We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Austin, TX 78704
Jacob
Job Details: 12/16/2021
Arrived onsite to replace the latch. When attempting to remove the old latch. Noticed that the wash plate at the very bottom was loose. When trying to re diagnose the issue. The bolt inside the unit would not come off as it was rusted and seized.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Round Rock, TX 78681
Cliff
Job Details: 12/16/2021
Arrived on site to diagnose a venthood that has grease dripping. Found no failures to unit at this time and advised customer on normal grease buildup from cooking and best measures to help with issue. No further repairs needed and job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Austin, TX 78744
Kevin
Job Details: 12/16/2021
"Arrived on site and found refrigerator is not making any excessive noises, ran test 3 for evap fan and test 4 for compressor and condenser fan and there is no excessive noise. Icemaker is also not making any noise. These tests represent all of the moving part functions of the refrigerator. Couldnt find reason for customer complaint, job complete"
We serviced a
GE RANGE
Model JGBS30DEK3WW
Near Austin, TX 78744
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected range and found igniter is not pulling enough amps to ignite gas. Attempted to replace igniter and found burner tube is stripped and old screws will not release
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Smithville, TX 78957
Matthew
Job Details: 12/16/2021
Arrived on site for unit making squeaking sound. Inspected unit and found squeaking due to bad pulley and bearings and a worn belt. Replaced using repair kit and both sound pads. Tested unit and unit operates correctly. Job complete. No noise at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
"Arrived on site for dishwasher top rack roller and 2nd rack adjuster broken. Inspected unit and work area. Found correct heating element in place. Removed racks and replaced adjuster and rollers. Reinstalled racks and tested rack operation. Performed diagnostics mode and ran automatic test cycle. All tested good, no water leaks detected during service."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near New Braunfels, TX 78130
Andrew
Job Details: 12/16/2021
"Arrived on site to test unit for burning up and smoking. Found left lower wheels missing and one burnt. Found wheel was sitting on element causing burning/smoke.
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Kyle, TX 78640
Andrey
Job Details: 12/16/2021
"Arrived on site to replace previously diagnosed handle, replaced handle with supports and screws, handle is now functioning as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model Wdf520padw0
Near Austin, TX 78704
Jacob
Job Details: 12/16/2021
"Arrived onsite for unit not draining properly. Looked at the unit and saw water at the bottom of the unit. Pushed the drain button and unit did drain, but when draining the garbage disposal was backing up with the water from the unit and causing the water to go back into the unit. Showed customer as it was happening and customer said that the garbage disposal wasnt working. Let customer know that the garbage disposal needs to be turned on to clear out what is stuck and help the water to drain correctly or a plumber may be needed if something is stuck inside the drain pipe. No issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Austin, TX 78732
Justin
Job Details: 12/16/2021
"Arrived on site for a washing machine throwing a SUD error mid cycle. Upon arrival the customer stated that it will throw the error code closer to the end of the cycle. I put the unit into diagnostics mode and found stored error codes F3E1 for water level sensor error, F9E1 for long drain , F8E3 for overflow, and F8E1 no water coming in. Every time I attempted to clear the error codes, they would immediately be thrown again. I then ran diagnostics cycle and the drain ran excessively long. The diagnostics cycle threw an F9E1 at the end. I then ran a drain and found it coming out of the drain hose very slow. I found the drain hose was slightly clogged and I was able to blow some through. I then ohmd out the drain pump and found it weak. I also blew threw the pressure hose and found the pressure trap with suds. Due to these we will need to replace the internal/external drain hose, drain pump, pressure trap, and pressure sensor to repair. ; ordrng 1 W10903220 (Pressure Trap) and 1 W11281268 (External Drain Line) and 1 WPW10562025 (Internal Drain Line)"
We serviced a
WHIRLPOOL OVEN
Model KEBC107KSS05
Near Austin, TX 78746
Scott
Job Details: 12/16/2021
"Arrived on site for no heat oven . No error codes . Found tod fuse blown . Replaced fuse . Element and cooling fan tested normal. Ran preheat , all checked normal. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Uhland, TX 78640
Andrey
Job Details: 12/16/2021
"Arrived on site to test unit for tripping breaker, tested unit found receiving proper voltage but dryer and washer is on a GFCI out let, and the outlet is tripping not the main breaker, advised customer to contact electrician to remove GFCI outlet and replace with regular outlet, at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spicewood, TX 78669
Luis
Job Details: 12/16/2021
