Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9392 customer reviews

James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found freezer door gasket has ice in it and is not sealing properly. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete

Near Ross Ln, Lago Vista, TX 78645
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW7100DC0 "Arrived on site for washer not starting . Found UI control not excepting any control commands , unable to put in diagnostics. Ordering UI control and HARNES . No water leaks detected at time of service ; ordrng 1 W10748425 (panel-cntl) and 1 WPW10442440 (harns-wire)"

Near East Dr, Austin, TX 78753
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site to Replace door for microwave. Found door has small ding on bottom center and same issues with Clock. Also noted retainer clip for door mounting is also missing. Due to possible software issue I am ordering new door, main control board, and clip..; ordrng 1 W10643974 (clip) and 1 W10860356 (door/mw)"

Near Trailside Bend, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. Customer advised that he had just removed some items from the FC section which could’ve caused the temps to be higher than expected. Ice cream was frozen hard. I tested the ice maker and found the ice maker would not harvest. When I opened the the FC door I found that the ice maker arm was down. I pushed it back up and found that it was broken. I removed and replaced the ice maker and tested and it operated as designed. Water filled the tray as well. No water leaks observed during service, job completed. I advised the customer to keep the FC door closed as much as possible so that the ice maker will produce ice."

Near Axehandle Trail, Austin, TX 78717
Kevin B.

Kevin B.

WASHER LG WM3170CW "Arrived on site and found customer is experiencing error code LE,. Took screencap and attached to quickpics the recommended fix on LG.com which is re-setting control board. After reset ran washer through diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service. job complete"

Near Palace Pkwy, Austin, TX 78748
Lou S.

Lou S.

COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left and right burner heads and tested. Both burners operated as designed. No gas leaks detected during service, job completed."

Near Parke Bluff Bend, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to replace suspension and hub for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Highlander Ct, Georgetown, TX 78626
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace switch. Customer also getting code F8E0 cooling fan error. Will need to replace fan as well.; ordrng 1 W11107275 (FAN)

Near I-10, Seguin, TX 78155
Leonardo C.

Leonardo C.

RANGE JENN-AIR JEC9530ADB Arrived on site to replace right switch and burner. Opened box for part and found damaged element. Will need to order new switch kit W10823734 x2.; ordrng 2 W10823734 (SWITCH KIT )s

Near N Interstate Hwy 35, Austin, TX 78701
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"

Near Leatherback Ln, Jollyville, TX 78729
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of temperature warm. Found ice on back wall of freezer. Ran test 6 in diagnostics and showed open sensor. Ordered UI board and main control. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (UI)

Near Pecan Falls, Canyon Lake, TX 78133
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not powering on, found control not responding. Removed and replaced control. And tested good, no leaks on site"

Near Williams Ridge Way, Austin, TX 78731
Robert J.

Robert J.

WASHER WHIRLPOOL GHW9150PW4 Arrived on job for complaints of code F11 . Check MCU

Near W Coll St, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFU0 . Arrived on site and sent washer into a diagnostic test cycle and found all functions are operating properly. There is no excessive noise from bearing tub or basket during agitation or spin cycle. Customer has had a good experience with the washer since the previous technician was here 4/4/19. No water leaks from connections at time of service job complete"

Near Dona Villa Dr, Austin, TX 78726
Ron J.

Ron J.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site on site for damage UI panel and making popping noise. Inspected unit and found panel. Tested unit and found customer is on LP and unit has not been converted. Will need to replace control panel and convert to LP.. ; ordrng 1 W10879587 (swtch-memb) and 1 WPW10591270 (spud orfce)

Near Lazy Trail Ct, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR GE PFSS6PKWBSS Arrived onsite for the refrigerator that has a loud humming sound when the water is dispensed. Mr stated that when he removed the filter and put in the bypass cap the unit wouldn’t dispense water at all. I found the filter head defective. I replaced the filter head and tested the unit. The unit is working as designed. Call complete.

Near Maritime Alps Way, Austin, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived on site for no ice. Powered unit on compressor powered on no frost forming on evaporator diagnosed leak in system unit will need an evaporator,compressor,filter drier and service valve.

Near Indian Bend Dr, Austin, TX 78734
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB7601AWW "Arrived on site for unit rack falling, found front wheel had broken off, found I was able to repair with some hardware on hand. To secure wheel back on And tested good, no leaks on site

Near Fast Horse Dr, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water & ice dispensers not operating. Upon further inspection, I attempted to get water from the dispenser and nothing happened. I unplugged the unit and waited 30 secs then plugged it back in and tested and got nothing. I removed and replaced the UI and tested and nothing. I verified voltage DC at the control and got 12.7VDC. I verified voltage at the UI and got 12.7VDC. I am ordering another UI and a main control No water leaks observed during service. ; ordrng 1 W11174836 (CONTROL-ELEC) and 1 W11214887 (CNTRL-ELEC)"

Near Buckeye Trail, Cedar Park, TX 78613
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mangan Way, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not drying. Ms stated the unit was not getting the dishes clean either. I ran diagnostics and found an F3E1 error stored multiple times. I tested the thermistor circuit from the control and was getting readings that were bouncing all over the place. I found the molex connector connections a little spread open where the attach to the control. I tightened the connection and ran the diagnostics cycle. The unit completed the cycle but the thermistor failed. Need to replace the OWI to complete service. Ordering WPW10705575 SENSOR.; ordrng 1 WPW10705575 (SENSOR)

Near Verbena Pkwy, Spicewood, TX 78669
Joel G.

Joel G.

FREEZER MAYTAG MFC2062FEZ01 "Arrived on site to diagnose fridge not cooling ff side. Ran diags and found evap fan not coming on. No voltage to it at the board. Replaced, same issue. Now getting voltage. Replaced motor and verified operations. Informed customer of having copper line to fridge and to monitor it at all times. Verified no water leaks at time of svc call."

Near Laguna Vista Dr, Waco, TX 76708
Joel G.

Joel G.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site to diagnose fridge not cooling. Found multiple leaks, one on evaporator and another one on a joint at process stub. Replaced parts and verified operation. Recharged on high side To specs and verified no leaks. Unit not hooked to water."

Near Acree St, Waco, TX 76711
Brandon C.

Brandon C.

WASHER SAMSUNG WF448AAPXAA "Arrived on site for customer complaint of water level error, I found a lot of suds inside unit when no soap was added during test cycle. Instructed customer to clean unit and use less soap

Near Burgess Ln, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,removed evaporator cover found no traces of dye on evaporator. Resoldered weld joints,vacuumed system down,unit slowly losing vacuum Checked weld joints no leaks. Diagnosed leak could be from manufacture weld joints on evaporator that are covered under heat shrink. Ordering a new evaporator ; ordrng 1 WPW10317014 (EVAPORATOR )"

Near W 36th St, Austin, TX 78731
Lou S.

