"Arrived on site to install previously diagnosed and ordered parts. I removed and installed the gearcase, splutch, belt and valve. I reassembled and calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11038689 W11454734 W10721967 W11239857; O-emld tckt"

"Arrived on site to inspect unit for not draining. Entered service mode and confirmed no error codes stored. Initiated diagnostic cycle, all components energized and functioned properly. Performed visual inspection of drain pump assembly and identified loose electrical connection at pump harness. Secured connection and tested. Verified proper drain pump operation and complete cycle progression. No leaks observed during testing. No parts installed. Unit is now operating as designed, job complete."

"Arrived on site to diagnose microwave not heating properly, shutting off after 45 seconds to 1 minute of operation. Verified issue by running a heating cycle and confirmed the unit stopped heating as described. Inspected components and found the blower fan not operating, which prevents proper cooling of the magnetron during use. Tested further and found the blower not receiving output from the control board. Replaced control board and retested the unit. Verified blower is now receiving voltage; however, the blower motor would only hum and failed to start on its own. Manually spun the blades and the motor engaged, but it will not self-start, confirming the blower motor is failing. Ordering new blower motor. Office to contact customer to schedule return visit once the part arrives.; ordrng 1 W11746340 (Blower)"

"Arrived to unit 165 for RC light now working. Upon arrival, proceeded to replace W11123941 RC switch. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to test unit for no ice production, tested unit found ice box fan not activating, recomend replacing control and ice box fan, potentially ice maker, ordering part rescheduled for 9/24; ordrng 1 W11756839 (Main control)"

"Arrived to unit 1338 to replace previously ordered part. Upon arrival, proceeded to replace W11607637 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I evacuated the system and removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system. Pressures held at -30/0 psi. Installed 6oz of R134a refrigerant and allowed the system to equalize. Tested the unit in diagnostics test 4 and monitored pressures. I found the pressures good, and the unit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours before it reaches set temps and allow it to cool for 72 hours to have a full bin of ice. No water leaks observed during service, job completed. WPW10143759, W11506635, W10832994"

Arrived onsite for pump running. I found a stored F3E1 water pressure sensor failure error present. Under S code S153EB I replaced the control. Unit is now operatingnas designed and no leaks are present. Call com0lete. Installed W11603810 CONTROL.

Arrived on WMH31017HS12 unit not heating. Customer stated when they ran it they smelled burning odor and slight sparks. Capacitor checked good but when inspecting the diode I had found it blown. I replaced the diode and tested unit. Unit is now heating as designed and sounds as designed. Call complete. Installed W11256462 DIODE.

"Arrived to unit 2415 to replace previously ordered part. Upon arrival, proceeded to replace W11671282 auger motor and WPW10169511 coupling. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect microwave door melting. Upon further inspection, I found the bottom oeft corner of the door with tape on it holding it together, and the lower trim was separating. I found the bottom plastic trim of the door cracked and melted. Also found the vent filter was badly blocked with grease not allowing air to flow through the vents and instead is flowing out into the kitchen, which is possibly causing the door issues. I removed and replaced the door and tested operations. Unit is operating as designed. I recommended that the customer clean the filter to allow good air flow through the vent and not into the kitchen. Job completed. W11752352"

"Arrived on site to inspect range oven not heating properly. Upon further inspection, the customer advised that they have to turn the oven off and then turn it back on for it to re-ignite and heat properly. I gained access to the bake ignitor and found it badly burnt and worn. I tested the bake function, and the burner put off too much gas before it ingited. I removed and replaced the bake ignitor and retested, and the unit is operating as designed. No gas leaks were detected during service, job completed. WPW10324262"

"Arrived on site for washer MVW6200KW2 and replaced the suspension W11396716, camW10721967, belt WPW10006384, and cover W11409708. Tested the unit and confirmed it operated properly. Advised the customer on the repair. No water leaks observed during service."

