We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near New Braunfels, TX 78130
Kevin
Job Details: 12/30/2022
"Arrived on site and found from L1 to Neutral is showing 120V, but L2 to neutral has no power. Bent power cords outwards and it is now making good contact in outlet and dryer is heating. If issue continues recommended to homeowner that outlet be corrected. Confirmed airflow is good with airflow meter, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near New Braunfels, TX 78130
Kevin
Job Details: 12/30/2022
"Arrived on site and found purple wire to left side infinite switches insulation is damaged make contact with cabinet wall and tripped breaker. After fixing wiring Function has returned to range but cooktop hot light is always on on control board. Reported to safety team 7735349047"
We serviced a
LG DRYER
Model DLE4801W
Near Kyle, TX 78640
Scott
Job Details: 12/30/2022
"Arrived on site for dryer tumbling but not heating . Found high limit thermostat had blown . Replaced tsat and vacuumed out dryer . Unit is heating normally. Recommended customer clean and change out flapper caps outside and make sure hose doesnt get pinched shut . Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW7000XW0
Near Austin, TX 78750
Vincent
Job Details: 12/30/2022
"Arrived on site for washer, inspected unit and work area, customers complaint was unit not operating correctly. Entered diagnostics and found stored error codes F5E2, F6E1. Ran a diagnostics cycle and the water valve was making loud noises and found the housing dispenser build up with corrosion and lever arm broken. Explained to customer that it would need a new UI and dispenser in order to fix. No leaks where observed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ3
Near Austin, TX 78736
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for unit not having power. Test unit and found white wire at junction disconnected. Secured connection test unit and unit test good job complete.
We serviced a
KENMORE OVEN
Model 790.488339
Near Austin, TX 78748
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for bake not working. Test unit and found and bake element. Replaced element. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Buda, TX 78610
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for oven no heating. Test unit and unit pre heating to 350?. Turned oven on and off and unit igniting every time. Couldnt duplicate the problem
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Kyle, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for unit not washing. Test unit and found and wash motor and broken heating element.m and bad control board.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite and repaired unit by replacing the power cord. Verified function. Unit is now operating as designed
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Red Rock, TX 78662
Joe Z
Job Details: 12/30/2022
Arrived onsite for no power. Upon arrival test polarity and is correct. Console is not responding. Removed console to inspect and test voltage from control to console. Am getting 120 to control. Customer stated that after storm the unit would no longer operate.Getting 3v to console. Need to replace console and control. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for unit not heating. Upon arrival test polarity and is good. Checked vent airflow and passed. Removed rear panel to test heating circuit. Found open cut off switch. Test element and thermal fuse and are good. Need to replace cut off. Replaced cut off switch and test unit. Watched element cycle several times. Unit is now heating correctly. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the intermittent issue o f the water not dispensing and not making ice, I installed the filter bypass and found the water turned off at the wall. Turned the water on and tested the water dispenser and it is operating as designed. Removed the bypass and placed the filter back in and retested and it continues to operate as designed. I tested voltage to the RFID board at the main control and got 13.69VDC. I recommended the customer leave the bypass installed and monitor the unit. Advised to contact our office if the unit continued to intermittently malfunction and at that time, I would recommend replacing the filter head and RFID board. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect refrigerator ice maker producing slowly. Upon further inspection, I found ice cubes wedged in the tray and not allowing the tines to complete a harvest. Also found the full tube chute full of ice. I removed the ice maker assembly and we so over the ice in the chute and didnt find any debris clogging the chute. I advised the customer due to the ice getting wedged in the tray and the chute filling with ice, the ice maker and dual valve would need to be replaced as the valve is weeping causing the water to drip into the chute and create the ice build up. I removed and replaced the valve and ice maker and tested. Unit is operating as designed. No water leaks observed during service. I cycled power to,the unit to reset controls. Job completed."
We serviced a
WHIRLPOOL WASHER
Model 110.2110201
Near Little River-Academy, TX 76554
Jonathan M
Job Details: 12/30/2022
"Arrived on site for a washing machine that is not locking the lid. Inspected unit and work area. The customer also stated that the unit is seemingly leaking water into the drum when not in use. I did confirm both issues and found the lid lock trying to lock but not able to. I asked the customer if they wanted to deal with both issues at the same time and the customer advised that they did not want to work on the water issue at this time. They asked for us to just continue forward with a lid lock assembly at this juncture. Replace the lid lock assembly and tested the unit. The unit began to work as designed. Call complete."
