Arrived on site to test unit for unit giving F1E1 error code internal board failure. Test unit and found error code not allowing oven to start. Replaced board test unit by pre heating to 350? and unit test good job complete. W11620481

"WRT541SZDM03 Arrived on site for unit not calling for water. Upon arrival, he found a kink in the waterline ( picture attached) and also the shut off valve was off. Corrected, both issues and called ice maker to harvest. Found water entering the ice maker with no leaks. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived onsite for dishwasher not washing/drying dishes. Upon arrival. I put unit into diagnostics and found no errors. I tested the unit and found it working as designed. I found the control to be acting odd to response with less. I replaced the control and the leds light up as designed now. No water leaks present at time of service. I advised customer to keep using rinse aid to help with drying and set rinse aid to the lowest setting. Also advised customer not to wash dishes before putting in the dishwasher. Call complete. Installed W11622914 CNTRL-ELEC.Spoke with Chris SR 7740733113

"Arrived on site to install previously ordered parts. Upon arrival, tub was shipped directly to customer. Found tub is crushed in box. Also inspected suspension and agree with previous techs notes of replacement of suspension. Reordering tub and ordering suspension. Office to reschedule ; ordrng 1 W11219115 (Tub) and 1 W11130362 (Suspension)"

"MVW7232HW0 Arrived on site from previous visit to install parts. Tub,basket,screw,filter,nut spaner washplate bolt,lower harness, washplate,stator,rotor,gearcase,clutch,Spiderman main control. Tested product works as it's designed no water leaks visible from main water supply."

"MVW4505MW1 Arrived on site from previous visit to install correct parts. I installed lid lock, control tested product working as its designed no water leaks visible from main water supply."

"Arrived on site for not powering on. Upon arrival, inspected unit and confirmed issue. Test polarity and there is no voltage from supply. Found gfci breaker is tripped. Restored power to unit. Unit now powers on. Test unit by running a timed dry with medium high heat. Allowed unit to operate. Allowed heat cycles unit is operating as designed without tripping breaker. Advised customer if tripping becomes an issue, to look into getting breaker replaced. Job complete. No parts needed."

WRF535SWHZ00 Arrived on site for a refrigerator with frost issues. On arrival verified issue further inspection found that the motor was failing ordered motor and fan returning parts will be needed. Rescheduled client for 1/20/25 no water connected to product. ; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Fan)

WFE320M0JS3 Arrived on site for a range with heating issues. On arrival verified issue replaced control and sensor further inspection found wireharness was damaged and broil element wasn't working. Reschedule client for 1/20/25; ordrng 1 W10856603 (Broil element) and 1 W11531755 (Main wireharness)

"Arrived on site to inspect washer error code. Upon further inspection, the customer advised the unit is showing error code F3E2. I placed the unit in diagnostics showing error code F3E2-pressure system fault. I cleared the code and continued with testing. I found the unit operating as designed. I blew through the sensor tube at the control and the tube was clear. The customer advised the unit will intermittently make a banging noise so I pushed down on the tub assembly, and when the assembly bounced back up, it had too much movement and didn't bounce straight up. Due to the error code and tub suspension issues, I removed and replaced the main control (water level sensor) and suspension rods and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11400156, W11621180"

Arrived on site for dishwasher door flops open . Found cable on right hand hinge broken . Installed new link kit 8194001 . Door is now functioning properly. No water leaks detected at time of service . Job c

"Arrived onsite for concerns about burning smell. Determine unit is set up and installed correctly and operating as designed, preheated preheated 350f amd established and demonstrated that the cause of the smell is the new oven factory smell that burns off. Called techline and spoke to Dillon. Reported findings. No further recommendations. Sr#7740733910 customer not available for signature at end of service."

