We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Round Rock, Texas 78681
Daniel A
Job Details:
07/30/2025
Arrived on site to inspect refrigerator over cooling in RC. Upon further inspection I checked temperature and measured 0 FC and 32RC. I verified that the diffuser and sensors are good. I found the frozen food was right near the damper. I found that the unit was sitting very uneven and not properly set up. I found that because of this the doors were not aligned and had small air gap at top of the RC gasket. I adjusted the leveling feet and adjusted the RC door height and made sure doors were alighted. The unit is now level and gaps in the gasket are gone. I advised the customer on proper item placement to prevent food freezing near the damper. No parts installed. No water leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSS0
Near Cedar Park, Texas 78613
Daniel A
Job Details:
07/30/2025
"Arrived on site to inspect microwave not heating, upon further inspection, I tested the microwave and confirmed that it was not heating. I gained access to the interlock switchs and confirmed that they are operating as designed. I tested the relays and found that they are operating as designed. I tested up to the high voltage components and found that the problem is with hight voltage circuit. I will need to replace the magnetron, diode, and capacitor. I also found that another capacitor is deterring and cracking. I am ordering this one as well. 8206369 W11405832 W10850446. Office to schedule return service ; ordrng 1 8206369 (Diode) and 1 W11405832 (Capacitor 125v) and 1 W10850446 (HV capacitor)"
We serviced a
WHIRLPOOL OVEN
Model WFGS5030RW0
Near Austin, Texas 78750
Miguel
Job Details:
07/30/2025
"Arrived on site for oven part not working. Data information was different, Ran test and found no errors. Broil is electric and does work, no ignition for bake. Removed back panel. Verified i have 12rv from rd/wh-wh on the spark ignitor. Nothing coming out. Will need spark module for oven. Reset for wed am. ; ordrng 1 W10898291 (Spark module.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, Texas 78721
Andrew R
Job Details:
07/30/2025
Arrived onsite for unit not dispensing water or making ice. I can hear the valve hum but no water pushing. I verified the filter was not clogged. I checked water supply at the wall and found it turned off. Unit dispenses water and fills icemaker now that the water is turned on. I grabbed a photo of lease agreement for updated warranty. No leaks. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78722
Scott
Job Details:
07/30/2025
"Arrived on site for dead washer . Getting correct voltage and polarity at outlet . Control is getting power , getting normal green light blink . Contro ui is not responding to commands . Replaced ui console . Co trol is lighting g up. Ran diagnostics, no error codes . Unit passed diagnostics test washes . Nomwater leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, Texas 78723
Scott
Job Details:
07/30/2025
"Arrived on site for upper rack falling down on right side . Foundmadjuster tabs have broken off . Replaced adjusters, clips and positioned on both sides . Upper rack is functioning properly and door is closing correctly. No water leaks detected at time of service. Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
Andrew R
Job Details:
07/30/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Found the control that was already replaced to be defective or one of the older boards that were not revisioned. Call complete. Installed W11603811 CNTRL-ELEC (EXPART).
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78744
Joe Z
Job Details:
07/30/2025
Arrived on site for dishwasher not starting. Upon arrival. Unit is uninstalled and in storage room. Ran diagnostics and get error code F4-E3 wash motor not operating. Replaced sump and motor W11613479 per Authorization # W1EHPM0PPL1. Cannot test unit due to not installed in storage room with no plumbing. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78744
Joe Z
Job Details:
07/30/2025
"Arrived on site tor icemaker fill tube leaking water into evaporator area. Upon arrival, inspected unit. Found fill tube out of round form and out of position. Also found water leaked into auger motor assembly causing lots of ice buildup . Cleared all ice from auger motor. Inspected evaporator and is free and clear of ice. Per service pointer W11750800 used tube extension WPW10496649 with truck stock zip tie. Test unit and is fill correctly. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, Texas 78747
Joe Z
Job Details:
07/30/2025
"Arrived on site for light not operating . Upon arrival , inspected unit and found led out in top of RC section. FC is good. Replaced 1 led module W11470191 per Authorization # W1ENWM0APL1. Unit is operating as designed. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Austin, Texas 78735
Luis
Job Details:
07/30/2025
"Arrived on site. Powered unit on compressor and fans running,removed compressor cover found dye leaking from 3 way valve ordering a new compressor,drier and 3 way valve; ordrng 1 W11647768 (3 way valve) and 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11563305 (Access valve) and 1 R600a (R600a) and 1 2xL (2x L)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB50X24HZ02
Near Austin, Texas 78701
Luis
Job Details:
07/30/2025
"Arrived on site. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good.w11538055,w11506635"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
Andrew R
Job Details:
07/30/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete. Installed W11603811 CNTRL-ELEC (EXPART).
