We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Austin, TX 78704
Scott
Job Details: 07/14/2022
Arrived on site for washer not starting cycle . Ran diagnostics got latch error . Unit started and finished test wash properly twice . Ran normal wash and let run for 15 mins . All is checking normal. Couldnt duplicate any errors or faults . No water leaks detected at time of service. Job complete
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Austin, TX 78702
Scott
Job Details: 07/14/2022
"Arrived on site for dryer not drying properly. Ran temp check , found normal cycling of temps . Checked air flow with meter . Found air flow restriction. Advised tenant to have maintenance dept clean exterior venting. Job complete ."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for burning smell, tested unit found unit terminal block has no issues, but wall outlet are smoking up, advised customer to get electrician to replace outlet and dont run unit unit this has been resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test u it for error code F8E4, tested unit found water in over flow pan, dish washer is tilted towards the right side causing it to spill water out, leveled unit, unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78757
Paul
Job Details: 07/14/2022
Arrived onsite for a dishwasher with a defective heating element. I verified the heater fell under the recall. I replaced the heater and ran the diagnostics cycle to test for leaks. The machine worked as designed and there were no water leaks present at the time of service. Special Project S17304. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78757
Paul
Job Details: 07/14/2022
MG. Arrived on site to install parts ordered. Removed ice maker. Found divider box not needed. Removed impeller and washer. Removed and replaced dispenser motor and impeller. Reassembled icemaker and verified ice is dispensing properly. Call completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
"Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater engaging, evap motor engaging. Found thermistor out of range. Replaced thermistor WPW10384183 from job 347427. Tested unit, unit now working as designed. Unit automatically placed itself in defrost when I shoved thermistor in ice. Advised customer to leave unit unplugged and doors open to allow proper thaw for at least 24hrs. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for no power. Found no voltage to outlet. Found breaker was tripped. When attempting to reset breaker it would instantly trip itself with unit unplugged from outlet. Advised customer to have electrician correct issue. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater not enagaging in diagnostics. Found brown wire to heater not inserted into molex connection. Secured connection and put foil taper around connection to prevent it from potentially popping out again. Heater now engaging as designed. Advised customer to unplug unit and allow to thaw for at least 24hrs wi5 doors open for proper defrost. Job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
"Arrived on site or test unit for not cooling properly. Found evap completely frosted over. Removed frost and found thermistor reading open. Replaced thermistor, tested unit, unit working as designed. Evap motor engaging, heater engaging. Advised customer to unplug unit and leave FC door open for proper defrost. After 24hrs plug unit back in and use unit. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for multiple drying cycles required to dry properly. Found vent restriction. Cleared lint build up in blower wheel and tested unit. Found restriction with wall vent. Advised maintenance to clear restriction for unit to work properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 07/14/2022
Arrived onsite to install previously diagnosed part. Replaced door switch. Light now operates correctly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found unit stuck in drain and reset control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB06
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced solenoid and tested unit. Found all is functioning properly at this time and arm was not needed. No leaks were found at time of service.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Austin, TX 78723
Joe Z
Job Details: 07/14/2022
Arrived onsite for NOT COOLING . Upon arrival inspected unit and found ice build up on top portion of evaporator. Tested thermistors and heater and are all good. During diagnosis Mrs. stated that she is going to just buy a new unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78731
Paul
Job Details: 07/14/2022
MG. Arrived on site for ice build up. Inspected and found cabinet chassis was in good shape. Door gasket was good. Ice build up on slide did not let door close. Removed ice from slide and verified proper seal all around the door. Verified proper door closure. Suspect the door was left cracked open over night . Call completed
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Austin, TX 78731
Paul
Job Details: 07/14/2022
Arrived onsite for a dishwasher with a defective heater. We confirmed the heater in the unit matched what was recalled for deteriorating and causing leaks. I replaced the heater and tested the unit for leaks. There were no water leaks present at the time of service. Call complete. Special Project S17304.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78732
