Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to install rinse agent cap for dishwasher. Install And found all is not working properly. No leaks were found at time of service.

Near White Magnolia Cir, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2571XEM2 "Arrived on site for no ice and dispensing issue. At time of visit of visit ice in bin,adjusted bail arm on icemaker. Per customer u it did not dispense ice,found spring not fully inserted in bin rod,installed spring correctly tested ice dispenser unit working as designed."

Near Royal Lytham Dr, Austin, TX 78747
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not drying. Tested unit and found error codes were not reset after previous repair preventing unit from powering heating element. Risa era codes and tested unit and found heater fully functional. No further repairs are needed and no parts were replaced. Job is complete and no leaks were found at time of service.

Near Montagna Cove, Austin, TX 78734
Chase S.

Chase S.

WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site. Checked washer for F8E2 error. Found washer will not go past C00 in diagnostics and will not fill with water. Removed top and found vent hose dislodged from top of basket causing the dispenser motor and upper harness to rust and fail. Motor can’t find home position. Was able to get valve to actuate and verified it is functional. Will need to replace . Remainder due after repair complete. No leaks present.; ordrng 1 W10271980 (harns-wire) and 1 WP8183184 (cam) and 1 WPW10183517 (lever) and 1 WPW10352973 (switch-dis)"

Near Bahama Rd, Austin, TX 78733
Steve C.

Steve C.

RANGE JENN-AIR JGRP536WP02 Arrived on site to replace the control key pad due to not working. Replaced the keypad and tested the unit. Unit works properly and no gas leak present.

Near Columbus Ave, Waco, TX 76701
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to replace the right door, hinge, three screws, and the name plate due to the unit not working properly. Replace the parts and tested the unit. Unit works properly and no water connections to the unit."

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Steve C.

Steve C.

MICROWAVE KITCHENAID KMBS104ESS01 Arrived on site to replace the main control board due to not turning on. Replace the control board and tested the unit. Unit heat and works properly and job complete.

Near Gholson Rd, Waco, TX 76705
Steve C.

Steve C.

DISHWASHER GE PDWT480R10SS Arrived on site to replace the drain hose due to being clogged. Replace the toilet and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Riverview Dr, Waco, TX 76712
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived on site and found unit operating as designed. Found bad airflow using test. Kit. Advised airflow needed to be professionally restored.

Near Sulphur River Loop, Hutto, TX 78634
Jerry C.

Jerry C.

OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)

Near Judy Scholl Way, Round Rock, TX 78681
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for noisy no heat dryer . Found neutral wire is hot . And one of the legs is neutral . Talked to josh , will have to get electrician to change fix outlet ."

Near Samuel Welch Way, , TX 78653
James C.

James C.

REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and tested operation. Found leak coming from dispenser water line that is broken where the hard plastic shield meets the softer rubber shield inside roller housing. Unit will need new door p/n W10800793 to repair and require 2 technicians to repair. Collected diagnosis and customer said they are going to contact the manufacturer to discuss repair as the unit is just outside factory warranty.

Near Hidden Hills Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for loud and not drying properly . Found exterior vent is severely clogged causing went to buildup in the unit. Found one of the roller wheels locked up causing a flat spot and thumping noise . Removed lint and replaced rollers, belt , pulley . Unit is operating as normal . No more lint build up at time of service . Job complete ."

Near Techni Center Dr, Austin, TX 78721
Jerry C.

Jerry C.

OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)

Near Judy Scholl Way, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site for “no ice production and food freezing in fresh foods area” complaint. Inspected unit and found ice plug, in icemaker. This is caused by a faulty valve. Removed and replaced valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Alamosa Dr, Austin, TX 78759
Scott  M.

Scott M.

OVEN JENN-AIR JGRP548WP00 Arrived on site for eradicate heating . Found some of the wiring was lose on connectors . Recrimped wires . All is testing good . No gas leaks detected at time of service. Job complete.

Near Glenview Ave, Austin, TX 78703
Tyler B.

Tyler B.

RANGE WHIRLPOOL RF368LXPS1 Arrived on sote for no power. Found thermal block melted and arched wire on panel. Unit will need ne power block and power cord. Need CNOTE part find for power cord ; ordrng 1 WP9761958 (block-term)

Near Mossy Rock Dr, Hutto, TX 78634
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRB322DMBM "11/16/18 9:32: CS rspndd 11/16 FRI, Arrived on site. Checked freezer for water/ice buildup coming from ice maker. Cycled ice maker and observed fill. Ice maker filled properly and did not leak or spray. Removed freezer baskets and evap cover to inspect fill tube placement and see if any ice buildup was found. Fill tube is not leaking. Did find ice buildup on bottom of the freezer floor and removed it. Checked door gasket for proper seal and did seal the cabinet to liner with food grade silicone in several areas around freezer section. Advised customer on reasons for frost buildup due to warm air leakage. Did not find any cause for the frost buildup at this time. Job complete"

Near Pheasant Ridge Dr, Round Rock, TX 78665
Lou S.

Lou S.

RANGE WHIRLPOOL SVD48600B "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I had contacted Techline due to this unit UI not operating. I was advised the order the UI control and the main control and to install the UI control first. I removed and replaced the UI control and tested the unit on Bake at 350 degrees. When the unit was to turn on an F5 error code appeared. I checked ohms to the oven temperature sensor and found it open. I quoted the customer for the UI control. No gas leaks detected during service.; ordrng 1 12001656 (sensor,ovn) and 1 CNOTE (LSO) and 1 W10757086 (cntrl-elec)"

Near Neenah Cove, Austin, TX 78717
Arthur B.

Arthur B.

WASHER GE WPGT9360E0WW "Arrived onsite for customer complaint of top load washer leaking when in use and not draining properly. Tilted unit up and found tub hose to drain pump torn. Removed torn hose and installed new replacement. Also found quarter stuck in drain pump as well. Removed obstruction and reassembled. Tested unit. Unit now fill,agitates,drain and spins as intended. All water connections were dry at time of service."

Near Tecovas Springs Ct, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for customer complaint of french door refrigerator not cooling or running. Removed back panel and found resistor on control board shorted. Removed and replaced control board. Programmed control and reassembled. Unit began cooling immediately. No other issues found. No water source connected to unit at time of service.

Near Joyce Ln, Killeen, TX 76549
James C.

James C.

REFRIGERATOR UNKNOWN KSSS48QKX00 Arrived on site and tested operation. Found that all fans are running but compressor is not. Tested voltage to inverter and found to be 124v ac. Installed new inverter and compressor is now running. Observed unit for 20 minutes and temperatures are dropping. Unit working properly. Job complete

Near Mesa Grande, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and installed new brackets. Teased for proper operation and found unit working properly. Job complete

Near Marysol Trail, Cedar Park, TX 78613
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site. Checked refrigerator for loud noise and warm water being dispensed. Was able to duplicate noise a few times for short periods of time and found vibration coming from condenser vibrating against tile floor. Inspected filter housing and reservoir and also checked incoming water flow from wall. Dispensed water and timed it. Was able to get 1 cup of water in 8 seconds which is normal flow. Recorded temps of 37.8 in refrigerator section and 1.7 degrees in freezer. Explained how only water sitting in the reservoir is cooled down to refrigerator temperature and the first full glass of water dispensed may be warmer Because it is sitting in the line that is running through the cabinet and the door.Lowered front leveling feet to raise condenser coils off of tile as the unit was sitting on the wheels. No parts are needed to correct any of the issues as the compressor is running properly and unit is cooling. Summer that there is nothing we can

Near Short Horn Ln, Round Rock, TX 78665
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site. Checked refrigerator for no cool issue in both sections. Found Refrigerator section evaporator not defrosting and completely encased in ice. Removed all ice and tested thermistors. They checked in range but evap thermistor was very darkened from being in ice for so long. Determined the user interface and hv control were not communicating properly. RC fan motor and thermistor harness should also be replaced. Replaced all parts and reduced water volume at wall to reduce chattering sound when dispensing, had difficulty reinstalling unit and leveling. Customer approved of final installation. Cleaned all water that splashed out of drain pan during reinstallation. No water leaks present. Job complete"

Near Pickfair Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site for no cool. Removed evaporator cover found dye in foil tape. Removed tape found dye on manufacture joint weld from copper to aluminum. Unit will need evaporator assembly. Will need to,contact manuf for authorization for second evaporator replacement. ; ordrng 1 W10836706 (EVAPORATOR )"

Near Okner Ln, Austin, TX 78745
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to check unit for light not working in the freezer. Upon inspection found that this particular refrigerator does not have a light bulb in the freezer, it only has one in the refrigerator section. All functions of the unit are working properly at this time. Job complete"

Near Cedar Cliff Dr, Austin, TX 78759
Lou S.

