We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Del Valle, Texas 78617
James K
Job Details:
11/12/2024
"WTW4816FW3 Arrived on site for unit making noise when spinning. Upon arrival, unit is outside with only cold water hooked up to it. Entered diagnostics and found F7E7 motor failure. Ran diagnostics and found all functioned working but sounds like belt slipped off. Proceeded to inspect under unit and found splutch assy faulty and belt slipped off. As result, the motor shield was damaged. Ordering WPW10427633 motor shield. No water leaks detected at this time. Customer agreed to reschedule Nov 18th. ; ordrng 1 WPW10427633 (Motor shield)"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Austin, Texas 78704
James K
Job Details:
11/12/2024
"MHW6630HW3 Arrived on site for unit not starting. Upon arrival, the power button does not respond. Proceeded to enter diagnostics and display came on however, unable to toggle to next step. Tried power cycling and issue still persists. Ordering W11325572 control panel assy. Unit is stacked. Requesting 2 man. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11325572 (Control panel assy) and 1 2man (2 man)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Taylor, Texas 76574
Gerry C
Job Details:
11/12/2024
"WRS325SDHZ08 Arrived to inspect ice dispenser issues. I found ice had frozen into a mass within the ice bin crusher section and there were other large masses of congealed cubes within the bin. I found the doors still incorrectly aligned, and while preventing the large amount of airflow from prior to the previous service, the issue was still occurring and causing the ice issue. I was able to adjust the rollers slightly, but found they had been stripped out on both sides and will need to be replaced to allow the machine to be squared. No no leaks observed during service.; ordrng 1 WPW10304660 (LF Roller) and 1 WPW10304659 (RF Roller) and 2 W11544561 (Adjuster Bolt)s and 1 GCO (GCO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Georgetown, Texas 78626
Gerry C
Job Details:
11/12/2024
"WRF555SDFZ16 Arrived to inspect door closing issue. I found the lower shelf of the RH RC door contacting the crisper in lid. The hinge was bent down slightly, and I will reorder. I did see the slight bend may not be causing the issue and I will bring the required shims, sourced locally, for the door height adjustment. Office to contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W10917992 (Hinge, RC RH) and 1 GCO (GCO)"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Round Rock, Texas 78665
Gerry C
Job Details:
11/12/2024
"WVU37UC0FS1 Arrived to install part. Removing and replacing the failed switch assembly, I tested and found excessive noise from the blower. There was a crack in the lower retainer lip, allowing the blower to separate at higher speed and resulting in significant noise and vibration. Retrieving a replacement from the warehouse, I discovered it was cracked as well. Office to order 2X W11099714 and tech GC to inspect. ; ordrng 2 W11099714 (Blower Wheel)s and 1 CNotes (Tech GC to inspect p/n W11099714)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Austin, Texas 78726
Daniel A
Job Details:
11/12/2024
"Arrived on site to inspect refrigerator leaking rusty water. Upon initial inspection I observed that the freezer door was not closed properly or able to be closed properly due to the rails being seized up. I gained access to the to evaporator and found that the drip pan had rusted as well as the evaporator cover. I gained access to the to the rear of the unit and found that the condenser drip pan was completely full with rusty water. The freezer was accumulating too much frost and moisture due to the door being open. I vacuumed the water out of the condenser drip pan. I will need to replaced the evaporator cover W10308415, evaporator drip tray W11524470 and the slides W11658402 and freezer grille WPW10175909. Office to schedule return service. No water leaks observed at the end of service.; ordrng 1 W11658402 (Slides) and 1 W10308415 (Evaporator cover) and 1 WPW10175909 (Freezer grille) and 1 W11524470 (Drip tray)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Seguin, Texas 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for no producing ice, tested unit found evaporator completely frozen over with no signs of unit going into a defrost cycle, recommend replacement of control, UI, heater harness and thermistor ordering parts rescheduled for 11/19 unit will need to be unplugged 3 day before our arrival ; ordrng 1 W11518204 (UI) and 1 W11650661 (Heater harness assembly) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Marion, Texas 78124
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for doors not closing, tested unit found gasket not sealing properly, used heat gun to mold gasket to mullion, unit is now running as designed, job complete, no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Marion, Texas 78124
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for door not closing, tested unit found lid is closing but bouncing back up added a washer on the back of the hinge mounting and tested, lid is now shutting properly ran diagnostics cycle with no issues, no leaks detected job complete no parts installed"
We serviced a
MAYTAG MICROWAVE
Model MMV4206FZ2
Near Round Rock, Texas 78664
Andrew R
Job Details:
11/12/2024
Arrived onsite for microwave with no heat. I confirmed not heat was present when checking with microwave tester. I found the magnetron to be good. I checked voltage to the transformer and checked good i traced the wire to the 4903 relay and found it to not be sending voltage to the high voltage transformer. Control will need to be replaced. Customer requested to leave the microwave pulled out for next service. Office to RS. ORDERING W11256464 cntrl.; ordrng 1 W11256464 (Cntrl)