Paul
Job Details: 07/14/2022
Arrived onsite for a refrigerator not cooling again. I found the compressor had failed. I replaced the compressor and installed a new dye drier. I vacuumed the system and charged it with 56 grams of R600. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for right burner not heat, tested unit found customer using and small pan on big burner causing system to not recognize pots, put a big pan on burner and it is heating properly, advised customer to use proper pan sizes on each burner, unit is running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Wimberley, TX 78676
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for excessive noise, tested unit found failed bearings on tub
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Wimberley, TX 78676
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for noise, tested unit found two front rollers ceased up and on back one melted and the other completely grinding off, replaced rollers tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Buda, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and inspected dryer and found L2 is missing power. Took Picture. Removed plug from wall outlet and widened prongs a bit, after reconnecting to outlet power has returned and voltage is now correct. Recommended to homeowner that outlet be inspected and likely replaced by an electrician to correct issue
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and replace control board diagnosed by previous technician, after replacement confirmed oven is reading temperature properly by starting at preheat cycle, sent a short video to KB/service management of oven heating properly, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Buda, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and replaced parts ordered by previous technician, sent a short video to KP/service management of cooktop working properly, job complete"
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, TX 78739
Kevin
Job Details: 07/14/2022
"Arrived on site and sound gear case has failed, and hub bearing has failed. Customer does not wish to continue repairing dishwasher due to age. Spoke with CS and will return motor previously replaced, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Driftwood, TX 78619
Kevin
Job Details: 07/14/2022
"Arrived on site and set dishwasher into a diagnostic cycle, and didnt see any issues. Checked heater element at control and it is showing 12.9 ohms. It should be anywhere between 10-40. Changed out control to ensure heating element is getting power correctly. Recommended to a homeowner that rinse a be added to the dispenser to provide best drying results. There is no further adjustments or parts replacement they can make a difference to the dishwashers drying function, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB06
Near Leander, TX 78641
Vincent
Job Details: 07/14/2022
"Arrived on site for microwave, inspected unit and work area. Tested vent and its working properly, tested over the range light and was not working. CX will be buying a new light bulb and will test it. Unit at this Time is operating as designed. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near Austin, TX 78737
Luis
Job Details: 07/14/2022
"Arrived on site for water leaking. Found water leaking from pump replaced defective external drain pump,ran water through pump watched water drain no leaks at pump or tubing.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS3
Near Austin, TX 78735
Luis
Job Details: 07/14/2022
#4600Arrived on site for water leaking while making ice. Removed cover found an obstruction in fill cup causing water to spray into fresh food shelving. Removed obstruction ran fill test no leaks.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Salado, TX 76571
Tyler
Job Details: 07/14/2022
Arrived on site for range needing previously diagnosed hinges. Upon arrival installed required parts then reassembled and tested door showed customer er door progress and found door sealing way better then previously diagnosed. Found no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Temple, TX 76501
Tyler
Job Details: 07/14/2022
Arrived on site from refrigerator leaking water from the filter. Upon arrival I was able to confirm complaint and found Major league coming from the filter headed self due to a crack in the head. I also noted down that the filter mount assemblies were broken causing it to hang just a little bit. I was able to replace the head assembly and reassembled and tested a dispenser and found no leaks at the filter the filter head or the inlet valve or any other fill lines. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Austin, TX 78704
Luis
Job Details: 07/14/2022
"Arrived on site. Diagnosed a leak at the evaporator connection,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details: 07/14/2022
