Near New Braunfels, TX 78130
Richard
Job Details: 07/21/2020
DRYER WHIRLPOOL WED6620HC0 Arrived onsite for the dryer not drying properly. Installed new control board that was ordered and dryer tested good. Complete
Near Leander, TX 78641
David S
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived in site for dishwasher dispenser not working and kick plate missing clips. I installed the missing retainers for the kick plate. I gained access to the filter and found it full of food debris, I spoke to the customer about cleaning the filter regularly. I gained access to the damaged dispenser, and replaced with new. I put the unit through a diagnostics cycle, the unit operated as designed. No water leaks detected."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site to perform sealed system repair for refrigerator. Replaced sealed system components and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78701
Scott
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site for leaking washer ran diagnostics got off balance load . Ran both test washes , and about 10 mins clean wash cycle . No leaks . Did find where water has leaked out of door . Ordering control and bellow to be replaced . ; ordrng 1 W11322879 (cntrl-elec)"
Near Temple, TX 76502
Al
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 Arrived to inspect washer leaking into the tub when off.Confirmed the complaint and removed and replaced the defective valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.I also zip tied the drain hose.Customer satisfied.Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
RANGE WHIRLPOOL WFC310S0ES3 "Arrived onsite for electric range showing F9E0 indicating a mis wiring somewhere most likely at the outlet or terminal block. I tested voltage at the outlet and got 250v I also tested voltage at the terminal block under a load, L1 to N and got 125v L2 to N and got 125v and L1 to L2 = 250v which is slightly high but should not affect the unit. I noticed the display slightly dimmed and flickering when I arrived so I am ordering a control for the unit and returning with the terminal block just in case (W11122536) control. ; ordrng 1 W11122536 (cntrl-elec)"
Near Round Rock, TX 78665
David S
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for freezer light not working. I inspected the unit and work area. I found the freezer switch not engaging and turning the evap fan off. I replaced the switch and tested the light. The light is operating as designed. Job complete. No water leaks detected.
Near Leander, TX 78641
Jonathan
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW8500DC1 "Arrived on site for washer tripping circuit breaker. Performed diagnostics mode and checked fault codes. Found fault F0-E3, fault is displayed when the main control detects a load size that exceeds the washer’s capacity. Performed test cycle and monitored amp draw. Found all inlet valve function at .08, drain pump at 1.1 circulation pump .71, high spin top out at 3.87 and heavy agitation at .5 amps. Called Whirlpool tech support and spoke with JK. He stated all amp readings are within range. Found customer on GFCI breaker. Possible bad GFCI and recommend to replace with correct ground and polarized breaker/ regular circuit breaker. (SR#7728372838)"
Near Wimberley, TX 78676
Robert
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 Arrived onsite to test unit not cooling. Upon arrival unit was fully functional. Unit was cooling and making ice. Could not duplicate issues. Checked for cooling temperatures and fan functions. Job complete
Near Temple, TX 76502
Al
Job Details: 07/21/2020
RANGE AMANA AER6603SFW2 Arrived to inspect range not heating.Confirmed the complaint and found the main harness is burned and will need replacement.Ordering W11171889.Office to reschedule with customer.Needs more work ; ordrng 1 W11171889 (MAIN WIRE HARNESS)
Near Austin, TX 78732
Wesley
Job Details: 07/21/2020
RANGE WHIRLPOOL KGCU462VSS01 "Arrived onsite and found unit sparking again. Made adjustment and corrected.
Near Austin, TX 78747
Leonardo
Job Details: 07/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site tested unit for cooling fan not working. Tested unit to 350 no error codes, tested unit to 475 no error codes. Fan working on low and high speed. Advised customer to open bottom drawer when in use to help unit cool quicker."
