We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Andrew
Job Details: 02/09/2023
Arrived on site to test unit for not heating. Found error f7e1(no heat). Found connection to element popped out. Secured connection and unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Niederwald, TX 78640
Kevin
Job Details: 02/09/2023
"Arrived on site and found customer has defrosted refrigerator and found brown wire to heating element harness is not attached inside connector. After resetting wire And jumping bimetal ran test 6 and Heater is now working properly, spoke with CS, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78728
David S
Job Details: 02/08/2023
"Arrived on site for dryer not starting. I inspected the unit and work area. I gained access to the terminal block and found proper voltage. I inspected the thermal cutoff and thermal fuse. I found both failed. He agreed. I installed the new parts, I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Bertram, TX 78605
Lou
Job Details: 02/08/2023
"Arrived on site to inspect wall oven temps. Upon further inspection, this customer advised that when they bake, the items getting baked are getting burnt on the outsides and still uncooked inside. The customer advised that the only manual she received with the unit is the owners manual but it only gives instructions on maintenance and care and installation (photo). When I opened the unit door I found where foil had been placed on the bottom panel and melted onto the panel. Customer advised she didnt know that she could not place foil on the bottom panel until it was too late; that she used to do it all the time with her old oven. I explained the effects foil or any other cover on the bottom panel does to the unit and showed her a slight bubble in the metal from the foil restricting the heat from rising from the hidden bake element. Using my multimeter, I placed my thermal lead in the center the middle rack and tested temps on Bake at 350 degrees on Standard Multi-rack preheat. The customer advised that she didnt know anything about the difference in Rapid preheat and Standard preheat because she doesnt have an owners manual. I explained the difference and recommended always use Standard preheat and demonstrated how to get the unit into that mode. My preheat temp was 415 degrees. My next five readings were 326, 389, 335, 386, 343 for an average temp of 355.8 degrees. I contacted techline and spoke to TJ and advised the complaint, the virus SR# and my findings. TJ advised to not repair the unit as its operating as designed and to advise the customer if they continue to call in for service for the same issue and advised all information is documented on previous SR#7735211076. Since I didnt have connection, I left the home to make contact with tech support. I called the customer and advised of my conversation with the manufacturer and advised since warranty wont cover the customer instruct any further. I recommended the customer contact the manufacturer customer service for any further issues. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Spicewood, TX 78669
Luis
Job Details: 02/08/2023
"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed Autho S191AQ ; used 1 W11601310 (Led module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Briarcliff, TX 78669
Luis
Job Details: 02/08/2023
"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed. Autho S191AQ; used 1 W11601310 (Led module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 02/08/2023
"Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival reconfirmed issue and installed compressor,drier, and couplers. Pulled vac, and recharged system with 41g of r600. Found no leaks and unit working as designed. Call complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Cedar Park, TX 78613
Kimo
Job Details: 02/08/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new gasket and found that the unit was still cooling at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Leander, TX 78641
Kimo
Job Details: 02/08/2023
"Arrived onsite for a refrigerator that is making a humming noise when running. Upon arrival I found that the unit was running loud. Upon further inspection I found that the noise was coming from the evap motor. I replace the motor leveled out the unit and Changed the defrost settings to an 8hr. Cycle. I tested the unit and found that the unit is now operating as designed, the noise came down to normal levels."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, TX 78641
Kimo
Job Details: 02/08/2023
"Arrived onsite for a dryer that is not heating. Upon inspection I found all fuses and thermistors good but the heating element was showing open, I also found that there was a buildup of lint in the vent tube restricting air flow I cleaned it out and advised the customer to have a vent cleaning service come out and clean the rest of the ducting inside the wall. I replaced the heating element and tested the unit and found that the unit was heating and tumbling as designed. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Leander, TX 78641
Kimo
Job Details: 02/08/2023
