Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Diego G.

Diego G.

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Old Farm to Market Rd 306, New Braunfels, TX 78130
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace ordered parts. During repairs two of the snaps on the tub ring split which could cause a potential water leak and noise condition. Tub ring needs to be replaced. The basket and the gearcase splines are corroded together so bad that they cannot be separated. So the unit will also need a spin basket.; ordrng 1 APPROVAL/FREIGHTCHARGESTOO and 1 W10811960 (spin basket) and 1 W11161992 (TUB RING)

Near Ann Powell Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit burners not working. Customer did not have receipt for unit. Advised customer I couldn’t work on it unless I had the paper work.

Near Starcrest Ln, Austin, TX 78724
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not working. Test unit and found upper switch holder stuck in the close position when door is opened. Opened switch holder test unit and unit test good job complete unit working as designed.

Near Pin Brush Dr, Austin, TX 78748
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot/cold water connections reversed. Reversed water supply line to correct issue. Calibrated unit. U it completed successfully. Both valve work as intended. All water connections were dry at time of service.

Near TX-95, Holland, TX 76534
Al R.

Al R.

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave with no power. I removed the unit and discovered the thermostat (WB21X10148 WB21X10148)had no continuity, which was causing the NO POWER situation in the microwave. I ordered 3 thermostats and a harness to use on return visit.Order the magnetron TCO and order the incoming power supply TCO I called GE tech line and spoke to Chuck; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB18X10495 (HARNESS) and 1 WB27X10937 (THERMOSTAT ) and 1 WB27X11098 (THERMOSTAT ) and 1 WB27X11100 (THERMOSTAT )"

Near Shimla Drive, Killeen, TX 76542
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and repaired broken hinge using unused correct hinge from call 209505 same builder. All checks good. ; used 1 W10299224 (RIGHT HINGE) from stock

Near Anaheim Avenue, Pflugerville, TX 78660
Al R.

Al R.

RANGE AMANA JB650DT1BB Arrived to inspect front right burner was not turning on the small inner burner. Confirmed the complaint and ordered infinite switch WB24T10153 and 12” surface element WB30T10130 for returning visit.NEEDS MORE WORK.; ordrng 1 WB24T10153 (INFINITE SWITCH ) and 1 WB30T10130 (RANGE 12" HALIANT SURFACE ELEMENT )

Near Shimla Drive, Killeen, TX 76542
Wesley P.

Wesley P.

REFRIGERATOR AMANA ASI2575GRS02 Arrived on site and found unit handles loose. Tightened handles down. Now unit is operating as designed. All checks good. Ordering replacement shelf and shipping d2c.; ordrng 1 D2C and 1 W11135530 (SHELF)

Near Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW6400SW3 Arrived on site for unit displaying OL fault code. Tested unit. found that the basket was not able to float to allow the unit to wash thus the failure code. I placed some lubricant on the shaft and the customer will try the machine in approx 24 hours to see if the rust broke loose.Ernestandkim.bell@gmail.com

Near Co Rd 330, Bertram, TX 78605
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHW0 "Arrived on site for dishwasher not starting and control panel flashing . Found child lock was activated . Unlocked unit ,ran diagnostics test . No error codes , and DW ran entire cycle as designed . Collected 108.24 cc . No water leaks detected at time of service . Job complete ."

Near Captain Hopkins Cove, Austin, TX 78753
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found unit in need of all trim pieces. All else checks good, ordering trim. ; ordrng 1 W10310922 (TOP TRIM) and 1 W10746435 (RIGHT TRIM) and 1 W10746436 (LEFT TRIM)"

Near Anaheim Avenue, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER GE GUD27ESSMWW Arrived on site for washer making a sloshing noise . Unit is making a splashing noise just during agitation during wash . Please call lease office to collect service fee of 99.99 plus tax . No water leaks detected at time of service .

Near Gonzales St, Austin, TX 78702
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Sparrow View Ct, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER MAYTAG MDB4709AWB1 Arrived on site to diagnose a dishwasher that is not heating. Found heating element shorted out. Replaced heating element. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Brandywine Cir, Austin, TX 78750
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for bent toe panel and subsequent door panel scratches. Repaired with panels and retainers. All checks good, unit is now operating as designed."

Near Gray Heron, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site and found ice maker has failed mid harvest. Installed new ice maker . Unit working properly. Job complete

Near Mangrum Hill Rd, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER ROPER RTW4516FW2 "Arrived on site for door not unlocking, found latch stuck but no light flashing, removed top and and replaced latch and Testd good. No leaks on site door locking and unlocking"

Near Arusha St, Round Rock, TX 78664
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on sote for unit leaking. Found leak from diverter motor,

Near Hacienda Heights Cove, Georgetown, TX 78633
Thomas L.

Thomas L.

MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."

Near Riverbend Ln, Kingsland, TX 78639
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for unit not cleaning well and not draining and not advancing properly. Entered diagnostics and found 2 stored failure codes, F7E8 and F0E3.clleared. Does in step 3. Ran step 52 to calibrate load size cycle. All operations were normal and all water connections were dry. F7E8F0E3"

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMC7159TAB Arrived on site to test unit for convection not working. Turned convection on to 300 and unit not heating. Found convection fan working but element not coming on. Will need new convection element 8183581 is discontinued office to reschedule ; ordrng 1 8183581 (CONVECTION ELEMENT )

Near Mandan St, Buda, TX 78610
Al R.

Al R.

WASHER MAYTAG MVWB835DW0 "Arrived to inspect unit dispenser with issues. I checked the bleach dispenser and dispenser was not damaged. I noticed the unit was not balanced correctly, so I leveled the feet and tested the unit. Unit tested as designed with no leaks.JOB COMPLETE"

Near Estes Dr, Killeen, TX 76541
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS-2 "Arrived on site for unit turning off while in use, found control to be needing replaced, was supllied with incorrect model resulting in incorrect supplied control, ordering correct control to complete ; ordrng 1 W10892389 (CONTROL)"

Near Chris Kelley Boulevard, Hutto, TX 78634
James C.

James C.

WINE COOLER KITCHENAID KUBL204ESB Arrived on site and found a light out on the touch panel. Installed new and found the panel to be scratched and the cover coming off I will need to reorder this part to complete repair. ; ordrng 1 W10807582 (cntrl-elec)

Near Crystal Falls Pkwy, Leander, TX 78641
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite for customer complaint of oven not heating properly and door seal not secured. Tested oven @350F and found unit cycle within range of +/-40F. Did also find door seal broken. Installed new replacement. Found new seals does not go all the way around. Reordering door seal. Customer er next available is Friday 1/11. ; ordrng 1 WPW10129032 (gaskt-door)

Near Killeen, TX 76549
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete

Near Rock Castle, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete

Near Rock Castle, Canyon Lake, TX 78133
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete

Near Rock Castle, Canyon Lake, TX 78133
Al R.

