We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2021
"Arrived on site for no ice. Found icemaker tray warped ran diagnostics,icemaker failed diagnostics diagnosed unit will need a new icemaker. ; ordrng 1 W10873791 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
Tommy
Job Details: 12/21/2021
Arrived onsite for dishwasher panel dented and unit unleveled. Upon arrival leveled. Unit and found panel dented. .; ordrng 1 W11416372 (Black stainless)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Jarrell, TX 76537
Wesley
Job Details: 12/21/2021
"Arrived onsite and found 3 failed burner elements Replaced elements with on hand stock, ordering last element to finish. ; ordrng 1 W11171119 (Elememt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Bertram, TX 78605
David Z
Job Details: 12/21/2021
"Arrived on site to follow up on refrigerator that has water leaking in the icemaker. On arrival found the icemaker is leaking from a cracked mold, dripping down into the bin. Need to replace icemaker under parts warranty. Office to schedule when part arrives. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78722
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the left side door. Replaced the door. Unit tested good. Customer had another issue with the food freezing inside of the refrigerator. Put unit in diagnostics and the control damper was not closing during testing. Ordered part. Office to reschedule ; ordrng 1 W10196393 (Damper control)
We serviced a
MAYTAG DRYER
Model MED3100DW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
"Arrived onsite to install previously diagnosed parts. I gained access to and replaced rollers,belt,idler,element and thermistor. Tested unit and found unit displaying F4E4 L2 voltage error and F1E1 ccu problem, i checked voltage at L2 and found good voltage. I am ordering 1x w10249824 control to complete repair and 1x w10847984broken belt switch ; ordrng 1 W10847984 (Broken belt switch) and 1 W10249824 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, TX 78704
Jacob
Job Details: 12/21/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher with F8E4 - Error Code. Upon inspection I found that the unit had f8e4 code on display and would not let me go into diagnostics mode or run the dishwasher. I gained access to the underneath of the dishwasher and found the the fill valve is leaking into the flood switches try causing the issue. I am ordering 1x w11434044 inlet valve ordrng 1 W11434044 (Inlet valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX305ESS2
Near Austin, TX 78731
Robert
Job Details: 12/21/2021
Arrived on call for complaint of over producing. Found the thermistor not sensing ice level. Replace sensor.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78704
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the control. Replaced the control. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Austin, TX 78748
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed bake igniter and cooling fan, replaced parts tested unit to 350 degrees , unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to replace module and display. Replaced both parts programmed unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21IL6JW2
Near Round Rock, TX 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed parts. Removed led driver control and installed new control. Lights still not coming on. Removed freezer led module hd installed new led module and still no lights. This is the second freezer module weve installed. The light illuminates for a split second then turns off. Tried removing the red connectors the led comes with and tried using butt connectors. Same result, light comes on for a split second then turns off. Contacted Senior tech at AE office and sent photos of connector. They pointed out the the connector inside the liner looked like it was covered in foam and glue. Also pointed out the molex didnt look fully seated into each other.
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Lakeway, TX 78738
Brandon
Job Details: 12/21/2021
"Arrived on site to replace failed ignitor, I replaced ignitor, but it was not the correct one, ordering correct ignitor for FL burner. ; ordrng 1 W11238758 (Ignitor)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78729
Justin
Job Details: 12/21/2021
Arrived on site for a dryer making a loud noise. Upon arrival the customer put a load into the unit and walked me through the noise. I found it normal operation. I removed the clothes and there was no noise while running the unit. I gained access to the inside of the unit and found everything in good shape. I found no functional or mechanical failure at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Burnet, TX 78611
David Z
Job Details: 12/21/2021
Arrived on site to diagnose washer that is slowly filling with water. Ran unit and found cold water was moving very slowly. Replaced inlet valve to remedy. Retested and verified all is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model WTW5000DW2
Near Austin, TX 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for a squeak when spinning, upon inspection found the unit made a loud squeal when thrusting to top speed. All parts underneath worked normally. Ordering control and hub nut. Office to reschedule ; ordrng 1 W11116590 (CONTROL) and 1 W10528947 (HUB NUT)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not turning the agitator without a grind sound, upon inspection found the agitator spun loosely causing the issues, checked cam and found no issues, tightened down main bolt and agitating worked normally.
