Service History 268

We serviced a
WHIRLPOOL DRYER
Model WGD6400SW1
Near Austin, TX 78725
Kevin
Job Details: 04/23/2021
"Arrived on site and inspected dryer and found it is heating properly, took two videos. Took another video of airflow with vent disconnected. Took another video with vent connected showing restricted airflow on airflow meter and elevated temperatures in dryer due to lack of airflow. There is no issue with the dryer went to the exterior will need to be clean/clear properly before dryer is used again. If dryer is used again before it is properly cleaned damage to the dryer can be done by overheating.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2021
Arrived on site to install previously diagnosed parts. I installed the new inner door and pads. I could not test the unit due to customer having sink and plumbing being worked on at the time of service. I did make sure the UI was working before departure. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Austin, TX 78746
Richard
Job Details: 04/23/2021
Arrived onsite for the wall oven not heating. Took wall oven out and took apart the panels. Replaced the blower fan motor and control board. Taped the power cord to the back of the oven so I can push oven back in all the way with no issues. Installed oven and it tested fine and its heating with no error codes coming on. But during testing the console would reset itself during the preheating. And the buttons would not respond to my demands. Had to reset the oven and the after reset the display was flickering. Will need to replaced the console and need to advise customer on the whirlpool app and updates. Ordering parts and office to schedule ; ordrng 1 W11396218 (Console)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Belton, TX 76513
Tyler
Job Details: 04/23/2021
"Arrived on site for fridge making loud noise. Upon arrival I found noise was present and coming from fan motor behind. Upon further inspection I found cause was due to fan seals around ice box were going bad causing ice to form around fan which then shredded the ice and through it into ice bin. After repair found ice motor fan functioning as designed and no longer making noise call complete."
We serviced a
GE REFRIGERATOR
Model GSS25KGPDBB
Near Austin, TX 78733
Richard
Job Details: 04/23/2021
Arrived onsite for the refrigerator not dispensing cube ice and not dispensing water. During testing found that the water dispenser is working just fine. But the solenoid that controls the cube and crushed selection is not working. It is getting voltage but not working. Ordering parts and office to schedule ; ordrng 1 WR55X10315 (UI control) and 1 WR17X11628 (Cover motor solenoid) and 1 WR2X7309 (Cover) and 1 WR62X23154 (Solenoid kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78727
Matthew
Job Details: 04/23/2021
"Arrived onsite for fluctuations in temperature. Upon arrival found unit is functioning properly. Fridge and freezer temperature are good and unit is producing ice. Customer is recording temperature with thermometer. Explained to customer that that type of thermometer is not accurate for gauging temperature. It is slow to acclimate to actual temp. The fluctuations seem to be a result of the unit defrosting, which is normal. Checked condenser fan and coils. Cleaned coils for customer. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS
Near Austin, TX 78717
David S
Job Details: 04/23/2021
Arrived on site to install previous diagnosed parts. We gained access to the vent assembly and replaced it with new. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Austin, TX 78750
David Z
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed adapter to resolve ice building in FC. Installed new adapter and retested, along with defrosting ice from fan. Unit was set for 8 hour defrost. Retested. Unit is no longer making noise. Customer will follow up if issue returns. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Manor, TX 78653
Jacob
Job Details: 04/23/2021
Arrived onsite for door not staying shut during use. Looked at the strike. Noticed the strike was straight out and not making good contact with the latch. Bent the strike down. Tested door. Door staying shut during a diagnostics cycle. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Leander, TX 78641
Justin
Job Details: 04/23/2021
Arrived on site for a washing machine leaking from the front. Upon further inspection I found the bellow visibly torn and causing the leak I am ordering the part. Office to reschedule.; ordrng 1 W11106747 (Bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details: 04/23/2021
"Arrived on site to test unit for not releasing rinse aid. Replaced dispenser(WPW10671905) with truck stock. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIO338HSS00
Near Austin, TX 78703
Luis
Job Details: 04/23/2021
"Arrived on site for a defective drain pump. Replaced drain pump,tested drain pump,water draining to sewage correctly customer will have installers install new tubing to sewage line."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78628
Tommy
Job Details: 04/23/2021
Arrived onsite for previously diagnosed parts. Replaced pressure hose and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Austin, TX 78702
Luis
Job Details: 04/23/2021
"Arrived on site for defective harness,installed a new harness,ran diagnostics heater powered on."
