"Arrived on site for unit not drying. Upon arrival, test unit and unit started and began heating. Found air flow issue. Lent screen is completely blocked with lint. Cleared lint. Ran vent test and passed. Allowed unit to operate continuously on timed dry and unit is heating and operating as designed. Job complete"

"Arrived on site for drawer not heating ,no power . Found unit not plugged in and no outlet to plug in . Will need to contract builder to fix situation. Job complete"

"JDTSS244GP0 Arrived to install previously diagnosed and ordered parts. Entering service test mode, I found FcE2 and F8E4 were the only stored codes and I cleared for testing/repair. I found the drain pump had a piece of debris and after removed, worked as designed. I elected to replace the pump due to potential damage and then removed and replaced the failed rack adjusters. I added a drain loop at the height of the counter top and tested. Operational test good, no leaks observed during service."

Arrived on site to test unit for unit not getting to temp. Test unit and found unit off. Advised customer to to bake something and showed him how to calibrate unit. Job compete.

"KRFC300ESS07 Arrived to inspect mold in unit. I did not find any common signs of mold, which is generally dark in appearance, but did see what appeared to be manufacturing release material on the gaskets, which appears to be a white, powdery substance and is common. I removed and replaced the damper and tested. The original grumble/grind noise was corrected, but at the last bit of the damper closing, a creaking could be heard. Office to order a second damper and we will return with that part, when the door is available, as the issue is non-critical to operation of the unit. No leaks observed during service. ; ordrng 1 WPW10594329 (Damper)"

"Arrived on site to test unit for not cooling, stated to customer that unit is out of warranty, customer stated that whirlpool has told him it has warranty, after looking through entitlement the unit on has warranty for sealed system, but unit is having a defrost issue, customer will contact for concession, no service provided no fee collected"

"Arrived on site. Customer played recording noise appears to be from refrigerant in the system,ran diagnostics all test passed no odd noise,ran normal cycle compressor and fans powered on no odd noise present"

Arrived on site to replace heater in front load washer. Moved unit out to work on it and saw dried puddles on the ground behind the unit. Looked at rear of unit and saw some rust on the rear access panel. Removed panel and found unit had sediment buildup from leak coming out of bearing assembly. Unit rear tub half would also have to be replaced due to failed / leaking bearing. Customer declined any further repairs and is going to replace unit. Call complete.

Arrived onsite and installed service kit W11457241 per diagnosis and tech support advice. Included replacement of drip pan. Verified drip pan to be drain properly. also replaced lower left slide for deli drawer which was broken. Advised customer on repair.

"Arrived on site to diagnose refrigerator that was tripping breaker. Tested unit in forced defrost and could not duplicate. I had talked with tech line a day prior for this same type of unit that they recommended changing defrost heater. Changed heater and retested and found no breaker trips on GFCI. I found that the unit also had the wrong harness on the icemaker (4 pin) and it was pushed into the harness on the refrigerator (6 pin). Removed icemaker and provided to leasing office and advised they review all their icemakers and get the right harnesses installed, as this may also cause issues. Unit appears to be working as designed. Repair completed."

Arrived on site for dryer not starting due to the defective knob. Provided the knob to the customer. Job completed.

Arrived onsite for error of f1e4. Unplugged relay and energized unit. This corrected symptom. Unit is now operating as designed with pout stuck relay. All checks good.

Arrived onsite for unit not cooling. Upon arrival inspected unit. Found unit room temp in both compartments. Found no frost pattern. Inspected compressor and found locked. Unit will need sealed system repair scheduled for 2 hrs. Unit has Aluminum capillary tube and will need lokring kit . Office to reschedule ; ordrng 1 W11582579 (Compressor) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 W11506635 (Access valve) and 1 Wpw10143759 (UV dryer) and 1 Lokringkit (Lokring kit) and 1 2hrs (2hrs)

Arrived on site for element holder broken . Replaced holder . No other issues found . Job complete

"WMH78019HZ05 Arrived to inspect no heating and arcing sound. I found the actual noise was a relay chatter and further inspection revealed the chassis was incorrectly assembled and had gapping in the lower RH corners of the microwave chamber. There was also warping of the frontal area near the switch assemblies, causing the chatter due to the door not able to fully close/actuate the switches. I contacted the Tech Assist Line, MFG Tech, Chris, file# 7736636314 and advised of the issue. The unit has been submitted for product exchange and the customer will be contacted. I advised the customer to discontinue attempted use until the unit is replaced."

