"Arriveded on site for refrigerator gasket being torn. Confirms right side gasket is broken, we had wrong model so wrong gasket was sent. Reset for wed pm. ; ordrng 1 W10830162 (Gasket.)"

Arrived on site for washer leaking water.inspected under unit and found no cracks or breaks in hardware. Found seal in hot fill line broken causing leak. Instructed customer to replace line/seal. Found u it working as designed during tests. Call complete

Arrived on site for washer that does not start. Arrived and sensing light was blinking. Ran diagnostics and found f8e1. Found no water coming in. Found water was turned off. Turn back on and verified operation. Call complete. 5124660268 Ms.

"Arrived on site to inspect washer not completing cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the unit would fill and then do nothing. I tilted the unit back and inspected the harness and didnt find anything visible, but when I lifted on the drain pump harness, the drain pump kicked on and drained the water. I unplugged the unit and gained access to the main control and tested the drain pump harness continuity and found the light blue wire good and the black wire open. I checked under the unit again and found where the harness had broken (photos). I advised the customer of my findings and mended the break for a temporary repair until I could return with the lower harness. Once I mended the harness, I tested the unit and found when the unit goes into a high speed spin, I can hear the the components make a loud screeching noise. I am ordering the lower harness, gearcase, cam and belt and scheduled return service for 03/06/24. No water leaks observed during service.; ordrng 1 W11590868 (Lower harness) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

Arrived onsite for a range that smells bad when using the oven. It appears that the installers converted the cooktop orifices to LP but the oven orifices were not converted. Ordering the conversion kits and will check the regulator for correct conversion when I return. Ordering W11087486 bake/broil conversion kit and W11436985 LP spud orifice kit. Office to RS.; ordrng 1 W11087486 (Bake/broil conversion kit) and 1 W11436985 (LP spud orifice kit)

#3043Arrived on site removed top cover found extension not attached to door hinge found threads damaged in door hinge ordering new hinge; ordrng 1 W11673500 (Door hinge)

Arrived on site for long dry times on towels . Ran heat and air flow tests . Found air flow restriction. Also exterior vent is clogged with lint . Recommended having vents cleaned . Job completed

"Arrived on site for washer making loud rattling noise during agitation. Ran diagnostics and duplicated noise during agitation, no noise during spin. Found slider defective replaced slider. Ran diagnostics unit sounded normal. No water leaks detected at time of service. Job complete"

Arrived on site to test unit for console having no display. Found and console replaced console test unit and unit test good job complete.

Arrived onsite for washer moving during spin cycle. On inspection the suspension is little on the weak side. Flipped the unit and there was no oil but it looks like the pulley cover had set on the floor a few times. Ordering new suspension for unit. ; ordrng 1 W11217817 (Suspension)

Arrived on site for not dispensing ice. Motor running found bad connection between shaft and container ordering new shaft and container. ; ordrng 1 W11228132 (Shaft) and 1 W10910401 (Ic container)

Arrived on site to replace blower assembly per tech line recommendations. replace blower and tested. Could hear fan energize and unit preheated and cycled without error this time. Job complete.

"Arrived on site to test unit for not dispensing ice. Tested unit and found ice chute slightly raised causing the door switch to slide in between ice chute housing and door (see attached photo). Reseated the ice chute in its proper position and tested, unit is now functioning as designed, job complete."

"Arrived on site to test unit for thin ice production, tested unit found unit Is short cycling, replaced control, pump harness with thermistor from job 405746 and recirculating pump as precautionary, watched it make a good sheet of ice, unit is now running as designed, no leaks detected job complete"

"Arrived on site for a dryer that is not heating. Inspected unit and work area. The customer advised that he had just bought this machine and it has not worked since the day he bought it. He advised that the unit will tumble, but it is not heat at all. I checked voltage to the terminal block and found proper voltage and polarity. Checked all heating components and found everything showing that they were working as designed. I checked voltage going to the heater and found lying to voltage missing. Checked the motor and found that the connector for the motor had not been fully inserted onto the motor. Fixed the electrical connections and tested the unit. Found the unit working and operating as designed. Call complete."

"Arrived on site for a range that is not reaching proper temperatures. Inspected unit and work area. The customer advised of the unit will reach preheat temperatures but then will stop heating altogether and will not cycle back on until the customer cancels the cycle and then set a new bike cycle to preheat. I tested both elements and found both elements working. I went ahead and replace the oven thermostat and main control ran the unit up to a 350?F bake cycle. I found the unit cycling between 380?F and 318?F, giving the customer a big average of 349?F. Did advise the customers that the unit is working and operating as designed. Call complete."