Arrived on site for a range with bubble in the console. Upon inspection I found that this bubble was causing the the keypad to be inconsistent as far as functionality goes. I replaced the console and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Kyle, TX 78640
Matthew
Job Details: 02/08/2023
"Arrived onsite for stacked unit not functioning. Display does not come on. Upon arrival inspected unit. Verified supply voltage and was correct. Disassembled front panel and checked voltage to display board. Called techline to verify test points and voltage. All check points are good. Will need Tech box. W11282948, and atlas board W11282947 replacement. Verified with SR that we cannot obtain these parts. Notified customer that a commercial repair company would need to be contacted to order the parts and complete the repair."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Uhland, TX 78640
Matthew
Job Details: 02/08/2023
Arrived onsite for damaged panel. Customer had run self clean and noticed afterwards the panel cracked. Replaced switch membrane panel. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Kimo
Job Details: 02/08/2023
Arrived on site to install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Leander, TX 78641
Kimo
Job Details: 02/08/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and tested the unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS0
Near Leander, TX 78645
Maurice R
Job Details: 02/08/2023
Arrived onsite for light not working in vent hood. On inspection found 124 vac to the light socket at high setting and 68 vac to the socket when set to low. Put a led bulb in the unit and it was working. Informed the customer to use a dimmable 60watt bulb.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Lago Vista, TX 78645
Maurice R
Job Details: 02/08/2023
Arrived on site for a tapping noise. On inspection found that a clip on the wiring harness came lose and was tapping on the back panel. I rerouted the harness and recliped the harness on the outer tub. No water leaks detected during service.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Georgetown, TX 78626
David Z
Job Details: 02/08/2023
"Arrived on site to follow up on freezer that was losing cooling. On arrival temp was 20 inside the freezer. There was no ice on the evaporator at all, minimal frost pattern. Checked compressor and found it scalding hot to the touch. Unit shows signs of sealed system failure, likely evap puncture from defrost issue. No further repairs being made, customer will replace unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
David Z
Job Details: 02/08/2023
"Arrived on site to diagnose dishwasher with a stuck rack. Found silverware rack sticking when you try and pull it out. Examined track and found the front wheel was not seated in the track, and cap was missing. Replaced track and tested. Verified all working properly. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78633
David Z
Job Details: 02/08/2023
"Arrived on site to diagnose microwave that sometimes has light staying on, or trouble starting a cook cycle. Examined unit and verified the right interlock isn't being fully depressed. Spoke with customer and advised the door has to be closed firmly and pushed on the right side to make sure the switch has full contact. Verified that when it's contacted everything starts and works properly. Didn't find any bowing or damage to the inner door. Unit working as designed, owner just needs to push on the door firmly. CAll complete."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
David Z
Job Details: 02/08/2023
"Arrived on site to diagnose oven that randomly loses panel for a few seconds or more. Breaker doesnt have to be reset, and unit comes on itself. This is the 2nd oven that exhibits the same behavior, this was swapped out prior after numerous repair attempts. Breaker and socket have been swapped. Examined unit and found only error is F6E4 for lost comm, which happened prior to socket replacement. Called tech line and spoke with Andrew, SR7735686843. Customer and tech line agree that there is likely interference or issues with the house wiring going to the unit causing the failure. No repairs recommended. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78660
Cliff
Job Details: 02/08/2023
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Austin, TX 78724
Joe Z
Job Details: 02/08/2023
Arrived onsite for F7-E1 . Upon arrival ran diagnostics and got F7-E1 tachometer missing or wrong signal. Ran components test and motor hums during agitation and spin. Raised unit to inspect motor. Found capacitor leaking and out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78731
David S
Job Details: 02/08/2023
Arrived on site for dryer not turning on. I inspected the unit and work area. I found the dryer not receiving power from the outlet. I gained access to the breaker and reset the breaker. I still found no power at the outlet. Once power is restored the unit will work. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Georgetown, TX 78628
Gerry C
Job Details: 02/08/2023
"JF42NXFXDE02 Arrived to perform Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638. I installed the kits W11632139 per the TSP and tested. All light module functions returned to normal. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Georgetown, TX 78628
