Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9401 customer reviews

Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. Ms stated the unit made ice the entire time since the previous visit with no problems. I replaced the reservoir drain pump and tested the unit. The unit is working as designed. Call complete.

Near Charthouse Cove, Austin, TX 78730
Joel G.

Joel G.

REFRIGERATOR GE GSS25GSHECSS "Arrived on site to install frz door I previously ordered. Replaced and verified operation. While dispensing water, can hear filter head having an issue and filter not mounting all the way. Valve, reservoir and filter head need replaced.No leaks detected.; ordrng 1 WR17X11440AUTHO (water tank assm) and 1 WR17X20860AUTHO (mwf manifold & tubes) and 1 WR57X10032AUTHO (valve,water)"

Near Half Hitch Trail, Georgetown, TX 78633
Joel G.

Joel G.

WASHER SAMSUNG WF350ANP/XAA "Arrived on site to diagnose washer not spinning and smelling burnt. Found spin basket completely broken off shaft and beating. Can’t turn by hand and grinds. To repair this, we will need the spin basket, outer tubs, bellow and shocks plus 2 techs and 3 hours labor.

Near Gabriel Woods Dr, Georgetown, TX 78633
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for to install previously diagnosed parts. Upon removing inner door from box found that it is damaged. Ordering new door ; ordrng 1 W10687342 (DOOR)

Near Arezzo Dr, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine with a selector switch not working. Found shaft for water temperature switch broken. Water temperature switch will need to be replaced to complete repairs.; ordrng 1 WPW10285518 (cycle select switch)

Near Everts St, Leander, TX 78641
Ron J.

Ron J.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived site for not filling, performed diagnostics stored were 6-1 low water and 6-4 open float switch. Confirmed float was operational no issues. Replaced water valve, dishwasher filled tested good no leaks"

Near Blairview Ln, Austin, TX 78748
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range with gasket coming off. Tested and inspected unit and found loose seal. Applied high heat glue and reseated seal. Advised customer not to use oven for a few hours to let glue set well. No gas leaks present at time of service.

Near Beechtree Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for making noise. Tested and inspected unit and found copper tubing rubbing on metal part of unit. Made adjustments and used sealer to keep unit from rubbing. Tested unit and all operations are normal. No water leaks present at time of service.

Near Beechtree Ln, Pflugerville, TX 78660
Steve C.

Steve C.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for the unit has a burning smell. Tested the unit and found the terminal block plastic melted. Replace the terminal block and tested unit. Unit works properly and job complete.

Near Akaloa Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived onnsite and found unit with voltage to and through fuse. No lights no operation. Replaced control and fuse, no change. No voltage to control. Ordering filter board to repair. ; ordrng 1 WMH31017HB0 (FILTER BOARD)"

Near Dixie Ln, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site to install previous diagnosed part. Removed starting device and installed new. Powered unit up and measured amp draw, found compressor drawing 1.2 amps as designed. All tested good, no water leaks present.

Near Skyview Ln, Liberty Hill, TX 78642
Paul R.

Paul R.

WASHER MAYTAG MHW6630HC0 "Arrived onsite for the washer that’s not tumbling, turning, or spinning. Mr stated that the machine is working great except for the normal cycle. He stated in the normal cycle when it’s finished there is no water left in the tub but all of the clothing is still very wet like it didn’t spin correctly. He stated he would then put it in a drain and spin to spin the clothes out. I entered diagnostics and there were no stored error codes. I ran the step 12 quick test cycle and the unit worked as designed. I went over detergent use and amounts to use with the customer. Call complete."

Near Seabiscuit Way, Canton, GA 30115
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no interior lights . Replaced fresh food . Lights came on but very weak , no light in freezer . Replaced freezer led , lights came on . Both sections are lighting as normal . No water leaks detected at time of service . Job complete ."

Near Danny Dr, Austin, TX 78759
James C.

James C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived at inspected unit for leaks. I found that the floor in front of unit on left side is buckled and took photo of the damage. I found evidence of a leak at lower track rail connector on front side. Installed new and found new part is defective due to lower front hole it too large and the screw will not secure into it. I will need to reorder the track to repair. Instructed customer that the unit cannot be used because it will leak. Control panel has been locked as a reminder.; ordrng 1 W10822165 (track LH)

Near Colt Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED86HEBW0 "Arrived onsite for unit lint screen not going in all the way found housing warped, replaced and tested good.

Near Lowell Ln N, Austin, TX 78733
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for u it making noise again, found noise to be from diffuser again, replaced and tested good. No leaks on on site"

Near Brazos Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF750SAYM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found various articles in filter. Cleared filter and performed test cycle. Found unit to be performing as designed. No leaks detected, at time of service."

Near E 49th 1/2 St, Austin, TX 78751
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the connection to the start device was extremely loose. Secure the connection to the start device and tested the unit. The compressor turned on and is working properly. No water connections to the unit.

Near Kennedy St, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site for “frosting in freezer” complaint. Inspected unit and found ri in gasket. Mullion was faulty, as well. Removed and replaced freezer gasket and set to fit. Ordering new mullion. No leaks detected, at time of service.; ordrng 1 12722815B (rail-mulln EXPART) and 1 EXPART (EXPART)"

Near James Carter Jr. St, , TX 78653
Clif L.

Clif L.

FREEZER MAYTAG MZF34X16DW00 "arrived on site to diagnose a freestanding freezer that is not cooling. Found refrigerant leak in system has contaminated sealed system. Drain pan heater, evaporator, and compressor would all need to be replaced to complete repairs. Compressor is only part covered by manufacture.

Near Middle Darleen Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER MAYTAG MED6630HW0 Arrived onnsite and found loose screws on drum clacking against frame panel. Replaced screws. Unit is now not being noisy. All checks good.

Near West Ave, Austin, TX 78701
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the units or not agitate or spin. Tested the unit and found when the unit is spinning the agitator goes out of place. Down the unit will need a new gear case and inner basket.

Near Cedar Shade Ln, Bastrop, TX 78602
Andy  B.

Andy B.

REFRIGERATOR LG LSXS26326S02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Heated and seated gasket. Tested unit and all operations are normal. No water leaks present at time of service.

Near Rooba St, Austin, TX 78728
Clif L.

Clif L.

DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that is making abnormal noise. Tested unit and found belt has slipped off idler pulley causing abnormal operation. Remounted belt and tested unit. Found all is functioning properly at this time.

Near Angelique Ct, Leander, TX 78641
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose a warped liner. Where drawer doesn’t fit, from wall to wall it is 17 1/2 inches and where it does fit, wall to wall it is about 18 inches in ff side. Called source, spoke w/ Andrew,

Near Great Oaks Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

REFRIGERATOR GE GFE28HSHBSS "Arrived on site for customer complaint of fresh food section not cooling, found faulty fresh food fan motor, I replaced fan motor, unit tested good."

