Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of frost in refrigerator. Found cover complete frost will need to defrost first. Quote customer

Near Purgatory Rd, New Braunfels, TX 78132
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WFE530C0ES1 "Arrived on site for customer complaint of front left burner not working, found shorted burner and switch, I replaced both parts, unit tested good"

Near Wimberley Hills Dr, Wimberley, TX 78676
Clif L.

Clif L.

WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to diagnose a washing machine that leaked first time it was used after last repair. Found dispenser to Bellows hose was not attached causing unit to leak as soon as it filled. Homeowner caught issue within five minutes of starting unit and canceled cycle. Reattached hose and tested unit found unit is back in working order but bellows is still curved at top and will need to be replaced to prevent leaks during clean cycle. Return date is set for 11/15/18 for CL only.; ordrng 1 CNOTES (CL ONLY) and 1 WPW10340443 (bellow)

Near Briarview Dr, Briarcliff, TX 78669
Brandon C.

Brandon C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit not draining and spinning, I found suds error and overload error, I calibrated unit and tested functions, unit tested good. If problem continues will need to bring back capacitor and wire harness."

Near Arndt Rd, New Braunfels, TX 78130
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found pump to waterfall hose has come unattached and will need to be replaced with updated hose. ; ordrng 1 W10863947 (tube)

Near Bisset Ct, Austin, TX 78738
Kevin B.

Kevin B.

DRYER WHIRLPOOL MEDB835DC Arrived on site and inspected dryer and found error code for restricted airflow. Inspected exhaust exit on the outside of the home and there is no air movement and dryer is running recommended to customer that a service be contacted to clear the vet before dryer be used again. Dryer is new and no lint buildup in the cabinet at time of service.

Near Talbot Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site to test unit for broken knobs. Test unit and found broken knobs. ordrng 2 WPW10594481 (KNOBS STAINLESS)s

Near Brins Way, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF530PLYB0 "Arrived onsite for customer compliant of dishwasher not coming on intermittently. Removed toe plate and checked wiring in junction box. Found loose wire connection. Tighten wire nuts. Ran diagnostics to do manual test. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near FM 580, Lampasas, TX 76550
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, I found bad wash motor, I replaced wash motor, unit tested good."

Near Dexters Place, New Braunfels, TX 78130
Arthur B.

Arthur B.

WASHER WHIRLPOOL MVWC415EW1 "Arrived onsite for customer complaint of top load washer not agitating or spinning. Tilted unit and found yellow wire to capacitor had shorted. Unit need new lower harness. Removed and replaced lower harness W11131700 . Calibrated unit. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near W 4th St, Lampasas, TX 76550
Kevin B.

Kevin B.

DRYER WHIRLPOOL LHE6400W1 "Arrived on site and inspected dryer and found it heat properly but timer does not move, timer is no longer available and can’t be ordered due to age. Job complete"

Near Bavaria Ln, Austin, TX 78749
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found magnetron has failed after replacing magnetron capacitor and diode all function has returned to microwave. Job complete.

Near Bavaria Ln, Austin, TX 78749
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on job for complaints of light not turning off. Found the control not cutting power but will display that it is off. Replaced control and operation is now normal.

Near Appaloosa Dr, Fischer, TX 78623
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and inspected refrigerator is selling some water in ceiling panel. Removed panel and ran water dispenser and filled ice tray and observed no leaking. Water was likely from water filter not properly installed during delivery. Requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service job complete

Near Daly Drive, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to replaced harness. Replaced harness test unit and unit test good job complete.

Near McBee St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed evaporator cover ran test 4 frost only forming on first bend of evaporator. Found small amount of oil residue on evaporator. Removed evaporator installed a new evaporator and uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,unit did not lose pressure powered unit on checked low side pressure good unit cooling down correctly"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for “leaking unit” complaint. Inspected unit and found that smart valve had NOT been replaced. Removed and replaced smart valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer stated that toe plate was broken from first visit. Ordering new. Please do not charge customer. Return for repairs on 11/15.; ordrng 1 WPW10534155 (toe grille (GREY))"

Near Powder Horn Rd, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER GE GLD5660V00SS Arrived on job for complaints of not working. Found Control buttons not responding. Will need AUTHO to complete repairs. Control shorted due to infestation. No leaks detected. Office to schedule. ; ordrng 1 WD21X10505 (tactile control)

Near Heep Run, Buda, TX 78610
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “noisy fan, in freezer” complaint. Inspected unit and found ice built up on fresh foods evaporator and ice built up on freezer evap. Spoke with Rich, at techline (Ref# 7723393673). Instructed to insure thermistor set per service pointer and to seal cabinet with rtv sealant. Instructed customer to have unit thawed out, 24 hours before tech arrival. No leaks detected, at time of service. Office to set return schedule, due to request for two hours.; ordrng 2 12990511 (SCREW)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10841140 (adhesive)"

Near Blue Flame Rd, UNIT B, Cedar Creek, TX 78612
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “frosting/condensation issues” complaint. Customer had not shut off unit and opened freezer door in enough time for unit to be completely thawed out. Spoke with Erika, at office. Instructed office to call and make sure customer is aware of necessity to shut off unit and open freezer door 24 hours before tech arrives. This will allow repairs to be made in a timely manner. No leaks detected, at time of service.; O-emld tckt"

Near Alta Vista Dr, Bastrop, TX 78602
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of no spin. Try to start spin cycle and lid not locking. Will need lid lock to complete. ; ordrng 1 W10838613 (lid lock assembly)

Near Scarlet Oaks Dr, Dale, TX 78616
Robert J.

Robert J.

WASHER ROPER RTW4516FW2 Arrived on job to replace capacitor. After replacement of capacitor and repair of broken wire conditions not change. Will need main wire harness and motor. No internet to research parts. ; saved tckt

Near Co Rd RS, Dale, TX 78616
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit fo leaks no leaks present at this time. Unit washing and draining correctly at this time job complete.

Near Bridgestone Way, Buda, TX 78610
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on job for complaints of damaged cooktop. Found burner no longer working front left and thermal crack in surface, took pictures. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"

Near Amelia Ln, San Marcos, TX 78666
James C.

James C.

MICROWAVE GE JVM1640SJ03 Arrived on site and tested operation. Found transformer making a loud humming sound when set to cook. Found magnetron has failed as well as the capacitor. Installed new magnetron capacitor and diode. Tested unit for proper operation and found unit working properly. Job complete

Near Arrowhead Trail, Cedar Park, TX 78613
Diego G.

Diego G.

WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"

Near Jakes Colony Rd, Seguin, TX 78155
Diego G.

Diego G.

WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"

Near Jakes Colony Rd, Seguin, TX 78155
Diego G.

Diego G.

WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"

Near Jakes Colony Rd, Seguin, TX 78155
Joseph C.

Joseph C.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked, over warmer area. Removed and replaced cooktop. Tested unit. Unit is performing as designed."

