Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

James C.

James C.

REFRIGERATOR KITCHENAID KSF26C7XYY04 Arrived on site and found fresh food evaporator frozen solid and black spots on foam. I found black chunks laced throughout the evaporator. I also found rust and condensation on the rear wall of the unit. Instructed customer that even with the evaporator thawed out and sensors replaced if they failed. However with the air leak on the rear wall the unit would freeze up again. Collected diagnosis. Called tech line and spoke to Rick #7724113770

Near Mandarin Flyway, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM354ESS1 Arrived onsite for the dishwasher not dispensing detergent. I found the issue to be the dispenser door not staying closed after adding detergent. I found the catch on the dispenser worn and not catching the door properly. I replaced the dispenser and ran the diagnostics cycle. There were no stored error codes and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Deepwoods Dr, Austin, TX 78731
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 "Arrived on site ,door was locked and pump was running . Ran diagnostics code and got pressure sensor error code . Checked hose and trap all looked normal . Replaced sensor , ran diagnostics test . All checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Walnut Ave, Austin, TX 78702
Brandon C.

Brandon C.

WASHER FRIGIDAIRE FFLG3911QW "Arrived on site to replace parts the previous tech had ordered, new parts did not solve the problem, called techline found bad wire harness connections, ordering parts 82370911 file number ; ordrng 1 5304500476 (harness) and 1 5304500523 (harness) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Peyton Colony Rd, Blanco, TX 78606
Clif L.

Clif L.

DISHWASHER KITCHENAID KDFE104DSS0 Arrived on site to replace control panel for dishwasher. Replaced panel and found unit still not operational due to shorted pump assembly and control board. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Pasadena Dr, Austin, TX 78757
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM9 "Arrived on site and set dishwasher into diagnostic cycle and found all functions are operating properly. Heating element is on at the end of the cycle. Found no rinse aid in dispenser and recommended adding some to assist water sheeting off of dishes. Also recommended using only heavy or normal cycles, 1 hour wash does not have a dry function. Plastics can’t retain heat and will never dry completely. Job complete."

Near Boatswain Way, Austin, TX 78748
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for dead dishwasher . Found same issue as before . Power cord was in disposal out let . Corrected placement and ran a diagnostic cycle . Nonerror cords and unit ran normally . No water leaks detected at time of service . Job complete .

Near Long Champ Dr, Austin, TX 78746
Thomas L.

Thomas L.

DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site for upper rack that has fallen off. Check unit and found that the upper rails have separated and allowed the upper rack to fall. Replaced rails and tested unit. All water connections are dry.

Near Gillespie Ct, Horseshoe Bay, TX 78657
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Ridge Crest Dr, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Ridge Crest Dr, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB835DW3 "Arrived on site. Replaced control and water valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Ridge Crest Dr, Seguin, TX 78155
Thomas L.

Thomas L.

OVEN MAYTAG MER8700DE Arrived on site for unit that would not reach breaking temperatures. Found that the unit had a failed bake element. Replaced bait element. Unit now heats properly.

Near Fox Crossing, Burnet, TX 78611
Lou S.

Lou S.

DRYER WHIRLPOOL WED5300VW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the element and tested the unit. Unit operated as designed. No lint observed during service, job completed."

Near Waterfall Ave, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for door not closing . Found upper rack not closing properly due to one side of adjusters was in up position and other was in down position , causing upper rack rails to bind and not close all the way . Ran diagnostics test .no error codes . Nonwater leaks detected at time of service . Job complete ."

Near Shadow Valley Cove, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Arrived on site for the unit is making a knocking noise and leaking water. Tested the unit and remove the drain pan due to being slanted.When removing the drain pan found the unit is infested with roaches. Advise the customer that the unit will not be covered due to the roach infestation. No water connections to the unit.

Near N 10th St, Temple, TX 76501
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to inspect no heat. I found the unit had the correct voltages to the low side of the transformer, but when tested, the transformer primary showed an open circuit. Gently moving the neutral connector caused a circuit to be read, but the transformer wiring has internally failed and will require replacement. Office to order transformer. ; ordrng 1 W10836753 (transformr)"

Near Screech Owl Drive, Austin, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer not completing cycle and over sudsing. Ran error code test and received f7e6-motor fault and f0ez-over suds. Based on customer description recommend new motor.; ordrng 1 W11283592 (MOTOR)

Near Aspen St, San Marcos, TX 78666
Tyler B.

Tyler B.

RANGE AMANA AGR5330BAS3 "Arrived on site for grate replacement, replaced grated and found them bowed causing grates to tilt side to side. Will need to re order to complete ; ordrng 2 WPW10578251 (grate-brnr)s"

Near Lauretta Wood Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

RANGE KITCHENAID KGCS166GSS2 "Arrived on site to replace broken valve, found all screws that hold top on were rusted out and need to be drilled out, ordering screws. ; ordrng 1 CNLET (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 12 WP3368921 (screw-torx)s"

Near Quinn Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site for broken stem . Found temp switch know broken off . Ordering switch and knob . Please call to set return .; ordrng 1 W10859568 (switch-cyc WATER TEMP) and 1 WPW10453947 (knob)

Near Gray Blvd, Austin, TX 78758
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on sote for damaged door hinges, replaced suppli d left hinge unit will need right side with spring to complete repair ; ordrng 1 WPW10299224 (hinge-door)"

Near Hughmont Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8959SAS1 "Arrived on site for touch panel issues, can press normal, but it selects rinse only by itself and led are not showing and will require console replacement. No leaks on site; ordrng 1 WPW10475780 (panel-cntl)"

Near Hidden Lake Crossing, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived onsite for customer complaint of dual evaporator french door refrigerator not cooling both section. When arrived, found light on but nothing running. Attempted to run diagnostics and found unit will not enter diagnostics. Found control board faulty. . ordrng 1 W10861900 (CONTROL KIT)"

Near 10 Oaks Dr, Georgetown, TX 78633
Diego G.

Diego G.

DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"

Near Leissner School Rd, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"

Near Leissner School Rd, Seguin, TX 78155
Diego G.

Diego G.

DRYER MAYTAG MEDB835DC3 "Arrived on site. Replaced shaft for wheel on bulkhead. Ran dryer, all functions tested OK. No leaks present. Job complete"

Near Leissner School Rd, Seguin, TX 78155
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site and inspected dryer and found fuse has failed, after correcting found installation team had left too much flexible vent hose behind dryer for the distance needed. It can kink and cause airflow issues, trimmed vent to prevent further issues. No lint found at time of service, job complete"

Near Nopal Dr, Buda, TX 78610
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG320M0BW2 "WFG320M0BW2 Arrived to inspect leak. The gas was off upon arrival and I turned it on and then inspected. I tested every line and joint throughout the unit, including valves and their connections. I found no leaks and tested the oven. The air shutter was very incorrectly set and the unit would not burn all the fuel, causing a very strong gas odor. I corrected the shutter setting and tested. Operational test good, no gas leaks detected during service."