Near Harvest View, Marion, TX 78124
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for handle falling off . Found screw holes had been stripped out . Replaced handle . Unit door is now opening and closing properly .job complete .

Near Sugaree Ave, Austin, TX 78757
Joel G.

Joel G.

RANGE WHIRLPOOL WFE525S0HB1 Arrived on site to install parts I previously ordered. Verified operation after installing.

Near Prestons Braid Ln, Pflugerville, TX 78664
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit, found inner basket wobbling. Attempted to remove washplate. Found washplate seized. Will need to order outer tub,inner wash basket,and hub. Returning with gearcase and cam kit. Unit unplugged as this time. All water connections were dry at time of service.; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket)"

Near Williamson Dr, Killeen, TX 76541
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for “water leaking from unit” complaint. Inspected unit and found rail mullion covered in moisture, while switch was on. Found inlet valve leaking at dispenser side. Removed and replaced inlet valve. Tested good. Ordering new mullion and humidity control switch. No leaks detected, at time of service.; ordrng 1 67003940 (rocker switch) and 1 WP12722803AP (rail-mulln (GREY))"

Near Walnut Hills Dr, Austin, TX 78723
Kevin B.

Kevin B.

DISHWASHER FRIGIDAIRE FFBD2408NB8C "Arrived on site and replaced motor and pump assembly and dishwasher is no longer leaking. Confirmed all functions are operating properly, job complete"

Near Phantom Trail, Spring Branch, TX 78070
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not finishing cycle, found faulty drain pump, after replacing pump unit tested good."

Near 3rd St, Maxwell, TX 78656
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of unit not drying, found customer not using rinse aid, found heater was turning on, instructed customer to use rinse aid and sank rinse."

Near Landa St, New Braunfels, TX 78130
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for the unit is making noise and not working properly. Tested the unit in diagnostics and received error codes F6e2, f3e2 and f2e1. Found the wash plate is stripped. Replaced the wash plate and valve housing per shorted thermistor on the valve. Calibrated the unit and all water connections were dry at the time of service."

Near Shiloh Rd, Bastrop, TX 78602
Leonardo C.

Leonardo C.

MICROWAVE GE PEB7227SL1SS Removed built in unit from wall and found switch holder assembly WB14X10049 hinge peg broken will order ; ordrng 1 WB14X10049 (BOARD LATCH)

Near Vail Divide, Bee Cave, TX 78738
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE320M0ES1 Arrived onnsite and replaced large burner. All is now operating as designed. Short in large burner before repair.

Near Stirrat St, Pflugerville, TX 78660
Ron J.

Ron J.

DRYER WHIRLPOOL WGD4850HW0 "Arrived onsite for dryer not heating performed diagnostic determined dryer was heating, but was cycling 118 to 152. Removed vent received temps of 115 to 208 inside the drum. Instructed customer on having the home vent checked for restrictions"

Near Bankhead Dr, , TX 78747
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF110PABB4 "Arrived on site for “door not opening all of the way” complaint. Inspected unit and found unit sitting crooked in cabinet. Door was rubbing tub, on right side and hooking onto cabinet, on left side. Adjusted unit to fit more squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service.

Near Arcadia Cir, Del Valle, TX 78617
Tyler B.

Tyler B.

MICROWAVE MAYTAG MMV1174FZ0 "Arriced on site for unit wi5h. O light working found control to be issue, replaced and tested good

Near I-35, Denton, TX 76210
Joel G.

Joel G.

MICROWAVE GE PVM9005SJ3SS "Arrived on site to diagnose microwave coming on as soon as door is closed. Found door is shorted, main board is shorted and also interlock switches. Door is psp and switch and interlock not pulling up on parts diagram.; ordrng 1 RESEARCH125ONPARTSDIAGRAM (INTERLOCK) and 1 RESEARCH129ONPARTSDIAGRAM (SWITCH) and 1 WB03X10348 (microwave lever swit) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB56X26201 (microwave control pa) and 1 WB56X30488 (stainless door with)"

Near Rosanky Rd, Holland, TX 76534
Al R.

Al R.

WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect LF error code.Confirmed the complaint, removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service JOB COMPLETE."

Near Lost Maples Ct, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER WHIRLPOOL GSX9750PW0 "Arrived onsite to install parts to top load washer from prior tech’s diagnosis. Replaced gearcase,motor,pump and capacitor. Upon reassembly, found connector at motor harness is broke and bare wire is showing for the white wire to motor. Reassembled. Unit unplugged at this time.; ordrng 1 3957017 (HARNESS ASSEMBLY.)"

Near County Rd 4710, Kempner, TX 76539
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS02 "Arrived on site for oven trim damaged. Inspected vent and found damaged. Removed vent and installed new. Tested door operation. Performed diagnostics mode, no error codes. All tested good."

Near High Lonesome, Leander, TX 78641
Arthur B.

Arthur B.

COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite to install new “ON/OFF switch to trash compactor from prior tech’s diagnosis. Removed and replaced switch. Reassembled and tested. Unit now works as intended. No other issues found.

Near Lolly Loop, Killeen, TX 76542
Robert J.

Robert J.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to adjust burner flame. Adjusted flame and showed customer results. No gas leaks detected at time of service.

Near Sumalt Gap Way, Briarcliff, TX 78669
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine not making ice. Upon inspection, found grid cutter wiring broken. Tested unit and observed good ice slab forming on plate. Unit will need grid cutter to complete repair. All water connections were dry at time of service.; ordrng 1 W10919199 (grid-cuttr)"

Near Private Rd 3496, Lampasas, TX 76550
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS29PBMS02 arrived on site and found cooling is off. Ran test 4 and it completed properly but compressor did not turn on. All fans are operating properly. Exposed freezer evaporator and there is no frost pattern building at all. Spoke with LM will need to bring back compressor to correct issue. Sealed system parts are still under warranty.

Near San Jose Way, Canyon Lake, TX 78133
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for “unit shutting off and on” complaint. inspected unit and found unit overloaded. Instructed customer on proper load and loading techniques. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Callan Court, Manor, TX 78653
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new control. Tested unit and found to be functioning properly. Tested lights and found that the upper lights have failed causing lights to not function.; ordrng 1 W11205082 (MODULE)

Near Appennini Way, Cedar Park, TX 78613
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KCMS185JSS5 arrived on site to repair microwave who’s door is difficult to open. Replaced door latch. All functions of unit are normal.

