We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/03/2022
Arrived on site to test unit for unit over 25?. Test unit and calibrated unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78747
Scott
Job Details: 11/03/2022
"Arrived on site ,replaced rotor screw . Ran diagnostics all checked normal. Had back off during test ,no water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Austin, TX 78749
Leonardo
Job Details: 11/03/2022
Arrived on site to replace heating element for special project. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2022
"Arrived on site for whirlpool dishwasher not powering on. I gained access to the terminal block and found no power. I flipped the breaker and still found no power. I found the dishwasher connected to the light switch. Ince it was turned on the dishwasher powered up. I ran the unit through a diagnostics cycle and found it filling, washing and the heating element is working. The unit is working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/03/2022
"Arrived on site and replaced freezer harnesses and control kit recommended by tech line on previous visit. There is no built-up frost in the freezer at this time only the previous amount of frozen water droplets. Found damage to the freezer liner caused by heat from capillary tube and took a picture, Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, TX 78615
Cliff
Job Details: 11/03/2022
Arrived on site to diagnose a washer that is making unusual noise. Found actuator not shifting fully causing wear to cam and belt. Replaced all three parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Elgin, TX 78621
Joe Z
Job Details: 11/03/2022
Arrived onsite for not turning. Upon arrival test unit and control is not responsive.. need to replace control.replaced-control test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Leander, TX 78641
Kimo
Job Details: 11/03/2022
"Arrived onsite to install previously diagnosed part. Upon arrival I installed new harness, T-block and nuts. I tested unit and found unit operating as designed. Job complete"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Seguin, TX 78155
Andrey
Job Details: 11/03/2022
"Arrived on site to test unit for loud noise, tested unit found top door switch not making full contact, adjusted switches and advised customer to push door close from the center to ensure all switches are activated properly, demonstrated to customer how it needs to be done MW is heating and running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Copperas Cove, TX 76522
David Z
Job Details: 11/03/2022
"Arrived on site to diagnose microwave that had been damaged in grease fire. Examined unit and found control panel and trim were burnt and unusable. Door also burnt, along with bottom panel. Called findings into safety and advised unit needs new control, bottom panel, door, possible wiring. No concession given for repair, customer will replace unit. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mart, TX 76664
Jonathan M
Job Details: 11/03/2022
Arrived on site for a washer that is leaking when the unit is not in use. Inspected unit and work area. Did confirm the customers complaint and found the issue with a weeping valve. Replaced the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Georgetown, TX 78626
Maurice R
Job Details: 11/03/2022
Arrived onsite for washer not spinning. On inspection I found the connector for the actuator was unplugged. I reconnect the connector and ran the unit in diagnostics mode. When it got to the agitation cycle it did 2 movement and let out a loud screeching noise. Shut the unit off and flipped it back to get underneath the unit. The actuator was moving back and forth between agitate and spin cycle. Switch out the actuator in tested again same noise. Ohmed out the wires for the actuator and they were good. Replaced the control board and i calibrated the unit. Ran the unit in diagnostics mode and it operated as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Fort Hood, TX 76544
David Z
Job Details: 11/03/2022
"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat. Checked voltage and found all voltage and polarity good. Checked safety devices and found all good. Found heating element open, coil snapped. Replaced element and cleaned out lint. Advised customer unit isn't venting well. Found vent was crushed on the outside, keeping flap from fully opening causing restriction. Advised to have base maintenance replace the outside vent. Unit now heating and working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, TX 78729
David S
Job Details: 11/03/2022
Arrived on site for water dispenser not working. I inspected the unit and work area. I found the water dispenser working. I found the unit working as designed. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Lakeway, TX 78734
Vincent
Job Details: 11/03/2022
Arrived on site to install previously diagnosed parts. Cx got a concession. Installed new UI and tested. Unit is operating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78665
Maurice R
Job Details: 11/03/2022
Arrived onsite for dishwasher error F8E4. On inspection ran the unit in diagnostics mode but could recreate the issue. CX said that it happen over night and she got up and under the unit. She plugged the unit back in the next day the F8E4 was still there. I could see where water was under the unit leaked out of the over flow switch. CX going to run the unit during the day to try in isolate the issue. Ran the unit in diagnostics mode twice to make it error out with no success. The unit may of had a power outage while running at night that may have caused the issue. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS0
Near Buda, TX 78610
Leonardo
Job Details: 11/03/2022
Arrived on site to test unit for unit not washing. Test unit and unit filling with water and spraying water. Could not duplicate the problem at this time.
