We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Marcos, TX 78666
Andrew
Job Details: 02/08/2024
"Arrived on site to install previously diagnosed sealed system. Installed compressor, dye drier, and access valve. Vacuumed compressor and filled with r600. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Austin, TX 78758
Kimo
Job Details: 02/08/2024
Arrived onsite for a dryer the is not drying. Upon arrival I checked the thermistors and found the good I checked the terminal block and found loose connections there I corrected this and tested the unit and found the unit operating as designed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78747
Leonardo
Job Details: 02/08/2024
Arrived on site to replace valve. Customer is complaining about all the valves not turning correctly when oven is on. Ordering new manifold office to reschedule ; ordrng 1 W11509588 (Manifold)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76549
Jonathan M
Job Details: 02/07/2024
"Put on site for a microwave that is sparking inside of the microwave. Inspected unit and work area. The customer showed me what was happening in immediately. The sparks would be coming out of the turntable motor area. Found massive arcing marks inside on the bottom underneath the turntable motor. I checked underneath the turntable motor and did not find any grounding of wiring or burning underneath the turntable motor itself. I did advise the customer that the turntable motor and the support would need to be replaced, but that with the arcing from the motor, it could cause hotspots of radiation inside of a microwave. I called Whirlpool Safety team and spoke to Elva Marie Sr# 7738362996. She advised that the customer can proceed with repair outside of warranty, but that they would not cover the repair due to the unit being over two years out of warranty. The customer had stated that she did not want to pay for the repair out-of-pocket and if whirlpool not cover the repair, she would just buy a new microwave. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Leander, TX 78641
Miguel
Job Details: 02/07/2024
"Arrived on site for middle burner on cooktop turning off, Confirmed burner turns off when switching from main burner to simmer. Replaced middle burner control valve. Verified operation. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/07/2024
Arrived on site for a washing machine that is not starting. Inspected unit and work area. I did confirm the customers complaint and found the unit flashing when trying to start a cycle indicating that the lid was not down. I did confirm that the lid lock assembly was broken. I replaced the lid. Lock assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Manor, TX 78653
Maurice R
Job Details: 02/07/2024
Arrived onsite for gas leak on range. On inspection when I first turn the oven on I could smell the gas. I closed the shutter on the gas regulator to 1/3 opening. I then turn the oven on again and did not smell the gas when it ignite. Did this several times since the customer said that they do not smell the gas all the time. There was no gas leak detected during service. SR 7738426179
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Georgetown, TX 78626
Gerry C
Job Details: 02/07/2024
"ART308FFDM10 Arrived to install previously diagnosed and ordered parts. I removed and replaced the sealed system components and then vacuumed. Holding below 500 microns, I charged with the MFG calculated refrigerant charge. The unit began cooling and developed a nice frost pattern on the evaporator. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Temple, TX 76502
Tyler
Job Details: 02/07/2024
Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f9e1 in diagnostics. Found harness broken and repaired it. Also found cap and actuator both broken from mid cycle stoppingo quickly from water weight and replaced them. Retested unit and found no leaks and unit working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model JDRP436HL01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/07/2024
"Arrived on site to inspect range cooktop burners clicking. Upon further inspection, the customer advised that the burners take too long to ignite and the simmer flames arent adjusting from low to high. I tested the burners and found exactly what the customer described. I removed each burner head and adjusted them and adjusted the head before securing them to the cooktop. Once I had all burner heads adjusted, I tested each one and they are igniting as designed. I removed all of the valve knobs and adjusted the flames on all burners and tested and demonstrated for my customer. All burners are operating as designed. No gas leaks detected during service, job completed."
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Spicewood, TX 78669
Leonardo
Job Details: 02/07/2024
Arrived on site to test unit for convection fans making loud noise. Found damaged motors. Will order new motors office to reschedule ; ordrng 2 W10794440 (Convection motor)s and 1 2hourjob (2 hour job)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, TX 78633
Sterling
Job Details: 02/07/2024
On arrival verified complaint of not heating correctly at higher temps. Set at 425. Found temps were at 425 398. 423 400 426 399. Recalibrated unit and OperTional test is good. Microwave door is working at this time. Unable to replicate a failure of light not shutting off. Called TL to document and see if there is a possible known issue. Rob 7738424511. No issues are known for this unit. Per WP unit is working as designed at this time. Job complete.