Near Goodnight Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGD3536GS00 Arrived on site and found unit had no spark at any burners. Tested and found voltage as designed. Replaced spark module WPW10475150 tested and found unit operating as designed. Was not able to test flame due to gas shut off via customer Job complete

Near Cole St, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to find unit door off hinges. Placed the door on to both hinges correctly and found unit door opens and closes as designed. Job complete

Near Ringtail Stream Drive, Lakeway, TX 78738
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRFC704FPS02 "Arrived onsite for customer complaint of French door refrigerator not cooling in RC section and not making ice. When arrived, customer had already defrosted unit. Found RC section is cooling as intended at this time. Did find however, icemaker stuck mid harvest. Unit will need new icemaker.All water connections were dry at time of service.; ordrng 1 W10908391 (icemaker)"

Near Old World Drive, Harker Heights, TX 76548
Andy  B.

Andy B.

DISHWASHER MAYTAG MDBH979SAM0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Indian Run Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HC0 Arrived onsite to install new motor to dryer from prior visit’s diagnosis. Removed and replaced drive motor. Reassembled and tested. Dryer now tumbles and heats quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Quiet Hollow Dr, Temple, TX 76502
Andy  B.

Andy B.

DRYER WHIRLPOOL MEDP575GW0 Arrived on site for dryer that is dented. Inspected unit and found toe panel is dented. Removed failed part and replaced with new. Also added sound absorber. No other repairs are needed at this time.

Near N Mays St, Round Rock, TX 78665
Joel G.

Joel G.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to diagnose fridge making ice slowly. Found 42 degs in ff side and 20 degs in frz. All fans work fine, accessed evaporator and found a partial frost pattern. Issue is going to be a restriction and from other calls like this, source recommends replacing evap, drier and compressor.Verified no water leaks detected.; ordrng 1 SV8404 (2 valve) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Briar Park Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for tube and therm and filter replacement. Replaced tube cleaned parts and replace thermistor will need to return with the filter to complete repair ;

Near Sumner Ct, Austin, TX 78733
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer not agitating and not filling. Ran diagnostics and found error codes F8E1 (Long Fill). Also found agitator spinning freely. Removed and replaced washplate and valve assembly. Cleared error codes and calibrated unit on step 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Nix Rd, Lampasas, TX 76550
James C.

James C.

REFRIGERATOR GE PFSS6PKXESS Arrived on site and installed new water reservoir assembly. Tested operation and found unit now working properly and no water leaks found. Job complete

Near Armstrong Dr, Georgetown, TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW4 Arrived to inspect washer Long fill error.Confirmed the complaint.Removed and replaced the valve and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE

Near Dogwood St, Robinson, TX 76706
Brandon C.

Brandon C.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for customer complaint of washer not starting, found power getting to control, could not get unit to enter diagnostic mode or start a cycle, found faulty control. ;1 W11367652 (CONTROL)"

Near Rio Vista Dr, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the unit will make a clicking noise on the compressor. Found the start relay is defective. Replace the start relay and tested the unit. The compressor is on and is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Crafts Prairie Rd, Bastrop, TX 78602
Ron J.

Ron J.

DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not running, found broken motor pulley and frayed belt. Attempted to remove the motor but blower wheel is melted on cannot remove. I spoke with Chase advised will need to order blower housing and rear bulkhead. Office get AUTHORIZATION and reschedule the call with customer. I will need the motor, blower wheel, repair kit and pulley ; ordrng 1 W11178668 (bulkhead) and 1 W11233063 (shield) and 1 WP8577230 (housing)"

Near Towana Trail, Austin, TX 78736
Tyler B.

Tyler B.

DRYER MAYTAG MED5500FW2 "Arrived on site for unit giving check vent,found vent built in home is square, air hits a straight stop. Causes error to come. Removed vent and no issues, noise was pesdistule .used pads"

Near Riva Ridge Rd, Austin, TX 78746
James C.

James C.

COOKTOP KITCHENAID KICU569XBL00 Arrived on site and tested operation. I found unit has f60 fault. Tested ui and found unit also has f47 fault. Verified continuity in harnesses and boards. Unit will need new ui and both controls.

Near Medicine Hat, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL MBF2258XEW3 "Arrived on site for customer complaint of unit not producing ice, found arm bar had come loose, I inserted arm bar, unit tested good."

Near Old Campbell Rd, Seguin, TX 78155
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS01FLSS6 Arrived onsite for the dishwasher with the control panel not working. I found the start button on the control panel worn thru and the start switch on the UI frozen and defective. The control panel and the UI need to be replaced to complete service. I replace the control panel and the UI. I tested the unit and it is working as designed. Call complete.

Near Mansfield Dam Ct, Austin, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onnsite and repaired unit operating with cracked freezer seal. Heat treated. Unit is now operating as designed.

Near W 23rd St, Austin, TX 78705
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of frosting inside freezer, found cabinet needed sealing, I sealed cabinet with adhesive, unit tested good."

Near Ferrule Dr, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER HOTPOINT HDA3600R00BB "Arrived on site for unit not draining . Timer wasn’t advancing . Could manually advanced and unit will fill ,wash,rinse,drain,dry . Only if timer was being turned .ordering timer . ; ordrng 1 WD21X10379 (timer)"

Near Blue Creek Ln, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MZD2768GEW Arrived on site for refrigerator not cooling and freezer thawing. Performed temperature test and found 66° in RC and 41° in freezer. Found ice buildup on evaporator and not going into defrost. Found failed heater/Therm assembly as well as shorted defrost control

Near Four Hills Ct, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR LG LFXS30766S/02 "Arrived on site for no cool. Pierced low side,pressure reading +40 on low side diagnosed faulty compressor. Removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Rock Wren Rd, Spicewood, TX 78669
Andy  B.

Andy B.

WASHER GE WNXR2100T6WW Arrived on site for washer not advancing properly and flooding laundry room. Tested and inspected unit and found damaged harness. Could not reproduce unit leaking or flooding. Advised customer that without being able to reproduce leak we run the risk of not addressing issues properly. Unit is also starting to rust out. Talked to customer about options and risk of more damage if leak issues are not properly addressed.

Near Spotted Owl Cir, Pflugerville, TX 78660
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 documented findings of normal noise range from blower fan. No further recommendations.

Near Northwood Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site and found unit top rack not sliding in or out correctly. Inspected to find tracks were damaged causing the rack to not operate correctly. Replaced both side tracks and right side rack adjuster. unit upper rack operations are as designed. Job complete.

Near Veronese Drive, Austin, TX 78739
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found freezer door not sealing , due to door being too low to make good contact with cabinet. Raised freezer door. And adjusted gasket, for better fit. Unit is performing as designed. No leaks detected, at time of service."