Lou S.

DISHWASHER MAYTAG MDB7749SBM3 "arrived on site to inspect dishwasher no operation. Upon further inspection, I find the unit unresponsive at the UI panel. I removed the outer door panel and found that the control had shorted and melted. Also found that the power/element connector was melted. I tested voltage to the unit at the connector and got 125V. I tested the element and it showed to be good, but it had a rusted spot on it. I put the unit back together and left it unplugged at the control and the power off for safety reasons. No water leaks observed during service, job completed."

Near Lockleven Loop, Austin, TX 78750
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and installed new gaskets, adapter and ice maker. I also installed perma gum around intake and return air ducts on rear wall to aid in sealing of air. Cycled power to unit and tested. Unit tests good. Job complete"

Near Saddle Blanket Pl, Leander, TX 78641
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site for “broken knob” complaint. Inspected unit and found control panel broken. Removed and replaced control panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Toscana Ave, Austin, TX 78724
Tyler B.

Tyler B.

RANGE GE JGBS10DEKWW "Arrived on site for unit not igniting on left side of burners, found spark module had failed, replaced and tested good. No gas leaks on site"

Near Manish Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for poor washability concerns. Found that the spray arms were loose and not turning with full force. Corrected lower spray arm and unit now has proper washability performance. Suggested to customer to raise water temperature and run cleaner through unit to maximize its performance.

Near Waizel Way, Georgetown, TX 78626
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with low fan speed. Checked for error codes and found F8-E0 (Low fan speed) And F6-E4 (UI ACU status mismatch) Found issues with unit due to failed control and UI ordering parts and 1 W11261167 (CONTROL ) and 1 W11296171 (UI)

Near Kenney Fort Crossing, Round Rock, TX 78665
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher door opening too fast. Tested and inspected unit and found spring bent at end not connected to spring bushing. Made adjustments to spring and connected. Tested unit and all operations are normal. No water leaks present at time of service.

Near Kenney Fort Crossing, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS311SDHM02

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

RANGE GE JT3000DFBB "Arrived on site for customer complaint of broken glass, I found the new glass window had debris between the two sheets of glass which I could not clean, ordering new glass. ; ordrng 1 WB56X27480 (window pack asm)"

Near Saddle Blanket Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for ice spilling on floor,per customer in the middle of night ice will empty bin on floor,tested ice dispenser not engaging,power cycled unit found auger motor constantly running without engaging switch after a power cycle. Called tech support per tech support need to replace Niagera control 7724973013; ordrng 1 WP2318054 (CONTROL) and 1 WPW10200659 (CONTROL)"

Near W 35th St, Austin, TX 78703
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “F06E02 error code” complaint. Per my previous diagnosis, removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Roderick Lawson Ln, Austin, TX 78754
Ron J.

Ron J.

DRYER SAMSUNG DV448AEP/XAA "Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit, found within range. Tested relay on control to element and found correct. Gained access to heating element assembly and thermal fuses. Found thermal cut off opened. Manufacturer recommends to replace as assembly.

Near Oro Ct, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher not advancing. Upon further inspection, I placed the unit in diagnostics showing no error codes. I found that the unit is plugged into an extension cord to an outlet on an adjacent wall across from the unit. Unit operated as designed. I ran the unit in normal mode and after approximately 7 mins the unit stopped and the motor sounded as if it was having a difficult time starting back up. I unplugged the OWI sensor and the unit operated. I also found that the dispenser door was broken. I removed and replaced the dispenser and tested. It operated as designed. I used a dispenser from another completed job from today. I am ordering an OWI sensor and will return with the sump/motor assembly and main control. No water leaks observed during service.; ordrng 1 W11084121 (sensor)"

Near Navigator Dr, Austin, TX 78717
Ron J.

Ron J.

VENTHOOD WHIRLPOOL GXW7336DXS1 "Arrived on site for noisy vent hood / observed operation, found slight vibration. Installed sounds pads, operational sound level was improved. Confirmed all vent hood operations worked with no issues. I spoke with builder got confirmation failure was corrected"

Near Abelia Ln, Leander, TX 78641
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for damaged door gasket. Inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to let set for 24 hours to make sure adhesive sets properly. No other repairs are needed at this time.

Near Soft Shore Lane, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site washer making loud noise. Tested and inspected unit and found agitator loose. Removed and reinstalled and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Soft Shore Lane, Pflugerville, TX 78660
Ron J.

Ron J.

COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for to install previous diagnosed parts. Removed all parts and installed new. Found no power at UI, disassembled unit and tested fuse on module and found closed. Tested voltage to unit at terminal block and found 240 volts. Found module DOA.. ; ordrng 1 W10857230 (module)"

Near La Mesa Ln, Georgetown, TX 78628
Ron J.

Ron J.

REFRIGERATOR KITCHENAID KRMF706ESS02 "Arrived site for no ice and freezer is not freezing. Checked freezer temp read 22 degrees and refrigerator 38 degrees. Enter test mode received open fresh food thermistor, ran test a second time thermistor passed. Determined control board faulty.; ordrng 1 WPW10675033 (cntrl-elec)"

Near Scissortail Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site or right to burner knobs being hard to turn. Found that the control panel was not properly in place. I just did control panel brackets and control to allow for proper burner knob functions. House was unoccupied and open. Notified builder via phone.

Near Cedar Dr, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER MAYTAG MHW5100DW "Arrived on site for door locked and error code. Customer had shut off breaker , and has used unit couple of times with no issues . Ran diagnostics got over flow error . Test cycle all checked good . Couldn’t duplicate error . No water leaks detected at time at service . Job complete"

Near Avenue D, Austin, TX 78751
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.

Near Box Canyon Rd, Wimberley, TX 78676
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MHE14XKB Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.

Near Farm to Market 535, Red Rock, TX 78662
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5090GW Arrived on job for complaints of filling with water in off position. Stack unit need 2 techs ; ordrng 1 CNOTE (2 TECH ) and 1 W11044834 (valve)

Near Buerger Ln, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the refrigerator still not making ice. I found the ice maker turned off on the emitter control. Ms stated they hadn’t touched anything since the previous tech left. I found no error codes in the ice maker. I ran the harvest test and the fill test and the unit worked as designed. I set the unit to max ice and the ice box fan is working as designed. The unit should be working as designed and I explained this to ms. Call complete.

