We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Bertram, TX 78605
Vincent
Job Details: 07/07/2022
"Arrived on site for washer, inspected unit and work area. I entered in diagnostics and had stored error codes F8E0 F8E2 F5E2. I then set unit in a diagnostics cycle and would not advance. I removed top for washer and unplugged water lines found calcium build up on the water valve hot side and found corrosion build up on the dispenser motor and harness connectors to dispenser motor melted. Will need to replace valve, upper harness and dispenser. No leaks where observed during service. ; ordrng 1 W11033849 (Upper harness) and 1 WPW10247306 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78745
Matthew
Job Details: 07/07/2022
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, valve, dryer and fittings. Upon charging unit found that lokring on suction line at compressor did not make a good seal. Lokring failed. Could not remove lokring and have sufficient line to add an additional lokring. Need to Reorder compressor, valve and fittings.Used 6-5 lokring from lokring set #2 for dryer to steel line loop. Ordering compressor and fittings. Office to reschedule ; ordrng 1 W11370574 (Compressor) and 1 Lokring6-5 (Lokring kit #2 replenish) and 1 Wpw10143759 (Dye dryer) and 1 W11504416 (8.5-6 fitting) and 1 W11504436 (6-1.8 fitting) and 1 W11506635 (Access valve) and 1 W11504415 (8.5-5 fitting) and 1 W11504431 (7-5 fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA20EMBL
Near Austin, TX 78731
Paul
Job Details: 07/07/2022
"Arrived onsite for a refrigerator with the FC no cooling well. I found the FC temp only dropping to 13 degrees with the compressor running the entire time. I found all components working with the sealed system and the condenser coil clean. I inspected the evaporator and found it with a poor frost pattern. The compressor is not pumping correctly and needs to be replaced. Office to RS.; ordrng 1 W10309989 (Compressor) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404k (Access valve)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Salado, TX 76571
Tyler
Job Details: 07/07/2022
Arrived on site for range causing heat to escape and heat up knobs to the point customer cant touch knobs. Upon arrival heated oven to 350 and was able to verify knobs are to hot to touch after 30 minutes of run time due to failure in left side hinge in door. Called techline and spoke with Anthony sr#7734058130 was instructed to review Sp w11544031 regarding temperature threshold limits with customer but also was instructed directly by Techline to replace both door hinges due to failure on left side. Rescheduled customer for 07-14-22 to complete repairs with new hinges. ; ordrng 2 W11162113 (Hinges)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Salado, TX 76571
Tyler
Job Details: 07/07/2022
Arrived on site for refrigerator not cooling. Upon arrival found in plant and found both apartments at room temp found all fans running and compressor was overheating while dryer was completely cool to the touch found compressor and efficiently running and needs sealed system repair. office to reschedule once availability of parts is known; ordrng 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11515413 (Compressor) and 1 Cnote (Need coupler sizes ordered from sd quick pic photos)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Temple, TX 76502
Tyler
Job Details: 07/07/2022
Arrived on site refrigerator not cooling. Upon arrival confirm from plant and found freezer temps around 30 and RC terms around 50. After further inspection I found both fans running but entire frost pattern across evaporator coil was spotted from liner captube entry to suction line exit into liner. Called techline and spoke with Chris sr#7734055354. Document .5-.6 am draw and other symptoms. Confirmed compressor is inefficiently operating. Drier was room temp with no heat transference. Will need office to reschedule once availability of parts is known.; ordrng 1 R600kit (R600 kit) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Nitrogen (Nitrogen) and 1 W11369198 (Compressor) and 1 Needstandardcouplersorderedforr600repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Temple, TX 76502
Tyler
Job Details: 07/07/2022
"Arrived on site for refrigerator not freezing or making ice. Upon arrival confirmed bucket was empty but ice maker could cycle through harvest test. Found amp draw @0.6, both fans running. Compressor was overheating but drier was cool(room temp). Found frost pattern(little to none) on evap coil not even across. Called techline and spoke with Leon sr#7734054187. Documented findings and found inefficient compressor. Will need office to reschedule once availability of parts are known. ; ordrng 1 W10253005 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 876765 (Tube kit)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Briarcliff, TX 78738
Scott
Job Details: 07/07/2022
"Arrived on site for no power to oven . Found UI only responding to commands to lower oven ,no display to upper UI. Did power reset UI is now lighting up fully . All connections are good and no error codes . Ran preheat all checked normal. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78738
Scott
Job Details: 07/07/2022
Arrived on site for dishwasher stopping halfway thru heavy cycle only . Ran diagnostics and got stuck keypad error code . Wash test checked normal. Replaced UI and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Briarcliff, TX 78669
Scott
Job Details: 07/07/2022
"Arrived on site for lid issues . Found lid broken at left side hinge . Replaced lid , ran diagnostics all checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78734
Scott
Job Details: 07/07/2022
