Service History 287 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Austin, TX 78753

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a microwave that is resetting constantly. Found cavity t-stat 90+ percent failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

JENN-AIR BUILT-IN M/W

Model JMDFS24GS0

Near Austin, TX 78759

Wesley

Job Details: 10/24/2022

Arrived onsite and replaced the console and touch harness to repair unit. W11199895 and W11486759. Unit is now operating as designed. Reinstalled unit and tested. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Pflugerville, TX 78660

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a Whirlpool dishwasher WDF520PADM9 that has a broken sprayer arm. Found upper rack sprayer mounting tabs broken and replaced sprayer. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Spicewood, TX 78738

Vincent

Job Details: 10/24/2022

"Arrived on site for cooktop, inspected unit and work area. CX complaint was igniter keeps clicking and sparking when it was turned off. Contacted Whirlpool safety and spoke to sherell Sr#773485657 and explained that it would need the spark module and the harness. Replaced the parts and retested. Unit is now operating as designed. No leaks where observed during service."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4236ADS

Near Georgetown, TX 78633

David Z

Job Details: 10/24/2022

Arrived on site to diagnose vent hood with non working fan. Tested switch and found the fan is not coming on at all. Wiggled wires in the harness for the motor connector and fan came on. Was able to clamp the connector terminals down to make better contact and retested. Was able to successfully turn on and run the fan with no issues. Call complete.

We serviced a

KITCHENAID COOKTOP

Model KICU569XSS00

Near Spicewood, TX 78669

Leonardo

Job Details: 10/24/2022

Arrived on site to test induction cooktop no power. Test unit and found all burners working correctly at this time and no error codes. Could not duplicate the problem at this time job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78737

Leonardo

Job Details: 10/24/2022

Arrived on site to replace ui and control board. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Austin, TX 78735

Luis

Job Details: 10/24/2022

"Arrived on site for no ice. At time of visit ice in bin,ran diagnostics optics passed,ran fan test passed,no errors on icemaker,ran harvest test passed checked fill tube heater good,ran fill test passed."

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6048JSS2

Near Marble Falls, TX 78654

Leonardo

Job Details: 10/24/2022

Arrived on site to test unit for light flickering on 1 but not on 2. Test unit and found lights getting correct voltage and normal power. Called Techline and per Techline normal operation on lights is flickering on low setting due to hertz for the LED lights. SR#7734885128

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, TX 78702

Wesley

Job Details: 10/24/2022

Arrived onsite for noisy dryer. Made adjustment to installation and secured duct. Unit is now operating as designed without vibration noise. All checks good.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near New Braunfels, TX 78132

Andrey

Job Details: 10/24/2022

"Arrived on site to replace previously diagnosed control, replaced control, fan has stopped running constantly but unit would not heat, replaced console, unit is now heating but light is still not turning off, called tech line and found that the latch was loose , Sr#7734881714, secured latch, pre heated unit to 350 , unit is now running as designed, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Georgetown, TX 78633

David Z

Job Details: 10/24/2022

Arrived on site to address freezer door with loose handle. Found set screws were loose causing shaky handle. Tightened set screws to resolve. Unit now operating correctly. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS20

Near Georgetown, TX 78633

David Z

Job Details: 10/24/2022

"Arrived on site to install lower vent and cover pieces. Removed the door to install and immediately noticed the lower corners of the chassis were completely bent and folded, making installing the vent impossible. Unit not repairable. Called and documented with tech line Ed, SR7734887352. Customer advised to contact customer care and provide with SR. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78726

Paul

Job Details: 10/24/2022

Arrived onsite for a refrigerator with a dent in the lower left front of the RC door. I replaced the door and installed a new badge. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Pflugerville, TX 78660

Cliff

Job Details: 10/24/2022

Arrived on site to diagnose a Whirlpool dryer WED4616FW0 that was making unusual noise. Ran test cycle on unit and found no abnormal noises or failures in operation. Advised customer on findings and no further repairs needed.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Meadowlakes, TX 78654

