We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Seguin, TX 78155
Andrey
Job Details: 12/13/2022
"Arrived on site to test unit for not washing, tested unit found after the sump was replaced the thermal sensor was about a 1 inch from tub, bent it back into place and secured it properly, customer stated that after repair she ran it once and on the next load FAE5 code popped up,diverter leak detected, inspected sum found loose screws on the back of sump, tightened screws and ran normal cycle for 10 minutes, unit is running properly with no issues, drain water and restart cycle, unit is running as designed, advised customer to monitor if error returns will need to replace sump, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Seguin, TX 78155
Andrey
Job Details: 12/13/2022
"Arrived on site to replace previously diagnosed cavity sensor, replaced sensor tested unit unit now functioning properly, heated water for 1 minute with no issues, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, TX 78642
Maurice R
Job Details: 12/13/2022
Arrived onsite for safety valuation. Called safety line they told me to call tech line Scott from tech said that we are going to shoot gun parts at it. I told Scott there was not gas leak but when you are preheating the oven it does not burn all the gas and it smells up the house. He sent me to the Safety line again and the tech said that they will swap out the unit and gave me this SR # Sr7735203224SR 7735200886. Sr7735203224
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Temple, TX 76502
David Z
Job Details: 12/13/2022
"Arrived on site to diagnose refrigerator not making ice or dispensing water. On arrival tested dispenser and found no water coming out, just valve humming. Asked if RC items were freezing and customer said things did freeze. Checked settings and found RC at 33. Adjusted to 38. Heated reservoir to melt ice in it. I also found the single valve connector was never centered from install, and was almost off 1 prong. Seated connector and retested. Verified unit dispensing properly. Call complete."
We serviced a
MAYTAG DRYER
Model MED5630HCI
Near New Braunfels, TX 78132
Andrew
Job Details: 12/13/2022
"Arrived on site to test unit for not spinning. Found fuses were good. Found door switch and motor resistance good. Replaced ACU, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Marcos, TX 78666
Joe Z
Job Details: 12/13/2022
Arrived onsite for unit not operating. Upon arrival inspected unit. Checked polarity and is good. Test thermal fuse and is OL. Need to replace thermal fuse. Replaced thermal fuse and test unit. Unit is now operating. Watched element cycle. Checked ventilation and unit passed vent test. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Waco, TX 76712
Jonathan M
Job Details: 12/13/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Attempted to jump the icemaker and found that the motor wouldnt turn. Checked voltage to the icemaker and found 120 V. Replaced the icemaker and tested the unit. The unit began to work and operate as designed. I advised the customer to give the unit 2 to 3 days to fill up their ice bin. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Marcos, TX 78666
Joe Z
Job Details: 12/13/2022
"Arrived onsite to install previously ordered parts. Replaced outer glass W11176456, nameplate W11178521, and both screws W11428245. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Pflugerville, TX 78660
Scott
Job Details: 12/13/2022
"Arrived on site ,replaced belt ,shield and screws . Ran diagnostics. No errors and unit passed diagnostics wash test . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elgin, TX 78621
Scott
Job Details: 12/13/2022
"Arrived on site for a pair of pants stuck under agitator . Removed agitator and got pants out . Checked agitator, found no defect on any of agitator parts . Ran calibration and diagnostics wash. All checked normal. Did instruct on not overloading and proper loading of clothes . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Elgin, TX 78621
Scott
Job Details: 12/13/2022
Arrived on site for washer not starting . Found washer periodically not responding to commands. Also unit would just click and shut down . Found control and UI failing . Replaced control and UI . Unit is now responding to commands. Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model wfe515s0js3
Near Austin, TX 78723
Scott
Job Details: 12/13/2022
"Arrived on site , replaced control. Ran preheat. Unit heated and no other issues found . Job complete"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78723
Scott
Job Details: 12/13/2022
Arrived on site for long dry times . Customer had already tried air flow kit . Checked exterior vent and found no air flow . Found exterior vent has a dual baffle system and inner baffle was stuck closed . Unstuck baffle and unit is functioning properly . Now getting proper air flow . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Lou
Job Details: 12/13/2022
"Arrived on site to inspect range bulb not working and customer got shocked when replacing. Upon further inspection, I removed the current bulb and removed the socket. I found the socket wired correctly and not grounding on the unit anywhere. Replaced the bulb with a new bulb and tested and unit is operating as designed. I could not see where or what the customer had gotten shocked by. Contacted the manufacturer safety team and reported my findings. Attached to Ref#7735142042. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 12/13/2022