Al R.

WASHER MAYTAG MVWB835DW0 "Arrived to inspect unit dispenser with issues. I checked the bleach dispenser and dispenser was not damaged. I noticed the unit was not balanced correctly, so I leveled the feet and tested the unit. Unit tested as designed with no leaks.JOB COMPLETE"

Near Estes Dr, Killeen, TX 76541
Steve C.

Steve C.

UNKNOWN WHIRLPOOL n/a Oil change

Near Northwest Blvd, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer not spinning well. Ran diagnostics received no codes. Inspected motor checked the drain. Calibrated washer. No leaks detected

Near Cricket Hollow, Dale, TX 78616
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived to inspect unit not cooling. Freezer temperature 37 degrees. There was .03 amp draw at the compressor.Unit will need a sealed system (compressor Access valve WP978025W10507884 Compressor.; ordrng 1 W10507884 (COMPRESSOR ) and 1 WP978025 (ACCESS VALVE )

Near Fort Hood, TX 76544
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of wash ability. Ran diagnostics no errors detected. Inspected oui sensor found condensation inside sensor. Replaced sensor ran fine. No leaks detected at time of service. NOTE this is a secondary dishwasher in same home not a recall

Near Cross Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived on site and found unit operating as designed. Was advised that unit bangs so loud on spin it was frightening. Found leveled and firm. Also found basket warped. Ordering new basket to correct noise. All checks good. ; ordrng 1 W10554251 ( BASKET)

Near Tudor House Rd, Pflugerville, TX 78660
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)

Near W Mill St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)

Near W Mill St, New Braunfels, TX 78130
Diego G.

Diego G.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)

Near W Mill St, New Braunfels, TX 78130
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 Arrived on site for no water . Ran diagnostics and got lid lock error code . Checked and supply lines are open . Ran diagnostics wash all checked out . Ran calibration .all checked good . Explained to resident kid has to be closed to fill. If error occurs again will need 2 men and lid lock . No water leaks detected at time of service .job complete .

Near Shady Ln, Austin, TX 78721
Clif L.

Clif L.

MICROWAVE JENN-AIR JMC2427DS01 Arrived on site to diagnose a microwave that is not consistently running. Tested unit and found microwave not sitting flush in cavity. Builder will need to correct cabinet issues to correct door closing issue with microwave as due to cabinet being on level door is torqued. No further repairs can be done at this time and microwave is working as manufacturer intended.

Near Valley Cir, Austin, TX 78731
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SDZ "Arrived onsite and found unit left hinge misinstalled. Corrected installation. All checks good, unit now operating as designed."

Near Town Center Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7590FW0 "Arrived on site and found door hinge has broken, took one picture. Will need to bring back new hinge and have door on hand to ensure repair on the next visit.; ordrng 1 W11251345 (DOOR) and 1 WPW10208415 (door hinge)"

Near Dinsdale Ln, Austin, TX 78741
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for the unit will not dispense ice into crush. Test of the ice dispenser and found the rod is not moving on the ice container. Replace the ice container and tested unit. Unit dispenses ice properly and all water connections were dry at the time of service.

Near Lisa St, Waco, TX 76705
Steve C.

Steve C.

WASHER MAYTAG MVWB765FW3 Arrived on site for the unit will not fill up with water and has LF error. Tested the unit in diagnostic and received error code f3e2 valve thermistor. Replace the valve and calibrated the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near N 50th St, Waco, TX 76710
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is louder than normal. Tested all components of unit and found no mechanical failures at this time and refrigerator running as manufacturer intended. No repairs are needed at this time and no leaks were found at time of service.

Near Palo Alto Way, Austin, TX 78732
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "WRS321SDHZ00 Arrived to inspect breaker tripping. I found the compressor spiked to over 20 Amps momentarily and then leveled off to .77 amps. The compressor Ohmed correctly, but the issue is during load. Office to order compressor, dye drier and service port. Please allow two hours for sealed system service. No water connections to unit.; ordrng 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"

Near Westinghouse Rd, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace rack stop for dishwasher. Replaced stop and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brenham, TX 77833
Jerry C.

Jerry C.

WASHER WHIRLPOOL MAT20PRAWW0 "MAT20PRAWW0 Arrived to inspect incorrect machine pricing. I found the unit fully operable, but the UI would not accept input commands within user mode. Service test modes were all present and the unit appeared to function mechanically, but would not accept funds input manually. Office to order control and UI. No leaks observed during service. Special order parts and the customer is aware they will be called to set service; ordrng 1 W10850499 (cntrl-elec) and 1 W11117408 (cntrl-elec)"

Near Estrella Crossing, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site and inspected dryer and found door switch has broken after replacing switch all function has returned to dryer. No lint found in unit cabinet at time of service, job complete."

Near Eagle Nest Dr, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site found customer is experiencing food items freezing in the middle drawer and fresh food section. Fresh food temp is showing 35 degrees, freezer is 6. Spoke with tech line and they recommended raising the temperature to prevent freezing. Left freezer at 2° and fresh food section at 41° no water leaks from connections at time of service, job complete. SR7723878843"

Near Ruby Ranch Rd, Buda, TX 78610
Steve C.

Steve C.

OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for the unit cooktop is cracked. Tested the unit and found the cooktop is not cracked but the left front and left rear element is cracked. Unit Will need a new left rear and left front elements.; ordrng 1 W10823729 (elmnt-surf LF) and 1 WP8273994 (elmnt-surf LR)

Near Lisa St, Waco, TX 76705
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site. Check for noise issues. Found frame of dryer making a vibration noise. Added noise pads to minimize noise. All functions tested OK. No leaks present. Job complete

Near Sandwell Ct, League City, TX 77573
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site. Check for noise issues. Found frame of dryer making a vibration noise. Added noise pads to minimize noise. All functions tested OK. No leaks present. Job complete

Near Sandwell Ct, League City, TX 77573
Diego G.

Diego G.

DRYER WHIRLPOOL WED75HEFW1 Arrived on site. Check for noise issues. Found frame of dryer making a vibration noise. Added noise pads to minimize noise. All functions tested OK. No leaks present. Job complete

Near Sandwell Ct, League City, TX 77573
Leonardo C.

Leonardo C.

RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for burner not sitting correctly. Found center burner not sitting correctly will order new burner W11162114 and new orifice holder W10885071 office to reschedule ; ordrng 1 W10885071 (CENTER ORFICE HOLDER ) and 1 W11162114 (BURNER TOP )

Near Caraway, Kyle, TX 78640
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer not competing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed rain pump hose and found hair pins lodged in drain channel. Removed obstructions and reassembled. Calibrated unit. Unit completed successfully. Cleared error codes. No other issues found. All water connections were dry at time of service.

