We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not cooling properly and leds being out. Upon inspection found the units compressor pulling about 2.6 amps when powered, the compressor was getting very hot within 30 min, checked drawer control and found no corrosion, all lights in deli drawers are strong, upper lights flicker, freezer flickers. Buzzing could have come from overheating compressor, ordering sealed system, inverter tested good and powered compressor, ordering led board. Office to reschedule ; ordrng 1 W10832994 (COMPRESSOR (M037)) and 1 WPW10143759 (DRIER) and 1 W11506635 (Access) and 1 W10630535 (Evap) and 1 W10248589 (Evap) and 1 W10804160 (LED POWER BOARD) and 1 W10843353 (Module)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for washer not filling. In diagnostics, found F8E1 long fill/no fill. Cleared error. Found hot water valve at wall turned off. Turned on and tested. Both hot and cold water valves functioning. Found slight leak from hot water valve at wall. Informed customer to contact apartment maintenance for repairs. Turned hot water off and advised customer to only used cold water cycle until repairs have been made. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. In the unit on the work area. Replaced the heater and tested the unit. The unit began to work out designed with no leaks present. Unit heated at the end of the diagnostic cycle indicating the unit is working like it should.Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Belton, TX 76513
Tali W
Job Details: 11/24/2021
"On site for dishwasher not going through wash cycle. In diagnostics, found F4E3 wash motor not running and F7E1 heater disabled. Ran diag cycle. Unit filled, but didnt start wash cycle. Unit requires control and wash motor.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/24/2021
Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Powered on range and oven preheated to set temp. Oven ignited on second and third high temp as designed. On my first visit it was only igniting on the first high temp. Now it continues to ignite consistently to keep the preheated temp. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDM03FTSS3
Near Canyon Lake, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not starting cycle. Upon inspection found the dishwasher did not start due to a latch problem, bent the strike and unit worked normally; ordrng 1 W10077360 (LATCH ASSY)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Killeen, TX 76543
Al
Job Details: 11/24/2021
"Arrived back on site to install previously ordered parts. Checked continuity at the heater and heater check out ok. Removed and replaced the ADC and defrost bimetal. Reassembled and advised the customer to place a bottle of water inside the freezer compartment and when it freezes, itll be ok to add food. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78754
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Ran diagnostics all checked normal. Found water coming in from wall . Unit is high and dry , no water leaks detected at time of service with washer . Job complete"
We serviced a
MAYTAG MICROWAVE
Model CMV1000ADB
Near Hillsboro, TX 76645
Jonathan M
Job Details: 11/24/2021
"Arrived on site for a microwave that still has issues with the fuse blowing. Inspected unit and work area. Found the fuse completely blown and checked my door switches. Found the doors which is fine and dad magnetron checked good electrically. Spoke to CS and was advised to replace the door switches in case there was an issue under a load. Replaced the door switches and fuse and tested the unit.Was advised that due to the low side being taken out of the equation, the issue would either be with a high side item or the main control. .; ordrng 1 56001103 (Magnetron) and 1 Wpm0805101 (Fuse) and 1 56001108 (Transformer) and 1 56001109 (Capacitor) and 1 Wpr9800486 (Diode) and 1 56001174 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Austin, TX 78756
Luis
Job Details: 11/24/2021
Arrived on site for water dispenser issues. Water works with filter removed once filter installed no water diagnosed a defective water filter housing. Replaced filter housing tested water dispenser with filter installed unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Austin, TX 78732
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of leak, found customer using pods inside the dispenser as well as a cap inside the dispenser causing unit to leak. I removed cap and pod build up, unit tested good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Clifton, TX 76634
Jonathan M
Job Details: 11/24/2021
Arrived on site for a microwave with a broken vent grill. Inspected unit and work area. Confirmed the customers complaint and replaced the vent grill. Tested the unit and it is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Austin, TX 78726
