Local Reviews
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Jonathan S.
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for range having gas leak. Found gas turned off to unit, turned gas on and pulled unit out. Found unit leaking at main valve at line going to top oven. Tighten connection and tested leak. Tested with gas sniffer and gas bubbles. Tested oven and cooktop. All tested good, no gas leaks present."
Jonathan S.
REFRIGERATOR LG LFX28968ST/01 "Arrived on site for refrigerator not cooling. Per diagnostics and found error DS, defrost sensor. Gained access to control and checked defrost circuit resistance and found in range. Found failed defrost sensor. Manufacturer recommends to replace with control and when removing evap panel to replace as well. Spoke with customer on defrosting before returning, may not be able to defrost unit, ; ordrng 1 6615JB2005N (DEFROST SENSOR /S9J69B) and 1 AEB73764503 (GRILL ASSEMBLY/ A89J59S) and 1 EBR74796401 (CONTROL/J15L7S68)
Lou S.
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. When I plugged it back in, the drain pump kicked on. After a few minutes, the unit turned off and the door unlocked. The unit showed error code F9E1. I removed the drain pump filter and found a large amount of debris in the filter and in the drain port coming from the drum. I removed the drain pump and cleaned out the port and filter. Put the drain pump back on the unit and cleared the code and tested. Unit operated as designed. No water leaks observed during service, job completed."
James C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that the fresh food section is at 31 degrees and items are freezing. I found the freezer to be at -2. Ran diagnostics and found damper motor just makes a whining noise and does not move the damper. Inspected for obstructions and found none. Unit will need new diffuser assembly to repair. ; ordrng 1 W11317276 (DIFFUSER )
Steve C.
MICROWAVE WHIRLPOOL WMH75021HZ1 "Arrived on site for the unit will not heat. Tested the unit and found the magnetron will not turn on. There’s 120 volts to the transformer. Replaced the magnetron, capacitor and diode and tested the unit. Unit heats and works properly."
Joel G.
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to diagnose fridge not cooling. Found 63 degs in ff side and 44 in frz. Tapped low side on compressor and found 30 psi indicating faulty compressor. Will need compressor, dye drier and access valve installed.verified no water leaks at time of svc call.; ordrng 1 ADH73150210AUTHO (DRIER) and 1 SV8404 (2 valve) and 1 TCA35911910AUTHO (COMPRESSOR)"
Luis M.
REFRIGERATOR LG LSXS26326S "Arrived on site for no cool pierced low side on compressor reading +30 on low side diagnosed faulty compressor. Installed new compressor and filter drier,powered unit on compressor powered on then shut off,vibrating noise inside of compressor as if broken winding or broken plastic inside of shell,defective new compressor. Ordering compressor; ordrng 1 TCA35911910 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Wesley P.
WASHER GE WBVH6240FWW Arrived onnsite and found slow drain symptom causing spinning problems. Ordering drain pump to repair. ; ordrng 1 WH23X10028 (pump)
Thomas L.
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Clif L.
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site today no say refrigerator that is not producing ice or dispensing water. Tested unit and found water working properly without filter installed indicating failed water filter. Homeowner will need to replace filter to complete repair. No leaks were found at time of service and all parts and components are working properly.
Scott M.
DRYER WHIRLPOOL WGD92HEFW1 "Arrived on site for unit throwing error code . Unit will not go into diagnostics . Only throws error code . Replaced thermistor , igniter , . Ordering ,thermistor ,control , .; ordrng 1 W10623852 (thermistor INLET ) and 1 W11350218 (CONTROL)"
Lou S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced sump/motor assembly, OWI sensor and main control. Tested the unit and it operated as designed. Customer advised that they used the unit recently and it stopped after approximately fifteen mins of use. I advised the customer that as long as they keep it plugged into an extension cord and GFCI outlet, the unit will not operate as designed. I advised the customer again they need to have someone check the outlet under the sink and the breaker. No water leaks observed during service, job completed."
Scott M.
COOKTOP WHIRLPOOL KGCU463VSS02 Arrived on site for burners clicking . When front left is on low simmer . All other burners are normal . Flame is dancing on 1/2 of burner .ordering burner head and valve ..; ordrng 1 W11106799 (BURNER HEAD ) and 1 WPW10371235 (valve-brnr)
Leonardo C.
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replaced sump and motor will need to order new panel WPW10537425.; ordrng 1 WPW10537425 (PANEL BLACK )
Wesley P.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived onnsite and installed shim kit. Unit is now operating as designed. All checks good.
Jonathan S.
REFRIGERATOR KITCHENAID KRMF706ESS02
Lou S.
REFRIGERATOR KITCHENAID KRFC704FPS01 "arrived on site to inspect refrigerator condensation. Upon further inspection, the customer pointed out condensation on the left side of the cabinet. I checked the gaskets and all were sealing good. Looked over the unit and found no other areas with condensation. The area of the condensation is located directly behind where the ice maker vents are located inside the unit. I contacted Techline and spoke to Robert. . No water leaks observed during service, job completed."
Clif L.
REFRIGERATOR WHIRLPOOL WRS325SDHV02 Arrived on site to diagnose a refrigerator that is making unusual noise and doors are not even. Also noted RC door set higher than FC door and causing possible air leak. Re-leveled doors to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Leonardo C.
MICROWAVE IKEA IBMS1455DS00 Arrived on site to test unit for start button not working. Test unit and found holder broken. Will need to order new holder W11116990 x2. ; ordrng 2 W11116990 (HOLDER )s
Kevin B.
REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and inspected refrigerator and found temperature in freezer is 29°. Disassembled freezer and found very little frost pattern.No water leaks from connections at time of service.; ordrng 1 876765 (mtg kit) and 1 SF8404 (STUB) and 1 WP2188822 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Clif L.
REFRIGERATOR MAYTAG MFI2568AES Arrived on site to diagnose a refrigerator with an icemaker that is constantly freezing over. Tested unit and found damage fill line causing secondary damage to water valve and icemaker assembly. All three parts will need to be replaced to complete repairs..; ordrng 1 67006317 (tube-water)
Steve C.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for the unit door hinge came off. Found the right hinge is retracted back. Readjusted the right hand and tested the unit. Unit works properly and job complete.
