Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site , replaced sump and motor . Ran diagnostics ,checked normal . No water leaks detected at time of service job complete ."

Near Stoneywood Dr, Austin, TX 78731
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW7590FW0 Arrived on site for leaking washer . Talk to tenet and found it washer would have water in it when not in use . Found water valve is dripping into tub . Will use valve on return visit . Unit is stacked in small closet in bathroom . Will need second man and two hrs . No other water leaks detected at time of service . Please call to let customer know return .; ordrng 1 2HR and 1 TWOMAN

Near Sugaree Ave, Austin, TX 78757
Scott  M.

Scott M.

DISHWASHER KENMORE 665.13732K601 Arrived on site to replace thermostat . Found control board was failing as well . Customer is getting new dish washer . No money collected . Nonwater leaks detected . Job complete .

Near Edgefield Ct, Austin, TX 78731
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for cap replacement. R&R caps and tested good. No gas leaks on site

Near Snow Bunting, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC48FTS03 "Arrived on site for faulty control,relays on control shutting on and off,diagnosed faulty control. Removed failed control assembly installed updated main control kit,powered unit on ran diagnostics unit working as designed.. Payment from total."

Near Bowman Ave, Austin, TX 78703
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FB0 "Arrived on site for touch control issues and intermediate working complaints, upon numerous test I was able replicate symptoms, unit will need control and control panel. Need CNOTE office reschedule. Supplied control panel was incorrect color ; ordrng 1 W10890785 (PANEL ) and 1 W11221051 (CONTROL)"

Near Gabbro Drive, Pflugerville, TX 78660
Jerry C.

Jerry C.

WASHER GE GFWH2400L0WW "GFWH2400L0WW Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed pulley, nut and washer and installed the belt. I reassembled the unit and tested. Operational test good, no leaks observed during service. Drain safety strap added."

Near Sienna Cove, Temple, TX 76502
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED92HEFC2 "WED92HEFC2 Arrived to inspect noise. I found the unit making a consistent tapping noise. The roller wheels were not seating correctly and moving on the shaft. I removed and replaced the wheels and idler from within the kit and tested the unit. Operational test good, no lint within new chassis and no leaks observed during service."

Near Hill Rd, , TX 76571
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS20XVMS10 Arrived on site to diagnose the refrigerator that is leaking water. Tested unit and found drain grommet clogged causing evaporator defrost water to leak out front of freezer. Replaced drain granite with updated drain tube assembly and tested unit. Found after thawing all ice in freezer everything is working properly. Leaks were found after services were performed.

Near Talleyran Cove, Austin, TX 78750
Wesley P.

Wesley P.

OVEN MAYTAG MEW6627DDS Arrived on site and repaired oven with control. Unit is now operating as designed. Advised customer on repair.

Near Co Rd 366, Taylor, TX 76574
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GH5184XPS4 Arrived on site to test unit for unit giving f7 error. Test unit and test all switches. Test magnetron and diverter and board. Will need new magnetron 8206317 and new inverter and new board. Board is discontinued 8205421 office to reschedule ; ordrng 1 8205421 (BOARD)

Near Trailside Dr, Austin, TX 78704
Clif L.

Clif L.

WASHER MAYTAG MHW8200FC Arrived on site to diagnose a washer that is leaking and rubber door seal has come loose. Found bellows came loose from mounting causing the leak. Replaced Bellows and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Mandeville Cir, Austin, TX 78750
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4955HW0 Arrived onsite to install new suspension to top load washer from prior visit’s diagnosis. Removed all 4 warm suspension and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Abigail Dr, Killeen, TX 76549
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and found shorted icemaker. Unit is now operating as designed, Advised customer on use and care. All checks good."

Near Bull Horn Loop, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site and found unit defrosted. Replaced drain tube and control per CL. And tested unit. All checks good.

Near Wisterwood St, Austin, TX 78729
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS0 Arrived on site and repaired by replacing blower.

Near Sleepytime Trail, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WINE COOLER WHIRLPOOL WUR50X24EM00 Arrived on site for refrigerator door not shutting. Performed diagnostics and tested for. Found door hitting hinge cover on left side. Added washer to bottom of door. Installed unit and tested opening and closing. All tested good and door is sealing.

Near Stardust Ln, Georgetown, TX 78633
James C.

James C.

DRYER GE GTD45EASJ2WS Arrived on site and tested operation. Found drum making a scrapping sound. Removed and found both top slides had come loose. Replaced slides and tested operation. Unit working properly. Customer has vinyl vent hose and I instructed her of the fire hazard they have and recommended to replace with s metal vent hose. Job complete

Near Monte Vista Dr, Burnet, TX 78611
James C.

James C.

COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and installed new module. Tested for proper operation and found unit working properly. Job complete

Near S Chaparral, Burnet, TX 78611
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of door not closing, found hinges were damaged. Ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Cheverly Ct, The Hills, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and replaced stops and rack and manifold. Unit is now operating as designed.

Near Turning Stream Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

COOKTOP GE JGP940SEK2SS "Arrived on site for customer complaint of cooktop electrodes sparking constantly. Found faulty switches, ordering switches and spark module. ; ordrng 1 WB13T10046 (module spark) and 1 WB18T10366 (harness switch)"

Near Hookbilled Kite Dr, Austin, TX 78738
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8900BC Arrived on site and repaired broken catch. Unit is now operating as designed.

Near Silverbell Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and installed valve to repair. Unit is now operating as designed. All checks good.

Near Augusta Bend Dr, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017FS Arrived on site and replaced interlocks and switches and advised customer on bulb replacement. Just found bad switch causing flickering.

Near Buescher Cove, Hutto, TX 78634
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived on site for customer complaint of freezer being to warm. Put unit into diagnostic mode, found fans and compressor to be good, found sealed system issue. Ordering compressor, evaporators, and access valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10552972 (evaporator) and 1 W10704381 (drier-tube) and 1 W10832994 (compressor) and 1 W10915406 (evaporator)"

Near Monarch Oaks Ln, The Hills, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working, I replaced light modules and inverter, no change, ordering main inverter and controls with wire harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10565852 (harns-wire) and 1 W10721030 (invrtr-box) and 1 W10739408 (cntrl-elec) and 1 W10776331 (cntrl-elec)"

Near Bisset Ct, Austin, TX 78738
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KHMS2040BBL0 "Arrived on site and inspected microwave and found customer is experiencing door open/close error code. Could not duplicate air during service call but switch assemblies may be needed in order to correct issue. W11182140, W11182141, $39.37 each total labor MW250 $169.99. Customer will contact office if they wish to continue with repair.Job complete."

