Arrived on site for long dry times and moisture building up in drum . Unit is heating and blower is functioning properly . Found exhaust tube full of water . Recommended having vent cleaned professionally. Job complete

"Arrived on site to inspect microwave/oven wall unit combo microwave door not closing properly and damaged. Upon further inspection, I found the oven outer door glass shattered and the microwave outer door glass trim dented (photos). When I opened the microwave door, I found the arm was broken and the door would would open more than 90 degrees. The customer advised that they went to open the MW door and it flung open on them and hit the oven door and broke the glass in the oven door (photo). I found the microwave door sliding arm is broken as well. I am ordering the oven outer door glass, microwave outer door glass, both microwave door hinges, slide, arm, push rod, spring, microwave light bulb, MW control, 4-leveling shims, CNOTE-2 HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST ; ordrng 1 W11600222 (Oven outer door glass) and 2 W11598178 (MW door hinge)s and 1 WPW10128850 (Arm) and 1 W11607070 (Sliding arm) and 1 W11700292 (Spring) and 1 W11684510 (Support) and 1 WPW10120235 (Push rod) and 1 W11600216 (MW outer door glass) and 4 LEVELINGSHIMS (LEVELING SHIMS)s and 1 CNOTE (2 HOUR JOB) and 1 W10886919 (MW lamp) and 1 W11325786 (MW control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site with new parts. Removed drum. Replaced gearcase, actuator, cam and belt. Calibrated washer. Call complete."

"Arrived on site to inspect unit for error code f9e2, and not running more then a few minutes of the cycle before shutting off. Consistent f9e2 error recommended replacing drain pump and control. When putting into diagnostics noticed the console has stuck key will need to order that as well. Need to order drain pump and return. Office to reschedule. ; ordrng 1 W11551760 (Drain pump) and 1 W11331944 (Console)"

Arrived on site for washer tripping breaker . Will trip breaker on every cycle but not on every time . Inconsistent when tripping . Replaced harness and cap according to service pointer . Ran diagnostics wash all checked normal. No water leaks detected at this time. Job complete .

"Arrived on site ,replaced washer on mounting bolt and vent covers . Blower and Dampner are working properly . Job complete"

Arrived on site for dryer not heating properly. Upon arrival confirmed customer complaint. Found no voltage issues. Power cord/terminal block was not damaged. Found thermostat fix at 7.5k at room temp. Spoke to techline sr#7737799840. Documented findings after replacing thermostat fix WP3387134. Techline deemed unit is working as designed with good airflow. Call complete

"Arrived on site for not washing. Upon arrival, ran diagnostics and got F4-E3 wash motor not operating. Test unit and fills but wash motor does not operate. Confirmed correct voltage to motor. Need to replace motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for holder replacement. Attempted but was unable to removed cooktop for service front Screw broke. Needs 2 techs for holder replacement. Called techline about red flame file #7737806514. Confirmed moisture in air with humidifier or even sometimes rain will change the make up and cause flames to turn red. No failure of unit in regards to flame color. Office will schedule 2techs for part replacement, ; ordrng 4 W11674763 (Screw)s and 1 W11381267 (Manifold) and 1 2man (2 man)"

Arrived on site to test unit for unit not washing. Test unit and found and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.

"Arrived on site to test unit for broken parts, tested unit found suspension torn out from housing and basket does not have holes punched all the way through, will need to replace suspension and basket, ordered parts, office to reschedule ; ordrng 1 W1127817 (Suspension) and 1 W11172199 (Basket)"

Arrived on site for refrigerant leak at the evaporator. Removed defective evaporator replaced the evaporator assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

Arrived on site to test unit for misused error code. Found wrong model and serial number. Will need to order new control board. Office to reschedule ; ordrng 1 W11448962 (Control board)

"Arrived on site to inspect unit for taking to long to preheat on all cycles. Upon closer inspection found loose wire in junction box, reattached wire to correct connection. Tested unit, unit is running as intended. Job complete."

Arrived on site to inspect dishwasher leak. The unit is leaking from the bottom right side of the door. I found the door gasket deformed in the top right corner. I removed and replaced the gasket and tested. I found no stored error codes. I found no leaks after running the test cycle. The unit now operates as designed. No leaks observed during service.

