We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Jarrell, TX 76537
Jonathan S
Job Details: 09/03/2021
"Arrived on site to install previous diagnosed part. Removed failed control,and installed new. Assembled unit and performed diagnostics mode. Ran automatic test cycle and found all operating. Ran on normal cycle until unit went to wash cycle. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Pflugerville, TX 78660
Matthew
Job Details: 09/03/2021
Arrived onsite for microwave light not coming on. Upon inspection found faulty control board not sending voltage to housing and bulb. Customer also complained that display screen also goes out from time to time. Need to order and replace Control and display . Office to reschedule ; ordrng 1 W11333816 (DISPLAY BOARD ) and 1 W11342846 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer I found customer has a noise recording during agitation. Washer is still in an alcove has not been made accessible. Was able to lift up front of washer 2 inches and used iPad camera to see the use an care guide is under the washer directly below the moving rotor. This is likely making contact and making noise during the cycle. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Lou
Job Details: 09/03/2021
"Arrived on site to inspect range trim damage. Upon further inspection, I found the top of the control panel dented inward/warped (photos). I am ordering the control panel and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11531750 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a dishwasher with rust on the screws and door. Upon arrival the customer pointed out some rust accumulating on the screws around the inner door that attaches to the outer door. I removed the screw and found the tub was not rusting, but the screw had corroded a little.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected refrigerator and found after 18 hours of running interior is still at +80?. Spoke with CS, will need to order Nitrogen, Oil less gauges, condensor, compressor, dye less drier.; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 Nitrogen (Nitrogen) and 1 Oilless (Gauges)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Lakeway, TX 78734
Robert
Job Details: 09/03/2021
Arrived on job to replace previously diagnosed parts. Found the bearings are bad on washer too.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Luling, TX 78648
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found no power to console. Replaced console and tested unit, all functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Austin, TX 78704
Jacob
Job Details: 09/03/2021
Arrived onsite to replace adjuster kit in the unit. Replaced adjusters. Tested the rack. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/03/2021
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78757
David Z
Job Details: 09/03/2021
Arrived on site to follow up on washer that was going off balance and making noise. On arrival I found the tub hanging to one side. I opened the unit and found the suspension rod in the front left had broken through the pocket on the tub. Called NEW tech line and reported.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Copperas Cove, TX 76522
Al
Job Details: 09/03/2021
"Arrived on site and inspected side by side refrigerator crisper drawer issues. Customer advised the delivery drawers seem to scrape when loaded and when opened. He advised he applied cooking spray and drawers seem to do better. I advised with this model the drawers dont have rollers for the drawers. He didnt want he holders, he said his solution would be fine. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/03/2021
"Arrived on site to install previously diagnosed part. Removed actuator and installed new actuator. Ran diagnostics and washer filled, agitated, drained, and spun. Washer is running as designed. Job completed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Noah D
Job Details: 09/03/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the drum liner was off causing issue, replaced drum with new drum and moved hardware. Al functions worked with no issues. Run cycle with no gaps. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Cedar Park, TX 78613
David S
Job Details: 09/03/2021
"Arrived on site for UNIT NOT DRYING THE DISHES ALL THE WAY-ADVISED ON RINSE AID USE. We up unit into diagnostics found no codes stored. We ran unit through diagnostics cycle and found all functions working except the heating element after cleaning out hard water build up out of filter.Upon further inspection found the element broken. office to reschedule ; ordrng 1 W10518394 (Heating element)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found customer has a audio recording of noise during agitation. Inspected and Gearcase assembly and found shield is worked upwards and making contact with belt pulley. Used heat gun to reshape shield, noise should stop now, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78748
Robert
Job Details: 09/03/2021
Arrived on job for complaints of noise . Unable to duplicate error.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/03/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and ran a calibration cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Jacob
Job Details: 09/03/2021
Arrived onsite for unit not washing the dishes. Tested unit in automatic diagnostics and found that the sump and motor is not working to spray the water to clean the dishes. Order new sump and motor. Office to reschedule ; ordrng 1 W10837401 (pump&motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/03/2021
"Arrived on site for refrigerator having odd oder . Inspected unit and work area. Checked back of unit for insulation break down, checked good. Found unit not connected to water. Attempted to identify oder, no smells at time of service. Recommend to remove water filter since not in use. Found temperature within range. Found RC door cam broken and RC door not closing properly. Will need to replace door cam to repair. Removed door to gain access to cam. Removed failed upper and lower cam. Added grease to cam for smooth closer and to help cam last longer. Tested door operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78758
Scott
Job Details: 09/03/2021
