Near Liberty Hill, TX 78642
Lou
Job Details: 08/05/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to inspect dishwasher with no water. Upon further inspection, placed the unit in diagnostics showing error codes F4E3 (motor) and F7E1 (element). Cleared the codes and continued with testing. Unit dispensed water into the tub but the motor failed to come on. Advanced through testing and the dispenser, drain pump, & element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect fridge for loud noise in freezer, installed evap and checked for any issues, no issues found. Cooling returned. Complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 08/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to inspect fridge for icemaker issues, upon inspection found Icemaker full and producing, no problems found. Complete"
Near Kingsland, TX 78639
James
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "Arrived on site and tested operation. Found freezer at 25 and fresh food at 40. Checked evaporator and found a partial frost pattern. Installed new compressor, drier and stub. Charged with 5oz 134a and tested operation. Unit now cooling properly and all functions test good. Job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit making knocking noise when ice maker is on. Sounds like the ice maker is not releasing ice properly or heater is not activating all the time to release ice from mold before ice maker module rotates. Spoke with RJ, ordering harness and ice maker. ; ordrng 1 W10884720 (harns-wire)"
Near Austin, TX 78731
Luis
Job Details: 08/04/2020
ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for not cutting ice. Grid cutter wires intact, burned harness ohmed grid cutter good,checked voltage at harness good 9vac replaced grid cutter,grid warming up if problem continues will need a new harness
Near Smithville, TX 78957
Andy
Job Details: 08/04/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not spinning out. Tested and inspected unit and found failed latch and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Kevin
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL KUDS30FXSS1 "Arrived on site and inspected dishwasher and found wash motor is failing/noisy. after repair dishwasher is operating properly and noise is normal. No water leaks from connections at time of service, job complete"
Near Kingsland, TX 78639
James
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived on site and tested operation. Found freezer at 0 degrees and fresh food at 50. Tested damper assembly and found to be functioning properly. Found evaporator frozen over restricting air flow to fresh food section. Found evaporator thermistor reading open. Will need to return with new thermistor to repair. ; ordrng 1 WPW10384183 (thermistor)
Near Round Rock, TX 78664
Kayman
Job Details: 08/04/2020
WASHER WHIRLPOOL WFW8740DW Arrived onsite for washer showing F9E1 error code for drain pump failure. I put the unit into diagnostics and bypassed the Error code. I ran a diagnostics cycle and all functions performed correctly including the drain pump. The customer also said it sometimes shows error codes for the control and UI issues. I am ordering a control for repair.(W11201289) control.Requesting AUTHO for repair. ; ordrng 1 W11201289 (cntrl-elec)
Near Cedar Park, TX 78613
Kayman
Job Details: 08/04/2020
DRYER WHIRLPOOL WED9200SQ1 "Arrived onsite for dryer not heating. Upon inspection I found the dryer spinning but not heating. I accessed the heating element and thermal cut off through the toe panel at the bottom of the unit. I tested the resistance of the thermal fuse and it did not ohm out indicating a faulty thermal fuse. Will need the thermal fuse replaced.I replaced the thermal fuse and the unit is now heating and working as designed. Job complete."
Near Austin, TX 78724
Luis
Job Details: 08/04/2020
REFRIGERATOR LG LSXS26366S/00 "Arrived on site for no cool. Pierced low side pressure reading +50 diagnosed a defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Used jig to install software update,powered unit on checked low side pressure good."
Near Austin, TX 78737
Kevin
Job Details: 08/04/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found it is installed below cooktop by builder, customer experienced countertop and drawers hot to the touch when using self clean. Recommended against self clean due to install location and recommended using high temp oven liners instead to prevent a cleaning need. Job complete"
Near Austin, TX 78737
Kevin
Job Details: 08/04/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and inspected range and found display is out, confirmed power is correct and cooktop elements are still operating properly. will need to bring back control board to correct issue.; ordrng 1 W11122560 (cntrl-elec)"
Near Austin, TX 78748
Kevin
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and replaced light modules diagnosed by previous technician on previous visit, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of leaking. Ran diagnostics and found no codes. Ran rinse cycle tub filled and washed no leaks twice. Unable to duplicate error. Ran calibration. Checked air dome per service pointer.
