Service History 288

Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not responding and hour glass frozen on display. Inspected unit and work area. Removed console and tested incoming voltage, found within range. Found failed console. Installed new console and tested operation. All tested good."
Near Volente, TX 78641
David S
Job Details: 01/21/2021
OVEN WHIRLPOOL KOCE500ESS09 "Arrived on site for oven leaking hot air. I inspected the unit and work area. I found the bottom vent cover off of the unit. I removed the door and found the bottom of the unit bent outwards. See SD quick pic. I
Near Austin, TX 78728
David
Job Details: 01/21/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install control to resolve water level issue. Installed control and calibrated. Retested and all is working as designed. Call complete.
Near Austin, TX 78744
Noah D
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect oven for a damaged panel, upon inspection of given room found no damage, checked with office and checked 201-210 for a damaged console and did not find one. Complete"
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDFE204ESS1 "Arrived onsite for water not getting hot enough in unit. Put unit in diagnostics and found error F7E1 heater not turning on. Heater failed. Replaced heater and tested unit. While testing unit also found that pump and motor was intermittently energizing. Ran a final test before leaving and pump and motor did not energize at all. Will Need pump and motor replaced. Fill valve, drain and heater are functioning.Office to reschedule when part is available. ; ordrng 1 WPW10605058 (pump&motor)"
Near Austin, TX 78738
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for led issues. Found burned out led modules,replaced lower and upper led module on left side of fresh food compartment,all leds working,installed door stop correctly to right side door.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site Afro UI with intermittent failure. Found bad UI and Control. Cycled power off and installed new control. Cycled power on and off again and installed new UI. Cycled power back on and unit is now working as designed. Call complete.
Near Smithville, TX 78957
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8100DC0 "Arrived on site for washer error codes. Tested and inspected unit and found failed dispenser, temperature sensor and control.No water leaks present at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
RANGE GE JGBS19MEN4BS "Arrived on site for a range panel issue. Spoke with customer and stated issue is when company damaged panel. Upon speaking with customer and inspected all appears normal and customer agrees and feels that no action needs to be taken. No gas leaks present at time of service ;
Near Liberty Hill, TX 78642
David S
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying the dishes. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a service cycle and found the unit working as designed. I spoke to the customer about the use of rinse aid and the types of soap to use. I advised the customer to run the hot water at the sink before they run the dishwasher. Job complete. No water leaks detected.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit with clogged drain hose. Replaced damaged drain hose. All checks good.
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite to replace parts ordered previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SKZ0 Arrived onsite for unit not powering on. Tested for voltage at junction box on the unit. Was not getting 120v. Flipped breaker. Still had same issue. Let customer know to call the original installers or an electrician to get the issue resolved. No issues at this time. Job complete
Near Volente, TX 78641
David S
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to install previous diagnosed parts. I gained access to the upper rack and found the tines bent properly, and nothing wrong with them. I replaced both the left and right adjusters. I found the second level spray arm assembly damaged and the spray arm missing. I am ordering the assembly to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11174340 (SECOND LEVEL SPRAY ARM)"
Near Kingsland, TX 78639
Cliff
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KURR204ESB01 Arrived on site to install previously ordered parts for refrigerator. Installed new control and found all is functioning properly at this time.
Near Niederwald, TX 78640
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit filling with water even when not in used. Test unit and found fill valve not closing all the way allowing water to come in to unit. Replaced fill valve test unit no leaks present job complete.
Near Austin, TX 78703
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8000AW0 "Arrived onsite for unit giving error codes. Put unit in diagnostics and got error codes F6E5 CCU and Expansion board, F8E1 no water detected or water entering unit. Let customer know that could be an issue with controls or the level switch is going bad. May need level switch. Ordered parts. Office to reschedule ; ordrng 1 WPW10388229 (cntrl-elec) and 1 WPW10701571 (cntrl-elec)"
Near Austin, TX 78702
Scott
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for stuff freezing on top shelf . Found dampener door hanging up and staying open . Replaced damper . All checked normal. No water leaks detected at time of service. Job complete.
