Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL SF315PEGW "Arrived on site for oven bake not heating. Performed diagnostics and tested oven. Found glow igniter glowing but no flame. Measured amp draw and found at 2.5 amp. Found failed igniter. Removed failed igniter and installed new. Tested bake mode, all tested good."

Near Vernell Way, Round Rock, TX 78664
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for replacement of pre diag parts. R&R all supplied parts and tested good.

Near Spring Hollow Path, Round Rock, TX 78681
Tyler B.

Tyler B.

MICROWAVE GE JVM3160RF2SS "Arrived on sote for hardware missing and not assembled correctly. Had to remove unit, and unit cover and reset cover and install missing screws. Reinstalled unit and tested good."

Near Chandler View Trail, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB835DW3 Arrived on site and found both sides of water valve clogged and not opening when actuated. Long fill and temp fault codes. ; ordrng 1 W10758828 (valve)

Near Roxanne's Run, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and found unit damper open constantly, replaced damper control. All checks good. Now unit is operating as designed."

Near Gatlinburg Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested unit for arcing. All checks good. No symptoms of failure. Advised customer unit is safe to use.

Near Manzano Ln, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site of no ice, removed cutter found broken ice cutter grid replaced ice cutter grid. used 1 WP2313637 (GRID CUTTER) from stock"

Near Water Front Ave, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "Arrived on site for multiple issue. Found icemaker not shutting off due to faulty gears in icemaker. Unit not running though defrost cycle control not running through a forced defrost, found dispenser ice door not sealing due to broken tab on dispenser liner. Replaced icemaker,defrost control and installed ice door kit. Checked operation of ice dispenser door,door sealing correctly. ; used 1 8201756 (ICE DOOR KIT) from stock"

Near Casa Verde, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSF21D4MDM01 "In the hills community. Arrived on site for loose door handles,ice forming in freezer and hinge on bottom of freezer not transferred from old door. Found set screw and door handle screw not installed correctly. Installed and tightened screws correctly to freezer door. Found gap on upper portion of gasket to cabinet,remolded door seal checked door seal,gasket sealing correctly. Customer unhappy only hinge was transferred to new door,hinge is silver and not grey like prev door. Used touch up paint to paint hinge to match fresh food hinge; used 1 80051 (TOUCH UP PAINT ) from stock"

Near W Eagle Dr, The Hills, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for water leaking ran diagnostics found water leaking from housing,checked all tubing no leaks from tubing. Removed filter housing installed new housing,ran diagnostics no leaks from housing and no leaks at tubing unit working as designed."

Near Parkside Rd, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for failed leds removed damaged leds installed new leds powered unit on tested leds all a leds working correctly

Near Purnima Cove, Austin, TX 78739
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to replace wire harness, I replaced wire harness, unit tested good."

Near Darryl Dr, Buda, TX 78610
Brandon C.

Brandon C.

OVEN WHIRLPOOL RBS305PDS1 "Arrived on site for customer door oven door handle loose on right side. Found screws had come out of handle, I reattached handle unit tested good. Handle has been discontinued and I explained that to customer this may not hold if the plastic handle is stripped out. Collected payment on ccLabor 149.99"

Near Towana Trail, Austin, TX 78736
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9150WW00 Arrived on site to replace water valve for washing machine. Replaced a valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to charge balance of repair to credit card on file per homeowner. Job is complete.

Near Paragon Ct, Lakeway, TX 78734
Clif L.

Clif L.

OVEN WHIRLPOOL GBD307PDB7 Arrived on site to replace two thermal fuses and control panel for oven. Replaced all three parts and tested unit. Found all is functioning properly at this time.

Near Sunfish St, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER MAYTAG MHW9000YW0 Arrived on site for customer complaint of loud pop and burning smell at the end of the cycle. Found motor control board had failed. I replaced motor control unit tested good.

Near Chamois Way, Austin, TX 78736
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBSD608EBS01 Arrived on site to replace controls and water valve for refrigerator. Replaced all three controls and smart valve and tested unit. Found all is functioning properly at this time. Prior to performing repair homeowner had video of issue while it was occurring and I was able to verify icemaker arms were in final rest position and not moving through a cycle. No leaks were found at time of service.

Near E Summit Dr, Briarcliff, TX 78669
Clif L.

Clif L.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to diagnose a vent hood that is vibrating abnormally. Tested unit and found large gap behind unit causing no rear mounting service and no rear supporting surface for vent assembly. This is causing abnormal vibration in the unit when motor runs. Also noted lamp assembly is loose and fan blade misshaped. Reshaped fan blade and tightened lamp assembly‘s. All is working properly at this time. builder will need to correct mounting position or add rear supporting surface for unit.

Near Osceola Trail, Austin, TX 78738
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found drain pump blocked with debris from a piece of the old plastic bearing slide on rail that was just replaced. Removed debris from pump and tested unit. Found all this not fully functional and no leaks were found at time of service.

Near Montagna Cove, Austin, TX 78734
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB8000AWS1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found circulation pump leaking through diverter. Replaced circulation pump and tested unit. Found all is functioning properly at this time

Near Long Bow Trail, Austin, TX 78734
Brandon C.

Brandon C.

RANGE KITCHENAID KCGS556ESS02 Arrived on site for customer complaint of flames being to high. Found unit needed conversion kit. I gave kit to customer and instructed that a plumber would have to install.

Near Resaca Blvd, Austin, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW94HEXW1 "Arrived on site for customer complaint of noises during spin cycle. Found vent hose plastic coupling was loose, I reattached, but it will not stay. Ordering hose with coupling. ; ordrng 1 WPW10568614 (hose)"

Near Black Wolf Run, Austin, TX 78738
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of lower oven not heating properly, found temperature sensor was out of range. I replaced sensor. Unit tested good."

Near Avion Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for customer complaint of microwave not working and uib not responding. Found door was broken and keypad shorted out. I replaced door u it tested good.

Near Crandall Rd, Austin, TX 78739
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit intermittently will not start. Customer advise unit will not be able to select cycles. Tested the unit and found the facia UI does not make chime when pressing power. Found the facia is defective due to unable to select cycles.; ordrng 1 W11158455 (FACIA)

Near Old Mexia Rd, Waco, TX 76705
Steve C.