Lou

Job Details: 10/24/2022

"Arrived on site to inspect range oven door not sealing. Upon further inspection, the customer advised the unit is not reaching temps, the oven door isnt closing all the way and the unit sits too high compared to the countertops. Using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. My preheat temp was 369 degrees. My next 4 readings were 374, 323, 380, 334 for an average temp of 352 degrees. While testing, I removed the warming drawer and placed my level on the unit and it is showing to be perfectly level (photo). I tested the cooktop and all burners are functioning properly. I advised the customer of my findings and provided photos of my findings. Also checked the door and found the receivers screws were loose and I adjusted and tightened the receivers. Tested the door operation and it is operating as designed. Other than the hinge receiver adjustments, no further repairs needed at this time. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mustang Ridge, TX 78610

Joe Z

Job Details: 10/24/2022

"Arrived onsite for No Operation - Will Not Turn On. Upon arrival inspected unit and there was no power no interior lights, no lights on ui. Found correct polarity at supply. Inspected voltage at control and found harness from main plug not securely connected. As soon as I secured connection,unit turned on. Inspected functions on diagnostics and all is operating correctly. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 10/24/2022

Arrived to inspect toe plate falling off. I found the original installation did not attach the mounting screws and I was able to replace them with stock-on-hand. I tested the unit and found no issues. No leaks observed during service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Gatesville, TX 76528

Jonathan M

Job Details: 10/24/2022

I called Whirlpool Techline and spoke to Andy SR# 7734889405. He advised me to remove the cap tubes from the 3-way valve ad low side port at the compressor to blow nitrogen through the evaporators. I did go ahead and do that but was unable to remove any excess oil. Went ahead and replace the dryer and ended up welding the top of my dryer shot. Went to replace another dryer and found that the steel line was too short for the next dryer due to having to cut off a part of the steel line that was soldered shut. I called whirlpool tech line back and spoke to Cliff (same SR#). He had me take a photo of the issue and advised that there was not enough steel line to make a proper repair. He advised that this unit would be sent to review and to tell the consumer that whirlpool would be in contact with them or myself within the next 3 to 5 business days. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Cedar Park, TX 78613

Paul

Job Details: 10/24/2022

Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the sump and motor then ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, TX 78730

David S

Job Details: 10/24/2022

"Arrived on site for whirlpool top load washing machine not draining. I inspected the unit and work area. I found the tube empty. The customer stated if she shook the tub she could hear water at the bottom. I ran a diagnostics cycle and found the unit filling, agitating, spinning, and draining properly. I explained to the customer how the bottom of the outer tub is designed and there will be some water left at the bottom of the outer tub. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Temple, TX 76502

Tyler

Job Details: 10/24/2022

"Arrived on site for range not allowing oven functions to preheat. Upon arrival confirmed issue and upon further testing found no errors however I did find relays on control not opening up to allow preheating. Found control failing. If repairs are approved the following part needs to be ordered W11544349 control, ordrng 1 W11544349 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Cedar Park, TX 78613

Paul

Job Details: 10/24/2022

"Arrived onsite for a refrigerator not cooling correctly after the previous repair. I tested the FC temp and found it at 10 degrees. I found the RC only at 50 degrees. Settings were at 37 & 0 degrees. I found the evaporator frosted up again. I ran multiple test and the thermistors and the fan are working as designed. The coil is getting a full frost pattern. I found both door closures sprung and not keeping the doors shut. I suspect this is most of the problem since the right door gasket had been replaced. I was able to reload the right door closure and that door is closing as designed but the left door closure is broken along with the bushing. Both will need to be replaced. I removed all the frost from the RC coil. Ordering washer, closure, and bushing. Office to RS.; ordrng 1 W11109515 (Washer) and 1 W11159608 (Hinge Bushing) and 1 W11179355 (Closure)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Leander, TX 78641

Kimo

Job Details: 10/24/2022

Arrived onsite for a refrigerator that has water pooling in the bottom of the pantry drawer. Upon inspection I found that the drain pan is bowed and the bi-metal is corroded causing a defrost issue. Upon further inspection I found that the drain tube was clear and sealed up properly. to replace the fan motor harness and the pan. ordrng 1 W11087438 (EVAPORATOR FAN MOTOR)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ETSS00

Near Wimberley, TX 78676

Andrey

Job Details: 10/24/2022

"Arrived on site to test unit for leaking ice maker, customer stated that water is not dispensing and ice maker is leaking, tested unit found water filter was not installed all the way, ran diagnostics cycle on ice maker, found ice making leaking water, ordrng 1 D7824706Q (Ice maker)"

