We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Leander, TX 78641
David S
Job Details: 09/17/2021
Arrived on site for possible sealed system repair. We gained access to the evaporator and found no traces of Uv dye. We gained access to the compressor. We found dye running from a factory joint down to the compressor. I evacuated the system and used nitrogen and soapy water to confirm the leak. It is bubbling at the joint. See ss quick pics. I brazed the joint and retested with nitrogen again. I found no more bubbles. I pulled a vacuum and put a measured charge of 7.50 oz of refrigerant into the system. I let it run for 20. I jets while we reinstalled and reassembled the unit. There is a full frost pattern on the evaporator already. Pressures are holding at 0 low and 145 high. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Leander, TX 78641
David S
Job Details: 09/17/2021
"Arrived onsite for washer making grinding noise while in use. We gained access to the bottom of unit and found belt damaged, cam teeth damaged as well, larger pulley loose and gearcase leaking oil. We would need gearcase, belt and cam to fix unit.
We serviced a
KENMORE DRYER
Model 110.6813241
Near Harker Heights, TX 76548
Tali W
Job Details: 09/17/2021
"Onsite for dryer not drying clothes properly and making a screeching noise. Found F4E3 restricted air flow. Found unit had poor airflow due to amount of lint build up in inside of dryer and in vent hose. Found noise coming from seized idler pulley and rollers not spinning freely. Checked dampness sensor operation from connection on control, within spec. Replaced idler pulley and rollers. Also, cleaned out lint build up from inside of unit. Tested, unit functioning as designed. Informed customer to have dryer vent cleaning service done to correct airflow issue causing poor/long drying of clothes.call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32517AS1
Near Hutto, TX 78634
David Z
Job Details: 09/17/2021
"Arrived on site to diagnose microwave that is not heating and making noise. On arrival ran unit and found a very loud buzz coming from mag. Replaced cap mag and diode and retested unit. Verified unit heating properly with no other damage found. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Andice, TX 78628
Kayman
Job Details: 09/17/2021
"Arrived onsite for refrigerator not dispensing ice. I found the ice bin arm slipping out of place and pushing the arm into the bin. I replaced the ice bin and the issue was still present. I will order the auger motor, yoke and divider office to R/S due to part availability. ; ordrng 1 WPW10309864 (Divider) and 1 WPW10317991 (Auger motor) and 1 WP63052-2 (Yoke) and 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/17/2021
Arrived on site for a cooked up that made a popping sound and had smoke come out from the cooktop. Inspected unit and work area. Removed a top panel and found one of the indicator lights had blown. Unit will need the wire harness for the repair. I did advise the customer in the meantime that I did not advise them to use the cooktop due to potential other issues that may cause. Ordering the part in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11111805 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2021
Arrived on call for complaint of error codes. Found code for sensor. Check sensor it was high on reading change sensor.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78754
Jimmy J.
Job Details: 09/17/2021
"Arrived on site for Washer machine is leaking oil from underneath. Found gear case was the source of the oil leak. Dust cover was heavily saturated along with the splutch and belt being covered in oil too. Had customer look underneath washer with me to see where the oil was leaking from so I could explain what has happened inside the gear case bearings.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78738
Brandon
Job Details: 09/17/2021
"Arrived on site for customer complaint of unit not heating properly, called techline, tested amp draw on bake and broil in test mode, found console fault code, I replaced console and temperature sensor. SR# 7731770046"
We serviced a
MAGIC CHEF FREEZER
Model HMDR1000BE
Near Kempner, TX 76539
Al
Job Details: 09/17/2021
Arrived on site and inspected Magic Chef unit not cooling. The evaporator fan and compressor were both ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/17/2021
"Arrived on site to install previous diagnosed part. Removed failed FC door and installed new. Tested door and unit operation. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS02
Near Austin, TX 78733
Kevin
Job Details: 09/17/2021
"Arrived on site and refrigerator and found freezer door is forward an eighth of an inch. Found food items sticking out further than shelf and causing door not to close completely. Moved food items and door will not close properly. Wiped off frost on the interior of the freezer
