Service History 275 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Canyon Lake, TX 78133

Andrew

Job Details: 08/24/2022

Arrived on site to test unit for water leaking. Verified with customer water she was concerned with was from evap while in defrost. Explained to customer operation of unit and concern is not an issue. Unit is working as designed. No leaks detected. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78753

Wesley

Job Details: 08/24/2022

Arrived onsite and fulfilled the SP heater replacement. Unit is now operating as designed. All checks good.

We serviced a

JENN-AIR RANGE

Model JGS8860BDP

Near Austin, TX 78745

Scott

Job Details: 08/24/2022

"Arrived on site for range not broiling and right front burner not igniting properly. Found control really faile for broiler , to replaced burner head unit will need all burner heads and screws and orifice holders due to rusting of screws; ordrng 1 WP8507P229-60 (Contol)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5536AAS3

Near New Braunfels, TX 78132

Andrew

Job Details: 08/24/2022

"Arrived on site to test unit for no power. Found outlet has proper voltage of 120vac. Outlet is on opposite side of where power cord enters cabinet. With where outlet is located, power cord is not long enough to plug directly into outlet. Contractor has a block extension. Eliminated block and used extension cord to same outlet s d unit is working as designed. Advised contractor to relocate outlet to eliminate the need for extension. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED6600VU0

Near Leander, TX 78645

Vincent

Job Details: 08/24/2022

"Arrived on site for dryer, inspected unit and work area. Unit was displaying code F1. Looked up code and main control had to be replaced. Gained access to control replaced it and tested. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Georgetown, TX 78628

Lou

Job Details: 08/24/2022

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, customer advised water leaks from the front lower right corner every few days. I opened the freezer door and found a slab of ice at the bottom of the FC section. Disassembled the FC section and found the right door bracket damaged. Removed the ice and found the drain tube clogged. Pulled the unit out and found the drain tube gapped. Removed the drain tube and found pieces of insulation wedged inside the drain tube. Removed the debris and using my steamer, removed the remaining ice from the FC evaporator drip pan and cleared the drain tube. Re-installed the drain tube at the back and sealed with silicone. Installed a new right door bracket and reassembled the FC section and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

JENN-AIR RANGE

Model JDRP548HL01

Near New Braunfels, TX 78132

Andrew

Job Details: 08/24/2022

"Arrived on site to replace both left and right out doors. Replaced parts, unit working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78729

David S

Job Details: 08/24/2022

Arrived on site to install previous diagnose part. I gained access to the UI and replaced the console. I reassembled the unit and started it. The unit is working as designed. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near New Braunfels, TX 78130

Andrew

Job Details: 08/24/2022

"Arrived on site to replace previously diagnosed external drain pump. Replaced pump, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW2

Near Bee Cave, TX 78738

Justin

Job Details: 08/24/2022

Arrived on site to install previously diagnosed parts. I installed the shocks and console. I then ran a diagnostics cycle and found it ran through as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Austin, TX 78749

Luis

Job Details: 08/24/2022

"Arrived on site for dim lights. Diagnosed a defective led module,per service pointer W11606409 replaced led modules with updated led kit. After installing updated led modules all lights working as designed. Autho S84638"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Canyon Lake, TX 78133

Andrew

Job Details: 08/24/2022

"Arrived on site to test unit for tripping breaker after running a couple minutes. Was able to verify issue. Found no breaks in wiring. Unit is connected properly and no afci/gfci breaker. Replaced control, motor and element. Tested unit, unit working as designed. Job complete."