Near Puu Waa Waa Ln, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “lights out, refrigerator” complaint. Inspected unit and found that freezer light burned out and shorted main light, in fresh foods area. Removed and replaced freezer light and main light, in fresh foods. Unit is performing as designed. No leaks detected, at time of service."

Near Hill Rd, Smithville, TX 78957
Joseph C.

Joseph C.

DRYER WHIRLPOOL MEDX655DW1 Arrived on site for “unit will not stay on” complaint. Inspected unit and found pts relay faulty and sensor control blown. Removed and replaced switch and control. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near TX-304, Gonzales, TX 78629
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of temperature warm in refrigerator. Air flow good. Customer has dial maxed. Replaced thermostat and checked for leaks.

Near Ranger Dr, Buda, TX 78610
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of noise. Found bearing in gearcase bad. Replaced gearcase and test. Operation normal and no leaks.

Near Stephen F Austin Blvd, Bastrop, TX 78602
Brandon C.

Brandon C.

OVEN WHIRLPOOL KEBC107KSS05 "Arrived on site for customer complaint of oven door Coming apart, found door hing was bent as well as door liner. Ordering door liner and hinges. Quoted customer for 1 hinge, rt side, and door liner.

Near Madera Way, Dripping Springs, TX 78620
Robert J.

Robert J.

WASHER MAYTAG MVWC6ESWW1 Arrived on job for complaints of washer adding water in final spin. Lift top and check air tube for blockage. Found sensor switch not correctly sensing level also starting wash motor too soon. Replaced sensor switch and test. No leaks detected. Job complete

Near Smith Rd, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for complaint of fresh food section freezing items, found faulty controls. Ordering controls.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UIB)"

Near Iron Rail Rd, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on job to replace brackets. After replacement of brackets. No change in operation. Found door too low causing door light switch to interfere with closing. Adjust door up slightly and door closing correctly now. Job complete

Near Trailstone Dr, Bastrop, TX 78602
Paul R.

Paul R.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for the dryer not getting hot enough and just warm. I found the operating thermostat defective. The thermostat has a 60 degree differential and the high side of the cycle is only 150 degrees. I also found the vent tube getting squeezed closed because of the dryer being pushed back to clear a doorway. I explained to the customer that they would need to get a different type of vent to solve this issue. Ordering WP8318268 THRMST-FIX. RS for Wed 11/14.; ordrng 1 WP8318268 (THRMST-FIX)

Near Bayfield Dr, Austin, TX 78727
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not filling with water. I checked stored fault codes and found an F4E3 and an F7E1. I found voltage to the pump but the pump would not run. Need to replace the sump and motor to complete service. Ordering W11085683 PUMP&MOTOR. RS for Wed 11/14.; ordrng 1 W11085683 (PUMP&MOTOR)

Near Sage Hen Ct, Austin, TX 78727
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"

Near S Laurel Ave, Luling, TX 78648
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"

Near S Laurel Ave, Luling, TX 78648
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"

Near S Laurel Ave, Luling, TX 78648
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site and replaced ice maker adapter kit, and also replaced control board kit recommended by service pointer W10772228D. Collected remaining balance, no water leaks from connections at time of service, job complete."

Near Jaborandi Dr, Austin, TX 78739
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !

Near Country Grace S, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !

Near Country Grace S, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found both LED strips or not working properly, after replenishing lights while now operate correctly. No water leaks from connections at time of service, job complete."

Near Siskin Dr, Austin, TX 78745
Diego G.

Diego G.

REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"

Near Pecan Farms, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"

Near Pecan Farms, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"

Near Pecan Farms, New Braunfels, TX 78130
Kevin B.

Kevin B.

OVEN WHIRLPOOL KOSE500ESS02 "Arrived on site replaced temperature sensor after replacement confirm oven is now heating properly. Show customer calibration options available on oven, no for the repair is required at this time, job complete"

Near Reese Dr, Sunset Valley, TX 78745
Kevin B.

Kevin B.

DRYER WHIRLPOOL LGR7620LW0 "Arrived on site and inspected dryer found door switch has failed after replacing switch off function has returned. No further repair is required at this time, job complete."

Near Berkeley Ave, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not operating. The customer advised that the unit was working fine for a few days after it was repaired recently, but then stopped working again. I placed the unit in diagnostics and tested in mode 97. I heard the valve come on. I removed the ice maker and inspected the wiring harnesses and they were fine. I checked ohms to the fill tube heater and found it open this time. Due to there not being any water in the ice tray, I disconnected the fill tube at the top left hinge area and tested in mode 97 again and water dispensed. I attempted to blow through the fill tube into the ice maker area and found it to be blocked with ice. After having the left rc door open for approximately 10 minutes, I tested the fill tube again ad this time it dispensed water. I am ordering the fill tube assembly which includes the fill tube heater, main con

Near Canyon Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site to replace housing, vent, and dispenser, I replaced all parts, unit tested good."

Near Briarview Dr, Briarcliff, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace fresh food section thermistor, I replaced thermistor, unit tested good. Collected payment on cc"

Near Taylor Dr, Spicewood, TX 78669
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to diagnose A dishwasher that had a burning smell. Found rinse agent cap and come loose and fell onto heating element. Element melted rinse agent And cap will need to be replaced to complete repairs. Return date set for 11/16/18 per customers request.; ordrng 1 WPW10524919 (cap)

Near White Magnolia Cir, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of noise issue, I put unit into diagnostic mode, tested compressor, evap fan, condenser fan, and damper. Unit tested good, I changed the defrost setting. No noise was present at time of repair."

Near Beauchamp Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

COOKTOP WHIRLPOOL GJC3055RS03 Arrive on site for the units right front burner will not turn on. Tested the unit and found the right front burner will not turn on but the rest of the burners are turning on. Found the unit will need a new elements and will need to order the control on the next visit.; ordrng 1 WP8285230 (elmnt-surf RF) and 1 WP8286643 (cntrl-elec)

Near Lovie Ln, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 "WRS576FIDM01 Arrived to inspect no ice condition. Ran unit through diagnostics, found error code registered. Tested ice maker for proper voltage and connections, check good. Checked connections at bottom of the unit going into the door. Found wires in the door opened, door needs to be replaced. All water connections were dry. Office to authorize and order FC door, SS. Office to schedule return for repair.; ordrng 1 LW10669496 (dor-fip)"

Near La Paloma Loop West, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42NXFXDW05 Arrived on site for over cooling in fresh food. Removed baffle cover found broken door on baffle. Installed new baffle assembly. Tested bale unit working correctly.

Near Talbot Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR GE CYE22USHMSS Arrived on site for ui issues. Found defective ui not responsive diagnosed unit will need lcd control. Installed lcd control and damaged cover. Powered unit on tested ui unit working as designed

Near Kinney Ave, Austin, TX 78704
Steve C.

Steve C.

