Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for unit making ice or dispensing water, found feed line kinked , corrected line and tested good, no leaks on site"

Near MacKenzie Ln, Cedar Park, TX 78613
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500BW0 "WTW8500BW0 Arrived to inspect leak. I found the issue with the unit was the bleach dispenser slowly filling. During testing I found the bearing assembly very loud and in need of replacement. Office to order bearing assembly, tool kit and valve to be installed upon return. No leaks observed during service. Please allow two hours service due to valve assembly and bearing assembly requirements. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (2 HOURS SERVICE, MULTIPLE PARTS) and 1 W10435302 (bearing) and 1 W10447783 (tool)"

Near Oxford Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WGD5000DW3 "arrived on site to inspect dryer drying times taking too long. Upon further inspection, I turned the unit on and found the Ignitor glowing and igniting the burner. I removed the front panel and tested ohms to the solenoids and Ignitor and they were good. I tested ohms to the fuse and cutoffs and all were good. I advised the customer of my findings and advised that they would need to have the vent checked/cleaned. I cleaned the lint from the unit. Customer paid in full. No lint observed at the end of service, job completed."

Near Stout Oak Trail, Austin, TX 78750
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site and disassembled all and removed shaft and found large crack in tub. Unit is in need of a new tub. Ordering tub. All else checks good. Returning with valve. Customer. 1 man, 1 hour; ordrng 1 W10381078 (TUB AND SHAFT ASSEMBLY)"

Near Oxford Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived on site for no cool. Diagnosed unit not entering defrost. Defrosted evaporator replaced defrost thermistor powered unit on checked air flow to fresh food good unit cooling down correctly.

Near Palma Plaza, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to test unit for door falling. Test unit and found pads broken, replaced pads test unit and unit test good job complete"

Near Verbena Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG LAT9406AAE "Wrong address on file, we do not service the area."

Near Clear Creek Rd, Blanco, TX 78606
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FGID2466QW6A Arrived onsite to install new fill hose to dishwasher from prior visit’s diagnosis. Removed chewed up fill hose and installed new replacement. Reassembled and tested unit. Unit now fills as intended. Advised customer no warranty implied due to the infestation. Customer agreed. All water connections were dry at time of service.

Near Cliffwood Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8500AWF1 Arrived on site to test unit for unit not starting. Test unit and found u it not draining. Removed drain motor and found glass stuck in drain motor.

Near Windsor Rd, Austin, TX 78703
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found pump not moving water. Removed and replaced sump and motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Bridgepointe Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite to replace the previous diagnosed parts. I replaced the evaporator drain pan.

Near Pool Canyon Rd, Austin, TX 78734
Joseph C.

Joseph C.

WASHER MAYTAG MHWE251YG00 "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found not to spin to high speed without rattling. Found bearings worn out, in rear tub. Ordering new rear tub, gasket, basket and motor. Will need to be a two hour call and will need authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W11239040 (TUB BACK HALF) and 1 WP8540088C (pulley) and 1 WPW10111158 (gasket) and 1 WPW10205253 (basket) and 1 WPW10283361 (nut) and 1 WPW10315848 (motor-drve)"

Near Blair Ave, Bastrop, TX 78602
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL MSD2550VES00 MSD2550VES00 Arrived to inspect ice dispenser issues. I found the baseplate for the ice bin assembly badly gapped. I sealed the plate and the lower panel for the ice dispenser with mfg sealant and removed the ice from the bin area. I tested the unit and all functions were present.no leaks observed during service.

Near Watson Way, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived to inspect dishwasher not cleaning. Verified complaint and removed and replaced the pump and motor. Tested unit and unit tested as designed. all water lines were dry at the time of service.JOB COMPLETE

Near Lampasas, TX 76550
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and no error code appeared. The unit dispensed water into the tub, but the motor did not operate. Also, when pulling the bottom rack out, I found that all of the rack wheels fell off. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed with no error codes. I am ordering four (4) lower rack wheels and a CNOTE LSO and scheduled return service for 01/31/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 4 W10195416V (dish rack wheel)s"

Near Dry Gulch Bend, Cedar Park, TX 78613
Steve C.

Steve C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for the unit is burning food in simmer. Found all the burners on simmer is too high. Adjusted all the burners and tested the unit. Unit works properly and no gas leak present.

Near Holiday Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site found dispenser leaking rise aid . Replaced dispenser . Ran test cycle all checked good . No error codes and all functions were normal . Nomwater leaks detected at time of service. Job complete

Near Prairie Hen Ln, Austin, TX 78758
Arthur B.

Arthur B.

OVEN WHIRLPOOL WODA7EC0HZ01 Arrived onsite to install new UI to wall oven from prior tech’s diagnosis. Powered down unit and removed UI. Installed new replacement and reassembled. Powered up unit. All functions features now work as intended. No other issues found.

Near Sachen St, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW3 "Arrived on site for “not finishing spin/clothes wet at end of cycle” complaint. Inspected unit and found found lid lock faulty with error code. Ordering new lid lock. Return for repairs on 02/05. No leaks detected, at time of service.; ordrng 1 W10838613 (lid lock assembly)"

Near TX-71, Bastrop, TX 78602
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on job to replace door,door replaced. Tested functionality,passed."

Near Daisy Way, New Braunfels, TX 78132
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 Arrived on site for the unit is barely making any ice. Tested the unit and found the ice maker is working properly and the ice bin is full. Instructed the customer how much the unit make ice per cycle. All water connections were dry at the time of service.

Near Admirals Cir, Morgan's Point Resort, TX 76513
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC1150WB00 Arrived on site to replace magnetron. Opened box and found damaged part. Will need to re order new magnetron WPW10126794. Rescheduled for Friday 2/1 ; ordrng 1 WPW10126794 (MAGNETRON )

Near Pinehurst Dr, Austin, TX 78747
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine that is overflowing with ice sometimes and stops making ice other times then a loud noise starts. I found a defective thermistor and the smart valve failed and would not open while I was testing the unit. The recirculating pump seems to be ok but Explained to the customer we won’t know for sure until the valve has been replaced.. Ordering the thermistor and the smart valve. Also ordering recirculating pump JIC. RS for Tue 2/5.; ordrng 1 WP2313628 (PUMP) and 1 WP2313633 (THERMOSTAT) and 1 WPW10217917 (VALVE)

Near Champion Dr, Lakeway, TX 78734
Scott  M.

Scott M.

REFRIGERATOR GE PSS26MSWASS "Arrived on site , replaced housing and valve . Water flow is now normal and no water leaks detected at time of service . Job complete ."

Near Lansdowne Rd, Austin, TX 78754
Joseph C.

Joseph C.

OVEN GE JT3500SF4SS Arrived on site for “F97 error code” complaint. Per my previous diagnosis. Removed and replaced lower fan. Tested unit. Both ovens achieved 350 degree preheat. No other issues noted. Unit is performing as designed.

