Iris - Buda, TX
Super profesional, and open to help me with somengthing that it das not on the list. I do really appresiate that!!
Jerry is excellent
Pooja - Austin, TX
great service, on time
Ken - Austin, TX
Roxana - Leander, TX
James was great! Very professional and explained everything to me.
Betty - Lakeway, TX
Young man was Polite, informative and on time!
Ty - Austin, TX
Leo went above expectations. Really appreciate it
Robert - Austin, TX
Great service. Whirlpool should give accurate info in regards to pricing.
Prompt, friendly, effective, and efficient
Hightower - Pflugerville, TX
Wes called before he arrived. He arrived when he said he would and within the scheduled window. He was friendly without being overbearing. He quickly diagnosed and clearly explained the issue. When he returned with the parts the following week, he fixed the problem quickly. Our fridge has been good as new ever since. We are very happy customers.
Luis - Buda, TX
I felt bad that the issue was a simple switch of the breaker. Kevin was able to isolate the issue quickly and get me going. Thanks
Valarie - Lampasas, TX
Meredith - Austin, TX
Linda - Wimberley, TX
Loved the service! I knew when to expect Brandon, he let me know when he was 15 min. out. He was very professional, knowledgeable and easy to talk to. Listened to what was happening and checked all the systems. Found the problem and replaced the part. Refrigerator works great now. No frozen foods in refrigerator. Thank you Brandon. Won’t hesitate to reference you!
Nancy - Wimberley, TX
Diego Gomez came to my home for a service call for my refrigerator as it wasn't defrosting. I had had a service man to my house on two previous occasions for the same issue. Diego diagnosed the problem and made the needed repairs very quickly. So far my refrigerator has maintained the proper temperature. I surely hope the problem has been resolved.
Jo - Marble Falls, TX
Connie - Georgetown, TX
Best service out there! On time, knowledgeable about issue and repair, genuinely nice.
JIM - Georgetown, TX
Repair order from maytag
Jeremy - Georgetown, TX
It is ridiculous that it cost me $99 for them to come out and diagnose what is wrong with my 1 year 3 mo. old washer. Then instead of applying that to my first hour of labor after they told me what I already knew, they charged another 1 hour labor fee. Was there less than 45 minutes and cost me 194.??.
Charlotte - Leander, TX
Jerry was very polite and did a magnificient job finding the problem and correcting it
Castle gate cir.
Mario - San Marcos, TX
I am the home owner and the tenant is the one that can give you the info you want.
Cheryl - Liberty Hill, TX
My washer is working like new again. So happy James identified the problem.
Cant fix the issue....
Donica - Copperas Cove, TX
I had this company out to fix a leak in my washing machine. He seemed like he knew what he was doing and told me that it was just the seal. He replaced it and said it was "all good" now. My first load of laundry (not a large load, I may add) it leaked. They sent the same guy back out to "FIX" it again.. He checked it, said there was no leak and left. Called it "all good" again. IT IS NOT FIXED. It is still leaking. Now I feel as though they do not seem to know much about what they're doing, or they're just to lazy to actually check all possible parts that could be leaking.
All around excellent service
Connor - Leander, TX
Knowledgable. Quick. Took the time to explain what needed to be done and how to prevent future problems
James - Austin, TX
Service technician was awesome!
Propane stove top
Steven - Lakeway, TX
Paul found the problem quickly and repaired right away. He also gave good advice on keeping the burners clean.
Diana - Pflugerville, TX
I was very impressed with the professionalism of my first contact with scheduling office and the technician, Tyler. Appliance Express is a very organized company.
Kimbra - Elgin, TX
They were professional, on time courteous and fixed the problems. Thank you!!!
Good professional service
Viola - Waco, TX
The technician answered my questions thoroughly and solved the problems with the Maytag refrigerator.
great service, awesome price!
Edward - Del Valle, TX
everything went smoothly. no complaints.
great service, on time
Ken - Austin, TX
Brian - Georgetown, TX
Still not working
Al - Temple, TX
After 2 visits trying to fix ice maker, still have problem. Waiting on third visit tomorrow to try again.
Tim - Driftwood, TX
Great appliance repair experience
Randall - Driftwood, TX
Great communication regarding the appointment. Technician was knowledgeable, professional and friendly. He was experienced enough to order additional circuit boards that could be the issue so the repair was completed in one visit following the initial visit to diagnose the problem.
Very friendly and knowledgeable
Travis - Canyon Lake, TX
Robert was a great help. He came prepared and was able to address the problem and also give some tips to help with daily use.
Nice guy, very personable
Jennifer - Georgetown, TX
Seemed very knowledgeable and was very nice.
Great service by a great technician!
Michell - Belton, TX
Steve was very, friendly, professional and knowledgeable about the issue with my appliance. He explained what he would be replacing and further explained the product needed to clean my appliance and the steps involved!
Regan - New Braunfels, TX
Rare service person these days.
John - Kyle, TX
Very professional, great customer service. Very high standard for other service persons to follow.
Richard - Austin, TX
Obviously well versed in problems with refrigerators
Sharon - Georgetown, TX
Learned a lot in an hour about my refrig. Can't thank him enough! Job well done.
Billy - Spring Branch, TX
Service was great! They were right on time. Great communication with parts that were ordered. Highly recommend and will use again!
Kennon - Round Rock, TX
Paul came and knew exactly how to replace the part required. He was very friendly and was very professional.
Marina - Lakeway, TX
Payl was excellent and so was the iffice staff whenever I called in. Thanks so very much!
Jason - Round Rock, TX
We needed an LED freezer lite for a year under warranty
Beverly - Marble Falls, TX
We had 2 other times someone came out during last 2 mos. Both times from Appliance Science. Same man did nothing 1st time & no show with no phone call 2nd time. Impacted our whole days. Disrespectful & rude. We are busy people! Thank You for 3rd visit to order part & 4th visit with results. That's what it's been like to move to Marble Falls, TX>Austin.
Jerrell - Kempner, TX
Lanetrice - Austin, TX
Fantastic, quick service
Dylan - Georgetown, TX
Jonathan was on time, respectful and worked efficiently to fix our appliance issue. He explained what the problem was, how to resolve it and was in and out within 30 minutes. Awesome customer service!
Thank You!!! You fixed my problem.
Dr. Danny - Cedar Creek, TX
Joseph is a real pro. He identified and fixed the problem right away. He is friendly and courteous. I enjoyed talking with him. He gave me some great money saving and maintenance tips to keep my washer going for years. I would request Joseph for any repairs I might need in the future.
Debra - Round Rock, TX
Tyler was awesome. He did everything he could to make sure my washer was fixed.
Nora - Austin, TX
Scott did a great job repairing or dishwasher. Initially our Home Warranty Insurance was called. They came out and told us it was under manufacture warranty. They contacted Appliance Express. Unfortunately despite sending an email model, serial number and part needed, Appliance Express did not arrive with the part so a delay of 4 days was incurred before the part was obtained and the machine repaired. Would have given a 5 star for convenience if they had arrived with the part and installed in on initial visit. Scott, however did an excellent job once the part arrived.
Emmie - Austin, TX
He was great. Thank you.
Tonya - Canyon Lake, TX
I had the best experience these folks r educated and professional true customer service
The repair technician was fantastic!
Andre - Dripping Springs, TX
Very helpful technician.
Christopher - Buda, TX
Theresa - Brenham, TX
Appliance Express was able to identify why our dryer wasn’t heating. Great customer service.
Thank you for taking care of us. Your team did an excellent job communicating progress of our dishwasher repair.
Amy - Leander, TX
Great service; right on time.
Roger - Georgetown, TX
Great Service. Very thorough.
Liz - Austin, TX
Technician took the time to explain what occurred and pointed out our vent hose had been crimped only allowing 60% air flow. Very thorough checkout. Professional and courteous.
Courteous and efficient
Debbie - Austin, TX
Leo replaced our oven door. He explained the work, took care to protect my counters and cabinets and quickly accomplished the task at hand. At the same time, he answered my questions about my new appliances and directed me on how to get the remaining issues resolved.
Karen - Copperas Cove, TX
Really thorough and informative
Don - Austin, TX
Leo showed up to investigate a burning smell coming from our KitchenAid dishwasher. He quickly checked over the entire unit before determining there was some food stuck against the heater coil.
Whirlpool Load and Go System
Jackie - Round Rock, TX
The issue was not resolved. Water continues to get into the soap dispenser. Soap dispenser issue identified at time of visit was not the problem. Cost is not applicable; still under warranty.
