We serviced a
GE WASHER
Model WCSR4170G5WW
Near Georgetown, TX 78626
Lou
Job Details:
06/02/2023
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised the unit is leaking at the back. I found the cold water inlet hose was leaking. I removed the hose and found it with rust in the inside. I advised the customer the hoses would need to be replaced.
We serviced a
FRIGIDAIRE RANGE
Model LGGF3044LFG
Near Austin, TX 78745
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged burner head. Cleaned burner head test unit and unit test good job compelled.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB01
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to replace previously diagnosed console, replaced console and pre heated oven to 350, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for dispenser not opening during wash, tested unit found dispenser responding, replaced part and tested, unit is now running as designed
We serviced a
MAYTAG WASHER
Model mvwx655dw1
Near Canyon Lake, TX 78132
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for not spinning clothes out, tested u it found no error codes present, gear case has no signs of failure inspected tub and found it has excessive movement on shaft failed hub, attempted to remove wash plate but it is completely ceased on, added PB blaster and attempted to break loose with no success, not to cause further damage to unit, stated to customer that it needs to be broken out and that could cause potential gear case damage customer does not want to proceed with repair
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Austin, TX 78728
Wesley
Job Details:
06/02/2023
Arrived onsite and found unit operating with new noise after install. Customer pointed out the sound of the movement of the cabinet air baffle opening at the beginning of a heat cycle and closing at the end and had not had the noise on their last microwave. Explained the cause of the noise and the reason it is normal and good for insulating the airflow. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Austin, TX 78759
Paul
Job Details:
06/02/2023
Arrived onsite for a dryer not heating. I found one side of the dual coil open and the coil swelled up. I installed a coil kit and tested the dryer. The dryer is working as designed. Call complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS20
Near Austin, TX 78759
Paul
Job Details:
06/02/2023
Arrived onsite for a microwave that will not start half the time. I found the secondary door switch on the left side not closing most of the time when the door is shut. I replaced the interlock and tested with the customer multiple times. The microwave is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to replace previously diagnosed door gaskets,freezer bin and silicone, replaced and molded gaskets, some spots were popping out so added silicone behind to secure it properly, filled all gaps with silicone and replaced freezer bin, unit is now functioning as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78758
Vincent
Job Details:
06/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was FC only getting down to 14? on his thermometer. I installed my meter with thermal coupler and retrieved temps in FC -3 RC 36?. No defrost issues present, unit is cooling to specs and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Gerry C
Job Details:
06/02/2023
"WCG97US6HS00 Arrived to inspect flame out on middle burner. I verified the unit had he issue of the flame going out when adjusted from the low simmer to main burner section, when moved slowly. I removed and replaced the dual valve and tested. No gas leaks detected during service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Georgetown, TX 78628
Gerry C
Job Details:
06/02/2023
"WCG97US6HS00 Arrived to inspect incorrect flames in center burner. I found the center burner low flame height required adjustment. I advised the customer the adjustment in this particular model does not create a big difference, but after the adjustment, the customer was satisfied with the results. Operational test good, no gas leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Liberty Hill, TX 78642
Gerry C
Job Details:
06/02/2023
"KRFF507HPS01 Arrived to inspect no ice. The ice maker fascia had sliver sized pieces of ice, usually associated with restricted water flow, however test mode 45 showed an expected and complete fill. Error mode showed E5 and I tested the thermistor, which was within 1% of the actual ice maker mold temperature, verified via thermography. The voltage line was also well within expected value and test 57 passes and operated as expected. Due to the erratic nature of the issue, I removed and replaced the ice maker and re-tested. The unit showed E0 and I advised the customer to contact us if issues persist. All functions were present and the ice maker filled as designed. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Manchaca, TX 78652
Luis
Job Details:
06/02/2023
Arrived on site. Replaced fresh food door and side panel ui tested door operation unit working as designed. Ran icemaker test all passed.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cedar Park, TX 78613
Maurice R
Job Details:
06/02/2023
