We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Spring Branch, TX 78070
Andrew
Job Details: 11/18/2021
Arrived on site to test unit for door not staying closed. Found no damage to unit. Spoke with tech line and was advised to change hinges. Changed hinges and unit is now closing as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for light not working. Found top left rear module was out. Replaced module, unit now working as designed. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for lights flickering. Found left top front module was bad. Replaced module, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2700XTSS1
Near Lakeway, TX 78734
David Z
Job Details: 11/18/2021
"Arrived on site to diagnose dishwasher that had leaked and semi flooded floor. On arrival water was shut off. Turned water on and ran unit. Found the valve was leaking and just letting water in even when it wasnt filling, and with door open.
We serviced a
MAYTAG REFRIGERATOR
Model WRF757SDHZ00
Near Briarcliff, TX 78669
Brandon
Job Details: 11/18/2021
"Arrived on site for customer complaint of lights not working properly in RC or freezer, found failed freezer module, I replaced module, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Austin, TX 78735
Leonardo
Job Details: 11/18/2021
Arrived on site for unit not filling with water and not washing. Checked water pressure and found pinched water line. Tested unit and found inlet valve was not opening. Replaced inlet valve and secured water line. Tested unit and unit filled and washed as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5DHAXVQ00
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/18/2021
"Arrived on site for a refrigerator that still intermittently cooling. Inspected unit and work area. The customer advised that the unit will sometimes cool but then will stop cooling and defrost all the ice that has been made. Advised that the find water all over their floor in the morning if the unit freezes at night. Confirm the customers complaint and found the compressor hot to touch indicating it failed compressor. Replaced the compressor, dryer, and coupler. Vacuumed down the unit and the unit held pressure. Charge the unit and found pressures sitting at 145 psi on the high side and zero psi on the low side. The unit began to cool and is working as designed. Call complete."
We serviced a
GE COOKTOP
Model SCRATCHED OFF
Near Waco, TX 76710
Tyler
Job Details: 11/18/2021
"Arrived on site for cooktop burning food. Upon arrival confirmed complaint. After further inspection I found cause of issue was a bad switch board asm. Also found front two burns had burnt terminals, wiring, and elements
We serviced a
GE OVEN
Model J720T3YE
Near Waco, TX 76710
Tyler
Job Details: 11/18/2021
Arrived on site for wall oven not heating correctly. Upon arrival confirmed complaint. Upon further inspection I found thermostat cap tube crumbling into pieces due to age of unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Nolanville, TX 76559
Al
Job Details: 11/18/2021
"Arrived on site to rebuild the washer. Uninstalled the unit, removed and replaced all parts. When I went to reinstall the pressure hose to the back left side of the outer tub, I noticed it was missing (defective) I notified DW in parts and was advised to order another outer tub. Office to schedule return services ARO. Needs more work ; ordrng 1 W10371566 (OUTER TUB (PLEASE INSPECT TUB))"
We serviced a
JENN-AIR OVEN
Model JJW2827IL01
Near Waco, TX 76708
Jonathan M
Job Details: 11/18/2021
Arrived on site for an oven that has a rag that I am mobile. Inspected unit and work area. The customer advised that she has tried to fix for rack but it does not seem to get unstuck. Confirm the customers complain and found the bottom rack in the upper oven was leaning to the back. Lift it up on the front to be able to slide the rack Ford and re-engaged in place. The rack began to sit level. Went over rack removal and positioning with the customer. Also and swerved a couple of questions from the customer. The unit is working as designed . Call complete.