Near Austin, TX 78728
David
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose microwave that had a noise and break during usage. On arrival customer showed me that the door had a massive crack in it and the casing had split. Unit needs a new door due to casting flaw. Office to reschedule when door arrives. ; ordrng 1 W11247223 (door/mw)
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW70HEBW Arrived on site for washer error code. Tested and inspected unit and found failed inlet valve. Office to schedule return trip. No water leaks present at time of service
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
OVEN AMANA AER5630BAS0 "Arrive on site for range RF burner not heating. Tested and inspected unit and found failed switch and heating element. Removed failed and replaced with new. Ordering heating element, office to schedule return trip. ; ordrng 1 8523698 (element surf lr-rr) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Belton, TX 76513
Tyler
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW6620HC2 "Arrived on site to install previously diagnosed main control, ui, and valves. After installing needed parts I was able to reassemble and test unit to verify that it is now fully functional as designed. No leaks before during or after repair. Call complete"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
VENTHOOD WHIRLPOOL UXT4130ADS2 "Arrived on site to inspect venthood light not working and unit rattling. Upon further inspection, I found the unit motor housing not secured on the right side. Adjusted the housing and tested and rattling has stopped. I found the light not working. It attempts to come on, but goes to a hertz flicker. Removed the bulb and tested voltage at the socket and got 125V. Found the bulb to be a dimmable LED. Contacted techline and spoke to Joel and advised of the comp,isn’t and my findings. Questioned if the unit can use an LED bulb and Joel advised there’s nothing in the manual that says no, but due to the flickering, he recommended that they use a standard bulb; 120V up to 75W. Provided file #7729783210. Contacted builder to advise of findings and recommendations. Job completed."
Near Leander, TX 78641
Tommy
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for previously diagnosed parts. Upon arrival replaced control. Tested unit. Found light operating as designed with new control. Job Completed
Near Rogers, TX 76569
Tyler
Job Details: 01/21/2021
WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed water inlet valve. After installing the needed part I was able to reassemble and test the unit and verify that everything is not functioning as designed with no leaks before during or after repair. Call complete
Near Georgetown, TX 78628
Lou
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found ice built up in the FC section from the ice maker leaking water and the fill tube frozen. Removed the evap cover and ice maker and found the water is leaking from the fill tube opening at the top. Removed the fill tube and adjusted it and added a fill tube cover over the fill tube to seal off the opening and tested. Unit is operating as designed. Removed the ice from the evaporator and drip tray and removed the water from the evaporating pan at the bottom of the unit. No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78681
Kayman
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for refrigerator with led lights out. Upon inspection I found the FC LED is out and the RC lights are dim. I also found the mullion was very stiff and not closing properly I am ordering Mullion (W11025614) and returning with the FC module and LED control (W10830288) just Incase. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11025614 (rail-mulln)
Near Waco, TX 76708
Jonathan
Job Details: 01/21/2021
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for refrigerator that was not cooling. Inspected unit and work area. Customer advised that the prior company that came out told her she had a compressor issue. Plugging it in and took amp draw off the unit and found the unit pulling 8.78 A. Compressor sounded completely dead. Replace compressor, coupler, and a dryer and vacuumed unit. The unit held a vacuum for 15 minutes. Added refrigerant and unit got to two psi on the low side in 152 psi on the high side. Unit beginning to cool and is operating as designed.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL KMHC319ESS3 "Arrived on site for OTR that was having intermittent UI failure. Upon further inspection I found the turntable would not rotate, but the unit would heat and the UI was functioning. I found a bad turntable motor. I could not recreate the UI issue at the time of service. I let the customer know that we would need to replicate issue to accurately test. I also let them know it could be a UI or a UI/control issue.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer that was not heating. I tested heat and air flow and both tested good. Unit is working as designed. Customer stated they had a power surge a few days ago and yesterday they finally ran a cycle that dried their clothes. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode and found motor running but spray arms not moving. Found diverter blue wires not connected. Powered unit off and connected diverter. Performed diagnostics mode and monitored test cycle. Checked for hot temperatures at element and found heating. All tested good, no water leaks detected. Spoken with customer on user care guide and soap usage."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found display lights out. Unplugged unit and plugged back in. Found display light and unit running. Informed customer to allow 24 hours to reach proper temperature. All tested good, no water leaks detected."
