Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ11 "Arrived on job for complaints of ice maker not working. During harvest mode not calling for water. Replaced ice maker,tested functionality and passed. No leaks detected at time of service."

Near Newberry Tr, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. Unit was not running upon arrival. I checked temps and found fresh food at 38 degrees and the freezer at 2 degrees. When the unit started all sounds were normal. Customer concern is unit running constantly. I checked that the condenser fan is running and that the condenser is clean and found to be good. Called tech line and spoke to Mike #7724161935. Per tech line the newer refrigerators will run 90% of the day but are runner at a much lower amperage than older units and will use less electricity. Unit working as designed. Job complete

Near Ericanna Ln, Leander, TX 78641
Tyler B.

Tyler B.

WASHER GE GTW330ASKWW "Arrived on site for unit screeching . Removed cover and found belt installed incorrect corrected and tested God, no leaks on site"

Near FM1331, Taylor, TX 76574
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 Arrived on site for unit frosting in freezer section. Found unit would not activate the defrost cycle. Replaced. No water is hooked to this unit.

Near Fairland Loop, Marble Falls, TX 78654
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8500DC1 Arrived on site for noisy unit. Found back roller seized. Replaced with repair kit and tested good.

Near Hibiscus Dr, Hutto, TX 78634
Al R.

Al R.

WASHER MAYTAG MVWB725BW0 Arrived to inspect washer UL code. I ran the unit through diagnostic and unit gave same error code. I spun the inner basket and heard a grinding noise from the bearing.

Near Warfield Dr, Killeen, TX 76543
Arthur B.

Arthur B.

REFRIGERATOR GE GFD28GELCDS Arrived onsite for customer complaint of french door refrigerator water filter not going in. Found tabs in filter broke. Removed and replaced filter housing. Found filter will not proper secure. Ordering filter and bypass to complete repair. R/S for Friday 2/15. All water connections were dry at time of service.; ordrng 1 RPWFE (refrigeration water) and 1 WR17X23645 (plug bypass rfid asm)

Near Ambrose Dr, Salado, TX 76571
Arthur B.

Arthur B.

DRYER MAYTAG MED3100DW0 Arrived onsite for customer complaint of dryer taking too long to heat. Ran test cycle and found no air coming outside vent. Advised customer to have venting cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Pioneer Trail, Harker Heights, TX 76548
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for sparking on rack mounts . Found also mag is bad . Ordering mag cap and diode also touch up paint Pewter ,Plat . Call to set return visit . Parts and labor are covered . Paint is not ,quoted paint 10.00 ordering both colors pick which matches closest . Got paint part from tech line .Sr 7724151514; ordrng 1 4396174 (PEWTER TOUCH UP ) and 1 721133 (TOUCH UP PAINT PLATINUM ) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE ) and 1 WPW10693025 (magnetron)"

Near Arial Drive, Austin, TX 78753
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FFSS2315TS0 Arrived on site for compressor concerns complaint. Customer informed me that the unit is very noisy. The geek squad has worked on the unit multiple times. Compressor has already been replaced for noise and no cool. Today the evaporator fan motor is very noisy as well as the compressor. Customer is requesting that AIG no longer do more repairs on the unit. All water connections are dry.

Near Massa Drive, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL MHW3505FW1 Arrived on site to replace tub for washer. Inspected part prior to doing repair and found tub cracks around drain port. Office will need to re-order tub and set return date.; ordrng 1 CNOTES (2 TECHS& 2 HOURS) and 1 W10901030 (tub-outer)

Near Circleview Dr, Austin, TX 78733
Clif L.

Clif L.

OVEN WHIRLPOOL WEE510S0FS2 Arrived on site to No say range with a broken trim piece. Found handle mounting trim broken on right side. Replaced trim and tested unit. Found all is functioning properly at this time.

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for no cool in fresh food compartment. Found damper closed not allowing air into fresh food. Ran diagnostics damper working correctly,ran thermistor test. Thermistor in fresh food reading open,per tech support checked continuity,found good reading from thermistor to J3 pin 1 connector white/blue trace,no reading from other wire to J3 pin5 white/orange trace broken wire in cabinet unit is unrepairable. Sr# 7724168547"

Near E 4th St, Austin, TX 78702
Steve C.

Steve C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for the unit will not turn on. Customer advised the cooktop works but no display. Tested the unit and found the power cord cord prong was bent. Re-adjusted the power cord and tested the unit. Unit works properly and job complete.

Near Georgetown, TX 78626
Tyler B.

Tyler B.

DISHWASHER FRIGIDAIRE FFBD2408NS10C Arrived on site for loud unit. Found pump failing causing screeching noise. Replaced pump and tested good. No leaks on site

Near Liard River Rd, Hutto, TX 78634
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM158XYCX0 "Arrived on site for cleaner in pan issue. Instructed customer that after cleaning cycle cap needs to be removed to remove excess water. Ran diagnostics found e thermal drain pump shutting off and powering back on,advised customer pump is failing customer will call back into office if pump fully fails gave estimate for pump.

Near Murray Ln, Austin, TX 78703
James C.

James C.

RANGE WHIRLPOOL WOD77EC0HS00 Arrived on site and tested operation. I found the control panel not responding to inputs properly. Installed new panel and tested operation. Unit working properly and all functions test good. Job complete

Near Bardella Dr, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not washing. Found motor 120v no operation. Customer to get with Whirlpool for coverage.

