Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7565 customer reviews

Jerry C.

Jerry C.

KRFF707ESS01 Arrived to inspect ice in fc. I found the issue was with a large mass of ice within the floor area of the rc. I removed the ice and corrected the drain tube being frozen and tested. The drain tube connection at the rear of the unit was hanging down, allowing a large amount of air to thermosiphon up into the rc evaporator area. I corrected the drain tube issue and discovered the ice maker housing incorrectly installed and corrected. Operational test good, no leaks observed during service.

Near Longhorn Trail, Georgetown, TX 78633
Daniel  A.

Daniel A.

MVWC416FW1 Leaking water from rear of washer. Defective threads on inlet valve. Replaced inlet valve. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near 7 Seas Dr, San Antonio, TX 78242
Daniel  A.

Daniel A.

MEDC215EW1 Not drying properly. Ran vent test. Did not pass. Card did not fall off of hanger. Tested 3x. Normal heat. Verified voltage/thermostat operation. Instruct customer on venting/fire hazard.

Near 7 Seas Dr, San Antonio, TX 78242
Leonardo C.

Leonardo C.

Whirlpool gas stove model: WFG525S0HZ0 damaged panel. Arrived on site to test unit for damaged panel. Found damaged panel replace panel test unit and unit test good job complete no leaks present at this time

Near Mairo St, Austin, TX 78748
Nathaniel B.

Nathaniel B.

Model WED5100VQ1, Arrived on call for dryer not drying cloths very little heat, found that dryer is still heating, found wall vent is restricted, customer to not run dryer till wall vent is cleared due to this is a fire hazard, customer to call dryer wall vent cleaning service. No parts needed, call complete.

Near Sundrop Pl, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WED5100VQ1, Arrived on call for dryer not drying cloths very little heat, found that dryer is still heating, found wall vent is restricted, customer to not run dryer till wall vent is cleared due to this is a fire hazard, customer to call dryer wall vent cleaning service. No parts needed, call complete.

Near Sundrop Pl, Round Rock, TX 78665
Kevin B.

Kevin B.

Arrived on site and found Ice drawer in the freezer is stuck in place, are used steamer on the right rail and it has freed up and is now moving properly. No further repair is required at this time no water leaks from connections at time of service, job complete.

Near Cutler Ridge Pl, Austin, TX 78749
Connor M.

Connor M.

GU2300XTVB0 whirlpool washer Arrived on site to test unit for heating issues. Found heater working fine. No rinse aid being used. Lower rack not from a whirlpool model. Cannot service. No leaks detetced.

Near Lake Forest, Canyon Lake, TX 78133
Brandon C.

Brandon C.

Arrived on site for water leaking onto floor, found clog in the duck bill, I removed the clog and cleared the drain line unit tested good.

Near Hacienda Ridge, Austin, TX 78738
Robert J.

Robert J.

WFG505M0BS0 Arrived on job for complaints of not heating Found bake igniter temperature too low. Replaced igniter and test. Operation normal. Igniter and labor

Near Peach Tree St, Austin, TX 78704
Nathaniel B.

Nathaniel B.

Model KVUB606DSS3, Arrived on call for vent hood red wire on led light broke not allowing lights to come on, replaced right side led light and all checks good all vent hood lights are working know, call complete.

Near Moving Water Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KVUB606DSS3, Arrived on call for vent hood red wire on led light broke not allowing lights to come on, replaced right side led light and all checks good all vent hood lights are working know, call complete.

Near Moving Water Ln, Pflugerville, TX 78660
Connor M.

Connor M.

WRT311FZDW00 whirlpool refrigerator 7722208104 arrived on site to install parts for repair. Unit completely empty of freon. Not enough time passed for dye to circulate in system. No leaks found anywhere with blacklight. Found steel coming from cabinet for filter direr cut too short and split. Cannot install new drier. Cap tube too short as well. Called techline and was told unit is non repairable. Job completed.

Near Shayla Ln, Canyon Lake, TX 78133
Joseph C.

Joseph C.

WRS325SDHZ00 Arrived on site for “fresh foods door clanging as it closes” complaint. Inspected unit and found to be unlevel. Leveled unit. Unit is performing as designed. No leaks detected, at time of service.

Near E M. Franklin Ave, Austin, TX 78723
Lou S.

Lou S.

arrived on site to inspect microwave turntable not working. Upon further inspection, I checked ohms at the turntable motor and found it open. I removed and replaced the motor and tested the unit. Unit operates designed. Job completed.

Near Osmarea Drive, Austin, TX 78717
Leonardo C.

Leonardo C.

Whirlpool gas cooktop model: WCG51US0DS00 flames not going to low. Arrived on site to test unit for flames not going to low. Adjusted flames on right front and back and left back burner. No leaks present job complete

Near Mendocino Ln, Austin, TX 78737
Thomas L.

Thomas L.

Arrived On site for noisy operation.unit has a very Noisey drive motor which cuts off after approximately 5 minutes of use. Use cool down before it starts again . Erica assisted. Customer needs Friday with an a.m. request.

Near Nicholas Cir, Killeen, TX 76542
Robert J.

Robert J.

WTW8000DW2 Arrived on job for complaints of not starting cycle. Found the lid lock damaged internal and not locking. Replaced lid lock and test operation normal. No leaks detected at time of service. Job complete

Near Thornton Rd, Austin, TX 78704
Kevin B.

Kevin B.

6/12/18 8:51: KB there 6/12 TUE, 8:00 to 8:25, Arrived on site and inspected dryer and found no power showing at terminal block. Inspected breakers and found they are tripped but do not look it. Flip the breakers all the way off and then all the way on and power has returned to dryer. It is heating properly and airflow is good, job complete.; Job Cmpltd, snapped 2 QuickPics

Near S Capital of Texas Hwy, West Lake Hills, TX 78746
Kevin B.

Kevin B.

Arrived on site and found freezer temp is 3-4 degrees took 1 picture. Fresh food temp is 40, Removed evaporator cover and found frost pattern looks good. Took one picture. Spoke with CS will bring back thermostat to address intermittent not cooling, no water leaks at time of service.

Near S Capital of Texas Hwy, West Lake Hills, TX 78746
Daniel  A.

Daniel A.

MFI2570FEZ03 Not producing ice. Icemaker not advancing. Replaced defective icemaker. Verified normal water fill. No leaks detected. Normal operation after service

Near Santa Helena, San Antonio, TX 78232
Brandon C.

Brandon C.

Arrived on site for customer complaint of non stop clicking coming from igniter. I found unit was unplugged when I arrived, I plugged unit in and turned gas on, unit tested good. Collected 108.24 on cc

Near Hensley Dr, Lakeway, TX 78738
Lou S.

Lou S.

arrived on site to inspect water dispenser leaking. Upon further inspection, I found that the filter housing was cracked and the filter was an aftermarket filter which was not seating correctly. I removed and replaced the filter housing and quoted the customer $61.49 for this filter and with tax the total was $66.56 and the customer agreed to purchase the filter. Replaced the filter with whirlpool approved filter and tested unit and unit tested good. No water leaks observed during service.

Near Castletroy Dr, Austin, TX 78717
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and UI console and tested the unit. Unit operated as designed. There were an abundance of detergent suds during diagnostics and there was no detergent added. I recommended to the customer that they not use detergent pods and switch to a liquid or liquid gel and to use no more than two teaspoons per wash to prevent too much suds. I also leveled the unit due to the left side of the door rubbing badly. No water leaks observed during service. Job completed.

Near Castletroy Dr, Austin, TX 78717
Thomas L.

Thomas L.

Arrived on site for improper cycle times. Calibrated control. Tested unit . Removed and replaced defective lid latch. All water connections were dry.

Near Connell Dr, Killeen, TX 76543
Connor M.

Connor M.