Near Cambrian Rd, Manor, TX 78653
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no ice production. Found that the freezer temperature was too warm to cycle the icemaker. The warm temperature was a result of a leaking fresh food evaporator. Replaced fresh food evaporator. Customer will need to give the unit time to reach proper temperatures before it begins to make ice. All water connections were dried.

Near Lake Texana Ct, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN WHIRLPOOL KEBS107SSS02 Arrived on site for no beeping and clocks time was gone . Found sound was turned off and cook timer on . Turned sound back on and cleared timer feature . All checked normal and no error codes .

Near Darcus Cove, Austin, TX 78759
Andy  B.

Andy B.

COOKTOP IKEA ICR555DB00 Arrived on site for cooktop with crack. Inspected unit and found scratch on cooktop not by burners. (See SD-QuickPic) Contacted office and was made aware that warranty will not cover this.No repairs are to be done at this time.

Near Phillips St, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on job for complaints of warm temperature. Found compressor not running. Check ohms and got 6 at each point bad compressor.

Near Ranch Rd 12, Wimberley, TX 78676
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck in refrigerator.Confirmed the complaint, removed and replaced the ice bin assembly.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Westchester Dr, Waco, TX 76710
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site for “frozen display screen” complaint. Inspected unit and found console display screen to be frozen and all controls frozen, as well. Ordering new console ui. Also, found unit to be missing lower vent pieces. 1 W11261164 (cntrl-elec) and 1 W11351648 (CONSOLE UI (STAINLESS) EXPART) and 2 WPW10254050 (screw)s and 1 WPW10351279 (vent-oven)"

Near Camacho St, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS576FIDW01 Arrived on site for unit that has a nonworking filter. Found that the filter is not seating properly into the filter housing. The filter housing door is out of alignment and not allowing filter to press fully into housing. Aligned door and tested unit. All functions are normal. All water connections are dry.

Near Sheepshank Dr, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump & motor, control, and control panel. I tested the unit and it is working as designed. There were no water leaks present at the time of service.Call complete."

Near Palisades Pkwy, Austin, TX 78732
James C.

James C.

OVEN KITCHENAID KODE300ESS04 Arrived on site and found outer glass shattered with no visible impact marks. Replaced outer glass and tested for proper fit and operation. Unit tests good. Job complete

Near Tippys Ter, Brushy Creek, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for unit indicating that the door is open when door is closed. The upper left hinge cover is cracked and no longer fits on the hinge properly which is allowing the read switch to move thus indicating the door is open when indeed it is closed. ; ordrng 1 W10921527 (cover) and 2 W11214483 (SCREWS)s

Near Alabaster Caverns Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and found no rinse aid in dispenser. Performed diagnostics mode, no error codes. Monitored tested cycle and measured amp draw to element, found heater drawing 6.5 amps as designed. Measured incoming water temperature at 120°. Checked for hot temperatures at end of test cycle and found heater operating. Spoke with customer on rinse aid and user care guide. All tested good, no water leaks present."

Near Summer Park Bend, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBCO24LSBX04 Arrived on job for complaints of leaks. Found drain in freezer blocked.Removed blockage and test also removed ice in bottom of freezer. No leaks detected at time of service.

Near Sandcastle Dr, Spicewood, TX 78669
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for oven door not opening properly . Found hinge locking tab bent and misshapen badly . Replaced both hinges . Door is now fuctioning properly . Job complete .

Near Sugaree Ave, Austin, TX 78757
Brandon C.

Brandon C.

RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for customer complaint of broil not working properly, and left rear burner not working, found faulty broil ignitor, and faulty burner valve, ordering parts. ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10324738 (igntr-oven)"

Near Leather Oak Loop, San Marcos, TX 78666
Scott  M.

Scott M.

OVEN IKEA IGL730CS0 Arrived on site for for range throwing f1-e1 error code . Found voltage fluctuations to UI from control. Replaced control and preheated oven . All checked good . No gas leaks detected at time of service . Job complete .

Near Woodwind Ln, Austin, TX 78758
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and found unit working as designed. Removed unit to test operations as customer had concerns about the operation of the unit. Customer stated that he had an electrician out and modification at the power supply was made. Unit now has correct voltage and is operating correctly as designed. Tested unplugged and replugged all relay connections and wire connections to find all connections test ok. Tested microwave heated water. Job complete

Near Swallowtail Dr, Austin, TX 78737
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FW1 "Arrived on site for “not starting or operating” complaint. Inspected unit and found console broken. Removed and replaced console. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Coventry Ln, Austin, TX 78723
Arthur B.

Arthur B.

DRYER MAYTAG MEDC465HW0 Arrived onsite for customer complaint of dryer stays running when door is open and light not coming on. Found door switch stuck in closed position. Removed and replaced door switch. Reassembled and tested unit. Unit now turns off and on as intended. Light also comes on when door is open as well. No other issues found.

Near S 1st St, Copperas Cove, TX 76522
Luis M.

Luis M.

REFRIGERATOR GE ZISS420DXASS "Arrived on site for fan not operating. Installed new fan motor powered unit on fan powered on. Ran icemaker through a cycle,icemaker passed harvest,water filled icemaker.

Near Burgess Ln, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER SAMSUNG dv361ewbewr/A3 "Arrived on site for dryer shutting down in mid cycle and not allowing to power on 30 to 40 minutes after unit cools down. Performed diagnostics mode and checked temperature on UI on display with vent disconnected. Called Samsung tech support and spoke with Steve, monitor temperature and tested live voltage. Unit was operating as designed. Continued to run and unit finally powered off. Called Samsung tech support , due to no wire diagram. Tested voltage at dead state and found main control at fault. Called Samsung global parts and spoke with Kathy

Near Oakridge Dr, Round Rock, TX 78681
Steve C.

Steve C.

DRYER WHIRLPOOL WED5100SQ0 Arrived on site for the unit will not turn on. Tested the unit and found the unit has 240 V. Checked all connections and fuses and found the thermal fuse has no continuity. Replaced the thermal fuse and tested unit. Unit works properly and advise customer to clean air vents every six months.

Near Crestwind Ln, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HC0 "Arrived on site and inspected washing machine and found error code for off-balance load, customer was attempting to wash only one item. Explained to customer how very small loads can cause this and recommended only washing with full-size loads to prevent it being off-balance. No water leaks from connections at time of service, job complete"

Near Dreaming Plum Lane, San Marcos, TX 78666
Luis M.

Luis M.