"Arrived on site for a dryer that wont turn on. Inspected unit and work area. The customer advised that the unit will make the sounds and will start the cycle, but that none of the lights are turned on. I did confirm the customers complain and found proper voltage going to the user interface. I replaced the control panel and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived onsite for a refrigerator thats not cooling well in either compartment. I could hear the refrigerant spitting and the flow starting and stopping at the evaporator. I inspected the compressor compartment and found oil at the drier where the aluminum capillary was connected and I suspect a leak there. The compressor was warm. Need to replace the compressor and drier then test the evaporator lokrings for leaks with nitrogen. Ordering W11562258 evaporator, W11582579 compressor, W11504419 8/7 coupler, W11504449 4/2 coupler, W11504434 6/2 coupler, W11506635 access valve, WPW10143759 drier, nitrogen, & lokring kit. Office to RS.; ordrng 1 W11562258 (Evaporator) and 1 W11582579 (Compressor) and 1 W11504419 (8/7 coupler) and 1 W11504449 (4/2 coupler) and 1 W11504434 (6/2 coupler) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit)"

Arrived on site for dishwasher not filling . Found wire connection broken off . Replaced valve . Ran diagnostic. All checked normal. No water leaks detected at time of service . Job complete

Arrived on site for steam feature flooding out unit . Replaced valve and still adding too much water to cycle . Found moisture sensor out of range . Ordering pad . Call to set return ; ordrng 1 W11545746 (Sensor pad) and 1 W11633114 (Control)

"Arrived on site to test unit for shaking and squeal. Tested unit found all components engaging, replaced splutch to fix squealing issue. Called techline to document SR#7738572776, per techline put 4 towels at 12 3 6 9 and ran a rinse and drain cycle. Unit was balanced and spun out fully. Advised customer against mixing loads with jeans or towels, also advised to keep load size around 40% of the basket. Unit is running as designed, no leaks detected, job complete."

Arrived on site for dishwasher giving 8-4 . Found ground wires had been installed in sump and motor and leaking . Dropped sump and removed wire . Unit still leaks but not as bad as. Tried adjusting sump gasket . Still leaking . Ordering sump and motor . 3/7 return ; ordrng 1 W11443105 (Sump)

Arrived on site to inspect unit for not cooling either compartment. Upon closer inspection found heater not getting proper voltage. Will need to order heater thermistor and return. Office to reschedule. ; ordrng 1 WP12729123 (Defrost heater) and 1 12002355 (Thermistor kit)

"Arrived on site with new sump. Removed and replaced sump assembly, verified operation. Call complete."

Arrived onsite to replace faulty compressor. Replaced compressor and dryer . Pulled vacuum and held. Charged per spec and tested. Unit is functioning properly. Job complete

On arrival confirmed complaint of no water. On first check unit is working and dispensing water as well as making ice. Customer did have the unit colderer then factory and I advised it could have frozen the reservoir at the time of failure. Unit is currently working as designed. Job complete. No leaks detected during service.

"Arrived on site to inspect unit for gaskets failing. Upon closer inspection found gasket loose and pulled so it wouldnt fit properly. Replaced gasket, used heat gun to for, seal better. And added silicone to problematic areas due to this unit being in a break room and used by many people. Tested unit, unit is running as intended. No leaks present at this time. Job complete."

"Arrived on site for refrigerator freezing water in fill line to ice maker. Upon arrival found inlet valve failing and causing to much water to leak into ice maker. Replaced valve and tested water dispenser and ice maker, found no leaks and unit working as designed. Call complete"

"Arrived on site to replace previously diagnosed led lights. Upon inspection found LED module in freezer was shorted causing lights in the top of the RC to be dim. Per service pointer replaced all LED lights in RC and FC. Unit is now functioning as designed, job complete."

"MHW5630HC3 Arrived to inspect excessive vibration. As expected, I found no error codes and within automatic and manual test 7, the machine spun as designed and there was no signs of excessive chassis movement. High speed imagery revealed the spin basket was significantly out-of-round and had approximately 8 mm of variance. I will discuss repair options with management the following day and add required parts. No leaks observed during service. ; O-emld tckt"

Arrived onsite and found unit with complaint of intermittent condenser rattle. Determined rattle to be excessive. Used pads to repair by dampening the condenser. Also made adjustment to improve sound quality. All checks good.