Gerry C
Job Details: 02/08/2023
"WDT730PAHW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the main control and vent assembly and tested. The unit operated as designed and had full function, but the first test generated an F6E4. I elected to test a second time and the error did not generate, denoting a likely issue with the fresh board/software. Operational test good, no leaks observed bereaved during service."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Leander, TX 78641
Gerry C
Job Details: 02/08/2023
WOD51EC0HS20 Arrived to inspect handle damage. I found the lower oven handle had visible scratches within the surface and I removed and replaced. I tested the unit and full functionality was present.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78731
David S
Job Details: 02/08/2023
Arrived on site for washing machine not draining. I inspected the unit and work area. I found the drain pump on but rattling like the impeller is loose. I gained access to the drain pump and found the impeller broken off. I replaced the drain pump and tested the unit. I found it working as designed. Jon complete.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Austin, TX 78757
David S
Job Details: 02/08/2023
Arrived on site for gasket not staying on the freezer door. I inspected the unit and work area. I pulled thebgasket and reseat it in place. It is now holding properly. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
David Z
Job Details: 02/08/2023
Arrived on site to diagnose range with broken door. Found the door handle had come loose and came down and broke door glass. Replaced outer glass / door and handle to resolve. Verified proper fitment and vacuumed glass. CAll complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 02/08/2023
"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Replaced tube WP2174755(truck stock). Unit working as designed. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
Cliff
Job Details: 02/08/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced thermistor and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78717
Vincent
Job Details: 02/08/2023
"Arrived on site for washer, inspected unit and work area. Installed new latch and strike and tested. Unit is now operating as designed and no leaks where observed during service. Job completed."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Marble Falls, TX 78654
Lou
Job Details: 02/08/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the drain hose leaking water, I removed and replaced the hose and tested the unit in manual diagnostics. I tested the valve and dispensed water into the tub then turned the drain pump on and monitored the drain hose. No leaks found and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78750
Vincent
Job Details: 02/08/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was the upper rack adjuster was broken. I replaced it with the new set and tested. Unit is now operating as designed. No leaks observed during service."
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Marble Falls, TX 78654
Lou
Job Details: 02/08/2023
"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found the blower wheel rubbing on something. I removed he blower wheel housing and found a mounting screw that was sticking out too far and rubbing on the backside of the wheel. The screw is not needed; therefore, I removed the screw and re-installed the housing and retested. Unit is operating as designed, job completed. No one available to sign for receipt as the homie is a new build still under construction."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78748
Scott
Job Details: 02/08/2023
Arrived on site for washer leaving load wet at end of cycle . Ran diagnostics got off balanced load . During test wash motor sounded like it didnt want to start spin . Replaced cap and reran test wash. Unit sounded better . Also instructed customer on proper loading of clothes . No water leaks detected at Time of service. Job complete
We serviced a
KITCHENAID OVEN
Model KOCE500EWH11
Near Austin, TX 78737
Leonardo
Job Details: 02/08/2023
Arrived on site to replace fuse and harness. Replaced parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78749
Kevin
Job Details: 02/08/2023
"Arrived on site and found drain pump has failed and drain hose is clogged. Also found spray arms are clogged. Replaced drain pump and cleared drain hose and Spray arms. explained to customer No hard material, plastics, or paper should be put into dishwasher. These items will just clog it. Dishes should be at least wiped off completely before dishwasher is started. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for not spinning, tested unit found failed belt and idler pulley, repaired unit with repair kit, tested unit unit now running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Marion, TX 78124
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for loud noise when dispensing water, tested unit found water pressure at 75psi compared to 50psi on previous visit, installed pressure regulator and tested, unit is dispensing water properly, noise is now gone fill pitcher with water noise is not returning, customer happy with results job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Marion, TX 78124
