Service History 278

Near Andice, TX 78628
Lou
Job Details: 12/31/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the center burner ignitor not arcing, I was to replace the module. I tested the burners as when I arrived, the customer was using the cooktop. I found that the center burner is operating as designed. I retested all burners again and found the front right burner is not igniting properly. Checked all ignitors and they’re all arcing, but the right front burner will not ignite immediately like the other burners do. I explained to the customer about the module not needing to be replaced, but will replace the front right burner and cap due to intermittent ignition. I am ordering the front right burner head and caps and office to schedule return service due to availability of parts. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 2 WPW10183368 (cap-burner)s and 2 WPW10515455 (burnr-head)s"
Near Temple, TX 76502
Paul
Job Details: 12/31/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the gearcase, cam, and fill valve. The was no access to water connections so the unit could not be tested at this time. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to inspect fridge for bad temps, upon inspection found no frost in any compartment, replaced UI due to previous building defrost issues.
Near Round Rock, TX 78664
David S
Job Details: 12/31/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site to install previous diagnose parts. I replaced the broken knob with a new one. I tested the unit and it works as designed. Job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/31/2020
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site for Hood filter does not want to come outPulled release lever and a 1/8 flathead and hood filter came out. Job completed.
Near Manor, TX 78653
Scott
Job Details: 12/31/2020
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site , replaced control . Tested unit ,all checked normal on burner top and oven preheated . No gas leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Kayman
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for washer with yellow oil underneath the unit. Upon inspection I found gearcase oil sprayed around the inner walls of the unit. The customer stated that the unit makes a squeaking noise while in high spin. The unit will need a gear case for repair. Ordering gear case (W11455453) suspension (W11130356) slider (W10734521 ) just Incase. Office to R/S due to part availability. ; ordrng 1 W10734521 (slider) and 1 W11130356 (suspension) and 1 W11455453 (GEAR CASE )
Near New Braunfels, TX 78132
Noah D
Job Details: 12/31/2020
RANGE WHIRLPOOL WOD51EC0HS02 "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven did heat correctly but per customer I calibrated it up 10 degrees. Instructed customer on use. Complete"
Near Austin, TX 78738
Robert
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of not starting cycle. Found control not allowing motor functions. After replacement test operation washer working properly. No leaks detected at time of service
Near Austin, TX 78729
Wesley
Job Details: 12/31/2020
DRYER WHIRLPOOL WED6120HC0 Arrived onsite for unit not heating found unit electrical is shorted at wall and not supplying proper voltage. Advised customer electrical needs to be repaired for proper dryer function.
Near Killeen, TX 76549
Al
Job Details: 12/31/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived to inspect F3E0 open sensor error code.Confirmed the complaint and removed and replaced the oven temperature sensor.Reassembled and unit tested as designed.Job completed
Near Austin, TX 78750
David
Job Details: 12/31/2020
DRYER WHIRLPOOL WED4850BW0 "Arrived on site to follow up on dryer that was not running. Checked fuses and cutoffs and found the thermal cutoff on the element blown for a third time. Recommended we replace the element thermostat in addition to the cutoff. Customer approved. Replaced thermostat and cutoff and retested. Unit is working as designed. Checked airflow with meter and it said poor, but you can feel solid ventilation. Unit is next to the wall as well, so should vent fine. All is working as designed. Call complete
Near Austin, TX 78738
Robert
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on job for complaints of no power. Found the fuse open. After replacement test operation.
Near Austin, TX 78750
David
Job Details: 12/31/2020
MICROWAVE IKEA IMH172FS0 "Arrived on site to diagnose microwave that is always running with door close. On arrival found the upper interlock cam broken off the interlock retainer. Had to slightly lower microwave to get into panel. Found that the unit was not installed properly and has no lower support and is just held by screws in the cabinet. Called and advised landlord of installation issue. Was able to swap interlock, but chassis is tweaked out of square and door doesn’t seem to close flush. At time of job completion I was able to get it to work, but no other repair should be done until the unit is properly installed with the rear bracket. Call complete."