Near Belmont Park Dr, Austin, TX 78746
Arthur B.

Arthur B.

DRYER WHIRLPOOL LE7800XSW1 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air moving out of vent. Removed back cover and found vent tube full of lint. Removed all lint and reassembled. Tested unit. U it now circulates properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Violet Ave, Killeen, TX 76543
Brandon C.

Brandon C.

DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of loud loose, found idler pulley was bad, ordering idler pulley. ; ordrng 1 DC93-00634A (IDLER PULLEY )"

Near W Pecan Dr, Johnson City, TX 78636
Arthur B.

Arthur B.

WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not filling up properly. Ran diagnostics and found no error codes. Called WPL Techline Sterling SR#7723300013and advised to check other settings and pressure hose. He also advised that normal setting is the most “Energy Efficient” cycle on the unit. By checking other cycles will show that unit is filling properly. Tested unit and found unit is working as designed. No other issues found. All water connections were dry at time of service.

Near Mulford St, Killeen, TX 76541
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site to install previous diagnosed part. Found key to service box is wrong key. Went to office to report. She stated that was only key for washer. Attempted again, found incorrect key. Went t back to office and they had found correct key. Gained access to lock box. Removed failed key chute and installed new. Tested unit, all tested good. Went back to office to turn in keys and $10 coins. All tested good, no water leaks present. Paid in full on previous visit."

Near Co Rd 256, Liberty Hill, TX 78642
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)

Near Colleen Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)

Near Colleen Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)

Near Colleen Dr, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE530C0ES0 Arrived on site for range oven not shutting off. Customer stated that she woke up in middle of night and control showed unit was off and temperature in oven was above 400°. She stated that oven had came on by it self. Called tech support and spoke with Chris (SR7723301225). He stated that both relays on control would had to make contact for failure to happen. Chris stated to replace control. Tested heating element at 24 ohms. Tested out and found correct. Removed control and installed new. Was not able to recreate failure. All tested good at time of service.

Near Marcheeta Way, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to install previous diagnosed parts. Gained access to hinges. Removed springs and installed pads. Installed springs and tested door operation. All tested good, no water leaks present."

Near Carlina Loop, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site and tested operation. Customer stated that he pushed the unit back and it began leaking. He also stated that the ice production stopped as well. Found filter to be clogged and not allowing proper water flow to reservoir. Customer had new filter and installed. Water now flowing properly into reservoir. Unit working properly and all water connections dry at time of service. Job complete

Near Mountain View Cir, Burnet, TX 78611
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site and installed new door and gasket. Leveled unit to address uneven doors. Found door still slightly uneven due to low spot in floor at rear right. Instructed customer of finding. Unit working properly. Job complete

Near Concho Trail, Kingsland, TX 78639
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found evaporator fan not running. Found proper voltage to fan. Installed new fan motor and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Prince Peak, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for Noisey operation. Found fresh food section at 36 and freezer at -1 degrees. Found fresh food evaporator is full of ice. Customer will defrost unit so we can service it. Customer will defrost unit. Customer knows to put tiles on floor. Please see signed waiver.; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10389152 (support)

Near Toltec Trail, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found fresh food at 31 degrees and food freezing. Tested thermistors and found to be good. Installed new control and tested. Unit working properly. Job complete

Near Starhorn Rd, Marble Falls, TX 78654
James C.

James C.

WASHER GE GTW220ACK2WW "Arrived on site and installed new transmission, fastener kit, clutch, pulley, belt, actuator, and spring. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Julie St, Burnet, TX 78611
Steve C.

Steve C.

WASHER ROPER RTW4640YQ1 Arrived on site for the unit is making noise. Customer advised the unit is making a loud banging noise and goes off balance. Found the suspension rods are weak. Unit will need a new suspension rods and all water connections were dry at the time of service.; ordrng 1 W10780048 (suspension)

Near County Rd 3080, Lampasas, TX 76550
Jerry C.

Jerry C.

DISHWASHER GE GDF570SGJ2BB "GDF570SGJ2BB Arrived to inspect spray arm off. I found the middle spray arm assembly had dislodged from the upper rack. The assembly was not damaged and I was able to securely reattach it. Operational test good, no leaks observed during service."

Near Hester Way, Salado, TX 76571
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGCP536WP01 Arrived on site for right front burner not working again. Found that if you wiggle the shaft which wiggles the switch the igniter will work at times. Unit will need a new switch harness.Due to part availability office schedule return date.; ordrng 1 W10116174 (harns-wire)

Near Sand Hills Cove, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW8000AW0 "Arrived on site and replaced drain pump hose found leaking on previous visit, ran an diagostic cycle and leaks has stopped. No water leaks from comnections at time of service. Job complete, collected remaining balance."

Near Crestwood Ct, West Lake Hills, TX 78746
Thomas L.

Thomas L.

OVEN JENN-AIR JMW3430HP00 Arrived on site to replace Console due to A stock keypad. Install new console. The new console will not go through the set up steps properly. Will need a new console. I am requesting a second person as it may have to come out of the wall and I could not get it more than an inch forward on my own. 11 is approximately 1 inch from a built-in refrigerator that could possibly get damaged. Office will reschedule; ordrng 1 2MANJOB and 1 W11236885 (CONSOLE)

Near Fish Spear, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found left side of refrigerator Door is drooping and entire refrigerator will rock back-and-forth and it’s not level. Corrected left hand roller wheel height And refrigerator is now level. No water leaks from connections at time of service, job complete"

Near Dampton Ln, , TX 78744
Robert J.

Robert J.

DRYER MAYTAG MED5500FC0 Arrived on job for complaints of not drying. Found heater only getting half coverage replaced heater and test air flow. Recommend customer also get vent checked some blockage.

Near Gruene Wald, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not having power. Performed diagnostics and gained access to thermal fuse and found open. Customer stated that oven when out with temperatures at 450°. Tested fan motor and found within range. Found door seal worn out and allowing heat escape . Will return with motor on hand if needed. Schedule return Monday the 5th. Customer requested AM appointment for return. Left breaker off to oven.; ordrng 1 SEENOTE (REQ AM) and 1 W10861504 (FAN) and 1 WPW10282960 (GASKET) and 1 WPW10545255 (FUSE)

Near Fattoria Cove, Liberty Hill, TX 78642
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL AMV2307PFB "Arrived on s the for door switch replacement, R&R top and bottom interlock and tested good."