"Arrived on site for no cool clicking noise from compressor compartment compressor not powering on,installed multiple start devices compressor not powering on diagnosed a defective compressor ordering a new compressor. ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11506635 (Access valve) and 1 w10843121 (Drier) and 1 2hrs (2 hrs) and 1 R600atech (R600a tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Austin, TX 78703
Scott
Job Details: 12/16/2021
"Arrived on site for door UI not lighting up. Checked voltage and continuity through harness and hinge connection and to Ui control. Getting good voltage to control . Replaced control ,still getting no response from control. Double checked finding and ran meter checks with PR . Also found no voltage to mullion . Ordering UI control. no water leaks detected at time of service. Call to set return ; ordrng 1 W11330486 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Round Rock, TX 78664
Wesley
Job Details: 12/16/2021
Arrived onsite and repaired unit by installing the correct suspension. Unit is now operating as designed. Advised customer On repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
"Arrived on site for refrigerator not powering on. Inspected unit and work area. Found cooling turned off at control. Turned cooling on and checked FC temperature at 67?. Gained access to compressor and measured amp draw at 1 amp. Measured amp draw to unit at 1.26 amps. Checked FC temperature again and found temperature dropped 12?. Spoke with customer to find out exactly issue. She stated that unit stopped cooling Saturday and cooling off light was lite. Unit is operating as designed at time of service, no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW
Near Hutto, TX 78634
Wesley
Job Details: 12/16/2021
Arrived onsite and found unit operating with jammed drain pump. Replaced drain pump. Unit is now operating as designed. Advised customer on the repair. All checks good.
We serviced a
GE DISHWASHER
Model GDF510PGD4WW
Near Spicewood, TX 78669
Leonardo
Job Details: 12/16/2021
Arrived on site to test unit for unit not working. Test unit and found drain pump completely off sump. Will need to order new clamps office to reschedule ; ordrng 1 WD01X10572 (Clamp) and 1 WD01X20302 (Clamp)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Leander, TX 78641
Justin
Job Details: 12/16/2021
"Arrived on site for an ice machine making thin ice. Upon arrival the ice bin was full of ice, but the customer stated it is thinner than normal. The customer also stated that it seems to be an intermittent issue. They also do not use a water filter in the unit. I put the unit into diagnostics mode and found all loads working as designed, and the ice thickness level set to thick. I inspected the grid and found it good, and getting warm. I then let the IM run through a harvest and found it harvest as designed. At the time of service the unit was working as designed. I informed the customer that we could replace the valve or control due to the intermittent issue, but that today we found no failure. I installed the new valve and then tested the unit. The unit is still running as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Burnet, TX 78611
David S
Job Details: 12/16/2021
Arrived on site for ice machine not producing ice. I inspected the unit and work area. I found the unit on and running hot. I gained access to compressor and found the condenser clogged. I removed the lint and hair. I ran the unit for 25 minuets and found it not forming ice and the compressor still hot to the touch. I found the reservoir filling properly. I am ordering a sealed system to complete the repair. The office will reschedule when we an eta on the parts.; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 Non-uvdryer (Non-Uv dryer) and 1 W11506635 (Access valve) and 1 WP2313624 (Condenser)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Bee Cave, TX 78738
Tyler L
Job Details: 12/16/2021
"Arrived on site for install of previously inspected parts. Installed new geargase, agitator, stator, rotor, slider,and clutch. Also installed new control board. Tested unit and unit is still making a rubbing noise when agitating. Advised customer that a new geargase will be needed. ; O-emld tckt"
We serviced a
GE VENTHOOD
Model JV348L2SS
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/16/2021
Arrived on site for Vent hood knob loose. Removed knob and found plastic threaded piece that nut attaches to snapped off. Ordered fan switch WB24X10129 to return and complete the repair. ; ordrng 1 WB24X10129 (Fan switch)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/16/2021
"Arrived on site for No matter how many times I run the clean cycle with and without cleaners, lint gets on my clothes and I have to rewash them. I've been told things can get stuck in the pump and cause this issue. OPERATIONS-WASH CYCLE NOT WORKING PROPERLY. Ran diagnostics verification cycle and all cycles passed. Customer confirmed it was not soap but actual lint on the dark clothes. Customer explained putting the dark clothes with the lint in the dryer sometimes removes the lint but most times will not. Called NEW TECHLINE to explain findings. Dustin with techline explained removing lint is the job of the dryer. He recommended the lint balls you can purchase and place inside your dryer to assist with lint removal. Went over lint balls with customer. They actually had a set but just hadnt used them yet. Job completed. ."
