Service History 275

We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS4
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of heating element not working. Ran diagnostics and found console light not working but heater works properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV2
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
"Arrived on site to replace previously ordered parts for microwave. Replaced magnetron, capacitor, and diode and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Pflugerville, TX 78660
Andy
Job Details: 04/15/2021
Arrived on site for range making noise when in use. Customer stated unit is still heating properly but noise is like a fan hitting something. Tested and inspected unit and found fan loose and hitting fan cover due to stripped nut from factory. Removed failed part and replaced with new and adjusted fan blades. Tested unit and all operations are normal. No gas leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site and inspected food freezing in the refrigerator compartment.Customer showed me a frozen cup of coffee.I observed frost buildup on the diffuser housing and noticed the door inside the diffuser was stuck open.Removed and replaced it and door closed on new diffuser.Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site to install previously ordered parts (rebuild).WP and I rebuilt the unit using the p
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Marcos, TX 78666
Richard
Job Details: 04/15/2021
Arrived onsite for the RC not cooling. During testing found that the refrigerator evaporator is frozen solid. Will need to follow service pointer W11092686F for frost build up on evaporator. Advised customer that refrigerator will need to be thawed out for us to service the evaporator. Ordering all necessary parts . Office to schedule ; ordrng 1 W11457241 (Service kit) and 1 WPW10389152 (Support) and 1 W11188493 (Evaporator cover) and 1 W11387386 (UI)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, TX 78741
Jacob
Job Details: 04/15/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78750
David Z
Job Details: 04/15/2021
"Arrived on site to diagnose dishwasher that was leaving some condensation in unit after cycles. On arrival inspected unit and found no rinse aid was being used, and unit has a plastic tub. Advised the customer they meed to be using rinse aid to cure the walls of the dishwasher to allow water to run into the sump and not stick to the walls. Also advised to run high temp options as this will also improve temp and dry temps.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78725
Andy
Job Details: 04/15/2021
Arrived on site for washer making noise. Tested and inspected unit and found failed control and cam. Removed failed cam and replaced with new. Ordering needed control. Office to schedule return trip. Control must come from plainsfield. No water leaks present at time of service.; ordrng 1 W11498190 (Control) and 1 Seenote (Control must come from plainsfield) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Round Rock, TX 78665
David S
Job Details: 04/15/2021
"Arrived on site for fridge having ice build up in the back of the unit. I inspected the unit and work area. I gained access to the evaporator. I found the unit off and no ice build up. I tested the thermistor, heating element, and the wiring harness all tested good. I put the unit into diagnostics and and tested the fan, compressor and heating element. All came on and worked as designed. I gained access to the control and tested all thermistors at the control. All tested good. I am replacing the control to complete the repair. The unit is working as designed job complete."
We serviced a
GE OVEN
Model JGBP33SEM1SS
Near Round Rock, TX 78681
David S
Job Details: 04/15/2021
Arrived on site for oven bake not coming on. I inspected the unit and work area. I tested the broil and found the broil coming on. I gained access to the igniter and found the igniter broken. I also found the door seal broken for the oven. I installed a new igniter. I reassembled the unit and tested it. The oven is working as designed. I am ordering the door seal to complete the repair..; ordrng 1 WB04K10021 (Rubber strip front frame)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 04/15/2021
"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, I found water in the tub and the customer advised that the unit wont drain. I pressed the start button for 3 seconds to engage the drain pump and I could hear the motor humming, but it wasnt draining the water. Removed the water from the unit and removed and inspected the drain pump and found a piece of glass inside caught in the empellars. Removed the glass and placed the unit in diagnostics. Unit is operating as designed and is draining as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78752
Luis
Job Details: 04/15/2021
Arrived on site for no cool. Powered unit on compressor powered on then shut off diagnosed a defective start device installed a new starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock
We serviced a
LG WASHER
Model WM3470HWA
Near Georgetown, TX 78626
Jonathan S
Job Details: 04/15/2021
"Arrived on site for washer still leaking after repair. Inspected unit and work area. Performed diagnostics mode and tested operation. Found cold inlet valve far left tubing leaking water ( see SD-QUICKPIC). Informed customer of finding and she stated that was the same tubing leaking. Removed failed inlet valve and installed new. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Manchaca, TX 78652
Kevin
Job Details: 04/15/2021