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP3

Near Lakeway, TX 78738

Justin

Job Details: 08/24/2022

"Arrived on site for a dishwasher not dissolving the soap. On arrival the customer stated it has happened the last four cycles. I put the unit into diagnostics mode and found stored error codes F6E4 for float switch open. I then ran a diagnostics cycle and found the unit ran through as designed. However, at the end of the cycle there were excessive suds. I found the customer had a water softener. I walked the customer through proper soap usage via the user care guide. I advised them to run a clean cycle on the unit to remove some excess soap build up. I also informed them if it continues we may need to replace the dispenser, for it could be dispensing to much rinse aid. I found the unit running as designed at the time of service.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Round Rock, TX 78681

Cliff

Job Details: 08/24/2022

Arrived on site to diagnose a dryer that is turning on after cycle is over. Found no failures to unit and advised customer on wrinkle prevent options and usage.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Cedar Creek, TX 78612

Joe Z

Job Details: 08/24/2022

Arrived onsite for Surface Burner Too High. Upon arrival inspected unit and conversion had already been made. Found the flame is too high on low setting . Contacted Techline for assistance. Tech asked for pictures of flames via text. Tech recommended lowering gas valve from each knob. Tech gave SR#7734429116. Adjusted valves to the lowest setting. Test unit and unit operates as designed. No leaks present at this time. Job complete

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Austin, TX 78724

Joe Z

Job Details: 08/24/2022

Arrived onsite for Oven Odor and Smells. Upon arrival inspected unit and found lots of soot in oven cavity. Test unit and bake burner has huge flame with lots of yellow. Cook top burners are good. Inspected conversion and was made correctly for LP. Contacted SW for assistance and recommended replacement of valve. Ordering valve and returning with prescreened parts. ordrng 1 W11346659 (Regulator)

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Leander, TX 78641

Gerry C

Job Details: 08/24/2022

"MR Arrived on site for noisy dryer. On inspection notice the idler wheel was lose, removed idler assembly and inspected shaft. Installed 4 new wheels ,idler and re assembled the dryer. Tested unit, working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Kimo

Job Details: 08/24/2022

Arrived onsite for dishwasher that is it going into wash. Upon arrival I ran diagnostics and found that the unit would flash code for water under unit. I cleared codes and attempted o running diagnostics cycle and the unit flashed the same code again. I checked for leaks/ water under the unit and in the drip tray and found none. I replaced the control and tested unit and found no change. I replaced that Sump&motor and tested unit and found found that the unit began running but just for a minute and the it flashed the same code ; ordrng 1 W11545764 (Switch)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Lakeway, TX 78738

Luis

Job Details: 08/24/2022

"Arrived on site. Removed unit from enclosure found water stain on floor traced leak to water line from house to unit. Turned water source off,replaced valve,recirculating pump,compressor,drier and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost formation on evaporator plate,reassembled unit ran diagnostics on unit all test passed. Attempted to tightened water line to unit small leak still customer will replace waterline."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Leander, TX 78641

Kimo

Job Details: 08/24/2022

"Arrived onsite for refrigerator that is tripping breaker intermittently. Upon arrival I ran diagnostics and Activate an icemaker and found that the breaker did not trip l activated the compressor And found that the breaker did not trip I put the unit into a forced defrost and found that the breaker did not shrimp, I could not find any telltale signs that there was anything wrong with the unit at this time I advised the customer to have their builder/electrician come out to check the breaker to see if it is failing.job complete."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near McQueeney, TX 78123

Kevin

Job Details: 08/24/2022

"Arrived on site and inspected washer and did not find any safe error codes. Customer says they are experiencing unbalanced loads. Confirm shipping bolts were removed properly and sit washer into step 12. step 12 completed properly and washer is spinning normally. Send a short video to KB/service management. Customer Is concerned about overloading washer and sometimes only washes two bath towels and a few hand towels For customers understanding loaded washer with five towels and show them how much space is available once it is spinning. Documented customers experience with techline, washer is operating as intended, job complete 7734432936"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lago Vista, TX 78645

Vincent

Job Details: 08/24/2022

"On site for dishwasher, inspected unit and work area. Installed new 6ft drain hose. I then remounted unit properly and tested unit is operating as designed. No leaks where observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Marble Falls, TX 78654

Gerry C

Job Details: 08/24/2022

MR Arrived to inspect freezing freezer. On inspection notice that the moulin had moisture buildup. The moisture was running down the moulin onto the top of freezer door and icing up. Turn on the moisture control on unit to control the moisture from building up on moulin. Unit working as designed. No leaks observed during service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Georgetown, TX 78628