Lou S.

MICROWAVE WHIRLPOOL IBMS1455DS00 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the start button does not work. I removed the start button to find that the control inside had broken. Due to the installation of the unit, the customer will have to make arrangements to have the unit accessible for repairs. I am ordering the UI control, four buttons as all of the buttons were breaking, and two rings for the knobs as they were broken as well. Office to schedule return service due to the buttons and rings being PSP ad out of stock.; ordrng 2 461960204751 (ring)s and 1 W10770413 (cntrl-elec) and 4 W11086664 (button)s and 4 W11116990 (button)s"

Near Craig Dr, Austin, TX 78727
Chase S.

Chase S.

DRYER AMANA NED4655EW1 "Arrived on site to check dryer for long dry times or not drying. Found open thermal fuse causing no operation of dryer. Inspected dryer for lint buildup and found none inside the dryer or vent hose. Ran temp checks , dryer cycling higher indicators a clogged vent . Advised customer not to use dryer till vent is cleaned . Job complete"

Near Duval Rd, Austin, TX 78759
Scott  M.

Scott M.

WASHER MAYTAG MHWC7500YW0 Arrived on site for unit not spinning out . Ran diagnostics found MCU faulty . Ordering MCU and 2MAN . Please call to set return visit . No water leaks detected at time of service .; ordrng 1 2MAN and 1 WPW10192965 (cntrl-elec)

Near Bowie St, Austin, TX 78703
Chase S.

Chase S.

VENTHOOD UNKNOWN UXL6036YSS0 Arrived on site. Checked vent hood for not shutting off. Found switch slide had broken piece on interior. Customer decided to not continue with repair at this time. Job complete

Near Acacia Bud Dr, Austin, TX 78733
Dona W.

Dona W.

RANGE JENN-AIR JGD3430GB00 "Arrived on site for right front burner still clicking intermittently during operation. Turned right front burner on and burner ignited like normal. Started numerous times trying to duplicate issue but would not duplicate symptom. Removed burner cap and verified ignitor and cap were clean. Unit was clean, reassembled burner and turned on right front burner. Burner ignited and was not clicking, filled pan with water and started burner still was not clicking. Moved pan around and applied pressure to try and duplicate symptom. Had customer start cooking on burner as she would normally do with oatmeal. When customer started cooking burner ran as normal for first 5 minutes, when customer would tap pan ignitor would start clicking then stop once customer moved burner cap with spoon unit would stop. Tried other burners with same procedure and other burners did not start clicking. Units ignitor, harness, spark module, and manifold have all been replaced. All parts

Near Stinnett Mill Rd, Salado, TX 76571
James C.

James C.

WASHER MAYTAG MVWB950YW1 "Arrived on site and tested operation. Found that the soap, bleach and softener dispensers were not filling with water properly causing the long fill error. I inspected the rotor and stair and found the rotor bolt had come loose and was not staying secured. Installed new valve and rotor. Tested operation and found they the fabric softer dispenser is clogged and not draining properly. Removed the dispenser and cleared softener build up and tested. Dispenser now draining properly and all water connections dry at time of service. Job complete"

Near Corabella Pl, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site to install new control. Found control to be defective and will need to be reordered. Office to schedule return visit ; ordrng 1 W10878993 (cntrl-elec)

Near Sidewinder, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "arrived on site to install previously diagnosed and ordered parts. Due to the foods freezing in the crisper drawer, a UI and Evap motor assembly was ordered. I removed and replaced the UI and Evap motor. In the process of replacing the Evap motor assembly, I found a small block of ice on the upper right corner of the evaporator. Using my steamer, I removed the ice. I tested the unit and it is operating as designed. I remove the crisper drawer and verified that the two vents in the back corners of the rc section were not blocked and had airflow. No water leaks observed during service, job completed."

Near Dove Song Dr, Leander, TX 78641
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HW0 Arrived on site for dented wrapper . Unable to complete repair . Had wrong part due to wrong engineering number . Re ordering wrapper . Please call to set return visit .; ordrng 1 W11207442

Near Nunsland Drive, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER IKEA IUD9750WS4 "arrived on site to inspect dishwasher with no power. Upon further inspection, I tested the units power by turning the hardwire switch off and on ad got nothing. I verified voltage at the junction box. I removed the outer door panel and verified voltage to the bimetal ad then checked ohms at the bimetal and found it open. I removed and replaced the bimetal and tested the unit and the unit powered up again. I reattached the outer door panel and placed the unit in diagnostics and tested and there were no error codes at the beginning. The unit operated as designed. During testing, I opened the unit door and found a large amount of suds in the bottom of the tub. I advised the customer of my findings and advised to switch to a liquid detergent due to too much detergent being used. I made some use and care recommendations as well. No water leaks observed during service, job completed. No charge for the service and parts due to this being within the one year warran

Near Black Kettle Dr, Leander, TX 78641
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 Arrived to inspect drying issue. I found the door incorrectly seated on the hinges and corrected. I discussed use with the customer and advised them to reduce the amount of detergent to approximately one tablespoon. I explained and adjusted the rinse agent dispenser for the customer’s water type. I advised the customer if the importance of purging the cold water from the hot supply. Operational test good, no leaks observed during service."

Near Broadway Path, Round Rock, TX 78681
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC704FBS00 KRFC704FBS00 Arrived to instal parts. I removed and replaced the three way valve and solenoid. I vacuumed the system and then charged with the mfg prescribed refrigerant charge. The pressures were much improved and the unit appeared to operate normally. The customer will contact us if there are further issues. No water connected to unit.

Near Faubion Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site for f3e3 sensor error. R&R control and not work, tested sensor and new sensor both in same spec. Control DOA ; ordrng 1 W11035600 (CONTROL)"

Near Gabbro Drive, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KSRP25FSSS01 "KSRP25FSSS01 Arrived to instal previously ordered parts. I removed and replaced the evaporator, compressor, dye drier and service port. I vacuumed the system and then after verifying no leaks, charged it with the mfg prescribed refrigerant charge. The evaporator fan would not move without starting it by hand and I replaced it. Operational test good, no water connections to unit."

Near Mockingbird Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS5 WMH73521CS5 Arrived to inspect door closing issue. The unit was incorrectly reading door position. I removed and replaced all three switches and the interlock assemblies and tested. The unit performed as designed and I could not recreate the issue. Operational test good.

Near Orion St, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit stopped in mid cycle and did not drain the water. I opened the unit door and there was some water in the bottom of the tub. I pressed cancel to engage the drain pump and it sounded as if something was caught in he drain pump. I removed the filter but could not tell if anything had gotten down inside the drain pump area. Using my vac, I remove the water and the removed the drain pump and found a small piece of plastic that had wedged itself in the drain pump keeping it from operating. I removed the debris and reinstalled the drain pump. I advised the customer of my findings. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."

