Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7565 customer reviews

Thomas L.

Thomas L.

Arrived on site for no operation. For defective control panel fuse and lower oven thermostat. Replaced. Both ovens now operate.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

Near Dovewood Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.

Near Kelly Ln, Pflugerville, TX 78660
Robert J.

Robert J.

Amana dishwasher

Near Poquito St, Austin, TX 78702
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.

Near Willow Walk Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.

Near Bayland St, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for unit that will not cycle off. Entered diagnostics and found failure codes for shorted OWI and failed diverted. Replaced both and tested. All water connections were dry. 91 32

Near Co Rd 125, Highland Haven, TX 78654
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.

Near Crispin Hall Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.

Near Cactus Blossom Dr, Pflugerville, TX 78660
Connor M.

Connor M.

MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.

Near Cobblestone Dr, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

Whirlpool refrigerator model# WRF757SDEH01. Not making ice.

Near Providence St, Georgetown, TX 78633
Luis M.

Luis M.

Refrigerator-replaced fresh food Evap fan and thermistor assembly

Near Trebled Waters Trail, Driftwood, TX 78619
Thomas L.

Thomas L.

Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587

Near Farm to Market Rd 1431, Marble Falls, TX 78654
Dona W.

Dona W.

Arrived on site for no operation on right rear burner, found burned open element, and major char on infinite switch, replaced both verified operations unit check to spec.

Near Lazy Ridge Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no operations, found motor is humming and will not advance any cycle, voltage to motor is correct basket spins freely. Belt and pulley look good. All water connections dry. Jordan assisted with parts and reschedule.

Near Lazy Ridge Dr, Killeen, TX 76543
Connor M.

Connor M.

KUIX505ESS2 kitchenaid ice machine Arrived on site to test unit for not producing ice and getting very hot. Found when operating condenser fan getting power but not running. Replaced condenser fan and tested unit. Unit working properly, no leaks detected.

Near Bull Mountain Cove, Austin, TX 78746
Thomas L.

Thomas L.

Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.

Near Horseshoe Bay N Blvd, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect no suction in the convection fan of the range. Upon further inspection, the customer advised that it was the convection fan under the microwave. I changed the information in our system to show this call is for a microwave and not range. I tested the unit fan by using a sheet of copy paper and turned the unit fan on high and it sucked the paper up to it. I tested on all levels, high, medium and low and the paper stayed on all three modes. Advised the customer that there is nothing wrong with the fan itself, but if it is the duct work that is causing the issue they would need to contact their landlord or builder. Job completed.

Near Tom Kemp Ln, Austin, TX 78717
Daniel  A.

Daniel A.

WRS588FIHV Right side refrigerator door scratched. Replaced defective refrigerator door. Installed nameplate. Normal operation after service

Near Wiley Rd, Bulverde, TX 78163
Connor M.

Connor M.

MVWC565FW1 maytag washer Arrived on site to test unit for noise during aggitation. Found cam not going out of spin position. Confirmed failed actuator. Replaced and tested unit. No leaks detected.

Near Day Star Cove, Austin, TX 78746
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model KRFC604FSS00. Water filter will not reset and not able to remove filte

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I placed the unit in diagnostic mode and found that the motor would not engage and received error codes F4e3, f7e1. I removed and replaced the sump/motor and tested unit and unit operated as designed. No water leaks observed during service.

Near Cheyenne Ln, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.

Near Bent Wood Pl, Round Rock, TX 78665
Robert J.

Robert J.

Near Commons Rd, Dripping Springs, TX 78620
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for squeaking noise during wash. Found unit squeaking during aggitation. Attempted to remove rotor but was unable. Not sure if it had loctite or if it was over tightned. Could not remove with impact driver or hand tool. Screw eventually stripped. Will need to replace all parts housed by the rotor including gearcase. Office to schedule directly.

Near River Run, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for unit having a locked lid. Found that the unit lid would not open. Found that the lid lock assembly was physically broken. Replaced lock and tested. Control would not run calibration cycle. Replaced control and tested. Calibration cycle did operate properly on new control. Further tested unit and all operations are normal and all water connections were dry.

Near Kingscastle Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

Wine cellar model# KUWL204ESB. Interior light staying on.

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Connor M.

Connor M.

KRSC503ESS kitchenaid refrigerator Arrived on site to test unit for not producing ice. Found icemkaer locked up and not advancing. Replaced icemkaer and tested unit. Unit working properly, no leaks detected.

Near Upper Branch Cove, Dripping Springs, TX 78620
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Mike G.

Mike G.

MVWB835DW3, Arrived on site for unit not filling, checked unit and found that the unit is not getting hot water found that the hot water on valve is not opening to let hot water in replaced water valve and tested unit and unit is now getting hot and cold water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Ramada Dr, Waco, TX 76712
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not draining/spinning clothes dry” complaint. Inspected unit and found actuator faulty. Removed and replaced actuator. Calibrated unit. Unit checks good. No leaks detected, at time of service.

Near Gila Cliff Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

KDTE204ESS4 Not cleaning dishes. Defective motor/sump. Replaced motor/sump. Verified no leaks from water inlet/drain hoses. Normal operation after service

Near Monteverde Way, San Antonio, TX 78259
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WOC54EC0AS04, Arrived on call for rust and scratches on outer doors and control panel, installed all parts that previous tech ordered and all checks good, call complete.

