We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78738
Vincent
Job Details:
11/01/2022
"Arrived on site for washer, inspected unit and work area. CX complaint after power outage unit stoped working. I tested unit and was not responding. I tried to enter diagnostics and it worked, no stored error codes. I tested all feedback buttons from console and pass. Ran a diagnostics cycle and passed. Unit is operating as designed at this time. I explained to CX if it happens again we will have to replace the console. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Austin, TX 78746
Luis
Job Details:
11/01/2022
"Arrived on site for no,cool. Removed fresh food evaporator cover,found oil on foam insulation and hard bend on cap tube,slightly adjusted cap tube and found leak inside of liner cabinet took pictures called tech support sent pictures to tech support per tech support
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Austin, TX 78704
Leonardo
Job Details:
11/01/2022
Arrived on site to test unit for unit turning off or stopping. Test unit and found broken console and bad control board. Will need to replace both
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Georgetown, TX 78628
Gerry C
Job Details:
11/01/2022
"MSS25N4MKZ01 Arrived to inspect no cool. I found the compressor would attempt to start, but it would trip the start device until it cooled. I tested the compressor windings and found the start and run to N vs start to run was within .2 ohms. The original capacitor tested at 7.48?F, vs the listed 12?F on the capacitor. I tested a new capacitor and the unit would then start, but draw 12 amps until it cycled off. Testing a replacement start device and the capacitor allowed the unit to start and run as expected and after 5 minutes, amp draw on the unit with internal temperatures in the mid 60s was 1.37 amps and steadily declined. Operational test good, no leaks observed bserved during service.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAU0
Near New Braunfels, TX 78132
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for not draining, tested unit found drum full of water, attempted to activate drain pump with no success, removed water from drum and found metal fragments in stuck in drain pump causing it to short out, replaced pump rand diagnostics cycle, all components are now functioning properly, no leaks detected job complete"
We serviced a
GE REFRIGERATOR
Model GSHF6HGDBCBB
Near Temple, TX 76502
David Z
Job Details:
11/01/2022
"Arrived on site to diagnose refrigerator that is not making any ice. Examined unit and attempted to cycle icemaker. Could not get a response from icemaker, indicating failure. Replaced icemaker and verified it cycled immediately. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near Kyle, TX 78640
Kevin
Job Details:
11/01/2022
"Arrived on site and found saved error codes F0E5, F7E5 ran all functions in manual and found bearing noise during agitation and spin, Inspected gear case and found it has failed, took pictures. Attempted to remove wash plate and it will not separate entire washer will need to be rebuilt . Customer will contact the office if they wish to continue, job complete"
We serviced a
GE DISHWASHER
Model GDT635HSJ5SS
Near Georgetown, TX 78628
Lou
Job Details:
11/01/2022
"Arrived on site to insect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics and it failed to respond. I removed the toeplate and inspected the main control and found the service LED solid on. I cycled power to the unit and once plugged back in, the unit came on. I placed the unit in diagnostics and tested the components and the unit is operating as designed. I pulled the unit out of its space and inspected for any water leaks, especially around the element nuts and harness, and found none. I found some spillage at the water inlet cup, but nothing that would cause the control to trip. I recommended the customer monitor the unit and if it fails again to call it in for service. No water leaks observed during service, job completed. I did recommend to the customer that if the unit failed again to not cycle power before calling in for service."
