Service History 29

We serviced a
GE MICROWAVE
Model ZWL1126SJ1SS
Near Spicewood, TX 78669
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of sparking and smell, found magnetron burned as well as cover. Ordering magnetron, cover, and diode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Jonathan
Job Details: 09/21/2021
"Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid container empty. Measured incoming water temperature at sink and found 120? water temperature. Performed diagnostics mode, no error codes. Measured amp draw to heating element and found 6.9 amps to element. Checked for hot temperatures at end of test cycle. Found all components all working as designed. No water leaks detected during service. Spoke with customer on user care guide and operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78633
Jonathan
Job Details: 09/21/2021
"Arrived on site for refrigerator with crisper drawers not closing and shelf setting crooked. Inspected unit and work area. Found slide plate not installed correctly and causes crisper shelves to set crooked. Removed crisper assembly and reinstalled. Tested drawer operation and found working as designed. Found bracket on glass shelf bent, attempted to correct. Will need to replace shelf. .; ordrng 1 WPW10709163 (shelf-glas)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Jonathan
Job Details: 09/21/2021
"Arrived on site to install previous diagnosed parts. Removed failed inlet fill and water hose to unit and installed new. Performed diagnostics mode and monitored operation. Installed insulation blanket and unit. Ran cycle to monitor for possible water leaks again. All tested good, no water leaks detected during service. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ04
Near Austin, TX 78724
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose refrigerator with the incorrect shelf on the right door, upon arrival the customer showed me the shelf, they included two of the same shelf instead of the correct shelf, I replaced the improper shelf for the correct one. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for not dispensing water or making ice, tested unit found reservoir frozen over and pinched water line, thaw out reservoir and secured water line properly, applied silicone on reservoir penetration, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/21/2021
"Arrived on site for NOT COOLING IN FRIDGE SECTION FREEZER SEEMS OKAY-MR IS GOING TO MAKE SOME ROOM IN FREEZER. Found RC evaporator cover covered in a thick sheet of ice and frost. Customer signed fridge waiver. Explained to customer to lay down towels around front and both left and right sides once they unplug the fridge for 24 to 48 hours to catch any water that overflows from pan. Will return with all parts to repair defrost issue. Upon return we will start with testing the fresh food thermistor, then UI. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78738
Robert
Job Details: 09/21/2021
Arrived on call for complaint of tripping breaker called tech line 7731802020 the breakers are gfci will need to have them checked. The dishwasher passed test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Leander, TX 78641
Kayman
Job Details: 09/21/2021
"Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the ice bin full of clumped ice and I could not remove the bin. The ice would dispense but would not work intermittently or the arm would slip out of place. I inspected all gaskets and all checked good. I ran test 59 and could not feel any airflow from the ice box fan ports. I accessed the main control and tested P9 -2 to 3 and there was no voltage leaving the control to the fan. This would cause the ice to clump in the bin. I exited diagnostics and heard the fan turn on. I could feel air coming in through the vents. I am ordering the main control, side Ui, ice box fan and motor shaft to complete the repair. Returning tech will need to steam out ice bin to remove. Office to R/S due to part availability. ; ordrng 1 W11407678 (Ice box fan) and 1 W11450890 (Control) and 1 W11228132 (Shaft) and 1 W11314429 (Side UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISF25D2XBM01
Near Austin, TX 78732
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from defrost drain line being clogged. I defrosted drain line and removed clog, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 09/21/2021
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Jacob
Job Details: 09/21/2021
Arrived onsite to replace parts. Was able to only have to replace the HMI board. Tested the unit. Unit powered on with no issues. No issues at this time. Job complete
We serviced a
GE COOKTOP
Model JGP328BEJ1BB
Near Georgetown, TX 78633
Jonathan
Job Details: 09/21/2021
Arrived on site to install previous diagnosed part. Removed failed switch harness and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
Tommy
Job Details: 09/21/2021
Arrived onsite for refrigerator still not reading doors being shut. As well as no cool and rust and damage to rear. Upon arrival found unit had damage in rear and was no cool.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW04
Near Lockhart, TX 78644
Jacob
