Service History 253

Near New Braunfels, TX 78130
Andrew
Job Details: 01/21/2021
REFRIGERATOR GE GSS23WGTACC "Arrived on site to test unit for no power. Found control receiving proper voltage but not sending voltage out. Replaced control, tested unit, unit works good. Unit is in garage and not connected to water. Job complete."
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for cooktop with UI not responding. Customer stated they recently had a power outage. I cycled breaker and unit started working as designed. Tested unit and found no mechanical failures. Call complete.
Near Spicewood, TX 78669
Robert
Job Details: 01/21/2021
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of drum not turning. Found belt broken. Will need belt to complete. ;
Near Marble Falls, TX 78654
Cliff
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE FGBD2431KF1A "Arrived on site to diagnose a dishwasher that is leaking and has a rack rusting out. Found main wash motor and door gasket leaking, also noted upper rack rusting. All three parts will need to be changed to complete repairs. .; ordrng 1 5304498211 (Upper rack)"
Near Marble Falls, TX 78654
Cliff
Job Details: 01/21/2021
REFRIGERATOR FRIGIDAIRE LGHC2342LF2
Near Austin, TX 78739
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not cleaning. Test unit and found owi erro. Removed the filter and found dirty filter making unit not wash correctly. Cleaned filter test unit and unit test good job complete.
Near Austin, TX 78748
Leonardo
Job Details: 01/21/2021
MICROWAVE GE JNM1541DN1BB Arrived on site to test unit for melted vent and unit giving shorted keypad. Test unit and saw unit turning on by itself with out touching any buttons. Found shorted keypad and control. Will order new control and panel and will replace vent. Office to reschedule. ; ordrng 1 WB27X10934 (BOARD ) and 1 WB56X10822 (PANEL)
Near Georgetown, TX 78628
James
Job Details: 01/21/2021
FREEZER KENMORE 253.214011 Arrived on site and installed new start device and capacitor. Tested operation and found unit working properly. Verified frost pattern on shelves. Job complete
Near Meadowlakes, TX 78654
Lou
Job Details: 01/21/2021
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit showing F8E0. Cleared the code and pulled t(d unit out to test the control. Following the tech sheet, I tested the control at the P5-5 & neutral and P5-4 & neutral and got 124V at both connections. Checked VDC at the P4-1 & P4-2 and the reading was out of range. I removed and replaced the blower motor and retested and unit is operating as designed. Job completed."
Near Austin, TX 78737
Brandon
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for customer complaint of unit not cooling in either section, found compressor running, all fans running, sealed system leak. Ordering all sealed system parts to ensure repair. ; ordrng 1 W10239732 (Evaporator) and 1 W10643261 (Evaporator) and 1 W10240365 (Condenser) and 1 W10253005 (Compressor) and 1 Cnote (SS tech lock ring) and 1 Cnote (2 hour job) and 1 Cnote (Auth/office to reschedule) and 1 876765 (Tube kit) and 1 W10286069 (Filter drier) and 1 W10913906 (Coupler)"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
DRYER WHIRLPOOL WED8000DW1 "Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. Disassembled the unit and found lint within the unit. Also found the high limit cutoff and element bad. I removed and replaced the cutoff and element and cleaned the unit and retested. Unit is operating as designed. Reassembled the unit and retested and the unit continues to operate as designed. No lint observed at the end of service, job completed."
Near Temple, TX 76502
Tyler
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for washing machine leaving white residue on the clothes and cloths tangling together after wash. Upon arrival I ran a diagnostics and found no errors but during each component activated test I found that actuator wasn’t switching between agitation and spin as well as it needed to each time it was switched between cycles. I was able to replace the the actuator. As for the white residue, I narrowed down with the customer exactly what sort of detergent, size/style of loads washed, and father details of how unit was used. I think instructed the customer on whirlpools unit specific recommendations and Informed customer to try cutting soap content in half, and running a clean washer cycle. At this point unit is functioning as designed. Call complete"
Near Austin, TX 78748
Kevin
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site and found no power showing on dishwasher. Reset power connections at terminal block and power is now restored. Dishwasher completed a diagnostic cycle and no further repair is required at this time. Recommended dishwasher magic to homeowner. They should be used periodically to remove any excess soap or buildup, job complete"
Near Georgetown, TX 78633
James
Job Details: 01/21/2021
MICROWAVE MAGIC CHEF MCO165UB "Arrived on site and tested operation. Found unit not powering on. Found open fuse on line filter. Tested all switches and found to be good. Inspected control and found no shorts. Tested high voltage system and found magnetron shorted to ground.