Near Kingsland, TX 78639
James
Job Details: 07/21/2020
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site and tested operation. Found unit fills with water but recirculating pump making a grinding noise and not running. Found impeller has separated. Installed new pump and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
Tyler
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to install and repair new door gaskets rail slides and mullians etc. After making all repairs and testing the hardware installed and forming the door gaskets the fridge is now functioning as designed Darren repairs customer stated that a second shelf is now having the same issue as one of the ones that we are installing where the shelf is starting to bow out and cause others shelves to drop and break things they’re gonna need a new glass shelf assembly as well for the secondary shelf. Office to reschedule due to unavailability of shelf; ordrng 1 W11243759 (shelf-glas)
Near Kyle, TX 78640
Kevin
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFI2570FEW01 "Arrived on site and inspected refrigerator and found light switch inside freezer was jammed with frost and light would not turn on. Cleared frost and if it is operating properly. No excessive frost in the rest of the freezer , job complete"
Near Woodway, TX 76712
Jonathan
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site to install previously diagnosed parts. Inspected unit and work area..; ordrng 1 W11110283 (glass-door)
Near Buda, TX 78610
Jacob
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite to replace part ordered by previous tech. Replaced ice maker. Tested unit. Unit test good. No issues at this time. Job complete
Near Lakeway, TX 78734
Wesley
Job Details: 07/21/2020
WASHER MAYTAG MVWX700XL2 "Arrived onsite and found unit needed to be calibrated for spinning issue. Cleared f7 errors pertaining to spin speed and ran in Diagnostics. Unit is now operating as designed. All is functioning as designed.
Near Waco, TX 76708
Jonathan
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for refrigerator that’s leaking underneath the icemaker. Inspected unit and work area. Found unit un-level due to flooring. Customer advised that it’s not leaking under the icemaker but underneath the ice bin. Inspected gaskets and Ice door and found no traces of air leaks. Checked ice bin and found no clumping happening in the ice bin but did notice ice was not coming out in cubes but chains due to overfilling. I asked the customer if they had noticed water dripping from the icemaker area. She advised that they had seen that once or twice in the last week. Checked icemaker ice height and found an overfill problem. I called Techline and spoke to Adrian SR# 7728372825. He advised that the issue is probably with water pressure to the icemaker and the unit leaning towards the right causing the water to trickle into the ice bin area and freezing. He advised to make sure that the unit was completely level and turn down the water pressure
Near Leander, TX 78641
David S
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher not drying. I inspected the unit and work area. I entered diagnostics and found no fault codes. I ran the unit through a diagnostics cycle. I spoke to the customer about the use of rinse aid and how it takes 90 days of use with rinse aid for it to cure to tube and racks. I also spoke with the customer about proper loading procedures with the newer dishwashers. The unit is operating as designed. No water leaks detected. Job complete.
Near Austin, TX 78748
Luis
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for no cool in fresh food. Removed deli drawer found fresh food evaporator heavily incased in ice. Ran diagnostics thermistor reading open ordered defrost thermistor unit will need to be defrosted 24 hrs before return visit
Near Kyle, TX 78640
Jacob
Job Details: 07/21/2020
DRYER AMANA NGD4655EW2 Arrived onsite for unit not heating. Tested unit. Found that cutoff fuse was not giving continuity. Replaced cutoff fuse. Tested unit. Unit test good. No issues at this time. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 07/21/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer making a noise during spin cycle. Replaced motor and belt and washer tested fine and no leaks detected complete.
Near Austin, TX 78749
Leonardo
Job Details: 07/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for ui error code. Replaced console. Tested unit, unit test good. Job complete."
Near Austin, TX 78747
Luis
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID Ksc24c8eyy02 "Arrived on site for no cool. Removed evaporator cover,found oil on insulation from heat exchanger line,
Near Pflugerville, TX 78660
Andy
Job Details: 07/21/2020
OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site to install previously diagnosed switch, harness and burners. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Austin, TX 78729
David
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTM404ESS3 arrived on site to diagnose non draining dishwasher. Performs diagnostic and test cycle. On arrival found standing water. Drain pump was not moving any water. Replaced drain pump and retested. Unit is now draining properly. Call complete. No water leaks found.
Near Marble Falls, TX 78654
James
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site and tested operation. Found ice maker has failed mid harvest and water filter cover not staying latched causing filter to hang down. Installed new ice maker and will return with filter cover. ; ordrng 1 WP12568001 (cover- fil)
Near Austin, TX 78724
Scott
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site ,replaced control panel . Job complete."
