Service History 293 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Austin, TX 78758

David S

Job Details: 10/19/2022

"Arrived on site for whirlpool fridge not cooling. I inspected the unit and work area. I found both compartments not cooling. I found the pantry UI not responsive. I opened the pantry UI and found the harness and control corroded. I gained access to the compressor and found it running but the condenser is room temperature, indicating the unit needs a sealed system repair. I spoke to the customer about what is needed to repair the unit. He decided to replace the fridge.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Belton, TX 76528

David Z

Job Details: 10/19/2022

"Arrived on site to diagnose dishwasher not draining. Inspected unit and found standing water. Ran unit and could hear drain pump stop. Removed drain pump and found a piece of a dish in the pump. Removed all debris and tested unit. Verified proper function. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Round Rock, TX 78665

Cliff

Job Details: 10/19/2022

Arrived on site to diagnose a range with an oven not heating. Found items in lower drawer contacting wiring for ignitor and preventing oven ignition. Removed nuisance items and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Wimberley, TX 78676

Andrey

Job Details: 10/19/2022

"Arrived on site to test unit for not cooling properly, tested unit found FC and 0 degrees and RC at 38, it is cooling good, customer stated that item in FC started to get soft

We serviced a

KITCHENAID OVEN

Model KOCE500ESS04

Near Lakeway, TX 78734

Leonardo

Job Details: 10/19/2022

Arrived on site to test unit for unit not heating when oven is on. Test unit by heating cook time and heating up water for 2 minutes and unit worked correctly. Customer was hitting Start for 1 minute when oven is in use so it wont heat up. Normal operation when theres something in progress like the oven on. You have to hit cook time to work correctly.

We serviced a

KITCHENAID ICE MACHINE

Model KUIA15NRHS11

Near Lakeway, TX 78734

Vincent

Job Details: 10/19/2022

"Arrived on site for ice machine, inspected unit and work area. CX complaint not making ice. Tested unit in diagnostics an found no error codes stored. Tested all component and found the reservoir drain pump not operating and found grit cutter open. I ran unit for about 15 min and was not making any ice. Compressor was running a bit hot and condenser fan was operating. Unit will need a grit cutter, reservoir drain pump and sealed system repair. I gave CX a verbal estimate and he declined. No leaks where observed during service. Job completed.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78717

Paul

Job Details: 10/19/2022

Arrived onsite for a washer not rinsing well. The CX stated the water did not fill correctly when using the delicate setting and it was not spinning the clothes out correctly in the normal setting. I checked stored error codes and there were no codes stored in the control. I activated all loads and everything was working properly. I ran the service diagnostics test and the machine completed the cycle and worked as designed. I went over what the extra power function does with the CX and showed the customer that the extra power light was on when delicate was selected and when the normal cycle was selected the spin was turned off. I showed the customer that the machine would remember and keep the settings selected for any cycle after it was started. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Waco, TX 76712

Jonathan M

Job Details: 10/19/2022

Arrived on site for a washer that is not completing cycles. Inspected unit and work area. And the unit through diagnostics and found an F1 E2 (motor control fault) error code. When the units are diagnostic testing in Old components are working as designed. Went ahead and replaced the control due to the error code message and checked my loads. All components showed within range. Test of the unit in the unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, TX 78753

Scott

Job Details: 10/19/2022

Arrived on site for range tripping breaker . Unplugged range and breaker/outlet is tripping with nothin plugged in . Nothing else is plumbed in to any outlet on that wall. Took extension cord and ran range from living room outlet . All checked normal. Recommend customer have builder get electrician to check outlet and breaker for faults . No gas leak detected at time of service . Job complete .