Near Liberty Hill, TX 78642
James
Job Details: 08/04/2020
WASHER MAYTAG MHW6630HW0 Arrived on site and installed new dispenser assembly. Tested operation and found unit working properly. Job complete
Near Cedar Creek, TX 78612
Andy
Job Details: 08/04/2020
DISHWASHER GE GDT695SGJ0BB Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control. Ordering needed part as well as associated parts in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WD05X24776 (HEATING ELEMENT ) and 1 WD19X25180 (DRAIN PUMP ) and 1 WD21X23498 (switch flood) and 1 WD21X24901 (CONTROL )
Near Austin, TX 78750
David
Job Details: 08/04/2020
DRYER KENMORE 796.910229 Arrived on site to follow up on dryer that was not toy after last repair. Checked unit and found high temp thermostat was tripped again. Reset thermostat and advised customer to try and clean out vents. Vent length is incredibly short. Cleaned lint in previous visit.
Near Georgetown, TX 78633
Tyler
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator that was freezing things in the fresh food section and causing ice to freezer patterns in bucket. After running diagnostics I could not find any error codes but I did find that the damper motor inside of the fresh fruit section was grinding and getting stuck open causing too much cold air to freeze everything in the ff side. I replace the damper motor and instructed customer that it will take a few hours but after this everything in the fridge side will start functioning properly and now nothing will freeze any longer. We do need to order a new iStore dispenser for the dispensing system in the freezer door the old one is not sealing properly and allowing hot air to go up and freeze the ice in the bucket.; ordrng 1 W11098702 (door-ice)
Near San Marcos, TX 78666
Robert
Job Details: 08/04/2020
WASHER MAYTAG MVWB965HW0 Arrived on job for complaints of lf error code. Ran diagnostics and found valve not working. Replaced valve and test. No leaks detected at time of service.
Near Marble Falls, TX 78654
James
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and tested operation. Found ice in bottom of fresh food. Found fresh food drain pan has ice under it causing it to bow up and drain hole has frozen over. Found source of water to be coming from ice maker rear gasket and running down under drain pan and has caused the pan to bow. Also found ice maker over filling with water. Unit will need new ice maker, rear adapter and drain pan to repair. Office to schedule return services due to drain pan availability. ; ordrng 1 AUTHO (AUTHO) and 1 W11457241 (EVAP DRAIN PAN) and 1 WPW10635022 (adapter)"
Near Canyon Lake, TX 78133
Noah D
Job Details: 08/04/2020
DRYER WHIRLPOOL WED7000DW2 "Arrived on site to inspect dryer for not drying, found no issue with airflow or element, nice red glow and moisture sensor ohmed out correctly, changed customer focused dryer setting from 2 to 3. Complete"
Near Bastrop, TX 78602
Andy
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave popping noise. Tested and inspected unit and found failed magnetron, capacitor diode and transformer. Ordering needed part. Bringing fan motor in case needed. Office to schedule return trip. Advised customer not to use until repairs are done.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10836753 (transformr)"
Near Pflugerville, TX 78660
Scott
Job Details: 08/04/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven completely dead . Found thermostat ( tod) failed . Replaced thermostat. Ran preheat all checked normal . Job complete .
Near Cedar Creek, TX 78612
Andy
Job Details: 08/04/2020
RANGE WHIRLPOOL WFC150M0EW4 Arrived on site for range left back burner not heating. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78737
Luis
Job Details: 08/04/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF7 "Arrived on site for door issues and no light at dispenser. Found mullion divider not entering housing,adjusted bracket,raised fresh food door,tested door operation good,mullion entering housing. Removed ui found harness not fully inserted to led module installed harness correctly tested dispenser led unit working as designed."
