Service History 291 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Georgetown, Texas 78626

Daniel A

Job Details: 10/24/2024

Arrived on site to inspect microwave with close door warning and sometimes losing power completely. Upon further inspection I found that the cavity thermostat is tripping from just closing the door and would cut power to the unit. I also found that the top and bottom interlocks are worn and needing to be replace since they are not latching correctly. I am ordering the thermostat W11574181 and inter locks upper and lower W11551558 W11551761 office to schedule return service.; ordrng 1 W11574181 (Cavity thermostat) and 1 W11551558 (Interlock) and 1 W11551761 (Interlock)

We serviced a

WHIRLPOOL DRYER

Model GEW9200LQ0

Near Del Valle, Texas 78617

James K

Job Details: 10/24/2024

"GEW9200LQ0 Arrived on site for unit not heating. Upon arrival, proceeded to replace WP3387747 element and 279973 cut off. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model LSQ9659LG1

Near Austin, Texas 78748

Andrew

Job Details: 10/24/2024

Arrived on site to test unit for leak. Found drain pump was leaking. Replaced pump(WP3363394) and unit now working as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Austin, Texas 78703

Matthew

Job Details: 10/24/2024

Arrived on site for unit not heating properly. Customer stated that the broil function was not working properly. Ran a components test and found element is energizing. Ran a broil cycle and unit is reaching the 500? mark. I cannot duplicate any issues. Unit is functioning properly.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Leander, Texas 78641

Miguel

Job Details: 10/24/2024

Called with eta. Customer had to reschedule due to daughters recital. Reset for tues pm. ; schdld next appmnt for 10/29 TUE PM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Austin, Texas 78747

Andrew

Job Details: 10/24/2024

Arrived on site to replace previously diagnosed parts. Customer stated he was not informed and wont be available till after 7pm. Office to reschedule with tenant. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Andrey

Job Details: 10/24/2024

"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, job complete installed W11607637"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Canyon Lake, Texas 78132

Tim M

Job Details: 10/24/2024

"Arrived on site to replace previously diagnosed parts. Removed back panel and inspect all wiring. Found no broken or pinched wires, no loose connections. Bonding strap between neutral and ground has been removed. Started a bake cycle, bake cycle engaged but when relay clicked to switch to broil, breaker tripped. Per service pointer (W11490386), replaced bake element (W11182108), broil element (W10856603) and control (W11594188). Removed ground strap and started a burn off cycle. Engaged bake cycle at 500? for 30 minutes. After time elapsed, secured ground strap back to chassis and started another bake cycle at 500?, breaker did not trip. Burn off was successful. Advised customer to continue running bake cycle for an extra 90 minutes to ensure no future issues. Also advised if breaker does trip again to get it replaced. If breaker still trips after breaker was replaced, contact WP customer service for next steps. Contacted techline to document SR#7740180965. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Canyon Lake, Texas 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not heating properly. Tested unit to 350? with no issues. Found elements cycling as designed. Advised customer play with temp offset to help satisfy oven functions. Unit is working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HB01

Near Killeen, Texas 76542

Robert

Job Details: 10/23/2024

WUI75X15HB01 Arrived on site to install part for a standup icemaker . Installed part#w11542868 tested product works as it's designed.Clientis going to replace their plumbing hose for home per client. No water leaks visible from watersupply.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lago Vista, Texas 78645

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect dryer timer not advancing and not heating properly Upon further inspection, I found that the timer was not advancing. I replaced the timer and tested the unit and found that the temperature select was not setting the temperature. I replaced the temperature switch and tested the unit. The unit is now operating as designed. WP8578352 WP8578352"

We serviced a

KITCHENAID MICROWAVE

Model KOEC530PSS00

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 10/23/2024

"KOEC530PSS00 Arrived to inspect damaged door. I found the right side of the oven door bowed in at the middle. Office to order door and contact the customer to arrange return service. ; ordrng 1 W11600222 (Oven Door, Outer) and 1 W10839793 (Nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Leander, Texas 78641

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect washer with broken agitator. Upon further inspection, I found that agitator had become loose and came off. I reattached the agitator and made sure the bolt was tight enough and ran a test cycle. There are no issue with the agitator and the washer is operating as designed. No part needed to be replaced. No water leaks observed during service"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Liberty Hill, Texas 78642

Miguel

Job Details: 10/23/2024

Arrived on site with door hinges. Removed door panels. Replaced both door hinges. Verified operation. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78758