WASHER MAYTAG PAV2300AWW Arrived on site for the unit will not fill with hot water. Tested the unit and found the valve is defective. Customer paid in full on the first visit. ; ordrng 1 35-2374N (water valve kit)

Near Armstrong Dr, Georgetown, TX 78633
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8540FW2 Arrived on site for squeaking dryer . Replaced rollers pulley and belt . Unit is now quiet and no longer making noise . No lint build up at time of service . Job complete .

Near E 4th St, Austin, TX 78702
Clif L.

Clif L.

DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heating. Tested unit found no mechanical failures with dryer at this time. Did note erratic voltages from plug on the wall with the dryer disconnected indicating electrical issue. Advised homeowner electrician would need to come and replace dryer outlet to complete repairs. No further repairs to be done at this time by appliance express.

Near Portofino Ct, Austin, TX 78732
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"

Near Citori Path, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"

Near Citori Path, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"

Near Citori Path, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and found ff Evap frozen up. advised unit would need to be thawed. Found hi temp of 48 degrees. Replacing Evap motor. ; ordrng 1 W11033168 (harns-wire)

Near Brass St, Austin, TX 78702
Diego G.

Diego G.

OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"

Near Otter Way, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"

Near Otter Way, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"

Near Otter Way, New Braunfels, TX 78132
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BS Arrived onsite and found left side panel damaged. Ordering new panel to repair. All else checks good.; ordrng 1 W10816993 (panel-side)

Near Shropshire Blvd, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to diagnose a refrigerator

Near Bella Montagna Cir, Austin, TX 78734
Steve C.

Steve C.

COOKTOP WHIRLPOOL G7CE3635XS01 Arrived on site for the unit left front burner will not work. Tested the unit and found the knob is cracked and not allowing to turn the switch. Also found two more knobs are cracking. Will need to order three knobs.; ordrng 3 WPW10316664 (knob )s

Near Tabernash Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER GE GTD33GASK0WW Arrived on site for dryer making noise. Performed diagnostics mode and ester on air fluff. Found dryer drum rubbing blower housing. Found housing bent outward. Adjusted housing and tested unit. All tested good.

Near Stillman Valley Rd, Florence, TX 76527
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW1 "Arrived on site for washer not starting cycle. Tested power to unit and found 120 volts to unit. Performed diagnostics mode and checked error codes, none found. Tested unit in automatic test mode, passed all test. Tested in normal wash mode and spin and drain. All tested good, no water leaks present."

Near Pecan Branch, Florence, TX 76527
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE234GPS Arrived on site to diagnose the dishwasher that is not drying properly. Tested unit found no mechanical failures. Advise homeowner on rinse agent usage and best cycles and options to use for best performance. No leaks were found at time of service.

Near Serene Estates Dr, Lakeway, TX 78738
Steve C.

Steve C.

DISHWASHER WHIRLPOOL KUDE60FVSS0 Arrived on site for the unit is not draining properly. Tested the unit and found the drain pump will turn on and no water will drain. Found the drain line is clogged. cleared the drain and tested the unit. Unit works properly. All water connections were dry at the time of service.

Near Woodland Park, Georgetown, TX 78633
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived onsite and found unit control failed as result of a power surge. Ordering control and latch motor and returning with sensor. All else checks good.; ordrng 1 W11256088 (CONTROL) and 1 WPW10107820 (latch-door)

Near Henneman Drive, Pflugerville, TX 78660
Jerry C.

Jerry C.

WASHER MAYTAG MHW6000XR2 "MHW6000XR2 Arrived to inspect errors. F8E2, F8E1, F0E1 and F5E2. Cleared codes, ran unit through diagnostics cycle, verified water valves were restricted . Replaced valves, tested unit, unit working properly at this time. No leaks were detected."

Near Windy Hill Rd, Salado, TX 76571
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to inspect no lights. The issue reported by the customer was actually no indicators on the pantry control. I found the wires for the control damaged and four out of five were completely severed. I soldered and heat shrink-sealed the wires and tested operation. Full functionalityreturned to the unit. No leak observed during service.

Near Hawthorn, Temple, TX 76502
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site or noisy operation. Found that the bottom cardboard cover was vibrating against the left side of the compressor mounting rail. And it’s between Rio and cover. All water connections were dry.

Near Vista Isle Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Arrived on site for no ice conditions. Customer also informed me that unit is leaking very bad onto the floor in front of the fridge. The icemaker has a stall motor. The water leak is coming from in the fresh food section at the filter head and water reservoir. ; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water)

Near Jefferson Cove, Elgin, TX 78621
Wesley P.

Wesley P.

DRYER GE GTD33EASKWW Arrived on site and found unit door switch stuck open. Repaired alignment. Unit now operates as designed. Advised customer on repair.

Near N Lamar Blvd, Austin, TX 78753
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW3090GW Arrived on site for door lock light being on . Found door latch not latching properly . Replaced lock and ran diagnostics test . All checked good . No water leaks detected at time of service . Job complete .

Near E 4th St, Austin, TX 78702
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KBLS20ETSS01 "Arrived on site for no ice . Found heater wasn’t working in ice maker . Harvested IM all checks good , no water leaks at time of service . Job complete ."

Near Davis St, Austin, TX 78701
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEZ04 "arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I pulled the ice bin to find some ice inside of it. I pulled the ice maker and removed the ice maker motor cover to test ad pushed back into place. Using my jumper, I placed the jumper in points T and H and the motor began to harvest. At the end of harvest water began to dispense into the reservoir and I found that water was running out of the reservoir and into the ice bin. I removed the ice maker to find that the reservoir was filled with ice. I removed the ice and placed the ice maker back and tested again. This time, the motor sparked and stopped halfway through harvesting. I removed the ice maker and replaced it with a new one. I unplugged the unit and plugged it back in and as soon as I plugged it in, water dispensed and filled the ice maker and it began to harvest. I tested the ice dispenser and it operated as designed. No water leaks observed during serv

Near Hoot Owl Ln N, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin door. I checked to make sure the gasket was sealing properly and not crimping causing a gap and it sealed correctly. No water leaks observed during service, job completed."

Near Rio Verde Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR GE GSE25GSHECSS "Arrived on site for no cool. Powered unit on compressor not powering on. Installed new starter powered unit on starter fried,removed starter. Ohmed compressor diagnosed fail compressor ohm reading 143 from run to start. Ordering compressor kit. Job will need 2HRS for repairs; ordrng 1 CNOTE (2HRS) and 1 WR87X10224 (COMPRESSOR KIT )"

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF510PAYS6 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub so I pressed the Cancel button to drain the water. The units drain pump came on ad began to drain the water but it was very slow. Once the unit was done draining, I placed it in diagnostics and tested and found error codes F3E3, F8E1, and F6E4. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end of testing. The unit continued to take longer than normal to drain. I found that the drain hose at the disposal under the sink was connected to an osmosis system. I advised the customer of the issue and advised that whirlpool does not approve of this type of connection ad would need to be corrected by a licensed plumber. I advised the customer that due to the osmosis system, it could cause water to back up into the dishwasher and leak out onto the floor. I removed and replaced the drain pum

Near Zachary's Run, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found motor dead. Replaced sump and motor assembly. Tested unit. All checks good. No leaks at time of service,"

Near Windsor Castle Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. All checks good. No leaks.