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78724
Scott
Job Details:
07/30/2025
"Arrived on site , replaced tub basket . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete. Maintenance not on hand to sign ticket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Austin, Texas 78732
Luis
Job Details:
07/30/2025
"Arrived on site. Replaced the evaporator, compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11506635,wpw10143759,w10233960,w11507068"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spicewood, Texas 78669
Luis
Job Details:
07/30/2025
"Arrived on site for no ice. Removed bin found end of bail arm not inserted into fill cup slot and jammed against housing, installed and adjusted bail arm with extension,icemaker ran through a cycle and filled with water. J1EM8J0APL1"
We serviced a
WHIRLPOOL DISHWASHER
Model kdtm604kps0
Near Driftwood, Texas 78619
Leonardo
Job Details:
07/30/2025
Arrived on site to test unit for unit giving F9E1 error not draining or slow drain. Hit the cancel button and unit draining correctly. Will order new inlet and will replace inlet and vent and board. Rescheduled for Monday ; ordrng 1 W11535094 (Inlet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ05
Near Buda, Texas 78610
Tim M
Job Details:
07/30/2025
"Arrived on site to test unit for condensation on FC door. Upon arrival customer presented issue, door is dented and there is condensation gathering on the horizontal mullion, FC gasket and the RC gaskets (images attached). Replaced FC door (W11436967) and ran service test 34 turning the vertical mullion on 100% of the time. Engaged test 4 and unplugged condenser fan, allowed compressor to run for 15 minutes and took temperature of the horizontal mullion from left to right every 4-6. Temps read 69.4?, 72?, 65.3?, 76.5?, 79.9? and 76.3?. Contacted techline to document SR#7742091110, per techline due to the amount of moisture on the mullion and the temperature differences they will be sending this unit up for review and should be in contact with the customer in 2-3 business days. No leaks detected, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near New Braunfels, Texas 78132
Andrey
Job Details:
07/30/2025
"Arrived on site to replace previously diagnosed compressor cover, replaced and tested unit is now running as designed took a decibel reading and its not exceeding past 45db, advised customer to monitor to see if it gets louder when compressor gets hotter, at this time job complete installed W11367893"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near New Braunfels, Texas 78132
Andrey
Job Details:
07/30/2025
"Arrived on site to test unit for no ice production, tested unit found unit is still short cycling causing it to make thin ice and melt, will need control and pump harness to fix issue, ordering control, rescheduled for 8/4; ordrng 1 W11034363 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lakeway, Texas 78738
Leonardo
Job Details:
07/30/2025
"Arrived on site to test unit for issue with cycle not finishing properly. Tested unit and found no error codes. Ran a test cycle and unit operated as designed. Customer stated she normally uses the ProWash cycle. Informed customer that the ProWash cycle adjusts time based on soil levels and can run for 34 hours, and in some cases up to 6 hours.Unit is not displaying any faults and is functioning as intended. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS3
Near Austin, Texas 78726
Miguel
Job Details:
07/30/2025
Arrived on sote for dishwasher buttons notnresponding. The normal and tough buttons do nkt respond. Entered diagnostics and founs F5e2. Confirmed tough and normal buttons do not respond. All other components working. Replaced console. Verified operation. Call complete. W11622505
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near New Braunfels, Texas 78130
Andrey
Job Details:
07/30/2025
"Arrived on site to test unit for not working properly, customer stated that it still tripping breaker during preheat, inspected unit and found that the bake element still has the silicone wedges, spoke to office and called to tech line to document, was advised to preform the service pointer and replace the parts SR#7742092385, replaced both elements and control, preheated oven to 500 and advised customer to keep it there for 2 hours to complete burn off cycle at this time job complete installed W11797168, W11172108, W10856603"
We serviced a
AMANA OVEN
Model AGR6303MMB0
Near Spicewood, Texas 78669
Leonardo
Job Details:
07/30/2025
Arrived on site to test unit for oven not igniting.Tested unit and found a faulty control board and a broken glow igniter. Replaced both components. Retested unit and confirmed it preheated properly to 350?F.Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS04
Near Austin, Texas 78745
Leonardo
Job Details:
07/30/2025
"Arrived on site to inspect unit for possible gas leak or gas odor. Customer stated the gas company previously came out and detected a leak at the back of the unit. They shut off the main gas supply to the entire house because the unit could not be pulled outwood flooring installed in front is blocking the unit, and the units feet are catching on the flooring. Advised customer that the wood flooring will need to be removed or trimmed to allow access to the back of the unit. Unable to perform any testing at this time due to gas being shut off. Recommended that the customer have the unit pulled out and the gas turned back on so we can properly test for a possible issue with the regulator or determine if its a plumbing-related leak. Customer will call back once the unit is accessible and gas is restored.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Spicewood, Texas 78669
Luis
Job Details:
07/30/2025
