Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8758 customer reviews

James C.

James C.

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site and tested operation. Customer stated she would smell gas when oven pre heating. Started oven and customer identified the smell. The odor is normal and is not a gas leak but the odor of the gas burner heating up along with the bottom heat deflector. Unit is working properly and no gas leaks found at time of service

Near Perryville Loop, , TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for no cool condition.found unit at 0 degrees in freezer and fresh food at 36 degrees. Reset control. Through all diagnostic steps. All water connections were dry.

Near Dawson Trail, Georgetown, TX 78633
Robert J.

Robert J.

WASHER MAYTAG MHW5100DW0 "Arrived on job for complaints of noise. Found the tub assembly split in half.

Near Clarence Ct, Buda, TX 78610
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer not spinning out clothes. Tilted unit up and found belt broken. Unit will need new belt to complete repair. R/S for Wednesday 2/20. Unit disconnected at this time.; ordrng 1 W11239857 (BELT)

Near E Avenue H, Nolanville, TX 76559
Robert J.

Robert J.

MICROWAVE GE JVM6172SF1SS "Arrived on job for complaints of microwave not heating. Found a bad switch,replaced switch tested functionality all operation normal."

Near Old Settlers Hay Barn St, San Marcos, TX 78666
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for water in tub after wash . Found customer is not using rinse aide . Customer instructed on the importance of . Ran diagnostics , no error codes and unit heater is coming on . Nonwater leaks detected at time of service job complete ."

Near Robert Browning St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for unit shutting on and off diagnosed faulty main control. Removed faulty control installed new main control powered unit on tested water dispenser unit working as designed.

Near Remuda Trail, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install new LH RC door to french door refrigerator from prior tech’s diagnosis. Removed warped door,installed new door and used existing dispenser,ice chute and ice door cover. Installed new ice door. Reassembled and tested. Ice and water dispenses as intended. No other issues found. All water connections were dry at time of service."

Near High Chapparal Dr, Copperas Cove, TX 76522
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL GU3600XTSY2 "Arrived on site for dishwasher not starting . Found key pad dancing and buttons all worn down . Also roaches in control more then likely . Key pad is NLA. no water leaks detected at time of service ."

Near Roosevelt Ave, Austin, TX 78756
Diego G.

Diego G.

WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)

Near FM306, Canyon Lake, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)

Near FM306, Canyon Lake, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)

Near FM306, Canyon Lake, TX 78132
James C.

James C.

MICROWAVE GE JKP90SP4SS Arrived on site to install new control. Installed new control and found no display. Inspected control and found the ribbon has come loose from the board. I will need to reorder the control to complete repair. All other functions test good. Collected service call fee which applies to quoted repair; ordrng 1 WB27T11249 (main control board)

Near N Ridge Cir, Leander, TX 78641
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4616FW0 Arrived onsite to removed and replace damage PTS switch. Replaced switch and tested unit. Unit starts as intended. unit also tumbles and heats as intended. No other issues found.

Near Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker. Turned on water and tested for leaks. I found all water connections dry at time of service and no leaks from ice maker after repair. Job complete

Near Tanager Pass, Leander, TX 78641
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW1 Arrived on site and replaced console which came with updated harness. All else checks good.

Near Bridie Path, Pflugerville, TX 78660
Kevin B.

Kevin B.

RANGE WHIRLPOOL SCS3014LS02 "Arrived on site and delivered part to be installed by a plumber, job complete"

Near Hopeland Dr, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace door. Found the wrong door was ordered. Ordering left side stainless steel freezer door to complete.; ordrng 1 LW10898312 (FREEZER DOOR )

Near Mary Max Circle, San Marcos, TX 78666
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite to remove and replace control on OTR microwave from prior visit’s diagnosis. Removed and replaced control assembly. Reassembled and tested. Light turns on and off as intended.

Near Colonel Dr, Killeen, TX 76549
Scott  M.

Scott M.

OVEN KITCHENAID KEBS207SSS0 "Arrived on site for uneven temps and unknown error code . Found stuck key pad error , only for lower oven . Tossed breaker , cleared error code . Ran temp check and found temp a bit high , recalibrated . Job complete ."

Near Bremen St, Austin, TX 78703
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2427DS01 "Arrived on site for customer complaint of error code f2e1, found faulty control panel, I replaced panel, unit tested good."

Near Chama Trace, Dripping Springs, TX 78620
James C.

James C.

COOKTOP WHIRLPOOL ICI500XB01 Arrived on site and inspected cooktop. I found discoloring on the right rear element. Took photos to attach to file and instructed customer that the discoloring of the top is considered cosmetic and their cosmetic warranty is only 30 days from the date of purchase. Job complete

Near Golden Eagle, Leander, TX 78641
Al R.

Al R.

DRYER WHIRLPOOL DDC4400T3WH Arrived to inspect dryer with a burning smell. Confirmed the element grounded out . Removed and replaced the heater assembly. Reassembled the unit and unit tested as designed. No lint observed at the time of service.

Near E Central Texas Expy, Killeen, TX 76541
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced freezer door. Manually tested and filled with water. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Arthur B.

Arthur B.

DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer not starting. Ran diagnostics and found error code F2E1 (UI Stuck). Clear error codes and tested UI. All buttons and features work as designed. Advised customer on how to press buttons. No other issues found.

Near Nathan Ln, Copperas Cove, TX 76522
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG745H0FS1 Arrived on site for poor heating . Ran temp checks . Found igniter prob was getting away from gas tube . Readjusted igniter and re calibrated . Renter said landlord was talking to someone at office about getting POP. renter moved in last year at end of feb/ March No gas leaks detected at time of service . Job complete .

Near E 12th St, Austin, TX 78702
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site and inspected oven and found when set to preheat igniter will fire 5 to 8 times before igniting gas. Disassembled lower panels and adjusted igniter to be closer to the bake burner. Observed oven is now igniting on the first click five times in a row. Also found customer has used aluminum foil and it has fused to the oven bottom. Recommended alternative oven liners to address cleanliness, job complete."