We serviced a
WHIRLPOOL WASHER
Model MVWB950YG0
Near Austin, TX 78735
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected washer and found bearing is going out. While attempting to replace bearing found wash tub will not lift off of old shaft.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Wesley
Job Details: 12/16/2021
Arrived onsite and found ice dispenser is not dispensing because the I container gear box is seized. Ordering ice container to repair. ; ordrng 1 WPW10558423 (Ice container)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA2
Near Austin, TX 78738
Leonardo
Job Details: 12/16/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE900HSS02
Near Spicewood, TX 78669
Leonardo
Job Details: 12/16/2021
Arrived on site to replace harness. Replaced communication harnesses test unit and unit working at This time job complete.
We serviced a
WHIRLPOOL RANGE
Model SF385PEGQ3
Near Spicewood, TX 78669
Leonardo
Job Details: 12/16/2021
Arrived on site to test unit for no heat. Unit working correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near San Marcos, TX 78666
Noah D
Job Details: 12/16/2021
"Arrived on site to inspect unit for not cooling at all. Upon inspection found the unit off and not running, replaced control board and reprogrammed. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 12/16/2021
Arrived onsite for not cooling properly and found unit operating with perfect temperatures. However it was a little overstuffed. Advised customer on findings. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78758
Scott
Job Details: 12/16/2021
"Arrived on site for dispenser not shutting . Found latch broken . Replaced dispenser , ran diagnostics with door off . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Buda, TX 78610
Andrey
Job Details: 12/16/2021
"Arrived on site to test unit for ice not dispensing, tested unit found auger not receiving voltage, upon further inspection found, broken wires on freezer door harness, will need a FC door, since patch to fix broken wires is not available, contacted N E W warranty to get authorization, door was approved ; ordrng 1 LW11037733 (Freezer door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Copperas Cove, TX 76522
Al
Job Details: 12/16/2021
Arrived on site to install previously ordered Solenoid assembly. Removed and replaced the the part and unit tested as designed. Job Complete
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2056SSS4
Near Lakeway, TX 78734
Leonardo
Job Details: 12/16/2021
We serviced a
GE MICROWAVE
Model PEB7226DF1BB
Near Austin, TX 78717
Justin
Job Details: 12/16/2021
"Arrived on site for a microwave with the door not opening/closing properly. Upon arrival the door was closed, and the lights in the unit were on. Also, the push button was not functioning to open the door. Upon further inspection I found the latches on the door no longer clicked, and were not latching into the switch assembly. I found the door needing to be replaced. I gained access to inside the unit and verified the switches ohmd out fine. They did, and I found no damage to the switch assembly.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Taylor, TX 76574
Jimmy J.
Job Details: 12/16/2021
Arrived on site for STILL NOT SPINNING THE CLOTHES OUT--JUST KEEPS GETTING STUCK IN CYCLE. Inspected actuator and its still engaged into cam as designed. Placed in diagnostics and found low fill error code. Only error code displayed. Cleared error code. Inspected cold valve side and hot valve side and noticed hot water was turned off. Customer explained all other cycles will spin except heavy duty and bulky. Found debris in cold water valve filter. Used water to clean it out as well as blowing into the cold filter valve to release the dirt and debris inside. Reached out to sr techs and they were able to locate the wash cycle diagram and it showed that both heavy duty and bulky cycles use warm and hot water. This would be the reason the washer cuts off and never spins. Once the cycle calls for warm or hot water and it doesnt sense it coming out the washer shuts off. Job completed.
