Service History 258 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Belton, TX 76513

Tyler

Job Details: 10/06/2021

"Arrived on site for refrigerator not making ice. Upon arrival customer stated unit quot making ice one week after last repair. And during time they found FC not as cold as it should be. On arrival unit in defrost, temp in FC is 6/set at 0. Amp drawer to compressor when it turned on is 1.04amps. I found no evidence of refrigerant leaks. After exposing evap coils I found signs of unit going into defrost to early indicating hv control that goofed on last repair was no having a timing issue with defrosting. .; ordrng 1 W11334745 (Evap fan) and 1 W11399844 (Hv control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/06/2021

"Arrived on site for refrigerator water filter not staying in place. Inspected unit and work area. Attempted to install water filter and found door not staying shut. Will need to replace water filter housing.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Temple, TX 76502

Tali W

Job Details: 10/06/2021

"On site for dryer not powering on. Found wall outlet receiving 120VAC on L2, no voltage to L1 causing dryer to not power on. Informed customer to have electrician fix the outlet issue. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, TX 78744

Leonardo

Job Details: 10/06/2021

"Arrived on site to test unit for rack falling off, tested unit found track stops missing, installed stops tested unit, unit working properly no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for refrigerator not making ice. Upon arrival found water would dispense after customer replaced unit filter. Found unit ice maker having voltage and water but motor turning weakly and heater not turning on. Ordering ice maker office to reschedule upon receiving.; ordrng 1 W11483245 (Ice maker)

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNXS0

Near Austin, TX 78746

Luis

Job Details: 10/06/2021

"Arrived on site for thin too no ice. Ran diagnostics weak water flow entering reservoir diagnosed a defective water valve,replaced water valve ran diagnostics good water flow and unit passed all diagnostic test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Pflugerville, TX 78660

Scott

Job Details: 10/06/2021

Arrived on site for freezer ice maker leaking . Found fill cup full of ice and ice bin solid ice from leak . Replaced triple valve and ice maker . Ran harvest all checked normal. All connections dry . No water leaks detected at time of service. Job complete .

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Leander, TX 78641

Justin

Job Details: 10/06/2021

Arrived on site for a washing machine throwing a F8E4 error code. The customer stated that the unit will flash different lights and beep continuously. I gained access to the float switch and found the tray full of water. I then put the unit into diagnostics mode and found stored error codes F9E2 for drain issue and F8E4 for overfill. I put the unit into diagnostics mode and it ran through as designed with no leaks. I found the customer recently installed a water softener and was still using pods as detergent. I informed the customer on how this can cause over sudsing resulting in a leak. I found this was most likely the cause of the float tray with water in it. I advised the customer on proper soap usage via the user care guide. Call complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, TX 78758

Scott

Job Details: 10/06/2021

"Arrived on site for dryer not heating but tumbling . Checked element ,thermostats and fuse . All checked normal. Checked and found no voltage coming from timer . Replaced timer . Also found outlet failing . Dropping a leg of power . Could twist power cord slightly and get correct voltage , but once let go it would drop. Informed customer outlet will need to be replaced . Job complete"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near New Braunfels, TX 78132

Andrew

Job Details: 10/06/2021

Arrived on site to test unit for leak. Found no evidence of leak. Found hot and cold water lines were crossed. Fixed lines. Ran multiple diagnostics and quick wash cycle with out a single drop. Advised customer no evidence of water leak apparent. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Georgetown, TX 78633

Lou

Job Details: 10/06/2021

"Arrived on site to deliver previous part ordered. I left the ice bin, in the box, on the front porch and rang doorbell. Did not see the unit. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC2

Near Leander, TX 78641

Tommy

Job Details: 10/06/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced roller kit and seal and collected quote. Used vacuum to clean unit as well. Job Completed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Killeen, TX 76543

Tali W

Job Details: 10/06/2021

"On site for washer displaying error code. In diagnostics, found F9E1 long drain, F8E6 water hazard, F7E6 motor circuit open, F0E7 load detected during clean cycle.