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4130ADS2
Near Georgetown, Texas 78626
Andrew R
Job Details:
11/12/2024
Arrived onsite for venthood fan not operating. Upon arrival I confirmed venthood fan would not function when on high or low. Voltage checked good 124volts. Wiring checked good. The motor is faulty and needs replacing. I replaced the motor and tested the fan. The fan now operates as designed on low and high. Call complete. Installed W11105126 MOTOR D W.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, Texas 78628
Andrew R
Job Details:
11/12/2024
Arrived onsite for dishwasher leaking. I confirmed the dishwasher was leaking in the back. I pulled the unit out and found the leak to be coming from the heater connections. I looked inside the unit and found one gasket to be improperly installed and the other gasket to the heater to be missing. The heater will need to be replaced. Office is to RS. ORDERING W11537778 Heater Assembly.; ordrng 1 W11537778 (Heater assembly)
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, Texas 78132
Andrew
Job Details:
11/12/2024
Customer stated she would not be available till after 5pm. Rescheduled with customer for 11/19. Customer needing last call of the day. ; schdld next appmnt for 11/19 TUE PM
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for noise and not washing. Found wires to fill valve were broken at molex connection causing unit to wash with no water which is making the noise. Recommend harness and drain hose. Office to reschedule. ; ordrng 1 W11690649 (Harness) and 1 WPW10545278 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near New Braunfels, Texas 78130
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for standing water. Found high drain loop installed. Completed diagnostics with no issues. No stored error codes. Removed drain pump and found no blockages or signs of failure. Replaced control(W11087226) as a precautionary. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, Texas 78132
Andrew
Job Details:
11/12/2024
"Arrived on site to test unit for not spinning. Found error f6e3. Cleared code and unit completed diagnostics with no issues. Recommending console, latch and slider replacement. Scheduled for Friday 11/15. No parts replaced at this time. ; ordrng 1 W11478526 (UI)"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, Texas 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with noisy blower operation due to improper duct installation. Installed duct properly and secured unit to reduce and repair unit vibration issue. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Burnet, Texas 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found customer concerns with slippjng belt. Found belt stretched. Replaced belt. Unit has no error codes and basic checks of systems show proper working order. All checks good. W11213879
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Andice, Texas 78628
Wesley
Job Details:
11/12/2024
Arrived onsite and put a new evap fan harness assembly installed after finding one of the heater supply fuses shorted. Heater ohms correctly and all else checks good. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Burnet, Texas 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with failed actuator. Found interim actuator still in use on this unit. Replaced actuator and restored normal function. W10913953
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB2
Near Burnet, Texas 78611
Wesley
Job Details:
11/12/2024
Arrived onsite and found unit operating with failed heater. Obvious visible short. Replaced heater. Unit is now operating as designed. W10518394
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Waco, Texas 76708
Tyler
Job Details:
11/12/2024
Arrived on site for dishwasher not cleaning dishes. On arrival confirmed failure and found f4e3 in diagnostics. Found motor had failed and replaced it with w11613479. Tested unit and found no leaks and dishwasher working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ01
Near Woodway, Texas 76712
Tyler
Job Details:
11/12/2024
Arrived on site for refrigerator not dispensing water/making ice properly. On arrival confirmed failure and found valve slowly leaking water into ice maker and dispenser was extremely slow. Found housing w11162042 and valve wpw10179146 bad and replaced both. Found refrigerator working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Waco, Texas 76708
Tyler
Job Details:
11/12/2024
"Arrived on site for refrigerator needing w11678305 Precooler, w11506635 access valve, wpw10143759 uv drier, w11546692 evap coil, and w11580057 compressor. On arrival installed parts pulled vac and recharged system with 68grams r600. Found unit pressures stabilize and informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Waco, Texas 76705
Tyler
Job Details:
11/12/2024
Arrived on site for washer not draining and lid locked. On arrival found tub full of water. Was able to trace issue to a clogged pump. Once all water and clog were removed I retested 7nit and found no leaks and washer working as designed. No parts installed Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Waco, Texas 76708
Tyler
Job Details:
11/12/2024
Arrived on site for washer not fully spinning cloths out on quick wash cycle. On arrival ran quick wash and confirmed failure. Found no faults stored then replaced w11549931 control. Tested unit and found no leaks and washer spinning out cloths as designed. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waco, Texas 76705
Tyler
Job Details:
11/12/2024
Arrived on site for dryer needing motor and wheel. On arrival reconfirmed issue and installed wp697772 and 211549461. Tested unit and found noise removed and dryer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Austin, Texas 78737
Tim M
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed parts. Replaced gear case (W11393685), slider (W10734521), clutch (W10754448), stator (W10754158), rotor (W10754161) and wash plate (W10752283). Ran a diagnostic cycle, all components are properly engaging and noise has been eliminated. Ran a calibration cycle. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Buda, Texas 78610
Tim M
Job Details:
11/12/2024
"Arrived on site to inspect unit for damaged door handle. Upon inspection found front on the handle has a scratch mark. Per claims thread, door handle is covered. Replaced door handle (W11648756). Unit has no other cosmetic damage. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, Texas 78739
Tim M
Job Details:
11/12/2024
"Arrived on site to inspect unit for broken lid. Upon arrival inspected unit and found lid broken on the left side causing latching issues. Replaced lid (W11259006) and tested unit, unit is now latching properly and completed diagnostic cycle with no issues. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Kyle, Texas 78640
Tim M
Job Details:
11/12/2024
"Arrived on site to test unit for not spinning. Upon arrival customer stated unit will not spin out clothes. She has to manually enter a drain and spin cycle, and that only works about 30% of the time. When it does work, basket does spin.Entered diagnostics, found F9E1 long drain and F0E2 over suds error codes stored. Cleared error codes and ran a diagnostic cycle, when drain pump engaged water was barely trickling out of the drain hose indicating an issue with the draining system. Gained access to the drain pump, removed filter and found filter packed with hair and debris and also wrapped around the impeller. Replaced drain pump (W11578225) and assembled unit. Ran a diagnostic cycle, drain pump is now engaging properly and draining the water in an ideal amount of time. All other components are properly engaging and unit is now running as designed. Advised customer to run a load and monitor. Also advised to run cleaning cycles every 30 loads. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, Texas 76502
Sterling
Job Details:
11/12/2024
"On arrival verified complaint of not starting, verified voltage and polarity. Customer states she has difficulty with the start button starting the cycles. Ran diag and found no error codes. Ran components and all checked out. Advised customer how to properly start a cycle to make ease of use better and proper use and care. Job complete no parts installed."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Lorena, Texas 76655
Sterling
Job Details:
11/12/2024
On arrival verified complaint of strike broken. Replaced strike and ran component activation. All test correctly. Visual inspections shows no signs of failures. Unit is now working as designed job complete installed w11457841
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Rogers, Texas 76569
Sterling
Job Details:
11/12/2024
On arrival verified complaint of needing ice bin. Replaced ice bin per previous diag. Verified functionality of the unit. Job complete installed wpw10558423
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hewitt, Texas 76643
Sterling
Job Details:
11/12/2024
On arrival verified complaint of noise. On inspection found roller wheel was broke in two pieces. Replaced repair kit and ran cycle unit is now heating and rolling correctly. No noise. Job complete installed 4392065
We serviced a
MAYTAG WASHER
Model MVWB765FC4
Near Temple, Texas 76502
Sterling
Job Details:
11/12/2024
On arrival verified complaint of broken lid. Visual inspection shows lid is broken at hinge. Replaced lid and verified function. Unit is now working correctly. Job complete installed w11256781
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Killeen, Texas 76542
Robert
Job Details:
11/12/2024
"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issues replaced part#s w11182108 ,and w10856603 main control didn't arrive on time. Checked polarity L1 to L2 (246.1) L1 to N (123.0) L2 to N (122.9) G to N (000.0) Low Amp draw was 10.71 and high Amp draw was 14.95 . Removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Rewired ground back on and preheated to 500 degrees temperature reached without tripping breaker. Product works as it's designed notified client if it happens again to notified home builder to replace gfci breaker. Calling safety line to notified them as well File # 7740308508"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Copperas Cove, Texas 76522
Robert
Job Details:
11/12/2024
WDT730HAMZ0 Arrived on site for a dishwasher not starting. On arrival found start button was sticking replaced part#w11637583 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LM00
Near Leander, Texas 78641
Miguel
Job Details:
11/12/2024
"Arrived on site with new controls and door pieces. Confirmed issue is with the trim piece. Removed trim piece so it is no longer the problem. Replaced filter board, control board and user interface. Verified operation. Call tech support and sent findings. Does not think door is needed. Sr#7740308309."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Leander, Texas 78641
Miguel
Job Details:
11/12/2024
"Arrived on site to complete repairs on refrigerator making noise. Removed shelves, removed back air channel. Replaced damper. Verified operation, call complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Georgetown, Texas 78628
Miguel
Job Details:
11/12/2024
Arrived on site for microwave turning off after overheating. Unit was uninstalled by builder. Pulled out and checked harness. No visual signs of problems. Replaced filter board and control as precaution. Advised that cord is not long enough for us to test while connected. Advised oven also is not serviceable per cord. If future problems occur then they will need to have it uninstalled for service. Call complete. Customer said data tag was sent but they still havent received.
