We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Buda, TX 78610
Kevin
Job Details: 11/15/2022
"Arrived on site and replaced all parts diagnosed on previous visit, after replacement ran a cycle and all functions are operating properly, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Austin, TX 78744
Joe Z
Job Details: 11/15/2022
"Arrived onsite for Coils are not heating, not turning red. Upon arrival. Test unit and none of the cook top elements are energizing. Checked polarity and is incorrect. Uploaded pics on SD. Only getting 46v from L1-N. L2-N is correct at 12v. Recommended that customer call electrician Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78633
Lou
Job Details: 11/15/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit makes an intermittent knocking noise. I placed the unit in and tested the compressor in test 4 and could hear the faint knocking noise and the customer identified the noise as well, but stated it was much louder at times. I found service pointer #W11610345, which provides a correction to the noise. Per the pointer, I adjusted the filter drier at the back of the unit and retested and did not duplicate the noise. I recommended the customer monitor the unit and explained what was causing the noise and also advised that its a noise that is typically normal. I leveled the unit as well. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Austin, TX 78757
David S
Job Details: 11/15/2022
"Arrived on site for front load washing machine being stuck in a drain. I inspected the unit and work area. I found fault codes f8e3 overflow condition f0e1 load during clean cycle f3e1 water level sensor error f5e4 door not opened during cycle. We unstacked the dryer and gained access to the drain pump. We found the drain pump full of nursing pads. We removed the pads and tested the unit, we found it working as designed. We reassembled the unit and reinstalled ever
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVPA3
Near Austin, TX 78703
David S
Job Details: 11/15/2022
"Arrived on site for dishwasher start button not working. I inspected the unit and work area. I found no fault codes in . I found the unit running through a cycle as designed. I gained access to the console control W10222469 and tested the start switch. I found it not completing the circuit. I looked up the console and found it was discontinued
We serviced a
JENN-AIR OVEN
Model JJW2830DP02
Near Volente, TX 78641
Paul
Job Details: 11/15/2022
"Arrived onsite for a wall oven to replace the previous diagnosed parts. I replaced the console, programmed it, and tested. The unit is working as designed.
We serviced a
GE RANGE
Model JB620SR1SS
Near Georgetown, TX 78633
Lou
Job Details: 11/15/2022
"Arrived on site to inspect range oven element damage. Upon further inspection, I found the bake element had shorted out and was broken (photo). I removed and replaced the bake element and tested and unit is operating as designed. Job completed."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Manor, TX 78653
Wesley
Job Details: 11/15/2022
Arrived onsite and found unit operating with failed pCB board not closing l1 relay. Replaced pCB which repaired function. During testing discovered loose connection in the wall receptacle causing unit control to lock out heat function. Control would have to be reset to repair. Advised customer on having receptacle replaced to repair. Advised customer on dryer repair success.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Harker Heights, TX 76548
Tyler
Job Details: 11/15/2022
Arrived on site for washer changing times on ui control. Upon arrival confirmed issue. Found no codes in . Called techline and reported findings To Kurt sr#7735058957. Found extra power setting had been activated and was cause of time increase on customer preferences. Unit is functioning as designed. No leaks found. Call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, TX 78734
Luis
Job Details: 11/15/2022
"Arrived on site. Found water in bin and not draining,unit would need an external drain pump. Installed an external drain pump ran water through pump no leaks at tubing or connections.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hewitt, TX 76643
Tyler
Job Details: 11/15/2022
Arrived on site for washer making a screeching/grinding noise. Upon arrival confirmed issue and sound. Found no errors . I then found belt was loose on cam asm and slipping from grip of belt. Replaced belt and reassembled and tested unit. Found noise gone and washer functioning as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Austin, TX 78723
Joe Z
Job Details: 11/15/2022
Arrived onsite to install previously ordered parts. Replaced water fill valve and sump and motor. Test unit and unit operates correctly. No leaks present at this time. Job complete.