Arrived on site for a range that is showing f1e0 code Internal board failure. Upon inspection I found this code stored I then power cycled the unit and found no change. I then replaced the control and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
Tyler
Job Details: 12/13/2022
Arrived on site for dishwasher not turning on. Upon arrival confirmed issue and found stable power supply to unit. Found faulty wiring within door leading to issue. Corrected wiring to control and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Belton, TX 76513
Tyler
Job Details: 12/13/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Upon inspection of previous repairs I found high side leak on compressor. As able to reweild connection and pulled vac and recharged system with 68g of refrigerant. Found no leaks and informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Salado, TX 76571
David Z
Job Details: 12/13/2022
"Arrived on site to diagnose washer banging and walking several times. Customer said they have seen the unit banging and walked several inches more than once. When I asked about load size and composition, customer said it was mixed. I ran the unit in high speed spin and found no vibration issues. I removed the top and back panels and found all suspension was tight, intact and properly positioned. No broken shocks or sagging springs. Called findings into tech line, SR7735265780. I advised customer on proper usage and balanced loading, as unit passed all tests and shows no signs of failing. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Maurice R
Job Details: 12/13/2022
"Arrived onsite for previously diagnosed parts.installed the UI and t tested the unit, one touch to select a option on the ui. Unit is operating as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Liberty Hill, TX 78642
Maurice R
Job Details: 12/13/2022
Arrived onsite for previously diagnosed parts. Installed the dual valve inside the fridge and tested unit. No more leaks out of the cold water reservoir. Unit operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78726
David S
Job Details: 12/13/2022
Arrived on site to install previous diagnose part. I gained access to the junction box and installed a new cover. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Manor, TX 78653
Matthew
Job Details: 12/13/2022
Arrived onsite for oven not heating properly. Upon arrival inspected unit. Ran both upper and lower ovens to 350 degrees. Both ovens preheated and cycled properly giving an average cook temperature of 350 degrees. Thermal coupled showed unit is heating properly. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Manor, TX 78653
Matthew
Job Details: 12/13/2022
"Arrived onsite for all igniters sparking and bad ignition on left front burner. Upon arrival inspected unit. Found center power burner and right front burner had caps reversed causing mis-ignition. Corrected burners. Also instructed customer on sparking event which is normal operation. All ignitors will spark , however only the knob turned will open that individual gas valve and allow ignition. Customer understood. Unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78703
Luis
Job Details: 12/13/2022
Arrived on site. Replaced main control and transformer powered unit on heater grid heating up.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78737
Leonardo
Job Details: 12/13/2022
Arrived on site to replace sump and motor and heating element. Replaced both parts test unit no leaks present no error codes unit spraying water job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Maxwell, TX 78656
Kevin
Job Details: 12/13/2022
"Arrived on site and found Customer had still not defrosted refrigerator requested on previous visit. Inspected evaporator is now mostly clear of ice. Took another picture. All functions checked good on previous visit and refrigerator has caught up. Replaced all parts recommended by tech line anyway and added silicone around perimeter of freezer. Refrigerator should now be working properly, job complete"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Seguin, TX 78155
Andrey
Job Details: 12/13/2022
"Arrived on site to test unit for broken belt, tested unit found failed belt due to ceased up idler pulley, replaced parts from repair kit, tested unit, unit now functioning properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
Vincent
Job Details: 12/13/2022
"Arrived on site for dishwasher leaking after repair. Inspected unit and work area. CX explained unit was leaking all over the kitchen. Removed the kicplate and inspected the sump and motor and it was properly installed. Inspected the drain hose and it was properly installed. Found the drain pump not installed correctly, I uninstalled and inspected the gasket and it was good. Reinstalled and checked for leaks. Unit is now operating as designed and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS03
Near Austin, TX 78733
David S
Job Details: 12/13/2022
"Arrived on site for KitchenAid microwave combo showing door open, and wont start. I inspected the unit and work area. I gained access to the torsion bars and found them weak not holding tension. Due to the torsion bars being weak the unit blew a fuse for the microwave. ordrng 1 WP4451009 (Right hand torsion) and 1 WP4452395 (Left hand torsion)"
We serviced a
LG REFRIGERATOR
Model LSXS26386D/03
Near Leander, TX 78641
Gerry C
Job Details: 12/13/2022
