Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8244 customer reviews

Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and set washer into diagnostic cycle and found motor will not turn, capacitor is visibly broken and after replacing all function has returned. No water leaks from connections at time of service, job complete"

Near Trautwein Rd, Austin, TX 78737
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Attempted arrival. I contacted the building manager and the construction crew was out for the day. ; schdld next appmnt for 1/7 MON !

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job to replace evap cover. After removing cover found ice still on evap remove ice and replace cover. Move thermistor to correct position and test air flow. No leaks detected at time of service.

Near Summit Loop, Wimberley, TX 78676
Leonardo C.

Leonardo C.

OVEN GE JTP20S0F1SS Arrived on site to test unit for oven not heating. Test unit and found bad bake element. Will need to order new bake element WB44T10018 rescheduled for Monday 1/7 ; ordrng 1 WB44T10018 (BAKE ELEMENT )

Near Emerald Oaks Dr, Austin, TX 78739
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.

Near Waterford Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.

Near Waterford Grace, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.

Near Waterford Grace, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSP48QKS00 "Arrived on site to replace ice door kit and defrost water line, I replaced ice door kit and defrosted water line, unit tested good."

Near Quinn Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSC36FTS00 "Arrived on site ,replaced control board . No water leaks detected at time of service . Job complete ."

Near Congress Ave, Austin, TX 78701
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site ,replaced thermal fuse . Preheated both ovens same time . All checks good . Job complete ."

Near Texas Plume Rd, Austin, TX 78759
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4950XW3 "Arrived on sote for no spin, ran dia, found actuator failed , R&R actuator and Testd good no leaks on site Actuator-

Near Little Elm Trail, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site and found gap in freezer door gasket allowing icebuild up. Used heat gun to correct all gaskets. Unit is now operating as designed.

Near Delorio St, Manor, TX 78653
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCE97US0HS00 Arrived on site and found unit had turned on the center burner after a power surge. Inevent ofcall back. Order electronics.; ordrng 1 W11115991 (CONTROL)

Near US-79, Hutto, TX 78634
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete

Near Village Top, Canyon Lake, TX 78133
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete

Near Village Top, Canyon Lake, TX 78133
Diego G.

Diego G.

ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete

Near Village Top, Canyon Lake, TX 78133
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and corrected lighting issue by replacing the control. All checks good. Unit is now operating as designed.

Near Caterina Cove, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dispensing complaints. Found dispense functioning. Actual issue is a no wash no dry. Ran the not and confirmed unit was not washing, no was it running the heater, unit will need pump and motor and control to complete. No leaks on site ; ordrng 1 W11087206 (CONTROL) and 1 W11087376 (PUMP AND MOTOR)"

Near Ida Grove Lane, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4800XQ2 "arrived on site to inspect washer basket coming off suspension. Upon further inspection, I opened the lid and found the basket leaning to the back left side. I found that the suspension rod had jumped out of the suspension ball causing the basket to bang around in the chassis. I tilted the unit back to inspect underneath and found some oil residue on the pulley shield. I opened the top panel and removed the tub ring, washplate and basket then tilted the unit back and removed and replaced the gearcase. I removed and replaced the suspension and put the unit back together and calibrated the unit. After calibration, I placed the unit in diagnostics and tested. The unit operated as designed with no error codes showing. I placed the unit in manual test mode and tested high agitation and high spin. The unit performed as designed. No water leaks observed during service, job completed."

Near N Creek Blvd, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWB725BW0 "arrived on site to inspect washer making noises. Upon further inspection, the customer provided a video of the unit making noises. The video showed the unit in agitate/wash model and was making a loud metal on metal noise as if it were banging against something in the back right corner and front left corner. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. The unit did not make seal noises. I placed the unit in manual test mode and tested agitate and high speed spin. During agitate without water in the tub, the unit agitated two times and stopped and showed OL on the display. I filled the tub with water and put it in agitate mode again and no issues. I drained the water and tilted the unit back to inspect the rotor/stator and all was good. I put the unit back down and went to pull the washplate and found it badly loose. I went to remove the bolt and did not have to

Near Silver Creek Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to replace compressor and filter dryer for refrigerator. Replaced both parts and insured unit held vacuum. Charged unit with manufactures recommended amount of refrigerant and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Dessau Rd, Austin, TX 78754
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace UIB panel and cover, I replaced cover, found panel was not correctly packed. Ordering new panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PARTS RESEARCH FOR CORRECT COLOR AND CORRECT CONNECTIONS) and 1 W10761088 (cntrl-elec)"

Near Tellus St, Lakeway, TX 78734
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDF540PADM3 "WDF540PADM3 Arrived to inspect breaker tripping. I found the unit with the breaker tripped and reset and tested. There were no stored error codes and the unit operated in service test mode. I did find several questionable spots on the heating element and elected to replace it. Operational test good, no leaks observed during service."

Near Westinghouse Rd, Georgetown, TX 78626
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "WRF993FIFM00 Arrived to inspect cooling issue. The customer said the fc only reached correct temperature once and then several days after, the rc got well below freezing. I isolated the evaporators, removed and reinstalled the fc cap tube and monitored through multiple service modes. The three way valve appeared to not fully shut on several of the tests and then showed heavy restriction with normal system plumbing and isolation to the three way valve. Office to order three way valve and set service for sealed system repair, including oil-free gauges. No water connections to unit.; ordrng 1 CNOTES (OIL FREE GAUGES ) and 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1 W10865727 (valve)"

Near Robin Hood Rd, Leander, TX 78645
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for the unit is not cooling in the refrigerator section. Found the unit is freezing over the evaporator in the ff section. Replaced the ff evaporator cover and control per service pointer. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service. S27311

Near Shaw Rd, Temple, TX 76501
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no ice production since last repair. Found E2 error code was still saved in diagnostic mode, error code was never cleared. Once I cleared the error code I put unit back into diagnostic mode and ran ice maker harvest. Unit tested good."

Near Maulding Pass, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice . Ran diagnostics , IM checked good , and valve is actuating , but no water is going thru door . Checked continuity as well as owned out door heaters. All readings checked bad. Ordering door freezer .no water leaks detected at time of service .please call to set return visit . ; ordrng 1 LW11026425 (FREEZER DOOR SS)"

Near S 2nd St, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on job for complaints of freezer not cooling. Freezer working normal today. Called TEC line they recommend replacement of WPW10769076 panel because she has had issue with lights as well.

Near Bluffview Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFC7500VW1 "Arrived on site and inspected washer and found error code for CCU communication failure to UI, could not get washer to enter a diagnostic cycle. Washer will begin a drain and spin cycle and found basket is eccentric while spinning, tub bearing is starting to fail. Drain pump is running properly. In order to ensure repair would need to rebuild the entire tub and basket assembly, replace control board and control panel. 2 technicians would be needed and labor for three hours due to the spacing in the home and location of connections. Currently washer is not leaking. Attempting repair is not recommended."

Near S Lakeshore Blvd, Austin, TX 78741
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived on job for complaints of filter door fell off and lights blinking. Replaced top light in refrigerator and put door back on. No leaks detected at time of service

Near Western Dr, Kyle, TX 78640
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519FS0 WMH32519FS0 Arrived to instal previously diagnosed and ordered part. I verified good condition of the replacement door and removed and replaced it. I verified correct operation.

Near Paint Creek Lane, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Found damaged on right side of door. Opened box and found new door damaged. Will order new door W11173813 rescheduled for Tuesday per customers request afternoon appointment if possible. ; ordrng 1 W11173813 (DOOR STAINLESS)

Near Bridgestone Way, Buda, TX 78610
Clif L.

Clif L.

ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site to install a door panel, Campbell, and nameplate for ice machine. Door panel homeowner received was scratched prior to me removing it from box. Re-ordering door panel and office to reschedule appointment once panel is received and inspected.; ordrng 1 W11172797 (PANEL (SS))"

Near Cavileer Ave, Austin, TX 78757
James C.

James C.

REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site and installed new ice maker kit. Tested for proper operation and found ice maker now working properly. Instructed customer to throw out the first few batches before using ice from unit. Job complete

Near Overlook Bend, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site and installed in line pressure regulator diagnosed on previous visit requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete"

Near Budley S Degroot Ln, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to install parts ordered by previous technician. More parts are needed to do this repair as coupling and motor cannot be separated. The divider will have to be replaced with the motor and the coupling.; ordrng 1 WPW10309864 (divider)

Near E Johnson St, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect no cool in refrigerator. Upon further inspection, using my multimeter, I placed my thermal lead in the bottom of the rc section to test temps. My temp reading was 42 degrees but the unit was set on 33 degrees. The fc section temp was 9 degrees on a setting of 0 degrees. I opened the crisper drawer and removed the drawer and found a large block of ice on the rc section Evap cover. I then looked in fc section and found a large block of ice on the fc evap cover. When I closed the fc door, I found a large gap in the upper left corner of the fc door gasket. I advised the customer of my findings and asked that she sign a Waiver of Damages when defrosting the refrigerator. I explained that they would need to unplug the unit at least 48 hours before the scheduled return service on 01/07/19 and to place towels around the unit to protect the baseboards. The customer agreed and signed the waiver. I am ordering an fc door gasket ad wi

Near Deer Run St, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER MAYTAG MED6400TQ0 Arrived on job for complaints of not starting. Ran diagnostics and got f01 code control failed.

Near Oregon St, San Marcos, TX 78666
Joseph C.

Joseph C.

DRYER MAYTAG MEDB755DW2 "Arrived on site for “no heat” complaint. Inspected unit and found high limit thermostat blown, due to blocked venting. Removed and replaced thermostat. Removed blockage. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Sunflower Dr, Austin, TX 78719
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site and found detergent dispenser valve is jammed/stuck open , cleared o ring and it will now flow properly. Ran a diagnostic cycle and all functions are operating properly and no water leaks detected at time of service, job complete."

Near Titania St, Austin, TX 78741
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found icemaker arm is loose and ice maker is running constantly and overfilling. Corrected icemaker and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Arboles Cir, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for customer complaint of unit not washing dishes, found faulty wash motor, I replaced wash pump & motor, unit tested good."

Near Gunnison Turn Cove, Austin, TX 78738
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for “top rack coming out, when door opens” complaint. Inspected unit and found rear wheels holding back of unit up. Removed wheels. Unit is performing as designed. No leaks detected, at time of service."

Near Lehigh Dr, Austin, TX 78723
Scott  M.

Scott M.

REFRIGERATOR GE GSE23GSKJCSS "Arrived on site for no cool . Compressor not coming on . Replaced inverter , compressor sill now coming on . Checked and found bad voltage off mother board . Ordering board and compressor . Call to set return visit .; ordrng 1 WR55X29772 (CONTROL BOARD ) and 1 WR87X24135 (cu1 compressor servi)"

Near E 6th St, Austin, TX 78702
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW915YW00 "Arrived on site for “unit ripping clothes” complaint. Inspected unit and could find no issues, other than bellow sitting a little crooked, relative to the tub drain holes. Unit is performing as designed, otherwise. No leaks detected, at time of service. Service fee applies. $99.99(FL100). CC on file."

Near Mueller Blvd, Austin, TX 78723
Dona W.

Dona W.

OVEN WHIRLPOOL WFG550S0HZ0 "Arrived on site for noise when not in use. Upon arrival customer stated that unit had not been making noise any longer but wanted to have it checked out. Started unit, preheated oven no abnormal noises. Ran cooktop all burners checked good. Was not able to duplicate noise. No gas leaks at time of service. All operations check good."

Near Hereford, TX 79045
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived to install previously ordered parts. Upon checking the compressor for amp draw it was determined that .2 amps was what the compressor was drawing, which was not enough amps to run the compressor. This issue was discovered upon returning to the call. Office to order:W10836706 evaporator, WPW10507886 compressor. TJ90SF8404 access vlv, WPW10143759 uv drier, W11263188 control, WPW10384183 thermistor. Office to reschedule with customer.NEEDS MORE WORK; ordrng 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (EVAPORATOR ) and 1 W11263188 (CONTROL ) and 1 WPW10143759 (UV DRIER) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10507886 (COMPRESSOR )"

Near John Rd, Killeen, TX 76543
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for no operation and condition. Found unit to be totally in operable. Found that the outlet on the X ternal drain pump that the ice machine plugs into had no power to it. Drain pump has failed. Replaced pump. Operations are now normal. Water connections are dry.

Near Twilight Ln, Horseshoe Bay, TX 78657
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site to replace gear case for washer. Replaced gear case and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Dorset Dr, Austin, TX 78753
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and used pad to dampen sound of microwave flap. And also adjusted door for better straightness. All else checks good.

Near Theodore Roosevelt St, Manor, TX 78653
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of ice machine over producing ice, found faulty bin thermistor, I replaced bin thermistor, unit tested good."

Near Flagler Dr, Austin, TX 78738
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for gasket failing again . Found nothing wrong with gasket , customer was concerned about where gasket ends connect . Showed customer on new gasket that it’s normal . No gas leaks detected at time of service . Job complete ."

Near Chelsea Moor, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT111SFDW0 "Arrived on site for freezer door staying open, found door not bolted on correct holes. Corrected bolts and Testd good"

Near Amiata Cove, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706EBS01 KRMF706EBS01 Arrived to instal part. I removed and replaced the faulty dispenser trim and tested. Moisture and door issues from prior service were corrected. No leaks observed during service.

Near Fannin Battleground Lane, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for no ice condition. Found that the freezer compartment temperature was 3°. Found that the icemaker had a stalled motor. Replaced ice maker and the new icemaker cycle properly. All water connections are dry.

Near Settlers Ridge, Bertram, TX 78605
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on sote for broken dispenser . Replaced dispenser and tests good, no leaks on site"

Near Ranch Trails, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, the customer advised that she is having to dry clothes at least two times just to get her clothes dry. Using a dryer vent test kit I had on my service van, I tested the airflow from the unit. After two unsuccessful tests, I advised the customer that the venting needs to be checked. I opened the top panel and turned the unit on and did not see the element come on. Using my multimeter, I verified ohms to the element and fuse and found that the cutoffs were open. I removed and replaced the cutoffs and tested the unit again and this time the unit operated as designed. I advised the customer to contact the apartment manager or maintenance and let them know that the venting needs to be checked. I left the vent test connected inside the unit for the customer to show the apartment representative that the airflow is not good. No lint observed during service, job completed."

Near Bagdad Rd, Cedar Park, TX 78613
James C.

James C.

WINE COOLER KITCHENAID KUBR204ESB Arrived on site and tested operation. I found the auto light sensor still had the protective cover on on it. I removed the cover and tested. Instructed customer on operation of the auto light feature. Unit tests good. Job complete

Near Lone Mountain Pass, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2430WS00 Arrived on site to test unit for turntable not working. Test unit and found bad turntable motor. Replaced motor. Test unit after replaced motor and motor turning correctly job complete

Near Tamranae Ct, Austin, TX 78746
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KSSC42QTS03 Arrived onsite to replace the previous diagnosed parts. I replaced the air baffle. I found the old baffle stuck partially open. I found the wrong thermistor in the bag. The part number sent matches the part number in the parts breakdown. Ordering C-NOTES.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR THE FC THERMISTOR. SENDING PICS TO PARTS. THE OFFICE NEEDS TO CALL THE CUSTOMER BEFORE MAKING A 3RD TRIP TO SEE IF THE AIR-BAFFLE SOLVED THE ISSUE SINCE I FOUND IT STUCK ONLY PARTIALLY OPEN. IF IT CORRECTED IT THE OFFICE NEEDS TO COLLECT FOR THE AIR BAFFLE AND LABOR QUOTED BY CL.)

Near SANTALUZ Path, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for not draining. Test unit and found bad drain pump. Replaced drain pump test unit and found wash motor not working. Unit filling with water but unit not spraying water. Will need to order new sump and motor. Ordering new sump and motor W11085683 reschedule for Monday ; ordrng 1 W11085683 (SUMP AND MOTOR)

Near Charles Ave, Austin, TX 78746
Thomas L.

Thomas L.

OVEN WHIRLPOOL JJW2430DP01 arrived on site for light turning on by it self. Contacted the manufacture technical assistance phone and spoke with Bruce. He informed me of service pointer W1151040 which informs the technician that there is a problem with software. This service pointer does not come up in service matters when you enter this model number. The service charge your instruction to replace the control board. The new control board has a new software. I was also informed to order this exclusively from the manufacture and not for a party.Bruce14.00.00 lowerW112510407723819030 is SR number.; ordrng 1 SEENOTES (PARTS FROM FACTORY ONLY) and 1 W11179310 (FROM FACTORY ONLY) and 1 W11236887 (FROM FACTORY ONLY)

Near Gillespie Ct, Horseshoe Bay, TX 78657
Lou S.

Lou S.

OVEN KITCHENAID KODE500ESS03 "arrived on site to inspect oven door gasket. Upon further inspection, I found that the rope right corner of the gasket pins would not stay secured. I removed and replaced the gasket and tested the unit. Unit operated as designed. Job completed."

Near Angel Springs Dr, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. Unit igniting but not even. Customer stated it takes a few time to even get unit to lite sometimes. Found igniter to show signs of wear and is not only sparking in housing. Installed new igniter and tested operation. Unit working properly. Job complete

Near Barlow Dr, Liberty Hill, TX 78642
Jerry C.

Jerry C.

WASHER MAYTAG WTW7040DW2 WTW7040DW2 Arrived to inspect noise. I found the gear case emitted a very loud roar during any spin functions. I removed and replaced the gear case and calibrated. I tested within manual and automatic service modes and normal operation was restored. No leaks observed during service.

Near Link Rd, Lago Vista, TX 78645
Steve C.

Steve C.

WASHER MAYTAG MFW9700SQ1 Arrived on site to replace the flow meter and bellow due unit not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near N 30th St, Waco, TX 76710
Scott  M.

Scott M.

DRYER MAYTAG MEDB835DW4 "Arrived on site for dead dryer . Found outlet is burned and melted , getting full voltage thru one terminal leg. Will need to have an electrician replace outlet . Also recommend changing 3 prong cord changed . No lint build up at time of service . Job complete ."

Near Southwood Rd, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure on RC evaporator as well as almost complete no cool in the freezer. Unit is not cycling properly and every time I put unit into diagnostics unit would completely power cycle and reset. Was not able to run any test through diagnostics at this time. Defrost failure caused by user interface miscommunication with RC evaporator and RC temperature sensors. Power cycling most likely caused by pantry control. Sensor harness, user interface, and pantry control will need to be replaced to complete repairs. Advised homeowner on possible other failures due to electrical short. Homeowner want to contact whirlpool prior to proceeding with repairs due to age of unit.

Near Morrow St, Austin, TX 78757
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and demonstrated poor airflow coming as a result of the vent being inadequate. Advised accordingly. All else with unit checks good.

Near New Meister Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “clothes not washing” complaint. Inspected unit and found washplate stripped, due to coins getting caught between washplate and basket. Cleared out coins and removed and replaced washplate. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Gardner Rd, Austin, TX 78721
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for no power. Test unit and found unit not turning on. Test unit by checking junction and found wire nut melted on black wire. Replaced wire nut test unit and unit getting power at this time job complete

Near Oak Grove Rd, Buda, TX 78610
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GX5SHDXVB01 Arrived on site for no cool condition. Found that the compressor was shutting off and on. Found that the starting device for the compressor had failed. Replace device and unit now starts properly. All water connections are dry.

Near Co Rd 202, Burnet, TX 78611
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HS1 Arrived on site and tested operation. Found turn table motor not running and no voltage to motor. Installed new control and still no operation. Installed new motor and found the the harness has melted together causing no voltage to turntable. Unit will need new harness to complete repair. ; ordrng 1 W11219759 (HARNESS)

Near Ringstaff Rd, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived to inspect unit not cooling and PO error code. I determined it was a problem with the main control board. I removed and replaced the control board and unit tested as designed.

Near S Clear Creek Rd, Killeen, TX 76549
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced harness . Still pantry control . Too late to call tech line . Send Sr tech to look at unit . No water leaks detected ; saved tckt

Near Harrogate Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for not washing. Test unit and found bad wash motor removed motor installed new motor and found it was wrong sump and motor. Ordering new sump and motor WPW10671941 and control board W10854231. Reschedule for Monday ; ordrng 1 W10854231 (CONTROL BOARD ) and 1 WPW10671941 (SUMP AND MOTOR)

Near Brezza Lane, Austin, TX 78748
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on sote for unit not holding temp. Upon inspection found therm punched between EVAP and cover, replaced therm and test good. No water hooked up"

Near Amiata Cove, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for the refrigerator frosting in the FC. I found the door gasket not sealing on the top and right side. I removed all the frost and ice build up. I sealed a large gap between the chassis and liner in the RC and FC at the center mullion using factory approved sealant. I heated the gasket so it would return to its normal shape. I tested the unit and the door seal is good all the way around the FC. Call complete.

Near Pembrook Trail, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS30FXSS8 "Arrived on site for customer complaint of upper rack falling off, I replaced adjuster kit, unit tested good."

Near McKinney Loop, Blanco, TX 78606
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and found fresh food lights are dim and freezer light is not on, replaced LED power board and LED module in freezer and lights are now working properly. No water leaks from connections at time of service, job complete."

Near Medfield Ct, Austin, TX 78739
Steve C.

Steve C.

RANGE GE JB755FJ6DS Arrived on site to replace the left rear burner do to not turning on. Replace the part and tested unit. Unit working properly and job complete.

Near W Waco Dr, Waco, TX 76710
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site and inspected refrigerator and found no frost pattern, compressor is not running. Evaporator fan is running. KitchenAid is covering repair if it is a sealed system. Will bring back control board and UI but these will need to be quoted to customer if needed to complete repair. Passed on specifics to LM and reported to CS.; ordrng 1 SF8404 (ACCESS STUB) and 1 W10143759 (drier (service)) and 1 WPW10226427 (cntrl-elec) and 1 WPW10235503 (cntrl-elec) and 1 WPW10466675 (compressor)"

Near Round Table Rd, Austin, TX 78746
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site to diagnose a microwave that is not heating. Found high voltage system shorted out due to failed magnetron capacitor and diode. Replaced all three parts and tested unit. Found all is functioning properly at this time.

Near Blue Spruce Way, Round Rock, TX 78664
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site for the unit intermittently freezes food and stops cooling in the refrigerator section. Found the damper control intermittently get stuck and will not open. Replace the damper control and test the unit. Unit works properly and all water connections were dry at the time of service.

Near Montara Cir, Belton, TX 76513
Brandon C.

Brandon C.

REFRIGERATOR GE PYE22PSHSS "Arrived on site for customer complaint of fresh food not cooling properly, I found fresh food section fan not running, I replaced fan motor, unit tested good.

Near Lonesome Trail, Johnson City, TX 78636
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I began to remove the bottom rack so I could remove the sump/motor assembly and I found water droplets in the tub. The customer advised that they used the unit and it would operate off and on. I placed the unit in diagnostics and tested and error code F7E1 and F3E3 appeared. I cleared the codes and continued with testing. The unit operated as designed no error codes at the end of testing. I placed the unit in diagnostics again and tested again and the same error codes appeared. I cleared the codes and continued with testing and the unit dispensed water into the tub, but the motor did not come on this time. I advanced diagnostics and drained the unit. I unplugged the unit and in the process, the drain hose began to leak as it wasn’t connected well. I pulled the unit out and reconnected the drain hose. I removed the OWI sensor and cleaned it and attempted diagnostics again. A

Near Big Sur Dr, Cedar Park, TX 78613
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of dispenser door broken. Confirmed spring broken. Replaced dispenser and test. No leaks detected at time of service

Near Las Colinas Dr, Wimberley, TX 78676
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "WRF989SDAH02 Arrived to instal previously diagnosed and ordered part. I moved the faulty led driver and installed the replacement. I tested the unit and it operated as designed. No leaks observed during service.

Near Blue Agave Ln, Georgetown, TX 78626
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for the microwave giving an open close door message and not working. I found the door switches sticking. I replaced the door switches and interlocks. I tested the unit and it is working as designed. Call complete.

Near Sage Grouse Dr, Austin, TX 78729
Thomas L.

Thomas L.

REFRIGERATOR GE DSE25JSHECSS Arrived on site or failed lights in the freezer section. The lower section white is working. The light at the top of the evaporator cover in the freezer section is not working. However it does have power to it. Will order new light for freezer. Office will locate part and reschedule with customer.; ordrng 1 WR55X26671 (board led light asm)

Near Primrose Ln, Marble Falls, TX 78654
Steve C.

Steve C.

WASHER WHIRLPOOL WET4027EW1 arrived on site for the unit is making noise when it’s on. Tested the unit and found the wheel is broken and making a loud screeching noise. Use the repair kit 4392067 And tested unit. Unit works properly and advise customer to clean air vents every six months.

Near W Hwy 6, Waco, TX 76710
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on job for complaints of not cooling . Compressor overload trip replacement of start device and test operation normal compressor starting to cool no leaks detected at time of service.,"

Near Rainbows End, Wimberley, TX 78676
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DWH0 Arrived onsite to install the previous diagnosed parts. I verified correct voltage to the control panel. Part is covered under manufacture 60 month part warranty. I replaced the control panel and ran the diagnostics cycle. The unit worked as designed. There were no water leaks present at the time of service. Call complete.

Near Audane Dr, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site for unit leaking. Found unit leaking from fill switch. Found assembly loose. Tighten and Testd good no leaks in site.

Near Crosbyton Ln, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8000DW2 "arrived on site to inspect washer spin cycle. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, but during agitate the unit was making a grinding noise. After completing diagnostics, I tilted the unit back and inspected the gearcase components and found gearcase oil on the panels and drain pump. I advised the customer of my findings. I removed the basket then removed and replaced the gearcase and clutch. Put the unit back together and tested and the unit operated as designed with no error codes showing. No water leaks observed during service, job completed."

Near Amarone Dr, Leander, TX 78641
Scott  M.

Scott M.

COOKTOP KITCHENAID KGCD807XSS02 Arrived on site to replace switches but had to stop repair . Screws are very rusty and heads are breaking . Will need to order all orifice holders and screws . No gas leaks detected . Please call to set return visit .; ordrng 1 74010772 (orifice hoD RIGHT FRONT ) and 1 74010773 (holder-orf RIGHT REAR ) and 1 74010774 (orifice ho LEFT FRONT ) and 1 7527P069-60 (holder-orf LEFT REAR ) and 1 AUTHO and 8 WP3368921 (screw-torx)s

Near Oxaus Ln, Austin, TX 78759
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for the unit is making odd noises and no water to the unit. Tested the unit and found the unit is making ice but the water pressure to the reservoir is weak. Found the valve is extremely hot. Replace the valve and tested the unit. Found the water pressure is good to the reservoir and it’s filling up properly. Unit is working properly at all water connections were dry at the time of service.

Near Matador Dr, Belton, TX 76513
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of dishwasher not closing, installers must have damaged, or unit was damaged out of the box, which is not likely. Found tub damage, found door not closing and someone forced the door closed causing control panel damage and tub frame damage. Will need control panel, tub, and hinges to repair. New house, no one living here yet. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (3 HOUR JOB) and 1 CNOTE (THIS IS AN INSTALL GONE BAD SOMEONE DAMAGED THIS UNIT. ) and 1 W10681513 (tub-dishwr)"

Near Riva Ridge Place, Dripping Springs, TX 78620
Robert J.

Robert J.

RANGE KITCHENAID KSEG700ESS1 "Arrived on job to replace bake element, Console and cool fan. After replacement of fan and element found console damaged. ; ordrng 1 W10915661 (panl-cntrl)"

Near Redbud Ct, San Marcos, TX 78666
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found valve is constantly seeping water, replaced valve and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Brezza Lane, Austin, TX 78748
Paul R.

Paul R.

DISHWASHER UNKNOWN DD24DCTX7 Arrived onsite for the dishwasher to remove it and check the drain line. I removed the dishwasher and found the drain line had collapsed causing the unit not to completely drain. I replaced the drain line and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Adirondack Trail, Austin, TX 78759
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to test unit for unit giving error codes. Reset board test unit and deleted all error codes. Test unit by heating microwave and oven and unit working correctly at this time. Job complete

Near Cool Spring Way, Austin, TX 78737
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived onsite for the refrigerator to replace the damaged door skin and handle. I replaced the RC door skin and the handle. Call complete.

Near Plumewood Dr, Austin, TX 78750
Tyler B.

Tyler B.

DRYER MAYTAG MEDC300BW0 "Arrived on site for noisy unit, found roller sezed and made flat spot. R&R repair kit and Testd good."

Near S Lakeline Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace UIB panel, after I replaced, unit tested good. Customer stated Jenn-Air is covering parts and labor."

Near Greenridge Ln, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected drain hoses and checked for sulfur smell. I found the Oder present under the cabinet prior to running diagnostics cycle. I ran the hot water in the sink to make sure proper temp for test cycle. I found the odor became stronger after water got hot. I ran diagnostics and Found no odors coming from dishwasher. The odor is centralized under the sink and becomes more pronounced when hot water is running through the drain from the faucet or the dishwasher. Unit working properly and sump is clean. Job complete

Near Peregrine Way, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW5500FW1 "Arrived on site and inspected washer and found error code for water level. Inspected pressure hose and switch And they are operating properly. Found the air trapmis blocked by excess rubber flashing during the molding process. and after clearing washer will now complete a diagnostic cycle. No for the repair is required at this time, job complete"

Near Crystal Hills Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3830WS02 Arrived on site to test unit for unit getting to temp but not turning back on. Test unit and found bake relay not closing when temp gets to low. Replaced board test unit and unit test good job complete

Near Larue Belle Cove, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ Arrived on site to test unit for grease in unit. Test unit and found drain hose covered in grease from garbage disposal. Replaced hoses advised customer to clean unit with vinegar to clean inside of unit job complete

Near Arapaho Drive, Kyle, TX 78640
James C.

James C.

DISHWASHER WHIRLPOOL KDTE234GPS Arrived on site and found door release broken on dispenser. Replaced door and tested. Unit tests good. Job complete

Near Iveans Cove, Austin, TX 78717
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFE320M0ES1 Arrived on site to test unit for left front and right rear burner not working. Removed glass cooktop and found both burner burned out due to roach problem. Took picture and collected $99.99 for trip charge advised customer that due to Infestation the work will not be covered under warranty.

Near Cresthill Causeway, Kyle, TX 78640
Clif L.

Clif L.

WINE COOLER JENN-AIR JUB24FRERS00 Arrived on site to replace compressor for wine cooler. Upon opening back panel found compressor operating but oil covering condenser lines and in the bottom rear of unit. Contacted tech line and spoke with Dave as there was no condenser in IPL. He advises that unit will be going into review and no repairs were needed to be done at this time as he believes it will not be repairable. Customer service will contact homeowner to proceed with claim resolution. Homeowner signed damage waiver as there were no feet on the unit and unit was wedged under cabinet. Also tech line advised to leave unit and installed due to cabinet issues.File#7723806147

Near Bull Creek Rd, Austin, TX 78731
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL DU810DWGU1 "Arrived on site and found drain line clogged preventing good flow. Also found unit food disposal not functioning contributing to problem. Cleared drain. Also advised that disposal would need to be replaced to help unit functionality, advised customer on use and care. All checks good."

Near Menifee St, Austin, TX 78725
Clif L.

Clif L.

COOKTOP KITCHENAID KECC664BSS00 Arrived on site to replace glass top assembly for cooktop. Replaced glass and tested unit. Found all is functioning properly at this time.

Near Foy Dr, Austin, TX 78734
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to diagnose and ice machine that is not producing. Tested unit and found drain cap for reservoir not fully secured causing reservoir to leak. Titan drain cap and tested all functions of unit through diagnostics and found all is functioning properly at this time. No leaks were found at time of service.

Near Medalist, Lakeway, TX 78734
Steve C.

Steve C.

WASHER WHIRLPOOL WTW4900BW0 Arrived on site for the units is not working properly. Customer advised the unit will not advance through cycles. Tested the unit in diagnostics and received error code F8E1 long fill. Found the hot water valve was turned off from the wall. Turn the water back on for the hot water and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Lasso Dr, Round Rock, TX 78681
Robert J.

Robert J.

RANGE AMANA AGR5330BAS3 Arrived on job for complaints of flames too high. Adjust the simmer to lower setting. No leaks detected at time of service.

Near Mary Max Circle, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KSSC42QKS02 "Arrived on site for customer complaint of water leaking under unit, found water valve and water tubing leaking. Ordering valve, tube, fitting, returning tech to use section of water tube and fitting to repair leak when replacing the valve. ; ordrng 1 WP2256126 (reservoir) and 1 WP4373559 (fitting)"

Near Colonial Affair Way, Austin, TX 78737
Tyler B.

Tyler B.

WASHER MAYTAG MVWC555DW1 "Arrived on site for prior tech replacement. Found WASHPLATE stuck to GEARCASE, would need cut off! Unit will need new GEARCASE, WASHPLATE, basket, hub, and actuator to fix. ; ordrng 1 CNOTE (PART AUTHO) and 1 W10752719 (basket)"

Near Private Road 5001, Bartlett, TX 76511
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WFG505M0BS3 Arrived on site for the back left burner will not ignite. Tested the unit and found the igniter is weak. Replace the burner head with the electrode and tested the unit. Unit works properly and no gas leak present.

Near Legacy Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW6800WW1 "Arrived on site for customer complaint of loud noise during spin, another company came out and replaced bearings. I found excessive wear on outer tub by the bearings, ordering tub. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 W10193886 (tub outer)"

Near Pebble Creek Ln, Buda, TX 78610
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for broken rack, replaced adjusters and tracks and Testd good, no leaks on site"

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that the unit is getting too hot. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temperatures in the unit. I pressed Bake at 350 and tested on Standard Preheat for multi rack. My multimeter was reading temps and increasing with heat but the UI wasn’t showing the correct temps. It was showing approximately 35 degrees less. I pulled the unit from the wall and removed the top cover and the console. I tested ohms to the sensor and it was good. I removed and replaced the UI and tested the unit again. When the unit was at 350 preheat, my multimeter was reading was 340. I continued with my testing and my readings were 309, 412, 317, 368, 349 for an average of 351. I placed the unit in diagnostics and checked its temp reading and it showed 352 degrees. I advised the customer of my findings. Job completed."

Near Gennaker Dr, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JS48SEDUDB00 "Arrived on site for customer complaint of water not dispensing, found no power getting to water valve when pad is pressed. Ordering pad and control. ; ordrng 1 W10133603 (pad) and 1 WP2321746 (cntrl-elec)"

Near Bonnett Meadow Cove, Driftwood, TX 78619
James C.

James C.

VENTHOOD UNKNOWN UXT4236ADS2 Arrived on site and tested operation. I found the fan would not run but it is getting 120 volts. Installed new fan and tested. Unit working properly. Job complete

Near Millbrook Loop, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB4000AWS Arrived on site to diagnose the dishwasher is leaking. Tested unit and found tub worked on center portion where tub meets door. Due to warp water is overflowing tub prior to activating float switch. Tub is non-serviceable and has no part number. Office will need to contact American home Shield so they can make final resolution on the claim. Advised homeowner to completely discontinue use of unit and had water damage waiver signed.; ordrng 1 CNOTES (TUB NOT SERVICEABLE)

Near Dawn River Cove, Austin, TX 78732
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and installed hi voltage parts. All checks good.

Near Arbor Hill Cove, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW0 Arrived on site and found unit panel not operating properly. Talked to CS regarding pricing. Charged 269.35 after tax. Replaced panel. All checks good. Unit is now operating as designed.

Near Long Summer Dr, Austin, TX 78754
Tyler B.

Tyler B.

DRYER MAYTAG MED5500FW2 "Arrived on site for loud unit,mound motor locked making humming noise, disassembled unit and replaced motor, also found one back rollover stuck, replaced repair kit, and tests good. No noises, heats and spins"

Near Mercer Road, Georgetown, TX 78628
Thomas L.

Thomas L.