Near Willy Rd, Bastrop, TX 78602
Paul R.

Paul R.

WASHER MAYTAG MVWB835DC3 "Arrived onsite for the washer with a damaged chassis. I found the front bottom of the chassis dented in. I replaced the chassis, absorber, and name plate. I tested the unit in test 51 and all test past. There were no water leaks present at the time of service. Call complete. Use Authorization # MICDZ00MPL1."

Near Talbot Ln, Austin, TX 78746
Jerry C.

Jerry C.

DISHWASHER FRIGIDAIRE FDB520RHB2 "FDB520RHB2 Arrived to inspect water issue. I found the unit would not correctly circulate, but the pump could be heard running. The lower intake and filter areas were clogged with debris and I removed it and tested. The unit appeared to resume normal operation. No leaks observed during service.

Near Mossy Rock Cove, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on job for complaints of warm temperatures. Found evaporator in fridge frosted over. Called tech line recommended replacement cover and contacted chase recommended screws,harness,UI board.7724053930 ; ordrng 1 W11089931 (panel-ui) and 1 W11189618 (HARNESS ) and 2 WP90767 (screw)s and 1 WPW10501260 (cover-evap)"

Near Passare, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DW2 Arrived on site and found faulty power supply disrupting normal function. Connected to separate power supply and found unit operating properly. Advised customer to correct power supply to repair.

Near Rolling Oak Ct, Elgin, TX 78621
Wesley P.

Wesley P.

DISHWASHER GE GDF570SGJ0CC Arrived at jnsite and found short in the heating circuit. Repaired short now unit is heating as designed.

Near Pine Point Cove, Elgin, TX 78621
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for lightbulb breaking and falling on food while baking. Test unit and found light bulb broken off from light bulb socket. Removed light bulb socket and replaced light bulb test unit and unit test good.

Near Nautical Loop, Kyle, TX 78640
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for the dishwasher with all the lights flashing or blinking. Mr stated that sometimes all of the lights come on but the selections on the panel don’t always work. I found the control panel failing when trying to make selections.

Near Milagro Dr, Austin, TX 78733
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and replaced blower fan, magnetron, capacitor, diode, door switches and interlocks. After replacement of function has returned to microwave. It is now heating properly and blower fan is running. Job complete"

Near Kyle, TX
Robert J.

Robert J.

DISHWASHER MAYTAG MDB7609AWW1 "Arrived on job for complaints of no power. Tested voltage to the bimtl received no voltage. Replaced bimtl, power restored. Tested functionality, passed.No leaks detected at time of service."

Near Turkey Trail Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC3 "Arrived on site and found no hot water flow during test cycle, replaced water valve and hot water has returned. No water leaks detected at time of service, job complete."

Near Sanders, Kyle, TX 78640
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived onsite for the washer that’s constantly showing error messages. I checked stored error codes and found F3E1, F6E3, F8E1, & F8E3. I cleared the codes. I ran the auto diagnostics cycle and found cold water valve 1 and the hot water valve barely opening sometimes or not opening at all. There was no detergent in the dispenser when I started the cycle but I found a lot of suds in the machine caused by residual detergent build up in the tub. The machine did complete the cycle and no codes returned. I went over detergent use and amounts with mr. I started replacing the fill valve and while removing the blue hose from the dispenser the plastic barb fitting broke off the dispenser housing. The dispenser housing and fill valve need to be replaced to complete service. Ordering c-notes, W10575334 dispenser and marking the prescreened valve as use on return visit.; ordrng 1 C-NOTES (CS TO GET THE DISPENSER TO PR. PR WILL RUN THIS CALL AT THE EOD ON FRIDAY 2/1. P

Near Dark Star Terrace, Austin, TX 78726
Wesley P.

Wesley P.

RANGE JENN-AIR JDS9860BDB Arrived on site and repaired unit with control panel. All checks good. Unit is operating as designed.

Near Woodview Ave, Austin, TX 78756
Al R.

Al R.

OVEN WHIRLPOOL RBD305PRS00 Arrived to install rebuilt control. Installed and tested unit and unit tested as designed.JOB COMPLETE

Near Isabelle Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

DRYER AMANA NGD4655EW2 Arrived on site and found unit coils failed. Replaced burner assembly. All checks good.

Near Co Rd 305, McDade, TX 78650
James C.

James C.

WASHER MAYTAG MVWB955FW1 Arrived on site and installed new inlet valve and gear case. Ran calibration and tested for proper operation and leaks. I found all functions test good and no leaks found after repair. Job complete

Near Thunderbird St, Lago Vista, TX 78645
Joseph C.

Joseph C.

DRYER MAYTAG MEDC300BW0 Arrived on site for “noisy operation and seal coming off of door” complaint. Inspected unit and found inner door damaged and door seal coming off. Noise is periodic and was not able to duplicate. Will need inner door and repair kit. Return for repairs on ; ordrng 1 4392065 (dryer repair kit) and 1 WPW10463967 (door)

Near FM 20, Cedar Creek, TX 78612
Joseph C.

Joseph C.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “unit not spinning properly and starts without putting coins in” complaint. Per my previous diagnosis, removed and replaced control, coin slot interface and suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Patton Ln, Austin, TX 78723
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for the unit is not freezing properly. Customer advised the fresh food section is working properly. Found the freezer fan motor is extremely noisy. Tested the unit and found the evaporator (see picture) Has only frost buildup on the top section only. Found the unit has a fail seal system issue. Unit will need a new compressor, UV dryer, and the access valve. Will need two hours to complete the repair. Will need to get authorization and reschedule the customer. Also advise the customer to turn the unit off the day prior.; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer UV)"

Near Trail of the Flowers, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived onnsite and found DW improperly wired at block. Corrected issue. All checks good. Unit is now operating as designed.

Near N Lamar Blvd, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for not washing. Test unit and found wash motor not coming on. Replaced sump and motor test unit and unit test good unit washing and draining correctly. No leaks present at this time. Job complete.

Near Ramona Cir, San Marcos, TX 78666
Joseph C.

Joseph C.

MICROWAVE MAYTAG MMV4206FZ2 "Arrived on site for “not heating” complaint. Inspected unit and found magnetron, capacitor and diode faulty. Removed and replaced magnetron, capacitor and diode. Removed and replaced stripped nuts and screws for mounting. Tested unit. Unit is performing as designed."

Near Boudin Court, Manor, TX 78653
Scott  M.

Scott M.

WASHER GE GTW485ASJ0WS "Arrived on site for washer not spinning or agitating . Ran diagnostics found software error code . Unit would fill and drain in diagnostics but would not agitate, spin of shift . Replaced control and cap , couldn’t set personality . Ordering new control . Please call to set return date . ; ordrng 1 WH18X28174 (CONTROL)"

Near Cll Limon, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 "Arrived on site for “warped door” complaint. Per previous diagnosis, removed and replaced door on fresh foods. Unit is performing as designed. No leaks detected, at time of service."