We serviced a
KITCHENAID FREEZER
Model KRFC300ESS07
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2024
"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
Sterling
Job Details: 02/07/2024
"On arrival verified complaint of no buzzer. Replaced Ui and harness. Ran test and unit is still not making sound and doing the same as it was previously. Ran quick cycle to confirm and found unit shut off completely during cycle way early. Ran diag check and found error code F7E8 for motor over heating. Ordering motor and harness. Will replace stator, rotor, and ACU on return. Spoke to TL Drew 7738329640 documented new findings. Rescheduled for 2/14; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Round Rock, TX 78681
Paul
Job Details: 02/07/2024
Arrived onsite for a dishwasher that stopped mid cycle. I found an F4E3 and F7E1 stored error codes. I found good voltage to the pump motor but it wasnt running. I replaced the pump and motor then ran the diagnostics cycle to reset the heating circuit. The machine completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78732
Paul
Job Details: 02/07/2024
Arrived onsite for a dishwasher that is displaying an F8E4 error. The customer stated the unit started working again after they reapplied power after a few days. I checked stored codes and found an F8E4 & F9E2. I found some liquid still in the overflow pan and dried it out. I tested the machine and found the door gasket leaking in the upper left hand corner. I replaced the door gasket. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78758
Kimo
Job Details: 02/07/2024
Arrived onsite for a refrigerator that is making a rattling noise. Upon arrival The unit was not making noise. I pushed in the unit and found that the unit was not leveled and it started making the noise I shimmed the unit so that the unit was leveled and the noise was gone. Unit operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/07/2024
"Arrived on site to inspect broken heating element, inspected unit found heating element broken in 2. Replaced heater and tested, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78633
Sterling
Job Details: 02/07/2024
"On arrival verified complaint of ice dripping. Ice in bucket is frozen up. Ice maker is overflowing with water. Found valve is not fully sealing causing over fill of ice maker, replaced water valve in ceiling and operational test is now good. Job complete no leaks detected during service."
We serviced a
KITCHENAID OVEN
Model KFDC500JSS01
Near Austin, TX 78702
Kimo
Job Details: 02/07/2024
Arrived onsite to work on a range. Upon arrival we found that the power was out in the neighborhood and could not service the unit office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Waco, TX 76705
Jonathan M
Job Details: 02/07/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I want to replace the clips and blower wheel, and as I was trying to remove one of the clips, found the rear bulkhead was broken. I ordering the rear bulkhead to attach the motor mount and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10828905 (Bulkhead)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Andice, TX 78628
Wesley
Job Details: 02/07/2024
Arrived onsite and repaired unit by replacing the console. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Maurice R
Job Details: 02/07/2024
Arrived onsite for previously diagnosed parts. On arrival had to find what apartment the dryer was located. Went to 5103 and the customer told me that they moved to 5107. Went office and they the set of key to 5107 and they didnt work. Went back to the office and got another set of keys and they did not work. Went back and they were trying to figure out what key will open the door. Told them that it has been 45 minutes that I have been and we need to reschedule. Dryer is located in 5107. ; schdld next appmnt for 2/14 WED !