Arrived onsite for washer making noise. On inspection I but the unit in diagnostics mode and it had a rubbing noise during agitation cycle and spin cycle. I flipped and the pulley cover was not installed and the pulley was rubbing on it I also noticed the belt was all the way up rubbing on the motor case. I fixed the belt and I assume the customer if the company but a new gear case in. He said he pretty sure they put a gear case. Knowing I calibrated the unit and then ran it diagnostics mode and the rubbing noise was gone. I then put 2 small blankets in the unit and ran the rinse and spin to see if it would make any other noise. Had no issue. I think the other company never calibrated the unit and it was making a grinding noise when going from agitate and spin cycle. After calibration it never made the noise again. The unit is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78701
Luis
Job Details:
06/02/2023
"Arrived on site for no cool. Removed evaporator cover found uv dye at lockring connection,removed connection added sleeve brazed new connection,installed a new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZQ0
Near Austin, TX 78746
Luis
Job Details:
06/02/2023
"Arrived on site for thin to no ice. Ran diagnostics weak water flow from valve,recirculating pump powered on externally drain pump drained water replaced defective water valve ran water with new valve good water flow"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78746
Luis
Job Details:
06/02/2023
"Arrived on site for hollow ice cubes,icemaker working hollow cubes advised customer to replace water filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Red Rock, TX 78662
Joe Z
Job Details:
06/02/2023
Arrived on site for water filter door does not latch. Upon arrival inspected unit and cover is not latching to bracket. Replaced cover WP67006331 and bracket 67006325. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Dale, TX 78616
Joe Z
Job Details:
06/02/2023
Arrived on site to install previously ordered parts. Replaced right rear and right front infinity switches. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pflugerville, TX 78660
Vincent
Job Details:
06/02/2023
Arrived on site for icemaker leaking. Inspected unit and work area. Found that the ice container was broken. I replaced the container and tested. Unit is now working properly. No leaks where observed during service. Job completed.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Pflugerville, TX 78660
Vincent
Job Details:
06/02/2023
"Arrived on site for washer, inspected unit and work area. I re-diagnosed unit and found no oil leak from gearcase. Cam and belt did need to be replaced because it was lose and got damaged. The shaking and noise is normal and I instructed the customer about the noise is the drain hose taping in the back when in spin. The oil that previous tech was seeing is actually grease that comes to lube the bearing and its on all new ones as well. See pictures on SD of no oil."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lockhart, TX 78644
Joe Z
Job Details:
06/02/2023
Arrived on site for unit moving. Upon arrival ran diagnostics and there are no saved error codes. found front right leveling foot is out of adjustment causing unit to wobble. Reset foot and test unit by running a diagnostics spin cycle. Unit is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lockhart, TX 78644
Joe Z
Job Details:
06/02/2023
Arrived on site for unit not washing. Upon arrival test unit and unit fills but does not wash. Motor only pulsates. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and unit operates correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, TX 78702
Matthew
Job Details:
06/02/2023
Arrived onsite to replace faulty right side refrigerator door seal. Replaced seal. Unit is now sealing and cooling properly. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Austin, TX 78747
Matthew
Job Details:
06/02/2023
Arrived onsite for unit not draining. Upon arrival inspected unit. Found failed drain pump. Replaced pump. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Morgan's Point Resort, TX 76513
Jonathan M
Job Details:
06/02/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the convection fan again and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
SAMSUNG DRYER
Model DV395ETPAWR/A1
Near Driftwood, TX 78619
Kevin
Job Details:
06/02/2023
"Arrived on site and inspected dryer and found it will power on but motor will not turn, removed dryer top and lifted belt and motor engaged, disassemble dryer and found idler wheel has failed, took pictures. After replacing idler and reassembling sent a short video of dryer running properly toKB/service management. Vent to the exterior is showing restricted on airflow meter. Recommended that it be cleared/cleaned before dryer is used again , job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS1
Near Spicewood, TX 78669
Kevin
Job Details:
06/02/2023
"Arrived on site and found new homeowner said during their walk-through builder started dishwasher and within 10 seconds her something they didnt like and said there was an issue. Started dishwasher and drain pump is running properly, it filled correctly and began washing did not find any issues. Canceled dishwasher cycle water drained out and restarted and again no excessive noise no issues. Builder may have heard drain pump running dry or possibly initial water fill was valve running dry. Dishwasher is operating as intended, Documented no issues found with tech line. 7736547555"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Kyle, TX 78640