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78737
Leonardo
Job Details: 09/17/2021
Arrived on site for complaints of wall oven having no power. Found unit getting power but UI not responding. Attempted to do a factory reset but was unable to due to UI being frozen.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2771WEM0
Near Austin, TX 78738
Brandon
Job Details: 09/17/2021
"Arrived on site for customer complaint of water dripping in RC, found condensation around fascia and ice chute gasket, found gasket not sealing with fascia, also found fan motor inconsistent, ordering parts research. ; ordrng 1 W10247668 (Gasket) and 1 W10247763 (Gasket seal) and 1 W10270087 (Fascia)and 1 Cnote (Office to reschedule) and 1 W10281584 (Evap fan motor)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Austin, TX 78734
Wesley
Job Details: 09/17/2021
Arrived onsite and found burnt power block. Unit will need a wiring repair and new power block. Advised customer on findings.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB3
Near Manor, TX 78653
Matthew
Job Details: 09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced capacitor and diode. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, TX 78702
Luis
Job Details: 09/17/2021
"Arrived on site for no ice. Ran diagnostics optics passed,fan test passed,E2 error code ran harvest failed diagnosed a defective icemaker. Replaced icemaker assembly,power cycled unit,ran harvest test passed ran fill test passed.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Temple, TX 76502
Tyler
Job Details: 09/17/2021
Arrived on site for dryer taking multiple attempts to dry. Upon arrival co firmed proper power supply. Also found dryer running and heating. After further inspection I found all heating hardware within tech sheet specs except the thermal fix. I replaced thermal fix then I removed vent hose and used vent test kit. After passing results I reconnected hose and reran unit. Found dryer air flow restriction quickly appeared indicating clog within venting of home. Instructed customer on proper steps need3d for removing clog.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Austin, TX 78703
Jacob
Job Details: 09/17/2021
"Arrived onsite for unit not spraying water from the sump and motor. Went into diagnostics and saw an error code for the door not closing. Ran unit through automatic diagnostics test, and sump and motor was working to spray the water around. Unit tested good with no issues. Bent the latch down a little further to make better contact with the door lock. Tested unit 2 more times and unit passed with no issues. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78729
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose dishwasher with no power, I gained access to the unit and tested the polarity and voltage to the unit and found it to be good. I gained access to the inner door and found proper voltage going to the user interface but no response from the UI, I am ordering a new user interface to complete the repair, office to reschedule once the part arrives. ; ordrng 1 W11416788 (UI panel)"
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near Red Rock, TX 78662
Scott
Job Details: 09/17/2021
"Arrived on site for griddle not heating and right rear burner not igniting . On burner , found cap and head needed cleaning . Griddle switch has failed . Ordering switch .No gas leaks detected. ; ordrng 1 WPW10116113 (Control switch) and 1 W10193014 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
"Arrived on site for Washer super noisy no matter what size load. We replaced the control,base on service pointer W11520474. We also replaced the belt and basket. We reassembled the unit. We calibrated the control, and put the washer into a spin cycle found no noise coming from washer. Unit operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/17/2021
Arrived onsite for refrigerator with buzzing noise. Upon arrival I confirmed a very loud vibrating noise coming from the rear panel near the compressor/condenser fan area. I accessed the condenser fan and found the drain pan vibrating against the bottom of the unit. I found the rear panel dented on that side. I used some folded insulted tape and wedged it under the pan. The noise is no longer present. I advised the customer of my findings and solution. The unit is otherwise working as designed. Job complete.
We serviced a
JENN-AIR RANGE
Model JIS1450DP2
Near The Hills, TX 78738
Leonardo
Job Details: 09/17/2021
Arrived on site for complaints of cooktop not working properly. Found cook top buttons intermittently not responding. Will need UI to complete the repair. Office to reschedule.; ordrng 1 JIS1450DP2 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78725
Scott
Job Details: 09/17/2021
Arrived on site for uneven doors . Door are leveled . No water leaks detected at time of service. Job complete .
