Service History 277 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Austin, TX 78747

Kevin

Job Details: 05/16/2022

"Arrived on site and inspected range and found a small plastic ruler was dropped in between stainless steel fa?ade front glass on oven door. This space is not accessible, oven door glass does not separate from stainless steel fa?ade. Oven heat should not affect plastic ruler.

We serviced a

WHIRLPOOL RANGE

Model WMH31017HS6

Near Austin, TX 78747

Kevin

Job Details: 05/16/2022

"Arrived on site and found service call is actually for microwave. Inspected microwave and found it is not heating. Found diode is burnt out. Recommended that Magnetron, capacitor, and diode be replaced. Customer will contact the office if they wish to continue with repair."

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW3

Near Kyle, TX 78640

Kevin

Job Details: 05/16/2022

"Arrived on site and found saved error code F4E4, F4E3, F2E1, disassembled dryer and found element has failed and fuse has failed. After replacement dryer is running and heating again. Found airflow to the exterior of the building is restricted and will need to be clean/cleared by a service before dryer is use again. No warranty on parts are for residential appliances being used in commercial setting, job complete"

We serviced a

GE DISHWASHER

Model GSD3360R00SS

Near Kyle, TX 78640

Kevin

Job Details: 05/16/2022

"Arrived on site and inspected dishwasher and found it is full of water, found knock out on garbage disposal was never removed. Sent a short video to KB/service management. After clearing knock out dishwasher is now draining properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Kyle, TX 78640

Kevin

Job Details: 05/16/2022

"Arrived on site and inspected refrigerator and found no ice production, set refrigerator into a diagnostic cycle and found icemaker will harvest. Ran fill test and valve did not activate. Found voltage to valve is good. Replaced valve and found it is now activating but water line inside freezer door is frozen. Used steamer to clear ice from waterline and it is now filling icemaker properly. If issue continues freezer door will need to be replaced. W12QFY0DPL1"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Austin, TX 78744

Tyler L

Job Details: 05/16/2022

"Arrived on site for complaints of broken belt. Found unit disassembled from customer attempting to repair. Found many missing screws and a missing back panel. Found broken belt. Customer provided new belt. Installed new belt and tested. Unit tumbling and heating correctly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78744

Tyler L

Job Details: 05/16/2022

"Arrived on site for complaints of not draining. Found unit draining properly. Inspected hoses and drain pump, found nothing blocking. Filled with water and called for drain, and unit drained. No stored error codes. No water leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near San Marcos, TX 78666

Andrey

Job Details: 05/16/2022

"Arrived on site to test unit for no heat, tested unit found transformer getting 120VAC, but noticed magnetron over heating and smoking, called tech line to document my findings, was advised to change out mag,cap and diode Sr#7733660358, replaced part, tested unit, unit is now heating, advised customer to change filter periodically do to excessive grease buildup inside unit, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Canyon Lake, TX 78133

Andrew

Job Details: 05/16/2022

"Arrived on site to test unit for no power. Found power supply board receiving proper voltage but no voltage being dispersed. Replaced power supply and tested unit, all functions seem to be working as designed at the moment. Evap thermistors in range. Evap motors engaging, ice maker responding properly, no water build up or corrosion on pantry UI, condenser is nice and clean. Compressor running and pulling consistent 1.5amps after a couple minutes of kicking on. No leaks detected. Job complete."

We serviced a

AMANA REFRIGERATOR

Model ASI2575FRS00

Near Canyon Lake, TX 78133

Andrew

Job Details: 05/16/2022

Arrived on site to test unit for not cooling. Found compressor not engaging. replaced start device and tested unit unit now working as designed. Compressor pulling 1amp and ideal frost pattern developing on evap. No leaks detected. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Canyon Lake, TX 78133

Andrew

Job Details: 05/16/2022

"Arrived on site to test unit for error code f9e1(no drain). Found drain pump had loose connection. Secured connection and installed high drain loop, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near New Braunfels, TX 78132

