Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Scott  M.

Scott M.

WASHER MAYTAG MVWC415EW0 "Arrived on site replaced shift actuator .tried to install control , but was defective .luckly not needed . Ran calibration and diagnostics cycle . All checked normal . No water leaks detected at time of service . Job complete ."

Near Mt Barker Dr, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE40FXBL Arrived on site to diagnose a dishwasher with an upper rack that will not stay mounted. Found upper rack adjusters broken causing rack to fall from rails. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Adjusters

Near Tiburon Ct, The Hills, TX 78738
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with a no heat condition. I checked for stored error codes and found an F7E1. I ran the diagnostics cycle and the unit completed the cycle and was working as designed. The heater was drawing 7.90 amps in the wash cycle and started off drawing 8.70 in the drying cycle. I found the rinse aid dispenser not dispensing. I believe there is something erratic with the dispenser because ms had it set high and I believe it works sometimes and not others. ordrng 1 WPW10671905 (DISPENSER)"

Near Rutherford Dr, Leander, TX 78641
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s

Near Limestone Creek, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s

Near Limestone Creek, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRSC503ESS Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice cold up under left side of ice container causing auger and coupling not to contact each other. Removed ice build up and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Broadwinged Hawk Dr, Austin, TX 78738
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Customer stated the odor would occur several hours after the dishwasher had been ran. I ran the unit through diagnostics and no odor was detected. Recommended customer have a plumber verify the connections under the sink as there was a definite odor coming from around the pipes before the dishwasher was ran. Unit working properly and all functions test good. Job complete

Near Lincoln Cove, Leander, TX 78645
Joseph C.

Joseph C.

DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump motor blocked. Freed obstruction and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Mallard Rd, Bastrop, TX 78602
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and then inspected the thermistor. It was in the wrong position, behind the capillary tube on the high side of the evaporator and I moved it to the return, per a prior recommendation from a different unit’s MFG tech line call. I tested the unit and it operated as designed. No leaks observed during service."

Near Pecos Ct, Georgetown, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested the unit. My temp readings were 317, 388, 324, 395, 325 for an average temp of 349.8 degrees. I advised the customer of the repairs and the temp readings. No gas leaks detected during service, job completed."

Near Quercia Drive, Austin, TX 78717
Paul R.

Paul R.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived onsite for the vent hood with the light only working on low setting. I found the red wire from the switch for the high setting not snapped into the junction block. I snapped the wire in and tested the unit. The unit is working as designed. Call complete.

Near Cedar Park, TX 78613
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for customer complaint of noise issue, found debris caught in blower motor, after I removed debris, unit tested good."

Near Austin, TX 78747
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found cubed ice solenoid to be broken. Removed and replaced solenoid. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shoreline Dr, Bastrop, TX 78602
Lou S.

Lou S.

WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code. Upon further inspection, I found error code LF. I cleared the code and placed the normal mode and began a cycle. After approximately 25 minutes, the unit operated as designed. I advised the customer that the sensor hose and control would need to be replaced. I removed and replaced the control and sensor hose and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."

Near Sebastian Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making loud humming noise when filling recurring issue. When arrived, confirmed the noise when filling. Turned water off to removed pressure reducer from water valve. Turned water back on and tested unit. Unit now fills with no noises. Good water flow entering fill tray. All water connections were dry at time of service."

Near Matador Dr, Belton, TX 76513
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.

Near W 9th St, Austin, TX 78703
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete

Near Cantera Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete

Near Cantera Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete

Near Cantera Ridge, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"

Near Glenbrook Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"

Near Glenbrook Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"

Near Glenbrook Dr, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace track and adjuster. Only one track needed but both adjusters replaced. After replacement of parts test operation.

Near Oyster Springs, Canyon Lake, TX 78133
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of loud noise during spin. I cleaned out debris inside of door bellow, could not duplicate loud noise. Instructed customer to clean unit, and video record the noise if it happens again."

Near Deer Run, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KUWL304ESS "Arrived on site for wine cooler buzzing. Measured temperature at 40°. Found rattling noise coming from condenser and compressor. Gained access to compressor and condenser. Made minor adjustment to condenser. Installed unit and leveled. Tested operation, all tested good. No water leaks present at time of service."

Near Fishspear Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSF505ESS0 Arrived on site and found freezing water line. Found customer had consistently run the fridge at 33f. Corrected temps. Unit is now operating properly and will dispense water.

Near Savoy Pl, Austin, TX 78757
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS00 "Arrived onsite for customer complaint of fan noises after powering off and temperature off. When arrived, unit was preheated to 350F. Found temperature was maintaining 375F. Adjusted temperatures to -20F. Preheated unit to 400F. Oven maintained temperature within +/- 10F. Advised customer noises from fan after powering off is normal to allow proper cool off inside cabinet. No other issues found."

Near Salado, TX 76571
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no ice condition. Tested unit and found that neither water pump was running. Voltage was present to both pumps. Will order both pumps. Also order a user interface in case it may be needed. All water connections are dry. Only one interface shows to be in stock so office will check and then reschedule customer.; ordrng 1 W10865633 (cntrl-elec) and 1 WPW10489125 (pump)

Near Twisted Oak Dr, Marble Falls, TX 78654
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for dealer complaint of washer not spinning out clothes. Ran diagnostics and found error code F7E5 (Shifter Error). Found actuator faulty. Removed and replaced actuator and reassemble. Calibrated unit. Unit completed successfully. Unit fills,agitates,drain and spins as intended. No other issues found."

Near S General Bruce Dr, Temple, TX 76504
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0EB1 Arrived on site to test unit for F9E0 error unit missed wired. Test outlet and found one L1 giving 120 and L2 giving 240. Showed builder and builder getting electrician to fix outlet. Job complete

Near Kyle, TX
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Removed evaporator cover,found large iceball on inlet to evaporator coil. Removed evaporator installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under AUTHO WI4Z500EPL1"

Near Fairview Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Compressor and fans running found no issue with unit no vibration noise,normal operating noise for compressor and fans unit working as designed. AUTHO WI9QD00DL1"

Near Clifford Ave, Austin, TX 78702
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"

Near Water Spray Ln, New Braunfels, TX 78130
Steve C.