We serviced a
MAYTAG RANGE
Model MER5751BAB
Near Hewitt, TX 76643
Tyler
Job Details: 11/18/2021
"Arrived on site for range not heating correctly in oven and cooktop burner light staying on when unit not in use. Upon arrival confirmed complaint and found no errors in diagnostics, but found following tests results on hardware: Bake: 21.3ohms, broil: 18.6 ohms, sensor 1.074 kohms. After further tests I found sensor not functioning correctly during preheat. Replaced sensor and retested oven. Found unit preheating to 350 within manufacturing specs. ; ordrng 1 WP7403P239-60 (FR inf. Switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waco, TX 76707
Jonathan M
Job Details: 11/18/2021
Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. Found the control consul nonresponsive when trying to enter diagnostics. Found the light would flicker when the door was closed or when the door was already closed and you press the cycle select button. Gained access to the control and removed all my loads off the dishwasher besides the power and heater. The unit still would not turn on properly. Spoke to SW and was advised to replace the main control. Replace the main control and the lights began to illuminate on the control panel. Immediately when trying to start a cycle found the unit completely powered off. Checked voltage at the control and found no voltage. Went to the breaker and found the breaker still on. Flipped off the breaker and back on the breaker. Still found no voltage. I checked voltage at the terminal block and found this same issue. I advised the customer that they have an electrical supply issue that may have taken out their prior board. Advised them to contact an electrician to fix their electrical supply issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Temple, TX 76504
Al
Job Details: 11/18/2021
"Arrived on site to inspect and install previously ordered parts needed to complete the repair. Removed and replaced the gearcase, motor, cam, actuator, agitator and belt. Reassembled and unit tested as designed. Job complete"
We serviced a
GE DRYER
Model DBSR463EG6WW
Near Waco, TX 76710
Tyler
Job Details: 11/18/2021
"Arrived on site for dryer needing previously diagnosed panel, switch, knob. Upon arrival installed needed parts then reassembled and tested the unit. Found fully functioning as designed with no failures, call complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near The Hills, TX 78738
Leonardo
Job Details: 11/18/2021
Arrived on site for unit not draining. Tested unit for not draining and found drain pump not pumping water. Found debris stuck in drain valve. Cleared debris from drain valve. Tested unit. Unit drained good.No leaks present at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Lakeway, TX 78734
David Z
Job Details: 11/18/2021
Arrived on site to follow up on refrigerator that wasnt cooling as well in RC as FC. Installed new dispenser location control per tech line instructions. Power cycled unit. Advised customer to follow up if unit doesnt cool. At time of arrival the thermometer read 51 degrees
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near Andice, TX 78628
Lou
Job Details: 11/18/2021
"Arrived on site to inspect dryer burning odors. Upon further inspection, the customer advised that they used the unit recently and could smell the odor of burning plastic or rubber. I tested the unit and it is operating as designed and I could not smell any unusual odors. I disassembled the unit and found a small amount of lint inside the unit but none that was burnt. I removed and replaced the four rollers, tension pulley and belt and cleaned the roller axles and vacuumed the lint from the unit. Reassembled the unit and when I went to plug the unit in to test, I found one of their terminals on the power cord burnt and the outlet melted where the terminal connects. I advised the customer of my findings and recommended that they have an electrician inspect the outlet and left the unit unplugged for safety. No lint observed at the end of service, job completed."