"Arrived on site for multiple issues. Found cracked ice bin,water leaking from icemaker housing, tested cubed and crushed ice found solenoid not engaging, removed housing found harness disconnected from solenoid. Reconnected harness replaced icemaker and ice bin,icemaker ran through a cycle and filled with water no leaks. Wpw10558423,wpw10300022"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Austin, Texas 78748
Leonardo
Job Details:
07/30/2025
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from sump and motor. Replaced sump and motor assembly test unit and unit test good. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, Texas 78748
Leonardo
Job Details:
07/30/2025
Arrived on site to test unit for unit leaking from the front. Turned unit on to normal cycle and ran the unit 30 minutes and no leaks present at this time. Couldnt duplicate the problem at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ11
Near Austin, Texas 78732
Miguel
Job Details:
07/30/2025
"Arrived on site for microwave turntable not working. Replaced turntable but was still not turning. Replaced conteol,board and turntable still does not turn. Verified door switches are working. Replaced them both as precaution, turn table is still,not turning. Ordering harness. Office will call to schedule; ordrng 1 Harness (Harness from control to turntable) and 1 Research (Research)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ2
Near Austin, Texas 78732
Miguel
Job Details:
07/30/2025
Arrived on site with parts ordered for dishwasher. Removed door panel. Replaced dispenser and vent. Ran automatic test cycle. All components working as designed. Call complete . W11649995
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, Texas 78750
Miguel
Job Details:
07/30/2025
"Arrived on site for refrigerator making a loud noise all the time, noise would stop when opening the door. Removed evaporatorcover. Found ice build up from the icemaker hitting against the fan. Cleared ice. Added fills tube extention to icemaker. Verified operation. Call complete. WPW10496649"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Killeen, Texas 76542
Robert
Job Details:
07/30/2025
"MVWB765FW0 Arrived on site for a washer not filling with water. On arrival, the client stated there was an error code of LF . I ran diagnostic and found error codes F8E1 and F0E3. Long fill and . I tested water valves, and they were weak, just adding a little bit of water. Also control board didn't have correct readings. I replaced water inlet assm.and the control board. Calibrated and then tested in customer mode on quick wash product is working as its designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Spicewood, Texas 78669
Brandon
Job Details:
07/30/2025
"Arrived on site for customer complaint of handle being loose. Found screws that screw into the door were loose. I removed handle, tightend the mounting screws, reattached handle, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Buda, Texas 78610
Tim M
Job Details:
07/30/2025
"Arrived on site to test unit for plastic in ice. Upon arrival customer stated whenever ice is used with water, you can visually see larger particles in the water. Filled cup with water and ice and allowed it to melt. Inspected water and found no large particles just small deposits that are normal. Suspecting the ice bin may possibly be allowing shavings through when dispensing so as precautionary replaced ice bin (WPW10558423) and tested unit, no plastic particles or shavings found. Advised customer to monitor issue the next few times ice is used. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID RANGE
Model KFDC558JSS03
Near Holland, Texas 76534
Tyler
Job Details:
07/30/2025
"Arrived on site for cooktop, with back right Burner not working. An arrival confirmed issue and replaced w 11344742, then tested burner and found it working as designed call complete"
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Austin, Texas 78735
Brandon
Job Details:
07/30/2025
"Arrived on site for customer complaint of unit not finishing a cycle and water still in unit. Found drain pump harness was disconnected, maybe from someone moving the unit with a dolly, I reconnected drain pump harness and tested unit, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Horseshoe Bay, Texas 78657
Andrew P
Job Details:
07/30/2025
Verified moisture on mullion and ir was not warm. Removed and replaced control. Went into diagnostics and set mullion heater to always on. Mullion was dry and felt warm.
We serviced a
MAYTAG COOKTOP
Model CVGX2423B
Near Georgetown, Texas 78633
David Z
Job Details:
07/30/2025
Arrived on site to install previously diagnosed ignition switch. Replaced switch and replaced spade terminal. Tested unit. Verified unit siding as designed and no further issues present. Repair completed. Parts used - Wp71003385.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Holland, Texas 76534
Tyler
Job Details:
07/30/2025
"Arrived on site for refrigerator making a loud noise. On arrival confirmed issue and upon further inspection.I found the ice maker, leaking water down around the evaporator fan motor. I sealed up the leak with 212643 permagum and found, you know, working as design call, complete"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Austin, Texas 78759
Miguel
Job Details:
07/30/2025
"Arrived on site for unit not cooling. Was only getting 40f in freezer. Incomplete frost pattern. Recovered existing refrigerant. Was unable to connect new filter drier. Left open system. Office will call to schedule. Called ,maintenance to advise. No signature ; ordrng 2 W11504449 (Coupler)s and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, Texas 78665
Wesley
Job Details:
07/30/2025
"Arrived onsite for left rear burner not igniting. No spark, repaired by adjusting the wiring. As the unit seemed to me grounding out prematurely. Unit is now operating perfectly. Demonstrated repair to customer. No parts. All checks good."