We serviced a
GE WASHER
Model GFWR4805F2MC
Near Jarrell, TX 76537
Gerry C
Job Details: 11/15/2022
Arrived to instal previously diagnosed and ordered part. Removed and replaced the valve assembly and tested. The unit filled as designed. No leaks observed during service. From prior service: inlet valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB00
Near Round Rock, TX 78665
Wesley
Job Details: 11/15/2022
Arrived onsite test unit for clicking whiring sound. Found the air baffle is starting to become noisy. Advised that baffle could be replaced but not critical for function. Customer decided to not replace baffle. Temps of 9f in freezer and 39 in fridge at time of service. Advised customer on findings
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Salado, TX 76571
Gerry C
Job Details: 11/15/2022
"WED7500GW0 Arrived to inspect no heat. I found the electrical supply was correct, but the neutral and ground were reversed at the terminal block and I corrected. The chassis had excessive lint residue and I vacuumed. The heating element was electrically open and I removed and replaced it. I removed a large section of vent tubing, which was the likely cause of the excessive lint and subsequent failure of the element. The unit operated and cycled as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS00
Near Bertram, TX 78605
Maurice R
Job Details: 11/15/2022
Arrived onsite for water leaks out of IM. ON Inspection found that IM thermistor was @ 15k temp 14? when inspecting the IM found that it had a block of ice in the tray and a crack in the right back on the frame of the IM. Tested the IM heater and it failed. Replaced the IM and called for water. It filled the tray. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Elgin, TX 78615
Cliff
Job Details: 11/15/2022
Arrived on site to diagnose a range with a error code showing. Found control shorted
We serviced a
FRIGIDAIRE FREEZER
Model FFU2124DW6
Near Georgetown, TX 78628
Lou
Job Details: 11/15/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the door gasket being badly warped, I removed and replaced the gasket and shaped it using my heat gun. Checked for gaps and sealed them. No water leaks observed during service and customer will keep the door closed for approximately 2 days to allow the gasket to mold to the chassis. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78731
Vincent
Job Details: 11/15/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was refrigerator making noises while dispensing water. Found inlet water valve screaming. Replaced it with new one and was doing the same. The water supply is coming from under the sink area and its allowing to much water pressure. CX will need a to plum the lines correctly. I left water supply turned off as its not connected due to a leaking shut off. CX is aware and if any issues continue after they will contact us for further inspection."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Waco, TX 76704
Jonathan M
Job Details: 11/15/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Were in the unit through and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. The customer advised the reason why she called was because the unit had seemingly stopped in the middle of the cycle And was not flashing but was just sitting idle and she wasnt sure if there was a problem with the machine since she assumed the machine would be washing the entire time. The customer stated that after she had canceled the cycle and had not run any cycles since. I did explain to the customer that everything is pre-programmed and if the unit doesnt complete the cycle without the customer intervention or start flashing codes at the customer, there would likely be an issue but seeing as though all components are working and she doesnt have any stored error codes, the washer would have been working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near San Marcos, TX 78666
Leonardo
Job Details: 11/15/2022
Arrived on site to test unit for unit not working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Temple, TX 76501
Tyler
Job Details: 11/15/2022
"Arrived on site for refrigerator over freezing in both compartments. Upon arrival found temps(actual) at 36/13(rc/fc) while set to 37/5. Found thermistors as follows: Rc thermistor 5.4k, fc thermistor 16k(readings after inspection internal components in both compartments). Called techline and spoke with Bruce sr#7735055495. Replaced ui control and set unit to standard defrost mode. Unit functioning as designed. Call complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near New Braunfels, TX 78132
Andrew
Job Details: 11/15/2022
Arrived on site and replaced previously diagnosed recirculating pump. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Austin, TX 78704
Matthew
Job Details: 11/15/2022
Arrived onsite to replace faulty door. Replaced door and tested. Set unit temperature. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78735
Joe Z
Job Details: 11/15/2022
Arrived onsite for Oven Too Cold. Upon arrival test unit by preheating oven to 350 . Took temps using thermocouple. Was averaging temperature an average of 10 degrees too hot. Checked settings and found it at plus 20. Changed calibration setting to plus 10. Test test and unit is now averaging right around 350. Unit is operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Hewitt, TX 76643
Tyler
Job Details: 11/15/2022