We serviced a

KITCHENAID DISHWASHER

Model KUDI02IRBL1

Near Salado, TX 76571

Tyler

Job Details: 10/06/2021

Arrived on site for dishwasher with excessive run time. Upon arrival entered diagnostics and during wash cycle I found unit full of suds and unit not sensing necessary water temps. Temperature from sink was averaging at 111 degrees. Also found within door compartment that vent has been leaking down to the dispenser and rusting out multiple components. Informed customer of findings and they want to continue using unit in current state. Instructed customer on how to remove suds. Found unit functioning as designed. Call complete

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Dripping Springs, TX 78620

Robert

Job Details: 10/06/2021

Arrived on call for complaint of not drying. Found the vent blocked. Customer to have vent cleared.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Austin, TX 78703

Jacob

Job Details: 10/06/2021

"Arrived onsite for unit making a noise during large loads. Looked at the unit and found that there is coins stuck between the agitator and spin tub. Removed coins, checked further underneath the unit and found. That the cover shield was broken because the tub was sitting on top of glass canister causing the the unit to make a bad noise when washing. Ordered new shield. Rescheduled with customer. ; ordrng 1 W11409708 (SHIELD )"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Kyle, TX 78640

Noah D

Job Details: 10/06/2021

"Arrived on site to inspect unit for a sparking sound, upon inspection found the unit was working normally but the customer has found excess condensation, Ive found the heavy metal flaps causing excess condensation. Customer has had issues with dryer dampness as well with heavy metal flap. Customer will speak with builder. Complete"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Georgetown, TX 78628

Jonathan S

Job Details: 10/06/2021

Arrived on site for washer not spinning. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none stored. Ran spin test and found unit passed. Ran normal spin cycle and found unit filling with water for unbalanced load. Gained access to motor and pulley.Reattached belt and tested operation and found spinning. No water leaks detected during service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519FS1

Near Georgetown, TX 78628

Lou

Job Details: 10/06/2021

"Arrived on site to inspect microwave not working. Upon further inspection, I found the unit plugged in and the display blank. I tested voltage at the outlet and its at 120V. I removed the unit from the wall and removed the cover and tested the fuse. Found the fuse open. Customer said they were getting the open door error on the display. Tested the switches and found the monitor switch bad. I removed and replaced the fuse and interlock/switch kit and tested the unit. Unit is operating as designed. After placing t(ex unit back on the wall, I retested and unit continues to operate as designed. Job completed."

We serviced a

GE MICROWAVE

Model PEB7227SL1SS

Near Round Rock, TX 78665

David S

Job Details: 10/06/2021

"Arrived on site for microwave door wont open. Inspected unit and work area. Removed microwave from wall and gained access to the inside of unit and found that the board latch was broken. I inspected that board latch and test unit. Unit working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hutto, TX 78634

Jimmy J.

Job Details: 10/06/2021

Arrived on site for Refrigerator will not cool. Right now the internal temperature is 52? and it said on the coolest it will go. The food is measuring at 57? in the refrigerator. It is also not level so I don?t know if that has anything to do with it. The feet were not installed with it three weeks ago. Took temps and freezer was 56 and fridge was 58. Placed in diagnostics and thermistor test showed it was open. Evap cover was covered in frost. Used steamer to remove built up frost. Disconnected thermistor and tested and it was out of range. Gained access to control and tested harness for thermistor and it showed open. Called Whirlpool tech line and spoke to Rich. Rich had me go to the quick disconnect behind the valve and test resistance. It was good. Reconnected quick disconnect and tested thermistor at control again and it was getting the correct reading. There was a bad connection at the quick disconnect. Removed faulty thermistor and replaced with new thermistor. Fridge running as designed. Lowered front left wheel to get fridge sitting evenly. Job completed. SR 7731928163

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW4

Near Leander, TX 78641

Justin

Job Details: 10/06/2021

"Arrived on site for a washing machine with the lid not locking/closing. Upon arrival I found the lid had split along the side and was no longer functional. I replaced the lid and it was now closing as designed. The unit was not installed yet, therefore I could not fully run a diagnostics on it. The unit at the time of service is running as designed. Call complete."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Cedar Park, TX 78613