Job Details: 09/21/2021
Arrived onsite for unit not cooling. Looked at the unit and unit had cooled the whole time it had been plugged in for our return. Replaced the start device and the thermistor but it did not fix the issue. Submitted sealed system check list. Spoke with PR to help diagnose. Ordered parts. Office to reschedule ; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W11189854 (compressor) and 1 W11209261 (EVAPORATOR ) and 1 W11396157 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
David S
Job Details: 09/21/2021
"Arrived on site to install previous diagnose parts. We installed gearcase, belt & cam. We ran a calibration and tested unit. Unit operating as designed. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Georgetown, TX 78633
Jonathan
Job Details: 09/21/2021
"Arrived n site for microwave with no power. Inspected unit and work area. Removed unit to gain access to fuses and door switches. Disassembled unit and tested noise filter fuse and found opened/ failed. Measured resistance on door switches and found working as designed. Powered unit on and tested heating operation and found operating as designed. Opened and closed door several times. Assembled unit and reinstalled. Tested heating and door operation again. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Round Rock, TX 78681
David S
Job Details: 09/21/2021
Arrived on site for possible wash plate replacement. I found a silk pillow case stuck under the wash plate. I removed the wash plate and found signs of warping or bending. I reassembled the unit. It is working as designed. I advised the customer that silk or high thread count sheets and pillow cases can slip under the wash plate. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for tripping breaker, tested unit found wires not connected in junction box , connected wires, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
KITCHENAID OVEN
Model KODT100ESS04
Near Austin, TX 78730
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected ovens and found door handle is loose, after correcting it oven is working properly. Discussed use and care with homeowner, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Austin, TX 78736
Luis
Job Details: 09/21/2021
Arrived on site. Replaced dispenser and water paddle tested ice and water dispenser working installed new grill
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78705
Luis
Job Details: 09/21/2021
"Arrived on site for no ice. Found harness not fully seated into icemaker housing,installed harness fully to icemaker tested icemaker,ice dumped and filled with water"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Austin, TX 78751
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected dishwasher and found drain pump is not secure. Wiring harness got caught in between Sam and drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78750
David
Job Details: 09/21/2021
"Arrived on site to diagnose refrigerator that is not cooling. Customer advised me the lights stay on, but no fans or cooling happen. Found compressor off and cold, and control reads -,-. Unit has failed control. Replaced and programmed new control and retested. Verified unit working as designed, compressor came on and began cooling.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Scott
Job Details: 09/21/2021
"Arrived on site replaced burner tube , sanded contact points ,screws . Still did not change oven issues . Called tech , checked voltage to switch . Recommended changing dis control again . Sr 7731552629Brian No gas leaks detected at time of service. Call to set return . ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Matthew
Job Details: 09/21/2021
"Arrived onsite for refrigerator not making ice and warm temps. Upon inspection found both RC and FC compartment warmer that normal. Inspected freezer compartment and food was not frozen. Removed evaporator cover for inspection. Found irregular frost pattern in top right corner of evaporator. Also noticed evaporator fan was not running. Ran test 3 for evaporator fan and did not energize. While exiting test mode the evaporator fan started working again but still no frost pattern. Unit is having a Sealed system issue. Will need SS technician scheduled for min 2 hrs. Ordering compressor, evaporator, dryer and access valve. Office to reschedule ; ordrng 1 W10507884 (compressor) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXB0600DYS0
Near San Marcos, TX 78666
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for vent hood not changing motor speeds. Found motor windings were bad. Replaced motor, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Robert
Job Details: 09/21/2021
Arrived on call for complaint of clock wrong and microwave door not showing closed adjustment to door now working properly
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near New Braunfels, TX 78130
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not draining water and issues with cycles, upon inspection found the unit not clicking into gear. I found the incorrect actuator on unit. Replaced actuator and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not draining normally, upon inspection found the unit drained but very slowly. Checked drain pipe and found no issues, replaced drain pump and tested. All functions returned with no leaks. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cedar Park, TX 78613