"Arrived onsite for unit not dispensing ice. I replaced the WPW10258544 SHAFT, W11573761 PLATE ASSY, AND WP2220458 COUPLING as they were all broken. Unit still doesn't dispense ice. Motor is operating as designed and when inspecting the bottom of the ice bin i found the cog had broken off not allowing contact to motor shaft. Ordering W11759677 Ice bin for repair. Office to RS as it is out of stock. No leaks.; ordrng 1 W11759677 (Ice bin)"

"Arrived onsite for WTW4816FW3, complaint of only works on normal doesn't do anything on heavy duty or bulky. No error codes. Ran a calibration cycle in diagnostics. Tested a bulky cycle. Watched the unit fill and begin agitating normally. Advised customer on findings. Ordering the latch.customer report on failire match earlybstage latch not reading door shut. No leaks detected at time of service. ; ordrng 1 W11307244 (Latch)"

"Arrived on site for a dryer that is not starting a cycle. Inspected unit and work area. Upon entry, I found the machine halfway disassembled. The customer advised that her husband had tried to work on it prior to initiating service. She advised that he didn't know what he was doing and decided to stop what he was doing. Prior to causing any damage to the machine. I found multiple screws, missing and other screws.In the wrong spots. I tested the unit and did find that the dryer would attempt to start but would stop after two seconds. I tried to spin the drum by hand and found it was extremely difficult to turn. I disassembled the unit and checked all rollers. I found one of the rollers semi-seized. I cleaned off the roller shaft and checked the blower wheel housing. I found a sock stuck in the blower wheel housing, potentially causing some friction. I removed the drum and found the rear bulk head leaning to the left at the top. I checked the bear bulkhead and found it was not mounted due to screws missing. I spoke to GC and was advised to contact Whirlpool for authorization to continue. I called Whirlpool Techline and spoke to Derrick SR# 7742419641. He advised that he would note the file of the issue at hand and that the rear bulkhead not being secured would cause the drum and motor to bind up, causing the issue the customer was complaining about. However, he advised that because the unit it had been worked on by the customer, he wasn't sure of it would be covered, but he advised me to contact Whirlpool third party team. I called Whirlpool third party team and spoke to Rashidah SR# 7742398895. She advised that this would not be covered and that part of the8r agreement is that the customer does not work on their own appliance. I was advised not to proceed forward with any further service. I did advise the customer of the issue. Call complete. No parts were installed."

"MED7230HC3 Arrived on site for a check vent error. On arrival I tested ventilation to home and it was in poor condition. I recommend client ventilation to his home needs to be cleaned. Also there was a scrapping sound when I took apart the dryer . I noticed that the dryer seemed to be warped causing scraping on the left inner side. And the check vent comes on after a few minutes even if the lint vent is cleaned. I'm ordering a drum,control board, sensor wireharness sensor bars,and ui control. Returning parts just in case needed. Office please reschedule client for soonest availability. ; ordrng 1 W11782457 (Control board) and 1 W11793909 (Ui panel) and 1 W10545923 (Drum) and 2 WP3387223 (Sensor bar)s and 1 WPW10298258 (Sensor harness)"

"Arrived on site. Replaced ice door assembly,powered unit on tested water dispenser passed,tested ice dispenser passed. Customer unavailable for signature. W11678832"

Arrived on site for Special Project S153EB. Verified pressure switch was clear. Wiring to drain good. Drain pump checks good. Replaced control board. Recalibrated. Ran automatic test cycle. Working as designed. Call complete. No leaks. W11607637

Arrived on site to replace the damaged console on range model KSGB900ESS3. Installed the new console (W10918635) after verifying it had no damage or blemishes. Ran function checks and confirmed all items worked as designed. Repair completed.

Arrived on site to repair previously diagnosed issue unit needs new moto and door switch. Found blower seized during repair Ordering part return visit 9/23 no one on site for signature ; ordrng 1 W11327190 (Blower wheel)

"Arrived on site for customer complaint of drain pump running constantly, I found issue with control. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11607637"

"Arrived on site for customer complaint of drain pump running constantly. Found issue with the control board, I replaced control, unit tested good. Part used w11607637."