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Austin, TX 78732

Vincent

Job Details: 10/19/2022

"Arrived on site for washer, inspected unit and work area. CX complaint would be unit not starting a wash. Entered diagnostics and found error codes stored F5E3 F5E2 for lock failure. Replaced the lid latch and tested unit is operating as designed at this time. No leaks where observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Briarcliff, TX 78669

Leonardo

Job Details: 10/19/2022

Arrived on site to test unit for unit not heating. Test unit and found heating element working correctly. Customer using rinse aid but its a plastic tub. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78704

Wesley

Job Details: 10/19/2022

Arrived onsite for dishwasher not cleaning Well. Found water supply cutoff. Restored water supply. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Liberty Hill, TX 78642

Kimo

Job Details: 10/19/2022

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the 2 of the lp Orifices and the the unit and found the unit operating as designed, the adjustment Screws loosened up and I was able to adjust the flames. No gas leaks job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Andice, TX 78628

Kimo

Job Details: 10/19/2022

Arrived onsite for a range oven that is not heating. Upon inspection I found that the ignitor was broken. I replaced the ignitor and tested unit and found unit operating as designed. Job complete no gas leaks at this time.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorena, TX 76655

Jonathan M

Job Details: 10/19/2022

"Arrived on site for a washer that is not completing cycles. Inspected unit and work area. Found the unit had been moved out to a storage warehouse where water and drainage was in accessible. Found the unit going off balance and casing noise indicating a failed bearing. Went to attempt to replace the gear case and found the agitator and rotor seized onto the gearcase. Replaced the basket, tub, gearcase, filter, spanner nut, agitator, rotor, stater, clutch, slider,and screws. I reassembled the unit. Could not test the unit due to the unit not being hooked up to water. Advised customer to run through a load and to call back if any other issues persist. Call complete."

We serviced a

KITCHENAID OVEN

Model KOSE507ESS05

Near Spicewood, TX 78669

Leonardo

Job Details: 10/19/2022

Arrived on site to replace cooling fan. Replaced fan test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Killeen, TX 76549

David Z

Job Details: 10/19/2022

"Arrived on site to diagnose range with damaged cooktop. Examined unit and took several pictures of top and bottom of cooktop. Found several surface level scratches on top, but no actual cracks going through the glass. Added pictures to SD for review. At this time no repair to be made as scratches are cosmetic in nature only and do np affect functionality. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Paul

Job Details: 10/19/2022

Arrived onsite for a dishwasher to replace the heating element per Special Project S17304. I replaced the heater and ran the diagnostics cycle to check for leaks. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Hutto, TX 78634

Cliff

Job Details: 10/19/2022

Arrived on site to diagnose a dishwasher that is not cycling properly. Found debris caught in drain pump and cleaned out pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model MEDB765FW0

Near Dripping Springs, TX 78620

Andrey

Job Details: 10/19/2022

"Arrived on site to test unit for door not closing properly, tested unit found door was left loose from previous appliance company and hinges were not installed properly door catch was weak and did not hold door in place installed hinges properly, replaced latch kit, door is now closing properly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78749

Leonardo

Job Details: 10/19/2022

Arrived on site to replace heating element per special project. Replaced heating element test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Round Rock, TX 78664

Cliff

Job Details: 10/19/2022

Arrived on site to install new sprayer arm for dishwasher. Replaced lower sprayer and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78729

David S

Job Details: 10/19/2022

Arrived on site for whirlpool range oven not heating. I inspected the unit and work area. I tested the bake and found the glow igniter not coming on. I gained access to the igniter and found it open. I replaced the igniter with new and retested the unit. I found it working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Pflugerville, TX 78660

Scott

Job Details: 10/19/2022

Arrived on site for for washer not starting . Ran diagnostics and during agitating and spin cycles unit would just hum . Found connector on cap damaged . Replaced capacitor and reran diagnostics. Unit passed all phases of test . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, TX 78726

Paul

Job Details: 10/19/2022

Arrived onsite for a dryer making a loud squealing noise. I installed a rebuild kit and tested the dryer. The dryer is quiet and is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Georgetown, TX 78626

Maurice R

Job Details: 10/19/2022

The washer was unleveled from the Gearcase installed. Leveled the unit and tested it in component mode. Had dispense water through the fabric cycle. It did not leak water over the edge and run down the side. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78626

