Local Reviews
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Al R.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived to inspect drawer issues.Used sealant to hold the drawers in place.Unit operates as designed.All water lines were dry at the time of service.Job complete
Kevin B.
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site and inspected washer and found that it is in demo mode, spoke with tech line and was able to clear demo mode. Started washer on a rinse and spin cycle and it is progressing normally. Requested customer continue to monitor washing machine for correct operation. No water leaks from connections at time of service, job complete."
Andy B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for to install previously diagnosed parts. Removed door and installed parts. Reassembled and tested unit. All operations are normal. No water leaks present at time of service.
Thomas L.
WASHER WHIRLPOOL WFW94HEAW0 Arrived on site for unit displaying error code indicating Long fill. Tested unit to find it worked properly at this time with no water leaks.
Lou S.
OVEN KITCHENAID KEMS309BSS01 "arrived on site to inspect microwave not heating. Upon further inspection, I placed the unit in diagnostics and checked fault codes. The unit showed F1E5. I turned the power off at the breaker and I then turned it back on. I cleared the code and tested the microwave for one minute. The unit stopped functioning at approximately 38 seconds left. Following service matters tech sheet, I checked the P21 & P22 connections and they were good. I checked ohms at both connections and they were good. I removed and replaced the microwave appliance manager and retested and the unit again stopped at about 38 seconds and showed F1E5. I removed and replaced the inverter board and retested. The unit operated as designed. I checked the magnetron for failure and it was good as was the wave guide.
Joseph C.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “ice buildup, on bottom of fresh foods evaporator” complaint. Inspected unit and found crisper damper to be faulty. Removed and replaced damper. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Al R.
WASHER LG WT7600HKS Arrived to inspect washer and unit was no where to be found. Looked for 30 minutes with employees Job complete
Luis M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for ice and frost in freezer. Found frost on packages and ice on brackets,checked freezer door seal good,found gaps between liner and cabinet,added adhesive to gaps,reinstalled door checked door seal good."
Andy B.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range control panel loose. Tested and inspected unit and found back panel loose due to screws loose from factory. Tighten and tested unit. All operations are normal. No other repairs are needed at this time.
Andy B.
WASHER MAYTAG MVWC565FW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with. Tested unit and all operations are normal. No water leaks present at time of service.
Wesley P.
WASHER MAYTAG MVWC565FW2 Arrived on site and found unit operating as designed. Had been exposed to to much soap. Advised customer on findings and recalibrated.
James C.
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site and tested operation. I found shut off arm in off position. Lowered arm and tested operation. Ice maker cycles properly and unit tests good. Job complete
Dona W.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace door handle to upper dual oven. Found handle had been slightly dented. Removed old part and replaced with new handle. Upon completion, the customer said the lower oven handle was also dented, which upon inspection was correct. Will need lower handle as well. ordrng 1 W11110499 (hndle-door)"
Leonardo C.
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to replace board and sensor. Replaced both parts test unit and unit test good job complete. Customer said they leave the door open when broiler is on advised customer not to do that because the broiler will turn off due to the door being open.
Dona W.
DISHWASHER WHIRLPOOL WDF330PAHS3
Tyler B.
DRYER MAYTAG MGD6630HC0 "Arrived on site for unit making noise. While running unit a deep vibrating would occur, went to move unit and it stopped. Felt around unit and found screws on bottom of front panel missing after previous repair. Added in spare screws and tested good. No gas leaks on site"
Wesley P.
DRYER WHIRLPOOL WED8000DW3 Arrived on site and found dryer vent out of place. Corrected position. Found dryer otherwise operating as designed. Advised customer on air vent and electrical requirement for continued proper operation.
Kevin B.
FREEZER WHIRLPOOL WRS315SDHZ03 "Arrived on site and found icemaker arm is not set properly, after correcting icemaker began cycling. Showed customer how icemaker arm operates for future possibilities. No water leaks from connections at time of service, job complete"
Al R.
UNKNOWN UNKNOWN NISSAN
Al R.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived to inspect LED lights in a side by side refrigerator were not working.Quoted the customer and customer ok’d the repair.Removed and replaced bot freezer and refrigerator LED bulbs.
James C.
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found center burner hard to ignite. Inspected burner base and caps and found burner base loose and not sitting properly on orifice holder. Removed and found lower stud and upper screw not secured together causing gap. Corrected issue and tested. Unit tests good. Job complete
James C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and tested operation. I found evaporator fan making a vibrating noise and ice door not sealing to ice chute. Unit will need new ice door module and evaporator fan to repair; ordrng 1 241509402 (motor) and 1 242270101 (module)
Kevin B.
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site and replaced freezer door and gasket diagnosed by previous technician, after replacement attempted to warm up gasket. But it still has some cosmetic ripples on the outside edge. This should all straighten and shape directly with time. No water leaks from connections at time of service, job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on site and inspected refrigerator and found no power to icemaker, inspected harness at bottom of door and found no continuity on black wire with white tracer to top of freezer door. Entire door would need to be replaced and is no longer available for order. No water leaks detected at time of service
James C.
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site and installed new gear case, clutch and stator. Ran calibration and auto diagnostics. Unit tests good. Job complete"
Tyler B.
MICROWAVE MAYTAG MMV1164WS5 "Arrived on site for unit with broken door. Found clips broken and screw mounts broke, door is only sold as assy or handle. ; ordrng 1 CNOTE (PART FIND /AUTHO ) and 1 W10391771 (DOOR )"
Brandon C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of frost build up in freezer, found no frost at time of service, customer has grandchildren and may have left door open. Unit tested good in diagnostic mode."
Robert J.
