"CHW9150GW1 owner did not leave key for the coin box for the wash machines.So it could not access the setup menu or the coin box.Talk to the owner and has said he would drop the key off sometime today.Call needs to be rescheduled, customer like it Rescheduled as soon as possible; O-emld tckt"

"Arrived on site to diagnose unit for not keeping time correctly. Powered on the unit and verified the customers complaint clock was consistently losing time and not holding the correct setting. Accessed the control area and performed diagnostic testing. Found the main control board displaying an internal error code indicating failure.Removed the faulty control board and installed a new replacement board. Reassembled the unit and powered it back on. Set the time and monitored the unit to ensure it held accurate time during testing. Unit is now operating as designed. Advised the customer to connect the appliance to WiFi, as this allows the unit to receive software updates that can help prevent future communication or timing issues. No further issues found at this time. Job complete"

"Arrived onsite for unit not entering spin cycle. Customer stated it would lock out and continue draining, she stated they would have to unplug the unit but issue comes up again shortly after. I found a F3E1 pressure sensor failure present. Under the service pointer S153EB I replaced the control W11608056 and unit now tests as designed with no issues present. Drain pump checks good and sounds as designed. Call com0lete. No leaks."

"Arrived on site to look at model JS48NXFXDE01 for customer complaint of lights not working, found failed module. I replaced all modules in both compartments under S84638, unit tested good. Parts used w11632139 (x4)"

"Arrived on site to look at model WRFF3436RZ00 for customer complaint of unit not dispensing water properly. Customer had new filter, we changed filter, unit tested good. No leaks at time of service."

"Arrived on site to replace previously diagnosed parts on model WTW6157PW0 i replaced washer basket and tested unit, unit passed all diagnostic tests and tested good."

"WFES3530RS0 Arrived on site for a range not working. On arrival, I verified that the range is tripping the breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommend to leave oven on for one hour. Calling Whirlpool Safety to notify my findings. Case# 21685945"

Arrived on site to diagnose refrigerator KRFC704FPS07 not dispensing ice. Examined ice bucket and found cubes melted together with water frozen into a block on the bottom front. Checked fill tube with no drips observed. Replaced icemaker due to likely leak with new icemaker W11557001. Unit makes buzzing/vibrating noise when compressor kicks in. Ordered sound pads and scheduled return for 12/08 to insulate noise and recheck ice-related leak. NO WATER LEAKS OBSERVED DURING SERVICE.; ordrng 1 W11594927 (Ice Bin Door) and 1 W11574308 (Condenser Fan)

Arrived on site to diagnose refrigerator KRFC302ESS09 with mullion not seating in block. Tested unit and confirmed the mullion is not staying locked into the block. Added washer WP487576 to the lower left hinge and adjusted hinge/level. Tested the door several times and found mullion is locking in and contacting correctly. Potential return issue with door loaded; replacement of both hinges recommended. Repair completed. No water leaks observed. Noone on site to sign ticket.

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for door dent. Upon arrival, confirmed small dent on bottom of door panel. Pictures taken prior to service. Confirmed with Claims thread door is covered. Proceeded to replace new door but found new door has dent as well. Ordering new W11643108 door. No parts replaced. Office to reschedule ; ordrng 1 W11643108 (Door)"

"Arrived on site to inspect refrigerator KRMF706ESS00 not cooling. Upon further inspection, I found the unit plugged in, and both compartments were room temperature. I found the RC and FC fans on and the condenser fan on. I checked the deli control and found no lights on. I gained access to the deli harness and found that all five wires were cut/broken. I removed the deli control and found no corrosion on the harness and no water in the reservoir. I placed the unit it in diagnostics and tested it and found that the compressor does not turn on. I pulled the unit out and gained access to the compressor and found the inverter board diagnostics LED flashing three times telling me the board has failed. I gained access to the ice maker harness and the fill tube harness and tested the fill tube in test 19. Also tested voltage and found 3VDC to the fill tube heater. I tested DC voltage at the LED board to the heater and found 3VDC (12VDC) telling me the LED board has failed. Using a tester inverter board, I placed it on the compressor and tested it, and approximately five seconds after the compressor came on, the inverter board shorted and arced. Using another tester board, I placed it on the compressor and tested and checked pressures at the previous sealed system repair and found the Low side going into a vacuum due to either a restriction or possibly being low in refrigerant. I advised the customer of my findings and am ordering the LED board, ice bin door, fill tube heater, inverter board, deli harness, deli control, drip pan kit, and CNOTE-3 HOUR JOB. Office to schedule return service, and the unit was left unplugged for safety. No water leaks were observed during service. ; ordrng 1 W10804160 (LED board) and 1 W11672775 (Fill tube heater) and 1 W11087200 (Inverter board) and 1 W11170612 (Deli harness) and 1 WPW10769076 (Deli control) and 1 W11399564 (Ice bin door) and 1 W11457241 (Drip pan kit) and 1 CNOTE (3 HOUR JOB)"