Arrived on site for washer not turning on. Upon arrival confirmed issue and found stable power to control but no response from control. Found control had shorted out due to broken wire from drain motor. Repaired wiring at pump then installed new control. Found washer could run through all cycles as designed with no leaks. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near New Braunfels, TX 78132
Andrey
Job Details: 11/15/2022
"Arrived on site to test unit for broken parts, customer stated that bottom spray fell off and melted on the heater, tested unit found lower spray arm damaged by heating element, replaced lower spray arm, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 11/15/2022
"Arrived on site to replace previously diagnosed bezel, replaced bezel, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Canyon Lake, TX 78130
Andrey
Job Details: 11/15/2022
"Arrived on site to test unit for left rear burner not working properly, tested unit found rear left burner not adjusting only works on high, replaced infinite switch, tested, temperature is now regulating properly, all burners are working properly, job complete"
We serviced a
JENN-AIR COOKTOP
Model JGCP748HM00
Near Austin, TX 78723
Joe Z
Job Details: 11/15/2022
"Arrived onsite for GAS LEAK FROM THE BURNER AND Regulator. Front left burner leaking gas, and Gas valve leaking gas per fire department. Customer showed video with detector showing. Found leak on back side of regulator at connection using bubble solution and mirror. Uploaded pic on SD. Found incorrect sealer used at connection. Re installed regulator using gas Teflon . test for leaks . Could not detect leak from burner. Leaks no longer present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/15/2022
Arrived onsite for previously diagnosed parts. On inspection installed the water inlet valve and tested the unit. The unit is working as designed. No water leaks detected during service.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Austin, TX 78746
David S
Job Details: 11/15/2022
"Arrived on site for Jen air built in fridge leaking by the filter housing. I inspected the unit and work area. I pulled the unit from the cabinet and turned the water back on. I found one of the lines into the filter housing, had a slow drip to it. I removed the line and reseated it. I replaced the missing safety clip on another line. I ran several cups of water through the line and found it on longer dripping. Job complete."
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Austin, TX 78738
Luis
Job Details: 11/15/2022
"Arrived on site. Water not draining from drain pump,removed unit from enclosure found signs of water damage on wall traces leak to water line source to unit,turned off water source. Replaced defective drain pump,ran water brought new pump water drained correctly no leaks at pump or hose connections. Attempted to repair leak at water line source,leak decreased but still small trace of leak shut off water source customer will need to have water line replaced."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS03
Near Georgetown, TX 78628
David Z
Job Details: 11/14/2022
"Arrived on site to diagnose microwave oven combo that has errors for magnetron. On arrival tested unit and found F1E6 for microwave generation error. Tested unit and confirmed error and no heat. I found a charred hole in the wave guide cover. Removed cover and used a borescope camera to check wave guide. Found mag tip fried and a hole burned into the wave guid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Andrey
Job Details: 11/14/2022
"Arrived on site to test unit for no ice production, tested unit found leaking water valve causing the ice maker pour cup to freeze over spilling water into ice bin, cleared out the ice and tested the ice maker, it completed diagnostics and filled with water
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Austin, TX 78738
Leonardo
Job Details: 11/14/2022
Arrived on site to test unit for bottom door seal broken. Replaced part test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Liberty Hill, TX 78642
Lou
Job Details: 11/14/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and it immediately began to make a loud screeching noise. I pulled the unit out and disassembled the unit and found the rollers, tension pulley and belt were bad. Also found the unit needed to cleaned out inside (before photo). I removed and replaced all four rollers and tension pulley and cleaned the axles; and removed and replaced the drive belt and vacuumed/cleaned the unit. Reassembled and retested and the unit is making a light knocking noise. I advised the customer of the noise and recommended using the unit for the week and if it continued to call it in for service at which time the rear roller axles will need to be ordered and replaced. Unit is operating as designed except for the noise. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS3
Near Austin, TX 78733
Scott
Job Details: 11/14/2022
"Arrived on site for dishwasher not filling . Ran diagnostics got 6-6 ,6-4 , 6-1 ,6-3 errors . Found float switch had some debris underneath. Removed stuff . Float is now free and making contact with switch . Ran diagnostics wash . All checked normal. No water leaks detected at time of service. Instructed customer to clean filter periodically, and run a clean cycle as well. Ran normal wash as clean cycle .