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for squeaking noise, tested unit found blower fan is stripped on the motor shaft, replaced blower and motor, tested unit, unit is now running as designed, rumblings and squeaking noise is now gone, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Seguin, TX 78155
Andrey
Job Details: 02/08/2023
"Arrived on site to install agitator, installed agitator, tested unit, unit running as designed job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7000dW3
Near Seguin, TX 78155
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for not draining, test unit found drain pump humming but not eliminating water, replaced pump, tested unit through diagnostics,all components activating drain pump is draining, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Spicewood, TX 78669
Luis
Job Details: 02/08/2023
"Arrived on site for a defective compressor,replaced defective compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Leander, TX 78641
Paul
Job Details: 02/08/2023
Arrived onsite for a dishwasher that is still leaking out of the front on the right side. I found the toe kick sound barrier insulation completely soaked with water. I tested the unit and found no leaks in the service cycle. The customer was using Cascade pods with Dawn. I loaded the dispenser with a pod and ran a cycle. About 10 minutes after the dispenser opened the unit started leaking water and suds from the front of the unit. I found the tub full of suds allowing water to run over the tub seal. The customer grandson took a photo of the suds to show Ms Baker. I talked with Ms Baker on the phone and explained what was causing the leak and advised trying a different pod or changing to liquid detergent. There were no other water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Round Rock, TX 78681
Paul
Job Details: 02/08/2023
Arrived onsite to replace a dishwasher heater for Special Project S17304. I replaced the heater and tested the unit. All is working as designed and there were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/08/2023
Arrived on site to test unit for excessive shaking. Found no stored error codes. Customer provided photo of washer pulled out about 18 from wall after completed cycle. Replaced suspension and control. Unit completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP1
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/08/2023
Arrived on site to test unit for not starting. Found start button not responding. Verified connections were secure and receiving proper voltage. Replaced console under APEX 1yr warranty. Unit now working as designed. No leaks detected. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/08/2023
Arrived on site to test unit for filling with water and not advancing through cycles. Found error f8e1(no/long full). Found valves opening and closing as designed. Found water level switch in control not recognizing water levels. Replaced control and completed diagnostics with no issues after calibration was done. No leaks detected. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76707
Jonathan M
Job Details: 02/08/2023
Arrived on site to install previously diagnosed part. Inspected unit at work area. Replaced the motor and tested the unit. The unit began to heat and tumble and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Marble Falls, TX 78654
Lou
Job Details: 02/08/2023
"Arrived on site to inspect washer dispensing a lot of detergent and spinning out the water from the clothing. Upon further inspection, the customer advised that they have a water softener system and theyre using a detergent provided by the manufacturer. I removed the top panel and placed the unit in diagnostics and manually tested the dispenser and pump. I removed the dispenser drawer in order to monitor the detergent flow from the pump and found it operating as designed. I contacted techline and and spoke to Adrian and advised of the complaint and my findings. I questioned if the detergent dose could be calibrated as I could not find it in the owners manual and Adrian walked me through the steps of calibrating it by pressing Temp and Soil together and waiting for the numbers to appear. Once the numbers appeared, I calibrated the unit to 6 and tested. Unit is operating as designed and pumping a minimal amount of detergent now. Adrian provided SR#7735686445. I demonstrated to the customer on how to calibrate and recommended they leave it on 6 due to the water softener system. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Austin, TX 78728
Vincent
Job Details: 02/08/2023
"Arrived on site for dryer, inspected unit and work area. On my last visit I think the connector came lose from sensor. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Austin, TX 78728
Vincent
Job Details: 02/08/2023
"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not working. Tested unit in diagnostics and found no stored error codes. Ran unit in diagnostics and found it working properly. Unit is operating as designed and no leaks where observed during service. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78730