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS00
Near Leander, TX 78641
Justin
Job Details: 04/23/2021
"Arrived on site for an unresponsive oven. Upon further inspection I found the UI not responding to touch. Although it was lit up. I cycled the power at the breaker and found the unit now being responsive. I found two labels for the oven and found one kept breaking, I am not sure if it is connected. However, one of them switched the oven on and off. I put the unit into diagnostics mode and found stored error code F6E4 for UI to control status. I activated each load and found no change in the status. I preheated the oven and found no change in the unit. I quoted the customer for the ACU per the tech sheet instructions. I did advise the customer his breaker situation tied to the oven is strange and let him know it could possibly be playing into it. I also advised the customer once the ACU is replaced there is a possibility of needing to replace the UI.
We serviced a
WHIRLPOOL COOKTOP
Model JED8430BDB
Near Austin, TX 78750
David Z
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed parts to resolve dead blower motor. Replaced motor and retested and unit still did not power on. Found voltage coming out of switch at 120, but as soon as motor tries to draw it drops voltage. Replaced switch and motor both. tested and unit is now blowing as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX505ESS1
Near Austin, TX 78703
Scott
Job Details: 04/23/2021
Arrived on site for ice maker making too much ice . Found bin thermistor not ohm properly . Ordering thermistor. Also customer needs filter, ordering filter Call to set return ; ordrng 1 F2WC9I1 and 1 WPW10511923 (BIN )"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV996FDEE00
Near Manor, TX 78653
Jacob
Job Details: 04/23/2021
Arrived onsite for unit not making ice. Tested unit. Found that the ice maker was bad. Replaced ice maker. Tested ice maker for harvest and made it all the way. Also tested for water fill test. And it filled with water. No leaks at this time. Job complete
We serviced a
KENMORE DRYER
Model 110.6072799
Near Austin, TX 78731
Scott
Job Details: 04/23/2021
"Arrived on site for dead dryer . Found thermal fuse had blown . Replaced fuse . All other fuses,thermostats,heater checked normal. Clean lint out from unit . All checked normal with dryer . Recommended getting exterior exhausted cleaned .
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Leander, TX 78641
Lou
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the pump wash kit and diverter kit and tested. Unit is operating as designed with no further leaks. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorena, TX 76655
Jonathan M
Job Details: 04/23/2021
"Arrived on site for a washing machine that?s making a clicking in clanking sound. Inspected unit and work area. Confirmed customers complaint and checked underneath unit. Found the cam and the shifter not engaged. For the service pointer on this unit, issues with the shifter and the shifter need to be replaced. Used a truck stock shifter to replace the new updated part. Tested unit and both manual spin and agitation. Unit is now working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near New Braunfels, TX 78130
Jonathan S
Job Details: 04/23/2021
Arrived n site for microwave not heating. Removed unit and tested operation. Measured amp draw and found high voltage side not drawing voltage. Found failed control. Removed control with capacitor and diode and tested operation. Found unit still not heating. Traced voltage and found bad terminal connection to right side door switch. Adjusted connection and insured that connection was tight. Tested operation and found heating. Installed unit and tested again. All tested good. Spoke with customer on service performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78756
Jacob
Job Details: 04/23/2021
"Arrived onsite for unit not cooling in the refrigerator. Looked at unit. Saw some ice buildup. Opened up evaporator in refrigerator and saw the ice build up. Concluded that the thermistor inside of the refrigerator evaporator cover was bad. Didn?t have refrigerator evaporator, part is still on order. Office to reschedule"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Cedar Park, TX 78613
David S
Job Details: 04/23/2021
Arrived on site for fridge not cooling and making a grinding noise. We inspected the unit and work area. We found the thermistors showing the proper temp in all compartments. We gained access to the freezer evaporator and found it covered in ice. We removed the ice box fan and found it in cased in ice. We cleared the ice from the ice box fan. We tested the wiring harness for the freezer and found the thermal fuse for the heating element open. We tested voltage to the freezer chassis and found 120 vac. I called no spoke to CS. We replaced the evaporator wiring harness. We tested the evap harness and found good continuity through out. The fridge is now going through defrost properly. Job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2021
