We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78681
David S
Job Details: 12/03/2021
Arrived on site for filter housing leaking. I found the unit with the water off. I turned the water back on and found the housing leaking. I replaced the filter housing and tested the unit. It is working as designed. Job complete no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Harker Heights, TX 76548
Al
Job Details: 12/03/2021
Arrived on site for right ff door with a torn defective gasket. Confirmed the complaint and during the replacement of the gasket I found the gasket wasnt coming off as designed. The insulation was coming off with the door. Called office and spoke with CS to advise my findings and limitations with pulling the gasket off. Was advised to simply order the right hand ff door and return with the gasket. Ordering W10919619. Office to schedule return services ; ordrng 1 W10919619 (DOOR RH SS)
We serviced a
FRIGIDAIRE WASHER
Model FFLE2022MW2
Near Copperas Cove, TX 76522
Al
Job Details: 12/03/2021
Arrived to inspect washer not completing cycles. Confirmed and found the tub full of aged water. Discovered the lid switch was defective causing the malfunction. Removed and replaced it and the unit tested properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76502
Tali W
Job Details: 12/03/2021
"On site to install previously diagnosed parts. Installed pads, adjusted leveling, and calibrated. Ran diagnostics cycle. No errors found. Ran high speed spin. No unusual sounds heard. Informed customer of normal operating noises on unit. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Kempner, TX 76539
Tyler
Job Details: 12/03/2021
Arrived on site for refrigerator not cooling correctly or making ice. Upon arrival confirmed complaint and found temps at 27/46 degrees (FC/RC). Upon further inspection found major defrost issue in FC due to failing evap fan/bimetal asm. Instructed customer that unit would need a full 24-48 hr defrost before repairs could be completed and instructed customer on defrost process. Also docd issue with n.e.w. Techline (Crm# 1646302562) techline recommendation was to replaced all defrost related parts. Will need office to reschedule once availability of parts is known.; ordrng 1 W10843055 (Hv control)
We serviced a
WHIRLPOOL RANGE
Model RFE3300N
Near Killeen, TX 76541
Tali W
Job Details: 12/03/2021
"On site for range oven not heating to set temp and both left side cooktop elements barely heating. Found both left side elements ohmed higher than spec. Bake element 22 ohms, but not heating properly. Found temp sensor wire grounded and corroded. Ordering bake element, 2 knobs due to being missing/cracked over time, temp sensor, 6 and 8in cooktop elements, 2 additional receptacles, and switch that controls oven temp. Research on parts ordered. Office to reschedule.; ordrng 1 Researchonallparts (Research) and 1 Bake (Bake element) and 1 Tempsensor (Temp sensor) and 1 8incooktopelement (8in element) and 1 Oventempswitch (Oven temp switch) and 2 Knobs (Knobs)s and 2 Receptacles (Receptacles)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Hewitt, TX 76643
Jonathan M
Job Details: 12/03/2021
Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced dual water valve and tested the unit. The unit filled the icemaker with water and is working as designed. Advise customer to keep an eye on her ice to ensure that the unit he is working properly. Call complete.
We serviced a
AMANA REFRIGERATOR
Model SZD25NW
Near Briggs, TX 78608
Jonathan S
Job Details: 12/03/2021
Arrived on site for refrigerator not cooling. Ins unit and work area. Found no components running. Mead incoming voltage to temperature control and found correct. Found failed temperature control due to normal wear and tear. .; ordrng 1 R0161092 (Temperature control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Kempner, TX 76539
Al
Job Details: 12/03/2021
Arrived to inspect dishwasher not washing at all. Put the unit in diagnostics test mode and discovered a motor error. Removed and replaced the sump and motor and the owi sensor. Reassembled and unit tested properly without any issues. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Waco, TX 76712
Jonathan M
Job Details: 12/03/2021
Oh arrived on site for an ice machine thats making thin ice again. Inspected unit and work area. Confirmed the customers complaint and ran the unit through a diagnostic test. Found the valve working properly but the recirculating pump sing the water level for when it was not where it should be. Replaced recirculating pump and tested the unit again. The unit began operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Waco, TX 76705
Jonathan M
Job Details: 12/03/2021
Arrived on site for a refrigerator thats not dispensing water or filling the ice tray enough. The customer advised that they had moved the unit to make it more square in the cabinet and since then it is not dispensed water correctly. Tested the unit and confirmed the customers complaint. Removed the water filter with the same result. Pulled the unit away from the wall a little bit in case if there was a kink line and water began to flow properly. Looked behind the unit and found the plastic line that she has going from her wall to the refrigerator had kinked. The customer taped the waterline to the back of the fridge to avoid any further issue.