Near Fernhill Dr, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR GE GSH25JGDDWW "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I pressed the water dispenser paddle and no water dispensed. I verified that the ice maker water fill tube was working. I disconnected the water line at the bottom of the fc door and pressed the dispenser paddle and water dispensed though the water tube. Using my steamer, I defrosted the water line inside the door by blowing steam up inside the water tube that goes inside the fc door. I reconnected the lines and tested and the water dispensed. I advised the customer of my findings and gave recommendations on how to prevent this happening again. No water leaks observed during service, job completed."

Near Marble Falls Cove, Austin, TX 78729
Lou S.

Lou S.

OVEN WHIRLPOOL IBMS1455DS00 "arrived on site to inspect oven not working and the door locked. Customer advised that she placed the unit in self clean mode and after a little while, she heard a pop and the unit would not respond and the door was locked. Using a piece of cardboard, I opened the door by sliding the cardboard in between the door and the chassis and slid the lock to the left and opened the door. I pulled the unit from the wall and turned the power off at the breaker. I remove the control panel to expose the fuse and using my multimeter I checked ohms to the fuse ad found it to be open. Using the fuse assigned to ticket 204275 (same customer) I removed and replaced the fuse then turned the power back on. The unit came on as I put it back in the wall and tested and it operated as designed. Job completed."

Near Craig Dr, Austin, TX 78727
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES Arrived onsite for customer complaint of dishwasher not drying dishes. Removed control from bottom of unit and found heater relay shorted with burn spots. U it will need new control. Returning with heating element and dispenser as well. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD21X23459 (kit svc machine best)

Near Meagan Ct, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site for cooling issue. Pierced system found high pressure on low side diagnosed faulty compressor. Removed compressor and filter drier installed new compressor and filter drier,filter drier installed has uv dye Incase of leak. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Let pressure stabilize no change in pressure unit kept pressure. Powered unit on checked low side pressure good unit cooling down correctly"

Near Clubhouse Dr, Lakeway, TX 78734
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUID308ESS2 "Arrived on site for unit needing drain pump. Installed external drain pump,installed new drain tubing. Found existing water line missing oring inside line. Installed new water line,powered unit on ran water through unit no,leaks at tubing or water line ran diagnostics on unit water draining correctly. Drain pump .used 1 5304437642 (WATER LINE) from stock"

Near Island Wood Rd, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089HES Arrived on site for no water or ice. Tested dispenser no water installed bypass good water flow. Diagnosed failed filter head. Installed new filter head tested water dispenser good water flow ran icemaker water filled icemaker. Checked water connections no leaks found. Filter head

Near Sunfish St, Lakeway, TX 78734
Dona W.

Dona W.

DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to replace adjuster kit, when arrived found wheels had busted off of old adjuster. Replaced with new adjuster kit. Showed customer how to use new adjusters as the adjuster latch has moved to the inside. Ran unit through quick cycle to verify operations. Unit checks good and all water connections dry. Discussed soap usage with customer as unit is over sudsing a small amount. Units is filling, heating washing and draining properly. All water connections dry at time of service."

Near Sturbridge Dr, Temple, TX 76502
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7300XW0 Arrived onsite for customer complaint of no air flow coming from dryer when in use. Removed front panel and found blower wheel pulley had come loose. Secure blower wheel pulley and installed belt. Reassembled. Dryer not heats and tumbles as intended. Good air flow now coming from unit. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Thunder Creek Dr, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR GE GTS18JCPERWW Arrived onsite for customer complaint of compressor knocks when it shuts off. Inspected unit and did find condenser fan motor disconnected. Secured harness and tested unit. Found unit is cooling properly. Did hear compressor knock when shutting down. Advised customer that compressor is running as intended. No other issues found. All water connections were dry at time of service.

Near Bamboo Ln, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR HOTPOINT HTS18GBSARWW "Arrived for customer complaint of top mount refrigerator freezing items in RC section and condensation build up. Upon inspection, found RC door has gap between seal and cabinet. Found bottom door bracket on bottom of door sagging causing door not to sit low allowing warm air to enter and run longer as usual. Adjusted door bracket and placed plastic washer on hinge. Reassembled. Both doors now sit properly to cabinet. Found no gaps between cabinet and door. No other issues found. No water source connected to unit at time of service."

Near Spring Rose Cir, Killeen, TX 76543
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for customer complaint of dishwasher 3rd level wash arm keeps off. Found 3rd level arm holder broken. Removed manifold and installed new arm and retainer. Reassembled. 3rd Level washarm now secured and works as intended. All water connections were dry at time of service.

Near Rolling Hills Dr, Killeen, TX 76543
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site ,for poor washing . Found wash motor completely dead .replaced sump and motor . Ran diagnostics and all checked great . No water leaks detected at time of service . Job complete"

Near Bowman Ave, Austin, TX 78703
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE525S0HW0 Arrived on site replaced handle . All checked good with range .

Near Nunsland Drive, Austin, TX 78744
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL RMC305PVS01 "Arrived onsite for customer complaint of wall microwave not heating. Uninstalled unit and found magnetron failed. Removed magnetron and installed new capacitor,diode using personal stock. Reassembled. Tested unit and found door error appears and could not start. Checked all door switches and all check ok. Will need to call Techline Monday to advise. Possible control issue. No charges for part or additional labor."

Near Wilderness Ct, Nolanville, TX 76559
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL GX5FHTXVB07 "GX5FHTXVB07 Arrived to inspect ice within fc. I found the lower metal basket had dislodged and skipped back, contacting the slide communicating rod and preventing complete closure of the door. I corrected the basket issue and tested the slide/door closure system. The unit was making a loud vibration noise and after squaring and leveling the chassis/doors, the noise was corrected. I tested and verified the defrost system worked as designed. No leaks observed during service.

Near Vasquez Place, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for unit shutting on and off. Reset unit,unit powered on then off then powered on diagnosed failed main control. installed main control powered unit on unit working as designed."

Near Emma Loop, Austin, TX 78737
Thomas L.

Thomas L.

RANGE JENN-AIR JES9800CAS02 Arrived on site and replaced shorted left front. All operations are now normal.

Near Sequoia Trail W, Georgetown, TX 78628
Dona W.

Dona W.

WASHER WHIRLPOOL WTW7800XW2 "Arrived on site to replace bearing kit due to error code and bearing failure. Used bearing kit, tub puller, and bearing tool for replacement. After replacement, unit no longer has error and no abnormal noises. Wet tested and found no leaks. Unit is running to specifications. Customer to monitor unit to ensure no leaks after bearing and seal replacement."

Near Windy Oak Rd, Belton, TX 76513
Tyler B.

Tyler B.

OVEN HOTPOINT RGB746HED3WH "Arrived on sote for not holding heat. Found igniter close to failing. R&R be burner and tested good, found sensor out of range as well. R&R sensor and tests good"

Near Malden Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

RANGE GE JGB660SEJ4SS Arrived on site for complaints of gas smell. Found no leaks on site. Found user had drip cover on bottom of oven covering flame hole causing drip cover to burn and cause odor

Near Redwing Way, Round Rock, TX 78664
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for control replacement R&R controll and tested good

Near Gleneagles Cove, Round Rock, TX 78664
Chase S.

Chase S.

VENTHOOD KITCHENAID KXW4336YSS0 Dropped off port on customers porch and sat in that chair closest to the door. Part was already paid for

Near Westover Rd, Austin, TX 78703
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS01 Arrived on site. Cust states shes doesnt have this oven no more. Jennair ended up replacing unit. Created new workorder for cust wth MS and will need control and console to repair unti.

Near Gruene Wald, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS01 Arrived on site. Cust states shes doesnt have this oven no more. Jennair ended up replacing unit. Created new workorder for cust wth MS and will need control and console to repair unti.

Near Gruene Wald, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN JENN-AIR JJW2830DS01 Arrived on site. Cust states shes doesnt have this oven no more. Jennair ended up replacing unit. Created new workorder for cust wth MS and will need control and console to repair unti.