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lago Vista, TX 78645
Wesley
Job Details: 02/07/2024
Arrived onsite and found external duct leaking air and causing slippery condensation on the tile. Repaired duct. Unit is now operating as designed. Provided customer instruct on design and repair.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Leander, TX 78641
Wesley
Job Details: 02/07/2024
Arrived onsite and found unit operating with scratched glass. Replaced door glass and nameplate. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78703
Kimo
Job Details: 02/07/2024
Arrived onsite for a washer that is off balance. Upon arrival I installed the unit and found that the unit was not leveled and the floor was not either and on the left rear corner the tile was broken and was causing the unit to lean too far to the left I used a shim go wood to take up the difference and tested the unit with clothes in and found unit operating as designed I replaced the tube ring because it was damaged
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, TX 76501
Tyler
Job Details: 02/07/2024
Arrived on site for washer not completing cycles. Upon arrival found f8e1 in diagnostics. Upon arrival confirmed issue and found valve failing to open up. Replaced valve and tested unit. Found no leaks and unit working as designed during tests. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, TX 78653
Matthew
Job Details: 02/07/2024
Arrived on site for unit not functioning. Upon arrival customer stated that the unit is currently functioning. He will call us back if he has issues. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78744
Joe Z
Job Details: 02/07/2024
Arrived on site to install previously ordered parts. Ran diagnostics and there are no saved error codes. Replaced belt and test unit on manual and automatic test cycles. All test passed. Ran a quick cycle and unit completed correctly. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
Joe Z
Job Details: 02/07/2024
"Arrived on site for continued issues of noise of water spraying in one spot of tub. Upon arrival cannot duplicate sound during test. After further testing, 3rd row wash tubes may not be turning. Am able to spin gear on drive box assembly freely and not making contact to turn tubes. Ordering drive box assembly, wash tube cover and clear door door to view operation . Office to reschedule ; ordrng 1 Cleardoor (Clear door) and 1 W11677712 (Drive box) and 1 W11101860 (Wash tube cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM10
Near Austin, TX 78747
Scott
Job Details: 02/07/2024
Arrived on site for gasket issues . Found fresh food gasket not in door grove . Reset gasket in door . Door is sealing properly . Gasket is staying in place . No water leaks detected at time of service . Job complete
We serviced a
KITCHENAID RANGE
Model KFDC506JMH01
Near Austin, TX 78756
Kimo
Job Details: 02/07/2024
Arrived onsite for a range with a cracked grate D. Upon arrival I found this to be true (see photos) and I replaced it and tested the unit and found unit operating as designed
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near New Braunfels, TX 78133
Andrew
Job Details: 02/07/2024
"Arrived on site to test uni for not heating properly. Customer stated when unit chimes for preheat done, hanging thermometer temps are not consistent with oven readings. Tested unit to 350, 400 and 425. Temps are correct and oven sensor reading correct. Advised customer against the use of hanging thermometers as they give inaccurate readings due to temp fluctuations as stated in owners manual. Unit is working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, TX 78628
Miguel
Job Details: 02/07/2024
"Arrived on site for softener not being dispenser. Ran diagnostics and found no errors. Confirmed water valves are working properly, removed and replaced drawer, verified operation. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78747
Scott
Job Details: 02/07/2024
"Arrived on site for dryer not starting . No error codes found . Heard relays clicking loudly on control . Getting voltage to control ,no voltage to motor . Replaced conrtol . Unit is operating normally. Job completed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Andice, TX 78628
Wesley
Job Details: 02/07/2024
Arrived onsite for microwave not cooking the flat bread thoroughly as quickly as previously owned microwave. Tested and evaluated function and determined unit is operating within design specifications. All checks good. Advised customer on design.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/07/2024
"Arrived on site to test unit for not turning on, customer stated DW powers on but does not advance through the cycle. Tested unit found F7E2 error codewash motor failure. Replaced motor assembly and tested unit. No error codes detected, no leaks detected, unit is running as designed, job complete."
