Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

James C.

James C.

MICROWAVE JENN-AIR JMW2430DP03 Arrived on site and tested operation. I found door functions properly and activates switches. Instructed customer that the switches are designed to activate when door is push closed for safety reasons. If the door is not pushed closed the microwave will think the door is still open and not start. Customer also concerned with loud vibration noise when oven is on. Preheated oven to test operation. I found that the conversation motor making the vibration noise. Unit will need new convection fan to repair; ordrng 1 W10860984 (motor-fan)

Near Oak Hill Drive, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for customer complaint of unit not filling with water, found faulty water valve, I replaced valve unit tested good."

Near Bee Creek Rd, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP03 "Arrived on site to install previous diagnosed parts. Performed diagnostics mode and checked error history, none found. Tested all fans. Removed unit and installed convection fan motor. Powered unit on and tested fan. Found new fan motor not operating. Pulled unit out to check connection, removed connectors and tested motor resistance and found opened.Found new fan motor DOA. Will need to reorder fan motor and send prior one back. Schedule return for Thursday the 6th. ; ordrng 1 W10860984 (FAN MOTOR )"

Near Oak Hill Drive, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor Washing conditions. Unit would not allow diagnostics to be run. Will order a control and touch panel. All water connections are dry. Office to check part availability and reschedule with; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10901795 (panel-cntl)

Near Ranchette Rd, Kingsland, TX 78639
Steve C.

Steve C.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site for the unit has a bad odor coming from the unit. Tested the unit and found the drain line not have a high loop and causing the food particles to go into the drain line causing the smell. Readjusted the drain line with the higher loop. The unit is working properly. Advise customer to buy garbage disposal cleaner and dishwasher clean to get rid of the smell. All water connections were dry at the time of service.

Near Lochaline Loop, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM3160DF3BB Arrived on site for microwave propping breaker. Performed diagnostics and tested outlet. Tested power to filter board. Traced circuit to door switches. Tested door switch and found primary door switch failed. Removed door switches and installed new. Tested operation and found magnetron activating with door shut. Found voltage leaking to magnetron. Found door switch DOA and control not sending voltage to vent fan. Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SEE NOTE) and 2 WB24X10204 (switch micro)s and 1 WB24X10205 (switch micro monitor) and 1 WB56X27169 (CONTROL )

Near Longhorn Trail, Round Rock, TX 78665
Lou S.

Lou S.

DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not stopping/not getting hot enough. Upon further inspection, using my vent test kit, I tested the units venting and it passed. I removed the back panel and found the orange wire not connected to the bottom cutoff located on the element. I connected the wire and tested the unit and it operated as designed. No lint observed during service, job completed."

Near San Felipe Blvd, Austin, TX 78729
Scott  M.

Scott M.

WASHER MAYTAG MVWC425BW1 "arrived on site for basket not turning during wash . Found wash basket locked up. Also motor sounding bad when pulley turned . Will need motor and gear case . AuthoErrors 7-1,; ordrng 1 W10832724 (motor-drve) and 1 W10832724 (motor-drve)"

Near Pinewood Dr, Bastrop, TX 78602
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice. Found ice production slow. Made adjustments to bail arm.

Near Tailwind Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Unit was working at time of service. Performed diagnostics mode and tested thermistor and checked for ice maker fault codes, none. Inspected RC and FC evaporator, frost pattern checked good. Removed deli control and found water below control. Inspected control and found surges marks on control. Powered unit, removed failed control and installed new. Tested operation, all tested good. N water leaks present."

Near Methodius Dr, Hutto, TX 78634
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect dispenser holding excessive water. ICalled tech line and spoke with Kevin who advised to dilute the detergent. The unit needs to create a siphon to be able to push the product through the dispenser.SR 7724325267.I emptied and cleaned the dispenser tray. Ran diagnostics mode without soap in the dispenser and unit still had excessive suds.Tested the unit and unit tested as designed JOB COMPLETE

Near Condor Loop, Waco, TX 76708
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for no ice and freezer not cooling. At time of visit unit not powered on and cooling freezer section thawing out. Powered unit off from ui then reported on waiting 10 min unit not powering on. Unit finally powered on and can hear fans powering off then back on. Diagnosed unit will need control kit. Got AUTHO for part customer responsible for labor. ordrng 1 W10864269 (CONTROL KIT)

Near N Quinlan Park Rd, Austin, TX 78732
Arthur B.

Arthur B.

WASHER MAYTAG MVWC555DW1 Arrived onsite for customer complaint of top load washer not agitating. Ran diagnostics and found F5E1 Error (Lid Lock Error). Cleared error code and tested lid lock. Lid lock checks ok. Ran calibration. Unit completed successfully.

Near Champion Dr, Little River-Academy, TX 76554
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site for drawer replacement, replaced drawer and tested good."

Near Meadowild Dr, Round Rock, TX 78664
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8000DW4 Arrived on site for “burning smell and shuts off after a few minutes” complaint. Inspected unit and lint to be lying on element. Cleared lint and tested unit. Unit is performing as designed. Instructed customer to dry smaller articles on timed dry cycle. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Big Bow, Smithville, TX 78957
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KSSC42QTS00 Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser shaft with worn edges and dispenser motor with worn shaft receptacle. Ordering new shaft. Return for repairs on 03/12. Customer has appointment in am. Please schedule return trip after 13:00.; ordrng 1 WP2318082 (shaft)

Near Trailblazer Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 Arrived on site for complaints of oven not getting over 100. Found regulator cutoff is flipped. Corrected error ran pre heat cycle. All operation functioning properly.

Near Players Path, Austin, TX 78747
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site to replace hinge, extension, and bracket, after replacing, unit was still not closing right, found door was warped. Ordering left side refrigerator door. ; ordrng 1 2316760 (bushing) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10485980 (hinge-door) and 1 W10796465 (dor-fip)"

Near W Fitzhugh Rd, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not washing. Test unit and found unit getting water but not spraying water. Found bad wash motor replaced sump and motor test unit and unit test good job complete.

Near S Lamar Blvd, Austin, TX 78704
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Found that the icemaker filled tube had frozen inside the ice box compartment. Replaced line and sealed per factory recommendations. Water connections are all dry.

Near Crane Dr, Marble Falls, TX 78654
Lou S.

Lou S.

OVEN KITCHENAID KEBI101DBL8 arrived on site to install previously diagnosed and ordered part. I removed and replaced the oven door gasket and tested and it functioned as designed. Customer paid in full at previous service call on 02/22/19. Job completed.