David S
Job Details: 02/08/2023
"Arrived on site for dishwasher making a grinding noise. I inspected the unit and work area. I ran a diagnostic cycle, I found no fault codes. I found the water filing, the wash motor coming on and the drain pump working as designed. I could not recreate the noise. I gained access to the drain pump housing and found no debris or anything stuck in the drain pump. I found the drain chopper intact. I ran the unit several times and could not get the unit to produce an unusual noise. The unit is working as designed job complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78737
Kevin
Job Details: 02/08/2023
"Arrived on site and found washer was making noise during cycle and then not running properly at all. Replaced actuator, belt, capacitor, and cam kit, and washer will now complete a diagnostic cycle. If issue continues will need agitator, motor, and gearcase.job complete"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Austin, TX 78737
Kevin
Job Details: 02/08/2023
"Arrived on site and found saved Error codes F3E3, F0E4 again. Replace valve assembly and found cold water side on original is partially clogged. This may have been what is causing error code. Ran a diagnostic cycle after replacement and they completed properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78746
Wesley
Job Details: 02/08/2023
Arrived onsite for unit having stopped and entered an emergency drain. Found a sudsing leak that caused the overfill switch to trip and command an emergency drain. Tested. Unit is now operating as designed without leaking. All checks good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near The Hills, TX 78738
Luis
Job Details: 02/08/2023
Arrived on site. Found excessive damage to unit uploaded pictures called tech support sent pictures to tech support per tech support customer to contact Jenn air customer relations @ 800-jennair and give file #File # 7735684847
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near Austin, TX 78746
Luis
Job Details: 02/08/2023
"Arrived on site for not dispensing water. Diagnosed a frozen water tank,removed evaporator cover added sealer to gaps between fan scroll and air tower defrosted water tank and fill tube,ran diagnostics icemaker passed harvest and passed fill,tested water dispenser unit now working as designed. ; used 1 212643 (Sealer) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78746
Luis
Job Details: 02/08/2023
Arrived on site. Power cycled unit ran diagnostics all test passed ran external drain pump multiple times water filled drain pump and drained correctly multiple times.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waco, TX 76710
Jonathan M
Job Details: 02/08/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the leveling feet and tested the unit. The unit begin to work and operate as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HC
Near Waco, TX 76712
Jonathan M
Job Details: 02/08/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to remove the blower wheel and found that the blower wheel was completely stripped and seized onto the motor. Had to chisel out the blower wheel and replaced both motor and blower wheel. Checked all rollers and idler pulley. Found all to be functioning and working as designed. Reassemble the unit and tested the unit on a time dry cycle. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78633
David Z
Job Details: 02/08/2023
Arrived on site to diagnose dishwasher leaking water when in use the last couple cycles. Ran unit and found no evidence of leak from under unit. Level on unit looks good as well. Could see thick hard water deposits and possible leak spots on the door gasket on the left side. Replaced door gasket. Customer will run a couple cycles and follow up if leak persists. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Round Rock, TX 78681
Paul
Job Details: 02/08/2023
Arrived onsite for a refrigerator with a door not closing correctly. I found the spring in the RC center door mullion defective. I replaced the mullion and the doors work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Meadowlakes, TX 78654
Maurice R
Job Details: 02/08/2023
Arrived on site for previously diagnosed parts. Installed the service pointer w11092686 and the evap fan. Informed customer to let the refrigerator cool down before putting anything into the unit. No water leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Round Rock, TX 78665
Cliff
Job Details: 02/08/2023
Arrived on site to replace previously ordered parts for oven. Replaced sensor and found all is functioning properly at this time.
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near West Lake Hills, TX 78746
Wesley
Job Details: 02/08/2023
Arrived onsite and found unit operating with with no simmer function due to valves not being tuned to conversion from natural gas. Tuned the valves. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Matthew
Job Details: 02/08/2023