We serviced a
UNKNOWN COMPACTOR
Model KUCS03FTPA0
Near Austin, TX 78738
Leonardo
Job Details: 02/07/2024
Arrived on site to test unit for unit not working correctly. Test unit and found door latch was not on correctly not letting unit close correctly. Secured latch test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Austin, TX 78737
Andrey
Job Details: 02/07/2024
"Arrived on site to test unit for oven not turning off. Customer stated that it will preheat and run at set temperature but when they try to turn it off the element would continue heating. Preheated unit to 300? and turned unit off, watched unit cool off to room temps with no issues. Called safety to document my findings. Unit is running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78702
Matthew
Job Details: 02/07/2024
Arrived on site to replace faulty control board. Replaced and tested. Did find that unit is having oversights issues as well. Notified customer about detergent use. Excess suds can also cause the drain pump to run for an extended period of time. Recommended flushing out the excess sides as well as running a clean washer cycle. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/07/2024
"Arrived on site to inspect washer not spinning. Upon further inspection, I found the lid strike and lid latch damaged. Removed and replaced the strike and latch and tested the unit. I found the unit lid would not lock. I tested the control and found the TR2 relay burnt (photo). I removed and replaced the control and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Gerry C
Job Details: 02/07/2024
WDT710PAHZ1 Arrived to inspect error and non-operation. I found the control and UI will need to both be replaced and am ordering the housing to prevent moisture incursion into the controls. No leaks observed during service. ; ordrng 1 W11402115 (UI) and 1 W11116422 (Panel-CNTRL)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hutto, TX 78634
Maurice R
Job Details: 02/07/2024
"Arrived onsite for dishwasher leaking. On inspection found the spray arm setting on the pump screen that popped up. I locked the screen in to place. There is a good chance that the arm was stuck in 1 position and spraying water on to the door. I pulled door panel to look in see if water was running down the inside of the door, there was no water marks on the door. When I was taking the door panel off the unit the door latch holder just crumbled into pieces. Ordering a ui panel, then in the door would not stay up so ordering friction sleeves. Office to reschedule when door panel arrives. The door has rust all long the bottom.; ordrng 1 W11613564 (Ui panel) and 1 W11613486 (Door panel) and 2 WP8268961 (Friction sleeves)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Andice, TX 78628
Miguel
Job Details: 02/07/2024
Arrived onsite for dishwasher noisy. Water was off. Turned on and Ran diagnostics . All components working properly. Normal noise. Found unit is loud because the front insulation and panels are missing. New build. Empty house. Office will schedule. ; ordrng 1 W11545318 (Panel) and 1 W11573704 (Shield) and 1 W11579528 (Toe panel) and 2 W11551775 (Screw)s and 1 W11573700 (Sheild)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near New Braunfels, TX 78132
Andrew
Job Details: 02/07/2024
Arrived on site to test unit for not washing and drying properly. Found error f1e1(acu failure). Replaced control and completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Liberty Hill, TX 78642
Miguel
Job Details: 02/07/2024
"Arrived on site for washer not spinning, clothes still wet. Customer had blanket still wet on washer. Advised customer on proper set up for blankets, ran diagnostics and all components passed. Found f0e9. Replaced drain pump as precaution. Verified operation. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Braunfels, TX 78132
Andrew
Job Details: 02/07/2024
Arrived on site and replaced compressor and precooler. Charged system to 140psi with nitrogen and used bubble solution to test for any leaks at all potential leak points. Found no signs of any leaks. Vacuumed system and charged to specs with 5.5oz or r134a. Unit now working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Del Valle, TX 78617
Matthew
Job Details: 02/07/2024
Arrived on site for unit not dispensing water and not making ice. Upon arrival inspected unit and found frozen water reservoir tank. Inspected and found gaps between tower and Styrofoam insulation causing reservoir to freeze. Used sealer to fill the gaps between the insulation and thawed line. Ran dispenser test and icemaker failed test and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Austin, TX 78737
Andrey
Job Details: 02/07/2024
"Arrived on site to install previously diagnosed ice door and UI control kit. Installed parts and test unit, unit is now running as designed, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near New Braunfels, TX 78130
Andrew
Job Details: 02/07/2024
Arrived on site to test unit for LF and RF burners not heating properly. Found infinite switches were not turning burners on. Found when set to high and then adjusting they would turn on momentarily but not cycle. Replaced faulty infinite switches. Unit now working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near McGregor, TX 76657
