Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Clif L.

Clif L.

OVEN WHIRLPOOL KEHU309SSS03 Arrived on site to diagnose and microwave that is throwing error codes. Tested unit and found F6E0 error code saved in control at time of arrival. Called tech line and spoke with Bruce. After running power checks he advised to change appliance manager for microwave. Ordering part and set return date for 3/21/19.File# 7724421747; ordrng 1 WPW10398151 (cntrl-elec)

Near Biscayne St, Lakeway, TX 78734
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site for prior diag install, replaced burner head, orfice and knobs and valve and tested good with no gas leaks on site"

Near Longford Trail, Manor, TX 78653
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replace orifice holder and screw. Found wrong screws took pictures of screws will need to order new screws. Will need to research ; ordrng 1 RESEARCH (SCREWS SEE PICS )

Near Palisade Dr, Austin, TX 78731
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for water valve failure code. Replaced valve and tested for leaks. All water connections were dry. All operations are now correct.

Near Telling Wind, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher no water fill. Upon further inspection, the customer advised that they attempted to run the unit, but nothing happened. When I opened the unit, I found it to be completely dry and the unit was not level as the door was rubbing on the left side. I checked the water valve under the sink and found that it was turned off so I turned it on. I leveled the unit so the door didn’t rub anymore and found that when it was installed, it was not properly installed and the mounting screw was ruddying against the door on the left side due to it being the wrong screw. I removed t(e screw and advised the customer of the installation issue and they advised that the installer was coming back soon to fix the issue. I placed the unit in diagnostics with no error codes showing. Unit operated as designed. No water leaks observed during service. I made some recommendations on detergent & rinse aid use and use and care for the unit. Job c

Near Winding Creek Pl, Round Rock, TX 78665
James C.

James C.

OVEN WHIRLPOOL RBS305PVS02 Arrived on site and found control dead and no functions working. Removed control and verified proper voltage to control and tested fuse. Unit has failed control. Installed new control and tested operation. Unit working properly. Job complete

Near Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “water leaking from door” complaint. Inspected unit and found ice box fan not working. Ordering new ice box fan and icemaker. Return for repairs on Friday 03/22. Shut off icemaker, until repair can be made. No leaks detected, at time of service.; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11294907 (ICEMAKER)"

Near James Garfield St, Manor, TX 78653
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, I found that the front and rear left burners would ignite intermittently as does the front right burner. I attempted to adjust the caps and nothing changed. I removed and replaced both left side burner heads and tested and they both ignited as deigned. I removed and replaced the right front burner head using one from my van stock (WPW10515455) and tested it and it operated as designed. No gas leaks detected during service, job completed."

Near Catania Loop, Hutto, TX 78634
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site for customer complaint of no water or ice, found cracked and frozen water reservoir, ordering part. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10300426 (reservoir)"

Near Sundown Ridge, Austin, TX 78737
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW0 Arrived on site to diagnose a washing machine is not completing cycles. Tested unit and found loose bolt on rotor assembly causing unit to misregister motor speed. Tightened bolt properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Waterbank Cove, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site customer complaint of unit not powering on, found faulty control, after control was replaced, unit tested good."

Near Harmon Hills Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ Arrived on site and charged $8 to replace dead bulb. Also replaced board for faulty light relay keeping light on. All else checks good.

Near Crystalbrook W, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC42FTS18 Arrived on site for no cool in fresh food diagnosed unit not defrosting removed cover found shorted defrost bimetal. Defrosted ice replaced defrost bimetal ran diagnostics all test passed unit working as designed; used 1 WPW2182381 (BIMETAL) from stock

Near Brackenridge St, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC42QVS06 "Arrived on site for filter cap broken, replaced cap and cust supplied filter and tested good, no leaks on site Filter cap-

Near Sansone Dr, Round Rock, TX 78665
James C.

James C.

WASHER ELECTROLUX EIFLW55HIW0 Arrived on site and found customer has slid unit away from wall. I found with the water on the cold water flows freely through valve with unit off. Tested solenoids on valve and found the cold water inlet has failed in the open position. Installed new valve and tested operation. I found new valve functions properly and all water connections dry at time of service. Job complete

Near Barrilla St, Cedar Park, TX 78613
Scott  M.

Scott M.

COOKTOP KITCHENAID KGCU463VSS02 Arrived on site for one size flame med- small don’t change . Will need new regulator and second man. 2nd man due to unit in counter top and cabinets below . No gas leaks detected at time of service . Please call to set return visit . ; ordrng 1 2MAN

Near Ottawa Dr, Austin, TX 78733
Thomas L.

Thomas L.

OVEN JENN-AIR JJW2430DS01 arrived on site for F2 E1 failure code. Removed power and returned power. Failure code did not clear. Replaced control panel and unit now operates properly.

Near Laura Ln, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new gasket on right rc door. Warmed gasket to relax and ensure proper seal. Recommended for customer to leave door closed for 30 minutes minimum for gasket to cool and set to proper seal. Job complete

Near Marquis Ln, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AB01 "Arrived on site and found customer is experiencing varying temperatures and lower oven. Replaced temperature sensor to correct issue, no further repair is required at this time, job complete"

Near Hunters Hideaway, New Braunfels, TX 78132
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found pressure switch lying beside tub, with hole in hose and loose wire. Trimmed hole portion away from hose and reconnected. Reattached wire to harness. Tested unit four times. Restacked unit. Unit is performing as designed. No leaks detected, at time of service

Near W 32nd St, Austin, TX 78705
James C.

James C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and tested unit for not heating properly. Tested sensor and found to be out of range. Installed new sensor and tested operation. Unit heating properly and all functions test good. Job complete

Near Osmarea Dr, Austin, TX 78717
Scott  M.

Scott M.

DRYER MAYTAG MED8200FW0 "Arrived on site for dryer running but not heating . Found element burned out . Clean a bunch of lint out of unit , would recommend getting vent cleaned . ; ordrng 1 WP8544771 (element)"

Near Mt Larson Rd, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not defrosting. Performed diagnostics and gained access to heater and defrost sensor . Measured defrost sensor resistance at 27 k ohms at room temperature. Measured heater resistance at 25 ohms. Per diagnostics mode and tested defrost cycle. Found main control sending voltage to element. Called tech support and spoke with Ed (SR# 7724402983). Went over test results. He stated to replace UI. Removed failed UI and installed new. Tested cooling operation. All tested good, no water leaks present."

