We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Spicewood, TX 78669
Kevin
Job Details: 11/22/2022
"Arrived on site and inspect refrigerator and found two loose doorhandles, Customer is also experiencing cheddars from the water line collection on the top of the Water and ice dispenser door. There are also little imperfections on the rail track that the top freezer door right on the bottom freezer door. This makes a rattling noise when moved. Corrected door handles, added Perma gum around waterline connection and this did not correct issue. Will need to bring back a water pressure regulator and in-line waterline to correct issue. Will also bring back both freezer drawers.; ordrng 1 W10394073 (Water line) and 1 W10704090 (Freezer bin) and 1 W10594047 (Freezer bin) and 1 8212547RP (PEX water line) and 1 W10786952 (Pressure regulator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, TX 78633
Gerry C
Job Details: 11/22/2022
"Arrived to inspect noise. I found the unit would squeal loudly anytime there was rotation of the basket or wash plate. I found the gear case was in the early stages of seal failure and oil was just starting to leak into the splutch area. No leaks observed during service. Schedule With 360966, office to contact the customer for scheduling.; ordrng 1 ScheduleWith360966 (Schedule With 360966) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11454741 (Gear Case) and 1 W11428524 (Capacitor 45?F)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kyle, TX 78640
Joe Z
Job Details: 11/22/2022
"Arrived onsite for water is leaking from under the cabinet. Upon arrival filled tub with water. Inspected tub for leaks and is good. Ran forced drain and no leaks from pump or hoses. Ran a quick cycle and inspected dispenser, Found that intermittently water splashes from over fabric softener dispenser. Need to replace tub ring per service pointer W11651001. Ordering tub ring office to reschedule ; ordrng 1 W11590590 (Tub ring)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Austin, TX 78746
Scott
Job Details: 11/21/2022
"Arrived on site for dishwasher not washing . Ran diagnostics got 7-1,8-1 errors . Unit would fill and can hear diverter motor but wash motor isnt kicking on . Found connector to wash not fully inserted. Installed connector correctly wash motor is now kicking on . Ran full test wash and heater is coming on and draining properly. Ran unit in normal mode . All seems to check properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Belton, TX 76513
David Z
Job Details: 11/21/2022
"Arrived on site to diagnose dishwasher with upper rack issues. Found several wheels broken off, resulting in sagging rack. Unit needs new adjustors to resolve. Customer had already ordered parts and had the correct rack adjustor kit. Replaced adjustors with provided parts. Tested and verified proper function. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVQ01
Near Buda, TX 78610
Andrew
Job Details: 11/21/2022
"Arrived on site to test unit for FC evap frosting over. Found all components working as designed. Drain tube not restricted. Defrost element engaging as designed, bi-metal reading properly. Unit had ideal frost pattern and no sign of excessive frost. Found right side RC door gasket was torn. Customer stated they would replace themselves. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Blanco, TX 78606
Andrey
Job Details: 11/21/2022
"Arrived on site to replace previously diagnosed housing, adjuster and top and bottom racks, replaced top and bottom racks, housing and positioners, tested unit unit now functioning as designed job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Wimberley, TX 78676
Andrey
Job Details: 11/21/2022
"Arrived on site to replace previously diagnosed UI, RC thermistor and fan scroll, defrosted evaporator, replaced parts, powered unit on, evaporator started to develop frost pattern, fan is running,no leaks detected job complete"
We serviced a
FRIGIDAIRE FREEZER
Model FFU20FC4AW0
Near Wimberley, TX 78676
Andrey
Job Details: 11/21/2022
"Arrived on site to test unit for noise, tested unit found noise coming from fan motor, replaced parts, powered on unit, noise no longer present, job complete"
We serviced a
WHIRLPOOL OVEN
Model CWE5800ACE28
Near Waco, TX 76710
Jonathan M
Job Details: 11/21/2022
"Arrived on site for a while 11 that is not operational. Inspected unit and work area. The customer advised they had multiple parts they wanted us to replace on the unit and that they were made aware that there is no guarantee on any repairs or warranty. Went ahead and replaced all components the customer requested including the wire harness, lower oven thermostat, relay, control, and light socket. The customer advised that he found all the parts third-party. Went to test the unit and found the control immediately pop as voltage was being supplied. Checked around the oven and could not find any shorts or exposed wiring causing the short. The customer advised that he has had three other controls below due to this issue. Spoke to CS and was advised that there would have to be something weird going on with the unit including potential voltage issues as this unit shares a breaker with the cooktop. The customer advised that he does not want to continue forward with any further repair. Call complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78681
Vincent
Job Details: 11/21/2022
"Arrived on site for washer, inspected unit and work area. customer complaint was washer not working. Tested unit in diagnostics and found error code stored F5E1 latch not working. Replaced part and tested. Unit is now operating as designed.