Near Eleanor Cir, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect dryer not operating and showing error code. Upon further inspection, I attempted to place the unit in test mode but the unit would cooperate and displayed error code F01. I removed and replaced the control and tested unit and unit operated as designed. No lint observed during service. Job completed.

Near Farm to Market Rd 1431, Cedar Park, TX 78613
Clif L.

Clif L.

Whirlpool refrigerator KSRV22FVMS04. Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found partial frost pattern on evaporator coil (approximately 10% frosted) also did not find any evidence of Freon leak. Compressor will need to be replaced due to inefficiency in compressor itself. Also filter dryer and process stub will need to be installed to complete repair. Office will need to authorize repairs with AHS and set return appointment.

Near Lakewood Dr, Austin, TX 78750
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Mike G.

Mike G.

Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Castleman Creek Rd, Hewitt, TX 76643
Brandon C.

Brandon C.

Arrived on site for blower fan not coming on unless the light was on, found bad control switch, was wired wrong. I replaced the new control, unit tested good.

Near Coral Stone Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

Arrived on site and found bellow has come unattached, removed front panel and replaced Bellow, Edge of front tub is starting to wear and is likely why spring became unattached. If it comes off again and entirely new tub and basket would be needed to correct this which would not be cost-effective, due to the age of the washing machine. No water leaks from connections at time of service.

Near Paseo del Rio, Seguin, TX 78155
Kevin B.

Kevin B.

Arrived on site and found icemaker production is very good, took one picture. Condenser is clean and all functions are operating properly. No water leaks from connections at time of service, job complete

Near TX-46, Seguin, TX 78155
Dona W.

Dona W.

Arrived on site for no operation, found timer not sending voltage will just hum. Replaced timer, verified temps and operations, all checked good. Dryer vent clear.

Near TX-121 Loop, Belton, TX 76513
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the RC thermistor and Evap cover. Tested unit and unit operated as designed. No water leaks observed during service.

Near Lakeline Blvd, Cedar Park, TX 78613
Joseph C.

Joseph C.

WMH32519CS1 Arrived on site for “not heating” complaint. Inspected unit and found wires loose, at magnetron. Tightened connections. Tested unit. Unit is performing as designed.

Near Gerald Ford St, Manor, TX 78653
Jonathan  S.

Jonathan S.

KitchenAid refrigerator model# KRFC704FSS00. Fresh food compartment not maintaining temperatures and

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MEDX655DW1, Arrived on call for controls and start button not working on dryer, found that the actual complaint is start button fell back in to the control area so not able to start the dryer, reinstalled start switch and unit is know running and then found a hmmm noise and found pen in blower wheel so cleaned out blower wheel area and with vent hose off noise is gone when running dryer but with vent hose on still gets a faint noise from vent hose, instructed customer to purchase a more flimsy vent hose due to the aluminum one they have is causing this noise issue, no parts needed, call complete.

Near Partridge Ct, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no operation, found motor seized, water level switch defective. Customer stated hat it has not worked one time and do not want fixed, they are returning unit for an exchange. Erika assisted. All water connections are dry.

Near East Avenue M, Belton, TX 76513
Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Mike G.

Mike G.

WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18

Near Buckingham Pl, Hewitt, TX 76643
Thomas L.

Thomas L.

Removed and replaced right rear burner valve. Valve was bound up and would not turn. Tested for gas leaks and none were found. All burners are now working properly.

Near Nighthawk Way, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model MET8776BS00, Arrived on call for no power to unit, found outside breaker had tripped so turned breaker back on and all of unit is running ran ovens and all top burners and voltages at terminal block and outlet are good, customer will need to contact a electrician to have outlet and breaker checked due to posable faulty breaker or connection in outlet did get a flash from outlet when unplugging it, customer to contact a electrician.

Near Buckboard Blvd, Round Rock, TX 78681
Joseph C.

Joseph C.

WDF520PADM7 Arrived on site for “dispenser door broken” complaint. Inspected unit and found dispenser door broken. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Nijmegen Dr, Austin, TX 78617
Connor M.

Connor M.

WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Fiund both adjusters had rollers broken off. Replaced with new adjuster kit. Unit working properly. Attached picture of work order for lowes installers dating 5/25 which makes unit in warranty. No leaks detected.

Near Tilden Trail, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for inlet valve sensor showing open or shorted, installed valve and all checks good after testing, error code did not return, call complete, no water leaks after repair.

Near Henneman Drive, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the UI and main control. Tested the unit and unit operated as designed. No water leaks observed during service.

Near Silver Fountain Dr, Leander, TX 78641
Connor M.

Connor M.

WRT311FZDW whirlpool refrigerator Arrived on site to install door for liner damage. Installed and checked for proper fitting shelves. Unit working properly, no leaks detected.

Near Denise Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

Arrived on site for oven fans not shutting down and error code f3e1, found bad control board, replaced control board, unit tested good.

Near Pecan Chase, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and all operations were normal. All water connections were dry. Found no store fault codes. However the bearings in the gearcase are failing and the customer does not wish to spend approximately $500 to do this repair.

Near Mistflower Ln, Georgetown, TX 78633
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WFG530S0ES1, Arrived on call for oven not heating properly, found that actual complaint is intermittently will not heat back up, found the bake igniter connection was loose and was backing out so tightened connection and reconnected it fully, retested and was not able to get symptom to repeat.