MEDX655DW0 maytag dryer Arrived on site to test unit for non responsive. Fiund no voltage to dryer. Breaker flipped. Tunred breaker on and checked voltage and all components. Unit working properly. Likely due to a heavy load. Made aware of proper venting and and fire hazard.

Near N Cranes Mill Rd, Canyon Lake, TX 78133
Daniel  A.

Daniel A.

WRF757SDEM00 Unable to remove ice bucket. Replaced ice bucket assembly. Installed new user interface/control board assembly. Verified normal operation after service. No air/water leaks detected

Near Sunstream Way, San Antonio, TX 78260
Luis M.

Luis M.

Refrigerator-repaired filter housing

Near Bridgeford Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

Whirlpool dishwasher model: WDF310PAAS4 not drying dishes. Arrived on site to test unit for not heating or drying dishes. Test unit and found broken heater. Replaced heater test unit and unit test good job complete no leaks present at this time.

Near Cherisse Dr, Austin, TX 78739
Thomas L.

Thomas L.

Removed and replaced failing trucks and wheels to allow proper rack operation . All water connections were dry.

Near Whirlaway Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

Arrived on site for no water coming into unit . Found water was not turned on fully at shut off valves . Ran diagnostics cycle, all tested normal . No error codes . No water leaks detected at time of service . Job complete .whirlpool front load washer .

Near N Lamar Blvd, Austin, TX 78753
Connor M.

Connor M.

KRFF507ESS01 kitchenaid refrigerator Arrived onnsite to test unit for frost build up in freezer on drawer. Found significant amountof frost build up on left and right side of tracks, and under bin. Fiund gaslet that was oreviously replaced separates from door liner when pulled open due to magnet. Found not properly re install gasket due to the gap between door liner and stainless. Will need to replace freezer door. Please allow 2 hours to defrost and seal gasket on return. Office to scheudle directly.

Near Appellation, Canyon Lake, TX 78132
Mike C.

Mike C.

Kitchen Aid dishwasher KDTE254ESS0 Arrived to find unit with no operation. Checked voltage at control and found no voltage. Opened junction box and found the black wire had come out of the wire nut. Re stripped wires and put a new wire nut on wire. Checked operation and unit checks good with no water leaks. DW600 $129.99 ($10 senior discount)

Near Cool Spring Way, Georgetown, TX 78633
Daniel  A.

Daniel A.

MVWB835DW2 Not filling. Ran diagnostic. Error code F3E2. Defective inlet thermistor. Replaced inlet valve/housing. Checked water inlet and drain hoses. No leaks detected. Tested inlet valve. Normal operation after service

Near Lilac Mist, San Antonio, TX 78260
Brandon C.

Brandon C.

Arrived on site for customer complaint of not dispensing ice, found power getting to auger motor, found bad motor, I replaced the motor, unit tested good. Water lines were dry at time of service.

Near Leafdale Trail, Dripping Springs, TX 78620
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for both sections not cooling properly, food is unthawing in freezer section, found temps today are 39 degrees. In fresh food section and 0 degrees in the freezer, found that customer is on the correct breaker for the unit but the unit has a extension cord running from the units power cord to the outlet due to fridge power cord is not long enough to reach the outlet , and sensors and fans all check good, called whirlpools tech line and talked to bruce file number 7722204563, unit must have a dedicated outlet and can not be on a extension cord, per bruce from whirlpool tech line customer will need to contact a electrician to have a outlet put in for the fridge, also customer had a complaint of water on mid drawer floor and running out on to the top of the freezer door gasket, turned on all mullion heaters to 100 percent run time but saw no water on bottom floor of mid drawer unit is draining as it should in fresh food section. Also instructed custome

Near Pebblestone Trail, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRX988SIBM03, Arrived on call for both sections not cooling properly, food is unthawing in freezer section, found temps today are 39 degrees. In fresh food section and 0 degrees in the freezer, found that customer is on the correct breaker for the unit but the unit has a extension cord running from the units power cord to the outlet due to fridge power cord is not long enough to reach the outlet , and sensors and fans all check good, called whirlpools tech line and talked to bruce file number 7722204563, unit must have a dedicated outlet and can not be on a extension cord, per bruce from whirlpool tech line customer will need to contact a electrician to have a outlet put in for the fridge, also customer had a complaint of water on mid drawer floor and running out on to the top of the freezer door gasket, turned on all mullion heaters to 100 percent run time but saw no water on bottom floor of mid drawer unit is draining as it should in fresh food section. Also instructed custome

Near Pebblestone Trail, Round Rock, TX 78665
Clif L.

Clif L.

Kitchenaid oven combo KOCE507ESS06. Arrived on site to diagnose and I’ve been with that door that is not closing properly. Tested unit and found no mechanical failures to oven door or hinges at this time. Advised homeowner on door operation and informed on how bumpers are installed on cavity to prevent door from contacting racks. No further repairs are needed, and all is working properly at this time.

Near Mandeville Cir, Austin, TX 78750
Connor M.

Connor M.

Arrived on site to test unit for not tripping breaker. Found unit on arch fault protected breaker. Ran amp draw on all functions. Amp draw never out of range. Instruct on manufacturer testing done only on conventional breakers. Breaker will need to be swapped with regular breaker per the manufacturer. No leaks detected.

Near Magnum, New Braunfels, TX 78132
Connor M.

Connor M.

MVWC200BW1 maytag washer Arrived on site to install parts for repair. Found unit operating as designed. Customer chose not go forward with repair. Collected service only. 99.99. No leaks detected.

Near Magnum, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and inspected dryer and found no power showing at terminal block. Inspected breakers and found they are tripped but do not look it. Flip the breakers all the way off and then all the way on and power has returned to dryer. It is heating properly and airflow is good, job complete.

Near Willow Creek Dr, Austin, TX 78741
Mike C.

Mike C.

Whirlpool Oven WOS51EC0AS04 Arrived to find unit with no display or operation. Removed control panel and checked thermal fuse for continuity and found it bad. Installed new thermal fuse and checked operation, checked good.

Near Limestone Lake Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Removed and replaced microwave lightbulb.

Near Morning Dove Trail, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the rc thermistor, main control, and UI. Tested unit and unit began to cool as designed. No water leaks observed during service.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Daniel  A.

Daniel A.

JMC2430DS00 f2e1. No response from touchpad. Error code for console. Replaced touchpad/console assembly. Programmed unit. Verified normal operation after service.

Near TX-46, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for interior lights not coming on, found upper fresh food led and freezer led were bad, replaced both due to had 124 ac volts to the fresh food upper led but none of the lights were working, and after installing freezer and top fresh food led all lights are working as they should, no water leaks at time of call, call complete.

Near 2nd Ave, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for interior lights not coming on, found upper fresh food led and freezer led were bad, replaced both due to had 124 ac volts to the fresh food upper led but none of the lights were working, and after installing freezer and top fresh food led all lights are working as they should, no water leaks at time of call, call complete.

Near 2nd Ave, Taylor, TX 76574
Connor M.

Connor M.

MVWC200BW1 maytag washer Arrived on site to install parts for repair. Found unit operating as designed. Customer chose not go forward with repair. Collected service only. 99.99. No leaks detected.

Near Ruger Path, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model MFI2570FEB01, Arrived on call for ice maker not making ice, found that ive maker fill cup is frozen and fill tube frozen not allow water dispense to ice maker for production, will order dual valve and use ice-maker on return, skyped office parts and talked to kristen and will reschedule for 6/14/18

Near Pearson Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model MFI2570FEB01, Arrived on call for ice maker not making ice, found that ive maker fill cup is frozen and fill tube frozen not allow water dispense to ice maker for production, will order dual valve and use ice-maker on return, skyped office parts and talked to kristen and will reschedule for 6/14/18

Near Pearson Way, Round Rock, TX 78665
Robert J.

Robert J.

