Service History 27

We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Briarcliff, TX 78669
Robert
Job Details: 08/12/2021
Arrived on job for complaints of front left burner not working properly. Made an adjustment and tested unit. All burners working properly.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Killeen, TX 76549
Al
Job Details: 08/12/2021
Arrived on site and inspected washer not spinning the clothes out. Ran diagnostics and found during the spin, the wash plate was skipping, but the basket wasnt spinning with it. Ordering the hub, wash plate and actuator. Office to schedule return services due to part availability. Needs more work ; ordrng 1 W10902814 (WASH PLATE) and 1 WPW10597177 (ACTUATOR, SHIFT) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, TX 78660
Taylor M
Job Details: 08/12/2021
"Arrived on site to diagnose microwave with no heat, the customer informed me that one day they were heating and 30 seconds in the microwave would no longer heat.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HBL00
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/12/2021
"Arrived on site for customer complaint of unit not draining, found unit is set up on gravity drain that runs through the cabinet to the right of the unit, however, when unit is pushed back into cubby hole, the drain line is getting kinked and not allowing unit to drain. Even when we pull the unit out about 6-8 inches, the unit will drain slowly. Customer is going to contact installers to fix issue. I tested every other complement in diagnostic mode as well as regular on mode, unit tested good. I left unit off due to drain issues, no leaks at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 08/12/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Killeen, TX 76543
Al
Job Details: 08/12/2021
Arrived on site and inspected washer not cleaning or spinning. Confirmed the complaint and found the actuator was defective causing the malfunction per service pointer W11531483 Rev B. I R&R the actuator and unit tested properly. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Leander, TX 78641
David S
Job Details: 08/12/2021
Arrived on site for mullion not closing on left door. I inspected the unit and found it out of level. I brought both leveling feet up and relieved the unit properly. The mullion is now closing every time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Andice, TX 78628
Lou
Job Details: 08/12/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and tested heat at vent tube area and found the unit would not get above 83 degrees. Tested airflow to the unit with my vent test kit and it passed both tests. Checked voltage at the outlet and got 240V. Checked the terminal block and found the unit not wired correctly. Re-wired the unit and retested and unit still not heating. Disassembled the unit and found the element had broken and grounded itself. Removed and replaced the element and reassembled the unit and tested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Leander, TX 78641
Kayman
Job Details: 08/12/2021
Arrived onsite to install previously diagnosed parts. I installed the lid and latch. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Georgetown, TX 78626
Lou
Job Details: 08/12/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the element, control and dispenser failures, I removed and replaced the parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, TX 78669
Luis
Job Details: 08/12/2021
"Arrived on site. Tested low side pressure,pressure reading +5 - 0 with weak frost pattern,unit will need compressor.; ordrng 1 482801 (Mounting kit)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/12/2021
Arrived on site for Nothing Is Working - No Power - Wall Oven. Removed thermal fuse and used jumper and oven turned on. Tested bake and oven heated and fan kicked on. Installed new thermal fuse and oven is heating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Scott
Job Details: 08/12/2021
"Arrived on site , removed drain pump and found several bra pads stuck in filter . Pump was in good condition . Ran diagnostics, all checked normal. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near New Braunfels, TX 78130
Andrew
Job Details: 08/12/2021
"Arrived on site to test unit for water filling in FF drawer. Found filter head leaking and valve was not opening properly. Replaced reservoir with filter head and bypass cap, and valve. Tested unit, unit works good. Recommended installing water filter. Ice maker is currently not working, ran diagnostics and not responding.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707E5501
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit with the power off. Turned power on and check amp draw to t( compressor and found 2.03amps. Inspected the RC evap and found no frost pattern. Also found the evap fan motor harness with thermistor is bad and the drip pan is warped. There was water in the bottom of the RC section. I advised him that the unit needs a sealed system repair, along with the RC evaporator motor harness, evap drip pan kit, damper and hv control would need to be replaced to complete the repair and the unit would need to,be cleaned out before repairs could be completed, as well as, behind the unit. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Kyle, TX 78640