Arrived onsite and confirmed knob fractured internally due to Seized timer shaft causing no cycle to be selected. Replaced knob and tested. Unit is functioning properly. Job complete

"Arrived on site to follow up refrigerator that has been leaking some water after recent icemaker replacement. I examined the unit and found ice under the bucket, ice was from water and not moisture. Found icemaker front had a cracked piece of plastic causing the ice not to be able to slide off. I removed the hanging piece of plastic and ran a harvest and fill. After the fill I found the mold was completely full, and a couple drips came over the edge. Customer said issue wasn't this bad until the last icemaker replacement. All signs point to a defective icemaker. Ordering new icemaker to resolve. I raised the front of the unit several turns to angle the water in the icemaker away from the front lip so that it doesn't spill on fill again. Office to schedule return visit when we get the icemaker in hand. ; ordrng 1 W11658802 (Icemaker) and 1 W11605504 (Icemaker Housing) and 1 W11482383 (Dual Valve)"

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, the customer advised they have replaced the water filter four times since the beginning of the year and they continue to have low/slow water pressure. Customer advised they have a new water filtration system to the home and showed me the setup. I test3d the water dispenser and the water flowed very slowly and almost stopped flowing. I removed the filter and retested and the water pressure was normal. Also found the waterbox and ice maker housing lights were not working. I checked the FC light and found it not working as well. Using a module from my van stock (W10695459), I removed and replaced the FC module and tested and all lights are operating properly. Customer questioned if they need to have the water filter installed since they have an entire filtration system on the home. I advised that they did not, but if the home filtration system gets dirty, it could potentially cause issues with the refrigerator water. The unit is operating as designed. No further repairs needed at this time. No water leaks observed during service, job completed."

Arrived on site to test unit for no ice production. Ice bin was full on arrival. Noticed unit does not have a filter installed and excessive green mineral build up on cooling plate and water tubes. Advised to run clean cycle and install water filter to prevent build up. Unit is currently working as designed. No leaks detected. Job complete.

Arrived onsite for a dryer that is not drying clothes. Upon arrival I ran the unit in normal dry with towels in the unit and monitored the unit and found the the timer is counting down fast. Upon further inspection I found that the unit was not leveled properly and the wet clothes was not hitting the moisture sensor when tumbling. I adjusted the unit and tested again and found that the timer is now counting down at a normal rate now and the towels are now hitting the sensor now. The customer did have the steam option turned on this could cause some issues like what were seeing now I advise them to turn the steam function off unless necessary .

"Arrived onsite for a refrigerator that is not making any ice maker not making ice. Upon arrival I performed a temp test in th fc and found the it did not go past 33*. I gained access to the evaporator and found that the frost pattern was not complete which point to ther being a sealed system issue. I a ordered a ss, evap,compressor, access valve, and Uv drier. The unit has a copper heat exchanger. Office to reschedule visit ; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546605 (EVAPORATOR) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 1 Ss (Ss)"

Arrived on site for refrigerator needing to be charged with r600. Upon arrival confirmed failure and found after pulling vac and recharged system. Found during repairs that left side leveling foot threading on screw was stripped and unit couldnt be properly leveled to allow door to realign for gasket to seal. Rescheduled customer for 08/23/23 to complete repairs and finish verifying unit will cool as designed. Ordering WPW10515763 left side roller asm.; ordrng 1 WPW10515763 (Leveling foot/hinge)

"Arrived on site for the refrigerator that has loose gaskets on both doors. Inspected unit and work area. Did confirm the customers complaint and found both door gaskets loose and unable to push back in and get to seal properly. Replace the refrigerator door gasket since that was the only gasket I had on the end. The unit seem to hold the door gasket for the time being. Ordering the freezer door gasket and advise the customer to call back if any other issues persist. If the customer just called back, please order both refrigerator and freezer doors. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10861499 (Freezer gasket)"

Arrived on site to repair sealed system. Customer stated they reset breaker and unit now cooling properly. Temps are correct in both compartments and unit is making ice. Accessed compressor and found insulation was obstructing condenser motor. Compressor was extremely hot to touch. Allowed compressor to cool and rerouted insulation. Unit working as designed. Condenser motor obstruction was causing compressor to kick out on thermal. No leaks detected. Job complete.