We serviced a
KENMORE WASHER
Model 796.4107311
Near Jarrell, TX 76537
David Z
Job Details: 11/21/2022
"Arrived on site to diagnose washer that was not latching or starting cycles. Throws error DE2, which is a latch code. Tested unit and could hear the lock clicking several times but not engaging.Replaced latch and tested. Verified all working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Pflugerville, TX 78660
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Lou
Job Details: 11/21/2022
"Arrived on site to inspect microwave with hole inside interior section. Upon further inspection, I found the wave guide cover had melted (photo). I pulled the unit down from the cabinets and inspected the magnetron and wave guide and all were good. I removed and replaced the cover and placed the unit back in its space and tested. Unit is operating as designed. Will need to contact the manufacturer safety dept next business day to report findings. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX335HPS00
Near Spicewood, TX 78669
Kevin
Job Details: 11/21/2022
"Arrived on site and found ice machine is off, after turning it on machine started flush cycle and completed properly. Ice machine then began ice making cycle, confirmed condenser fan is running and heating grid is warm to the touch and in good condition. Observed until first patch of ice was released onto grid and icemaking cycle started again. At this Time could not see any issues ice machine is operating properly. Requested that customer observed ice machine for the next few days.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS00
Near Austin, TX 78717
David S
Job Details: 11/21/2022
"Arrived on site for KitchenAid wall oven not allowing the customer to change the temperature setting in bake. I inspected the unit and work area. I found the unit set to Celsius, I reset the unit to Fahrenheit. I tested the bake and found it was able to be changed now. I set the unit to 350 and ran a preheat. The unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Marble Falls, TX 78654
Gerry C
Job Details: 11/21/2022
"Arrived to inspect no cool in RC. I found the FC cooling well, but there was no air flow to the RC. I verified line VAC to the evaporator fan, but the circuit showed 9.92 Mohm, higher than expected. The RC thermistor was 3.235 Kohm and in line with measured temps. The FC was 18.55. Evap thermistor was 27.2 and dropping after unplugging the unit. All voltages and thermistor readings found within expected values, i exposed the evaporator and I found the evaporator was mostly frost free. The evaporator fan motor would not operate and manually starting did get rotation, but much slower than expected. I removed and replaced the fan motor and tested. Operational test good, no leaks observed during service.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Leander, TX 78641
Lou
Job Details: 11/21/2022
"Arrived on site to inspect compactor drawer not fully closing. Upon further inspection, I found a large amount of trash that had fallen at the back near the motor and was keeping the drawer from closing all the way. I pulled the u;it out and removed the trash and retested and unit is operating as designed. job completed."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP01
Near Austin, TX 78738
Leonardo
Job Details: 11/21/2022
Arrived on site to test replace console she got on eBay. Installed new console and found new console had shorted keypad too. Removed console
We serviced a
WHIRLPOOL OVEN
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrey
Job Details: 11/21/2022
"Arrived on site to test unit for shutting power off when reaching high temp, tested unit found the fix that was done last time did not work, will need to replace control to fix unit, customer accepted replaced control preheated unit to 400, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Hutto, TX 78634
Maurice R
Job Details: 11/21/2022
Arrived onsite for washer with loud noise. During diagnostics Mode a noise appeared at the beginning of spin cycle. Flipped unit up in found oil underneath. Pulled belt cover off found that the splutch gears were rounded off. customer did not want to go through with repair due to the age of the washer. No water leaks detected during service
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Austin, TX 78737
Kevin
Job Details: 11/21/2022
"Arrived on site and replaced wiring harness interlocks and lightbulb diagnosed on previous visit, after replacement ran microwave eight times in a row with no issues.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Manor, TX 78653
Matthew
Job Details: 11/21/2022
Arrived onsite for dryer not heating after repair. Upon arrival inspected unit. Found dryer powering on and tumbling but not heating. Verified supply voltage and was good. Disassembled and checked heating circuit components and all test good. Ran voltage checks at control and found intermittences. Unit was loosing a leg from control to heater. Found that breakdown was due to the wire harness intermittent failure. Ran checks with SW to confirm.