Near Appaloosa Dr, Fischer, TX 78623
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5500FW1 Arrived on job for complaints of water not draining. Determined wl switch is bad. Replace switch and tested

Near Crown Ridge, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived back on site for control and motor replacement, replaced motor and tested good, replaced control and tested good, no leaks on site"

Near Westmeadow Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not powering on and also complaint of noise. Found control had failed replaced and unit powered on, during agitation unit would grind, found cam damaged replaced cam and actuator to be safe, tested and tested good, no leaks on site"

Near Davis St, Taylor, TX 76574
James C.

James C.

DRYER MAYTAG MEDX655DW1 "Arrived on site and customer had a load going in the dryer and all sounded correct. Customer stated that the noise was random and did not happen every load. Inspected all components and found the blower wheel to be secured properly, motor is in proper position and the belt and tensioner pulley are properly aligned. The drum is in proper working and the element is in good condition. I was unable to duplicate complaint and the unit is working as designed. Instructed customer that if the sound returns to please take video so that the sound may be identified. Job complete"

Near Arroyo Grande, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not draining. I pressed ad held the start button for 3 seconds to engage the drain pump and when engaged, it sounded as if it were not operating. I placed the unit in diagnostics and it showed error code F8E2-drain motor electrical problem. I cleared the code and continued with testing. The unit operated as designed but failed to drain. I manually drained the water out with my vacuum. I removed and replaced the drain pump and tested again. The unit operated as designed. No water leaks observed during service, job completed."

Near Iveans Way, Austin, TX 78717
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 Arrived on site. Replaced console assy and main board. Cycled oven to 350°. All functions tested OK. job complete

Near Creekside Pond, Seguin, TX 78155
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived on site for improper cooling conditions. Found that the compressor start device is failing and compressor is not running full time. We can come back Thursday but customer is requesting Friday; ordrng 1 WPW10197428 (start relay)

Near Atlanta Park Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to test unit for kick plate coming off. Found unit missing screw.

Near Stratford Dr, Austin, TX 78746
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for control not working . Customer states it went out one night and came back on later the next day . Also wrapper is warped on right side .Will bring back controls to change . Need to check if wrapper is covered . Please call to set return .; ordrng 1 W10845689 (WRAPPER )

Near Longford Trail, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for customer complaint of fresh food section not cooling, found defrost issue, ordering defrost components and unit needs to be defrosted. ; ordrng 1 WP12729128 (heater) and 1 WP4387503 (bimetl-def)"

Near Liveoak Dr, Johnson City, TX 78636
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not spinning, found unit has the option to have the spin cycle off, that was the issue, I turned on the spin cycle, unit tested good."

Near Old Fitzhugh Rd, Dripping Springs, TX 78620
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying the dishes. Customer is using rinse aid. Remove the kick plate and found the water has a loose connection on the heater. Secure the connection and assemble the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Cliffbrake Way, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave noise. Using a cup of water, I tested the unit for 30 seconds. At the end of time, and the fan stopped, I heard the damper drop and the customer advised that was the noise she keeps hearing. I removed the vent cover and placed some sticky foam on the damper so that it wouldn’t continue to hit the fan motor cover and make a rattle noise. I tested the unit again, and the damper is much quieter. I advised the customer of the repair and I retapped/resealed the vent cover using foil tape. Job completed."

Near Dawson Dune, , TX 78628
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site for unit leaking from door. Found unit slightly leaned forward and found food residual jammed up in front of pan causing a poor seal. Removed unit, cleaned all residual food. And leveled unit.

Near Winding Creek Pl, Round Rock, TX 78665
Robert J.

Robert J.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on job for complaints of not powering on. Unit powered on, ran diagnostics no error codes functionality passed. Turned on and off multiple times and ran several tests to try and duplicate problem but was unsuccessful. All operation normal."

Near Esplanade Pkwy, , TX 78666
Paul R.

Paul R.

WASHER MAYTAG MVWC425BW0 Arrived on site for the washer leaking inside. I found the fill valve weeping water. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blackfoot Trail, Austin, TX 78729
James C.

James C.

MICROWAVE AMANA AMV2307PFS0 "Arrived on site and installed new mag, cap, diode and control. Tested unit for proper operation and found unit working properly. Job complete"

Near John Muir Trail, Leander, TX 78641
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “unit produces burning oil smell during operation” complaint. Inspected unit and gearcase leaking oil through upper shaft. Broke washplate, during disassembly. Removed and replaced gearcase, worn cam and washplate. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near S Cedar Creek Dr, Cedar Creek, TX 78612
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived site for microwave not heating . Ran diagnostics and got lost communications error code . Flipped breaker . Unit is now operating as normal .heated cup a water to whirlpool test standard . Job complete .

Near Thousand Oaks Dr, Austin, TX 78746
Scott  M.

Scott M.

WASHER WHIRLPOOL MHW5500FC1 "Arrived on site for f3 e2 code . Ran diagnostics and only got that error code . Wash cycle did as designed . Did notice a lot of suds . Recommended to do a clean wash cycle and cut back on soap usage . In talking to customer , she has used the unit a few times since reporting issue , she hasn’t had a repeat of error since . No water leaks tree at time of service . Job complete ."

Near Brandon Way, Austin, TX 78733
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for the units display will not turn on on the UI. Remove the UI control and found the cable was not connected. Security connection to the user interface and tested the unit. Unit working properly and all water connections were drawing at the time of service.