Scott

Job Details: 10/23/2024

Add on Arrived on site for washer vibrating during spin . Ran diagnostics and got off balanced load . Drum started to jump a lot . Found upper shipping bots in place . Removed pins . Reran wash test . All checked normal. No water leaks detected or parts installed at time of visit. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, Texas 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for dishwasher not cleaning properly. Upon arrival I found a F4E3 Wash motor failure present. I confirmed during test cycle the wash motor was not operating. I replaced the pump and motor assembly and ran a test run. The wash motor is now spraying water and no leaks were present underneath at time of service. Call complete. Installed W11025157 motor assm.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS0

Near Waco, Texas 76705

Tyler

Job Details: 10/23/2024

Arrived on site for dishwasher not heating. On arrival found f7e1 in diagnostics but when 8 tested unit I found heat would turn on and draw 6 amps. Allowed diagnostics cycle to run a full cycle and found control reset and code no longer present. Found unit works as designed with no leaks and no parts installed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/23/2024

Arrived onsite for not drying dishes and found f7e1 error code and proceeded to reset control in diagnostics to repair the heater function. Unit is now operating as designed and heating properly. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Paige, Texas 78659

James K

Job Details: 10/23/2024

"Wtw5057lw0 Arrived on site to replace previous ordered part. Upon arrival, proceeded to replace W11643701 wire harness. Cleared errors. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW1

Near Cedar Park, Texas 78613

Scott

Job Details: 10/23/2024

"Arrived on site for washer not going into wash cycle . Ran diagnostics got 8-1,8-3. Manual and auto test are both good . Didnt find valve issue . Unit draining properly . Pressure hose checked in good shape . Replaced control W11502823. Ran calibration and test wash all checked normal. No water leaks detected at time of service ."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Manor, Texas 78653

James K

Job Details: 10/23/2024

"WDF332PAMS0 Arrived on site for unit making excessive noise. Upon arrival, tested unit and found drain pump making loud whirring noise. Proceeded to replace W10876537 drain pump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Leander, Texas 78641

Daniel A

Job Details: 10/23/2024

Arrived on site to inspect dishwasher with broken seal. Upon further inspection found that the outer seal was broken on the right corner (photo). I replaced the seal and adjusted the left front foot to ensure that the door closes properly. The unit is operating as designed. No water leaks observed during service. W11414078

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Waco, Texas 76705

Tyler

Job Details: 10/23/2024

"Arrived on site for dryer making a loud noise. On arrival confirmed issue and found rollers failing, used repair kit 4392067 and repaired dryer. Found noise no longer present. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Temple, Texas 76501

Sterling

Job Details: 10/23/2024

"On arrival verified complaint of unit not unlocking and stuck lid. Found unit not leveled correctly. Fixed leveling issue. Found latch broken and stuck. Opened lid and replaced lid lock. Checked suspensions and they were very very worn out. Replaced suspensions. Ran diag test and confirmed proper operation of the unit. Job complete no leaks detected during service. Installed latch w11307244, and suspensions w11130362"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Georgetown, Texas 78628

David Z

Job Details: 10/23/2024

Arrived on site to diagnose washer that is not draining. Confirmed no drain code present. Examined under unit and found the wiring harness broken at the T where it splits from the main sheath. Removed some of the wrap and removed damaged section of wiring and installed thicker gauge wiring with solder seal connections. Tested unit and verified unit is draining as designed. No parts needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Austin, Texas 78728

Wesley

Job Details: 10/23/2024

Arrived onsite and found unit operating with failed precooler leaking. Replaced compressor and precooler and added dye drier and access port. Purged with nitrogen and pulled vacuum for 15 minutes. Charged to spec and observed for proper operating. All checks good. No leaks at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Austin, Texas 78747

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for not dispensing water. Upon arrival customer stated dispenser would not dispense water and FC would make really loud noises. Tested unit, water is dispensing. Ran a harvest cycle on the ice maker and found that it is leaking from the fill funnel causing ice to build up on the evaporator fan shroud causing noise and causing proper airflow to be interrupted. When unit is not getting proper airflow to the RC, cold air settles and freezes the reservoir causing no water to dispense. Installed fill tube extension (WP2174755) from truck stock and sealed around where the fill tube funnel and liner meet. Leak has been eliminated and unit should restore to proper function. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hutto, Texas 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for dryer with no function. Upon arrival I checked voltage and found to get no readings. The breaker was tripped. I turned the breaker on and checked voltages. The voltage checked out. I looked at the terminal and all wiring appeared good. I ran the dryer for 20 minutes timed dry and unit ran as designed. Sources lead me to believe their breaker on the dryer is weakening. I advised the customer if it happens again to get the breaker checked. Call complete. No parts installed.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ3

