We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/29/2021
Arrived on site for gas range handle above the handle of the oven a piece is becoming detached. Found upper trim had a small amount of play. Removed upper trim and found one of the screws inside the door panel was not tightened down all the way. Tightened this screw down but didnt make a bid difference in the play. I used sealer to fill in the small gap as best I could to reduce the play. Door is not damaged and a small amount of play is normal due to the minimum of two screws used to mount the upper bracket. Mounted door back onto range and had the customer see the play was a better but still there. Explained the play would not effect the oven from retaining heat and the play is not abnormal. Door is secure and opens and closes as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78723
Robert
Job Details: 11/29/2021
Arrived on call for complaint of no ice. Ran diagnostics got code E1 for temperature in ice compartment. Ran test for evaporator fan and no fan motor. Will need fan motor to complete. ; ordrng 1 W11224591 (Fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS2
Near Austin, TX 78739
Leonardo
Job Details: 11/29/2021
Arrived on site to test unit for unit leaking. Found unit leaking from diverted motor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found no rinse agent in the dispenser and advised customer on necessity of use. Also advised on best cycles and options for best performance. No leaks were found at time of service and no further repairs needed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
Arrived on site for NOTHING COMING ON AT ALL - CHECKED BREAKER. Found thermal fuse had no continuity and had shorted. Removed thermal fuse and installed new thermal fuse. Oven turned on and preheated as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78739
Luis
Job Details: 11/29/2021
Arrived on site for led issues. Diagnosed a defective led,replaced lower left side led module in fresh food section,after replacement all leds working as designed.
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/29/2021
Arrived on site to diagnose a cooktop that has a burner not working. Found rf element failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Seguin, TX 78155
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not cooling normally due to defrost error, upon inspection found the Evap covered in ice causing issues, instructed customer to defrost Office to reschedule ; ordrng 1 W10843055 (CONTROL)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522AS1
Near Lago Vista, TX 78645
James
Job Details: 11/29/2021
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TB
Near Killeen, TX 76542
Al
Job Details: 11/29/2021
Arrived on site and inspected microwave apparently causing the customers breaker to cut off. Ran a bowl of water on the 2 minute water cup test and unit heated. I did this twice approximately 5 minutes apart and unit heated. I did notice the door was off and had to lift it up to close it and the switches or latch assembly was possibly contributing to the malfunction. Ordering the latch kit with choke, fuse 20 amp and door. No parts on hand ; ordrng 1 WPM0805101 (FUSE 20 A) and 1 5304523456 (LATCH W/ CHOKE KIT) and 1 5304509593 (DOOR ASEMBLY)"
We serviced a
GE OVEN
Model JTP28B0F7BB
Near Killeen, TX 76549
Tali W
Job Details: 11/29/2021
"On site for oven not cooking properly. Set to 350. At preheat sound, unit temp was 320. High 368, low 340, average 350 degrees after initial preheat. Found both light bulbs burnt out. Ordering control, temperature sensor, and bulbs. Office to reschedule. ; ordrng 1 WB23T10015 (Temp sensor) and 2 40A15 (Bulb)s"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Robinson, TX 76706
Jonathan M
Job Details: 11/29/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Spoke to SW and was able to locate the correct part number.; ordrng 1 Wp8299779 (Timer)
We serviced a
KITCHENAID MICROWAVE
Model KCMS2255BSS1
Near Austin, TX 78733
James
Job Details: 11/29/2021
found when microwave opened the interior light comes on and turn table turns. also found lights missing on display. unit has failed switches and control.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Liberty Hill, TX 78642
Kimo
Job Details: 11/29/2021
"Arrived onsite for range with F1E0 Internal board failure on display. I tested unit by preheating the oven at 350 and found that the unit would stop heating and show f1e0 even after power cycling the unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakeway, TX 78734
Brandon
Job Details: 11/29/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from hole in drain hose, I replaced drain hose, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/29/2021
Arrived on site for refrigerator leaking water. Ms. Douglas was unaware of work order and will contact us with their work order# when found. Informed customer if unit is in RV it will most likely need to be uninstalled for service. Left information for customer to contact us. ; ordrng 1 Unavailableforservice (See service performed notes)
We serviced a
WHIRLPOOL WASHER
Model WFW9290FC0
Near Austin, TX 78735
Kevin