Lou

Job Details: 08/24/2022

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Canyon Lake, TX 78133

Andrew

Job Details: 08/24/2022

"Arrived on site to test unit for not completing wash cycles. Found drain pump was seized. Replaced pump, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Temple, TX 76501

David Z

Job Details: 08/24/2022

Arrived on site to diagnose refrigerator that isn't making any ice. Tested unit and found no response from icemaker. Customer said door was replaced on the 19th. Found DOA icemaker in door. Replaced icemaker and power cycled unit. Tested and verified proper cycle and fill. Unit now working as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Kyle, TX 78640

Kevin

Job Details: 08/24/2022

"Arrived on site and inspected dryer and found customer is experiencing a burning smell while dryer is running. Disassembled dryer and checked all components and did not see any issues. Found exterior vent is completely blocked and lint inside of dryer is making contact with element when blown around. Recommend it to homeowner that went to the exterior be cleaned by a service to prevent any further issues, job complete. 7734408702"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Austin, TX 78759

David S

Job Details: 08/23/2022

"Arrived on site to install previous diagnose parts. I gained access to the gearcase, actuator and cam. I replaced all with new. I inspected the lower harness and found the harness to the capacitor has broken. I am ordering another lower harness to be replaced, the harness is covered under warranty. ; ordrng 1 W11376227 (Lower harness)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Austin, TX 78750

David S

Job Details: 08/23/2022

Arrived on site for washer not completing the cycle. I spoke to the customer about the warranty and with this unit not being commercial approved and being used in a commercial environment. I let them know that we can service it but there will be a charge and we cannot guarantee the work. I found the unit badly out of level and the drain line not installed with a high loop. I checked diagnostics and found fault codes for out of balance and long fill. I corrected the level of the washer and secured the drain tube so it has a high loop. I ran a diagnostics cycle and found it working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waco, TX 76708

David Z

Job Details: 08/23/2022

"Arrived on sure to diagnose dryer that is not fully drying clothes in 1 cycle. Customer informed me it is heating, just not fully drying. Tested unit and confirmed good heat coming from unit. Ran vent tester and received a poor airflow rating, indicating limited airflow. Advised customer to have vents cleaned since vent hose is not crushed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near Austin, TX 78731

Luis

Job Details: 08/23/2022

"Arrived on site for cooling complaint and no ice. Found evaporator incased in ice,ran diagnostics bimetal reading closed,ran heater test passed heater powered on. Ran defrost cycle,found broken wires at door hinge,soldering and repaired wires at door hinge,advised customer to defrost unit and power back on. If defrost issue continues will need main control and ui.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, TX 78756

Luis

Job Details: 08/23/2022

"Arrived on site for no cool. Found evaporator incased in ice diagnosed unit not entering defrost ordering main control,ui control,thermistor and harness; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HV0

Near Cedar Park, TX 78613

Gerry C

Job Details: 08/23/2022

"Arrived to inspect plastic melted on burner. I found plastic had melted in the grate and then drilled onto and covered the left rear burner cap, plugging up several of the gas channels. I attempted to remove the debris, but it had melted and re-cured, creating a very strong bond. I removed and replaced the burner head and office to D2C the burner cap kit. ; ordrng 1 W11253659 (Burner Cap Set) and 1 PartW11253659D2C (Part D2C)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, TX 78634

Wesley

Job Details: 08/23/2022

Arrived onsite and found unit operating with gaping and in need of heat treatment and silicone treatment. Used heat fun to treat gaskets and used maintenance supplied silicone to repair 16th inch gap. Along bottom horizontal mullion.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Seguin, TX 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for not drying properly, customer stated that it takes about 4 cycles to dry clothes, ran vent test and got a complete restriction, pull dryer back and noticed vent hose being blown up with air, provided customer with dryer vent wizard number to clean vent ASAP, advised customer not to run unit until vent has been cleared, at this time job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Belton, TX 76513