We serviced a
KENMORE REFRIGERATOR
Model 596.735022
Near Waco, TX 76712
Jonathan M
Job Details: 12/03/2021
Arrived on site for a refrigerator that is icing up in the freezer section and is losing temperature. Inspected unit and work area. Confirmed the customers complaint and found a defrost issue in the freezer section. Disassembled unit and checked resistance through the bimetal. Found proper resistance and continuity. Checked resistance to the heater and found 28.7 ohms. I spoke to SW and was advised to replace the adaptive defrost control. Defrosted the entire freezer evaporator. The customer had an adapter defrost control on hand that was new in the box.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76707
Jonathan M
Job Details: 12/03/2021
Arrived on site for a washing machine thats not going past the sensing portion of the cycle. Inspected unit and work area. The customer advised the unit makes a buzzing sound and that the unit will fill with a little bit of water but does not seem to fill enough or agitate. Confirmed the customers complaint and around the unit through diagnostics. Found an F8 E1 (low/no water detected) error code. Tested the unit and manual diagnostics and found the cold water valve not pulling in water. Remove the hose from the wall and checked water pressure. Found the cold water valve at the wall was not pushing enough water into the unit and was barely trickling any water when the water valve was completely turned on at the wall. I advised the customer that they will need a plumber to fix their water supply issue. Call complete.; schdld next appmnt for 12/9 THU !
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS05
Near Cedar Park, TX 78613
David S
Job Details: 12/03/2021
Arrived on site to install previous diagnose part. I replaced the tracks for the freezer drawer.I reassembled the unit and found it working and closing as designed. Job complete.
We serviced a
UNKNOWN DISPOSAL
Model n/a
Near Austin, TX 78738
Leonardo
Job Details: 12/03/2021
Arrived on site to test unit for disposal no working. Found motor locked up will need to replace disposal job complete.
We serviced a
GE MICROWAVE
Model PEB9159SF1SS
Near Austin, TX 78738
Leonardo
Job Details: 12/03/2021
Arrived on site to test unit for unit not starting. Found loose connection at top switch. Secured connection test unit and unit test good job complete. Advised current we will need to replace harness to make unit work correctly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Lou
Job Details: 12/03/2021
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E4. I checked the float switch and found a small amount of water in the pan. Continued with testing and the unit operated as designed. Removed the pan and float switch and cleaned water out. Replaced the float switch and retested. Unit is operating as designed. No water leaks observed at the end of,service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/03/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly in rc. Found ui not controlling fan speed properly, and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ0
Near Austin, TX 78754
Wesley
Job Details: 12/03/2021
Arrived onsite for the oven door alignment not being correct. reseated and adjusted door for better alignment. Unit is now operating as designed. Advised customer on repair.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Luis
Job Details: 12/03/2021
"Arrived on site for no lights. Diagnosed a defective led module,replaced lower right side led module in fresh food section."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, TX 78628
Cliff
Job Details: 12/03/2021
Arrived on site to diagnose an oven that is turning off and on randomly. Found unit not fully plugged in to wall outlet. Reset plug to proper position and all is working properly at this time. Issue was mis diagnosed on previous trip and no charge to homeowner at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV05
Near Temple, TX 76554
Tali W
Job Details: 12/03/2021
"On site for fridge leaking from dispenser. Found water line at dispenser slowly dripping water. Unit requires valve WPW10179146, connector WP2198677. No repairs made at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
Jonathan S
Job Details: 12/03/2021
Arrived on site for microwave fan intermittently running. Customer stated that failure will occur in middle of night when not cooking on range or using unit and when attempting to turn off the UI will not respond until unit is powered on and off. Performed diagnostics mode and test fan in test mode. Tested in normal operation. Found fan working at time of service. Tested door operation and found interlocks working as switches responding. Will need to replace control and UI. Office to schedule return when ETA is available on parts.; ordrng 1 W11175576 (Ui) and 1 W11552018 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Lorena, TX 76655
Jonathan M
Job Details: 12/03/2021
