Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and completed LP conversion successfully.

Near Decker Creek Dr, Manor, TX 78653
Wesley P.

Wesley P.

RANGE KITCHENAID KSEG700ESS0 Arrived on site and found discontinued filter board blown behind unit. Called techline and spoke to sterling. Was advised that filter board must be used to complete a repair. Ordering filter board and returning with other parts. ; ordrng 1 9757047 (FILTER BOARD) and 1 PARTSRESEARCH

Near Co Rd 464, Elgin, TX 78621
Al R.

Al R.

DISHWASHER WHIRLPOOL DU840SWLT0 "Arrived to inspect dishwasher not filling up with water, not washing. I inspected the unit and discovered there was no float dome, the spray housing was damaged. I checked the in coming water supply to the dishwasher and discovered a damaged and leaking supply line from the residence. I informed the tenants to consult with a plumber to get the issue fixed with the water supply valve. Unit had multiple parts missing that manufacture does not make anymore.Job Complete"

Near Orts Dr, Killeen, TX 76542
Al R.

Al R.

RANGE WHIRLPOOL WGE745C0FH00 Arrived to inspect LF burner sticks on. I confirmed the complaint and removed and replaced the switch. I tested the unit and unit tested as designed. On low burner did not stick on like before the replacement.JOB COMPLETE.

Near Tank St, Copperas Cove, TX 76522
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"

Near Bundrant Dr, Killeen, TX 76543
Arthur B.

Arthur B.

WASHER ROPER WTW4616FW2 Arrived onsite for customer complaint of top load washer leaking from bottom and not draining properly. Found water valve housing cracked. Checked drain pump and found fins not moving. Removed and replaced drain pump and water valve. Reassembled and tested. Unit now fills and drains as intended. All water connections were dry at time of service.

Near Taree Loop, Killeen, TX 76549
Al R.

Al R.

DRYER WHIRLPOOL WED8500BW0 "Arrived to inspect dryer check vent light on. I confirmed the complaint and removed the lint catch, vent hose from the back of the dryer and also from the wall. Unit had positive airflow . After venting the dryer into the room, the check vent light went off. Job complete."

Near Whippoorwill Rd, Killeen, TX 76542
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not spinning water out of clothes. Performed diagnostics mode and checked fault code history. Found fault code F7-E6. Tested resistance on motor at control and found within range. Tested shifter motor resistance at control and found within range. Called tech support and spoke with Steve (SR# 7723666883). He stated to replace control. Removed control and installed new. Per automatic test cycle. All tested, no water leaks present. Customer with customer on load size and user care guide."

Near Bonnet Blvd, Georgetown, TX 78628
James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and installed new burner and igniter. Tested for proper operation and found unit working properly. Job complete

Near Pine Island, TX 77445
James C.

James C.

DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site and customer explained the unit was not drying properly and water is beading on door and tube. Also customer concern of the unit tipping forward when door opened. Found tipping due to the feet sliding on the tile and the side mounts are acting as a pivot point. Instructed customer that due to the granite countertops that a mounting bracket would have to be installed to mount dishwasher from the top to correct the dishwasher pivoting issue. I ran diagnostics and found no faults and all functions of unit test good. Instructed customer on best practices for best drying and that rinse aid should be used to help water run off of surfaces to assist with drying. Unit working as designed. Job complete

Near Appalachian Trail, Leander, TX 78641
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer making squealing noises when tumbling. Removed bulkhead and found drum wheels in the rear seized. Removed and replaced wheels using dryer repair kit. Reassembled and tested. Dryer now tumbles and heats as Intended. Dryer vent and lint trap was clean of lint at time of service.

Near Gracie Ct, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to remove and replace actuator on top load washer from prior visit’s diagnosis. Removed faulty actuator and installed new replacement. Reassembled and calibrated unit. Unit calibrated successfully. No other issues found. Skyped JB to collect payment since she is not home. All water connections were dry at time of service.

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating and not collecting lint. Tested unit and found no heat. Removed bake panel and found element with no continuity. Removed and replaced element. Reassembled and tested unit. Found house venting clogged at roof causing poor drying as well. Advised customer and will have venting cleaned. No other issues found. Dryer lint clean of lint at time of service.

Near Purple Sage Dr, Belton, TX 76513
Kevin B.

Kevin B.

COMPACTOR WHIRLPOOL TU950QPXS2 "Arrived on site and replaced compactor container diagnosed on previous visit, after replacement drawer is now operating properly. Job complete"

Near Doswell Ln, Austin, TX 78739
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7300DW1 "Arrived on site and inspected washing machine and found No water is entering washing machine on cold , found harness connection is not secure to control board and after correcting all function has returned. No water leaks from connections at time of service, job complete"

Near S Lamar Blvd, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GS6NVEXSL00 "Arrived on site and found ice dispenser motor has failed, replaced motor and it is now operating properly. no water leaks from connections at time of service, job complete"

Near Live Oak Loop, Buda, TX 78610
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect washer leaking. I ran the unit through diagnostic test mode and received no error codes. After running the diagnostics on the unit I leveled and tested the unit several times and found no leaks from the tub, drain hose and water valves. The washer was off balance , so I leveled the unit I reassembled the unit and all water lines were dry at the time of service"

Near Bundrant Dr, Killeen, TX 76543
Brandon C.

Brandon C.

RANGE WHIRLPOOL GGE388LXS01 "Arrived on site to replace upper oven bake element, I replaced bake element and connector, unit tested good."

Near Apache Forest Dr, Austin, TX 78739
Kevin B.

Kevin B.

DRYER WHIRLPOOL NED4655EW1 "Arrived on site and found harness to heating element is disconnected, after correcting also found vent to exterior has no airflow. Recommended to customer that apartment maintenance be contacted, it will need to be cleared/cleaned before dryer should be used again. Job complete"

Near Overpass Rd, Buda, TX 78610
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site. Replaced latch and gasket for upper oven. Ran both ovens and clean cycle, all checked OK. Job complete"

Near Ridge Arbor Rd, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site. Replaced latch and gasket for upper oven. Ran both ovens and clean cycle, all checked OK. Job complete"

Near Ridge Arbor Rd, New Braunfels, TX 78130
Diego G.

Diego G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site. Replaced latch and gasket for upper oven. Ran both ovens and clean cycle, all checked OK. Job complete"

Near Ridge Arbor Rd, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water. Found fresh food door not closed,tenant has soda case on top of unit causing door not to close,setting set to coldest setting. Water valve energized when dispensing diagnosed frozen water tank tenant will need to defrost unit 24hrs."

Near Estancia Pkwy, Austin, TX 78748
Al R.

Al R.

WASHER WHIRLPOOL WTW8540BW "Arrived to inspect HC on display panel. Attempted to duplicate the issue, but could not get an HC. Checked service Matters and no HC exists. Service tested the unit and unit tested as designed. All water lines were dry at the time of service."

Near Whippoorwill Rd, Killeen, TX 76542
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354ESS3 Arrive d on site for broken despencer. R&R despencer and tested good. No leaks on site

Near Gentle Winds Ln, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU810SWPU3 Arrived on site for dishwasher not draining . Found both sides of sink clogged up . Customer will need to fix sink issues . Informed Lisa she will need to get a plumber to fix draining issues with sink . No water leaks detected@ time of service . Job complete .