Maurice R

Job Details: 10/19/2022

Arrived onsite for dishwasher racks the coating was coming off the splines. On inspection found serval splines missing the coating. Removed old and transferred all the pieces to the new and installed the new racks. No water leaks detected during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Pflugerville, TX 78660

Wesley

Job Details: 10/19/2022

Arrived onsite for no cool and looked for coolant leaks on evaps and compressor joints. No evidence of leaks. Found pressure reading with very hi high side reading indicating a blockage in the lines. Consulted CS. Removed and replaced the dye drier and pulled a vacuum for 20 minutes. Recharged the system with 5.75 (oz) of r134a. Advised customer to contact office if unit is. Or cooling properly within 24hrs. ; used 1 WPW10143759 (Dye drier) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW4

Near Marble Falls, TX 78654

Lou

Job Details: 10/19/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the li latch assembly and calibrated the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

UNKNOWN DISPOSAL

Model 5-89A

Near Austin, TX 78702

Wesley

Job Details: 10/19/2022

Arrived onsite and found unit disposal had factory water plug still In dishwasher drain fitting. Removed plug. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS01

Near Austin, TX 78746

David S

Job Details: 10/19/2022

Arrived on site to install new led modules in a KitchenAid Builtin fridge. I verified the model and serial number match service pointer W11606409. I replaced all 12 modules and found the lights working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near San Marcos, TX 78666

Andrey

Job Details: 10/19/2022

"Arrived on site to test unit for FC lights not working, tested unit found all FC and one RC light is not working, LED lights are covered by Technical Service Pointer #: W11606409 Rev E, replaced all LED modules, tested unit, unit now running as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, TX 78745

Matthew

Job Details: 10/19/2022

"Arrived onsite to replace faulty parts. Replaced main control, UI panel and control, UI harness and capacitor . Tested pump and pump is good. Replaced all parts and tested. Unit passed without issue. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near San Marcos, TX 78666

Andrey

Job Details: 10/19/2022

"Arrived on site to replace previously diagnosed LED control, replaced control but unit still has LED modules that are not functioning, inspected LED lights and found FC right bottom light harness has a wire thats pulled out and the pin is broken off, the connector has 1/4 inch slack barely enough to move connector around, called tech line and reported my findings, customer was advised to call tech line to see how they will proceed with this, SR#7734859112, since the wire is too short no repair can be made the issue is not repairable, job complete"

We serviced a

JENN-AIR OVEN

Model JJW2830LL00

Near Austin, TX 78734

Leonardo

Job Details: 10/19/2022

Arrived on site with second man to try to remove unit out. Couldnt pull unit out at all advised customer they will need the contractor to pull unit out and cut the cabinet in order for us to be able to come back and replace control board. Customer will call back when they get the unit out.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS01

Near Austin, TX 78703

Luis

Job Details: 10/19/2022

"Arrived on site. Replaced recirculating pump,ran diagnostics all test passed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Georgetown, TX 78626

Maurice R

Job Details: 10/19/2022

Arrived onsite for MW burning smell. On inspection I tested unit with magic bar it did not light. Gain access to the MW and found the diode was blacken. Replaced part and tested unit. Tested the unit with magic bar and it had all three lights. Then I but a cup with water for 2 mins and it was boiling when removed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Spicewood, TX 78669

Kevin

Job Details: 10/19/2022

"Arrived on site and rediagnosed refrigerator, The water dispenser is the way it is because his well pressure is set between 30 and 50 psi we read 38 psi which is exactly where it should be. he knows this is a bit low and the water pressure is not gonna be correct to dispenser. The hum the customer is talking about is the difference between an R 600 compressor running and an R134 compressor running. I measured it at about 40 to 41 decimals which is very quiet. It is the tone that bothers him not the volume, This cannot be corrected with any adjustment or replacement of parts, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Waco, TX 76712

Jonathan M

Job Details: 10/19/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the user interface and console and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS8