We serviced a
KITCHENAID RANGE
Model KEBS107SSS02
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
"Arrived to inspect heating issue. The customer had attempted to use the unit after prior service and it would not heat fully to 400?F. I found the main control, specifically the bake element relay, had failed and required replacement. I removed and replaced the control and tested and all functions resumed with normal heating and cycling of all elements
We serviced a
KENMORE WASHER
Model 110.2513241
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
"110.25132412 Arrived to inspect noise during spin. I found the unit had slightly excessive chassis movement during spin and I removed the wash plate and inspected the drive hub. All six screws required tightening and after the repair, the basket movement, independent from the tub, was lessened. I found no signs of gear case failure or other issues and re-calibrated the machine. Opera test good, no leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Nolanville, TX 76559
Tyler
Job Details: 12/30/2022
Arrived on site for wall oven not heating correctly. Upon arrival confirmed customers complaint with unit but found no errors in diagnostics. Upon further inspection I found the ui had been set to Celsius causing temps display not to go over 177 on bake and 280 on broil. Was able to reset ui to Fahrenheit and retested both ovens. Found unit heating as designed. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near New Braunfels, TX 78132
Andrew
Job Details: 12/30/2022
Arrived on site to test unit for too rack falling on right side. Found track/rail welds broke. Installed both left and right side tracks. Unit working as designed. Ran full diagnostic cycle and no signs of leaks.
We serviced a
SAMSUNG DRYER
Model DV42H5200EPAC
Near Austin, TX 78749
Matthew
Job Details: 12/30/2022
Arrived onsite for dryer not heating. Upon arrival inspected unit. Found all components functioning other than heating. Disassembled and inspected. Found failed heating element. Replaced element and tested. Unit is now heating and functioning properly. Job complete .
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Kingsbury, TX 78638
Andrew
Job Details: 12/30/2022
"Arrived on site to test unit for not completing cycles. Found failed gearcase. Recommend replacing gearcase, splutch, belt and actuator. Customer stated she would be purchasing new unit.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Austin, TX 78724
Matthew
Job Details: 12/30/2022
"Arrived onsite for cracked cooktop. Upon arrival inspected unit. Took pictures and submitted for review. Inspected underneath cooktop and found imperfection was on the surface and not through the glass. After review, unit was determined to have surface scratch. Did ensure customer understood process of stem clean and functions. Unit is functioning properly. Job complete"
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Luling, TX 78648
Andrew
Job Details: 12/30/2022
"Arrived on site to test unit for f0e1(internal board failure) and f5e1(door switch issue). Unit does not have a door switch. . Advised customer to contact dealer for further assistance. Job complete. SR#7735391481"
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit pulled out and I removed the top panel to gain access to the interior of the unit. I removed the fuse and tested and it was good. Placed the fuse back in its space and plugged the unit in and tested. Unit is operating as designed. Customer advised they did a cleaning cycle on their oven and thats when the unit stopped working. I advised the customer that the microwave got too hot and the sensor detected the heat and wouldnt allow the unit to come on. No repairs needed at this time. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Georgetown, TX 78633
Gerry C
Job Details: 12/30/2022
"Arrived to inspect no ice. I found the wiring at the lower hinge area had failed and required repair. I tested the unit and the ice maker attempted to work, but it made a banging twice before engaging. I advised the customer to contact us if the issue persisted and returned later in the day to instal a replacement ice maker, due to it failing during the day. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78754
Kimo
Job Details: 12/30/2022
Arrive on site for a washer that is no longer responding to any wash Selections. Upon testing I found that the drain pump was good along with the harness. I did find that the control was reserving power but still would not operate which means that the control has an Internal failure. installed new control and tested unit and found unit operating as designed customer Job complete
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near San Marcos, TX 78666
Scott
Job Details: 12/30/2022
"Arrived on site for dead oven . Checked both thermal fuses, both checked normal. Checked and double checked with SW . No power is coming into unit . Customer will need to check cord connection or breaker . Job complete .C-NOTE"
We serviced a
MAYTAG DRYER
Model MED8630HW0
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite and determined cause of squealing noise was locked pulley wheel. Completed repair. All checks good. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for Leaking Water from Behind . Upon arrival customer stated that water was spraying out from valve after the freezing temperatures. Inspected unit and found cracked valve and control shorted due to being drenched in water. Need to replace control and valve. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8FTEXSB01