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC3
Near Austin, TX 78757
Kevin
Job Details: 12/21/2021
"Arrived on site and Tom customers experiences door shows open intimately wire dryer is running. inspected dryer and found it will enter a diagnostic cycle but touchscreen is unresponsive after that. Interior light also turns on very slowly when door is opened. Dryer is stacked spoke with techline they recommended replacing door, control board, and possibly door switch. Dryer is also not accessible due to installation inside a cabinet. Cabinet doors do not allow dryer to be pulled forward enough hallway is not deep enough. Washer and dryer will need to be made accessible before return visit.; ordrng 1 W11461195 (Acu) and 1 W11307535 (Door switch) and 1 W11395101 (Door)"
We serviced a
GE RANGE
Model JGBS23DEM4BB
Near Seguin, TX 78155
Andrew
Job Details: 12/21/2021
Arrived on site to test unit for gas smell. Found smell is not gas. Noticed insulation was moved around and signs of rodents bedding down in unit moving insulation. Smell is coming from exterior of vent. Noticed droppings and liquid stains around insulation from oven vent.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS2
Near Kyle, TX 78640
Tyler L
Job Details: 12/21/2021
"Arrived on site for install of previously diagnosed part. Installed new dispenser. Tested unit and it passed. No leaks detected, job complete.a"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Jarrell, TX 76537
Wesley
Job Details: 12/21/2021
Arrived onsite for freezing food and found fridge temp in the 20sf and found damper unresponsive. Replaced damper control. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78725
Jacob
Job Details: 12/21/2021
Arrived onsite for the wash plate being broken. Looked at the wash plate and saw it was broken. Replaced wash plate. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near New Berlin, TX 78155
Andrew
Job Details: 12/21/2021
"Arrived on site to test unit for right front burner not turning on. Found element was bad. Replaced element, tested unit, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Jacob
Job Details: 12/21/2021
"Arrived onsite for the unit not making ice. Looked at the tube and saw no blockage of ice, maintenance said that the water is on for the unit to take the water in. Forced the ice maker to harvest. The ice maker was working but heard no water or the water valve turn on to dispense water to the ice maker. Ordered parts. Office to reschedule ; ordrng 1 W11446817 (Valve) and 1 W11321360 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM3
Near Round Rock, TX 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found seeping water valve caused fill line to freeze over. Replaced valve and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID RANGE
Model KCGD500GSS00
Near Austin, TX 78759
Kevin
Job Details: 12/21/2021
"Arrived on site and replaced burner heads diagnosed by previous technician, after replacement all burners are operating normally, took one picture of flames, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305EBL1
Near Liberty Hill, TX 78642
Lou
Job Details: 12/21/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested each component and all are operating as designed. I did find the recirculating pump making an abnormal noise as if it were struggling to pump the water to the evaporator. I monitored the unit in normal mode and it made a sheet of ice and it moved to the grid cutter and made the cubes. I tested the compressor and its within range. I contacted techline and spoke to Rich and advised of the complaint and my findings and previous repairs. Rich advised that with the external drain pump, the pump could be tripping due to the drain hos being clogged or getting too much water and shutting power off to the unit. Rich also advised that there could be a glitch in the control board. He recommended taking a large bowl of water and pouring it into the tub of the unit and see if the external drain pump will trip. If it doesnt trip, replace the control and replace the recirculating pump due to abnormal noise. Provided SR#7732540161. I poured a large amount of water into the tub and monitored the drain pump and it operated as designed. Per techline recommendations, I removed and replaced the main control and recirculating pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher not starting wash cycle and beeps. I put unit into diagnostics mode and ran diagnostics cycle and found unit operating as designed. I gained access to underneath unit and check all connections and found them all good. I then ran unit in a normal wash cycle and found the the unit was operating properly. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose an oven that is giving error code. F1 E1 error present in unit and per tech sheet both appliance manage controls need to be replaced at the same time to correct issue. Ordering controls and return date set for 12/27.; ordrng 1 W11261169 (Control W/o power supply)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78732