Near Austin, TX 78748

Leonardo

Job Details: 10/19/2022

Arrived on site to replace wrapper. Found new one still looks like old one. Called Techline and Techline said for customer to call customer care to see their options job complete. File#7734858283

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Austin, TX 78754

Scott

Job Details: 10/19/2022

"Arrived on site , replaced MW door . No other issues found . Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 10/19/2022

"Arrived on site to replace previously diagnosed gear case, replaced gear case, ran diagnostics all components are now functioning as designed , no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Horseshoe Bay, TX 78657

Lou

Job Details: 10/19/2022

"Arrived on site to inspect washer not powering on. Upon further inspection, I found the unit is in a nursing home laundry room, along with other non-commercial units. I found the unit plugged in and responding as I placed it in diagnostics showing error code F0E1-load in drum during cleaning cycle. Cleared the code and continued with testing and the unit operated as designed. I placed it back into diagnostics and manually tested each component and then tested in a Quick Cycle. The unit continued to operate as designed. I found a detergent pod in the dispenser drawer and advised that the pods needed to be placed inside the drum and not in the dispenser drawer as the pod will not dissolve fully and will clog the dispenser. I recommended that the customer run an cleaning cycle every 30 loads or when the cleaning light turns on on the control panel. No repairs needed at this time. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WINE COOLER

Model WUB35X24HZ02

Near Austin, TX 78704

Luis

Job Details: 10/19/2022

"Arrived on site. Found gap on left side gasket,adjusted door and door hinge,checked door seal good,installed new grill cover assembly"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78744

Matthew

Job Details: 10/19/2022

Arrived onsite to replace insulation kit. Notified customer of surface temperature limits and hot spots. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Lakeway, TX 78734

Vincent

Job Details: 10/19/2022

"Arrived on site for oven, inspected unit and work area. CX complaint was oven not cleaning properly after self clean. I tested unit and found no stored error codes. I used my temp prove and found unit heating properly. Unit is operating as designed. I advised CX not to use the self clean due to temps being to high and causing problems. Service visit will be covered under warranty."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Leander, TX 78641

Kimo

Job Details: 10/19/2022

"arrived onsite for a range oven that is not heating up inspection I found that the ignitor had good voltage to it but yet it did not ignite the bake burner. Which indicates that the igniter was failing, I replaced the igniter tested unit several times And found that the bake burner would like oven would get up to temperature at 350Degrees. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Temple, TX 76502

Tyler

Job Details: 10/19/2022

"Arrived on site for dishwasher with heating element needing to be replaced under SP W11540964 - Special Project S17304. Upon arrival confirmed unit info and found gold colored bushing element in unit. Replaced it, tested unit and found no leaks. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Spicewood, TX 78669

Kevin

Job Details: 10/19/2022

"Arrived on site and replaced heating element For service pointer, job complete"

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FS01

Near Belton, TX 76513

David Z

Job Details: 10/19/2022

"Arrived in site to diagnose range that had an error when starting self clean, and was not able to keep temperature when running both ovens. Accessed rear of unit and checked resistance on all elements and found all elements are within spec. Checked voltage at terminal block and found 125/125v. Ran unit with both ovens at 375. Found voltage was not dropping and temperatures were cycling as designed. I replaced the control to resolve the lock error found. Tested with new control and was able to successfully start cleaning cycles on both ovens, and doors unlocked. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Dripping Springs, TX 78620

Matthew

Job Details: 10/19/2022

"Arrived onsite to replace faulty compressor. Replaced compressor, dye dryer, and access valve. Pulled vacuum and held. Charged per spec and powered unit. Compressor is running and unit is cooling. Recommended customer put a bottle of water in freezer and monitor temperature. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW0

Near Austin, TX 78737

Matthew

Job Details: 10/19/2022

Arrived onsite for washer not draining after previous repair. Upon arrival inspected unit. Ran diagnostics and got drain error. Ran drain pump and was not energizing. Tilted unit and inspected. Found wiring to pump not secured. Reconnected each wire separately and secured wiring. Tested unit and unit is now functioning properly. Unit covered under previous work. Job complete