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Spicewood, TX 78669
Luis
Job Details: 11/14/2022
"Arrived on site for thin ice to no ice. Ran diagnostics really weak water flow loud noise and valve extremely hot to the touch,diagnosed a defective valve. Replaced valve tested weak flow better from old valve tested water at sink same issue traced water source to filter and RO system customer will need to check for weak water flow through ROmsystem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, TX 78628
Lou
Job Details: 11/14/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it harvested as designed. When the IM attempted to fill with water, I could hear the valve but no water dispensed. I removed the ice maker to find the fill tube and fill cup both engulfed in ice (photos).
We serviced a
LG WASHER
Model WM4370HKA
Near Blanco, TX 78606
Andrew
Job Details: 11/14/2022
"Arrived on site to replace drain from previous diagnosis. Verified pump was needed. Replaced pump, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Maurice R
Job Details: 11/14/2022
"Arrived onsite for dishwasher not drying. On inspection found no amp draw on the heating element, on inspection of the heating found that it was burnt in half on the right side of the element. Replaced the element and tested unit in diagnostics mode. No water leaks detected during service F7E1
We serviced a
KENMORE REFRIGERATOR
Model 253.6072101
Near Austin, TX 78723
Matthew
Job Details: 11/14/2022
"Arrived onsite for vertical fridge not cooling. Upon arrival inspected unit. Unit had been unplugged for some time. Customer stated unit failed over the summer. Customer suspected a bad compressor. Powered unit and found compressor is running, pulling.7 amps and frost pattern is developing. Checked other components and found OL Heater and bi-metal.
We serviced a
KITCHENAID MICROWAVE
Model WMH53521HW
Near Austin, TX 78739
Andrey
Job Details: 11/14/2022
"Arrived on site to test unit for lights not turning off under microwave after light bulb replaced, tested unit found unit need a control board to fix issue
We serviced a
LG DRYER
Model DLGX3571V
Near Georgetown, TX 78626
Lou
Job Details: 11/14/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and it began to make a loud clanking noise. I disassembled the unit and found the 2 front rollers were bad as was the tension pulley. I removed and replaced the two rollers and pulley and cleaned the axles on the back two rollers. Vacuumed/cleaned the unit (photos-before & after)and reassembled the unit and tested. Unit is operating as designed. I showed my customer the photos of before and after. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Austin, TX 78723
Matthew
Job Details: 11/14/2022
"Arrived onsite for front left burner not igniting properly. Upon arrival inspected unit. Found customer started disassembly to inspect what might have happened. Was igniting simmer but not power burner. Customer tried removing burner screws but due to rust the screws snapped and broke. I inspected unit and found the burner was not assembled properly. Reassembled burner and head, and tested. Burner is now functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cedar Park, TX 78613
Vincent
Job Details: 11/14/2022
"Arrived on site for dishwasher, inspected unit and work area. CX complaint was dishwasher leaking sometimes and upper rack not cleaning very well. Inspected the door seal and it looked good, inspected the upper spray arm and found it clogged with plastic and egg shells. Removed debris and tested looks like the upper spray arm is moving properly. Also found lower arm not moving. I recommended to replace sump and motor, and possibly the lower spray arm. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Austin, TX 78704
Luis
Job Details: 11/14/2022
"Arrived on site for a defective compressor. Attempted to install a new drier,found broken cap tube at liner called tech support sent pictures of broken tube
We serviced a
KENMORE RANGE
Model 790.7952361
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2022
"Arrived on site to diagnose range throwing several errors. Found F30 error, F3 error, F1. Found codes ties to over temp / temp sensor errors. I checked resistance at the control board. Temp sensor at P6 reading 2170 ohms, which is over 550 degrees with unit cold. I checked the temp sensor and found it at 1100 ohms, which is normal. When I reassembled and checked at the board again, it read properly at 1100 ohms. This indicates a failure/grounding harness. Harness is no longer available from manufacturer at all, so if issue comes back we can no repair it. Call complete."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/14/2022