Near Austin, TX 78747
Luis
Job Details: 12/30/2022
"Arrived on site. Installed part prev tech ordered,powered unit on compressor powered on.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78664
Vincent
Job Details: 12/30/2022
"Arrived on site for range, inspected unit and work area. Customer complaint was lower panel was lose. Found that it was missing the lower 2 screws. Replace the missing screws and unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78729
David S
Job Details: 12/30/2022
"Arrived on site for dishwasher not drying the dishes. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I range a diagnostics cycle and found the unit filling with water , the wash motor coming on, and the heating element turning on and heating. I spoke to the customer about the unit having a plastic tub and because plastic does retain heat like stainless steel the unit wont dry as well. I recommend running the unit on normal, with heat dry and high temp wash selected and to run the hot water at the sink before turning the dishwasher on. The unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakeway, TX 78734
David S
Job Details: 12/30/2022
Arrived on site for washing machine not starting. I inspected the unit and work area. I found the capacitor out of range. I replaced the capacitor and tested the unit. It is now working as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Austin, TX 78731
David S
Job Details: 12/30/2022
Arrived on site for the dryer showing clean vent error code. I inspected the unit and work area. I used my vent tester while the unit was connected to the exit or vent and is showed poor air flow. When I removed the dryer from the exterior vent I retested the dryer and found air flow drastically improved. Indicating the exterior vent has some kind of restriction or the exterior vent is not opening. The exterior vent needs to be inspected to ensure it has proper air flow for the dryer. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Robinson, TX 76706
Jonathan M
Job Details: 12/30/2022
Arrived on site for a dishwasher that is still not draining. Inspected unit and work area. Did confirm that the dishwasher drain was low. Went ahead and replaced the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Killeen, TX 76549
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose dryer that customer says is not fully heating clothes. On arrival customer let me know that it feels like it's heating, just not very hot. On inspection of the unit, I found the eco boost was enabled on their default cycle. Advised customer on making sure eco boost is off when running the unit for best heating. I disabled eco boost and adjusted temp on unit and ran. Verified with customer present rhe unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Killeen, TX 76549
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose refrigerator making noise and also freezing items. On arrival customer showed me that some items on the 2nd shelf and 1st will freeze sometimes. I found items were touching the back wall, creating cold pockets. Advised customer they can not block the shelves, or items will freeze. Customer showed me a video of a noisy grinding. Traced to damper making the noise. Replaced damper and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Georgetown, TX 78628
Lou
Job Details: 12/30/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and immediately at start, I could hear a noise coming from the back of the unit. I removed the back panel and retested and found the the noise coming from the blower wheel. I removed the lint chute assembly and found where the blower wheel is rubbing on the chute. I adjusted the chute and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect dryer error codes. Upon further e, I placed the unit in diagnostics showing error code F4E3-poor airflow. Cleared the code and using my vent test kit, I tested the airflow to the unit. The first 2 tests failed (photos). I checked the vent that goes outside and its a direct shot from the unit to outside and it is clear. I pulled the unit out and remove the vent tube at the back of the unit and found a large amount of lint inside. Removed the lint and using my borescope, I scoped the vent pipe inside the unit and the vent going outside and both are clear (photos). I re-installed the vent tube to the unit and retested and unit vent test passed (photo). I advised the customer of my testing and findings and adjustments. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near New Braunfels, TX 78132
Kevin
Job Details: 12/30/2022
"Arrived on site and replaced tub and heater diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near New Braunfels, TX 78130
Kevin
Job Details: 12/30/2022
"Arrived on site and found saved error E5 on test 56, ran test 57 and icemaker cycled properly, Replaced it anyway due to possible ice tray thermistor failure. Cycled power to refrigerator at breaker to clear error code. After replacing icemaker ran test 57, test 45, 36, and 15 and they all passed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near New Braunfels, TX 78130
Kevin
Job Details: 12/30/2022
"Arrived on site and found dryer is getting power, display is on but control board just clicks when a cycle is started. Replaced control and dryer is Working and heating properly, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Austin, TX 78726
Vincent
Job Details: 12/30/2022
