Near Austin, TX 78758
Scott
Job Details: 08/20/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived on site ,replaced control thermistor ,reset internal exhaust tube with screw as well as used pads . Unit is operating properly. No lint build up at time of service. Job complete ."
Near , TX 78606
Brandon
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of unit not making ice, and cooling was lost. Found unit not going into defrost on its own, I tested unit in diagnostic mode, found heater was good, bi metal was good, I replaced main control and UI control, also set to basic defrost mode. All fans working, evap, condenser, ice maker fan. Unit tested good."
Near Hutto, TX 78634
Al
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to inspect dishwasher not powering on.Check the outlet and outlet checked good.Removed the junction box cover and found the white wires weren’t connected properly.Correct the issue, reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for door not closing correctly. Test unit and found broken active hinge. Ordering new active hinge Wpw10299224; ordrng 1 Wpw10299224 (HINGE ACTIVE)
Near Pflugerville, TX 78660
Cliff
Job Details: 08/20/2020
FREEZER WHIRLPOOL WZC3115DW01 Arrived on site to diagnose a freezer that is getting hot on the outside of unit. Tested unit and found no failures or indication of malfunctioning parts. No repairs are needed at this time. Advised homeowner on refrigerant and it’s need to move heat.
Near Austin, TX 78746
Kevin
Job Details: 08/20/2020
MICROWAVE GE PVM9215SK2SS "Arrived on site and inspected microwave and found when sensor mode is used a Steam sensor error is displayed, microwave works on other functions and heats properly. Send a video to KB/AHS, Control board and steam sensor was already replaced by another company 10 months ago. Control board is showing as out of stock/not orderable at this time; ordrng 1 WB24X799 (sensor,gas) and 1 WB56X26811 (control panel asm ss)"
Near Lakeway, TX 78734
Robert
Job Details: 08/20/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to test unit for sheet stuck underneath agitator. Tested unit found a defective agitator. Replaced agitator. Tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Park, TX 78613
Kayman
Job Details: 08/20/2020
OVEN WHIRLPOOL WOS51EC0HS Arrived onsite for wall oven with lines going through display. I found the display malfunctioning causing lines and pixels to go through. Unit will need a new console and control. Ordering console (W11296171) and returning with the control for repair. Reminder to get the S.A.I.D from the new console during repair. ; ordrng 1 W11296171 (console)
Near Austin, TX 78745
Leonardo
Job Details: 08/20/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site to test unit for oven not working test unit and found bad control board. Replaced control board test unit and unit test good job complete
Near Leander, TX 78641
James
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to install sealed system. Accessed compressor and found rust in drain pan. Inspected condenser and found corrosion on condenser. Unit will need condenser, compressor, both evaporators and 3 way valve to repair. Office to schedule return services for 3 hours; ordrng 1 CNOTE (SS REPAIR 3 HR) and 1 W10865727 (valve) and 1 W11442050 (CONDENSER )"
Near Georgetown, TX 78628
Tyler
Job Details: 08/20/2020
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site from microwave that would turn on but would not heat the food. After running diagnostics I cannot find any error codes so I disassemble the machine and tested all thermostat fuses and thermistors for continuity as well as running an ohm test on each individual part. All thermostats fuses and thermistors came back with a passing result I then checked the main control to see if it was actually sending the proper power supply to other hardware and found that the magnetron was receiving but power but not turning on. Will need to return with a new magnetron capacitor and sensor. office to reschedule due to parts being PSP items; ordrng 1 UNKNOWN (CAPACITOR ) and 1 W11233913 (sensor) and 1 W11346197 (MAGNATRON)
Near Leander, TX 78641
Lou
Job Details: 08/20/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site to natal previously diagnosed and ordered parts. Due to the convection fan not working and the unit not able to be uninstalled, the customer was to have their builder remove the unit from the wall and have it accessible for repairs. When I arrived, the builder had the unit down on the island countertop. I disassembled the unit and found the blue/white wires to the convection element and fan were broken. I re-wires the harness and tested the unit and it is operating as designed. Once the unit was placed back on the wall, I retested and it continues to operate as designed.
