Near Round Rock, TX 78665
Kayman
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for ice maker producing ice but not dispensing.upon inspection I found the ice dispenser motor was failed or burned out. I found the motor Incase in a block of ice. Unit will need a motor for repair . I replaced the motor and tested the unit. Unit is working as designed at this time. Job complete.
Near Austin, TX 78754
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise complaint. Customer had recording of noise,noise in liner due to liquid refrigerant,called tech support per tech support added sealer around drier,per tech support normal operating function and if noise is gone unit is working and not a functional problem. SR#7728765914Ref#7728218620"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/10/2020
REFRIGERATOR GE GFSS6KKYCSS Arrived on job to replace previously diagnosed parts. Replaced icemaker and drain. No leaks detected at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with an oven door not operating properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78732
David
Job Details: 09/10/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that customer said had not fully spun out a load, and also didn’t unlock once. Performed diagnostic. Found error code F0E5 for off balance load. Ran diagnostic cycle and found all items passed fine, no standing water at time of arrival. Ran calibration cycle. Advised customer on use and care guide and balancing loads properly to avoid any other off balance related issues. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
REFRIGERATOR GE PFSS5NFZCSS Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker arm jammed on ice stripper. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found oven cooking 20° lower then set temperature. Adjusted calibration offset to compensate for temperature difference. All is working properly at this time.
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
COOKTOP WHIRLPOOL KCGC506JSS00 Arrived on site to diagnose a range with burners not going to low. Found during conversion burner valves were not adjusted to compensate for LP gas. Adjusted burner valve and tested unit. Found all is functioning properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 09/10/2020
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site and tested operation. Found very little water getting to reservoir. Found fill valve has failed. Installed new and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found foam has gotten into icemaker fill cup causing it to overflow and freeze over ice container. Removed foam from icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 09/10/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site for range cooktop not working. Found F9E0 code. Checked voltage at wall and found improper voltage only getting 120 volts. Will need electrician to fix voltage issues. Checked all elements and all checked good. Also instructed that cooktop elements are not like the old ones and does not get as hot. No repairs are needed at this time.
Near Austin, TX 78746
Kevin
Job Details: 09/10/2020
WASHER WHIRLPOOL MHW5500FW1 "Arrived on site to test unit for Control panel issues. Found buttons on panel acting erratically. Customer also has video of panel acting erratic. ; ordrng 1 W10911042 (panel-cntl)"
Near Austin, TX 78745
Leonardo
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for top dishwasher rack falling off track, test unit found broken adjusters, replaced adjusters , test unit, top rack working correctly, job complete."
Near Johnson City, TX 78636
Brandon
Job Details: 09/10/2020
DRYER MAYTAG MEDX500BW1 "Arrived on site for customer complaint of dryer not turning, found roller wheels broken, rear bulkhead broken, seal worn out.
Near Pflugerville, TX 78660
David S
Job Details: 09/10/2020
RANGE KITCHENAID KFGG500ESS2 Arrived on site for oven not coming on. I inspected the unit and work area. I found both the bake and broil igniters not coming on. I tested voltage to the spark module and found good voltage. I tested the temp sensor and found it goo with in range. I am ordering the spark module WPW10511278 to complete the repair.; ordrng 1 WPW10511278 (module-spk)
Near Austin, TX 78703
Jacob
Job Details: 09/10/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not powering on. Tested unit. Found that unit is not responding. Need 2 man for double stack unit. Ordered part. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W11378949 (UI CONSOLE )
Near Austin, TX 78722
Matthew
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite for washer not filling and latch error. Found that unit was filling but lid latch would not activate. Removed panel to check control and latch connection was loose. Reconnected harness, tested unit in auto cycle as well as manually tested the lid lock, all passed. Job complete. No leaks present at this time."
Near Kyle, TX 78640
Robert
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of not cooling. Found compressor running and fans running but no frost pattern took pictures. Will need SS tech to complete ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near Bertram, TX 78605
James
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control and evaporator fan. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Tommy
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived onsite for dispenser dispensing after use, and flitter leaking. Upon arrival tested unit unit tested good. Tested a few more times found dispenser pad not flipping to lock position consistently. Ordering pad and spring. Found filter house dripping removed top panel checked valves and tubes. Found both were good ordering filter housing head. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673702 (PAD) and 1 W11109505 (SPRING) and 1 W11194438 (FILTER HOUSING )"
Near Leander, TX 78641
Kayman
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite to install previously diagnosed parts. I installed the evaporator fan motor and noticed the thermistor clamp was broken so I re secured. While I was accessing the evap motor I found a large block of solid ice on the left side of the housing . I found the water inlet connector for the ice maker was crooked so I corrected. Unit is working as designed at this time. Job complete.