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Bee Cave, TX 78738
Scott
Job Details:
11/01/2022
Arrived on site for dryer not starting or heating . Unit started like normal. Dryer is heating as well. Couldnt duplicate any errors.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Austin, TX 78731
David S
Job Details:
11/01/2022
"Arrived on site for whirlpool fridge not cooling. I inspected the unit and work area. I found the fridge at 50 degrees. I found the fridge evaporator full of ice. I also found the freezer door gasket not sealing letting frost build up. The pantry UI was not coming on. I tested voltage to the pantry UI and found good voltage being sent, indicating a bad pantry UI. I tested the rc evaporator thermistor and found it out of range. Given the ice build up the unit will need a new drip pan. pantry UI, freezer gasket, rc evaporator motor, support and drip pan. I also informed the customer about a possible sealed system leak happening because of how large the ice build up is.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
Vincent
Job Details:
11/01/2022
"Arrived on site for refrigerator icemaker not working, inspected unit and work area. CX complaint is ever since we replace the board the ice maker is not working properly. I ran test 57 to harvest and then ran test 46 and both passed. I ran test 56 and error code E5. Took temps and RC 37? FC 01? icebox 13? Called techline and spoke to TJ SR#7734948747 and advised me to reset power to erase error code and if issue continues after a couple of days will need to replace icemaker. Also found Right door gasket ripped and will also need to be replaced.
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near New Braunfels, TX 78130
Andrew
Job Details:
11/01/2022
"Arrived on site to test unit for not washing. Found unit is responsive but not engaging any components in diagnostics. Replaced control, unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for oven randomly turning off, customer stated that when cooking at higher temps UI completely looses power and the have to start cooking cycle again, inspected all harness and did not find any issue,exposed control and found insulation strip not inserted properly under control, adjusted insulation, pre heated oven to 500 for 20 minutes system is operating as designed,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Round Rock, TX 78665
Paul
Job Details:
11/01/2022
"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the fan/harness, installed the new drip pan kit per the service pointer, and I replaced the cover. I siliconed the evaporator housing to the chassis. I removed the drain tube and made sure it was clear. I siliconed the drain tube to the chassis. I explained to the tenant what to look out for with the frost pattern at the bottom of the evaporator and told him to call if the issue starts to show up again. I explained that there is a possibility the UI could still need to be replaced. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Hills, TX 78738
Luis
Job Details:
11/01/2022
"Arrived on site. Found evaporator cover incased in ice,ran diagnostics heater powered on diagnosed unit not entering self defrost cycle,replaced main control and ui,defrosted evaporator ran fan test failed replaced defective fan motor. Ran diagnostics all test passed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHT00
Near Austin, TX 78730
David S
Job Details:
11/01/2022
Arrived on site for KitchenAid builtin not cooling properly. I inspected the unit and work area. I found the fridge at 40 when set to 37. I found the freezer at 40. I turned the unit off and checked sealed system pressures. I found the compressor hot and the condenser room temp. I found equalized pressures at 30 degrees. I found operating pressures at 20 low side and 150 high side. I gained access to evaporator and found a partial frost pattern. The compressor has lost efficiency.
We serviced a
JENN-AIR DOWNDRAFT
Model JED8430BDB
Near Austin, TX 78750
Vincent
Job Details:
11/01/2022
"Arrived on site for vent draft, inspected unit and work area. CX complaint was the draft knob was broken. I inspected unit and found the knob broken. Replaced the job and tested. Unit is now operating as designed.