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Elgin, TX 78621
Matthew
Job Details: 11/18/2021
"Arrived onsite for refrigerator not cooling in RC compartment, dripping and ice buildup. Upon arrival unit was unplugged. Powered unit and compressor and condenser fan kicked on. Compressor running at 1.3 amps. FC fan is energizing when switch is closed. Could not hear RC fan running. Ran diagnostics and found multiple error codes. Spoke with SW and unit has had multiple failures. Will need to order Main board and UI. Will return with parts. Will need parts research on UI and control board for availability.; ordrng 1 WR13X10856 (Evaporator fan motor assembly) and 1 WR55X10998 (Main board) and 1 WR13X10841 (UI panel)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, TX 76655
Tyler
Job Details: 11/18/2021
"Arrived on site for washer not cycling through setting once started. Upon arrival confirmed complaint and found the following errors in diagnostics: F7e4, f0e7. After further inspection I found the cause of due to basket not re-engaging properly. Find magnet strip around slider had come off slider. ; ordrng 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Austin, TX 78734
David Z
Job Details: 11/18/2021
"Arrived on site to diagnose washer not running cycles. Checked error codes and found F2E1, F7E1, F0E5, F0E0. When I tried to run the unit I only heard a short whine coming from the motor, but no engagement. Wiring looks good, unit needs a capacitor / motor to resolve. Ordering motor and capacitor, AUTHO needed ; ordrng 1 W10804664 (Capacitor) and 1 W10836348 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS04
Near New Braunfels, TX 78132
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for no power and upper oven door locked. Found fuse receiving voltage but not voltage exiting fuse. Replaced fuse, tested unit to 350, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Cedar Park, TX 78613
David S
Job Details: 11/18/2021
Arrived on site for fridge over cooling in rc section. I gained access to the damper and tested it.mi found the damper not closing all the way cause air from the freezer to leak through. I replaced the damper and tested it. It is now working as designed job complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Spicewood, TX 78669
Brandon
Job Details: 11/18/2021
"Arrived on site for customer complaint of unit shutting down and not drying properly, found outlet thermistor in range, found moisture sensor tested good, instructed customer to clean vent, if problem continues will need main control,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Buda, TX 78610
Kevin
Job Details: 11/18/2021
Arrived on site and per techline recommendation added Permagum between fresh food evaporator scroll fan and air tower. Confirmed water is dispensing properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Leander, TX 78641
Lou
Job Details: 11/18/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and could hear something clanking inside the drum as it turned. I found one the drum baffles loose. I removed the baffle and found lint debris inside and cleaned it out. Inspected the two remaining baffles and cleaned them out as well. I tightened the baffles when reinstalling. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/18/2021
Arrived on site for fridge tempeture not cooling at all. Temps were 58 in fridge and 34 in freezer. Tested thermistor from control and it was in range. Tested Heater and voltage was very low. Placed in forced defrost and ice sizzled but it took a couple minutes and didnt seem to be heating up and sizzling like Im use to hearing and heating. Removed ice build up from evaporator cover and gained access to the heater. Heater tested open. Ordering defrost heater W11546981 to return and complete the repair. Returning with all parts ; ordrng 1 W11546981 (Defrost Heater)
We serviced a
AMANA REFRIGERATOR
Model sr22cg-p73900-3WC
Near Austin, TX 78753
Matthew
Job Details: 11/18/2021
Arrived onsite for refrigerator not cooling. Upon arrival tested unit. Unit is not completely hot in the box. Compressor is running and does have frost pattern. Found that evaporator fan motor assembly is not functioning.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 11/18/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the control panel not responding, I removed and replaced the control panel and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78750
David S
Job Details: 11/18/2021
Arrived on site for dishwasher not washing. I inspected the unit and work area I found fault codes F4e3 wash motor fault f2e2 UI not responsive. I put the unit through a diagnostics cycle and found the motor not working. The motor is getting is voltage. I also found the top rack adjusters broken. I am ordering the adjuster kit and sump and motor to repair the unit. The office will reschedule when we have eta on the parts. ; ordrng 1 W11087376 (Sump and motor) and 1 W10712395 (Adjuster kit)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78737
Jacob
Job Details: 11/18/2021
"Arrived onsite to replace parts. When replacing the tub assembly. Noticed that the 4 inch hole in the back of the unit was not covered like the original. Called tech line.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78750
David S
Job Details: 11/18/2021
Arrived on site for dishwasher not starting. I inspected the unit and work area. I put the unit into diagnostics and found it nor recognizing* the door is closed. I tested the latch and found it good. I spoke to the customer about needing the control.I installed the new control and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Georgetown, TX 78628
Lou
Job Details: 11/18/2021