Near Collingsworth Dr, Austin, TX 78753
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KUDC10FXSS5 "Arrived on site for DW just going into drain . Ran diagnostics got 6-6,10-1,6-1,8-2. Checke all sub component all checked normal . Found tric fuse on control board bad . . Ran diagnostics cycle no error codes and all functions are working normal . No water leaks detected .

Near Karen Ave, Austin, TX 78757
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit not drying properly . Ran diagnostics cycle . No error codes , unit is heating up. Resident is not using rinse aid . No water leaks detected at time of service . Job complete ."

Near Sugaree Ave, Austin, TX 78757
Kevin B.

Kevin B.

WASHER MAYTAG MVWB955FW1 "Arrived on site and found customer is still experiencing water leaking from the front left corner. Techline Has been called twice before for this issue, we have previously replaced all fill cups/fill nozzles, valves and tub ring. This represents all of the water flow parts on the washer. Called tech line again and reported the issue but they do not have any further recommendations for replacement of parts that will correct the customers experience. Spoke with CS Who will discuss the situation with trade partner SR7723631643"

Near Broten St, Austin, TX 78748
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW "Arrived on site and found error codes for Motor unable to reach target rpm, basket speed fault. I found clothing item caught and after clearing washer will spin properly. Ran a calibration cycle and all functions are operating properly. No water leaks from connections at time of service, job complete."

Near Arboles Cir, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL DU1145XTPB9 "Arrived on site for customer complaint of dishwasher not coming on after power outage, found power switch to dishwasher was off, I turned the switch on, unit tested good."

Near River Oaks Rd, Blanco, TX 78606
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUID508ESS1 "Arrived on site for customer complaint of no ice production, found faulty condenser fan motor, I replaced motor, unit tested good."

Near Blanco, TX 78606
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDBH949AWW1 Arrived on site to test unit for door not closing. Test unit and found door hitting cabinet on right side. Removed anchors moved unit to left and door closing correctly. Secured unit back and unit test good no leaks present at this time. Job complete

Near Huddleston Ln, Austin, TX 78748
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for oven issues. Found ovens running hotter than usual. Verify bad sensors. Replaced upper and lower sensors and cycle, all functions tested OK. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for oven issues. Found ovens running hotter than usual. Verify bad sensors. Replaced upper and lower sensors and cycle, all functions tested OK. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site. Check for oven issues. Found ovens running hotter than usual. Verify bad sensors. Replaced upper and lower sensors and cycle, all functions tested OK. Job complete"

Near High Forest Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS27CXMS3 "Arrived on site for dispenser ui issues. Found touch pad on ui unresponsive. Diagnosed unit will need ui control. Installed new ui control,powered unit on tested touchpad unit working as designed."

Near Buckeye Trail, West Lake Hills, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for noise issue. Compressor and fans running noise from compressor and fans are normal operating sound no functional issues with compressor or fans. Adjusted compressor support brackets to prevent vibrating noise,adjusted wheel hinges."

Near Walsh Tarlton Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Arrived on site for refrigerant leak. Cut cap tube no refrigerant in system,replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Let pressures equalized unit kept pressures,powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered by AUTHO customer responsible for labor."

Near Canterbury St, Austin, TX 78702
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for loud noise from oven while heating . Ran diagnostics all functions are normal , no error codes . Pre heated oven to 350 and let it run awhile , then bumped it to 400. Only noise evident is normal metal expansion from liner heating up. Job complete ."

Near Sugaree Ave, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice. Diagnosed fresh food evaporator not defrosting. Removed cover defrosted evaporator installed harness assembly that includes fan and thermistors. Secured thermistor to suction in correct location with a zip tie,secured cover with 2 screws behind air tower and 2 in front. Replaced faulty ice door unit working as designed."

Near Springfield Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged handles found fresh food and freezer damaged. Removed both handles installed new handles unit working as designed.

Near Crepe Myrtle Dr, Austin, TX 78744
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found unit with broken latch. Replaced latch. Now unit is operating as designed.

Near Hat Bender Loop, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAYM4 Arrived onsite and installed pads.

Near Needle Pine Dr, Round Rock, TX 78664
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is leaking water. Tested the unit and found the water is leaking from the filter head. Found the valve in the filter head is defective. Replace the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Sun City, TX 78628
Arthur B.

Arthur B.

DRYER GE GTD33GASK0WW Arrived onsite for customer complaint of dryer drum not turning. Removed top and found belt came off pulley. Secured belt back on pulley. Reassembled and tested. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Stillman Valley Rd, Florence, TX 76527
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. Found ice maker has failed and will not jump start. Installed new ice maker and found ice maker fill valve has failed too. Installed new valve and tested operation. Unit working properly. Job complete

Near FM 243, Bertram, TX 78605
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27FW0 Arrived on job to replace motor and agitator. After replacement test operation.

Near Sundance Parkway, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on job for complaints of breaker shutting off. Check and test door switches operation normal. Test 120 supply it’s good.

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIS18PNZW2 arrived on site. Check for pump issues. Found circulating pump locked up. Replaced circulating pump and still same issue. Called tech-support and verified no volts going to pump. They are recommending replacing pump harness to repair unit. Office to rescheduleFile#7723633294; ordrng 1 CNOTES (CNOTES ) and 1 W10460856 (harness) and 1 W10764770 (HARNESS )

Near Lakeview Blvd, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIS18PNZW2 arrived on site. Check for pump issues. Found circulating pump locked up. Replaced circulating pump and still same issue. Called tech-support and verified no volts going to pump. They are recommending replacing pump harness to repair unit. Office to rescheduleFile#7723633294; ordrng 1 CNOTES (CNOTES ) and 1 W10460856 (harness) and 1 W10764770 (HARNESS )

Near Lakeview Blvd, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIS18PNZW2 arrived on site. Check for pump issues. Found circulating pump locked up. Replaced circulating pump and still same issue. Called tech-support and verified no volts going to pump. They are recommending replacing pump harness to repair unit. Office to rescheduleFile#7723633294; ordrng 1 CNOTES (CNOTES ) and 1 W10460856 (harness) and 1 W10764770 (HARNESS )

Near Lakeview Blvd, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on job to replace wire harness. After replacement test washer operation normal.

Near Arndt Rd, New Braunfels, TX 78130
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job to replace striker and door. Replaced striker and inner door. Operation normal.

Near Olive Hill Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site for no leds in fresh food or freezer diagnosed failed main led control and freezer led. Installed new led controls powered unit on unit working as designed.

Near Estancia Pkwy, Austin, TX 78748
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG530S0ES0 "Arrived on site to install previous diagnosed parts. Removed failed door gasket and installed new. Gained access to control and removed failed control and installed new. Tested voltage at socket and found failed bulb, not covered under warranty. Measured temperature on bake cycle and monitor temperature on control. Found correct. Tested cooktop burners. Called tech support and spoke with Dustin on door getting hot (SR#7723625059). He stated that door can almost get as hot as oven and stated to advise customer of door and oven vent. Advised customer on door and vent. Spoke with customer on replace light bulb. All tested good."

Near Sandy Brook Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer making rumbling noise. Performed diagnostics and tested in normal run mode. Sound if noise was coming from back guide wheels. Replaced guide wheels, pulley and belt. Assembled unit and tested, found same results. Disassembled unit, replaced motor and blower wheel. Assembled unit and tested. Unit tested good. Moved washer about 10 inches away from wall to unplug unit. Noticed drain line was not tied in, added zip tie to drain line. All tested good."