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not cleaning. Found the harness damaged at wash motor.; ordrng 1 W11227372 (HARNESS )
Tyler B.
DRYER WHIRLPOOL WED8000DW "Arrived on site for unit not Turing on, found element shorted on heater tube, replaced element and tested good"
Arthur B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived onsite for customer complaint of stand alone refrigerator not cooling properly. Removed evaporator cover and found ball of ice at capillary tub connection at evaporator. Unit will need new compressor and evaporator to complete repair.Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10858281 (evaporator) and 1 W11125124 (compressor)
Brandon C.
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of door not locking, I replaced faulty door latch, unit tested good."
Wesley P.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onnsite and replaced the ice maker due to failed motor symptoms. All else checks good. Unit is now operating as designed.
Dona W.
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to diagnose dryer that was over heating and steaming. Ran diagnostics and found that the dryer was not venting. I removed the exhaust tubing and the dryer began running normally. When looking into the venting hose, there was several cups of water at the bottom of the hose. I explained to the customer that they seemed to haveproblems with their ducting and needed to call their builder. All operations check good on dryer."
Luis M.
REFRIGERATOR AMANA AFI2539ERM01 "Arrived on site for no ice. Unable to force icemaker to run through a forced harvest,diagnosed faulty icemaker installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water,unit working as designed."
Tyler B.
OVEN WHIRLPOOL RBS305PDB16 "Arrived on site for unit not baking. Found tod blown, replaced and tested good"
Joseph C.
DRYER MAYTAG MGDC215EW2 Arrived on site for “not powering on” complaint. Inspected unit and found blown thermal fuse. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Joseph C.
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “range damage on top” complaint. Inspected it and found dented control panel. Took picture. Removed and replaced damaged control panel. Unit checks good. No leaks detected, at time of service."
Andy B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. On reassembling unit when cross bar installed door would not seal properly. Attempted to make adjustments but could not get it adjusted properly. Will need to order new cross bar. No water leaks present at time of service.; ordrng 1 W10802341 (CROSS BAR)
Kevin B.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found saved error codes for long fill, replaced valve and it is now operating properly. No water leaks detected at time of service, job complete"
Kevin B.
REFRIGERATOR ELECTROLUX EI28BS56IS0 "Arrived on site and replaced motor for Electrolux icemaker, After replacement collected remaining balance. Spoke with MS. No water leaks from connections at time of service, job complete"
Al R.
DISHWASHER MAYTAG MDB4949SDM0 Arrived to inspect dishwasher power issues.Checked the junction box and the white wire was not connected with the wire nut.Reconnected the wire and tested unit in diagnostics mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Arthur B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Wesley P.
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site and found all operating safely with no burning. Advised customer on use and care. Unit very greasy. No repair necessary.
Chase S.
RANGE HOTPOINT UNKNOWN "Arrived on site and removed oven door and disassembled so that customer could clean glass. After cleaning, reassembled door and reinstalled. Also found right hinge bent but not affecting function. Showed customer.
Wesley P.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived onnsite and replaced overproducing icemaker. All else checks good.
Joseph C.
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site for “not draining” complaint. Inspected unit and found “lid lock” light on. Not able to open lid, to vacuum water out of unit. Found control to be dead. Ordering new control and lid lock. Unit will not be usable, until repairs have been facilitated. ; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244 (latch)"
Lou S.
OVEN WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven not heating. Upon further inspection, I turned the unit on Bake at 350 degrees and the Ignitor never came on. I removed and replaced the Ignitor and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Tyler B.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for unit with damaged panel and touch panel. Found panel dented and scratched. Replaced panel and control and tested good
Al R.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Arrived to inspect new refrigerator not cooling.Removed and replaced the start device to try and get the compressor running.Unit compressor started but no frost pattern ever appeared.Unit will need a compressor, uv drier, access valve, sealed system tech and 2 hours to complete.Office to reschedule with customer.Needs more work ; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 WPW10143759 (UV DRIER ) and 1 WPW10507886 (COMPRESSOR )"
Luis M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for cooling issue. Per customer no issues with freezer,checked temp in freezer reading 7° and slowly dropping,found unit warm in fresh food. Moisture build up around adapter behind icemaker housing,removed evaporator cover,ran test 4,all test in test 4 passed,frost forming on evaporator,prev diagnoses was wrong from prev tech. Found thermistor on upper loop on suction line, relocated thermistor to correct location on suction line. Diagnosed unit will need an adapter kit,main control and harness assembly. ordrng 1 W11087438 (HARNESS EVAP FAN) and 1 W11126056 (ADAPTER) and 1 WPW10675033 (CONTROL)"
Luis M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site for fresh food incased in ice. Defrosted evaporator found broken pin on fan motor harness unit will need new fan motor and harness installed new fan motor and harness powered unit on ran diagnostics checked air flow good. used 1 W11033168 (FAN MOTOR HARNESS) from stock
Kevin B.
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found no power showing on display, found power at terminal block is correct. Replaced control board and this had no effect, spoke with techline and found DC voltage to control panel is good. Green power light on control board returns when Disconnecting harness to control panel. Techline recommended leaving harness unplugged and replacing control panel. No water leaks detected at time of service; ordrng 1 W11378949 (CONTROL PANEL )"
Leonardo C.
COOKTOP JENN-AIR JED4430WB02 Arrived on site to test unit for burners turning on and off when set to lower or medium temp. Advised customer that is normal operation on these units. All burners and switches working as designed job complete.
Luis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ui issues. Found ui not inserted into housing correctly causing harness to disengage from control,installed ui correctly to housing tested ui unit working as designed."
Andy B.