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHZ07

Near Austin, TX 78746

Luis

Job Details: 10/19/2022

"Arrived on site for door seal issues. Found freezer gas,etc warped unable to repair,replaced freezer door gasket,checked door seal good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lakeway, TX 78734

Vincent

Job Details: 10/19/2022

"Arrived on site for refrigerator, inspected unit and work area. Installed all parts ordered. Tested unit and its operating as designed. Leaks where observed during service from defrost. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Belton, TX 76513

David Z

Job Details: 10/19/2022

Arrived on site to finish sealed system repair. Replaced RC evaporator. Vacuumed system and found great pressure. Verified unit held vacuum for 10 mins with no loss. Charged system to mfr spec. Verified unit cooling at time of service completion. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, TX 78641

Kimo

Job Details: 10/19/2022

Arrived onsite for washer that is not washing clothes. Upon arrival I ran the unit in quick wash with a heavy blanket in it and the same amount of detergent that the customer uses and found that it would Agitate find and didnt produce too much suds. I then ran a spin cycle and found that the basket seemed off center a bit which could cause the unit to go off balance at time and stop the cycle too early. I adjusted the unit to venter the basket in the chassis and found unit operating as designed after testing.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, TX 78717

Paul

Job Details: 10/19/2022

Arrived onsite for a refrigerator with a no ice condition. I found the FC floor full of ice because the fill tube was not in the icemaker. I removed all the ice and forced harvest on the icemaker. I found no water entering the mold. I found the water turned off and the fill hose only finger tight. I tightened the hose fittings and turned the water on. I ran harvest and the unit filled and operated as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Austin, TX 78757

David S

Job Details: 10/19/2022

"I placed the temp logger, one lead in the freezer and one lead in the fridge.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, TX 78641

Kimo

Job Details: 10/19/2022

Arrived onsite for refrigerator that is not producing ice upon arrival I found that the ice maker would not harvest I then performed temp test and found ice box At 5? I found the refrigerator section at 32Degrees Freezer section at 2?. Upon further inspection I found that ice maker tree was stuck upside down and would not rotate back to home position would need to replace our. Further inspection I found that the right RC door gasket was torn very badly.

We serviced a

WHIRLPOOL RANGE

Model KESK901SSS00

Near Austin, TX 78745

Andrew

Job Details: 10/19/2022

"Arrived on site to test unit for error f1e0(ui control). Unit unresponsive on arrival. Cycled power and unable to get unit to respond. Verified receiving proper voltage. Recommend replacing UI control.ordrng 1 WPW10181438 (Control) and 1 WPW10206374 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Austin, TX 78745

Matthew

Job Details: 10/19/2022

"Arrived onsite for washer not agitating. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran auto test and failed when starting the agitating cycle. Ran a drain and spin and failed during the spin cycle. Found controls failing. Needs control replacement.e ; ordrng 1 W11608058 (Control)"

We serviced a

KENMORE REFRIGERATOR

Model 106.5113321

Near Austin, TX 78747

Andrew

Job Details: 10/19/2022

Arrived on site to test unit for leak from behind unit. Found ice maker water line was cracked where connecting into dual valve. Would recommend installing 1/4 to 5/16 coupling. ordrng 1 WP4373559 (1/4-5/16)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Killeen, TX 76542

David Z

Job Details: 10/19/2022

"Arrived on site to diagnose washer that was dead at console. Examined unit and found lid locked. Customer said it died while filling. Checked outlet and found good voltage and polarity. Removed console and found diagnostic LED dead on control, but control is getting proper voltage. Ohmed out drain pump and fill valve, both passed per tech sheet. ordrng 1 W11165546 (Inlet valve) and 1 W11396717 (Drain pump)"

We serviced a

GE DISHWASHER

Model ZDT800SSF5SS

Near Austin, TX 78746

David S

Job Details: 10/19/2022

"Arrived on sight for GE Monogram dishwasher not drying the dishes. I inspected the unit and work area. I put the unit into error mode and found f16 error, high temperature. I gained access to the float switch and tested the thermistor, I found it reading 1.1 kohms, 175+ degrees. The unit thinks its hotter than it is and wont activate the heating element; ordrng 1 WD21X10519 (Float switch)"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PL0

Near Austin, TX 78732

Vincent

Job Details: 10/19/2022

"Arrived on site for dryer, inspected unit and work area. Cx complaint after him changing the board relay still did not work. CX had the unit disassembled from the top, I gained access to the board and removed it to send it to get rebuild.