Near Kirtomy Loop, Pflugerville, TX 78660
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site for customer complaint of error code f6e8, I removed unit and replaced Appliance Manager Board, still got the f6e8 error code, ordering UIB. Parts are cover under warranty ; ordrng 1 W10420954 (panl-cntrl)"

Near Whispering Trail, Austin, TX 78737
Thomas L.

Thomas L.

WASHER AMANA NTW4516FW3 Arrived on on site for water leaking. Found cold water valve leaking. Replaced water valve and tested. All water connections are now dry.

Near E Parmer Ln, Manor, TX 78653
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT318FZDB00 Arrived on site for a no cool condition. Inspected unit and found it was totally dead. Inspected outlet and found no power. Reset breaker for the refrigerator. Unit that works properly. There is no water hooked up to this unit.

Near Cabinet Dr, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for customer complaint of top rack hanging down, found left side track was broken, I replaced track, unit tested good."

Near Chama Trace, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP GE JGP389WEV1WW Arrived on site to replaced valve. Before removing valve found back valve now damage and also found ignitor just clicking. Replaced valve test unit for leaks no leaks present at this time. Will need 2 hours office to reschedule. ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 CNOTES (C NOTES ) and 1 WB21X5322 (VALVE ) and 1 WB24X5345 (SWITCH) and 1 WB24X5346 (SWITCH)

Near Dawn Song Dr, Austin, TX 78735
Thomas L.

Thomas L.

RANGE WHIRLPOOL ACR2303MFW3 Arrived on site for oven not heating properly. Tested unit and found it would get warm but not hot. Tested power to unit and it is not correct. Customer needs to get to 120 V to the unit when she does not have.

Near TX-95, Elgin, TX 78621
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and found cut off has failed, after replacing all function has returned to dryer. Recommended that apartment maintenance clear dryer vent to exterior of building. No lint found in cabinet at time of service. Job complete."

Near Wickersham Ln, Austin, TX 78741
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washer is blinking on spin, down motor connection is loose after resetting set washer into diagnostic cycle and it will now agitated and spin properly. No water leaks from connections at time of service, job complete"

Near Savorey Ln, Austin, TX 78744
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site to replace outer glass due to damage. Replaced glass test unit and nunit test good no damage found on new outer glass job complete

Near Nutria Run, Austin, TX 78744
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXB01 Arrived on site and tested operation. Found no ice production and very little water in ice maker. Tested receiver and emitter boards and found to have failed. Inspected control and found to have shorted at the P4 connection. Installed new receiver and emitter boards and installed new control. Tested for proper operation and found unit working properly. I will leave this ticket so that I can contact the customer on Saturday to check status of ice production. ; schdld next appmnt for 11/10 SAT !

Near Zach Russell Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Arrived on site for ice build up in freezer. At time of visit no ice formed in freezer per customer they cleaned frost from freezer and shut off icemaker. Powered on icemaker no leaks from icemaker,removed drawers found gears not aligned correctly with bracket,realigned gears installed door checked door seal good."

Near E 4th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site. Checked door seals on all 3 doors found gaskets sealing correctly to cabinet. Found fresh food freezing items. Diagnosed air leaking around damper housing. Added sealer around damper to prevent cold air from entering while damper door is closed

Near Tillery St, Austin, TX 78702
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIA15NRHS11 "Arrived on site for no ice. Per customer unit will run make a couple batches of ice then loud noise and no ice. Ran diagnostics all test passed,diagnosed line freezing by evaporator plate. Adjusted tube by Evap plate gave more slack to line to prevent water line from freezing."

Near Garden Villa Ln, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of freezer section ice maker not producing ice, found faulty ice maker, I replaced ice maker, unit tested good."

Near Clear Pond Cove, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for no water dispensing. Unit making ice tested dispenser no water ran test on vAlve diagnosed failed 3 way water valve. Installed new valve tested water dispenser unit working as designed

Near S 2nd St, Austin, TX 78745
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE515S0EB0 Arrived on site for electronic noises. Found far right burner switch burnt. Replaced all other switches. Ordering harness before installing new switch and element ; ordrng 1 W10844298 (WIRE HARN) and 1 W10844298 (WIRE HARN)

Near Bayland St, Round Rock, TX 78664
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for customer complaint of ice machine not working, found gravity drain not draining properly due to install issue. I informed customer of drain and leak. Put unit into diagnostic mode, unit tested good."

Near Chappell Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged doors. Removed both doors,installed new fresh food and freezer door,remolded door seals. Checked door seals on both doors,gaskets sealing correctly installed nameplate."

Near Totis Road, Austin, TX 78748
Tyler B.

Tyler B.

MICROWAVE GE JVM1740DP1WW "Arrive do. Site for unit not spinning or heating, found door switches failed. R&R switches and tested good. Ordering coupler due to incorrect part from prescreen; ordrng 1 WB06X1085 (COUPLER)"

Near Cheyenne St, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL EC3JHAXRL01 Arrived on site to diagnose a refrigerator with possible leak. Found no failures see unit at this time and homeowner hearing defrost drain water entering D Frost pan. No repairs are needed at this time and all is working properly. No leaks were found at time of service.

Near Eagle, Lakeway, TX 78734
Leonardo C.

Leonardo C.

VENTHOOD JENN-AIR JXD7036YS5 Arrived on site to test unit for unit not going up and when it goes down it bounces. Moved unit and found unit not leveled correctly. When unit got move the unit goes up and down correctly. Installers are here to level unit job complete unit working correctly when leveled correctly.

Near Scenic Bluff Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for ice developing in door. Performed diagnostics mode and inspected door. Found panel separating from door (see SD-QuickPic) and causing door not to seal properly. Will need to replace door. Please allow 6 to 8 weeks for door to arrived. Office will schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCH RETURN ) and 1 W10855081/STAINLESS (FC DOOR STAINLESS )

Near Cleburne Pass, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but nothing spraying. Test motor and motor gettin power but not starting. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly at this time job complete

Near Debcoe Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to install previous diagnosed part. Found wrong door panel on hand. Will need to order correct door panel. Schedule return for Wednesday the 14th.; ordrng 1 WPW10274902/STAINLESS (DOOR PANEL)

Near Inspiration Dr, Liberty Hill, TX 78642
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for door error, R&R switched nterlocks and tested good"

Near Methodius Dr, Hutto, TX 78634
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ Arrived on site and tested operation. Found floor with water standing on it and took photo. Found drain pan full of water and customer stated that when they get water from door the unit will leak water. Inspected all water connections and found the connection at the bottom of the door was not seated completely allowing water to leak out and fill he drain pan causing water leak when it would over fill. Corrected quick connection and vacuumed water from drain pan. I also dried he water from under the unit. Tested for proper operation and found unit working properly and all water connections dry after repair. Job complete

Near Bindon Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave not power on. Performed diagnostics and gained access to fuses. Tested fuse and found open. Found transformer wire had grounded out to frame and caused wires to burn(see SD-QuickPic). Found connectors on magnetron had melted and capacitor not holding charge. Will need to replace complete high voltage side with 20 amp fuse. Will return with control on hand if needed after replacing HV side. Schedule return for the 14th. ; ordrng 1 W10836753 (TRANS)

Near Goldenwave Way, Liberty Hill, TX 78642
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS Arrived on site and tested operation. Found heater has visible failure. Installed new element and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Prentiss Ln, Leander, TX 78641
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Check for washing issues. Found motor locked up not allowing washing. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Elm Trail, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Check for washing issues. Found motor locked up not allowing washing. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Elm Trail, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Check for washing issues. Found motor locked up not allowing washing. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Elm Trail, New Braunfels, TX 78130
Joseph C.