Leonardo
Job Details: 08/12/2021
Arrived on site to test unit for unit leaking. Ran unit for 20 minutes with out front panel and no leaks present at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
Justin
Job Details: 08/12/2021
"Arrived on site for a refrigerator with the door freezing shut. Upon arrival the customer stated the FC door had been getting significant frost build up on it, and now they could not open it. I tried to open the door but found it completely frozen shut and could not open it at all. Upon further inspection I found the gasket on the bottom sagging and completely off. I used my mirror to inspect the bottom of the door and found the plastic holding the gasket on he bottom of the door was separating from the door itself. Due to this it cannot hold the gasket and the door will need to be replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Austin, TX 78702
Kevin
Job Details: 08/12/2021
"Arrived on site and inspected refrigerator and found damper is open, inspected freezer section and found evaporator fan is running but freezer is completely frosted over, took pictures. Entire refrigerator will need to be unplugged for 48 hours to remove frost buildup. after defrost refrigerator should be operating properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Buda, TX 78610
Kevin
Job Details: 08/12/2021
Arrived on site and found fresh food temperature is 60+ degrees your temperature is 40+ degrees took one picture of freezer evaporator and sent it to LM I need to bring them back both evaporators and compressor to complete repair; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (Evaporator) and 1 W10832994 (Compressor) and 1 W11387048 (Freezer bin) and 1 W10143759 (Dye drier) and 1 8201786 (Start device kit) and 1 Wpsav4 (Stub)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76543
Al
Job Details: 08/12/2021
Gained access to the model and serial nit starts, tumbles, but doesnt heat. Needs more work. ordrng 1 WPW10185982 (TIMER) and 1 279838 (HEATING ELEMENT) and 1 W10900067 (CUTOFF-TML) and 1 279816 (HI-LIMIT TSTAT)"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Cedar Park, TX 78613
David S
Job Details: 08/12/2021
"Arrived on site for wall oven resetting itself. I inspected the unit and work area. I found fault code FCE3. I found no such fault code in the tech sheet. I called techline. I followed service pointer W11437808. I replaced the UI. I tested the unit and it is now working as designed.
We serviced a
GE RANGE
Model JGBP33SEH4SS
Near Austin, TX 78704
Leonardo
Job Details: 08/12/2021
Arrived on site to test unit for left rear and right rear burner not igniting.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Austin, TX 78735
Luis
Job Details: 08/12/2021
Arrived on site for drawer issues. Found larger crisper drawer not sliding in tracks correctly and smooth replaced tracks same issue ordering crisper drawer ; ordrng 1 W10860122 (Crisper drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Wimberley, TX 78676
Brandon
Job Details: 08/12/2021
"Arrived on site for customer complaint of unit frosting and freezing on RC evaporator cover, found damper motor failed, found evaporator cover warped, found miscommunication between UI and evaporator thermistor, ordering all parts. ; ordrng 1 WPW10248595 (Damper motor) and 1 Cnote (BC only)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76502
Tali W
Job Details: 08/12/2021
"Onsite for washer not draining. Found drain pump noisy and not draining water. Replaced drain pump, unit functioning as designed. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78628
Jonathan
Job Details: 08/12/2021
"Arrived on site for refrigerator leaking water. Ins unit and work area. Found water sitting in bottom of RC. Found RC evaporator drain pan bowed. Found FC dry and condenser drain holding water. Will need to replace RC drain pan.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Wimberley, TX 78676
Brandon
Job Details: 08/12/2021
"Arrived on site for customer complaint of unit not cooling, found failed start device, I replaced start device, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78753
Taylor M
Job Details: 08/12/2021
"Arrived on site to diagnose washer not draining, I found fault codes relating to long drain and over suds as well as drain pump intermittently failing. I gained access to the drain hose and the front access valve and found that the water is not draining from the unit and is more than likely clogged
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78729
Justin
Job Details: 08/12/2021
"Arrived on site for a dryer with no heat. Upon arrival I found the unit was heating, but clothes were still wet after several full cycles. I ran the unit and found it heating. I used the vent test kit with the vent on and found poor airflow for all dryers. I then removed the vent and actually found no airflow at all. I gained access to the blower wheel and found it not attached to the motor and actually backwards. I in stalled the blower wheel and retraced the diagnosis steps. I found the unit now working as designed with good airflow. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/12/2021