"MHW6630HC0 Arrived to instal previously diagnosed and ordered part. I removed the dryer from above the unit and then removed and replaced the dispenser assembly. I tested several times and found no other sources of leaks. I re-stacked the two units and retested. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Maurice R
Job Details: 11/14/2022
Arrived onsite for dishwasher leaking. On inspection found the leak was under the sink where the hose hooks up to the valve. Informed the CX to get with the builder to fix the installation issue with the inlet hose. I tighten up the connection and the leak had slowed down but was still there. The rubber grommet of the hose was damaged during installation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INSS00
Near Round Rock, TX 78681
Vincent
Job Details: 11/14/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was refrigerator making noises and not cooling correctly in freezer. Tested temps in FC 8? & RC 22? and temps are set to recommended. Entered diagnostics and found the condenser fan not working and compressor extremely hot. I tested voltage to fan and no voltage, will need a new control board. I also made CX aware that compressor could be hurt from being extremely hot without a fan to cool it down. Replaced the control and tested, fan came back on and it looks to be operating as designed. Advised CX to allow unit to cool for about 32hrs.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
Luis
Job Details: 11/14/2022
Arrived on site for no ice. Ran diagnostics found defective water sensor in pump and condenser fan not running. Replaced pump and fan motor ran diagnostics all test passed checked drainage hose no leaks.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Round Rock, TX 78664
Cliff
Job Details: 11/14/2022
Arrived on site to diagnose a microwave that is sparking. Found quartz cover in unit burnt causing arc.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78754
Wesley
Job Details: 11/14/2022
Arrived onsite and found no hot water pressure from the house causing f8e1 error. Cleared error codes and ad used customer old need to restore hot water to unit. All else checks good.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2-02
Near Leander, TX 78641
Paul
Job Details: 11/14/2022
"Arrived onsite for a dryer making loud scraping sounds. I found the idler wheel worn thru from the belt and the roller rough. I replaced the idler, rollers and belt. I tested the unit and it sounds normal and is working as designed. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS2
Near Austin, TX 78730
Vincent
Job Details: 11/14/2022
"Arrived on site to install or diagnosed parts. Installed new recirculating pump, cap and harness. Tested unit and it now operating as designed. No leaks where observed during service.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW0
Near Pflugerville, TX 78660
Cliff
Job Details: 11/14/2022
Arrived on site to diagnose a washer that was not cycling properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and possible causes of issue. No further repairs needed and no leaks were found at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lago Vista, TX 78645
Paul
Job Details: 11/14/2022
"Arrived onsite for a refrigerator that will not turn on. I found the unit turning on and talked with the CX finding out that the unit will not cool or dispense water and the upper RC lights and the FC light are not working. After talking with the CX I found out that the RC had been having defrost issues. I found the compressor coming on but only drawing .60 amps and not pumping any refrigerant. The compressor and the RC evaporator will need to be replaced. I found the harness in the deli drawer corroded and broken along with the deli UI corroded from moisture. The deli door and the UI will need to be replaced. I found the LED control not sending any voltage to the circuit for the upper RC lights and FC light. The LED control would need to be replaced. The RC fan/harness will need to be replaced also. The SS is covered under warranty but none of the other repairs are covered.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, TX 78653
Matthew
Job Details: 11/14/2022
"Arrived onsite for wall oven not heating properly. Customer stated unit took 2 hrs to preheat to 400 degrees. Upon arrival inspected unit. Unit has stored error code F9E0 miswire. Pulled unit to test supply voltage. Found unit with L2 not balance, low voltage L2 drops to 21 volts. Unit does power on but will not heat unless supplied with full 240 vac. Notified customer will need To resolve the issue. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2022
"Arrived on site to diagnose vent hood that had damage on it. Examined vent hood and found a large scrape on the front. Submitted to tech line, and sent pictures of damage. SR 7735043384. Customer needs to call partnet team at 1 800 874 4698 and provide SR number to resolve exchange. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2022