Arrived on site for an oven thats not heating properly. Inspected unit and work area. The customer advised the unit does heat but that the unit does not seemingly reach the target temperature as food that they cook takes longer to cook in the oven. Around the unit through diagnostics and found no stored error codes. Tested both bake and broil elements. Both heated and worked as designed. Ran the unit on a 375?F bake cycle and found that the unit was off 25?. Use the oven temperature calibration setting to adjust the temperature of the oven. Re-tested the unit and the unit began working as designed fluctuating between 389?F and 365?F. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 12/03/2021
"Arrived on site and inspected dishwasher and found customer is experiencing white residue on dishes and interior of dishwasher surfaces. Wiping the residue with a wet glove cleans it off I showed customer this is detergent buildup/excessive soap. Recommended running machine cleaner like dishwasher magic to remove all buildup. Set washer into a diagnostic cycle and wash motor is working properly. Also recommend it running water as hot as possible at kitchen sink before starting dishwasher. Also found there is no high drain loop installed and corrected this. Dishwasher is working as intended, job complete collected service fee only."
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Austin, TX 78722
Robert
Job Details: 12/03/2021
Arrived on call for complaint of fan motor not working in small oven. Confirm 120v to fan no operation. Replace fan motor and test.
We serviced a
GE DRYER
Model GUD24GSSM1WW
Near Austin, TX 78723
Robert
Job Details: 12/03/2021
Arrived on call to replace previous diagnosed parts. After installation test operation. Dryer working and heating properly.
We serviced a
WHIRLPOOL RANGE
Model G7CG3665XS00
Near Spicewood, TX 78669
Leonardo
Job Details: 12/03/2021
Arrived on site to replace right rear burner head. Replaced burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78727
David Z
Job Details: 12/03/2021
"Arrived on site to diagnose dryer screeching when running. Checked unit and found one wheel barely moving, debris in the felt and evidence of slipping belt. Customer approved. Replaced belt and rollers / tensioner and cleared debris. Retested unit and found noise is gone. I advised the customer to make sure they are not leaving anything in pockets as its getting caught in the felt.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Belton, TX 76513
Tali W
Job Details: 12/03/2021
On site for range hot surface light constantly lit and front right burner not turning on. Found terminal on front right element broken and burnt. Ordering right front element and switch. ; ordrng 1 W11517959 (Right front element) and 1 WPW10312185 (Inf switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Lou
Job Details: 12/03/2021
"Arrived on site to inspect water in the bottom of the unit tub. Upon further inspection, I found water at the drain area and just above the sump at the bottom of the unit. I found that the customer has an RO system and the RO system drain hose is connected to the dishwasher drain hose which is not approved by the manufacturer. I drained the water from the tub and placed the unit in diagnostics showing error code F6E4-Float Switch open. Cleared the code and continued with testing. Unit is operating as designed. I explained to my customer how the RO system drains and since the RO drain hose is connected with the dishwasher drain hose, the water from the RO system is backfilling into the dishwasher. Using my Borescope, I demonstrated the water inlet inside the tub. With the water valve turned off under the sink and the dishwasher turned on and DW inlet valve engaged, there was no water coming in. With the valve under the sink turned on, we could see the water coming into the tub. I explained that the water is coming in from the drain area and not the water inlet. I contacted techline and spoke to Ed and advised of the complaint and my findings and Ed advised thstthe RO system drain hose needs to be relocated to the lower P trap. Ed provided SR#7732397532. I drained the unit and monitored the check valve and it is closing/sealing properly. I turned the water valve off under the sink and before I left, there was water in the drain/sump area again.No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/03/2021
"Arrived on site for Humming Noise - Refrigerator. Customer stated the noise comes on when the ice maker starts. Removed ice bin and bin was full of healthy ice cubes. Gained access to ice maker and used jumper to harvest and call for water. I could hear the valve call for water and customer confirmed this was the noise. The valve sounded louder than Im use to, but the kitchen and living room are one open area along with the wood floors so this makes it louder than it would normally sound. Explained to customer since the ice cubes were healthy and it was producing ice the valve would not need replacement. Customer understood. No leaks detected. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/03/2021