"Arrived on site. Per customer unit will stop running items will start to defrost and water leaking from icemaker. At time of visit unit cooling correctly, checked freezer compartment no signs of leakage from icemaker or drain ordering a new control; ordrng 1 WPW10503278 (Control) and 1 W11024089 (Fan motor)"

WRS321SDHZ08 Arrived on site for a refrigerator not making ice. On arrival I tested temperature in FC it was 0 degrees great temperature. I ran a test on the icemaker and it has failed. I replaced the icemaker then tested product is working as its designed no water leaks visible from main water supply.

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived onsite for previously diagnosed part. I replaced the heater vent assembly and unit now looks as designed and operates as designed. Call complete. Installed W11676909 HEATER VENT ASSM.

"Arrived on site for a refrigerator model JFFCC72EHL03 to install previously diagnosed parts. The customer explained that he also was dealing with an issue with his ice clumping. I gained access to the the dispenser motor and found this shaft was in good condition. I replaced the dispenser motor (W10822606) and tested the unit. I still found that there the refrigerator would not attempt to dispensed ice. I checked all electrical connections at the user interface and dispenser motor and found all connections were tight. I tested the dispenser again. I heard a relay click on the control board, indicating it was trying to send voltage and the ice door open to allow the ice to come through. However, the ice dispenser motor would not activate. Ordering the door and controls for the return trip. The office will need to contact the customer about a return date due to an out of stock and special order item. ; ordrng 1 W11610988 (Left RC door) and 1 W11585971 (UI) and 1 W11664342 (Control)"

"Arrived on site to install previously diagnosed and ordered parts per previous technician. I removed and installed the motor assembly, heater, and vent. I reassembled the unit and tested. The unit is now operating as designed. No water leaks observed during service. W11416362 W11537778 W11649995"

"Arrived on site for a refrigerator model MFI2570FEZ05 that has lights out 8n the refrigerator section and no lights on the user interface. Inspected unit and work area. The customer advised that the whole machine is not working besides the freezer light. He advised that there are no fans or compressor running. He advised that after the previous repair that the unit was working fine up until this happened. I checked voltage at the wall and found proper voltage. I checked voltage at the control and verified a 124V at the control. I found no power going anywhere else, indicating a control related issue. A replaced the control (W11043763) and tested the unit in diagnostics. I found all portions of the machine work without killing the new control. The unit began to work and operate as designed. Call complete."

"Arrived on site to inspect dishwasher, not starting a cycle. Upon further inspection, the maintenance personnel advised that the dishwasher door strike was badly bent upward, and they corrected it, and the unit seemed to operate as designed. I found the unit door closed, and I opened it and reclosed it. The door is securing properly. I placed the unit in diagnostics showing error code F5E1-door stuck open. I cleared the code and continued with testing, and the unit is operating as designed with no error codes showing at the end of testing. I advised the maintenance personnel that the unit is operating as designed, and I see no damage to the unit. No water leaks observed during service, job completed."

"Arrived on site to diagnose range model WFES3030RS0 with front left element stuck on high. Tested the unit and confirmed the element stayed at max heat regardless of setting. I replaced the infinite switch W10857622 to fix the issue. After replacement, tested again and verified the element cycled properly and worked as designed. Repair completed."

"Arrived on site to diagnose range showing F2E1 error code. Entered diagnostics mode and confirmed stored F2E1 error, indicating a shorted keypad. Inspected unit and verified the issue with the control board. Removed and replaced the control board. Reassembled unit and tested by preheating oven to 350?F. Unit reached set temperature properly with no error codes. Unit is now operating as designed. Job complete."

"Arrived on site for unit not making ice properly. Inspected and found icemaker is cycling properly and ice box fan is working, however it is only harvesting small cubes. Found inadequate water fill into icemaker. Replaced icemaker dual valve. Unit is now functioning properly. No leaks present at this time. Job complete"

"Arrived on site to diagnose an ice machine model KUIX535HPS01 not producing much or any ice. Ran diagnostics and found water barely dripped into the reservoir. Repeated the test with the filter removed and saw the same result. Pulled the unit out and replaced the inlet valve W10897719 to resolve the issue. Noticed the supply hose had been slowly dripping, so I tightened the water line and added pictures of potential visible failure. Reinstalled the unit and tested it. Verified proper operation and fill. No water leaks remained at the end of service. Repair completed."

