We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15PDXZS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for Ice machine not producing ice. On inspection the pump was making a loud noise and no water was being circulated. Replaced the pump and valve and now water is circulating in the unit. It was starting to make ice when left. No water leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for flames to hot. On inspection found that all burners were adjust to high. I adjust all the burners so the customer could use them to simmer food. Customer made a comment that they were burn the food on simmer. They would take the pan off the burner so it would not burn the food.. no gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/02/2023
Arrived onsite for dishwasher hoses leaking. On inspection found the connection under the sink was leaking at the crimped connector on the hose. Installed new hose tested unit in diagnostics mode and no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78745
Scott
Job Details: 01/02/2023
Arrived on site for washer leaking . Found cold water valve broken off valve housing . Replaced valve . Ran diagnostics wash and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
AMANA RANGE
Model AER6603SFS2
Near Temple, TX 76504
Tyler
Job Details: 01/02/2023
Arrived on site for range not allowing control display functions. Upon arrival confirmed issue. Found cause of failure was burnt wiring at terminal block. Made repair to wiring and reassembled and tested range. Found unit working as designed with no codes or failures. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kingsland, TX 78639
Gerry C
Job Details: 01/02/2023
"KDFM404KPS0 Arrived to inspect blinking control and not completing cycle. I entered service test mode and found 8-4, 10-2 errors saved in memory and I cleared for testing. The unit had all functions and I verified the wax motor working as designed and within the expected resistance. I did find the overflow tray had signs of several overflows and the customer was using pods with well water and pre-rinsing. I advised them with detergent type and amount and ran the unit through two more tests and it operated as designed. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Marble Falls, TX 78654
Gerry C
Job Details: 01/02/2023
"WRT318FZDW09 Arrived to inspect cooling issue. The unit was leaning forward over two inches, facilitating poor door sealing and there was considerable gapping within the RC and FC door openings. I sealed all gapping and corrected the installation lean. All other functions of the unit tested normally and the sealing of both doors was greatly increased. No water connections to unit, operational test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78633
Lou
Job Details: 01/02/2023
"Arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised that the unit will make a loud groaning noise during a wash cycle. I placed the unit in diagnostics showing no error codes and tested. During testing, I heard the groaning noise and opened the unit door to find a large amount of suds in the bottom of the tub. I advised the customer that the suds issue could be causing the motor to work harder causing the noise. I made recommendations for use and care, as well as, detergent use. I recommended the customer change detergents and monitor the unit and if it continues to call it in for service, at which time, the sump/motor assembly will be replaced. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator ice maker low ice production. Upon further inspection, the customer advised that it has taken a long time to make the ice thats currently in the bin. I tested temps in the FC=7 degrees. I tested the ice maker and found the fill tube isnt filling completely. I removed and replaced the ice maker and retested and unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY06
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator ice maker not working properly. Upon further inspection, I tested temps in the FC section=3 degrees. I found ice cubes in the bin. I disassembled the FC section and inspected the ice maker and found cubes wedged in the ejector blades causing the blades to bend upward. Removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
Arrived onsite for oven not heating. On inspection checked the gas valve and it was working. I found the ignitor was reading 38M. Installed a new ignitor and tested unit. The oven is operating as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
Arrived onsite for washer hot water not turning off. On inspection I turn the water on at the valve and hot water started to come out. I unplugged the unit and retried the hot water again. The hot water did not come out after I unplugged the unit but no water came out during diagnostics mode. Changed the valve out and re ran diagnostics mode. Unit operating as designed now. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Georgetown, TX 78628
Maurice R
Job Details: 01/02/2023
"Arrived onsite for burner not igniting. On inspection found it is a dual flame burner, took the burner apart and resisted the burner. Re-installed the burner and it is operated as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 01/02/2023
"Arrived on site for a DW that is making a loud noise when in use. Upon inspection I found that the drain hose was touching the sump and motor. I corrected this and tested the unit several times and found that there was no noise and no leaks, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