Arrived on site for door gasket not staying on correctly. Upon arrival inspected unit and found RC door gasket is warped. Used heat gun to form gasket. Unit is now operating correctly. Job complete

"Arrived onsite for a MW that is showing a F1 E5 inverter code. Upon testing I found this to be true I replaced the inverter and the mag and tested the I got f6e8 code also found mag getting really hot and the 4903 really dropping out, then I connected Steve at techline and began trouble shooting with him. sr#7737120838. As we where doing so I found that the cooling fan was missed the fan blades I am ordering the fan and thermistor/sensor and rescheduled for 08/23/23; ordrng 1 W11344874 (MOTOR-FAN) and 1 W11233913 (SENSOR)"

Replaced control and did not solve the issue. Called techline spoke to Nate SR#7737075167 and found that the harness in the back for the compressor was shorted somewhere. Recommended to replace the main harness for the back. Im ordering parts and reschedule to return on 08/21/23 ; ordrng 1 W11661849 (Harness)

"Arrived on site to install parts diagnose my previous tech. Install new repair kit and tested. Unit is now operating as designed, job completed."

Arrived onsite for burner not functioning. Upon arrival inspected unit. Tested all burners and found what customer was experiencing was the cool down period of the element cycle. Expected burner to be glowing hot consistently. Unit is functioning properly. Instructed customer on cycling and temperature limits. Job complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the pump and motor assembly and tested unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived onsite for dryer making a noise. On inspection the dryer was making a squealing noise. Gain access to the drum compartment and found that the belt was stretched out and was slipping on the pulley. Replaced the wheels,belt and pulley. The unit now is running nice and quit."

"Arrived on site to test unit for loud noise, tested unit found unit is running as designed, noise is in acceptable range, no ice buildup on fan or evaporator, gasket are sealing good, found some excessive gaps around RC liner and sealed them with silicone, maintenance could not detect any unusual noises as well, unit is running as designed, job complete"

Arrived on site to diagnose dryer making noise. On arrival I tested the unit with items in it and it was not making any noise. Checked the rear and found the vent hose was mashed into the rear panel. Found if you pushed hard enough the blower wheel will make noise due to being squashed. Advised to replace the crushed vent and unit should not make any noise as long as its not crushed. Repair completed.

"Arrived on site to inspect refrigerator compressor noises. Upon further inspection, I found the unit not plugged in. I plugged the unit in and when the compressor came on, I could hear the cam inside the casing knocking and the unit would not cool. Also found the cap tube to the drier is aluminum. I am ordering a sealed system repair for the unit. Ordering the compressor, UV dye drier, access valve, CNOTE-2HR JOB, CNOTE-LOKRING KIT, and 4 cap to drier lokrings. Unit left unplugged for safety. Office to schedule return service. No water leaks observed during service. Unit is located on 3rd floor of apartment complex in a vacant apartment.; ordrng 1 LOKRINGKIT (LOKRING KIT) and 4 W11504449 (Cap to drier lokring 4/2)s and 1 CNOTE (2HR JOB)"

Arrived onsite and found unit operating with noise from dislodged control housing. Re installed housing properly to eliminate noise. All checks good.

Arrived onsite for knob broken on range. Installed the new knob tested it and the burner ignited. Unit operating as designed and no gas leaks detected during service.