Near Buda, TX 78610
Kevin
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and inspected refrigerator and found when ice tray is filled water misses and sprays out of tray. Will need new style fill tube to correct issue. Follow directions in service pointer W11406716 you will need to bring a 3/16 drill bit to complete installation of kit; ordrng 1 W11366500 (FILL TUBE KIT) and 1 WP482338 (adhesive)
Near Austin, TX 78726
David
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site to diagnose refrigerator not cooling in either compartment. Performed diagnostic on unit. Found no sound coming from unit. Unit silent. Tried test 58 for condenser fan, test 4 for compressor, and FC Evap fan. No fans were coming on, just UI and lights. Verified unit was not in showroom mode. Replaced main Power control board. Retested, and fans and cooling started as soon as unit was plugged in. All is now working as designed. Advised to follow up if unit is now cold within 72 hours. Call complete."
Near Austin, TX 78738
Richard
Job Details: 08/04/2020
OVEN WHIRLPOOL JVW2330WS01 Arrived onsite for the oven timer chime will not shut off. Ran diagnostics and found no issues with the timer it shut off when commanded it to. At this point no issues were found. Advised customer to monitor.
Near Austin, TX 78717
Kayman
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for refrigerator section no cool. Upon arrival I found the FC at 14 and the RC at 40 with no load in the RC or FC and it sounded like the unit was in defrost I could hear ice crackling behind the evap cover. I could not find any functional issues so I called techline. They walked me through a quick diagnostics routine and all the components tested good. Techline advised me that when there is no load in the sections we can’t get an accurate temperature reading. He also advised that the customer get some temperature probes and monitor the temps while there is a load in each section . Techline gave me a file number SR# 7728470012. Job complete.
Near Del Valle, TX 78617
Jacob
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite to replacement left side door to unit. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete
Near Los Robles, TX 78738
Brandon
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of lights not working in freezer or top of fresh food section, I replaced control board and multiple modules, unit still had no lights. Called tech line, checked power out of p10 connection, no power from control board. Ordering new control,board and modules. SR# 7728474460; ordrng 1 W11205082 (MODULE) and 1 W11224256 (CONTROL)"
Near Leander, TX 78645
Lou
Job Details: 08/04/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to install previously diagnosed and ordered part. Due to the reservoir drain pump failing, I removed and replaced the pump and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Kevin
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site and found breaker will not stay on when microwave is plugged in, unplug the microwave and uninstalled it found connector on filter board is loose. After correcting microwave is operating properly, job complete"
Near Georgetown, TX 78626
Tyler
Job Details: 08/04/2020
DRYER MAYTAG MEDB765FW0 Arrived on site to repair dryer with a bad exhaust blower. After installing and testing the blower as well as a motor and a few other parts given I found that the dryer was working wonderfully with no issues at all. Dryer now she’s with absolutely no noise occurring prior to repair. Call complete
Near Wimberley, TX 78676
Richard
Job Details: 08/04/2020
RANGE WHIRLPOOL WFE505W0JZ0
Near San Marcos, TX 78666
Robert
Job Details: 08/04/2020
WASHER MAYTAG MVWB835DW5 Arrived on job for complaints of noise. Ran diagnostics and found no codes. Ran calibration but unable to reproduce noise. No leaks detected at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2020
COOKTOP WHIRLPOOL WCG97US6HS Arrived on site to diagnose a cooktop with a burner that will not light. Tested all parts and components and found no mechanical failures with stove at this time and all burners operating properly. No further repairs are needed and job is complete.