We serviced a
IKEA DISHWASHER
Model IUD8555DX1
Near Austin, TX 78723
Scott
Job Details: 09/17/2021
"Arrived on site , replaced sump and motor and sump to valve hose . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78731
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose washer not filling with enough water during the cycle, I gained access to the unit and put it into service diagnostics, I found no fault codes and put the unit through a diagnostics cycle. The unit is operating properly as designed, I instructed the customer on proper cycle settings to get the best wash for their clothes, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78737
Luis
Job Details: 09/17/2021
"Arrived on site for no water or ice. Tested dispenser no water,removed evaporator cover diagnosed frozen water tank due to gap between fan scroll and air tower. Sealed gap,defrosted water tank,flushed water through dispenser water dispensing correctly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB2
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/17/2021
"Arrived on site for AIG DW not powering on. Found cancel drain, high temp heated dry, and sani rinse buttons not working when pressed. With this I cant place the dishwasher in diagnostics to check for errors. Customer stated the dishwasher doesnt seem to be heating like it use to. Went to remove torque screws and the two long torque screws that hold in the latch were stripped. Found upper and lower spray arm ports clogged with calcium build up preventing the spray arms from spinning when dishwasher runs. I was able to start the dishwasher in a normal cycle but couldnt select cancel drain button so customer knows the dishwasher will need to complete a full cycle in order to drain. Ordering upper and lower spray arms, console, and heater. All parts will need authorization from warranty company before replacement. Will return with latch and control. Sump and motor may not need replacement based on dishwasher running while I tested it. ; ordrng 1 W10837026 (AUTHO Sump and motor) and 1 WPW10491331 (AUTHO Spray arm) and 1 WPW10317197 (AUTHO Upper spray arm) and 1 W10518394 (AUTHO Heater) and 1 W10815819 (AUTHO Console)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78723
Scott
Job Details: 09/17/2021
"Arrived on site for oven clicking and not lighting . Found igniter pulling away from tube . Replaced igniter. Ran temp check , all checked normal. No gas leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL OVEN
Model KGRS306BSS0
Near Austin, TX 78705
Jacob
Job Details: 09/17/2021
Arrived onsite for unit getting the knobs really hot when the oven is on. Customer had the unit started prior to arrival. Looked at the gasket and all looked good. Let the customer know that the unit is designed that the heat will escape from that area and being used for a long period of time it will get the knobs hot because it?s how the unit is designed to get rid of the excess heat. Let customer know that there is nothing that can be done to correct the the issue that customer has with the unit. No other issues at this time. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF9A
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/17/2021
"Arrived on site to install previous diagnosed parts. Removed failed ice maker, mail box, module, inlet valve and UI. Installed new module, UI, ice maker, inlet valve and seal kit four ice maker. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/17/2021
"Arrived on site for refrigerator not dispensing crushed ice. Inspected unit and work area. Tested dispenser operation. Removed bucket and found gear crank on bucket mousing up and down. Found ice bucket will need to be replaced. ; ordrng 1 WPW10347093 (ice container)"
We serviced a
KENMORE DRYER
Model 110.6513241
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/17/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
Tali W
Job Details: 09/17/2021
Onsite for fridge not making ice. Found fill tube slightly frozen over and fill line to ice maker damaged causing water to leak onto floor when ice maker calls to fill. Found floor trim separating due to water leak in left hand corner. Customer had just moved in the house. Any damage to water line and floor happened prior to customer moving in. Replaced ice maker fill line (from truck stock). Tested ice maker. IM completed harvest and filled. No leaks after repair. Informed customer that it might take 24-48 for full ice production. Unit functioning as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Austin, TX 78726
Wesley
Job Details: 09/17/2021
Arrived onsite and found filter head failure. Ordering filter head and tubing and returning with valve. ; ordrng 1 WP2209022 (Filter head)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Buda, TX 78610
Jacob
Job Details: 09/17/2021
Arrived onsite to replace part ordered by previous tech. Replaced the door seal. Tested the unit 2 times to be sure of no leaks. Saw no leaks. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78732
Wesley
Job Details: 09/17/2021
Arrived onsite and found 4 doors rusting after replacement. Customer is not causing the rust by improper use. Ordering 4 doors to repair.; ordrng 1 W11518699 (Left fridge door) and 1 W10815701 (Freezer door) and 1 W10815669 (Left pantry drawer) and 1 W10815678 (Right pantry door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2021
Arrived on site for NOT MAKING ICE AT ALL. STILL DISPENSING WATER. NO ISSUES WITH COOLING OR FREEZING. Found ice maker bin was halfway full of ice. Customer stated a couple days ago the ice maker began producing ice again. Customer confirmed the filter was NOT recently replaced. Instead filter was replaced a couple months ago. Found fridge temp was set to 35 instead of recommend temp of 37. Raised fridge temp to 37 to prevent water fill tube from freezing over and preventing water from filling ice mold when water is called into ice mold. No frost detected inside ice maker housing. Freezer and fridge were cooling as designed. Water dispenser had a nice flow. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78739
Leonardo
Job Details: 09/17/2021
"Arrived on site for complaints of soap dispenser not closing. Found failed soap dispenser. Installed new dispenser and tested unit, tested properly."