Arrived on site for item freezing in fresh food . Found upper dampener door sticking open . Replaced and tested dampener . All checked normal . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Buda, TX 78610
Kevin
Job Details: 07/07/2022
Arrived on site inspected refrigerator and found a large vertical dent 2/3 down the center rear of the refrigerator. Another service provider has already been on site and corrected a leaking water line. took pic of damage and reported to techline 7734058308. This time damage is not causing any negative affects with refrigerator operation. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West, TX 76691
Jonathan M
Job Details: 07/07/2022
Arrived on site for a dryer that is making loud sounds during operation. And inspected unit and work area. Did confirm the customers complaint and disassemble the unit. Found a piece of a coat hanger stuck in the blower wheel as well as one of the rollers have gone bad causing it to squeak. Remove the debris from the blower wheel housing and replace the roller. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, TX 78626
Gerry C
Job Details: 07/07/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed wash plate and installed the replacement. I calibrated the unit and tested within automatic test mode. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SVAXVB00
Near Cedar Park, TX 78613
Paul
Job Details: 07/07/2022
Arrived onsite for a refrigerator with water trickling out of the FC and frosting up. I found water leaking from the ice door that had been replaced and frost building up around the bottom of the ice bin because of the door not sealing. I found the white bracket that was installed previously warped so I replaced the ice door kit again. I tested the ice door with water and found it still leaking at the bottom. I could push in on it and it would seal but it would not seal by itself with the new spring. Upon further inspection I found the outer part of the door at the top of the chute warped causing the ice door to bind at the top and not seal correctly at the bottom. The entire freezer door would need to be replaced to correct the issue
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Austin, TX 78717
Paul
Job Details: 07/07/2022
Arrived onsite for a washer that only fills and then it just hums and does nothing. I ran multiple diagnostic test and found the washer would agitate and spin but when I ran the hot and cold water valve test I found the hot water valve not filling the tub. I shut off the wall valves and removed the hoses and water came out of both hoses. I energized the hot valve coil and could not blow thru the valve. I replaced the valve made sure the hoses were clean. I tested the unit and found no hot water still. I removed the hose from the wall valve and turned the hot water wall valve on and no water is coming out of the valve. The customer has hot water at the kitchen sink and the bathroom. I explained this to the lady at the front desk and told her either the building line to the washer has restricted or the wall valve is defective.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Paul
Job Details: 07/07/2022
Arrived onsite for a oven displaying an F2E1 error to replace previous diagnosed parts. I found they moved the range out and installed a new one. The new ranges serial number is RA2912021. I found out the range had been moved to unit 5058 but after arriving the unit was occupied and the tenant said it wasnt his range. I checked with maintenance again and found out it had been moved to 5085. I replaced the main control and tested the range. All functions are working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and disassemble dryer and replace the motor pulley, after reassembling dryer it is working properly now
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and replaced LED strip and freezer LED module and all interior lighting is now on,
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, TX 78739
Kevin
Job Details: 07/07/2022
"Arrived on site and found motor belt is off and pulley on motor is broken. Replaced motor, after replacement confirm correct operation by running an automatic test cycle. Washer is now operating normally, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS2
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Arrived on site and inspected dishwasher and found it filled properly and Wash motor is running. Found spray arms are not spinning properly because they are clogged with debris. Was able to remove some debris but not all. Also found No high drain loop and not enough slack due to installation location distance to make one. Dishwasher will need a drain hose extension, and new upper and lower spray arms.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Arrived on site and found refrigerator display is showing -10? in freezer and temp alarm is blinking and fresh food is showing 49? and blinking. Reset temp alarm and it is now showing 37? and -10? in freezer. Temperature read on thermal couple is -10 in freezer and 41? in fresh food section. A few minutes after resetting temp alarm compressor stopped running and freezer is showing 0?. Refrigerator has been technically cooling properly since call back was made. Inspected evaporator and found some ice around evaporator fan but nothing else strange. Customer said they heard a clicking noise coming from compressor area but that stopped on its own. Spoke with SW, refrigerator is not having any issues at this time. Cleared ice around evaporator fan with steamer.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site to install previous diagnosed part. I gained access to the control and replaced it with new. Job complete.