"Arrived on site for unit not draining properly. On arrival confirmed issue with customer, The issue is the clothes are not Being spun out completely and unit makes noise on a heavy load. Ran diagnostics and found no error codes. Ran auto test cycle and completed as normal. Spoke with customer about daily use and found the customer is not using cycle selections properly, running every load on normal. Also found 3 to 4 times the amount of detergent is being used. Also notified customer that the unit is not intended to wash oversized items such as queen sized comforters. Ran a load of towels and unit spun out properly. Unit is functioning as designed. Job complete"

"Arrived on site to test unit for no ice production, tested unit found ice maker will no go into diagnostics, replaced ice maker and ran diagnostics, ice maker completed diagnostics and filled with water, unit is now running as designed, job completed"

Arrived on site to inspect top load washer. The front of the cabinet is damaged. I removed and replaced the cabinet and tested. The unit now operates as designed. No leaks observed during service.

"Arrived on site to inspect venthood not working. Upon further inspection, I tested the unit lights and fan and both failed to come on. With the unit turned on at the control, I raised the chimney to expose the junction box and wiring to the box. I wiggled the main harness and the unit came on. Cycled power at the breaker and gained access to the harness inside the junction box and found the neutral wire not installed properly. I re-wires the neutral and adjusted the L1 and secured the harness and cycled power to the unit. Retested and the unit is operating as designed. Job completed."

Arrived on site for unit not tumbling. Upon arrival inspected unit. Found pulley and belt system failed. Replaced using repair kit. Tested unit and unit is now functioning properly. Job complete

"Arrived onsite for previously diagnosed parts. Installed the keypad, tested the keyboard and it is operating as designed. No gas detected during service."

Arrived on site to replace igniter. Replaced igniter test unit and unit test good job complete.

Arrived on site for microwave heater falling. Replaced supports. Confirmed operation. Call complete.

"WRS335SDHM06 Arrived to inspect noise. I found the machine would emanate a rattle and vibration noise when the compressor would engage. The high side tubing was improperly second and after correcting, the issue was resolved. The two drawers in the RC section were very stiff and after applying MFG approved lubricant, began functioning as designed. No leaks observed during service."

"Arrived on site to diagnose range that was throwing F2E0 error for disconnected keypad. Found error present when I arrived. I was able to clear. I replaced the console with membrane after verifying there were no folds or damage to the ribbon cable. Retested and did not see error return. If error pops up again, next step would be to replace the ribbon cable with control. Repair complete."

Arrived onsite and replaced the hinlimit cutoff due to shorting. Advised customer to have the duct cleaned to prevent overheating. In future. Heater is not shorted. All checks good.

"Arrived on site to inspect condensation build up in the refrigerator. Upon further inspection, the customer showed me the condensation build up in the RC section on the drawers and shelves. I find no moisture on the RC door gasketI found the unit not properly leveled during installation. When I inspected the freezer section, I found frost built up on the rails and FC drawer. When I closed the FC door, I found the door would pop back open and was not sealing properly. I found a foam spacer at the back right corner of the FC drawer that was making contact with the FC switch but pushing against the drawer. I removed the foam piece and closed the FC drawer and found it closing and sealing as designed. After leveling the unit, I checked the RC section and found the condensation had reduced and when closing the door, I could hear the suction noise at the drain tube. I recommended the customer monitor the unit and if theyre not satisfied to call it in for service. No water leaks observed during service, job completed."

Arrived on site to test unit for left front burner not coming on. Test unit and found bad switch. Replaced switch test unit and unit set good job complete.

On arrival verified complaint of noise during cycle. Ran cycle and identified a noise similar to something possible vibrating or bouncing. Opened unit up and isolated sound to only being when motor is running as I removed tub. This should indicate not the rollers bouncing. Attempted to remove vibration with my hand as I touched the blower housing in multiple places and had little effect. Replaced motor and blower for possible internal vibration still little effect. Added damping material under blower housing to reduce some vibration of maybe the housing is bouncing. Verified all bolts aAre tight and heater housing is not bouncing as well. Checked for vibration between motor mount and base and it is properly secured. As well as made sure there was no vibration between bower housing and motor mount. Reassembled and still making the noise. Made sure there was NO damage to unit cabinet and there was no vibration in the cabinet. Spoke with SW and requesting another tech to take a look for second opinion. Video recording sent to SW on service thread. Reordering blower and motor as well as blower tube and damping material.; ordrng 1 212643 (Sealer SS replenishment) and 2 w11113654 (Dampening material)s and 1 W11327190 (Blower wheel) and 1 W11234001 (Motor) and 1 WPW10342188 (Blower pipe) and 1 WPW10211911 (Blower housing)

"Arrived on site. At time of visit no odd noise,removed cover assembly adjusted fan housing,added sealer between fan housing and evaporator cover also added sealer between cover and fan cover. Reassembled unit no odd noise while compressor and fan running."

