Arrived on site for knob issues . Found knobs are sticking down and not popping up when back into off position . Found knobs are easily opening when not intended . Call safety and reported findings and parts needed .; ordrng 1 W10790618 (Manifold)

"MEDC300BW0 Arrived to inspect no operation. I found the door switch had failed and after jumping the circuit, the unit had all functions present. Office to order door switch, ordrng 1 WPW10569603 (Door Switch)"

"Arrived on site to diagnose refrigerator that is not cooling. On arrival found unit at room temp in both compartments. I found mold under the middle deli drawers, due to water buildup under the drawers. This is an indication the cooling failure originated from the RC evaporator freezing over, and likely ruptured the evap resulting in a sealed system leak. Examined machine compartment and found compressor running at a high temperature, also foind rust in the compartment. Spoke with CS and recommended we do not repair the unit. Multiple failures are present, w

"Arrived to inspect cooling issue. I found the RH RC door had a large damaged area in the inner, lower corner of the gasket. The lower tab was also missing, allowing excessive airflow to constantly travel into the unit. The chassis was set up squarely and I corrected. The FC door was binding with the upper FC shelf and after applying MFG lubricant to the slide areas, the issue was resolved. I set the unit to standard defrost, vs the ADC.version. Office to order gasket. No leaks observed during service. ordrng 1 W10830162 (RH RC Door Gasket, GY)"

"Arrived on site and inspected refrigerator and found evaporator is frosted over. Attempted to Ryan heating element through diagnostic cycle And found good voltage from control board. Refrigerator will need to be defrosted in order to diagnose properly. ordrng 1 W11449066 (Harness)"

Arrived onsite for a dishwasher not cleaning well and leaving debris on the dishes. I found pieces of the micro filtration screen had separated and was in the wash arms. The sump and motor along with all three spray arms need to be replaced. ordrng 1 W11590538 (Retainer) and 1 W11573766 (Spray Arm) and 1 W11545334 (Manifold) and 1 W11550888 (Spray Arm) and 1 W11416362 (PUMP&MOTOR)

Arrived on site to test unit for inverter error code. Will need to replace inverter and magnetron at the same time. Parts are covered under 5 year warranty.

Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Found console not responding. Pulled panel and inspected main control. Control is receiving proper voltage and led indicator is blinking. Consol still not responding. Ordering consol and main control. Office to reschedule ; ordrng 1 W11478519 (UI) and 1 W11543997 (Control)

"Arrived onsite for freezer light not functioning and upper leds dim. Upon arrival inspected unit. Found freezer led failure. Per special project S191AQ, replaced freezer led. Replaced led and tested. All lights are now functioning properly. Customer also just realized that the deli drawer UI is not functioning. The panel does light up, however no selection can be made. Ordering UI and harness. Claims notifying third party. Office to reschedule ; ordrng 1 WPW10769076 (UI) and 1 W11170612 (Harness)"

Arrived onsite for door swap. On inspection found that the doors are coming in a kit. The RC door will be in in the next few days. Rescheduling the customer

"Arrived on site to service the customers range and they advised their refrigerator is making a loud rattling noise. Upon further inspection, I found the damper assembly motor is rattling when opening and closing the damper door. I am ordering the damper assembly and scheduled turn service . No water leaks observed during service.; ordrng 1 W11236851 (Damper assembly) and 1 CNOTE (SCHEDULE AFTER 12 NOON PLEASE)"

"Arrived onsite for washer not spinning. Found the actuator not working and the drain pump making a loud noise. Talked with Susie and she said to include a control board on the system to fix and issue that the actuator may have with board. Ordering a pump, actuator and control board. No water leaks detected during service.; ordrng 1 W11212745 (Actuator) and 1 WPW10276397 (Drain pump)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F6E8-lost communication, I followed the tech sheet and removed and replaced the main control (appliance manager) and tested. Before I could test the unit, the error code appeared on the display. I removed and replaced the control panel (UI) and programmed the unit and before I could test, the error code appeared again. I tested the harness from the UI to appliance manager and it was good. I tested the fuse and found it bad. Using a fuse from my van stock, I replaced the fuse and placed the unit in diagnostics and cleared the code. Tested the unit and it is operating as designed. I found the interior bulb was not on and found it burnt out. When I placed the unit back in its space, I retested and the unit showed open/close door error on the display. I inspected the unit door and found the outer door glass warped and not securing to the inner panel. I am ordering the bulb, inner door panel, outer door panel and insulation. Office to schedule return service. ; ordrng 1 W11611122 (Outer door glass) and 1 W11600214 (Inner door panel) and 2 W10886919 (Bulb)s and 2 W10359769 (Door foam)s"