Near Austin, TX 78747
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site and found both handles are missing, replace them and fridge raider doors are now correct, job complete"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to inspect wall oven/microwave combo microwave door not closing. Upon further inspection, I found that the customer isn’t closing the MW door properly and it does not engage the switches all the way closed. I recommended that the customer allow the door to “slam” shut and the interior light turns off. Placed unit in diagnostics and checked for error codes and found none. No repairs needed at this time. Job completed."
Near Spring Branch, TX 78070
Andrew
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to test unit for not cooling. Unit was plugged in when I arrived. Compressor nor condenser fan was running. Found condenser fan connection was not properly inserted. Secured connection and fan instantly turned on and compressor followed. RC air damper and FC evap fan working as designed. No leaks detected at time of service. Job complete.
Near Hutto, TX 78634
Wesley
Job Details: 01/21/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for unit upper cooling fan error occurring. Also found communication error code. Corrected losse wiring connection from main control to ui. Cleared errors. Tested unit. All checks good. Advised customer on repair. In event of repeat failure return with ui panel and upper cooling fan.
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for the refrigerator not cooling properly. Replaced compressor, drier and added Freon and pressures are good and holding. Complete"
Near Austin, TX 78721
Scott
Job Details: 01/21/2021
DISHWASHER IKEA IDT830SAGS0 "Arrived on site for dishwasher door not closing properly . Found right side of door hinge sitting behind hinge tab ,as well as latch strike bent . Repositioned post back into correct place on hinge packet and bent strike back . Ran test wash all checked normal. No water leaks detected at time of service. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to test unit for not cooling. Found power supply board was receiving proper voltage but not putting voltage out. Upon further inspection found a relay missing. Replaced power supply board, unit is now working as designed. Cond motor, RC and FC evap motors, compressor, and thermistors tested good. No leaks detected at time of service. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to replace rotor from previous diagnosis. Replaced rotor, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Kayman
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH53520CS1
Near Canyon Lake, TX 78130
Noah D
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived on site to inspect fridge for not producing ice, upon inspection found the ice tube frozen over, replaced valve and tested, flow was slow through dispenser, checked filter and flow returned. Complete"
Near Blanco, TX 78606
Brandon
Job Details: 01/21/2021
OVEN AMANA AOCS3040C "Arrived on site to replace missing sensor and failed control, I replaced control, the sensor was not the correct part for this model. I replaced control, I was able to test unit using sensor from a different oven, unit tested good, ordering correct sensor. ; ordrng 1 WPY0314907 (Sensor)"
Near , TX 78738
Robert
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on job for complaints of uneven cooking results. Tested oven temperature found it a little high. Adjusted temperature and re test.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to diagnose a refrigerator that is not operating properly. Found wiring harness and pantry door corroded and broken. Also noted heavy corrosion on pantry control. Both parts would need to be replaced to complete repairs.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for unit not turning on. Looked at unit. Upon further inspection, found that the plug was not fully inserted into the wall socket. Pushed plug into the wall socket. Tested unit. Unit tested good. No issues at this time. Job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for ALL THE LIGHTS IN THE TOP SECTION WENT OUT- MID SECTION IS GOOD, NO LIGHTS IN FRZR EITHER. Found Led Module Driver in freezer is faulty. Ordering LED module driver for freezer to return and complete repair.