"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the oven does not heat properly and the cooktop gets too hot when using the oven. I advised the cooktop will get hot due to the oven vent being located under the control panel and directs the oven airflow out towards the cooktop. Using my multimeter, I placed my thermal couple in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 432 degrees. My next five readings were 323, 396, 334, 385, 351 for an average temp of 357.8 degrees. I advised the customer that the oven temps are on point and no repairs are needed at this time. I made recommendations for use and care. No gas leaks detected during service, job completed."

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I found the ice bin empty and placed the unit in diagnostics and checked test 56 for ice maker errors and found none. Took unit out of diagnostics and found the unit was in defrost mode upon arrival. I tested temps in the FC=15 degrees. I put my gauges on the recently completed sealed system and found pressures at -1/152psi. I could hear some gurgling going on inside the cabinet. I tested the ice maker and fill tube and they operated as designed. I advised the customer that there could possibly be an issue with the sealed system with it having some contaminates in the system and recommended they monitor the unit for a few days to see if it makes ice. I advised that if it does not make ice to contact our office to schedule service. No water leaks observed during service, job completed."

Arrived on site to test unit for center burner not igniting. Test unit and found and igniter. Replaced igniter with truck stock test unit and unit test good job complete.

Arrived on site for unit. Not producing ice. Upon arrival inspected unit. Found unit had 3/4 for ice bucket. Customer stated icemaker has been working over the last few days. Possible frozen line. Noticed temperatures were turned to the highest level and airflow gaps are being blocked. Adjusted temps and recommended settings and recommended removing items to allow intentional gap in shelving. Unit is functioning properly. Job complete

"11/14/23 19:18: CS rspndd 11/14 TUE, Arrived on site. Replaced damaged dryer top. Job complete"

Arrived on site and replaced damaged top to dryer. Job complete

Arrived on site for customer smelling burning. Found burning smell when microwave is used. Microwave is still working. Removed from wall. Found safety switch and wires are damaged and burning. Called safety. Gave authorization W19DKL1WPL. Replaced interlock harness. Verified operation. Call complete. ; used 1 W11033422 (Harness) from stock

"Arrived on site to test unit for not operating properly, tested unit found display completely dim, some console buttons not working, recommend replacing control, console and display assembly, office to get authorization ordered parts, rescheduled for 11/21; ordrng 1 W11105615 (Assembly display)"

Arrived on site for washer not washing or spinning out laundry properly. Upon arrival found f7e6 in diagnostics. Traced failed to broken harness near capacitor. Found harness breaking down internally and wringing coming loosing from outter insolation. Rescheduled customer for 11/22/23 to complete repairs. Ordering W11665968 harness ; ordrng 1 W11665968 (Lower harness)

Arrived on site to inspect gas range. I found the control panel housing scratched. I removed and replaced the panel housing. The unit now operates as designed. No gas leaks detected during service.

"Arrived on site for does not spin clothes dry enough. Upon arrival, ran diagnostics and there are no error codes. Ran a test cycle on diagnostics and all components operate correctly. Ran a normal cycle with large load of towels and unit fills, washes, drains, and spins correctly. Unable to duplicate the issue. Explained to customer about how load sizes and articles that are too heavy will not spin out all the way. No leaks present at this time . Job complete"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the dryer, access valve, and compressor and charged the unit up with nitrogen. Could not detect any leaks at any of my welds. Vacuumed down the unit to -30 psi and found pressures hold for 15 minutes. I charge the unit up with 53 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed."

Arrived on site for not heating. Upon arrival test polarity and is good. Test vent and test passed with good airflow. Disassembled unit to test heating circuit. All components tested good except thermal cut off. Replaced thermal cut off and test unit. Heater now energizes. Test heat cycle from .During test cut off failed and stayed OL again. Need to contact techline. Need to reorder thermal cut off. Also ordering thermistor. Need to call techline on next visit durin operating hours. Office to reschedule ; ordrng 1 WP8577274 (Thermistor) and 1 279973 (Cut off)

"Arrived onsite for refrigerator not cooling. On inspection found .6 vac to compressor, tested the cap on the start device and was 12uf good. Went to the control board and found the connection for the control board partially plugged in. Plugged it in all the way the compressor came on. Cold air in the fc now and cooling down. The unit is operating as designed."