Near Austin, TX 78727
David
Job Details: 08/20/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to diagnose range that is not heating on bake. Also found oven light out. Performed diagnostic and voltage checks. Terminal block and wiring is good, control is giving the bake element. Ordered new control.; ordrng 1 W11122560 (cntrl-elec)"
Near Austin, TX 78738
Robert
Job Details: 08/20/2020
OVEN WHIRLPOOL RBD305PVS02 Arrived on site to test unit for no display. Tested unit found bad control.
Near Austin, TX 78752
Jacob
Job Details: 08/20/2020
MICROWAVE KITCHENAID KOCE500ESS01 "Arrived onsite for left side glass door to unit sticking out slightly. Looked at unit. Found that glass part of the door, worked it’s way out of the slot for the glass piece to hang on. Re aligned glass. Tested unit. No issues at this time. Job complete"
Near Cedar Creek, TX 78612
Andy
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE320M0EB1 Arrived on site for range cooktop Right front burner staying on high when in use. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Creek, TX 78612
Andy
Job Details: 08/20/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MBE Arrived on site for refrigerator not dispensing water or making ice. Tested and inspected unit and found failed water filter base. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Scott
Job Details: 08/20/2020
WASHER MAYTAG MHW8200FW0 Arrived on site for bellow coming off and water leaking on floor from previous repair done earlier today . Checked inner bellow . Replaced outer bellow spring . Ran diagnostics wash . Checked normal and no water leaks detected at time of service. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2020
DRYER WHIRLPOOL WED9150WW1 "T.O. Arrived on site for dryer not heating. Upon arrival performed test cycle found no heat, tested voltage. Voltage tested good 125, 125, 250 total. Removed bottom plate to gain access to heater found heater had no continuity. Customer approved of repair. Disconnected and removed failed heater replaced new. All tested good unit operating as designed with heat.
Near Austin, TX 78739
Leonardo
Job Details: 08/20/2020
OVEN MAYTAG MEW6627DDS Arrived on site to test unit for upper oven over heating. Test unit and found bad control board sending power to broil element when on bake. Unit pre hating to 350 and broiler still staying on. Will order new control board WP8507P322-60 will need autho office to reschedule. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WP8507P322-60 (CONTROL BOARD)
Near Round Rock, TX 78664
Al
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGK00 Arrived to inspect side by side refrigerator not making ice.Customer stopped me to let me know the unit began making ice yesterday and the ice bin was full.I confirmed the operation of the unit and found no issues. The control and valve were both working as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78729
David
Job Details: 08/20/2020
WASHER WHIRLPOOL MVWB855DC1 "Arrived on site to install control diagnosed from previous visit. Installed and retested. Console is now not powering up. Can put in diag mode, but nothing works. Called tech line and spoke with TJ SR7728576782. Console is testing bad and needs to be replaced as well. Tech line recommended calling customer service for console acquisition.
Near Round Rock, TX 78681
Al
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived to inspect side by side refrigerator water dispensing issues.Found connection to UI loose not allowing the unit to dispense properly Also found the valve, ice maker and housing were all fully operational.Removed customers filter and water flowed as designed.Customer will purchase a new filter.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Lago Vista, TX 78645
Lou
Job Details: 08/20/2020
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site to inspect cooktop burners. Upon further inspection, customer advised the cooktop is run off of propane gas. I tested all burners and the far right two burners took too long to ignite. I adjusted the caps and still not operating as designed. I removed and replaced the caps and retested and the unit is operating as designed except the flames on the middle burner and front right burner are too high. I checked the orifices and found they had not been converted to propane. Customer provided the remaining orifices from the owners packet. I removed and replaced the orifices with the correct orifices and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Hutto, TX 78634
Paul
Job Details: 08/20/2020
DRYER MAYTAG MGD8630HC0 Arrived onsite for a dryer still making noise. I found the drum causing part of the noise at the rear of the dryer and one of the front rollers completely worn out causing the noise at the front of the dryer. I replaced the drum and both front rollers from my truck stock. I tested the dryer with the customer present and the unit is quiet and is working as designed. Call complete.
Near Bastrop, TX 78602
Andy
Job Details: 08/20/2020
RANGE WHIRLPOOL WFE505W0HW2
Near Round Rock, TX 78664
David S
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL KSSO42QTX02 Arrived on site to install previous diagnosed parts. I gained access to the freezer evaporator. I cleared out the rest of the ice build up on the freezer side of the return. I installed new blocks to prevent air leaks from the return vents. Unit is operating as designed. Job complete. No water leaks detected.