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with no cool in the refrigerator compartment, I gained access to the service diagnostics and verified functionality of the fans and the thermistors, found all checked good, I gained access to the Fresh food Ui, I found no corrosion, I gained access to the harness to the fresh food ui and found no broken wires. I gained access to the evap and found frost build up at the rc evap, I pulled out the unit and removed the back plate, I gained access to the drain tube and removed it, I found that the drain tube was completely clogged on all ends, I removed the clog and informed the customer of the issue, the customer is going to defrost the unit for 48 hours due to not utilizing the fridge at the time due to the no cool, the unit is operating properly as designed aside from the no cool in the rc due to frost build up from the clog, customer will contact if any issues persist post defrost, Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bellmead, TX 76705
Jonathan M
Job Details: 11/24/2021
"Arrived onsite for a refrigerator that is making ice slowly. Inspected unit and work area. Checked freezer temperature and found the unit at 2?F. Attempted to jump the icemaker and found the icemaker would jump, harvest and fill. I did find the ice bin half full of ice. The customer advised they maybe have used roughly 15 to 20 cubes since the icemaker was replaced. They said that the unit made ice fairly well for 2 to 3 days and then completely stopped and only made a handful of batches of ice since. I called Whirlpool Techline and spoke to Bruce SR# 7732323067. He advised that based on the current information and the temperatures being good in the freezer, the issue would have to be with the icemaker. .; ordrng 1 W11546935 (Icemaker)"
We serviced a
ESTATE WASHER
Model TAWX400RQ2
Near Jarrell, TX 76537
Tommy
Job Details: 11/24/2021
Arrived onsite for washer clothes wet coming out. Upon arrival found unit would fill spin and drain but unit is now agitating at all. Found unit gear case covered in rust and oil and damaged ordering unit gearcase. ; ordrng 1 3360629 (Gearcase)
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for unit no cool. Upon arrival found unit compressor ohms out bad unit inverter had signs of burn out r. . Job Completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/24/2021
"Arrived on site to install previously diagnosed parts. Removed drain pump, harness, clutch, and control. Installed new drain pump, harness, clutch, and control. Powered on washer and diagnostics wouldnt come up. Tried turning it on by pressing power and still nothing. Checked voltage at the wall and was getting 120. Tested voltage at control and was getting 120. Removed connector from control to console and control would power on and click the lid lock open and closed then drain pump would start. When I plugged the console back in the control would lose power again. Ordering another control W11419171 and new console W11569437 to complete the repair. Last visit when I replaced the control there was a pop and a short in the brand new control. This must have also shorted out the console. ; ordrng 1 W11569437 (Console) and 1 W11419171 (Control)"
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call to replace previous diagnosed parts. Ran diagnostics and found that the basket is damaged and will also need to de replaced and the control is not sensing water level properly. Will need control. ; ordrng 1 W10752719 (Basket) and 1 W10685236 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not allowing the bottom drawer to close due to a broken slide, upon inspection found the plastic slide broken causing issues. Ordering slides. Office to reschedule ; ordrng 2 W10674708 (Slides)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Wesley
Job Details: 11/24/2021
Arrived onsite and found restored production of ice and water. However ice production seems slow. Temperatures are good however icebox temp is at 21f even though freezer temp is -1f. Advised customer to watch production
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site for dryer not heating and turning off. Found loose and burnt ground wire on unit. Repaired ground wire with terminal block kit. Tested moisture sensor with damp cloth and is functioning properly. All fuses/thermostats within spec. Unit functioning as designed p. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge not cooling. Solid frost pattern. Heater 38 ohms. Thermistor 1.9K at 50 degrees- out of spec. Also, found evaporator fan hitting outer housing. Replaced FC thermistor and evaporator fan. Evaporator had solid even frost pattern. Unit now functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed parts. Replaced control and valve. Calibrated and tested. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