"Arrived to inspect no ice. I found the customer had already tested and found tapping on the water valve would cause the unit to produce for a few days. I verified the circuit from the control through the ice maker. Office to order water valve; ordrng 1 AJU34125558 (Water Valve)"
We serviced a
KITCHENAID OVEN
Model KSEG950ESS1
Near Austin, TX 78750
Vincent
Job Details: 12/13/2022
"Arrived on site for oven, inspected unit and work area. Customers complaint was unit not heating properly. Tested unit and found bake element open/shorted. Im ordering the bake element and reschedule to return; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78745
Wesley
Job Details: 12/13/2022
Arrived onsite and found f2e2 error and no function. Determined the part sent out Ui Panel is not compatible to fix the problem. Ordering panel ui and returning to repair. ordrng 1 W10917737 (Ui housing)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Cedar Park, TX 78613
Kimo
Job Details: 12/13/2022
Arrived on site for a refrigerator that is maam buzzing noise. Upon inspection I found that there was ice buildup on the evap that was causing the noise. The unit is suffering from a defrost issue. I tested the heating element and found it good and the drain rude was clear. I am ordering evap harness and returning with the control ; ordrng 1 W10119239 (MOTOR-EVAP)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near New Braunfels, TX 78132
Andrew
Job Details: 12/13/2022
Arrived on site to test unit for right two burners not igniting. Recommend replacing both spark igniters. ordrng 2 74004053 (Igniter)s
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Austin, TX 78758
Wesley
Job Details: 12/13/2022
Arrived onsite to diagnose unit operating its failed drain function. Was given access to the service key. Determined the Lower harness drain pump blue wire had shorted. Repaired short and tested in diagnostics. Long fill and lid latch error. Valves and latch operating properly. Diagnostic function intermittent and absolutely no drain function nor voltage measures at the drain pump ; ordrng 1 W11188527 (Control) and 1 W11376227 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Georgetown, TX 78626
Gerry C
Job Details: 12/13/2022
"WTW8127LW0 Arrived to inspect washer leaking. I found the softener dispenser was overflowing and spilling over the edge of the tub ring. I replaced the dispenser and tested and found the issue decreased, but there was still minor splash. Per MFG TSP W11651001 Rev A, the tub ring requires replacement. The softener dispenser bezel would not stay in place and will require replacement as well. No leaks of the water supply observed during service.; ordrng 1 W11590590 (Tub Ring, Upgraded) and 1 W11550898 (Bezel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Cedar Park, TX 78613
Kimo
Job Details: 12/13/2022
Wrong sized gasket was sent. Need parts research. Office to reschedule.; ordrng 1 W10830162Partsresearch (Door gasket Parts research) and 1 W10830162 (Door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrqa59cnkz
Near New Braunfels, TX 78130
Joe Z
Job Details: 12/13/2022
"Arrived onsite for icemaker with no ice production. Customer pushed unit from wall. Upon arrival test unit and icemaker is calling for water, but not filling. Test pressure from supply and getting 45 psi. Found that during call for water there is not the correct flow of water from valve. Customer has water softener in house. Water pressure is within specs. Customer will push unit back to wall themselves.Need to replace water valve. Ordering valve and icemaker . Office to reschedule ; ordrng 1 W11455388 (Valve) and 1 W11455232 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Temple, TX 76504
David Z
Job Details: 12/13/2022
"Arrived on site to diagnose refrigerator that was not properly cooling. Examined unit and checked Temps. Found RC was almost at room temp. Freezer was cool, but not overly cold. Found the evaporator encased in ice, with ice .5 inches past the evap cover. Checked items in diagnostics and found defrost thermistor showing open. Ordering defrost thermistor and control. Customer advised on correct procedure to defrost unit and that it must be done prior to next visit. Return visit set . ; ordrng 1 WPW10384183 (Defrost Thermistor) and 1 W11566851 (Control) and 1 W11546981 (Defrost Heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near San Marcos, TX 78666
Joe Z
Job Details: 12/13/2022
Arrived onsite for Only One or Some of the Burners are Lighting. Upon arrival test unit and the rear left burner is not igniting. Intermittently there will be a spry and burner will light. Need to order surface ignitor and spark module. Office to reschedule ; ordrng 1 W11453940 (Surface ignitor) and 1 WPW10475149 (Spark ignitor)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78748
Leonardo
Job Details: 12/13/2022
Arrived on site to test unit for damaged panel. Replaced panel and found some butting not working. Put old panel back and unit test good. Will order new panel office to reschedule ; ordrng 1 W11029431 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Briarcliff, TX 78669
Leonardo
Job Details: 12/13/2022
Arrived on site to test unit for unit making noise when fan is on. Test unit and found damaged blower. Will order new blower office to reschedule ; ordrng 1 W11442100 (Fan blower)
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Spicewood, TX 78669
Leonardo
Job Details: 12/13/2022
Arrived on site to test unit for cooling fan making noise. Will need to order new foam tape ordering tape office to reschedule ; ordrng 2 W11175143 (Foam tape)s