"Arrived on site for loud noise complaint. Per description noise possibly due to ice build up on evaporator,at time of visit no odd noise,ran diagnostics thermistors passed ran all fan test passed,ran heater test passed changed defrost setting to basic to prevent ice build up on evaporator."

"Arrived on site. Found a defective mullion rail,ordering a new mullion rail; ordrng 1 W11590869 (Mullion)"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638"

"Arrived on site to diagnose dishwasher that was not heating dishes. Customer said they would see steam, but dishes always stayed wet and they would have to open the door to let them dry. I tested the unit and found heating element working properly with no errors. Advised to make sure to use rinse aid, high temp options and to run hot water first. Unit working as designed. Customer did find some rust on the door panel. Ordering a new door panel and badge. Office to schedule when parts arrive. ; ordrng 1 W11116420 (Door Panel) and 1 W11178521 (Emblem)"

"Arrived on site to test unit for no power, customer stated that unit is running but not washing dishes properly, tested unit found spray arm holes are clogged with calcium, will need to replace both spray arms to fix issue, ordering parts rescheduled for 11/28, customer wants a AM appointment ; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm)"

Arrived onsite for no heat and found unit operating with failed connection to coil from factory. Repaired harness connection. Unit is now operating as designed. All checks good.

"Arrived to install previously diagnosed and ordered part. I found the tub with the correct p/n of W11378552 was incorrect within the box and the type that required the older style vent and was incompatible with this model. We are reordering the tub assembly and it will need to be checked to verify it has the newer short length vent, or vent delete and cannot have the prior old version that is approximately 3 in diameter. No leaks observed during service.; ordrng 1 W11378552 (Tub Assy) and 1 TechGCtoinspect (Tech GC to inspect)"

"Arrived on site for door broken. Customer said they provided him a new door. On arrival doors checked good. Verified proper range or motion, gaskets in place and hitting switch properly. Working as designed. Call complete."

Arrived on site for Im not making ice . Ran diagnostics and found poor water flow . Replaced water valve . Re ran diagnostics all checked normal. No water leaks detected at this time. Job complete

On arrival confirmed complaint of turning on and off by itself. Customer states unit will turn off during timed dry. Customer stated as of yesterday unit is working properly. Ran multiple cycles today and confirmed unit is operating as designed. Job complete. Spoke with safety to document unable to confirm complaint. 7737733148

"Arrived on site to diagnose dishwasher not heating. Tested unit and found good fill, but no wash motor engagement. I ran diagnostics and found F4E3 for dead wash motor and F7E1 for no heat. Replaced sump and motor and retested. Verified proper function with no leaks. Ran diag cycle. Repair completed. ; schdld next appmnt for 11/21 TUE !"

Arrived on site to test unit for oven not heating correctly. Calibrated oven test unit and unit test good job complete.

On arrival verified complaint bad tub and cabinet. Replaced the inner basket and cabinet. Ran auto test and found no issues. Ran calibration and operational test good. Job complete. No leaks detected during service.

Arrived on site for door making noise when it opens. Found fridge had a bit of wobble. Removed panel. Adjusted leveling legs. Noise corrected. Call complete.

Arrived onsite for a refrigerator and replaced a damaged freezer door. Call complete.

"Arrived onsite and replaced pump assembly per diagnosis. Verified good function. All checks good. Advised customer on repair, office to charge CC on file for washer repair balance."

Arrived onsite and completed noise reduction determined primary cause of noise to be blower wheel lint build up. Cleaned blower wheel and found no cracking. Also has a posted duct length of 25 feet indicating significant back pressure which can result in excessive tremor and vibration. Used diagnosed parts kits to improve functionAdvised tenant on findings. Unit performance is restored and improved. Office to charge balance to CC on file.