Steve C.

RANGE GE JP3530SJ3SS Arrived site for the unit will randomly turn off. Disassemble the unit and found a connector on the switch connected. Security connection to the switch and tested the unit. Unit is working properly and if customer is having more problems to contact a electrician. Unit burners are working properly and job complete.

Near Williams St, Copperas Cove, TX 76522
Clif L.

Clif L.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found fan motor not fully mounted causing fan blade to rub on shroud. Remount the fan properly and tested unit. Found all is functioning properly at this time.

Near Driftwood Dr, Austin, TX 78731
Al R.

Al R.

RANGE WHIRLPOOL WFC310S0EW1 Arrived to inspect range not working. I checked voltage at the back of unit with unit plugged in and got247/134/134All burners and elements (bake and broil work). Customers complaint is after 10-20 minutes of cooking the unit shuts off and she has to turn power on at the breaker.

Near Pilgram Dr, Killeen, TX 76543
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"

Near Driftwood, TX 78619
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for refrigerator RC not cooling. Measured temperature in RC at38° and FC at 0°. Tested dispenser and ice maker cycle. Performed diagnostics mode and tested thermistor. Tested damper door and compressor. Spoke with customer on user care guide. All tested good, no water leaks present."

Near E Valley St, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement ran a diagnostic cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Cornwall Dr, Austin, TX 78748
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW0 "Read notes before returning, Arrived on site and found installers had incorrectly attached power cord to dryer, and electrician has already been on site, removed rear panel dryer and confirmed fuse, cutoff and element are operating. Incoming power is 80V on 1 leg and 120V on leg 2. Took pictures. The electrician will need to return to correct voltage so that dryer continues to operate properly."

Near Texas Oaks Dr, Austin, TX 78748
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “no ice” complaint. Inspected unit and found icemaker fill tube heater wire broken from connector. Ordering new. Adjusted feet, to bring front of unit even. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W11226501 (FILL TUBE HEATER)"

Near Deloney St, Austin, TX 78721
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of unit not dispensing water, found frozen water reservoir, after defrost, unit tested good."

Near Sunset Heights Cir, Austin, TX 78735
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found temps in freezer and fresh food to be correct. I did find the ice to be clumping in ice bin and appears small and wet. I tested the booster fan and found it to be running at proper speed. Instructed customer of unit operation and that long run times are normal. Unit will need new ice fan to correct low air flow through ice maker housing ; ordrng 1 W10846539 (evaporator fan blade)

Near Lions Lair, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 "Arrived on job for complaints of washer not working lock switch was damaged,replaced latch tested cycle passed. No leaks detected at time of service"

Near Lilac Way, Kyle, TX 78640
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for light flickering on bottom of ice maker cover front . Replaced led light , all lights are now lighting properly . No water leaks detected at time of service . Job complete ."

Near Rocky River Rd, West Lake Hills, TX 78746
Tyler B.

Tyler B.

WASHER MAYTAG MVWB855DC2 "Arrived on site for unit making clacking noise, replaced WASHPLATE and tested and unit still made noise. Removed and replaced GEARCASE and clutch. Re assembled and tested good. No noises no leaks on site"

Near Ridgemeadow Way, Round Rock, TX 78664
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"

Near W San Antonio St, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"

Near W San Antonio St, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"

Near W San Antonio St, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for water leaking diagnosed split on fill tube. Removed damaged fill tube installed new fill tube assembly ran icemaker through a cycle water filled icemaker no Neal’s unit working as designed.

Near Cabrillo Way, Spicewood, TX 78669
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000BW Arrived on site and found rotor bolt seized and subsequently stripped out. Ordering tub assembly and rotor to repair per CS. 2 hours. ; ordrng 1 2HOURS and 1 280146 (ROTOR) and 1 W10381078 (TUB)

Near Raven Caw Pass, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL ED2KVEXVL01 "Arrived on site for “no water or ice” complaint. Inspected unit and found pinched supply line under unit and filter in need of replacement. Recommend installation of secondary filter, due to debris, collected from supply line. Unit is performing as designed. No leaks detected, at time of service. Customer declines purchase of new filter."

Near Sunny Brook Dr, Austin, TX 78723
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived onsite and replaced door. Unit is now dent free and otherwise operating properly.

Near , CT
Paul R.

Paul R.

WASHER WHIRLPOOL MVWB865GC0 Arrived onsite for the washer leaving white spots on the clothes. Ms stated the unit shakes bad. I checked stored error codes and found an F0E3 & F2E2. I ran service diagnostic test 51 and all test passed. I found the unit had been installed with spacers on the legs. I removed the spacers and leveled the tub and basket in the chassis. I ran manual high speed spin and the unit was smooth. I advised the customer on using warmer water and possibly needing to get liquid detergent designed for washing colors. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Epperson Trail, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Windward Dr, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Windward Dr, Killeen, TX 76543
Joseph C.

Joseph C.

DRYER ROPER RED4516FW0 "Arrived on site for “no power” complaint. Inspected unit and found old power wire was used and does not maintain contact with wall plug. Recommend customer purchase new wall plug and power cord. Also, recommended that customer purchase two dryer vent elbows and four dryer vent clamps, so that proper venting may be attained. Capacitor, on motor, is faulty and motor needs to be replaced. Ordering new motor. Return for repairs on 01/16.; ordrng 1 279827 (motor!dryer)"

Near Rio Vista Ranch Rd, Del Valle, TX 78617
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for broken hinges, replace both and tested good"

Near N Interstate Hwy 35, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting recurring issue. Removed back panel and found thermal fuse open. Removed and replaced fuse. Tested unit. Found element glow bright red. Removed element and found undergarment wire was grounding element. Removed obstruction and retested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Clairidge Ave, Killeen, TX 76549
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH73521CS5 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the door. Call complete.