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL26
Near Austin, Texas 78748
Leonardo
Job Details:
07/30/2025
Arrived on site to test unit for unit not working. Test unit and found unit giving F47 error code. Will order new modules office to reschedule ; ordrng 1 W10607548 (Module) and 1 W10607550 (Module) and 1 WPW10396615 (Display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Austin, Texas 78717
Miguel
Job Details:
07/30/2025
Arrived on site with parts ordered. Verified heater checks good. Unit has a bad thermocouple. Replaced fan motor assembly. Verified operation. Call complete . W11661931
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Round Rock, Texas 78665
Wesley
Job Details:
07/30/2025
"Arrived onsite and found washer operating as designed at time of service, unit had tripped 4 times in a month and 2 times over one weekend recently. Unit is on a dedicated afci/gfci outlet and polarity is correct. Advised cusromer that I would call and report findings to whirlpool. Advised cuwromer onnthe possibility of a weak breaker and advised testing unit on different circuit for more data."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Leander, Texas 78641
Lou
Job Details:
07/30/2025
"Arrived on site to install previously diagnosed and ordered parts. Due to the capacitor and diode failures, I removed and replaced the parts and tested. Unit is operating as designed. Once I had the unit reassembled and placed back in its space, I retested, and it continues to operate as designed. Job completed. W11256462, WPW10574736"
We serviced a
AMANA DISHWASHER
Model ADFS2524RS0
Near Leander, Texas 78641
Lou
Job Details:
07/30/2025
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I inspected the heating element, and it looks good (brand new). I placed the unit in diagnostics, showing no error codes and tested. While testing testing, I removed the lower toeplate and tested amp draw to the components using my multimeter. When the heater came on in wash mode of diagnostics, it read 7-9 amps as designed (8amps), and during the drying cycle of diagnostics, it read 7-9 amps again (7amps). I advised the customer of my findings and made recommendations for use and care as well as detergent and rinse aid use (water softener system). No water leaks observed during service, job completed. No parts installed."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Georgetown, Texas 78628
David Z
Job Details:
07/30/2025
"Arrived on site to unit 6107 to diagnose range not working. On arrival found power on, but had been told that unit had some error codes. Found F1E0 for control failure. I also replaced both elements with the control as well. Set unit to 500 degree 2 hour burnoff. Had maintenance present who will return to the unit and shut it off once burnoff is done. This will resolve all issues present. Parts used - W11696067, W11182108, W10856603."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cedar Park, Texas 78613
Daniel A
Job Details:
07/30/2025
"Arrived on site to inspect refrigerator not producing ice. Upon further inspection, I checked temperatures and measured 0 degrees in the FCand 36 degrees RC. Upon checking the ice maker I found that the lever arm had come out of place and the ice maker was in the off position. I re-attached the lever arm and jumped the ice maker to test its function. The ice maker is operating as designed now. No water leaks observed during service. No parts installed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cedar Park, Texas 78613
Daniel A
Job Details:
07/30/2025
Arrived on site to inspect dishwasher running on its own. Upon further inspection I placed the dishwasher into diagnostics and observed error code F2E1. I replaced the control due to an internal failure. I reassembled and tested the dishwasher and it is now operating as designed. No water leaks observed during service. W11683480
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Buda, Texas 78610
Tim M
Job Details:
07/30/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11449841), slider (W10734521), rotor (W11260238), harness (W11568984) and control (W11419171). Manually engaged spin to ensure clutch is engaging, clutch is now shifting but is making a really loud vibrating noise. Replaced clutch (W10754448) and tested component, clutch is now shifting properly with no noise. Ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Buda, Texas 78610
Tim M
Job Details:
07/30/2025
"Arrived on site to test unit for broken tray. Upon arrival customer presented issue, ice tray got stuck on an ice chunk but the motor kept spinning causing the tray to break. Replaced ice maker (W10873791) and ran a harvest cycle successfully. Ran a full and tray filled with ideal amount of water. Advised customer if ice is not used as often, dump the ice out every two weeks to prevent ice chunks in the container. Unit is now running as designed, no leaks detected, job complete."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Austin, Texas 78759
Scott
Job Details:
07/30/2025
Arrived on. Site for no cool fridge . Found evap covered in frost and blocking air flow . Fan is running . Ran diagnostics all checked normal. Found door gaskets are not sealing properly again . Ordering both doors and badge . Nomwater leaks detected at time of service. Call to set return .; ordrng 1 LW10680730 (Fz door ss) and 1 LW10680727 (Fresh food door ss) and 1 W11428492 (Badge)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW3
Near Dripping Springs, Texas 78620
Tim M
Job Details:
07/30/2025