"Arrived on site for washer running drain pump all the time. Confirmed when unit is plugged in the drain starts. Found F8e1, f3e1, f0e5. Vefified wiring to board is good, verified pressure hose is clear. Verified model and serial. Replaced main control. Recalibrated and verified operarion. Call complete"

"Arrived on site to inspect refrigerator WRX986SIHZ01 leaking water. Upon further inspection, the customer advised that water was leaking from the freezer section. I inspected the bottom of the freezer and found a sheet of ice telling me that the FC evaporator drain is clogged. I pulled the unit out and gained access to the drain tube, and when I removed the tube, water came out of the tube. I took the tube to the sink and cleared it out, and poured hot water into the tube, and it flushed the tube out. I re-installed the tube and sealed the gap with silicone. I then gained access to the FC evaporator drain pan, and using my steamer, I removed the ice that had formed in the pan and drain. Cleared the drain with the hot water from my steamer. I reassembled the FC section and placed the unit in diagnostics, and tested the unit. I found the unit is operating as designed. No water leaks were observed at the end of service, job completed. No parts installed."

"Arrived on site to inspect dishwasher JDPSS244PL1 error codes. Upon further inspection, I placed the unit in diagnostics showing error code F7E2-variable speed motor failure. I cleared the code and continued with testing. Once the unit began to fill and the motor was to turn on, the unit shut down, and the drain pump came on and drained the water from the unit. I pulled the unit out from its space and removed and replaced the sump assembly. Reassembled the unit and retested, and the unit is operating as designed. No water leaks observed during service, job completed. W11460946"

"Arrived to unit 357 for oven not keeping temp. Upon arrival, started oven and Bake 350F and found igniter clicking but not igniting flame. Upon closer inspection, found igniter not sparking. Proceeded to replace WPW10324262 oven igniter and adjusted air shutter. Tested unit and now unit is functioning as designed ."

"Arrived to 238 for unit not making ice. Upon arrival, tenant stated its make ice now but prior, the fill tube was frozen. Proceeded to dispense ice and found extension fill tube came off and landing on the bucket. Proceeded to install new WPW10496649 fill tube extension correctly. Tested multiple times and found no leaks . Unit is functioning as designed."

"Arrived on site for unit not draining properly. Upon arrival, checked error codes and found F7E9 locked rotor, F0E3 overload, F8E1 long fill, F9E1 long drain and F0E5 unbalanced. Cleared codes. Ran diagnostics and found odd noise from drain pump. Attempted to remove washplate to inspect inside outer tub but completely seized. Ordering W10902814 washplate and W11551646 spanner nut. No water leaks detected at this time. No parts replaced. Customer agreed to reschedule Dec 10th AM only. Please send JK only! ; ordrng 1 W10902814 (Washplate) and 1 W11551646 (Spanner nut)"

"Arrived on site to correct installation on Ui. Upon arrival, found connector to the UI was pressed between the cover PCB to the sheet metal. Routed connector away from the sheet metal. Tested unit and now unit is functioning as designed. No parts needed"

"Arrived on site for a microwave model WMH31017HS10 that is not activating the fan or able to press the 2 button. Inspected unit and work area. The customer advised that certain keys work on the touchpad, but that other keys dont. He advised he is unable to use the fan or the number 2 buttons. I did confirm the customer's complaint and found all other buttons activating. I checked the control and found a good connection to the touch panel. Ordering the control W11552018 and touch panel W11175576 and rescheduled the customer to 12/4. No parts were installed. ; ordrng 1 W11175576 (UI display) and 1 W11552018 (Control)"