Near Salado, Texas 76571

Sterling

Job Details: 10/23/2024

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight (no twists in power cord or twists in power cord removed). Verified voltage and polarity are correct. Removed power cord from wall. Replaced Bake and broil elements. As well as main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed Spoke to TL 7740173337 and advised customer if problem persists replace breaker. If problem still persists call customer service. job complete replaced bake element wp9755770 and broil element w10856603 main w11548749"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Austin, Texas 78717

Scott

Job Details: 10/23/2024

Arrived on site for upper rack falling down . Found right side adjuster has roller broken off . Replaced adjusters with kit W10712395. Upper rack and door are functioning properly . Ran diagnostics unit is starting to. No other issues found . No water leaks detected at time of service. Job complete ; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model RBS275PDB4

Near Briarcliff, Texas 78669

Leonardo

Job Details: 10/23/2024

Arrived on site to test unit for unit not getting to temp and fan staying on when not in used. Found F3E2 error temp to high. Found shorted sensor will order new sensor 4450026 part. Office to reschedule ; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Spicewood, Texas 78669

Luis

Job Details: 10/23/2024

"Arrived on site. Replaced mullion and side panel ui powered unit on panel ui working as designed. Ran icemaker diagnostics passed ran fill passed. Used w11649966,w11099340"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Waco, Texas 76710

Tyler

Job Details: 10/23/2024

Arrived on site for dishwasher with falling door. On arrival confirmed issue and found door hung specs broken. replaced both hinges w11712996 & w11712995. Found door working as designed. Call complete

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS42NMX00

Near Austin, Texas 78703

Joe Z

Job Details: 10/23/2024

"Arrived on site to replace control panel. Upon arrival, during replacement found incorrect part was sent. Need to reorder control. Office to reschedule ; ordrng 1 W11626125 (Comtrol)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/23/2024

"Arrived on site to test unit for not completing wash cycles and stopping with 20mins left. Found slider is seized preventing shifting. Unable to remove rotor. Also found gearcase is making loud rumbling noise. Recommend gearcase, slider, clutch, rotor, stator, suspension, washplate and valve assembly. Scheduled for 10/30.; ordrng 1 WTW7300DW0 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10752283 (Wash plate) and 1 W11130359 (Suspension) and 6 W11027980 (Screw)s and 1 W11173597 (Valve assembly)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Marble Falls, Texas 78654

Gerry C

Job Details: 10/23/2024

"KRMF536RPS00 Arrived to inspect ice production issues. Temperatures of the machine were FC -3 and RC 36. There were no ice maker error codes within test 56. I found the ice maker fill tube heater was not placed as it should have been, showing large gapping and loss of thermal transfer to the fill tube nozzle and likely resulting in freezing. There was no ice/water within the mold and the ice maker was fully operational. I corrected the fill tube heater issue and verified water filled to the expected level within the mold. Operational test good, no leaks observed during service."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Harker Heights, Texas 76548

Sterling

Job Details: 10/23/2024

On arrival verified complaint of making to much ice. Inspected unit and it is clean but making to much ice. Ran diag and found bin thermistor open. Replaced thermistor and rechecked. It is now reading correctly. Job complete installed wpw10511923

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS05

Near San Marcos, Texas 78666

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for low flames, tested unit found front left orfice clogged, cleaned orfice and tested, unit is now running as designed, no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Hutto, Texas 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for washarm not spraying. Upon arrival customer stated the washarm came off and she didn't know where it went. The washarm was not broken so I clipped in place and ran a test cycle. The unit completed the cycle and the washarm is working as designed. I advised the customer to watch for tall dishes and if they are to put some in to use the leveling on the rack to raise it up. When testing the unit I found the numbers to be not showing correctly as if the leds are going out. Will need to order a housing ui to solve issue. The panel issue is a new issue and original issue has been fixed. No water leaks present at time of service. Ordering W11460962 housing ui. Office to RS.; ordrng 1 W11460962 (Housing UI)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Scott

