We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78734
David S
Job Details: 01/13/2023
Arrived on site for washing machine not powering on. I inspected the unit and work area. I found the control shorted and not responding. I installed a new control. I calibrated the control and ran a diagnostics cycle. I found the unit working as designed.
We serviced a
GE REFRIGERATOR
Model CSB42YP2NBS1
Near Austin, TX 78726
David S
Job Details: 01/13/2023
"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I gained access to diagnostics and ran a harvest cycle, I found the icemaker receiving voltage not not rotating. I tested the fill valve and found it working properly. The ice maker WR30X32701 has failed and needs to be replaced.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Buda, TX 78610
Matthew
Job Details: 01/13/2023
Arrived onsite for dryer not heating. Found unit powered on and tumbling. Unit was not heating. Pulled unit to verify supply voltage. While checking voltage found unit failed at block. Replaced block kit however the power cord is also failed. Notified customer that the power cord is under warranty. Customer will supply new cord and monitor unit. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near San Marcos, TX 78666
Matthew
Job Details: 01/13/2023
Arrived onsite for refrigerator not producing ice after previous repair. Upon arrival inspected unit. Ran test and could hear valve energize but no water. Pulled unit and found kinked water supply line. Adjust line. Ran unit again and unit filled properly. Notified customer to allow 12-24 hrs for ice production. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near San Marcos, TX 78666
Matthew
Job Details: 01/13/2023
Arrived onsite for washer not draining and long drain error code. Upon arrival inspected unit. Confirmed error code and pump not energizing. Inspected underneath unit and found failed wiring. Repaired harness and tested unit now draining properly. Customer asked about inspecting underneath agitator for coins etc. removed agitator and found no debris. Confirmed with customer. Unit is functioning properly. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Kyle, TX 78640
Matthew
Job Details: 01/13/2023
"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found evaporator covered in ice. Unit is cooling however not going through defrost cycle. Thawed and accessed evaporator compartment. Jumpered bimetal due to showing open, even though incased in ice. Heater did energize
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Killeen, TX 76549
Tyler
Job Details: 01/13/2023
Arrived on site for ice machine leaking. Upon arrival confirmed issue and found cause of failure was broken locking seal within valve not grabbing onto hose properly. Replaced and tested valve and found no signs of leaks. Unit working as designed. Call complete
We serviced a
MAYTAG OVEN
Model MEW7530AS01
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/13/2023
"Arrived onsite for oven not calibrated. On inspection found at 350? the oven only got to 300?. I found that the was set for -20, I set it for 30 offset . The oven heated to 400? and it only came down to 379?. I finally set it for 10? offset and it would heat to 365? and go down to 346?. I left it at a 10? offset.
We serviced a
LG WASHER
Model WM3470HVA
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/13/2023
"Arrived onsite for to install previously diagnosed parts. Installed the hose and tested unit, no leaks from the hose. No water leaks detected during service.
