"MVWC200XW3 Arrived to inspect off balance condition. There were no stored error codes and I verified the suspension had failed. I removed and replaced the suspension and then found the front left of the cabinet had failed, at the leg mount, causing the machine to not be able to be leveled. The tub ring had also sustained damage during the failed suspension event and will require replacement. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10596395 (Cabinet) and 1 WPW10215107 (Rub Ring)"

"WTW5010LW0 Arrived to inspect water filling issue. I discussed the concern with the customer, who had an older type of washer with a deep fill. I advised this machine does not fill to the same level and then fully tested, after recalibration. I discussed detergent type and amounts as well. Operational test good, no leaks observed during service."

"MVW7230HC1 Arrived to inspect noise. Service test mode had F0E3 and I cleared for testing. The customer presented a video that a loud clank could be heard at agitation reversal. I found the lower, inner shafting with excessive endplay, creating the clank that could be heard and removed and replaced the gear case and slider. I re-calibrated and tested and the unit operated as designed. No leaks observed during service."

"WRS325SDHZ12 Arrived on site for unit leaking water. Upon arrival, customer presented photo of the leak and its located on the left side of unit. Upon further inspection, found leak from the valve and fill tube connection (picture attached). Proceeded to replace W11162036 outlet fill tube. Tested unit and still leaks. Ordering W11645245 water valve. Main shut off valve is off. No water leaks detected at this time. Customer agreed to reschedule Oct 29th. ; ordrng 1 W11645245 (Valve)"

"Arrived on site to test unit for noise after cycle is complete. Upon arrival customer stated after cycle is complete the unit continues to run and make a noise until they remove power. Applied power to unit, drain pump immediately engaged and would not turn off. Inspected pressure hose, found no kinks, punctures or restrictions. Unit has a pressure switch fault and will need a new control to fix issue. Ordering part, no parts installed, rescheduled for 10/28.; ordrng 1 W11608056 (Control)"

"Arrived on site to inspect refrigerator freezer section not cooling enough. Upon further inspection, I measured temperatures in both sections. FC 20 degrees and RC 37. The customer advised that his ice cream still seems to be soft often however the ice making has resumed since the last visit after replacing the thermistor. I gained access to the evaporator and found that the evaporator did not show a full frost pattern. The refrigerator will need a sealed system repair. I am ordering the compressor W11557671, drier WPW10143759 access valve W11506635 and evaporator. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Drier) and 1 W11557671 (Compressor)"

"Arrived on site to replace previously diagnosed control, heater harness assembly and evaporator motor, replaced and tested, unit is now running as designed, customer will monitor job complete, installed W11559968, W11650662, W11558182"

Arrived on site for oven giving off gas smell and high flames. Removed burner. Replaced oven bake orifice to Lp gas. Verified operation. Call complete. W11620555

"Arrived on site for unit not cooling. Customer stated unit cooled for about four days and then noticed temperatures in the refrigerator. Sections started to rise and days there after the temperature in the freezer began to rise. On arrival checked compressor in evaporator compartments for signs of die, and found none . Ran pressures when equalized and pressures were at 10 psi, high and low. Compressor running at 1.3 amps. Charged system with 240 psi and soaped areas but found no indication of a leak. Called tech line for assistance. Spoke to Andrew SR#7740169867. Gave tech information, but tech also needed running pressures in a failed state. Tech recommended purging system with nitrogen, pulling vacuum and recharging. Then to revisit as it failed, to recheck test points on sealed system checklist. Office to reschedule within 4-5 days; O-emld tckt"

"WRF535SWHZ12 Arrived on site for dent on FC door. Upon arrival, verified imperfection on Fc door. Proceeded to replace W11435329 dor fip. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site for range buzzing and display flashing randomly . Checked all connections at switches and control . All checked normal. Ran all burners and oven . All checking normal. No shorts found in harness . Controls checking normal. Couldnt duplicate conditions Tenent has video . All checked normal. No parts installed . Job complete

KDTM354DSS5 Arrived on site to install part#wpw10327249 from previous tech. Installed and tested product works as it's designed no water leaks visible from watersupply.