Near Woodway, TX 76712
Jonathan
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE770H0FZ2 "Arrived on site for a range that is leaking hot air. Inspected unit and work area. Found outer glass door Boeing and allowing air to escape from the top and bottom. Also found the left door hinge not fully closing all the way. Advise the customer that we would need to replace both for repair.
Near Waco, TX 76712
Jonathan
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site for a dishwasher that is leaking while in use. Inspected unit and work area. Found leak coming from the pump and motor. Replaced new pump and motor and tested unit. Unit is now working as designed. No leaks were present during operation.
Near Belton, TX 76513
Tyler
Job Details: 01/21/2021
DISHWASHER GE GDT655SSJ5SS "Arrived on site for dishwasher leaking and not draining. Upon arrival I found unit full of water, verified there was no blockages in drain line or disposal area. I found unit would wash and try to cycle as designed but during the drain cycle the drain pump was receiving voltage needed but drain was over heating and not able to get water out. I also verified there was a leak within the motor itself in front of unit. The diverter area of sump was leaking through the o-ring. Will need to return with sump housing diverter and o ring. Office to reschedule once availability of parts is known.; ordrng 2 WD01X22825 (dishwasher o ring)s and 1 WD18X22782 (sump manifold) and 1 WD19X25278 (DIVERTER KIT)"
Near Temple, TX 76502
Tyler
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived on site to install previously diagnosed water inlet valve as well as main control. But arrival I was able to install the two needed parts I’ve been reassembled the unit and verified that the water valve was now getting 120 V to each Sillen Noyd on the valve. This is what I found that now that the water valve is sending the water need it to the filter that the filter itself is no longer sealing properly in housing. I did inform the customer on the best ways to get a new filter for the unit and advise them to replace a filter with a name brand filter needed for the unit. At this point all of the functionality on the unit is functioning as designed though I did inform the customer that because of the filter issue it was very hard to tell if it was causing any ceiling damage to the filter housing but inform them to let us know if something continue to goof up after they replace the filter and if it did then I would recommend we replace the filter
Near Austin, TX 78750
David
Job Details: 01/21/2021
COOKTOP KITCHENAID KICU509XSS00 "Arrived on site to install module to resolve error codes on display. Before I installed the module I did some additional voltage tests. I found that there are 2 circuits running through the kitchen and both tie into the cooktop. Checked each leg individually and neither one is providing a full 240, and it also runs the oven and microwave. Advised customer to contact an electrician p, because the voltage spikes to over 265 volts, and then down to 40v. Not installing module until electric issues are resolved.
Near Lakeway, TX 78734
Robert
Job Details: 01/21/2021
DRYER MAYTAG MEDB200VQ0 Arrived on job for complaints of not drying. Found belt and pulley for blower not connected. ; ordrng 1 WP8544739 (pulley-mtr) and 1 WP8544742 (belt)
Near Georgetown, TX 78626
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for previously diagnosed parts. Insane new inverter found new inverter was bad tested to make sure unit was receiving 6 volts dc from control. Returning with New inverter and bringing back control just in case. Office to reschedule.; ordrng 1 WPW10233421 (Starting device)
Near Austin, TX 78738
Brandon
Job Details: 01/21/2021
WASHER LG WM5000HVA "Arrived on site for customer complaint of mold in door bellow
Near Georgetown, TX 78628
James
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and installed new rails. Customer asked to replaced adjusters as well. Installed new adjusters and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dryer needing to be double checked due to door opening up to easily after previous repair. Upon further inspection I found that the hinges were starting to bend a bit. Replaced hinges on unit and realigned door to insure unit was closing tight enough. Allowed rent a center employees to double check work preformed to verify integrity of door as operational. Call complete
Near Austin, TX 78750
David
Job Details: 01/20/2021
RANGE JENN-AIR JDRP436WP02 Arrived on site for complaint of range not generating sounds or tones when in use. Removed control panel and replaced 2032 battery on UI touchpad control and retested. Tones were back and normal.