RANGE WHIRLPOOL WEE510S0FS1 "Arrived on site for broken glass. Found hinges failed causing door to slam on floor and damage inner glass,inner liner,hinges and trim,a,so found excessive glass in insulation. Replaced inner glass,trim,inner liner,insulation spacer and hinges. Tested door operation unit working as designed"

Near Oak Meadow Dr, Austin, TX 78736
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MSD2576VEM00 "Arrived on site I found refrigerator is unplugged, after reconnecting to power compressor will start for a few seconds but overload trips.observed this happening several more times. Replaced start device and the compressor is running normally. no water leaks from connections at time of service job complete"

Near Oak Crest Dr, Canyon Lake, TX 78133
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for no cool. Found excessive oil in fresh food compartment,traced oil to manufacture weld joint on evaporator assembly,found broken drain pan also. Diagnosed unit will need new fresh food evaporator and drain pan,installed new fresh food evaporator. During reassembly of fresh food compartment found broken pin on liner harness

Near Brazos St, Austin, TX 78701
Tyler B.

Tyler B.

COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for cooketop and harness replacement. Replaced top and harness and tested all functions with no issues,"

Near Velarde Cove, Austin, TX 78729
Steve C.

Steve C.

WASHER MAYTAG MVWB835DW0 Arrived on site for the unit will not turn on. Tested the unit and found the control panel has a short. Replace the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near TX-71, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSC504ESS00 Arrived on site to replace fuse. Replaced fuse test unit and found blower broken not turning. Replaced blower test unit and unit working as designed job complete

Near Niederwald, TX
Joel G.

Joel G.

WASHER LG WD100CV Arrived on site to install part ordered by previous tech. Installed and verified operation. Lower washer is what needed serviced. Drain is secure. Verified no water leaks detected.

Near Aquila Ct, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not working, found gearcase had failed, ordering gearcase, hub, and drive pulley. ; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10721967 (drive pulley)"

Near Shady River Ln, McQueeney, TX 78123
Al R.

Al R.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived to inspect front load washer smell.Ran diagnostics test mode and during the drain cycle, the unit had a fowl odor from the drain pipe.Disassembled the unit and checked the rotor. Rotor works properly.Customer told to run AFFRESH through the unit to combat the fowl water smell.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"

Near Tipton Dr, Waco, TX 76710
Jonathan  S.

Jonathan S.

DRYER LG DLEX8000V Arrived on site for dryer not powering on. Customer stated that unit was working then they moved unit and it is no longer working. Performed diagnostics mode and tested unit. Found unit started and was heating. Pulled unit out to test voltage and it stop working. Tested voltage at terminal block and found no voltage at L1. Tested at wall outlet and found correct. Plugged unit in and unit started working. Moved power cord and found unit would shut down. Found short in power cord.

Near Ambush Canyon, Leander, TX 78641
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site. Last vist unit was unplugged upon arival and complaint was that it was turning of and on. This visit unit had been plugged in prior and found that it is a complete no cool. Fans and compressor are running but there is no frost pattern at all on evaporator.Ordering compressor, evaporator, process stub and uv drier.

Near Estancia Pkwy, Manchaca, TX 78652
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS00

Near Trail Ridge Pass, San Marcos, TX 78666
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW0 "Arrived on site for unit not spinning correctly, found washplate stripped, replaced wash plate and tested good, no leaks on site"

Near Sierra Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS00 Arrived on site to replace blower igniter Took one picture of both original and ordered igniters together. Will need to re-order the correct part.; ordrng 1 WPW10324738 (igntr-oven)

Near Trail Ridge Pass, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE KITCHENAID KEHU309SSS0 Arrived on site removed unit from wall. Tested lower oven thermostat sensor to find defective. Replaced sensor. The touch display was damaged and not displaying correctly. Replaced the display board and tested unit to find unit heats and display operation is as designed. Job complete

Near Arbor Downs Rd, Austin, TX 78748
Robert J.

Robert J.

WASHER LG WT1101CW Arrived on job to replace gearcase. Nut seized to gearcase. Will need to replace tub and basket and 2 man.; ordrng 1 4020FA4208J (NUT) and 1 AAJ73189801 (BALANCE ASSY) and 1 AJQ72911907 (BASKET) and 1 CNOTE (2 MAN) and 1 CNOTE (2 HOURS ) and 1 FAF30370601 (WASHER)

Near Hub Dr, Wimberley, TX 78676
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site and found unit not responding to touch screen commands. Reset the unit at the breaker and found unit operating as designed. Unit broiler tested ok and microwave heated water. Job complete

Near Kyle, TX
Jonathan  S.

Jonathan S.

MICROWAVE GE PVM9005SJSS "Arrived on site for microwave not heating. Performed diagnostics and tested unit while measuring amp draw. Found microwave not drawing amps. Followed flow chart and tested primary switch. When pulled switch from housing found not click in place and not activating switch when door is closed. Inspected housing and found nothing broken. Inserted switch and tested unit, found unit working correctly. All tested good. Spoke with customer on user care guide."

Near Cedar Mountain Drive, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to find oven door not closing correctly. Found unit door hinge assembly damaged not allowing oven door to close. Replaced unit oven door hinge. Test unit after replacing hinges and unit test good. Job complete

Near Estancia Pkwy, Manchaca, TX 78652
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to install previously ordered tub, installed washer tested good no leaks. The pump was making a rattling noise found a piece of plastic in the pump outlet hose removed, washer is testing great now no rattling"

Near W William Cannon Dr, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site and replaced control. All checks good after programming and repair.

Near Sugaree Ave, Austin, TX 78757
Steve C.

Steve C.

OVEN MAYTAG MEW7627AB01 Arrived on site for the unit is not working. Tested the unit and found when pressing a selection the unit will display feature not available. Reset the breaker and tested the unit. Unit works properly

Near Massengale St, Pflugerville, TX 78660
Steve C.

Steve C.

VENTHOOD UNKNOWN WVU37UC6FS Arrived on site to replace the blower fan due to noise. Replaced the blower fan and tested unit. Unit works properly and job complete.

Near Antioch Cove, Pflugerville, TX 78660
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for not making ice complaint, performed diagnostics found icemaker in the off position. Advised customer and grandson that bailing arm needs to be turned down to turn on the icemaker. When the arm is up ice maker is turned off . I turned icemaker on and after 5 mins I could hear icemaker filling with water."

Near Sojourner St, Austin, TX 78725
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the cold water valve from the valve is off. Turn the valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Nathan Scott Way, , TX 78653
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer door assembly not closing properly. Tested and inspected unit and found door seal is ripped and hinges are misaligned. Removed door seal and replaced with new. Made adjustments to door hinges and tested unit. All operations are normal. No other repairs are needed at this time.