"Arrived on site to test unit for F9E1 error code and lid locked. Upon arrival customer stated unit should still be in warranty. Contacted claimed thread and the verified unit has a 60-month limited P&L manufacturer warranty. Customer stated unit stopped mid cycle and would not drain water and lid stayed locked. She cycled power and eventually lid unlocked. Tested unit, found drain pump not engaging. Inspected wiring and found broken wire to the pump. Unit will require a new harness. Replaced harness (W11590868) from truck stock and ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Austin, Texas 78759
Scott
Job Details:
07/30/2025
"Arrived on site for dryer not heating . Ran diagnostics, nomerror codes . Ran normal and timed cycle . Igniter would glow but gas valve never opened up . Replaced control, hi limit thermistor. Still not getting valve to open up. Replaced coil,igniter ,sensor . Unit is now igniting . Dryer is heating properly . No gas leaks detected at time of service. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ3
Near Austin, Texas 78728
Scott
Job Details:
07/30/2025
"Arrived on site for dishwasher not getting any water . Ran diagnostics, nomerror codes . Nomwater is entering unit . Removed supply line, verified water is coming out of hose . Ordering valve . May need sump and motor but will need to replace valve to run complete test wash. Return set 8/4. Nomwater leaks detected at time of service. ; ordrng 1 W11434044 (Valve)"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Meadowlakes, Texas 78654
Andrew P
Job Details:
07/30/2025
Verified dryer willpower up but not starting. Removed top and from bulkhead. Checked thermal fuse and had no continuity. Removed and replaced thermal fuse. Reinstalled bulkhead and retested. Dryer heats fine. Took picofdryer venting hose and it looks like it is not restricted from dryer to wall. Advised cxthat they will need to remove roof jack and snake dryer vent in wall from the roof down.
We serviced a
JENN-AIR OVEN
Model JJW2830DP02
Near Marble Falls, Texas 78654
Andrew P
Job Details:
07/30/2025
"Verified that the lights for both ovens would not come on. It's pulled off front using interface panel and found both harness connections for the lights not connected. Plugged in light connectors to both boards and turn on oven. The oven, powered up and lights came on for both ovens. Tested both ovens to make sure that they got hot and both ovens heated perfectly fine job, complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Liberty Hill, Texas 78642
Andrew P
Job Details:
07/30/2025
"Unit was full of water. Put into diagnostics and verified long drain fault code and overload. Unit would not drain, then started to drain by itself. Could not get door to unlock, control was randomly flashing and shutting off. Replaced control and unit started to drain then stopped and door unlocked. Removed excess water and checked to look for broken or pinched wire and found none. Put unit in drain and spin and voltage to drain pump at pump. Checked voltage at control to pump and no voltage. Control shorted out. Need to reorder control and replace control, drain pump and harness. Cx also stated that unit shakes and walks. Back right suspension rod bounces , will order suspension rods. ; ordrng 1 W11491430 (Control) and 1 W11171694 (Suspension kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, Texas 78642
Andrew P
Job Details:
07/30/2025
Verified unit would not fill with water. Ch3cked water under sink and it was good. Inket valve was just humming. Replaced water valve. Ran diagnostics and Unit has two fault codes .f8e6 f7e2. F8e6 is a shorted flow meter. Verified open winding on wash motor. Need to order nlet assembly which includes flow meter. Will install wash motor on return visit. ; ordrng 1 W11535094 (Inlet assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Liberty Hill, Texas 78642
Andrew P
Job Details:
07/30/2025
"Cx stated thatbice maker, filter and housing were replaced by another company. Cx stated that they got no water from dispenser. Ran dispenser and it took about 30 secs for water to come out. Line was full of air and not purged. Cycled icemaker in fill test and heard valve actuator but no water in mold. Ran fill test several times and no water to mold. Ran harvest test and ice maker harvested. Fill line is most likely frozen and heater is faulty. Ordering heater and fill tube. ; ordrng 1 W11306460 (Fill tube) and 1 W10820065 (Fill tube heater)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Round Rock, Texas 78665
Brandon B
Job Details:
07/30/2025
Arrived on-site for oven not starting. Cx said it randomly shuts off but they can restart it. Also said it gives f1 code. Found f1 code in diagnostics. Also found pest on the control. I advised customer to exterminate the pest and call us back. No parts used.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Round Rock, Texas 78665
Brandon B
Job Details:
07/30/2025
Arrived on-site for dryer being loud. I verified the issue and replaced the pulley and rollers. It was still making sounds till I found a piece of metal hitting the drum. Removed it and now it's functioning quietly. Used w11113654 and 4392065
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Round Rock, Texas 78665
Brandon B
Job Details:
07/30/2025
Arrived on-site for microwave not working. Found it wouldn't run for about 3 seconds. I replaced upper interlocks and tested the unit. It's heating as it should. Used w11551558
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Hutto, Texas 78634
Brandon B
Job Details:
07/30/2025
Arrived on-site for damaged doors. I installed both doors and took a picture.
