We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78664
Matthew
Job Details: 03/26/2021
Arrived onsite to replace previously diagnosed parts. Replaced UI control. Tested unit and unit and unit has no error codes. Ran diagnostics cycle and all passed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Luis
Job Details: 03/26/2021
"Arrived on site for cooling and ice bin issues. At time of visit unit cooling correctly per customer unit stopped cooling twice,ran diagnostics all thermistors passed,ran heater test passed. Found ice bin not seating correctly into housing,adjusted auger shaft and housing reinstalled ice bin."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near San Marcos, TX 78666
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for excessive shaking. Found no stored error codes. Replaced suspension. Verified basket was centered. Ran calibration, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE MICROWAVE
Model LFMV164QFA
Near Waco, TX 76712
Jonathan
Job Details: 03/26/2021
Arrived on site for a microwave that?s tripping the breaker when they press the start button or open the door. Inspected unit and work area. Tested unit and confirmed customers complaint. Just a door switch is an all tested fine. Replaced monitor switch due to complaints and tested unit. The unit begin working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near New Braunfels, TX 78132
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for not producing ice. Door harness tested good. Ice maker had ice upon arrival. Ice maker ran diagnostics just fine and filled as designed. Found ice maker thermistor was bad. Replaced ice maker, tested unit, unit works good. Found condenser was blocked preventing air flow. Cleaned condenser. No leaks detected. Job complete."
We serviced a
KITCHENAID RANGE
Model KESS908SPS02
Near Austin, TX 78746
Kevin
Job Details: 03/26/2021
"Arrived on site and found no power showing on oven, when attempting to turn on cooktop lights only flicker. Pulled oven forward and found wiring is disconnected at terminal block, took one picture. Turned off power at breaker and reset wiring connection and it is now operating properly.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Austin, TX 78747
Leonardo
Job Details: 03/26/2021
Arrived on site to test unit for damaged cooktop. Found damaged cooktop replaced cooktop test unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JM3
Near Killeen, TX 76543
Al
Job Details: 03/26/2021
"Arrived on site and inspected side by side refrigerator recently repaired by another repair company.Found the unit had been unplugged since the sealed system compressor replacement.Plugged it in and found the compressor, condenser fan and evaporator motors were working.Customer told to place a bottle of water inside the freezer and wait approximately 24/48 hours for the unit to reach optimal temperatures."
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/26/2021
"Arrived on site for refrigerator not making ice and having cooling issue. Upon arrival I found icemaker motor was broken, I also found the evap coil barely frosted over while compressor was running, when I checked compressor area I found unit had been previously repaired with a r041-115 harstart device and compressor over heating to the point it was repeatedly shutting down and the original harness had been removed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Killeen, TX 76543
Al
Job Details: 03/26/2021
Arrived on site and inspected ice maker over filling and creating a mess in the ice container.Confirmed the complaint and found the fill chute was clogged with a massive ice block causing the incoming water to splash into the ice container and freezing.Used my heat gun to melt and remove the blockage of ice.Reassembled and unit began operating as designed.Customer witnessed the repair and was satisfied with the cause & effect explanation.Job complete
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Killeen, TX 76541
Al
Job Details: 03/26/2021
"Arrived on site and inspected unit for unbalancing concerns.Ran diagnostics and found the only code wasF2E1 STUCK BUTTONCALLED Whirlpool Tech Line and spoke with STEVE SR# 7730360248 Advised the customer advised the unit doesnt always do it, but sometimes the clothes are wet and soapy.I recently replaced all 4 suspension rods.I pushed on the tub and there was no bouncing.