Tyler

Job Details: 08/23/2022

Arrived on site for washer needing previously diagnosed ui control. Upon arrival installed part and tested unit. Found no errors and full functionality had been restored call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS08

Near Seguin, TX 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for frost buildup in freezer, tested unit found evaporator completely frozen over, put unit into diagnostics and the heater is activating but not staying long enough in defrost cycle, defrosted evaporator, replaced thermistor and control box, all components engaging properly, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/23/2022

Arrived on site for washer leaking during rinse cycle. Upon arrival confirmed issue. After further testing I found cause of failure was in fabric dispenser. Installed new dispenser and found no leaks. Call complete

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Harker Heights, TX 76548

Tyler

Job Details: 08/23/2022

Arrived on site for washer not advancing through cycles. Upon arrival confirmed complaint and found f7e6 in diagnostics. After further tests I found major leak from gearcase coating all components under unit. Couldnt safely remove agitator from tub asm

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Cedar Park, TX 78613

Gerry C

Job Details: 08/23/2022

"Arrived to install previously diagnosed and ordered parts. I unplugged the unit and verified the three-way-valve (TWV) could be heard having difficulties going to the default all-open position after power reset and then removed and replaced the faulty coil assembly. I installed the replacement and performed testing and found the audible issues were fully corrected and positive actuation could audibly be detected, including the sound of the flow of refrigerant to the correct evaporators within test mode. I advised the CX to monitor temperatures and if there are further issues, the TWV mechanical assembly would be required. No leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model MVWB855DW0

Near Bee Cave, TX 78738

Kevin

Job Details: 08/23/2022

"Arrived on site and found saved error codes F0E2, F7E3. Ran all functions in manual diagnostic cycle and everything passed, test 51 and calibration 52 will also pass. Customer experienced issue with delicate cycle. Began delicate cycle and it started at 47 min, jumped to 53 then 54 progressed to 44 min sat idle for 5 min then drained. Went from 34 then 38 min added some water at 37 min then sat idle drained at 36 then sat idle, drained again dropped to 34, then dropped to 27 drained again at 26 ran drain pump for several minutes then raised to 28 min and added water then raised to 35 min. Spoke with techline and Reported everything observed and they said it was likely a logic problem in the control board 7734423036.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QMB01

Near Lakeway, TX 78734

Luis

Job Details: 08/23/2022

"Arrived on site for no lights. Ui reading door open,checked switches,rocker arm engaging switches correctly,opened doors switches disengaged,reset power from master switch,tested door operation and switches unit working as designed.

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Pflugerville, TX 78660

Wesley

Job Details: 08/23/2022

Arrived onsite and repaired unit by replacing repair kit parts and removing bead caught in he tread. All else checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Lakeway, TX 78738

Luis

Job Details: 08/23/2022

Arrived on site. Per tech support replaced freezer door and brackets tested door operation good. SR#7733619313

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, TX 78728

Scott

Job Details: 08/23/2022

"Arrived on site for washer flashing . Ran diagnostics got latch and drain error . Replaced latch . Reran diagnostics latch make loud thunk but didnt latch and went back to flashing control. Ordering control drain ,control and latch . Will install pump first . No water leaks detected. ordrng 1 W11414731 (Latch) and 1 W11428994 (Control)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Kyle, TX 78640

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for flames to high. Test unit and found left burners high on low. Adjusted flames test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Cedar Park, TX 78613

Scott

Job Details: 08/23/2022

"Arrived on site for fridge not cooling properly. Found FZ evap covered in frost . Defrost evap. Ran diagnostics. Fan ,and heater are checking normal. Advised customer about making sure about load FZ and making sure door is closed . job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78738

Leonardo

Job Details: 08/23/2022

Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.