We serviced a
MAYTAG RANGE
Model MGT8775XS01
Near Round Rock, TX 78664
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a range with an oven not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Austin, TX 78702
Wesley
Job Details: 11/21/2022
"Arrived onsite with MZ to repair the washer. Accessed and replaced the CCU again. The new board had the same response. Incompatible software symptoms. Called techline spoke with Robert. Recommended that the only possible solution would be to update all electronics to most current software, but was not able to site case history to provide assurance. Due to new data, designating unit as non repairable/ software incompatibility with needed parts.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Austin, TX 78731
David S
Job Details: 11/21/2022
Arrived on site to install previous diagnosed suspension rods. I removed the old rods and replaced them with new. I checked the level on the unit and recalibrated the control. I ran a high speed spin and found it working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/21/2022
"Arrived on site to test unit for upper rack issues. What customer thought was just a holder/clip was actually broken adjuster wheels on left hand side. Replaced adjuster, unit working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KGCC566RBL05
Near West Lake Hills, TX 78746
David S
Job Details: 11/21/2022
Arrived on site to install previous diagnose part. I gained access to the right rear valve and replaced it with new. I checked all gas lines in the cooktop and ensured they were all tight. I reassembled the unit and tested it. I found all the burners working. I found the right rear no longer leaking.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Round Rock, TX 78664
Maurice R
Job Details: 11/21/2022
"Arrived onsite for previously diagnosed parts. Installed the water inlet valve and tested the unit. The unit is operating as designed, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Manor, TX 78653
Luis
Job Details: 11/21/2022
"Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed a leak in the system,removed evaporator installed a new evaporator found during installation of lockring on cap tube side broken cap tube,called tech support sent picture to tech support unit is and whirlpool will contact customerSr#7735097194"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/21/2022
"Arrived on site for a washing machine that is going off balance every load. Inspected unit and work area. Tested the suspension on the unit and found the suspension was bad and was bouncing whenever the basket was pushed down. Advised the customer that due to her suspension, could not determine if there were any other issues with the unit until the suspension was replaced. Replace the suspension and test of the unit. The unit begin to work and operate as designed. I did advise the customer that it further issues persist, it is most likely going to be with her gear case and drive shaft. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Kyle, TX 78640
Kevin
Job Details: 11/21/2022
"Arrived on site and inspected washer and found it will complete a diagnostic cycle. Wiring repaired from previous visit did not fail. Replaced wiring harness anyway since the new one is now available. After replacement washer will complete the diagnostic cycle again, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIO18NNZS2
Near Killeen, TX 76549
Tyler
Job Details: 11/21/2022
Arrived on site for ice machine. Needing previos diagnosed sealed system. Upon arrival installed sealed system parts. Found compressor failing to pump correctly and called techline and ran through all diagnostics with Kurt sr#7735102733. Was instructed that compressor sent for repairs was incorrectly packaged and cause of failure. Informed customer of findings and they want to call whirlpool before proceeding with any repairs again. Call complete W10444925
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78738
Leonardo
Job Details: 11/21/2022
Arrived on site to test unit for unit draining when not in use. Test unit and found float disconnected. Secured connection test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78704
Matthew
Job Details: 11/21/2022
Arrived onsite to replace leaking tub. Replaced tub and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/21/2022
Arrived on site to test unit for not drying properly. Found no stored error codes. Ran diagnostics and found element engaging as designed. Unit is working as designed. Advised customer on drying agent and purging cold water before using unit. No leaks detected. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Austin, TX 78723
Luis
Job Details: 11/21/2022
Arrived on site for noise complaint. Per customer noise is constant ran diagnostics checked compressor ramp up stepped compressor making normal operating sound changed defrost setting to basic to allow unit to defrost every 8 hrs of compressor run time.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Round Rock, TX 78664
Maurice R
Job Details: 11/21/2022
