"Arrived on site. Found a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 SR #7736462690; used 4 W11632139 (Led module) from stock"

"Arrived on site. Found a defective bottom hinge assembly,replaced hinge assembly tested door operation good."

Arrived on site for oven not heating properly . Ran temp check . Recalibrated oven up 15 degrees. Did mention door is rubbing on cabinet. Job complete

Talked to nick . Customer had adjusted settings and unit has been functioning properly since last call in . Job complete

"Arrived on site and replaced previously diagnosed LH roller, pin and retention lock. Cabinet was finally cut on arrival. Adjusted unit, doors now closing properly and no longer wobbling. No leaks detected. Job complete."

Arrived on site and replaced previously diagnosed compressor. Ran nitrogen throughout system to push out any potential restrictions. Charged with nitrogen to 135psi. Found no signs of refrigerant leaks. Vacuumed system down and charged to specs. Allowed frost pattern to develop and frost developing through evap as designed. Sealed in gal between liner and cabinet. Unit working as designed. Job complete.

Arrived on site for fridge leaking and not dispensing periodically. Also customer is having trouble with deli trays not fitting . Checked all connections in door harness and I back on valve . No leaks found. Found fresh food drain clogged and water at bottom of liner . Steamed both sides of drain . Couldnt feed weed eater line thru drain from either side . Tube is clear . Found drain has collapsed. T

Arrived onsite and repaired unit with failed gearcase. Completed repair and tested. Unit is now operating as designed.

"Arrived on site for refrigerator not dispensing ice/water or making ice. Upon arrival confirmed complaint and found the following errors in diagnostics. Errors: 005, 109, 201, 300, 604, 605, 700, 713, 714, 717, 718, 721, 800, 802, 803. After speaking with customer I found door errors, and cooling errors were from customer trying to defrost unit. Found water pressure good to insolation valve but couldnt get water past isolation valve using hose bypass. Found valve sent for repairs was defective and needs to be reordered. ordrng 1 WR57X27487 (Isolation valve)"

Arrived onsite for a refrigerator with all the upper lights in the RC not working. I found the FC light out also. I tested DCV at the FC LED and had correct voltage. I bypassed the FC LED and all the lights started working. The FC LED needs to be replaced. ordrng 1 W10695459 (Module)

"Arrived on site to inspect washer leaking water. Upon further inspection, I found the unit unplugged and both water hoses disconnected from the unit with the water turned off at the wall. Also found stickers on the left side at the control panel and lid (photo). When I went to reconnect the hoses, I found the hot valve wiggling back and forth. I removed the control panel and inspected the valve and found the hot valve broken (photo). I removed and replaced the valve and reconnected the hoses and turned the water and found no water leaks at the valve. I placed the unit in diagnostics showing no error codes and tested. The water dispensed into the tub with no leaks at the valve. When the unit began to drain, I found water coming from underneath the unit on the right side (photo). I tilted the unit back and found, where the drain pump mounts to the tub, the tub is cracked (photos). I drained the remaining water from the tub and customer placed towels around the unit to catch any water that might still leak. I advised the customer of my findings and advised I would have to order the tub. ordrng 1 W10371566 (Tub)"

Arrived onsite for dryer making a squealing noise. On inspection found the dryer while spinning makes a squealer noise. Gain acc to the dryer and replace the belt pulley. Tested unit and it is running as designed.

"Arrived on site and inspected dryer and found it is not heating, also found airflow meter is showing restricted. Checked incoming power and found 120 V from L2 to neutral, 0 V from L1 to neutral. Recommended that homeowner to correct incoming power. Also went to the exterior will need to be cleaned/cleared by a service before dryer is used again. Took multiple pictures and airdropped them to customers phone, job complete."