We serviced a

MAYTAG RANGE

Model MER8800FZ5

Near Taylor, TX 76574

Cliff

Job Details: 08/23/2022

Arrived on site to replace panel for range. Replace side panel and all is working properly at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Waco, TX 76708

David Z

Job Details: 08/23/2022

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Austin, TX 78758

Matthew

Job Details: 08/23/2022

Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge section warm and freezer section cool but not cold. Found evaporator completely covered in ice. Ran forced defrost to test element and element did energize. Found thermistor out of range and control not adequately performing defrost cycle. Replaced freezer thermistor and main control that includes RC thermistor. Unit is now functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Liberty Hill, TX 78642

Vincent

Job Details: 08/23/2022

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found stored error code F0E5, I then ran a diagnostics cycle and found the actuator not switching the clutch into spin. Inspected gear case for oil and found no oil on pulley. No leaks where observed during service. ; ordrng 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Jarrell, TX 76537

Paul

Job Details: 08/23/2022

JM: Arrived onsite to inspect range that is randomly turning on and beeping. I found that the self clean button was sticking and when tested the unit would beep in rapid succession. Unit had error code F2E1. Control needs to be replaced. R/R control and tested. Operational test good. Call complete.

We serviced a

KENMORE RANGE

Model 790.7550321

Near Coupland, TX 78615

Cliff

Job Details: 08/23/2022

Arrived on site to diagnose a range with an oven not heating properly. Found control not sending voltage to elements and control. Advised customer on findings and no repairs can be done.

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX00

Near Woodway, TX 76712

David Z

Job Details: 08/23/2022

Arrived on site to diagnose freezer not producing ice. Ran test 120 and found icemaker not cycling. Replaced icemaker and tested again. Found unit properly cycling. Dropped temp setting to 0 degrees. Advised customer to regularly clean condenser coils to keep Temps from heating up. Unit working as designed at this time. Call complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW0

Near Killeen, TX 76541

Tyler

Job Details: 08/23/2022

Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found ice building up around defrost/liner vent. Found drip pan not in proper position under evap coil. Also found rc door gasket broken not allowing proper seal. Will need office to reschedule once availability of parts is known; ordrng 1 242193206 (Gasket (rc)) and 1 240311303 (Washer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Kyle, TX 78640

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for no power. Test unit and found wires not making contact and junction secured connection test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Austin, TX 78701

Joe Z

Job Details: 08/23/2022

Arrived onsite for Lo Flo error code. Upon arrival ran diagnostics and also got error code. F8-E1 valve failure. When checking water pressure found about 2 of debris blocking between fill hose and valve. Cleared out all debris and test unit by operating a normal wash cycle. Unit fill and operated correctly. No leaks present at this time time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Austin, TX 78701

Joe Z

Job Details: 08/23/2022

Arrived onsite for Ice maker not making ice. Upon arrival inspected unit and found fill tube frozen. Cleared ice and reset icemaker. Unit harvested correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Georgetown, TX 78633

Gerry C

Job Details: 08/23/2022

"Arrived to inspect no cool. I found the unit slightly below room temperature and checked pressures. After equalization, the unit was 70/70 psi. I tested with the compressor running and found low at 15 of mercury and high at 225 after several minutes, likely indicating a restriction. I recovered the refrigerant and then blew it out with nitrogen and during that operation, I found reddish water within the system and exiting through the drier connector. I then pressurized system to 275 psi and it dropped to 260 in 17 minutes. There were no signs of leaks on either evaporator or any accessible tubing within the entire chassis. I isolated the Yoder loop, compressor and condenser separately and had the same loss. Due to visibility and testing of the compressor and condenser and ensuring no issues there, the unit is due to internal lines that cannot be accessed. I will refer this unit to management. No leaks observed during service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78702

Joe Z

Job Details: 08/23/2022

Arrived onsite for F8-E4. Upon arrival ran diagnostics and got error F8-E4 float switch. Inspected drip pan and had water. Found unit is installed incorrectly and leaning forward. Test unit and did not find leaks. Recommend to customer to have unit reinstalled. New mounting holes will need to be made to cabinet. Unit operates as designed.No leaks present at this time . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78717