WFC150M0EB0 Arrived on job for complaints of f9 code. Check wiring for error non found. Replace control and tested heating correct.

Near Windridge Dr, Niederwald, TX 78640
Connor M.

Connor M.

WRF736SDAM10 whirlpool refrigerator Valve-89.23 labor-179.99 arrived on site to replace parts for repair. Found ice being ejected from mold in solid strips. Indicating mold filling with too much water. Small amount of water overflowing into ice bin each fill. Pressure checked fine. Will need dual water valve to repair. Ja approved friday. Customer requesting 3-6

Near High Rd, San Marcos, TX 78666
Joseph C.

Joseph C.

WFW75HEFW0 Arrived on site for “noise coming from basket area” complaint. Inspected unit and found debris between basket and tub. Cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near TX-109 Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WDF330PAHS0, Arrived on call for top left door when closed is not sealing, found inner door panel was warped not allowing door to seal, replaced inner door and pads and tested and all checks good, call complete, no water leaks after repair, also instructed customer to let maintenance no the the kitchen sink is not sealing to the cabinet and is leaking water under sink, did instruct the apartment office. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDF330PAHS0, Arrived on call for top left door when closed is not sealing, found inner door panel was warped not allowing door to seal, replaced inner door and pads and tested and all checks good, call complete, no water leaks after repair, also instructed customer to let maintenance no the the kitchen sink is not sealing to the cabinet and is leaking water under sink, did instruct the apartment office. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Thomas L.

Thomas L.

Arrived on site for no turntable operation. Found driver and support not fitting into motor shaft properly thus causing dish not to turn.

Near N Water St, Burnet, TX 78611
Robert J.

Robert J.

WTW6700TW1

Near Enchanted Woods Trail, Buda, TX 78610
Scott  M.

Scott M.

Arrived on site for dishwasher making loud grinding noise . Still pumping but weak spray and making a very loud grinding noise . Will need sump &motor . Will need autho . Part @ 224.86 ,dw120/mt350 @ 204.99. Please bill 99.99 to CC on file . All prices are pretax . No water leaks detected at time of service . Will need autho on repair . Kitchen aid dishwasher

Near E Pecan St, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect washer dispenser molded. Upon further inspection, I found that mold was built up inside the dispenser and around the sensor. I removed and replaced the dispenser and tested the unit. Unit operated as designed. I zip tied the drain tube to the water hose to secure it from coming out of the drain pipe. No water leaks observed during service.

Near Williams Way, Cedar Park, TX 78613
Diego G.

Diego G.

Arrived on site. Replaced thermistor, UI and fan scroll. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near Havenwood Blvd, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Replaced thermistor, UI and fan scroll. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near Havenwood Blvd, New Braunfels, TX 78132
Diego G.

Diego G.

Arrived on site. Replaced thermistor, UI and fan scroll. Ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near Havenwood Blvd, New Braunfels, TX 78132
Thomas L.

Thomas L.

Replaced failed ice bin

Near Brasada Ln, Marble Falls, TX 78654
Thomas L.

Thomas L.

Replaced failed defrost bimetal.all water connections were dry. All freezer lights are defective, $81.40 each, customer declined to replace lights.

Near Brasada Ln, Marble Falls, TX 78654
Jerry C.

Jerry C.

ED5PVEXWS08 Arrived to inspect ice in bottom of fc. I found the drain tube blocked with debris. I removed the ice from the fc compartment and then cleared the tube. I tested and normal operation resumed. No leaks observed during service.

Near Overland Dr, Leander, TX 78641
Robert J.

Robert J.

WFG510S0AS1 Arrived on job for complaints of not keeping temperature. Found igniter not always lighting. Quote customer labor CO270 $159.99 and igniter $57.48. Replaced igniter and test light every time

Near Still Hollow Creek, Buda, TX 78610
Connor M.

Connor M.

WED4815EW1 whirlpool dryer Installed new timer and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Curlew Dr, Austin, TX 78748
Thomas L.

Thomas L.

Removed and replaced failed ice bin. Water connections were all dry.

Near Lookout Ridge Dr, Marble Falls, TX 78654
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Attached a new nameplate to the venthood. Job completed.

Near Milan Meadows Drive, Leander, TX 78641
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the upper tracks and rack wheels. Tested unit and unit operates as designed. No water leaks observed during service. Job completed.

Near Milan Meadows Drive, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit will not drain and is leaking water from dispenser when not in use., f3 e2 inlet water temp fault, f0 e4 spin limited by water temp, f7 e0 power loss, f2e1 ui stuck button, all keys on ui are checking good, checked polarity at outlet and is correct but found power outlet is in series with a gfi in laundry room and breaker is a gfi or ark fault breaker which the unit can not be on, replaced water valve due to leaking and bad temp sensor on valve, also unit is draining water as needed, called whirlpools tech line due to unit can not be in series with a gfi or on a gfi or ark fault breaker per manufactures specifications per install instructions, called whirlpools tech line and talked to steve, file number 7722197107 customer to have builder contact whirlpool if they need more instruction with file number , unit will need to be taken off gfi or ark fault breaker which causes power loss and any gfi that is in series with it will need to be change

Near Everglades Cove, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for unit will not drain and is leaking water from dispenser when not in use., f3 e2 inlet water temp fault, f0 e4 spin limited by water temp, f7 e0 power loss, f2e1 ui stuck button, all keys on ui are checking good, checked polarity at outlet and is correct but found power outlet is in series with a gfi in laundry room and breaker is a gfi or ark fault breaker which the unit can not be on, replaced water valve due to leaking and bad temp sensor on valve, also unit is draining water as needed, called whirlpools tech line due to unit can not be in series with a gfi or on a gfi or ark fault breaker per manufactures specifications per install instructions, called whirlpools tech line and talked to steve, file number 7722197107 customer to have builder contact whirlpool if they need more instruction with file number , unit will need to be taken off gfi or ark fault breaker which causes power loss and any gfi that is in series with it will need to be change

Near Everglades Cove, Hutto, TX 78634
Jerry C.

Jerry C.

WRF993FIFM00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the rc evap cover and verified the installation. I removed and replaced the orion control and sealed a large gap within the drain tube assembly. The right rc door was not engaged with the closer and I corrected. I squared the chassis and leveled the doors. I removed and replaced the ice maker due to date range. Operational test good, no leaks observed during service.

Near Mountain Spring Ln, Leander, TX 78641
Jerry C.

Jerry C.

Near Mountain Spring Ln, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dryer not powering on. Upon further inspection, the customer advised that she just moved in and had to use a different plug as the wall outlet was a different four prong outlet. I verified voltage at the outlet then checked voltage at the terminal block. The terminal block had bad connections and burn marks on the connections. I removed and replaced the terminal block and checked voltage again and found 240 at the red and black wires, .819 volts at the black and white wires and 240 volts at the red and white wires when there should be 120 at black/white and red/white. I immediately unplugged the unit and advised the customer that they would need to have an electrician service the wall outlet and explained my findings. Also, I advised the customer to have the electrician change the wall outlet to a dryer outlet and not an oven outlet and once she plugged the unit in and it still did not work to call the office and schedule a return service. No lint observed du

Near Buck Run, Cedar Park, TX 78613
Connor M.

Connor M.

WRF535SWHZ00 whirlpool refrigerator Arrived on site to install parts for repair. Installed resivoir insullation, door and badge. Unit working properly, no leaks detected.

Near Garretts Way, Manchaca, TX 78652
Scott  M.

Scott M.

Arrived on site for dead dryer . Found door switch broken . Door switch 23.75 Labor 179.99 Total 203.74 collected 99.99 . Balance 103.75 all pre tax Return 6/14. No lint build up at time of service . Whirlpool dryer gas

Near Berkman Dr, Austin, TX 78752
Luis M.

Luis M.

Refrigerator-replaced filter housing

Near Islander Dr, Austin, TX 78749
Robert J.

