We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Leander, TX 78641
Kayman
Job Details: 10/20/2021
Arrived onsite for range with knob issues. Upon inspection I found the sleeve that secures the knob to the valve had fallen out of the knob into the console somewhere. I replaced the knob and tested functions. The unit is now working as designed. I advised the customer to keep an eye on the sleeves when removing the knobs. No gas leaks detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/20/2021
"Arrived onsite for repeat blown fuse. Visually removed and inspected air channel and lint trap housing. Blower is secure and airway is unobstructed. Replaced blown fuse and heater in case of intermittent grounding, also replaced cycling thermostat. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78728
Taylor M
Job Details: 10/20/2021
"Arrived on site to diagnose dishwasher not draining properly, I gained access to the unit and upon testing the unit I found that the drain pump is functioning correctly, I put the unit into a diagnostics cycle and found no fault codes, I found that the unit is operating properly as designed.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bastrop, TX 78602
Matthew
Job Details: 10/20/2021
Arrived onsite for water dispenser issue. Upon arrival tested unit. Found valve does energize but no water flow. Insured line was not frozen. Pulled unit and checked line. Found supply line crimped and cutting supply. Adjusted line and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78754
Wesley
Job Details: 10/20/2021
Arrived onsite for obstructed vent fan space. Repaired by removing debris. Unit is now operating properly and quietly. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Scott
Job Details: 10/20/2021
"Arrived on site ,replaced ice maker . Ran harvest test . All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Al
Job Details: 10/20/2021
"Arrived back on site to install previously ordered parts. Ran diagnostics mode and unit basket didnt engage with the wash plate. I removed the wash plate and found a rusted mail key, which I remCalled Whirlpool Tech Line and spoke BUTCH SR# 7732035119 4/6 wash plate W10834917 and W11183985 basket wash nut will be needed to complete the repair. Other parts marked use on return services. ; ordrng 1 W11183985 (Basket wash nut)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near New Braunfels, TX 78130
Andrew
Job Details: 10/20/2021
"Arrived on site to replace regulator from previous diagnosis for leaking gas, applied bubble solution to all connections and found leak on gas line, tightened line, applied bubble solution, no gas leaks detected, unit operating as designed, job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/20/2021
Arrived on site to diagnose a washer that is not responding to user input. Found no failures to unit at this time and advised customer on electrostatic panel operation and usage. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Temple, TX 76502
Tali W
Job Details: 10/20/2021
"On site for fridge not cooling at all and controls not functioning. Customer also stated that there is a loud noise coming from RC section. Found control wouldnt allow any changes or go into service mode. Replaced control. Set proper code for control. Tested damper door, ice maker, evap fan, compressor and condenser fan. Found damper door having noisy operation. Ordering damper door. Office to reschedule. ; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Johnson City, TX 78636
Brandon
Job Details: 10/20/2021
"Arrived on site to drop off ice container, left on front porch."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kingsland, TX 78639
Cliff
Job Details: 10/20/2021
"Arrived on site to diagnose a refrigerator that is leaking. Found fill tube for icemaker split and frozen over, due to weeping valve. Replaced valve and tube and tested unit. All is working properly at this time and no leaks were found at time of service."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Lago Vista, TX 78645
Justin
Job Details: 10/20/2021
"Arrived on site to install previously diagnosed parts. I installed the new console and then ran a diagnostics cycle. The unit ran through the diagnostics cycle as designed. I also began a normal cycle and let it run for a while. The unit would flash random things on the UI and then canceled itself roughly 5 minutes into the cycle. I called techline and spoke to Robert and kept SR# 7731419222. We ohmd out the motor, drain, and OWI sensor. We found it all within range. We then unplugged the WiFi module and ran the unit. The unit still had the same issue. We gained access to the junction box and found a random neutral wire not that was not attached to the power cord to ground and a separate ground wire. We checked polarity and found white to ground at 30VAC and black to ground at 85VAC. This indicates reverse polarity. I informed the customer on my findings and that they need to reach out to a professional electrician. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 10/20/2021