Arrived on site to install previously diagnosed parts. Installed all four nuts and ran diagnostics. No leaks detected. Reinstalled sound barrier blanket and mounted dishwasher into cabinet. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Cedar Park, TX 78613
David S
Job Details: 12/03/2021
Arrived on site for oven lights being out. I inspected both sockets and found the bulbs out. I replaced one bulb and I am ordering a second bulb to complete the repair. ordrng 1 WPW10412711 (Bulb)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/03/2021
Arrived on site to diagnose a washer that is not dispensing soap properly. Found detergent type tab not in dispenser. Reinstalled tab and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model RED4516FW0
Near Killeen, TX 76549
Tyler
Job Details: 12/02/2021
Arrived on site for dryer making loud noise. Upon arrival confirmed complaint. Customer had pop to show unit in warranty. After further inspection I found unit had a failed roller and idler asm. Bearing in rollers and idler were failings and ripped up the belt. Replaced all broken parts with repair kit. Reassembled and tested unit with towels. Found unit no longer making loud noises. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Harker Heights, TX 76548
Tali W
Job Details: 12/02/2021
"On site for fridge not dispensing water. Confirmed complaint. Unit wouldnt dispense water, but is making ice. I tested unit by removing filter and there was no change. Found valve not receiving 120VAC, but not opening. Ordering valve. Updated model number. Office to reschedule. ; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76549
Tali W
Job Details: 12/02/2021
On site for fridge not cooling properly. Found compressor running and pulling .52A. Evaporator and lines werent getting cold at all. Evaporator fan running. Ordering SS REPAIR. SS TECH TWO HOURS. ; ordrng 1 SSTECHTWOHRS (SS TECH TWO HRS) and 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Belton, TX 76513
Jonathan M
Job Details: 12/02/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to remove the agitator and found the agitator extremely hard to remove. Used WD-40 to loosen the screw to remove the agitator but found the spanner net would not be removed. Spoke to Paul and was advised to order the agitator and spinner nut and the original spanner net would have to be chiseled off or cut off. The office will need to contact American home shield about repair due to potential possibility of breaking the basket as well. Ordering parts and the office will need to contact the customer about a return date wants authorization has given.; ordrng 1 WP21366 (Spanner nut) and 1 WP3951744 (Agitator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Copperas Cove, TX 76522
Al
Job Details: 12/02/2021
"Arrived on site to inspect microwave light bulb issues. Confirmed the issue werent with the bulb or housing, but with the micro computer. Unit light was left on as a nightlight and caused the malfunctions. Ordering the W11552018 microcomputer. Office to schedule return services.; ordrng 1 W11552018 (Micro computer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/02/2021
Arrived on site to install previously diagnosed parts. Tested water dispenser and water came out. Customer was unaware that water was dispensing. I went ahead and removed the filter housing and installed a new filter housing. Tested water dispenser and water dispenser is working. Ran ice harvest and motor turned and dumped two cubes of ice. Ran water fill test and water filled mold as designed. Water was already inside the mold and overflowed. Wiped out water that overflowed ice mold. Felt reservoir and it was not frozen. Dual valve working as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/02/2021
Arrived on site to test unit for not cooling FC. Found unit pulling into vacuum meaning leaking somewhere. Found RC evap has minor leak from evap suction tube. Needing RC evap to fix issue. Need autho for sealed system and 2hrs on return visit. Office to reschedule. ; ordrng 1 WPW10643261 (RC evap) and 1 W10779331 (Compressor) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404 (Access valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW02
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for water with broken strike. Upon inspection I found that the strike had shattered and fallen out of the lid. Ordering 1x w11091027. .; ordrng 1 W11091027 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM02
Near Jarrell, TX 76537
Tyler
Job Details: 12/02/2021
"Arrived on site for refrigerator not cooling in both compartments or making ice. Upon arrival confirmed complaint and found both compartments at room temp (over 70 degrees) upon further inspection found the evap coil completely dry and no coolness, frost, or moister build up. Amp draw to compressor was 1.82a. Found no evidence of leaks but found unit had restriction. Documented issue with techline (Drew sr#7732390427). Was instructed to replace replacement of compressor and dryer.s.; ordrng 1 Cnote (Spoke with sr and sr ordered and assigned compressor access port and uv drier to call)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near New Braunfels, TX 78130