We serviced a
JENN-AIR COOKTOP
Model JEC8430BDS
Near Georgetown, TX 78633
Gerry C
Job Details:
11/01/2022
"JEC8430BDS Arrived to inspect burner heating issue. I found the issue was due to the lettering at the controls was faded and could not be seen by the CX. I advised them of the correct operation of the unit and tested. The right rear burner switch had remnants of a spill and was frozen in place. The CX elected to not pursue further repairs.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QKS02
Near Georgetown, TX 78628
Gerry C
Job Details:
11/01/2022
"KSSC42QKS02 Arrived to inspect no cool. I found the inverter showing a 3 blink code and tested the compressor windings. All three were exactly the same and I tested another inverter in place and the unit operated as designed. I removed and replaced the inverter and the unit operated and cooled as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs325sdhz05
Near Leander, TX 78641
Paul
Job Details:
11/01/2022
Arrived onsite for a refrigerator that is freezing product in the RC. I tested the FC temp and found it at 2 degrees. I tested the temp in the RC and found it at 41 degrees. Both compartments were set at the recommended settings. I found when the RC temp hit 42 degrees the SS cycled on and then cycled off at 38 degrees. The unit is working as designed at this time. I showed the customer where the air vent was in the RC and went over loading and not blocking off airways with product.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Austin, TX 78748
Scott
Job Details:
11/01/2022
"Arrived on site ,replaced element . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model MER6772BAS
Near Georgetown, TX 78633
Lou
Job Details:
11/01/2022
"Arrived on site to inspect range error codes. Upon further inspection, the customer advised that the display was showing F17 error code. I attempted to test the bake and broil functions for both ovens and the unit would not respond. I pulled the unit out and inspected the main control and ribbons to the control panel and found the ribbons with burn spots. Checked the tech sheet for the error code and it shows to be the keypad is disconnected. Due to the ribbons being burnt, along with the main control as well. I advised the customer of my findings and showed them the burnt ribbons. Unit left unplugged for safety, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Austin, TX 78731
David S
Job Details:
11/01/2022
"Arrived on site for whirlpool washing machine not turning on. I inspected the unit and work area. I verified power at the outlet. I gained access to the control and found the control receiving good voltage. I tested voltage to the console and found good dc voltage. I verified the motor, drain pump, lid latch, and water valves are all measuring in range. I installed the new console and tested the unit. It is now working as designed.
We serviced a
UNKNOWN DISPOSAL
Model n/a
Near Lakeway, TX 78734
Vincent
Job Details:
11/01/2022
"Arrived on site for garbage disposal , inspected unit and work area. Gained access to disposal and replaced with new one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78738
Scott
Job Details:
11/01/2022
"Arrived on site for dead oven . Tested thermal fuse , checked normal. Pulled oven out of cabniet. Found black marks coming out of junction box. Opened box up and found wires burned badly . Advised customer to have an electrician look at connections. Did check tod and unit . Didnt see any signs of failed on wall oven . Job complete .
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JT0
Near Kyle, TX 78640
Leonardo
Job Details:
11/01/2022
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA-03
Near Austin, TX 78727
David S
Job Details:
11/01/2022
Arrived on site to install previous diagnose parts. I gained access to the ice maker and replaced it with new. I gained access to the evaporator and replaced the thermo bimetal. I reassembled the unit and found it working properly
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
David S
Job Details:
11/01/2022
Arrived on site to install previous diagnose part. I gained access to the module and replaced it with new. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
LG WASHER
Model WT5270CW
Near Georgetown, TX 78626
Gerry C
Job Details:
11/01/2022
"WT5270CW Arrived to inspect leak. I found the unit had water marks down the back of the tub and a no longer used, auxiliary detergent pump had been utilized. The line for the pump allowed water to travel down it and consequently drip onto the floor. Further testing and evaluation revealed the water sprayer nozzle was partially restricted creating an uneven spray pattern and increased velocity, causing water to spray over the front left portion of the tub and onto the inside of the cabinet, running down onto the floor during the latter stages of the wash. I was able to remove all of the debris from within the nozzle and the issue was corrected. The drain line was pushed all the way into the standpipe and I corrected and re-installed the drain safety strap. No leaks of the water supply observed during service.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Georgetown, TX 78626
Maurice R
Job Details:
11/01/2022