"Arrived on site and replaced gearcase, belt, agitator, and cam kit diagnosed on previous visit. After replacement confirmed washer is now operating properly through the diagnostic cycle. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78751
Jacob
Job Details: 04/15/2021
Arrived onsite for unit giving F9E1 error code. Put unit in diagnostics and got F9E1 draining issue. Checked the drain motor. Drain motor was good with no issues. The connector for the drain was not seated properly. Re connected wire to drain. Tested unit through automatic diagnostics test. No error codes came back. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7759AWS1
Near Austin, TX 78746
Kevin
Job Details: 04/15/2021
"Arrived on site and inspected the dishwasher and found while it is running top rack spinner is not moving. either pressure is being lost or wash motor is not running properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/15/2021
Arrived on site for refrigerator not producing ice. Inspected unit and work area. Attempted to advance ice maker and found no response. Tested incoming voltage and found present. Found failed ice maker. Removed failed ice maker and installed new.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cedar Park, TX 78613
Justin
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed parts. I installed the new evap motor, the UI, and the thermistor cover. I then put the unit into diagnostics mode and tested the fan, thermistors, and defrost. All are working as designed. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Liberty Hill, TX 78642
Justin
Job Details: 04/15/2021
Arrived on site for a wall oven that intermittently shuts off. Upon arrival the customer stated the unit will intermittently shut off on its own and they have to cycle the breaker to get it working again. They stated it happens roughly once or twice a week. I tried to replicate the issue but could not. I put the unit into diagnostics mode and found stored error code F6E0 for lost communication to UI. I found the UI and control bad. I cycled power off and replaced the UI. I cycled power on for a while and then back off. I then replaced the control. I tested the unit and preheated the oven for a while.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Elgin, TX 78621
Andy
Job Details: 04/15/2021
Arrived on site for refrigerator still not making ice. Tested and inspected unit and found water fill tube still had ice buildup. Removed tube from back and completely defrosted. Reinstalled and tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78702
Jacob
Job Details: 04/15/2021
Arrived onsite for panel to the unit having scratches. Looked at panel saw gouge/scratch. Replaced panel. No issues at this time. Job complete
We serviced a
MAYTAG DISHWASHER
Model PDB2600AWN
Near Manor, TX 78653
Matthew
Job Details: 04/15/2021
"Arrived onsite for dishwasher not cleaning properly. Upon inspection found failing pump motor and wash motor was having difficulty. Performance is intermittent. Also found lower spray arm failing.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/15/2021
"Home lost power shortly after arrival, and homeowner to contact office to reschedule. ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Manor, TX 78653
Andy
Job Details: 04/15/2021
Arrived on site for microwave smoking when being used. Tested and inspected unit and found failed transformer. Ordering needed part. Office to schedule return trip. ; ordrng 1 W10836753 (Transformer) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78748
Leonardo
Job Details: 04/15/2021
Arrived on site to test unit for unit not starting. Test unit and found latch not working correctly. Replaced latch test unit and unit test good job complete
We serviced a
KENMORE WASHER
Model 110.280817
Near Austin, TX 78738
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit getting off balance and giving an error code, I ran drain and spin test with no clothes, found LF was the error code, found failed water valve on the cold side, valve ; ordrng 1 W10364989 (Valve)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNZB0
Near Austin, TX 78746
Luis
Job Details: 04/15/2021
Arrived on site. Installed new transformer powered unit on tested transfer defective transformer ordering another transformer. Correct voltage to transformer 120vac called tech support per tech support will need new transformer and grid cutter ; ordrng 1 W10919199 (Grid cutter) and 1 WPW10485951 (Transformer)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Georgetown, TX 78626
Tommy
Job Details: 04/15/2021
Arrived onsite for previously diagnosed parts. Replaced control and tested unit is now operating as designed job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78628
Kayman
Job Details: 04/15/2021
Arrived invites to install previously diagnosed parts. I installed the RC fan assembly and the UI control I verified water flow down the drain I also vacuumed out any excess water. I powered on the unit and after reassembling the unit I could feel the RC getting cold. I advised the Customer to monitor the unit. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXWA00
Near Austin, TX 78731
Kevin
Job Details: 04/15/2021
"Arrived on site and inspected refrigerator and found it is not cooling, compressor is not running. Replaced start device and after reconnecting refrigerator to power compressor began running almost immediately.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Tommy
Job Details: 04/15/2021
"Arrived onsite for previously diagnosed parts. Upon arrival removed doors, front and drawers gained access to pantry UI harness removed replaced and put unit back together, tested unit. Unit is now operating as designed.