Andrew
Job Details: 12/02/2021
"Arrived on site to test unit for LF prompting. Found hot valve was not opening. Replaced valves, tested unit, unit working as designed. No leaks detected.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Killeen, TX 76542
Al
Job Details: 12/02/2021
Arrived on site and for LR burner issues. Confirmed the complaint and found both the infinite switch and element were both defective causing the malfunction. R&R both and unit tested properly to customers satisfaction. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78727
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not drying, upon inspection found the unit working and the heater working normally. All functions worked. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Austin, TX 78745
Robert
Job Details: 12/02/2021
Arrived on call for complaint of not drying dishes.
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2021
"Arrived on site to inspect dryer start button not working. Upon further inspection, the customer demonstrated that sometimes the start button works and sometimes not, but they have to turn the button to get it work. I removed the console and inspected the start switch and button and found the shaft on the button was cracked and not seating correctly on the switch stem. I removed and replaced the button and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID VENTHOOD
Model KVUB600DSS4
Near Round Rock, TX 78681
David S
Job Details: 12/02/2021
Arrived on site for hood vent panel not staying up. I inspected the unit and work area. I found the clips not holding tension properly. I replaced the clips. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78735
Luis
Job Details: 12/02/2021
"Arrived on site for loud noise. Diagnosed unit not running through a defrost cycle,ran diagnostics heater not powering on,checked continuity on heater failed diagnosed a defective heater. Defrosted evaporator replaced heater assembly."
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Buda, TX 78610
Jacob
Job Details: 12/02/2021
arrived onsite for unit giving and error code and the unit would sound really loud when in spin mode. Put the unit in diagnostics and got F71 error code and it is for suds error. When testing the unit it got stuck on draining the water. Was able to get out of diagnostics and made the unit spin in manually and heard loud noise. Ordered parts to replace in the unit. Needs authorization for all parts to be ordered and used. Office to reschedule ; ordrng 1 W10549509 (Basket) and 1 W10381078 (Shaft assembly and tub) and 1 W10763749 (Control) and 1 WPW10076270 (Screw and washer) and 1 Request (2hr)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78664
Wesley
Job Details: 12/02/2021
Arrived onsite for failed wash motor and verified issue. Repaired by replacing sump and motor. Unit is now operating as designed. All checks good. Advised customer on the repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Copperas Cove, TX 76522
Al
Job Details: 12/02/2021
"Arrived back on site to install previously ordered drain pump that wasnt seating properly causing the exact same leaking issues. Attempted sever time to get it on, but unit would leak in the exact same spot. Ordering the sump and motor and another drain pump. NOAR; ordrng 1 YALE-LEAK (YALE LEAK DETECTION PAPER) and 1 W11162733 (PUMP AND MOTOR) and 1 WPW10531320 (PUMP-DRAIN)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Volente, TX 78641
David S
Job Details: 12/02/2021
Arrived on site for dishwasher leaking.I spoke to the customer and found out the unit isnt drying properly either. I put the unit through a diagnostics cycle. I found the heating element coming on. I found water leaking out of the vent. I am ordering the vent assembly to fix the leak. I spoke to the customer about the plastic tub not retaining heat and advised the use of rinse aid In order to get a better dry at the end of the cycle.; ordrng 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 W11227945 (Deflector)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78756
Jacob
Job Details: 12/02/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. No issues at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KGCC566RBL07
Near Austin, TX 78730
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected cooktop and found on left front burner when it is cold it takes longer than the other burners to ignite. After it warms up it will ignite successfully many times in a row. Replaced burner cap and burner head and twisted and pushed new burner Into new burner head to close gap. This appears to have helped the possibility of ignition. Spoke with techline to report customers experience, there is no known way to further address the issue.