"Arrived on site to diagnose refrigerator leaking water. I examined the unit and found the source of the leak was the icemaker area. Fill cup on icemaker was frozen over, causing spraying. Was able to remove icemaker and melt down the blockage and remove foam from cup. I used some silicon and sealed around the fill tube and over the styro foam. Tested a harvest and fill, and found no further leaking. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8700EC0
Near Temple, TX 76502
Jonathan M
Job Details: 11/14/2022
"Arrived on site for a washing machine that will not drain. Inspected unit and work area. Did confirm the customers complaint and found the unit acting like it was attempting to drain but not draining at all. Checked all wire connections and found all connections were proper. Tested voltage going to the drain pump and found no voltage coming from the control. Measured the resistance of the drain pump and found it within range and continuity through the harness. Advise the customer they need a new control for repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Dripping Springs, TX 78620
Andrey
Job Details: 11/14/2022
"Arrived on site to test unit for leaking water, removed bottom plate and split door, ran on normal cycle and found water leaking from left side of door, gasket not sealing properly, replaced gasket, unit is now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Liberty Hill, TX 78642
Kimo
Job Details: 11/14/2022
Arrived onsite for a microwave that is not heating. Upon inspection I found that the unit had a burnt diode. I replaced the high voltage side and tested the unit and found the unit operating as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Pflugerville, TX 78660
Cliff
Job Details: 11/14/2022
Arrived on site to diagnose a dryer that is not opening and closing properly. Found catch and strike assemblies worn out and replaced both from kit. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78723
Matthew
Job Details: 11/14/2022
"Upon arrival inspected unit found unit only dispensing very little water. Inspected supply line and was good. Verified valve is functioning properly. Found filter was bad, removed old filter and water dispensing was restored. Maintenance had a spare filter that he installed and unit was functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, TX 78641
Paul
Job Details: 11/14/2022
Arrived onsite for a dishwasher with broken parts. I found the middle rack wash arm broken. I replaced the wash arm. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/14/2022
Arrived to inspect damaged tub. I found the top of the tube was badly smashed down and I removed and replaced all components into a new tub assembly. I tested through two complete service mode tests and all functions were present. No leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78745
Kevin
Job Details: 11/14/2022
"Arrived on site and inspected range and found oven is not heating, inspected igniter and found it is broken. After replacing igniter range is heating normally, took pictures, job complete"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78759
David S
Job Details: 11/14/2022
Arrived on site for washing machine not draining. I inspected the unit and work area. I gained access to the drain pump and found it clear. I replaced the pump assembly. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakeway, TX 78734
Luis
Job Details: 11/14/2022
"Arrived on site for cooling complaint. Found fresh food evaporator incased in ice,diagnosed a defective thermistor,defrosted evaporator replaced harness assembly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wimberley, TX 78676
Andrew
Job Details: 11/14/2022
Arrived on site to vacuum system and charge to specs per previous tech and whirlpool Techline. Vacuumed system for 40mins and system held for 20mins. Charged to specs and frost pattern developing. Advised customer to place glass of water in FC and when frozen over to use unit. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Manchaca, TX 78652
Kevin
Job Details: 11/14/2022
"Arrived on site and installed all parts diagnosed by previous technician, after replacing ran a diagnostic cycle and found everything passed, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Austin, TX 78731
Vincent
Job Details: 11/14/2022
"Arrived on site for dishwasher, inspected unit and work area. Customer complaint was air code F8 E4. Found water leaking from the water hose to the water valve, hose was not properly secured. I tighten up the hose and tested it, unit is now operating as designed. No leaks observed during service after tightening the hose."