We serviced a

WHIRLPOOL OVEN

Model WFE550S0HZ1

Near Belton, TX 76513

Tyler

Job Details: 10/24/2022

Arrived on site for range showing error codes. Upon arrival confirmed issue and upon further testing I found relays not opening and control showing f1e0 error. ordrng 1 W11528249 (Control)

We serviced a

KENMORE DISHWASHER

Model 665.12783K310

Near Austin, TX 78727

David S

Job Details: 10/24/2022

Arrived on site for kenmore dishwasher leaking. I inspected the unit and work area. I tested the unit and found the diverter valve leaking. ordrng 1 W10537869 (Diverter valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78734

Vincent

Job Details: 10/24/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was not cooling in both compartments. Ran test 4 & 5 and they both checked good. Gained access to check compressor and found nothing from normal. Compressor was warm. Unit will need a sealed system repair. Office to order parts and reschedule for 2 hrs when all parts are available. Will need new compressor and RC evaporator and returning with FC evap. Will need the drip pan service pointer CX has declined to do that repair. No leaks where observed during service. ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (FC evaporator) and 1 W11492867 (RC evaporator)"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Marble Falls, TX 78654

Lou

Job Details: 10/24/2022

"Arrived on site to inspect washer leaking from the front of the unit. Upon further inspection, I found the unit stacked with a work bench next to it (photo). Customer advised that they saw the water leaking from the bottom left corner of the dispenser (photo), where there is currently dry water streaks. I placed the unit in diagnostics showing no error codes and tested the unit. Unit is operating as designed. Per service pointer #W11481731, the dispenser assembly needs to be replaced. I am ordering the dispenser assembly and scheduled return service for 11/14/22 at the customers request. No water leaks observed during service other than the dry water streaks on the unit.; ordrng 1 W11524103 (Dispenser assembly)"

We serviced a

WHIRLPOOL MICROWAVE

Model JMW2430DP01

Near Spicewood, TX 78669

Leonardo

Job Details: 10/24/2022

Arrived on site to test unit for shorted keypad error. Found shorted keypad error code and unit not responding. Test unit and unit will not let me reset. Will order new console ; ordrng 1 W10887855 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48QVS06

Near Austin, TX 78730

David S

Job Details: 10/24/2022

"Arrived on site for KitchenAid builtin side by side fridge leaking. I inspected the unit and work area. I found the fridge leaning forward, the kick plate off, and the drain tube clogged. I cleaned the drain tube, I connected the Unit back to water. I leveled the unit properly, and reinstalled the kick plate.

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near New Braunfels, TX 78132

Andrey

Job Details: 10/24/2022

"Arrived on site to test unit for no heat, tested unit found thermal fuse shorted, all other components tested good, ordrng 1 WP3392519 (Thermal fuse)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS03

Near West Lake Hills, TX 78746

Wesley

Job Details: 10/24/2022

Arrived onsite for no ice production and found unit with damaged resister on the receiver board. Ordering emitter and receiver boards to repair; ordrng 1 W10757851 (Emitter/receiver baord)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS06

Near Austin, TX 78717

Paul

Job Details: 10/24/2022

Arrived onsite for a microwave/oven combo that the element support in the microwave broke. I found the element hanging down and the support broken. The tenant had bought the support but decided he could not make the repair. I replaced the element support. Call complete.

We serviced a

GE RANGE

Model JGBS15GER5

Near Austin, TX 78745

Matthew

Job Details: 10/24/2022

"Arrived onsite for range oven function not operating. Upon arrival inspected unit. Found cooktop burners are functioning however oven not heating. Igniter is not sparking. Spoke to SW to troubleshoot. Ignition issues possibly caused by thermostat, ignitor and valve. Rodents may have caused electrical issues like display not functioning. Landlord will discuss with tenant an how they will be moving forward. Will contact office. ; ordrng 1 WB20k8 (Thermostat) and 1 WB19k13 (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KUDP01DLBT3

Near Austin, TX 78749

Matthew

Job Details: 10/24/2022

"Arrived onsite for dishwasher not washing properly. Upon arrival inspected unit. Found very little water entering unit. Wash motor and drain pump are functioning. Unit is installed with original copper line. Will need valve replaced as well as supply line and connector. Ordering Valve, supply line and elbow fittings; ordrng 1 W10278636RC (Supply hose)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIO18NNZS2