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HW1
Near Austin, TX 78759
David Z
Job Details: 12/02/2021
Arrived on site to diagnose range with spinning knob. Found the triple burner knob spins and doesnt turn valve. Removed knob and found the plastic scraped up and rounded where the metal collar sat. Used super glue and glued the collar back into the knob so that it can be used until a replacement arrives. Ordering new knob to ship direct to customer. Call complete.; ordrng 1 W11112747D2C (Triple Knob D2C)
We serviced a
UNKNOWN VENTHOOD
Model UXL6036YSS0
Near Austin, TX 78736
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected vent hood and sound vent fan is getting Craig power and is running but it is noisy during operation. A new motor will be needed to correct issue quoted, Single scroll vent motor; ordrng 1 W10294006 (Vent motor)"
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW1
Near Seguin, TX 78155
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not heating normally. Upon inspection found the unit working normally and it heated to 300 with no issues, sensors tested good. Complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS
Near Austin, TX 78749
Kevin
Job Details: 12/02/2021
Arrived on site and inspected cooktop and found F47 showing on the right hand side.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Round Rock, TX 78665
Wesley
Job Details: 12/02/2021
Arrived onsite and found ice maker not producing. Entered diagnostics and found e 2 error. Lost position. Unable to cycle to the motor. Office to reschedule. ; ordrng 1 W11483245 (Icemaker)
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78703
Jacob
Job Details: 12/02/2021
"Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the Unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Austin, TX 78730
Kevin
Job Details: 12/02/2021
Arrived on site and inspected washer and found on regular/normal cycle spin is set to off. All other cycles spin is normal. Returned regular/normal to highest spin and saved it. Ran washer in a diagnostic cycle and it drained and spun normally. Job complete
We serviced a
MAYTAG WASHER
Model MVWC300VW0
Near Austin, TX 78723
Robert
Job Details: 12/02/2021
Arrived on call for complaint of leaks. Found the drain pump seal leaks. After installation test operation. No additional leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78756
Jacob
Job Details: 12/02/2021
Arrived onsite for the water line for the dispenser possibly freezing and the ice maker making a loud noise over time. Unit was on but the noise was not present and the water dispenser was filling with water with no issues. Called tech line. Said to take temperatures in the freezer and temperatures checked good. Said that if we are getting a noise from the ice maker then replace the ice maker. Spoke with Bruce got sr#7732389965. Ordered part. Office to reschedule ; ordrng 1 W11359448 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Leander, TX 78641
David S
Job Details: 12/02/2021
"Arrived on site for fridge having no power. I inspected the unit and work area. I tested voltage to the control and showed good voltage. I unplugged p13 and the unit powered on. I put the unit into diagnostics and found none of the steps responding as designed. The 3 way valve is shorted out over loading the main control causing damage to it. The unit will need a 3 way valve and main control. Because of the condition of the control further diagnosing the unit is not possible. It is still likely other components will be need to repair after we get the main control working properly.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78704
Luis
Job Details: 12/02/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Canyon Lake, TX 78130
Noah D
Job Details: 12/02/2021
"Arrived on site to inspect unit for not draining when not in use, upon inspection found the unit filling with water when dishes are being done caused by a low drain loop. Raised drain loop and tested. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/02/2021
Arrived on site to install previously diagnosed parts. Removed mag fan and wheel. Installed new mag fan and wheel. Tested and fan is now spinning. Customer also tested microwave to ensure it was running. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for ice maker not producing ice. Upon inspection found ice maker not harvesting and the fill tube frozen (see pix) Will have to return with ice maker to resolve issues.office to reschedule return visit. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78753
Scott
Job Details: 12/02/2021
"Arrived on site for wash stopping mid cycle . Ran diagnostics got float error code. Found water in tray . Washer not level , readjusted washer . Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2021