Kayman
Job Details: 09/21/2021
Arrived onsite for washer not starting or stopped mid cycle. Upon inspection I found error codes for out of balance and long fill stored in the system. I ran manual diagnostics and found the unit would start to make a high pitch whistle noise. I accessed the drive system and found yellow gearcase oil on the shifter and drain pump. I could also see shavings from the belt in the pulley shield. No leaks detected during time of service. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
"Arrived on site to test unit for not cooling properly and intermittent power loss. Found compressor was not kicking on. Found thermistors were not in range. Replaced thermistors and start device. Unit working good. Per service pointer W10790481 replaced control box as well. Tested unit, unit is working good. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
Arrived on site to test unit for door issues. Customer stated oven is fine and no service needed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for Leaking, upon inspection found the unit was leaking from drain hose causing issues, while replacing drain hose found the size of the ports too large. Ordering correct drain hose. Office to reschedule ; ordrng 1 W11381654 (Drain hose) and 1 W11131184 (Drain hose)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not lighting burner, upon inspection found the unit trying to light itself but burner heads are off, realigned caps and fire returned. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model KGCC766RSS01
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
"Arrived on site to inspect unit for not making contact and igniting, upon inspection found the screws had been tampered with, while I could remove burner head I was unable to successfully removed shafts of screws, will need new holderOffice to reschedule ; ordrng 1 W10128448 (Holder)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a dishwasher that is not heating. Found heating element unplugged and rewired unit properly. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/21/2021
Arrived on site to replace infinite switches from previous diagnosis. Found no issue with unit as it is operating as designed. Replaced infinite switches as a precautionary. Job complete.
We serviced a
GE MICROWAVE
Model PEB7227SL
Near Round Rock, TX 78665
David S
Job Details: 09/21/2021
"Arrived on site to install customer provided door, switch assembly, and control panel. We removed the unit for the wall and replaced the parts. We reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS03
Near Hutto, TX 78634
Wesley
Job Details: 09/21/2021
Arrived onsite and found lower bake ignitor failed. All else checks good. Ordering bake ignitor to repair. All else checks good. ; ordrng 1 WP7432P143-60 (Ignitor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Georgetown, TX 78628
Tali W
Job Details: 09/21/2021
"On site for dishwasher not filling with water. In diagnostics, found F6E1 low inlet water, F5E1 door not closed within time, F7E2 heater on. Ran diag cycle and found unit filling, but not starting wash cycle. Wash motor from control 7.6 ohms. Heater from control 13.7 ohms. Found burn mark on back side of control. Ordering control for return. ; ordrng 1 W10805015 (Motor & sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 09/21/2021
Arrived onsite to install previously diagnosed parts. I installed the ice maker and fill tube heater. I found what looks like a short in the fill tube heater. I re assembled and tested the unit. All checks good. I advised the customer to monitor the unit over the next few days to ensure it doesnt trip a breaker and makes ice. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Burnet, TX 78611
Tommy
Job Details: 09/21/2021
Arrived onsite for dishwasher not drying found rinse aid wasnt in use. Let customer know about importance of rinse aid. Proceeded to test and found unit operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Austin, TX 78737
Robert
Job Details: 09/21/2021
Arrived on call for complaint of leaks. Found the inlet valve cause of leak. After installation test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 09/21/2021
"Arrived on site for complaints of microwave light not working. Found socket shorted and bulb burnt out. Installed new socket and bulb. Tested unit, and found light staying on all the time due to relay not opening. Found no sound from buttons. Will need new control board to complete, office to reschedule.; ordrng 1 W10892389 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Wesley
Job Details: 09/21/2021
Arrived onsite and replaced the pump and motor. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76502
Al
Job Details: 09/21/2021
"Arrived on site and inspected washer not completing cycles. Confirmed the complaint and R&R the cam, actuator and main control. Reassembled and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Al