Near Austin, TX 78735
Leonardo
Job Details: 08/20/2020
DISHWASHER IKEA IUD8010DS1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Bastrop, TX 78602
Andy
Job Details: 08/20/2020
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site for freezer not cooling. Tested and inspected unit and found failed no frost pattern on evaporator, checked amp draw and found 0.56 amps. Also found on left hand side 2 steel lines coming out of cabinet and put together with copper line and abnormal burning on unit. Called tech line and spoke with Bruce (SR# 7728580321) was instructed SS repair is needed and to pinpoint by installing UV drier.. And that issue with line and burn is cosmetic and should be fine. Ordering needed parts. Office to schedule return trip. SS repair. 2 hour job. ; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10750849 (compressor)"
Near Buda, TX 78610
Richard
Job Details: 08/20/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer with intermittent cooling issues. Checked frost pattern and it looks good took pictures. Checked temps and it was reading 15 degrees. Called tech line and they stated to replace control board for intermittent cooling issue. Replaced control board and all functions tested good. Complete Sr# 7728047690
Near Bastrop, TX 78602
Andy
Job Details: 08/20/2020
DRYER MAYTAG MED8000AG0 Arrived on site for dryer not operating properly. Tested and inspected unit and found failed heating element.Removed failed part and replaced with new. Tested unit with customer and all operations are normal.
Near Kyle, TX 78640
Jacob
Job Details: 08/20/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite for lights out in unit. Found that freezer light had gone out. Replaced freezer light. Tested unit. All lights working at this time. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 08/20/2020
MICROWAVE WHIRLPOOL WMH32517AS2 Arrived onsite for a microwave that is powering up and running but is not heating. I tested the unit and could hear the magnetron trying to fire but it wouldn’t fire. I found the terminals on the mag loose causing the issue. I tightened the terminals and tested the unit. The magnetron is putting out 1000 watts and is working as designed. Call complete.
Near Austin, TX 78731
Wesley
Job Details: 08/20/2020
DRYER WHIRLPOOL WED560LHW1 Arrived onsite and used pads to reduce sound caused by normal operation. All checks good. Unit is now operating as designed.
Near Austin, TX 78731
Wesley
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and installed freezer handle. All checks good. Unit is now cosmetically correct.
Near Pflugerville, TX 78660
Paul
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator with a no ice issue. I found the ice box fan not running. I ran the harvest test and fill test and the unit worked as designed. I found an e5 ice maker error. I found a broken wire at the molex connector just outside the ice box. I repaired the wire and tested the unit. I found the motor not running. I replaced the fan and the unit worked as designed. Call complete.
Near Austin, TX 78701
Luis
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found unit missing shelves ordering shelves talked to office,shelves ok to order ; ordrng 2 W11402525 (SHELF)s"
Near Austin, TX 78737
Leonardo
Job Details: 08/20/2020
MICROWAVE GE JVM1850SM4SS Arrived on site to for unit running when door open. Test unit and found bad switches. Replaced switches test unit and unit test good job complete.
Near Austin, TX 78746
Kevin
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site and inspected refrigerator and found freezer door is not closed and there is an air gap on the right hand side. Removed ice with steamer and freezer door will now close properly. Recommended to customer that entire fridge be defrosted to remove all ice from interior. No water leaks detected at time of service, job complete"
Near Austin, TX 78724
Luis
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 "Arrived on site for no cool. Powered unit on diagnosed a defective compressor,installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78759
David
Job Details: 08/20/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose oven with broken trim after a bake cycle. Found the stainless trim on the door glass had peeled on one side. Need to replace glass to resolve. Part on order but have not received yet.
Near Austin, TX 78730
David
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site to follow up on dispenser not dispensing ice. Found the coupler for the door side was frozen in and not springing up to mate to ice bucket. Disassembled auger parts and cleaned and dried and reassembled. Unit is now dispensing properly. Could not find an air leak in the dispenser door, so likely just normal melting ice. Call complete."
Near Austin, TX 78758
Luis
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for a defective compressor. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly
Near Georgetown, TX 78633
Tyler
Job Details: 08/20/2020
REFRIGERATOR MAYTAG MSD2651HEW "Arrived on site for filter housing broken in fridge. Found that the filter plate was cracked and broken not allowing the filter head to stay mounted properly. I was an,veto remount bracket in place and stabilize the filter head.