Job Details: 11/29/2021
"Arrived on site and found customer is experiencing leaking during the clean washer cycle. Water is flashing out of vent on the left rear of the washer during the cycle, took one picture. Recommend it that clean cycle not be used to prevent this, the same results can be achieved by running a heavy duty cycle with the cleaning product, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
"Arrived on site for no cool fridge . Replaced start device and cap. Still clicking and compressor not running . Getting amps around 8a when trying to start . Ordering , compressor,evap, ui drier , service port . Weigh for 3 hrs . Also found door switch in fresh food is missing . No water leaks detected at time of service. Call to set return ; ordrng 1 Uvdrier and 1 Service port and 1 Weigh 3 hrs and 1 W10575980 (Compressor) and 1 W10570565 (Evap) and 1 W11428639 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
Scott
Job Details: 11/29/2021
Arrived on site for water not shutting off to icemaker . Found valve sticking open . Ordering IM kit with valve . Recommend swapping out ice maker at same time . Water is shut off at this time . Call to set return .; ordrng 1 1129313 (Ice maker kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Noah D
Job Details: 11/29/2021
"Arrived on site to inspect unit for not draining normally and leaking into fridge, upon inspection found the drain pan with a smaller outlet hole then normal, replaced drain pan with new sized drain pan and reattached all parts. All functions worked. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/29/2021
Arrived on site for WATER IS NOT COMING IN--WONT START A FULL CYCLE--IT MAYBE NOT BE DRAINING EITHER? Placed in diagnostics and no error codes came on. Ran diagnostics cycle and could hear diverter struggling and motor making noises that werent normal. Removed sump and motor and installed new sump and motor. Ran diagnostics again and dishwasher is running as designed.No leaks detected. Job completed.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Kimo
Job Details: 11/29/2021
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
Wesley
Job Details: 11/29/2021
Arrived onsite and restored function of unit by installing the new vent fan motor assembly. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bastrop, TX 78602
Matthew
Job Details: 11/29/2021
Arrived onsite for unit taking too long to wash. Found error code F0E2 over suds. Checked fill valve by running both hot and cold water. Unit fills correctly. Ran unit on auto test and unit tested correctly. Found customer ran deep cycles with extra rinses along with too much detergent. Instructed the customer to not overfill the unit with detergent. Cycle selection and over detergent will lead to longer wash times. Cleared codes and calibrated unit. Unit is functioning as designed. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator ice maker leaking and the freezer light not working. Upon further inspection, I found the FC light operating as designed. I inspected the ice maker in the RC section and found it had stopped mid-cycle. Placed the unit in diagnostics and checked for error codes to the ice maker in test 56 and found E2-motor lost position. I tested the ice maker harvest in test 57 IM failed. Due to the many service calls for the ice maker leaking water, I am ordering the UI, hv control, inlet valve, dual valve, ice maker and No water leaks observed during service, office to schedule return service due to the availability of parts.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11405309 (UI) and 1 W11224256 (HV control) and 1 W10865826 (Inlet valve) and 1 WPW10341329 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator losing power intermittently. Upon further inspection, I checked the pantry harness and found it good. Checked the pantry control and found it good with no water in the reservoir. Placed the unit in diagnostics and tested and found the unit operating as designed. Customer advised that the unit will shut down with no lights on and not cooling and the UI will be on showing PO. I inspected the RC evaporator and found the drip pan badly warped. I could not get the unit to duplicate wha the customer hsbeen experiencing with the unit turning off. I am ordering the power board and per service pointer W11092686, I am ordering the RC evap drip pan kit, RC evap motor/harness and CNOTE-SHIMS, CNOTE-AUTHORIZATION. Upon return, I will replace the power board and RC evap drip pan kit and motor/harness. No water leaks observed during service, office to schedule return service. ; ordrng 1 W11457241 (Drip pan kit) and 1 W11087438 (RC evap motor/harness) and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (SHIMS)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Lou
Job Details: 11/27/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Lou
Job Details: 11/27/2021