We serviced a
KITCHENAID OVEN
Model KEBC107KSS04
Near Austin, TX 78734
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit making loud noise during bake cycle, found failed blower, I replaced blower, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78731
Scott
Job Details: 04/15/2021
"Arrived on site , replaced assigned parts for unit . No water leaks detected at time of service. Job complete ."
We serviced a
GE REFRIGERATOR
Model GFE26JMMAFES
Near Cedar Creek, TX 78612
Andy
Job Details: 04/15/2021
Arrived on site to install previously diagnosed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Manor, TX 78653
Matthew
Job Details: 04/15/2021
Arrived onsite for range error code F1E0 internal board failure.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS
Near Austin, TX 78717
David S
Job Details: 04/15/2021
"Arrived on site for dishwasher leaking from the door. I inspected the unit and work area. I found the spray arms in good condition. I gained access to the interior of the door and found the vent leaking. I am ordering the bezel, seal and vent to complete the repair. ; ordrng 1 W11025634 (Deflector) and 1 W11184028 (Gasket) and 1 W11414073 (Vent)"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS02
Near Pflugerville, TX 78660
Kayman
Job Details: 04/15/2021
Arrived onsite for wall oven no power upon inspection I found the thermal fuse blown. I used the provided mini multi amp breaker to bypass the thermal fuse. I accessed the main control. I tested the bake and broil relay both were outputting correct voltage but the unit would display f1e1. According to the techsheet I am to replace the MRC when this error occurs. I found 120 VAC outputting from the control to the fan motor but no fan function in preheat. The unit would only work for about 60 secs before displaying F1E1. The unit will need a blower fan main control and thermal fuse to complete the repair. I will need to re order the fan and return for service. Office to R/S due to part availability. ; ordrng 1 WPW10641253 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Salado, TX 76571
Lou
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the outer door being damaged, I removed and replaced the outer panel and test3d the door closure. I found the door continued to not close properly. After further inspection, I found both door hinges were bent. Also found the 3rd level rack did not slide out all the way due to not being installed correctly. I pulled the unit out and removed the 3rd level rack and adjusted it and tested. I found the tracks were bent and the right stop is broken beyond repair. Also found the unit is not leveled correctly as the tile flooring does not go back far enough for the leveling feet to rest. Customer is going to provide more flooring to be able to level the unit. Also, mounting brackets are not correct. I am ordering both door hinges, both mounting brackets, both 3rd level tracks, and toeplate retainer. Office to schedule return service, no water leaks observed during service.; ordrng 1 WP8534854 (Left hinge) and 1 8534853 (Right hinge) and 1 WP8269145 (Mounting brackets) and 1 W10914507 (Right 3rd track) and 1 W10913628 (Left 3rd track) and 1 WPW10503548 (Retainer)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78734
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit not draining, found water in basket and unit not draining, found broken drain pump, I replaced pump, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Marcos, TX 78666
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator door ajar light intermittent coming on and will not dispense ice. During inspection found that the left door was sticking out about 1/4 in. Found that the top left door hinge was slightly bent adjusted hinge and issue was not resolved. Tried leveling the refrigerator and no changes. Open refrigerator door and found that the inside liner that activates the door switch was bowed inwards causing the door ajar light and dispensing issue. Will need to replace top door hinge and left hand door. Ordering Door and hinge and office to schedule ; ordrng 1 W11435353 (Left door) and 1 WP12963204ED (Left door hinge) and 1 12999501 (Shim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near San Marcos, TX 78666
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator showing the wrong temperatures on the UI. Replaced the UI and programmed control. Issue was not resolved. Called tech line and went through the thermistors check and all is good. They stated to replace the main control board . Ordering parts and office to schedule Sr# 7729808451. ; ordrng 1 WPW10317076 (Control board)
We serviced a
GE REFRIGERATOR
Model PDS20SBSBRSS
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found debris caught in condenser fan blade and removed it. All is working properly at this time and no water is hooked up to unit.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Elgin, TX 78621