Near Georgetown, TX 78633
James
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW02 Arrived on site and tested temperatures. Found deli drawer at 29 degrees and vegetables frozen in deli drawer. Found shelving at 33 degrees. Found temperature in freezer at 6 degrees. Called tech line and spoke to Sterling #7728999593. Arranged products in fresh food section so that they are not blocking air vent and back wall air channels and instructed customer that the air vent and rear wall of unit if blocked can cause air to get trapped and create cooling issues and items to freeze in certain compartments.
Near Temple, TX 76502
Paul
Job Details: 12/31/2020
RANGE WHIRLPOOL WFE505W0HB0 "Arrived onsite for a range with the door completely off. I found the door had fallen apart and the hinges were broken. I also found the drawer slides broken and the control panel damaged. The door vent, handle, hinges, and associated hardware will need to be replaced. The console will need to be replaced. The drawer slides and associated hardware will need to be replaced. I spoke with MS about the call. Ordering 2EA WP3196175 SCREW, 2EA GLIDE-DRWR, WPW10299227 HINGE-DOOR, WPW10299225 HINGE-DOOR, 8EA WP355214 SCREW, WPW10310922 TRIM-VENT, 2EA W10831019 SCREW, W11107394 HNDLE-DOOR, & W11175523 PANL-CNTRL. Office to RS.; ordrng 1 W11175523 (PANL-CNTRL) and 1 W11107394 (HNDLE-DOOR) and 2 W10831019 (SCREW)s and 1 WPW10310922 (TRIM-VENT) and 8 WP355214 (SCREW)s and 1 WPW10299225 (HINGE-DOOR) and 1 WPW10299227 (HINGE-DOOR) and 2 W10807828 (GLIDE-DRWR)s and 2 WP3196175 (SCREW)s"
Near Manor, TX 78653
Scott
Job Details: 12/31/2020
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site , used paint and replaced supports . Ran microwave,water heated to spec and no sparking . Job complete ."
Near Temple, TX 76502
Chase
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Near Temple, TX 76502
Paul
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
OVEN MAYTAG MMW9730AS01 Arrived on site for oven microwave combo oven not keeping temperature. Tested and inspected unit and found failed temperature sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Robert
Job Details: 12/31/2020
OVEN FRIGIDAIRE FGET2745KFB Arrived on job for complaints of oven turning off. Found the oven shutting off with code f43 fan speed error. Recommend to replace fan and control at same time. . ; ordrng 1 316443871 (control)
Near Wimberley, TX 78676
Andrew
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KSSO48QMB01 "Arrived on site to test unit for control panel flickering and not cooling. Found power was repeatedly turning on and off. Found burnt/frayed wire on power switch. Cut frayed part and installed new connection. Tested unit, unit is now working good.
Near Killeen, TX 76541
Al
Job Details: 12/31/2020
WASHER MAYTAG MVW7232HW0 "Arrived to inspect washer F2E2 contact service error displayed.Confirmed the complaint and found several error coder relating to HMI not communicating with main control, stuck key, overload issues.Unit panel UI wouldn’t allow me to select any functions of the unit.Ordering the console and panel UI and will return with the control and latch.Office to reschedule the customer for return service due to parts availability.Needs more work ; ordrng 1 W11404470 (CONSOLE SHADOW) and 1 W11478526 (PANEL UI CHROME)"
Near Austin, TX 78737
Brandon
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for customer complaint of oven not coming on, found blown control fuse, I replaced fuse, unit tested good."