Near Bull Run Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER MAYTAG MVWC415EW0 Arrived onsite. Customer no longer needed services. Bought new unit. No work performed.

Near Tecovas Springs Ct, Killeen, TX 76549
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for “F06E08 error code” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.

Near Sandy Ln, Elgin, TX 78621
Clif L.

Clif L.

DISHWASHER WHIRLPOOL GU2300XTVS0 Arrived on site to diagnose a dishwasher that is not draining. Found drain pump clogged with the Bree from normal washing. Remove debris’s from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sendero Springs Dr, Round Rock, TX 78681
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for unit over producing ice when working and unit not powering on. Found kink at end of drain tube going into drain advised customer installation issue and kink will need to be repaired for proper operation of drain. Rn diagnostics found faulty bin thermistor ordering new bin thermistor; ordrng 1 WPW10511923 (THERMISTOR BIN)

Near Lipan Apache Bend, Spicewood, TX 78669
Lou S.

Lou S.

COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the unit does not ignite and stated that when the GFCI outlet located next to the unit is lit up, the unit does not work. I pressed the reset button on outlet and the unit operated as designed except for the front left burner. I found that the orifice was clogged. I removed the orifice and cleared the debris and reinstalled the orifice and tested. The burner operated as designed. I advised the customer to contact an electrician to inspect the outlets. No gas leaks detected during service, job completed."

Near Magellan Way, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site dropped bin off . Job complete .

Near E 3rd St, Austin, TX 78702
James C.

James C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"

Near W Reed Park Rd, Jonestown, TX 78645
Clif L.

Clif L.

WASHER GE WPGT9150HWW Arrived on site to diagnose a washing machine that is not filling with hot water. Tested all parts and components of unit and could not duplicate any failures at this time. Advised homeowner on preset cycle options that are not changeable due to manufacturers settings. No repairs are needed at this time and no leaks were found at time of service.

Near Falling Oaks Pl, The Hills, TX 78738
Clif L.

Clif L.

OVEN GE JT95S0K3SS Arrived on site to diagnose an oven that is getting error codes. Tested unit and found cancel key error code on display. Control panel is no longer available in unit cannot be repaired.

Near Coventry Rd, Spicewood, TX 78669
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"

Near Hidden Ridge Pl, Jonestown, TX 78645
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.

Near Neta Dr, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.

Near Neta Dr, Killeen, TX 76549
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "arrived on site to inspect refrigerator ice maker not making ice and no water dispensing. Upon further inspection, using a cup, I tested the water dispenser and a little water trickled out. I checked the water line at the top left hinge area and the same thing, just a trickle. I removed the water tubing cover from the inside of the rc section to expose the water tube and water valve. Using my multimeter, I tested ohms to the valve and found it open. I removed and replaced the valve and tested and the water dispensed. I tested the ice maker and it cycled and then water dispensed into the ice maker. No water leaks observed during service, job completed."

Near Paola Cove, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB765FW2 Arrived on site and found unit operating properly. Found unit had experienced a f0e5 off balance load. Found needed adjustement of leveling. Explained design to customer. Tested noise for squeak and found unit impeller loose. Tightened bolt. Unit is now operating as designed.

Near Grand Mission Way, Pflugerville, TX 78660
Paul R.

Paul R.

WASHER MAYTAG MVWC415EW1 Arrived onsite for the washer making a grinding sound. I found coins under the wash plate causing the noise. I removed the coins and tested the unit in the auto diagnostics cycle. The unit completed the test and worked as designed. Ms stated the door lock sometimes doesn’t unlock. I tested the door lock in manual diagnostics multiple times and the unit worked correctly. There were no water leaks present at the time of service. Call complete.

Near Wavecrest Blvd, Austin, TX 78728
Al R.

Al R.

DRYER MAYTAG MEDC215EW1 "Arrived to inspect unit making loud noises. I confirmed the complaint and checked the belt, rollers and blower. I removed and replaced the NORMAL REPAIR KIT. Reassembled the unit and unit tested as designed. No lint observed at the time of service."

Near Lone Shadow Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

REFRIGERATOR JENN-AIR JFI2089AES "JFI2089AES Arrived to inspect cooling issue. I found the compressor would not start and had a recent start device installed. The compressor would continuously click and attempt to cycle without starting. I advised the customer the unit will require a compressor and after quoting, the customer elected to replace the unit. I am waiving the service fee due to recent service for the same issue. No leaks observed during service."

Near Canyon Vista Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for unit not draining. Test unit and found brown wire to drain motor was not connected to drain motor. Secured connection to drain pump test unit and unit draining correctly no leaks present job complete

Near Hillcroft Dr, Austin, TX 78724
Robert J.

Robert J.

RANGE WHIRLPOOL WEG515S0FS0 "Arrived on job for complaints of oven light issue. Removed cover,inspected bulb. Customer to replace bulb.Oven had black soot inside.inspected flame adjusted and found air fuel mixture incorrect causing carbon monoxide.. No leaks at time of service."

Near N Bluff Dr, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 Arrived on site and inspected for no cool. Found unit running at 60f. No oil spilling. Amp draw of .3 on compressor. Diagnosing as leak in sealed system. CS to call customer with options. Charged 108.24

Near Butler National Dr, Pflugerville, TX 78660
Steve C.

Steve C.

REFRIGERATOR MAYTAG MFI2570FEZ00 Mike on site for the unit is not making ice for dispensing water in beeping noise from the user interface. Tested the unit and found the freezer temperature is at 1° and the fresh food section is that 37°. Found the bypass on the water filter housing was not inserted properly. Tighten the bypass And tested the unit. Unit is dispensing water and the ice maker filled with water as well. Unit is working properly and all water connections were dry at the time of service.

Near Old Mill Creek Dr, Waco, TX 76712
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site and installed new duct housing and thermistor. Tested operation. Unit working properly and instructed customer to allow 48 hours for temperatures to level out. Job complete

Near Fulkes Rd, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for unit spraying water when filter removed, indicating bad head. Replaced reservoir and tested good no leaks on site"

Near Briar Hollow Dr, Austin, TX 78729
Jerry C.

Jerry C.

REFRIGERATOR GE GSH25JSXNSS GSH25JSXNSS Arrived to instal previously ordered part. I removed the failed ice maker and installed the replacement. It cycled and filled as designed. No leaks observed during service.