Arrived on site to install previously diagnosed mag and inverter. Found wave guide was damaged. Submitted photos to Techline and agreed issue i. Was advised unit would not be covered. Advised customer to contact customer service with provided SR#. Job complete. SR#7736463877

"Arrived on site to test unit for not spinning, tested unit found failed transmission and basket drive, customer could not reach the land lord for approval, spoke to CS unit has excessive amount of rust that will contribute to more failure in the future and no suitable repair can be guaranteed

"Arrived on site to test unit for loud grinding noise, tested unit found failed bearings, replaced bearings and tested at just spin cycle, unit is now running as designed advised customer not to use for 24 hours to allow glue to dry, job complete"

"Arrived on site to test unit for lights not working, tested unit found right door hinge broken, activated both switches at the same time and all the lights came on, at this time customer does not want any repairs done and when he decides to replace the hinge he will contact us

"Arrived on site to test unit for F7E1, tested unit found failed gear case, oil covering belt and cam, replaced parts and tested, unit is now running as designed

"Arrived on site. Customer defrosted unit due to ice build up on fresh food evaporator,replaced thermistor under company 1 year warranty,secured thermistor to suction line behind manufacture weld joint with a zip tie. Advised replacing the ui for defrost issue customer is going to monitor unit.

Arrived onsite for a refrigerator that has stopped making ice. Upon inspection I found that there was no code stored for the ice maker and the ice maker harvested and filled with water. Upon further inspection I found that the fc evap was iced over and the thermistor was not making good contact with the refrigerant tubing. I corrected this and checked the drain tube and found in clear and not sagging. I leveled the unit and made sure the doors sealed up perfectly

Arrived onsite for a washer that is not going into wash cycle. Upon arrival the customer showed me a video of the issue. Upon inspection I found that the cap was leaking oil and the actuator also failed. I installed the new actuator and cap and tested the unit and found unit operating as designed no leaks.

"Arrived on site to test unit for shorted keypad error. Test unit and found shorted console. Replaced console. Test unit and unit test good job complete."

"Arrived on site to inspect ice machine too hot and not producing ice. Upon further inspection, I found the cleaning needed light illuminated on the control panel. Placed the unit in diagnostics and tested and when the valve came on, no water dispensed into the reservoir. I found the water inlet hose not connected to the water valve under the sink. I reconnected the water line and retested the unit and it is operating as designed. I turned the unit on and allowed it to operate and it is operating as designed as it made a slab of ice and when it dropped onto the cutter, it began to cut the slab into cubes. I recommended the customer perform a cleaning cycle on the unit to allow tit o clean and function properly.

Arrived on site to replace control board and console. Replaced all 3 parts test unit and unit test good.

"Arrived on site and found control panel is unresponsive, found power to control board is good and status light is on. No status light on control panel. Replaced control board and washer was idle and control panel was not plugged in but capacitor sparked and blew out. Spoke with techline, although not defined capacitor is likely for drain pump circuit drain pump has failed and shorted control board and control panel

"Arrived on site to diagnose range that was not heating. On arrival customer told me things seemed to take longer to cook than expected, and burners don't stay red hot. I advised cycling of burners was normal, and this is how the unit is designed. I checked incoming voltage and found voltage and polarity good, but had attached itself to the L1 wire and cooked itself. Removed from unit and verified proper function. Repair completed."

"KRFC704FPS04 Arrived to instal previously diagnosed and ordered parts. I found the FC at -4 and the RC at 37 and further inspected. The right RC door had a failed gasket with severe gapping, top to bottom. The rear drain tube was gapped and I corrected. RC average was 35, FC was 4. Due to my finding and readings, I suspect the evaporator had frozen, causing the cooling issues. I removed and replaced the door gasket and tested. The unit resumed all normal functions and was cooling as designed. Unit set to basic defrost. No leaks observed during service.

Arrived onsite for a dryer that runs but doesnt heat. I found 243VAC to the heater and found the heater open.

Arrived onsite for a dryer to replace the previous diagnosed parts. replace the heater wire kit. I installed the heater wire kit and tested the dryer. All is working as designed. Call complete.