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSQ0
Near Killeen, TX 76542
Al
Job Details: 03/26/2021
Arrived on site and inspected dishwasher not completing cycle.Customer advised over time the issue has gotten worse.I attempted to start a wash cycle and the unit several keys wouldnt respond properly point directly to the main control; ordrng 1 W10039780 (CONTROL BOARD)
We serviced a
FRIGIDAIRE WASHER
Model LTF2940FE1
Near Harker Heights, TX 76548
Al
Job Details: 03/26/2021
Arrived on site to install previously ordered part.Removed and replaced the door lock and the unit tested properly.Job complete
We serviced a
WHIRLPOOL RANGE
Model RF375PXEQ0
Near Killeen, TX 76541
Al
Job Details: 03/26/2021
Arrived on site and inspected back right burner element not heating.Confirmed the complaint and found the unit had no continuity.Replaced it and unit now heating properly on all 4 burners.Tenant confirmed the repair.Job complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fort Hood, TX 76544
Al
Job Details: 03/26/2021
"Arrived on site and install the fuse, cutoff and PTS.Unit now operating properly to customers satisfaction.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Temple, TX 76502
Tyler
Job Details: 03/26/2021
Im on site for icemaker not stopping ice production. Upon arrival I open up the freezer compartment and found that the icemaker was making ice but the reason it was not shutting office cause the silver arm that raises and lowers was not properly connected into the icemaker motor and was hanging freely in the unit. I didnt reconnected the icemaker arm to its proper amount of position and reassembled and tested the unit and verify that the unit is now fully functioning as designed with no issues and ice production inform customer to let her fill up with ice and see how it goes from this point. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7AS05
Near Waco, TX 76710
Jonathan
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace inner glass door and tested the unit on a 350? bake cycle. Unit got to temp without any issues.Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW2
Near Georgetown, TX 78628
Tommy
Job Details: 03/26/2021
"Arrived onsite for washer sounding like a plan. Upon arrival found unit washer making very loud noise. Inspected unit bottom found unit stator, rotor and clutch cover in gearcase oil, also found unit top lid left side damaged by rear hinge connection. Removed lid top, found unit suspensions rusted badly, and washplate bound to old gear case. lid, suspension, gear case, washplate, rotor, clutch.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Waco, TX 76712
Jonathan
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Killeen, TX 76549
Al
Job Details: 03/26/2021
Arrived on site to install previously ordered parts.Installed the pump and found the lid lock (W11307244) was also defective.R&R it from truck stock and unit tested as designed.Job complete
We serviced a
GE REFRIGERATOR
Model GSF25XGRBBB
Near Temple, TX 76504
Kayman
Job Details: 03/26/2021
Arrived onsite for refrigerator leaking. I found the inlet valve had a small hairline crack and was spraying on the rear and floor. I replaced the valve and tested dispenser function. The unit is working as designed at this time and no leaks were detected during time of service. Advised customer to monitor ice production. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76706
Jonathan
Job Details: 03/26/2021
"Arrived onsite for a washer that is not spinning out clothes intermittently. Inspected unit and work area. Customer advised that the unit has stopped midcycle about three times in the last three months. She advised that normally, it runs fine but she wanted it checked out because she didn?t know if there is something wrong with it. Placed unit in service diagnostics and found an F7 E9 ( locked rotor), F0 E3 (overload), and F2 E1 (UI stuck key) error codes. Spohn the basket by hand in the basket spun freely indicating no issue with mechanical friction. Ran the unit through an auto test in the unit ran as designed. Ran the unit through a manual high-speed spin in the unit ran as designed. Checked underneath unit for any signs of wear or damage to the underside of the rotor or stater. Everything checked out good with no issues. Spoke with DW and was advised to go ahead and replace the control as the control is sensing that the rotor is not moving when it?s being told to. Replaced control and tested unit. Unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near West, TX 76691
Jonathan
Job Details: 03/26/2021
"Arrived on site for a dryer that is stopping mid cycle. Inspected unit and work area. The customer advised that the unit will Ron for an hour and 20 minutes and not dry clothes and then if he starts another cycle again it?ll stop after four minutes. Placed unit and service diagnostics and found no stored error codes. Found the unit was Square level. Adjusted the feet and tested the unit in a normal cycle. Found the unit was working as designed with no clothes in it and was counting down. I called Techline and spoke to Sterling SR# 7730365047. He advised that based on the customers issue, the issue would have to either be with the leveling of the unit or with the sensor. Tested the sensor and found resistance as things were rubbed against it. Advise customer to run several loads to see if there?s any further issue. Call complete."