Near Austin, TX 78728
David S
Job Details: 09/10/2020
MICROWAVE KITCHENAID KMHS120ESS0 "Arrived on site for microwave not heating. I inspected the unit and work area. I tested the interlocks and found them working as designed. I attempted to removed the microwave from the cabinet but could not. I am ordering a 2 man to removed the cabinet, and will return with pre-I’d parts to continue diagnosing. The office will reschedule.; ordrng 1 2MAN (2 MAN )"
Near Round Rock, TX 78681
Tommy
Job Details: 09/10/2020
WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not powering correctly. Upon arrival found console and ACU tested bad. Replaced both ACU and console. Tested operation all tested good. No signs of leaks detected during service.
Near Bastrop, TX 78602
Matthew
Job Details: 09/10/2020
DISHWASHER GE GHDA485N00CS "Arrived onsite for dishwasher not completing cycle and dispenser not opening. Tested unit and found motor not activating after filling as well as dispenser drawer not opening. Replaced pump and tested unit, unit not enters wash cycle. Dispenser still did not activate, checked connections and connections were good. Replaced dispenser. No leaks present at this time. Job complete."
Near Lakeway, TX 78734
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for customer complaint of unit frosting over fresh food evaporator. I adjusted evaporator thermistor and added foil tape and zip tie, as well as putting unit on basic defrost mode. If problem continues, will need fresh food evaporator thermistor, main control, and auI control."
Near Kingsland, TX 78639
James
Job Details: 09/10/2020
WARMING DRAWER KITCHENAID KOWT100ESS00 Arrived on site and found name plate upside down. Also found drawer front not sitting flush with unit. Found drawer bent downward and will need to be replaced to even out door. Office to schedule return service. ; ordrng 1 WP9763646 (drawr-warm)
Near Austin, TX 78737
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for weak water flow. Diagnosed obstruction in housing,tube and valve,replaced all three tested water dispenser unit working as designed."
Near Austin, TX 78749
Kevin
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4985EW0 "Arrived on site to replace strike, catch and catch trim from previous diagnosis. Replaced strike, catch and trim, tested unit, unit works good. Job complete."
Near Cedar Park, TX 78613
Tommy
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWC416FW1 Arrived onsite for dishwasher transmission blown. Upon arrival found washplate off and damaged and gear case damaged. Removed wash place and tub.
Near Lakeway, TX 78734
Brandon
Job Details: 09/10/2020
DRYER WHIRLPOOL LEN2000LW0 "Arrived on site for customer complaint of unit not turning on, found broken door switch, I replaced switch, unit tested good."
Near Austin, TX 78749
Leonardo
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace tub, replaced tub, test unit, door opens correctly, no leaks present at this time, job complete"
Near Austin, TX 78759
David
Job Details: 09/10/2020
OVEN WHIRLPOOL KSEB900ESS3 Arrived on site to install convection assembly to resolve noisy fan. Installed new convert assy and retested. Unit is now operating as designed and is quiet.
Near Austin, TX 78751
Jacob
Job Details: 09/10/2020
MICROWAVE WHIRLPOOL MMV4205DS1
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC= 43 degrees and the RC= 48 degrees. I inspected the evaporators and found no frost pattern on either one and found a large block of ice in the upper right corner of the FC evaporator. Tested the fans and all are functioning as is the compressor. I am ordering the sealed system repair consisting of the compressor, both evaporators, drier, access valve and CNOTE-2HR JOB. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components of dishwasher and found no failures at this time. Advised homeowner manufacturer of dishwasher does not recommend it is on a GFCI circuit as there are intentionally non-grounded parts in unit and it may trip the breaker. Advised homeowner on findings and advised replacement of breaker.