"Arrived on site for refrigerator not allowing deli ui to function and having cooling issues. Upon arrival confirmed complaint complaint and found deli harness broken leading to dc load failure within unit. Also noticed customer of some corrosion in deli drawer wiring and possibility of further failures within deli door, and other areas of unit. Customer wants to try and make repair themselves and/or consider replacement.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Temple, TX 76502
Tyler
Job Details: 07/14/2022
Arrived on site for refrigerator leaking water onto top of FC gasket. Upon arrival confirmed the issue in found water from the center of the top FC gasket going 4 inches left to right and I the direction. Found no evidence of leaks or water leaking from anywhere and also found no signs of moisture on dividers. Called techline spoke with Chris sr#7734108491. Went over all symptoms and previous repairs made and also ran multiple tests and diagnostics with techline on the phone and we determined that it is possible to moisture was being created from small gaps in the liner. Was instructed to silicone the liners and then inform the customer to monitor the temperatures of the fridge for the next 1 to 2 weeks to verify if the issue comes back. Call complete
We serviced a
WHIRLPOOL FREEZER
Model KFIS29BBMS02
Near Andice, TX 78628
Vincent
Job Details: 07/14/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested unit in diagnostics and found all bimentals in good condition, tested defrost and was good. Found right door gasket needing replaced. I asked CX if any doors where left open and yes they had found it open once on the freezer door. Unit was not properly leveled I also loved it correctly. I advised CX to defrost unit for 32 hrs and I explained to them on how to do it and had them sign the waiver. After defrost as been properly done for them to turn it back on and let unit cool for 24hrs before using it again. If any other problems persist CX will need main control and UI. No leaks where observed during service. Job completed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a dryer that is not staying on. Found start switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78734
Matthew
Job Details: 07/14/2022
Arrived onsite for failing bottom door seal. Upon arrival inspected unit. Found bottom door seal warped. Replaced door seal. Tested unit and unit is functioning properly. Job complete.
We serviced a
KENMORE RANGE
Model 790.774339
Near Coupland, TX 78615
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
KENMORE REFRIGERATOR
Model 106.547828
Near Georgetown, TX 78628
Vincent
Job Details: 07/14/2022
"Arrived on site for no cool refrigerator, inspected unit and work area. Unit was unplugged I plugged back in and found unit not cooling. I then tested capacitor and was good I used my testing start device and nothing changed, had good voltage 120v to compressor. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Coupland, TX 78615
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found slider collar hitting rotor preventing proper shifting in unit. Replaced slider and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 07/14/2022
Arrived onsite for to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested the unit an found the unit operating as designed no leaks
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM03
Near Austin, TX 78701
Luis
Job Details: 07/14/2022
"Arrived on site. Diagnosed a defective light switch,replaced light switch tested switch operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78717
Kimo
Job Details: 07/14/2022
"Arrived onsite for for a refrigerator loud buzzing noise when dispensing water. Upon inspection I found that the water pressure out of the supply line was nice and smooth, not too high. I check all water connections and found them good. I then replaced the valve ant tested unit and found that the noise when away after several cups of water. No leak. Job complete. But if the cx calls back for same concern send new filter head and filter with returning tech."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Austin, TX 78702
Scott
Job Details: 07/14/2022
"Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kyle, TX 78640
Kevin
Job Details: 07/14/2022
"Arrived on site and inspected refrigerator and found harness below freezer door is good, found icemaker tray is damaged and there is a large block of ice frozen onto its harness, took pictures. Removed all ice and replaced icemaker. If issue continues a new freezer door will be needed to correct problem, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, TX 78738
Matthew
Job Details: 07/14/2022
Arrived onsite for large flame not adjusting. Upon arrival inspected unit. Found all burners needed adjustment. Adjusted all burners. Customer now satisfied. Unit is functioning properly. Job complete
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Austin, TX 78738
Matthew
Job Details: 07/14/2022
Arrived onsite for dishwasher not functioning correctly. Upon arrival found entire tub covered in calcium deposits. Ran test and found motor operating loudly and upper spray arm not turning. Unit will need new motor and upper spray arm assembly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Austin, TX 78753
Wesley
Job Details: 07/14/2022
Arrived onsite and found center burner unable to ignite due to port obstruction. Cleaned al gas ports. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near San Marcos, TX 78666