Arrived onsite for dryer maker noises. On inspection there is a noise from the bottom of the dryer. Gain access to the dryer in found the noise was coming from the blower wheel housing. Found the wheel was hitting the house bent the house out where it was contacting the housing.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78736
Scott
Job Details:
11/01/2022
Arrived on site for dryer not starting . Found door switch broken . Replaced switch . Unit is now starting and heating . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near New Braunfels, TX 78132
Andrey
Job Details:
11/01/2022
"Arrived on site to replace previously diagnosed ice bin, replaced ice bin, tested, it is now running as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/01/2022
"Arrived on site and inspect the dishwasher and found left rack adjuster has a broken wheel. After replacing it rack is working properly. Did not find any issues with the way the door opens and closes and reported this to builder , job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, TX 78666
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for not draining, tested unit found disposal plug was not removed, removed plug and ran diagnostics cycle, all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Copperas Cove, TX 76522
David Z
Job Details:
11/01/2022
"Arrived on site to replace washer lid. Replaced and tested unit. Verified proper operation, no bent hinges. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/01/2022
"Arrived on site, customer says washer will not drain properly. Found clothing items and packing debris inside of drain catch. After clearing washer will now complete a diagnostic cycle properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78748
Scott
Job Details:
11/01/2022
"Arrived on site for leaking washer . Ran diagnostics and found drain stand is backing up and flooding laundry room , Also kitchen sin is backing up when washer drains . Recommended to customer to have a plumber look at issue . No leaks detected with unit . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near New Braunfels, TX 78130
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for gas leak, tested unit found gas leaking into bake burner, with unit powered off, small amount of gas getting through the safety valve, replaced valve, tested unit, not detecting and more gas leak, advised customer to monitor and if gas smell is detected to call use back , at this time unit is functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ/05
Near Georgetown, TX 78628
Gerry C
Job Details:
11/01/2022
"Arrived to inspect dispensing issue and noise. I found the filter head had failed and I removed and replaced. The water issue was resolved and I tested the door switch due to intermittent ice dispensing. I found the door liner had sunken slightly and after applying a MFG approved spacer, the issue was repaired. The unit had substantial streaking down the front, below the dispenser and I corrected the dispenser issue and verified the drip that was several seconds after water dispensing, was corrected. No leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Maurice R
Job Details:
11/01/2022
Arrived onsite for previously diagnosed parts. Installed the oven door seal. Unit working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Seguin, TX 78155
Andrew
Job Details:
11/01/2022
"Arrived on site to test unit for not dispensing ice. Found connection worked itself loose and purple wire broke out of moles connection. Fixed wiring and secured connection. Relaxed icemaker, unit working as designed. No leaks texted. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FV2
Near Lorena, TX 76655
Tyler
Job Details:
11/01/2022
Arrived on site for range not allowing any oven functions to work. Upon arrival confirmed issue but found no errors. After further inspection I found main harness and burnt up around terminal block. Replaced wiring harness/terminal then reassembled and tested unit. Found full functionality restored and oven working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near China Spring, TX 76633
Tyler
Job Details:
11/01/2022
Arrived on site for washer not working correctly. Upon arrival confirm the issue and the customer stated that unit was not submerging close during rinse cycle. found no errors in diagnostics. Ran two loads on normal quick was cycle and found unit was rinsing cloths as designed by manufacturer (this particular model doesnt submerge clothing. Called techline and spoke with Andrew sr#7734951473. Was instructed due to energy efficiency standards units arent programmed for full water submerging of clothes. Instructed customer to contact manufacturers for further assistance. No leaks present call complete
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/01/2022
"Arrived on site and found saved error codes F6E3, F7E7, F7E3. Ran a diagnostic cycle and found Agitation and spin are not working. Checked loader at control board and both windings are reading 9.4. This is correct. Incoming power is correct, Replaced control board again and spoke with tech line. Washer will now agitate and spin properly, If issue happens again tech line recommended replacing control board and harness at the same time. 7734948852"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Liberty Hill, TX 78642