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Austin, TX 78734
Vincent
Job Details: 11/03/2022
"Arrived on site for oven, inspected unit and work area. Installed the board for upper oven and tested unit is now operating as designed, reinstalled unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elm Mott, TX 76640
Jonathan M
Job Details: 11/03/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customers model and serial are within the range of the service pointer and replaced the heater. Tested the unit and the unit worked as designed with no leaks present. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, TX 78703
Luis
Job Details: 11/03/2022
"Arrived on site. Found thin sheet of ice formed then melted before getting to grid cutter,replaced water sensor that is installed in pump,ran unit through a normal cycle ice formed on plate,watched unit drop ice sheet then fill and start new cycle"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Buda, TX 78610
Kevin
Job Details: 11/03/2022
"Arrived on site and replaced all parts diagnosed on previous visit, dryer is now running properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Austin, TX 78752
Luis
Job Details: 11/03/2022
"Arrived on site for a defective compressor. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Hutto, TX 78634
Gerry C
Job Details: 11/03/2022
"WRS555SIHZ06 Arrived to inspect no cool. I found the low side return had failed at the compressor and I removed and replaced the compressor, drier and service port. The drier was standard and not a dye drier and I installed the dye version. I nitrogen and leak tested all joints that were accessible and found no deficiencies. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near New Braunfels, TX 78130
Andrew
Job Details: 11/03/2022
Arrived on site and replaced drain hoses per previous tech. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elgin, TX 78621
Joe Z
Job Details: 11/03/2022
"Arrived onsite to install previously ordered parts. Rd wiring harness W10914403, and electrod WPW10515459. Test unit .All cooktop burners operate correctly. Test oven by preheating to 350. Unit is operating as designed. No gas leaks present at this time.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hutto, TX 78634
Maurice R
Job Details: 11/03/2022
"Arrived onsite for previously diagnosed parts. On inspection found the freezer was at -1 today, it was at 16 degrees on first visit. Replaced the icemaker, informed CX that it will take 24 hrs to produce ice. Customer is going to defrost the freezer over the holidays. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/03/2022
Arrived on site to replace latch and sensor. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG OVEN
Model MER8800FZ2
Near Mount Calm, TX 76673
Jonathan M
Job Details: 11/03/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the oven door gasket and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elgin, TX 78621
Joe Z
Job Details: 11/03/2022
"Arrived onsite for not heating. Upon arrival,tested unit and element will not energize. Checked polarity at terminal block and not getting 240. Found 1 of the prongs on plug is slightly bent. Corrected plug and now getting 240.test unit and now operates correctly. Job complete"
We serviced a
JENN-AIR OVEN
Model JMW2427DS02
Near The Hills, TX 78738
Leonardo
Job Details: 11/03/2022
Arrived on site to test unit for console not responding to commands and making noise like is getting turned off. Found shorted keypad replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2022
Arrived on site for whirlpool dishwasher service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near Elgin, TX 78621
Joe Z
Job Details: 11/03/2022
Arrived onsite for Clicking Noise at Start. Found the blower damper was not secured to top of unit. Secured damper. Unit now operates as designed. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78731
Luis
Job Details: 11/03/2022
"Arrived on site for thin ice. Ran diagnostics weak water flow diagnosed a defective valve,replaced water valve ran diagnostics all test passed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Bastrop, TX 78602
Matthew
Job Details: 11/03/2022
Arrived onsite for oven controls not responding and stuck screen. Upon arrival inspected unit. Found unit in Spanish and in sabbath mode. Needed to disable sabbath mode prior to resetting language. Programmed to English and tested. Unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGET3066UF
Near Taylor, TX 76574
Cliff
Job Details: 11/03/2022
Arrived on site to diagnose a dishwasher that is not starting. Found door latch past closed position preventing contact with strike. Reset latch to proper position and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78704
Wesley
Job Details: 11/03/2022