Job Details: 10/23/2024

Arrived on site to replace left side panel . Was able to pop side out . Unit is sounding and heating normally . No parts installed . Job complete

We serviced a

WHIRLPOOL WASHER

Model wet4024hw0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect leaking washer. Upon further inspection, I found evidence of a leak under the overfill tub. I checked the pressure sensor and there are no issue with the switch. I checked all the hoses and water connections and all are without issue.i tested the suspension, and found that it is weak ams most likely cause the washer to go out of balance and spill water out of the tub. I also found evidence of the tub scraping the top by being out of balance. I am ordering the suspension W11174583 tub ring W10882109 and balance ring W11187713. Office to reschedule return service.; ordrng 1 W10882109 (Tub ring) and 1 W11187713 (Tub adapter (balance ring)) and 1 W11174583 (Suspension)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB12

Near Austin, Texas 78747

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit will not make ice and wont dispense water. Confirmed issues, valve is energizing but no water is coming through it. Tried to cycle ice maker, would not harvest. Replaced ice maker (W11700250) and cycled, unit cycled but when calling for water valve energized but once again no water entered. Removed filter, no change. Replaced valve (W11645245) and tested unit, water is now dispensing. Cycled ice maker, ice maker went through a harvest and filled with adequate amount of water. Unit is now running as designed. Advised customer that it will take about 24-48 hours for ice production to start, once production starts it will take about 72 hours to fill the bin. No leaks detected, job complete."

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Austin, Texas 78746

Matthew

Job Details: 10/23/2024

"Arrived onsite to assess and complete engineering recommendations. Pulled unit for inspection. Found Base not sold (has a cutout), no damage to frame, gasket is good, 2.5 inches from oven cabinet and top of cutout. Gasket is good with resistance throughout. Sealed gap behind UI. Customer will monitor. Contacted techline and spoke to Curt SR#7739457738. sent all pictures to techline for documentation. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Gatesville, Texas 76528

Tyler

Job Details: 10/23/2024

"Arrived on site for refrigerator not cooling consistently. On arrival found all fans and compressor running but compressor was over heated with little to no heat transference from drier or condenser. Found compressor amp draw was slow increasingly the long the compre ran indicating it was overheating and shutting down. Ordering W11686820 compressor, W11550396 evap coil, WPW10143759 uv drier, W10913906 access valve and will need office to reschedule once availability of parts is known.; ordrng 1 W11686820 (Compressor) and 1 W11550396 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600 (Copper cap tube)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0Js4

Near Austin, Texas 78723

James K

Job Details: 10/23/2024

"WFE320M0Js4 Arrived on site for one of burners not working. Upon arrival, confirmed front right burner is not working. Proceeded to replace WP3149400 RF switch. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Austin, Texas 78754

James K

Job Details: 10/23/2024

"WDP540HAMZ0 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11613479 motor&sump. Ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model EC3JHAXRS00

Near Austin, Texas 78704

Matthew

Job Details: 10/23/2024

Arrived on site to replace previously diagnosed part. Replaced main control kit. Powered unit and tested. Unit is functioning properly. Customer will monitor. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Sunset Valley, Texas 78735

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for leak. Upon arrival customer presented issue, stated every time unit is ran it will leak from the plastic inlet valve assembly. Entered diagnostics and started a cycle, when unit started to fill the inlet assembly immediately started to leak due to crack (image attached). Will need to order inlet assembly for return visit. Ordering part, no parts installed, rescheduled for 10/30.; ordrng 1 W11535094 (Water inlet assembly)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL05

Near Sunset Valley, Texas 78735

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for door issues. Upon arrival customer presented issue, when pulling the door on the left side, door becomes cockeyed and will not slide open and closed easily. Advised customer that is part of the design, there is an empty space on the back of the rail in case the wheel skips on the rail or if the door is accidentally opened cockeyed. When pushed back in the door will go back to its original location. Per manufactures recommendation, advised to only open the FC door in the middle of the handle, do not open from left or right side. Customer also had a concern that the dispenser is not dispensing water. Bled the water lines from any air, dispenser is now dispensing water properly. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS09

Near Georgetown, Texas 78633

David Z

Job Details: 10/23/2024

Arrived on site to diagnose refrigerator that was making noise when in use. Customer clarified that the noise would come after the ice maker had run. Tested icemaker and confirmed that water is running down the fill chute and drips down to the fan blades. Used a flow modifier insert printed by GC to resolve. Retested unit and verified water is no longer running down the back of the unit. No parts needed. Call completed.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Dripping Springs, Texas 78620