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Dripping Springs, TX 78620
Tyler L
Job Details: 12/16/2021
Arrived on site for complaints of no heat. Found TOD fuse with no continuity. Installed new fuse and tested unit. Preheated oven to 350. Temperature reading is correct and oven now functioning as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78759
Scott
Job Details: 12/16/2021
Arrived on site for door gasket cracking . Right side gasket is separated and cracked . Replaced gasket . Left gasket in normal condition. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Georgetown, TX 78626
Tommy
Job Details: 12/16/2021
"Arrived onsite for ice maker intermittently making ice and chute frosting. Upon arrival found unit ice bin gasket separating, seal loose and not holding and separated appearing weak. Ordering all three to be replaced at once.; ordrng 1 WPW10287601 (Seal) and 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Del Valle, TX 78617
Robert
Job Details: 12/16/2021
Arrived on call for complaint that button fell. Found the control was not secure in console. Reposition the control to correct position and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Del Valle, TX 78617
Robert
Job Details: 12/16/2021
Arrived on call for complaint of leak. Found the dispenser port blocked. Removed the blockage and the water return to its normal path. No additional leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Round Rock, TX 78665
David Z
Job Details: 12/16/2021
"Arrived on site to diagnose refrigerator leaking water from under the unit. Customer said this happens roughly every other day. Removed rear panel and found drain tube was not attached from factory, it was just sitting in the drain tray. Reattached drain tube properly. I could not tell if the drain tray was cracked or not, did not appear to be. If customer calls back we will need to replace the drain tray (2 man job). Unit is working as designed at this time. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78749
Kevin
Job Details: 12/16/2021
Arrived on site and inspected washer and found valve housing is leaking ; ordrng 1 W11172234 (Housing)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/16/2021
"Arrived on site for washer lid not locking. Ins unit and work area. Performed diagnostics mode and checked fault codes. Found F3-E2 inlet thermistor, F5-E2 lid lock and F6-E2 miscommunications between ACU and UI. Performed component activation and found mechanical failure with lid lock. Found control responsive with UI. Measured thermistor resistance and found within range. Checked incoming water hoses to washer and found correct. Inspected door lock and checked to make sure screws are tight. Not able to identify mechanical failure. Tested all other operations in automatic test mode and found unit working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Burnet, TX 78611
David S
Job Details: 12/16/2021
"Arrived on site to install previous diagnose parts, I spoke to the home builder and found out the house has closed and the did a walk through with the home owner and found no issues with the range. No parts installed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Buda, TX 78610
Tyler L
Job Details: 12/16/2021
"Arrived on site for install of previously diagnosed part. Installed new sump and motor assembly. Tested unit by running factory diagnostics. Unit passed all tests, functioning as designed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78724
Robert
Job Details: 12/16/2021
Arrived on call for complaint of not making ice. Found bin full of ice. Customer said the issue is the door is not sealed and I will not dispense ice. Gasket not sealed properly heated gasket to properly seal. Test dispenser and found the motor has 120v but not working will need motor to complete. ; ordrng 1 WPW10317991 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/16/2021
Placed in diagnostics and F7E6 motor fault. This was the only error code. Checked actuator and actuator arm was not engaged into the splutch. Removed actuator and installed new actuator. Tested washer and motor is agitating as designed. Cleared error code. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Temple, TX 76502
Jonathan M
Job Details: 12/16/2021
Arrived on site for arrange that is getting too hot on the right front burner. The customer advised there may be nothing wrong with her unit but when she was cooking some thing it seem to overheat. Tested the unit on a medium setting and the unit ran as designed by cycling on and off. Ran through a medium high heat cycle and the unit cycled on and off as well. Ran unit through high heat cycle and the unit stayed on. I did advise the customer that this unit will cycle on and off and that she just needs to adjust her burner in order to cook her food properly. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bastrop, TX 78602
Matthew
Job Details: 12/16/2021
"Arrived onsite for unit not going into final spin. Tested unit and unit would not go into spin mode. Ran diagnostics test and there were no codes. Ran auto test, unit would complete wash cycle but would not go into spin cycle. Called tech line and tech assisted checking all components with ohm test. All components tested good. Tech suggested to replacing control board. SR#7732508925 .Replaced control board and tested unit. Ran an auto test and unit now spins. Unit is functioning correctly. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