Arrived onsite with JR and found unit unresponsive and not operating. Found power supply interrupted. Restored power supply and tested in diagnostics. Found f0e1 f5e3 and f8e3. Cleared error codes and tested a diagnostic cycle. Unit is now operating as designed. Verified proper function and hookups. Advised tenant on findings and that ongoing intermittent shorting of the breaker would more likely indicate and problem with the smart gfci technology in the breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, TX 78753
Wesley
Job Details: 11/03/2022
"Arrived onsite for leaking fill tube. Replaced the fil tube WP2174755 to repair. All checks good, advised customer on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Pflugerville, TX 78660
David S
Job Details: 11/03/2022
Arrived on site to install a new right side door. I replaced the dented door with a new one. I left the plastic wrap on the door as the tenant was sleeping. Either maintenance or the tenant can removed the clear plastic. The is closing as sealing as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Harker Heights, TX 76548
Tyler
Job Details: 11/03/2022
Arrived on site for for previously diagnosed defrost is she related parts. Upon arrival installed required uI harness control etc. Resembled and tested unit and found it fully functioning as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Wesley
Job Details: 11/03/2022
Sr#7734973129 Scott. Found proper voltage but no motor function. Replaced the control and the motor and fuse to repair issue. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2022
"Arrived on site and replaced previously diagnosed motor and run capacitor. No change in performance. Found when starting agitate voltage to motor drops and control resets itself. Replaced control, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Austin, TX 78734
Vincent
Job Details: 11/03/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint burner flames where not all the same. Tested unit and found burner caps not seated properly and adjusted the flame as well from the valve. Unit so now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78750
Kimo
Job Details: 11/03/2022
Arrived onsite to leave refrigerator. Upon arrival I installed shims and leveled refrigerator. Cx happy with results. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hutto, TX 78634
Maurice R
Job Details: 11/03/2022
"Arrived onsite for washer not draining. On inspection the tub had about 15 gallons of water in the basket. Drain all the water and flip the unit up, pulled the connector off the pump tested the pump and it read 19 ohms. Then I saw the pinched wire of the pump connector, when I touched the wire it split in two. Took closer look at the other wire in it was damaged to. The damage came from the lid of the connector crimped the wires when it was closed from the factory. Repaired the wires and tested the unit in diagnostics mode and it operated as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED500DW2
Near Hutto, TX 78634
Maurice R
Job Details: 11/03/2022
Arrived onsite for dryer not spinning.on inspection found belt was broken and the wheels did not spin freely. Replaced belt and wheels and tested unit and it is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, TX 78723
Matthew
Job Details: 11/03/2022
"Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found light on and fans running. Checked compressor and found cold to the touch. Suction and discharge line room temperature. Verified compressor receiving power. Ohmed winding but no signs of burnout. Compressor is locked. Attempting to start but not cranking. ///ed customer for for compressor replacement. ///ed 834.75 plus ///. Ordering compressor, non UV dryer and access valve and condenser. Need 3hr sealed system. Parts are covered. ; ordrng 1 W11592009 (Compressor) and 1 W11548259 (Condenser) and 1 W11506635 (Access valve) and 1 W10843121 (Non UV dryer) and 1 OillessGauges (Oil less gauges) and 1 Nitrogen (Nitrogen) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, TX 78613
Kimo
Job Details: 11/03/2022
Arrived onsite for a washer that is not going into wash. Upon inspection I found that unit was not sending signals to the motor to start wash. I replace the control and tested the unit and found unit operating as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW1
Near Georgetown, TX 78628
Kimo
Job Details: 11/03/2022
"Arrived onsite for dishwasher that has power but will not run. Upon inspection I found that the door lock was not plugged in, I plugged the door lock back in and attempted to run a cycle and found that the unit still would not run. I then bypassed the door lock and ran a light wash cycle and found that the unit ran as designed. I ran the drain pump a total of 3x through out all my tests. ordrng 1 WPW10404412 (LATCH-DOOR)"
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, TX 78757
David S
Job Details: 11/03/2022
Arrived on site for Samsung washing machine going out of balance. I inspected the unit and work area. I put the unit into service mode and verified all Components are working. I pushed down on the inner basket and found the shocks returning to normal position unevenly.