Near Dunstan Beacon Ln, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced he UI and control. Tested unit in diagnostic mode and unit operates as designed. No water leaks observed during service.

Near Hegarty Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for Error code on dishwasher f2e2, found faulty UIB was not communicating with Central control board. I replaced UIB unit tested good. Collected 399.47 on cc. UIB 209.04 Labor Dw135 159.99

Near Cherokee Draw Rd, Austin, TX 78738
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WCG97US6DS00, Arrived on call for middle burner is heating but not the way it wAs before, found that power burner orfis had grease in it so cleaned burner head and orfises and checked operation and know flame is fully lit, all checks good, no gas leaks at time of call.no parts needed, call complete.

Near Pearl Kite Drive, Pflugerville, TX 78660
Connor M.

Connor M.

MGR6775ADW maytag oven Arrived on site to test unit for not baking in lower section. Found glow igniter not coming on. Ingiter tested open. Ordering igniter for return. Jordan approved 5/1

Near Stage Coach Trail, Austin, TX 78745
Lou S.

Lou S.

arrived on site to inspect refrigerator not dispensing water but is making ice. I checked the dispenser and could hear the valve turning on. I verified that the filter was not the issue of no water. The customer advised that the ice maker made a batch of ice this morning. I verified that the water source was turned on and purged the water to remove any debris and then I removed and replaced the water valve and the unit still did not dispense water. I removed and replaced the water inlet valve and the unit operated as designed. No water leaks observed during service. There were large gaps between the cabinet and inner lining at the bottom of the opening of the rc and fc. I used manufacturer approve silicone and sealed the gaps. Job completed.

Near Old 2243 W, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and set unit to preheat and it reached temperature in expected time. Took 1 picture of element. Turned on all cooktop elements except LF which is covered in foil and they are all heating properly. Customer has covered left front element with foil because connection has burnt out, took one picture will need to bring back new element and new surface receptacle to correct issue.

Near Farm to Market 1516, Converse, TX 78109
Brandon C.

Brandon C.

Arrived on site for f35 error code, water over filling tub. Checked connections at pressure hose, tested good, tested drain pump, tested good, tested pressure switch, tested good, water valve opened and closed good. Found water around the drain hose in the wall, instructed customer to have the drain pipe cleaned out. Collected service fee.

Near Chisholm Trail, Austin, TX 78734
Dona W.

Dona W.

Arrived on site for no drain on washer, found mechanically broken lid switch, replaced lid switch, verified full drain and spin, filled unit, agitated, drained and spun. All water connections dry.

Near Rolling Hills Dr, Killeen, TX 76543
Dona W.

Dona W.

Arrived on site for no drain condition, found diverted on lower rack had been moved. Reseated and verified full load with all drains working. All water connections dry unit checks good.

Near Rolling Hills Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WED4815EW1 Arrived on site for “clothes not drying” complaint. Inspected unit and found high limit thermostat blown, due to blocked vent line. Removed and replaced thermostat. Unit is performing as designed. Instructed customer to refrain from use until venting has been cleaned. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Sherri Berry Way, Manor, TX 78653
Connor M.

Connor M.

MVWX500XW0 maytag washer Arrived on site to test unit for not spinning water out of clothes. Found when trying to agitate or spin the motor would just hum and basket would not move. Diagnosed bad capacitor. When replacing capacitor found damaged wire on connector. Re did connections and replaced capacitor. Unit working properly, no leaks detected.

Near Tall Oaks Trail, Austin, TX 78737
Joseph C.

Joseph C.

WRT318FMDM02 Arrived on site for “seal damaged on fresh foods door” complaint. Inspected unit and found gasket out of track. Reinserted gasket and used hair dryer to seat gasket to cabinet frame. No leaks detected, at time of service.

Near Mark Christopher Way, Manor, TX 78653
Brandon C.

Brandon C.

Arrived on site for glass broken on oven, removed broken inner glass, installed new glass, tested good. Collected 269.75 on check

Near San Savio Ct, Austin, TX 78738
Dona W.

Dona W.

Arrived on site for no ice production found stalled ice maker motor. Replaced ice maker assembly. Unit called for water and started ice production, checked temps, fridge is at 36 degrees, freezer at 5 degrees

Near S General Bruce Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site for door handle issue. Found that the right Side handle set screw had cracked and handle was no longer securely attached to the front panel. Replaced and tested. All water connections were dry.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

WRF757SDEM Not producing ice bran diagnostic. Error code E2 for motor lost position. Replaced icemaker. Verified normal operation after service. No leaks detected

Near Ajuga, San Antonio, TX 78261
Mike C.

Mike C.

Whirlpool microwave WMH31017FS0 Arrived to find interior light flickering when the door is opened. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near San Michele St, Round Rock, TX 78665
Connor M.

Connor M.

WFW94HEXW2 whirlpool washer Bellow-169.41 FL370-99.99 arrived on site to test unit for leaking during large loads. Removed bellow completely to closely inspect and found to small rips. Replaced bellow and tested unit. Unit working properly, no leaks detected. Collected balance via cc.

Near Pecos St, Austin, TX 78703
Dona W.

Dona W.

Arrived on site for unit not going in to spin cycle, worked for a few loads after board replacement then started same problem unit would fill on wash then go straight to drain and shut off, because pressure transducer on board not relaying water height. Replaced control and ran unit through full normal regular cycle with bedding. Unit filled, agitated, rinse, and spun. New control was faulty. All water connections dry. No errors.