Near Austin, TX 78757
Scott
Job Details: 12/31/2020
OVEN WHIRLPOOL KFGD500ESS04 "Arrived on site ,replaced control and both sensor . Ran preheat all checked good . No gas leaks detected at time of service. Job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/31/2020
COOKTOP WHIRLPOOL WCG97US6HS Arrived on site for Stove all the knobs are melting. Found that three of the knobs have cracking in them. Ordering three knobs to return for install. ; ordrng 3 W11204451 (knob)s
Near Temple, TX 76504
Tyler
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for fridge needing previously diagnosed door and deli ui. After installing needed parts I ressassembled and tested unit and verified all functionality within unit is working as designed call complete
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
RANGE WHIRLPOOL WFC150M0EW4 Arrived on site to install previously diagnosed sensor and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78746
Richard
Job Details: 12/31/2020
OVEN KENMORE 790.1310731 Arrived onsite for the oven is not closing properly. During testing found that the right hinge had come loose. Took door off and adjusted hinge and re installed door and all functions tested good. Complete
Near Cedar Park, TX 78613
Justin
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for wall oven that had a UI not functioning. Upon further inspection I found the UI not working and had white lines flashing through it. I cycled power on/off and still had this issue. Whirlpool gave PL concession therefore I cycled power off and replaced console. Tested unit and unit now working as designed. Call complete.
Near Killeen, TX 76549
Al
Job Details: 12/31/2020
FREEZER WHIRLPOOL WRT318FZDB06 Arrived to inspect defective freezer door handle.Confirmed removed and replaced it.Job completed
Near Meridian, TX 76665
Jonathan
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced housing and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78756
Matthew
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for dishwasher tripping breaker. Upon inspection found wiring at block burned and melted. Ordering power cord and office to reschedule. ; ordrng 1 4317824 (cord-power)
Near Georgetown, TX 78628
Kayman
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDFE104HPS1 Arrived onsite to install previously diagnosed parts. I installed the control panel and outer door panel. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer making noise. Tested and inspected unit and found failed gearcase as well as error error for drain pump issue. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10876600 (drain pump) and 1 W11455453 (GEARCASE )
Near Cedar Park, TX 78613
Tommy
Job Details: 12/31/2020
DRYER AMANA NGD4655EW2 Arrived onsite for gas smell. Upon arrival found unit had do damage in line leading into burner and heated and spins as designed.
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/31/2020
DRYER WHIRLPOOL MED7230HW1 Arrived on site to test unit for loud noise. Found right side cabinet is bent inward causing drum to rub and make loud noise. Rubbing is also causing drum to get hot from rubbing. Was not able to put top panel on correctly because of damage. Concerned with possible chassis damage as well. Recommend replacing cabinet. Recommending 2hrs on return visit. Sr#7729633099; ordrng 1 W11417441 (CABINET)
Near Pflugerville, TX 78660
David S
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived on site to install previous diagnosed part. I gained access to the drain pump and replaced with new. I tested the unit and it is working as designed. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven running too hot. Tested and inspected unit and found failed unit running 9° hot. Calibrated and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78717
Tommy
Job Details: 12/31/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for previously diagnosed parts. Upon arrival removed unit replaced transformer, mag,cap, diode, fuse and control, upon removing interlocks found screws were slightly stripped. Was able to install new interlocks. Put unit back into place and tested. Unit is operating as designed. Job Completed."
Near Austin, TX 78728
David
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to install previously diagnosed parts to resolve water leak. Checked and found the filter housing was not sealing on the right side. Replaced with good filter housing and reseated lines. Ran over 1 gallon of water and found no drips or issues. All is working as designed, no water leaks found. Call complete."
Near , TX 78628
James
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on site and tested operation. Found f8e0 error and blower fan loud when running. Installed new blower and control to repair failure. Tested operation and found unit working properly. Job complete
Near Austin, TX 78738
Robert
Job Details: 12/31/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on job to replace previously diagnosed parts. After replacement of two lights I checked the control for the lights and found no power out of control. ; ordrng 1 W11368839 (CONTROL )
Near Blanco, TX 78606
Brandon
Job Details: 12/31/2020
WASHER WHIRLPOOL MVW7230HW0 "Arrived on site for customer complaint of unit not finishing cycle, found error codes F0e5 f1e2 f0e9 in diagnostics mode. Ran spin and drain tests, ran water valve tests, agitation test, all tested good. Instructed customer to load properly and use less soap. Off balance and over suds error codes. I ran factory calibration, unit tested good."
