We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Manchaca, TX 78652
Leonardo
Job Details: 05/17/2024
Arrived on site to install left front and center burner head and cap. Replaced parts test unit and unit test good. W11436986 W11531097 W11576413
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78737
Andrew
Job Details: 05/17/2024
Arrived on site to test unit for hissing sounds. Customer provided video recording and verified noise is normal part of operation. Noise is water hitting defrost element when engaged and hot. Found harness behind deli drawer hanging and causing slight vibration. Installed harness into retention channel. Unit is currently working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Killeen, TX 76542
Sterling
Job Details: 05/17/2024
On arrival verified complaint of unit not cooling. Found compressor is short cycling. Replaced start device and found compressor now runs. Ran unit for 25 minutes and verified cooling in Fc section. Job complete installed wpw10197428
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Temple, TX 76502
Sterling
Job Details: 05/17/2024
On arrival verified complaint of ice maker not functioning. Found temps are correct but no operation. Forced cycle on IM and it did not operate. Replaced and unit called for water and harvested. Job complete no leaks detected during service. Part installed w11658802
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near New Braunfels, TX 78132
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for missing rollers, tested unit found unit has rollers but customer stated that its missing stabilizing feet, showed customer schematics that this unit does not have the feet, unit is functioning as designed, job complete no parts installed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, TX 78633
Lou
Job Details: 05/17/2024
"Arrived on site to inspect wall oven/microwave combo unit with microwave element support broken. Upon further inspection, I found the element dropped down and the support sitting on the turntable (photo). I installed a new support and tested the unit and it is operating as designed. Job completed. W11724411"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near The Hills, TX 78738
Luis
Job Details: 05/17/2024
"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Andrew
Job Details: 05/17/2024
Arrived on site and verified with claims unit is a one stop. Replaced damaged control panel(W11620706). Job complete.
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Austin, TX 78702
Joe Z
Job Details: 05/17/2024
"Arrived on site for not powering on. Upon arrival, found cooktop and ovens are not powering on. Found breaker on sub panel was tripped. Restored power to unit. Test all cook top burners, griddle, and both ovens operate correctly. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WFG525S0JS5
Near Austin, TX 78741
Ryan B
Job Details: 05/17/2024
Arrived on site to inspect burners for flame being to high. Upon closer inspection found flames just needed to be adjusted. With help of customer adjusted all 5 burners to their preference height of flame. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Austin, TX 78748
Tim M
Job Details: 05/17/2024
"Arrived on site to replace previously diagnose pressure hose. Removed old hose and installed new hose (WP35244), ran diagnostic cycle, unit is now running as designed, no leaks detected, job complete."
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Austin, TX 78757
Scott
Job Details: 05/17/2024
Arrived on site for small oven not heating . Can hear igniter sparking . Found igniter not angled correctly and not making good contact with burner . Readjusted igniter . Oven is lighting properly on first strike . No gas leaks detected . No parts installed . Job complete .
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Dripping Springs, TX 78620
Andrew
Job Details: 05/17/2024
Arrived on site to test unit for gas leak. Exposed all connections and used bubble solution with no success at finding or replicating and fuel leaks. Attempted to cause valves to weep with no success. Alves are working as designed. Applied bubble solution to all exposed plumbing outside of unit and no leaks detected. Customer stated gas company used a meter and thought cause of leak is appliance. Spoke with LC and confirmed he was unable to replicate gas leak on his visit. Advised customer I could install both right side valves for peace of mind but in no way are valves showing any signs of failure. Customer decided they will be calling gas company to test plumbing within walls of home.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78735
Luis
Job Details: 05/17/2024
"Arrived on site for noise complaint. Unit cooling correctly,ran diagnostics thermistors passed,ran compressor test no odd noise,ran fan no odd noise"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78735
Tim M
Job Details: 05/17/2024
"Arrived on site to install previously diagnosed parts. Replaced lower harness (W11509207) and latch (W11565030) as precautionary. Tested unit, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Buda, TX 78610
Ryan B
Job Details: 05/17/2024
Arrived on site to replace top panel due to lid not sitting correctly. While replacing lid spacer bearing broke will need to order spacer bearing and return. Rescheduled for 5/23; ordrng 1 W11638180 (Bearing) and 1 W11638181 (Bearing)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Temple, TX 76502
Sterling
Job Details: 05/17/2024
On arrival verified complaint of unit not running. Found error code F7e6. Checked harness and found open to motor. Ordering harness cap and motor. Reschedule for 5/23; ordrng 1 W10832724 (Drive motor) and 1 W11395618 (Capacitor) and 1 W11131700 (Lower harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Lou
Job Details: 05/17/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the sump assembly leaking and the friction pads missing, I removed and replaced the sump assembly and installed the pads and tested the unit. Unit is operating as designed with no further leaks. Job completed. WPW10671941. WP8268961"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LM03
Near Leander, TX 78641
Miguel
Job Details: 05/17/2024
Arrived on site with new door. Replaced oven door panel. Verified operation. Call complete.