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, I found the breaker to be a GFCI breaker. I placed the unit in diagnostics showing error codes F7E0 & F0E3. Cleared the codes and continued with testing. The unit operated as designed. Following the tech sheet for the error codes, I tested the unit at the control and the unit is getting good voltage. Performed the Encoder Test and it passed. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four side panels. I advised the customer of my findings and advised that due to the gearcase oil being on the motor connections and drain pump connections, this could be the reason that the breaker is tripping. I recommended not using the unit due to potential water leaks. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE MICROWAVE
Model JVM3160DF3WW
Near Kyle, TX 78640
Leonardo
Job Details: 11/18/2021
"Arrived onsite for unit with nothing turning on. Tested unit and found bad middle door switch, and blown fuse. Need to replace middle door switch and fuse. Replaced middle door switch and fuse. Tested unit by heating water for 1 minute. Unit heated correctly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Buda, TX 78610
Jacob
Job Details: 11/18/2021
"Arrived onsite to replace the sump and motor. Replaced the part. Tested the unit. Unit did fill and wash, but noticed that the unit was leaking at the heating element bed the nuts to tighten down the heating element were missing. Ordered parts. Rescheduled with customer ; ordrng 2 W11538351 (Element nut)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Leander, TX 78641
David S
Job Details: 11/18/2021
Arrived on site for freezer frosting over the light switch. I Inspected the unit and work area. I found the gasket sealing along the fridge. I inspected the inner liner of the door and found it separating from the outer door. I am ordering a new freezer door to complete the repair. The office will reschedule when we have an eta on the parts.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78745
Scott
Job Details: 11/18/2021
"Arrived on site for washer making loud noise during wash and spin . Found oil leaking from gearcase , pulley falling off motor . Will also need belt and agitator due to damage . Replaced Gearcase Cam , belt, agitator, motor. Ran calibration and diagnostics wash. All checked out normal. No water leaks detected in time of service, job complete"
We serviced a
LG DRYER
Model DLEX5170W
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/18/2021
"Arrived on site for dryer not heating. Inspected unit and work area. Verified failure and measured voltage to unit and found 240 volts. Disassembled unit and measured resistance on fuses and element. Found failed element. Removed failed heater and installed new. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Austin, TX 78726
David Z
Job Details: 11/18/2021
"Arrived on site to diagnose washer that is making loud noise while running. Hand turned basket and could feel bearing rubbing causing excessive noise. Confirmed I was able to remove washplate.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/18/2021
"Arrived on site and inspected dryer and found loose connection at cut off, after securing connector dryer is not heating properly observed it reach 180?, airflow meter is also showing good.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78703
Luis
Job Details: 11/18/2021
"Arrived on site for thin to no ice. Ran diagnostics weak water flow with filter removed,disconnected line to valve,found weak water flow to the ice machine. Customer will need to have the external filters replaced.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Wimberley, TX 78676
Robert
Job Details: 11/18/2021
Arrived on call for complaint of temperature warm. Checked air flow and found the evaporator fan not working. Replace fan and test. Fan still not working replace control and fan now working properly.
We serviced a
KITCHENAID MICROWAVE
Model WML55011HS06
Near Austin, TX 78736
Jacob
Job Details: 11/18/2021
Arrived onsite for the ring under the plate being broke. Customer showed me the ring and it was broken. Replaced the ring. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78736
Jacob
Job Details: 11/18/2021
"Arrived onsite for the right door making noise when closing it. Customer showed me the door and heard kind of a loud pop. Pulled the door off and noticed that the grease was missing on the closer at the bottom. Put more grease on the closer at the bottom and the noise went away. No noises at this time.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Del Valle, TX 78617
Matthew
Job Details: 11/18/2021
"Arrived onsite for washer leaking after repair. Upon arrival customer had already soaked up and dried water. Customer stated water seemed to be coming from underneath unit. Small trail of water led to dining area, took pics in SD. Now that area was dry, had to isolate leak. Removed panel and carefully tested. As unit called for washer the valves would energize but then the valve would begin to leak from the center near the thermistor. Will need to re order the valve and replace. Left unit unplugged and water supply off for safety. Instructed customer not to use until repair can be made. Office to reschedule ; ordrng 1 WH13X26535 (Water valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/18/2021
"Arrived on site for washer not powering on. Inspected unit and work area. Found at top right of UI has a crack. Gained actor control and found power indicator flashing. Performed diagnostics mode and found error code F6-E2. Unit would not activate in further test. Will need to replace UI and continue to test. Removed failed UI and installed new. Assembled unit and performed diagnostics mode. Ran automatic test DTC and found all components operating. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78704
Luis
Job Details: 11/18/2021
"Arrived on site for no ice. Ran diagnostics water valve not powering on,no voltage to valve diagnosed a defective sensor that is in the recirculating pump. Replaced pump,ran diagnostics all test passed."