Near Austin, TX 78728
David
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to follow up on washer that was making a squeak. Installed new cam set and retested. Squeaking is barely noticible but still there. Belt felt like it was extra tight and possibly bending the cam, creating a squeak. On return need to replace belt and cam. Noise doesn’t sound like it’s coming from the gearcase, but definitely on bottom end. Will return with the remaining lower end parts and the gearcase if it still persists. Office to schedule when we get a belt.; ordrng 1 W11239857 (belt)"
Near Austin, TX 78703
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW5620HW Arrived onsite for unit not getting the water out of the clothes. Unit was already washing. Unit was in white clothes wash but it was mostly hand towels. Unit was going off balance not getting up to speed. Put unit in diagnostics. Got F0E5 off balance load. Let them know that if the unit is over loaded or not loaded correctly. The barrel jumps quite a bit and won’t ever get up to speed. No leaks at this time. Job complete
Near Austin, TX 78747
Kevin
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for makes a noise when it spins--HAPPENS WHEN IT STARTS UP MOSTLY, LIKE A SQUEAKY BELT-- UNIT >>>. Placed in diagnostics and no error codes came on. Placed in agitation then spin and no noises were present. Inspected rotor and found mounting bolt a little loose. Found a few dimes around outer edge of wash plate. Removed dimes. No leaks detected. Job completed."
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID n/a Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Tommy
Job Details: 01/21/2021
WASHER MAYTAG MVWB765FW1 Arrived onsite for unit not receiving water upon arrival found unit valve not opening. Replaced valve and tested. Unit is now operating as designed. Job Completed
Near Austin, TX 78725
Scott
Job Details: 01/21/2021
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for range not heating properly . Ran temp check , checked normal. Igniter amp check was good . Let range run for 30 mins to continuously monitor temp and amps . Couldn’t duplicate failures . No gas leaks detected at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2021
REFRIGERATOR GE Gfe28gskfss "Arrived on site and found no water is dispensing no ice is being made and there is ice buildup behind the deli drawer on the left-hand side. spoke with Susie, took refrigerator through all relevant tests and found fresh food fan motor is not running. This is causing ice to buildup and water reservoir to freeze. ; ordrng 1 Wr60x26866 (Ff fan)"
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
DRYER WHIRLPOOL WED560LHW1 "Arrived onsite for unit not powering on. Looked at unit. Not was not responding. Upon further investigation, found that the white wire on the terminal block had fallen off. Replaced terminal block. Tested unit p. Unit test good. No issues at this time. Job complete"
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for microwave panel working intermittently. Upon inspection found several buttons not working and poor communication with control. Replaced control and panel. Tested unit and unit is functioning properly. Job complete.
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived onsite for unit not freezing/cooling. Tested unit. Found that start device is bad. Replaced start device, but quickly after replacement of part. The compressor was very loud. Called tech line. Suggested to replace compressor as windings are stuck and not allowing the unit to cool. Got Sr#7729798378. Submitted sealed system check list. Ordered parts. Office to reschedule. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)"
Near Austin, TX 78728
Justin
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher coming off of its hinges. Upon further inspection I found pads broken off and allowing door to fall down. Installed new pads and unit is now working as designed. Call complete.
Near Austin, TX 78721
Scott
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site for dishwasher not draining . Found food stuck in sink drain pipe side . Nothing stuck in drain pump motor . Drain hoses look clean . Very shoddy plumbing under sink area . Would recommend a professional plumber to redo pipe work underneath sink area . No water leaks detected at time of service.