Near Georgetown, TX 78626
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9351YW00 "Arrived on site to finalize diagnosis for washing machine leak. Remove dryer and fully inspected unit. Found no failures to washing machine at this time. Did note customer’s plumbing backing up causing drain to overflow when washer is in drain cycle. Homeowner will need plumber to clear drain to complete repairs. No further repairs are needed by Appliance Express at this time, and washer was left unplugged and disabled. Only charges to homeowner today that were collected was for labor for second technician."

Near Bowie St, Austin, TX 78703
Scott  M.

Scott M.

DRYER MAYTAG MGD3500FW0 "Arrived on site replaced panel and sticker, mod/ser tag . Tested unit all checked normal . No gas leaks detected and no lint buildup at time of service . Job complete ."

Near Forest Bend Dr, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for unit starting and stopping with I. 5 minutes. Test unit and found bad control board and found panel turning light on and off on it own. Replaced control board at $187.19 and replaced panel too. Test unit after replacing parts and unit running for more then 5 minutes with out stopping job complete

Near Dexter St, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC48QMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Unit was off when I arrived at home and I was not able to verify defrost function. Tested all other parts and components and found no mechanical failures to unit at this time. Advised homeowner service fee paid today would apply to any repairs in the next 90 days as we were not able to provide a diagnosis at this time. No leaks were found at time of service.

Near Standing Rock Dr, Austin, TX 78730
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM159XYRS0 "6701# gate codeArrived on site for unit shutting off,ran diagnostics found external drain pump powering off diagnosed unit will need external drain pump,removed failed pump,installed new drain pump ran water through pump unit drained correctly and leaks at tubing"

Near General Williamson Dr, Austin, TX 78734
Paul R.

Paul R.

COMPACTOR KITCHENAID KTTS505EPA Arrived onsite for the compactor to finish diagnosing after it was pulled out. I found the drive gear broken and jammed. I replaced the drive gear and tested the unit. The unit is working as designed. Call complete.

Near Bella Cima Dr, Austin, TX 78734
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job to install pump and motor. Installed ran diagnostics and passed. No leaks detected at time of service.

Near Appaloosa Dr, Fischer, TX 78623
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit is not reaching temperature. Tested the unit and found the sensor ohms is out of range. Replaced the sensor and tested the unit. Calibrated the unit 10 degrees more. Unit works properly and job complete.

Near Haystack Creek Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found dryer is running but timer is not moving, replaced timer and verified it is now moving properly. Took one picture. Also found dryer vent has not been cleaned in at least two years. There is no airflow, removing vent from dryer restores airflow. Dryer is still currently heating and recommended to customer that it not be used until vent is confirmed cleared. Job complete"

Near Silmarillion Trail, Austin, TX 78739
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEC310S0FB1 "Arrived on site for “sparking and popping noises from unit and cutting off breaker” complaint. Inspected unit and found mass of burned wires at harness(behind console. Found numerous roaches on burned control, as well. Spoke with Austin, at techline(7724167347) and Natalie, at Safety(7724149912). Not allowed to proceed with ordering parts or repair unit until invoice provided for insect abatement. Left breaker off and unit unplugged."

Near Old Manor Rd, Austin, TX 78724
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace pump and screen for the dishwasher. Replace both parts. Tested dishwasher and found all is working properly at this time. There are no leaks found at time of service.

Near Dawn River Cove, Austin, TX 78732
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced housing. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.

Near Rosenthal Pkwy, Lorena, TX 76655
Brandon C.

Brandon C.

WASHER FRIGIDAIRE FFLG3911QW "Arrived on site to replace MCU, main harness, and secondary harness, after replacing, unit tested good."

Near Peyton Colony Rd, Blanco, TX 78606
Wesley P.

Wesley P.

WASHER MAYTAG MVWB300WQ0 Arrived on site and installed new bearing due to failed bearing. Repair textbook perfect with no complications. All checks good. Unit is now operating as designed.

Near The Oaks Blvd, Elgin, TX 78621
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to replace main control, user interface, and RC evaporator wiring harness. Replaced all three parts and tested unit. Found all is functioning properly at this time. Water was not hooked up to wall at time of service."

Near Brentwood St, Austin, TX 78757
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS Arrived on site to test unit for flames turning off when on low. Test unit and removed front panel and valve to adjust flames. Adjusted flames test unit an dunit test good no leaks present at this time.

Near Sheraton Ave, Austin, TX 78745
Arthur B.

Arthur B.

DRYER WHIRLPOOL WET4024HW0 Arrived onsite for tenant complaint of dryer turns on and shuts off. Checking incoming voltage and found only 120v coming to unit. Advised breaker or wall outlet will need to be checked. No other issues found. Dryer vent clean of lint at time of service.

Near Apple Creek Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )

Near Lone Spur Cove, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)

Near Buffalo Pass, Austin, TX 78745
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace fresh food section door, I received the wrong door, ordering different door. ; ordrng 1 LW10638684 (dor-fip)"

Near US-290, Austin, TX 78736
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near Admiral Benbow Ln, McQueeney, TX 78123
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE307ESS02 Arrived on site to test unit for damaged inner liner. Took pictures called tech support got File#7724120364. They will contact customer to talk about what the next step is.

Near Bent Oak Cir, Austin, TX 78749
Al R.

Al R.

WASHER WHIRLPOOL WET4024EW0 "Arrived to inspect washer not draining, found water in tub and removed the water. Found broken lid switch and repaired in order to diagnose washer issue. Found unit would not turn on

Near N Main St, Belton, TX 76513
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near E Zipp Rd, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DC3 Arrived on site for slow fill. Found cold water filling very slow through valve. Replaced inlet valve. Tested unit. All operations are normal. All water connections are dry.