"Arrived on site to inspect range oven door glass broken. Upon further inspection, I found the outer door glass missing and pieces of glass in the door frame. Customer advised they needed to contact their insurance so that this tech could advise what repairs were needed. I spoke to the insurance person and advised the unit would need the outer door glass and possibly the two side trim pieces

"Arrived on site for cooling issues. Found evaporator incased in ice,removed cover,ohmed heater passed,checked continuity on thermafuse passed,ohmed sensor passed. Attempted to run diagnostic control not entering diagnostics diagnosed a defective control,replaced defective control

Arrived on site for unit not powering on. Upon arrival test polarity and there is no power at supply. Found breaker is tripped. Restored power to unit and it powered up. Preheated oven to 350 and. At beginning stages of preheat unit Tripp breaker. Test cook top and all burners operate correctly. Test broil and operates correctly. Bake operates correctly after oven has been preheated by broil. Test bake element and is good. Found the breaker Tripps when call for bake and broil assists bake to preheat from a cold preheat. Contacted techline for assistance. Explained to tech findings. Tech said Unit is operating as designed. And to give customer service pointer information. Tech gave SR# 7736463865. Gave home owner information to contact breaker manufacturer. Also gave service pointer W11525530

"Arrived on site. Found ui unresponsive and nothing running,diagnosed a defective control,replaced defective control powered unit on reprogrammed new control power cycled unit compressor and fans powered on

"Arrived onsite for unit not cooling. Upon arrival unit is running. Temped unit and is 42 degrees in RC and 20 degrees in FC. Ram diagnostics to for compressor and condenser fan. Compressor operates and pulls 1 amp. Contacted SW for assistance. Recommending replacement of control at this time.

Arrived onsite for a dryer that is not drying. The customer stated that the unit seems to dry in every cycle option except the regular selection and when set on regular the clothing will still be very wet when it completes the cycle and shows done. I tested the dryer confirming the customers complaint and found when the dryer is set on regular with the normal option selected the burner will only fire about every 10-15 minutes but on any other selection the dryer cycles normally. I found the moisture sensors not reading correctly because the clothes were not tumbling correctly due to the front leveling feet being lowered to far. I went to adjust the feet and adjusted the front left foot then when adjusting the front right foot the front of the dryer fell to the floor because both leveling feet were stripped. The control and both feet need to be replaced. Ordering 2EA W11444912 leveling feet. RS for Thu 6/1 per the customers request.; ordrng 2 W11444912 (Leveling feet)s

Arrived on site to test unit for console rebooting itself and power loss occurring. Advised whirlpool app would need to be downloaded to ensure most current software is updated. Found error f6e0(miscommunication). Ran microwave for 3:30 with no issues. Oven heated to 350 with no safety issues. Would need to contact within operation hours. ; O-emld tckt

"Arrived onsite for MW door not closing all the way. On interior this unit is known to have door issues if the installation is not done to factory specifications. Found a 1/4 inch lip on the right side and a 1/8 inch on the left side of the cabinet cutout. The front,of the unit is resting on the lip of the cabinet and causing the door not to shut all the way. Going to level the unit out with shims, I only had to 2 shims today need 4. Rescheduling for Friday. I talked with Gerry about this issue since he has done quit a few these units.; schdld next appmnt for 5/26 FRI !"

Arrived on site to test unit for unit turning off on its own. Found control error and shorted keypad. Will order new console and will repalce console and control board office to reschedule ; ordrng 1 W11600651 (Console)

"Arrived onsite for a refrigerator that is tripping the breaker. Upon arrival I found that there was no one at the office, I when directly to the apartment and made contact with customer and asked about her refrigerator and she didnt speak English but it seems as though the unit had no issues. Office to reschedule ; O-emld tckt"

Arrived on site to test unit for front left and front right burner burning orange or yellow. Found suds on burner heads. Ordering new burner heads and new valves. Office to reschedule ; ordrng 1 W11338090 (LF and LR) and 1 W11333175 (RF and RR valves) and 4 W11319683 (Burner head)s

Arrived on site to test unit for unit giving error code of missed wired unit. Found bad control board will order new board office to reschedule ; ordrng 1 W11647018 (Control board)