Near Pecos Ct, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated he did not need service at this time as problems created when dish soap was used instead of dishwasher detergent.

Near Chandler Creek Blvd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on air for damaged plug found broken pin on power plug replaced harness assembly powered unit on unit powered on and started cooling. Brand new complex under construction

Near E 6th St, Austin, TX 78702
Clif L.

Clif L.

DRYER WHIRLPOOL WED5000DW2 Rived on site to diagnose a dryer that is making unusual noise. Found a belt slips from idler pulley causing abnormal noise when running. Remounted belt and tested unit. Found all is working properly at this time.

Near Waters Edge Cir, Georgetown, TX 78626
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “will not drain” complaint. Inspected unit and found debris in drain pump. Removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Mc Phaul St, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4430GS01 Arrived on site to test unit for f1e1 loose communication. Turned breaker off checked all connection on appliance manager and all connection test good. Put unit back together turned breaker on and unit working as designed job complete.

Near Larue Dr, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite for the dishwasher leaking I found the float switch housing nut loose causing the leak. I tightened the nut and tested the unit. There were no water leaks present.

Near Canoas Dr, Austin, TX 78730
Leonardo C.

Leonardo C.

DOWNDRAFT KITCHENAID KIRD861VSS1 Arrived on site to test unit for unit not going down. Test unit and found bad motor for blower and motor to make it go up and down and bad board.

Near Crabapple Ct, The Hills, TX 78738
Clif L.

Clif L.

OVEN JENN-AIR JJW2430DS02 Arrived on site to diagnose an oven that has a light that will turn on by it self. Tested unit and found console with incorrect software revision. Replaced console and tested unit. Found all is functioning properly at this time and new console has correct software.

Near W 39th 1/2 St, Austin, TX 78756
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperatures were set in such away it would cause the unit to freeze crispers. Readjust the temperature settings and found all is now working properly. No leaks were found at time of service.

Near Colby Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for no cool. Unit not powering on,entered showroom mode then exited showroom mode. Ran diagnostics fans all passed,ran compressor ramp up test passed compressor powering on. Exited diagnostics reset power to control powered unit on compressor and fans powered on."

Near Aqua Verde Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found evaporator fan motor is not spinning. Replaced evaporator motor and it is now working properly. Frost pattern looks good no water leaks from connections at time of service, job complete."

Near Arcilla Street, Austin, TX 78741
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Test unit and no leaks present at this time job completed

Near Upson St, Austin, TX 78703
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for no heat, found cut off blown, replaced and tested good."

Near Peterson St, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDI01ILBL6 "Arrived on site for dishwasher leaking. Inspected unit and found existing water in unit. Found in proper drain loop. Ran drain cycle and found water draining. Gained access to pump and inspected impeller and drain housing. performed diagnostics mode and monitored drain cycle. Added drain loop (see SD-QuickPic). Tested operation on normal run cycle. All tested good, no water leaks present.

Near River Down Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and found F6E2 error code for communication error from the ACU. Found power to interference filter is good and the correct polarity. Power to ACU is good, and LED is on. Replaced ACU ran a diagnostic cycle, and also began a quick wash cycle and it is progressive properly and not giving error again. No water leaks from connections at time of service"

Near Gateshead Dr, Austin, TX 78745
Paul R.

Paul R.

WASHER WHIRLPOOL WTW6700TW1 "Arrived onsite for the washer making a loud noise during the spin cycle. I found the tub bearings defective. I also found the top rusting bad and the lid hinges so I pointed this out to the customer. I installed a new bearing kit and ran the unit on manual diagnostics high speed spin. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Brittany Point Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE40FXSP4 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good no leak present at this time.

Near Madrone Mountain Way, Austin, TX 78737
Clif L.

Clif L.

WASHER LG WM2487HRMA Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door gasket has a hole in it. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Cedar Hollow Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT316SFDB00 "Arrived on site refrigerator not cooling, Found evaporator fan not running, tried new fan motor and it is still not running. Replaced ADC and function has returned to refrigerator. No water leaks detected at time of service, job complete"

Near West Ave, San Marcos, TX 78666
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for unit turning on but than turning off, found drain pump had broken glass inside, cleared and tested good, no leaks on site

Near Skyflower Dr, Austin, TX 78759
Tyler B.

Tyler B.

MICROWAVE ELECTROLUX FPBM3077RFA Arrived on sote for broken handle. Unit will need door ASSY . But would need AUTHO 5304504071 only needed if it can be approved. Replacing the handle alone would cause more damage to door trims. Please be aware ; ordrng 1 5304499874 (HANLDE ) and 1 5304504071 (DOOR) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUHTO)

Near Sage Hollow Dr, Austin, TX 78758
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite for the dishwasher not cleaning or drying the dishes. I checked stored error codes and found an F7E1, F8E2, F6E6, & F3E3. The unit completed the cycle and worked as designed. I found the control locked out and during the diagnostics cycle it was drawing 7.37 amps in the wash cycle. I found the OWI very dirty and caked up with debris and suspect this caused the issue. There were no water leaks at the time of service.

Near Duffy Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for unit not draining. Test unit and found drain motor not coming on. Found motor getting power but not coming, replaced drain motor test unit and unit test good no leaks present at this time job complete"

Near Hartson, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for loud water valve. Removed faulty valve in compressor compartment installed new valve tested water dispenser unit working as designed. Checked water connections no leaks

Near Davenport Divide Rd, Austin, TX 78738
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD94HEXW0 "Arrived on site to replace hose kit, after replacing, unit tested good.

Near Snake Eagle Cove, Bee Cave, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site and tested for leak. Found leak from loose drain hose. Installed properly. Unit is now operating leak free. All checks good.