Near Oatmeal Drive, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDBH955AWS "Arrived on site for replacement of pre diag parts, R&R control and control board, and wheels and tests good, no leaks on site"

Near Cranston Dr, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR GE TFS25PPBGBS "DIFFERNET ISSUE FROM BURNED OUT DEFROST HEATER. Arrived on site for no cool. Lights on unit not powering on, diagnosed failed thermostat hit thermostat unit powered on diagnosed unit will need thermostat control part is discontinued will need to notify AHS of discontinued part; ordrng 1 WR9X599 (THERMOSTAT DISCONTINUED )"

Near River Pl Blvd, Austin, TX 78730
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived back on site for too cold complaints, found RF at 30* control was on lowest setting, added permagum to vent. Reset to recommend setting."

Near Andover Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit not heating. Test unit and found heating element opened. Replaced element test unit and unit test good job complete

Near E Riverside Dr, Austin, TX 78741
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8200YW0 "arrived on site for nosiey dryer found belt and pulley sieved, R&R repair kit and tests good."

Near Oaklands Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for knob drop off as asked by customer, called customer and left VM stated I left the knobs in mailbox. And to call for any questions."

Near Woodhill Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for customer complaint of top load washer getting off balance on heavier loads. Found customer is loading properly. Call Techline Austin SR#7723302301and advise to inspect inner wash basket for wobble. Found small wobble. Advised of findings. Ordering inner basket,washplate, and gearcase to complete repair. OF R/S once authorization is given for parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket)"

Near William Tell Dr, Killeen, TX 76542
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7000DW2 Arrived on job for complaints of LF code. Confirmed water flow low on hot water. Replaced housing and test. No leaks detected

Near Ridge Arbor Rd, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite for customer complaint of water not dispensing from front. Removed water line in cabinet and found water froze up in line. Was able to clear line. Reinstalled water line. Tested unit. Found water now dispenses. Customer also stated that ice clumps in bin and not stops making ice. Found icemaker elver not clicking to shut off. Ordering icemaker. R/S for Thursday 11/01. All water connections were dry at time of service; ordrng 1 W10882923 (icemaker)

Near Suellen Ln, Killeen, TX 76542
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on job for complaints of code in sensor cook. Confirmed code and replaced sensor. After replacement of part test sensor cook .

Near Heaton Hall Dr, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER GE GSD4260J00SS "Arrived on site to diagnose a dishwasher that is not draining. Found drain solenoid weak and not operating consistently. Solenoid will need to be replaced to complete repairs. Office will need to set return date due to part availability.; ordrng 1 WD21X10060 (solenoid,pump)"

Near Bright Sky Overlook, Austin, TX 78732
Robert J.

Robert J.

VENTHOOD UNKNOWN UXT5230BDS1 Arrived on job to replace mot lights and control. After replacement of lights and motor test hood. Operation normal

Near Pecan Point, New Braunfels, TX 78130
Robert J.

Robert J.

RANGE WHIRLPOOL WFC150M0EW1 Arrived on job for complaints of no power. Found terminal block damaged. Replaced terminal block and test. Operation normal.

Near Ridgewood Ave, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job to replace gearcase. After replacement ran calibration and test for leaks.

Near I-35, Denton, TX 76210
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived on site to diagnose a dishwasher with indicator lights not working. Found wash status light shorted out. Replaced control panel due to shorted LED light. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near New Lido Dr, Lakeway, TX 78734
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7000DW0 Arrived on site for washer leaking . Looks like leak was in wall . Quik pic of damage . Checked unit out and couldn’t find any fault with washer . Claims adjuster has already signed off for a plumber to fix pipes . Job complete

Near Chimney Creek Cir, Austin, TX 78723
Joseph C.

Joseph C.

WASHER WHIRLPOOL MHW8000AG0 "Arrived on site for “leaking unit” complaint. Inspected unit and found flowmeter fractured. Ordering new flowmeter. Return for repairs on 11/02. No other leaks detected, at time of service. (FL350/MT400/REPEAT CUSTOMER). Service fee paid.; ordrng 1 WPW10110225 (flowmeter)"

Near Colorado St, Austin, TX 78701
Brandon C.

Brandon C.

WASHER MAYTAG MVWB865GW0

Near Sunset Ridge, Dripping Springs, TX 78620
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIA18PNLS4 Arrived on site for no ice conditions. Found that the unit recirculation pump has failed. Found that the control board is killing power to the compressor randomly. All water connections were dry. Will need office to obtain authorization to do repairs.; ordrng 1 COSTAPPROVALNEEDED and 1 WP2304016 (cntrl-elec)

Near Norwood Dr W, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Arrived on site for customer complaint of unit leaking into bottom section. Found unit wasn’t draining properly during defrost, could not find clog in drain line at back of unit, instructed customer to defrost unit. Customer will call us if problem continues. Collected service fee on check"

Near Plainview Rd, Wimberley, TX 78676
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"

Near Cliffwood, Canyon Lake, TX 78133
Steve C.

Steve C.

MICROWAVE HOTPOINT RVM1535DM2BB Arrived on site for the unit will not turn on. Customer advise the unit turn off after a storm. Tested the unit and found 123 volts to the unit. Unit will need a new control and fuse. ; ordrng 1 WB27X10388 (fuse) and 1 WB27X10828 (asm p.c.b)

Near County Rd 4710, Kempner, TX 76539
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH1160XSY0 "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the magnetron makes a rattling sound and there is a electrical burnt smell. Found the diode is burnt and needs replacement. Unit will also need a new capacitor and magnetron. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10138796 (diode, hv)"

Near Lone Star Dr, Kempner, TX 76539
Thomas L.

Thomas L.

OVEN WHIRLPOOL KOSE500ESS02 Arrived on site for rack not working properly and improper temperatures. Found that the adjustable Sliding-rack was not installed properly. Reinstalled and The rack works properly. Tested temperatures and they were correct. The customer and I discussed preheat times.

Near Lockett Rd, , TX 78628
Steve C.

Steve C.