We serviced a

KENMORE RANGE

Model 790.4836341

Near Round Rock, TX 78664

Cliff

Job Details: 10/19/2022

Arrived on site to diagnose an oven with a damaged panel. Found control panel mounting broken and it will need to be replaced to complete repairs. ordrng 1 139037201 (Panel support)

We serviced a

KITCHENAID VENTHOOD

Model KXW8748YSS0

Near Cedar Park, TX 78613

Kimo

Job Details: 10/18/2022

"Arrived onsite to install previously diagnosed part. Upon arrival I installed new blower fan/motor assembly. And tested unit and found unit operating as designed. Job complete

We serviced a

KITCHENAID COOKTOP

Model KICU509XSS00

Near Georgetown, TX 78628

Lou

Job Details: 10/18/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the fuse and test. I advised the customer of the service pointer to replace the entire module when having error codes on the display. Customer advised to go ahead with replacing the fuse and they would see how long itll operate until they need to purchase a new unit. I advised that once I replace the fuse, they would be responsible for the remaining balance. The fuse was replaced and I programmed the unit. When I pressed power, the unit made a popping noise and I saw a flash of light at the back center area of the cooktop and the unit began to show the error code F47.

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Georgetown, TX 78626

Lou

Job Details: 10/18/2022

"Arrived on site to inspect washer stopping mid-cycle. Upon further inspection, the customer advised that they washed a comforter then some pants and the u;it stopped mid-cycle and clothing was still wet with detergent. I placed the unit in diagnostics and checked error codes and found error code 29-too many suds. I cleared the code and tested the unit and it is operating as designed. I demonstrated testing to,my customer and made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Georgetown, TX 78628

Lou

Job Details: 10/18/2022

"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E1-no fill/long fill. Cleared the code and continued with testing. The unit failed to dispense cold water into the tub. Other than the cold water not dispensing, the unit is operating designed. I removed and replaced the valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY08

Near Georgetown, TX 78633

Lou

Job Details: 10/18/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=5 degrees. I tested the ice maker and it failed to harvest. I found the fill tube frozen and defrosted it and tested the water fill and it failed. I found the ice maker getting 120V. I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to the unit to reset the controls. No water leaks observed during service, job completed."

We serviced a

SAMSUNG MICROWAVE

Model ME16H702SES..04

Near Round Rock, TX 78681

Paul

Job Details: 10/18/2022

Arrived onsite for a microwave to replace previous diagnose parts. I replaced the main control and tested the unit after setting the clock. All is working as designed. Call complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM3

Near Killeen, TX 76542

Gerry C

Job Details: 10/18/2022

"Arrived to inspect MFI2569VEM3 control readout issue. I verified the DRO would only show 8s when buttons were pressed and there was no activity, other than interior lights. I removed and replaced the main control and programmed and the unit resumed normal operations. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kyle, TX 78640

Kevin

Job Details: 10/18/2022

"Arrived on site and inspected refrigerator and found customer experienced a rattling noise in freezer, it has since quieted. Disassembled freezer and found ice along the top of the evaporator. Evaporator fan striking ice was likely the cause of the noise. Used steamer to remove all remaining ice.