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Wesley
Job Details: 12/13/2022
Arrived onsite for diagnosis of failed control not energizing the drive motor. And secondary issue of thermistor out of range. Replaced control and symptom unchanged. Due to parts on order returning at later date to complete repair. Return technician to get with SW on diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, TX 78634
Cliff
Job Details: 12/13/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found inefficient compressor and it will need to be replaced to along with drier to complete repairs. Office to set return appointment for 2 hours.; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Cliff
Job Details: 12/13/2022
Arrived on site to replace previously ordered parts for dishwasher. Upon inspecting unit found tub dented at seam actually causing leaking issue. Tub will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Hutto, TX 78634
Cliff
Job Details: 12/13/2022
Arrived on site to diagnose an oven with a door missing parts. Found rt side trim missing and lower trim bent. Both parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10761014 (Trim rt) and 1 W10761018 (Trim lft) and 1 W11569689 (Trim lower)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Cliff
Job Details: 12/13/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found heavy discoloration on rc evap indicating refrigerant leak. Evap will need to be replaced to complete repairs and office to set return appointment for 2 hours.; ordrng 1 W11492867 (Rc evap) and 1 WPW10608485 (Fc evap) and 1 2hourjob (2 hour job)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Whitney, TX 76692
Jonathan M
Job Details: 12/13/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and tested the unit. The unit would start to spin and then completely shut the control off altogether for a second and then come back on but would exit diagnostics. I then replaced the lower harness and tested the unit. I still have the same issue. I called Whirlpool Techline and spoke to Steve SR# 7735264554. He had me run through a couple checks by disconnecting the rotary switches and several components on the washer while trying to activate the spin cycle. We still have the same issue with the unit not actually fully going into spin. He advised to replace the control again and to call back if further issues persist. Ordering the control but the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11116592 (Control)
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near Woodway, TX 76712
Jonathan M
Job Details: 12/13/2022
"Arrived on site for a refrigerator that is still not making ice. Inspected unit and work area. Customer advised that its been over a month and they have not made a single batch of ice. Ran the unit through a harvest testament unit ran as designed. Attempted to fill the icemaker and found that the valve was turning on and water was flowing from the valve but water was not making it through the fill tube. Attempted to steam out the fill tube and tested the unit. Still could not get water to travel through the fill tube. I called Whirlpool Techline and spoke to Scott SR# 7725261024. He advised that based on my checks, the issue would have to be with the bill to assembly for the housing. Ordering both in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11515313 (Fill tube) and 1 W11194438 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Temple, TX 76502
David Z
Job Details: 12/13/2022
"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Customer says compressor stops and just clicks. I ran the unit and found it does start, but isn't providing any cool or frost pattern. Unit has a sealed system failure. Ordering R600 sealed system parts. Office to schedule. ; ordrng 1 R600Kit (R600 Kit) and 1 W11574734 (Compressor) and 1 Wpw1014759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11598434 (Evap)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Pflugerville, TX 78660
Scott
Job Details: 12/13/2022
Arrived on site for hot burner indicator staying on . Left front switch is making loud buzzing noise . Ran diagnostics no error codes . Ordering left front switch . Call to set return ; ordrng 1 W10434452 (Left front switch) and 2 WP3149404 (Switch)s and 1 WP3149400 (Swith)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 12/13/2022
Arrived on site for no cool. Diagnosed a defective compressor ordering a new compressor ; ordrng 1 W11574734 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600akit (R600a kit)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 12/13/2022
Arrived onsite for previously diagnosed parts. Installed the gearcase shield. Talk to customer and we ran a load and during the agitate cycle there is a noise. The noise sounds like clicking noise. Talked with Susie and we are ordering new parts; ordrng 1 W11396716 (Suspension) and 1 W10721967 (Clutch) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11553312 (Washer thrust) and 1 W10902814 (Impeller) and 1 1hour (Extra hour)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near New Braunfels, TX 78132
Andrew
Job Details: 12/13/2022
Arrived on site and replaced previously diagnosed right RC and FC door. Unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWL214KSB00
Near New Braunfels, TX 78132
Andrew
Job Details: 12/13/2022