Arrived onsite for unit leaking. Found bent tube to filter housing. Unit dripping. Ordering tube to replace housing and inlet/ outlet tube. Leaving water off as floor has some water damage. Set to return Monday the 28. ; ordrng 1 W11162036 (Tube filter outlet) and 1 W11162040 (Tube filter inlet)

Arrived on site to test oven not getting to temp correctly. Test unit and found temp at room temp to be at 110?. Test sensor and found bad sensor. Replaced sensor W11598120 from truck stock and test unit and unit test good job complete

"Arrived on site to replace gearcase, rotor, stator, and suspension diagnosed on previous trip. While attempting to break wash plate off the tub became damaged and will leak if used. Office to reschedule. ; ordrng 1 W10811957 (Tub)"

"Arrived on site to inspect range cooktop burners not operating properly. Upon further inspection, I found that 2 infinite switches were shorted and burned and the other 2 were not operating properly and not regulating temperature. I replaced all 4 infinite switches and retested the unit. The unit is now operating as designed. WP3148952 WP3149400"

"Arrived on site to test unit for not completing cycle. Upon arrival customer stated when unit has power no LEDs illuminate and the drain pump would activate and not turn off. Applied power to unit and verified, LEDs did not illuminate and drain pump immediately engaged. Inspected pressure hose, found no kinks, punctures, or restrictions. Noticed water lines were crossed, matched cold and hot water line to the cold and hot side of the valve. Replaced control (W11603811) and tested unit, LEDs are illuminating and drain pump is not immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed harness, control and bin thermistor, replaced parts and tested, unit is now running as designed no leaks detected job complete installed WPW10511923, W11034363, W11126268"

"Arrived on site for not dispensing ice. Removed bin tested auger motor,motor working,spun yoke on motor good,removed ice from container attempted to rotate shaft in container diagnosed a defective ice container,replaced icemaker container transferred ice to new container,reinstalled tested ice dispenser unit working as designed. Wpw10558424"

"Arrived on site for no lights. Found a defective switch,replaced switch lights now working as designed. Usedw11123941"

Arrived on site for broken light switch . Found switch broken . Replaced light switch W11123941. No other issues found . No water leaks detected at time of service . Job complete

Arrived onsite for washer not draining and door locked. Upon arrival I checked the pump harness from the control and found it to be open. I checked the pump terminals and found it to be getting 20.8 ohms. The harness has a break and needed to be replaced. I replaced the harness and tested the unit. Unit is now operating as designed and no water leaks are present at time of service. Call complete. Installed W11590868 LOWER HARNESS.

"WRS325SDHZ08 Arrived to inspect dripping from dispenser. I found that after dispensing water, thee would be a drip after 10 seconds that would run down the front of the machine. I was able to correct the drip via removal of excessive dispenser material, causing water to be retained via surface tension. Inspection of the rest of the machine revealed it was in the early stages of evaporator icing and there was a significant mass of solid ice at the lower left of the air intake at the evaporator. I placed a flow modifier in the ice maker fill tube, the source of the ice being formed at the back wall and subsequently the lower evaporator area and verified the ice maker fill issue resolved. The RC drawers were stiff and I lubricated them, correcting the issue. Operational test good, no leaks observed during service."

Arrived on site to test unit for customer not knocking where filter was located. Opened the freezer door and showed the customer where the filter was located and how to change it job complete.

"Arrived on site to replace control diagnosed on previous trip. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W1160856"

"Arrived onsite to inspect refrigerator with freezer door not closing properly. Upon further inspection, found a service bulletin pertaining to the issue. I gained access to the evaporator and addressed the capillary tube and the harness for the thermistor. Both were behind the insulation foam so I repositioned them from behind the foam following the guildlines of the service bulletin pertaining to this issue W11685264 Rev B. The gaskets showed no signs of issue and is sealing properly. Customer to monitor issue and notify whirlpool if further service is required.no water leaks observed during service."