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3130RB01
Near Hutto, Texas 78634
Brandon B
Job Details:
07/30/2025
Arrived on-site for a microwave not heating. Found unit would come on but not heating. No visible damage to the diode. I'm ordering the mag W11753208 for the return visit. Office to reschedule. Nobody is available to sign ; ordrng 1 W11753208 (Mag)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78724
Andrew R
Job Details:
07/30/2025
"Arrived onsite for refrigerator not cooling. I confirmed the RC and FC are room temp and no frost present. I checked the amps on the compressor pull and found it to start at 1 amp but drop immediately to .35 amps. The refrigerant has been lost and compressor is not pulling correct amperage. Will need to order a sealed system and a evaporator in case there is a leak coming from it. Ordering W11557671 COMPRESSOR, W11546605 EVAPORATOR, WPW10143759 UV DRIER, AND W11506635 ACCESS VALVE.; ordrng 1 W11557671 (COMPRESSOR) and 1 W11546605 (EVAPORATOR) and 1 WPW10143759 (UV DRIER) and 1 W11506635 (ACCESS VALVE)"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Hutto, Texas 78634
Brandon B
Job Details:
07/30/2025
Arrived on-site for icemaker leaking. Icemaker was off when I arrived. Found e1 error in diagnostics for ice box fan. Tested the fan and couldn't feel anything. I'm ordering W10846539 ice box fan for the return visit. No parts used. ; ordrng 1 W10846539 (Ice box fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78724
Andrew R
Job Details:
07/30/2025
Arrived onsite for previously diagnosed part. I replaced the blower fan and tested unit. Unit fan now runs and is not shutting off after running for 1min 30sec. Unit now heats as designed. Call complete. Installed W11441128 BLOWER.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78617
Joe Z
Job Details:
07/30/2025
"Arrived on site for washer- drain noise and burning smell Pump Running - SP W11766193 - Special Project S153EB. Upon arrival, unit is unplugged. Restored power to unit and drain pump begins to operate continuously. Need to replace control due to pressure system failure. Replaced control W11603810. Test unit by running a normal wash cycle and drain and spin. Unit is operating as designed. Cannot duplicate a burn smell. No leaks present. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Cedar Creek, Texas 78612
Joe Z
Job Details:
07/30/2025
"Arrived on site for not drying and makes a noise. Upon arrival, test unit and is heating but no air flow. Updated pictures of vent test and clogged exterior vent grill. As far as noise was coming from vent hose rubbing back of unit. Unit is operating as designed. Customer is aware of blocked vent. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMCS3022GSS3
Near Austin, Texas 78733
James K
Job Details:
07/30/2025
"Arrived on site for unit not heating. Upon arrival, confirmed magnetron is faulty. Unit runs and does not produce any abnormal noise. In addition, door opening paddle is faulty and will not open door at times. Photos attached. Office to document and report to extended warranty company. Verified customers information is all correct"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ4
Near Austin, Texas 78705
James K
Job Details:
07/30/2025
"Arrived on site for unit not draining. Upon arrival, found drain pump making extremely loud noise. Proceeded to replace W10876537 drain pump. Tested unit and now noise sounds normal. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Georgetown, Texas 78628
David Z
Job Details:
07/30/2025
Arrived on site to unit 6107 to diagnose dishwasher not powering on. Tested unit and found no response at the control panel. Found plug loose under the sink. I verified good voltage and polarity at the outlet. Plugged it in properly and verified the unit came on and runs properly. Repair completed. No parts needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Killeen, Texas 76549
Robert
Job Details:
07/30/2025
"KRMF706ESS05 Arrived on site for a refrigerator not working. On arrival, I verified the issue same as previous visit. Icebuild up in the FC and not making ice. I'm ordering control board, power supply, icemaker,heater,evaporator motor, ui control, and defrost heater, I recommend to client to unplug before appointment to defrost all icebuild. I rescheduled for 8/4/25 no water leaks visible from main water supply. ; ordrng 1 WPW10624574 (Power supply) and 1 W10804160 (Led power) and 1 W11575358 (Evaporator motor) and 1 W11575359 (Heater) and 1 W11577100 (Ui control) and 1 W11658802 (Icemaker) and 1 W11226501 (Heater)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spicewood, Texas 78669
Luis
Job Details:
07/30/2025
"Arrived on site for no lights. Diagnosed a defective led mod,per service pointer removed all leds,installed updated led modules powered unit on all leds working as designed. AUTHO S84638. Used 4 w11632139; used 4 w11632139 (Led module) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS1
Near Austin, Texas 78702
James K
Job Details:
07/30/2025
"Arrived on site for gas odor when oven is on. Upon arrival, inspected air shutter and found opened all the way. Adjusted air shutter to appropriate level. Tested unit ignition multiple times and found no issues. Customer stated there is no gas smell present when unit is off. All burner flames are blue with very minimal orange tips. Unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB4
Near Austin, Texas 78702
James K
Job Details:
07/30/2025