"Arrived on site to inspect unit for damage to door. Took pic of dent on bottom left corner. Replaced door, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Seguin, TX 78155
Andrey
Job Details: 12/13/2022
"Arrived on site to preform sealed system, customer has received compressor from whirlpool and it is in the freezer, sealed system is a R600 and none of the equipment was ordered, ordering additional parts and equipment office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 Oillessgauges (Oil less gauges) and 1 W11578004 (Evaporator) and 1 W10843121 (Non uv drier)"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Seguin, TX 78155
Andrey
Job Details: 12/13/2022
"Arrived on site to test unit for bake cycle not working, tested unit found console is malfunctioning, not able to put unit into diagnostics, when pressing bake to start it shuts off the cycle, ordering console, office to reschedule, ; ordrng 1 W11616687 (Console)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78753
Scott
Job Details: 12/13/2022
"Arrived on site for washer walking and vibrating as well as making noise during draining and when agitating &spin. Found oil has leaked o from gearcase . Drain motor loud when draining . Suspension looks in good shape . Ordering gear case ,wash plate ,slider ,clutch ,drain pump. ; ordrng 1 W10834917 (Wash plate) and 1 W10727777 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Cedar Park, TX 78613
Kimo
Job Details: 12/13/2022
Arrived on site for a refrigerator that is making a humming noise. Upon arrival I found that the unit was not making the noise but what I did fine was that the grill in the freezer was loose on the right side which could cause some vibration to happen when the evaporator fans running. I am ordering the grill and returning with the evaporator fan motor. Office to reschedule. ; ordrng 1 WPW10175909 (GRILLE) and 1 W11260592 (Even fan harness)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Belton, TX 76513
Tyler
Job Details: 12/13/2022
Arrived on site for wall oven with flashing lights. Upon arrival confirmed issue and found u it had stable power connections. Found control was intermittently sending power to leds but no failures in bulbs themselves. Rescheduled customer f9r 12/16/22 to complete repairs with new ACU; ordrng 1 W11448962 (Control) and 1 Cnote (Please reschedule tgo for repairs!!! Per customer)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78737
Kevin
Job Details: 12/13/2022
"Arrived on site and inspected dryer and found handle is broken, also found heating element has failed. Pre-screened heating element did not arrive. Airflow is showing restricted on airflow meter and recommended that vent to the exterior be cleaned/clear via service before return visit; ordrng 1 279838 (Heating element) and 1 W10861225 (Handle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Austin, TX 78704
Luis
Job Details: 12/13/2022
Arrived on site. Excessive ice build up still on evaporator customer will continue to defrost unit return appointment set
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Lakeway, TX 78734
Leonardo
Job Details: 12/13/2022
Arrived on site to replace console. Test unit and found wrong part was received. Spoke with Dona in parts and they will order new one. Office to reschedule ; ordrng 1 W11402036 (Console)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near New Braunfels, TX 78130
Andrew
Job Details: 12/13/2022
"Arrived on site to test unit for no ice production. Found fill tube heater wire broke out of molex connection. Also found left hand hinge cover broken preventing unit from recognizing door is closed. Recommend replacing cover, fill tube and icemaker. Need autho for parts and office to reschedule. ; ordrng 1 W11199487 (Cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Harker Heights, TX 76548
Tyler
Job Details: 12/12/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue issue but found temps in rc at 50 and fc at 37. Upon further inspection found all fans and compressor running but there was little/no frost patterns on either coil and compressor was only pulling between 0.2-0.3 amps indicating a failing compressor. Ran ice maker tests and found unit harvest and cycling as designed with no leaks. Will need office to reschedule once availability of parts is known for 4hr r600 ss replacement.; ordrng 1 W11578205 (Compressor) and 1 R600kit (R600kit) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 W11395822 (Rc Evap coil) and 1 W11394387 (Fc Evap coil) and 1 Cnote (Needs 4hr repair)
We serviced a
WHIRLPOOL OVEN
Model RBD245PDS14
Near Georgetown, TX 78628
Vincent
Job Details: 12/12/2022
"Arrived on site for wall oven, inspected unit and work area. Customer complaint was during self clean it shut off and never came back on. Gained access to control and had a electronics smell. Found the thermal fuse open, I used my jumper to make sure unit control would still power on and it did. I will be ordering a thermal fuse that will require to splice the harness and will require make and female connectors. Returning tech to make sure they have some. ordrng 1 WP4451042 (Fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78750
David S
Job Details: 12/12/2022
"Arrived on site for dishwasher not washing the dishes. I inspected the unit and work area. I put the unit into diagnostics but it would not advance. I gained access to the control and found it shorted out. I tested the door switch, water valve, drain pump, and wash motor, I found them all in range. ordrng 1 W11305303 (Control)"
We serviced a
JENN-AIR OVEN