Steve C.

COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.

Near Downsville Rd, Robinson, TX 76706
Brandon C.

Brandon C.

OVEN WHIRLPOOL RBS305PDB12 "Arrived on site for customer complaint of oven not heating, found TOD was open. I replaced TOD unit tested good."

Near Tasajillo Trail, Austin, TX 78739
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for no display. Burner working but panel is not. Test unit and found bad control board. Replaced board and display working and oven turning on. Job complete no leaks present at this time.

Near Waterloo Shore Lane, Austin, TX 78741
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for insulation showing in between glass oven door. Removed door and secured insulation correctly and unit test good job complete no leaks present at this time.

Near Teagle Dr, Austin, TX 78741
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KSIB900ESS1 arrived on site to test unit to test for unit beeping. Test unit and getting F2E0 panel disconnected. Test all connection and found all connection correct. Called tech support and test unit and per tech support wants me to order new board and new harness and new panel. Checked units outlet and outlet test good customer called KitchenAid while I was in the home and they are going to replace the unit. File#7723502911

Near Woodhue Dr, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker mold stripper stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.

Near W 1st St, Lampasas, TX 76550
Arthur B.

Arthur B.

MICROWAVE GE JVM3160RF5SS "Arrived onsite for customer complaint of OTR microwave not heating and shorting out. Tested unit and found magnetron makes an loud noise and zeros out control. Ordering magnetron,HV transformer,capacitor and diode. R/S for 11/30. Unit unplugged at this time.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"

Near County Rd 3343, Kempner, TX 76539
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on job for complaints of no cooling. Confirmed compressor running but not cooling spoke to previous TEC and was asked to order evaporator and dryer. ; ordrng 1 CNOTE (SS TEC) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)

Near Sundance Parkway, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and found unit ff completely frozen through. Scheduling a defrost and returning with Evap harness and cover.; ordrng 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)

Near N Pauley Dr, Hutto, TX 78634
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and installed new shaft. Attempted to remove coupler and found the screw is seized and I am unable to remove. Tested operation and found unit working properly and only the shaft was seized. Job complete

Near N Rim Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and tested operation. Found the noise coming from the damper control. Installed new damper control and tested. Unit working properly. Job complete

Near E Whitestone Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

MICROWAVE GE JVM1730DM1WW Arrived on site and repaired lighting circuit with control. Unit now checks good.

Near Edison Dr, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE AMANA AMV2307PFB0 Arrived on site and called techline for repeat symptom after checking work and testing with new fuse. Techline stated to repair by replacing transformer and diode. Spoke with Andy. ; ordrng 1 W10754523 (transformr) and 1 W10886077 (diode)

Near Adriana Ln, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CUSTOMER IS CALLING AS THEY HAVE A WASHER AND ITS MAKING A SCRETCHING NOISE WHEN SPINNING). I calibrated the washer and in service test mode I selected (12) for high speed spin, which ran as designed with no screeching or grinding. I hand spun the basket and only heard water. I did remove the 4 plastic leveling rings from around the 4 balancing screws, which were causing the unit to be off balance. The unit tested as designed. I zip tied the drain hose and took a pic and attached it. All water lines were dry at the time of service. JOB COMPLETE"

Near Kacie Dr, Temple, TX 76502
Al R.

Al R.

OVEN GE JKP55SP4SS Arrived to install previously ordered parts. I confirmed the original complaint of oven stays locked and removed and replaced the Control and button board. After installation I checked and verified the unit now operates as designed. JOB COMPLETE.

Near Little Elm Loop, Temple, TX 76501
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"

Near Deer Ln, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"

Near Deer Ln, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"

Near Deer Ln, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sandy Oaks Dr, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sandy Oaks Dr, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Sandy Oaks Dr, Seguin, TX 78155
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB4949SDZ "Arrived on site and inspected dishwasher and found no high drain loop installed, after correcting ran a diagnostic cycle and all water left dishwasher tub without siphoning back in. Recommended that customer run a cleaning agent to remove any build up in the drain hose. No water leaks from connections at time of service."

Near Galen Ct, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to install pads. Replaced pads test unit and unit test good door opening and closing correctly no leaks present at this time.

Near Shirley Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for panel not aligned with door. Removed panel and door and installed red hinges. Test unit and unit test good after replacing hinges job complete

Near Arapaho Drive, , TX 78640
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site re installed existing agitator. All checks good. Unit is operating as designed.

Near Co Rd 423, Taylor, TX 76574
Arthur B.

Arthur B.

DRYER ROPER REX5634PQ0 Arrived onsite for customer complaint of dryer timer not working. Removed back panel and found timer motor not turning. Removed and replaced timer assembly. Reassembled and tested. Found timer now works as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Lake Charles Ave, Killeen, TX 76543
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW "Arrived on site, Washer was not completing cycle, replaced failed door latch and control board, Watched a full 30 minutes cycle and it operating properly. All water connections were dry."

Near E Oak Ridge Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DISHWASHER MAYTAG MDBH955AWW Arrived on site for door not latching. Found door latch was broken. Replaced and tested and all water connections were dry.

Near Bridget Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

RANGE GE PHS920SF1SS will need to order relay board in rear of oven that did not get ordered. ; ordrng 1 WB27X20891 (board pcb asm)

Near Belaire Cir, Granite Shoals, TX 78654
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site found no ice, found two failed pumps, The external drain pump, and the recirculation pump, watched it make a slab of ice, all connections were dry, no leaks."

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

WASHER GE WPDH8900J1MG Arrived onsite for customer complaint of front load washer shaking violently when spinning. Found inner basket wobbling inside tub assembly. Advised that AHS will determine if unit is cost affective to replace. Ordering parts that are needed. AHS will be in contact. Unit unplugged at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2 MAN NEEDED) and 3 WH01X10385 (damper - shock)s and 1 WH45X10082 (rear tub asm) and 1 WH45X10101 (washer drum front wi) and 1 WH45X10143 (basket asm)

Near Birmingham Cir, Killeen, TX 76542
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !

Near Pioneer Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !

Near Pioneer Rd, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !

Near Pioneer Rd, Seguin, TX 78155
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for poor washing and unit shutting down . Ran diagnostics got motor failure code . Wash motor try to start but never got going . Replaced sump and motor . Ran test cycle all check good . No water leaks detected at time of service . Job complete .