I ran all of the loads in diagnostics for a while to see if it would trigger anything and did not. I gained access to the control and found all connectors connected properly. I gained access to the back of the unit and found the plug on the external pump was slightly out and I adjusted it. I found proper voltage at the wall.He advised it is possible the pump plug caused it. He advised due to no issue or mechanical failure at the time of service to not replace anything. I advised the customer of my findings. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHV00
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of unit not maintaining proper temperature, I found failed UI control, I replaced UI control, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Justin
Job Details: 04/23/2021
Arrived on site for a range with a dented control cover. I installed the new cover and the unit no longer has any damage. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Buda, TX 78610
Robert
Job Details: 04/23/2021
Arrived on job for complaints of not washing. Found wire nuts damaged at power box. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Georgetown, TX 78633
Lou
Job Details: 04/23/2021
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSS1
Near Harker Heights, TX 76548
Wesley
Job Details: 04/23/2021
"Arrived onsite for microwave intermittently not heating. return with mag cap diode, door switches and control.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Cliff
Job Details: 04/23/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2625TS0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 04/23/2021
"Arrived on site for NO ICE OR WATER COMING OUT - NOT MAKING ICE AND WATER WILL NOT DISPENSE. Tested water dispenser and valve was not calling for water. Removed valve and replaced with new valve. Tested water at dispenser and valve was calling for water now, but was still not coming from dispenser. Removed filter and installed new filter. Water dispenser is dispensing water as designed. No leaks detected. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kyle, TX 78640
Noah D
Job Details: 04/23/2021
"Arrived on site to inspect unit for not washing when button is pressed, upon inspection I found the main story button did have a delay, replaced control and all functions returned. Calibrated. Complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MQJ
Near Austin, TX 78727
Matthew
Job Details: 04/23/2021
"Arrived onsite for refrigerator ice maker not making ice. Upon inspection found faulty ice maker. Replaced ice maker, tested unit and unit is functioning properly. Harvest and fill completed. Did notice a small leak/drip from the spout connection. Residents will notify landlord to correct issue. Left water supply off for safety. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Austin, TX 78703
Luis
Job Details: 04/23/2021
Arrived on site for Defective icemaker replaced icemaker powered unit on icemaker ran through a harvest past icemaker filled with water
We serviced a
LG WASHER
Model WT5680HVA
Near Georgetown, TX 78633
Cliff
Job Details: 04/23/2021
Arrived on site to diagnose a washer that is leaking. Found evidence of over sudsing and water all around top of tub ring. Advised homeowner on findings and no further repairs needed.
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Lakeway, TX 78738
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of burner flames not low enough on simmer, I found all valves were adjusted to lowest setting, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC1
Near Austin, TX 78733
Richard
Job Details: 04/23/2021
Arrived onsite for the dryer not drying properly and getting a gas smell. During testing found that the vent is still clogged. I used the vent tester that I was provided. The vent being clogged is causing the smell which is the exhaust smell and causing the longer than normal dry times. Advised customer to have someone clean out the vent.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Georgetown, TX 78633
Lou
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the motor, belt and splutch kit and tested in diagnostics. Unit is operating as designed. Tested unit in manual test mode in high speed spin and the unit continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Manor, TX 78653
Jacob
Job Details: 04/23/2021
"Arrived onsite to replace parts ordered by previous tech, as tech line recommendations. Replaced parts. Tested unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MvWB765FW0
Near Lockhart, TX 78644
Noah D
Job Details: 04/23/2021
"Arrived on site to inspect unit for not spinning correctly, upon inspection found the unit was spinning very loudly, replaced gearcase and found the unit did not agitate, replaced clutch and all functions returned. Complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2491KF0
Near Austin, TX 78736
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of unit leaking, having a smell, and having brown stuff all over. Found out customer was not cleaning the unit out regularly, found leak coming from gasket, I replaced gasket, unit tested good. I took the door off to check dispenser, no leaks coming from dispenser, motor, hoses, valve or drain pump. Instructed customer to clean dishwasher on a monthly basis, and use less soap if they are going to pre wash dishes."