Near Austin, TX 78705
Leonardo
Job Details: 01/20/2021
DISHWASHER MAYTAG MDB8969SDM0 Arrived on site to replace console. Replaced console test unit and unit test good job complete no leaks present all buttons working
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
RANGE WHIRLPOOL WFE505W0HB0 Arrived on site for range needing previously diagnosed parts. After installing all needed equipment I was able to reassemble and test over functionality of range. Unit now working as designed call complete.
Near Austin, TX 78729
David
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Wired in new module and retested. All lights are now on and working as designed. Sealed liner with silicon and foil tape. All is working as designed. Call complete.
Near Austin, TX 78726
David
Job Details: 01/20/2021
COOKTOP JENN-AIR JED3430GB01 "Arrived on site to diagnose cooktop with burner not properly functioning. Customer showed me right rear burner inner element was not running, only outer ring. Checked element and found break in the inner track. Replaced element and retested. Unit is now working as designed. Call complete."
Near Round Rock, TX 78681
Tommy
Job Details: 01/20/2021
DRYER MAYTAG IED4300SQ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced thermal fuse and tested. Found unit door switch was also broken ordering new door switch.
Near Burnet, TX 78611
Cliff
Job Details: 01/20/2021
DRYER HOTPOINT HTDX100EMWW Arrived on site to install timer knob for dryer. Replace part and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2021
WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washing machine that will not start. Found lid assembly broken at hinge preventing lid from closing properly.
Near Belton, TX 76513
Tyler
Job Details: 01/20/2021
WASHER WHIRLPOOL LSR5233AW0 Get on site for washer not draining out the water or advancing pass the fill cycle. Upon further inspection I found that the timer was receiving 120 V and the rest of the unit was receiving the proper 120 V from the timer after disassembling the unit further I was able to trace down that the motor was getting power but the motor was starting to overheat to the point that you couldn’t even disassemble the motor to inspect then turn the unit off and let the motor cool down and when I did I was able to take it apart and find out that the motor had caused the Cupler to crack and half a melt between the age of the unit and the heat coming off the motor that just cause natural wear and tear this intern also has been putting stress on the transmission which has cracked and started leaking oil. I did inform the customer of my findings after verifying that the lid switch in timer is still functioning. replace it. Call complete
Near Austin, TX 78729
David
Job Details: 01/20/2021
WASHER LG WM3360HVCA Arrived on site to follow up on washer leaking when in use. Checked unit and found obvious soap trails running down the back of the unit from the overflow drain. Ran unit on dry cycle with no soap and found a very Large suds buildup. Suds are running out the drain and leaving the leak. The marks on the floor are soapy as well and were directly where the vent runs down. Advised to clean unit and decrease soap usage to bring down the huge amount of suds. Call complete.
Near Austin, TX 78749
Richard
Job Details: 01/20/2021
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave intermittently not working. Replaced main control and microwave tested good complete
Near Austin, TX 78731
Scott
Job Details: 01/20/2021
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dryer not running . Found door switch not connected . Reconnected harness . Unit is now running and heating . No lint buildup at time of service . Job complete
Near Johnson City, TX 78636
Chase
Job Details: 01/20/2021
RANGE WHIRLPOOL WFE505W0JS
Near Georgetown, TX 78628
Tommy
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for unit not cooling in either compartment. Upon arrival found unit control non responsive. Ohmed out unit compressor found compressor was good and wall voltage from outlet was good.Replaced control and tested after putting unit in programming mode. Tested control. Unit is now operating as designed. Put unit back to wall and leveled.