Near Camellia Dr, Temple, TX 76502
Thomas L.

Thomas L.

Arrived on site to correct right front not lighting issue. Found that small portion of the right front burner would not light. Found small obstruction in orifice. Corrected and tested. All burners not work properly.

Near Woodland Park, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for washer vibrating during cycle, I leveled the unit the best I could on the tile floor, I recalibrated the unit, tested good. Instructed customer to wash like items with like items.

Near Hidden Creek Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

JDB1100AWS jennair dishwasher Arrived on site to install parts for repair. Installed sensor and thermostat. Ran unit for 10 minutes to check for proper function and leaks. Unit working properly, no leaks detected. Collected remaining balmce via cc.

Near Meriden Ln, Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.

Near Germander Road, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for low water in tub, found customer is using options for cycles with less water, instructed customer on operations of unit. Verified with full load of clothing that unit is getting enough water per mfg measurement. All water connections dry. Unit running to spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Dona W.

Dona W.

Arrived on site for not heating properly, found customer is using sensor dry and washing mixed loads, explained timed dry functions and sensor dry functions, checked that ducting is clear and temperature and airflow are good. All operations check to mfg spec.

Near Wyndham Hill Pkwy, Temple, TX 76502
Daniel  A.

Daniel A.

WMH31017FB Microwave not closing/latching. Defective interlock/switch assemblies. Replaced upper lower interlock switches/interlocks Tested unit working normal. Switches shorted fuse. Replaced fuse

Near Elderberry, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for poor drying conditions and odors. Tested operations which were all normal. Heater did energize and sizzle water. Incoming water to unit was 107 degrees. Unit has no drying agent in dispenser. Water connections were dry.

Near TX-29, Liberty Hill, TX 78642
Lou S.

Lou S.

arrived on site to inspect refrigerator light not working and a broken shelf. Upon further inspection, I found that the light is fine, but the light switch is sticking keeping the light from coming on. Quoted the customer $39.83 for to replace the shelf and customer agreed to cost and paid. Office to order light switch and scheduled return service for 05/01/18 MS. No water leaks observed during service.

Near Granite Hill Dr, Leander, TX 78641
Connor M.

Connor M.

WRS588FIHZ00 whirlpool refrigerator Arrived on site to test unit for no ice production. Found clogged filltube, and bad icemaker. Unclogged fill tube and replaced icemaker. Facia heater failed, also clips that hold ice maker in place the left one is slightly recessed. Will need to order door for return. Office to schedule directly.

Near Wilderness Oaks, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for no drain condition, found unit is draining but not spinning clothes leaving excess water. Replaced actuator due to not engaging on spin cycle. Re calibrated, ran through short cycle. All water connections dry, unit is spinning. All operations checked good.

Near Morgan's Point Blvd, Morgan's Point Resort, TX 76513
Luis M.

Luis M.

Refrigerator-replaced mullion divider

Near Galacia Dr, Austin, TX 78759
Mike C.

Mike C.

Whirlpool Refrigerator WRS325FDAW01 Arrived to install new ice container. Checked operation and unit checks good.

Near Creek Mill Path, Georgetown, TX 78633
Kevin B.

Kevin B.

EV250NXTQ02 Arrived on site and found Frost has dissipated, added silicon in between inner liner and counter cabinet in order to assist with freezer seal. No water leaks from connections at time of service

Near TX-46, Seguin, TX 78155
Thomas L.

Thomas L.

Arrived on site for sparking during operation. Tested unit and found no problems. Discussed with customer that if the bilevel rack touches the wall it makes a metal to metal situation which will cause sparking. Customer informed me that since that rack was taken out the unit has never spark since. Operations are normal.

Near Co Rd 111, Georgetown, TX 78626
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for shaking violently during spin even when empty. Found basket has small amount of play likely indicating bent chaft on gearcase. Unable to confirm is gearcase or basket is bad. On return both parts need to be replaced. Will need two hours. Office to schedule directly.

Near Shire Meadows, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating. Upon inspection, I placed the unit in diagnostic mode and found an F8E2 error code. Ran the unit in diagnostic mode and found that the drain pump would not engage so I verified the connection. Office to order drain pump and schedule return service for 05/01/18 MS. I will return with pre diagnosed control and UI on next service. No water leaks observed during service.

Near Lake Mountain Ln, Leander, TX 78641
Jerry C.

Jerry C.

WMH31017FS0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and all three switches and mounts. I removed and replaced the door. I found the front of the chassis bent inward and I corrected it. Operational test good.

Near Sundrops St, Leander, TX 78641
Luis M.

Luis M.

Ice machine-installed new external drain pump

Near General Williamson Dr, Austin, TX 78734
Connor M.

Connor M.

WRX735SDBM whirlpool refrigerator Arrived on site to test unit for no ice production. Found icemaker continuously rotating when forced into harvest mode. Replaced icemaker. Unit did not cycle with door closed. Found surface on door that strikes switch is warped. Door will need to be replaced. Pic attached to quick pics. Added temporary spacer to allow ice production. Office to schedule directly.

Near Ponderosa Dr, Canyon Lake, TX 78132
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven door outer glass and handle. Tested unit and unit tested good. Job completed.

Near Cypress Creek Road, Cedar Park, TX 78613
Dona W.