Arrived on site to test unit for right RC door gasket ripping. Upon arrival customer stated gasket is good and he found out it was something else and not the gasket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Seguin, TX 78155
Jacob
Job Details: 08/12/2021
Arrived onsite for the unit not releasing the ice. Tested the unit and found that the separator door will not open fully open up to allow ice to fall out. Ordered separator assembly. Rescheduled with customer ; ordrng 1 WPW10353552 (separator)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 08/12/2021
Arrived on site for oven bake not working.I inspected the unit and work area. I tested the bake and broil. I found the ignitor glowing but no bass being released. I did an amp draw on the igniter and found it only showing 2.3 amps. I replaced the ignitor and retested. The new igniter is showing 3.8 amps and the oven is working as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model DFE28JMKIES
Near San Marcos, TX 78666
Jacob
Job Details: 08/12/2021
Arrived onsite to replace evaporator cover. Replaced evaporator cover. Fan came on and started blowing cold air around. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Austin, TX 78754
Taylor M
Job Details: 08/12/2021
"Arrived on site to diagnose oven with fault code f3e0 signifying faulty temp sensor, I followed the tech sheet and established that the sensor is in fact faulty. I gained access from the back panel of the oven and removed the sensor and replaced it. The unit is now operating properly as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB3
Near New Braunfels, TX 78130
Jacob
Job Details: 08/12/2021
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Jacob
Job Details: 08/12/2021
Arrived onsite for not ending wash cycle. Unit was stuck at 1min and kept spinning and draining. Replaced level switch. Unit still was stuck. Called Techline and had me reset the for the coin operation. Unit stopped and started working. Let office know to run the unit with fabric softener and water before fully using the unit. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Jonathan
Job Details: 08/12/2021
Arrived on site for front right burner not sparking. Inspected unit and work area. Verified failure and disassembled unit. Found spark harness not connected to valve. Corrected harness and tested operation. Found sparking but continues to spark when ignited. Adjusted harness connection and found sparking on the highest and lowest settings. Will need to replace harness. ; ordrng 1 W10868535 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Austin, TX 78724
Matthew
Job Details: 08/12/2021
"Arrived onsite for refrigerator not dispensing water. Customer has parts delivered from a 3rd party diagnosis. Replaced valve and tested. Unit is dispensing water. Customer also said water filter was stuck. Inspected housing and housing came apart. Reassembled housing and tested. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED9620HBK2
Near Austin, TX 78724
Taylor M
Job Details: 08/12/2021
"Arrived on site to replace the control and complete door with hmi built in, I gained access to the door and control and replaced both, I turned on the unit and verified functionality, the unit is no longer functioning intermittently and is operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/12/2021
Arrived on site to test unit for leaking from dispenser drawer. Found excessive leaking. Replaced dispenser with same outcome. Checked pressure and water pressure well exceeded 100psi. Gauge is only rated to 100 but pressures are beyond that. Spoke with tech line and recommended customer bring pressures down to the average 60psi. Advised customer water pressure needs to be lowered to recommended. Job complete.SR#7731485409
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78132
Andrew
Job Details: 08/12/2021
"Arrived on site to replace previously diagnosed control. Verified control needed replaced as it was not sending voltage to cold water valve. Replaced control, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Killeen, TX 76549
Al
Job Details: 08/12/2021
Arrived back on site to install previously ordered console. Customer also had hot and cold reversed. Tested unit after the repair and it tested properly. I CALLED WHIRLPOOL ANDREW SR# 7731488769.Job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Temple, TX 76502
Tali W
Job Details: 08/12/2021
"Onsite for dishwasher leaking. In diag, no errors. Started diag cycle, checked dispenser and float switch for leaks, none found. Found fill house with small pin hole leaking from left side of unit. Ordering fill hose. Office to reschedule due to customer availability.; ordrng 1 W10878507 (Fill hose)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Waco, TX 76705
Jonathan
Job Details: 08/12/2021