"Arrived on site to inspect refrigerator water dispenser not working properly. Upon further inspection, I tested the water dispenser and the water was flowing slowly and not filling 8oz in the proper amount of time. I found the ice in the bin was very small cubes. I tested the water flow without the filter in place and got the same results. I removed and replaced the filter head and retested and got the same results. Removed and replaced the dual valve and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit with power as I tested voltage at the terminal block (248V). Cycled power and tested the thermal fuse and found it open. Tested the bake and broil elements and found them both within ohms range. I removed and replaced the fuse and retested the unit and I got 248V at the element and the unit is heating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC drawer slides failing, I removed and replaced the both slides and tested. Unit is operating as designed and the FC door is sealing properly. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GDF570SGF4WW
Near Georgetown, TX 78633
Lou
Job Details: 11/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, I previously found the TOD bad and the float switch bad. I removed and replaced the TOD assembly consisting of the sump motor, harness & TOD and the float switch. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5ES6
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for ice maker not making ice. Upon arrival found unit ice maker motor wheel damaged.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not working, found failed drain pump and leak coming from drain hose, ordering parts. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found blown thermal fuse and advised customer have Vents cleaned to prevent repeat failure.All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JMW3430DP01
Near Austin, TX 78749
Kevin
Job Details: 11/24/2021
"Arrived on site and found interior cabinet light is out, replaced bulb, harness, micro computer, and transformer and it is now working properly and heating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW4
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found timer failure symptoms unit would not finish cycle and rinse. Repaired unit by replacing timer aAdvised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found fresh food evap frozen over.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PEXHW00
Near Kyle, TX 78640
Kevin
Job Details: 11/24/2021
"Arrived on site and replaced defrost timer again, spoke with SW and made sure that black wire is in the correct spot. Refrigerator is now running again recommended a customer monitor it for correct operation, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint of not draining. Found pump 120v but not working. Replace pump and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Granger, TX 76530
Tommy
Job Details: 11/24/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint leaks inside freezer. Found the valve not closing completely. Will need valve to complete. ; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Kyle, TX 78640
Jacob
Job Details: 11/24/2021
Arrived onsite to replace switch to the unit. Replaced part. However customer noticed that the door is the issue as it is not fully closing to hit the switch to get the unit started. Ordered parts. ; ordrng 1 W11122123 (Front panel) and 2 W11116026 (Receiver hinges)s and 2 W11116025 (Hinge)s
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS01
Near Webberville, TX 78653
Matthew
Job Details: 11/24/2021
"Arrived onsite to install previously diagnosed parts. Found that only the center burner head needed to be replaced. Replaced center burner head. Tested center burner head and burner works correctly. Tested All burners, all burners are working correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Installed drain pump motor. Test unit and unit drained correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, TX 78613
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose dishwasher not draining, upon arrival I gained access to the unit and found that the unit has proper power but the Console is unresponsive, the customer explained to me that glass had broke inside the unit and was inside and beneath the filter, I found that the drain pump was seized by the glass causing the control to fail.; ordrng 1 W11305297 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS00
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not cooling, found failed thermostat, I replaced thermostat, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78728
Taylor M
Job Details: 11/24/2021
"Arrived on site to replace previously diagnosed parts, upon arrival I gained access and replaced the drip pan, UI and control, the unit is now operating properly as designed, I informed the customer that the unit will take a few hours to get down to temp. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 11/24/2021
"Arrived on site ,replaced tub . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not having tip bracket and not being calibrated, upon inspection found the unit did not have a tip bracket installed and no previous install area, customer will need to contact builder ASAP to have bracket installed. Tested bottom oven and found no issues. Complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site for dishwasher not washing properly. Started normal cycle. Unit filled and started washing.