Joseph C.

DRYER MAYTAG MED3500FW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found broken blower wheel and bent shaft, on motor. Bracket had been loosened, as well. Installed pads. Removed and replaced blower wheel and motor. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Bastrop, TX 78602
Tyler B.

Tyler B.

DRYER MAYTAG SDE515DAYW Arrived on site for noisy unit. R&R rollers ring clip and idle pulley and tested good.

Near Pearsall Ln, Hutto, TX 78634
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHV Arrived on site for door squeak. R&R cam and thimble and added white lithium and tested good.

Near Wearyall Hill Ln, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site , replaced motor . Unit is still not powering up. Ordering UI and control board ,and hermostats and fuse pleas call to set up return visit ; ordrng 1 280148 (cutoff-tml) and 1 W10875486 (cntrl-elec) and 1 W10909685 (THERM FUSE ) and 1 W10919209 (UI CONTROL )"

Near W 23rd St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MFI2569VEM2 Arrived on site for no power unit. R&R front and rear control. Programmed and tested good. No leaks on site

Near Prairie Rock Way, Round Rock, TX 78664
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and tested operation. Customer stated she mostly hears the noise about 10 minutes after cooking and the burner is off. The sound is described as a burst of air and only happens when cooking on the center burner. I was unable to duplicate the complaint but found the burner head not sitting properly on the burner base which over a longer cooking time could cause a potential issue. Unit will need new burner base and burner head to repair ; ordrng 1 W10611435 (holder-orf) and 1 W10811599 (burnr-head)

Near Hudson Lane, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site for no ice. Found incorrect IM installed. R&R ice maker. Found valve leaking behind unit. R&R valve and tests good. No leaks on site

Near Saunders Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for door replacement due to water not dispensing. R&R door. And did NOT fix water despise issue. R&R control and no fix. Went back through WL and LS work and couldn't find an issue. Need CNOTE office contact and and office reschedule. ASAP also ordering inner door control due not being supllied with one, as the are damaged upon removal. Please please on urgent list or send prior tech who made first repair as customer stated this issue happened immediately after first tech did initial repair ; ordrng 1 W11039890 (CONT ELEC )"

Near Rancho Sienna Loop, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB Arrived on site to test unit for unit to hot. Test unit and found unit over heat by 55 degrees. Replaced sensor test unit and unit at 354 when set at 350. Job complete

Near Goldilocks Lane, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB755DW2 "Arrived on site for dryer making abnormal noises. Tested unit and sounded normal. Gained access to pulley all bearings. Inspected guide wheels and pulley. Inspected felt on front bearing. Found coins and hair clip inside of unit. Possible coins or hair clip could have stuck in front or rear bearings and caused noise. Assembled unit and tested, unit was not making any abnormal noises.

Near Westbury Ln, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator that has frost and condensation issue in the RC. I found the could completely iced over and pushing the deli drawer out. The unit is still making ice and went thru a harvest while I was there. Mr stated the unit had been making a loud rattling sound in the FC also but it had stopped. I found the FC coil with a lot of ice on it also. I tested the sealed system components and all check good. I ran a forced defrost and found the heater working as designed. The FC door gasket looks good. I suspect the door had stayed partially open or the drain tube has a gap. Need to defrost the RC coil, replace the RC evaporator motor harness, relocate the evaporator thermistor, and seal the drain tube if needed. I’m not asking the customer to defrost the unit because of the wood flooring in the home. I quoted the customer HARNS-WIRE $67.40 + RF170/MT400 LABOR $239.99 = $307.39 + tax. Ordering fan harness. RS for Wed 11/14.; ordrng

Near Lazy River Cove, Austin, TX 78730
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to inspect damage from placing foil on bottom of oven. Inspected liner and found that it is bowing up. Failure is cosmetic only and unit will operate correctly. Would not recommend to use self cleaning cycle due to possible bow towards bake element. Spoke with customer on operations. All tested good. (PR100)

Near Peggy Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

DRYER MAYTAG MED5500FW1 "Arrived onsite for customer complaint of dryer getting “CHECK VENT” error. Call Techline Dave SR#7723390248 and advised that with her venting setup, to have venting cleaned. The CHECK VENT error is advising customer that unit is not working at its full potential. Customer advised that she will have house venting clean and cleared out. No other issues found."

Near Bigham Rd, Troy, TX 76579
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site for Noisey operation and no heat conditions. Tested unit and heard the noisey operation. Found that the unit was pulling 6 Amps generating 600 Watts. The unit has a failed diode, Noisey magnetron, and a possible weak capacitor.; ordrng 1 WPW10575765 (diode)"

Near Naranjo Dr, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "11/7/18 204157- SKINNER arrived to inspect freezer not working. I opened the fc and saw a huge ice mass on the upper portion of the evaporator fan motor and housing. The fan came on sever times, but for only 5 seconds at a time. I checked voltage to the fan and got a reading of. 14.2 from red to white and 7vdc from blue to white while running. I R/R the evaporator motor and put the unit in diagnostic test mode. The new motor worked as designed. I also sealed the cabinet at the fc and rc due to the gaps in the cabinets. All water connections were dry at the time of service. JOB COMPLETE"

Near Killeen, TX 76542
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for door not getting a good seal . Found some stuff had fallen behind the bottom basket in freezer , items were not allowing basket for be fully pushed in casing the door not to close properly . Removed items and door now closes fully with good seal . No water leaks detected at time of service . Collected 108.24 w/ tax cc Job complete ."

Near Dulce Ln, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for evap developing frost on left side of evap. Found fridge settings bellow recomended settings . Bumped temps back up and steamed evap . Condensation is no longer building up underneath the icemaker in the backyard. Again checked for any air gap’s in seal all checks good. Told customer to keep an eye out and if frost builds up again to call us . No water leaks detected at time of service . Job complete .

Near McCallum Dr, Austin, TX 78703
Jonathan  S.