Arrived onsite for tripped breaker safety concern. Was advised that unit operated without incident for 10 months and then devloped symtpms consistent with nuissance tripping during bake function use. Followed test procedures W11490386 voltage and polarity are correct and proceeded to unit burnoff sequence. Reinstalled unit and continued testing. No tripping at time of service. Called and reported findings to safety. Recommended customer to follow up with SQUARE D manufacturing. (888-778-2733) whirlpool servoce reference 7740681680

Arrived onsite for fan noise and found unit operating with condenser fan alignment issue. Corrected alignment and restored normal function without fan noise. All checks good. No parts

"Arrived on site to inspect refrigerator temps. Upon further inspection, maintenance advised the unit is not cooling. Using my multimeter with thermal couple, I'm tested temps in the FC=11 degrees and RC=35 degrees. All food in the freezer was frozen hard, including the ice cream. I tested the unit and the ice maker and found the ice maker harvesting, but not getting water. Tested the valve and found it failing. I am ordering the inlet valves and ice maker and scheduled return service for 01-20-25. No water leaks observed during service. ; ordrng 1 W11645245 (Inlet valve) and 1 W11700250 (Ice maker)"

WMH31017HS10 Arrived on site for a otr microwave not heating. On arrival verified issue found the diode and capacitor had failed replaced both tested product works as it's designed.

Arrived on site for not heating. Upon arrival test polarity and is correct. Ran vent test and ventilation is poor for electric dryers. Did confirm not heating. Removed rear panel to inspect heat circuit components. Found high limit thermostat is OL. Replaced thermostat 279816. Test unit and is operating as designed. Advised customer to have vent cleaned. Job complete

"Arrived on site to replace previously diagnosed parts, after replacing i ran calibration, unit tested good. Parts used w10721967 w11454741"

"Arrived on site for no cool. Found unit room temp,checked both compartments no traces of dye,low side pressure reading -25 high side 70-75 added 250psi of nitrogen checked all connections no dye after 10 min unit loss 1psi called tech support while on hold checked no traces of dye,gave all information to tech support per tech support sending information to product review team whirlpool will contact the customer 2-5 business days. SR#7740733848"

Arrived on site for dented door . Construction has moved fridge and doesn't know what unit it's been moved to . Checked with claims . Can't repair due to P&L for specific mod & ser . No parts installed . Nomwater leaks detected at time of service . Job complete

"Arrived on site for no ice in freezer compartment. Removed door found ice blocking fill tube,removed ice ran harvest test passed icrmaker filled with water"

"Arrived on site for customer complaint of RC having condensation. Found air leak in RC, I used heat gun to form RC door gasket, unit tested good. Builder not on site to sign."

Arrived on site for customer complaint of noise ice production. Found internal clog in fill line. Advised customer to defrost for 24 hours.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case, basket, and cam assembly and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W10721967, W11172199, and W11454372."

"Arrived on site to test unit for not washing dishes. Upon arrival customer stated dishes have not been getting clean and cycles wont progress. Tested unit in diagnostics, diagnostic cycle would not start. Found F6E4 float switch open error code stored. Inspected float switch, found black plastic and debris stuck under the switch causing it to be activated and not allowing cycles to be started. Removed all debris and tested, diagnostic cycle now begins. All components engaged properly and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for dead dishwasher . Unit is getting power except at control board . Found harness had a sharp kink and has melted to inner rubber insulation of door panel. Repaired harness . Ran dianostics, all loads checked normal. No water leaks detected at time of service . No parts installed . Job complete ; ordrng 1 W11708398 (Main harness)"

"Arrived on site to replace previously diagnosed parts. I replaced sump and motor assembly, unit tested good. No leaks. Parts used w11416362"

Arrived on site for poor drying performance . Ran dianostics for vent error code . During test wash door on vent is not opening properly. Replaced vent W11649995. Reran dianostics . All checked normal. Also did some slight adjustment to installation to get unit level . No water leaks detected at time of service. Job complete

"Arrived on site for oven control flashing . Ran diagnostics got 6-4,6-6 error codes . Replaced both controls under main oven W11355250, W11620696. Reran dianostics, no new error codes . Preheated both oven . All. Checked normal. No gas leaks detected at time of service. Job complete"

"Arrived on site for fridge warmer then normal. Ran temp checks ,Fz 46 , fresh 50. Amp draw 3-4 amps . Found ice ball on fz evap cover . Weak frost pattern . Ordering compressor, both evaps , service port ,uv drier . Weight 3hrs . No parts installed No water leaks detected at time of service . Call to set return ; ordrng 1 W11492867 (EVAPORATOR) and 1 WPW10608485 (Evap) and 1 W10832994 (Compressor) and 1 Uvdrier and 1 Serviceport and 1 Weigh3hrs"

On arrival verified complaint of not washing. Verified voltage and polarity. Ran diag and found wash motor not activating. Verified 120 vac to pump. Will needto replace pump. Unable to locate sump in parts. Reordering w11613479. Reschedule for 1/21; ordrng 1 w11613479 (Sump)

