Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and found lower interlock switch has fallen into cabinet: after correcting switch also found door Peg is warped. Will need to bring back a new door to correct Issue.; ordrng 2 W10156812 (spring)s and 2 W10562613 (cam-plate)s and 1 W10889333 (door/mw)

Near Tailwind Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for bottom light staying on. Test unit and found bad board. Replaced board test unit and light coming on and off job complete

Near Brezza Lane, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site and found evaporator motor is not spinning, replaced motor and all function has returned to refrigerator. Refrigerator will take time to reach temperature, no water leaks from connections at time of service, job complete"

Near Cotton Gin Rd, Kyle, TX 78640
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and sound door panel is scratched, supplied part is also scratched, took one picture. Will need to bring back another door panel to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10274895 (panel)"

Near Gunnison Way, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found right hinge broken. Replaced hinge test unit and door closing correctly oven light turning off job complete

Near Brezza Lane, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0EB1 Arrived onsite to test unit for all burner not working. Test burners and found all elements were broken at connection. Also found switches not sending power to burner. Replaced all elements and all switches test unit and unit and all burners working correctly job complete

Near E Slaughter Ln, Austin, TX 78747
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from fill valve connection. Secured connection test unit and unit not leaking anymore. Ran unit 5 times and no leaks present at this time.

Near Kassarine Pass, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAAS Arrived on site to test unit for unit not working. Test unit and found shorted keypad. Ordering new small board WPW10567589 and new over lay black wpw10557074 office to reschedule due to part expart; ordrng 1 WPW10558074 (OVERLAY BLACK) and 1 WPW10567589 (SMALL BOARD )

Near S MoPac Expy, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR GE PSHS6TGXCDSS Arrived on site for noise issue. Power cycled unit compressor powered on customer complaint of noise from compressor. Due to type of compressor normal operation of compressor. Unit cooling correctly. Unit working as designed.

Near Travis Country Cir, Austin, TX 78735
Scott  M.

Scott M.

WASHER MAYTAG MHWC7500YW0 "Arrived on site , replaced MCU . Ran diagnostics test cycle and calibration test . All checked good . No water leaks detected at time of service . Job complete ."

Near Bowie St, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG LAT9304AAE "Arrived on site for not spinning . Found transmission has locked up. Quoted customer , declined service . Nomwater leaks detected at time of service . Job complete ."

Near Wayside Dr, Austin, TX 78703
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher making draining noises. Ms stated that the only thing the unit will do is drain when power from the wall switch is applied and nothing responds from the control panel. I tested the control panel and found none of the selections responding. I found the molex connector from the UI to the control had disconnected because the harness had gotten stuck to the rubber sound barrier on the inner door. I tie wrapped the harness to prevent this from happening again. I found the drain line running down hill from the disposal and I tie wrapped it and put a loop above the disposal. Call complete.

Near Bayridge Terrace, Austin, TX 78759
Paul R.

Paul R.

OVEN KITCHENAID KEBS109BSS00 Arrived onsite for the oven that the door is locked and the power turned off. Ms stated this happened after a clean cycle. I found the thermal fuse opened. I explained that there could still be a fan issue or TOD issue with the unit and I wouldn’t know until the fuse was replaced. I replaced the thermal fuse and tested the oven. The door unlocked but the oven didn’t heat. I found the fan working good but the TOD was open. I replaced the TOD and retested the oven. The unit is working as designed. I showed ms that there was an existing hole cutout in the bottom of the cabinet and explained this needed to get closed up before attempting another clean cycle. Call complete.

Near Delmonico Dr, Austin, TX 78759
Paul R.

Paul R.

VENTHOOD UNKNOWN WVW57UC0FS0 Arrived onsite for the vent hood to replace the previously diagnosed parts. I replaced the blower fan and tested the unit. The unit is working as designed. Call complete.

Near Burnet Rd, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GX5FHTXVY010 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced all of the door gaskets and the freezer rails. I warmed all the gaskets to get them to go back to their original shape and seal correctly. The doors are sealing and closing as designed. Call complete.

Near Far West Blvd, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS01FKSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the door hinges and tested the machine and the door. The unit is working as designed and the door is staying latched properly. There were no water leaks present at the time of service. Call complete.

Near Lakemoore Dr, Austin, TX 78731
Scott  M.

Scott M.

DRYER WHIRLPOOL LER3624EQ1 Arrived on site for dryer not heating . Found highlimit had blown again . Again highly recommend to have vents to outside cleaned .

Near Duval St, Austin, TX 78705
Clif L.

Clif L.

OVEN GE CGS990SET3SS Arrived on site to replace ignitor and deflector assembly for oven. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Judy Scholl Way, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KBFN506ESS0 Arrived on site to diagnose a refrigerator that is not producing enough ice. Tested unit and found ice in bin at level of bail arm contact. Advised homeowner if bail arm contacts ice and does not drop fully at the unit will not produce more. No failures were found at this time and all is working as manufacturer intended. No leaks were found at time of service.

Near Tahoe Parke Cir, Austin, TX 78726
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM0 Arrived on site to diagnose a dishwasher if that will not drain. Tested unit and found broken glass stopping drain pump from running. Remove the glass from dishwasher and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Puzzle Path, Austin, TX 78726
Clif L.

Clif L.

WASHER MAYTAG MAT20PRAWW0 Arrived on site to diagnose a washing machine that is making unusual noise. Tested unit and found bearing for gear case worn out also Cam assembly and belt also worn out do to get his failure. All three parts will need to be replaced to complete repairs. Return date set for 12/04/18. Per CS notes on previous repair unit should have 1 year labor warranty.; ordrng 1 W11213879 (BELT)

Near N FM 620, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Contacted customer to let them know I was headed their way. They requested only PR for visit. Office will need to reschedule call for PR only; ordrng 1 CNOTES (PR ONLY PER HOMEOWNER)

Near Hunters Pass, Austin, TX 78734
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG77US0HS00 Arrived on site to diagnose a cooktop with burners that will not light. Found burner caps missing causing those spread on gas. Burner caps will need to be installed to complete repairs. Return date set for 12/4/18.; ordrng 1 W11205294 (CAPS)

Near Burks Cove, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR GE SSS25KPFPHWW "Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested dispenser. Gained access to water line going through freezer door and found water line frozen inside door. Thawed water line out and tested. Tested heater fill tube heater. All tested good, no water leaks present."

Near San Antonio Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. Gained access to vent and inter door panel. Removed panel, vent and console. Installed new. Performed diagnostics mode, no error codes. Ran test mode cycle. All tested good, no water leaks present."