Near Gruene Wald, New Braunfels, TX 78130
Robert J.

Robert J.

COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on job to replace switch and burner. Switch shorted and burned burner shorted and porcelain cracked. After replacement of parts test, operation normal."

Near Amelia Ln, San Marcos, TX 78666
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and replaced microwave amounts, after securing microwave it is now operating properly, job complete."

Near Kyle, TX
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AB05 Arrived on site to test unit for liner being damaged. Took pictures and talked to whirlpool. Send picture to tech support and per whirlpool tech damaged was not caused by the unit. Job complete File#7723439887

Near Windridge Dr, Niederwald, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGE745C0FS00 Arrived on site to test unit for oven not heating correctly. Test unit and found upper and lower sensor opened error codes. Replaced sensors and found board not closing relay for lower bake. Replaced control test unit and unit test good job complete unit heating correctly.

Near Reserve Creek Dr, , TX 78748
Robert J.

Robert J.

RANGE WHIRLPOOL WFE505W0HW0 Arrived on job to replace cooktop. Cooktop ordered wrong color needed to be white. Ordered new cooktop in white ; ordrng 1 W11175877 (COOKTOP)

Near Skyridge Dr, Martindale, TX 78655
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFHT2126LW2 Arrived on site for door not sealing found door not fully closing. Adjusted door hinge added washer checked door operation good fresh food door sealing correctly

Near Payne Ave, Austin, TX 78757
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 arrived on site. Check for display issues. Found error code F2E1 for stuck key. Will need console assembly to repair unit. Rescheduled for 11/19/18. Customer states they will be out of town but someone will be at the home just in case if nobody answers phon on return visit. Gate code 1231. ; ordrng 1 W11229663 (CONSOLE )

Near White Water Rd, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 arrived on site. Check for display issues. Found error code F2E1 for stuck key. Will need console assembly to repair unit. Rescheduled for 11/19/18. Customer states they will be out of town but someone will be at the home just in case if nobody answers phon on return visit. Gate code 1231. ; ordrng 1 W11229663 (CONSOLE )

Near White Water Rd, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE JENN-AIR JMC2430DS00 arrived on site. Check for display issues. Found error code F2E1 for stuck key. Will need console assembly to repair unit. Rescheduled for 11/19/18. Customer states they will be out of town but someone will be at the home just in case if nobody answers phon on return visit. Gate code 1231. ; ordrng 1 W11229663 (CONSOLE )

Near White Water Rd, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Check for rack issues. Found service pointer for rack update. Cust needed to reschedule repair. Office to resch due to no signal ; schdld next appmnt for 11/20 TUE !

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Check for rack issues. Found service pointer for rack update. Cust needed to reschedule repair. Office to resch due to no signal ; schdld next appmnt for 11/20 TUE !

Near Dry Bear Creek, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN JENN-AIR JJW2830WS02 Arrived on site. Check for rack issues. Found service pointer for rack update. Cust needed to reschedule repair. Office to resch due to no signal ; schdld next appmnt for 11/20 TUE !

Near Dry Bear Creek, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWC415EW0 "Arrived on site and inspected water down drain pump has failed, actuator will not set on spin, and capacitor will not start motor. Replaced capacitor and actuator and motor wheel spin again that will need to bring back drain pump to complete repair. No water leaks from connections at time of service. Quoted customer TL200 parts are being covered by Whirlpool. Collected service fee.; ordrng 1 WPW10661045 (drain pump)"

Near Mendez Loop, Kyle, TX 78640
Steve C.

Steve C.

DRYER WHIRLPOOL WED7500GC0 Arrived on site to replace the repair kit due to the belt is broken. Replaced the kit and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Green Haven Dr, Belton, TX 76513
Steve C.

Steve C.

WASHER WHIRLPOOL WFW95HEXL2 Arrived on site for the unit has the error code F8e1. Tested the unit and found the hot water solenoid is clogged on the valve. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service. Customer still under the one year warranty.

Near Cheyenne Pass, Salado, TX 76571
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site and replaced burned out Drain pump. Unit is now operating as designed.

Near Liberty St, Hutto, TX 78634
Wesley P.

Wesley P.

DRYER MAYTAG SDE515DAYW Arrived on site and reinstalled dryer belt to repair. All else checks is good. Leveled unit as well. Belt was dislodged.

Near Pearsall Ln, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER GE GTW460ASJWW "Arrived on site for washer not operating. Found unit not installed, connected power and installed drain to bucket. Performed diagnostics mode and found error code for lid lock and inlet valve. Started unit in normal mode and would not advance cycle. Tested door lock resistance and found none. Replaced lid lock and tested unit in normal spin mode and unit advanced cycle. Tested inlet valve resistance and found within range. Inspected valve screen and found cold water valve screen clogged, cleaned screen. All tested good, no water to unit at time of service."

Near Co Rd 203, Burnet, TX 78611
Steve C.

Steve C.

RANGE HOTPOINT RB526DP1BB "Arrived on site for the unit cooktop is not working properly. The tenant advised that the left rear burner will make electrical popping noise. Tested the unit and found the receptacle for the left rear burner has shorted out and also shorted out the element for the left rear burner. Also the burner “on” is continuously on and will not turn off. Found the left rear switch is shorted out and will need to be replaced. Quoted the customer for the switch, lr block , element and labor. Office will need to contact the landlord and get authorization and reschedule the customer.; ordrng 1 CNOTE (AUTHO) and 1 WB17T10006 (block ) and 1 WB24T10027 (inf switch cntl 8" LR) and 1 WB30K10021 (range 8 surface elem )"

Near Soapstone Dr, Jarrell, TX 76537
Tyler B.

Tyler B.

WASHER GE GHWN4250D1WW "Arrived on site for water standing in unit, found valves leaking, R&R valves and tested good. No leaks on site"

Near Village Dr, Georgetown, TX 78628
Steve C.

Steve C.

OVEN GE PHB925ST1SS Receive the part and verified with LS and JC and advise the wire harness is incorrect. Will need to put into research and reschedule the customer.; ordrng 1 RESEARCH (MAIN HARNESS)

Near Spears Ranch Rd, Jarrell, TX 76537
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I placed the unit in diagnostics to test and found error codes FrE3 ad F7E1. I cleared the codes and continued with testing. During testing, I found that the motor did not run (F4E3). At the end of diagnostics, using s cup of water, I poured it on the element and found that it sizzled. I removed and replaced the sump/motor assembly and tested again. The unit operated as designed. No water leaks observed during service, job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found no water getting to ice maker in freezer. Found water line frozen due to the heater was not plugged in to harness. Used steamer to that the ice from the line and plugged the heater in and cleared the water line. Unit working properly and all water connections dry at time of service. Job complete

Near Mimosa Ln, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR GE DTS18ICRDRWW "DTS18ICRDRWW Arrived to instal parts. I removed the sealed compressor and installed the replacement, with the dry drier and service port. I found and corrected a low side leak and then completed vacuuming and charging. The unit cooled as designed, operational test good, no leaks observed during service."

Near Royal Troon Dr, Round Rock, TX 78664
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer that does not get the clothes wet in the wash cycle and the lid does not lock in the wash cycle. I tested the washer with ms with the unit loaded with a load of blankets and towels. I bypassed the lid switch and left the lid open so ms could see what the clothes do during agitate and explained how they move across the wash plate to clean the clothes. Ms stated that the use and guide manual stated the unit should lock in the wash cycle and the Home Depot rep stated it should lock in the wash cycle. I explained to ms that on the new machines the unit will not lock until it gets to the rinse and spin cycle but I explained that I would call techline to verify this. I called techline and spoke with Dustin about the lid lock. File# 7723384371. Dustin said that I was correct and it locks when it gets to the rinse and spin cycle. I went over all the selections on the washer and explained what happens in each selection with ms. The unit

Near Bent Brook Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived onsite for the refrigerator with product freezing in the FC. Ms stated the dispenser stops working sometimes. I found the dispenser working at this time but the water was at almost a freezing temperature. I found the diffuser not closing in test three causing food to freeze in the RC and suspect this is causing the water lines at the filter housing to freeze up. I replaced the diffuser and tested the unit. The diffuser is working as designed. There were no water leaks present at the time of service. Call complete.

