Arrived on site to inspect range. The customer showed me damage to the control panel. I removed and replaced the control panel and tested. The unit now operates as designed. No gas leaks detected during service.

Arrived on site to remove and replace console. Removed and replaced console test unit and unit test good job complete.

Arrived onsite and found unit operating with failed suspension. Replaced the suspension to repair. All checks good. Advised customer on repair. Unit is now operating as designed.

"Arrived onsite for a refrigerator making a loud humming noise. I ran the fans, compressor, and dampener starting and stopping them multiple times and could not duplicate the noise the customer had heard. The refrigerator sounds normal and is working as designed. The customer stated the noise had been happening regularly but it hasnt happened this week. After talking more with the customer it was determined that the noise would stop when the doors were opened. I found the evaporator clear and the fan is working as designed. I found the FC vents at the top partially blocked with product and went over loading both compartments with the customer. Call complete."

Arrived onsite for a rang that is showing f1e0. Up arrival the customer was using the unit and the code came up. Internal board failure. I replaced the control and tested the unit and found unit operating as drain.

Arrived on site to inspect gas dryer not heating. I inspected the unit and found the coil valve open. I removed and replaced the coil valve and tested. The unit now operates as designed. No gas leaks detected during service.

"Arrived on site to replace previously diagnosed basket, replaced and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site for washer needing previously diagnosed suspension rods, gearcase, cam, belt, and spanner. Upon arrival reconfirmed failure and installed parts. Tested unit and found it working as designed with no leaks. Call complete"

Arrived onsite for a refrigerator making a clicking noise periodically. I found the dampener very loud causing the noise. I replaced the dampener and now its quiet and is working as designed. The customer also asked about the compressor noise. I explained the compressor sounds normal and I explained how the compressor can ramp up. The customer understood. Call complete.

"Arrived on site to inspect washer over filling with water. Upon further inspection, the customer provided photos and a video of the unit filling too high in a normal setting. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I tested the unit in a normal cycle with no clothing inside and it filled and agitated as designed. Cancelled the cycle and added two towels and continued with the normal cycle and it continued to operate as designed. I contacted techline and spoke to Jonathan and advised of the complaint and my findings. Jonathan recommended checking the valve harness to make sure its not pinched in between the valve and metal cover; check the sensor tube at the main control and tub and at the back of the unit at the splicer and if there are no issues found, replace the main control. Provided SR#7737805388. I checked the unit as recommended and found no issues other than the valve harness caught in between the housing and metal cover no I adjusted it and found no wires in the harness damaged. I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. Tested in normal cycle and it continued to operate as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for not producing ice but unit is at correct temperature. Upon closer inspection found damaged Ive maker lever making the unit think it was full of ice but in fact was not full at all, also replaced bad water line to free any possible restrictions. Placed Permagum around ice chute to have a better seal then the foam seal it came with. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site to install previously diagnose depart. Inspected unit and work area. I replaced the motor, and added mastic to the blower wheel housing and the motor housing assembly to reduce cabinet vibration. Checked the rollers and the idler pulley and found all of them working as designed. I checked both felt liners and found no issue with them or the bulkhead assemblies. I reassembled the unit and tested it. Still found a tapping noise coming from the dryer during operation. The customer advised that they have had this issue for a while, and that it happened prior to our initial service. He advised that he assumed it was a mechanical issue. I did advise him that it is possible that the issue might be due to these newer motors as noise complaints have increased. I did advise him that we have done everything we can to eliminate this issue. The customer advised that as long as the unit is operational, he was fine with it. The unit is working as designed. Call complete."

Arrived onsite for a MW that is not heating after the customer head it making a popping noise when in use. Upon inspection I found that the diode had popped causing the failure. I replaced the mag cap and diode. And tested the unit and found that the unit is now operating as designed.

"Arrived on site to inspect unit for not producing ice, upon arrival customer stated the unit began making ice but the cubes seem smaller then normal. Water pressure seems low, removed water filter and unit had correct water pressure. Recommended customer should replace water filter to help with water pressure and ice production. Job complete."