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site for vent hood loud noise/ Takes too long to shut down. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Chase S.
WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived on site. Checked washer for not finishing spin cycle. Ran diagnostics and found error for inlet water. Found cold water barely fills. Removed hose and found debris in cold water valve screen. Cleared debris, tested washer through diagnostics and calibrated. All checks good. No water leaks present. Job complete"
Brandon C.
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit giving f24 error code, found faulty drain pump, also ordering control, pressure switch, hose, and need two techs for stacked unit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 TECHS) and 1 W10597311 (switch-wl) and 1 W10676317 (hose) and 1 W11334214 (CONTROL)"
Tyler B.
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit leaking. Found leaking from pump and motor, replaced pump and motor and tested good.
Kevin B.
DISHWASHER KITCHENAID KDTE104ESS arrived on site and found dishwasher is not draining, found catch valve is stuck and after clearing it is now working properly. No water leaks detected at time of service, job complete"
Arthur B.
WASHER WHIRLPOOL WFW8540FW1 "Arrived onsite to install new drain pump to front load washer from prior tech’s diagnosis. Removed and replaced drain pump, reassembled and tested. Unit now drains as designed. No further issues found. All water connections were dry at time of service."
Arthur B.
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onside to install customer provided LH RC door on French door refrigerator. Removed and replaced door. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Brandon C.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of noise issue when ice maker was making ice, found noise coming from ice maker, I replaced ice maker, unit tested good."
Arthur B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of upper spray arm broke off. Confirmed issue. Removed and replaced upper sprayarm. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Wesley P.
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit operating with motor short. Replaced motor. Now unit is operating as designed.
Wesley P.
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Inspected unit and gave customer instruct after finding all function to be normal. Frosting happens when door gets stuck open with bit of ice.
James C.
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site and tested operation. I found arcing around capacitor. Inspected connections and found terminal from transformer burned. Installed new mag, cap, diode and transformer. Tested operation and found unit working properly. Job complete"
Robert J.
DRYER WHIRLPOOL WED8500DC4 Arrived on job for complaints AF error code. During testing found that the error code stands for Air Flow error. Found that the vent in the house is clogged causing the issue. Instructed customer to have someone come out and clean the vent in the house and the issue will be resolved. Complete.
Dona W.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install ice cute. Removed old parts and replaced with new chute. Tested ice maker and water dispenser to ensure working properly. Everything tested good. No water leaks present.
Arthur B.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived onsite to install new sump n motor to dishwasher from my prior visit’s diagnosis. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Leonardo C.
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on site to test unit for fan not coming on. Test unit and found large scre coming from to hitting fan. Removed screw test unit and unit test good. Job complete.
Luis M.
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir,cont diagnostics all other test passed. Removed filter same issue weak flow,replaced water valve ran diagnostics same issue diagnosed weak water flow to unit,customer will need to get correct pressure to unit for proper water flow"
Joseph C.
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “unit dances across room, when spinning” complaint. Inspected unit and found shipping bolts to have never been removed. Removed shipping bolts. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Andy B.
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site for range burner not igniting. Tested and inspected unit and found front right burner not igniting. Found burner is getting gas and is sparking but will not ignite due to failed burner head and cap. Removed failed parts and replaced with new. Tested unit and found no improvement due to defects of new parts. Reordering parts. Office to schedule as burner head is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175169 (BURNER HEAD)s and 2 W11253659 (CAP)s
Paul R.
REFRIGERATOR GE TBX16SIYBLWH Arrived onsite for the refrigerator that’s getting to cold sometimes and dripping water into the refrigerator. I found the sealed system running and the RC at 31 degrees. I found the air tower in the FC completely blocked off on the left side with food product causing improper air flow in the unit and causing the dripping and ice build up in the RC. I removed the ice from the air inlet to the RC and the ice on the lower shelf. I moved the food product blocking the air tower in the FC and tested the unit. The system cycled off with the RC at 37 degrees. The unit is working as deigned. Call complete.
Dona W.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave that would intermittently not start due to the open door feedback. Inspected unit for faulty signs. Saw the interlock and switches needed to be replaced due to failing parts. Removed old parts and replaced with new. Tested all over again and everything worked properly.
Tyler B.
REFRIGERATOR GE GFE29HSDASS
Chase S.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site and checked refrigerator for no ice production. Inspected Rc evap cover and found no frost buildup. Inspected fill tube heater wires and they checked good. After the last repair the unit also stop dispensing water. Found that the auger motor is not running either. Pull the unit out and refit all electrical connections to control board. Routed water line to ensure that it does not get kicked when refrigerator is pushed back. After doing those things all dispenser functions return to normal. Ran ice box fan, icebox thermistor, icemaker fill and temperature checks. All test past but average temperatures were elevated in all sections over the past 10 hours. This may have been due to unit being inspected prior to running temperature checks. Advise customer to monitor product for proper temperature and to allow several hours before ice production begins"
Joseph C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “unit not cooling” complaint. Inspected unit and found no frost pattern on evaporator, while unit running. Found copious amounts of dust on condenser area. Was not able to clean condenser area, due to design. Recommend customer clean with air compressor supplied air and vacuum cleaner. Suspect system leak. Ordering new compressor, evaporator, access valve and drier. Requesting SEALED SYSTEM TECH and TWO HOUR CALL. Office to set return schedule, due to special request.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Arthur B.
OVEN KITCHENAID KODE500ESS02 Arrived onsite for customer complaint of UI on wall oven blanks out and shuts off. Tested unit and confirmed issue. Removed and replaced UI assembly and tested unit. Unit now works as designed No other issues found.
Al R.