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of error code, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/23/2021
Arrived on site to install previously diagnosed part. Removed ice bin and installed new ice bin. Used customers ice that was in original bin and dispenser is dispensing ice as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ01
Near Georgetown, TX 78626
Cliff
Job Details: 04/23/2021
Arrived on site to diagnose a refrigerator that has lights not working. Found freezer led module failed and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78745
Kevin
Job Details: 04/23/2021
"Arrived on site and inspected washer and found latch will not engage, replaced it and new one is stuck in closed position. Replaced control attempted to reset switch and this had no effect. Will need a new latch to correct issue. Run calibration once latch has been corrected.; ordrng 1 W11307244 (Latch)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78738
Robert
Job Details: 04/23/2021
Arrived on job for complaints of leaks. Found trail of water from dispenser. Dispenser damaged order replacement. ; ordrng 1 W11465533 (DISPENSER )
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Liberty Hill, TX 78642
Tommy
Job Details: 04/23/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit leaking from center of sump. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS22KWWH01
Near Austin, TX 78758
Scott
Job Details: 04/23/2021
"Arrived on site for no cool fridge . Found compressor not running . Replaced start relay . Compressor is humming but not running . Oh dead out windings . Compressor has failed . Unit will need sealed system .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Killeen, TX 76541
Al
Job Details: 04/23/2021
"Arrived on site and inspected Kitchenaid French door refrigerator not cooling in the refrigerator compartment.Confirmed the complaint and checked temperatures and got 57 in the refrigerator compartment and-4 in the freezer compartment.Temperatures on UI were set to 35/-3.Observed a massive ice buildup behind the deli drawers pointing to a frozen ff evaporator.Called PR and advised him of the situation and he verified the part needed (KIT RC) was ordered, but not yet received in time for service call.Had the customer sign the DEFROST WAIVER. PLEASE GIVE CUSTOMER 48 hours heads up call so she can defrost the unit to avoid any damage to the unit.Will return with all previously ordered parts for repair.Needs more work.; ordrng 1 W11327989 (Assembly Evaporator Cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/23/2021
"Arrived on site to test unit for leaking water. Found condenser pan had more than average amount of water from thawing unit out. Customer moved unit out and back into cabinet causing water to leak from pan. Removed water, tested unit, unit works good. No leaks detected form water connections or valve. Job complete."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78748
Robert
Job Details: 04/23/2021
"Arrived on job to replace previously diagnosed part. After replacement test operation. No fault code, dryer working properly."
We serviced a
GE REFRIGERATOR
Model GSH25JGDDBB
Near Austin, TX 78754
Jacob
Job Details: 04/23/2021
"Arrived onsite for ice maker not working. Tested unit. Ice maker was not working. Checked dc voltage from the ice maker, and noticed numbers were low. Replaced ice maker. Ice maker started working right away. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Kyle, TX 78640
Noah D
Job Details: 04/23/2021
"Arrived on site to inspect unit for not spinning quietly, upon inspection found the seal was off and causing noises, fixed issue for now and ordering seal to fix issues correctly. Office to reschedule ; ordrng 1 ADHESIVE (ADHESIVE ) and 1 W10730752 (SEAL)"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 04/23/2021
Arrived on site for door issues. Found door not sealing remolded door gasket checked door seal good.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, TX 78744
Kevin
Job Details: 04/23/2021
"Arrived on site and inspected dryer and found fan blades are scraping against cover, took picture. Flattened cover and this has provided enough clearance for blades. Apartment complex will need to add a vent hose to complete installation on dryer. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 04/23/2021
"Arrived on site for damaged fresh food door. Replaced fresh food,door checked door seal good installed nameplate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Belton, TX 76513
Tyler
Job Details: 04/23/2021
"Arrived on site for refrigerator not cooling properly as well as not making ice. Upon arrival customer stated that since March 25th unit wasmaking a ice well, half bin March 29th, and no ice on 30th of March and temps in both compartments found to be getting warmer. Upon entering diagnostics I ran and found the follow test results: Test 2= 23, test 4= 0, test 18= 4Test 23= 55, test 24= 66, test 25= 51, test 26= 01 & 40, test 28= 35, test 29= 13, test 30= 33, test 31= 25, test 33= 31, test 34= -18, test 35= 31, test 36= -7After documenting results with I house help, I called whirlpool techline and spoke with Adrian sr#7730178587. Adrian instructed me to Check p8-3&4 on the main control to ohm out thermistor in freezer where defrost issue is occurring. found 23.7 ohms and Adrian says thats a safe range for freezer thermistor. Also Ran test 89, 126 and found passing results and freezer now set to 8 hr regular defrost pie Adrians recommendation. At this time Adrian from techline is recommending that we replace the 3 way valve due to it possible leaking extra refrigerant into evap in freezer when its not supposed to. Updated CS on whirlpool recommendation. Wil need to reschedule upon confirmation from CS on sealed system repair. ; ordrng 1 W11099684 (3way valve) and 1 Unknown (Oil less no dye UV dryer) and 1 Unknown/research (Any additional oil less equipment needed for repairs)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Cliff
Job Details: 04/23/2021
Arrived on site to diagnose a microwave/oven combo that is not responding to user input. Found ui faulty and replaced it. All is working properly at this time .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 04/23/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit sump and tested. Unit is now operating as designed. No signs of leaks. Job Completed.