We serviced a
WHIRLPOOL RANGE
Model W27100B
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
Arrived onsite to replace the bake element. Replaced part. Tested the unit. Unit tested good. No issues at this time.Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Scott
Job Details: 11/24/2021
"Arrived on site for unit not starting . Found unit is starting but making very loud noise ordering motor ,blower wheel, noise kit , pads . Call to set return ; ordrng 1 W11322192 (Motor) and 1 697772 (Blower wheel) and 1 W11378591 (Noise kid) and 6 W11113654s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details: 11/24/2021
"Arrived on site for refrigerator needing previously diagnosed hv, ui controls + evap FC motor. Upon arrival installed needed parts then reassembled unit. Formed customer unit would need 24 hrs to cool and stabilize temps. Call complete"
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Waco, TX 76708
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator fan assembly and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Luis
Job Details: 11/24/2021
Damaged compressor will need to order a new compressor. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and tested unit for long dry times and found unit is not air flowing well. Advised customer on having vent cleared. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not turning without a loud clicking noise, upon inspection found the unit clicking due to debris in liner of drum, removed debris and the unit worked correctly. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48Qvs02
Near Austin, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site to replace parts for right side door, I had to order additional parts. ; ordrng 1 WP2307857 (Extension)"
We serviced a
GE OVEN
Model ZET1PH1SS
Near Austin, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of F73 error code, I flipped the breaker, tested unit, unit tested good until it reached 350, turned oven off and the error code appeared again, called GE, they recommended replacing the temperature UI control, ordering part. ; ordrng 1 WB27X24643 (Temperature UI control)"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
"Arrived onsite for unit not heating. Checked all fuses and the element and all checked good. Checked the unit under a load, and the power would disappear for the full 240v to get the element to kick on, power is not staying consistent. Let customer know of the issue. Let them know if we get called back for the same issue and its a power failure from the wall side the. They will be charged for the visit. No other issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Cedar Park, TX 78613
Taylor M
Job Details: 11/24/2021
"Arrived on site to replace previously diagnosed console, I gained access to the unit and removed the console and replaced it, the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/24/2021
Arrived on site for DW-SP-S17304 heating elm upgrade. Tried pulling out dishwasher but it would not come out. Found legs were lowered all the way so dishwasher wont go down any further. The current flooring was installed on top of the previous flooring. Found countertop had a lip preventing the front of the dishwasher from tipping far enough forward to allow me to walk it out. Explained to customer they would need to make the dishwasher accessible in order for the heating element to be replaced. Customer stated the dishwasher works fine.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78747
Kevin
Job Details: 11/24/2021
"Arrived on site and inspected dryer and found it is making a scraping noise, disassembled dryer and found several pieces of pocket debris stuck in felt ring. After removal dryer is quiet and running normally. Recommended to homeowner that vent to the exterior of the home be cleaned by a service, airflow is restricted, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Scott
Job Details: 11/24/2021
Arrived on site for leaking icemaker . Found fill tube extension too short causing water to miss icemaker and run down back wall. Replaced extension tube . Ran harvest all checked normal. No other issues found or leaks found . Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of unit not dissolving soap, found weak wash motor, I replaced motor, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Taylor, TX 76574
Matthew
Job Details: 11/24/2021
Arrived onsite for range bake and broil functions not working. Tested unit and found relay on main board seemed to be functioning. Both igniters not sparking. DSI board not sending voltage to igniters. Will need to order DSI board and return with Main control and igniters.; ordrng 1 WPW10511278 (DSI board) and 1 WPW10333842 (Broil igniter)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
Arrived on site for unit with no power. Found good fuse and 120 at control board. But unit not powering on. Replaced control board and still found unit not powering on. Upon further inspection found issues with display and keypad. Ordering keypad and display. Office to reschedule ; ordrng 1 W11184551 (Control) and 1 W11333816 (Display) and 1 W11342846 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Elgin, TX 78621
Matthew
Job Details: 11/24/2021
"Arrived onsite for right front burner not functioning properly and error code on display. Upon inspection found internal board failure code and char marks on right front and left front infinite switch. Will need to order main board, FR and FL infinite switch. Office to reschedule. ; ordrng 1 W11256088 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near Copperas Cove, TX 76522
Al
Job Details: 11/24/2021