Near Brookwood Cir, Austin, TX 78750
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KEBC107KSS03 "Arrived on site for oven not heating. Powered unit off and on. Tested heating operation, found unit not heating. Disassembled unit and gained access to control. Measured heating element resistance and found within range. Measured thermal cut off and found opened.; ordrng 1 WP9759242 (THERMAL FIX)"

Near Ringtail Cove, Georgetown, TX 78628
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave with a scratched control panel and a blower that is not moving air. Found adjustment to vent needed and control panel facia scratched. Replaced control panel and adjusted vent and tested unit. Found all is functioning properly at this time.

Near Spade Circle, Austin, TX 78717
Tyler B.

Tyler B.

WASHER WHIRLPOOL CAE2745FQ0 "Chris sr#2855 SEND BACK TO QUALITY whirlpool Corp attention Chris in service 88 currant rd Fall River ma 02720 Arrived for unit sarting with no coins, replaced interface and harness and found temp switch cause of issue thanks to Chris. Please be sure to send old part back once replaced. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10285518 (switch-cyc) "

Near Patton Ln, Austin, TX 78723
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site for no draining dishwasher . Found drain pump jammed bye a shard of wine glass . Removed glass . Ran diagnostic all checked good . Unit is now draining properly . Nomwater leaks detected at time of service .

Near West Ave, Austin, TX 78701
Clif L.

Clif L.

WASHER MAYTAG MDB8959SBB3 Arrived on site to replace previously ordered part. Found unit still not working properly after play some board and harness. Unit also needed inlet valve and a clean out of the pump assembly. Valve was mechanically failed. Replaced valve and clean the pump and tested unit. Found all is not working properly. No leaks were found at time of service.

Near Glen Echo Dr, Austin, TX 78717
Clif L.

Clif L.

WASHER GE GTW330ASK3WW "Arrived on site to diagnose a washing machine that is making abnormal noises. Tested unit found your case failed along with agitator assembly. Agitator mounting nut is also broken inside of gear case. Nut, gear case, and agitator will all need to be replaced to complete repairs. Return date is set for 3/11/19.; ordrng 1 WH02X24374 (BOLT) and 1 WH43X25304 (agitator asm)"

Near Jordan Ln, Elgin, TX 78621
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I found that the unit had not been defrosted as there was a large block of ice on the RC Evap cover. Using my steamer, i removed the ice and Evap cover and found even more solid ice on the evaporator. I used my wet vac to vacuum the water from defrosting the ice. Once I had the ice removed, I found that the thermistor was incorrectly placed. I repositioned it and secured it with a zip tie and foil tape. Installed the new cap cover styrofoam ad tested the unit. All components are functioning as designed. No water leaks observed during service, job completed."

Near Abbot Cove, Volente, TX 78641
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site. Checked for noise issues. Found damper making loud noise when it opens and closes. Replaced damper assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Dripping Springs, TX
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site. Checked for noise issues. Found damper making loud noise when it opens and closes. Replaced damper assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Dripping Springs, TX
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site. Checked for noise issues. Found damper making loud noise when it opens and closes. Replaced damper assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Dripping Springs, TX
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of leaking. Made adjustments to bellow and test. No additional leaks detected at time of service

Near Wimberley, TX
James C.

James C.

WASHER MAYTAG MAV208DAWW Arrived on site and tested operation. I found the unit is spinning but making a metal grinding sound. I found the pulley on the drain pump coming apart causing the sound. U it will need new drain pump to repair.

Near Barcus Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for no heat, ran unit and had no heat, removed panel and found element open, replaced element and tested good,"

Near Elfen Cove, Austin, TX 78724
Steve C.

Steve C.

OVEN WHIRLPOOL RBS305PDQ1 Arrived on site for the unit door will not close properly. Found the door gasket is extremely hard and also found the hinges are defective. The unit will need two new hinges and a new door gasket. ordrng 1 CNOTE (CNOTE) and 1 W10877014 (gaskt-door)

Near Sierra Leon, Austin, TX 78759
Arthur B.

Arthur B.

MICROWAVE JENN-AIR JMW2430DP01 Arrived onsite for customer complaint of wall oven light coming on intermittently. Removed control panel and found panel is revised B. Removed and replaced UI control to Revised C. Reassembled and programmed. No other issues found.

Near Sarazen Loop S, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER JENN-AIR JDB8700AWS3 "Arrived on site for “leaking from front bottom right” complaint. Inspected unit and found damages under unit. Not permitted to take photos of damages to ceiling of room, below. Spoke with Kevin, at techline(Ref#7724348135), and determined to replace tub. Performed four test cycles and could not detect leak. Ordering new racks and gaskets, as well. Office to set return schedule, due to disposition of tub.; ordrng 1 W10300924V (door seal) and 1 W11259785 (TRACK LH) and 1 W11259786 (TRACK RH) and 1 WP8531323 (gasket) and 1 WP8531743 (gasket) and 1 WPW10195238 (track TOP LH) and 1 WPW10195240 (track TOP RH) and 1 WPW10511198 (tub-dishwr)"

Near Matthews Dr, Austin, TX 78703
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHB0 Arrived on site to replace upper rack adjusters for dishwasher. Replaced both adjusters from kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lombardi Way, Cedar Park, TX 78613
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 "Arrived on site for customer smelling gas at valve. Replaced valve,added bubble solution no leak detected. Gas can be heard hissing when turned on at source. Found cook top left front burner on. After turning off gas leak stopped, no further repair is required at this time, job complete"

Near Players Path, Austin, TX 78747
Brandon C.

Brandon C.

WASHER MAYTAG MAH7500AWW "Arrived on site for customer complaint of no water entering unit, found clog in water line, unit tested good.

Near Marina Shores Dr, Spicewood, TX 78669
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0EB2 Arrived on job for complaints of burners not working properly.test operation of burners and oven all operation normal.

Near Kyle, TX
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL MDBH968AWB0 "Arrived on site for dishwasher leaking water. Inspected unit and found water coming from top right corner and leaking down door. Pulled unit out and inspected. Door panel and tub. Found door not seal correctly on right side. Called tech support and spoke with Mark (SR#7724317805). Found c Ndola hosing screw mounts broken and allowed to separate from door panel and caused panel to bow. Will need to replace inner door panel and console. Will need to replace vent gasket and dispenser gasket with new panel. Office to schedule appointment, due to no ETA availability on inner door panel. ; ordrng 1 INNERDOORPANEL (99003424) and 1 SEENOTE (PART research AND SCH APT) and 1 W10190889 (vent) and 1 WP99003317 (DISPENSER ) and 1 WPW10235718/BLACK (CONSOLE)"

Near Village Glen, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for “door latches, but will not run” complaint. Inspected unit and found lid latch and control faulty. Removed and replaced lid latch and control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near FM812, Del Valle, TX 78617
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Arrived to inspect freezer with frost. Verified complaint and noticed the gasket is sagging underneath the freezer door. I attempted to repair the gasket but the new part was also defective. Office to order new gasket for return visit.