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/18/2021
Arrived on site for dryer making intermittent high pitched noise. Tested operation to verify failure. No abnormal sound was made. Disassembled unit and found idler pulley not turning. Tested guide wheels and found 2 out of 4 had failed. Removed all 4 guide wheels and installed new with pulley. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78749
Jacob
Job Details: 11/18/2021
"Arrived onsite for unit making a noise but wont spin the clothes. Checked under the unit and spun the tub underneath from the cam and the gear case not gripping to spin correctly. Tried to remove the wash plate but the bolt was seized. Need to do a re build on the washer. Ordered all parts. Needs authorization, request 2HR upon return. Office to reschedule ; ordrng 1 W10752719 (Basket) and 6 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 W11219115 (Tub) and 1 W10752187 (Screw) and 1 WP8533928 (Screw) and 1 WPW10215093 (Filter) and 1 Request (2hr)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Wesley
Job Details: 11/18/2021
Arrived onsite for not heating in the oven and found the valve relay shorted open. Replaced dsi board. Tested unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Driftwood, TX 78619
Kevin
Job Details: 11/18/2021
arrived on site and inspected washer and found standing water in tub, set washer into a diagnostic cycle and attempted to run drain pump and it does not respond. Washer and dryer are lifted up on a cabinet pedestal. Took one picture. Tilted washer back and found a broken wire on the harness connector to the drain pump, took one picture. Repaired wire and washer will now drain properly. Ran a diagnostic cycled and everything passes, job complete"
We serviced a
WHIRLPOOL RANGE
Model SF385PEGQ
Near Spicewood, TX 78669
Brandon
Job Details: 11/18/2021
"Arrived on site for customer complaint of unit not heating properly, found failed bake ignitor, I replaced ignitor, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/18/2021
"Arrived on site to install previously diagnosed parts. Ran diagnostics and spin. Could hear bearings making a slight noise. Customer stated it gets much louder. Gained access to the splutch. Removed splutch wheel and found heavy grease/oil inside. Took photo for quick pics. Removed belt, gear case, motor, cam and hub and installed new belt, gear case, motor, cam and hub. Ran calibration and then fast agitation and high speed spin. Washer no longer makes any noises. Job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDB765FC0
Near Kyle, TX 78640
Robert
Job Details: 11/18/2021
Arrived on call for complaint of noise. Found the tension wheel causing noise. Replaced wheel from repair kit. These dryer and noise level normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Wimberley, TX 78676
Robert
Job Details: 11/18/2021
Arrived on call for complaint of warm temperature in freezer and noise. Found the customer defrost the freezer so noise is gone. Will need to replace harness with sensor in freezer.. ; ordrng 1 W11396530 (Harness) and 1 Heater
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78744
Scott
Job Details: 11/18/2021
"Arrived on service for washer not draining. Manually drained unit, removed drain pump and found debris stuck in pump. Replaced drain pump. Ran calibration and all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/18/2021
"Arrived on site for The gasket around the door not sealing properly and creating frost inside freezer. Found top of freezer door has a downward bow in it making the top section of the gasket unable to give a good seal and creating frost at the top interior section of freezer. Ordering a new freezer door (W10746783) and returning with new gasket just in case new door doesnt already have a gasket in it. Freezer is cooling as designed, but will return with all parts. ; ordrng 1 W10746783 (White freezer door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Austin, TX 78759
David Z
Job Details: 11/18/2021
"Arrived on site to follow up on dishwasher that was still not fully running spray arms. Used borescope and watched valve, and found valve barely filling. Replaced inlet valve and retested. Verified unit running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Canyon Lake, TX 78130