We serviced a
GE OVEN
Model JT952S0K4SS
Near Austin, TX 78737
Justin
Job Details: 07/07/2022
"Arrived on site to install previously diagnosed parts. I installed the sensor, console, and control. I also ohmd out the thermostats and found them good. I then tested the unit and preheat both ovens to 350?F. I found the unit now working as designed. Call complete."
We serviced a
KITCHENAID RANGE
Model KGRS807SSS02
Near Austin, TX 78705
Kimo
Job Details: 07/07/2022
"Arrived on site to inspect a range with a broken igniter on left front burner. Upon inspection I found left front igniter broken. Upon closer inspection I found that the screws holding the burners to the cooktop were rusted to badly to remove, keeping me from gaining access to the spark igniter to replace it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found both ice box modules, all three waterbox modules, and the FC section module not working. I tested all modules and found they are all bad.mi removed and replaced the modules and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEW6
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where the floors have began to ripple from the water leak (photo). I inspected the FC section and found a large slab of ice on the bottom of the FC section. I pulled the unit out and inspected the dr tube and found it to be the original duck bill type tube. Per service pointer #W10632338, a P trap designed drain tube needs to be installed and the part is covered 100%. I removed the ice from the FC section and removed and replaced the drain tube and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a noise when dispensing water and they demonstrated. I found that the dual water valve is making a valve chatter and explained to the customer mahout the water pressure causing the issue. Due to the vast amount of construction in their area, I advised that their water pressure is whats causing the noise. Customer thought there was an issue with the unit. Customer did not want any parts replaced at this time. Made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect venthood filter locks not working. Upon further inspection, I found both filter latches had jumped off track and were not securing the filters in place. I reattached and adjusted the latches and tested and unit is operating as designed. Job completed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect refrigerator door handle that wont stay secured. Upon further inspection, I found the FC door handle taped to the FC door (photo). I found the screw that tightens the handle to the bolt was loose. Removed the door handle and reattached and tightened the screw and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.477917
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-dispenser. The customer advised that they washed approximately 6 loads and on the last load, the detergent spilled onto the unit and during the wash the unit showed the error code and it wasnt getting any water. I removed the top and continued with testing and found the dispenser motor not operating. Tested the motor and it is open. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site for dishwasher not receiving water. I put the unit into diagnostic and found the valve humming. I verified water to the valve. I replaced the valve and retested the unit. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Kimo
Job Details: 07/07/2022
Arrived onsite for refrigerator with a light that is not working. Upon inspection I found that the door switch had broken. I replaced the switch and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78724
Kimo
Job Details: 07/07/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found ice buildup on evap causing air flow issues from freezer to refrigerator sections. I removed the ice and tested the thermistor and found that it showed out of rang. I replaced the thermistor and leveled the unit as it was not leaving upon delivery. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78737
Justin
Job Details: 07/07/2022
"Arrived on site for a dishwasher with no power. Upon arrival I found the unit hardwired, and the customer was unaware they had a light switch to turn the dishwasher on and off. I flipped the switch and the unit booted right up. I then put the unit into diagnostics mode and ran a diagnostics cycle. I found the unit running as designed with no leaks at the time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site to install previously diagnosed parts. I installed the console and then tested the unit. I found it working as designed. I then let the customer connect to WiFi and found it connected. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Briarcliff, TX 78669
Justin
Job Details: 07/07/2022
Arrived on site for a refrigerator with slow water dispensing and slow ice production. I tested the unit and found the water had a slow stream. I bypassed the filter and found the water began dispensing as designed indicating a possibly bad filter. I installed the new filter and the unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bee Cave, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site to install previously diagnosed parts. I installed the new actuator and then calibrated the unit. I then manually activated spin/agitate and found the unit working as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Austin, TX 78738
Justin
Job Details: 07/07/2022
Arrived on site for an ice maker with a screw that fell off the hinge. Upon further inspection ai found the spacer and screw came loose from the door bin. I put it back on and the unit was now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Georgetown, TX 78626
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and that screen on outside of home is too fine and may clog repeatedly causing failure to unit and fire hazard issue. Unit not to be ran until venting issue is resolved.