Arrived on site to test unit for unit not working and giving F7E2 error code bad motor. Replaced sump and motor test unit and unit test good job complete.

Arrived onsite for broken back left leveling foot. Replaced one foot. Unit is now operating as designed.

"Arrived on site for washer banging . Found tub bouncing. Replaced suspension rods . Ran calibration and diagnostics test . All checked normal. No water leaks detected at time of service ,job complete"

Arrived onsite to install previously ordered parts. Upon arrival I I replaced the sump&motor and tested the unit and found unit operating as designed no leaks.

Arrived onsite and found unit operating with failed latch. Replaced the latch. Unit is now operating as designed. Advised customer on repair.

On arrival verified complaint of not washing. Installed water valve per previous diag. Ran diag test again and all components are functioning correctly. Job complete no leaks detected during service.

"Arrived on site for cooktop leaking gas. Builder says inspecter said something was wrong with knob. Arrived and found a screw was stuck under the knob and didnt allow it to close properly. Found burner caps not positioned properly, Removed top panel. Used leak detector to verify no leaks under the burners. No leaks found. Unit working properly. Call complete."

Arrived onsite for a prostyle cooktop that the knobs are easy to turn on and it will leak propane. I checked the valves and the knobs have to be pushed in to allow the knobs to turn on so they are working as designed. I used my gas leak detector and checked for leaks at the orifices and all connections finding no gas leaks present. The unit is working as designed. I did find the cooktop not installed correctly. There is no shelf support under the cooktop and it is supported by the cooktop trim in the back and on the sides and it sets on the cabinet facia trim in the front. I had the customer get their installation manual and I went thru the install pictures and explained all of this to the customer. I called safety and spoke with Marie to report my findings SR# 7738527778. Call complete.

"Arrived on site for microwave creating sparks. Ran unit and was unable to duplicate l installed rack and was unable to duplicate. Called safety to document, 7738524551 . Call complete."

"Arrived on site to test unit for loud grinding noise, found noise coming from gear case, replaced and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site for oven temperature issues and other random malfunctions. Ran diagnostics and there are no saved error codes. Found unit has never been connected to WiFi. Customer downloaded app and connected to WiFi. Unit updated. Test unit by preheating oven to 350 and monitored using thermocouple. Unit preheated correctly and began heat cycling. Customer pointed out inner glass and door seal discolored. Both parts are cosmetic and past 30 day warranty for cosmetic issues. Unit is operating as designed Job complete

"Arrived on site to install previously diagnosed door. Replaced door and tested, unit is functioning as designed, job complete."

Arrived on site to resolve front door. Replaced door test unit by pre heating unit to 475? unit got hot did not tripped breaker job complete.

Arrived on site to test unit for kick plate fallen off. Removed oven door to secured kick plate correctly. Secured kickplate test unit and unit test good job complete e

"Arrived on site to test unit for freezing temps in RC. Tested unit found loose connection on cover evap. Thawed out water reservoir and secured all connections, ran diagnostics cycle on ice maker. Unit is now running as designed, job complete."

"Arrived onsite for burner not operating correctly. On inspection the center burner was not igniting, I pulled the burner and took it apart and found the gas channels were clogged. I cleaned the ports out and reassembled the burner and now the burner ignites. The unit is operating as designed and there was no gas leaks detected during service."

"Arrived on site. Found both fresh food door gaskets ripped allowing warm air to enter and cold air to escape,ordering main control,damper and insulation. Returning tech to contact lm for adding sealer around damper ; ordrng 1 WPW10120827 (Main control) and 1 WP13012402 (Insulation) and 2 W10830046 (Gasket)s and 1 212643 (Sealer)"

Arrived onsite for burned harness. Replaced harness and high limit tstat. Tested and unit is functioning properly. Job complete.

"Arrived on site for dishwasher not washing. found error f7e2, f9e2. Inspected and found disposal drain cover still in place. Found motor wash motor was getting voltage but not turning. Removed from under counter. No set screws installed. Replaced pump and motor assembly. Verified operation. Call complete. No leaks."