On site to install previously diagnosed part. Replaced strike. Tested. Drain pump and latch functioning properly. Unit now able to go through all cycles. Found evidence of water dripping from water hose connection. Inform customer to purchase new hoses. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Temple, TX 76502
Tali W
Job Details: 11/24/2021
"On site for fridge cutting on and off and not cooling. On arrival, unit was unplugged. Plugged in and found unit cooling. Found FC door not aligned properly. Unit needs FC left and right slides. Frost pattern was even across evaporator. Size of gap on FC door causing defrost issue. Ordering both slides. Office to reschedule. ; ordrng 1 WPW10397636 (LH FC slide) and 1 WPW10397635 (RH FC slide)"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC7HS02
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not heating due to a blower fan error, upon inspection found the blower fan did not spin when called for, took apart unit and found the foam had entered the fan causing the stoppage, removed foam and reattached. All functions returned. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Leander, TX 78641
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose vent hood leaking oil from the corners and near the back of the unit, upon arrival I gained access to the unit and found that the vent hood is operating properly but there is potentially an issue within the chimney housing or the vent going outside with insulation issues causing the oil to build up and leak from the vent hood as well as airflow going both directions, The customer informed me that it leaked most during a rainy day but was not limited to the rain. I explained that the chimney/insulation going through the vent to the outside is an installation issue and will need to be checked to verify proper insulation. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Austin, TX 78724
Scott
Job Details: 11/24/2021
"Arrived on site for washer leaking . Found hot water leaking when activated , cold side is normal. Unable to complete repair at this time due to leaking hot water shutoff . When trying to turn off shut off would start to spray . Left vales as is and recommended having plumber replace both shutoffs . Customer will reach out when shutoffs are repaired to replace valve . No other leaks detected at time of service ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78717
Taylor M
Job Details: 11/24/2021
"I arrived on site to diagnose refrigerator with the cover to the filter not closing properly, upon arrival I gained access and found the same, I removed the cover and bracket and removed the filter head from the bracket seating, I replaced the bracket and reassembled the bracket, cover, head and filter, the unit is still not allowing for the filter cover to close. I disassembled and reassembled the filter housing completely four times to verify that everything was seated correctly, I found that the issue might be that the top refrigerator liner is warped or loose causing the bracket to flex when installed. I am ordering the cover just incase, will need to contact techline to deem operational status of the unit if the cover does not alleviate the problem. Office to schedule return service when the part arrives. ; ordrng 1 WP67006331 (Filter cover)"
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Kyle, TX 78640
Robert
Job Details: 11/24/2021
Arrived on call for complaint of burners not working. Found the switches working but some of the igniters not lighting. Will need to replace module to complete ; ordrng 1 WB13K10054 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78130
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not spinning and washing clothes, upon inspection found the units actuator not engaging cam due to a bad design, replaced actuator and tested unit. All functions worked. Complete"
We serviced a
GE DISHWASHER
Model GHDA485N10CS
Near Taylor, TX 76574
Matthew
Job Details: 11/24/2021
"Arrived on site for unit leaking from bottom. Ran unit and could not detect a leak. Added a detergent pod and the unit began to leak soapy water. Found with the addition of detergent, unit would oversud. Customer does not have a water softener and is not using rinse aid. Tested the unit and found excess suds. Ran the unit through a couple of cycles to help clear suds. Advised customer to run a couple more cycles with vinegar to help clean sump. If symptoms persist recommend potentially replacing wash motor. Advised customer to leave towels down for safety."