Arrived on site for a washing machine that?s not dissolving soap. Inspected unit and work area. The customer advised that the unit is not washing their clothes and is making some odd sounds during operation. She also advised that sometimes the unit doesn?t even complete the cycle. Confirmed the customers complain and found the shifter not moving to agitate. Removed the actuator and found the arm broken off the actuator. Replaced the actuator with a truck stock actuator. Tested the unit and the unit began to work as designed. Call complete.; used 1 W11481722 (ACTUATOR ) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, TX 76502
Tali W
Job Details: 08/12/2021
"Onsite for microwave not heating. Found diode burned out, also ordering transformer due to diode being close to transformer wire connected to cap. Ordering cap and mag JIC. Office to reschedule. ; ordrng 1 W10850446 (Capacitor) and 1 W10836753 (Transformer) and 1 W11256462 (Diode) and 1 W11493410 (Magnetron)"
We serviced a
GE COOKTOP
Model PP7036SJ2SS
Near Harker Heights, TX 76548
Tali W
Job Details: 08/12/2021
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Troy, TX 76579
Jonathan
Job Details: 08/12/2021
Arrived on site for a washing machine that has a broken lid. Inspected unit and work area. Confirm the customers complaint Replace the lid and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Waco, TX 76712
Jonathan
Job Details: 08/12/2021
Arrived on site for a washing machine that has no power. Inspected unit and work area. Confirmed the customers complaint and checked voltage going to the main control. Found proper voltage and checked voltage going to the user interface. Found 5 V DC going to the user interface indicating the control panel problem. Replaced user interface assembly and tested the unit in an auto cycle. The unit ran as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS8
Near Killeen, TX 76542
Tyler
Job Details: 08/12/2021
Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival I reconfirmed and installed missing wheel assembly. Found clips and switchs not needed after getting basket realigned with proper lvl wheels. Door was actively opening and shutting and allowing switchs to close connections to main control properly. No leaks during repairs call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Belton, TX 76513
Tyler
Job Details: 08/12/2021
Arrived on site for dishwasher with broken upper rack rollers assembly. Upon arrival I confirmed the rack mount/roller assembly kit was busted on both side of unit. I also versed nits model matched the following S-CODE S23010 to cover parts and labor and informed customer we would be in contact to reschedule once availability of parts is known. Will need to return with W10712394 roller adjustment kit.; ordrng 1 W10712394 (Adjuster kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RFXFW01
Near Killeen, TX 76542
Tyler
Job Details: 08/12/2021
"Arrived on site for refrigerator needing previously diagnosed thermostat in rc compartment. Upon arrival I installed needed part and found upon restoring power that the unit overall was fully functioning as designed. Informed customer due to current semi cool temps on arrival, it should be fully back to normal stabilize temps between 12 and 24 hrs. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED7800XW0
Near Killeen, TX 76542
Tali W
Job Details: 08/12/2021
"Onsite for dryer giving PF error code. C/S unit would display PF after plugging it in. I informed customer that everytime he unplugs the unit and plugs it back in, it will display PF indicating a power failure has occurred, this is normal operation procedure when unit is disconnected from power source. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hubbard, TX 76648
Jonathan
Job Details: 08/12/2021
Arrived on site for a washing machine that is not washing clothes properly. Inspected unit and work area. The customer advised that her unit it?s not really washing the clothes and is not always completing a cycle. Inspected unit and worked area. Ran the unit through an auto test and found the unit not agitating properly through the agitation cycle. Looked underneath the unit and found the actuator separated from the cam causing the issue. Replace the actuator with the truck stock updated actuator and tested the unit. The unit is now working as designed. Call complete.; used 1 W11481722 (ACTUATOR ) from stock
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Temple, TX 76504
Tyler
Job Details: 08/12/2021
"Arrived on site for range needing techline documentation and continuing diagnostics of left side oven door. Upon arrival I inspected continued issue with left side of door not sealing correctly. I called techline and spoke/vidchat with Andrew. After visually documenting issue with techline I was advised to make adjustments to the door, hinges, receivers, liner, etc since the initial repair of hinges had improved gap in sealing significantly. After readjusting the door fram and receivers, I was able to successfully run left side oven while customer and I inspected door for any lose of heat. Found no issue at this time with door sealing and oven retained heat. Unit is functioning as designed call complete."