Andrew

Job Details: 05/16/2022

"Arrived on site to test unit for excessive frost on FC evap and fan noise. Unit was defrosted upon arrival. Found thermistor was reading slightly warmer than actual temp. When engaged in diagnostics found control not engaging defrost element. Continuity through element is correct. Replaced control and evap harness. Tested unit, unit now working as designed. Also found center mullion between pantry drawers had a gap. Filled gap with caulking to prevent air leak. Advised customer to place glass of water in Fc and once frozen over to use unit. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near New Braunfels, TX 78130

Andrew

Job Details: 05/16/2022

"Arrived on site to replace control and console from previous diagnosis per tech line. Removed vent tube from rear of unit and excessive water poured out. Replaced control and console, tested unit, unit now working as designed. Advised maintenance to have vent cleared as water accumulation is causing steam to accumulate of electronics causing issue. Job complete."

We serviced a

FRIGIDAIRE COOKTOP

Model FGGC3047QS

Near Austin, TX 78738

Brandon

Job Details: 05/16/2022

"Arrived on site to inspect unit for yellow flames, I found unit needed LP conversion kit.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Austin, TX 78737

Brandon

Job Details: 05/16/2022

"Arrived on site to inspect unit for temperature concerns, found upper and lower oven within proper range when tested at 350 degrees."

We serviced a

MAYTAG DRYER

Model MGD5500FC0

Near Austin, TX 78739

Brandon

Job Details: 05/16/2022

"Arrived on site to inspect unit for noise issues, found RR roller and idler bracket were failing, I replaced roller wheel and idler bracket, unit tested good, but needed a vent cleaning.

We serviced a

MAYTAG OVEN

Model CWE5800ACS14

Near Austin, TX 78749

Brandon

Job Details: 05/16/2022

"Arrived on site to inspect unit for needing to be installed. I installed unit properly, found indicator light switch missing, and wire connector needs replacing. I installed, but contractor said he would order the switch and install.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36FTS03

Near Austin, TX 78703

Luis

Job Details: 05/16/2022

"Arrived on site for water leaking into ice bin. Found water leaking between icemaker mold and gear case diagnosed a defective icemaker. Replaced icemaker,icemaker ran through a cycle and filled with water no leaks.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Austin, TX 78702

Luis

Job Details: 05/16/2022

"Arrived on site for door issues. Found right side door not sealing correctly,adjusted hinges tested door closure good."

We serviced a

IKEA MICROWAVE

Model IMBS104GSS02

Near Austin, TX 78749

Brandon

Job Details: 05/16/2022

"Arrived on site to inspect unit for part of the panel not responding, found failed control, I replaced control, unit tested good."

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near New Braunfels, TX 78130

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for not drying clothes, tested unit found unit receiving proper voltage and heater is engaging, preformed vent test and it failed restricted air flow, recommend to hire a professional vent cleaner to address issue, running unit without cleaning vent will potentially damage unit, at this time job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HC0

Near Jarrell, TX 76537

Gerry C

Job Details: 05/14/2022

"Arrived to instal previously diagnosed and ordered part. I removed and replaced the damaged rotor and tested. Operational test good, no leaks observed during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78628

Lou

Job Details: 05/14/2022

"Arrived on site to inspect refrigerator making intermittent clicking noises. Upon further inspection, the customer advised that they could hear a clicking noise and all lights would turn off and it would stop cooling. They advised that they would unplug the unit and plug it back in and it would begin to cool again. I found the deli control not functioning. I inspected the deli harness and found 4 of 5 wires broken.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Georgetown, TX 78626

Gerry C

Job Details: 05/14/2022

Arrived to instal previously diagnosed and ordered part. I removed and replaced the control and tested. Normal light function resumed. The unit heated as designed and no further sparking damage could be found. Operational test good.

We serviced a

GE RANGE

Model JGBS15GER5WH

Near Georgetown, TX 78626

Gerry C

Job Details: 05/14/2022

Arrived to inspect no ignition. I found the igniter would not heat and verified it had line VAC present. It measured open via ohm test and I quoted the CX for replacement. I removed and replaced the element and tested. The unit heated and cycled as designed. No gas leaks detected during service.