"Arrived on site for dryer not tumbling . Found no motor pulley , also found motor pulley sheared off . Replaced motor pulley and idler pulley and belt . Unit is now operating and drying properly . No lint build up at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Scott
Job Details: 09/03/2021
"Arrived on site , replaced ice maker with all of icemaker kit . Ran a harvest test , all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Justin
Job Details: 09/03/2021
"Arrived on site for a microwave with the bottom light not turning on. I gained access to the bulb socket and found the harness burnt to the socket. I then checked voltage to the socket and found the control not sending any. This indicates a faulty control. In order to fix, we would need to replace the control, harness, and the socket.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Riesel, TX 76682
Tyler
Job Details: 09/03/2021
Arrived on site for washer not functioning correctly. Upon arrival I entered diagnostics and found f7e1 error. Upon further inspection I found actuator had come completely uncounted from gearcase. I replaced actuator and reassembled and tested unit. Found washer now fully functioning as designed and no leaks during repairs. call complete ; ordrng 1 W10913953 ((311239/cook)usd part from this call dont order! Actuator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH5
Near Robinson, TX 76706
Tyler
Job Details: 09/03/2021
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78759
David Z
Job Details: 09/03/2021
"Arrived on site to follow up on dryer making squeaking noises. Replaced bulkhead, drum, motor, wheel and retested. Verified with customer present no further noise remains. Unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the unit having issues with not starting a cycle. Checked error codes and got F5E1 lid switch F0E3 over load F2E1 UI stuck button. Erased codes and tested the unit in automatic unit and unit passed with no issues. Unplugged the unit to give a fresh restart. Started the unit in a quick wash cycle. Unit sensing and filled with water and agitated with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator ice bin with clumps of ice. Upon further inspection, I found at the back left corner of the ice bin is where the ice is clumping up from water leaking from the ice maker. I removed the bin and tested the ice maker and once it filled with water it began to leak at the back left corner. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset the controls. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109BSS00
Near Austin, TX 78734
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of microwave not functioning properly. Found keyboard error code F2E1. Touchpad was locked and not allowing to reset codes. Also found that microwave would heat, but when on the display would not be functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/02/2021
"Arrived on site for refrigerator door handle loose. Inspected unit and work area. Found door handle screw in place. Tightened screw and checked all other door handles. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 09/02/2021
"Arrived on site for fridge leaking . Found ice maker fill tube too short . Water is leaking on to floor of freezer . Added longer fill tube from truck stock . Ran harvest , water is properly hitting icemaker cup and filling tray . No outhe leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Creek, TX 78612
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not washing correctly. Looked under the unit and found that the actuator was the wrong one from the factory. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
GE DISHWASHER
Model GLD4500V00BB
Near Manor, TX 78653
Matthew
Job Details: 09/02/2021
Arrived onsite for dishwasher with damaged door. Upon inspection found door had hinge and door frame damaged. Made adjustment to hinge and although still bowing slightly the door does close properly. Tested unit and completed test cycle without issue. Since unit is currently functioning properly customer will hold off on hinges and door replacement. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for dishwasher not draining, upon arrival found unit knockout was not knocked out knocked it out and tested unit is now operating as designed. Job Completed."
We serviced a
LG DRYER
Model DLE2250W
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/02/2021
Arrived on site for dryer having long dry times and moisture buildup in unit. Inspected unit and work area. Checked venting and found standing water in vent. Tested dryer operation and found dryer heating. Informed customer on venting.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for leaking from front of unit, upon inspection found the unit was leaking due to calcium buildup on bellow, replaced bellow and instructed customer to clean door. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit turned on in Bake mode at 400 degrees. Customer advised that its been tripping the breaker at 400 degrees but doesnt reach preheat every time. I turned the unit off and placed it in diagnostics and checked error codes and found none. Pulled unit from the cabinets and placed on my oven dolly. Turned the unit back on in Bake mode at 350 degrees and tested voltage to the elements and all are getting proper voltage. Turned unit off and tested ohm readings at the bake/broil elements, blowers, lights, convection fan, thermostat and all are within range. Checked voltage at mentioned components and all are receiving proper voltage. Inspected all wiring and Amin control and found no breaks or damage. Unit is operating as designed. I recommended that the customer have a licensed electrician inspect the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and inspected refrigerator and found it is unplugged, reconnected power and found test 128 shows software version 700. Requested that customer call office tomorrow to see if refrigerator started cooling. If not a sealed system repair may be needed, if is is cooling customer may need to wait to see if a defrost issue is the problem and reschedule and prescreen for it when confirmed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hutto, TX 78634
Wesley
Job Details: 09/02/2021
Arrived onsite and delivered new shelf. All checks good.