Near Serene Fleming Trace, Austin, TX 78728
Al R.

Al R.

WASHER MAYTAG MVWB850YG1 "Arrived to inspect washer making a grinding noise. Confirmed the complaint and attempted to change out the bearing kit, but the inner tub need to be replaced as well. I Ordered SHAFT ASM - TUB AND BEAR W10381078. OFFICE CS TO FOLLOW UP WITH WHIRLPOOL ON THE TUB WARRANTY INFORMATION.. I WILL RETURN WITH THE BEARING KIT AND TOOL ON NEXT VISIT.Needs more work; ordrng 1 W10381078 (SHAFT ASM - TUB AND BEAR)"

Near Winter Sun Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

WASHER MAYTAG MTW6700TQ1 "MTW6700TQ1 Arrived to inspect code and noise. I found the bearing assembly failed and very noisy. The log valve was badly restricted and the drain pump was locked. Due to requiring the three separate parts and labor for the bearing assembly, the customer elected to replace the machine. No leaks observed during service. TL100 $99.99"

Near Flat Iron Ct, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite and replaced control UI and pantry UI. All checks good. Unit is now operating as designed.

Near Payne Ave, Austin, TX 78757
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site and inspected refrigerator and found no interior lights are on, due to service pointer W11218221 replaced the LED control board and all the lights have returned and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Aspen Dr, Austin, TX 78737
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “intermittent light and turntable operation” complaint. Inspected unit and ran for 15 cycles, alternating between 30 and 60 seconds. Could not duplicate problems, at this time. Service fee is $108.24(MW100)."

Near W.T. Gallaway St, Manor, TX 78653
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG231LVS1 Arrived on site to test unit for noise coming from stove. Test unit and found center burner making noise due to unit not being leveled making unit shake and vibrate when people walk near it. Leveled unit and test unit and no more noise job complete no leaks present at this time.

Near Wilson St, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for fridge leaking on floor .found drain duck bill clogged causing water to cascade out of freezer bottom . Replaced drain tube with new drain tube kit . Removed ice from freezer and steamed out evaporator drip pan and drain hole . Did find and recommended to customer to have supply line replaced due to finding its been dripping . Shut off water to fridge to minimize any damage . No other water leaks detected at time of service . Job complete ."

Near Eva St, Austin, TX 78704
Paul R.

Paul R.

OVEN WHIRLPOOL WFE745H0FS0 I called the customer and told mr the office would call to RS because only 2 out of the 3 parts that were requested had been ordered from the Skype message to the office on Tue 1/8/2019. Ordering C-NOTES & W10917724 SWITCH-INF.; ordrng 1 W10917724 (SWITCH-INF)

Near Remington Reserve Way, Austin, TX 78728
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for customer complaint of unit leaking, found leK coming from cracked tube. I replace the tube, unit tested good."

Near Espina Dr, Austin, TX 78739
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"

Near Gruene River Dr, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my multimeter, I tested temps in the rc and fc sections. Temp readings were rc=36 degrees and fc=2 degrees. I placed the unit in diagnostics and tested the ice level sensor ad it passed; tested the ice maker and it showed error code E2-motor lost position. I tested the motor in mode 57 & 59 and got no functions from the ice maker. I removed and replaced the ice maker and tested and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Grand Teton Trail, Taylor, TX 76574
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly. Found unit to test good if customer will allow the sprigs to close the door, and make sure they are closing manually."

Near Cypress Springs Dr, Driftwood, TX 78619
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Removed and replaced cracked icemaker fill line. Inlet water valve has a small leak an lower cover has a broken snap on right side. Office to.ocate part and schedule service. Water connections are dry.; ordrng 1 67006329 (cover- wat) and 1 W11043013 (valve)

Near FM 243, Bertram, TX 78605
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for “filter stuck in housing” complaint. Inspected unit and found broken filter housing. Repaired housing (reattached filter puller to door). Unit checks good. No leaks detected, at time of service."

Near China Rose Dr, Austin, TX 78724
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for customer complaint of french door refrigerator not making ice. When arrived, found had full, bucket of ice made. Went ahead and installed from spacer between LH RC door and switch for better contact. No other issues found. All water connections were dry at time of service"

Near Beach Trail, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found icemaker bucket to be defective from the bottom side and not meeting with motor coupling. All water connections were dry.

Near Co Rd 144, Marble Falls, TX 78654
Tyler B.

Tyler B.

RANGE WHIRLPOOL JGRP536WP01 Arrived on site for control and UI replacement due to. O touch. Replaced control and UI. Programmed unit and tested all bake and broil functions and Tested good. No gas leaks on site

Near Leander St, Georgetown, TX 78626
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of f1e2 error code, stuck keypad. Found ribbon was loose from appliance manager board, after securing ribbon, unit tested good."

Near Linden Loop, Driftwood, TX 78619
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE530C0ES0 Arrived at n site and found unit burner shorted. Replaced burner. Unit is now operating as designed.

Near Goshawk Drive, Pflugerville, TX 78660
Paul R.

Paul R.

RANGE KITCHENAID KSGB900ESS0 Arrived onsite for the range with the oven that needs to be recalibrated. I tested the temp with the set point at 350 degrees. I found the temp average about 15 degrees low. I put a 10 degree positive offset in the control and tested the unit. I found the temp cycling correctly but I found the burner exploding when igniting and popping when going out. This was causing the burner not to light and go thru a purge period before relighting causing the temp to drop extremely low. I adjusted the air/gas mixture and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service.

Near Delfino Cir, The Hills, TX 78738
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site for “no ice” complaint. Per my previous diagnosis, removed and replaced freezer door switch. Tested unit. Ice harvest cycled and water valve fill icemaker with water. Unit is performing as designed. No leaks detected, at time of service."

Near Tom Miller St, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Removed and replaced door due to poor fit good gasket. All water connections were dry.