Arrived onsite for a refrigerator with a gasket that is falling off. Upon arrival I found that the RC door has was falling off. I found that the RC door will need to be replaced to resolve the issue. I am ordering the RC door and having the office reschedule. The fc door upon inspection is fine ; ordrng 1 LW10672972 (DOR-FIP)

Funnel and heaterArrived on site for continued drain blockage issue. Upon arrival confirmed drain froze over again. Contacted techline for assistance. Tech recommended replacing funnel and installing Drain probe heater. Ordering heater probe and returning with funnel. SR#7737804695. Office to reschedule ; ordrng 1 819043 (Heat probe)

"Arrived onsite for previously diagnosed parts. Installed the bellow, and during the testing there was a leak coming from the detergent tray. I could not find where the leak was coming from. Did get to test the bellow to see if there was any leaks due to the leaking detergent tray. Ordering a new detergent tray. ; ordrng 1 W11524105 (Softener drawer)"

"Arrived on site for failed tub. Upon arrival confirmed separation and weld joint on the lower right corner of tub allowing water to leak. Replace tub and transfer over all components. Insulation was damaged, so replaced as well . Tested unit and no signs of leak at this time. Job complete."

"Arrived on site for defrost concerns. Unit does not come with a hose extension for defrost,to defrost unit customer will need to place a pan in front of plug and remove plug to defrost."

Arrived on site for refrigerator needing previously diagnosed emitters. Upon arrival reconfirmed issue and installed part. Found ice maker working as designed with no leaks. Call complete

"Arrived on site with new parts, installed new door panel and vent due to rusting. Call complete."

On arrival verified complaint of squeak. Found same belt marks DZ found. Replaced cam and belt. Ran auto test and had no noise. Recalibrate unit and all operational test good. No leaks detected during service. Job complete.

"Arrived on site for unit, shaking or vibrating. Upon arrival discuss with customer and customer realizes some amount of shaking is normal. Her main issue is that the clothes are not being spun out completely. Ran tests and found that the customer in advertently turned off the spin cycle. She stated she would have to run a drain and spin cycle to get the clothes spun out. Notified customer that the drain and spin function is pre-programmed to a high spin. However, her last cycle run the setting was changed to no span. Change the settings and unit is functioning properly. Job complete."

"Arrived on site for a dishwasher that is not heating. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E4 (float switch open) and F6 E3 (oversuds) error codes. Ran unit through an auto cycle and found the unit working operate as designed. The customer explained that they have run this cycles six times in a row and the drying light never comes on or finishes the cycle. If I was that the unit will quit midway through the cycle and no light will show at the end of the cycle. He has tried to run clean dishwasher cycles and run the unit without soap and has had no luck. I called whirlpool tech line and spoke to Austin SR# 7737806772. He advised that because the customer has already run clean marsh cycles on the unit and has the float switch and over setting error codes, at this point, he would replace the control. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for ongoing rattling concerns was able to replicate rattling. Used higher tension damper method on the exhaust of the vent. Verified unit duct is clear to the outside of the home. All else checks good. Advised customer on solution. All checks good.

Arrived on site for not dispensing ice. Attempted to rotate coupling motor seized not rotating removed housing and connections checked connections with meter no voltage while pushing dispenser will need auger motor and additional parts when control is installed to complete repair. ; ordrng 1 WPW10169511 (Coupling) and 1 W11671282 (Auger motor) and 1 W11307589 (Bracket housing)

Arrived on site for F9-E1 error code. Upon arrival test unit and drain pump will not energize. Found that wiggling harness around drain pump energizes. Need to replace harness. Replaced harness and test unit. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for sealed system repair. Replace compressor dryer and access valve and ran nitrogen to check for leaks. No leaks found. Charge per spec and ran compressor. Found pressures at -20 and 65. Pressures would also not equalize. Found unit is experiencing a restriction. Suspected restriction at dryer so replace dryer again. Still having issues will need to return with adequate nitrogen to try and flush system to see if restriction can be cleared. Office to reschedule. Unit temporarily moved to 6102 for easier accessibility.; ordrng 1 Nitrogen (Nitrogen)

Arrived onsite and found unit operating with noisy condenser fan. Adjusted fan housing to prevent noise from blade hitting housing. In event of repeat failure. Order the vent fan.