"Arrived onsite for error F2E0. On inspection I found error on the display. I installed the new control board and the error appeared again. Went and looked error and it was not in the Tech sheet. Called WP tech line and found out it is a error message that there is no communication between the control board and the Key pad. The fix was to reseat the ribbon cable ,I reseated the ribbon cable to fix the issue. F6E4 F2E0"
We serviced a
KENMORE DISHWASHER
Model 665.13963K013
Near Austin, TX 78759
David S
Job Details: 11/21/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found the vent still sealed. I found the top of the tube gasket loose and not sealing. I replaced the gasket and ensured it is secured and sealing. The unit is now working as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near Austin, TX 78758
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a range that is giving error code. Found F3 E0 error saved on control due to miswired temp sensor. Rewired sensor properly and all is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS1
Near Austin, TX 78732
Vincent
Job Details: 11/21/2022
"Arrived on site for dishwasher, inspected unit and work area. Removed defective sump assembly and installed new one. Unit is now operating as designed. Left unit running to remove old soap that had harden when customer tried to wash dishes, I made customer aware of leveling it running. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Temple, TX 76502
David Z
Job Details: 11/21/2022
"Arrived on site to diagnose refrigerator that is not making ice. On arrival checked ice bucket and found it is full, but ice inside was melting and sticking, and ice bucket was incredibly hard to remove. I found the ice bucket seal on the door had come off, and was allowing air and moisture to enter the unit and both melt the ice and causing it to clump. Used some silicon to adhere the seal to the door. Unit is producing ice, so this should allow normal function to resume. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a range with a broken top. Found glass top cracked and replaced it with new top. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DW0
Near Bastrop, TX 78602
Joe Z
Job Details: 11/21/2022
Arrived onsite to install previously ordered parts. Replaced both sensors. Test unit with towels. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78748
Scott
Job Details: 11/21/2022
"Arrived on site , replaced dispenser ice door , ice chute . Used some perma gum to seal small gap. Ice is dispensing normally . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78723
Joe Z
Job Details: 11/21/2022
Arrived onsite for Not Making Ice . Upon arrival inspected unit and icemaker is on off position. There is no ice in bin. Did find ice in icemaker tray. Reset the icemaker and it harvested batch of ice and the called for water. Unit is operating as designed job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78717
Paul
Job Details: 11/21/2022
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the tub. I ran the diagnostics cycle and tested the machine. There were no water leaks present and the unit completed the cycle and worked as designed. I left the unit outside of the cabinet per the customers request. The kitchen is still under remodel from a water leak from the customers old dishwasher and they need to replace the sheetrock behind the dishwasher. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78731
David S
Job Details: 11/21/2022
"Arrived on site for water dispenser not working. I inspected the unit and work area. I found the water dispenser not working while the filter was in. The customer stated the filter is only a month old. I replaced the filter housing, and reinstalled the filter. The unit is now dispensing water properly. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78738
Kevin
Job Details: 11/21/2022
"Arrived on site and inspected refrigerator and found freezer handle is loose and water flow through dispenser is weak. Removed water filter and attached bypass and water flow is no good. Recommended replacing water filter. Also corrected door handle, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near McGregor, TX 76657
Jonathan M
Job Details: 11/21/2022
Arrived on site for a cooktop that is not cooking evenly on all burners. Confirm the customers complaint and found two burners not heating correctly. I found the bigger burner was not letting enough gas through and was really really low and the smaller burner was releasing too much flames. Check the orfices and Found the orfices had been swapped accidentally. Fixed the orifice placements and test of the unit again. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jarrell, TX 76537
David Z
Job Details: 11/21/2022