Near Whitewater Dr, Bertram, TX 78605
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit is not drying the dishes. Tested the unit and found the heating element is broken. Will need to order the heater and everything else on the unit is working properly.; ordrng 1 W10518394 (heater)

Near Yearwood Ln, Jarrell, TX 76537
Arthur B.

Arthur B.

RANGE JENN-AIR JGS9900CDB00 Arrived onsite to install new bake igniter and gas valve from prior visit’s diagnosis. Removed bake igniter and bake/broil gas valve. Installed new replacements. Reassembled and tested. Unit now comes on as intended. Unit preheated to 350F with no issues. No gas leaks detected at time of service.

Near Arroyo Dr, Belton, TX 76513
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Lights operating and unit cooling properly. Customer had video of dispenser not working and also has issue of no interior lights. Issues are intermittent and customer has to cycle the breaker several times to get the unit operating properly. Due to the multiple issues and they are controlled by the same board I installed a new main control to correct the issue. Tested operation and all functions test good. Job complete

Near Sundance Trail, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for customer complaint of dishwasher not starting, found loose connection at incoming neutral. I reattached the wire nut and secured with electrical tape. Unit tested good.

Near Ranch Rd 1, Stonewall, TX 78671
Clif L.

Clif L.

WASHER MAYTAG MVWP575GW0 Arrived on site to diagnose a washer with a loose start button. Tested unit and found machine functioning as manufacturer intended and no mechanical failures or faults at this time. Advised homeowner on button assembly design and operation. No repairs are needed and no leaks were found at time of service.

Near Sierra Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGB900ESS2 Arrived on site to replace spark harness. Replaced harness test unit and unit not clicking on its own. No leaks present job complete.

Near Crosby Cir, Austin, TX 78746
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site for unit with partial display. Replaced control and control screen.and Testd good.

Near Speckle Park Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site for noise issue. At time of visit u it running no odd noise. Ran diagnostics fan working correctly no odd noise. Powered cycled unit icemaker ran through a cycle no odd noise,unit powered on unit working as designed at time of visit"

Near Harris Blvd, Austin, TX 78703
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG525S0HB0 "Arrived on site for oven not maintaining temperature. Performed diagnostics mode and tested for error codes, none found. Inspected spark igniter and made minor adjustment. Tested in bake mode and found burner cycling on and off before preheat temperature was reached. Measured resistance on solenoid valve, found within range. Tight connection to spark igniter and found same results. Tested temperature sensor in diagnostics mode and reading correct. Will replace DSI control, spark harness, burner and spark igniter. Schedule return for Monday the 21st.; ordrng 1 W11161843 (HARNESS ) and 1 W11162730 (CONTROL) and 1 WP9758078 (BURNER)"

Near Lyndhurst St, Austin, TX 78717
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer was not turning on. Latch was attempting to lock but wasn’t. Replaced lock. After latch locking the control board would not respond to any commands. Replaced control board ran diagnostics and everything ran fine. No leaks detected at time of service.

Near Melissa Ln, New Braunfels, TX 78130
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW6800WW1 "Arrived on site for outer tub replacement, after I replaced outer tub unit tested good with no leaks."

Near Pebble Creek Ln, Buda, TX 78610
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL KXW9736YSS0 Arrived on site for venthood fan speed not changing speed from 1 to 2. Performed diagnostics and tested unit. Checked resistance on motor and found within range (pg 26 in tech sheet). Gained access fan speed switch and check connector. Found failed switch. Schedule return for Tuesday. House closes on 1-15-19. Builder would like before noon appointment. ; ordrng 1 SEENOTE (REQ BEFORE NOON) and 1 W10853393 (SWITCH)

Near Cypress Springs Way, , TX 78633
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested. The unit did not dispense water into the tub. I checked under the sink cabinet and found the water turned off. I turned the water on and tested again and the unit operated as designed. No water leaks observed during service, job completed. No one available to sign for the receipt."

Near Lorraine Cove, Round Rock, TX 78665
James C.

James C.

OVEN KITCHENAID KOCE500ESS06 Customers at&t box is grounded to the breaker box with a large ground block that blocks the breaker box door from opening. Instructed customer of issue and that at&t would need to correct the ground block before repair can be performed ; saved tckt

Near Lone Mountain Pass, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool condition. Unit had been off and the customer turned it back on about an hour before I arrived. The fresh food temperatures had exceeded the middle 50° Mark. Currently the freezer is 18 and the fresh food is 41. All operations functioned properly during diagnostics. I am not sure what happened. It’s possible that the control was reset by unplugging and plugging the fridge back in. All water connections are dry.

Near Co Rd 120, Marble Falls, TX 78654
Tyler B.

Tyler B.

OVEN WHIRLPOOL WODA7EC0HZ01 "David file 7723927060 arrived on sote for unit not recognized meat probe, replaced jack, both control and still had same symptoms. Called TL and spoke with David, he stated to order UI. Office to r/s; ordrng 1 CNOTE (OFFICE RS) and 1 W11299113 (UI )"

Near Sachen St, Georgetown, TX 78626
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site to replace bake element for oven. Replaced element and found control board also shorted due to element failure. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Black Angus Dr, Austin, TX 78727
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and tested operation. I found very little frost pattern on the evaporator. Inspected compressor and found it to be hot to the touch. Inspected fans and found to be operating properly. Unit has a failed compressor and will need 2 hours to be repaired; ordrng 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)

Near Tanager Pass, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit control stuck. Reset by unplugging and calibrating. Unit is now operating properly through every cycle. All checks good. Advised customer on use and care.

Near Farm to Market Rd 1325, Austin, TX 78728
Steve C.

Steve C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for the unit will randomly shut down and turn back on again. Called Whirlpool Sr#7723921434 And advise to check the control panel. Remove the control panel and found ribbon the the control is loose. Secure the connection and assemble the unit. Advise the customer if it happens again to call a electrician due to weak breaker.