"Arrived on site to replace a defective compressor on a refrigerator model JFFCF72DKL04. Checked pressure before evacuating and found 0 high side pressure. Removed the dryer with tubing cutters and confirmed no pressure. Cut compressor lines due to suspected buildup and found backpressure at the condenser line. Once opened, trapped refrigerant released. Replaced the compressor and drier with W11506635, WPW10143759, W11557425. Vacuumed down the system and verified a good vacuum. Charged unit to spec with 55g. Started the unit, heard healthy compressor sounds, and felt the condenser line was hot. Unit began cooling immediately. Repair completed."

"Arrived on site for a dryer model MED7230HW3 not heating. Customer reported the unit tumbles but does not heat. Tested the unit and confirmed the issue. Checked voltage at the back and found proper readings of 124V, 124V, and 248V across. Accessed internal components and tested continuity on the heating element. Found the element open and replaced it with WP3387747. Verified all safety devices were functioning properly. Reassembled the dryer and tested on a timed dry, high heat cycle. Watched the unit tumble and heat as designed. Call complete."

"Arrived on site to replace inner basket. While removing inner basket the spanner nut and block were compromised. Replaced the basket, spanner nut, and block. Tested and unit is now functioning properly. No leaks present at this time. Job complete"

"Arrived onsite for unit needing door replaced. On arrival builder stated they have no open work orders for building 3, all have been completed. Job complete"

Arrived on site to repair previously diagnosed issue unit needs new console. Replaced console and tested. Unit is now functioning properly and as designed to job completed

"Arrived on site to diagnose dishwasher sparking.Tested the unit and traced the issue to the junction box. Found that during installation the black (hot) wire had been incorrectly connected to the ground wire, causing sparking. Inspected all wiring connections to ensure proper placement. Corrected the wiring by securing black to black (hot), white to white (neutral), and brown to brown (ground). Verified all connections were tight and properly secured. Restored power and tested the dishwasher. Unit powered on and ran through a test cycle without any sparking. Unit is operating as designed. Job complete."

"Arrived on site to replace the front leveling legs and the interior oven light. Removed the damaged front legs and installed new ones, ensuring the unit was properly leveled and stable. Accessed the oven cavity and replaced the interior light bulb assembly. After replacement, tested the unit by turning on the oven light and confirmed it is illuminating properly. Verified the oven is leveled and secure. Unit is working as designed. Job complete."

Arrived on site to diagnose dryer not heating. Customer reported the timer was advancing only on the no heat/air dry setting. Tested unit and confirmed the issue. Verified unit was receiving proper voltage from the outlet with no voltage drop. Inspected components and found the timer not sending power to the heating circuit. Replaced the defective timer with a new one. Tested unit in both Auto Dry and Time Dry cycles. Verified the heater is engaging properly on both low and high heat settings. Unit is operating as designed. Job complete.

"Arrived on site to install new inner door on dishwasher WDT730PAHZ0. Replaced both the inner door and vent assemblies WPW10469574, and W11174980. Tested unit with new door and did not see any leaks present after repair. Found console was cracked / split on the left side, ans the door seal folded and in need of replacement. Ordered a new console and door seal. Return visit set for 9/25.; ordrng 1 W11367678 (Console) and 1 W11213719 (Door seal)"

"Arrived on site to inspect the dishwasher for not drying properly and for the display not functioning. Tested the unit and found the console not responding correctly, with no cycle indicators showing. Further inspection revealed the control board is not sending proper signals and the heating element has failed and is reading open. Ordering a new console, control board, and heating element. Office will contact customer to reschedule once parts are available.; ordrng 1 99003411 (White console) and 1 W10111822 (Board) and 1 99002973 (Heating element)"

"WTW7500GW0 Arrived on site from previous visit to install parts. I installed stator,clutch, slider,and the rotor calibrated then tested product is working as its designed no water leaks visible from main water supply."