Near Rockcrest Dr, Austin, TX 78759
James C.

James C.

COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and installed new knobs. Tested for proper operation and found unit working properly. Job complete

Near Spanish Mustang Dr, Cedar Park, TX 78613
Clif L.

Clif L.

MICROWAVE KITCHENAID KBMC140HSSS04 gate code 4626. Arrived on site to diagnose a microwave with a door that is not opening properly. Tested unit and found torsion spring for microwave broken causing the door to be heavier than normal. Replaced torsion spring and tested unit. Found all is functioning properly at this time.

Near Mansfield Dam Ct, Austin, TX 78734
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of CANCELans START button not working still after console replacement. Found unit will need new control board. Found control board W10166188 is NLA. Customer wants unit replaced. Advised AHS will be in contact. No other services performed.

Near Cattail Cir, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new heater,dispenser and control to,dishwasher from prior visit’s rediagnosis. Removed dispenser and heater and installed new replacements. Upon removal of control, found control is not capable with existing control. All molex connectors will no plug up. Advised customer that correct control board is of out stock. AHS will advise on how to proceed. Reassembled and left unit turned off. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD21X21916 (machine control good)"

Near Meagan Ct, Harker Heights, TX 76548
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES1 Arrived on job for complaints of element broken. Needs broiler sent bake. ; ordrng 1 WPW10544951 (elmnt-brol)

Near Spruce St, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on job for complaints of low water pressure. Found the supply hose has low pressure. Customer to call plumber to correct.

Near Meadow Ln, Martindale, TX 78655
Clif L.

Clif L.

MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to replace interior light bulb for microwave. replaced bold and tested unit. Found all is functioning properly at this time.

Near Ranchview Ct, Austin, TX 78732
Clif L.

Clif L.

MICROWAVE KITCHENAID KHHC2090SSS2 Arrived on site to diagnose a microwave that is giving error codes. Tested unit and found F9Q error code. This indicates failed touch panel assembly. Check for broken wiring at door hinge assembly and found no failures. Door would need to be replaced to complete repairs along with possibly relay board. Due to repair cost being over twice as much as replace my homeowner does not want to proceed with repair at this time.door

Near Froke Cedar Trail, Austin, TX 78750
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"

Near FM 466, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"

Near FM 466, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"

Near FM 466, Seguin, TX 78155
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven not heating, I found failed thermal fuse. Ordering thermal fuse. Warranty, same fuse failed. ; ordrng 1 WP8304452 (fuse-thrml)"

Near Black Stone Cove, Driftwood, TX 78619
Arthur B.

Arthur B.

RANGE ROPER FEP310KW4 Arrived onsite for customer complaint of bake feature not working. Removed back panel and found element with no continuity. Removed and replaced bake element. Reassembled. Tested unit. Bake feature now working as intended. No other issues found.

Near Yuma Trail, Harker Heights, TX 76548
Dona W.

Dona W.

MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site for door lock error, found that lower interlock was stuck in the lock position not allowing for door closure. Adjusted interlock and ran unit numerous times. Unit is now heating and running as normal. No error. All operations check good on unit."

Near Abraham Lincoln St, Manor, TX 78653
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for “burning smell, while running” complaint. Inspected unit and found water had never been turned on. Turned water on and tested unit. Unit is performing as designed. No leaks detected, at time of service. Spoke with Bruce, at techline(7723504093). Stated that safety will get report."

Near McCurdy St, Austin, TX 78723
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for “no water entering unit and will not start” complaint. Inspected unit and found controls locked. Unlocked controls and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near N Lamar Blvd, Austin, TX 78753
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC302ESS00 "KRFC302ESS00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10443241 (gasket-fip) and 1 W10821257 (dor-fip ss)"

Near Chadwick Drive, Georgetown, TX 78628
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DC2 "Arrived on site for “electronic control board error and no water dispensing” complaint. Per previous diagnosis, removed and replaced control and inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Rio Vista Ranch Rd, Del Valle, TX 78617
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "WRF535SMHZ00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10910835 (dor-fip, SS)"

Near Tradinghouse Creek St, Georgetown, TX 78633
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replace motor, belt and suspension. Still making noise.found noise coming from cam tried to adjust but still making the noise. Will need a cam to repair unit rescheduled for 11/26/18; ordrng 1 W10721967 (cam)"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replace motor, belt and suspension. Still making noise.found noise coming from cam tried to adjust but still making the noise. Will need a cam to repair unit rescheduled for 11/26/18; ordrng 1 W10721967 (cam)"

Near I-35, Denton, TX 76210
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Replace motor, belt and suspension. Still making noise.found noise coming from cam tried to adjust but still making the noise. Will need a cam to repair unit rescheduled for 11/26/18; ordrng 1 W10721967 (cam)"

Near I-35, Denton, TX 76210
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of freezer temperature concerns, and no ice. Found freezer product temperature was -13 degrees, I replaced main control to solve that issue. Found previous repair company had cut wires at ice maker fill tube. Ordering ice maker fill tube. ; ordrng 1 W11230096 (FILL TUBE)"

Near Bears Den Ct, Austin, TX 78739
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5800SW0 "Arrived on site for customer complaint of loud noise, found motor coupling was broken, I replaced motor coupling, unit tested good."

Near Tranquility Mountain, Buda, TX 78610
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit leaking out of the door, found dog hair build up in between the glass door and rubber door bellow. I cleaned and removed the dog hair and debris, unit tested good."

Near Canna Lily Cir, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFS25EVMS0 "Arrived on site for no cool. Unit powered on,compressor not running,removed evaporator cover,no frost on evaporator. Compressor tried powering on heard starter click multiple times. Pierced system full amount of refrigerant in system diagnosed failed compressor. Removed compressor, installed new compressor assembly and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec let system stabilize unit kept pressure powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor.

Near Yaupon Dr, Austin, TX 78759
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on site for “door not closing” complaint. Inspected unit and found defrost drain clogged. Cleared defrost drain. Unit is performing as designed. No leaks detected, at time of service.

Near Lehigh Dr, Austin, TX 78723
James C.

James C.

COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and tested operation. Found knob is cracked causing it to slip on the valve stem. Upon further inspection I found that the other 3 knobs are cracking as well. Unit will need al 4 knobs to repair. ; ordrng 4 WPW10284885 (knob)s

Near Spanish Mustang Dr, Cedar Park, TX 78613
James C.

James C.

COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site and tested operation. Found that the right rear burner is not igniting. Found that the igniter switch has broken and not keeping the switch stationary on the valve. Also found the left rear switch is beginning to break as well. Unit will need 2 ignition switches to repair; ordrng 2 WP8190913 (swtch-ignr)s

Near Oldenburg Ln, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for IM not shutting off. Found arm bent causing arm to slip out of Braker on IM. Replaced arm from truck stock . Ice maker is now operating as normal .

Near Forest Bend Dr, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL MRT118FFFE00 Arrived on site and found unit operating as designed. Was able t cycle ice-maker and found operating properly. Charged 108.24 and stated that if unit icemaker causes problems in future to call back.

Near E Fox, Granger, TX 76530
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE515S0EB0 "Arrived on sote for switch harness and burner replacement. R&R switch, wire harnesses , all burners, and tested good. No sounds or shorts"

Near Bayland St, Round Rock, TX 78664
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer displaying F6E2 & F6E3 fault codes. I checked stored error codes and found an F6E3, F8E3, & F5E2. I deleted the codes and ran the auto diagnostics test. The door locked and the water fill both worked as designed. The unit completed the test and worked as designed. I found the harness between the UI and the CCU corroded at the UI connector and took pics in SDQP. I cleaned the pins and the connector with an electrical contact cleaned.I tested the UI and it’s functioning as designed. I could not find any other failure with the unit at this time. I went over detergent use with ms and I explained to try the unit to see if it continues to function properly now. Call complete."

Near Little Laura Dr, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "arrived on site for filter stuck and veggies rotting, found filter stuck in reservoir. R&R reservoir and tested good no leaks. Found crisper drawer air controller completely closed. Showed customer my finding and we set crisper to high ."

Near Centennial Loop, Round Rock, TX 78664
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for no heat, found rear fuse open, R&R fuse and tested good."

Near Mozart St, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and tested operation. Found damper not closing. Inspected connections and found red wire to damper position switch disconnected from molex connector and would not seat into connector. Installed new damper and tested. Unit working properly. Job complete

Near Cherry Bark Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found freezer was at 2 degrees. Icemaker was full of ice but bimetal was not sensing temperature. Replaced failed icemaker and cycled new icemaker. All water connections were dry at the time of service.

Near Legends Pkwy, Kingsland, TX 78639
Steve C.

Steve C.

RANGE MAYTAG MGR6775ADS "Arrived on site for the unit to front burners will not ignite. Customer advised previous company try to fix it but was unsuccessful. Found the two front burners holder the screws are broken inside the orfice holder. ordrng 1 CNOTE (AM APPOINTMENT ) and 4 WP400021-1 (screw)s and 1 WP74007961 (holder- or RF) and 1 WP7527P021-6 (HOLDER LF)"

Near S Elm St, Georgetown, TX 78626
Jerry C.

Jerry C.

UNKNOWN UNKNOWN n/a "Arrived to provide specimen. ID verified and specimen provided. Fortunately, no leaks observed during service."

Near S Interstate 35, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI5FSAXFVOO Arrived on site for no cool condition. Observed a compressor cutting on and off repeatedly. Tested compressor windings to find them in working condition. Found compressor start device failed. Replaced start device and unit started up properly. Please note that the water was left turned off due to high pressure. Also note that the filter head and filter we’re not in this product. All water connections were dry

Near Glen Cove, Kingsland, TX 78639
Jerry C.

Jerry C.

MICROWAVE MAYTAG MMV4205DS1 MMV4205DS1 Arrived to inspect door close error. The switches had both gotten out of time and erred in position. I removed and replaced all three switches and interlock assemblies and tested. Operational test good.

Near Cranston Dr, Round Rock, TX 78664
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG525S0HS0 "WFG525S0HS0 Arrived to inspect damaged panel. I found a large scratch across the left side of the panel and I removed and replaced it. I t weed the unit and it operated as designed, no gas leaks detected during service."

Near Timothy Dr, Round Rock, TX 78665
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "WRS571CIDM02 Arrived to instal part. I removed and replaced the failed door assembly and tested. The mullion was causing the top of the replacement door gasket to not seal. I found the mullion with excessive warp and corrected. The door gasket sealed as designed. Operational test good, no leaks observed during service."

Near Andover Dr, Round Rock, TX 78664
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 Arrived to inspect door damage. I found a dent at the top of the panel and I removed and replaced it. The customer asked about drying issues and I advised them to use liquid automatic dishwasher detergent and start with 1 teaspoon. I set the rinse agent to 1 due to soft water and advised them to purchase and fill the reservoir. I discussed the importance of purging cold from the hot water supply prior to use. Operational test good, no leaks observed during service."

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "WDT750SAHZ0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump, dispenser and control assemblies. I tested the unit and it operated as designed. No leaks observed during service."

Near Naranjo Dr, Georgetown, TX 78628
Steve C.

Steve C.

OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit will not go into self clean. Tess of the unit and found the wire to the door latch is loose. Gain access to the latch and secured the harness. Tested the unit and unit works properly.

Near Settlers Path, Georgetown, TX 78626
Paul R.

Paul R.

VENTHOOD UNKNOWN WVW57UC0FS0 Arrived onsite for the vent hood that is loud and will not turn on when set at medium speed. I found the motor only humming when set at medium speed and the blower wheel has come apart causing heavy vibration. The prescreened part was a microwave door and not a motor. Reordering W10894803 BLOWER-FAN. RS for Wed 11/28.; ordrng 1 W10894803 (BLOWER-FAN)

Near Burnet Rd, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to replace the diffuser on the unit due to freezing food in the ff section. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Paul R.

Paul R.