We serviced a
LG WASHER
Model WT1201C
Near Georgetown, TX 78633
Maurice R
Job Details: 01/13/2023
"Arrived onsite for washer not draining. On inspection found the pump ohmed out at 12ohms. It ohmed good, did a drain test and the pump would not pump. Gain access to the pump and found a piece of metal stuck in the pump. Replaced pump and retested unit. The washer is operating as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Austin, TX 78734
Scott
Job Details: 01/13/2023
Arrived on site for washer stopping during cycle and will not start and flash f28. Ran diagnostics and got mcu error code . Unit will time out in wash test and flash f28 . Job complete
We serviced a
WHIRLPOOL WASHER
Model wtw7120hw0
Near Spicewood, TX 78669
Scott
Job Details: 01/13/2023
"Arrived on site for lid issues . Found strike had broken . No parts stuck in latch . Replaced strike tested unit , all checked normal. Unit is starting . No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model ZIRS36NMHRH
Near Rollingwood, TX 78746
Wesley
Job Details: 01/13/2023
Arrived onsite for built-in GE refrigerator leaking overnight intermittently. Found unit evap drain had frozen and was causing runoff out the door during defrost. Cleared all ice and ensured unit was draining through the evap drain hose properly. Advised customer on repair and findings. . Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Belton, TX 76513
Paul
Job Details: 01/13/2023
Arrived onsite for a dryer not starting and displaying an F01 error message. I found the main control had failed. I replaced the main control and tested the dryer. All is working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED5840TW0
Near New Braunfels, TX 78130
Andrew
Job Details: 01/13/2023
Arrived on site to test unit for timer not advancing. Verified issue and replaced timer. Allowed timer to run and verified it is now working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRM706EBS01
Near Austin, TX 78737
Luis
Job Details: 01/13/2023
Arrived on site. Diagnosed a defective freezer led per service pointer removed led installed updated led module all leds working as designed. Autho S191AQ; used 1 W11601311 (Led module) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Andrew
Job Details: 01/13/2023
Arrived on site to test unit for not washing. Found cold water was turned off. Also found error code for long drain f9e1. Cycled power to unit and would instantly go into drain. Did find water was still present in tub. Checked drain hose and found it was about 12ft long and bundled up behind unit. Cut hose down to recommended length and unit is now able to drain properly. Completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near San Marcos, TX 78666
Leonardo
Job Details: 01/13/2023
Arrived on site to test unit for flames to orange. Replaced regular test unit and unit test good job complete no leaks present at this time.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/13/2023
Arrived on site to test unit for F3 error code. Test unit and found bad sensor and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS
Near New Braunfels, TX 78130
Leonardo
Job Details: 01/13/2023
Arrived on site to replace control board. Replaced board test unit and unit test good. Unit pre heated correctly to 350? job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Austin, TX 78717
Gerry C
Job Details: 01/13/2023
"WEG745H0LZ1 Arrived to inspect circuit breaker tripping. Per MFG Technical Service Pointer #: W11634332 Rev A, I did find the wiring for the convection system misrouted and corrected per the TSP. The wiring harness had no visible damage and did not require replacement and the unit tested and operated as designed. No gas leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76501
Paul
Job Details: 01/13/2023
Arrived onsite for a washer that is not spinning the clothes out and the customer also stated the clothing is coming out with grit and dirt still on the clothing like its not rinsing. I checked stored error codes and found F0E5 & F8E1. I tested the hot and cold water valves and both have good pressure and flow. I ran the auto cycle and it completed the cycle and worked as designed. I found the suspension good. I ran high speed spin and found the unit rocking back and forth badly because the left front leg was not making good contact with the floor. I adjusted the leg and I loaded the washer with a load of towels showing the customer how to pile the towels and tested the washer in the bulky/sheets cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Austin, TX 78748
Kimo
Job Details: 01/13/2023
Arrived onsite for a washer that has no power. Upon inspection I found that the was power at the wall and polarity was good. I tested the Drain pump and found that it was within spec. I then replace the control and tested the unit and doin the unit operating as designed. And advised customer in proper Detergent use. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Austin, TX 78748
Kimo
Job Details: 01/13/2023
Arrived on for a dryer that is turning itself on and off. Upon arrival the customer demonstrated the issue to me and I replace the console and the control and tested the unit and found that the unit is now operating as doing. Job complete 7735241663
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Robinson, TX 76706
Jonathan M
Job Details: 01/13/2023
Arrived on site for a dryer that is not heating. Inspected unit and work area. The customer advised the unit does heat but that the unit does not tumble. Turn the unit on and found the motor running but the basket not running. Disassembled the unit and found the belt broken. Replaced the belt and tested the unit. The unit began to work and operate as designed. Call complete.; used 1 661570V (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
David Z
Job Details: 01/13/2023
"Arrived on site to diagnose washer not spinning. Tested unit and found error codes for off balance/overload present. I ran unit in high speed spin and found all items working as designed. Advised RAC that unit likely needs to be leveled and tested in customers home / educated on loading. Call complete, no failures found with unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Leander, TX 78641