"Arrived on site for an electric cooktop model MEC5430BDB that has a cracked cooktop glass. Inspected unit and work area. The customer showed me the damage on the glass. I found one crack that went halfway across the machine to the right side and a chip in another spot on the left. I took photos and called Whirlpool Techline for review. I spoke to Kurt SR# 21755873. He had me send him photos of the damage. He advised that based on the photos, the issue was not caused by manufacturer defect and thus would not be covered under any warranty purposes. He advised me to make no further repair. Call complete. No parts were installed. ; ordrng 1 74007862 (Cooktop glass)"

"Arrived on site to follow up on ice machine KUIX535HPA00 with non-functional drain and recirc pump. Further analysis traced the lack of voltage to the transformer. Disassembled interior and noted relays on control clicking, but the transformer failed to send voltage to control. Transformer was also cold, indicating failure. Ordered a new transformer to resolve the issue. Estimate will be updated once function is confirmed. Return visit scheduled for 12/8. No water leaks found.; ordrng 1 WPW10485951 (Transformer)"

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace LR orfice holder. Tested unit and now unit is functioning as designed. Total fee already collected on first 2nd visit. Customer had to leave. No signature"

"Arrived on site for unit not powering on. Upon arrival, proceeded to remove unit from designated install and unit powered on. Upon closer inspection, found drain line kinked. Proceeded to correct drain line installation. Reinstalled unit. Ran water multiple times and drained perfectly. Ran diagnostics and passed with no issues . Unit is functioning as designed . No water leaks detected at this time. No parts needed"

"Arrived on site to test unit WDT531HAPM0 for not draining. Customer stated unit made noise and now holds water and does not drain. Inspected unit and found tub full; drain pump energized but impeller seized. Replaced drain pump (W10876537) and removed glass shards from sump area. Reassembled and ran full diagnostic cycle; all components engaged correctly and pump cleared tub properly. Unit is now running as designed, no leaks detected, job complete."

"Arrived to unit 1440 loud vibration noise from fan scroll assembly adjusted scroll,harness and tubing noise change ordering parts. ; ordrng 1 W11254898 (Fan scroll) and 1 WP2169142 (Fan blade) and 2 WP2304241 (Gasket)s and 4 WP2155789 (Scroll gasket)s"

"Arrived to 1102 for door issues. Found door handles rubbing removed freezer door installed washer,reinstalled door checked door operation unit working as designed. Wp487576"

"Arrived on site to diagnose oven displaying F2E1 error code.Verified the error on the display F2E1 indicates a shorted or stuck keypad. Attempted to reset the console by disconnecting power and restoring it, but the error returned immediately, confirming the console was not responding properly. Removed the original console and installed a new replacement console. Secured all connections and reassembled the unit. Powered the oven back on and confirmed that the error code cleared. Performed a functional test by preheating the oven to 400?F. The oven reached temperature properly and cycled as designed.Unit is operating correctly at this time. Job complete."

"Arrived on site to diagnose dishwasher with no power.Verified the unit was completely unresponsive with no lights or display. Checked the breaker panel and found the breaker in the ON position. Proceeded to inspect the power source under the sink and discovered the dishwashers dedicated power switch was turned OFF. Turned the switch back ON and restored power to the unit. Tested all functions, including filling, washing, draining, and panel operation. The dishwasher powered on properly and ran through a full test cycle with no issues. Unit is operating correctly at this time. No leaks present. Job complete."

"WED5010LW1 Arrived on site for a dryer, making a loud nosie and a burning smell afterward. Further inspection, I found a burned terminal block and a burned power cord due to the installers not connecting the power cord correctly. Causing an arc on the L1 wire to the ground .I uploaded photos of the damage. Polarity is good no other issue. I'm not able to test the dryer because of a failed power cord . The client is going to Home Depot to notify the issue with the installers. Im calling Whirlpool Safety to notify my findings case #21677207"

"WTW5057LW1 Arrived on site for a washer making nosies. On arrival, I verified that the washer was not balanced. I balanced and checked for error codes none appeared. I calibrated then tested in customer mode on quick wash product is working as its designed no parts used. No water leaks are visible from the main water supply."