Pump sent for repair wasn't the correct part and I'm ordering correct pump. Return date set; ordrng 1 W11085683 (Pump)

"Arrived on site for pantry control dead and upper fresh food light out in ceiling . Found wire harness in control corroded out and freezer light module out . Ordering pantry door , pantry ui control, FZ light , AUTHO No water leaks detected at time of service Call to set return ; ordrng 1 Autho and 1 W10815669 (Pantry door)"

"Arrived on site for dishwasher flashing drain error code . Ran diagnostics and got drain error code and fill error . After test wash ,water is remaining in tub . Ordering drain motor and inlet water meter . Also heater will need replacement to bushing failure. No water leaks at time of service. Call to set return ; ordrng 1 W11535094 (Inlet water) and 1 W11412291 (Drain pump)"

"Arrived on site to diagnose dishwasher that has blinking lights and won't start a cycle. Examined unit and got no response from most buttons on the console. Start button unresponsive. Found flood switch is clicking, but unit doesn't start. Failure is in the console and membrane likely, possibly control as well. Membrane and console must be replaced first to restore button functionality. Ordering parts and autho for repair.; ordrng 1 5304518467 (UI Membrane) and 1 5304518473 (Overlay) and 1 154773201 (Flood Switch), states that autho needed"

"Arrived on site to diagnose washer making grinding sound when running. Ran unit and didn't hear any noise on an empty load. Removed cage and checked splutch and found a large amount of plastic powder, and rounded teeth on the sliding insert. Cam does not appear to be making full contact, or is slipping, causing teeth to grind and make noise. Splutch and belt need to be replaced first, and if there is any play on the new sliding piece against the gearcase shaft, gearcase also needs to be replaced. ; ordrng 1 W10721967 (Splutch Kit) and 1 W11239857 (Belt) and 1 W11510461 (Washplate)"

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps at 60/45(rc/fc actual). Found both fans and compressor running. Amp draw was between 0.4-0.6 and would occasionally jump as low as 0.2. Found drier at room temp while compressor was over heated and evap coil had no healthy moister/frost build up. Found unit has a sealed system failure. Will neeed office to reschedule once availability of all parts is known. W11209866 compressor, W11512423 condenser, W10836706 evap coil, WPW10143759 uv drier, W10913906 access valve; ordrng 1 W11209866 (Compressor) and 1 W11512423 (Condenser) and 1 W10836706 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Needs 2hr ss repair)"

"Arrived on site to inspect dishwasher with rust in the bottom of the tub. Upon further inspection, I found the heating element with rust all around it and the unit is in a new build home. I removed and replaced the element and when I tested the unit, I found the tub is leaking water from the back top left corner (photo). I contacted the builder to advise that I would be ordering a new tub and it could take approximately 6-8 weeks to arrive. Also advised that the water supply was turned off and the unit was left unplugged for safety. I attempted to contact the owner and left a voice message advising of my findings and the time it will take to receive a new tub. Also advised not to use the unit. I left a brochure at the unit, along with a note left on the control panel (photos), stating to not use the unit until the tub has been replaced. I am ordering the tub, element, sump/motor assembly and CNOTE-2 HOUR JOB. Unit left unplugged and water supply turned off for safety.; ordrng 1 W11409866 (Tub) and 1 W11537778 (Element) and 1 W11460945 (Sump/motor assembly) and 1 CNOTE (2 HOUR JOB)"

Arrived on site to test unit for big oven making loud noise when heating. Test unit and found convection fans making loud noise. Ordering new convection fan motors office to reschedule ; ordrng 3 W11121400 (Convection fan)s and 2 W11319683 (Burner head)s