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for error code, tested unit found fail control, replaced control, tested unit, unit now running as designed,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78729
Wesley
Job Details: 07/14/2022
Arrived onsite and found unit with sudsing leak confirmed by customer testimony about unit having some dish soap residue left in mason jar being washed. Cleared leftover soap to repair. All else checks good. Unit is now operating as designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for not shutting off when cycle completed, tested unit found timer not advancing, will need a timer to fix issue, returning with pre-screen parts, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 76574
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found impeller for dispenser motor has stripped thread on motor shaft. Motor and impeller will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11310391 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Taylor, TX 76574
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found failed watervalve and it will need to be replaced to complete repairs. ordrng 1 W11210459 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Bastrop, TX 78602
Joe Z
Job Details: 07/14/2022
"Arrived onsite for Oven Not Pre-Heating . Upon arrival test unit by preheating to 350. Unit shows 350, but thermocouple only shows 240. Left thermocouple in oven for 30 minutes and temp only reached 240 and cycled down to 218. Checked polarity and polarity is good. Checked voltage at control and got 243. Called techline for assistance. After series of test. Tech recommended replacement of control. Tech gave SR#7734113982. Ordering control also ordering element and sensor to bring along for next visit. Office to reschedule ; ordrng 1 W11598254 (Control) and 1 W11292248 (Bake element) and 1 W11346074 (Sensor)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB02
Near Bastrop, TX 78602
Joe Z
Job Details: 07/14/2022
Arrived onsite for unit Locked. Upon arrival inspected unit and found console touch screen is locked and not responding. Rebooted power and there is no change. Need to replace console. Office to reschedule ; ordrng 1 W11297707 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78757
Kimo
Job Details: 07/14/2022
Arrived onsite for washer that is no longer starting cycle and will not unlock door. Upon arrival I checked the drain pump for and clogs and found none. I the found Service Pointer #: W11395614A that entails replacing the ccu. I am ordering 1x control and a 2nd tech as the u it is a stacked unit. Cx would like us to come put asap. Office to reschedule.; ordrng 1 W11574592 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Killeen, TX 76543
Tyler
Job Details: 07/14/2022
Arrived on site for range not allowing oven light to work. Upon arrival confirm complaint. After further inspection found bulb intact and that caused a failure was due to the line one side of the main harness going into the socket directly had gotten pinched between the back wall cover and the frame of the unit causing it to two to the wire in the main harness (photos in sd). Will need office to reschedule with customer once availability of part is known to replace harness; ordrng 1 W11532661 (Main harness)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM4
Near Austin, TX 78704
Scott
Job Details: 07/14/2022
"7-1 10-1 6-6Arrived on site for dishwasher leaking . Ran diagnostics got 7-1 ,10-1,6-6. Leaking from vent ,dispenser has been dripped on as well. Ordering , bezel, gasket vent , and dispenser . No other leaks detected . Call to set return ; ordrng 1 WPW10334900 (Bezzel) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent) and 1 WPW10428217 (Dispenser)"
We serviced a
GE DISHWASHER
Model CDT865SSJ2SS
Near Georgetown, TX 78633
Lou
Job Details: 07/14/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the UI and attempted to test, but the control panel would not respond. Gained access to the main control and found the diagnostics LED on solid. Following the tech sheet, the main control is not communicating and needs to be replaced. I found the personality not correct and corrected and retested. Unit continues to fail. I advised the customer of my findings and am ordering the main control, UI and CNOTE-PLACE ON CANCELLATION LIST and office to schedule return service. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 WD21X24903 (Main control) and 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 WD21X25722 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV01
Near Georgetown, TX 78633
Lou
Job Details: 07/14/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=27 degrees and RC=40. I placed the unit in diagnostics and tested the thermistors and all checked good. I tested the thermistors at the control and all checked good. I tested the cooling system in test 40 and found the FC evaporator not forming any frost pattern. When disassembling the FC section, the left drawer stop broke. I removed and replaced the compressor and drier and vacuumed the unit. Pressures held good. I installed 4.5oz of R134a refrigerant and tested the unit in diagnostics test 40 again. Unit is beginning to cool and evaporators had good frost pattern developing. No water leaks observed during service. I recommended allowing the RC section to cool for 24 hours and the FC section 48 hours before placing items back inside. I am ordering the left drawer clip and customer to schedule return service when they return from vacation. ; ordrng 1 WPW10485096 (Pan stop left)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 07/14/2022