Near Dessau Rd, Austin, TX 78754
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and tested operation. I found all lights, deli control and ui working properly. Customer stated they all cut off about every 2 days and he hears relays clicking and has to turn the breaker off then back on to fix. Inspected control and found puffed cap on main control and the power supply has a burnt smell on it. U it will need new power supply and main control. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Hunter Ace Way, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found that the ui was not responding properly to input and would not respond intermittently. Installed new control and console. Tested operation and found unit working properly. Job complete

Near Chesapeake Bay Ln N, Austin, TX 78717
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed, after replacing fuse found that voltage from L1 to ground is 120V, L2 to ground is 120 V, L1 to L2 is 0 V when it should be 240 faults. Recommended that and electrician be consulted to correct power. No limit found at time of service, job complete."

Near Westminster Drive, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site and replaced LED control diagnosed on previous visit, after replacement all interior lights are now functioning properly. Collected remaining balance no water leaks from connections at time of service, job complete"

Near Whitt Loop, Austin, TX 78749
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site for noisy operation. Customer was experiencing a squeaking sound. The Mrs. customer asked me to enter the home through the garage door by the carport. I entered the home and found that the dryer was squeaking at the heater box bracket. Removed heater box, realigned heater box mounting brackets, and noise now has gone away. Venting is clean."

Near Ranch Rd 962 W, Round Mountain, TX 78663
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for no cool. Powered u it on removed evaporator cover found corrosion on discharge tube found insulation block covered in corrosion and oil. Diagnosed leak at discharge tube. Unit will need compressor,uv drier,evaporator and discharge line.

Near Waymaker Way, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL LER6611LQ0 "arrived on site and inspected dryer and found thermal fuses failed, after replacing thermal fuse found airflow through dryer is good. No further repair is required at this time, job complete.

Near Barclay Dr, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found oversudsing condition. Advised onnsoap usage and used diagnostics to reset lock. All checks good. Unit is operating as designed.

Near Murillo Cir, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site and inspected dishwasher, removed front door panel and kick plate and set dishwasher to run a full cycle. and found water dripping from interior door panel corners. Found door gasket it was flipped during installation and is not seating properly. Took pictures sent to DW, replaced door gasket. No for the repair is required at this time no water leaks from connections at time of service, job complete"

Near FM1044, New Braunfels, TX 78130
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose an oven that is not cooking properly. Tested unit and found the temperature 20° too low. Adjusted temperature offset to account for temperature difference. Tested unit and found all is functioning properly at this time.

Near Gentry Creek Lane, Georgetown, TX 78633
Steve C.

Steve C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for the unit is not igniting properly for the oven. Found the bottom drawer is overloaded and the pan is hitting the igniter. Remove the pans in the drawer and tested the unit. Unit ignites and heat properly. Unit works properly and no gas leak present

Near Casanova Ave, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE JENN-AIR JDRP436WP03 Arrived on site to replace latch and liner for range. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Woodland Hills Dr, Marble Falls, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site and inspected washer and found lid lock has failed. Recommended replacing lid lock. after replacement verified through manual cycle that lock is operating properly. Ran a calibration cycle and it completed correctly, no water leaks from connections at time of service, job complete."

Near Wheel Rim Cir, Austin, TX 78749
Clif L.

Clif L.

OVEN KITCHENAID KODE300ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found lower oven 10° to low. Set calibration settings to account for temperature offset. All is not working properly and no further repairs are needed.

Near Ridgetop Terrace, Austin, TX 78732
Paul R.

Paul R.

MICROWAVE WHIRLPOOL KEMC308KSS0 Arrived onsite for the oven with a broken door glass. I found the inner glass broken.

Near Acacia Bud Dr, Austin, TX 78733
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL SF377PEGQ1 Arrived on site to test unit for oven not working. Test nit and found roaches all over the unit making burners not ignite and board not responding. Advised tenant that warranty does not cover infestation. Job complete.

Near Pepper Ln, Austin, TX 78744
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to diagnose a dishwasher with a control panel that is not operating properly. Found several LED lights that are not turning off even when unit is not being used. This is due to shorted out control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Beardsley Ln, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS5 Arrived onsite for the microwave giving an open/close door message. I found the door switches defective and coming apart. I replaced the switches and interlocks. I tested the unit and it is working as designed. Call complete.

Near Bella Toscana Ave, Lakeway, TX 78734
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and replaced gearcase due to leak and squeal.

Near Colorado St, Austin, TX 78701
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Clif L.

Clif L.

RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to diagnose a range that is not cooking properly. Tested unit and found temperature 15° too low. Change calibration settings to compensate for temperature offset. Tested unit and found all is functioning properly at this time.

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not heating properly and taking to long to preheat. Found multiple issues, found oven over heating beyond calibration, also found no chimes after unit pre heated or at the end of timer. Found faulty control board and panel. Ordering panel and control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11105004 (CONTROL PANEL) and 1 W11261167 (CONTROL)"

Near Austin, TX 78739
Al R.

Al R.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived to inspect range still not heating properly. Disassembled the unit and checked continuity and both bake and broil elements were functional. Checked voltage while the unit was plugged in and gotL1/L2=122L1/N=244L2/N=122The issue is not with the range, but with the electrical outlet.Customer advised to contact an electrician to inspect and fix the issue.JOB COMPLETE"

Near S 12th St, Waco, TX 76706
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site for poor washing . Found weak wash motor and also failing drain pump. While pulling sump out found blue diverter motor wires broken . Will need wire harness as well as drain motor and sump and motor . Please call to set up return after autho; ordrng 1 AUTHO and 1 W11027902 (WIRE HARNES )

Near Chamberlin Rd, Dale, TX 78616
Leonardo C.

Leonardo C.

DOWNDRAFT WHIRLPOOL KVWB406DSS2 Arrived on site for complaints of no operation. Upon inspection found screw stuck in fan cage. Removed screw test unit and all functions working properly. Job complete

Near Mendocino Ln, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to refrigerator ice maker slow production. Upon further inspection, I tested temps in the RC=41 and FC=2. Tested the ice maker in diagnostics and in mode 16-door ice maker tray thermistor, the unit showed an open circuit. I removed and replaced the ice maker and tested it and it operated as designed. No water leaks observed during service, job completed."

Near Big Dr, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The customer had to leave early and nobody was at the home to let me in. The office needs to call and RS. ; saved tckt

Near Michelangelo St, Jollyville, TX 78729
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived onnsite and found customer concerned with new fridge smell. Advised that time will allow smell to dissipate and that nothing is broken or burning. All checks good.