Arrived on site for a range where the door is not sealing. Inspected unit and work area. Found damage done to the door gasket and replace the door gasket assembly. Tested the unit and the unit is now working and operating as designed. Call complete.

"Arrived on site to diagnose range that has an issue with the center burner. Tested unit and found if you turned the burner from simmer (low) to medium or high slowly, burner goes out. Called tech line and talked with Steve and confirmed that there is an updated valve available to resolve this issue. Ordering valve. Return visit set for 11/22, or sooner if possible. ; ordrng 1 W11246817 (Valve)"

Arrived on site for gasket being torn. Replaced door gasket. Call complete.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the evaporator harness and removed the frost/ice using my steamer. I found frost at the opening of the FC section (photos). I placed my flashlight inside the FC section and closed the door and found the upper left and right corners of the FC door gasket are gapped (photos). I adjusted the liner and added silicone to the gap to help close it up. Tested the unit and it is operating as designed. I recommended the customer monitor the FC section and if they continue to find frost build up to call the unit in for service, at which time, returning tech will need to contact the manufacturer to report their findings. No water leaks observed during service, job completed."

Arrived on site to inspect gas cooktop. The customer informed me the LF burner does not ignite. I found it sparking and igniting but the flame is deformed. I removed the burner head and found it very clogged. I cleaned off the burner head and tested. The unit now operates as designed. I re-adjusted the flame heights. No gas leaks detected during service.

Arrived on site for washer not finishing cycles . Also customer complaint about water staying in dispenser draw . Washer is also slow to drain . Ordering draw per sp pointer . Also ordering pump . Call to set return . ; ordrng 1 W11524105 (Dispenser draw) and 1 Autho

"Arrived on site for washer leaking. Found f0e2, ran diagnostics and all components passed, removed front panel. Bottom components check ok. Evidence of leak from bellow. Replaced bellow. Advised customer of vent in back and over sudsing. Recommend cleaner. Call complete.n"

Arrived on site to inspect dryer. The timer knob and timer shaft are damaged. I removed and replaced the timer and knob and tested. The unit now runs and heats properly. I tested airflow and found poor airflow. I instructed the customer to get their house vents cleaned before using the unit further. The unit now operates as designed.

"Arrived on site for light stays on and will not turn off. Upon arrival,inspected unit. Found relay is stuck closed. Need to replace contr. Replaced control W11552018. Test unit and is operating as designed. Job complete"

"Arrived on site to inspect washer lid not latching. Upon further inspection, I placed the unit in diagnostics shelving no error codes and tested. I found the inlet valves, at the wall, with their knobs going different directions indicating that either cold or hot was turned off. Once the unit began testing, the cold valve came on and no water was dispensed telling me the cold valve at the wall was turned off. Turned the water on and the unit continued with testing. The unit completed testing and is operating as designed. I advised the customer that due to the unit not getting enough water, it was sensing this and not advancing in the cycle. Made recommendations for use and care and no water leaks observed during service, job completed."

On arrival verified complaint of cracked cook top. Found crack is caused by thermal damage. Thermal crack is covered under warranty. Replaced cook top. Job complete.

"Arrived on site to test unit for not spinning, customer stated that it is making a loud grinding noise, cloth is wet and still dirty, tested unit found no oil leaking gear case, but agitator completely stripped, recommend replacement of gear case, agitator, agitator screw, suspension, cam and belt, ordering parts rescheduled for 11/22; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw and washer)"

Arrived onsite for unresponsive touch panel. F2e1 Repaired by replacing the control. Unit is now operating as designed. All checks good.