Wesley

Job Details: 10/06/2021

Arrived onsite and repaired unit with a clog by vacuuming clog out of drain hose. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near San Marcos, TX 78666

Andrew

Job Details: 10/06/2021

"Arrived on site to install previously diagnosed parts. Installed new gear case, belt, and splutch kit. Tested unit, unit tested good. No leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVWC300XW0

Near Killeen, TX 76549

Job Details: 10/06/2021

Arrived on site and inspected washer not draining. Confirmed the complaint and found the drain pump was humming and the latch kept clicking. Removed and replaced both and unit tested properly without any issues. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Austin, TX 78731

Kevin

Job Details: 10/06/2021

"Arrived on site and inspected dryer and found catch has fallen into door. Reset it and dryer door is now working properly, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Hutto, TX 78634

Jimmy J.

Job Details: 10/06/2021

"Arrived on site for Drum will turn but heat has stopped working Checked house breakers, none off. Found outlet was not getting 240 from L1 to L2. Told customer to contact an electrician to have them replace the outlet or breaker depending on where the fault is. Explained once voltage is repaired it should heat.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Killeen, TX 76549

Job Details: 10/06/2021

"Arrived on site and inspected side by side refrigerator cooling issues. Checked temperatures in both compartments and got 80 degrees. Checked the compressor and it would click on for approximately 7 seconds and turn off. Replaced both capacitor and start device and unit compressor still never remained on. Called SW and was advised to check amp draw and it was approximately 19 amps. SW determined the compressor has a locked rotor from readings. Was told to order compressor, evaporator, access valve and dye drier. Also needs SS tech and 2 hours. Needs more work ; ordrng 1 WPW10143759 (DRIER) and 1 WP2188823 (EVAP) and 1 W10879296 (Compressor Kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Round Rock, TX 78681

David Z

Job Details: 10/06/2021

Arrived on site to diagnose refrigerator with lights out in FC and RC. Found freezer module failed. Replaced feeezer module and verified all lights are on. Call complete.

We serviced a

WHIRLPOOL OVEN

Model MGT8655XS02

Near Austin, TX 78704

Leonardo

Job Details: 10/05/2021

"Arrived on site to test unit for not igniting top oven, tested unit found bad glow igniter, replaced glow igniter,tested unit ,unit working as designed, tested bottom glow igniter, amp draw was good, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Luis

Job Details: 10/05/2021

"Arrived on site. Replaced defective harness and cover,ran diagnostics tested all fans passed. Replaced right side fresh food door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Canyon Lake, TX 78130

Andrew

Job Details: 10/05/2021

"Arrived on site to replace emitter board and receiver board from previous diagnostics. Ran service test 15 and unit passed. Found ice maker error code e2(motor lost position). Ran service test 57 and ice maker not responding. Verified voltage to ice maker. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW1

Near New Braunfels, TX 78132

Andrew

Job Details: 10/05/2021

"Arrived on site to test unit for error code f6(motor speed sensor). Found error code saved, ran diagnostics and unit operating as designed. Ran unit again and error code for MCU appeared. Recommended replacing MCU.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV02

Near Seguin, TX 78155

Noah D

Job Details: 10/05/2021

"Arrived on site to inspect unit for leaking water from bottom left corner, upon inspection found the ice door causing ice buildup in ice bin, checked for gasket issues and found a lot of dust buildup, ordering ice door and gaskets with it. Instructed customer to clear dust. Office to reschedule ; ordrng 1 W10549592 (Ice door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seguin, TX 78155

Noah D

Job Details: 10/05/2021

"Arrived on site to inspect unit for not draining. Upon inspection found the drain pump shorted causing issues, removed water and replaced pump, all functions returned with no leaks. Complete"

We serviced a

MAYTAG MICROWAVE

Model UMV1152AAB

Near Belton, TX 76513

Tali W

Job Details: 10/05/2021

"On site for microwave not heating and door being broken. Pic of door in SDQP. Unit needs complete door parts. Also, unit needs capacitor, magnetron, hv transformer, and diode. Office to reschedule if AHS is able to order parts. ; ordrng 1 8184702 and 1 R0131480 and 1 8206638 and 1 WPW10146437 (Tape) and 1 8171846 (Cover) and 1 R9900253 and 1 R9900260 and 1 R0131481 and 1 WPW10275736 (Transformer) and 1 WP59001168 (Capacitor) and 1 W10859575 (Magnetron) and 1 WPR9800486 (Diode)"