Near Hornsby St, Austin, TX 78753
Joseph C.

Joseph C.

WASHER MAYTAG MHWE200XW00 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found dispenser to tub hose had been ripped and was leaking. Removed and replaced hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Lafayette Ave, Austin, TX 78722
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit not filling with water. Test unit and found float stuck in the up position making unit think its full of water. Secured float in the low position test unit and unit getting water no leaks present at this time unit washing and draining. Job complete

Near Kyle, TX
James C.

James C.

REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived on site and installed new vent grille and bulb. Tested for proper fit. Unit tests good. Job complete

Near Garner Dr, Cedar Park, TX 78613
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and installed new grates. Checked for proper fit and found the grates sitting properly onto cooktop. Job complete

Near Plano Ln, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. I ran the diagnostics cycle and found no stored error codes. The unit completed the cycle and worked as designed. I went over using rinse aid with the customer because the dispenser was empty. I went over use and care. Call complete.

Near Nightshade St, Austin, TX 78728
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace parts, found drawer did not come with control, ordering control for drawer. ; ordrng 1 W10769076 (cntrl-elec)"

Near Martin Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice. Found icemaker not running through a harvest test diagnosed faulty icemaker. Removed faulty icemaker installed new icemaker assembly powered unit on icemaker ran through a cycle and filled with water

Near Long Bay Cove, Austin, TX 78732
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for both front burners not igniting. Test unit and found ignitors not as strong will need to order new burner heads and new cap burners. Ordering cap burner WPW10183375 and LF burner and right front burner WPW10515455. Rescheduled for friday 3/29 per customers request. Last call of the day if possible. ; ordrng 1 WPW10183375 (BURNER CAPS ) and 2 WPW10515455 (LF AND RF BURNER HEAD )s

Near Coral Berry Drive, , TX 78610
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer not starting and making a humming noises. Ran diagnostics and found F8E1 (Long Fill) error. Fund valve not opening. Removed and replaced valve. Reassembled,calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Windward Dr, Killeen, TX 76543
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )

Near Trail Wood, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )

Near Trail Wood, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )

Near Trail Wood, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that water was dripping from the front of the unit. I opened the unit door and checked the rinse aid dispenser dial and found it set at max (4). I removed the toe plate and could not find any evidence of leaking. I placed the unit in diagnostics and it showed no error codes. During testing, I find a large amount of rinse aid residue in the tub. The unit operated as designed with no leaks. I felt the e the doors at the bottom of the door and felt a damp spot. I advised the customer that due to the rinse aid dial being turned to max, the unit dispensed too much rinse aid causing too much suds and the suds pushed the water over the reservoir at the bottom of the door in the tub. Made recommendations of detergent use and tips for use & care for the unit. No water leaks observed during service, job completed."

Near Creekway Ln S, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site for refrigerator not cooling and making loud noises. Inspected unit and found RC evaporator had major ice buildup(see SD-QuickPic). Performed diagnostics mode and tested RC evaporator thermistor and found opened. Will need to defrost unit for 24 hours, recommend 48. Spoke with customer on defrosting unit and had waiver signed. Schedule return for Friday the 22nd. Customer requested AM appointment for return. ; ordrng 1 DEFROST (DEFROST NEEDED BEFORE REPAIR ) and 1 SEENOTE (REQ AM)"

Near Beretta Circle, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR ROPER RT18DKXKQ03 Arrived on site for fridge leaking . Found unit is leaking in fresh food section thru air diffuser . Found drain line has collapsed and is no lint allowing water to drain properly to drip tray . Unit is properly defrosting and no cooling issues were found . Due to extent and location of collapse unit is non repairable .

Near Thorncliffe Dr, Austin, TX 78731
James C.

James C.

DISHWASHER MAYTAG MDBS561AWW Arrived on site and tested operation. I found the console accepts input for cycle but the start cancel button is not working. Tested latch and found to be good. Visually inspected console ribbon and found discoloring indicating failure in console. I found the console shows not to be available. Office to research part 99003402 console white; ordrng 1 CNOTE (RESEARCH)

Near Garrison Dr, Leander, TX 78641
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock advancing, upon arrived also found unit responding to home key, went to replace console. But was sent with black trim for a SS unit, ordering correct part office to RS. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11296171 (CONSOLE ss)"

Near Todd Tr, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer showed me some dishes they had recently washed and I found a large amount of rinse aid debris on the dishes. Placed the unit in diagnostics and the unit operated as designed. Customer advised they have a water softner. I found that the dispenser dial was between 3-4, so I turned it down to 1. I made recommendations for detergent and rinse aid use and recommendations for use & care. No water leaks observed during service, job completed."

Near Cessna Ln, Austin, TX 78717
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"

Near FM306, Canyon Lake, TX 78133
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for “light not coming on bottom” complaint. Inspected unit and found lower light not coming on. Removed and replaced housing. Found relay not functioning for lower light. Ordering new control. Will return on Friday 03/15, for repairs.; ordrng 1 W11221051 (CONTROL)"

Near Munson St, Austin, TX 78721
Clif L.

Clif L.

MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to diagnose a microwave that is turning on one door is opened. Found bad primary doors which causing fan and turntable to run when door is open. Replaced door switch and tested unit. Found all is functioning properly at this time.

Near Zen Gardens Way, Austin, TX 78732
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )

Near Occidente, Canyon Lake, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )

Near Occidente, Canyon Lake, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )

Near Occidente, Canyon Lake, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR ELECTROLUX EI32AR65JS1 Arrived onsite for customer complaint of refrigerator not cooling after compressor install. Removed evaporator cover and found corrosion on heat exchanger. Removed an replaced heat exchanger and evaporator using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on new evaporator. Reassembled. No other issues found.

Near W Amity Rd, Salado, TX 76571
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KUDE48FXSS0 Arrived on site and repaired faulty function by replacing control. Unit control had some evidence of infestation. Advised accordingly.

Near Avenue F, Austin, TX 78751
Brandon C.

Brandon C.

WASHER MAYTAG MHW3505FW1 "Arrived on site for customer complaint of unit powering on by itself and beeping, found faulty control panel, after replacing panel, unit tested good."