Arrived on site to inspect refrigerator not dispensing. I found the motor humming but not turning. I removed the motor and found rust on the shaft. I am ordering the motor and shaft to resolve. No leaks observed during service. ; ordrng 1 W10822606 (Dispenser motor)

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the failed compressor. I installed a drier and a W11506621 lock ring coupler from truck stock to install a new access valve on the new compressor. I vacuumed the system and charged it with 56 grams of R600A. I tested the unit and had good pressures and refrigerant flow. The unit is working as designed. Call complete.; ordrng 1 W11506621 (6mm x 6mm Lokring coupler (PR replinishment))

Arrived onsite for a refrigerator that had a broken RC door gasket. Upon arrival I found that the door gasket was broken allowing condensation to build up on the inside of the unit. I replaced the gasket unit is operating as designed at this time

Arrived on site for long dry times and moisture building up in drum . Unit is heating and blower is functioning properly . Found exhaust tube full of water . Recommended having vent cleaned professionally. Job complete

"Arrived on site to inspect microwave/oven wall unit combo microwave door not closing properly and damaged. Upon further inspection, I found the oven outer door glass shattered and the microwave outer door glass trim dented (photos). When I opened the microwave door, I found the arm was broken and the door would would open more than 90 degrees. The customer advised that they went to open the MW door and it flung open on them and hit the oven door and broke the glass in the oven door (photo). I found the microwave door sliding arm is broken as well. I am ordering the oven outer door glass, microwave outer door glass, both microwave door hinges, slide, arm, push rod, spring, microwave light bulb, MW control, 4-leveling shims, CNOTE-2 HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST ; ordrng 1 W11600222 (Oven outer door glass) and 2 W11598178 (MW door hinge)s and 1 WPW10128850 (Arm) and 1 W11607070 (Sliding arm) and 1 W11700292 (Spring) and 1 W11684510 (Support) and 1 WPW10120235 (Push rod) and 1 W11600216 (MW outer door glass) and 4 LEVELINGSHIMS (LEVELING SHIMS)s and 1 CNOTE (2 HOUR JOB) and 1 W10886919 (MW lamp) and 1 W11325786 (MW control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site with new parts. Removed drum. Replaced gearcase, actuator, cam and belt. Calibrated washer. Call complete."

"Arrived on site to inspect unit for error code f9e2, and not running more then a few minutes of the cycle before shutting off. Consistent f9e2 error recommended replacing drain pump and control. When putting into diagnostics noticed the console has stuck key will need to order that as well. Need to order drain pump and return. Office to reschedule. ; ordrng 1 W11551760 (Drain pump) and 1 W11331944 (Console)"

Arrived on site for washer tripping breaker . Will trip breaker on every cycle but not on every time . Inconsistent when tripping . Replaced harness and cap according to service pointer . Ran diagnostics wash all checked normal. No water leaks detected at this time. Job complete .

"Arrived on site ,replaced washer on mounting bolt and vent covers . Blower and Dampner are working properly . Job complete"

Arrived on site for dryer not heating properly. Upon arrival confirmed customer complaint. Found no voltage issues. Power cord/terminal block was not damaged. Found thermostat fix at 7.5k at room temp. Spoke to techline sr#7737799840. Documented findings after replacing thermostat fix WP3387134. Techline deemed unit is working as designed with good airflow. Call complete

"Arrived on site for not washing. Upon arrival, ran diagnostics and got F4-E3 wash motor not operating. Test unit and fills but wash motor does not operate. Confirmed correct voltage to motor. Need to replace motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for holder replacement. Attempted but was unable to removed cooktop for service front Screw broke. Needs 2 techs for holder replacement. Called techline about red flame file #7737806514. Confirmed moisture in air with humidifier or even sometimes rain will change the make up and cause flames to turn red. No failure of unit in regards to flame color. Office will schedule 2techs for part replacement, ; ordrng 4 W11674763 (Screw)s and 1 W11381267 (Manifold) and 1 2man (2 man)"

Arrived on site to test unit for unit not washing. Test unit and found and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.

"Arrived on site to test unit for broken parts, tested unit found suspension torn out from housing and basket does not have holes punched all the way through, will need to replace suspension and basket, ordered parts, office to reschedule ; ordrng 1 W1127817 (Suspension) and 1 W11172199 (Basket)"

Arrived on site for refrigerant leak at the evaporator. Removed defective evaporator replaced the evaporator assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

Arrived on site to test unit for misused error code. Found wrong model and serial number. Will need to order new control board. Office to reschedule ; ordrng 1 W11448962 (Control board)

"Arrived on site to inspect unit for taking to long to preheat on all cycles. Upon closer inspection found loose wire in junction box, reattached wire to correct connection. Tested unit, unit is running as intended. Job complete."