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for door making noise. Found door hitting kickplate. Secured kickplate test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Kyle, TX 78640
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for unit not working. Test unit and found and control board. Replaced board test unit and unit test good. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, TX 78747
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for F2E1 error. Replaced board test unit and unit pre heated to 350? job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Austin, TX 78739
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for humming noise. Test unit and turned unit on to heat and found humming sound normal coming from magnetron. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fort Cavazos, TX 76544
Tyler
Job Details:
06/02/2023
Arrived on site for washer making a loud noise. Upon arrival on firmed sound failure but found no errors in diagnostics.found cold side of inlet valve failing to open properly with 120v applied and proper water pressure and creating a loud screech. Also found during spin and agitation that the belt was loose and not grabbing cam properly with empty tub. Replaced inlet valve and belt. Reassembled and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fort Cavazos, TX 76544
Tyler
Job Details:
06/02/2023
"Arrived on site for washer needing previously diagnosed bezel, and tub ring. Upon arrival reconfirmed issue and installed both parts. Reassembled unit and found it working as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jarrell, TX 76537
David Z
Job Details:
06/02/2023
"Arrived on site to follow up on washer banging and making noise. Found gearcase seals blown out and water had leaked into the rotor / Clutch assembly. Replaced gearcase, rotor, slider and clutch. Tested unit and verified all working as designed. Repair completed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Pflugerville, TX 78660
Vincent
Job Details:
06/02/2023
"Arrived on site for range p, inspected unit and work area. Customers complaint was unit not keeping time. Unit is not connected to WiFi and I instructed the customer on how to connect. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spicewood, TX 78669
Kevin
Job Details:
06/02/2023
"Arrived on site and found wire harness to drain pump is broken, repaired wires and it will now complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Vincent
Job Details:
06/02/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not spinning clothes out all the way. Tested unit and found the belt stretched and making noises. Inspected the gear case and found no oil leaking. Replaced cam and belt and calibrated. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Paul
Job Details:
06/02/2023
"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the vent pipe. I tested the machine and there were no other water leaks present at the time of service. The customer stated he thought the unit had a control issue because the time for the normal/regular cycle used to be less than an hour but now its like an hour and a half long. I showed the customer that the steam selection had been turned on in that cycle and this cause the added time. I turned steam off and it showed a 55 minute cycle. I explained that whatever options are selected for a cycle, after start is selected the machine will default to those same options the next time that cycle is run. All is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Bastrop, TX 78602
Matthew
Job Details:
06/02/2023
"Arrived onsite for sealed system repair. Confirmed failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is running. Notified customer to give 24-48 hrs for unit to stabilize and maintain temperature. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Briggs, TX 78608
David Z
Job Details:
06/02/2023
Arrived on site to diagnose range throwing F2E1 error. Foind 2 unresponsive buttons on the control. Replaced control and retested. Found all buttons responsive on new control. Repair completed.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Kempner, TX 76539
Tyler
Job Details:
06/02/2023
"Arrived on site for freezer making a loud noise while running. Upon arrival couldnt confirmed exact sound but was able to inspect and find drier rubbing/vibrating against discharge line of compressor. I added sound pads around drier and discharge line to dampen down vibrations, informed customer to notify us if issue returned. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Belton, TX 76513
Jonathan M
Job Details:
06/02/2023
"Add on site for a washing machine that is not starting cycles and is flashing at them. Inspected unit and work area. The customer plugged in in in in the unit began to drain flashing an F9 E1 (long drain) error code. I attempted to clear the code, but the unit still stuck in a drain even though I know water was at the bottom of the tub. Unplug the unit again and found the unit finally quit. Attempted to start a cycle on the unit went straight into a drain and started flashing the F9 E1 error code again. I checked the pressure hose for any obstructions are blockage in the tube and found the tube operating as designed. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lakeway, TX 78734
Kevin
Job Details:
06/02/2023
"Arrived on site and inspected dryer and found it is heating properly but there is no airflow, dryer vent exit wall immediately behind dryer, remove vent hose and found it is clogged with lint. Removed all lint and after reassembling vent hose dryer is working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mustang Ridge, TX 78610
Kevin
Job Details:
06/02/2023
"Arrived on site and inspected dryer and found no power at terminal block. Customer has just moved into this house and dryer has never worked. Inspected breaker panel in garage and found dryer breaker is off. After resetting breaker dryer is now running, heat is good, and airflow is showing good on airflow meter. Builder may have left breaker off or there might be AFCI nuisance tripping on this breaker. Explained both possibilities to new homeowner, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78633
Lou
Job Details:
06/02/2023
"Arrived on site to inspect refrigerator ice maker not dispensing. Upon further inspection, I found the ice bin full of ice and I attempted to dispense cubed and crushed ice and the unit failed and was very loud. I found a rag that had gotten caught in the separator arm and solenoid (photo). I attempted to remove the rag but it kept tearing as I pulled on it. Using my steamer, I sprayed the steam on the rag and loosened it up and was able to remove the ice bin and then removed the remaining pieces of the rag. I placed the ice bin back in its space and tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Georgetown, TX 78633
Lou
Job Details:
06/02/2023
"Arrived on site to inspect refrigerator freezing items in the fresh foods section. Upon further inspection, I checked the temp settings and found the RC=40 and FC=0. Tested temps in the RC=38/39 degrees and FC=6 degrees. I found food items up against the left side wall closest to freezer section and blocking the airflow at the back wall (photos). I tested the thermistors and all are within range and getting proper voltage. I made recommendations for use and care and food item placement. No repairs needed at this time and No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78729
Wesley
Job Details:
06/02/2023
Arrived onsite and found long drain f9 error. Advised customer on findings and cleared drain to repair. Advised customer on repair. No parts needed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Austin, TX 78724
Matthew
Job Details:
06/02/2023
"Arrived onsite for unit scraping. Replaced heating element, rear bulkhead, heater duct and rear drum seal. Reassembled and tested. Unit started fine but about 3-5 minutes into the cycle the unit began scraping again. Called techline. Derek SR#7736546030. Notified tech of work done. Tech did not have recommendations at this time and referred to engineering. Emailed techline videos of issues. Engineering will respond within 3-5 business days."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Lockhart, TX 78644
Joe Z
Job Details:
06/02/2023
Arrived on site for error codes and stys locked. Upon arrival ran diagnostics and got error code F9-E1 long drain. Ran loads test to force drain and drain pump is making a grinding sound. Need to replace drain pump. Replaced drain pump and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Uhland, TX 78640
Joe Z
Job Details:
06/02/2023
Arrived on site for not cooling. Upon arrival customer stated that unit was not installed correctly and has used shims to level unit. Took pic of shims and slight floor damage and uploaded to SD. Upon arrival inspected unit and entire evaporator is covered in ice. Ran diagnostics and forced heaters. Heater is not energizing. Removed all ice with blower and steamer. Found harness was not secured to heater. Secured connections and test heater. Heater is receiving 120 from control. Is pulling correct amperage and has correct resistance. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Georgetown, TX 78633
David Z
Job Details:
06/02/2023
Arrived on site to diagnose refrigerator with lights out and some noise coming from it. I inspected the unit and found 2 lights out under the icemaker. Replaced both lights. Found the noise the customer was experiencing was damper gear noise. Noise is consistent with most other dampers and is not affecting operation. Unit working as designed at this time. Repair completed.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Georgetown, TX 78628
David Z
Job Details:
06/02/2023
Arrived on site to replace bin switch. Replaced switch and disabled solid pack setting. Tested unit and confirmed all working as designed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78664
Paul
Job Details:
06/02/2023
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the harness and found where the harness had gotten hot at the over fill switch. I replaced the switch and the control. Before starting the machine I saw where the installers used Teflon tape between the hose fitting and the fill valve. I removed the valve and found Teflon tape in it. I replaced the fill valve. I tested the machine in diagnostics and it completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Round Rock, TX 78665
Vincent
Job Details:
06/02/2023
"Arrived on site for microwave, inspected unit and work area. Customers complaint was vent hood not turning off. Tested and found it not working correctly. Replaced control and ui. Tested and its now operational good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Wesley