Arrived on-site for a dishwasher model WDT730HAMZ1 that is not washing dishes. Inspected unit and work area. The customer advised that the machine didn't work for a month and a half but quit washing dishes and wont complete the cycle. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I confirmed the wash motor would not recirculate water. I replaced the wash motor assembly W11613480 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

"Arrived on site for dryer making noise when running. Removed drum, found support wheels are not turning. Replaced with repair kit which includes support wheels, pulley and pulley wheel. Verified operation. Call complete.4392065"

"Arrived on site for washer being unbalanced. Found no error codes. Ran automatic test cycle and washer started making grinding noise and banging during spin. Test and found new suspension needed. Also found evidence of oil leaking from gearcase. Was unable to removed washplate. Ordered hearcasw, splutch, actustor, capacitor, belt, agitator, and hub. Reset for Friday pm; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (Washplate)"

Arrived on site for dishwasher door falling down. Verified once opened the door just falls. Removed from counter. Found right door hinge was bad. Left door hinge had lots of oil. Replaced both hinges. Door working properly. Ran automatic test cycle. Dishwasher working properly. Call complete. No leaks. W11766665

Arrived on site with parts ordered. Found refrigerator is at temperature but freezer showing only 10. Per tech notes. It's requested to change user interface along with main control and pantry ui. Replaced those 3 boards. Unit started as normal. Advised customer to allow 24 hours for proper cooling. WPW10675033

"Arrived onsite for refrigerator WRS331SDHM08 not cooling properly. Finally got to speak to maintenance team. Found out that the tenant had been shutting off the unit to thaw it out due to fan noise. Found water leaking from fill tube causing ice to accumulate on fan assembly and making noise. Per service pointer W11750800, used truck stock W11750811 to correct leak. Unit is now functioning properly. Job complete"

"Arrived on site to look at model KDTM404KPS0 for customer complaint of unit not washing properly, found issue with the wash motor. I replaced washer motor assembly, unit tested good. No leaks at time of service. Part used w11416362"

"Arrived on site for combomwasher/dryer tripping breaker . Checked outlet , getting correct voltage and polarity at outlet . U it is tripping when plugged in . No shorting found at terminal block . Tracked wiring harness and didn't find any pinching of harness . Ordering harnesses control , door switch .weigh 2hrs . No water leaks detected at time of service. Call tomset return ; ordrng 1 W11189137 (Control) and 1 W11174382 (Co trol harness) and 1 W11174407 (Lower harness) and 1 3406108 (Door switch) and 1 W11090772 (Dryer harness) and 1 Weigh2hrs"

"Arrived onsite for oven WOES3030LS01 not reaching temperature, possibly needing calibration. Tested unit and had thermal couple present. Tested at 350 degrees and unit did reach target temp and cycled correctly. Unit is functioning properly. Job complete. No one present for signature"

"Complex is Santiago Estates. Arrived onsite for dishwasher WDF332PAMS1 leaking. On arrival unit was uninstalled in the middle of the kitchen. Spoke to builder briefly and said it was leaking from the inlet valve. Inspected and found valve fitting was cross threaded, took pic. Replaced inlet. Builder will need to have unit reinstalled as it is missing installation hardware. Builder left before obtaining signatures. I Left unit in same location. Job complete"

"Arrived onsite for washer WTW4855HW3, drain pump running. Ran diagnostics and found F3E1 pressure system failure, would not reset. Per service pointer and scode s153eb, need to replace control. Replaced control W11607637, calibrated and tested. Unit is now functioning properly. Job complete"

"Arrived on site for washing machines stuck in drain loop. On arrival foun f3e1 in diagnostic. I then found control board pressure switch had failed, and I replaced control board w 11603810 and tested washer and found it working as designed with no leaks call complete."

"Arrived on site for washing machines stuck in drain loop. On arrival foun f3e1 in diagnostic. I then found control board pressure switch had failed, and I replaced control board w 11603810 and tested washer and found it working as designed with no leaks call complete."