Jonathan S.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for dishwasher not completely draining. Inspected unit and found water droplets. Performed diagnostics mode, no error codes. Tested heater at end of diagnostics cycle. All tested good. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Charli Cir, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Arrived on site and tested operation. Found ice maker would not cycle but voltage is correct. Installed new ice maker and found ice maker will not fill with water. Checked valves and found water dispenser line is cracked at the dual valve but no voltage getting to valves from ice maker. Found voltage gets to control but is not allowing valves to open. Unit will need new control and the 5/16” water line that runs from the valve to the connection at the bottom of the door to repair. Office to schedule after parts research of needed part; ordrng 1 CNOTE (WATER LINE) and 1 W11088499 (CONTROL )

Near Big Bend Trail, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID KSF26C6XYY00 Arrived on site and tested operation. Found no water dispensing and ice maker fill tube frozen. Found cause to be the reservoir had frozen due to bad gasket around air duct. Unit will need new gasket seal to help. Instructed customer that the gasket will help but may not prevent the reservoir from freezing if no water dispenser for a few days or a week All water connections dry at time of service. Collected diagnosis which applies to quoted labor. ; ordrng 1 W10684392 (gasket)

Near Duck Creek Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC "Arrived on site and found air codes for restricted airflow, confirmed that airflow exiting dryer is correct. The last time the exhaust vent to the exterior was cleaned is unknown and recommended that customer have it cleared by a service to in sure that dryer can vent properly. No further repair is required at this time. Dryer is new no limit found in cabinet, job complete."

Near Pinehurst Dr S, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to replace board. Replaced board test unit and bottom light working correctly. Unit turning on and off job complete

Near Bebee Rd, Kyle, TX 78640
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect ( giving and error code of L2 WILL NOT GO IN TO ANY CYCLE) tested voltage from the power cord) I replaced the control board due to the unit not responding. I also checked the thermo fuse with a multimeter and got OL (open load) so I used a thermo fuse from previous job # 204220- BENNETT a call from earlier in the Dayan Donna’ direction. After all of the previous checks, I discovered the belt was broken. Office to order the BRACKET (W10837240) and REPAIR KIT (439267). No lint observed at the time of service. Office to reschedule.; ordrng 1 4392067 (REPAIR KIT) and 1 W10837240 (BRACKET)"

Near Green Haven Dr, Belton, TX 76513
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for washer making a squealing noise when in spin mode. Performed diagnostics mode and checked error history. Found error F0-E3 overload and error F2-E1 stuck key. Performed encoder test on UI, all passed. Performed manual diagnostics mode and ran on high spin speed. No noise occurred , did found unit was removed from leveled. Installed gearcase and found leaking oil. Removed failed gearcase and installed new. Tested unit though manual test mode. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Umbrella Sky, Liberty Hill, TX 78642
Paul R.

Paul R.

WASHER MAYTAG MHW5500FW0 Arrived onsite for the washer not working at all now. I found the UI shorting out when the selector knob is turned and shutting the machine off just like was found on the first visit. I replaced the UI and ran the diagnostics cycle. There were no starred fault codes and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near China Garden Dr, Austin, TX 78730
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JFXNBB "Arrived onsite for customer complaint of SxS refrigerator not dispensing water in front. Removed water connector and blew into line to dispenser. Found new obstruction. Tested water. Found filter housing clogged and sputtering. Ordering new filter housing and water water valve. Customer will have new filter prior to arrival. R/S for Thursday 11/15. All water connections were dry at time of service.; ordrng 1 WR17X20862 (mwf manifold & tubes) and 1 WR57X10032 (valve,water)"

Near Costa Dr, Waco, TX 76712
Paul R.

Paul R.

OVEN WHIRLPOOL RBS305PDB12 Arrived onsite for the oven that stopped working after a self clean cycle was run. I found the fan working as designed. I found the TCO open on the back of the oven. I replaced the TCO and tested the oven. The unit is working as designed. Call complete.

Near Big View Dr, Austin, TX 78730
Paul R.

Paul R.

DISHWASHER GE PDW7880J10SS "Arrived onsite for the dishwasher with the racks falling off and holes in the silverware holder. I explained to ms that racks are not covered under the warranty. The racks are actually ok, it’s the machine is not level and leaning forward causing the movable times to come unsnapped when the bottom rack is pushed in fast. The silverware holder has holes in the bottom where plastic pieces have broken off. There were no water leaks present at the time of service. Call complete."

Near Appaloosa Chase Dr, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the IR controls and the icemaker. I tested the unit and it went thru a harvest and filled the mold with water. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near University Club Dr, Austin, TX 78732
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW75HEFW0 WFW75HEFW0 Arrived to instal part. I removed and replaced the tub assembly and tested. The unit appeared to work as designed through service test mode and no leaks were observed during service. Safety strap added to drain.

Near Turquoise Way, Jarrell, TX 76537
James C.

James C.

DRYER MAYTAG MGD9700SQ0 Arrived on site and installed new coils. Tested unit for proper operation and found unit working properly. Job complete

Near River Walk Trail, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR GE GSS25JFMDCC "Arrived to inspect (TOP PART IN FRIDGE SECTION IS NOT COOLING- BLOWING VERY LITTLE COOL AIR- FRZR IS OK) discovered the heater did not pass the ohm test. After inspecting the heater, I noticed the ends of the heater were blackened at both ends and there was NO continuity on the ohmmeter after testing the heater. I R/R the heater and the refrigerator. The unit was defrosting at the conclusion of the service call. No leaks observed, all water lines were dry."

Near Bobby Lee Dr, Killeen, TX 76549
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 Arrived to inspect ( maytag dryer...the start button isnt working). I verified the issue. I removed and replaced the PTS switch. I test the unit and it tested as designed. All lint remover from around unit. JOB COMPLETE. Model # for dryer is: MEDX655DW1

Near Farhills Dr, Killeen, TX 76549
Al R.

Al R.

DRYER WHIRLPOOL MEDX655DW1 Arrived to inspect dryer not heating. I verified the complaint and tested the unit with the multimeter. Ohms AUDIO test showed the thermal cutoff did not respond and needed to be replaced. I removed and replaced it. Tested the unit and unit tested as designed. Unit was free of any additional obstructions. No lint observed at the time of service. JOB COMPLETE.

Near Cliffside Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

OVEN GE JKP55SP4SS "Arrived onsite for customer complaint of wall oven locking when in use. When arrived, unit was preheated. Observed unit locking. Powered down unit by flipping breaker. Flipped breaker back on. Attempted to restart unit and when bake is selected,self clean would appear. Found issues is within control board and touch panel. Ordering new control and button board. OF to R/S once authorization is given.; ordrng 1 CNOTE (NEED AUTHO ) and 1 WB27T11164 (control ovn (erc3dd)) and 1 WB27T11176 (button board hsg asm)"

Near Little Elm Loop, Temple, TX 76501
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for customer complaint of dishwasher not getting sides clean. Tested unit and found spray arms not moving. Removed and replaced sump n motor assembly. Also found fins missing on drain pump. Replaced drain pump. Reassembled and tested. Unit now washes as intended. No other issues found. All water connections were dry at time of service.