We serviced a
GE OVEN
Model JGB915SEF3SS
Near Austin, TX 78748
Leonardo
Job Details: 03/26/2021
Arrived on site to replace latch and convection fan. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model MED6630HC1
Near Austin, TX 78746
Kevin
Job Details: 03/26/2021
"Arrived on site and inspected dryer and found heating Element loose connection at Control board, after resetting found airflow is restricted, took one picture. Removed vent hose from dryer and airflow is now good. Recommend it to homeowner that vent to the exterior be cleaned/cleared by a service, job complete"
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Austin, TX 78748
Robert
Job Details: 03/26/2021
Arrived on job for complaints of no heat. Found the heater open and broken wire at heater. Replaced heater and repair wire. Ran test but dryer has a direct short in harness will need harness to complete. ; ordrng 1 33002805 (HARNESS )
We serviced a
JENN-AIR OVEN
Model W30400P
Near Austin, TX 78739
Leonardo
Job Details: 03/26/2021
Arrived on site to remove control board. Removed control to send to get rebuild office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
"Arrived on site for a wall oven not heating properly. Upon arrival customer stated the unit one time when pressing bake on the upper oven it actually preheated the lower. As well, that there was an instance where the unit would not power down from heating and they had to turn off the breaker to stop it. They also had an issue with the cook time clock jumping around randomly. She also felt the temperatures were fluctuating to much and that excess steam came out of the oven when opening the door. I advised the customer on normal function of the unit in regards to temperature and steam and that these were functioning as designed. I preheated the oven and set a cook timer to try and replicate the issues. I could not replicate them and found the unit preheating as designed. I put the unit into diagnostics mode and found no stored error codes and activated each component individually. All components activated as designed. I also found the customer not using WiFi on the machine, and I advised them on the benefits of connecting it. I called techline and spoke to Rich and received SR# 7730363650. Rich recommended replacing the console due to it being random occurrences in order to be safe. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, TX 78130
Andrew
Job Details: 03/26/2021
"Arrived on site to replace FC door for wire harness issues. Replaced door, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW0
Near Austin, TX 78747
Kevin
Job Details: 03/26/2021
"Arrived on site and replaced all parts diagnosed on previous visit, after replacement dryer is now running quietly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Killeen, TX 76542
Al
Job Details: 03/26/2021
Arrived on site to inspect top load washer screeching noise. Confirmed the complaint and found the splutch and Assembly and GEARCASE were both defective causing the issue. Ordering the cam and will return back with all previous ordered parts.Office to schedule return services.Needs more work ; ordrng 1 W10721967 (SPLUTCH ASSM W/PULLEY)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Tommy
Job Details: 03/26/2021
Arrived onsite for for perviously diagnosed parts. Upon arrival replaced unit wheels and belt. Removed old rear seal and used new seal with adhesive. Waited 20 minutes and put unit back together with new seal. Informed customer to please give unit 24 hours before use so new seal was solid. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Tommy
Job Details: 03/26/2021
Arrived onsite for for perviously diagnosed parts. Upon arrival replaced unit wheels and belt. Removed old rear seal and used new seal with adhesive. Waited 20 minutes and put unit back together with new seal. Informed customer to please give unit 24 hours before use so new seal was solid. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Austin, TX 78727
David
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed parts to resolve no heat dryer. Replaced broken element, thermal fuse, as well as thermal cutoffs. Retested unit and all is heating as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV2
Near Burnet, TX 78611
Cliff
Job Details: 03/26/2021
"Arrived on site to diagnose a microwave that isn't heating. Unit is a convection microwave and second tech will be needed to remove unit from location for service. Magnetron is most likely cause of issue. . ; ordrng 1 W11230995 (Magnetron) and 1 W11284468 (Control) and 1 2manjob (2 man job)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Killeen, TX 76542
Al
Job Details: 03/26/2021
Arrived on site to install previously ordered part.Removed and replaced the motor and unit tested as designed.DNS
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Luling, TX 78648
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for a broken cold spout, upon inspection found the cold plastic cracked into hose, removed plastic and replaced valve. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78753
Luis
Job Details: 03/26/2021
"Arrived on site for damaged doors,found both doors damaged,replaced fresh food and freezer door,installed nameplate,remolded gasket,checked door seal and operation."
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78664
Scott
Job Details: 03/26/2021
"Arrived on site for not making ice and no lights in fresh food . Found standing water in pantry UI . Will need new UI ,pantry door , and harness . Job complete ; ordrng 1 W10815674 (PANTRY DOOR) and 1 W11170612 (HARNESS) and 1 WPW10677119 (PANTRY UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
Arrived on job for complaints of no power. Found loose connection at box correct wire issue and test. No leaks detected at time of service.