"Arrived on site to follow up on washer that continues to trip breaker on GFCI outlet. On arrival checked unit for error codes. Found no codes present. Called tech line and spoke with Bruce. Bruce had me check again for voltage from neutral to ground. Found no voltage present. Measured Amp draw during a diagnostic cycle, drain and spin, and also rinse and spin cycle. Voltage did not drop, and Amp draw peaked at 7.2 amps during agitate direction reversal. Customer had run the unit to another outlet as well to see if it would complete cycles. They showed me a picture of an F8E1 error that popped up when it was on the extension cord and outlet. Customer also informed me the unit had shut off during 1 cycle, and had powered off after they had paused it, and had difficulty unlocking several times. I tried to recreate these failures but was not able to verify them. Tech Line said to check the drain for the F8E1 error, as a siphon can also cause that. I did find the drain stuck over a foot into the standpipe, with at least 4-6+ inches submerged. Adjusted the to proper levels. I also advised to have the customer download the whirlpool app to push any software updates. At this time i could not recreate any of the failures found, and breaker was tripped. Since unit is testing good, issue appears to be related to the breaker and electrical in terms of the breaker tripping. Corrected drain length and software updates should assist with any other concerns. At this time unit appears to be working as designed with no further action or repair recommended, and to have an electrician address the breaker. Tech Line case SR77344978705. Call completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 11/21/2022
"Arrived to inspect ignition issues. I found both the FL and FR secondary/simmer orifaces were still set to NG and need to be converted the the #50 LPG orifaces. The builder has the orifaces, but at another location and they will change them and contact us if there are any further issues. Operational test ok, no gas leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78753
Wesley
Job Details: 11/21/2022
Arrived onsite and replaced latch w11513248. Unit is now operating as designed. Advised customer on repair.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS1
Near Leander, TX 78641
Paul
Job Details: 11/21/2022
Arrived onsite for an ice machine to replace the previous diagnosed parts. I replaced the pump and sensor harness. I started a clean cycle for the customer. The unit is working as designed. The customer is going to monitor and see if the clean light stays off and the unit makes ice correctly. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/21/2022
Arrived on site for range needing previous diagnosed main harness. Upon arrival installed harness then reassembled and tested unit. Found unit fully functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78701
Wesley
Job Details: 11/21/2022
Arrived onsite for f2e1 communication error. Repaired unit by replacing the main control and console assembly. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Austin, TX 78702
Wesley
Job Details: 11/21/2022
"Arrived onsite to repair the refrigerator per prior diagnosis. Unit had not been defrosted. Tested and Found the thermistors read within range at the control. Found the heater with continuity and reading 12.5 ohms at the control then jumping to 125.5 ohms at the control. Replaced the control box. Advised that the unit needed to be defrosted to restore proper function. Advised that in event of repeat defrost failure, the unit would need to be defrosted prior to repair to allow the heater and harness to be accessed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Hutto, TX 78634
Maurice R
Job Details: 11/21/2022
"Arrived onsite for dishwasher not cleaning. On inspection found error F7E1 & F4E3, ran diagnostics and nothing happen. Replaced the pump assembly and tested unit. Unit is operating as designed now. No water leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model KOCE900HSS02
Near Austin, TX 78732
Vincent
Job Details: 11/21/2022
"arrived on site for oven, inspected unit and work area. customer complaint was oven not working right after previous tech left. Inspected the unit and found miscommunication on UI, it was showing it was for a dual oven I inspected part # and it was the correct one. Called techline and spoke to Robert SR#7734966443 and he said some UI come preset to a model number but we have to go into diagnostics and edit the model number. After editing the model number I tested oven and microwave and they both where working to specs. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 11/21/2022
Arrived on site to test unit for center burner not working. Test unit and found clogged burner. Cleared burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Luis
Job Details: 11/21/2022
"Arrived on site for no cool. Powered unit on diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Austin, TX 78737
Scott
Job Details: 11/21/2022
"Arrived on site , replaced gearcase , cam , actuator , hub . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near The Hills, TX 78738
Leonardo
Job Details: 11/21/2022
Arrived on site to replace right rear burner and switch. Replaced both parts test unit and unit test good job complete element maintaining heat.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78747