Near Pflugerville, TX 78660
Matthew
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for washer leaking from bottom. Upon inspection found unit leaking from hose. Replaced hose, tested unit and no leaks present at this time. Job complete"
Near Canyon Lake, TX 78130
Noah D
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to inspect washer for not draining or spinning, upon inspection found the that drain was clogged and caused short in board, replaced both and all functions returned. Complete"
Near Pflugerville, TX 78660
Matthew
Job Details: 12/31/2020
FREEZER WHIRLPOOL WRS555SIHZ00 "Arrived onsite for refrigerator ice maker not making ice. Upon inspection found cubes stuck frozen to arm and not allowing ice maker to complete cycle. De-iced unit, ran test and harvest and unit is functioning properly. No leaks present at this time job complete"
Near Leander, TX 78641
Lou
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and it harvested as designed. I tested the fill tube and no water came in but I could hear the valve opening. I checked the fill tube at the bottom left hinge area and found the fill tube inside the door was frozen. Using my steamer, I cleared the ice from the fill tube and retested. Unit is operating as designed. I recommend that the customer turn the temp down in the FC section if this occurred again. Only other repair for this issue is to replace the door. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL WDF320PADW0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Justin
Job Details: 12/31/2020
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for dryer not starting. Upon further inspection I heard a light humming noise when pressing the start button. I checked the terminal block and it was good, I checked the timer, door switch, and start relay which were all good. I gained access to motor and the humming was coming from motor. I found the motor was losing voltage. I tracked voltage dropping all the way to terminal block indicating incoming voltage to unit is dropping when pressing start button. No mechanical failures on the unit. Advised customer to reach out to electrician.
Near Austin, TX 78738
Robert
Job Details: 12/31/2020
WASHER MAYTAG MHW8200FC0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to test unit for frozen UI. Cycled power to unit and all functions returned to normal. Advised customer to connect unit to WiFi for updates. Tested unit to 350, both bake and broil element are good. All functions are working as designed. No error codes present at time of service. Job complete."
Near Leander, TX 78641
Lou
Job Details: 12/31/2020
WASHER MAYTAG MHW5500FW1 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Tyler
Job Details: 12/31/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for dryer taking too long to heat and dry the clothes according to the customer upon arrival. Upon further inspection I was able to verify that there was no clog issues within the venting of the dryer itself near the lint screen,motor, exhaust fan, etc. Then verify that all fuses and thermostat as well as heating element passed on resistant readings and continuity testing then ran the dryer using the pressure test kit with a vent hose off I was able to verify that the airflow the dryer was functioning as designed while the temperatures fluctuate within range after running it for 15 minutes I then ran the dryer with the vent hose connected using the tester and immediately found after it gives the pressure that within one minute the unit had a clog within the venting at the house I recommend the customer that they get a dryer vent cleaning done as soon as possible to prevent further issues with the dryer but at this time dryer is working as des
Near Liberty Hill, TX 78642
Kayman
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven not heating or operating properly. Upon inspection I found issues with the touch sync. I found many stored error codes for the same error F6E4 indicating a control to UI mis match. I replaced the main control as per techsheet and tested the unit. The unit preheated and stayed at temp as designed. In the event of a call back send main control and console for repair per techsheet. Job complete.
Near Austin, TX 78731
David
Job Details: 12/31/2020
WASHER WHIRLPOOL WGT4027EW0 "Arrived on site to install previously diagnosed parts to resolve cycle stopping and slamming issue. Accessed bottom unit and found the gearcase covered in oil. Replaced the gearcase and the clutch with associated hardware. Retested and unit is working as designed. Tenant says when it’s draining it should be spinning and it’s too loud.
Near San Marcos, TX 78666
Andrew
Job Details: 12/31/2020
DISHWASHER GE GSD1100G00WW "Arrived on site to replace parts from previous diagnosis. Replaced inlet hose, fill hose and valve. Tested unit, unit is now working as designed. No leaks detected at time of service. Unit filled, spray arms worked great, unit drained and heater turned on. All functions are operating. Job complete."