Near Robert I Walker Blvd, Austin, TX 78728
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MSD2554AR "Arrived on site for unit popping breaker. Plugged in unit, unit fired right up, found 1.1 A draw at compressor. Found compressor harness 80% plugged in re plugged clip. And still running fine. Could not duplicate"

Near Mercer Road, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334GPS Arrived on site to test unit for no power. Test u it and found outlet getting 120 checked junction box and found white wire loose from wire nut. Secured connection test unit and unit test good no leaks present at this time.

Near Clawson Rd, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTM404ESS1 Arrived on site to test unit for unit not washing correctly. Test unit and found not enough water going in to unit. Found bad valve and bad element. Replaced valve 2 and element .Test unit no leaks present at this time and unit filling with plenty of water. Job complete

Near Harris Blvd, Austin, TX 78703
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and tested operation. Found temp in freezer set to -5 but only getting down to 21 degrees. Found fresh food set at 33 and found to be at 35. Ran test 4 to test fans and sealed system. Found that rc compartment is functioning properly and fc compartment will begin to develop a frost patterns and then it recedes back to cap tube. Found that the compressor was not ramping up to high speed during testing and installed a new control. Compressor now ramps up but no change in frost pattern. Unit has indication of a weak compressor or low charge as customer has stated that the unit began to lose efficiency with in a few days of installation. I will need compressor, uv drier, process stub and fresh food evaporator upon return visit. Please allow 3 hours for repair. ; ordrng 3 CNOTE (3 HOURS)s and 1 TJ90SF8404 (STUB) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer-UV)"

Near County Cork Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site to install previous diagnosed parts. Gained access to high voltage side. Removed burnt transformer, capacitor, magnetron and diode. Went to install unit and found damper not allowing to open, due to exhaust vent insulation. Made minor adjustment to damper to allow to open and close. Tested microwave heating operations. All tested good."

Near Goldenwave Way, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. Installed door panel and tested. All checks good, no water leaks present."

Near Inspiration Dr, Liberty Hill, TX 78642
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8800YW0 "WTW8800YW0 Arrived to inspect noise. I found the suspension rods worn and allowing excessive vertices movement of the tub assembly. I removed and replaced the suspension and tested the unit. Operational test good, no leaks observed during service."

Near Luminoso Ln E, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER LG WM2350HWC Arrived on site for wash complaints found inlet valve surging. Needs new inlet valveValve; ordrng 1 5221ER1003A (INLET VALVE)

Near Chadwick Drive, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and sent washer into diagnostic cycle and found error code for Long fill , found cold water valve is blocked by sediment and after clearing water flow has returned. Found that washer is plugged into a power strip Sharing an outlet with other items, explained to customer that this can cause washer to be erratic, As they are susceptible to electronic noise. Documented call with tech line SR7723441913"

Near Waycross Dr, Austin, TX 78745
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site for broken rack, found wrong model and supllied wrong adjuster ordering correct adjuster ; ordrng 1 WPW10195417 (wheel) and 1 WPW10546503 (adjuster)"

Near Chadwick Drive, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for dishwasher leaking. Customer had unit pulled out and water disconnected. He stated he was not able to get it connected without it leaking. Inspected unit and found inlet valve mounting bracket was broken and connector was pulled. Found no loop in drain line and unit was possibly getting back flow water. Inspected terminal connector on valve and was able to repair. Frond washer deformed in water supply line, removed washer and replaced with new one. Corrected drain line and installed unit. Performed diagnostics mode, found error code 10-1 dispenser fault, 6-6 cold water interning unit and 5-1 door latch fault. Monitor unit while in diagnostics mode. No water leakage. Removed panel and looked for traces of water, none found. Ran test cycle agin. All tested good, no water leaks present. Spoke with customer on soap usage and proper way to load unit. (DW245) Service and labor $169.99 -10% for military discount plus tax $12.62. Total fo

Near Crepe Myrtle Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MTW6700TQ1 "Arrived on site and found drain pump has failed, after replacing drain pump all function has returned to washer. No water leaks from connections at time of service, job complete."

Near Creekline Dr, Austin, TX 78745
Lou S.

Lou S.

OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to inspect drawer below oven too hot. Upon further inspection, using my thermalcouple, I placed my thermal lead at the middle of the center rack to test temps. I pressed Bake at 350 and pressed start. While testing, I felt the vent to verify it was venting correctly and it was. At the 350 beep (Preheat Standard multi rack) my temp reading was 360. The vent continued to work as designed. The air coming out was appropriate. I advised the customer that the unit vents from the bottom and will continue to vent until the unit cools down. I advised that the drawer and it’s contents may get hot to the touch due to the venting airflow. I provided tips for use and care for the unit. Job completed."

Near Valley View Dr E, Leander, TX 78641
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop flames height. Upon further inspection, the customer advised that the unit is not heating the food properly. I tested all four burners and all four flames were the appropriate height. The customer advised that they had some soup that boiled over and they feared that it leaked inside the unit. Using my boards, I lifted the unit from its place and sat it on the boards so I could remove the top. Once I remove the top, I found a large amount of debris is the bottom of the unit and in the back left burner. I cleaned the back burner and the customer cleaned up the bottom. I placed the unit back into its place in the countertop and tested the burners again. All four burners operated as designed. I did adjust the front left simmer burner due to the flame being a little too high. No gas leaks observed during service, job completed."

Near Twisted Trees Cove, Leander, TX 78641
James C.

James C.

DISHWASHER GE PDT855SSJ0SS Arrived on site to install new drain pump. Upon further inspection I found the jumper pins on the control were set to a different model. Corrected jumpers and tested. Found unit working but door not latching consistently due to installation. I was unable to remove unit to adjust feet as it is stuck in the cabinet. Instructed customer of issue and recommended having a contractor correct the installation to allow door to close and latch properly. All water connections dry at time of service. Job complete

Near Pradera Cove, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS25FKSS01 Arrived on site for no ice. Ran icemaker through a harvest icemaker passed no water entering icemaker. Ran voltage to valve solenoid not energizing diagnosed failed water valve. Part is discontinued will notify AUTHO .; ordrng 1 2199838 (VALVE DISCONTINUED )

Near Wild Plum Ct, Austin, TX 78731
James C.

James C.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site and tested operation. Found sump not pushing enough water for upper spray arm to function properly. Installed new sump and motor and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Wolcott Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site found customer is experiencing washer is filling up two random levels, did not find any saved error codes. Replace control board to replace pressure sensor, ran a calibration cycle and all functions in manual and everything is working properly. Insured tub in basket are leveled and centered, No water leaks from connections at time of service, job complete"

Near Buffalo Pass, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW8000AW0 "Arrived on site and ran a diagnostic cycle and did not find any leaking, started washer on a cleaning cycle and 10 minutes and they’re still no leaking. With customers permission left rear and top panel off of the machine so customer can get a better idea where water is coming from. Customer will call back into office and they have more information, job complete"

Near Crestwood Ct, West Lake Hills, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of freezer light and top fresh food lights not working. Found bad freezer light module, I replaced module, unit tested good. Collected payment on check. Module 80.34Service 149.99"

Near Pump Station Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for complaints of gap in between panel and drum. Found bottom roller locks fell off, R&R repair kit and tested good"

Near Meadows Dr, Round Rock, TX 78681
James C.

James C.