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found the units vent clogged causing the compressor to overheat, the unit was cooling to temp when I arrived, I instructed customer to clean vents to allow unit to work properly. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint gas leak, I bubble tested all joints, found no gas leak, I explained to customer on how gas is released before it ignites inside oven as well as cooktop."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB13
Near Nolanville, TX 76559
Tyler
Job Details: 11/24/2021
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival installed all required pieces needed to ensure proper repair. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76549
Al
Job Details: 11/24/2021
"Arrived back on site to install previously ordered dual valve. After installing it the unit still did fill. Removed the back wall and observed a massive block of ice coming from the water supply tube that was clogged. I used my steamer to met all of the ice. Contacted incomplete thread for some ideas on possible solutions to the malfunctions. Ordering the reservoir, main control and housing. Needs more work. PLEASE have customer defrost the unit 24 hours prior to return service.; ordrng 1 W11035836 (MAIN CONTROL) and 1 W10801011 (WATER RESERVOIR) and 1 W10844267 (HOUSING)"
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Killeen, TX 76549
Tyler
Job Details: 11/24/2021
Arrived on site for washer needing previous diagnosed dog ears. Upon arrival installed needed part. Reass and tested unit. Found it functioning as designed call complete
We serviced a
WHIRLPOOL DRYER
Model LDE482
Near Harker Heights, TX 76548
Al
Job Details: 11/24/2021
"Arrived on site 2/2 on a dryer taking several cycles to dry customers clothes. Confirmed the tumble, heat, but customers exhaust was poor. Customer needs to contact her warranty company for dryer ventilation system cleaning. Dryer heated to 215 degrees. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL00
Near Harker Heights, TX 76548
Al
Job Details: 11/24/2021
"Arrived on site and for ice maker not working. Opened the unit and the ice bin was full of ice and ice was harvesting while I was onsite. Customers complaint was the ice was stuck together and said she couldnt dispense. I broke the ice up, and the unit dispensed the ice without and issues. The ice door chute was closing properly. I advised the customer there may be ice stuck in the chute after dispensing that could be causing the ice issues. Also advised the customer to dump the ice weekly. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near China Spring, TX 76633
Jonathan M
Job Details: 11/24/2021
Arrived onsite for a dryer that is shutting off within 10 minutes of starting the cycle. Inspected the unit and work area. The customer has started a load before I walked in and said the unit did not replicate the same issue shes had previously. She said that the unit seemed to have issues only on the normal cycles and not any others. I did notice that she had a check vent error code pop up on her screen. She advised that that seems to happen on almost every cycle. Checked voltage to the unit and found proper polarity and voltage. Use the vent test kit to check her airflow. Found that her unit showed that airflow was good for gas dryers but not good for electric dryers. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the sensor bar picking up my wet swipe across the humidity sensor. I ran the vent test kit on the unit with the vent hose detached and found that the airflow is good for all dryers. Found the top of the dryer hot due to poor airflow. I did explain to the customer that low amounts of clothes could be causing her issue due to not swiping against the sensor bars on the front of her dryer. She did advise that that could be a possibility as she does run several light loads. I did advise her to run the unit on a time drive cycle for light loads or mixed loads. I called Whirlpool Techline and spoke to Rich SR# 7732325695. He advised that the issue would either be with the unit not picking up moisture against the sensor bars or with the airflow issue causing the unit to overheat and shut down. He advised me to have the customer clean out their vent hose and to clean off the sensor bar to ensure the sensor is not misreading the wet clothes. The unit is working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Robinson, TX 76706
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced high-voltage main control and was able to program unit. Found the unit would not kick on the compressor after programmed so checked connections. The connections were good at the main control and UI. Power cycled the unit and the unit then began to work as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Round Rock, TX 78665
Wesley
Job Details: 11/24/2021
Arrived onsite for oven not reaching temp. Also glitching display. Reset control with a 5 minute power cycle which restored panel function and tested unit for temperature disparity. Calibrated unit to more accurately reach temp and cook. All checks good. Unit is now operating as designed.a devised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FJS00
Near Austin, TX 78746
Luis
Job Details: 11/24/2021
"Arrived on site for no cool. Removed evaporator cover,found uv dye on heat exchanger and weak frost pattern diagnosed unit will need an evaporator,heat exchanger and uv drier.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, TX 76655
Jonathan M
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced slider and tested the unit. The unit began to work as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of lights not working, found bottom right module in RC failed, I replaced module, unit tested good."