Near Austin, TX 78738
Brandon
Job Details: 07/21/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit not powering on, I replaced console, unit tested good."
Near Austin, TX 78750
David
Job Details: 07/21/2020
MICROWAVE KITCHENAID KBHS179SSS05 Arrived on site for report of bulb not producing enough light. Checked bulb and found retaining housing had come uneven from the retaining clip. Adjusted housing and clip to seal bulb. All is now working as designed. Customer verified it is producing proper amount of light. Call complete.
Near Austin, TX 78749
Robert
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTM804KPS0 "Arrived onsite to test unit for not heating. Put unit in diagnostics and gave FAE2 vent wax motor, FAE3 vent motor, F8E2 inlet valve and F4E2 heater open error codes. Also detected corrosion on connector for vent motor. Need to order harness, heater, inlet valve and vent. Will require 2 hrs. office to reschedule.; ordrng 1 W11330869 (HARNESS ) and 1 W11412298 (HEATER ) and 1 W11414073 (VENT) and 1 W11434044 (INLET VALVE )"
Near Austin, TX 78703
Leonardo
Job Details: 07/21/2020
MICROWAVE JENN-AIR JMC2430IL01 "Arrived on site to test unit for not operating correctly. Tested unit found both right side switches shorted causing unit not to start. Replaced both switches. Tested unit, unit operating good. Job complete."
Near Austin, TX 78734
Wesley
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSSC48QVS04 Arrived onsite and was advised unit has not not dispenser and controls have not worked on dispenser UI since last repair. Found ice pad shorted. Pads provided are not original gray. Ordering original gray pads. Also found shaft ground out from ongoing grinding. Or sing shaft motor and dispenser bin. Office to reschedule. ; ordrng 1 ICEPAD (LIGHT GRAY ) and 1 WP2318082 (shaft) and 1 WPW10395656 (ice-contnr)
Near Georgetown, TX 78626
Jonathan
Job Details: 07/21/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range oven not working and control flashing. Inspected unit and work area. Performed diagnostics and tested voltage and polarity to the unit, found correct. Tested output voltage from control and found failed control. Removed control and installed new. Tested all operations. All tested good. Spoken with customer on service performed."
Near Leander, TX 78641
David S
Job Details: 07/21/2020
WASHER GE GTW335ASN1WW "Arrived on site for ge washer shaking while in spin and make a loud noise during operation. I inspected the unit and work area. I entered diagnostics and found fault codes 1 through 18. I inspected the gear case and found the gear case leaking oil. I am order the gear case WH38X27335, bolt WH02X24416, control WH22X29556, I am also ordering authorization, 2 hours. The office will schedule when we have authorization.; ordrng 1 CNOTE (2 HOUR GEAR CASE) and 1 CNOTE (AUTHORIZATION ) and 1 WH22X29556 (CONTROL ) and 1 WH38X27335 (platform trans asm k)"
Near New Braunfels, TX 78132
Richard
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the lights not working in the refrigerator and freezer. Found that the freezer light module was no good. Replaced freezer light module and all lights started to work just fine. Complete
Near Lorena, TX 76655
Jonathan
Job Details: 07/21/2020
WASHER MAYTAG MVWC416FW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace gear case and hub and tested unit. Unit ran as designed. Put unit through calibration mode to ensure premium wash performance. Call complete.
Near Nolanville, TX 76559
Al
Job Details: 07/21/2020
WASHER KENMORE 110.2002201 Arrived to install previously ordered part.Removed and replaced the tub ring.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78745
Luis
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL GB2SHDXTS02 "Arrived on site for no cool. Powered unit on compressor powered on then shut off,replaced starter to compressor powered unit on compressor powered down and stayed on.; used 1 8201786 (STARTER) from stock"
Near Horseshoe Bay, TX 78657
James
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found owi failed calibration error. Found unit not filling with water. Found shut off valve under sink shUt off. Turned water on and unit operated as designed. Job complete
Near New Braunfels, TX 78132
Richard
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working. During testing found error code for lost communication with console. Replaced console and issue was not resolved. During testing found that control board was the issue. Replaced control and washer tested good and no leaks detected complete.