Job Details:
06/02/2023
"Arrived onsite for refrigerator not cooling properly, found seal not contacting frame which had allowed frost build up in air channel. Corrected alignment and verified normal operation. Advised maintenance on findings. Al checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Round Rock, TX 78665
Vincent
Job Details:
06/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making fan noises. Retrieved temps in FC 05? and RC 37?. Tested the fans and damper and fount that the damper was bad and making clunking noises. Replaced damper and ran test 3 and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, TX 78626
Lou
Job Details:
06/02/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the cabinet being badly damaged on the left side and the belt fraying, I removed and replaced the cabinet and transferred all parts from the old cabinet to the new. Installed a new belt and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed. No one available to sign for receipt."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Leander, TX 78641
Maurice R
Job Details:
06/02/2023
Arrived onsite for water leak in the front left corner. Gain access to the bottom of the unit and saw water marks on the front of the unit. I replaced the dispenser and wiped the water marks off so if it happens again we can pin point where the water is leaking from. No water leaks detected during service.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Austin, TX 78744
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for fan making loud noise. Test unit and found fan blades hitting tape around flap. Secured tape test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS6
Near Austin, TX 78748
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for light not working. Test unit and found and light bulb. Replaced bulb test unit and unit test good job compete
We serviced a
KITCHENAID MICROWAVE
Model KMHC319LSS00
Near Austin, TX 78746
Scott
Job Details:
06/02/2023
"Arrived on site ,replaced control board . Ran test heat . Fan is running during the heating cycle now . Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Austin, TX 78757
Scott
Job Details:
06/02/2023
"Arrived on site ,replaced vent ,gasket and cover . Ran diagnostics. Door in vent is closing during wash . No water leaks detected at this time . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78757
Scott
Job Details:
06/02/2023
"Arrived on site , replaced both 3rd rails . Ran test wash all checked normal. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near New Braunfels, TX 78130
Andrew
Job Details:
06/02/2023
"Arrived on site to test unit for not completing cycles properly and water leaking. Found unit was not draining properly. Also found top center nozzle was not outputting any water. Found drain hose was excessively inserted in to drain pipe(about 30 inches). Cut hose back to recommended length per installation instructions, and leveled unit. Unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near New Braunfels, TX 78130
Andrew
Job Details:
06/02/2023
"Arrived on site to test unit for no ice dispensing. Found motor and yoke threads were stripped/damaged. Replaced yoke and motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Andrew
Job Details:
06/02/2023
"Arrived on site to test unit for not washing properly. Found error f4e3(motor not engaging). Verified motor receiving proper voltage. Replaced sump assembly, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near New Braunfels, TX 78132
Andrew
Job Details:
06/02/2023
"Arrived on site to test unit for not washing. Found error f4e3(motor not engaging). Cleared error and verified motor receiving proper voltage. Replaced sump and motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near New Braunfels, TX 78132
Andrew
Job Details:
06/02/2023
"Arrived on site to test unit for center burner flame issue and consistently clicking after ignited. Found wrong burner cap was installed. Swapped cap from center with RF burner, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for no heat, tested unit found shorted cutoffs, replaced cutoffs and thermostat, unit is now heating,ran vent test and it passed, job completed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for freezing food in RC, tested unit found diffuser is functioning properly but items are frozen, found excessive gaps between liner and cabinet, sealed in gaps and replaced control and thermistor as precautionary and advised customer to monitor, at this time job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for noise, tested unit found evaporator cap tube vibrating against evaporator cover, adjusted and assembled unit back together, noise is now gone, unit is running as designed, leveled unit, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near New Braunfels, TX 78132
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with no signs of defrost heater engaging, defrost unit and replaced thermistor, harness and control, tested unit heater is now engaging, unit developed a good frost pattern, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details:
06/02/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with 2 inch of ice on the cover, defrost heater is not engaging inspected heater and found connection shorted, ordering heater with harness assembly, will need to replace heater, control, UI and thermistor on next visit,office to reschedule ; ordrng 1 W11650662 (Heater with harness assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Joe Z
Job Details:
06/02/2023
Arrived on site for not heating. Upon arrival test unit and is not heating.Ran vent test and air flow is poor for electric dryer.Checked polarity and is correct . Checked heating circuit and found thermostat is OL. All other components are good. Replaced thermostat and test unit . Unit is now heating correctly. Recommend that customer have vent cleaned to improve drying and further issues with thermostat. Unit is operating as designed Job complete ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76501
Jonathan M
Job Details:
06/02/2023
"John site for a refrigerator that is not cooling. Inspected unit and works area. Customer advised that both sides of increase in temperature, but it has remained cold in the lower portion of the freezer. Did confirm the customers complaint and found a defrost issue in the freezer section. Gained access to the control and checked resistance through the defrost sensor. Found it registering 48.7 k ohms of resistance (under -30?F temperature) indicating a failed thermistor. I check the heater and fan proper resistance. I did not have a thermistor on hand so will order the evaporator thermistor. Replaced the control and rescheduled the customer ; ordrng 1 WPW10384183 (Evap thermistor)"
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Austin, TX 78731
Wesley
Job Details:
06/02/2023
Arrived onsite for erratic behavior. Control beeping and the heater stayed on one time. Unit is operating properly at time of service. Reset unit and advised that ongoing issue would warrant a control replacement. ordrng 1 WD21X22276 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near New Braunfels, TX 78132
Andrew
Job Details:
06/02/2023
Arrived on site to test unit for no ice production. Found icemaker continuously running and not stopping. Recommend ice maker replacement. Customer stated she would contact when wanting to move forward with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78728
Wesley
Job Details:
06/02/2023
Arrived onsite for not washing. Tested and found wash motor will not energize. Ordering sump and motor to repair. Office to reschedule. All else checks good. ; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cedar Park, TX 78613
Maurice R
Job Details:
06/02/2023
"Arrived onsite for previously diagnosed parts. On inspection I tested the cap, magnetron and transformer. I then put the new fuse in and plugged it in and the fuse blew again. I then tested the door switches and the monitors switches and they were good I pulled the magnetron out in did a physical check to see if there was any burnt spot on it and in the wave guide. They both looked good. Informed the customers that we will be in contact with them next week.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Gerry C
Job Details:
06/02/2023
"WRS325SDHZ08 Arrived to inspect interior light issue and cooling in RC. I found the RC door switch had failed and required replacement. The damper appeared to work as designed and all other functions were present. I am suspicious the issue was wholly due to the switch, both electrical and preventing full door closure and we will need to instal the replacement prior to any other parts. No leaks observed during service. ; ordrng 1 W11123941 (Light Switch, RC) and 1 W11645127 (Diffuser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details:
06/02/2023
"Arrived on site for no cool. Removed evaporator cover found traces of oil on fresh food evaporator,ran test 4,during test 4-4 some frost forming then can hear moisture freeze exiting cap tube. Ordering a new evaporator,compressor,drier and 3 way valve. ; ordrng 1 W11505166 (Evaporator) and 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 WPW10239732 (Frz evap) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Jarrell, TX 76537
David Z
Job Details:
06/02/2023
Arrived on site to diagnose refrigerator that is leaking water in the RC. Found water puddled under the deli drawers. Traced water back to a crack in the reservoir. Ordering new reservoir to resolve. Office to schedule SOP part. ; ordrng 1 W11566768 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Scott
Job Details:
06/02/2023
Arrived on site for washer not spinning out load . Ran diagnostics for wl sensor error . Ran test wash and unit timed out in spin cycle and kicked pump on . Ordering Control and lower harness if needed . No water leaks detected at this time. Call to set return ; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near West Lake Hills, TX 78746
Scott
Job Details:
06/02/2023
Arrived on site for noisy washer . Ran diagnostics and got secondary wash motor error . Ran test wash motor was sounding off . Ordering sump and motor . No water leaks detected at this time. Call to set return ; ordrng 1 W11416362 (Sump motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Kyle, TX 78640
Leonardo
Job Details:
06/02/2023
Arrived on site to test unit for unit sparking. Found unit sparking from support due to rack. Called Techline and will replaced support and touch up the paint. Office to reschedule SR#7736549234; ordrng 1 W10840759 (Support) and 1 Graytouchuppaint (Gray touch up paint)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Spicewood, TX 78669