Near Austin, TX 78754
Matthew
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for louder than normal spin cycle. Ran diagnostics and found no stored error codes. Ran auto test and unit unit passed. Ran individual spin test and unit passed. Noticed that unit was tilted slightly to the back so I adjusted the legs to level unit. Instructed customer on proper loading and cycle selections. Job complete
Near Belton, TX 76513
Tyler
Job Details: 12/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for wall oven that customer stated had a frozen UI since the day before Thanksgiving of 2020. Far arrival I was able to locate the breaker to the wall oven outside on the main breaker box then disconnected power to the oven and disassemble to verify that all the wires were intact to the UI,Copernicus board, and main ACU, I did not find any loose wires or issues that showed any visual concern and then reassembled the unit and customer stated that the unit had not been connected to Wi-Fi since they purchased it and after re-supplying power I made sure the device was connected to Wi-Fi so I could get future updates and photo document of the said ID code I also supplied the customer with the Wi-Fi teams phone number in case I had any future questions about the oven and it’s features after helping the customer set up their device. At this point the unit is fully functioning as designed the UI is no longer frozen and allows full customer input.
Near New Braunfels, TX 78130
Andrew
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW02 "Arrived on site to test unit for leak from filter area. Found filter head gushing and filter plate has a broken tab preventing proper seating of filter head. Replaced filter head, tested unit, unit is no longer leaking. Needing filter plate. Customer purchased water filter. Office to reschedule.; ordrng 1 WP67001668 (plate- fil)"
Near Blanco, TX 78606
Brandon
Job Details: 12/31/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site for customer complaint of unit leaking, found high pressure water during ice maker fill, ordering pressure regulator and pex water line. SR#7729633908; ordrng 1 W10786952 (Regulator) and 1 Cnote (Parts research pex water line for refrigerator)"
Near Austin, TX 78758
Wesley
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite and found unit operating with faulty valve. Replaced valve. All checks good. Advised customer on repair.
Near Johnson City, TX 78636
Brandon
Job Details: 12/31/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of display being blank, we reset at breaker, unit tested good, if problem continues, will need to replace console, found error code F6E0. Will need Auth for console."
Near Buda, TX 78610
Leonardo
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for no power. Test unit and found unit getting correct power but control board not responding. Will need new control board and ui.
Near Del Valle, TX 78617
Richard
Job Details: 12/31/2020
OVEN WHIRLPOOL WFE525S0JZ Arrived onsite for the oven not heating. Found error cod F3E0 for oven temp sensor shorted. Tested oven sensor and its way out of range and not regulating properly. Will need to replace oven temp sensor and control . Ordering parts and office to schedule ; ordrng 1 WPW10181986 (Temperature sensor) and 1 W11256088 (Control)
Near Round Rock, TX 78664
David S
Job Details: 12/31/2020
RANGE WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnose parts. I inspected the unit and work area. I gained access to the console. I power cycled the unit so it can learn the model and serial number. I also replaced the control and power cycled the unit. I reassembled the unit and found it operating as designed. I advised the customer to get the unit added back onto their WiFi and whirlpool app.
Near Manor, TX 78653
Scott
Job Details: 12/31/2020
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site ,replaced control and valve . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Did as well instructed on proper loading . Job complete."
Near Buda, TX 78610
Robert
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on job to replace previously diagnosed parts. Found the harness connector damaged took pictures will need to call tech line. ; saved tckt
Near Round Rock, TX 78665
Justin
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for refrigerator not reaching temp in freezer and not making ice. Upon arrival customer said temp issue is intermittent and main issue is no ice. Tested temps in freezer and found FC at 22°F. Checked temps in RC and found it at 43°F when set at 36°F. Checked ice maker temps and found them at 36°F. Put unit into diagnostics mode and found all thermistors and defrost bi metal passed. Found evap motor making loud noise. Gained access to FC evap and found large amount of ice build up. Defrosted unit and tested and found bad evap motor. Replaced evap motor and tested unit. Unit now working as designed. Call complete.