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Georgetown, TX 78633
Jonathan
Job Details: 08/12/2021
"Arrived on site for dryer running for a few minutes then shutting off. Inspected unit and work area. Measured incoming voltage and polarity, found correct. Tested operation and verified failure. Measured voltage at timer and found voltage at L1 dropped when unit powered off. Measured at terminal block and plug and found same results. Called Whirlpool tech support and spoke with Bryan. He confirmed that failure is voltage going to unit on L1. SR#7731483033. Unit tested good at time of service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Salado, TX 76571
Tyler
Job Details: 08/12/2021
"Arrived on site for washer not spinning cloths. Upon arrival found no errors in diagnostics. I did however find during testing that gearcase and hub teeth had stripped out causing inner basket to not be grabbed and spun when motor was activated. I was leaving able to safely remove washplate. I was able to verify all other components including but not limited to cam, actuator, motor etc were all still fully intact and functioning as designed. :W10902814 (washplate) W10528947 (hub drive kit) W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lorena, TX 76655
Jonathan
Job Details: 08/12/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface console and tested the unit. The unit is now working as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Florence, TX 76527
Tyler
Job Details: 08/12/2021
Arrived on site for washer needing previously diagnosed tub. After installing needed part I reassembled and tested unit. Found no leaks during repairs. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Justin
Job Details: 08/12/2021
"Arrived on site for a wall oven that was not heating. Upon arrival the customer stated the unit was intermittently not heating or stopping during cook. During the time of service the unit was working. I put the unit into diagnostics mode and found the F6E4 error code for UI/Control state status mis match, and had been thrown several times. This indicates either a faulty user interface or control. Per tech sheet I will be ordering both parts and will return to install both. I advised the customer if the error occurs they can reset it at the breaker. Office to reschedule. ; ordrng 1 W11261167 (Control) and 1 W11296171 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2021
"Arrived on site to stall previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Georgetown, TX 78633
Jonathan
Job Details: 08/12/2021
"Arrived on site to install previous diagnosed part. Removed water filter and installed new. Performed diagnostics mode and tested all components. Ran fill cycle 7 times and no leak. All tested good, no water leaks detected during service. Spoke with customer on service performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 08/12/2021
Arrived onsite for dishwasher not operating. Upon inspection found failed connections at junction box. Secured connections and tested. Found knockout still intact. Removed and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Killeen, TX 76542
Al
Job Details: 08/12/2021
"Arrived on site and inspected F6E3 UI communication error. Confirmed, removed and replaced the console and calibrated the unit and unit tested as designed. Customers console had no tones when buttons were pressed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near The Hills, TX 78738
Luis
Job Details: 08/12/2021
"Arrived on site for no lights. Diagnosed two defective led modules,replaced freezer and upper back left led module in fresh food section all leds working as designed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Liberty Hill, TX 78642
Kayman
Job Details: 08/12/2021
Arrived onsite to install previously diagnosed parts. I installed the extra glass packs into the doors and tested. He doors will now stay open. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near San Marcos, TX 78666
Jacob
Job Details: 08/12/2021
"Arrived onsite for unit not cooling. Unit was not plugged in and fully thawed out. When plugging in the unit, the compressor wouldn?t turn on but give off a high pitched wine. Used the inverter watt kit. The watt plug showed unit only stayed around 10watts and would still give high pitched wine. Need sealed system to be replaced ; ordrng 1 W10805035 (drier-tube) and 1 W11393142 (COMPRESSOR ASSEMBLY )"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HW1
Near Pflugerville, TX 78660
Taylor M
Job Details: 08/12/2021
"Arrived on site to diagnose range broil working intermittently, upon arrival the customer informed me that she hadnt realized her warranty had ended, I gained access to the broil and the control, I found proper voltage coming from the broil but when set to broil the broil element is not heating at all. I found multiple points of bad voltage on the control, the unit requires a new control to resolve the issue and complete the repair. .; ordrng 1 W11546077 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78747