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, TX 78611
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose an oven that is not heating properly. Found bake element failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10207397 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for not dispensing ice, tested unit a found a clump of crushed ice in ice chute, removed clump, unit is now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seguin, TX 78155
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for the glass separating, upon inspection found the glass adhesive coming off causing issue, ordering cooktop. Office to reschedule ; ordrng 1 W11051484 (COOKTOP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found freezer section frosted completely, instructed customer to defrost completely before repair, heater tested good. Ordering control. Office to reschedule ; ordrng 1 W11265218 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to replace previously diagnosed gear case, replaced gear case, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Jarrell, TX 76537
Tyler
Job Details: 09/02/2021
Arrived on site to install previously diagnosed door strike. Upon arrival I installed Anita park I reassembled and tested the unit and a manual diagnostics as well as customer selected cycle and found the door is not latching as designed and allowing washer to cycle through settings. No leaks during repairs. call complete
We serviced a
KENMORE WASHER
Model 110.2125211
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/02/2021
"Arrived on site for washer shaking and having oil leak from bottom. Inspected unit and work area. Found drain line not zip tied in. Found tub not setting level in unit. Found failed suspension rides. Found major oil leak from gear case. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found grinding noise in agitation cycle. Will need to replace gearcase and suspension rods.
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, TX 78723
Scott
Job Details: 09/02/2021
"Arrived on site to replaced valve . Double checked diagnostics. Found safety t-stat had blown . Didnt need valve . Preheated oven , all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
GE MICROWAVE
Model JNM1851SM2SS
Near Killeen, TX 76542
Tyler
Job Details: 09/02/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival reconfirmed issue and installed needed parts. After reassembling I tested unit and found unit fully functioning as designed call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
"Onsite for fridge FC light out and RC top lights dim. Found FC light being out causing lights in RC to dim. Freezer led module was difficult to remove due to being foamed in.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the door being hard to open on the freezer. Door was a little difficult to open and close. The left rail looked like it had a baring missing in it. Ordered new slides. Rescheduled with customer ; ordrng 2 13055901 (slide)s
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that a large amount of water is leaking from the bottom of the unit while in use and after approximately 24 hours of no use, water leaked out while not in use. I tilted the unit back and found that the bearing seal is bad and is the cause of the leak.Unit left unplugged and water turned off at the wall for safety. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to Inspect unit for not producing ice, upon inspection found the valve was not opening due to a bad solenoid. Replaced valve and tested. No problems found. No leaks found when tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS
Near Austin, TX 78732
Robert
Job Details: 09/02/2021
Arrived on job for complaints of no lights. Found the module hav failed will need to replace at least 3 modules. ; ordrng 3 W11462342 (MODULE)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for door falling apart. Upon arrival found unit exterior black glass out of position, ordering along with name plate office to reschedule upon arrival of parts.; ordrng 1 WPW10535776 (Door glass exterior black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
We performed a temp test in freezer and found it to be normal. We put unit into diagnostics found error code e5 bad ice maker thermistor. We gained access to ice maker and uninstalled it and installed new one. Then tested new ice maker found no leaks and the ice maker is going through all of it cycles normally,Job complete."