Arrived onsite to replace faulty tub ring and suspension. Replaced parts and calibrated. Tested unit and unit is functioning properly. Also found that customer needed explanation on cycle selections. Customer understood. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
Arrived onsite for range bake function not operating and tripping breaker when trying to start a bake cycle. Upon arrival inspected unit. Tested and breaker popped while starting preheat. Disassembled and inspected. Found P1 (blue) connector not secured on board. Secured connector. Tested twice and has not had any issues. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Joe Z
Job Details: 01/02/2023
Arrived onsite for scratched door. Upon arrival inspected unit and found scratch on outer door panel. Spoke with Ron from Whirlpool and sent picture. Replaced panel W11461694. No leaks present at this time. Job complete
We serviced a
MAYTAG OVEN
Model MGT8655XW00
Near Austin, TX 78748
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for oven not igniting and left front valve getting stuck. Found broken knob not damaged valve. Test oven and oven turning on at this time. Adjusted igniter for oven. Test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78748
Leonardo
Job Details: 01/02/2023
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Austin, TX 78744
Scott
Job Details: 01/02/2023
"Arrived on site for draw not sitting properly on rails . Found rail on left side bent . Tried to straighten out but draw is still crooked . Ordering drawer parts , both base rails . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10688022 (Draw) and 1 W10330070 (Panel) and 2 W10462910 (Bracket)s and 1 W10390008 (Base rail left) and 1 W10390007 (Base rail right)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/02/2023
"Arrived on site and found door glass and handle are hot to the touch, per service pointer w10917778 insulation can be added, safety team is closed for new years and needs to be called on return visit; ordrng 2 W11025151 (Insulation kit)s"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/02/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new reg,and both ignitor. And tested the unit and found no change. I am ordering control,spark board, and spark module.office to reschedule ; ordrng 1 W11162730 (SPK board) and 1 WPW10475149 (MODULE-SPK) and 1 W11159621 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Jonestown, TX 78645
Kimo
Job Details: 01/02/2023
Arrived onsite for a MW with damage to it door and the trim. Upon arrival I found that the door was broken and the trim dented. I replace the door and ordered the trim D2c. Authorization # W15B320APL1; ordrng 1 W11451314 (Trim D2c)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78758
David S
Job Details: 01/02/2023
Arrived on site for washing machine not working. I inspected the unit and work. I found the water valve cracked and leaking. I found the control shorted because of the water leak. I am ordering the water valve to complete the repair.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Blanco, TX 78606
Andrew
Job Details: 01/02/2023
"Arrived on site to replace previously diagnosed control. Now able to engage/disengage lid lock. Motor barely engaging in agitate and spinning in reverse when spin selected. Recommend replacing drive motor, gearcase, cam, belt, run cap, drain pump and lower harness due to on going compounding issues. Requesting 2hrs on return visit and autho. Office to reschedule. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Drive motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10913953 (Cap) and 1 W11095106 (Lower harness)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Luis
Job Details: 01/02/2023
1222#Arrived on site. Ran diagnostics evaporator started frosting then stopped could hear refrigerant pass then stop diagnosed oil in the system causing obstruction while exiting cap tube will need a new compressor and evaporator.job will need 3 hrs; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Johnson City, TX 78636
Andrew
Job Details: 01/02/2023
Arrived on site to test unit for not completing wash cycles. Found error for variable speed wash motor(f7e2). Verified wash motor not engaging. Needing sump assembly. Part showing out of stock. Office to reschedule. ; ordrng 1 W11460946 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Wimberley, TX 78676
Andrew
Job Details: 01/02/2023
"Arrived on site to test unit for plastic handle plug broken off in door preventing transfer of door swing. Drilled plastic and swapped hinges to allow to swing open to the left side attached door handle with no issues. Found bottom right bin broke. Ordering parts, office to reschedule. ; ordrng 1 WP67002633 (Crisper pan) and 1 WP67001054 (LH glide) and 1 WP67001053 (RH glide) and 1 WPW10671238 (Center rail)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78749
Scott
Job Details: 01/02/2023
Arrived on site for out of balance load . Ran diagnostics got 7-1 error code . Ordering actuator. No water leaks detected at time of service. Call to set return. ; ordrng 1 W11398781 (Actuator)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/02/2023
Arrived on site for a washing machine that is going off balance and is making a noise. Inspected unit and work area. The customer advised unit is going off balance on every load and is not completing out. Did confirm the customers complaint and found the suspension completely shot. Spun the basket by hand and did not see any unevenness or issue with the basket wobbling. Ordering the suspension and will return with the gear case just in case. ordrng 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 01/02/2023
Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor running rough and it will need to be replaced to complete repairs. Office to set return appointment for 2 hours. R600 sealed system.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 01/02/2023
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found all fresh foods lights dim and the freezer light completely out. Per service pointer #W11460554, I removed and replaced the FC module and tested. All lights (modules) are operating as designed. I continued with testing of the unit and found the deli control not operating. I removed the control and found it good. Inspected the harness and found one the blue wires and the orange wire broken (photo). No water leaks observed during service.; ordrng 1 W11170612 (Deli harness)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for lost communication error. Found console not responding. Ordering new console and control office to reschedule ; ordrng 1 W11598173 (Console)
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/02/2023
Arrived on site to test unit for buttons getting stuck. Test unit and found bad control light not staying on. Ordering new control office to reschedule ; ordrng 1 W10851619 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Belton, TX 76513
Jonathan M
Job Details: 01/02/2023
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised of the issue was not with dispensing ice but making ice in the refrigerator section. Did confirm the customers complaint and ran the unit through diagnostics. Found all tests pass except for the icemaker error codes that showed an E5 for a bad mold thermistor. Found the icemaker sentiment with me was not the correct part. The customer also explained that the freezer icemaker was seemingly having issues as well but has seemingly started making ice recently. Customer will monitor the freezer ice maker and will return with the freezer icemaker just in case. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11579560 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Belton, TX 76513
Jonathan M
Job Details: 01/02/2023
Arrived on site for a dryer that is not heating. Inspected unit and work area. Did confirm the customers complaint and checked voltage. Found proper voltage and polarity. Disassembled the unit and found the heater element open. Went to check for the element and found that it had not been received yet. Will return with the element and the office will need to contact the customer about a reschedule date due to waiting on parts.; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kyle, TX 78640
Kevin
Job Details: 01/02/2023
"Arrived on site and inspected dishwasher and found control panel is not functioning. Inspected connection at control board and did not find any issues. Will need to bring back new control board, control panel, console, and mounting brackets; ordrng 1 W11460908 (Console) and 1 W11462458 (Control) and 1 W11460962 (Ui) and 1 WP8269145 (Bracket)"
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL01
Near Austin, TX 78704
Luis
Job Details: 01/02/2023
Arrived on site for noise complaint. Powered on unit compressor powered on noise complaint from compressor ordering a new compressor. ; ordrng 1 W11360594 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 W11360536 (Condenser fan motor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 01/02/2023
Arrived on site for not starting . Dryer is getting correct voltage at block. Unit will just humm when PTS switch is pushed in . Unit will tumble if drum turned manually. Ordering motor . Call to set return ; ordrng 1 W10396029 (Motor) and 1 W10131364 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, TX 78744
Matthew
Job Details: 01/02/2023
"Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found stored error code for Off balance load and locked rotor. Tested unit and found unit grinding underneath. Inspected unit and found oil saturated motor components. Will need Gearcase, rotor, stator, slider and clutch. Also needs suspension replaced as tub is bouncing around loosely. Ordering agitator and bolt. Office to reschedule ; ordrng 1 W10752189 (Rotor bolt) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator bolt) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite and found unit operating with frozen reservoir and temp set to 35f and low temp swing around 32f real temp reading. Advised customer on findings and adjusted temperature to correct issue. Advised customer on repair. All checks good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dale, TX 78616
Joe Z
Job Details: 12/30/2022
"Arrived onsite for not tumbling. Upon arrival inspected unit and found belt is shredding. Also found motor pulley is fractured. Need to replace motor and repair kit. Replaced motor 279827, and repair kit 4392065. Test unit and unit now operates as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for leaking water from bottom. Upon arrival inspected unit and found fracture on valve causing water to spew out. Need to replace valve. Replaced valve W11162036. Test unit and unit no longer leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Joe Z
Job Details: 12/30/2022
Arrived onsite for broken wheel assembly. Upon arrival inspected unit and found left adjustor on top rack has failed. Need to replace adjustors. Replaced adjuster kit W10712395. Upper rack now slides in and out correctly. Ran diagnostics cycle and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waco, TX 76705