Scott
Job Details: 11/21/2022
Arrived on site for washer making loud squeal periodically during beginning of spin cycle . No error codes . Replaced cam and belt . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Waco, TX 76710
Jonathan M
Job Details: 11/21/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found the washer had been moved and all connections to the washer had been removed. Replaced the latch and tested the unit. Due to inability to hook up washer to water connections, tested the unit for lid locking, agitation, and spin. All tests ran as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78704
Wesley
Job Details: 11/21/2022
Arrived onsite and tested unit for not draining. Found unit is draining as designed. Was advised that it had leaked at one time. Found some evidence of a leak but unable to replicate one while onsite. Advised on detergent use to avoid sudsing leak. All else checks good. Cuwromer using dishwasher to sanitize clean dishes. Advised that less detergent will be sufficient.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Round Rock, TX 78681
Paul
Job Details: 11/21/2022
Arrived onsite for a washer to replace previous diagnosed parts. I replaced the defective valve. I ran the diagnostics service cycle and the unit completed the cycle and worked as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Johnson City, TX 78636
Andrew
Job Details: 11/21/2022
Arrived on site to test unit for no water dispensing and little to no ice production. Found reservoir was frozen over. When removing reservoir found on rear of cabinet factory permagum was not placed properly causing air leak. Thawed reservoir and sealed with permagum on exterior and interior on unit. Unit now working as designed. Recommended placing unit to 40 degrees in RC. No leaks detected. Job complete.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Spicewood, TX 78669
Kevin
Job Details: 11/21/2022
"Arrived on site and found no ice production. Set freezer into diagnostics And ran test 120 and icemaker moved and dispensed ice it had a tray but did not return to home position it stayed in full twist. Replaced icemaker and spoke with techline, no other recommendations given at this time. 7735099010"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Manor, TX 78653
Luis
Job Details: 11/21/2022
"Arrived on site for no cool. Powered unit on diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Hutto, TX 78634
Maurice R
Job Details: 11/21/2022
Arrived onsite for Fridge not hold temp. On inspection found that the was a gap at the bottom of the moulin. Called in and talked to Austin in tech support. Sent pics to him and he will send them to engineer dept. to review. Austin-WP tech SR#7735098568
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Leander, TX 78645
Paul
Job Details: 11/21/2022
"Arrived onsite for a range to replace the previous diagnosed parts. I replaced both from infinite switches, the main control, the lower oven pan, the lower wire harness and the thermal limiter. I tested all functions on the range and all is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78745
Matthew
Job Details: 11/21/2022
"Arrived onsite to replace faulty UI. Replaced UI and found that unit was still having issues. Called tech line for assistance. Spoke to Adrian, SR#7735094985. Found that additional electronic issues were due to lose wire in door harness. Corrected issues and unit is now functioning properly. Job complete"
We serviced a
LG REFRIGERATOR
Model LMWS27626S/00
Near Salado, TX 76571
Tyler
Job Details: 11/21/2022
Arrived on site for refrigerator needing previously diagnosed valve asm. Upon arrival reconfirmed issue and installed required part. Reassembled and tested dispenser. Found no leaks and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Wimberley, TX 78676
Andrey
Job Details: 11/21/2022
"Arrived on site to test unit for leaving cloth wet at end of cycle, tested unit found water lines are crossed and water valves barely open, corrected issues ran diagnostics cycle, all components are working properly, advised customer to run unit and see if problem has been resolved, and if issue persists to call us back, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/21/2022
"Arrived on site for a washing machine that has no power. Inspected unit and work area. The customer advised that the unit did the same thing as it did last year and stopped in the middle of the cycle. Advised that since then, the unit has not been able to be turned on. Checked resistance to the drain pump and found the drain pump it shorted causing control failure. Replaced both drain pump and control and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/21/2022
Arrived on site for wall oven needing previously diagnosed blower motor. Upon arrival installed required part. Reassembled and tested unit. Found wall oven heating as designed with no errors. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78727
Vincent
Job Details: 11/21/2022