OVEN FRIGIDAIRE FEF316ASA Arrived on site to replace all the parts order from previous. Replaced all parts and tested unit found the left rear switch knob deteriorated. Want me to order a new knob for the left rear switch. Will need to get authorization.; ordrng 1 316123304 (knob) and 1 CNOTE (AUTHO)

Near Gus Dr, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to install guide rails for refrigerator shelves. Replaced rail and tested unit. Found all is functioning properly at this time.

Near Snapper St, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB1250AWS Arrived on site to diagnose a dishwasher that is not responding to controls. Tested unit and found control panel failed and no cycle buttons functional. Homeowner had new panels to be installed. Replaced panel that New one homeowner provided. Tested unit found all is functioning properly at this time. No leaks were found at time of service.

Near Warbler Dr, Austin, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived on site to diagnose the refrigerator with an icemaker that is leaking. Found icemaker leaking from mold due to faulty icemaker. Replaced ice maker assembly and tested unit. Found all is now working properly and no leaks were found at time of service.

Near Pheasant Ln, Austin, TX 78734
Clif L.

Clif L.

DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heated. Tested unit and found dryer only receiving 120 V from outlet which is half of required voltage. Homeowner will need electrician to correct voltage issue before further diagnosis to be made on dryer. No further repairs to be done at this time.

Near Portofino Ct, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS25XVMS0 Arrived on site to diagnose a refrigerator making abnormal noise. Found piece of paper taped to rear of unit which is causing flapping/knocking noise. Removed paper and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Bright Sky Overlook, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8700AWP1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need new sump and motor wpw10455260

Near Bowman Ave, Austin, TX 78703
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not operating. Upon further inspection, using my multimeter, I checked the outlet for voltage and it showed less than 240 volts. I plugged the unit back in and checked voltage at the terminal block and found 120 volts. I checked the breaker and found it to be tripped so I turned it off then turned it back on and tested the unit and the unit operated as designed. I verified ohms to the fuse, element and cutoffs. The unit is heating properly also. No lint observed during service, job completed."

Near Lochridge Dr, Austin, TX 78758
Thomas L.

Thomas L.

MICROWAVE JENN-AIR JMC9158BAB Arrived on site for unit not powering up. Found unit had a defective fuse and capacitor. Replaced and unit tested properly. Customer will move unit from garage to house.

Near Co Rd 140, Georgetown, TX 78626
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGC1536BS00 Arrived on site to test unit for gas smell coming from regulator. Found smell coming from regulator connection. Advised customer to call builder and have the install in people come install regulator due to a fitting they added to make unit work. Ordering regulator rescheduled for Friday 11/2 will need to just drop part off ; ordrng 1 WPW10569189 (REGULATOR )

Near Harriet Ct, Austin, TX 78756
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrive do. Site for drying complaints, heated tested good, tco tested good, found control not send voltage to heater, needs new control.; ordrng 1 W11131683 (CONTROL)"

Near Arques Ave, Round Rock, TX 78681
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived on site or unit leaking water. Tested unit and found that the main wash pump was leaking. Replaced main wash pump and tested all operations are now normal. Water connections or noun dry.

Near Trail of the Flowers, Georgetown, TX 78633
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “dispenser not dispensing rinseaid” complaint. Per my previous diagnosis, while attempting to remove and replace dispenser, found part that was given to me to be used and in open box. Will need to reorder for new part. Return for repairs on 11/05.; ordrng 1 WPW10671905 (dispenser)"

Near Berkman Dr, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for no cool condition. Found voltage into controls but not out two main components. Replace controls and unit started up properly. This unit is not hooked up to water.

Near Faubion Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to check unit for water leaks. Found a water leak at the left side of the tub gasket. Replace gasket and all water connections are now dry.

Near River Down Rd, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR/TOP UNKNOWN HRQ16N3BGS "arrived on site to inspect refrigerator not cooling in both compartments. Upon further inspection, using my multimeter, I placed my thermal lead inside the rc section and my temp reading was 69 degrees. I did the same for the fc section ad my reading was 67 degrees. I removed the back cover to expose the compressor and felt the compressor. It was ice cold as were all of the lines. I verified ohms to the compressor and checked voltage to the inverter ad from the inverter. I got 124 volts to the inverter, but was getting odd readings coming from the inverter. Both the Evap fan ad condenser fan are working; however, I am ordering both due to history of failing. I am ordering the main control board and inverter board. The office is to schedule return service due to parts being out of stock. No water lines connected to this unit. ; ordrng 1 WR55X28427 (MAIN CONTROL ) and 1 WR60X28408 (EVAP FAN) and 1 WR60X28421 (FAN) and 1 WR87X28475 (INVERTER)"

Near Bullick Hollow Rd, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site for loud noise in freezer. Diagnosed freezer not defrosting. Unit not defrosting in diagnostics power to heater diagnosed failed thermistor. Defrosted freezer evaporator replaced fan assembly that includes thermistors. Powered unit on found unit would power cycle off on its own. Ran hard reset unit powered on and started working. Advised customer if issue continues will need main control. Fan assembly

Near Placid Pl, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for dispenser ice door not closing. Replaced broken motor assembly,ice door and icemaker cover tested ice chute door motor operation unit working as designed."

Near Sierra Dr, Austin, TX 78731
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIA18PNLS11 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the level sensor and tested. The unit is still showing the on/off LED and the clean/reset LED. Placed the unit in diagnostics and tested in hopes of clearing the clean LED, but it did not clear. While in diagnostics, I found that the reservoir was spilling over due to too much water and the UI was not responding. I am ordering the water valve and UI and scheduled return service for 11/02/18. No water leaks observed during service.; ordrng 1 WP2304122 (switch) and 1 WPW10217917 (valve)"

Near Denali Pkwy, Austin, TX 78726
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL UXT4030ADS "Arrived on site and inspected vent hood and found motor is not spinning properly and propeller is crooked. Replaced motor and it is now able to hold a piece of paper against the filter on both speeds. Customer is also experiencing condensation overnight, spoke with techline 7723307078 This is due to the vent through the home itself not the vent hood motor. If customer continues to experience conization builder will need to be contacted for a solution. Job complete"

Near Wapiti Rd, Buda, TX 78610
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED8000DW3 "Arrived on site for dryer panel flickering when in use. Per diagnostics mode, no error codes. Found voltage leakage in UI. Removed failed UI and tested. All tested good."