We serviced a

KENMORE REFRIGERATOR

Model 106.570326

Near Georgetown, TX 78633

Gerry C

Job Details: 05/14/2022

"Arrived to inspect no ice. The CX had purchased a valve from another vender and requested I instal. The issue of no ice production was not remedied and I tested and verified it was the ice maker. I quoted the CX and replaced the ice maker and tested. Operational test good, no leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Georgetown, TX 78633

Gerry C

Job Details: 05/14/2022

"Arrived to inspect no ice. I found the ice maker would stall and not complete harvest revolution without assistance. I quoted the CX and removed and replaced the ice maker and tested. All functions were present and the unit filled to the expected depth. I advised the CX to throw out the first few batches and then use at will. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, TX 78633

Lou

Job Details: 05/14/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the filter head failure/leaking, I removed and replaced the filter head and installed the customers filter that they purchased and tested the unit. Unit is operating as designed. I placed permagum at the back corner of the RC section to seal off the opening in the upper right corner where the water lines come in. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Georgetown, TX 78633

Lou

Job Details: 05/14/2022

"Arrived on site to inspect refrigerator leaking water and seal broken. Upon further inspection, I found the RC door gasket badly gapped at the lower right corner and not sealing causing condensation to build up in the RC section. The FC door is sealing good. Customer advised that the door opening position was switched during installation. Using my heat gun, I heated the gasket and shaped it and closed the door. Using my plastic putty knife and hat gun, I pressed the gasket against the chassis and heated it again to allow it to form against the chassis and door. The door is not sealed and no further gaps. I recommended that the customer leave the door close for approximately 8 hours to allow the gasket to hold its shape and continue to seal. A

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Georgetown, TX 78633

Lou

Job Details: 05/14/2022

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating. I disassembled the unit and tested the element, cutoff and thermostat and found the element bad. Also found belt worn and the tension pulley with worn spots on it form the belt. I removed and replaced the element assembly, belt and tension pulley; cleaned the unit and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Georgetown, TX 78628

Lou

Job Details: 05/14/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the blower wheel,failure, I removed and replaced the blower wheel and tested the unit. Unit is operating as designed.No lint observed during service, job completed"

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS1

Near Andice, TX 78628

Lou

Job Details: 05/14/2022

"Arrived on site to inspect range oven not reheating after preheat. Upon further inspection, the customer advised that the oven will heat then when it goes to get back to preheat temp, they can hear it clicking but it wont reheat. I removed the bottom panel and accessed the ignitor & burner and tested. I found the ignitor arcing and igniting the burner as designed. I did find that the ignitor was badly burnt and beginning to warp away from the burner. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ2

Near New Braunfels, TX 78130

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for long pre heat, tested unit found elements are good, temp sensors is slightly out of range, pre-heated unit to 350, temp probe was reading 15 degrees lower then oven , calibrated unit, now both oven and temp probe are reading the same, at this time the unit is running as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near New Braunfels, TX 78130

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for not spinning clothes out, tested unit found control not sensing that water is still in tub, replaced control, ran a drain spin cycle, water is now draining completely, if issue still persists, recommend replacing suspension rods, customer also had a issue with bleach from previous cycles making into next cycles and damages clothes, advised customer since unit does not have a rinse out for bleach dispenser to put bleach directly into tub,at this time the unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near New Braunfels, TX 78130

Andrey

Job Details: 05/14/2022

"Arrived on site to replace previously diagnosed bake element, replaced element, tested unit, unit now heating as designed,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM3

Near New Braunfels, TX 78132

Andrey

Job Details: 05/14/2022

"Arrived on site to replace previously diagnosed control, verified control was needed, replaced part put unit through diagnostics and noticed extreme amount of suds, advised customer to run a few cycles with no soap to remove suds, customer has a water softener that is set high advised customer to turn it down and see if suds improve,

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near New Braunfels, TX 78132