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of temperature issues, temperatures tested good at time of service, I replaced damaged door gaskets, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 12/21/2021
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78737
Andrey
Job Details: 12/21/2021
"Arrived on site to test unit for load noise periodically, tested unit found unit making a minor Screeching sound during moments of the test cycle, put unit into component activation and during high spin no noise was present, per service pointer W11520474, noise is coming from ACU , ordering ACU, would recommend on return visit to change out cam and belt also due to age of unit, office to reschedule ; ordrng 1 W11170317 (ACU)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
Tyler L
Job Details: 12/21/2021
"Arrived on site for complaints of unit not cleaning well. Found F4e3 wash motor error code. Ran factory diagnostics and wash motor did not engage..; ordrng 1 W11131683 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure and being the wrong part, I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KEMS379BWH00
Near Austin, TX 78729
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven that made a loud pop, and then would not get over 135?F. I powered the unit off at the breaker and gained access to the back. I ohmd out all three elements, the temp sensor, thermostat, and fans. I found all within range and good. I gained access to the control and ohmd out both fuses. Both were good. I cycled the power back on and checked voltage coming in from the wall. I found that from L1 to L2 you were only getting 140VAC, L2 to neutral/ground was only getting 40VAC, and L1 to neutral/ground was getting 120VAC. This indicates bad incoming voltage from the wall. I found no failure on the unit at the time of service. I informed the customer on my findings. I advised the customer to keep the unit powered down until they reach out to an electrician.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Driftwood, TX 78619
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed adjusters, Positioners, housings and covers, replaced parts, upper track is now gliding as designed, unit has extreme calcium buildup, recommended customer to run a few cycles with a cup of vinegar on top rack, to dissolve some of the calcium buildup, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, TX 78633
Kimo
Job Details: 12/21/2021
"Arrived onsite for built in refrigerator not dispensing water at time and would beep. Upon inspection I was able to reproduce the customers concern. I installed new board and tested unit and found that the unit is now working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78746
Robert
Job Details: 12/21/2021
Arrived on call for complaint the orifice stuck in holder. Found the orifice damaged and cant remove. Replaced the holder and converted to LP.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven making a vibrating noise. Upon arrival the customer stated that the sound typically occurs when the unit is hot and set to a high temp. They also found that the noise will stop when they open the door. I put the unit into diagnostics mode and activated all fans for several minutes, but could not replicate the noise. The unit had no error codes. I then set the unit to 450?F and let it heat for a over 25 minutes. I could not replicate the noise at the time of service. I found the unit working as designed. I advised the customer on recording the noise if it occurred again. Call complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Manor, TX 78653
Matthew
Job Details: 12/21/2021
Arrived onsite to run nitrogen test per Whirlpool tech line recommendations. Connected nitrogen and charged at 140 psi. No nitrogen flowing through cap tube. Called tech line for documentation. Tech submitted documentation for review.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Austin, TX 78750
David Z
Job Details: 12/20/2021
Arrived on site to diagnose range throwing F3E0 error for temp sensor open or shorted. Tested resistance at control and found open line. Checked at sensor and found it was open. Replaced with new temp sensor and retested. Verified unit working as designed. Call complete
We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Buda, TX 78610
Kevin
Job Details: 12/20/2021
"Arrived on site and replaced wash motor, drain pump, and used new harness supplied with wash motor. While reassembling found sump manifold gasket WD08X22758 Was not ordered. Also found lower spray arm WD22X26621 has made contact with the heating element sometime in the past and has melted on the bottom. Took one picture; ordrng 1 WD08X22758 (Gasket) and 1 WD22X26621 (Lower spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78721
Robert
Job Details: 12/20/2021
Arrived on call for complaint of not starting. Found the dishwasher not showing door closed. Replace latch and control. Now dishwasher working properly.