Near Madison Ct, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER GE GSD6600G02WW "Arrived on site to test unit for leaking. Test unit and found unit not draining. Test unit and found bad drain motor, drained motor burned out due to drain motor being clogged. Will need to order new drain motor WD26X10016 this will continue happening due to food getting clogged in drain motor. Will need autho ; ordrng 1 WD26X10016 (DRAIN PUMP )"

Near Hometown Pkwy, Kyle, TX 78640
Arthur B.

Arthur B.

WASHER LG WM4270HWA "Arrived onsite for customer complaint of fabric softener not dispensing on front load washer. Removed top and tested unit. Upon testing, found 3 way cold valve not opening. Advised customer that valve needs replaced. Quote customer 5220FR2075L (3 Way Valve) . Removed and replaced valve. Reassembled and manual tested. Found all valves open as intended. No other issues found. All water connections were dry at time of service."

Near Dome Peak Ln, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for noise issues. Found evaporator fan motor making noise. Adjusted evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Tempranillo, Canyon Lake, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for noise issues. Found evaporator fan motor making noise. Adjusted evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Tempranillo, Canyon Lake, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFC2290REM00 "Arrived on site. Check for noise issues. Found evaporator fan motor making noise. Adjusted evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Tempranillo, Canyon Lake, TX 78132
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for customer complaint of lower dishwasher rack wheels broke off. Confirmed issues. Removed old wheels and installed new assemblies. Reassembled. Lower rack now slide in and out easily. No other issues found. All water connections were dry at time of service."

Near Co Rd 262, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to instal parts. I removed the sealed system components and then the damaged condenser. I installed the condenser dye drier and service port and then reinstalled the compressor. I vacuumed the system and after it held vacuum, charged it with the mfg prescribed amount of refrigerant. I replaced the right roller, but found the left was the correct part number, but had a right side in it. Operational test good, no leaks observed during service."

Near Prestancia Dr, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not producing ice, I found debris in water line coming from he house causing intermittent issues with unit not making ice and unit not dispensing water. I cleared the water line and showed customer my findings."

Near Crosswind Drive, Blanco, TX 78606
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5800BW0 "arrived on site to inspect washer not rinsing on any cycle. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F0E2–over suds condition. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of diagnostics. I placed the unit in manual test mode and ran it on low and high spin and the unit spun as designed. Once the tub stopped, I tested the tub by turning it by hand and it freely spun. The customer advised test she washes with hot water. I advised the customer that using too much detergent with hot water will cause the unit to not spin all of the detergent/water out of the clothing and that they needed to cut back on detergent use. I made recommendations to other use and care tips as well. No water leaks observed during service, job completed."

Near Hatch Rd, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER MAYTAG MVWB855DC3 Arrived on site and found water temp faults. And long fill. Found hot water valve not opening during activation. Ordering valve to repair. ; ordrng 1 W10758828 (valve)

Near Vintage Dr, Round Rock, TX 78664
Lou S.

Lou S.

WASHER MAYTAG MVWC360AW0 "arrived on site to inspect washer spin cycle not working. Upon further inspection, the customer advised that they believe that the unit is not spinning like it should as she as to run the unit on an extra spin and drain to get the clothes to where they aren’t as wet. I placed the unit in diagnostics and tested and error code F8E5-hot and cold reversed appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I placed the unit in manual test mode and tested the cold water valve and hot water was dispensed and when I tested the hot water valve, cold water dispensed. I advised the customer of my findings. I removed the hose connections from the valve and found that the spigots were crossed at the wall. I switched the connections so that the hot was connected to the hot and cold to cold. I tested the unit again and it was operating as designed. I have found nothing mechanically wrong with thi

Near Valk St, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher top rack falling off of track. Inspected unit and found stopper had came off. Replaced stopper and tested rack. Performed diagnostics mode, no error codes. Spoke with customer on user care guide. All tested good, no water leaks present."

Near Kenney Fort Crossing, Round Rock, TX 78665
Arthur B.

Arthur B.

COOKTOP KITCHENAID KGCK306VSS01 Arrived onsite for customer complaint of gas cooktop has orange flames when in use. Asked customer if using a humidifier and customer said yes. Advised that orange flames are just the gas collecting the inpurities in the air and is considered normal. Cooktop works as intended. No gas leaks detected at time of service.

Near Cold Springs Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for refrigerator RC freezing food items. Customer stated that items in deli drawers are freezing Found vent being blocked forcing air to bottom. Inspected unit and checked temperature settings. Performed diagnostics mode and tested all operations, no faults found. Removed deli drawer and inspect air tunnels and found left one was being block, looked like whirlpool blue shipping tape. Removed tape and tested. All tested good, no water leaks present."

Near Kenney Fort Crossing, Round Rock, TX 78665
Robert J.

Robert J.

DRYER GE GTD65EBSJ3WS Arrived on job for complaints of noise. Sound only after heater has been running awhile. Need rear heater assembly and bearing.; ordrng 1 WE11X21156 (HEATER ) and 1 WE3M33 (shaft & bracket ass')

Near Champions Cir, Wimberley, TX 78676
Arthur B.

Arthur B.

OVEN KITCHENAID KODT100ESS00 Arrived onsite to remove and replace light assembly on upper wall oven. Removed faulty assembly and installed new replacement. Reassembled. Tested unit. Light now comes on as intended. No other issues found.

Near Rio Grande Loop, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

OVEN AMANA AWO6313SFW01 Arrived on site for oven gasket frame coming off. Inspected gasket and found metal clips had came off. Removed gasket and installed new. Tested door opening and closing. Tested heating operations. Spoke with customer on user care guide. All tested good.

Near Shady Hillside Pass, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

MICROWAVE AMANA AMV2307PFS0 Arrived on site to install previous diagnosed parts. Gained access harness and socket. Tested voltage at socket and found within range. Removed socket and found bulb had broken off in socket. Removed bulb and installed new. Wired harness in and tested unit. All tested good.

Near Leonardo Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DISHWASHER GE GDF510PSJSS "Arrived on site for dishwasher, silverware tray flap not staying in place. Removed silverware tray and inspected flap. Found not in correct location on tray. Inspected part, nothing broken. Corrected flap and tested. All tested good, no water leaks present."

Near Lunata Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site to install previous diagnosed parts. Removed failed UI and installed new. Installed ice container. Removed broken ice container and installed new. Cycled ice maker and cycled completed and ice dropped. All tested good, no water leaks present."

Near Cliffbrake Way, Georgetown, TX 78626
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL WVW57UC6FS1 "Arrived on site for noisy fan. Found power cord stuck in vent causing to rub on blower, removed cord and tested good"

Near Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4027EW1 "Arrived on site and found gearcase is leaking, replaced gear case in verified all function is normal. No water leaks from connections at time of service, job complete."

Near Manchaca Rd, Austin, TX 78745
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED75HEFW1 "Arrived on site and found left-hand side of dryer cabinet has been dented in. Removed top of dryer and straightened cabinet and it is no longer making contact with the drum when spinning. Dryer is now operating properly, job complete"

Near Tecoma Circle, Austin, TX 78735
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS315SNHB00 Arrived on site for no ice condition. Removed and replaced failed icemaker. All water connections were dry.