Arrived on site 2/2 for an install of parts from previous tech diagnosis. Discovered the leaking was coming from the line from the valve to the freezer on the back wall. Call CS and confirmed the parts needed to complete the repair. Ordering the water line and clamps ; ordrng 1 Research (1/4 inch water line from valve to freezer 4 feet of tube) and 1 Research (1/4 inch water line from valve to freezer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not cooling properly and leds being out. Upon inspection found the units compressor pulling about 2.6 amps when powered, the compressor was getting very hot within 30 min, checked drawer control and found no corrosion, all lights in deli drawers are strong, upper lights flicker, freezer flickers. Buzzing could have come from overheating compressor, ordering sealed system, inverter tested good and powered compressor, ordering led board. Office to reschedule ; ordrng 1 W10832994 (COMPRESSOR (M037)) and 1 WPW10143759 (DRIER) and 1 W11506635 (Access) and 1 W10630535 (Evap) and 1 W10248589 (Evap) and 1 W10804160 (LED POWER BOARD) and 1 W10843353 (Module)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for washer not filling. In diagnostics, found F8E1 long fill/no fill. Cleared error. Found hot water valve at wall turned off. Turned on and tested. Both hot and cold water valves functioning. Found slight leak from hot water valve at wall. Informed customer to contact apartment maintenance for repairs. Turned hot water off and advised customer to only used cold water cycle until repairs have been made. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. In the unit on the work area. Replaced the heater and tested the unit. The unit began to work out designed with no leaks present. Unit heated at the end of the diagnostic cycle indicating the unit is working like it should.Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for dishwasher not going through wash cycle. In diagnostics, found F4E3 wash motor not running and F7E1 heater disabled. Ran diag cycle. Unit filled, but didnt start wash cycle. Unit requires control and wash motor.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/24/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Powered on range and oven preheated to set temp. Oven ignited on second and third high temp as designed. On my first visit it was only igniting on the first high temp. Now it continues to ignite consistently to keep the preheated temp. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDM03FTSS3
Near Canyon Lake, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not starting cycle. Upon inspection found the dishwasher did not start due to a latch problem, bent the strike and unit worked normally; ordrng 1 W10077360 (LATCH ASSY)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Killeen, TX 76543
Al
Job Details: 11/24/2021
"Arrived back on site to install previously ordered parts. Checked continuity at the heater and heater check out ok. Removed and replaced the ADC and defrost bimetal. Reassembled and advised the customer to place a bottle of water inside the freezer compartment and when it freezes, itll be ok to add food. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78754
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Ran diagnostics all checked normal. Found water coming in from wall . Unit is high and dry , no water leaks detected at time of service with washer . Job complete"
We serviced a
MAYTAG MICROWAVE
Model CMV1000ADB
Near Hillsboro, TX 76645
Jonathan M
Job Details: 11/24/2021
"Arrived on site for a microwave that still has issues with the fuse blowing. Inspected unit and work area. Found the fuse completely blown and checked my door switches. Found the doors which is fine and dad magnetron checked good electrically. Spoke to CS and was advised to replace the door switches in case there was an issue under a load. Replaced the door switches and fuse and tested the unit.Was advised that due to the low side being taken out of the equation, the issue would either be with a high side item or the main control. .; ordrng 1 56001103 (Magnetron) and 1 Wpm0805101 (Fuse) and 1 56001108 (Transformer) and 1 56001109 (Capacitor) and 1 Wpr9800486 (Diode) and 1 56001174 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Austin, TX 78756
Luis
Job Details: 11/24/2021
Arrived on site for water dispenser issues. Water works with filter removed once filter installed no water diagnosed a defective water filter housing. Replaced filter housing tested water dispenser with filter installed unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of leak, found customer using pods inside the dispenser as well as a cap inside the dispenser causing unit to leak. I removed cap and pod build up, unit tested good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Clifton, TX 76634
Jonathan M
Job Details: 11/24/2021
Arrived on site for a microwave with a broken vent grill. Inspected unit and work area. Confirmed the customers complaint and replaced the vent grill. Tested the unit and it is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Austin, TX 78726
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with no cool in the refrigerator compartment, I gained access to the service diagnostics and verified functionality of the fans and the thermistors, found all checked good, I gained access to the Fresh food Ui, I found no corrosion, I gained access to the harness to the fresh food ui and found no broken wires. I gained access to the evap and found frost build up at the rc evap, I pulled out the unit and removed the back plate, I gained access to the drain tube and removed it, I found that the drain tube was completely clogged on all ends, I removed the clog and informed the customer of the issue, the customer is going to defrost the unit for 48 hours due to not utilizing the fridge at the time due to the no cool, the unit is operating properly as designed aside from the no cool in the rc due to frost build up from the clog, customer will contact if any issues persist post defrost, Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/24/2021
"Arrived onsite for a refrigerator that is making ice slowly. Inspected unit and work area. Checked freezer temperature and found the unit at 2?F. Attempted to jump the icemaker and found the icemaker would jump, harvest and fill. I did find the ice bin half full of ice. The customer advised they maybe have used roughly 15 to 20 cubes since the icemaker was replaced. They said that the unit made ice fairly well for 2 to 3 days and then completely stopped and only made a handful of batches of ice since. I called Whirlpool Techline and spoke to Bruce SR# 7732323067. He advised that based on the current information and the temperatures being good in the freezer, the issue would have to be with the icemaker. .; ordrng 1 W11546935 (Icemaker)"
We serviced a
ESTATE WASHER
Model TAWX400RQ2
Near Jarrell, TX 76537
Tommy
Job Details: 11/24/2021
Arrived onsite for washer clothes wet coming out. Upon arrival found unit would fill spin and drain but unit is now agitating at all. Found unit gear case covered in rust and oil and damaged ordering unit gearcase. ; ordrng 1 3360629 (Gearcase)