Near N 32nd St, Waco, TX 76707
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of error code ran diagnostics and got code for water valve. Replaced valve and test. Operation normal.

Near Lake Ridge Dr, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for fresh food not cooling. Diagnosed unit not entering defrost,evaporator incased in ice. Removed ice from evaporator replaced defrost thermistor and control."

Near S Lamar Blvd, Austin, TX 78704
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for customer complaint of clothes getting stuck and wrapped around near lint screen. I found drum was out of round, ordering drum. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10545923 (drum)"

Near DeLeon Bayou Ln, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer not washing. Tested unit and unit did not respond.i removed and replaced the actuator and control. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Parrott Ave, Waco, TX 76707
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to replace control and UI, after replacing, unit tested good."

Near Hazy Hills Loop, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "4123 honeycomb rock circle correct addressArrived on site for no ice. Ran diagnostics weak air flow from fan motor,E2 error code icemaker ,icemaker failed harvest. Replaced ice fan and icemaker,reset unit to clear error code. Powered unit on,ran diagnostics all test passed water filled icemaker unit working as designed"

Near Honeycomb Rock Cir, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDB9200CWX2 "Arrived on site for customer complaint of unit not working, found faulty drain pump, after replacing unit tested good.

Near Knights Chance Ln, Spicewood, TX 78669
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived to inspect washer still not spinning clothes dry. Confirmed the complaint and removed and replaced the actuator. Reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service. Also made the drain pipe vertical since customer had it horizontally placed.JOB COMPLETE.

Near Brooking St, Belton, TX 76513
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no ice condition. Tested unit and found that the unit had power to the ice maker model but the module would not turn. Removed and replaced ice maker. All water connections are dry.

Near Orchard Park Dr, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4206FZ Arrived on site to test unit for open close door error. Test unit and found burned 3 way switch. Replaced switch test unit and unit test good job complete unit heating correctly and no error code.

Near Canyon Wren Dr, Buda, TX 78610
Brandon C.

Brandon C.

DRYER MAYTAG PYE2300AYW "Arrived on site to replace thermal fuse, once replaced unit tested good, vent was clear."

Near Amber Ash Dr, Kyle, TX 78640
Tyler B.

Tyler B.

WASHER ROPER RTW4516FW2 "Arrived on site for unit leaking and not running, plugged in unit and drain was constantly running, good sign of failed control, and also found GEARCASE leaking oil and will require replacement, didn't hav control on hand so will need to return with all parts; schdld next appmnt for 3/12 TUE 8-12"

Near N Lamar Blvd, Austin, TX 78753
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not cleaning properly. Performed diagnostics mode and found no error codes. Monitored test cycle and measured amp draw to heating element, found within range. Checked for hot temperatures at end of test cycle. All tested good, no water leaks present"

Near Mercer Road, Georgetown, TX 78628
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW0 "Arrived onsite for customer complaint of top load washer not dissolving soap and not agitating. Tested unit and found washplate stripped.

Near Southshore Dr, Salado, TX 76571
Paul R.

Paul R.

OVEN KITCHENAID KEBK101SSS04 Arrived onsite for the oven not getting up to temp. Mr stated it takes hours to get hot. I tested the unit in the bake cycle and found only the outer broil element heating. I tested the bake element at the control and had 30 ohms making it good. I tested the outer broil element at the control and found it open. The broil element and the main control need to be replaced to complete service. I replaced the AM control and the broil element. I tested the unit and it is working as designed. Call complete

Near SANTALUZ Path, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT750SAHB0 parts (79.56+tax)Svc/Lbr (209.99+tax); ordrng 1 W10712395 (adjuster KIT)

Near Lombardi Way, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator with frost build up. Mr stated he removed most of the frost and it hasn’t returned. I found only a small amount of frost on the rear cover. I tested the thermistors and fans and found all working as designed. I found the door gasket sealing correctly. I tested the unit in defrost and it worked as designed. I suspect the door had been left open and explained this to mr. The unit is working as designed. Call complete.

Near Rue St, Austin, TX 78731
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0AS0 Arrived on job for complaints of no power. Found open fuse replaced. Test operation.

Near Vale Court, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMHS120ESS7 "Arrived on site for microwave venthood light not working and fan making loud noises. Performed diagnostics and tested light. Found failed light bulb. Removed failed light and installed new. Tested light. Ran vent hood, found sound normal operation. All tested good. Spoke with customer on user care."

Near Pear Ct, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site tot test unit for front panel being damaged. Found damaged on front panel, replaced panel test unit and unit test good no leaks present at This time and no damaged found on new panel. Job complete."

Near Harper Park Drive, Austin, TX 78735
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW0 "Arrived on site , replaced gear case . Couldn’t remove stator and rotor from gear case . Ordering stator , rotor ,clutch and screws .return 3/7 may need autho.; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10754448 (clutch) and 8 W11027980 (SCREW)s"

Near Duck Pond Rd, McDade, TX 78650
Al R.

Al R.

DRYER WHIRLPOOL LER5636EQ3 Arrived to inspect dryer not heating. Confirmed the complaint and checked the rear of the unit and discovered the wire from the harness to the element was burned and damaged. I repaired the wire and replaced the Cutoff Reassembled unit and unit tested as designed and not heats.JOB COMPLETE.

Near FM 580, Lampasas, TX 76550
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit freezer is frosting up. Tested the unit and found the freezer brackets will not close properly. Replaced both brackets and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Elm Brook Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for unit popping breaker, Cust was overseas after orgi repair, found I pinched heater wire in sump, causing issue, corrected wire fixed wire and tested good, no leaks on site covered under our labor warranty"

Near Binnacle Dr, Austin, TX 78717
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 I arrived on site to service washer. Advised customer the factory warranty was expired and took a photo of the receipt. Customer declined service and asked me to leave the residence. No services preformed.

Near Parrott Ave, Waco, TX 76707
Diego G.

Diego G.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Wildcat Hollow Dr, Kyle, TX 78640
Diego G.

Diego G.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Wildcat Hollow Dr, Kyle, TX 78640
Diego G.

Diego G.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Arrived on site. Replaced main control board and console Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Wildcat Hollow Dr, Kyle, TX 78640
Clif L.

Clif L.

OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose a range with an oven that will not operate. Found regulator oven on off switch in the off position. Reset switch to proper position and tested unit. Found all is functioning properly at this time.