Arrived on site for refrigerator not making ice/or dispensing water properly. Upon arrival confirmed issue. Found filter and housing asm receiving water but water pressure would pass through when filter was added. Rescheduled customer to complete repairs with new w11162042 housing.; ordrng 1 W11162042 (Housing)

"Arrived on site for refrigerator not cooling, dispensing water, or making ice. Upon arrival confirmed complaints and found temps at 41/64 (rc/fc). Found compressor to hot to even get close to while drier was room temp with no heat coming off of it. Found fc evap coil completely dry and rc evap coil partial frosted on the first section of tubing. Found unit had sealed system failure and will need new compressors replacement. Office to reschedule once availability of parts is known.; ordrng 1 W11515413 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Lokringkit (Lokring kit) and 1 R600 (R600kit)"

"Arrived on site to inspect ice machine with no power. Upon further inspection, the customer advised that with the unit plugged into the outlet behind the unit, it would trip the breaker and not drain. They advised they plugged the unit into the outlet on the wall next to the unit and it would not drain and tripped the breaker again. I unplugged the unit from the external drain pump,and plugged it into the wall next to the unit and found the unit would operate properly. I am ordering the external drain pump,and scheduled return service

Arrived onsite for display numbers are missing digits. On inspection the display is missing the back of the number on the dishwasher. Order new ui W11620481. No gas leaks detected during service . Office to reschedule when part arrives. .; ordrng 1 W11620481 (Ui)

Arrived on site for no cool fridge . Found evaporator cover covered in frost . Steamed out evap . Found heater molex miss pinned . Also light switch missing . Rest of unit checked normal. Ordering switch and heater Call to set return ; ordrng 1 W11562215 (Heater) and 1 W11123941 (Light switch)

Arrived on site for dishwasher not completing cycles. Upon arrival confirmed issue and found f9e1 in diagnostics. Found sump motor need8ng replacement. K174CK1APL1 with a new sump asm W11416362.

Arrived onsite for complete no cool on brand new install. Found shorted compressor windings. Ordering sealed system repair. Office to reschedule. ; ordrng 1 W11676464 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600a (R600a)

Arrived on site for vent hood not turning on. Upon arrival conf8rmed issue and found cause of failure was unplugged harness connection on control. After restoring power I found debris in Motor. After removing debri I found motor still rattling and not getting quieter. Ordering W11035826 to complete repairs. Office to reschedule once availability of part is known.; ordrng 1 W11035826 (Motor)

Arrived onsite and for no cool in the fridge and found evap frozen through. Harness is good and heater is good. Defrost control regularity error. Ordering control to repair. ; ordrng 1 W11546609 (Control)

"Arrived on site to inspect ice machine leaking water. Upon further inspection, I found the bin full of ice and the customer advised that the drain pump isnt pumping the water out all the time. They advised they went to get some ice and found the bottom full of water under the ice. I checked the bin and found no water in the bottom and the unit was making a slab of ice. I allowed the slab drop to the cutter and drained the reservoir and could hear the dr pump kick on and it drained the water. I found the unit is on an RO system and the ice machine drain hose is connected to the main drain line under the sink (photos). The RO system is connected to an adjacent drain line that taps into the main line past the ice machine drain line (photo). I tested the external drain pump several times and it operated as designed each time. Due to the possibility of the external drain pump water level sensor failing, I am ordering the pump and CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE AFTER 10AM. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived onsite for mw not staying on after 2 seconds. On inspection the unit ran the first time, I stopped and retested it. The security time it turn of about 2 to 3 seconds and was making a clicking noise like arcing. I ordered magnetron,cap and diode. Reschedule once parts get in. ; ordrng 1 W11230995 (Magnetron) and 1 W10561770 (Cap) and 1 W11256462 (Diode)"