Andrew
Job Details: 11/18/2021
"Arrived on site to test unit for tripping outlet. Ran diagnostics as designed and highest amp draw from unit on L1 was 8.2amps hen heater engaged, but didnt trip outlet. Ran unit on 1hr wash with heat dry. Tripped outlet when wash motor and heater engaged, amp draw was 3.9amps. Spoke with tech line was advised to have gfci outlet swapped for standard outlet. No leaks detected. Job complete.SR#7732230493"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/18/2021
Arrived onsite for bottom oven not heating to 350. Customer said that it was the top oven that was not heating to 350. Tested both ovens at 350 and and got to 360 within range. Instructed customer how to calibrate the temperatures. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/18/2021
Arrived on site to install previously diagnosed parts. Found customer had a new outlet installed behind the dishwasher. Removed hard wire from junction box and installed new power cord. Removed faulty control and installed new control. Powered on dishwasher and no error codes came on. Ran through full diagnostics and all cycles completed. Drain pump drained and heating element came on. No leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose dishwasher not heating properly during the cycle, upon arrival I gained access to the unit and put it into service diagnostics, I found fault code f8e3 for water too cold during cycle, I put the unit through a diagnostics cycle and found that the unit is operating properly as designed and that the element is heating properly with minimal powder deposits baked onto the component. I informed the customer that rinse aid is necessary for each cycle and proper techniques for the best outcome each cycle as well as proper use and care
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Austin, TX 78702
Scott
Job Details: 11/18/2021
Arrived on site for no heat dryer . Ran diagnostics and found igniter has failed . Replaced igniter . Tested unit and dryer is heating properly . No gas leaks detected at time of service. Job complete
We serviced a
GE REFRIGERATOR
Model GFE26JMMAFES
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/18/2021
Arrived onsite to replace previously diagnosed parts. Replaced dispenser door assembly and motor. Replaced faulty UI and control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Liberty Hill, TX 78642
Lou
Job Details: 11/18/2021
"Arrived on site to inspect wall double oven lower oven not working. Upon further inspection, I found the unit was not programmed correctly from previous service as it is reading that the unit is a single oven unit when its a double oven. I reprogrammed the unit and tested and it is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78744
Luis
Job Details: 11/18/2021
"Arrived on site for water not dispensing. Tested water dispenser no water,can hear valve energized diagnosed frozen water line,defrosted water line ran dispenser water is now dispensing correctly. Changed temperature setting in fresh food compartment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Austin, TX 78737
Luis
Job Details: 11/18/2021
"Arrived on site for ice issues. Diagnosed water leaking from icemaker housing,replaced icemaker ran cycle water filled icemaker no leaks."
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Austin, TX 78738
Leonardo
Job Details: 11/18/2021
Arrived on site for all burners with flames too high and too much yellow flame. Tested the unit and found orifices on all burners were for natural gas. Need to convert all burner orifices to propane. Converted all burner orifices to propane and tested all burners. Flames on all burners work as designed per propane conversion. No leaks at this time.Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78749
Luis
Job Details: 11/18/2021
"Arrived on site for no,water. Found when unit is fully pushed into enclosure the water line gets pinched and shuts off water flow,adjusted waterline,adjusted unit tested water dispenser working as designed."