Arrived on site to inspect dishwasher leak. The unit is leaking from the bottom right side of the door. I found the door gasket deformed in the top right corner. I removed and replaced the gasket and tested. I found no stored error codes. I found no leaks after running the test cycle. The unit now operates as designed. No leaks observed during service.

"Arrived on site for unit not draining properly. On arrival confirmed issue with customer, The issue is the clothes are not Being spun out completely and unit makes noise on a heavy load. Ran diagnostics and found no error codes. Ran auto test cycle and completed as normal. Spoke with customer about daily use and found the customer is not using cycle selections properly, running every load on normal. Also found 3 to 4 times the amount of detergent is being used. Also notified customer that the unit is not intended to wash oversized items such as queen sized comforters. Ran a load of towels and unit spun out properly. Unit is functioning as designed. Job complete"

"Arrived on site to test unit for no ice production, tested unit found ice maker will no go into diagnostics, replaced ice maker and ran diagnostics, ice maker completed diagnostics and filled with water, unit is now running as designed, job completed"

Arrived on site to inspect top load washer. The front of the cabinet is damaged. I removed and replaced the cabinet and tested. The unit now operates as designed. No leaks observed during service.

"Arrived on site to inspect venthood not working. Upon further inspection, I tested the unit lights and fan and both failed to come on. With the unit turned on at the control, I raised the chimney to expose the junction box and wiring to the box. I wiggled the main harness and the unit came on. Cycled power at the breaker and gained access to the harness inside the junction box and found the neutral wire not installed properly. I re-wires the neutral and adjusted the L1 and secured the harness and cycled power to the unit. Retested and the unit is operating as designed. Job completed."

Arrived on site for unit not tumbling. Upon arrival inspected unit. Found pulley and belt system failed. Replaced using repair kit. Tested unit and unit is now functioning properly. Job complete

"Arrived onsite for previously diagnosed parts. Installed the keypad, tested the keyboard and it is operating as designed. No gas detected during service."

Arrived on site to replace igniter. Replaced igniter test unit and unit test good job complete.

Arrived on site for microwave heater falling. Replaced supports. Confirmed operation. Call complete.

"WRS335SDHM06 Arrived to inspect noise. I found the machine would emanate a rattle and vibration noise when the compressor would engage. The high side tubing was improperly second and after correcting, the issue was resolved. The two drawers in the RC section were very stiff and after applying MFG approved lubricant, began functioning as designed. No leaks observed during service."

"Arrived on site to diagnose range that was throwing F2E0 error for disconnected keypad. Found error present when I arrived. I was able to clear. I replaced the console with membrane after verifying there were no folds or damage to the ribbon cable. Retested and did not see error return. If error pops up again, next step would be to replace the ribbon cable with control. Repair complete."

Arrived onsite and replaced the hinlimit cutoff due to shorting. Advised customer to have the duct cleaned to prevent overheating. In future. Heater is not shorted. All checks good.

"Arrived on site to inspect condensation build up in the refrigerator. Upon further inspection, the customer showed me the condensation build up in the RC section on the drawers and shelves. I find no moisture on the RC door gasketI found the unit not properly leveled during installation. When I inspected the freezer section, I found frost built up on the rails and FC drawer. When I closed the FC door, I found the door would pop back open and was not sealing properly. I found a foam spacer at the back right corner of the FC drawer that was making contact with the FC switch but pushing against the drawer. I removed the foam piece and closed the FC drawer and found it closing and sealing as designed. After leveling the unit, I checked the RC section and found the condensation had reduced and when closing the door, I could hear the suction noise at the drain tube. I recommended the customer monitor the unit and if theyre not satisfied to call it in for service. No water leaks observed during service, job completed."

Arrived on site to test unit for left front burner not coming on. Test unit and found bad switch. Replaced switch test unit and unit set good job complete.