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/03/2022
"Arrived on site and inspected refrigerator and found it is 60? in both sections. Found frost pattern is good but evaporator fan is barely spinning. Voltage to fan loader is good, also found water dispenser will not run. Found Reservoir is frozen, reservoir will likely thaw in between visits but will bring one back anyway in case it cracked.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WPW10366790 (Reservoir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Kimo
Job Details: 11/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new fc door and rc right door gasket and made sure that they were sealing up properly. The new door however did not come with a nameplate. I am ordering 1x nameplate. ; ordrng 1 W10876598 (NAMEPLATE)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Copperas Cove, TX 76522
David Z
Job Details: 11/03/2022
"Arrived on site to follow up on refrigerator that is not cooling properly. Examined unit and found that the freezer evap is completely frozen over again. Thermistor was secured on last visit. Ordering updated control and evap harness to resolve. Harness has connectors that likely separate when iced up, new control resolves defrost issues as well. Office to schedule when all parts arrive. ; ordrng 1 W11546681 (Freezer Harness) and 1 W11546690 (Control) and 1 W11546610 (Heater) and 1 W11437914 (Thermistor Clip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 11/03/2022
Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Charged unit with nitrogen to check for leaks and found leaking at discharge line. Cleared unit. Replaced dryer and corrected leak. Pulled vacuum and held. Charged per spec and ran unit. Allowed to run 15 minutes. Unit cooling and holding. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Killeen, TX 76549
David Z
Job Details: 11/03/2022
"Arrived on site to install new broil element and infinite switch. Replaced parts and retested unit. Found switch is not good. Broil element is now fully running even when not set to broil, and being energized by the control. Control appears to have a shorted relay causing the circuit to remain closed and constantly power the broil, it's much hotter than before. Ordering control to resolve. ; ordrng 1 W11567368 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2022
Arrived on site to test unit for light staying on. Found cooktop light was staying illuminated. Recommend replacing control. . ; ordrng 1 W11545876 (Control)
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer described the noise as being that of placing an old baseball card in the bicycle wheel and listening to it flap against the spokes. They advised that since they cycled the power to the unit and left it off for a while, once they plugged it back in, it hasnt made the noise anymore. I placed the unit in diagnostics and tested all fans and the dampers and the unit is operating as designed. I checked for error codes and found none. I pulled the unit out and inspected the condenser fan and found it operating as designed and no obstructions. I recommended that the customer get a video of the noise, if it happens again, and call it in for service. I could not duplicate the noise at this time. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4AB5
Near Cedar Park, TX 78613
Paul
Job Details: 11/02/2022
Arrived onsite for a refrigerator not cooling correctly in either compartment. I found the evaporator only frosted on the first loop. The unit will required a SS repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Paige, TX 78659
Joe Z
Job Details: 11/02/2022
"Arrived onsite for F1e3, then f5e3 Control panel, first f1e3 . Upon arrival ran diagnostics and got. F2-E1 stuck or shorted key, F5-E1 door latch motor not operating. During test mode found many components not operating. Removed top panel and found rodent nest found control board shorted and wires chewed. Uploaded pics to SD. Unit needs main control, console and main wiring harness. Stopped diagnostics there.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS0
Near West Lake Hills, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and determined that the feature causing the unit to compact was the optional long compact switch. Advised customer on findings. No part needed.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Round Rock, TX 78664
Vincent
Job Details: 11/02/2022
"Arrived on site for range, inspected unit and work area. CX complaint was Console has stoped responding properly. Tested unit and console when pressing a button it entered all different settings. Will need to replace console to fix the problem.