Near Blue Nile Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MICROWAVE GE JVM6175SK2SS Arrived onsite for dealer complaint of MW door crack on bottom when installing unit. Builder advised of unit door was cracked upon unboxing of unit. Unit was installed 1/4/19. Unit is in new build house. Advised builder that GE must approve door. House closes end of the month. OF will be in contact.; ordrng 1 WB56X30297 (MW DOOR SS)

Near Knob Hill Rd, Rogers, TX 76569
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for refrigerant leak. Replaced compressor, evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost pattern on evaporator,found condenser fan running weak,installed updated condenser fan motor. Checked air flow good,reassembled unit ran full diagnostics all test passed no leaks at line or tubing unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"

Near Twin Valley Cove, Austin, TX 78731
Steve C.

Steve C.

DISHWASHER KITCHENAID KDFE204EBL0 Arrived on site for the unit is not washing. Tested the unit and found the unit will fill up with water and then nothing happens. There is voltage to the pump. Unit will need a new sump and motor and a new heating element due to not drying dishes. Customer wants a AM appointment. All water connections were dry at the time of service.; ordrng 1 CNOTE (AM APPT. ONLY) and 1 W10703867 (heater) and 1 WPW10605058 (pump&motor)

Near Kempner, TX
Paul R.

Paul R.

OVEN KITCHENAID KEBS109BSS01 Arrived onsite for the oven displaying an F2E1 error code. The customer stated they had turned the breaker off. I hit cancel and the code went away. I tested all the selections and they all responded correctly. I set the oven to bake and the oven worked as designed. I entered diagnostics and tried to clear the code. The control would not go into edit mode. I killed the power and went back into diagnostics. I was able to clear the F2E1 error code that was stored 5 times. I checked the UI harness and it checks good. I explained to the customer that if this continued to happen the control panel would need to be replaced.

Near New Lido Dr, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW0 "Arrived on site for washer having error code F6-E2. Gained access to control and tested voltage at control, found 120 volts. Performed diagnostics mode and unit would not proceed in test mode. Tested voltage out to UI and voltage not staying consistent. Recommend to replace control and UI. (TL180) Removed failed control and UI. Installed new control and UI. Performed diagnostics mode and performed encoder test. Tested inlet valve, spin and agitation cycles. Ran calibration cycle. All tested good, no water leaks present.

Near Mancos Dr, Georgetown, TX 78626
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for the unit is not making ice and per previous tech to replace the icemaker and facia. Found the icemaker was disconnected and secure the connection to the icemaker and replace the facia only. Tested the icemaker and it is rotating properly. Unit is working properly and all water connections were dry at the time of service.

Near Chaparral Rd, Killeen, TX 76542
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived on site for part hanger, I found new blower motor, was defective. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11109174 (blower)"

Near Gaines Ct, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN SAMSUNG NX58S5700WS/AA Arrived on site to test unit for oven not working. Test unit and found bake not working broiler working correctly. Test bake ignitor and found bad ignitor. Replaced glow ignitor . Test unit after replacing glow ignitor and bake working heated to 350 job complete no leaks present

Near Eagles Landing Dr, Austin, TX 78735
Scott  M.

Scott M.

DRYER KENMORE 110.769625 "Arrived on site for dryer for dryer not starting . Found belt had broke and belt switch tripped . Replaced belt ,cleaned out some lint out of bottom , tested unit . All checked good . Job complete ."

Near Timberline Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no water from dispenser. Tested water dispenser no water,ran diagnostics water dispensing during diagnostics called tech support diagnosed faulty front ui. Removed faulty ui installed new ui tested water dispenser unit working as designed. Repair covered under AUTHO KIBET00DPL1"

Near Burrough Dr, Austin, TX 78745
Diego G.

Diego G.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"

Near River Rock, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"

Near River Rock, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"

Near River Rock, New Braunfels, TX 78130
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDPE234GPS0 KDPE234GPS0 Arrived to instal parts. I removed and replaced the dispenser assembly and tested. The unit worked as designed with no error codes generated and all functions were present. No leaks observed during service.

Near Yosemite Rd, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL DU1055XTVS0 Arrived on site and tested operation. I found the dispenser solenoid making a constant hammering noise as soon as a cycle is started or when canceling a cycle. Unit will need new control as well as a new dispenser to repair. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10084142 (cntrl-elec)

Near Ericanna Ln, Leander, TX 78641
Lou S.

Lou S.

DRYER SAMSUNG DV5471AEWXAA01 "arrived on site to install previously diagnosed and ordered part. I removed add replaced the main control board and tested the unit. The unit operated as designed. No lint observed during service, job completed."

Near Canvas Back Dr, Taylor, TX 76574
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ET18GKXGW01 Arrive to inspect refrigerator leaking water from freezer. I confirmed the complaint and unclogged the evaporator drain pan with my steamer. I checked the drain pan and it was full with the melted ice water. JOB COMPLETE

Near Chantz Dr, Killeen, TX 76542
Lou S.

Lou S.

WASHER GE WCVH6800J1MS "arrived on site to inspect washer stopping prematurely. Upon further inspection, I removed the top panel and placed the unit in diagnostics. The unit showed error codes E22, E23, & E31. I cleared the codes and continued with testing. I followed the testing procedure according to the tech manual. The unit operated as designed. At the end, I tested the unit in the End of Line test sequence and the unit operated as designed. Due to the error codes E22 & 23, I removed the water lines and checked the valve screens and found some debris in the screens. Using my multimeter, I checked ohms to the valves and got 884-886 ohms which is out of range for the valves (1000-1250 ohms). I advised the customer of my findings and advised that the unit would need a water inlet valve to correct the issue.; ordrng 1 CNOTE (LSO) and 1 WH13X10023 (water valve)"

Near Malaga Dr, Georgetown, TX 78628
Al R.

Al R.

MICROWAVE GE JVM162DJ1BB "Arrived to inspect unit not working, no power to unit.I checked the outlet and got 124 volts.Checked all 3 switches, checked cavity thermostat and got continuity. Removed and checked the thermostat on the magnetron and it had no continuity. Removed and replaced the thermostat and replaced the microwave. Unit was tested with coffee cup and water, unit heated 2 minutes.Unit tested as designed.JOB COMPLETE.SPOKE TO Greg @GE WHO ASSISTED ME ON FINDING A SOLUTION TO THE ISSUE."