Near Vista Mejor Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for door issues,customer complaint is if fresh food door is opened 90° door doesn’t closed by itself, adjusted from legs door closing as designed."

Near Miramonte Cove, Austin, TX 78759
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, found multiple issues. Found recirculating pump was not recognizing water level in reservoir, and water valve was clogged not antiquate water flow. I replaced pump and valve, tested good."

Near S Canyonwood Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pump assembly and rack stop. Replaced pump and stop. Tested unit and everything is working properly at this time. Checked for leaks and there are no leaks today.

Near Red Stone Ln, Austin, TX 78727
James C.

James C.

REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on site and tested operation. I found the freezer light would not come on. Accessed light switch and found that the harness was loose on the switch. Secured harness and tested operation. Unit working properly. Job complete

Near Red Matador Lane, , TX 78628
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found drain pump housing cracked. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mc Phaul St, Austin, TX 78758
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for complaints of noise found vibration,front right roller damaged. In order to make vibration go away will need to replace roller cab. ; ordrng 1 W10803534 (screw) and 1 W11113654 (PADS) and 1 WPW10304659 (roller-cab)"

Near Turtle Creek Dr, Kyle, TX 78640
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to diagnose a microwave that is making a clicking noise when fan turns on and off. Found no mechanical failures with unit today and homeowner is hearing the air baffle moving on top of the microwave. Advised homeowner baffle is necessary to keep items and animals from entering microwave vent. No further repairs are needed at this time and all is working properly.

Near Red Sparrow Street, Austin, TX 78729
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for panel replacement and complaints of no drying, found control not sending voltage to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"

Near Bardella Dr, Leander, TX 78641
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIS18NNXW0 Arrived on site for no ice condition. Observed unit in the slab formation cycle. Unit made 1/10 of the slab it should make. Will order a compressor and filter dryer. Office will reschedule due to sealed system.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near Verde Vista, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site for water leaking from drip pan. Disassembled freezer compartment found water not draining correctly to pan. Installed drip pan correctly to evaporator bottom,followed instruction sheet,ran water through pan water draining correctly to pan in compressor compartment. Reassembled,bled unit powered unit back on unit working as designed"

Near Pool Canyon Rd, Austin, TX 78734
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace wash motor, dispenser, and wheel, after replacing, unit tested good."

Near Lonely Pine Cove, Driftwood, TX 78619
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete

Near Boomerang Ct, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete

Near Boomerang Ct, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete

Near Boomerang Ct, New Braunfels, TX 78132
Wesley P.

Wesley P.

OVEN KITCHENAID KSDB900ESS2 Arrived on site and found unit operating as designed. Was advised of intermittent fan rattle. Advised that heat shifts the cabinet and can cause intermittent noise. All running quietly and smoothly at time of service.

Near Honeysuckle Ln, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no water. Found tube disconnected from pump,installed tube to pump. Ran diagnostics found no water entering reservoir good voltage at valve and valve is energized. Removed valve,found no water entering valve. Customer will need to have a plumber find source of no water to line connection"

Near Manana St, Austin, TX 78730
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site or frost in the fresh food section of the refrigerator. Found a communication problem with the user interface communicating with RC evap thermistors. Replaced user interface and thermistor wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Freeman Park Dr, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on job to replace freezer door. After replacement tested operation, functionality normal."

Near Towhee Dr, Buda, TX 78610
Lou S.

Lou S.

MICROWAVE MAYTAG MMV4205FZ01 "arrived on site to inspect microwave not functioning. Upon further inspection, the customer advised that sometimes the interior light won’t come on when the door is open when they close the door, the unit won’t work. I inspected the control and it appeared to be good. When I went to remove the upper interlock, I find that the screw test holds it in place was stripped out. I was able to removed and replace the bottom switch/interlock. I am ordering the interlock screws and scheduled return service for 02/19/19. ; ordrng 4 8169479 (screw)s"

Near Southwestern Trail, Round Rock, TX 78664
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite. Customer advised icemaker is working and no work is needed to be performed.

Near Marsh Cove, Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Arrived on site for customer complaint of doors not being level, I adjusted doors, unit tested good."

Near Lbj Dr, Johnson City, TX 78636
Robert J.

Robert J.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of burner flame incorrect. Found burner cap defective. Will order cap; ordrng 1 W10881749 (cap-burner)

Near Gunnison Way, Kyle, TX 78640
Diego G.

Diego G.

WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"

Near Bentwood Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"

Near Bentwood Dr, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"

Near Bentwood Dr, New Braunfels, TX 78130
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect microwave not operating. I found that the UI console was not responding when pressing the oven or microwave buttons. I removed and replaced the console and attempted to test, but due to the unit needing to be programmed into the WiFi, I was unable to test. All of the keys on the UI operate as designed, but when attempting to test the microwave and oven, the unit would show a message on the display telling me to connect to the WiFi. Customer to set up WiFi. Job completed."

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

DRYER SAMSUNG DV5471AEWXAA Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element open. Replaced heater assembly and tested unit. Found all is functioning properly at this time.

Near Barley Cove, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on sote for unit with crack, repaired with kit and tested good, no leaks on site"

Near S Rainbow Bridge, Cedar Park, TX 78613
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer bounced around when spinning. Confirmed issues. Found inner basket that was replaced back in Aug 2018 has warned prematurely causing wobble inside basket. Ordering inner basket and returning with gearcase and suspension. R/S for Wednesday 2/20. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)

Near Broken Bow, Fort Hood, TX 76544
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDS03CTBL0 Arrived on site to diagnose a dishwasher with a door of the swelling down to heavy. Found link cables for counterbalance system failed and broken. Replaced both cables and pulleys and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Deep Brook Dr, Austin, TX 78726
Al R.