"Arrived on site and inspected dishwasher and found water is leaking from top left-hand corner of the door gasket. Sent multiple videos to KB/service management. Replaced door gasket in this had no positive affect. Spoke with tech line and they recommended replacing tub, inner door panel, and hinges 7735680564; ordrng 1 W11559689 (Inner door) and 1 W11606677 (Seal) and 1 W11416460 (Vent) and 1 W11573703 (Hinges) and 1 W11573702 (Hinge)"

"Arrived on site to test unit for operation and control issues, customer stated that unit runs none stop and has to unplug it to stop, tested unit found when plugged in the unit does heat but not console functions are unresponsive, relays in control are stuck, will need control replaced to diagnose further if needed, ordering part office to reschedule ; ordrng 1 W11552018 (Control)"

"Arrived on site to replace previously diagnosed gear case , suspension,shift actuator,belt,cam and hub, after exhausting all methods to remove agitator but was not successful, broke it out in pieces, replaced all parts, will return next day to install agitator and test unit, office to order agitator and reschedule;

Arrived on site for a vent hood that has power but will not turn on anything. Inspected unit and work area. Did confirm that the plug in the control receiving power but would not turn on the lights for the fan motor. Went to replace the control in front of the parts with me was the wrong control. Re-ordering the control and was unable to find out if the control listed on the parts breakdown includes the touch panel assembly or not. Will have parts department research the controls to verify that both parts are sent out. The office will need to contact the customer when parts are made available. ; ordrng 1 W11516463 (Control) and 1 Partsresearch (Control and touch button assembly)

Arrived onsite to replace sump and motor. Upon disassembly found motor and control sent were incorrect. Parts will need to be reordered. Office to reschedule ordering control and sump and motor assembly. ; ordrng 1 W11306302 (Control) and 1 W11085683 (Sump and motor)

"Arrived on site to test unit for erratic unit behavior, customer stated that power is in a constant cycle, tested unit found relay cycling on control, replaced UI and control but unit is still cycling power, isolated all components and found that the evaporator fan motor is shorting out the 12 V DC circuit, need evaporator fan to fix issue, customer would want this done asap, ordering parts, office to reschedule ; ordrng 1 W11578030 (Evap fan motor) and 1 WPW10479155 (Damper)"

Arrived onsite for continued issues of RC door gasket does not stay attached to dood. Found that door has failed and new gasket will not stayed secured as well. Need to replace door. Ordering door. Office to reschedule ; ordrng 1 LW10680727 (RC door)

"Arrived onsite for Fridge/Freezer not cooling. Upon arrival inspected unit and found hot in both boxes . Found UI is out and not responding. The only thing powering up is RC and FC lights. Contacted SW for assistance. Need to return with control, UI, and inverter

"Arrived onsite for SAFETY range hot to the touch. Upon arrival Customer stated that the longer the unit is on , the hotter the console, cooktop, and door get. Preheated oven to 350 and unit preheated correctly. Observed temperature cycling correctly. During inspection of unit, found outer glass is starting to separate from stainless and leaving gap between glass and stainless. Contacted techline and let tech know findings. Unit is operating as designed .the heat on cooktop and around the oven is normal. Need to replace outer glass and install insulation per service pointer. Tech gave SR# 7735674889. Contacted SAFTEY Team and gave SR# 7735599375. Ordering outer glass, adhesive strip and name plate, and returning with insulation . Office to reschedule ; ordrng 1 Adhesivestrip (Adhesive strip) and 1 W11178521 (Name plate) and 1 WPW10535767 (Stainless outer glass)"

Arrived on site to replace compressor from previous diagnosis. Found compressor sitting sideways in box and leaking internal oil. Ordering new compressor. Office to reschedule. ; ordrng 1 W11557425 (Compressor)

"Arrived on site to follow up on cooktop with non functioning right rear burner. Customer found if the burner switch is pushed in different directions the element sometimes comes on, showing failure in the switch. Ordering correct R/R switch to resolve. ; ordrng 1 W10857622 (Infinite Switch) and 1 W11111807 (Wiring Harness)"

"Arrived onsite for unit not advancing, door locked and unit going into demo mode on its own. Upon arrival unit was taken off demo mode and Drain continues to run. Power cycled unit and there is no change. Need to replace control. Ordering control and UI. Office to reschedule ; ordrng 1 W11367297 (UI) and 1 W11371721 (Control)"