Near Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "arrived on site for refrigerator with no ice. Upon further inspection, I tested temps in the rc and fc sections. RC=40 degrees/FC=5 degrees. I placed the unit in diagnostics and tested modes 56 and got E2 so I tested mode 59 and the ice maker motor did not come on and the part did not harvest. The customer agreed to the repair and paid in full. I am ordering the ice maker, which is an Expart and the office will schedule return service. I advised the customer ad he was okay with it. No water leaks observed during service.; ordrng 1 W11294907 (ICE MAKER)"

Near Pecan Bayou Drive, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that this unit is the second unit they’ve had as whirlpool replaced the first unit. Using my multimeter, I placed my thermal lead in the rc section ad tested temps. My reading was 50 degrees. I tested the fc section and my reading was 3 degrees. I opened the rc doors and removed the crisper tray and found a large block of ice on the Evap cover. I found gapping between the rc section cabinet and the chassis. I pulled the unit from its place ad removed the back cover and found that the drain tube was badly gapped. Using manufacturers approved silicone, I sealed the gap and put the back on and put the unit back in its place. I advised the customer that the unit would need to be defrosted and the Evap cover and evaporator motor assembly would need to be replaced. I advised the customer that the unit is out of warranty and she advised that she wasn’t payin

Near Faubion Trail, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for the dishwasher not starting. I found the control panel not responding at all. I found 121VAC at the JBox to the machine. I found a bad connection at the control because when I moved the connector the unit powered up. I removed the connector and tightened the spade connectors. I reconnected and ran the diagnostics cycle. There were no stored error codes and the unit completed the cycle and is working as designed. There were no water leaks at the time of service. I found the machine installed below the wood sub flooring and explained to ms that if it ever leaked it would go under the cabinets and the wood flooring causing damage before the leak was ever noticed. I advised ms to have the floor under the machine tiled and raised to the level of the wood. Call complete.

Near Austin, TX 78727
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit not shutting off. Found bin thermistor not shutting unit off even when I buried it in the ice. Will order. Customer wished to leave unit running. All water connections were dry.; ordrng 1 WPW10511923 (thermistor)

Near Kingsland, TX 78639
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC4 "WTW8500DC4 Arrived to inspect noise. After a few minutes of agitation testing, the unit started to squeal loudly, according to wash plate movement. I removed and replaced the gear case and calibrated. The issue was resolved and I removed the aftermarket spacers that had been added to the leveling feet, per mfg direction. Operational test good, no leaks observed during service. The customer had to leave prior to completion."

Near Winged Elm Dr, Cedar Park, TX 78613
Tyler B.

Tyler B.

DRYER WHIRLPOOL GEW9250PW0 Arrived on site for unit changing cycles. Was replacing UI and after several attempts of butting UI to turn on found wrinkle prev button jamming causing the UI to no power up. Worked out of the case. Will need to re order another UI ; ordrng 1 WP8558753 (cntrl-elec)

Near Plantation Dr, Round Rock, TX 78681
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8500DC2 "WTW8500DC2 Arrived to instal parts. Due to prior issues and the requirement of two complete control and UI installations, I removed and installed both the control and UI. I transferred the clutch p/n W10754448 from 206659 and informed the office. I tested the unit after calibration and noted voltage at the control board connector ranging between 123.2 and 126.4 VAC. Operational test good, no leaks observed during service."

Near Wire Rd, Leander, TX 78641
Jerry C.

Jerry C.

COOKTOP JENN-AIR JGCP436WP02 "JGCP436WP02 Arrived to inspect ignition issue. I found the rear center would cause false ignition when set to the lowest flame height. I found it would work correctly when I verified the setting was high enough the igniter tip was within the corona of the flame. I advised the customer of my findings and they found the solution acceptable. I removed construction debris from within the burner area and tested. Operational test good, no gas leaks observed during service."

Near Westino Way, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for water on freezer gasket and noisy when unit is running . Found leveling feet were not down allowing compressor to rattle . Dropped the feet and unit is quieter now . Adjusted million heater to cut out moisture building up . No water leaks detected at time of service . Job complete .

Near Barrington Way, Austin, TX 78759
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "KRFC704FSS00 Arrived to instal part. I heat formed the replacement gasket and corrected shipping folds. I removed the failed existing gasket and installed the replacement. I verified correct sealing and tested. Operational test good, no leaks observed during service. The customer was not available to sign the receipt."

Near Bohica Way, Cedar Park, TX 78613
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL KDTM354EBS3 "KDTM354EBS3 Arrived to inspect burning odor. I found debris stuck to the element at the front right of the element and removed it. Service test mode showed F8E1 and F8E2 stored in memory. The customer was using tablets within the unit and I advised them to use a liquid and a good starting point with pre-rinsing would be one tablespoon. I cleared the codes and tested. The unit operated with all functions present and I did not detect an overly concerning odor, considering the debris that had been removed from the element. Operational test good, no leaks observed during service.

Near Fair Oaks St, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for dryer not heating. Performed temperature test on time dry and high heat with vent on, found temperature did not get above 100°. Gained access to element and fuses. Tested unit again while monitoring heating cycle. Found when fist starting heater will cycle and not come back on. Replaced high limit thermostat and thermistor and tested, same results. Called tech support and advised to replace control. Removed failed control and installed new. Tested unit and found same resistance. Tested voltage from motor and found centrifugal switch not closing to send voltage to element. Will need to replace motor and blower wheel. Returning with thermal cut-off on hand. Schedule return for Wednesday the 12th. ; ordrng 1 279973 (cutoff-tml) and 1 WPW10349492 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)"

Near Estefania Ln, Round Rock, TX 78665
Thomas L.

Thomas L.

REFRIGERATOR GE GSH25JSTASS "Arrived and installed rc door parts, dispenser part, and ice bin slide. All water connections were dry."

Near Hillview Dr, Granite Shoals, TX 78654
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for f6eo error. Lost communication. R&R control and failed test. Found black power wire terminal to micro control not connected in connector. Re-installed pin in connector and reconnected and tests good. Harnesses not needed

Near Nightshade St, Austin, TX 78728
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace defrost heater, I replaced heater tested good."

Near Brushy Top Trail, Blanco, TX 78606
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KUID508ESS2 "arrived on site for thin ice condition. All operations were normal but freeze cycle is cutting off premature as well as fill level is too low. When I add extra water to reservoir, unit makes a proper thickness slab. Contacted manufacturer and he recommended replacing water valve. I requested to be able to replace user interface as well and was told that was fine. DaveSR# 7723633530; ordrng 1 W10865633 (cntrl-elec) and 1 W10897719 (valve)"

Near Colina Cove Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for unit not turning on failed control. R&R control and tested good

Near Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no water , R&R valve and reservoir and tests good no leaks on site"

Near W Noton St, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MTW5740TQ0 Arrived on site and found where the washer is set into a spin the agitator will spin but the basket doesn’t move. Will need to bring back drive block and have basket on hand to ensure repair on the next visit. No water leaks at time of service. ; ordrng 1 W10389328 (basket & bal ring) and 1 WP389140 (drive block)

Near Austin Highlands Blvd, Austin, TX 78745
Robert J.

Robert J.

RANGE WHIRLPOOL WFE540H0ES1 Arrived on job for complaints of broiler not working. Relay on control failed. Replaced control and test.