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Leander, TX 78641
Kimo
Job Details: 12/20/2021
Arrived onsite for Staked washer having to be started over 3 times before it will start --thinks its the door lock. To perform diagnostics will need second tech. Requesting a 2man. Office to reschedule. Did not collect this trip.; ordrng 1 2man (2man)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Austin, TX 78737
Leonardo
Job Details: 12/20/2021
Arrived on site to test unit for not igniting. Found no igniters working. Replaced module and harness and still no power. Found power cord broken will need to order new power cord. ; ordrng 1 W10392003 (Power cord)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite and arrived onsite and repaired unit by replacing the mag cap and diode. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite for unit not working. Inspected unit and found wiring harness in compressor compartment was not secured. Secured the harness and tested unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace front panel. Replaced front panel. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace damaged doors. Replaced freezer and refrigerator doors. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/20/2021
Arrived to install previously diagnosed pat. Upon inspection found the outer door trim dented. I removed damaged door and installed new out door along with nameplate. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site to install previously diagnosed parts. I installed the ice box fan and then tested it. The fan is now working as designed. I installed the new gasket, an I collected the balance in full on CC. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Buda, TX 78610
Andrew
Job Details: 12/20/2021
Arrived on site to test unit for not cooling. Found compressor not kicking on. Replaced start device(W11092533) and run cap(WPW10350564) from truck stock. Compressor kicked right on and pulling .9amps. Frost pattern developing as designed. Advised customer to place glass of water in unit and once frozen over itll be good to use. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/20/2021
Arrived on site to replace previously ordered parts for oven. Replaced door panel and ui and all is working properly at this time.
We serviced a
KITCHENAID RANGE
Model KFES530ESS2
Near Wimberley, TX 78676
Andrey
Job Details: 12/20/2021
"Arrived on site to test unit for oven not heating, tested unit found shorted bake element and shorted convection fan element, also fan motor reading high resistance, recommend replacing C.fan assembly with element, bake element, oven sensor and with this many components shorted, recommend replacing control board, C.fan assembly and control board were run with out, full repair to be completed on next visit, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS00
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/20/2021
Arrived on site to test unit for left oven not igniting. Customer stated she tried once and it didnt work so she has not attempted since. Oven turns on and running as designed. Customer stated she had company do work on LP tank. Advised she may have had air in lines when she attempted to use. Unit is working properly. Burners and both ovens igniting as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/20/2021
Arrived on site to test unit for no power. Test unit and unit not getting power in. Fuses test good customer called builder and the showed up to check breaker outside. Found loose breaker outside. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/20/2021
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled and all cycles completed without issue. Once drain pump drained the element heated up and sizzled water from the racks. Found rinse aid dispenser was empty. Customer had rinse aid so we filled it all the way up. Recommended normal, heat dry and high temp for best results. Removed filter and it was heavily caked with food particles. Recommended removing all food from dishes before running dishwasher. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Austin, TX 78717
David Z
Job Details: 12/20/2021
"Arrived on site to diagnose refrigerator leaking water from the bottom of the unit. Checked FC and found a sheet of ice in the FC and frozen drain. Removed rear cover and checked and found drain clear. Found the drain hole in the cabinet was completely caved in and squashed shut due to shifted foam. Could not even get a screwdriver through.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite and replaced the burner head to repair uneven flame problem from warping . Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78702
Jacob
Job Details: 12/20/2021
"Arrived onsite for the inner door rubbing on the top right side of the frame of the unit. Looked at the unit and the looked to be leveled correctly. Tried to lower the left foot to straighten out the unit, but when doing so. Noticed that the left side of the door was catching on a block of the bottom trim board. Raised the unit back up and let customer know there wasnt much that could be done because of the trim board. But with the door slightly rubbing that it wont cause any issues, that the unit may need to be re installed to help with the door rubbing but the unit was correctly leveled. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76504