Arrived on site first unit making noises. During inspection tunit sounded normal however maintenance says its noisy then his and tenat thinks so as well. Sound vibration from metal on metal ordering sound pads to lighten the sound up.; ordrng 3 W11113654 (Sound pads)s

Arrived on site for unit drain pump constantly running. Ran diagnostics and found stored error F3 E1 pressure system failure. Replaced control under s code S153EB unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit not draining. Upon arrival found unit unplugged and water inside plugged unit back out and canceled out last cycle. After canceling unit drained immediately removing all water inspected wire harness at pump checked out just fine not broken. Re calibrated unit and ran test cycle multiple times. Spoke with customer on what she was washing when unit stopped and was acting weird customer informed me 2 blankets and a sheet. Informed customer on how to properly load bigger items such as sheets and blankets inside unit and to not overload as well. Advised customer with this machine bigger items such as big blankets should be washed in a commercial unit. No leaks present at this time job completed

Arrived on site for particals inside water at dispenser. Inspected unit found very little debris coming from water dispenser. Removed supply line at back and filled a gallon bucket multiple times and found debris coming from angel stop. Debris is coming from plumbing . Called safety documented my findings received sr#7742397613 job completed; ordrng 1 1 (1)

Arrived on site for microwave not heating. Maintenance escorted me to unit very large dog inside not locked up or crated could not access. Office to coordinate with tenant on return visit to have dog put away. Office to reschedule ; snapped 1 QuickPics

"Arrived on site to replace sump and motor assembly. Pulled the dishwasher out from the cabinet to gain access to the bottom of the unit. Disconnected and removed the old sump and motor assembly. Installed new sump and motor assembly, ensuring all connections were properly secured. Reinstalled the unit back into the cabinet and reconnected water and power supply. Ran a full diagnostic and wash cycle to test operation. Verified the unit is filling, washing, draining, and heating properly. Checked all water connections and sump areano leaks present at this time. Unit is working as designed. Job complete."

Arrived on site for unitdoor not latching . Upon arrival maintenance escorted me to unit found dog not linked inside of cage or put away in separate room. Office will need to coordinate with tenant to have dog put up or be home on return visit. Office to reschedule ; snapped 1 QuickPics

WFES3030RS0 Arrived on site for a range with nothing working. On arrival I verified that the range is tripping the breaker. I asked client if the home builder replaced the breaker they said no . I recommend client to contact the gfci breaker company for a solution on the breaker. Also I strongly recommend client to contact the home builder to replace the gfci breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.89 with all burners on high and oven on it was 37.26. I checked polarity and voltage readings were correct product works as it's designed. No parts used. Client stated that she is going back to work after I finish. I recommend client to preheat oven for one hour when she gets back home. Calling whirlpool tech support Sr # 7740871732 same as last time whirlpool documented it .

"Arrived to 7212 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

WDT540HAMZ0 Arrived on site for a dishwasher not cleaning dishes. On arrival client stated dishes were coming out wet. Further inspection I found error code F7E1 no heat . I took amp draw no readings. I removed heater then tested it had open line a failed heater. I replaced the heater then tested product is working as its designed no water leaks visible from main water supply.

"Arrived to unit 6208 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site for unit not un responsive. Unit is stacked unit me to take unit down to inspect. Removed top and found control led light not on control has failed. Unit will need a new control. Ordering part office to reschedule and schedule for 2 men since unit is stacked; ordrng 1 W11549931

Arrived for control not responsive. Found error code f2 e1 stored control failure. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit not heating. Inspected unit and found diode had failed. Replaced diode and tested. Unit is now functioning properly and as designed to job completed

WFES3030RS0 Arrived on site for a range not working. On arrival I verified the issue range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.53 and with all burners on high and oven on it was 38.04. I checked polarity and voltage readings were correct product works as it's designed no parts used. I recommend client to contact gfci breaker company for information on correct gfci breaker. Also recommend client to contact home builder to replace the gfci breaker. I told client to leave oven on for one hour. I'm calling whirlpool safety Sr #7742391919

WTW6157PW0 Arrived on site for a washer not completing cycles. On arrival client stated it doesn't matter what cycle it's on it doesn't complete the cycle also fabric softener is left at the end. I calibrated then I tested on quick wash and I noticed that the cold water valve to clients home wasn't turned on all the way. Cold water was just just trickling. I turned the water all the way on and tested again on quick wash until cycle ended. Product is working as its designed no parts used no water leaks.