Steve C.
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for the unit center burner flame is extremely high. Tested the unit and found the center cap is in the wrong burner. Corrected the proper burner caps and tested the unit. Unit works properly no gas leak present.
Tyler B.
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for no ice and low cool in freezer, removed evap cover and found ice ball in corner and clear evap, indicating a system leak. U it will need compressor, Rf and fc Evaps, door switch faulty ; ordrng 1 12002646 and 1 CNOTE (UV DRIER ) and 1 CNOTE3HRS and 1 TJ90SF8404 and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)"
Joseph C.
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit does not fill up” complaint. Inspected unit and found unit working as designed. Instructed customer to use HE detergent. No leaks detected, at time of service.
Andy B.
DRYER WHIRLPOOL WED8000DW4 Arrived on site for dryer terminal block burnt. Inspected unit and found interior wiring from dryer at terminal block melted. Removed failed part and replaced with new. Installed new power cord for customer. All operations are normal. No other repairs are needed at this time.
Thomas L.
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for thin ice conditions. Found that the water level was too low to make thick ice. In diagnostics I found that the unit was set for the lowest or thinnest ice setting. I tried to move it up to the thickest setting but the control would not except that setting. Will order control and return with all of the other parts just in case something else may be needed. All water connections were dry.; ordrng 1 W10865633 (cntrl-elec)
Al R.
WASHER WHIRLPOOL WTW4815EW1 Arrived to inspect washer not filling with hot water.Calibrated and tested the unit and unit dispenses the water pertinent to the selected cycle.All water lines were dry at the time of service.JOB COMPLETE.
Arthur B.
REFRIGERATOR FRIGIDAIRE LGHK2336TF "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found yoke is stripped on auger motor threads and free spinning. Will need new motor,yoke and housing to complete repair. All water connections were dry at time of service.; ordrng 1 241816602 (motor-auger ) and 1 241829001 (bar-drive) and 1 242305201 (housing cover)"
Leonardo C.
RANGE WHIRLPOOL WVU37UC6FS0 arrived on site to test unit for lights not working. Test unit and found bad board. Will order new Control W11100652 and capacitor W11099740 and led lights W10862081 x2.; ordrng 2 W10862081 (LEDS LIGHTS )s and 1 W11099740 (CAPACITOR ) and 1 W11100652 (CONTROL)
James C.
FREEZER WHIRLPOOL WRF535SWHZ02 Arrived on site and tested operation. I found top of freezer gasket not sealing. Removed ice build up from around light switch and warmed gasket to relax and allow to seal properly. Unit tests good. Job complete
Kevin B.
DRYER WHIRLPOOL WGD4815EW2 "Arrived on site and found dryer is not heating, igniter is lighting but there is no gas. Replaced the burner assembly and it is now heating properly. Dryer is new and there is no lint found in cabinet at time of service, job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site and found filled tube to icemaker is frozen, tested valve and water is trickling valve is failing. Replaced valve and after testing again it is now working properly. No water leaks from connections at time of service, job complete"
Wesley P.
WASHER WHIRLPOOL WET4024HW0 Arrived on site and found washer control dead. Replaced to repair. Washer checks good.
Brandon C.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not working, found plug was not inserted into wall outlet, I plugged unit in, unit tested good."
Andy B.
WASHER AMANA NTW4516FW2 Arrived on site for washer not operating properly. Tested and inspected unit and found new control is the issue. Upon arrival at first visit when unit was plugged in drain pump would run nonstop. Removed and replaced failed control and unit checked good. Checked for error codes on this visit and found none. Ran automatic test mode and all operations are normal. Put unit in a regular cycle and found unit with only stay in sensing. Made aware of issues and was instructed to check for error codes and found none again. Informed that automatic test cycle operations are normal. Was instructed to check voltage at outlet and voltage tested within range. Was instructed that everything checked good and to check on wire harness and to calibrate unit again to be safe. Calibrated unit again with no improvement. Checked wire harness and found no issues. Ordering a wire harness and switch’s to be safe. No water leaks present at time of service.; ordrng 1 W10859568 (SWITCH ) a
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Arthur B.
DRYER WHIRLPOOL WED6620HC0 "Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found unit only getting 120v. Flipped breaker. Upon flipping breaker, found breaker easy to flip. Rechecked incoming voltage. Found unit getting 240v. Advised customer to have breaker checked or replaced by electrician. Tested unit. Unit heats tumbles as intended."
Steve C.
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for the unit is not heating. Tested the unit and found the unit is not Heating at all. Found the oven sensor was not connected. Gain access to the oven sensor and reconnected the sensor. Assembled the unit and tested the unit and the unit is working properly.
Lou S.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit is leaking from the Back right corner. I pulled the unit and removed the back cover to find water around the valve. I found that when the ice maker dispenses water into the tray, the water line going into the valve is leaking due to the line being bound and pushing into the valve and pushed to the side allowing water to escape the valve. I removed and replaced the valve and since the valve lock was missing, I used another one from another line that was not bound up. I tested the valve and it operated as designed with no leaking. I cleaned up any water residue from the previous leak. Also, I used silicone to seal the gap at t(e water line going into the ice maker at the back of the unit. No leaks at the end of service, job completed."
Wesley P.
REFRIGERATOR UNKNOWN KSCS25FVMS00 Arrived onnsite and replaced control and fan. Unit is now operating as designed.
Lou S.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to install previously diagnosed and ordered parts. I had the customer defrost the unit prior to arriving today. Due to the RC Evap freezing up, I removed and replaced the thermistor, which was actually cracked, the fan scroll, the UI and HV Control. Plugged the unit in and it began to cool immediately. Verified the thermistors were operating through diagnostics and verified all fan operations. No water leaks observed during service, job completed."
Thomas L.