Near Round Rock, TX 78681
David
Job Details: 07/21/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site to,diagnose issue with knobs feeling loose. Performed diagnosis on unit. Removed top and found right side retaining screws for switch box almost unscrewed allowing the box to dip. Tightened screws flush and reinstalled top. All is working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase, slider, & clutch failure, I removed and replaced all three parts and calibrated the unit. Placed unit in diagnostics and tested in test 51. Unit operated as designed. Manually tested spin & agitate and unit continues to operate as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Eman J.
Job Details: 07/21/2020
MICROWAVE AMANA AMV2307PFS4 Arrive do site for mw damage. Tested system. Found warped damaged. Replaced part. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found freezer average temperature through diagnostics good and the refrigerator average temperature too high. This indicates switching valve not operating properly in unit. Switching valve will need to be replaced along with compressor due to possible contamination. Office will need to set a return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10913906 (coupler) and 1 W11099684 (valve) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )
Near Georgetown, TX 78628
Jonathan
Job Details: 07/21/2020
DISHWASHER JENN-AIR JDB1105AWS "Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found catch is broken on door latch. Will need to replace latch to continue to diagnose.
Near Austin, TX 78753
Eman J.
Job Details: 07/21/2020
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for dryer not spinning. tested system. Found fuse faulty. Replaced part. Tested system. Everything works as designed. Job complete.
Near Leander, TX 78645
Lou
Job Details: 07/21/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to install previously diagnosed and ordered part. Due to the reservoir pan being broken, I removed and replaced the pan and tested the unit. While testing, I found the recirculating pump,and reservoir drain pump not working. Removed and replaced the recirculating pump and adjusted drain pump and retested. Unit continued to not drain water from reservoir. I am ordering the reservoir drain pump and scheduled return service left turned off and no water leaks observed during service.; ordrng 1 WPW10489125 (pump)"
Near Leander, TX 78641
Jonathan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Arrived on site for refrigerator having moisture buildup in RC. Customer stated that unit has had moisture buildup since day 1. Inspected unit and work area. Found FC gasket at top not sealing. Found RC door badly damaged and not allowing gasket to seal (see SD-pic). Will need to replace door to correct. . ; ordrng 1 LW11089631/BLACKSTAINLESS (RC/DOOR) and 1 SEENOTE (SCH APT) and 1 W11223753 (NAME PLATE)
Near Pflugerville, TX 78660
Andy
Job Details: 07/21/2020
MICROWAVE LG lMV1683ST/00 Arrived on site for microwave light not coming on when door open. Tested and inspected unit and found failed control. Ordering needed part as well as associated parts as well in case needed. Office to schedule return trip. Authorization needed. ; ordrng 1 3501W1A019D (board asm) and 2 3B74133K (FUSE)s and 2 ADQ75393201 (FILTER )s and 2 EBR67471706 (CONTROL )s and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Austin, TX 78749
Robert
Job Details: 07/21/2020
WASHER MAYTAG WFW92HEFW0 "Arrived onsite to test unit for leaks. Tested unit and found torn bellow. Replaced bellow, tested unit with test cycle and unit did not leak. No other leaks detected at this time. Job complete"
Near Austin, TX 78735
Kevin
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and found customer has already defrosted refrigerator. Confirmed the thermistor is still in the correct location and spoke with tech line, they only recommended changing test seven from adaptive defrost to 8 hour defrost per service pointer W11092686E, SR7728367524. job complete"
Near Kyle, TX 78640
Jacob
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit producing ice or water. Tested unit. Found that unit only had trickles of water. Took out filter and tested unit. Found that water filter was the issue for water trickle. Also cleared out frozen water stuck in the fill tube for the ice maker. No issues at this time. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/21/2020
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for customer complaint of broil element broken and melted inside of oven. Found broken broil element, burned a hole threw the shield, as well as shorted out the control board. Ordering parts. ; ordrng 1 W10911205 (top-cabnt) and 1 W11179310 (CONTROL)"
Near Austin, TX 78745
Kevin
Job Details: 07/21/2020
DRYER ROPER RGD4516FW0 "Arrived on site and inspected Dryer and found cut off has failed after replacing cut off found no airflow through dryer. Removed Vent hose from the rear of the dryer and airflow has returned. Recommended that vent to the exterior of the home need cleaned/cleared by a service to restore airflow. No further repair is required at this time, job complete."