Near Drystone Trail, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2570FEZ04 Arrived onsite for the refrigerator with a no ice condition. I found no voltage to the icemaker. I found no voltage out of the HV control P3 violet wire to N. Need to replace the HV control to complete service. Ordering W11043763 CNTRL-ELEC. RS for Fri 11/2.; ordrng 1 W11043763 (CNTRL-ELEC)

Near Hoot Owl Ln N, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for broken wires in freezer door insulation. Removed faulty freezer door installed new freezer door

Near Chinook Dr, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MFT2574DEH00 "Arrived on site for no cool. Found unit not going through a defrost ran diagnostics control reading defrost open, diagnosed faulty control and thermostat Defrosted evaporator,replaced fan assembly that includes thermistor and defrost thermo. Reassembled freezer compartment replaced main control powered unit on ran diagnostics all test passed."

Near Pasaguarda Dr, Austin, TX 78746
Paul R.

Paul R.

COOKTOP GE PGP953SET1SS Arrived onsite for the cooktop with the child lock on and buzzing when the burner valves are turned on. I found the switch on the child lock stuck closed. Need to replace the switch to complete service. Ordering C-NOTES & WB18X25574 RANGE SWITCH HARNESS. ; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. GE’s WEBSITE WAS DOWN AT THE TIME OF SERVICE.) and 1 WB18X25574 (RANGE SWITCH HARNESS)

Near Ravensbrook Bend, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door UI and ran service test 40. I found the unit working as designed. I tested the ice and water dispenser. I found them working as designed. There were no water leaks present at the time of service. Call complete.

Near Colt Cove, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for faulty pantry ui,removed cover assembly that includes ui. Installed new cover assembly powered unit on tested pantry ui,unit working as designed"

Near Aria Loop, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for no ice,ran diagnostics ice box fan powered on ran icemaker test error E2 icemaker lost position. During normal operation ice box fan not sending correct air flow to icemaker housing diagnosed unit will need icemaker,ice box fan and main control. Installed new icemaker,ice box fan and main control powered unit on unit working as designed."

Near Espina Dr, Austin, TX 78739
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL RMC305PVS01 "Arrived onsite for customer complaint of wall microwave not heating. Tested unit microwave light and found no lights illuminated. Found magnetron faulty. P&L are as follows; W10245183 (Magnetron) Uninstalled unit and removed RH panel. Removed faulty magnetron. Installed new replacement. Reassembled and tested unit with 1 cup of water @ 2mins. Water was boiling. No other issues found."

Near Wilderness Ct, Nolanville, TX 76559
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived onsite for customer complaint of oven power coming to dishwasher. Removed toe plate and checked junction box. Found no power coming to unit. When ,one hard wire, unit came on. Found hard wiring in house is faulty. Customer will have checked. No other issues found. All water connections were dry at time of service."

Near E Avenue H, Nolanville, TX 76559
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not getting hot enough . Found safety flip missing in regulator & sensor not ohming properly . Replaced sensor . Ordering reg. No gas leaks detected at time of service . Return 11/5; ordrng 1 W10638126 (REGULATOR )

Near Little Fatima Ln, Austin, TX 78753
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water line, in back” complaint. Inspected unit and found ice maker line, from valve to icemaker, has been damaged by unit being pushed into unit’s wall plug, plugged into wall socket. Removed and replaced damaged water line and fitting. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Shut off power and water(new home)."

Near Samuel Welch Way, , TX 78653
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job for complaints of door not aligned. Adjust level feet until door alignment correct. No leaks detected at time of service

Near Northridge, New Braunfels, TX 78132
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job to replace gasket and vent. After replacement test washer for leaks.

Near Friendship Oak Drive, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR GE CFSP5RKBBSS Arrived on job to replace control. After replacement main control test unit. Operation normal.

Near Otono Loop, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site for broken wires on freezer door harness. Removed damaged door installed new freezer door checked door seal good.

Near Reynosa Dr, Austin, TX 78739
Joseph C.

Joseph C.

WASHER MAYTAG MHW5500FW1 "On site for “unit comes on and shuts off after a few seconds” complaint. Inspected unit and could find no issues or codes, with unit. Unit is stacked and will need a second man, if failure reoccurs. Parts sent for this call, will need to be resent, if error occurs, again. No leaks detected, at time of service."

Near Singleton Ave, Austin, TX 78702
Steve C.

Steve C.

DISHWASHER GE DDT595SSJ2SS Arrived on site to replace the control and UI due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Settlement Rd, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMV9196CS3 Called customer and customer said they put the order on the wrong microwave. Customer wanted to cancel

Near W 10th St, Austin, TX 78703
Steve C.

Steve C.

REFRIGERATOR GE GSE25HGHBHBB Arrived on site to replace the freezer door gasket due to not sealing properly. Replace the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Westwood Dr, Killeen, TX 76549
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WDF330PAHB0 Arrived on site to replace the sump and motor due unit intermittently will it wash. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for cam replacement, R&R cam and tests good, no leaks on site."

Near Kingsburg Dr, Round Rock, TX 78681
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit will not fill up with water. Tested the unit and no water will fill. Removed the control panel and found the connection to the valve on the control is not inserted. Secured the harness and tested the unit. Calibrated the unit and all water connections were dry at the time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previous diagnosed parts. Removed freezer rails and installed new. Added food grade silicone to cabinet and cavity. All tested good, no water leaks present."

Near Las Casas Way, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "WRT318FZDB02 Arrived to inspect moisture in rc. I found the entire left side of the gasket not making contact with the cabinet. It appeared it had not ever contacted since very recent installation. I removed the gasket and turned it 180 degrees and reinstalled. The gasket then contacted all the way around the door opening. Operational test good, no leaks observed during service."

Near Yearwood Lane, Jarrell, TX 76537
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMH32519CS0 WMH32519CS0 Arrived on site. Checked microwave for hood lamp not working. Inspected bulb and found it had failed. Verified voltage to socket. Replaced bulb and all functions check good. Advised customer not use microwave light other then when cooking on the range. If left on for long periods of time it will get too hot and fail. Job complete

Near S Lakeline Blvd, Cedar Park, TX 78613
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron smoking. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."

Near Old Manor Rd, Austin, TX 78724
Lou S.

Lou S.

FREEZER WHIRLPOOL GX5FHTXVY04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the drain tube in the back of the unit and using manufacturers approved silicone, I sealed the gap between the tube and chassis.Customer paid in full. No water leaks observed during service, job completed."