"Arrived on site to inspect range causing condensation under knobs. Upon further inspection, I found that the gasket was not connected properly to the frame. I fixed the gasket. I next checked the door hinges and hinges are good. I ran a test to check the blower and the blower is operating as designed. I called tech line to document my findings. The customer needs to keep in mind that it is not recommended to open the door during the cooking process to check on the food. Also it is advised to cover all food and also to not force close the door. The door is designed to soft close. Together following these steps will minimize any moisture escaping from the oven. SR 7740165792. No gas leaks observed during service. No parts installed."

RUD4000MQ0 Arrived on site for a dishwasher with no power. On arrival opened door found lose wire reconnected flipped switch product worked . Tested product works as it's designed no water leaks visible from watersupply. No parts I stalled.

Arrived on site to test unit for RF infinite switch crackling when setting temps. Replaced faulty switch(WP3148952) and unit is now working as designed. Job complete.

"WTW4855HW3 Arrived to inspect non-completion. Service test mode had F3E1, F1E1 and F8E1 stored and I cleared for testing. I found all functions present in manual mode, but when the basket went to spin, it would not move after engagement and timed out. I removed the shifter and found excessive play within the circuit board, preventing the position sensing arm from actuating the switch. I was able to secure the board and test. The machine resumed all normal functions and I calibrated and then retested within automatic and manual modes. No leaks observed during service."

Arrived on site for dryer showing to clean vent light. Dryer gets very hot. Customer suspects hose. Tested vent and it drafted. Removed vent hose and cleaned for customer. Not very dirty. Found vent was not as strong on second test. Advised customer something is floating within the vent going trough roof. Confirmed by testing without vent. Dryer working as designed. Call complete.

Arrived on site to test unit for unit turning on and off on its own. Test unit by checking voltage at junction and found black wire was not secured correctly making unit turn on and off. Secured black wire test unit and unit test good job complete.

"WRF535SWHZ12 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11692144 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived onsite and found unit operating with report of ongoing never ending cycle for hours on end. Replaced the control due to an f2e1 control error. Unit is now operating as designed.

Arrived on site to test unit for not washing. Found error f8e1. Found cold valve opening but no water entering. Removed water line from water shutoff valve and found no water coming. Showed maintenance and advised contractor valve is needing replaced. No parts replaced at this time. Job complete.

"Arrived on site for fabric softener and no water for extra rinse . Ran diagnostics got 8-1 ,and 0-2 error codes . Ran valve test and second valve test was very slow to fill. Ordering cold valve and dispenser . Will need a second man due to being stack and in closet . No parts installed . Call to set return .; ordrng 1 2ndman"

Arrived on site with new door seal. Removed and replaced door seal. Verified operation. Call complete.

"WRF555SDFZ17 Arrived on site for unit leaking water. Upon arrival, customer mentioned the unit will leak on top left where ice maker fill tube is located. Tested ice maker to call for water and found fitting to be leaking. Proceeded to inspect valve and found leak on tubing insert. Also noticed when filter is removed, the housing started to leak. Ordering W11346622 reservoir. No water leaks detected at this time. Customer agreed to to reschedule Oct 24. ; ordrng 1 W11346622 (Reservior)"

WFE320M0JB3 Arrived on site for a range wto ith no power. On arrival found no power client stated they smelled something burning. After removing back cover found d wires had burned off uploaded photo. Ordering part#w11531755 clientshome ishard wire client will be contacting electric company to put in an outlet for range . Also client is providing new power cord. Rescheduled for the 28th client wanted that day.; ordrng 1 W11531755 (Main wire harness)

MET8800FZ05 Arrived on site for a electric range with a electric problem per client. On arrival removed glass cooktop and found wire harness to left top burner was off . That's what caused the spark . Wire harness was in great condition I tighten the connection to the element . Inspected all wiring tested product works as it's designed no parts used.

"Arrived onsite and repaired by replacing track mounts. Unit is now operating as designed leak free. W11614118, w11551775"

On arrival verified complaint of broken strike. Found strike broken. Replaced and ran diag and found all components activate correctly. Job complete installed w11457841

"Arrived on site to test unit for not starting cycle. Upon arrival customer stated unit will be stuck on sensing and will not progress through the cycle. Ran a diagnostic cycle, when unit was filling there was a lot of air in the water lines. All other components properly engaged. Inspected components under the unit, replaced cam (W10721967) and actuator (W11481722) as precautionary. Ran another diagnostic cycle, all tests pass. Customer started a delicate cycle with a load of laundry, unit filled and started agitating. Unit is now running as designed, no leaks detected, job complete."

