Near Austin, TX 78705
Luis
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Arrived on site for no cool. Powered unit on compressor powered on no frost formation on evaporator,pierced low side pressure reading -20,during drier removal excessive amount of oil in drier. Removed compressor,flushed lines,oil in lines,replaced compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure reading -20 high side @ 100. Found oil in drier,installed another drier same issue called tech support per tech support being sent to product reviewused 1 W10836706 (EVAPORATOR ), and 1 WPW10143759 (DRIER UV) from stock"
Near McGregor, TX 76657
Jonathan
Job Details: 09/29/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for a washer that’s making a screeching sound as it fills. Inspected unit and work area. Place unit and service diagnostics and found no stored error codes. Placed unit in an auto testing unit ran as designed. Customer advised it was happening as it was spinning. Play Stena and a high-speed spin and unit rain has designed with no abnormal sounds. Customer advised that maybe it needed some weight in the unit so we added several towels and placed it in a normal cycle and let it fill. Unit ran is designed and got to agitation and had no problems. Placed unit back into a rinse and spin and unit filled and spun and agitated with no issue. Placed unit in a high speed spin and had no issues. Customer advised that they will take a video of the sound the next time and will send it in with the complaint. Unit is working as designed and could not replicate issues. Call complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 09/29/2020
WASHER WHIRLPOOL MHW5100DW0 "Arrived onsite for washer not spinning as normal. Upon arrival found small voltage issue with bottom outlet see so quick pic, removed unit top found ACU out of place and damaged as well as found wiring damaged. Also found bearing with small damage looked up , for the meantime I zip tied ACU into proper position, so customer could use lightly in the meantime.
Near San Marcos, TX 78666
Andrew
Job Details: 09/29/2020
WASHER WHIRLPOOL WETLV27HW1 Arrived on site to test unit for water not shutting off. Found control panel not responding with cycle select switch. Electric control is stuck and unable to put into diagnostics. Needing electric control to fix issue.; ordrng 1 W11367652 (ELECTRIC CONTROL)
Near Spicewood, TX 78669
Kevin
Job Details: 09/29/2020
VENTHOOD WHIRLPOOL UVL6036JSS0 "Arrived on site and inspected vent hood on both light settings. Did not see any flickering and sent videos on both settings to MS and DW. Vent hood is operating as intended, job complete"
Near Kyle, TX 78640
Andrew
Job Details: 09/29/2020
RANGE WHIRLPOOL WFC150M0JB0 "Arrived on site to test unit for damaged control panel. Found dent on both left and right corners, took pictures. Replaced panel, tested unit, unit works good. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 09/29/2020
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site to inspect ice machine for not operating correctly, upon inspection found the fill valve not opening correctly, ordering valve and cleaner due to buildup, customer should buy filter to prevent further buildup. Office to reschedule ; ordrng 1 CLEANER (CLEANER) and 1 W10870921 (VALVE)"
Near Granite Shoals, TX 78654
James
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site and tested operation. Found issue is frost building on food in freezer. Found rails dragging and making the door hard to close. Unit will need new rails to repair. ; ordrng 2 W11265130 (slide)s
Near Austin, TX 78759
David
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on install freezer door to resolve broken harness issue. Installed new door and retested. No longer any icemaker issues. Call complete.
Near Georgetown, TX 78628
Tyler
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for refrigerator not cooling properly. Upon arrival I found unit had lights that would turn on and both ui panels were functioning. The outlet behind unit had a steady 120v supply. Underneath units cabinet in back I found that the compressor never did turn on. The Orion board had stopped sending power to the compressor. Board went bad due to internally sealed system issue. Unit will need sealed system repair and Orion board assembly. Parts and labor covered under sealed system warranty. Office to reschedule due for 2hr, ss tech, and psp parts. Need oil less gauges and equipment. ; ordrng 1 UNKNOWN (OIL LESS GAUGES/EQUIPMENT) and 1 UNKNOWN (2HR/SS TECH) and 1 W10865322 (evaporator) and 1 W10913906 (coupler) and 1 W11025999 (compressor (OIL LESS)) and 1 W11035643 (evaporator) and 1 W11109499 (drier-tube)"
Near Austin, TX 78746
David
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KURS24LSBS03 "Arrived on site to diagnose refrigerator leaking water. Found the evaporator completely iced over, with moisture coming from times in the fridge dripping condensation due to rising temps. Found bimetal stuck open. Replaced bimetal and defrosted unit. All is working as designed at this time.