Near Spruce St, San Marcos, TX 78666
Al R.

Al R.

MICROWAVE MAYTAG MMV6190DS1 "Arrived to inspect microwave not heating. Confirmed the complaint and removed the unit and replaced the magnetron. I tested the unit and unit did not test as designed. The 2:00 counted for 2 seconds and then stopped working. I Called tech line and spoke with Robert. File #7723633988. I informed him of my complaint, work performed and outcome. I checked the unit a directed and still got no response. Robert informed me the control board needed to be replaced. Control board malfunction. Customer to call Consumer line to see if they can authorization concession for control board

Near Lois Ln, Kempner, TX 76539
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on job for complaints of not heating. Found mag shorted replaced magnetron and test still not working. Found the diod shorted and capacitor damaged from diod. Replaced diod and capacitor. Test microwave operation normal.

Near Chicago St, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER MAYTAG MED6000XW0 "Arrived on site and found although dryer is heating there is no airflow exiting the rear. Disassembled the dryer and found the blower fan is spinning freely. The fan plastic has separated from the threaded piece that attaches to the motor. Removed all the plastic and attempted to use vice grips to hold threaded piece but it would not unscrew from the motor shaft. See pictures

Near Scenic Bluff Dr, Austin, TX 78733
Joseph C.

Joseph C.

WASHER AMANA NTW4516FW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found bent gearcase shaft. Spin basket crooked, as well. Ordering new spin basket. Office will need to set return schedule, due to being out of stock item. No leaks detected, at time of service.; ordrng 1 W10554251 (spin basket)"

Near Brownie Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for not power. Test unit and found panel was locked. Unlocked panel test unit and unit test good no leaks present at this time unit working as designed.

Near Melridge Pl, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN KITCHENAID KSGG700ESS1 Arrived on site to replaced panel. Replaced panel test unit by heating to 350 and unit test good job complete no leaks present at this time.

Near W Mary St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced dispenser. Replaced dispenser test unit for leaks no leaks present. Dispenser opening correctly job complete

Near Terrace Mountain Dr, West Lake Hills, TX 78746
Scott  M.

Scott M.

DISHWASHER UNKNOWN DD24DCTX7 Arrived on site for not draining . Motor is working and can hear a very small tickle in sink . Wateris still staying in tub. Found rotor assy is making a grinding and not very smooth to turn . Ordering rotor . No water leaks detected at time of service . Please call to set up return visit .; ordrng 1 528136P (motor rotor assy 605)

Near Adirondack Trail, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to test unit for panel not working making u it stop. Test unit and found bad panel, replaced panel test unit and unit test good job complete no leaks present at this time"

Near Key West Cove, Austin, TX 78746
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for gasket breaking again .called tech line Sr 7723638452 . Told to replace gasket but to get it from Plainfield . Did find bottom warped which maybe diverting heat to front of oven . Ordering oven bottom . Please call to set return visit . No gas leaks detected at time of service . ; ordrng 1 W11098799 (BOTTOM)

Near Chelsea Moor, Austin, TX 78759
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on site. Checked for off balance issues. Found basket loose. Repositioned basket and tighten down. calibrated unit And cycled washer, all functions tested OK. Instructed customer not to overload the washer. No leaks present. Job complete"

Near Napoli, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on site. Checked for off balance issues. Found basket loose. Repositioned basket and tighten down. calibrated unit And cycled washer, all functions tested OK. Instructed customer not to overload the washer. No leaks present. Job complete"

Near Napoli, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on site. Checked for off balance issues. Found basket loose. Repositioned basket and tighten down. calibrated unit And cycled washer, all functions tested OK. Instructed customer not to overload the washer. No leaks present. Job complete"

Near Napoli, New Braunfels, TX 78132
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is making noise still. Tested the unit and found when the unit is spinning it’s not making noise only when agitating. Found the plastic lining on the tub in the wash please are defective And is causing the grinding noise. Unit will need a new inner tub and wash plate. Office will need to reschedule a customer. All water connections were dry at the time of service.; ordrng 1 W10752719 (basket)

Near Racine Trail, Austin, TX 78717
James C.

James C.

DISHWASHER GE GDF640HGM0BB Arrived on site and tested operation. Found dishwasher not draining water. Found knock out for disposal in place causing no drain issue. Removed knock out and unit is now draining properly and no fault codes in memory.

Near E Johnson St, Burnet, TX 78611
James C.

James C.

RANGE GE JS645SL1SS Arrived on site and tested operation. Found front left dual burner stays on high no matter which setting. Found faulty switch to be the issue. Installed new switch and tested operation. Burner tests good. Job complete.

Near Lake Loop, Buchanan Dam, TX 78609
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested operation. Found drain pump just humming. Removed water and inspected pump. Found piece of glass that stopped impeller from moving and has damaged pump motor. Installed new pump and tested operation. Unit working properly. Job complete

Near Lakeview Dr, Buchanan Dam, TX 78609
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7AS04 "Arrived on site for customer complaint of oven not heating, I found faulty control, I replaced control unit tested good."

Near Bar J, Johnson City, TX 78636
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL W4TXNWFWT01 "Arrived on site for customer complaint of unit not cooling properly, I found I had hooked up the terminal on the defrost timer to the wrong peg, I hooked up timer correctly, unit tested good."

Near Lonesome Trail, Johnson City, TX 78636
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDBH950AWB "Arrived on site for panel replacement. Replaced panel thought t came with latch handle but it didn't, will need ha doe to complete ; ordrng 1 CNOTE (PART AUTHO) and 1 WPW10130695 (latch)"

Near Katzman Dr, Austin, TX 78728
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD8000DW3 "Arrived on site and found unit door switch harness disconnected. Connected. Unit operating, unit in warranty. Advised customer on use and care. See pic for pop."

Near Concan Dr, Hutto, TX 78634
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFC310S0EB1 "Arrived on site for “burned out elements” complaint. Inspected unit and found all elements melted into wiring harness and front right and rear left switches shorted. Removed and replaced all elements, wire harness and front right and rear left switches. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Old Manor Rd, Austin, TX 78724
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FW0 "Arrived on site for “microwave not heating” complaint. Inspected unit and found all internal components covered in grease and transformer, capacitor and diode shorted. Quoted customer for repairs and customer declined them.

Near Minnoch Ln, Austin, TX 78754
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4950XW2 "Arrived on sote for et clothes at end of cycle. Upon inspection found unit not spinning in Norma but spines in drain and spin, will need actuator. In spin basket would run outer tub . Unit will need tub and GEARCASE due to being bent ; ordrng 1 CNOTE (PART AUTHO) and 1 W10324650 (basket) and 1 W11132267 (GEARCASE )"

Near Pedernales Falls Dr, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB835DW3 Arrived on job for complaints of noise and lid damaged. Noise from pump impeller damaged.

Near Benning St, San Marcos, TX 78666
Joseph C.

Joseph C.

FREEZER KITCHENAID KRFF305ESS00 "Arrived on site for “freezer door gasket not sealing” complaint. Inspected unit and found large gap between door and mullion. Flipped gasket and heated door gasket to provide better seal with mullion. Unit is performing as designed. No leaks detected, at time of service."

Near Westmoor Dr, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and used permagum to seat water spout where one clip had been snapped. Unit fill spout is now secure. All checks good.