Near River Timber Dr, Del Valle, TX 78617
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Arrived onsite for the refrigerator with a build up of solid ice on the back of the unit. I found a solid block of ice build up on the rear of the unit which has caused the sheet metal to rust thru and expose the inner foam. This is due to a breakdown in the foam of the chassis and is non-repairable. Pics are attached in SDQP. Call complete.

Near SANTALUZ Path, Austin, TX 78732
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site and found customer is experiencing door/clothes ever replaced all switches and interlocks and microwave is now operating properly. If situation happens again interlock assemblies from service pointer W11245251 for the door/close error, and this microwave falls into that serial number. Job complete"

Near Bridgeford Dr, Austin, TX 78745
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer not heating, found faulty timer, I replaced timer, unit tested good."

Near Tranquility Mountain, Buda, TX 78610
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced all four wheels on the lower rack. Tested the rack and it operated as designed. No water leaks observed during service, job completed. Customer paid for repairs in full at previous service call."

Near Dry Gulch Bend, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining. Put unit in to drain and heard a pop in control board area, and no voltage to pump. Due to prior issue of door falling off caused harness to fail causing the control to fail. Unit will need new harness control and pump, office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W10889942 (HARN WIRE) and 1 W11087210 (CONTROL)"

Near Vernell Way, Round Rock, TX 78664
Paul R.

Paul R.

OVEN KITCHENAID KEBS207BSS00 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and the lower oven blower motor. I tested the oven and it is working as designed. Control is covered by AE 1 year warranty.

Near Los Altos Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR GE TPS24BPCEBS Arrived on site for no water. Removed filter installed bypass to filter housing good water flow diagnosed faulty water filter. Ordering new water filter.

Near Matthews Dr, Austin, TX 78703
Brandon C.

Brandon C.

DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of drum not turning, found drum was warped, ordering drum. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10899578 (drum)"

Near Ranch Rd 2325, Wimberley, TX 78676
Jerry C.

Jerry C.

DRYER MAYTAG MEDB725BW0 MEDB725BW0 Arrived to instal part. I removed and replaced the thermal fuse and found the unit would not heat due to a failed element. I removed and replaced the element and tested. The unit heated and cycled as designed. Lint removed fro chassis. From prior service:

Near Drake Ln, Taylor, TX 76574
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found no airflow through lint screen. The last time the event was cleaned to the exterior of the home is unknown, this home is new to the customer and the washer and dryer came with it. Recommended to customer that vent to exterior of home and be cleaned to correct issue. Also found something noise when drum is rotating, Found debris caught in felt ring and after clearing noise has stopped. Job complete"

Near Cliffs Edge Dr, Austin, TX 78733
Clif L.

Clif L.

WASHER GE GTW460ASJ8WW Arrived on site to diagnose a washing machine that will not stop filling up. Found control board short out causing unit not to register water level. Replaced control board and programmed with proper model code. Was not able to fully test unit is unit was not installed at this time.

Near Monterrey Oak Cir, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on job for complaints of ice not defrosting in fridge. Found screws missing from rail,ice along evaporator cover. Instructed customer to thaw out 2 days before our next return.; ordrng 2 WP8281136 (screw)s"

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site. Found evaporator in refrigerator completely frosted over. Thawed out evaporator and replaced evap harness. Also replace UI and supply board. Found screws missing from rails. Part research for screws wasn’t able to find on break down. Please ship direct to customer if possible. ; ordrng 1 CNOTES (CNOTES ) and 4 PARTRESEARCH (SCREWS FOR RAIL )s

Near San Mateo, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site to test unit for f1e1. Test unit and found bad control board. Will order new control W10842982. ; ordrng 1 W10842982 (CONTROL BOARD )

Near Smarty Jones Avenue, Dripping Springs, TX 78620
Paul R.

Paul R.

DRYER GE GFDR485EF1RR "Arrived onsite for the dryer that sometimes starts and other times it only hums. Mr stated the drum will start on the bulky setting but it only hums on other settings. I tested the dryer and found it only starting in bulky/bedding and towels/sheets. I found the motor only humming in all the other settings after start is selected. I checked error codes and had a 009 drum motor error. I found the centrifugal switch not working correctly on the motor. I found the reversing relay not working correctly on the main PCB. The control and motor need to be replaced to complete service make the repairs. Nobody was onsite to sign the ticket."

Near Mellow Meadow Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for faulty UI control. Removed faulty UI control installed new UI control powered unit on tested all buttons on UI unit working as designed.

Near Serene Hills Dr, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and installed new doors, mullion and chute. I found the upper corner of the left fresh food door dented and the chute would not seat properly in it. I will need to reorder that door and chute; ordrng 1 W10815692 (dor-fip ss) and 1 W11205081 (CHUTE)"

Near Rio Verde Dr, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for door issues. Found mullion bad not allowing it to close all the way. Replaced mullion and tested door, all functions tested OK. No leaks present. Job complete"

Near N Santa Clara Rd, Santa Clara, TX 78124
Brandon C.

Brandon C.

WASHER MAYTAG MHW3505FW0 "Arrived on site for customer complaint of unit not draining, found filter on drain pump needed cleaning, I removed clog from filter, unit tested good.

Near Sandy Creek Cove, Driftwood, TX 78619
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to removed and replace deli UI and main UI from prior visit’s diagnosis. Removed both UIs and reassembled. Found water works as intended. Tested ice and found ice still not dispensing. Checked voltage coming from harness and found no voltage when paddle is pressed. Unit will need new main control as well. Also ordering ice door as well. OF tomR/S once authorization is given from Lowe’s.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11122874 (door-ice) and 1 WPW10675033 (cntrl-elec HV)

Near Waterford Dr, Killeen, TX 76542
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived onsite for the refrigerator not cooling in the FC. I found the FC at 35 degrees and the RC at 47 degrees. The frost line on the evaporators is poor. Neither evaporator is frozen up. The RC evaporator is the old style aluminum type and I suspect a refrigerant leak. Im quoting the customer for labor only because the sealed system parts are covered under the manufacture 120 month warranty

Near Pachea Trail, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS0 "Arrived on site to test unit for oven not working. Test unit and found unit full of roaches. Found bad control board, advised customer that warranty doesn’t cover infestation.

Near Greenfield Rd, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for the unit will not fill up with water. Tested the unit and found the connection wire to the valve was not inserted. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near S Holly St, Georgetown, TX 78626
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on job for complaints of not making ice. Ran test cycle and recirculation pump did not recirculate. Replaced pump ran another test cycle,operation restored no leaks detected at time of service."