DISHWASHER WHIRLPOOL WDF520PADM7
Arthur B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install new vent parts to dishwasher from prior visit’s diagnosis. Removed and replaced vent assembly and deflector. Reassembled and tested unit. No leaks found on new vent assembly. No other issues found. All water connections were dry attime of service.
Lou S.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "arrived on site to inspect refrigerator not level. Upon further inspection, I found that the right leveling leg was down but the left one was not and the mullion was not hitting the pivot block. I leveled/squared the unit and then adjusted the mullion to where it hits the pivot block and the door closes correctly. Tested the doors and all three closed properly. No water leaks observed during service, job completed."
Leonardo C.
RANGE KITCHENAID KSDB900ESS1 Arrived on site to test unit for f2e0 error code. Replaced panel test unit and unit test good. Heated oven to 350 job complete.
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and At this time there is no excessive noise from refrigerator while running. replaced inverter diagnosed by previous technician, after replacement ran test 4 and refrigerator is not making any excessive noise. If issue continues customer has a video that should be shown to LM for possible further diagnosis. No water leaks from connections at time of service, job complete"
Luis M.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for fresh food evaporator incased in ice,prev tech ordered cover,removed cover checked continuity on heater good,installed new cover,secured thermistor to suction line with a zip tie,reassembled unit,changed defrost setting to basic. If problem continues will need heater assembly."
James C.
DRYER MAYTAG MED5630HC0 "Arrived on site and installed new motor, housing, blower. Tested operation and found unit still vibrating and has a loud metal vibration sound to it. Used sound pads to attempt to identify and stop noise. Called tech line and spoke to Mike #7725808143. Tested without blower wheel and found that the vibration was not as bad and the noise has stopped. New blower wheel is defective and will need to reorder new; ordrng 1 WP697772 (wheel)"
Leonardo C.
OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to replaced board. Replaced board test unit and unit test good job complete
Brandon C.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit leaking, found ice maker fill hose was loose at water valve, I tightened hose connection, unit tested good."
Robert J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on job for complaints of food freezing in refrigerator. During testing found that the control board was causing the issue. Replaced control board and harness and unit tested good. Complete
Andy B.
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for range burner issues. Called tech line and spoke with Joel. (SR# 7725806474) Made aware of issues and what was done prior. As well as the fact that the gas company came out and what was stated by them, was told by customer that they said it was too high and was adjusted to normal but did not state WCP. Was instructed that we will need to test range with manometer. Will need to test WCP at burner orifice with the manometer attached and WCP with another burner turned on as well. WCP must be between 5 and 14. If WCP is outside of range gas company will need to come back out. We will need to let customer know WCP to forward to gas company and when gas company is done they will need to state WCP. Will need to order manometer. Office to schedule. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE )"
Lou S.
DISHWASHER WHIRLPOOL WDT720PADM1 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found on the left side of the unit where water had soaked into the cabinet. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I removed the toe plate and found water under the unit and could see where corrosion had built up around the diverter housing. Once the unit filled with water and the motor came on, the diverter began to leak (photos). I stopped testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. I also found that the upper rack stops were missing. Installed new stops and tested the upper rack and it stayed on the tracks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Lou S.
MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on for a quick 30 warm up. Immediately, I could hear the unit moaning and then could smell a metal burning smell. Removed the unit from the wall and removed the cover to find the capacitor shorted and burnt. I removed and replaced the magnetron, capacitor, & diode and retested and the unit operated as designed. I advised the customer of my findings and repairs. Once the unit was uninstalled, I found mold on the power cord and the cabinet shelf that the unit mounts to and the shelf was damaged on the right side where the mounting bolt is located (photos). I advised the customer of my findings and she requested to leave the unit uninstalled as the builder was coming by the home today and she would have them take a look. Unit left on countertop, job completed."
Dona W.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to repair the refrigerator for not cooling and not making ice. We removed the control, the UI sensor, the ice maker, and wire harness. Installed new parts and tested unit for proper operation. Everything checked out good. Refrigerator was Starting to cool and dispensed water. All water line areas were dry."
Leonardo C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for no power. Test unit and found bad board and panel. Replaced both parts test unit and unit test good job complete.
Robert J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to install parts ordered. Installed new damper motor and control board and unit tested fine and no leaks detected.
Luis M.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for moisture around ice door and watery ice. Ran diagnostics found weak air flow from ice box fan. Diagnosed unit will need a new ice box fan,main control and adapter kit; ordrng 1 W10862400 (CONTROL) and 1 WPW10635022 (ADAPTER )"
Brandon C.
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of lid not locking, found faulty lid switch, I replaced switch unit tested good."
Leonardo C.
RANGE WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high. Test unit and found bad burner head. Replaced burner head test unit and unit test good job complete.
Lou S.
OVEN WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they had their yearly inspection and the unit would not get above 280 degrees. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps. My temp at Bake 350 was 458 degrees. My next five readings averaged out to 352 degrees. I placed the unit in diagnostics and the temp reading there was 347. The customer advised that on occasion, their food would take a little longer to cook, but most of the time it’s right. I advised the customer to wait an additional 20 mins after preheat before they place their food in to cold to allow all the metal inside to heat up to give them a more balanced temp range. I checked the cooktop burners and all are operating as designed. No gas leaks detected during service, job completed."
Robert J.
WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of no drain. During diagnostics test found that the control board is working properly. Ordered parts. ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322901 (CONTROL)
Brandon C.
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for customer complaint of unit not powering on, found power supply issue, neutral was getting 120v ac to ground. Instructed customer to call electrician and call us back if there are any issues."
Paul R.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher that sticks out further than before. Ms stated her rug wouldn’t go under the to kick and flush up with the cabinet. I raised the toe kick. Call complete.