"Arrived on site to test unit for not operating properly, tested unit found unit is locked, attempted to unlock but it returns back to Lock Screen, cycled power but unit went back to locked screen, will need to replace console to fix issues, console is on order office to reschedule ; O-emld tckt"

Arrived on site for range not heating properly. Upon arrival found no errors in diagnostics. Upon arrival found no errors in diagnostics. After further testing I found stable 120v between L1-N & L2-N.found stable 240 between L1&2. Found oven sensor at 1.08 at room temp. After testing oven at 350 preset. I found oven sensor at 1.6kohms. Replaced oven sensor and retested unit. Found an average of 350.5 degrees after 30 minutes. Instructed customer on best preheat methods. Unit working as designed. Call complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the cabinet, tub, basket, gear, case, agitator, filter, spanner nut, suspension, nameplate, and screws. I tested the unit and the unit began to work and operate as designed with no leaks present. Call complete."

Arrived on site for oven showing f2e1. Checked connection and reset. Still same error. Replaced console. Verified operation. Call complete.

Arrived on site for oven missing the logo. Installed new logo. Call complete.

"11/14/23 19:19: CS rspndd 11/14 TUE, Arrived on site. Replaced damaged washer top and door. Job complete"

scratched conssole and handle. Job complete

"Arrived onsite for dryer not finishing a load set on sensing setting. On inspection I took a dish tow and got it wet. Through it in the dryer and started it up on the normal setting. It said was done in about 5 minutes. I took towel and wiped down the sensing bars in the dryer really good. Restarted the unit and dried for 25 minutes. When it got to 10 minutes left i through in another wet towel. It went from 9 minutes left back up to 15 minutes left. The customer said that was the first time she has seen time add to the dry time. I informed the customer to try with a regular load and if it stops half way through call us. Will go back with the wiring harness, sensor bars. The unit is operating as designed and no water leaks detected during service. I told her that I will leave the call open for a few days.; O-emld tckt"

Arrived on site for agitator not functioning. Upon arrival inspected unit. Found it agitator came unattached and fractured at the wash plate area. Will need to order and replace upper agitator section and wash plate. Office to reschedule.; ordrng 1 W11614636 (Agitator) and 1 W11510461 (Washplate) and 1 W11510462 (Agitator cap)

Arrived on site for washer making a screeching noise during finale rinse/spin. Upon arrival confirmed noise failure during rinse after finding no error codes in diagnostics. Found fabric softener side of inlet valve wasnt opening fully causing noise. Replaced valve and tested unit. Found noise no longer present and unit working as designed with no leaks. Call complete

"Arrived on site for washer not spinning load out . Ran diagnostics and got 7-1 error . Unit is making a lot of noise in spin . Ordering gearcase , cam , cap, motor set return 11/28 ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11428524 (Cap) and 1 W10890624 (Motor)"

"Arrived on site to inspect unit for error code f8e4, overfill switch. Upon closer inspection found sudsy water in float switch as well as excessive suds when running unit through diagnostics. Informed customer switching to a liquid soap instead of the pods would have better results. Job complete."

Arrived onsite for previously diagnosed parts. Installed the new keyboard on unit. Tested the keyboard and it is operating as designed. No gas leaks detected during service.

Arrived onsite for previously diagnosed parts. Installed the new keyboard on unit. Tested the keyboard and it is operating as designed. No gas leaks detected during service.

Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the door seal and used the manufacture approved adhesive. The customer got their vents cleaned prior to the appointment. I tested airflow and found great airflow now. The unit now operates as designed.

"Arrived on site to inspect unit for error code f8e4. Upon closer inspection found float switch was not plugged in properly, connected float switch, tested unit, unit is running as intended. Job complete."

Arrived onsite for a refrigerator and replaced damage doors and name plate. Call complete.

WDP540HAMZ0 Arrived to install previously diagnosed and ordered part. I removed and replaced the failed drain pump and tested. The unit had all functions and drained as designed. No leaks observed during service.

Unit location address is 101 double tree cove. Arrived onsite for unit making noise. Upon arrival inspected unit. Disassembled and found actuator arm not engaging fully leading to cam grinding. Used truck stock cam W10721967 and actuator to correct the issue. Replaced and tested. Unit is functioning properly. Job complete

Arrived on site for freezer not making ice . Ran diagnostics no error codes . IM not harvesting . Found upper switch not responding to switch test . Also found user interface not displaying correctly . Ordering upper switch and UI . Also customer needs FZ door handle tightened down . Will need second man for that . AUTHO . No water leaks detected at this time. Call to set return . ; ordrng 1 W11404239 (Ui) and 1 W11233367 (Switch) and 1 Secondman and 1 Autho

Arrived on site for unit not having any power or lights. Upon arrival inspected unit unit had power and lights are on. Ran diagnostics and found no stored error codes. Ran several test cycles and unit is operating as designed. Maintenance believes unit is Intermittently loosing power. Given that unit has passed all testing and cycle selection recommend that maintenance in specs power outlet. Job complete.