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Harker Heights, TX 76548
Wesley
Job Details: 04/23/2021
Arrived onsite and found unit operating with new clog in trap. Removed clog. Unit is now operating as designed and draining properly.
We serviced a
GE REFRIGERATOR
Model PSC23NSTCSS
Near Austin, TX 78745
Kevin
Job Details: 04/23/2021
Arrived on site and inspected refrigerator and found Icemaker dispenser motor is working but bin is damaged. Also found if water line is disconnected below freezer door it will dispense fine. There is condensation on the front of the freezer door that is evident of an insulation void. A new door would also be needed. WR17X12079 ice bin WR78X11681 door ; ordrng 1 WR17X12079 (Ice bin) and 1 WR78X11681 (Freezer door)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS1
Near Austin, TX 78701
Scott
Job Details: 04/23/2021
"Arrived on site for door open code . Found upper interlock pushed back past micro switches, also from around lower interlocks bent . Reshaped metal, and set cam . All checked normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Austin, TX 78732
Robert
Job Details: 04/23/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. Water working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Pflugerville, TX 78660
Matthew
Job Details: 04/23/2021
Arrived onsite for washer not agitating or spinning. Upon inspection found actuator jumped cam. Replaced actuator with version specific to whirlpools request in service bulletin. Tested unit and unit is functioning properly. Job complete
We serviced a
KENMORE REFRIGERATOR
Model 106.454238
Near Georgetown, TX 78633
Lou
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice door not sealing properly and the elbow connector at the water lines in the bottom left hinge area leaking water, I removed and replaced the ice door kit and elbow connector and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near San Marcos, TX 78666
Andrew
Job Details: 04/23/2021
"Arrived on site to test unit for thumping noise while turning. Found earrings caught in felt pad causing thumping sound on drum ring bearing ribs. Removed earnings, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS16
Near Austin, TX 78701
Luis
Job Details: 04/23/2021
"Arrived on site for a defective auger motor,replaced motor assembly tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Spicewood, TX 78669
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of unit powering on and off and UI control flickering, I found power supply at outlet tested good, found failed control boards, I replaced HV and UI controls, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near La Grange, TX 78945
Noah D
Job Details: 04/23/2021
"Arrived on site to inspect dishwasher for broken adjusters and rack, upon inspection found the upper rack hardware destroyed, replaced all hardware. Complete"
We serviced a
MAYTAG RANGE
Model MER5551BAB
Near Georgetown, TX 78626
Cliff
Job Details: 04/23/2021
Arrived on site to diagnose a range that is not baking properly. Found oven temp too hot and adjusted calibration offset. All is working properly at this time.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Georgetown, TX 78626
Tommy
Job Details: 04/23/2021
"Arrived onsite for previously diagnosed parts. Replaced switches, found unit lever was also missing. CL assisted on site making a metal level to use door. Unit is now operating as designed. Job Completed."