Near Kilmarnock Dr, Austin, TX 78726
Lou S.

Lou S.

DISHWASHER WHIRLPOOL GU3200XTXY4 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found that the unit had no power. The breaker was on ad the hardwired switch at the sink was on, but no lights were on with the UI. I verified voltage at the junction box. I removed the outer door panel and verified voltage to the bi-metal. I removed the connections to the bi-metal and tested ohms and found the bimetal to be open. I removed and replaced the bimetal and tested the unit and the unit began to operate. Also, the customer advised that he pulled the unit from its space and noticed that the drain hose was not connected. I reconnected the hose and put a new clamp on it as the original clamp was stretched. I placed the unit in diagnostics and tested and the unit operated as designed. I re-wires the junction box due to the wire nut being loose on both connections. No water leaks observed during service, job completed."

Near Ember Glen Dr, Austin, TX 78726
Lou S.

Lou S.

WASHER MAYTAG MHW8200FC I noticed in the notes section of this ticket that CL had been at this address this morning and repaired the washer. I contact3d the customer to verify ad she said that CL was there this morning and repaired the unit.

Near Mandeville Cir, Austin, TX 78750
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I found that the diffuser was making a loud chatting noise. I removed and replaced the diffuser and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Rustic Manor Ln, Austin, TX 78750
Paul R.

Paul R.

WASHER AMANA NTW4516FW2

Near Bois D Arc Ln, Cedar Park, TX 78613
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave with the handle getting to hot while cooking in it. I found that the issue is the handle is getting too hot when cooking on the RF cooktop burner that’s below the microwave. The unit has 34” between the top of the cooktop grate and the bottom of the cabinet where the microwave is mounted. When I arrived ms had the fan off and the handle was super hot. I explained to me that the hood fan on the microwave needed to be on when the cooktop is being used. Ms stated she always runs the fan but wanted to show me how hot it gets when the fan is not running. I took temps of the handle at the top middle and bottom after the hood fan had been on with the cooktop burner in use. I also took a pic of the hottest part of the handle near the bottom and it was at 97.2 degrees. I attached pics of all the temp recordings in SDQP. I called the safety team and spoke with Linda to give her my findings. I called techline and spoke with Joel. J

Near Venezia View, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that makes to much ice. I found the bale arm not shutting the icemaker off. I replaced the icemaker and within a few minutes the unit cycled and the mold filled with water. There were no water leaks present at the time of service. Call complete.

Near Sweetgum Trce, Cedar Park, TX 78613
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop with center burner knob issues. I found the knob stem cracked causing the knob to be loose and not turn the stem correctly. I replaced the knob. I tested all of the burners and they are working as designed. I went over burner cap placement on the burner heads with the customer so they will know when they are installed correctly. There were no gas leaks present at the time of service. Call complete.

Near Lazy River Bend, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave vent hood light not working. Upon further inspection, I found that the customer had purchased a new venthood light and attempted to replace the old one and it still did not work. I lowered the bottom panel to expose the turntable motor and light housing. Using my multimeter, I checked voltage to the light housing and found none. Job completed."

Near Spring Meadow Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR GE GFE28HMHES Arrived on site and found No cracked fillcup. just frozen over. Removed ice. New icemaker assembly not compatible. Reassembled with existing icemaker. All checks good. Unit operating as designed.

Near Haselwood Ln, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced bad can’t. All checks good. Unit is operating as designed.

Near Will Smith Cir, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE GE JVM1730DM1WW Arrived on site and found unit shorted and tripping breaker due to grounded bulb. Advised customer on findings. All else checks good.

Near Edison Dr, Hutto, TX 78634
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 "Arrived on site and found water valve connector had come loose and unit was having error as a result. Connected. Now unit is operating as designed advised customer on repair,"

Near Epiphany Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and installed basket. Unit now checks good. Operating as designed. Advised customer on repair,"

Near Kenney Fort Crossing, Round Rock, TX 78665
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for unit with no regulator, installed regulator from job 202927. Complete"

Near Fairleaf St, Pflugerville, TX 78660
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site and found upper door filthy on inside of door. Customer requesting new door. Advised that I could offer to disassemble and clean. Cleaned door. Unit is now restored to clean functioning order. No parts needed.

Near Will Smith Cir, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for customer complaint of dishwasher not starting, found power getting to UIB but no response, ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10898446 (panel-cntl)"

Near Darryl Dr, Buda, TX 78610
Wesley P.

Wesley P.

WASHER MAYTAG LAT9706AAM "Arrived on site and found unit timer failing. Ordering timer to repair, quoted customer. ordrng 1 WP22004262 (timer)"

Near Comanche Cir, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for customer complaint of unit not washing dishes. Found faulty wash motor in diagnostic mode. Ordering wash motor. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)

Near Viento Cove, Blanco, TX 78606
Diego G.

Diego G.

REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)

Near E Coll St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)

Near E Coll St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)

Near E Coll St, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace defrost control. After replacement set temperature to recommend. No leaks detected

Near Barbara Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for refrigerant leak in system. Replaced compressor,heat exchanger,evaporator,heater pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. COMPRESSOR + TUBE-KIT + EXCHANGER + EVAPORATOR + HEATER-PAN + DRIER-UV + ACCESS FITTING

Near N FM 620, Austin, TX 78726
Kevin B.

Kevin B.

REFRIGERATOR AMANA ASD2275BRS00 "Arrived on site, third company and third technician on visit, Found frost is building up on the inside of freezer. Gasket does not appear to be torn and is making good contact with freezer cabinet. Entire freezer door, and gasket will need to be replaced to correct issue. Will also need to seal freezer liner to exterior cabinet with skeleton; ordrng 1 2159080 (gasket,door fzr(blk)) and 1 LW10590560 (dor-fip) and 2 WP482338 (adhesive)s"

Near Cooper Ln, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived onsite for customer complaint of french door refrigerator not making ice. Found icemaker mold is stuck mid harvest. Unit will need new icemaker. R/S for Wednesday 10/31. C All water connections were dry at time of service.; ordrng 1 243297606 (ice maker)