Jonathan M
Job Details: 02/07/2024
"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. I ran the unit three diagnostics and found an F7 E3 (basket engaged during agitation) error code. I tested the unit and confirmed that the shifter was not completely shifting the cam all the way into agitation. I went ahead and replaced the actuator, cam, and belt and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near Austin, TX 78738
Luis
Job Details: 02/07/2024
Arrived on site. Diagnosed defective bottom grilles replaced grilles ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78735
Joe Z
Job Details: 02/07/2024
"Arrived on site for tripping breaker, upon arrival, ran diagnostics and there are no saved error codes. Test polarity and is good. Unit is plugged into dedicated circuit and on a Seimens AFCI breaker. test unit by running 2 drain and spin cycles and 2 complete quick cycles and cannot duplicates tripping breaker. Customer states that it is intermittent but has been happening more often. Customer has operated unit on a different circuit and unit operates correctly. Cannot get unit to duplicate issues. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78750
Paul
Job Details: 02/07/2024
"Arrived onsite for a refrigerator that still has not made ice. I found the icemaker turned off when I arrived and the customer stated they havent messed with the photo eye. I ran all the test. The icemaker had no error codes, the unit would go thru a harvest and it filled this time. The ice fan and bin thermistor checks good. I did find one connector not fully seated and fixed that. I can find no reason the unit wasnt making ice other than it was in the off position. I will check back in with the customer later today. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details: 02/07/2024
"Arrived on site for dishwasher door falling. Found door was working as designed, removed from counter, replaced friction pads as precaution, verified operation. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Gerry C
Job Details: 02/07/2024
"WTW4855HW3 Arrived to install previously diagnosed and ordered parts. I moved and replaced the basket and suspension, recalibrated and tested. The unit operated as designed, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78723
Kimo
Job Details: 02/07/2024
Arrived onsite for a DW that is leaking. Upon inspection I doubt that the water inlet valve cracked. I replaced it and found that the leaks was gone. I did notice that the DW door would not close properly but I couldnt correct it without causing damage to the Surrounding cabinet. I advised the customer to have someone come out and adjust the cabinet/DW to have full function of the unit
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
Miguel
Job Details: 02/07/2024
"Arrived on site for microwave not working, found relay would not close, showing f1e6. Replaced control and magnetron, unit ran for about 30 seconds then showed f1e6 again, Will need inverter. Office will call to schedule, ; ordrng 1 W10217711 (Inverter)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Austin, TX 78702
Kimo
Job Details: 02/07/2024
Arrived onsite for a DW that is leaking form the bottom. Upon arrival I ran the unit and monitored the unit and found that the was a small leaking at the inlet valve I tightened up the fitting and continued to run the unit and found unit operating as designed
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS03
Near Temple, TX 76502
Tyler
Job Details: 02/07/2024
Arrived on site for refrigerator not coo.inf. Upon arrival found y split on uv drier had cracked and leaking dye out. Replaced drier and pulled vac. Recharged system with 56g of r600 and found no signs of new leaks or dye. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HB01
Near Leander, TX 78641
Wesley
Job Details: 02/07/2024
Arrived onsite and found unit operating with failed connection at the switch to the left rear burner. Gained access to and corrected wiring dislodged during factory assembly. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Granite Shoals, TX 78654
Lou
Job Details: 02/07/2024
"Arrived on site to inspect upright freezer no cool. I removed the evap cover and inspected the frost pattern and there was none. Frost was built up at the cap tube. Per previous techs diagnosis, I evacuated the system and heated the cap tube at the evaporator and removed the cap tube. I cleared the system using Nitrogen and then re-brazed the cap tube to the evaporator and removed and replaced the UV dye drier and performed a push pull test and found the suction/push good. I vacuumed the system for 25-30 mins and then installed 50g of R600 refrigerant and tested the unit. I found the frost pattern good on the evaporator and the unit beginning to cool. I reassembled the evap cover and the back cover and advised the customer of my findings and repairs. No water connections to the unit, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78633
Sterling
Job Details: 02/07/2024