Arrived onsite and found defrost issue with unit evap frozen through with frost. No gaping in liner mullions. Ordering controls and thermistor to repair. Customer to defrost. Office to reschedule. ; ordrng 1 W11558182 (Control) and 1 W11518204 (Ui) and 1 W11581973 (Harness) and 1 W11559968 (Fan motor) and 1 WPW10384183 (Fc thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Andice, TX 78628
David S
Job Details: 07/14/2022
"Arrived on site for fridge leaking. I inspected the unit and work area. I found the unit powered on and water supplied. I tested the water dispenser and found it flowing properly. I found no water lines leaking. I found thebice maker full of water. I preformed a temp test and found the unit at 40 degrees. I gained access to the evaporator and only found the bottom 3 rungs frosted. I let the unit run for 15 minuets and rechecked the frost pattern. I found it building a good frost pattern. Thebice maker cycled while I was waiting, dumping water into the ice bin. I am ordering a new ice maker. Reschedule for Friday 7/22/22.; ordrng 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL03
Near Andice, TX 78628
David S
Job Details: 07/14/2022
Arrived on site for microwave door being loose. I inspected the unit and work area. I removed and reseated the door. I found the hinges not maintaining tension on the door. I am ordering the hinges to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 2 W11256757 (Door hinge)s and 1 W11033422 (Interlocks)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78759
David S
Job Details: 07/14/2022
Arrived on site for wall oven shocking the customers. I inspected the unit and work area. I found the chassis was energized. The customer turned off power to the unit. I tested the harness and found the L2 on the main harness is shorted to chassis causing it to be energized. I am ordering the main harness. Reschedule for Thursday 7/21/22; ordrng 1 W11225360 (Main harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78704
Scott
Job Details: 07/14/2022
"Arrived on site for dishwasher leaking . Found unit is leaking from inverter motor . Will need new sump and motor .. No other water leaks detected at time of service; ordrng 1 W10861526 (Sump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for no ice production, tested unit found broken harness, will need FC door to fix issue, ordering door office to reschedule ; ordrng 1 LW11037733 (FC door)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Dripping Springs, TX 78620
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for frost buildup, tested unit found door has a major bow on top causing door not to engage light switch and creating air leak into freezer, will need door to fix issue, ordering door office to reschedule ; ordrng 1 W10746783 (Door) and 1 W11178521 (Name plate)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78739
Kevin
Job Details: 07/14/2022
"Arrived on site and inspected dryer and found turning again, disassembled it and found belt replaced in May has broken, belt is covered under one year warranty it will need to be replaced again; ordrng 1 341241 (Belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Paul
Job Details: 07/14/2022
MG. Arrived on site for dishwasher. Replaced pump and control. Found where pump was rusted over proving it was still leaking. reassembled and found vent fan was corroded and leaking on fan motor. Harness is badly corroded at fan motor. Will need new fan motor and harness. Left vent fan motor disconnected so customer can use dishwasher. Will order vent fan and replace harness when we return. Ordering W11545539 gasket. W11414073 vent. Office to reschedule. ; ordrng 1 W11414073 (Vent) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS9
Near Temple, TX 76502
Tyler
Job Details: 07/14/2022
Arrived on site for microwave not alone bulb to function correctly underneath unit. Upon arrival confirmed issue and found a stable 120 V connection to the socket housing. Then found that the bulb in south was broken . After getting customer authorization I was able to replace bulb and verify that light now fully turns on and off as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Temple, TX 76501
Tyler
Job Details: 07/14/2022
Arrived on site for refrigerator creating ice around the dispenser inside the door under ice bucket and around the liner of door itself. Upon arrival confirm complaint customer also stated the unit was making a loud vibrating sound whenever water was dispensed the icemaker or into the door itself. Upon further testing found that the filter housing was failing to seal correctly with a filter I then called whirlpool techline and spoke with Adrian sr# 7734107053. Due to the amount of failures and ice forming around the door itself underneath the bucket and underneath the lighter below the bucket techline recommends that we order a brand new door due to possible failing insulation in the door and replace the filter housing as well. Will need office to get authorization before ordering parts or rescheduling; ordrng 1 W11089011 (Door (needs to be stainless)) and 1 W10394053 (Filter housing) and 1 Cnote (Needs authorization!!!)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Austin, TX 78731