"Arrived on site to inspect microwave display missing digits. Upon further inspection, I found the digits on the left side missing.I removed and replaced the UI control assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 12/02/2021
Arrived on site. Adjusted front hinges and pegs tested door operation good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Round Rock, TX 78681
David S
Job Details: 12/02/2021
Arrived on site for dishwasher leaking.i inspected the and work area.I found the kick plate insulation wet. I ran the unit through a diagnostics cycle and found the leak coming from the float switch. I found the gasket for the float switch torn. I replaced it with gasket material I had on hand. The unit is no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78754
Scott
Job Details: 12/02/2021
Arrived on site for freezer door rubbing . Readjusted and change placement of existing washer not that fridge is properly installed in an apt . Door no longer rubbing . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model KBHS179SSS05
Near Austin, TX 78731
Kevin
Job Details: 12/02/2021
"Arrived on site and found microwave is running but not heating. Microwave is installed under a counter, power cord is connected to a box somewhere in the island and its not accessible. Could not uninstall microwave completely. Any future repair would require the electrical box underneath the island to be relocated. After replacing parts microwave is operating normally and heating correctly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the home to be a new build. I found water in the bottom of the tub and I pressed the cancel button and the drain pump came on, but no water flowing. I found the knock out plug in the disposal still intact. Removed the plug and Estes the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 12/02/2021
Arrived on site. Adjusted front hinges and screws tested door operation good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW0
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2021
"Arrived on site to inspect dishwasher not installed correctly. Upon further inspection, I found the right side of the unit not level with the left side. I found the door spring had come unhooked from the chassis causing the door to drop and pulled on the left side causing the mounting bracket screw to pull out of the cabinet due to the right front leveling leg not lowered far enough. I reattached the spring and reattached the mounting screw and tested the unit. Unit is operating as designed and sitting level on both sides. Re-inspected the door springs on both sides and both are hooked properly to the chassis. Adjusted both front leveling feet. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78758
David Z
Job Details: 12/02/2021
"Arrived on site to diagnose dryer that was not running. Checked unit voltage at wall and found no voltage present. Checked terminal block and found L2 had burnt and split, and fused to the neutral, causing the breaker to constantly trip. On further inspection of terminal block, found the retaining screw for the L2 was stripped out likely due to using power tools. Replaced damaged parts on terminal block. Advised customer they need to purchase a new power cable and install and unit will be good to go. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve & UV dye drier. Vacuumed the system and pressures held at -30/0. Installed 4.6oz of R134a and monitored pressures. Pressures were good at -3/100 and evaporator had a good frost pattern and is operating as designed. No water connections to the unit, job completed"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78731
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and ran washer in a diagnostic cycle and it is now operating properly, job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Briarcliff, TX 78669
Leonardo
Job Details: 12/02/2021
Arrived on site to test unit for unit not working correctly. Test unit and found low setting on fan was hard to turn on. Moved control closer test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model JED8430BDB
Near Austin, TX 78750
David Z
Job Details: 12/02/2021
"Arrived on site to install new switch for front left burner that was damaged by leak. Installed new switch and tested unit. Indicator light is still stuck on, but breaker isnt tripping.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Austin, TX 78746
Kevin
Job Details: 12/02/2021
"Arrived on site and replaced Niagara board, after replacement took one video of water dispenser working and ice door working properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW2
Near Austin, TX 78731
Scott