Near Mallard Ln, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSRS25ILSS00 "arrived on site to inspect temps in refrigerator. Upon further inspection, using my multimeter, I placed my thermal lead at the bottom of the rc section ad tested temperature. My reading was 46 degrees on a setting of 34 degrees. I tested the fc section in the same manner and my reading was 6 degrees on a setting of 0 degrees. I placed the unit in diagnostics and tested and found that the diffuser is not operating and is in the closed position. I advised the customer of my findings. I am ordering the diffuser and the office will schedule return service. No water leaks observed during service. I did not bring the prescreened parts with me as it was an add on by the office.; ordrng 1 WP2216112 (diffuser)"

Near Andora Dr, Austin, TX 78717
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS01ILBL3 "Arrived on site ,replaced sumpand motor . Ran test cycle all checked good . No water leaks detected at time of service . Job complete ."

Near Red River St, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site and replaced ice door diagnosed on previous visit, after replacement water and ice will now dispense properly. No water leaks from connections at time of service, job complete."

Near Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site for washer having error code E-8. Performed diagnostics mode and tested lid lock in diagnostics mode, passed in test mode. Ran spin cycle in normal operation. Called tech support and spoke with Darrel (SR# 7723926693). Found control not reading 5volt DC on return signal. Will need to return with control and door latch. Office to schedule appointment when ETA is available on parts. Will need 2 men on return, will need to remove dryer to access door latch and control. ; ordrng 1 SEENOTE (2 MEN JOB. ) and 1 W10869789 (CONTROL) and 1 W11174382 (HARNESS ) and 1 W11189137 (CONTROL)"

Near Cypress Creek Road, Cedar Park, TX 78613
Tyler B.

Tyler B.

DRYER AMANA NED4655EW "Arrived on site for unit not spin. Found element glowing, replaced timer and still wouldn't spin, replaced fuse and testd good, operating as normal"

Near Lothian Dr, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER MAYTAG MDB8959SBB3 "arrived on site to install previously diagnosed and ordered parts. Due to the dispenser leaking rinse aid, I removed and replaced the dispenser. The drain pump motor was whining loudly so I removed and replaced the drain pump and the sensor has debris built up on it that could not be removed; therefore, I removed and replaced the sensor. I tested the unit after clearing out the error codes and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."

Near Glen Echo Dr, Austin, TX 78717
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)

Near Appellation, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 2415 gate code.Arrived on site for loud noise. Removed deli drawer found fresh food evaporator incased in ice. Per new service pointer W11329116B will need to replace fresh food evaporator cover and install new updated control board(W11333076). Returning tech to follow new service pointer guidelines. Return date set for Monday 1/21; ordrng 1 W11333076 (CONTROL)

Near Myrtle Beach Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher having water left in unit after completing cycle. Performed diagnostics mode, no error codes. Inspected drain line . Measured amp draw to heater at 6.5 amp, found within range. Tested for high temperatures at end of cycle. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Longview, TX
Tyler B.

Tyler B.

OVEN WHIRLPOOL WGE745C0FS00 Arrived on site for element replacement. Replaced element and tests good.

Near Timothy John Dr, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER WHIRLPOOL WED5500SQ0 Arrived on job for complaints of heat not turning off. Found the heating element ground to dryer. After replacement of element test dryer operation.

Near Highland Springs, Canyon Lake, TX 78133
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found error code F5E1 (Lid Lock Error). Removed and replaced lid lock. Calibrated unit. Unit completed successfully. Tested unit. Unit lock,fills,agitates,drain and spins as intended. No other Issues found. All water connections were dry at time of service."

Near 205 Loop, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ED5VHEXFB01 Arrived on site and found the filter housing worn and preventing good flow.

Near Stallion Dr, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER KENMORE 110.278416 Arrived on site to replace drain hose and tub to pump hoses for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. Homeowner paid full cost for repair as pest damage is not covered under warranty. No leaks were found at time of service.

Near Brass Buttons Trail, Austin, TX 78734
Wesley P.

Wesley P.

DRYER WHIRLPOOL MEDB835DW0 Arrived on site and found failed console. Repaired by replacing console. All checks good.

Near Peridot Rd, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher with a burning smell. Upon further inspection, before placing the unit in diagnostics, I checked inside the unit and found nothing testing on the element. I did find a large amount of detergent debris baked on the element and some food items on the drain filter area. I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed. Using my multimeter, I verified Amps when the element came on. It was pulling between 8-9 amps. I removed the outer door panel to inspect the control and dispenser. All checked good. I advised the customer of my findings and made recommendations for detergent and rinse aid use and use and care for the unit..dishwasher magic to clean the unit. No water leaks observed during service, job completed."

Near Hat Bender Loop, Round Rock, TX 78664
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF120PAFB0 "WDF120PASB0 Arrived to inspect wash and drain issues. I found the unit would not fully drain and the filter system was plugged. After running the unit completely through service test mode and resetting the control, the drain function worked as designed and the unit drained as expected. Operational test good, no leaks observed during service."

Near Sierra Mar Loop, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "WRF535SMHZ00 Arrived to instal part. I removed the faulty door and transferred the serviceable gasket. I adjusted the door hangers to correct droop and then installed the replacement. I verified a correct sealing pattern at the gasket surface and sealed gapping within the chassis. Operational test good, no leaks observed during service."

Near Tradinghouse Creek St, Georgetown, TX 78633
Steve C.

Steve C.

DRYER WHIRLPOOL WED5500XW0 Arrived on site for the unit will not start. Tested the unit and found the door switch is broken. Replace the door switch and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Jacob St, Copperas Cove, TX 76522
James C.

James C.