Leonardo C.
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not heating. Test units and found element turned off. Turned element back on test unit and unit test good job complete.
Robert J.
REFRIGERATOR GE GFD28GSLESS Arrived on job to install new door ordered. Installed new door and unit tested fine and no leaks detected. Complete
James C.
OVEN WHIRLPOOL WFG515S0EB1 Arrived on site and tested unit for proper oven temperature. Placed temp probe in center of oven and preheated to 350. I took down 3 temperature swings and found average temperature to be 360. Calibrated unit down 10 degrees. Unit tests good. Job complete
Tyler B.
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for unit stopping in middle of cycle. Ran diagnostics and found motor drive error, found motor humming in spin,clutch very hot. Unit will need new motor and clutch and possible control to complete repair safely ; ordrng 1 CNOTE (PART AUTHO) and 1 CNOTE (CANCEL LIST!) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10812423 (cntrl-elec)"
Tyler B.
DRYER WHIRLPOOL WED5000DW2 Arrived on site for unit with no heating. Found element shorted to shield . Replaced element and tested good.
Al R.
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived to inspect refrigerator leaking from underneath.Removed the back panel and noticed the inlet valve was leaking.Unit will need an inlet valve to complete the repair.Ordering the valve for return service call. ordrng 1 WPW10498990 (INLET VALVE )
Lou S.
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the unit takes too long to preheat and there are times when the display will show wrong temps and after they unplug the unit, it will work fine for a few days then go back to not heating. I tested temps and it appeared to be holding temps around 350 just fine, but it took more than 10 mins to preheat. Customer also advised that they smell gas while it’s in use. I checked the Ignitor and found it is warped ad the arc is not hitting the burner correctly. Due to the intermittent heatings, I removed and replaced the main control, sensor & Bake Ignitor. Retested t(e unit and it operated as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
Dona W.
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to inspect unit with water leaks. Noticed upon inspection that water dispenser seemed to catch water coming out of the line due to being slightly warped. The ice dispenser was also catching ice. Replaced ice door and tested operations. Everything seemed to work great. No water leaks present around water lines. All water connections dry.
Joseph C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “leaking” complaint. Inspected unit and found faulty inlet valve. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Brandon C.
DRYER MAYTAG MGDC465HW0 "Arrived on site for customer complaint of door not closing properly, I replaced catch and strike, unit tested good."
Andy B.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven with display issues. Tested and inspected unit and found failed console. Removed failed part and replaced with new. Tested unit and touch screen on new console is unresponsive. Reordering part.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11351998 (CONSOLE )
Paul R.
DRYER WHIRLPOOL WED560LHW1 Arrived onsite for the dryer making noise. I adjusted the vent and the feet. I tested the unit again and found the vent housing lower bracket loose. I bent the bracket to make it fit tight and tested the unit. The unit sound normal and is working as designed. Nobody was around to sign the ticket. Call complete.
Paul R.
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the base, left side panel, and the control panel. I tested the unit and it sounds normal and is working as designed. Nobody was available to sign the ticket. Call complete."
Paul R.
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the bent base, side panels, and pads. I tested the unit and it sounds normal and is working as designed. Call complete."
Wesley P.
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and found panel display partially out. Will need 2 men to repair. Other functions are operating properly. Advised customer on use. Will return with parts and second man. ; ordrng 1 2NDMAN
Dona W.
WASHER LG WM2233HW "Arrived on site for washer stopping at 37 minutes and not advancing, found drain motor impellers not spinning properly. Replaced drain pump and verified operations all checked good. All water connections are dry.
Tyler B.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for door replacement due to bad sealing, replaced door and nameplate door now seals properly on all ends . No leaks on site, rails tested good."
Lou S.
REFRIGERATOR WHIRLPOOL GS6NBEXRB02 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the FC=69 degrees & RC=84. Checked the compressor and it was scorching hot and all fans were operating. I advised the customer of my findings and leet them know it would need a sealed system repair. No water leaks observed during service, job completed."
Lou S.
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer smelling like smoke. Upon further inspection, the customer advised that the unit has a black spot on the vent in the upper left corner inside and there was condensation inside the drum. I opened the door and pressed the door switch closed and turned the unit on. I could see the element illuminating in the upper left corner vent and the unit was heating. Using my vent test kit, I placed the test kit in the upper right vent and placed the unit on Air Fluff and tested the unit. It failed twice. I removed the vent tube from the unit and tested again and this time the test kit fell off the vent and the unit passed. Even though this unit is new as is the home, I advised the customer that the vent going up to the roof would need to be checked for an6 debris inside due to the unit not getting good airflow. I checked the element, cutoffs, thermostat and fuse and all checked good. I advised the customer that due to the poor air flow ci
Arthur B.
DRYER MAYTAG MEDB765FW0 Arrived on site for customer complaint of dryer getting error code F4E1. Checked voltage at the house and found wiring incorrect. Advise customer to have wiring checked by electrician. No other issues found.
Kevin B.
WASHER MAYTAG MVWC565FW1 "Arrived on site and found drain pump is noisy, replaced pump and it is now draining properly. No water leaks detected at time of service, job complete. See sticky notes for more information."
Wesley P.
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on site To answer customer questions and found unit operating as designed. Increased thickness per customer preference. All checks good. Unit is now operating as properly.
Al R.
WASHER GE GTW335ASN0WW Arrived to inspect washer issues.Plugged the unit in and unit ran diagnostics test mode as designed with no error codes.Unit certified for resale.Job complete
Clif L.
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to replace pump for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to collect remaining balance of 224.68+tax from card on file.