Lou
Job Details:
11/01/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the inverter board being bad, I removed and replaced the inverter and the fuses and tested. Unit is operating as designed. I placed the unit back in its space and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Round Rock, TX 78681
Kimo
Job Details:
11/01/2022
"Arrived onsite for a refrigerator that is developing frost in freezer at the front right of cabinet. Upon arrival I found that the unit had frost buildup on said side. I replaced the boor, both hinges, nameplate, and used silicone ti seal up any gaps in the chassis. I check that the door was sealing properly using the light beam test and found that no light escaped (good sea). Job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Seguin, TX 78155
Andrew
Job Details:
11/01/2022
"Arrived on site to test unit for error code f7e1(tachometer missing/wrong signal). Found motor was just humming when engaged due to bad run capacitor. Replaced capacitor, unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Round Rock, TX 78681
Maurice R
Job Details:
11/01/2022
Arrived onsite for dryer making train noise. On inspection found that the quick connect vent hose was causing the noise. The damper tape had worn away and the vent was knocking against the dryer sheet metal. Add some more tape to stop it from moving and causing the noise. Informed the CX on what caused the noise. Installed the seal for the blower that was worn out.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Copperas Cove, TX 76522
David Z
Job Details:
11/01/2022
Arrived on site to install previously diagnosed parts from previous tech. Replaced evap and compartment thermistor and control box. Powered on unit and verified all components running and unit began cooling. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVO02
Near Hutto, TX 78634
Cliff
Job Details:
11/01/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and verified unit held vacuum. Charged unit with refrigerant and all is working properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Waco, TX 76712
Tyler
Job Details:
11/01/2022
Arrived on site for dishwasher needing element due to SP W11540964 - Special Project S17304. Upon arrival confirmed issue and found element replacement needed. Replaced element. Found no signs of leaks or failures during testing. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Matthew
Job Details:
11/01/2022
Arrived onsite to replace faulty valve. Replaced valve and tested. Ran multiple cycles to clear air gaps in line. Tray is now filling properly. Notified customer to give 12-24 hrs for ice production. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Buda, TX 78610
Kevin
Job Details:
11/01/2022
"Arrived on site and found saved error code F6E2 and control panel is unresponsive, replaced control board and control panel. Washer will now complete a diagnostic cycle, job complete."
We serviced a
MAYTAG MICROWAVE
Model MMV4207JB0
Near Austin, TX 78747
Leonardo
Job Details:
11/01/2022
Arrived on site to replace harness and resistors. Replaced both parts test unit and unit test good job complete. Fan working on all speeds
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Copperas Cove, TX 76522
David Z
Job Details:
11/01/2022
"Arrived on site to diagnose dishwasher that customer reported is not cleaning dishes and leaving them with grime, and is not drying. Another company had come out prior and replaced the sump and motor, and said there may be a control issue. Customer says there are times the unit does not have hot water in it. I ran the unit in diagnostic mode and found no error codes present. Examined control and ohmed heater. Found both good. Unit passed diagnostic tests with no failures. Motor is pumping hard, and unit drains and heats properly. Could not duplicate a failure of any sort. I found the customer has not been using rinse aid or running the hot water prior to usage, and may have also been using 1 hour cycle. No repair was needed at this time since no failires could be verified or duplicated. Advised customer on best cycle options to use, running hot water first, and to make sure rinse aid is used. Documented findings with tech line, SR 7734952593. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Round Rock, TX 78681
Kimo
Job Details:
11/01/2022
Arrived onsite for dishwasher that is filling with water and overflowing over night.upon inspection I found that the drip pan was full of water I checked the drain hose for leaks and a high loop and found the drain hose good. I drained the drip pan and tested the drain pump and found it operating as designed. I replaced the water inlet valve under the suspicion that it is weeping and tested the unit and found the unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pflugerville, TX 78660
Joe Z
Job Details:
11/01/2022
"Arrived onsite for Fills, makes load noise. Upon arrival ran diagnostics and there are no error codes. Ran manual test to check components. Found noise during agitation and spin. Found motor is running loud. Need to replace motor. Replaced motor W11497303. Test unit. Unit operates as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seguin, TX 78155