We serviced a
LG WASHER
Model WM3470HWA
Near Georgetown, TX 78626
Tommy
Job Details: 03/26/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced units damaged hose, tested. Found unit operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. I installed the new ignitor and then tested the unit. The bake element is now lighting and working as designed
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS05
Near Liberty Hill, TX 78642
Lou
Job Details: 03/26/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 415 degrees. Next five readings were 331, 395, 336, 378, 349 for an average temp of 357.8 degrees. Unit temps are within the +10 & -10 degrees of testing temp of 350 degrees. No repairs needed for this unit. Job completed."
We serviced a
KITCHENAID RANGE
Model KEMS308SSS00
Near Austin, TX 78703
Leonardo
Job Details: 03/26/2021
Arrived on site to test unit for broiler not working. Test unit and found and broiler and control board.
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS00
Near Austin, TX 78757
David
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts to resolve ice machine with record pump not running. Replaced control and injector harness due to some corrosion. Retested and unit is working properly and running water now. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78746
Luis
Job Details: 03/26/2021
Arrived on site for no water. Tested dispenser no water,removed filter good water flow,diagnosed a defective filter housing,replaced filter housing,installed filter tested water dispenser unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Austin, TX 78731
Kevin
Job Details: 03/26/2021
"Arrived on site and replaced lid latch After replacement washer is working properly, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Lakeway, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of unit not washing, found failed sump
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Austin, TX 78732
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of unit not making ice, found unit would cycle, compressor turns on, condenser motor turns on, recirculating pump and water pan pump are good, found condenser cakes in hair and dust, I cleaned condenser sealed system portion tested good. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Austin, TX 78703
Jacob
Job Details: 03/26/2021
Arrived onsite for unit not powering on. Checked unit for voltage. Unit is not getting 120v from the wall plug. Let customer know that an electrician will have to be called out to fix the power issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78758
David
Job Details: 03/26/2021
Arrived on site to install previously parts to resolve broken valves and shorted control. Replaced valve and control and retested. Unit is working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Georgetown, TX 78626
Jimmy J.
Job Details: 03/26/2021
"Arrived on site for LOUD NOISE DURING THE ENTIRE THE CYCLE. WHEN GOT TO THE FINAL SPIN- IT KEPT SPINNING UNTIL STOPPED. Placed in diagnostics and no error codes came on. Ran through auto diagnostic cycles and washer is running as designed. Based on my conversation with the customer the load they were washing was unbalanced causing the washer to stop and refill to try and balance out the load. Explained that if this happens in the future they will need to pause the wash and redistribute the load in order for the washer to spin properly and extract the water. Otherwise if it is not manually distributed by the customer the washer will continue to fill with water on its own and agitate until it balances out the load in order to spin evenly and not off balance. Customer was also concerned about a loud clicking noise. Explained this was the control, lid lock, and diverter shifting into position and a completely normal noise. No repairs needed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1015XTXB2
Near Burnet, TX 78611
Cliff
Job Details: 03/26/2021
Arrived on site to diagnose a dishwasher that made unusual noise during previous cycle. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service and no repairs needed.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kempner, TX 76539
Tyler
Job Details: 03/26/2021
"Arrived on site for washer making a screeching noise, upon arrival I confirmed there were no error codes, however I was able to during agitation and spin the washer was screeching as it got to speed, I inspected under the washer and found a lot of oil from the gearcase and it was leaking on all the components underneath unit. I also found belt was loose, cam was also loose, I also was unsuccessful in removing the washer plate from the inner tub. At this unit office will need to reschedule for a 2 man rebuild when parts are available. ; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 WPW10427633 (Cover) and 1 W11395618 (Capacitor) and 1 W10752187 (Screw) and 1 W10902814 (Wash plate) and 6 WP8533953 (Screws)s and 1 W10528947 (Hub) and 1 W10528947 (Inner tub) and 1 W11219115 (Outer tub) and 1 W11095106 (Lower harness) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 CNOTE (Need reschedule for two man, & 2hr repair)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 03/26/2021
"Arrived on site and found actuator arm is out of cam kit receiver, took one picture. Replaced actuator and confirmed washer is operating normally in diagnostic cycle, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Pflugerville, TX 78660