Job Details: 09/21/2021
"Arrived on site and 2/2 on a dryer taking multiple loads to dry. Tested the unit and the unit heats and tumbles, but the customer needs to have the ventilation system cleaned out in order for the unit to work properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVEXVB02
Near Killeen, TX 76549
Al
Job Details: 09/21/2021
"Arrived on site and and found the unit temperatures at 71 degrees in both sections. Compressor was running along with the condenser and evaporator motor. The compressor amp draw was 1.4 and extremely hot to the touch. Called office and spoke with PR who advised to order sealed system and return with previously ordered parts, along with authorization.Needs more work ; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 W10143759 (DRIER W/VALVE) and 1 Research (Access valve in hard to find parts per PR) and 1 AUTHO (Sealed system technician 2 hours), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
Arrived on site for washer not cleaning well and shaking. Upon arrival found f7e6 motor speed fault. Upon further inspection I found actuator had come off alignment from cam. I replaced actuator and reassembled and tested unit. Found wash no longer flashing errors and cycling as designed. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Killeen, TX 76543
Al
Job Details: 09/21/2021
Arrived on site and replaced the previously ordered door. Unit sealed to the cabinet as designed. Customer satisfied. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
"Arrived on site for washer bouncing around while in use. Upon arrival I found no errors in diagnostics. After further inspection I ran a loa off towels in unit and found during agitation and spin, the inner basket was off balance from gearcase. Found gearcase is bad and leaking oil into tub. ordrng 1 W10752283 (Washplate)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Holland, TX 76534
Tali W
Job Details: 09/21/2021
"Onsite for dryer taking multiple cycles to dry clothes. Checked lint screen, blower housing and exhaust no lint build up or blockages found. Used vent tester. Results: poor for all dryers. Advised customer to have dryer vent cleaning service done to allow proper airflow for dryer. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Waco, TX 76710
Jonathan
Job Details: 09/21/2021
Arrived on site for a washing machine that won?t start. Inspected unit and work area. Confirmed the customers complaint and found an F7 E4 (basket re-engagement failure). Checks underneath the unit and found the tachometer connector not plugged into the harness. Reconnected harness and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Hewitt, TX 76643
Jonathan
Job Details: 09/21/2021
Arrived on site for a washing machine is leaking from the dispenser. Inspected unit and work area. The customer advised that the prior technician had mentioned that there was a known issue with this Turgeon dispenser drawer and there was a recall on it. Checked the recall information and found that the customers unit was outside of the recall units. Checked the washer and found the unit leaning forward. Adjusted the feet on the washer to lean somewhat towards the rear per whirlpool Techline?s engineering fix for this issue. Tested the unit on all three valves for over five minutes and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76502
Al
Job Details: 09/21/2021
Arrived on site and inspected washer not washing properly. Confirmed the complaint and found the cam and motor were causing the malfunction noises. Unit never spun during diagnostics cycle. Ordering the cam and motor and marked all previously assigned parts for RV. Needs more work ; ordrng 1 W10890624 (DRIVE MOTOR) and 1 W10721967 (CAM)
We serviced a
WHIRLPOOL RANGE
Model GW395LEPB00
Near Waco, TX 76710
Jonathan
Job Details: 09/21/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced main control and tested the unit. The unit began to work as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Waco, TX 76705
Jonathan
Job Details: 09/21/2021
"Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer advised that the unit is not agitating clothes or spinning out at all. Tested unit and found the basket skipping in both agitation and spin tests. Attempted to remove the agitator and could not remove the agitator even with a dryer belt. Ordering outer tub, inner basket, a gear case, filter, screws, agitator, and hub assembly. Office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11161960 (agitator) and 1 W11219115 (TUB) and 1 W11385424 (RETAINER) and 1 W11454734 (GEARCASE ) and 1 WP8533928 (screw) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Waco, TX 76712
Jonathan
Job Details: 09/21/2021
Arrived on site for a washing machine that?s constantly filling and draining and not finishing the spin cycle. Inspected unit and work area. Confirmed customers complaint and found an F8 E1 error code. Ran through diagnostics and found a water valve on the cold side not allowing very much water in causing the issue. Checked Water pressure and found proper water pressure from the wall. Replaced in the water valve and ran through a diagnostic cycle. The unit ran as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Waco, TX 76710