Near E Briar Dr, Granite Shoals, TX 78654
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect unit making a humming noise from unit. I removed the evaporator cover and removed and replaced the bi metal. i also added the sealer for the noise. I reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near Corinne Dr, Killeen, TX 76549
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near FM1150, Kingsbury, TX 78638
Robert J.

Robert J.

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on job to drop off part. Open box to inspect part it is damaged.; ordrng 1 WPW10350864 (chimney)

Near I-35, Kansas City, MO 64105
Al R.

Al R.

WASHER MAYTAG FAV6800AWW Arrived to inspect unbalanced washer. I advised the customer to remove the stand that both her washer and dryer. The customer has both units on a shared pedestal I photographed the inside of her washer and advised her her loads need to be more balanced also I’ve videotaped the banging of the washer while a load of two towels were inside the washer.Customer requests yearly service in February of each year.JOB COMPLETE

Near Sterling Cir, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and sent dishwasher into diagnostic cycle and did not find any issues, ran a complete diagnostic cycle and everything checked good. Started the washer on a normal cycle and it is progressing properly, could not find any issues dishwasher is operating properly. No water leaks from connections at time of service, job complete."

Near Spotted Horse Trail, Austin, TX 78748
Paul R.

Paul R.

DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for the dryer that is not starting. I found 115VAC at the control to ground but only 6VAC to neutral at the control. I had the same at the terminal block. I checked the voltage at the outlet and L1-L2 = 251VAC. I checked L1 to ground and had 257VAC with the cord plugged in but with the cord disconnected the outlet checks good. I advised mr to call maintenance and have them test it again with it plugged in under a load so they can see there is an outlet issue. Call complete.

Near Wells Branch Pkwy, Austin, TX 78728
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher with a broken dispenser door. Found the dispenser door latch broken. Replaced dispenser assembly.and tested Dishwasher and found all is working properly at this time. No leaks were found at time of service.

Near Dawson Dune, , TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for temp not staying on temp. Test unit and found temp at 330 when set at 350. Replaced sensor test unit and unit at 354 when set at 350. Job complete.

Near Louis Ave, Austin, TX 78721
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite to removed and replace timer from prior visit’s diagnosis. Removed console and removed faulty timer. Installed new replacement. Tested unit. Timer now works as intended. No other issues found. Dryer vent and lint trap was of lint at time of service.

Near Lakeshore Dr, Killeen, TX 76543
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “poor wash performance” complaint. Inspected unit and found no codes on unit. Customer is not pretreating clothes, but is layering accordingly. Spoke with Mike, at techline(7724121537). Customer is still not satisfied with was performance. No leaks detected, at time of service."

Near Old McDade Rd, Elgin, TX 78621
Paul R.

Paul R.

RANGE KITCHENAID KGSS907SSS02 Arrived onsite for the range with the oven not working. Ms stated that when this happens she can hear the ignitor clicking but never hears the burner light. I tested the ignition system multiple times and the burner would light on the first spark from the ignitor. Ms stated the issue happens more often at higher temps. I tested the oven with it set at 500 degrees. I noticed that after the unit reached about 475 degrees the flame started yellowing from lack of oxygen. I showed me the floor under the oven and explained that it needs to be cleaned because dust and debris as blocking the air from getting to the burner. The unit did reach temp and cycled as designed multiple times. Call complete.

Near Lakewood Dr, Austin, TX 78750
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool, in fresh foods” complaint. Inspected unit and found evaporator fan inoperative. Removed and replaced evaporator fan. Still, no fan operation. Checked harness, at fan motor and freezer harness and found only 100vac. Checked voltage, at control. Found 120vac. Broken wire in internal harness.; O-emld tckt"

Near River Front Dr, Cedar Creek, TX 78612
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.

Near Woodway, TX 76712
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator not making ice and freezing items in RC left door shelves. Performed diagnostics and advanced ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Tested motor resistance and found opened. Found unit not leveled and allowing air to escape ice box. Removed failed ice maker and installed new. Adjusted feet to correct doors. Checked gasket to ice box and found making better seal. Monitored ice maker cycle. All tested good, no water leaks present."

Near Hidden View Ct, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR GE CFE29TSDCSS Arrived on site for unit not cooling and making noise. Found RF EVAP frozen. Cleared ice and replaced bi-metal and failed thermistor and failed defrost heater. Also found service bulliten for updated control and EVAP fan. Replaced control and EVAP fan. Tested good no leaks on site. Found noise to be coming from crisper fan. Will need fan to complete repair ; ordrng 1 CNOTE (PART AUTHO) and 1 WR60X10340 (fan motor dc fz evap)

Near Blackman Tr, Hutto, TX 78634
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested Bake on Standard Preheat for Multi racks at 350 degrees. At preheat, my reading was 426. My next five readings were 436, 319, 405, 355, 340 for an average of 371. I tested the lower unit in the same manner and my readings were 429 at preheat. 434, 317, 399, 361, 347 for an average of 372. I calibrated both ovens minus -20 to offset the temps. I contacted the customer and advised of my findings and repairs. Job completed. Customer not available to sign receipt."

Near Ridley House Cove, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to replace control, found the control I received was incorrect, and the control needed is disconnected. ; ordrng 1 2221536 (control board) and 1 CNOTE (AUTH)"

Near Leafdale Trail, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Pilgrim Ln, Lorena, TX 76655
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Lachite, Horseshoe Bay, TX 78657
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DP01 "Arrived on site for customer complaint of oven not working after self clean, found faulty fuse, I replaced fuse unit tested good."