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 07/07/2022
"Arrived on site to diagnose a range that is not baking. Found items in storage drawer were contacting ignitor wiring, and preventing burner ignition. Removed items and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray warped and not connected to motor. Replaced icemaker and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose a refrigerator with light not working. Found failed door switches and replaced both fc and rc switches. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, TX 76574
Cliff
Job Details: 07/07/2022
Arrived on site to diagnose an ice machine that is slow to produce. Found unit fully operational and ice cubes produced weren't abnormal. Changes run settings in unit to timed mode to increase production.
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP01
Near Georgetown, TX 78628
Gerry C
Job Details: 07/07/2022
Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and tested. The unit operated as designed and did not generate any additional errors. Operational test good.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Smithville, TX 78957
Joe Z
Job Details: 07/07/2022
"Arrived on site to install previously diagnosed parts. Installed guide assembly , upper spray arm, and shaft nozzle. Test unit and unit is operating as designed. No leaks present at this time.job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/07/2022
Arrived on site for a refrigerator that is not cooling properly and has a broken shelf. Inspected unit and work area. Confirm the customers complaint but found the refrigerator and freezer at proper temperatures. Found no evidence of any defrost issue. Found in the freezer sitting at 2?F and the refrigerator sitting at 37?F. Customer advised that they may have left the door open for an extended period of time causing the issue. Did check and verify that the shelf was broken. Spoke to claims and was advised that shelving is not included as part of their warranty. The customer will just deal with it for now and does not want a replacement. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
Washer walking during operation. During inspection found the shipping bolts were still installed and I removed them. I tested within service test mode and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
"Arrived to perform Technical Service Pointer #: W11540964, Special Project code S17304. I removed and replaced the heating element with the copper colored washers and noted corrosion was taking place. I tested the unit per the TSP instructions and there were no leaks observed. I verified heating as well. Leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/07/2022
"Service test 28 shows 33 degrees, service test 29 shows 7 degrees, test 3 shows 29 degrees. Customers digital thermometer is reading 56? there is no food items in the fresh food section to take a reading from. Spoke with techline and they said cavity thermistor may be out of range. No other recommendations given 7734049684. Temperatures found on Tests may be due to icing around evaporator. Recommended that homeowner defrost refrigerator for 48 hours and then allow it another 24 hours to cool. If this corrects experience no further repair is needed. If customer continues to have experience order fresh food evaporator cover, and bring back high-voltage control board"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Taylor, TX 76574
Cliff
Job Details: 07/07/2022
"Arrived on site to replace previously ordered parts for washer. Replaced tub, basket, gearcase, slider, rotor, drain filter, and screw. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM
Near Elgin, TX 78621
Joe Z
Job Details: 07/07/2022
Arrived onsite for Fridge door damaged. Upon arrival found the RC door was dented. Replaced door. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to replace previously diagnosed recirculating pump, replaced parts, tested unit unit now running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to replace per tech line, ice box fan, rc fan evap harness, fc evap fan was replaced on previous visit, also replaced power supply board and led control as precautionary, powered on unit, evaporator developed a good frost pattern, advised customer to monitor unit and if issue persists, call warranty, at this time the unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78132
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for soda pods not dissolving, tested unit found customer just completed cycle and the unit is running as designed, customer stated that one time she noticed that pod was not dissolved, advised customer to make the dispenser door is not restricted and not closed under tension to prevent this from happening, advised customer to monitor and if it is a constant issue to call us back, at this time the unit is running properly, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near New Braunfels, TX 78130
Andrey
Job Details: 07/07/2022
"Arrived on site to replace previously diagnosed FR and FL infinite switches, replaced parts, tested unit,unit now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Seguin, TX 78155
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for unit not running properly, tested unit found motor just buzzing in agitation,found capacitor leaking oil, replaced capacitor, test unit unit now running as designed, no leaks detected job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Seguin, TX 78155