Robert J.

MVWB835DC3 Arrived on job to replace console. After replacement of parts test washer and operation normal. No leaks detected at time of service. Job complete

Near Oak Forest Dr, Buda, TX 78610
Wesley P.

Wesley P.

Arrived on site for shorted water valve. Replacing valve to repair

Near Zydeco Dr, Round Rock, TX 78664
Scott  M.

Scott M.

Arrived on site for no ice , ran temperature checks. Freezer around 5, fresh was 52. Ice box was 30. Found back cover frosted over and fan not working in fresh section. Ordering evap cover ,fan , wire HARNES and just Incase dampener . Return 6/13 no water leaks detected at time of service .

Near Berkman Dr, Austin, TX 78723
Clif L.

Clif L.

Kitchenaid warming drawer KEWS145SPA. Arrived on site to diagnose a warming drawer that has loose screws. Tested unit and found all screws holes for front cover have wallowed out causing screws to fall out randomly. Replaced all wallowed out screws and tested unit. Found All is functioning properly at this time and all parts and components fully secured.

Near Golf Vista Dr, Austin, TX 78730
Clif L.

Clif L.

Kitchenaid range KDRS505XSS03. Arrived on site to diagnose a range with the broiler element that is not mounted properly. Tested unit and found screw hole for right side mounting screw for broil element has wallowed out slightly. Replaced screw with a larger threaded screw and tested unit. Found all is functioning properly at this time.

Near Golf Vista Dr, Austin, TX 78730
Clif L.

Clif L.

Kitchenaid refrigerator KFCO22EVBL5. Arrived on site to diagnose a refrigerator with ice that is freezing together in the storage bin. Tested unit and found icemaker mold leaking causing large mass of ice in storage bin. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Golf Vista Dr, Austin, TX 78730
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher outer door panel rusting, found rust on outer door panel, replaced outer door panel and took pic of panel that had rust, all checks good, no water leaks after repair, call complete.

Near Cyril Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDF520PADM7, Arrived on call for dishwasher outer door panel rusting, found rust on outer door panel, replaced outer door panel and took pic of panel that had rust, all checks good, no water leaks after repair, call complete.

Near Cyril Dr, Hutto, TX 78634
Joseph C.

Joseph C.

WFG114SWB1 Arrived on site for “display not working” complaint. Per my previous diagnosis, removed and replaced control. Unit is performing as designed. No leaks detected, at time of service.

Near Yabers Ct, Austin, TX 78725
Luis M.

Luis M.

Refrigerator-replaced failed water valve

Near Onion Creek Dr, Manchaca, TX 78652
Daniel  A.

Daniel A.

WRV986FDEM01 Leaking water from filter. Corrected filter head housing. Excessive noise from evaporator fan motor in refrigerator. Replaced evaporator fan motor. Normal operation after service

Near Encino Commons, San Antonio, TX 78258
Robert J.

Robert J.

WOS51EC0AS Arrived on job for complaints of no power. Found thermal fuse open quote customer labor WO380 $159.99 ant fuse $26.95 replace fuse and test oven. Operation normal.

Near Mandevilla Dr, Austin, TX 78739
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to test unit for moisture build up on water spreader. Found regular water build up form fill cycle. Confimred proper function of all valves. Unit working properly, no leaks detected.

Near Turk's Cap Pass, Austin, TX 78737
Thomas L.

Thomas L.

Arrived on site for no operation. Found open door switches. Replaced. Tested normal.

Near Birch Ln, Cottonwood Shores, TX 78657
Nathaniel B.

Nathaniel B.

Model KDTM354DSS3, Arrived on call for dishwasher not washing dishes, and soap is not dissolving, 6-1 low or no water , 7-2 heater stuck on, 8-2 drain motor electrical problem found unit is draining properly and filling properly and heater is coming on as it should and going off, found pump motor diverter just clicking but not circulating water unit will need wash pump motor, pump motor 243.16, svc/labor dw625 169.99 which =413.15 plus tax 34.08 which =447.23 customer agrred to est. installed pump motor assem. And all checks good, call complete, no water leaks after repair., collected full balance of 447.23.

Near Spotted Owl Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KDTM354DSS3, Arrived on call for dishwasher not washing dishes, and soap is not dissolving, 6-1 low or no water , 7-2 heater stuck on, 8-2 drain motor electrical problem found unit is draining properly and filling properly and heater is coming on as it should and going off, found pump motor diverter just clicking but not circulating water unit will need wash pump motor, pump motor 243.16, svc/labor dw625 169.99 which =413.15 plus tax 34.08 which =447.23 customer agrred to est. installed pump motor assem. And all checks good, call complete, no water leaks after repair., collected full balance of 447.23.

Near Spotted Owl Ln, Pflugerville, TX 78660
Daniel  A.

Daniel A.

MVWX655DW1 Not responding to controls. Reset control. Defective drain pump. Checked water inlet/drain hoses. Replaced drain pump. Verified no foreign objects. Normal operation after service

Near Viajes, San Antonio, TX 78261
Thomas L.

Thomas L.

Arrived on site for tearing of clothes. Found no reason for issue. Contacted manufacturers technical assistance line and spoke with Austin. Informed him I could find nothing that is catching the clothes and tearing them. SR# is 7722193963. All water connections were dry.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site for tearing of clothes. Found no reason for issue. Contacted manufacturers technical assistance line and spoke with Austin. Informed him I could find nothing that is catching the clothes and tearing them. SR# is 7722193963. All water connections were dry.

Near Hi Stirrup, Horseshoe Bay, TX 78657
Lou S.

Lou S.

arrived on site to inspect dishwasher kick panel missing fasteners. Upon my arrival, I found the kick panel leaning against the unit and the customer advised that she did not know what happened to the fasteners. I installed two new fasteners and tested unit. Unit operates as designed. No water leaks observed during service. Job completed.

Near Dusty Bend, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found saved code F3E0 For failed sensor, replaced sensor and also found connector on control board is bent. Replaced control board is well and range is now heating properly. Job complete

Near Manchaca Rd, Austin, TX 78745
Kevin B.

Kevin B.

Arrived on site and found dishwasher is not heating, found connector at heating element is off and after correcting ran a diagnostic cycle and all function has returned to dishwasher. No water leaks from connections at time of service, job complete.

Near Manchaca Rd, Austin, TX 78745
Steve C.

Steve C.

Arrived on site to replace the door due to the door was separating in two pieces. Replaced the door and tested the unit. Unit heats and works properly.

Near Aspen Dr, Killeen, TX 76542
Robert J.

Robert J.

MVWB835DW Arrived on job to replace control if customer is having issues with washer still. No non spinning issues this time. Operation normal. No leaks detected at time of service. Job complete

Near Carril Vaquero Rd, Wimberley, TX 78676
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the microwave light and tested. Unit operated as designed. Also set the turntable to operate with each use in the settings mode. Removed and replaced the oven gasket and tested. Unit tested good. Job completed.

Near Mountain Laurel Way, Georgetown, TX 78633
Robert J.

Robert J.

KERS306BSS0 Arrived on job to replace bake element. After replacement of part test bake operation.

Near Pebblebrook Ln, Wimberley, TX 78676
Connor M.

Connor M.

WRT348FMEB00 whirlpool refrigerator Arrived on site to test unit for compressor not running. Found start relay failure. Replaced and tested unit. Unit working properly, no leaks detected.

Near Interstate 35 Frontage Rd, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for noisy operation and lid hinge failure. Found unit has worn bearings causing the noise. Hence springs are broken. And the splines on the wash plate are stripped. Erica assisted in the wash plate is the next arrived on site for noisy operation and lid hinge failure. Found unit has worn bearings causing the noise. Hinge springs are broken. And the splines on the wash plate are stripped. Erica assisted, the wash plate is an ex part office to reschedule.