Arrived on site to install previously diagnosed parts. Installed new gasket on right door and used my heat gun to form. Advised customer to keep doors closed for 6 hrs. No leaks where observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78724
Joe Z
Job Details: 11/21/2022
Arrived onsite to install previously ordered parts. Replaced belt and test unit unit now operates correctly and all squeaking is not present. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78753
Joe Z
Job Details: 11/21/2022
Arrived onsite for Fan & motor running really loud. Upon arrival inspected unit and hear a loud noise from in FC. Found FC fan motor operating loud. Need to replace fan motor. Replaced fan motor W11578030. Test unit and unit now operates correctly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/21/2022
"Arrived on site to test unit for not washing. Found error codes f4e3(motor not engaging) and f7e1(no heat). Cleared codes and ran diagnostics. Verified motor not engaging but receiving proper voltage. Replaced wash motor, unit now working as designed. Advised customer to purge cold water prior to using unit to prevent heating element lockout. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 11/21/2022
"Arrived to instal previously diagnosed and ordered parts. I found the basket assy to the right and far back in the cabinet, nearly contacting both at rest and a likely contributing factor to the customers complaint. Further inspection revealed the gear case in the early stages of seal failure and oil was beginning to pool in the rotor area. I removed and replaced the gear case, rotor and slider and re-calibrated the unit. Post gear case testing showed the unit operating as designed. I coached the customer on detergent type and amount. I found the suspension operating as designed with no excessive movement or hop. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5005K0
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/21/2022
"Arrived on site for a washing machine that turned itself off during a cycle. Inspected unit and work area. The customer advised about a week ago, the unit was in the middle of a cycle and completely shut down. Advised about 15 minutes later it turned itself back on and continue to finish the cycle. I ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. Checked polarity at the wall and found that the hot and the neutral had been reversed. Explain to customer that the most likely cause of their issue is with their electrical supply due to improper voltage being sent to the wrong places. Advised the customer to have an electrician come fix their outlet and the unit is working as designed. Call complete."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, TX 78735
Leonardo
Job Details: 11/21/2022
Arrived on site to replace front door. Replaced door test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NED5800HW1
Near Hutto, TX 78634
Maurice R
Job Details: 11/21/2022
"Arrived onsite for dryer not drying properly. On inspection the heating element was not heating checked all the components and only thing I saw the cutoff switch had a crack in it , l replaced it. Still there was no heat. I checked the outlet and found 106 vac when there should have been 220 vac. Informed the customer that the issue was not the dryer but the power to the dryer. customer is going to replace the breaker in the main box."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78727
David S
Job Details: 11/21/2022
Arrived on site to install previous diagnose parts. I gained access to the suspension rods and replaced them with new. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Austin, TX 78758
Cliff
Job Details: 11/21/2022
Arrived on site to diagnose a range with a damaged door gasket. Found oven gasket broken and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Little River-Academy, TX 76554
Tyler
Job Details: 11/21/2022
"Arrived on site for washer making loud noise. Upon arrival confirmed issue and noise but found no errors in diagnostics. Found cause of failure was gearcase shaft breaking were the splutch asm mounts to it. Replaced gearcase, cam, and shield. Found washer fully functioning as designed with no leaks. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 11/21/2022
"Arrived to instal previously diagnosed and ordered parts. I installed the front rollers for the unit and then when able to remove it, found the compressor operable, but only drawing .6 amps after it ran for 5 minutes. High side discharge at the compressor was 123?F and had /// to 107? at the entry to the condenser. At the left side of the first row, the temperature was down to 91?. I recovered the system and replaced the compressor, service port and dryer. I charged with the MFG prescribed refrigerant charge and tested. During final leak testing, a very small amount of bubbles formed at the evaporator return section and will need to be replaced. The installed of the unit had failed to instal the leveling legs for the kit and I am ordering and will install as well; ordrng 1 W11507067 (Evaporator) and 4 WP3-82710-001 (Leveler Leg)s and 1 GCO (Tech GC please)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, TX 78645