DISHWASHER MAYTAG MDB9150AWB Arrived on site for no operation. Found unit to have a failed door switch. Will also return with control just in case it is needed.; ordrng 1 WP99002292 (latch)
Andy B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found Freezer temperature slightly warm at 12° found ice in ice maker that hadn’t dropped. Tested both thermistors at UI and both tested good. Tested ice box fan and checked good. Checked evaporator motor and motor checked good. Found issues with UI as well as ice maker not dropping ice. Removed failed parts and replaced with new. Cycled ice maker and ice maker cycled properly. All operations are normal. No water leaks present at time of service.
Robert J.
RANGE WHIRLPOOL WFE515S0ES2 Arrived on job for complaints of no light in oven. Replaced bad bulb not working. Check for voltage to sock no voltage. Test at board no voltage out of board to light socket. ; ordrng 1 W11122543 (cntrl-elec)
Arthur B.
WASHER AMANA NTW4605EW0 "Arrived onsite for customer complaint of top load washer not starting. Tested unit and found unit will come on,fill but will not spin. Hand spun wash basket and found gearcase grinding. Ordering new gearcase, cam kit and actuator. All water connections were dry at time of service.; ordrng 1 W10721967 (drive pulley) and 1 W10771759 (gear case)"
Tyler B.
WASHER LG WM2487HWM "Arrived on site for not draining, found plump faile due to sand. Replaced drain pump and tested good, no leaks on site
Arthur B.
DRYER WHIRLPOOL WED8500DC1 "Arrived onsite for customer complaint of dryer keeps restarting after cycle complete. Tested unit and found UI flashing on and off. Found UI shorted. P&L are as follows; W11158485 (UI panel) Removed and replaced UI panel assembly. Reassembled and tested. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Al R.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived to inspect ice dispenser issues. The customer advises the dispenser has not worked in 3 weeks and the unit just started dispensing today. I verified the complaint and tested the unit again and the motor did not dispense. Removed and replaced the dispenser motor, reassembled the unit and unit dispenser now works again.All water lines were dry at the time of service.JOB COMPLETE"
Arthur B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for customer complaint of no ice production on french door refrigerator. Ran test 056 and found no error codes. Upon running test 045, found water not entering fill tube. Cleared fill tube and fill mold. Unit filled as intended. Advised customer to wait 24hrs to allow ice bucket to fill. No other issues found. All water connections were dry at time of service.
Clif L.
WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that is giving error codes. Found cold water valve solenoid valve. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Joseph C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator fan burned out, due to being knocked loose. Removed and replaced evaporator fan motor. Unit is performing as designed. No leaks detected, at time of service."
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not drying. Test unit and found no heat. Test unit and unit giving f7e1 no heat error. Test unit an dfound heating element wire was not connected. Secured connection test unit and unit test good job complete
Kevin B.
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site and found right hand side connection to heating element is not connected after fixing ran a diagnostic cycle and also found error code F7E1 for control turned off power to heating element due to incoming water temperature. Reset control by running a diagnostic cycle and element is on again. No water leaks from connections at time of service, job complete"
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect microwave/oven wall unit hot heating. Placed the unit in diagnostics and checked error codes. Found F1E6-microwave generation error. I followed the tech sheet for testing and find that the magnetron needed to be replaced. When I removed the mag, I found it was burnt. I checked the wave guide thoroughly and found no damage. I replaced the mag and tested and the unit operated as designed. I advised the customer of my findings/repairs. Job completed."
Arthur B.
DISHWASHER IKEA IDT930SAGX0 "Arrived onsite for customer complaint of dishwasher not completing cycles. Tested unit and found unit will shut off in between cycles. Removed toe plate. Found wiring at junction box loose. Secured wires with wire nuts. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Thomas L.
FREEZER UNKNOWN EV187NYRS00 Arrived on site for freezer that has ice and it’s floor. Found that the defrost drain line had filled with debris under the unit. This cause the drain water to back up and freeze. Corrected situation. This is a freezer and has no water connected to it.
Steve C.
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site for the unit is not washing the dishes. Found a loose connection on the water valve. Secured the connection and now the unit is filling up with water but the unit is not washing. Replace the sump and motor and the control board is continuously clicking and the motor will not turn on. The unit will need a new control board.; ordrng 1 W11225084 (cntrl-elec)
Joseph C.
OVEN KITCHENAID KOSC504ESS00 Arrived on site for “no power after clean” complaint. Inspected unit and found thermal fuse to be blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.
Tyler B.
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit shaking a lot, check hub and all check good, found spindle in gearcase loose, unit will need gearcase to complete ; ordrng 1 W11035751 (gearcase)"
Paul R.
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived onsite for the ice machine with a no ice condition making a loud high pitch noise. I found the fill valve not working causing the recirculating pump to run dry and make the noise the customer was hearing. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Scott M.
DRYER WHIRLPOOL WED5300VW0 "Arrived on site for dryer making a loud noise . Found front bearing broken in several pieces . Replaced bearing unit sounds normal ,and heating . Also found one of the spring had come off . Replaced springs and cleaned out lint from unit .
Al R.
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived to inspect dishwasher not drying dishes. Ran diagnostics on unit and all functions including the heater work.Customer informed on proper use of unit.JOB COMPLETE
Scott M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for fresh food freezing over on top shelf . Found diffuser not operating properly . Replaced diffuser and control. No water leaks detected at time of service . Job complete .
Joel G.
DRYER MAYTAG MEDX655DW1 "Arrived on site to diagnose dryer not heating. Took temps and dryer is heating but getting too hot. Found venting is plugging up. Contacted source, spoke with Andy, who says if unit over heats due to venting plugging up, it will shut the heat off until it cools down then will start heating again after a while. Informed this to customer and this is where we will need to start before replacing any parts.
Wesley P.
REFRIGERATOR KITCHENAID KSSC42FMS Arrived on site and found unit return air channel frozen preventing cooling of fridge. Cleared ice. Unit is now operating as designed.
James C.
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and tested operation. I found that the unit when set to bake on upper oven will heat for 1 minute the. Give an F8E1 error for lower blower. Tested blowers and found lower blower running but is not registering at control. I also found some buttons not responding properly and found ui communication error. Unit will need new ui, control and blower to repair. ; ordrng 1 W11261165 (CONTROL) and 1 W11351648 (CONSOLE)"
Paul R.