Near Legends of Hutto Tr, Hutto, TX 78634
Leonardo C.

Leonardo C.

TRASH COMPACTOR KITCHENAID KUCC151JBL0 Arrived on site to test unit for unit not working. Test unit and found turning knob missing. Can’t turn unit on with out it. Will need to order new knob WP9871800 rescheduled for Thursday 12/13. ; ordrng 1 WP9871800 (KNOB BLACK )

Near Mt Larson Rd, Austin, TX 78746
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site for “touch controls not responding” complaint. Inspected unit and found center controls not responsive. Removed and replaced console. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near E 22nd St, Austin, TX 78722
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 arrived on site. Checked for no cool issues. Brown temperature in refrigerator at 48°. Found refrigerator evaporator frozen over. Tech-support was closed for two hours When attempting to call. Customer stated Fergusons was submitting for replacement and had file number from WP. File#7723599895. Ordered controls to repair unit. Customer stated she will update us if unit gets replaced. Office to reschedule ; ordrng 1 W10624574 (cntrl-elec) and 1 W10846767 (CONTROL )

Near Tempranillo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 arrived on site. Checked for no cool issues. Brown temperature in refrigerator at 48°. Found refrigerator evaporator frozen over. Tech-support was closed for two hours When attempting to call. Customer stated Fergusons was submitting for replacement and had file number from WP. File#7723599895. Ordered controls to repair unit. Customer stated she will update us if unit gets replaced. Office to reschedule ; ordrng 1 W10624574 (cntrl-elec) and 1 W10846767 (CONTROL )

Near Tempranillo, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JF36NXFXDE01 arrived on site. Checked for no cool issues. Brown temperature in refrigerator at 48°. Found refrigerator evaporator frozen over. Tech-support was closed for two hours When attempting to call. Customer stated Fergusons was submitting for replacement and had file number from WP. File#7723599895. Ordered controls to repair unit. Customer stated she will update us if unit gets replaced. Office to reschedule ; ordrng 1 W10624574 (cntrl-elec) and 1 W10846767 (CONTROL )

Near Tempranillo, New Braunfels, TX 78132
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS0 "Arrived on site for “cycle not advancing” complaint. Inspected unit an found pump/motor inoperable. Removed and replaced pump/motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Saddle Rock Drive, Austin, TX 78725
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found timer is not stopping, inspect a timer and found it is hot to the touch ID only five minutes of use. Replaced timer and recommended to customer that vent to exterior be cleared as there is no airflow. No limits found in unit cabinet at time of service, job complete"

Near Rob Roy Rd, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL WET4124HW0 "Arrived on site and found dryer is heating properly. Airflow is good, dryer is only 120 V total. It is taking 45 minutes to dry a load. Spoke with tech line and they said this is normal operation for this model and voltage SR7723637750"

Near Burleson Rd, Austin, TX 78744
Wesley P.

Wesley P.

WASHER GE GTW680BSJ5WS Arrived on site and installed software update via instruction from Ge. All checks good. Unit is now operating as designed.

Near Grand Teton Trail, Taylor, TX 76574
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer not available for appointment. Schedule with customer for 12/12/18 anytime ; schdld next appmnt for 12/12 WED !

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer not available for appointment. Schedule with customer for 12/12/18 anytime ; schdld next appmnt for 12/12 WED !

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer not available for appointment. Schedule with customer for 12/12/18 anytime ; schdld next appmnt for 12/12 WED !

Near Appellation, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site, no contact person on location. There is a hand written note that says valves are dripping. Replaced valves, no water connections available. Job complete."

Near Airport Commerce Dr, Austin, TX 78741
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and installed nameplate and tweaked door leveling.

Near King's Canyon Dr, Taylor, TX 76574
James C.

James C.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site and tested operation. Found microwave runs but turn table does not come on. Verified interlocks and ohmed resistance of motor. I found the turn table motor ohms good but is locked up and cannot turn. Repair will require 2 technicians. Office to schedule return visit due to 2 technician repair; ordrng 1 CNOTE (2 TECHNICIANS )

Near Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Arrived onsite for the refrigerator to install the previous diagnosed parts. I replaced the defective evaporator fan and installed a new thermistor kit on the evaporator. I tested the unit and it is working as designed. Call complete.

Near La Salle Dr, Austin, TX 78727
Wesley P.

Wesley P.

REFRIGERATOR GE DSE25JSHECSS Arrived onsite and found unit site start device failed. Replaced start device. Unit is now operating as designed.

Near Werchan Ln, Coupland, TX 78615
Paul R.

Paul R.

WASHER MAYTAG MAT20PRAWW0 Arrived onsite for the washer that is charging in the normal cycle. I went thru the program and set all the cycles up on free vending. Call complete.

Near N FM 620, Austin, TX 78732
James C.

James C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site and tested operation. Found not function from control panel due to thermal fuse has failed. Unit will need new fuse to repair; schdld next appmnt for 12/12 WED 8-12

Near Quarterhorse Ct, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator to install the previous diagnosed parts and see if the filter head hose was no longer leaking. I replaced the adaptor and found the filter head with a small leak at the outgoing line. There were no water leaks present at the time of service. Call complete.

Near Vista View Cir, Austin, TX 78750
Paul R.

Paul R.

DRYER AMANA NED4655EW1 Arrived onsite for the dryer that will not turn on. Ms stated it has long dry times. I found the dryer turning on and heating. I tested the temps and the dryer is working as designed but with the vent hose connected the temp rises and drops very slow indicating a restricted wall vent. I found the receptacle bad and if the cord is pulled a certain direction the dryer looses L1. I advised the customer to call maintenance and have the receptacle checked and the vent cleaned. Call complete.

Near Ranch Rd 620 N, Austin, TX 78726
James C.

James C.

DRYER WHIRLPOOL CGM2941TQ1 "Arrived on site and inspected burner assembly. Found all to be good. I found the bearing on the motor going out and beginning to leak oil. Reassembled and ran to test operation. I found the burner igniting properly and did not detect the odor of gas leaking. I found the door switch has also failed allowing unit to run with the door open. ordrng 1 279827 (motor) and 1 WP3406107 (switch-dor)"

Near West State Highway 29, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48FTS03 "Arrived onsite for the refrigerator that is not cooling and is making a chirping sound. I found the unit off when I arrived. I powered the unit up and the UI would come on, the condenser fan and compressor would start for about 1 second and the whole unit would loose power from the main control. I installed the control kit and tested the unit. The unit is working as designed. Call complete."

Near Ridgetop Terrace, Austin, TX 78732
Steve C.

Steve C.

WASHER WHIRLPOOL MHW5500FW1 Arrived on site for the unit is making a clanking noise when spinning. Remove the back panel and found the pressure hose was loose and hitting the tub. Secured the hose and assembled the unit. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Mingus Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of error code, found F2E1, found shorted key pad, Ordering UIB/panel. ; ordrng 1 W10713607 (panl-cntrl)"

Near Greenridge Ln, Dripping Springs, TX 78620
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for the unit is not cooling properly. Customer advised the fresh food section is not cooling properly. Found the fresh food evaporator is frosted over due to the thermistor is shorted. Replaced the harness with thermistor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Purple Sage Dr, Cedar Park, TX 78613
Paul R.

Paul R.

RANGE WHIRLPOOL WFE745H0FS0 "Arrived onsite for the range with the door locked. Mr stated that nothing was wrong with the door, it’s the cooktop with issues. I found the LR element with only part of the coil heating. I explained to the customer that it could be the element or the switch. I found the RR element not coming on correctly because of a defective switch.

Near Remington Reserve Way, Austin, TX 78728
Lou S.

Lou S.

DRYER WHIRLPOOL WED75HEFW1 "arrived on site to inspect dryer making loud noise. Upon further inspection, I turned the unit on and immediately, it began to making a loud vibration noise. I removed the top panel and found that the control bracket was vibrating on the chassis where it was mounted. I attempted to tighten the screws holding it on, but it continued to vibrate. I could hear a louder vibrating noise coming from inside the unit. I unplugged and removed the console and front door panel and found the blower wheel hosing vibrating on the bottom chassis panel. Also found that the lint duct clip was vibrating too. Using the sound pads that were prescreened and placed a strip in between the control mounting bracket and the chassis and screwed the bracket back down to the chassis. Doing this eliminated the vibrating noise. Using the same sound pads, I stacked five pieces together and placed them under the blower wheel hosing in between it and the bottom chassis panel and it eliminat

Near Arrow Point Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER KENMORE 110.459664 Arrived on site and found latch failed and unit spin basket fallen out of place. Restored tub spring and putting latch on order to repair. ordrng 1 WP8182634 (latch)

Near Utopia Ln, Hutto, TX 78634
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS42SEDUDW01 "Arrived on site. Replaced door chute and motor for dispenser. cycle dispenser motor, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS42SEDUDW01 "Arrived on site. Replaced door chute and motor for dispenser. cycle dispenser motor, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JS42SEDUDW01 "Arrived on site. Replaced door chute and motor for dispenser. cycle dispenser motor, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site for “door damage” complaint. Customer’s actual complaint is shattered tub. Inspected unit and found tub shattered. Ordering new shocks, tub assembly, and bringing bellows back. Stacked unit and will need services of second man. No leaks detected, at time of service. Office to set return schedule, due to need for second man.; ordrng 1 TWOMANCALL (TWO MAN CALL ) and 4 WPW10261492 (shock absorber)s and 1 WPW10409997 (tub-outer)"

Near Delwood Dr, Austin, TX 78723
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site. Replaced control and fuses. Ran microwave, all functions tested OK. Job complete"

Near Val Verde Dr, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site. Replaced control and fuses. Ran microwave, all functions tested OK. Job complete"

Near Val Verde Dr, New Braunfels, TX 78130
Diego G.

Diego G.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site. Replaced control and fuses. Ran microwave, all functions tested OK. Job complete"

Near Val Verde Dr, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GS5SHAXNB01 Arrived onsite for customer complaint of SxS refrigerator not making ice and block of ice of bottom RF floor. Found icemaker splashed water along liner causing the ice block on floor. Removed and replaced icemaker. Cleaned ice block from bottom floor. Reassembled and tested. Icemaker called for water immediately. No leaks found. No other issues found. All water connections were dry at time of service.

Near Highland Dr, Salado, TX 76571
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site and found water inside of tub cover spoke with tech line that diagnostic test does not have a way to engage the drain pump. Will need to bring back drain pump, control board, and Little Rock to ensure repair on the next visit.; saved tckt"

Near Airport Commerce Dr, Austin, TX 78741
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived to install previously ordered part. I removed and replaced the ice maker. Customer was advised the ice maker should be producing ice within 24 hours.All water lines were dry at the time of service. JOB COMPLETE

Near Esta Lee Ave, Killeen, TX 76549
Al R.

Al R.

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer not drying. I checked Voltage from the out to the back of the dryer and got the following readings on my multimeter: L1/L2 =291 voltsL1/N=145 L2/N=145. I unplugged the unit immediately and also checked voltage from the wall and got the EXACT same readings. Customer to call FT Hood housing to locate an electrician. JOB COMPLETE

Near Friedman St, Fort Hood, TX 76544
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of noise issue coming from behind the refrigerator, found popping noise coming from tape and water line hose. I removed the tape and adjusted the water line, unit tested good."

Near Heron Dr, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not producing ice, found E5 error code in diagnostic mode test 56. I reset control and unit, tested good."

Near Lacy Oak Dr, , TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for weak water flow from dispenser. Removed filter same issue. Disconnected water line from valve,tested water exiting valve weak. Disconnected water line from valve tested water flow weak water flow. Diagnosed weak water flow from shut off valve from wall, customer will need to contact plumber to resolve issue."

Near Moccasin Path, Austin, TX 78736
Steve C.

Steve C.

DISHWASHER WHIRLPOOL MHW8200FW0 Arrived on site for the unit detergent is not dispensing. Tested the unit in diagnostic and received no error codes. Advise customer this unit has a cartridge built in the dispenser that holds several loads of detergent. Unit works properly and all water connections were dry at the time of service.

Near Cedar Park Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE515S0EB1 arrived on site for handle issues. Replaced scratched door handle

Near Panther Hollow Drive, Marble Falls, TX 78654
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for no operation, replaced failed filter board.. operation is now normal. Unit is in inventory home."

Near Primrose Ln, Marble Falls, TX 78654
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 I calibrated and tested the washer through Service test mode and got no error codes. I also checked the outlet for the washer and got 141.6 on a 120 volt outlet. I also balanced the washer. I zip tied the drain hose also. JOB COMPLETE. ELECTRICIAN WILL BE CONTACTED

Near Friedman St, Fort Hood, TX 76544
Paul R.

Paul R.

RANGE WHIRLPOOL PRG4810LP Arrived onsite for the range to replace the previous diagnosed parts. I found the wrong part sent in a correct labeled bag. Ordering another WP73001321 SWITCH. RS Fri 12/14.; ordrng 1 WP73001321 (SWITCH-IG)

Near Pappys Way, Austin, TX 78730
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for the unit unit doors are not align. Tested the unit and found the right door is lower and the left. Re leveled the doors and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Doe Run, Georgetown, TX 78628
Robert J.

Robert J.

WASHER MAYTAG MVWC565FW0 Arrived on job for complaints of not working. Found water in tub and drain pump motor running. Removed pump and replaced. Test washer now drain normally.

Near Star Meadow, Kyle, TX 78640
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker fill tube frozen. Cleared tube, but could not get icemaker to fill. Ordering new inlet valve. Return for repairs on 12/12. No leaks detected, at time of service.; ordrng 1 WPW10179146 (valve-inlt)"

Near Pecangate Way, Manor, TX 78653
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on job for complaints of ice clumping. Found wires for icemaker not in groove so water being redirected to bin instead of ice tray. Corrected wire issue and ran test 44 and 45. Operation normal

Near Evening Star, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5VHEXVB01 Arrived on job for complaints of not cooling. Found thermostat open. Replaced thermostat and test. Compressor cycles not cooling. Replaced start device and test operation normal.