Andrey
Job Details: 07/07/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker is off, put ice maker on, ran diagnostics cycle ice maker is running correctly and filling with water as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Austin, TX 78744
Matthew
Job Details: 07/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced faulty blower wheel. Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78719
Matthew
Job Details: 07/07/2022
"Arrived onsite for washer not progressing through cycle. Upon arrival put unit in diagnostics and found stored error code F5E1,F5E3. Failed latch . Ran latch test and failed. Replaced latch and tested. Unit now functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78744
Matthew
Job Details: 07/07/2022
Arrived onsite for refrigerator making noise. Upon arrival unit not making noise. Ran test and found vibrating coming from compressor compartment. Noticed unit was not leveled. Raised front wheels and noise stopped. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Leander, TX 78641
Gerry C
Job Details: 07/07/2022
"Arrived to instal previously diagnosed and ordered parts. I performed the steps in the Technical Service Pointer #: W11092686 Rev. G, S16360. and noted excessive ice and frost at the back of the ice maker housing. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, TX 76543
Tyler
Job Details: 07/07/2022
Arrived on site for washer not starting. Upon arrival I entered diagnostics and found f7e5 error. Upon further testing I found optical sensor in actuator failing. Replaced actuator the. Reassembled and tested unit. Found unit functioning as designed with no leaks. Call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Buchanan Dam, TX 78609
Vincent
Job Details: 07/07/2022
Arrived on site for washer inspected unit and work area. Tested unit and found bad water valve that had disintegrated. I replaced a valve and entered in diagnostics and found stored error codes F8E3 F9E2 F0E3 F2E1. I cleared all error codes and then ran a diagnostics cycle. Everything checked good. Unit is operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Harker Heights, TX 76548
Tyler
Job Details: 07/07/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint and found major defrost issue in fc side of unit. Found thermistor failing. Replaced ui control and thermistor after removing all ice from unit. Informed customer to give ui a full 24 hrs to stabilize temps. Call complete
We serviced a
MAYTAG ICE MACHINE
Model MIM1554XRS1
Near Burnet, TX 78611
Vincent
Job Details: 07/07/2022
Arrived on site for ice machine. Inspected unit and work area. Tested unit in diagnostics and set my multimeter to amp draw and it was at 2.7amp. Unit is just not cooling and will need a sealed system repair. Also as I was inspecting the unit found water leaking from water valve. I left unit unplugged and turned off at the water valve from wall. Leaks where observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Bertram, TX 78605
Vincent
Job Details: 07/07/2022
"Arrived on site for range, inspected unit and work area. Tested resistance in all burners and they are good. Oven has never been used but I also tested it and it was good. I power on all burners and oven all at once and they where good. Breaker was tripped. I also inspected connections at the back of the terminal block and was good. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bertram, TX 78605
Vincent
Job Details: 07/07/2022
Arrived on site for washer inspected unit and work area. Set unit in diagnostics and found error code stored F8E1 IS FOR LONG FILL. I asked CX if they are in whale water supply and they are. The washer needs to have constant water pressure for washer to properly wash and go through each cycle. I tested unit in diagnostics cycle and everything checked good. CX is aware of situation. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/07/2022
Arrived on site for refrigerator icemaker. Inspected unit and work area. CX complaint is icemaker has broken and there is plastic pieces in the ice. I inspected ice tray and found it cracked. I then disassembled ice maker and replaced with new one. Tested unit and its now operating as designed. No leaks observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78723
David S
Job Details: 07/07/2022
Arrived on site for water dispenser not working. I inspected the unit and work area. I found the evaporator cover loss. I also found the water reservoir frozen over. I used foil tape to seal the fan scroll to the air tunnel. I Installed the evaporator cover with new screws. The cover and fan scroll are now sealing properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78753
David S
Job Details: 07/07/2022
Arrived on site for icemaker not producing ice. I inspected the unit and work area. I cycled the ice maker and found it not filling. I pulled the fill tube and found it frozen over. I removed the ice and sealed the fill tube to the back of the fridge using food grade silicone. I reassembled the unit and ran another cycle. I found thebice maker cycling and filling this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
David S
Job Details: 07/07/2022