Jonathan
Job Details: 09/21/2021
Arrived on site for a dishwasher that wooden drain. Inspected unit and work area. Confirmed to the customers complaint and found the drain pump running but water not being removed. I asked the customer if they had recently changed out the garbage disposal which she said she did a few weeks back. Remove the drain hose from the garbage disposal and found that the knockout punch had not been knocked out. Punched out the knockout and attempted to drain the unit. The unit began to drain as designed.Tested the unit several times and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Belton, TX 76513
Al
Job Details: 09/21/2021
Arrived on site and inspected dryer not starting. Confirmed the complaint and replaced the UI (control panel) cycled power and unit tested properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
Arrived on site for washer not functioning or cleaning correctly. Upon arrival I found f7e6 motor fault. Upon further inspection I found actuator had popped out of alignment. I was able to permanently reattach actuator and reassembled and tested unit found washer would cycle as designed and informed customer er of findings. No leaks during repair. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Austin, TX 78750
David
Job Details: 09/21/2021
"Arrived on site to diagnose dishwasher that was leaking when in use. Customer said they could see water under the door area. Ran unit and did not see any water coming out of the bottom. Removed front panel and checked vent. Found the gasket for the vent was only have seated, allowing water to leak out the right side and down the door. Seated gasket in vent and retested. Found no further leaking. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Temple, TX 76502
Tyler
Job Details: 09/21/2021
"Arrived on site for refrigerator needing previously diagnosed ss repair. Upon arrival I reconfirmed complaint. Installed uv drier, compressor, and access valve. After pulling vacuum and checking for leaks I found unit had a leaking rc evap coil. Replaced coil. Revacd unit and recharged system with 6oz of refrigerant per manufacture schematic. After running test 4 plus running unit in normal operation I found no leaks, RC/FC coils both frosted evenly and quickly. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Tali W
Job Details: 09/21/2021
"Onsite for range not operating. Found UI not lit up or operating. Customer stated cooktop would work, but nothing else would. Found black wire at terminal block detached and has burn marks on it. Ordering terminal block, main harness and control for return. Office to reschedule. ; ordrng 1 W11416047 (Main harness) and 1 WPW10245259 (Terminal block)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78748
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected the washer and found Gearcase is leaking oil, Ill need to bring back all components to rebuild washer.; ordrng 1 W10721967 (Cam kit) and 1 W11454734 (Gearcase) and 1 WPW10427633 (Shield) and 1 W11497303 (Motor) and 1 W11239857 (Belt) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Leander, TX 78641
Kayman
Job Details: 09/21/2021
Arrived onsite for wall oven combo needing a fan installed. I found the fan blade not installed in the microwave convection fan motor. I accessed and installed the fan using a unit and washer lock. I assembled the unit and tested fan function. The unit is working as designed at this time but I advised the customer to monitor the unit to ensure the after market nut stays in place. Job complete.
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near Leander, TX 78641
Tommy
Job Details: 09/21/2021
"Arrived onsite for washer intermittently having FH error code. Upon arrival found unit receiving water tested and found pressure switch incorrectly reading. Found flow meter also misreading, bypassed and found unit operating as designed. Job Completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, TX 78666
Andrew
Job Details: 09/21/2021
Arrived on site to replace previously diagnosed ice maker. New ice maker slide was broken. Installed anyway so customer can have ice meanwhile. Needing new icemaker. Office to reschedule. ; ordrng 1 W10790819 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near New Braunfels, TX 78132
Noah D
Job Details: 09/21/2021
Arrived on site to inspect unit for lights being lit when element is not in use. Upon inspection found the switches to front two burners burnt out. Replaced both and tested. All functions returned. Complete
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Robinson, TX 76706
Jonathan
Job Details: 09/21/2021