"Arrived on site for washing machine with broken lid. On arrival, confirmed, failure, and after further inspection. I found that the a glass lid had come fully detached from the plastic frame. Washer is being used in a commercial setting, But I wasn't able to clarify to the customer that they would need to contact whirlpool, to see if whirlpool would approve making repair due to washer's location and use. If whirlpool authorizes repair then the following part will be needed to fix washer W11710910 glass lid. Office to reschedule only if authorization is received; ordrng 1 W11710910 (Glass lid)"

"Arrived onsite for washer WTW4855HW3, drain pump running. Ran diagnostics and found F3E1 pressure system failure, would not reset. Per service pointer and scode s153eb, need to replace control. Replaced control W11607637, calibrated and tested. Unit is now functioning properly. Job complete"

Arrived on site for microwave with control failure. On arrival i found control fan control response intermittently registering input. Also found the unit had a high voltage sound failure coming from the diode and capacitor. Didn't have W11552018 control on arrival. Reordering control and previously sent parts to complete repair.; ordrng 1 W11552018 (Control)

"Arrived on site for refrigerator making a loud noise intermittently. On arrival, confirmed, issue and found a leak from the ice maker fill tube hitting the evaporator fan motor. I used 212643 permagum, strips, and sealed leak and removed ice in found unit, working as designed with no leaks of noise. Call complete"

Arrivec on site for ice maker needing new w11185686 bucket. On arrival reconfirmed issue and installed part.during testing I found ice. Maker teeth stuck in harvest mode and would complete harvest. I replaced w11692161 ice maker. Found it working as designed with no leaks. Call complete

"Arrived on site to test unit for oven door not closing properly, tested unit found door not sitting properly in the receivers, adjusted door and installed properly and tested unit is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not working properly, tested unit found start button not working, replaced control and tested unit is now running as designed no leaks detected job complete installed W11683471"

"Arrived on site to replace previously diagnosed latch, strike and valve, replaced and tested unit is now running as designed no leaks detected job complete installed W11307244, W10837741, W11038689"

"Arrived on-site to diagnose the unit for concerns of improper operation. The customer stated that after the initial repair and control board replacement, she noticed water entering the tub but was unsure how long the fill process continued, and reported the water level appeared to reach only about halfway. I explained that this is normal for this model, as the control board regulates water levels based on load sensing and cycle requirements. I advised the customer to monitor the unit and record a video if she observes any abnormal behavior so proper diagnostics can be performed. I ran a full diagnostic cycle and found no issues; no error codes were stored, and all componentsincluding valves, motor, pressure system, and controloperated within manufacturer specifications. The unit is running as designed, with no leaks detected. Job complete."

"Arrived on site to replace previously diagnosed heater and dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W10518394, W11705150"

"Arrived on site to look at model MVW7232HW0 for customer complaint unit shaking found suspension issue, i replaced suspension, calibrated and tested, unit tested good. Part used w11400156"

"Arrived on site to look at model WTW4957PW0 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, unit tested good. Part used w11608056"

"Arrived on site at apartment 10313 to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly. Found issue with control, I replaced control under S153EB, unit tested good. No leaks at time of service. Part used w11607637"

"Arrived on site to diagnose dishwasher not washing properly. Verified the complaint by running the unit through a diagnostic cycle. The dishwasher filled with water as designed; however, the wash motor failed to circulate water, resulting in no spray-arm movement. Performed electrical testing at the wash motor and confirmed the motor was receiving the correct voltage. Despite proper voltage, the motor did not engage, indicating an internal motor failure.Proceed to remove the existing sump and motor assembly and installed a new sump and motor. Reassembled the unit and ran a full operational test. The dishwasher is now circulating water correctly, all spray arms are functioning as intended, and the wash performance has been restored. No leaks observed during testing.Job complete."

"Arrived on site to diagnose dishwasher not washing properly and not drying dishes. Began by running a diagnostic cycle and the unit displayed F7E1 no heat detected during wash cycle. Proceeded to test the heating element and found the element open/failed, preventing the unit from heating during operation. Removed the lower access panel, disconnected the faulty element, and installed a new heating element. Reassembled the unit, ran a full test cycle, and confirmed that the dishwasher is now heating correctly, and no error codes returned.While monitoring the wash performance, found the incoming water temperature at the start of the cycle to be too cold, which contributes to poor wash quality. Explained to the customer that this model requires a minimum incoming water temperature of 120?140?F for proper cleaning and drying results. Advised the customer to run the hot water at the kitchen sink before starting the dishwasher to ensure the unit fills with hot water immediately. No leaks were found after repair. Unit operating as designed. Job complete."