Near Manor, TX 78653
Andy
Job Details: 09/10/2020
DRYER MAYTAG MEDB850YW0 Arrived on site for dryer making more noise then before repair. Tested and inspected unit and found loose screw left at bottom from prior repair. Removed and made needed adjustments. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78734
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL JFC2089HEP "Arrived on site for customer complaint of noise issue after replacing filter, found filter head leaking with no filter installed, and after filter installed allowing air in the line from filter head, ordering filter head. ordrng 1 WP67004106 (head- wate)"
Near Austin, TX 78725
Jacob
Job Details: 09/10/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for unit not starting. Tested unit. Found that fuse was open. Replaced fuse. Upon further inspection found that unit is not getting 240v from wall plug. Let customer know of the additional issue to unit. No issues at this time. Job complete
Near Austin, TX 78746
Luis
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed a defective thermistor,customer is going to defrost unit and return
Near Waco, TX 76706
Jonathan
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived onsite to install previously diagnosed parts. Found dye drier had a lokring. Need lokring kit to install drier. Ordering lokring kit and contacted office for reschedule date. ; ordrng 1 LOKRINGKIT (LOKRING)
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site to inspect washer vibrating with heavy loads. Upon further inspection, customer advised that gets off balance and bangs around with heavy loads. I placed the unit in diagnostics showing no error codes. Continued with testing and unit operated as designed. I pushed down on the basket and when it came back up it had a little more movement than expected. I removed and replaced the suspension rods and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Leonardo
Job Details: 09/10/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for unit throwing a smell when oven is in operation, turned oven on, smell caused by unit normally operating, no leaks present at this time, job complete."
Near Leander, TX 78641
Tommy
Job Details: 09/10/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher not drying. Upon arrival put unit into diagnostics test all tested good no signs of leaks during service. Spoke with customer on using high temp as well as using rinse aid. Job completed.
Near Seguin, TX 78155
Noah D
Job Details: 09/10/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site to inspect washer for issues starting and filling, upon inspection found the UI unresponsive to touch and shorted. Replaced UI and found no issues. Job complete"
Near Austin, TX 78724
Matthew
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Arrived onsite for refrigerator ice maker not making ice. Tested unit and found that water inlet was frozen. Defrosted ice, ran test fill and unit was functioning properly. Job complete. No leaks present at this time."
Near Hutto, TX 78634
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for ice getting stuck In the ice shoot. I inspected the unit and work area. I tested the impeller to make sure it wasn’t stripped on the motor. I inspected the gasket and found it sealing all the way when the door is closed. I tested both crushed and cubed ice, and found both working, I watched for the ice dispenser door closing properly and it is. I spoke with the customer about the unit and found out that it has been working since the last technician was out. Unit is operating as designed. Job complete."
Near Marble Falls, TX 78654
James
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new hinge. Tested operation and found unit working properly. Job complete
Near Austin, TX 78737
Luis
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for loud noise. Diagnosed a defective damper control gears making loud noise,replaced damper control powered unit on noise no longer present AUTHO WS40U00APL1"
Near Dripping Springs, TX 78620
Robert
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job to replace single valve. After replacement test operation. No leaks detected at time of service. Pressure valve install on second visit
Near Cedar Park, TX 78613
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY00 "Arrived on site for water dispenser not working while a filter is in. I inspected the unit and work area. I found the unit without a filter. I tested the dispenser and the unit operated as designed. I installed the customer water filter and tested the unit again. The water is dispensing as designed. I removed the filter and replaced it several times and tested in between, the unit is operating as designed.
Near Leander, TX 78641
Kayman
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher door falling down. Upon inspection I found both hinge pads missing or broken. I replaced the hinge pads and the unit is now opening and closing as designed. No leaks observed during time of service. Job complete.
Near Robinson, TX 76706
Jonathan
Job Details: 09/10/2020
DRYER MAYTAG MGDC215EW2 "Arrived on site for a dryer that was not heating. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested thermal cut off, thermal fuse, high limit thermostat, igniter, and coil. Found both coil valve and igniter open. Replaced both coil and igniter and tested unit. Unit is working as designed. Call complete."
Near Robinson, TX 76706
Jonathan
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on site for a refrigerator that is partially design components in the freezer section. Inspected unit and work area. Found freezer evaporator fan not running and a 30° difference between the top of the freezer in the bottom of the freezer. Removed evaporator cover and found evaporator fan not running at all and found it open Replaced evaporator fan and tested unit. Unit is working as designed. Call complete.