Near Chadwick Drive, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHB1 "arrived on site to inspect dishwasher not washing properly as not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and tested with error code F4E3 showing. I cleared the code and continued with testing. The unit never dispensed the tub and the motor came on. I stopped the testing and checked the water line under the sink and found it was turned off. I turned the water on and began testing again. The unit operated as designed with no error codes at the end. No water leaks observed during service, job completed."

Near Canadian Springs Dr, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WFE515S0ES1 "arrived on site to inspect oven temps on a range. Upon further inspection, I checked the main control to see if the unit had been calibrated by pressing and holding the Bake button for 5 seconds. I found that the unit was calibrated minus -30 degrees. I recalibrated to zero degrees and tested on Bake mode at 350 degrees using my thermalcouple and placing my thermal lead in the middle of the center rack. My temp reading at the 350 preheat was 359 degrees. My next two temp readings were 383 and 330 degrees. My average temp is 357 degrees. I left the calibration at zero (0) degrees due to my final readings. Customer not available to sign receipt. Job completed."

Near E Whitestone Blvd, Cedar Park, TX 78613
James C.

James C.

RANGE WHIRLPOOL JJW8530CAB Arrived on site and installed new hinges. Found that the door is still not closing completely. Found unit will need hinge kit to repair issue. ordrng 1 12002111 (hnge kit)

Near La Quinta Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for soapdish not operating. The customer also informed me that it is not cleaning well And it is not cycling properly. Tested unit and found that the control is putting zero voltage to the washer motor. Will order control and will also bring pump and motor assembly as I don’t know if it works now or not because there’s no power to it. If I don’t need it I will return it.Office to reschedule due to part availability of control. ; ordrng 1 W11085683 (pump&motor) and 1 W11131683 (CONTROL)

Near E Fm 1431, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER GE GFWH1200H0WW "Stops, says pause, took 2 hours, doesn’t drain, sometimes can hear running but unit is off, has to turn off breaker, keeps changing times, then goes back to regular times, sticks in drain, i spoke with Casey at manufacturer techline who suggested control, pressure switch, or debris could be causing issue. Control and pressure switch have not corrected issue. Will return Friday to make another attempt to locate possible floating debris causing pressureSwitch to continue to keep drain pump on. ; schdld next appmnt for 11/30 FRI !"

Near E Oak Ridge Dr, Marble Falls, TX 78654
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 "WRF757SDEE01 Arrived to instal parts. I found the prior diagnosis of the thermistors incorrect and they both tested within specification at 3.053 and 3.102 KOhms at 69.2 degrees, well within mfg specifications temp/ohms curve. The thermistor was placed correctly. I found large gapping at the rc drain tube connection and sealed. The right door was sagging to the left badly and I corrected. The chassis was out of square and I corrected. The ice maker housing was not fully seated and causing the ice bin door gasket to fold and leak air and I corrected. Operational test good, no leaks observed during service."

Near N Pauley Dr, Hutto, TX 78634
Jerry C.

Jerry C.

MICROWAVE AMANA AMV2307PFB0 AMV2307PFB0 Arrived to instal parts. I found the diode connected to the incorrect terminal and moved it to the proper position. I used a truck stock fuse and then tested the unit. It heated and cycled as designed through several tests. Operational test good.; used 1 W10138793 (FUSE) from stock

Near Adriana Ln, Hutto, TX 78634
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 WRV986FDEM00 Arrived to inspect cooling issue. I found the rc evaporator with a very large mass of ice at the inlet. I tested all fans and they were working as designed. I advised the customer they had experienced a freeze up and it was stopping airflow and creating subsequent cooling issues. The customer will defrost the unit for 48 hours and I advised them to place several towels and check periodically to prevent spillage if the catch pan overfills. No leaks observed during service.

Near Eckhardt St, Taylor, TX 76574
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW0 "MVWB835DW0 F9E1 and F7E0 codes stored. I found debris had stalled the rotor in the drain pump and that it had been humming for some time prior to service. I removed the pump and elected to replace it due to the stalled condition. I calibrated and tested the unit. Operational test good, no leaks observed during service. Drain safety strap added."

Near Co Rd 414, Taylor, TX 76574
Al R.

Al R.

OVEN KITCHENAID KEBC107KSS05 "Arrived to inspect wall oven not heating properly after customers installed a new cooktop. I used my oven dolly and board, to pull the oven form the wall so I could access the control board. With my multimeter I tested the broil and bake element and got 28.5@ P5 and L1120 volts ac at L1 and control relayI determined after testing the unit the customer was sharing 240 volts with the newly installed cooktop.

Near Indian Trail, Salado, TX 76571
Al R.

Al R.

OVEN JENN-AIR PRG3601P Arrived to inspect unit igniter not coming on allowing customer to bake. Removed and replaced the igniter and tested the unit. Unit tested as designed. Gas line was intact at the time of service.JOB COMPLETE

Near S Main St, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSF505ESS00 "Arrived on site for cooling issue in freezer. Ran diagnostics freezer fan not powering on. Diagnosed failed fan motor. Installed new freezer fan motor,ran diagnostics fan powering on. Repair covered under AUTHO KHH9VHGEPL1"

Near Nueces St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for damaged freezer door. Found multiple dents on freezer door. Customer had new door shipped to them installed new freezer door checked door seal good.

Near Thousand Oaks Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived on site for produce freezing in crisper. Checked damper on left side door seal,air leaking around housing added sealer around housing. Checked right side forum damper door not fully sealing correctly. Installed new damper on right side. If issue continues on left side that damper will need to be replaced."

Near Las Lomas Dr, West Lake Hills, TX 78746
Al R.

Al R.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived to inspect door not sealing. I verified the complaint and changed both the seal( damaged) and strike which was not connecting with the latch. The door did have a massive dood dent. Due to the massive dent in door, the unit requires a new door to be able to close and operate. Need Authorization ; ordrng 1 CNOTE (NEEDS AUTHORIZATION ) and 1 W10872619 (SS OUTER DOOR)"

Near S General Bruce Dr, Temple, TX 76504
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AS02 "Arrived on site and replaced control board diagnosed on previous visit, set both ovens to preheat after replacement and they are operating properly. Took one picture of both ovens showing 350° at preheat. Job complete."