Near Fairway Ln, Meadowlakes, TX 78654
Kevin B.

Kevin B.

Arrived on site and found washing machine will not go into wash cycle, ran all functions and mail diagnostic and they are working properly. Will need to bring back control board to correct issue. No water leaks from connections at time of service.

Near Merrick Ln, Austin, TX 78745
Thomas L.

Thomas L.

Arrived on site for water leaking. Found unit spraying I pout of air brake. Corrected and tested. Unit now operates with no water leaks.

Near S Elm St, Georgetown, TX 78626
Connor M.

Connor M.

MDB4949SDH3 maytag dishwasher Arrived on site to test unit for mold build up in bottom of unit. Found error code for drain motor electrical issue. Fiund drisn pump getting proper voltage but not spinning quickly allowing water to stay in bottom of unit. Replaced drain pump and tested unit. Unit working properly, no leaks detected.

Near FM1044, New Braunfels, TX 78130
Connor M.

Connor M.

WRX735SDHV00 whirlpool refrigerator Arrived on site to install right door for damage. Installed door and nameplate. Customer stated unit has only made a few cubes of ice since installed. Found when holding door switch on left side manually ice produced immediatley. Found surface that hits door switch warpped. Will need to replace left door. Office to schedule once located.

Near S Abbey Loop, New Braunfels, TX 78130
Thomas L.

Thomas L.

Arrived on site for water leaking from fresh food section. Found fresh food section drain line was restricted. Opened drain. All water connections were dry.

Near Splitarrow Dr, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model ED5FHEXVS01, Arrived on call for filter leaking water and ice maker is not making ice, found that the water filter housing and water valve is bad, replaced water filter housing and valve and tested and icemaker cycled on its own and then filled with water and dispenser is know dispensing water and did find leak mfrom filter housing, installed valve and filter housing and all checks good no water leaks after repair. Call complete.

Near Gavin Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model ED5FHEXVS01, Arrived on call for filter leaking water and ice maker is not making ice, found that the water filter housing and water valve is bad, replaced water filter housing and valve and tested and icemaker cycled on its own and then filled with water and dispenser is know dispensing water and did find leak mfrom filter housing, installed valve and filter housing and all checks good no water leaks after repair. Call complete.

Near Gavin Trail, Pflugerville, TX 78660
Connor M.

Connor M.

WRX735SDHZ00 whirlpool refrigerator Arrived on site to test unit for leaking from dispenser. Found no water in water line from hinge to dispenser indicating air leak. Traced line to valve and found no problems. Water remaining in lines up to hinge. Will need hinge coupling and door water line in case needed. Office to schedule directly.

Near Falcon Way, New Braunfels, TX 78130
Connor M.

Connor M.

WTW4816FW2 whirlpool washer Arrived on site to test unit for going off balance. Found customer washing blanket by itself. Instruct customer on proper use. Unit working properly, no leaks detected.

Near Ilka Switch, Seguin, TX 78155
Thomas L.

Thomas L.

Arrived on site to,install ice door kit as plunger was defective. All water connections were dry.

Near Red Rock Cove, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WDT730PAHZ0, Arrived on call for dishwasher door not latching so will not start cycle. Found that latch strike pushed back and would not go in to latch, reinstalled latch strike and tightened the clip to the metal part of the cabinet and tested and know is latching as it should and is able to start a cycle, all checks good, call complete, no parts needed.

Near Herrera Trail, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WDT730PAHZ0, Arrived on call for dishwasher door not latching so will not start cycle. Found that latch strike pushed back and would not go in to latch, reinstalled latch strike and tightened the clip to the metal part of the cabinet and tested and know is latching as it should and is able to start a cycle, all checks good, call complete, no parts needed.

Near Herrera Trail, Hutto, TX 78634
Connor M.

Connor M.

WRB322DMBM whirlpool refrigerator Arrived on site to test unit for temps in fridge high and low at extremes. Checked function of damper control and found it operating loudly and sometimes not opening or closing when forced. Ordering damper for return. TL approved monday 6/11

Near Noddy Rd, Buda, TX 78610
Connor M.

Connor M.

KDTE104ESS kitchenaid dishwasher Arrived on site to test unit for buttons not responding. Fiund several buttons not repsonsive. Replaced console and tested unit. All buttons and functions working. No leaks detected.

Near Noddy Rd, Buda, TX 78610
Thomas L.

Thomas L.

Arrived on site for unit not heating. Unit would heat but then when temp dropped burner would not relight but rather click and shut off. Turned oven on and tested unit at 350 degrees. Positioned tip of big nighter closer to burn her body to achieve proper ignition. Unit now works properly.

Near Laurel Path, Round Rock, TX 78664
Connor M.

Connor M.

KDRS467VSS04 kitchenaid range Pr300-189.99 arrived on site to inspect unit for residue in inner glass. Found water from sponge built up inside on all 4 panels. Disassembled door and cleaned all glass panels. Reassembled and tested unit. Unit working properly, no leaks detected.

Near White Water Rd, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model GI6FDRXXY010, Arrived on call for icemaker still not making ice and small puddle of water in floor of freezer, will need drain tube kit due to drain is frozen over and also for ice production ice maker has no ice production, opened left fresh food door and removed ice bin and held light switch in and ice maker cycled but did not fill with water, jumped l-v at ice maker and got water to the ice-maker, will need ice maker, office will reschedule with customer will need to order ice maker, no water leaks at time of call, office will reschedule with customer.

Near Wallin Farms Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model GI6FDRXXY010, Arrived on call for icemaker still not making ice and small puddle of water in floor of freezer, will need drain tube kit due to drain is frozen over and also for ice production ice maker has no ice production, opened left fresh food door and removed ice bin and held light switch in and ice maker cycled but did not fill with water, jumped l-v at ice maker and got water to the ice-maker, will need ice maker, office will reschedule with customer will need to order ice maker, no water leaks at time of call, office will reschedule with customer.

Near Wallin Farms Dr, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for poor washability. Found wash motor defective and not running with power to it. Replaced and tested. Water connections are all dry.

Near Chestnut Meadows Bend, Georgetown, TX 78626
Scott  M.

Scott M.

Arrived on site , replaced door panel on dishwasher . Couldn’t test unit do to no power . Every thing look to be ok with unit . No water leaks detected at time of service job complete .

Near Kromer St, Austin, TX 78757
Connor M.

Connor M.

WDT970SAHZ0 whirlpool dishwasher Arrived on site to test unit for not drying dishes. Found unit working properly. Tested heater and dispenser. Instruct on proper operation and use.

Near Dittlinger St, New Braunfels, TX 78130
Clif L.

Clif L.

Kitchenaid microwave KMBS104ESS02. Arrived on site to diagnose a microwave that is not heating all the time. Tested unit and found no mechanical failures with Michael at this time. Advised homeowner to make sure door is firmly closed prior to starting microwave to ensure no future failures.

Near Downridge Dr, Leander, TX 78641
Robert J.

Robert J.

ET1CHMXKQ05 Arrived on job for complaints of leaks. Found drain frozen. Thawed drain pan and instheat probe. No additional leaks detected. Job complete.

Near Jesse Owens Dr, Austin, TX 78748
Lou S.

Lou S.

arrived on site to inspect oven not cooking evenly. Upon further inspection, I placed the rack in the very center of the unit and placed my thermal couple in the center of the rack and began testing on Bake at 350 degrees. My readings were 312, 398, 323, and 396. The average of my readings was 357. I advised the customer that the unit is operating as designed and instructed the customer that when the unit reached the 350 degree mark and beeped to wait another 15-20 mins to place food inside the unit. Also, when placing food inside unit, place rack in center of unit and place food in the middle of the center rack. Job completed.

Near Forest Creek Dr, Round Rock, TX 78665
Connor M.

Connor M.