"Arrived onsite and confirmed failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is running and cooling. Notified customer to give 24-48 hrs for temperature to stabilize. Job complete"

Arrived onsite for a washer making grinding noises in spin and agitate. I found gear case oil all over the chassis and components. I disassembled and cleaned up all the oil. I tried removing the agitator bolt and it will not budge. I big impact will need to be used to either remove the bolt or break it off and the gear case will need to be replaced. Ordering W10752187 bolt. RS for Tue 8/22.; ordrng 1 W10752187 (Bolt)

"Arrived on site to test unit for large flames, customer stated that he is not able to use large pans on front burners without it heating unit the knobs, tested unit found flames are normal on high and low, customer stated that there is a design flaw, stated to customer per owners manual center burner should be used for large pot and pan, advise, customer to call whirlpool customer service and see what they could do for him, at this time unit has no issues and is running as designed, no leaks detected job complete"

"Arrived onsite and confirmed hissing at evaporator was due to pinhole leak. Replaced compressor, evaporator, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is cooling. Notified customer to give 24-48hrs for temperature to stabilize. Job complete"

"I arrived on site for a washing machine that is still not washing clothes intermittently. Inspected unit and work area. The customer advised that since the prior repair the unit has worked a few times but they are having to unplug it and re-plug it back in order to get the unit to actually turn on and work. Otherwise, the unit will go through the sensing portion of the cycle and then say that the wash cycle has completed. Around the unit for diagnostics and found an F0 E7 (clothes detected during the wash cycle) error code. The customer had clothes inside the washer, so I went ahead and went to start a normal wash cycle. Found the unit attempt to spend the agitator, but not the full basket and could not hear the buzz to the clutch to engage the magnet for the slider. I checked the wall for voltage and polarity and found proper voltage and polarity. I checked underneath the washer and found all connections were good and found the slider would slide freely. I unplug the washer and plugged it back in and tested the unit again. Found the washer start to spin and start an actual wash cycle. I called whirlpool Techline and spoke to Ed SR# 7737112474. He had me go through a couple checks and advised that the customer needed to run through a clean, wash cycle and then test it again. I ran the unit through a clean, wash cycle and advise the customer to call me back if the unit was continuing to wash after the clean wash cycle. The customer advised that the unit had finished out the cycle and had gone through 20 minutes of the next wash. I advise the customer to call back if any other issues persist. Call complete."

Arrived on site to test unit for long dry times. Found unit failed ventilation test with vent hose connected and passes with hose disconnected. Checked exterior vents and did not find any air coming from vents. Advised customer to either call contractor or ventilation cleaning service to remove obstruction. Unit is working as designed but advised customer against use till venting gets cleared to prevent damage to unit. Job complete.

Arrived onsite for refrigerator leaking. Confirmed fractured Dispenser line. Replaced line using couplers. Tested and unit is no longer leaking. Job complete

Arrived on site to install previously ordered parts. Replaced latch W11394572 and bezel W11545554. Test unit and is operating as designed. No leaks present at this time. Job complete

"Arrived on site for washer showing f7e1. Upon arrival confirmed failure and found f7e1 & f7e6 in diagnostics. After further inspection I found harness to capacitor had broken mid cycle leading to washer thrashing and breaking shield free as well as damaged the belt, cam and actuator. Replaced cam, belt, actuator, harness and capacitor. Found we will need to order new shield and mounting screws. Rescheduled customer for 08/22/23 to complete repairs. Tested unit before leaving and found unit could agitate and spin. Ordering W11409708 shield, W11573574 shield screws(2x).; ordrng 1 W11409708 (Shield) and 2 W11573574 (Shield screws)s"

"Arrived on site to inspect refrigerator losing power. Upon further inspection, the customer advised that they got water from the water dispenser and when they went to dispense ice, the unit UI went blank and the unit stopped cooling, but the interior lights remained on. They advised the unit stayed shut down with lights on for approximately three days then out of nowhere, the unit came on and began to cool again. I tested the ice dispenser and it dispensed ice. I checked the ice bin and it nor the dispenser motor were jammed up. I tested temps in the unit and the FC=6 degrees & RC=39 degrees. Unit is operating as designed. As a precaution, I removed and replaced the UI and HV control and retested. Unit continues to operate as designed. No water leaks observed during service, job completed."