Near Belfalls Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSRP25FNSS00 "Arrived on site for loud noise diagnosed failed condenser fan motor,shaft rubbing on bearings inside of motor. Installed new fan motor,powered unit on fan running at weak speed and odd noise from motor. Installed a second fan motor powered unit on unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"

Near Myers Creek Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Tested unit and found icemaker would rotate and not call for water. Removed and replaced icemaker. Reassembled and tested unit. Unit now calls for water as intended. Also found RH RC door gasket torn. Ordering additionally RH RC door gasket. Next available for customer is 1/11/19. All water connections were dry at time of service.; ordrng 1 CNOTE (ABO) and 1 W10688387 (gasket-fip)

Near Indian Camp Trail, Copperas Cove, TX 76522
Lou S.

Lou S.

DRYER WHIRLPOOL WGD4850HW0 "arrived on site to inspect dryer not shutting off. Upon further inspection, the customer advised that the builder had pointed out that the gas was not turned on to the unit. I inspected the unit to make sure it was operating properly and the customer had a load of clothes drying. The unit was heating as designed and I did not detect any gas leaks during service. No lint observed during service, job completed."

Near Red Matador Lane, , TX 78628
Brandon C.

Brandon C.

REFRIGERATOR GE PFE28RSHESS "Arrived on site to replace fan motor and evaporator cover, I replaced evaporator cover and fan motor, unit tested good."

Near Spillman Ranch Loop, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for no cool and no leds. Unit not powering on,powered unit on and off from ui unit not powering on. Found deli ui not operable. Unplugged ui reset u it from break light powered on,clicking noise from main control. Unit reading door is open with doors closed. diagnosed unit will need main control and deli ui.

Near Paint Rock Dr, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5FHEXTQ00 Arrived to inspect refrigerator not dispensing water or ice. I checked and confirmed the complaint. It was discovered the LOCK OUT button on. I unlocked the button and unit tested as designed. Unit dispenses both water and ice.All water lines were dry at the time of service.JOB COMPLETE

Near Mockingbird Ln, Killeen, TX 76541
Robert J.

Robert J.

RANGE WHIRLPOOL WFG505M0BS0 "Arrived on site for left rear burner not igniting. Checked igniter connection. Found unplugged,reconnected tested operation no leaks detected at time of service."

Near Nautical Loop, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER GE GTW460ASJWW "Arrived on site for customer complaint of intermittent out of balance loads. I replaced shifter, unit is working as designed."

Near Lakehurst Loop, Spicewood, TX 78669
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not drying properly. Tested the unit and found the heating element will turn on but there’s no suction near the lint trap. Remove the vent hose and test the unit. Unit works properly and advise the customer to call the landlord due to blockage inside the wall not allowing the air to escape. Advise customer to clean air vents every six months.

Near Chance Ct, Belton, TX 76513
Brandon C.

Brandon C.

OVEN KITCHENAID KOSE500ESS00 "Arrived on site for customer complaint of unit not maintaining proper temperature, found faulty relay on control board, I replaced control, tested good."

Near Hidden Canyon Cove, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR GE PFE28RSHESS "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Found faulty fan motor, ordering fan motor. ; ordrng 1 CNOTE (BC ONLY) and 1 WR60X29099 (FAN MOTOR)"

Near Spillman Ranch Loop, Austin, TX 78738
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete

Near Appellation, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser, found motor activating but not dispensing ice. Tested voltage to dispenser motor and found within range. Tested motor and found locked up. Found minor ice buildup around motor. Asked customer if noticed ice melting and he said no and ice maker is working fine. Inspected ice door seal. Found motor still under warranty. Removed failed motor and installed new. Spoke with customer on possible ice getting stuck on ice door. All tested good, no water leaks present."

Near Albacete Ln, Round Rock, TX 78681
Lou S.

Lou S.

WASHER GE GTWN4250D2WS "arrived on site to inspect washer making loud noises. Upon further inspection, the customer provided a video of the unit making the noise. It sounded like a metal on metal noise. I placed the unit in diagnostics and no error codes were present. I removed the front cover and found metal shavings on the bottom panel. After further inspection, I found the the washer drive pulley wheel had been hitting the shipping brackets/mounts and actually bent the left bracket over. I advised the customer of my findings. I was able to bend the brackets down as out of the way and tested the unit on rinse and spin and the unit operated as designed with no out of the ordinary noises. No water leaks observed during service. Job completed."

Near Lost Peak path, Georgetown, TX 78633
Clif L.

Clif L.

OVEN JENN-AIR JJW2830DS02 Arrived on site to replace control panel for oven. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Angel Song Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

WASHER MAYTAG MDBH949AWS4 "Arrived on site for customer complaint of dishwasher not closing, found right side door had come off of hinge, I put door back on hinge, unit is now closing. Found unit would not power on, found faulty bi metal. Ordering bimetal. ; ordrng 1 W10258275 (bi-metal)"

Near Butler Ranch Rd, Dripping Springs, TX 78620
Jerry C.

Jerry C.

DRYER WHIRLPOOL WED5000DW2 "WED5000DW2 Arrived to inspect long dry times. I verified the vent tube was not kinked and I tested internal temperatures at the vent. I found the unit, set to high heat, cycled off at 250+ and then back on at 126. Temperature decline was much slower than expected and increase was very fast. Usual cycle temperatures are 215-225 and 115-125 measured at the vent. The air plenum required tightening and I tested airflow after correcting. The airflow was very low and I advised the customer they will have to contact the builder to correct the vent issue. No lint within chassis."

Near Brenham, TX 77833
Robert J.

Robert J.

DRYER WHIRLPOOL LEB6200PQ0 Arrived on site for complaints of noise. Inspected blower wheel and housing finding debris.would recommend vent cleaning for housing ventilation.

Near Terravista Dr, Austin, TX 78735
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Found icebox fan not running allowing air circulation in RC section. Unit will need new icebox fan to complete repair. Advised customer that AHS must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10281584 (motor evaporator (icebox fan))

Near Co Rd 3372, Kempner, TX 76539
Leonardo C.

Leonardo C.

DISHWASHER AMANA ADB1700ADS3 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not washing. Test unit and found wash motor getting power but not coming on. Ordering new sump and motor W10902307. Rescheduled for Wednesday 1/9; ordrng 1 W10902307 (SUMP AND MOTOR )

Near Seneca Falls Loop, Austin, TX 78739
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found faulty filter causing unit to leak from filter head. Tested unit without filter installed and with bypass installed and found unit not leaking. Customer will need to replace filter to correct issue. Per customers request I left water off to unit at wall valve.

Near Brenham, TX 77833
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for water leaking. Found split open icemaker fill tube,ran water dispenser no leaks at valve,ordering fill tube,also ordering valve Incase needed. Return appt set for 1/9 ; ordrng 1 67006317 (FILL TUBE) and 1 W11043013 (VALVE)"

Near Cabrillo Way, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not washing test unit and found bad sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing correctly job complete

Near E 3rd St, Austin, TX 78702
Leonardo C.