COOKTOP JENN-AIR JIC4430XS00 Arrived onsite for the cooktop again. I tried a cast iron skillet on the coils and they would not recognize it. I replaced the module again and tested the unit. The unit is working as designed. Call complete.
Al R.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced the ice maker.Reassembled the unit and unit filled with water and began working as designed.All water lines were dry at the time of service. JOB COMPLETE
Leonardo C.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven door coming off. Test unit and found left hinge had come off the receiver. Found damaged receiver not allowing door to go back in. Replaced hinge receivers test unit and unit test good job complete
Paul R.
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is completely dead. I found the control panel thermal fuse open. I replaced the thermal fuse and the oven is working as designed. Call complete.
Steve C.
REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site for the unit is still building up ice in the freezer section. Ice in the bottom of the freezer liner. Found the unit is not draining after a defrost cycle. Replace the drain tube and the unit it’s still not draining properly. Found the unit will need a new drain fitting. All water connections were dry at the time of service.; ordrng 1 WP2304888 (fitting)
Andy B.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found intermittent issues with defrost timer and thermostat. iPad showed to have parts on hand. However found on parts list that thermostat is R/O. Ordering thermostat no water leaks present at time of service.; ordrng 1 WPW10567140 (THERMOSTAT)
Luis M.
REFRIGERATOR WHIRLPOOL WRF560SMYB02 Arrived on site for noise and ice build up. Found some ice formation in freezer checked door seals good. Found gaps between liner and cabinet,added adhesive to gaps. Ran unit through diagnostics,all test passed no odd noise while running diagnostics possible complaint is noise from refrigerant passing into evaporator,normal sounds from sealed system."
Ron J.
DRYER KENMORE 402-89032010 "(JS) Arrived on site for dryer not heating. Performed diagnostics and found no heat. Tested voltage to unit and found correct. Disassembled unit to gain access to control to test heating relay , found operating. Gained access to element and fuses. Found failed element.
Robert J.
MICROWAVE JENN-AIR JMD2124WS
Robert J.
MICROWAVE JENN-AIR JMD2124WS Arrived on job to replace thermostat. After replacement test operation.
Robert J.
WASHER WHIRLPOOL WFW94HEXW2 Arrived on job for complaints of f6e1 code. Pulled MCU out for inspection found board burned . After replacement test operation all functions working properly. No leaks detected at time of service.
James C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found rc light very dim. Inspected led module and found one led has gone out causing the others to dim. Installed new module and tested. Unit tests good. Job complete
Scott M.
DRYER MAYTAG MEDC215EW1 "Arrived on site for dead dryer . Checked outlet , only getting one leg of power . Checked and found breaker had tripped . Flipped breaker back on. Unit is now heating up. Recommended that if it happens again to have a electrician check outlet and breaker . No lint build up at time of service . Job complete ."
Arthur B.
DRYER GE GTD65EBPL0DG "Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit. Upon inspection, found dryer vent flap on roof is closed shut. Advised customer of finding and to have venting clean out and flap repaired. This is causing poor air flow.. No other issues found."
Steve C.
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site for the unit will not make ice. Found the unit will cycle but the unit will not fill up with water to the icemaker. The dispenser is working properly. Remove the icemaker assembly and found the fill tube is frozen solid. Remove all the ice and tested the unit. Unit is working properly . All water connections were dry at the time of service.
Luis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit shutting itself off and on and faulty leds in ui. Replaced defective main control and ui control. Powered unit on tested ui good,unit powered on and ran through a defrost cycle. Unit working as designed."
Wesley P.
WASHER MAYTAG MHW6630HC0 Arrived on site and found coin in washer tub. No error codes. All checks good. Unit is operating as designed.
Kevin B.
WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and inspected washer and found the lid has broken on the left-hand side. Will need to bring back the lid, hinge arms, and mounting screws to ensure repair on the next visit. No water leaks from connections at time of service, job complete ; ordrng 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s"
Paul R.
OVEN KITCHENAID KEBK101SSS00 Arrived onsite for the oven to finished getting it reinstalled with a second man. BC and I installed the oven and I replaced the gasket. I tested the oven and found it working as designed. Call complete.
Brandon C.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of lines on the display, found console to be faulty, ordering console. ;1 W11351998 (CONSOLE)"
Brandon C.
MICROWAVE GE PEB7226DFWW "Arrived on site for customer complaint of door not opening and closing properly, found broken door, ordering door, ; ordrng 1 WB56X21049 (door asm wh)"
Clif L.
WASHER MAYTAG MBWX655DW1 Left on site to diagnose a washer that will not spin. Tested unit and found wash plate will not come off without being broken. Removed washplate completely and found hub assembly completely worn through. Hub and wash plate will need to be replaced to complete repairs. Will also bring gearcase in case needed on return trip.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Steve C.
REFRIGERATOR GE GSHL5KGXCCLS Arrived on site for the unit is not dispensing water or making ice. Tested the unit dispenser and found when dispensing water the unit makes a thumping noise from the filter housing. Found the filter head assembly is defective. ordrng 1 WR17X20860 (mwf manifold & tubes)
Brandon C.
RANGE ELECTROLUX n/a
Leonardo C.
COOKTOP KITCHENAID KGCU463VSS02 Arrived on site to test unit for ignitors igniting all the time. Test unit and found bad spark module. Replaced module test unit and unit test good job complete.
Robert J.
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on job for complaints of light not turning off. Replaced control and test. Operation normal.
Ron J.
REFRIGERATOR FRIGIDAIRE FRS3R5EMBC "Arrived site for ice maker leaking water, performed diagnostics found ice maker leaking water due to normal wear and tear. Installed ice maker cycled ice maker all tested good"
Paul R.
DISHWASHER KITCHENAID KDTE704DSS1 Arrived onsite for the dishwasher that’s not turning on. I found the console with power to it and not responding. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Arthur B.
REFRIGERATOR FRIGIDAIRE LFHB2751TF Arrived onsite for customer complaint of icemaker not producing ice on french door style refrigerator. Found icemaker mold stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Clif L.