We serviced a

WHIRLPOOL RANGE

Model JES8750AAB

Near Belton, TX 76513

Tali W

Job Details: 10/05/2021

"On site for range displaying contact service. On arrival, found F1-7 membrane disconnected displayed on unit. Checked membrane connection on, found solder migration on ribbon. Also, found burnt spot on control board. Unit needs control panel and main control board. . Panel WP74005701, control either 74006360, 74009321, 74005730."

We serviced a

KITCHENAID ICE MACHINE

Model KUIS18NNXB0

Near Belton, TX 76513

Tyler

Job Details: 10/05/2021

"Arrived on site for ice machine not making ice not making ice. Upon arrival I found unit turned off. Customer described symptoms of unit getting hot and not making ice. Found no errors. Ohmed thermistors and heating grid. Found no issues. Found unit filling, and I watched unit harvest two cycles of ice. Found no leaks. Spoke with cs regarding circumstances and condition of unit during diagnostics. Informed customer of finding and instructed them unit is functioning as designed call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BC0

Near Killeen, TX 76549

Job Details: 10/05/2021

"Arrived back on site to install all previously ordered parts. The job lasted approximately 2.5 hours. Removed and replaced the basket, tub, rotor,, srStator, rps sensor, hub, suspension. Reassembled and unit tested as designed. Job complete"

We serviced a

MAYTAG REFRIGERATOR

Model MFD2560HES

Near Copperas Cove, TX 76522

Job Details: 10/05/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Fort Hood, TX 76544

Job Details: 10/05/2021

"Arrived back on site for ice maker not making ice. Jumped the old ice maker and it didnt cycle. Removed and replaced it and it cycled, filled and was harvesting when I departed. Job complete"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Nolanville, TX 76559

Tyler

Job Details: 10/05/2021

"Arrived on site for dryer giving f2e2 error code. Upon arrival confirmed error. After running voltage checks from ACU to hmi, I found stable connection and power being supplied. After running unit I found dryer was over heating. Was able to disconnect vent and found dryer cooling off quicker while running and no longer over heating. Informed customer at this time a dryer vent cleaning would be advised. ACU and hmi are mounted to top of dryer cabinet that is over heating and causing electrical malfunctions in ACU compartment. After restoring unit to factory setting I retested dryer and found no errors appearing. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Killeen, TX 76549

Job Details: 10/05/2021

"Arrived on site and inspected dryer taking too long to dry. Tested the unit and found it would heat and tumble, I found the outside vent was clogged. While standing and talking to the customer the dryer turned on 2 times without any one touching it. Found the unit has a faulty timer. Ordering the timer. Office to schedule return services.; ordrng 1 WPW10185992 (TIMER)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Waco, TX 76710

Jonathan M

Job Details: 10/05/2021

Arrived on site for a refrigerator that has no power. Inspected unit and work area. The customer advised that the unit stopped cooling and has completely shut itself off. Confirmed the customers complain and checked voltage at the wall. Found proper voltage. Checked voltage at the pin connector going up to the cabinet and found proper voltage. Replaced main control and tested the unit. The unit still had no power. Checked voltage at the connector cable for the control and found no voltage. Re-checked voltage at the connector and found that one of the pins had fallen through causing the issue. Reconnected the pin inside the cable connector and reattached to the cabinet. The unit began to run and operate as designed. Call complete.