Vincent

Job Details: 08/23/2022

"Arrived on site to install previously diagnosed parts, installed both water valves and then tested. Unit is now opals designed. No leaks where observed during service. Job completed."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Austin, TX 78717

David S

Job Details: 08/23/2022

"Arrived on site for washing machine not filling up enough in wrinkle control setting. I put the unit into a diagnostics cycle and found no fault codes. I ran a diagnostics cycle and found it working properly. I spoke to the customer about what the settings for wrinkle control are, that it doesnt auto sense itll fill to a certain setting, medium, automatically. I advised the customer to set wrinkle control to high and max fill when washing shirts. I gained access to the pressure tube and found it clear, I gained access to the gear case and pressure dome and found them in working order. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Georgetown, TX 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left stop laying on the countertop. I placed the stop,back on the rail and tested the rack functions and it is operating as designed. I recommended replacing the stops with the same stops that are on the back of the rack rails and the customer agreed to it. I removed the front stops and replaced them with rear stops and tested operation. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 08/23/2022

Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near Austin, TX 78704

Matthew

Job Details: 08/23/2022

"Arrived onsite for oven not reaching temperature. Upon arrival inspected unit. Verified supply voltage. Checked voltage from control and was good. Checked element and element had no continuity, checked resistance and was OL. Unit had failed element. Replaced element and tested. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78735

Leonardo

Job Details: 08/23/2022

Arrived on site to test unit for not starting. Test unit and found unit not filling with water. Put unit on test mode and unit fills with water but not on normal cycles. Replaced board test unit and unit filling with water but wash motor not coming on. ordrng 1 W11460946 (Sump and motor) and 1 2hour (2 hour)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW2

Near Jarrell, TX 76537

Paul

Job Details: 08/23/2022

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R control panel and tested unit. Operational test good, no leaks observed during service. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Austin, TX 78731

David S

Job Details: 08/23/2022

Arrived on site for dishwasher not washing and flashing error codes. I inspected the unit and found fault codes F9e2 f8e4 f9e1. I ran a diagnostics cycle and found water running over the right front edge. I releveled the unit and it stopped leaking. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near New Braunfels, TX 78132

Andrew

Job Details: 08/23/2022

Arrived on site to test unit for RC not cooling properly. Found RC evap thermistor was reading 57 degrees and covered in ice. Replaced evap cover kit/assembly. Unit working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JS0

Near Jarrell, TX 76537

Paul

Job Details: 08/23/2022

"JM: Arrived onsite to inspect long preheat times on range. CX reports that it is taking 30min+ to preheat to 450. I tested amp draw on both heating elements. Broil was 14.2 amps and bake was 10.8 amps. Tested at 350?, Hi-cycle 375?, low-cycle 344?. I put a -10? offset and tested again. Second cycle: Hi-cycle 364?, low-cycle 334?. The unit is now taking 15min to go from cold to 450?. Operational test good. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78746

Matthew

Job Details: 08/23/2022

"Arrived onsite for dryer display not functioning. Upon arrival inspected unit. Found LCD board has failed, although no display, keys seem to respond. Replaced console. Tested unit and unit is functioning properly. Dis however notice that the unit is experiencing poor air flow. Unit is heating but is not able to push moist air out. Recommended customer shorten vent hose to 3-4 ft and have a company do an external ventilation cleaner. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near San Marcos, TX 78666

Andrew

Job Details: 08/23/2022

Arrived on site to test unit for FC ice maker not making ice. Found something was holding gears up. Freed gears and ice maker ran diagnostics no issues. Advised customer to monitor and if issue persists recommend replacing FC ice maker. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78717

Scott

Job Details: 08/23/2022

"Arrived on site for for dead dryer . Found no voltage at block. Break was tripped . Tried Reset breaker but kept tripping . Unplugged dryer , breaker is still tripping . Advised to have electrician check breaker and outlet . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS01

Near Austin, TX 78734

Luis

Job Details: 08/23/2022

"Arrived on site for noise complaint. Ran diagnostics unit passed all diagnostic test no odd noise,ran defrost cycle passed,compressor powered on no odd noise. Possibly vibration noise when compressor runs through high speed."