Near Crosswind Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything is operating properly. Set washer to run on a small load and it filled to expected level, raising load to a medium immediately begins to add more water. Showed new resident how easily an unbalanced load can happen, suggested to Apartment maintenance/management that pressure sensor be replaced.

Near Davis Ln, Austin, TX 78749
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of noise and blackening. Normal discoloration on vent near element. For noise disassembled machine inspected rollers,tensioner pulley and motor.found everything to be normal. Resembled and ran test cycle. Operation normal,no unusual sounds."

Near Craddock Ave, San Marcos, TX 78666
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and inspected door. I found the unit was not leveled causing door to hit left side. Leveled unit and door now closing properly. I found the unit does not sit square in the cabinet due to the left panel sticks out further than the cabinets and would have to be corrected by the contractor if customer wants it corrected. Unit working properly. Job complete

Near Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5PVEXWS02 arrived on site to install previously diagnosed and ordered part. I removed and replaced the defrost control and tested the unit and it operated as designed. Good frost pattern on the evaporator. No water leaks observed during service.

Near W Parmer Ln, Cedar Park, TX 78613
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the mounting nuts and tested the unit. Unit operated as designed, job completed."

Near Loma Cedro Bend, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Ranchland Hills Blvd, Jonestown, TX 78645
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Prairie Summit, Seguin, TX 78155
Steve C.

Steve C.

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for the unit has a strong gas smell when the unit bake is on. Tested the unit and found there is a strong burning smell. Called Whirlpool Sr#7724122412 Ed and advise to replace the bake burner and valve regulator. Will also need to order the oven bottom due to also having strong gas smell. ; ordrng 1 WP3195097 (bottm-oven) and 1 WP9758078 (burnr-oven)

Near Holiday Creek Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED8000DW4 Remove and replace failed electro sensor assembly. Harness was open. You didn’t now each properly. House and dryer vents are clean.

Near Spanish Oak Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

RANGE JENN-AIR JLRP436WP01 "arrived on site to inspect oven sliding rack. Upon arrival, the customer advised that the sliding rack hangs up when sliding it out with weight on it. I tested the rack with a pot of water ad it slide right out. When I applied pressure to the rack, the tracking got bound up on the left side. After further inspection, I found that the rack was warped and was causing it to bind up when weight is applied. I removed and replaced the rack and tested it and it operated as designed. No gas leaks detected during service, job completed."

Near Sunrise Terrace, Cedar Park, TX 78613
Thomas L.

Thomas L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Rawhide, Horseshoe Bay, TX 78657
Paul R.

Paul R.

DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.

Near Dasher Dr, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights dimming in rc and no light in fc. replaced module in fc and light restored, lights in rc became normal. No leaks detected at time of service."

Near Summit Ridge, San Marcos, TX 78666
Paul R.

Paul R.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer with a broken dispenser. I found the detergent level gauge had come out and was loose in the bottom of the dispenser. I disassembled the dispenser and put everything back in place. Call complete. Add on call. Already left before the system uploaded and could get a signature.

Near Wells Branch Pkwy, Austin, TX 78728
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit starting on its own, found pressure sensor on board was faulty, I replaced control board, unit tested good."

Near Sandcastle Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor,repair kit and wheel to dryer from prior diagnosis. Removed stripped motor and installed new replacement with new blower wheel. Removed and replaced wheels as well. Reassembled and tested. Dryer now tumbles quietly as intended. Dryer vent and lint trap was clean of lint at time of service."

Near Prewitt Dr, Temple, TX 76501
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and inspected oven and did not hear any excessive unexpected noise during preheat and cool down. When each selection is made on the control panel a one second buzzing noise follows Normal button beep. Sent a video to DW, Will need to order a new control panel to correct issue.; ordrng 1 W11296171 (CONTROL PANEL)"

Near Globe Mallow Dr, Austin, TX 78739
Brandon C.

Brandon C.

RANGE GE JB655SK4SS "Arrived on site to replace broil element, after replacing unit tested good"

Near Paleface Shore Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of water leaking from front of unit. Removed front panel and found no signed of water leaks. After inspection, found hot water supply line leaking causing water to flow to the front. Found O-Ring inside hose frayed. Was able to repair water supply hose O-Ring. Secured water line and tested unit. Unit no longer leaks. All water connections were dry at time of service."

Near Rickey Dr, Temple, TX 76502
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit turning off and water damage. Found no heavy damage on site. Customer claims had company in to clean tile floor and will be receiving an invoice. Also found freezer door stained from ice melting. Tried to clean with hot water and did not succeed. Customer refused to use products on unit. Took all pics. Unit was not running when arrived. Unplugged unit, replaced control, inverter and UI for safety. Unit than powered on and ran as designed. No leaks on. Site . Advised cust on door needs to be approved and will take up to 6 weeks"

Near Theodore Roosevelt St, Manor, TX 78653
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Guadalupe St, Lockhart, TX 78644
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit is making a grinding noise. Customer advise when the doors are close it makes the noise. Tested the unit and remove the evaporator cover and found excessive Styrofoam hitting the evaporator fan. Remove the Styrofoam and assembled the unit. Test of the units and the unit is working properly. All water connections were dry at the time of service.

Near Cathedral Mountain Pass, Georgetown, TX 78633
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new outer door. I found the door now rubs on right side of oven. Removed oven and found there were leveling skids placed in bottom of cabinet but were not spaced properly for oven feet to sit on. Corrected place,ent of the skids and oven now sits level. Unit tests good. Job complete"

Near Turnback Ledge Trail, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for faulty compressor. Removed compressor and drier,installed new compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Brooklyn St, Austin, TX 78704
Tyler B.