We serviced a
KENMORE WASHER
Model 110.2613241
Near Austin, TX 78737
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from water valve housing. Ordering valve housing. ; ordrng 1 W11173597 (Valve housing)"
We serviced a
KENMORE REFRIGERATOR
Model 596.732132
Near Georgetown, TX 78628
Lou
Job Details: 04/23/2021
"Arrived on site to perform sealed system repair as diagnosed previously. I removed and replaced the compressor kit (compressor, drier, access valve)and had to rearrange the system tubing. I vacuumed the system and it held pressure. Installed 5oz R134a refrigerant and tested pressures and the unit is holding good pressures. Checked evap and it has a good frost pattern.No water connections to the u;it, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Robert
Job Details: 04/23/2021
Arrived on job for complaints of warm temperature. Found all fans running compressor running and no frost pattern. Will need SS repair order compressor and evaporator. ; ordrng 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11459354 (EVAPORATOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Elm Mott, TX 76640
Jonathan M
Job Details: 04/23/2021
"Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Found a defrost issue in the freezer section. Checked thermistors and defrost sensor and all checked good. Ran the unit through a forced defrost and found the unit defrosting. Spoke to PR and was advised to replace both main control, user interface, and thermistor for repair. ; ordrng 1 WPW10384183 (thermistor)"
We serviced a
KITCHENAID OVEN
Model KMBS104ESS03
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Mustang Ridge, TX 78610
Kevin
Job Details: 04/23/2021
"Arrived on site and inspected microwave and found no power showing on display, found fuse has failed. Replaced fuse and it started heating but fuse failed again after a few seconds. Will need to bring back fuse, magnetron and control to complete repair.; ordrng 3 W10138793 (Fuse)s and 1 W11342846 (Control) and 1 W11219761 (Harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Leander, TX 78641
Tommy
Job Details: 04/23/2021
Arrived onsite for previously diagnosed parts. Upon arrival found new control was bad. Ordering new control.; ordrng 1 W10892389 (Control)
We serviced a
MAYTAG COMPACTOR
Model MTUC7000AWW2
Near Georgetown, TX 78628
Lou
Job Details: 04/23/2021
"Arrived on site to inspect trash compactor noises. Upon further inspection, tested the unit and as the ram got to the trash, it began to make a loud grinding noise. Removed the drawer and taped the switches closed and retested and as the ram got to the lowest point it made the loud grinding noise. I pulled the unit from the cabinets and laid it on its side and removed the bottom cover and found the small gear missing teeth.I removed and replaced the gear kit and retested and unit is operating as designed. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB2
Near Hutto, TX 78634
Matthew
Job Details: 04/23/2021
Arrived onsite for rinse aid not dispensing. Upon inspection found heating element failed and dispenser not functioning.
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWB
Near Woodway, TX 76712
Jonathan M
Job Details: 04/23/2021
Arrived on site for a dishwasher that?s intermittently not completing cycles. Inspected unit and work area. Ran the unit through an auto test in the unit ran as designed until it got to the drain cycle. Noticed water filling up in the sink and then siphoning back into the dishwasher. Tested the unit several other times with the same result. I all functions of the dishwasher are working properly. Advised customer to clean out their drain and garbage disposal to resolve their intermittent issues. Unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Leander, TX 78641
Lou
Job Details: 04/23/2021
"Arrived on site to inspect washer not filling. Upon further inspection, I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing. Once the unit filled with water, it failed to agitate as the entire basket moved with the agitator. Unit went into spin mode and operated as designed. I tilted the unit back and found the actuator arm was not connected to the splutch assembly. Using an actuator (W10913953) from my van stock, I removed and replaced the actuator and calibrated the unit. Retested in diagnostics and manual test mode and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Killeen, TX 76542
Al
Job Details: 04/23/2021
Arrived on site and installed new drain pump.Tested the unit and tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78628
Lou
Job Details: 04/23/2021
"Arrived on site to insect refrigerator ice maker not working. Upon further inspection, I found the ice maker in the freezer section not working. Using my jumper wire, I jumped the IM from points T-H and the ice maker harvested but failed to call for water. Once the harvest should have been done, the ice maker continued to harvest continuously.I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDI02IRBL1
Near Lakeway, TX 78734
Brandon
Job Details: 04/23/2021
"Arrived on site for customer complaint of unit not draining, found power switch was turned off at wall, I turned power on to unit and ran diagnostic test cycle, found unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78664
Matthew
Job Details: 04/23/2021