Arrived onsite for door seal coming off. Upon arrival inspected unit. Found seal was rigid and lost Elasticity allowing for some heat loss. Replaced seal. Unit is now functioning properly

"Arrived onsite for cooktop tripping breaker. On inspection when you plug the unit in the breaker trips, unplugged everything except the module plugged the unit in and the breaker tripped. Replaced the module and retested the unit and the breaker tripped again. I followed the power cable back and found the Neutral was pinched between the cover and the orifice holder and was grounded out. I fixed the issue and tapped up the pinch and retested. It is working now, ordering a new cable to replace the pinched cable. Unit is operating as designed and no gas leaks detected during service. ; ordrng 1 W10392003 (Power cord) and 1 Part (Harrness that Connects the power cord to the spark module. I ordered the power not sure the little cable comes with it.)"

"Arrived on site for no cool. Removed evaporator cover no traces of dye,removed compressor cover found leak at filter drier dye leaked from joint. Repaired joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good."

Arrived on site for washer lid broken . Found glass broken . Replaced lid and ran diagnostics wash test . All checked normal. No water leaks detected at this time. Job complete

"Arrived on site to inspect wall oven time advancing. Upon further inspection, I found the unit not connected to wifi. I placed the unit in diagnostics and found no error codes. I removed and replaced the control panel and assisted the customer in connecting the unit to wifi once they downloaded the Whirlpool app on their phone. Tested unit and it is operating as designed. Job completed."

"Arrived on site for fresh food not cooling correctly. Found upper section of evaporator not defrosted,lower section of evaporator defrosting correctly,defrosted middle and upper section replaced defrost thermistor,secured thermistor with clip and zip tie."

Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete

"8/16/23 20:06: JC rspndd 8/16 WED, Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete"

"8/16/23 20:03: JC rspndd 8/16 WED, Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete"

"Arrived on site for range needing previous diagnosed front/back right infinite switchs. Upon arrival reconfirmed failure. Installed both parts and found front right inf. Switch failed immediately upon turning burner on. Inspected wiring for all inf switch and inspected burner element. Couldnt find any physical burns or failures. Unit has possible grounding issue internally within inf switchs, harness, and/or burner. Will need office to get autho to replace all inf. Switchs wiring harness and front right burner. ; ordrng 2 WB24T10029 (Inf. Switchs)s and 1 WB24T10146 (Inf switch) and 2 WB24X25013 (Switch)s and 1 WB18T10587 (Harness) and 1 WB30X24111 (Front right burner) and 1 Needsautho (Needs autho)"

"KRMF706EBS04 Arrived to inspect dispenser intermittently inoperative. The customer advised me the dispenser would occasionally fail on both ice and water attempts and at a rate of once around every three weeks. I was able to verify the UI would illuminate when the paddle was pressed and ruled out the paddle assembly. I removed and replaced the UI and tested. Moderate door adjustment and cabinet squaring was required. Operational test good, no Kemal observed during service."

"Arrived on site to test unit for grinding noise, tested unit found damaged turn table ring causing a rubbing noise, ordering ring, office to reschedule ; ordrng 1 W11252182 (Turntable ring)"

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the inlet assembly and ran the diagnostics cycle. The machine completed the cycle and worked as designed with no error codes returning. There were no water leaks present at the time of service. Call complete.

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time.

Arrived on site to test unit for no lights in oven. Found black wire was grounded out to cabinet causing damage to relay in control. Replaced control and socket. Unit now working as designed. Job complete.

"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the dispenser and found the dispenser motor seized. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for damaged door . Replaced upper door glass outer . Job complete

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer will start to bounce around and hit the wall. Tested unit and found the washer not going out of balance. Im ordering the wash basket and office to schedule when parts are available. No leaks where observed during service. Called techline to document and spoke to Derek SR#737104757. ; ordrng 1 W11172199 (Wash basket) and 1 W11607637 (Control)"

"Arrived on site to test unit for long dry times, ran vent test and found vent completely restricted, removed vent from back of unit and the test passed, explained to customer why they are experiencing long dry times, advised customer not to use unit to prevent damage unit the restriction has been removed, at this time job complete"

Arrived on site to follow up on refrigerator tripping breaker. Refrigeratoe only trips GFCI breakers. Called tech line for recommended repair. Tech line requested replacing the defrost heater. SR 7737104662. Replaced defrost heater. Advised construction to follow up if issue returns. Tech line advised that the heater may be bleeding through causing the tripping. Repair completed.