Near Austin, TX 78731
Luis
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSCS25FVMS03 "Arrived on site for bin and dispenser issues. Found clips on upper portion of dispenser liner broken diagnosed unit will need a new freezer door
Near Georgetown, TX 78633
Cliff
Job Details: 08/20/2020
WASHER WHIRLPOOL WFW9450WR00 Arrived on site to diagnose a washing machine that is not starting cycles. Tested unit and found screw for door latch stripped out. Replaced screw and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Leonardo
Job Details: 08/20/2020
OVEN WHIRLPOOL WFG540H0EH1 Arrived on site to replace ignitor. Replaced ignitor test unit an dunit test good no leaks present at this time job complete.
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 T.O. Arrived on site for refrigerator not making ice. Upon arrival found unit with ice maker off and fill tube frozen found customer recently hooked up to water without flushing leaving air in the line. Steamed fill tube out turned ice maker on. Tested unit all tested good. No water leaks detected during service.
Near Lorena, TX 76655
Jonathan
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Arrived on site for refrigerator that’s still not making a lot of ice. Inspected unit and work area. Customer advised that he had called in to KitchenAid trying to get a new icemaker for his freezer since he didn’t buy one when he bought the unit. When trying to get the new icemaker, he advised that they were still having problems with their ice making in the refrigerator section. He was advised to put it on Max ice and he advised that since putting it on max ice, it has made things worse. I called tech line and spoke to Ed SR# 7728451367. He advised to replace the icemaker due to the temperature reading 29° in the icemaker thermistor and 2° in the icebox thermistor. Went ahead and replaced the icemaker and tested the unit. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Cliff
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL ART308FFDM03 Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor in unit. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10843121 (drier-tube) and 1 W10913906 (coupler) and 1 W11092625 (compressor)
Near Smithville, TX 78957
Andy
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 08/20/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site and found Mullin is loose on the top connector, removed Mullin completely and after resetting it it is working properly, job complete"
Near Round Rock, TX 78664
Al
Job Details: 08/20/2020
FREEZER MAYTAG MZF34X20DW03 Arrived to inspect upright freezer not cooling.Confirmed the complaint and found the unit has a defective control. The unit turned on and off without warning and continued until it was unplugged.Removed and replaced the control.Unit now operates as designed.Customer told to wait approximately 24/48 hours for the unit to reach optimal temperatures.Job complete
Near Austin, TX 78722
Jacob
Job Details: 08/20/2020
FREEZER WHIRLPOOL KRFF507HPS00 Arrived onsite to replace ice maker. Spoke with customer about ice being made. Did not want to replace ice makers. Ice maker was working. No leaks at this time. Job complete
Near Kyle, TX 78640
Richard
Job Details: 08/20/2020
WASHER MAYTAG MVW7232HW0 Arrived onsite for the washer will not drain and lid is locked. Ran diagnostics and found error code F9E1 long drain. The lid is locked and there is clothes and water still in the basket. Unplugged washer to reset control. Ran diagnostics and while testing lid latch it did not respond to unlock and lock modes. Tested drain pump and there was no humming noise or vibration coming from pump. Ordering parts and office to schedule. Updated model and serial numbers. ; ordrng 1 W11394572 (LID LATCH) and 1 W11396717 (PUMP DRAIN) and 1 W11419171 (CONTROL )
Near Austin, TX 78733
Luis
Job Details: 08/20/2020
ICE MACHINE JENN-AIR JIM159XYRS0 "Arrived on site to install parts prev tech ordered. Installed water pan,ran diagnostics all test passed. Unit working as designed."
Near Leander, TX 78641
James
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and inspected sealed system for dye. Found fresh food evaporator clear, freezer evaporator clear, compressor, drier and condenser clear and no dye any where in compressor compartment. Called tech line and spoke to Leon #7728579876. Low side reading 15 inch vacuum and high side at 98 psi.
Near Austin, TX 78732
David
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSCK25FVMS02 "Arrived on site to diagnose icemaker that is not producing ice. Found ice frozen and stuck in mold, and unit not cycling. Found the IM control light constantly blinking. Tried to replace I. Control but found new control had a broken connector. Jumped eye and still could not get IM to cycle. Replaced icemaker and reassembled as is. After 2 mins the unit filled and cycled. All is now working as designed. Call complete."