Tyler B.

MICROWAVE IKEA IMH172FS1 Arrived on site for unit giving door error. Replaced interlocks and tested good.

Near Cactus Bend Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9150WW01 "Arrived on site for customer complaint of unit not finishing cycle and leaking. Found faulty drain pump and gasket leaking.

Near Patagonia Pass, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL GHW9150PW1 Arrived to inspect washer leaking. Sat through an entire wash cycle with Mr. Hatsell and did not observe any leaks. Water was from prior services preformed on unit on 2/5/19.JOB COMPLETE

Near Pecan Valley Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice maker fill tube and tested. The unit operated as designed. The customer advised that the right rc door gasket had torn. I found that it was torn in the upper right corner near the flap. I am ordering a door gasket and scheduled return service for 02/12/19. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip)

Near Andora Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

COOKTOP GE PGP953SET5SS Arrived on site to install previous diagnosed part. Disassembled unit to gain access to valve. Removed old valve and installed new. Tested for gas leak. Assembled unit and tested all burners. All tested good. Paid in full on prior service.

Near La Grotta Ln, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW90HEFC1 Arrived on job for complaints of no power. Found 120v from filter to control no led light. Replaced control still no operation but led Control light on. Replaced panel and test operations now have code for sensor error water level. Check wire connection all good and remove hose to sensor. Still getting code. ; ordrng 1 W11034761 (harness (upper)) and 1 W11201288 (CONTROL) and 1 WPW10448876 (switch-wl)

Near Bentwood Dr, New Braunfels, TX 78130
Steve C.

Steve C.

DRYER WHIRLPOOL WGD4815EW2 Arrived on site for the unit is making a squeaking noise. Tested the unit and found one of the rollers is hard to turn. Use the repair kit and replace the rollers. Unit works properly and advise customer to clean air vents every six months.

Near Cypress Springs Way, , TX 78633
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS2 Arrived on site for unit not always spinning or heating. Ran unit and found unit spinning but trans was buzzing. Unit will need upper and lower inter locks and trans and return with supplied parts to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10836753 (transformr) and 1 W11252186 (INT ) and 1 W11252187 (INT )

Near Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of dishwasher not starting, found faulty latch, I replaced latch, unit tested good."

Near Ramirez Ln, Dripping Springs, TX 78620
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer not available for service. Reschedule with customer for 2/14/19; schdld next appmnt for 2/14 THU !

Near Old Colony Line Rd, , TX
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found thermal fuse has failed, after correcting sound dryer is heating properly but there is no airflow. Removed vent hose from rear of dryer and airflow has returned. Recommended that customer pass this on to the landlord dryer vent to the exterior of the home will need to be cleaned before dryer is used again, Dryer lint is a fire hazard."

Near Gwendolyn Ln, Austin, TX 78748
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and found right rail has broken. In installed both left and right rail with updated part. Unit tests good. Job complete

Near La Mesa St, Lago Vista, TX 78645
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace control board, after replacing unit tested good."

Near Vista Village Cove, Austin, TX 78738
Lou S.

Lou S.

MICROWAVE MAYTAG GT4175SPS2 "arrived on site to inspect microwave not heating. I placed a cup of water in the unit and tested for 30 seconds. When the unit turned on, it was very loud and at the end of testing, the water was still cold. I contacted the office for authorization for parts and SC advised that the warranty service denied repair due to the cost of the parts exceeds the cost of the unit. I advised the customer of the decision ad that his warranty provider would be in contact with him. Job completed."

Near Mancuso Bend, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE LFHB2741PF3 Arrived on site for no ice and no water dispensing. Found water reservoir was frozen. Turned down the fresh food section to thaw out reservoir. Will check back with customer on Monday to get results. ; saved tckt

Near Trail Rider Way, Georgetown, TX 78633
Steve C.

Steve C.

DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near W Jackson St, Bartlett, TX 76511
Lou S.

Lou S.

WASHER KENMORE 665.13923K010 "arrived on site to inspect dishwasher not operating. I found the unit had no voltage to it. Checked the breaker and it was tripped. Placed the unit in diagnostics and tested with error codes F8E1, F8E2, F6E4. Cleared the codes and continued with testing. Unit dispensed water into tub and just before it began to wash, the unit shut down. I removed the filter and found a large amount of detergent debris in the filter reservoir. The debris was so thick it covered the OWI sensor and was not allowing it to sense. I removed the sensor and cleaned it and tested the sensor and it was good and removed some of the detergent debris and tested three more times and the unit operated as designed with no error codes. I recommended that they clean the unit a few times before using again to get rid of the detergent debris. I provided some use & care tips with detergents and rinse aids. Job completed."

Near Pocono Dr, Austin, TX 78717
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near San Mateo, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite to install handle. Customer was not available. MS @ OF okayed to drop parts off on doorstep. No further worked performed.

Near N 62nd St, Waco, TX 76710
Al R.

Al R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect ice maker not dispensing ice. Confirmed the complaint and noticed the blade inside the ice bin assembly was not turning to dispense ice as designed. Office to order W10859381 and will use previously ordered parts on return if needed.NEEDS MORE WORK ; ordrng 1 W10859381 (ICE BIN ASSEMBLY )

Near Canaan Dr, Belton, TX 76513
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site for washer not turning on. Tested washer found water valves turned off at wall. Turn the valves back on and tested unit. Found unit is functioning properly and no repairs are needed. No leaks were found at time of service.