On arrival verified complaint of noise during cycle. Ran cycle and identified a noise similar to something possible vibrating or bouncing. Opened unit up and isolated sound to only being when motor is running as I removed tub. This should indicate not the rollers bouncing. Attempted to remove vibration with my hand as I touched the blower housing in multiple places and had little effect. Replaced motor and blower for possible internal vibration still little effect. Added damping material under blower housing to reduce some vibration of maybe the housing is bouncing. Verified all bolts aAre tight and heater housing is not bouncing as well. Checked for vibration between motor mount and base and it is properly secured. As well as made sure there was no vibration between bower housing and motor mount. Reassembled and still making the noise. Made sure there was NO damage to unit cabinet and there was no vibration in the cabinet. Spoke with SW and requesting another tech to take a look for second opinion. Video recording sent to SW on service thread. Reordering blower and motor as well as blower tube and damping material.; ordrng 1 212643 (Sealer SS replenishment) and 2 w11113654 (Dampening material)s and 1 W11327190 (Blower wheel) and 1 W11234001 (Motor) and 1 WPW10342188 (Blower pipe) and 1 WPW10211911 (Blower housing)

"Arrived on site. At time of visit no odd noise,removed cover assembly adjusted fan housing,added sealer between fan housing and evaporator cover also added sealer between cover and fan cover. Reassembled unit no odd noise while compressor and fan running."

"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the oven does not heat properly and the cooktop gets too hot when using the oven. I advised the cooktop will get hot due to the oven vent being located under the control panel and directs the oven airflow out towards the cooktop. Using my multimeter, I placed my thermal couple in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 432 degrees. My next five readings were 323, 396, 334, 385, 351 for an average temp of 357.8 degrees. I advised the customer that the oven temps are on point and no repairs are needed at this time. I made recommendations for use and care. No gas leaks detected during service, job completed."

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I found the ice bin empty and placed the unit in diagnostics and checked test 56 for ice maker errors and found none. Took unit out of diagnostics and found the unit was in defrost mode upon arrival. I tested temps in the FC=15 degrees. I put my gauges on the recently completed sealed system and found pressures at -1/152psi. I could hear some gurgling going on inside the cabinet. I tested the ice maker and fill tube and they operated as designed. I advised the customer that there could possibly be an issue with the sealed system with it having some contaminates in the system and recommended they monitor the unit for a few days to see if it makes ice. I advised that if it does not make ice to contact our office to schedule service. No water leaks observed during service, job completed."

Arrived on site to test unit for center burner not igniting. Test unit and found and igniter. Replaced igniter with truck stock test unit and unit test good job complete.

Arrived on site for unit. Not producing ice. Upon arrival inspected unit. Found unit had 3/4 for ice bucket. Customer stated icemaker has been working over the last few days. Possible frozen line. Noticed temperatures were turned to the highest level and airflow gaps are being blocked. Adjusted temps and recommended settings and recommended removing items to allow intentional gap in shelving. Unit is functioning properly. Job complete

"11/14/23 19:18: CS rspndd 11/14 TUE, Arrived on site. Replaced damaged dryer top. Job complete"

Arrived on site and replaced damaged top to dryer. Job complete

Arrived on site for customer smelling burning. Found burning smell when microwave is used. Microwave is still working. Removed from wall. Found safety switch and wires are damaged and burning. Called safety. Gave authorization W19DKL1WPL. Replaced interlock harness. Verified operation. Call complete. ; used 1 W11033422 (Harness) from stock

"Arrived on site to test unit for not operating properly, tested unit found display completely dim, some console buttons not working, recommend replacing control, console and display assembly, office to get authorization ordered parts, rescheduled for 11/21; ordrng 1 W11105615 (Assembly display)"

Arrived on site for washer not washing or spinning out laundry properly. Upon arrival found f7e6 in diagnostics. Traced failed to broken harness near capacitor. Found harness breaking down internally and wringing coming loosing from outter insolation. Rescheduled customer for 11/22/23 to complete repairs. Ordering W11665968 harness ; ordrng 1 W11665968 (Lower harness)

Arrived on site to inspect gas range. I found the control panel housing scratched. I removed and replaced the panel housing. The unit now operates as designed. No gas leaks detected during service.