Leonardo C.

RANGE GE JS660SL1SS Arrived on site to test unit for no display. Test unit and found burner working but no display on board and no buttons working. Test power coming in to unit and power is correct. Removed panel and all connection are good board getting power but not responding. Will need to order new board WB27X29100 office to reschedule. ; ordrng 1 WB27X29100 (BOARD )

Near E 6th St, Austin, TX 78702
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator with a no cool condition in both compartments. I found the compressor not running due to a failed start device. I replaced the start device and tested the unit. The unit is working as designed. Call complete.

Near S Crossing Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

DRYER WHIRLPOOL LEC7848DQ0 "Arrived on site and found connection on cut off is loose, after replacing connection dryer will now run and heat properly. No lint found in cabinet at time of service, job complete"

Near Ruby Ranch Rd, Buda, TX 78610
Arthur B.

Arthur B.

DRYER WHIRLPOOL GEW9200LW0 Arrived onsite for customer complaint of dryer not heating. Removed toe panel and checked for continuity on TCO. Found TCO open. Removed and replaced TCO. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Bermuda Dr, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Arrived onsite for customer complaint of SxS refrigerator not cooling in both section. Tested unit and found start device keeps clicking. Installed new replacement start device. Found unit still clicks. Found compressor is locked up. Unit will need new compressor to complete repair. OF to R/S once authorization is given. Unit is outside in garage for easy access to repair. ; ordrng 1 876765 (mtg kit) and 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (1/4 process stub) and 1 W10139462 (compressor) and 1 WPW10143759 (dryer dye)

Near Coleton Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL DU915PWPQ0 "Arrived onsite for customer complaint of dishwasher not draining properly. Was able to drain unit. Removed drain check valve on sump n motor. Found some sort of fruit seed lodged in check valve. Removed obstruction and reassembled. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Herald Dr, Harker Heights, TX 76548
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noisy operation and no interior lights are operating. Found the pantry control is sitting in water and it is corroded as well as it’s wiring harness. The noise is coming from the ice on the freezer evaporator hitting the fan. The dispensers do not work on the door. It appears all of the issues are from the pantry control and it’s harness being corroded. Will bring all parts back along with freezer fan and pantry harness. Will speak to service manager about S code.; ordrng 1 ATTENTIONCHASE (PLEASE CALL TOMMY 1ST) and 1 W10815668 (dor-fip bl) and 1 W11170612 (HARNESS) and 1 WPW10675033 (cntrl-elec)

Near Emerald Way, Horseshoe Bay, TX 78657
Paul R.

Paul R.

OVEN WHIRLPOOL WOS92EC0AS03 Arrived onsite for the oven not heating. I found the thermal fuse open in the control panel. I also found the TOD open on the rear of the unit. I replaced the fuse and the TOD. I powered the oven and tested it in the bake cycle. I had an F1E1 error appear. I cleared the error and test again. The error reappeared. I replaced the main control and retested the oven. The oven reached 350 set point temperature and is working as designed. Call complete.

Near Lisi Anne Dr, Austin, TX 78717
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)

Near Waterford Grace, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)

Near Waterford Grace, New Braunfels, TX 78130
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIC15NRTS0 Arrived on site. Checked for ice clumping issues. Found additional problem with unit. Found drain pump bad not allowing water to drain from reservoir. Part. 114.78 plus tax. Water drain pump to repair unit. Office to reschedule customer; ordrng 1 2313705 (drain pump)

Near Waterford Grace, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace evaporator fan motor and fill tube for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mont Blanc Dr, Bee Cave, TX 78738
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for no heat condition. Tested unit and found unit was pulling 115 W and not heating. The relay on the control was not closing. Tested further and then found the unit would be pulling 1400 W. The unit has an issue with the control board relay and the magnetron. Will order necessary parts. ; ordrng 1 W10836753 (transformr) and 1 W10892389 (cntrl-elec) and 1 W11256462 (DIODE)

Near Shoals Pkwy, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FTS02 Arrived on site for freezing in left side drawer. Replaced damper assembly checked damper operation unit working as designed.

Near Las Lomas Dr, West Lake Hills, TX 78746
Clif L.

Clif L.

OVEN KITCHENAID KEBS109BSS00 Arrived on site to diagnose an oven that is making noise after previous repair. Found paneling loose on the oven from previous repair. Tightened the paneling and tested unit. Found all is functioning properly at this time.

Near Schleicher Trail, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9200SQ00 "arrived on site and found F 20 saved in diagnostic cycle water flow is very weak. Inspected water lines and found sentiment from water source. Took several pictures. after replacement started a diagnostic cycle again and water flow is now correct. No water leaks from connections at time of service, job complete"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR IKEA IRT138FDM00 "Arrived on site for loud noise and cooling issue. Removed evaporator cover,found unit not defrosting checked thermistor diagnosed failed defrost thermistor. Removed ice from evaporator replaced defrost sensor. Powered unit on unit working as designed.

Near Northland Dr, Austin, TX 78731
Lou S.

Lou S.

OVEN WHIRLPOOL WFG320M0BW0 "arrived on site to inspect oven not heating. Upon further inspection, I tested the cooktop burners and they all worked. I removed the oven bottom pan to expose the burner and Ignitor and turned the unit on Bake at 350. The Ignitor took a long time to illuminate, but was not enough to ignite the burner. When I went to replace the Ignitor, I opened the box and found the new part damaged. I advised the customer of the issue and advised that I would have to order another Ignitor and return. I am ordering the Ignitor and scheduled return service for 01/09/19. No gas leaks detected during service.; ordrng 1 W10918546 (igntr-oven)"

Near Otis St, Taylor, TX 76574
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 Arrived on site I am inspected dryer and found braided metal gasket around lower shroud is loose and leaning into blower wheel And causing noise. Receded gasket and noise has stopped. Job complete

Near Blue Ridge Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

DRYER SAMSUNG DV218AEWXAA "arrived on site to inspect dryer not drying clothes. Upon further inspection, I removed the top panel, along with the front panel to expose the heating element and cutoffs. Using my multimeter, I tested ohms at the element ad it was open.

Near Arrowhead Trail, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 Arrived on job for washer not always spinning. Ran diagnostics and got F7e6 motor failure code. Checked actuator which had no damage. Checked capacitor which appeared normal.motor was warm to touch recommend replacement motor.; ordrng 1 CNOTE (CUSTOMER NEEDS AM) and 1 W11283592 (MOTOR)

Near McDade Dr, Austin, TX 78735
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect cooling and dispensing issues. I discussed the issue with the customer and they said the unit should not dispense water and then the fc warmed considerably. A few days prior to my arrival, the unit started operating correctly and the symptoms cleared. During the episode, the unit displayed the door open indicator as well. I suspect the issue was an artifact of too much moisture within, from the correction I did during the last service and the issue cleared on its own as the interior humidity dissipated. I advised the customer on things to look for if the issues reoccur. Operational test and temperatures normal, no leaks observed during service. Warranty applied."