Near Cantera Ridge, New Braunfels, TX 78132
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC5 "WTW8500DC5 Arrived to inspect noise. I entered service test mode and found F0E3, F7E9 and F8E3 stored in memory. I found the gear case squealing loudly in spin. I removed and replaced the gear case and calibrated. I tested within service test mode and all functions were present. No leaks observed during service."

Near Muirfield Bend Dr, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site for customer complaint of dishwasher leaking, I found a leak coming from the sump assembly I am ordering the sump assembly ; ordrng 1 CNOTE (CUSTOMER WILL CALL TO SCHEDULE ) and 1 W10861526 (pump&motor)"

Near Turkey Creek Ln, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for ice build in fresh food. Found about a silver dollar size of ice build up on liner wall above shelf and under diffuser. Called tech support,checked temp in freezer reading 6° with unit off,freeZer and fresh food not fully full with products. Per tech support if both compartments are not at least 70% full cold spots are forming on liner. Per tech support if both compartments are not full for customer to fill jugs with water and place in back of freezer File#7724063180"

Near Baden Lane, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator freezer developing ice on top of door. Inspected door seal and found gasket not sealing. Went to remove door and found door mounting screws were not secure. Tighten screws and found door shutting correctly. Found unit pushed to far back and water line vibrating against unit. Made minor adjustment to correct. Tested all operations, all tested good. No water leaks present."

Near S Rock St, Georgetown, TX 78626
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start switch not operating. Upon further inspection, I turned the unit on by pressing the start button and it operated as designed. The customer advised that when there is a load inside, the drum won’t turn. I found that when turning the drum by hand and applying pressure to the drum, the drum slips on the belt. I am ordering a belt, dryer kit, motor and blower wheel and scheduled return service for 01/31/19. No lint observed during service.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 661570V (belt) and 1 WPW10211915 (wheel)"

Near Fern Ct, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER MAYTAG WTW7000DW3 "arrived on site to inspect washer noises. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed. I manually tested the spin and agitate modes. During high spin, the unit began to make a screaming noise. I tilted the unit back and inspected underneath and found gearcase oil on the drain pump and rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and calibrated the unit. I tested the unit again and it operated as designed. I tested in manual mode and during high spin the unit operated as designed with no unusual noises. No water leaks observed during service, job completed."

Near Ranch Rd, Georgetown, TX 78628
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and removed obstruction from drain. All checks good.

Near Caleb Dr, Austin, TX 78725
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL KUID308ESS2 "Arrived on job for complaints of no ice being made. Ran diagnostics and found bin therm was opened. Replaced bin therm, ice returned no leaks detected at time of service."

Near Wonder World Dr, San Marcos, TX 78666
Steve C.

Steve C.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for the unit door is locked and on unable to open. Tested the unit in diagnostics and received error code F8e3 overflow and F9e1 long drain. Found the unit is a stacked unit and will require a second man. The unit will need a new drain pump, and the pressure sensor. Office will need to reschedule the customer. Will need two hours to complete the repair.; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (2 HRS) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Sugaree Ave, Austin, TX 78757
Lou S.

Lou S.

WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer leaking water. Upon further inspection, I found where water had leaked from the back near the valves. I ran the unit in diagnostics with no error codes and it operated as designed. I found no leaks during diagnostics. I did find that the hoses had been leaking at the connection with the valves and it appears they’ve been leaking for a while due to the amount of corrosion on the connections. I tilted the unit back and found a small amount of oil debris on the cam. I advised the customer of my findings and removed and replaced the gearcase, cam and water valves. The customer provided a new set of hoses and I installed them as well. Calibrated the unit then tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Ascot Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to replaced both parts test unit and unit still not igniting correctly. Will need to order new ignitor W11208293. Rescheduled for Wednesday 2/6; ordrng 1 W11208293 (IGNITOR)

Near Van Ness St, Austin, TX 78744
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived on site. Checked dryer for running but not heating. Checked heating element, fuse and thermal cutoff and all checked good. Checked voltage at terminal block and wall outlet and found only 24 vac on L2. Flipped breaker outside and voltage did not change. Advised customer that an electrician will be needed to correct power supply issue at breaker or wall outlet. Job complete."

Near Skylark Dr, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for the unit will not dispense ice or water. Tested the unit and found the dispenser will not work and nothing is being energized. Replace the control and the user interface and the unit is still not working. Found the unit will need a new freezer door due to wires are broken inside the door. Will need to order the freezer door and advise the customer it will take 6 to 8 weeks.; ordrng 1 LW10691266 (dor-fip FREEZER SS)

Near W Hwy 6, Waco, TX 76710
Steve C.

Steve C.

WASHER WHIRLPOOL WET4027EW1 Arrived on site to replace the drive motor due to the drive motor is locked up and will not turn. Replace the drive motor and tested the unit. Now found that the gear case transmission Is also locked up. The unit will need a new transmission and clutch assembly. Will need a two-man and two hours to complete the repair due to the small space and stack unit. Office will need to reschedule the customer.; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (2HRS) and 1 CNOTE (TWO MAN)

Near W Hwy 6, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSRS25ILSS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the diffuser due to the original part not operating. Tested the unit and it opened and began to cool the rc section of the unit. No water leaks observed during service, job completed."

Near Andora Dr, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site and found unit drain plug installed in disposal. Removed plug. All checks good, unit is now operating as designed."

Near Water Oak Ln, Austin, TX 78729
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBS109BSS00 Arrived on site to test unit for oven no power. Test fuse and found bad fuse. Replaced fuse and found no heat in oven test tod and found bad tod. Replaced tod test unit and unit heating correctly.

Near River Rd, Spicewood, TX 78669
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSRG25FTST01 Arrived onsite for customer complaint of SxS refrigerator icemaker bucket stuck. Was able to free bucket using steam. Found crushed ice jammed inside bucket. Cleared bucket and reassembled. Advised customer to run cubed ice after running crushed to prevent clumping. Charged 2nd appliance labor of $55.00 plus taxes. All water connections were dry at time of service.

Near Duck Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite to install new light module to French door refrigerator from prior tech’s diagnosis. Found part that was picked in warehouse was picked incorrectly. R/S for Friday due to customer availability. All water connections were dry at time of service.; ordrng 1 W11205083 (LIGHT MODULE )

Near Creekway Ln S, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site to install previous diagnosed parts. Inspected unit and found liner damage from foil (see SD-QuickPic). Removed unit and gained access to lower blower. Removed blower and installed new. Removed UI and installed new. Tested unit and found unit continued to attempt to connect to wifi. Called tech support and spoke with Andrew. Reset unit and tested upper and lower oven. All tested good.

Near Liberty Hill, TX 78642
Paul R.

Paul R.