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for gas smell, tested unit applied bubble solution on all connection point not gas leaks detected, customer stated that the only time she smells gas is when she is baking in oven, in inspected burner all is good, igniter igniting at one click, at 350 and 425 with no delay, if issue returns, recommend replacing valve, at this time the unit is running as designed job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near New Braunfels, TX 78132

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for not resetting, customer installed unit back into housing, put unit into diagnostics, found F8E4 float switch open, possibly a over suds causing water to over fill into tray shutting unit down, customer is using liquid detergent for dishwasher, advised customer to use pods instead, also ran two diagnostics cycles and water was still coming in cold into dishwasher, customer has a tankless water heater and it takes a while for water to get hot, advised customer to run hot water in sink before start dishwasher, leveled unit and ran in normal cycle for 15 min, no issues with unit found at this time, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near New Braunfels, TX 78132

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for door not staying down, tested unit found failed friction sleeves, ordering parts, office to reschedule ; ordrng 2 WP8268961 (Friction sleeves)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Andice, TX 78628

Lou

Job Details: 05/14/2022

"Arrived on site to inspect dishwasher clips missing. Upon further inspection, I found the upper rack left stop missing. Customer also advised that the unit is not drying properly. I placed the unit in diagnostics showing no error codes and tested. While testing, I placed my multimeter at the black wire the junction box and tested amp draw to the element. The element tested good as it read 7-9amps in wash & dry cycles of diagnostics. I found the element badly rusted and corroded with a few burnt spots around it. I am ordering the element and (2) stops and scheduled return service for 05/21/22. No water leaks observed during service.; ordrng 1 W10518394 (Element) and 2 Wpw10082861 (Rack stop)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near New Braunfels, TX 78130

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for no ice production, tested unit found FC door harness is broken, will need new FC door to fix issue, returning with all per screened parts to ensure completion, advised customer that it will take 4-8 weeks to get door office to reschedule ; ordrng 1 LW11089011 (FC door)"

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Georgetown, TX 78626

Gerry C

Job Details: 05/14/2022

Arrived to instal previously diagnosed and ordered parts. I removed the unit and removed and replaced the magnetron. During mag installation I found the inverter board had a visible burnt area and will require replacement. Office to contact CX to arrange return service. ; ordrng 1 W11325604 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Georgetown, TX 78626

Gerry C

Job Details: 05/14/2022

"Arrived to inspect circuit breaker tripping. I could not recreate the issue, but the CX was able to give a very good description of the issue. The unit would trip the breaker within 2 minutes or less, after plugging it back in. I activated all loads through service test mode and could not recreate. I removed the evaporator cover and found nothing that would directly indicate the issue. I discussed other machines that have had similar issues and the fact that replacing the evap motor cured the issue and the CX elected to have us replace the motor to prevent possibilities of filter interruption. No leaks observed during service.; ordrng 1 WP2315549 (Evap motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Georgetown, TX 78628

Gerry C

Job Details: 05/14/2022

"Arrived to inspect code and draining issue. F9E1, FAE2 codes stored. The unit had brass washers on the element and they need to be replaced

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Andice, TX 78628

Lou

Job Details: 05/14/2022

"Arrived on site to inspect wall oven turning on & off by itself. Upon further inspection, I attempted to place the unit in diagnostics but the touchscreen would not respond to touch. I cycled power to the unit and attempted again and it continued to fail. I am ordering the control panel and will return with all screened parts. Office to schedule return service due to the availability of parts.; ordrng 1 W11296171 (Control panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Leander, TX 78641

Lou

Job Details: 05/14/2022

"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. When the unit got to agitate, it failed. I advanced to spin and again it failed and made a loud grumbling noise. Tilted the unit back and found gearcase oil on the pulley shield, cam and all four panels. When I removed the belt, I found the shaft in the motor was loose. I attempted to spin the pulley and it failed. I removed the motor and tested again and it made the noise I heard while testing the unit. I removed and replaced the gearcase and advised the customer I would have to order the motor. Got the unit reassembled and left unplugged for safety. I am ordering the motor and scheduled return service for 05/21/22. No water leaks observed during service.; ordrng 1 W10890624 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near New Braunfels, TX 78132