Andy
Job Details: 04/15/2021
Arrived on site for washer dripping and error code. Tested and inspected unit and found issues with drain pump. Removed failed part and replaced with new. Tested unit and found unit also have possible leaks due to soap usage. Instructed customer on soap and on loading unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/15/2021
Arrived on site to install previously diagnosed parts. Removed tub ring and installed new tub ring. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS0
Near Austin, TX 78703
Matthew
Job Details: 04/15/2021
Arrived onsite for dishwasher making clicking sound while trying to start a cycle. Upon arrival found panel non responsive. Checked for voltage supply and voltage was good. Control not functioning correctly either.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/15/2021
Arrived on site for Not Starting or Operating - Dishwasher Placed in diagnostics and F10 E1. F6E6. F6E1. Tested voltage at junction box and got 120v. Started diagnostics cycle and dishwasher called for water. Sump and motor kicked on for half a minute then the dishwasher shut off. Based on first error code I found the dispenser was not getting a reading when ohmed out. ; ordrng 1 W11032769 (Dispenser)
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS1
Near Austin, TX 78717
David Z
Job Details: 04/15/2021
Arrived on site to diagnose vent hood with discoloration on the side. On arrival I found both of the sides had some heat coloration. When looking at the cover I saw it wasnt able to tuck completely into the body of the hood. Removed and found a screw protruding keeping it from sealing right. Adjusted and cleaned off with cleaner and found all is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
Kayman
Job Details: 04/15/2021
Arrived onsite to install previously diagnosed parts. I installed the heater and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78745
Kevin
Job Details: 04/15/2021
"Arrived on site and found customer has videos of washer making a clicking/rattling noise. In the video the only thing that is visibly happening is the valves are running. Washer then begins to agitate. Ran automatic test cycle and the washer did not make any excessive noise, inspected gearcase assembly and did not see any issues. Spoke with techline and uploaded customers video through Service matters documentation.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78703
Luis
Job Details: 04/15/2021
"Arrived on site for lights issue. Found upper and freezer leds off,diagnosed a defective led module,replaced left side freezer led,powered unit on all leds working as designed. ; used 1 W11462342 (Led module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Jarrell, TX 76537
Lou
Job Details: 04/15/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees and the ice box=7 degrees. I found the deli control not operating. Removed the control from the door and found corrosion on the control. Inspected the harness and found all wires to the harness broken. I test3d the ice maker in diagnostics test 57, 58, 59 & fill tube in 45 and all are functioning properly. I removed and replaced the deli control, harness,UI and hv control and tested unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
"Arrived on job for complaints of no power. Found control no green light,unplugged and plugged in the washer no light confirmed 120vac to control. Replaced control green light good but no console lights. Replaced console and working properly. No leaks detected at time of service"
We serviced a
KITCHENAID OVEN
Model KSEG700ESS0
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of error code. Confirmed code for cooling fan. Removed and inspected fan bearings damaged. After replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78728
David Z
Job Details: 04/15/2021
"Arrived on site to diagnose refrigerator with dim lights and broken bin. Checked FC and found the module out, and RC lights dim. Replaced FC module to resolve. All lights at full brightness now. Found the front tray of the upper freezer bin had separated and was not sitting on the shelf anymore. Ordering new bin to resolve. Office to schedule when bin arrives.; ordrng 1 W11387053 (Upper freezer bin)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV1
Near Round Rock, TX 78664
Kayman
Job Details: 04/15/2021
Arrived onsite for range not cooking properly or just clicking instead of igniting in the oven. I removed the bottom and accessed the burner. I ran preheat at 200 degrees. The unit would ignite initially but then not cycle when called for. I accessed the DSI and found some blotches or corrosion on the board. I replaced the DSI and bake ignitor. I tested the unit and it is working as deigned. Cycling as designed. No gas leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near Austin, TX 78739
Leonardo
Job Details: 04/15/2021