Tyler
Job Details: 12/20/2021
Arrived on site for refrigerator freezing items in rc. Upon arrival confirmed temps in unit. Found both rc and fc thermistor ohmed within specs per temps during diagnostics. Found after further testing that the hv control wasnt reading temps correctly and also found diffuser motor failing again. Replaced both hv controls and dampener. Informed customer to give unit 24hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Kimo
Job Details: 12/20/2021
Arrived onsite for wall oven with F8E0 code. Upon arrival I our unit into bake in an attempt to test unit and the unit flashed f8e0 code fan speed. I attempted to remove unit in order to test P5-5 and P5-4 connectors but found that the unit was hard wired and there wasnt enough cable to access the access panel to remove it to perform tests at p5-5 and p5-4 connections. Customer needs to have electrician or build come out and more box or add service loop. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78723
Matthew
Job Details: 12/20/2021
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit no longer leaking. Will return with insulation. Office to reschedule ; O-emld tckt
We serviced a
MAGIC CHEF VENTHOOD
Model HV363-A
Near Austin, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of downdraft not operating properly, found unit is working at time of service, but if problem continues, will need 47001006, and 47001050
We serviced a
GE REFRIGERATOR
Model PSW23RSWCSS
Near Austin, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of UI control not responding, and not dispensing water, found unit needed to reset, after reset, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lago Vista, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site for a washing machine throwing an F9E1 error code. Upon further inspection I found the drain pump harness broken at the molex. Due to this I will be ordering a new lower harness to install, and will return with the pump to install as well. Office to reschedule. ; ordrng 1 W11590868 (Lower Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/20/2021
"Arrived on site for Mr says freezer is defrosted, still not making ice, fridge side is somewhat cool. Took temps and not cooling as designed. No evidence of frost in RC or FC. Gained access to compressor and found compressor was warm and not as hot as we normally expect. Also, compressor didnt seem to be running at full speed. Removed inverter and installed new inverter. Compressor kicked on and ramped up to a speed that sounded normal. Tested voltage and inverter is getting 120. Found ice maker harvesting. Went ahead and called for water into ice mold and turned on fast ice at user interface. Adjusted right leg to even out fridge doors. All fans running and fridge seems to be cooling as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Marble Falls, TX 78654
Cliff
Job Details: 12/20/2021
Arrived on site to diagnose an oven with broken door glass. Inner glass pane is broken and will need to be replaced to complete repairs..; ordrng 1 W11455100 (Glass)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Austin, TX 78739
Andrew
Job Details: 12/20/2021
Arrived on site to tts unit for not draining properly. Found error code f0e5(off balance load). All functions operating as designed. Unable to fully test due to water in home being temporarily shut off. Advised customer on loading procedures. No leaks detected. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3830DS01
Near Lakeway, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site to replace UI console, after replacing, unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78130
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for not heating microwave, upon inspection found the microwaves light off and turntable not working. Replaced fuse due to previous diagnosis and found no change, spoke with tech line and was told to replace filter board. Spoke with service team and was told to replace microwave tod. Ordering both parts. Please send senior tech. Installation was making it hard to remove oven, please weigh for more time. Office to reschedule ; ordrng 1 W10389447 (Therm) and 1 W10692851 (Filter) and 1 W10692851 (Filer) and 1 2hrs (2hrs)"
We serviced a
GE REFRIGERATOR
Model PFS23KSHAFSS
Near Austin, TX 78738
Luis
Job Details: 12/20/2021
"Arrived on site for door issues. Found left side door not closing,adjusted door and hinge tested door operation good door now sealing correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Smithville, TX 78957
Tyler L
Job Details: 12/20/2021
"Arrived on site for complaints of condensation in RC. Found door will not close all the way. Made some adjustments and door still not closing all the way, but closing better. Found gasket falling off in some spots. Several gaps in other areas. Pulled gasket off and found several cracks in liner. Took pictures. Was unable to install new gasket, liner is too loose where the cracks are so the gasket is not able to grab onto it. Gasket set in place just slides out when moving the door. Applied adhesive, did not help. Found cabinet damage
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite for compressor noise and instructed customer on fridge noise. Advised customer on design and tolerances. All checks good. Unit is now operating as designed.