Near Bastrop, TX 78602
Andy
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site for refrigerator still not making ice properly and ice buildup at ice maker. Tested and inspected unit and found failed water tube leaking at top of refrigerator. Ordering needed part. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11415785 (TUBE)
Near Round Rock, TX 78664
Cliff
Job Details: 08/04/2020
WASHER WHIRLPOOL WFW8620HC1 Arrived on site to diagnose a washing machine that will not start. Found start button unresponsive. Performed hard power reset on unit and tested washer. Found all his functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Tyler
Job Details: 08/04/2020
DRYER WHIRLPOOL WED4950HW0 Arrived on site for a dryer that was not starting properly after hearing a rattling noise. After further inspection I found that the blower wheel was a little damaged on the back and not sitting properly on its mount I went ahead and installed a new blower wheel and the unit is working flawlessly without any rattling or other issues. Call complete
Near New Braunfels, TX 78132
Noah D
Job Details: 08/04/2020
DRYER WHIRLPOOL WED8500DC4 "Arrived on site to inspect dryer for not drying correctly, upon inspection found the resistance at the ACU from both inlet and outlet thermistor to be wrong ordering both. Office to reschedule; ordrng 1 280148 (THERMISTOR ) and 1 8577274 (THERMISTOR )"
Near Austin, TX 78745
Kevin
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 arrived on site and inspected refrigerator and found customer is experiencing noise during operation, applying pressure to the left side stops it. Raised left wheel and added sound pad to condensor to correct issue but did not hear noise during service call. No water leaks detected at time of service, job complete"
Near Spring Branch, TX 78070
Noah D
Job Details: 08/04/2020
REFRIGERATOR MAYTAG MSB27C2XAM00 "Arrived on site to inspect fridge for not dispensing water correctly, upon inspection found the water slowly pouring out, tried without filter and found no issues. Customer had replacement filter, replaced filter and tested. No problems found. Complete"
Near Austin, TX 78728
David
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose dishwasher with issue with dispenser. On arrival found that the dispenser door had broken off. Replaced dispenser. Retested and unit is working as designed. No leaks found. Call complete.
Near Austin, TX 78703
Luis
Job Details: 08/04/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for door issues. Found small gap at door seal,repaired door seal,ran unit through diagnostics all test passed. Gasket repair covered by manufacture warrantyFound dent on stainless steal door,per tech support stainless steel panel an added option from builder not part of unit,builder will need to contact dealer where unit was purchased and order panel kit,per whirlpool tech support Door panel kit"
Near Bee Cave, TX 78738
Richard
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes and all functions tested good and no leaks detected. Customer was just concerned about the dishwasher taking 2 hrs to wash dishes on a normal cycle. Advised customer that it’s normal and advised customer to use 1 hr wash. Complete
Near Lakeway, TX 78734
Luis
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for cooling complaint,customer described issues,ran diagnostics all test passed,diagnosed a defective ui preventing defrost to run normally,installed a new ui control,changed defrost setting to basic."
Near Austin, TX 78758
Kayman
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite to install previously diagnosed parts. I installed the UI control. The unit is working as designed at this time. Job complete.
Near Georgetown, TX 78628
Paul
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived onsite for a microwave that’s not heating. I could hear the magnetron humming loudly but not firing. Had no high voltage parts prescreened. Ordering the HV components before removing the unit. Ordering W10850446 capactr-mg, W11256462 diode, & W10754299 magnetron; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Bartlett, TX 76511
Al
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect washer clicking noises.Confirmed the complaint and found the latch was defective, not allowing the unit to wash.Removed and replaced it.Reassembled, calibrated and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Austin, TX 78721
Jacob
Job Details: 08/04/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite to call Techline to follow up on issue with the unit. Techline said the lids that have been manufactured lately have been coming in faulty causing the unit to not lock properly giving the E4 error code. Suggested to order lid once again. Got Sr#7728066435. Office to reschedule.; ordrng 1 W11189136 (lid)
Near Nolanville, TX 76559
Jonathan
Job Details: 08/04/2020
WASHER WHIRLPOOL GHW9400PL4 Arrived on site for a washing machine that’s going when not in use. Inspected unit and work area. Please do not in service diagnostics and found no stored error codes. Removed hose from valve and found out leaking very slowly. Replaced valve and tested unit. Unit is working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 08/04/2020
WASHER WHIRLPOOL WETLV27FW0 Arrived on job to replace temperature switch. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 08/04/2020
DRYER WHIRLPOOL WGD5100VQ0 Arrived on site for no heat dryer . Found coils and igniter working . Found gas valve just making a thunking noise when trying to open . No gas leaks detected at time of service.job complete .