Vincent
Job Details: 01/13/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit not washing. I entered diagnostics and found stored error codes 43 6-4 7-1 5-1. I then found bad wash motor. Replaced wash motor and tested and unit started to leak from the door. Unit has to much water pressure and was overfilling the dishwasher and when the wash motor would come on push water from under the door. I explained to customer that I needed to turn down the pressure from the nob. Unit is now operating as designed and no leaks where present . job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Leander, TX 78641
Vincent
Job Details: 01/13/2023
Arrived on site for microwave not heating. Inspected unit and work area. Tested unit and found bad magnetron. Replaced magnetron and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Cedar Park, TX 78613
Vincent
Job Details: 01/13/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 41g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
David Z
Job Details: 01/13/2023
"Arrived on site to diagnose dryer with no heat. Tested safety devices in unit and found all working properly and closed. Found 1 loose wire on cycling thermostat that I tightened. I found the unit full of lint, and the duct almost completely blocked, likely causing the failure. Advised to reinstall unit and have customer clean the vents to resolve poor drying. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hutto, TX 78634
Cliff
Job Details: 01/13/2023
Arrived on site to diagnose a refrigerator that is making unusual noise. Found evap fan blade has slipped causing it to rub on housing. Reinstalled fan properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/13/2023
Arrived onsite for freezer with frost issue. On inspection there was little frost in the freezer there was a small gap on the left side of the freezer door gasket. Replaced gasket. Unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78730
David S
Job Details: 01/13/2023
Arrived on site for fridge not producing ice or water. I inspected the unit and found the ice maker cycling. I found the reservoir frozen over. I found the seals on the fan scroll not seated properly. I adjusted the seals. Please give the unit 48 hours to thaw out and water to start flowing. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near New Braunfels, TX 78132
Andrew
Job Details: 01/13/2023
Arrived on site to test unit for stopping mid cycle(microwave). Placed potato in microwave and cooked in preset cycle. Unit cooked properly as designed. Advised customer to download app and connect unit to WiFi to ensure current software update. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near New Braunfels, TX 78130
Andrew
Job Details: 01/13/2023
"Arrived on site and replaced previously diagnosed suspension, cam and belt. Unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78745
Kevin
Job Details: 01/13/2023
"Arrived on site and replaced parts diagnosed by previous technician, ice will now dispense properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Luling, TX 78648
Joe Z
Job Details: 01/13/2023
Arrived onsite for no operation. Upon arrival ran diagnostics and getting error code for F7-E6 motor fault. Found capacitor out of capacitance. Replace capacitor. Test unit and unit is operating as designed. No leaks present at this time.job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Austin, TX 78745
Kevin
Job Details: 01/13/2023
"Arrived on site and inspected microwave and found at this time it is working properly. Customer has recently experienced microwave showing open/close door. At this time air is not happening ran microwave 15 times in a row without incident. If customer calls back pre-order both interlock assemblies, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78745
Kevin
Job Details: 01/13/2023
"Arrived on site and inspected dishwasher and did not find any issues. Started dishwasher on a normal cycle and observed it for 45 minutes and did not find any leaking. Sent a short video to KB/service management, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lampasas, TX 76550
Tyler
Job Details: 01/13/2023
Arrived on site for dishwasher not working properly. Upon arrival found failure in doors Strike and switch. replaced both the switch assembly and strike and found unit working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Driftwood, TX 78619
Kevin
Job Details: 01/13/2023
"Arrived on site and inspected dishwasher and found Friction pads are missing. Door is not staying in down position. After replacing friction pads door is now working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Wesley
Job Details: 01/13/2023
"Arrived onsite and found very noisy dryer. Determined lint on blower fins causing noisy vibration. Tested while disassembled after cleaning the fins and found unit restored to normal factory operation. Tested after reassembling lint trap housing to verify continued proper function. Completed reassembly, secured vent and tested. All checks good. Unit is now operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Georgetown, TX 78628
Lou
Job Details: 01/13/2023
"Arrived on site to inspect ice maker freezing up. Upon further inspection, the customer advised the ice maker is leaking water and the ice bin door sometimes will freeze shut and ice builds up under the ice bin. I placed the unit in diagnostics and tested the ice maker in test 120 and it operated as designed. I tested the water dispenser in test 96 before testing the ice maker fill tube and found the water dispensing slowly. I removed the ice maker and tested the fill tube and found water coming out slowly causing it to run down the back of the ice maker. I removed the water filter and retested the water dispenser and mice maker fill tube and had good pressure at both. I found the replace filter indicator on at the side UI on the left RC door. I recommended the customer replace the filter. No water leaks observed at the end of service, job completed. I cycled power to the unit to reset the controls."