Near Christopher Ave, Round Rock, TX 78681
Steve C.

Steve C.

RANGE GE JGBS30DEK2BB Arrived on site for the unit is not working properly. Tested the unit and found no shorts and all the connectors are connected. Unit is working properly and no gas connection present.

Near W Waco Dr, Waco, TX 76710
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not working. Found infestation of roaches in control. Explained that not covered.

Near S Medina St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Carter Cir, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Carter Cir, Luling, TX 78648
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site. Checked for noise issues. Found cam out of position creating noise when in use. Repositioned cam and reinstalled. Calibrated unit and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Carter Cir, Luling, TX 78648
James C.

James C.

DISHWASHER WHIRLPOOL JDB8200AWS1 Arrived on site and installed new control and ui. Tested operation and found unit working properly. Job complete

Near Ivean Pearson Rd, Leander, TX 78645
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found fill tube heater wire is broken for icemaker. Ordering left side RC door. Also ordering both upper hinge covers as both of them are broken. Office will need to set return appointment due to wait for parts. Advised homeowner on eight week possible wait for door.; ordrng 1 LW11039240 (dor-fip BLK SS) and 1 W11225850 (COVER BLK LFT) and 1 W11251738 (COVER BLK RT)

Near Trail Rider Way, Georgetown, TX 78633
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found pressure fault error code. Cleared hose with air pressure. Found customer to be using too much soap. Advised customer on findings and advised on less soap use. Called techline 7724050786#srAll checks good.

Near Lloyd Ln, Elgin, TX 78621
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 "Arrived to inspect unit F1E4 code. Verified the complaint and checked the element, cutoff and fuse. Both the cutoff and fuse were bad. Removed and replaced the both. Reassembled the unit and unit tested as designed. No lint observed at the time of service. JOB COMPLETE"

Near Deorsam Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for “ice maker not working/ice buildup all over icemaker and user interface has fading characters” complaint. Inspected unit and found water chute, for icemaker shoved back and pouring water down back of icemaker. Segments of user interface are fading(lcd). Cleared ice and adjusted chute. Ordering new user interface. No leaks detected, at time of service. Return for repairs on 02/05.; ordrng 1 242058232 (user interface)"

Near Meuth Cemetery Rd, Red Rock, TX 78662
Wesley P.

Wesley P.

COOKTOP GE n/a Arrived on site and assisted customer with installation of cooktop

Near Loxley Ln, Austin, TX 78717
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect refrigerator dripping from water dispenser after water is dispensed. I confirmed the complaint and checked the valve, tube and the water pressure at the wall. Found that the pressure at the wall was turned all the way up possibly causing the issue. I called tech line, spoke with JOEL and was told that 5-6 drops of water with this model is totally normal. The surface tension allows the drips through the normal operation. Spoke with Joel SR # 7724055385. JOB COMPLETE"

Near Upton Dr, Kempner, TX 76539
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 Arrived to inspect washer not draining water. Service tested the unit and unit tested as designed. Customer did and they use a full cap of liquid detergent for each load. I advised the customer to minimize the soap usage and the unit would not malfunction. Customer instructed on soap.JOB COMPLETE.

Near Lampasas, TX 76550
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete

Near Redberry Rd, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete

Near Redberry Rd, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOD77EC0HB00 Arrived on site. Check for no operation issues. Found error code f8e0 Upper cooling fan.Found cooling fan rotating slowly. Will need cooling fan to repair unit. Customer refused any repairs and is going to get with the manufacture on replacement. Job complete

Near Redberry Rd, Seguin, TX 78155
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Arrived on job for complaints of leaking. Found leaking coming from bottom right hand side. Customer instructed us to make no repair,but to unplug and leave uninstalled in middle of kitchen. Left water supply, and drain line connected per customer instructions."

Near Stallion Springs Dr, Fischer, TX 78623
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for no heat issues. After further diagnosis found loose connection at terminal and not getting 120 on one leg. Repositioned wire and tighten down all checked OK. Also found plug sparking when in use. Instructed customer they will need to have maintenance to come out and replace plug in order for dryer to work correctly. Job complete

Near Creekside Way, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE500ESS02 "Arrived on site for oven trim catching on door. Inspected unit and found side trim piece split and catching on door when opening and closing. Removed failed trim and replaced with new. Tested door operations and tested unit all tested good.

Near Umbrella Sky, Liberty Hill, TX 78642
Tyler B.

Tyler B.

RANGE AMANA AGR5330BAS3 "Arrived on site for front right burner not igniting, removed top and found ignition wire not plugged in to spark mod. Corrected and tested good no gas leaks on site"

Near Harbor Point Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of SxS refrigerator getting frost build up on RF section. Inspected door seal and found gap near upper portion of door and cabinet. Used heatgun to reshape too gasket. Gasket now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near S 22nd St, Temple, TX 76501
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for not finishing cycles. Found upper rack not going all the way back making door not close correctly and eventually opening door. Ordering new Left track W11259785 and right track W11259786. Rescheduled for Monday 2/4 ; ordrng 1 W11259785 (TRACK LEFT SIDE ) and 1 W11259786 (TRACK RIGHT SIDE )

Near Double L Drive, Dripping Springs, TX 78620
Jerry C.

Jerry C.

WASHER MAYTAG MVWB765FW2 "MVWB765FW2 Arrived to inspect not completing cycles. I found F0E3, F7E9 and F0E5 stored in memory. The unit had the shipping spacers still on the legs and I removed them. There were several garments under the motor and they may have contacted the rotor and I removed them. I calibrated and tested after correcting basket position and the unit operated as designed. No leaks observed during service."

Near Whispering Woods Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced motor diagnosed by previous technician, ran a calibration cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Aspen St, San Marcos, TX 78666
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite to remove and replace lower dishwasher rack. Upon removal dishrack from packing, found rack is beige. Customer is declining replacement of lower dishrack. Advised part will go into research. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10380384 (dishrack)"

Near Lost Peak path, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of icemaker not making ice and water not dispensing on french door refrigerator. When arrived, found unit flashed “PF” (Power Failure) and came back on but unit was still cooling. Found HV control faulty. Also found upper icemaker stuck mid harvest. Removed and replaced control and upper icemaker. Reassembled and power unit. Icemaker call for water and unit stays on as intended. No other issues found. All water connections were dry at time of service."