Near Austin, TX 78738
Brandon
Job Details: 08/04/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for customer complaint of unit not completing cycle and leaking, found leak coming from door bellow, and unit timed out in c1 of diagnostic cycle, found failed control and switch. I replaced bellow, control, and switch, unit tested good"
Near Mustang Ridge, TX 78610
Robert
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of not turning on. Adjusted door for proper closing.
Near Austin, TX 78754
Scott
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site , replaced harness and used inter lockd screws . Unit is now heating and checked normal. Job complete."
Near Austin, TX 78732
Brandon
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of lights not working, water not working and cooling issues. Found water underneath UI control for deli drawer that shorted out main control and UI control. Ordering deli UI, deli drawer, harness, UI control, and main control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10815669 (dor-fip ss) and 1 W11170612 (HARNESS ) and 1 W11330971 (UI CONTROL ) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Round Rock, TX 78664
Kayman
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for washer not advancing through cycles. Upon inspection I found the rinse indicator lit and not letting me do anything else. I replaced the control and the unit is now working as designed. No leaks detected during time of service. Job complete.
Near Austin, TX 78737
Kevin
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer and found standing water in tub, found drain pump harness is not connected. After resetting it washer is now operating properly, job complete"
Near The Hills, TX 78738
Richard
Job Details: 08/04/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found error codes F9E4 F3E3 lower spray arm malfunction and owi sensor malfunction. Called tech line and they stated that the vent fan could be causing the error codes and for me to disconnect the vent fan and have the customer run the dishwasher and if the issue goes away with the vent fan disconnected than replace vent fan and if it does not replace owi sensor and vent fan as well. Ordering parts and office to schedule Sr# 7728471916. ; ordrng 1 W11228135 (vent) and 1 WPW10705575 (sensor)
Near Round Rock, TX 78681
Jonathan
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for refrigerator ice maker not producing ice. Measured temperature in ice container 22° and maker housing at 15.7°. Measured temperature in FC at 0°. Performed diagnostics mode, checked ice level sensor, ice box fan, found air flowing to ice maker. Found ice maker empty. Ran fill cycle and found ice maker filled. Checked ice maker error codes and found error E5. Ran ice maker harvest cycle and found cycling. Found ice maker thermistor and ice fan at fault. Removed ice maker assembly and ice fan, installed new. Tested ice maker operation. All tested good, no water leaks detected durning service."
Near Austin, TX 78737
Kevin
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site and inspected dishwasher and found no rinse aid in dispenser, ran a diagnostic cycle and confirmed heating element is operating properly. Recommended that customer use rinse aid to improve drying results. No further repair is needed at this time. job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 08/04/2020
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not washing, found failed sump, I replaced sump, unit tested good."
Near Pflugerville, TX 78660
Cliff
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced RC door, hinge, and name badge. All checks good at this time and no further repairs are needed. No leaks were found at time of service."
Near Georgetown, TX 78633
Al
Job Details: 08/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived to replace the dispenser after PR diagnosed the dispenser as defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78724
Jacob
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived onsite to replace part. Replaced housing. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78749
Kevin
Job Details: 08/04/2020
DRYER WHIRLPOOL WED8620HC1 "Arrived on site and replaced user interface diagnosed on previous visit, after replacement dryer is now operating properly. Job complete"
Near San Marcos, TX 78666
Noah D
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the fill and harvest worked, E5 error code for thermistor, changed out icemaker with thermistor attached. Complete"
Near Austin, TX 78739
Luis
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Ran diagnostics,freezer fan not running,removed deli drawer found fresh food evaporator incased in ice. Diagnosed unit will need freezer fan motor and fresh food fan harness,customer will defrost unit; ordrng 1 W11087438 (HARNESS)"
Near Austin, TX 78733
David
Job Details: 08/04/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to install previously diagnosed parts to resolve leaking washer. Installed new drain hoses, both front and rear to wall. Installed deflector in vent hose. Also replaced stator. All replaced components are the areas water residue was found. Advised customer to also reduce soap usage to prevent suds. Ran the unit on a full quick cycle and did not see any leaks. All is working as designed. Call complete."