DRYER WHIRLPOOL LGB6400LW0 Arrived onsite for the dryer that will start but then it will stop. Mr and I tested the dryer when I arrived and the unit was working as designed. I checked the door switch and the paddle was floating around internally. I tried adjusting the arm and it snapped due to age. Need to replace the door switch to complete service. Ordering Ordering C-NOTES & WP3406107 SWITCH-DOR. RS for 11/20 per PR.; ordrng 1 C-NOTES (ADD TO PR’S ROUTE FOR EOD TOMORROW.) and 1 WP3406107 (SWITCH-DOR)

Near Mercedes Bend, Austin, TX 78759
Al R.

Al R.

COOKTOP KITCHENAID KICU569XBL "Arrived to install previously ordered UI LH RH parts. After installing the parts, unit was programmed and tested as designed. JOB COMPLETE."

Near E Hopi Ln, Belton, TX 76513
Clif L.

Clif L.

REFRIGERATOR JENN-AIR JCD2389GES "Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found defrost drain clogged and RC door closer assembly is worn out. Closer and lower pin would need to be replaced to correct door issue, and the drain will need to be cleaned. Homeowner has new refrigerator coming and does not wish to proceed with repairs on this unit at this time.

Near Balcones Woods Dr, Austin, TX 78759
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW Arrived on job for complaints of not finishing cycle. Try to run diagnostics control power off in middle and wouldn’t finish. Replaced control and ran calibration and diagnostics. No leaks detected.

Near Rolling Hills Dr, , TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site. Check for no operation issues. Found temperatures in refrigerator at 56° and 60° in freezer. Found no power getting sent out from Deli control. Will need deli control to repair unit. Rf140 . Deli control coming from manufacture. Collected service fee of 108. 24. Office to reschedule; ordrng 1 W10807593 (DELI CONTROL )

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site. Check for no operation issues. Found temperatures in refrigerator at 56° and 60° in freezer. Found no power getting sent out from Deli control. Will need deli control to repair unit. Rf140 . Deli control coming from manufacture. Collected service fee of 108. 24. Office to reschedule; ordrng 1 W10807593 (DELI CONTROL )

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site. Check for no operation issues. Found temperatures in refrigerator at 56° and 60° in freezer. Found no power getting sent out from Deli control. Will need deli control to repair unit. Rf140 . Deli control coming from manufacture. Collected service fee of 108. 24. Office to reschedule; ordrng 1 W10807593 (DELI CONTROL )

Near Survista Ln, New Braunfels, TX 78132
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXPA5 Arrived on site to diagnose a dishwasher that is making unusual noise. Tested unit and found debris in drain pump assembly. Debris is causing abnormal vibration from impeller in pump. Removed debris from pump and tested unit. Found all is functioning properly at this time.

Near Balcones Woods Dr, Austin, TX 78759
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED5000DW2 "WED5000DW2 Arrived to instal previously ordered parts. I found the motor would not start due to the rear bearing felt bunched up and creating too much starting friction. I elected to replace the motor due to the added strain. I replaced the cutoff cue to it being incorrectly installed prior. I tested the unit and found no evidence of the element staying on and visually monitored it heat and cool through several cycles. Operational test good, no lint within chassis."

Near Ruby Ct, Jarrell, TX 76537
Jerry C.

Jerry C.

RANGE HOTPOINT RB526DP1BB "RB526DP1BB Arrived to instal parts. I removed the failed burner, receptacle ad switch and installed the replacements. I tested the unit and it operated and cycled as designed.

Near Soapstone Dr, Jarrell, TX 76537
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator with the FC not cooling properly but the RC is ok. When I arrived the customer had the settings on max cool and the FC was at -6 degrees and working as designed. The icemaker is working as designed. From what the customer is describing as the issue with this happening every couple of days I suspect the bi-metal thermostat sticking closed and the unit staying in defrost. I inspected the condenser coil and it was covered solid in animal hair. We cleaned the coil. I explained to mr that this could cause cooling issues also and to try this and see if it solves the issue and if not we need to change the bi-metal. Call complete.

Near Lostridge Dr, Austin, TX 78731
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW Arrived on job for complaints of noise. Removed back and duct. Cleaned and returned to dryer. Retest for noise now normal.

Near Rolling Hills Dr, , TX 78676
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near Gristmill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near Gristmill Dr, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near Gristmill Dr, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for water leaking and no ice. Ran diagnostics found water leaking from filter housing,unit passed all other diagnostics test. Installed another filter same issue diagnosed failed filter head. Ran unit through a normal cycle ice forming on evaporator plate. Ordering new filter head and housing in case needed. ; ordrng 1 W10475416 (COVER ASSY) and 1 W11266112 (HOUSING)"

Near The High Rd, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZO Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. Test voltage at motor and motor getting voltage but not coming on. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

Near Bloomsbury Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for panel loose on left side. Test unit and found damaged panel screw hole not aligned. Replaced panel test unit and unit test good job complete. No leaks present at this time.

Near Eagle Brook Ln, Buda, TX 78610
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for “interior light shuts off, periodically” complaint. Inspected unit and found door switches faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed."

Near Berkman Dr, Austin, TX 78723
Scott  M.

Scott M.

DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not working . Found lint filter was folded up on itself not allowing tray to sit properly . Ran diagnostics and no error codes . Job complete .

Near Sandra Muraida Way, Austin, TX 78703
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived on site for dispenser door not closing .found dispenser door motor not functioning . Replaced motor 38.00, still having closing issues . Traced voltage back to control board and found board was faualty . Replaced controls

Near Raleigh Ave, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on sight for no cool freezer and found unit freezer at 60f and fridge at 47f with no ice build up or ice production. Diagnosing as inefficient compressor and ordering compressor replacement. Needs autho. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)

Near Randig Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water or ice. Tested water dispenser no water,valve getting energized. Removed drawers found water tank frozen. Adjusted housing and tank. Gave recommendations on defrost water tank."

Near E 7th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR GE GSS23WSTASS Arrived on site for faulty filter head. Removed filter head installed new filter head assembly ran water dispensing water now dispensing. Unit working as designed.

Near Rainey St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for no cool. Removed evaporator cover, found system work done on unit,due to sealed system work performed warranty voided. Found evaporator thermistor damaged,cracked on brass end,liner damaged from heat exposure. Ran test 4 no refrigerant passing to fresh food evaporator,checked freezer same no refrigerant to freezer side. Removed compressor cover checked pressure,low side reading 0– -2 high side reading +20. Diagnosed unit will need fresh food evaporator,compressor,uv drier and possibly freezer evaporator and 3 way valve.