Luis

Job Details: 10/23/2024

"Arrived on site for loud noise. Found damper control making loud screeching noise,diagnosed a defective diffuser control,replaced diffuser control. Customer complained temp fluctuates,temp @ 5 unit started defrost,let defrost cycle continue,checked pressures reading 0 and 90 called tech support,let pressures equalize,pressure reading on gauges 5 and 75 per tech support possible restriction recommended vacuuming,flushing then recharge. Vacuumed system down,flushed system with nitrogen,vacuumed system down again recharged system to manufacture spec checked low side pressure good. SR#7740171152; used 1 WPW10594329 (Damper control) from stock"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78703

Joe Z

Job Details: 10/23/2024

"Arrived on site for leaking underneath and cabinets and counter top getting hot. Upon arrival, inspected unit. Ice bin is completely full. Removed rear panel to inspect compressor. Condenser fan and compressor are operating correctly. Found unit is in a tight cabinet and no room for air to circulate. Also found drain tube with condensation and dripping. Inspected all drain hoses and fill line and are good and not leaking. Unit is operating as designed. Unit will need more space for air to circulate. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Hutto, Texas 78634

Andrew R

Job Details: 10/23/2024

Arrived onsite for cooktop right front burner continuously sparking. Upon arrival I found the ignitor to have ohms checking good. I replaced the sparking module and tested the unit. The issue is still present and that leads to the strike wire weakening. Gonna need to order W10566308 RF TUBING GAS. Office to RS. Installed WPW10475149 SPARK MODULE.; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HB02

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for steam accumulation on console is making it act erratic. Found door seal was unable to clip in properly in certain areas. Replaced gasket(W11623080) and heated to 350. Found console acting erratic and f2e1 prompted. Recommending console replacement. Office to reschedule. ; ordrng 1 W11293216 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Bastrop, Texas 78602

James K

Job Details: 10/23/2024

"WDT730HAMZ0 Arrived on site for unit having no power. Upon arrival, unit is receiving power but no lights are on display. Proceeded to replace W11637583 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water detected at this time."

We serviced a

AMANA DRYER

Model NED4655EW1

Near West Lake Hills, Texas 78746

Matthew

Job Details: 10/23/2024

Arrived on site to replace failed block with block kit. Tested unit and unit is now functioning properly. Job complete. Used part 279320.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Hutto, Texas 78634

Andrew R

Job Details: 10/23/2024

"Arrived onsite for washer with no operation. Upon arrival I found the washer full of water and no operation at all. I checked the control and found no blinking light indicating something took out the control. I ohmed out the pump from the control and found a open line. The harness has gone bad. I checked the pump itself on ohms and found it to be at 19.9 ohms with no load. Gonna need to order the harness and have office to RS. ORDERING W11568984 harness. Tech to return with all parts and replace the control, harness, and pump.; ordrng 1 W11568984 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Killeen, Texas 76542

Robert

Job Details: 10/23/2024

WDP540HAMZ0 Arrived for a dishwasher not washing per notes. On arrival found error code F4E3 no other errors cleared error code. Replaced part #w11613479 tested product works as it's designed no water leaks visible from watersupply.

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Georgetown, Texas 78633

David Z

Job Details: 10/23/2024

Arrived on site to diagnose vent hood not running the motor. Tested unit and found fan blade locked up. Removed blower and found debris lodged against the blade. Removed debris and reinstalled. Found blower working properly as designed. No parts needed. Call completed.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Leander, Texas 78641

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect washer making a loud banging noise due8mg the whole cycle. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I checked the suspension by moving the drum by hand and felt some vertical restriction. The checked to see if the unit has any shipping bolts not removed. One of the shipping bolts had still not been removed which would cause the shaking an thumping that the customer experienced. I removed the shipping bolt and tested the unit. The unit is now operating as designed. No water leaks observed during service. No parts installed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, Texas 78746

Luis

Job Details: 10/23/2024

"Arrived on site for no ice. Removed cover found broken grid cutter ran diagnostics water fill stopping early. Replaced grid cutter and recirculating pump,ran diagnostics all test passed. Used w10919199,w11542867"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AD1

Near Briarcliff, Texas 78669

Leonardo

Job Details: 10/23/2024

Arrived on site to replace magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete. Unit heating correctly.