Arrived on site for washer making a clicking noise and not filling up all the way. Upon arrival confirmed issue and found f0-e3 & e7. Found slider was starting to seperator and causing friction of motor asm leading to unit not sensing weight properly.. replaced slider and tested washer. Found it filling as designed to designated level with no leaks and noise gone. Call complete

Arrived on site to inspect unit for range display not working properly. Upon closer inspection customer stated unit has issues with conventional cooking when using that setting unit will beep as if unit is already at temp immediately after setting it. Unable to put unit into diagnostic mode. Controls arent responding properly. Recommend replacing control when parts come in. Office to reschedule. ; O-emld tckt

On arrival verified complaint of unit not disp water. On arrival found water hammer is happening when dispensing water. Replaced filter housing and unit is no longer making a noise. Unit is making ice and dispensing water correctly. Job complete no leaks detected during service.

"Arrived onsite for a washer that is leaving the clothes soaking wet at the end of the cycle. Upon arrival I ran the unit in quick wash with a towel in the unit and found that the unit didnt go into spin. I found no code stored. I replaced the control and tested the unit and found no change. I am ordering the rotor,stator and set return for 03/16/24; ordrng 1 W11314361 (ROTOR) and 1 W11354541 (STATOR)"

Arrived onsite for unit not operating no power. Traced power and found shorted hot at the dishwasher power block. Repaired wiring connection. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and I tested the voltage at the outlet and found no voltage. I checked the breaker (GFCI) and found it tripped. Recycled the power to the unit and retested voltage and got 248V. I attempted to test the unit and it would not turn on. I tested voltage at the terminal block and found 248V from red to black; 148V from red to white; 58V from black to white and 124V from red to ground. I inspected the outlet and found the neutral terminal damaged (photo). I plugged the unit in and was able to test the unit and it is operating as designed. The customer advised that the unit begins to make a noise after approximately 20 mins of use. I disassembled the unit and found the blower wheel damaged (photo). All other components are good. I reassembled the unit and left it unplugged for safety and recommended they not use the unit until the blower wheel is replaced. I am ordering the wheel and scheduled return service for 03/05/24. No lint observed during service.; ordrng 1 WP697772 (Blower wheel)"

"Arrived on site for leaking water, upon arrival, inspected unit. Found lots of floor and cabinet damage due to water. Uploaded pictures. The inside tub is perfectly dry. Customer said has not used in about a month. Confirmed valve is not weeping. Pulled unit from cabinet. Do not see obvious signs of leaks. Ran unit outside of cabinet to inspect while operating. Unit is operating correctly without leaking. Drained unit and there are no leaks from pump or any hose. Unit is operating as designed with no leaks detected. Customer has video of unit operating and not leaking. I suspect water damage happened from a different source. Job complete"

Arrived on site to test unit for unit rattling when blower is on. Couldnt remove blower and new blower was damaged. Will need to return with new blower and 2 hour 2 man job office to reschedule ; ordrng 1 W11106377 (Blower) and 1 2hourjob (2 hour job) and 1 2manjob (2 ma job)

Arrived onsite for a cooktop that was tested by a third party inspector and they found the the right rear burner was not operating properly. Upon inspection I found that the burner was operating as designed it heated on high and pulsed on and off like normal on low. I tested the others burners and found that they opened as designed

"Arrived ed onsite and found popped bake element. Reported findings to safety. Ordering bake element to repair. Sr#7738508584, customer requested return service on march 11th. ; ordrng 1 W11182108 (Bake element)"

"Arrived on site to inspect unit for grinding or squeaking noise coming from unit. Upon closer inspection found differ not opening and closing properly. Replaced diffuser, tested unit, unit is running as intended. No leaks present at this time. Job complete."

Arrived onsite for not producing ice and replaced the ice maker and valve together based on mixed diagnostic results. Unit is now operating as designed. Advised customer on repair.

Arrived onsite for a washer the is nor starting a cycle. Upon arrival I found that the issue was caused by a broken striker. I ordered the striker and scheduled for the 03/05/24; ordrng 1 W11457841 (STRIKE)

"Arrived on site to test unit for no cooling. Upon arrival customer stated she has extended warranty through Home Depot. Advised customer to contact warranty company again so we can get dispatched through them so we can service this unit. Did not touch or disassemble unit but from hearing the compressor run, you can hear that it is seized and will need a sealed system repair. No service provided so no fee collected. Job complete."

Arrived onsite for lost door tension and repaired door hinge and lubricated T shaft to correct and repair tension. Unit is now operating as designed.

"Arrived on site for leaking at left rear of unit. Upon arrival,inspected unit and found detergent leaking from rear corner of unit onto floor. Found that unit is not leveled correctly and detergent has been overfilled at drawer, trickled down inside of left panel and out of rear. Confirmed leak is only detergent and no water. Removed top lid to inspect dispenser and hoses. All are good with no signs of leaks. Unit is operating as designed. Job complete"

"Arrived on site to replace evolution motor diagnosed on previous trip. Replaced evap motor, unit is inside storage garage with no outlets, unable to test. Also replaced thermistor. Unable to test unit due to no outlets. Job complete."