DRYER MAYTAG MEDX655DW "Arrived on site and tested operation. Found dryer would not start due to a failed exhaust thermal fuse. Installed new fuse and tested. Found that element heating even when temp,switch set to air. Also found that the rollers have worn and drum is not sitting properly in unit. Due to the excessive heating of the element it will require replacement as well. ; ordrng 1 279838 (element,heater) and 1 4392065 (dryer repair kit) and 1 W11230567 (TEMP SWITCH ) and 1 WP3392519 (fuse-thrml)"

Near Grassland Dr, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for no drying, found element and fuse good, found control not sending voltage to heater, R&R control and tested good no leaks on site Control

Near E Piper Sonoma Ct, Round Rock, TX 78665
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and found glass of bulb has broken free from base. Attempted to replace holder and found that the harness has soldered itself to the holder. Upon further inspection I found the wrapper and base dented badly on the right side and I would have to drill out the screw head to remove the wrapper to replace the harness that is needed for repair. Unit will need new base, wrapper, main harness, holder and lamp to repair.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10245196 (base) and 1 W10845689 (wraper-cab) and 1 W10872453 (harns-wire)"

Near Palmilla Street, Leander, TX 78641
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD4815EW2 "Arrived on site for customer complaint of dryer not heating, found faulty burner, I replaced burner assembly, unit tested good."

Near Ranch Rd 1, Stonewall, TX 78671
Brandon C.

Brandon C.

WASHER WHIRLPOOL MAH4000AWW "Arrived on site to replace drain pump that customer had, I replaced pump unit tested good.

Near Lonesome Loop, Blanco, TX 78606
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED75HEFW0 "Arrived on site to replace control panel on dryer, I replaced control panel, unit tested good.

Near Creek Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

OVEN MAYTAG MEW6630DDB "Arrived onsite for customer complaint of wall oven broil not coming on. Tested unit and found control would come on and then go blank. Also could hear blower making loud squealing noises. Unit will need new control, fan blower and sensor to complete repair. R/S customer for Monday 11/19. ; ordrng 1 12001656 (sensor,ovn) and 1 WP8507P323-60 (cntrl-elec)"

Near Wedgewood Dr, Copperas Cove, TX 76522
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for poor drying conditions. Tested unit in diagnostics and dispenser has failed. Customer selected the return date and has paid in fall. Water connections were all dry.; ordrng 1 W10861000 (detergent dispenser)

Near Web Isle Dr, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived on site to test unit for disposal leaking. Test unit and found unit leaking from bottom. Replaced disposal test for leaks no leaks present at this time job complete.

Near Tecoma Circle, Austin, TX 78735
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL UXB1200DYS Arrived on site to test unit for fan not shutting off. Test unit and found bad switch. Base on the model no parts are available.

Near Verano Dr, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site to replaced board. Replaced board test unit and bake working but unit losing power. Test unit and found unit losing power to the whole unit. This is the second unit in the house. Whirlpool replaced the oven with this one because old oven was doing the same thing. Advised customer to call electrician to check the wire in the wall. Job complete

Near Tall Oaks Trail, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace harness and defrost evaporator for refrigerator. Defrosted evaporator and replaced harness and tested unit. Found I was functioning properly at this time. Added $30 to original quote for time to defrost excess of ice on evaporator. No leaks were found after services were performed.

Near Lazy River Cove, Austin, TX 78730
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JSXLSS Arrived onsite for customer complaint of SxS refrigerator not dispensing water in front. Removed water line to door to check water valve. Found water is flowing. Blew into water line in door and found no flow. Used steamer to remove blockage and could not clear clog. Advised that clog is within water line in door. Door would have to be replaced since no part is available for replacement. AHS will be in contact with customer. All water connections were dry at time of service.

Near Lindsey Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED9550WW1 "Arrived onsite for customer complaint of dryer shutting off and getting error code F70. Ran service diagnostics and found error code F70 (Communication Error). Found control board faulty. Removed top and removed defective control. Installed new replacement. Reassembled. Tested unit. Unit comes on, heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Courtney Ln, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE715H0ES0 Arrived onsite for customer complaint of freestanding range RF/LR elements not cycling. Removed back panel and found both switches with burn spots. Removed and replaced both switches and reassembled. Tested all elements. All now work as intended. No other issues found.

Near Trail's End, Killeen, TX 76543
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of water leak, I could not find a leak externally, found leak coming from water filter housing. ; ordrng 1 W10555394 (housing) and 1 W10678299 (tube) and 1 W10678300 (tube) and 1 W10776033 (tube-water)"

Near Parkside Rd, The Hills, TX 78738
Arthur B.

Arthur B.

COOKTOP GE JP356SM3SS Arrived onsite for customer complaint of cooktop glass cracked. Inspected crack and found crack is not affecting use of unit. This is considered a cosmetic damage and AHS will not cover. No other issues found. If customer has question to call AHS.

Near Cayuga Dr, Harker Heights, TX 76548
Arthur B.

Arthur B.

RANGE GE JB850SP2SS Arrived onsite for customer complaint of freestanding range LF element not coming on. Lifted cooktop and found LF element coil has shorted. Removed and replaced LF element and installed new replacement. Reassembled and tested. LF element comes on as intended. No other issues found.

Near Williamette Ln, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for faulty diffuser. Removed failed diffuser installed new diffuser assembly ran diagnostics all test passed unit working as designed.

Near Exposition Blvd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS0 "Arrived on site for cover falling off, found cover constantly falling off. Installed cover secured cover with screws tested operation of door cover no longer falling off"

Near Bonita St, Austin, TX 78703
James C.

James C.

COOKTOP WHIRLPOOL G7CE3635XS01 Arrived on site and installed new knobs. Unit working properly. Job complete

Near Tabernash Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED75HEFW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the drum and bulkhead due to the front drum seal damaged and the drum was rubbing metal on metal with the bulkhead which cause the drum to burn itself in two under the seal. I tested the unit and it operated as designed. No lint observed during service, job completed."

Near Arrow Point Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL RMC305PVS01 Arrived onsite for customer complaint of wall microwave not heating recurring issue. Tested unit with microwave safe test light and found no lights illuminated. Unit’s magnetron is defective. Ordering magnetron and R/S for Saturday 11/17 per KC approval. No other issues found.; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)

Near Wilderness Ct, Nolanville, TX 76559
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS537SIAB00 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, using an empty cup I attempted to get ice from the dispenser. The dispenser motor came on but I could not hear the the ice being moved around to be dispensed. I looked up inside the dispenser and could see that the ice bin auger was turning intermittently. I removed the ice bin ad found ice built up on the motor coupling. I removed the ice and removed ice from the ice bin coupler and put the ice bin back. I tested the ice dispenser ad it operated as designed. No water leaks observed during service, job completed."

Near Monona Ave, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE254ESS2 "arrived on site to inspect dishwasher filling with water and not draining while not turned on and leaking. Upon further inspection, the customer advised that while the unit is not turned on, it will fill with water and sometimes leak. The first thing I checked for was to see if the customer had a reverse osmosis system under the kitchen sink and there is one. I found that the osmosis system is connected to the disposal along with the dishwasher drain hose. I advised the customer that Whirlpool does not approve of osmosis systems being connected at the disposal along with the drain tube due to back flow from the osmosis system into the dishwasher. I drained the water from the dishwasher by turning the drain pump on. Once t(e water was out of the unit, I placed it in diagnostics to test and error code F6E4–float switch open. I cleared the code ad continued with testing. The unit operated as designed with no error codes at the end of testing. I advised

Near Citrine Cove, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN GE JKP27WOT1WW Arrived on site to test unit for bake not working. Test unit and found board not responding. You put it on bake and it turns off the cycle. Will need to order new board part is NLA WB27K5190. ; saved tckt

Near Back Bay Ln, Austin, TX 78739
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range trim coming off oven door. Upon further inspection, I found that the left side door trim was broken. I removed and replaced the trim and tested the unit and it operated as designed. No gas leaks observed during service, job completed."