On arrival verified complaint f9e1 and no drain. Found drain pump is no longer pumping and just hums. Replaced the drain pump and checked for leaks no leaks. Ran diag test and unit now drains. All OperTional tests are good. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Leander, TX 78641
Wesley
Job Details: 02/07/2024
"Arrived onsite and found capacitor dislodged and wiring damaged. Replaced capacitor and Ordering wiring harness, shield and belt and cam to complete repairs. ; ordrng 1 W11448788 (Lower harness) and 1 W10721967 (Cam) and 1 WPW10427633 (Shield) and 1 W11239857 (Belt)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Buda, TX 78610
Joe Z
Job Details: 02/07/2024
"Arrived on site for unit not powering on, upon arrival,test polarity and is good. Test fuse and heating circuit and all components passed. Replaced push to start switch and timer and same issue. Techline is not available after hours. Ordering motor and harness. Office to reschedule ; ordrng 1 WPW10450286 (Harness) and 1 279827 (Motor)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near New Braunfels, TX 78132
Andrew
Job Details: 02/07/2024
Arrived on site to test unit for not starting. Found belt was broken. Replaced belt( 661570V ) from truck stock. Unit now working as designed. Advised customer to ventilation leading to exterior cleared. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bastrop, TX 78602
Matthew
Job Details: 02/07/2024
Arrived on site for sealed system repair. Replaced compressor. Pulled vacuum and charge per spec . Ran unit and unit is functioning properly. Notified customer to give at least 24 hours to equalize temperatures. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78722
Scott
Job Details: 02/07/2024
Arrived on site for leaking washer . Ran diagnostics. Couldnt duplicate leaksing . Did fill washer 3/4 full. While draining the drain stand kept fill to over flow . Took multiple starts and stops to drain washer . Any leakage is due to poor draining . Advised landlord that plumbing is to blame . Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Austin, TX 78748
Leonardo
Job Details: 02/07/2024
Arrived on site to test unit for oven not igniting. Test unit and found bad board. Replaced board test unit and glow igniter not getting hot enough to open valve. Will order new igniter. ; ordrng 1 W11176464 (Igniter)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2024
Arrived on site. Replaced defective paddles and springs tested dispenser operation unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marble Falls, TX 78654
Lou
Job Details: 02/07/2024
"Arrived on site to inspect washer that wont stop filling. Upon further inspection, the customer advised that the washer would not stop filling and they had to run a drain and spin cycle to get it to drain and the water continued to fill. Customer advised that they turned the water off and unplugged it. I plugged the unit in and turned the water back on and placed the unit in diagnostics showing no error codes. I continued with testing and the units hot water valve failed. I removed and replaced the valve and calibrated the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Temple, TX 76504
Tyler
Job Details: 02/07/2024
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice maker getting proper power but not rotating into a harvest cycle. Replaced ice maker and tested unit. Found no leaks and unit working as designed. Call compl
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Liberty Hill, TX 78642
Gerry C
Job Details: 02/07/2024
"WFG550S0LZ1 Arrived to inspect heating issue. The customer advised the unit would intermittently not heat and sometimes would preheat, but cool too much. I found the unit having difficulties igniting, and when it did ignite, the flame had a very loud, blow torch sound, denoting an incorrectly set air shutter. Inspection of the air shutter revealed it was all the way open, the setting for high altitude use, and I correctly set the air shutter for optimal combustion at the local altitude. Operational test good, no gas leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/07/2024
Arrived on site to test unit for excessive shaking. Found tub was sitting against front of cabinet. Balanced tub to sit in center of cabinet. Found belt was loose and slipping. Replaced cam and belt. Unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2024
"#6355arrived on site for no ice. No ice in bin,removed bin ran diagnostics icemaker dumped ice,ran harvest test again E2 error code,E2 error isnt on tech sheet or any documentation for this type of icemaker,ran harvest test for a 3rd time passed,ran 4th test E2. Powered unit of from main power switch,replaced icemaker ran harvest test passed ran fill test passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/07/2024
Arrived on site and replaced damaged FC door. It working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78741
Matthew
Job Details: 02/07/2024
Arrived on site for washer not getting warm water. Upon arrival. Inspected unit and found water. Inlet valve failed. Replace inlet valve and tested. Unit is now functioning properly. Job complete..