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB "Arrived on site to diagnose a freezer that had excessive defrost issue. Tested unit and found defrost heater, timer, and cold control malfunctioning. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service as unit was not hooked up to water."
Al R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to inspect side by side refrigerator not cooling. Confirmed complaint and removed and replaced the UI Main bird and thermistor. Used my steamer to free the ice from the evaporator.Reassembled the unit and unit began cooling.All water lines were dry at the time of service.JOB COMPLETE
Thomas L.
ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on site for no ice condition. Inspected unit to find it had a failed cutter grid wire. Replaced cutter grid. Ran diagnostics and all functions were normal. All water connections were dry. Instructed customer to run clean cycle.
Tyler B.
WASHER WHIRLPOOL WTW5640XW0 "Arrived on site for that stopped in cycle, ran diag and found error for shifter, found wiring good, replaced actuator and tested good, no leaks on site"
Luis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no water or ice. Tested dispenser no water or ice,opened left side door engaged switch tested dispenser working. Added spacer to left side door liner,tested water and ice dispenser,water and ice working."
Lou S.
REFRIGERATOR WHIRLPOOL KFIS27CXMS5 "arrived on site to install previously diagnosed and ordered part. Due to it leaking, I removed and replaced the smart valve and tested and it operated as designed with no leaks. No leaks observed during service.
Paul R.
DISHWASHER KITCHENAID KDPM354GPS0 "Arrived onsite for the dishwasher that the lights are coming on on the console sometimes by itself and when they do, the console buttons won’t respond correctly. I checked stored error codes and found an F2E1 error that would cause this issue. Need to replaced the console to complete service. Ordering W11131319 CONSOLE.; ordrng 1 W11131319 (CONSOLE)"
Lou S.
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and actuator and then calibrated. Tested the unit in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Leonardo C.
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrive don site to test unit for blank display. Replaced board and display board test unit an dunit test good job complete.
Scott M.
WASHER MAYTAG MVWB765FW3 "Arrived on site for no water filling washer . Ran diagnostics valves would hum but not fill . Replaced housing w/ valve . Ran diagnostics and unit would fill. Ran wash test , all checked normal . No water leaks detected at time of service . Job complete"
Andy B.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher dispenser not working. Tested and inspected unit and found failed dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Tyler B.
MICROWAVE IKEA IBMS1455WS0 "Arrived on site for unit screen led out and tilted, also found button stuck, replaced control and screen, replaced stuck button, unit is missing the temp selector wheel, and also missing a grey bezel for time knob, ordrng 1 8186858 (clamp) 1 W10251401 (swtch-temp)"
James C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found water would purge out the stop. Inspected water lines and found pinched line causing issue. Repositioned line and tested. Unit tests good. Job complete
Clif L.
WASHER MAYTAG A613 Arrived on site to diagnose a washer that is overfilling. Tested unit and found pressure to pour water level switch has come on mounted causing machine to misregister water levels. Remounted pressure tube and secured it properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
Steve C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for the unit will not dispense water or ice. Test of the units with and without the water filter and there is a slow stream. Found the unit will need a new filter housing, inlet water valve, dual valve and water reservoir. 1 W10865826 (valve) and 1 W11168758 (reservoir) and 1 W11194438 (housing)"
Joel G.
REFRIGERATOR WHIRLPOOL GSF26C4EXY00 Arrive don site to diagnose fridge not making ice. 1 degree in frz. Verified ice maker stuck in Harvest and needs replaced. Replaced it and found valve not sending water to ice maker till seconds later after being activated. Couldn’t find any water leaks. Replaced valve and verified now it gets water properly to ice maker. Verified no water leaks at time of svc call.
Joel G.
REFRIGERATOR FRIGIDAIRE FPBS2777RFB Arrived on site to install parts ordered by previous tech. Found that back of ice room is frosted and air handler kit has been replaced. Frz ice maker fill tube needs an extension because it is missing the fill cup. I replaced frz ice maker so customer can have some ice while issue gets resolved.
Ron J.
DISHWASHER GE GLD5860L15SS "Arrived on site for dishwasher not cleaning, not finish cycles other than light wash. Performed diagnostics observed noisy bearing causing wash machine to overheat on any cycle other than light wash. Dishwasher is installed in a very tight opening, installer had feet removed to get dishwasher to fit. Dishwasher is also connected to copper tubing.
Leonardo C.
RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for unit tripping breaker. Test unit and found shorted valve and ignitor.
Ron J.
MICROWAVE WHIRLPOOL WMH31017AS3 "Arrived on site microwave that had made popping sound. Customer stated they attempted to use unit that it had made a pop and did not continue to use. Performed diagnostics and tested unit, no abnormal noises. Inspected control and high side. Tested unit several times. Spoke with customer on possibles of noise. All tested good
Joel G.
DRYER WHIRLPOOL WED9500TW2 "Arrived on site to diagnose dryer not coming on. Found proper voltage at outlet. Found an open thermal fuse. Replaced fuse, checked temps and temp didn’t cycle and blew fuse again. Found main board not cycling the temp. Replaced board and verified operations and temps. Venting is cleaning but informed customer of regular venting cleaning and fire hazards.
James C.
WASHER WHIRLPOOL WTW5840BW0 Arrived on site and tested operation. I found that the unit makes a loud noise when turning gasket. Inspected unit and found that the gear case has failed. Installed new gear case and cleaned oil from components as well as tile floor below unit. Ran calibration and auto diagnostics to ensure all other components functioning properly after repair. Unit tests good. Job complete
Wesley P.
DRYER WHIRLPOOL WED7500VW2 Arrived on site and installed door switch which improved performance.
Lou S.
OVEN KITCHENAID KODE500ESS00 "arrived on site to inspect one with no power. Upon further inspection, I found that the fuse had blown when the unit was in self clean mode. I pulled the unit from the wall and removed and replaced the fuse. I checked the TOD’s and they were open. Removed and replaced the TOD’s and also found that the terminal box at the back wall was melted and the shelf above the unit was badly warped. I advised the customer of my findings. Put the unit back in its space and tested and it operated/heated as designed. Job completed."