Andrew
Job Details:
11/01/2022
"arrived on site and replaced previously diagnosed gearcase, slider, clutch and control. Unit now working as designed. Advised customer to download Maytag app and connect unit to WiFi for software updates. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Harker Heights, TX 76548
David Z
Job Details:
11/01/2022
"Arrived on site to diagnose refrigerator that is not producing ice. On arrival found ice bin empty. Checked door gaskets and found a good seal. Checked RC tenp and found at 42, but was set to warmer than recommended. Tried to cycle icemaker and it took 5 reset button holds to get it to move. Replaced icemaked and verified it ran immediately. Power cycled unit. Advised to follow up if no ice is present by the morning. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Luis
Job Details:
11/01/2022
"Arrived on site for light issues. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all lights working as designed. Autho S84638"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Hutto, TX 78634
Cliff
Job Details:
11/01/2022
Arrived on site to diagnose an oven that is not baking properly. Found wiring for bake element not fully installed causing intermittent operation of element and temperature inconsistencies. Rewired unit properly and all is working properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78734
Luis
Job Details:
11/01/2022
"0828Arrived on site. Powered unit on gurgling noise in liner cabinet,no refrigerant in system low side reading -25,removed both evaporators,with 3 way valve open flushed system found oil in system from a burnt out compressor. Replaced the evaporators,3 way valve,compressor and filter drier,vacuumed system down recharged system powered unit on. Found unit will cool then oil freezing at inlet to evaporator,removed drier,flushed system installed drier same issue drier replaced 3 times with 3 flushes and recharged same issue oil in system and blocking refrigerant. Called tech support per tech support customer to contact customer service with SR#SR#7734949673; used 2 Wpw10143759 (Drier) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Joe Z
Job Details:
11/01/2022
Arrived onsite for Door Falls Down . Upon arrival inspected unit . Found that door hinge pads have failed. Replaced pads and door operates correctly. Test unit and began leaking from front bottom of door. Opened door and unit is full of suds. Asked customer what kind of detergent he is using and said hes usin a couple droplets of regular dish soap. Let customer know that using anything other than recommended detergent will cause leaking issues. Unit is operating as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78744
Matthew
Job Details:
11/01/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Found unit is tumbling and heating. Inspected external duct and found no air passing through. This explains the condensation accumulating in the dryer. Customer will have duct cleaned. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near New Braunfels, TX 78130
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for squeaking noise, tested unit found all components functioning properly in diagnostics with no noise present, ran drain spin cycle and at the end of cycle it started to squeal noise coming from gear case, replaced gear case and belt, ran drain spin cycle , noise is no longer present, no leaks detected job complete"
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Austin, TX 78744
Matthew
Job Details:
11/01/2022
Arrived onsite to replace faulty inner door. Replaced door panel. Tested unit and unit is functioning properly. Door is now closing properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Georgetown, TX 78626
Gerry C
Job Details:
11/01/2022
"WTW7500GW2 Arrived to inspect off-balance issue and banging. I found no stored error codes within service mode, but noted loss of oil at the rotor and inner cabinet areas that was very subtle. Hand-rotation of the rotor showed the gear case was in failure, as the rotor was quite stiff and would not freewheel after spinning, at all. The slider/clutch assembly was intermittently failing to disengage as designed. The front two suspension rods were spongy and allowed more vertical movement when testing. I removed and replaced the suspension WTW7500GW2, the gear case W11393685 and slider W10734521. I calibrated the rotating mass and tested. The unit operated as designed and all former issues were resolved. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Kyle, TX 78640
Leonardo
Job Details:
11/01/2022
Arrived on site to test unit for unit not having power. Test unit and found black wire not making correct contact at junction. Secured black wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Temple, TX 76502
David Z
Job Details:
11/01/2022
"Arrived on site to diagnose washer that has issues locking. On arrival customer clarified that the unit is actually locked from the console lock. I was able to successfully unlock the unit. Showed customer how to turn the keypad lock on and off, and to rub fingers together and treat the pad like a cell phone screen. Checked for errors and none present. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78731
David S
Job Details:
11/01/2022
Arrived on site for whirlpool washing machine not spinning the clothes out and not filling properly. I inspected the unit and work area. I gained access to the gear case and found the slide ring had come loose. I replaced the slider and calibrated the unit. I ran a diagnostics cycle and found it working as designed. I ran a high speed spin and agitation and found it working. The unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, TX 78653
Matthew
Job Details:
11/01/2022
Arrived onsite to replace console. Replaced console and tested. Unit is functioning properly. Advised customer that she will have to reconnect WiFi. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Waco, TX 76708
Tyler
Job Details:
11/01/2022
Arrived on site for washer showing f2e2. Upon arrival confirmed issue and found stable/correct polarity/power. Upon further testing I found ui harness intact but ui not communicating with ACU. Replaced ui. Found full functionality restored and unit working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Lakeway, TX 78734
Vincent
Job Details:
11/01/2022
"Arrived on site for dishwasher, inspected unit and work are. CX complaint not draining. Entered diagnostics and found error code F9E1. Removed unit and drain the water with shop vac and installed new drain pump. Tested unit and found it draining properly. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Paul
Job Details:
11/01/2022
Arrived onsite for a refrigerator not cooling correctly. I tested temps and found the FC at 1 degree and the RC at 58 degrees with the settings at 0 and 33 degrees. I tested the RC fan and thermistors. I found the fan working and the compartment thermistor good but the FC thermistor was registering only 52 degrees and incased in ice.I tested the resistance and had 5.10 ohms. I removed the ice across the top of the coil and around the thermistor. I replaced the evaporator cover. I went over with the customer what to watch with temps and to call in if there is any other issue. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Kimo
Job Details:
11/01/2022
Arrived onsite for a dishwasher that is not going into wash cycle and will flash h2o on the display. Upon arrival I found that the water flow was really slowly into the unit. Upon further inspection I found that the water feed line was pinched between the unit and the cabinet. After I corrected this and tested unit and found that the unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrew
Job Details:
11/01/2022
"Arrived on site to perform sealed system repair per previous tech. Found no issues with sealed system. Unit is dealing with defrost issue. Allowed unit to run and found evap was developing nice frost pattern on all coils. Found separation between linear and cabinet was excessive all around fascia on FC and RC. Filled separation with silicone. Spoke with Techline and was advised to seal linear and replace control. Replaced control, unit working as designed. All components engaging properly and voltage correct to components. No leaks detected. Job complete. SR#7734952307"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Del Valle, TX 78617
Matthew
Job Details:
11/01/2022
"Arrived onsite to replace parts recommended per tech line. Replaced inlet assembly, drain pump and OWI. Tested unit and unit is functioning properly. Also insured elbow on drain hose was not kinked on reinstalling. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Maurice R
Job Details:
11/01/2022
Arrived onsite for dishwasher not powering on. On inspection installed the UI and tested the power and it powered up. Ran diagnostics mode and it was not spraying water. Installed a new pump assembly and it started working. Unit is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details:
11/01/2022
Arrived on site to diagnose a washer that is not cycling properly. Found drain pump wiring broken and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78717
Paul
Job Details:
11/01/2022
Arrived onsite for a refrigerator not dispensing ice. I found where the auger motor coupling had been incased in ice not allowing the motor to turn. I found where the fill valve had weeped at one time and caused ice build up in the chute and water to drip down on the motor housing and shelves. I removed all the ice then tested the icemaker and auger motor. All is working as designed and the fill valve is not weeping. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Paul
Job Details:
11/01/2022
Arrived onsite for a dishwasher that the door is falling again when opened. I found the hinge pads had broken again. I replaced the hinge pads and adjust the door hinges to help not stress the pads. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Sunset Valley, TX 78745
Leonardo
Job Details:
11/01/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found elbow not sitting correctly. Found sump broken not holding elbow down. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, TX 78642
Lou
Job Details:
11/01/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom the tub. I checked the disposal knock out plug for the unit drain hose and found it still intact. I removed the knockout plug and pressed cancel on the unit to engage the drain pump and the unit began to drain. Placed the unit in diagnostics and cleared the F6E4 error code and continued with testing. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Del Valle, TX 78617