"Arrived on site for does not spin clothes dry enough. Upon arrival, ran diagnostics and there are no error codes. Ran a test cycle on diagnostics and all components operate correctly. Ran a normal cycle with large load of towels and unit fills, washes, drains, and spins correctly. Unable to duplicate the issue. Explained to customer about how load sizes and articles that are too heavy will not spin out all the way. No leaks present at this time . Job complete"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the dryer, access valve, and compressor and charged the unit up with nitrogen. Could not detect any leaks at any of my welds. Vacuumed down the unit to -30 psi and found pressures hold for 15 minutes. I charge the unit up with 53 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed."

Arrived on site for not heating. Upon arrival test polarity and is good. Test vent and test passed with good airflow. Disassembled unit to test heating circuit. All components tested good except thermal cut off. Replaced thermal cut off and test unit. Heater now energizes. Test heat cycle from .During test cut off failed and stayed OL again. Need to contact techline. Need to reorder thermal cut off. Also ordering thermistor. Need to call techline on next visit durin operating hours. Office to reschedule ; ordrng 1 WP8577274 (Thermistor) and 1 279973 (Cut off)

"Arrived onsite for refrigerator not cooling. On inspection found .6 vac to compressor, tested the cap on the start device and was 12uf good. Went to the control board and found the connection for the control board partially plugged in. Plugged it in all the way the compressor came on. Cold air in the fc now and cooling down. The unit is operating as designed."

"Arrived on site for loud noise complaint. Per description noise possibly due to ice build up on evaporator,at time of visit no odd noise,ran diagnostics thermistors passed ran all fan test passed,ran heater test passed changed defrost setting to basic to prevent ice build up on evaporator."

"Arrived on site. Found a defective mullion rail,ordering a new mullion rail; ordrng 1 W11590869 (Mullion)"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638"

"Arrived on site to diagnose dishwasher that was not heating dishes. Customer said they would see steam, but dishes always stayed wet and they would have to open the door to let them dry. I tested the unit and found heating element working properly with no errors. Advised to make sure to use rinse aid, high temp options and to run hot water first. Unit working as designed. Customer did find some rust on the door panel. Ordering a new door panel and badge. Office to schedule when parts arrive. ; ordrng 1 W11116420 (Door Panel) and 1 W11178521 (Emblem)"

"Arrived on site to test unit for no power, customer stated that unit is running but not washing dishes properly, tested unit found spray arm holes are clogged with calcium, will need to replace both spray arms to fix issue, ordering parts rescheduled for 11/28, customer wants a AM appointment ; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm)"

Arrived onsite for no heat and found unit operating with failed connection to coil from factory. Repaired harness connection. Unit is now operating as designed. All checks good.

"Arrived to install previously diagnosed and ordered part. I found the tub with the correct p/n of W11378552 was incorrect within the box and the type that required the older style vent and was incompatible with this model. We are reordering the tub assembly and it will need to be checked to verify it has the newer short length vent, or vent delete and cannot have the prior old version that is approximately 3 in diameter. No leaks observed during service.; ordrng 1 W11378552 (Tub Assy) and 1 TechGCtoinspect (Tech GC to inspect)"

"Arrived on site for door broken. Customer said they provided him a new door. On arrival doors checked good. Verified proper range or motion, gaskets in place and hitting switch properly. Working as designed. Call complete."

Arrived on site for Im not making ice . Ran diagnostics and found poor water flow . Replaced water valve . Re ran diagnostics all checked normal. No water leaks detected at this time. Job complete

On arrival confirmed complaint of turning on and off by itself. Customer states unit will turn off during timed dry. Customer stated as of yesterday unit is working properly. Ran multiple cycles today and confirmed unit is operating as designed. Job complete. Spoke with safety to document unable to confirm complaint. 7737733148

"Arrived on site to diagnose dishwasher not heating. Tested unit and found good fill, but no wash motor engagement. I ran diagnostics and found F4E3 for dead wash motor and F7E1 for no heat. Replaced sump and motor and retested. Verified proper function with no leaks. Ran diag cycle. Repair completed. ; schdld next appmnt for 11/21 TUE !"