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for unit collecting water, found this to be due to restricted vent, advised Cust that the complex will need to clean her vent, found cutoff popped, replaced and tested good,"

Near Norwood Park Blvd, Austin, TX 78753
Tyler B.

Tyler B.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for u it not filling with water or washing correctly. Ran unit and found water filling slow, and also found agitation very weak. Replaced housing and control and tested good, no leaks on site"

Near N Oaks Dr, Austin, TX 78753
Arthur B.

Arthur B.

WASHER MAYTAG MVWB766FW0 Arrived onsite for customer complaint of top load washer stuck on “Drain & Spin” cycle. Entered diagnostics and found error code F2E1 (Stuck Key). Cleared error codes and conducted UI button test. All buttons pass. Tested unit. Unit now works as intended. All water connections were dry at time of service.

Near Hilliard Ave, Killeen, TX 76543
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for basket sitting lower then normal . Replaced all suspensions rods . Ran diagnostics all checked normal , no error codes . No water leaks detected at time of service . Job complete."

Near Encinal Cove, Austin, TX 78744
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DS01 Arrived on site to find unit displays communication interruption error. Reset unit at breaker to find no change in error. Replaced control W10260060 and W11179310. Tested unit to find unit error corrected and unit operates as designed. Unit preheated to 350° Job completed.

Near Greenlee Dr, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for unit not washing, found pump and failed, replaced pump and motor and tested good, no leaks on site"

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS3 "Arrived on site to find the unit control panel not responding, opened prescreened control panel and found part is white where the unit needs stainless steel. Will order new panel W10918931.; ordrng 1 W10918931 (CONTROL PANEL STAINLESS STEEL )"

Near Kirksey Dr, Austin, TX 78741
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker not making ice.Confirmed the complaint and checked the ice maker motor after jumping the ice maker.Unit motor did not rotate, so I removed and replaced it.Reassembled the unit and the unit began operating as designed.Valve sent water to ice maker.Customer told to wait for ice production..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE"

Near S 45th St, Temple, TX 76504
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC36QTS02 "Arrived on site for not dispensing ice issue. Tested dispenser no ice,motor is powering on. Removed ice bin found coupling on shaft slipped further down not allowing shaft to engage bin,installed coupling to correct location installed ice bin tested ice dispenser unit working as designed"

Near Old Harbor Ln, Austin, TX 78739
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4950HW0 Arrived onnsite and found poor airflow causing unit to dry slowly. Unit otherwise functioning properly. All checks good.

Near Esperanza Crossing, Austin, TX 78758
Thomas L.

Thomas L.

DRYER WHIRLPOOL DLEX7177WM "Remove and replace noisy moving support rollers, idler pulley, and drive belt. Dryer is clean as well as venting."

Near Ruellia Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER MAYTAG MVWC416FW1 "Arrived on site and inspected washer and did not find any saved error codes, ran all functions in manual diagnostic and everything is operating properly. Pressed customer for more information on their experience and they said washer is taking forever to wash the clothes and shouldn’t be taking as long as it is. Explain to customer that washer does not have a timer function and cycle will complete when it is finished. Documented call with tech line"

Near Indian Grass Dr, New Braunfels, TX 78130
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose frz with a faulty gasket. Replaced verified operation. Unit in garage and informed customer of normal condensation build up it might accumulate on gasket.

Near Bonnet Blvd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and found temperature in freezer is 14 degrees test 47 shows 11, 48 shows 2 and will not change. Removed ice maker cover and inspected switch and found it is not working. Jumping switch will allow icemaker to cycle and fill with water. No water leaks from connections at time of service, job complete."

Near Cardinal Dr, New Braunfels, TX 78130
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51ES4EB01 Arrived on job for complaints of not heating after running clean cycle. Pull oven from wall and check thermal fuse and found it is open. Replaced fuse and installed oven. Test operation heating normally.

Near Ranch Rd 1, Stonewall, TX 78671
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and installed new housing. Tested operation and found unit working properly. Job complete

Near Schefer Street, Leander, TX 78641
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for flames to high. Test unit and found house gas is propane and unit set to natural gas. Advised customer to get Plummer to replace orifices to propane

Near Hazelnut Ct, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CDEXB00 "Arrived on site. Ran unit through diagnostics found ui unresponsive at times,removed ui found loose connection on ui,removed ui reinstalled ui correctly ran diagnostics changed defrost setting to basic,unit will run through a defrost cycle every 8 hours of compressor run time,checked thermistors passed,checked diffuser operation good. Unit working as designed."

Near Davis Ln, Austin, TX 78748
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived onsite for u it with 2 lights out. Replaced both lights that were out, all lights now working properly"

Near Billings Ln, Austin, TX 78733
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site for microwave with white light blinking. Tested and inspected unit and found no abnormal blinking. Customer stated that there is issues with the unit not keeping time. Found issues is due to when house loses WiFi connection. Instructed customer on use and care of unit and practice for best performance. No repairs are needed at this time.

Near Quercia Drive, Austin, TX 78717
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW7500GC2

Near Bloomfield Hills Ln, Austin, TX 78732
Joseph C.

Joseph C.

MICROWAVE GE PEB9159SJ2SS Arrived on site for “display not functioning” complaint. Inspected unit and found display to be non functioning.

Near Glen Mark Dr, Manor, TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrive on site for the unit doors are not leveled. Found the right door is higher than the left. Leveled the unit and the unit is working properly. All water connections are dry at the time of service.

Near Magnolia Ranch Cove, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite to replace compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor, dye drier and installed replacement using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.5oz of R134a refrigerant. Observed frost pattern for 10 mins. Good frost pattern forming. No other issues found. No water source connected to unit at time of service."

Near Solomon Dr, Killeen, TX 76542
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “sump filling with water” complaint. Inspected unit and found drain line without pronounced drain loop. Inserted more pronounced loop. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near John Michael Dr, Manor, TX 78653
Paul R.

Paul R.

WASHER MAYTAG MHW3505FW1 Arrived onsite for the washer with a control board issue. I found the control panel not responding with 5VDC to it. The control panel will need to be replaced. I replaced the control panel and tested the unit in diagnostics. The unit had a stored F6E3 error because the control panel had failed. I ran the auto diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.

Near Dry Creek Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFC2062FEZ02 "Arrived on site for freezing in fresh food. Found damper control making loud noise,found air leaking around damper when damper control is closed. Installed new damper control,added sealer around damper housing. Powered unit on tested damper control good,had damper closed checked for air around housing no air unit working as designed. ; used 1 212643 (SEALER) from stock"

Near Westview Trail, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of no ice found icemaker stopped in mid harvest. Replaced icemaker and test new ice maker also stopped in mid cycle. Check power supply to icemaker 0v. Ordered Control and switches ; ordrng 1 W10870822 (cntrl-elec) and 1 WPW10235503 (cntrl-elec)

Near Fawnwood Cove, Austin, TX 78735
James C.