"Arrived on site for a microwave that still intermittently not heating. Inspected unit and work area. The customer advised that for a 12 hour period, they were unable to use the microwave at all. Advised that once it started working, it?s been working for the past four days. Spoke to SW and advised that it appeared that they would have to be an issue with the main board or potential door switches. She advised the same thing based on the complaint. I called Whirlpool Techline and spoke to TJ SR# 7731424810. He advised that based on your complaint and testing that?s been done, he would also do the same thing and replace the secondary interlock and third door interlock as well as the main board. He advised that there was no other components that would make sense in accordance to the customers complaint. Replaced parts and reassembled unit tested the unit on a minute cycle with a Pyrex bowl of water and the unit heated and ran as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cedar Park, TX 78613
Kayman
Job Details: 09/21/2021
"Arrived onsite to install previously diagnosed parts. I found the UI panel that was order doesnt include the board insert. will re order the control and Ui assembly for return visit. While onsite I verified good resistance of the dispenser, vent wax, and heater element. ; ordrng 1 W11402115 (UI) and 1 WPW10653840 (Latch) and 1 W11085683 (Sump and motor) and 1 W10876537 (Drain pump) and 1 W11116422 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Cedar Park, TX 78613
Kayman
Job Details: 09/21/2021
Arrived onsite to install previously diagnosed parts. I installed the convection assembly but I found it getting a constant 120VAC while in idle. The convection element is energized and hot while in idle. I unplugged the convection and found the same voltage being supplied from the control. I verified continuity of the elements. I will need to return with the main control to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11308431 (Control) and 1 W11501964 (Main harness)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cedar Park, TX 78613
Kayman
Job Details: 09/21/2021
Arrived onsite for dryer that has a damaged filter screen or the screen is stuck inside the housing. Upon arrival I found the screen had broken and the housing pieces along with a sock had fallen into the blower wheel jamming it. I removed all the broken pieces and sock. I replaced the filter screen and housing. I reassembled the unit and tested. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78739
Kevin
Job Details: 09/21/2021
"Arrived on site and inspected dryer and found door switch has broken, replaced door switch and dryer will now start and is running normally, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model 665.12793K311
Near Georgetown, TX 78628
Jonathan
Job Details: 09/21/2021
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Del Valle, TX 78617
Jacob
Job Details: 09/21/2021
"Arrived onsite for unit making a noise during agitation. Looked under the unit and found that an orange cap was right under the motor shield, removed cap. Tested the unit, and got no noticeable noises. Put the unit through diagnostics for error codes, and there were no codes present. Ran unit in a quick wash with some towels. Unit made no unusual noises still. Customer heard it as well and said that it wasn?t making the noise as before. They said they will video for next time incase they need to call again. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ0
Near Taylor, TX 76574
Wesley
Job Details: 09/21/2021
Arrived onsite and found power cord red wire had burned and damaged block. Oven wiring may be unscathed. Ordering wiring harness and block to repair. Office to reschedule. ; ordrng 1 WPW10245259 (Power block)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78746
Luis
Job Details: 09/21/2021
Arrived on site for moisture on mullion divider. Removed mullion checked contacts on mullion no ohm reading or continuity diagnosed a defective mullion heater. Ordering new mullion heater ; ordrng 1 W10732106 (Mullion)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Liberty Hill, TX 78642
Tommy
Job Details: 09/21/2021
Arrived onsite for dryer not operating. Upon arrival found unit was stacked on limited work area. Tried to test found voltage was good at block. Found if you spin motor by hand while trying to start unit will operate. Ordering control UI and motor and blower. Job will require second man to help bring unit down.; ordrng 1 W11378949 (Ui) and 1 W11512506 (Control)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78737
Robert
Job Details: 09/21/2021
Arrived on call for complaint of will error code F4E1. Called tech line and they determined the harness was bad. Wire the harness the correct position and dryer working properly.
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Bertram, TX 78605
Tommy
Job Details: 09/21/2021
Arrived onsite for unit not cooling in rc section clump of ice on rc evap. Upon arrival tested rc thermistor found it reading units on 100 degree range. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David
Job Details: 09/21/2021
"Arrived on site to install new fill tube to resolve no ice condition. Replaced fill tube and tested unit fill with and without filter. Found better results with no filter, but unit is now filling as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model KBSN608ESS01
Near Austin, TX 78703
Luis
Job Details: 09/21/2021
"Arrived on site for water leaking sound. Ran icemaker water test no leaks,checked evaporator noise is possibly due to water hitting defrost heater during defrost cycle ran diagnostics all test passed."