COMPACTOR WHIRLPOOL MTUC7500ADM1 Arrived onsite for the compactor making a loud grinding noise. I found the gears grinding and the stops defective causing the noise at the bottom of the stroke. I installed a gear kit and adjusted the new gears. I tested the unit and it is working as designed. Call complete.

Near Acapulco Ct, Lakeway, TX 78734
Lou S.

Lou S.

DRYER ROPER RED4516FW0 "arrived on site to inspect dryer not powering on. Upon further inspection, the customer advised that when the unit is not operating, there’s a red glow on the back panel. The unit was unplugged upon arrival. I plugged the unit in and immediately, the element began to heat up without the unit turned on. I unplugged the unit and removed the back cover. I tested ohms to the fuse, cutoffs and element and all were good. I removed the element and found that the coil was grounded out on the heater box. I advised the customer of my findings. I removed and replaced the element and tested and the unit operated as designed. No lint observed during service, job completed."

Near N Cannes Dr, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR MAYTAG WRX735SDBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker leaking causing motor failure. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Job cost (333.87+tax)

Near Park Pl Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBFC42FTS08 Arrived on job for complaints of leaks found drain blockage. Removed blockage and ice from bottom of freezer. No additional leaks detected.

Near Lakeview Blvd, New Braunfels, TX 78130
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of dent inside on tub and unit not drying dishes, put unit into diagnostic mode, found heating circuit was faulty, tested heating element, element tested good, found faulty control board. Ordering control. ; ordrng 1 CNOTE (3 HOUR JOB BC HAS NEVER REPLACED TUB ON DW BEFORE) and 1 CNOTE (CUSTOMER NOT THRILLED WITH US REPLACING TUB, SHE WANTS A NEW DISHWASHER AND IS CONTACTING BUILDER AND MANUFACTURE) and 1 CNOTE (CUSTOMER WILL CALL TO SCHEDULE ) and 1 W11087206 (cntrl-elec)"

Near Peakside Circle, Dripping Springs, TX 78620
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW0 MVWB835DW0 Arrived to inspect unit not completing. I found the bearings within the gear case assembly failed. Office to order gear case. No leaks observed during service. Drain safety strap added.; ordrng 1 W10811956 (GEAR CASE) and 1 W10902814 (washplate)

Near Willowbend Dr, Round Rock, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect unit making unusual noise. Tested the unit and and couldn’t duplicate the complaint. Calibrated the unit and checked underneath for a possible loose screw. No abnormal issues with unit. All water lines were dry at the time of service.

Near Lometa, TX 76853
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE LFHB2741PF3 Arrived on site to replace the recall kit. Replaced the kit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Trail Rider Way, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Arrived on site. Found leak on dryer weld. Replaced dryer and service port. Vacuum system and charged. Found great frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Bottle Brush Dr, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW0 "Arrived on job for complaints of no water running through machine. Attempted to put into diagnostics but found unresponsive. Replaced control board,put in diagnostics found no water through. Replaced valve, ran test operation passed. No leaks detected at time of service."

Near Northgate Cir, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFC2089HTB2 Arrived onsite for customer complaint of French door refrigerator not cooling. Removed back panel and found compressor not running. Used test start device. Found unit came on and cooling. Removed and replaced start device. Reassembled. Powered up unit. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.

Near E 18th St, Georgetown, TX 78626
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFE505W0HB0 "Arrived on job for complaints of buzzing noise and element shutting off quick. Found switch shorted, replaced switch. Tested functionality,passed."

Near Oak Grove Cir, Dale, TX 78616
James C.

James C.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and tested operation. Customer issue of only getting ice even when set to cubed. I found the solenoid for the ice bin door stuck up and the bar for the cubed or crushed ice was under the solenoid. I freed the solenoid plunger and tested. I found that the solenoid would get stuck in the open position when calling for cubed ice. Unit will need new plunger assembly to repair.; ordrng 1 241675704 (solenoid assy) and 1 CNOTE (AUTHO)

Near Oak Ridge, Lago Vista, TX 78645
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit puddling water in deli, cfound EVAP slightly build up with ice, ran diag found no errors. Removed back cover and found drain tube open, removed and sealed with sealer and reinstalled. Advised customer to unplug unit for 20hrs. No leaks on site"

Near Oblique Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE204GPS "Arrived on site for customer complaint of front panel being damaged, I replaced panel, tested good."

Near Rod and Gun Club Rd, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher top rack falling out apart. Inspected unit and found not mounted in place. Inspected rack and track. Found bearings had came out of left track and separated. Disconnected copper water line from dishwasher and pulled out to gain access to track mounting. Removed both upper tracks and installed new. Performed diagnostics mode and monitored water connection. All tested good. Customer requested estimate to mount unit and replace copper water line. Estimate is good for 30 days.; ordrng 1 TJ10SS72KIT (STAINLESS STEEL WATER LINE) and 1 WP8269145 (MOUNTING BRACKETS )

Near Vallarta Ln, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site to diagnose a refrigerator that is making unusual noise. Foundnoise coming from compressor due to inability for refrigerator frame to shift with the tile. Loosened all four lower support bolts by a quarter turn and frame shifted into proper position. All noises that are unusual have stopped and all is working properly at this time. No leaks were found at time of service.

Near Preston Trail, Meadowlakes, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found lid lock has failed, after replacing lid lock confirmed it is working properly in a diagnostic cycle. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Brezza Lane, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice. Found power lead disconnected from harness,installed power leak correctly into harness ran icemaker through a cycle,water filled icemaker unit working as designed"

Near Roaring Springs Dr, Austin, TX 78736
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FB1 Arrived onnsite and replaced control panel. All checks good.

Near Solitude Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site and replaced control, interlocks, fuse, diode, capacitor, magnetron, all door switches and microwave is operating properly again. Job complete."

Near Brezza Lane, Austin, TX 78748
Scott  M.

Scott M.

RANGE WHIRLPOOL KSDG950ESS1 "Arrived on site ,replaced convection fan . Preheated oven fan test normally . No pinging noise . No gas leaks detected ."

Near Knoll Crest Loop, Austin, TX 78759
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7500GC0 Arrived on site and found unit operating without proper voltage and therefore unable to heat. Documented findings with Bruce. Sr# 7724066063 Customer spoke with whirlpool and was graciously denied a request for further concession contingent upon refusal to acquire a competent electrician to repair the house voltage problem.

Near Teacup Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the dryer kit consisting of the rollers, tension pulley roller and belt. Cleaned remaining lint from unit and tested. Unit operated as designed. No lint observed at end of service, job completed."

Near Fern Ct, Cedar Park, TX 78613
Steve C.

Steve C.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for the unit oven is not heating properly. Tested the unit and found there is only 208 V to the unit. Advise the maintenance that the unit needs 240 V to heat properly.