Near Halbert Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on job for complaints of gasket damaged and mullion wet. Replaced gasket and checked mullion, found open wire in mullion. ; ordrng 1 WPW10311757 (rail-mulln)"

Near Hiram Cook, Blanco, TX 78606
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of leaks. Stack u it need 2 men. Ordered hoses for under side. No sign water from above. Able to see after removing bellow.; ordrng 1 CNOTE (2MAN) and 1 W11316609 (PUMP ASSEMBLY ) and 1 W11318802 (HOSE) and 1 W11321010 (DISPENSER )

Near Whitney Run, Buda, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to test unit for door not closing. Test unit and found broken door key on door. Will need to order new black door W11247223. ordrng 1 W11247223 (DOOR BLACK )

Near Golden Leaf Drive, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is still frosting over the evaporator. Will need to bring back control board, user interface, and a new thermistor to correct the issue. Tightened the current thermistor to the evaporator with zip ties, this might provide some usability for the customer while the parts are on order. No water leaks from connections at time of service,.; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11366397 (HARNESS)"

Near Shiloh Dr, Austin, TX 78745
Al R.

Al R.

RANGE GE JB258DM1BB "Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"

Near Thomas Arnold Rd, Salado, TX 76571
Al R.

Al R.

WASHER MAYTAG MVWX655DW Arrived to inspect washer making loud noises during operation.Plugged in unit and unit sounds are NORMAL sounds for the unit.CALIBRATED UNIT AND AGITATING AND SPIN CYCLES WERE NORMAL SOUNDS.JOB COMPLETE

Near E Central Texas Expy, Killeen, TX 76543
James C.

James C.

DISHWASHER IKEA IUD8555DX4 Arrived on site and tested operation. I found that the wheels for lower rack are warped on front 2 rollers causing rack to roll off the side of the door. Ran diagnostics to test for faults and operation. I found that the unit is operating properly and no faults at end of cycle. Unit will need new rollers on lower rack to repair; ordrng 4 WPW10195417 (wheel)s

Near Monaco Dr, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSP48QFS05 Arrived onsite for the refrigerator with a no ice condition due to not filling with water. I jumped the unit to put it in a harvest and the unit completed the harvest but did not fill. I jumped the valve at the ice maker and the mold filled with water. I replaced the ice maker. I jumped the new icemaker to put it in a harvest and the mold still didn’t fill with water. I jumped the valve again from the ice maker and the mold started filling. I ran a second harvest and the mold filled with water. I explained to the customer that the valve did have issues and was not opening every time. Call complete.

Near Mesa Dr, Austin, TX 78731
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site for the unit panel is damaged. Found a small dent on the lower section. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ash St, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE LGHX2636TF Arrived on job for complaints of frost in freezer top. Replaced gasket and test operation.

Near Theriot Trail, Johnson City, TX 78636
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for unit only working in quick wash. Powered on unit and found unit not starting on normal. Removed console and control and replaced both than unit tested good. Now starting and washing on all cycles. No leaks on site

Near Hawk Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and heat treated freezer gasket due to sweating on outside. Likely air pocket in door allowing sweating to occur. Ordering door to repair. Office to reschedule. ; ordrng 1 LW11202405 (STAINLESS FREEZER DOOR)

Near Riverton Dr, Austin, TX 78729
Scott  M.

Scott M.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site , replaced hinges ,outer glass ,vent . Replaced door . All checked good . Quick preheat . Job complete ."

Near Indigo Broom Loop, Austin, TX 78733
Kevin B.

Kevin B.

RANGE JENN-AIR JJW9530CAW "Arrived on site and found right hinge has failed on door, hinge is no longer available to be ordered due to age.

Near N Interstate 35, San Marcos, TX 78666
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not stop and will continuously wash. Customer advise that she has to unplug the unit or else it will continuously wash. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Noton St, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of water dispenser leaking water on bottom on RC floor. Did find, filter was not fully installed to housing. Was able to properly secure filter using channel locks. Did find also that customer does not have filter cap for easy installation. Advised customer of findings and advised will have filter cap shipped to customer’s home. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (SHIP2CUST) and 1 W11189114 (cap-filter)"

Near Creekview Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “not cooling in fresh foods area” complaint. Inspected unit and found massive amount of ice on fresh foods evaporator. Instructed customer to have unit thawed out 24 hours before tech returns for repairs. No leaks detected, at time of service.

Near Wet Season Dr, Austin, TX 78754
Kevin B.

Kevin B.

WASHER AMANA NTW4605EW0 "Arrived on site and replaced drain pump diagnosed on previous visit, after replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"

Near Teri Rd, Austin, TX 78744
Ron J.

Ron J.

VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on site for vent hood rattling. Performed diagnostics and tested vent hood. Removed vent hood and found sheet rock interfering with fan. Removed object and installed motor. Tested unit. All tested good.

Near Civita Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL HR90961236 Arrived on site and inspected refrigerator and there is a shallow dent on the right hand side corner of the fresh food door. No water leaks detected at time of service.

Near W Slaughter Ln, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS278DBS11 Arrived on site to replace hinges. Replaced hinges test unit an dunit test good job complete.

Near Exposition Blvd, Austin, TX 78703
Paul R.

Paul R.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer that has an odor. Ms stated the unit hasn’t been drying the clothes and after the cycle they are still wet. I found the dryer cycling between 120-165 degrees at the exhaust with the flex hose disconnected but with the hose connected the temperature would stay idle indicating the apartment venting is restricted. I advised ms to call the maintenance team and have the duct cleaned. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill up with water and nothing happens. Found the unit sump and motor is defective. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Daylily Loop, Georgetown, TX 78626
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to install parts I previously ordered. Replaced all parts and verified operations. Verified no water leaks at time of svc call.

Near Co Rd 100, Georgetown, TX 78626
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived onsite for customer complaint of dishwasher getting error F3E2 and not starting. Attempted to enter diagnostics and found, UI panel not responding to touches. Found control panel faulty. P&L are as follows; W10815487 (UI Panel). Removed and replaced UI assembly. Reassembled. Tested unit. Unit now comes on as intended. All water connections were dry at time of service."

Near Marshall Trail, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00

Near Eric St, Little River-Academy, TX 76554
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL KFCP22EXMP4 Arrived on site to diagnose dripping from frz side and not making ice. Found thick layer of ice due to drain clogged and not allowing door to close properly and activate door switch. Replaced drain tube and verified operation of ice maker and defrosted drain. Verified no water leaks at time of svc call.

Near Juneau Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER LG WT7600HKA Arrived on site for washer not operating properly. Tested and inspected unit and found issues with pump assembly. Removed failed part and replaced with new. Also found drain hose too far down drain line. Adjusted and zip tie line in place. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cotton Farm Trail, , TX 78641
Leonardo C.

Leonardo C.

DISHWASHER UNKNOWN UDT555SAFP0 Arrived on site to replace hinges. Replaced hinges test unit and unit test good.

Near Westmorland Dr, Austin, TX 78745
Al R.

Al R.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect dishwasher not powering on. Confirmed the complaint and removed and replaced the control. Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.

Near Deorsam Loop, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for customer complaint of 5 door refrigerator making grinding noises. Found FC door not closing properly and condensation build up. Also found ice scrapping on FC evaporator fan. Removed all ice build up near fan. Adjusted doors and cleaned all condensation. Door now closes well to cabinet. All water connections were dry at time of service.