We serviced a
WHIRLPOOL WASHER
Model MHW6000XW2
Near Austin, TX 78745
Scott
Job Details: 11/18/2021
Arrived on site for 6-1 error code . Found 2 burn marks on mcu . Replaced control. Ran diagnostics all checked normal.No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model DUL240XTPS3
Near Burnet, TX 78611
Cliff
Job Details: 11/18/2021
"Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor locked up, and replaced pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXML10
Near Burnet, TX 78611
Cliff
Job Details: 11/18/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker assembly failed and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 2198597 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGWHB2
Near Bertram, TX 78605
Cliff
Job Details: 11/18/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Round Rock, TX 78665
Wesley
Job Details: 11/18/2021
Arrived onsite and reset unit for not recognizing knob position. Unit is now operating as designed. Cleared f0e0 error and ran diagnostic cycle. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near Austin, TX 78731
Taylor M
Job Details: 11/18/2021
"I arrived on site to replace previously diagnosed hv control and main control, upon accessing the unit I replaced both, Upon powering on the unit I found the overlay in PE for programming mode and the overlay was unresponsive, I called and spoke with Leon sr#7732273452 and he talked me through the programming sequence, on the fifth attempt the unit was able to be programmed correctly and now the overlay is responsive and operating properly as designed. The unit is now operating properly as designed and I informed the customer that it would take a few hours to get down to temp. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/18/2021
"Arrived on site and inspected washer and found error code F8E1 saved. Ran all functions in manual diagnostic and there is no water flow from cold valve. Confirmed water pressure is good from source. Replaced water valve assembly and it is now working properly, job complete"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Austin, TX 78746
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose double wall oven with intermittent console issues, i gained access to the unit and put it into service diagnostics, I found a fault code pertaining to stuck key, I gained access and replaced the console, the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Kyle, TX 78640
Kevin
Job Details: 11/18/2021
"Arrived on site and replaced refrigerator door, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDX03FTSS2
Near Austin, TX 78703
Scott
Job Details: 11/18/2021
"Arrived on site , replaced sump and motor, rinse aid cap. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PEXHW00
Near Kyle, TX 78640
Kevin
Job Details: 11/18/2021
"Arrived on site and inspected refrigerator and found it is unplugged. After reconnecting to power interior lights are on but refrigerator is not running. Rotated defrost timer manually and refrigerator kicked on. After installing new defrost timer refrigerator has started cooling. Recommended homeowner allow at least 12 to 24 hours for it to cool properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Austin, TX 78727
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose washer with f3e2 fault code, I gained access to the service diagnostics and found an additional fault code relating to the door lock, I put the unit into a cycle and found it stops at fill. I gained access to the control and tested resistance on j-5 pin 3 and 4 and found proper resistance to the heater sensor. I replaced the control and verified functionality by running the unit through a diagnostics cycle, the unit is operating properly as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and found unit freezer gasket dislodged causing an air gap and the air channel to the fridge to freeze up. Secured the gasket and tested unit and found unit is now sealing and defrosted properly. All checks good. Unit unplugged in shop at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/18/2021
"Arrived on site and inspected dryer and found it is heating properly but airflow meter is showing restricted. Took one picture. Vent to the exterior will need to be cleaned by a service. No other fault found with Dryer.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Georgetown, TX 78633
Lou
Job Details: 11/18/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I test3d the unit in diagnostics and when the burner was to come on the unit shut off. I disassembled the unit and tested the valve coils and found them both open. I removed and replaced the coils and reassembled and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/18/2021
Arrived on site refrigerator not freezing items. Inspected unit and work area. Found good frost pattern. Per diagnostics mode and tested operation. Measured resistance on thermistor and found out of range. Will need to replace thermistor.; ordrng 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cedar Park, TX 78613
David S
Job Details: 11/18/2021