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Georgetown, TX 78626
Tommy
Job Details: 12/20/2021
"Arrived onsite for previously diagnosed parts. Upon arrival turned water off to unit pulled unit unplugged but on its side replaced sump wash motor, and ac writing harness and element. Replaced and put unit back into place turned water on and tested. No signs of leaks and unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78645
Justin
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. I installed the brackets and screws. I verified the unit was centered and secure. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/20/2021
"Arrived on site to diagnose a washer that is not cycling properly. Found hot water valve screen clogged, preventing water flow into unit. Cleaned screen and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for leaking from bottom of fridge. Upon inspection found the unit was not draining the Evap water produced, checked lower drain tubing and found it clogged with dust. Blew out the tube and tested. Complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced belt switch and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, TX 78628
Kimo
Job Details: 12/20/2021
Arrived on to install previously designed parts. I installed unit and work area. I gained access to the control and replaced it then I gained access to the light bulb socket and replaced the socket. Found customers bulb burnt out. I attempted to replace it and found that the new one was defective I am ordering 1x 8206232A light bulb D2C. Job complete.; ordrng 1 8206232A (Light bulb)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the drain pump and control and test the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/20/2021
"Arrived on site to test unit for after accumulating on Bottom of FC and leaking past gasket. Found drain was clogged causing water to freeze up drain and drain pan. Also found unit was leaning forward causing water to accumulate and leak past threshold. Removed obstruction, leveled unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3017LSB
Near Killeen, TX 76542
Al
Job Details: 12/20/2021
Arrived to inspect burner issues with all 4 burners. Confirmed the complaint and found all infinite switches had charred marks on them causing the malfunctioning of the elements. Removed and replaced all 4 and unit tested properly to customers satisfaction. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Jarrell, TX 76537
Tommy
Job Details: 12/20/2021
Arrived onsite for dishwasher parts missing. Upon arrival found unit stopper had fallen off. Reinstalled and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model LEQ7030KQ2
Near Moody, TX 76557
Tyler
Job Details: 12/20/2021
"Arrived on site for dryer not turning on. Upon arrival confirmed complaint and verified unit had a stable 240v connection. After further inspection I found the element, thermal fuse, and other heating hardware functioning as designed. Found during tests that the idler pulley as well as belt are stretched out and not giving even tension the drum. Also found pts intermittently closing connections when activated. Couldnt get motor to run when power was applied. Timer also made grinding noise when active. Found damage to front bulk head causing drum not to sit right. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 WP691366 (Idler) and 1 279443 (Front panel) and 1 Cnote (Att. Note for office please read.)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814QB9B
Near Killeen, TX 76549
Al
Job Details: 12/20/2021
Arrived on site 1/2 on a refrigerator and freezer not cooling. Inside the unit I discovered temperatures approximately 78 degrees.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Austin, TX 78732
Brandon
Job Details: 12/20/2021
"Arrived on site to repair leak in dishwasher, found connection at diverter and pump was leaking, I replaced diverter, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 12/20/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LH5DS0
Near Meadowlakes, TX 78654
Cliff
Job Details: 12/20/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan failed and it will need to be replaced to complete repairs.; ordrng 1 5303918549 (Evap fan)
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCBB
Near Temple, TX 76502
Tyler
Job Details: 12/20/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed complaint. Found small amount of oil substance around high side of compressor. Found unit had no charge left. Installed new compressor, ui drier, and valve. Pulled vacuum, and recharged system with 5.6oz of refrigerant per manufacturing specs. Found unit stable at 0/155 (L/H sides). Found rc compartment temps dropping during tests. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near New Braunfels, TX 78132
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for a broken door, upon inspection found the units spring extended causing the door to go lower then normal, compressed springs and all functions worked. Upper tracks are very bent and the wheels are broken. Ordering all parts. Office to reschedule ; ordrng 4 WP8268655 (Wheels)s and 2 WP3385089 (Track)s"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Temple, TX 76504
Tyler
Job Details: 12/20/2021
Arrived on site for range creating smoke when self clean was activated. Upon arrival confirmed complaint and found cause was due to food debri spilling Under the ovens cavity floor covering. Instructed found no other failures during tests. Instructed customer on best methods to clean unit. Documented issue with Techline (sr#7731979440). Call complete
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Killeen, TX 76549
Al
Job Details: 12/20/2021
"Arrived on site to install previously ordered parts. ordrng 1 8304275 (SWTCH-MEMB)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78738
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of noise issues after running a load of sheets, I found no errors in diagnostic mode, I ran test cycle, unit tested good at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR2
Near Georgetown, TX 78628
Kimo
Job Details: 12/20/2021
Arrived onsite to install previously diagnosed pat. Upon inspection I found inlet valve leaking at back of unit. I then removed and installed new inlet valve. Then tested unit and found that it was not leaking anymore. I also found that the hot and cold water spouts were swapped at the wall. I contacted the hose to the inlet valve in the correct orientation. Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Copperas Cove, TX 76522
Al
Job Details: 12/20/2021
Arrived back on site to install previously ordered valve and control. Tested unit and unit tested properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Luis
Job Details: 12/20/2021
"Arrived on site for dispenser issues. Per customer at random times when dispensing water,water wont stop dispensing,tested dispenser diagnosed unit will new controls and switch; ordrng 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11087492 (Switch)"