Near Austin, TX 78737
Leonardo
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to test unit for not getting any water. Tested unit found bad fill valve preventing water to unit. Replaced fill valve. Tested unit, unit works good. No leaks detected. Job complete."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/04/2020
COOKTOP WHIRLPOOL WCE77US0HS01 "Arrived on site to test unit for cracked cooktop. Tested unit found cooktop cracked. No point of impact was present or any proof of user error. Determined damage was caused by heat. Replaced cooktop. Tested unit, unit works good. Job complete."
Near Lakeway, TX 78738
Brandon
Job Details: 08/04/2020
MICROWAVE KITCHENAID KMHS120ESS3 "Arrived on site to replace mag and diode, after replacing mag and diode, unit tested good.
Near Austin, TX 78717
Kayman
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to install previously diagnosed parts. I installed the sump and motor. The unit is working as designed and no leaks detected during time of service. Job complete.
Near Killeen, TX 76543
Tyler
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site refrigerator they had a freezer light and fresh for lights out. After running diagnostics I could not find any error codes or software related issues with the unit and it was after doing electrical test that the lights are all receiving the proper voltage that they should be what I found was at the bulb inside the freezer LED light had burnt out and was not allowing the power to flow from that light up into the fresh food section so I replaced the LED bulb in the freezer section and everything is now working as designed. Call complete
Near Manor, TX 78653
Jacob
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for unit having been melted spray arm and basket. Looked at unit. Found that basket had fallen underneath the bottom drawer and had some what melted to the plate warmer. Removed basket and replaced with new one. Nothing wrong with the spray this time. Tested unit. No leaks at this time. Job complete
Near , TX 78602
Andy
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found ice container binding with ice. Removed ice container and removed some ice from ice container. Reinstalled and tested and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to inspect refrigerator freezer door difficult to get open. Upon further inspection, I found the FC door difficult to open. I found that the toeplate was installed incorrectly causing it to jam the FC door and not allowing it to close properly. I removed the toeplate and then disassembled the FC drawers to clear the ice build up. Reassembled the FC drawers and tested. Unit is operating as designed. Leveled the unit and tightened the door handles and reinstalled the toeplate correctly. No water leaks observed during service, job completed."
Near Lakeway, TX 78738
Brandon
Job Details: 08/04/2020
MICROWAVE KITCHENAID KMCS1016GSS1
Near Austin, TX 78736
Brandon
Job Details: 08/04/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issue, found blower wheel hitting housing, used spacer kit to create more space for blower wheel."
Near Austin, TX 78758
David
Job Details: 08/04/2020
WASHER MAYTAG MVWC465HW2 Arrived on site to diagnose washer that had been making a grinding noise. Checked gearcase and found bolt from cam had come off and stuck in cage and cam was grinding. Reassembled cam and used loctite on cam nut. Retested and all is working as designed now. Call complete.
Near Georgetown, TX 78633
Tyler
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Arrived on site for refrigerator not cooling properly. After looking in the fridge compartment in the freezer compartment I found that both sides were not at Temp and were well over 20° in the freezer and over 50 fridge. After inspecting the coils underneath the fridge near the compressor I found that they were clean the condenser fan in the evaporator fan motors were both running and the compressor although it was receiving 120 V was barely making any sort of movement indicating it was on and was overheated to the point that you could cook an egg on it. I also checked the evaporator coil in the freezer and it was completely dry with no Freon in it. Office to reschedule once the parts come available and we will need to schedule for a sealed system tech for two hours; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near New Braunfels, TX 78132
Noah D
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for not cooling fridge, upon inspection found the fridge frosted over, will need to defrost fridge before, ordering UI and return parts . Office to reschedule ; ordrng 1 W11124259 (UI )"
Near Lago Vista, TX 78645
Lou
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=68 degrees (-1 setting) & RC=49 degrees (33 setting). Removed both evap covers to find no frost pattern on either evaporator. Tested the unit in diagnostics test #3 and all fans are operating. Checked the compressor and it showed .4amps. Also found a void in the insulation at the back of the unit where there is a rusted spot just behind the RC evaporator. I explained the possibilities if failure once the sealed system is completed and also advised that the sealed system could go well, but won’t know until the system is pressurized . Unit was reassembled and left running. No water leaks observed during service, job completed."