Andrey

Job Details: 05/14/2022

"Arrived on site to test unit for no ice production, tested unit found broken connection on ice maker facia heater, fan is running really weak with unusual sound to it, ice maker has a E5 error, thermistor in ice maker ice out of range, recommend replacing ice maker, control, ice box fan and ice maker Facia heater, office to get authorization and reschedule ; ordrng 1 WPW10553630 (Ice box Facia heater) and 1 WPW10628307 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near Leander, TX 78641

Vincent

Job Details: 05/13/2022

"Arrived on site to inspect dishwasher, inspected unit and work area. I removed kickplate to inspect the wiring and found power source wiring shorted. I then fixed the main power wiring and tested unit. Unit is working as designed I ran a full diagnostics cycle and found error codes stored F6E4. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MFW9700SB1

Near Austin, TX 78723

Joe Z

Job Details: 05/13/2022

Arrived onsite for unit leaking water. Upon arrival inspected unit and found rip in bellow. No other leaks found. Need to replace bellow. No leaks present at this time.job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, TX 78723

Joe Z

Job Details: 05/13/2022

Arrived on site to replace dented bottom left door. Replaced door. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78723

Joe Z

Job Details: 05/13/2022

Arrived onsite for Dishwasher lights won't stay on . Upon arrival unit was unplugged. Checked polarity and all is good. Checked junction box and connections are good. Test control and getting 120v. Called techline for assistance. Tech had me try unplugging each harness 1 at a time. Control still would not light up. Tech recommended replacement of control. Tech gave SR# 7733653217 Replaced control and unit now operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MHWE900VW00

Near Austin, TX 78723

Joe Z

Job Details: 05/13/2022

Arrived onsite for ERROR CODE F21 - SUDS ERROR- SOUNDS LIKE DRAIN PUMP IS RUNNING/ FAINT BURNING SMELL. Upon arrival found standing water in tub. Tested unit and drain pump would energize but not pump. Need to replace drain pump. Drain out all water with vacuum. Replaced drain pump and unit now operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PCAB0

Near Austin, TX 78752

Joe Z

Job Details: 05/13/2022

"Arrived onsite for unit leaking water from underneath. Found some water sitting at bottom of tub. Test the drain pump an operates as designed. Found that a paper plate was washed and completely covered the filter. Explained to customer that during a normal cycle there are a series of times the unit drains, if the unit cannot drain or has a slow drain the unit will over fill and leak. Cleared out the filter and test the unit. Unit drains and operates as designed. No leaks present at this time. Job complete"

We serviced a

JENN-AIR FREEZER

Model JUD24FCERS00

Near Austin, TX 78731

Wesley

Job Details: 05/13/2022

Arrived onsite and found unit not reaching temp in either compartment because the fresh food section had frozen over the evap. Was informed that the same symptom has persisted since the last visit. Advised the customer on defrosting unit for 2 days to reset. Customer will call back if symptoms return. No charge due to prior misdiagnosis of issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Kimo

Job Details: 05/13/2022

Arrived onsite for dishwasher not draining properly. Upon inspection I found that the knockout in the disposal was not removed all the way I corrected this and tested unit and found found unit operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Austin, TX 78746

Wesley

Job Details: 05/13/2022

Arrived onsite and found the bellow failed with tear in it. Unit is now operating as designed.

We serviced a

LG WASHER

Model WM3670HWA

Near Austin, TX 78703

Wesley

Job Details: 05/13/2022

Arrived onsite for not draining and found drain pump motor burned out. Repaired unit by replacing drain pump. All checks good. Charged in full.

We serviced a

WHIRLPOOL WASHER

Model WFW86HEBW0

Near Austin, TX 78703

Wesley

Job Details: 05/13/2022

Arrived onsite for leaking valve. Valve leaking intro drum while on standby. Completed repair. Unit is now operating as designed.