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that wont lock the lid. Inspected unit and work area. Did confirm the customers complaint and found the unit attempting to lock the lid but not able to do so. Replaced the lid lock assembly and tested the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 12/30/2022
"Arrived on site for a dryer that is not starting. Inspected unit and work area. The customer advised that before the dryer stopped working, the unit was having a hard time drying clothes and would take multiple cycles to drag their clothes. Last week when the unit went out she noticed steam entering up into her user interface area and it caused the machine to be unresponsive For 48 hours. She advised that she is still able to dry clothes but she does notice steam build up and she immediately shut it off when she starts to see the steam on the user interface. Checked behind the dryer and found the vent hose had water inside the vent hose indicating a clogged venting system. The customer advised that they have not cleaned out there vent since they moved in five years ago. I did advise the customer that the issue is most likely with their venting and they will need to have their vents cleaned by a vent cleaning company. The unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Temple, TX 76501
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that her water valve had completely broken apart prior to the freeze and Ive been leaking water. Did confirm the customers complaint and replaced the water valve. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76501
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that is not filling up with water. Inspected unit and work area. Did confirm the customers complaint and found the cold water valve not allowing water through. Check the water supply and found proper water pressure coming from the valve at the wall. Replaced the housing and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the light module and tested. The unit resumed normal operation. No leaks observed during service.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/30/2022
Arrived on site for washer needing previously diagnosed inlet valve. Upon arrival installed required part. Reassembled and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HW2
Near Killeen, TX 76549
Tyler
Job Details: 12/30/2022
Arrived on site for range not operating correctly or showing proper display. Upon arrival confirmed issue and found ACU failing. Replaced ACU then reassembled and tested unit. Found oven heating as designed with no ui failures. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Belton, TX 76513
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose washer that was making some noise and vibration. Customer advised me they were more curious if this was normal behavior for the washer, or if they had excessive noise. Ran unit in high speed spin and verified the noise was just a small amount of sloshing water, either in the tub or the basket fluid ring. Unit is working as designed and these noises are normal. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seguin, TX 78155
Andrew
Job Details: 12/30/2022
Arrived on site and replaced previously diagnosed outer door with built in console. Found unit did not respond to commands. Replaced ui harness and control with no change in performance. Spoke with Techline and found ground wire was broken. Fixed broken wire and unit working as designed. Per Techline if issue persists recommend outer door again. Advised customer to monitor. No leaks detected. Job complete. SR#7735389767
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a dishwasher that has a door not opening and closing properly. Found faulty hinge and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78724
Matthew
Job Details: 12/30/2022
Arrived onsite as helper to JR. Replaced control. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Georgetown, TX 78626
Gerry C
Job Details: 12/30/2022
"Arrived to inspect crack in cooktop. I found a fracture within the surface that did not have an impact point. I contacted the MFG, tech Butch. File #7735394356 and advised of my findings. The MFG tech had me send pictures and I was advised to go ahead and instal the replacement. I removed and replaced the top and tested. Operational test good."
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hw2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 12/30/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the belt, cam and suspension rods and recalibrated the unit. All functions returned to normal and the unit passed all tests. No leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Gerry C
Job Details: 12/30/2022
"MVW7232HW0 Arrived to inspect noise. I found the wash plate was loose, but the center shaft had excessive endplay. I removed and replaced the gear case assembly and slider and re-calibrated. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Austin, TX 78702
Kimo
Job Details: 12/30/2022
Arrived on site fr a washer the is filling very slowly and the hot water is not forking. Upon inspection I found that the water at the wall worked fine bth hit and cold taps had adequate pressure. Upon further inspection I found taht the water inlet valves where clogged. I replace the valves and tested unit and found unit operating as designed. Job complete. N leaks at this time.