Near Pioneer Trail, Dripping Springs, TX 78620
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived back on site for harness replacement, removed all doors and mid section replaced harness and all tested good, no leaks on site"

Near Porano Cir, Round Rock, TX 78665
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the temp sensor reading out of range. Installed new sensor and tested operation. Preheated oven to 400 and found average temperature of 401. Unit working properly. Job complete

Near Cannon Court, Marble Falls, TX 78654
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of unit not heating, found faulty element, I replaced element, unit tested good."

Near San Benito Ct, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onnsite and found unit operating as designed after testing in diagnostics. Unit had stuck float device. Corrected float device now washes properly.

Near Hamilton Ave, Austin, TX 78702
Scott  M.

Scott M.

WASHER GE GTW330ASK3WW "Arrived on site , replaced clutch , gear case , shifter , agitated . At end of repair snapped head of agitator bold . Unable to remove remaining bolt out of shaft . Will need to reorder , gear case and agitator bolt . Pleas call to set return visit . ; ordrng 1 WH02X24374 (BOLT ) and 1 WH38X27335 (GEAR CASE )"

Near Jordan Ln, Elgin, TX 78621
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of bubbling underneath the surface of the cooktop, called tech line, they instructed me to use cream cooktop cleaner with a razor to clean, unit tested good."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

DRYER LG DLGX4071W Arrived on site for dryer not dry well. Performed temperature test with vent on and found reaching up to 250° and cycle every 2 minutes and 6 seconds. Disconnected vent and ran unit. Found temperature reach up to 208° and cycling every1 minute and 6 seconds. Found air restriction casing. Spoke with customer on test results and having air restrictions. All else tested good.

Near Winding Way Dr, Georgetown, TX 78628
Lou S.

Lou S.

WASHER MAYTAG MVWX700XW1 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. Plugged it in and the drain pump automatically came on, but was not draining the water from the unit. Using my vacuum, I drained the water out and removed the drain pump and found that the impeller shaft has disengaged from the motor. I replaced the drain pump and tested the unit. Unit operated as designed. No water leaks observed during service, job completed ."

Near Cara Cove, Liberty Hill, TX 78642
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave taking too long to cook. I tested the wattage output of the unit and found it putting out 800 watts and working as designed. I explained to mr and ms to always put smaller items on the outside of the turn table for better results. Call complete.

Near Chloes Bloom Bend, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Customer stated that when fault happens that the UI will be the only lights lite up. Nothing will be running and interior lights will not work. Call tech-support and spoke with Andy. He stated to replace LED driver board, main control and UI(SR7724408220). Schedule return for Wednesday the 20th. May need authorization to complete repair. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 W10804160 (LED CONTROL) and 1 W11036562 (UI) and 1 WPW10675033 (MAIN CONTROL )"

Near Methodius Dr, Hutto, TX 78634
Clif L.

Clif L.

DRYER WHIRLPOOL WED8300SW0 Arrived on site to diagnose a dryer that will not start. Found idler pulley and thermal fuse both failed in unit. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Arbor Lake Cove, Austin, TX 78732
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit had no power. Test unit and found bad fuse, replaced fuse test unit and unit test good job complete."

Near W 23rd St, Austin, TX 78705
Thomas L.

Thomas L.

OVEN KITCHENAID KDRS483VSS03 Arrived on site for right oven not heating properly. The customer informed me that actually neither oven left or right or heating properly both ovens will need sensors replaced. Controls have been done in the past and the customer said they did not correct the issue.; ordrng 1 WPW10131825 (sensor)

Near Ranch Rd 1431, Marble Falls, TX 78654
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of leaks. Found the gearcase leaks and will need pulley and belt as well. ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)

Near Deer Run, Blanco, TX 78606
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB865GW0 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked for error codes. Found error F5-E2 door latch fault. Tested door latch and found no response. Removed failed door latch and installed new. Tested in diagnostics mode, ran automatic test cycle. Tested in normal operation. All tested good, no water leaks present."

Near Glasscock Rd, Liberty Hill, TX 78642
Al R.

Al R.

WASHER MAYTAG MVWC555DW1 "Arrived to inspect washer still not agitating. Confirmed the complaint and attempted service test mode and unit still didn’t agitate. Removed and replaced the hub, reassembled unit and unit tested as designed.

Near Champion Dr, Little River-Academy, TX 76554
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for drum replacement, after replacing unit tested good."

Near DeLeon Bayou Ln, Austin, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for insulation sticking out bottom door, found found sticking out of door, was able to trim off. Customer satisfied. No leaks on site"

Near Betterman Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

OVEN KITCHENAID KODE300ESS02 Arrived on site and found unit operating with f6e9 error and slightly off temp in lower oven. Also repeat timer failure. Beeps once but no reminder beeps. Replacing both control and panel together for respective issues. Customer requesting 2 man as an extra precaution against damage. ; ordrng 1 W11087457 (console)

Near Herzog St, Austin, TX 78723
Tyler B.

Tyler B.

DISHWASHER KITCHENAID WDF510PAYS6 Arrived back on site for heater replacement. Replaced and Testd good no leaks on site

Near Magellan Way, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GI6SARXXF05 Arrived on site for the unit is not making ice. Cycled the ice maker and the unit ice maker will not stop rotating. Found the ice maker is defective.

Near Howeth Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for door handle issue. Found damaged set screw installed new set screws reinstalled handle checked door operation good

Near Virtus Bend, Austin, TX 78748
Clif L.

Clif L.

MICROWAVE JENN-AIR JMW2430DP01 Arrived on site to diagnose and microwave oven combination with a microwave that is not functional. Found when user interface was replaced on prior trip it was not set for the correct model number. Reset unit to use correct model number programming. Tested unit and found all is functioning properly at this time and no other repairs are needed.

Near Sarazen Loop S, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site to install previous diagnosed. Customer home warranty had sent him a UI but was wrong part. Removed failed UI and installed new. Found door rubbing right side. Adjusted leveling feet to correct. Performed diagnostics mode, no error codes. Monitored diagnostics mode and all tested good. Customer paid remaining balance of $217.37 on credit card."