Arrived on site for microwave powering off when using the toaster on a different outlet. Informed customer that microwave needs to be on a dedicated circuit breaker. Tested outlet polarity and found correct. Tested microwave operation and all tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Dripping Springs, TX 78620
Tyler L
Job Details: 12/16/2021
"Arrived on site to inspect noise issue. Found unit not level, so I made it level. Customer states the noise is constant and sounds like loud tapping. Could not induce the sound after running all fan tests in service mode. Found temperature in RC and FC to be good. Called techline and spoke to Drew Leeland SR# 7732510467. Advised customer to monitor and if it continues try and get a video. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC0
Near Austin, TX 78739
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected washer and found control panel is not responding. When water is initially plugged in interior light comes on and flickers for a minute before turning off. Inspected control board and found green LED is not lit. job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Elgin, TX 78621
Matthew
Job Details: 12/16/2021
Arrived onsite for glass top with scratches on surface. On arrival inspected the cooktop and found scratches on cooktop surface in several areas.Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRS325FDAB06
Near Austin, TX 78745
Kevin
Job Details: 12/16/2021
"Arrived on site and inspected refrigerator and found freezer light is out fresh food light is working properly. Replaced freezer light and they are now both working properly. Took one picture of both lights on, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78727
Justin
Job Details: 12/16/2021
Arrived on site for a washing machine not agitating. Upon further inspection I found the shifter popped off of the cam. Per service pointer W11531483 I replaced the shifter. I then put the unit into diagnostics mode and tested the unit. The unit is now shifting and working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Tommy
Job Details: 12/16/2021
"Arrived onsite for range not browning evenly. Upon arrival found unit is heating as designed but needed to be calibrated, preformed heat test at 350 and calibrated, showed customer how to adjust as well. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78745
Kevin
Job Details: 12/16/2021
arrived on site and inspected refrigerator and found no ice production. Attempted to cycle Icemaker and it would not run. Replaced icemaker and cycled immediately and filled with water, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model Wcg97us0ds00
Near Round Rock, TX 78665
Wesley
Job Details: 12/16/2021
Arrived onsite for center burner not sparking. Tested unit and restored function.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kingsland, TX 78639
David S
Job Details: 12/16/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit not plugged in. I plugged the unit in and found the compressor not coming on. I gained access to the control. i found good voltage being sent to the compressor. I tested the thermistors from the control. I found the fc evaporator thermistor open. I gained access to the fc evaporator and found the thermistor taped and zip tied in place. I called techline and spoke too Joel I received sr# 7732507017.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
David Z
Job Details: 12/16/2021
Arrived on site to follow up on washer that had stopped draining after 2 full loads. Ran unit in diagnostic mode and could not trigger pump again. Checked wiring and found good. Measured voltage at control and found it was dropping and not holding steady at 120v. Control damaged in box and needs to be reordered. Office to schedule when we have control. Returning tech please replace control and harness! ; ordrng 1 W11556728 (Control)
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Austin, TX 78726
Justin
Job Details: 12/16/2021
"Arrived on site to install previously diagnosed parts. I installed the new valve and tested the unit. I found it still leaking. Upon further inspection I found it leaking from the valve thermistor area. I found that the valve thermistor was missing its o-ring, therefore it could not seal the water in when pushed into the valve. I am ordering the thermistor. I only installed one valve and will be returning the other. The office will need to reschedule. ; ordrng 1 WH04X29448 (Valve Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Matthew
Job Details: 12/16/2021
Arrived on site for unit lid not unlocking and unit not operating. Tested unit and found F0E4 high water temperature on rinse cycle.Found lid switch loose. Due to machine washing unbalanced. Secured lid switch and lid lock operates correctly. Also found supply water is not connected properly. Advised customer to have a plumber switch the cold and hot water supply connections (the blue and red knobs are not correctly installed). Ran unit through auto test to ensure all components are functioning correctly. unit operates correctly. No leaks present at this time.Job complete
We serviced a
KENMORE REFRIGERATOR
Model 106.5929299
Near Georgetown, TX 78626
Tommy
Job Details: 12/16/2021
"Arrived onsite for refrigerator ice maker having metal piece fell off. Upon arrival found unit bracket had fallen. Reinstalled and tested unit is now operating as designed. Job Completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spicewood, TX 78669