Near Austin, TX 78744
Jacob
Job Details: 08/20/2020
WASHER WHIRLPOOL WTW4816FW0 Arrived onsite for unit not washing correctly. Tested unit. Found that control was bad. Replaced control. Re tested unit. Also found that basket is not stable. Couldn’t get agitator off. Ordered parts for tub and basket rebuild. Request 2 man and 2HR. Need authorization parts and service authorization.; ordrng 1 REQUEST (2MAN ) and 1 REQUEST (2HR) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10772621 (screw) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP3951744 (agitator) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)
Near Del Valle, TX 78617
Jacob
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite to replace parts to unit. Replaced ice container and chute. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78703
Richard
Job Details: 08/20/2020
DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for the ventless dryer not drying properly. Ran diagnostics and found no error codes and tested all functions. Everything is working properly. Could not fine any issues at this time.
Near Austin, TX 78758
Wesley
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite and found customer wanted assistance ordering the freezer basket.
Near Hutto, TX 78634
Al
Job Details: 08/20/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived to inspect scratched and damaged panel control.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete Customer satisfied
Near Lakeway, TX 78734
Robert
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to test unit for freezer issues. Tested unit found wire within door is frayed. The fan will turn on and off while moving wires around. Office to reschedule.; ordrng 1 LW11202405 (FREEZER DOOR SS)
Near Buda, TX 78610
Jacob
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Near Georgetown, TX 78628
Tyler
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher tripping breaker. I ran the diagnostics mode and upon entry there were no error codes immediately indicating any sort of hardware failure. I then checked outlet, power cord, and terminal connections and found nothing loose or broken and all holding 120v well. The main control was receiving and sending the same 120v. During a test cycle all components such as heater, motor assembly, circulation and drain pumps, thermostats were running and functioning without any failures. I could not get the breaker to trip on the visit during any tests. I advised customer to have an electrician examine the gfci breaker assigned to the dishwasher to verify if it was holding the proper amperage when dishwasher is running a normal cycle. Unit functioning as designed call complete"
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2020
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for back middle burner not high enough and back left not hot enough and not reliable. Upon inspection found back left not igniting properly and needing a conversion kit as well front right and left both burning to high needs conversion. Adjusted back middle flame, still not high enough needs conversion. Found not ETA available on parts. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTEANDSTICKYNOTE (SCH APT) and 1 W11238042 (CONVERSION KIT) and 1 W11339379 (LEFT MANIFOLD TUBE) and 1 W11378585 (LEFT ORIFICE HOLDER) and 1 W11381267 (LEFT REAR AND FRONT MANIFOLD )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for customer complaint of f2e2 found UI control not responding. Part needed W11368911UI control
Near Cedar Park, TX 78613
Kayman
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL KDTM704KPS0 Arrived onsite for buzzing noise during wash cycle upon inspection and after putting the unit into diagnostics I found the motor making a slight but normal sounding buzz during the wash cycle. I noticed that the foam insulation on the toe kick had been ripped off during installation causing a amplified affect of the motor functions. I am ordering a toe kick for repair. Toe panel black (W11108991) RS for THU 9/3 customer request AM appt if possible. ; ordrng 1 W11108991 (TOE PANEL BLACK )
Near Kyle, TX 78640
Richard
Job Details: 08/20/2020
WASHER MAYTAG WFW70HEBW1 "Arrived onsite for the washer not working. During testing found that there is an error code for the door lock switch and the console is not responding correctly. Will need to replace control board , console, door lock switch. This is a stacked unit. Will need a 2 man 3hrs to do the repair. ; ordrng 1 2MAN (3HRS FOR REPAIR ) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )"
Near Andice, TX 78628
Jonathan
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "T.O. Arrived on site for dishwasher smoking. Checked heater, heater was clear. Dissembled door checked wiring harness harness was good no signs of damage. Ran diagnostics mode and tested all tested good. Spoke with builder found unit was tested without water causing smoke. Unit is operating as designed no water leaks detected during service."