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78737
Andrey
Job Details: 02/07/2024
"Arrived on site for dispenser broken, tested unit found ice container has a hole in it. Replaced ice container and tested, unit is now running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/07/2024
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC module not coming on when opening the RC doors. I found the FC module is operating as designed. I tested the door switches and found they are functioning properly. I removed the module and disconnected the harness and waited. Reconnected the harness and it continued to fail. I am ordering the module assembly and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W11470191 (Module)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Smithville, TX 78957
Matthew
Job Details: 02/07/2024
"Arrived on site for unit not functioning properly. Upon rival inspected unit. Tested and found unit would not go into agitation and was making noise during spin. inspected underneath unit and found a puddle of oil on the floor. All components underneath unit or saturated with gear case oil. Replaced gear case, capacitor, cam, actuator and belt. Tested unit and unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Leonardo
Job Details: 02/07/2024
Arrived on site to test unit for unit not heating. Test unit and found and element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killeen, TX 76541
Jonathan M
Job Details: 02/07/2024
Don site for a refrigerator that is not making ice. Inspected unit and work area. I found that the model information that was sent over was incorrect and updated the model information for the unit. I did find that the serial number attached was correct. Attempted to jump the icemaker and found that the icemaker motor would not turn even though proper voltage was being supplied. Ordering the correct ice maker and will bring the valve just in case. I rescheduled the customer to 2/14.; ordrng 1 W11546935 (Icemaker) and 1 W11645245 (Dual Valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cedar Park, TX 78613
Wesley
Job Details: 02/07/2024
"Arrived onsite for noise concerns and evaluated active load, and recordings of concerns and found unit operating within design specifications. Explained findings and design to customer. Reported findings to techline to document unit operating as designed within specifications and customer unsatisfied with noise levels and operating noises. sr#7738427009"
We serviced a
KITCHENAID COOKTOP
Model KFDC506JSS01
Near Spicewood, TX 78669
Leonardo
Job Details: 02/07/2024
Arrived on site to test unit for center front burner not working correctly and oven door not closing all the way. Found damaged burner head and damaged hinges. Replaced burner head test burner and burner test good. Ordering new hinges office to reschedule ; ordrng 1 W11568941 (Left hinge) and 1 W11568813 (Right hinge)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Buda, TX 78610
Joe Z
Job Details: 02/07/2024
Arrived on site to install previously ordered part. Replaced cold valve and test unit. There is no change. Cold valve still does not energize. Need to replace control. During control replacement found black wires at green connector has failed. Uploaded picture to SD. Replaced control. Still getting error codes. Need to order harnesses. Left unit unplugged.office to reschedule ; ordrng 1 W11349135 (Upper harness) and 1 W11318751 (Lower main harness) and 1 W11349139 (Harness)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78737
Andrey
Job Details: 02/07/2024
"Arrived on site to test unit for no heat. Customer stated that unit is in a power cycle loop and will not power on. Tested unit found console in a constant power cycle, console unresponsive, cycled power with no improvement. Will need to replace console to fix issue. Order part, office to reschedule ; ordrng 1 W11600370 (Console)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Spicewood, TX 78669
Luis
Job Details: 02/07/2024
Arrived on site. Let unit run through a normal operating cycle found ice slab taking awhile to slide down to grid cutter found grid cutter not hot enough to cut ice. Cleaned evaporator plate replaced grid cutter checked heat on grid cutter good. ; used 1 W10919199 (Grid cutter) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Maurice R
Job Details: 02/07/2024
Arrived onsite for dishwasher not cleaning dishes. On inspection I ran the unit in diagnostics cycle and water the had no pressure. I open the unit and I could not see any water in the unit. I tested the sink and no hot water was coming out. The customer said that he had a guy working on the issue with the water. Told customer no water no clean dish. Customer is to get the water issue fix and will call us back if the unit does not work. No water leaks due to no water to the unit.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78723