Near Oak Dr, , TX 76705
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW1 "Arrived onsite for customer complaint of top washer making knocking noise when agitating. Tested unit and confirmed the noise. Inspected rotor and found bolt had came loose. Applied blue loctite to bolt and secured. Tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."

Near Winding Oaks Dr, Waco, TX 76705
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found element coil had broke off element. Removed and replaced element. Reassembled. Tested unit. Unit now heats as intended. Checked house venting and also found venting clogged at the roof. Advised customer to have house venting cleaned as well,for maximum drying performance. Dryer vent and lint trap was clean of lint at time of service."

Near Cold Water, Waco, TX 76712
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit is not working properly. Customer advised the unit will not dissolve the soap. Tested the unit and found water will fill up but the washer motor will not turn on. There is power to the motor and found it to be defective. Unit will need a new sump and motor.; ordrng 1 W11085683 (pump&motor)

Near Holiday Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to diagnose a dishwasher with a damaged panel. Tested unit and found control panel was scratched by installation screws during install. Replaced panel and verified no further damage would occur. Unit tested good and no leaks were found at time of service.

Near Tellus St, Lakeway, TX 78734
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived onsite for customer complaint of SxS refrigerator not making ice. Removed toe plate and inspected wiring on door. Found icemaker wire is broken. Advised customer that a new door assembly will correct the issue of no ice. Took photo of broken wire. Customer will call Whirlpool to see if possible they will cover door assembly. All water connections were dry at time of service.

Near Nicholas St, Waco, TX 76712
Steve C.

Steve C.

OVEN WHIRLPOOL WEG745H0FS1 Arrived on site for the unit door handle has a scratch. Found the door handle has a scratch in the middle. Replace the door handle and tested the unit. Unit works properly and no gas leak present.

Near Cibolo Trace, Austin, TX 78717
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit door is not closing properly. Tested the unit and found the door switch is not latching properly. Removed the unit to gain access to the door switch. Un jammed the door switch and tested the unit. Unit works properly and job complete.

Near Lavon Bend, Austin, TX 78717
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS537SIAB00 Arrived on site for the unit will not dispense water and making a loud noise. Tested the unit and when dispensing water it makes a knocking noise on the water filter and no water comes out. Found the water filter is defective. Advise customer to replace the water filter. Customer only paid the service fee. All water connections were dry at the time of service.

Near Monona Ave, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator with a no ice condition. Tested unit and found icemaker was turned off by BELL arm assembly. Turned ice maker on and tested yet. Townhall is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78734
Lou S.

Lou S.

DISHWASHER GE GLD4560V00SS "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the door to the unit and found no water in the bottom of the tub. Customer advised that there was stagnant water on the right side of the tub. I placed the unit in diagnostics and tested the water valve, main pump (motor), auxiliary pump (drain pump) and the heater and the unit operated as designed. I removed the screen from the drain ad using my mirror I looked down inside the drain and found some debris that was blocking the drain hole. Using my wet vac, I removed the debris and tested the unit again. After the unit filled with water I opened the door to check the water level. I closed the door and tested the main pump and auxiliary pumps again. The unit operated as designed. I noticed a large amount of suds in the water while testing. I recommend that the customer use a small amount of liquid detergent and use rinse aid as well. Also, I recommended that the customer cle

Near Laminar Creek Road, Cedar Park, TX 78613
Thomas L.

Thomas L.

OVEN GE JTP18BOD1BB Arrived on sight for unit displaying probe failure code. When I arrived the units working properly. Shortly after the word probe started flashing and I could not use the oven. Approximately 24 hours ago the microwave above the oven caught fire. The fire department came out and extinguished the fire with a pressurized tank of water. It appears that there may still be some moisture on the control board. The customer will let the unit sit over the weekend to try to dry the control out and then let me know what happens. This model number does not come up on the Marcones IPL.

Near Trail of the Flowers, Georgetown, TX 78633
Lou S.

Lou S.

COOKTOP GE PGP953SET1SS "arrived on site to install previously diagnosed and ordered part. I removed and replace the range switch harness due to the child lock switch being locked up and the unit making a loud buzzing noise. I tested the unit and the unit operated as designed. No gas leaks observed during service, job completed."

Near Ravensbrook Bend, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer timer not working. Upon further inspection, the customer advised that the timer was not advancing and the dryer would never turn off. I turned the unit on timed dry for 10 mins and after approximately 10 mins, the timer never moved from the 10 spot. I unplugged the unit and checked the timer motor for ohms and found it to be open. I removed and replaced the timer and tested again by placing the timer on 10 mins and after approximately 10 mins the unit turned off. No lint observed during service, job completed."

Near Valley Pike Rd, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer making squeaking noises. Upon further inspection, I turned the unit on and immediately I could hear the squeaking noise the customer reported. I lifted the top of the unit and turned the unit on and could hear the noise coming from the back left roller area. I removed the belt/drum and found that both rollers had dirt and grime built up on their axles. I removed both rollers and cleaned the axles, removed the tension pulley as it had debris built up on it as well and moved the belt as it was beginning to fray. I replaced the parts with a dryer kit and re-installed the drum and tested and the noise was gone. I advised the customer of my findings. No lint observed during service, job completed."

Near Amarillo Ave, Austin, TX 78729
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ART318FFDS03 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor not moving. Removed and replaced evaporator fan motor. Reassembled. Found good air flow coming from air channel. No other issues found. All water connections were dry at time of service.

Near Brady Way, Belton, TX 76513
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for customer complaint of unit not dispensing ice. Found unit was working when I was on site. I did find discoloring of stainless doors.

Near River Oaks Dr, Austin, TX 78748
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for customer complaint of RC section of 4 door french door refrigerator not cooling properly. Attempted to enter diagnostics and found UI would not allow entry. Removed and replaced control and UI as kit. Reassembled. Tested unit. Found unit came on and began cooling immediately. Good air flow from RC evaporator. No other issues found. All water connections were dry at time of service.

Near High Oak Dr, Belton, TX 76513
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS30FXSS3 Arrived onsite for the dishwasher to replace the previous diagnosed defective parts. I installed the new adjusted kit and the upper rack is working as designed. There were no water leaks present at the time of service. Call complete.

Near N Hills Dr, Austin, TX 78731
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site for the unit is not dispensing water or making ice. Tested the unit and found the valve will not energize when dispensing water. Removed the back panel and found the valve connection harness was not connected. Secured the connection and assembled the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL KMCS3022GSS0 Arrived on site and found microwave door does not open every time button is pressed. Microwave is a replacement only product no parts are available. Recommended that it be turned in to kitchenaid for replacement. Job complete

Near Reese Dr, Sunset Valley, TX 78745
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to test unit for u it stopping in mid time. Test unit and found unit giving f4e1 error cavity sensor temp. Called techline and they advised to replace am board for microwave and user interface. Ordering new user interface w11297728. File#7723369382 office to reschedule and inspect part for damage. ; ordrng 1 CNOTE (C NOTE ) and 1 w11297728 (USER INTERFACE )

Near Firethorn Dr, , TX 78610
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDD03DTSS10 found lower drawer will not stay closed. Unit needs both lower drawer rails. I accidentally ran the card for the total amount verses just the service fee. Mellisa will cancel that and run card for service fee only. ; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh)

Near Highland Hills Dr, Marble Falls, TX 78654
Lou S.