Dona W.

Arrived on site for no operation, found open thermal fuse. Replaced, unit is running to spec, verified clear ducting, timer advancing, not sticking on heater relay. Good airflow. Unit checks good.

Near Deek Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Arrived on site for no fill condition. Customer explained the unit would fill but would not fill enough. Found unit to,be working properly.

Near Windwood Dr, Kingsland, TX 78639
Dona W.

Dona W.

Arrived on site for drawer freezing on evaporator cover, found damper not opening upon testing, will replace evap fan with wiring upon return. Ordered cover and mullion in case of brittleness. Discussed with customer that they will turn unit off to defrost for return. Discussed using towels. All water connections dry

Near Deek Dr, Killeen, TX 76549
Luis M.

Luis M.

Refrigerator-replaced diffuser assembly

Near Waymaker Way, Austin, TX 78746
Connor M.

Connor M.

MVWB835DW3 maytag washer Arrived on site to test unit for long fill error. Found hot water valve not opening when given power. Replaced and tested unit. Unit working properly, no leaks detected. Instruct on proper use and care.

Near John Charles Rd, Bulverde, TX 78163
Connor M.

Connor M.

KRMF706EBS kitchenaid refrigerator Arrived on site to test unit for left shelf light flickering. Found hook at rear on one side was painted over not allowing good contact for light. Sanded paint down, light now staying on constantly. No leaks detected.

Near Old Boerne Rd, Bulverde, TX 78163
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model ED5GHEXNL00, Arrived on call for loud noise from unit, found condenser fan motor is bad and fan blade is warped due to shaft is loose in motor and kept hitting fan mounting, will order condenser fan motor and blade, instructed customer to turn unit off and put all food in to coolers so if condenser fan motor fails when she is not home will posably loose food and cause further damage, Skyped office parts and talked to jordan and will reschedule for 4/30/18

Near Windy Park Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found wheels and stops have failed, after replacing the top rack is now operating properly. No water leaks from connections at time of service, job complete.

Near Scarlet Fire Dr, Converse, TX 78109
Kevin B.

Kevin B.

4/25/18 9:08: KB there 4/25 WED, 7:56 to 8:26, Arrived on site and inspected unit and found no power showing on control board, found correct power at outlet and after replacing control board all function has returned to washing machine. Ran a calibration cycle and an automatic a test cycle and all functions are operating properly. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 2 QuickPics

Near O'Connor Rd, Live Oak, TX 78233
Thomas L.

Thomas L.

Arrived on site for no spin condition. Tested unit and found unit would not spin or drain. Remove drain pipe and found that it’s impeller was biting against it’s own housing. Corrected situation and tested. All operations were normal and dry.

Near Ocotilla Dr, Marble Falls, TX 78654
Lou S.

Lou S.

arrived on site to inspect dishwasher asking a grinding noise. I placed the unit in diagnostic mode and received error codes 6/4, 5/1, 9/1, and 5/2. The unit would not fill with water and while attempting to fill, the motor was making a grinding noise. I tested the drain and it tested good. I removed and replaced the sump/motor, tested unit and unit operates as designed. No water leaks observed during service.

Near Tribal Way, Leander, TX 78641
Daniel  A.

Daniel A.

WOS51EC0AS03 Control panel not coming on. Defective thermal fuse. Replaced fuse. Blower not operating. Corrected blower wire connections. Verified normal operation after service

Near Magnum, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and replaced all parts diagnosed on previous visit, LEDs are now turning on properly and requested that customer monitor freezer door to see if condensation has stopped. No water leaks from connections at time of service, job complete

Near Bulverde Rd, San Antonio, TX 78261
Robert J.

Robert J.

MAH6500AW2 Maytag washer noise

Near Berkeley Ave, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for improper door operation. Fresh food section door was loose and not closing properly due to hinge scores were not secure. Corrected middle hinge screw situation and door now operates properly.

Near Pecan Valley Dr, Marble Falls, TX 78654
Robert J.

Robert J.

WTW5000DW0 Whirlpool washer leaking

Near Mesa Verde Cir, Austin, TX 78749
Robert J.

Robert J.

Near Kinney Ave, Austin, TX 78704
Lou S.

Lou S.

arrived on site for to inspect microwave door not closing. Upon further inspection, I found that the light stays on when the unit is operating as if the door was open. I pushed on the door and the light turned off. Due to this unit being an oven/microwave wall unit, I had to removed the oven to replace the interlocks. Removed and replaced both interlocks, tested unit and unit operates as designed. Job completed.

Near Tribal Way, Leander, TX 78641
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Mike G.

Mike G.

MEDB835DC4, Arrived on site for unit taking to long to dry checked unit and found that the unit has good air flow and unit is heating checked unit and found that the the dryness level is at 2 reajusted dryness level to 3 15% more checked unit and unit checked fine at this time... checked and cleaned out all lent found from unit....

Near Farm-To-Market 2086, Temple, TX 76501
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced all parts, unit tested good.

Near Shelton Ranch Rd, Dripping Springs, TX 78620
Kevin B.

Kevin B.

Arrived on site and inspected dishwasher and found dispenser door gasket is loose and dispenser door has come off track. Replaced dispenser door and spring and it is now operating properly. No water leaks from connections at time of service, job complete

Near Marshall Rd, San Antonio, TX 78259
Luis M.

