WFG510S0AS Arrived on site from previous visit to install part. I installed part#wpw10388635 hinge . Then tested product is working as its designed.

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Customer also provided closing documents showing unit is still in warranty. Sent to claims, thread verified unit is in warranty.Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WDT531HAPM0 for insulation falling and missing fasteners. Upon inspection found lower door insulation pulled loose and kick-plate fasteners stripped. Repositioned insulation and replaced both kick-plate fasteners (WPW10503548). Reinstalled kick plate securely. Insulation and kick panel now fully secured with no movement. Unit is functioning as designed, no leaks detected, job complete."

"Arrived on site to test unit WDT730HAMZ1 for no water. Customer stated detergent pods remain intact and dishes stay dry. Entered service mode and ran test cycle; water filled normally but wash motor would not engage. Replaced wash motor assembly (W11613480) and tested unit, motor now engages. All other components are properly engaging and full wash action restored. Unit is now running as designed, no leaks detected, job complete."

Arrived onsite for dishwasher stopping mid cycle. I found one error present which was a door lock failure. Ran diagnostics cycle and completed with no issue. Wiring is correct and I found when taking off the kickplate that the Retainer clips are broken. Ordering WPW10653840 Door latch and WPW10544004 strike and 2x WPW10503548 retainer. RS set for 12-05-25.; ordrng 1 WPW10653840 (Door latch) and 1 WPW10544004 (Strike) and 2 WPW10503548 (Retainer)s

Arrived on site to look at model WET4027HW2 in unit 331 for customer complaint of dryer taking multiple cycles to run. Found kinked in vent hose. Instructed maintenance to replace vent hose

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11603810"

"Arrived on site to look at model WTW4955HW2 for customer complaint of loud grinding noise, leaking water, and unit out of balance. Found multiple issues. Found leak coming from gearcase as well as grinding noises from splutch and belt. Also found basket hub worn down and suspension issues. I replaced gearcase, belt, splutch, hub, and suspension. Parts used w11239857, w10721967, w1145372, w11217817 and w10528947. I calibrated and tested, unit tested good. No leaks after repair."

"Arrived on site for customer complaint of unit running drain pump constantly on model WTW4816FW3. Found issue with the control board. I replaced control under S153EB, unable to test since unit was in shop with no power or water."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and repalced the damaged console and teeted the unit in diagnostics, showing no error codes. The unit is operating as designed, and no water leaks were observed during service, job completed. W11460908"

Arrived on site for washing machine model WTW8127LC0 that is leaking. Inspected unit and work area. Customer advised that the unit does not leak every cycle and only seems to happen on larger loads. Checked underneath the washing machine and found no evidence of any water residue underneath the machine. Ran the unit through an auto test and found the unit leaking once it got to the fabric softener dispenser. Found the fabric softener dispenser completely gunked up with fabric softener deposits that caused the dispenser to overflow and leak onto the floor. Cleaned out the fabric softener dispenser and tested the unit again. Found water flowing freely into the tub ring but found the tub ring splashing slightly due to an outdated tub ring. Ordering the new tub ring W11590590 and rescheduled the customer with KC approval to 12/5. No parts were installed and no other leaks detected during service; ordrng 1 W11590590 (Tub Ring)

"Arrived on site for cooling concerns. Found evaporator cover incased in ice,ran diagnostic heater powered on diagnosed communication issue with controls not entering self defrost cycle. Defrosted evaporator ohmed heater passed,replaced defrost thermistor, ui and main control reassembled unit powered unit on checked air flow entering fresh food section good. No one available for signature. Used W11518204,wpw10384183,w11742389"

Arrived on site to inspect range model WFG320M0MS0 possible vent problem and back right burner sometimes not igniting. Upon further inspection I found that the vent was in the correct position however there was a slight vent on the top part. I adjusted the vent and it is now sitting properly. I checked the burner and found it to be operating without issue. I informed the customer on proper cleaning and maintenance of the burner and cap. No gas leaks observed during service

"Arrived on site for electric dryer model WED8127LC1 reporting a lint check reminder. Inspected unit and work area. Customer advised the machine displays the message immediately on cycle start and every dry cycle, even after cleaning the lint trap. Tested dryer; unit tumbled and heated properly, with reminder appearing right away. Advised customer this is normal to encourage consistent lint trap cleaning. Asked about vent cleaning; customer said it's been years and plans to address soon. Unit operates as designed. Call complete. No parts installed."