Near Doves Landing Ct, Belton, TX 76513
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator, customer is experiencing freezing items in the fresh food section. this is a secondary house for the customer and they have been here sparingly since taking delivery of refrigerator. Found refrigerator is set on Celsius and after changing to Fahrenheit. Fresh food temperature was set at 33° no water leaks from connections at time of service, job complete"

Near James B Connolly Ln, Austin, TX 78748
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4955HW0 "Arrived onsite to install new agitator,washplate to top load washer from prior tech’s diagnosis. Removed all parts and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near N 38th St, Killeen, TX 76543
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KBMS1454SSS3 "Arrived on site and inspected microwave and found turntable no longer works, interior light is not working, Microwave is still heating but there is no cooling fan operation. Microwave gets extremely hot very quickly, will need to bring back control board, control panel, cooling fan motor, turntable motor, interior lights, all heating components, to correct issue. Several parts are considered no longer orderable due to the age of the unit. Due to age and availability of parts it is not recommended that repair be attempted. job complete.; ordrng 1 8206312 (cntrl-elec) and 1 W10426248 (panl-cntrl) and 1 W10426308 (motor-fan) and 1 W10911403 (motor-turn)"

Near Barton Springs Rd, Austin, TX 78704
Brandon C.

Brandon C.

UNKNOWN ADMIRAL HUGGING Oil change done on 1/29/19

Near Buda, TX 78610
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW1 Arrived on site to diagnose a washer that is trapping items under the agitator. Tested unit and found the agitator misshaped causing sheets to get caught under it. replaced agitator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Breezeway Dr, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to inspect refrigerator ice maker making loud noises. Upon further inspection, I placed the unit in diagnostics and tested in mode 120. When the ice maker began to harvest, it began to make a loud squeaking noise. I found that the ice tray had cracked due to harvesting and it appears to be harvesting too hard. I removed and replaced the ice maker and tested it and it operated as designed with the usual noises when harvesting. Also found that when dispensing water or ice, the UI either shuts off or functions begin to jump around and the dispenser won’t work. I am ordering a UI and scheduled return service for 02/05/19. No water leaks observed during service.; ordrng 1 W11099702 (panel-ui)"

Near Bondick Rd, Cedar Park, TX 78613
Arthur B.

Arthur B.

RANGE GE JBS56RM1SS Arrived onsite. Customer advised he was able to find problem. No services performed.

Near Hillcrest St, Lampasas, TX 76550
Diego G.

Diego G.

RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete

Near Gloria Dr, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete

Near Gloria Dr, Seguin, TX 78155
Diego G.

Diego G.

RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete

Near Gloria Dr, Seguin, TX 78155
James C.

James C.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found towel wedged underneath agitator. I removed the agitator and found it to be uneven causing the issue. Installed new agitator and tested. Unit working properly. Job complete

Near Horizon Park Blvd, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit freezing inside the ice tray. Confirmed the complaint and discovered the FILL TUBE FROM THE BACK OF THE UNIT WAS TOO SHORT AND WAS NOT FILLING THE ICE MAKER AS DESIGNED. The fill tube is 1.7 inches and needs to be 2.3 to reach the ice maker fill valve. Looks to have been cut possibly by installation crew.NEW ISSUE NOT RELATED TO THE ORIGINAL COMPLAINT..OFFICE TO ORDER AND RESCHEDULE THE CUSTOMER WP2174755 fill tube extension and 1129313 ic maker kit.; ordrng 1 1129313 (ICE MAKER KIT) and 1 WP2174755 (FILL TUBE EXTENSION )

Near Windward Dr, Killeen, TX 76543
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not starting . Ran diagnostics ,error codes 6-2,6-3 also controls are not excepting when latch engages even tho door is locked . Ordering control, UI console and returning with latch . I water leaks detected at time of service . Please call to. Return visit . ; ordrng 1 W11112656 (CONSOLE W/ TOUCH PAD ) and 1 W11170706 (CONTROL)"

Near Scenic Bluff Dr, Austin, TX 78733
Al R.

Al R.

WASHER WHIRLPOOL CAW9352EW1 Arrived to inspect washer with a broken latch. Verified the complaint and removed and replaced the latch. All water lines were dry at the time of service.JOB COMPLETE.

Near Calumet Ave, Waco, TX 76704
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose the dishwasher that leaked during a cycle. Tested all parts and components and could find no mechanical failures or leaks with the dishwasher at this time. Advised homeowner on the possible rinse agent spell. No further repairs are needed and all parts and components are working properly at this time. No leaks were found at time of service.

Near Belford Street, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for not heating. Found heater working correctly. Advised customer to use rinse aid to help unit dry better job complete.

Near Peakside Circle, Dripping Springs, TX 78620
Kevin B.

Kevin B.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found left great is not sitting properly on cooktop. Found hinge is not straight and after correcting great is now level and sitting properly. No for the repair is required at this time, job complete"

Near James B Connolly Ln, Austin, TX 78748
Steve C.

Steve C.

DRYER WHIRLPOOL WED92HEFW1 Arrived on site for the unit is making a rumbling noise. Tested the unit in diagnostics and received error code F4e3 restricted airflow. Customer advised she has not cleaned the air vents in about seven years. Found the unit airflow is causing a back pressure to the blower wheel and creating the noise. Called Whirlpool to document SR#7724062964 Andrew. Advise the customer to clean air vents every six months.

Near Masi Loop, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER FRIGIDAIRE ATF6700FS1 Arrived on site to diagnose it wasn’t you that did not complete a spin cycle. Tested all parts and components of machine and found no mechanical failures at this time and all parts and components operating properly. No repairs are necessary at this time and only service fee due for trip today.

Near Lakewood Dr, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for water not draining. Found ice build up in freezer drain. Removed compressor cover found no water in drain tube. Called tech support,per tech support need to defrost drain tube and run a line in drain to check for obstruction. Defrosted freezer drain,ran a firm flexible wire through drain,wire hitting obstruction in drain tube,removed compressor cover unable to clear drain from compressor compartment. Called tech support per tech support obstructing in drain and unrepairable. File #7724058794"

Near Mission Oaks Blvd, Austin, TX 78735
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5PVEXWS02 "arrived on site to inspect temps in refrigerator. Upon further inspection, it tested temps in the rc and fc sections. My readings were RC=36 on a setting of Max and FC=4 on a setting of Max. I found a small amount of frost built up on the evaporator so I turned the thermostat down to the recommended setting. I found that the diffuser is not opening allowing cold air in the the RC section. I am ordering the diffuser and scheduled return service for 02/05/19. Customer requested first call 8-10. Customer also requested that should the part come in early to please schedule return service earlier than 02/05. No water leaks observed during service.; ordrng 1 W10151374 (air diffuser assy)"

Near W Parmer Ln, Cedar Park, TX 78613
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)

Near Ranchland Hills Blvd, Jonestown, TX 78645
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.

Near Rutherford Dr, Driftwood, TX 78619
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53520CS6 arrived on site to install previously diagnosed and ordered parts. I removed the temporary bolt that was holding the microwave in place and attempted to use the new mounting bolt but found that the mounting nut was stripped out. I am ordering three mounting nuts and the customer will contact the office to schedule return service due to his work schedule. ; ordrng 3 W10596040 (nut)s

Near Loma Cedro Bend, Leander, TX 78641
Clif L.