Tyler B.
MICROWAVE IKEA IMH205FS0 "Arrived on site for unit counter light staying on low and flickering, replaced customer supplied build, unit light was still staying on low when turned off. than removed bottom cover and found no faults in wiring from light to control. Unit will need control and possible control panel to compete repair,and 1 W10844809 (cntrl-elec) and 1 W10918927 (panl-cntrl)"
Andy B.
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on site for dishwasher not draining. Tested and inspected unit and found drain hose improperly installed to disposal. Corrected installation and tested unit. All operations are normal. No water leaks present at time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints not dispensing ice. Found bin locking up will need to replace bin ; ordrng 1 W11185686 (ICE BIN)
Steve C.
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrive on site for unit has a burning smell. Customer advised that the burning smell was only detected when the fan motor was on. Tested all the heating components and the unit is heating properly. Found excess grease buildup and advise customer to clean the filter at least once a month. Unit is working properly and job complete.
Clif L.
REFRIGERATOR KITCHENAID KDDA27TRS00
Joel G.
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to install parts I previously ordered. Replaced and verified operation. Unit working fine.
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for cooling issue. Found unit low on refrigerant found oil on suction line on fresh food evaporator. Removed fresh food evaporator installed new evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly .
Thomas L.
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for thin ice production. Removed and replaced in efficient compressor and hot gas valve per manufacture a suggestion. Water connections were all dry when the repair was completed.
Joseph C.
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit locking, unlocking and clicking behind control panel intermittently” complaint. Inspected unit and found F7E7 error code. Checked underneath unit and found actuator to be in poor shape from previous leak. Removed and replaced actuator, with truck stock. Cold water inlet partially clogged with some kind of grunge from well water. Cleared valve. No mention of calibration having been performed. Ran calibration. No leaks detected, at time of service. All other connections looked secure and in place.
Wesley P.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and found intermittent leak coming from clog in drain tube fridge side causing leak under cabinet. Cleared clog and verified no ice. Unit is now operating as designed.
Scott M.
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for long dry times . Unit is heating up , ran diagnostics . Got restricted air flow error code . Recommend cleaning out vent . No lint build up at time of service . Job complete ."
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Unit not running through a self defrost cycle called tech support per issue per tech support to replace ui and thermistor. Defrosted evaporator replaced thermistor and ui per tech support recommendations.
Luis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for no cool. Found no traces of dye in compressor compartment or evaporator compartment. Called tech support per tech support flushed system replaced evaporator assembly. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Al R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to install previously ordered parts. Confirmed the noise and removed and replaced the diffuser.Reassembled the unit and unit now operates as designed.All water lines were dry at the time of service.JOB COMPLETE
Scott M.
WASHER MAYTAG MVWX655DW1 Arrived on site for unit making noise . Ran diagnostics while unit would ramp up and when it was slowing down it would make a slight squeaking noise . All other features were normal . Removed spluch and gear case checked normal . Replaced all components .re ran diagnostics noise was gone . Nonwater leaks detected at time of service . Job complete .
James C.
REFRIGERATOR FRIGIDAIRE PLRU1778ES4 "Arrived on site and installed ew compressor, evaporator, drier, and switch. Vacuumed to test for leaks and clear system from contaminants. Charged with 3.5oz 134a and tested operation. Unit now cooling and lights work. Job complete"
Brandon C.
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for customer complaint of noise, found idler, belt and idler pulley shaft were damaged, ordering parts. ; ordrng 1 W10547287 (idler pulley) and 1 W10849499 (belt)"
James C.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and tested operation. I found that’s the blower operated on high but not on low. Unit also has a communication fault for control to ui. Unit will require ui, control and blower to repair.; ordrng 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL) and 1 W11296171 (CONSOLE)"
Joel G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose fridge not cooling ff side. Found ff defrost issue. Replaced faulty main board UI and defrost sensor. Completely defrosted evaporator and verified operations. Made customer aware of very small air leak on top left of frz gasket. Verified no water leaks at time of svc call.
Steve C.
DRYER MAYTAG MEDC300BW0 Arrived on site for the unit is not heating. Tested the unit and found the cut off fuse has no continuity. Replaced the fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Arthur B.
WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for customer complaint of front load washer not unlocking. When arrived, found door lock light flashing. Removed top and released door latch. Ran diagnostics and found error code F5E2 (Door Lock Error). Did find also harness connection at lock loose. Secured harness and ran auto test cycle. Unit locks,fills,agates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Ron J.
DISHWASHER KITCHENAID KUDS30FXSS8 "(JS) Arrived on site for dishwasher not power on. Inspected unit and work area. Found water in unit. Removed door panel and unit powered on when removing panel. Found control mounting clips on control broken and control was hanging. Corrected control and inspected wire harness. Ran drain cycle to remove water from unit. Performed diagnostics mode and found fault code F3-E3 OWI failed calibration, F6-E4 opened float switch and F10-E1 dispenser electrical failure. Lost power during test cycle. Traced voltage to junction box. Removed wire nuts and inspected. Connected wires and checked for tight connection. Powered unit on and drained water. Performed diagnostics mode again to run test cycle and monitored cycle. Found wash motor making abnormal noise, due to bearing failure within motor ; ordrng 1 WPW10780877 (pump&motor)"
Brandon C.
MICROWAVE WHIRLPOOL WOC95EC0AS03 "Arrived on site for customer complaint of fan noise, found faulty blower motor, ordrng 1 WPW10661038 (blower)"
Clif L.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failed. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Tyler B.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for unit making gurgle noise, ran diag and tested functions tested damper and customer confirmed that is the noise, replaced damper and tested good no leaks on site"
Leonardo C.
DISHWASHER MAYTAG MDB4409PAS0
Brandon C.
VENTHOOD WHIRLPOOL WP12345 "Arrived on site for customer complaint fan noise, found fan blade was hitting housing, I adjusted fan, unit tested good.
Brandon C.
COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site for customer complaint of broken knob, I replaced knob, unit tested good.