Arrived on site for microwave not powering on. I inspected the unit and work area. I tested the outlet and found no power. I reset the breaker and still found no power at the outlet. I plugged the microwave into another outlet and found it powering on. I tested the microwave and found it working as designed. I advised the customer to inspect the outlet and breaker. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
David S
Job Details: 07/07/2022
Arrived on site to possibly install previous diagnosed parts. I tested the unit and found the front left knob not engaging the harness. I pulled the knob grommet and plastic shield and found the harness not clipped into the valve properly. I reconnected the harness to the valve and retested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
David S
Job Details: 07/07/2022
Arrived on for washing machine leaking. I inspected the unit and work area. I ran a diagnostic cycle and found the water valve leaking. I lifted the lid and found a color sheet blocking one of the water funnels on the tub ring causing it tonover flow. I removed the sheet. And replaced the water valve. The unit is now working as designed job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mart, TX 76664
Jonathan M
Job Details: 07/07/2022
Arrived on site for a dryer that is making grinding noise. Inspected unit and works area. Did confirm the customers complaint and found what sounded like the blower wheel hitting against the housing. Did confirm the customers complaint. Replaced the blower wheel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR FREEZER
Model JBZFR18IGX00
Near Waco, TX 76707
Jonathan M
Job Details: 07/07/2022
Arrived on site for a freezer that is not producing ice. Inspected unit and work area. The customer advised that they had a plumber out the day prior and they were able to get the icemaker up and running. He didnt want to have me check the unit just to make sure everything else was working good. Checked temperatures and found the freezer at -1?F. I answered all the customers questions and the unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Pflugerville, TX 78660
David S
Job Details: 07/07/2022
Arrived on site to install the previous diagnosed part. I gained access to the dual valve and replaced it. I tested the new valve and found it no longer making a noise. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Waco, TX 76712
Jonathan M
Job Details: 07/07/2022
Arrived on site for a refrigerator thats not dispensing ice. Inspected unit and work area. Confirm the customers complaint and remove the ice container from the refrigerator. Tested the unit and found the impeller had stripped. Replaced the impeller and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78703
Matthew
Job Details: 07/07/2022
Arrived onsite for refrigerator ice maker not functioning properly and leaking water. Upon arrival inspected unit. Customer stated ice maker was not producing ice properly and clicking. Then started leaking water. Ice maker was not harvesting properly and causing an overfill. Replaced icemaker and tested. Unit completed harvest cycle and fill. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Austin, TX 78702
Matthew
Job Details: 07/07/2022
Arrived onsite for dishwasher not getting water. Upon arrival inspected unit. Ran test and found unit is getting water however wash motor is not energizing. Ran diagnostics test and normal test and unit failed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Justin
Job Details: 07/07/2022
"Arrived on site to install previously diagnosed parts. Upon removing the panel I found it bowed at the top. I verified with management to go ahead with the install in the hopes of the bow straitening out, but it did not and still has a very light bow. The customer is requesting a different panel due to this. I reached out to management and they stated that Whirlpool will reach out to the customer. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Harker Heights, TX 76548
Tyler
Job Details: 07/07/2022
Arrived on site for washer that head overfilled and flooded. Upon arrival confirmed complaint complaint and found f8e3 in diagnostics. Upon further testing I found no breaks or kinks in pressure hose and found no crackers or failures in tub asm. Replaced both valves and reset and tested unit. Found unit could fill as designed with no failures or leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78626
Gerry C
Job Details: 07/07/2022
Arrived for moisture in ice maker area. Observed excessive moisture throughout ice maker system and ice maker housing was incorrectly installed Corrected the ice maker housing. Adjusted the cabinet and doors.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, TX 76504
Tyler
Job Details: 07/07/2022
Arrived on site for washer not agitating. Upon arrival confirmed compliant. After further testing I found f8E1 error code. I then ran diagnostics tests and found all functions irking except for cold fill setting. Found clog in filter on valve. After removing clog I found inlet valve allowed cold water into unit and unit could fully complete a cycle without restarting. Informed customer of unit status. Found no leaks during repairs or tests. Call complete
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Austin, TX 78737
Justin
Job Details: 07/07/2022