"Arrived on site to install previously ordered parts. Replaced main control and ui, there is no change. Upon further inspection found harnes inside deli drawer to deli ui is corroded and has broken wires need to order power control and deli drawer. Office to reschedule ; ordrng 1 WPW10624574 (Power supply) and 1 W10815669 (Deli drawer)"

"Arrived onsite for a refrigerator that is not cooling in both sections. Upon inspection I found that the compressor was kicking on and drawing 20amps on startup and the god dont to 8amps the it shuts off. I tested the unit with a known good start device and found no change. I am ordering a ss (2hrs) and the compressor, evap, r600, access valve, Uv drier and evap. To replace unit office to reschedule ; ordrng 1 W11574734 (COMPRESSOR) and 1 W11598434 (EVAP REPAR) and 1 Accessvalve (Access valve) and 1 Uvdrier (Uv drier) and 1 56grams(R600a) (56 grams (R600a)) and 1 Nitrogen (Nitrogen) and 1 Ss (Ss)"

Arrived on site for dishwasher not cycling properly. Upon arrival found no errors in diagnostics. Found u it could cycle through diagnostic and normal operation settings. Found drain line not properly secure to disposal and added clamp. Also found dispenser clogged with gel soap on rinse aid side. Ordering W10861000 dispenser to fix and rescheduled customer for 05/29/24 to complete repairs. ; ordrng 1 W10861000 (Dispenser)

Arrived on site. Per service pointer replaced drip pan and harness followed instructions per service pointer. Autho S16360

Arrived onsite to install ice maker. Installed ice maker and tested. Ice maker is functioning properly. Job complete.

"WTW4855HW3 Arrived to inspect washer vibrating. I found no stored error codes and tested the unit. Operation was normal throughout manual spin modes and I found no deficiencies. Automatic operated as designed as well and I calibrated the unit. I discussed loading and detergent usage with the customer. Operational test good, no leaks served during service."

"WED5620HW2 Arrived to inspect incorrect receptacle. The outlet in the wall was a NEMA 14-50, where the standard is a NEMA 14-30. Due to the mismatch with commonly installed dryer cords, the outlet should be changed to the standard NEMA 14-30, the type with the N that is L shaped, vs a straight blade 50 amp. The customer will contact the builder."

WRS555SIHZ03 Arrived to inspect no ice. I found the harness had failed at the red wire for the ice maker on/off switch. I repaired the failed wiring and tested. The unit operated as designed. No leaks observed during service.

"Arrived on site ,replaced door hinge and installed stops . Unit is garage , unable to test . Door is functioning properly . Job complete"

"Arrived on site for fridge not making ice . Got e5 error code . Did power rest ran harvest but ice maker not filling . Replaced valve , ran harvest and filled properly . No water leaks detected at this time . Job complete"

Arrived onsite for a microwave that the cavity light is not working on. I found the bulb burned out. I replaced the bulb and showed the customer where to notch the cabinet for the hinges to allow the door to close properly. The customer notched the cabinet while I replaced the bulb. I tested the microwave and all functions are working as designed. Call complete.

Arrived on site. Replaced harness and drain checked water flow through drain good.

"Arrived onsite and found repeat defrost failure, customer had been manually defrosting to get by. Found the brown wire had backed out of the wire molex connector and was not closing the heater circuit during defrost. Correct wire. Unit is now operating as designed. Advised customer on repair."

Arrived onsite and tested unit for motor failure error code and found bad motor. Replaced sump and motor. Unit is now operating as designed.and used customer on repair. All checks good.

"Arrived on site for food freezing in RC. Upon arrival inspected unit found juices and waters slushy. Ran diagnostics and could not get diffuser to operate. Replaced diffuser W11645127, control W11566851, and ui W 11518204. Test unit and diffuser now operates. Unit is operas designed. Job complete"

Arrived onsite for a refrigerator not making ice or dispensing water. I tested temps and found the RC compartment at 38 degrees when set at 38. After speaking with the customer they stated it will stop dispensing water at all time of the day and night. I found the ice bucket full when I arrived. I tested the dispenser and found the water pressure extremely low. I removed the filter and the pressure was normal. I advised the customer to change the filter. The customer is changing the filter and will let us know if there are any other issues. Call complete.