Near VLG O THE HLS, TX 78738
Robert
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of gasket tearing. Confirmed gasket damage. Part still on order. ; saved tckt
Near Round Rock, TX 78664
Wesley
Job Details: 01/21/2021
DRYER WHIRLPOOL MEDE300VF0 Arrived onsite for failed control Advised customer on repair. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed part.. ; ordrng 1 W11346197 (Magnetron)
Near Austin, TX 78731
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for loud noise and water leaking from dispenser. Ran diagnostics found ice box fan. It running diagnosed loud noise due to ice box fan. Ordering ice box fan and harness assembly. ; ordrng 1 W10858452 (Harness) and 1 W11407678 (Ice box fan)
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for the dishwasher leaking water. During testing found that no issues with the dishwasher. Customer stated that it leaked when they opened the door during the cycle which it will leak. Advised customer to not open the door during the cycle to prevent the leak. But no issues found at this time. Complete
Near Meadowlakes, TX 78654
Cliff
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace previously ordered parts for the refrigerator. Replaced both water valves icemaker fill line and filter head. Inspected all waterlines for failures and found no problems with lines. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Buda, TX 78610
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace part customer received. Replaced control board test unit and unit test good on complete
Near Round Rock, TX 78664
Wesley
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for broken wire and deli control failure. All checks good, unit is now operating as designed.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Panel was frozen. Advised customer on maintenance.
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for the microwave arching during operation upon inspection found that the upper wave guide cover was damaged. Called tech line and we tested microwave and determine that all functions tested good and that the wave guide cover will need to be replaced. Found damaged to the wave guide. Ordering parts and office to schedule Sr # 7729794396; ordrng 1 W10915651 (Cover)
Near Leander, TX 78641
David S
Job Details: 01/21/2021
WASHER MAYTAG MHW3505FW0 Arrived on site for washer not spinning out clothes and water being trapped in the lip. I inspected the unit and work area. I found a long drain fault code in diagnostics. I ran a diagnostics cycle and found the unit taking longer to drain. I gained access to the drain pump. I found the bellow clogged with hair and debris. I cleared it out. I found the drain pump missing part of its impeller. I spoke to the customer about needing a new drain pump.I replaced the drain pump and cleared out all the lines. I reassembled the unit and tested it. I found the unit working as designed. No water leaks detected. Job complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/21/2021
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to diagnose a range with burner flame is too high. Tested unit and found unit converted to propane but valves not set for low flames. Adjusted valves and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
Lou
Job Details: 01/21/2021
WASHER MAYTAG MVWB835DC3 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM8 Arrived onsite for dishwasher not filling with with water. Upon inspection found that valve would not energize. Removed toe kick and found harness to valve loose. Secured connector and retested unit. Unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 01/21/2021
RANGE MAYTAG PER4510AAW Arrived on site to test unit for right front burner not working. Test unit and found element melted to receptacle. Replaced both parts test unit and unit test good job complete.
Near Kingsland, TX 78639
Cliff
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washer that will not start. Tested unit and found washer stuck in demo mode. I reset unit to proper operating mode. All is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
David
Job Details: 01/21/2021
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site to diagnose dead ice machine. On arrival unit was dead and unresponsive. Pulled unit out and it turned on. Ran for a few then died again. Checked wall voltage and found good voltage. Unplugged main power cord from external drain pump and hooked directly to extension cord and unit powered on, showing failed external drain pump. Replaced external drain. Retested and unit ran for over 7 mins with no interruption. No leaks found. All is working as designed. Call complete."