"Arrived on site to diagnose a microwave/oven combination unit for an intermittent squeaking sound during microwave operation. Spoke with the customer regarding the issue and reviewed a video they provided. The noise in the video appeared to resemble a squeaking or rubbing sound consistent with either a turntable motor under load or debris caught under the turntable support wheels.To attempt to replicate the issue, I ran the microwave through five test cycles, heating a cup of water for 1 to 1.5 minutes each cycle. Throughout all test runs, no abnormal noises were present. The unit operated quietly, and all mechanical and electrical functions appeared normal.I inspected the turntable plate, turntable ring, and support wheels, and did not find any debris or obstructions. The turntable motor engaged smoothly with no unusual resistance. Based on the customers video, the noise was likely caused by either the turntable motor under temporary strain or an object caught on the turntable support wheels, but the issue could not be duplicated during todays visit.At this time, the microwave is operating as designed. No abnormal noises present. Job complete."

Arrived on site to diagnose dishwasher leaking. Test unit and found full clave not closing all the way letting unit fill when unit is not in used. Checked bottom of dishwasher and found fill valve just hanging there not secured to the dishwasher. Also found gasket on sump and motor damaged and all spray arms are clogged and both top and bottom racks are rusted. Tried turning the water to the dishwasher off but found it connected to the sink so advised customer to hot drain every day to prevent the unit to over fill. We will need top and bottom spray arms and top and bottom racks and sump and motor and fill valve. Cant test unit due to the leak dont know if control board is working correctly. Will order parts and office to get approval. Office to reschedule ; ordrng 1 WPW10340504 (Spray arm) and 1 WPW10323195 (Manifold) and 1 W11752368 (Upper rack) and 1 W10161215 (Lower rack) and 1 WPW10340527 (Lower spray arm.)

"CHW9150GW1 owner did not leave key for the coin box for the wash machines.So it could not access the setup menu or the coin box.Talk to the owner and has said he would drop the key off sometime today.Call needs to be rescheduled, customer like it Rescheduled as soon as possible; O-emld tckt"

Arrived on site for washer not working . Plugged unit in and drain. Pump keeps running . Unable to put into diagnostics. Replaced control. Harnesses and pressure hose and dome checked normal. Ran diagnostics wash test all checked normal. No water leaks detected at time of service. Job complete

Arrived on site for washer time longer then normal. Ran diagnostics got no error codes . Unit passed test wash . Did find settings set to longest and heavy settings and presoak turned on. . Adjusted to normal. Settings . No water leaks detected. Advised to make sure settings are correctly set before starting cycle . Job complete

"Arrived on site , replaced upper spray arm . Ran diagnostic, no error codes . All checked normal. Nomwater leaks detected at time of service. Job complete"

"WDT750SAKZ0 verified F8E4 fault code. Moved toe panel and found overflow tray full of water. Emptied overflow tray and dried out float switch. Removed front panel and ran dishwasher on normal wash. No signs of leakage from seal, dispenser or vent fan; noticed small drip from inlet line to inlet valve. Drained dishwasher, removed inlet hose, reattached and tightened it. Ran dishwasher on normal wash; inlet hose no longer leaked. Dishwasher functioning properly. No leaks detected at time of service"

"WED4815EW1 electric dryer. Customer stated that the drum spins but makes a thumping noise. Verified issue: Moved front bulkhead and found a bead or button stuck between the felt and front bulkhead, causing the thumping while turning. Removed object. Tested dryer; functions normally."

Arrived on site for a dishwasher KDTE204KPS3. Found the left adjuster w11551537 was off track and had a loose wheel. I replaced it and advised the customer on how to raise and lower the rack. Unit is operating as designed. No leaks detected while on site

"Arrived onsite for continuous drain failure, f3e1Repaired by replacing the control w11603810. Tested unit basic functions and calibrated. Now operating as designed."