Near Brooklawn Dr, Temple, TX 76502
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430ADB "Arrived onsite for the cooktop not turning on at all. Mr stated it tripped the breaker so they turned all of the knobs off and reset the breaker but as soon as they turned it on the heard a pop in the cooktop and the breaker tripped again. Mr called an electrician out and they disconnected the electrical at the cooktop. I tested the unit cold from the pigtail and had nothing to ground with the switches turned on. Mr had to get to an appointment so I explained that it was probably one of the switches that was the issue. Ms stated she thought it was the dual switch that was turned on when the unit tripped.explained we will not know for sure until the unit is pulled. Ordering C-NOTES, all the switches and the elements to have on the return visit. ordrng 1 12002125 (SWITCH-INF) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10823703 (ELMNT-SURF) and 1 W10823704 (ELMNT-SURF) and 1 W10823707 (ELMNT-SURF) and 1 W11088181 (SWITCH-INF) and 1 WP740

Near Cedar Cliff Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite to replace the previous diagnosed parts. I opened the box tagged with W11039890 UI CONTROL and found a range oven control in the box. I called the office and spoke with Daniel. Daniel confirmed he had another control. I spoke with Kristen and RS the call for Mon. between 11:00-2:00.; ordrng 1 W11039890 (CNTRL-ELEC)

Near Colt Cove, Lago Vista, TX 78645
Paul R.

Paul R.

DRYER WHIRLPOOL WED75HEFW1 "Arrived onsite for the dryer making loud noise. I found the felt on the front of the drum coming off and the drum rubbing the front bulkhead metal on metal. I found a bunch of metal shavings in the vent housing from this. Need to replace the drum and the front bulkhead to complete service. Ordering W10508188 DRUM ASM - 27" EXPND, LG & W10673493 BULKHEAD. RS for 11/2.; ordrng 1 W10508188 (DRUM ASM - 27" EXPND, LG) and 1 W10673493 (BULKHEAD)"

Near Arrow Point Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KBRA20ELSS01 Arrived on site for Nocal condition. Found that the unit had a defective start relay. Compressor windings ohmed properly. Install new start device and tested compressor amperage draw. Amperage draw was correct at .9 amps. After approximately 35 minutes the freezer air was at 23° and the fresh food air vent was it 32°. The compressor and high side temperature work good. All water connection or dry.; ordrng 1 W10613606 (start-dev)

Near Singleton Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for unit leaking water. The water is coming from A bowed fresh food evaporator drain pan.We can return Wednesday but customer needs Friday.; ordrng 1 W10836964 (pan-drip)

Near Ridge Point Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice not dispensing, found ice maker was leaking water from mold causing ice container to break. Ordering ice maker, water valve, and ice container. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)"

Near E Bluebonnet Ln, Johnson City, TX 78636
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor had come loose. Secured wire and tested. Found evaporator fan not running. Good air flow coming to RC section. No other issues found. All water connections were dry at time of service.

Near N 1st St, Temple, TX 76501
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site. Check for knob issues. Found multiple knobs melted. Verify burners and switches all checked OK. Replace knobs and tested burners, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, , TX
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site. Check for knob issues. Found multiple knobs melted. Verify burners and switches all checked OK. Replace knobs and tested burners, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, , TX
Diego G.

Diego G.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site. Check for knob issues. Found multiple knobs melted. Verify burners and switches all checked OK. Replace knobs and tested burners, all functions tested OK. No leaks present. Job complete"

Near Carriage Loop, , TX
Leonardo C.

Leonardo C.

DISHWASHER GE GLD4500N10BB Arrived on site to replaced drain motor. Replaced drain motor test unit and unit test good job complete no leaks present unit draining correctly.

Near Bottle Brush Dr, Kyle, TX 78640
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on job for complaints of no light. Found no voltage going to socket. Replaced control and bulb. After replacement of parts test operation normal.

Near Alford Street, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leak at evaporator coil. Removed faulty Evap coil,installed new evaporator,verified replacement with tech support #7723259871. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. File # 7723259871; ordrng 1 CNOTE (SHOULD GET PAID FOR REPAIR UNDER FILE #7723259871)"

Near Rio Grande St, Austin, TX 78705
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not getting to temp. Test unit and unit was 5 degrees of when set to 350. Calibrated oven o plus 10 unit getting to 355 with in range job complete

Near Guemal Road, , TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of low water pressure. Found supply hose kinked. Customer to have builder correct hose issue. No leaks detected at time of service.

Near Juniper Ct, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD55405Q0 "Arrived on site and inspected dryer and found door will not stay closed, replaced latch kit and it is now operating properly. Found there is no airflow for dryer. Inspected exhaust vent and there isn’t one, customer is using a stocking attached to the end of a vent hose to collect lint. Took one picture. Explain to customer how this is incorrect, is likely a fire code violation and the dryer should not be ran until proper venting to the exterior of the building is in place. Explained to customer That running the dryer again With out proper venting is likely to cause further damage."

Near Jesse James Dr, Austin, TX 78748
Diego G.

Diego G.

FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)

Near W Coll St, New Braunfels, TX 78130
Diego G.

Diego G.

FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)

Near W Coll St, New Braunfels, TX 78130
Diego G.

Diego G.

FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)

Near W Coll St, New Braunfels, TX 78130
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site And inspect the dishwasher and found it is currently operating properly, could not duplicate customers experience Of user interface not working. Brand to diagnostic cycle’s and dishwasher completed both correctly. No water leaks from connections at time of service, job complete"

Near Clawson Rd, Austin, TX 78704
James C.

James C.

COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and tested operation. Found right side module has failed causing error. Unit will need new module to repair. ; schdld next appmnt for 10/29 MON !

Near S Chaparral, Burnet, TX 78611
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "arrived on site and said washer into diagnostic cycle and found latch would not engage, after replacing latch ran a calibrations cycle and an automatic test cycle and washer is now operating properly.

Near Kay St, Austin, TX 78702
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the adjusters on the unit due to the upper rack falling. Replaced the adjuster and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Guadalupe Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER KENMORE 665.169924 "Arrived onsite to install new parts to dishwasher from prior tech’s diagnosis. Removed bottom toe plate and removed sump n motor. Installed new replacement with check valve. Reassembled and tested. Unit fills,washes and drains as intended. No other issues found. All water connections were dry at time of service."

Near Village Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replaced tub. Found tub does not come with sump and motor will need to order new tub feed W10861745. Rescheduled for 11/5 per customer request. Customer going out of town. ; ordrng 1 W10861745 (TUB FEED )

Near Via Valmonte, Buda, TX 78610
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site and found oven is operating properly, showed customer how to correctly operate bake start time and time off sets During bake cycle. Oven is currently operating correctly."