Near Jessie St, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for cooling issue. Temp reading in fresh food high,removed evaporator cover found no traces of dye on evaporator or in drain. Checked freezer compartment no,traces of dye. Removed compressor cover checked weld joints and and tubing found no traces of dye. Checked low side pressure,pressure slightly low added refrigerant to system. No traces of dye in either compartments. Low side pressure reading good"

Near Del Curto Rd, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW9150WW00 Arrived on site and found MCU blown. Quoted base price and 209.99 labor. Customer has decided to buy new.

Near FM 1466, Coupland, TX 78615
Wesley P.

Wesley P.

DRYER WHIRLPOOL MEDX655DW1 Arrived on site and found unit timer function stuck. Replaced timer and charged 169.99 for labor and 81.48 for part

Near Laurel Oak Trail, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found unit defrosted but reports of frosted ff Evap. Replaced harness and secured cover with screws.

Near Marcello Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site to test unit for upper oven giving gas smell. Test unit and found bake burner sitting on orficencorrectly. Flame was good, smell coming from little gas no burner completely normal smell job complete no leaks present at this time."

Near Bridgestone Way, Buda, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler element hanging. Test unit and found broiler element no installed correctly. Secured element to cavity test unit and unit test good job complete job complete

Near Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8969SDE3 Arrived on site to test unit for cancel and start button not working. Test unit and found bad buttons on panel. Replaced panel test unit and un unit and t working correctly. No leaks present at this time job complete

Near Williamson Rd, Creedmoor, TX 78610
Arthur B.

Arthur B.

REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of SxS refrigerator door seal not sealing properly on FC door. Was able to use heat gun to form the door seal around cabinet. Door seal no seats well to cabinet. The gaps in door seal was allowing warm air to enter and causing frost,defrost and condensation issues. No other issues found. All water connections were dry at time of service."

Near Westwood Dr, Killeen, TX 76549
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found rollers are coming apart and rail stops are falling off. Unit will need new rollers and rail stops to repair; schdld next appmnt for 11/20 TUE !

Near Main St, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site and found error code F3E1 for pressure sensor, Inspected air trap and found extra flashing Discussed in service pointer W10803528, order W10626116 replacement for air trap kit. No water leaks from connections at time of service, job complete."

Near Rockcliff Rd, Austin, TX 78746
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CLOTHES ARE GETTING STUCK UNDERNEATH THE AGITATER- CYCLE STILL WASHES/DRAINS PROP). Ran unit through service test mode and unit completed the test mode as designed. I removed the wash plate and noticed a small crack in the wash plate, so I replaced installed a new one. After installing the new part I retested the unit and it produced no error codes. JOB COMPLETE."

Near Freedom Dr, Temple, TX 76502
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to inspect washer lid not locking. Ran the unit through service test mode and confirmed the lid lock switch was not engaging as designed. I removed the switch and reconnected it. I reinstalled and the lid lock switch engage and ran through service test mode as designed. I also zip tied the drain hose to the cold water hose ( pic 3). No leaks observed at the time of service. JOB COMPLETE.

Near FM 438 Loop, Temple, TX 76501
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to replace receptacle for left front burner. Replaced receptacle test unit and unit test good burner working correctly job complete

Near Estancia Pkwy, Austin, TX 78748
Al R.

Al R.

OVEN KITCHENAID KFED500ESS02 "Customer self cleaned her oven 2 weeks prior to today and she immediately noticed the blue chips from the interior of the oven. She noticed several places where the paint was chipping from. I arrived and photographed the model and serial number to the unit and called tech line as instructed. I spoke with ROBERT, where I explained the issue and was provided with SR # 7723479896. Touch up paint not used on this visit. Customer will be contacted by whirlpool for further instructions. This issue is not a cosmetic issue, rather a flaw in the paint."

Near Harvest Hill Ln, Holland, TX 76534
Al R.

Al R.

RANGE WHIRLPOOL WFE540H0ES2 Arrived to inspect (THE RANGE IS NOT SITTING RIGHT SEEMS CROOKED--THE OVEN DOOR HITS THE SIDE OF THE COUNTER WHEN CLOSING) I confirmed and repositioned the unit and customer was satisfied. Job Complete

Near Cobalt Ln, Killeen, TX 76542
Al R.

Al R.

WASHER GE GTWN4250MWS "Arrived to inspect (WILL ONLY FILL TO A MEDIUM LOAD-DOESN'T SPIN ALL THE WATER OUT OF LOADS). The customer admitted to using PODS and was educated on both soap usages and washer fill practices. I disassembled the washer and checked the drain hoses, drain pump and did not find any obstructions. Customers concerns were the washer doesn’t fill high enough. I advised her about AUTO SENSING MODE also. Washer works as designed. No water leaks or obstructions observed at the time of service. JOB COMPLETE."

Near Alabaster Dr, Killeen, TX 76542
James C.

James C.

DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and tested operation. Found that the filter in the pump is allowing food to pass through and the debris is sticking to dishes. Installed new sump assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Ritter Dr, Cedar Park, TX 78613
James C.

James C.

DISHWASHER WHIRLPOOL GU2275XTVY3 Arrived on site and tested operation. Found element has failed causing error. Installed new element and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Arroyo Grande, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and tested unit. Customer stated that the light would sometimes work and sometimes not. She said she had no open door indicator lit or warning beeping when lights would not work. Installed new led power module and tested. Unit working properly. Job complete

Near Burr Pkwy, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for customer complaint of no ice production and no cool issue on FC section. When arrived, found FC was @2F,RC @37F. Ran diagnostics and found ice box fan not running when test 036 was performed. Also found no sound coming from UI and flashing. Ordering icebox fan and returning with UI,HVControl and ice maker. R/S for 11/26. All water connections were dry at time of service.; ordrng 1 W10846539 (evaporator fan blade)"

Near Cr 3150, Kempner, TX 76539
Clif L.

Clif L.