Arrived on site to replace gasket. Replaced gasket test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78633
Lou
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Per the previous techs findings and diagnosis, I removed and replaced the inlet valve and main control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78717
David Z
Job Details: 04/15/2021
"Arrived on site to diagnose range that customer said does not have accurate bake Temperatures. Ran unit at 350 and measured temps. Found temp average right at 348. These ranges do have longer cycle times, and temperatures are going to fluctuate. Low average of cycle was 328, while high average was 368. Unit is within 2 degrees of set temperature. If customer is using a metal thermometer, it will not be accurate due to being unable to keep up with real time temperature cycles. Unit is heating and cycling properly, no failures found. Please advise resident that unit operates in a wave cycle spans will consistently be rising and dropping temp, and average is at temp. Please adjust accordingly as this is working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/15/2021
Arrived on site for Wall oven Control pnl issues. Placed in diagnostics and got control and UI communication error. Removed UI control and installed new UI control. Preheated at 350. Once it reached temperature it remained on cycling through high and low temps. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Bee Cave, TX 78738
Brandon
Job Details: 04/15/2021
"Arrived on site to replace MCU, after replacing I ran a quick wash cycle to test functions, unit tested good. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78728
David Z
Job Details: 04/15/2021
"Arrived on site to diagnose dishwasher that is not draining. Checked unit and found the knockout is still in the disposal, preventing a drain. Removed knockout from the disposal. Tested unit and verified draining properly. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78628
Tommy
Job Details: 04/15/2021
"Arrived onsite for refrigerator, unit still not operating as new control was bad again and would not program.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Kyle, TX 78640
Jacob
Job Details: 04/15/2021
Arrived onsite to replace part ordered. Went ahead and replaced control and damper. No issues at this time. Let customer know to allow the unit some time to start cooling. No issues at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Austin, TX 78738
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit not heating up to temperature properly, I found bake and broil elements working properly, I tested unit at 350, unit tested good. I showed customer how to calibrate if needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78664
Kayman
Job Details: 04/15/2021
Arrived onsite to install previously diagnosed parts. I installed the heater element. I tested the unit and it is working as designed. No leaks detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXSB01
Near Pflugerville, TX 78660
Kayman
Job Details: 04/15/2021
Arrived onsite for refrigerator with water dripping in the back of the units interior. Upon inspection I found the floor of the FC frozen over with a sheet of ice. I cycled the ice maker to make it wasnt overfilling or leaking from there. Ice maker filled as designed. I removed the ice maker and evaporator cover and found the drain pan frozen over. I found a good frost pattern. I tested continuity of the heater element and it showed good resistance according to the techsheet. I found the mastic on the capillary line was melting and sagging down the coils. I was able to clear the ice from the drain and found some mastic had fallen and lodged into the drain tube at the FC pan causing the ice to form over. I verified water flow through the drain. The unit is working as designed at this time and no leaks detected. Job compete.
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC0
Near Buda, TX 78610
Kevin
Job Details: 04/15/2021
"Arrived on site and found washer was sold to customer with shipping bolts in place, washer was also sold missing drain hose. After removing shipping bolts it will work properly but will need to sand drain hose direct to customer. Job complete ; ordrng 1 W11318802 (D2c Drain hose) and 1 W11316607 (D2C drain clamp)"
We serviced a
WHIRLPOOL DRYER
Model WED90HEFC
Near Austin, TX 78731
Kevin
Job Details: 04/15/2021
"Arrived on site and dryer has been uninstalled, disassembled dryer and found lower connector directly under lint funnel is missing a screw, also found blower wheel has lint buildup only on 1/2. Removed Motor, internal air vents and did not find any issues. Support wheels and tension pulley are in good shape. Found a shoelace next to the lower wheel and some lint but nothing excessive. After reassembling Dryer it is running quieter then the previous visit but not as quiet as when new.