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/31/2020
MICROWAVE WHIRLPOOL WMH78019HB3 Arrived on site to install previously diagnosed part. Removed control and installed new control. Tested microwave for heat. Still no heat. Tested lower interlock and it was faulty. Installed new interlock. Magnetron capacitor and diode were also replaced due to faulty interlock. Microwave is now heating as designed. Job completed.
Near Austin, TX 78732
Robert
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL KDTM504EPA0 Arrived on job for complaints of leak. Found the top of the sump connector to top spray arm allowing water to push to door causing leak. ; ordrng 1 W10861526 (pump&motor)
Near Wimberley, TX 78676
Andrew
Job Details: 12/31/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site to test unit for not making ice. Found ice cube was caught holding the flapper arm in the off position making the unit think tray was full and not producing. Removed cube, put ice maker into diagnostics and ice maker works as designed. No leaks detected at time of service and fill tube was clear of ice or obstructions. Job complete."
Near Cedar Park, TX 78613
Tommy
Job Details: 12/31/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced control and tested. Found unit now operating as designed. Job Completed.
Near Wimberley, TX 78676
Andrew
Job Details: 12/31/2020
ICE MACHINE KITCHENAID KUIS155HRS0 "Arrived on site to test unit for too much ice production. Found bad thermistor, replaced thermistor, tested unit unit works good. No leaks detected at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2020
WASHER WHIRLPOOL MHW6630HC0 Arrived onsite and found basket suspension on right side to have not been installed properly. Corrected installation from top. Unit is now operating as designed.advised customer on repair.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2020
DRYER WHIRLPOOL MGD6630HC1 Arrived onsite for having had a sensor fault with no heat. Corrected issue by securing harness to the electrodes. Resetting and testing unit. All checks good. Unit is now operating as designed.
Near Austin, TX 78704
Luis
Job Details: 12/31/2020
REFRIGERATOR GE PDS20SBSDLSS "Arrived on site for cooling complaint. Found no air flow entering fresh food section,evaporator incased in ice,fan motor running weak also unit will need defrost thermodisc and fan assembly. Ordering control and heater incase needed; ordrng 1 WR50X10047 (Thermal disc) and 1 WR50X10043 (Heater) and 1 WR60X10146 (Fan assembly (discontinued )) and 1 WR55X10942P (Control), states that autho needed"
Near Round Rock, TX 78681
Kayman
Job Details: 12/31/2020
DISHWASHER GE PDT825SSJ0SS Arrived onsite for dishwasher not starting. Upon inspection I found the would not start it would blink and the sound would chime. I accessed the machine control and followed the techsheet. The techsheet stated that there should be a indicator light on the machine control that will flash to show the current state of the control board. There was no light blinking at all so as per techsheet. I recommenced replacing the machine control. I replaced the machine control and tested the unit. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 12/31/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site to install previous diagnosed parts. I replaced the control, moisture sensor, and sensor harness. I reassembled the unit and tested it. It is now working as designed. Job complete."
Near Temple, TX 76502
Tyler
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 On site for refrigerator needing previously diagnosed defrost related parts. Upon arrival I was able to disassemble the unit and install the new parts and then restarted unit after that I ran a diagnostic check and verify that the thermistors were reading as designed and the rest of the unit is functioning properly. Call complete call complete
Near Austin, TX 78753
Matthew
Job Details: 12/31/2020
REFRIGERATOR AMANA ASI2175GRS03 "Arrived onsite for refrigerator water dispenser not functioning. Upon inspection found frozen water line. Thawed line, tested unit and unit is functioning properly. If problem continues recommend replacing control, diffuser and thermistor."