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Austin, TX 78738
Tim M
Job Details: 05/17/2024
"Arrived on site to test unit for unbalance noise. Customer showed video and unit looked like basket was very unbalanced and causing a lot of noise. Tested unit in diagnostics, found all components engaging properly and basket spinning uniformly. Advised customer that load sizes have to be more than 20% of the basket but less than 40%. Will need to replaced suspension as precautionary, failed to bring part required. Will need to return with suspension, no parts installed, rescheduled for 05/24.; schdld next appmnt for 5/24 FRI AM"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78732
Scott
Job Details: 05/17/2024
"Arrived on site for washer not finishing cycle . Found oil leaking from gearcase. Ordering gearcase ,hub ,wash plate . Return set for 5/24. No water leaks detected at time of visit . No parts installed ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78733
Joe Z
Job Details: 05/17/2024
"Arrived on site for not operating with error code. Upon arrival ran diagnostics and got error codes F5-E3 unlock failure,F5-E2 lock failure , F5-E4 door not open. Found that harness to latch was not secure last visit. Secured connection. Cleared error codes. Test unit and is operating as designed. No leaks present at this time. Job complete. No parts needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bee Cave, TX 78738
Tim M
Job Details: 05/17/2024
"Arrived on site to test unit for no power. Upon arrival unit has power. Talked to maintenance and he told me unit has power but wont complete a cycle and wont spin. Ran diagnostic cycle, noticed lid latch did not actuate. Replaced lid latch (W11513248) and tested, lid is now latching and all components are properly engaging. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ11
Near Austin, TX 78717
Paul
Job Details: 05/17/2024
Arrived onsite for a refrigerator that is still freezing product on the shelf above the deli drawer. I tested the temp on that shelf and it was at 28 degrees. I tested the temp at the RC thermistor and it was at 37 degrees. The compressor was off but the fans were running. I tested the FC temp and it was at -4 degrees. I could feel no air leaking from the dampener but I could feel some air leaking from the side of the refrigerator between the liner and the ice container. I could not tell where the container gasket or the dispenser gasket was not sealing but I could feel air. I called techline and spoke Joe SR# 7739118565. Joe advised checking the condenser for being clogged and to check the value of the FC thermistor to make sure it is in range and not keeping the compressor running. I found the condenser clear and with just the usual dust on it. I found the voltage out of the control at 3.52VDC and the and my temperature probe reading -1 degrees. The thermocouple read 23.48k ohms. The thermistor is in range. I turned the icemaker off and asked the customer to check and see if the water container freezes now. The customer will call back and advise. Office to get with PR when the customer calls.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near Belton, TX 76513
Sterling
Job Details: 05/17/2024
"On arrival verified complaint of unit not starting cycle. Ran diag and found no error codes. Ran component test and all components operate. Ran normal cycle and unit started and ran correctly. Requested customer start cycle to confirm what settings used. Customer started heavy cycle and watched as unit started and ran correctly. Unit is currently working at this time. Unable to identify any issues. No parts installed, job complete. No leaks detected during service."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Austin, TX 78737
Leonardo
Job Details: 05/17/2024
Arrived on site to replace console. Replaced console test unit and unit test good job complete. W11600355
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Georgetown, TX 78633
David Z
Job Details: 05/17/2024
"Arrived on site to diagnose / repair new range with scratched panel. Examined and found a deep scrape on the overlay material, not actually on the panel. Ordering overlay to resolve. Office to schedule when part arrives. ; ordrng 1 W11564650 (Active Overlay)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Andice, TX 78628
Miguel
Job Details: 05/17/2024
"Arrived on site with new parts, removed unit from wall. Removed all coverings. Replaced magnetron. Reassembled and verified operation. Call complete. W11578959"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Austin, TX 78747
Ryan B
Job Details: 05/17/2024
"Arrived on site to inspect unit for oven door falling down. Upon closer inspection found hinge stuck in place and hinge rece stripped on lower portion replaced right portion of hinges, tested unit, unit is running as intended. No leaks present at this time. Jon completed. USED 1, W1161898 1, W10857234"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Liberty Hill, TX 78642
Maurice R
Job Details: 05/17/2024