Cynthia - Temple, TX
Al was professional and courteous
Excellent service and a bit pricey.
Douglas - Austin, TX
Paul is a highly specialized, friendly & courteous technician.
Michele - Bastrop, TX
Joseph was the technician who came and fixed my washer. He was friendly, professional, respectful, and efficient. I asked him to explain to me what he was doing (just so I could understand - being a woman and all - lol) and he did, respectfully and with enthusiasm. He had had a long, busy scheduled day and my order was one of his last - but, I felt he gave my job his full attention, honesty, and best quality service. I appreciated that very much. Than you, Joseph!
Lucy - Taylor, TX
Repair of Washing Machine
Edwin - The Hills, TX
Brandon was professional and quick to solve the problem. He is a very good communicator and customer oriented.
Great Service tech. Polite and came during time specified! He fixed the problem quickly!
Jack - Round Rock, TX
See the previous answer!
Brandon Copeland review
Sheryl - Spicewood, TX
Brandon was punctual, let me know he was on his way and most of all fixed my two issues professionally.
Burney - Waco, TX
Don - Austin, TX
Hopefully the freezer is repaired this time. He replaced everything so we will see.
Jackie - Round Rock, TX
Cost not applicable; under service plan warranty
Constance - Driftwood, TX
Servicemen were great.. on time, courteous and most importantly, fixed problem. The 3 visits it took to fix my microwave was a bit frustrating (the need for a 2nd repair person, then incorrect part) but ultimately problem was resolved.
jerry stedman - Cedar Creek, TX
very very great service
Terry - New Braunfels, TX
Extremely knowledgeable and handled repair quickly. Also took damaged door to dispose of it.
Kurt - Austin, TX
He was great! Super helpful.
Maytag check up
Willard - Austin, TX
technician very efficient, prompt and knowledgeable about problem. will definitely use this company again.
Very positive experience
Patricia - West Lake Hills, TX
Kevin did an excellent job repairing our aging washing machine. He arrived promptly, dealt with the problem quickly and efficiently, and offered me very helpful advice on the life of our machine and options for a future replacement. I've had more than my share of irksome experiences with appliance repairmen in the past, but my dealings with Appliance Express have so far been uniformly positive.
Tamela - New Braunfels, TX
Robert was very friendly, knowledgeable, and efficient.
Gina - Buda, TX
Nestor - Killeen, TX
The tech was very friendly and helpful. Mr. Adrian was quick to fix the problem.
So far so good
Ankun - Round Rock, TX
Dishwasher can drain completely now.
Great service and knowledgeable
James - Austin, TX
Cliff was excellent
Great service, fast and professional
Jonathon - Killeen, TX
Jann - West Lake Hills, TX
Christopher - Copperas Cove, TX
Whirlpool Dishwasher Warranty Repair
Chris - Austin, TX
Moises - San Marcos, TX
Our technician was the most helpful person that has ever serviced our appliances. He was great and I am thankful he came to our rescue!
Thomas - Belton, TX
Jerry provided excellent service. He repaired my Maytag washer in good time and at a reasonable price. He also shared several tips to keep my machine running strong. Thanks, Appliance Express!
great customer service
Jennifer - San Marcos, TX
Robert and AJ, the trainee, did a great job talking through potential issues and working to resolve the problem. Ended up replacing the ice-maker and provided detailed service summary to me.
Michael - Austin, TX
The service technician was on time, friendly and highly professional.
Stan - Georgetown, TX
Great technician; knowledgeable, personable. Will definitely use your company again due to his level of service!
Highly competent reliable service.
Cedric - Lakeway, TX
Clif is a very knowledgeable technician who knew all about our Maytag branded appliance. And solved our gas leak problem.
Lou was great!
Kristine - Leander, TX
He was informative, clearly explained things and was respectful of my home.
Sharon - Woodway, TX
Waste of everyones time. Unable to adrdress the problem of a new Whirlpool oven installed in May 2018 that works intermittently. Oven stopped working(stays in preheating mode) Sunday thru Wednesday. Started working Wednesday evening before appointment on Thursday afternoon. Called Whirlpool service number(they are not the least interested) passes it to Appliance Express, Appliance Express has no answer,so they pass it back to Whirlpool.
Simon - Waco, TX
The technician in charge is very knowledgeable and friendly. The service is in a great professional manner.
Joyce - Buda, TX
Great service. Friendly, knowledgeable agent.
Leonard - Austin, TX
The tech was prompt, polite and efficient. Good experience!
Venkatagiri - Austin, TX
The issue is not fixed
Fareeduddin - Austin, TX
Bonnie - Waco, TX
Quick service. Microwave failure analyzed and fixed. Good job, Steve!
Best Service We've Ever Had!
Kurt - Leander, TX
We couldn't be more pleased with the OUTSTANDING professional SERVICE of Pau Ready and Appliance Express. Paul wen't the extra mile to diagnose and repair a complex issue involving 3 electronic parts. He is extremely competent, patient and friendly.
TM - Pflugerville, TX
On time, got it fixed, great service!
Richard - Austin, TX
Kevin arrived on time, immediately identified the problem and quickly fixed it. In and out in less than an hour! Don't really know about their prices since we're under warranty.
Wayne - Kingsland, TX
Completely satisfied with the service call.
SB - Austin, TX
Joseph was great and knew exactly what it would take to fix my washing machine when the other tech I hired from a different company didn’t.
Louis - Killeen, TX
the tech that has been here several times to put in new parts ,he knows his job ,he is knowlegable and do all test to get to the cause of no ice,he explains problems as he see them to me,he takes care not to damage applicane ,he cleans up afterwards,he is an outstanding rep of your company.
Grade A service!
Charlie - Austin, TX
Amazing service, friendly and fast.
Happy Home! Great JennAir service
Paula - Austin, TX
Cliff did a great job with securing our JennAir for great use!
Sue - Burnet, TX
I am very pleased with the service on my oven. It took Thomas a few seconds to find the issue with my oven. He replaced the heating unit and now everything works perfectly. He is very knowledgeable.
Give Lou a raise
Chad - Georgetown, TX
Lou deserves a raise. If I was his boss and had the authority to give Lou a raise I would do it in a heartbeat. On time. Found the problem (an easy one to overlook) and made the necessary correction. Had my dish washer up and running inside of 30 min. GIVE LOU A RAISE!!!!!
Vernon - Georgetown, TX
Gerry C. was very professional, knowledgeable, and resolved our problem quickly.
Max Khan - Lago Vista, TX
Greg - Waco, TX
Dude was friendly and fixed my busted washer quickly.
James was Great!
Marianne - Georgetown, TX
We were very pleased with James and his professionalism and knowledge!
Another quality service call
Chester - Burnet, TX
Thomas makes Apiancw express and the manufacturers look good. Very knowledgeable and steady in his troubleshooting approach. Well spoken and carries hisself well
Lauren - Austin, TX
Joe was awesome! Easily the best person I've ever had fix something at my house. He was very knowledgable and really took time to explain everything to me.
Adrian - Kyle, TX
Service was good
Five star service
Carroll - Georgetown, TX
Loved the professional service and solution.
Haley - Liberty Hill, TX
Thomas - Austin, TX
Appliance Express was quick to diagnose and fix the problem with our microwave. On-time and very courteous as well. Thanks!
Great, helpful service
Barndo - Bertram, TX
Good job, but the actual repair of my main is totally unreasonable. $700+ to fix a machine that I can purchases a brand new Whirlpool for that or a little plus.
Michael - Liberty Hill, TX
Donald - New Braunfels, TX
Diego is an awesome service technician. He listens, knows what he is talking about and is well spoken. Best service technician I have had at my house, ever. Thank you, Diego.
Professional and Informative Technician
good customer service
Leah - Burnet, TX
Service was good all three times, however, it was a little aggravating that they had to come back for a third appt.
Luis is the best!
Michelle - Austin, TX
Luis is fast, efficient and very knowledgeable.
513 Crockett Loop
Diana - Georgetown, TX
Rita - Austin, TX
Leo was polite, efficient and very knowledgable!
Great Technician, Great Service
Eduardo - Austin, TX
I really enjoyed the service of the highly skilled technician that fixed our dishwasher problem. He quickly determined the problem and recommended the next course of action. He explained everything very clearly and was very professional. Based upon this excellent experience I would highly recommend this technician and Appliance Express.
Robert - Austin, TX
"5th - Austin, TX
Quick, efficient and painless!