"Arrived on site for unit flashing F3E0. Upon arrival, check temp sensor through harness and found 1.1k ohms. Proceeded to replace W11594224 control. Tested unit and now unit is functioning as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Austin, Texas 78744
James K
Job Details:
07/30/2025
"Arrived on site for unit making grinding noise. Upon arrival, started unit and immediately started making loud grinding noise. Sounds like its coming from drain pump. Proceeded to replace W11497943 drain pump but still issue persists. Upon disassembly of wash motor, found mesh filter cylinder in the sump housing is cracked. Proceeded to replace W11680075 sump assy. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Salado, Texas 76571
Tyler
Job Details:
07/30/2025
Arrivd on site for dryer with door not shutting. On arrival co fi4med issu3 and replaced w11429587 and w11429589. Found door working as designed call complete
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Copperas Cove, Texas 76522
Robert
Job Details:
07/30/2025
"MVW7230HC0 Arrived on site for a washer not advancing cycles . On arrival I verified the issue failed suspension, I replaced, calibrated then tested product is working as its designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near New Braunfels, Texas 78130
Andrey
Job Details:
07/30/2025
"Arrived on site to test unit for not draining, tested unit found failed pump and clogged drain hose, replaced parts and tested unit is now running as designed no leaks detected job complete installed W10876537,8269144A"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near New Braunfels, Texas 78130
Andrey
Job Details:
07/30/2025
"Arrived on to replace previously diagnosed harness, clip, replaced and tested but latch is clicking none stop and drain pump not disengaging, replaced latch and control as well and tested unit is now running as designed no leaks detected job complete installed W11670519, W11740022, W11643701, W11755726"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, Texas 78704
James K
Job Details:
07/30/2025
"Arrived on site for unit not powering on. Upon arrival, found incoming voltage to be correct. Proceeded to inspect console board and found few charred marks near the connector. Proceeded to replace W11583883 console. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Paige, Texas 78659
Joe Z
Job Details:
07/30/2025
"Arrived on site for lid seems too open too far and hitting knob. Upon arrival, inspected unit. Customer showed his concern. Disassembled unit to inspect hinges and bushings. Found that the new right hinge is slightly different than original. Replaced right himge W11513247. Test lid and made a slight difference. Explained to customer that there are no parts missing or broken and there is no other parts that can be added or modified. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Andice, Texas 78628
David Z
Job Details:
07/30/2025
"Arrived on site to diagnose oven with inner glass issue. Customer showed me that the inner glass eas loose and not correctly braced between the upper and lower trim pieces. I found the top trim was a bit warped, and there was some drop on the lower bracket. I removed the top trim piece and applied new double sided tape to the trim piece. I set the top trim and adjusted the bottom so that the glass was secured. Verified proper operation. Advised customer that once unit heats up the upper brackets should shift back. If fitment gets worse, we will need to replace both brackets, and the outer glass. Call completed. Parts used - REDTAPE."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Georgetown, Texas 78626
David Z
Job Details:
07/30/2025
"Arrived on site to follow up on dishwasher leaving standing water. Customer can get it to drain manually sometimes. I checked codes and found F6E4, F8E2, F3E3. Error was for drain pump electrical issue. I opted to replace the drain pump, and in the process of doing so found the drain pump connector was almost completely out of its socket. Put the new pump in and verified proper operation. Ran unit and found no water leaks. Repair completed. Parts used - W10876537."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5536RZ00
Near Maxwell, Texas 78656
Andrey
Job Details:
07/30/2025
"Arrived on site to test unit for not cooling properly, tested unit still all eith is shipping packaging, customer taking temp readings with a after market thermostat and had it placed by the damper, explained to customer that that's where thre coldest air comes out and it will drastically fluctuate depending how the unit is loaded, tested unit found no issues with it, explained to customer unit is running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Jarrell, Texas 76537
David Z
Job Details:
07/30/2025
"Arrived on site to diagnose range not powering on. On arrival customer clarified that the unit is tripping the breaker when the oven is used. I replaced the bake and broil elements and set the unit to a 500 degree 2 hour burnoff. I advised the customer on letting the unit run for the full 2 hours to remove any moisture, and that this is the only repair for this issue. If breaker continues to trip (SquareD) then the builder will need to install an updated or different brand breaker. Called and reported findings to Tech Line for nuisance tripping, SR7742097374. No other repairs possible. Call completed. Parts used - W10856603, W11182108."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hutto, Texas 78634
Brandon B
Job Details:
07/30/2025
Arrived on-site for oven getting f1e3 code. I verified the code and replaced the control. Unit is operating as designed now. Used(w11258611)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Temple, Texas 76502