Matthew
Job Details: 03/26/2021
Arrived onsite for center burner igniter continuing to spark. Upon inspection found customer was cooking and water steam/condensation intermittently shorted igniter. Tested all burners and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Luling, TX 78648
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect washer for grinding sounds, upon inspection found the drain always on, replaced control and all functions returned. Calibrated. Complete"
We serviced a
MAYTAG WASHER
Model MVWB400VQ0
Near Austin, TX 78745
Richard
Job Details: 03/26/2021
Arrived onsite for the to install bearing kit . Installed bearing kit and noise is gone. Complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78759
Scott
Job Details: 03/26/2021
"Arrived on site ,replaced harness ,testator bracket , drain pump and control . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
We serviced a
MAYTAG WASHER
Model WTW7500GW0
Near Manor, TX 78653
Matthew
Job Details: 03/26/2021
"Arrived onsite to replace previously diagnosed parts. Replaced latch, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Leander, TX 78641
Justin
Job Details: 03/26/2021
Arrived on site for a washing machine not finishing a cycle. The customer stated it will cut out around the time the unit should spin. and leave some water in the tub. He said he can manually drain it on the machine though. I put the unit into diagnostics mode and found stored error codes F5E2 for lid lock fault. I tried to run a diagnostics cycle but the lid would continue to attempt to lock but it would not. I then tried to manually activate the lock and it was the same result. I gained access to the control and the J6 connector was plugged in fine. I ohmd out pin 1 and 2 on connector and it read 100 ohms when it should of read as open as per the tech sheet. I found a bad lid lock and it needing to be replaced. The customer accepted and I installed the new latch. The unit is now locking as designed.Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXW00
Near Austin, TX 78723
Jacob
Job Details: 03/26/2021
Arrived onsite for unit not dispensing ice. Looked at unit. Noticed that coupling was not making contact with the ice box. Replaced coupling and shaft. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, TX 78634
Scott
Job Details: 03/26/2021
"Arrived on site for surface light not working . Found housing burned . Replaced housing , light still not coming on . Ordering control.. ; ordrng 1 C-NOTES. and 1 W11342846 (CONTROL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Jarrell, TX 76537
Kayman
Job Details: 03/26/2021
Arrived onsite to install previously diagnosed parts. I installed the sump and motor assembly. I tested the unit and it is working as designed. No leaks were detected during time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78750
David
Job Details: 03/26/2021
Arrived on site to diagnose refrigerator with light issue. On arrival I found the top lint pod flickering constantly. Checked and found freezer light out. Replaced freezer module and retested. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Dripping Springs, TX 78620
Luis
Job Details: 03/26/2021
"Arrived on site for water not dispensing. Diagnosed frozen waterline,defrosted waterline tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Austin, TX 78736
Brandon
Job Details: 03/26/2021
"Arrived on site to replace previously diagnosed motor and gear kit, after replacing found unit was still doing the same thing, I found failed control, I replaced control, unit tested good but the new gear kit got stripped again, ordering gear kit. ; ordrng 1 882699 (Gear kit)"
We serviced a
KENMORE DRYER
Model 110.9659124
Near Austin, TX 78759
Scott
Job Details: 03/26/2021
"Arrived on site for dryer not heating . Found high limit thermostat blown . Replaced both thermostats on element housing . All else with unit checked normal. Unit is free from lint at time of service . Job complete"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
"Arrived on job for complaints of error code f6e8. Checked for light in microwave, no light. Fuse open will need fuse to complete.; ordrng 1 W11188752 (fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Dripping Springs, TX 78620
Luis
Job Details: 03/26/2021
"Arrived on site for no cool. Removed compressor cover,heard slightly hissing noise,checked weld joints compressor and tubing,after slightly moving cap tube noise grew,gave cap tube a slight tug and cap tube broke in liner wall.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Brandon
Job Details: 03/26/2021
"Arrived on site to replace evap cover, thermistor, main control and UI control, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHAXNQ00
Near Lockhart, TX 78644
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect icemaker for not making ice, upon inspection found the infrared control not making contact, replaced both sides of infrared control and the icemaker filled with water. Complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXL6036YSS00
Near Austin, TX 78703
Leonardo
Job Details: 03/26/2021
Arrived on site to replace switch and light bulbs. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG515S0ES1
Near Dripping Springs, TX 78620
Robert
Job Details: 03/26/2021
Arrived on job to replace previously diagnosed orifice. After replacement test operation. Flames normal.