Model JJW9830DDP
Near Austin, TX 78750
David S
Job Details: 12/12/2022
"Arrived on site for wall oven not heating at all. I inspected the unit and work area. I found the door hinges lost tension and are not pulling the door fully closed, which is not engaging the door switch, which wont allow the unit to heat properly. I also found the lower oven door gasket torn and the upper light is burned out.; ordrng 4 WP74010283 (Hinges)s and 1 WP74009925 (Bulb) and 1 WPW10162386 (Lower oven gasket)"
We serviced a
WHIRLPOOL RANGE
Model KDRS467VSS04
Near Austin, TX 78704
Scott
Job Details: 12/12/2022
Arrived on site for oven not starting or stopping while heating . Ran preheat and unit not heating . Did hard cord control power reset . Reran preheat and unit preheated on regular and convection. Found relay on control sticking . Ordering control. Call to set return ; O-emld tckt
We serviced a
KITCHENAID COOKTOP
Model KGCU483VSS00
Near Jonestown, TX 78645
Kimo
Job Details: 12/12/2022
Arrived on site for a gas cooktop. Customer stated that he would smell gas when he first turns on the right front bur but it hose away. Upon further in I found that the orifice in the burner was too large I didnt find any gas leaks when installing unit. I am ordering a part research for W10221288. Office to reschedule ; ordrng 1 W10221288 (Lp conversation kit) and 1 W10221288partsresearch (Parts research)
We serviced a
KITCHENAID OVEN
Model KFDC506JSS00
Near Austin, TX 78732
David S
Job Details: 12/12/2022
"Arrived on site for oven not heating. I inspected the unit and work area. I found the oven would heat but the door is not engaging the latch fully. I tested the door and found the left side raising up as it closes. I found rust spots on the inner door liner. I inspected the oven lights not seated properly in the oven and falling out, I found the housing warped not allowing them to sea properly. I tested the cooktop burners and found the front left and right take a while to light. I am ordering the inner door, both hinges, two led assemblies, and both burner heads to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 2 W11233684 (Oven lights)s and 1 W11334152 (Door liner inner) and 1 W11568941 (Left hinge) and 1 W11568813 (Right hinge) and 2 W11344539 (Lf rf burner head)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Uhland, TX 78640
Andrew
Job Details: 12/12/2022
Arrived on site to test unit for not cooling properly. Found compressor running and pulling .8amps. Found frost pattern on evap not forming beyond first coil. Recommend replacing compressor and charging system with nitrogen for possible internal leak. Needing 2 hrs on return visit and SS tech. Office to reschedule. ; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evap) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV) and 1 W10913906 (Access)
We serviced a
WHIRLPOOL WASHER
Model WF42H5000AW/A2
Near Austin, TX 78746
Wesley
Job Details: 12/12/2022
Arrived onsite to repair the washer switch misreading error by replacing the control board. Determined new control to be damaged in box. Ordering control again to complete repair. ; ordrng 1 DC92-01621E (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pflugerville, TX 78660
Cliff
Job Details: 12/12/2022
Arrived on site to diagnose a washer that is making unusual noise. Found control making noises stated in service pointer and possible cam issue. Both parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11498796 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Round Rock, TX 78665
Cliff
Job Details: 12/12/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor locked up and installed new start device.found no change in operation and compressor and drier will need to be replaced to complete repairs. Office to set return appointment for 2 hours.; ordrng 1 W11635510 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupling) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Matthew
Job Details: 12/12/2022
"Arrived onsite for dishwasher leaking. Upon arrival inspected unit. Customer pointed out several areas around installed unit where water damage had occurred. Uninstalled unit and found unit has a fractured tub. Left unit unplugged to discourage any further use. Unit will leak every time its used. Will need tub replaced. Ordering tub, office to reschedule. Customer will also talk with builder concerning replacement and damage occurred. ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Austin, TX 78723
Matthew
Job Details: 12/12/2022
"Arrived onsite for right front burner not igniting. Upon arrival inspected unit. Found ignitor does click but is grounded out to the base and not the cap. Tried adjusting placement but did not correct the issue. Igniter appears to be set just low enough to not spark properly. Ordering Right front igniter, orifice holder and burner. Customer stated he would not like unit repaired but rather replaced since its a new unit. Left manufacturer customer service info. Ordering parts needed to complete the job. Also customer complained of a gap in the installation. Looks line cutout is not sufficient for cooktop to me pushed back to wall. Notified customer that is is an installation issue and the builder would need to be contacted. Office to reschedule depending on customers outcome with customer service. ; ordrng 1 W11238758 (Left front ignitor) and 1 W11337062 (LF orifice holder)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Belton, TX 76513
Tyler
Job Details: 12/12/2022