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Austin, TX 78724
Kimo
Job Details: 12/30/2022
Arrived onsite for a cooktop that smells of gas . Upon arrival I found that the unit had a small leak at the regulator. Due to a loose fitting. I tighten up the fitting and found that the leak stop I tried the unit and found unit operating as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78758
David S
Job Details: 12/30/2022
Arrived on site for washing machine being stuck in a drain. I held down the start/cancel button until the cycle canceled. I entered diagnostics and found no fault codes. I ran a calibration and a diagnostics cycle. I found the unit working as designed. With no leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite and found unit operating with intermittently freezing water line. Adjusted temperature to prevent repeat freezing. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL OVEN
Model KODT107ESS04
Near West Lake Hills, TX 78746
Wesley
Job Details: 12/30/2022
"Arrived onsite for irregular operation concerns with the lights staying on and the lower oven not working. While onsite tested for failures. No error codes. Ovens upper and lower preheat properly, and the lights are operating as designed. Advised customer on findings. No actionable failure at time of service. Customer had reset unit the day prior at breaker. Advised customer that resetting the unit appeared to have corrected a control logic glitch. Unit is operating as designed at time of service."
We serviced a
MAYTAG DRYER
Model MED8000AG0
Near Austin, TX 78746
Wesley
Job Details: 12/30/2022
Arrived onsite to follow up on a concern with the lint trap housing. Customer had corrected the issue with a modification. Advised that lint trap and housing could be replaced. Customer not interested in repair cost to benefit. No charge CB status.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Kyle, TX 78640
Scott
Job Details: 12/30/2022
Arrived on site for dishwasher door issue . Found door flopping open . Hinge pads had broken . Replaced pads . Door is functioning properly. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Niederwald, TX 78640
Scott
Job Details: 12/30/2022
"Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78731
Luis
Job Details: 12/30/2022
"Arrived on site for no cool. Odd noise from compressor compartment,removed cover compressor making odd noise and slight hissing noise,low side pressure reading -20 added service port added nitrogen to system found hissing noise from compressor compartment with compressor off,checked tubing and weld connections found leak at cap tube adjusted tubing found broken cap tube called tech support sent pictures to tech support per tech support unit is unrepairable and information being sent to product review. Sr#7735388795"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Georgetown, TX 78628
Lou
Job Details: 12/30/2022
"Arrived on site to inspect dishwasher not draining properly, not heating and tripping the breaker. Upon further inspection, I found a fork resting on the heating element. Removed the fork and removed the drain filter and found it badly clogged with debris. I cleaned the filter and placed it back in its space. I placed the unit in diagnostics showing no error codes and tested. While testing, I placed my multimeter on the L1 (black wire) at the terminal box and monitored amp draw to the components. I found all components within amp draw range and the element is getting 7-9amps during wash & drying cycles. Customer advised they have a filtration system on the home. I found the dispenser door broken and wont stay closed. I am ordering the dispenser and scheduled return service . I made recommendations for use and care, as well as, detergent and rinse use. Recommended the customer clean the unit as well. No water leaks observed during service.; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS04
Near Austin, TX 78756
Kimo
Job Details: 12/30/2022
Arrive on site for a wall oven that is bent/ sagging. Upon arrival I found that the door was sagging and would not close properly upon further inspection I found that the sprigs in the hinges were collapsed I would the customer to replace the hinges customer agreed and I installed the hinges and tested the door and found that the door no longer sags and will close properly but upon further inspection and testing I found that the latch was not working as well I and ordering the latch. ordrng 1 WPW10195934 (Latch)
We serviced a
WHIRLPOOL WASHER
Model MVWB725BW0
Near Austin, TX 78750
Vincent
Job Details: 12/30/2022
"Arrived on site for washer, inspected unit and work area. Customers. Complaint was washer not draining. Entered diagnostics and found stored error code F71. Ran a diagnostics test and found that the colt water was not coming on and it skipped steps in diagnostics. Did a manual test on unit and tested all valves and noting came on except for hot. Inspected the bearings and saw no leaks of failure bearing. No leaks where observed during service. ordrng 1 W10853723 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Lampasas, TX 76550