Arrived on site with helper for washer making a noise. Removed dryer from top. Removed drum. Found brackets wire in tub. Removed and reassembled. Ran automatic test cycle and all working normally. Call complete. No parts.

"Arrived on site to follow up on refrigerator WRS588FIHZ06 sealed system repair. Tapped system and found 18 psi equalized pressure present. Evacuated system and removed compressor and dryer. Found no evidence of contaminated system. Installed new compressor W11736670, dryer access valve W11506635, and filter dryer WPW10143759. Vacuumed down to -30 hg and verified vacuum held. Charged to factory spec 53 grams. Let pressure equalize, ran unit, and verified compressor operating and cooling as designed. Repair completed, no water leaks observed."

"Arrived on site for washer WTW5000DW2 to install previously ordered parts. Was not sent gearcase and need to order basket. Ordering gearcase, basket, and 2 hour weigh. ; ordrng 1 W11454734 (Gearcase) and 1 W10752719 (Basket)"

"Arrived on site for SAFETY range WFES3330RS0 with issue of tripping breaker. Upon arrival, inspected unit. Cord is installed correctly . Test polarity and is correct . L1 and L2 to neutral is 124v and L1-L2 is 249.. neutral to ground is 0v. Checked resistance of both elements and is correct . Test wiring from neutral, L1 and L2 to ground and all read OL. Test amp draw when call for bake is made and get10.6 amp, 14.9 when relay clicks, then repeats over and over until preheat is done. Also test amp draw with cooktop on high heat and bake is set to preheat to 359 and get 46 amp. Breaker is a gfci Square D 50. Customer said they have had issue since moving in. Builder. Swapped breaker with non gfci breaker and did not trip. They then installed current new 50 amp gfci breaker due to code. I could not get unit to Tripp during testing today. Customer states that it trips every use. Contacted Techline for assistance. Spoke with Dylon. Explained all that has been done. Only recommendation is to run bake at 500 for 30 minutes. Am told to only replace elements if breaker tripped during the 30 minute operation. Case # 21763163. I followed techs instructions. Breaker did not Tripp. I contacted SAFTEY team and spoke with Reese. Notes were pulled and documented from Techline. MfrRef # 21697953. I also gave customer service pointer for breaker tripping nuisance per Techline. Job complete"

"Arrived on site for vent hood WVU37UC0FS1 with issue of right side of vent not operating. Upon arrival, I test all functions of vent hood. All 3 fan speeds operate and both lights operate correctly. I cannot duplicate in issue. I spoke with builder and explained that the fan is above left side filter and will pull more air than left side. I explythat this unit is designed to pull smoke through filyand not paper. Job complete"

"Arrived on site for microwave working intermittently and door does not open properly. Found door latch and spring need to be replaced. Found control display has missing segments. Will need new control. Unit does heat but display doesn't show correct information, will also need control. Parts not showing, office will forward to warranty company. Call complete."

Arrived on site with new heater. Unit was unplugged and thawed. Removed evaporator cover. Replaced heater. W11650661 Verified operation. Found the freezer light not coming on unless refrigerator door opened. Found freezer light switch bad. Ordering switch. Reset for Monday. ; ordrng 1 W11123941 (Light switch)

Arrived on site unit missing all bins on fresh food door ordering new bins; ordrng 3 W11239961 (Bin door)s

"Arrived on site with parts ordered. Replaced console for stuck keypad, replaced control for improper operation and replaced water valve assembly as wires from valve to board are damaged. Replaced drawer as it was worn and not letting water through. Recalibrated. Verified operation. Call complete. W11400681"

Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB. Calibrated and tested. While testing found spluch grinding a little but informed customer that part would not be covered. Part used w11603810

"Moved in March. Unit is 1203. Complaint is Washer doesn't drain. Found f9e1, no other codes. Ran drain test and it was not draining properly. Pump was energized but water coming out slowly. Found drain was clogged. Removed filter. Cleaned drain. Found clothes blocking drain. Verified operation. Unit now operating properly. Call complete."