"Arrived on site for water leaking from icemaker. Diagnosed leak from icemaker housing,replaced defective icemaker ran harvest test passed icemaker filled with water no leaks."

Arrived onsite and called techline onsite to document microwave status and customer concerns over plastic cracking. No current cracking but customer concerned about product lasting outside of warranty. Documented with whirlpool techline spoke with Andrew. Sr#7738252273 Andrew advised to suggest customer follow up with customer care for ongoing quality concerns.

Arrived on site for microwave randomly turning ui control off. Upon arrival found stable 123.4v and polarized outlet. Found ACU failing and replaced it. Found microwave working as designed. Call complete

"Arrived on site to inspect nit for not being cold enough. Upon arrival checked freezer temperature, freezer is sitting at 35 degrees. Found thermistor frozen to evap at only location of frost on evap. Read ohms on thermistor unit is faulty and reading open. Replaced thermistor, tested unit, unit is running as intended. No leaks present at this time. Job complete."

"cArrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with nitrogen. Found no leaks present for 15 minutes. I vacuumed down the units -31 psi pressure sold again for another 10 minutes. I charged the unit up with 43 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete."

Arrived on site to test unit for broken dispenser. Found dispenser door broken. Replaced dispenser test unit and unit test good job complete.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further , I tested temp,sin the FC= -1 degrees. I removed the ice maker cover and found the IM tray damaged and ice in the fill tube. I removed the ice maker and using my steamer, I removed the ice from the fill tube. Installed a new ice maker and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replace board and interior light. Replaced both parts test unit by heating water for 1:30 minutes and 2:00 minutes and unit test good job complete.

"GSS25GSHBCSS Arrived to inspect no dispensing of ice. Upon initial inspection, I found the dispenser motor and solenoid had frozen, similarly to the prior service. I was able to get the ice maker to complete a harvest and fill cycle and found no issues with the amount of water dispensed into the ice maker. Further inspection revealed a large area at the bottom of the FC door, along the mullion that was gapped. Using a flashlight within the chamber, I could see an area four inches in length by 1/4 gapped. The area was allowing a large amount of air to circulate through the system, causing condensate to gather and then freeze within the FC chamber and resulting in the dispenser assembly seizure. I was able to re-form the mullion and then seal to prevent air movement and moisture incursion into the cabinet. I advised the customer of my findings and that there are few, if any, options to attempt further repair, if the door/gasket continues to not be able to conform to and seal along the mullion side. No leaks observed during service."

Arrived onsite to install previously ordered parts. Upon arrival I I checked the wave guide and found that it was not damaged. I then replaced the filter board and the transformer and tested the unit and found the unit operating as designed

On arrival verified complaint of unit shutting down 10 minutes in and has to fully cool down before customer can start it back up. Replaced all fuses and thermistors as all checked good but still one of them is causing the failure. Job complete operational test is good.

Arrived on site for a washing machine that is leaking water inside of the washer when it is not in use and is also turning itself on randomly. Inspected unit and work area. I ran the unit through diagnostics and found an F2 E1 (UI stuck key) error code. I did confirm that the inlet water valve on the hot side was leaking water very slowly. I replaced both the inlet water valve and the control panel and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to install previously diagnosed drive motor and capacitor. Replaced parts and tested, unit is running as designed, no leaks detected, job complete."

Arrived onsite for previously diagnosed parts. Installed the new control board and ui. I waited 20 minutes and did not hear the humming noise. Customer will call if noise continues. No gas leaks detected during service.

"KRFC704FPS06 Arrived to inspect noise. I found the issue was with the upper evaporator fan and it would not operate within service test mode. All other functions and fans worked and I verified defrost operation via thermals. The right RC door gasket had torn and will require replacement upon return. The customer has been coached on defrosting and will complete prior to our return. The RC Evap cover has been reflowed, in case of need. Unit has been set to standard defrost to prevent future issues. No leaks observed during service. ; ordrng 1 W10917313 (RC Door Gasket, GY)"

"Arrived on site to install sound pads, powered unit on and it tripped breaker reset breaker and tested, unit has a extreme vibration noise coming from the motor and blower, inspected blower and found excessive amount of lint buildup on the blades, cleared out lint, noise did improve but still extremely loud, will need to replace motor, blower, ordering parts office to reschedule ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Wheel) and 1 WP3387747 (Heater)"