Near Hewitt, TX 76643
Jonathan
Job Details: 09/29/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site for a washing machine that is leaking. Inspected unit and work area. Customer advised that the unit appears to be leaking oil underneath the unit. Lifted unit and found black oil leaking all over cover and motor.
Near San Marcos, TX 78666
Andrew
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to replace deflector and vent from previous diagnosis. Replaced deflector and vent. Tested unit, unit works good. No leaks detected. Job complete."
Near Round Rock, TX 78665
Cliff
Job Details: 09/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site today notes in oven that is not always responding to controls and not making any sound. Found failed control panel. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78744
Richard
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH53520CS Arrived onsite for the microwave continues to run when door is closed. During testing found that the upper interlock was stuck in the on position. Adjusted interlock switch and spring and microwave tested good. Complete
Near Austin, TX 78704
Jacob
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived onsite for unit not cooling. Looked at unit. Found that compressor is running hot. Called Techline suggested that evaporator and lock ring to be replaced along with possibly replacing with a new compressor. Got SR#7728917259. Office to reschedule ; ordrng 1 W11107829 (DRIER ) and 1 W11368877 (EVAPORATOR ) and 1 W11370574 (COMPRESSOR )
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator FC light keeps going out. Inspected unit and work. Performed diagnostics mode and tested FC door switch and found resistance not closing. Found when door is opening that fan will cut off and on. Removed shorted door switch and installed new (TS). Tested door and switch operation. Found fan staying off when door is opened and running when door door switch is in closed position. All tested good, no water leaks detected."
Near Buda, TX 78610
Jacob
Job Details: 09/29/2020
WASHER MAYTAG MVWX655DW0 "Arrived onsite for unit not spinning properly when got into to spend mode. Put unit in diagnostics. Got F7E7 in able to reach target rpm, F0E5 off balance load detection. Found that tub basket is out of alignment and gear case will need to be replaced as well. Let customer know of calling Maytag to get basket order straight from manufacture.
Near Lakeway, TX 78734
Brandon
Job Details: 09/29/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site to replace dispenser, after replacing, tested on quick wash cycle, unit tested good."
Near Austin, TX 78751
Matthew
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite to replace previously diagnosed parts. Added two washers to freezer door hinge. Saw immediate improvement on door closing. Did notice a slight popping sound when the door was closing. Added hinge grease to the washers and the sound went away. Job complete.
Near Kyle, TX 78640
Andrew
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB02
Near Kyle, TX 78640
Andrew
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB02
Near Austin, TX 78746
Luis
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KSSS42DWW02 "Arrived on site for loud noise. Removed compressor cover noise from compressor compartment. Diagnosed condenser fan running weak and causing loud noise
Near Kyle, TX 78640
Richard
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found that the ice maker was not working properly. Replaced ice maker and it tested good and filled with water. Complete
Near Manor, TX 78653
Andy
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived on site for refrigerator door rust. Arrived on site and could not see any rust spots No water leaks present at time of service.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 1 W10252111 (SS CLEANER)"
Near Austin, TX 78702
Jacob
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived onsite to replace parts. Replaced ice maker only. The motor evaporator fan was working when unit was powered back on. Let tenant know to allow 6-8 hrs for unit to get to temperature. No leaks at this time. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to inspect Icemaker for spraying water. Upon inspection found the icemaker back in wrong position, replaced icemaker and tested for issue. No issues found. Complete"
Near Austin, TX 78749
Kevin
Job Details: 09/29/2020
DISHWASHER MAYTAG MDB8959SKB0 "Arrived on site and set unit to wash, drain pump is working properly, dishwasher filled with water but spin arms are not moving, set washer into a diagnostic cycle and all lights turn on but nothing else happens. Spoke with tech line they recommended replacing wash motor assembly and control board again. 7728482336; ordrng 1 W11410070 (CONTROL ) and 1 W11416363 (WASH MOTOR )"
Near Lago Vista, TX 78645
Lou
Job Details: 09/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven light cover broken. Upon further inspection, I found the light glass cover broken. I removed the remaining pieces from the socket and installed a new cover. Tested the unit and it is operating as designed. Job completed."