Near Round Rock, TX 78664
Al
Job Details: 08/20/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived to inspect damaged display on newly installed range. Confirmed the complaint and removed and replaced the defective control.Reassembled and unit tested as designed.Job complete
Near Liberty Hill, TX 78642
James
Job Details: 08/20/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site and found door switch lever has broken off. Installed new switch and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78681
Al
Job Details: 08/20/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and found the control and valve were both defective.Removed and replaced both.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Austin, TX 78717
Kayman
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Arrived onsite for refrigerator no cool in RC section. Upon arrival I noticed a very loud buzzing consistent with the evap fan hitting ice. Inside the freezer there was a lot of frost build up around the door. I accessed the evaporator and it was clear of ice but there was ice build up in both airflow ports to the RC section and around the evap fan. I steamed out all the ice and noticed the thermistor was in the wrong position on the evaporator. I replaced the thermistor in the correct position. I powered the unit on and it’s working as designed at this time. Job complete.
Near Austin, TX 78751
Jacob
Job Details: 08/20/2020
RANGE MAYTAG MGR8775AS0 Arrived onsite to replace front right oraface burner. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78732
David
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 arrived on site to install new ice door to resolve melting ice issue. Installed new inner door and found a good seal. All is now working as designed. Call complete.
Near Round Rock, TX 78665
David S
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed part. I gained access to the sump and motor assembly, I removed the failed assembly and replaced it with new. I ran the unit through a diagnostics cycle, and the unit operated as designed. Job complete. No water leaks detected."
Near Manor, TX 78653
Andy
Job Details: 08/20/2020
WASHER MAYTAG MHW8630HW1 Arrived on site for washer not dispensing detergent and water in dispenser. Tested and inspected unit and found F0E2 error code (Oversuds) Found customer is using Ecover zero non chlorine bleach. Instructed customer on use and care and practice for best performance. And on soap usage and that water in dispenser is normal as shown in user care guide. No water leaks present at time of service.
Near Austin, TX 78749
Kevin
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and inspected refrigerator and found pantry user interface plastic is warped and it will not drop down into door cavity. A new pantry user interface will be needed to correct the problem; ordrng 1 WPW10769076 (cntrl-elec)
Near Austin, TX 78730
Luis
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling complaint. Replaced evaporator and filter drier. Per service pointer W11092686F adjusted drip pan secured evaporator to liner using clamps and zip ties,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/20/2020
TRASH COMPACTOR GE UCG1680LSS "Arrived on site for customer complaint of compactor not working, found unit would not compact, I pulled unit out, found top switch lever was bent and not making contact with top of compactor, I adjusted the lever, unit tested good."
Near Austin, TX 78745
Kayman
Job Details: 08/20/2020
WASHER WHIRLPOOL MVWX655DW2
Near Waco, TX 76710
Jonathan
Job Details: 08/20/2020
COOKTOP WHIRLPOOL JIC4536XS00
Near Leander, TX 78641
James
Job Details: 08/20/2020
WASHER WHIRLPOOL WTW4850HW1 Arrived on site and tested operation. Found lid lock error. Found lock assembly long locked into lid. Seated lock assembly and verified operation. Unit tests good. Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 08/20/2020
WASHER WHIRLPOOL WTW7120HW0 "Arrived on site to inspect washer being off balance. Upon further inspection, I placed the unit in diagnostics and checked error codes. Found F0E3. Cleared the code and continued with testing. Unit operated as designed. I tested the unit in manual test mode and tested the against and spin cycles. Unit continued to operate as designed. Tested the unbalance detection mode and the unit operated as designed. Made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."