Leonardo
Job Details: 08/12/2021
Arrived on site to test unit for RR burner not igniting. Test unit and found broken igniter. Replaced burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, l removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manor, TX 78653
Taylor M
Job Details: 08/12/2021
"Arrived on site to replace the drip pan for the dispenser, I removed the old drip pan and replaced it. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Leander, TX 78641
David S
Job Details: 08/12/2021
"Arrived on site for filter making a rattling noise. I inspected the unit and work area. I found the filter not staying in place. I found the mold for one of the clips damaged causing it o spin freely. I secured the clip back in place for now, so the customer can use the unit. I am ordering a new filter to complete the repair. ; ordrng 1 W10828351 (Filter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78717
Tommy
Job Details: 08/12/2021
Arrived onsite for dishwasher not operating correctly. Upon arrival found unit wash motor bound due to customer sticking dish ware in with tags and tape. Replaced wash motor unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78704
Kevin
Job Details: 08/12/2021
"Arrived on site to replace pre-ordered right hand fresh food door.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
David
Job Details: 08/12/2021
Arrived on site to diagnose range that was not able to run any burners or the oven. Ran unit and found no gas being produced. Checked cutoff and found the gas shut off. Turned on gas supply and retested. Verified all burners and oven working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS03
Near Austin, TX 78746
Kevin
Job Details: 08/12/2021
"Arrived on site and replaced ice door motor diagnosed on previous visit. After replacement the stove is now operating normally.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Lakeway, TX 78738
Robert
Job Details: 08/12/2021
Arrived on job for complaints of rear burner making hissing noise. Changed out burner head.
We serviced a
MAYTAG DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
David
Job Details: 08/12/2021
"Arrived on site to diagnose dishwasher with no heat coming from it. Ran diagnostic and found F7E1 error for no heat. Tested element at control and found control good, element showing open. ; ordrng 1 W10518394 (Heating Element)"
We serviced a
ADMIRAL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Kayman
Job Details: 08/12/2021
Arrived onsite to install previously diagnosed parts. I installed the drive motor and tested the unit. I could not recreate any abnormal noises at this time and no leaks were detected.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Austin, TX 78734
Robert
Job Details: 08/12/2021
Arrived on job for install of previously diagnosed parts. Installed new gearcase. Ran diagnostics and unit passed.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Austin, TX 78745
Kevin
Job Details: 08/12/2021
"Arrived on site and replaced control board and control panel diagnosed on previous visit after replacement Audible chimes are now working again, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78731
Kevin
Job Details: 08/12/2021
"Arrived on site and inspected washer and found it is slowly being filled by one of the valves. Replaced both valves and ran test 12 to confirm operation. No water leaks from connections at a time of service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Briarcliff, TX 78669
Luis
Job Details: 08/12/2021
Arrived on site for no cool in fresh food compartment. Ice on evaporator cover ran diagnostics evaporator thermistor reading +48 while covered in ice diagnosed a defective thermistor. Removed cover defrosted evaporator replaced cover that includes defrost thermistor secured thermistor to correct location on suction line. Autho KY99500PPL1
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TP3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/12/2021
Arrived on site to install previously diagnosed parts. Removed mullion and installed new hinge. Installed new mullion. Tested by opening and closing right side RC door. Opens and closes as designed. Had customer test the door as well.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS00
Near Austin, TX 78759
David
Job Details: 08/12/2021
"Arrived on site to diagnose refrigerator that was building ice on the back side. Removed fridge from cabinet and found a massive ice chunk on the back, along one of the SS lines. I melted down the ice and found some worn out permagum that was likely leaking from the FC. I advised the customer that I can attempt to seal the hole with permagum, and possibly crush the air leak, but it may also be due to failing insulation on the unit.