DRYER SAMSUNG DV56H9100EG/A2 Arrived on site to diagnose a dryer that is squeaking. Found idler pulley bound up causing noise. Replaced idler pulley and tested unit. Found all is functioning properly at this time.Idler

Near Shadestone Terrace, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSRA25ILBL02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker time in you’re broken causing unit not operate. Homeowner doesn’t want to proceed due to age of the unit.icemaker

Near Mcnelly Trail, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR GE GSS25GMHKCES Arrived onsite for customer complaint of SxS refrigerator water line freezing causing no water being dispensed and ice maker not making ice. Call GE Techline REF#181119-004362 and stared to remove and replaced upper damper assembly due to damper being stuck open. Removed and replaced damper assembly. Attempted to steam away all ice from water filter housing but could get get water to flow. Unit will need need new water filter housing to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 WR17X30702 (XWF MANIFOLD) and 1 XWF (WATER FILTER)

Near S Willis St, Lampasas, TX 76550
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for customer complaint of bottom mount refrigerator not cooling properly. When arrived, could hear compressor run and shut off within 5 secs. Could also hear compressor piston slapping and extremely hot to touch. U it will need new compressor to complete repair. OF to R/S once authorization is given. Unit is disconnected at this time and no water source connected to unit.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (UV DRIER)"

Near Duncan Rd, Copperas Cove, TX 76522
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42FMS02 Arrived on site to diagnose a refrigerator with door alarm that will not turn off. Found the screw for hinge Cam not operating properly causing door alarm issue. Tighten screw and realigned swing arm for hinge. Tested unit and found all is now functioning properly. No leaks were found at time of service.

Near Perryton Dr, Austin, TX 78732
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW2 Arrived on site to diagnose a washing machine that is constantly leaking into tub. Tested unit and found water valve not closing properly causing Constant leak. Replaced water valve and tested unit. Found all is functioning properly at this time. Was not able to Install water lines due to corrosion on lines. Homeowner is going to replace water lines. Left water disconnect the unit and turn off at wall valves.

Near Foy Dr, Austin, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and found washmotor not working. Test motor and found motor not getting power. Replaced sump and motor. Test unit for leaks after replacing sump and motor no leaks present unit working as designed job complete.

Near Pack Saddle Pass, Austin, TX 78745
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for customer complaint of load and go dispenser system not working properly. Tested unit and found soap will not dispense. Will need new expansion board and dispenser assembly. R/S for Monday 11/26. All water connections were dry at time of service.; ordrng 1 W10864049 (cntrl-elec)

Near W Gemini Ln, Killeen, TX 76542
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite. Customer declines paying service fee due to unit being out of warranty. No work performed.

Near John Helen, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for Noisey operation, found Noisey drain pump. Replaced pump. Tested. All operations are now normal. All water connections were dry."

Near Granite Blvd, Marble Falls, TX 78654
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for low water during dispensing. Found filter head failing . Replaced filter but new filter head is sucking air .reordering filter & tank . Please call to set up return visit . No water leaks detected at time of service .; ordrng 1 67006325 (bracket- f) and 1 W10753488 (reservoir)

Near Chetco Dr, Austin, TX 78754
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KBRA20ERSS00 "Arrived on site for no cooling at all . Unit is not running at all . No control functions or display . Unplugged UI control and unit started up and started cooling . Will need to order keypad, UI control & control board which is NLA. No water leaks detected autho needed . ; ordrng 1 8208298 (cntrl-elec ) and 1 WP67005949 (keyboard-) and 1 WPW10207861 (cntrl-elec)"

Near Amy Cir, Austin, TX 78759
Arthur B.

Arthur B.

OVEN MAYTAG MEW6630DDB Arrived onsite to install new blower motor assembly and control to wall oven from prior visit’s diagnosis. Uninstalled unit and removed control and blower motor. Installed new replacements. Reassembled and tested. Unit now works as intended. Reinstalled unit back to wall cavity.

Near Wedgewood Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

RANGE KITCHENAID KSGB900ESS0 Arrived on site to replace broiler element for range. Replaced element and found no change to GFCI circuit tripping. Noted outlet on wall is in line with range and per manufacturers instructions appliance should have it’s own dedicated circuit and not be hooked to GFCI circuit. Homeowner will need electrician to correct electrical issues to correct failure to stove. No further repairs are needed from Appliance Express and Oven is fully operational.

Near Lucia Cir, Lakeway, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not working. Found voltage going to motor. Replaced washmotor . Also advised owner about normal wash light and clean light not working. Customer said to just replaced sump and motor. Replaced sump and motor test unit for leaks no leaks present unit washing correctly

Near Valleyridge Cir, Austin, TX 78704
Clif L.

Clif L.

MICROWAVE JENNAIR n/a Arrived on site to diagnose a microwave that will open and close. Found main control and relay board shorted out due to past infestation. Due to amount of possible damage homeowner does not wish to proceed with repairs because I can only verify main control and relay control damage at this time yet there are several other boards that have evidence of infestation.

Near Luna Vista Dr, The Hills, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404EBS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water due to float switch not installed correctly. Unit thinking it was full of water due to float not installed correctly. Secured float test unit and unit washing. Unit getting water in job complete no leaks present at this time.

Near Navasota St, Austin, TX 78702
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )

Near Cougar Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )

Near Cougar Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of front right burner not igniting found weak spark module and faulty electrode. I replaced spark module, but unit is not igniting consistently, ordering electrode. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10146042 (igntr-surf)"

Near Double L Drive, Dripping Springs, TX 78620
Thomas L.

Thomas L.

DISHWASHER GE GFD2100V5BB Arrived on site for no drain condition. Customer had empty water from unit prior to my arrival. Started unit and found that the unit would not drain. Further inspection found the spring on the drain valve disconnected. Reconnected spring and tested unit. All operations are normal and all water connections are dry.

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER MAYTAG MHW5500FW0 Arrived on site for door glass fogging up during operation. Inspected door and found multiple screws were loose thus creating a poor fit between the panels and the door glass. Inspected all areas and they were all fine other than the loose screws. All connections were dry.

Near Fissure, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site for over ice production. Tested unit and found that the resistance reading of the bin thermistor was incorrect. Replaced bin thermistor. All water connections were dry.