"Arrived onsite for dishwasher not cleaning properly. Upon inspection found customer improperly loading dishes and overloading. Also found debris clogging filter. Instructed customer on use and care, loading and cleaning also recommended use of rinse agent to assist in drying. Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Lorena, TX 76655
Jonathan M
Job Details: 04/23/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced terminal block and customer has still not bought the power cord. I reattach the old power cord and we tested the unit. Unit ran as designed. I did inform the customer to purchase a new power cord to avoid further issues. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Justin
Job Details: 04/23/2021
Arrived on site for a dryer door not staying closed. Upon further inspection I found the strike needing adjustment. I adjusted the latch and the door was having a stronger hold when closed. The customer also stated the unit would take several cycles to fully dry. I found the unit working as designed and advised the customer to get the airflow at the wall checked. I also advised the apartment complex of my findings. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Justin
Job Details: 04/23/2021
"Arrived on site for washing machine not working properly when using extra power and the strike being broken. Upon arrival customer stated the extra power button would not fill the unit properly. Otherwise, the unit would run correctly. Upon further inspection I found the strike broke and I replaced it. I put the unit into diagnostics mode and found stored error codes F5E4 lid not opened between cycles, F0E5 for off balance load, and F7E9 for a locked rotor. I found the F5E4 was due to strike being taped into latch until we fixed it. I have advised customer on overloading. I then ran an extra power cycle and it ran as designed. I showed the customer on the service pointer on the extra power and how it states it will wash for a while and it will add after later in the cycle. During the cycle I ran it did exactly this. I then put the unit back into diagnostics mode and manually activated spin, agitate, and fill on all valves. The customer thought the fill might be a little slow, I found it was working as designed. I also found no issue with the rotor and the tub spinning freely. All components ran as designed. I called techline and spoke to Andrew and kept SR# 7729987726. He advised it was working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/23/2021
Arrived on site to test unit for leak. Found fill tube was not inserted into ice maker fill cup properly. Tube was adjusted. No leaks detected. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVB1
Near Harker Heights, TX 76548
Tyler
Job Details: 04/23/2021
Arrived on site for microwave that door had cracked on. Upon arrival I found the middle bottom portion of outer door trim had cracked. I replaced the door and checked for proper open/closing operation. Unit is now functioning as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, TX 78132
Andrew
Job Details: 04/23/2021
"Arrived on site to test unit for not drying. Found error code f7e1(no heat). Cleared error ran diagnostics and heater turned on as designed. Advised customer on purging cold water prior to using unit to ensure optimal performance. Noticed rinse aid dispenser was missing fill cap. Customer stated cap has never been present. Installed cap, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDBDA
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/23/2021
"Arrived on site to install previous diagnosis parts found unit still powered on. Gain access to evaporator and found frozen solid, attempted to thaw out with dryer and steamer. Installed new heater and pan. Tested operation, all tested good. No water leaks detected."
We serviced a
FRIGIDAIRE OVEN
Model FFGW2415QBB
Near Austin, TX 78721
Kevin
Job Details: 04/23/2021
"Arrived on site and found oven would not ignite gas, replaced igniter and Valve and it is now working, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Matthew
Job Details: 04/23/2021
Arrived onsite for washer constantly running hot water. Upon inspection found failed valve. Replaced valve and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78702
Scott
Job Details: 04/23/2021
"Arrived on site for wash being loud . Ran diagnostics, got float error . During wash and was getting loud buzzing. Ordering sump and motor . Recommend changing vent at same time . No water leaks detected at time of service. Call to set return ; ordrng 1 W11038720 (VENT ) and 1 W11345228 (SUMP AND MOTOR )"
We serviced a
SAMSUNG DRYER
Model DV331AERXAA01
Near Jarrell, TX 76537
Wesley
Job Details: 04/23/2021
Arrived onsite and repaired unit dryer by replacing element assembly. Unit is now operating as designed all checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Austin, TX 78730
David Z
Job Details: 04/23/2021
"Arrived on site to install previously diagnosed parts to resolve leak from refrigerator. Replaced filter housing and feed line. Retested with water on and verified no leaks. Had customer verify no longer any leaks present. Reinstalled unit.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Waco, TX 76706
Jonathan M
Job Details: 04/23/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and console and tested unit. Unit began working as designed. Call complete.