Tyler B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for unit making noise, found noise from diffuser. Replaced diffuser and tested good"
Paul R.
WASHER WHIRLPOOL WTW8040DW1 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control and calibrated the unit. I ran service test 51 and all test passed. Call complete.
Arthur B.
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived onsite for customer complaint or freestanding range oven door seal falling off. Confirmed issue. Removed and replaced oven door seal, reassembled. Found seal sits well to liner. No other issues found."
Luis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise complaint and no ice. Found noise coming from icemaker,icemaker constantly running through a harvest cycle,diagnosed faulty icemaker. Installed a new icemaker ran through a cycle water filled icemaker and noise no longer present"
Leonardo C.
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to test unit for unit not heating. Test unit and found code on board. Reset code test unit and unit heating correctly at this time. Job complete will need to collect trip charge. Susan will try to get a hold of owner to get cc.
Clif L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site to replace previously ordered parts. Installed new dispenser motor and found no other failures at this time. All is working properly at this time. No leaks were found at time of service.
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for not draining. Test unit and found plug still on garbage disposal. Removed plug test unit an dunit draining correctly job complete.
Arthur B.
WASHER WHIRLPOOL MVWB850YG1 Arrived to install new control and assembly from prior tech’s diagnosis. Removed and replaced control and UI console assembly. Reassembled and tested unit. Unit now works as designed. Collected per quote of CS. All water connections were dry at time of service.
Joseph C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer rescheduled.; saved tckt
Kevin B.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site and found middle door handle is loose on the right hand side, completely removed handle and reinstalled it and it is now secure and operating properly. No water leaks from connections at time of service, job complete"
Al R.
WASHER LG WM3670HWA Customers friend answered the door and advised he was there at the residence because customer had to go out of town for an emergency.He called customer and customer no longer needed the repair.I did not enter the residence or collect any money.Job complete
Leonardo C.
DISHWASHER WHIRLPOOL WDF111PABB4 "Arrived on site to test unit for unit not drying or washing and dispenser door missing. Test unit and found bad sump and motor bad heater and bad dispenser. Will need to call customer To see if he want to proceed. Spoke with Susan and she will try to get a ho,d of customer. ; saved tckt"
James C.
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site and tested operation. I found that the hood light is constantly receiving 120v and light stays on. I found that the holder has discoloring and control relay stuck. Installed new holder and control. Tested operation and found unit working properly. Job complete
Wesley P.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site and replaced freezer door and heat treated seal. all checks good. Unit is now operating as designed.
Leonardo C.
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
Tyler B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for unit not making ice. Ran diagnostics and found e5 error and also found ice maker not filling due to bad valve. Replaced valve and ice maker and tested good
Clif L.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site to replace main control and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Arthur B.
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived onsite for customer complaint of ice machine leaking water from bottom. Found drain pump shorted out and leaking water. Unit will need new external drain pump. OF to R/S once authorization is given. All water and ice removed to prevent further leaking at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10825875 (pump)
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Vacuumed system to clear test for leaks. Charged system with 5.25 oz 134a and tested for proper cooling. Unit tests good. Job complete"
Scott M.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site. Replaced freezer door and nameplate. Job complete
Thomas L.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace harness for crisper user interface. The customer informed me that he still has icing in the freezer and cannot use the shelves. The upper freezer shelf would not roll out. My coworker and I had to force the bracket to allow the shelf to pull forward and then back. We need to order brackets for the upper shelf in the freezer because they were damaged by the icing. Both sections of the unit will have to be empty for the repairs. We will do both repairs on the same visit. No water leaks were observed.; ordrng 1 COSTAPPROVALNEEDED and 1 W11131390 (bracket) and 1 W11161915 (BRACKET)
James C.
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and tested operation. I found freezer at 0 degrees and fresh food at 40. Customer stated the dispenser would not always dispense when pushing paddle but would later dispense after walking away. I found water staining around deli control and inspected. I found delicious control wet and water standing in cavity. Dried water but will need to order new deli control. Installed new ice maker and fill tube heater. Tested ice maker and found to be working properly. I also found ui lights beginning to dim as well and will require ui replacement. ; ordrng 1 AUTHO (AUTHO) and 1 W11036562 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer running nonstop. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Scott M.
WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Found washer completely unresponsive. Control lock was on but it would not come out of it. Cycled power and no change. Replaced faulty control panel. Tested washer and all console buttons multiple times. All checks good. Job complete
Luis M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Arrived on site for popping noise from refrigerant entering evaporator. Installed sound damping pads per tech support powered unit on watched evaporator frost no odd noise from evaporator
Paul R.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for the refrigerator with the RC freezing. Mr stated the resolved the freezing issue but the unit is not making ice. I found the FC at 14 degrees. I found the condenser coil packed with dust and hair. I cleaned the coil and the temp immediately started dropping. I heard the icemaker fill valve turn on but no water was flowing. I found the fill tube frozen. I defrosted the fill tube and tested the unit. The unit worked as designed and the fill tube had no water dripping after it cycled. I suspect the valve had gotten something in it causing it to weep which started the customers whole issue. This could had frozen the dampener open but the dampener is working correctly now. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Scott M.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site. Found doors received were damaged. Will need to reorder both doors., ordrng LW10638683 / DOOR and LW10638684 / DOOR (by CS)"
Paul R.
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite for the dishwasher that makes noise during operation. I checked stored error codes and found an F8E1 error. I found a piece of plastics in the drain pump causing the issue. I removed the plastic and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Al R.
