Service History 26 - Appliance Express

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Hutto, TX 78634

Cliff

Job Details: 07/05/2022

"Arrived on site to replace previously ordered parts for washer. Tryed to tighten hub but gearcase threads are stripped. Customer has extended warranty and either wants repairs done through it, or is replacing machine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78626

Cliff

Job Details: 07/05/2022

Arrived on site to replace handle for dishwasher. Replaced handle and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US6HS00

Near Georgetown, TX 78628

Gerry C

Job Details: 07/05/2022

Arrived to inspect burner issue. Right rear burner stayed on and did not cycle. Removed top and replaced the switch assembly. Tested unit and full function returned. Operational test good.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Burnet, TX 78611

Vincent

Job Details: 07/05/2022

Arrived on site to install previously diagnosed parts. Tested unit and its now operating as designed. No leaks where observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Burnet, TX 78611

Vincent

Job Details: 07/05/2022

"Arrived on site for built in refrigerator, inspected unit and work area. CX was concern that refrigerator was not cooling. CX did not give it enough time to cool both compartments and they had load it with food and drinks. Unit is now operating as designed, no leaks where observed during service. Job completed."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Bertram, TX 78605

Vincent

Job Details: 07/05/2022

Arrived on site for range inspected unit and work area. I tested all burners an on the 2 large one that have simmer setting the flame was not adjustable in simmer. I called techline and spoke to Drew SR7734028844 and explained that the WATER COLUM PRESSURE has to be in range between 11-14 and the orifices SMALL .50 LARGE.99 and REGULATOR FLIP TO LP. I inspected everything and it checks good. Techline also said in simmer flame will have very little adjustment to no adjustment. I explains everything to CX and hes aware. No leaks where observed during service job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Bertram, TX 78605

Vincent

Job Details: 07/05/2022

"Arrived on site for refrigerator inspected unit and work area.I ohm out the heater and its in good range. Tested the defrost also good. Inspected for any air leaks and didnt find any. I called techline and spoke with Travis and I explained to him that the CX had someone from their maintenance department to inform tenant to unplug unit. At arrival temp in refrigerator was set to 5 and recommended is 3. I saw that tenant had a big bag of ice just sitting on the freezer, ice is not supposed to sit in a bag has to be in a container because it can also melt and cause defrost issues. Techline said its operating as normal at this time sr#7734027309. No leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Leander, TX 78641

David S

Job Details: 07/05/2022

"Arrived on site for fridge evaporator full of ice. I inspected the unit and work area. I found the thermistor corroded. I followed service pointer W11329116C. I replaced the evaporator conver, hv control, and dispenser control. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, TX 78641

David S

Job Details: 07/05/2022

Arrived on site for rc ice maker not producing. I inspected the unit and work area. I found the ice maker full of ice. I tested the unit and found the fill tube heater receiving power but not heating. I replaced the fill tube heater. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

David S

Job Details: 07/05/2022

Arrived on site for dishwasher door falling. I inspected the unit and work area. I found the friction pads missing. I replaced the friction pads and found the door working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Austin, TX 78741

Matthew

Job Details: 07/05/2022

Arrived onsite for refrigerator not cooling in RC. Upon arrival tested inspected unit. Found ice buildup in freezer compartment. Fan not energizing. Ran diagnostics and defrost was working. Forced fan and still did not energize. Cleared FC and found faulty fan motor. Replaced motor and tested. FC fan now functioning properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, TX 78754

Joe Z

Job Details: 07/05/2022

Arrived onsite for light not operating. Upon arrival inspected unit and found failed socket replaced socket and found relay on control is stuck closed causing build to stay lit. Need to replace control. Replaced control and test unit. Unit operates as designed. Customer will purchase and install bulb himself. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Uhland, TX 78640

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for grinding noise when in use. Test unit and found drain motor making noise. Removed drain motor to clear out test unit and unit test good after clearing drain motor job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Cedar Park, TX 78613

Paul

Job Details: 07/05/2022

Arrived onsite for a refrigerator not dispensing water. Mr stated the icemaker had stopped working also and neither had worked for the last few days but when he got up this morning and tried the dispenser it was working and the ice bin was about 1/3 full of ice. I found the dispenser still working. I found the refrigerator in a defrost cycle when I arrived. I waited for the cycle to complete and I tested the compartment temps. I found the RC at 38 degrees and the FC at 1 degrees. I found no gasket material installed on the left and right side of the fan shroud where it meets the air tower allowing cold air to migrate over to the reservoir. I closed the gaps up with gaskets. I explained to the customer to monitor the unit and let us know how it does. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78717

Paul

Job Details: 07/05/2022

Arrived onsite for a dishwasher missing a toe kick. Ms stated they moved in and have never used the dishwasher. I ran the diagnostics cycle to test the machine and found it working as designed. I installed the toe kick and retainers for the to kick. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near New Braunfels, TX 78132

Andrew

Job Details: 07/05/2022

"Arrived on site to replace compressor and evap from previous diagnosis. Replaced components, system nitrogen at 135psi for 30mins. Applied bubble solution to potential leak points and no signs of leak. Charged system to specs, ideal frost pattern developed on evap.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Manor, TX 78653

Wesley

Job Details: 07/05/2022

Arrived onsite and found fill spout frozen again causing no ice production. Melted the ice and replaced the valve. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Austin, TX 78754

Wesley

Job Details: 07/05/2022

Arrived onsite for not washing and found failed sump and motor

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Round Rock, TX 78664

Wesley

Job Details: 07/05/2022

Arrived onsite and installed 12 modules included in the kit. Unit is now operating as designed. Parts and labor covered under SP designation.

We serviced a

GE RANGE

Model JGB282DET2BB

Near Round Rock, TX 78664

Wesley

Job Details: 07/05/2022

Arrived onsite and found unit with ignition problems on 3 burners. Evaluated and found good spark at each problem burner. Repaired unit by cleaning and clearing the gas ignition port and orifice and by cleaning all ports and reassembling securely. Unit is now operating as designed. Called customer and left message.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Woodway, TX 76712

Jonathan M

Job Details: 07/05/2022

"Arrived on site for an oven that is flashing an F6 E4 (User Interface and ACU mismatch) error code. Inspected unit and work area. The customer advised that the unit had been installed early last week and after the installers left, they went to use the oven and it tripped the breaker three times. They had an electrician out and the electrician advised that the issue was with the unit. She advised that since it had tripped, there was no power to the unit. Went to flip on the breaker and found the breaker immediately tripping when the unit was turned on. Ordering the controls, user interface, and harness for repair. The office will need to contact the customer about a return date due to several out of stock and PSP items.; ordrng 1 W11600643 (UI) and 1 W11448962 (Control w/o power) and 1 W11598200 (Control power) and 1 W11245674 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Austin, TX 78757

Matthew

Job Details: 07/05/2022

Arrived onsite for oven light not coming on. Upon arrival inspected unit. Found bulb physically failed. Bulb separated and jammed in socket. Did manage to remove wedged pieces. Returning with bulb for replacement and also ordering socket and control. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78728

Paul

Job Details: 07/05/2022

Arrived onsite for a dishwasher not drying correctly and leaking from underneath. After talking with the customer I found out that the actual complaint with the machine is its not drying correctly because they cannot keep the rinse aid dispenser full because it leaks out and runs down the door. I found the dispenser leaking and it needs to be replaced. Ordering W10861000 dispenser. Office to RS. ; ordrng 1 W10861000 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Seguin, TX 78155

Andrey

Job Details: 07/05/2022

"Arrived on site to test unit for not advancing in cycle, tested unit found control not sent voltage to latch, need control and latch to fix issue, ordering control, office to reschedule ; ordrng 1 W11367652 (Control)"

We serviced a

MAYTAG OVEN

Model CRE9400CCB

Near Gatesville, TX 76528

Tyler

Job Details: 07/05/2022

"Arrived on site for range with broken handle.. upon arrival confirmed issue. Upon further inspection I found the upper door trim, handle, and surrounding metal frame of door all broken, wrapped, and missing pieces. ordrng 1 7701P149 (Handle (blk)) and 1 7706P305-60 (Trim) and 1 7706P309-60 (Trim) and 2 7101P326-60 (Screws)s

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Fort Hood, TX 76544

Tyler

Job Details: 07/05/2022

Arrived on site for washer not draining water out. Upon arrival confirmed complaint and found f9E1 error. Found drain motor failing. Replaced drain motor then reassembled and tested unit. found no leaks and unit functioning as designed. Call complete; ordrng 1 Cnote (used pump from 346619)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Paul

Job Details: 07/05/2022

Arrived onsite for a range displaying an F2E1 error message. I found no power to the unit and the tenant was not here. The control probably needs to be replaced but I was sent with the control panel which is just the metal frame for the control. Explained to management that the tenant needs to either unlock the room to where the breaker panel is or turn the breaker on and remove the lower drawer to the range and unplug the power cord if it continues to beep and error on them. Ordering W10894098 control. Office to RS.; ordrng 1 W10894098 (Control)

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near Fort Hood, TX 76544

Tyler

Job Details: 07/05/2022

"Arrived on site for washer not spinning cloths out. Upon arrival confirmed issue. After further testing I found gearcase failing, leading to cam and shield and belt getting destroyed. Found drive hub teeth worn completely down. Will need office to reschedule once availability of parts is known; ordrng 1 W11454738 (Gearcase)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Leander, TX 78641

Gerry C

Job Details: 07/05/2022

"Arrived to inspect light bulb issue. Found unit with no power and replaced 20 amp fuse in filter board and power return. Found unit would heat but there was no lower light and no turn table function. Office to order TT motor, control will be installed on return.; ordrng 1 W10642989 (TT Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS3

Near Austin, TX 78701

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for unit leaking. Test unit and found unit over filling due to fill valve not closing all the way. Ordering new fill valve 1 WPW10158389 (Fill valve)

We serviced a

KENMORE WASHER

Model 110.2130201

Near Taylor, TX 76574

Cliff

Job Details: 07/05/2022

Arrived on site to diagnose a washer that is not draining. Found drain pump failed and it will need to be replaced to complete repairs. ordrng 1 WPW10276397 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78757

Kimo

Job Details: 07/05/2022

Arrived onsite to install previously diagnosed parts upon arrival I noticed that I did not have the Divider box. I ordering it and noticed the customer. Office to reschedule.; ordrng 1 WPW10309864 (Divider box)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78758

Kimo

Job Details: 07/05/2022

Arrived onsite for dishwasher not responding to button presses. Upon inspection arrival the cx informed me that she had spilled tea on the ui and latch. Upon further inspection I found yeah intrusion in the ui and down the inside of the outer skin of the door. I am ordering 1x ui and return with the latch just in case; ordrng 1 W11460962 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Pflugerville, TX 78660

Kimo

Job Details: 07/05/2022

Arrived onsite for washer the is not working. Upon inspection I found that unit ran in diag mode no problem and in quick wash mode as well. The I ran it in diag mode again and found that motor would just hum. I am ordering 1x cap. Office to reschedule.; ordrng 1 W11162561 (Cap)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Pflugerville, TX 78660

Kimo

Job Details: 07/05/2022

"Arrived onsite for Squeaking or Squealing Noise - Top Load Washer, actuator complete is that the unit seems to be off balance. Upon inspection I found found that unit would vibrate when in spin. Upon further inspection I found that the belt may be in need of replacing and the left rear leaving foot is broken I am ordering leveling feet, basket, and suspension. Office to reschedule.; ordrng 1 W11178224 (BASKET) and 1 W11396716 (SUSPENSION) and 1 W11213957 (Leveling feet)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Pflugerville, TX 78660

Kimo

Job Details: 07/05/2022

"Arrived onsite for washer not spinning clothes out properly. Upon inspection I found codes stored f3e1,f2e3,f8e0,I erased the code and ran diagnostics and found that the only cod that came back was the f8e0 valve error. I then proceeded to replace the control, water level sensor and the watered valve. Upon installation of the new valve I broke the nipple off of the dispenser. I ordering the dispenser and refrigerator for the 07/11/22 Put Cx on cancellation list if possible ; ordrng 1 W10575334 (DISPENSER)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Georgetown, TX 78633

Lou

Job Details: 07/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, the unit needs the compressor and drier replaced due to a bad compressor. I pierced the system and vented the gas outside. I removed and replaced the compressor and got the lines connected with lokrings. When I went to replace the drier, the lokring connecting the drier to the heat loop broke and I did not have another one in the kit. I advised the customer of the issue and am ordering another lokring, drier and scheduled return service for 07/08/22 AM. ; ordrng 2 W11506623 (5/5 coupler)s and 1 WPW10143759 (Drier) and 1 CNOTE (SCHEDULE FOR AM)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Buda, TX 78610

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over, took one picture. Refrigerator will need to be defrosted and rescheduled. Once refrigerator is defrosted ordered all parts referenced in service pointer W11092686 Rev. G. Follow all service pointer instructions on return visit.; ordrng 2 W11456069 (Tubing clamps)s and 4 67006425 (Screw)s and 1 WPW10501260 (Evap cover)"

We serviced a

GE DRYER

Model DHDSR48EF2WW

Near Buda, TX 78610

Kevin

Job Details: 07/05/2022

Arrived on site disassembled dryer and replaced felt but found slides do not come with Front drum bearing plastic. Slides will need to be ordered; ordrng 4 WE1M1067 (Green slide)s and 4 WE1M504 (White slide)s and 1 WE09X27634 (Felt) and 1 We09x20441 (Felt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Manor, TX 78653

Wesley

Job Details: 07/05/2022

Arrived onsite and found unit with no cool. Found unit compressor motor binding sound and overloading the start relay. Replaced relay during diagnostics to rule out relay failure. Office to reschedule sealed system repair. ; ordrng 1 ManagementR600a (Management R600a)

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Austin, TX 78753

Joe Z

Job Details: 07/05/2022

"Arrived onsite for SCREW HOLDING IN THE CENTER AGITATOR CAME UNDONE AND THE AGITATOR CAME OFF. Upon arrival found agitator coupler striped out. Need to replace cam agitator,bolt, and agitator coupler. Need to order agitator coupler. Office to reschedule ; ordrng 1 W11561052 (Agitator coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Leander, TX 78641

David S

Job Details: 07/05/2022

Arrived on site for fridge ice maker not producing. I inspected the unit and work area. I checked the door harness and found it intact. I tested the ice maker and found it filling and harvesting as designed. I temp tested the freezer and found it at 30 degrees. I found the Eva clear of ice and a partial frost pattern. I spoke to the customer about needing a sealed system repair. Parts are covered but labor is not. I am ordering a sealed system. The office will reschedule.; ordrng 1 Sealedsystem (Sealed system) and 1 WPW10239732 (Fc evaporator) and 1 WPW10643261 (Rc evaporator) and 1 W10779331 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Troy, TX 76579

Jonathan M

Job Details: 07/05/2022

Arrived on site 40 washing machine that has no power and has a basket full of water. Inspected unit and work area. Did confirm the customers complaint and found the control board receiving voltage but not allowing the user-interface to power-on. Checked voltage and found the control board had completely failed. Checked resistance through my drain pump and found it shorted out. Ordering drain pump and control for repair. Was unable to gain access to the model and serial number but did confirm model number. Next technician will need to take a picture of the model and serial tag once parts are replaced. Please contact the customer when parts are made available due to an out of stock and PSP item.; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump)

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Temple, TX 76502

Jonathan M

Job Details: 07/05/2022

Arrived on site for a washing machine that is leaking. Inspected unit and work area. Did confirm the customers complaint and found the unit leaking while filling. Gained access to the valve and found the inlet thermistor had lost the rubber grommet that seals off the top of the valve. Spoke to CS and was advised we did not have to charge the customer for the part. Ordering the thermistor and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WH04X29448 (Thermistor)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ6

Near Jarrell, TX 76537

Jonathan M

Job Details: 07/05/2022

Arrived on site for a microwave that wont turn on the cooktop late. Inspected unit and work area. Confirmed the customers complaint and did verify the lightbulb they were using was correct. Tested the unit and found in proper voltage going to the housing. Unit will need new control. Ordering part in the office will need to contact customer about a return date due to an out of stock and PSP item.; ordrng 1 W11342846 (Control)

We serviced a

LG WASHER

Model WM4270HWA/01

Near Georgetown, TX 78633

Lou

Job Details: 07/05/2022

"Arrived on site to inspect washer bellow and draining issues. Upon further inspection, the customer pointed out water sitting in the bottom the bellow at the drain ports area and mold building up. I pulled the gasket away from the drum and found a large amount of debris built up clogging the ports. I cleared the debris and placed the unit in diagnostics and tested. Unit is operating as designed and draining well. Customer advised they wanted to replace the bellow; ordrng 1 MDS47123608 (Bellow) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300EBS01

Near Burnet, TX 78611

Vincent

Job Details: 07/05/2022

Arrived on site for refrigerator. Inspected unit and work area. Tested unit in diagnostics and found bad evap motor. I tested voltage to evap motor and was good. I will order parts and reschedule to return on the 07/12/22 anytime. No leaks observed during service job completed.; ordrng 1 W11024089 (Evap motor)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near San Marcos, TX 78666

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for light not turning off and bottom oven not heating. Test unit and found upper oven working correctly besides lights staying on and bottom oven not heating correctly on bake ordering new control board and console office to reschedule ; ordrng 1 W11598200 (Control board) and 1 W11600643 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near New Braunfels, TX 78130

Andrew

Job Details: 07/05/2022

Arrived on site to test unit for not cooling. Found compressor was extremely hot to touch and just humming. No refrigerant in system. Replaced compressor and drier. Charged with nitrogen and found tubing sitting in drain pan is leaking. Needing to replace tubing. Office to reschedule. ; ordrng 1 W11502743 (Tube)

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Kyle, TX 78640

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected incoming power and found L1 to L2 shows 0V, took 1 picture. Moving plug head returns voltage to normal, and dryer is heating again. recommended having and electrician inspect outlet, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Round Rock, TX 78664

Wesley

Job Details: 07/05/2022

Arrived onsite and installed 12 modules included in the kit. Unit is now operating as designed. Parts and labor covered under SP designation.

We serviced a

KITCHENAID DISHWASHER

Model KUDC25CHSS1

Near Austin, TX 78735

Leonardo

Job Details: 07/05/2022

Arrived on site to replace dispenser replaced dispenser test unit and unit test good collected 224.75. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78759

Matthew

Job Details: 07/05/2022

"Arrived onsite for washer not agitating properly and error codes upon arrival put unit in diagnostics and found F0E3 overload , F8E1 long fill error codes. Cleared codes and tested. Found pressure hose kinked at tub. Positioned hose to avoid disruption and error code. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Manor, TX 78653

Matthew

Job Details: 07/05/2022

Arrived onsite for washer vibrating and making noise. Upon inspection found that noise customer was experiencing was the hoses tapping against the rear panel during the spin cycle. Adjusted hoses to avoid contact with panel. Also instructed customer on proper loading and cycle selections. Unit is functioning properly. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, TX 78728

Paul

Job Details: 07/05/2022

"Arrived onsite for an oven that has a gap on the right side, the clock loses time and cant connect to WiFi. Mr stated the issue is there is a gap on the right side of the cooktop. Took a pic of the complaint. I explained to the customer the P&L concession was issued to cover oven repairs and not the cooktop and he would need to contact Pulte Homes and have them contact Whirlpool. Call complete. Use Authorization # W13C2I0PPL1. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Marion, TX 78124

Andrey

Job Details: 07/05/2022

"Arrived on site to replace previously diagnosed pressure regulator and water line, replaced parts, advised customer to monitor, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Seguin, TX 78155

Andrey

Job Details: 07/05/2022

"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, tested unit , unit now functioning properly no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Elgin, TX 78621

Wesley

Job Details: 07/05/2022

"Arrived onsite for unit with no power, found bad control.

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW0

Near Fort Hood, TX 76544

Tyler

Job Details: 07/05/2022

"Arrived on site for washer not agitating or spinning. Upon arrival confirmed issue and after further testing found that the gearcase and failed internally causing splits to grind into the shield. also found hub drive teeth stripped away. Replaced gearcase, hub, cam, and belt. Found unit functioning as designed after reset. Call complete"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Austin, TX 78758

Paul

Job Details: 07/05/2022

Arrived onsite for a dryer with clothing wet at the end of a cycle. Mr stated that is not the issue and the actual issue is it will not heat at all. I tested voltage at the 3 wire outlet and had 123VAC from L1 to G but had 0 VAC from L2 to G. I found L2 tripped at the breaker. I reset the breaker and tested the dryer and all is working as designed. The breaker panel is GE and is from the late 70s and the outlet is old and has some black markings. I went over this with the customer and explained with the breaker catching the midday sun and west sun the panel is getting hot. I explained that all these things could be a factor with it tripping. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ00

Near New Braunfels, TX 78132

Andrew

Job Details: 07/05/2022

"Arrived on site to replace thermistors, UI and fan scroll. Replaced parts, tested unit, unit now working as designed. Placed unit on basic defrost.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Waco, TX 76705

Jonathan M

Job Details: 07/05/2022

"Arrived on site for a washing machine thats making squealing sounds during the spin cycle. Inspected unit and work area. Confirm the customers complaint and found the belt had slipped off the cam. Found the cam worn and belt strip together The customer agreed to the repair. Replaced both parts and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Andice, TX 78628

Gerry C

Job Details: 07/05/2022

"Arrived to inspect control panel too hot. I set the unit to 350 and tested the internal exhaust flu temperature and it was 305. The control panel area directly above measure at 140. I advised the CX that even though it is quite hot, it is normal and expected for this model of unit and there is not a way to lower the exhaust temperatures and how they affect the control panel area. The CX mentioned the excessive heat under the wall mounted cabinets and surrounding area and I advised them that use of the microwave hood above the unit will greatly reduce the heat and was able to demonstrate how much heat was pulled from the area. Operational test good, no gas leaks detected during service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Georgetown, TX 78628

Lou

Job Details: 07/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to both RC door gaskets being torn, I removed and replaced both gaskets and heated/shaped the gaskets with my heat gun. Tested door operating and gaskets are sealing as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Leander, TX 78641

Gerry C

Job Details: 07/05/2022

Arrived to inspect no ice. Upon arrival I found the CX had corrected the issue by turning the power to ice maker back on. It was accidentally turn off. I advised the CX operation instructions. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Leander, TX 78641

Gerry C

Job Details: 07/05/2022

"Temp RC 40*-FZ-12*on arrival. Arrived for dispenser issue, during testing water flow was initially slow. After a few seconds, it went to acceptable levels, denoting ice flushed from the chiller. I found the cabinet was very out of square and the doors could not seal completely. The lower mullion area was slightly deformed, not allowing the gasket to completely to seal. I squared the cabinet and the doors to match and tamped the mullion into place. Gasket now fully contacting, I sealed the gapping in the door opening-to-liner with manufacturing sealant. Stopping the air leaks, the over cooling RC section should now be eliminated,preventing further chiller freezing. No leaks observed during service."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near Leander, TX 78641

Gerry C

Job Details: 07/05/2022

Arrived to inspect heating issue. CX advised after 4 mins the unit would run but would not heat. Tested venting and found it extremely restricted. Further inspection revealed the installed ducting was incorrect and preventing the damper from opening. I removed the duct and the unit operated normally. I advised the CX the ducting must be replaced prior to further attempted operation.

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Leander, TX 78641

Gerry C

Job Details: 07/05/2022

Arrived to inspect error code. I verified the F2E1 was stored within memory. The unit would show the code when the door was open after baking operations. I removed and replaced the UI (console) and tested. Operational test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78702

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for unit not working. Test unit and found unit not connected correctly at junction. Secured junction test unit and unit test good job complete

We serviced a

KITCHENAID VENTHOOD

Model KVWB600DSS1

Near Austin, TX 78704

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for fan not coming on. Test unit and found fan disconnected. Secured connection test unit and unit working correctly job complete.

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for broiler not working correctly. Test unit and found flame not going all the way around broiler burner. Test unit and found choke opened way to much allowing gas to escape. Close choke to its correct position test unit and found broiler burner working correctly job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 07/05/2022

Arrived on site to test unit for unit giving F2E1 erro shorted keypad. Replaced control board test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Taylor, TX 76574

Cliff

Job Details: 07/05/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced ui and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Taylor, TX 76574

Cliff

Job Details: 07/05/2022

Arrived on site to diagnose a washer that is not cycling properly. Found latch assembly failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS1

Near Hutto, TX 78634

Cliff

Job Details: 07/05/2022

Arrived on site to diagnose a range that is giving error code. Found sensor wire pinched between back cover and frame. Repaired wiring and tested unit. Found all is functioning properly at this time.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Georgetown, TX 78628

Gerry C

Job Details: 07/05/2022

"Arrived to inspect leak. Upon arrival, the CX informed me that they corrected the issue. Further discussion revealed the issue was from the drain tube(s) on the existing disposal and would not have been caused by dishwasher service, as none of the lines were disconnected or otherwise disturbed. I verified no standing water anywhere near the unit or associated lines. No leaks observed during service."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Leander, TX 78641

David S

Job Details: 07/05/2022

Arrived on site for dryer making a thumping noise. I inspected the unit and work area. I spun the drum by hand and could hear rattling from the drum bearing. I inspected the bearing and found a screw stuck between the bearing and the drum. I removed the screw and repeated the bearing. I tested the unit and found it working as designed. No abnormal noise. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Leander, TX 78641

David S

Job Details: 07/05/2022

Arrived on site for filter housing door not staying shut. I inspected the unit and work area. I found the door loose and easily popping open. I replaced the housing and retested it. It is now staying closed properly. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Meadowlakes, TX 78654

David S

Job Details: 07/05/2022

Arrived on site for cooktop not igniting. I spoke to the customer and found out the front left umber wasn't igniting but they found the cap not seated properly. I inspected the unit and found the lp conversion correct and the burners igniting properly. I spoke to the customer about the caps needing to be seated properly and if they have a burner that won't ignite to wiggle the cap and see of it falls into place. The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Elgin, TX 78621

Wesley

Job Details: 07/05/2022

"Arrived onsite and found customer had attempted to have microwave dedicated, but electrician was unable to dedicate circuit. Determined the cause of smell and noise to be burning diode. Replaced diode

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Andice, TX 78628

Lou

Job Details: 07/05/2022

"Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested all burners and found the middle griddle burner flames were not functioning properly. I disassembled the burner head from the cap and found a large amount of grease/oil on the burner head gas ports. Customer cleaned the burner head and I reassembled the burner assembly and retested. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near San Marcos, TX 78666

Andrey

Job Details: 07/05/2022

"Arrived on site to test unit for not advancing in cycle, tested unit found latch not engaging, replaced latch put unit into diagnostics and found unit just humming and no agitating, found capacitor leaking oil, replaced control and capacitor, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Georgetown, TX 78633

Lou

Job Details: 07/05/2022

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is coming from the RC section. I placed the unit in diagnostics and tested the damper and the customer identified the noise it was making. I removed and replaced the damper assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Killeen, TX 76542

Tyler

Job Details: 07/05/2022

Arrived on site for refrigerator needing previously diagnosed control board. Upon arrival found unit had no lights and wasnt cooling. Installed board the. Reassembled and tested unit. Found lights all turned on and unit dropped temps from 79-65 degrees in under 15 minutes. Informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Lou

Job Details: 07/05/2022

"Arrived on site to install previously diagnosed and ordered part. Per techline recommendations, I installed a steam blanket to the existing insulation and customer will run a wash cycle and advise whether or not the steam blanket helped to eliminate the moisture build up on the countertop. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS20

Near San Marcos, TX 78666

Andrey

Job Details: 07/05/2022

"Arrived on site to test unit for not turning off, tested unit found unit off at the breaker, turned unit on tested unit, unit is turning of/on with no issues, not that the unit is not connected to Wi-Fi and the symptom that the customer described is related to a firmware issue, provided customer with Wi-Fi team number, advised customer to call asap and get this issue resolved, if after the unit has been updated and is still exhibiting the same issue call us back, at this time job is complete"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near San Marcos, TX 78666

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected dryer and found it is not cooling, found cut off has failed. Dryer is in a rent a center not its original location issue is likely due to a venting problem. Discussed with rent a center management after repairing dryer. If dryer returns to the same address vent to the exterior will need to be cleaned before installing dryer, job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PSW26MSRBSS

Near San Marcos, TX 78666

Kevin

Job Details: 07/05/2022

"Arrived on site and found refrigerator is in a garage, for any future service it is on a concrete step 4 inches off the ground. Refrigerator is unplugged on arrival, used to two by fours stacked together to support it while it was rotated to access control board on the rear. After replacing control award compressor started running, fan started running. Recommended that homeowner allow at 24 hours to core

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Kyle, TX 78640

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected refrigerator and found customer would like water filter and air filter changed. After replacement refrigerator is complete, job complete"

We serviced a

WHIRLPOOL WINE COOLER

Model WUB50X24HZ00

Near Dripping Springs, TX 78620

Kevin

Job Details: 07/05/2022

"Arrived on site and inspected wine cooler and found installation location does not allow enough spacing on the right hand side for wine cooler door to open properly. It is up against the wall and there is no trim on cabinet. Wine cooler will need to installed preferably half inch to the left. There is also flooring missing on the right hand side. There is also baseboard keeping wine cooler for being able to be pulled forward. Wine cooler will need to be installed properly with the correct spacing around it according to page 4 of use and care document, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Dripping Springs, TX 78620

Kevin

Job Details: 07/05/2022

"On this service call oven has been moved by the builder to 441 CORTARO DR DRIPPING SPRINGS, TX 78620. This oven will be used as a place filler for several future homes. The last problem that resulted in parts ordered by LC was due to installation. The problem was corrected when installed at this home. Further installation problems may happen when this oven is moved to other homes. oven has a scratch on the handle which is no longer covered cosmetic warranty has lapsed, job complete"

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/05/2022

"Arrived on site for combo oven, inspected unit and work area. I tested temperatures in lower oven up to 350? and I was reading 364? on my multimeter coupler. I then tested upper oven and set it to pre heat 350? and once it reached preheat my multimeter was reading 352? unit is operating as designed. Job completed."

We serviced a

KITCHENAID VENTHOOD

Model KVUB606DSS3

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/05/2022

"Arrived on site for vent hood, inspected unit and work area. CX complaint was lights not working. I tested unit and found one of the lights making a false contact on the pin connectors. I closed the pin connectors a little to help make a better contact and tested unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, TX 78747

Matthew

Job Details: 07/05/2022

Arrived onsite for defective ice maker. Upon arrival replaced defective ice maker kit. Tested unit and unit is now functioning properly. Unit harvest and fills properly. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model ED5PVEXWS00

Near Austin, TX 78747

Andrey

Job Details: 07/04/2022

"Arrived on site to test unit found half evaporator has frost and cracks in liner

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, TX 78759

Cliff

Job Details: 07/04/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice cubes jammed in auger preventing motor from running. Cleared clog and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78702

Kevin

Job Details: 07/04/2022

"Arrived on site and inspected dishwasher and found it is not draining properly there is standing water in the tub, found drain pump is running but water is barely trickling out, send a video to KB/service management. Inspected drain hose and found knock out was never completely removed when dishwasher was originally installed. After removing remaining knock out water flow is still weak when viewed at garbage disposal. Cleaned out drain hose with shot back and it is still weak. Swapped out first part of drain hose for a new check valve and water flow is now good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Killeen, TX 76542

Gerry C

Job Details: 07/04/2022

"Arrived to instal previously diagnosed and ordered parts. I found the CXs filter was plugged and causing the water dispenser and ice maker issue. I installed a filter the CX provided, flushed and tested and the unit operated as normal. No leaks observed during service."

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Killeen, TX 76542

Gerry C

Job Details: 07/04/2022

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the previously ordered parts and verified correct operation. I found the FC opening had substantial gapping and I corrected by filling with mfg adhesive. I squared the doors to the chassis and equalized door height. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL FREEZER

Model WRF555SDFZ12

Near Austin, TX 78759

Cliff

Job Details: 07/04/2022

Arrived on site to diagnose a refrigerator that was frosting in fc. Found no frost present at time of service and advised customer door may not have fully closed causing frosting issue. No further repairs needed and no leaks were found at time of service.