Near Austin, TX 78745
Kevin
Job Details: 08/20/2020
MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site and inspected microwave and found top interlock switch is pushed back into cabinet removed front panel and after correcting switch microwave is working again coded for a new switch assembly
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/20/2020
VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for customer complaint of unit making loud noise, and lights not working properly and not shutting off. Found cracked fan blade causing rattling noise, found lights would come on dim, but not shut off. Ordering all controls and transformer, also ordering fan motor to ensure repair is done next visit. ; ordrng 1 W11035826 (motor-fan) and 2 W11109591 (light)s and 1 W11282983 (CONTROL) and 1 W11282989 (TRANSFORMER ) and 1 W11282990 (CONTROL)"
Near Pflugerville, TX 78660
Paul
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for a refrigerator with slow ice production. Mr also stated there was a issue with the filter housing. I tested the ice box fan and the dampener. Both were working as designed. I tested the thermistors and all passed. I tested the FC temp and found it at 17 degrees. I checked the bimetal and found it closed. I ran a short forced defrost cycle. I tested the temp in the FC again after the short cycle and found the temp not dropping. I could hear the compressor overload tripping. I found the start device failing. I replaced the start device with W11092533 from truck stock. The compressor started properly. I suspect this was causing the temp issue. The temp started dropping immediately. I found the filter housing bracket broken causing the filter to hang down. The bracket needs to be replaced. Ordering 67006325 bracket- f and will return with the ice maker just in case it’s needed.; ordrng 1 67006325 (bracket- f)
Near Waco, TX 76701
Jonathan
Job Details: 08/20/2020
WASHER ROPER RTW4516FW2 on site for washing machine that won’t wash clothes. Inspected unit and work area. Placed in in-service diagnostics and found an F7 E5 (shifter fault) and F5 E2 (lid lock fault) error codes. Ran unit through a manual lid lock test and lid would not lock. Replaced both latch and actuator and tested unit. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
David S
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for ice build up In The fresh food section. I inspected th run it and work area. I found the unit powered off and defrosted. The customer showed me a picture of what the fridge was doing. In the picture the rc evap was covered in ice. I found service pointer W11092686F for ice build up on rc evap. I followed the instructions for the service pointer. I installed new mounting clips and zip ties for the evaporator. I found the drip pan warped, I used permagum to raise the left side so it will drain properly. I found the top mounting tabs on the evap cover broken. I replaced the evap cover. The customer powered the unit back on and I checked the thermistors, fans, and dair baffle motor, all tested good. I found the unit in adaptive defrost, I changed the unit to basic defrost. I spoke to the customer about the repair and about the defrost setting change. Unit is operating as designed. Job complete."
Near Belton, TX 76513
Jonathan
Job Details: 08/20/2020
FREEZER FRIGIDAIRE LFFH20F3QWC Arrived on site to install previously diagnosed part. Inspected unit and work area. Tested temperature in freezer and found unit at -10°F. Replaced heater and thermostat and tested unit. Unit began to cool and is working as designed.
Near Belton, TX 76513
Jonathan
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for dishwasher that is leaking. Inspected unit and work area. Unit was unplugged and waterline was disconnected from the unit. Attached waterline to water valve and plug the unit in. Ran unit through diagnostics and found no error codes. Ran unit through an auto test and found water leaking out of the pump and motor assembly when the unit was washing.
Near Austin, TX 78759
David
Job Details: 08/20/2020
VENTHOOD WHIRLPOOL WVW53UC0FS2 "Arrived to follow up on issues with fan speed being inconsistent and blowing breaker. Customer advised me that an electrician had come this week and found the breaker was bad, and replaced breaker and unit has been good since. Customer has also been made aware that the fan speed is going to turn on to the highest pressed button when running, and only the in button can be in for low speeds. All is working as designed. Call complete."
Near Blanco, TX 78606
Brandon
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of right side door being damaged, I replaced door, unit tested good."
Near Austin, TX 78717
Kayman
Job Details: 08/20/2020
COOKTOP WHIRLPOOL WCG55US0SH00 Arrived onsite for range with gas smell. I tested the burners and all lit as designed. I used the provided gas leak detector on all burners and all orifice holders as well as the manifold but could not detect any gas leak on the unit..
Near Pflugerville, TX 78660
Cliff
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to diagnose a refrigerator that is not sealing properly in freezer compartment. Tested unit and found bracket out of shape causing door not to seal. Reset bracket to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78747
Jacob
Job Details: 08/20/2020
FREEZER FRIGIDAIRE FFSS2615TS0 Arrived onsite for unit making noise. Customer said unit would give off noise and temperature would not stay consistent in freezer or refrigerator. Replaced control to unit. Tested unit. Unit test good. Ice dispenser won’t change from crush to cube. Ordered part. Rescheduled with customer.; ordrng 1 241679101 (switch)
Near Austin, TX 78729
David S
Job Details: 08/20/2020
DRYER FRIGIDAIRE FFQG5000QW3 "Arrived on site for dryer lights flashing, and not coming on. I inspected the unit and work area. I ran the dryer through a normal cycle and it operated as designed. The dryer ran for 15 minutes with no issue, the drum cycled temps as designed. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite to inspect fridge for not sliding correctly, spoke to the customer about the issue. Ordering correct slides. Office to reschedule ; ordrng 2 W10860513 (SLIDES )s"