Paul - Austin, TX
They scheduling process was straight forward and reliable; Brandon called 45 min before to confirm and showed up on time; he diagnosed the problem, came prepared with the part already on the truck; and, was gone leaving me with a working washing machine in less than 15 min. what else could you ask for??
Lea - Florence, TX
He was on time, professional appearance, very knowledgeable and explained things very well.
Bianca - Leander, TX
Lou was great!!
Jose - Del Valle, TX
This is the second time I have had Appliance express service at my home. The tech was very professional and great at his job. I would not hesitate to recommend Appliance express to a friend.
Gina - Killeen, TX
Al was amazing, very professional yet personable. Will definitely let friends and family know to use Appliance Express.
Brandon - Cedar Park, TX
Lou was great! He showed up on time, fixed the problem, and gave us helpful hints on preventative maintenance on our dishwasher.
Timely service and a qick solutin.
Martin - Pflugerville, TX
Wes was right on time and provided the solution we needed in minimal time. Great professional service. Than you.
Ice Maker Repair
Monica - Austin, TX
Service man was very efficient and professional. He fixed the problem and even went above his job duty to help me move the ice maker back inside.
Leslie - Leander, TX
Jerry is fantastic- while our issue wasn’t resolved- it’s through no fault of his! Just a horrible appliance.
Chris - Dale, TX
Technician was extremely helpful and took the time to thoroughly explain everything.
Diego determined the problem with my Maytag washer in no time. He also fixed the problem fast and efficient.
Sandy - New Braunfels, TX
Christina - Lago Vista, TX
James was very professional and repaired the ice maker in our new refrigerator in a minimum amount of time. He did a great job.
Great experience all around
Edward - Austin, TX
This call was for a warranty repair for a newer washer. Scott did some detective work and discovered that we had a bad outlet that blew up the control computer in the washer. He replace the computer and told us how to have the outlet fixed so we would keep having the same problem. Would definitely call him again for any appliance repair.
James - Georgetown, TX
Tech very competent and accommodating
Kathryn - Georgetown, TX
Jerry provided excellent service with amazing concern for solving the problem. He is professional and extremely knowledgeable! Two thumbs up (more if I had more thumbs!)
Did a great job
Larry - Canyon Lake, TX
Jonathan - Georgetown, TX
Knowledgeable technician fixed dishwasher
D.B. - Round Rock, TX
Lou was very professional and experienced
Paul - Cedar Park, TX
Larry - Killeen, TX
Did a great job recommend this man and company for any appliance repair work highly recommended
Great friendly service
Jennifer - Kingsbury, TX
Robert was punctual, kind and knowledgeable. I highly reccomend these guys!!
Diego is a highly skilled professional who quickly analyzed and fixed the problem with my cook top. Fast, friendly and exceptional customer service! Highly recommended.
Jerry - Wimberley, TX
Kevin was great. First of all, he wore booties over his shoes when he came in so as not to track outside mud and dirt into the house. He took the time to go over every aspect of the reported problem to make sure I was happy with the work being done. He also answered any and all questions I had, not only about the refrigerator that I had him out for, but for the dishwasher as well. Wish I could have him come work on all of my appliance issues.
Excellent Service and Timely Repair
Shay - Austin, TX
We have an extended warranty contract with Lowes on several appliances we purchased from them. When our fridge/freezer stopped cooling a day before New Year's Eve, Lowes initially scheduled service with another firm that had the first available appointment...but they never showed up. So Lowes rescheduled them for the next day; but when we called the firm to confirm their arrival, we discovered they were closed the entire first week of January. It was a frustrating experience to have repairs scheduled with a company that wasn't even open yet still allowed Lowes to book appointments. On Thursday, Jan. 3, Lowes scheduled our repair with Appliance Express but said the first available appointment wasn't until Monday, Jan. 7. This time, we heard back directly from the repair service the same day we spoke with Lowes. Appliance Express was very proactive in confirming our scheduled repair and verifying our model and serial number...and I was pleasantly surprised when they said they could squeeze in our repair on Saturday, Jan. 5. They gave us a 3-hour service window, and Luis called us about 20 minutes before his arrival so we would know exactly when to expect him. Luis was very courteous, professional, and knowledgeable. He completed the repair in less than half an hour, carefully rolling our refrigerator onto a plastic mat to avoid scratching our wood floor and promptly identifying the problem (the starter). He had the correct replacement part on hand and quickly swapped it out...by the time he rolled the fridge back into place, it was working perfectly again. From scheduling and confirmation to the actual repair, Appliance Express (and technician Luis Morales) exceeded our expectations. It was such a contrast from the other firm that left clients hanging while they were on a week-long New Year's break. We were extremely satisfied with all aspects of our repair service and would recommend Appliance Express to others without hesitation. If we require another repair under warranty, we'll be sure to request Appliance Express; and if any of our other (out-of-warranty) appliances ever need repair, Appliance Express will be our first call. Thank you for providing 5-star/A+ service!
Kevin - Buda, TX
Tech was on time after calling ahead, as expected. Great job as he found the issue immediately and took care of it.
KitchenAid Dishwasher Repair
Brian - Austin, TX
Paul with Appliance Express did a great job repairing my dishwasher. He came with the right part and completed the entire job in less than 30 minutes. It's been working great since the repair. Zero hassle, zero problems. Thanks, Paul!
Excellent from start to finish!
Ritchie - New Braunfels, TX
I was very satisfied with everyone that I had dealings with. From making the appointment to getting the work completed - Well Done!
Patricia - Austin, TX
Very professional. Fixed my problem. Nice Attitude. Hope if I have another problem, he is the on that will come.
Lynn - Kingsland, TX
Tommy does a fantastic job
Good service. No cost, still in warranty.
Geraldine - Round Rock, TX
The microwave fan would not keep running when Lou was here. He thought it was repaired, but after he left it started acting up again.
James - Georgetown, TX
The technician was very good at diagnosing and fixing the problem. The service fee was exorbitant and will prevent me from using Appliance Express again.
Anthony - Killeen, TX
Amanda - Cedar Creek, TX
Bob - Horseshoe Bay, TX
honest and straight forward
Keith - Copperas Cove, TX
Cecelia - Austin, TX
The service was very professional, and Kevin was very courteous. He promptly identified the problem and got it fixed quickly. My appliance was still under warranty so there was not a charge.
Gary - Austin, TX
Clif is professional and knowledgeable and highly recommended.
Jody - Spicewood, TX
Austin - Austin, TX
Melody - Cedar Creek, TX
Dress - Austin, TX
Dish washer Repairs
John - Buda, TX
Competent and Courteous
Frances - Bee Cave, TX
Brandon came slightly prior to time scheduled, fixed the dishwasher in an efficient and timely manner, and was professional and courteous.
Richard - Austin, TX
Samantha - Manor, TX
I have used Appliance Express twice, and both times I had 0 issues. The experience was great, the technicians were knowledgeable, polite and prompt.
Freezer Ice Maker
Kayla - Bertram, TX
Stella - Austin, TX
Effective, punctual and polite
Notlob - Austin, TX
Mark - Blanco, TX
Showed up on time, was friendly, did a good job, then got out of our way.
Monica - Austin, TX
Dryer vent prob..knew exactly prob..fixed
Matthew - Pflugerville, TX
Knowledgeable, curtious and just pain awesome 🙂
Fast and timely
Charles - Austin, TX
Luis came on time, fixed me up quickly, and nuff said!
Ralph - New Braunfels, TX
Thank you for taking care of our appliance. You are so professional and timely.
Did a excelent jog in resolving the problem
Richard - Austin, TX
Andy - The Hills, TX
Please send paid invoice for microwave repair and estimate for gas stove repair
Mason - Wimberley, TX
Great job. Informative technician
Susan - Georgetown, TX
Prompt, courteous, informative and skilled technician. Would highly recommend!
Cindy - Austin, TX
Excellent service -covered shoes before coming into the house. Weather was horrible outside but he made his service call.
Alakh - Austin, TX
He didn't bore me as he made some jokes.
Melody - Austin, TX
Kevin was friendly, warm, and quick to fix the problem.
Amazing, friendly service
Jay - Austin, TX
Great Service - knowledgeable
Tammy - Austin, TX
Fast scheduling. Knowledgeable. Friendly. Explained what he was doing and got the job done quickly.
Melissa - New Braunfels, TX
Debbie - Austin, TX
Technician was friendly, courteous, and professional. The company kept me informed of delays due to bad weather, and Paul still made it to the house on time.