Near Brown Cemetery Rd, Manor, TX 78653
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not powering on, found loose connection at junction box, I tightened connection on incoming power supply, unit tested good."

Near Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not spinning and making a noise when unit was not running, found faulty control, gearcase, and belt. I replaced gearcase and belt, ordering control. ; ordrng 1 W11116594 (cntrl-elec)"

Near W Allen St, Kyle, TX 78640
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on sote for nosiey unit, found RF and fc Evans frosted, removed all ice and replaced RF and fc fans and tested good. No leaks on site"

Near Hartnell Dr, Austin, TX 78723
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the spring, button, & latch on the ice bin. I replaced the ice maker ice door, the ice dispenser motor, & the ice dispenser door. I tested the ice dispenser and all is working as designed but the ice bin is not fitting correctly on the shaft and is staying up like the shaft has pushed up. There could be a issue with the shaft, dispenser motor, or bin coupler but upon inspecting I could not see anything visually wrong. Ordering c-notes, W10822635 MOTOR, WP2188918 COUPLING, WP8281164 SCREW, WP2198628 SEAL, & WP2318082 SHAFT.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION & THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10822635 (MOTOR) and 1 WP2188918 (COUPLING) and 1 WP2198628 (SEAL) and 1 WP2318082 (SHAFT) and 1 WP8281164 (SCREW)"

Near Azure Shores Ct, Austin, TX 78732
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS03 "Arrived on site for customer compliant of unit not working, found faulty control, I replaced control, unit tested good."

Near Vicenza Dr, Austin, TX 78739
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW3 Arrived on site for complaints of no operation. Found f6e2 and f6e3 error code for communication error between control and UI Replaced the control board and panel. Ran diagnostics cycle all operation functioning properly. No leaks detected at time of service.

Near Flashpoint Ct, Austin, TX 78736
Luis M.

Luis M.

REFRIGERATOR IKEA IK8FXNGFDM00 "Arrived on site for no cool. Removed evaporator cover found large iceball on inlet to evaporator. Diagnosed leak at inlet to evaporator,removed faulty evaporator installed new evaporator assembly vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"

Near Highland Hills Terrace, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFI2569VEA1 Arrived on site for no cool condition. Found that the main control was totally dead. I could not enter diagnostics. Replaced control. Programmed new personality code into new control. All operations started properly. All water connections are dry.

Near Yellow Ribbon Trail, Burnet, TX 78611
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JFC2089BEP01 Entered house via lockbox. Found water turned off two units. The water was turned off because the inlet water valve to the icemaker was stepped on. Replaced water valve and tested. All water connections were dry. locked home and notify the owner.

Near Euel Moore Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for door not staying down, found unit had no pads, installed and Testd good no leaks on site"

Near Kolbo Drive, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived onsite for customer complaint of top load washer tub loose and moving around after repair. Inspected tub. Found suspension checks ok. Advised customer that when spinning, tub will bounce around to level out clothes. Advised all checks ok. All water connections were dry at time of service."

Near W Pietzsch St, Bartlett, TX 76511
Al R.

Al R.

WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect washer not spinning. Tested the unit in diagnostic test mode and lid lock was faulty. Adjusted the latch and reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Circle Creek Dr, Hewitt, TX 76643
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not drying dishes. Tested the unit in diagnostics and receive no error codes. Also the heater did turn on and is working properly. Advise the customer to turn on the hot water first from the sink then start the unit. Also set the rinse aid to number four. Unit works properly and all water connection for a dry at the time of service.

Near Feldspar Drive, Austin, TX 78729
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop when igniting front burners back burners are sparking. Performed diagnostics and tested all burners. Found back right burner cap and burner not sitting correctly and causing high flame. Adjusted burner and cap. Tested all other burners. All tested good. Spoke with customer on user care guide.

Near Mercer Road, Georgetown, TX 78628
James C.

James C.

MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site and installed new mag, cap, diode and transformer. Tested operation and found unit is working properly. Job complete"

Near Serrano Street, Georgetown, TX 78628
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site as unit arrived from factory with a dented door panel. Replaced dented door panel. All water connections are dry. This is an inventory home and the builder gave me permission to enter through the back door. The back door was closed when I left the home.

Near Morgan Cir, Marble Falls, TX 78654
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator RC section freezing in crisper. Upon further inspection, the customer advised that food items would freeze on the shelf just above the crisper right in the front. I checked temps in the RC section and it was 35 degrees on a setting of 38. I verified the RC thermistor was good and verified the damper was opening and closing. I checked the ice bin gasket on the left RC door and made sure it had a good seal. I adjusted the gasket. Found food packages ad beverages blocking the air flow in the back of the Rc section. Advised customer to make sure the back was clear approximately one inch to allow airflow. No water leaks observed during service, job completed."

Near Hopen Cove, Leander, TX 78641
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site for “control panel issues” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Werner Ave, Austin, TX 78722
Robert J.

Robert J.

DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on job to replace panel. Customer was expecting a Control and requested I order that instead.; ordrng 1 W10906430 (cntrl-elec)

Near Wildcat Hollow Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for panel over lay coming off. Found damaged panel replaced panel test unit and unit test good no leaks present at this time job complete.

Near Van Ness St, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for no ice. Ran diagnostics on unit freezer and fresh food thermistor passed,ran fan and baffle test passed,ran ice box thermistor test passed,ran ice box fan test passed. E2 error on icemaker ran harvest test passed. Replaced icemaker assembly,ran harvest test with new icemaker passed ran fill test passed. Unit passed all diagnostic test

Near Bumpstead Dr, Austin, TX 78747
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site for customer complaint of unit not working and making noise, found faulty controls and wash motor noise. Ordering controls and wash motor ; ordrng 1 W10913521 (panel-cntl) and 1 W11228314 (CONTROL)"

Near Vista Estates Ct, Spicewood, TX 78669
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production and making noises” complaint. Per my previous diagnosis, removed and replaced control. Still not able to get FC fan working. Ordering new FC evaporator fan and harness. Return for repairs on 03/06. No leaks detected, at time of service.; ordrng 1 W11249952 (FC EVAPORATOR FAN)"

Near Hartnell Dr, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived one site to inspect refrigerator FC door damage. I found a dent at the bottom of the FC door approximately 4-6 inches long. I removed and replaced the FC door and using my heat gun, I shaped the door gasket before installing it. Tested the door and leveled the unit. No water leaks observed during service, job completed."

Near Continental Pass, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site for rust on doors removed both doors installed new doors checked door seal good. Installed nameplate ; used 1 W10909682 (NAMEPLATE) from stock

Near Golden Top Drive, Austin, TX 78738
Arthur B.

Arthur B.