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Austin, Texas 78758

Scott

Job Details: 10/23/2024

Arrived on site replaced latch W11429587. No other issues found with unit . No water leaks detected at time of service . Job complete

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDM05

Near Maxwell, Texas 78656

Andrey

Job Details: 10/23/2024

"Arrived on site to replace damaged door, inspected FC door and found adhesive from plastic wrap that was mistaken for a scratch, removed adhesive door is in perfect condition condition job complete no parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Liberty Hill, Texas 78642

Miguel

Job Details: 10/23/2024

"Arrived on site for fabric softer not working, found it clogged. Blew through and cleared. Ran diagnostics and found unit working as designed. Call complete. 162.36Auth code: 9CHNFN"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not draining. Found rear panel removed and pressure hose was connected somehow to UI. Found stored error code f8e1(long/no fill). Installed pressure hose to control and unit now working as designed. Found water leaking from cold water supply line. Advised leak needs to be addressed. No issue with unit and is working as designed. No parts replaced at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Andice, Texas 78628

Miguel

Job Details: 10/23/2024

"Arrived on site for gas leak from oven, only when using oven. Removed panel. Found only half the burner lights for 5 seconds letting out gas from 1 side. Adjusted air shutter. Unit is now lighting properly. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Georgetown, Texas 78626

Wesley

Job Details: 10/23/2024

Arrived onsite for mildew smell in washer. Advised customer on findings and that unit is draining and operating properly with no error codes. The water sound that is heard when manually moving the basket is the balancing ring solution and advised on maintenance practices to keep the unit clean and disinfected. No parts

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Georgetown, Texas 78633

David Z

Job Details: 10/23/2024

Arrived on site to diagnose dishwasher with broken wheel. Found middle rack left side adjustor had a cracked front wheel. Replaced left side middle rack adjustor. Verified proper operation. Parts used - W11551537

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/23/2024

Arrived onsite and found unit operating with heater f7e1 error. Reset the control in diagnostics to repair heater function and found unit operating as designed. Heater function restored. Advised customer on optimizing performance. All else checks good. No parts used.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Hewitt, Texas 76643

Tyler

Job Details: 10/23/2024

Arrived on site for washer leaking from the left and center front areas of washer when in use. On arrival confirmed fail.ire and traced water lines to fabric dispenser being out of alignment with tube due to unit not beinlevel as a whole. After leveling unit I found washer working as designed with no leaks and no parts installed. Call complete

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Liberty Hill, Texas 78642

Miguel

Job Details: 10/23/2024

"Arrived on site for clothes still being wet after repair. Ran diagnostics and all components working as designed. Test spin and it gets up to speed. Advised customer on spin setting. Call complete, working as designed."

We serviced a

KITCHENAID COOKTOP

Model KCIG556JBL01

Near Austin, Texas 78733

Matthew

Job Details: 10/23/2024

Arrived onsite for unit with long boil times. Customer ran tests and stated that it takes 15-20 minutes to boil water. Customer expectations are that the water should boil in just a few minutes. Called tech line and spoke to Nate SR#7740175656. There are no set times for water to boil as there are to many variables. Tech did indicate that pan size versus cooking surface area will affect cook times. Used two different pan sizes and burners with a letter of water each. The shallow pan boiled at 2min 45 seconds. The other on a smaller surface burner took 8 minutes. All burners seem to be functioning other than the left front displaying F0EC - NTC error. Tech stated the coil may be replaced. Also found cooktop glass warped. Unit was just installed. Customer stated that they will talk to builder about replacing unit. Office to contact customer to see if unit was replaced or if service is needed.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Austin, Texas 78744

Joe Z

Job Details: 10/23/2024

"Arrived on site to install previously ordered parts. Replaced bake element W11447783, broil element WPW10583047, and control W11594271. Disconnected ground wire and heated set bake to 500. Allowed unit to bake at 500 for 45 minutes. Reconnected ground wire and retest . Unit is currently operating as designed. If issues persists, recommended customer replaces breaker. Contacted tech for documentation. Spoke with Curt. Explained issue and all parts replaced. SR# 7740170511. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Kyle, Texas 78640