Near Niederwald, TX 78640
Kevin
Job Details: 01/21/2021
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site and inspected range and found igniter is operating properly but does not ignite gas on the second or third reheat. Replaced igniter ensuring that it is the correct distance from the burner and tested it. It is now working properly, job complete"
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
MICROWAVE GE JVM1540SM2SS Arrived on site for microwave door glass slipped out of place. Tested and inspected unit and found microwave door glass slipped out of place due to failed door. Order needed part. Office to schedule return trip. Left unit unplugged and advised customer not to use due to safety issues Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB56X10706 (microwave door assem)
Near Georgetown, TX 78626
Tommy
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived onsite for previously diagnosed parts. Upon arrival replaced ice bin and tested. Unit is now running as designed. Job Completed.
Near Austin, TX 78758
Kayman
Job Details: 01/21/2021
RANGE KITCHENAID FFGF3047LSF "Arrived onsite for range with burners not igniting. Upon inspection I found the 2 burners in question RF and RR very greasy and not sparking when trying to ignite. I removed the cooktop and accessed the spark module. I found no voltage coming out of the module to those ignitors but the others were functioning as designed. The ignitor wires were also frayed. I replaced the spark module, ignitor wires and RR burner head. I re assembled and tested the unit. The unit is working as designed all bringers are igniting and no gas leaks were detected during time of service. Job complete."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in both RC and FC. On time of arrival nothing was running and lights and control panel are working. Inspected deli control and disconnected and found same results. Performed diagnostics mode and found all components activating in test mode. Gained access to main control and removed pin P14. Powered unit up and all was running. Connected P14 and found all running. Found possible surge that created a miscommunication or DC component shorting out. Tested all DC circuits and voltage was correct. Recommend put unit on surge protector. All tested good, no water leaks detected.
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2021
DISHWASHER GE GDT530PSD4SS Arrived on site to replace spray arm. Test unit and unit not making any noise. Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven not heating. Upon inspection I found the touch screen has ripples in it. I cycled power but the ripples remained. I tested the oven sensor and it tested good. I tested the bake element for continuity and it passed. I tested voltage at the bake and broil relay and got none when called for. Ordering console (W11296171) and Thermostat (WP4449751) for the repair. Office to R/S due to part availability. ; ordrng 1 W11296171 (console) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for washer getting stuck in was and won’t advance. Upon inspection I found a stored error code for long fill or no fill. I ran a diagnostics test and found the cold side of the valve barely dispensing water when called for. And making a humming noise. The lack of correct amount of water will turn the unit off and force flood mode which would be why it’s getting stuck in wash. I replaced the valve and tested the unit again. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Pflugerville, TX 78660
Kayman
Job Details: 01/21/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range with front piece damaged. Upon inspection I found the cooktop chipped at the front. I was sent with the manifold panel so I will need to order the cooktop and return ordering. Cooktop(WPW10527866) office ; ordrng 1 WPW10527866 (cooktop)
Near Austin, TX 78735
Kevin
Job Details: 01/21/2021
REFRIGERATOR JENN-AIR JCD2389GES "Arrived on site and inspected refrigerator and found icemaker is leaking water when it fills, icemaker will need to be replaced. Also found Water dispenser switch gets stuck when getting water, switch and pad will need to be replaced in order to correct issue and will also order any surrounding plastic that may fail due to age while disassembling it. ordrng 1 61003124 (Dispenser switch) and 1 61003804 (Pad) and 1 WP61004681 (Housing) and 1 D7824706Q (Icemaker)"
Near Austin, TX 78745
Noah D
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Arrived on site to inspect dishwasher for leaking, upon inspection found the clamp improperly placed on tubing. Fixed clamp and tested. No leaks found. Complete"
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
WASHER WHIRLPOOL 110.220561 Arrived onsite for washer stopped mid cycle. Customer experienced an off balance load. Error code OB. Unit will shut off and wait for lid to be lifted and load adjusted. Customer has run several loads successfully after incident. Job complete
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
COOKTOP WHIRLPOOL WFC150M0JB0 Arrived on site for range cooktop heating elements not heating properly. Tested and inspected unit and found all operations to be normal. Showed customer service pointer on heating elements and instructed on use and care and practice for best performance. No repairs are needed at this time
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
RANGE KENMORE 790.3260332 Arrived onsite for burners not turning all the way down. Explained to customer that the only true simmer setting is available on the right rear burner. Job complete
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite and found unit operating with failed gear case very noisy. Replaced gear case. All checks good. Unit is now operating as designed.