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Austin, TX 78702
Matthew
Job Details: 11/02/2022
Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found standing water in tub and unit not draining properly. Removed water manually and inspected drain pump. Found pump energizing but not pumping water. Found debris blocking motor from spinning. Removed debris. Tested unit and unit is now functioning properly. Job complete. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78733
Wesley
Job Details: 11/02/2022
"Arrived onsite for adjuster. Failure, found missing positioner and retainer. Installed new adjuster and new positioner. Used industrial ties to secure in place of retainer clip.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a dishwasher with an upper rack not staying in position. Found adjusters broken and replaced them with updated parts. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near San Marcos, TX 78666
Andrey
Job Details: 11/02/2022
"Arrived on site to test unit for no power, tested unit found motor ceased up due to excessive amount of lint buildup inside unit, removed all lint buildup replaced motor, tested unit, unit is now running as designed heater is engaging properly, advised customer to clean vent but customer stated that it has been recently serviced, unit is running as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSSA
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
Arrived onsite for a dishwasher that will not turn on. I found no power to the unit. I found the wall receptacle loose. The receptacle feels like it has separated in the wall. I was able to wiggle the plug and get the dishwasher to turn on. I showed the CX this and they are going to get the receptacle changed.
We serviced a
KENMORE REFRIGERATOR
Model 106.570346
Near Lakeway, TX 78734
Luis
Job Details: 11/02/2022
Arrived on site for no ice. Ran diagnostics on optics failed found paint chipping in icemaker mold estimate for repair.
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect microwave fan being too loud. Upon further inspection, the customer turned the venthood fan on and immediately it began to make a loud rattling noise. I lowered the venthood cover and found the left fan blades were broken (photo). I also found the connector shaft between the right and left fans was broken (photo). I researched the fan and found it to be from two different vendors. I removed the broken piece of the shaft and tested and the right blower fan is operating as designed. Customer advised they were good with it until they can get a new unit. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78628
Maurice R
Job Details: 11/02/2022
Arrived onsite for dishwasher with no power. On inspection found the outlet had no power. Plugged the unit into the disposal outlet and the unit powered on. Ran unit in diagnostics mode and it worked as designed..No water leaks detected during service.
We serviced a
GE RANGE
Model JS760BL3TS
Near Briarcliff, TX 78669
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected range and could not find how to access make element. Spoke with SW and on this model entire oven cavity needs to be uninstalled. Call would need to be waived for at least two hours if not three. Bake element
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIP15PRXX0
Near Austin, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and replaced the external drain pump and tested for leaks. Tested for function. Unit is now operating as designed. Advised customer on repair. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
David S
Job Details: 11/02/2022
"Arrived on site to into previous diagnosed part. I gained access to the sump and motor, and replaced it with new. I reassembled the unit and tested it. It is now working as designed.
We serviced a
SAMSUNG DRYER
Model DV331AEW/XAA
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
Arrived onsite for a dryer that will not heat but everything else works. I confirmed the CX complaint and found the dryer fully functional but not heating. I found the heater open. I vacuumed all the lint out of the dryer and replaced the duct heater assy. I tested the unit and found it working as designed. I checked the vent air flow and advised the customer to get them cleaned. Call complete.
We serviced a
GE OVEN
Model JT5000DF3BB
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found f20 & f76. Attempted to clear the codes and the control panel would not respond. I cycled power to the unit and tested temps and the unit is heating properly. Following the tech sheet for the error codes, I advised the customer that the main control and control panel would need to be replaced. Unit was left powered on. Job completed."
We serviced a
JENN-AIR OVEN
Model JJW3430WS02
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/02/2022
Arrived on site to replace tod. Found red wire at junction completely melted.