Near Belton, TX 76513
Jonathan
Job Details: 09/10/2020
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for an ice machine that was making extremely thin ice and was melting. Inspected unit and work area. Placed unit in the service diagnostics and found the fill valve not pulling in very much water and timing out due to lack of water flow. Advise customer that I would need to replace the fill valve and that I wouldn’t be able to make sure the water level sensor on the recirculating pump was working properly until that was replaced. After installing the water valve, ran unit through a normal ice making cycle. Found water level sensor only allowing the reservoir to fill up a quarter of the way up the water reservoir. I advise the customer that they may be OK with that but it appeared that the water level sensor was out. Replaced recirculating pump as well and tested unit in a normal icemaking cycle. Unit is working as designed. Call complete."
Near Killeen, TX 76541
Al
Job Details: 09/10/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site and installed previously ordered parts.Reassembled and unit still didn’t respond to commands, wouldn’t allow me to access diagnostics test mode.Ordering control and door latch.Office to reschedule the customer ; ordrng 1 W11308807 (CONTROL) and 1 WPW10653840 (DOOR LATCH)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for burner not igniting. Removed harness wire with small gash and installed new harness wire. Igniter lighting as designed. Job complete.
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to inspect refrigerator frosting.No service preformed on this date and call.Job complete
Near Leander, TX 78641
Lou
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back left corner vent. Using my vent test kit, I tested the airflow in the unit and it failed. I demonstrated to the customer the test and then removed the vent from the back of the unit and tested again. The unit passed this test. I checked the element and found the middle plate beginning to warp and crack. I replaced the element and tested and unit is operating/heating as designed. No lint observed during service, job completed. I recommended that the customer have their vents checked professionally for any blockage."
Near Killeen, TX 76549
Al
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived on site and inspected front load washer leaking water.Ran diagnostic and confirmed the complaint.Removed the back cover and powered unit on and ran a quick cycle and discovered the drain hose from the drain pump to the back wall is damaged and the source of the leak.Ordering the hose.Office to reschedule with customer for return service visit.Water left off at the wall.Needs more work ; ordrng 1 W11316671 (HOSE FROM DRAIN PUMP TO BACK WALL)
Near Austin, TX 78738
Brandon
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to replace door, ice door, and UI, after replacing, found dent in new door, took picture, also found front UI broken, ordering new door and front UI. Returning tech to mark door damaged. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10895452 (DOOR) and 1 W11293308 (FRONT UI)"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/10/2020
RANGE JENN-AIR JDRP548HL00 "Arrived on site to inspect range for issues igniting, upon inspection found the tubing blocked and sputtering, replaced tubing and Ng orifice worked correctly but when switching to old Propane from part, the flame sputtered again. Ordering LP conversion for new orifice. Office to reschedule. As soon as possible please ; ordrng 1 LPCONVERSION (LP CONVERSION)"
Near Mart, TX 76664
Jonathan
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for fridge raider that’s not cooling. Inspected unit and work area. Put gauges on the unit and found refrigerant had completely vacated the system. Put unit under a vacuum and found unit slowly leaking in air. Found hole and die dryer. Replaced air dryer and resealed system. Tested unit and unit held a vacuum. Charged unit and unit started at 125 psi on the high side and two psi on the low side and climbed up to 140 psi on the high side and 1 psi on the low side. Unit is working as designed. Call complete.
Near Burnet, TX 78611
James
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 Arrived on site and installed new console. Calibrated unit and tested operation. Unit tests good. Job complete
Near Florence, TX 76527
Tyler
Job Details: 09/10/2020
DRYER GE GUD27ESSMWW Arrived on site for dryer not heating. After disassembly I found that the heating element had a fried purple wire broken from the heating element. Will need to return with entirely new main harness kit for dryer half of stack unit. Office to reschedule once we can locate part number and availability of part.; ordrng 1 UNKNOWN (DRYER MAIN HARNESS )
Near San Marcos, TX 78666
Richard
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator damper control making a noise. Ice maker is making good ice. Complete. Replaced damper control and noise is gone. All functions tested good. Complete
Near Salado, TX 76571
Tyler
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0AS00 Arrived on site for oven that would not turn on and not receiving power. But arrival found that the oven was being supplied 240 bucks still found out there’s no power from the terminal block being sent to the main control this was due to the thermal that protects the board from overheating had one I made repairs to the unit and found everything is functioning as designed call complete
Near Waco, TX 76706
Jonathan
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for Northridge raider that’s making a buzzing sound. Inspected unit and work area. Found unit making a buzzing sound as soon as the compressor kicked on. Remove back cover and fan back cover completely dented and vibrating against the compressor as it was running. Removed dent and leveled unit. Unit is running as designed. Call complete.