Near Georgetown, TX 78633
James
Job Details: 12/31/2020
WASHER LG WM3570HWA Arrived on site and installed new hoses. Tested operation and found no water leaks after repair. Unit tests good. Job complete
Near The Hills, TX 78738
Robert
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job to replace previously diagnosed parts. After replacement of all three controls refrigerator back on but no water dispensing. ; ordrng 1 W11087492 (switch) and 1 W11189145 (door-ice) and 1 W11204892 (door-ice)
Near Austin, TX 78734
Robert
Job Details: 12/31/2020
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on job to replace previously diagnosed parts after replacement of control fan work but control fell off again. Called tech line and they want me to order new control and glue it to cover and let it stand for an hour before reinstalling. ; ordrng 1 W11227466 (cntrl-elec)
Near Georgetown, TX 78633
Kayman
Job Details: 12/31/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the blower fan the main control and vent plate under the door. I re installed the unit and tested. The fan still makes a whirling noise.
Near Austin, TX 78757
Wesley
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Arrived onsite and replaced all parts and restarted refrigeration. Unit is now operating as designed. Advised customer on repair
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite and found frozen fresh food evap. Ordering evap cover and fan harness to repair. customer to defrost. Advised on defrost. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Near Austin, TX 78737
Brandon
Job Details: 12/31/2020
OVEN WHIRLPOOL RBS305PDB16 "Arrived on site for customer complaint of glass broken. I replaced glass, unit tested good.
Near Johnson City, TX 78636
Brandon
Job Details: 12/31/2020
DISHWASHER GE ZDT915SIJ2II "Arrived on site for customer complaint of unit not draining, found leak at drain pump, I replaced drain pump, unit tested good. No leaks.
Near Austin, TX 78704
Richard
Job Details: 12/31/2020
RANGE WHIRLPOOL WEG745H0FS1 "Arrived onsite for the oven not working. During testing found that there is good voltage coming from the wall outlet. Tested for power at the control on connector p-6 pin 3 and pin 5 there was no voltage going to the control. Checked power cord for proper connection and its connected properly. Will need to replace power cord , main harness, all the controls. Will need 2 hrs for the repair. Ordering parts and office to schedule ; ordrng 1 W11023766 (Power cord) and 1 W10908899 (Harness) and 1 W10885069 (Main control)"
Near Austin, TX 78730
Luis
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KSRG25FKST18 "Arrived on site for noise complaint. Power cycled unit multiple times compressor powered on and off no odd noise,ran defrost cycle no odd noise,ran icemaker through a cycle ice dumped and filled,powered unit back on,compressor powered on with no odd noises"
Near Austin, TX 78728
David
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site to follow up washer that customer was inquiring about any needed maintenance on. On arrival I went over use and care with the customer. I did see the door bellow spring had come off and was dangling. Secured spring for bellow. Tested unit and all is now working as designed. Call complete.
Near Georgetown, TX 78626
James
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW75HEFW Arrived on site and inspected unit for damage. Accessed suspension and tub assembly. Inspected for damage and found all to be in proper working order. Unable to test unit as there was not an accessible drain at hook up. No visual failure of components found.
Near Austin, TX 78703
Richard
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW92HEFW Arrived onsite for the washer dispenser not working properly. During replacement of dispenser found that the wrong part was ordered. Dispenser drawer was ordered and it needs a dispenser housing assembly with drawer. Also the dispenser sensor will need to replaced as well. Ordering the right parts needed and office to schedule. ; ordrng 1 W10862190 (Dispenser housing) and 1 W11096092 (Sensor)
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived onsite and installed a capacitor. Checked wiring for backed out pins. All checks good. U it is now spinning as designed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed part. Removed the three part LED module in the fridge and lights still flickered. Will need to be wired again. Ordered driver module for freezer to return for install. ; ordrng 1 W10695459 (module)
Near Bastrop, TX 78602
Andy
Job Details: 12/31/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed part. Removed the three part LED module in the fridge and lights still flickered. Will need to be wired again. Ordered driver module for freezer to return for install. ; ordrng 1 W10695459 (module)
Near Manor, TX 78653
Scott
Job Details: 12/31/2020
RANGE AMANA AER6303MFB2 "Arrived on site for dead range . Found terminal block in good shape . Did voltage check , found at block not getting both legs of power . Flipped breaker and rechecked power from outlet . Only getting one leg . Informed customer that she will need to contact the builder and have electrician check outlet and breaker . Job complete ."