Near Sugaree Ave, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 Arrived on site for damaged bin. Found bin warped and tabs broken from manufacture defect in material. Ordering new bin assembly; ordrng 1 W10798551 (BIN)

Near Mariner, Lakeway, TX 78734
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC3 "Arrived onsite for customer complaint of dryer water steam valve keeps spraying water even when off. When arrived, found drum had water. Removed and replaced valve. Reassembled. Tested unit. Unit valve now works as intended. Did also fund that heater relay does not come on. Found control board faulty. Ordering control board. R/S for Wednesday 2/6. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 W10833000 (cntrl-elec)"

Near Gnome Ln, Belton, TX 76513
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave that continues to run with the door open. Ms stated the light doesn’t always turn on when the door is opened and it doesn’t always turn off when the door is closed. I found the unit working as designed when I tested it but I did find the door out of alignment because the vent grille had come partially out and was keeping the top of the door from closing properly and engaging the door switches properly. I found the grill broken because there were no metal clips or screws in the grille. I put a screw in the right side of the grille to prevent it from coming off and affecting the door closure. Need to replace the grille. screws, and clips to complete service. Having the customer monitor the performance until we return just in case there is a door switch issue. Will mark the door switches and interlocks as UORV. Ordering c-notes & W10701697 GRILL-VENT.; ordrng 1 C-NOTES (NEEDS PARTS AUTHO. NEEDS PARTS RESEARCH FOR THE 2 MET

Near Belforte Ave, Lakeway, TX 78738
Paul R.

Paul R.

WASHER MAYTAG MHWC7500YW0 "Arrived onsite replace the previous diagnosed parts for the unit not spinning. I tested the unit and found it not reaching max speed in the spin cycle. I could hear noise from the tub bearing. I spun the basket by hand and could feel drag from the bearing. I could also move the basket up and down and feel some play in the bearing. Will need to replace the tub and basket to complete service along with possibly the MCU. Ordering C-notes, WPW10192959 TUB-OUTER, WPW10192953 BASKET, & WPW10192960 TUB-OUTER.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB-OUTER) and 1 WPW10192960 (TUB-OUTER)"

Near Bowie St, Austin, TX 78703
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 Arrived on site to diagnose and refrigerator with a damaged door. Tested unit and found freezer door scratched. Replaced freezer door and installed new name badge. Tested unit found all is functioning properly at this time. No leaks were found at time of service.

Near Panther Hollow Drive, Marble Falls, TX 78654
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4900BW "Arrived on site for unit leaking in to tub while not in use. Found cold water stuck open slightly. Replaced vales and tested good, no leaks on site"

Near Pheasant Ridge Dr, Cedar Park, TX 78613
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site. Check for door issues. Found freezer door not shutting all the way. Adjusted rails and removed ice, all functions tested OK. No leaks present. Job complete"

Near Boulder Run, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site. Check for door issues. Found freezer door not shutting all the way. Adjusted rails and removed ice, all functions tested OK. No leaks present. Job complete"

Near Boulder Run, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site. Check for door issues. Found freezer door not shutting all the way. Adjusted rails and removed ice, all functions tested OK. No leaks present. Job complete"

Near Boulder Run, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and leveled unit to reduce shaking. Also found hot water turned off. Restored functionality. All checks good.

Near E Yager Ln, Austin, TX 78753
James C.

James C.

MICROWAVE JENN-AIR JMW2430DP02 Arrived on site and tested operation. I found the ui has software version 10.0. Installed new ui and verified unit has the proper software version of 14.0. Tested function of ui and found all functions test good. Job complete

Near Rolling Plains Ct, Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for the unit is not drying the dishes. Tested unit and found the heater is working properly. Found the rinse aid is set to the minimum. Adjusted the rinse aid to max setting. Advise customer to turn on the hot water first on the sink then turn the unit on. Unit is working properly and all water connections were drying on the time of service.

Near Hat Bender Loop, Round Rock, TX 78664
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry the clothes. Tested the unit and found the timer motor is extremely hot. Replace the timer and tested the unit. Unit is working properly and advise customer to clean air vents every six months.

Near Southwinds Dr, Lorena, TX 76655
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED8000DW3 Arrived on site to install previous diagnosed part. Removed burnt terminal block and installed new. Installed new power cord and clamp. Installed unit and tested. All tested good.

Near Forest Dr, Buchanan Dam, TX 78609
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FC2 Arrived onsite to install new water valve and control from my prior diagnosis. Removed and replace both water valve and control. Reassembled and tested unit. Unit no longer drips water into tub. Ran test 052 to calibrate. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD93EC0AS04 "Arrived on site for oven having F1-E1 error code. Inspected unit was not able to make out model # , due to damages to unit. Found UI damaged and upper door latch had melted. Performed diagnostics mode and verified error code. Ran reset and tested unit had error reappear. Will need to replace main control. Customer wants an estimate to replace damaged UI and door latch. 1st estimate on replacing control, UI and door latch ; ordrng 1 W10841979 (MAIN CONTROL)"

Near Montebelluna Pl, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW1 "Arrived on site and inspected washer and found multiple saved errors For unbalanced load found entire washer is leaning to the right. There is no flooring directly underneath washer, took multiple pictures. There is a drop off of roughly 3 inches where a smaller washer could fit. customer attempted to level washer but this is incorrect. Floor will need to be leveled and secured for washer to sit properly."

Near Deputy Dr, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site to test unit for door not opening correctly. Test unit and found kick plate loose hitting door when door opens. Found broken retainers for kick plate. Replaced retainers test unit and unit test good job complete door opening and closing correctly.

Near Hoffman Dr, Austin, TX 78749
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Check for light issues. Found lights in refrigerator and freezer out. Call tech-support and found no voltage coming out of LED board. ; ordrng 1 CNOTES (CNOTES ) and 1 W10306786 (invrtr-box)

Near Schumans Beach Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Check for light issues. Found lights in refrigerator and freezer out. Call tech-support and found no voltage coming out of LED board. ; ordrng 1 CNOTES (CNOTES ) and 1 W10306786 (invrtr-box)

Near Schumans Beach Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site. Check for light issues. Found lights in refrigerator and freezer out. Call tech-support and found no voltage coming out of LED board. ; ordrng 1 CNOTES (CNOTES ) and 1 W10306786 (invrtr-box)

Near Schumans Beach Rd, New Braunfels, TX 78130
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for customer complaint of unit making noise and banging only on cycles where “rinse with softener” was being used. I calibrated load size in diagnostic mode, and ran diagnostic test, all tests passed, unit tested good after load size calibration."