ICE MACHINE KENMORE 106.895931 Arrived on sit for no ice condition. Started diagnostics cycle. Found ice thickness set on medium. Moved to thickest setting. All functions were correct. Found that the unit is hooked up to hot water. temp is 114 degrees. Customer to have that corrected and then see how unit performs. all water connections are dry.Westtexaswarrior@gmail.com

Near Hidden Oaks Dr, Kingsland, TX 78639
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site and checked temps in freezer and found to be at 3 degrees. Checked fresh food temps and found to be at 33 degrees when set at the warmest temp. Installed new control and found thermistor was incorrect and will need to order correct thermistor as well as air duct housing to complete repair. ; ordrng 1 W10838965 (thermistor) and 1 W11256504 (DUCT HOUSING)

Near Fulkes Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for oven not working. Test unit and found bake burner and ignitor completely missing. Will order new burne bake W11220387 reschedule for Monday 12/31 ; ordrng 1 W11220387 (BAKE BURNER )

Near Firethorn Dr, Buda, TX 78610
Robert J.

Robert J.

OVEN WHIRLPOOL GBD307PDT6 Arrived on job to install control. After install test operation both ovens work and fan turned on for cooking and off on cancel.

Near Cougar Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to to install bake burner and ignitor. Installed both parts test unit and unit test good unit heating to 35p job complete no leaks present at this time.

Near Firethorn Dr, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR GE GSH25JSXNSS "Arrived on sote for no ice, found Im lost position, gave Custer quote of 185 for ice maker And 169.99 labor Collected 108.24 check . remainder to be collected ; ordrng 1 WR30X10093 (icemaker asm)"

Near Belfalls Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived on site for door replacement, I replaced door, unit tested good."

Near Firethorn Dr, Buda, TX 78610
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500DC4 Arrived on site To replace the UI panel due to not turning on. Replace the control panel and tested the unit. The unit still will not turn on. Tested the voltage and found there is no voltage to the dryer. Advise the customer to call a electrician to fix the breaker or wall plug. Advise customer to clean air vents every six months.

Near Camp Fire Trail, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for upper rack falling. Found left stopper missing for upper rack. Customer had part that whirlpool had send to him. Installed stopper test unit and unit test good job complete no leaks present at this time.

Near Harper Park Drive, Austin, TX 78735
James C.

James C.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and tested operation. I found f5e1 error indicating a failed latch motor. I tested both motors in diagnostics and found the lower door latch assembly has failed. I tested the temp sensors and both test good. I found the issue with unit holding temperature is in the communication between the ui and the main control as the unit will pre heat and then no longer heat after unless you start the bake cycle over. Unit will need new lower latch assembly, ui and main control replaced to repair; ordrng 1 W10883049 (latch-door)"

Near Twin Creekview Ln, Georgetown, TX 78626
Tyler B.

Tyler B.

DRYER WHIRLPOOL MED5500FW2 "Arrived on sote for damaged drum, replaced drum and Testd good."

Near W 17th St, Georgetown, TX 78626
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit leaving soap stains, found unit not agitating, found cam damaged. R&R cam and Testd good, no leaks on site, also advised customer on load sizes and soap amounts, to perfect wash.. Customer has 5 yr extend check pics for dop"

Near Swallow Ct, Austin, TX 78758
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3430WS02 Arrived on site to test unit for f2e2. Found bad console lights not workin and console not telling commands when you hit buttons. Ordering new console W10617332 parts is back ordered office to reschedule. Part covered under 5 year warranty ; ordrng 1 W10617332 (CONSOLE STAINLESS )

Near Oyster Creek Dr, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for customer complaint of freezer not cooling, unit not making ice, and UIB flashing. Found multiple issues, found faulty control board, found faulty freezer evaporator motor, and loose wires at ice maker fill tube in freezer. Ordering fill tube for freezer ice maker and fan motor. I replaced board. ; ordrng 1 CNOTE (AUTH) and 1 W11238340 (FILL TUBE)"

Near Mont Blanc Dr, Bee Cave, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator making loud noise and frost buildup. Upon further inspection, the customer advised that the unit is making a loud vibrating noise coming from the back of the unit. Also, it’s makes a loud noise and when the unit door opens the noise stops. When I opened the rc section door, the Evap fan turned off, which is normal. I closed the rc door and the fan came back on. I advised that the fan cycling off and on when the door opens and closes is normal and the fan noise is normal. I pulled the unit from its place and removed the back cover. I inspected refrigerant tubing where repair was made during a prior service call where the tubing was vibrating against the drier. I found that the same tubing was still vibrating but it was vibrating inside the cabinet. When I moved the tubing to the left the vibrating stopped. Using a zip tie, I tied the tubing to the condenser fan housing and pulled the tie right and the vibratio

Near Washington Square Dr, Leander, TX 78641
Robert J.

Robert J.

OVEN WHIRLPOOL WFG505M0BS0 Arrived on job for complaints of not heating. Found igniter open. After replacement of part. Test operation.

Near Pearl Way, Buda, TX 78610
Tyler B.

Tyler B.

WASHER KENMORE 110.2090499 "Arrived on site for unit not washing, found unit will spring but not agitation. Found GEARCASE would need replaced. Advised customer on parts and labor required for repair. Customer kindly denied repair due to age of unit. Customer stated office has card on file. To collect 108.24"

Near Great Frontier Dr, Georgetown, TX 78633
Clif L.

Clif L.

WASHER MAYTAG MHW7000XW2 arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found motor control board visibly shorted out. Replaced MCU and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Cielo Azul Pass, Austin, TX 78732
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered part. Due to rust on the outer door panel, I removed and replaced the panel. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I leveled the unit and observed no water leaks during service. Job completed."

Near Harvey Penick Dr, Round Rock, TX 78664
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for poor washability and a poor driving conditions. Tested unit and found lower spray arm hitting the bottom of the lower rack causing poor wash conditions. Corrected loose spray arm and tested unit. All water connections are dry.

Near Honey Rock Dr, , TX 78611
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found a top third of refrigerator door gasket is not making contact with cabinet. Used heat gun to reshape gasket and it is now sealing properly. No water leaks from connections at time of service, job complete."

Near Boatswain Way, Austin, TX 78748
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9200SQA10 "Arrived on site for customer complaint of error codes, F22 f20, I was unable to put unit into diagnostic mode due to door lock issue. Ordering MCU and door lock, bringing back other parts. ; ordrng 1 WPW10253483 (latch) and 1 WPW10384846 (cntrl-elec)"

Near Redmond Rd, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSP48QTS02 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice bin frozen over causing unit not to dispense. Homeowner informed me that they do not use much ice and this is typical for the unit. Removed ice bin and defrosted it. Found all is functioning properly at this time. Advised homeowner to help prevent freezing over to thaw and clean out ice bin every two weeks. No other failures were found and no leaks were found at time of service.

Near SE Trail, Spicewood, TX 78669
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps too hot. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested the temps. Before starting testing, I checked to see if the unit has been calibrated and it was set at 0 degrees. I pressed Bake at 350 on Standard Preheat multirack. At the 350 preheat, my temperature reading was 415 degrees. The unit got 427 degrees before it began to cool again. After approximately 15-20 mins after preheat, my temp reading was 363 and at this point, the unit should have had 2-3 temp changes. Using my oven dolly, I pulled the unit from the wall and removed the back cover, the UI control panel and the top cover to expose the main control. I removed and replaced the main control and the UI and sensor. I tested the unit and the unit was heating correctly. I advised the customer of my findings and repairs. I put the unit back together and placed it back in its spot. Job completed."

Near Juniper Rim Rd, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site and inspected dishwasher and found heating element has failed and wash motor has failed, after replacing both ran a diagnostic cycle and confirm all functions are operating properly. No water leaks from connections at time of service, job complete"

Near Barton Hills Dr, Austin, TX 78704
Wesley P.

Wesley P.