Arrived onsite for a dryer the will not tumble. Upon inspection I found that the drive motor had failed. I am returning with the motor and riding the blower wheel housing to complete the call; ordrng 1 W11481730 (BRACKET) and 1 W10888146 (HOUSING)

Arrived onsite for a washer that will not turn on. Upon inspection I found good power and polarity at the wall. I Visually inspected the control and found no signs of burn outs on the board. I did notice that the led light on the board was flashing meaning that the board was good. I replace the the console and found that there was a communication error for the old console store. I tested the unit and found the the unit shut off a the point where the drain pump would turn on. I tested the pump and found that it was showing 25 ohms but it should be at 12-15 ohms. I am ordering the drain pump to replace it and complete the call. Office to reschedule ; ordrng 1 W10876600 (PUMP-WATER)

Arrived on site to replace previously ordered parts for refrigerator. Replaced lh rc door and new fc door bracket bent. Reordering bracket and office to set return appointment. ; ordrng 1 W10625068 (Rh fc door bracket)

"Arrived onsite for refrigerator not cooling upon arrival inspected unit. Both compartments are not cooling. Fans are running but cannot hear compressor. Pulled unit and inspected compressor compartment. Power cycled unit and compressor is making grinding sound internally. Compressor is not running. Unit needs sealed system repair, compressor replacement. Ordering compressor, dryer, access valve and inverter. Bringing back main control . Customer will reach out to customer service to try and expedite repair. Office to reschedule. ; ordrng 1 W11557671 (Compressor) and 1 W11567494 (Inverter) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve)"

Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. No sign of harness damage present. Replaced ice maker and now responding but not filling properly. Recommend replacing inlet cams e and filter housing. ordrng 1 WPW10394053 (Filter housing)

Arrived on site to test unit for no ice production. Found incorrect icemaker was installed. Ordering correct kit as connections dont match up. Icemaker kit is showing out of stock. Office to reschedule. ; ordrng 1 W11510803 (Icemaker kit)

Arrived on site to test unit for noise while washing. Found loud screeching noise from motor when washing. Recommend replacing sump assembly. Customer currently experiencing hot water issues. Sumo is showing out of stock. Office to reschedule. ; ordrng 1 W11416362 (Sump assembly)

Arrived on site. Removed bottom grill installed filter to housing tested water dispenser passed removed filter and installed

Arrived on site to replace previously ordered parts for dishwasher. Replaced both sprayers and door gasket and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived onsite for washer making noise and not spinning clothes out completely. Upon arrival inspected unit. Ran diagnostics and unit was loud during agitating and failed on spin. Inspected underneath unit and found oil throughout. Gearcase was leaking, cam and belt worn and motor, actuator and capacitor are saturated.

"Arrived onsite for refrigerator not cooling. Allowed time for dye to take effect in system. Inspected compressor compartment, fresh food evaporator and freezer evaporator and no signs of dye are present. Checked pressures and found-5/0, indicating all refrigerant had leaked out. A leak is present however with no signs of dye present, this indicates a leak within the cabinet.

"Arrived on site to diagnose refrigerator that is popping the breaker daily. On arrival breaker was tripped. Reset and ran unit. Unit seemed to be on and running OK. Put unit in forced defrost, which immediately trips the breaker. Checked defrost control and could not find a failure on the control. I unplugged one side of the heater and ran it and breaker did not trip, indicating a bad heater. Replaced heater and tested. Verified all working as designed. Call complete."

"Arrived on site for washer. Installed parts ordered by previous tech and tested, wile agitation I heard grinding so I removed agitator and found a bunch of coins under agitator plate. I removed all coins and re-tested. Unit is now operating as designed.

"Arrived to inspect no heat on cooktop or bake. I found L1 at 119 VAC and L2 122 VAC. L1 to L2 was 4.5 VAC. I advised the customer about my findings and they will get the supply voltage taken care of and contact us if there are further issues.

"Arrived on site for washer leaking . Found water in tray where valve is placed . Ran diagnostics and valve started to leak . Replaced valve . Ran diagnostics all checked normal. No other leaks detected at time of service .

Arrived on site to install previously diagnosed parts. Installed new module under warranty. Unit is now operating as designed. Job completed.

"WRX986SIHZ00 Arrived to inspect no ice. I found the FC at 10?F and the ice maker housing at 14?. Testing the ice maker thermistor revealed it initially at 8.2 ohms, misreading the ice maker housing temperature by over 20?. I removed the ice maker and tested the thermistor and after just a few minutes, the measured thermistor resistance matched the thermistor temperature, ruling out the thermistor as the issue. Testing the heater leads, I found 40.3 VAC with the doors closed and the unit not calling to harvest ice. The same test performed in a Low Z setting, showed 1.87 VAC. Thermographic testing revealed no appreciable heating of the ice maker mold after five minutes and I ruled out the measured bleed voltage in the heater (relay driven) circuit. I did note, back probing the heater plug showed the errant voltage disappearing when the heater was plugged in, denoting consumption of the current, but un-measurable with the type of meter I had at the time. Reinstalling the ice maker and retesting the thermistor revealed readings that more closely matched suspected temperatures, as exact readings could not be determined due to the installation. I suspect there was an issue with the wiring connectors for the thermistor. I discussed my findings with the customer and advised that an ice maker and possibly main control will be required, if the issue persists. No leaks observed using service."

"Arrived to inspect no operation. I found the UI was malfunctioning and after testing all thermal safety devices and loads, isolated the issue to user interface. The blower housing bearing assembly was also excessively loud and cannot be sourced at this time.

"GDT580SSF6SS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the circulation pump and updated harness assemblies and tested. Operational test good, no leaks observed during service.

"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head and ice maker failures, I removed and replaced both parts and tested the unit in diagnostics. Unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."

Arrived on site for cooktop not igniting. I inspected the unit and work area. I gained access to the interior of the cook top and found the switch harness was cut and shorted. I spoke to the customer about replacing the harness. The customer just wanted the harness spliced back together. I repaired the harness. I reassembled the unit and tested it. It is now working as designed

Arrived on site washer making noise. On inspection found that the pulley cover was touching the pulley. Removed the pulley cover in the noise was not there. The suspension was shoot and the tub with clothes in it was touching the ground. Replaced the suspension and tested unit. The noise is gone.

Arrived onsite for water not dispensing. On inspect ion found that the fill valve had very little pressure on the refrigerator side. The inlet pressure was fine. Replaced the filter and the fill valve and the refrigerator is now dispensing water. The unit is working as designed. No water leaks detected during service. P

Arrived on site to diagnose a range with a broiler not operating. Found ignitor alignment has incorrect gap for spark ignition. Adjusted ignitor to correct position and all is working properly at this time.

"Arrived on site to inspect wall oven error codes. Upon further inspection, the customer advised that during recent bad weather, the unit failed and showed error code F1E1 but has since stopped displaying the code. I placed the unit in diagnostics and checked error codes and found F1E1 on several recent dates. I cleared the code and cycled power to the unit to reset the controls. Found the unit connected to WiFi. I placed he unit back into diagnostics and tested the components and all are operating as designed. Tested the unit min Bake mode at 350 degrees and the unit is operating as designed

"Arrived on site and found wash motor has failed. After replacing dishwasher is now operating properly.

"Arrived to inspect bake issue. I found the unit would not attempt ignition and no glow was present. The igniter showed open 20MOhm) and I removed and replaced. The unit operated as designed. No gas leaks detected during service

Arrived on site to test unit for unit not working. Test unit and found unit not draining. Removed drain motor and found glass. Removed glass and unit test good job complete

Arrived on site to test unit for not heating properly. Found error f1e5 for inverter issues. Replaced inverter and same error prompting on console after a few seconds of use. Replaced magnetron and unit now working as designed. Advised to customer to have both components replaced per tech sheet Job complete.

"Arrived on site to test unit for not draining. Found shift solenoid was melted preventing plunger from shift into drain. Replaced solenoid, unit now working as designed. No leaks detected. Job complete.

Arrived on site and replaced parts diagnosed by previous technician door and lower rack are now operating properly job complete

"Arrived on site to test unit for no ice production, tested unit found all components activating but frost is not developing on the evaporator, pulsating noise in evaporator like its trying to push through but there is a restriction preventing it, will need sealed system to fix issue, job complete"

Arrived on site to test unit for gas smell when oven on. Test unit and flame is nice and blue. Turned oven on to 350 and normal gas smell when unit ignites. No leaks present job complete.