Near Travis Peak Trail, Marble Falls, TX 78654
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for “unit beeping every six seconds and shutting off” complaint. Arrived as customer was leaving for family emergency. Office to reschedule.; saved tckt

Near Tom Miller St, Austin, TX 78723
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for long drying times . Ran air flow check and found clogged exterior vent issue . Also unit wasn’t heating at this point . Replaced thermal fuse . No lint build up at time of service . Job complete .

Near Morado Cir, Austin, TX 78759
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site , replaced transformer ,mag,cap ,diode . Unable to test unit is in a storage shed . Job complete ."

Near Morado Cove, Austin, TX 78759
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete

Near Cliffwood, Canyon Lake, TX 78133
Diego G.

Diego G.

DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete

Near Cliffwood, Canyon Lake, TX 78133
Kevin B.

Kevin B.

WASHER GE GTWN5250D0WW "arrived on site and sound bearing noise during spin, also found drain pump error, Will bring back control board and drain pump to ensure repair on next visit. Will also need to schedule for two hours, no water leaks from connections at time of service.; ordrng 1 2HOURS and 1 WH12X10550 (BOARD) and 1 WH23X10043 (pump) and 1 WH43X10034 (agitator asm)"

Near Thousand Oaks Dr, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dishwasher not starting, found faulty door latch. I replaced door latch, unit tested good."

Near Diamond Point Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave not working and light underneath not working. Found faulty control board for underneath light, and faulty interlock switches for intermittent heating issues. Quoted customer for control, interlocks, and switches. Customer is not repairing at this time. Collected payment on cc."

Near Iron Rail Road, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR AMANA ASD2575BRW01 "arrived on site and inspected refrigerator and found all adjustments recommended by Service pointer W10635592 have already been completed by a previous company. Frost is still building up originating from ice dispenser chute, took two pictures. Spoke with tech line and they recommended replacing the door. Door is listed as still available but not in stock will still attempt to order it. No water leaks from connections at time of service.; ordrng 1 LW10543565 (dor-fip ms)"

Near Francia Trail, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR GE PFE29PSDASS "Arrived on site for loud noise. Removed evaporator cover in fresh food found loud noise from damper fan assembly. Diagnosed failed fan assembly. Installed new damper fan assembly,reassembled fresh food compartment powered unit on no odd noise from damper fan assembly"

Near Stone River Dr, Austin, TX 78745
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site and inspected ice maker and found south is slowly dripping during operation. Replaced it, ice production is good and no other faults found with machine. No water leaks from connections at time of service, job complete"

Near Blackacre Trail, West Lake Hills, TX 78746
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ2 "arrived on site to inspect microwave display not working. Upon further inspection, I found that the unit display was showing a partial display with odd numbers and letters. I unplugged the unitard removed the unit control panel. All connections were good so I plugged the unit back in and the unit display worked as designed. Using s cup of water, I tested the unit and the water heated. The customer advised that they have experienced some power outages recently. I advised the customer of my findings. Job completed."

Near Tasmanian Tiger Trace, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Arrived on job for complaints of temperature warm. Ran diagnostics test thermistor recommended replacement of main control. ; ordrng 1 WPW10225581 (THERMISTOR )"

Near S Interstate 35, San Marcos, TX 78666
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site and found microwave is giving door error code and interior light is not on. Removed control panel and reset switches and it is operating properly again.

Near Blueridge Trail, West Lake Hills, TX 78746
Jonathan  S.

Jonathan S.

DRYER KENMORE 110.878726 "Arrived on site to install previous diagnosed part. Gained access to machine control, removed failed control and installed new. Tested operation, all tested good.

Near Tascate St, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found dispenser motor is not turning, after replacing dispenser motor ice dispenser is now operating properly. No water leaks from connections at time of service, job complete"

Near Coats Cir, Austin, TX 78748
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site and found saved error codes F7E1, F7E2 also found wash motor will not run. Replaced wash motor and all function has returned to dishwasher. corrected soap dispenser door, door gasket was loose and not allowing it to slide. Dishwasher is not correctly installed, install location was modified and it can’t be mounted properly. Also found counter is falling because There is no support on the left-hand side. Kick panel is missing plastic mounts. Took several pictures of install location. Although not doing it at the time of motor replacement door is rubbing on right hand side of tub due to spacing again for installation"

Near Sendero Verde St, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site for refrigerator not making ice. Inspected wire harness and found broken harness On FC door (see SD-QuickPic). Will need to replace door to complete repair. Please allow 6 to 8 weeks for door to arrive. ; ordrng 1 LW11089011/STAINLESS (FC STAINLESS DOOR)

Near Kickapoo Creek Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS335SDHB00 "Arrived on site and replaced control board and thermistor recommended by tech line on previous visit, refrigerator will take 12 to 24 hours to reach temperature after being unplugged and defrosting. No water leaks from connections at time of service, job complete"

Near Martha Drive, Buda, TX 78610
Paul R.

Paul R.

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range with rust spots forming on the control panel. I verified the rust spots on the control panel and took a pic in SDQP. The rust has pitted the stainless. The customer had already tried cleaning the spots with Affresh that was sent by Whirlpool. The spots will not come off. I changed the panel. Call complete.

Near Gerona Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on site for refrigerator upper ice maker not working. Gained access to ice maker and harness. Found heater harness broken(see SD-QuickPic). Will need to replace black left RC door to complete repair Please allow 6 to 8 weeks. Will return with ice maker and UI when replacing door. Office to schedule appointment when ETA is available. ; ordrng 1 LW10882869 (DOOR) and 1 SEENOTE (SCH RETURN ) and 1 W11123970 (UI)

Near Hill Country Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator ice maker not making ice. Performed temperature test on ice maker and found temperatures out of range. Checked freezer temperature 0°. Inspected FC evaporator. Performed diagnostics mode and tested ice box fan. Checked ice maker error codes and found E2, lost home position. Ran harvest cycle, no responses from ice maker. Ran ice maker motor test and no response from ice maker. Found failed ice maker. (RF360) . Customer approved estimate. Gained access to ice maker, removed failed ice maker and installed new. Cycled ice maker and ran fill cycle. All water connections are dry. Tested ice door and dispenser. Checked ice fan in normal run mode and is now running correctly. All tested good, no water leaks present at time of service. Paid in full on check# 1344"

Near Rosedale Blvd, Georgetown, TX 78628

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