Near Zacarias Drive, , TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the spin basket due to the top of the basket separating from the bottom portion and during wash/spin, the top of the basket was banging against the sides of the cabinet. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Callahan Ln, Georgetown, TX 78628
Wesley P.

Wesley P.

OVEN WHIRLPOOL SF368LEPQ2 "Arrived on site and replaced valve. Now unit is operating as designed. All checks good,"

Near Pearson Way, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite and found sump and motor assembly dead. Replaced. Nit is now operating as designed.

Near Novaro Place, Round Rock, TX 78665
Wesley P.

Wesley P.

MICROWAVE GE JVM1740DP1WW Arrived onsite and replaced coupler. Unit checks good.

Near Cheyenne St, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher rubber pieces damaged. Upon further inspection, I found that the cabinet seal is damaged on both the left and right side where the side mounts are screwed in to the cabinet. I am ordering the cabinet seal and due to this hose being vacant, office to schedule return service. No water leaks observed during service. No one available to sign for receipt.; ordrng 1 W10864081 (seal)"

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU1055XTSS2 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found plug for dishwasher drain not removed from garbage disposal. Removedthe plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sailmaster St, Lakeway, TX 78734
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Canyon Glen Cir, Austin, TX 78732
Clif L.

Clif L.

OVEN JENN-AIR JJW2430DP01 Arrived on site to diagnose and oven that has a light that is turning on by itself. Tested unit and found user interface malfunctioning. Replaced user interface and verified version 14 on UI through diagnostics. No further repairs are needed at this time and all is working properly.

Near Beverly Villas Ct, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site to replace compressor and evaporator for refrigerator. Upon trying to raise leveling legs on unit to remove unit for service found a left front leveling leg stripped out and will not turn. Homeowner will need to find a way to makes the unit removable prior to return trip. Left side support assembly will need to be replaced as well as previously diagnosed components. Second technician will be needed to assist in replacing left side support. Office will need to contact American home shield and have them provide additional authorization for second man and support assembly, and sent return date for three hour job at two technicians.; ordrng 1 CNOTES (3 HOUR/2MAN JOB) and 1 W10860229 (support)"

Near Lago Viento, Austin, TX 78734
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site. Replace dispenser assembly and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site. Replace dispenser assembly and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site. Replace dispenser assembly and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Rocky Ridge Loop, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR GE PSB42YSXASS "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"

Near River Way, Spring Branch, TX 78070
Diego G.

Diego G.

REFRIGERATOR GE PSB42YSXASS "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"

Near River Way, Spring Branch, TX 78070
Diego G.

Diego G.

REFRIGERATOR GE PSB42YSXASS "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up completely. No leaks present. Job complete"

Near River Way, Spring Branch, TX 78070
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "arrived on site for washer over filling on soak cycle . No error codes ,checked pressure hose and note connections . Called tech line . Sr7723440735 . Replaced control . Ran calibration , and diagnostics test . All checked normal . No water leaks detected at time of service . Job complete ."

Near Ridgelea Dr, Austin, TX 78731
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDPE234GBS0 Arrived on site for not enough water and lower spray arm hitting rack . Found sump and motor were not sealing properly due to the front mounting arm was broken off so sump was raised up allowing water coming in to leak out on floor underneath . Replaced sump and motor . Upper rack was just needing a minor adjustment . Ran diagnostics test and all checks good . No water leaks detected at time of service . Job complete .

Near Crestwood Ct, West Lake Hills, TX 78746
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to diagnose a dishwasher for a broken door cable. Tested the notes and found left side door cable broken due to misaligned/bent frame. Replaced cable and try to align frame but found cable come off every time door is opened. Frame for dishwasher will need to be replaced to complete repairs. Do the part availability office will need to set return appointment.; ordrng 1 WPW10681507 (tub-dishwr)

Near Champion Dr, Lakeway, TX 78734
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for leaking dishwasher. Found unit was leaking from diverter motor . Replaced sump &motor . Ran diagnostics cycle all checked normal and no water leaks detected at time of service . Job complete ."

Near Carlotta Ln, Austin, TX 78733
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and I found the little latch has failed, also found water temperature switch has fallen back into control panel the plastic lock that holds it in place is broken off and switch will need to be replaced. Control panel itself has cosmetic damage and took a picture, ran all functions in manual diagnostic cycle after the latch has replaced. Replacing water temperature switch will complete repair.; ordrng 1 WPW10285511 (cycle select switch) and 1 WPW10285518 (cycle select switch)"

Near Airport Commerce Dr, Austin, TX 78741
Thomas L.

Thomas L.

WASHER WHIRLPOOL WGW5090GW Arrived on site as the clothes washer will not start. Observed that the doorlatch screws were not secure andthe doorlatch was not latching properly. Corrected that situation and the unit now operate properly and all water connections or dry.

Near Ranch Rd 1431, Marble Falls, TX 78654
Diego G.

Diego G.

COOKTOP GE JP3530SJ1SS "Arrived on site. Checked for hot surface light. Found bad element allowing hot surface light to stay on. Replaced element and switch and cycle, all functions tested OK. Job complete"

Near Dragon Fly, Spring Branch, TX 78070
Diego G.

Diego G.

COOKTOP GE JP3530SJ1SS "Arrived on site. Checked for hot surface light. Found bad element allowing hot surface light to stay on. Replaced element and switch and cycle, all functions tested OK. Job complete"

Near Dragon Fly, Spring Branch, TX 78070
Diego G.

Diego G.

COOKTOP GE JP3530SJ1SS "Arrived on site. Checked for hot surface light. Found bad element allowing hot surface light to stay on. Replaced element and switch and cycle, all functions tested OK. Job complete"

Near Dragon Fly, Spring Branch, TX 78070
Thomas L.

Thomas L.

RANGE AMANA AKT3040E Arrived on site to replace left rear burner. New part is broken inbox. Office will need to locate new part and reschedule with customer.; ordrng 1 WP32082801 (elmnt-surf)

Near Eagle, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL DU915PWPB2 "Arrived on site for customer complaint of dishwasher not latching, found unit to be working fine. Collected service fee on check"

Near Kiras Ct, Austin, TX 78737
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site and installed new control, ui and bushings. Tested u it for proper operation and found unit working properly. Job complete"

Near Ignacia Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washing machine and found no cold water entering machine, hot water pressure is good. Ran all other functions and cleared cold water inlet screen. Recommended to customer correct water valve and replace incoming water lines. All other functions are operating properly, no water leaks from connections at time of service, job complete"

Near Rosenberry Dr, Austin, TX 78747
Scott  M.

Scott M.

WASHER UNKNOWN AWN432SP113TW04 "Arrived on site to replace water valve, did not complete repair had run water valve. had parts department help me locate correct water valve . Will return 11/20 no water leaks detected at time of service . Customer really wants sooner visit . No money collected . Nonwater leaks detected .; ordrng 1 202395P (VALVE WATER) and 1 CNOTES"

Near Cedar Park Dr, West Lake Hills, TX 78746
Al R.

Al R.

WASHER WHIRLPOOL Wtw8000BW0 "Arrived to replace bearings. I ran the unit through service test mode and go the OL code agin. While disassembling the unit I found a small metal rod ( photo in quick pics) and some loose change that was stopping the units wash plate from engaging properly. I reassembled the unit, tested it and the unit passed the service mode tests without giving the OL code. The unit does not need a bearing kit at this time. All water lines were dry at the time of service. Job complete."

Near Lone Star Trail, Temple, TX 76502
Al R.

Al R.

REFRIGERATOR GE GSS25IFRFWE "Arrived to inspect water not filing at the dispenser.. I verified the complaint with the customer and changed out the filter housing. After reassembling the unit, the water came in from the wall at the cutoff and also through the water filter itself, but did not dispense at the door."