"Arrived on site for washer not functioning through cycles correctly. Upon arrival confirmed issue and found following errors: F0e5, f3e3, f7e7. I then found harness to valve was missing the thermistor connection and causing unit not to register correct water temps and leading to issue. Rescheduled customer to complete repairs with new housing asm.; ordrng 1 W11396714 (Valve/Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78753
Matthew
Job Details: 12/12/2022
"Unit #1115. Arrived on site for unit not cooling in either section. Upon arrival inspected unit found compressor powered on but was only pulling .3amps and only slightly warm to the touch. No heat transfer on discharge line. Also from inside the compartment you could hear gurgling from refrigerant trying to flow. Compressor is inefficient. Will need compressor replaced. Ordering compressor, dryer, access valve, R600 kit, nitrogen, lokring kit( unit has aluminum cap tube). Office to reschedule ; ordrng 1 W11582592 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit)"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/12/2022
Arrived on site to inspect unit for door damage. Documented damage and found unit seems to be pulled out from oven compartment. Recommend replacing inner and outer door alone with bottom vent cover. Advised customer to contact contractor to correct the issue of oven sticking out about 1/4 inch as issue is cosmetic. Advised we would be able to correct door issue but not installation issue. Office to reschedule. ; ordrng 1 W11598202 (Vent) and 1 W11600322 (Glass door) and 1 W11617223 (Inner door)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78723
Joe Z
Job Details: 12/12/2022
"Arrived onsite for leaks water. Upon arrival test unit and water leaked from back of unit during fill. Inspected unit and found fracture in outer tub. Customer stated that unit shook a lot before leak happened. Found suspension to be a little loose. Need to replace tub, suspension, and gearcase. Ordering tub, gearcase, and washplate. Office to reschedule ; ordrng 1 W11219115 (Outer tub) and 1 W10902814 (Washplate) and 1 W11449840 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78741
Scott
Job Details: 12/12/2022
"Arrived on site for washer walking and vibrating . Ran diagnostics got errors 8-6,0-3,8-1. Ran diagnostics and unit is making noise and vibration during spin . Ordering gearcase , clutch, slider and control . No water leaks detected at time of service. Call to set return ; ordrng 1 W11266006 (Control) and 1 W11185701 (Gear) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Georgetown, TX 78628
Lou
Job Details: 12/12/2022
"Arrived on site to inspect range burner not working. Upon further inspection, customer advised the back right burner is not working. I tested all burners and found the back right burner not igniting. The ignitor is arcing and I can hear gas flowing, but it wont ignite. I attempted to clean a round the ignitor area of the burner head and retested and it continued to fail. The parts prescreened for the call today were incorrect due to not having the last two digits of the model number. I am ordering the front right burner head, rear right burner head and burner caps. Scheduled return service for 12/19/22. No gas leaks detected during service.; ordrng 1 W11435630 (Right front burner head) and 1 W11435657 (Right rear burner head) and 1 W11435570 (Burner caps)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78731
David S
Job Details: 12/12/2022
Arrived on site to install previous diagnose parts. I gained access to the freezer drawer and began to replace the slides. I found the wrong slides were sent for the fridge. I verified the m&s on file are correct. I verified the correct part number was ordered. I installed the gear kit and put some food safe grease in the slide bearings. I tested the drawer and still found the left side going out of sink and piping forward. I am reordering the slides. The office will reschedule when we have eta on the parts.; ordrng 2 W11265130 (Slide)s and 1 WPW10284684 (Left side bracket) and 1 WPW10284685 (Right side bracket)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Manor, TX 78653
Matthew
Job Details: 12/12/2022
"Arrived onsite for dryer not heating. Upon arrival inspected unit. Found dryer would power on but not start a cycle. When start was pressed , you could only hear clicking from control area. Put in diagnostics and found error code for open or shorted thermistor. Checked thermistor per service matters and found thermistor reading 12k ohms or 70 degrees . Checked for grounding re was none. Per tech sheet, control needs replacement. Ordering control. Also ordering thermistor, fuse and sensors. Office to reschedule ; ordrng 1 W11413569 (Control) and 1 W11164044 (Harness) and 1 W10909685 (Fuse) and 1 WP8577274 (Thermistor) and 1 WP3391914 (Thermostat) and 1 279973 (Cutoff)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Andrew
Job Details: 12/12/2022
Arrived on site to test unit for resetting itself sporadically. Recommend replacing console and control. Returning tech to determine if filter board should be replaced as a precautionary. Office to reschedule.; ordrng 1 W11333816 (Display pcb) and 1 W11184551 (Panel)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78738
Leonardo
Job Details: 12/12/2022
Arrived on site to test unit for unit not heating. Test unit and found bad switches. Ordering new switches office to reschedule ; ordrng 4 W10211972 (Switches)s