Clif L.

ICE MACHINE KENMORE 106.895931 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found circulation pump water level sensor causing unit to short cycle. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Hidden Oaks Dr, Kingsland, TX 78639
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDP02FRSS1 Arrived on site for poor washing . Found upper spray arm wasn’t rear bracket correctly causing a bad seal on manifoil. Corrected spray arm .unit is now spraying correctly .

Near Cedro Trail, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect unit ice maker was stuck. I confirmed and forcefully pulled the ice access door open and discovered the unit had overfilled with ice making it hard for unit to dispense ice. I removed half of the ice and reinstalled the ice bin and unit tested as designed.JOB COMPLETE

Near W Lincoln Ave, Copperas Cove, TX 76522
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RMC275PVB01 Arrived on site to test unit for door error. Test unit and found bad switches replaced switches and found bad light bulb inside. Replaced light bulb and unit still giving door error. Test unit and found bad fuse will need to order new fuse WP4375321 also ordering extra parts Incase there is more after replacing fuse. Ordering new light transformer WP9760588 ; ordrng 3 WP4375321 (FUSE )s and 1 WP9760588 (TRANSFORMER LIGHT )

Near Heatherwood Dr, Austin, TX 78748
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for noise while washing, found spring with teeth installed crooning causing a minor grind, corrected and tested good, no leaks on site"

Near Pinnacle Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for refrigerator having ice buildup in FC. Inspected door seal and found gasket not sealing in center(see SD-QuickPic). Called tech support Joel (SR#7724059277). Inspected gasket and reshaped gasket with heat gun. Added gasket kit to door seal. Tested door operations. Checked temperatures and tested operation. All tested good, no water leaks present at time of service."

Near Skyflower Drive, Georgetown, TX 78628
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW1 "Arrived on site for “controls not responding” complaint. Inspected unit and found console to be faulty(5VDC coming from board). Removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Roemer Rd, Elgin, TX 78621
Jonathan  S.

Jonathan S.

WASHER GE GTW460ASJ9WW "Arrived on site for washer not filling with enough water. Inspected unit and found drain line to far down drain. Corrected drain and added zip tie secure . Tested water level on bulky items cycle. Found no water getting to unit. Gained access to pressure switch and found wire being pinched. Inspected wire harness and found no damage. Checked resistance on harness and found harness okay. Corrected harness. Performed diagnostics mode and checked fault codes and found none. Called tech support and spoke with Scott. Ran analog pressure switch test. Did not past test by 22 seconds. Scott stated its due to well water and water pressure. Fill level was off less than .25 of an inch. Scott stated max fill level was n more than 14 inches deep. Tech support confirmation 190130-001143. All tested good, no water leaks present."

Near Co Rd 327, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for no water. Checked line water to valve and exiting first valve,no water from dispenser valve. Diagnosed inlet water line to filter housing was installed to incorrect location on valve and outlet line was inserted to inlet of valve. Installed filter housing waterlines to correct location on valve tested water dispenser unit working as designed."

Near Kyle Dr, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for unit leaking. Test unit and found third rack rusted will need new rack WPW10275189. Also found tub gasket had calcium build up so water has been leaking from there. Will return with tub gasket. Rescheduled for Monday 2/4; ordrng 1 WPW10275189 (THIRD RACK )

Near Goodrich Ave, Austin, TX 78704
Paul R.

Paul R.

DRYER WHIRLPOOL CED9060AW1 "Arrived onsite for the dryer making a knocking rattling sound. I found the dryer top, back, and front control panel disassembled. I reassembled the unit and tested. I found the unit with a detergent lid under the chassis causing the right front leveling foot to not contact the floor and tweak the chassis making the knocking sound. Mr stated the longer the unit runs it starts making a different sound. I found the blower wheel broken in half in the front side. I replaced the blower wheel and tested the unit. The unit is working as designed. Call complete."

Near Austin, TX 78701
Steve C.

Steve C.

MICROWAVE KITCHENAID KEMC308KSS01 Arrived on site for the unit is not heating in the microwave. Tested the unit and found there is 120 volts to the transformer. Found the magnetron is defective. Quoted the customer for the magnetron $298.00 and labor $234.99 plus tax. Replace the magnetron and tested the unit. Unit heat and works properly.

Near Addie Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for customer complaint of washer not spinning, found hub was stripped and needs replacing. Ordering hub; ordrng 1 W10528947 (drive hub kit)"

Near Flycatcher Ct, Austin, TX 78738
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine leaking water in front. Removed bottom panel and found water leaking from water valve. Removed water valve and found o-ring broke. Removed and replaced water. Turned water supply on. No water leaking from new valve. No other issues found. All water connections were dry at time of service.

Near Rolling Meadow Dr, Belton, TX 76513
James C.

James C.

COOKTOP KITCHENAID KCGS356ESS00 Arrived on site and tested burners with bubble solution. I found that the front left burner has constant flow of gas. Unit will need new valve to repair. I tuned the gas off at the shut off; ordrng 1 W10594392 (valve-gas)

Near Leander, TX 78641
Steve C.

Steve C.

WASHER WHIRLPOOL WFW87HEDW0 Arrived on site for the unit is leaking water and customer advised of the clothes come out soaking wet after the cycle is done. Tested the unit and found the unit will need a new control board per service pointer and also a new bellow due to warp door seal. Customer advise that they will be purchasing a new unit due to do unit has been worked on prior and has multiple issues. Only collected the service fee and all water connections were dry at time of service.

Near Silverstone Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV48H7400E "(AI) Arrived on site for dryer drum not spinning when cycled on. Inspected unit and found dryer drum pulley broken causing drum not to spin. Gained access to pulley, removed and replaced with new. Tested operations and all tested good. Paid in full on check #1450"

Near Grapevine Ln, Georgetown, TX 78633
Luis M.

Luis M.

UNKNOWN MAYTAG MFI2569YEW0 "Arrived on site for unit not cooling. Powered unit on unable to power unit from control diagnosed faulty main control. Installed new main powered unit on,programmed unit compressor and fans powered on. Customer will need to allow unit to run 24hrs.

Near McKennas Cove, Buda, TX 78610
Steve C.

Steve C.

REFRIGERATOR GE SSS25KFPHWW arrived on site for the unit keeps freezing the dispenser waterline. Tested the unit and found the insulation inside the freezer door keeps freezing the waterline. Found the unit will need a new freezer door and template. Office will need to contact the extended warranty and get authorization.; ordrng 1 CNOTE (AUTHO) and 1 WR49X10141 (kit door template se) and 1 WR78X11646 (door fz wh 25')

Near San Antonio Rd, Georgetown, TX 78633
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"

Near E Walnut St, Seguin, TX 78155
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"

Near E Walnut St, Seguin, TX 78155
Diego G.