Near Austin, TX 78738
Kevin
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRSF505ESS "Arrived on site and found customer has defrosted refrigerator, replaced thermistors, user interface and main control board. Confirmed scroll fan is running properly. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator not on but UI is on. Upon further inspection, the customer advised that the unit UI was on, but none of the interior lights were on and the ice dispenser would not dispense ice. I placed the unit in diagnostics and tested and the unit is operating as designed. I checked the pantry control and it was good and no liquid in the cavity/reservoir of the left pantry door. I removed the ice chute plate and found the dispenser motor badly rusted. I am ordering the dispenser motor and shaft (old shaft ceased in motor) No water leaks observed during service.; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)"
Near Georgetown, TX 78633
Tyler
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site for microwave turning on by itself. Upon arrival customer stated that unit had had worked since it’s initial failure of turning on randomly. I tested units heating functionality and unit was working as designed but that the board world occasionally clear it’s time display on its own. Will. Unit will need a new main control. ; ordrng 1 W10892389 (cntrl-elec)"
Near New Braunfels, TX 78132
Noah D
Job Details: 09/29/2020
DRYER WHIRLPOOL WED5620HW0 "Arrived on site to inspect dryer for not heating, upon inspection found the sensor and element tested good, checked control and found a voltage issue, replaced control and tested. Heat returned. Complete"
Near The Hills, TX 78738
Brandon
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to replace ice guide and bracket, after replacing, unit tested good."
Near Austin, TX 78748
Richard
Job Details: 09/29/2020
DRYER AMANA NED5800HW0 Arrived onsite for the dryer staining clothes. During testing found that the dryer is working fine and found no evidence of the dryer staining the clothes.
Near Florence, TX 76527
Tyler
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for dishwasher that needed a previously diagnosed sump assembly. After installing needed part I retested the unit to verify that there were no leaks or other problems. Unit was able to fill agitate and drain with no further problems. Eu it working as designed. Call complete
Near Round Rock, TX 78665
Cliff
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave with a vent not working. Found loose wire on blower. Repaired wiring and tested unit. Found all is functioning properly at this time.
Near Rollingwood, TX 78746
Luis
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site for loud noise,icemaker issue and ripped seal. Found both gasket on fresh food door damaged,loud noise from damper,and defective icemaker. Replaced damper control and icemaker. Will order gaskets to complete repair; ordrng 2 W10830046 (FRESH FOOD GASKET)s"
Near Bastrop, TX 78602
Andy
Job Details: 09/29/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site for range cooktop and control panel damaged. Inspected unit and found damaged cooktop and panel. Removed damaged parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 09/29/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site and inspected oven and found thermal fuse has failed, after replacing thermal fuse set oven to preheat and it is operating normally, took one picture of it heating. job complete."
Near Austin, TX 78744
Kevin
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and did not find any saved error codes. Found a load in washer and inspected it and found it is mixed and has been wrapped around the agitator/loaded the old way. Showed homeowner The correct way of loading dishwasher to prevent unbalanced loads. Ran a calibration cycle and washer is operating as intended, job complete"
Near Georgetown, TX 78633
Jonathan
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for refrigerator not dispensing water or making ice. Performed diagnostics and tested eater dispenser. Found off brand water filter in unit and was not able to remove as designed to. Disconnected water filter housing and tested water dispenser. Performed diagnostics mode and cycled ice maker and found ice maker rotating. Will need to replace filter housing and filter to continue ice maker testing.Removed failed filter housing and filter. Installed new filter and housing. Flushed water through dispenser until all air and water was coming out clear. Cycled ice maker and checked fill. All tested good, no water leaks detected.