Arrived on site for refrigerator door and freezer door not being leveled. Found refrigerator door lower than freezer. Used level legs and adjusted refrigerator. Doors not even. Call complete

"Arrived on site for electric dryer model MEDC215EW1 that won't heat. Inspected unit and work area. Customer advised unit stopped heating but tumbles. Checked voltage at back of unit; proper voltage and polarity confirmed. Upon pulling machine out, found vent hose kinked, creating vent issue. Inspected heating components; thermal cutoff open. Heater showed no continuity to housing. Replaced thermal cutoff 279816 and tested on timed dry high heat cycle: temperatures fluctuated between 168?F and 122?F, averaging 146?F. Tested on medium heat: average 139?F. Unit working and operating as designed. Advised customer to consider periscope-style vent hose; shortened existing hose temporarily. Call complete."

"Arrived on site for a washing machine model MVW5435PW1 that is shaking when spinning. It's inspected unit and work area. The customer advised that the unit seems to bang the sidewalls when it's spinning on certain loads. I ran the unit through diagnostics and found no stored error codes. I checked the suspension and basket and found both in good condition with the basket properly secured to the drive shaft. I did find the unit on level and adjusted the feet. I ran the unit through a diagnostic cycle.Twice and found the machine working and operating as designed. I did advise the customer that the unleveling of the washing machine may have contributed towards the issue. But that the loading is going to be a major part of off balance issues. I went over proper loading procedures, and the unit is working and operating as designed with no leaks present during operation."

"WFG361LVB1. Customer stated that the oven on bake would not ignite, and there was a smell of gas, which was verified. Bake igniter was not sparking; found issue with wire harness to bake. Igniter grounding. Removed and replaced bake and broil harness wpw1070162. Tested bake repeatedly, and each time it ignited. Oven is working as intended. No gas leak detected at times of service."

"WDF540PADM3. Customer stated dishwasher would not wash or clean dishes, with soap clumped at bottom of tub. Ran diagnostics and found open on motor circuit. Tested motor and confirmed open windings. Removed and replaced motor w11025157 Tested dishwasher: filled, washed, and drained. Spray arms working properly. Unit working as intended. No leaks at times of service."

Arrived on site to repair previously diagnosed issue unit's door switch is broken. Replace door switch in tested unit is now functioning properly and as designed to. Job completed

"Arrived on site to replace correct control. Upon arrival, proceeded to replace W11607637 control. Ran diagnostics and calibration. Unit is functioning as designed. No water leaks detected at this time"

"Arrivec on site clout washer boy completing cycles. On arrival i confirmed issue amd fluff gear case leaking oil, belt and cam chewed up, and actuator had broken the arm off. I replaced w10528947 hub, w11454372 gearcase, w10721967 cam, w10913953 actuator, wpw10006384 belt. Tested washer and found no leaks and unit working as a design call, complete."

"Arrived on site to inspect washer WFW5620HW1 not spinning out the clothing. Upon further inspection, the customer advised that they've been washing rugs in the unit, and they've had to run the Drain & Spin selection because the unit hasn't spun out the water. I placed the unit in diagnostics showing error code F0E1-load detected during the cleaning cycle. I cleared the code and continued with testing, and the unit operated as designed. I tilted the unit back and gained access to the drain and filter. I removed the filter and found minimal debris inside, and cleared the drain with my shop vac. I re-installed the filter and performed another diagnostics test, and the unit continued to operate as designed. I explained to the customer why the unit isn't completing the cycle during the spin as it's getting off balanced and not able to balance the load and will shut down, leaving the items still wet. I made recommendations for use and care and demonstrated how to adjust the load if it's struggling to balance the load. Unit is operating as designed, and no water leaks observed during service, job completed."