Near Jarrell, TX 76537
James
Job Details: 01/21/2021
DRYER WHIRLPOOL MEDB765FW0 Arrived on site and tested operation. Customer complaint of unit cutting off shortly after starting sensor cycle and not drying clothes on timed dry. Tested temps and found unit over heating on low temp setting and holding heat even after setting to air dry. Verified element cutting off and not heating during air dry. Inspected vent opening outside and found vent clogged at roof. Recommended customer contact vent cleaning company to clear vent in wall to roof. Recommended not using the unit due to fire hazard. Job complete
Near Kyle, TX 78640
Dona
Job Details: 01/21/2021
DRYER WHIRLPOOL n/a
Near Austin, TX 78730
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KSSO42QTX04 "Arrived on site for no cool. Replaced evaporator,heat exchanger,compressor and drier,found burned out inverter replaced inverter vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure,good checked frost pattern good.
Near Taylor, TX 76574
Jimmy J.
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for range rubber seal around cooktop rubber seal around cooktop damaged >>>. Removed cooktop and installed new cooktop. Job completed.
Near Austin, TX 78750
David
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose refrigerator that is not producing ice. Checked temps and temps were good. Customer said unit didn’t produce ice for 4 or 5 days. Customer informed me the unit did produce ice that day. I ran several tests and was able to find the ice box fan surging, going from faster to slower, faster to slower. Ordering new ice box fan. Customer had additional videos of the random noise that was coming on on the left side. Ordering ice box fan and condenser fan and frame. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan) and 1 WPW10406719 (shroud) and 1 w11033168 (harns-wire)"
Near Austin, TX 78701
Jacob
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived onsite to replace drain motor to unit. Replaced drain motor. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Austin, TX 78702
Scott
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found one of the track wheels had broken off . Replaced adjusters . All checked normal with dishwasher . Job complete .
Near Round Rock, TX 78665
Wesley
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite and replaced freezer module with part number W11462342 from call number 284195 to complete repair of freezer led failure.
Near San Marcos, TX 78666
Noah D
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM02 "Arrived on site to inspect fridge for defrost error, upon inspection found the fridge working correctly, replaced UI due to defrost time issues. Complete"
Near Austin, TX 78724
Scott
Job Details: 01/21/2021
WASHER GE GHWS8355H0MC "Arrived on site replaced lid lock . Still doing sensing and not advancing . Found clothing under washer . If tub is spun unit will try to sense couple times but then stops . .checked unit profile ,and getting voltage to components . Ordering stator ,rotor , sensor and shifter . Get AUTHO . Call to set return ; ordrng 1 AUTHO and 1 WH05X10014 (SHIFTER ( NLA) ) and 1 WH12X23995 (FPS SENSOR ) and 1 WH39X10011 (ROTOR ) and 1 WH39X20678 (STATOR )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH53520CS1 "Arrived on site for customer complaint of unit not powering on, found fuse was blown, I replaced fuse to test microwave, unit tested good multiple times. Explained to owner that could be switch issues, or high voltage side issues, or just a power surge.
Near Manor, TX 78653
Matthew
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5300SQ3 Arrived onsite for washer leaking immediately when in use. Upon inspection found leaking from tub seal. Disassembled washer to access seal. Replaced seal and reassembled unit. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator with no cool in RC. Upon arrival customer stated actual issue was that intermittently the unit will lose lights and cooling in RC and FC completely, but the UI will still have lights. He stated he will cycle power and unit will begin working again. I checked temps and found FC at -1°F and RC at 34°F. I then checked the FC evap fan, the thermistors, door switches, ice maker, inverter box, and harness. All parts tested good. Checked voltage at control and it was good. Found no mechanical issues with unit. Advised customer it sounds as though they are having a breaker or power surge issue. Call complete."