Near Monticello Ct, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 arrived on site and found saved F5E2, ran a diagnostic cycle and all functions are operating properly. Started washer with the correct amount of detergent on a normal cycle with a normal load. Washer is progressing normally, spoke with tech line and they had no further recommendation on how to change customers experience. Took a picture that customer had written “test” several times and pressed marker points with a waterproof marker She then described how the written word “test” came off but the points did not. Washer is operating as intended, no water leaks from connections at time of service.7724959772"

Near Tecoma Circle, Austin, TX 78735
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and inspected for dYe with uv light. I found no dye but freezer is not cooling. Installed new compressor, drier, and 3 way valve. Charged with 6oz 134a and tested for proper cooling. Both compartments now cooling. Instructed customer that unit will take 24 hours to reach set temp and 48 hours for ice production"

Near Peregrine Way, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER GE GDF520PGJ2BB Arrived on site for dishwasher not operating and beeping tested and inspected unit and found unit will intermittently work and not work at times. Found issue to be with door latch. Ordering latchno water leaks present at time of service.; ordrng 1 WD21X10490 (LATCH )

Near Spotted Fawn Dr, Hutto, TX 78634
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found UI is not responding reset connection and functions have returned. No water leaks detected at time of service, job complete"

Near W Slaughter Ln, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found user interface is not responding, disconnected control panel and after resetting connection it is now functioning normally. No water leaks from connections at time of service, job complete"

Near W Slaughter Ln, Austin, TX 78749
Brandon C.

Brandon C.

RANGE WHIRLPOOL RBS305PRB00 "Arrived on site for customer complaint of door lock not unlocking, found faulty control. I replaced control, unit tested good."

Near Rivulet Ln, Lakeway, TX 78738
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the dispenser lid will not open during cycles. Tested the unit in diagnostics and found the dispenser lid is defective. Replace the dispenser assembly and tested the unit. Unit works properly and all water connections are dry at the time of service.

Near Spanish Foal Trail, Georgetown, TX 78626
Joel G.

Joel G.

DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose dryer PTS switch fallen. Found switch and button needing replaced. Replaced parts and verified operation. Informed customer of regular venting cleaning and fire hazards.

Near N Celia Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found unit pressure system fault. Complaint of not spinning out clothes consistently. Cleared drain hose and tested unit. All checks good. Advised less soap and use and affresh cleaning. All checks good.

Near 12 Oaks Ln, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site and inspected refrigerator and found it is dented on the right hand side towards the rear of the cabinet. Cardboard rear panel is also torn. Doors were not leveled and have scratched the interior surface floor of the liner and upper interior. Took pictures, Spoke with techline to report physical cosmetic damage.

Near Cherry Meadow Dr, Austin, TX 78745
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for the unit dispenser will not close. Tested the unit and found the gasket on the dispenser came apart. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Bilboa Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for leaking after prev tech already cleared drain. Found ice build up in drain in fresh food compartment,removed compressor cover,removed drain tube in compressor compartment found obstruction in drain,cleared drain tube,reinstalled drain tube added sealer around drain tube. Advised customer to defrost unit 24hrs to clear drain"

Near Merlot, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and found ice build up in ice chute. Accessed paddle and ice door. I found that the chute kit was coming off door. Removed and found that the liner is separating from chute opening. Installed new door kit and found it will not align properly due to separation. Unit will need new door to repair ; ordrng 1 CNOTE (AUTHO) and 1 LW10214263B (dor-fip bl)

Near N Rim Dr, Leander, TX 78641
Paul R.

Paul R.

DRYER WHIRLPOOL WED94HEXW1 Arrived onsite for the dryer that giving a check lint screen message. I found the temperatures cycling between 142-172 degrees and the dryer working as designed. Ms stated the message had stopped appearing. I checked stored error codes and had an F4E3 restricted airflow error but the unit is venting correctly at this time. I ran the install diagnostics cycle and found the dryer functioning properly and showing good airflow. I did find a kink in the duct coming out of the wall and it is possible that lint could have built up there at one point. Call complete.

Near Mt Bonnell Dr, Austin, TX 78731
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS7 Arrived onsite for the microwave to replace the damper that was damaged on the previous visit and possibly the wrapper because it’s bowed out by the control panel. I found the inner rail next to the control panel bowed out causing the wrapper to bow out. I straightened the inner rail and the wrapper is even with the control now. I trimmed the house vent off even with the bottom of the cabinet but the damper wouldn’t clear the hole without damaging it. The wall bracket should have been installed a little lower. I removed the duct after mounting the microwave and installed the damper. I remounted the duct and tested the fan to make sure the damper was opening and closing. The unit is working as designed. Call complete.

Near Cavalry Ct, Austin, TX 78731
Thomas L.

Thomas L.

COOKTOP GE JGS650SEF1SS Arrived on site or improper burner operations. One of the burner valves has damaged threads. Package is plastic bag and allowed damage..; ordrng 1 WB21X20612 (valve burner )

Near Palestine Cove, Hutto, TX 78634
Steve C.

Steve C.

OVEN WHIRLPOOL WFE550S0HZ0 Arrived on site unit has the error code F6E1. Found the unit broil will not turn off. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and job complete.

Near Madrone Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “oven not working” complaint. Inspected unit and found unit will come on and shut off after a minute. Light will not shut off, either. Door rod is missing. Ordering new door rod and control. . No leaks detected, at time of service.; ordrng 1 W10273192 (rod-door) and 1 W10885069 (cntrl-elec)"

Near Copperfield Dr, Austin, TX 78753
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to install parts I previously ordered. Installed all parts and verified operations. All is normal. Customer to follow user/care guide for best performance of unit.

Near Calhoun Lane, , TX 78633
Wesley P.

Wesley P.

ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site and started icemaker up and found unit operating without compressor function. Sounds indicated possible start relay issue. Ordering compressor and Evap and start device. ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11098401 (relay-strt) and 1 WPW10143759 (dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)

Near Greenway St, Austin, TX 78705
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to replaced all parts. Replaced parts test unit for gas leaks no leaks present at this time. All burners working and operating as designed.

Near Anchusa Trail, Austin, TX 78736
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived on site to diagnose a refrigerator that is building frost on the freezer wall. Tested unit and found no mechanical failures at this time but airflow restricted through freezer temperature settings and item placement and fresh food section. Advised homeowner on the settings and item placement to prevent air blockage. No further repairs are needed at this time and all is working properly. No leaks were found at time of service.

Near Concho Trail, Kingsland, TX 78639
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, I found faulty valve, I replaced valve unit tested good.