Near Lorena, TX 76655
Jonathan
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that would not lock the lid. Inspected unit and work area. Placed you in service diagnostics and found an F5 E2 (lid would not lock) error code. Replaced latch and tested unit. Unit is working as designed. Call complete.
Near Seguin, TX 78155
Noah D
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for not finishing cycles, upon inspection and install of ACU found no issue with cycles but customer is still worried about the drum pulling out strings of fabric. Ordering bellow will need to speak with CS about tub. Office to reschedule ; ordrng 1 W10818945 (RETAINER ) and 1 W10897390 (BELLOW ) and 1 W11048199 (RETAINER )"
Near Killeen, TX 76549
Al
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL DU850SWPT0 Arrived on site and inspected dishwasher not cleaning complaint.Ran unit and unit tested as designed.Tenant was used to putting dishes inside without rinsing and was not pleased with the performance.Unit works as designed.No leaks detected at time of service.Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator not cooling.Found the compressor came on and cut off within 5 seconds indicating the start device and capacitor were both defective.Removed and replaced both.Reassembled and advised customer to wait approximately 24/48 hours for unit to reach optimal temperatures.No leaks detected.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 09/10/2020
DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for making noises. Installed duct and added more pads, no change happened, ordering wheel and extra seals. Office to reschedule ; ordrng 1 697772 (WHEEL) and 1 FOAMSEALS (FOAMS SEALS) and 1 W10841728 (SEAL)"
Near Robinson, TX 76706
Jonathan
Job Details: 09/10/2020
RANGE KITCHENAID KSEG700ESS1 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced convection fan and tested unit. Unit is quiet and working as designed. Call complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and inspected washer and found error codes related to off balance loads.Confirmed the F0E5 and F0E9.Tested and calibrated the unit and started a consumer load and unit worked properly.No leaks detected at the time of service.Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site and tested operation. Found gasket coming out on top. Attempted to reseat gasket and found gasket just comes back out. Installed new gasket and found door liner separating from door causing gasket to fall out. Unit will need new door to repair. Office to schedule return services for door. Customer aware; ordrng 1 LW10638684 (dor-fip)
Near Harker Heights, TX 76548
Al
Job Details: 09/10/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site and inspected dryer rattling noises.Confirmed the complaint and found the pulley wheel defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Salado, TX 76571
Tyler
Job Details: 09/10/2020
WINE COOLER KITCHENAID KUWR304ESS00 Arrived on site for wine cooler diagnosed with a bad sealed system. After installing all previously ordered parts we were able to retest unit for leaks and other issues. U it has no further problems and is working as designed. Call complete
Near Copperas Cove, TX 76522
Al
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected dryer running non stop.Confirmed the complaint and found the timer damaged..Removed and replaced it.Dryer now works properly.Job complete
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL DU850SWPB3 Arrived on site and inspected dishwasher not draining.Discovered the knockout in the garbage disposal was still in the disposal.Removed the knockout and unit drained as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher with a rack that is not staying in place. Found upper rack stop has come off of rail. Replaced stops and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78132
Richard
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that the ice maker water valve was not dispensing water into the ice maker. Ice maker tested good. Replaced water valve and it tested good and no leaks detected. Complete
Near Round Rock, TX 78665
Kayman
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven that won’t let you select over 285 degrees in bake. Upon inspection I confirmed the complaint. I replaced the control and found the oven was set to Celsius I performed a factory reset and the oven changed to Fahrenheit. Unit is working as designed at this time. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for fridge no cool. I inspected the unit and work area. I found the freezer completely frozen over. I put the unit into diagnostics, and tested the evap fan, and heater, both are working as designed. I completely defrosted the unit and replaced the thermistor, securing it into place with foil tape and a zip tie. Job complete. No water leaks detected."