Tim M

Job Details: 10/23/2024

"Arrived on site to test unit for no ice production. Upon arrival called and spoke to the owner, owner claimed unit should be under warranty through Costco. Customer sent correct receipt, contacted claims thread, per claims thread unit is in warranty. Tested unit found ice maker will not enter a harvest cycle indicating a new ice maker will be needed to fix issue. Ice maker provided was not the part intended. Will need to order correct IM for return visit. Ordering part, no parts installed, rescheduled for 10/28.; ordrng 1 W11700250 (Ice maker assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Hewitt, Texas 76643

Tyler

Job Details: 10/23/2024

"Arrived on site for dryer not heating fully. On arrival confirmed failure and found wp8577274 thermistor at 3kohms and bad. Replaced thermistor and wp3392519 thermal fuse, and wp3977767 cuttoff. Tested unit and found dryer working as designed. Call complete"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Liberty Hill, Texas 78642

Miguel

Job Details: 10/23/2024

"Arrived on site for dryer not turning on. Board will,not activate switch. Found f1e1 stored. Checked door switch At control. Both good door switch. J7-1 - J7-5= open. Found thermal fuse open in back. Heater checks good. No shorts. Replaced fuse. Verified operation. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS01

Near Spicewood, Texas 78669

Leonardo

Job Details: 10/23/2024

Arrived on site to test unit for display getting stuck at 390? when set to 425?. When you turn the oven off then back on the temp goes up. Test unit and found and console and control board. Will order new console and board rescheduled for 10/30. ; ordrng 1 W10864422 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/23/2024

Arrived on site and replaced previously diagnosed FC door gasket(W10407216) and brackets(W11668671). Unit now working as designed. Advised customer to leave door closed for at least 1hr to allow door gasket to cool to form. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Spicewood, Texas 78669

Luis

Job Details: 10/23/2024

"Arrived on site for no cool. Powered unit on compressor powered on gurgling noise in evaporator no frost forming,cut out drier no refrigerant in system,checked compressor and evaporator compartment no traces of dye. Installed a new drier pressurized system to 250 psi of nitrogen,let pressure sit,sprayed suction and inlet of evaporator no bubbles sprayed connections in compressor compartment no bubbles found after 5 min psi dropped. Sprayed insulation at heat exchanger small bubbles formed,took pictures,called tech support with findings. Attempted to take picture between tubing at heat exchanger got sprayed with oil and dye submitted pictures to tech support. Information being sent to product review team. Used wpw10143759SR#7740175727"

We serviced a

WHIRLPOOL WARMING DRAWER

Model kews175bpa00

Near Austin, Texas 78746

Matthew

Job Details: 10/23/2024

Arrived onsite for drawer not opening and closing properly. Inspected and found Right side slide came apart and bearings were loose in drawer. Replaced right slide. Tested and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Austin, Texas 78727

Matthew

Job Details: 10/23/2024

Spoke to customer and stated hearing noise from unit but noise stopes when doors are opened. Adding fan motor to parts. Office to reschedule ; ordrng 1 W11529245 (Upper ice box fan motor) and 1 212643 (Permagum)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH5

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for damaged wheels on lower rack. Replaced all 4 wheel assemblies(W10195416V). Unit now working as designed. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Austin, Texas 78750

Scott

Job Details: 10/23/2024

"Arrived on site for dishwasher not starting . Found dishwasher dead . Power cord was not installed properly . Reinstalled power cord . Unit is now powering up. Ran diagnostics all checked normal, no error codes . No parts installed , no water leaks detected at time of service . Job complete"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Belton, Texas 76513

Sterling

Job Details: 10/23/2024

On arrival verified complaint of noise. Customer showed a video of splutch squeaking. On inspection found no signs of gearcase failure but splutch is damaged. Replaced splutch and rerun cycle. Unit no longer makes noise. Job complete installed w10721967

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for Tripping breaker, tested unit found unit has power, pre heated unit to 350 with no issues, could not get the breaker to trip, if the breaker is tripping randomly when unit is not in use then the breaker is faulty and will need to get replaced, unit is running as designed, job complete no parts installed"

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, Texas 78723

Joe Z

Job Details: 10/23/2024

"Arrived on site for tripping breaker. Upon arrival, test unit and confirmed that at beginning stages of preheating,breaker will Tripp. Restored power to unit and performed moisture burnout. Set oven to 500 and ran for 40 minutes. Unit is no longer tripping breaker. If issue persists, may need to replace bake and broil elements along with control. Or have breaker replaced. Unit is operating as designed. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Austin, Texas 78738