Near Easton Dr, San Marcos, TX 78666
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave heating issues. Upon further inspection, the customer advised that the unit heats too hot on short times and not hot enough on longer times. Using a cup of water, I tested the unit by placing the cup of water inside and heating on a 30 second quick heat and the unit operated as designed. Using a measuring cup with 2 cups of water at room temp (71 degrees) I tested by heating the water on high for one minute and the end temp of the water was 106-109 degrees. I verified voltage into the unit was 124V also. I contacted Techline and spoke to Kathy and provided her with my findings and she advised that the unit is operating as designed. Kathy also said that the fan loudness was normal due to this unit not having a cooling fan. I pulled the unit from the wall to test the damper and when I turned the unit on the damper opened up wide. I found a piece of duct tape in the vent gong out of the house that was keeping the dampe

Near Country Squire Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER GE GTW680BSJWS "Arrived on site and set washer into diagnostic cycle and found no error codes under test 1, ran test 10 and it filled to each level and stopped after reaching 7 inches, Took 1 picture. Ran test 12 and drain pump is working properly, spoke with tech line and they recommended replacing control board, will also bring back pressure hose to ensure repair on the next visit. No water leaks from connections at time of service.; ordrng 1 WH18X24934 (CONTROL BOARD) and 1 WH41X24191 (PRESSURE HOSE)"

Near Horseshoe Bend Rd, San Marcos, TX 78666
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEE730H0DW0 "Arrived on site and found error code for runaway temperature, took one picture. Broil element is on when no cycle is selected. Spoke with tech line and they recommended replacing control board. After replacing control board broil elements will stay off. Quoted customer for repair lowes extended warranty said they will reimburse from our receipt."

Near Thousand Oaks Loop, San Marcos, TX 78666
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and found no water is being discussed, replaced valve and it reservoir and all function has returned. No water leaks from connections at time of service, Job complete."

Near N Interstate 35 Frontage Rd, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found rear drum seal is sticky, and is adhering to rear bulkhead. Cleaned off residue and motor can now start drum turning but it is still difficult to move by hand. Will need to bring back a new seal along with repair kit to correct issue. Dryer is new and no lint found at time of service.; ordrng 1 W10612022 (rear drum seal)"

Near Teron Dr, San Marcos, TX 78666
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for control issues. Customer stating unit is kicking on by itself overnight and filling up with water. Called tech-support and they are saying we have a defective control. Replaced control and cycled, all functions tested OK. No leaks present. Job completeFile#7723549005"

Near Anthem Ln, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for control issues. Customer stating unit is kicking on by itself overnight and filling up with water. Called tech-support and they are saying we have a defective control. Replaced control and cycled, all functions tested OK. No leaks present. Job completeFile#7723549005"

Near Anthem Ln, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for control issues. Customer stating unit is kicking on by itself overnight and filling up with water. Called tech-support and they are saying we have a defective control. Replaced control and cycled, all functions tested OK. No leaks present. Job completeFile#7723549005"

Near Anthem Ln, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW96HEAC0 Arrived onsite for customer complaint of front load washer getting error code F8E1 (No water Detected) error. Ran test and found diverter valve hot side not opening. Fund diverter valve failed. Removed and replaced valve. Reassembled and tested. Water now enter as intended into tub. No other issues found. All water connections were dry at time of service.

Near Lago Terra Blvd, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MZD2766GEW Arrived onsite for customer complaint of SxS refrigerator leaking water. Removed bottom FC shelf and found slab of ice on floor bottom. Found drain channel with piece of sytrafoam. Removed obstruction and ran hot water they drain. Water flows well. Removed and clean all ice from floor bottom. No other issues found. All water connections were dry at time of service.

Near Parkdale Dr, Temple, TX 76502
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL G9CE3065XB01 Arrived onsite for customer complaint of cooktop LF element and warming center not working. Removed cooktop and found loose wire connection at control board the connected warming drawer and LF element. Secured wiring and reassembled. Tested unit. All elements now work as intended. No other issues found.

Near E Stagecoach Rd, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of french door cooling properly. Found RC evaporator all frosted up. Removed evaporator cover and defrosted evaporator. Found thermistor corroded. Also found UI display dim and numbers not illuminating. Removed and replaced thermistor and UI,HV control. Reassembled and tested. Good frost pattern forming on evaporator and good air flow. Parts were covered thru concession. All water connections were dry at time of service."

Near Chaparral Rd, Killeen, TX 76542
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for customer complaint of french door refrigerator LED lights not coming on. Removed back panel and found LED module faulty. Removed and replaced board. Tested unit. Unit’s lights now come on. No other issues found. All water connections were dry at time of service.

Near Doubletree Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL RMC305PVS01 Arrived onsite to removed oven/microwave control board for rebuild. Removed control. OF to R/S when board has returned from rebuild.

Near Wilderness Ct, Nolanville, TX 76559
Arthur B.

Arthur B.

REFRIGERATOR GE GSE25HGHBHBB Arrived onsite for customer complaint of frost build up on RH outer side of freezer door. Found lower portion of door seal not sitting well to cabinet. Reshaped gasket to allow good seal to cabinet. Seal now sits well to cabinet. Advised to push door slightly in for a few days to all gasket to settle. No other issues found. All water connections were dry at time of service.

Near Westwood Dr, Killeen, TX 76549
Arthur B.

Arthur B.

OVEN MAYTAG MER6755AAS "Arrived onsite for customer complaint of upper oven not heating. Tested unit and found upper element with no continuity. Also found oven rack time broken not allowing pan to sit properly. Ordering upper/lower oven racks and upper element. R/S for Tuesday 12/4. No other issues found.; ordrng 1 74004105 (element,bake (upr)) and 1 WPW10273816 (rack-oven upper) and 1 WPW10282492 (rack-oven lwr)"

Near Bull Run Dr, Killeen, TX 76549
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for “not washing/cleaning dishes” complaint. Inspected unit and found sump/chopper clogged, sensor faulty and spray bars clogged. Removed and replaced sensor. Ordering new spray bars and will need to clear sump/chopper on return visit.; ordrng 1 8193983 (spinner 3rd level) and 1 WPW10082841 (arm-spray) and 1 WPW10320510 (arm-spray)"

Near Caleb Dr, Austin, TX 78725
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for the door has fogged and unable to inside the unit. Tested the unit and found the door is separating at the bottom and causing moisture to go in between. Replaced the door and found the new door is dented. On next visit must return door as defective. Office will need to reschedule customer.; ordrng 1 W10899093 (door/mw SS)

Near Paint Creek Lane, Georgetown, TX 78633
Steve C.

Steve C.

MICROWAVE KITCHENAID KEMS379BSS00 Arrived on site for the unit is not heating properly. Tested the unit and found the broil and bake elements are working properly. Customer advise the unit will stay at a certain degree on the display and stay there. Found the bake UI is extremely dim and can cause issues with baking. Replaced the control panel and tested the unit. Unit heats and works properly.

Near Ruellia Dr, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL MRT118FFFE00 Arrived on site for the unit is not making ice. Customer advise she has a extended warranty through AIG. Called MS and advise we cannot service the unit until we receive a dispatch. Found the freezer is at 20°.

Near E Fox, Granger, TX 76530
Steve C.

Steve C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill with water and not wash. There is proper voltage to the motor. Found the sump and motor is defective. Will need to order a sump and motor and customer wants after 330 pm appointment.; ordrng 1 CNOTE (AFTER 330 APPT.) and 1 W11085683 (pump&motor)

Near Grail Hollows Rd, Pflugerville, TX 78660
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFE515S0EW0 Customer believed the unit was in warranty and did not want to pay for service. The customer wanted the service cancelled.

Near East State Highway 29, Georgetown, TX 78626
Joseph C.

Joseph C.

REFRIGERATOR GE GSS25WSTISS "Arrived on site for “no ice production and no water dispensing” complaint. Inspected unit and found inlet valve faulty with shorted dispense solenoid. Removed and replaced inlet valve. Found icemaker faulty and water reservoir was frozen and leaking. Ordering new icemaker and reservoir. Requesting call for two hours. Office will need to set return schedule. No leaks detected, at time of service.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 WR17X11440 (water tank assm) and 1 WR17X2891 (plastic tube)"

Near Caleb Dr, Austin, TX 78725
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “lights out in fresh foods and freezer” complaint. Inspected unit and found top lights, in fresh foods and freezer light out. Removed and replaced light control. Lights still out. Ordering new leds for top of fresh foods and freezer. Return for repairs on 12/04. No leaks detected, at time of service.; ordrng 3 W11205083 (FREEZER LED)s and 3 W11239944 (LED CRAP TOP)s"

Near Great Falls Dr, Manor, TX 78653
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC2 "On site for “noisy operation” complaint. Inspected unit and found gearcase, rotor and stator to have been defective and damaged. Removed and replaced gearcase, rotor, stator and clutch. Calibrated unit and tested. Unit is performing as designed. No leaks detected, at time of service."

Near Indian Oak Bend, Manor, TX 78653
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site for “door close alarm” complaint. Will need to order magnetron thermostat and cavity thermostat. Return for repairs on 12/05. Customer requests 14:00-18:00. Customer request JD, for return visit.; ordrng 1 W10536989 (thermistor) and 1 W10591803 (thrmst-fix)"

Near Abraham Lincoln St, Manor, TX 78653
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for “no power” complaint. Inspected unit and found burned out fuse, on filter board. Tightened fuse mount and replaced fuse. Tested unit. Unit is performing as designed."

Near Arran St, Austin, TX 78754
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site for “ripping clothes” complaint. Inspected unit and could find no sharp edges or pinch points in drying area. Instructed customer to observe clothing, as it is removed from washer and to clean venting every six months, to prevent possible fire hazards and for better performance and economy."

Near Brownie Dr, Austin, TX 78753
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG525SOHB0 Arrived on site for low temp complaint. Found sensor out of range. R&R sensor and tested good. No gas leaks on site

Near Hat Bender Loop, Round Rock, TX 78664
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for door not closing all the way, found hinges bent. Unit will need new hinges ; ordrng 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)"

Near Copper Creek Dr, Austin, TX 78729
Tyler B.

Tyler B.

REFRIGERATOR GE GSH25JGDDWW Arrived on sote for frozen fill tube and no crushed ice. Installed heater kit and tested good. Unit will need solenoid for ice cube fix. Offic to reschedule ; ordrng 1 CNOTE (PART ATHO) and 1 WR62X23154 (kit srv solenoid cub)

Near Marble Falls Cove, Austin, TX 78729
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8500DC0 Arrive do. Site for unit not working. Found unit operations as designed. Spoke more with cust on symptoms. Found to be unbalanced load. Advised cust on loading recommendations. No leaks on site

Near Shoal Creek Blvd, Austin, TX 78757
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site for prior diag parts install. Unit was moved to another apartment . Unit is working properly as designed.no door or wash issue. No leaks on sote

Near Sugaree Ave, Austin, TX 78757
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site for dishwasher having a burning smell. Inspected unit and found food particles by heating element that had burnt (see SD-QuickPic). Found spray arms clogged with soap buildup. Removed food away from element and cleared spray arms. Performed diagnostics mode, found error code F6-E4 float switch activated and error F6-E1 low water level. Tested amperage to element at 6.5 amps. Gained access to sump assembly and inspected wire harness. Monitor test cycle and all water connection. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Rod Carew Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for microwave not power on. Customer stated that he went to rep,ace venthood bulb and unit made a popping sound and power went off. Inspected unit and found minor dent on outer panel. Gained access to light socket to inspect wire connection. Gained access to noise filter and found fuse blown. Replaced fuse and tested power. Tested operation and found venthood light not working. Tested voltage to light and found control not sending voltage. Tested at control and found no voltage. Will need to replace light socket and control. Schedule return on Tuesday the 4th. ; ordrng 1 W10210871 (housng-lmp) and 1 W10892389 (CONTROL)"

Near Los Alamos Pass, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BB0 Arrived on site and no answer at door or phone. Contacted office (EB). Tagged door at 1:22. ; ordrng 1 SEENOTE (NO SHOW)

Near Mantalcino Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for unit having defrost issues. Performed diagnostics mode and found on test 5 showed defrost sensor shorted. Ran test 13 defrost and tested amperage and found within range. Called tech support and spoke Andrew (SR#7722861939). Tested resistance for sensor and found out of range. Spoke with Maintenance personnel are defrosting unit. Left towel in the bottom of FC to collect any run off water. Unit is vacant. On return will need to jump sensor and test ohms at control, should be less than 1 ohm. Schedule return for Wednesday the 5th.; ordrng 1 SEENOTE (PLEASE SEND JS ON RETURN ) and 1 WPW10384183 (DEFROST SENSOR.)"

Near Westinghouse Rd, Georgetown, TX 78626
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIS18PNZB2 arrived on site or noisy operation and no ice. Found that the noise was coming from the external drain pump. The external drain pump was stuck in the on position which causes the ice machine to be turned off thus no ice. Replaced and tested and all water connections are dryAbledsoe@me.com

Near The Cape, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site for no fill condition. Found that the unit had 2open solenoids. Replaced housing assembly. Unit now operates properly. All water connections were dry.

Near TX-29, Kingsland, TX 78639
Thomas L.

Thomas L.

RANGE GE PHS930SL1SS Arrived on site for unit eight times properly. Customer is using product properly but control is losing 45 minutes per week. Will order a new control.; ordrng 1 WB27X29191 (CONTROL PANEL)

Near S Chaparral, Burnet, TX 78611
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for broiler drawer not closing properly. Found cavity liner damaged at left front leg. Liner is not a replaceableAlso right outer panel is bowed.Contacted manufacturer and received SR# 7723557543800-253-1301 Whirlpool customers relations departmentCparker@kliqholdings.com

Near Co Rd 330, Bertram, TX 78605
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for refrigerator freezing items in RC. Measured temperature in RC and found temperatures in freezing range. Performed diagnostics mode and found thermistor not in range. Will need to replace thermistor. Schedule return Wednesday the 5th, due to customer availability. Will return with control on hand.; ordrng 1 W10838965 (THERMISTOR)"

Near Westinghouse Rd, Georgetown, TX 78626
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"

Near Survista Ln, New Braunfels, TX 78132
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"

Near River Mountain Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete

Near Water Park Rd, Wimberley, TX 78676
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker was not working and one of the ice bin auger fins had broken but the dispenser still worked. I removed the ice maker and removed the ice stuck inside and reinstalled it. Using my jumper wire, I tested the ice maker motor jumping T and H and the motor did not start. I tested voltage to the ice maker and it was good I removed and replaced the ice maker and tested it and the unit operated as designed. The ice maker began to harvest and at the end of harvesting, water dispensed into the reservoir. The customer advised that they did not want to purchase an ice bin at this time since it still works. No water leaks observed during service, job completed."

Near Abbotsbury Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER AMANA ADB1500ADS4 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 and F7E1 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub but the motor did not come on and I could hear the diverter working. I remove and replaced the sump/motor assembly ad tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Braesgate Dr, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for leaking fridge . Found some ice at bottom of freezer and also water trails running down the back of unit at fill tube . Replaced tube , ice maker and valve . Ran couple of valve test with a cup and ran a harvest. With icemaker . No water leaks detected at time of service . Job complete ."

Near S Lamar Blvd, Austin, TX 78704
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW9400SU01 "Dispenser is full of water after wash cycle . Dispenser draw is functioning properly . Most likely will need , plate ,flow meter , dispenser motor switch

Near Lee Barton Dr, Austin, TX 78704
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for oven controls not responding to commands . Found unit had gone into a showroom mode . Called tech line , got unit out of demo. No error codes . All functions are working . Job complete."

Near Airole Way, Austin, TX 78704
Clif L.

Clif L.

WASHER WHIRLPOOL WFW87HEDW1 Arrived on site to diagnose a washing machine that will not drain. Tested unit found drain pump motor completely open indicating filter motor. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.pump

Near Brimfield Dr, Austin, TX 78726
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is leaking water. Tested unit and found water line that runs from freezer lower hinge to dispenser cracked at the dispenser mounting. Replaced waterline and tested unit. Found all is functioning properly at this time. No leaks were found after repairs were performed.

Near Yorktown Cove, Austin, TX 78726
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing ice. Tested unit and found bin thermistor resistance to low causing unit not to register that ice was touching thermistor. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Old Lampasas Trail, Austin, TX 78750
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for water leaking from housing. Removed cover and housing assembly replaced cover and housing ran diagnostics no leaks found.

Near The High Rd, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics no power to valve,installed new pump assembly ran diagnostics weak water flow to reservoir,installed updated water valve. Ran diagnostics unit passed all diagnostics unit working as designed."

Near Shimmering Cove, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KURR104ESB00 "Arrived on site for high pitch noise and unit not powering on. High pitch noise from main control,installed new main control unit powered on then powered off. Good voltage entering main control 120vac called tech support checked output voltage good 12vdc removed display found light stripped covered in rust,found broken pin from wire harness inside of cabinet,red power lead not able to enter harness due to pin missing due to corrosion. Per tech support unit out of unrepairable and out of manufacture warranty. Claim #7723555722"

Near SANTALUZ Path, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS965CIAM01 Arrived on site for no ice or water. Tested water dispenser to water from dispenser can hear valve energizing. Removed water filter tested water dispenser water now passing through dispenser. Installed new filter customer provided good water flow.

Near Yellow Bell Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL MGR6600FZ0 Arrived on site to test unit for broken hinge. Found hinge broken but door was taken complete apart by customers son in law. Advised customer they will have to get the door back together so we can fix it. All screws and glass was taken apart. Job complete

Near Chickasaw Ct, Austin, TX 78749
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace switch harness. Opened bag with part and one of switches was missing. Customer said they have been waiting to long to get unit fix they are going to go buy a new one job complete

Near Whispering Trail, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOST100ESS02 Arrived on site to test unit for door not closing correctly. Found hinge not on the hinge receiver correctly. Removed door secured hinge correctly test unit and unit test good job complete

Near Mesa Verde Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for burner not working. Test unit and found element not working. Replaced 2 elements test unit and unit test good job complete

Near Canyon Wren Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found broken right hinge. Removed door and replaced hinge. Test unit and unit working correctly door closing correctly inside light turning off

Near Estancia Pkwy, Austin, TX 78748
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"

Near Hall Isle, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"

Near Comal Springs, Canyon Lake, TX 78133
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found all operating but found incorrect orifice placement. In attempting to correct found broken orifice and ordering parts to repair and correct orifices. ; ordrng 1 W10514428 (holder-orf) and 1 WPW10170508 (spud-orfce) and 1 WPW10347414 (spud-orfce)

Near Roxanne's Run, Pflugerville, TX 78660
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found no function from vent hood. Tested voltage and found power supply wired incorrectly. Corrected wiring and tested. Unit working properly. Job complete

Near Cerro Picacho Trail, Liberty Hill, TX 78642
James C.

James C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found element has failed and the hi limit cut off has failed as well. Installed new cut off and element and tested operation. Found unit heating properly. Customer stated that the unit would sometimes not start. Found short in power cord at terminal and corrected issue and instructed customer that the power cord should be replaced. Unit working properly. Job complete

Near Hillcrest Ln, Liberty Hill, TX 78642
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and repaired oven by installing bulb rated for use in oven. All else checks good. Used customers bulb. No other parts. Unit operating as designed.

Near Broken Feather Trail, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL WED8540FW2 Arrived on site and tested operation. Found blower making a whining noise when unit running. Gaines access to blower housing and found foam seal on blower cover loose and rubbing on blower wheel. Secured seal in proper location and tested operation. Unit working properly. Job complete

Near Mulberry Way, Anderson Mill West, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB835DW3 Arrived on site and replaced valve and tested. All checks good. Found unit drain hose drain in unconventional drain. Advised customer and acquired a liability signature due to risk involved. All else checks good. Unit is operating as designed.

Near Roxanne's Run, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and found unit motor dead. Replaced sump and motor. All checks good, unit operating as designed."

Near Manzano Ln, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete

Near Sidewinder, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found unit fill arm disengaged in the off position. Advised customer on operation. Corrected problem. all checks good,"

Near Rhythmic Drive, Pflugerville, TX 78660
Jerry C.

Jerry C.

DRYER MAYTAG MEDX700XL0 "MEDX700XL0 Arrived to inspect heating issue. I found the vent disconnected and the ground incorrectly connected. I corrected both issues and tested the unit. I found no issues and it heated and cycled as designed. Operational test good, lint had been recently removed from cabinet.

Near Railroad Ave, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MSD2641KEU Arrived on site and repaired unit by installing housing. All checks good. Unit is now operating as designed.

Near Penny Royal Dr, Pflugerville, TX 78660
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "WRS315SDHZ02 Arrived to inspect door closing issue. I found the doors were not correctly set and the chassis was not leveled. The mullion required adjustment to flatten enough to allow complete gasket seal and the lower left corner of the fc opening required adjustment. I corrected the cabinet issues and sealed gapping within the chassis. Operational test good, no leak observed during service."

Near Mercer Road, Georgetown, TX 78628
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found reports of unit shutting off and coming back on by itself during baking both ovens. Ordering control to repair. ; ordrng 1 W11035600 (cntrl-elec)

Near Cattleman Glen, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for noise complaint found coils touching ground, leveled unit and tested good. No leaks on site"

Near Cavalier Ln, Austin, TX 78757
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and found condensation on fresh food air vent and ice build up on bottom of freezer door at hinge side. Found large gapping around cabinet and liner. Using approved silicone I sealed they cabinet and liner as well as the mullion strip between the freezer and fresh food door. Cabinet now sealed and condensation should not come back. Job complete

Near Plano Ln, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived to inspect unit FC Not cooling. Customer advised FF reaches 51 degrees but is set for 34. I disassembled and conformed issue. I removed the deli drawer and observed the FF evaporator had a block of ice covering the FF vents. Customer signed waiver for defrosting refrigerator. I ordered FF evaporator motor, support fan and evaporator cover. Customer rescheduled for Tuesday December 4; ordrng 1 W10633627 (EVAPORATOR MOTOR FF) and 1 WPW10389152 (SUPPORT FAN) and 1 WPW10501260 (EVAPORATOR COVER)"

Near Airville Rd, Temple, TX 76501
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site and found sealed system in a vacuum and no refrigerant in system to recover. Installed new compressor, discharge tube, process stub, and dye drier. Vacuumed system to clear and test for leaks. Found system holding vacuum and charged with 5oz. 134a. Tested for cooling. Found unit cooling down and instructed customer that it could take 24 hours for unit to reach temp. Job complete."

Near Ridge View Dr, Leander, TX 78641
Chase S.

Chase S.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site to check dryer for since were drying issues. Ran diagnostics and found no saved error codes. Tested dryer on sensor dry and time try functions and all temperatures and voltages check good. Advise customer that if only one or two garments are being dried it is best to use timed dry. If clothing does not touch the moisture sensors in the front the time remaining will immediately begin to drop. All checks good at this time, job complete"

Near Spirea Cove, Austin, TX 78749
Al R.

Al R.

DISHWASHER GE GSD3230F00WW Arrived to inspect unit arms not spraying. Confirmed the issue and ordered spray arm and will return with motor and pump and valve.CNOTE Office to get authorization for additional parts.No leaks observed at the time of service.NEED MORE WORK; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 WD22X155 (SPRAY ARMS )

Near Carriage Rd, Temple, TX 76502
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived to inspect low water level. I found F8E1 stored in memory. I tested the unit in manual mode and it filled with good water flow in both hot and cold valves. I tested within automatic test mode and it operated as designed with the correct level. I’m suspicious that the code occurred during installation and the water may not have been turned in initially. I discussed detergent usage and amount with the customer and found they have very small loads. I advised less detergent and left a mark on the detergent cup for them. Operational test good, no leaks observed during service."

Near Cobalt Cove, Georgetown, TX 78633
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176

Near Dry Comal Dr, New Braunfels, TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL WFW95HEXW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the cam, lever, and dispenser motor on the dispenser. I installed the new upper wire harness. I tested the machine in diagnostics and found the unit working as designed but the vent hose is loosening up and not staying tight so this will cause the same problem to happen again if it’s not replaced. ordrng 1 WPW10568614 (HOSE)"

Near Bahama Rd, Austin, TX 78733
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL W5CE3625AB00 Arrived on site to replace chipped cooked up. Replaced and all test correct.

Near Burnet, TX 78611
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Diego G.

Diego G.

COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"

Near Dry Comal Dr, New Braunfels, TX 78132
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they turned the unit on Bake at 375 degrees and it burned the food. When I looked at the display, I noticed that the unit was set to Celsius and not Fahrenheit. I advised the customer of this and advised that when they set the unit to 375 it was actually 700 degrees Fahrenheit. I corrected the issue and changed it to Fahrenheit. I tested the unit and it was heating properly. Job completed"

Near Austin, TX 78717
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM Arrived on site. Checked dishwasher for lights flashing on control panel and not starting. Ran diagnostic test cycle and had no stored error codes. Dishwasher ran all the way through diagnostics and during drain the console lights went blank. Pressed cancel/drain and the it would light up but immediately shut back off. Ohmed the the drain pump and it read 36 ohms which is in normal range. Ran test cycle again and it made it through drain and heater activation. Found start/cancel button on control is faulty causing unit to power down intermittently. Replaced control and ran test cycle. All functions of dishwasher check good after repair. No water leaks present. Job complete

Near Siringo Pass, Austin, TX 78749
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE540H0AS0 Arrived onsite for customer complaint of freestanding range oven not heating. Removed oven bottom and found element had shorted out. Removed and replaced element. Reassembled and tested. Oven now heats as intended. No other issues found.

Near Willow Springs Rd, Killeen, TX 76549
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS1 "WMH73521CS1 Arrived to inspect door errors. I found the door switches will require replacement, but the model attached to the service call was incorrect. I corrected the model discrepancy and found one of the switches incorrect and it will require ordering. I quoted the customer and they paid in full. ordrng 1 W10211974 (switch)"

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Chase S.

Chase S.

WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC Arrived n site to check washer for not dispensing soap. Ran test cycle and food no stored errors. Water valve, dispenser motor and dispenser sensor are functioning properly. Motor for load and go on dispenser is not allowing soap to be dispensed from load and go container. Replaced dispenser assembly and tested washer. All fun cons including soap dispenser check good. No water leaks present after repairs. Job complete"

Near Tinnin Ford Rd, Austin, TX 78741
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the door to the unit was difficult to close and sometimes would not close. Eventually, the customer slammed the door and walked away and when he returned, the unit was completely dead with no power. I unplugged the unit and removed the control panel and the fuse. Using my multimeter, I tested ohms to the fuse ad found it open. I tested ohms to the bottom switch and found it open as well. I advised the customer of my findings and removed and replaced the fuse, all three switches and both interlocks. I tested the unit with a cup of water and it heated. Job completed."

Near Reunion Lane, Georgetown, TX 78626
Robert J.

Robert J.

OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.

Near Black Stone Cove, Driftwood, TX 78619
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job to replace panel. After replacement of panel test operation. Microwave working as normal.

Near Rialto Blvd, Austin, TX 78735
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit under light will not turn off. Tested the unit and found the unit will go through the on and off selections but under light will not turn off. Found the control relay is defective. Will need to order the control.; ordrng 1 W11221051 (CONTROL)

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

OVEN JENN-AIR JJW3830DS00 Arrived on job for complaints of control not working. Confirmed Control not responding to commands. Replaced panel and test.

Near Preserve Vista Terrace, Austin, TX 78738
Robert J.

Robert J.

COOKTOP JENN-AIR JGD3536GS00 Arrived on job for complaints of gas smell. Found leak at elbow pipe before shut off valve. Instructed customer to turn off gas to home and call plumber.

Near Resaca Blvd, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not staying on. Found the dryer not coming on and cutoff open. Replaced cutoff and test operation normal.

Near Camwood Trail, The Hills, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW94HEXW1 Arrived on job to replace hose. After replacement of hose test operation. No leaks detected

Near Black Wolf Run, Austin, TX 78738
Robert J.

Robert J.

OVEN KITCHENAID KOST100ESS02 Arrived on job for complaints of temperature too low. Adjust temperature and recheck temperature

Near VLG O THE HLS, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Arrived on site for leaking unit after another company. Found water coming from rear of unit. Further investigation found incorrect water valve forcefully installed .causing hose to break. Tech know unit was leaking and left a paper towel under valves to soak. Pics taken. Unit will need correct valves and water line to fix unit.. Turned off water supply office to reschedule ; ordrng 1 W10238100 (inlet valve) and 1 W10277956 (tube-water) and 1 WPW10258562 (valve-inlt)

Near Old Blue Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on job to install fan motor Whirlpool sent to customer. After replacement of fan no change in air flow. Air flow is normal for this fan not able to make adjustments to increase flow.

Near Via Del Corso Drive, Bee Cave, TX 78738
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)

Near Gale Meadows, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX500XW2 Arrived on job for complaints of no spin. Found cap good but motor not working.; ordrng 1 W10832724 (drive motor)

Near Rolling Fork Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer making noise . Will need ,motor ,blower wheel, bearing ring . Did remove a bunch of loose change . Also customer will need to clean exterior venting . Cleaned change and lint from unit . Please call to set return visit .; ordrng 1 279441 (bearing ring) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"

Near Maha Loop Rd, Austin, TX 78719
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for not cooling . Found ice building up around fresh food evap . Replaced control board according to service pointer . Also left hand freezer door not sealing properly looks like hinges are slightly bent . Customer will need to defrost unit for 24 - 48 hours . Did explain about towels and water . Ordering both lower and upper hinges ,cover , grommet , brushing . Autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10705239 (grommet) and 1 W10879600 (COVER HINGE ) and 1 W11032616 (HINGE TOP LF) and 1 W11122872 (HINGE BOTTOM GREY ) and 1 W11159608 (BRUSHING )"

Near Crownover St, Austin, TX 78725
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KMHS120ESS4 Arrived on site to diagnose a microwave that is not operating. Found surface light not turning on due to failed control in microwave. Control board will need to be replaced to complete repairs. Board sent today was incorrect and had the wrong terminals for wire connections. Re-ordering correct control and set return date for 12/3/18.Svc/Lbr ; ordrng 1 W10881539 (cntrl-elec)

Near Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER ADMIRAL AED4475TQ1 "Arrived on site for dryer starting on its own and no longer heating. Tested unit, gained access to element and fuses. Found major lint buildup in unit and in vent. Tested all fuses and element, no issues found. Tested voltage out of timer on red and black, not within range. Found failed timer. (DR600&DR200) Timer replacement and complete lint removal from dryer . Recommend to schedule vent cleaning as soon as possible. ; ordrng 1 WP8299781 (TIMER)"

Near Pheasant Ridge Dr, Round Rock, TX 78665
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFC150M0EB1 "WFC150M0EB1 Arrived to inspect oven temp issue. I found the actual problem was with the RR element dislodged within the mount and that it would not cycle and only heat at full on. I was able to temporarily re-form the element and it’s mounting bracket, but it will require replacement. The infinite switch will require replacement. ; ordrng 2 W11161939 (ELEMENT)s and 1 WP3148953 (switch-inf)"

Near Sawbuck Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found circulating pump not flowing water on evaporator. Ordering circulating pump to complete repair. R/S for 12/03. All water connections were dry at time of service.; ordrng 1 2313702 (water pump)

Near S Ridge Cir, Georgetown, TX 78628
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "arrived on site to inspect washer not advancing. Upon further inspection, the customer advised that when she puts fabric softener in the unit, she is pushing the start button and adding softener then pushing the start button again and the unit shuts off. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes in the end. I did find that the start button was sticking. I removed the console and found that the control panel needed to be adjusted to get the start button snapped into place correctly. Tested the unit again and it operated as designed and the button no longer stuck. The customer advised that she found in her owners manual a softener dispenser adaptor that she could purchase for the unit.

Near River Bend, Georgetown, TX 78628
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on job for complaints of control display not working and not starting. Found Control display incorrectly display customer has had to reset 3 times. Switches not always working will need new switches and control. Office to schedule parts not showing availability. ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10824822 (CONTROL )

Near Northpark Ridge, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Diego G.

Diego G.

REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."

Near Settlers Way, Seguin, TX 78155
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrive on site to replace the control and the harness 22 units not working properly. Defrosted the entire freezer and found the heater has no continuity. Replaced all parts and will need to order the heaters for the next visit.; ordrng 1 W10825088 (heater)

Near Wooded Crest Dr, Woodway, TX 76712
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 Changed to job 206385

Near Maha Loop Rd, Austin, TX 78719
Steve C.

Steve C.

OVEN MAYTAG MER6770AAB Arrive on site For the broil is not working on the unit. Tested the unit and found the broil element has shorted out and will need to be replaced. Ordering the broil element for the upper oven.; ordrng 1 W10201551 (elmnt-brol)

Near Arlington Dr, Waco, TX 76712
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site with LM to replace compressor, evaporator, heat exchanger, support, and control for refrigerator. Replaced all parts and components and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."

Near Lago Viento, Austin, TX 78734
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed main control. Now unit is operating as designed. All checks good. No leaks at time of service.

Near Penny Ln, Austin, TX 78757
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for the units is extremely noisy and one of the shelf will not fit. Found the right door the shelf will not stay in place due to being a warped. Also found the noises coming from the evaporator fan motor and the damper control. Also the tab to the thermistor cover in the freezer is broken and will not stay in place. The unit will need a new shelf, evaporator motor, fan blade, thermistor cover, and damper control. ; ordrng 1 W10728185 (trivet SHELF) and 1 W10865431 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover THERMISTOR ) and 1 WPW10479155 (control DAMPER)"

Near Westlawn Dr, Waco, TX 76710
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived onsite for customer complaint of stainless steel trim coming off oven door. Found trim coming off outer door glass assembly. Unit will need new outer glass assembly to complete repair. OF to R/S due to part availability. No other issues found.; ordrng 1 W11249559 (OUTER GLASS STAINLESS )

Near Brenham, TX 77833
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site and replaced controls. Now unit is operating as designed.

Near Henneman Drive, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL GEW9250PW0 Arrived on site for dryer making intermittent beeping sound and not on selected cycle. Performed temperature test on time dry with vent on and found temperature reaching above 200°. Ran with vent off and tested temperature at 180°. Recommend to have dryer vent cleaned. Ran temperature test on low heat and temperatures did not reach over 135°. Cycling thermostat tested good. Tested sensor drying. Beeping sound may be due to unit over heating. Was not to recreate beeping failure. Recommend to use on low heat sitting until dryer vent has been professionally cleaned. All else tested good.

Near Plantation Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED5521SQ0 WED5521SQ0 Arrived to inspect no heat. I found the element open and I removed and replaced it. I tested the unit and it heated and cycled as designed. I removed excessive vent tube. Lint removed from chassis. Operational test good.

Near Morning Mist Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for customer complaint of dryer not heating. Checked power terminal block and found one of the power plug holding nuts has became stripped and not giving good connection. Was able to remove and replace stripped nut. Checked incoming voltage. Unit now getting 240v. Tested dryer. Dryer heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Admiral Nimitz Ct, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF989SDAM01 "WRF989SDAM01 Arrived to instal sealed system components. I found the unit was equipped with a silver evaporator and per mfg W10666205C, will require replacement with the black evaporator and other sealed system components. I discussed with CS and was authorized for 11/29/18, but the customer has a time constraint and the office will need to contact the customer for scheduling if 8am-1pm window cannot be met. Please allow three hours for service. No leaks observed during service.; ordrng 1 CNOTES (3 HOURS SEALED SYSTEM SERVICE) and 1 W10917531 (evaporator)"

Near Randig Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that she attempted to turn the unit on and nothing happened. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes at the end. I instructed the customer on use and care of the unit and recommended types of detergents and rinse aid to use. No water leaks observed during service, job completed."

Near Brenham, TX 77833
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived on site to install screws for magnetron. Installed screws could not test unit due to unit sitting in the garage. Unit not connected to any power job complete

Near Everglade Drive, , TX 78610
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG515S0ES1 WFG515S0ES1 Arrived to inspect handle issue. I found the handle and mounting hardware intact and serviceable. The top vent cap that the handle bolts to was damaged and will require ordering and replacement. No gas leaks detected during service. ; ordrng 1 WPW10310922 (trim-vent)

Near Chayton Cir, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for tenant complaint of OTR microwave DOA. Removed grille and checked fuse. Found fuse blown. Removed and replaced fuse. Tested unit. Unit now comes on as intended. No other issues found.

Near Wolf Ranch Parkway, Georgetown, TX 78628
Arthur B.

Arthur B.

DRYER WHIRLPOOL DRYER01 Arrived onsite. Customer advised that husband was able to reverse door and services no longer needed.

Near Star Thistle Trail, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to inspect ice issue. I found the ice maker has partially failed and was overfilling. Ice production has been inconsistent and I found the fc door not fully sealing the fc chamber due to mismolding and the fc door will require replacement. I found signs of frost and ice within the ice chute and up into the ice grinder assembly, denoting air leaking from the door assembly, as the door to ice bin gasket was sealing very well. Further inspection revealed the door deformed and not fully depressing the door switch. Office to order fc and lh rc doors. I advised the customer it will take 6-10 weeks to receive the doors. The ice maker will require replacement at the time of door replacement. No leaks observed during service. ; ordrng 1 13107111SQ (dor-fip ss) and 1 13107324SQ (dor-fip ss) and 1 W10830274 (gasket-fip) and 1 WPW10714545 (gasket-fip)"

Near Lone Star Blvd, Hutto, TX 78634
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice dispenser motor not working. Removed and replaced the dispenser motor. Reassembled. Tested unit. Ice now dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Big Bend Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven igniting more then once. Test unit and found ignitor not making contact with bake burner so ignitor tries 3 times before stopping. Replaced ignitor test unit and unit test good oven igniting on first try job complete no leaks present.

Near Christoff Loop, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice. Called tech support,per tech support need to replace main control and harness assembly. Ordering main control will return with harness and ordering Evap cover Incase needed. File #7723541396 return apt set for 12/4; ordrng 1 W10843055 (MAIN CONTROL) and 1 WPW10501260 (EVAP COVER)"

Near Running Rope, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for door rubbing when opening or closing. Test unit and found door not sitting on hinge correctly. Removed door and secured door on hinge correctly door not rubbing job complete

Near Harper Park Drive, Austin, TX 78735
Leonardo C.

Leonardo C.

OVEN MAYTAG MMW9730FZ03 Arrived on site to test unit for unit not heating. Test unit and found bad inverter and bad magnetron. Replaced both parts test unit and unit heating correctly. Job complete

Near Travis Country Cir, Austin, TX 78735

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