Tyler
Job Details:
07/30/2025
Arrive don't site for washer needing control and harnessclip. On arrival install w 11755726 and w 11626074. Found washer working as designed call complete
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Kyle, Texas 78640
Tim M
Job Details:
07/29/2025
"Arrived on site to test unit for no power. Upon arrival found unit is receiving no voltage. Inspected breaker panel and found breaker tripped. Reset breaker and tested unit, unit is now receiving proper voltage. Cycle is starting and unit is heating. Ran cycle for 5-10 minutes, breaker did not trip. Unit is now running as designed, no parts installed, job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seguin, Texas 78155
Andrey
Job Details:
07/29/2025
"Arrived on site to replace previously diagnosed suspension, replaced suspension and tested, unit is now running as designed no leaks detected job complete installed W11400156"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136RPS00
Near Austin, Texas 78736
Luis
Job Details:
07/29/2025
"Arrived on site for noise complaint. Unit running at time of visit customer concerned on frequency noise,due to type of compressor frequency noise will be present checked fan working no odd noise turned on humidity control."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Seguin, Texas 78155
Andrey
Job Details:
07/29/2025
"Arrived on site to test unit for no ice production, tested unit found grid cutter broken in the same spot as last time, verified that the cutter is getting proper voltage, replaced grid cutter and tested unit is now running as designed no leaks detected job complete installed W10919199"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kyle, Texas 78640
Tim M
Job Details:
07/29/2025
"Arrived on site to test unit for grinding noise and off balance loads. Upon arrival customer stated when the spin begins, unit will make a grinding noise but then will subside for the rest of the cycle. Entered diagnostics and started a test cycle, when unit entered spin you can audibly hear the gearcase spinning faster then the basket indicating an issue with the hub nut. Basket has a lot of movement back and forth. Removed agitator and hub nut, found all the teeth on the hub nut have been ground down. Replaced hub nut (W10528947) and tested unit, basket is no longer wobbling back and forth and basket and gearcase shaft speed match. Customer has been overloading the unit. Advised customer 40% of the basket is maximum capacity. Also advised to run clean washer cycles once a month to prevent buildup. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, Texas 78640
Tim M
Job Details:
07/29/2025
"Arrived on site to test unit for tripping breaker and glass falling off. Upon arrival customer stated unit does not trip the breaker, spark igniters keep sparking when turned off and bottom of the glass has a lot of movement and clips the broiler drawer door. Inspected door and found bottom brackets behind the glass allowing the glass to move freely. Installed brackets properly, glass has no movement now. Tested burners, found the igniters working as designed. Explained to customer that all of the spark igniters engage when one knob is turned. Could not mimic issue so advised to customer if issue returns to ensure all the knobs are in the off position. If igniters are still sparking with all the knobs off, harness will have to be replaced. At the time of service unit is running as designed, no gas leak detected, no parts installed, job complete."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Seguin, Texas 78155
Andrey
Job Details:
07/29/2025
"Arrived on site to test unit for leaking water, tested unit found Cracked drain hose, replaced and tested, unit is now running as designed no leaks detected job complete installed W11244231"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Kyle, Texas 78640
Tim M
Job Details:
07/29/2025
"Arrived on site to test unit for gas smell. Upon arrival customer stated after previous repair, strong gas smell was still present whenever bake cycle was started. Tested unit by starting a bake cycle, observed proper ignition. Strong initial gas smell was present but subsided within 20 seconds. Strong gas smell is no longer present and customer verified and agreed. Advised customer that a strong initial gas smell is normal due to slower ignition in the oven, if issue returns or becomes consistent recommend they watch the ignition process to ensure flame is being lit. Also stated that hood vent needs to be on when unit is in use to remove all residual gas smell. At the time of service unit is running as designed, no gas leak detected, no parts installed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Austin, Texas 78728
Scott
Job Details:
07/29/2025
"Arrived on site for microwave not heating , customer also mentioned sparking ,and also no lights .. Found dioed has failed . Replaced dioed W11256462. Unit is now heating to wp specs. Interior lights is functioning but very dim during to grease build up. Surface light is out . Socket has failed . Ordering socket and bulb . Return 8/1; ordrng 1 W10210871 (Light socket) and 1 8206232A (Bulb)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Austin, Texas 78738
Luis
Job Details:
07/29/2025
"Arrived on site for too much ice. Found ice accumulated over thermistor, replaced defective bin thermistor ran normal cycle found weak water fill and pump shutting off water early replaced valve and recirculating pump ran a normal cycle unit working as designed. W11542867,w108881366,wpw10511923; used 1 W11542867 (Pump) from stock"