Near Leander, TX 78641
Jonathan
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to install previous diagnosed part with 2nd tech. Removed damaged drain pan and installed new. Assembled unit and tested defrost operation l all tested good, no water leaks detected."
Near Lakeway, TX 78734
Brandon
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit freezing in fresh food section, I found faulty controls, I replaced UI control and main control, unit tested good."
Near Austin, TX 78741
Richard
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Arrived onsite for the refrigerator tripping breaker. Ran diagnostics and found no issues with the refrigerator. All functions tested good. Found that the refrigerator is hooked up to a gfci breaker advised maintenance to change out breaker with a new one. Found no issues at this time. Complete
Near Austin, TX 78732
David
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for complaint of icemaker not producing. Tested icemaker and could not get it to cycle. Checked voltages and found no voltage at IM / optics. Found harness in door had broken wires,and we tried to repair previously. Harness is not holding up and will need a new door to resolve. Advised customer to contact whirlpool for assistance with ordering new door. Call complete."
Near Canyon Lake, TX 78132
Noah D
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site to inspect washer for not working correctly, upon inspection found the cycle times out of range, sensor ranges were off, replaced control and found no issues. Complete"
Near Austin, TX 78704
Jacob
Job Details: 09/29/2020
OVEN WHIRLPOOL WFG770H0FZ0 "Arrived onsite for knobs getting hot to handle. Unit was In use. But looked at knobs and door gasket to be sure the gasket had no damage. Door was closing as it should. Not issues with knobs. Called Techline. Techline also agreed that unit has issues sent me to safety techline, got Sr#7728915997. Spoke with safety Techline.
Near Austin, TX 78737
Luis
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for a defective mullion. Replaced mullion assembly,tested door operation good.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer not draining. Could not get control to enter diagnostics. Control is faulty. Replaced control and calibrated the washer. Checked for leaks, none detected. Job complete."
Near Austin, TX 78745
Richard
Job Details: 09/29/2020
DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer has a burning smell. During testing found that the dryer is working properly. The smell that was coming from the dryer was a normal heating element smell. Took the back panel off and inspected heating element and all other components. Everything looked good and it was clean . Dryer is working good and the smell the customer is experiencing is normal.
Near New Braunfels, TX 78132
Noah D
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect microwave for not heating due to error code, upon inspection found the error code for a bad transformer
Near Austin, TX 78738
Brandon
Job Details: 09/29/2020
OVEN KITCHENAID KEBS109ESF00 "Arrived on site for customer complaint of oven not heating properly, found unit was in range, showed customer how to calibrate. Unit tested good
Near Austin, TX 78738
Luis
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for no cool in fresh food. Removed deli drawer found evaporator incased in ice. Diagnosed a defective defrost thermistor,defrosted evaporator,replaced thermistor,secured thermistor to correct location on suction line,replaced fan assembly. Reassembled unit ran diagnostics good air flow,changed defrost setting to basic.
Near Round Rock, TX 78664
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "(JM) (Justin Morrison) Arrived on site for the refrigerator to replace previously diagnosed parts. Replace the refrigerator door, and upon removing the plastic found two scratches at the top of the door. Ordering another door and nameplate . Office to RS. ; ordrng 1 LW10912374 (dor-fip) and 1 W11223753 (nameplate)"
Near Austin, TX 78723
Matthew
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVS02 "Arrived onsite for loos ice door flap. Replaced flap. Customer mentioned low ice production so I inspected unit. A
Near Austin, TX 78705
Jacob
Job Details: 09/29/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit shaking during use. Looked at unit. Found that 2 bolts that connected to the tub were not removed upon installation. Removed bolts. Took pic of bolts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78751
Matthew
Job Details: 09/29/2020
RANGE WHIRLPOOL KFGG500ESS2 "Arrived onsite for oven not reaching temperature. Tested unit actual temperature and display temperature. Heated to 350, recorded high temp of 367and low of 333. Average of multiple temps came to be 352. Unit is heating as designed. Job complete."