"Arrived on site to install customer provided glass. I inspected the unit and work area. I found the glass whirlpool sent the customer is not the correct glass.

Arrived on site for a refrigerator that has a filter that is stuck inside of the filter housing. Inspected unit and worked area. Did confirm the customers complaint and was able to get the filter removed. I replaced the water filter and tested the unit. Water began to operate and work as designed. Call complete.

"Arrived on site to diagnose refrigerator that was not starting. When plugged in unit has lights, but does not cool. Compressor not getting and voltage from control, and UI panel is out. Replaced control and tested. Unit powered on and started cooling immediately. Call complete."

"Arrived on site to install new icemaker to resolve no ice condition. Replaced icemaker, reset unit and ran harvest cycle. Verified filling and proper cycle. Call complete."

"FFBD2408NS10C Arrived to instal previously diagnosed and ordered parts. I found the source of the leak was a large crack in the upper right hand corner that appeared to be from a faulty MFG molded tub assembly. No leaks of the water supply detected during service."

"Arrived on site for no ice. Ran diagnostics all test passed good water flow,pumps passed ice formed on evaporator plate exited diagnostics ran normal cycle power led blinking diagnosed a defective bin thermistor,replaced thermistor powered unit on ice machine powered on and started its cycle. used 1 WPW10511923 (Ice bin Thermistor) from stock"

"Arrived on site for fridge lights being out. I inspected the unit and work area. I found service pointer W11606409, I verified the m&s fall in range of the service pointer. I replaced the leds with the new design. Job complete."

Called safety reported findings . Keep same ref number

Arrived on site to diagnose a refrigerator that is not producing ice. Found fill valve seeping causing the ice fill line to freeze over. Replaced valve and thawed line. All is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a microwave that isn't turning on. Found corroded chip contacts on main control causing power issues in unit. Replaced control and all is working properly at this time.

Arrived on site to diagnose a washer that is not cycling properly. Found cold water valve failed and replaced valve assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for washer not progressing through cycle properly. Upon arrival inspected unit. Put in diagnostics and test failed at agitation. Unit would only hum. Inspected underneath unit and found failed capacitor. Using capacitor for 368339 part W11395618. Also found hose clamp failed allowing water to leak. Used truck stock WP356138 hose clamp. Tested after clamp and capacitor replacement. Unit is now functioning properly. Job complete

Arrived onsite for washer not dispensing detergent. Upon arrival inspected unit. Ran diagnostics to test detergent pump. Pump is functioning. Ran a normal load empty and showed customer the suds in the tub. Unit is operating properly. Customer expectations for sudsing water. Adjusted to 2X concentration and enabled load and go. Customer now sees detergent pouring on clothes. Also gave customer WiFi team number due to having difficulty connecting unit to WiFi. Unit is functioning properly.

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the three side LED modules and the upper module. All lights are working as designed. Call complete.

"Spoke with customer en route, service no longer needed. Unit began working properly after recent power outages. Call complete."

"Arrived on site to diagnose range that stops heating during preheat intermittently. Unit will begin to heat, relay clicks off and stays off. Customer has to reset the cycle several times for it to go. Replaced main control to resolve. Tested unit and verified all working as designed. Call complete."

Arrived onsite for ongoing f6e6 and accompanying symptoms of lights function failure and phantom probe reading. Replaced the ui and console together and symptoms unchanged wiring is in good visual order and connection properly. Advised that the issue cannot be resolved due to cabinet harness failure and an additional factor interrupting control data sequencing likely involving non serviceable elements. Re installed unit and made no further charges.

"Arrived onsite for a wall oven that is turning itself on and off. When not in use. Upon arrival I found this to be true, I replaced the control and tested the unit and found the unit operating as designed. I also advised customer to connect the unit to Wi-Fi so it can get its firmware updated. Job complete."

Arrived onsite for a dryer with long dry times. Upon inspection I found that the unit had poor airflow but the unit heated. Upon further inspection I found an abnormal amount of lint buildup in the exhaust tub and the lint trap housing for a new unit I the inspected the vent tube and found more lint the as well as in the house vent tub as well i clean it out as well as I could a advised the customer to hav a vent cleaning company come out to have the vent cleaned/checked. I tested the unit and found that it had better airflow. Job complete

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new motor,impeller,spacer,ice bags divider,and ice bin. And tested unit and found unit operating as designed. Job complete."