Leonardo

Job Details: 10/23/2024

Arrived on site to test unit for unit beeping after starting. Test unit and found unit giving F7E2 error bad wash motor. Replaced sump and motor test unit and unit test good no error codes and water spraying job complete. W11460946

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/23/2024

Arrived on site to test unit for not washing. Found wash motor was receiving proper voltage but not engaging. Replaced sump assembly(W11613479) and unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Killeen, Texas 76549

Robert

Job Details: 10/23/2024

WTW4957PW0 Arrived on site for a washer not starting per notes. On arrival found washer was off balance balance product. Ran washer in service mode product working as it's designed. Calibrated washer not sure if last tech did. Inspected inside of the tub found some coins . Removed coins tested in customer mode product works as it's designed. Instructed client on how to use washer no parts installed no water visible from watersupply.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Fort Cavazos, Texas 76544

Robert

Job Details: 10/23/2024

WDF332PAMS0 Arrived on site to install parts for leaking dishwasher. Installed part#s wp8269259 andwpw10329609 tested product works as it's designed. No water leaks visible from watersupply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Lago Vista, Texas 78645

Daniel A

Job Details: 10/23/2024

"Arrived on site to inspect refrigerator with freezer light not operating. Upon further inspection, found that the freezer led module has failed due to moisture infiltration . I replaced the LED module and the unit is operating as designed. No water leaks observed during service. W11602886"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, Texas 78724

Joe Z

Job Details: 10/23/2024

"Arrived on site for making noise in freezer. Upon arrival, inspected unit and found noise is fan blade hitting ice. . Found that when ice maker calls for ice,ther is some water dripping from fill tube to behind rear panel and into fan area. Contacted tech line for assistance. Spoke with Chris. Explained issue. Recommended ordering tube and permagum. SR# 7740176346. Office to reschedule ; ordrng 1 WPW10496649 (Tube) and 1 212643 (Permagum)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm08

Near Austin, Texas 78744

Andrey

Job Details: 10/23/2024

"Arrived on site to test unit for not cooling, tested unit found evaporator frozen over half way, heater is getting hot but not staying on long enough, replaced control and UI and left unit unplugged so it can completely defrost, if defrost issues return then thermistor and heater harness assembly will need to be replaced at this time job complete installed W11742389, W11518204"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Manor, Texas 78653

James K

Job Details: 10/23/2024

"WRX735SDHZ08 Arrived on site for gasket issue. Upon arrival, confirmed right door gasket is faulty. Proceeded to replace W10830274 gasket. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cedar Creek, Texas 78612

James K

Job Details: 10/23/2024

"WTW4957PW0 Arrived on site for unit not washing properly. Upon arrival, checked error codes and found F8E1 long fill and F2E1 stuck button. Cleared codes. Continued to run diagnostics and found cold water valve engaging but poor water flow. All other components check fine. Proceeded to check screen filter in valve and found hard sediment blocking water flow (picture attached). Cleaned sediments on both hot and cold valves. Re tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, Texas 78757

Scott

Job Details: 10/23/2024

Arrived on site for washer locked . Found load of wet clothes and lid locked and controls dead . Outlet tested normal. Removed clothing and water . Found voltage going to control but nothing going out . Replaced control. Tested drain pump before testing and found motor burned up due to debris in impeller . Replaced motor . Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/23/2024

"Arrived onsite and found locked up compressor following previous repair no evidence of leaking. Replaced compressor, pulled vacuum and charged to spec. All checks good. In event of repeat failure, send precooler and dye drier. Advised customer on repair and to monitor for proper cooling."

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Georgetown, Texas 78633

David Z

Job Details: 10/23/2024

Arrived on site to install control to resolve failed control from previous visit. Installed control and ran calibration. Verified good calibration. Tested unit and confirmed all items working as designed. Parts used - W11400681.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Buda, Texas 78610

Luis

Job Details: 10/23/2024

"Arrived on site for no ice. Ran diagnostic evap fan did not power on,ran icemaker test E5 ran fill failed,ran evap fan test again failed,exited diagnostics evap fan powered on,ran diagnostics again fan powered on,exited diagnostics ran normal operating cycle fan stuttering before powering on ordering a new fan,fill tube heater,fresh food icemaker will also order controls in case needed. ; ordrng 1 W11087201 (Fill tube heater) and 1 W11578030 (Evap fan motor) and 1 W11636544 (Ui panel)"