"Arrived onsite for burner flame to large. On inspection the collar for the knob is melted do to the flame being to big. Gain access to the orifice and found the unit had 101mm on the burner. I dropped the orifice to 80mm on the burner. Now the flame is normal size, ordering new collar and burner cap. ; ordrng 1 W10836474 (Caps) and 1 W11117438 (Knob bezel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near San Marcos, TX 78666
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for loose handle, tested unit found stripped tightening screw, replaced handle and tested, unit is now functioning as designed, job complete installed W11685315"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78664
Wesley
Job Details: 05/17/2024
Arrived onsite and tested washer for overfilling on a blanket wash. No error codes. Tested in diagnostics auto test and found all base functions operating as designed. Reset control. Unit is operating as designed. No parts used.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Waco, TX 76712
Jonathan M
Job Details: 05/17/2024
"I dont say for a dishwasher that is not washing dishes. Inspected unit and work area. I found the serial number on the dispatch was correct but the model number was completely off. I updated the model information for the correct appliance. The customer advised that the unit will sound off an alarm after two minutes of the dishwasher cycle starting. She advised that it will not advance any further, and well just completely drain out the water. Around the unit for diagnostics and found an F7 E2 (variable speed wash motor failure) error code. I ran into an auto test and confirmed that the wash motor would not run. Ordering the wash motor and reschedule the customer to 5/23. No parts were installed.; ordrng 1 W11460946 (Pump and motor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Harker Heights, TX 76548
Sterling
Job Details: 05/17/2024
On arrival verified complaint of intermittent sparking. Visual inspection of wave guide shows internal damage. Spoke to TL to document. Spoke to Rob 7739114091
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78759
Paul
Job Details: 05/17/2024
Arrived onsite for a refrigerator thats tripping the breaker. The maintenance team moved the refrigerator to apartment 250 because it would not stop tripping. I found the unit not powered up. I powered it up and ran all test in diagnostics and cycled the icemaker. The breaker never tripped. I let it run its regular functions and it didnt trip. When getting ready to leave maintenance stated it tripped. I started testing again and the unit would trip a few seconds after it was powered on. I started isolating components and it would still trip then it stopped tripping and started working correctly again. I started checking all the harnesses and I found a pinched spot on one of the wires in the lower harness. I took a photo. I never could get the unit to trip the breaker again after moving the wire. Ordering W11609465 wire harness. Office to RS.; ordrng 1 W11609465 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Round Rock, TX 78664
Wesley
Job Details: 05/17/2024
Arrived onsite and found unit operating with loud condenser rattle intermittently. Dampened the condenser with pads.. Unit is now operating as designed. Advised customer on repair. W11113654 x2
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Hewitt, TX 76643
Jonathan M
Job Details: 05/17/2024
Arrived on site for a washing machine that has a cracked lid. Inspected unit and work area. I did confirm the customers complaint and found the lid cracked on the right hand side at the hinge. I checked the hinges themselves and found the hinges were in good working order. I replaced the lid and tested the unit. I found the unit working and operating as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pflugerville, TX 78660
Wesley
Job Details: 05/17/2024
"Arrived onsite and replaced the valve, unit is now operating as designed. Advised customer on repair, office to charge repair balance. W10814916"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78727
Scott
Job Details: 05/17/2024
Arrived on site for dryer heating but not tumbling . Found belt broken . Replaced belt and pulley from kit 4392065. Unit is performing as designed . Cleaned trace amounts of lint out . Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Temple, TX 76502
Sterling
Job Details: 05/17/2024
"On arrival verified complaint of not washing. Confirmed unit is pushing water up to spray arms but not enough to move. Water level looks low and motor is humming hard. Ordering inlet assy, water valve, and sump assy. Reschedule for 5/23; ordrng 1 W11535094 (Inlet water) and 1 W11434044 (Inlet valve) and 1 w11416363 (Sump assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Kingsbury, TX 78638
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for F8E4, tested unit found water getting under the console shorting out the UI and gasket is torn, ordering console, will need to replace gasket and console on return visit, ordering parts rescheduled for 5/24 no parts installed ; ordrng 1 W11660284 (Console) and 1 W11632709 (UI panel)"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Austin, TX 78737