Al R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect freezer door issues. Attempted to gain access to the bottom mount freezer and unit was frozen shut.I used my steamer twice,in an attempt to free the ice and gain access to the unit to diagnose and simply could not free the door.All parts marked for Return Visit.NEEDS MORE WORK ;
Clif L.
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found lower spray arm arm splint causing unit to spray water under the door. Sprayer arm and door gasket will need to be replaced to complete repairs as door gasket is also deformed. ; ordrng 1 154827601 (gasket) and 1 5304507158 (spray arm)
Leonardo C.
MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site to test unit for unit sparking. Test unit and found bad magnetron. Replaced mag test unit and unit still sparking will need to order new high voltage transformer W10880342 and new filter board WPW10531156. 1 W10880342 (TRANSFORMER ) and 1 WPW10531156 (FILTER BOARD )
Ron J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator not making ice and freezer not freezing. Measured temperature in FC at 29°. Performed diagnostics mode and found defrost bi-metal opened from normal wear and tear. Gained access to bi-metal, tested open. Installed new motor evaporator, tested good. Advised freezer will reach temp 24hrs and will produce ice in 48 hrs"
Luis M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for no water. Found kink in line at filter. Removed kink reinstalled housing tested water dispenser unit working as designed.
Ron J.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for refrigerator not making ice. Performed diagnostic attempted to advance harvest cycle, continued to time out. Located broken wires at the bottom of the door (See pic). Placed order for replacement door; ordrng 1 LW10752121/STAINLESSSTEEL (DOOR/ STAINLESS )"
Andy B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Scott M.
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site Ran diagnostics , nonerror codes . Ran quick wash with a load in washer . Unit ran complete wash and spun load out . Did notice a lot of suds without adding any detergent . Recommended to customer to stop using pods and to use a cleaner . No water leaks detected at time of service . Job complete ."
Tyler B.
OVEN SAMSUNG NX58H5600SSAA/01 "Arrived on site for unit not heating, found igniter failed, will need igniter to complete 1 DG94-00520A"
Ron J.
COOKTOP KITCHENAID KICU500XBL01 "Arrived onsite to install previously diagnosed parts . Installed module control, tested all burners working as designed"
Paul R.
MICROWAVE KITCHENAID KMHC319ESS4 Arrived onsite for the microwave with a no heat condition. I found the magnetron not energizing. I found the all of the HV system getting voltage and all components testing good. I replaced the magnetron and tested the unit. The unit is working as designed. Call complete.
Thomas L.
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice condition. Found that the evaporator has a leak. Will order a sealed system components and office will reschedule for a three hour job.; ordrng 1 2313624 (condenser) and 1 3HOURSEALEDSYSTEMJOB and 1 SF8404 (ACCESS VALVE) and 1 W10218037 (evaporator) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube) and 1 WPW10534030 (valve-gas)
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave wall unit error code. Upon further inspection, when I went to turn the microwave on, it showed an open/close door error. I opened then closed the door and when I pressed start, the unit came on then shut off and gave the same code.
Clif L.
REFRIGERATOR GE PSB42YSXASS Arrived on site today closer refrigerator that is not cooling properly. Found unit was off when I arrived for service and tested all parts and components. Found no mechanical failures at this time but without unit been running for at least 24 hours was not able to determine if there were any other issues. Measured airflow from RC events and found it below 40° consistently after a few minutes of the unit running. Advised homeowner if problem persists to leave unit running for at least 24 hours prior to service. Job is complete at this time and no other failures were found. No leaks were found at time of service.
Robert J.
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on job for complaints of reset of clock. Put oven into diagnostics mode for codes. Got code of F6E0 communication error TEC line recommendation was to replace console
Joseph C.
COOKTOP WHIRLPOOL WFE320M0ES1 "Arrived on site for “F9 error code” complaint. Inspected unit and found terminal burned, at L2. Power wire burned, due to cut in wire. Installed new and customer supplied power supply cord. Tested unit. Unit is performing as designed."
Joseph C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “not washing” complaint. Inspected unit and found stator missing from pump/motor assembly. Stator had end of motor harness with it. Will need to removed and replace pump/motor and full harness. No leaks detected, at time of service.; ordrng 1 W11227372 (harns-wire)"
Leonardo C.
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to test unit for dispenser not opening. Replaced dispenser.
Joel G.
RANGE WHIRLPOOL WGG555S0BB01 Arrived on site to install parts I previously ordered. Replaced and verified operations. Verified no leaks at time of svc call.
Ron J.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven not heating. Performed diagnostics mode and found fault F6-E0 lost communication error. Removed unit and found bad connection on L1 and found wrong size wire nut used. Replaced wire nut and installed unit. Tested all operation in test mode and user mode. All tested good.
Ron J.
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer not spinning water out. Performed diagnostics mode and checked fault code. Found error code F0-E5 for off load balance. Ran test cycle and monitor operation. Spoke with customer on user care guide . All tested good, no water leaks present."
Tyler B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not filling enough. Ran unit and found valve screeching during fill up. Shut off water and removed valve, and replaced and tested unit. Unit now filling as designed. No leaks on site"
Robert J.
DISHWASHER FRIGIDAIRE FFCD2413US Arrived on job for complaints of not drying. Recommend heat cycle and wet agent. All functions working properly and no leaks detected at time of service.
Arthur B.
REFRIGERATOR MAYTAG M1TXEGMYB01 Arrived onsite for customer complaint of top mount refrigerator leaking water. Removed evaporator cover and found block of ice on defrost channel. Removed all ice and clear drain hole. Removed all dirt build up on drain tube at evaporator pan. Water flows as intended. No other issues found. All water connections were dry at time of service.
Tyler B.
OVEN WHIRLPOOL WFE510S0AS0 "Arrived on site for unit tripping breaker when plugged in, arrived and pulled out unit, plugged in unit, u it powered on, I than turned on all for burners, and bake, and also broil with all elements on. And breaker had not tripped, home has wires coming out of wall in to a diy type outlet, noticed burn spots on wire coming from home. Advised customer that the oven is safe but she has a short or loose wire in the harness or in the outlet on the terminals.
Steve C.