Near Capadocia Cove, Austin, TX 78727
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE304GPS0 Customer stated unit has already been serviced and did not need us to come to the home today no repairs are needed at this time. Job is complete.

Near Raley Rd, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for noise issue and temps fluctuating. Per customer temps will raise to about 7 then drop back down advised customer temp fluctuating due to defrost,also loud noise in freezer and customer will hit top portion and noise will stop. Removed ligh cover found defrost heater harness touching fan blade. Removed cover rerouted wires and harness away from fan blade. Advised customer to monitor freezer if ice forms on wall or loud noise will need to replace drip pan"

Near Galeana Trace Cove, Austin, TX 78733
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “frosting in freezer” complaint. Per my previous diagnosis, removed and replaced brackets and slides and applied adhesive to cabinet/liner area. Unit is performing as designed. No leaks detected, at time of service."

Near Blue Flame Rd, Cedar Creek, TX 78612
Steve C.

Steve C.

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Ashley Ct, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for no cool. Found no refrigerant in system diagnosed leak in system,failed compressor,failed inverter and damaged gasket. Replaced compressor, evaporator, heat exchanger and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,installed new inverter powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Found damaged fresh food door gasket installed new fresh food door gasket checked door seal good. Installed new water filter customer provided good water flow from dispenserCompressor,heat exchanger and evaporator covered under sealed system warranty from manufacture."

Near Miramonte Cove, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher that is not drying. Tested dishwasher and found all components working properly and no error codes were found in diagnostics. Advised homeowner on Best cycles and options for drying performance. No repairs are needed at this time and no leaks were found at time of service.

Near Melda St, Leander, TX 78641
James C.

James C.

RANGE WHIRLPOOL WGE745C0FS00 Arrived on site and inspected lower door. I found rust spotting on lower door. Replaced outer door panel and inspected for proper fit. Door tests good. Job complete

Near Niagara Cove, Leander, TX 78645
Robert J.

Robert J.

WASHER MAYTAG MHWE201YW00 Arrived on job for complaints of leaks. No leaks detected.

Near W Schlemmer St, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MSS26C6MFW01 "Arrived on site for refrigerator making abnormal noise when ice maker cycling. Performed diagnostics mode and ran ice maker. Found abnormal noise from ice maker. Removed ice maker and tested cycle. Advanced ice maker and ran fill test. All operations tested good, no water leaks present."

Near River View Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for bake not coming on. Test unit and can hear the ignitor clicking 3 times. Replaced ignitor test unit and bake coming on. Job complete no leaks present at this time.

Near Beacon Knob Way, Austin, TX 78744
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found out door panel is not straight and nameplate is peeling, corrected door and reattached nameplate. Ran a diagnostic cycle and found all functions are operating properly. No water leaks detected at time of service, job complete."

Near Globe Mallow Dr, Austin, TX 78739
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose a dishwasher with a damaged control panel. Found control panel scratched through button writing, making buttons unlegible. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Wedgescale Pass, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to drop off part. Part dropped off.

Near Treehaven Ct, Buda, TX 78610
Arthur B.

Arthur B.

DISHWASHER GE GDT695SGJ5WW Arrived onsite to install new wash arms to dishwasher from prior visit’s diagnosis. Installed new washarms. Entered diagnostics and found heater error. Was able to clear error code and test heating element. Element heats as intended. Completed wash test. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near E Trimmier Rd, Killeen, TX 76542
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is making a buzzing noise. Tested the unit And found the unit is working properly. Advise the customer unit does make humming noise when the fan is on. Unit is working properly and all water connections were dry at the time of service.

Near Fallow Cove, , TX 78628
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Replaced pump assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for unit not filling with water. Test unit and found float stuck in the full position not allowing water to go in. Secured float test unit and unit filling with water and washing and draining correctly job complete.

Near S Lamar Blvd, Austin, TX 78704
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer leaving white residue on clothing when cycle completes. Confirmed issues on clothing. Removed and replaced control per SP W11042572. Reassembled and calibrated unit. Unit completed successfully. Advised customer on soap and loading tips. No other issues found. All water connections were dry at time of service.

Near Greenbriar Dr, Robinson, TX 76706
Kevin B.

Kevin B.

MICROWAVE JENN-AIR JMC1150WB00 "Arrived on site and found wave cover is sparking against interior surface, sent 1 video to DW. Removing cover stops sparking and customer opted to replace cover. After replacing cover sparking has stopped. Job complete."

Near Pinehurst Dr, Austin, TX 78747
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site and inspected range and found element has failed, replaced element and it is now operating properly. Job complete"

Near Midbury Ct, Austin, TX 78748
Joseph C.

Joseph C.

DRYER MAYTAG MEDC300BW0 "Arrived on site for “torn door gasket” complaint. Per my previous diagnosis, removed and replaced inner door and gasket. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near FM 20, Cedar Creek, TX 78612
Paul R.

Paul R.

WASHER MAYTAG MHWZ600WR00 Arrived onsite for the washer that will not drain or spin. I ran diagnostics and the unit would fail as soon as the drain pump turned on. I tested the drain pump resistance from the control and had 12.3 ohms. I checked the impeller in the pump and it spun freely. I found the the pump driver on the control defective. The control needs to be replaced.