We serviced a
WHIRLPOOL OVEN
Model JJW2830IL01
Near Austin, TX 78737
Leonardo
Job Details: 09/17/2021
"Arrived on site for complaints of upper door right side not lined up. Found door sitting correctly, but the console was a little crooked. Secured console, tested unit, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Lakeway, TX 78734
Brandon
Job Details: 09/17/2021
"Arrived on site for customer complaint of loud knocking noise, the noise is coming from the compressor, found failing compressor. Ordering compressor, filter drier, and coupler. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (Auth) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78747
Kevin
Job Details: 09/17/2021
"Arrived on site, no pre-screen parts have arrived yet, inspected washer and found actuator arm is out of cam kit ring, gear case is beginning leaking oil, motor will not engage. Will need to bring back all possible parts to correct issue.; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Kempner, TX 76539
Al
Job Details: 09/17/2021
Arrived on site and inspected unit not producing full slabs of ice. Removed and replaced it and discovered the installers attached a garden hose as a way to drain the unit. Customer was thawing out on of the fill tubes inside and will test the unit tomorrow
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Lockhart, TX 78644
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not draining, upon inspection found the unit filled with water from the sink. Checked drain tube and found a direct downward angle to disposal causing backup. Added drain hose and created the needed shape to prevent further issues. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/17/2021
Arrived on site for dishwasher leaking. Inspected unit and work area. Customer had unit pulled out at time of service and had leak identified at heater. Found heater assembly will need to be replaced. Found no eta available on part. Office to schedule appointment when ETA is available. ; ordrng 1 W11537778 (HEATER)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Georgetown, TX 78633
Lou
Job Details: 09/17/2021
"Arrived on site to inspect washer not starting. Upon further inspection, I placed the unit in diagnostics showing error code F7E9. Cleared the code and continued with testing. Unit operated as designed until it was to agitate and spin and the unit failed to function properly. I tilted the unit back and found gearcase oil on the rotor, drain pump, clutch, and slider.Unit left unplugged for safety. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2021
Arrived on call for complaint of noise in refrigerator section. Ran diagnostics and in test 3 the damper door is noisy. Will need damper to complete. ; ordrng 1 WPW10479155 (Damper control)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed part. Removed broken strike and installed new strike. Also, broken piece of strike from original strike was still lodged inside the lid latch. Used needle nose pliers to remove broken piece. Placed in diagnostics and tested lid latch with new strike. Latch and strike working as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78744
Jacob
Job Details: 09/17/2021
Arrived onsite for unit not dispensing water or ice for a 3rd time. Customer said that after the last visit that the unit was making ice and dispensing water for a day then It all stopped working again the next day. Opened up the doors to the unit and waited about 15min. The unit started to dispense water once again and cleared ice buildup at the ice maker once again. Called Techline. Let them know of the findings. Said to order seals to put in the refrigerator evaporator cover to help with some cold air or outside air leaking in the reservoir area. Spoke with Andrew got sr#7730997291. Ordered parts. Office to reschedule ; ordrng 3 w10684392 (gasket)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78735
Leonardo
Job Details: 09/17/2021
"Arrived on site for the install of new outer door. Replaced dishwasher outer door. Tested unit, unit tested good. No water leaks detected"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
David Z
Job Details: 09/17/2021
"Arrived on site to diagnose dishwasher that is not drying dishes. Ran unit through a diagnostic cycle to verify proper operation. Found no error codes present. Unit completed diag cycle with no issues. I found the rinse aid dispenser was not being used. I advised the customer to make sure they use rinse aid, utilize the high temp options, and also run the hot water first. This is a plastic tub unit and does not retain much heat, and is very reliant on the rinse aid. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ00
