Service History 259

Near Dripping Springs, TX 78620
Andrew
Job Details: 01/19/2021
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site to replace parts from previous diagnosis. Verified parts were needed. Found metal shaving in old valve. Replaced center valve, left rear office holder, swapped orifice and tested unit. Unit tested good. Customer was satisfied with improvement. Adjusted flames to customers preference. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Jimmy J.
Job Details: 01/19/2021
VENTHOOD KITCHENAID KVUB600DSS4 Arrived on site for Vent Hood Heat Sensor not working. All normal functions of the vent hood were working as designed from the control. I turned on all burners and customer supplied a pot of water to boil. Using my thermocouple I attached the tip to the vent hood. The temp would not rise above 154 so I used my heat gun to increase the heat around the UI. A short time later the heat sensor detected 161 degrees and the auto fan turned on. AUTO was displayed on the UI confirming the vent hood heat sensor was working as designed. Job completed.
Near Austin, TX 78751
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for a defective main control. Replaced main control ran diagnostics all test passed.
Near Austin, TX 78704
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for a defective icemaker, installed a new icemaker ran diagnostics harvest test passed,ran fill test passed."
Near Austin, TX 78735
Jacob
Job Details: 01/19/2021
DRYER KENMORE 110.878726 Arrived onsite for unit shutting off during cycles. Tested unit. Unit got stuck at 5min into the cycle. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete.
Near Austin, TX 78705
Matthew
Job Details: 01/19/2021
WASHER WHIRLPOOL WFC7500VW2 "Arrived onsite for washer not draining. Put unit in diagnostics and recorded error code F03 drain system failure and A10 long drain. Drain motor would not energize. Need to replace drain motor. Office to reschedule.; ordrng 1 WPW10465252 (pump-water)"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 01/19/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for Water is leaking from washer. Appears to be coming from bottom of washer. Not hoses. Leaks after cycle has been completed.....huge puddles appear overnight. Found drain hose clamp was not seated on the inlet causing leak when washer went to drain at the end of its cycle. Ran through diagnostics and no errors came on. Reattached drain hose to inlet and secured clamp over hose. No leaks detected. Job completed.
Near Austin, TX 78732
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice. Diagnosed a defective icemaker removed defective icemaker installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water."
Near Cedar Park, TX 78613
David S
Job Details: 01/19/2021
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site for washer making a squealing noise. I inspected the unit and work area. Checked the motor and gear case under the unit and found the gear case leaking oil. I found the motor and capacitor full of oil. I am ordering a gear case, motor, capacitor, belt and splutch to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (CAPACITOR ) and 1 W11423758 (GEARCASE)"
Near Austin, TX 78737
Leonardo
Job Details: 01/19/2021
VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to drop off chimney. Opened box and found part was damaged. Ordering new chimney office to reschedule. W11417439; ordrng 1 W11417439 (CHIMNEY )
Near Johnson City, TX 78636
Robert
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Sunset Valley, TX 78745
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for door issues. Found freezer basket installed backwards causing door not to close correctly,installed gasket correct.y tested door operation good."
Near Austin, TX 78738
Leonardo
Job Details: 01/19/2021
OVEN KITCHENAID KEBS208SSS00 Arrived on site to test unit for upper and lower oven not getting to temp. Test unit and found bad sensors will order new sensors Office to reschedule. ; ordrng 1 WPW10131825 (SENSOR )
Near Leander, TX 78641
David S
Job Details: 01/19/2021
OVEN WHIRLPOOL WFE320M0JS0 "Arrived on site for range making the lights flicker. I inspected the unit and work area. I tested the bake and broil elements and found then with in resistance range. I plugged the unit in and found good voltage on both lines. I turned on all the cooktop burners and the bake and broil. I found no power fluctuations, and no flickering throughout the house. All the elements checked good. The unit is working as designed. Job complete."
Near Austin, TX 78726
David S
Job Details: 01/19/2021
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site to install previous diagnosed parts. Parts. I gained acesss to the rc evaporator cover and replace with new. I gained access to the deli drawer thermistor and replaced with new. I reassembled the unit and reset the unit back to factory temperatures. Job complete. No water leaks detected.