WED49STBW1 whirlpool dryer Arrived on site to test unit for timer not advancing. Found bad timer motor. Replaced rimer and tested. Timer now advancing on all cycles. Instruct on proper venting and potential fire hazard.

Near Johnson Rd, Canyon Lake, TX 78133
Robert J.

Robert J.

WRS325SDHZ Arrived on job for complaints of freezing in refrigerator. Found door to diffuser stuck open. Replaced diffuser and check air temperature all good. No leaks detected at time of service. Job complete

Near Garretts Way, Manchaca, TX 78652
Mike G.

Mike G.

MFI2269DRM00, Arrived on site to install new control and icemaker and door seal checked unit and repair and ui is now working properly and icemaker called for water and door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near County Rd 4709, Kempner, TX 76539
Mike G.

Mike G.

MFI2269DRM00, Arrived on site to install new control and icemaker and door seal checked unit and repair and ui is now working properly and icemaker called for water and door is sealing properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near County Rd 4709, Kempner, TX 76539
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for unit has no operation, found that the actual complaint is that the oven is heating but the temp would not increase after 5 min on display, found that temp is increasing had to wait about 7 min when set to 350 and press start will show 100 on display for about 7 min. And then will start increasing in temp, all checks good, no parts needed, no gas leaks at time of call, call complete.

Near Sturgis St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WFG505M0BS3, Arrived on call for unit has no operation, found that the actual complaint is that the oven is heating but the temp would not increase after 5 min on display, found that temp is increasing had to wait about 7 min when set to 350 and press start will show 100 on display for about 7 min. And then will start increasing in temp, all checks good, no parts needed, no gas leaks at time of call, call complete.

Near Sturgis St, Taylor, TX 76574
Robert J.

Robert J.

KSRS25CNSS00 Arrived on job to replace condenser fan and motor. After replacement of parts noise level return to normal. No leaks detected at time of service. Job complete

Near Preston Trails Dr, Austin, TX 78747
Kevin B.

Kevin B.

Arrived on site and found small amounts of frost on interior of freezer, customer states that there was more and it has dissipated slowly over the past several days. Could not find any air gaps to account for frost and freezer door and all drawers are closing properly. Removed remaining frost with steamer And cycled icemaker to ensure it is operating properly. Requested that customer continue to observe refrigerator and his situation happens again pictures of frost may be helpful in diagnosis. No water leaks from connections at time of service, job complete.

Near W Ben White Blvd, Austin, TX 78704
Kevin B.

Kevin B.

Near S Capital of Texas Hwy, Austin, TX 78746
Dona W.

Dona W.

Arrived on site for door front fell off, found entire front of door is missing, latch pieces inside door are broken at handle, handle is missing. Replaced entire door, verified level and operation unit checks good.

Near Avrshire Ln, Temple, TX 76502
Clif L.

Clif L.

Whirlpool washer WTW4816FW0. Arrived on site to replace fill valve for washing machine. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks found after services were performed.

Near Foundation Rd, Austin, TX 78726
Nathaniel B.

Nathaniel B.

Model MEDE300VW0, Arrived on call for dryer not starting cycles, and has f01 error which is primary control failure, replaced primary control and tested and know unit is running and heating, all checks good call complete.,

Near Lake Rd, Coupland, TX 78615
Nathaniel B.

Nathaniel B.

Model MEDE300VW0, Arrived on call for dryer not starting cycles, and has f01 error which is primary control failure, replaced primary control and tested and know unit is running and heating, all checks good call complete.,

Near Lake Rd, Coupland, TX 78615
Chase S.

Chase S.

WED5300TW arrived on site and Replace defective timer and wire kit at heating element. Tested dryer and the dryer is now heating properly and all other functions of the dryer check good. Advise customer have exterior vents cleaned regularly

Near Honey Bear Loop, Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no bake operation, found valve had not been switched to allow for gas flow into both oven and cooktop, flipped switch under unit, found broil igniter is working and lighting every time. Found bake ignitor is not igniting on every time. When unit is lit and burning temperatures are not registering correctly found temp sensor is reading almost 70 degrees off. Will need to replace bake ignitor and temp sensor. Unit will need to be pulled out to replace, customer will either need to sign waiver or have unit pulled out for tech. Part is factory order earliest return date is 6/18. TL assisted.

Near Via Lago, Belton, TX 76513
Lou S.

Lou S.

arrived on site to refrigerator not cooling. Upon further inspection, I placed my thermal couple in the rc at the bottom, lowest area of the compartment under the crisper drawer and let the thermal couple read. My reading after approximately 7 mins was 38 degrees. I placed my thermal couple in the fc at the bottom of the compartment under a frozen food. After approximately 5 mins, my reading was 3.3 degrees. I verified that the compressor was warm and the lines were good as the customer advised that she felt the compressor does not come on enough. The Evap frost pattern was good as well. At this time, this unit is operating as designed. Customer advised that this unit is a replacement unit from Whirlpool as she had many issues with her previous refrigerator and wanted be pre-cautious with it. No water leaks observed during service.

Near Andover Dr, Round Rock, TX 78664
Scott  M.

Scott M.

Near Turkey Hollow, Austin, TX 78750
Scott  M.

Scott M.

Arrived on site , replaced mag,cap and diode . Tested unit and heated cup of water . Job complete .

Near Waldon Dr, Austin, TX 78750
Daniel  A.

Daniel A.

MVWX655DW1 Not coming on/non responsive. Verified voltage/polarity. Checked wiring. Replaced control. Ran auto test cycle. Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected

Near Shinnecock Trail, San Antonio, TX 78260
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for cleaning performance issue from washer, checked for error codes and got f0 e3 which is a overload error, found that customer is putting to large of loads in the unit and instructed customer max load is 5-6 pairs of jeans and as for comforters nothing above a size twin any larger than that they must be taken to a laundry mat, also instructed customer on soap usage , liquid soap to the number 1 on the cup, also customer says that tub only filled with water about 2 inches one time, checked hot and cold water flow and has good water flow, then ran normal cycle to check the amount of water fill and water fill is good, no water leaks at time of call, call complete.

Near Co Rd 137, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model MVWB835DW3, Arrived on call for cleaning performance issue from washer, checked for error codes and got f0 e3 which is a overload error, found that customer is putting to large of loads in the unit and instructed customer max load is 5-6 pairs of jeans and as for comforters nothing above a size twin any larger than that they must be taken to a laundry mat, also instructed customer on soap usage , liquid soap to the number 1 on the cup, also customer says that tub only filled with water about 2 inches one time, checked hot and cold water flow and has good water flow, then ran normal cycle to check the amount of water fill and water fill is good, no water leaks at time of call, call complete.

Near Co Rd 137, Hutto, TX 78634
Clif L.

Clif L.

Frigidaire dryer CRER5700AS1. Arrived on site to diagnose a dryer that are squealing abnormally at the start of cycles. Tested unit and found rear bearing grease has completely dried up causing the squeak. Regreased bearing with personal stock of Frigidaire bearing grease (compound #70). Tested unit and found all is operating properly at this time and no other failures were found.

Near Big Cat Cove, Austin, TX 78750
Connor M.

Connor M.

Whirlpool dishwasher

Near Flint Rock Loop, Driftwood, TX 78619
Lou S.

Lou S.

Near Ada Ln, Round Rock, TX 78664
Nathaniel B.

Nathaniel B.

Model WDT730PAHZ0, Checked for error codes and got F8 e2 drain motor electrical problem,, f8e1 drain motor electrical problem ,f6e2 fill. Al e electrical problem, f7e1 no heat error, found that pump motor can hear it running diverter under unit but is not spraying water, will need wash pump motor, also control after replacing wash pump motor only getting 114 ac volts to wash pump motor, installed control as well tested and all checks good unit is know washing and draining and heating and does have proper water fill to the unit, gave customer instruction on soap and rinse aid and to run hot water at sink before starting dishwasher, no water leaks after repair, call complete.