Diego G.

WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"

Near E Walnut St, Seguin, TX 78155
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 Arrived on site for washer not draining properly . Ordering drain pump . Return 2/4 .no water leaks detected at time of service .; ordrng 1 WPW10605427 (pump-water)

Near Applewood Dr, Austin, TX 78758
Jerry C.

Jerry C.

OVEN WHIRLPOOL WOD51EC0AB03 WOD51EC0AB03 Arrived to inspect no power. I found there was no voltage to the thermal fuse and I inspected the power supply. I found there was no junction box for the pigtail connection and there was visible damage to the wire nuts. I advised the customer of my findings and that the unit should have an electrician instal a junction box and replace the wire nuts.

Near Estes Park, Taylor, TX 76574
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with a broken upper rack. I found the right adjusted with a broken tab. I replaced the right adjuster. Call complete.

Near Winchelsea Dr, Austin, TX 78750
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for dishwasher upper rack not pulling out. Inspected rack and found right adjuster broken. Removed rack and both adjusters. Installed new adjusters and rack. Tested rack operation. Performed diagnostics cycle, no error codes. Monitored test cycle and checked heating element for hot temperatures. All tested good, no water leaks present."

Near Shady Grove Pkwy, Burnet, TX 78611
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found there was no rinse aid in the dispenser. I tested the unit in diagnostics and it showed F7E1. I cleared the code and continued with testing. The unit operated as designed with no error codes and the element was reset ad was heating properly. I made recommendations for use and care, along with detergent and rinse aid use. I advised the customer to purge the hot water before turning the unit on to allow nothing but hot water to enter the unit. No water leaks observed during service, job completed."

Near Plano Ln, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MHW5100DW0 "Arrived to inspect washer not spinning out clothes al the way. Ran diagnostics test and got no error codes. Spoke with management and gave quote for control and labor, customer declined any further service. No charge for today’s visit.CLOSE OUT CALL NO FEE."

Near Co Rd 229, Briggs, TX 78608
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site for no ice . Ran diagnostics and found water level sensor saying bin full when barley any water in tray. Ice is forming but not enough water was in .found one of the wires was corroded from connection .replaced pump w/sensor . All checked out normal . No water leaks detected at time of service .

Near Congress Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not washing. Test unit and unit filling with plenty of water but no waster pressure. Will need new sump and motor W10805015. Rescheduled for Friday 2/1; ordrng 1 W10805015 (SUMP AND MOTOR)

Near Bluebonnet Ln, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and found the refrigerator water line into the freezer door has a small crack at the connection. Trimmed line and re-seated it and it is now operating properly and no longer leaking. No further repair is required at this time, job complete"

Near S IH 35 Frontage Rd, Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making noises durning spin cycle and not completing spin cycle. Performed diagnostics mode and no error codes. Ran normal spin and drain cycle and found unit making a knocking noise. Ran in manual test mode and was not able to activate drain pump. Ran automatic test cycled it completed, no issues with drain pump. Removed wash plate and tested drain spin cycle and found noise continued. Removed hub and inspected, found minor wear. Replaced hub and installed wash plate and tested. Found unit is only making knocking noise in spin cycle. Removed gear case and installed new. Tested in spin cycle. Found issue with wash basket. Office to schedule appointment when ETA is available. No water leaks present at time of service.; ordrng 1 SEENOTE (SCHEDULE APPOINTMENT ) and 1 W10752719 (basket) and 1 W10876600 (DRAIN PUMP ) and 1 W11283592 (MOTOR )"

Near Portulaca Dr, Round Rock, TX 78681
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8500DC0 Arrived on site and found error code for improper voltage from l2. Found working properly at time of service. Airflow still and issue has not been taken care of since last call. Advise customer to have airflow addressed. All else checks good.

Near Pearson Way, Round Rock, TX 78665
Paul R.

Paul R.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer with cleaning issues. Ms stated that she gets poodle hair on her clothing and it doesn’t remove the hair. I explained to me that the washer isn’t going to let all the hair thru the holes in the basket to go down the drain. I advised ms that if the clothes were not real dirty to run them in the dryer first to try and remove the hair before loading them in the washer or brush the clothes before washing them. I ran diagnostics test 51. I found no stored error codes and the unit completed the cycle with all test passing. I did find the washer out of level and leveled the basket and tub in the chassis. Call complete.

Near Golden Bear Dr, Lakeway, TX 78738
Robert J.

Robert J.

MICROWAVE KITCHENAID KBHS109SSS05 "Arrived on job for complaints of microwave not heating. Ran amp test got 1.7 amps. Replaced magnetron tested operation, passed."

Near Lone Star Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no cool. Removed evaporator cover,compressor running no frost on evaporator. Checked evaporator with a uv light,found dye leaking out of heat shrink on evaporator inlet port. Diagnosed leak in evaporator called tech support evaporator is a non serviceable part unit is unrepairable. File #7724069616"

Near Paraiso Pkwy, Austin, TX 78738
Joseph C.

Joseph C.

REFRIGERATOR GE GSS20GEWPWW "Arrived on site for “freezing in fresh foods area” complaint. Installed third thermistor. Unit appears to be performing as designed. Left controls where customer had set them to. When unit gets warmer, set them back to normal. No leaks detected, at time of service."

Near Pine Valley Loop, Smithville, TX 78957
Jerry C.

Jerry C.

DISHWASHER KENMORE 665.12773K311 "66512773K311 Arrived to instal previously diagnosed and ordered part. I removed the failed sump and transferred the existing parts. I tested the unit and checked for leaks. Operational test good, no leaks observed during service. From prior service: sump and gasket assembly $109.97 DW310 $209.99 -$50 for second appliance discount. No leaks of the water supply observed during service.

Near Harold Clark Rd, Bartlett, TX 76511
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for customer complaint of top load washer not starting and getting error code F6E2 (UI Comm Error). Unit continues to flash F6E2 and will not allow me to enter diagnostics. Unit will need new console assembly and control. R/S for Friday 2/1. All water connections were dry at time of service.; ordrng 1 W10858298 (console assy)

Near Ash Ln, Temple, TX 76502
Scott  M.

Scott M.

COOKTOP JENN-AIR JGC1536BS00 "Arrived on site for one burner having no flame and too much flame on another burner ,found ignite wire in spark mod no completely in , .repinned igniter . As well as found something in orifice spud . Cleaned out spud . Both burners are normal now . No gas leaks detected at time of service . Job complete."