Lou did a great job
Bob - Leander, TX
Lou arrived with all the required parts to fix our refrigerator. He was very courteous, and professional. He did a great job ..
Lily - Austin, TX
Friendly, professional and knowledgeable
Blake - Cedar Park, TX
We had a positive experience with his service.
REFRIGERATOR JENN-AIR JBRFR30IGX00 "Arrived on site for customer complaint of unit making squeaking when closing door, and not sealing at top unless pushed closed. I found squeaking noise coming from bottom hinge, and unit not closing at top unless pushed shut. Ordering both hinges. ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11036493 (HINGE) and 1 W11233362 (HINGE)"
RANGE WHIRLPOOL KODE500ESS04 Arrived on site and found user interface is unresponsive, removed user interface and reset harness connections. After power cycling also found oven is set to Celsius. Corrected through tools and confirmed oven is now operating properly. Job complete"
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for not drying and found unit not air flowing. All else checks good but determined to be clog in venting. Advised customer on repair.
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on site to inspect refrigerator water dispenser and ice maker not dispensing water. Upon further inspection, I tested the water dispenser and found the water coming out but not like it should. Removed the filter and tested again and same results only less water. When I removed the filter, I found the filter head housing leaking water.. I removed and replaced the filter head and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site to install previous diagnosed parts. I gained access to the main control and the control panel, I replaced both new. I gained access to the damper control and replaced new. I tested the unit and it is operating as designed. Job complete."
WASHER AMANA NFW5800HW0 Arrived on site to diagnose a washer that is shaking at the beginning of spin cycles. Tested all parts and found no mechanical failures with washer at this time. Advised homeowner on balancing procedures for newer front load washers. No further repairs are needed and all is working properly at this time.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to replace compressor and filter dryer for refrigerators. Replaced both parts and pulled vacuum on unit. Charged unit with 4.5 ounces of refrigerant. All is working properly at this time. No leaks were found at time of service.
WASHER WHIRLPOOL WFW72HEDW0 "Arrived onsite for unit having F3E1 error code. Put unit in diagnostic. Got F3E1, F5E2, F5E4, F6E3. Found ACU and switch needed to be replaced. Got authorization from landlord.mReplaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete.
DRYER AMANA NED4655EW "Arrived on site to inspect dryer for not heating upon inspection found the element not heating while operating, checked for continuity and voltages, found 120 got to element before being cut off by thermostat, harness also damaged. Ordering correct parts. Office to reschedule ; ordrng 1 3387134 (THERMISTOR ) and 1 W10745655 (HARNESS )"
REFRIGERATOR WHIRLPOOL GI5SVAXV00 "Arrived on site to install previous diagnosed part. Removed failed starting device and installed new. Tested amp draw to compressor and found within range. Tested all other operations. All tested good, no water leaks detected.
WASHER WHIRLPOOL WFW86HEBC1 "Arrived to inspect front load washer errors.Found the following codes F3E1, F6E3 and F9E1 long drain error.Disassembled and disconnected the pressure hose and cleared it.Found the drain hose to the wall was in the drain approximately 3 feet with little to no air gap for an idea draining.I ran diagnostics test mode and unit tested as designed without errors.I zip tied the drain hose to the hot water valve with enough room for an adequate airgap.Ran a quick wash cycle and unit tested as designed.Cleaned out the drain holes in the front of the bellow to allow proper draining after wash cycle.All water lines were dry at the end of service.Job complete"
DISHWASHER KITCHENAID KUDE70FXSS4 "Arrived on site to diagnose one dishwasher not running, and having to be consistently reset. Perfor,d diagnostic and found errors F4E1 wash motor no comm, F9E2 diverter stuck on,F6E6 water too cool, F8E1 slow drain. Ran unit in diagnostic cycle and heard was motor make one loud spray, and never made any other noise. Provided estimate to customer for a new sump and motor, and also may need a control due to the number of errors present and having to reset.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site , replace light switch . All checked normal no water leaks detected at time of service . Job complete ."
WASHER WHIRLPOOL WTW5105HW0 "Called Whirlpool Tech line and spoke RICH SR#7728352924.Advised to replace the latch.Removed and replaced the latch, reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the console and main control failures, I removed and replaced both and tested. Unit is operating as designed. Customer was connecting unit to WiFi. Job completed"
DRYER MAYTAG MEDC215EW1 Arrived onsite for unit making noise during operation. Tested unit. Found that drum was not touching back wall causing noise issues. Back wall was out of alignment. Let customer know.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect fridge for icemaker sounds and broken handle, checked Icemaker sound and found the door sound is what the customer was hearing, fixed handle and checked for problems. No problems found. Complete"
VENTHOOD KITCHENAID KXD4636YSS4 Arrived onsite for the vent hood not working. During testing found that the fan motor tested good. Vent motor tested fine. Found that there are about five micro switches that play a factor with fan motor coming on and fan speeds. Along with the push button. Quoted customer for micro switch assembly and push button. ; ordrng 1 W10833182 (covr-swtch) and 1 W11088943 (cntrl-elec) and 1 W11097349 (covr-swtch) and 1 W11098806 (switch) and 1 WPW10398341 (switch)
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for fresh food not defrosting. Replaced defrost and side thermistor,secured thermistor to correct location on suction line using foil tape and a zip,installed a new fan scroll. Ran diagnostics checked air flow good,changed defrost setting to basic.m"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite to replace fan support. Replaced support, tested unit and unit functions correctly. Job complete."
DRYER GE GTD42EASJ2WW Arrived onsite for a dryer that after it was moved and installed it started making a loud screeching noise when turned on. I found the drum hitting the sheet metal on the blower housing causing the noise. I inspected the base in the front under the motor and blower housing and found it dented up causing the issue. The upper bearing assembly is worn also. The unit will need two men and scheduled for 2 hours to make repairs.
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 "Arrived on site and installed new ice maker, valve and tubes. Sealed tube opening and tested operation. Unit tests good. Job complete"
RANGE AMANA AGR4230BAB3 Arrived onsite for range with FL burner not igniting I inspected hat burner and could not get it to light I removed the burner head and replaced with new and the burner will light 9 out of 10 times. I am ordering (WPW10636224) burner head (WP98017461) cap (WPW10209657) ignitor (WP98017348) orifice.. ; ordrng 1 WP98017348 (orifice) and 1 WP98017461 (cap-burner) and 1 WPW10209657 (igntr-surf) and 1 WPW10636224 (burnr-top)
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for a dishwasher that is not working. Ms stated sometimes it just shuts off and nothing responds. I ran the diagnostics cycle and found no stored error codes. I found the u it shutting off as soon as the vent fan started. The motor is shorting out. I found the pro wash selection on the control panel not working. I replaced the control panel and the vent fan. I ran the auto diagnostics cycle again and the unit worked as designed. Call complete.
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived on site to inspect refrigerator with no water dispensing. Upon further inspection, customer advised that the unit isn’t making ice or dispensing water. I removed the toe plate key the wiring at the bottom left hinge and it was good. I tested the water dispenser and could hear the valve working, but still no water. I disconnected the water line at the bottom left hinge area and tested the dispenser and a little bit of water came out but then stopped. I removed the filter and tested the water dispenser and water came out. Customer advised it’s a new filter. Due to the prescreened part I was sent with wing defective, I am ordering another housing and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service No water leaks observed during service and water to the unit was turned off for safety.; ordrng 1 WPW10238123 (housing)"
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to test unit for unit spraying grease. Test unit and found unit not venting out and found fan working as designed at this time.
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site and inspected washer and found sudsing saved error codes, adjusted load and go detergent dispenser per techline recommendation and discussed correct loading and specific wash options. Washer is operating properly, job complete 7728358550"
DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer that won’t power on. Inspected unit and work area. Remove the cover for terminal block to test voltage and found terminal block blown and singed at the L1 connector on the dryer side. Replace terminal block (from truck stock) and spliced wire with new connector from terminal block kit. Reassembled and advised customer to get a new power cord before operating machine. Unit is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site and inspected refrigerator and found condenser fan assembly is destroyed. Found damage to the left-hand side of the refrigerator cabinet and evidence of something impacted the compressor and glanced off to crush condensor fan assembly. Reported condition of refrigerator t No water leaks from connections at time of service
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for fridge lights not working. I inspected the unit and work area. I found the freezer light not working and the fresh food lights dim. The customer agreed. I replaced the freezer led and all the lights came on bright. Customer paid in full with credit card.