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Bastrop, TX 78602
Joe Z
Job Details: 11/14/2022
Arrived onsite for bLACK PARTICLES ARE COMING IN TO THE WM WHEN WASHING . Upon arrival inspected unit and found debris in tub ring in detergent dispenser. Found rust particles from under side of top falling apart and into despenser. Unit need new top. Top for this unit is no longer available
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Wesley
Job Details: 11/14/2022
Arrived onsite and installed previously diagnosed parts. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Kyle, TX 78640
Andrey
Job Details: 11/14/2022
"Arrived on site to test unit for console issues, customer stated that when steam hits the touch screen it changes functions, tested all components in diagnostics mode noticed unit is connected to Wi-Fi but not receiving updates, Wi-Fi needs to be connected through the phone to work properly, provided customer with Wi-Fi team phone number, explained to customer that due to the sensitivity of the touch pad and any finger print on the console is registered as a touch when steam hits it, console need to be cleaned with a microfiber cloth for better performance, at this time unit is functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Pflugerville, TX 78660
Cliff
Job Details: 11/14/2022
Arrived on site to replace door for refrigerator. Replaced right rc door and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 11/14/2022
Arrived onsite for a dishwasher that is not draining. Upon arrival I checked the disposal for any obstructions and found none. I check the routing of the drain hose and found it good. I reNd diagnostics and found no codes stored. Found the Sump&motor running fine but the drain pump didnt pump the water out of the unit. Upon further inspection I found that the pump had a peace of glass stuck in it. I replaced the pump and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2022
"Arrived on site to diagnose range customer believes is overheating. Customer advised it cooks ok, but the cooking surfaces seem extra hot. The affected surfaces were the cooktop, control panel, and area around the vent. Showed customer the limits in the service manual for cooking Temps, W11544031. Advised there is not a specified temp for those areas, indicating they will get much hotter. Unit itself is working as designed, and the measurable areas are within spec. Reported to tech line. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Matthew
Job Details: 11/14/2022
Arrived onsite for dishwasher not powering on. Upon arrival inspected unit. Verified supply voltage and found good. Control is receiving power. Found UI not responding. Replaced UI W11368911. Tested and now unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78704
Wesley
Job Details: 11/14/2022
Arrived onsite for unit operating with long drain. Adjusted drain line and tested function. Unit is now operating as designed with smooth quick drain function. Advised customer on maintenance. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW
Near Austin, TX 78744
Kevin
Job Details: 11/14/2022
"Arrived on site and inspected dryer and found it is not heating, found airflow is restricted on meter. Disassemble dryer and found heating element has failed. After replacing heating element dryer is not working properly and recommended to homeowner that it not be used until back to the exterior is clean/cleared, job complete"
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Liberty Hill, TX 78642
Lou
Job Details: 11/14/2022
"Arrived on site to inspect cooktop burners not igniting properly. Upon further inspection, I tested the cooktop and found the front left and right burners not igniting properly. I found the front right and back right burner caps were switched. Once I placed the burner caps on the correct burner and tested, the front right took a while to ignite. I removed and replaced the front left burner head and front right burner head and retested and both are operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 11/14/2022
Arrived on site to test unit for center burner not igniting correctly. Test unit and found clogged burner head. Cleared and cleaned burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Hutto, TX 78634
Cliff
Job Details: 11/14/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found relay that was replaced didn't have proper contact on compressor causing new relay to fail. Replaced relay with one from personal stock. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KODE500ESS01
Near Temple, TX 76502
Jonathan M
Job Details: 11/14/2022
Arrived on site for a wall oven that is making a loud rattling sound when the convection fan is running. Inspected unit and work area. Did confirm the customers complaint and replace the convection fan assembly. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Austin, TX 78723