Near Highland Spring Ln, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW0 "Arrived on site , replaced clutch ,rotor, stator as well as related screws . Calibrated & ran test diagnostics . Did have to clean dirt and dust out of loath catch . All checked out normal and no water leaks detected at time of service . Job complete ."

Near Duck Pond Rd, McDade, TX 78650
Scott  M.

Scott M.

DRYER WHIRLPOOL MEDB835DC4 Arrived on site for long dry times . Ran diagnostics and no error codes . Did ding vent bent closed . No lint build up at time of service . Job complete .

Near Charlotte Estates Dr, Austin, TX 78744
Al R.

Al R.

OVEN JENN-AIR JMW2430DP01 "Arrived to inspect wall oven/ microwave combo display panel not allowing customer to use. Confirmed the complaint and removed and replaced the panel, which was covered in the customers warranty.

Near Forest Oaks Cir, Waco, TX 76712
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site for unit not heating on sensor cycles, found therm out of range , unit was think it was 80*+. Replaced therm and tested good. No gas leaks, cust has Leave behind"

Near Lake Forest Dr, Round Rock, TX 78665
Clif L.

Clif L.

WASHER ELECTROLUX EFLS617STT0 Arrived on site to diagnose a washing machine that is throwing error codes and not completing cycles. Found pressure switch fault saved in computer. Also noted extremely low flow through hot water valve. Replaced hot water valve and pressure switch and found all is operating properly at this time through diagnostics. No further repairs are needed. No leaks were found at time of service.

Near Wood Acre Ln, Austin, TX 78733
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived to inspect dishwasher (DISHES ARE COMING OUT CLOUDY AND WITH GRIT.)Ran the dishwasher through diagnostic test mode and ALL components were operational..Customer not satisfied with the way dishes are coming out afterwards.Called Whirlpool Tech line and spoke with JoelSR 7724425416Customer simply not satisfied with the job the dishwasher is doing.NO PARTS INSTALLED TODAY.UNIT WORKS AS DESIGNED.

Near Wooded Acres Dr, Waco, TX 76710
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS02FRSS4 Arrived onsite for the dishwasher with the door falling down when it’s opened. I found the right side link broken and the left side stretched out. I installed a new style link kit and the door opens and closes as designed. There were no water leaks present at the time of service. Call complete.

Near Timber Trail, Austin, TX 78731
Brandon C.

Brandon C.

WASHER MAYTAG MVWC565FW0 "Arrived on site to replace pulley and actuator, after replacing, unit tested good."

Near W Allen St, Kyle, TX 78640
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for door not closing, found strike bent, replaced and tested good, no leaks on site"

Near Pelham Dr, Austin, TX 78727
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD75HEFW0 "arrived on site and found washer and dryer is outside on a deck behind the home, took one picture. Found customer is experiencing F3 E5 spoke with tech line and they said installation and location will need to be corrected. Washer and dryer can’t be exposed to the elements. Units are also stacked. Passed on pictures to DW and MS. SR7724388834"

Near Club Terrace, Austin, TX 78741
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS04 Arrived on site to test unit for handle dented. Found dented handle replaced handle test unit and unit test good job complete.

Near Tarlton Cove, Austin, TX 78746
Al R.

Al R.

WASHER AMANA NTW4516FW2 Arrived to inspect washer not draining or washing. Confirmed the complaint and looked underneath the washer and found the harness connection to the motor was damaged ( see SD pic).Ordered lower harness and scheduled return visit for 3/21/19 between 4p-6p at customers request.All previously ordered parts will be used on return service call.STILL NEEDS WORK; ordrng 1 W10899776 (LOWER HARNESS )

Near Speight Ave, Waco, TX 76711
Lou S.

Lou S.

WASHER ELECTROLUX EIFLS60LT1 "arrived on site to install previously diagnosed and ordered parts. With the help of 2nd tech, removed the dryer from the top of the washer. Removed and replaced the valve, switch and control. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near N Vista Ridge Blvd, Cedar Park, TX 78613
Joseph C.

Joseph C.

DISHWASHER IKEA IUD7070DS3 "Arrived on site for “unit not draining” complaint. Inspected unit and found debris in drain pump. Removed drain pump and removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Lynridge Dr, Austin, TX 78723
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived onsite for customer complaint of no ice production on SxS refrigerator. When arrived, found full bin of ice. Advised customer that icemaker arm may have been stuck. Applied petroleum jelly to arm. No other issues found. All water connections were dry at time of service."

Near Zircon Dr, Killeen, TX 76542
Steve C.

Steve C.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not washing the dishes properly. Tested the unit and found the unit will fill up with water then nothing happens. Found there is a voltage to the pump. Replace the sump and motor. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Tobermory Dr, Pflugerville, TX 78660
Thomas L.

Thomas L.

OVEN JENN-AIR JJW2430DP01 Arrived on site for unit heating on its own. What is actually happening is the light is coming on by itself. The manufacture had me replace the control panel and the control board for this issue.

Near Gillespie Ct, Horseshoe Bay, TX 78657
Paul R.

Paul R.

OVEN KITCHENAID KEBK101SSS04 Arrived onsite for the oven not heating correctly again. I tested the oven set at 350 degrees in bake mode and found both broil elements working correctly but the temp not rising like it should with the bake element energized. When the oven reached 329 degrees and just the bake element was energized the unit would not get any hotter. I tested the bake element from the control and found the circuit open. I pulled the oven and tested the bake element where the wire harness attaches to verify and found it open. I quoted customer for parts $104.83 + tax. I replaced the bake element and tested the oven. The unit is working as designed. Call complete.

Near SANTALUZ Path, Austin, TX 78732
Jonathan  S.

Jonathan S.

MICROWAVE FRIGIDAIRE FPMO209RFA "Arrived on site to install previous diagnosed part. Removed microwave to gain access to control. Removed failed control and installed new. Installed unit. Tested operation, all tested good."

Near Sarazen Loop S, Georgetown, TX 78628
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site to replace controls and motor, after replacing parts, unit tested good

Near Vista Estates Ct, Spicewood, TX 78669
Kevin B.

Kevin B.