Tyler
Job Details: 12/30/2022
Arrived on site for wall oven not allowing any display function.upon arrival confirmed complaint. Not stable power to unit and ui registering input but no display would appear. Upon further testing I found main control failing. # WV3VHF for sending control to whirlpool for a rebuild.Will need office to reschedule once board has been rebuilt.; ordrng 1 ControlRebuild (Control rebuild)
We serviced a
GE DISHWASHER
Model GDT645SSN3SS
Near Niederwald, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for not heating. Test unit and heating element test good. Found bad control and fuse harness. ordrng 1 WD21X25699 (Control board) and 1 WD21X27402 (Tod harness)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Temple, TX 76502
Jonathan M
Job Details: 12/30/2022
Arrived on site for a washing machine that is flashing an F7 E2 (MCU overheating) error code. Inspected unit and work area. The customer advised that the washer had begun to start making buzzing sounds when it was attempting to spin but would not actually spin and then finally has been starting to do absolutely nothing. I spun the basket by hand and found it spun freely. Removed the top cover and checked all electrical connections. Found all electrical connections good and no split wires. Checked resistance on the motor windings off of the J6 connector and found all resistance readings measuring 12.5 to 12.6 ohms of resistance indicating the motor was still good. Attempted to run test number seven for the motor and found the control clicking repeatedly but not spinning the basket. Im ordering a Control for repair and will return with the rotor and stater. ordrng 1 W11322905 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Kyle, TX 78640
Scott
Job Details: 12/30/2022
"Arrived on site for washer not spinning load out . Customer also mentioned making a lot of noise during agitating and spin cycles . Ran diagnostics,confirmed noises . Found oil leaking from gearcase .No water leaks detected at time of service. ; ordrng 1 W10752283 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manor, TX 78653
Matthew
Job Details: 12/30/2022
Arrived onsite for dishwasher not washing properly. Upon arrival inspected unit. Ran diagnostics and found stored error code for faulty wash motor. Ran test and confirmed wash motor failed. Will need to replace wash motor. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Austin, TX 78725
Joe Z
Job Details: 12/30/2022
Arrived onsite for making loud noise. Upon arrival ran diagnostics and there are no saved error codes. Ran components test and found when unit agitates there is a clicking sound. Found failed slider. Slider is missing retaining ring. Need to replace slider.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Austin, TX 78729
David S
Job Details: 12/30/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I tested the dryer and found it igniting but burning out immediately. I gained access to the gas line and found good pressure from the line. I gained a access to the burner assembly and found the coils receiving good voltage. I found the coils not opening properly. I tried taping on the coils and found no change I am ordering a new burner assembly to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11652257 (Burner assembly) and 1 WPW10185981 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Kevin
Job Details: 12/30/2022
Arrived on site and inspected washer and found valve has broke and control board got wet. Control board is just clicking will not enter a diagnostic cycle and will not show any operation. need to bring back control board and replace valve at the same time; ordrng 1 W11170319 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Austin, TX 78717
Kimo
Job Details: 12/30/2022
Arrived on site for a refrigerator that is leaking on the inside upon arrival I found that there was no one home. I contacted the customer and he informed me that he was currently out of town. And that he try reschedule for Wednesday. Office to reschedule ; O-emld tckt
We serviced a
LG DRYER
Model DLEX4270V
Near Hutto, TX 78634
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a dryer that is not turning on. Found thermal fuse open preventing unit from operating. T-fuse will need to be replaced to complete repairs. Return date set for 1/4.; ordrng 1 6931EL3002M (T-fuse)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Harker Heights, TX 76548
David Z
Job Details: 12/30/2022