Near Austin, TX 78728
David S
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTE704DBL0 Arrived on site for top rack tracks being broken. I inspected the unit and work area. I found the left side track broken and coming off. I inspected the brackets for the rack itself and they looked good. I quoted customer for both the left and right side track. ; ordrng 1 W11259785 (track LEFT ) and 1 W11259786 (track RIGHT)
Near Austin, TX 78730
David
Job Details: 09/29/2020
OVEN WHIRLPOOL KEBS109BSS "Arrived on site to diagnose oven that was powerless after recent storms. Diagnosed unit and tested voltages. Found good voltage at control, but panel is dead. Needs new console. Replaced console and retested. Unit is now powered and working as designed. Call complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite to install previously diagnosed parts. Installed new ice maker and tested unit tested good harvest and fill. Job Completed.
Near Georgetown, TX 78628
Tyler
Job Details: 09/29/2020
RANGE WHIRLPOOL WEE750H0HZ1 Arrived on site for range that needed new UI control as well as main control. After installing necessary parts I was able to retest the unit and ensure that there are no new air codes and that uI was functioning as designed all features on oven are responding great. Call complete
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH32519HB3 "Arrived on site for microwave not venting air properly. Ran vent van on all speeds. Air is venting through the bottom vent and the top vent as it was designed on all speeds. Customer prefers the air not come from the top vent and only be pulled through the bottom. The removable filter was not too dirty, but you could see discoloration in the mesh from past cooking inside areas of the mesh filter. Recommended they clean their filter to allow more air to be pulled from the bottom and that may help additional air flow."
Near Manor, TX 78653
Andy
Job Details: 09/29/2020
WASHER MAYTAG MVWB765FW3 Arrived on site for washer clothes getting stuck. Tested and inspected unit and found failed agitator. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David
Job Details: 09/29/2020
DISHWASHER KENMORE 665.12793K311 Arrived on site to install left upper rack adjuster due to broken tab. Installed new upper left adjuster and set spring. Tested unit and all is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 09/29/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site to inspect washer for loud noises during spinning, upon inspection found the gearcase grinding, replaced gearcase and previous screws threaded correctly. Moved over all hardware and found no issues. Complete"
Near Pflugerville, TX 78660
Cliff
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found icemaker leaking into ice bin. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78744
Richard
Job Details: 09/29/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite for the range panel has a dent. During inspection found that the panel has a dent. Replaced panel and range tested good. Complete
Near Austin, TX 78724
Matthew
Job Details: 09/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for oven light not turning off. Upon inspection found door switch apparatus was not fully connected. Gained access to internal components and connected apparatus, switch and harness. Tested unit, and unit is functioning properly. Job complete"
Near Cedar Park, TX 78613
David S
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for sealed system repair. I put the unit into step 4 and found the 3 way valve not opening. I gained access to the valve, dryer and compressor. I replaced the UI dryer and 3 way valve, I also installed a access port into the compressor. I put the unit back in step 4 and could hear the valve go into home position. I put a sweep charge into the system to test for leaks. I found none. I charged the system with 6 oz of r134a. I found a good frost pattern forming on the freezer evaporator. The unit is operating as designed. Job complete."
Near Pflugerville, TX 78660
Cliff
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to diagnose a refrigerator with lights that are not working. Tested unit and found freezer LED failed. Replaced LED assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/29/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site to replace infinite switch for range. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Tommy
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for dishwasher top rack falling off, upon arrival found both stoppers had fallen off, installed new stoppers and tested top rack all tested good. Job Completed."
Near Austin, TX 78717
Tommy
Job Details: 09/29/2020
OVEN KITCHENAID KOSE500ESS00 "Arrived onsite to install previously diagnosed parts. Upon arrival turned breaker off, installed unit thermal fuse, turned breaker back on, unit is now fully operational.