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Georgetown, TX 78633
Gerry C
Job Details: 12/12/2022
"Arrived to inspect unit. Upon arrival, I found the cabinet had not been corrected yet and the builder arrived to be given an explanation of the required correction. The build will arrange the cabinet contractor to correct the issue and we will be called back to re-test the unit. Office to await return service request. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Belton, TX 76513
Tyler
Job Details: 12/12/2022
"Arrived on site for dryer not turning on. Upon arrival confirmed issue issue. Verified unit had stable power but ui wouldnt turn on and I found corrosion around ui control found unit had a clog in wall that lead to heating issues and unit shutting down. ordrng 1 W11378949 (Ui control) and 1 W11565020 (Acu)"
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ001
Near Austin, TX 78704
Joe Z
Job Details: 12/12/2022
"Arrived onsite to install previously ordered parts. Replaced module and having same issue. Contacted SW for assistance. Checked dc voltage and got 30 dcv. SW recommended reordering module as well as control. Ordering module, and control . ordrng 1 W11043763 (Control) and 1 W11043011 (Module)"
We serviced a
KITCHENAID OVEN
Model TBD
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 12/12/2022
"Arrived to inspect oven control panel issue. The customer pointed out that the control panel was hanging out at the top by approximately 3/8 and could not be seated. I found the opening within the cabinet was too narrow and should have approximately 1/8th inch one either side removed, to allow the control to fit into the opening without bending the upper half of the unit. The customer will contact us after the cabinet has been corrected and we will get the model and serial number at that time. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78752
Matthew
Job Details: 12/12/2022
Arrived on site for washer giving error code F6 E1. Upon arrival found unit unplugged. Powered unit and display showed power failure. Tried pressing the power button to clear and UI was completely unresponsive. Disassembled to inspect UI and control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Georgetown, TX 78633
Lou
Job Details: 12/12/2022
"Arrived on site to inspect refrigerator ice maker producing ice slowly. Upon further inspection, I found an ice cube wedged/jammed in the tray keeping the tines from harvesting. Removed the cube and closed the door switch and the ice maker began to harvest. When the IM called for water, very little water filled the tray explaining why the cubes were so small (photo). I pulled the unit out and tested the water pressure at the wall and there is good water pressure. I removed and replaced the valve and retested the ice maker and it is operating as designed. I recommended that the customer discard the first two batches of ice before consuming any. No water leaks observed during service, job completed."
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Leander, TX 78641
Kimo
Job Details: 12/12/2022
Arrived on site for a dryer that is still making noise after first few visits. Upon inspection I found that the shaft bearing had signs of premature wear due to it possibly being defective. I replaced it. And upon further inspection I found that the front top bearing assembly was damaged. I installed the new bearing assembly and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Georgetown, TX 78628
Vincent
Job Details: 12/12/2022
"Arrived on site for dryer, inspected unit and work area. Customer complaint was not heating. Tested unit and found the thermal cut off open. Replaced parts and cleaned all lint. Unit is now heating as designed. I advised CX not to use unit until they get vents cleaned or checked.
We serviced a
WHIRLPOOL COOKTOP
Model KSEG700ESS0
Near Round Rock, TX 78681
Paul
Job Details: 12/12/2022
Arrived onsite for a cooktop with a broken knob. I found the RF infinite switch busted. The knob was in good shape. I replaced the switch and tested the range. All functions as the range are working as designed. Call complete.
We serviced a
ADMIRAL WASHER
Model AAV7000AWW
Near San Marcos, TX 78666
Andrey
Job Details: 12/12/2022
"Arrived on site to test unit for washer filling and not advancing, tested unit found water is filling but agitator is completely ceased causing motor to over heat and shut down, will need clutch, brake and gear case to fix unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76502
David Z
Job Details: 12/12/2022
"Arrived on site to diagnose refrigerator that was tripping the breaker somet8mes 1-2 times per day. Customer advised it was at random times. Tested all loads on the unit, and found no shorts or irregular behavior at all. Unit did shut off at random once while i was there, but was not during any kind of testing and was bot repeatable. Called tech line, SR7735249697. Tech Line had me load test and also check for shorts through power cable. All passed fine with no evidence of an obvious short. Tech Line referenced service pointer for GFCI breaker nuisance, W11525530 and recommended calling breaker MFR for further assistance as unit is not failing any tests.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Lakeway, TX 78734
Luis
Job Details: 12/12/2022
"Arrived on site. Ran diagnostics weak water flow with filter removed diagnosed a defective water valve,replaced water valve,ran diagnostics good water flow unit passed all other diagnostic test