Arrived onsite for a DW that is leaking from the left side of the door. Upon arrival I ran a diagnostic test and found a leak coming for that area. I replace the tub seal and tested the unit several times and found that the leak was gone. Job complete

Arrived on site for washer banging around and not staying balanced. Upon arrival confirmed issue. After further inspection I found suspension rods had completely failed and not supporting tub properly. Replaced rods and reassembled and tested unit. Found washer working as designed with no leaks. Call complete

"Arrived on site for dryer. Inspected unit and work area. Installed new hi limit thermostat, new timer, new heating element and new thermal fuse. Unit is now operating as designed. Chris SR-773669300"

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer not responding after the freeze. Found the valve harness unplugged. Reconnected connector and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Customer complaint was unit was rattling and vibrating a lot. inspected unit and found customer using old pedal stool from old washer on the new one. Unit was not properly leveled and causing some vibration noises. I gain access to the motor and removed rotor to check for anything stuck in the back. Inspected suspension and it looks to be functioning correctly. I leveled the pedal stool, and advised customer to keep an ion it to make sure it does not come out of level. Unit should be operating as designed and if any noises come back again to remove pedal stool and install the correct one. No leaks were observed during service, job completed."

Arrived on site to install new wash motor. Inspected unit and work area. Installed new motor and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

Arrived on site for leaking dishwasher.ran diagnostics. Ran diagnostics 10-2 vent error . Looks like door in vent is not closing properly . Replaced vent . Ran diagnostics. No water leaks detected at time of service. Job complete

Arrived on site for washer flashing low water flow error code . Found cold water valve clogged with sediment. Replaced valve . Hot water valve tested normal. Flushed cold water supply line . Re ran diagnostics wash test . All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for poor wash performance. Customer was having issues with tankless water heater when service call was places . Since todays visit water heater issues have been fixed . Customer has used unit , dishwasher issues have been corrected . Did do diagnostic test , no error codes and and passed test . No water leaks detected at time of service. Job complete"

"Arrived on site for dryer not heating . Checked terminal block getting correct voltage . Element ,thermal fuse, thermostats checked normal . Blower wheel is on secure ,no lint build up . Did find lint blocking air flow in exterior vent . Removed lint . Ran unit all tested normal. Unit is heating up . Called tech line to document . Sr # 7735663171"

"Arrived on site for refrigerator not cooling properly. Upon arrival found temps at 0/37, with ice bin full of ice cubes. Found all fans running and evap coil frosted evenly. Found thermistors within range. Found compressor hot but only drawing 0.5 amps. Instructed customer to keep an eye on temps with thermostats. Couldnt find any failures while on site. Call complete"

Arrived onsite for a washer making a hissing and grinding noise intermittently. The customer had a full load in the unit when I arrived. I watched the unit complete the cycle and work as designed. I inspected the lower part of the machine and found the gearcase and slider in good shape. I found a metal coat hanger under the rotor and I suspect this could have been making the noise when there was a heavier load in the machine. I ran a calibration cycle and a service cycle. All test past. I showed the customer that there is a very slow water drip coming out of the valve stem on the hot water wall valve and advised to get it changed. There were no other water leaks present at the time of service. The unit is working as designed. Call complete.

Arrived onsite for a refrigerator with water leaking causing ice build up and a door not aligned. I found the actual customers request is water is leaking under the deli drawer causing some ice build up and the deli harness retainer bracket keeps popping off the door. I found the harness in good condition and explained to the customer that I suspect it had been getting ice build up causing it to bind when the door was opened and popping the retainer bracket off. I found the bracket in good condition and reinstalled it. The bracket would not just pop back off. I found the drip pan straight but iced over not allowing it to drain. I found the drain tube restricted with debris causing the whole issue. I cleared the ice and the drip tube. I removed the drain tube and cleaned out the restriction. All is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived to correct money setting. I accessed the control and removed AA1, a requirement of this model and then set the coin requirement to 0. The unit resumed the customer specified operation. No leaks observed during service."