Near Lago Vista, TX 78645
Lou
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "(JJ) Arrived on site for refrigerator leaking water. Upon further inspection found ice forming on the bottom of the FC section. Also found evaporator drain tube clogged. Removed back panel and drain tube, cleared debris from drain tube and reinstalled. Using steamer cleared ice from evaporator drip pan and from drain hose inside cabinet. Tested unit and operating as designed. No water Leaks observed at the end of service."
Near Lakeway, TX 78738
Robert
Job Details: 07/21/2020
COOKTOP JENN-AIR JGCP436HL00 "Arrived onsite to replace orifice holder and cooktop trim. Upon inspection screws from orifice holder are compromised, Need to order all other 4 orifice holders and 8 screws. Will still need two man two hours.; ordrng 2 W11337062 (ORIFICE HOLDER)s and 2 W11337063 (ORIFICE HOLDER)s and 8 W11447718 (SCREW )s"
Near Austin, TX 78750
David
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to diagnose refrigerator with issues with filter coming out and freezer handle being loose. Checked filter and was able to remove filter fine. KitchenAid customer service informed customer to run water to reduce pressure before removing in the future. I was able to get it with no issues. Found that the lower handle screws were consistently coming loose. Removed screws and applied loctite to screws to get them tight and stay, no factory loctite found. All is now working as designed. Call complete."
Near Cottonwood Shores, TX 78657
James
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site and found right hinge has failed. Also found left hinge missing screw. Installed hinges kit and will need to return with screw to complete repair. ; ordrng 1 W10777162 (screw)
Near Austin, TX 78733
Kevin
Job Details: 07/21/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site and replaced expansion board diagnosed on previous visit, after replacement set both ovens to preheat to 350° both cooling fans turned on showed customer it is blowing air out the front vents above the door as expected. Once cooling fans are on they will not turn off until temperature is red below 200° according to techline, job complete"
Near Austin, TX 78737
Robert
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW4 "Arrived onsite to replace tub. Replaced tub, tested unit and unit still shaky. Called tech line and they recommended replacing the suspension rods SR#7728371651.; ordrng 1 W11130356 (suspension)"
Near Kyle, TX 78640
Jacob
Job Details: 07/21/2020
RANGE FRIGIDAIRE JGBP33BEH3BB Arrived onsite to replace parts orders. Replaced parts. Issue still not resolved. Found that spark module is the next issue. Tried to find wiring harness as well for spark module to electrode. AHS to research wire harness for electrode. Office to reschedule.orders part.; ordrng 1 WB13K25 (spark module)
Near Pflugerville, TX 78660
Andy
Job Details: 07/21/2020
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site for vent hood light not coming on in low only in high. Tested and inspected unit and found failed switch and incorrect bulb. Removed failed switch and replaced with new. Called tech line and spoke with Dustin (SR# 7728368670) made aware of issue and what was found. Had me test voltage at socket and tested good. Was instructed to check harness and harness checked good. Was instructed to have customer replace bulb with proper bulb. No other repairs are needed at this time.
Near Jarrell, TX 76537
Tyler
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DC3 Arrived on site for washer not filling with water. After running diagnostics I found an F3E2 error code that was stating the water temp was not at the correct temperature due to the fact that water is not entering the machine and I cannot gauge exactly how hot or cold it was in the tub. The water inlet valve was receiving a full 120 V but was not opening up and allowing the water in so I replace the water valve and retest the unit entire washer is working as designed. Call complete
Near Georgetown, TX 78633
Tyler
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to repair fresh food side door of the fridge hinge. After installing door hinge and spacers and then I retested the door and how it functions and everything is working as designed. Call complete
Near Temple, TX 76502
Jonathan
Job Details: 07/21/2020
ICE MACHINE WHIRLPOOL KUID308ESS0 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced water valve and tested unit. Unit began to work as designed. Unit filled, recirculated, drained, and began to form ice. Call complete."