Near Gandara Bend, Austin, TX 78738
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Check for heating issues. Found error F2E1 shorted keypad. Will need console to repair unit. Office to reschedule ; ordrng 1 W10864146 (CONSOLE )

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Check for heating issues. Found error F2E1 shorted keypad. Will need console to repair unit. Office to reschedule ; ordrng 1 W10864146 (CONSOLE )

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Check for heating issues. Found error F2E1 shorted keypad. Will need console to repair unit. Office to reschedule ; ordrng 1 W10864146 (CONSOLE )

Near Creekside Pond, Seguin, TX 78155
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and found no power showing on control, incoming power is correct. Replaced control board and all function has returned, ran a calibration cycle and it completed properly. No water leaks from connections at time of service, job complete"

Near S IH 35 Frontage Rd, Austin, TX 78744
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on job for complaints of torn gasket. Confirmed gasket torn. Replaced gasket,tested functionality and passed. No leaks detected at time of service."

Near Ridge Branch Dr, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWB850YW1 "Arrived to inspect washer with F81 error code. Attempted diagnostics test mode and during C1 the unit gave an OL code. Verified the issue is with the LID LOCK. I ordered the lid lock assembly . Scheduled the customer for 2/4/19. ; ordrng 1 WPW10619844 (LID LOCK)"

Near Marshall St, Fort Hood, TX 76544
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to instal parts. I removed and replaced the ice maker, ice maker fan and valve. I tested the unit and it appeared to operate as designed. The ice maker housing showed water marks under the gear head area, but there were no signs of overfill on the ice maker body and I found no other signs of water incursion. I suspect condensate from air leaking into the housing, or a restriction of the cold air supply duct from the fc, as the cause of the issue. Operational test good, no leaks observed during service."

Near Grace St, Taylor, TX 76574
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to install previously diagnosed and ordered part. Installed the new light bulb and tested and it operated as designed. No gas leaks detected during service, job completed."

Near Windmill Cir, Leander, TX 78641
Clif L.

Clif L.

WASHER GE GTW460ASJ8WW Arrived on site to replace basket auger and agitator assemblies for water. Replaced all parts and tested unit. Found out was functioning properly at this time. No leaks were found after services were performed.

Near Co Rd 135, Burnet, TX 78611
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not getting all clothes wet. Inspected drain line and insulation. Performed diagnostics mode and checked for fault code. Performed encoder test. Ran on normal wash cycle to check water level. Ran manual test, tested all water valve function, drain pump and rotated from agitation to spin. Gained access to stator and gear case. Removed cover and inspected gear case. Removed wash plate and inspect groves on gear case and plate. Found coins under wash plate. Installed wash plate and added lock tight to screw. Called tech support and spoke with David (SR7724063261). Went over prior diagnostics. He stated to inform customer to load around wash plate and not to pack clothes in unit. All tested good, no water leaks present. Instructed customer to user care guide page 16."

Near Greatview Dr, Round Rock, TX 78665
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NLXS1 "#5033 gate code. Arrived on site for no ice. Customer had unit running no frost forming on evaporator plate ran diagnostics compressor and fan running no frost forming on evaporator plate diagnosed leak in system. Customer claimed multiple power outages where icemachine is located. estimate for evaporator,compressor and filter drier $1,470.60. Customer will call into office if approved

Near Bella Cima Dr, Austin, TX 78734
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 WRS325SDHZ01 Arrived to instal parts. I removed and replaced the sealed system components and then vacuumed. I monitored the unit for an additional 15 minutes and then charged with the mfg prescribed refrigerant charge. All functions were present and the unit started cooling as expected. No leaks observed during service.

Near Dr, Silverado Mobile Home Park, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and found hot water valve is broken, replaced valve and set washer into a diagnostic cycle and confirm all functions are working properly. No water leaks from connections at time of service, job complete."

Near Austin, TX 78736
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on job to replace sump and motor. After replacement ran diagnostics and all functions working. No leaks detected at time of service.

Near White Wings Rd, Wimberley, TX 78676
James C.

James C.

WASHER WHIRLPOOL WTW4816FW1 Arrived on site and tested operation. I found a fault for stuck key. Cleared fault and ran calibration and auto diagnostics. I found no faults after running test cycles. I ran a drain and spin to test the spin cycle and found all tests good. Unit working as designed and I instructed customer on proper loading for their unit. Job complete

Near National Dr, Lago Vista, TX 78645
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF330PAHS2 "WDF330PAHS2 Arrived to inspect no operation. I entered service test mode and found 5-1 error stored. The door latch sounded too weak when closing the door and I found the strike bent up slightly. I corrected the pitch of the strike and tested. Operational test good, no leaks observed during service."

Near Wind Cave Dr, Taylor, TX 76574
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to test unit for broken glass. Took picture can’t tell if it’s an accident or thermal. Advised customer it will be up to warranty to see if it’s covered or not. Will order new cooktop W10472035. Office to reschedule. ; ordrng 1 W10472035 (COOKTOP BLACK )

Near Park S Dr, Kyle, TX 78640
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and installed new orifice holder. Tested for proper operation and found burner now lighting properly. Unit tests good. Job complete

Near Barlow Dr, Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on job to install brackets and door. Bearings are bad on door. Gasket of freezer door not staying on. Replaced, tested operation passed. No leaks detected at time of service."

Near Cherry Hill, New Braunfels, TX 78130
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9351YW00 "Arrived on site for washer leaking from back . Will need 2nd man , unit is stacked and in closet . Will return with valves and hose . Ordering hose and supply lines . Couldn’t find any hole in bellow quoted customer labor & parts 608.35. Price of repair could very depending what parts art Needed 1 WP8540019 (hose) and 1 WPW10399327 (dispenser)"

Near Bowie St, Austin, TX 78703
Brandon C.

Brandon C.

RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not working at all, found bad thermal fuse, I replaced fuse, unit tested good.

Near Castana Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for handle stripped. Replaced handle and studs test unit and unit test good job complete.

Near Brezza Lane, Austin, TX 78748
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit is not heating properly. Tested the unit and found the oven sensor was not inserted. Reconnected the sensor and assemble the unit. Tested the unit and unit is working properly.

Near Holiday Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

FREEZER KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of freezer not freezing all the time, found faulty control boards, ordering controls.. ; ordrng 1 W11089931 (panel-ui)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for unit stopping on its own. Test unit and found shorted panel. Will need new panel. ordrng 1 WPW10481130 (PANEL )

Near Dexter St, Austin, TX 78704
Tyler B.

Tyler B.

WASHER MAYTAG MVWB450WQ1 "Arrived on site for noise complaint during agitation. Found no noises during agitation. Found complaint of noise to be dry drain pump while in spin, advised customer this was normal and they are firm on dis-agreeing, after numerous amounts of explaining how it works, customer still did not understand and was stuck on dis-agreeing."

Near Balsam Way, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR MAYTAG MFI2570FEZ06 "MFI2570FEZ06 Arrived to inspect no ice. I found the issue was with ice dispensing. During testing the unit dispensed as designed, but the ice showed signs of congealing into a mass, likely from freeze-thaw cycles. I advised the customer to be aware of the fc door position. Operational test good, no leaks observed during service."

