: 04/01/2021
Arrived onsite for the dishwasher not draining. During testing found that the dishwasher was not draining. Used shop vac and removed standing water and removed the drain pump and found some plastic wrap around the drain pump propeller. Removed debris and put everything back together and dishwasher tested good and drained. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator not making ice. True complaint is refrigerator not dispensing ice. Upon inspection found auger motor receiving proper voltage but not energizing. Will need to order and replace auger motor. Updated model, unit is in warranty. Office to reschedule ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 W11509548 (SHAFT)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78759
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator doors not aligned, failing right door seal and cracked boor bin. Adjusted doors but will need to order and replace door seal and lest side bin. Office to reschedule ; ordrng 1 W10887799 (trivet) and 1 W10887800 (bin-cntlvr) and 1 W10917313 (gasket-dor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
Arrived onsite and found no heat due to broken igniter. Installed new igniter and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78702
Richard
Job Details: 04/01/2021
Arrived onsite for the dryer not drying. Took temperatures and they are good went up to 205-210 and than cycled down to about 105-110 . Dryer is working good advised customer on load size and advised maintenance to check the venting as well . All functions tested good complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of unit making loud noise, found idler pulley failing, I replaced idler pulley, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/01/2021
Arrived on site to install previously diagnosed part. Removed freezer door gasket and installed new freezer door gasket. Used heat gun to smooth out warps in gasket to make a tight seal. Taped freezer door shut and advised customer to keep it taped and shut for 24 hours. Found duck bill drain tube was not allowing water into drain pan as it is designed to do. Removed duck bill drain tube and installed updated drain tube. Removed all ice build up in the bottom of freezer. No leaks detected. Job completed.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Kevin
Job Details: 04/01/2021
Arrived on site and attempted to disassemble washer spanner nut is seized and cannot separate gearcase.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Austin, TX 78733
Richard
Job Details: 04/01/2021
Tech was assigned as a helper;
We serviced a
UNKNOWN REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, TX 78628
Wesley
Job Details: 04/01/2021
Arrived onsite for control failure following the winter storm. Office to reschedule ; ordrng 2 WP2266854 (Hinge assembly)s
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Austin, TX 78702
Richard
Job Details: 04/01/2021
Arrived at dryer making a noise. During testing found that could not duplicate the noise. Took dryer apart and found the back two roller supports were noisy and one of the front roller supports as well. Also found that the idler pulley was noisy too. Replaced supports and idler pulley and put dryer back together and dryer tested good and still no noise. Complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Driftwood, TX 78619
Brandon
Job Details: 04/01/2021
"Arrived on site to replace inner basket, cam and gearcase, after replacing all parts, unit tested good."
We serviced a
FRIGIDAIRE WASHER
Model FAFS4473LW0
Near Killeen, TX 76542
Al
Job Details: 04/01/2021
Arrived on site to install previously ordered parts.Tested door before and after the installation and results did not change..; ordrng 1 Research
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD5
Near Killeen, TX 76542
Al
Job Details: 04/01/2021
Arrived on site and installed previously ordered ice maker (with AHS approval) from SC in office.Unit was harvesting when I departed.Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
Kevin
Job Details: 04/01/2021
"Arrived on site and inspected washer and found saved error codes for basket speed sensor fault, off balance load. Washer will pass all diagnostic tests. Found drain hose kinked where it hooks over standpipe. This is causing water not to drain efficiently and it is left in tub and basket cant get up to speed. After correcting this ran a drain and spin cycle and it completed properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Scott
Job Details: 04/01/2021
"Arrived on site for leaking dishwasher . Checked in door ,underneath ,ran diagnostics wash, ran most of a heavy duty cycle . Couldn?t duplicate leak . Talked to PR. Removed insulation right under tub near door and keeping toe kick off . Talked to customer if leaking occurs again to record and also record inside tub as well .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Kayman
Job Details: 04/01/2021
Arrived onsite for dishwasher leaking underneath. Upon inspection I found some standing water in the sump and filter cavity. Customer advised they havent noticed any leaks outside the unit. I ran the drain pump and it sounded scratchy at the start but would drain as designed. I ran a full diagnostics cycle and found the unit working as designed. Due to the noise at the start of drain I removed the drain pump to inspect. I installed the correct drain pump and tested the unit. The unit is working as designed and no leaks detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for refrigerator not cooling in RC and FC. Upon inspection found all fans running and compressor humming. Removed evaporator covers and found no frost pattern. Removed compressor compartment cover and found frost forming on suction tube in compressor compartment. Discussed with SW and diagnosed sealed system repair. Seems to be a blockage. Will need SS tech for 2 hrs. Sealed system parts covered any additional will be charged. Ordering Oil less gages, Non UV dryer, evaporators FC/RC and compressor. Office to reschedule. ; ordrng 1 2HR (2HR) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator RC) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11035643 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
Arrived onsite for dishwasher rack rusting and not heating properly. Upon arrival put into diagnostics and found 3/3 OWI calibration. Ran diagnostics and did not have any issues. Did find that incoming water was below temperature. Made recommendations to customer. Heater is functioning properly. The upper rack is failing due to rust and will need replacement. Ordering upper rack and bring back OWI sensor just in case. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)