Near Austin, TX 78738
Leonardo
Job Details: 01/19/2021
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to test unit for burning smell. Tried pulling unit out and found unit hard wired to a junction box behind the unit. Wasn’t able to remove the unit will need 2 man on return visit. Couldn’t test unit office to reschedule ; ordrng 1 2MANJOB (2 MAN JOB )
Near The Hills, TX 78738
Leonardo
Job Details: 01/19/2021
COOKTOP KITCHENAID KECD867XSS02 Arrived on site to test unit for left front burner not coming. Test unit and found bad switch. Replaced switch Test unit and unit test good job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 01/19/2021
DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to replaced tracks and adjusters. Replaced all parts needed test unit and unit test good job complete.
Near Belton, TX 76513
Jonathan
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced main control and tested unit. Unit still would not dispense water. Tested resistance through the valve at the control and found 223 ohms. Tested power going to the valve and found no voltage going to the valve. I called tech line and spoke to Rich SR# 7729760479. He advised that he believe there should be a communication issue with the UI and the main control and since we are already replaced the main control to replace the user interface. Ordering part in office will need to contact customer about reschedule date due to a PSP item.; ordrng 1 W11265135 (panel-ui)
Near Waco, TX 76704
Jonathan
Job Details: 01/19/2021
WASHER GE WJSR4160D0CC Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced water valve and tested unit. Unit is now working as designed. Call complete.
Near Waco, TX 76712
Jonathan
Job Details: 01/19/2021
DRYER MAYTAG MED6230HW1 Arrived on site for a dryer that’s making a knocking sound. Inspected unit and work area. Customer stated that they miss spoke when they were saying that it was making a knocking sound and that it’s making more of a rattling sound towards the end of her cycle. Remove front panel and found blower wheel cracked causing the rattling. Unit will need a new blower wheel for repair. Ordering parts and will return with motor just in case. Office will need to contact customer about reschedule date due to an out of stock part. ; ordrng 1 WP697772 (blower wheel)
Near Harker Heights, TX 76548
Tyler
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for refrigerator lights not operating. Upon arrival customer stated they researched and tried replacing the freezer light per online recommendations. Upon further inspection I was able to verify that all door switch’s, and controls were supplied with proper voltages, I disassembled both led modules within fresh food section but found the upper cabinets light was turning on although it had poCustomer informed me they need to talk with their spouse before continuing with any repair.
Near Andice, TX 78628
Lou
Job Details: 01/19/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display not responding. Upon further inspection, I found the display showing the incorrect date. I attempted to place the unit in diagnostics and it failed. Attempted again and this time it went into diagnostics. Tested the components and all components operated as designed. Due to the display showing the incorrect date and failing to go into diagnostics, I removed and replaced the console and retested. The unit operated as designed. I made recommendations for use & care and recommended that the customer connect the unit to WiFi. Attempted to connect while on site and it failed. I provided the Whirlpool WiFi connect team number to the customer and recommended that they contact them for assistance. Job completed"
Near Troy, TX 76579
Jonathan
Job Details: 01/19/2021
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for arrange that was not heating during any big cycle. Inspected unit and work area. Remove terminal block cover and found terminal block blown and one of the L2 connectors disconnected from the connector. Replaced terminal block with truck stock and reconnected connector. Tested unit and unit is now working as designed. Call complete.
Near Waco, TX 76705
Jonathan
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine that’s not filling. Inspected unit and work area. Tested unit cold valve and found the cold valve not cooling and water. Replaced water valve and tested unit. Unit is now working as designed. Call complete.
Near Temple, TX 76501
Tyler
Job Details: 01/19/2021
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer customer stated had a loose screw on the terminal block after previous diagnosis. Upon arrival I found that yes the terminal block did have some damage Stewart so I went ahead and replaced the thermal block and was able to reassemble the power cord to the customer provided and tested unit to verify that everything is now functioning as designed and the terminal block is showing no signs of any issues. Call complete
Near Round Rock, TX 78681
Kayman
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for refrigerator with broken cam on RC side. I removed the door and removed the broken cam pieces from the inside of the door. I replaced the cam and re installed the door. The unit is working as designed at this time. job complete.