OVEN WHIRLPOOL GBS307PDQ4 "Arrived onsite for customer complaint of wall oven over heating. Tested unit and found broil relay stuck closed. Unit will need new control. Removed an replaced control. Reassembled. Powered unit on. Unit now works as intended. No other issues found."

Near Village Glen, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for the refrigerator that started making a loud noise and stopped working. I found the FC door not sealing properly due to frost build up in the back of the unit on the evaporator coil cover. I found the evaporator fan not running with voltage to it. I defrosted the unit and replaced the fan motor & wire harness assembly. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Agua Vista, Austin, TX 78734
James C.

James C.

REFRIGERATOR KENMORE 105.50512 Arrived on site and tested operation. I found unit would turn on but start device would just click. I found the harness to the start device has been spliced previously. I installed new lead ends and new start device. Tested operation and found unit now cooling. Customer also asked about their ice maker constantly making ice. I found the bail arm missing and I installed a new one. Unit tests good and will take up to 24 hours to reach temperature. Job complete

Near La Mesa Ln, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MFI2570FEB01 "Arrived on site for “not dispensing ice” complaint. Per my previous diagnosis, removed and replaced dispenser motor and impeller. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Pine View Loop, Bastrop, TX 78602
Tyler B.

Tyler B.

DISHWASHER GE GSD5320D02BB "Arrived on site for unit leaking, started unit and found leak coming from front left corner, removed cover and found hole in tube due to incorrect screws installed, bottom supposed to have long screws, top has small machine screws. Found tops on bottom and bottoms on tops, causing hole, took pics of hole and screws, tub is not service able or replace-able . ; saved tckt"

Near Forest Canyon Cove, Round Rock, TX 78665
Clif L.

Clif L.

OVEN KITCHENAID KODT107ESS01 Arrived on site to replace previously ordered parts for oven. Remove control panel and verified sensors were correct readings. Replaced control panel and tested unit. Found all is functioning properly at this time and no inconsistencies through diagnostics. No further repairs are needed and all is working properly.

Near E 7th St, Elgin, TX 78621
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. I found no faults in memory and ran diagnostics. I found water was not getting to unit and I checked the shut off valve and found to be closed. Turned on the water and continued with diagnostics. I found unit is working properly and all functions test good. The rinse aid dispenser was empty and I instructed customer on best practices for cleaning performance. Job complete

Near Shearwater Lane, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and tested operation. I found that the unit runs properly and has no faults. After 5 minutes in diagnostics cycle I found the unit leaking from the right side. I found the leak coming from a seam in the tub. Unit will need new new tub assembly, blanket, u-shield, and rollers to repair. Repair will require 2 hours. Office to schedule return visit for repair. ; ordrng 1 CNOTE (2HOURS) and 1 W10750120 (shield) and 1 W11086533 (shield) and 4 WPW10078083 (dishrack wheel)s and 1 WPW10681506 (tub-dishwr)"

Near Pace Ravine Dr, Lago Vista, TX 78645
Tyler B.

Tyler B.

WASHER MAYTAG MVWC565FW1 "Arrived on sote for unit not filling, found control not sending volts to valves, replaced control and Testd good, no leaks on site"

Near Copperhead Dr, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in fresh food. Called tech support due to on going issues. Correct control installed and good thermistor. Unit has all correct parts installed and only other option Is to continue to replace control and possibly will not correct issue.

Near Varner Ct, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. I placed the unit in diagnostics and tested the ice maker. It harvested aa designed but the water did not dispense. I checked the water line at the bottom left hinge area and found the fill tube line frozen. I checked voltage to the heater and to none. I contacted Techline and spoke to Andy, who advised to order the FC door and main control. I was able to get the fill tube line cleared before I left ad advised the customer of my findings and what I was going to do to repair the unit. I am ordering the FC door SS and the main control and office to schedule return service. I advised the customer it would take 6-8 weeks for the door to come in at which time the office would contact to schedule. No water leaks observed during service.; ordrng 1 LW11026425 (FOR-TIP SS) and 1 W11212392 (CNTRL-ELEC)"

Near Somerset Canyon Ln, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite for the dishwasher not draining. I found a piece of glass in the drain pump. I removed the glass and tested the unit. The unit is working as designed. There were no water leaks present at the time of service

Near Golf Crest Ln, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on site for water leaking customer defrosted unit per description drain freezing over. Removed compressor cover removed clogged duct bill from drain installed updated drain tube. Part covered under AUTHO S38253

Near Austral Loop, Austin, TX 78739
Jonathan  S.

Jonathan S.

OVEN GE PT970SM4SS Arrived on site for microwave metal showing on the inside. Found minor spots on door and cavity. Touch cavity up and door. Recommend to allow 24 hours to dry.

Near Capote Peak Dr, Georgetown, TX 78633
James C.

James C.

OVEN WHIRLPOOL KEBK206SSS00 Arrived on site and tested operation. I found the upper oven does not heat but the lower oven does. Tested elements and fuses and found upper oven thermal fuse has failed.

Near Northlake Hills Dr, Jonestown, TX 78645
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect clothing stuck in washer agitator. Upon inspection, I found a piece of clothing stuck in between the agitator and basket. I removed the agitator and clothing time and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Larston Ln, Cedar Park, TX 78613
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BS3 Arrived to inspect loose door. Removed the door and noticed the door and glass weren’t installed properly. I reassembled and checked the door. Door is now aligned properly.CUSTOMER SATISFIED JOB COMPLETE

Near August Dr, Killeen, TX 76549
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of no ice. Still have E2 code for icemaker. Will need control. Customer needs am service if on Friday ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Brookmeadow Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW "arrived on site and inspected washer and Long fill, pressure system, motor fault, Ran a diagnostic cycle and found cold water is turned off at source. After correcting washer is able to complete a calibration cycle. Recommended that customer attempt to use machine, control board may be needed to correct pressure system fault but currently washer is operating correctly. Washer is not in a residence, no water leaks from connections at time of service, job complete"

Near E Cesar Chavez St, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRSC500ESS01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker not cycling. Removed and replaced icemaker. Not able to get icemaker to fill. No voltage to valve. Ordering new control and interface. Office to set return schedule, due to disposition of parts ordered. No leaks detected, at time of service.; ordrng 1 W10822646 (cntrl-elec) and 1 W11172798 (CONTROL)"

Near Koolua Dr, Bastrop, TX 78602
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to replace front burner heads and burner caps. Replaced both burner heads and caps test unit and unit test good both burners igniting right away. Job complete no leaks present at this time.