Arrived onsite for dishwasher not completing cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for wash motor not running. Ran unit and confirmed motor failure. Replaced motor. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Kyle, TX 78640
Matthew
Job Details: 02/08/2023
Arrived onsite for washer latch locked. Upon arrival inspected unit. Found latch non responsive. Power to latch was good. Replaced latch. Tested unit and unit is functioning properly. Job complete.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS
Near Mustang Ridge, TX 78610
Matthew
Job Details: 02/08/2023
Arrived onsite for vent hood making noise. Upon arrival inspected unit. Found debris caught in fan blades making noise. Removed debris. Tested and found that unit is not installed properly causing the upper panel to bow inwards and rub against the fan assembly. Customer will contact builder to adjust. Showed customer that when panel is in correct position the unit operates correctly. Customer understood and will call builder. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/08/2023
Arrived onsite for squeaking. Upon arrival test unit and found squeaking coming from support wheels and belt idler. Need to repair with kit. Replaced kit and test unit. Unit operates as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 02/08/2023
Arrived onsite to install previously ordered parts. Replaced main control . Test unit by washing a load of laundry on a normal cycle. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Driftwood, TX 78619
Leonardo
Job Details: 02/08/2023
Arrived on site to replace console. Replaced console test unit and unit ray good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Driftwood, TX 78619
Leonardo
Job Details: 02/08/2023
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78735
Scott
Job Details: 02/08/2023
Arrived on site for dryer making a scraping noise . Found pieces of cardboard had fallen down lint trap to blower wheel. Removed debris for housing . Unit is performing normally . Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 02/08/2023
Arrived on site to test unit for OL error. Found no stored error codes. Found control not recognizing water levels and not measure load sizes properly. Replaced control and completed diagnostics with no issues. Advised to download Maytag app and connect unit to WiFi. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Seguin, TX 78155
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for not filling enough water, customer stated that it does not put enough water in unit , tested unit found unit filling as designed, explained to customer on functionality of the unit and to read through owners manual, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE02
Near Seguin, TX 78155
Andrey
Job Details: 02/08/2023
"Arrived on site to replace previously diagnosed led module, replaced part tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near San Marcos, TX 78666
Andrey
Job Details: 02/08/2023
"Arrived on site to replace previously diagnosed evaporator motor, replaced part, tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near San Marcos, TX 78666
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for noise, customer stated that the noise happened a few times like it was ceasing, tested unit found slider not disengaging properly, removed rotor and found it cracked on stem causing it to cease, also customer had drain hose pushed in the sewer causing water to Siphon, replaced slider, clutch and rotor, secured drain hose properly, tested unit unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for damage, tested unit found left side of front panel dented, replaced panel,job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near San Marcos, TX 78666
Andrey
Job Details: 02/08/2023
"Arrived on site to test unit for excessive noise, tested unit found vibration coming for evaporator motor, replaced motor and applied sound pads around mounting to dampen sound part number w11113654, stated to customer the some sound is normal and at times it can sound louder then usual at this time unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78717
Vincent
Job Details: 02/08/2023
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was stoped cooling and stoped making ice. I ran unit in diagnostics on step 4 and passed I inspected for any frost build up and noting. I inspected the deli harness and found it broken, also inspected the deli ui and it was still operating properly. Im ordering a sealed system repair. . Sealed system is under warranty. C-NOTE Office to schedule call for a sealed system repair and deli harness repair for 3hrs. no leaks observed during service. ordrng 1 W11170612 (Harness) and 1 WPW10608485 (FC EVAPORATOR) and 1 W10832994 (Compressor) and 1 W10630535 (RC Evaporator) and 1 WPW10143759 (UV Dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemrepair (Sealed system repair C-NOTE)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Georgetown, TX 78628
David Z
Job Details: 02/08/2023
"Arrived on site to diagnose oven with no power to panel. Customer had cooked some potatoes and door was open a bit, console blinked out shortly after. Checked thermal fuse and found fuse open, likely failed due to heat / steam from the potatoes.