Near Liberty Hill, Temple, TX 76504
Scott  M.

Scott M.

RANGE KITCHENAID KERK807PSS02 "Arrived on site for not properly heating .omed our sensor got inconsistent readings . Ran temp check much lower then normal . Ordering sensors and bake element . Return 11/22.; ordrng 1 4451175 (element kit,bake) and 1 WP8274149 (sensor) and 1 WPW10131825 (sensor)"

Near Forest Mesa Dr, Austin, TX 78759
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFC150M0EB1 Arrived on site or F3 error code. Replaced sensor but code would not clear. Replaced control with the sensor and the code has cleared. All operations are now working properly.

Near Park Rd 4 S, , TX 78611
James C.

James C.

DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site and tested operation. Found fault for failed sump and sump not running. Installed new sump and motor and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Drover's Cove, Georgetown, TX 78626
Al R.

Al R.

DISHWASHER GE GSD3230F00WW Arrived to inspect No water filing the dishwasher. From previous visit I recognized this particular residence has an unusual water valve underneath the kitchen sink. I pulled the valve open and the water free flowed back into the dishwasher. All water lines were dry at the time of service.Job complete.

Near Carriage Rd, Temple, TX 76502
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED9151YW0 "Arrived on site for customer complaint of unit not heating, found heating element had failed ordering heating element ; ordrng 1 WP8544771 (element)"

Near Saddle Horn Cove, Austin, TX 78748
Paul R.

Paul R.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for the dryer to replace the previous diagnosed defective thermostat. I replaced the thermostat and tested the unit. The temp is cycling between 123-168 degrees and is working as designed. The customer stated he picked up the rigid duct I had advised getting on the previous visit and will be installing it over the weekend. Call complete.

Near Bayfield Dr, Austin, TX 78727
Steve C.

Steve C.

MICROWAVE GE JVM1750DM1WW "Arrived on site to replace the control panel, turn table motor, and coupler tt due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and job complete."

Near Smith Bluff Rd, Salado, TX 76571
Steve C.

Steve C.

ICE MACHINE MAYTAG MIM1554XRS2 "Arrived on site to replace the control, overlay and UI. Replaced all three parts and tested the unit. Unit works properly and all water connections were dry at the time of service."

Near Hester Way, Salado, TX 76571
Steve C.

Steve C.

WASHER MAYTAG MHW6000XR2 Arrived on site for the unit has a error code. Tested the unit in diagnostics and received error code f8e2 dispenser motor error. Replaced the dispenser motor per the error code and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Windy Hill Rd, Salado, TX 76571
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “rust spots on fresh foods door” complaint. Inspected unit and found rust spots on fresh foods door. Tried to remove spots, but was unsuccessful in endeavor. Removed and replaced fresh foods door and name tag . Unit is performing as designed. No leaks detected, at time of service."

Near E Hwy 71, Del Valle, TX 78617
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for door error messages . Replaced interlocks w/switches . Still not engaging upper switches properly . Checke and found door is also wrapped . Ordering new door . Return 11/21.; ordrng 1 W11173823 (DOOR MW SS)

Near Murcia Dr, Austin, TX 78759
Wesley P.

Wesley P.

WASHER ROPER RTW4516FW2 Arrived on site and found hard water clogging had filled cold valve. Replaced valve assembly. All checks good. Unit now operating as designed.

Near Petunia Ln, Pflugerville, TX 78660
Steve C.

Steve C.

DRYER MAYTAG MED6000XR0 Arrived on site for the unit is making a vibrating noise. Tested the unit and found the vent pipe where its connected to the vent hose it’s making the noise. Adjusted the vent pipe and unit works properly. Advise customer to clean air vents every six months.

Near Windy Hill Rd, Salado, TX 76571
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived onsite for the refrigerator with ice build up in the back of the FC. When I arrived there was no ice build up on the evaporator cover or anywhere in the FC. Ms stated that she had unplugged the unit for 48 hours to defrost the unit a few days prior to my arrival. I found both compartments at temp when I arrived. I checked the defrost circuit and all checked good. I checked the drain pan and there was no water in it. I removed the drain tube and found it restricted with debris. Ms stated there was ice build up in the bottom of the FC and this explains why. All other functions are working as designed. There were no water leaks present at the time of service. Call complete.

Near Addison Ave, Austin, TX 78757
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed defective parts. I replaced the pump and motor. I cleared the fault codes and ran the diagnostics cycle. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Sage Hen Ct, Austin, TX 78727
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DC2 "Arrived on site for “noisy operation” complaint. Inspected unit and found worn out gearcase. Removed and replaced gearcase and clutch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Rio Vista Ranch Rd, Del Valle, TX 78617
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “no power” complaint. Inspected unit and found faulty timer, with burned post. Also, one leg of wall socket is only producing 37.4 VAC. Customer will need licensed electrician to repair wall socket. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Burklund Farms Rd, Del Valle, TX 78617
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for “ice buildup, on fresh foods evaporator” complaint. Per previous diagnosis, removed and replaced evap harness and reset thermistor, per specifications. No leaks detected, at time of service."

Near Brass St, Austin, TX 78702
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for “gas smells” complaint. Customer smells gas, when oven is on. Checked unit and made sure shutters were adjusted. Ran to preheat, with no issues. Unit is performing as designed. No leaks detected, at time of service."

Near E 4th St, Austin, TX 78702
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for “door will not unlock” complaint. Inspected unit and found door lock latched. Removed dryer, to unlatch door. Found low water was entering unit when latch occurred. Water pressure is better, now. Tested unit. Unit is performing as designed. No leaks detected, at time of service. L100/REPEAT CUSTOMER)."

Near Maple Ave, Austin, TX 78702
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site for “dishwasher leaking from bottom, causing damages to cabinets” complaint. Inspected unit and found gasket, between supply hose and inlet to be fractured. Removed and replaced gasket. Inlet hose was damaged during repair. Removed and replaced inlet hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Leak was severe and produced damages, at least, to wall that runs along back of unit. As well, wall sockets were shorted on same wall. Mold and rot were observe on said wall."

Near Ramsey Ave, Austin, TX 78756
Jonathan  S.

Jonathan S.

WASHER MAYTAG PAV2300AWW "Arrived on site to install previous diagnosed part on washer. Turned water off and removed hoses. Gained access to inlet valve and installed new. Connected hoses and turned water. Monitor hose continues for leaks. Tested unit and checked water temperatures. All tested good, no water leaks present. Recommend to replace water supply hoses to unit."

Near Armstrong Dr, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS02FRSS1 Arrived onsite for the dishwasher that has no power or lights coming on. I found the unit installed on a wall light switch and the switch was turned off. I turned the switch on and tested the unit. The unit powered on and is working as designed. Call complete.

Near Columbine Dr, Austin, TX 78727
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for plastic handle on knife had melted to element. Removed knife and ran unit though a rinse cycle. Inspected heater. Performed diagnostics mode, no error codes. Checked amp draw to heater and found within range. Checked for hot temperatures from element at end of cycle.

Near Mountain Creek Pass, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no ice production” complaint. Inspected unit and found side ui has no power. Not able to perform any diagnostics. Ordering new ui. Left hinge cover broken. Ordering new hinge cover. All sent parts will be brought back for repair visit. No leaks detected, at time of service. Return for repairs on 11/27.; ordrng 1 W11039890 (cntrl-elec) and 1 W11225850 (COVER)"

Near Fontana Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR GE GSE25GSHECSS "Arrived on site for failed compressor. Removed failed compressor and filter drier,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near E 6th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for fresh food door not leveled with freezer door. Adjusted level screw removed kick plate adjusted front wheel checked doors both level

Near Peccary Drive, Austin, TX 78744

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