"Arrived on site to inspect washer MVW6500MBK1 noises. Upon further inspection, the customer advised that the unit is making a loud screeching noise. I placed the unit in diagnostics showing error code F0E9-off balanced pause. I cleared the code and continued with testing, and the unit operated as designed. I tilted the unit back and inspected it underneath. I removed the pulley shield to find belt shavings on the underside of the shield. I found no signs of gearcase oil. I checked the belt and found it had lost tension, and there were signs of the belt slipping on the pulley and motor pulley. I removed and replaced the belt and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. APW10006384"

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested it. Ice maker is operating as designed, and the unit is operating as designed. No water leaks observed during service, job completed. The customer is not home to sign for receipt. 2198597"

"Arrived on site to diagnose refrigerator WRS331SDHM08 making noise due to ice in freezer. Examined unit and found icemaker tube extension was not seated to the wall and had slipped down, resulting in water spraying all over freezer and rear panel. Due to fan blades hitting ice, fan motor shaft had developed play and was causing a lot of noise. Removed ice, sealed the icemaker fill tube to the liner with silicone, and replaced fan motor with new WP2315549 evaporator fan motor. Verified proper operation. No water leaks observed."

Arrived onsite WRT148FZDM07 for fridge noise concern and found unit needed to be pulled away from the wall to keep from vibrating. Unit is now operating as designed and quietly. All checks good. No parts. Advised maintenance on findings.

"Arrived on site to diagnose WRT318FZDM11 with leaking icemaker. Examined unit and found the fill tube extension was not seated in the fill cup of the ice maker and running into the freezer compartment. Adjusted fill tube length and seated it in the fill cup. Ran icemaker through harvest and verified proper fill. No water leaks observed, repair completed."

"Arrived on site to install new float in dishwasher WDT531HAPM0. Replaced float with new WPW10346525 and ran unit. Found unit had a lot of food buildup on the inside and in the spray arms, and the arms were not moving. Cleaned out the spray arms and informed customer that no solids can remain on dishes, only light soil. Unit is working as designed at this time. NO WATER LEAKS OBSERVED DURING SERVICE."

"WFES3330RS0 Arrived on site for a range tripping breaker again. On arrival, the client stated it tripped the breaker after heating the oven. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.72 and with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct product works as it's designed no parts used. I recommend the client contact the gfci breaker company for information on the correct gfci breaker for the range. Also I recommend to leave oven on for one hour. Calling Whirlpool Safety to notify my findings. Case # 2169901"

"Arrived on site for washer WTW4855HW1 to install previously ordered parts. Replaced suspension W11217817, agitator barrel W10836692, washplate W11397111, and shield W11409708. Calibrated unit. Test unit and is operating as designed. No leaks present. Job complete"

WFES5030RZ0 electric oven. Customer stated the oven was not cooking at temperature; baked items come out undercooked. Convection fan does not run properly. Set oven to convection bake at 325?; temperature was off by about 15?. Will order oven sensor and replace control and convection fan on return visit.; ordrng 1 W10833885 (Oven sensor)

"Arrived on site for washer WTW5010LW0 with issue of lights come on, but not responding. Upon arrival, inspected unit. Found unit not responding when buttons are pressed. LEDs light up only if knob is turned. Power button, start button and all 4 option buttons are not responding. Found keypad pad was not securely connected to console. I secured key pad and test unit. Unit is operating as designed.. no leaks present. Job complete ; ordrng 1 W11662366 (Console)"

"Arrived on site to apartment 20105 for SAFTEY dishwasher turns on by itself. Upon arrival, inspected and confirmed issue. Ran diagnostics and get error code F2-E1 stuck key. Need to replace control. Replaced control W11637583. Test unit and is operating as designed . No leaks present . Contacted SAFTEY team and spoke with Reese. Notes were documented. Job complete"

Arrived onsite for F2E1 stuck key. I confirmed error is popping up and after resetting power no change. I replaced the W11598173 CONSOLE and powered unit on. Unit now operates as designed and no errors present. Call complete. Builder not onsite for signature.

"Arrived on site to inspect refrigerator model ED5FVGXWS02 over cooling, upon further inspection, I checked temperatures and meadured -29 FC and 15 RC. I verified proper airflow and compressor operation. I gained access to the control and thermostat and found that the thermostat was discolored and showed visual signs of failure. I replaced there thermostat and reassembled and tested. I set the refrigerator to the recommended settings and it is operating as designed. No water leaks observed during service. WP2198202"

"Arrived on site to inspect dishwasher occasionally displaying error code F8E4. Upon further inspection, the customer advised that the code only displayed once. I examined the overflow tray and found that it was dry. I placed the unit into diagnostics and ran a test cycle. I observed as the unit operated as designed and I did not observe any water leaks. I advised the customer on proper detergent usage as too much detergent can cause issue with overflow."

"Arrived in site to inspect microwave model WOEC5030LZ01 oven combo with no power. Upon futher inspection, the customer advised that it was their first time using the oven and tripped the circuit breaker after 10 minutes into preheat. I reset the breaker and verified proper incoming voltage. Following the service pointer guidelines/procedure for nuisance tripping I removed the ground and baked for 30 minutes, cycled the breaker and reconnected ground and tested to make sure the breaker was not tripping any longer. I tested the unit and it is no longer tripping the circuit breaker. I advised the customer to run the oven for an additional 2 hours. No parts installed"

"Arrived onsite for noisy fridge WRT148FZDM07 and made adjustment to the condenser fan to resolve rattle, unit is now operating quietly and as designed. Advised maintenance on repair. No parts. All checks good."

Arrived onsite for WCGK5036PS00 unit with hi simmer. Adjusted all burners for optimum simmer. No parts required. All checks good. Advised customer on repair.

Arrived onsite WTW4957PW0 and was advised of a major flood of gallons of water that had been discovered after a wash. Inspected water systems. Determined cause to be a standpipe back up causing backflow out of the wall during the drain cycle. Demonstrated failure to customer. Washer itself is operating as designed. Customer notified that a plumbing service will ne needed to assess the cause of the clog and repair. No parts

Arrived onsite WED5620HW2 for blower housing rattle and used packing on underside cabinet between cabinet and floor to absorb vacuous erroneous thrum. No parts. Unit is now operating more pleasantly.

Arrived on site for dishwasher not powering on. Control is not responsive. Customer has checked the breakers. Found dishwasher not responding to anything. Access junction box. Found no voltage at junction. Unit is connected to a gfi outlet. Gfi was tripped. Reset and now dishwasher is working. Ran automatic test cycle. All components functioning. No leaks.

"WED6150PB0 Arrived on site for a dryer not heating. On arrival, I knocked on the door, but there was no answer. I called the client, and he answered and said he wasn't going to be home until later afternoon . He said to cancel because he's not sure when he will be available. No work done."

"Arrived on-site for electric wall oven model WOS52ES4MW not heating properly. Inspected unit and work area. Customer reported unit heats and works most of the time but occasionally powers off and reboots. Ran diagnostics; all heating elements functioned as designed. Noted UI model information mismatched actual model. Reprogrammed UI to correct model and tested unit, which operated as designed. Call complete. No parts installed."

Arrived on site for a range WFE550S0LZ3 tripping the breaker. I verified it tripping around 100 degrees. I replaced the bake element and heated to 500 degrees. Unit is operating as designed now. Max amp draw was 15 amps.

"Arrived on site for a microwave WMH31017HS12 not heating. Found the unit is operating but not heating. I replaced the diode w11256462, magnetron w11737891 and capacitor wpw10574736. I tested a glass of water. Unit is heating as designed."

"Arrived on site for washing machine, not turning on completing cycles. On rival, I found the drain pump harness and pump shield cover broken. I am ordering the following parts W11782104 lower harness, W11790873 pump. Office will need to reschedule with customer once availability of parts is known.; ordrng 1 W11782104 (Harness) and 1 W11790873 (Pump)"

"Arrived on site for a microwave WMH31017HS12 sparking. Found it making a popping sound but still heating. Both interlocks were very greasy so I replaced both. W11551761, w11551558. Also found the diode damaged. I replaced the magnetron w11737891, diow11256462 and capacitor wpw10574736. Tested and unit is operating as designed."

"Arrived on site for a washer WTW5000DW0not cycling. Found unit making sounds while sensing. I found the gearcase was leaking large amount of oil. I replaced the belt wpw10006384 , hub nut w10528047 splutch w10721967 and actuator wpw10006355. Found the gearcase isn't the correct part. I'm ordering the w11454734 gearcase for the return visit. Returning tech will install the new gearcase and return the gearcase installed. Left the hub nut in the tub inside a box. ; ordrng 1 W11454734 (Gearcase)"

"Arrived on site for washing machine, making a loud grinding.Noise towards the end of the spin.Cycle. on arrival, I confirmed failure and found the actuator arm had broken along with the Cam bolt had come loose. I replaced the w11239857 belt w10721967 cam and w11481722 actuator"

"Arrived on site. Gained access to evaporator defrosted and cleared drain checked water drainage good,installed a new evaporator cover that includes thermistors,installed filter and no leaks,reassembled unit,replaced side panel ui and main control powered unit on changed defrost setting to basic. W11664342,w11574767,w11610999"

Arrived on site to look at model WTW8127LC1 for customer complaint of bezel being broken and noise issue. Found missing rotor screw as well as broken bezel. Ordering screw and bezel. ; ordrng 1 W11550898 (Bezel) and 1 W10752189 (Screw)

"Arrived on site for a microwave, not turning on. On arrival, confirmed, failure and upon further inspection.I found the inner locks it broken, leading to the twenty amp fuse also breaking. I replaced w 11707984 fuse, w11551558 interlock & w11551761 Interlock. Found microwave working as design call complete"

"Arrived on site for noise complaint. Customer played recording,diagnosed fan blade hitting ice,found during icemaker fill water leaking between fill tube and extension. Removed icemaker and extension reinstalled extension and adjusted reinstalled icemaker ran fill test passed no leaks."

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and immediately drain pump kicked on. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed.

Arrived on site for water leaking at freezer. Inspected unit found water supply for ice maker missing extension tube. Installed tube and sealed with permagum. Tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for door falling off. Inspected unit found stabilizer cross bar fallen off on left hand side causing left side to come out more when opening. Reattached arm and tested unit is now functioning properly and as designed to. Job completed

Arrived on site for unit turning off. Upon arrival manager showed me a video. Tenate sent a video using sense dry with nothing inside unit.Vide showed unit starting at and 1hr 45 min and in 5 minutes time started dropping rapidly and unit cool showed on screen. Explained to maintenance that yes it's gonna happen if you use auto sense with nothing inside unit tenant is not drying clothes of items. Informed maintenance to tell tenant to start using timed dry. Showed maintenance unit will stay on and run on timed dry even with nothing inside. If called back in send tech with moisture sensor. Job completed

"Arriving on site to repair previously diagnosed issue. Unit needs new motor blower wheel and housing. Previous technician found motorhead, broken and housing damage. Replace parts and tested unit is now functioning properly and as designed to job completed"

Arrived on site for wall oven giving error code . Ran diagnostics got misfired error 9-0. Ran preheat and tripped breaker . Found one leg 1 wire crushed and causing tripping and error . Trimed wire back from damaged part . Ran both ovens on preheat . No tripping or error codes . Job complete

"Arrived on site for fridge not making ice . Found ice maker stuck in harvest flex . Ran ice maker test 120, IM stayed stuck . Replaced ice maker , ran harvest and fill. All checked normal. Nomwater leaks detected at time of service. Job complete"

"Arrived on site for dryer shutting off after about 5 mins . Ran diagnostics, no error codes . Thermistors , moistture sensor checked normal . Ran dryer on normal with wet rag on sensor . Couldn't duplicate shutting off . Advised to dry small loads timed drying is best as well as turning eco feature off . No lint build up. Job complete"

"Arrived on site ,replaced harness and control. Ran dryer . All checking normal. No lint build up at time e of service . Job complete"

"Arrived on site for me oven not heating well. Upon arrival, ran Bake cycle and found ignition not sparking correctly. Proceeded to replace W11524031 oven igniter and adjusted air shutter. Tested unit and now unit is functioning as designed ."

"Arrived on site for unit not heating. Upon arrival, proceeded to remove panel to terminal block and found L2 not installed. Proceeded to install L2 wire and made sure all connections are secure. Ran unit and checked voltages and found incoming voltage to be correct. Unit is now heating correctly. Unit is functioning as designed. No parts needed"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for drain pump continuously running. Upon arrival, unit was unplugged. Plugged unit and found drain pump running and light indicators not coming on. Proceeded to replace W11753285 control and made sure pressure hose is not kinked. Ran diagnostics and passed with no issues. Unit is functioning as designed . No water leaks detected at this time"

"Arrived on site to inspect cooktop model KCGC506JSS00 with scratch on right side cooktop surface. Upon further inspection, I replaced the part that was provided by the customer. I then tested and checked all the burners operation and made sure all the burners were installed correctly snd and orifices were correct. I instructed the customer on proper usage. The cooktop is operating as designed. No gas leaks observed during service."

"Arrived on site to test unit WTW8127LW0 for squealing noise. Upon arrival customer presented video of loud squeal during spin, happens every cycle. Entered service mode; no stored error codes. Ran diagnostic spin and was able to duplicate noise. Gained access to drivetrain and found gearcase shaft rubbing on rubber seal; also discovered slider missing multiple rivets and rotor hub stripped. Contacted claims; extended warranty authorized repair. Replaced gearcase (W11449841), slider (W10734521), and rotor (W11260238). Ran calibration cycle successfully, then full diagnostic cycle with all components engaging properly. Noise has been eliminated and unit is now running as designed, no leaks detected, job complete"

"Arrived on site to test unit for not making ice, tested unit found a good frost pattern is forming on the evaporator within 2-4 minutes but ran a full harvest cycle and the unit did not make any ice, checked all joints with bubble solution and could not find any leaks on the high side, unit is acting like it has a floating restriction or a weak compressor, will need to return with nitrogen and pressure test unit, will need to replace compressor, evap plate, drier and access valve if needed WILL NEED 3 HOURS ON RETURN VISIT, office to reschedule ; O-emld tckt"

"Arrived on site to replace previously diagnosed parts. Installed ice chute (WPW10293212) and ice bin (W11244434). Tested dispenser; bin coupler still failed to engage. Inspected internal assembly and found missing drive spring causing improper coupler alignment. Ordering spring and lower coupler, rescheduled for 12/04.; ordrng 1 W10852956 (Spring) and 1 WP2220458 (Coupling)"

"Arrived on site to test unit WTW4957PW0 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not led lights flickering, tested unit found multiple led lights failed, replaced all led modules from kit and tested unit is now running as designed no leaks detected job complete installed W11683243"

"Arrived on site. Found water leaking from fresh food evaporator drain,ran diagnostic thermistor readings off causing drain to freeze over and water to pool under drawer housing ordering evaporator cover that includes both thermistors. ; ordrng 1 W11610999 (Evap cover rc)"

"Arrived to unit 726 for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker motor,installed a new icemaker,icemaker ran through a cycle and filled with water,checked connections no leaks. W11729596"

"Arrived on site for washer MVWP586GW0 with issue of Washer stops mid cycle and making noise like trying agitate while appliance was off. Upon arrival, inspected unit. Unit is unplugged. As soon as power is restored, the drain pump begins operating continuously. There is no water in tub. I inspected pressure hose and there are no links and able to blow through normally. Need to replace control. I replaced control W11657965. Test unit by running a mixed cycle on deep fill. Unit filled correctly and began washing correctly. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to install previously diagnosed and ordered parts. I replaced the pump snd motor assembly, harness and drain pump. I retested the unit and found thats is operating as designed and no leaks observed during service. I advised the customer to clean the filter regularly. W10902372 WPW10531320 W10752242"

Arrived on site to deep clean inside of dryer. I disassembled and cleaned out the whole interior of the dryer and components (photo) reassembled and tested the dryer. The dryer is operating as designed.