Near Killeen, TX 76549

Tyler

Job Details: 10/24/2022

"Arrived on site for ice machine not making ice. Upon arrival confirmed issue. Found charge in system gone/in vacuum, compressor amperage between 3.15-3.53amps and steadily climbing. Found leak in evap plate. Will need office to reschedule once availability of parts is known for 4hr sealed system repair. ; ordrng 1 WPW10218037 (Evap coil) and 1 W10536005 (Compressor) and 1 W10129494 (Con. Coil) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve) and 1 Cnote (4h weighed repair) and 1 Cnote (Nitrogen+kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Killeen, TX 76542

Tyler

Job Details: 10/24/2022

"Arrived on site for washer making loud noise and not functioning. Upon arrival confirmed issue and found f7e9 in diagnostics. Upon further testing I found washplate screw, washplate, rotor, rotor screws all warped and damaged causing rotor to lock up. Was able to reschedule customer for 0/26/22 to complete repairs with the following parts: Washplate screw(W10752187), washplate(W10775188), spanner(W10909670), gearcase(W11393685), stator(W10754158), rotor(W10754161), rotor screw(W10752189). ; ordrng 1 W10752187 (Washplate screw) and 1 W10775188 (Washplate) and 1 W10909670 (Spanner) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10752189 (Rotor)"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Austin, TX 78738

Leonardo

Job Details: 10/24/2022

Arrived on site to test unit for right burner taking to long to ignite. Test unit and found burner not letting enough gas flow. Filed the burner head test unit and unit test good job complete.

We serviced a

KITCHENAID WINE COOLER

Model KUWS24RSBS14

Near Spicewood, TX 78669

Luis

Job Details: 10/24/2022

008008 gate code. Arrived on site. Found defective separator ui and defective harness ordering both parts; ordrng 1 4344877 (Harness) and 1 W10238071 (Harness) and 1 WPW10297313 (Separator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near New Braunfels, TX 78130

Andrey

Job Details: 10/24/2022

"Arrived on site to test unit for no cool, tested unit found compressor running but evaporator completely frozen over, ran diagnostics on heater and it would not engage, need control UI, control and thermistors, customer need this fixed asap, his medication needs to stay cold, ordering parts, office to reschedule ; ordrng 1 W11518204 (Control UI) and 1 W11566851 (Control) and 2 WPW10384183 (Thermistor)s"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Canyon Lake, TX 78133

Andrew

Job Details: 10/24/2022

Arrived on site to test unit for leaking. Found drain hose was the source of the leak. Will need drain hose. ; ordrng 1 W11244231 (Hose)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Austin, TX 78759

Wesley

Job Details: 10/24/2022

Arrived onsite and found unit would not drain. Found drain pump operating properly but hoses clogged and was unable to remove debris with vacuum method. Ordering hoses to repair. W11414944 and W11614117. ; ordrng 1 W11414944 (Drain hose) and 1 W11614117 (drain hose)

We serviced a

MAYTAG MICROWAVE

Model MMV4207JB0

Near Austin, TX 78747

Matthew

Job Details: 10/24/2022

"Arrived onsite for microwave fan not turning on during cooking, low speed or medium. Only on high. Upon arrival inspected unit. Keypad is responding but not working on any other settings. Replaced control and fan. Tested unit and still not functioning. Called tech line and spoke to Andrew, provided SR#7734882034 ran additional checks and found burned terminal on cement resistor. Need to order resistor and main harness. Office to reschedule May need AUTHO.; ordrng 1 W11259892 (Resistor) and 1 W11383534 (Harness) and 1 AUTHO (AUTHO)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Harker Heights, TX 76548

Tyler

Job Details: 10/24/2022

Arrived on site for refrigerator making humming noise. Upon arrival confirmed issue. Customer also stated that it wasnt making ice and humming noise was created when trying to dispense an empty ice bucket. Upon further inspection found ice maker stuck in harvest mode due to misaligned/loose motor teeth. Rescheduled customer for 10/26/22 to complete repairs with new ice maker W11548540. ; ordrng 1 W11548540 (Ice maker)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508ESS2