We serviced a
WHIRLPOOL OVEN
Model wos31es0js20
Near Georgetown, TX 78633
Lou
Job Details: 01/13/2023
"Arrived on site to inspect wall oven not heating properly. Upon further inspection, I placed the unit in diagnostics and found no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 284 degrees. I pulled the unit out and tested the bake and broil elements and both were within ohms range. I tested voltage to the bake element and got 0V. Tested the broil element after it cycled and got 248V. I removed and replaced the main control and retested and unit is operating as designed. I made recommendations for use and care, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Austin, TX 78747
Luis
Job Details: 01/13/2023
"Arrived on site for not dispensing ice. Tested ice dispenser no ice motor running,removed bin found spring stuck in shaft adjusted shaft and spring reassembled tested ice dispenser unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Dale, TX 78616
Joe Z
Job Details: 01/13/2023
Arrived onsite for both sections not cooling. Upon arrival inspected unit and found frost build up on evaporator. Ran diagnostics and all test passed. Energized heater and am getting 120 to heater. Found brown wire not secure to harness. Securely connected wire. Heater now energizes on force defrost. Cleared all ice from evaporator with steamer. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 01/13/2023
Arrived on site to diagnose a dishwasher that is giving f8 e4 error code. Found dawn was used as detergent causing excess suds in unit. Advised customer on proper soaps for dishwashers and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76504
Jonathan M
Job Details: 01/13/2023
Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill and drain but dishes are not getting wet and the soap is not dissolving. Ran the unit through diagnostics and found the same issue. Replaced the pump and motor assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, TX 76501
Jonathan M
Job Details: 01/13/2023
Arrived on site for a washing machine that is leaking out of the back. Inspected unit and work area. Found the cold water valve leaking from the backside of the valve due to a crack. Replace the inlet water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Temple, TX 76502
Jonathan M
Job Details: 01/13/2023
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Did confirm the customers complaint and found evidence of a defrost issue in the freezer section. Removed the evaporator cover and went to check the heater. Found that the black connector on the freezer harness leading to the heater had backed out of the connector onto the heater. Checked the heater and found proper resistance. Reattached the connector piece to the heater and forced to defrost. Found the defrost heater coming on and operating as designed. Helped the customer manually defrost the evaporator and advised her to call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Salado, TX 76571
David Z
Job Details: 01/13/2023
Arrived on site to install upper rack stops. Replaced both top rack stops and verified proper operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Manor, TX 78653
Cliff
Job Details: 01/13/2023
Arrived on site to replace compressor for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Manor, TX 78653
Cliff
Job Details: 01/13/2023
Arrived on site to diagnose an oven with a loose handle. Found handle mounting screws loose and replaced installed handle properly. All is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HV2
Near Pflugerville, TX 78660
Cliff
Job Details: 01/13/2023
Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Austin, TX 78754
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, timer not working properly. The knob was switched from a dryer to the washer. I replaced correct knob and tested unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Round Rock, TX 78664