REFRIGERATOR WHIRLPOOL GS5SVAXVB00 Arrived on site for the unit will not dispense ice. Tested the unit and found the auger motor is defective and not turning. Replaced the auger motor and also use the heat gun to re seal the ice chute. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Kevin B.
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and inspected microwave and found capacitor and diode have burnt out . Took pictures. capacitor, and diode, will also need to replace transformer, filter board, and main control board to ensure a permanent repair on the next visit.; ordrng 1 W10422269 (filter) and 1 W10836753 (transformr) and 1 W10892389 (cntrl-elec)"
Kevin B.
WASHER FRIGIDAIRE FFLE3911QW0 "Arrived on site and found valve is leaking from hose to fill nozzle, clamp is missing. Also found lid lock has separated, and there is standing water in tub, drain pump isn’t working.
Joseph C.
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site for “left side of control panel not responding” complaint. Inspected unit and found control panel to be faulty. Ordering new control panel.; ordrng 1 W11197501 (panl-cntrl)
Andy B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for refrigerator with a broken gear for freezer sliding door. Tested and inspected unit and found failed gear kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Joseph C.
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for “unit locked and will not drain” complaint. Inspected unit and found to be stacked and in very narrow closet and generating F3E1 error code. Will need second tech to perform diagnosis and repairs. No leaks detected, at time of service.
Wesley P.
DRYER WHIRLPOOL WED4950HW0 Arrived on site and used vent tester to determine poor airflow causing long dry times. All else checks good. Advised customer on findings.
Joel G.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer not filling properly. verified no error codes and normal operation. Fills up fine to where it should. Called source spoke w/ Cathy Who says all is normal and inform customer of water levels.Drain is secure. Verified no water leaks at time of svc call.
Leonardo C.
DISHWASHER WHIRLPOOL DGHD2433KF1 Arrived on site to test unit for unit leaking. Test unit by running unit for 30 minutes and no leaks present at all. Could not duplicate the problem
James C.
DRYER WHIRLPOOL WED8620HC0 Arrived on site and tested operation. I found that the unit would rattle in time with the drum rotating. I found the the drum is out of round causing drum to hit side wall of unit. New drum and rollers are needed to repair ; ordrng 1 W10541657 (drum) and 2 W11113654 (pad)s
Thomas L.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for noisy operation. Placed unit in diagnostics mode to isolate components. Fresh food evaporator is noisy and needs to be replaced. Water connections are all dried.; ordrng 1 W10633627 (motor-evap)
Joel G.
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to install parts ordered by previous tech. Ran diags, found reservoir drain pump not coming on and verified 13 vac going to it. Replaced parts ran diags again, all tests check fine but reservoir drain pump.. also noticed corrosion on going to pumps and water level sensor. Will install valve on return trip. Verified no water leaks at time of svc call. . ; ordrng 1 WPW10485955AUTHO (harns-pump) and 1 WPW10489125AUTHO (pump)"
Wesley P.
REFRIGERATOR MAYTAG MBL2256KES Arrived onnsite for no cool fresh food section. Unit had restored function. Explained to customer that likely cause was damper control beginning to fail.
Joel G.
WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer shaking. Found no suspension installed from mfg/missing. Installed suspension, ran calibration and diags and verified operation. Verified no water leaks at time of svc call. Drain is secure."
Luis M.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on sit soft no ice. Diagnosed faulty icemaker,installed a new icemaker power cycled unit icemaker ran through a harvest and filled with water."
Thomas L.
WASHER GE GUD27ESSJ0WW arrived on site for unit leaking water. Found unit to have cracked water valve and water inlet. Will order and replace. Left water turned off to avoid any future damages.Parts ; ordrng 1 WH13X10065 (INLET) and 1 WH13X27314 (VALVE)
Thomas L.
DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for unit that will not except commands. Tested and found that the unit has a failed touch panel. Replaced panel and operations are now normal and water connections are dry.
Thomas L.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for icing and frosting inside freezer compartment. Diagnosed to find it the right top corner of the door is not sealing properly. The top right corner of the door is bowed. Will order new door. 1 W10815700 (dor-fip bl)
Clif L.
OVEN KENMORE 790.792133 Arrived on site to replace it ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Steve C.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for the unit has ice and frost buildup on the freezer. Found the icemaker cover is pinching the freezer door gasket. Adjusted the door gasket and found the unit is missing a magnet on top of the freezer door. Unable to find the part on parts breakdown. Took pictures of the missing magnet slot.
James C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found temps in freezer at 20 degrees. Unit is running and fan is moving proper amount of air. Control was damaged due to bi metal has been installed in place of thermistor causing direct short. Installed new control and tested. Unit is now functioning properly and all tests passed. Job complete
Paul R.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator with a no cool condition in the RC and the FC at 26 degrees and no ice. I explained to the customer that the unit would not make ice unless the icemaker was at 8 degrees and that the FC was struggling because it was trying to constantly cool the RC because the coil was covered in ice and frost. I found the sealed system components all working properly. I found the thermistors good and the fan working as designed. I checked the drain tube and found a 1/4” gap around the tube allowing warm air to get to the evaporator. I ran sealant around the tube to prevent this. Mr stated he would defrost the unit.
Steve C.
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived on site for the unit intermittently will not dispense water. Tested unit and found the water pressure is too high causing this solenoid on the valve to have a delay. Lower the water pressure from the wall and tested the unit. Unit works properly and all water connections were dry at the time of service.
Scott M.
WASHER WHIRLPOOL WFW9400SW01 "Arrived on site ,replaced water valve . Ran diagnostics , all checked normal . Job complete . No water leaks detected at time of service ."
Kevin B.
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and found control lock is on, showed customer how to remove it and washer will now begin a cycle. Observed entire wash cycle while also working on dryer. Washer is operating properly, no further repair is needed. No water leaks detected at time of service, job complete"
Arthur B.
DRYER WHIRLPOOL MEDC465HW0 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element had grounded out. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Joseph C.
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for “touchpad is unresponsive” complaint. Inspected unit and found no issues with it. Spoke with Mark, at techline. Stated to check for codes and call techline, again, on return visit. No leaks detected, at time of service.