Near Temple, TX 76504
Tyler
Job Details: 09/17/2021
Arrived on site for refrigerator needing previously diagnosed ice door dispenser parts. Upon arrival I found I couldnt complete repairs because dispenser kit was not complete with metal mounting arm. Plastic mounts in dispenser are broken and repairs cant be complete unless new metal bracket is installed.; ordrng 1 8201756 (Ice door kit plus mount)
We serviced a
IKEA DISHWASHER
Model IUD8555DX2
Near Austin, TX 78757
Matthew
Job Details: 09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced faulty sump and motor. Tested unit and no leaks present at this time. Unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Killeen, TX 76549
Tyler
Job Details: 09/17/2021
Arrived on site for ice maker not dispensing. Upon arrival I found cause was due to auger arm falling out of place from previously done repairs/tests. I was able to adjust arm and reassembled and tested dispenser found it fully functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Driftwood, TX 78619
Brandon
Job Details: 09/17/2021
"Arrived on site for customer complaint of washer over filling, found failed water level sensor/control board, ordering control. ; ordrng 1 W11170318 (Control) and 1 Cnote (Auth) and 1 Cnote (Office to reschedule)"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Robert
Job Details: 09/17/2021
Arrived on call for complaint of lights not working. Ordered 4 replacement lights. ; ordrng 4 W11462342 (Module)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78751
Luis
Job Details: 09/17/2021
"Arrived on site for loud noise. Ran diagnostics found loud vibration noise during compressor run time,adjusted condenser coils,vibration noise no longer present"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Kyle, TX 78640
Kevin
Job Details: 09/17/2021
"Arrived on site and inspected washer and found it will not agitate or spin, found gearcase has failed a new one will be needed, took one picture; ordrng 1 W11423759 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
KENMORE FREEZER
Model 253.260821
Near Austin, TX 78750
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose freezer with fluctuating temperatures, upon arrival I gained access to the freezer evap and found no frost pattern, I gained access to the back of the unit and tested the windings to the compressor due to it not running properly, I found that the compressor is locked up, I am ordering a sealed system with the evap, compressor, exchanger, stub and drier, Office to reschedule for sealed system once parts arrive.; ordrng 1 216783200 (Heat exchanger) and 1 297414901 (Evaporator) and 1 5304475098 (Compressor kit) and 1 TJ90SF8404 (Access fitting) and 1 WPW10143759 (Drier uv)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Liberty Hill, TX 78642
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the capacitor failure I removed and replaced the capacitor and tested. Unit continues to fail. I inspected the unit further and found the ground wire to the motor was broken inside the connector. I removed and replaced the lower harness and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/17/2021
Arrived on site for Dishes not drying...i've tried selecting the heat dry only and high temp only; and also heat dry and high temp combined. Found dishwasher full of items inside and all dishes glassware and silverware were dry inside dishwasher. All plastic items inside had beads of water covering them. Noticed rinse aid dispenser was empty. Went through owners manual with customer and outlined how the use of rinse aid is essential for proper drying. Also covered plastics needing to be hand dried even with the use of rinse aid. Ran through diagnostics and no error codes came on. Ran through full diagnostic cycles and heating element sizzled water onto element at the end of diagnostics. No leaks detected. Job completed.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Austin, TX 78730
Kevin
Job Details: 09/17/2021
"Arrived on site and replaced ignitor and spark module., Cooktop should now be operating properly, job complete"
We serviced a
KENMORE DISHWASHER
Model 665.12763K313
Near Dripping Springs, TX 78620
Robert
Job Details: 09/17/2021
Arrived on call for complaint of running too long. Remove OUI sensor and found the sensor damaged. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Lakeway, TX 78734
Luis
Job Details: 09/17/2021
"Arrived on site. Found fill tube heater damaged fill tube,replaced fill tube and heater,installed icemaker ran icemaker through a cycle water filled icemaker with no leaks.