Arrived on site for fridge not cooling on both sections. I inspected the unit and work area. I found the unit unplugged. I turned the ice maker off and plugged the unit back in. I found the unit powering on and the compressor started to run. I placed a thermocouple on the freezer and monitored temperature for several minuets. I found the temperature not changing. I gained access to the condenser line and found it at room temperature. I put the unit in test 40 and I could hear the 3 way valve moving. I am ordering a sealed system to complete the repair. The office will reschedule when we have an eta on the parts ; ordrng 1 W11291123 (Rc evaporator) and 1 W11099748 (Fc evaporator) and 1 W11393142 (Compressor) and 1 Non-uvdryer (Non-uv dryer) and 1 W11548259 (Condenser) and 1 Sealedsystem (Sealed system) and 1 Oillessgauges (Oil less gauges) and 1 Nitrogen (Nitrogen)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Buda, TX 78610
Leonardo
Job Details: 11/18/2021
Arrived on site for unit missing upper spray arm. Installed upper spray arm. Test unit and unit test good. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX
Near Austin, TX 78732
David Z
Job Details: 11/18/2021
"Arrived on site to follow up on ice machine that is not draining. On arrival checked unit and found slow drain. Removed unit from cabinet and found kink in drain hose, and no external pump installed. Advised customer they need to replace drain line, or purchase external drain pump. Customer will resolve issue with drain line. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Buda, TX 78610
Robert
Job Details: 11/18/2021
Arrived on call to replace previous diagnosed parts. Replaced motor and support for ice dispenser and door and control for power issues. After installation test operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Del Valle, TX 78617
Matthew
Job Details: 11/18/2021
Arrived onsite for dishwasher making noise and not functioning properly. Upon arrival tested unit and noise was apparent. Upon inspection found faulty drain motor. Replaced motor and tested. Unit is no functioning properly. No leaks present at this time. Job complete
We serviced a
GE RANGE
Model JGBC20BEA1
Near Austin, TX 78749
Leonardo
Job Details: 11/18/2021
Arrived on site to replace bake burner and glow igniter. Replaced both parts and preheated oven to 350. Unit preheated correctly No leaks present at this time. Job complete
We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Buda, TX 78610
Jacob
Job Details: 11/18/2021
"Arrived onsite to replace parts ordered by the previous tech. When trying to put the unit back together for he motor pump, noticed that the connector for the motor pump cannot be changed to the new pump. Took pics of the connections for old an new pump. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Buda, TX 78610
Jacob
Job Details: 11/18/2021
"Arrived onsite for unit not making ice as much and the ice dispenser randomly dropping out ice. Looked at the unit and saw the amount of ice being made was normal size. Let customer know that the unit may drop extra bits of ice out sometimes and might keep the door open when in use and the that ice maker takes 72hrs to make a full bucket of ice and if the ice gets used a lot then it will take longer for ice to be made. Also the filter needs to be replaced., customer said they had one to replace with. Let customer know to keep any eye on the unit incase it continues to take video or a log incase it continues to drop ice randomly. No issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, TX 78623
Robert
Job Details: 11/18/2021
Arrived on call to replace previous diagnosed parts. After installation test operation and ran icemaker diagnostics test it passed. Ran icemaker fill test and it filled. No leaks detected at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and called Whirlpool techline to discuss repeat failure of timer motor. Replaced timer and found intermittent replicable supply issue that could be identified when jostling the plug. Advised customer to avoid a repeat failure by having outlet wiring repaired. Sr#7732280809
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78664
Wesley
Job Details: 11/18/2021
Arrived onsite and replaced heating element. Tested unit. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78750
David S
Job Details: 11/18/2021
Arrived on site to install previous diagnose part. I removed the failed control box and replaced it with new. I powered the unit back on and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Pflugerville, TX 78660
Wesley
Job Details: 11/18/2021
Arrived onsite and found icemaker supply line 90 cracked. Ordering the updated tube to repair. ; ordrng 1 WPW10664271 (Tube)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Austin, TX 78731
Taylor M
Job Details: 11/18/2021
"Arrived on site to re-diagnose unit displaying f2e1 for shorted key, upon accessing the unit I replaced the display, I found all connections on the control and display seated properly. I found the fault code persists, I found that the console itself needs to be replaced as the fault is within the control board on the console. I am ordering the console and authorization to repair the unit, the office will schedule return service when the part arrives.; ordrng 1 W10913685 (Console) and 1 Needs/autho"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, TX 78729
Taylor M
Job Details: 11/18/2021
"Arrived on site to diagnose dryer not drying, upon arrival I gained access to the unit and found that the element is not coming on, I gained access to the element and replaced the thermal cut off and the element, I put the unit back together and put the unit into a normal cycle, I found that the element was still not coming on properly, I found that the relay wasnt clicking on the control. I removed the control and replaced it and retested, the unit is now operating properly as designed. Job complete."