Near Austin, TX 78704
Leonardo
Job Details: 01/20/2021
MICROWAVE GE JE1860SB001 Arrived on site to test unit for not heating or heating the outside not inside. Test unit and found bad high voltage. Will need to replace mag cap and diode. Also found inner door rusting making unit spark when heating will need new door. ; ordrng 1 WB27X10037 (DIODE ) and 1 WB27X10309 (MAGNETRON) and 1 WB27X1103 (CAPACITOR ) and 1 WB55X10277 (DOOR )
Near Georgetown, TX 78633
James
Job Details: 01/20/2021
DISHWASHER KITCHENAID KDPM354GPS0 "Arrived on site and tested operation. Customer had dishes with soap spots on them. Ran diagnostics and found no faults. Turned rinse aid to minimum amount and tested. Unit has a lot of soap build up that is causing the issues with the soap being dried onto the dishes at the end of the cycle. Instructed customer to just scrape the food from dishes and to only use 1-2 table spoons of liquid soap during wash cycle due to having a water softener. Ran several cycles to allow unit to fill and pump clean water through system to remove soap build up from pump, manifold, and spray arms until water was clear again. Unit operating as designed. Job complete"
Near Austin, TX 78744
Luis
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site for no water. Tested dispenser no water,removed drawer diagnosed frozen water line,defrosted water line checked water flow water dispensing,changed temp setting."
Near Austin, TX 78753
Wesley
Job Details: 01/20/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite and found unit is operating as designed. Advised that pebbles or coins may have caused grinding under impeller and then passed through.
Near Austin, TX 78738
Robert
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on job for complaints of leaking. Found the hose from the valve not pushed properly in place. Reset hose and test for additional leaks.
Near Lakeway, TX 78738
Jacob
Job Details: 01/20/2021
COOKTOP WHIRLPOOL KCGC506JSS Arrived onsite for unit having marks on control panel. Looked at unit. Customer cleaned the panel once again. Said that the panel should be ok. Said that they had cleaned it several times since and the marks are no longer there. No issues at this time. Job complete
Near Austin, TX 78732
David
Job Details: 01/20/2021
WASHER GE GUD27ESSJ0WW "Arrived on site to follow up on washer leaking. On arrival removed access panel and checked inlet valve that was replaced.
Near McGregor, TX 76657
Jonathan
Job Details: 01/20/2021
WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced gear case and slider and tested unit. Unit is working as designed. Call complete.
Near Waco, TX 76708
Jonathan
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for a refrigerator that has a air tower that fell over. Inspected unit and work area. Customer had the air tower that feeds the icemaker loose and not connected properly. Use permit them to reseal the air tower up properly. Tested unit and unit is now secured and is working as designed. Call complete.
Near Austin, TX 78749
Richard
Job Details: 01/20/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer tearing clothes. Ran diagnostics and found no issues with the washer. Advised customer on how to load their laundry. Complete
Near Spicewood, TX 78669
Brandon
Job Details: 01/20/2021
OVEN KITCHENAID KEBC107KSS0 "Arrived on site to replace hinges and TOD, I replaced hinges, went to remove oven, found oven is not accessible to work on from behind the unit due to hard wiring. Instructed customer to have unit accessible for us to work on. ; ordrng 1 Cnote (Customer will call to reschedule)"
Near Austin, TX 78751
Scott
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site ,replaced FZ door and name plate . Door seems to be sealing and opening and closing normally . Job complete"
Near Austin, TX 78724
Matthew
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW9620HBK0 Arrived onsite to replace previously diagnosed parts. Replaced blower and control. Tested unit and error code still presented an issue. Called tech line for assistance. Upon further inspection found harness connector dryer channel loose. Secured connector and retested unit. Unit passed diagnostics and ran quick cycle. SR#7729790956. No leaks present at this time. Job complete
Near Austin, TX 78738
Jacob
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for unit not cleaning. Tested unit. Found water was going in and draining out. But the pump and motor will not spin or shoot water. Ordered part. Office to reschedule. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78728
Kayman
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator with inlet tube leaking. Upon inspection I found. The inlet to the ice maker frozen up causing pressure to build in the tube and burst out of the top. The customer stated that it will spray when the IM dispenses water. I steamed out the inlet for the IM. I accessed and replaced the faulty tubing. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.