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, inspected unit and work area. Customer explained that the soap dispenser was collecting water because soap was diluted more than normal. I inspected unit and there is no water that goes into the load and go system. I explained to customer how it works and they understood. Unit is opens designed and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Round Rock, TX 78681
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit making noises after the cycle was over. Found that the customer had the 16hr fresh hold on. I explained to customer that thats future will keep a fan on after the cycle is over to keep the clothes fresh. Unit is operating as designed and no leaks where observed during service. Job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5004371
Near Georgetown, TX 78626
Gerry C
Job Details: 01/12/2023
Arrived to inspect continuous leak. I found the drain line for the evaporator was bunched and pinched shut and the source of the leak. I was able to correct the issue and the drain worked as designed after the repair. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Leander, TX 78641
Gerry C
Job Details: 01/12/2023
"Arrived to instal previously diagnosed and ordered part. I found the left door receiver will not utilize the closer and adjusted the door accordingly, correcting the height mismatch and sealing issues. The customer advised me the ice maker had overflowed again and I found the issue was due to water pressure and compounded by a partially plugged filter. The supply pressure to the sink and refrigerator water supply was quite low and I advised the customer to stop attempted use of the ice maker until they get the water supply issue resolved. The prior repair to the FC door slide has held and there should be no further issues. Operational test ok, no leaks observed during service."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78738
Leonardo
Job Details: 01/12/2023
Arrived on site to replace therm fuse and harness. Replaced both parts test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Austin, TX 78733
Scott
Job Details: 01/12/2023
Arrived and replaced knob . Tested burner . No other issues found . No gas leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78754
Wesley
Job Details: 01/12/2023
Arrived onsite for dryer not heating and found unit had blown the hi limit thermostat. Replaced with the cutoff kit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78628
David Z
Job Details: 01/12/2023
"Arrived on site to diagnose dryer that was not fully drying clothes in 1 cycle. Customer informed me if they followed the tags exactly they may have to dry the clothes twice. Based on the issues overloading the washer, the load size was overloaded on both units, causing poor drying. Advised to try timed dries and to reduce the large load sizes and they should have no further issues. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, TX 78610
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected refrigerator and found noise customer hears is icemaker refilling. Removed plastic cover for dual valve and valve is quieter, Waterline is vibrating against plastic shroud. Moved waterlines around until vibration has lessened. This amount of noise is normal for icemaker filling, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Georgetown, TX 78628
David Z
Job Details: 01/12/2023
"Arrived on site to diagnose dishwasher with poor quality drying, which has progresses to no drying. Ran unit and found error code for no heat. Found hot spot on the element, likely a rupture. Element testing as open. Replaced heater with new and tested unit. Verified all working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Georgetown, TX 78628
David Z
Job Details: 01/12/2023
Arrived on site to follow up on refrigerator not producing ice or dispensing water. Found reservoir had still not fully thawed out. Used heat gun to warm the reservoir until it thawed enough to move water. Verified water flowing and dispensing properly. Call complete.