Arrived onsite for WTW4855HW3 continuousndrain. Verified failure f3e1. repaired washing machine with control W11607637. Tested and calibrated. Unit is now operating as designed. No leaks detected at time of service.

"Arrived on site for drain pump continuously running. Upon arrival, was able to bypass continuous draining and found F3E1 pressure sensor fault. Ran diagnostics and all other components work as designed. Unit is in garage however control board replacement is a quick fix. Confirmed with Parts Thread part is available to next availability. No parts replaced. No water leak detected at this time. Customer agreed to reschedule Sept 23rd ; schdld next appmnt for 9/23 TUE !"

Arrived onsite for freezing issue. I found gaps in the top and bottom of the FZ door allowing moisture to enter and freeze up. I heated the gasket and formed it to where it seals. Advised customer to not open the door for atleast two hours so the gasket can cool and hold. No issues with function of Freezer. No leaks. Call complete. No parts installed.

"Arrived to unit 445 for dryer not drying. Upon arrival, found motor running but blower wheel not spinning. Proceeded to inspect motor and found small belt detached from the pulley. Upon closer inspection, found elastic band binding on the belt. Informed tenant and advised to use mesh bag for small clothing items. Customer agreed. Unit is functioning as designed. No parts needed"

"Arrived onsite WED4815EW1 dryer door, not latching. Repaired door by adjusting existing strike. No parts. Unit now operating as designed. Advised customer on repair."

"Arrived onsite for model KDTM404KBS0 Dishwasher for no power. I found the power switch located on the wall turned off. Flipped the switch and unit powered on. I ran the unit and found it to fill but no spray occurring. I accessed error codes and found a F7E1 motor failure present. In order to do further testing a new pump replacement is needed. I will also order a OWI sensor as it popped up an error on it aswell. Ordering W11416362 Pump and motor and W11410464 OWI. RS for Tuesday, September 18, 2025. No parts installed. No leaks sighted during time of service.; ordrng 1 W11416362 (Pump and motor) and 1 W11410464 (OWI)"

Arrived on site for oven not functioning. Cooktop works but oven will not heat. Inspected unit and found broken igniter coil. Replace igniter and tested. Unit is now functioning properly. Job complete.

"Arrived on site on for unit not starting. Upon arrival, found some of the buttons on the control was not operating. Proceeded to replace W11683480 control. Ran diagnostics and passed with no issues. No water leaks detected at this time."

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for water leaking from ice compartment. Found water droplets on oce room door,checked icemaker area noise leaks,replaced ice chute plate,ice room door and right side fresh food gasket checked door seals good. W10407212,wpw10549590,w11551762"

"Arrived on site for customer complaint of dryer stopping after a few minutes. I found no error codes in the dryer, I ran a load of damp towels on a sensor cycle. Unit shut off after 3-4 minutes. I replaced thermistor, ran a test cycle with damp towels, unit tested good. If problem continues. Will need moisture strips, and CCU. Part used wp8577274"

"Arrived on site for customer complaint of broken agitator pieces and clothing stuck underneath. I replaced agitator, unit tested good. Part used w11550891"

"Arrived on site for customer complaint of noise issue. Found repair kit was needed, I replaced repair kit, unit tested good. Part used 4392067"

"Arrived on site for customer complaint of unit making noise, found fill tube out of place causing water to leak onto evaporator fan. I adjusted fill tube and cleaned ice build up around fan, unit tested good."