Kevin
Job Details:
06/02/2023
"Arrived on site and inspected washer I have found Agitator is wobbly, attempted to remove agitator and it is seized. It will need to be broken off and replaced. Washer it will spin properly but agitation movement isnt good. Will need to bring back all Pre-screen parts, Will need two hours to rebuild washer.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Georgetown, TX 78628
David Z
Job Details:
06/02/2023
"Arrived on site to diagnose dishwasher not cleaning dishes. Tested unit and found the unit filling, but not pumping any water. Removed sump and found DOA wash motor. Ordering sump and control. Return visit set for 6/6; ordrng 1 W11613479 (Sump) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Liberty Hill, TX 78642
Maurice R
Job Details:
06/02/2023
Arrived onsite for refrigerator not cooling. On inspection found a compressor line with a leak. Ordering all the parts for the job. No water leaks detected during service.; ordrng 1 WPW10466675 (Compressor) and 1 WP2188823 (Evap) and 1 876765 (Line kit) and 1 WPW10143759 (Drier)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Austin, TX 78746
Scott
Job Details:
06/02/2023
Arrived on site for unit stopping during load . Or not spinning out . Ran diagnostics got Ui error code . Did take several tries . Rest of unit passed test wash and manual test . Ordering ui No water leaks detected at this time ; ordrng 1 W11626077 (Ui)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ0
Near Austin, TX 78759
Paul
Job Details:
06/02/2023
Arrived onsite for a washer that was full of water to the top of the tub ring and not draining. I plugged the washer in and could hear the pump humming but the unit was not draining. I removed all the water from the tub and removed the pump. I found the impeller wobbling and messed up from a welding rod that had gotten in it. . I replaced the pump and ran the auto diagnostics test. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Round Rock, TX 78681
Maurice R
Job Details:
06/02/2023
"Arrived onsite for washer not extracting water out of the clothes. I put the unit in diagnostics cycle and it spun, the drain pump sounded like it was to pump out the water. I gain access to the pump to see if there was obstruction in the pump. It was clear, I installed a new pump. Told customer to run some loads to see if it was working. No water leaks detected during service."
We serviced a
GE MICROWAVE
Model PEB2060SM1SS
Near Austin, TX 78717
Maurice R
Job Details:
06/02/2023
"Arrived onsite for MW not heating. On inspection everything was working just was not heating, tested the magnetron capacitor and diode they were good. Test the voltage to the transformer and was 120vac. I the ohmed out the secondary coils on the transformer and they were OL.
We serviced a
GE COOKTOP
Model PGP953SET1SS
Near Austin, TX 78717
Maurice R
Job Details:
06/02/2023
"Arrived onsite for valve issues on cooktop. On inspection there was cooking grease on all components. 3 of the burners were not igniting. I pulled the top of the cooktop. I testing ignitors and 1 that was not sparked, on further inspection it had grease on it I cleaned it off and it started working. I clean the rest of off and got them to work. The front left burner valve was not moving, I clean the stem off and worked back until it was free and working again. Informed the customer how to prevent the valve from seizing up. I found 2 burners that would not ignite. The gas passage hole was clogged. I cleaned all the burners to insure that they would work. I got all the burners to ignite after the cleaning.
We serviced a
LG WASHER
Model WM2655HVA
Near Georgetown, TX 78628
Gerry C
Job Details:
06/02/2023
"WM2655HVA Arrived to inspect OE code. I found the drain pump would drain very slowly and inspected. The impeller had lost one of two contact points on the rotor shaft and the excessive play prevent it from starting rotation as designed. I removed and replaced the pump and tested. Operational test good, no leaks observed during service.
We serviced a
KENMORE WASHER
Model 110.2513241
Near Georgetown, TX 78628
Gerry C
Job Details:
06/02/2023
"110.25132410 Arrived to inspect noise. I found the gear case bearings had fully failed and were locked. Further inspection revealed the basket hub was badly corroded and would require the basket and wash plate as well. Due to cost, the customer will replace the unit. No leaks observed during service
We serviced a
LG REFRIGERATOR
Model LFXS28968S/03
Near Austin, TX 78728
Wesley
Job Details:
06/01/2023
Arrived onsite and installed ice assembly to repair double fill leak. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Austin, TX 78737
Luis
Job Details:
06/01/2023
Arrived on site for not dispensing water. Tested dispenser no water flow valve is energized fully inserted filter tested water dispenser working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78722
Kevin
Job Details:
06/01/2023
"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and found wash motor has failed, After Replacement ran a diagnostic cycle to confirm operation, discussed running hot water at kitchen sink before starting dishwasher to keep heating element working properly, correct detergent usage, drying expectations and importance of rinse aid. Job complete.