Near Meadowside Dr, Hutto, TX 78634
Clif L.

Clif L.

DRYER MAYTAG MED5500FC2 "Arrived on site to replace bracket, consul, panel, screws, top, and channel for dryer. Replaced all parts. Not able to test unit as it was not installed. Job is complete."

Near US-281, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for range control panel damaged. Removed control panel and installed new. Tested operation. All tested good.; ordrng 1 PRICINGDONEONSTICKYNOTE (PRICING )

Near Chad Drive, Round Rock, TX 78665
Kevin B.

Kevin B.

DRYER MAYTAG MED5500FW0 "Arrived on site, inspected dryer and could not duplicate customers experience of a burning smell, disassembled dryer and found lots of pet hair directly in front of heating element, took picture. Removed pet hair to prevent it from blowing into heating element. Airflow is good no further repair is needed, job complete"

Near Brodie Ln, Austin, TX 78745
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4800BQ1 Arrived on site and found unit operating No error codes. Found unit leg needed adjusting to keep from rocking. Recalibrated and instructed on off balance symptom resulting in poor spin.

Near Mountain View Dr, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE WHIRLPOOL WFE540H0AB0 Arrived on site to diagnose an oven that is taking too long to preheat. Found bake element short it out. Replaced bake element and tested unit. Found all is functioning properly at this time.

Near Western Spur, Horseshoe Bay, TX 78657
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived to inspect right refrigerator door not closing properly. Confirmed the complaint and attempted to adjust the right door. I even leveled the front and rear feet on the unit. After not being able to seal the door properly, I called WHIRLPOOL TECH LINE and spoke to STEVE. Steve advised to replace the right door since it does not seal properly to the cabinet.SR #7724068837.Office to order the right stainless steel refrigerator door and reschedule the customer NEEDS MORE WORK; ordrng 1 W10629728 (DOOR GASKET (RIGHT SIDE) GREY) and 1 W10782282 (DOOR-FIP SS (RIGHT DOOR))"

Near Cedar Ridge Rd, Waco, TX 76708
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite. Tenant advised he was able to get under counter bulb out of socket. No work needs to be performed.

Near Nolan Creek Street, Temple, TX 76504
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"

Near Pinecone Cove, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"

Near Pinecone Cove, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced three-way valve, dryer and stub. Vacuum system and charged to 5.6 ounces. Instructed customer to allow 24 to 48 hours for unit to cool down. No leaks present. Job complete"

Near Pinecone Cove, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 "Arrived to inspect unit not spinning out the water. Disassembled and found a broken belt, replaced the belt, reassembled and unit worked as designed. No water leaks observed at the time of service.JOB COMPLETE"

Near Southwinds Dr, Lorena, TX 76655
James C.

James C.

DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. I found the unit making a rattling sound that would come and go. I removed the drum and inspected the roller channel on the rear of the drum as well as the seals and slide. I found drum to be in go shape. I ran the unit without the drum and observed the motor shaking constantly while running. I attempted to remove the blower and found it seized to the motor shaft. Broke blower away from motor and installed new motor and blower. Reassembled unit and tested operation. Unit now working properly with no more vibration noise. Job complete

Near Arroyo Grande, Leander, TX 78641
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )

Near Ridge Crest Dr, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )

Near Ridge Crest Dr, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 Arrived on site. Check for spinning issues. Found error code for bad thermistor on water valve. Found spinning cycle not working intermittently. Will need control and water valve assembly to repair unit. Rescheduled for 2/5/19 customer requesting morning appointment if possible.; ordrng 1 CNOTES (CNOTES ) and 1 W11165546 (VALVE )

Near Ridge Crest Dr, Seguin, TX 78155
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived o site for unit not draining , found piece of plastic fork stuck in drain pump. Removed and reinstalled and tested drain and tested good, ran unit with no leaks on site"

Near Iveans Way, Austin, TX 78717
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to install new door handle. After installing the new door handle the unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Monticello Cir, Hewitt, TX 76643
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site and inspected refrigerator and found a previous service company has spliced into harness and added a higher powered start device In order to keep a weak compressor running. A new compressor, control board, harness, would be needed in order to repair refrigerator correctly. Harness is listed as no longer available.; ordrng 1 2187748 (harns-wire) and 1 W10309994 (compressor) and 1 W10757851 (cntrl-elec) and 1 WPW10135090 (cntrl-elec)"

Near Clarence Ct, Buda, TX 78610
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ1 WMH32519HZ1 Arrived to inspect light issue. The bulb had broken during attempted replacement. I quoted the customer for the bulb and removal and extracted and replaced the bulb. Operational test good.

Near Hines Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for ripped gas,et found damaged door gasket on right side door. Installed new gasket checked door seal good. Checked unit for clumped ice,ice is free in bin at time of visit,called tech support ran diagnostics on temps in freezer,ice storage good. Ran fan test good per tech support unit working as designed. File# 7724056982"

Near Leland St, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER AMANA NED4655EW0 Arrived onsite for the dryer making noise during operation. I found the dryer hose torn at the wall causing a whistling noise. I repaired the hose and reattached it to the wall. I ran the dryer with towels in it for a while and the unit is quiet and is working as designed. Call complete.

Near Balcones Club Dr, Austin, TX 78750
Kevin B.

Kevin B.

WASHER MAYTAG MVWC465HWO "Arrived on site and inspected washing machine and found lid lock has failed, replaced little lock and ran a calibration cycle and a test cycle and a completed both properly. No water leaks from connections at time of service, job complete"

Near Bonanza St, Kyle, TX 78640
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and installed new freezer door. Checked for proper fit and alignment. Unit tests good. Job complete

Near Bold Sundown, Liberty Hill, TX 78642
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. I found partial lights working on display. Installed new control and display. Tested operation. Unit working properly. Job complete

Near Thrasher Cove, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GW2 Arrived onnsite and replaced wash plate. Found unit had make a plastic on plastic rattle when spinning counterclockwise in agitation. All operating properly. Advised customer on product sound expectations.

Near Cadoz Dr, Austin, TX 78728
Joseph C.

Joseph C.

DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found pump/motor faulty and motor sticking. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Mallard Rd, Bastrop, TX 78602
Steve C.

Steve C.

DRYER AMANA NED4655EW1 Arrived on site the unit will-continuously run and not stop. Tested the unit and found the timer is extremely hot and overheated. Found the timer is defective. Replace the timer and tested the unit. Unit working properly and advise customer to clean air vents every six months.

Near US-84, Waco, TX 76705
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit making humming noise, found unit was quiet at time of service, but noise was coming from fresh food section fan motor according to customer. I entered diagnostic mode, tests passed in diagnostic mode, switched defrost to basic setting, unit tested good."

Near Founders Ridge, Dripping Springs, TX 78620

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