Paul
Job Details: 11/21/2022
"Arrived onsite for a refrigerator that seems to be running a lot more than usual. I found the customer had the temps set at 37 degrees in the RC and 2 degrees in the FC. I found the ice bin full. I found the FC temp dropping to -6 degrees and still cooling. I found the FC thermistor resistance at 24.65 Kohms registering -1. The UI has digits missing and I explained to the customer that this can be an issue also. I did find the center of the condenser coil partially packed in dust and hair and it will take compressed air to blow the coil out. I explained to the customer the unit would need to be move outside to blow the coil out. ordrng 1 W11452196 (FC evaporator motor) and 1 Tool (Appliance dolly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Leander, TX 78641
Lou
Job Details: 11/21/2022
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I tested the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit operated as designed unit the element was to come on and it failed. I tested amp draw at the junction box and got 0 amps. I removed the outer door panel and found the main control not attached and the molex connector for the element and power source was burnt (photo). I test3d that element and it showed 12.9 ohms. I am ordering the main harness and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 W11027902 (Main harness)"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 11/21/2022
"Arrived to inspect unit not working. I found the UI had no illumination, but it would react to button presses. The control board has failed and will require replacement, but is no longer manufactured. I advised the customer that we can have it rebuilt. ordrng 1 8303883Rebuild (Control board rebuild)"
We serviced a
JENN-AIR COOKTOP
Model JED8430ADB
Near Georgetown, TX 78628
Lou
Job Details: 11/21/2022
"Arrived on site to inspect cooktop fan button not working. Upon further inspection, I found the fan switch knob pushed down inside the base. Raised the cooktop and had my customer sign the waiver of damages from removing glass cooktop and removed the cooktop. I found the switch sleeve was broken and the knob shaft was broken causing it to stick and not pop back up. I am ordering the sleeve and knob and office to schedule return service. ; ordrng 1 WP74005965 (Sleeve) and 1 WP7739P122-60 (Knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Wimberley, TX 78676
Andrey
Job Details: 11/21/2022
"Arrived on site to replace previously diagnosed axels and wheels, attempted the repair but axel clips where not ordered ordering axel clips, customer stated that Ice is not dispensing, inspected door found the switch is not making proper contact with door, temporarily applied 1/4 inch of foil tape, ice is now dispensing but will need new door to fix issue, ordering FC door and axel clips, office to reschedule ; ordrng 2 W11594405 (Axel clip)s and 1 LW10913113 (FC door)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Austin, TX 78746
Scott
Job Details: 11/21/2022
"Arrived on site for dishwasher flashing 7-2 code . Ran diagnostics and also got 8-2 &7-2 . Ran test wash unit would not fill . Found water shut off . Turned on water ,unit started to leak . Found drain tube not attached . Wash motor was running dry and got damaged . Ordering new sump and motor ; ordrng 1 W11460946 (Sump and motor)"
We serviced a
KITCHENAID VENTHOOD
Model UXB0600DYS
Near Austin, TX 78738
Leonardo
Job Details: 11/21/2022
Arrived on site to replace blower. Found blower was the wrong one. Its the double blower not single. Ordering single blower office to reschedule ; ordrng 1 WPW10294006 (Blower)
We serviced a
WHIRLPOOL RANGE
Model wfe515s0js3
Near Austin, TX 78723
Joe Z
Job Details: 11/21/2022
Arrived onsite for Error signal on screen. Upon arrival inspected unit and Ran diagnostics and got error code F1-E0 control failure. Need to replace control. Ordering control ; ordrng 1 W11583303 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Austin, TX 78704
Matthew
Job Details: 11/21/2022
Unit was moved to vacant 2116. Arrived on for unit not draining and rusted. Upon arrival inspected unit. Found latch not secured. Secured latch and tested. All components seem to be functioning correctly. Will order tub due to rusting. Bringing latch and drain pump. ordrng 1 W11307244 (Latch) and 1 W11172199 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
Lou
Job Details: 11/21/2022
"Arrived on site to inspect refrigerator freezer door handle coming off. Upon further inspection, I found the FC door handle had separated from the mounting screw. I found the handle mounting screw was stripped and wouldnt tighten. I removed and replaced the handle and tightened the remaining door handles. Also found the right RC door gasket badly torn (photo). I am ordering the gasket and office will need to schedule return service with ticket #360512. No water leaks observed during service.; ordrng 1 W10830274 (Rt RC door gasket) and 1 CNOTE (SCHEDULE WITH TICKET 360512)"