Near Horseshoe Bay, TX 78657

Lou

Job Details: 10/24/2022

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit overflowing with ice, but very small cubes. I removed some this ice and tested the unit in diagnostics and found the sensor in the recirculating pump is in properly. Also found the bin thermistor is not reading properly as well. I removed and replaced the recirculating pump and retested and it is operating as designed. I am ordering the bin thermistor and main control and scheduled return service for 10/31/22 for a PM call. No water leaks observed during service.; ordrng 1 WPW10511923 (Bin thermistor) and 1 W11034363 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB

Near New Braunfels, TX 78130

Andrey

Job Details: 10/24/2022

"Arrived on site to test unit for not draining, tested unit found unit is draining but has no high drain loop do to short hose causing water to back fill from disposal, ordering drain hose, office to reschedule ; ordrng 1 W11243383 (Drain hose) and 1 W11243398 (Drain hose)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Georgetown, TX 78626

Maurice R

Job Details: 10/24/2022

Arrived onsite for dishwasher not working. On inspection I but the unit in diagnostics mode. Found no water was being delivered to the unit. Checked the water pressure and it was good. Ordering pump W11460946 control board W11462460 inlet valve W11434044 wire harness W11391581. No water leaks detected during service. ; ordrng 1 W11462460 (Control board) and 1 W11434044 (Inlet valve) and 1 W11460946 (Pump & motor)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Marble Falls, TX 78654

Gerry C

Job Details: 10/24/2022

"Arrived to instal previously diagnosed and ordered parts. I replaced the faulty replacement compressor and tested. The unit would not circulate and after the second test, the internal drain pump stopped operation as well. I inspected the primary AC connection from the transformer and it showed 7.2 VAC with no load and a verified line VAC OF 123.8. When the drain pump loads were switched on via manual service mode, the voltage would drop to 0VAC and there was no pump action confirmed. The unit will require a replacement transformer. The circulation pump tested correctly and I will return with it, in the unlikely event the pump is required. I left water to the unit off, no leaks observed during service.; ordrng 1 WPW10485951 (Transformer)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Georgetown, TX 78633

David Z

Job Details: 10/24/2022

Arrived on site to diagnose MW oven combo that failed 1 year inspection due to MW Radiation and oven Temps off. Tested oven and calibrated +20 to correct temperature difference. Tested microwave with radiation scanner and found readings out of spec on the bottom of the door especially. Inner door has been replaced previously and is not warped. Ordering new hinges to resolve MW door seal. ordrng 2 W10874474 (Hinges)s

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Hutto, TX 78634

Cliff

Job Details: 10/24/2022

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in unit, but defrost heater is operational during diagnostics. Control, thermistor, and thermistor clip will need to be replaced to complete repairs and office to set return appointment. Customer to thaw unit minimum of 24hrs prior to return and has signed defrost waiver. ; ordrng 1 W11546690 (Control) and 1 W11546684 (Clip)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Lakeway, TX 78734

Vincent

Job Details: 10/24/2022

"Arrived on site for dryer, inspected unit and work area. CX complaint was no power to console. Checked voltage to ui and had 12VDC. Called techline and spoke to Cliff and suggested to replace the UI. sr#7734888814 Office to order parts and reschedule; ordrng 1 W11370450 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kyle, TX 78640

Kevin

Job Details: 10/24/2022

"Arrived on site and found 4/3 error wash motor not running, ran diagnostic cycle and wash motor is getting power but isnt running, Prescreened wash motor did not arrive in time, It will need to be ordered again; ordrng 1 W11025157 (Wash motor)"

We serviced a

MAYTAG DRYER

Model MEDB980BW0

Near Austin, TX 78746

David S

Job Details: 10/21/2022

Arrived on site for Maytag dryer getting extremely hot. I inspected the unit and work area. I temp tested the exhaust and found it getting to 177+ and not turning off. I tested the exhaust thermistor and found it reading 95 degrees when it is higher. I installed a new thermistor. I retested the unit and found poor air flow. I recommend the customer have vent wizard come out.

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Jarrell, TX 76537

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat, but has good voltage to unit. Disassembled and found heating element is open, causing failure. Replaced element and tested unit. Verified all working as designed. call complete."