Al R.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher Not dispensing properly. Confirmed the complaint and removed and replaced the dispenser. Reassembled and unit tested as designed. All water lines were dry at the time of service.

Near Windmill Hill St, Waco, TX 76710
Scott  M.

Scott M.

WASHER GE GTW485ASJ0WS Arrived on site for not draining spinning . Units pump is just humming . Not pumping any water and water was sitting in tub. Replaced drain pump . Tested unit as well as ren diagnostis test . All checked normal . Job complete .

Near Cll Limon, Austin, TX 78702
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for customer complaint of unit not cleaning dishes well, found some hard water build up, but unit tested good. Instructed customer to use dishwasher magic, and change soaps."

Near Ocelot Trail, Blanco, TX 78606
Joseph C.

Joseph C.

DRYER KENMORE 110.730241 "Arrived on site for “unit will not start” complaint. Inspected unit and found broken drum belt. Removed and replaced with repair kit. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Avenue D, Austin, TX 78751
Robert J.

Robert J.

OVEN KITCHENAID KGSA906PSS00 In order to replace wiring harness and latch will need to gain access under cook top. Attempts will cause additional damage and require multiple parts. Installed control board and still do not have display.per conversation with CS-no further attempts will be made..

Near W San Antonio St, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor. Ordering motor. ; ordrng 1 2315546 (motor) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH)"

Near Black Wolf Run, Austin, TX 78738
Steve C.

Steve C.

COOKTOP JENN-AIR CVEX4270B Arrived on site to replace the switch and light due to not turning on. Replaced both parts and tested the unit. Unit works properly and job complete.

Near Lost Maples Trail, Georgetown, TX 78633
Diego G.

Diego G.

OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"

Near Cedar Rise Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"

Near Cedar Rise Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"

Near Cedar Rise Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site I found the washer is blinking center light, there is water in the tub. Set washer into a diagnostic cycle and water drained out properly. Ran all functions in manual diagnostic, everything checked good, ran a calibration cycle and it passed. Ran a automatic test cycle and it also passed. Could not determine a reason for the washer not completing the original cycle. No water leaks from connections at time of service, collected service fee."

Near Post Rd, Austin, TX 78704
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to replace sump assembly, after replacing parts unit tested good.

Near Turkey Creek Ln, Johnson City, TX 78636
Al R.

Al R.

DISHWASHER WHIRLPOOL DU810SWPU3 Arrived to inspect dishwasher with no power. I checked the breaker box and couldn’t find a power source. I removed the inner door and checked power at the door switch. Got none. I removed 5he junction box cover and the connections weren’t connected properly. I reconnected the wires with the nut and unit powered on. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near S Rita St, Waco, TX 76705
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found the drain pump running but water is not draining. Inspected hoe and found the check valve was blocking the flow of water. Corrected check valve and tested for proper draining. U it now draining properly and all water connections dry at time of service. Job complete

Near Tamarac Trail, Leander, TX 78641
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not heating, found high voltage issue, I replaced magnetron, capacitor, and diode, unit tested good."

Near Brittany Point Ln, Austin, TX 78738
Tyler B.

Tyler B.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived back on site for prior ordered parts, replaced membrane and knobs, panel was scratches, looked to be used. Will need new one to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10885068 (panl-cntrl)"

Near Orange Flower, Austin, TX 78729
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and replaced failed gearcase and oil damaged cap actuator and cam. All else checks good. Unit is now operating as designed.

Near Ice Age Trails St, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for no water no ice, found valve stuck, replaced valve and tested good, no leaks on site . Cust has leave behind from prior work"

Near Running Water St, Georgetown, TX 78633
Diego G.

Diego G.

WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hedgestone, New Braunfels, TX 78133
Diego G.

Diego G.

WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hedgestone, New Braunfels, TX 78133
Diego G.

Diego G.

WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Hedgestone, New Braunfels, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and used rollers clips and rivers to repair unit. Also installed water hose.

Near Routenburn Street, , TX 78653
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE234GPS "Arrived on site for rack falling down, found right track come apart at weld, replaced both tracks, leveled unit, and tested good. No leaks on site"

Near Unity Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MHW9000YG0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the bellow ad while I had the unit apart, I checked the drain pump and found a large amount of debris inside. I removed the debris and put the unit back together and tested. Unit operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."

Near Sea Ash Cir, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is not cooling. Tested parts and components and found no mechanical failures at this time. Advised customer they may be catching it during or after a defrost cycle and recording unusual temperatures. As unit was not plugged in initially when we arrived I was not able to test for defrost failure. Advise customer if problem persists to leave unit running for at least 24 hours prior to scheduled service date.

Near Mc Phaul St, Austin, TX 78758
Al R.

Al R.

WASHER GE GTW460ASJ4WW "Arrived to inspect unit not draining. Attempted service test mode and unit did not respond. Removed and replaced the Control, reassembled and unit tested as designed..All water lines were dry at the time of service JOB COMPLETE"

Near Breezy Dr, Waco, TX 76712
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice maker fill tube has split, took one picture. There is no water flow through water dispenser, customer has experienced freezing items in the fresh food section, raised temperature 2° overall and will need to bring back new waterline, permagum , reservoir, and valve to ensure repair on the next visit; ordrng 1 212643 (sealer-gum) and 1 67006317 (tube-water) and 1 W10753488 (reservoir) and 1 W11043013 (valve)"

Near Martha Drive, Buda, TX 78610
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site and inspected cooktop and found all igniter’s are operating properly, sparking on every burner is normal do to ball valve the switches being in series. Job complete"

Near Mendocino Ln, Austin, TX 78737
Lou S.

Lou S.

DRYER WHIRLPOOL WGD7500GW0 "arrived on site to inspect dryer door not closing. I found that the customer had duct tape holding the door closed. Removed t(e tape and tested the door and I could feel that the catch/strike were not tight when closed. I removed and replaced the inner/outer door assembly and tested and the door is closing tightly like it should. Turned the unit on and the door is sealing properly as well. No lint observed during service, job completed."