Near Lockhart, TX 78644
Noah D
Job Details: 01/19/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher for f9 error code, upon inspection and per last tech replaced control and tested. All functions including drain worked. Complete"
Near Austin, TX 78702
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for breaker tripping. Checked outlet good outlet,ran diagnostics,fan powered on,compressor and fan powered on,ran defrost heater,ran icemaker test. Breaker did not trip during any diagnostic test,ran unit though a normal cool cycle with compressor powering on breaker did not trip. Ordering harness assembly ; ordrng 1 WPW10242407 (Power cord) and 1 W11291133 (Harness)"
Near Killeen, TX 76543
Tyler
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WOC97ES0ES02 Arrived on site for microwave that the customer stated a hinted broken after previous repair. Upon arrival and further inspection found that the door activation hinge had popped off the rivet that I had installed I ended up redoing the river and self by stripping out the one I put in and installing a brand new rivet that was slightly bigger to be able to hold the hinge and much tighter reassembled the unit and everything is not functioning as designed complete
Near San Marcos, TX 78666
Richard
Job Details: 01/19/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven door coming apart. Replaced the glass door and it tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site to install previously diagnosed and ordered part. Due to the valve/housing leaking water,I removed and replaced the valve/housing and calibrated. Tested unit in diagnostics and unit is operating as designed with no leaks. No water leaks observed during service,job completed.
Near Georgetown, TX 78633
James
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found damper door very loud and would open and close several times before stopping. Installed new damper assembly and tested operation. Unit tests good. Job complete
Near Driftwood, TX 78619
Robert
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78130
Andrew
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to test unit for not draining. Found drain connection not connected. Secured connection now drain motor is operating but not draining. Removed drain pump and found a piece of glass preventing drain pump from draining properly. Removed glass, tested unit, unit is now operating as designed. No leaks detected at time of service. Job complete."
Near Liberty Hill, TX 78642
Tommy
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for freezer and temp not cooling correctly. Upon arrival found unit had proper voltage and polarity going into unit found compressor receiving amps correctly. Unit is not having defrost issues unit will need full sealed system as there is likely a leak. Ordering WPW10143759, W11116006, WPW10608485, 8201675.
Near Wimberley, TX 78676
Andrew
Job Details: 01/15/2021
WASHER ELECTROLUX EIFLW55HMB0 "Arrived on site to test unit for small leak underneath door and off balance issues. Big piece of mulch caught in bellow preventing bellow from sealing properly. Removed mulch pice tested unit, unit works good. Put unit into max spin and unit is spinning as designed. Advised customer on load procedures and checking cleaning bellow. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived onsite for dishwasher leaking. Upon inspection I found he sump gasket would leak and drip down at the front securing tab. I removed and replaced the sump and motor assembly. (The original sump had a wrinkle in the gasket.) I tested the unit and there were no leaks detected with the new sump. Unit working as designed at this time. Job complete
Near Canyon Lake, TX 78133
Richard
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher not washing. During testing found that that the sump and pump motor was not working. Found error code F4E4. Replaced sump and pump and ran diagnostics and all functions tested properly and no leaks detected complete
Near Lorena, TX 76655
Jonathan
Job Details: 01/15/2021
WASHER MAYTAG MVWX655DW1 "Arrived on site for a washing machine that’s making a knocking sound. Inspected unit and work area. Customer ran through a normal wash cycle and the unit agitated as designed when the unit was switching from a wash into the rents and was doing the spin prior to filling for the rinse, the unit made three knocking sounds as it was slowing down. Test of the unit several other times and had a similar result. I called Techline and spoke to Leon SR# 7729756725. He advised the issue was probably with the splutch assembly or the belt. Replaced the splotch assembly and tested unit. Unit began spinning and slowing down without a knocking noise. Unit is now working as designed. Call complete."
Near Austin, TX 78723
Matthew
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher tripping breaker. Ran diagnostics and all passed. Ran normal cycle and could not duplicate issue. Unit did not trip breaker on visit. Made recommendations to have breaker checked. Recommended treatment to avoid other potential issues. Job complete
Near Georgetown, TX 78633
James
Job Details: 01/15/2021
OVEN GE JTP20CF7CC Arrived on site and found lamp base stuck in socket. Removed and installed new bulb and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 01/15/2021
REFRIGERATOR KENMORE 596.732132 "Arrived on site to install previously diagnosed and ordered part. Due to the start device failure, I removed and replaced the start device and tested. Unit is operating as designed and beginning to cool. No water lines connected to unit, job completed."