We serviced a

WHIRLPOOL WASHER

Model GSW9800PW0

Near Fort Hood, TX 76544

Tyler

Job Details: 10/21/2022

Arrived on site for washer needing previously diagnosed rebuild. Upon arrival reconfirmed issue and installed required parts then reassembled and tested unit and found washer fully functioning as designed with no leaks and inform customer status. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Austin, TX 78725

Joe Z

Job Details: 10/21/2022

"Arrived onsite to install previously ordered parts. Installed control,and harness .test unit and unit now goes into defrost. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW2430WS02

Near Austin, TX 78746

David S

Job Details: 10/21/2022

"Arrived on site to preform a temperature calibration and a Jenn-Air wall oven. I found the door gasket in good control. I tested the bake, broil, convection elements in diagnostics and found them heating. I ran a calibration and found the oven heating heat at 354 degrees. I checked calibration and found it set 4 degrees higher than it should be. I reset it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB00

Near Luling, TX 78648

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for no cool, tested unit found both compartments warm and no frost buildup, exposed compressor and found a complete system burn out, all copper tube is charred and black oil dripping out from filter dryer

We serviced a

MAYTAG MICROWAVE

Model MMV6190DS2

Near Georgetown, TX 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect microwave error code. Upon further inspection, I found the unit had been disassembled at the control and interlocks. Customer advised the display was showing open/close door error. Tested the lower door switch and found it bad. I removed and replaced the interlock kit and tested the unit. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, TX 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the water was coming from underneath the unit and the toeplate sound pad was wet. I removed the toeplate and placed the unit in diagnostics showing no error codes. Continued with testing and monitored the sump/motor assembly from the bottom the unit. I found where the diverter housing had been leaking from the signs of dry water streaks on the floor, water hose and diverter housing. The unit did not leak while testing. I removed the outer door panel and found where the vent assembly is badly leaking water (photo). I found both gaskets on the vent were bad. Only the vent was leaking at the end of service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Georgetown, TX 78628

Lou

Job Details: 10/21/2022

"Arrived on site to inspect washer leaking water. Upon further inspection, I found the back bellow clamp had come loose and the bellow had separated from the drum. Also found the fill tube from the dispenser to the bellow was loose again. I re-installed the bellow and clamp and tightened the clamp and pulled on the bellow to make sure it would not come off again. I demonstrated to the customer as well. I removed the fill tube gasket and installed a new gasket and placed a clamp in the tube to secure it to the gasket/dispenser (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS

Near Austin, TX 78704

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for F9E1 and F7E1 and F8E2 error codes. Test unit and found heating element leaking from screws letting water get in to wash motor shorting unit out. Will need new sump and motor and heating element and control board.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78704

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for no power. Test power at junction box and found melted wire nuts. Cleaned wires and secured wires with new wire nut test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS01

Near Austin, TX 78732

Vincent

Job Details: 10/21/2022

"Arrived on site for oven, inspected unit and work area. CX complaint was oven display was not operating. Cycled the power and it came back. Entered diagnostics and had error code F6E0 UI lost communication. Display was still failing which lined on the screen. Replaced console and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SD8Z05

Near Georgetown, TX 78633

Gerry C

Job Details: 10/21/2022

"Arrived inspect ice issue. I found the CX had replaced the filter and without purging, the ice maker fill tube had frozen. I steamed out the fill tube and tested and the unit operated as designed. No leaks observed during service.

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Georgetown, TX 78633

Gerry C

Job Details: 10/21/2022

"Arrived to inspect door not closing EIFLW55HIW0. I found the strike for the door latch assy had failed and required replacement. I removed and replaced the strike and tested. Operate test good, no leaks observed during service.