WASHER MAYTAG MVWB766FW1 "Arrived on site and inspected washer and found cold water valve has failed, after replacing valve water is now flowing properly. Confirmed all other functions are operating correctly, no water leaks from connections at time of service."

Near Didgeridoo Trail, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onsite to replace the previous diagnosed parts. I replaced the motor and the seal. The seal was missing and allowed moisture to get to the motor and damage it. When I disconnected the old motor I saw a spark and power was disconnected. I found the blue wire with a spade terminal on it. I reconnected the wiring to the new motor and tested the unit. The ice door opened but the auger motor would not run. I found no voltage to the auger motor. The niagra control needs to be replaced to complete service. Ordering C-NOTES & WP2318054 CNTRL-ELEC.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION) and 1 WP2318054 (CNTRL-ELEC)

Near Azure Shores Ct, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived onsite for the refrigerator that is not cooling good in the RC. Mr stated it cools fine now because he defrosted the unit when he found the RC coil frosted up. I ran test 4 and found the 3way valve not shutting refrigerant off to the RC coil when the unit switched to the FC. I found the coil frosted after the unit stayed in step 5 for a long period. The 3way valve needs to be replaced to complete service. Ordering c-notes & WPW10443217 VALVE, W10709318 SOLENOID, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH AND 2 HOUR JOB.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10709318 (SOLENOID) and 1 WPW10143759 (DRIER-UV) and 1 WPW10443217 (VALVE)"

Near Hunters Pass, Austin, TX 78734
Paul R.

Paul R.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer with a burnt vent. I found the inlet to the drum discolored and I explained to me that this was normal. I found the unit averaging 155 degrees and working as designed. Call complete.

Near Shire Ridge Dr, Austin, TX 78732
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WEGA25H0HZ0 "Arrived on site to install previous diagnosed, removed manufactured defective knob and installed new. Removed oven light cover and installed light bulb customer had on hand. Found failed bulb. Spoke with customer on user care guide. All tested good ."

Near Fox Home Ln, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SHB0 "arrived on site to inspect dishwasher film. Upon further inspection, when I opened the door to the unit, I found a large amount of detergent/rinse aid debris on all walls of the unit and the inner door panel. I found that the customer had accidentally placed powder e rinse aid reservoir and had been using too much powder detergent on top of a detergent pod. I removed and replaced the dispenser and I tested the unit with no error codes showing. Unit operated as designed. I made recommendations for detergent and rinse aid use and made recommendations for use & care and products to use to clean the unit. No water leaks observed during service, job completed."

Near Brentwood Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and found washer is damaging sheets, took 1 picture. Replaced agitator and ran test 51. All functions are operating properly, if this doesn’t correct the issue tech line will need to be contacted on the next visit. No water leaks from connections at time of service, job complete."

Near Patricia Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HB0 "WMH31017HB0 Arrived on site for complaints of unit operating for 2-3 seconds. Test unit found 4903 relay bad,changed control tested still only 3 seconds of operation. Replaced cap mag and diode tested unit, all operation functions correctly. Job complete requesting double labor."

Near Kyle, TX
Tyler B.

Tyler B.

OVEN AMANA AGR4230BAB3 "Arrived on site for torn door gasket, replaced gasket and Testd good, no gas leaks on site"

Near Corsica Loop, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for water leaking. Found ice build up on evaporator and clogged drain. Cleared obstruction in drain tube in compressor compartment,defrosted evaporator and drain. Checked water flow good. Per service pointer W11092686D secured thermistor to suction line project code S16360CNOTE S16360; ordrng 1 CNOTE (S16360 WHIRLPOOL LABOR)"

Near Eldorado Trail, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived on job for complaints of refrigerator warm. Found defrost timer not working. Replaced timer. No leaks detected at time of service

Near Brandenburg Ln, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DS01 Arrived on site to test unit for light staying on. Replaced console that was shipped to customer. Test unit and unit test good job complete.

Near Gnarl Dr, Austin, TX 78731
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher making a noise when the door is opened and mr stated that it is not drying good. I ran diagnostics and found no stored error codes. The unit completed the cycle and worked as designed. There was no rinse aid in the dispenser and I explained to the customer that rinse aid needed to be used for the machine to perform correctly. I went over use and care with the customer. I found the door springs making the noise the customer was hearing and I explained that this was normal. There were no water leaks present at the time of service. Call complete.

Near Highland Hills Dr, Austin, TX 78731
Scott  M.

Scott M.

WASHER MAYTAG MVWB980BW0 Arrived on site for washer making noise . Found suspension failing in back two. Ordering suspension .return 3/21. No water leaks detected at time of service . Unit is under extended war.; ordrng 1 W10440786 (suspension)

Near Shore Vista Dr, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEYM Arrived on site and repaired icemaker no parts and replaced handle. Unit is now operating as designed. Advised builder on repair.

Near E 7th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for oven microwave combo having fault code F5-E1 after self clean cycle. Performed diagnostics mode and confirmed fault code. Cleared fault code and tested door lock in diagnostics mode. Tested in normal self clean mode. Found door lock operating. Found fault code will appear after door lock has attempted to unlock 3 times. Found unit had expanded in self clean mode and causing fault. Spoke with customer on self cleaning cycle. All tested good.

Near Cypress Springs Way, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site for no operation. Found swollen capacitor on control board. Replaced control board and the unit now operates properly.

Near Andele Way, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DW4 "Arrived to inspect washer making noise similar to birds chirping. Confirmed the complaint and removed and replaced the gear case. Reassembled, Calibrated and service tested the unit and unit tested as designed.JOB COMPLETE"

Near Neuberry Cliffe, Temple, TX 76502
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit not drying and soap door not closing, replaced disp and tested good, found control only sending 12v to heater, replaced control and got 120. Tested good, no leaks on site"

Near Fairwood Dr, Georgetown, TX 78628
Diego G.

Diego G.

OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.

Near Red Cloud Peak, Canyon Lake, TX 78133
Diego G.

Diego G.

OVEN KITCHENAID KEBC207KBL05 "Arrived on site. Check for outer glass issues. Found outer glass shattered when in use.

Near Red Cloud Peak, Canyon Lake, TX 78133
James C.