Arrived onsite for refrigerator not producing ice and water. Customer said she changed the filter everything stopped working. On inspection the filer had to be forced out of the housing. But another filter in and the same thing happened. I replaced the filter housing and the water and ice still didnt work. I pulled the back panel off in the rc and found reservoir was frozen. Used the heat gun to defrost the reservoir. Then sealed the evap cover to keep the cold air away from the reservoir. The unit is operating as designed and no water leaks detected.

"Arrived on site and found washer is making noise during spin cycle, inspected drive system and found cam kit is grounding it itself apart. Replaced gearcase, belt, cam kit, capacitor, and actuator. After rebuild washer will now complete a diagnostic cycle, job complete."

"Arrived on site and inspected washer and found the strike is broken, after replacing it confirmed washer is operating properly through diagnostic cycle, job complete"

"Arrived on site and found saved error codes, F0E7, F0E9, F0E5, ran all functions in manual diagnostic cycle and everything passed. Discussed correct loading and detergent usage for this model no further repair is needed at this time, job complete"

"Arrived on site and inspected washer and found it is unplugged. After reconnecting to power drain pump is running constantly. Cleared drain pump error and insured pressure hose was clear. After resetting control board drain pump has stopped, and it will now complete a calibration cycle and an automatic test cycle. No further repair is required at this time, job complete"

"Arrived on site and found Lid is broken on left-hand side, replaced lid and then ran test 51 to ensure it is operating normally, job complete"

Arrived on site to test unit for noise. Ran unit at 35@ for 30 mins with no noise. Replaced cooling fan and convection toe and blade as a precautionary. Customer provided video but found no issues. Advised if issue persists would need better video but unit will make noises depending on heat selected and length of cool times. Unit is working as designed. Job complete.

Arrived on site to test unit for RF burner not igniting properly. Removed burner head and adjusted to allow better fuel flow to igniter. Unit now working as designed. Adjusted flames. No leaks detected. Job complete.

"Arrived on site to convert unit to LP and replaced oven igniter and burner, replaced and tested, unit is now running as designed, job completed"

"Arrived on site to test unit for not filling with water, tested unit found valve not opening all the way, customer also stated that unit gets stuck in sense mode for hours, replaced valve and control, tested unit unit is now running as designed, explained to customer that these are high efficiency washers so it does not get a lot of water, job complete"

Arrived on site to test unit for console getting hot. Found venting position causes console to get hot and is part of normal operation. Advised and showed customer where venting is located and advised to not keep things that may melt or potentially be a fire hazard around venting area. Job complete.

"Arrived on site for a washing machine that is going off balance and is not completing out cycles. Inspected unit and work area. Were on the unit through diagnostics and found an F0 ae9 (off balance pause) error code. Found the unit unleveled with the tub resting on the front panel and leveled out the unit. I ran the unit through an auto test in the unit ran as designed. The customer advised that the unit has problems with her quilts, and that they did not spit out properly. I did explain to the customer that heavy duty items, such as sleeping bags, quilts, comforters, and other bulky items like that are not recommended for these machines. The customer advised that all she has our quilts, and that was the primary reason why she bought this washer. She advised the sales person told her that this machine was perfect for what she needed. I did explain to her the logistics behind that and did advise that she can attempt to run those kinds of loads, but that she will have a harder time completing out cycles due to off-balance issues or feeling issues. The unit is working as designed. Call complete."

Arrived onsite for refrigerator not producing ice.on inspection found a block of ice in the ice bin and fresh cubes on top. I pulled the bin out and melted the ice block that had the auger frozen in place. Customer is going to see if the icemaker is working first before we replace the unit. Custom will call back if it stops working. It dumped a tray of ice while I was working on the unit. No way leaks dead during summer.