Near Cedar Park, TX 78613
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for refrigerator to install previously diagnosed parts. Confirmed compressor windings were grounding out. Put in new compressor, coupler, and drier. Vacuumed the system and it held a 30psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and had good pressures. The unit is working as designed. Call complete."
Near Coupland, TX 78615
Andy
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTE254ESS2
Near New Braunfels, TX 78132
Noah D
Job Details: 09/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to inspect dishwasher for not opening correctly, replaced dispenser door and found no problems. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 09/29/2020
RANGE WHIRLPOOL WFE525S0JS0
Near Wimberley, TX 78676
Andrew
Job Details: 09/29/2020
MICROWAVE KITCHENAID KMBD104GSS00 "Arrived on site to replace door switches from previous diagnosis. Tested switches, switches tested good. Replaced door latch. Tested unit, unit works good. Job complete."
Near Austin, TX 78746
David
Job Details: 09/29/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to diagnose dryer not starting, and also unit heating up when using air dry. Found thermal fuse open. Customer said vents have been cleaned so there shouldn’t be an issue with ventilation. Ordering new thermal fuse and timer to resolve air dry heating the unit and cutoff. ; ordrng 1 279816 (thermal cut off hi) and 1 WP3392519 (thermal fuse) and 1 WPW10185982 (timer)"
Near Lakeway, TX 78734
Brandon
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site for customer complaint of bleach leaking onto floor out of dispenser, found bleach dispenser not lined up properly, I adjusted bleach dispenser, unit tested good."
Near Round Rock, TX 78681
Paul
Job Details: 09/29/2020
REFRIGERATOR GE DSE25JSHECSS "Arrived onsite for a refrigerator that will not dispense anything. Mr stated the unit had started working again but had a video of what the UI was doing. I saw the UI going dead when the dispenser paddle was depressed. I found the ice and water both working. I found that when the icemaker started a harvest the UI went out when the paddle was depressed. The icemaker is also making a loud grinding noise. Need to replace the UI, icemaker, and possibly the dispenser switch. Ordering WR55X20689 UI CONTROL & WR23X10783 switch JIC. Office to RS.; ordrng 1 WR23X10783 (switch) and 1 WR55X20689 (UI CONTROL)"
Near Round Rock, TX 78665
Tommy
Job Details: 09/29/2020
DISHWASHER GE GDF650SSJ2SS "Arrived onsite for dishwasher not heating upon arrival found in diagnostics mode heater was not receiving amps, or voltage from control. Replaced control and tested good."
Near San Marcos, TX 78666
Andrew
Job Details: 09/29/2020
REFRIGERATOR AMANA ART308FFDM06 Arrived on site to test unit for refrigerator not cooling. Found evap cover in freezer completely frosted over. Unable to remove cover without causing further damage. Informed customer unit needs to be thawed out. Office to reschedule.; ordrng 1 W11024683 (cover-evap) and 1 W11200746 (WIRE HARNESS) and 1 W11438736 (THERMISTOR) and 1 WPW10384183 (thermistor)
Near Georgetown, TX 78633
Tyler
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave that would not allow the door to shut properly and turn the light off which would cause a microwave not a function. Upon arrival I ran a diagnostic test but cannot get any error codes to show up indicating a hardware or software issue but I did notice that when opening and shutting the door the right side interlock was not activating properly and you would have to push the door a little harder to get it to recognize that it was shut. We will need to return with a new interlock assembly to make the final repair to microwave. Office to reschedule due to parts being PSP items at the moment; ordrng 1 W11356970 (INTERLOCK)
Near Austin, TX 78751
Matthew
Job Details: 09/29/2020
RANGE WHIRLPOOL KDRS463VSS Arrived onsite to for potential gas leak. Used gas sniffer to test unit at regulator and manifold. Noticed that the valve near RF burner has slight play. Tightened connection and checked others. Tested unit and could not smell gas. No leaks present at this time. Job complete
Near Leander, TX 78641
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator to install previously diagnosed parts. I pulled out the drain tube and found it fully restricted. I cleared the drain tube and sealed it to the chassis. I removed the remaining ice in the RC evaporator. I replaced the dual fill valve that was leaking. I tested the dispenser and there were no more leaks. I explained to the customer the office would be in contact when the door arrives.; saved tckt
Near Round Rock, TX 78665
Cliff
Job Details: 09/29/2020
WASHER MAYTAG MVWB765FC1 Arrived on site to diagnose a washing machine that is randomly tripping the breaker. Tested all parts and components and found no failures to washer at this time. Advised homeowner GFCI breakers May trip due to ungrounded parts. Manufacturer does not recommend appliances are on GFCI or AFCI circuits. Homeowner will need to have breaker replaced to complete repairs.