Near Nunsland Drive, Austin, TX 78744
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived onsite for the dishwasher not drying. Mr stated the unit wasn’t cleaning well either. I found the lower filter completely stopped up with debris. I found the OWI completely covered in debris. I checked stored error codes and found an .F7E1, F6E2, & F8E2. I cleaned the filter, the OWI, and the sump and ran the diagnostics cycle. I found the fill valve and drain valves working as designed. I found the unit not heating. I tested the heater and it was showing open. I also found the dispenser leaking rinse aid. Need to replace the dispenser and the heater.

Near Maize Bend Dr, Austin, TX 78727
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived onsite for the refrigerator leaking water on the floor from the FC. I found the drip pan frozen over because the drain tube was plugged with debris. I defrosted and removed the ice. I removed the drain tube and cleared it. Ms stated the icemaker has been working great. There were no water leaks present and all water connections were dry at the time of service. Call complete.

Near Geode Dr, Austin, TX 78750
James C.

James C.

REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and installed new ice door kit. Removed ice bin and cleared all ice buildup and reinstalled. Tested the ice door for proper operation. Unit working properly and all water connections dry at time of service. Job complete

Near Bronco Blvd, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of dryer not starting, found 82v on L1 and 144v on L2, instructed customer to call electrician."

Near 281 Loop, Johnson City, TX 78636
Leonardo C.

Leonardo C.

VENTHOOD IKEA IHW61UC0FS0 Arrived on site to test unit for fan making noise. Test unit and found bad motor. Will need to replace fan motor W10900832. Reschedule for Friday per customer request 11/2 ; ordrng 1 W10900832 (MOTOR FAN )

Near Dorella Ln, Austin, TX 78736
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500VW2 "Arrived on site for drum not moving . Will need drive motor ( not sure what’s going on with Marvin’s site ) , belt , rear seal . Will need 2 hrs , 2 man . Please contact customer for POP . States just purchased from Ferguson . ; ordrng 1 2HRS and 1 2MAN and 1 8182471 (motor-drve) and 1 CNOTES and 1 PARTSRESEARCH and 1 WP8182481 (belt) and 1 WP8182507 (seal)"

Near Penny Ln, Austin, TX 78757
Brandon C.

Brandon C.

DRYER GE GTDP490ED2WS "Arrived on site for customer complaint of dryer not working, found timer was locked up causing knob to break, I replaced timer and knob, unit tested good."

Near Dalea Vista Ct, Austin, TX 78739
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not cleaning, I pressed and held the clean button, unit started cleaning. Collected service fee on ck"

Near Hedgebrook Way, The Hills, TX 78738
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived on site for customer complaint of microwave not heating, I tested unit, everything tested good, instructed customer to call us back if it happens again."

Near Casa Verde, Lakeway, TX 78734
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the inverter box and turned the unit on. The compressor and Evap fan cam on immediately and the unit began to cool. Within approximately 15 minutes, the unit had already cooled 11 degrees. I advised the customer to give the unit at least 24 hours to cool completely. No water leaks observed during service, job completed."

Near High Lonesome, Leander, TX 78641
Brandon C.

Brandon C.

WASHER KENMORE 110.280728 "Arrived on site for customer complaint of unit being dead. Found faulty control board, can not test any other components until control is replaced. Quoted customer for control, she is buying a new washer. Collected service fee on cc"

Near Indianwood Dr, Austin, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and found valve is clogged and not allowing water through. Ordering valve. All else checks good. Advised customer on findings. ; ordrng 1 W10758828 (valve)

Near Augusta Bend Dr, Hutto, TX 78634
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job to replace wash plate and hub. After replacement of parts ran calibration and test for leaks.

Near Purple Sage, Canyon Lake, TX 78133
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and found evidence of short that blew bulb. Replaced lamp and housing. Unit not producing light and faulty voltage and burn marks. Ordering control and harness to repair. ; ordrng 1 W10834334 (harns-wire) and 1 W10893407 (cntrl-elec)

Near Cyril Dr, Hutto, TX 78634
Robert J.

Robert J.

OVEN JENN-AIR JJW8330DDS Arrived on job for complaints of some buttons not working. Confirmed the touch panel some buttons not working will need panel. Stainless not available would have to replace with black. Customer declined to have repair done.

Near Brookside Dr, Spring Branch, TX 78070
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL GJC3034RB2 GJC3034RB2 Arrived to instal previously diagnosed and ordered part. I found the control for the RR burner was broken and the drive hub had separated internally. Office to order switch. ; ordrng 1 WP9762441 (swtch-slct)

Near Shinnecock Hills Dr, Georgetown, TX 78628
Robert J.

Robert J.

COOKTOP KITCHENAID KICU569XSS Arrived on job for complaints of code f47. Confirmed code and change models. After replacement of parts calibration test done and test all burners.

Near Mountain Springs, Canyon Lake, TX 78133
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4850XQ1 "Arrived on site for customer complaint of washer not finishing cycle, I put unit into diagnostic mode, found actuator would not find home position. I replaced actuator, unit tested good."

Near Falconhead Grove Loop, Austin, TX 78738
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW Arrived on site for not completing cycle. Diagnosed unit to have a slow drain pump and to have a failing control. This unit has a full sized dryer stacked on top of it. The dryer will have to be removed before we can repair the washer. Extra labor if we do that will be required and need approval.; ordrng 1 2MANJOB (STACKED WASHER/DRYER) and 1 COSTAPPROVAL and 1 WH12X20814 (UI BOARD) and 1 WH23X25461 (pump)

Near E Oak Ridge Dr, Marble Falls, TX 78654
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH76719CZ Arrived on job for complaints of door not closing. Found bottom holder sprung. Corrected holder and test.

Near Willer Way, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for faulty fan and unresponsive ui. Replaced faulty Evap fan motor,installed new ui. Powered on on tested Evap fan working,Tested UI. Unit working as designed."

Near Liberty Park Dr, Austin, TX 78746
James C.

James C.

RANGE AMANA AKT3040E Arrived on site and inspected unit. Found left rear hot surface light on. Found thermal indicator to be fault of failure. Unit will need new left rear burner to repair. ordrng 1 W10823699 (elmnt-surf)

Near Eagle, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced tub and control. Ran test cycle all checked good . No water leaks detected at time of service. Job complete ."

Near Loyola Ln, Austin, TX 78723

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