Near Cedar Park, TX 78613
David
Job Details: 07/21/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to diagnose dryer that was not running. Performed diagnostic and found thermal fuse open. Replaced thermal fuse. Retested unit and all is now working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/21/2020
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the motor cap hanging and mangled, replaced starting cap and tested. All functions returned.
Near Austin, TX 78726
David
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to diagnose one oven that was consistently not heating. Unit would only intermittently heat. Performed diagnostic and error check. Found a lot of F6E4 error codes. Per tech sheet replaced copernicus ACU. Retested and unit is now heating as designed. If error comes back next step is UI. All is working as designed at this time, errors cleared. Call complete."
Near Leander, TX 78645
Lou
Job Details: 07/21/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS8 "Arrived on site to inspect refrigerator ice maker working intermittently. Upon further inspection, I pulled the bin out and found a few cubes inside. Placed unit in diagnostics and tested the ice maker and it operated as designed. Tested the remainder of the unit and all tests passed. Due to the intermittent operation, I removed and replaced the ice maker and retested. Unit is operating as designed. I turned the temp down to minus -2 degrees in the FC section to assist in making ice faster. No water leaks observed during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 07/21/2020
COOKTOP KITCHENAID KGCC506RBL05 Arrived on site and tested operation. Found right front igniter switch has failed. Igniter will spark when using other burners but the harness on the valve has failed. . ; ordrng 1 WP4456905 (harns-wire)
Near Austin, TX 78748
Kevin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and installed pressure regulator, water dispenser is now correct, no water leaks detected at time of service, job complete"
Near Belterra, TX 78737
Leonardo
Job Details: 07/21/2020
MICROWAVE KITCHENAID KMBS104ESS03 "Arrived on site to install previously diagnosed damaged door, arm, and bushing. Job complete."
Near Leander, TX 78641
David
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for ice bucket stuck in freezer. Examined ice bucket and found it a little stiff, unit is brand new. Lifted up and gave it a good yank and icemaker dislodged and came out. Advised customer on process to removed the ice bucket. Verified with customer that they were able to remove the bucket with no issue. All is now working as designed."
Near Round Rock, TX 78664
David S
Job Details: 07/21/2020
FREEZER KENMORE 106.526991 Arrived on site to install previous diagnosed parts. I replaced the broken flapper for the optical eye. I swapped In The ice dispenser motor. I tested the unit and found the motor not working. I gained access to dispenser switch and found the mounting brackets cracked and only partially engaging the switch. I tested the switch with the original motor in and it started to work. I spoke with customer about the repair. . I secured the switch in place with foil tape so the customer and temporarily get ice from the dispenser.; ordrng 1 WP2180226 (bracket)
Near Temple, TX 76502
Al
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect side by side refrigerator dispensing room temperature water.Verified the complaint and advised customer unit has no filler that previous unit they owned had.Explained the units noises and operational functions.Customer now understands the unit.All water lines were dry at the time of service.Unit works as designed.Job complete
Near Austin, TX 78731
Wesley
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL JBL2088HES Arrived onsite and found unit fridge deli drawer support stud snapped off making lid not able to function. Ordering end cap to repair. ; ordrng 1 WP12656018 (endcap)
Near Manor, TX 78653
Cliff
Job Details: 07/21/2020
DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is not completely dryinv clothing. Found energy saver option on and advised homeowner energy saving options will prevent fully drying the clothes to conserve electricity. All parts and components are working properly at this time. No further repairs are needed.
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite to install previously diagnosed parts. I installed the hinge pads. The unit is working as designed. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 07/21/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site to inspect washer for screeching during operation, upon inspection found the washer leaking oil out of gearcase, ordering gearcase, office to reschedule ; ordrng 1 W11164183 (GEARCASE)"
Near Pflugerville, TX 78660
Eman J.