Arrived on site for microwave not working all the time when you close door and hit start. Inspected unit found customer has to push door very firm in order to get unit to turn on tested multiple times. Disassembled unit and adjusted front left interlock and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for a dishwasher WDT970SAHZ0 with a gasket coming off. I found the left adjuster rubbing the gasket. The upper rack seems to be warped and causing the issue with the gasket. Also found the unit not properly attached to the cabinet. I'm ordering a W10728863 rack and 2 WP8269145 brackets for the return visit. ; ordrng 1 W10728863 (Upper rack) and 2 WP8269145 (Bracket)s

Arrived on site for a dryer WED6150PW0 with a damaged drum. I found the rear bulkhead was discolored in several areas. No physical damage or rusting. I called safety to report my findings. Sr #21647025

Arrived onsite for RF burner not igniting. I found the ignitor sparking correctly but not igniting the flame. I found the spring funnel on the orifice to have come off. Placed the spring funnel back on but issue still occurs. It will light with a lighter. Will need to order W10836474 CAP BRNR FR AND W11678108 FLAME SPREADER SUPPRT. Office to RS as i had to speak with PR on what to order.; ordrng 1 W10836474 (Cap BRNR FR) and 1 W11678108 (Flame Spreader)

"Arrived on site for a washer not cycling. Found unit getting errors for long fill, lid locked and stuck button. Unit senses, fills then drains and stops. I'm ordering the W11629601 Control, W11481722 Actuater and W11176112 Lid lock for the return visit. Will also bring existing parts back. Rescheduled for the 4th. F5e1. F8e1 f2e1; ordrng 1 W11629601 (Control) and 1 W11176112 (Lid lock) and 1 W11481722 (Actuator)"

Customer stated that he did not confirm the appointment and was going to call Whirlpool and see if they would pay for the service call and any parts that might be needed for the range.Customer canceled service at the door

"Arrived on site for a washer MVWP586GW0 not draining. Found unit is draining, washing and agitating. Also found an F2E1 error so I replaced the control w11657965 and tested in factory cycle. No more errors or leaks detected while on site."

Arrived on site for an oven JJW3830LL01 making sounds. Found the sound is the unit restarting and getting an F2E1 error. Cycled the oven and hooked it up to the wifi. I'm ordering the W11598124 console for return visit. Office will need to reschedule when the part arrives. ; ordrng 1 W11598124 (Console)

Arrived on site for dryer door not closing properly . Found burr on right hand reciver . Ordering both recivers . Return set for 12/5; ordrng 2 W11568982 (Hinge reciver)s

Arrived on site for a dishwasher JDTS3924SL0 with a loose handle. I found the screw was stripped on the right side. I replaced both screws w10826179 and studs w11157086. The handle is tight and the unit is operating as designed. No leaks detected while on site. Nobody is available to sign.

Arrived onsite for F8E0 oven fan not running. I confirmed i can hear the motor hum but no airflow occurring. I found the blower motor to be receiving correct voltage but fan not moving. Motor on blower has failed. I replaced the blower and unit now operates as designed. Call complete. Installed W11598119 BLOWER.

Arrived onsite for unit with smoke odor. I pulled the console and found a fire had occurred and burnt all top components. Spoke with techline and they stated it seems like a leak occurred with the valve and created a electrical fire due to rust present near the valve. Unable to test as customer stated when plugged in it hisses and control is burnt up. Called safety and they wrote under original SR. Safety will contact customer with resolutionCase number techline 21749536.

"Arrived onsite for unit with poor cooling WRT541SZDM03 located in unit 2405. Repaired by replacing compressor w11580057, uv drier WPW10143759 access port W11506635. Pulled vacuum and charged to spec. Inspected all joints. Unit is now cooling with good low side pressure and positive heat exchange detectable on the discharge line. No leaks detected at time of servide. Water is off and disconnected prior to service. No signer available"

Arrived onsite appt 2193 model WFES3530RS0 and repaired unit door handle under one stop provision. Unit is now correct. See pic. No signer available.

Arrived onsite WMH31017HS11 unit 1207 and repaired unit with failed blower by replacing the blower fan assembly W11441128. Unit is now operating as designed. Tested function while onsite.