WASHER MAYTAG MVWB835DW3 "Arrived on site and installed new gearcase, clutch and stator. Ran calibration an diagnostics to test operation. Unit working properly and no water leaks found after repair. Job complete"

Near US-183, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DRYER MAYTAG MED5500FC2 arrived on site to replace damaged front panel. Upon inspection I found a few more damage pieces that I am now ordering an office with locating and reschedule.Dryer topConsole/ front top bracketBulkheadConsole bracketTops rear bracket; ordrng 1 W10208198 (bracket) and 1 W10861611 (console) and 1 WPW10208383 (top) and 1 WPW10653575 (channel)

Near US-281, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR AMANA ASI2575GRS01 "ASI2575GRS01 Arrived to inspect cooling issue. I found the evaporator fan would not operate. I removed the evaporator cover and found the compound connector not fully seated. I corrected the issue and tested. Operational test good, no leaks observed during service."

Near Debbie Ann Dr, Leander, TX 78641
Robert J.

Robert J.

DRYER WHIRLPOOL WHD5090GW0 "Arrived on job for complaints of dryer not turning on and f01 error code. Verified code,verified power supply to control board. Replaced control board. Ran test cycle passed."

Near River Rd, New Braunfels, TX 78132
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS1 "Arrived on site and installed new transformer, magnetron, capacitor and diode. Tested for proper operation and found unit working properly. Job complete"

Near Ringstaff Rd, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found ice and frost build up in bottoms of freezer and on door. Removed ice and frost and found that the bottom of the door and the liner are severely bowed and warped. I also found that the liner at the top of the door is bowed down. Unit will need new door to repair. Office will schedule return visit as door take 6-8 weeks to deliver; ordrng 1 12977864SQ (dor-fip ss)

Near Mckavitt Dr, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "KFCS22EVMS5 Arrived to inspect no ice. I found the unit had leaked out the back and the customer found water in the floor. The supply tube to the fill tube for the ice maker had came out and was leaking all ice maker fill water into the floor. I found the clamp was deformed and would not hold the tube in place and likely came from initial manufacture. I was able to bend the clamp back into place and tested. I found ice within the fill tube and removed and verified the ice maker filling as designed. Operational test good, no leaks observed during service. Warranty applied."

Near King Rea, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for not heating and sparking. Test unit and found burned out diode and capacitor. Replaced both parts test unit an du it still not heating. Replaced magnetron test unit and unit heating. Unit working as designed after replaced diode mad and capacitor. Job complete. Requesting double labor

Near Brezza Lane, Austin, TX 78748
Scott  M.

Scott M.

OVEN KITCHENAID KEMS378SSS04 "Arrived on site for microwave not heating . Checked switches , checked good. Checked will need mag inverter and controls . Need autho . Call to set up return; ordrng 1 AUTHO and 1 WPW10120228 (cntrl-elec)"

Near Bon Terra Dr, Austin, TX 78731
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4915EW2 "Arrived on site and inspected washer and found pulley is making contact with shield. Removed shield and reshaped it to provide proper spacing for drive pulley. After correction washer is now spinning properly, ran a diagnostic cycle and a calibration cycle to confirm all operations are correct. No water leaks from connections at time of service, job complete"

Near Brezza Lane, Austin, TX 78748
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KOCE507ESS05 Arrived on site to test unit for open close door error. Test unit and found bad switches on right side. Will need to order new switch harness W11241293. Rescheduled for Thursday ; ordrng 1 W11241293 (SWITCH HARNESS )

Near Clumpgrass Cove, Austin, TX 78735
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FXSS Arrived onsite for the dishwasher not turning on at all. I found voltage to the control panel and the control panel. Parts covered by 60 month warranty. I replace the control panel and tested the unit. The unit is working as designed. Call complete.

Near Woodland Hills Trail, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD608ESS01 Arrived on site for no water. Ran water dispenser air in lines flushed water lines through water no dispensing from dispenser unit working as designed.

Near Janice Dr, Austin, TX 78703
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL WRB322DMBM Customer is not available and needs to reschedule. Please contact 512-375-5986 to reschedule. ; ordrng 1 SEENOTE (PLEASE RESCHEDULE )

Near Layne Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for oven door separating. Inspected door and found door front adhesive worn out. Will need to replace out door to complete repair. Office to schedule appointment for return, due to no ETA availability on part. All else checks good.; ordrng 1 SEENOTE (SCHEDULE RETURN ) and 1 W11249559/STAINLESS (OUT DOOR STAINLESS STEEL )"

Near Russet Trail, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to diagnose a washing machine that is not starting. Tested unit and found hinge assembly out of position due to missing screws. This was causing the door not to close properly and unit not to register door closure. Replaced missing screws and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Montview Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QVS05 Arrived on site to diagnose a refrigerator that is not producing ice. Found bin level control not registering at all. Replaced bin level controls and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Shoreview Overlook, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to diagnose a dishwasher with a rack that is not operating properly. Tested unit and found pivot clip for movable rack tines broken. Replaced pivot clip and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakeway Blvd, Lakeway, TX 78734
Thomas L.

Thomas L.

FREEZER WHIRLPOOL WRS571CIDM02 Arrived on site as unit will not dispense ice. Previously the ice door was not shutting and the ice cubes were sticking together. Today the icemaker is overflowing and leaking into the bin creating a similar situation which jams the icemaker dispenser. Will order a new icemaker and water valve.; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)

Near Oak Vista Dr, Burnet, TX 78611
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the element Was not secured. Security connection to the element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.

Near County Rd 1225, Lampasas, TX 76550
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700ESS1 "Arrived on site for convection fan not working . Ran diagnostics , only error code was was stuck key pad . Check connections , all checked good. Fan is running . Explained to customer about convection. No gas leaks detected at time of service . Job complet."

Near Heron Dr, Austin, TX 78759
Scott  M.

Scott M.

DISHWASHER JENN-AIR JDB8700AWS1 "Arrived on site , had wrong control . Ordering new control .return on 1/16 .; ordrng 1 W10866118 (cntrl-elec)"

Near Spring Ln, Austin, TX 78703
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the drain pump and tested the unit in the diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Echo Hills Ct, Austin, TX 78717
Steve C.