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite to test unit for leaks. Tested unit and found leak coming from torn bellow. Replaced bellow, tested unit and unit does not leak. Job complete"
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to install previously ordered parts for dishwasher. Installed new control and tested unit. Found drain pump and all other components fully functional. No further repairs are needed and no leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Arrived onsite for refrigerator not making ice. Tested system. Found ice maker frozen. Defrosted ice maker. Tested system. Everything works as designed. Job complete.
WASHER MAYTAG MVWX655DW1 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected.
COOKTOP WHIRLPOOL WFE525S0JS0 Arrived onsite for cooktop with LR element not coming on but the cooktop on indicator light illuminated. I removed the glass cooktop and inspected that element. I found a visible break/short in the coils of that element. I replaced the surface element and the unit is working as designed. Job complete.
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to inspect dishwasher gasket falling off. Upon further inspection, I found the gasket secured on the sides, but hanging down from the top. I inspected the gasket and found it torn on the left side. I put the gasket back into place and test3d the upper rack sliding it out and back in and found that the left side of the upper rack is snagging the gasket when sliding the rack out. I removed and replaced the gasket and adjusted the upper rack to where it would clear the sides of the tub when sliding in and out. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived onsite and found unit had electrical issue at block. Repaired unit. All checks good. Operating as designed.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived onsite to replace LF valve. Replaced valve, tested unit and unit functions correctly. No issues with flames. Job complete."
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for a refrigerator not cooling properly and no ice. Upon arrival I found the ice bin full and both compartments at temp. Mr stated that when it first happened the RC coil had some frost on it coming out of the lower vents on the evaporator cover but he cleared the frost. I found the unit working as designed but explained to mr that I would set the unit to an 8 hour defrost instead of the adaptive defrost to see if this helps. I changed the defrost setting. Call complete.
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer making a noise and having a burning smell. I inspected the unit and work area. I gained access to the inside of the dryer cabinet and found rubber shavings from the guide wheels. I vacuumed out the rubber shavings from the dryer and replaced the belt, guide wheels and pulley. I inspected the heating element and found nothing burning on the element. I spoke with customer about what I found inside the unit. Job complete."
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site to install previous diagnosed part. I removed the damaged door and replaced with new. I inspected the door and found no imperfections. The customer inspected and agreed. Job complete.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for the ice maker not working. I gained access to the ice maker and tried to jump it, the ice maker won’t harvest. I quoted the customer for the ice maker. I installed the new ice maker and jumped it the ice maker harvested and did not fill with water. I installed the new valve and tested the unit. The unit is operating as designed. Job complete no water leaks detected."
WASHER WHIRLPOOL WFC8090GX0 Arrived on site and installed new pump. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 "Arrived on site for cooling issue. Unit off,hit upper control box,unit powered on,diagnosed a defective thermostat. Replaced defective thermostat
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washer tripping breaker . Found cap had fallen down and broke a wire so every time washer would go into spin it would trip breaker . Replaced cap and fixed wire . Ran calibration and diagnostics,all checked normal . No water leaks detected at time of service. Job complete ."
REFRIGERATOR WHIRLPOOL GI6SDRXXY00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I saw water on the floor and it appeared to be coming from the unit. I checked the temps in the FC section ad it was 2 degrees. I checked the RC section and found a block of ice at the bottom the RC section. I found at the back right corner where it appeared that water was dripping from the waterbox area. I removed the waterbox cover and tested the water dispenser and when I tested the dispenser, the ice maker cycled water and water began to leak from the back of the waterbox at the top where the ice maker fill tube comes out of the cabinet. I found that the ice maker fill tube had popped out of the cabinet at the top of ice maker at the back left corner. Using some permagum and foil tape, I was able to secure the fill tube in its space and used the foil tape to hold it being as the cover was missing. I cleared the ice and retested the ice maker and it is operati
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostic and everything checks fine. Ran an automatic test cycle and a calibration cycle and both passed properly. Customer is letting washer fill before adding clothing. Discussed correct loading procedure, correct soap usage, and noise expectations with customer. No further repair is required at this time, no water leaks from connections at time of service, job complete"
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found it is heating properly but there is no airflow through screen. Removed send hose from rear of dryer and airflow has returned. Went to the exterior will need to be cleared/cleaned before dryer should be used again. No further repair is required at this time, job complete"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose refrigerator with light out in freezer and top lights in RC. Performed diagnostic and found freezer LeD out. Replaced freezer Led. Retested and all lights are now on as designed. Call complete.
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave door being damaged. I inspected the unit and work area. I found the door scratched. I removed the damaged door and replaced with new. I tested the units operation and it functions as designed. I set the clocks on the range and microwave. Job complete.
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site to diagnose dishwasher with report of leaking coming from door. Customer informed me this has only happened once so far and hasn’t happened Since, and additional cycles have been run. Ran diagnostic cycle and could not see any leaking.opened door and saw a large amount of suds built up in the tub. Unit is likely running suds over the floor pan due to the large amount of buildup in the tub. Advised customer to run a cleaner through unit to break down soap and this should resolve any leaks. Call complete."
RANGE WHIRLPOOL WFG515S0JB0 Arrived onsite for previous diagnosed parts. Replaced burner head. Tested system. Everything works as designed. Job complete.
RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite for range not igniting in preheat. I inspected the unit and found the oven section ignitor was warped and not making connection to ignite the manifold. I replaced the ignitor and the unit is working as designed. Job complete.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for upper rack falling down . Found right side rail broken at weld . Replaced both rails . No charge per service pointer . No water leaks detected at time of service.job complete .
DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for sounds, upon inspection found the console dead, 10 volts to console with no lights, ordering console and harness. Office to reschedule ; ordrng 1 W11160620 (HARNESS) and 1 W11314470 (CONSOLE )"
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for control panel to unit have damage. Looked at panel. Saw damage. Replaced panel. No issues at this time. Job complete
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged handles. Replaced all handles
REFRIGERATOR GE GSS23GGKNCWW Arrived on site to perform sealed system repair for refrigerator. Replaced locked up compressor and filter dryer. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
DISHWASHER WHIRLPOOL JDB9200CWX3 "Arrived on site to replace tracks, I could not pull unit out due to wood trim piece not allowing unit to be removed, customer is going to have someone remove wood trim to make unit accessible. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 2 W10546503 (adjuster)s"
WASHER MAYTAG N/A111 "Arrived on site for customer complaint of unit not completing cycle, found error codes F5e3 f6e2,
WASHER MAYTAG MVWB865GW0 "Arrived on site and tested operation. Found drain pump not energizing. Inspected pump and found harness to pump broken. Found pump has broken off of tub due to off balanced condition. Unit will need new harness, tub, gear case and drain pump to repair. Office to schedule return services for 2 hours; ordrng 1 W10811956 (GEARCASE) and 1 W11219115 (TUB) and 1 W11409746 (HARNESS)"
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for range that is not heating. Inspected unit and work area. Customer advised the issue is not with he unit honor heating but wi5 the unit showing an error code every time they try to use it. Inspected unit and found an error code of F1 E0 (main control fault). Unplugged unit and power cycled unit. Removed error code and tested unit in a back cycle. Unit ran as designed. I called Techline and spoke to Steve SR# 7728348742. He advised anytime you get that code on this unit, we need to replace the control and clearing error codes and/or power cycling the unit won’t completely fix the issue. Ordering control board and will return . ; ordrng 1 W11314391 (cntrl-elec)"
WASHER MAYTAG MHW6630HW0 Arrived on site for washer that had a leak and was giving a low flow error code according to customer. After speaking with the customer they did state that the washer only leak one time since our last repair and it was a very small amount of water and that it has not done it since it is very possible at this point that the water was just a little bit of residual water left over from initial repair of drain pump after running multiple diagnostic test on the machine I could not find any leaks anywhere occurring at any point during the wash cycles. As for the low flow Error code I put the machine in the diagnostics and found an F8E1 area code stating that the cold water inlet valve was having a problem I’ll check the connections on the wall and found that the wall connections were turned halfway off so I adjusted water cut off valves I also reset the machine and cleared out the area codes and found that the machine was working perfectly fine at this point with no
WASHER WHIRLPOOL WTW4915EW2
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to test unit for damaged panel. Found 4108 was not damaged job complete
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit leaking. Test unit and found drain hose connection had come loose. Secured connection test unit and unit test good job complete.