Matthew
Job Details:
11/01/2022
Arrived onsite to replace faulty motor. Replaced motor and tested. Ran auto test and passed. Asked customer for laundry to test normal load and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78749
Leonardo
Job Details:
11/01/2022
Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced wash motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrey
Job Details:
11/01/2022
"Arrived on site to test unit for squealing noise, tested unit and was not able to mimic noise in diagnostics, customer had a recording and sound like the cam teeth are grinding, inspected cam and found slight wear, inspected gear case and found some oil leaking out and shaft has excessive amount of movement, replaced gear case and cam, filled unit with water and ran it in normal for 20 minutes, no grinding or squealing noise present, advised customer to monitor and if noise returns, take more videos and call us back, at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Hutto, TX 78634
Cliff
Job Details:
11/01/2022
Arrived on site to replace previously ordered parts for range. Replaced ui and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Whitney, TX 76692
Tyler
Job Details:
11/01/2022
Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue and installed required parts. Pulled vac after insuring there were no leaks with nitrogen. Recharged system with 56g of r600. Found unit functioning as designed and informed customer to allow 24 hrs to stabilize temps. Call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Dripping Springs, TX 78620
Luis
Job Details:
11/01/2022
"Arrived on site for noise complaint. Ran diagnostics on compressor no odd noise,ran fan test slight vibration noise per customer noise complaint is louder,removed back panel adjusted fan housing and panel reassembled unit let unit run in normal operating mode no odd noise. Informed customer if noise returns they need to record noise to diagnose before returned visit"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details:
11/01/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new outer door along with the screws. And tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Austin, TX 78758
Wesley
Job Details:
11/01/2022
Arrived onsite and repaired unit which was shaking due to bad suspension. Tub bounced instead of taught retention. Replaced suspension to repair. All checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Granger, TX 76530
Cliff
Job Details:
11/01/2022
Arrived on site to diagnose a washer that is not cycling properly. Found cold water valve failed and replaced valve. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Joe Z
Job Details:
11/01/2022
Arrived onsite for Dishwasher gasket is leaking. Upon arrival inspected unit and gaskets are good. Ran a normal cycle for a while and could not duplicate a leak. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Leonardo
Job Details:
11/01/2022
Arrived on site to test unit for no power. Test unit and found unit getting correct voltage but no display. Test unit and found bad ui board. Replaced ui board test unit and unit test good job complete
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Leander, TX 78641
David Z
Job Details:
10/31/2022
Arrived on site to diagnose washer that was not able to run high speed spin. Tested unit and heard scraping coming from bottom of unit and basket barely spun. Checked slider and found the slider ring was separated and slid 3/4 off the central piece. Replaced slider and retested. Verified unit working as designed. Tested in high speed spin. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a refrigerator that was not cooling. Found temps in rc @ 37 and freezer @ 0. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Hutto, TX 78634
Cliff
Job Details:
10/31/2022
Arrived on site to diagnose a Whirlpool refrigerator WRX735SDHZ07 with a filter stuck in housing. Found filter not fully installed preventing it from dropping when filter door is released. Reinstalled filter properly and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78735
Scott
Job Details:
10/31/2022
"Arrived on site ,replaced dishwasher door . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Luis
Job Details:
10/31/2022
"Arrived on site. Diagnosed a defective fill tube heater found wires disconnected from aluminum tape,replaced fill tube heater,ran diagnostics all test passed no errors ran fill test passed. No charge heater covered by company 1 year warranty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Sunset Valley, TX 78745
Scott
Job Details:
10/31/2022
"Arrived on site for unit turning its self off and displays PO but not tripping breaker . All low voltage components checked normal. Called tech line Also FZ light and upper lights out . Ran diagnostics IM ,fan and heater all checked good . Called tech . Reported findings, and ran couple other checked . Recommended following service pointer ,Sr 7734940114, S191AQ Parts & Sp W11460554Ordering LEDs . Call to set return. No water leaks detected at time of service. ; ordrng 12 W11601310 (Led)s"