"Arrived on site to diagnose dryer that is continuously not starting and shutting off during cycles. Customer advised me unit has been worked on numerous times, had boards and a refurbished console installed before. Customer showed me they had a hard time getting it to power on, and it has cut off during cycles several times. Based on observations and no trouble codes, recommend we replace the console/control/harness in 1 repair. Unit is also making extra noise from rollers when running and needs rollers replaced. Tested source voltage and found good incoming voltage and polarity with no drops. Requesting autho for control, console, rollers, harness. Office to schedule with approval from ext warranty. ; ordrng 1 W11310055 (Harness) and 4 WPW10314173 (Rollers)s, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Austin, TX 78745
Matthew
Job Details: 12/30/2022
Arrived onsite to replace UI. Upon unboxing for IU does not have encoder control . Need to order W11481117. Office to reschedule. ; ordrng 1 W11481117 (Control UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78724
Cliff
Job Details: 12/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found unknown alloy of metal used during manufacturing for Yoder loop. Metal overheats to quickly like aluminum but is magnetic and sparks when heated. Lok rings will be needed to repair unit properly. Office to set return appointment for 2 hours. ; ordrng 1 Lokringkit (Lokring kit)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 12/30/2022
"Arrived on site to diagnose a washer that is not cycling properly. Found control misregistering balance of loads, dispenser leaking, and rotor and stator making unusual noise and malfunctioning. All 4 parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11322878 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78737
Luis
Job Details: 12/30/2022
"Arrived on site for no ice. Ran diagnostics optics passed,ice box fan passed,ran error test E2 error ran harvest test failed diagnosed a defective icemaker. Ordering a new icemaker. ; ordrng 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kyle, TX 78640
Luis
Job Details: 12/30/2022
"Arrived on site. Found handles bowed in,removed one handle installed new handle same issue,found liner bowed in causing issue ordering new door. ; ordrng 1 LW10798950 (Fresh food door) and 2 W10631993 (Handle)s"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Dale, TX 78616
Joe Z
Job Details: 12/30/2022
"Arrived onsite for water leaking from valve. Upon arrival, after supply is turned off. Restored water supply to unit and began spewing water from valve. Need to replace valve. Replaced valve and when testing unit found that control is not responding. Test control and am getting 123V to control. Need to replace control. Ordering control. Office to reschedule ; ordrng 1 W11498797 (Control)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect wall oven door glass broken. Upon further inspection, I found the oven door was good. Customer advised that the builder had replaced the door, but since doing a cleaning cycle on the unit, the microwave interior light does not work and its not heating properly. I opened the microwave door and found the light does not come on. Using a cup of water, I measured the temp in the cup and got 78 degrees. I placed the cup inside the microwave and tested for one minute on high setting. I tested the water temp after one minute and it read 123 degrees. I tested temps in the oven and they were good. I am ordering the microwave bulb, main control, inverter board, magnetron and LSO PER CUSTOMER REQUEST and office to schedule return service due to the availability of parts. ; ordrng 1 W10886919 (Lamp) and 1 W11325786 (Microwave control) and 1 W11578579 (Inverter) and 1 W11578959 (Magnetron) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 12/30/2022
Arrived on site to test unit for not able to adjust RC temp and reading of 55 degrees. Found RC actual temp was 37 and fc temp was 0.3 degrees set to 0. Recommend replacing UI and control. Ordering secondary control as a precautionary labeled Control2. Replaced RC thermistor and placed in warm water with no change. Disconnected and cycled power. Then placed same thermistor in glass of ice with no change. Office to reschedule. ; ordrng 1 W10798004 (UI) and 1 WPW10200659 (Control) and 1 WP2318054 (Control 2)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kyle, TX 78640
Luis
Job Details: 12/30/2022
"Arrived on site for cooling complaint. Found evaporator cover heavily incased in ice,ran diagnostics thermistors passed,ran heater cycle heater not powering on,diagnosed unit will need new controls and harness will order parts will also order heater in case needed. Advised customer to defrost unit before return visit advised customer on laying towels down to cover water when defrosting unit. ; ordrng 1 W11558182 (Main control) and 1 W11518204 (Ui control) and 1 W11581973 (Harness) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Lorena, TX 76655
Jonathan M
Job Details: 12/30/2022
Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. The customer advised that his ice is also melting out of the door and he is noticing items in the freezer starting to slowly thaw. Found the unit attempting to cool but the evaporator fan not running. Ran service test number three on the evaporator fan motor and found the motor not running at all. Removed the back cover and did not find any evidence of a defrost issue yet but the unit will need a new evaporator fan for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11578030 (Evaporator fan assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Lorena, TX 76655
Jonathan M
Job Details: 12/30/2022
Arrived on site for a refrigerator that is freezing up. Inspected unit and work area. The customer advised that they have a defrost issue in the freezer section and that they had another company come out to months ago to address this and it is done this sense. They advised they had unplugged the refrigerator on Sunday and had plugged it in two days ago and everything seems to be cooling off probably. Ran the unit through diagnostics and was unable to get the heater to come on. Gained access to the freezer evaporator and checked resistance from the freezer harness plug through the diodes and heater. Found the heater registering 25.9 ohms of resistance. Went ahead and replaced the evaporator thermistor and went to replace the control but found the control set with me was the wrong part. Ordering the correct control and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11203924 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Austin, TX 78703
Kimo
Job Details: 12/30/2022
Arrived on site for a washer that has a broken water inlet valve. Upon inspection I found that the water inlet valves had burnt and sprayed the control with water and cleaned it to short itself out. I well end to return with the valve and an new control to complete call. I am ordering the control office to reschedule.; ordrng 1 W11498797 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS03
Near Austin, TX 78733
Wesley
Job Details: 12/30/2022
Arrived onsite and determined that the door liner was integrally compromised and there was cracking and must be replaced to repair the door. Ordering door frame and 20amp fuse to complete. ; ordrng 1 WP8303556 (Door frame) and 1 WP4375321 (Gibson)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78660
Kimo
Job Details: 12/30/2022
Arrived on site for a dishwasher that has a rusting upper dish rack. Upon arrival I found that the upper rack was rusting. I attempted to replace the new rack was not the parts intended I will need to order the correct parts to complete the call. I am ordering W10909088. Upper rack . Office to reschedule. ; ordrng 1 W10909088 (Upper dish rack)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Lakeway, TX 78734
David S
Job Details: 12/30/2022
Arrived on site for front load washing leaking water into the basket. I inspected the valves and found the hot water valve dripping. I removed and installed a new one. I found the vale at the wall was restricted. I advised the customer to clear the valve at the wall. Customer paid in full with check #6605.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manor, TX 78653
Matthew
Job Details: 12/30/2022
Arrived onsite to replace control board. Replaced board and tested. All components are functioning however noticed that no cold water was entering the unit. Removed supply hoses and found no cold water from source. Notified customer that the unit is functioning but will not complete a cycle unless the cold water supply is corrected. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS2
Near Austin, TX 78731
David S
Job Details: 12/30/2022
Arrived on site for micr light not turning on when the door is opened. I inspected the unit and work area. I found the interlock switches intermittently failing. I installed new switches. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect washer making noises and shaking badly. Upon further inspection, I pushed down on the basket and found the suspension rods were bad. I raised the top lid and found the tub ring was damaged and the actual tub is cracked (photos).I unplugged the unit and turned the water off at the wall for safety and at the customers request. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.269445
Near Georgetown, TX 78633
Lou
Job Details: 12/30/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I removed the outer section of the panel and tested the unit in a normal wash. The basket filled approximately 3/4 full and began to agitate. I found no signs of a leak. I advanced the timer to spin and inspected the drain and hoses and again found no signs of a leak. I did find that at the back of the unit on the wall where there was a place on the baseboards where it was clean and on both sides of the clean area there was lint. I suspect the drain pipe might have possibly leaked or overflowed. I retested the unit three more times and it continued to operate as designed with no leaks. I recommended the customer monitor the unit and if possible to get a video of the leakage and contact our office if it does leak again. No water leaks observed during service, job completed."