"Arrived on site for cooktop, inspected unit and work area. Customers complaint was gas leak detected at the gas line to the copper fitting. Used my bubble detector and found leak on the line. I tried to tighten up the gas line but unsuccessful. It was still leaking. Left gas turn off and explained to customer that its a installation issue and they would have to contact the installers."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, TX 78726
Vincent
Job Details: 12/30/2022
"Arrived on site for dryer taking to long to dry, inspected unit and work area. Tested unit and had poor air flow. Advised customer to get maintenance from her apartment complex to take a look at the vent. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78750
Vincent
Job Details: 12/30/2022
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer would leave white residue after wash. Entered diagnostics and found error code F0E5. Called techline and spoke to Scott SR#7735394741 and explained to him about what the customer was experiencing. Scott advised to informed customer to turn up the concentration level up to use less detergent. Unit is operating as designed at this time and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, TX 78749
Luis
Job Details: 12/30/2022
"Arrived on site for door seal issues. Found defective right side fresh food door gasket,replaced defective gasket,remolded seal checked door seal good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Austin, TX 78737
Luis
Job Details: 12/30/2022
"Arrived on site for no water or ice. Diagnosed a frozen water tank,added sealer to gaps between fan scroll and air tower,defrosted lines tested water dispenser passed,ran harvest test passed,ran fill test passed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Hutto, TX 78634
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a washer that is not draining. Found drain pump clogged and cleared drain of all debris. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE WASHER
Model GTW465ASNW
Near Austin, TX 78741
Matthew
Job Details: 12/30/2022
Arrived onsite for washer filling and then not progressing correctly. Upon arrival inspected unit. Ran test and all components are functioning. Ran normal cycle and found that delay soak was selected. Turned selection off and tested. Found unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Killeen, TX 76549
David Z
Job Details: 12/30/2022
"Arrived on site for washer throwing F4E1 error. Examined unit and followed service guide for error. Found resistance on heater is within spec, however the connector was barely seated in the control. I fully seated the connector and tested the unit. Found unit is running on cold wash, however no hot line is installed. Advised customer to get a new hot water line installed to unit to ensure proper operation, and to follow up if issue returns with a functional hot water line. If issue returns, control should be replaced, but as of testing time there are no errors popping up. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Killeen, TX 76543
David Z
Job Details: 12/30/2022
Arrived on site to diagnose refrigerator that is not cooling. Customer advised me unit said cooling off. Found cooling was disabled from the user interface. Turned cooling back on and verified compressor came on and unit had cooling return. Advised customer on how to turn cooling on and off. Unit working as designed at this time. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HC0
Near Killeen, TX 76542
David Z
Job Details: 12/30/2022
Arrived on site to diagnose undeveloped dryer that is wobbling when used. Customer advised installers never installed leveling feet on the unit and it's now rocking. Installed leveling feet and leveled unit. Verified its working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harker Heights, TX 76548
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose dryer that is no longer heating, but took multiple cycles to dry prior. Examined unit and found the cutoff open, thermal fuse open as well. Replaced both parts and tested. Also found a bra wire in the heating element, causing it to ground. After testing verified unit working as designed. Unit is also not venting well, restricted airflow due to clogged vents. Advised unit is now working, but vents must be cleaned or issue will repeat. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Kevin
Job Details: 12/30/2022
"Arrived on site and inspected refrigerator and found evaporator is frosted over, took pictures. Found ground wire to heating element is loose inside plastic connector, took picture. After resetting connection put refrigerator into a defrost using diagnostic cycle And took another picture of element heating. Recommended to homeowner that refrigerator be unplugged for two days to allow all ice to melt in freezer. Refrigerator should be operating normally after this, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Austin, TX 78728
Vincent
Job Details: 12/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor, installed new pre cooler, access valve, dye drier and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.5oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78744
Matthew
Job Details: 12/30/2022
"Arrived onsite for washer giving long fill error code. Upon arrival inspected unit. Tested and confirmed code. Cleared code and tested. Found hot Valve making noise when energized. Removed supply hoses and checked pressure, pressure is good. Replaced hot valve . Ran test again and no noise. Ran test cycle and unit is functioning properly. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Uhland, TX 78640