Near Jarrell, TX 76537
James
Job Details: 01/21/2021
DRYER SAMSUNG Dv48h7400ew/a2 Arrived on site and tested operation. Found loud bearing noise coming from unit and drum not sealing properly at rear bulk head. Disassembled unit and vacuumed all lint from unit. Inspected rollers and found all rollers have failed and 2 have broken free from support and damaged supports. Installed new support and roller assemblies and tested operation. Unit tests good. Job complete
Near Bastrop, TX 78602
Matthew
Job Details: 01/21/2021
DISHWASHER FRIGIDAIRE FFBD2406NB9B Arrived onsite for start button not operating. Upon arrival the entire panel was off and not functioning. Upon inspection found loose connections at junction box. Secured connectors and unit powered on. Tested unit in diagnostics tested and two regular cycles. Unit is functioning properly. Job complete
Near Austin, TX 78736
Leonardo
Job Details: 01/21/2021
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived on site to replace switch. Replaced switched test unit and unit still not stopping. Found bad motor and board. Ordering motor board and gear kit office to reschedule. ; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 882699 (GEAR KIT) and 1 W10439651 (MOTOR ) and 1 WP9871824 (BOARD)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2021
OVEN WHIRLPOOL WOD51EC0HS02 "Arrived on site for customer complaint of UI console not responding and shutting off and doors not opening fully, found failed console, and both oven doors not staying fully open. Ordering console and hinges. ; ordrng 1 W11297709 (Console) and 4 W10639067 (Hinges)s and 1 Cnote (Office to reschedule)"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not responding and hour glass frozen on display. Inspected unit and work area. Removed console and tested incoming voltage, found within range. Found failed console. Installed new console and tested operation. All tested good."
Near Volente, TX 78641
David S
Job Details: 01/21/2021
OVEN WHIRLPOOL KOCE500ESS09 "Arrived on site for oven leaking hot air. I inspected the unit and work area. I found the bottom vent cover off of the unit. I removed the door and found the bottom of the unit bent outwards. See SD quick pic. I
Near Austin, TX 78728
David
Job Details: 01/21/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install control to resolve water level issue. Installed control and calibrated. Retested and all is working as designed. Call complete.
Near Austin, TX 78744
Noah D
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect oven for a damaged panel, upon inspection of given room found no damage, checked with office and checked 201-210 for a damaged console and did not find one. Complete"
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDFE204ESS1 "Arrived onsite for water not getting hot enough in unit. Put unit in diagnostics and found error F7E1 heater not turning on. Heater failed. Replaced heater and tested unit. While testing unit also found that pump and motor was intermittently energizing. Ran a final test before leaving and pump and motor did not energize at all. Will Need pump and motor replaced. Fill valve, drain and heater are functioning.Office to reschedule when part is available. ; ordrng 1 WPW10605058 (pump&motor)"
Near Austin, TX 78738
Luis
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for led issues. Found burned out led modules,replaced lower and upper led module on left side of fresh food compartment,all leds working,installed door stop correctly to right side door.
Near Austin, TX 78717
Justin
Job Details: 01/21/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site Afro UI with intermittent failure. Found bad UI and Control. Cycled power off and installed new control. Cycled power on and off again and installed new UI. Cycled power back on and unit is now working as designed. Call complete.
Near Smithville, TX 78957
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8100DC0 "Arrived on site for washer error codes. Tested and inspected unit and found failed dispenser, temperature sensor and control.No water leaks present at time of service.
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
RANGE GE JGBS19MEN4BS "Arrived on site for a range panel issue. Spoke with customer and stated issue is when company damaged panel. Upon speaking with customer and inspected all appears normal and customer agrees and feels that no action needs to be taken. No gas leaks present at time of service ;
Near Liberty Hill, TX 78642
David S
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not drying the dishes. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a service cycle and found the unit working as designed. I spoke to the customer about the use of rinse aid and the types of soap to use. I advised the customer to run the hot water at the sink before they run the dishwasher. Job complete. No water leaks detected.