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Austin, TX 78750
David
Job Details: 09/21/2021
"Arrived on site to diagnose washer that was leaking. Customer advised me the unit was leaking at the time of the freeze. Found with water on, water is running out of the valve and dripping down. ; ordrng 1 W11188329 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78752
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose a refrigerator with a broken door, upon arrival the customer informed me that the door is completely off, upon inspecting the door I found that the slide on the left side is seized and where the door screws down on all sides is broken off from the door.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78704
Luis
Job Details: 09/21/2021
"Arrived on site for not dispensing ice. Found motor and ice bucket not making correct contact,reinstalled motor housing,reinstalled and adjusted ice bucket tracks tested ice dispenser unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model LDE482
Near Austin, TX 78750
David
Job Details: 09/21/2021
"Arrived on site to diagnose dryer making noise when running. Ran unit and could hear vibrations and noise coming from inside of the unit. Replaced the rear rollers to try and remedy. Ran unit and found noise still present. Found 2 keys by the blower wheel. Removed and noise still present. Adjusted blower wheel and retested. Verified noise is gone. Call complete.; ordrng 1 WP305448 (Timer)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS0
Near Georgetown, TX 78628
Lou
Job Details: 09/21/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system leaking refrigerant, I disassembled the unit and found the evaporator had a small leak in one of the lines at the back right corner of the unit. I removed and replaced the compressor, NON-UV drier, access valve and evaporator. Vacuumed the system and pressures held good. Installed 5.75oz of R134a refrigerant and monitored pressures and ice making process. Unit held pressures good and is making ice. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Burnet, TX 78611
Cliff
Job Details: 09/21/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker thermostat failed and installed new icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG OVEN
Model MEW9627FZ01
Near Austin, TX 78759
David
Job Details: 09/21/2021
"Arrived on site to follow up on oven that is still not preheating quickly, and lower oven not accurately indicating preheat status. Replaced MRC2 board per tech line recommendation due to this board being the logic board for the bake cycles. Ran upper and lower oven and found both are appropriately cycling, with lower needing an adjustment of +20 to calibrate. Unit appears to be working as designed at this time, with proper cycling temps and speeds. Call complete."
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Georgetown, TX 78628
Tali W
Job Details: 09/21/2021
"On site to install previously diagnosed parts. Replaced outer button cover and bracket underneath. Reassembled, unit functioning as designed. Call complete."
We serviced a
KENMORE REFRIGERATOR
Model 106.547898
Near San Marcos, TX 78666
Jacob
Job Details: 09/21/2021
Arrived onsite for door to ice chute not opening up. Looked at the unit and found that the motor would not move to get the door open. Got authorization to replace the motor the unit. Replaced motor. Tested the door. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Jarrell, TX 76537
Tali W
Job Details: 09/21/2021
"Onsite for range having F9E0 error code. Checked unit wiring and wall outlet, no issues. Replaced control. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE900HSS02
Near Spicewood, TX 78669
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of error codes and not being able to use microwave or oven, found f6e8 error code and f6e9 error code. ordering 2 techs, controls, console and lamp. ; ordrng 1 W10795595 (Lamp) and 1 Cnote (Office to reschedule) and 1 Cnote (2 techs) and 1 W11396218 (Console)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Taylor M
Job Details: 09/21/2021
"Arrived on site to diagnose washer making loud noise during cycle, upon arriving the customer informed me that once the noise started she stopped using the unit, I gained access to service diagnostics and found an error code relating to the shifter, I gained access to manual service cycle high spin and heavy agitation, I found that the motor would not spin or agitate. I gained access beneath the unit and removed the belt and found the same, the motor is faulty, I replaced the motor and verified functionality of the unit, the unit is still making a noise coming from the control per the service pointer, I am ordering a new control to complete the repair. Office to reschedule when the part arrives.; ordrng 1 W11170317 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Wesley
Job Details: 09/21/2021
Arrived onsite and replaced bin and ice cover. Adjusted coupling to repair receiver. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78732
Brandon
Job Details: 09/21/2021
"Arrived on site for customer complaint of unit making noise, found noise coming from diffuser, I replaced diffuser, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near Uhland, TX 78640
Leonardo
Job Details: 09/21/2021
"Arrived on site for complaints of front left burner not lighting. Found loose igniter connection. Secured connections and tested unit. All burners working properly, job complete"