Near Sara Dr, Round Rock, TX 78664
Steve C.

Steve C.

RANGE FRIGIDAIRE FGEF306TPFA Arrived on site for the unit has a hole on the upper oven. Found the upper oven has a hole about the size of a quarter. The whole is located on the bottom liner and is unrepairable. Called Frigidaire complaint #82393235 Frank And advise the unit is unrepairable. Advise the customer to call Frigidaire.

Near S Sunshine Ln, Little River-Academy, TX 76554
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC23C8EYB02 "Arrived on site for no water or ice,found frozen reservoir customer will defrost unit to defrost water reservoir. Charged service call fee"

Near Gaston Pl Dr, Austin, TX 78723
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived onnsite and found timer broken. Replaced timer. All checks good. Unit is now operating as designed.

Near Settlers Valley Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER GE GTW485ASJ2WS "Arrived on site for “stopped working” complaint. Inspected unit and found gearcase leaking and shifter mechanism failed from being shoted, from water leak. Removed and replaced gearcase, shifter and clutch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Higinia Run, Del Valle, TX 78617
Steve C.

Steve C.

REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ambrose Dr, Salado, TX 76571
Luis M.

Luis M.

WINE COOLER JENN-AIR JUW24FLERS00 "Arrived on site for light staying on. Diagnosed faulty light switch,removed faulty switch installed new switch tested light operation unit working as designed."

Near Post Oak St, Austin, TX 78704
Steve C.

Steve C.

DISHWASHER AMANA ADB1100AWB4 Arrived on site for the unit will not wash dishes properly. Tested the unit and found the Lower spray arm is melted and causing it not to wash the dishes properly. The sump and motor is working properly and the rest of the spray arms are in good condition.; ordrng 1 WPW10319027 (spray arm)

Near I-35, San Antonio, TX 78233
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site for “broken microwave door handle” complaint. Inspected unit and found to be sitting loose in mount. Tightened mounting screws. Actual complaint is that unit won’t run half the time. Ordering new switches and interlocks. Return for repairs on 02/20.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock TOP) and 1 WPW10156813 (interlock BOTTOM)

Near Kulmala Ln, Austin, TX 78741
Lou S.

Lou S.

DRYER AMANA NED4655EW1 "arrived on site to inspect dryer with no operation. I found that was plugged in and the timer was on, but it had no power. I verified voltage at the outlet and terminal block. I removed the back panel and tested ohms to the element, cutoffs, fuse and thermostat. I found the element was badly damaged and had arced against the heater box and appears that the coils broke off and started a small fire. The fuse and cutoffs were open as well. The thermostat was good. I removed and replaced the element, fuse and cutoffs. I removed the front panel and drum to inspect the inside of the unit and found a small area in the back left corner where a fire had been. I advised the customer of my findings and they advised that they knew about the fire. I removed and replaced the dryer kit due to the back left roller was damaged. Put the unit back together and using a dryer vent test, I tested the airflow. The unit failed so I advised the customer that the vents would need to be

Near A.W. Grimes Blvd, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB880BW0 Arrived on site and inspected washer hey found residue in the bottom of the tub and on the outside of the basket. Remove basket and customer power washed it while cleaning out tub. No water leaks from connections at time of service.

Near Brighton Ln, Austin, TX 78737
Scott  M.

Scott M.

RANGE KITCHENAID KSDB900ESS1 Arrived on site for bezel and error code . Found bezels falling off . Ran diagnostics and found keypad error codes . Some keys are not responding to commands . Ordering bezels and returning with console . Will have a fridge to return on as well . ; ordrng 5 W10814133 (bezel-knob)s

Near Westover Rd, Austin, TX 78703
Tyler B.

Tyler B.

MICROWAVE FRIGIDAIRE FPMO209RF "Arrive d on site unit with no display, unit will need control to complete repair, office to RS due to open house ; ordrng 1 5304503437 (CONRL ) and 1 CNOTE (OFFICE RS)"

Near Sarazen Loop S, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL MHW5500FW1 Arrived on site to diagnose a washer that is knocking during spin cycles. Found air trap hose on top of washer has a broken mounting. This is causing a loose hose and knocking sound during vibration. Hose will need to be replaced to complete repairs. Return date is set for 2/22/19 per homeowners request.; ordrng 1 WPW10568614 (hose)

Near Mingus Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER MAYTAG MDB8969SDM2 "arrived on site to inspect dishwasher noises. I placed the unit in diagnostics and tested with no error codes showing. When the motor came on, it began to make a loud rumbling noise. Checked voltage to motor and checked ohms to motor and all were good, but it continued to make the noise throughout diagnostics. Also, I found that the upper rack tracks were badly bound and the rack adjusters were broken causing the rack to fall off track. Also found that the lower rack wheels were falling off. I am ordering the upper rack adjuster assemblies, both tracks and lower rack wheels and a CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 4 W10195416V (dish rack wheel)s and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10251047 (cover)s and 2 WPW10609586 (support)s and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)"

Near Braesgate Dr, Austin, TX 78717
Thomas L.

Thomas L.

WASHER MAYTAG PAVT244AWW Arrived on site for washer that will not drain or spin. Found that the unit has a locked up pump and drive motor and a burnt belt. ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt)

Near E Pecan St, Burnet, TX 78611
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Found ice covered on evaporator cover. Needs to be thawed so it can be safely diagnosed.; schdld next appmnt for 2/18 MON !

Near Bonita Vista Dr, Buda, TX 78610
Joseph C.

Joseph C.