James C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and installed new tub, insulation, sump and wheels. Tested for proper operation and leaks. I found unit working properly and all water connections dry at time of service. Job complete"

Near Pace Ravine Dr, Lago Vista, TX 78645
James C.

James C.

DISHWASHER FRIGIDAIRE FFBD2408NS8C Arrived on site and tested operation. I found the door very hard to latch. Inspected strike and found to be bent slightly. Adjusted strike and tested. Unit working properly. Job complete

Near Serrano Street, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2569YEM2 "Arrrived on site for no cool and water leaking from freezer. Found ui unresponsive diagnosed faulty main control. Water leaking due to clogged drain,removed drain installed updated drain tube kit,removed faulty control installed new main control powered unit on unit powered on and started cooling; used 1 W10619951 (DRAIN TUBE) from stock"

Near Caprice Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSCS25INSS00 arrived on site to install previously diagnosed and ordered part. I remove and replaced the bi-metal and tested the unit. The unit began to cool immediately and the evaporator began to frost as designed. No water leaks observed during service.

Near Gabriel View Dr, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie

Near Skyline Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie

Near Skyline Dr, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cust not home verified with Callie

Near Skyline Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for customer complaint of noise issues, found bearings were faulty causing high pitch noise and drum out of round causing thumping noise. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (3 HOUR JOB) and 1 W10901175 (tub-outer)"

Near Dona Villa Dr, Austin, TX 78726
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite. Customer advised unit is working at this time and no further work is needed.

Near Whispering Spring Ln, Georgetown, TX 78633
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )

Near Volme, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )

Near Volme, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived on site. Check for dispenser issues. Found dispenser motor not working intermittently. Verified all connections from dispenser and hinge. Will need freezer door to repair unit. Office to reschedule; ordrng 1 LW11037733 (FREEZER DOOR )

Near Volme, New Braunfels, TX 78130
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to replace the freezer door due to not making ice. Replaced freezer door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Sentry Point, Hutto, TX 78634
Robert J.

Robert J.

RANGE WHIRLPOOL PRG4810LP Arrived on job for complaints of no heat small oven. Found igniter not reaching 3.3 amps. Replaced igniter and test

Near Ledgerock Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not drying dishes. Test unit and found heater was broken. Replaced heater test unit and unit test good job complete no leaks present at this time.

Near Catalan Road, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FPS00 Install the vent cover on the left refrigerator compartment door hinge. Our water connections were dry.

Near Rio Ancho Blvd, Liberty Hill, TX 78642
Lou S.

Lou S.

WASHER WHIRLPOOL WFW70HEBW1 "arrived on site inspect washer dispenser not working. I placed the unit in diagnostics and tested with no error codes. Customer advised that the softner is not dispensing. When the test got to C3-softner dispenser test, no water went into the dispenser. I unplugged the unit and tested ohms to the valve from the control and it showed 1.03 k ohms. I plugged the unit back in and tested line voltage from the control at the cold 2 valve connection and it showed 124V. I contacted Techline and spoke to Steve and advised of my findings and he advised to replace the valve. File #7724420147. I replaced the valve at the last service call in February. I removed and replace the valve and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Fern Ct, Cedar Park, TX 78613
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8000BW0 Arrived on site to replace bearing kit. No matter what I tried the innerbasket would not break loose from the shaft. Fear of damaging basket or tub or both. I cannot repair this unit without more costs. The customer wishes not to proceed.

Near Stewart St, Meadowlakes, TX 78654
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KODE300ESS Arrived on site for no power at unit. Customer stated they have had 5 service calls prior and they have all been failed thermal fuse. Per diagnostics mode and found failed thermal fuse. Inspected venting and found top vent had minor separation. Quoted customer on thermal fuse replacement and was approved.Corrected vent and added thermal fuse. Performed diagnostics mode and found top cooling fan not operating.

Near Chadwick Drive, Georgetown, TX 78628
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived to inspect dishwasher hat continuously trips the house breaker at 1hr 09 minutes. Due to the previous issues with the unit, I called Whirlpool Tech line and spoke with SCOTT (SR #7724384448)I was directed to check he blue with red stripe wire. The heater draw was 6.7.I was directed to the breaker panel and discovered theCustomer is on an ARC FAULT BREAKER.Customer advised of the issue and will change he dishwasher to a normal switch instead of the arc fault switches that he is currently on.JOB COMPLETE"

Near Heritage Ln, Belton, TX 76513
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRSC500ESS01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced control. User interface was actually front load washer ACU. Ordering new. Return for repairs on 03/21. No leaks detected, at time of service.; ordrng 1 W10822646 (cntrl-elec USER INTERFACE)"

Near Koolua Dr, Bastrop, TX 78602
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit freezer has excessive frost and ice build up and it’s not freezing properly. Found the freezer door Is not closing properly. Removed all the ice inside the freezer and reset the slides. Assemble the unit and the unit freezer door is closing properly. All water connections were dry at the time of service.

Near Northgate Loop, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in fresh food. Per tech support recommendation replaced main control for a second time.

Near Varner Ct, Austin, TX 78732
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0AS03 Arrived on job for complaints of no upper oven operation. Found Control not responding.

Near Copper Trace, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Drive down site and replaced plastic wire cover on both sides call mom refrigerator door is not correct. No water leaks from connections at time of service, job complete."

Near Primrose Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator not defrosting. Inspected unit and work area. Found several pieces of tile cracked or broken. Had customer sign waiver for when moving appliances. Found unit unplugged. Gained access to bi-metal and put it in a cup of ice water. Gained access to control and forced defrost mode. Found control not sending voltage to heater. Tested bi-metal and found closed. Removed failed control and installed new. Tested cooling operation. All tested good, no water leaks present. Please allow 24 hours for unit to reach proper temperatures."

Near Little Lake Rd, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR GE GFD28GMLEES "Arrived on job for complaints of frost and leaking. Frost is from door not sealed and will need silicone for drip from dispenser. Model number not showing availability for freezer door took picture to help with research ; ordrng 1 4084-03 (silicone,spray)"

Near Ranch Rd 12, Wimberley, TX 78676
Paul R.

Paul R.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived onsite for the vent hood to replace the previous diagnosed parts. I replaced the housing. Call complete.

Near Lake Stone Dr, Austin, TX 78738

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