Near Muhly Cove, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR GE DFE28JSKBSS "Arrived on site to replace ice door, indoor control, and water valves for refrigerator. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Co Rd 144B, Marble Falls, TX 78654
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of not cleaning well. Ran diagnostics and no codes. All water valves working. Ran calibration to help with load size. No leaks detected at time of service

Near Leaning Oak Cir, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice. Icemaker not running through a forced cycle,diagnosed faulty icemaker,installed new icemaker power cycled unit,icemaker ran through a cycle and filled with water"

Near Pusch Ridge Loop, Austin, TX 78749
Thomas L.

Thomas L.

DRYER LG DLE7200WE Arrived on site for no operation. Unit has a failed door switch.

Near Palo Blanco Creek Ln, , TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF707ESS01 arrived on site and replaced LED light in freezer. Water connections are all dry

Near Longhorn Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

DRYER LG DLE7200WE Arrived on site for no operation. Unit has a failed door switch.

Near Palo Blanco Creek Ln, , TX 78633
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 On site for the new door that was previously replace the greens are going vertical instead of horizontal. Replace the right door and the nameplate and the unit is working properly. All water connections were dry at the time of service.

Near Tordesillas Dr., Georgetown, TX 78626
Scott  M.

Scott M.

DRYER MAYTAG MGDB765FW0 Arrived on site for door popping open . Found latch had flattened out . Replaced catch . Also found stuck keypad on UI. Ordering UI overlay . call to set return; ordrng 1 W11089306 (OVER LAY UI CONTROL)

Near Blueridge Trail, Austin, TX 78746
Thomas L.

Thomas L.

RANGE WHIRLPOOL GW399LXUS06 Arrived on site for unit not accepting commands. Found defective switch membrane not accepting numeral commands. Replaced membrane and unit now accepted all commands.

Near Bartlett Peak Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found dryer venting on outside with very little air coming out. Advised customer to have dryer venting check by apartment maintenance. No other issues found. Dryer vent clean of lint at time of service.

Near Town Center Dr, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KFCO22EVBL2 Arrived on site and inspected unit for leaks. I found drain frozen. Installed new drain tube and cleared ice from evaporator tray. Unit tests good. Job complete

Near N Rim Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KFXS25RYMS4 "Arrived onnsite and found drawer slide on shelf to have slipped out of rivets. Either entire shelf with drawer is needed as assembly. Or shelf, both slides and rivets are needed 1 W11243759 (SHELF AND ROLLER ASSEMBLY )"

Near Skyflower Dr, Austin, TX 78759
Joel G.

Joel G.

RANGE WHIRLPOOL WFG505M0BW0 Arrived on site to install parts ordered by previous tech. Replaced parts and verified operations. Found no leaks at time of svc call.

Near Old Mill Rd, Cedar Park, TX 78613
Ron J.

Ron J.

REFRIGERATOR GE ZISS480DRISS Arrived on call for a no cool issue. Confirmed evaporator fan and condenser fan are running. Tested compressor voltage and found within range. Found condenser at ambient temperature. Found restriction in seal system. Sealed system failure needs replacement compressor / evaporator / drier / access valve. 1 TJAF120 (ACCESS VALVE ) and 1 WR84X10038 (evap asm w/heater) and 1 WR86X96 (drier) and 1 WR87X10111 (compressor)

Near Threadgill Ranch Rd, Burnet, TX 78611
Clif L.

Clif L.

REFRIGERATOR ELECTROLUX EI32AF80QSE Arrived On site to replace icemaker and water valve for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Marie Ln, Kingsland, TX 78639
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for customer complaint of wall oven door dented. Confirmed issues. Removed and replaced outer door assembly. Reassembled. Installed nameplate. Customer satisfied with new replacement. No other issues found.

Near Round Rock, TX 78681
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site to diagnose an ice machine that is not producing. Found cutter grid broken in unit. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site to test unit for unit not heating. Test unit and found bad magnetron and wires melted to transformer and transformer connection burned off. Will need new magnetron new transformer and wire harness.

Near Antigo Ln, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site to diagnose a refrigerator is building moisture in the cavity. Tested unit and found air leak through door gasket on lower right RC door. Reshaped gasket using applied heat and tested unit. Found all is functioning properly at this time. There’s no water hooked up to unit at time of service.

Near 3rd St, Marble Falls, TX 78654
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site and inspected refrigerator and found water dispenser is not operating properly. Water flow is weaker when water filter is installed. When bypass is installed water flow improves. Replaced reservoir and this has improved water flow overall but still recommend that filter be changed again. No water leaks from connections at time of service, job complete."

Near Kemp Hills Dr, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR GE DFE28JSKHSS Arrived on site to diagnose a refrigerator that is intermittently not cooling in the freezer. Tested unit and found main control board not cycling unit correctly due to internal short. Replaced control board and tested unit. Found functioning properly at this time. No leaks were found after services were performed.

Near Link Dr, Kingsland, TX 78639
Ron J.

Ron J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittent cooling. Inspected unit and evaporator. Found no frost buildup on RC evaporator. Performed diagnostics mode and tested thermistor and defrost cycle. Found when pulled out of diagnostics mode that relay on control was clicking and not making contact, due to normal wear and tear. Removed control and installed new. Tested operation, all tested good, no water leaks present ."

Near Bold Sundown, Liberty Hill, TX 78642
Steve C.

Steve C.

FREEZER WHIRLPOOL WZC3115DW01 Arrived on site to replace the compressor and access valve with a uv drier due to unit not freezing. Replaced all parts and added 4.8 oz of refrigerant. Tested the unit and unit works properly and no water connections to the unit.

Near Mc Phaul St, Austin, TX 78758
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KEMC308KSS0 Arrived on site to test unit for door broken. Found door had come off. Customer can’t couldn’t find the screws. Will need screws that attaches outer glass to door. Couldn’t take a picture and couldn’t find the screws on break down. Will need to research ;

Near Covered Bridge Dr, Austin, TX 78736
Scott  M.

Scott M.

DRYER MAYTAG MED5500FW2 "Arrived on site . Ran diagnostics got 4-1,4-3,4-4,1-1 codes . Also unit is rattling a bit . Ordering control ,thermistor ,repair kit ..; ordrng 1 W10875487 (cntrl-elec)"

Near Riva Ridge Rd, Austin, TX 78746
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for washer leaking . Ran diagnostics water was under unit . No error codes . Took back off ( stacked unit ) no water from drain or valve . Water dripping from bottom counter weight . Removed bellow and couldn’t find any rips or holes in bellow , did see water trails from the bottom of bellow to counter weight . Replaced bellow . Ran test no water visible under unit . No other water leaks detected at time of service . Job complete ."

Near Valiant Cir, Austin, TX 78749
Joel G.

Joel G.

WASHER WHIRLPOOL WTW7300DW0 "Arrived on site to diagnose washer leaking. Ran diags, no error codes. Ran valve diags and found rinse valve leaking at the housing And sealed. Replaced, ran diags again and verified no water leaks at time of svc call. Drain is secure."