Near Kingsway Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for customer complaint of all LED lights not illuminating on french door refrigerator. Removed control cover and found now LED supply board shorted. Removed and replaced board. Reassembled. All LED modules work as intended. No other issues found. All water connections were dry at time of service.

Near Sundance Dr, Temple, TX 76502
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of not cooling. Refrigerator in off position turn on working and cooling fine.

Near Pioneer Trail, San Marcos, TX 78666
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not drying, found control failed and element failed, will need heater and return with control to complete, no leaks on site; ordrng 1 W10518394 (heater)"

Near Pathfinder Way, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job to replace shelf. After replacing shelf identified rails were not needed. Tested operation of shelf which worked. No leaks detected at time of service. Job complete

Near Roseberry St, Buda, TX 78610
Lou S.

Lou S.

WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered parts. From the previous service call, the tech found that the lower wiring harness was bad and needed replaced, as does the main control due to error code F3E1. I removed and replaced the lower wiring harness and main control and tested the unit. The unit dispensed water into the basket but when it was to agitate, I could hear the capacitor making a loud ratcheting noise as if it were struggling to get the motor started. I advised the customer of my findings and am ordering the capacitor and scheduled return service for 01/10/19. No water leaks observed during service. Unit was left unplugged.; ordrng 1 W11227944 (CAPACITOR )"

Near Hatch Rd, Cedar Park, TX 78613
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 WRS571CIHZ00 Arrived to instal previously diagnosed and ordered part. I removed and replaced the diffuser and tested. The noise was as expected and the issue corrected. No leaks observed during service.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Robert J.

Robert J.

WASHER MAYTAG MVWC425BW1 Arrived on job for complaints of not washing. Found wire harness damaged and capacitor bad. Cover damaged ; ordrng 1 W10858334 (wire harness) and 1 W11158831 (CAPACITOR ) and 1 WPW10550173 (cover pulley)

Near Rimrock Dr, Spring Branch, TX 78070
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site replaceUI and control board in control kit . Tested unit and all checked good . No water leaks detected at time of service . Job complete ."

Near Dagon Dr, Austin, TX 78754
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no cool. Compressor powered on no frost on evaporator. Called tech support per tech support,per tech support check all joints found small amount of oil on drier,installed new filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. File #7723865397 sealed system repair"

Near Paraiso Pkwy, Austin, TX 78738
Jerry C.

Jerry C.

DRYER MAYTAG MDE20PRAYW0 "MDE20PRAYW0 Arrived to inspect no power. The unit would not react to any input and I verified correct line VAC at the terminal block. All thermal devices were closed and voltage was present to the UI and control, including correct voltages from the transformer and 4.9 VDC present between VCC and VDD on the data line. Office to order UI, control and transformer. Office to contact the customer to arrange return service as all parts are special order. Lint to be removed upon return service. ; ordrng 1 W11101039 (cntrl-elec) and 1 WPW10131839 (transformr) and 1 WPW10166305 (cntrl-elec)"

Near Estrella Crossing, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site for broken plastic. Found plastic broke off from ice bin diagnosed unit will need new ice bin. Installed new ice bin

Near Miami Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFC2062SEZ01 Arrived on site for no cool. Clicking noise from compressor area. Removed cover found start device burned removed starter installed new start device powered unit on compressor powered on unit working as designed.

Near Waller St, Austin, TX 78702
Clif L.

Clif L.

DRYER WHIRLPOOL WED6000DW4 Arrived on site to diagnose a dryer that is making abnormal noise when running. Found roller assembly worn out causing abnormal noise. Replaced rollers assembly from repair kit and tested unit. Found all is working properly at this time.

Near Edgerton St, Austin, TX 78730
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "WRS571CIHZ00 Arrived to inspect ice issue. Per the service notes the customer complaint was about ice production, however, the issue was with the diffuser/damper making excessive noise. Office to order diffuser. No leaks observed during service. ; ordrng 1 W11164593 (DIFFUSER )"

Near Kickapoo Creek Ln, Georgetown, TX 78633
Joseph C.

Joseph C.

WASHER WHIRLPOOL MHWE900VW00 "Arrived on site for “F35 error code” complaint. Inspected unit and found pressure sensor to be faulty. Removed and replaced pressure sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Geneva Dr, Austin, TX 78723
Arthur B.

Arthur B.

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Clairidge Ave, Killeen, TX 76549
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS92EC0AS02 Arrived on site to diagnose no power symptom. Found voltage at fuse but no continuity. Found unit to operate properly with fuse installed. ; saved tckt

Near W Walter Ave, Pflugerville, TX 78660
Diego G.

Diego G.

WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"

Near Booker Ave, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"

Near Booker Ave, New Braunfels, TX 78130
Diego G.

Diego G.

WASHER MAYTAG MPW5500FW0 "Arrived on site. Checked for leaking issues. Found the warped Bello creating water to leak out from door. Replace Bello and cycle, all functions tested OK. No leaks present. Job complete"

Near Booker Ave, New Braunfels, TX 78130
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site found control panel is damaged, after replacing control panel confirmed it is now operating properly. Job complete"

Near San Marcos, TX 78666
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found of an average temperature is 370 when set at 350° adjusted calibration down 20° and oven is now operating properly. No further repairs required at this time, job complete."

Near San Marcos, TX 78666
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HV1 Arrived to install previously ordered parts. Removed and replaced the magnetron capacitor diode and fuse. Reassembled unit and tested with cup and water. Unit tested as designed.JOB COMPLETE

Near Mosaic Trail, Killeen, TX 76542
Arthur B.

Arthur B.

OVEN FRIGIDAIRE n/a "Arrived onsite for customer complaint of freestanding range oven not working. Found bake element had shorted out. Unit will need new bake element to complete repair. M&S Tag is warn off. Was able to locate parts using part reference. R/S for Friday 1/11.; ordrng 1 316075103 (element,bake)"

Near Kerrville Ct, Killeen, TX 76549
Clif L.

Clif L.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain line clogged at garbage disposal causing unit not operate properly. Cleared clog from drain line and tested unit. Found all is functioning properly at this time. It leaks were found after services were performed.

Near Thorncliffe Dr, Austin, TX 78731
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9200SQA10 "Arrived on site for customer complaint of error codes, and unit not washing. Found faulty door latch, water valve and flow meter, after replacing all parts, unit tested good."