We serviced a

ELECTROLUX WASHER

Model EFLS627UTTO

Near Austin, TX 78739

Scott

Job Details: 10/18/2022

"Arrived on site ,replaced door bellow . Ran quick wash and clean cycle . All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

SAMSUNG WASHER

Model WA5471ABP/XAA01

Near Austin, TX 78738

Scott

Job Details: 10/18/2022

Arrived on site for washer not ending rinse and spin cycle . Ran diagnostics got error for suds and off balance load . Unit passed diagnostics. Ran rinse and spin and most of quick wash with a small load of towels . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS1

Near Driftwood, TX 78619

Leonardo

Job Details: 10/18/2022

Arrived on site to test unit for uneven cooking. Test unit and found bad sensor. Replaced sensor. Test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 10/18/2022

"Arrived on site. Ran diagnostics freezer fan not powering on good voltage at fan diagnosed a defective fan,replaced fan motor,ran diagnostics fan powered on.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near The Hills, TX 78738

Leonardo

Job Details: 10/18/2022

Arrived on site to test unit for door not sitting correctly. Found left side hinge not sitting correctly on receiver. Secured hinge correctly test unit and unit test good job complete.

We serviced a

GE REFRIGERATOR

Model ZISS420DRJSS

Near Austin, TX 78746

David S

Job Details: 10/18/2022

"Arrived on site for ge built in freezer not cooling properly. I inspected the unit and work. I found the evaporator covered in ice. I gained access to the control and tested the defrost circuit and found at the control it was reading 38 ohms which is in range. I found the control not sending voltage while defrost is being called for. I installed the new control. I recommend the customer leave the unit off for up to 48 hours, and to leave some towels inside the freezer to catch any water dripping down.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS1

Near Pflugerville, TX 78660

Wesley

Job Details: 10/18/2022

Arrived onsite for bake not igniting and found unit spark arcing to pan in storage drawer. Instructed customer on issue. And adjusted the ignition stem.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5530AAS3

Near Pflugerville, TX 78660

Wesley

Job Details: 10/18/2022

"Arrived onsite for motor control locking mechanism failure effectively making the vent hood unable to be used, Completed repair and advised customer on repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Austin, TX 78702

Joe Z

Job Details: 10/18/2022

"Arrived onsite to install previously ordered parts. Replaced sump and motor. Test unit and unit operates as designed. Mo leaks present at this time. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near China Spring, TX 76633

Jonathan M

Job Details: 10/18/2022

"Arrived on site for a microwave that will not turn the cooktop light off. Inspected unit and work area. Noticed that the customer was using an LED bulb inside the microwave. Attempted to place a new bulb in and found that it was not turning off still. Replaced main control and the lightbulb and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

LG DRYER

Model DLE5955G

Near Austin, TX 78744

Matthew

Job Details: 10/18/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit. Unit powers on and tumbles but no heat. Found faulty heater. Replaced heater assembly and tested. Unit is now functioning properly.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Killeen, TX 76549

Tyler

Job Details: 10/18/2022

"Arrived on site for washer needing previously diagnosed motor, ACU, and harness. Upon arrival installed required parts then reassembled tested unit. Found it could spin/agitate as designed with no further failures call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ00

Near Killeen, TX 76549

Tyler

Job Details: 10/18/2022

Arrived on site for refrigerator with freezer door not shutting all the way. Upon arrival confirm complaint and upon further inspection found that door rails were slightly off track and I instructed customer on how to make repair themselves in the future and I realized the door properly. Found unit is functioning as designed with no gap issues in the gasket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Luis

Job Details: 10/18/2022

"Arrived on site for no ice. Ran diagnostics icemaker passed harvest ran fill no water can hear valve energized,removed icemaker ohmed heater passed during heater test fill tube defrosted,reinstalled icemaker ran fill test passed. Informed customer to let unit run if no ice unit will need a new fill tube heater.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Austin, TX 78739

Luis

Job Details: 10/18/2022

"Arrived on site for weak water flow. Tested dispenser weak flow,removed filter good water flow,installed new filter same issue,replaced filter housing tested with old filter same issue tested with new filter good water flow. Diagnosed defective filter and housing,reassembled unit tested water dispenser unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Lakeway, TX 78734