"Arrived on site to test unit for oven not heating, customer stated that the entire broke when they opened the oven, also it stipped heating after it was trowi g so error, tested unit found front glass broken and inner glass cracked, tested oven found failed glow igniter, scanned for errors and found code stored for failed oven sensor inspected control found no issues, will need to replace all parts necessary to fix door, sensor and glow igniter will need to be replaced as well, ordering parts rescheduled for 12/8; ordrng 4 W11717709 (Handle screws)s and 1 W11712435 (Mounting brackets) and 1 W11620704 (Front door glass) and 1 W11620705 (Handle) and 1 W11178521 (Badge) and 1 W11620489 (Inside glass)"

"Arrived on site to inspect washer model WTW4816FW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603810"

"Arrived on site to inspect range oven WFG550S0LZ5 not igniting. Upon further inspection, I tested the oven on Bake and could hear the main control relay click, but the bake ignitor was not arcing. I tested the broil and found the ignitor make three loud clicking noises, but never actually ignited. I tested voltage to the main control and module and found 123V. I verified polarity at the outlet. I inspected the ignitor harness to the bake ignitor, and I found a connector on the gas valve had been removed. I reconnected the connector and retested the oven, and it is operating as designed. I tested the cooktop burners, and the unit is operating as designed. No gas leaks detected during service, job completed. No one on site to sign for the receipt."

Unit was moved to 6303. Arrived on site with helper. Put washer on side. Tightened the loose screws for bottom counter weight. Ran spin test. All working normally. Call complete.

"Arrived on site to inspect wall oven KOSE500ESS20 error code. Upon further inspection, I found the display showing error code F1E0-UI failure. I placed the unit in diagnostics and checked for other codes, and found the F2E1-stuck key error code. I cleared both codes, and when I went to test the unit, the F1E0 error popped up on the panel display again. Following the tech sheet for the error code, I verified the ground connection and removed and replaced the console, and tested the unit on Bake at 350 degrees. While testing, I contacted techline and spoke to George and advised of the history, previous SR number, and my findings today. George advised that with all parts being replaced that could be causing the errors, he believes that possibly the UI harness is getting too hot and causing a drop in VDC intermittently. I advised that when I cleared the code and attempted to test, the unit failed and showed the error code again. George advised that unless I could catch the unit in failure mode and be able to test the voltage at the UI and control, then he can't give a good diagnosis/recommendation other than repalce the UI harness should the unit fail again. George provided Case #21746703. I provided my customer with the case number and recommended they call customer service and provide them with the case number if they're not satisfied or the unit fails again. Unit is currently operating as designed. Job completed. W11600651"

"WTW5020SW0 customers stated that the wash machine would shake vibrate and walk ran diagnostics and found no fault.Codes checked in her basket, and it was tight.So the bench and rod seemed okay.Removed and replaced suspension w11130362 rods tested washing machine.And it spun fine, did not shake or vibrate advised customer that if she's washing a blanket.Make sure to add two or three bath towels to help balance the load.Because blankets can slide off to the side and cause a machine to become unbalanced.Washing machine is working as intended.No leaks at times of service"

"Arrived on site for washer not draining and showing f3e1, f8e3, & f9e1. On arrival confirmed failures and error codes in diagnostic. I found the pump windings had broken and lost all resistance. I replaced pump and tested washer. Found itvwor,img as designed in both normal and diagnostics cycles with no leaks. Call complete"

Arrived on site to diagnose ice machine KUIX535HPS01 that is not producing ice. Tested unit and confirmed no water flowing. Removed filter with no improvement. Found good flow to the valve but not out of it. Replaced valve with a new water inlet valve and ran the unit again. Verified proper operation and fill level. No water leaks observed.

Arrived onsite for previously diagnosed part. I replaced the valve and tested unit. I found the unit to now fill as designed and complete cycles. Ensured the door latch works and it is operating as designed. Call complete. No leaks. Installed W11038689 VALVE.

"Arrived on site for temperature control, not showing proper temps. On arrival confirmed that unit is cooling as designed, but the customer was not able to operate the front ui panel properly to get the desired readings, they wanted. I was able to adjust temp settings and walk customer through how to use the u I panel and replace filter and found unit working as designed with no leaks, call complete."