We serviced a

IKEA VENTHOOD

Model IHW51UC0FS2

Near Copperas Cove, TX 76522

Job Details: 10/05/2021

Arrived on site and inspected vent hood issues. The blower and controls are both defective. Unit will require both to complete the repair. ; O-emld tckt

We serviced a

KITCHENAID OVEN

Model KOST100ESS04

Near Temple, TX 76502

Tali W

Job Details: 10/05/2021

"On site for oven timer not sounding. Customer informed me that the oven isnt heating properly, sometimes it gets too hot and others not hot enough. Also, that food will still come out cold in the middle. SP in svc matters w/o engineering digit. Confirmed with PR. Ordering console and temp probe. Office to reschedule when part availability is known. ; ordrng 1 W11087446 (Console) and 1 W10859573 (Temp sensor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Temple, TX 76502

Tyler

Job Details: 10/05/2021

Arrived on site for washer not continuing cycles once started. Unit was in garage when I arrived. Upon arrival I found no errors stored in diagnostics. I ran diagnostics and found during tests that once unit was locked and motor started that rotor would spin but inner basket and washplate would b

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Lou

Job Details: 10/05/2021

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, customer provided a video of the unit leaking at the bottom right corner of the door. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed with no leaks. I found a plate in the upper rack at the front of the rack that was getting caught in between the door gasket and door when its closed (photos). I found where water was leaking through the door latch into the inner side of the door (photos). Also found the door gasket at the bottom right corner was badly crimped and the left side was torn. I removed and replaced the door gasket and advised the customer of my findings and repairs. Retested the unit and it is operating as designed with no leaks. No leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB1

Near Del Valle, TX 78617

Jacob

Job Details: 10/05/2021

Arrived onsite for unit giving error codes. Turned the unit on and unit went straight to the error code and I could not get to the diagnostics to check anything else as the control was unresponsive to touch commands. Ordered part. Office to reschedule ; ordrng 1 W11511589 (CONTROL)

We serviced a

GE REFRIGERATOR

Model TFS25PPBGBS

Near Georgetown, TX 78633

Lou

Job Details: 10/05/2021

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I went to test temps and found the unit completely warm. The evap fan, condenser fan and compressor were not on but the unit had power. I tested the defrost timer and the unit came on. I unplugged the unit and plugged it back in and tested amp draw to the compressor and the start device popped and compressor attempted to turn on but failed. I removed and replaced the start device/overload from my van stock (WR07X10099) and retested. Unit is operating as designed and beginning to cool. I recommended that the customer allow the unit to cool for 24 hours and wait approximately 48 hours before placing food inside. No water connections to the unit, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS5

Near Austin, TX 78738

Brandon

Job Details: 10/05/2021

"Arrived on site to replace faulty OWI sensor and broken float assembly, after replacing, unit tested good. No leaks"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302EPA02

Near Canyon Lake, TX 78132

Andrew

Job Details: 10/05/2021

Arrived on site to test unit for FC door not sealing on right side and mullion not shutting correctly. Found right side FC rail was not aligned with left side rail. Aligned rails now FC door is sealing as designed. Found rear flooring is dropping dramatically on rear right causing unit to go out of whack. Customer stated contractor fixed issue with flooring but found a piece of cardboard behind unit not making contact with rear wheel. Flooring needs to be leveled to get doors to align and close properly. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model GY396LXPT01

Near Tow, TX 78672

Cliff

Job Details: 10/05/2021

Arrived on site to diagnose a range with an oven overheating and replaced burner always on high. Main control and infinite switch would need to be replaced to complete repairs

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Leander, TX 78641

Kayman

Job Details: 10/05/2021

Arrived onsite for dishwasher not cleaning or drying dishes. Upon inspection I found F7E1 stored in the system. I let diagnostics run through and found the unit not heating. It would wash and drain as designed. I am ordering the heater for return service. Office to R/S due to part availability. ; ordrng 1 W10518394 (Heater) and 1 WP661566 (Tstat)

We serviced a

WHIRLPOOL DRYER

Model WED9550WL1

Near New Braunfels, TX 78132

Andrew

Job Details: 10/05/2021

"Arrived on site to test unit for loud squeal . Found idler pulley and couple rollers were seized. Replaced rollers, idler pulley and belt, noise is no longer present. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Georgetown, TX 78626

Jimmy J.