WASHER GE GTW330ASK3WW "Arrived on site for “poor wash performance” complaint. Inspected unit and found water level too low. Ordering new control and switch assembly. Not able to set return schedule, due to disposition of parts ordered. Unit was unbalanced. Advised customer to level unit. No leaks detected, at time of service.; ordrng 1 WH12X26804 (SWITCH ASSEMBLY) and 1 WH18X28176 (CONTROL)"

Near N Kirtley Rd, Smithville, TX 78957
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FC2 "Arrived on site for Unit not starting . Ran diagnostics found 2-1, 5-4,5-1. Controls are dancing and changing bye themself . Will need to order console . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 W11162441 (CONSOLE )"

Near Austin St, Bastrop, TX 78602
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDS30FXSS3 "arrived on site and set dishwasher into diagnostic cycle and found wash motor is not spraying. Tan also does not appear to be running. Call need to bring back control board also. Will need to replace items one at a time until repair has been found; ordrng 1 WPW10469575 (vent) and 1 WPW10780877 (pump&motor)"

Near Bruton Springs Rd, Austin, TX 78733
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for noise complaint. Let unit run through a cycle noise is ice slab breaking free from evaporator plate when hot gas valve is energized. Replaced solenoid prev tech ordered called tech support unit working as designed customer can call into customer support if unhappy per tech support sr# 7723970585CNOTE SEE STICKY NOTE; ordrng 1 SEESTICKYNOTE

Near Parkside Rd, The Hills, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found pad had come of door and we had a repeat symptom of door not staying up. Ordering pad to repair. ; ordrng 4 WP8268961 (pad)s

Near Fieldgate Dr, Austin, TX 78753
Arthur B.

Arthur B.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)

Near N 7th St, Copperas Cove, TX 76522
Wesley P.

Wesley P.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site and found chimney needed. Ordered new chimney as one sent is defective. All else checks good. ; ordrng 1 W11240046 (CHIMNEY)

Near Lathrop Avenue, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit that will not complete cycles. Arrived and unit was unplugged. Plugged the unit in and the control instantly activated the drain pump. There is no water in the unit. The unit will need a new control board. Cannot really test unit without control so I am bringing all the other parts back on the return visit.; ordrng 1 W11116592 (cntrl-elec)

Near Breezygrass Way, Georgetown, TX 78626
Steve C.

Steve C.

WASHER WHIRLPOOL WTW6600SW2 Arrived on site for the unit has the F1 error code. Tested the unit and found the unit will go in diagnostics. Found the unit will need a new control board. Also found the suspension on the unit is weak. All the water connections were dry at the time of service.; ordrng 1 W10820048 (suspension) and 1 WPW10189966 (cntrl-elec)

Near Starview Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site and inspected refrigerator and found it is not cooling, removed rear panel and found refrigerant leaking from connection , sent picture to LM. A new compressor and dryer will be needed to correct the issue. No water leaks from connections at time of service; ordrng 1 SF4804 (ACCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

Near W Slaughter Ln, Austin, TX 78749
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher with a damaged panel. Found control panel scratched and toe plate missing retaining nuts. Both retaining nuts and control panel will need to be replaced to complete repairs. Return date is set for 2/19/19.; ordrng 1 W11302464 (PANEL) and 2 WPW10503548 (retainer)s

Near Emeralds Dr, Burnet, TX 78611
Diego G.

Diego G.

OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call

Near W Market St, Lockhart, TX 78644
Diego G.

Diego G.

OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call

Near W Market St, Lockhart, TX 78644
Diego G.

Diego G.

OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call

Near W Market St, Lockhart, TX 78644
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no cool condition. Found that the unit was totally dead. Voltage to unit is correct. Turn the power off to unit for 5 minutes in attempt to reset control. This made no difference. There is power to the main control board not out of it. Will order control and user interface in case it is needed as well. All water connections are dry.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (USER INTERFACE)

Near Rocroi Drive, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW9451XW00 Arrived onnsite and found front load tub bearing broken

Near W Parmer Ln, Austin, TX 78727
Lou S.

Lou S.

RANGE KITCHENAID KSGB900ESS2 "arrived on site to inspect range UI. Upon further inspection, I found that when pressing the #6 on the UI panel that it did not respond. I attempted several times and it responded intermittently. When I went to replace the control panel, I found that he knob bezels were glued on. I advised the customer of my findings. I am ordering the bezel kit (5 included in kit) and CNOTE LSO and will return with prescreened parts. I scheduled return service for 02/21/19 per customers availability. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 1 W10814133 (bezel-knob)"

Near Edelweiss Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for cook top not working . Found terminal block burned up . Checked outlet voltage is correct . Will need terminal block and HARNES and control if needed .Please call to set return visit ; ordrng 1 W11122560 (CONTROL) and 1 W11219895 (HARNESS) and 1 WP3400029 (nut) and 1 WPW10245259 (block-term)

Near Murchison Dr, Cedar Creek, TX 78612
Lou S.

Lou S.

DRYER WHIRLPOOL WGD7500GC0 "arrived on site to inspect dryer not heating. I found that the thermostat and coils were open after testing ohms with my multimeter. The unit turns on and the drum/motor turn, but the Ignitor is not coming on due to the thermostat/coils not functioning. I am ordering the thermostat, coils, and Ignitor. The burner that was prescreened was defective due to the Ignitor being broken. No lint observed during service and no gas leaks detected during service. Scheduled return service for 02/18/19 and customer requested first stop 8am.; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WP3391912 (thrmst-fix)"

Near Marfa Lights Trail, Round Rock, TX 78664
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit. Found dryer house venting clogged with no air flow. Advised to have house venting cleaned out. Removed dryer tube off the house connections. Good air flow coming from dryer. No other issues found.

Near Coal Oil Dr, Killeen, TX 76549
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site and repaired no heat condition by replacing mag cap and diode.

Near N Lamar Blvd, Austin, TX 78753
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found no ice production, found icemaker has failed after replacing icemaker down there is still no voltage. Remove harness on freezer door switch and after reconnecting icemaker is running. If situation happens again will need to bring back door switch to correct issue. No water leaks from connections at time of service, job complete."