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Austin, TX 78704

Wesley

Job Details: 05/13/2022

Arrived onsite and installed front panel to repair cosmetic first 30 day claim. Unit is now in good order.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Leander, TX 78641

Kimo

Job Details: 05/13/2022

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new panel and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Leander, TX 78641

Kimo

Job Details: 05/13/2022

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new thermal fuse and tested unit and found unit operating as designed. Job complete

We serviced a

LG WASHER

Model WM3570HWA

Near Round Rock, TX 78681

Wesley

Job Details: 05/13/2022

Arrived onsite for sudden slow leak from underneath. Found unit air trap hose dislodged from air trap. Tested unit. Unit is now operating as designed without a leak.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Georgetown, TX 78628

Lou

Job Details: 05/13/2022

"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, the customer advised that the ice maker in the FC section was not producing ice. When I opened the FC door I found the ice bin full of ice. I found the ice maker arm in the down position. Closed the FC door and tested temps and could not get a good reading due to having the door open too long. I tested temps in the RC=39 degrees. I advised the customer that there are possibilities that something may have kept the door from closing and allowing warm air into the FC section which would keep the ice maker from harvesting or something may have caused the IM arm to go into the off position. I recommended monitoring the ice maker and if it should stop making ice again. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Georgetown, TX 78626

Lou

Job Details: 05/13/2022

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the unit plugged in, but the control panel display was blank. Unplugged the unit and removed the back lower panel and inspected the terminal block. I found the neutral stub on the block loose. When I went to remove the harness from the block, I found the block cracked and the neutral wire connector was broken which is causing the unit to trip the breaker. I removed and replaced terminal block and placed a new connector on the neutral harness and re#wired the block and tested. Unit is operating as designed. Job completed."

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Cedar Park, TX 78613

Scott

Job Details: 05/13/2022

"Arrived on site for dead microwave . Found switches in good shape . Found cavity tsat blown and charred . Replaced fuse , ran unit for 5 mins . All checked normal. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cedar Park, TX 78641

Scott

Job Details: 05/13/2022

Arrived on site for dishwasher not washing . Found wash motor dead . Motor is getting voltage. Replaced sump and motor . Ran diagnostics again . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Jarrell, TX 76537

Gerry C

Job Details: 05/13/2022

Arrived to inspect no display. I found the L1 supply to the control had failed at the terminal block. I removed and replaced the harness assy and the unit required the cord for complete repair. The CX paid for the cord and I installed operational test good.

We serviced a

MAYTAG DRYER

Model MED5600TQ0

Near Jarrell, TX 76537

Gerry C

Job Details: 05/13/2022

"Arrived to inspect dryer not starting. I found the door switch was broken internally and I quoted the CX for replacement. The CX also requested that I replace the start switch due to it being sticky. I removed and replaced both parts and tested. The unit heated and cycled as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Jarrell, TX 76537

Gerry C

Job Details: 05/13/2022

"Arrived to inspect no ice. The issue was that the dispenser would not dispense and would only hum during attempted operation. I found there was a mass of ice within the bin and after removing it, there was still no motor movement. I manually freed the motor drive via wrenching it and after, normal operations resumed. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, TX 76537

Gerry C

Job Details: 05/13/2022

"Arrived to inspect not heating. I found the unit heated and after testing bake, I attempted broil, not seeing the broil element heat during bake preheat as expected. The only element that heated during broil was the convection ring heater. I inspected wiring and found no issues at the control or the elements. I did find he terminal block was loose on the L1 connection and I corrected. Testing after the wiring repair and unplugging/rep lugging the unit showed it operating and heating as designed in both bake and broil. Operational test good."

We serviced a

WHIRLPOOL FREEZER

Model KRSC503ESS00

Near Volente, TX 78641

Vincent

Job Details: 05/13/2022

"Arrived on site to install previously diagnosed parts. Installed new control and fan motor. Unit is operating as designed no water leaks observed during service, job completed.

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/4A

Near Manor, TX 78653

Matthew

Job Details: 05/13/2022

Arrived on site for washer continuing to go out of balance. On arrival inspected unit found suspension rods failed causing the unit to go out a balance on every load. Replaced all four suspension rods. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78737

Luis

Job Details: 05/13/2022

"Arrived on site. Replaced main control,ui and defrost thermistor,secured thermistor with foil tape and a zip tie."