"Arrived onsite for damaged dishwasher. I found the damage to be the console broken. I was not sent a console. Ordering W10815819 CONSOLE, WPW10653840 LATCH, AND W10837566 DOR SEAL. Office to RS as parts are OOS. Installed WP8268961 FRICTION PADS.; ordrng 1 W10815819 (Console) and 1 WPW10653840 (Latch Dor) and 1 W10837566 (Dor Seal)"

Arrived on site for f3 e1 error water level error. Inspected unit found door switch not working properly. Replaced door switch and moved on to issue. Found water level switch defective and no longer working properly. Replaced switch and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit not draining or doing anything. Upon arrival inspected unit found f9 e1 error stored long drain. Inspected underneath found wire harness broken at pump. Replaced harness and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for console display showing locked out. Tried power cycling unit but issue is still happening. Unit will need a new console. Replaced console and tested unit is now functioning properly and as designed to job completed

"Arrived onsite WED560LHW2 appt 9104 for vibration from cracked blower. Ordering blower to repair. Advised maintenance on findings. Walk in closet stacked install, single tech accessible. ; ordrng 1 W11327190 (Blower)"

"Arrived on-site for light, not working inside unit. And right side, fridge, gasket is tearing apart. Replace both l e d console and right side gasket and tested. Unit is now functioning properly. And as designed to chicken. No leaks present at this time job completed"

Arrived on site to repair damaged front panel. Upon arrival found rust stain build up occurring on door replaced panel Also on site for door falling inspected unit found right hinge blown out and spring missing. Replaced hinge and tested. Unit will need a new handle and hardware for handle when trying to swap over to new panel acre stripped out ordering part office to reschedule ; ordrng 2 W11157086 (Mounting stud)s and 2 W10826179 (Screw)s and 1 W11684315 (Handle)

Arrived on site for washer MVW6500MW1 to install previously ordered parts. Replaced shield W11409708 and both screws W11573574. I set all 4 leveling feet to correct position. Unit is operating as designed. No leaks present. Job complete

"Arrived on site for refrigerator GI6FARXXY08 with issue of not making ice. Upon arrival, inspected unit. Am getting correct temperatures in both RC and Fc . Inspected icemaker. Container is empty and there is no ice in tray mold. Ran water fill test and icemaker is not responding . Test Water dispenser and valve is pouring correctly. Need to replace icemaker. Replaced icemaker W10882923. Test harvest and filled and completed correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site for washer WFW6620HC0 with issue of only spins on low speed and makes noise. Upon arrival, ran diagnostics and there are no saved error codes. Ran a drain and spin test and operated correctly. I then ran a regular/ normal cycle with towels. Cannot duplicate the issue at this time. After series of questions with customer, it is determined that too many pods are being used. I gave recommended amount of detergent to be used. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11393685), stator (W10915700), clutch (W10754448), slider (W10734521), and rotor (W10915701). Ran calibration cycle successfully, followed by full diagnostic cycle with all components properly engaging and no faults. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for washer WTW5057LW0 with issue of leaking water. Upon arrival, inspected and test unit.Started a normal cycle with deep fill. Makes an odd sound during slow rotation while filling . Once filled begins washing as normal. Inspected pump, tub and hoses and all are good. Found water droplets on inner part of belt shield. the leak is coming from gearcase seal and water is leaking from over the gearcase and onto all lower components. Uploaded pictures to SD. Need to replace gearcase and all lower components . Ordering gearcase, cam, belt, actuator, motor, capacitor, wash plate, belt shield and spanner nut. Office to reschedule ; ordrng 1 W11510461 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11551646 (Spanner nut) and 1 W11409708 (Shield)"

Arrived on site for refrigerator WRX735SDHZ08 to install previously ordered part. Replaced led module W11527432. Test unit and is operating as designed. Job complete

"Arrived on site to test unit WFG320M0MS0 for gas smell. Customer stated strong odor present every time preheat runs. Verified issue, immediately upon ignition raw gas smell present. Accessed burner tubes and found air shutter fully open causing improper air-to-gas ratio. Adjusted shutter to approximately 15% open, strong odor still present. Adjusted to 5% open. Retested preheat cycle; odor has been eliminated and flame now clean blue with no rollout. Explained slight gas smell can be normal on initial ignition. Advised customer to always run vent hood during the use of the unit. Contacted SAFETY and documented under case number 21701164. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

"Arrived onsite for fan staying on KOEC730SPS00 and replaced the probe W11758691 to ensure it was not a probe fault, when symptoms persisted, replaced the ACU W11783549. Unit is now operating as designed. Tested all functions and features."

"WOD51EC0HS20 Arrived on site from previous visit to install part. I installed the console, then tested product, is working as it is designed. Office to charge CC on file for remaining balance of $886.17 ."