Arrived onsite to install previously diagnosed parts. I installed the burner caps and the burners now ignite every time with no issues. No gas leaks detected during service. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78747
Leonardo
Job Details: 10/19/2021
"Arrived on site and checked unit for cook top lights staying on. Tested unit ,found The right front switch is bad. Will order right front switch, office to reschedule; ordrng 1 WP3149400 (RF switch)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
David S
Job Details: 10/19/2021
"Arrived on site for ice machine making thin ice. I found the condenser fan running and the condenser clean. I put the unit through a diagnostics cycle. I found the water flow a little low. I poured water into the reservoir and the fill level registered full at the correct fill amount. I found the evaporator forming a good frost pattern. I found the hot valve switching on and melting the evaporator away. I removed the filter and found the flow the same. I bypassed the regulator, and found the flow low. I tested the water from the wall and found it had low pressure from the wall. I inspected the inlet and outlet line on the valve and found them clean. I found the ice thickness set to low. I changed it to thick ice. I advised the customer about the low water pressure from the wall, and that he have a plumber come out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite for concerns about popping sounds and compressor noise and provided a customer instruct on normal refrigerator sounds. All checks good. Unit is cooling well and does not have any performance problems.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found heater error not cleared from control after previous company's repairs. Cleared code and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for dryer not heating. Customer stated tripped breaker and now does not heat. Tested unit and found loss of L2 at terminal block. Receiving 124 on L1 and 14 vac on L2. Customer will need to seek electrician to resolve issues. Checked heater and components and all check good. Job complete
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Austin, TX 78703
Leonardo
Job Details: 10/19/2021
Arrived on site to test unit for oven not heating. Tested unit and found Tod open. Also found inner glass was cracked. Replaced tod test unit. Unit test good. Advised customer to not use oven. Ordering 2 inner door glass. Office to reschedule. L.C only; ordrng 2 WP4449259 (Inner glass)s and 1 L.Conly (L.C only)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite and replaced drum and dryer kit. Unit is still thumping and scraping on the drum once per rotation. Only evidence of contact is against the roller shaft. Ordering roller shafts to repair. ; ordrng 2 WPW10359272 (Shaft)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Lou
Job Details: 10/19/2021
"Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that they found water leaking at the front under the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no visible leaks. I removed the outer door panel and tested again and still no visible leaks. I removed the drain tray underneath the unit and found where water is leaking from the elements left side terminal nut. I advised the customer of my findings. I am ordering the element and 2 terminal nuts and office to schedule return service due to the availability of parts. ; ordrng 1 W11537778 (Heater) and 2 W11538351 (Nut)s"
We serviced a
WHIRLPOOL OVEN
Model JDRP548HM00
Near Austin, TX 78746
Leonardo
Job Details: 10/19/2021
"Arrived on site and tested the small oven not getting to temp. Tested unit and found bad sensor. Replaced sensor and tested unit at 350, unit reached 352, within range. Unit works good. Job complete"
We serviced a
GE REFRIGERATOR
Model GSS25GGHGCBB
Near Manor, TX 78653
Matthew
Job Details: 10/19/2021
Arrived onsite for refrigerator icemaker leaking into freezer compartment. Upon inspection found ice maker tray frozen. When unit would call for water the water would overspray into bucket and leak out. Removed bin and cleared. Removed Ice maker and tested. Did complete harvest cycle. After clean out unit seems to be functioning properly. If symptoms persist recommended replacing icemaker and valve. Customer will monitor and notify office if symptoms persist. No leaks present at this time job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
"Arrived onsite for washer not spinning out clothes. Upon inspection I found an error code stored for long fill. I tested the unit in auto diagnostics and it seemingly went through as designed. I checked both sides of the valve in manual diagnostics and I could not hear any difference or restrictions on the valve. I followed the techsheet and tested the solenoid resistance values. I found the valve showing 1.5k ohms on one side and 1.4k on the other, with 1.3k being the highest within range the techsheet suggests replacing the valve. I tested all other functions in diagnostics and could not recreate any failures at this time. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for oven door coming apart. Upon inspection I confirmed the complaint. I replaced the outer door panel to correct the issue. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Tommy
Job Details: 10/19/2021
Arrived onsite for dishwasher not draining. Upon arrival found unit knock out on disposal was never taken out. Proceeded to knock out knock out and test. Unit is now operating as designed job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of of LR burner staying on high, I found failed switch, I replaced switch, unit tested good.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 10/19/2021
"Arrived on site to install previously diagnosed parts. Found microwave blower was turned the correct direction and air was blowing from the front top vent. Ran microwave for two and a half minutes and mag and fan shut off after one minute and thirty seconds. Turntable continued spinning and light stayed on, but was no longer heating after that point of the heating cycle of two and a half minutes. Found microwave was not remounted on the left side hinge when reinstalled last visit. Ordering transformer W11371266, magnetron W10818686, capacitor W10850446, control W11467778 and diode W11256462. We will replace the capacitor, magnetron, and diode to resolve the heating issue. The control will also be replaced due to the consistent failures the microwave has had. Will return with all previously ordered parts. Once parts are installed we will test to ensure the cooling fan motor is spinning and all other components of the microwave are running as designed. We will also ensure the microwave gets remounted the proper way upon return. ; ordrng 1 W11371266 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11467778 (Control) and 1 W10818686 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953DEM00
Near Dripping Springs, TX 78620
Robert
Job Details: 10/19/2021
Arrived on call for complaint of not cooling. Found the relay not working. After installation test operation.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for lid issues. Upon inspection found lid failed at left hinge. Noise also coming from hinges. Replaced right and left hinge and lid. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a range with a burner not working properly. Found rf infinite switch failed and it will need to be replaced to complete repairs. .; ordrng 1 WP3149400 (Switch rf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite for refrigerator frosting in freezer and door problems. I found the issue is no ice and RC deli drawer issues. Upon inspection I found the center column of the drawers had broken off and the drawers had no track to rest on. I found the ice maker fill tube was frozen over causing ice to form in the tray. I found styrofoam in the tray likely causing the issue. I removed the ice maker and steamed out the tube. I reinstalled the IM and asked the customer to monitor ice production while we wait for the center column of the RC. Office to R/S due to part availability. ; ordrng 1 WPW10326469 (Center rail) and 1 WPW10329866 (Frame) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve) and 1 W11415785 (Water tube)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Round Rock, TX 78681
David S
Job Details: 10/19/2021
Arrived on site to install previous diagnose parts. I gained access to the recirculating pump and the water level sensor. I replaced both with new. I put the unit into normal operation and found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78702
Luis
Job Details: 10/19/2021
Arrived on site for no cool. Power cycled unit found control shutting itself off and on diagnosed a defective main control. Replaced main control powered unit on compressor powered on and stayed running per owners request unplugged unit due to house having electrical problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/19/2021
"Arrived on site for NOT COOLING/FREEZING. HAS POWER AND FAN STILL RUNNING, MORE LOUDER THAN USUAL THOUGH. Found RC and FC at room temps. Tested outlet and it was getting 120. All fans running. Removed back cover and compressor was extremely hot to the touch. Ordering sealed system WPW10507886 and evaporator W10836706. Please schedule for first call of the day. The fridge is outside in the garage. Customer will make room for the repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Service tap Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (UV drier) and 1 000000 (2.5 hour job / outside in garage)"
We serviced a
KITCHENAID OVEN
Model KEMS378SSS05
Near Austin, TX 78759
Scott
Job Details: 10/19/2021
Arrived on site for microwave not working . Ran diagnostics got lost communication error . Did a power reset at breaker . Ran preheat on oven and heated cup of water to whirlpool spec.Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Niederwald, TX 78640
Kevin
Job Details: 10/19/2021
"Arrived on site and inspected washer and found stagnant water in washer. Set washer into diagnostic cycle and found drain pump will not engage. Inspected drain pump and found blue wire is broken, took 1 picture. Replaced connector and pump is now operating properly and washer will complete a diagnostic cycle tests 52 and 51. No water leaks detected at time of service, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose dishwasher with a broken part, upon arrival I gained access to the unit and the customer informed me that the upper rack stop had broken. I am ordering the upper rack stop and scheduling return service .; ordrng 1 W11545307 (Stop)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jarrell, TX 76537
Tommy
Job Details: 10/19/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit switch and tested unit is now operating as designed. Job Completed
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Austin, TX 78734
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit making loud noises, found repair kit was needed, I replaced repair kit, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Leander, TX 78641
David S
Job Details: 10/19/2021
Arrived on site for washing machine walking during spin cycle. I inspected the unit and work area. I gained access to the filter and found it clogged with debris. I cleared the filter and ran the unit through a diagnostics cycle.I found it working as designed. I spoke to the customer about cleaning the filter out twice a year. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS3
Near Austin, TX 78703
Jacob
Job Details: 10/19/2021
"Arrived onsite for door not staying open at certain angles. Tried to take the unit but noticed that when the unit was installed, the original installation for the tabs on the screws were glued/apoxied on underneath the counter.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 10/19/2021
Arrived on site for noise complaint while opening fresh food door. Tested door operation adjusted door hinge and hinges tested door operation noise no longer present
We serviced a
WHIRLPOOL DRYER
Model WED9620HC0
Near Buda, TX 78610
Robert
Job Details: 10/19/2021
Arrived on call to replace previous diagnosed part. After installation test operation dryer working properly.
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near Round Rock, TX 78665
Tommy
Job Details: 10/19/2021
Arrived onsite for washer not operating correctly. Upon arrival found unit cold valve was cracked and damaged.replaced and proceeded to test. Unit is now operating as designed. Found error code F0 E2 spoke with customer on customer on over sudzing and water softener use with soap use. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Buda, TX 78610
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for loud noise. Found belt was broken. Will need belt to complete, office to reschedule. KB only.; ordrng 1 341241 (Belt)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Austin, TX 78717
David S
Job Details: 10/19/2021
Arrived on site for sealed system check. I called techline and spoke to Liam sr# 7731960016. I advised Liam of my previous findings. I sent Liam pictures of the suction line that is crimped.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a washer that is not filling with water. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Taylor, TX 76574
Tommy
Job Details: 10/19/2021
Arrived onsite for f1 E1 error code. Found unit ACU failure. Replaced ACU and proceeded to test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWLU0
Near Austin, TX 78746
Leonardo
Job Details: 10/19/2021
Arrived on site and tested unit for water not draining. Put unit on drain cycle and it drained properly. Tested unit additional times and unit works good with not leaks.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Marcos, TX 78666
Andrew
Job Details: 10/19/2021
"Arrived on site to test unit for no heat, tested unit found loose connection on thermal fuse, secured connection, tested unit,unit working properly, job complete"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Maxwell, TX 78656
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for not making ice. Found ice build up coming from fill tube not installed properly on Icemaker. Removed all ice and ensured new fill tube sitting correct. Installed new Icemaker and tested unit, unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
"Arrived on site for TWO OF LARGE STOVE BURNERS VERY HOT ON LOW SETTING. ONE OF STOVE CANT REMOVE, SEEMS LIKE IT MELTED WITH ELECTRIC CABLE UNDERNEATH. Found front left large element had melted into the receptacle. Found back left large element was in two pieces and the infinite switch to this broken element was faulty. two large elements, receptacle and infinite switchRemoved receptacle and installed new receptacle. Removed both large elements and installed new elements. Removed infinite switch and installed new switch. Tested all four elements. Range is heating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect oven panel and knobs getting hot. Upon further inspection, I tested the unit and it is operating as designed. Customer advised that the back control panel is getting hot and the control knobs on the front panel are getting hot. I advised the customer that the panel will get warm/hot due to the oven vent being just below the control panel. I also advised the customer that Whirlpool has provided a service pointer for the knobs getting hot and recommend installing a piece of insulation on the inside of the outer oven door panel. Per service pointer W10917778, I installed the insulation on the inside of the oven outer door glass. Retested unit and found no gas leaks detected during service. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit not cleaning during sensor washes, I found failed sensor, I replaced sensor, ran diagnostic test cycle, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit not cleaning during sensor washes, I found failed sensor, I replaced sensor, ran diagnostic test cycle, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Kyle, TX 78640
Robert
Job Details: 10/19/2021
Arrived on call for complaint of door not closing properly and handle loose. Found the lower hinge damaged. Replaced hinge and test door. For issue of door handle just needed to de tightened properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Austin, TX 78741
Kevin
Job Details: 10/19/2021
"Arrived on site to test unit for light not working. Found that the light bulb base was stuck in the socket. Removed and installed new one provided by customer. Tested unit and found light staying on, will not turn off. Control panel not responding, will need control to complete.; ordrng 1 W10892389 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78749
Luis
Job Details: 10/19/2021
"Arrived on site. Found icemaker cracked causing water to leak and thermistor to hang down,removed defective icemaker installed a new icemaker assembly"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78737
Robert
Job Details: 10/19/2021
Arrived on call for complaint of selector knob not recognizing selection. Found the panel not working properly. Replace panel and test washer all cycles now working. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, access valve, and dryer. Pulled vacuum and held. Charged unit per spec and equalized at 55 psi. Turned unit on and compressor would not turn on. Checked amp draw and compressor would kick on at 11 amps, drop to 9 amps and then shut off. Ran checks and compressor is bad DOA. Will need to order and replace compressor and access valve. ; ordrng 1 W10507884 (compressor) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bee Cave, TX 78738
Robert
Job Details: 10/19/2021
Arrived on call for complaint of no running cycle. Ran diagnostics and got no codes. Ran cycle dishwasher working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for dishwasher not turning on. Upon arrival tested unit and found unit non responsive. Checked power at outlet and was good. Checked supply at junction box and found loose connector at block. Secured connector and tested. Power restored to unit. Ran test and all passed. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Del Valle, TX 78617
Jacob
Job Details: 10/19/2021
Arrived onsite to replace parts. Replaced parts. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
"Arrived on site for Not sanitizing or drying dishes-NOT GETTING HOT WATER-HAS BEEN GETTING HOT WATER TO SINK BEFORE STARTING UNIT -NO HEAT OR STEAM AT THE END OF THE CYCLE - IS USING RINSE AID. Placed in diagnostics and got F4E3 and F7E1. Ordering sump and motor W11025157 and heater W10518394. Replacing the sump and motor should allow the heater to turn on at the end of diagnostics, but Im returning with the heater if it doesnt turn on for replacement if necessary. No leaks detected. ; ordrng 1 W11025157 (Sump and motor) and 1 W10518394 (Heater)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP03
Near Austin, TX 78735
Kevin
Job Details: 10/19/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement ran test 120, test 96, and test 97 and icemaker is working properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Wesley
Job Details: 10/19/2021
Arrived onsite and found unit may still have a clogged fresh food evap. Advised customer to defrost unit manually for 24-48 hrs and monitor for improvement.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 10/19/2021
"Arrived on site to inspect oven temps. Upon further inspection, the customer advised that they recently had an inspection completed and the inspector advised that the unit is not heating properly. Customer advised that they havent had any major issues with the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temps was 408. My next 5 readings were 332, 380, 336, 392, 352 for an average temp of 358.4. I made recommendations for use and care and advised the customer that there are no repairs needed at this time. I assisted the customer in connecting the unit to WiFi. Job completed."
We serviced a
KENMORE WASHER
Model 110.2693269
Near Elgin, TX 78621
Matthew
Job Details: 10/19/2021
Arrived onsite for washer not draining or spinning. Upon arrival inspected unit and found failed lid latch. Replaced latch and tested. Unit is now functioning properly.Job complete
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Austin, TX 78703
Leonardo
Job Details: 10/19/2021
Arrived on site to test unit for oven giving appliance manager error. Test unit and found bad control board and blower. Will replace control board Ordering both parts. Office to reschedule. ; ordrng 1 WPW10245511 (Blower) and 1 W10852104 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHV0
Near Georgetown, TX 78633
Cliff
Job Details: 10/19/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced adjusters and stop provided by homeowner. Found all is functioning properly at this time and no leaks were found at time of service.Adjusters
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Burnet, TX 78611
Cliff
Job Details: 10/19/2021
Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/19/2021
Arrived on site for AIG Refrigerator ICE bin not opening. Found ice bin was locked in place from ice forming around release. Removed fascia cover and found lever had snapped. Removed ice build up and was able to release ice bin. Installed new ice bin and showed customer how to remove. Suggested they dump ice every month to ensure no blocks of ice form inside the bin from door constantly being opened and closed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Lakeway, TX 78738
Luis
Job Details: 10/19/2021
"Arrived on site for no water at dispenser. Tested water dispenser no water,found harness disconnected from valve from previous company,installed harness tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXSS03
Near Austin, TX 78702
Luis
Job Details: 10/19/2021
"Arrived on site for cooling complaint. Temperature in freezer reading 10? found cabinet extremely hot,removed kick plate found condenser coil heavily coated in debris,cleaned condenser coil to allow proper air flow to condenser coil.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Jacob
Job Details: 10/19/2021
Arrived onsite to replace the door to the unit. Replaced the front panel to the door. No issues at this time. Job complete
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit giving stuck keypad error, ordering console. ; ordrng 1 W11449114 (Console) and 1 Cnote (Office to reschedule)"
We serviced a
JENN-AIR COOKTOP
Model JEC4430BS00
Near Austin, TX 78705
Leonardo
Job Details: 10/19/2021
"Arrived on site and tested unit for elements not turning on. Found bad control board and power supply board. Replaced both boards. Tested unit found black wire only receiving 50 volts, should be 120 volts. Advised customer to call an electrician and not to use the unit. Breaker was switched to off. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Kevin
Job Details: 10/19/2021
"Arrived on site and replaced wash motor diagnosed by previous technician, after replacement confirmed operation by running a diagnostic cycle. Dishwasher is now operating properly. No water leaks detected at time of service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42QMX02???
Near Austin, TX 78746
Luis
Job Details: 10/19/2021
"Arrived on site for mold concerns in dispenser compartment. Unit would need ice door kit,ice chute door,dispenser guide and arm
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB50X24HV01
Near Leander, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose refrigerator with gasket seal issue, upon arriving the customer informed me that the top of the gasket has a gap that is allowing cold air to escape. I inspected the gasket and found the same that the current gasket is not uniform, office to reschedule return service once the gasket arrives. ; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78628
Lou
Job Details: 10/19/2021
"Arrived on site to tall previously diagnosed and ordered parts. Due to the oven outer door glass trim popping off and per service pointer W10917778, I removed and replaced the outer door glass/trim, installed the insulation per the service pointer and attached a nameplate from my van stock (W11178521 ) to the outer door glass trim. Tested the door and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2021
"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/19/2021
Arrived onsite and replaced main control for shorting oven following a self clean. found dsi board shorting range and when load was removed from the dsi board unit would not trip. Then was able to plug dsi in and unit did not trip however bake and broil functions unresponsive.ordering dsi to repair and returning with valve. ; ordrng 1 W11162730 (Dsi board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/19/2021
Arrived onsite to install previously diagnosed parts. I installed all parts listed on previous visit. I tested the unit and found no leaks while testing. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS4
Near Hutto, TX 78634
Tommy
Job Details: 10/19/2021
Arrived onsite for range heating to got. Upon arrival found unit was operating as designed tested bake at 350 and found unit fluctuations operating correctly keeping average correct. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78724
Scott
Job Details: 10/19/2021
Arrived on site for cracked water valve . Found valve cracked .replaced valve and unit is now dispensing properly . No water leaks detected at time of service. Job complete . Talked to MS.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Volente, TX 78641
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose right front burner head not operating properly as designed, I found that the burner would intermittently ignite but would spark every time, I removed and replaced the orifice holder and reseated the burner cap and now the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/19/2021
Arrived on site for dryer not heating. Inspected unit and work area. Verified failure. Measured incoming voltage and found no voltage at L1. Reset circuit breaker and measured voltage and found correct. Tested operation and found unit heating as designed.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, TX 78736
Jacob
Job Details: 10/19/2021
Arrived onsite for door to the unit hanging off. Looked at the door and saw that the door was hanging off on the right side because the door was not sitting properly in the hinges. Re aligned the door. Tested the unit as the customer had a concern about feeling heat coming from the side of the door. Let customer know that it is normal for the vents on the side of the door to release heat from in between the glass. No leaks at this time. Job complete
We serviced a
GE DISHWASHER
Model GSD2100V65BB
Near Killeen, TX 76542
Al
Job Details: 10/19/2021
Arrived on site 2/3 for a dishwasher not working. Confirmed the complaint and checked voltage at the plug underneath the sink and got 0. Discovered the customer needed to turn on the switch to the right of the sink to power on the dishwasher. I did just that and the dishwasher began operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78745
Kevin
Job Details: 10/19/2021
Arrived on site and inspected refrigerator and found damper is making noise when opening and closing. Will replace it for customer on next visit.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76549
Al
Job Details: 10/19/2021
Arrived on site and inspected microwave light not turning off after customer advised they use it as a night light. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Jarrell, TX 76537
Tommy
Job Details: 10/19/2021
Arrived onsite for refrigerator making loud noise. Upon arrival found compressor vibrating and unit installed without insulation to kill noise on bars. Used sound pads to dampen noise and found it now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model LSB6300PW4
Near Waco, TX 76707
Jonathan M
Job Details: 10/19/2021
Arrived on site for a washing machine that is leaking. Inspected unit and work area. Tested the unit and found the unit leaking water immediately as it began to fill. Disassembled unit and found the cabinet was not sitting properly on the washer causing the back of the unit to lean backward and not fill the basket but fell on top of the tub ring. This was causing the water to splash in all different directions and cars leaking on the floor immediately as the washer was started. Repositioned the cabinet and tested the unit. The unit began to fill in drain is designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76549
Tyler
Job Details: 10/19/2021
Arrived on site for washer needing previously diagnosed motor. Upon arrival installed new motor. After reassembling unit I ran a full diagnostics tests and found unit would fill properly and agitate without any grinding noises or failures. Unit then drained and spun out as designed. No leaks during repairs. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78724
Scott
Job Details: 10/19/2021
"Arrived on site for dryer not starting . Found push to start switch wasnt sitting in bracket properly and not allowing button to be fully pressed in to start dryer . Correctly set pts in bracket . Dryer is starting and heating . Tried several times , successfully started each try . Did recommend getting new vent , due to large crack in tube . No lint build up in unit. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Cedar Park, TX 78613
Taylor M
Job Details: 10/19/2021
"Arrived on site to diagnose refrigerator with no water dispensing from the dispenser, I checked the filter and it checked good, I checked if the pad is getting energized and it is, I gained access to the inlet valve and replaced it, I found that the inlet valve going from the refrigerator to the wall is not allowing water to pass, I am ordering the inlet valve for return service to complete the repair..; ordrng 1 W11512399 (Inlet valve)"