Matthew
Job Details: 11/14/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival inspected unit unit. Found frozen water reservoir tube. Applied heat to thaw line and unit is functioning properly. Found little food product in fridge compartment. Adjusted temperature until customer fills fridge. Recommended customer also run dispenser periodically to keep line from freezing. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KSGB900ESS5
Near Austin, TX 78759
David S
Job Details: 11/14/2022
Arrived on site to replace the left side outer panel. I replaced the panel and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Killeen, TX 76542
Tyler
Job Details: 11/14/2022
Arrived on site for refrigerator with broken ice maker. Upon arrival confirmed issue issue and found underside mount broken from ice maker causing unit to fall out of place. Replaced ice maker then tested unit. Found no signs of leaks and unit functioning as designed. Informed customer unit would need 24 hrs to fill bucket up. Call complete
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Pflugerville, TX 78660
Cliff
Job Details: 11/14/2022
Arrived on site to replace feet for dryer. Installed all 4 leveling legs and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78726
Vincent
Job Details: 11/14/2022
"Arrived on site for refrigerator, inspected unit and work area. Installed parts ordered by previous tech. Installed new reservoir and valves. Did not see any leaks from parts installed but water was leaking from deli door since it had water inside. I explained to CX we just need to wait for the water to fully dry. Job completed."
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrew
Job Details: 11/14/2022
Arrived on site for customer concerned with glass potentially not secured properly. Inspected unit and found outer glass is secured and installed as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Smithville, TX 78957
Joe Z
Job Details: 11/14/2022
Arrived onsite for ICE MAKER NOT WORKING. Upon arrival inspected unit and found ice bin full of ice and also witnessed harvest while here. Customer stated that she had water filter replaced a couple days ago. I believe that took care of the issue. Unit is operating as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near McGregor, TX 76657
Jonathan M
Job Details: 11/14/2022
Arrived on site for a dishwasher that is making noise during operation. Inspected unit and work area. The customer advised that the unit doesnt seem to clean the dishes as well as it used to but primarily the issue was that the washer motor is making a noise when it recirculates. Did confirm the customers complaint of the noise was a little louder than normal but ran the unit through diagnostics and found everything working as designed. I called whirlpool tech line and spoke to Steve SR# 7735042976. He advised that relieve me something mechanical Ronke wash motor and advised to go ahead and replace it. Replace the wash motor in. The unit began to work and operate has designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Georgetown, TX 78633
David Z
Job Details: 11/14/2022
Arrived on site to diagnose vent hood that has issues venting. On arrival customer showed me the motor for the blower is not turning on. Tested and found no response from motor. Removed motor connector and pinched the terminal to allow a stronger connection. Retested and verified motor is now running properly. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Scott
Job Details: 11/14/2022
Arrived on site for dryer powering up but not starting . Getting good voltage at block . Found belt switch connection not on motor . Reconnected on motor . Dryer is now powering up and heating . No lint build up. Job complete
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Liberty Hill, TX 78642
Lou
Job Details: 11/14/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I removed and replaced the UI and FC evap motor harness. The unit has been unplugged for approximately 3-4 days. Once plugged in, I could feel the unit beginning to cool. I recommended the customer allow the unit to cool for at least 24-48 hours. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Austin, TX 78739
Andrey
Job Details: 11/14/2022
"Arrived on site to test unit for noise, tested unit found squeaking noise coming from belt when unit goes into high spin, inspected belt and cam and found cam has some wear on it causing belt to spin out, replaced cam and belt, ran drain spin cycle, unit is now running as designed, customer also has issues with console pealing, since the unit is past the 30 day cosmetic warranty, advised customer to call whirlpool customer service, at this time the unit is running as designed, no leaks detected job complete"