Near Austin, TX 78731
Wesley
Job Details: 01/15/2021
RANGE KITCHENAID KFGC558JSS00 Arrived onsite and replaced hinges due to slipping out if slammed. Unit is now operating smoothly. Advised customer on repair. All checks good.
Near Austin, TX 78731
David
Job Details: 01/15/2021
WASHER MAYTAG MVWB750WQ1 "Arrived on site to diagnose washer throwing F51 error. Ran unit and could see tub wobbling and making noise. Checked under unit and found the rotor bolt was almost fully backed out, and the rotor had been wobbling on the stater and now has a scraping sound coming from it.
Near Killeen, TX 76549
Al
Job Details: 01/15/2021
MICROWAVE GE JVM3160RF4SS Arrived to inspect microwave tripping the breaker. Confirmed the complaint and checked all 3 switches and all were operational. Removed and replaced the control and unit tested as designed without any faults.Job completed
Near Austin, TX 78726
Justin
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDFE104DSS2 "Arrived on site for dishwasher not turning on. Upon arrival customer stated the unit will not light up at and and that they recently had a dispenser installed. I checked voltage to unit and it was good. I gained access to control and found voltage at control, indicating bad control. I saw some burn marks at UI connector and ohmd UI out and it was openCustomer agreed. Will have to order UI and return to replace both parts. Office to reschedule.; ordrng 1 WPW10537336 (UI)"
Near Austin, TX 78703
Luis
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site for no water. Tested dispenser valve energized no water from dispenser,removed drawer found frozen water lines in fresh food. Gave recommendations on defrosting waterlines adjusted temp in fresh food to allow water line to defrost"
Near New Braunfels, TX 78130
Noah D
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for loud noises during spin. Upon listening to video and inspection of the unit found the motor causing extra noise while stopping, replaced motor and tested, all functions worked with no extra noise. Complete"
Near Austin, TX 78717
David S
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer wanted the ice maker looked at, they stated it is not making any ice. I inspected the unit and work area. I ran the icemaker through a harvest cycle and found it working, when it called for water I found air was trapped in the lines. I used the water dispenser to clear the air out of the line. I retested the ice maker and found it filling appropriately. I spoke to the customer about the procedures for replacing the water filter. Job complete.
Near Austin, TX 78717
David S
Job Details: 01/15/2021
OVEN WHIRLPOOL RBS305PRB00 Arrived on site for oven not heating. I inspected the unit and work area. I tested both bake and broil. I found them not coming on. I gained access to the tod and found it open. I tested the bake and broil elements and found the good. I tested the oven temp sensor and found it in range. I replaced the tod. I reinstalled the unit into the cabinet. I tested the unit and found it heating properly
Near Austin, TX 78729
Wesley
Job Details: 01/15/2021
WASHER/DRYER GE GUD27ESSMWW
Near Pflugerville, TX 78660
Kayman
Job Details: 01/15/2021
DRYER ESTATE TEDX640JQ1 Arrived onsite for dryer with no power. Upon inspection I found the door switch visibly broken and loose. I replaced the door switch and tested the unit. The unit is now working as designed. Job complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site to diagnose a refrigerator that had ice building up in freezer. Homeowner in for me ice went away shortly after that formed indicating door may not have closed all the way temporary air leak in unit. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78731
Wesley
Job Details: 01/15/2021
WASHER WHIRLPOOL WFW560CHW2 Arrived onsite and found unit touch panel harness dislodged. Corrected connection to repair unit. All checks good. Advised customer on repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/15/2021
WASHER MAYTAG MVWC565FW2 "Arrived on site to inspect washer for loud noises during operation, upon inspection found the back drain tube tapping during spin with clothes insides, taped down tubing. Complete"
Near Georgetown, TX 78626
Lou
Job Details: 01/15/2021
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to inspect oven not heating. Upon further inspection, I found the oven bake ignitor bent away from the burner. I adjusted the ignitor and tested and found the ignitor is bad. I am ordering the ignitor No gas leaks detected during service.; ordrng 1 W11176454 (igntr-oven)"
Near New Braunfels, TX 78130
Noah D
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher for not stopping when pulled out, upon inspection found the upper rack broken, quoted customer for stops and adjuster, replaced adjuster and stops, tested everything and found no issues, Complete"
Near Austin, TX 78759
Wesley
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL ED5FVGXWS02 Arrived onsite and found failed start device. Ordering start device. ordrng 1 WPW10189190 (start-dev)
Near Seguin, TX 78155
Noah D
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Arrived on site to inspect fridge for not dispensing ice, upon inspection found the auger motor disconnected, reconnected auger and tested ice. All functions returned. Complete"
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Arrived on site to install previously diagnosed sealed system equipment. After removing old compressor and drier I was able to install the new uv drier and compressor. I was able to get a passing push/pull test, and after running the vacuum pump I was able to hold a -30 psi for over ten minutes once vacuuming was done for over 10 minutes. I the. Added the 5.3oz of r134a needed. Finished reassembling unit and verified that refrigerant was pumping throuh evap coil well. Informed customer unit will take 24hrs to cool but is functioning as designed. Call complete"
Near Georgetown, TX 78633
James
Job Details: 01/15/2021
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site and tested operation. Found compressor not running but all fans and controls are operating. Ohmed compressor and found to be good. Ran test 16 in diagnostics to test compressor and found power supply to compressor control good and proper voltage is at signal wire but there is no voltage output to compressor. Unit has a failed compressor controller
Near Pflugerville, TX 78660
Kayman
Job Details: 01/15/2021
WASHER MAYTAG MVWB835DW4 Arrived onsite for washer showing multiple error codes and won’t lock every time. Upon inspection I found the lid felt like there was some tension somewhere not allowing it to shut all the way. I found the left side of the lid at the hinge had cracked causing the lid to not latch every time. I will need to order a Lid (W11259006) and return. Office to R/S due to part availability. ; ordrng 1 W11259006 (lid)
Near Round Rock, TX 78665
Tommy
Job Details: 01/15/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven not receiving power. Upon arrival found unit operating as designed unit had no error codes. Put unit through heat tests upper and lower with bake and broil.
Near New Braunfels, TX 78130
Andrew
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF535SWHW02 "Arrived on site to replace filter plate from previous diagnosis. Replaced filter plate, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Temple, TX 76502
Al
Job Details: 01/15/2021
DRYER WHIRLPOOL WED7120HW1 Arrived to inspect dryer scraping noise. Confirmed the complaint and found the blower wheel was cracked causing the issues.Ordering the WP697772 blower wheel.Office to reschedule the customer for return service due to parts availability.Needs more work; ordrng 1 WP697772 (blower wheel)
Near Buda, TX 78610
Kevin
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL GD5RHAXNB00 "Arrived on site and inspected refrigerator and found fresh food door has failed at hinge mounting point and there is a lot of movement/play. The door is rubbing against the inner liner and freezer door when open and closed.
Near Dripping Springs, TX 78620
Robert
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDFE104DSS4 Arrived on job for complaints of not washing. Found the wash motor not working properly.After replacement test operation. No leaks detected at time of service.
Near Killeen, TX 76543
Al
Job Details: 01/15/2021
DISHWASHER FRIGIDAIRE MDB122LBS0 Arrived to inspect dishwasher latch broken.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job completed Tenant satisfied
Near Austin, TX 78759
Justin
Job Details: 01/15/2021
RANGE KENMORE 790.4255331 "Arrived on site for range with a control that would not respond. Upon further inspection I found the oven controls would work but the burner controls would not.
Near Bee Cave, TX 78738
Kevin
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and inspected dishwasher and found heating element is burnt out on the right hand side, ran diagnostic cycle and also found error code F7E1. ordrng 1 W10518394 (Heating element)"
Near Jarrell, TX 76537
James
Job Details: 01/15/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site and tested operation. Pre heated oven to 350 degrees and found unit operating as designed. Sounds may have been parts settling in on initial heat cycles. Unit tests good. Job complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed part. Customer informed me the fridge was not cooling correctly since the previous tech came by. Removed control and installed new control. Fridge cooling as designed. Job completed.
Near Austin, TX 78704
Matthew
Job Details: 01/15/2021
OVEN KITCHENAID KGSA906PSS00 Arrived onsite for range key pad not working. The off button does not function. Potential parts needed are keypad and/or main control. Customer is deciding to move forward of purchase a new unit. Office will await customer response to move forward
Near Elgin, TX 78621
Scott
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site , found unit doesn’t need sealed system repair . Found freezer evap covered in ice . Defrosted evap. Found thermistor not on evap . Repositioned and secured thermistor . . If unit starts to get warm again . Unit will need evap fan with harness ,UI and control. No water leaks detected at time of service. Job complete"
Near Spicewood, TX 78669
Jacob
Job Details: 01/15/2021
REFRIGERATOR GE zisp480dhass "Arrived onsite for unit not dispensing cubed ice. Tested unit. Found that the solenoid would not open the unit. Let customer know that auger assembly may need to be replace and possibly UI panel. Gave Quote for auger motor only, may need to change quote if UI panel is needed. Ordered part. Office to reschedule ; ordrng 1 WR17X29747 (auger motor assembly)"
Near Killeen, TX 76549
Al
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer still not finishing cycles.Called whirlpool tech line and spoke with LEON @ Whirlpool Ran errors and found Sensing/ Wash & DoneF8E3 OVERFLOW error code.Recreate issue Oversuds issue.SR#7729753356Replaced the valve because unit wouldn’t fill when placed on QUICK WASH cycle.Unit now works properly to customers satisfaction.Job completed
Near Temple, TX 76502
Tyler
Job Details: 01/15/2021
REFRIGERATOR MAYTAG MFI2570FEZ00 Arrived on site for refrigerator that customer stated the ice bin would fill up with frozen water. Upon arrival I disassembled the icemaker and found that the truck was completely solid and frozen with ice indicating that the valve had been leaking into the icemaker on its own. I checked water pressure to the fridge everything checked out OK and then when ahead and replace the water inlet valve as well as the icemaker because the ice and also formed around the teeth causing the motor to get stuck then reassembled and tested the unit and verified that unit is not functioning as designed and water valve is no longer weeping into the icemaker. Call complete
Near Canyon Lake, TX 78133
Richard
Job Details: 01/15/2021
DRYER MAYTAG MED7230HW1 Arrived onsite for the dryer leaking water. During testing found that the dryer is equipped with steam heating feature. While testing found that water valve is stuck open and allowing water leaks through the sprayer. Will need to replaced the valve. Disconnected the water hose from dryer and washer and connected the washer up and removed the Y . So that customer can still wash and use the dryer. Ordering parts and office to schedule ; ordrng 1 W11213863 (Valve)
Near Austin, TX 78744
Leonardo
Job Details: 01/15/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to replace board. Replaced board test unit and light turning on and off. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 01/15/2021
RANGE FRIGIDAIRE FGGF3685TSA Arrived on job to replace previously diagnosed parts. After replacement test operation oven heating properly
Near Canyon Lake, TX 78133
Richard
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived onsite for the dishwasher not washing correctly. Ran diagnostics and found error code F6E4 float switch stuck open. During testing found that the float switch is intermittently not working properly not allowing enough water to enter the tub. Also found that the sump and pump motor is not working properly as well. Will need to replace control, float switch, sump and pump motor on next visit ordering parts and office to schedule.; ordrng 1 WPW10195039 (Switch)"
Near Round Rock, TX 78664
Wesley
Job Details: 01/15/2021
DRYER WHIRLPOOL WED8000DW4 Arrived onsite and customer has acquired parts concession. Installing control and panel to repair. All checks good.
Near Smithville, TX 78957
Andy
Job Details: 01/15/2021
FREEZER WHIRLPOOL EV171NYMS05 Arrived on site for freezer not cooling properly. Tested and inspected unit and found failed evaporator motor not coming on and drain hose clogged and ice buildup on bottom of freezer. Removed ice on bottom of freezer and cleared drain tube. Ordering needed part. Office to schedule return trip ; ordrng 1 WP3-60336-001 (motor-evap) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Austin, TX 78731
Wesley
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDFE304DSS0 Arrived onsite and replaced both tracks only.Unit is now operating as designed.