We serviced a

JENN-AIR OVEN

Model JJW9430DDS

Near Lakeway, TX 78734

Kevin

Job Details: 08/23/2022

"Arrived on site and Inspected Double oven and found control panel is unresponsive, due to the age of the oven control panel is to be ordered. if replaced use control panel would not have any warranty provided by appliance express.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Georgetown, TX 78633

Lou

Job Details: 08/23/2022

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element missing the bushings. When I pulled the unit out, I found minimal water damage to the cabinets on the left and right and the sheet rock at the rear of the unit. Also found the baseboards with minimal damage (photos). Per service pointer #W11540964, I removed and replaced the element and tested. Customer advised that they would not replace the cabinets or sheet rock that has damage as its minimal. Offered to leave the old element with customer and they chose to not take it. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Waco, TX 76712

David Z

Job Details: 08/23/2022

Arrived on site to install new heater per SP W11540964. Installed heater and verified no water damage or leaks present. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Andice, TX 78628

Vincent

Job Details: 08/23/2022

"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a test cycle and tested and found no water coming in. Inspected the water line and found the valve closed at the wall, I turn it back in and tested unit is operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Taylor, TX 76574

Cliff

Job Details: 08/23/2022

Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui housing peeling allowing moisture to shore ui control. Both parts will need to be replaced to complete repairs; ordrng 1 W11460962 (Ui control) and 1 W11460908 (Ui housing)

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS

Near Burnet, TX 78611

Kimo

Job Details: 08/23/2022

Arrived onsite for range that has a front right burner that is not lighting. Upon arrival I attempted to light said burner and found that it would not. I check the ignitor and found that the spark that if produced was not traveling into the path of the gas. I adjusted the ignitor thus changing the angle that the spark traveled and now the burner works as designed job complete no leaks at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Cedar Park, TX 78613

Scott

Job Details: 08/23/2022

"Arrived on site for unit dead. Unit is getting correct voltage. Checked tod, buse fuse and 20a fuse all checked normal.conrtol is getting voltage . Not getting any voltage to UI panel. Replaced appliance control board . Unit is now powering up. Unit preheated and microwave heating water to whirlpool specs . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Round Rock, TX 78681

Vincent

Job Details: 08/23/2022

"Arrived on site for dishwasher, inspected unit and work area.set unit in diagnostics and found no stored error codes. Tested unit in diagnostics and found control losing power replaced control and tested good. Spoke to Butch from techline and I explained to him what was going on. SR#7734424041 no leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Buda, TX 78610

Kevin

Job Details: 08/23/2022

"Arrived on site and found saved error code F9E1, customer wash washing a single blanket that did not complete. Found blue wire at harness to drain pump was broken, after reconnecting it drain pump is running properly. Ran a diagnostic cycle to confirm operation, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canyon Lake, TX 78132

Andrew

Job Details: 08/23/2022

"Arrived on site to replace control and drain pump from previous diagnosis. Replaced parts, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Seguin, TX 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for no heat, tested unit found loud vibrating noise coming from the magnetron and no heat, replaced capacitor, magnetron and diode. tested unit unit now running as designed, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, TX 78155

Andrey

Job Details: 08/23/2022

"Arrived on site to test unit for burn smell, customer stated that it was taking 2 cycles to dry clothes, tested unit with vent tester and it passed, tested all sensors and all it good, removed element and found no objects on it, heater is cycling, called safety and presented my findings, SR#7733372571, was advised to call tech line and document with them, called tech line, since unit is functioning properly no additional part replacement was advised SR#7734425022, at this time unit is running as designed, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Cliff

Job Details: 08/23/2022

Arrived on site to diagnose a gas range with damaged regulator. Found regulator cracked and replaced it. Unit was not installed for testing.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Burnet, TX 78611