Near Crawford, TX 76638
Jonathan
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced deli drawer and user interface and tested unit. Unit still would not light up the deli drawer UI and turned off all the lights.
Near The Hills, TX 78738
Kevin
Job Details: 09/29/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and replaced cooktop surfaced, took one picture of cooktop surface. Damage is cosmetic, job complete"
Near Round Rock, TX 78665
Andy
Job Details: 09/29/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for cooktop burner flame issues. Tested and inspected unit and found failed burner head mis molded from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78732
David
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTM504EPA0 Arrived on site to install lower spray arm to resolve leaking from door center. Installed lower spray arm and retested. Ran for 8+ mins in cycle and did not see 1 drip of water. All is working as designed with no water leaks found. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 09/29/2020
WASHER MAYTAG MVWC4258W0 "Arrived on site for customer complaint of unit not spinning clothes dry, found unit filled, drained, and spun in diagnostic mode, i calibrated unit, found gearcase needed replacing
Near Cedar Park, TX 78613
Tommy
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived onsite for dishwasher not operating after 15 minutes, upon arrival got unit into diagnostics found error code F9E1 no drain, found unit was still capped at disposal removed cap tested unit. Unit tested good. Job Completed."
Near Georgetown, TX 78626
Tyler
Job Details: 09/29/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site for refrigerator is making a loud sputtering noise. Upon arrival I found that the freezer evaporator fan sound is fine and was functioning as needed as well as the compressor and condenser fan motor. Customer stated that issue with refrigerator sound it only occurred one time since they reported it but that it sounded like a loud motorcycle bad I took temperature the fridge and found that the freezer is at 0.2° and the fresh food was around 36°. Icemaker was full of ice and I attempted to run a test harbors on the icemaker and found it when I did the motorOf the icemaker was what was causing the sound inside the freezer. .; ordrng 1 241798231 (ICEMAKER )
Near Austin, TX 78746
David
Job Details: 09/29/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to install diffuser and filter housing to resolve previous cooling issues. Found the filter housing closes and locks now and is good. Replaced diffuser and retested. All is working as designed. Call complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/29/2020
WASHER MAYTAG MVW7232HW0 Arrived on site for washer making loud noise or possibly being out of balance. Ran diagnostics and didn’t get any error codes. Had homeowner remove all items from washer to run another diagnostics and operated as designed. Bottom right level leg was not down as far as it should be. Adjusted leg to level out machine. Explained to customer that they will need to move items around if the noise comes back in order to even out the load and prevent drum from making noises. Job complete.
Near Round Rock, TX 78665
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for a refrigerator with the FC not working correctly but the RC seems fine. I found the FC at 0 degrees and the RC at 37 degrees. I found no ice build up on the coils. The unit is working as designed. I set the control to a basic defrost cycle just in case it was a defrost issue that cause the FC to warm up. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 09/29/2020
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site to replace failed console, found new console was not the correct part, ordering console. ; ordrng 1 W11229663 (panl-cntrl)"
Near Austin, TX 78738
Kevin
Job Details: 09/29/2020
WASHER WHIRLPOOL WFW8620HC2 Rived on site and found customer is experiencing start button not responding issue is very intermittent. If washer is powered off and then powered on again start button is responsive. Will replace control panel to see if this makes any difference. Same issue has been reported to tech line with dryer. 7728912211; ordrng 1 W11327395 (CONTROL PANEL )