We serviced a
GE DRYER
Model DBL333EB6WW
Near Kyle, TX 78640
Jacob
Job Details: 11/24/2021
Arrived onsite for unit still making a squeaking noise. Tested the unit for 20min. Unit did not make a noise during testing. Put some heavy items inside and tested for 10min and no squeaking noises were present to isolate where the noise is coming from. Customer is gonna continue to monitor and record the unit. No issues at this time. Job complete
We serviced a
GE WASHER
Model GTWP1800D1WW
Near Killeen, TX 76542
Tyler
Job Details: 11/24/2021
Arrived on site for washer that agitator had popped off unit. Upon arrival confirmed agitator plus coupler were broken but agitator needed to be popped back into place properly. Corrected issue from previous repair. Tested unit with customer supervision. Unit functioning as designed Call complete
We serviced a
WHIRLPOOL WASHER
Model MHWE200XW00
Near Lockhart, TX 78644
Jacob
Job Details: 11/24/2021
Arrived onsite to replace parts ordered by the previous tech. Replaced the bellow. No issues at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
Arrived onsite for the control panel not working correctly. Tried to use the unit and panel was not responding correctly. Also customer had a complaint about the unit when it gets hot that it will cause the cabinet to crack and split during use. Let customer know that the it needs to be looked at by the builder for the cabinetry and who ever did the installation to try and fix the issue. Ordered part. Office to reschedule ; ordrng 1 W11105016 (Control panel)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Austin, TX 78746
Kevin
Job Details: 11/24/2021
"Arrived on site and inspected water and found hot water flow is very weak in diagnostic cycle. Inspected incoming water connection and found out it is clogged by calcium buildup, Took pictures. After clearing it started diagnostic cycle again and hot water is flowing properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Belton, TX 76513
Tyler
Job Details: 11/24/2021
Arrived on site for dishwasher with broken upper rack. Upon arrival confirmed complaint and found cause was due to a faulty upper rack adjuster kit Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS0
Near Austin, TX 78741
Kevin
Job Details: 11/24/2021
"Arrived on site and found lower drawer right hand slide is not secured properly to the rear. Removed slide completely and after resetting it drawer is opening and closing normally, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/24/2021
Arrived on site to install previously diagnosed parts. Found new rack mounts did not come with the nuts to hold them in place and creat an air tight seal. Ordering four nuts W11545286 to return and complete the repair. ; ordrng 4 W11545286 (Nut)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Temple, TX 76502
Tyler
Job Details: 11/24/2021
Arrived on site for dishwasher with melted spray arm (lower) and rusted racks. Upon arrival confirmed complaint and then replaced all 3 needed parts. Reassembled and tested unit. Found dishwasher functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Austin, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of leak, and unit not working, found leak coming from water hose connection at valve, instructed customer to get a new hose, tested unit in diagnostic mode, cleared error codes, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint not heating. Found the igniter not working. Replace igniter
We serviced a
WHIRLPOOL DRYER
Model RED4640YQ1
Near Austin, TX 78753
Scott
Job Details: 11/24/2021
"Arrived on site for dead washer . Getting correct voltage at block. Found thermal fuse had blown . Thermostats and element checked Normal. Replaced fuse , and cleaned lint out of housing and element . Unit is now operating and heating normally. Recommended for customer to have apt maintenance to clean vent . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78705
Scott
Job Details: 11/24/2021
Arrived on site for washer not starting or periodically powering on or off byeself . Power cord connectors are in good shape . Checked outlet and found hot neutral . . Recommended maintenance checke wiring in outlet. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Georgetown, TX 78628
Lou
Job Details: 11/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure leaking oil, I removed and replaced the gearcase, clutch and slider and calibrated the unit. Tested the unit in diagnostics showing no error codes. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Buda, TX 78610
Jacob
Job Details: 11/24/2021
Arrived onsite to replace the element nuts. Replaced parts. Tested the unit. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76542
Al
Job Details: 11/24/2021
"Arrived on site to inspect washer stopped mid cycle full of water. Confirmed the complaint and drained the unit, ran diagnostics and confirmed the new style actuator wasnt inserted into the cam per service pointer. R&R it and unit tested properly. Customer only had one hose(cold)and was advised to get and install a hot water hose. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78744
Kevin
Job Details: 11/24/2021
"Arrived on site 10 inspected range and found small red wire on terminal block has failed. Replaced connection and oven is now heating properly, job complete."