Luis
Job Details: 12/16/2021
"Arrived on site for deli drawer control issues and not dispensing ice. Diagnosed a defective deli control,pin broken in control and defective motor and shaft ordering a new deli door,motor,shaft and control ; ordrng 1 W10815668 (Deli door) and 1 W10822606 (Auger motor) and 1 W11509548 (Shaft), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ02
Near Austin, TX 78727
Justin
Job Details: 12/16/2021
"Arrived on site for a refrigerator intermittently leaking from the bottom. Upon further inspection I found the bottom of the freezer compartment had a big sheet of ice on it. Due to this and the service pointer W10632338E I gained access to the drain tube in the back of the unit. I removed the duck bill and found it clogged. I fixed the bill and opened the hole more. I informed the customer that this was the cause of the leak, and that the defrost water had nowhere to go. This allowed the water to build up until it began leaking out of the front. I advised the customer on keeping the unit off for at least 72 hours to completely thaw out Call complete."
We serviced a
GE MICROWAVE
Model JVM1640SJ03
Near Austin, TX 78732
Justin
Job Details: 12/16/2021
"Arrived on site for a microwave not heating. Upon arrival the customer stated the unit would heat, but just took longer than his last unit to heat. I tested the unit with a microwaveable glass of water while checking watts, voltage, and amperage to the unit. I found a steady 1600 watts and 120VAC. I found the unit hearing as designed. then gained access to inside the unit and found everything in good shape. I informed the customer that the unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/16/2021
"On site for washer not dispensing soap. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill. Performed manual test mode and tested water valve operation. Found cold water not getting through valve. Removed water line to unit and tested and found good pressure. Found failed inlet valve. Removed valve and installed new. Tested operation and monitored for possible water leaks. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Briarcliff, TX 78669
Leonardo
Job Details: 12/16/2021
Arrived on site to test unit for unit leaking from valve. Found water line crossed threat on valve. Replaced valve test unit and unit test good no leaks present at this time. Also found kick plate missing retainers for kick plate. Will order new retainers office to reschedule ; ordrng 2 WPW10503548 (Retainer)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78758
Scott
Job Details: 12/16/2021
"Arrived on site , replaced door panel . No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS3
Near Austin, TX 78704
Jacob
Job Details: 12/16/2021
Arrived onsite for the left track broken. Looked the top rack and did see that the left side had broken off. Replaced both tracks. No issues at this time. Job complete
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Cedar Creek, TX 78612
Matthew
Job Details: 12/16/2021
"Arrived on site for unit not draining and not completing a cycle. According to customer, we were the second company out due to the issue not being resolved. Upon arrival put unit in diagnostics and found no error codes. There was standing water in the tub. Canceled cycle to drain and unit did drain completely. Ran test and unit did Fill, wash motor did energize and unit was draining as designed. customer stated unit would shut off mid-cycle. she would cancel cycle and start again but it would stop on its own mid cycle. spoke to SW and possible Turbidity sensor error not allowing cycle to complete. Ordering sensor and returning with control. Office to reschedule ; ordrng 1 WD21X22830 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Briarcliff, TX 78669
Luis
Job Details: 12/16/2021
"Arrived on site for weak water flow. Installed bypass good flow diagnosed a defective filter head,replaced defective filter head,turned on water source checked tubing and connections no leaks,tested water dispenser good water flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Andice, TX 78628
Lou
Job Details: 12/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the dual valve making valve chatter when calling for water at the dispenser, I removed and replaced the dual valve and water line from dual valve to hinge and tested. Unit is operating as designed. I demonstrated for the customer and they were good with the repair. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Luis
Job Details: 12/16/2021
Arrived on site. Replaced defective heater harness.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Cedar Park, TX 78613
David Z
Job Details: 12/16/2021
Arrived on site to install fan and motor assy to resolve bad fan blade and motor. Installed new assy and retested. Verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Leander, TX 78641
Cliff
Job Details: 12/16/2021
Arrived on site to diagnose a microwave that is sparking when in use. Found diode cracked causing sparking. Replaced diode and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Del Valle, TX 78617
Robert
Job Details: 12/16/2021
Arrived on call for complaint of oil smell. Ran diagnostics and all functions pass. No smell detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Kimo
Job Details: 12/15/2021
Arrived onsite for oven with partial display. Performed over the air update and found that the unit is now operating as designed. Job complete.