James C.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and inspected unit for burning. I found a soap pod had fallen onto the heater and burned due to water being turned off to unit. Cleaned up residue from pod and leveled unit and turned water on. Tested operation and found unit working properly. Recommended customer to switch to a liquid soap. Job complete

Near Portobello Road, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER JENN-AIR JDTSS243GX0 Arrived on site for dishwasher making loud noise. Tested and inspected unit and found bent hinges. Made minor adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Lakeway Dr, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with the RC not cold enough. The customer also stated the unit was not making ice and the freezer was not as cold as it should be either. I found the FC at 22 degrees and the RC at 53 degrees. I explained to the customer this was the reason for no ice. I found the RC evaporator covered in frost and ice build up. I checked the version on the main control in service step 128 and found 8.0.0. I found the left hand RC door closure defective causing the door to gap and the old version evaporator cover on the RC evaporator. The unit will need to be defrosted, the drain line checked and cleared if needed, the evaporator cover replaced, and the door closure replaced

Near Creekview Dr, Round Rock, TX 78681
Ron J.

Ron J.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived onsite for icemaker not making ice, observed some ice in the bin. Performed diagnostics cycled icemaker observed some bind in motor as it was turning, water valve worked correctly. installed replacement ice, tested good"

Near W Slaughter Ln, Austin, TX 78749
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFE540H0ES1 "Arrived on site and found terminal block has failed, after replacing oven is now operating properly. Job complete"

Near Landa St, New Braunfels, TX 78130
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB1

Near Solitude Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

RANGE JENN-AIR JGRP436WP02 "Arrived onsite for unit not making touch or timer tones, replaced control screen and tested good.no gas leaks on site"

Near N Hills Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER LG WT5170HV "arrived on site to inspect washer shaking. Upon further inspection, customer advised that the unit was washing on the delicate cycle and when it began to spin, it was spinning so fast that it’ll would hit the side of the unit. Customer advised that the load wasn’t very big. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I tilted the unit back and checked underneath and everything looks normal/new. I ran the unit through diagnostics one more time and same results. I tested the unit on a rinse/spin mode and the unit operated as designed. I checked the suspension rods and all for were good. Unit is balanced and level as well. I contacted LG Techline and spoke to Alex. I advised Alex of my findings listed above and Alex advised that the unit will begin to vibrate at 700 RPM’s and once it gets to 1100 RPM’s, it will smoothen out. He advised that clothes can sometimes get clumped up causing the unit to be

Near Rutherford Dr, Leander, TX 78641
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite to install previously ordered parts, installed the replacement door lock and cap. Washer Filled washed ,drained, and spun with no problem, tested good no leaks."

Near Wagon Bend, Austin, TX 78744
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of error codes F9E0. Confirmed code in diagnostics. Reset and ran test on heating.

Near White Rock Court, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not producing ice and making humming noise. Performed diagnostics mode and found no water getting through inlet valve. Tested voltage at valve and found within range. Pulled unit out and inspected water. Tested water coming out of valve. Found faulty valve. Removed water valve and installed new. Tested operation and found clogged filter. All else tested good, no water leaks present.

Near La Bonita, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWB850YG1 Arrived on site for unit that is giving the unbalanced failure during operation. Found that the code is being thrown for two reasons. The bearings and seals have failed in the tub which is cracked and is leaking. And the rotor is cracked and wobbling. Unit will need new outer tub and rotor to make unit operational

Near Mariposa Bonita Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed auger motor. Unit is now operating as designed. All checks good. No balance. Advised customer on repair.

Near Nash Ave, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of frost inside of freezer section, found air leak caused by loose freezer door hinge, after adjusting and tightening door hinge, unit tested good."

Near US-290, Austin, TX 78736
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator RC door opens when FC door is closed. Found RC gasket not seating good. Used heatgun to form gasket. Door now stays closed. No other issues found. All water connections were dry at time of service.

Near County Rd 2337, Lampasas, TX 76550
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps/no ice production. Tested temps in the FC=25 degrees & RC=43 degrees. Removed the freezer drawers and found ice/frost built up on the Evap cover and evaporator. The majority of the buildup was under the fan and around the bimetal. I removed and replaced the Evap fan motor & harness and tested the unit and the evaporator began to frost as designed. Due to the Fc door gasket being compressed more at the bottom right corner, I adjusted the right bracket to correct the compression. Adjusted the defrost timer in diagnostics. No water leaks observed during service, job completed."

Near Quarry Lake Estates Dr, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found unit not defrosting,checked thermistor,thermistor ohmed good. Replaced main control and ui control,secured thermistor with foil tape. Found compressor making odd noise,removed compressor,installed a new compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Tecoma Circle, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for cooling issue. Found freezer evaporator not running. Removed cover found harness making weak connection and not fully inserted into liner harness. Installed harness correctly to liner harness fan powered on.

Near Tecoma Circle, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR GE ZISB480RJ Arrived on job to replace solenoid for dispenser door. Customer is also having temperature issues and found the evaporator frosted.

Near Raeford Crossing, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing, found water was turned off at house valves, I turned on water, unit tested good"

Near Martha Drive, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lakeway Dr, Lakeway, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and installed unit nameplate and shims. All checks good. Unit is now level.

Near Summer Tree Ct, Austin, TX 78759
Joel G.

Joel G.

REFRIGERATOR JENN-AIR JS42PPDBDA Arrived on site to diagnose heavy frost in frz and ff side not cooling properly. Previous companies had replaced gasket and evap fan motor thinking air leak. I found air damper frozen and not allowing proper air flow to ff side. Defrosted damper ran diags and found all components working as intended. Informed customer to give unit at least 48 hours for fridge to get down to set temps. Don’t see parts needing replaced at this time but informed customer This is where we need to start. Customer to monitor unit. Found no leaks at time of svc call.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Joel G.

Joel G.

WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose washer not starting a r pressing start. Ran diags and found locked rotor error code. Tried running a spin cycle and didn’t start a spin, exited diags , reentered diags, ran spin and worked fine. Stator and rotor need replaced. Drain is secure. Verified no water leaks at time of svc call.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)"

Near Westvalley Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD93EC0AS03 "arrived on site for unit with poor heating. Ran diagnostics and sensors checked good, ran auto tested and passed, ran bake test on upper and lower, found low heat due to drip cloths on hidden bake elements, removed and tested good Return customer.