We serviced a
FRIGIDAIRE WINE COOLER
Model FGWC5233TS
Near Austin, TX 78759
David S
Job Details: 11/02/2022
"Arrived on site for FRIGIDAIRE wine cooler not cooling. I inspected the unit and work area. The customer also stated that door has never closed correctly. I found both fans working and the unit at room temperature. I pulled the unit out and found the top right hinge bent and the chassis dented inwards, causing the door to spring open from the gasket being over compressed. I spoke to the customer about the door and how there is no repair available for that. She is going to replace the unit.
We serviced a
WHIRLPOOL OVEN
Model GMC305PRS01
Near Lakeway, TX 78734
Kevin
Job Details: 11/02/2022
"Arrived on site and found oven bake or broil not heating. Uninstalled oven and found thermostat has failed. After replacing it Oven is heating properl
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Maurice R
Job Details: 11/02/2022
"Arrived onsite for previously diagnosed parts. Installed the gear case, tested unit in diagnostics mode and the unit operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Lakeway, TX 78734
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected washer and ran all functions in manual diagnostic cycle and everything checks good. Inspected gear case assembly and there is no issues everything checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Marble Falls, TX 78654
Kimo
Job Details: 11/02/2022
"Arrived onsite for a rang oven that is not igniting, i spoke tithe office manager before going to the appointment,upon inspection I found that the control was not sending voltage to the ignitor, I then tested the ignitor and found it good I replaced the control and tested unit and found unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Austin, TX 78729
Vincent
Job Details: 11/02/2022
"Arrived on site for washer, inspected unit in work area. Customers complaint was making loud noise while spinning. Enter diagnostics and found error code F2E1. Im then ran a test cycle and heard noises coming from gearcase. advise customer that your case slider and the rotor will have to be replaced. I also advise customer that we will not be able to honor our one year warranty in parts because the unit is being used as a commercial. I replaced the parts and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near New Braunfels, TX 78132
Andrew
Job Details: 11/02/2022
Arrived on site to test unit for ice chunking and leaking around dispenser area. Found main inlet was weeping causing issue. WAter pressure correct at 55psi. Noticed condensation and corrosion spot on rear of unit. Took temp reading with laser reader and found corrosion spot was about 20 degrees cooler than rest of our cabinet areas. Called Techline for concern with possible insulation. Techline confirmed concern stating unit would not be repairable . Was advised to have customer contact whirlpool for warranty verification.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Spicewood, TX 78669
Kevin
Job Details: 11/02/2022
"Arrived on site and inspected range and found right oven door latch is melted.
We serviced a
GE WASHER
Model GTW490ACJ1WS
Near Leander, TX 78641
Paul
Job Details: 11/02/2022
"Arrived onsite for a washer that will start and show sensing and add water but will not advance. I checked stored codes and had an 8 pressure switch failure, 26 out of balance load, 7 max fill pressure detected, 14 lid lock failure, 19 UI time out, 17 dry load sense timeout, I tested the fill valves and I found the hot water wall valve turned off. I turned it on and found the hose leaking at the wall valve. I tightened the hose to stop the leak and finish testing. I tested all valves and they worked as designed. I tested the pressure sensor and found it working properly. I ran the unit in agitate and spin. Both worked as designed. I tested the suspension and found it good. All pumps were working as designed. The customer had a new set of hoses and asked if I would install them. I replaced the hoses and started the load of towels the washer had in it when I arraigned. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Andice, TX 78628
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator ice maker not working and temps. Upon further inspection, I found the ice maker had been removed from the unit. I tested temps in the Fc=67 degrees and RC=65 degrees. I disassembled the FC section and removed the evap,cover and found a ball of ice in the upper right corner of the evaporator. I advised the customer that the unit needs a sealed system repair which is still covered under warranty with the manufacturer. I advised the customer that the main control would need to be replaced along with the sealed system components and out company could do the repair, but they would need to get the manufacturer to send them the parts then we could schedule return service and get the repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Smithville, TX 78957
Joe Z
Job Details: 11/02/2022
Arrived onsite for TOP DOOR GASKET HAS A TEAR AND DOOR WILL NOT SEAL WELL.. upon arrival found Right side door gasket has failed. Need to replace right side door gasket. Replaced gasket. Formed gasket with heat gun. Leveled the unit. Door now. Closes correctly. Job complete .