On arrival verified complaint of not spinning all water out. Customer states they spun basket by hand and heard water. Advised this is normal due to the weights section of the inner basket. Ran diag and confirmed unit is functioning as designed. Job complete no leaks detected during service no parts installed

"Arrived on site to replace previously diagnosed parts. Replaced HMI (W11675700) and encoder (W11675700), tested unit, unit entered diagnostics started to fill and drain. When unit began agitating, LEDs started flashing and relays clicking, agitation stopped and all LEDs illuminated then cycle was shut down. Contacted SW for assistance, capacitor is reading within range. Motor windings are reading 4.4 ohms. Replaced actuator (W11481722) from job 428580 and motor (W11026785) from job 427543, entered diagnostics and ran a cycle, unit filled and drained and agitated four times before flashing all LEDs and shutting down the cycle once again. Per service thread will need to order all parts pertaining to the issue at hand. Also recommend calling techline upon arrival on return visit. Ordering parts, rescheduled for 10/25.; ordrng 1 W11449840 (Gearcase) and 1 W11399437 (Drain pump) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11675701 (HMI)"

"Arrived on site to inspect washer not draining and displaying the error code F9E1. Upon further inspection, I gained access to the underside of the washer and found that the wiring to the drain pump is damaged. I checked the condition of the drain pump and I measured 20ohms and no shorts. I replaced the wiring harness and tested the unit however the washer then displayed F3E2 (pressure fault) I replaced the control due to this issue. I retested the unit and no the washer is operating as designed. No water leaks observed during service. W11590868 W11543994"

Arrived on site for washer not starting. On arrival confirmed failure and found a stable power supply from wall but control not responsive. I replaced control w11116590 and tested unit. Found no leaks and washer working as designed. Call complete

MFW2055FRZ04 Arrived to install sealed system. I evacuated the system and then installed the retrofitted compressor. I vacuumed to under 380 microns and then allowed additional settling time. I charged with the MFG calculated refrigerant charge and tested. No leaks observed during service.

Arrived on site and replaced previously diagnosed valve assembly(W11614513). Unit is now working as designed. Customer stated they had ongoing issues of sediment building up in valves with previous washer. Recommended to customer to install in-line water filter to prevent any damage to unit. No leaks detected. Job complete.

Arrived on site to test unit for unit not washing. Test unit and found float sitting in the up position making unit think it was full of water. Secured float to bottom position to allow water to go in. Test unit and unit washing correctly job complete.

WMH31017HS10 Arrived for a otr microwave with venting issues per client. On arrival tested vent product worked as designed. Further inspection found product venting as it should instructed client how product works no parts used .

"Arrived on site to test unit for no power. Customer stated unit has been working since cycling power. No service provided, no fee collected."

Spoke with customer regarding oow washer. Customer is goin to have a new dispatch sent through homedepot warranty. Call complete

Arrived on site to replace previously diagnosed part. Replaced mullion hinge (241779401) and customer provided mullion (242036303). Unit is now functioning as designed. Office to collect remaining fee from CC on file. Job complete.

"Arrived on site to inspect washer leaking water. Upon further inspection, the tenant advised that a large amount of water was coming from the back of the unit at the end of the cycle. They advised the amount of water would soak up four beach towels. I found the unit to be stacked in a tight closet. Pulled the stacked washer & dryer out enough to be able to get to the back of the units and found that there is no dryer vent tube (photos). I placed the washer into diagnostics showing no error codes and tested. When the drain pump came on, I found water backing up in the stand pipe (drain pipe) and overflowing onto the floor (photo). I advised the maintenance staff of my findings and moved the units back enough to be able to get into the room at the maintenance request. Unit is operating as designed and no water leaks observed from the unit. Job completed. No parts installed."

"Arrived on site for knob related issues. On arrival found customer had a couple of cracked knob shafts. Checked all valves to make sure that they are not seized. Found valves good. Advised customer warranty does not cover knobs, and they would need to follow up with customer service. I added some zip ties to the remaining knobs to keep the plastic from splitting. No parts used. Call completed."