Leonardo
Job Details: 05/17/2024
Arrived on site to test unit for center burner and right front burner not igniting correctly. Test unit and found center burner had choker and cap for the right front and right front burner had cap for center burner. Secured burner caps to correct burner test unit and unit test good job complete. No parts used
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Temple, TX 76502
Tyler
Job Details: 05/17/2024
"Arrived on site for refrigerator forming water droplets and ice on fc door as well as between both upper rc doors. Found upper right side door gasket torn as well as rails and brackets leaning. Ordering WPW10330991 bracket left, WPW10330993 bracket right, W11658402 rails, mullion wpw10311757 and rescheduled customer for 05/23/24 to complete repairs; ordrng 1 WPW10330991 (Bracket left) and 1 WPW10330993 (Bracket right) and 1 W11658402 (Rails)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Kempner, TX 76539
Tyler
Job Details: 05/17/2024
"Arrived on site for washer not draining and showing f9e1. Upon arrival confirmed failure, found drain filter empty but drain pump still not draining out water, replaced pump wpw10605427, tested unit and found no leaks and washer working as designed. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Robinson, TX 76706
Jonathan M
Job Details: 05/17/2024
"Arrived on site for a dishwasher that will not start a cycle. Inspected unit and work area. The customer stated that the dishwasher will turn on, but that the unit will just not start most of the time. I tested the unit and confirmed that the start button was having a hard time registering it being pressed. I tried to run the unit into diagnostics and could not get the start button to advance any part of diagnostics. I did find an F2 E1 (stuck key) error code. I found that this unit does not have a user interface and its only run by the control. I replaced the control and tested the unit. I found the unit working and operating as designed. Call complete. W11637583.; schdld next appmnt for 5/23 THU !"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78737
Andrew
Job Details: 05/17/2024
Arrived on site to test unit for leaking. Completed diagnostics with no issues. Filled basket about 3/4 full with water and no signs of any leaks. Did have errors f0e3 and f0e5. Advised customer to be careful with items that retain a lot of water as water may travel up in basket and could potentially leak if over loaded. No parts replaced at this time. No leaks detected. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS
Near Austin, TX 78735
Luis
Job Details: 05/17/2024
"Arrived on site for thin then no ice. Ran diagnostic weak water flow,removed filter better flow but still weak,installed a new valve,good water flow pump shutting off fill early,replaced pump ran cycle water filled pan found small drip from pan,removed water found hairline crack added sealer to crack. Used parts w10897719,w11542867"
We serviced a
WHIRLPOOL WASHER
Model Wtw4855hw3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/17/2024
"Arrived onsite to install previously ordered parts to repair the washer. All checks good. Unit is now operating as designed. W11550886, W11217817, W11486091, W10596395, W11172199"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78705
Matthew
Job Details: 05/17/2024
Arrived on site for unit drain pump turning on intermittently. Upon arrival inspected unit. Ran test and found stored error. Code for pressure system Fault . Ran test and confirmed. Drain pump would randomly kick on with sometimes not having drained all the water out to begin with. Tried resetting unit and canceling drain but unit would randomly kick back on. Blowing out pressure hose was difficult. Ordering lower harness to include pressure hose and returning with control. Unit 433-moving unit to 430. Set to return the 23rd. No parts were placed on this visit. ; ordrng 1 W11665967 (Lower harness)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Kyle, TX 78640
Andrew
Job Details: 05/17/2024
"Arrived on site and replaced previously diagnosed gearcase(W11449840), cam(W10721967), actuator(W11481722), belt(W11239857), run cap(W11395618) and control(W11627413). Completed diagnostics with no issues. Advised customer against over loading, especially with items that hold more water than usual. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near San Marcos, TX 78666
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for damage, tested unit found liner buckled on Left bottom called tech line to document, SR#7739118045, Customer to called customer service for further assistance, at this time job complete no parts installed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near San Marcos, TX 78666
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for burning food on simmer, tested unit found center and two left burners needed to be adjusted do to high flames on simmer, adjusted to customers liking and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0LZ2
Near Georgetown, TX 78626
Maurice R