We serviced a

MAYTAG DRYER

Model MGDB850WL0

Near Austin, TX 78735

Joe Z

Job Details: 10/21/2022

"9333 Arrived onsite for NOT DRYING/HEATING..upon arrival test unit and found blower is not turning. Found pulley is not secured and belt fell off. Secured pulley and reinstalled belt. Test unit and unit operates as designed. Job complete

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Austin, TX 78749

Joe Z

Job Details: 10/21/2022

"Arrived onsite for unit not operating, only hearing a humming sound. Upon arrival inspected unit. Checked polarity at wall and is correct. Found polarity at unit is incorrect. Found that wiggling plug at wall gives correct voltage. Noticed 1 plug prong was slightly bent and not getting a good connection at wall outlet. Adjusted cord and test unit. Unit is operating as designed. Job complete

We serviced a

GE REFRIGERATOR

Model PGSS5PJXBSS

Near Austin, TX 78727

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor locked up and due to age of unit and cost of repairs homeowner will replace unit.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Austin, TX 78745

Joe Z

Job Details: 10/21/2022

"Arrived onsite for OVEN DOESN'T HEAT UP PAST 200 DEG UNLESS IT'S ON BROIL. Upon arrival test unit and bake ignitor is not energizing, control is sending correct voltage to ignitor. Found bad harness connection at ignitor. Repaired and secured connection at ignitor. Test unit and unit operates as designed. Job complete.

We serviced a

KENMORE WASHER

Model 110.2072299

Near Austin, TX 78727

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a washer that is not cycling properly. Found lid switch failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Austin, TX 78745

Joe Z

Job Details: 10/21/2022

"Arrived onsite for microwave not operating. Upon arrival inspected unit and found no power to unit and breaker tripped. Breaker will not Tripp while door is open,but breaker tripps as soon as door is closed. Need to replace interlock switches. Replaced interlock switches and test unit. Heated a cup of water for 30 seconds, twice. Unit is operas designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near San Marcos, TX 78666

Andrew

Job Details: 10/21/2022

Arrived on site and replaced previously diagnosed icemaker and harness. Ran diagnostics and icemaker completed cycle with no issues. Unit has been cooling great and not tripping breaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near New Braunfels, TX 78132

Andrew

Job Details: 10/21/2022

"Arrived on site and replaced previously diagnosed UI and power supply board. Tested unit, unit working as designed.

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X15DS02

Near Austin, TX 78703

Luis

Job Details: 10/21/2022

"Arrived on site for error codes. Error code reading CL per service manual will need to replace main control,removed unit from enclosure replaced main control powered unit on compressor and fans powered on.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Austin, TX 78726

Kimo

Job Details: 10/21/2022

Arrived onsite to install previously diagnosed parts upon arrival I installed new door bottom seal. And tested unit and found unit operating as designed. Then advised cx on detergent use and how improper amount of detergent can cause a sudsing issue and can cause leaks. Job complete no leaks at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW02

Near Austin, TX 78759

Kimo

Job Details: 10/21/2022

"Arrived onsite for a washer that is fulling with water when not in use. Upon arrival I ran the unit in diagnostics mode and found that the unit operated as designed no issue draining, I checked the water inlet valves and found that they had some Debris stuck in them which causes the valve to weep and full the washer over time. I installed new valves and tested unit and found unit operating as designed no leak.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM

Near Austin, TX 78737

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in the drain motor. Removed glass test unit and unit test good job complete.

We serviced a

KITCHENAID MICROWAVE

Model KEMS309BSP00

Near Austin, TX 78717

Vincent

Job Details: 10/21/2022

"Arrived on site for microwave, inspected unit and work area. Installed all parts ordered by previous tech. Tested unit after and its operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Hutto, TX 78634

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a refrigerator that is not producing ice consistently. Found temps at 15 in fc and made temp adjustments to lower fc temp and increase productivity of icemaker. Job is complete and no leaks were found at time of service. Temp check should have been performed on previous trip and no charge to customer today.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Georgetown, TX 78626

Maurice R

Job Details: 10/21/2022

Arrived onsite for dishwasher pump making noise. Replaced the pump ran the unit in diagnostics mode and no water leaks detected during service. Unit working as designed.