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WMH31017HS2 Arrive onsite for mw stopping during the cycle. Tested system. Found mag faulty and harness wire broken. Ordering mag W10754299 and harness wire W11219759. ; ordrng 1 W10754299 (magnetron) and 1 W11219759 (harns-wire)
Near Temple, TX 76501
Jonathan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced control and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78717
David S
Job Details: 07/21/2020
DISPOSAL WHIRLPOOL 1.873 "Arrived on site for disposal not working. I inspected the unit and work area. I tested voltage to the outlet while not under a load, the voltage tested good. Every time the disposal is turned on the breaker trips. I plugged the disposal into the dishwasher outlet and the unit ran just fine with no issues. I spoke with the customer about having an electrician come out and inspect the outlet, switch and breaker. I plugged the dishwasher back in and left the disposal unplugged. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSRB25fHSS02 "Arrived on site for customer complaint of unit making loud noise, found evaporator fan blade hitting housing do to fan bracket not on properly. I secured fan bracket to housing, unit tested good.
Near Florence, TX 76527
Tyler
Job Details: 07/21/2020
WASHER GE GUD27ESSM1WW Arrived on site for washer making grinding noise.After running diagnostics and checking the overall functionality of the unit I found that the gear case is starting to grind and needs to be replaced after further inspection I found everything else on the unit is running properly we will just need to order a new gear case. Office to reschedule ; ordrng 1 WH49X27322 (kit transmission pla)
Near Leander, TX 78641
Jonathan
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not powering on. Performed diagnostics and tested voltage to unit and found 120 volts. Tested voltage at control and found correct. Disconnected UI and powered unit on and no response from control. Removed control and installed new. Connected UI and found no display at UI. Disconnected UI and unit went to drain mode. Removed failed UI and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected."
Near Austin, TX 78731
Wesley
Job Details: 07/21/2020
COOKTOP JENN-AIR CVGX2423B18 Arrived onsite for not always igniting. Cleaned parts to restore function. All checks food. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 07/21/2020
OVEN KITCHENAID KFDC506JSS00 "Arrived on site to inspect range oven shutting off on its own. Upon further inspection, the customer advised that the unit will reach temp and then shut off on its own. They advised that they can get it to start back up by cycling power at the breaker. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. Tested the cooktop as well and it is operating as designed. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 07/21/2020
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site to inspect cooktop for adjusting flames, upon close inspect found no yellow flames or leakage of excess CO2....showed customer all checks. Complete"
Near San Marcos, TX 78666
Richard
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW5620HW0
Near Buda, TX 78610
Jacob
Job Details: 07/21/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for unit not cooling. Tested unit. Temperature was 10 degrees. Replaced thermistor. Customer is going to thaw unit before plugging back in. No issues at this time. Job complete
Near Georgetown, TX 78626
Jonathan
Job Details: 07/21/2020
OVEN AMANA AER6303MFS2 Arrived on site to install previous diagnosed parts. Removed failed harness and terminal block and installed new. Tested all operations. All tested good.
Near Austin, TX 78758
Eman J.
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW7590FW0 Arrive onsite for previous diagnosed parts. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78748
Luis
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for cooling issues found gap between liner and gasket to cabinet,added adhesive to gaps between liner and cabinet remolded door seal."
Near Wimberley, TX 78676
Robert
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KBFS25EWMS3 Arrived onsite to test unit not cooling. During inspection found that the compressor was shorted to ground. Had continuity from ground to all three post. Need to replace compressor. Previous repair company installed a hard start kit so harness will need to be replaced. Need to send sealed system technician.; ordrng 1 TJ90SF8404 (PROCESS TUBE ) and 1 W10233960 (compressor) and 1 W11224411 (WIRE HARNESS ) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)
Near Austin, TX 78739
Luis
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no leds in freezer and upper section of fresh food. Per service pointer W11460554 called tech support
Near New Braunfels, TX 78130
Richard
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW2 Arrived onsite for the washer making a noise during spin cycle. During testing found that the gearcase was the cause of the noise. Replaced gear case and calibrated washer and it tested good and no leaks detected. Complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not draining. I inspected the unit and found water standing in the bottom of the tub. I checked the drain hose port at the garbage disposal and found that the drain hose tab had not been punched out during install causing the drain problem. I punched out the tab and put the unit into diagnostics. The unit is functioning and draining as designed. No leaks detected during time of service. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and inspected refrigerator found that damper is opening and closing, short cycling . ; ordrng 1 W11035841 (cntrl-elec) and 1 W11164593 (DAMPER) and 1 WPW10758681 (cntrl-elec)"