WASHER WHIRLPOOL WFW6620HC0 Arrived to install previously ordered part.AB and I removed and replaced the dispenser drawer assembly and lifted the front legs and unit tested as designed with no leaks.Customer washed a 20 minute load and unit did not leak.All water lines were dry at the time of service.Job complete
Lou S.
DISHWASHER MAYTAG MDB8959AWS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I opened the unit door and found a large amount of detergent/rinse aid debris built up inside the unit. I placed the unit in diagnostics and tested and the unit operated intermittently and when I opened the door to inspect, I found a large amount of suds and the dispenser leaking rinse aid. I placed my multimeter on the black wire and checked amps reading and found the unit element not operating a full potential dropping to zero amps. I advised the customer of my findings and advised i would be ordering several parts and would need to get authorization from their warranty. I am ordering both spray arms and the upper spinner, feed tube and lower manifold, the upper rack spray arm manifold (no longer available), dispenser, lower spray arm tube seal, and door gasket. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST. Will return with the sump/motor assembl
Robert J.
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job to install new door. Installed new oven door and nameplate. Tested good. No leaks detected.
Lou S.
OVEN WHIRLPOOL WOS72EC0HV01 "arrived on site to install previously diagnosed and ordered part. Due to the control display showing lines and the unit not operating properly, I removed and replaced the UI console and tested. Unit operated as designed. Job completed"
Kevin B.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site and replaced water fill tube, after replacement ran test 97 and icemaker filled properly. No water leaks from connections at time of service, job complete"
Robert J.
OVEN WHIRLPOOL WFC150M0EB3 Arrived on job for complaints of no oven heat top working normal. Found the k5 relay not working. Replaced control and test.
Arthur B.
DRYER MAYTAG MED6630HC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Advised customer of findings and wants to have unit exchanged thru point of sale. No further work performed.
Wesley P.
MICROWAVE WHIRLPOOL WMH53520CS Replaced switches and interlocks. All checks good. Charged in full.
Tyler B.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit overheating. Found sensor error in error codes. Replaced sensor and tested good
Clif L.
COOKTOP WHIRLPOOL WFE525S0HS1 Arrived on site today notice a cooktop that has a cracked glass assembly. Found cooktop cracked over right front burner. Replaced glass assembly and tested unit. Found all is functioning properly at this time.
Paul R.
DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived onsite for the dishwasher not cleaning the dishes good. I found the dispenser not opening correctly with voltage to the solenoid. I replaced the dispenser and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Lou S.
REFRIGERATOR MAYTAG MSF25C2EXW00 "arrived on site to install previously diagnosed and ordered parts. Previous technician ordered the bracket, ice door kit and dispenser arm. When I began to remove the parts from the unit, I found that only the bracket is needed. I found where the switch mount was broken and not engaging with the dispenser arm; therefore, not dispensing any ice. I advised the customer of my findings and removed and replaced the bracket and tested the unit. Unit operated as designed and dispensed ice with no failures. No water leaks observed during service, job completed."
James C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested operation. I found signal wire from control to inverter not secured properly causing compressor not to run properly. Secured connection and tested operation. Compressor now running properly and unit cooling. Job complete
Thomas L.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for no cold water dispensing during wash cycle. Tested unit and found no water cold water coming into unit. Open control panel to find loose common wire at cold water inlet solenoid. Corrected wiring issue and unit now operates properly with no water leaks.
Robert J.
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of washer leaking. During testing found that the dispenser housing was leaking. Replaced dispenser housing with new and washer tested fine and no leaks detected. Complete.
Al R.
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to inspect ice bracket damage.Confirmed the complaint and quoted the customer.Customer ok’d the repair.Removed and replaced the ice door kit.Reassembled and unit now operates as designed.All water lines were dry at the time of service..Job complete
Joseph C.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “no cooling in fresh foods area” complaint. Inspected unit and found thermistor to be corroded. Per TSP #W10875533A, ordered service kit p/n W10902214. Return for repairs on 09/11. Unit is unplugged and no water is connected. Customer needs to supply occupancy data, before repairs have been started.; ordrng 1 W10902214 (thermistor)"
Tyler B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit not washing. Started unit and found unit not pumping, replaced pump and motor and tested good. No leaks on site"
Paul R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with the RC compartment not getting cool. I found the RC evaporator frosted up. I cleared the ice and found the evaporator thermistor very loose. I changed the fan and harness, taped and tie wrapped the thermistor. I found no other air leaks that could have caused the issue. I found voltage to the auger motor but the motor not responding. I replaced the auger motor and tested the unit. The unit is working as designed. Call complete."
Clif L.
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting due to failed control board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to thaw unit manually and has signed defrost waiver.
Robert J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer evaporator frozen. Customer will defrost before repairs. Also found Ishtar side bracket damaged. ; ordrng 1 W10625070 (BRACKET )
Robert J.
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on job for complaints of ice machine not making ice. Ran diagnostics and functions are working properly. Compressor came on but not cooling. Seal system issue. Ordered parts. ; ordrng 1 CNOTE (SS TECH NEEDED) and 1 WPW10605286 (compressor) and 1 w10843121 (drier-tube)
Leonardo C.
MICROWAVE AMANA AMV2307PFS2 Arrived on site to test unit for fan making loud noise. Test unit and found screw to long hitting fan. Removed screw and installed smaller screw test unit and unit test good job complete.
Thomas L.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for no ice condition. Cycled icemaker but no water entered. Found that the water was turned off. Turn the water on and operations are normal now with no water leaks.
Clif L.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site to replace door rails for refrigerator. Replaced left and right rails and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Luis M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for new ice and cooling issue in fresh food. Found evaporator incased in ice. Thermistor has been installed to correct location with foil tape and cover has been replaced with 4 screws to secure cover. Called tech support due to issue,per tech support ran through service pointer all checked with service pointer per tech support unrepairable out of manufacture warranty SR#7725791559"
Paul R.