OVEN WHIRLPOOL GBS277PDB9 Arrived on site and found inner most glass cracked. Replaced glass. All checks good.

Near White Cliff Dr, Austin, TX 78759
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on job for complaints of not washing. Ran diagnostics and F7E1 and F6E4 heater working in test mode. Recommend replacement of thermostat $47.78 thermostat and 169.99 labor ; ordrng 1 WPW10195091 (thermostat)

Near Sungate Dr, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KBFN402ESS02 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that approximately two days after the first service call, the unit stopped working so he turned the unit off. I removed the upper cover to expose the controls and compressor components. I removed and replaced the main control, power control and the UI control. I turned the power on to the unit and while I put my tools away, I waited to see if the unit would begin to cool. After approximately fifteen minutes, I checked the compressor and it was warm as was the condenser tubing. I had the unit set to factory temps of RC=37 and FC=0. The unit was beginning to cool. I advised the customer of my repairs and to expect the unit to cool in approximately 12-24 hours. No water leaks observed during service, job completed."

Near Leander, TX 78641
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for customer complaint of front right burner not igniting like the other burners. Found faulty valve not activating the ignition switch during start up. Ordering valve. ; ordrng 1 W10859922 (valve-gas)

Near Nature View Loop, Driftwood, TX 78619
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8640BW0 "Arrived on site and found the washing machine has error code for water level and long drain. Replaced water level sensor and insured air trapped and pressure hose are in good condition. Ran a diagnostic cycle and found all functions are operating properly. No water leaks from connections at time of service, job complete"

Near Lowell Ln N, Austin, TX 78733
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for unit that will not complete cycles. Calibrated unit. Ran unit through automatic diagnostic steps. Found unit not filling with cold water. Found no cold water coming to unit. Customer to correct water situation. Water connections were all dry.

Near FM2147, Marble Falls, TX 78657
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to and found office was closed will need to reschedule for 1/3 took picture of office door sign and door was locked ; schdld next appmnt for 1/3 THU !

Near Estancia Pkwy, Austin, TX 78748
Steve C.

Steve C.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site for the unit is extremely noisy when it’s on. Disassemble the units and found the blower wheel is loose and has excessive lint buildup. Tighten the blower wheel and remove all the lint buildup and assemble the unit. Unit works properly and advise customer to clean air vents every six months.

Near Sunrise Rd, Round Rock, TX 78664
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9550WL00 "Arrived on site and inspected washing machine, when the washer is in spin cycle it becomes eccentric very easily and loud noise can be heard. Shaft and bearing are failing. This would require replacing the outer tub, bearing, pulley wheel, and likely the basket as well. It would require two technicians and two hours to complete. Attempting repair is not recommended due to the age of the washing machine it may not disassemble/be seized, repair would also not be cost-effective. No water leaks currently from connections at time of service, job complete"

Near Lenape Trail, Austin, TX 78736
James C.

James C.

DRYER WHIRLPOOL WED5840SW0 Arrived on site and tested operation. I found the thermostat open causing no heat condition. Quoted customer $51.15 plus tax for thermostat kit and $159.99 plus tax labor(DR590). Installed new thermostat kit and tested. Temperatures cycle properly and all functions test good. Job complete

Near Corn Hill Dr, Jarrell, TX 76537
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KBFS22EWMS9 "Arrived on site and found no ice production, found correct voltage to icemaker and attempted to cycle it manually and motor would not turn. Replaced icemaker and it cycled properly and actuated valve. No water leaks from connections at time of service, job complete."

Near Marcae Ct, Austin, TX 78704
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304DSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly due to leaking at the diverter, removed and replaced the drain pump due to it making loud grinding noise and not pumping water out of the unit and removed and replaced the dispenser due to it not opening properly during wash cycle (too much detergent use). I tested the unit once I had all parts replaced and it operated as designed with no error codes showing. I made recommendations for use and care ad detergent/rinse aid use. I advised the customer to use dishwasher magic to clean the unit. No water leaks observed during service, job completed."

Near Pradera Path, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WDF540PADM Arrived on site and found unit operating as designed. Checked for leaks. No leaks found. Advised builder that unit is operating leak free. All checks good.

Near Manor, TX 78653
Kevin B.

Kevin B.

DRYER MAYTAG MED5500FW0 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing fuse found smell customer is experiencing this because of residue on heater vent. Disassemble dryer and removed all interior lint, customer has already had vent to exterior cleaned by a service, dryer is operating properly, job complete"

Near Cornflower Dr, Austin, TX 78739
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived onsite and per customers concern tightened door handle. All else checks good,"

Near E M. Franklin Ave, Austin, TX 78723
Thomas L.

Thomas L.

OVEN WHIRLPOOL WMH53520CE6 Arrived on site for no heat condition. When tested first the unit was pulling 11 amps thus indicating a failed magnetron. After testing a little longer the unit only pulled 1 amp indicating a failed cook relay on the control board. Will order control board. See sticky note for more information on this call. Office will need to speak with the customer and reschedule call.; ordrng 1 W11182110 (CONTROL) and 1 W11192678 (INTERLOCK) and 1 W11192679 (INTERLOCK)

Near Cloverdale St, Marble Falls, TX 78654
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KFIS27CXMS3 "Arrived on site and found ice build up on the bottom of freezer, found old style drain tube is still in place. Replaced drain tube and cleared ice from the freezer. No water leaks from connections at time of service, job complete"

Near Buckeye Trail, West Lake Hills, TX 78746
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGDC215EW2 Arrived on site and was advised of roller noise problem. Also found unit dryer valve coils week and preventing proper dry times. Customer did not have time for more than diagnosis today. Ordering dryer kit and returning with burner to repair coil. ; ordrng 1 4392067 (DRYER KIT)

Near Atlantis Dr, Austin, TX 78725
Clif L.

Clif L.

DISHWASHER GE GDF570SSJ0SS Arrived on site to diagnose a dishwasher that will not turn on. Found wires were pinched inside of door at time of manufacturing causing unit to break the wires over time. Rewired inner door wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Morning Cloud St, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and found customer is experiencing water dispenser not working, removed water filter and it will dispense the pressure is very strong. Will need to add In-line pressure regulator and a new pex waterline to correct the issue, w11033419B. SR7723810626; ordrng 1 8212547RP (tube-water) and 1 W10726788 (valve) and 1 W10786952 (valve PRESSURE REGULATOR)"

Near Westside Dr, Austin, TX 78731
Lou S.

Lou S.

DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I turned the unit on for approximately one minute and opened the door and the unit was still cold. Using my vent test kit, I tested the unit by placing the tester at the vent opening inside the drum and placed the unit on air only no heat and tested. The test kit card did not fall off both times I tested. I detached the vent hose and tested again and the test card fell off the first time I tested. In testing this way, I determined that the vent gong up to the roof needed to be cleaned by a vent cleaning company. I turned the unit on with heat and with the vent tube off and did not feel any heat. I removed the back panel and removed the element and found that the middle plate of the element was burnt badly and looked as if it was about to crack. I advised the customer of my findings and am ordering an element and scheduled return service for 01/03/19. No lint observed during service.; o

Near Nick Price Loop, Round Rock, TX 78664
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP436WP02 Arrived on site to removed door glass for customer to clean glass. Removed door and opened door to get to glass. Customer cleaned glass job complete

Near Swift Current Rd, West Lake Hills, TX 78746
Tyler B.

Tyler B.

WASHER MAYTAG MHW5100DW0 "Arrived on sote for f9e1 error found drain pump sticking, replaced pump and tests good. No leaks on site . Customer has CB info from prior visits"

Near Elm Dr, Pflugerville, TX 78660
Steve C.

Steve C.

MICROWAVE UNKNOWN WMH76719CS1 Arrived on site for the unit has the open and close door error. Tested the unit and found the three way switch is shorted. Replaced the switch and tested the unit. Unit heats and works properly.

Near Bridie Path, Pflugerville, TX 78660
Clif L.

Clif L.

COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site to diagnose a cut up that is not a partner. Found left rear spark module and igniter failed. Replaced both parts and tested unit. Found all is functioning properly at this time.Module (172.74+tax)Ignitor (41.18+tax)Svc/Lbr (169.99+tax)

Near Calistoga Way, Austin, TX 78732
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site And found dryer is showing AF during cycle, Took one picture. I also checked diagnostic cycle and found F4E3 both for airflow, Dryer is getting hot and recommended to customer that the vent to the exterior be cleaned before the dryer is used again. Job complete"

Near City Park Rd, Austin, TX 78730
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WGE555S0BS02 Arrived on site to test unit for error code and top oven locked. Test unit and found no error codes in board. Put upper oven to clean and door latches opened and closed. Unit working as designed at this time could not duplicate problem job complete

Near Live Oak Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GH8155XJT0 Arrived on site to test unit for f6 error code. Follow instruction on tech manual check all connection and all test good. Will need to order new board 8183726 but board is NLA. office to reschedule ; ordrng 1 8183726 (BOARD )

Near Willet Dr, Buda, TX 78610
Brandon C.

Brandon C.

WASHER MAYTAG MVWB955FW1 "Arrived on site for customer complaint of unit leaking, found customer was placing soap pod in dispenser and not in tub causing water to splash over tub ring when hitting the pod. I explained to customer to place pod directly inside of tub. Unit tested good."

Near McGregor Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that will not start. Found L1 not fully connected in junction box under dishwasher. Rewired dishwasher properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near La Canada Way, , TX 78669
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for right front burner not working. Test unit and found burner not gettin power. Replaced switch test unit and burner not coming on. Test burner and burner getting power but not coming on. Replaced burner test unit and unit test good job complete

Near Adair Dr, Austin, TX 78754
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site for the unit ice maker is leaking water. Tested the icemaker and found the icemaker will continuously rotating and calling for water causing a overflow on the icemaker. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Chisholm Valley Dr, Round Rock, TX 78681
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFG320M0BB2 "arrived on site to inspect cooktop flames. Upon further inspection, the customer advised that the flames were turning orange while in use. I tested the flames by turning on the burners and all of the burner flames were normal. There were a few orange tips, but all normal. The customer advised that one of the burners had approximately 80% orange flames. I questioned if they had a humidifier in the home and the customer advised that they had one in the back room. I advised the customer that humidifiers will cause the flames to go primarily orange while the humidifier is on at the same time the burner is on. I also advised that when the unit is installed, when the gas line is connected, the installer will use what’s called “pipe dope” to seal the connection and over time the “pipe dope” will get into the gas and mix with it which can cause the orange flames/tips as well. I inspected the entire range and found no further issues and no gas leaks detected duri

Near Freeman Park Dr, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to install previously ordered parts. I removed and replaced the motor, ice maker, divider and impeller yoke. I reassembled the unit and service tested the unit. All water lines were dry at the time of service. Unit worked as designed.I returned and tested the valve and did not get voltage. ; ordrng 1 W10913947 (VALVE)"

Near Tallwood Dr, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my thermal lead at the bottom of the RC section and my ignite was 56 degrees. I placed my thermal lead at the bottom of the FC section and my temp reading was 16 degrees. I pulled the unit from its place and removed the back cover to check the compressor and its components. I checked amperage to the compressor and it was showing .03 Amps which is a weak reading. I put the cover back on and put the unit back in its place and removed the fc door and drawers. I removed the Evap cover and found that the evaporator had a good frost pattern and a small buildup of ice in the top right corner. Using my steamer, I removed the ice and I repositioned the thermistor. I put the Evap cover back on and put the fc drawers and door back on and tested the damper. The damper is operating as designed. I quoted the customer RF440 $299.99 for diagnosis/labor (per CS)

Near Williams Way, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MEDB755DW2 "arrived on site to inspect dryer not operating. Upon further inspection, I found the unit plugged in and when pressing the power button the unit did not respond. I opened the door and found the unit interior light on. Using my multimeter, I verified voltage at the outlet and at the terminal block. I removed the back cover and verified ohms to the fuse, cutoffs and element. I reinstalled the back cover and removed the console to expose the main control. I tested voltage at the P8-3 and P9-2 and got 120 volts. I tested VDC at P2-3 & P2-1 and got less than 5VDC. I tested the thermistor and it tested good. I quoted the customer DR300 $169.99 for diagnosis/labor ad the control is SCODE. The Customer paid the service fee of $108.24 and will pay the remaining balance of $61.75 on the return service call. No lint observed during service.; ordrng 1 CNOTE (LSO) and 1 W10831163 (cntrl-elec)"

Near Livorno Cove, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR GE HA10TG31SB Arrived and installed re-work kit per factory. No water is hooked up to this unit.

Near FM2342, Burnet, TX 78611
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PDB7 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the control panel and tested the unit on Bake at 350. The unit operated as designed with no error codes showing. Job completed."

Near Passionflower Pass, Cedar Park, TX 78613
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site and found the dishwasher front panel is damaged and not allowing door to close properly. Replaced panel and door is now operating correctly. No water leaks from connections at time of service, job complete"

Near River Garden Trail, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for unit not cooling in freezer. Ran diag found bimetallic open, replaced bimetallic and unit was still trowing error, replaced control in back and ran diag with a pass. Upon disassembling, tech cracked drawer divider by mistake. And will need replaced . No leaks on site ; ordrng 1 CNOTE (OFFICE R/S) and 1 W10878452 (DEVIDER )"

Near Red Bud Trail, Round Rock, TX 78665
Al R.

Al R.

RANGE WHIRLPOOL WEEA25H0HN1 Arrived to inspect range. Customer had 240 from L1 to L2 and 249 from N to L1 and no voltage from N to L2. Customer advised again to seek electrician for wiring issues.

Near Park Rd, Lampasas, TX 76550
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Call customer to advise customer I was on my way and customer wanted to reschedule. Rescheduled for Thursday 1/3 ; schdld next appmnt for 1/3 THU 11-3

Near Oak Blvd, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JCD2295KES Arrived on job for complaints of no ice or water. Pulled out refrigerator and checked connections at valve loose connection at valve reconnect and test operation normal. No leaks detected at time of service

Near Harris Ranch Rd, Canyon Lake, TX 78133
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site for the unit is not making ice and we been in the refrigerator will not fit. Found no ice in the ice maker and it is in the on position. Found the icemaker connector was not secured. Secure the connection to the icemaker and the unit icemaker cycled. Found the bin on the refrigerator door is warped and will not go in the slots. Unit will need a new bin.; ordrng 1 W11239961 (BIN)

Near Legacy Drive, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water valve, after replacement of water valve, unit tested good. However, I instructed customer to defrost unit due to old valve leaking water into ice maker section, I could not remove the ice maker due to ice build up."

Near Natchez Drive, , TX 78610
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site and found unit operating as designed. With only and f5 e1 error. All else checks good. No further service needed.

Near Aggie Ln, Austin, TX 78757

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