Near Rush Haven, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL PGR5750LDW "Arrived on site to test unit for not getting to temp. Test unit and found upper and lower rack were covered in foil paper not allowing heat to go up. Oven ignited right away and getting to 350 with in 12 minute after removing the foil paper. Unit working as designed, advised customer to no put foil paper because it will block the heat from hittin the sensor. Job complete"

Near Michelle Ct, Austin, TX 78744
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UXT5530AAS1 Arrived on site to test unit for unit blower making loud noise on high. Test unit and found broken fan blades. Test unit after replacing fan and unit test good job complete

Near Evelina Trail, Austin, TX 78737
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer making loud noises and bounces around in spin cycle. Tested unit manually and found in spin cycle inner basket warped causing irractic spinning. Also found inner basket scraped tub ring. Ordering new tub ring,inner basket and agitator. OF to R/S due to EXPART of inner tub. All water connections were dry at time of service.; ordrng 1 285565 (agitator assy,comp) and 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)"

Near Lignite Dr, Jarrell, TX 76537
Scott  M.

Scott M.

OVEN WHIRLPOOL WEG515S0FB0 "Arrived on site for oven not working and big flame coming up from back. Found valve orifice sitting outside of burner tube due to back frame being slightly bent . Straightened frame and reset burner tube correctly . Tested unit, now have correct flame pattern . No gas leaks detected at time of service . Job complete"

Near Cervin Blvd, Austin, TX 78728
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7500GC0 Arrived on site for no heat dryer . Found high limit thermostat had blown . Replaced thermostat and and checked element and other thermostats and fuses . All checked good . No lint build up at time of service . Job complete . Did recommend to ResEdit to have maintenance to check exterior venting .

Near Cedar Bend Dr, Austin, TX 78758
Al R.

Al R.

WASHER MAYTAG MAH8700AWW "Arrived to inspect washer leaking and door seal gone. I disassembled the unit to discover the bellow had minor damage from the outer tub (plastic) was broken off from the inner tub. The inner tub was extremely warped when I hand spun it. The unit will possibly need the following: 34001309- tub assembly front, 340011458 - Outer tub rear, bearings, pulley, WPW34001439 back tub, CNOTE 2MAN 2 Hours, CNOT AUTHORIZATION. THE UNIT MOST LIKELY HAS MORE ISSUES, BUT WAS NOT OPERATIONAL AT THE TIME OF SERVICE.BELLOW NOT INSTALLEDMost of the parts needed are no longer made by manufacturer.When I reassembled the unit, I plugged it in and the unit shut off after tripping the breaker 4 times. The control board will need to possibly be replaced. Unit will not stay powered up.; ordrng 1 34001309 (ASSEMBLY TUB FRONT) and 1 34001402 (CONTROL ASSEMBLY NO LONGER AVAL) and 1 34001458 (OUTTER TUB REAR) and 1 CNOTE (2 MAN 2 HOURS) and 1 CNOTE (AUTHORIZATION ) and 1 WP34001412 (PULLEY

Near Mulberry Dr Kempner, Copperas Cove, TX 76522
Lou S.

Lou S.

OVEN WHIRLPOOL KEBS207BSS00 "arrived on site to inspect oven with no power. Upon further inspection, I found the unit display off, but the power is on to the unit. I turned the power off at the breaker. I pulled the unit out to remove the control panel and using my multimeter, I tested ohms to the fuse and found it open. The customer advised that they had ran the self clean on the unit when it stopped working. I removed and replaced the fuse ad turned the power back on. The unit powered up and I tested it on Bake at 350 degrees and the unit operated as designed. Job complete."

Near Sarahs Ln, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE104ESS4 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes. When I pulled the top rack out to inspect the tube in the back of the unit, I found that the left hand track assembly was loose. I pulled the unit and tighten/adjusted the track and put the unit back into place. I pulled the top rack out to test and it operated as designed. I gave recommendations on rinse aids and detergents to the customer as well. No water leaks observed during service, job completed."

Near Dakota Dr, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested and error codes F7E1 and F6E6 appeared, the same issue as the last service call. I turned the kitchen tap water on hot and allowed it to run for s minute or two before turning the unit on. Once the water was hot to the touch, I started diagnostics. The unit operated as designed. The unit drained and the element got hot as I poured water on it and it sizzled. There were no error codes at the end of testing. Due this being the same issue as the last service call, I did not charge the customer a service call fee since it was less than one year of service. I recommended some use and care tips to the customer. No water leaks observed during service, job completed."

Near McKittrick Ridge Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site For noisy operation. Found that the inlet water valve had failed and the recirculation pump was very noisy. Replaced both parts and tested. All water connections are dry. Inlet water valve is going to be considered a warranty part.

Near Indigo Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of washer shaking and walking and caused damage to wall. Found error codes F0E3 F9E2 F0E5, I removed gearcase and wash basket did not find debris or garments in between basket, orderin* basket, gearcase and clutch. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10586079 (basket asm) and 1 W10817398 (clutch) and 1 W10868473 (gearcase)"

Near Intrepid Dr, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site , shimmed up left railon deli tray . Draw is no longer hitting gasket on door . No water leaks detected at time of service . Job complete ."

Near Doe Valley Ln, Austin, TX 78759
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL GU2400XTPS1 "Arrived on site for dead dishwasher . Found dishwasher was on switch of wall . Customer just moved in and had turned it off bye mistake . Turned switch on and unit powered up . also found door screws were not tightened down .Drained unit and tightened down screws ,then ran diagnostic cycle all checked good . No water leaks detected at time of service. Job complete ."

Near Adirondack Trail, Austin, TX 78759
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFI2568AES Arrived on site for unit freezing foods in fresh food section and no icemaker production. Found temps in fresh food section at 33 degrees. Found jug of milk that was on the door slushy frozen. Found icemaker compartment iced up. Found seal at icebox loose and allowing freezer temp air into fresh food section. Will replace icemaker and seal. I may need to use valve and controlas well. ; ordrng 1 WPW10287601 (seal)

Near Mountain View Cir, Burnet, TX 78611
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DBL0 Arrived onsite for the dishwasher that is completely dead. I found 122VAC to the main control. I found none of the control panel selections functioning. I found no voltage out of the main control at the four pin connector on the 13 volt pins or the 5 volt pins. I replaced the main control again along with the UI and tested the unit. The new control panel was unresponsive. I tested the 13 & 5 volt pins and had 0 volts to the control panel. Ordering another main control.; ordrng 1 W10866116 (CNTRL-ELEC)

Near Bescott Dr, Austin, TX 78728
Scott  M.

Scott M.

OVEN JENN-AIR JJW2527WS01 Arrived on site for bubble in oven bottom . Found customer had lined oven bottom with aluminum foil. Foil had welded to bottom . Bottom is warped a little but oven is still functioning as normal . Not sure if this is a tech line call or not .

Near Crystal Creek Dr, Austin, TX 78746
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for water leaking and ice forming in the fresh food section. Found that the fresh food evaporator was not defrosting properly. Found control was not keeping the evaporator fan running to properly defrost. Replaced control and all water connections or dry.

Near Moriano Cove, Round Rock, TX 78665
Thomas L.

Thomas L.

DISHWASHER KITCHENAID WDF540PADM3 Arrived on site or no operation. Found unit totally in operable. Open unit to find black wire loose at junction box. Corrected and tested. Unit operating properly with no leaks. Open inventory home.

Near Naranjo Dr, Georgetown, TX 78628
Robert J.

Robert J.

MICROWAVE KITCHENAID KEMC307KSS03 "Arrived on job to replace fuse. After replacement of fuse test microwave, operation normal.

Near Oak Pointe, New Braunfels, TX 78132

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