Scott
Job Details: 12/30/2022
Arrived on site for unit missing trim on control panel. Found customer mistook oven vent for trim and was missing from other side of control panel. Instructed customer on oven vent . No gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Matthew
Job Details: 12/30/2022
Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found voltage to ice maker good. Forced harvest and ice maker not responding. Replaced ice maker. Tested unit and unit is functioning properly. Completed harvest and fill. No leaks present at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near San Marcos, TX 78666
Scott
Job Details: 12/30/2022
Arrived on site for oven not heating . Found red wire on harness had burned out at connector at block . Repaired wire with new terminal connector. Ran preheat . Oven is now heating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near San Marcos, TX 78666
Scott
Job Details: 12/30/2022
"Arrived on site ,installed light ,switch and icemaker. Light is coming on and responding to switch commands . Ran IM harvest all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78664
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly broken and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 12/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced evap fan and light bulb. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Kyle, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for damaged front panel. Found damaged and replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78737
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Austin, TX 78748
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for no display. Test unit and found and fuse. Replaced fuse at no charge under 1 year warranty test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Kyle, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for door handle hanging. Test unit and found missing screw on right side. Replaced screw and installed new screw to handle test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Kempner, TX 76539
Tyler
Job Details: 12/30/2022
"Arrived on site for washer not completed cycles. Upon arrival confirmed issue and found f7e4 in diagnostics.after inspection of rotor, stator and slider and verified parts integrity I then found cause of failure was control not sending any power to motor. Replaced control and found unit could cycle through all settings in normal operation as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/30/2022
"Arrived on site to test unit for not completing cycles, found cam melted. When idler retention bolt removed cam slid right out. Called Techline and was advised engineers working to correct issue but recommend to have customer contact customer service for further details. Was advised unit would be sent for review. No leaks detected. Job complete. SR#7735396404"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Belton, TX 76513
Jonathan M
Job Details: 12/29/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer also stated that beyond the washer not completing cycles, the unit is making screeching sounds when spinning. Ran unit through diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested both valves and found both valves pulling insufficient water. Filled up the basket a third of the way up the basket and attempted to drain out and did not find any siphoning conditions. Round the unit there an auto test in the unit ran as designed. I did hear the belt slipping on the cam causing the screeching issue. Ordering the cam and belt and will return with the water valve and control. The office will need to contact the customer about a return date due to limited parts availability. ; ordrng 1 W10721967 (Splutch Assembly) and 1 W11239857 (Belt) and 1 W11038689 (Valve assembly) and 1 W11417466 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Joe Z
Job Details: 12/29/2022
Arrived onsite for F8-E4 error code. Upon arrival unit is beeping with F8-E4 error code. F8-E4 is for open float switch. Inspected switch and found drip pan with water. Ran normal cycle and cannot find leak. Noticed water mark on drip pan from under fill valve. Uploaded pic on SD. Cleared water from pan and cleaned water marks. Water valve may be leaking intermittently. Ordering water fill valve. Office to reschedule ; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Lakeway, TX 78738
Scott
Job Details: 12/29/2022
Arrived on site for chiller flashing error codes and cabinet getting hot again . Customer had unit running hours prior to visit . Cabniet was cool and temp checks normal. Customer had video of error. Reordering control and fan . Call to set return ; ordrng 1 W10782254 (Cond fan) and 1 W10782230 (Fan) and 1 W11296649 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Hutto, TX 78634
David Z
Job Details: 12/29/2022
"Arrived on site to follow up on washer that was making noise and now walking / banging. Found the fluid ring on the basket was separated and sliding. Unit needs a new basket to resolve. Ordering basket. Office to schedule, freight shipped part. ; ordrng 1 W11513243 (Basket)"
We serviced a
GE OVEN
Model JT3500SF3SS
Near Austin, TX 78759
Vincent
Job Details: 12/29/2022