Arrived on site to install previously diagnosed and ordered part per previous technician I formed and shaped and installed the right RC gasket and ensured it was making a proper seal. The gasket is making good contact and making a proper seal. No water leaks observed during service. W10830162

"Arrived on site for dishwasher not working, tripping breaker. Found error f9e1, f8e2, f10e2, f7e1. Found drain was clogged at disposal. Knocked out plug and ran test. Diagnostics completed all steps with no issues. Heater pulls 6 amps. Drain pulls 0.6 amps. Ran test 4 times with no issues. Advised customer of findings. Customer will monitor . Call complete. 178.60 Auth code: 9K9XYX"

Arrived on site to test unit for tripping breaker. Found L1 in junction box was not secured properly with wire nut and arcing out. Secured connections and unit is now working as designed. No leaks detected. No parts replaced at this time. Job complete.

"Arrived on site for dryer not heating properly . Ran temp checks , dryer is heating properly but shutting down early . Checked sensors ,thermostats,and thermistors , all checked within range . Replaced control W11585682. Retested heating . All seems to be checking normal now . Did advise to have venting to exterior checked . Job complete"

"WET4027HW2 Arrived for part install. I entered service test mode and found F7E1 as the only stored error code and clued for further testing. I found the belt had burnt through the cover and the cam assembly had gotten hot and melted the plastic together. With extreme difficulty, I was able to remove the pulley and cam assembly as a unit and found no signs of damage to the gear case specific parts. Installation of the replacement cam, belt and cover corrected all issues and I calibrated and tested. All normal operations resumed and there were no leaks detected during service."

"On arrival verified complaint of noise in cycle. Ran cycle and heard blower bouncing, physical inspection of unit shows worn rollers, be,t and idler as well as broken blower. Blower broke free from nut and had to be cut off. Unable to remove nut from motor. Replaced rollers, belt, idler, blower, and motor, noise is now gone. Job complete installed wp697772 wheel, wpw10314173 supports x4, w10837240 bracket, 661570v belt, w11549461 motor"

"WMH31017HS10 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11256462 diode, W11495561 mag, WPW10574736 capacitor and W11552018 control. Tested unit and still have no heating issues. Noticed transformer does not hum when starting. Ordering W11545871 transformer. Customer agreed to reschedule Oct 24th. Preferred AM appointment. ; ordrng 1 W11545871 (Transformer)"

"WTW5057LW0 Arrived to inspect failure to complete cycle. I found the machine with water standing full in the tub. Service test mode showed multiple instances of F9E1 and a single F0E3 and I cleared for testing. I found the harness section for the drain pump had failed at the main harness and I was able to fully and permanently correct the issue. During initial repair testing I found additional harness issues with the drain pump and corrected. At the point of agitation, the machine would not disengage the basket and I found the recently replaced cam assembly had failed. I removed and replaced and found no excessive endplay of the gear case or any other apparent causes of the failure. After recalibration and full testing, all functions resumed normal operation. I discussed load the and amounts with the customer, but found they were not doing anything obvious to cause issue. Operational test good, no leaks observed during service."

Arrived onsite for center burner with low flame following cleaning and found orifice clogged. Cleared orifice. Unit is now operating as designed. All checks good. Advised customer on repair. No parts used.

Arrived onsite for squealing and found poor airflow causing long run times and had damaged a roller as well. Advised having the ducts cleaned and replaced the repair kit parts to restore quiet function. 4392065

KECC607BSS01 Arrived on site for an electric cooktop. On arrival found glass cooktop had accidental damaged to it. Also found control had issues with not controlling and beaping sounds that didnt go away unless breaker was flipped to reset. Ordering part#s w10581108 and W10545370.Office to reschedule for client.; ordrng 1 W10581108 (Cooktop) and 1 W10545370 (Inter face control)

"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure venthood light relay, I removed and replaced the main control and tested. Unit is operating as designed. Job completed. W11545876"