Arrived onsite for previously diagnosed parts. Installed the fan in the unit. The vent hood is not installed so I couldnt test the unit.

Arrived on site to inspect side by side refrigerator not cooling. I found the compressor not running. I inspected the compressor and found discoloration on the compressor by the return line that looks like heat marks. I plugged the unit in and found the compressor kick on. The compressor runs but has a loud high frequency sound indicating internal damage. The compressor ran for 30 seconds and kicked off. I am ordering the compressor to resolve. The RC door is dented and scratched. The customer is out of cosmetic warranty at this time. Office to order parts and schedule service. No leaks observed during service. ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 Wpw10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2HOURS (2HOURS) and 1 R600 (R600) and 1 Nitrogen (Nitrogen)

Arrived onsite for diagnosed failed compressor overloading the start device. Determined failure to be weak relay. Replaced start device and capacitor. Unit is now operating as designed. All checks good. Sealed system repair not needed.

WMH31017HS09 Arrived to install previously diagnosed and ordered part. I found the original issue and corrected and then removed and replaced the transformer. Testing revealed the unit regained all previous function. Operational test good.

"Arrived on site for leaking water. Upon arrival,inspected unit and found leaking from bottom of freezer door and water line connector. Replaced fitting with truck stock. Unit is operating as designed. Job complete."

Arrived on site for washer not locking lid and starting cycles. Upon arrival I found f5E3 in diagnostics. Tested latch and found it broken and that control wasnt sending any voltage to control. Replaced both parts and tested unit. Found washer working as designed with no leaks. Call complete

"Arrived on site to inspect unit for not having power. Upon closer inspection found breaker was tripped, reset tripped breaker. Advised to have contractor replace faulty AFCI/gfci breaker to better one to alleviate the issue. Job complete."

Arrived on site to test unit for buttons not working. Found shorted console replaced console test unit and unit test good job complete.

Arrived onsite for a refrigerator with a damaged door. I verified the damage and replace the door. Call complete.

Arrived on site to diagnose washer that was not spinning. Powered on unit and found spin disabled. Advised customer this was a known issue with the console / software. Advised the current solution is to monitor the settings and make sure if the spin shows up as disabled to adjust the spin back to normal. We ran drain and spin and verified proper operation. Repair completed.

"Arrived on site for a defective icemaker. Per tech support icemaker will need to be replaced again,replaced icemaker,found frozen fill tube,replaced fill tube. Ran diagnostics icemaker passed harvest ran fill test passed."

"Arrived on site to test unit for no ice production, tested unit found ice maker going through diagnostics but not sending signal to valve to fill, replaced ice maker and tested, ice maker is now functioning properly no leaks detected job complete"

Arrived on site to test unit for gas smell. Test regulator and all burner could not find any gas smell or gas leak. Job complete at this time.

Arrived on site for no drain dishwasher. Found debris in drain pump. Removed debris and cleaned out filter . Reran diagnostics all checked normal. Collected 162.36 AUTHO H9CEF4. No water leaks detected at this time job complete

"Arrived on site to inspect range cooktop with orange flames. Upon further inspection, I tested the cooktop burners, except the middle burner as the customer had it covered with foil, and found the four corner burners flames are blue based with orange tips. The customer advised they have a humidifier in the home. I advised the customer that the humidifier is whats causing the orange flames and provided a video of how it works. I recommend the customer use purified water in the humidifier to help cut back on the orange flames and to also open a window near the unit to help reduce the orange flames. Unit is currently operating as designed minus the orange flames. No,gas leaks detected during service, job completed."

Arrived on site to test unit for cracked cooktop. Found damaged glass cooktop. Replaced cooktop test unit and unit test good job complete.

"Arrived on site to inspect unit for not heating properly. Upon closer inspection found unit is heating as intended, internal temps match specs. Job complete."

Arrived onsite for a washer that will fill to the top no matter the cycle selected with auto sensing also selected. Upon arrival I tested the unit in the same manner the customer uses the unit and found that it filled all the way to the top I contacted tech line and spoke to Nate and advised him of my findings and what the customer is experiencing and it was determined that there is a control issue. I am ordering the control and having the office reschedule . 7737796319. ; ordrng 1 W11603810 (CNTRL-ELEC)