Near Redmond Rd, Austin, TX 78739
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite to install new water valve housing assembly from prior tech’s diagnosis. Removed and replaced assembly. Installed water supply hoses. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Cr 3420, Lampasas, TX 76550
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB755DW0 "arrived on site to inspect washer making loud grinding noise. Upon further ,inspection the customer provided a video of the unit making the noise. While playing the video, it sounded as if the unit was in agitate mode and was making a loud grinding sound. I placed the unit in diagnostics and tested with error code F0E5–off balance load, appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. The unit did not make any out of the ordinary noises during testing. I tilted the unit back and inspected underneath and found on the rotor evidence of it rubbing against the drain pain. Also, I found that the rotor bolt was loose and I tightened it. I let the unit down and inspected the drain pain and found evidence that the rotor had rubbed it. The customer advised that when the unit started making the noise, the unit was off balance and they had to re-center the load. I advised the customer th

Near White Creek Cove, Austin, TX 78717
Steve C.

Steve C.

DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is tearing the clothes. Tested unit and the unit will heat and rotate. Found the drum Is peeling off and the clothes is getting stuck in between. The unit will also need a new repair kit. Office will need to reschedule the customer.; ordrng 1 W10899578 (drum)

Near Barr Ln, Copperas Cove, TX 76522
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000BW Arrived on site and found unit bearing out. Returning with bearing kit and tool to repair. Verified no other problems causing symptoms. ; schdld next appmnt for 1/14 MON !

Near Raven Caw Pass, Pflugerville, TX 78660
James C.

James C.

WASHER MAYTAG MHWE200XW00 Arrived on site and installed new valves. Ran diagnostics to test operation and found the unit making a loud hammering noise in spin cycle. Checked bearing and found it to be failing. Unit will also need new rear tub and basket to complete repair. Repair will require 2 technicians and 2 hours to complete; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2 TECH 2 HOUR) and 1 W11239040 (REAR TUB) and 1 WPW10205253 (basket)

Near Arrowhead Trail, Cedar Park, TX 78613
Diego G.

Diego G.

DRYER ROPER RED4516FW0 "Arrived on site. Checked for no heat issues. Found loose connection at heater not allowed heater to kick on. Reconnected connector to heater and tested, all functions tested OK. Also instructed customer that exhaust is partially restricted it would need to be cleared for dryer to work correctly. Job complete"

Near Pond Springs, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER ROPER RED4516FW0 "Arrived on site. Checked for no heat issues. Found loose connection at heater not allowed heater to kick on. Reconnected connector to heater and tested, all functions tested OK. Also instructed customer that exhaust is partially restricted it would need to be cleared for dryer to work correctly. Job complete"

Near Pond Springs, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER ROPER RED4516FW0 "Arrived on site. Checked for no heat issues. Found loose connection at heater not allowed heater to kick on. Reconnected connector to heater and tested, all functions tested OK. Also instructed customer that exhaust is partially restricted it would need to be cleared for dryer to work correctly. Job complete"

Near Pond Springs, New Braunfels, TX 78130
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for “frosting in freezer” complaint. Inspected unit and found track wheel, for rail, had popped loose. This left freezer door ajar and caused frost buildup. Reset track wheel. Door closes as designed, now. No leaks detected, at time of service."

Near Briarcreek Loop, Manor, TX 78653
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found hot water valve is constantly dripping, took one picture. Replaced valve assembly and it is now operating properly. No water leaks from connections at time of service, job complete"

Near FM1625, Austin, TX 78747
James C.

James C.

OVEN KITCHENAID KODE300ESS04 Arrived on site and found oven rack not sitting properly in tracks. Installed new rack and tested. Unit working properly. Job complete

Near Portobello Road, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 arrived on site for the unit is not making ice. Tested the unit and found the ice maker is defective. Unit needs a new ice maker with new harness kit. Will also need the valve on next visit. All water connections were dry at the time of service.; ordrng 1 W10882923 (icemaker)

Near Sun Valley Drive, Temple, TX 76502
Steve C.

Steve C.

WASHER AMANA NTW4516FW2 Right on site for the unit knob is broken. Found the control board shop where the dog goes into is also broken. Call the office to get authorization and NEW advised it's uneconomical for repair. Unit is not connected to any water connections.

Near N Interstate 35 Frontage Rd, Waco, TX 76706
Scott  M.

Scott M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for metal shavings and large gap around bottom tip at bellow . Ran diagnostics code , no error codes . Something metallic has gotten in between outer tub and basket .Customer is going to reach out to whirlpool .

Near E 45th St, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5NHAXNB02 "arrived on site to inspect refrigerator no cool in both compartments. Upon further inspection, the customer had the unit unplugged. I plugged it in and turned the unit on at the thermostats. The unit came on immediately. I pulled the unit out and removed the back cover and using my multimeter, I checked amps at the compressor. My Amp reading was 1.5. I pushed the unit back and removed the shelving from the fc section. I removed the Evap cover and checked the evaporator and only the bottom portion had a frost pattern. I went to the back of the unit again and checked amps at the compressor again and this time my reading was 2.6amps. The compressor was scolding hot as was the tubing to the condenser.

Near E Rustle Cove, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for no cool symptom both compartments.Sr#7723850374 Andrew. Did basic checks and found unit compressor running in diagnostics but not at all under regular operation. Andrew advised replacing UI.I am ordering UI and control and pantry UI to repair evident control problems however proper diagnosis of unit cannot take place prior to cooling restoration. No evident wire damage, leaking or burnt controls. Wire continuity in door is good. Customer not satisfied with fridge, very concerned by long history of failure. Customer requesting replacement. Unit parts will require autho. Office to reschedule.; ordrng 1 W10894103 (UI) and 1 WPW10675033 (CONTROL) and 1 WPW10769076 (UI PANTRY)"

Near Payne Ave, Austin, TX 78757
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found no faults in memory and ran auto test. I found the motor pulsing during spin cycle and ran test on actuator. I found the actuator not reading properly while turning basket. Installed new actuator and calibrated. Ran auto test again and found the unit running spin test properly. Job complete

Near Travis St, Jonestown, TX 78645
Steve C.

Steve C.

MICROWAVE WHIRLPOOL MH1150XMQ0 Arrived on site for the unit made a popping noise and smoke started coming out. Found the interior has a lot of burnt spots due to arcing. Test of the units and found every time the unit is plugged in it will trip the breaker. Found excessive smoke coming out of the control board and there is a large arc in the cavity right side of the cavity. Also found the waveguide is defective. Found the unit is unrepairable And the office will need to contact AHS. ; ordrng 1 CNOTE (UNREPAIRABLE )

Near Reuter Ave, Waco, TX 76708
Paul R.