We serviced a
MAYTAG OVEN
Model MMW9730AS01
Near Bastrop, TX 78602
Scott
Job Details: 12/15/2021
Arrived on site for oven hitting preheat then losing heating after . Ran diagnostics got 4-4 error code sensor error . Cleared error .Ran auto component test . All passed test . Ran preheat . Avg temp 340. Adjusted 10 . Reran preheat . Temp ranges didnt change . Found oven sensor ohm out of range . Ordering sensor . Call to set return ; ordrng 1 7430P043-60 (Temp prob)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cedar Park, TX 78613
David S
Job Details: 12/15/2021
Arrived on site for washer shaking. I inspected the unit and work area. I found no fault codes in diagnostics. I put the unit through a spin cycle and found the cabinet shaking. I releveled the cabinet. I gained access to the gear case and found the slide and clutch have been grinding into one another. I am ordering a clutch and returning with a gearcase and slider to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC0
Near Waco, TX 76705
Jonathan M
Job Details: 12/15/2021
"Arrived on site for a washing machine that wont start cycles. Inspected unit and work area. Confirm the customers complaint by running a load on a normal wash and found the unit would say that it started but would not spin or fail. Ran into diagnostics and found an F3 E3 (inlet water temperature fault), F7 E4 (basket re-engagement failure), and F0 E3 (overload) error codes. I attempted to run the unit in manual agitation and spin testing through diagnostics. Neither would work. Spoke to CS and was advised to replace the shifter due to the unit potentially not recognizing its in spanner agitation. Replaced the shifter and the unit began to work as designed. Had the customer test the unit with a load and the unit ran as designed twice in two different wash cycles. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Kevin
Job Details: 12/15/2021
"Arrived on site and found Icemaker fill tube is frozen took one picture. Cleared it with steamer and ran Icemaker harvest and fill in diagnostic and both work. If issue continues a new freezer door will be needed. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Austin, TX 78723
Robert
Job Details: 12/15/2021
Arrived on call for complaint of no power. Found loose connection at power box. Reconnect the power supply and test dishwasher. No leaks detected at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1150XMB1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/15/2021
Arrived on site for TAKES A LONG TO HEAT ANYTHING - HANDLE IS BROKEN CANT OPEN IT. Found door handle missing and large crack in the fascia and side. When opening the door by hand the entire door separates. Spoke to Drew with tech line and explained my findings. R 7732499912; ordrng 1 Needs (Reporting)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 12/15/2021
"Arrived on site for range with error code F0-E1. Inspected unit and work area. Performed diagnostics mode and tested operation. Verified failure and found according to,tech sheet control needs to be replaced. Found no eta available on control. Office to schedule return when ETA is available on part. ; ordrng 1 W11256088 (Control) and 1 Officetoschedulereturn (No eta on part)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2021
Arrived on site to test unit for not cooling. No service provided so no fee collected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB4
Near Austin, TX 78730
Matthew
Job Details: 12/15/2021
Arrived onsite for unit not turning on. Inspected unit. Had 240 coming in. Found blown fuse. Need to replace the fuse. Replaced fuse and tested unit. Fans and Elements functions as designed. Preheated both top and bottom ovens to 350. Unit operates correctly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details: 12/15/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit did spin but the back right leg was low. Leveled unit and spun. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near San Marcos, TX 78666
Tyler L
Job Details: 12/15/2021
Arrived on site for install of previously diagnosed part. Installed new blower fan and tested unit. Unit tested good. Fan now operating on both high and low. Tested microwave with cup of water and it heated correctly. Job complete.