Job Details: 12/02/2021
"Arrived on site for dishwasher not heating . Found element burned out . Ordering element .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78701
Jacob
Job Details: 12/02/2021
Arrived onsite for unit tripping the breaker after 5 or 10min in the cycle. Looked at the junction box on the unit and found that a small piece of wire was hanging out of the black and white wire and possibly grounding or touching and causing the breaker to trip. Re twisted the wires. Let the unit run and unit did not shut off and was an 1hr into washing cycle. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78757
Scott
Job Details: 12/02/2021
"Arrived on site for leaking fridge . All water connections dry under unit . Found ice maker leaking . Found drain tube and bottom liner covered in sheet of ice . Which kept door open and allowed frost to build up on rails . Rails will need to replaced along with ice maker No other leaks detected.; ordrng 1 WPW10277450 (Im) and 2 WP2320616 (Rails)s"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Austin, TX 78723
Robert
Job Details: 12/02/2021
Arrived on call for complaint of error code. Found code for door not locked. Door latch has failed. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 12/02/2021
Arrived onsite and repaired unit operating with perfect frost pattern after one weak of operation. Replaced the thermistor and used silicone to close possible gap points. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78757
David Z
Job Details: 12/02/2021
Arrived on site to diagnose refrigerator that was not dispensing water or making ice. Tested unit with filter out and found no water flow. Tested flow from valve past filter housing and found good flow. Checked reservoir and found reservoir frozen. Warmed reservoir with heat gun and verified water is now dispensing. Advised customer to raise temp in RC and make sure shelves are not blocked or air pockets will freeze the reservoir. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Matthew
Job Details: 12/02/2021
Arrived on site for door not sealing correctly. Found that the door was not leveled. Hinges appear to be warped. Need to order and replace top middle and bottom hinges. Office to reschedule ; ordrng 1 WPW10300065 (Top Hinge) and 1 W10859322 (Filler) and 1 WP2166037 (Center hinge) and 1 WP2325482 (Bottom hinge) and 1 W11026307 (Hinge pin)
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW4
Near Round Rock, TX 78664
Wesley
Job Details: 12/02/2021
Arrived onsite and found air trap clogged. Cleared air trap. Tested unit and found to be operating as designed. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 12/02/2021
Arrived onsite and replaced the evap cover only. Unit is now operating as designed. Clear3d all moisture and explained repair to customer.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC7HS02
Near Austin, TX 78736
Kevin
Job Details: 12/02/2021
"Arrived on site and inspected double wall oven and found homeowner has installed it themselves. Junction box is exposed and checked voltage. From ground to neutral shows 120 V, from red to neutral shows 240 V, from black to neutral shows 0 V. Took pictures and sent them to SW. After showing customer while still on location customer connected ground to neutral and oven powered up. Customer will complete install, job complete"
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS3
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2021
Element needed not available for appointment today. Made customer aware and office to reschedule once shipping details are available. ; ordrng 1 W10823720 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Georgetown, TX 78626
Jonathan S
Job Details: 12/02/2021
"Arrived on site for range with possible gas leak. Inspected unit and work area. Found gas on to unit at time of service and no oder was detected. Tested cooktop operation and found working as designed. Tested oven operation and found unit still smoking from oil on metal. Monitored oven operation and found glow igniter glowing and igniting flame. Used gas sniffer to check for leaks and none was detected. Informed customer of normal operation and smells. All tested good, no leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Austin, TX 78703
Jacob
Job Details: 12/02/2021
Arrived onsite for unit not latching on the door. Looked at the unit and saw the latch was pushed back and not latching to the door. Was able to re align the latch. Tested the door. No issues at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 12/02/2021
Arrived onsite for range with broken knob. Upon inspection I found second to last knob on the right broken off. I installed new knob and tested unit all burners working. Job complete.