We serviced a
LG DRYER
Model DLEX3570V
Near Lakeway, TX 78738
Wesley
Job Details: 09/17/2021
Arrived onsite and found unit operating with a failed heater assembly. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Kayman
Job Details: 09/17/2021
Arrived onsite for refrigerator not making ice. Upon inspection I found the water line was linked in the back. I taped the line to the power cord and pushed the unit back into place. I accessed the FC and found the IM fill tube was froze solid. I accessed and steamed out the tube and was able to verify water flow. I re installed the ice maker and tested. The IM went through a cycle. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, TX 76537
Tali W
Job Details: 09/17/2021
"Onsite for range cooktop broken. Customer informed me that she started cooking on opposite side of major damage and the cooktop started cracking when heated. Pics in SDQP.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78749
Leonardo
Job Details: 09/17/2021
"Arrived on site for install of previously diagnosed parts. Installed new drain pump, vent, and vent gasket. Tested unit and is working properly. No water leaks detected at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found dual valve faulty and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78744
Kevin
Job Details: 09/17/2021
"Freezer is 3 degrees, took 1 picture. , fresh food temperature is 38-39, took 1 picture, test 56 shows E0 and ice production is good. Took 1 picture. Reported refrigerator is in good repair and operating normally to NEW techline, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Austin, TX 78702
Jacob
Job Details: 09/17/2021
Arrived onsite to replace both parts ordered. Replaced parts. The door sealed with no issues. Tested the ice maker and ice maker working with no issues. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Georgetown, TX 78628
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failing, I removed and replaced the compressor kit, access valve, NON-UV drier, hot gas valve, condenser fan and inlet valve and vacuumed the system. Pressures held at -30/0. Installed 5.75oz of R134a refrigerant and tested the unit. Pressures held at 3/150 and unit is making ice. I advised the customer of my repairs and tested the incoming water temps. Found the temps to be at 88 degrees on the cold side and 124 degrees on the hot side. I recommended that the customer have someone check the water heater due to the high temps on the cold side. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS10
Near Georgetown, TX 78633
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water or making ice. Found filter head faulty preventing water from passing. Replaced filter head assembly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near Andice, TX 78628
Kayman
Job Details: 09/17/2021
"Arrived onsite for dryer not operating. Upon inspection I found the power cord was wired with the ground to neutral and vice versa at the terminal block, I found the unit is tripping the breaker shortly after plugging in. I unplugged the cord and tested voltage without plugged in. I found only 18 Vac from L1 to L2 I corrected the terminal block wiring and put the power cord in firmly. I now found 240 VAC from L1 to L2 and 125 to each pole. I powered the unit on and it spun and heated as designed. I explained that there still could be a issue with the circuit of the dryers outlet but as of now working as designed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, TX 78641
David S
Job Details: 09/17/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to install sealed system components. Installed uv drier and access port as there was no refrigerant in system. Return appointment needed to inspect unit for dye to locate leak. Office to set return appointment for sealed system tech only.; ordrng 1 Inspectfordye (Inspect for dye) and 1 Sealedsystemtech. (Sealed system tech)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Kingsbury, TX 78638
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the compressor started but was leaking around drier tube, took pictures of leak, ordering all sealed system parts including Evap. Will need autho. Office to reschedule ; ordrng 1 297414901 (EVAPORATOR) and 1 297438456 (COMPRESSOR) and 1 5303918358 (DRIER, FILTER (W/ DYE)) and 1 297217900 (HEAT EXCHANGER) and 1 W11506635 (Access) and 1 Sealedsystemrepair(2hrs) (Sealed system repair (2hrs)) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB3
Near Austin, TX 78732
Wesley
Job Details: 09/17/2021
Arrived onsite and found right rear switch not igniting the gas. Ordering switch to repair. Advised customer on needed part. ; ordrng 1 WPY704512 (Switch)
We serviced a
GE REFRIGERATOR
Model PSHF9PGZBCBB
Near Georgetown, TX 78626
Cliff
Job Details: 09/17/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and replaced it. Tested unit and found all is functioning properly at this time and homeowner advised to thaw unit for 24hrs to clear ice from evap.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Kayman
Job Details: 09/17/2021