Near Spicewood, TX 78669
Jacob
Job Details: 01/15/2021
VENTHOOD GE ZVB36SB2SS Arrived onsite for unit getting stuck going down. Plugged in unit and got a loud buzzing sound. Noticed the motor would not finished engaging. Just a loud buzzing noise. Ordered parts. AHS to research on parts not available. Request 2 man and 2HR. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 REQUEST (2 MAN) and 1 WB07X10012 (slide) and 1 WB26X10050 (gear motor) and 1 WB27X5599 (capacitor)
Near Jarrell, TX 76571
James
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site and tested operation. Found damper not opening to allow air movement to fresh food section. Also found freezer evaporator completely frozen over. Unit will need to thaw for 48 hours with unit unplugged and doors open. ;
Near Briarcliff, TX 78669
Kevin
Job Details: 01/15/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and found oven is time jumping reset harness connections on control panel. inspected oven and found it is not hooked up to Wi-Fi, it never has been. Recommended to homeowner That Wi-Fi connection be added in order for software download to update oven is operating as intended, job complete"
Near Georgetown, TX 78633
James
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF954CIHV01 Arrived on site and installed new gasket and control. Tested operation and found unit working properly. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 01/15/2021
COOKTOP KITCHENAID KCGS956ESS02 Arrived on job to replace previously diagnosed part. After replacement test operation burner still popping. Called tech line and they recommended replacement of spring and holder. ; ordrng 1 W10554297 (spring) and 1 WPW10639175 (holder-orf)
Near Austin, TX 78737
Leonardo
Job Details: 01/15/2021
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site to test unit for clips not staying on. Removed clips and found lock was loose. Secured locks test unit and unit test good job complete
Near Wimberley, TX 78676
Andrew
Job Details: 01/15/2021
DISHWASHER MAYTAG MDB4949SKZ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/15/2021
RANGE WHIRLPOOL GW397LXUS06 Arrived on site for Slow preheat. Example to get to 450 degrees it will take an hour or more. Placed in bake and found igniter keeping the flame lit. Removed bake igniter and cleaned out basin of burner pan to allow for good air flow. Installed new bake igniter and tested. Working as designed. No gas leaks detected. Job completed.
Near Spicewood, TX 78669
Jacob
Job Details: 01/15/2021
OVEN WHIRLPOOL KEBS208DSS7 "Arrived onsite for bottom oven not heating up. Tested unit. Bottom oven would not heat up. Let customer know that the fuse could be bad.
Near Austin, TX 78750
Justin
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site for a dishwasher with UI acting up. Upon arrival customer stated unit would not start at all, the buttons would not work, and the clean light would flash on and off. He also stated they had several plumbers out and one replaced a valve and the other cycled the breaker. Upon further inspection I found UI working properly and unit would start up as normal. I entered diagnostics mode and ran test cycle and it ran as designed. I checked error codes and found stored error codes F8E4 for an open float switch. I gained access to float switch and found a lot of water in pan. I explained to customer that whoever installed it probably did not thread water line to inlet valve correctly allowing for water to get into pan, and one of the plumbers probably re-threaded it correctly so it would no longer leak. Then it dried up enough to start running again. I dried out rest of water and ohm’d out the switch, switch read good. Unit working as designed
Near Burnet, TX 78611
Tommy
Job Details: 01/15/2021
WASHER MAYTAG MVWC465HW2 Arrived onsite for washer having rubber burning smell. Upon arrival found unit belt was slightly making a smell. Unit wash plate was also not tightened correctly. Tightened unit wash plate after inspecting gear case. Testing unit and found it operating as designed. Spoke with customer that unit is safe for use and if smell continues after a few uses to please call. Job Completed
Near Canyon Lake, TX 78132
Richard
Job Details: 01/15/2021
RANGE WHIRLPOOL WFG525S0HV1 Arrived onsite for the oven not heating. During testing found that the oven and broil ignitor are intermittently working . Will need to replace both the oven and broil ignitors and main control. Ordering parts and office to schedule ; ordrng 1 W11317846 (Control) and 1 WPW10333842 (Igniter broil)
Near Austin, TX 78735
Luis
Job Details: 01/15/2021
REFRIGERATOR GE ZISS420DRKSS "Arrived on site for a defective drain pan. Removed defective drain pan,defrosted evaporator,installed icing kit that includes new drain on,checked water drainage to compressor compartment good water flow to compressor drain. Replaced fan motor and blade."
Near Lakeway, TX 78738
Kevin
Job Details: 01/15/2021
DISHWASHER JENN-AIR JDB3600AWS3 "Arrived on site and replaced wash motor diagnosed on previous visit.
Near Bastrop, TX 78602
Andy
Job Details: 01/15/2021
COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site for range RF burner not igniting. Tested and inspected unit and found improper gas flow to igniter from burner head. Made adjustments to burner head to increase gas flow to ignite. Tested and inspected unit and all operations are normal. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.