WASHER MAYTAG Mvwb700vq0 "Arrived on site for customer complaint of loud noise and unit not spinning properly, found loose bolt on rotor, as well as tub bearings going out. I put unit into diagnostic mode, found basket would not engage to spin cycle, I removed inner basket, found lots of oil from bearing and worn out hub. I tightened the loose nut on rotor, ordering outer tub with bearings and hub. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10128830 (tub/drive shaft assy)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for damaged ui. Installed a new ui control tested ui operations good.
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived to inspect microwave light not turning off.Confirmed the complaint and removed and replaced control.Job complete
REFRIGERATOR GE HA10TG31SS "Arrived on site to diagnose refrigerator that customer said was still feeling hot. On arrival customer informed me another company has come out prior and performed the pointer WR49X30819-Compressor-Electricals-and-Condensate-Pan-Kit. This pertains to reducing the heat levels. Checked unit and everything feels cool to the touch with no indication of any unit part failures. Called and talked to CS in office for any advice and there is no repair that needs to be made on the unit, all is working as designed at this time. Call complete."
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is shaking abnormally during spin cycles. Tested unit and found suspension worn due to unbalanced hub assembly. Hub will need to be replaced to complete repairs. I replace suspension today.; ordrng 1 W10528947 (drive hub kit)
REFRIGERATOR GE TFX28PBBAWW Arrived onsite to test unit despiser pad being stuck. Need to order display panel and dispenser pad.. ; saved tckt
DRYER MAYTAG MEDB835DW4 "Arrived on site to inspect dryer for loud scraping noises, upon inspection found the wheels screeching and making loud noises. Replaced wheels. No problems found. Complete"
WASHER MAYTAG MHW5630HC0 Arrived on site to install previous diagnosed parts. Removed dispenser and installed new. Removed failed control and installed new. Tested unit and found no response from UI. Checked terminal connector and found correct. Removed new control and installed old and tested. Found voltage going to UI and no response from UI. Will need to replace UI with control. Office to schedule appointment when ETA is available.; ordrng 1 W11322901 (CONTROL) and 1 W11325569 (CONTROL)
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site for dishwasher not irking. I inspected the unit and work area. Customer stated the dishwasher isn’t filling with water and the only reason it has water in it right now is from wet dishes. I tried to drain the unit but the drain pump wouldn’t come on. I pulled the connector from the drain pump and found no voltage going to the drain pump indicating the control is bad. I replaced the main control and tested the unit. The unit is now operating as designed no water Leaks detected.
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived to inspect dishwasher not cleaning dishes..All water lines were dry at the time of service.Job complete
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to inspect wall oven not heating.Confirmed the complaint and ran diagnostics test and unit displayed the F8E0 Upper cool fan speed error.Called Whirlpool Tech line and spoke with RICH hull sensor in the blower fan is misreading back to the board causing the error.SR# 7728343671Ordering the blower (W11248652) which is an expart. Office to reschedule with customer for return service.Job complete ; ordrng 1 W11248652 (BLOWER)
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job to replace motor,shaft and control. Replaced parts and icemaker despiser is fully operational. The unit still requires drawer wire harness, need to order part. Office to reschedule. Send RP.; ordrng 1 W11397195 (HARNESS)"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "(JJ) Arrived on site for fridge FC icemaker not producing ice. Attempted to perform diagnosis and was not able to get unit into diagnosis mode. Powered unit off at circuit breaker and performed diagnostics mode. After several attempts it went into test mode. Icemaker thermistor was opened. Removed ice,alter and measured icemaker resistance and found thermistor open.. Installed new ice,aker. Tested icemaker harvest and fill cycles. No water leaks detected during service.
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site and tested operation. Customer stated that the unit will finish a cycle and randomly trip breaker while not in use. Found no fault codes in memes and all functions test good in diagnostics. Found control very hot after diagnostics has ended and there is a capacitor on the control that has visibly failed. Installed new control W10866124 and tested operation. Unit tests good. Job complete
REFRIGERATOR WHIRLPOOL WRS321SDHV "Arrived on site for refrigerator that is not cooling and is making a clicking sound. Inspected unit and work area. Found unit evaporator fans running but the compressor not running. Removed back cover and found condenser fan not plugged in. The compressor was hot to touch and heard the unit try to start the compressor. Customer stated that that was the sound she was hearing. Tested starting device and found starting device and failed. Replaced starting device and plugged in condenser fan. Compressor was too hot for it to kick on. I advise the customer to give the unit 24 hours to cool down before plugging it back in. Advised that if the issue continues to persist, they would most likely be an issue with a sealed system due to the unit not running with the condenser fan for a year and a half and compressor not kicking on. Customer will call back if further issues persist. Call complete."
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test unit for smell. Tested unit found unit not draining correctly tested drain pump. Drain pump not functioning properly. Replaced drain pump. Tested unit, unit working good. No leaks detected. Job complete."
DRYER WHIRLPOOL WED49STBW1 Arrived on site to replace previously ordered parts for the dryer. Inspected unit prior to replacing parts and found external vent on home 100% restricted. Informed homeowner of findings and showed them restriction on roof. Homeowner removed screen from dryer vent and removed a brick of lint from roof vent housing. Verified improved airflow at dryer but informed homeowner that vent may still be partially restricted and recommended professional duct cleaning company to fully resolve issue. No further repairs are needed on dryer and dryer is operating properly at this time.
REFRIGERATOR GE GTS16DTHCRWW Arrived to inspect a refrigerator in the garage that was not maintaining temperatures.Confirmed the complaint and found the unit will need a compressor repair.No water hooked up to unit.Job complete
WASHER MAYTAG MVWX655DW1 Arrived onsite for a washer with the wash cycle not working correctly. I found the wash plate bolt loose causing the wash plate teeth to get rounded off and not turn with the shaft. I tightened the bolt to get the customer by washing light loads until we can return and replace the wash plate and bolt. Ordering W10902814 washplate & W10752187 screw. ; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)
MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived onsite for microwave sparking and not heating. Tested system. Found capacitor, mag and diode faulty from grease build up.
OVEN WHIRLPOOL WOS51EC7HS01 Arrived onsite to replace blower and control. Replaced blower and tested unit and unit heating to 350 degrees and fan is operational. No error codes appeared. Job complete.
DISHWASHER WHIRLPOOL MDB4949SDM2 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not running. After replacement test operation wash motor working properly and no leaks detected. Job complete.
WASHER WHIRLPOOL WTW4950HW1 "Arrived onsite for a washer that got louder, wasn’t spinning out, the belt came off and oil was everywhere. I found the gearcase leaking oil and the shield, cam and belt saturated in oil. The shield screws were stripped. I replaced the gearcase, cam, and belt. I found the motor cooling fan loose and slipping on the shaft. The cooling fan won’t get tight enough until it hits the motor housing. The motor, shield, and screws will need to be replaced. I calibrated the control and tested the unit in auto and manual high speed spin. The motor is making a squeaking noise on high speed spin and I suspect the cooling fan blade is causing this noise. Ordering W10832724 drive motor, W11409708 shield, & 2EA WP22001995 screw. ordrng 1 W10832724 (drive motor) and 1 W11409708 (SHIELD ) and 2 WP22001995 (screw)s"
DISHWASHER FRIGIDAIRE LFID2459VF1A "Arrived onsite to replace control panel. Replaced panel, tested unit and unit starts and functions correctly. No leaks detected at this time. Job complete."
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not dispensing soap. Tested and inspected unit and found failed dispenser. Attempted to remove failed part and replaced with new and found new dispenser broken in box. Ordering needed part as well control and dispenser motor in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10862190 (dispenser) and 1 W10864049 (cntrl-elec) and 1 W11201293 (cntrl-elec) and 1 WPW10352973 (switch-dis)
DRYER WHIRLPOOL MEDX655DW0 Arrived onsite for a dryer not heating. I tested the unit and found it working properly when set on time dry but not heating when the unit was set to the sensor dry selections. The timer needs to be replaced. Call complete.
WASHER WHIRLPOOL MVWX655DW0 "Arrived on site and inspected washer and found basket is seized it will not separate from gearcase, also found wash plate hub/center is deteriorated and will need to be replaced.
RANGE WHIRLPOOL WFG975H0HZ0 "Arrived on site for range burner going out at low. Another burner keeps clicking when not on ignite and oven temperature not heating properly. Tested and inspected unit and found burner flame too low, adjusted flame also found failed switch harness, control and temperature sensor. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11233074 (harns-wire) and 1 W11284302 (cntrl-elec) and 1 WPW10181986 (sensor)"
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for unit not draining. Test unit and found glass stuck In drain motor. Removed drain motor and removed glass. Test unit and unit drain correctly.