Kimo

Job Details: 08/23/2022

Arrived onsite for washer controls that are not working. Upon inspection I found that the unit was flashing the sensing light. I corrected this by pushing and holding the start/ cancel button for 3rds and the proceeds to test the unit and found that it operated as designed. Checked the cam and found it good I replace the shit actuator just in case it was failing and was not showing me at thei moment I time. I the ran a regular cycle on cold tap but to the fact the the cx didnt hav hot water at the house so the hot water valve was not hooked up. The unit spent a little longer in sensing maybe due to a slower then normal flow of water but the unit did work. No leaks found job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Georgetown, TX 78626

Gerry C

Job Details: 08/23/2022

"MR Arrived on site to install previously diagnosed parts. Installed blanket and toe plate on unit. Ran through test mode, running as designed. No leaks observed during service."

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Jarrell, TX 76537

Paul

Job Details: 08/23/2022

JM: Arrived onsite to inspect cooktop not heating correctly. I tested the unit and the front right inner element was not coming on correctly. I found that the front supply line for the inner element was not plugged in when I took the unit apart and needed to be plugged in. I plugged it in and the unit began operating as intended. Operational test good. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Austin, TX 78723

Joe Z

Job Details: 08/23/2022

"Arrived onsite for NO HEAT AT ALL . Upon arrival test unit and found unit is heating,just not venting. Unit failed vent test. Found vent hose kinked and a big ball of lint was clogged in hose. Cleared lint and straighten the hose. Test unit and vent test now passed. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS09

Near New Braunfels, TX 78132

Andrew

Job Details: 08/23/2022

"Arrived on site to test unit for broken outer glass on microwave. Replaced microwave, unit is heating and working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cedar Park, TX 78613

Scott

Job Details: 08/23/2022

"Arrived on site for fridge stop making ice . Found during harvest the bail arm only dropping down 1/4 -1/2 inch . Replaced IM and now arm is fully extended when harvesting . IM is properly filling . Called tech line to document ,Sr 7734418245. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78724

Joe Z

Job Details: 08/23/2022

"Arrived onsite to install previously diagnosed parts. Installed UI, owi sensor, and filter. Test unit and unit operates as designed. No leaks present at this time. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Dripping Springs, TX 78620

Luis

Job Details: 08/23/2022

"Arrived on site for fresh food not cooling. No air flow to fresh food compartment,ran diagnostics bimetal reading open,removed evaporator cover found blown bimetal. Defrosted evaporator replaced bimetal,reassembled unit checked air flow to fresh food compartment good; used 1 WP2182381 (Bimetal) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Georgetown, TX 78628

Gerry C

Job Details: 08/23/2022

"Arrived to inspect heating issue. I tested the unit and it had full function and heated as designed. I removed the unit for inspection and after discussing the issue with the CX, elected to remove and replace the magnetron, capacitor and diode. After reinstallation, I found the unit did not operate the fan in low speed during heating and it would no longer work manually as well. I removed the unit again and found the low speed connector within the fan plug assy was not fully seating and making intermittent contact, causing the fan to stop and the magnetron to stop heating via the thermistor. Magnetron, cap and diode wee required to correct likely damage from repetitive over temperature condition. Operational test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Florence, TX 76527

Paul

Job Details: 08/23/2022

"JM: Arrived onsite to inspect washer door not closing properly. I found that the latch was broken and that is why the door is not closing. R/R latch and went into diagnostics and tested component activation, manually tested door lock. Operational test good, no leaks observed during service. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near San Marcos, TX 78666

Andrew

Job Details: 08/23/2022

"Arrived on site to replace FC led module. Replaced module, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Killeen, TX 76549

Tyler

Job Details: 08/23/2022

Arrived on site for washer not spinning. Upon arrival confirmed issue customer stated unit had but found no errors in diagnostics. Found stator ohmed within specs. Found cause of failure was spin being turned off during wash cycle. After resetting u it I found u it could spin as designed during normal wash cycles. No leaks found. Reported findings to techline Andrew sr#7734423402. Call complete