We serviced a
GE DRYER
Model GFD65ESPN0SN
Near Pflugerville, TX 78660
Wesley
Job Details: 11/24/2021
Arrived onsite and found good power supply and cord on an electric dryer. Updated model and serial. ; ordrng 1 WE11X29790 (Heater) and 1 WE04X29793 (Hi limit) and 1 WE04X29792 (Inlet thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 11/24/2021
"Arrived on site for FRIDGE; ICE MAKER IS NOT PRODUCING ICE AND LEAVING WATER CONDENSATION IN DROP BOX. BOTTOM ICE MAKER. Ran temps mod fridge is 42 and freezer is 10. Found small amounts of frost on evap cover but nothing too concerning. Tested evap fans and both are spinning. Tested ice maker fan and it wouldnt come on. Tested ice maker fan at the control and it wasnt getting voltage. Ordering fridge ice maker W11483245, ice maker fan W10846539, and main control WPW10675033 to return and complete the repair. Will return with freezer ice maker to install as well. All parts will need authorization.; ordrng 1 W10846539 (Autho Ice box fan) and 1 W11483245 (Autho Fridge ice maker) and 1 WPW10675033 (Autho Main Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Austin, TX 78756
Luis
Job Details: 11/24/2021
"Arrived on site for no ice. Diagnosed error code was never erased after icemaker replacement,power cycled unit,ran diagnostics,icemaker passed harvest,ran error test no errors,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/24/2021
"Arrived on site for Visibly Failed, Broken or Missing Parts - PRE-ID Light Bulb. Found fridge led Module had a burnt out led causing the rest to only light up halfway. Removed led module and installed new led module. Light now works as designed.Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for dishwasher not draining. Upon arrival found pump was burned out replaced and tested found unit to be operating as designed now no signs of leaks job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Georgetown, TX 78628
Lou
Job Details: 11/24/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. Vacuumed the system and pressures held at -30/0. Installed 5.5oz of R134a refrigerant and monitored pressures. In step 5 of test 4, pressures held good at 0/150. Unit is cooling as designed. Customer paid the balance due of $616.77 with CC. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78736
Kevin
Job Details: 11/24/2021
Arrived on site and inspected Washer and found saved error code F6 E2 for communication failure between control board and control panel. Control panel is unresponsive and will not enter a diagnostic cycle.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Austin, TX 78731
Luis
Job Details: 11/24/2021
"Arrived on site for light issues. Diagnosed a defective freezer led,replaced lower right side led module in freezer section all leds working as designed."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/24/2021
"Arrived on site for WHEN THE MACHINE STARTS--THE LID WILL TRY TO LOCK BUT DOESNT, AND THEN JUST POWERS OFF. Placed in diagnostics and F0E3, F2E1 came on. Customer stated when they lost power it gave them an F5 error code, but no lid lock codes were present in diagnostics. Cleared error codes. Ran manual diagnostics and lid lock was working as designed. Customer stated after it powered down they tried running the washer again and they put pressure against the lid where the lid lock latches and it has been working perfectly since. I gained access to the lid lock and removed it from the lid. I cleaned out the strike and lid latch to remove dirt and debris. Removed coins from between wash plate and basket. Reinstalled lid lock and tested. Lid lock still working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Robert
Job Details: 11/24/2021
Arrived on call to replace previous diagnosed parts. After replacing door and bin. Test water flow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 11/24/2021
"Arrived on site to inspect unit for not allowing fan to run, upon inspection found the whole lower freezer section disassembled to include the fan being miswired. Rewired fan to have a correct ground, replaced control board. All functions returned normally. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint of not finishing cycle. Ran diagnostics and got two different codes for failed motor And capacitor. Will need motor and capacitor ; ordrng 1 W10836348 (Motor) and 1 W10804664 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78681
Lou
Job Details: 11/24/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=33 degrees & RC=43 degrees. I found the recently replaced UI is missing digits. I placed my gauges on the compressor and drier and tested the unit in test 4 of diagnostics. Pressures equalized at 22/25. In step 3 -19/125; step 4 0/130; step 5 0/150. I found a ball of ice on the upper right corner of the FC evaporator and amp reading is low at 1.21amps. I dumped the charge and vacuumed the system for approximately 20 minutes and then reinstalled 5.5oz of R134a refrigerant and tested the system in test 4 of diagnostics. Equalized pressures was 30/30. Step 3 of test 4 pressures were +7/145; step 4 +6/150; step 5 +10/200 and compressor amp draw is 1.77amps. I contacted techline and spoke to Rich and advised of the complaint, the history on the unit and my findings. Rich advised that there is a restriction in the 3way valve and to replace the 3way valve, UV dye drier, UI and compressor. Provided SR#7731799838. I am ordering the compressor kit, 3 way valve, UV dye drier, access valve, UI and CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11387386 (UI) and 1 W11429659 (3 way valve assembly) and 1 W10832994 (Compressor kit) and 1 TJ90SF8404 (Access valve) and 1 CNOTE (Authorization)"
We serviced a
MAYTAG DRYER
Model MGD5630HW1
Near Austin, TX 78746
Kevin
Job Details: 11/24/2021
"Arrived on site and inspected Dryer and while running it did not hear any excessive noise. Customer has a video of dryer rattling while running. Disassembled dryer completely and found rear support wheel is not rolling properly but could not find any other issues. Recommended replacing repair kit. after replacement ran dryer again and found airflow meter is showing restricted, recommended that homeowner contact a dryer vent cleaning company to correct issue, job complete"
We serviced a
GE REFRIGERATOR
Model ZISS420DRHSS
Near Austin, TX 78730
Luis
Job Details: 11/24/2021
"Arrived on site for no cool in fresh food section. Checked door seal good,gasket sealing correctly. No air flow entering fresh food compartment found Ice buildup in return vent in freezer section and fresh food diagnosed unit will need icing kit and foam blocks. Job will need 2 hrs; ordrng 1 WR49X10021 (Icing repair kit) and 1 WR17X11193 (Air return) and 1 WR02X11225 (Foam block) and 1 Evapblock, states that autho needed"
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Austin, TX 78746
Kevin
Job Details: 11/24/2021
"Arrived on site and replaced control panel diagnosed by previous technician. After replacement set ovens to preheat took one picture of them heating properly. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Austin, TX 78746
Luis
Job Details: 11/24/2021
"Arrived on site for dispenser issues,per customer dispenser light will power on and off on its own. Diagnosed a defective ui control,replaced ui control tested dispenser unit working as designed
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, TX 76502
Tyler
Job Details: 11/24/2021
Arrived on site for washer not washing or cycling as designed. Upon arrival found no errors in diagnostics it after further testing found unit had a newer styled actuator that popped out of place. Replaced actuator with factory recommended version needed and then reassembled and tested washer. Found it switching between agitation and spin as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Coupland, TX 78615
Matthew
Job Details: 11/24/2021
Arrived onsite for range oven not reaching temp and error code. Upon arrival tested unit and heated to 400 degrees. Unit was heating and cycling properly. Customer complained about intermittent error code. Ran diagnostics and found F1E0 internal board failure error code.
We serviced a
GE REFRIGERATOR
Model PGCS1RKZASS
Near San Marcos, TX 78666
Robert
Job Details: 11/24/2021
Arrived on call for complaint of not cooling and lights flickering. Found main control not working properly. Replaced control and operation return to normal.
We serviced a
GE DISHWASHER
Model GLD5860L15SS
Near Round Rock, TX 78665
Wesley
Job Details: 11/24/2021
Replaced drain pump and hose. Unit is now operating as designed. Unit does have a copper fill line. Observed slow leak from inlet line and advised customer. Turned water off. Advised customer that fill line should be replaced prior to leaving the water on.