Near W 39th St, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived onsite for the water spiciest still leaking. Ms stated that it stopped dripping for almost 2 days after the previous visit. Need to replace the water line guide and components. Ordering W11031909 GUIDE, W10819546 CLIP, & 67002816 CLIP; WATERLINE. RS for Wed 2/6.; ordrng 1 67002816 (CLIP; WATERLINE) and 1 W10819546 (CLIP) and 1 W11031909 (GUIDE)"

Near Delfino Cir, The Hills, TX 78738
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of loud noises when dryer is tumbling. Customer provided videos. Confirmed noise. Removed from and found blower fan cracked causing noises. Ordering blower fan to complete repair. R/S for Friday 2/1.; ordrng 1 WP697772 (wheel)

Near Prewitt Dr, Temple, TX 76501
Leonardo C.

Leonardo C.

RANGE GE JB655SK4SS Arrived on site to test unit for broiler not working and unit making a huge pop. Test unit and found melted broiler element causing element to short and pop. Will need new broiler element WB44X30616 rescheduled for Thursday 2/7 ; ordrng 1 WB44X30616 (BROILER )

Near Paleface Shore Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect and washer and found and no saved error codes, started a load of four full-size sheets, showed customer how washer measures The clothing and add the appropriate amount of water. Showed customer how items are agitated into the water, washer is operating as designed, no repair is needed at this time. No water leaks from connections at time of service, job complete"

Near Tamworth Ave, Austin, TX 78745
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for dishwasher not cleaning dishes. Performed diagnostics mode, no error codes. Tested amp draw to element found within range. Tested hot temperatures from element. Spoke with customer on user care guide and recommend to run a clearer though unit. All tested good, no water leaks present."

Near Evergreen Cir, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty compressor. Removed compressor and drier installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Orion control that came with compressor is wrong,harness does not match with cabinet harness. Installed Orion control that tech ordered,powered unit on compressor powered on checked low side pressure good unit cooling down correctly"

Near Bluebonnet Ln, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "arrived on site and found that when water dispenser is pressed there is no water flow but valve is energized, if you hold The dispenser button down it will start dripping and then dripping faster and ultimately dispense water. Already added pressure regulator on a previous visit and this had no effect spoke with tech line. Valve, UI, filter head, and add permagum two slightly block return air SR7724047356; ordrng 1 W11162042 (FILTER HOUSING ) and 1 W11203289 (UI) and 1 WPW10179146 (valve-inlt)"

Near Budley S Degroot Ln, Austin, TX 78748
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for unit not filling with water, found control sending voltage to valves but valves buzzing, replaced valves and tested a load and tested good. No leaks on site"

Near Calcite Cove, Round Rock, TX 78681
Joseph C.

Joseph C.

DRYER MAYTAG MEDC215EW1 Arrived on site for “not coming on” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Sunflower Dr, Austin, TX 78719
Brandon C.

Brandon C.

RANGE JENN-AIR JGRP436WP02 "Arrived on site to replace control board, after replacing and programming board, unit was not working properly, found faulty appliance manager control, ordering part. ; ordrng 1 W10888661 (cntrl-elec)"

Near Gallego Cir, Austin, TX 78738
Brandon C.

Brandon C.

COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of unit beeping and turning off during cooking, checked for proper voltage, tested good, called techline and they instructed me to replace power supply control and UIB. Ordering parts. sr# 7724044279; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10260060 (cntrl-elec) and 1 WPW10545377 (cntrl-elec)"

Near Dasher Dr, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE LGHC2342LF "Arrived on job for complaints of no ice and only crushed ice. Found Solenoid stuck in up position. Corrected positioning. Checked water pressure, recommended customer replaces filter."

Near Barn Swallow, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR ELECTROLUX EI24RD10QS0 "Arrived on site for customer complaint of doors not aligned properly, found doors needed adjusting, after adjusting unit tested good."

Near Johnson City, TX 78636
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite and found bad oven sensor. Replaced oven sensor. All else checks good. Unit is now operating as designed.

Near Gold Holly Road, Pflugerville, TX 78660
James C.

James C.

WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete

Near Travis St, Jonestown, TX 78645
Joseph C.

Joseph C.

COOKTOP JENN-AIR JGD3430WS00 Arrived on site for “sparking when off” complaint. Inspected unit and found no issues and no leaks

Near N Von Minden St, La Grange, TX 78945
Clif L.

Clif L.

REFRIGERATOR/TOP GE GYE22HSKHSS Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found gapping in cabinet causing frosting. Sealed the gapping with food safe silicone and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Dove Ln, Meadowlakes, TX 78654
James C.

James C.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and installed new inner door, outer door, ui and installation hardware. Tested unit for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete"

Near W Reed Park Rd, Jonestown, TX 78645
Arthur B.

Arthur B.

DISHWASHER GE GDF620HMJ0ES Arrived onsite for customer complaint of dishwasher not starting but light come on. Removed control panel and found control board shorted where main pump connects. Also found main pump motor burnt up as well. Unit will need control and returning with main pump and drain pump. Next customer available is 2/7. All water connections were dry at time of service.; ordrng 1 WD21X21916 (machine control good) and 1 WD35X10382 (kit - piranha clamps)

Near Michele Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Arrived on site for loud noise. Found freezer not running through a defrost cycle. Ran diagnostics E1 error on freezer thermistor short on thermistor. Defrosted evaporator replaced fan motor that includes thermistors.

Near Burson Dr, Manchaca, TX 78652
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Arrived on site for freezing in fresh food. Removed diffuser assembly found broken hinge on diffuser door diagnosed unit will need new diffuser assembly. Installed new diffuser powered unit on ran diagnostics on diffuser door opening and closing correctly.

Near Highland Village Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to replace frame glass and door glass. Opened box and found frame glass damage will need to re order part WPW10709147 rescheduled for Monday 2/4 per customers request. ; ordrng 1 WPW10709147 (FRAME GLASS )

Near Mordred Ct, Austin, TX 78739
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for unit beeping . Found door switch was not functioning properly . Ordering switch . No water leaks detected at time of service . Please call to set return visit ; ordrng 2 W10721454 (switch)s

Near E 9th St, Austin, TX 78702
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, the customer just had the unit installed and the door was rubbing on the right side upper corner. I leveled the unit and the door opened and closed correctly. I placed the unit in diagnostics and tested. The unit operated as designed with no error codes. I recommended types of detergents and rinse aids to use and provided some use and care tips. No water leaks observed during service, job completed."

Near Woodland Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of dryer not working, found blown fuse, I replaced fuse, unit tested good."

Near Coreopsis Cove, Kyle, TX 78640
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of F5E1 error code during self clean. Called techline, tested door latch, latch tested good, I reset control and cleared error codes, unit tested good. 7724047925"

Near Calm Water Cove, Driftwood, TX 78619
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"

Near Sunset Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"

Near Sunset Dr, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"

Near Sunset Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700ESS0 Arrived on site for fan error code .tried hard reset and control reset . Got error again in preheat . Replaced blower fan . Ran successfully a pre heat . No gas leaks detected at time of service .job complete .

Near Fred Morse Dr, Austin, TX 78723
Lou S.

Lou S.

DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer door. Upon inspection, I found that the top left corner of the door was warped and not sealing properly. I am ordering the inner and outer door panels, the front chassis panel, both hinges, nameplate and strike and will return with the door catch and CNOTE LSO. Due to out of stock parts, the office will need to schedule return service. No lint observed during service.; ordrng 1 CNOTE (LSO) and 1 W10614976 (door) and 1 W10850024 (hinge) and 1 W10850044 (hinge) and 1 W10875869 (panel) and 1 W11133036 (DOOR) and 1 W11163826 (STRIKE ) and 1 WPW10393264 (nameplate)"

Near Maxwell Dr, Leander, TX 78641
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is making unusual noise. Found blower cover/upper unit panel shifted due to heat wear causing loud vibration noise. Adjusted cover and tightened conv fan screws as they were loosening. Tested unit and found all is working properly at this time.

Near Rawhide, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER MAYTAG MVWC416FW1 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found hot water valve solenoid leaking. Water valve assembly will need to be replaced to complete repairs. Return date is set for 2/4/19.; ordrng 1 W11210459 (VALVE)

Near Fox Crossing, Burnet, TX 78611
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."

Near Rangeland Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."

Near Rangeland Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."

Near Rangeland Rd, Seguin, TX 78155
Robert J.

Robert J.

DRYER WHIRLPOOL WED92HEFC0 Arrived on job for complaints of not drying. Tested cycle found no heat. Inspected heating element found open. Replaced heating element. Ran test cycle and heating returned.

Near Purgatory Rd, New Braunfels, TX 78132
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not filling with water. Found valve receiving voltage and buzzing, water was on, replaced valve and tested good. No leak on site"

Near Little Elm Trail, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

COOKTOP GE PGP953SET5SS Arrived on site for cooktop middle burner sparking when light left front burner and back right burner not working. Performed diagnostics and tested burners. Disassembled unit to gain access to valve. Found rear right burner valve ceased and sparking is normal operation on all burners when igniting. Schedule return for Monday the 4th. Customer needs 30 minutes call ahead. ; ordrng 1 WB19T10084 (valve gas/ RIGHT REAR )

Near La Grotta Ln, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Arrived on site for faulty ice container. Installed new ice container added ice tested ice dispenser. Dispenser dispensing both crushed and cubes ice correctly.

Near Evening Star, Kyle, TX 78640
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not cooking evenly, found bake and broil elements were good, found faulty control. Ordering control. ; ordrng 1 W10839510 (cntrl-elec)"

Near Vista Village Cove, Austin, TX 78738
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB7749AWQ2 Arrived onsite to remove and replace dishwasher console from prior tech’s diagnosis. Removed faulty control panel. Installed new replacement. Reassembled and tested unit. Unit now works as intended. All water connections were dry at time of service.

Near Co Rd 3275, Kempner, TX 76539
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC97EC0HZ00 "Arrived on site for oven microwave combo unit. Performed diagnostics mode and checked fault code history, F6-E0 UI has lost communication. Checked continuity on harness to control. Powered unit and off. Tested fault code. Tested door and found light coming on. According to tech sheet instructions, it states to replace UI. Gained access to UI, removed failed UI and installed new. Installed unit and tested operation. All tested good."

Near Sunburst Pkwy, Round Rock, TX 78681
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on job for complaints of bushing sticking out. removed lid,pushed bushing back into place, put lid back on tested functionality passed."

Near S Frio St, Lockhart, TX 78644
Al R.

Al R.

WASHER WHIRLPOOL WFW9150WW00 Arrived to install previously ordered part. After authorization I removed and replaced the control. Unit would not power up with new control connected. Removed the NEW defective control and replaced it with the original control. I tested the unit with a load of towels and unit tested as designed.

Near Snow Rd, Kempner, TX 76539
Arthur B.

Arthur B.

WASHER GE GTW680BSJ5WS "Arrived onsite for customer complaint of top load washer leaking from top front of unit. Removed top and found she bleach dispenser is used, splashed and not enters unit. Ordering new tub ring. R/S for Monday 02/04. All water connections were dry at time of service.; ordrng 1 WH44X24150 (TUB COVER)"

Near Bowie St, Bartlett, TX 76511
Jonathan  S.

Jonathan S.

WASHER LG WT5101HW Arrived on site for washer getting UE error code. Customer stated than 9 minutes left in spin cycle she would get a UE error and she would shift clothing and unit would complete cycle. Performed diagnostics mode and tested operation. Inspected suspension found suspension had minor rust. Found unit is a 2010 model and possibly falls under recall. Customer needs to contact LG @ 1-866-558-2559 to have software update. If problem continues after software would recommend to replace suspension. S

Near Sunny Trail Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER GE GDF630PGMBB Arrived on site to test unit for unit leaking. Test unit and kind not closing all the way on right side. Opened door and found screw not letting door close. Advised customer unit was installed incorrectly and the GE doesn’t cover installation issue. Took pictures of screws. Unit needs to be anchored from the outside not inside.

Near Brodie Ln, Austin, TX 78748
Clif L.

Clif L.

DISHWASHER GE PDW8280J03SS Arrived on site to inspect dishwasher for flood damage. Found all parts and components fully functional at this time and no repairs are needed. Unit was not hooked up to water at this time so I was not able to check for leaks.

Near Bluebird Cir, Marble Falls, TX 78654
Clif L.

Clif L.

WASHER GE GUD24ESSJWW Arrived on site to diagnose a washing machine is not spinning clothes. Tested unit and found shifter not fully wired causing it not to operate properly. Rewired shifter properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Rivers Edge Dr, Kingsland, TX 78639
Lou S.

Lou S.

DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, I found that the dispenser detergent door latch was broken. I removed and replaced the dispenser and tested the unit and it operated as designed with no error codes. I leveled the unit and I made recommendations for detergent/rinse aid use and use and care tips. No water leaks observed during service, job completed."

Near Star Light Cir, Cedar Park, TX 78613
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for no ice. Unit not powering on,diagnosed failed external drain pump. Removed faulty drain pump,installed new drain pump added water to pump, pump powered on and drained water. Checked all tubing connections no leaks unit working as designed."

Near Jack Nicklaus Dr, Lakeway, TX 78738
Jerry C.

Jerry C.

ICE MACHINE KITCHENAID KUIX505ESS1 "KUIX505ESS1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, drier and service port and vacuumed the system. I verified vacuum and then charged with the mfg prescribed amount of refrigerant. During testing I found the condenser fan had failed and I removed and replaced it. I tested the unit and it operated as designed. No leaks observed during service."