Near New Braunfels, TX 78130
Richard
Job Details: 09/10/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for the microwave intermittently not heating. Replaced control board, control panel, cap and diode, magnetron , interlocks for intermittent heating. Microwave tested good . Complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/10/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to inspect oven for not heating, upon inspection found tod blown and no heat being supplied, replaced TOD and checked for heat, no problems found. Complete"
Near Round Rock, TX 78664
Kayman
Job Details: 09/10/2020
VENTHOOD UNKNOWN UXD8630DYS5 Arrived onsite for retractable vent hood fan malfunction. Upon inspection I found the fan would only blow on high setting. Upon inspection I found no visible issues with the switch. I removed the switch housing and found 3 wire connectors disconnected from the switch. I re wired the switch reassembled and tested unit. The unit now blows on all settings. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, customer advised that he found ice built up in the ice bin and wasn’t be dispensed. They advised that the removed the bin and cleaned it out and haven’t had any issues since. I inspected the ice maker and ice bin and all checked good. I found the chute gasket turned slightly. Adjusted the gasket and advised the customer that if they see the gasket turned it will cause warmer air to flow up into the bin and melt the ice causing it to clump. No water leaks observed during service, job completed"
Near Marion, TX 78124
Noah D
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for leaking in front of icemaker, per last visit installed UI and fascia. Found no issues. Complete"
Near Killeen, TX 76542
Al
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived on site and inspected refrigerator not powering on.Confirmed the complaint and found the control and thermostat were the contributing factor ps.Removed and replaced both.Reassembled and unit tested as designed.Customer told to wait approximately 24 hours for unit to reach optimal temperatures.Job complete
Near Gatesville, TX 76528
Jonathan
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site for a refrigerator that’s going to much in both compartments. Inspected unit and work area. Customer advised that the issue was not with it over cooling but that there is no cool. Unit has been unplugged for several days and plugged in unit. Found compressor trying to kick on but not starting. Replaced starting device and tested unit. Unit did the same thing and we try to start but would not start the compressor. Tested voltage going to the compressor and found proper voltage going to the starting device. Issue is with failed windings on a compressor. Ordering sealed system repair parts and office will need to contact customer about reschedule date to be out of stock parts. Service will need two hours and lock ring kit.; ordrng 1 LOKRINGKIT (LOKRING) and 1 W10913906 (coupler) and 1 W11209866 (compressor) and 1 W11490399 (DRIER)
Near Austin, TX 78724
Scott
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 on site for no ice. Found valve cracked and water shut off . Replaced IM valve . Ran harvest ,all checked normal . No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher rack falling off. Tested and inspected unit and found issues with track stop. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 09/08/2020
OVEN KITCHENAID KEMS379BSS01 "Arrived on site to test unit for no power, test unit found junction box melted, advice customer they would need electrician job complete."
Near Austin, TX 78727
Luis
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for ice build up on air tower. Checked door seals good,removed air tower no ice build up on evaporator or around fan motor,cleaned air tower,added adhesive around liner to cabinet gaps. ; used 1 WP482338 (ADHESIVE) from stock"
Near Austin, TX 78759
David
Job Details: 09/08/2020
DISHWASHER MAYTAG MDB7601AWW "Arrived on site to diagnose dishwasher with falling door. Performs diagnostic and found left side spring broken, and cable cracking.
Near Austin, TX 78737
Kevin
Job Details: 09/08/2020
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site to test unit for shutting off. Inspected unit found moisture sensor connection not properly connected and locked in place(took photo). Reconnected connection, added zip tie so it doesn’t loosen again. Tested unit, unit works as should. Job complete."
Near Austin, TX 78746
Luis
Job Details: 09/08/2020
REFRIGERATOR GE ZFSB23DXCSS "Arrived on site for not cooling in fresh food section. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective fresh food sensor,ordering a new sensor ordrng 1 WR55X10025 (SENSOR)"
Near New Braunfels, TX 78130
Noah D
Job Details: 09/08/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to inspect dryer for not starting, upon inspection found the connector piece on harness side loose, repositioned the wire filament and achieved a stable connection. Complete"
Near New Braunfels, TX 78132
Robert
Job Details: 09/08/2020
REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on job for complaints of arm not dropping down. Found arm plastic extension catching side of icemaker. Replaced arm and test.
Near Elgin, TX 78621
Andy
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for refrigerator not cooling. Checked evaporator and found no frost pattern. Checked amp draw at compressor and found 0.51 and compressor is very hot. Will need SS repair, 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"