Near Taylor, TX 76574
Cliff
Job Details: 08/04/2020
WASHER MAYTAG MVWB835DW3 Arrived on site To replace previously ordered parts for washer. Upon inspecting unit prior to replacing parts noted neutral wire for clutch assembly broken. Repaired wiring and tested unit. Found all is fully functional at this time and no other parts or repairs were heated. No leaks were found at time of service.
Near Austin, TX 78749
Leonardo
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace sump and motor from previous diagnosis. Replaced sump and motor. Tested unit, unit works good. No leaks detected. Job complete."
Near Bastrop, TX 78602
Andy
Job Details: 08/04/2020
DRYER MAYTAG MEDC215EW0 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Also found house venting needs to be cleaned. Instructed customer on this. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Jacob
Job Details: 08/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to replaced all parts. Replaced parts. Tested unit. Unit test good. But the light bulb inside unit is not working ordered part. Rescheduled with customer. Request 2HR ; ordrng 1 REQUEST (2HR) and 1 W10886919 (lmp-basles)
Near Austin, TX 78737
Luis
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 arrived on site for no ice,ran diagnostics no air flow from ice box fan,passed optics,no errors,passed harvest and fill. Switched to fast ice fan motor powered on diagnosed a defective main control; ordrng 1 W10843055 (CONTROL)"
Near Lago Vista, TX 78645
Lou
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer not draining and no lights coming on. Upon further inspection, I found water in the tub and attempted to place the unit in diagnostics, but the unit failed. Following the tech sheet, I tested the control and it failed. I removed and replaced the main control and attempted to manually drain the water from the unit but the drain pump failed. I tilted the unit back and found the drain pump harness not connected and the connector cover was knocked off. I plugged the harness into the drain pump and adjusted the cover and placed the unit in diagnostics and manually drained the water from the unit. Placed the unit in diagnostics and calibrated then tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Andice, TX 78628
Lou
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice bin door not being molded correctly, I removed and replaced the ic Erin door and tested. Found the unit lights were delayed coming on when opening any of the unit doors and when closing the doors, the open door light on the UI was delayed in turning off. I cycle ether power to the unit and tested and it is operating as designed. No water leaks observed during service. Waiting on the pantry drawer to arrive. Office to schedule return service when it arrives.; O-emld tckt"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site for refrigerator lights flashing. Performed diagnostics mode and traced DC voltage. Found RC LED control bad. Removed failed LED light and installed new.
Near Austin, TX 78731
David
Job Details: 08/04/2020
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site to assist with cooktop that at time has trouble lighting. Checked ignitors and advised that we need to clean the contact surfaces. Used wire brush to clean all contact surfaces. Retested with customer present and verified it lights instantly. Call complete.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/04/2020
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to test unit for low flame. Tested unit found bad orifice labeled 35 was installed on center rear burner, per manual 55 is required. Replaced orifice, tested unit, unit works good. Job complete."
Near Austin, TX 78701
Jacob
Job Details: 08/04/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit giving F3E3 error code. Tested unit. Got good continuity on all thermistor’s and fuses. Good good voltage get to unit. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78753
Scott
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site ,replaced main harness . Ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78745
Leonardo
Job Details: 08/04/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to test unit for leak. Tested unit found bottom door gasket worn out. Ordering part #5304500204(door gasket). Office to reschedule ; ordrng 1 5304500204 (DOOR GASKET)