Luis M.

Refrigerator-repaired light switch remolded fresh food door seal

Near N Bluff Dr, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for no light operation. Found the freezer door was not depressing switch properly to turn on light. Adjusted door and operations are now normal. Water connections are dry.

Near Live Oak Dr, Marble Falls, TX 78654
Robert J.

Robert J.

Kgsa906pss00 gas range control

Near Kinney Ave, Austin, TX 78704
Dona W.

Dona W.

Arrived on site for fridge not cooling below 55 degrees, found unit is completely frosted over, ran test for fans found condenser fan not turning on. Will need condenser fan. Will replace evap cover and condenser fan on return. May need control. Sarah assisted with reschedule and part. All water connections dry. Customer will defrost unit before tech returns. Discussed towels and defrost procedure.

Near Province Point, Harker Heights, TX 76548
Luis M.

Luis M.

Refrigerator-replaced diffuser and defrosted water tank

Near Hovenweep Ave, Austin, TX 78744
Mike C.

Mike C.

Whirlpool Microwave WMH73521CS6 Arrived to find unit not always starting a cycle and saying open/close door in the display. Found door switches and interlocks bad. Installed new door switches and interlocks, checked operation and unit checked good.

Near E Palm Valley Blvd, Round Rock, TX 78664
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Mike G.

Mike G.

WDF520PADM7, Arrived on site for unit will turn off in med cycle, checked unit and found no error codes and found when vent fan starts unit will turn off unit will need vent assy and gasket checked unit for water leaks and no leaks found at tim of srv... ordering part per JA r/s next apt for 4/27/18 customer is not able to be home for srv on 4/27/18 and is wanting next apt for 5/2/18

Near Kendra Dr, Temple, TX 76502
Kevin B.

Kevin B.

Arrived on site and found a van lights are constantly on, sent oven into diagnostics and found under oven light door is registering as closed and load is showing off. Spoke with Jenn air tech line SR7721824324 Kathy, she has an internal notation that this is a Software issue they are aware of but currently there is no fix available. A service pointer to correct the problem will be released sometime in the future.

Near E Evans Rd, San Antonio, TX 78266
Steve C.

Steve C.

Arrived on site for the unit control panel started to smoke. Removed the control panel and found the control has shorted and melted. Called Whirlpool Sr#7721824192 Andrew and advise safety will contact customer. All water connections were dry at the time of service.

Near Andele Way, Liberty Hill, TX 78642
Thomas L.

Thomas L.

Arrived on site for improper operations. Tested all functions and all working properly. There were no water leaks. Instructed customer to let us know if any other issues arise.

Near County Rd 120, Marble Falls, TX 78654
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5000DW2, Arrived on site for unit take to long to dry, checked unit air flow with vent hose hooked up and unit has very week air flow removed vent hose from unit and unit has good air flow found that the customer will need vent from the wall going out side cleaned out, checked nd cleaned out all lent found from unit, unit checked fine at this time.....

Near Autumn Wood, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Mike G.

Mike G.

WED5700VW0, Arrived on site to install new timer checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time....

Near Hogan Rd, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced adjuster and leveled the unit, everything tested good. Collected 129.89 on check.

Near South Bay Ln, Austin, TX 78739
Lou S.

Lou S.

arrived on site to inspect noisy dryer. Upon inspection, I turned the drum and found that the unit was making an extremely loud metal to metal grinding noise. I removed the top of the unit and found that the control bracket was missing a screw and it was resting on the outer portion of the drum and was causing the grinding sound. I replaced the screw and set the bracket back in place and tested the unit and the unit operates as designed. No lint observed during service.

Near Brave Face St, Leander, TX 78641
Thomas L.

Thomas L.

Arrived on site for Noisey operation and no cool condition. Turned breaker back on to power up unit. All operations started up now normal. All water connections were dry.

Near Hwy 1869, Liberty Hill, TX 78642
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, I replaced drain pump, unit tested good. Also found a kink in the drain line that was preventing a good flow. Collected 108.24 on cc

Near Austral Loop, Austin, TX 78739
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GX5FHDXVY04, Arrived on call for improper temps in unit, previously found evap fan running while unit was in defrost, found only top half of the freezer evap coil built with ice which is a indication of incomplete defrost, called whirlpool tech line and talked to kevin file number 7721820855, freezer sensor reads 13.7 k ohms at 60 degrees which is with in range, checked fresh food sensor and was out of range replaced control and fresh food sensor harness freezer sensor harness not needed and programed control, and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Wiltshire Dr, Hutto, TX 78634
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the outer door glass and door gasket. Installed an installation strip as advised in a service pointer. Tested unit and unit tested good. Advised customer of my work. No gas leaks detected during service.

Near Brenham Ln, Leander, TX 78641
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike G.

Mike G.

MGR8700DS3, Arrived on site for broiler not working checked unit and found that the broiler ignitor is not Sparking replaced broiler ignitor checked unit and found that the broiler is now now lighting checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time....

Near Bishop Dr, Waco, TX 76710
Mike C.

Mike C.

Whirlpool microwave WMH32517AS1 Arrived to check unit for not heating. Found 122 volts at high voltage transformer input side. Found capacitor and diode have shorted out the magnetron. Installed new capacitor, diode and magnetron, checked operation and unit checks good. MW140 $159.99 - Magnetron $149.97 - Capacitor $67.65 - Diode $45.64

Near Pedernales Falls Dr, Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for knocking noise, found hot and cold water hoses swapped on back of unit, when valve turning on and off hoses hitting back of machine. All parms checked good, all water connections dry. Customer will swap hot and cold. Customer needed to pick up kids. No abnormal noises no errors. All operations normal.

Near Catalpa Ct, Belton, TX 76513
Thomas L.

Thomas L.

Arrived on site for inspection of unit that caught on fire. Found that the entire control panel area was charred from fire that happened in left side of the control board. Control panel 4451063 is discontinued. Main control board 4448869 is discontinued. The entire wire harness for both units would have to be replaced. Due to heat it appears that the wave guide got damaged and that is not a replaceable part. My opinion is that this unit is not repairable and I would be afraid that every electrical component in both unit would have to also be replaced as it is still not for certain which part caused fire. This unit also caught house cabinet on fire as well. The customer has expressed that they could never trust this unit again.

Near Tarbet Trail, Horseshoe Bay, TX 78657
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Mike G.

Mike G.

WDTA50SAHW0, Arrived on site to install new OWI sensor checked unit after repair and unit washing and element is heating checked unit for water leaks and no leaks found at time of srv...l unit checked fine at this time....

Near Carolinda Dr, Waco, TX 76710
Dona W.

Dona W.

Arrived on site for fridge drawer not shutting because of ice build up, defrosted full evap, replaced evap cover with new screws on top, installed wire harness. Verified temps unit checked ok, customer to monitor, all water connections dry.

Near Beachcomber Dr, Morgan's Point Resort, TX 76513
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling. Upon inspection, I found that the evaporator cover had ice buildup on it. I was able to get the Evap cover off to inspect the Evap coil and found a large amount of ice buildup on the coil. I advised the customer that they would need to defrost the unit before I could go any further with service. I had the customer sign a waiver and advised the customer to put several towels down around the unit due to water spillage. Also advised the customer to use a wet/vac to vacuum up as much water as they could to protect their floors. Office to order Evap cover and return service is scheduled for 04/26/18 CS. I will return with RC Thermistor. No water leaks observed during service.

Near Abbot Cove, Volente, TX 78641
Luis M.

Luis M.

Refrigerator-installed water line to unit

Near Big Brown Drive, Austin, TX 78737
Brandon C.

Brandon C.

Arrived on site for dishwasher not cleaning dishes, found power getting to wash motor, found bad wash motor. I replaced sump, unit tested good, water lines were dry at time of service.

Near Sea Hero Place, Austin, TX 78737
Thomas L.

Thomas L.

Removed and replaced fresh food section door due to surface rust with permission of factory. All water connections were dry.

Near Quail Trail, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRT111SFDW03, Arrived on call for buzzing noise from unit, found ive buildup only around fan motor, tested defrost and is good and cleared ive from evap fan and has good speed and no noise, sealed were inside liner meets outer cabinet on both sections due to air infultration to the fresh food and freezer causing ive around the evap fan motor, no parts needed, call complete, unit is not connected to water.

Near Lampting Dr, Pflugerville, TX 78660
Connor M.

Connor M.

KUDC10FXSS4 kitchenaid dishwasher Control-198.42 wire harness-115.30 arrived on site to test unit for smoke and arching coming from control panel. Found control caught on fire and melted harnes where power goes into control. Will need harness and control to repair unit. Sw approved 5/1

Near West Ave, Austin, TX 78705
Connor M.

Connor M.

KSGG700ESS0 kitchenaid range Cooling fan-105.61 labor-169.99 arrived on site to test unit for not baking giving error code of cooling fan too slow. Diagnosed bad cooling fan. Replaced cooling fan and checked all function. Unit working properly at time of service.

Near West Ave, Austin, TX 78705
Daniel  A.

Daniel A.

WFW95HEDC0 Washer not advancing certain cycle. Ran diagnostic. Error code F1E1. ACU corrupted. Replaced ACU. checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Verde Trce, Bulverde, TX 78163
Daniel  A.

Daniel A.

MHW3505FW1 Not washing/drain pump on continuously. Diagnostic error for no fill long fill. Verified no pressure hose/hot -cold incoming water. Replaced pressure sensor b normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Verde Trce, Bulverde, TX 78163
Brandon C.

Brandon C.

Arrived on site for unit not draining, found bad drain pump, also cleaned out drain line, unit tested good.

Near Lipan Apache Bend, Spicewood, TX 78669
Lou S.

Lou S.

arrived on site to inspect oven not heating. Customer advised that she turned the unit on preheat at 350 degrees and when she came back to put food in, the unit was still at 100 degrees. I placed unit in bake mode at 350 degrees and checked the Ignitor. The Ignitor never engaged. I checked ohms at the Ignitor and it was open. I installed an Ignitor and tested the unit and the unit operated as designed. No gas leaks detected during service.

Near Prize Oaks Dr, Cedar Park, TX 78613
Luis M.

Luis M.

Refrigerator-installed update fresh food evaporator,compressor and filter drier

Near Wingreen Loop, The Hills, TX 78738
Joseph C.

Joseph C.

WDF330PAHS1 I’ve done site for “wash cycle not working” complaint. Inspected unit and found water supply valve shut off. Cut water on and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Abbey Glen Ln, Austin, TX 78753
Robert J.

Robert J.

WFG505M0BS2 Whirlpool has range

Near E Fm 150, Kyle, TX 78640
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model AMV1150VAS5, Arrived on call for microwave not heating found unit drawing 4 watts when running, found cap, diode and mag are bad, replaced all 3 and tested and all checks good, unit is know heating, call complete.

Near Halo Dr, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for unit leaking profusely from door, found leveling legs were low. Raised legs. also found crack on left and right hand side of inner door, latch is broken off of UI side, will need latch kit, and UI and inner door. Water connections are dry. Has been leaking for a couple months, customer has still been running, took pictures of flooring. May need authorization. Leaking stopped once legs were leveled. Erika assisted with parts office will need to reschedule.

Near N Beal St, Belton, TX 76513
Dona W.

Dona W.

Kesha file#7721815050, spoke with tech line. No errors heater ohms correctly, voltage good from control to element. Incoming water temperature 126degrees. Rinse aid has been turned up to 3. All operations are working correctly at this time. Discussed with techline that customer needs to run water prior to starting load, if delayed always purge water before running. Per customer dishes are clean but not all are dried. Did not feel as though it was hot enough inside and dishes did not feel hot. All water connections dry.

Near N Beal St, Belton, TX 76513
Lou S.

Lou S.

arrived on site for dishwasher with error code F2E2. Upon inspection, I attempted to place the unit into diagnostics, but the unit would not respond. I disconnected the UI from the main control and turned the power source on and the units drain pump activated. I reconnected the UI to the control and still had no operation. Office to order UI and schedule return service. I will return with the main control on next service date. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

Arrived on site for washer not draining, I found broken lid switch, replaced lid switch, unit tested good. Water lines were dry at time of service.

Near W Hwy 290, Dripping Springs, TX 78620
Lou S.

Lou S.

arrived on site for refrigerator/freezer not cooling. Upon further inspection, I found that the freezer coil had not frost pattern. I felt the compressor and it was cold to touch. I verified ohms to the compressor and verified ohms to the start device and found that the wiring was not correct. I corrected the wiring and tested unit and the unit tested good. Unit began to cool as designed. No water leaks observed during service.

Near Maurice Dr, Cedar Park, TX 78613
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Mike G.

Mike G.

WDF520PADW7, Arrived on site to install new OWI sensor and motor and pump checked unit after repair and unit is now washing and heating checked unit for water leaks and no leaks found at time of srv... control is not needed unit checked fine at this time....

Near J L Brazzil Loop, Waco, TX 76705
Connor M.

Connor M.

MAV2755AWW may tag washer Arrived on site to test unit for not working. Fiund unit not operating on any cycle. Found if plug is pushed at a certain angle while plugged into outlet unit would come on and operate as designed. Instruct customer on having outlet replaced by an electrician. No leaks detected.

Near Bierce St, Austin, TX 78701
Connor M.

Connor M.

WFG530S0ES1 whirlpool oven Arrived on site to test unit for gas smell when not in use. Insoected all connections. Unit has already been bubble soaped by plumber. All connections checked fine visually. Tunred gas on and was unable to smell it until unit was moved. Gas line connected to range is slightly too short, causing tension to be put on it when moved. With out proper instrumentation i am unable to accurately locate leak. My guess would be related to the short gas line. If gas line is the root of cause it will need to be replaced by rhe builder as it is not considered part of the appliance. Instruct customer on cintacting gas company to have leak diagnosed with correct tools.

Near Rainey St, Austin, TX 78701
Mike C.

Mike C.

Whirlpool oven WOS51EC0AS04 Arrived to find unit not making any sound when making selections. Found user interface bad on unit. Installed new user interface and checked operation, checked good.

Near Lime Creek Rd, Cedar Park, TX 78613
Steve C.

Steve C.

Arrived on site for the unit will not turn on. Tested the unit and found the control is shorted. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near W Business 190, Copperas Cove, TX 76522
Paul R.

Paul R.

KitchenAid Range Model KSGG700ESS1. Arrived onsite for the range that started smoking real bad when the oven was started and it’s coming from around the convection fan. I tested the oven and it is no longer smoking. I suspect that there was an extra amount of oil inside the cavity causing the issue. I removed the lower panel and the fan cover to make sure there was no packing in either place. The unit is working as designed. Call complete.

Near Sweetwater Trail, Austin, TX 78750
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for door out more on the left than the right, replaced outer oven door glass and frame glass and all checks good, control panel not needed, all checks good call complete, see pic. Instructed customer door will pull in more ounce they have had enough uses and it compresses gaskets more.

Near Tasmanian Tiger Trace, Austin, TX 78728
Luis M.

Luis M.

Refrigerator-installed new icemaker

Near High Plains Trail, Spicewood, TX 78669
Daniel  A.

Daniel A.

WCG97US0DS00 Center burner irregular flame. Yellow flame. Not burning properly. Inner and outer orifice reverses on center burner. Corrected orifice position. Normal operation after service. Verified proper ignition/flame

Near Patty Dr, Canyon Lake, TX 78133
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655
Mike G.

Mike G.

WRF736SDAM11, Arrived on site for unit not making ice checked unit and found that icemaker motor has stoped working unit icemaker will need to be replaced, replaced icemaker and checked unit and icemaker is now working and is calling for water checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....

Near FM 2643, Lorena, TX 76655

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