Near Ronald West Reagan Blvd, Liberty Hill, TX 78642
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for customer complaint of wall oven door dented. Confirmed issues. Removed and replaced outer door assembly. Reassembled. Installed nameplate. Customer satisfied with new replacement. No other issues found.

Near Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for freezing in fresh food. Removed diffuser cover found diffuser door stuck open diagnosed faulty diffuser installed new diffuser assembly.

Near Wapiti Rd, Buda, TX 78610
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to install parts ordered by previous tech. Replaced parts and verified operations. Verified no water leaks at time of svc call."

Near Bondick Rd, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR IKEA ISC21CNEDS00 "Arrived on site for “loud noises and condensation buildup” complaint. Per my previous diagnosis, removed and replaced fresh foods door gasket. Unit is performing as designed. No leaks detected, at time of service."

Near Parkfield Dr, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ER8YHMXSL00 Arrived on site and found temperature in freezer is 15-20 degrees. Disassembled freezer and took pictures of evaporator and sent to LM he recommended ordering process stub and UV dryer. No water leaks detected at time of service.; ordrng 1 SEALEDSYSTEM and 1 SF8404 (STUB) and 1 WPW10143759 (dryer)

Near Trendal Ln, Austin, TX 78744
Robert J.

Robert J.

OVEN FRIGIDAIRE FFET3025PSD Arrived on job for complaints of not heating upper oven. Found bake element open. Replaced element and test.

Near Rockwall Cir, Blanco, TX 78606
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS517C1DM01 Arrived on site to diagnose a refrigerator that is not closing properly. Tested unit and found no mechanical failures at this time and no repairs needed. No leaks were found at time of service.

Near Hi Cir W, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer wash cycle not operating properly. Upon arrival customer informed me that unit is not cleaning clothes very well. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on proper soap usage and loading of unit. No water leaks present at time of service.

Near Llano River Trail, Hutto, TX 78634
James C.

James C.

DRYER MAYTAG MGDX655DW2 Arrived on site and installed new temp switch. Tested operation and found temps slightly better but still short cycling. Inspected vent hose and found it to have water building up in vent hose. Instructed customer of findings and recommended they have builder inspect vent for obstructions and leaks. Job complete

Near Rusk Bluff Ave, Leander, TX 78641
Scott  M.

Scott M.

DRYER WHIRLPOOL WED9550WW0 "Arrived on site for dryer tumbling but not heating . Found element coil broken , all other fuses and thermostats checked good . Replaced element , unit checked out . Removed lint from unit cabinet . No lint build up at time of service . Job complete ."

Near Beardsley Ln, Austin, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived onnsite and found corroded cap tube and symptoms of leaking sealed system causing poor cooling. Ordering compressor and Evap to repair. Hi likelihood of repair failure due to brittle cap tube and corrosion..; ordrng 1 SEALEDSYSTEM (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)

Near Windsor Rd, Austin, TX 78703
Ron J.

Ron J.

OVEN JENN-AIR JJW9330DDS Arrived onsite for oven; found shorted keypad failure. Perform diagnostics found broil / clock / number 5 key not working. / gained access dissembled unit checked ribbon connections. Installed new console (black) tested all operation / tested good

Near Co Rd 202, Liberty Hill, TX 78642
Wesley P.

Wesley P.

OVEN GE PGB911SEJ1SS Arrived onnsite and found no bake function igniting. Found broil operating. Bake Ignitor not ohmin* properly. Replaced. Still no operation. Ordering control assembly and returning with valve. ; ordrng 1 WB49X25842 (overlay and control)

Near Parkfield Dr, Austin, TX 78758
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not making ice. Ran diag and found e2 error for Im lost home position. And checked ice box fans. Found ice fan running very slow. Removed ice box, replaced ice maker, removed fan and found blower to spin roughly, replaced ice fan and reassembled. Ran dia, checked air flow and checked good, and ran ice maker with no codes and filled ice maker. No leaks on site .

Near Centennial Loop, Round Rock, TX 78665
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for no operation. Arrived and found unit totally dead. Opened rear panel to find a loose harness connection. Reconnected harness, tested, all operations are normal."

Near Kirkhill St, Hutto, TX 78634
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator that stopped cooling again. I found a leak at the filter drier where the cap tube was soldered. I found the compressor only drawing .33 amps and the suction and discharge lines the same temp. Ordering UV drier and ordering the compressor just in case. Ordering W10507884 COMPRESSOR & WPW10143759 DRIER-UV..; ordrng 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)

Near W 36th St, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for unit leaking water. The unit is not leaking water but rather condensating on the suction line dripping on the floor. The control board is keeping the unit running too long thus the frost and then the condensation. .; ordrng 1 W11333076 (CONTROL)

Near Coopers Hill Rd, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found fault for drain pump. Tested drain pump and found it to not be moving water and making a rattling noise. Inspected for obstructions and found none. Installed new drain pump and tested operation. Unit working properly and all functions test good. Job complete

Near Callahan Ln, Leander, TX 78641
Wesley P.

Wesley P.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Arrived onnsite and found unit would operate properly after canceling unit and resetting. Advised customer on findings.

Near Alegria Rd, Austin, TX 78757
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to inspect refrigerator loosing power. Customer led me to the garage to the breaker box and it was discovered the unit is on an Arch Fault breaker.Customer witnessed the issue and will contact her builder to get the issue resolved.JOB COMPLETE.

Near Fenton Ln, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL MGD6630HC0 "Arrived on site ,replaced acu control . Ran diagnostics ,all checked good . No new error codes . No lint build up at time of service . Job complete ."

Near Westfield Dr, Austin, TX 78731
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL IBMS1455DS00 "Arrived on site and installed buttons and rings to repair, control not needed. All checks good. Unit is now operating as designed."

Near Craig Dr, Austin, TX 78727
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH73521CS4 "Arrived on site for unit not heating. Removed unit and replaced cap, mag, trans and diode. And tested good."

Near Turnbull Loop, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for ice formation in freezer and no ice. Found ice build up on right side of door,adjusted freezer gasket. Ran diagnostics icemaker passed harvest test,ran fill test no water,removed inlet tube from hinge to valve,ran fill test water exiting valve. Removed fill tube found obstruction in fill tube that runs from valve into liner to left hand door hinge,unable to remove obstruction. and 1 W10883965 (TUBE WATER) and 1 W11223013 (TUBE WATER)"

Near Pinot Blanc, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for fresh food evaporator incased in ice. Defrosted fresh food evaporator,replaced thermistor,secured thermistor to straight section of suction line above copper to copper weld joint using a zip tie. Replaced fan scroll due to damage and replaced side wall thermistor"

Near Lucca Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DC4 Arrived onsite for customer complaint of dryer getting L2 error and not drying. Checked incoming voltage and found 240v. Removed and replaced control. Reassembled and tested. Unit work per for 30 secs and L2 error returned. Checked voltage at terminal block and found RED wire not getting any voltage. Found getting 240v at plug and receptacle. Advised customer needs dryer cord to resolve issue. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Pablo Circle, Round Rock, TX 78665
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of hose leaking. Found drain line cut. Replaced hose and test. No leaks detected at time of service

Near Peakside Circle, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site. No lights and no ice ,condensation around IM . Ran diagnostics found pantry control failed .will need main control ,pantry ,UI control , HARNES . Nonwater leaks detected at time of service ; ordrng 1 W10894103 (UI CONTROL) and 1 W11170612 (PANTRY HARNES) and 1 WPW10624574 (cntrl-elec)"

Near Key West Cove, Austin, TX 78746
Brandon C.

Brandon C.

FREEZER KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of freezer having an air leak, found leak coming from freezer door. Ordering door. ; ordrng 1 W10634624 (dor-fip ss)"

Near Eagle Vista Court, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02

Near Lake Park Rd, Belton, TX 76513
Joel G.

Joel G.

REFRIGERATOR LG LFXS29626S/00 "Arrived on site to install parts I previously ordered. Verified 55 psi on low side with compressor running. Replaced parts, pulled deep vacuum and recharged to specs on high side. When I plugged unit back in, compressor came on but shut off and not giving an error code. I forced it to come on and it came on and stayed on and started to cool. Customer to give unit about 48 hrs for it to get down to set temps. Unit was in garage and not hooked to water."

Near High Lonesome, Leander, TX 78641
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for customer complaint of dishwasher not heating and leaving water in tub. Ran diagnostics and found error code F7E1 (Heater Error). Cleared error code and manually tested heater. Found heater now works as intended. Advised customer of using rinse aid and purging hot water at the sink prior to starting cycle. No other issues found. All water connections were dry at time of service.

Near Onion Branch Cove, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR KENMORE 795.775466 Arrived onsite for customer complaint of freezer door on french door refrigerator not aligned and falling off. Found hinge on RH side of door broken. Found assembly which holds the door is no longer available. Advised customer of findings. Unit unplugged at this time.

Near Amber Skyway Cove, Round Rock, TX 78665
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job to replace harness. After replacement of harness still no power to motor. Removed top and found loose connection at Control. No leaks detected at time of service

Near Trainer Wuest Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Powered unit on found leak at suction line appears line was crimped. Removed damaged section of suction line installed new compressor and drier,installed repaired section of suction line. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,low side reading -20 high side 20,diagnosed restriction in system. Removed lockring black oil sprayed out of lockring from condenser section. Called tech support,per tech support need to flush system,flushed condenser side,found restriction in other lockring,flushed utter loop through found black oil in system,installed a 2nd filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down"

Near Daisy Way, New Braunfels, TX 78132
Brandon C.

Brandon C.

DOWNDRAFT WHIRLPOOL JID4436ES00 "Arrived on site for customer complaint of downdraft harness broken, found wire harness that feeds the UI for 5e downdraft was broken.

Near Countryside Dr, Spicewood, TX 78669
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for no ice condition. Found that the icemaker was continually cycling it would never stop. Replaced failed icemaker and all water connections are dry.

Near W Creekbend Cove, Hutto, TX 78634
Paul R.

Paul R.

OVEN WHIRLPOOL GBD307PRS01 "Arrived onsite for the wall oven that when one oven is being used they get too hot but when both ovens are used they don’t get hot enough. I tested the elements in both ovens and found them all working as designed. I tested the top oven and found it reaching 385 in preheat and cycling between 309-409 on the fist cycle, 330-420 2nd cycle. I put a -20 degree offset in the control and the 3rd cycle was 322-402. I put a - 30 degree offset in the control and the 4th cycle was 315-390 leaving the upper oven with a 352.5 degree average temp. I tested the lower oven while leaving the upper oven on. It reached 380 in preheat and the first cycle was 315-382, 2nd cycle 325-385. I put a -10 degree offset in the control and the 3rd cycle was 328-373 leaving the oven with a 350.5 degree average temp. After finishing the bottom oven I checked the top oven again and the differential was 46 degrees. The ovens are working as designed. Call complete."

Near Palmbrook Dr, Austin, TX 78717
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of not completing wash cycle. Ran diagnostics and no codes. Ran test cycle and fill valve sometimes works properly open console and when wires moved the valve started. Will need to replace wire harness.; ordrng 1 W11095106 (harns-wire) and 1 W11211519 (HARNESS )

Near Vail River Rd, Dripping Springs, TX 78620
Ron J.

Ron J.

MICROWAVE WHIRLPOOL WMH73521CS0 "Arrived on site for microwave opening and closing failure. Performed diagnostics and found primary switch is at fault, due the normal and wear tear. Manufacturer recommended to replace upper and lower interlock. Removed failed interlocks, installed new interlocks operation tested good"

Near FM 1174, Bertram, TX 78605
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 Arrived on site to diagnose a refrigerator with LED lights that are not working. Tested unit and found LED inverter shorted out and freezer LED failed as well. Replaced LED and inverter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ranch Rd 261, Buchanan Dam, TX 78609
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for customer complaint of upper track broken. Fund adjuster brackets broken. Removed and replaced LH and RH adjusters. Reassembled. Upper rack now works as intended. No other issues found. All water connections were dry at time of service.

Near Hickory Bark Ct, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found freezer evaporator has frosted as well. Ran defrost cycle and set to 8hr defrost instead of adaptive defrost. Unit now moving air and tests good. Job complete

Near Laurel Arbor Drive, Leander, TX 78641
Andy  B.

Andy B.

DRYER LG DLEX3370W Arrived on site for dryer not drying properly and lent trap popping up and catching clothes tested and inspected unit and found heating operations are normal. Found lint buildup in vent creating long dry times. Cleaned out lint buildup. Also found failed lent filter and holder. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Corbe Dr, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR AMANA ASD2575BRW01 Arrived on site for panel and no ice issue. Found panel not inserting to bracket reinstalled bracket and panel. Found icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed. ; used 1 WPW10300022 (ICE MAKER) from stock

Near TX-337 Loop, New Braunfels, TX 78130
Andy  B.

Andy B.

FREEZER GE DSE25JMHECES Arrived on site for refrigerator with water coming from ice making non stop. Tested and inspected unit and found failed ice maker calling for water. Removed failed part and replaced with new. Tested unit and cycled ice maker. Ice maker called for water and stopped when ice maker filled. All operations are normal. No water leaks present at time of service.

Near Co Rd 432, Taylor, TX 76574
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “door will not stay closed” complaint. Inspected unit and found door latch with sprung spring and worn strike. Removed and replaced door latch and strike. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Salem Ln, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect refrigerator not cooling. Verified complaint and noticed the compressor would kick on for approximately 10 seconds and then turn off.Removed and replaced the start device and reassembled the unit and unit began cooling as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Sandra Sue Dr, Killeen, TX 76542
Joseph C.