"Arrived on site to test unit for no power, tested unit found shorted interlock causing fuse to burn, replaced fuse and interlocked and tested unit is now running as designed job complete installed W11551761, W11551558, W11707984"

"Arrived on site to test unit for no ice production. Upon arrival customer stated unit does not make ice. Attempted to cycle ice maker, would not harvest. Found switch in the off position. Turned ice maker on and ran a harvest cycle, unit harvested but when filling, valve energized but no water entered the tray. Found unit has a missing water line. Advised maintenance to install water line and ice production will start. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site to test unit for door not closing correctly. Test unit and found door hitting tub due to unit not being leveled. Removed unit from cabinet to level correctly test unit and unit test good job complete. No parts used.

"Arrived on site to test unit for not cooling properly, tested unit found evaporator completely frozen over, defrosted evaporator and found a faulty defrost thermostat, replaced thermostat and jazz board, programed it to 01, unit is now running as designed, no leaks detected job complete installed WPW10165425, WPW10503278"

"MVW7232HW0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11419171 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

Arrived on site to test unit for fan being noisy. Test unit and found unbalance fan blower. Secured blower correctly test unit and unit test good job complete.

"WTW6157PB0 Arrived on-site for unit leaking water. Upon arrival, inspected all hoses, water valves, standpipe, plumbing and gearcase but could not find leak. Called reached out to service thread and advised to replace housing. Proceeded to replace W11627513 housing. Ran quick wash and ran without issues. Called techline and spoke with Butch SR#7740739977 and documented situation. No other recommendations. Unit is functioning as designed. No water leaks detected at this time."

Arrived on site to test unit for unit not starting. Test unit and found unit giving F7E2 error wash motor problem. Replaced sump and motor test unit no leaks present unit working correctly job complete. W11460946

"ADB1400AGB3 Arrived on site for unit not heating. Upon arrival, found broken heater (picture attached). Proceeded to replace W10518394 heater. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

Arrived on-site for a dishwasher that is flashing error codes. Inspected unit it and work area. The customer stated that the unit does work and goes through an hour of the cycle but will error out and not complete the cycle. I ran the unit through diagnostics and found an F1 E1 (ACU failure) and FA E2 (vent motor electrical problem) error codes. I ran the unit through a diagnostic test and the unit ran as designed. Ordering the control and vent and rescheduled the customer to 1/20. ; ordrng 1 W11672039 (Control) and 1 W11649995 (Vent)

"Arrived on site for a washing machine that is flashing an F9 E1 (long drain) error code. Inspected unit and work area. Upon entry, I found a little bit of water at the bottom of the tub but the door unlocked. I plugged the unit in and tested the drain pump. I found the drain pump running but barely any water trickling out. I gained access to the drain pump filter and found, change, plastic stickers, and a bra pad stuck in the filter. I removed the debris and ran the unit through a diagnostic cycle and found the unit working and operating as designed with no leaks present during operation. Call complete. No parts were installed."

"Arrived on site to test unit for squeaking noise, tested unit found loose belt, replaced cam, belt and shift actuator as precautionary, tested unit unit is now running as designed no leaks detected job complete installed W11481722,W11239857, W10721967"

Arrived onsite for a refridgerator that is making abnormal noises. Inspected unit and work area. The customer stated that the unit was initially making a loud noise but then stopped cooling since they called back in. I found the unit unplugged and plugged the unit in. I gained access to the compressor area and did not find any leak's present inspected or around any of the components replaced last trip. I took an amp draw off of the compressor and found it pulling .407A indicating a loss of refrigerant. I gained access to the evaporator and did not see any dye present. I found the compressor kick off within two minutes and the freezer appeared not to be attempting to cool even though the freezer was at room temperature. I turned the freezer setting down to try and get the un8t to start cooling again and found the refrigerator take 16 minutes before attempting to do anything. Ordering the control and sealed system parts for repair. The office will need to contact thecustomer about a return date when parts are available. No parts were installed. ; ordrng 1 W11572047 (Evaporator) and 1 W11547313 (Compressor) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve) and 1 W11648345 (Control) and 1 WPW10384183 (Thermistor)

"Arrived on site for a dishwasher that is not draining. Inspected unit and work area. The customer advised that they ran a cycle and midway through the cycle, it flashed an F9 E1 (long drain) error code. I found the unit full of water upon entry and asked the customer if they garbage disposal was new. The customer advised they just moved into the house and it was the first time using their dishwasher. I checked the garbage disposal and found the knockout punch had not been knocked through. I knocked through the knock out punch and tested the unit. The unit began to work and operate as designed. Call complete. No parts were installed."

"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised that the unit was having a problem over making ice and then stopped completely. I ran the unit through diagnostic testing and found all portions of the machine working and operating as designed including the evaporator plate freezing over within one minute. I ran the unit through a normal ice making cycle and found the unit.Make and harvest a full sheet of ice. I did explain to the customer that because the unit is working and operating as designed, i didn't exactly know what the cause of the issue would be. I did advise the customer to call back if any other issues persist. ; schdld next appmnt for 1/21 TUE !"

"Arrived on site to test unit for not working properly, tested unit found drain hose stuck to far up the drain causing it to siphon water back into unit, unit extremely off balance, adjusted hose and leveled unit but suspension are jumpy and will need to be changed out, ordering parts rescheduled for 1/21 no parts installed ; ordrng 1 W11400156 (Suspension)"

"Arrived on site to test unit for fan error and console issue, customer stated that every time they try to use oven the low fan error pops up and console is randomly restarting again, attempted to start a cycle but after 30 seconds the error popps up, checked for error and found multiple error store for low fan speed error, replaced blowers, control and console and tested, unit is now running as designed job complete installed W11598119, W11261167, W11600321"

"Arrived on site to test unit for arcing. Upon arrival customer stated when they were placing a dish into the oven, foil made contact with the light socket above the rack and created sparks. Unit is getting proper voltage and has correct polarity. Inspected unit, found burn spots on the bulb and socket, all other components are properly engaging. Contacted SAFETY to document SR#7740659819, no further repair required. Light is out but customer will be purchasing a new bulb. Unit is running as designed, no gas leak detected, no parts installed, job complete."

"Arrived on sote for dryer not heating. Water is left inside the dryer. Customer has had the vents cleaned. Performed vent test and found it did not pass. Pulled from wall and found vent hose was kinked, corrected and advised customer he cannot push dryer all the way back.. left in position where unit was drafting and working properly. Need different vent hose connectors. Call complete."

Arrived onsite and replaced the lower harness. Unit is now operating as designed all checks good. Advised customer on repair. W11643701

Arrived onsite for off balance loads and found suspension failure. Ordering suspension to repair. No parts.; ordrng 1 W11130362 (Suspension)

"Arrived on site to test unit for cooling intermittently. Upon arrival customer stated items in the FC will thaw and freeze back up, ice thawed and froze into one big block. Tested unit, evap fan is engaging and evaporator coil has ideal frost pattern. Per service pointer W10403998, replaced defrost control (WPW10366605) and advised customer to monitor, if items in the FC begin to thaw again, advise returning with a thermostat. Unit is now running as designed, no leaks detected, job complete."

Arrived onwite for squealing and tested. Found stretched belt slipping. Replaced the belt. Unit is now operating as designed. All chrcks good. W11239857

"Arrived on site to test unit for long dry times. Upon arrival customer stated unit will not dry the clothes and will need 4-5 cycles to dry. Ran a vent test, vent test did not detect any airflow. Verified using the paper method, no suction at the exhaust. Vents are extremely restricted causing long dry times. Advised customer to get vents cleaned professionally before using the unit due to the possibility of fuses opening up. Unit is heating. Unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for melted gasket. Upon inspection found gasket for the oven door made contact with the metal frame and melted the bottoms of the gasket. Contacted SAFETY to document SR#7740470343, per SAFETY replaced gasket (WPW10535778) and tested, unit is now functioning as designed. Advised customer if gasket becomes loose to insert clips back into the designated holes to prevent the gasket from melting again. Job complete."

"Arrived on site to test unit for off balance load. Upon arrival customer stated every cycle gets thrown off balance. Also stated she loads the basket to the top with clothes. Tested unit, suspension is not failing and all components are properly engaging in a diagnostic cycle. Informed cherokee that the maximum capacity for this unit is only 40% of the basket. If overloaded, the unit will get thrown off balance very easily. Advised to keep loads under 50% of the basket to prevent premature failure of components. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for burner not working properly, tested unit found front left burner not working properly, inspected and found infinite switch shorted, replaced element and infinite switch and tested, unit is now running as designed job complete installed WPW10434452, W11517959"

"Arrived on site for a range that is continuing to click before it ignites. Inspected unit and work area. The customer advised that when the installer installed the range, he mentioned that the back right burner was taking a long time to ignite. The customer advised that she did not want to test itt acterwards and just wanted to have it looked at. I found the burner cap, not centered on the burner head. I centered the burner cap and tested the unit. The unit it began to work and operate as designed. I tested that bur error another 3 times between testing all other burners and speaking with the customer and found the unit to be working and operating as designed. Call complete. No parts were installed."

"Arrived on site for no ice. Diagnosed a defective valve,replaced water valve ran diagnostic all test passed. W10897719"

"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11557425,w11506635,wpw10143759"

WRX735SDBM00 Arrived on site from previous visit due to a defective icemaker. I installed new icemaker tested teeth were moving water dispensed into icemaker client heard it as well product works as it's designed no water leaks visible from main water supply.

Arrived onsite and replaced the tub to repair the leak. Unit is now operating as designed without any leaks at time of service. Advised customer on repair. W11409866

"Arrived on site to test unit for console locked. Found console locked on and retired to unlock console but it wont respond. Found shorted console, replaced console test unit and unit test good job complete. W11600370"

Arrived on site tontest unit for left rear and right rear burner not working. Test unit and found bad infinite switches and bad burners. Could not find part numbers for burners office to run a part research. ; ordrng 1 Partresearch (Part research) and 1 Leftrearburner (Left rear burner) and 1 Rightrearburner (Right rear burner)

WRS315SDHZ08 Arrived on site for a refrigerator making sounds. On arrival found product working as its designed but client said nosies come in go. Compressor vibration has been a common issue with this model. Ordering sound insulation office to reschedule for client. ; ordrng 2 W11553819 (Insulation)s

"Arrived on site for both compartments warmer then normal. Ran temp checks Fz 32 ,fc 43 , weak frost pattern on evap. Compressor buzzing and pulling 2-3 amps . ordering compressor ,evap,r600 kit ,nitrogen , service port ,uvdrier ,weigh 3 hrs . No parts installed ,nomwater leaks detected at time of service. Call to set return ; ordrng 1 W11736670 (Compressor) and 1 W11566897 (Evap) and 1 Uvdrier and 1 Serviceport and 1 R600kit and 1 Nitrogen and 1 Weigh3hrs"

On arrival verified complaint of F3e3. Verified voltage and polarity. Customer did fix vent issue. Ran vent test it passed. Ran cycle and confirmed f3e3. Inlet thermistor is built into the hi limit thermostat. During test error popped up. Cleared error and attempted to run cycle unit would no longer start motor. Ordering motor just in case. Ordering hi limited and motor. WP8557403 and W11364931 reschedule for 1/21; ordrng 1 WP8557403 (Hi limit) and 1 W11364931 (Motor)

"Arrived on site for customer complaint of the oven door not closing. Found bend in outer door, ordering outer door and nameplate. ; ordrng 1 W11689098 (Outer oven door) and 1 W10909682 (Nameplate)"

"Arrived on site for customer complaint of door falling down. I found broken rope cable, I replaced under AE 1 year warranty, unit tested good."

"Arrived on site for water dispenser getting stuck. Water keeps going after removing cup. Need to hit paddle to get it to stop. Unit is working right now. Unable to duplicate. Remoced dispenser. Found evidence of door not closing, this could cause switch to short out. Nothing binding with paddle. Will order dispense door and switch. Reset for wed 22 pm. ; ordrng 1 W11189145 (Dispenser door) and 1 W11087492 (Switch) and 1 W11679631 (Paddle)"

"Arrived on sitefor washer needing w10721967 cam, w11239857 belt, w11454734 gearcase, w11399437 pump, and w1130362 rods. On arrival installed parts,found washer working gas d3s5igned with no leaks. Call complete"

Arrived on site to diagnose dishwasher not dispensing soap. Examined unit and dispenser and found the solenoid is not making contact with the release arm anymore. Replaced the dispenser and retested. Verified proper operation and no leaks from the dispenser. Unit working as designed. Parts used - W11412300.

Arrived on site to diagnose oven not heating. Tested unit and found bake element igniter not glowing. Replaced igniter after verifying it was showing as open. Tested and confirmed unit working as designed. Parts used - W11176454.

"Arrived on site for refrigerator needing ui panel. On arrival confirmed issue and installed part w11411871. Found mullian heater working as designed and tried releveling the doors, but found that the left hand door panel was improperly installed and was crooked by one eighth of an inch on the bottom side and cuaisng the bottom of the left hand door to leanto the right and touch the right hand door. Took photos of failure in SD an instructed customer. They would need to contact the dealer to have a new left hand door installed. Reported findings to tech line sr#7740738436. Call complete"

Arrived on site for cooktop not igniting. Confirmed unit is working but doesn't have power. Found breaker was tripped. Reset and verified operation. Cooktop working as designed. Call complete. No parts.

Arrived on site to test unit for loud noise. Found blower wheel cracked causing noise. Replaced blower wheel(WP697772)and used sound pads(W11113654). Unit is no longer making noise. Job complete.

"On arrival verified complaint of unit not starting cycle. Per previous diag replaced gearcase, suspensions, belt, hub, cam, and agitator. Ran calibration and component activation. U it is now working correctly. Job complete installed w10528947, w11239857,w10721967, w11454734, w11550891, w11130362"

On arrivL verified complaint plaint of not draining. Verified voltage and polarity. Ran diag and pump is humming but not pumping. Replaced pump and found debris had damaged the first pump. Ran diag cycle and verfi3d unit is. Ow draining correctly. Job complete plate installed w11412291

WDF520PADM9 Arrived on site for a dishwasher with no power on arrival verified issue. Further inspection found kill switch instructed client on how to use it . Product works as it's designed no water leaks visible from main water supply.

On arrival verified complaint of intermittent ice. Ran ice maker harvest and failed test. Checked temps and it is 0 in FC section. Inspected hinge harness. It is good and. Ot broken. Replaced icamker and verified function. Job complete installed w10873791

Arrived onsite for washer not filling or washing. Upon arrival I found a F7E4 basket engagement error present. I tested all valves and they worked as designed. I found the unit to agitate however when in spin I found the agitator only to spin. I pulled off the rotor and found the teeth chewed. I pulled the slider and found the metal ring to be separated off of the plastic. Unit will need a new rotor and slider. Ordering W10915701 Rotor and returning with slider to repair unit. Gearcase looks good and no oil is present. RS for 01/20/25 am appt.; ordrng 1 W10915701 (Rotor)

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I checked temperatures and measured 44 degrees in the Fresh food section and -2 in the freezer section. I found that the evaporator fan had seized up and no longer operating. I replaced the evaporator motor and reassembled the unit. The refrigerator will reach normal operationg temperature in 24 to 48 hrs. No water leaks observed during service. WP2315539"

"Arrived on site to diagnose range with squeaking noises when in use. Tested unit and let it preheat. Confirmed the noise is a squeaking coming from inside the oven compartment. I traced the noise to the racks / bake element, and noise is the bake element expanding / contracting when it's heating and moving against the retainers on the element bracket. This is not abnormal and is normal heat expansion, and does not affect any function of the unit. Customer wanted to make sure it was normal. Unit working as designed. No parts needed. Call completed."

"Arrived on site for built in refrigerator not cooling. On a rival found a large defrost issue on the freezer evaporator and after accessing the power supply and harness connections. I found the defrost heater itself was broken, not allowing unit to defrost. Model and serial provided before diagnosis was not correct and I am ordering the following parts to fix the issue W11626104 Ui control, W11752963 hv control, W11626107 heater, W11629268 evap thermistor, WP2188820 thermistors(2x). Rescheduled, customer for 01 - 20 - 25.; ordrng 1 W11626104 (Ui) and 1 W11629268 (Evap thermistor) and 1 W11626107 (Heater) and 2 WP2188820 (Thermistors)s"

Arrived onsite for dishwasher with F9E1 present. Upon arrival I checked diagnostics and found a single wssh motor error present but no drain errors. I found the motor not to be functioning and the drain to not be actuation. I replaced the pump and motor and tested unit. Unit now operates as designed and is inspected the underside while running the unit and found no leaks present. Call complete. Installed W11416362 PUMP&MOTOR.

"Arrived on site for range not heating. On arrival confirmed issue. Found both elements and sensor Ahmed at 16 for bake , 22 for broil, and 1.08kohms for sensor. Found control bad and replaced it with w11594188. Tested oven unit and found it heating as designed. Call complete complete"

"Arrived on site for washer needing 285753a coupler, 80040 dog ears, wp3363394 pump, w10820043 basket drive, 285785 clutch, and 336029 gearcase. On arrival confirmed issue and installed parts. During testing I found gearcas and clutch making a loud nois3 when agitating and I couldn't noise to stop. Reordering 336029 gearcae and 285785 clutch. Rescheduled customer for 01-21-25.; ordrng 1 336029 (Gearcase) and 1 285785 (Clutch)"

"Arrived on site for washer not turning on. On arrival found a u getting 120v. Found ui wouldnt turn on and Unresponsive. Found no resistance to drain pump at co t4ol and confirmed pump had an open line as the pump and had failed. Also found capacitor damaged. Ordering Ui panel W11478524, w11590868 harness, w11395618 capacitor, w11399437 pump Andre reduced customer for 01-21-25; ordrng 1 W11478524 (Ui panel) and 1 w11590868 (Harness) and 1 w11395618 (Capacitor) and 1 w11399437 (Pump)"

"Arrived on site fo4 refrigerator freezing all items in upper rc. On arrival found rc at 21 degr3es when set to 46. Found dampener locking clip broken and dampe er not s3aling to liner, will need findings reported because liner clip can't be replaced."

"Arrived on site. Per tech support replaced compressor, drier and 3 way valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,installed extension. W11506635,w11215550,w11658617,w10545670,wpw10143759"

Arrived on site to test unit for dispenser. No answer at the door called customer and spoke with customer and they were not home. Rescheduled for Friday 1/24 per customers request. No one home to sign ; schdld next appmnt for 1/24 FRI !

"WGD8000BW0 Arrived on site for unit not heating. Upon arrival, found unit heating to 90F only. Disconnected dryer vent and found no air blowing out the exhaust. Proceeded to disassemble unit and found blower wheel belt came off. Upon further inspection, found excessive amount of lint in the blower housing causing the belt to come off. Clean the all lint, buildup and reattach belt. Ran test and now unit is functioning as designed. No parts needed"

"Arrived on site to inspect washer displaying error code F02 and not draining properly. Upon further inspection, I gained access to the hose that connects from tub pump and found 2 articles of clothing lodged around the ball in the hose. I removed the obstruction and re tested the washer. The washer is now operating as designed no water leaks observed during service."

Arrived onsite for washer not filling and skipping to done. I found a F7E4 error present basket not engaging. I inspected the rotor and slider and found gearcase oil present. I was able to pull washplate off. A new gearcase will be needed to repair unit. Ordering W11449841Gearcase. RS for 01/20/25. ; ordrng 1 W11449841 (Gearcase)

Arrived onsite for display not functioning properly. I found the screen frozen and no function working. After 2 minutes the screen turned off and showed an hourglass symbol. Units ui panel has been corrupted and needs replacement. I replaced the ui panel and tested unit. Unit now functions properly and gave customers the wifi team number to have it set to 2.4g internet. Call complete. Installed W11616683 Console.

"Arrived onsite for range tripping breaker. I found all wiring to be correct. Snapped photos of wiring and breaker. I replaced the bake broil and control. Ran unit to 500 degrees with ground off and then re attached ground. Ran unit to 500 degrees with ground on and unit reached temp with no issue. Call complete. Installed W10856603 Broil element, W11182108 Bake elements, and W11707168 Control. Called tech line SR 7740740284 Jeremy. Customer not available for signature or burn off."

"Arrived on site for unit not making ice. Vacant apartment. Under construction, Found full,bucket of ice. Construction said they blew out the lines and it is now working. Working as designed. Call complete. No parts."

"Arrived on site for range tripping breaker. Per normal workflow, replaced both elements and the control. Set unit for 2.5 hour burnoff at 500 degrees and verified unit hit temp and stayed. Reattached ground wire. Builder will return to house to verify cycle completed. Unit working as designed. Part used - W10856603, W11182108, W11583303. Noone at house to produce signature since this is a builder home and builder not on site. Call completed."

"Arrived on site to inspect refrigerator freezer door not closing properly. Upon further inspection, i found that the refrigerator doors were out of plain and not alligned. I lowered the front right of the fridge and slightly adusted the left fc door at the top hinge. I lightly heated and shaped the gasket, and the door is now closing properly and making a good seal. No parts installed. No water leaks observed during service."