We serviced a
GE REFRIGERATOR
Model GSH25JFTFCC
Near Taylor, TX 76574
Matthew
Job Details: 11/24/2021
Arrived onsite for refrigerator not cooling in RC. Freezer temperature was good. Upon inspection found evaporator frozen over causing air flow restriction to the RC. Will need to order defrost heater and bi metal as well as replacing main board. Will need AUTHO.; ordrng 1 WR51X10055 (Heater) and 1 WR50X10065 (Bi metal) and 1 AUTHO (AUTHO)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78749
Luis
Job Details: 11/24/2021
"Arrived on site for no,cool. Removed evaporator cover found frost only on inlet of evaporator also found hard kink on suction line going into liner,called tech support per tech support
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Killeen, TX 76549
Al
Job Details: 11/24/2021
"Arrived on site to inspect range burner heating issues. Confirmed the front 2 elements checked out, but the switches were causing the burners to remain on high. R&R both, reassembled and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 11/24/2021
"Arrived on site to inspect dishwasher noises. Upon further inspection, I opened the unit doo rand could hear the right spring stressing and making a loud noise. I pulled the unit from the cabinets and found the right spring bushing missing. I installed a new bushing from my van stock (WP8268990) and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
Lou
Job Details: 11/24/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making the same noises as before. I could hear the vibrating noise she described but the customer advised that the noise gets louder. I twisted the chassis by pulling and pushing at the front upper corners of the unit and the noise would get louder and it was coming from the back of the unit. I pulled the unit out on my floor protector and removed the back cover. I found the bolts to the compressor were not secured all the way. I tightened the bolts and pushed back on the compressor and the noise got very loud. I found the sound pad that goes in between the condenser coil and the lower bracket was not inserted. I placed a pad in between the coil and the brackets and tested and the noise stopped, but a new noise began at the front the unit. I found the sound pad in between the coil and the bracket at the front of the unit was smashed causing the coil to rest on the bracket. I placed a new sound pad in between the coil and bracket and tested and no further abnormal noises. I contacted techline and spoke to Ed and advised of the complaint and my findings and repairs. Ed provided SR#7732320401. I provided the SR# to the customer. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78737
Kevin
Job Details: 11/24/2021
"Arrived on site and found strike is broken, replaced it and ran a diagnostic cycle to confirm repair. No water leaks detected at time of service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Taylor M
Job Details: 11/24/2021
"Arrived on site to diagnose dishwasher with missing toe plate and screws. Upon arrival the customer informed me that the toe plate is there they are just missing screws, I put the toe plate into place and replaced the screws, the unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Lakeway, TX 78734
Brandon
Job Details: 11/24/2021
"Arrived on site for customer complaint of F70 error code again, ordering UI control,. ; ordrng 1 Cnote and 1 WPW10279709 (UI control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lockhart, TX 78644
Jacob
Job Details: 11/24/2021
"Arrived onsite for unit not spinning. Upon further inspection. Found that the gear case was locked up. Replaced the gear case. Also saw that there was a possibility of a crack in the tub, let customer know but they will use at there own discretion. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78737
Luis
Job Details: 11/24/2021
"Arrived on site for no ice. Ran icemaker,no water to icemaker,removed fill tube found frozen fill tube. Per service pointer ordering a new icemaker and fill tube. ; ordrng 1 W11397137 (Icemaker) and 1 W11395429 (Fill tube)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Scott
Job Details: 11/24/2021
Arrived on site for washer not starting . Found sensor wasnt in sump. Found one of the tabs broken on sensor not allowing a good seal on sump . Ordering sensor . Call to set return ; ordrng 1 W11410464 (Sensor)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Georgetown, TX 78633
Tommy
Job Details: 11/24/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced motor and found unit fan blade would not grab unit shaft correctly reordering.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Wimberley, TX 78676
Andrew
Job Details: 11/22/2021
"Arrived on site to preform sealed system. Replaced heat exchanger, evap, compressor, drier and pan heater. System held vacuum for 20mins, charged system to specs, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78723
Scott
Job Details: 11/22/2021
Arrived on site for icemaker not making ice . Ran diagnostics. No IM error code . Ice box fan working . No frost or temp issues in either section. Ran harvest and no response from IM . Replaced ice maker . Ran harvest and fill all checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near New Braunfels, TX 78132
Andrew
Job Details: 11/22/2021
"Arrived on site to test unit for frost build up around ice bin and low ice production. Found ice door half way open upon arrival. Verified ice door motor receiving proper voltage but not engaging. Replaced ice door, tested unit, unit is now working as designed. No leaks detected. Advised customer to thaw ice bin out and replace once frost is removed and bin is dry. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Manor, TX 78653
Matthew
Job Details: 11/22/2021
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Buda, TX 78610
Leonardo
Job Details: 11/22/2021
arrived on site to replace bottom igniter. Replaced igniter test unit and unit test good job complete.