Lou S.

DISHWASHER HOTPOINT GSD3960L00SS "arrived on site to install previously diagnosed and ordered part. Upon arrival, I removed the inner door panel to expose the inner components. I installed a new plunger spring and tested. At first, the dispenser closed ad during testing the dispenser door opened but would not close again. I inspected the entire dispenser assembly and could not find why the door should not close. I am ordering a CNOTE-SENIOR TECH and ordering the following parts lever timer, spring, motor, switch, cam, e-ring, latch, spring, shaft/handle, cover and a screw. I advised the customer of my findings and the customer advised that they would be out of town for the next week and a half. I advised the customer that I would have the office schedule return service for 2 weeks out. No water leaks observed during service.; ordrng 1 CNOTE (SENIOR TECH) and 1 WD12X24237 (COVER DET CUP) and 1 WD12X436 (lever timer) and 1 WD16X313 (shaft,det.cup) and 1 WD16X319 (cam d cup) and 1 WD21X76

Near Henderson Dr, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSRP25FSSS01 "Arrived on site for install previous ordered parts, R&R start dev, compositor and fan. Got unit up and running. Found freezer fan seized, once unit was unplugged. The evaporator started leaking freon. Unit will need condenser and sealed system repair. CNOTE parts and repair approval of sealed system.; ordrng 1 W10843121 (drier-tube) and 1 WP2188823 (evaporator) and 1 WP2315549 (motor-evap)"

Near Mockingbird Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0EB1 W10881749 use only large caps. arrived on site and spoke with rick with techline for repeat ignition problem. Recommended cap kit use only from caps. Second step is file ignition port a 16th of an inch. ; ordrng 1 W10881749 (cap-burner)

Near Methodius Dr, Hutto, TX 78634
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL GT1196SHS1 "GT1196SHS1 Arrived to inspect no power to microwave. Removed mounting cover, uninstalled microwave, removed from cabinet. Found power cord loose at the outlet. Properly plugged cord in. Reinstalled microwave, test and checked unit. Microwave working properly at this time."

Near Diamond Trail, Georgetown, TX 78633
Steve C.

Steve C.

MICROWAVE GE JE1455L003 Arrived on site to replace the mag and panel. Replaced the magnetron and found the panel in incorrect. Unit is heating but office will need to research the panel. ; ordrng 1 RESEARCH (PANEL)

Near Oakland Hills Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUIC15NRTS0 "KUIC15NRTS0 Arrived to inspect noise. I found the unit not filling with water and the circulation pump would howl. The water valve required replacement and I quoted the customer. Replaced water valve, tested and checked unit, unit working properly at this time. No leaks detected.

Near Indigo Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for broken gasket. Replaced gasket test unit and unit test good job complete no leaks present at this time.

Near Guemal Road, , TX 78610
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found hot water valve is not flowing properly, after replacing discussed proper loading procedures with customer and explain how washer measures incoming water and he uses the appropriate amount. No water leaks from connections at time of service, job complete."

Near Greycloud Dr, Austin, TX 78745
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Arrived on site for “crushed unit” complaint. Inspected unit and found front left upper corner of door crushed, as if unit had been dropped from considerable height. Left side of tub dented, at top, as well. Spoke to Dave, at techline and reported findings(Ref# 7723369787). Took pictures of damages. Customer not satisfied with possibility of repair. Referred to seller or customer service."

Near Red Town Rd, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for “ice coming out crushed, when requesting cubed” complaint. Inspected unit and found no issues or loose connections. Did find plastic protective coating stuck in seams of cabinet and doors. Peeled as much as was possible, away from seams. Scratch was not able to be addressed. Customer will need to contact vendor or customer care. Unit is performing as designed. No leaks detected, at time of service."

Near Arbors Cir, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Arrived on site for “frosting in freezer section and leaking water into fresh foods area” complaint. Per previous diagnosis, removed and replaced middle hinge and washers. Unit is performing as designed. No leaks detected, at time of service."

Near S Ave A, Elgin, TX 78621
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW7590FW0 Attempted to arrive to instal part. The tenant was not available and has a large dog. The service call will need to be rescheduled. No access to unit. Please allow two hours for return service. ; ordrng 1 CNOTES (2 HOURS SERVICE)

Near Sugaree Ave, Austin, TX 78757
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS03 Arrived on site to test unit for no power. Test unit and found bad fuse replaced fuse test unit and found no heat. Test thermal fuse and found bad thermal fuse. Replaced thermal fuse test unit and unit test good job complete.

Near Kyle, TX
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator with a center mullion that has come unmounted. Found upper mullion support has come off mounting. Remounted million properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Monterey Path, Austin, TX 78732
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "KRFF707ESS01 Arrived to inspect drawer issue. The face of the upper drawer would not stay in place and the front would fall off. I contacted mfg tech Kevin. File #7723371782. I advised the MFG technician that the drawer replaced prior had warped again and required replacement. The technician authorized replacement. During further inspection, I found the fc gasket very wet in the middle of the door. I contacted the manufacturer a second time and spoke with tech Tebor. I advised the tech that I found the wet spot on the fc gasket and performed the horizontal heating test with the condenser fan unplugged for 20 minutes and the section in the middle to the right, that corresponded with the moisture, did not warm. File #7723371782. Per the mfg tech, the customer will need to contact customer service due to the date of service and warranty stipulations. No leaks observed."

Near Barefoot Park Lane, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS00 "Arrived on site for keypad stuck error code . Tried beakers , unit will not go into diagnostics due to touch pad not responding . Ordering control UI . Please call to set return visit . ; ordrng 1 W11236887 (UI)"

Near Margranita Crescent, Austin, TX 78703
Clif L.

Clif L.

WASHER MAYTAG LAT9806AAE Arrived on site to replace lid switch for washing machine. Replaced parts and tested unit. Found all is functioning properly at this time. No further repairs are needed and no leaks were found at time of service.

Near Stonecliff Cir, Austin, TX 78731
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL MSD2756GEB Arrived on site for defrost failure. Found defrost heater badly warped. R&R heater ASSY and tested good. No leaks on site

Near Avignon Dr, Round Rock, TX 78681
Steve C.

Steve C.

OVEN WHIRLPOOL SF368LEPQ2 "Arrived on site for the unit oven is not heating. Tested the unit and found the valve make a loud ticking noise for the broil and unit will not heat. On bake nothing happens. Found the unit needs a new valve regulator, bake burner and igniter. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WP9758078 (burnr-oven)"

Near Pearson Way, Round Rock, TX 78665

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