Vincent

Job Details: 10/18/2022

"Arrived on site to address the door gap and door gasket. Inspected unit and fount the door gasket ripped and the the cover that covers the hinge warped.Installed new right door gasket and used my heat gun to shape. Advised CX to leave doors closed for about 6 hrs to allow the new gasket to shape. No leaks observed during service. Job completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Austin, TX 78737

Luis

Job Details: 10/18/2022

"Arrived on site for no cool. Compressor running,pierced low side pressure reading -25 diagnosed a leak in the system. Installed a filter drier,pressurized system found faint noise in compressor compartment checked weld joints,adjusted tubing found with movement of tubing noise would increase or decrease,gave cap tube a wiggle found noise increased diagnosed a leak at the cap tube with a slight movement cap tube broke called tech support sent pictures of cap tube per tech support SR#7734840318"

We serviced a

WHIRLPOOL MICROWAVE

Model GT4175SPS2

Near Austin, TX 78732

Vincent

Job Details: 10/18/2022

Arrived on site to install previously diagnosed parts. Installed new bracket and tested. Unit is now operating as designed. Job completed

We serviced a

KENMORE DISHWASHER

Model 665.13269K112

Near Elgin, TX 78621

Joe Z

Job Details: 10/18/2022

"Arrived onsite for unit still not washing. Upon arrival,customer stated that she was able to use the unit a couple of times. Test unit and wash motor is not energizing. Found wash motor resistance is out of range and also control is only sending 4.6 v. Need to replace control and sump and motor. Job complete"

We serviced a

GE DRYER

Model DJXR433EG6WW

Near Austin, TX 78759

David S

Job Details: 10/18/2022

"Arrived on site for Ge dryer start knob falling off. I inspected the unit and work area. I found the start knob off, and the start switch fallen into the console. I gained access to the switch, I found the plastic clips that the start switch lock into are brittle and breaking off. The clips are part of the console and the console would need to be replaced. I was able to get the switch sit back in place but it will fall out again as those clips break more."

We serviced a

FRIGIDAIRE DRYER

Model FLCE7522AW3

Near Austin, TX 78705

Wesley

Job Details: 10/18/2022

Arrived onsite and customer had loose bearing screw and one that had fallen out completely. The result was that the drum motion was clunking on rotation. Restored screws and tightened properly. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW9500TC01

Near Round Rock, TX 78664

Paul

Job Details: 10/18/2022

Arrived onsite for a washer that leaked after a cleaning cycle. The CX stated they have used the washer since the clean cycle and it has never leaked again. I removed the lower panel and checked for water trails finding none. I found water trails coming out of the vent on the rear panel and explained to the customer where it had leaked from. I went over detergent amounts and what cleaners to use. The customer requested to get the pump cleaned out. I cleaned the pump out and tested the machine. The unit works as designed and there were no water leaks present at the time of service. Call complete

We serviced a

WHIRLPOOL COOKTOP

Model KGCU407VSS01

Near Sunset Valley, TX 78745

Matthew

Job Details: 10/18/2022

"Arrived onsite for cooktop left front burner not igniting properly. Upon arrival inspected unit. Disassembled console and found issues with valve assembly. The valve stem and switch are loosing contact. When the knob is turned the ignitor is sparking buy as the knob continues to turn and gas is opened, the switch disengage and sparking stops so the ignition doesnt happen

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Florence, TX 76527

Gerry C

Job Details: 10/18/2022

"Arrived to inspect poor spin and noise during spin. I found the chassis incorrectly set during installation and after correction, the sever rocking was resolved. The basket was not centered within the chassis and leaning to the right, nearly contacting the inside of the chassis at rest. I recalibrated the unit within service mode and tested. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Kimo

Job Details: 10/18/2022

Arrived onsite to install previously diagnosed parts and tested unit and found unit operating as designed no gas leaks job complete.

We serviced a

WHIRLPOOL DISPOSAL

Model 1-90A

Near Georgetown, TX 78628

Maurice R

Job Details: 10/18/2022

Arrived onsite for GD no power. The reset button needed to be reset. The unit is working as designed