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFC1
Near Austin, TX 78731
Kevin
Job Details: 04/15/2021
"Arrived on site and found washer has been uninstalled. After switching breaker back on drain pump is still running. Removed top cover and ensured harness from pressure switch to control board is good, attempted a new pressure switch but this did not have any positive affect. Removed pressure hose and insured he does not have any pinholes or damage. Removed air trap and inspected it and also did not find any issues. Unlocked washer door and after plugging back in washer will stop running the drain pump but it is now just sitting idle. It will not begin a normal cycle and although you can enter diagnostics a diagnostic cycle will not start and nothing happens except it displaying C00. What will fix the washer is unknown, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78752
Luis
Job Details: 04/15/2021
"Arrived on site for no water or ice. Frozen water tank removed evaporator cover diagnosed gap between fan scroll and air tower causing cold air to migrate out and freeze tank. Repaired gap,defrosted water tank tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78744
Luis
Job Details: 04/15/2021
"Arrived on site for door issues,found doors uneven adjusted brackets and hinges doors even. Informed customer they can add shims at bottom of unit to raise left side of unit."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Austin, TX 78728
David Z
Job Details: 04/15/2021
Arrived on site to follow up on vent hood with rust on the under side. Used affresh brightener and cleaned and attempted to remove rust. Could not remove any spots.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Justin
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed parts. I installed the inner door UI, the IM, and the valve. I tested the unit in test 96, 97, and 120. The IM tray filled, the dispenser still dispensed water, and the IM harvested. The unit is now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near New Braunfels, TX 78132
Richard
Job Details: 04/15/2021
Arrived onsite for the dishwasher bottom rack has a wheel broken. During inspection found that bottom rack front wheel was broken. Replaced it with new wheel assembly and it tested good. Installed new fastener to the kick plate. Fastener was provided by customer. During installation of fastener found that the foot bracket was bent. Adjusted bracket and was able to install fastener. All functions tested good complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Cedar Park, TX 78613
David S
Job Details: 04/15/2021
Arrived on site for washer not working. I inspected the unit and work area. I found fault codes F6e6 cold water intake f7e1 no heat. I out the unit through a diagnostics cycle and found the wash motor not pumping. I found the dispenser working and the unit heating. I also found the bottom racks wheels were broken. I am ordering the sump and motor assembly along with the wheels for the bottom rack. ; ordrng 1 WPW10671942 (Pump and motor assembly) and 4 W10195416V (Wheels)s
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Austin, TX 78738
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of door not staying closed, found catch was broken/missing, I replaced catch, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Andice, TX 78628
Tommy
Job Details: 04/15/2021
Arrived onsite for dishwasher top rack falling out. Upon arrival found unit stoppers both lightly damaged. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Kyle, TX 78640
Robert
Job Details: 04/15/2021
Arrived on job to replace console that was damaged. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near San Marcos, TX 78666
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect dishwasher for not operating, upon inspection found the unit did not receive power from board, replaced board and tested unit, all functions worked including drain. Complete"
We serviced a
WHIRLPOOL OVEN
Model MGR6775BDS
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/15/2021
"Arrived on site for ovens not heating to correct temperature. Inspected unit and work area. Performed temperature test on both ovens at 350? and measured 3 cycles. Found average temperature for lower oven at 356?and upper at 368?. Since customer complaint is under cooking, did not calibrate unit. Shown customer on how to calibrate ovens
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of temperature issues. Heat oven to 350 and check ohms. Sensor measures low for temperature will need prob control should also be calling for heat and I didn?t. Will replace control too.; ordrng 1 W10877013 (cntrl-elec) and 1 WP7430P044-60 (top-oven)
We serviced a
FRIGIDAIRE COOKTOP
Model FPEC3685KSA
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/15/2021
"Arrived on site to install diagnosed part. Powered not off at circuit breaker and uninstalled unit to gain access to potentiometer control, removed failed control and installed new. Reinstalled unit and tested operation. Found partial LEDs working and displaying YE when it should be displaying HE. Called Frigidaire tech support and spoke with frank. He stated it was a miscommunication error between controls (confirmation 84420182). Will need replace UI control.Please allow 2 hours for return.; ordrng 1 316442066 (USER INTERFACE BOARD) and 1 316543603 (CONTROL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Austin, TX 78723
Matthew
Job Details: 04/15/2021
Arrived onsite to replace previously diagnosed parts. Replaced power cord. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Niederwald, TX 78640
Robert
Job Details: 04/15/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Cedar Park, TX 78613
Justin
Job Details: 04/15/2021