Luis
Job Details: 07/14/2022
"Arrived on site for no cool in fresh food section. Found fresh food evaporator heavily incased in ice,diagnosed a defective thermistor,ordering cover,drip pan harness assembly and shims. Informed customer unit will need to be defrosted 24hrs before return appointment that office will call to schedule. Follow service pointer W11092686; ordrng 1 WPW10501260 (Cover evap) and 1 W11457241 (Drip pan) and 1 Shims (Shims)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Driftwood, TX 78619
Kevin
Job Details: 07/14/2022
"In Home add on, arrived on site and sound customer has recently replaced water filter but display was not reset. Showed customer how to reset display after replacing a water filter. All other functions on refrigerator are operating normally, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMLS311HSS09
Near Austin, TX 78739
Matthew
Job Details: 07/14/2022
Arrived onsite to replace previously diagnosed parts. Replaced transformer. Tested unit and unit is now functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78738
Matthew
Job Details: 07/14/2022
"Arrived onsite to replace previously diagnosed parts per Whirlpool recommendation. Replaced main control. Tested unit and unit is functioning properly. Due to ice accumulation, recommended customer perform manual defrost and prep for water. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Austin, TX 78738
Matthew
Job Details: 07/14/2022
Arrived onsite to correctly mount HMI. Unit is now mounted correctly. Customer stated that unit is not flush with the cabinet. Showed customer that the unit setting in the exact place as before and mounted in the exact same original screw holes. Notified customer to talk to builder about uneven cabinets. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78738
Matthew
Job Details: 07/14/2022
"Arrived onsite to replace previously diagnosed parts. Replaced faulty control. Replaced control, calibrated and tested. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hutto, TX 78634
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a refrigerator that was not leveled at time of installation. Leveled unit properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Kimo
Job Details: 07/14/2022
"Arrived onsite for refrigerator with no power. Upon arrival I found unit unplugged, plugged unit back in and monitored temps and found that they began to drop. Job complete"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Taylor, TX 76574
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a dryer that is not starting. Found door switch was not plugged in during previous trip. Rewired door switch and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Bastrop, TX 78602
Joe Z
Job Details: 07/14/2022
Arrived onsite for Oven Too Hot. Upon arrival test unit. Customer was not aware of the vent below control panel an felt heat coming through. Unit is operas designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Kimo
Job Details: 07/14/2022
"Arrived onsite for refrigerator with no power. Upon arrival I found unit unplugged, plugged unit back in and monitored temps and found that they began to drop. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78759
Kimo
Job Details: 07/14/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed no leaks.job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78750
Kimo
Job Details: 07/14/2022
"Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Tested unit after doing so and found unit operating as designed except for the display, it had a partial display
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZO
Near Cedar Park, TX 78613
Kimo
Job Details: 07/14/2022
Arrived onsite for a dishwasher that had a broken lower spray arm. Upon arrival I found that the M&s was wrong on the ticket and it show that the unit was out of warranty but when I corrected the M&s and it showed the unit is still in warranty. I replaced the spray arm and tested unit and found unit operating as designed. Job complete no leaks
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Kyle, TX 78640
Kevin
Job Details: 07/14/2022
"Arrived on site and inspected dishwasher and found left adjuster is broken, replaced it and dishwasher is now operating normally, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Killeen, TX 76541
Tyler
Job Details: 07/14/2022
Arrived on site for dryer not heating or rotating timer around when it would turn on. Upon arrival confirm complaint and upon further inspection found that there was a major meltdown failure within the outlet itself that are both a hold inside of the outlet and ruined the power cord which was causing unit to only receive a total of 180 V from the outlet to the unit. I verified the element fuses and thermostats are all working as designed and replace the timer. Inform customer that I would have to leave the unit unplugged and they would have to get an electrician to replace power cord and outlet at the same time before using the unit safely. Call complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS0