Arrived onsite for cooktop leaving soot inside cabinets. Upon inspection I found perfect flames on all burners high and low. I ran the vent hood and found it to have good suction. I found the customer is using grease catchers or blocker under each burner. I called techline to document the situation. They advised removing the black mesh grease catchers and if it happens again for the customer to not clean the soot so we can better trace where its coming from. SR#7731771468. I advised the customer of my findings. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Cliff
Job Details: 09/17/2021
Arrived on site to replace doors for refrigerator. Replaced right side rc door and freezer door. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Austin, TX 78749
Luis
Job Details: 09/17/2021
"Arrived on site for no cool in fresh food section. Found ice build up on cover,removed cover and removed heater,checked continuity on heater diagnosed a burned out heater. Ordering defrost heater. ; ordrng 1 WR51X10055 (Heater) and 1 Lmonly (Lm only)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78738
Leonardo
Job Details: 09/17/2021
"Arrived on site for the install of previously diagnosed parts. Installed new console. Tested unit, unit tested good. Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78731
Taylor M
Job Details: 09/17/2021
"Arrived on site to diagnose microwave with no functioning UI on the right side, I gained access and replaced the console as well as the UI boards and now the unit is operating properly as designed. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Lou
Job Details: 09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser and ice maker not getting water, I removed and replaced the inlet valve at the back of the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Austin, TX 78738
Luis
Job Details: 09/17/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 09/17/2021
Arrived onsite for washer not completing cycle. Updated model and serial number. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and all components passed. Unit seems to have intermittent software glitch. Ordering control to resolve issues. Office to reschedule. ; ordrng 1 W11498190 (CONTROL )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78750
Wesley
Job Details: 09/17/2021
Arrived onsite and corrected door hinge issue. Unit is now operating as designed. Advised customer on repair. Unit is now operating properly.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Lockhart, TX 78644
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not closing and falling out of the hinge slot, upon inspection found the left hinge disengaged causing issues, removed door and aligned hinges. Attached door and found the bottom trim bent up causing issues, removed trim to prevent damage to door. Office to reschedule ; ordrng 1 W10327373 (Trim) and 1 W10327377 (Trim)"
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Austin, TX 78753
Matthew
Job Details: 09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, TX 78626
Lou
Job Details: 09/17/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, customer advised that the unit will drain if they press on the cancel button. Also, customer has had issues with the unit not starting when pressing the start button. I placed the unit in diagnostics showing error code F8E2. I cleared the code and continued with testing. Unit is operating as designed. Due to the recent issues with the unit and the error code, I removed and replaced the control panel and drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model 1111111111111A
Near Killeen, TX 76543
Al
Job Details: 09/17/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Al
Job Details: 09/17/2021
Arrived on site and inspected washer with tapping noises. Ran diagnostics and found the tapping noises were from the drain hose tapping the back of the machine during the spin and drain cycle. Unit works properly. Customer satisfied Job complete.
We serviced a
WHIRLPOOL RANGE
Model WMH31017HB0
Near Copperas Cove, TX 76522
Al
Job Details: 09/17/2021
"Arrived on site and inspected otr microwave light underneath the unit was stuck ON. Confirmed the complaint and removed and replaced the control and unit tested as designed. Customer satisfied, Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not cycling normally, upon inspection found the unit always draining, replaced both pump and control, all functions returned with no issues. Complete"
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near New Braunfels, TX 78132
Andrew
Job Details: 09/17/2021
"Arrived on site to test unit for stuck buttons,verified console needs to be replaced, console is run without, need console to fix issue office to reschedule ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 09/17/2021
"Arrived on site to test unit for not washing properly, tested unit found actuator not connected to shifter, replaced actuator,tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Noah D
Job Details: 09/17/2021
"Arrived on site to inspect unit for not heating, upon inspection found a large burn on unit, found the red terminal wires burnt, repaired all wires and replaced connectors, replaced terminal and tested. Complete"