"Arrived on site for customer complaint of unit not starting or draining, found issue with control board. Proper power getting to unit, but not able to access diagnostic mode or any other functions. Control board to be replaced under S153EB. ; ordrng 1 Cnote (Office to reschedule) and 1 W10919003 (Pump)"

"Arrived on site to inspect unit for water leaking concerns. Customer stated that water intermittently leaks from the front of the unit. Upon testing, found ice accumulation forming on the bottom of the freezer compartment. Further inspection revealed the drain tube was frozen and clogged, preventing proper water drainage. Removed ice buildup and cleared restriction from the drain tube. Verified repair by pouring water into the drain and confirming proper water flow through the system. Unit is now operating as designed. Job complete."

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for microwave not working, found lower switch in wrong g position. Repositioned lower switch. Repaired wiring left on previous visit. Verified operarion. Unit now working as designed. Call complete."

"Arrived on site to inspect unit for reported squeaking noise. Customer demonstrated condition, squeak present at cycle start. Gained access to internal components and identified seized idler pulley. Replaced roller bearings, idler pulley, and drive belt using repair kit (4392065). Reassembled and tested operation. Verified smooth drum rotation and confirmed all abnormal noises eliminated. Unit is now running as designed, no gas leak detected, job complete."

"Arrived on site for washer not going through cycles. Dryer working fine. Entered diagnsotics and found f5e2, f5e3, f7e6. Cleared and ran automatic test. All components pass. Went into individual test and test lock several times. Test both motor speeds. Unit responding properly. No failures found. Customer asked to stop as they are heading to doctors appointment. Advised of findings. Advised make sure nothing is blocking or got into latch area. Call complete"

"Arrived on site to inspect unit for no water or ice dispensing. Customer reported intermittent noise and loss of dispenser function. Inspection confirmed ice bin empty and ice maker in the off position. No abnormal noises present during testing. Activated dispenser, verified water valve energizing with no water flow. Inspection of supply revealed shut-off valve in closed position. Opened valve and retested, water is now dispensing properly. Advised customer to record any future noise occurrence and contact office for follow-up if condition returns. At this time unit is operating as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for a wall oven model KOEC530PSS01 with issues of the microwave turntable not turning and the oven door not closing completely. Customer reported the turntable works only when pressing the on/off button and mentioned the door was previously serviced by another company, leaving slight play on the left side. Checked settings and found the turntable option turned off. Switched it back on, tested the microwave, and confirmed it heated and turned as designed. Inspected the oven door, noted hinges and receivers in good condition, but found a 1mm to 2mm gap on the left side. Ran a broil cycle at 550?F and felt no heat escape. Contacted Whirlpool Techline, spoke to Austin SR # 7742424141, who advised that slight play is normal for this model due to hinge design. He confirmed the unit operates within specs since no heat escapes and advised no repair at this time. Call complete."

House code 1259. Customer not home but allowed entrance. Arrived on site for refrigerator not dispensing water or making ice. Tested and confirmed water valve activating but no water coming through. Found water behind the fridge was turned off. Turned kn and verified operation. Ran ice maker test and it passed. Tested icemaker valve and water now comes in. Call complete.

"Arrived on-site to inspect the unit for operational issues. Customer reported that the dishwasher only starts after being unplugged and plugged back in. Tested the unit and was able to enter diagnostic mode. During the diagnostic cycle, opened the door and observed that the wash motor continued to run with the door open, indicating that the latch is not disengaging as designed. Based on testing, determined that the unit has a faulty door latch. To ensure proper repair and reliable operation, I recommend replacing both the latch and the main control board. Parts will be ordered, and the unit will be re-evaluated after replacement. Rescheduled for 9/24; ordrng 1 WPW10653840 (Latch)"

"Arrived on site to test unit for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect unit for pump running continuously. Upon arrival customer reported pump doesnt run continuously, lid would not lock and cycle could not be initiated. Attempted to enter service mode, found control unresponsive. Verified no incoming voltage to unit. Inspected electrical supply and found breaker tripped. Reset breaker and retested, control responsive. Entered service mode, no stored error codes present. Initiated test cycle, all components energized and functioned within spec. Ran normal cycle, verified lid latch engagement and full cycle progression. No leaks observed, no parts installed. Unit is now running as designed, job complete."