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Austin, TX 78703
Matthew
Job Details: 09/02/2021
"Arrived onsite for washer error codes. Upon arrival put unit in diagnostics and found stored error code F9E2 drain issue, 9/1 long drain, LF and 6/1 communication error. Removed panel and accessed drain pump. Drained water and removed filter. Found filter completely clogged. Removed buildup and tested. Unit would not go into an auto diagnostics test so manually tested fill, spin and drain. Unit seems to be functioning properly. Customer will monitor and if needed replace drain pump.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they just moved in and are renting and they found the dishwasher with water in the tub when they moved in. I checked the dishwasher drain pump by pressing cancel and it came on as designed. I checked the knockout plug in the disposal and found it still intact. Removed the plug and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, TX 78669
Brandon
Job Details: 09/02/2021
"Arrived on site for customer complaint of unit not cooling, found leak in evaporator, I replaced evaporator, charged unit, tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details: 09/02/2021
Arrived on site for washer not draining or unlocking lid. Upon arrival found f9e1 error was the only code present. After further inspection I found drain motor had failed. After replacing the drain pump I reassembled and tested washer. Found it would allow lid to unlock and I was able to verify unit now fully functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, TX 78702
Scott
Job Details: 09/02/2021
"Arrived on site for lower oven not heating . Found bake igniter had failed . Replaced igniter and ran preheat .No gas leaks detected at time of service. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Belton, TX 76513
Tali W
Job Details: 09/02/2021
"Onsite for fridge leaking water from water filter and upper fridge freezing. Found filter head leaking even without filter connected. Ordering filter head, filter backing, pressure regulator, water line, and dual valve (hard water build up). Returning with filter and damper. AUTHO. Office to reschedule. ; ordrng 1 WP67004106 (Filter head) and 1 12688503 and 1 WP67005154 (Dual valve) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 09/02/2021
Arrived on site for cooktop with gas smell after turning cooktop off. We lit all cooktop burners one by one and turned then off one by one no gas smell. We turned oven on bake it lit and we monitored it for 20 minutes gas detector did not detect any gas. We explained to customer how the oven operates customer understood. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/02/2021
"Arrived on site Inspected Washer and found blue wire to drain pump is broken. Replaced connector and drain pump is still not getting voltage. Replace control board and verified voltage connection on control board is good. But still did not find any voltage to drain pump. Wiring has another failure somewhere else. A new harness will be needed, will also bring back drain pump another control just in case.; ordrng 1 W11399443 (Control) and 1 W11545744 (Harness wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kyle, TX 78640
Kevin
Job Details: 09/02/2021
"Arrived on site to inspect washer and found basket and tub are seized to shaft.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for cooling issues and low ice production, tested unit found RC evap frozen over, clear frost and found bowed drip pan and evap thermistor out of range, recommend replacing evap motor with harness and drip pan and motor support, ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not making ice. Tested the unit and ice motor was working. Upon further inspection. Found that the water from wall was turned off. Tested ice maker once again. Ice maker called for water and ice maker filled with no issues. Ordered new drawer for replacement. Office to reschedule ; ordrng 1 W10662133 (pan-crispr)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found unit would need interlocks and switches and control for f1e4 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for not dispensing ice. Diagnosed shaft on auger motor stripped causing impeller to consistently spin,replaced divider,impeller and motor tested ice dispenser unit working as designed."
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed parts. Replaced inner glass. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for no ice and lights. Diagnosed ice build up in light switch,removed ice build up adjusted freezer door tested light operation good tested icemaker passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 09/02/2021
Arrived on site for Dispenser not closing. Inspected dispenser and found door not closing.Gained access to the dispenser and uninstalled unit and installed new unit. Ran unit through diagnostics cycle found unit operating as designed. While performing repairs found hing pads missing ordering new ones. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
Arrived on site and inspected washer leaking. Confirmed the complaint and found the valve was defective causing the leaks. R&R the valve and unit tested properly without any leaks. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
I was told to have the customer fill the unit 1/2 way with towels. Unit filled, agitated and filled just as designed. Machine is working as designed. To get more water we need to add more clothes. Unit working as designed. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78729
David S
Job Details: 09/02/2021
"Arrived on site for refrigerator no power. Spoke to the customer and found out that the fridge was not cooling properly. Gained access to the back of the unit and start device burnt out. Checked the oms at all three compressor windings found them to be good. We installed new start device and plugged refrigerator back in and compressor operated as designed. Check temp in freezer section and found temps to be falling steadily. Found good frost pattern developing on FC evaporator. Unit operating as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakeway, TX 78738
Robert
Job Details: 09/02/2021
Arrived on job for complaints of not cooling properly. Found the freezer evaporator covered in ice. Reschedule to allow defrost.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Dripping Springs, TX 78620
Robert
Job Details: 09/02/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchaca, TX 78652
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not heating correctly. Upon further investigation. Found that a thick layer of lint was stuck in the lint shoot blocking the air from moving. Removed lint. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found unit gearcase leaking oil. Unit not spinning at all. Ordering gearcase to repair. ; ordrng 1 W11454734 (Gearcasee)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
We put the unit into diagnostics found no codes stored. Then ran unit through diagnostics cycle and found that the dishwasher not getting as hot as it should. We checked for voltage at heating element and found 120v. We then check the oms at the element and found it the lower side of the range. At 6 oms. Office to reschedule when we have an eta on the part. ; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Marion, TX 78124
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not dispersing water from heater seal in middle of doors, replaced heater on door and tested. Complete"
We serviced a
ROPER DRYER
Model REX4634KQ1
Near Seguin, TX 78155
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not drying normally, upon inspection found the thermostat out of range, replaced thermostat and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not allowing water through dispenser, upon inspection found the filter housing was bad, replaced filter housing and functions returned then stopped. Checked all functions and found no issue, spoke with SW and found customers pressure was extreme causing pressure tube to stop water, customer must have pressure lowered and filter replaced. If those have been done and no change they will callback. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Lakeway, TX 78734
Brandon
Job Details: 09/02/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from drain hose, ordering drain hose. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/02/2021
"Arrived on site to install previous diagnosed part. Removed failed drawer and installed new. Leveled unit. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, TX 78640
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of oven not heating. Found a bad igniter. Installed new igniter and tested unit. Oven working properly job complete."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Fort Hood, TX 76544
Al
Job Details: 09/02/2021
Arrived on site and inspected dryer not powering on. Immediately checked voltage at the outlet and got 0/0/0. Breaker was on. Customer to contact FH housing to correct the issue. Thermal fuse and cutoff were ok. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and inspected microwave/oven combo and found microwave isnt heating.; ordrng 1 W10217711 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/02/2021
"Arrived on site to install previous diagnosed part. Mead temperature in ice container at 12?. Removed ice maker and installed new. Performed diagnostics mode and cycled ice maker. Monitored fill cycle. All tested good, no water leaks detected during service. Informed customer to allow 48 hours for ice maker to make ice ."
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Round Rock, TX 78665
Tommy
Job Details: 09/02/2021
Arrived onsite for dryer not operating.upon arrival found fuse had blown and get replaced and tested.found unit still not operating. Upon this checked windings on motor and found them open. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Killeen, TX 76549
Al
Job Details: 09/02/2021
Arrived back on site to install previously ordered part. R&R the MCU and tested the unit and unit tested as designed. Customer satisfied. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE366LVS
Near Killeen, TX 76542
Al
Job Details: 09/02/2021
"Arrived on site and inspected range with front left burner staying on high. Confirmed,removed and replaced the infinite switch and unit tested as designed. Customer also stated the oven takes forever to heat.I set it at 350 bake and unit tested as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Temple, TX 76501
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed parts. Replaced sump and motor. Unit now functioning as designed. No leaks after repair. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFE361LVS0
Near Killeen, TX 76542
Al
Job Details: 09/02/2021
Arrived on site and inspected range F9 error codes on control. Confirmed the complaint and found the F9 is a Miswired house error. I accessed L1/L2 and got 0 L1/N 0 and L2/N 0 volts. Customer advised shes been having electrical issues since she purchased the home 9 months ago. Bake and broil had continuity. Customer to have an electrician repair the outlet. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Temple, TX 76501
Al
Job Details: 09/02/2021
Arrived on site and to inspect leaking washer. Confirmed the complaint and found the valve was defective causing the leaks. Customer also has an ac leaking from the supply closet in the same room. Removed and replaced the valve and unit tested as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bartlett, TX 76511
Tyler
Job Details: 09/02/2021
"Arrived on site for washer not functioning correctly. Upon arrival I found f7e1 error and also found actuator not properly in place. Upon reassembly I tested unit and found error returned with new actuator in place. I called techline after testing capacitor, motor, etc. per techline we will need to return with a main harness, cap and motor to complete repairs. Office to reach once availability of parts is known.Brian sr#7731659524; ordrng 1 W11545744 (Harness) and 1 W11428524 (Capacitor) and 1 W10623547 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed part. Replaced control and switched over light bulb. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator fresh foods section with ice build up. Upon further inspection, I found the RC evaporator engulfed in ice (photo). I pulled the unit out and inspected the drain tube at the back of the unit and found it badly gapped. I sealed the tube with silicone (photo). I advised the customer that due to the amount of ice on the evaporator, I would have to reschedule and get authorization to replace parts. No water leaks observed during service and unit is still cooling. Recommended that the customer unplug the unit 48 hours before return service to allow defrosting.; ordrng 1 W10843055 (Hv control) and 1 W11457241 (Drip pan kit) and 1 CNOTE (Authorization) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Wimberley, TX 78676
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for stuck filter, tested unit and found filter head latch popped out, put latch back in, tested unit, unit works good.