Near Emerald Fields Ln, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for broken drain hose. Replaced drain hose test unit for leaks no leaks present at this time job complete

Near N Bluff Dr, Austin, TX 78745
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW0 "Arrived on site to replace gear case .was unable to complete repair , tub has plastic spammer nut .unable to remove nut . will have to cut nut off .Will need to order new nut . Please call to set return; ordrng 1 W10909670 (SPANNED NUT )"

Near Duck Pond Rd, McDade, TX 78650
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to test unit for unit not heating. Test unit and found heating element not coming on. Found element opened, replaced element test unit and unit test good job complete unit heating."

Near Hamilton Ave, Austin, TX 78702
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4800XQ4 Arrived on site to diagnose a washer that will not start. Tested unit and was not able to duplicate any failures to machine at this time and unit had no saved error codes and diagnostics. No repairs are needed at this time. Advised homeowner service fee would be good towards repairs for 90 days.

Near Co Rd 340, Burnet, TX 78611
Robert J.

Robert J.

WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of loose agitator. Tightened agitator but found cap damaged. Will use cap on return visit. Please send RJ back out.; ordrng 1 W11111466 (CAP)

Near Tailwind Dr, Kyle, TX 78640
Diego G.

Diego G.

DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"

Near W Kingsbury St, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"

Near W Kingsbury St, Seguin, TX 78155
Diego G.

Diego G.

DISHWASHER MAYTAG MDB6769AWS5 "Arrived on site. Checked for door issues. Found pads missing from hinges allowing grinding noise to occur. Installed pads on both hinges and cycle, all functions tested OK. No leaks present. Job complete"

Near W Kingsbury St, Seguin, TX 78155
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer not filling up on deep water wash cycle. Service tested the unit and got Sensing, wash, done error code. Replaced the actuator and cam.Calibrated the unit and now unit operates as designed."

Near Canyon Heights Rd, Belton, TX 76513
James C.

James C.

COOKTOP JENN-AIR JED8430BDS Arrived on site and tested operation. I found the front right burner does not cycle off when set to lower temps. I found that the switch has shorted causing the failure. Installed new switch and tested. Unit now working properly. Job complete

Near Thurman Rd, Lago Vista, TX 78645
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace the Orion board per previous tech due to unit powering off. Replace the Orion board and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Doves Landing Ct, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of loud noises coming from inside refrigerator. Tested unit and found diffuser making loud chugging noises. Removed and replaced diffuser. Reassembled. Found no more noises coming from new diffuser. No other issues found. All water connections were dry at time of service.

Near Sunrise Hills, Lampasas, TX 76550
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for customer complaint of upper rack falling and dishes melting in dishwasher. Tested unit. Found element hot even when starting cycle. Also confirmed upper rack brackets broken. Ordering new each adjuster kit and returning with control and heater. R/S for Monday 2/18. All water connections were dry at time of service.; ordrng 1 W10712394 (adjuster)

Near County Rd 2200, Lampasas, TX 76550
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL JED8430ADB "Arrived on site and inspected cooktop and found no power Sound right rear switch is shorted out, attempted to replace but a new one is defective and did not Restore power. Original switch is no longer available due to the age of the cooktop. Spoke with MS and CS no charge to customer a proper diagnosis cannot be given. Job complete."

Near Ogden Dr, Austin, TX 78733
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL VWU37UC0FS0 "Arrived back on site for unit vent not working correctly, R&R control buttons and tested good."

Near Freeman Park Pl, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to install previously ordered parts. I removed and replaced the UI and Ice Door. After reassembling the unit, the ice motor still did not come on. I called Whirlpool and spoke with Kathy. I ran DC checks at the board and the auger motor. We determined the left door switch is a single throw switch, which is the incorrect part for this model. I will order 2 light switch kits, which are double throw switches. Customer advised Kingdom Appliance removed and replaced them and the unit has not worked since the repair.Left double throw door switch.Light switch kit 12002464Needs more work.; ordrng 2 12002464 (LIGHT SWITCH KIT)s"

Near Waterford Dr, Killeen, TX 76542
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit not washing or drying and complaints of small leaks from door . Tested unit and unit didn't not pump. Replaced control and still did not pump, replaced pump and motor, while inside door saw water traces of disp leaking, replaced dispenser and tested good, no leaks on site"

Near Rhiannon Ln, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived to inspect dishwasher not drying properly. Instructed the customer about purging the hot water, soap usage and using all settings on unit. Customer purchased unit on 1/10/19. JOB COMPLETE."

Near Bent Oak Dr, Temple, TX 76502
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect range with damaged trim on the left door trim. I confirmed the complaint and attempted to repair the trim. Customer was not pleased with the repair and opted to contact Lowe’s for another unit.JOB COMPLETE

Near Mikulec Dr, Killeen, TX 76542
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not stopping when close to off. Call Whirlpool Techline Ed SR#7724180636 and advised to check “X” wire (Orange) to thermostat at the heater. Removed back panel and found wire connections not secured to thermostat. Secured wire and tested. Unit now turns off as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Lakeshore Dr, Killeen, TX 76543
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement all function has returned to washer. No water leaks from connections at time of service, job complete."

Near Langham St, Austin, TX 78741
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to replace panel. Opened box and found part damaged. Will order new panel W11290627 rescheduled for Thursday ; ordrng 1 W11290627 (PANEL )

Near Little Spring Ln, Austin, TX 78737
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for unit being noisy and not heating properly. Tested unit at 350°. Found vent cover loose and vibrating. Tighten vent screws and unit now operates with the proper sound level. The temperature was about 20° to low.

Near Tradinghouse Creek St, Georgetown, TX 78633
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"

Near Oak Creek Cir, Luling, TX 78648
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"

Near Oak Creek Cir, Luling, TX 78648
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"

Near Oak Creek Cir, Luling, TX 78648
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."