Arrived on site for washer making noise in spin cycle . Ran diagnostics and unit is making unusual noise when ramping up a down in spin cycle . Ordering gearcase and spanner nut . No water leaks detected at time of service. Set return 3/4 ; ordrng 1 W11551646 (Spanner nut) and 1 W11449840 (Gearcase) and 1 W10902814 (Wash plate)

Arrived on site for unit not operating. Power cycled control and control is now responding. ran diagnostics. There are no saved error codes. Ram automatic test and unit passed test. Unit is operating as designed. No leaks present at this time.

Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival confirmed issue and installed part. Tested unit and found no leaks and unit working as designed. Call complete

"Arrived on site for a dishwasher that has a door that is leaning. Inspected unit and work area. I did confirm the customer complaint but found the dishwasher leaning forward, causing the door to be leaning down. I did adjust the feet on the front of the dishwasher and found the door opening and closing properly without leaning. The unit is working an operating as designed. Call complete."

Arrived onsite for heating concerns and found unit operating properly to design specifications. Provided customer instruct on design and use. All checks good.

On arrival verified complaint of not washing. Ran diag test and found sump not activating. Found main is sending voltage but the wash motor is not receiving any. Ordering 1 harness. W10832781 reschedule for 3/5; schdld next appmnt for 3/5 TUE !

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit very warm and no ice in the bin. I did find the water circulating over the evaporator but not frost patter/no ice forming. I placed the unit in diagnostics and tested the components and found the compressor not pumping and the heat valve not staying on very long due to no refrigerant. I am ordering the compressor kit, evaporator, NON-UV drier, access valve and CNOTE-3 HOUR JOB. Unit was left turned off and the door left open to prevent mold from building up. No water leaks observed during service and office to schedule return service.; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor kit) and 1 W11506635 (Access valve) and 1 W10843121 (NON UV DRIER) and 3 CNOTE (3 HOUR JOB)s"

"Arrived onsite for MW making a noise. On inspection the magnetron is louder than usual. The unit heated stuff up just fine. Returning with magnetron,capacitor & diode. ; schdld next appmnt for 3/5 TUE !"

Arrived onsite for complaint of noisy operating and determined duct was rattling against back panel. Adjusted the installation. Unit is now operating as designed.

"Arrived on site to inspect dryer back panel issues. Upon further inspection, I found the back panel on the left side of the unit was separated from the chassis due to the screws being stripped out (photo). As a temporary fix, I used some washers, from my van stock, with the screws to hold the back panel in place until I can return to complete the repair. I am ordering the rear panel, screws and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service when parts arrive. Unit is operable at this time. No lint observed during service.; ordrng 6 WP90767 (Screw)s and 1 W11626083 (Rear panel) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site to test unit for ovens not getting to temp. Found customer using oven thermometers. Showed customer how to calibrate the unit. Test temp at 350? and unit test good at this time.

"Customer denied service, stated he has 2 other appliances to service on March 5th and hed like to get them all serviced on 1 day. Rescheduling for 3/5.; schdld next appmnt for 3/5 TUE !"

"Arrived on site to test unit for not running properly, tested unit found F7E3 error, present water coming into unit extremely slow, recommend replacing shift actuator, inlet valve and control as precautionary, ordered parts office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shift actuator) and 1 W11614515 (Valve)"

Arrived onsite for dishwasher not screwed into cabinet. I secured the unit to the cabinet to make sure it does not move. The unit is operating as designed and no water leaks detected during service.

"Arrived on site to test unit for rattling noise, tested unit found a magnet stuck to motor pulley rattling against cover, removed magnets and tested, unit is now running as designed, no leaks detected job complete"

"Arrived onsite for vent hood making a noise. On inspection the vent was not making the noise. I asked the customer what was she doing when the noise appeared. She said cooking, I turn all 4 burners on and with 30 seconds the noise appeared. On further inspection the fan started to wobble when heat was introduced to the environment. Installed new motor & fan blade. Test the unit and the noise does appear any more. The unit is operating as designed."

"Arrived on site to inspect unit for making a weird noise. Upon arrival was not able to replicate noise. Upon closer inspection blower wheel and motor looked fine. Idler wheel was showing signs of belt slipping. Replaced all rollers and idler wheel. Tested unit, unit is running as intended. Job complete."