Job Details: 10/05/2021

Arrived on site for screeching noise when in spin cycle inside washer. Placed in diagnostics and no error codes came on. Placed in high speed spin and could hear belt screeching and slipping. Gained access to belt. Removed belt and installed new belt. Ran high speed spin and screeching noise is gone. Job completed.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Robinson, TX 76706

Jonathan M

Job Details: 10/05/2021

"Arrived on site for a microwave that is still having issues heating intermittently. Inspected unit and work area. I called Whirlpool Techline and spoke to TJ SR# 7731424810. He advised that based on prior repairs and advisement made by his team lead, the only other issue that could be causing this is a wire harness issue. Oh he advised to come back with a wire harness for full repair. I advised the customer of tech lines findings and offered to replace high-voltage items if the customer wanted to ensure that that was not his issue. The customer advised that it made more sense for us to try to replace some of those high-voltage items during the wire harness replacement due to having to disassemble the entire unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JDB9800CWP2

Near San Marcos, TX 78666

Noah D

Job Details: 10/05/2021

"Arrived on site to inspect unit for not starting, upon inspection found the console shorted from electrical issueOffice to reschedule. ; ordrng 1 W11179176 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Georgetown, TX 78626

Jonathan S

Job Details: 10/05/2021

"Arrived on site to install previous diagnosed part. Removed failed damper control and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Pflugerville, TX 78660

Wesley

Job Details: 10/05/2021

Arrived onsite and repaired unit small right rear burner by replacing head and adjusting valve. Unit is now operating as designed. All checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Leander, TX 78641

Kayman

Job Details: 10/05/2021

Arrived onsite for refrigerator making loud grinding noise. Upon arrival I confirmed the damper motor was the cause of the noise and it sounds consistent with a failure. As I was accessing the damper I found the tower frozen to the back wall. I separated the tower and replaced the damper. I tested operation and it now sounds normal with no more grinding. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near The Hills, TX 78738

Robert

Job Details: 10/05/2021

Arrived on call to replace previous diagnosed parts. After installation test operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Kayman

Job Details: 10/05/2021

Arrived onsite for dishwasher not draining. Upon inspection of the error code section I found F9E1 F10E2 stored. I ran the drain pump and found the water barely trickling it of the drain hose in the disposal. I used my vacuum and tried to suck out any obstruction. I un installed the unit and found the back left outlet for the drain line was kinked and food was stuck causing the failure. I straightened out the line and zip tied it to the frame so it does not link when pushing it back. I replaced the drain pump due to the likely hood of it having to work harder with the kinked line. I reassembled and re installed the unit. I tested through diagnostics and it is now working as designed with no leaks detected time of service. Job complete.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Round Rock, TX 78664

Wesley

Job Details: 10/05/2021

Arrived onsite and tested unit heating on 350 for 30 minutes and found unit operating as designed. Advised customer to document temps during times of failure with a k type or equivalent digital thermometer. ; ordrng 1 WPW10556708 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Liberty Hill, TX 78642

Cliff

Job Details: 10/05/2021

Arrived on site to replace previously ordered parts for dryer. Replaced motor and control and found no change in operation. Contacted tech line and they advised voltage drop has to be electrical issue and homeowner will need to have electrician correct issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ05

Near Kyle, TX 78640

Brandon

Job Details: 10/05/2021

"Arrived on site for customer complaint of unit not cooling in either section, found compressor, and all fans running, damper tested good, found sealed system issue

We serviced a

WHIRLPOOL MICROWAVE

Model KMBP100ESS03

Near San Marcos, TX 78666

Noah D

Job Details: 10/05/2021

Arrived on site to inspect unit for not turning the fan off when done cooking and no sound when done. Changed sound settings and tested. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Austin, TX 78723

Jacob

Job Details: 10/05/2021

Arrived onsite to replace part ordered by previous tech. Replaced the UI panel. Tested the UI and all tested good. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MHW7000XW2

Near Austin, TX 78727

Scott

Job Details: 10/05/2021

"Arrived on site for washer flashing error code . Ran diagnostics got lock , acu & mcu , and Item in clean cycle . Found mcu and lock failure . Also found tub bearing failing . No water leaks detected at time of service, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Pflugerville, TX 78660

Wesley

Job Details: 10/05/2021

Arrived onsite and found unit drum damaged from gasket failure. Ordering a drum to repair unit all checks good. ; ordrng 1 W10545923 (Drum)

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Georgetown, TX 78626

Jimmy J.