"Arrived on site to inspect refrigerator not cooling in the freezer section. Upon further inspection, I found the customer had the unit defrosted in the FC section and the evap cover removed. I tested the defrost element and bimetal and found the element shorted out and the bimetal open. replaced the element and bimetal and tested and unit is beginning to cool as designed. No water leaks observed during service, job completed."

"Arrived on site and found adjusters are broken. After replacing top rack is operating properly, job complete.

"Arrived on site and found no error codes on test 56. Ran test 57 and Icemaker cycled properly. Ran test 45 and waterline is frozen again. Confirmed fascia heater has not failed and confirmed on test 58 that control board is sending voltage to waterline heater. Per CS raised temperature in freezer to 3? and fresh food to 38?. There is no further recommendations or known issue That can be corrected, job complete"

Arrived on site for unit not making ice. Upon arrival. Inspected unit and found ice in bin. Most of the ice is store bought ice with some icemaker ice on top. Customer was not aware that filling the bin with ice can prevent icemaker from making ice when senses is full. Test ice maker and water valve and is operating correctly. No leaks present at this time. Job complete

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. I placed the unit in diagnostics and checked for error codes for the ice maker and found E2-motor lost position. I removed and replaced the ice maker and hv control and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts. Replaced both hinges. Unit is operating as designed. Job complete

Arrived onsite and determined bar was not engaged properly to on position in timer gear. Corrected set unit to on position. Unit is now producing ice as designed. All checks good.

Arrived onsite for previously diagnosed parts. Installed front oven glass and console. Tested unit and it is operating as designed

Arrived onsite for refrigerator not making ice. On inspection I but the IM in diagnostics mode and it did not finish the test. I had to restart the IM to finish the test. I installed a new IM and ran the diagnostic on the new IM maker it finished the cycle the first time. Informed the customer that if it is not producing ice to call us back.

Arrived onsite for LF burner failure. Replaced burner and tested. Unit is now functioning properly. Job complete

Arrived onsite to to install a cooktop filter. Upon arrival I installed the new one

Arrived on site for warmer then normal temps and not making ice . Customer had cleaned coils on Sunday and fridge temps went back to normal since and is making ice . Did instruct on regular cleaning of coils . Also notice food pushed back on back wall . Instructed on proper air foil . No other issues found . No water leaks detected at this time . Job complete

Arrived onsite for a dryer that stopped working then the customer messed with the plug and it started working but doesnt heat. I tested the dryer and found it heating and working as designed when the plug is partially pulled out of the outlet. I found the outlet loose in the wall. I showed the customer and he is going to replace the outlet.

"Arrived on site. Ran diagnostics water and pump passed compressor powered on no frost on evaporator plate diagnosed a leak in the system unit will need a new compressor,evaporator,access valve and drier estimate for repair

"Arrived on site and found no ice production cycled icemaker and it ran properly and filled with water. Tests 1,2, and 37 all show good. Freezer is 3 degrees. At this time theres no measurable failures. Requested a customer continue to monitor refrigerator for operation.

"WRS325SDHB08 Arrived to inspect no ice. The customer said the unit had progressively went into failure, producing less and less, until it finally stopped ice production. FC temperature was -4?F. I found the ice maker stalled and I removed and replaced, after verifying line VAC was preset at its plug. The new ice maker operated within service test mode and designed and the unit filled as expected. The doors were very mis-aligned and I corrected. Operational test good, no leaks observed during service."

"Arrived on site replaced orifice and changed to LP with LP kit , manifold , and burner head . Unit is now lighting as designed . No gas leaks detected at this time. Job complete"

"Arrived on site for washer, inspected unit snd work area. Customers complaint was unit not powering on. Customer informed me that its been happening for a while and most if the time it will come on on its own. Fallowed LG TECH SHEET and its indicating to have a bad PCB board.

"Arrived on site. Found evaporator fan not running and ice build up on evaporator cover removed cover found evaporator incased in ice,defrosted evaporator found a blown defrost bimetal uploaded picture,replaced defective bimetal cleared ice fan powered on compressor running. used 1 Wp2182381 (Bimetal) from stock"