Near Rough Bark St, , TX 78610
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WFE525S0HS0 "Arrived on site burner not working, found coil burnt out, went to replace but part supplied was broken. Will return with new burner and switches ; ordrng 1 W10823729 (ELE)"

Near E Old Settlers Blvd, Round Rock, TX 78665
James C.

James C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and tested operation. I found no faults in memory and ran auto test. Unit functioned properly in test and I ran calibration. Placed towel load back into washer and started a heavy duty cycle. Washer began cycle as normal then stopped on sensing and did not operate for 10 minutes. Canceled cycle and installed new control. Tested operation and found unit now working properly. Job complete

Near Co Rd 180, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )

Near Mineral Springs Rd, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )

Near Mineral Springs Rd, Lockhart, TX 78644
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )

Near Mineral Springs Rd, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFC150M0EB2 Arrived on site for oven not heating to proper temperature and burners not leveled. Customer stated that unit would not reach 450°. Performed temperature test on bake mode at 350°. Measured first 3 cycles and found unit at 345°. Set bake to 450° and measured temperature and monitored temperature. Found unit reaching higher temperature. Found floor unleveled. Spoke with customer on user care guide. Calibrated unit +10°.

Near Georgetown, TX 78626
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGC7636BP00 Arrived on site to test unit for LF burner not igniting and flames to high when it ignites. Test unit and found cap was not straight and making burner not ignite. Replaced cap test unit and unit test good unit igniting correctly job complete.

Near Downie Pl, West Lake Hills, TX 78746
Steve C.

Steve C.

DRYER MAYTAG LDG8824AAE "Arrived on site for the unit is not heating. Tested the unit and found no heat. Found the unit will need a new timer as well due to not advancing just staying in one position intermittently. Will need to order the timer and will use the fuse, igniter, and the thermostat. Office will need to get authorization and reschedule the customer.; ordrng 1 33001035 (timer) and 1 CNOTE (DISCONTINUED )"

Near Burrell Dr, Austin, TX 78757
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW Arrived onsite for customer complaint of dryer taking too long to dry clothes. Removed back panel and found element with no continuity. Removed and replaced element. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Salem Dr, Belton, TX 76513
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt

Near Nutmeg Trail, , TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt

Near Nutmeg Trail, , TX 78132
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt

Near Nutmeg Trail, , TX 78132
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and installed ew left door. When installing the hinge cover I found one of the mounts cracked and would not hold the cover on correctly. Unit will need hinge cover to complete repair; ordrng 1 W11199487 (COVER)

Near Rio Ancho Blvd, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD92HEFC0 "Arrived on site for complaints of not heating. Ran diagnostics and verified not heat to machine. Replaced the igntr, coil ,fuse and cutoff. Ran test cycle all operation functioning properly. Dryer was sharing electrical outlet with washer. No leaks detected at time of service."

Near Collier St, Austin, TX 78704
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Replaced control board and sensor as unit is tangling closed. Unit now operates properly with no leaks.

Near Co Rd 135, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the modules in the ice maker housing and immediately after connecting them, all of the lights came on. No water leaks observed during service, job completed."

Near Sandbur Lane, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSO48FTX04 "Arrived on site for no led panel and no ice. Panel reading door open diagnosed failed freezer light switch,switch engaged and unit reading door open. Removed faulty switch installed new switch powered unit on tested switch operation good lights powering off and panel shutting off as designed,due to failed switch icemaker not running through a cycle with new switch installed icemaker dumped ice and filled with water unit working as designed. ; used 1 12002646 (SWITCH) from stock"

Near Cortona Cove, West Lake Hills, TX 78746
Clif L.

Clif L.

VENTHOOD KITCHENAID KVWB406DSS1 Arrived on site to diagnose a vent hood with abnormal vibration. Found fan motor has broken parts on fan blade causing unit to vibrate at high-speed‘s. Replaced fan motor and tested unit. Found all is functioning properly at this time.

Near Axehandle Trail, Austin, TX 78717
Al R.

Al R.

WASHER WHIRLPOOL WET4027EW1 "Arrived to inspect washer leaking water from underneath the center of the washer portion of the stacked unit. Confirmed the complaint and calls CS in office, who ordered parts for return service call.NEEDS MORE WORK ; saved tckt"

Near W Hwy 6, Waco, TX 76710
Robert J.

Robert J.

ICE MACHINE KITCHENAID GI15NDXZS2 Arrived on job for cleaning of icemaker. Icemaker only 6 months old. Explained cleaning prosecutors.

Near Shady Hollow, New Braunfels, TX 78132
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not draining, ran unit and found pump would receive voltage but not pump, removed pump found it seized, replaced drain pump and tested good. No leaks on site"

Near Centennial Loop, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor was not plugged in from factory causing unit not to run properly. Rewired compressor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Hubert R Humphrey Rd, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for freezing in fresh food. Replaced temp thermistor in fresh food powered unit on damper closing correctly

Near Canyonbend Cir, Austin, TX 78735
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD8300SW1 "Arrived on site for dryer not starting .ran diagnostics cycle and got control error code . Replaced control a suit is now heating and tumbling . No lint build up at time of service.

Near N Lamar Blvd, Austin, TX 78705
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.

Near Shire Meadows, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site to replace housing. Opened bag and found housing damaged will need to order new housing. Ordering WPW10370649 housing office to reschedule next tech to please check part to make sure is not damaged before going out to customers house. ; ordrng 1 WPW10370649 (HOUSING )

Near Lake Stone Dr, Austin, TX 78738
Lou S.

Lou S.

DISHWASHER MAYTAG MDB8959SFZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I it the cancel button to engage the drain pump and it did not come on. I drained the remaining water from the unit and removed and replaced the drain pump. I tested the unit in diagnostics and it showed error codes F8E1 and F8E2. I cleared the codes and continued with testing. The unit operated as designed and the drain pump did as well. The customer provided proof of purchase. No water leaks observed during service, job completed."

Near Arch Hill Dr, Austin, TX 78750
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to install previous diagnosed part. Removed dryer drum and installed new. Inspected insulation. Tested unit, all tested good. Due to the coldness of drum recommended to wait 2 hours before use."

Near Cathedral Mountain Pass, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FFSS2315TS0 "Arrived on site for refrigerator display flashing H and not cooling properly. Measured temperature in FC at 21°. Gained access to evaporator and found ice buildup at top of evaporator but good frost pattern on evaporator. Found evaporator fan disconnected at quick connector. Connected fan and tested. Cycled ice maker and monitored. All tested good, no water leaks present."

Near Massa Drive, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not starting. Tested voltage to unit and found none. Reset breaker and tested voltage, found within range. Tested dryer operation. All tested good. Called tech support and spoke Adrian. He advised to remove lint screen with unit running and found air blowing out. According to tech support air should be sucking in. Recommend to add a 90 angle vent and if breaker pops again to contact electrician. All else tested good. (SR# 7724326348)."