Near Camino Del Verdes Pl, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site ,installed inverter . Found compressor is completely dead . Fridge is going to need sealed system . Customer would also like to have fridge RT side door gasket replaced as well as having water dispenser issue slow flow . Ordering compressor,uv dryer ,service port, heat exchanger , evap, door gasket fridge , water valve , filter housing , filter . Again bring this to Chase !!!!; ordrng 1 EDR5RXD1 (filter) and 1 HEATEXCHANGER and 1 SERVICEVALVE and 1 UVDRYER and 1 W10841139 (compressor) and 1 WEIGH4HRS and 1 WP2209022 (housing) and 1 WP2266902 (gasket-fip) and 1 WP2306093 (evaporator) and 1 WP2317883 (valve-inlt)"

Near Miramonte Cove, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found when connected to power washer is continually running drain pump. Attempted to test components in diagnostic cycle but control is not operating. Replaced control and it will now calibrate properly and all function has returned. No water leaks from connections at time of service.

Near Manchaca Rd, Austin, TX 78748
Joseph C.

Joseph C.

WASHER GE WCSR4170G1WW "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found door switch wiring, from previous repair, had lost contact. Reattached switch and placed in holding clip. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kenswick Dr, Austin, TX 78753
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE LFSS2612TF "Arrived on job for complaints of not producing ice. Found the valve not supplying water to ice maker or despiser. Replaced valve and tested operation,passed. No leaks detected at time of service recommended replacement of water filter."

Near Wimberley Oaks Dr, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not starting . Ran diagnostics unit wouldn’t agitate or spin , just a small hum. Found cap terminals bent and broken but wire HARNES connection is in good shape . Replaced cap and tested unit , washer ran complete cycle , all features function properly . No water leaks detected at time of service . Job complete ."

Near Scribe Dr, Austin, TX 78759
Brandon C.

Brandon C.

DRYER GE DEVH680GJ1MS "Arrived on site for customer complaint of long dry times, found exhaust temperature was good and within range, unit cycles great, found venting issue. Instructed customer to have vent cleaned. Collected service fee on cc."

Near Myrtle Beach Dr, Austin, TX 78738
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Arrived on site. Check for washing issues. Found motor locked up. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Maple Tree Rd, New Braunfels, TX 78130
Paul R.

Paul R.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer that won’t get past the filling part of the cycle or stop filling with water. I ran auto diagnostics to test the unit and the unit worked as designed. I checked stored error codes and had an F5E1. I found no issues with the lid switch and suspect the customer pressed start with the lid open. I went over detergent use with the customer. The unit is working as designed. Call complete.

Near Valley View Rd, Austin, TX 78704
James C.

James C.

RANGE GE JK5500SF6SS Arrived on site and installed new door latch assembly. Tested for proper operation and found unit working properly. Job complete

Near Highland Lake Dr, Lago Vista, TX 78645
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site and found detergent siphon is not attached properly, after correcting used diagnostic cycle in order to verify it is operating properly. No water leaks from connections at time of service, job complete"

Near Nopal Dr, Buda, TX 78610
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site and installed sump and motor. All checks good.

Near Antique Heritage Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ0 "Arrived on site to install previous diagnosed parts. Removed microwave to gain access to blower. Removed failed control and installed new. Removed failed blower and installed new. Mounted microwave and tape exhaust vent in. Tested fan, hood light and heating operations. All tested good."

Near FM 1174, Bertram, TX 78605
James C.

James C.

REFRIGERATOR WHIRLPOOL JS42PPFXDA "Arrived on site and checked pressures and found that the sealed system was balanced at 20 psi on the low and high side. Ran sealed system to test compressor and found to be pressurizing properly. After system balanced o found it to be up to 50 psi. Called tech line and spoke to TJ 7724043273. Unit appears to have an internal leak as there is no visible dye on evaporator, exchanger, compressor, condenser or visible copper lines. Unit is being sent over to review and whirlpool will contact customer."

Near FM2769, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER UNKNOWN KUDT03FTBL3 Arrived on site for poor washing and dispenser . Found wash motor working but very weak pumping of water . Dispenser catch is broken off . Will need to order dispenser and sump and motor. No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WPW10199696 (dispenser) and 1 WPW10780877 (pump&motor)

Near Ct of St James, Austin, TX 78730
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSDB900ESS0 Arrived on site to test unit for F8E0 fan. Replaced fan whirlpool covered the part. Replaced fan test unit an dunit test good job complete

Near Cordill Ln, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site for customer complaint of no ice production, found ice maker fill tub was leaking, ordering fill tube. ; ordrng 1 67006317 (tube-water)"

Near Niederwald Strasse, Kyle, TX 78640
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090GW "Ordering latch to repair f13 error. Unit not power accessible at time of service. If maintenance is not available, acquire keys for the maintenance room to service unit. ; ordrng 1 W11035628 (LATCH)"

Near Esperanza Crossing, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for no drain washer . Found drain motor failing . Getting correct voltage , bad readings on drain motor . Replaced pump .ran diagnostics good . No water leaks detected at time of service . Job complete ."

Near E M. Franklin Ave, Austin, TX 78721
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUWR304EBS00 Arrived on site for noise issue. Found compressor causing vibration noise with bottom of cabinet. Added sealer and rubber grommets under compressor to prevent vibration on bottom of cabinet added rubber grommet to condenser support. Powered unit on compressor and fans running no vibration noise after repair. Called partner team gave history on unit and repairs done file# 7723973701

Near Lakecliff Hills Ln, Austin, TX 78732
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and ran test 57 and found icemaker cycled properly, Ran test 45 and it did not fill with water. Inspected fill tube and found it is frozen. Cleared tube of ice, after clearing test 45 ran properly. If situation happens again will need to bring back tube heater to correct issue. No water leaks from connections at time of service, job complete"

Near Lacy Oak Dr, , TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for unit missing ice door assembly Installed new ice door assembly, ran diagnostics ice dumped from icemaker to bin,ran fill test passed. Checked ice door closure good unit working as designed."

Near W Koenig Ln, Austin, TX 78756
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washer making clicking sound when in spin mode. Inspected insulation. Performed diagnostics mode and checked for fault codes, found error F7-E5 shifter failure. Ran automatic test cycle and tested inlet valve operating. Tested agitation and spin cycle. Ram wash plate and inspected basket and groves . Gained access to gear case and found oil at bottom and around gear case. Tested unit with a small size comforter on bedding cycle. Will return with gearcase and wash plate. Schedule return for Monday the 4th. Advised customer to keep load size minimum until repair is made. ; ordrng 1 W10811956 (GEARCASE ) and 1 W10902814 (WASH PLATE )"

Near David Curry Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to test unit for unit leaking. Ran unit and could not duplicate problem. Customer said she has run it and not leak. It has only leak once could not duplicate problem. Job complete.

Near Tanager Way, Austin, TX 78748
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG540H0ES0 Arrived on site for oven not igniting . Found igniter bar had pulled away from tube . Replaced igniter and had to reshape flame spreader . Tested oven all checked normal . No gas leaks detected at time of service . Job complete .

Near Kleberg Trail, Austin, TX 78747

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