Kimo
Job Details: 02/07/2024
Arrived onsite for a dryer that is not heating. Upon arrival I performed a airflow test and found that then unit had good airflow but not good enough for a electric dryer. Upon further inspection I found that the cutoff was showing open I replaced it and tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB04
Near McGregor, TX 76657
Jonathan M
Job Details: 02/07/2024
Arrived on site for a freezer that is not cooling. Inspected unit and work area. I plugged unit in and found the fans running but the compressor not running. Checked voltage to the inverter box and found 124 V. Ahead and replace the inverter box and still did not get the machine to attempt to run the compressor. Ordering the control and all sealed system components for repair. The office will need to get authorization as well as contact the customer about a return date due to limited parts availability and an out of stock and PSP item. Please schedule service for at least two hours.; ordrng 1 W11580520 (Control) and 1 W11578208 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Maurice R
Job Details: 02/07/2024
Arrived onsite for dryer nor drying. On inspection found no air flow in the unit and it would not heat up. I pulled the vent hose off the unit and the dryer started to heat. Checked the air flow with air flow meter and it none when hooked to the dryer vent. Informed the customer that he has a restriction in the vent pipe. He is going to contact the builder. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Sterling
Job Details: 02/07/2024
On arrival verified complaint of noise. Customer states it makes a racket and also broke the drain pan it sits in. Visual inspection of the basket shows not fully punched. Checked gearcase and belt visual all looks good. Ran diag test on spin no noise but some shaking. On agitate no noise. Recommend suspension rods and basket. Basket W11172199; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, TX 78642
Gerry C
Job Details: 02/07/2024
WDF331PAHS1 Arrived to inspect unit not washing. The customer advised it would fill and then just sit. Service test mode showed 4-3 as the only stored error and I cleared for testing. I found the circulation pump inoperative and removed and replaced. The unit resumed normal functions and there were no leaks observed during service.
We serviced a
KITCHENAID OVEN
Model KODE500ESS21
Near Andice, TX 78628
Gerry C
Job Details: 02/07/2024
KODE500ESS21 Arrived to inspect broken door. I found the outer glass had been damaged and I removed and replaced and tested. The issue was resolved and the door operated as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78736
Luis
Job Details: 02/07/2024
"Arrived on site for multiple issues. Fresh food doors not flushed different sections of gaskets compressed and expanded causing doors to not be flushed,water paddle sticking found prev company broken components in dispenser compartment ordering new gaskets and dispenser parts that are needed for repair. ; ordrng 1 W10809296 (Guide) and 1 W11204892 (Ice door) and 1 W11222983 (Trim) and 2 W10917313 (Gaskets)s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Uhland, TX 78640
Leonardo
Job Details: 02/07/2024
Arrived on site to replace console. Replaced Console test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Harker Heights, TX 76548
Tyler
Job Details: 02/07/2024
Arrived on site for washer not dispensing fabric softener. Upon arrival confirmed failure and found valves failing to open correctly. Also found dispenser leaking when water was allowed in during tests. Replaced valves and dispenser then retested unit. Found no leaks and washer working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Killeen, TX 76549
Tyler
Job Details: 02/07/2024
"Arrived on site for washer needing previously diagnosed tube, motor rebuild. Upon arrival reconfirmed issue and installed parts. Tested unit and found no leaks and washer working as designed. Office to collect from cc on file. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Bastrop, TX 78602
Matthew
Job Details: 02/07/2024
Arrived on site for unit giving error code F8E4 float switch error. Inspected unit and found filter not seated properly causing interference with the lower spring arm and it not able to rotate freely . Secured filter and ensure the spray arm was working properly. The customer State of the Union with error after about 20 minutes of running. Allowed needed to run over 25 minutes and did not have any issues. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near New Braunfels, TX 78132
Leonardo
Job Details: 02/06/2024
Arrived on site to test unit for no power. Test unit and unit getting correct voltage. Test fuse at harness and found bad connection. Replaced harness test unit and unit test good job complete