"Arrived on site to follow up on refrigerator that was not making consistent ice. On arrival spoke with the customer who clarified that the issue wasn't just some ice, but compartments had both warmed up and some food had spoiled. Customer attempted to dispense some ice and had water also run out from the ice door due to melted ice. The icemaker is showing no error codes currently, and ice bin is full. I did examine the icemaker assembly and found the rear gasket had condensation dripping down back wall, so I corrected the positioning of the icemaker adapter and gasket. Since breaker has been reset on the last visit, the unit had gone back to working properly with no issues. Issue appears to be resolved, but icemaker related issue was likely due to low cooling. Customer advised to monitor temps and follow up if cooling decreases. No parts needed since unit has returned to proper function, and if customer has further issues a low cool diagnosis should be performed."

Arrived on site for oven blowing air out the bottom and smelling like gas. Says food does not cook in the middle. No errors stored. Tested sensor and elements. Checked temperature and it was good. Advised customer to allow 10-15 min after preheat. Working as designed. Call complete.

"Arrived on site for not washing, upon arrival, ran diagnostics and there are no saved error codes. Ran a normal cycle and unit begins filling, then washing as normal. Unit then drains correctly. Cannot find any errors or malfunctions. Did find that rinse aid has never been used. Explained the benefits of rinse aid, running hot water at sink 1st, clearing as much food off dishes and placement of plastic dishes between heat absorbing dishes. Unit is operating as designed. No leaks present at this time. Job complete"

Arrived on site to replace harness ordered by previous technician. Replaced harness test unit and unit test good job complete.

Arrived on site for oven not turning on. Replaced oven console. Tested and found the blower is clicking. Found it visually has a wobble. Ordering blower. Breaker tripped when testing. Reset for thurs on. ; ordrng 1 W11598119 (Blower)

Arrived onsite and installed the heater under the special project provision W11540964. Unit is now operating leak free. All checks good. Advised customer on repair. W11537778

"WRS325SDHZ12 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11678832 ice door. Poured water down funnel and still leaks. Spoke with techline and spoke with Nathan SR# 7740166030 and stated their could be insulation issue on the door itself so recommend to replace door. Waiting on FC door and returning to replace. No water leaks detected at this time. Office to reschedule ; O-emld tckt"

"Arrived on site to diagnose dishwasher not running. Customer showed me that the control either doesn't respond, or responds very slow to button pushes and then stops shortly after. Replaced control due to UI / Stuck Key related issue. Tested unit and verified unit working properly. I was able to verify all buttons work and unit starts a cycle properly. No water leaks found. Parts used - W11637583."

"Arrived on site for refrigerator needing sealed system repair. On arrival confirmed issue and found a leak in the Precooler and installed w10507884 compressor, w11506635 access valve, w11678305 Precooler and wpw10143759 uv drier. Pulled vac and recharged system with 5oz of r134 and found no leaks. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

"Arrived on site to inspect refrigerator water and ice not working. Upon further inspection, I tested the water dispenser and found no water dispensed. I checked the ice bin and found d it full of ice but it was c,impeded together. When I removed the bin from the left FC door ice maker housing, I found a large block of ice at the bin exit and ice inside the ice chute (photos). I tested the ice door and found it not sealing properly allowing warm air up into the chute and causing the ice in the bin to sweat and ultimately freezing together. I removed and replaced the ice door and retested and it is sealing properly. I tested the ice maker and it harvested as designed but failed to fill with water. I pulled the unit out and tested the valve and got 120V. I removed the filter, which the customer advised they replaced approximately four months ago. I retested the water dispenser and water dispensed. I tested the ice maker fill tube and water filled the tray. I advised the customer that they would need a new filter and due to the filter being bad, I inspected the filter housing and found it damaged inside. I removed and replaced the housing and retested and unit is operating as designed. No water leaks observed during service, job completed."

"UNIT 6303 Arrived on site to inspect unit for handle not being aligned. Upon closer inspection found right handle higher then left, however found right door higher then left door as well found hinge on left door slopes down at an angle. Leveling feet made little to no difference in door gap height. Will need to order hinge and cam and return. Office to reschedule. ; ordrng 2 W11293374 (Hinge)s and 1 W10876191 (Door cam)"

"Arrived on site for not dispensing ice,removed ice container found auger motor seized,replaced motor and yoke,reassembled unit reinstalled ice container tested ice dispenser unit working as designed. Used w11671282,wpw10169511"

Apt 15209. Arrived on site with new heater. Replaced heater assembly. Replaced thermistor as precaution. Verified operation. Call complete.