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Wimberley, TX 78676
Brandon
Job Details: 08/12/2021
"Arrived on site for customer complaint of center rear burner not working, found unit needed lp kit, I replaced orifice, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Wimberley, TX 78676
Brandon
Job Details: 08/12/2021
"Arrived on site to replace failed compressor, after replacing compressor, filter drier, and coupler, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Cedar Park, TX 78613
David S
Job Details: 08/12/2021
"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the rc evaporator covered in ice. I out the unit into diagnostics and ran a forced defrost. I found the control sending good voltage to the defrost heater, and the heater coming on. I checked resistance to the rc evaporator thermistor and found it reading at 60 degrees while Incase in ice. I found the drip pan also bowed up wards and not draining properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Georgetown, TX 78628
Lou
Job Details: 08/12/2021
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC lights operating. The FC lights were dim and the top right module was burnt out. I removed and replaced the module and all lights are functioning in the FC & RC sections. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/12/2021
Arrived on site to install previously diagnosed parts. Removed element and installed new element. Installed pads on left and right hinges. Door no longer swings open. Ran through diagnostics and dishwasher completed all cycles and element heated up and water sizzled as it dropped onto element. No leaks detected. Job completed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Taylor M
Job Details: 08/12/2021
Arrived on site to replace actuator and potentially other parts to complete the repair. I replaced the actuator and tested the unit in service diagnostics. I found no faults and the unit is now operating properly as designed. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Georgetown, TX 78628
Cliff
Job Details: 08/12/2021
Arrived on site to diagnose a washer that is filling when not in use. Found watervalve not closing and replaced valve assembly. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Round Rock, TX 78681
Tommy
Job Details: 08/12/2021
Arrived onsite for cooktop right front not igniting properly. Upon arrival found unit was operating as designed for all top except front right not making proper contact with igniter ordering cap and head. Office to reschedule upon arrival of parts.; ordrng 1 W11344539 (Burner head right front)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Georgetown, TX 78628
Jonathan
Job Details: 08/12/2021
"Arrived on site to install previous diagnosed part. Removed failed sump motor and installed new. Performed diagnostics mode, monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL COOKTOP
Model JGCP436HL00
Near Liberty Hill, TX 78642
Kayman
Job Details: 08/12/2021
Arrived onsite to install previously diagnosed parts . I installed the 2 burners in questions and caps. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM03
Near Wimberley, TX 78676
Brandon
Job Details: 08/12/2021
"Arrived on site to replace leaking filter head, after replacing unit tested good. I did find house shutoff valve leaking slightly, I informed customer of issue, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78681
Tommy
Job Details: 08/12/2021
Arrived onsite for dryer making squeaking noise. Replaced unit roller and unit belt as belt was fraying and roller wasnt turning as designed. Proceeded to test unit. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 08/12/2021
Arrived onsite for wall oven combo with power cord issues. Upon inspection I found the whip cord pulled out too far and wires exposed. I pushed the cord back into place and secured it with the bracket. The unit was not connected to power at the time of service so I was not able to test. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hutto, TX 78634
Cliff
Job Details: 08/12/2021
Arrived on site to diagnose a dryer with long dry times. Found high limit t-stat damaged due to previous airflow issue and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Leonardo
Job Details: 08/12/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Leonardo
Job Details: 08/12/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.