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Hutto, TX 78634

Maurice R

Job Details: 10/21/2022

"Arrived onsite for previously diagnosed parts. Installed parts, plugged the unit in told CX to give it 24 hrs to load. No water leaks detected during service."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BD1

Near Pflugerville, TX 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a venthood with a latch not in position. Retrieved latch from unit interior and reinstalled it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5536AAS

Near Pflugerville, TX 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a venthood that is making unusual noise. Found motor out of balance and replaced motor. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Jarrell, TX 76537

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose washer that was not spinning. Found unit is draining, but it's not spinning. Tested unit and verified proper drainage, but capacitor is buzzing and not running the motor. Replaced capacitor and tested unit. Verified all working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Jarrell, TX 76537

David Z

Job Details: 10/21/2022

Arrived on site to install new dishwasher panel due to damaged/bent dishwasher panel from delivery. Replaced panel and verified proper operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Killeen, TX 76542

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose refrigerator that was not cooling in the RC. Tested unit and found RC at 60+, and freezer at 4. When examining the unit, I found the evaporator fan is not running at all. It just hums. Replaced the motor for the evaporator fan. Tested once fan was replaced and found unit is now cooling properly. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Copperas Cove, TX 76522

Tyler

Job Details: 10/21/2022

Arrived on site for dryer not heating. Upon arrival confirm complaint and upon further testing found that all hardware was working with the manufacturing specs but the heating element coil had broken due to a warped element frame. Was able to replace the element then reassemble and tested unit and found dryer heating as designed. I instructed customer on steps to get a dryer vent cleaning done. Call complete

We serviced a

WHIRLPOOL RANGE

Model KCGC506JSS00

Near Georgetown, TX 78633

Gerry C

Job Details: 10/21/2022

Arrived to inspect ignition issue KCGC506JSS00 I found the left front burner would not ignite and I was able to adjust the igniter electrode to correct the issue. I tested through multiple ignition cycles and the unit ignited as designed. No gas leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Pflugerville, TX 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a Whirlpool range WFG550S0HZ2 with a burner not lighting properly. Found center burner clogged with grease and cleaned burner. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78746

David S

Job Details: 10/21/2022

"Arrived on site to replace KitchenAid Dishwasher heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I replaced the heating element W11537778, according to the pointer. I tested the unit and found it working properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Lampasas, TX 76550

Tyler

Job Details: 10/21/2022

Arrived on site for refrigerator fuel line kinked and torn away from liner connection behind fridge. Upon arrival confirmed issue and found the fill tube going from inlet valve to icemaker broken free from the connection and kinked. Was able to replace line and re-clamp it down with a new clamp and found unit is now functioning as designed. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Killeen, TX 76542

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose refrigerator with leaking coming from icemaker. Found fill valve is barely letting water through, and water is dripping out of the tube and hitting the back wall and freezing over. Replaced fill valve and heated/molded fill tube. Tested unit and verified all working as designed. No water leaks present. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ00

Near Dale, TX 78616

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for ice maker leaking, tested unit found ice maker cracked and when going into harvest does not empty out the tray causing it to constantly overfill with water , replaced ice maker, ran it through diagnostics, ice maker is now functioning properly, no leaks detected job complete"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Lampasas, TX 76550

Tyler

Job Details: 10/21/2022

Arrived on site to install upper rack. Upon arrival reconfirmed issue and install required part then reassembled and ensure that rack could stay in place. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, TX 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged dispenser drip pan and leveled the unit. Tested door operations and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, TX 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered parts. Per techline recommendations SR#7734521427, I removed and replaced the valve, defective filter and pex water line. Tested the unit and purged approximately 2 gallons of water from the dispenser and the unit is operating as designed. I recommended the customer monitor the unit and if it begins to fail again to call it in for service. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC4

Near Georgetown, TX 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the air vent tube at the back right side of the drum possibly leaking, I removed and replaced the tube and found dry water streaks inside the old tube. While the unit was pulled out, I found where the cold water hose had been leaking water (photo). Since the water hoses were removed by the customer to make the unit accessible, I inspected the hoses and found the cold water hose gasket was badly pinched as if it were tightened too much when installed. I replaced the gasket and reattached the hoses and tested the unit. Unit is operating as designed and no leaks found during testing. I reassembled the unit and put it back in its place and retested the valves and completed an automatic test and the unit continued to operate as designed with no water leaks. I advised the customer of my findings and provided a photo. Recommended the customer monitor the unit and to call in for service if it continued to leak. No water leaks observed at the end of service, job completed."

We serviced a

KENMORE MICROWAVE

Model 790.8036331

Near Lampasas, TX 76550

Tyler

Job Details: 10/21/2022

Arrived on site for microwave needing previously diagnosed control assembly under warranty repair. Upon arrival installed require part reassembled and tested unit and found microwave fully functioning as designed with no further failures. Call complete