Near Gray Heron, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WDT730PAHZ0, Checked for error codes and got F8 e2 drain motor electrical problem,, f8e1 drain motor electrical problem ,f6e2 fill. Al e electrical problem, f7e1 no heat error, found that pump motor can hear it running diverter under unit but is not spraying water, will need wash pump motor, also control after replacing wash pump motor only getting 114 ac volts to wash pump motor, installed control as well tested and all checks good unit is know washing and draining and heating and does have proper water fill to the unit, gave customer instruction on soap and rinse aid and to run hot water at sink before starting dishwasher, no water leaks after repair, call complete.

Near Gray Heron, Pflugerville, TX 78660
Kevin B.

Kevin B.

18 10:06: KB there 6/8 FRI, 9:19 to 9:54, Arrived on site four items freezing on the top shelf of the fresh food section and fresh food temp is 41-42 degrees measured at front if top shelf, freezer temp is currently 6-8 degrees.

Near Flintridge Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

6/8/18 8:41: KB there 6/8 FRI, 7:53 to 8:33, Arrived on site and replaced control and control panel diagnosed on previous visit, customer spoke with whirlpool passed on PNL code for covering labor and parts. Ran a diagnostic cycle after replacement and dishwasher is operating properly. No water leaks from connections at time of service, job complete.; Job Cmpltd **** HISTORY FROM PRIOR JOBS ****

Near Flintridge Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

6/4/18 17:27: KB there 6/4 MON, 11:39 to 13:14, Arrived on site and inspected trash compactor and found lower pulley has failed. Took one picture. Ram is all the way down and drawer will not open. Replaced lower pulley and found drawer will still not open. Collected labor total for gear replacement TC150 $189.99 gear drive $58.94, call will need to be rescheduled, will need to bring back latch and Additional labor may be needed and charge for latch if latch needs to be replaced. ; ordrng 1 675379 (latch assy)

Near Flintridge Rd, West Lake Hills, TX 78746
Kevin B.

Kevin B.

Arrived on site and found no power showing on user interface, disconnected power to cooktop and replaced module. Confirmed correct power and after reinstalling user interface is now powered up and burners will show power. Job complete.

Near Redbud Trail, West Lake Hills, TX 78746
Robert J.

Robert J.

KBCS24RSBS04 Arrived on job to replace condenser fan and motor. After replacement test for cooling and noise. No leaks detected at time of service. Job complete

Near Kerbey Ln, Austin, TX 78703
Scott  M.

Scott M.

Arrived on site for freezer not freezing . Ran temp checks freezer @32-33 , freshfood @ 47. Amps 4-6. Compressor really hot . Missing back cover , and a blade is broken off cond fan . Ordering, compressor ,RF evap, FRZ evap ,uv drier, service port . Sealed system covered . Other parts not covered . Back cover 115.68 Fan blade. 45.50 Screws 40.00 Labor 179.99 collected 99.99 pre tax

Near Winding Ridge Blvd, Austin, TX 78750
Mike G.

Mike G.

WMH32519FS0, Arrived on site for unit not powering on checked unit and found that the 20amp fuse is bad replaced fuse and checked unit and unit is now powering on and is heating unit is working properly at this time....

Near W Orion Dr, Killeen, TX 76542
Mike G.

Mike G.

WMH32519FS0, Arrived on site for unit not powering on checked unit and found that the 20amp fuse is bad replaced fuse and checked unit and unit is now powering on and is heating unit is working properly at this time....

Near W Orion Dr, Killeen, TX 76542
Connor M.

Connor M.

EV160NZTQ02 whirlpool freezer Arrived on site to install parts for repair. Installed heat exchanger, compressor, drier and access valve. Unit held vacuum. Charged with 4oz of freon and got perfect frost pattern. Unit working properly, no leaks detected.

Near Chalk Bluff Ct, Driftwood, TX 78619
Connor M.

Connor M.

KRMF706EBS01 kitchenaid refrigerator Rf360-159.99 icemaker-142.65 arrived on site to test unit for no ice. Found no water in mold. Forced fill and confirmed good valve. Found icemaker error code. Replaced icemaker and tested unit. Unit wirking properly, no leaks detected.

Near Driftwood, TX 78619
Joseph C.

Joseph C.

WTW5000DW1 Arrived on site for “not draining” complaint. Inspected unit and found debris inside of drain pump. Pump burned out. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near , TX 78653
Robert J.

Robert J.

WRS571CIDM02 Arrived on job for complaints of no ice found water valve had loose connection. Repair wire connection and test ice maker water now filling. No leaks detected at time of service.

Near Austin, TX 78703
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered part. Removed and replaced the separator and tested unit. Unit operates as designed. No water leaks observed during service. Job completed.

Near Round Rock, TX 78681
Dona W.

Dona W.

Arrived on site for no heat condition. Found open heating element. Replaced element verified operations are good. Airflow checks good. Heater-182.70 Labor-dr320 179.99 tax 29.92 Collected total of 392.61 on card.

Near Aubree Katherine Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect dryer not drying clothing. Upon inspection, I tested the unit with my thermal couple by placing it inside the unit and turning the unit on timed dry mode. Unit heated up to 230 degrees as expected and temp decreased to 119 degrees then climbed back up to 228 degrees. I verified ohms at the fuse, cutoff and sensor. While testing, the unit was making a loud screeching noise. Upon further inspection, I found that the idler or tension pulley was weak and rubbing against the motor. Office to order dryer kit and scheduled return service for 06/12/18 LSO. No lint observed during service.

Near Round Rock, TX 78681
Daniel  A.

Daniel A.

WRT311FZDW00 Not cooling/freezing. Defective evaporator fan motor. Replaced fan motor. Checked frost pattern. Normal operation after service. No air leaks detected

Near San Antonio, TX 78232
Clif L.

Clif L.

Whirlpool dryer WED70HEBW0. Arrived on site to diagnose a dryer that is not heating. Tested unit and found a bad heating element causing no heat condition. Replace heating element and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WRS325FDAB02, Arrived on call for warped separator not allowing proper seal to the dispenser chute and is leaking, replaced separator in dispenser and all checks good and is know sealing, found no water leaks at time of call after repair, call complete. Also instructed customer to kill power to the fridge at breaker for 1 min. And then turn the power back on to reset controls.

Near Bridgefarmer Blvd, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRS325FDAB02, Arrived on call for warped separator not allowing proper seal to the dispenser chute and is leaking, replaced separator in dispenser and all checks good and is know sealing, found no water leaks at time of call after repair, call complete. Also instructed customer to kill power to the fridge at breaker for 1 min. And then turn the power back on to reset controls.

Near Bridgefarmer Blvd, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for LF error, found hot water was shut off to the unit. Turned hot water on. Verified no error, unit is now running to spec. All water connections dry. Charged 108.24 to card.

Near Killeen, TX
Daniel  A.

Daniel A.

KDFE304DBL1 Dishwasher works intermittently/turns on by itself. Replaced interface/console. Replaced electronic control. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near San Antonio, TX 78259
Nathaniel B.

Nathaniel B.

WMH32519CS2, Arrived on call for under light not working, installed under light socket and control as previous tech disgnosed and all checks good but the control panel is not stable due to plastic hooks are broken off will order ss control panel, office will reschedule due to part needs research.

Near Mount Ellen St, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

WMH32519CS2, Arrived on call for under light not working, installed under light socket and control as previous tech disgnosed and all checks good but the control panel is not stable due to plastic hooks are broken off will order ss control panel, office will reschedule due to part needs research.

Near Mount Ellen St, Hutto, TX 78634
Dona W.

Dona W.

Arrived on site for loud noise in spin cycle. Found shaft of basket has detached and is causing basket to shift during spin cycle. Will need to replace rear tub for bearing and front tub so unit will not leak. Will need inner basket with new shaft. This will require two technicians, two hours for repair and will need authorization. Cnotes. All water connections dry. Tub is an expart, so office will reschedule. Ahs will handle parts. Jordan assisted.