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for unit no cool. Upon arrival found unit compressor ohms out bad unit inverter had signs of burn out r. . Job Completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/24/2021
"Arrived on site to install previously diagnosed parts. Removed drain pump, harness, clutch, and control. Installed new drain pump, harness, clutch, and control. Powered on washer and diagnostics wouldnt come up. Tried turning it on by pressing power and still nothing. Checked voltage at the wall and was getting 120. Tested voltage at control and was getting 120. Removed connector from control to console and control would power on and click the lid lock open and closed then drain pump would start. When I plugged the console back in the control would lose power again. Ordering another control W11419171 and new console W11569437 to complete the repair. Last visit when I replaced the control there was a pop and a short in the brand new control. This must have also shorted out the console. ; ordrng 1 W11569437 (Console) and 1 W11419171 (Control)"
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call to replace previous diagnosed parts. Ran diagnostics and found that the basket is damaged and will also need to de replaced and the control is not sensing water level properly. Will need control. ; ordrng 1 W10752719 (Basket) and 1 W10685236 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not allowing the bottom drawer to close due to a broken slide, upon inspection found the plastic slide broken causing issues. Ordering slides. Office to reschedule ; ordrng 2 W10674708 (Slides)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found restored production of ice and water. However ice production seems slow. Temperatures are good however icebox temp is at 21f even though freezer temp is -1f. Advised customer to watch production
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site for dryer not heating and turning off. Found loose and burnt ground wire on unit. Repaired ground wire with terminal block kit. Tested moisture sensor with damp cloth and is functioning properly. All fuses/thermostats within spec. Unit functioning as designed p. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge not cooling. Solid frost pattern. Heater 38 ohms. Thermistor 1.9K at 50 degrees- out of spec. Also, found evaporator fan hitting outer housing. Replaced FC thermistor and evaporator fan. Evaporator had solid even frost pattern. Unit now functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed parts. Replaced control and valve. Calibrated and tested. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed part. Replaced strike. Tested. Drain pump and latch functioning properly. Unit now able to go through all cycles. Found evidence of water dripping from water hose connection. Inform customer to purchase new hoses. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge cutting on and off and not cooling. On arrival, unit was unplugged. Plugged in and found unit cooling. Found FC door not aligned properly. Unit needs FC left and right slides. Frost pattern was even across evaporator. Size of gap on FC door causing defrost issue. Ordering both slides. Office to reschedule. ; ordrng 1 WPW10397636 (LH FC slide) and 1 WPW10397635 (RH FC slide)"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7HS02
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not heating due to a blower fan error, upon inspection found the blower fan did not spin when called for, took apart unit and found the foam had entered the fan causing the stoppage, removed foam and reattached. All functions returned. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Leander, TX 78641
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose vent hood leaking oil from the corners and near the back of the unit, upon arrival I gained access to the unit and found that the vent hood is operating properly but there is potentially an issue within the chimney housing or the vent going outside with insulation issues causing the oil to build up and leak from the vent hood as well as airflow going both directions, The customer informed me that it leaked most during a rainy day but was not limited to the rain. I explained that the chimney/insulation going through the vent to the outside is an installation issue and will need to be checked to verify proper insulation. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Austin, TX 78724
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Found hot water leaking when activated , cold side is normal. Unable to complete repair at this time due to leaking hot water shutoff . When trying to turn off shut off would start to spray . Left vales as is and recommended having plumber replace both shutoffs . Customer will reach out when shutoffs are repaired to replace valve . No other leaks detected at time of service ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78717
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with the cover to the filter not closing properly, upon arrival I gained access and found the same, I removed the cover and bracket and removed the filter head from the bracket seating, I replaced the bracket and reassembled the bracket, cover, head and filter, the unit is still not allowing for the filter cover to close. I disassembled and reassembled the filter housing completely four times to verify that everything was seated correctly, I found that the issue might be that the top refrigerator liner is warped or loose causing the bracket to flex when installed. I am ordering the cover just incase, will need to contact techline to deem operational status of the unit if the cover does not alleviate the problem. Office to schedule return service when the part arrives. ; ordrng 1 WP67006331 (Filter cover)"
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Kyle, TX 78640
Robert
Job Details: 11/24/2021
Arrived on call for complaint of burners not working. Found the switches working but some of the igniters not lighting. Will need to replace module to complete ; ordrng 1 WB13K10054 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not spinning and washing clothes, upon inspection found the units actuator not engaging cam due to a bad design, replaced actuator and tested unit. All functions worked. Complete"