Near Georgetown, TX 78626
Tommy
Job Details: 01/20/2021
DRYER AMANA NED4655EW1 Arrived onsite for unit not heating. Found unit cutoff and fuse open. Replaced both and tested. Unit is now operating as designed. Job Completed.
Near Spicewood, TX 78669
Brandon
Job Details: 01/20/2021
MICROWAVE JENN-AIR JMC2130WS02 "Arrived on site for customer complaint of error code and unit not working, found miscommunication error between UI console and Appliance Manager control. ; ordrng 1 W10328721 (Control panel) and 1 W10626304 (Appliance manager) and 1 Cnote (Office to reschedule) and 1 CNOTE (Office to reschedule)"
Near New Braunfels, TX 78130
Noah D
Job Details: 01/20/2021
MICROWAVE WHIRLPOOL WMH31017HZ3
Near Dripping Springs, TX 78620
Robert
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of spray arm fell off. Found the spray arm burned from heater. Replaced spray arm and checked heater for proper heating.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/20/2021
MICROWAVE KITCHENAID WOC54EC0HS03 "Arrived on site for microwave combo, after heating in microwave wave the outside cabinet behind door is hot to the touch. Tested microwave operation by heating a cup of water for 1 minute. Checked temperature outside of frame and found at 78°. Ran unit for another minute and found at 98°. Performed diagnostics mode and checked fault codes history and found no faults. Checked microwave fan and blower. Called Whirlpool tech support and spoke with Ed. He stated that is caused by normal heat transfer (SR#7729784938). All tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 01/20/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for screeching noise, upon inspection found the noise happened in the last min of draining, spoke with Techline # 7729789416 and was told to order control board. Ordering board, office to reschedule ; ordrng 1 W11386637 (CONTROL )"
Near Leander, TX 78641
Lou
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect washer not draining during the colors/cold wash cycle. Upon further inspection, the customer advised that the unit was recently repaired by replacing the console control due to the unit not draining on the colors/cold wash cycle and on the same day, she attempted to wash a load and it continues to fail. I found the console not responding to changing the cycles. I unplugged the console and plugged it back in and placed the unit in diagnostics and tested showing no error codes. Unit operated as designed. After diagnostics, I was able to change the cycle selections and found when the colors/cold wash cycle is selected, the customer needs to turn the spin selection on as well. No water leaks observed during service, job completed."
Near Jarrell, TX 76537
James
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site and installed new valves, pressure regulator, water line, ice maker and booster fan. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78703
Wesley
Job Details: 01/20/2021
OVEN WHIRLPOOL MGR5750ADW Arrived onsite and found bad igniter.
Near New Braunfels, TX 78132
Andrew
Job Details: 01/20/2021
WASHER MAYTAG MVWB765FW1 Arrived on site to test unit for console not switching to different cycles. Found bad console.
Near McQueeney, TX 78123
Noah D
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site to inspect washer for always draining, upon inspection found the unit draining always but no water in unit, changed out pressure switch and ACU, all functions returned. Complete"
Near , TX 78738
Luis
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling complaint,unit shutting off and loud noise. Ran diagnostics during freezer fan test unit power cycled. Removed cover found upper portion of evaporator incased in ice,defrosted evaporator replaced fan Oort assembly that includes thermistor,ran diagnostics all test passed
Near Austin, TX 78728
Justin
Job Details: 01/20/2021
DISHWASHER GE GLDA690F00BB
Near Leander, TX 78641
David S
Job Details: 01/20/2021
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer making a noise. I inspected the unit and work area. I found the guide wheels worn down. I inspected the blower wheel and found debris stuck in the wheel. I removed the debris. I installed a new belt, guide wheels and tensioner. I tested the unit and found it working as designed. Job complete."