Job Details: 05/17/2024
"Arrived onsite for oven turned off during preheat. On inspection the oven heated to 345? and set for 5 minutes and never reached 350?. Ran service mode an found error F1E0 internal board failure. Installed a new control board on to unit. I retested to 350, it reached 350? with no issues this time. W11548749"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Temple, TX 76504
Sterling
Job Details: 05/17/2024
On arrival verified compliant of not running. On inspection found knob broken. Replaced knob and timer per SP. unit is now running as designed. Job complete installed w11685947 and w11675852
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4030ADS2
Near Georgetown, TX 78633
Lou
Job Details: 05/17/2024
"Arrived on site to install previously diagnosed and ordered part. Due to the fan motor not functioning properly, I removed and replaced the fan motor assembly and test3d and unit is operating as designed. Job completed. W10910693"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Austin, TX 78731
Joe Z
Job Details: 05/17/2024
"Arrived on site for all 4 cooktop burners only get warm, but not hot on all heat settings.. upon arrival,test unit and confirmed issue. Also found oven not heating. Used floor slide to pull unit from cabinets to test polarity. Found L1 and neutral are swapped at terminal block. Connected terminal correctly. Test unit and is now operating as designed. Job complete. No parts needed."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Manor, TX 78653
Matthew
Job Details: 05/17/2024
"Arrived on site for potential gas leak. Upon arrival customer had gas supply off and power supply off. Restored power to unit and turn on gas supply tested unit and could not duplicate any issues. Customer did state it was only while trying to use the big function, the unit was not sitting idle when the smell of gas occurred. Ran a bake cycle with customer present and there were no signs of a leak. Ignition process passed, Flame was nice and blue, and unit preheated with no issue. Allowed unit to cycle and unit is cycling properly. Unit is functioning properly. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Austin, TX 78705
Joe Z
Job Details: 05/17/2024
"Arrived on site to install previously ordered part. Upon arrival, blower wheel is damaged in box. Need to reschedule ; schdld next appmnt for 5/23 THU !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Killeen, TX 76542
Tyler
Job Details: 05/17/2024
Arrived on site for refrigerator not turning on. Upon arrival found unit cooling customer had stated only the freezer had thawed out for a day but started working again. Found all fans and compressor running. Replaced ui control.informed customer to notify us if issue returned call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Liberty Hill, TX 78642
Miguel
Job Details: 05/17/2024
"Arrived on site with new compressor. Recovered refrigerant. Replaced compressor, coupler, and filter drier. Used nitrogen to verify no leaks. Vacuumed and recharged. Verified operation. Call complete. WPW10466675, W11506635, WPW10143759"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near San Marcos, TX 78666
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for bent hinge, tested unit found hinges are not bent but door needed to be adjusted, adjusted and tested, unit is now functioning as designed, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFH4
Near Lockhart, TX 78644
Andrey
Job Details: 05/17/2024
"Arrived on site to test unit for console issues, tested unit found some failed buttons on UI but customer stated that unit has a lot of rust, inspected and found rust eating away on top and lower racks front door panel has excessive rust as well, will need to replace top rack, top rack cup holder and clips, top rack left and right adjusters, bottom rack and rack wheels, door latch and strike, front door panel and Console UI, ordering parts, office to reschedule, no parts installed ; ordrng 1 W10875388 (Front panel) and 1 W10910625 (Console assembly) and 1 W11527890 (Lower rack) and 1 W11501779 (Upper rack) and 1 W10756567 (Top rap cup holder) and 2 WPW10663572 (Clip)s and 1 WPW10544004 (Strike) and 1 WPW10653840 (Door latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Harker Heights, TX 76548
Sterling
Job Details: 05/16/2024
On arrival verified complaint of unit not making ice. Found temps are good but ice maker grinds and water valve hums. Dispenser has water. Replaced icemaker and dual valve. Unit is now functioning correctly. No leaks detected during service. Job complete. Installed wpw10341329 and w11658802
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hubbard, TX 76648
Jonathan M
Job Details: 05/16/2024
"Arrived on site to drop off previously diagnosed parts. For the customers request, we dropped off the upper and bottom clips in her mailbox. The customer is going to install them themselves. Call complete. W10854425 & WP98234."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Buda, TX 78610
Andrey
Job Details: 05/16/2024