Near Hillcrest Ln, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Arrived on site for damaged bin,removed damaged bin installed new bin assembly found defective gasket on bin transferred gasket to bin checked bin operation unit working as designed."

Near Mariner, Lakeway, TX 78734
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and found water dripping down into freezer from fresh food section. Removed door to deli drawer and found that the deli control harness is damaged due to a missing cover that holds it to the rail. I also found that the damper is not working properly in evap housing and the drain pan is bowed up in the middle and has frozen over causing water build up under drawer. Removed slab of ice and attempted to thaw ice in drain pain. Unit will need new drain pan, harness cover, harness and damper to repair; ordrng 1 CNOTE (AUTHO) and 1 W11093718 (ADAPTER) and 1 W11170612 (HARNESS) and 1 WPW10248595 (control)"

Near Saddle Blanket Pl, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LFTR1814LWB "Arrived on site for no cool. Compressor and fans running removed evaporator cover,no frost on evaporator on,y on cap tube diagnosed refrigerant leak in system customer doesn’t want repairs collected service call fee"

Near Rio Grande St, Austin, TX 78701
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and installed new freezer door. Removed ice build up from freezer and verified proper seal at door gasket. Unit tests good. Job complete

Near Mckavitt Dr, Leander, TX 78641
Clif L.

Clif L.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with a loose handle. Found internal mounting screws for handle assembly loose. Tightened handle screws and tested unit. Found all is functioning properly at this time.

Near Grover Cleveland Way, Manor, TX 78653
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for the microwave giving an open/close door error message. I found the cavity light not coming on at all. I found the interlock switches failing and coming apart. I replaced the switches and the interlocks. I tested the unit and it is putting out 1000 watts and is working as designed. Call complete. Authorization Number WJ87Z00EPL1.

Near Alhambra Dr, Austin, TX 78759
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to diagnose a microwave with a surface light that will not turn on. Tested unit and found main control board shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Bent Tree Loop, Round Rock, TX 78681
Thomas L.

Thomas L.

RANGE GE JT3000SF3SS Arrived on site for unit door not sealing properly. The unit stopped working after the clean cycle was run. Found that the TOD has failed. The control board has failed. And the door latch is bent. Will need approval for cost of repairs.; ordrng 1 COSTAPPROVALNEEDEDPLEASE and 1 WB10X23814 (latch asm) and 1 WB24T10164 (switch high limit) and 1 WB27T11459 (overlay) and 1 WB27X25322 (control board t012 e)

Near Park Rd 4 W, Burnet, TX 78611
Robert J.

Robert J.

WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not draining. Found 120v to pump. Replaced pump but still not draining. Found bad wire harness on second look will need replacement harness. Cannot find harness on parts list . ; saved tckt

Near Arndt Rd, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for dishwasher not operating. Performed diagnostics mode and found and bad sump motor. Removed failed sump and installed new. Tested unit. All tested good, no water leaks present."

Near Paola Cove, Round Rock, TX 78665
Thomas L.

Thomas L.

WASHER GE GTW460ASJ8WW Arrived on site for noisy operation and unit not agitating properly. The unit is operating the delicate cycle at too high of an agitation speed. Will order control and replace it with the sensor at the same time as a pair. All water connections are dry.; ordrng 1 WH18X28176 (CONTROL)

Near Co Rd 135, Burnet, TX 78611
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and installed control and switch. F9 fuse failed instantly on power up of cycle. Will order control again and all components that can effect F9 fuse. Office will locate parts and reschedule with customer. 2 hour repair.; ordrng 1 2HOURREPAIR and 1 W10620296 (detergent dispenser) and 1 W10673255 (pump&motor) and 1 W10703867 (heater) and 1 W10914557 (pump-drain) and 1 W11100762 (HARNESS) and 1 W11177740 (CONTROL) and 1 WPW10327249 (water intake valve) and 1 WPW10469574 (vent)

Near Nelson Pl, Meadowlakes, TX 78654
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW3 Gate code #3014. Arrived onsite for the washer that is having hot water issues. Ms stated that when the unit is set to hot the water is good but when set to the next setting below hot the water temp is luke warm. I changed the valve housing out in the unit and tested the machine in test 51. All test passed and is working as designed. I explained to me again about the distance from the water heater to the washer could make a difference in the water temperature and advised running the hot water at the sink next to the washer before starting the washer. Call complete.

Near Lakewood Hills Terrace, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "arrived on site to inspect refrigerator mullion issue. I found that the top mount of the mullion had popped off. Upon further inspection, I found that the top mount that is on the left RC door was installed crooked and once the mullion was installed back on, it was causing a lot of stress on the mullion hinge and will eventually either pop off again or break. I am ordering the left RC door and another mullion along with a CNOTE-AUTHORIZATION. I went ahead and replaced the mullion for now due to the old part being badly warped/broken. I advised the customer that the door would take 6-8 weeks to arrive at which time the office would call and schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10915642 (dor-fip SS) and 1 WP12722815AP (rail-mulln)"

Near Teton Ridge Cove, Austin, TX 78727
Paul R.

Paul R.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for the dishwasher not draining. I found a piece of glass wedged in the drain pump impeller stopping it from running. I removed the glass and tested the unit in the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Bamford Dr, Austin, TX 78731
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived back on site for thermistor and fan install, removed bins and all ice and cleared EVAP, replaced therm and fan cover and tested good. No leaks on site"

Near Westmeadow Trail, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to replace the compressor support bracket,two rollers and two rivets. Replaced all parts and tested the unit. Unit works properly and job complete."

Near William Mckinley Way, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to replace parts ordered by previous tech, found cabinet to be bowed underneath the drip pan of fresh food section preventing unit from draining properly during defrost. Unit can not be repaired. SR# 7724335499"

Near Blue Ridge Dr, Dripping Springs, TX 78620
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and found dent near bottom of outer glass. Replaced outer glass and installed new name tag. Door tests good. Job complete

Near Josiah Cove, Leander, TX 78641
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Shire Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Shire Meadows, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )

Near Shire Meadows, New Braunfels, TX 78130
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for the icemaker is not working. Found the icemaker been has ice but they’re small. Found the water dispenser flow is weak. Customer had a extra water filter. Install the water filter in the unit works properly. All water connections were dry at the time of service.