"Arrived onsite and found unit would not start. Thought the unit start switch was bad because upon depressing it would drop from 120v incoming to 4vac outgoing. Replaced start switch. No change, determined the timer to be at fault. Ordering timer and returning with the motor just in case. All else checks good. Voltage is correct and fuses are not blown. ; ordrng 1 W11685947 (Timer)"

"Arrived on site ,replaced drain pump. Also found wire in lower harness broken . Fixed broken wire . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at this time. Job complete"

"Arrived on site for previously diagnosed parts. On inspection started the unit up let run for five minutes and the unit was heating. I gain access to the coils and installed new coils. Re assembled the unit and tested it, it ran for 5 minutes until it automatically turned off. Unit is operating as designed and no gas leaks detected during service."

"Arrived on site for range, inspected unit and work area. Tenants complaint was oven or burners not getting hot enough. Tested the voltage at the wall and found 120v and this unit needs 240v to operate properly. Im going to order the oven gasket because its missing half of it. Office to schedule for 08/22/23.; ordrng 1 W11542153 (Oven gasket)"

Arrived on site for refrigerator creating ice build up around fc door. Upon arrival confirme failure and found door sagging a bit causing warm air to enter unit. Readjust door and rails and found door sealing as designed. Call complete

"Arrived on site for washer making weird noise when going into spin cycle . Ran diagnostics,no error codes . Found during test wash capacitor was failing . Replaced cap . Re ran diagnostics. All checked normal. No water leaks detected at this time. Job complete"

Arrived onsite and repaired lighting by replacing all modules. Unit is now operating as designed. All checks good. Advised customer on repair.

"JBRFR36IGX00 Arrived to instal previously diagnosed and ordered parts. I installed the door edge trim and lubricated the hinges. I installed the missing cabinet screws and tested. Operational test good, no leaks observed during service."

"Arrived on site to install previously ordered parts. Replaced both burner heads,and all 3 manifolds. Checked for leaks and no leaks present. Unit is operating as designed. Job complete"

"Arrived on site to install parts previously diagnosed. Installed new dual valve and tested for leaks, no leaks where present at the time of service. Unit is now operating as designed. Job completed."

Arrived onsite for MW light not turning off. On inspection the lights stays on all the time and the fan only has 1 speed high. Ordering the control board.p and returning all parts. Office to reschedule when part arrives.; ordrng 1 W11545876 (Control board)

"Arrived on site to test unit for no ice production, tested unit found feeler arm got stuck on the ice maker not allowing it to sense ice properly, showed customer the issue and if it happens again, remove ice bin and make sure the feeler arm is not restricted, customer also stated that the door alarm is not working, could not find a way to test chime, cycled power on unit and opened door after about 4 minutes the alarm went off, unit is running as designed, no leaks detected job complete"

"Arrived onsite for refrigerator not cooling. On inspection found a sizable gap at the bottom of the rc and fc. I called WP and since it is out of the 1 year warranty they will not replace it. I filled in the gap as much as I could, there is still a very small opening in the fc side. Customer is going to call the warranty company and WP. No water leaks detected during service. Sr 7737111967"

"Arrived on site. Removed defective freezer door,installed new freezer door checked door seal good,showed customer cover is supposed to be warped due to design so door can close against upper liner and prevent rubbing."

Arrived on site .retested washer . Unit would only agitate couple times in only counter clock wise and not spin at all . Replaced motor and reran diagnostics. Unit passed all phases of diagnostics wash . No water leaks detected at this time. Job complete

Arrived onsite for unit getting error code and not completing a cycle. Tested and found failed capacitor. Replaced capacitor and tested. Unit is functioning properly. Job complete

Arrived on site. Installed regulator and line tested unit noise no longer present while dispensing water.

Arrived on site to replace inner door panel to resolve rust. Replaced and tested unit. Verified proper operation. No rust found on door. No leaks present. Repair completed.

Arrived on site to test unit for unit not starting. Test unit and found and switch. Replaced switch test unit and unit test good job complete. No leaks present at this time.