We serviced a
LG DRYER
Model DLGX3571W
Near Austin, TX 78703
Richard
Job Details: 03/26/2021
Arrived onsite for the dryer making a noise. During testing found that the two front rollers had flat spots in them. Will need to order parts and office to schedule ; ordrng 2 4581EL3001E (Roller front)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78681
David
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts to resolve ice maker overproducing. Installed a bail arm and extension. Cleared out all excess ice. All is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Hutto, TX 78634
David S
Job Details: 03/26/2021
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the freezer fan on and heard the compressor turning on and off. I found good voltage to the compressor. I swapped in a good start device and powered the unit on. I found the compressor staying on as designed. I did a temp test in the freezer and found the temperature dropping.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78729
Luis
Job Details: 03/26/2021
"Arrived on site for not dispensing ice,tested dispenser found no ice dispensing,found yoke spinning in both directions diagnosed stripped motor shaft and yoke will need to order housing,motor,yoke and all other contained parts. ; ordrng 1 WPW10309864 (Divider) and 1 WP67006341 (Gasket) and 1 W11378860 (Spacer), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Georgetown, TX 78633
Lou
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main module in the RC failure, I removed and replaced the module and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Dale, TX 78616
Noah D
Job Details: 03/26/2021
"Arrived on site to inspect fridge for not allowing filter to be changed, upon inspection found the clip off the unit, repaired clip and tested, all functions returned. Complete"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Austin, TX 78754
Jacob
Job Details: 03/26/2021
Arrived onsite for unit possibly leaking gas. Checked the unit for leaks with all purpose leak detector. Checked from where the hose is connected and the valve inside the unit. Saw no leaks from anywhere on the unit. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS3
Near Austin, TX 78748
Leonardo
Job Details: 03/26/2021
Arrived on site to replace dispenser. Replaced dispenser test unit and dispenser door wont stay close. Will order new dispenser office to reschuelde. ; ordrng 1 Wpw10199696 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Austin, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of dishwasher starting and then shutting down after about five minutes. Found failed control board and sticky float switch. I replaced control and float switch, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Austin, TX 78738
Brandon
Job Details: 03/26/2021
"Arrived on site for customer complaint of ice maker not working, not dispensing ice, and ice door not closing. Found the housing that holds ice door motor in place was broken I added a longer screw to secure the ice door motor in place, ran ice maker harvest test, everything is testing good at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EB6
Near Kyle, TX 78640
Robert
Job Details: 03/26/2021
"Arrived on job for complaints of not dispensing water. Found water supply from valve to filter and back to valve good. Replaced valve and now have water to freezer door, no flow through door. Will need to replace freezer door to complete ; ordrng 1 241668151 (dsp 26door-complet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78681
Justin
Job Details: 03/26/2021
"Arrived on site for refrigerator with both IM not functioning. Upon arrival customer stated that he unit has been making ice perfectly since he originally called it in. Upon further inspection I found both IM completely full of ice, and no signs of valve weeping or thin ice. I put the unit into diagnostics mode and found the thermistors passed, the fan toggled on and off, the harvest and motor worked as designed, the ice level sensors read correctly, the fill tube heater worked, and the fill worked as designed and made no off noise from the valve. I found proper voltage to the IM as well. The IM had no stored error codes. The unit is working as designed. I found no failures at the time of service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near San Marcos, TX 78666
Andrew
Job Details: 03/26/2021
"Arrived on site to test unit for filter door not staying shut. Found filter housing was missing filter retaining clip. New filter housing was not the correct part but retaining clip is the same. Put retaining clip on housing, tested unit, unit works good. Customer also had water drip from dispenser. Found water line building up water and leaking. Adjusted water line, tested unit, unit works good. Customer also has a broken drawer. Needing drawer to fix issue. Drawer to be sent to customer directly. No leaks detected. Job complete.; ordrng 1 W11162443D2C (DRAWER)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM0
Near Round Rock, TX 78664
David S
Job Details: 03/26/2021
"Arrived on site for freezer not cooling or making ice. I tested temp in the fridge and freezer. The rc is at 47 degrees but set too 37 degrees and the freezer is at room temperature when set to 0 degrees. I found no frost pattern on the fresh food or freezer evaporator. I found the compressor running and pulling higher than normal amp draw. Indicating that there is a sealed system issue. I spoke to DZ about how bad the ice build up was on the evaporator, based on the ice build up I suspect the fresh food evaporator has developed a pinhole. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78758