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near New Braunfels, TX 78130
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected range and found tenant is not turning knob to the left and thought the outer element ring was not working. Showed her that this knob has a dual function, range is operating normally, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected washer and found gearcase is beginning to oil, replaced it and cam kit and actuator. After replacement ran a calibration and automatic test cycle verify correct operation, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, TX 78132
Kevin
Job Details: 01/12/2023
"Arrived on site and found no saved error codes, found gearcase is leaking oil, after replacing gearcase and slider washer will complete a diagnostic cycle properly , job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Maxwell, TX 78656
Matthew
Job Details: 01/12/2023
Arrived onsite to replace failed blower wheel and panel. Replaced parts and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Marcos, TX 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Cycled water through reservoir and ice maker. Found loose connection at valve. Corrected tube at valve. No other leaks at this time. Customer will monitor. Job complete
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near San Marcos, TX 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for vent hood making noise when in use. Upon arrival inspected unit. Disassembled and found debris blocking motor from spinning freely. Removed debris and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Marcos, TX 78666
Matthew
Job Details: 01/12/2023
Arrived onsite to replace faulty capacitor. Replaced capacitor and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID RANGE
Model KOCE500ESS11
Near San Marcos, TX 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for microwave section not functioning. Pulled and disassembled unit. Traced voltage line and found power to control failed due to faulty fuse. Replaced fuse and tested. Unit is now functioning properly. Tested microwave and unit is functioning and heating. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78749
Scott
Job Details: 01/12/2023
Arrived on site replaced actuator and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bertram, TX 78605
Kimo
Job Details: 01/12/2023
Arrived on site to install previously diagnosed parts. Upon arrival I installed new tub gasket and new outer door and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78749
Scott
Job Details: 01/12/2023
"Arrived on site for washer making weird noise when in agitation, but not in Spincycle. Found cam slightly misshaped . Replaced cam and actuator. Ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS0
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for vent hood fan making a noise. On inspection found that a screw from the vent was to long and touch the top of the fan. I clipped the end of the screw and filed it down. Reinstalled the fan and noises is gone.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Liberty Hill, TX 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for washer shaking. On inspection found 3 shocks were broke. Replace the 3 shocks and tested unit . The unit is operating as designed now. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Maurice R
Job Details: 01/12/2023
Arrived onsite for dishwasher not drying. On inspection found that there was no rinse aid in the unit. Informed the customer that rinse aid is need to get the glasses dry. We found the rinse aid that came with the unit and I filled the dispenser up. Customer will call back if the unit still is not drying. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Maurice R
Job Details: 01/12/2023
Arrived onsite for dishwasher door not working correctly. On inspection found the kick plate was installed upside down and interfering with the movement of the door. Flipped around the kick plate and the door is working as designed.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details: 01/12/2023
Arrived on site for washer not filling. upon arrival confirmed complaint. Found f8e1 in diagnostics. Found cold side inlet valve failing. Replaced inlet valve and found unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Austin, TX 78748
Luis
Job Details: 01/12/2023
"Arrived on site for water leaking. Ran icemaker found water over spilling between fill tube and water slide,added extension to fill tube,ran fill cycle water filling icemaker correctly with no leaks"
We serviced a
KITCHENAID WINE COOLER
Model KUWR304EBS03
Near Austin, TX 78747
Luis
Job Details: 01/12/2023
"Arrived on site. Cleaned gasket and cabinet tested door operation good,adjusted drawer glides and racks tested drawer operation good."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Hillsboro, TX 76645
Jonathan M
Job Details: 01/12/2023
Arrived on site to install previously diagnosed parts. Inspected unit and works area. Replaced the belt and added sound pads to the dryer. Still found the unit making an abnormal sound. Disassembled the unit again and found the blower wheel loose inside the housing. Attempted to reattach the blower wheel and found it was stripped. As I was removing the blower wheel found the motor the cause for the abnormal sound. Replaced the motor and blower wheel as well and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Austin, TX 78726
David S
Job Details: 01/12/2023
Arrived on site for washing machine making a screeching noise. I inspected the unit and found the belt slipping on the cam. I replaced both and recalibrated the unit. It is now working as designed. Job complete
We serviced a
LG WASHER
Model WM2016CW
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/12/2023