Near Bayberry Dr, Killeen, TX 76542
Thomas L.

Thomas L.

Arrived on site for M proper drain condition. Found that the unit has a non-factory drain hose which does not have a check valve. The installer needs to correct the issue. The unit is operating at its optimum considering the drain hose condition.

Near Granite Shoals, TX 78654
Jerry C.

Jerry C.

WRX735SDBM00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the slides and tested. The door gasket required sealing along the lower edge and after applying adhesive, the sealing issue was corrected. Operational test good, no leaks observed during service.

Near Trinity Woods St, Leander, TX 78641
Clif L.

Clif L.

Kitchenaid ice machine KUIC18PNTS0. Arrived on site to diagnose an ice machine that will not turn on properly. Tested unit and found failed external drain pump causing no power to main control of unit. Pump was shorted out due to normal wear and tear. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Austin, TX 78717
Leonardo C.

Leonardo C.

Maytag range MGR8674AS1 oven not staying on. Arrived on site to test unit for oven not working. Test unit and found ignitor not sensing flame so it continues to ignite then shuts off. Will need to replaced ignitor at $97.99 and labor at $159.99 total before taxes $257.98. Replaced ignitor and test unit and unit test good job complete no leaks present oven staying lite. Collected $257.98 before taxes.

Near Chippeway Ln, Austin, TX 78745
Brandon C.

Brandon C.

Arrived on site for washer not spinning clothes dry, found hub was stripped, quoted customer to replace hub, she is not going with repair.

Near Springs Ln, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Arrived on site for torn cooktop gasket. Found gaskets to be torn. Replaced gasket.

Near Georgetown, TX 78633
Dona W.

Dona W.

Arrived on site for no turntable operation. Placed cup of water in unit and found that timer on control is counting down but found that the magnetron nor transformer is turning on due to door locks are shorted and not allowing for functionality of cooking parts. Turntable is not rotating due to no power supply. Also found that some of the selections on control are not functioning. For this unit to be repaired unit will need. Door switches, interlock for the door, unit will also need control with user interface. Will need part numbers as they are not showing as available and will need Authorization. CNOTES.

Near Palisades Point, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for no turntable operation. Placed cup of water in unit and found that timer on control is counting down but found that the magnetron nor transformer is turning on due to door locks are shorted and not allowing for functionality of cooking parts. Turntable is not rotating due to no power supply. Also found that some of the selections on control are not functioning. For this unit to be repaired unit will need. Door switches, interlock for the door, unit will also need control with user interface. Will need part numbers as they are not showing as available and will need Authorization. CNOTES.

Near Palisades Point, Belton, TX 76513
Joseph C.

Joseph C.

MED8200FW1 Arrived on site for “no heat produced in dryer” complaint. Inspected unit and found one leg of wall socket not producing full voltage. Unit will spin and lights may come on, but without full voltage, heat will not be produced. Unit not achieving full voltages, from wall socket. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Austex Acres Ln, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for freezer fan is extremly loud and there is a vibration noise from the unit, found from video that the customer took on left side of the outer fridge is making a loud vibration noise but when pushes on outer left exterior wall noise goes away and this is intermittent, called whirlpools tech line and talked to Andrew, file number 7722178531, still not able to repeat this noise while at location but customer had video, per Andrew customer to contact whirlpools customer service and customer to keep video just incase whirlpool requests it to be sent to them., no water leaks at time of call, call complete.

Near Round Rock, TX
Nathaniel B.

Nathaniel B.

Model WRF736SDAM14, Arrived on call for freezer fan is extremly loud and there is a vibration noise from the unit, found from video that the customer took on left side of the outer fridge is making a loud vibration noise but when pushes on outer left exterior wall noise goes away and this is intermittent, called whirlpools tech line and talked to Andrew, file number 7722178531, still not able to repeat this noise while at location but customer had video, per Andrew customer to contact whirlpools customer service and customer to keep video just incase whirlpool requests it to be sent to them., no water leaks at time of call, call complete.

Near Round Rock, TX
Nathaniel B.

Nathaniel B.

Model WRT771RWYW01, Arrived on call for ice-maker not making enough ice, found ice maker not making ice at all, had 120 ac volts to icemaker but would not cycle with t-h jumpered, replaced icemaker and tested and icemaker cycled and filled with water, customer to dump first batch of ice and then use from then on, no water leaks at time of call, call complete.

Near Plantation Dr, Round Rock, TX 78681
Nathaniel B.

Nathaniel B.

Model WRT771RWYW01, Arrived on call for ice-maker not making enough ice, found ice maker not making ice at all, had 120 ac volts to icemaker but would not cycle with t-h jumpered, replaced icemaker and tested and icemaker cycled and filled with water, customer to dump first batch of ice and then use from then on, no water leaks at time of call, call complete.

Near Plantation Dr, Round Rock, TX 78681
Lou S.

Lou S.

arrived on site to inspect refrigerator door leaking water from the water line under unit door. Upon inspection, I found that the water dispenser line was leaking at the connector below the fc door. Upon further inspection, I found that the dispenser water tube has been cut and was not seating correctly in the connector causing it to leak. Office to order WPW10279849 and WPW10238092 and scheduled return service for 06/14/18 JA. No water leaks observed at the end of service.

Near Hoot Owl Ln S, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WTW8040DW4, Arrived on call for lf f8 e1 error code every cycle which is long fill error, checked for error codes and got f0 e3 which is over load error, f3 e2 which is water inlet temp fault, f8 e1 which is long fill, f0 e4 which is spin limited by water temp, found hot water is not dispensing at all and cold is dispensing as it should, disconnected hot side water supply line and it is putting water to the washer, found water valve is bad due to energizing but no water dispense on the hot side, will need water valve, installed valve/ housing and retested and all checks good, call complete, did run calibration after.

Near Grand Isle Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WTW8040DW4, Arrived on call for lf f8 e1 error code every cycle which is long fill error, checked for error codes and got f0 e3 which is over load error, f3 e2 which is water inlet temp fault, f8 e1 which is long fill, f0 e4 which is spin limited by water temp, found hot water is not dispensing at all and cold is dispensing as it should, disconnected hot side water supply line and it is putting water to the washer, found water valve is bad due to energizing but no water dispense on the hot side, will need water valve, installed valve/ housing and retested and all checks good, call complete, did run calibration after.

Near Grand Isle Dr, Round Rock, TX 78665
Robert J.

Robert J.

WRS588FIHZ00 Arrived on job for complaints of freezing in refrigerator. Found diffuser door stuck in open position. Replaced diffuser door closed and temperature starting to rise reset back to factory settings

Near Amber Ash Dr, Kyle, TX 78640
Joseph C.

Joseph C.

ISC23CNEXY02 Arrived on site for “unit shutting itself off, intermittently”complaint. Per my previous diagnosis, removed and replaced user interface and control. Unit checks good. No leaks detected, at time of service.

Near W Odell St, Austin, TX 78752
Scott  M.

Scott M.

Arrived on site for fresh food freezing . Found freezer dampener turned to max , turned down to min . Ran diagnostics all check ok . Did replace control box out , old one didn’t have any markings ,new one did have the W on it . Called tech line and documented .7722177354. No water leaks detected at time of service . Job complete .

Near Michigan, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site for no operation. Found customer had dropped something in vent so they removed the back of the unit to pull blower housing off, when customer removed back he also removed thermostat and did not attach it back on to unit. When power was supplied, the bottom wire was touching chassis and arched the thermostat. Will need to replace thermostat and thermal fuse. Will need authorization due to nature of how problem occurred. Susan assisted with parts and reschedule. Cnotes.

Near Daffodil Dr, Temple, TX 76502

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