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Liberty Hill, TX 78642

Vincent

Job Details: 05/13/2022

Arrived on site to clean dryer lint And install new filter. Cleaned out all lint and unit is now clean.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Austin, TX 78749

Luis

Job Details: 05/13/2022

"Arrived on site for ice build up on fresh food evaporator. Customer defrosted unit,replaced defrost thermistor,per service pointer secured thermistor to correct location on suction line using foil tape and a zip tie,replaced drip pan,secured evaporator to liner wall using clamps and zip ties,secured cover with 4 screws,changed defrost setting to basic. used 1 W11457241 (Drip pan) from stock"

We serviced a

LG REFRIGERATOR

Model LFXS26596D/01

Near Austin, TX 78736

Luis

Job Details: 05/13/2022

"Arrived on site four loud noise. Removed compressor cover,found noise from condenser fan motor,removed defective motor,installed a new condenser fan motor,powered unit on fan running no odd noise from fan.

We serviced a

MAYTAG REFRIGERATOR

Model MFD2560HES

Near Austin, TX 78735

Luis

Job Details: 05/13/2022

"Arrived on site for no oil in fresh food section. Found ice build up on evaporator,no air flow into fresh food section. Diagnosed control not entering defrost,replaced defective control,powered unit on,unit entered defrost.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48FMX03

Near Austin, TX 78746

Luis

Job Details: 05/13/2022

"Arrived on site for water leaking. Removed lower drawer found frozen drain.removed ice build up,cleared drain flushed drain water draining correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Manor, TX 78653

Matthew

Job Details: 05/13/2022

Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found auger motor not energizing. Replaced motor and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Austin, TX 78754

Matthew

Job Details: 05/13/2022

Arrived onsite for stand alone freezer door opening. Upon arrival inspected unit. Found good seal around door. Gasket is good. Unit is in garage type area and is positioned leaning forward. Instructed customer on how non temperature controlled environments can effect the suction on the door and unit should be installed with a slight tilt back. Customer understood and will make changes. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS0

Near Austin, TX 78748

Kevin

Job Details: 05/13/2022

"Arrived on site and found customer is experiencing same issue with secondary and tertiary ignitions after preheat. Inspected igniter and it does not look damaged. Replaced it under 1 year warranty and observed it preheat and ignite 3 more times to confirm re ignition. Range is operating properly, job complete."

We serviced a

JENN-AIR COOKTOP

Model JGD3536GS00

Near Austin, TX 78759

Matthew

Job Details: 05/13/2022

Arrived onsite for cooktop igniters all sparking when unit gets plugged in. Suspected short in module. Replaced spark module and did not correct issue. Tested harness and all was good. Checked outlet and outlet is faulty. Plugged unit into a different outlet and unit works fine. Called safety team provided SR#773599649. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Austin, TX 78748

Kevin

Job Details: 05/13/2022

"arrived on site and replaced valve and control board. Had to adjust connector on valve and it is now filling with water and will begin a water cycle normally,

We serviced a

JENN-AIR OVEN

Model JJW2830DS00

Near Austin, TX 78738

Kevin

Job Details: 05/13/2022

"Arrived on site and found oven is showing F2E1 and control panel is unresponsive. Cycled power at breaker box and cleared errors and ovens are working again. If issue is persistent control panel may need to be replaced quoted.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Briarcliff, TX 78669

Kevin

Job Details: 05/13/2022

"Arrived on site and found icemaker is producing but ice cubes are thin. Confirmed condenser fan is working properly. Found incoming water flow from valve is weak. Quoted for new Valve

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC2

Near The Hills, TX 78738

Kevin

Job Details: 05/13/2022

"Arrived on site and inspected washer and found gear case is failing, it is beginning to leak oil and bearing noise can be heard when put into a spin cycle. Attempted to remove washplate and found it is seized.