Steve C.

REFRIGERATOR JENN-AIR JUB24FRARS00 Arrived on site for the unit light will intermittently not turn on. Tested unit and found the switch is hitting the door but when opening the door we switch will get stuck. Unit will need a new switch.; ordrng 1 WP4344767 (switch)

Near Brant Dr, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for complaints of oil leaks and noise. Verified oil leaks on cover and cam pulley. Replaced gearcase,pulley .ran test cycle passed,calibrated,no leaks detected at time of service"

Near Sundance Parkway, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS2 Arrived on site to test unit for unit tripping breaker. Customer said electrician came out and replaced outlet but told her to check the stove because it could of been the stove that messed up the outlet.Checked all wires on unit and found no damaged to wires or parts. Job complete

Near Players Path, Austin, TX 78747
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGB900ESS0 Arrived on site to for erro code shorted keypad. Replaced panel under 5 year part warranty and charged for trip charge. Test unit after replacing panel and no more error code at this time.

Near April Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to replace panel. Walked in to unit with builder and found door handle hanging. Test unit and found door trim vent broken. Will need to order new door trim vent WPW10310922 office to reschedule ; ordrng 1 WPW10310922 (TRIM VENT )

Near N Bluff Dr, Austin, TX 78745
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for “unit shuts off, after powering on” complaint. Maintenance had no idea of problems with washer, since washers are tenant owned."

Near Old Manor Rd, Austin, TX 78724
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and found bad filter. Advised filter must be replaced. In event of cb return with housing.

Near Switch Willo, Austin, TX 78727
Paul R.

Paul R.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer giving an F3E1 error code. I found the fill valve weeping water into the tub. I replaced the fill valve and tested the machine. The unit is working as designed. Call complete.

Near W Beach Rd, Austin, TX 78734
Al R.

Al R.

REFRIGERATOR GE GSE25HGHBHBB Called GE spoke withAdvised them the door has been replaced and the gasket has been replaced 4 times.I heated and resealed the freezer door and used the sealant

Near Westwood Dr, Killeen, TX 76549
Steve C.

Steve C.

MICROWAVE JENN-AIR JMC2430DS00 Arrived on site for the unit Is not heating food quickly. Tested the unit with a cup of water at 62° And he did the cup of water for one minute and it reach temperature of 116°. Found the unit is working properly and job complete.

Near Brant Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and added pressure regulator diagnosed on previous visit call mom water pressure now is steady and constant. Recommended that customer continue to observe dispenser for correct operation. No water leaks from connections at time of service, job complete."

Near Westside Dr, Austin, TX 78731
Robert J.

Robert J.

DRYER WHIRLPOOL LER4634JQ1 Arrived on job for complaints of drum not spinning. Opened unit up found belt was broken. Replaced belt and tensioner In kit.ran test cycle passed.

Near Castle Gate Cir, San Marcos, TX 78666
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “not dispensing water” complaint. Maintenance had no idea, as to location or disposition of this unit, since there is no unit #450 at this complex and none of the refrigerators are models that dispense water."

Near Old Manor Rd, Austin, TX 78724
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.

Near W 9th St, Austin, TX 78703
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site to test unit for damage chimney. Replaced chimney test unit for damaged no damaged found job complete

Near Lombard Ln, Austin, TX 78744
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested operation. I found the freezer cooling properly but the fresh food section too warm. I found the fresh food evaporator frozen over and the thermistor for evap shorted. Installed new evaporator fan kit and tested. Unit now cooling and all tests good. Job complete

Near Indian Oaks, Liberty Hill, TX 78642
Thomas L.

Thomas L.

RANGE GE JGBS10DEMWW Arrived on site for door not closing properly. Adjusted door hing spclosers to allow proper door movement.

Near Jackson, Marble Falls, TX 78654
Thomas L.

Thomas L.

MICROWAVE MAYTAG MMV5208WB1 Arrived on site for no operation. Removed and replaced failed door switch and interlock.

Near Meadowlakes Dr, Meadowlakes, TX 78654
Jerry C.

Jerry C.

DRYER WHIRLPOOL LGR7646JQ1 "LGR7646JQ1 Arrived to inspect no heat. Upon arrival, the customer informed me the issue was the unit only got warm during use. I found the unit heated and cycled with internal vent measured temperatures of an average high of 185 and re-ignition average of 120 through 5 cycles and there were no missed ignitions. The outside venting was missing the cap and the tube was left open and I advised the customer to have a vent cap installed. Operational test good, no gas leaks detected and negligible lint within chassis."

Near E 20th St, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Arrived on site for water leaking in fresh food. Found water droplets on control cover. Removed evaporator cover no ice in drain or around vents. Checked door seal found gap at left hand corner of fresh food door allowing warm air to enter and cause moisture on control cover. Removed door added washer to door hinge. Reinstalled door checked door seal good.

Near Lancret Hill Dr, Austin, TX 78745
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHV0 Arrived on job for complaints of water leaking. Locking tab was broken on bottom causing seal to leak. Replaced pump and motor. No leaks detected at time of service.

Near Stallion Springs Dr, Fischer, TX 78623
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MSD2272VEW00 Arrived on site for unit not dispensing water or ice. Tested unit and found no problems at this time. All water connections were dry.

Near Cll Dos, Marble Falls, TX 78654
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)

Near W Mill St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)

Near W Mill St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Replaced ice maker and unclogged drain. When attempting to replace rails found correct part number wrong part in box. Will need to re-order right rail. Customer is going out of town for a couple weeks she said she will call back when she knows she’s available.; ordrng 1 W10397635 (slide)

Near W Mill St, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for for customer complaint of UIB not responding and water not working. Found miscommunication between control board and UIB control, also the water paddle was not working. I replaced both control boards and pads. Tested good."

Near Bonnett Meadow Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for customer complaint of unit not drying dishes, put unit into diagnostic mode, heating circuit tested good. Found unit needed rinse aid, tested good."

Near Mtr Ranch Rd, Johnson City, TX 78636

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