Arrived on site for washer banging and making screeching noise. Upon arrival confirmed issue. Found unit had gone off balance again and traced issue back to uneven flooring causing unit to move while on spin. Insured rotor/stator had no damage and bearing show no leaks or signs of failure. Unit now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Austin, TX 78753
Vincent
Job Details: 01/12/2023
"Arrived on site for dryer, inspected unit and work area. Customers complain was dryer blowing cold air from outside. I inspected unit and found the duck was not properly installed and found that wind from outside comes in while unit is off. I explained to customer theres nothing we can do to prevent the cold air to come in. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cedar Creek, TX 78612
Paul
Job Details: 01/12/2023
Arrived onsite for a refrigerator to repair a broken lokring and possibly replace sealed system components. I tried to remove the lokring from the yoder loop but it would not come off. If the line was cut above the existing lokring there would not be enough line to add another lokring and if a copper sleeve was added it would cause the plastic fitting that goes in the chassis to melt and catch the foam in the liner on fire. I called techline and spoke with Nate SR#7735421228. I explained all of this to him and sent him another photo. Nate is putting it in for review to have the unit replaced. I let the customer know that they would be contacted in 3-5 business days. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Waco, TX 76704
Jonathan M
Job Details: 01/12/2023
"Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. The customer advised that since they bought the dishwasher, they have not been able to use it. Did confirm the customers complaint and found that water would not drain from the unit. Checked the drain hose at the garbage disposal and found the knockout punch had not been knocked through causing the inability for the dishwasher to drain. Knocked through the knockout punch and the unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, TX 78754
Vincent
Job Details: 01/12/2023
Arrived on site for dryer. Inspected unit and work area. Installed parts ordered by previous tech. Timer was still not working properly due to incorrect knob. The washer in the apartment and the dryer someone had switch the mobs around. I switch them back and the dryer seams to be working like normal now. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, TX 78754
Vincent
Job Details: 01/12/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer making noises in apt 2106. I tested unit and found that the fan housing was not properly placed. I fix the hosing and its now operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Waco, TX 76712
Jonathan M
Job Details: 01/12/2023
Arrived on site for a washing machine that is flashing a low flow error code. Inspected unit and work area. Ran it through diagnostics and did confirm the F8 E1 (low/no water detected during fill) error code. Tested the cold water valve and heard the unit buzz but not allow water through. Checked water pressure from the wall and found proper water pressure. Replaced the cold water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78734
David S
Job Details: 01/12/2023
Arrived on site for dishwasher not cleaning dishes. I inspected the unit and work area. I found the wash motor not turning on but receiving power. I replaced the motor assembly. I tested thebubut and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78734
David S
Job Details: 01/12/2023
Arrived on site to install a new heating element according to service pointer w11540964. I verified the model and serial number fall in range. I gained access to the heating element and replaced it with new. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC5655DW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 01/12/2023
Arrived on site for a washing machine that is making noises during the spin cycle. Inspected unit and work area. Customer advised that the unit is making a clicking sound and makes various other sounds during the spin. I did find the unit making a few abnormal sounds during spin so check in at the unit. Found the cam worn And the belt slipping on the cam. Replaced the cam assembly and tested the unit. The unit did sound better but the customer was still complaining about the rubbing sound that they were getting. I ran the unit through a partial wash cycle with some towels inside and ran it through a drain and spin. Found the unit unlevel and the tub ring rubbing up against the foam pads on the front and sides creating the issue. I did go ahead and level out the washer and advise that the rubbing sound that theyre hearing is from the pads when the basket is rubbing up against them. I did advise that I cannot fix that because that would be due to off-balance issues. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78628
Lou
Job Details: 01/12/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control failure and the damper not being installed, I removed and replaced the main control and installed the damper. Tested the unit and it is operating as designed. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Taylor, TX 76574
Cliff
Job Details: 01/12/2023
"Arrived on site to diagnose a refrigerator that is not cooling consistently. Found no failures to unit at this time. Unit is in garage and is a indoor rated unit and will not operate correctly in outdoor conditions, and showed the information in the owners manual. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near New Braunfels, TX 78132
Kevin
Job Details: 01/12/2023
"Arrived on site and replaced cover diagnosed on previous visit, job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hutto, TX 78634
Cliff
Job Details: 01/12/2023
Arrived on site to replace previously ordered parts for washer. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.