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS

Near Austin, TX 78738

Kevin

Job Details: 05/13/2022

"Arrived on site and inspected microwave and found both counter lightbulbs are out. Lightbulbs are now working properly, job complete"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Hutto, TX 78634

Cliff

Job Details: 05/13/2022

Arrived on site to replace part for range. Replaced ignitor that homeowner provided. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG WASHER

Model MFW9700SB0

Near Killeen, TX 76542

Tyler

Job Details: 05/13/2022

"Arrived outside for washer giving an F 11 error code. Upon arrival confirm complaint and when trying to start unit up it would flash the F 11 when cyclist started but would fly should have random times and was not always consistent. Found full continuity and resistance through all wires between ccu and mcu. Found ccu sending stable 130ac and 5dcv to ccu. Motor ohms at 6 across all terms. Found no failures in drain motor, inlet valve, pressure switch or latch. Couldnt pin point exact failure between mcu and ccu

We serviced a

WHIRLPOOL COMPACTOR

Model KUCS03FTSS0

Near Austin, TX 78735

Brandon

Job Details: 05/13/2022

"Arrived on site to inspect unit for door not opening, found broken gears, I replaced gear kit, unit tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW862CHC1

Near Austin, TX 78735

Brandon

Job Details: 05/13/2022

"Arrived on site to inspect unit for getting off balance, and leaking. Found error codes F5E4, F0E2, F0E5, F9E1, F0E1 in diagnostic mode. I cleaned out pressure chamber, and tightened door seal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Killeen, TX 76542

Tyler

Job Details: 05/13/2022

Arrived on site for refrigerator not making ice. Arrival confirm complaint and after further inspection found that the failure was due to the icemaker being shut off from ice building up in the bucket and hitting the switch. I also found that filter was stuck in housing due to the detaching mechanism popping out of the housing assembly. I was able to reassemble the disengagement arm and ensure that filter could seal properly and stay locked in place and be removed as needed. Found icemaker fully functioning as designed and informed customer to give unit 24 hours to fill the bucket up. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Killeen, TX 76549

Tyler

Job Details: 05/13/2022

Arrived on site for refrigerator leaving moisture condensation in RC side. Upon arrival confirm complaint and after further inspection found a lot of moisture buildup both in the freezer and the fresh food side. Found temperatures on arrival were at 44 and 9?. And then found amperage to compressor is 34.5but found compressor overheating and dryer itself was cool to the touch. Found even frost pattern on evaporator coil but coil also had signs of drippage from moisture and when I would rub my finger over the ice found it all coolness would be completely wiped away and gone and not return. Called techline and spoke with Orlando sr#7733654689. Found cause of failure was due to crimped suction line in fc liner above evap coil.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Belton, TX 76513

Tyler

Job Details: 05/13/2022

Arrived on site to install previously diagnosed icebox fan motor as well as icemaker assembly. Upon arrival install required parts then reassembled and ran test 56 and 57 and insured all hardware was functioning as designed with no leaks. Call complete

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Dripping Springs, TX 78620

Brandon

Job Details: 05/13/2022

"Arrived on site to inspect unit for middle burner ignitor popping while customer lighting FR burner, this is normal, all ignitors will spark when lighting any of the burners, unit tested good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78737

Brandon

Job Details: 05/13/2022

"Arrived on site to replace wash motor and spray arm, after replacing, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, TX 78634

Cliff

Job Details: 05/13/2022

Arrived on site to diagnose a dishwasher with a melted sprayer arm. Found lower sprayer had contacted heater and melted. Removed and replaced sprayer and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. Documented findings with tech line.Tech line rep TravisFile# 7733655468

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Round Rock, TX 78665

Cliff

Job Details: 05/13/2022

Arrived on site to replace previously ordered parts for washer. Replaced ui and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Pflugerville, TX 78660

Cliff

Job Details: 05/13/2022

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found capacitor failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. No other parts were needed.

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Pflugerville, TX 78660

Cliff

Job Details: 05/13/2022

Arrived on site to diagnose a washer that is not draining. Found main control not powering drain pump.