"Arrived on site for a dishwasher blinking an error code. Upon arrival the customer stated the unit will also randomly make a grinding or rumbling noise. As soon as I closed the door on the unit it began rumbling. I gained access to the bottom of the unit and found it was the drain pump. Upon further inspection I found the float tray full of water. I emptied this and then put the unit into diagnostics mode. I found stored error codes F9E2 for drain electrical problem and F8E4 for float switch open. I then ran a diagnostics cycle and found it ran through as designed. I could not replicate any failure at the time of service. I found the customer using pods with powder detergent, and recommended using a normal liquid detergent due to possible over sudsing. The customer then stated they had been putting more rinse aid in the unit every cycle. I let them know that doing that is more than likely the cause of the oversuds, and I walked them through proper rinse aid usage per the user care guide. The unit is as designed and no leaks were observed at the time of service. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Georgetown, TX 78633
Lou
Job Details: 07/07/2022
"Arrived on site to inspect range cooktop knob issues. Upon further inspection, I found the middle burner knob was broken and the customer had the new part. I found the metal inner sleeve was still on the valve stem and preventing the new knob from being installed. I removed the sleeve and installed the new knob. Tested the burner and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78744
Matthew
Job Details: 07/05/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Found loose connection at heating element. Secured connector and tested. Unit is heating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM04
Near Austin, TX 78744
Matthew
Job Details: 07/05/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival tested unit and found failed ice maker. Replaced ice maker and tested. Unit harvested and filled properly. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 07/05/2022
Arrived on site for a dryer that has paint chipping inside of the drum. Inspected unit and work area. Did confirm the customers complaint but did not find any rust on the drum. Spoke to claims and was advised that this is a cosmetic issue and would not be covered. Advised customer of the issue and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Kimo
Job Details: 07/05/2022
"Arrived onsite for dishwasher not completing wash cycle. Upon inspection I found no codes stored at this time. Upon further inspection I found that the drip pans had water the was pushing the flood switch causing the unit to shut off. I found the the unit was leaning forward quite a bit I adjusted it and then found that customer was use a concerted detergent x2. I cousin not find any leaks at this time however, I advised the customer to use less of the detergent in the dishwasher and and the should keep the unit from leaking and last longer. Tested unit one last time and found unit operating as designed no leaks at this time"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Kyle, TX 78640
Kevin
Job Details: 07/05/2022
"Arrived on site and found clothing item stuck under agitator. Removed agitator and replaced it, no further repairs required at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Canyon Lake, TX 78070
Andrew
Job Details: 07/05/2022
"Arrived on site to replace control and icemaker from previous diagnosis. Replaced control and icemaker, tested unit, unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fischer, TX 78623
Andrew
Job Details: 07/05/2022
Arrived on site to test unit for not cooling. Unit was working as designed upon arrival. Customer stated she had a lightning strike disrupt her electrical. Compressor is running as designed. Condenser and evap motors are good. Defrost is working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near New Braunfels, TX 78130
Andrew
Job Details: 07/05/2022
Arrived on site to test unit for not dispensing water and no ice production. Found water filter needs replaced. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78725
Joe Z
Job Details: 07/05/2022
Arrived onsite for Safety Range yellow flame. . Upon arrival test unit and all 4 burners and oven have huge yellow flames. Need to convert from natural to LP. Replaced all orifices and unit operates as designed. No leaks present at this time. Job complete.Uploaded pic on SD
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78702
Joe Z
Job Details: 07/05/2022
Arrived for UNBALANCED MAKING NOISE . Upon arrival ran diagnostics and got error code F7-E7 Motor unable to reach top rpm. Tested unit and found basket very bounced as well as unit not leveled. Replaced suspension and leveled feet. Test unit and unit operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manor, TX 78653
Wesley
Job Details: 07/05/2022
Arrived onsite for long dry times and tested unit. Found all operating properly but poor airflow. Advised customer that duct needed to be professionally cleared of lint and obstruction allow dryer operation to resume properly. All else checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Austin, TX 78724
Joe Z
Job Details: 07/05/2022
Arrived onsite for mw light not working. Upon arrival test unit and found the microwave hood light is out. Inspected bulb housing and wiring. Bulb housing is malfunctioning and needs to be replaced. Replaced bulb housing and unit test good. Customer is purchasing extra bulb to replace when needed. Selling 1 bulb to customer . Job complete