Scott
Job Details: 03/26/2021
"Arrived on site for items in fresh food freezing . Customer has had unit set at 2 bars . Ran temp checks . Fresh 40 , freezer -8 . Found no faults with dampener . Ordering control and UI and FZ thermistor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11214887 (UI) and 1 W11449482 (CONTROL) and 1 WPW10384183 (FZ THERMISTOR )"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Georgetown, TX 78628
Lou
Job Details: 03/26/2021
"Arrived on site to inspect refrigerator leaking water from the fresh foods section. Upon further inspection, I found a puddle of water under the shelf assembly. Disassembled the RC section and found water sitting in the drain area of the evap drain tube. Pulled unit out and removed the drain tube and found it clogged with debris. Cleaned the drain tube and reinstalled it and placed a bead of silicone around the lip of the drain tube to seal it from air gaps. Clean the RC section and using my steamer, I cleared the drain tube under the evaporator. Replaced the evap cover with a new cover due to thermistor being bad. Secured the thermistor to the suction line with foil tape and a ziptie (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Round Rock, TX 78664
Scott
Job Details: 03/26/2021
Arrived on site for items in fresh food freezing . Found dampener sticking open . Replaced dampener . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Kyle, TX 78640
Andrew
Job Details: 03/26/2021
"Arrived on site to replace valve, filter head and reservoir per previous tech. Found ice maker valve was not clipped in proper location. Valve was just floating vibrating against cover causing loud vibration noise. Secured valve into proper location. Tested unit, customer was satisfied with improvement. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Volente, TX 78641
Lou
Job Details: 03/26/2021
"Arrived on site to inspect ice machine not making ice and making a loud noise. Upon further inspection, customer advised they replaced the filter and the unit is not making ice. I placed the unit in diagnostics and tested and no water dispensed into the reservoir. I removed the filter and retested and water was dispensing, but very slow. I removed and replaced the valve and retested without the filter and the unit is operating as designed. I found that the filter is defective as it had slivers of plastic on the head and was not sealing properly. Also found the bottom door hinge is bent. I am ordering the bottom door hinge, filter head and filter, along with CNOTE-LSO OER CUSTOMER REQUEST AND FOR TRAINING. No water leaks observed during service and unit was left turned on as it operates as designed without the filter. Office to schedule return service.; ordrng 1 W11266112 (Filter head) and 1 W10476696 (Bottom hinge) and 1 F2WC9I1 (Filter) and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Kyle, TX 78640
Robert
Job Details: 03/26/2021
Arrived on job to replace fan motor. After replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78744
Jacob
Job Details: 03/26/2021
Arrived onsite for unit having intermittent issues. Customer said deli drawer has not been working for quite some time. Upon inspection. Found that the deli door and wire harness Needed to be replaced.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Liberty Hill, TX 78642
Lou
Job Details: 03/26/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the heating element failure, I removed and replaced the element and tested the unit. Unit is operating as designed. Cleaned lint from unit. Job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Richard
Job Details: 03/26/2021
Arrived onsite for the washer making a squeaking noise during operation. Replaced cam assembly and lubricant the belt and noise is gone. Customer is also have issues with the UI. Stating that when on a normal load it pops up an error code that its trying to run the clean washer cycle and to remove the clothes. Ordering the UI and office to schedule ; ordrng 1 W11478524 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Buda, TX 78610
Robert
Job Details: 03/26/2021
Arrived on job for complaints of noise. Found the bearings on washer damaged rusted to the tub and basket. Was unable at first to even move basket up or down. Will need outer tub to complete. ; ordrng 1 W10381078 (outer tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/26/2021
Arrived on site to install previously diagnosed parts. Removed two damaged shelves and two humidity drawers. Installed two new shelves and two new humidity drawers. The drawer that didnt stop at the end of the rails previously is now stopping at the end of the rails as designed. Called tech line because of a concern with the humidity drawers leaning just a little bit further down on the left side as compared to the right side of the drawer front. Tech line confirmed that this was not abnormal and will not effect the humidity controls of these drawers. Job completed. SR7730357699
We serviced a
GE DISHWASHER
Model PDWT180R10SS
Near Austin, TX 78749
Leonardo
Job Details: 03/26/2021
Arrived on site to replace valve. Replaced valve test unit and unit test good job complete.