"Arrived on site to test unit for anti tip bracket issues, tested unit found power cord stuck in the anti tip bracket preventing oven foot to slide in the bracket, removed cord and secured oven, unit is now functioning as designed, no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Georgetown, TX 78628
Gerry C
Job Details: 05/16/2024
WCG97US0HS05 Arrived to inspect flame going out. The middle burner would loose flame when swept between simmer and normal burner settings. Office to order valve. No gas leaks detected during service. Please schedule with SO# 414083; ordrng 1 CNotes (Schedule with 414083) and 1 W11246817 (Dual Valve)
We serviced a
JENN-AIR OVEN
Model JMC2430LM00
Near New Braunfels, TX 78132
Andrew
Job Details: 05/16/2024
Arrived on site to test unit for no interior light. Replaced damaged bulb(W10886919). Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Riesel, TX 76682
Jonathan M
Job Details: 05/16/2024
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. I checked the freezer temperature and found the freezer at 18?F. Found no evidence of any defrost issue in the freezer section. I gained access to the compressor area and found a leak present at the return line coming from the condenser. I evacuated the charge and rib raised the line. I charged the ended up with 125 psi of nitrogen and found pressure hold for 25 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the ended up with 56 g of R600 and tested the unit. I found the unit working and operating as designs. Call complete. No parts were replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Kyle, TX 78640
Andrey
Job Details: 05/16/2024
"Arrived on site to test unit for wet clothes at the end of cycle, tested unit found slider not engaging, replaced control and clutch, ran diagnostics cycle, all components are activating properly, unit is now running as designed no leaks detected job complete installed W11621180, W10754448"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Belton, TX 76513
Sterling
Job Details: 05/16/2024
On arrival verified complaint of unit not draining or running. Replaced strike and harness per previous diagnosis. Drain pump functions. DP ordered was wrong pump. Unit is working correctly. Job complete parts installed w11457841 and w11569161
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Buda, TX 78610
Tim M
Job Details: 05/16/2024
"Arrived on site to replace previously diagnosed parts. Customer had no additional information about the water leak, just that every time she flips it to the dryer unit has standing water under it. Replaced dispenser assembly (W11413407) and faucet switch assembly (W11569112) as precautionary. Ran diagnostic multiple times, no water leak is present. Cannot mimic leak. Unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Austin, TX 78737
Luis
Job Details: 05/16/2024
"Arrived on site for no ice. Removed icemaker housing,resecured harness cleaned calcium from fill tube,ran icemaker harvest passed ran fill test passed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78744
Ryan B
Job Details: 05/16/2024
Arrived I site to inspect unit for not cooling freezer. Upon closer inspection found compressor running non stop and thermistor reading correctly. Replaced control compressor now shuts off but heater still isnt activating. Replaced heater and connect harness for surrounding components. Unit is running as designed. No leaks present at this time. Job complete. USED W11650659
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, TX 78633
Gerry C
Job Details: 05/16/2024
"WRS331SDHM08 Arrived to inspect leaking. I did not find water in the dispenser area, but found it around the door gasket on the FC door, in the mullion area. The cabinet was not set correctly and there was a significant mis-alignment of the doors. The FC gasket was contacting the cabinet, but at the top, it was fully expanded and allowing too much thermal transfer. I corrected the issue and squared the cabinet. I advised the maintenance personnel that the apartment was humid, which can cause excessive sweating of the refrigerator gasket areas and they may need to service the HVAC system to bring the humidity to a more manageable condition. No leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Killeen, TX 76541
Tyler
Job Details: 05/16/2024
"Arrived on site for range making a squeaky noise, upon arrival found noise generatorEd from front side of cooktop if it was pressed down on to heavily. Instructed customer that was normal and that it wasnt recommended to lean on front side of glass cooktop. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Dripping Springs, TX 78620
Luis
Job Details: 05/16/2024
"Arrived on site for loud noise. Diagnosed noise from fan assembly,replaced evaporator fan added pad to back of housing,reassembled unit noise no longer present. Used 2 w11113654,w11024089"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78753
Paul
Job Details: 05/16/2024
"5/16/24 13:08: PR rspndd 5/16 THU, Builder had two service calls for 2118 and did not have another unit that needed a refrigerator door. Opened box and found new door damaged. Good to close this call out."
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Waco, TX 76711
Jonathan M
Job Details: 05/16/2024
"Arrived on site for a range. That is not heating. Inspected unit and work area. Upon entry I found the control flashing an F1 E0 (main control failure) error code. When canceling it out, I found it immediately popped back up and not allow the customer to use the oven. The customer advised that it happened right after one of the electrical storms recently. I want to head and replaced the main control and tested the unit. I found the unit was working and operating as designed. Call complete. W11536794."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78748
Luis
Job Details: 05/16/2024
"Arrived on site for no cool. Unit unplugged at time of visit,powered unit checked removed compressor cover,compressor powered on,checked joint connections good,discharge line warming up,removed evaporator cover let unit run frost forming on evaporator,ran diagnostics all thermistors passing unit working at time of visit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 05/16/2024
Arrived on site to test unit for unit not working. Test unit and found and control board. Replaced board test unit and unit test good job complete. W11683650
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near West, TX 76691
Jonathan M
Job Details: 05/16/2024
"Arrived on site to install previously diagnose farts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charge the unit up with nitrogen. I found no pressure drops for 15 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the unit up with 50 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete. W11506635, WPW10143759, and W11547313."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Maurice R
Job Details: 05/16/2024
Arrived onsite for previously diagnosed parts. Installed the arm and the element on to the unit and tested. Ran the display in diagnostics mode and it passed with no issues. W10518394 WPW10491331
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Austin, TX 78739
Andrey
Job Details: 05/16/2024
"Arrived on site to test unit for not starting, tested unit found broken slider , replaced slider from job 413390 and tested, unit is now running as designed, no leaks detected job complete installed W10734521"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78744
Tim M
Job Details: 05/16/2024
"Arrived on site to replace previously diagnosed parts. Replaced valve (W11512399) as precautionary and installed pressure regulator (W10786952) with supply line (8212547RP). Secured water lines in the back, tested unit, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Harker Heights, TX 76548
Sterling
Job Details: 05/16/2024
On arrival verified complaint of unit not washing. Found error code of f8e1. Ran diag test and found cold valve not activating. Main board is not sending voltage to the valve. Replaced main and retested still no function but is now getting voltage. Verified source flow. Replaced water valve and unit is now functioning correctly job complete. No leaks detected during service. Installed w11210459 and w11124783
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Austin, TX 78744
Leonardo
Job Details: 05/16/2024
Arrived on site to test unit no answer at the door. Called customer and he said they had told him we would be there between 8-12. He will need to reschedule office will need to reschedule ; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JUDFP242HX11
Near Lakeway, TX 78738
Luis
Job Details: 05/16/2024
"Arrived on site for alarm going off. Found lower door missing flange that engages light switch,ordering a new drawer,office to check new drawer for flange; ordrng 1 W11568937 (Drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM05
Near Manor, TX 78653
Matthew
Job Details: 05/16/2024
"Arrrived onsite for unit not cooling. Upon arrival unit was unplugged. Powered unit and compressor rattles and no signs of refrigerant flow thru evaporator. Can also hear hissing from cap tube near lokring at evaporator. Unit will need sealed system repair. Aluminum cap tube, 134a. Ordering compressor, evaporator , dryer, access valve and lokring kit. Office to schedule 2hr sealed system repair. ; ordrng 1 W11209866 (Compressor) and 1 W11407409 (Evaporator) and 1 Lokringkit (Lokring kit) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Dye drier)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Wimberley, TX 78676
Andrey
Job Details: 05/16/2024
"Arrived on site to test unit for lights not turning off, tested unit found failed control, replaced and tested, unit is now running as designed job complete installed W11545876"
We serviced a
WHIRLPOOL OVEN
Model WFE975H0HZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 05/16/2024