Arrived on site for a dishwasher not draining. Upon further inspection the unit was throwing the F9E1 error code. I tried to manually activate the drain but nothing happened. I then gained access to the drain and found only 15V going to it when I manually activated it. I then put the unit into diagnostics mode and found stored error codes F9E1 for no drain and FAE2 for vent wax motor problem. I ran a diagnostics cycle and the unit ran through as designed with the exception of no drain at the end. This indicates the vent wax motor and control need to be replaced. Ordering both and the drain just in case. No leaks observed at the time of service. Office to reschedule.; ordrng 1 W11410063 (Control) and 1 W11414073 (Vent Motor) and 1 W11497943 (Drain Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed parts. Removed crisper frame. Inspected crisper braces and they were installed as designed. Crisper frame was bowing and not keeping its true shape. Shelf trim had broken edges allowing it to move when it should be stationary. Installed new crisper frame, center rail, and shelf trim. Crisper brace I was sent with was smaller than the actual size needed. Used original crisper brace after inspecting original brace and couldnt find any areas that looked out of shape on brace. Placed fruit/vegetable drawers back in crisper shelf and could not find any areas bending or bowing. Customer did not have many items to place on top of the crisper shelf. Glass shelf was not damaged and was giving good support. Job completed. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QTB04
Near Round Rock, TX 78681
Justin
Job Details: 04/15/2021
Arrived on site to install previously prescreened parts. I found the boards bad and the IM visibly broken. I installed both parts and waited until the IM harvested on its own. It harvest and called for water. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Kyle, TX 78640
Jacob
Job Details: 04/15/2021
"Arrived onsite for unit not turning on. Looked at the unit. Checked voltage, unit was getting 240v. Upon further inspection, found that the terminal block and wiring harness was burned up. Ordered parts and control just incase. Office to reschedule. ; ordrng 1 W11432194 (MAIN HARNESS ) and 1 W11432568 (CONTROL )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78704
Luis
Job Details: 04/15/2021
"Arrived on site for no cool. Pierced low side pressure reading in the negative,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Clifton, TX 76634
Tyler
Job Details: 04/15/2021
Arrived on site for washer not turning on and customer stating had a cracked valve upon arrival. Upon further inspection of the machine I found that the valve wasnt cracked and the waterlines are disconnected from the unit. I also found that when power was restored to the washer the main control was getting 120 V through the power cord from the outlet but was not turning on and I could not run a diagnostic test I then got authorization through office to go ahead and replace the main control and the water inlet valve so that I could probably Tessa washer further to see if anything else is wrong after installing the two needed parts I was able to reassemble and Test unit partially. Due to the damage to the actual waterlines and selves I was not able to reconnect the waterlines from the cut off valves and inform customer that they would have to purchase new waterlines to install for the washer but I was able to verify a test at the unit is agitating spinning and draining as designed but during the drain cycle found there was also a clog somewhere in the PVC drain line and I inform the customer they would also need a plumber to come out and figure out where the line is clogged in order to keep the washer from backfilling up the drain line whenever its draining at this time all of the functions on the washer working as designed with no further issues that can be for seen. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78703
Jacob
Job Details: 04/15/2021
"Arrived onsite with MZ, for unit leaking from time to time. Looked at the unit. Found that the suction line was sweating. Pulled unit apart to look at the evaporators. No issues with the evaporators. Looked at the suction line once again, and it was still sweating, and saw that water was coming out of the top of drain tube. Removed drain tube and checked for clogs. Found a clog inside the tube. Removed clog. No drain issues. But the suction line was still creating a sweat. o issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near New Braunfels, TX 78130
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect fridge for not illuminating cab, upon inspection found the unit had lost light in freezer which effected the cab lights, replaced module and all functions returnedComplete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
Arrived on site to diagnose an oven that is not making sounds. Found ui working but no tones produced at all.performed factory reset through diagnostics settings. All is working properly at this time and no further repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Seguin, TX 78155
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the control box not illuminated, replaced control box and tested unit, compressor kicked and cooling returned. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78130
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect microwave for a dent in the handle, upon inspection I confirmed dent. Replaced handle and found no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB02
Near Austin, TX 78744
Luis
Job Details: 04/15/2021
Arrived on site for door issues. Installed correct fresh food door whirlpool provided for customer adjusted mullion checked door seal good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Austin, TX 78717
David S
Job Details: 04/15/2021
"Arrived on site for sealed system. I punctured the dryer and found the system with not refrigerant. I replaced the UV dryer and the compressor. I pulled a vacuum, on the system for 15 minuets. I monitored pressures and found no leaks. I put a sweep charge into the system and found no leaks. I put a measured charge into the system and powered it on. I monitored pressures and both the low and high side are showing good pressures. The unit is cooling and working as designed. Job complete."
We serviced a
FRIGIDAIRE FREEZER
Model TFU17M6AW2
Near Spicewood, TX 78669
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit not cooling found SS leak, unit is uses R-12
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spicewood, TX 78669
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit not washing properly and film left on dishes, found unit needed to be cleaned with cleaning agent and customer needs to use rinse aid. I ran diagnostic test cycle, unit filled properly, unit washed properly, dispenser tested good, drain tested good, heater tested good."