Near Georgetown, TX 78626
Lou
Job Details: 07/14/2022
"Arrived on site to inspect refrigerator noises and items freezing in the fresh foods section. Upon further inspection, the customer advised that the noise is coming from the freezer section and stops when they open the doors. I inspected the ice maker and found the fill tube frozen and a mound of ice built up on the dispenser motor housing (photos). Also found where water had trickled down the FC evap cover and froze near the evap fan which is the cause of the noise. I removed the ice and removed the fill tube at the back of the unit and sealed the fill tube with permagum. Also found where the customer is placing food items too far back against the fresh foods section back wall and blocking air flow which is causing their food to freeze (photos). I made recommendations for food item placement to the tenant. I contacted the owner and advised of my findings. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Killeen, TX 76542
Tyler
Job Details: 07/14/2022
Arrived on site for washer leaking. Upon arrival confirmed issue. After running unit for 20 minutes I found leak eventually started coming from left side of dispenser asm. After replacing dispenser I reassembled and tested unit. Found no leaks and unit functioning as designed with no failures or errors. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM07
Near Austin, TX 78754
Scott
Job Details: 07/14/2022
Arrived on site for frost in freezer . Found small amount of frost center top at freezer door . Siliconed gaps in liner door doors are sealing normally. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Austin, TX 78753
Scott
Job Details: 07/14/2022
"Arrived on site , replaced cam, agitator and bolt . All tested normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near Austin, TX 78748
Scott
Job Details: 07/14/2022
Arrived on site for dryer making a squealing noise . Found tension pulley grooved . Replaced pulley . Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Georgetown, TX 78628
Lou
Job Details: 07/14/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the outer door panel being damaged, I removed and replaced the door panel and tested door operations. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Tow, TX 78672
Vincent
Job Details: 07/14/2022
"Arrived on site for refrigerator rattling noises, inspected unit and work area. Found the condenser Cardboard cover rattling against the condenser. I fix the cardboard and leveled unit properly and installed some pads on the compressor lines. I did not hear any more noises. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Georgetown, TX 78633
Lou
Job Details: 07/14/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the drum having sharp edges and destroying clothing, I removed and replaced the drum and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model 106.573627
Near Georgetown, TX 78633
Lou
Job Details: 07/14/2022
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice maker tray completely dry. Also found the fill tube frozen with ice and a large block of ice at the bottom of the FC section. I removed the ice maker and using my steamer, I cleared the ice from the fill tube and reassembled the ice maker. Tested the ice maker and it is operating as designed. I removed the block of ice from the FC section and pulled the unit out to find the drain tube clogged with debris. Removed the debris and removed the remaining ice from the evap drip pan and tested flow through the drain tube. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, TX 76574
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose an ice machine that is not producing. Found cutter grid wasn't plugged back in after testing during previous repair. Plugged in cutter and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Canyon Lake, TX 78132
Andrew
Job Details: 07/14/2022
"Arrived on site to test unit for not being able to adjust flames. Adjusted burners, tested unit, unit working as designed. Adjusted burners to where ceiling air vent would not blow flames out when turned on. Customer was concerned unit was not converted to propane. Verified proper conversion. Flames are good and blue. No leaks detected. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for gas leak. Applied bubble solution to all potential leak points from wall to burners multiple times. Found no signs of leaks. Used leak detecter device and still no signs of any leaks. Attempted to call safety team but team line closed. No leaks detected. Job complete.
We serviced a
GE RANGE
Model JGB660SEJ2SS
Near New Braunfels, TX 78130
Andrew
Job Details: 07/14/2022
"Arrived on site to test unit for excessive gas smell when turning oven on. Tested unit and found gas smell was excessive and well above tolerance. Applied bubble solution to connections and found no leaks. Did find air shutters were fully open causing improper flames and improper air/fuel mixture releasing excessive gas through vent. Adjusted both bake and broil air shutters properly, tested unit, unit now with tolerance and normal operating range