Job Details: 10/05/2021

Arrived on site for No Power - Not Turning On - Front Load Washer. Washer powered up. Placed in diagnostics and got F5E3. Ran through quick diagnostics cycles and completed without issue. Tested lid lock test four and lock is working as designed. Customer stated its intermittent and sometimes works and other times does not. Ordering door latch W11316250 to return and complete the repair. Will return with control. ; ordrng 1 W11316250 (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM3

Near Round Rock, TX 78665

Tommy

Job Details: 10/05/2021

Arrived onsite for unit not cooling upon arrival found unit completely frosted over at unit evap. Ordering unit evap motor to be replaced. Spoke with customer unit will require 48 hour defrost.

We serviced a

JENN-AIR DISHWASHER

Model JDB8700AWS3

Near Austin, TX 78759

Kevin

Job Details: 10/05/2021

"Arrived on site and inspected dishwasher and found right tension rope is broken. Found frame has been bowed outward, tension rod does not clear properly and does not ride in track properly.

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near West Lake Hills, TX 78746

Leonardo

Job Details: 10/05/2021

"Arrived on site to replace blower fans, got access to the bottom, found unit sitting on wood blocks

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Killeen, TX 76542

Tyler

Job Details: 10/05/2021

Arrived on site for washer going into agitation before filling. Upon arrival confirmed complaint. Found after further testing that pressure tube was clear of any obstructions. Found timer sending needed voltage to pressure switch. I found when tampering with switch that the connection to valve would complete and start filling. I replaced the pressure switch then ran a spin test for 5 minutes to reset pressure hose/switch. Retested unit and found it filling as designed before agitation. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Austin, TX 78703

Luis

Job Details: 10/05/2021

"Arrived on site for noise complaint. Removed deli drawer found evaporator incased in ice again,called tech support per tech support need to completely defrost unit and check all connections and housing assembly.

We serviced a

WHIRLPOOL COOKTOP

Model JGCP436HL00

Near Lakeway, TX 78738

Brandon

Job Details: 10/05/2021

"Arrived on site for customer complaint of rear left burner not lighting, found burner head loose causing uneven lighting. Ordering burner head. ; ordrng 1 W10891987 (Burner head) and 1 Cnote (Office to reschedule)"

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Tow, TX 78672

Cliff

Job Details: 10/05/2021

Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty filter housing and replaced it along with water filter. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG RANGE

Model MERH752CAS

Near Austin, TX 78759

Kevin

Job Details: 10/05/2021

"Arrived on site and inspected range and found right rear cooktop element has failed. After replacement it is working properly, job complete"

We serviced a

AMANA REFRIGERATOR

Model ACD2234HRS

Near Lakeway, TX 78734

Luis

Job Details: 10/05/2021

"Arrived on site for water leaking from dispenser. Tested water dispenser found water leaking from dispenser tube,found defective fitting at door hinge,replaced fitting tested water dispenser no leaks ; used 1 WP2300868 (Fitting) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Austin, TX 78717

David Z

Job Details: 10/05/2021

"Arrived on site to diagnose washer with broken lid.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Round Rock, TX 78665

David S

Job Details: 10/05/2021

Arrived onsite to install previously designed part.entered garage with customers permission. Gained access to the back of unit to remove fail compressor and install new one along with a new uv dryer and access valve. Tested for leak with 120 psi of nitrogen found none. Then changed system with measured amount of refrigerant. And monitored pressures and found them at 2 low 135 high. Frost pattern looked good on evap. And refrigerator began cooling. Unit operating as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS03

Near The Hills, TX 78738

Brandon

Job Details: 10/05/2021

"Arrived on site for customer complaint of unit not producing ice, found emitter controls failed, ordering controls and bringing back ice maker just in case. ; ordrng 1 W10757851 (Emitter controls)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hutto, TX 78634

Tommy

Job Details: 10/05/2021

Arrived onsite for refrigerator among popcorn sound. Upon arrival found it was power cord tag flapping removed and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ

Near Round Rock, TX 78664

David S

Job Details: 10/05/2021

"Arrived on site for ice maker ice. Inspected unit and work area. Again access to the freezer door harness and found no damage. Gained access to the ice maker and found it continually cycling. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Austin, TX 78741

Jacob

Job Details: 10/05/2021

Arrived onsite for unit not making ice at times or ice or water not dispensing from the dispenser. Tested the unit and all functioning as designed. Let customer know that possibly the controls may need to be changed if there is some power issues. But everything is working and there is nothing to recommend at this time. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Jarrell, TX 76537

Tali W

Job Details: 10/05/2021

"On site for washer not completing a cycle. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator, calibrated, and tested. Unit functioning as designed. Call complete"

We serviced a

KITCHENAID MICROWAVE

Model KOCE900HSS02

Near Round Rock, TX 78665

Jimmy J.

Job Details: 10/05/2021

Arrived on site to install previously diagnosed parts. Removed UI and installed new UI. Powered on oven for two minutes to allow integration. Powered back off. Removed control and installed new control. Powered up and went into appliance system manager to select correct model for the oven. Tested bake and broil. Oven heating as designed. Tested microwave with one cup of water. Microwave heating as designed. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Austin, TX 78745

Luis

Job Details: 10/05/2021

"Arrived on site diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Georgetown, TX 78626

Jonathan S

Job Details: 10/05/2021

"Arrived on site for refrigerator freezer door not sealing. Inspected unit and work area. Tested door operation and found left guide rail not operating. Found failed bearings on left bracket. Recommend to replace both. Removed failed rail and installed new. Tested door operation. Found door sealing. All tested good, no water leaks detected during service.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near San Marcos, TX 78666

Noah D

Job Details: 10/05/2021

Arrived on site to inspect unit for not draining water from unit. Upon inspection found the drain pump shorted causing the f9 code and draining issues. Replaced drain pump and tested. No problems or leaks found. Complete

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Round Rock, TX 78665

Tommy

Job Details: 10/05/2021

Arrived onsite for washer clothes soaked after load. Upon arrival found actuator slipped from position. Installed and tested unit is now operating as designed job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Dripping Springs, TX 78620

Robert

Job Details: 10/05/2021

Arrived on call to replace previous diagnosed parts. After installation test operation.

We serviced a

WHIRLPOOL WASHER

Model LAT8504AAE

Near Austin, TX 78731

Kevin

Job Details: 10/05/2021

"Arrived on site and replaced lid switch diagnosed by previous technician, washer will now agitate and spin properly.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Georgetown, TX 78626

Jonathan S

Job Details: 10/05/2021

Arrived h site for dishwasher leaking water. Ins unit and work area. Found tub damaged at seam and causing leak (see SD-pic). Will need to replace tub assembly. Please allow 2 hours for repair. Office to schedule appointment when ETA is available on part. ; ordrng 1 W11409866 (TUB) and 1 W11460946 (SUMP)

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model KTTS505ESS0S

Near Andice, TX 78628

Jonathan S

Job Details: 10/05/2021

Arrived n site for trash compactor not operating. Inspected unit and work area. Found unit unplugged and no receptacle to plug into. Informed customer on power issue. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78626

Jimmy J.

Job Details: 10/05/2021

Arrived on site for DW not draining. Placed in a drain and I could hear the drain pump struggling. Placed in diagnostics and got F8E2. Found drain pump connected properly but not pumping properly. Removed drain pump and didnt find anything trapped inside. Installed new drain pump and tested new dishwasher drain pump. Dishwasher draining as designed. No leaks detected. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Austin, TX 78745

Kevin

Job Details: 10/05/2021

"Arrived on site and replaced all parts diagnose on previous visit. Washer is now operating normally if any further issue happens order hub. No water leaks from connections at time of service, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78744

Jacob

Job Details: 10/05/2021

Arrived onsite and looked at the unit and noticed the fan was not running. Replaced the fan in the freezer. Fan turned on with no issues. No other issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Kyle, TX 78640

Kevin

Job Details: 10/05/2021

"Arrived on site and found unit is unplugged and defrosted. replaced control box diagnosed by previous technician, job complete"