DRYER AMANA NED4655EW1 Arrived onsite for the dryer with a no heat condition. I found the unit loosing L2 between the terminal block and the timer which means there is a break in the harness and it will need to be replaced. Ordering C-Notes & WPW10450286 HARNS-WIRE. RS for Thu 9/12. Use authorization ALTCQ00DPL1.; ordrng 1 C-NOTES (CUSTOMER HAS TO HAVE THE LAST CALL TIME FRAME. HE WILL NOT GET HOME UNTIL 4:30PM FROM WORK.) and 1 WPW10450286 (HARNS-WIRE)
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on job to replace door switch in freezer. Switch glue in place from foam only half of the switch came out. Rest of switch still in the liner unable to remove other half do to excessive foam glue around it. Contact Whirlpool and was advised to take pictures. 7725796601. ; saved tckt
Luis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no ice. Ran diagnostics found freezer thermistor reading open,ice box thermistor reading 30° diagnosed unit will need thermistor harness; ordrng 1 W11204566 (HARNESS)"
Al R.
RANGE WHIRLPOOL WFC150M0EB3 "Arrived to inspect range not heating.Checked voltage at the outlet, confirmed the terminal block was not damaged.Removed and replaced the harness, fuse, sensor and control.Reassembled and unit began heating and actually got to desires preset temperature of 450 after repair.Job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Right on site and replaced control board and harness diagnosed, no water leaks from connections at time of service, job complete"
Paul R.
OVEN KITCHENAID KOST100ESS03 Arrived onsite for the oven that is getting voltage but nothing is turning on. I found the correct voltage to the UI but it was dead. I replaced the UI and the unit works as designed. Call complete.
Andy B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator no operations. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Kevin B.
REFRIGERATOR WHIRLPOOL ASD2522WRB03 "Arrived on site and found frost pattern is good Evaporator fan is running correctly, and there is no excessive frost on evaporator, customer complaint is refrigerator intermittently not cooling as well as it should, ice cream is soft etc. Spoke with LM and sent a picture of frost pattern and decided to replace defrost controller. No water leaks from connections at time of service, Job complete"
Wesley P.
WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found console partially unresponsive. Ordering console and replacing console and control together. ; ordrng 1 W11130341 (CONSOLE)
Paul R.
RANGE ELECTROLUX EW30IF60ISA Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the receivers. The door is closing much better but the hinges the customer replaced act a little weak or could possibly be the wrong hinge because the door will almost free fall open. Mr looked up the part number that he ordered and it was 316581000 which should be correct. I told mr I would try to see if there was a different hinge available for the unit. I did show him where the right hinge was not acting correctly and he stated he would change it out.
Thomas L.
MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site for no heat condition and electrical smell condition. Open unit to find a failed/shorted diode. Replaced and tested. Unit works properly.
Joseph C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “uneven closing of fresh foods door” complaint. Per my previous diagnosis, removed and replaced hinge, shim and thimble. Added shims to right side of unit. Unit is now performing as designed. No leaks detected, at time of service."
Lou S.
REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "arrived on site to install previously diagnosed and ordered parts. Previous tech diagnosed and ordered the ice dispenser door kit and water dispenser water tubing. I found that when water is dispensed, the quick connect leaks water at the front of the part due to the tubing being worn and not creating a cold seal in the quick connect. Using some tubing from my service van, I replaced the tubing and tested and the water dispensed as designed. I removed and replaced the ice dispenser door kit and tested and it operated as designed. I contacted the customer and advised of my findings and repairs and advised that the water tubing was not needed No water leaks observed at the end of service, job completed."
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not dispensing water or ice, found door switch functioning as designed allowing water to dispense and ice. But noticed inside of left door is badly defected do bad warpage took pics, inner panel is so warped it barley hits door switch, unit will need new left door to complete repair Customer is getting access to correct dop was supposed to supply by end of day but did not receive. ordrng 1 CNOTE (OFFICE RS / PART AUTHO ) and 1 CNOTE (NEXT DAY CONTACT ) and 1 W11104477 (dor-fip)"
Robert J.
WASHER MAYTAG MVWB950YG1 Arrived on job for complaints of noise coming from washer. During testing found that the bearing is no good causing the noise.
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit not coming on. Found unit getting correct power and fuse was good. Replaced control board test unit and unit test good job complete.
Chase S.
DRYER WHIRLPOOL CSP2970HQ0 Arrived on site. Checked dryer for no operation. Lowe dryer is working properly. Upper dryer has display but won’t run. Fuse and thermostats check good. Verified voltage at terminal block and found 22 vac at L1. Informed maintenance that there is an electrical supply issue. Office to charge service fee to cc on file. Job complete
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water leaking. Found drain frozen over,removed ice build up in drain checked water flow slowly barley draining causing drain to freeze. Removed drain tube from compressor compartment found screw in drain tube,removed screw reinstalled drain tube checked water flow through drain good. AUTHO WLX1PLXEPL1"
Andy B.
DRYER MAYTAG MDE5500AYQ And on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Found some lent buildup and removed. Tested unit and all operations are normal. No other repairs are needed at this time.
Arthur B.
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived onsite for customer complaint of dishwasher not draining and not washing properly. Tested unit and found bottom wash arm not moving and check valve in hose not opening all the way. Also found silverware rack brittle as well. Ordering rack, sump and motor assembly. OF to R/S once AUTHO is given. All water connections were dry at of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WPW10455260 (pump&motor) and 1 WPW10473836 (basket-war)"