Arrived on site to replace previously diagnosed part. Customer is not available. Scheduled for 10/19 per customer and needing first call of the day. ; schdld next appmnt for 10/29 TUE AM

"Arrived onsite and replaced all available grates due to rusting and cracking, ordering last needed grate to repair. ; ordrng 1 W11380124 (Front left grate)"

Arrived on site to test unit for unit not heating. Test unit and found high voltage not responding. Test unit and found and magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete.

Arrived on site with good deflector. Replaced deflector. Verified operation. Call complete.

"Arrived on site for cooktop with hot surface light indicator staying on, on arrival confirmed failure, and traced issue to WPW10342780 right rear element failing. Ordering WPW10342780 element and rescheduled customer for 10/29/24. ; ordrng 1 WPW10342780 (Right rear element)"

"Arrived on site to replace previously diagnosed console, replaced and tested, unit is now running as designed job complete W11659265"

"Arrived on site to replace previously diagnosed drain pan, replaced pan, entire amount was collected on first visit job complete"

Arrived on site to test unit for u it giving F9E1 error not draining. Test unit and found plug still on in the disposal. Removed plug test unit and unit test good unit draining job complete.

"Arrived on site for right front wheel is loose. Upon arrival, inspected unit. Did not find any parts of wheel cab that have failed. Did find wheel cab was not adjusted correctly during install. Corrected adjustment on right front wheel and both left and right side are correct. Job complete."

Arrived on site with new tube and new control. Replaced control board. Replaced tube. Ran test 45 confirmed water now filling. Verified operation. Call complete. No leaks.

Arrived on site to inspect unit for not cooling. Upon closer inspection found unit cooling as designed. Customer stated maintenance adjusted temperature control and unit is now working. Job complete. NO PARTS USED.

WRF555SDFZ19 Arrived on site for a refrigerator making loud sounds per client. On arrival tested refrigerator in service mode and found damper control had failed and was making same sounds client was talking about. Replaced part#wpw10196393 tested product works as it's designed no water leaks visible from watersupply.

"Arrived on site. Ran diagnostics diagnosed a defective diffuser content,ordering a new diffuser control ; ordrng 1 WPW10479155 (Diffuser control)"

"ACR4303MFB7 Arrived on site for unit now working. Upon arrival, front gate was closed. Called customer and stated our service is no longer needed and unit is fixed."

Arrived on site and replaced defrost heater(W11626107) and thermistor(W11629268). Unit is now working as designed. Job complete.

"Arrived on site for range tripping breaker. On arrival confirmed issue and replaced w11182108 bake element, w10856603 broil element and w11594188 control. Tested unit and found oven working as designed and instructed customer on how to train breaker over time to handle amp draw. Call complete"

Arrived onsite for oven combo showing unplug message constantly. Customer stated he had the oven hooked up on wifi and had the breaker off for 2 weeks now. I flipped the breaker on and confirmed the panel shows the unplug message constantly and will not function. The way the oven combo is set up is requiring a two man as if I were to pull it alone the oven will drop before getting to my dolly. The office will need to reschedule when we can get a two man out. Ordering W11659265 panel in case the panel is the issue. Tech to return with parts.; ordrng 1 W11659265 (Panel Black)

"On arrival verified complaint of torn gasket and ice maker not working. On arrival ice maker is currently functioning, ran ice maker test and verified harvest and fill. Bucket was full. Inspection of gasket found RC right gasket is torn. And left is folded. Ordering 2x gasket W10830052 office to Resch. ; ordrng 2 W10830052 (Gasket RC door)s"

Arrived on site for fridge making noise . Ran diagnostics and couldnt duplicate noise issue . Call tech line (same ref #). Documented findings and what has been done on previous issues . Tech recommended no other repairs can be done and this is normal sometimes till pressures equalize . No water leaks . Job complete