Near Arial Drive, Austin, TX 78753
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found interior lights are off and door open indicator is showing on user interface. Refrigerator is cooling properly. Customer has found that moving around left pantry drawer bin causes interior lights to come on briefly. Removed bin and found pantry drawer Harness is damaged. Harness has been pinched by rail movement and is causing a short.No water leaks from connections at time of service collected diagnostic fee.; ordrng 1 W11170612 (PANTRY DOOR HARNESS)"

Near Summit Ridge, San Marcos, TX 78666
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW9150WW00 Arrived on site for unit giving long fill error code. Tested unit to find that the unit is overfilling on some cycles but not others. Unit will need a new control board.

Near Skyline Rd, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS "Arrived onsite for unit not Turing on, found power at board but none sending out, replaced control and tested, also found touch panel not responsive. Replaced panel. And tested good with no leaks on site Control and panel covered under k-aid 5yr.

Near Pinnacle Rd, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing correctly allowing air to enter when diffuser door is closed,diagnosed faulty diffuser. Installed new diffuser assembly,powered unit on tested diffuser unit working as designed."

Near Sawmill Dr, Austin, TX 78749
Robert J.

Robert J.

OVEN JENN-AIR JDRP536WP03 Arrived on job for complaints of error code. Confirmed code and found the display corrupted. Replaced display per TEC sheet. After replacement test operation.

Near la Luna Dr, Blanco, TX 78606
Steve C.

Steve C.

REFRIGERATOR AMANA ASI2575GRB01 Arrived on site for the unit door handle came off. Found the door handle was placed on top of the unit. Reattach the door handle and the door handle is secured. Unit working properly and all water connections were dry at the time of service.

Near Antioch Cove, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for refrigerator freezing foods, found diffuser stuck open, replaced and tested good, no leaks on site"

Near Yucatan Ln, Austin, TX 78727
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site and found customer is experiencing leaking during cycle, replaced upper rails, customer will monitor dishwasher for correct operation. No water leaks detected at time of service, job complete"

Near Nature's Way, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for the unit is not filling up with water properly. Tested the unit in diagnostics and received error code F8e3. Replaced the pressure switch and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Veiled Falls Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW1 "Arrived on site and found Console is unresponsive, washer will enter diagnostic cycle, found error code F6E2 for communication failure between UI and control.No water leaks from connections at time of service."

Near Varrelmann, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator, water developing in bottom of RC. Inspected RC evaporator and found normal frost pattern. Tested evaporator drain and found working properly. Removed top and found moisture buildup at water line going to dispenser (to door hinge). Called tech support and spoke with Ed (SR# 7725206996). He stated to inspect line for cracks if none found add permit gum around line. Inspected line and tested for leaks none found. Added permit gum to line. Tested all other operations. All tested good, no water leaks present."

Near Whitewater Dr, Bertram, TX 78605
Wesley P.

Wesley P.

RANGE GE JK5500SF5SS Arrived onnsite and found sensor out of range in lower oven allowing excessive heat in lower oven. Replaced sensor and reset control. All checks good during test. Unit is now operating as designed.

Near Crenata Cove, Austin, TX 78759
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to diagnose fridge having condensation on items in ff side. Temp is at 37 degs, set at 36 degs which is perfect. Informed customer that since there is humidity in the air, once a door is opened and it touches items, condensation will build up. This is completely normal with refrigerators. All is fine. Verified no water leaks at time of svc call."

Near Cordillera Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “not heating in oven” complaint. Inspected unit and found rear lower frame to bent and pulled from burner bar. Removed internal components and bent frame back acceptable tolerances and reinstalled all internal components. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Boyle Drive, Austin, TX 78724
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit symptom of paddle sticking. Ordering paddle parts to repair. ; ordrng 1 W11087492 (switch) and 1 W11109510 (pad)

Near Shoal Creek Dr W, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=0 degrees, RC=31 degrees. Customer advised that the light in the FC section won’t come on and sometimes the ice cream will be soft and then it gets hard again. Also, they’ve had food freeze in the RC section. I tested the damper and the motor was loud. When I removed the damper cover, I found it open when it was supposed to be closed. Due to the intermittent temps in the FC section, I removed and replaced the main control and the damper. Programmed the control ad tested and the unit is operating as designed. No water leaks observed during service, job completed. I leveled the unit as well."

Near Liberty Hill, TX 78642
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW1 "Arrived onsite for unit not draining, removed pump and found sock stuck. Removed and tested good, no leaks on site

Near Farm to Market Rd 1325, Austin, TX 78728
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite found agitator loose and bolt backed out. Installed washplate and agitator. Instructed customer washing bulky items and towels separately. Washer tested good. I also recommend using deep water wash for towels or heavier items / loads instead of auto sensing

Near Belgrave Dr., , TX 78747
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived on site to diagnose fridge making loud noise and not dispensing water fast enough. Found ice maker faulty and ice bin and motor very loud when turning. Customer needs water filter replaced but also found valve and filter head faulty.Verified no water leaks detected.; ordrng 1 W11043013AUTHO (valve) and 1 W11185686AUTHO (ice-contnr) and 1 W11346622AUTHO (FILTER HEAD ASSY) and 1 WPW10300024AUTHO (icemaker) and 1 WPW10317991AUTHO (motor)

Near Gato Ln, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit still over filling. Ordering pressure hose and will return shut off water valves at wall at customer requested. No water leaks present at time of service.; ordrng 1 W10846364 (HOSE)

Near Avery Ranch Blvd, Austin, TX 78717
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT790SLYM3 "Arrived on site for dishwasher not draining. Inspected unit and sump. Found food buildup on filter and screen. Tested drain cycle and found drain pump getting voltage. Inspected drain at garbage disposal. Removed drain line to run snake through. Found knock out punch still in garbage disposal. Removed punch and cleared drain line. Performed diagnostics mode, error code 6-4 float switch fault. Monitored test cycle and found unit operating correctly. Shown customer how to remove filter to clean. Spoke with customer on user care guide and recommend to run cleaning cycle once a month according to user care guide."

Near Meadowlakes Dr, Meadowlakes, TX 78654
Joseph C.

Joseph C.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site for “burning smell/no heat” complaint. Inspected unit and found mold/mildew in cabinet and on power cord. Screws had rust on them and backsplash wrapper top had layer of moisture on them. This is indicative of water infiltration of duct venting. Found capacitor, diode and magnetron to be faulty and replaced them. Made customer aware of need to address moisture issue. This is the model home. Unit is performing as designed."

Near Antrim Trail, Austin, TX 78754

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