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Blanco, TX 78606
Andrey
Job Details: 12/15/2021
"Arrived on site to test unit for loud sound from dryer, tested unit found dryer vent on the exterior completely block with 0 air flow, removed metal net sealing the exterior vent, exposed blower wheel and discovered large chunks of lint lodged in fins, removed lint, tested unit, unit running as designed job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Waco, TX 76708
Jonathan M
Job Details: 12/15/2021
"Arrived on site for a refrigerator thats not cooling. Inspected unit and work area. The customer advised that the unit had been cooling the freezer section but not the refrigerator section for a while. However, he advised that the unit hasnt stopped cooling the freezer section as well. Found evidence of a defrost issue in his freezer section. Ran the unit through diagnostics and found that the heater would not turn on. Check voltage going to the plug and found proper voltage. Unit will need a new evaporator harness, control, and thermistor. Ordering parts and the office will need to contact the customer to reschedule due to out of stock and PSP items.; ordrng 1 W11546681 (Evap fan Harness) and 1 W11541364 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Robinson, TX 76706
Jonathan M
Job Details: 12/15/2021
"Arrived on site for refrigerator that wont turn the light on. Inspected unit and work area. The customer advised that because of the frosting issue inside her freezer prior to the door being put on, the door switch does not seem to work even though theyve tried to flicker it on and off several times. Confirm the customers complaint and unit will need new door switch.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
David Z
Job Details: 12/15/2021
"Arrived on site to diagnose cooktop with cooktop on light out. Customer also said the front right burner is not centered. Front burner looks centered, but I will adjust it with customer present again. The light out on the cooktop is part of the main harness. Ordering harness to resolve. Office to schedule when we have harness. ; ordrng 1 W11111805 (Main Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Manor, TX 78653
Matthew
Job Details: 12/15/2021
Arrived onsite for unit not washing dishes properly. Did diagnostics test and found no error codes. Ran unit through test cycle and all components operate correctly. Inspected the filter and spray arms and found blockage in several ports of both upper and lower spray arms. Also found the filter needed to be cleaned. Instructed customer to clean unit with dishwasher cleaner from time to time. Customer will clean filter and remove debris from spray arms and call us back if she wants to proceed.
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Austin, TX 78745
Robert
Job Details: 12/15/2021
Arrived on call for complaint of gas leak. The customer has multiple leaks in plumbing that need to be addressed before testing the range. Customer will call back once the gas is restored to the shut off valve of the range. ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB0
Near Leander, TX 78641
Tommy
Job Details: 12/15/2021
Arrived onsite for unit microwave top being dented. Upon arrival found unit wrapper top right side dented. Ordering to return with wrapper. ; saved tckt
We serviced a
FRIGIDAIRE FREEZER
Model FFU20F9GW3
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/15/2021
"Arrived on site for TEMP/ALARM LIGHT HAS BEEN ON FOR A FEW DAYS AND WILL NOT GO OFF. CHECKED SEAL AND ALL SEEMS FINE>. Took temp and its at 25. Meat inside has barely any frost over it. Gained access to the evaporator and found drain had a sheet of ice formed over the top. Used steamer to remove ice and cleared drain. Found frost pattern only accumulating in the top left corner showing sealed system failure. Freezer will need an exchanger, compressor, evaporator and drier to repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Austin, TX 78746
Luis
Job Details: 12/15/2021
Arrived on site found new door damaged at upper corner ordering another freezer door ; ordrng 1 W11395866 (Freezer door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/15/2021
"Arrived on site for refrigerator not dispensing water. Ins unit and work area. Verified failure removed water filter and reinserted. Tested dispenser operation and found no change. Pushed in water filter while dispensing water and found either bad filter or filter manifold. Customer stated that is the 2nd water filter and bought at separate times. Will need to replace filter manifold.Removed failed manifold and installed new assembled unit and tested dispenser operation. Observed inlet valve while customer dispensed water. All tested good, no water leaks detected during service.