Near E 47th St, Austin, TX 78751
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice per customer unit was off no power to unit and would start. Powered unit on tested external drain pump loud odd noise at times from drain pump. Ran diagnostics weak frost pattern on evaporator. Ran unit through cycle after 15 min no ice formation on evaporator plate,no frost forming on bottom of evaporator plate diagnosed leak or restriction in system. Unit will need pump,evaporator,compressor and drier job will need 2 hrs for repairs need AUTHO ; ordrng 1 1901A (PUMP) and 1 2HRREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPREESSOR), states that autho needed"

Near Pecan Chase, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived to inspect refrigerator making odd loud noise. Disassembled and replaced the thermostat on the unit and adjusted the back wall so it wouldn’t hinder the evaporator fan blades.Reassembled and unit tested as designed All water lines were dry at the time of service JOB COMPLETE

Near Sun Valley Drive, Temple, TX 76502
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site to test unit fro upper rack falling. Test unit and found broken adjusters, replaced adjuster kit .Test unit after replacing kit and unit test good job complete"

Near Open Sky Rd, Austin, TX 78737
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Customer advised they have a new disposal and I found that the knockout plug had not been removed. I removed the knockout and tested the unit and it operated as designed. I advised the customer to use rinse aid to help with the drying process. No water leaks observed during service, job completed."

Near Eucalyptus Bnd, Austin, TX 78717
Jonathan  S.

Jonathan S.

DRYER ROPER RED4516FW "Arrived on site for dryer not starting. Performed diagnostics and tested voltage to dryer at outlet and found none. Reset breaker and tested voltage, found none. Tested at terminal block and found none. Customer need to contact electrician. Inspected unit and tested door switch. All tested good."

Near Northwest Blvd, Georgetown, TX 78628
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMHA9019HV1 Arrived onsite for customer complaint of OTR microwave display not coming on. Found display on door faulty. Removed and replaced door. Unit now comes on as intended. No other issues found. All water connections were dry at time of service.

Near Shawn Dr, Killeen, TX 76542
Kevin B.

Kevin B.

OVEN KITCHENAID KEBC208 "Arrived on site and disassembled both of them doors and clean food residue from interior glass

Near Regents Park, Austin, TX 78746
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for u it not washing, found pump motor bad. Replaced pump and motor and tested good, no leaks on site"

Near Paola Cove, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for customer complaint of unit not washing dishes, found bad wash motor, after replacing motor, unit tested good.

Near Mandevilla Dr, Austin, TX 78739
Robert J.

Robert J.

DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of dryer shutting off. Had customer demo her normal routine and found the customer holding butt too long .

Near Esplanade Pkwy, , TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 arrived on site to test unit for not draining. Test unit and found unit not filling with water and not draining. Put unit in test mode and unit still not advancing. Will need to order new W11306302 control board and new valve W10872255. Rescheduled for Thursday 3/14 customer wants last call of the day if possible 3-6 ; ordrng 1 W10872255 (VALVE INLET ) and 1 W11306302 (CONTROL)

Near Garretts Way, Manchaca, TX 78652
Paul R.

Paul R.

MICROWAVE KITCHENAID KCMS2055SSS0 Arrived onsite for the microwave that had a burning smell. I opened the unit up and inspected all of the electrical components and there was no sign of anything burning. The wall outlet looks good from the outside. I reinstalled the unit and tested it. The unit is putting out 1000 watts and is working as designed. Call complete.

Near Lariat Trail, Austin, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to test unit for unit not draining. Test unit and found drain motor extremely hot not turning. Replaced drain pump test unit and unit draining correctly no leaks present at this time.

Near Sayan Cove, Bee Cave, TX 78738
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit was heating, but it was intermittent. When I tested the unit, it showed error code F1E4. I followed the tech sheet in testing voltage at the ACU. I find that it only had 54V at the neutral when turning the unit on. I find that this unit has 4 switches ad t(e secondary door switch was bad. I am ordering both interlock/switches(4) and the main harness. Office to schedule return service due to parts being Expart. Unit was left unplugged for safety.; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK) and 1 W11300385 (HARNESS)"

Near Erwin Trail, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool,removed evaporator cover powered unit on no frost pattern on evaporator,replaced sealed system components vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Oasis Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RBD305PVS02 Arrived on site to remove board to get board sent to get rebuild.

Near Tanager Cir, Austin, TX 78737
Arthur B.

Arthur B.

OVEN KITCHENAID KEBS107SSS04 "Arrived onsite for customer complaint of wall oven not heating properly. Uninstalled unit and found bake element with no continuity. Removed and replaced bake element. Reassembled and tested. Unit now heats as intended. No other issues found."

Near O W Lowery Dr, Salado, TX 76571
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51ECOAS02 Arrived on site to test unit for no display. Test unit and found bad. Replaced fuse test unit and unit not heating test unit again and found bad tod. Test unit and unit heating correctly job complete

Near Firefall Ln, Austin, TX 78737
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4950HW1 Arrived on job for complaints of leaks. Ran test cycle and no leaks detected.

Near Sheraton Ave, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR GE ZISB420DMA Arrived on site for no water during disassembly of unit to find cause of no water customer requested tech to leave and have prev tech PR return; saved tckt

Near Big View Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Gate code 9595.Arrived on site for noise complaint. At time of visit no noise, ran diagnostics no odd noise ran fan test passed no odd noise,ran compressor test no odd noise. Power cycled unit unit started cooling no odd noise during normal cool cycle"

Near Prochnow Rd, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP548WP03 "Arrived on site to test unit for no power. Found breaker off to unit, turned breaker on and turned oven on and breaker turns off. Breaker looks weak when you turn it on it turns off by just touching it. Called contractor and they will have an electrician look in to it. Customer did not have copy of receipt spoke with erika and she will contact Ferguson and get the purchase date. Job complete did not collect any money."

Near Post Oak St, Austin, TX 78704
Paul R.

Paul R.

OVEN JENN-AIR JJW2427DB00 Arrived onsite for the oven that the interior light turns on by itself in the middle of the night. I checked the door for proper closure and I checked the door switch and found it cleaned and working as designed. I found the UI version 9.00. I found the serial number for this unit a little earlier than service pointer W11251040 has listed. I called techline and spoke with Rick SR# 7724336512. Rick stated at this point to change the UI. Ordering W11236891 CONSOLE. RS for Thu 3/14.; ordrng 1 W11236891 (CONSOLE)

Near Down Valley Ct, Austin, TX 78731
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site to replace broken modules, once I replaced parts unit tested good."

Near Bisset Ct, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived to inspect refrigerator section of unit not cooling. Disassembled and noticed the evaporator motor was not working. Removed and replaced the evaporator motor. Reassembled and unit now cools the refrigerator section.JOB COMPLETE

Near Alamocitos Creek Dr, Killeen, TX 76549

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