Paul R.

DRYER WHIRLPOOL WED92HEFC1 Arrived onsite for the dryer making loud noise. I found the internal vent duct vibrating against the bottom of the dryer. I added sound pads to remove the noise. I tested the unit and it is quiet and working as designed. Call complete.

Near Canyon Vista Way, Austin, TX 78726
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for the unit will not cool or freeze. Test of the units and found the refrigerator is not cooling or freezing and in diagnostics the compressor will turn on but the condenser motor will not. When removing the back panel found a mice nest and mice droppings all near the compressor and condenser motor. Advise the customer we cannot service the units due to mice infestation. Customer advised he will be contacting Lowe’s and KitchenAid. All water connections were dry at the time of service.

Near Shaw Rd, Temple, TX 76501
Thomas L.

Thomas L.

MICROWAVE GE JVM3160DF3WW Arrived on site for no operation. Found unit to be totally non-functional. Open the grill to find that a person had previously serviced this unit but left the fuse lose in the fuse holder. Secured fuse and unit now operates properly. The top vent Grill was cracked by previous servicer.

Near Prospector Pass, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC565FW1 "Arrived on job for complaints of not washing. Found connection to capacitor loose. Reconnect and ran diagnostics, operation normal. No leaks detected at time of service"

Near Warwick Pl, New Braunfels, TX 78130
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800XQ1 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Found the rollers on the unit is making a squeaking noise. Use the repair kit and install new rollers. Tested the unit and unit is working properly and advise customer to clean air vents every six months.

Near Dogwood St, Robinson, TX 76706
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW8540BC0 "WTW8540BC0 Arrived to inspect leak. I found the basket was stuck to the back of the chassis and after freeing it, the issue was resolved and the unit would not leak in service test mode. I advised the customer to load the machine a little lighter to prevent the tub from going low enough it can get stuck to the chassis. No leaks observed during service."

Near Drystone Trail, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit lat king long to dry, found temps reaching 135, than dropping, indicating clogged duct vent . Advised customer to get entire duct cleaned collected 018.24 on cc"

Near Petunia Ln, Pflugerville, TX 78660
James C.

James C.

WASHER AMANA WTW4616FW2 Arrived on site and tested operation. I found the unit pulsing in spin. Installed new capacitor and tested and found unit not pulsing during spin but is cutting the spin cycle short. Installed new control and found new control would not allow calibration mode. I will need to reorder control to complete repair. ; ordrng 1 W11170645 (CONTROL )

Near Travis St, Jonestown, TX 78645
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW75HEFW0 Dropped off feet as asked by customer

Near W Esparada Dr, Georgetown, TX 78628
Diego G.

Diego G.

WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"

Near Royal Gate Dr, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"

Near Royal Gate Dr, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER WHIRLPOOL WFW8640BW1 "Arrived on site. Check for no draining issues. Found build up in screen of pump. Uncloggedndrain and cycle, all functions tested OK. No leaks present. Job complete"

Near Royal Gate Dr, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found power to control is correct. It will not enter a diagnostic cycle or begin a normal cycle. Replaced control board and after calibration it will now complete a test cycle. No water leaks detected at time of service, job complete."

Near Guemal Road, , TX 78610
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site and replaced valve and the harness, no further repair is required at this time, job complete."

Near Nature View Loop, Driftwood, TX 78619
Joseph C.

Joseph C.

DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site for “sensor light out on control panel” complaint. Inspected unit and found control panel faulty. Removed and replaced control panel. Unit is performing as designed. No leaks detected, at time of service."

Near Kalama Dr, Bastrop, TX 78602
James C.

James C.

DRYER MAYTAG MEDC215EW1 Arrived on site and tested operation. I found that the thermal fuse has failed. Installed new fuse and tested. I found the temperatures rise fast and fall really slow. Inspected exterior vent and found to be clogged with lint. Instructed customer that the vent should be cleaned to prevent fire hazards due to lint backing up into unit. Unit clear of lint after repair. Job complete

Near Thomas Cove, Lago Vista, TX 78645
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived on job to replace timer. After replacement test heater and air flow.

Near Lago Vista St, San Marcos, TX 78666
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for u it shaking and hoping, found unit still had shipping bolts installed, removed bolts and Testd good no leaks, unit will still need new feet due to rubber damage; schdld next appmnt for 1/10 THU !"

Near W Esparada Dr, Georgetown, TX 78628
Clif L.

Clif L.

COOKTOP JENN-AIR JGD3536GS00 Arrived on site to diagnose a cooktop was burners that are not lighting. Found all burner mounting screws have been removed from unit by installer causing igniters not to sit in proper position to burner caps. Reinstalled all burn or screws and tested unit. Found all is functioning properly at this time and no gas leaks were found at time of service

Near Lago Viento, Austin, TX 78734
Steve C.

Steve C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for the unit is taking too long to heat. Tested the unit and found the broil will not turn on. Remove the back panel and found the wire connection to the broil is not connected. Secure the connection and assemble the unit. Unit is working properly and job complete.

Near Karen Dr, Robinson, TX 76706
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher leaks when in use. Upon inspection, found bottom right rear of tub has a hole causing the leak. Ordering new tub assembly and under counter brackets to complete repair. OF to R/S. Customer agreed not to use until repaired. All water connections were dry at time of service.; ordrng 1 W10804026 (tub-dishwr) and 2 WP8269145 (brckt-mtg)s"

Near Cross St, Copperas Cove, TX 76522
Jerry C.

Jerry C.

DISHWASHER KITCHENAID KDTE104ESS1 "KDTE104ESS1 Arrived to inspect detergent sticking issues. I found that the customer was following instructions from prior service, but the unit had so much residue, it will need at least 5-6 more empty runs to removed the stuck on crust and debris from excessive detergent use. I advised the Mrs in removal of the debris from the spray arms and they will attempt to run it empty and without additional detergent, until the debris dissipates. I advised them the only other way to speed the debris removal up is to replace all spray arms, water ducting and the sump assembly. No leaks observed during service. Warranty applied."

Near Canton Jack Rd, Austin, TX 78717
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW2 Arrived on site and replaced cam due to broken plastic. Also advised on detergent and cleaning. Unit is now operating as designed. All checks good.

Near Brambling Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for no ice condition. Tested unit and found that the recirculation pump was stalled and not circulating water. Released jammed impeller and unit now works properly. All water connections are dry.

Near Winchester, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

WASHER KENMORE 110.249623 "arrived on site and inspected washer and found motor is running but tub is not spinning. Found coupling has broken and after replacing washer will now spin properly. No water leaks from connections at time of service, job complete.

Near Westlake Dr, West Lake Hills, TX 78746

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