WASHER MAYTAG MHW5630HC0 Arrived onsite for the washer not working properly. During inspection found that the two front damper shocks are broken and the drain pump is loose and external drain hose is missing . Will need to order parts and office to schedule.; ordrng 1 W11281268 (hose) and 4 W11316663 (grommet)s and 4 W11316664 (pin)s and 4 W11316766 (DAMPER )s
DISHWASHER WHIRLPOOL WDT730PAHZ Arrived onsite for the dishwasher upper rack wheel came off. During testing found that the upper railing wheel had broke off. Installed new adjuster kit and tested good. Complete
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to diagnose a microwave oven combination with a microwave that will not operate and an oven that will not go above 175°. Found oven set to Celsius. Reset oven to register Fahrenheit. Microwave will need appliance manager, fuse, and filter board to complete repair..; ordrng 1 W10915648 (cntrl-elec) and 1 W11188752 (FUSE) and 1 W11398764 (FILTER BOARD)"
MICROWAVE WHIRLPOOL WMH31017HB3 Arrived on site to check microwave and for light not working tested and inspected unit and found failed light housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
FREEZER THERMADOR T18ID800LP/09
REFRIGERATOR LG LFX31925ST/00 Arrived onsite for the refrigerator freezer has frost build up. During testing found that the freezer door gasket had came off causing the freezer door to not shut all the way and seal properly causing the frost build up in the freezer. Adjusted freezer door gasket and freezer door tested good and is now sealing properly. Complete
REFRIGERATOR GE GFE29HSDCSS "Arrived on site for no cool. Compressor making loud noise,removed compressor found failed condenser fan motor and defective compressor. Replaced compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Ordering a new fan motorSEE STICKY NOTE; ordrng 1 SEENOTE (PER CS PREV TECH WILL NEED TO RETURN TO INSTALL PART (ND)) and 1 WR60X10358 (CONDENSER FAN)"
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site and inspected refrigerator and found water droplets on the ceiling of the freezer. Spoke with tech line and this is not a known issue. Tech line recommended adding silicone around the perimeter of the fresh food in the freezer section where the liner meets the outer cabinet. After completing this request to the customer monitor refrigerator, took pictures of frozen water droplets. 7728348017"
REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water valve seeping into icemaker compartment causing it to freeze over Icemaker fill chute. Valve will need to be replaced to complete repairs. ordrng 1 WPW10312696 (water inlet valve)
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived to inspect refrigerator lighting issues.Confirmed the complaint and found the freezer led was not working, which directly contributed to the refrigerator lighting issues.Removed and replaced the freezer led and unit now operates as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave sparking. Tested and inspected unit and found failed diode. Removed failed part and replaced with new. Tested unit and found switches bad and blew fuse. Ordering needed parts as well as high voltage parts needed. Office to schedule return trip. Left unit unplugged and advised customer not to attempt to use.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W10138793 (fuse)s and 1 W10836753 (transformr) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11256462 (diode) and 1 W11342846 (CONTROL ) and 1 WPW10531156 (filter)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site o install previous diagnosed part. I r over the torn door gasket and replaced with new. I ensured the door is sealing properly. No water leaks detected.
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to inspect washer controls not working. Upon further inspection, I placed the unit in diagnostics show error code F7E5. Cleared the code and continued with testing. When the unit got to spin mode, I could hear something rubbing underneath at the rotor/stator area. I removed the rotor, stator and clutch and found where the slider was badly rubbing on the clutch. I found some metal shavings on the clutch and slider. Removed and replaced the clutch and retested and the unit continues to rub. I am ordering the gearcase, slider, clutch and CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service. I recommended that the customer not use the unit to prevent any further damage.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
MICROWAVE GE CEB1599SJ2SS "Arrived onsite to replace control display that customer received from GE. Replaced control, tested unit and unit is fully functioning, display is fully lit. Job complete."
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site for washer not operating properly. Tested and inspected unit and found new control bad out of box, and failed drain pump. Ordering needed parts as well as harness and switches in case needed. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged and instructed customer not to use until repairs are done. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11255099 (HARNESS ) and 1 W11399433 (CONTROL ) and 1 W11399437 (DRAIN PUMP ) and 1 WP353244 (pressure switch hose) and 1 WPW10285511 (cycle select switch) and 1 WPW10285517 (cycle select switch) and 1 WPW10285518 (cycle select switch)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found fresh food is still 60° and freezer is still -8° spoke with tech line again they recommended replacing high voltage control board. Disconnected refrigerator from power and replaced board and requested that customer monitor refrigerator for correct operation, job complete"
DRYER GE GUD27ESSM0WW Arrived onsite for dryer with condensation build up after loads. Upon inspection I found the front lent trap full of lent under the lent screen. This being a stacked unit I advised the customer to have someone come out and have vents and vent hose cleaned because the unit is working as designed at this time and vents haven’t been cleaned in 2 years. Job complete.
COOKTOP KITCHENAID KGCK366VSS01 Arrived on site to test unit for unit smoking. Test unit and found ignitor harness wires melted. Ordering new switch harness WP4456901 ; ordrng 1 WP4456901 (SWITCH HARNESS )
RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for range smelling like gas. I inspected the unit and work area. I tested the burners and found the operating as designed with no smell. I tested the bake on the oven and let the oven preheat to 350 degrees to see if the unit is cycling properly. The unit is operating as designed, no gas leaks detected. I spoke to the customer about how the gas range operates."
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for fridge compartment freezing food. I inspected the unit and work area. I found the top vent blocked from allowing air flow to the thermistor. I entered into diagnostics mode and found none of the fans coming on when called for. I exited diagnostics mode and found the vap fan and ice box fan working. I replaced the fridge thermistor, I am ordering the control UI W11043015 to complete the repair. I spoke with the customer about proper air flow for the unit. The office will reschedule, due to the part having to come from the vendor.; ordrng 1 W11043015 (panel-ui)"
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to inspect washer for not cycling, upon inspection found the middle screw not attached along with error codes for overload and motor fault, ran tests on all parts of motor and found no issues other then no movement on agitation due to screw issues. Retightened screw and tested, agitation made loud noise. Will need gearcase and motor. ; ordrng 1 W10006481 (GEARCASE) and 1 W10006487 (MOTOR)"
RANGE GE JGBS66REK4SS "Arrived on site for range being very hot to the touch . Customers main concern was broiler panel door being extremely hot. Found aluminum foil on bottom of oven blocking vent holes . Ran unit for about 30 mins with temp checks ,all with in specs . Call tech line to confirm and document. No gas leaks detected at time of service . Job complete . Sr 04148609"
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to test unit for unit not heating. Tested unit, found no error codes on control board. Turned heating element on, heating element working as designed. Found customer not using jetdry . Advised customer to use jetdry to dry better.
REFRIGERATOR WHIRLPOOL ED25CQXFB02 Arrived onsite for the refrigerator not making ice and leaking. Installed new water valve and ice maker assembly. Tested and valve and ice maker worked good and ice maker filled with water and no leaks detected. Complete
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range that would not heat the oven after running diagnostics I found an F9 error code which stated that there was a miss wired or improperly wired system it within the oven somewhere between the outlet and all the way up into the control board in each individual other hardware piece I could not find a miss placed wire or improperly connecting wire the outlet itself was giving 240 V as it should and the terminal block and wiring system more intact both elements pass the continuity test and the thermostat and fuses all past ohm tests. Upon further inspection I found that the control board on this unit was also no longer sending power to the bake element when you try to turn it on we will need to return with the control board. ; ordrng 1 W11122555 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of frost in freezer, found no frost at time of service, temperatures tested good, customer may have left door cracked open without realizing. Unit tested good."
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for wall oven not turning off. I inspected the unit and work area. I found no fault codes. But the unit was turning the light on and off and the time was changing while I was there. I found the unit not connected to the WiFi. I got the unit connected to the wifi, the customer has the whirlpool app on her husband’s phone, and he is not home. I spoke to the customer about going to account settings in the application and changing the zip code to the 9 digit format, 78665-2126. This will correct the issues with the oven. Job complete."
RANGE JENN-AIR JDRP548HL00 "Arrived on site and inspected range and found blower fans are not running, found no saved error codes in diagnostics. Replaced main control and one blower and this did not correct issue. Spoke with techline, CS, DW, and SW and found relay expansion board is needed to correct issue. Two technicians are not needed expansion board is behind kickplate 7728343206; ordrng 1 W10890116 (RELAY EXPANSION BOARD )"
WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of unit not powering on, found failed UI console,
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer that was not heating properly. After disassembling dryer and testing out the heating element as well as for fuses and other hardware to ensure that everything was functioning properly I found that the little white thermal fuse that to text airflow out of the dryer had broken. This was due to the venting inside the wall of the house being clogged I instructed customer that they will need to get a dryer vent cleaning done before they are able to run the dryer again safely I also replace the thermal fuse been retested the dryer and everything is functioning as designed. Call complete
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for ice dispenser issues. Tested dispenser,adjusted shaft on ice bin,adjusted solenoid motor unit working as designed."
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found saved error code F8E1 multiple times, Set washer into a diagnostic cycle and found no incoming cold water. Found cold water is turned off at source, after correcting water supply washer will now complete a diagnostic cycle. No further repairs required at this time, job complete"
OVEN WHIRLPOOL RBS305PVS02 Arrived onsite for oven door visible crack. Upon inspection I found the obvious crack in the glass. I replaced the inner glass panel and the unit is working as designed. Job complete.
MICROWAVE JENN-AIR JMV8208CS3 Arrived on site for microwave making popping sound and having a burnt smell. Performed diagnostics mode and found unit consistently popping. Gained access to control and inspected inside of unit. Called Whirlpool tech support and attempted to do live tech support call but was having connection issues. Sent pictures directly to Ed. Attempted to uninstall unit and found bottom mounting bracket not separating from unit.
DISHWASHER GE GSD6700G00WW "Arrived on site for dishwasher not draining . Found drain motor has failed . Replaced pump . Unit is still not drying . Found drain hoses has obstruction in line . Ordering drain hoses . No water leaks detected at time of service. Call to set return . ; ordrng 1 WD01X10177 (flapper check valve) and 1 WD24X10014 (hose,drain) and 1 WD24X10020 (tube drain asm)"
ICE MACHINE KITCHENAID KUIC15NLXS1 Arrived on site for second opinion . Found sealed system needed . Talked with CS . Job complete
DRYER MAYTAG MED6230RHW0 Arrived on site and installed new drum and rollers. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL KSSS48QTX02 "Arrived on site and inspected refrigerator and found display is flickering when ice or water is attempted to dispense. Spoke with CS will need to bring back Niagara board to correct issue. We also bring back paddles if needed. Niagara board ordrng 1 W10133603 (pad) and 1 WP2318054 (cntrl-elec)"
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite for microwave with over the range light not working. I removed the light bulb and found the filament broken. I replaced the light bulb and the unit is working as designed. . Job complete.
WASHER WHIRLPOOL WTW7500GW2 on site for washer UI not operating properly. Tested and inspected unit and at first UI working properly and then would not respond. Ordering control, UI, latch and pump in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10861642 (latch) and 1 W10876600 (drain pump) and 1 W11130237 (console) and 1 W11130238 (cntrl-elec)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for a dishwasher that won’t spray either arm. Inspected unit and work area. Placed in in-service diagnostics and found an F4 E3 (motor fault), F7 E1 (no heat), F6 E4 (float switch open), and F2 E1 (stuck key) error codes. Checked drain hose and found drain hose going straight up hill into the garbage disposal. Advise customer that that issue could cause the machine to backfill whenever he’s running his garbage disposal. Advised him to fix the drain hose issue an order for there not to be further issues with the unit. Replaced pump and motor and tested unit. Unit worked as designed and heater kicked on at the end of the cycle. All waterlines were dry. Call complete."
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for dishwasher not operating properly and door closing issues. Tested and inspected unit and found issues with door strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
REFRIGERATOR WHIRLPOOL KBSN602ESS Arrived on site and inspected refrigerator and found it is powered on and cooling properly. Customer said on/off switch is temperamental and is not staying in the on position. Inspected switch and found If any small amount of pressure is applied toward the off position direction the refrigerator will lose power. The on off power switch is defective and will need to be replaced.; ordrng 1 WP2266802 (switch)
REFRIGERATOR GE GFSS6KKYCSS Arrived on site for icemaker that was not producing ice after running diagnostics I found that the water valve filter and filter head assembly Row functioning fine and there was 120 V being supplied to all the necessary hardware such as water valve in the icemaker. I replace the icemaker a retest of the unit in the icemaker started functioning fine I informed the customer that it will take anywhere from 24 to 72 hours to fill the bucket full of ice and at that point it was ready for use. Call complete
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for unit making a rattling noise . Found diffuser making noise periodically. Also water dispenser not working . Ordering plate ,filter head and filter . No water leaks detected . Call to set return ; ordrng 1 EDR4RXD1 (water filter) and 1 W11346623 (FILTER HEAD ) and 1 WP67001668 (plate- fil)"
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for light going out in cabinet. Saw light out at the back underneath the ice maker. Replaced light. Tested unit. Unit test good. No issues at this time. Job complete
OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site to inspect oven for not heating upon inspection found the fuse blown in oven, upon inspection of parts found the thermal fuse was not provided, need fuse to repair, ordering new fuse. . ; ordrng 1 W10794084 (FUSE )"
COOKTOP IKEA ICI500XB01 "Arrived on site to install previously diagnosed parts to resolve no power in module. Replaced module and retested. Module now is powered, but display board not coming on. Will need display board. Part number coming up as a module. Please inspect part on arrival and send pics to tech to confirm there is a display board in the box. Office to reschedule due to this being an expart. ; ordrng 1 W10912305 (module)"
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for cooling compliant. Found display reading 50° reset temp with reset button,unit displaying actual temp of 40°. Checked temp with meter correct,adjusted fresh food door."
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site to inspect range oven not working. Upon further inspection, tested unit on back at 350 degrees and the unit failed. Tested Ohms to ignitor found it within range. Tested voltage from control and got 0V. Removed and replaced the the main control and tested and unit operated as designed. No gas leaks detected during service, Job Completed."
FREEZER WHIRLPOOL KUDF204ESB00 Arrived onsite and cleared ice that was building up under drawer. Corrected leak from icemaker. In event of ongoing build up prescreen Evap drain tubing.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for door falling. Found pad broken will order new pads. Ordering new pads WP8268961 office to reschedule. ; ordrng 2 WP8268961 (PADS)s
WASHER MAYTAG MVW7232HW0 (JJ) Arrived on site for washer. Cracked panel causing issues with touch control panel. Inspected unit found cracked panel. Removed cracked panel and installed new. Tested all operations all tested good. No leaks detected.
WASHER MAYTAG MVWC465HW2 "Arrived on site for washer making grinding noise. After running diagnostics plus looking for fault codes stored, I found that no codes were found but the gear case, splutch assembly, wash plate need to be replaced, office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W10919191 (washplate)"
RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site for range that has a cooktop light on that won’t turn off. Inspected unit and work area. Customer advised that the cooktop hot light was stuck on for a week and would not turn off but turned off yesterday. I remove the top panel and tested all elements. Unit cooktop lights turned on and off as soon as they lost all temperature. Unit appeared to be running as designed. I called Techline and spoke to Robert SR# 7728347226. He had me run a couple tests and all checks came back good. He advised that since we cannot replicate the issue and everything seems to be running properly, he advised not to make any repairs. Unit is working as designed. Call complete."
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to apply silicon to seal deli control to prevent any more water buildup. Removed deli control and applied small bead of silicon around the control. Retested and all is now working as designed, and options selectable. Call complete"
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for oven light not working. Tested unit found light socket stuck to light bulb. Replaced socket and light bulb. Tested unit, unit works good. Job complete"
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher dispenser/ rinse aid issue. Upon inspection I found the dispenser failing to dispense rinse aid and showing an out of range resistance reading. I replaced the dispenser and unit is working as designed. No leaks detected. If the issue persists will need a new control. When I arrived the resident brought it to my attention that one of the pads had fallen off of a door hinge. I am ordering new pads (WP8268961).. ; ordrng 2 WP8268961 (pad)s
DRYER WHIRLPOOL MEDB880BW0 Arrived to inspect dryer not heating.Confirmed the complaint and checked voltage at unit and got 241/120/121.Disassembled and found the element had no continuity and was defective.Removed and replaced the element.Reassembled and unit tested as designed and began heating..Job complete