We serviced a
GE COOKTOP
Model PP945BM3BB
Near Austin, TX 78731
David S
Job Details: 02/08/2023
Arrived on site for Ge cooktop not turning back on after the power outages. I inspected the unit and work area. I gained access to the main control. I visually inspected the control and found it shorted. I spoke to the customer about the control and that it is on back order.. They are aware of the potential long wait time for the control. The office will reschedule when we have eta on the part.; ordrng 1 WB23T10024 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Horseshoe Bay, TX 78657
Lou
Job Details: 02/08/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=26 degrees and RC=45 degrees. I removed the FC evap cover and found no frost pattern on the evaporator and it was wet. I tested amp draw to the compressor and found it at .51amps. I placed my gauges in the drier and compressor and found the compressor side in a deep vacuum and the drier side showing just above 50psi. I checked for leaks and found none. I advised my customer of my findings and advised the unit would need a sealed system repair. I am ordering the compressor kit, UV dye drier, access valve, NITROGEN, evaporator, CNOTE-2 HOUR SERVICE, and office to schedule return service. Unit left unplugged for safety and no water connections to the unit. ; ordrng 1 W10507884 (Compressor kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (UV dye drier) and 1 W11644054 (Precooler) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HWO
Near Austin, TX 78750
Vincent
Job Details: 02/08/2023
"Arrived on site for washer, inspected unit and work area. Customer complaint was washer stop working when power outage arrived. Unit was full of water, I gained access to the control and tested voltage to ui and nothing, found bad control board. Im ordering control and returning with UI. Used harness to connect directly to drain pump and empty the water in tub. No leaks where observed during service. ordrng 1 W11419171 (Control) and 1 W11478526 (Panel UI)"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78738
Leonardo
Job Details: 02/08/2023
Arrived on site to test unit for F47. Test unit and found bad module. Part might be covered under warranty fir 5 years ; ordrng 1 W10857232 (Module) and 1 Checkifpartiscovered (Check if part is covered)
We serviced a
LG WASHER
Model WT1101CWAMW
Near Georgetown, TX 78633
David Z
Job Details: 02/08/2023
"Arrived on site to diagnose washer not draining. Examined unit and found some water still remaining. Attempted to drain via cycle and could not get unit to drain. Replaced drain pump since pump was unresponsive and had some rust on it. Retested in diagnostics and spin cycle, and unit still would not drain indicating a failure in the control as well. Unit needs new control, and drain pump already replaced. Ordering control and replacement drain pump to retest. ordrng 1 EBR76262102 (Control) and 1 5859ea1004f (Drain Pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Driftwood, TX 78619
Leonardo
Job Details: 02/08/2023
"Arrived on site to test unit for unit leaking. Test unit and found damaged tub due to rust creating unit leak. Will need new tub, tub covered under warranty will also need to replaced sump and motor.ordrng 1 WPW10681506 (Tub) and 1 2hourjob (2 hour job)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Kyle, TX 78640
Matthew
Job Details: 02/08/2023
Arrived onsite for microwave oven combo not powering on. Upon arrival inspected unit. Panel was not responsive. Checked breaker and was not tripped but flipped to power cycle. Upon powering up the unit turned on. Panel powered on and cavity lights turned on. Tried running a test but unit began failing. Panel kept restarting with power indicator. Spoke to JC and checked supply at board. Found missing L2. Was receiving 125 vac. Due to glitching ordering UI and control. Notified customer that the supply must be checked to insure 240 vac is present to the unit. Office to reschedule. Please insure supply voltage is fixed before rescheduling. ; ordrng 1 W11297728 (Console UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 02/08/2023
"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. ordrng 1 WP2174755 (Tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78758
David S
Job Details: 02/08/2023
"Arrived on sit for dishwasher not completeling the cycle. I inspected the unit and work area i found fault. Codes F4e3 wash motor failure f5e1 door stick open f7e1no heat. I ran a diagnostic cycle. I found the unit filling. The diverted valve moving, but the wash motor not running. I found good voltage to the wash motor. The unit is heating a draining. It needs a new motor assembly. I am ordering the assembly. The office will reschedule.; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 02/08/2023
"Arrived on site to diagnose a dishwasher with a rack not staying in position. Found third level rack stop broken, and it will need to be replaced to complete repairs ordrng 1 W11545307"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Georgetown, TX 78628
Gerry C
Job Details: 02/08/2023
"Arrived to inspect cooktop issue. I found a defect within the cooktop surface, requiring replacement. The left rear drawer slide was missing as well. Office to order the parts and contact the customer to arrange return service. Unit is within 30 days of installation and has not been leased yet. ; ordrng 1 W11175876 (Cooktop) and 1 W10807828 (GLIDE-DRWR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 02/08/2023
"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Rescheduled customer to complete repairs with tube WP2174755.; ordrng 1 WP2174755 (Tube)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Meadowlakes, TX 78654
Maurice R
Job Details: 02/08/2023
"Arrived on site for burner not igniting. On inspection found the front right burner would not ignite. Adjusted the burner head, it started to ignite but it took several sparks to ignite. I found the igniter switch spring was not working correctly. Ordering new switch W11344433; ordrng 1 W11344433 (Spark harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78757
David S
Job Details: 02/08/2023
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78757
David S
Job Details: 02/08/2023
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)