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78748
Scott
Job Details: 11/02/2022
Arrived on site for dryer tumbling but not heating . Checked and found one leg missing at block . Could slightly twist plug in outlet and get full voltage at block . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Woodway, TX 76712
Tyler
Job Details: 11/02/2022
Arrived on site for refrigerator needing previously diagnosed filter housing. Upon arrival reconfirmed issue then install required part and tested unit and found no leaks from the filter housing and filter no longer popping out of place. Call complete
We serviced a
LG REFRIGERATOR
Model LFC25765ST/00
Near Georgetown, TX 78626
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a refrigerator that has ice clumping in bin. Found sediment deposits in icemaker causing cubes not to release. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Round Rock, TX 78665
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a washer that is filling when not in use. Found water valve seeping and replaced valve. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78750
Vincent
Job Details: 11/02/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was led lights out. Found the freezer module out. Replaced it under Special project #: S191AQ. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG COOKTOP
Model MEC4536WC00
Near Austin, TX 78735
Scott
Job Details: 11/02/2022
Arrived on site for burners getting too hot . Ran test on burners . Burners are cycling properly . Couldnt find any issues with cooktop. Unit is operating normally .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78721
Matthew
Job Details: 11/02/2022
Arrived onsite to replace mash motor assembly provided by customer. Explained that this is a one time fix not covered by out 1 yr warranty due to customer supplying parts. Customer understood. Replaced motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete .
We serviced a
GE REFRIGERATOR
Model GFE29HGDABB
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided several videos of the noise, which in one video, I could see they were placing their phone at the back of the unit. I placed the unit in diagnostics and tested all fans and compressor and could not duplicate the noise. I pulled the unit out and inspected the condenser fan and found the plenum not attached to the coil correctly and the condenser fan leaning forward at the top. I adjusted the plenum and fan and corrected the stance on the fan and retested. Fan is operating as designed and is balanced. No water leaks observed during service, job completed."
We serviced a
LG RANGE
Model LRE3083ST/00
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect range oven controls not working. Upon further inspection, I tested the unit and found some of the numbers would function with different selections and the front left burner would not turn on when pressing the control button. I inspected the control and found it good. I removed and replaced the control panel and tested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS03
Near West Lake Hills, TX 78746
Wesley
Job Details: 11/02/2022
Arrived onsite and repaired unit ice dispenser issue. Found shaft had slipped on retainer coupling and was not connecting with the bin auger key. Repaired existing shaft. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 11/02/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in fc caused by miscommunication between sensor and control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2022
"Arrived on site to inspect microwave error codes. Upon further inspection, the customer provided their proof and advised that they attempted to heat up an item and after three attempts an error code of F1E4 appeared in the display. They advised they cycled power to the unit and it continued to fail and they have not used it since. I placed a cup of water inside the unit and tested and it operated as designed. I cycled power to the unit and removed the control panel and inspected the main control. I found no burnouts on the control. Due to the error code, I replaced the main control and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78739
Leonardo
Job Details: 11/02/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need to replace sump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXTL01
Near Lakeway, TX 78734
Luis
Job Details: 11/02/2022
"Arrived on site for no ice. Ran diagnostics on optics failed found paint chipping in icemaker mold,replaced optics and icemaker icemaker ran through a cycle and filled with water.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Matthew
Job Details: 11/02/2022
Arrived onsite for dishwasher leaking. Upon arrival inspected unit. After a few minutes of running found unit leaking from diverter section of motor. Replaced motor assembly and tested. Unit is no longer leaking. Working as designed. Job complete