Joseph C.

REFRIGERATOR LG LFXS30766S/02 "Arrived on site for “ice buildup in ice hopper” complaint. Inspected unit and found ice maker fill tube bent and splashing water into ice maker areas. Adjusted fill tube for no splash. Unit is performing as designed. No leaks detected, at time of service."

Near Genard St, Austin, TX 78751
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to diagnose a dishwasher that will not close properly. Tested unit and found strike for latch assembly in the bottom of the tub. Reassembled strike properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Coconut Grove Street, Pflugerville, TX 78660
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and set dishwasher into a diagnostic cycle and found all functions are operating properly. Dishwasher didn’t leak, not duplicate customers concern, no water leaks from connections at time of service, informed builder."

Near Frasier Drive, San Marcos, TX 78666
Kevin B.

Kevin B.

REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site and inspected refrigerator and found a small puddle of water on the upper shelf in the fresh food section. Took pictures. Disassembled the lighting housing and did not find any significant amount of water in it, only a few drops. Air passages are not frosted over or wet. Inspected freezer and did not find any excessive frost buildup, entire refrigerator does not have a water source.

Near Mount Gainor Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR GE CWE23SP2MCS1

Near Overview Pl, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit being to hot. Test unit at 350 and found unit off by 15 degrees. Calibrated oven test unit at 350 and average temp of unit at 353 job complete.

Near Rough Bark St, Buda, TX 78610
Steve C.

Steve C.

RANGE WHIRLPOOL WFE540H0ES0 Arrived on site for the unit cooktop cracked during cooking. Tested the unit and found the cooktop is cracked on the left front burner due to thermal heat. Called the office to get autho and office advise to replace the glass cooktop. Replace the glass cooktop and tested the unit. Unit works properly and job complete.

Near Waugh Way, Bastrop, TX 78602
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. When arrived, found compressor clicks on and off. Found start device faulty. Removed and replaced start device. Plugged unit up. Unit started cooling,compressor stays running. No other issues found. All water connections were dry at time of service."

Near Helm Ln, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR LG LMXC23746S /00 "Arrived on site for noise issue and cooling. At time of arrival unit cooling correctly,checked temps in fresh food and freezer,temps good in both sections,found drawer ui unresponsive and water leaking out of drawer unit will need ui panel and possibly new door and harness due to corrosion on pins,unable to remove panel ui without damage will ui panel ; ordrng 1 ACQ87038601 (UI PAD) and 1 ADD74236101 (DRAWER) and 1 EAD62885102 (HARNESS)"

Near Mesa Dr, Austin, TX 78759
Steve C.

Steve C.

WASHER GE GTW465ASNWW Arrived on site for the unit will not start. Tested unit and found unit will need the lid lock assembly. All water connections were dry at the time of service.

Near County Rd 238, Paige, TX 78659
Joel G.

Joel G.

FREEZER WHIRLPOOL WRT518SZFM00 Arrived on site to diagnose fridge not cooling in ff side and too cold in frz. Found -25 degs in frz and 78 degs in ff side. Return and duct were frozen over. Evap is fine. Found liner and cabinet separating. I used food grade sealant I had on hand to seal liner to cabinet. Verified no water leaks at time of svc call.

Near W Clark St, Bartlett, TX 76511
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG745HOFS0 Arrived on site for no bake condition. Found that the bake burner was not properly mounted onto the gas valve. Corrected mounting and unit tests properly.

Near Hutto, TX 78634
Al R.

Al R.

FREEZER WHIRLPOOL WZC3115DW01 Arrived to inspect freezer not locking.Confirmed the complaint and removed and replaced the lock and key.Reassembled the unit and the unit not locks as designed.JOB COMPLETE.

Near Elk Trail, Temple, TX 76504
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect refrigerator leaking.I identified the leak and advised the customer to consult with a licensed plumber to repair the leaking water line.Customer contacted Home Depot for additional assistance.I left the water off at the wall to prevent leaking.JOB COMPLETE"

Near Lisa St, Waco, TX 76705
Al R.

Al R.

FREEZER FRIGIDAIRE FFFU14F2QWU Arrived to inspect Freezer leaking from underneath. Confirmed the complaint and checked for a drain hose and drain pan and there was none.Ordering both drain hose a) drain pan. ; ordrng 1 5304510364 (DRAIN HOSE )

Near W Waco Dr, Waco, TX 76710
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not making ice. Upon arrival found ice bin full of ice. And customer informed me that ice maker is slow to make ice. Tested unit and ice maker operations and operations are normal. Called tech line and spoke with Rick (SR# 7724954475) Made aware of stated issue and what was done. Checked freezer temperature and it was at 4° was instructed that unit is operating as designed. And to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.

Near Great Falls Dr, Manor, TX 78653
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not turn on. Found a door switch broken causing failure. Replaced door switch and tested unit. Found all is functioning properly at this time.

Near Stirrup Dr, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFX2571XEM3 Arrived on job for complaints of leaking icemaker. valve to over fill with water. Replaced icemaker and test over fill . Call TEC line and they had me test electrical to valve and found the icemaker working correctly now and valve slow to shut off causing over fill. ; 1 WPW10270395 (valve)

Near Bonnyview Dr, Canyon Lake, TX 78133
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator with caulk coming out around the freezer drawer area. I found the sealant coming out of the center drawer pan that holds the front trim on the drawer (see pic). The drawer pan needs to be replaced. Ordering c-notes & W11238213 BIN-FREEZR. ; and 1 W11238213 (BIN-FREEZR)

Near Panorama Dr, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onnsite and found customer to be concerned with normal compressor noise. All checks good. Unit is operating as designed.

Near Golden Canary Ln, Austin, TX 78723
Robert J.

Robert J.

WASHER AMANA NTW4605EW0 "Arrived on job for complaints of not washing. Try to run diagnostics but not working, 120v to Control. Replaced control and run diagnostics now getting error for lock. Replaced lock. Test operation and check for leaks."

Near C H Matthies Jr, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for the unit is not cooling or freezing properly. Customer also advise that the unit will not dispense ice and the pantry slides falls. Found the auger motor has a short in the control board is only sending 15 V AC Unit will need a new control board.Found the fresh food section is at 38° in the freezer section is at 10°. Found the pressure on the low side is at zero and the high side is at 325. advise that the unit has a restriction. Found the unit will need a new auger motor, control board,pantry slide holder, Fresh food evaporator, freezer evaporator, compressor, uv dryer, and access valve. .; 1 W10549601 (plate LEFT) and 1 W10549602 (plate RIGHT) and 1 W10581605 (cntrl-elec) and 1 W10822606 (motor AUGER)"

Near Old Windmill Rd, Bastrop, TX 78602

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