Near Briar Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE FFEF3054TSG Arrived on site to test unit for cooktop on light staying on. Found switch to right front burner was shorted. Replaced switch test unit and burner getting power but not coming on. Will order new burner 5304510566 also broken light lens ordering new one 316557300 rescheduled for Monday 2/18. ; ordrng 1 316557300 (LENS LIGHT ) and 1 5304510566 (RIGHT FRONT BURNER )

Near Mulford Cove, Austin, TX 78741
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."

Near Briar Ln, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

OVEN IKEA IBD650PXS00 Arrived on site to test unit for water in between glass. Found glass got dirty from food spilling. Removed door and cleaned glass. Job complete

Near Davis Ln, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no cool conditions. Found temperature in fresh food section was 43° and the temperature in the freezer was 16°. Exposed everything possible and could find no die anywhere. In step four of diagnostics everything worked properly but only the very first few inches of each evaporator would frost during that test which makes no sense. I believe that the valve in the suction line tubing is not moving properly to allow the proper flow of refrigerant. Will need two hours again I’ll return job. I am bringing all the original parts just in case.; ordrng 1 2HOURSEALEDSYSTEM and 1 WPW10626970 (tube)

Near Briar Park Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit fo leaks no leaks present at this time. Also found clamp missing to hold drain hoses together. Advised customer to have maintenance install a new clamp.

Near N Lamar Blvd, Austin, TX 78703
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for racks stuck in unit, unit was installed by builder, installer forced racks past stops, was able to remove. Interior has scratches that require touch up, and side covers are not installed. ; ordrng 1 CNOTE (OFFICE RS) and 2 W10536160 (cover)s and 1 W10791627 (touch-up)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Al R.

Al R.

WASHER ELECTROLUX EFLS627UTT Arrived to inspect unit with socks stuck inside. I spoke with the customer who is simply disappointed with the Engineering of the product. She does not like the fact that that unit has a gap between the Bellow in the door and small items tend to get lodged into the Bellow. Unit washes and drains clothes as designed. There were no issues on this date.Customer was instructed on loading practices and soap usage.JOB COMPLETE

Near Chapel Rd, Lorena, TX 76655
Paul R.

Paul R.

WASHER MAYTAG MHW8200FC0 Arrived onsite for the washer leaking on the inside again. Ms pointed to the fill hose in the bellow and stated water continues to drip out of it for long periods of time. I tested the washer multiple times and the valve is shutting off properly. I found the dispenser holding some water and not siphoning fully. I checked the level of the machine and found it low in the front. I leveled the unit and tested it again. The dispenser is completely emptying now. I suspect the water was puddling until it would run into the fill tube from the machine being low in the front. The unit is working as designed. Call complete.

Near Petra Path, Austin, TX 78731
Lou S.

Lou S.

MICROWAVE JENN-AIR JMV8208AAB "arrived on site to inspect microwave grill. Upon further inspection, I found that the upper grill of the unit had fallen off. I found that both mounts had broken off at the plastic. Customer advised that she contacted JennAir and they advised that the grill is no longer available. I advised the same. I found that when the grill fell, it hit the customer in the head and it landed on the range below causing damage to the UI console. I took several photos and advised the customer that someone would follow up with them soon. I am ordering the grill even though it’s no longer available. Office to schedule return service if a grill is located.; ordrng 1 53001641 (GRILL, VENT BLK)"

Near Grist Ln, Cedar Park, TX 78613
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRT108FZDM02 WRT108FZDM02 Arrived on site. Replaced damaged refrigerator and freezer doors and replaced nameplate. All checks good. Job complete

Near US-290, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no cool. Fans running compressor not running. Removed compressor cover found power harness disconnected from start device,installed harness to start device powered unit on compressor powered on unit working as designed."

Near Red Bud Ridge Ln, Austin, TX 78744
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit leaking an not drying, found gasket torn, replaced and tested good, unit will need control and latch to complete repair . Door not closing firm; ordrng 1 W11305297 (CONTROL) and 1 WPW10653840 (latch-door)"

Near Turning Stream Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for ice forming on damper cover,disconnected damper,had fan run no cold air entering around damper,reassembled damper area. Found right side of fresh food door gasket not sealing allowing air to enter fresh food. Raised left side front leg door sealing correctly. Collected service call fee."

Near Bryker Dr, Austin, TX 78703
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer that stopped working. Mr stated the unit seems to get hot but the clothes do not dry. I found an reducer adaptor with a built in screen on it installed between the house duct and flex hose plugged with lint not allowing the dryer to exhaust. I removed the reducer and shortened the duct. I tested the dryer with the duct connected and found it working as designed. Call complete.

Near Wavecrest Blvd, Austin, TX 78728
Scott  M.

Scott M.

MICROWAVE KITCHENAID KEHU309SSS06 "Arrived on site for f2e0 error . Tried breaker shut off and checked connection . Will need to order touch pad , will bring back controls if needed . Might need to check entitlement . Please call to set return .; ordrng 1 WPW10110694 (swtch-memb)"

Near Lightfoot Trail, Bastrop, TX 78602
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Diego G.

Diego G.

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near Admiral Benbow Ln, McQueeney, TX 78123
Tyler B.

Tyler B.

WASHER MAYTAG MVWB835DW3 "Arrived on site for unit leaking, found. Water valve solenoid damaged causing leak, replaced valve and housing and tested good, no leaks on site"

Near Pigeon Forge Rd, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD608ESS01 "Arrived on site for water leaking. Found filter not fully seated into housing installed filter correctly to housing. Reinserted water lines to valve and housing. RN water dispenser no leaks under unit,ran icemaker through a cycle ice dumped and filled with water checked water lines under unit no leaks or traces of water."

Near W 5th St, Austin, TX 78701
Tyler B.

Tyler B.