Arrived on site for range needing w1077916 element. Upon arrival confirmed issue and installed part. During test found control w1165552 also failing and replaced it tested unit and found range working as designed. Call complete
We serviced a
MAYTAG MICROWAVE
Model MMV5227JZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 05/16/2024
Arrived on site to test unit for sparking burning smell. Customer was under the impression unit was under a 10yr warranty. Advised customer cabinet and magnetron are the in out parts covered. Customer denied service and stated they will be calling Maytag and/or purchasing new unit. No service provided. No fee collected. No parts replaced at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Hutto, TX 78634
David Z
Job Details: 05/16/2024
"Arrived on site to diagnose washer with F0E7 error. Tested unit and found it does progress for me, but restarting brings it back to a clean washer cycle. Service pointer for maytag units also references this error, and it gets resolved with a software update. Advised customer to install whirlpool app and set up with washer to push software update. When ur an the unit I heard it clicking on the bottom end. Found nothing loose and slider seemed fine. Advised to follow up if error / clicking gets worse and we can replace the bottom end (rotor / stater / gearcase / slider) at once. Unit should work as designed with software update. Repair completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/16/2024
"Arrived on site for washer. Per customer, customer was told by whirlpool they were sending out a different company. Customer demands unit gets replaced and wants to contact Maytag. No service preformed call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78722
Joe Z
Job Details: 05/16/2024
Arrived on site to repair broken door switch. Replaced switch W11123941. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78722
Joe Z
Job Details: 05/16/2024
"Arrived on site with 2nd man to install previously ordered parts. Replaced motor W11234001, thermal cut off 280148, thermistor WP8577274, and control W11565024. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Killeen, TX 76543
Sterling
Job Details: 05/16/2024
On arrival verified complaint of rails broken. Replaced previously diagnosed parts. Rails are now fixed and working after replacing wheels attached to tub. Job complete no leaks detected during service. Installed 4x w11458872
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78633
Gerry C
Job Details: 05/16/2024
"WOC54EC0HS20 Arrived to inspect reoccurring prior issue. Upon arrival, discussion with the customer revealed the main issue was the power loss message and indication within the DRO. The MW door issue had somewhat returned as well. The customer had a servicer attempt a repair to the receptacle, mounted upside down within the cabinetry, that would not hold the plug for the unit in place. The receptacle was not replaced and the plug was zip-stripped in place, which may not correct the internal issue within the receptacle. I removed the UI and inspected/adjusted the data/VCC/G lines and secured. Reinstalling the unit into the cabinet, and correcting the mounting screw position, the MW door issue was fully resolved and the interlocks could not be made to disengage, unless force was applied to the door in an opening direction. The customer will monitor for power loss, which I highly suspect the receptacle is the cause, but we will order controls and other parts that are dedicated to the power supply within the unit. The customer will contact us if the issue has been resolved. ; ordrng 1 W11600321 (UI) and 1 W11356990 (Harness, Communication) and 1 W11261167 (Control, Oven) and 1 W11578573 (Noise Filter)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Maurice R
Job Details: 05/16/2024
Arrived onsite for range with error F3E0 temperature sensor failure. On inspection the sensor was open. Installed new sensor and tested the error was still popping up. Installed a new control board and tested the unit and now it heated to 350? with no issues. W10833885 W11620570
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHB06
Near Elm Mott, TX 76640
Jonathan M
Job Details: 05/16/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the ice container and tested the unit. I found the unit was working and operating as designed. Call complete. WPW10558424.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Scott
Job Details: 05/16/2024
Arrived on site for dishwasher not draining and making a rattling noise when draining . Found what looks like pistachio shells in drain pump impellers . Replaced pump W11219380. Instructed on scraping plates . Also ran a vinger cycle to clean tub out . No water leaks detected at time of service . Job complete