Arrived on site to test unit for rattling noises. Found motor was vibrating against cabinet. Placed dampening pads underneath motor. And noise has improved dramatically. Advised customer unit will make noises depending on load sizes etc. which are normal part of operation. Job complete.

Arrived onsite for unit making noise. Upon arrival inspected unit. Found noise coming from hoses tapping panel while spinning. Secured hoses. Unit in no functioning properly.

"Arrived on site for refrigerator not dispensing water. Upon arrival confirmed failure, verified unit had good water pressure when filter was removed, replaced filter head and reassembled and tested unit. Found filter still failing to allow water through it. Informed customer they would need a new filter. Customer opted to buy their own. Unit is working as designed with no leaks. Call complete"

"Arrived onsite for dryer making loud noise during use. Upon arrival confirmed noise. Disassembled and found roller bearings failed. Used repair kit to replace bearings, pulley and belt. Reassembled and tested. Unit is functioning properly. Job complete"

Arrived on site to test unit for no power. Found breaker was off. Customer stated they had panel work recently and thats when dryer no longer worked. Reset breaker and unit working as designed. Job complete.

"No downside for a refrigerator that is not cooling. Inspected unit and work area. Customer advised that since the last repair, the unit has not worked for more than a couple days. They advised they were having to throw away food because the inside of the refrigerator smelled so bad. Found the unit plugged in but in the no cooling state. Turn the compressor on and immediately her to his inside of the refrigerator section. Found the evaporator had a major leak where the cap two went into the evaporator. Fix the weld where the cap tube goes into the evaporator and replace the dryer. I vacuumed down to -30 psi and found pressure hold. Went to charge the unit and the charging kit that was sent with me would not grip the R 600 canister to charge the unit. Looked inside the charging head and found that the threads were stripped. Spoke to JC and was advised we would need to reschedule the customer. When I went to push the refrigerator back, I found the refrigerator door, not sealing properly on the side away from the hinge. Looked at the cabinet and found the cabinet worked on the bottom that was affecting the hinge. I called Whirlpool Techline and spoke to Chris SR# 7737106727. He had me take several photos of the Boeing in the cabinet and advised that it was not enough bow to cause an issue. He advised that the unit needed to be leveled in a way to get the door to close because the door was leaning slightly down away from the hinge side. spoke to Casey and was advised we would get the customer rescheduled ASAP. ; O-emld tckt"

Arrived on site to install proper wash motor to resolve dead wash motor. Replaced wash motor and tested. Verified all working as designed. No water leaks found. Repair completed.

Arrived on site to install new spray arm and new tub gasket and new bottom door gasket. Replaced all parts test unit and unit test good job complete no leaks present at this time.

Arrived on site to install new spray arm and new heating element. Replaced all parts test unit and unit test good job complete. No leaks present at this time.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling. Unit was unplugged at the time of service. I connected unit back to power and found no frost pattern on the evaporator. Im ordering a sealed system repair. Office to schedule for a 2hr repair. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv Drier) and 1 W11506635 (Access valve) and 1 W11506635 (Nitrogen)"

Leaves residue on clothes even after rehashing. Has to wash by hand also not load and go shows low detergent after each use. Contacted techline for assistance. Explained to tech of issues. Tech had me check all valves and settings. Tech recommended replacing Dispenser assembly. Tech gave SR# 7737103911. Ordering dispenser. Office to reschedule ; ordrng 1 W11413340 (Dispenser)

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice door and removed the little bit of frost from under the bucket. The customer has good ice production now. Call complete.

Arrived on site to install turntable ring and coupler to resolve noisy operation. Installed parts and retested. Found noise had been reduced to almost nothing. Unit working as designed. Repair completed.

Arrived on site for microwave otr tripping breaker . Found interlock micro switches not properly lined up. Slight bend where interlocks are . Straightened out and readjusted bracket . Ran unit twice with fan and lights on . Unit is heating water to whirlpool specs . Job complete

"Arrived on site to test unit for or not draining. Found blue wire to drain pump was cut. Corrected harness, unit now working as designed. No leaks detected job complete."