"Arrived on site to install parts ordered by previous tech. I tried to pull unit out but I was not able too. They had a custom cabinet built around it and its got nails and screws around the chassis that went though the wood into the metal of cabinet. I was unable to pull unit out, previous tech never pulled it out. Customer will have to reschedule to make the unit available for us to work on it. ; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Andice, TX 78628
Maurice R
Job Details: 12/29/2022
"Arrived onsite for dent in oven door. On inspection found that the oven model # was wrong, corrected the # and order the correct door.; ordrng 1 W11600322 (Oven door) and 2 W11617225 (Screws)s"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details: 12/29/2022
Arrived on site for washer not removing water from dispenser drawer. Upon arrival confirmed issue and found all dispenser cups filled with water. Found inlet valve failing and replaced valve/dispenser housing asm. Found cycle on cups on drawer loose and will need office to reschedule once availability of part is known.; ordrng 1 W11400157 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near New Braunfels, TX 78130
Kevin
Job Details: 12/29/2022
"Arrived on site and inspected washer and found gear case is leaking oil, took pictures. Attempted to remove wash plate and it will not separate. Customer will contact the office if they wish to continue with repair
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near New Braunfels, TX 78130
Kevin
Job Details: 12/29/2022
"Arrived on site and found control panel is unresponsive, replaced it and control board and dishwasher is now working properly and completed a diagnostic cycle, no water leaks detected. Also found drain hose connector to garbage disposal is being shared with a RO system explained why this should not be installed at his way, job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near New Braunfels, TX 78132
Matthew
Job Details: 12/29/2022
"Arrived onsite for washer not completing cycle and making noise. Upon arrival inspected unit. Put unit in diagnostics and found stored error code F3E2 inlet faulty, f7E9 locked rotor. Tried spinning basket by hand and could hear lower drive components grinding. Inspected underneath unit and found oil leaking from gearcase. Also found worn stator and rotor. Had decided if over a certain amount would replace rather than repair."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78664
Paul
Job Details: 12/29/2022
Arrived onsite for a range with the oven not heating. I found the oven gas valve coil open and not passing neutral to the ignitor. I replaced the valve and tested the oven. All is working as designed. There were no gas leaks present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Bertram, TX 78605
Maurice R
Job Details: 12/29/2022
"Arrived onsite for previously diagnosed parts. Installed the water inlet valve, tested unit and water is now dispensing. Informed customer that it will take up to 48 hours to get a full ice bin. No water leaks detected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78738
Scott
Job Details: 12/29/2022
"Arrived on site for no power dishwasher . Found dishwasher dead . Outlet is getting proper voltage . Checked and found wires at terminal block has slipped out of screw . Properly installed power cores ,unit is powering up. Ran diagnostics and no error codes . No water leaks detected. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78731
David S
Job Details: 12/29/2022
"Arrived on site for washing machine leaking. I I inspected the unit and work area. I found the inlet valve split open from the freeze. I installed the new water valve and ran a diagnostics cycle. I found the unit working as designed. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Austin, TX 78746
David S
Job Details: 12/29/2022
Arrived on site for the fridge not cooling. I inspected the unit and work area. I found the UI not responding or lighting up. I tested voltage to the control and found 120 vac. I tested voltage from the control to the thermistors and found none. The control is shorted and not sending power out. I installed the new control and programmed it. I entered diagnostics and confirmed all components are working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a dishwasher leaking water from underneath it. I found no errors codes stored in the control. I found the float switch drip pan installed upside down and the brass elbow adapter only hand tight at the fill valve causing the leak. I took a pic of both. I tightened the fitting and stopped the leak. I corrected the installation of the drip pan. There were no other water leaks present . Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78727
Vincent
Job Details: 12/29/2022
"Arrived on site for range, inspected unit and work area. Customers complaint was inner glass shattered. Replaced glass and tested to make sure the oven sensor is reading correctly. Unit is now operating as designed and no leaks where observed . Job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Austin, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a dryer not heating. I found the dryer working as designed. The issue is there was lint blowing out of the back of the dryer because the vent hose came off at the dryer. The vent hose is also ripped where it connects to the house and it is to short to cut off and reconnect.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Maurice R
Job Details: 12/29/2022