"Arrived on site to inspect refrigerator ice maker not producing ice properly. Upon further inspection, I tested temps in the FC=8 degrees. I found a small amount of ice in the bin and ice forming in the ice maker tray. Following Service Pointer W11738632 for low or no ice production and service pointer W11770836 testing the optics, I found the receiver LED is not flashing and ice maker not harvesting. I tested voltage at the emitter and receiver boards and found 120V at both. Per the service pointer, I removed and replaced the emitter/-receiver boards and retested. The boards are communicating now, but the ice maker continues to fail. I removed and replaced the ice maker and retested, and the unit is operating as designed. No water leaks observed during service, job completed. W11629974, W11735839"

Arrived on site to new build home. Checked range and verified all cooktop burners working properly. Ran test on both ovens. Both ovens working properly. Heated to proper temperature. They never reset. Unit working as designed. Call complete.

Arrived onsite for unit making noise. Found noise discribed was the drain pump running. Ran diagnostic and found pressure system failure f3e1. Per service pointer need to replace the control under Scode s153eb. Replaced control and tested. Unit is now functioning properly. Job complete.

"Arrived on site to inspect unit for reported leak. Customer stated water was leaking from the front door and identified missing rubber material on the bellow. Performed inspection and confirmed bellow torn, compromising door seal integrity and resulting in water leakage. Removed and replaced bellow (W11384425). Filled unit to maximum water level, no leaks observed. Verified all functions operating within manufacturer spec. Unit is now running as designed, no leaks detected, job complete."

"Arrived on-site to test unit for not operating properly. Customer stated that when the dryer attempted to start, the unit produced a rumbling noise for approximately 20 seconds and then shut off. Attempted to rotate the basket manually and found it would not spin freely. Disassembled the dryer for further inspection and determined that during shipping, the motor mount bearings had shifted, causing the motor to slip out of alignment and seize. Due to the faulty motor, the unit was unable to operate as designed. Replaced the motor, reassembled the unit, and tested operation. The dryer is now running properly as designed. Job complete. Installed 279827"

"Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit is making a loud grinding noise. I placed the unit in diagnostics and tested, and when the unit was to agitate and spin, I could hear a loud electrical buzzing noise. I tilted the unit back and found capacitor oil on the pulley shield, pulley, belt, and capacitor. I advised the customer of my findings and am ordering the capacitor and scheduled return service for 09/24/25. Unit was left unplugged for safety. No water leaks were observed during service. ; ordrng 1 W11395618 (Capacitor)"

Arrived on site for washer coming on by itself. Found dispatched as wrong modle number . Found u it is stuck in drain mode . Ran diagnostics got pressure sensor error. Ordering control per sp . No water leaks detected at time of service. Call to set return ; ordrng 1 W11607637 (Control)

"Arrived on site for buzzing noise. Powered unit on buzzing noise and compressor shuts off,pierced system found no refrigerant in system found small trace of oil on evaporator ordering a new evaporator ; ordrng 1 W11578004 (Evaporator)"

"Arrivec on site for refrigerator not dispensing water. On arrival confirmed issue and found WP12575501 Switch, limit broken with no continuity. I then bypassed switch and found valve still failing. I installed wpw10420083 and found it no leaking but im ordering switch and rescheduled customer for 09-23-25; ordrng 1 WP12575501 (Switch)"

"Arrived on site , replaced control W11607637. Ran calibration and diagnostics test wash. All checking g normal. No water leaks detected at time of service. Job complete"

"Arrived on site for cooling issue. At time of visit customer powered unit off,per customer loud noise from air flow vents going to ice room compartment and stopped freezing. Gained access to freezer evaporator found excessive amount of water in freezer compartment, ohmed heater passed checked continuity through harness failed. Replaced harness powered unit on frost forming on evaporator uploaded pic. Reassembled unit checked air flow good. W11614809"

"Arrived on site for dishes remaining dirty. Upon arrival, ran diagnostics and get error code F4-E3 wash motor not operating. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete"