Service History 253 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Georgetown, TX 78633

Lou

Job Details: 08/06/2022

"Arrived on site to inspect refrigerator not dispensing water and ice maker not getting water. Upon further inspection, I tested the dispenser and it failed. I removed the water filter and retested and it continued to fail. I tested the inlet valve at the back of the unit and found it spiked as it was not dispensing the water to the reservoir. I am ordering the inlet valve and scheduled return service for 08/12/22. No water leaks observed during service.; ordrng 1 WPW10498990 (Inlet valve)"

We serviced a

KITCHENAID VENTHOOD

Model KXW8748YSS0

Near Cedar Park, TX 78613

Kimo

Job Details: 08/06/2022

Arrived onsite for for a vent hood that is making a loud noise/ failing. Upon inspection I found that the motor was making a loud noise when in use; ordrng 1 WPW10294006 (BLOWER-FAN)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78758

David S

Job Details: 08/06/2022

"Arrived on site for washing machine not spinning. I inspected the unit and work area. I found fault code F7e1 basket speed fault. I gained access to the gear case and tested the drain pump, actuator and motor and capacitor.I found the capacitor reading .04nf instead of 45. I out the unit into manual test and found the control sending voltage to the motor but it not spinning because the capacitor is bad. I am ordering the capacitor to complete the repair. Rescheduled for Friday 8/12/22; ordrng 1 W11158830 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pflugerville, TX 78660

Gerry C

Job Details: 08/06/2022

"Arrived to inspect vibration/noise. I entered service test mode and found the following codes stored: F0E3, F8E6 and F0E7 and I cleared for testing. The CX had a load in the unit and I watched it spin and there was an excessive amount of noise from the gear case/motor area. I inspected and found the replacement gear case had failed and there were signs of oil loss on the rotor and surrounding area, which I removed. I checked the basket nut and it was tight as expected. Due to the excessive noise, basket movement and service history, the basket should be replaced as well. The unit will require the gear case, slider, rotor, basket and suspension to be replaced. No leaks observed during service. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11400156 (Suspension) and 1 W11178227 (Basket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Georgetown, TX 78633

Lou

Job Details: 08/06/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=7 degrees and RC=56 degrees. I found a large amount of frost/ice on the FC evap cover. Tested unit and found the control and evap harness will need to be replaced. I am ordering the main control and evap harness and office to schedule return service due to the availability of parts. No water leaks observed during service. Attempted to contact the landlord and advised of my findings, but they did not answer and their vm mailbox was full.; ordrng 1 W11546681 (Evap harness) and 1 W11546690 (Control box)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Gerry C

Job Details: 08/06/2022

"Arrived to inspect no oven ignition. Initial testing revealed the control appeared to accept the back and start commands, but the relay was very quiet. I tested VAC in the line and it did not change with at attempted oven starting. I removed the plug and tested VAC on the circuit (2-4 to 2-1) and the igniter heated, with expected gas valve actuation. The control will require replacement and office to contact the CX to arrange return service. No gas leaks detected during service. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Cedar Park, TX 78613

Kimo

Job Details: 08/06/2022

"Arrived onsite for refrigerator that is not dispensing ice. Upon inspection I found that the impeller had stripped and is now stuck on the Motor shaft. I am ordering the dispenser motor impeller, the spacer, the divider and the gasket office to reschedule.; ordrng 1 WP63052 (IMPELLER) and 1 W11378860 (SPACER) and 1 WPW10309864 (DIVIDER) and 1 WP67006341 (GASKET) and 1 W11310391 (MOTOR)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Hutto, TX 78634

Gerry C

Job Details: 08/06/2022

"Order Burner caps and rr cup. Broil adjArrived to inspect center burner not igniting. I removed and replaced the burner and tested. The right rear was having difficulties and the flame spreader and cap will need to be D2C. The CX advised the me the broiler would not heat as it should and I found the air shutter completely open, causing too lean of an air/fuel mixture and flame only reaching 1/2 way along the flame tube. I corrected the air shutter and tested. Operational test good, no gas leaks detected during service. ; ordrng 1 W11435570 (Burner Caps) and 1 W11435657 (Flame Spreader) and 1 PartsD2C (Parts D2C)"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC2

Near Hutto, TX 78634

Gerry C

Job Details: 08/06/2022

Arrived to inspect excessive vibration. F8E1 stored in memory. The unit would squeal in test mode and it increased with drum rotation speed. The drum assembly will require replacement due to bearing issues. Office to schedule return service. Please allow extra time for drum replacement. ; ordrng 1 W11460604 (Drum Assy)

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFW01

Near Georgetown, TX 78628

Lou

Job Details: 08/05/2022

"Arrived on site to inspect refrigerator making loud crashing noise and unit rollers damaged. Upon further inspection, I inspected all shelving inside the unit and found all are good. I raised the leveling feet and was able to easily roll the unit out from its space and found nothing behind the unit. I did not find anything wrong with the unit at this time. Customer advised that they heard a loud crashing noise and the refrigerator was the only remaining thing that they had not looked behind due to them not being able to move the unit because of the leveling feet being lowered. Unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS0

Near Copperas Cove, TX 76522

Gerry C

Job Details: 08/05/2022

"Arrived to inspect light always on. I found the oven light would stay on regardless of door position and tested further. Service mode showed the relay was not stuck closed, as the light would go out when commanded within service mode testing. The switch tested correctly, including with and without the harness attached and at the board contacts, there were 233 Ohms, but no documentation to confirm. The right front burner switch had excessive carbon from the contracts and I recommended replacement.

We serviced a

KITCHENAID FREEZER

Model KRFF507HPS00

Near Lakeway, TX 78738

Luis

Job Details: 08/05/2022

"Arrived on site. Diagnosed a defective led module,installed updated led module

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Austin, TX 78745

Matthew

Job Details: 08/05/2022

"Arrived onsite for washer leaking. Upon arrival inspected unit. Ran diagnostics and found 3/2 inlet water temperature fault 8/6 water hazard , overload and stuck button. During test found water leaking from left rear corner. During test found leak coming from water inlet assembly. Replaced inlet assembly and tested. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Dripping Springs, TX 78620

Luis

Job Details: 08/05/2022

Arrived on site. Found ripped right side gasket estimate for repair parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Austin, TX 78723

Luis

Job Details: 08/05/2022

"Arrived on site. Tested water dispenser not dispensing water,ran diagnostics paddle test passed,ran dispenser test in diagnostics passed,exited diagnostics same issue not dispensing water. Called tech support ran test per tech support would ui controls. Freezer cool but not near freezing fresh food evaporator incased in ice per tech support freezer should be close to freezing and if not sealed system issues.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Driftwood, TX 78619

Kevin

Job Details: 08/05/2022

"Arrived on site and inspected washer, found long fill error saved and found cold water flow is low. Found cold water screen is clogged with what appears to be rust. Valve needs to be replaced but Incoming water will need to be corrected before it can be changed. Customer will contact the office when they are ready to have it replaced."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Hutto, TX 78634

Vincent

Job Details: 08/05/2022

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found no stored error codes, I did a test cycle and found agitator plate making noises. I inspected the issue and found that the gear case shaft was striped caused by the agitator getting lose. No leaks where observed during service. Job completed."

We serviced a

KENMORE REFRIGERATOR

Model 596.7238341

Near Round Rock, TX 78665

Vincent

Job Details: 08/05/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint refrigerator not cooling, he explained freezer door stayed open for a while and they noticed it and closed it. I tested temps and RC 50? FC 58?. Tested amp draw from compressor and it was at 2.43amp. Explained to CX unit would need a sealed system repair. CX would contact us if he desires to proceed with the repairs. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WET4027EW1

Near Austin, TX 78745

Kevin

Job Details: 08/05/2022

"Arrived on site and inspected washer and found timer is unresponsive, spoke with SW and while checking timer found a loose connection. After resetting connector washer will now operate properly.

We serviced a

WHIRLPOOL WASHER

Model WFW96HEAU0

Near Sunset Valley, TX 78745

Kevin

Job Details: 08/05/2022

"Arrived on site and unstacked dryer, found dispenser motor is reading 1.69 This is correct, expansion board is also reading 1.6, this is also correct. Confirmed harness between the two is also good, took picture. ran diagnostic cycle and found all functions are operating normally. Recommended to homeowner that A new detergent reservoir be purchased or powder or pods for used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Austin, TX 78721

Joe Z

Job Details: 08/05/2022

"Arrived onsite for NOT PRODUCING ICE AND FRZR SEEMS LIKE ITS NOT COLD ENOUGH . Upon arrival checked temps and got FC 23 , RC 40Ran diagnostics test 142 for FC thermistor and got 20. Test 141 for RC thermistor and got 44, test 145 for ice box thermistor and got 25. Ran test on all components Everything is functioning . Inspected condenser and is clean. Condenser and evaporator fans are both operating. Compressor is warm to the touch and pulling.78 ohms. Contacted SW for assistance. SW recommended having sealed system diagnosed

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Leander, TX 78641

David S

Job Details: 08/05/2022

Arrived on site for washing machine filling up when not in use. I inspected the unit and work area. I tested voltage to the valves and found none while in standby. Indicating a valve is weeping. I installed a new valve and tested it. It is now working as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HEB

Near Lampasas, TX 76550

Gerry C

Job Details: 08/05/2022

Arrived to instal previously diagnosed and ordered parts. I applied her to the replacement FC door gasket to ensure all shipping creases were removed and then removed and replaced. I verified the seal was restored to normally accepted condition. I removed and replaced the RC door switch and the interior lighting resumed operation. No leaks observed during service.

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS2

Near Salado, TX 76571

Kimo

Job Details: 08/05/2022

"Arrived onsite for range with switch issues and the control not responding to button presses. Upon inspection I worths that the control would work Intermittently, and the far right infinite switch and the far left infinite switch were burning out.

We serviced a

KENMORE REFRIGERATOR

Model 795.72053.112

Near Briggs, TX 78608

Gerry C

Job Details: 08/05/2022

"Arrived to add in for dispenser not working. I found the communicating rod in the door flap assembly and fallen out of place and after correcting, the unit operated as designed. Less than 10 minute repair and second appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Austin, TX 78732

Scott

Job Details: 08/05/2022

"Arrived on site for dish washer not draining . Ran drain cycle , drain motor is coming on . Removed drain hose off disposal, reran drain into a bucket . Unit is draining . Customer has two dishwashers tied into disposable . Quic pic of installation.No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Kingsbury, TX 78638

Andrew

Job Details: 08/05/2022

"Arrived on site to test unit for not filling with water and automatically draining. Found over flow float was sticking way up causing unit to think it was full of water. Set float back into place properly, tested unit, unit now working as designed. No leaks detected.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Luis

Job Details: 08/05/2022

"Arrived on site for frost in freezer. Checked door seal good,raised freezer door."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV05

Near Temple, TX 76502

Kimo

Job Details: 08/05/2022

Arrived onsite for refrigerator with temperature issues in rc upper inspection I found that the unit was in defrost when I got there. I check the evap fan found that it ran checked the thermistor and found it to be good and Watch the Evap develop a good frost pattern after the unit came out of defrost. The compressor and condenser fan were both running as well. I then checked the refrigerator thermistor and found that to be good too then I tested the damper and found that it opened and closed properly no strange noise. Diagnostics inconclusive. I advised customer to monitor the temps over some time about a week or so and get us back out immediately if they find anything out of the ordinary.job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Austin, TX 78728

Scott

Job Details: 08/05/2022

Arrived on site for gap on around cooktop and countertop. Wall oven is installed under unit . Between gas lines and power cords unable to shift cook top over . Explained to customer this is an install issue .. No gas leaks detected. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, TX 78727

Scott

Job Details: 08/05/2022

"Arrived on site , replaced valve ,water line heater , facia ,UI. Power reset unit . Ran harvest and fill test . All checked normal. No IM error codes . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78754

Matthew

Job Details: 08/05/2022

Unit in 5203- Arrived onsite for washer leaking. Upon arrival inspected unit. Ran test and prepared for leaks. Ran auto test and all passed. Inspected underneath unit and no leaks. Ran normal cycle and passed. Inspected underneath unit and found not a single drop of water. Did find white residue on floor under washer. Looks to be dried detergent. Customer may be using too much detergent. Customer should only be using two table spoons of HE detergent per load. Customer instructed on detergent use and proper loading.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, TX 78754

Matthew

Job Details: 08/05/2022

#8144 gate code. Arrived onsite for washer making noise during spin. Upon arrival inspected unit. Nois was apparent in spin. Disassembled unit and found failed gearcase. Replaced gearcase and tested. Unit is now functioning properly. Maintenance will adjust leveling when moved to permanent location. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78753

Matthew

Job Details: 08/05/2022

Arrived onsite to replace faulty heating element per special project. Replaced element and tested. No leaks present at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78759

Scott

Job Details: 08/05/2022

Arrived on site for door flopping down . Found left side spring had come off hinge . Reinstalled spring and latched in back . Door is now opening properly. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Austin, TX 78758

Matthew

Job Details: 08/05/2022

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Ran harvest and unit was not responsive. Power cycled unit and tried again and no response. Checked voltage and was good. Receded ice maker replacement. Replaced ice maker and tested. Unit harvested and filled correctly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBL4

Near Austin, TX 78757

Matthew

Job Details: 08/05/2022

Arrived onsite for dishwasher not functioning correctly. Upon arrival inspected unit. Ran unit through several test cycles and all passed. Ran several normal cycles and all pass. Could not duplicate any issues. Customer will monitor. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL00

Near Austin, TX 78746

Matthew

Job Details: 08/05/2022

Arrived onsite to replace previously diagnosed parts. Replaced shims to back right corner. Replaced shim. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Dripping Springs, TX 78620

Luis

Job Details: 08/05/2022

"Arrived on site. Replaced defective freezer door checked door seal good,tested water dispenser good."

We serviced a

JENN-AIR WINE COOLER

Model JUWFR242HL01

Near Georgetown, TX 78628

Lou

Job Details: 08/05/2022

"Arrived on site to install previously diagnosed and ordered part. Due to one of the rack slats failing, I removed and replaced the rack and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Georgetown, TX 78626

Lou

Job Details: 08/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, cam and belt and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78626

Lou

Job Details: 08/05/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent and dispenser leaking, I removed and replaced the vent/gasket and dispenser and tested. Unit is operating as designed. No leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Georgetown, TX 78628

Lou

Job Details: 08/05/2022

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBS0

Near Georgetown, TX 78626

Lou

Job Details: 08/05/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Georgetown, TX 78633

Lou

Job Details: 08/05/2022

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Austin, TX 78724

Joe Z

Job Details: 08/05/2022

Arrived onsite to install previously diagnosed parts. Installed new vent. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Round Rock, TX 78665

Cliff

Job Details: 08/05/2022

Arrived on site to replace doors for refrigerator replaced both rc doors and name badge. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS0

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a range with gas odor when baking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and normal odors to expect due to spark style ignition. Documented with whirlpool safety team and job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a refrigerator that is freezing in the rc. Found diffuser not opening and closing properly. Replaced diffuser and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Austin, TX 78723

Joe Z

Job Details: 08/05/2022

"Arrived onsite for F9-E1 long drain, upon arrival inspected unit and found bellow filled with water. Ran diagnostics cycle. Unit operated correctly and drained correctly. Bellow is draining slowly. Found lots of debris on bellow cleared all debris and water flows out smoothly. Cleared error code and Test unit and now all water clears correctly and door unlocks correctly. Error code no longer shows up. No leaks present at this time. Job complete"

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Austin, TX 78723

Joe Z

Job Details: 08/05/2022

Arrived onsite for dripping water. Upon arrival tested unit and found water dripping from fill valve. Inspected bellow and is good. Checked drain cycle and did not leak. Inspected dispenser and is good. Need to replace valve. Replaced valve and test unit. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Austin, TX 78721

Joe Z

Job Details: 08/05/2022

Arrived onsite for Dishwasher doesn't drain fully.upon arrival inspected unit and found a little more than normal water at filter area. Ran drain and all remaining water drained. Found debris in drain pump causing a slow flow of water during draining cycle. Cleared debris and test unit. Unit now operates correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Dripping Springs, TX 78620

Kevin

Job Details: 08/05/2022

"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Lakeway, TX 78734

Kevin

Job Details: 08/05/2022

"Arrived on site and replaced heating element per service pointer special project, ensured it is not leaking, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Austin, TX 78745

Kevin

Job Details: 08/05/2022

"Arrived on site and inspected refrigerator and found it is cooling, inspected compressor area and found drain hose has fallen off and is stopping condenser fan from spinning. Compressor is very hot to the touch and showing 140? on the surface. Cleared condenser fan and it is now running. Reattached drain hose. If issue continues a new drain hose may be needed and or a drain pan, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78726

David S

Job Details: 08/05/2022

Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1154096. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Taylor, TX 76574

Vincent

Job Details: 08/05/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested unit and its opals designed. No leaks where observed during service. Job completed.

We serviced a

IKEA MICROWAVE

Model IMBS104GSS00

Near Round Rock, TX 78664

Vincent

Job Details: 08/05/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint was display partially out. I replaced the display control and tested. Unit is now operating as designed. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Leander, TX 78641

David S

Job Details: 08/05/2022

Arrived on site for ice maker not working. I inspected the unit and work area. I tried to jump the ice maker and found it wouldnt cycle. I gained access to the harness and found it partially up clipped. I reseated the harness and tested the ice maker again. It harvested and filled with water. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78730

Leonardo

Job Details: 08/05/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete no leaks present at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a dishwasher that is leaking. Found vent gasket missing and installed new gasket. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Found aftermarket filter preventing water flow through unit. Advised customer on findings and to use everdrop filter as recommended by manufacturer. No repairs needed and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Canyon Lake, TX 78132

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for squeaking noise, tested unit, found exhaust rubbing against unit frame causing squeaking noise adjusted exhaust, tested unit, unit now running as designed advised customer that if the noise comes back to call use back at this time job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Killeen, TX 76542

Kimo

Job Details: 08/05/2022

"Arrived onsite for a washer that will not advance to spin cycle. Upon inspection I found that the hot water was not turned on. I corrected this and ran a quick wash cycle and found that the unit was operating as designed. Upon further inspection I found that the gearcase,cam, shifter and belt look good. I checked for stored code and found that the was a f1e1 code main control fault. I replaced the control and tested unit and and found unit operating as designed no leaks Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Lampasas, TX 76550

Gerry C

Job Details: 08/05/2022

Arrived to inspect flames not adjusting. I found the low flame height required adjustment to match LPG and corrected all the burners. During service I found the LPG provider had filled the CXs tank with propane that did not have an odor and I advised the CX that they need to contact the supplier immediately to have the issue corrected. No gas leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Jarrell, TX 76537

Kimo

Job Details: 08/05/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new cap and ran diagnostic cycle and found unit operating as designed. I also ran a quick wash cycle and found the same. No leaks. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near New Braunfels, TX 78132

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for sparking, tested unit found it heating water properly, no unusual noise detected, inspected all cabinet for burn spots, non found, inspected harness did not find any issues, customer stated that he seen sparks on the left side of unit, currently there is no wiring on that side, inspected magnetron and wave guide, no issues found, ran unit for 2 minutes, it running as designed, called safety and reported my findings, SR# 7734270936, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near New Braunfels, TX 78132

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for F6E3 error code, tested unit found code present, control sending voltage to console but is not communicating properly, replaced control, tested unit , unit now functioning as designed, put unit into diagnostics, all components tested good, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78132

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for F8E4 error code, tested unit found unit in constant drain, inspected float switch and found a loose connection on float switch secured connection, and pump stopped draining, ran diagnostics cycle and all components passed, unit is running as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Round Rock, TX 78665

Vincent

Job Details: 08/05/2022

"Arrived on site for refrigerator, inspected unit and work area. Removed old door and replaced with new door and transferred all component needed. Removed protective film and ensured no scratches on door. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Round Rock, TX 78665

Vincent

Job Details: 08/05/2022

"Arrived on site for refrigerator to cooling, inspected unit and work area. Found RC chamber fan not blowing. I gained access to fan and found it disconnected. I plugged fan and tested and unit is now operating as designed at this time. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Georgetown, TX 78626

Vincent

Job Details: 08/05/2022

"Arrived on site for dishwasher, inspected unit and worn area. Found door stoppers torn, I replaced with new ones and tested.. unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JS0

Near Andice, TX 78628

Vincent

Job Details: 08/05/2022

"Arrived on site for vent hood, inspected unit and work area. Tested vent hood and found low speed wire not connected in the harness. Reconnected the harness properly and tested, vent hood is now operating as designed. Job completed."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB08

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater fully functional and unit was actively defrosting at time of service. Advised customer that door may not have fully closed at some point causing the issue. Customer to thaw unit for 24hrs prior to use and has signed waiver.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Cedar Park, TX 78613

David S

Job Details: 08/05/2022

"Arrived on site to replace the broken cabinet seal. I inspected the unit and work area. I found the insulation sticking out and the cabinet seal deformed. I pulled the unit out and reset the insulation, I replaced the cabinet seal. I reinstalled the unit, I had the customer inspect the installation and she approved. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Austin, TX 78732

Scott

Job Details: 08/05/2022

"Arrived on site for tub being off balance after large rug being washed . Ran diagnostics and got off balance ,motor and latch error codes . Found when unit went off balanced it had knocked latch out of position . Fixed positioning of latch .Ran diagnostics wash and gear case is making a lot of noise as well as a lot of play in basket . Can rock basket in tub . Will need new gearcase and hub . Customer declined service at this time .

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kyle, TX 78640

Andrew

Job Details: 08/05/2022

"Arrived on site to replace heating element per special project. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Kyle, TX 78640

Andrew

Job Details: 08/05/2022

"Arrived on site to test unit for completely powering off after a few seconds of running. Was able to replicate issue. Found exhaust fan was humming. Removed cover and found piece of wood seizing motor. Replaced power filter, tested unit for 1,2 and 3 minutes. Unit working as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Dale, TX 78616

Andrew

Job Details: 08/05/2022

Arrived on site to test unit for long dry times. Found restriction in ventilation preventing air from circulating properly. Advised customer to have ventilation cleared. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Lockhart, TX 78644

Andrew

Job Details: 08/05/2022

"Arrived on site to test unit for sparking. Found purple wires pinched between cabinet and rear cover. Spoke with safety and advised harness replacement would fix issue. Replaced harness, tested unit to 350, unit working as designed. Job complete. SR#7734210526"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kingsbury, TX 78638

Andrew

Job Details: 08/05/2022

"Arrived on site to replace element per special project. Replaced heating element, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near San Marcos, TX 78666

Andrew

Job Details: 08/05/2022

"Arrived on site to test unit for not draining. Found knockout on disposal was not removed. Removed knockout, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Canyon Lake, TX 78130

Andrew

Job Details: 08/05/2022

"Arrived on site to inspect unit for damage to door. Found small ding on bottom of door. Spoke with MS and got approval to replace door. Replaced door, tested unit, unit working as designed. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Austin, TX 78739

Leonardo

Job Details: 08/05/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete no leaks present at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78739

Leonardo

Job Details: 08/05/2022

Arrived on site to replace heating element due to special project. Removed bottom rack before pulling unit out and saw tub damaged on left back side. Showed customer pre-existing tub damaged before pulling unit out or doing any work. Replaced element test unit and unit test good no leaks present job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Buda, TX 78610

Leonardo

Job Details: 08/05/2022

Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Leander, TX 78641

Paul

Job Details: 08/05/2022

Arrived onsite for a range with a burner knob falling off. I found the inner part of the knob cracked causing the issue. I replaced the knob. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV

Near Austin, TX 78724

Joe Z

Job Details: 08/05/2022

Arrived onsite for Microwave not heating anything up. Upon arrival test unit with cup of water. Unit did not heat. Checked interlocks and are good. Found arc marks in cavity. Need touch up paintNeed to replace high voltage parts. ; ordrng 1 8212473 (Paint)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78726

David S

Job Details: 08/05/2022

"Arrived on site for fridge not cooling, compress diagnosed from another company. I inspected the unit and work area. I found the unit plugged in and the compressor running. I found both compartments at room temperature.I found the compressor extremely hot. I used a watt meter and while the unit ran in normal operation it only pulled 50 watts with the compounding. Indicating a high side leak. The unit does need a sealed system. I am ordering all parts needed. The office will reschedule when we have eta on the parts. ordrng 1 W10865322 (Rc evaporator) and 1 W11035643 (Fc evaporator) and 1 W11548259 (Condenser)"

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ00

Near New Braunfels, TX 78132

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for not making enough ice, tested u it found recirculating pump not sensing water level, over filling reservoir , Reservoir drain pump is seized, filter head is leaking water; ordrng 1 W11542867 (Rec pump) and 1 W11542868 (Reservoir pump) and 1 W11266112 (Filter housing) and 1 W11034363 (Control) and 1 W11126268 (Wiring harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78749

Leonardo

Job Details: 08/05/2022

Arrived on site to test unit for unit not cleaning correctly. Test unit and found bad sump and motor and adjuster for upper rack; ordrng 1 W10712395 (Adjuster kit)

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS0

Near New Braunfels, TX 78130

Andrey

Job Details: 08/05/2022

"Arrived on site to test unit for no heat In oven, tested unit found good voltage at terminal block bake and broil elements are good as well, but not receiving voltage to elements, will need control to fix issue, ordering control, office to reschedule ; ordrng 1 W11567348 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Luis

Job Details: 08/05/2022

"Arrived on site for no cool and lights. Diagnosed defective freezer led module,led replacement covered by service pointer. Compressor and fans running,removed both covers ran diagnostics test 4 no frost forming on either evaporator found small trace of dye on fresh food evaporator ordering compressor and evaporator repair covered by manufacture sealed system warranty. Customer will need to have unit removed from enclosure at time of repair visit picture uploaded; ordrng 1 W11601310 (Led) and 1 W10832994 (Compressor) and 1 W11575003 (Valve) and 1 W11492867 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Austin, TX 78739

Luis

Job Details: 08/05/2022

"Arrived on site for not dispensing ice. Removed container tested impeller found shaft on motor stripped unit will need motor,impeller,spacer and divider ordering parts. ; ordrng 1 W11310391 (Motor) and 1 W11378860 (Spacer)"

We serviced a

KITCHENAID COOKTOP

Model KICU509XBL00

Near Georgetown, TX 78633

Lou

Job Details: 08/05/2022

"Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit display showing F47. Following the service pointer #W10556232, the unit module will need to be replaced. I am ordering the module and office to schedule return service due to the availability of the part. ; ordrng 1 W10857232 (Module)"

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC0FS1

Near Georgetown, TX 78633

Lou

Job Details: 08/05/2022

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found in medium and high speeds, the wheels sound slide, it is rubbing on something. Removed the blower motor/wheel assembly and found the blower wheel is cracked. I found the part prescreened for today was damaged in the box. I am ordering the blower wheel and office to schedule return service due to the availability of parts. Unit left unplugged for safety.; ordrng 1 W11099714 (Blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Georgetown, TX 78633

Lou

Job Details: 08/05/2022

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack right rear rub wheels were missing. Also found the right track damaged. I placed the unit in diagnostics showing F4E3 error code. Cleared the code and continued with testing and found the unit not getting water due to the water source being turned off. Turned water on and continued with testing. Unit is operating as designed and motor sounds good/strong. I am ordering the tub wheels and track and scheduled return service for 08/11/22. No water leaks observed during service.; ordrng 2 WP8575897 (Tub wheel)s and 1 WP3385089 (Right track)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, TX 78723

Joe Z

Job Details: 08/05/2022

Was moved to apartment 3034F7-EA motor disconnected . Test unit on spin. Seems like motor tries to spin but makes like a metallic sound . Spoke with SW and after series of test on stator Recommend replacement of stator. Also ordering rotor and harnes. And returning with control . SW is ordering harness.Office to reschedule ; ordrng 1 W11354541 (Stator) and 1 W11314361 (Rotor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Pflugerville, TX 78660

Cliff

Job Details: 08/05/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found unit not registering empty bin. Issue caused by ir controls or ui or possibly both. Office to have repairs authorized and set return appointment. ; ordrng 1 W10898445 (Ir control) and 1 W10870822 (Ir control) and 1 W10864261 (Ui kit)