Near Cedar Park, TX 78613
Wesley
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit with clogged drain hose. Replaced damaged drain hose. All checks good.
Near Austin, TX 78705
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite to replace parts ordered previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SKZ0 Arrived onsite for unit not powering on. Tested for voltage at junction box on the unit. Was not getting 120v. Flipped breaker. Still had same issue. Let customer know to call the original installers or an electrician to get the issue resolved. No issues at this time. Job complete
Near Volente, TX 78641
David S
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDTE204KPS0 "Arrived on site to install previous diagnosed parts. I gained access to the upper rack and found the tines bent properly, and nothing wrong with them. I replaced both the left and right adjusters. I found the second level spray arm assembly damaged and the spray arm missing. I am ordering the assembly to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11174340 (SECOND LEVEL SPRAY ARM)"
Near Kingsland, TX 78639
Cliff
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KURR204ESB01 Arrived on site to install previously ordered parts for refrigerator. Installed new control and found all is functioning properly at this time.
Near Niederwald, TX 78640
Leonardo
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit filling with water even when not in used. Test unit and found fill valve not closing all the way allowing water to come in to unit. Replaced fill valve test unit no leaks present job complete.
Near Austin, TX 78703
Jacob
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW8000AW0 "Arrived onsite for unit giving error codes. Put unit in diagnostics and got error codes F6E5 CCU and Expansion board, F8E1 no water detected or water entering unit. Let customer know that could be an issue with controls or the level switch is going bad. May need level switch. Ordered parts. Office to reschedule ; ordrng 1 WPW10388229 (cntrl-elec) and 1 WPW10701571 (cntrl-elec)"
Near Austin, TX 78702
Scott
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for stuff freezing on top shelf . Found dampener door hanging up and staying open . Replaced damper . All checked normal. No water leaks detected at time of service. Job complete.
Near Austin, TX 78728
David
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose microwave that had a noise and break during usage. On arrival customer showed me that the door had a massive crack in it and the casing had split. Unit needs a new door due to casting flaw. Office to reschedule when door arrives. ; ordrng 1 W11247223 (door/mw)
Near Bastrop, TX 78602
Andy
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW70HEBW Arrived on site for washer error code. Tested and inspected unit and found failed inlet valve. Office to schedule return trip. No water leaks present at time of service
Near Paige, TX 78659
Andy
Job Details: 01/21/2021
OVEN AMANA AER5630BAS0 "Arrive on site for range RF burner not heating. Tested and inspected unit and found failed switch and heating element. Removed failed and replaced with new. Ordering heating element, office to schedule return trip. ; ordrng 1 8523698 (element surf lr-rr) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Belton, TX 76513
Tyler
Job Details: 01/21/2021
WASHER WHIRLPOOL WFW6620HC2 "Arrived on site to install previously diagnosed main control, ui, and valves. After installing needed parts I was able to reassemble and test unit to verify that it is now fully functional as designed. No leaks before during or after repair. Call complete"
Near Leander, TX 78641
Lou
Job Details: 01/21/2021
VENTHOOD WHIRLPOOL UXT4130ADS2 "Arrived on site to inspect venthood light not working and unit rattling. Upon further inspection, I found the unit motor housing not secured on the right side. Adjusted the housing and tested and rattling has stopped. I found the light not working. It attempts to come on, but goes to a hertz flicker. Removed the bulb and tested voltage at the socket and got 125V. Found the bulb to be a dimmable LED. Contacted techline and spoke to Joel and advised of the comp,isn’t and my findings. Questioned if the unit can use an LED bulb and Joel advised there’s nothing in the manual that says no, but due to the flickering, he recommended that they use a standard bulb; 120V up to 75W. Provided file #7729783210. Contacted builder to advise of findings and recommendations. Job completed."
Near Leander, TX 78641
Tommy
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for previously diagnosed parts. Upon arrival replaced control. Tested unit. Found light operating as designed with new control. Job Completed