Near Acapulco Ct, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DRYER HOTPOINT HTDX100ED4WW "Arrived on site for dryer not starting. Per diagnostics and tested voltage to unit and found correct volts. Removed timer control knob and found broken. Turned timer to on position and found all else is working. Will need to replace dryer knob. Contacted service manger for approval to ship part direct to customer. Will ship part direct to customer. All other operations tested good.; ordrng 1 SEENOTE (PLEASE PROCESS CREDIT CARD ON FILE ) and 1 WE1M652/DTC (timer knob)"

Near NE Inner Loop, Georgetown, TX 78626
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WUR50X24EM "Arrived on site to replace a compressor, process stub, sound pads, and the uv dryer. Replaced all parts and added 3.5 ounces of refrigerant to the units. No refrigerant leak present. Unit works properly and no water connections to the unit."

Near Eagle Point Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to replace prior ordered parts. Replaced wire harness and drain pump. Tested wash and drain functions and tested good. No leaks on site

Near Vernell Way, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found extremely large mass of ice on RC evaporator. Homeowner will need to thawed unit so parts can be changed. Failure is due to communication issue between controls and thermistors. Main control, UI, and RC thermistor harness will need to be replaced to complete repairs. Return date is set for 2/12/19.Homeowner signed defrost waiver.; ordrng 1 CNOTES (DEFROST NEEDED.)"

Near Brentwood St, Austin, TX 78757
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper rack adjuster assemblies and tested the rack. It operated as designed. No water leaks observed during service, job completed."

Near Raley Rd, Cedar Park, TX 78613
Robert J.

Robert J.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on job to drop off parts. Called customer to inform them of delivery

Near San Marcos, TX 78666
Clif L.

Clif L.

WASHER WHIRLPOOL WFW7590FW0 Arrived on site to replace pump for washer. Pull the pump and found debris in drain pump that damaged the pump. Replaced pump and tested unit. Found that everything is functioning properly at this time and there are no leaks found after service.

Near Sugaree Ave, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for diffuser and control replacement. Replaced control and diffuser and tested good no leaks on site

Near Dimmitt, TX 79027
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator and found ice bin is stuck, used steamer two free it. Replaced ice maker prevent situation from happening again. New icemaker cycle properly. No further repair is required at this time, but no water leaks from connections at time of service, job complete."

Near Kissing Oak Dr, Austin, TX 78748
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived on site to replace the freezer led module. Replaced the LED module and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Creekway Ln S, Georgetown, TX 78626
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KDRP487MSS03 Arrived on site to test unit for burner not working. Test unit and found loose connection on same burner as we fixed last time. Secured connection test unit and unit test good no gas leaks at this time.

Near Galeana Trace Cove, Austin, TX 78733
James C.

James C.

REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and installed new solenoid assembly. Tested for proper operation and found unit working properly. Job complete

Near Oak Ridge, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete

Near Byron Dr, Austin, TX 78704
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site as right front burner would not ignite. Tested unit and found that the igniter wire was disconnected on the right front burner. Replaced wire and burner now operates properly. This was an open and occupied home.

Near Liberty Hill, TX 78642
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."

Near Belforte Ave, Lakeway, TX 78738
James C.

James C.

WASHER KENMORE 796.41582.411 Arrived on site and installed new hose. Tested unit for proper operation and leaks. I found no leaks after repair and unit working properly. Job complete

Near Vista Heights Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and installed new ice maker. Tested for proper operation and found ice maker now only calls for water when cycling. Unit working properly. Job complete

Near Council Springs Pass, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWB850YW1 Arrived to inspect washer still giving a OL code after repair of lid switch. Disassembled the washer and found the bearing possibly seized up. Informed the customer of my diagnosis and customer opted not to go ahead with any additional repair service and to go buy a new unit.JOB COMPLETE NO CHARGE TO CUSTOMER

Near Marshall St, Fort Hood, TX 76544
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect refrigerator leveling concerns. I checked all temperatures inside the unit. There was ice on the damper in the ff section. Customer was concerned about the presence of ice. She was also concerned about the excessive frost build up in the freezer cabinet. Customer was instructed on the above issues.JOB COMPLETE

Near Lookout Mountain Ln, Killeen, TX 76549
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site to diagnose the refrigerator not working. Found the main control board was shorted out. Replaced main control board and tested unit. Found all is working properly at this time. The unit is not hooked up to water at time of service.

Near Mearns Meadow Blvd, Austin, TX 78758
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL WVW53UC0FS1 Arrived on site for vent chimneys . Unit was not installed yet so inspected and left parts with customer

Near US-290, Manor, TX 78653
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Stallion Dr, Robinson, TX 76706
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for damaged door, replaced damaged door and name plate and tested good, no leaks on site"

Near E Parmer Ln, Manor, TX 78653
Tyler B.

Tyler B.

DRYER MAYTAG MEDB855DC4 Arrived on site for unit making thumping noise. Found roller seized replaced repair kit and tested good

Near Twin Terrace Ct, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDH0 "Arrived on site for customer complaint of unit not coming on at all, found electric issue, I did not find any obvious loose connection at terminal block, but when I wiggled the incoming power supply cord the dishwasher would loose power, it’s hard wired. Unit tested good once power was supplied."

Near Carlsbad Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for panel not taking command. Test unit and found connection to control board from panel was loose. Secured connection test unit and unit starting cycles. Job complete.

Near Dexter St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker arm receiver is not holding arm securely, it is easily popped out by the drawer closing. Replaced icemaker and a cycle properly and is now operating correctly. No water leaks from connections at time of service, job complete"

Near Estancia Pkwy, Manchaca, TX 78652

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