"Arrived onsite for cooktop burner not staying on when set to,simmer. On inspection the burner would go out when set to simmer. I found debri in the orifice. Clean the orifice out in retested the burner. Now the flame does not go out when set on simmer. Informed the customer how to fix the issue for next time. No gas leaks detected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78717
Paul
Job Details: 12/29/2022
Arrived onsite for a refrigerator not dispensing ice. I found that foam in the center divider liner had swelled and unclipped the electrical molex connector not allowing voltage to the auger motor. I removed the extra foam and clipped the molex connector in correctly. I tested the auger motor and the unit is dispensing ice properly. There were no water leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78729
Vincent
Job Details: 12/29/2022
"Arrived on site for range, inspected unit and work area. Customer complaint was oven not heating. Tested unit and there was no gas flowing. Pulled unit out and found the oven shut off was set to the off position at the regulator. Flipped the valve to the on and tested. Unit is now operating as designed. No leaks where observed. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Buda, TX 78610
Leonardo
Job Details: 12/29/2022
Arrived on site to test unit for breaker tripping. Test unit and customer had not use the breaker for 4-5 days and the breaker still tripped. Ran unit and unit did not tie breaker advised customer to get to check the breaker. Called Techline and Techline agreed its not the unit tripping the breaker. Sr#7735380189
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near New Braunfels, TX 78132
Andrew
Job Details: 12/29/2022
Arrived on site and replaced previously diagnosed drawer and detergent pump. Unit working as designed. No leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 12/29/2022
"Arrived on site to inspect dryer no power. Upon further inspection, I tested the voltage at the outlet and got 0V. Checked the breaker at the box and found he GFCI breaker tripped. Reset the breaker and tested the unit and it is operating as designed. Customer advised that they were having power outages during the recent freeze. I recommended they contact their builder and advise them of the outages and check/replace the breaker. No lint observed job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Georgetown, TX 78626
Lou
Job Details: 12/29/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found dye/refrigerant at the back right corner the unit. Pulled the unit out and found the UV dye drier had leaked. I removed and replaced the dye drier and vacuumed the system. Installed 4.27oz of R134a refrigerant and monitored pressures. Unit held pressures and is cooling. No water leaks observed , job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Georgetown, TX 78628
Lou
Job Details: 12/29/2022
"Arrived on site to inspect washer leaking water into the tub. Upon further inspection, I found the unit with the water turned off. As soon as I turned the hot water on, water began to flow into the tub. I turned the water off and removed the control panel and found water on the floor and had run down the back panel of the unit. I found the hot valve solenoid had popped off (photo). I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control, gearcase, cam, drive belt and motor failures, I removed and replaced all parts and calibrated the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5113321
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head leaking and the reservoir frozen, I was to remove and replace both parts. When I removed the filter housing, I found both water lines were cracked. I placed the reservoir in s hot water and was able to get the ice out. I removed and replaced both water lines and the filter housing and tested the unit. Unit is operating as designed. No water leaks observed , job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
"Arrived on site to diagnose refrigerator that had flashing lights, and is not dispensing water or ice. Found the pantry co was unresponsive. Found deli control shorted, and a broken wire in the deli harness. Repaired broken wire and replaced deli control. Advised customer that if wiring repair does not hold, we can replace the harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed parts to resolve frozen over refrigerator evaporator. Installed new fan scroll, UI and freezer top light. Tested unit and verified all working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Gerry C
Job Details: 12/29/2022
"KRMF706ESS01 Arrived to inspect unit after defrost. I found all functions of the machine returned to normal after the customer defrosted for 48 hours. There was no remnant ice within the evaporator and all functions were present. Operational test good, no leaks observed
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Cedar Park, TX 78613
Kimo
Job Details: 12/29/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and drain pump. Upon testing I found that the drain new pump would not come on. Upon further testing with My multimeter I found that the harness when bad. Too much resistance. I installed new harness with control and pump.. and tested unit and found unit operating as designed job complete. No leaks"
We serviced a
MAYTAG OVEN
Model CWG3100AAS
Near Taylor, TX 76574
Cliff
Job Details: 12/29/2022
Arrived on site to replace previously ordered parts for oven. Found new control not the right one for this model. Repaired soldering on original control and tested unit. All is working properly at this time. Advised customer only 90 day warranty on control repair