WASHER GE GCWN2800DOWW "Arrived on site for balance issue, found front rods blown replaced and tested good no leaks on site"

Near Adriana Ln, Hutto, TX 78634
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2430WS02 "arrived on site and found blower wheel is rattling during operation and there is a saved error code for low rpm’s, took one picture. Replaced blower wheel and noise has stopped.

Near Talbot Ln, Austin, TX 78746
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for poor washing .found wash motor failed , good voltage going to motor . Replaced sump and motor .ran diagnostic cycle unit is now operating as designed . No water leaks detected at time of service .

Near Elm Wood Dr, Elgin, TX 78621
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and found cubed ice door stuck open. Removed ice bin and found actuator arm on the ice bin is sticking. Installed new ice bin and tested. Cubed ice door now functioning properly. Job complete

Near Thunderbird St, Lago Vista, TX 78645
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC18PNZS "Arrived on site and inspected ice machine and found hose is not attached to water dispenser over evaporator plate. Water is spraying behind evaporator plate. Reattached hose and it is now running properly, no water leaks from connections at time of service, Job complete"

Near River Hills Rd, Austin, TX 78733
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC416FW0 Arrived onnsite and found clogged valve. Replaced valve and cleared lines. All checks good.

Near Werner Ave, Austin, TX 78722
Arthur B.

Arthur B.

DISHWASHER GE GDF620HMJ0ES "Arrived onsite to install new wash pump and control to dishwasher from my prior visit’s diagnosis. Removed faulty control and wash pump. Installed new replacements. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Michele Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for faulty switch,removed faulty switch installed new switch tested switch operation unit working as designed"

Near E 9th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator leaking around one of the lights. Upon further inspection, I found that water was dripping from the far right light on the water cover near the filter housing. I removed the cover to find that where the reservoir connects to the housing on the left side was cracked ad leaking water. I removed and replaced the reservoir and tested the unit by dispensing water and it operated as designed. No water leaks observed at the end of service, job completed."

Near Grapevine Dr, Cedar Park, TX 78613
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Sundance Parkway, New Braunfels, TX 78130
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for “front left burner not igniting and smells like gas leak” complaint. Inspected unit and found malformed burner head. Removed and replaced cap and burner head(left front). Found gas leaking at gas supply hose/supply nipple junction. Was not able to tighten any further. Suspect cracked bevel inside hose fitting. Gas supply hose will need to be replaced. No other leaks detected. Unit is performing as designed.

Near Swift Water Loop, Bastrop, TX 78602
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “unit making gurgling/purring noises” complaint. Inspected unit and could find no issues, at this time. Suggested to customer, to record noises, so that proper diagnosis may be made. No leaks detected, at time of service."

Near Lehigh Dr, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool and no light operation. Found unit unit totally inoperable. Reset breaker and unit now powers up. All water connections are dry.

Near Gabriel Woods Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced harness, support and user interface. Cycled icemaker and filled icemaker with water. No leaks detected, at time of service."

Near Margies Way, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site as unit would not dispense water. Removed filter and reinserted filter. Unit now dispenses water properly.

Near Martin Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC565FW1 Arrived on site for plastic pieces broken off agitator . Found agitator broken around hub . Hub is in good shape . Replaced agitator . Ran test cycle . Unit is functioning normal . No off balance detected . No water leaks detected at time of service . Job complete .

Near Willow Sage Ln, Elgin, TX 78621
Arthur B.

Arthur B.

DRYER GE GTD65EBSJ0WS "Arrived onsite for customer complaint of dryer making noises and barely tumbling. Removed front panel. Found when reinstalling last trip, idler pulley was incorrectly installed. Was able to correctly install idler pulley. Reassembled and tested. Dryer now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near N Summer St, Lampasas, TX 76550
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to replace the previous diagnosed parts. I replaced the left RC door closure. The door works as designed. There were no water leaks present at the time of service. Call complete.

Near Berthound Dr, Austin, TX 78758
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose an oven that is not healing properly. Tested upper and lower ovens and found upper oven 20° too hot, and lower oven 15° too hot. Calibrated unit properly and advised homeowner calibration is not covered under warranty. Homeowner paid service fee for trip today and job is complete."

Near Buffalo Speedway, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and defrosted fresh food evap. Installed new fan kit and new control. Tested operation and found unit working properly. Job complete

Near Austin Blvd, Lago Vista, TX 78645
Clif L.

Clif L.

RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR AMANA DRS2663BW Arrived on site for unit not cooling . Found start device not sitting right on compressor . Reinstalled start device . Compressor is kicking on . Getting frost up to 3 coil section . Job complete .

Near N Ave H, Elgin, TX 78621
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for door not operating properly. Found door had two broken friction pads. Replaced pads and door now operates properly. All water connections were dry.

Near Tradinghouse Creek St, Georgetown, TX 78633
James C.

James C.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and ran diagnostics. I found a fault code for the diverter lost position. Inspected diverter and found to have failed. Installed new sump assembly and tested operation. Unit tests good and no more fault codes. Job complete. Sump assembly covered under previous repair

Near Goodnight Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER WHIRLPOOL WHD5090TW0 "arrived on site and inspected dryer I did not find any visible leaks, spoke with builder and drive time is normal, this unit takes several hours to dry a single load. Builder will discuss with homeowner whether or not dryer will be functional for their needs before considering repair. SR7724180581"

Near Westlake Dr, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS309BSP00 Arrived onsite for the oven with a broken door glass. I found the inner glass frame cracked in half. I replaced the inner door glass. Call complete.

Near Merrybrook Cir, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator water dispenser not working. I tested the water dispenser by pushing in on the paddle and it did not dispense. I tested by pressing the measured fill on the UI and it dispensed. I removed the dispenser housing and found the paddle wasn’t set correctly. Adjusted the paddle to find that a piece was broken keeping it from seating correctly. Removed and replaced the paddle and tested and the unit still did not dispense. I removed and replaced the UI and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Ascot Ln, Cedar Park, TX 78613

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