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Leander, Texas 78641
Miguel
Job Details:
11/12/2024
"Arrived on site for oven not working.. empty house. no errors stored. Can hear relay click for both broil,and bake but there is no heat. Attempted to removed but unit would not come out without issue. Pics taken. Unit must be made accessible for repair. Suspect L2 is missing but unable to pull unit out for confirmation."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Liberty Hill, Texas 78642
Miguel
Job Details:
11/12/2024
Arrived on site for oven being locked. Replaced control panel. Verified operation. Advised customer to connect unit to wi fi for updates to prevent these issues. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Elgin, Texas 78621
Matthew
Job Details:
11/12/2024
Arrived on site for right front burner. Not igniting. Found burner head not seated properly onto cooktop. This was not allowing igniter to spark correctly. Seated burner head properly and tested. Unit is now functioning properly. Job complete. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elgin, Texas 78621
Matthew
Job Details:
11/12/2024
"Arrived on site for unit not draining properly. On arrival customer was finishing a load of laundry. Found drive mechanism and motor are functioning properly. However, water is being retained or draining slowly. Disassembled and found obstruction in between drain pump and filter cap. Removed obstructionas well as replaced drain pump motor. Tested and unit is now functioning properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, Texas 78749
Luis
Job Details:
11/12/2024
"Arrived on site. Found a defective freezer led module,per service pointer removed all led modules installed updated led modules all leds working as designed. Autho S191AQ used 1 w11683244; used 1 W11683244 ( Led kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near New Braunfels, Texas 78132
Luis
Job Details:
11/12/2024
"Arrived on site for no cool. Powered unit on compressor will power on then shut off diagnosed a defective compressor,replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec checked low side pressure good. W11506635,w11574734,wpw10143769"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78747
Luis
Job Details:
11/12/2024
"Arrived on site for no ice. Icemaker not running through a forced harvest replaced defective icemaker,ran harvest test passed icemaker filled with water. Used w11700250"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Austin, Texas 78747
Luis
Job Details:
11/12/2024
"Arrived on site for unit not freezing. Installed a service valve,pressurized system to 250psi let pressure sit found unit pressure dropping every 4-5 min checked weld joints on compressor and hoses diagnosed a leak in the cabinet contacted tech support with findings whirlpool will contact customer in 3-5 business days. W11506635"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near New Braunfels, Texas 78132
Luis
Job Details:
11/12/2024
"Arrived on site for low ice production,frost and ice cream soft. Checked upper temperature with probe temp reading 0? checked low section reading 2? and in ice are reading 2? called tech support sent pictures of frost tech support reported normal frost due to design and size,ran icemaker test with tech support icemaker harvested and filled with water per tech support unit is working as designed and ice production ranges from 50 -72 cubes per day per tech support. Sr#7740306730"
We serviced a
LG DRYER
Model DLEY1201V
Near Georgetown, Texas 78628
Lou
Job Details:
11/12/2024
"Arrived on site to inspect dryer drum not turning. Upon further inspection, I tested the unit and found the drum turning. I turned it by hand and found the drum slipping on the belt. Gained access to the drum/belt and found the belt had flipped over and was not providing traction to the drum or motor pulley. Adjusted the belt and retested and unit is operating as designed. Job completed. No parts installed."
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM03
Near Austin, Texas 78754
Lou
Job Details:
11/12/2024
"Arrived on site to inspect refrigerator door damage and ice maker not working. Upon further inspection, I found the FC door dented and I found no water in the ice maker tray. I pulled the unit out and found the water supply turned off. Turned the water on and tested the ice maker and it is operating as designed. I removed and replaced the FC door and installed the nameplate and tested operations. Unit is operating as designed, no water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78744
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for cycle selection hard to press. Test unit by removing front panel and found control board not sitting correctly. Secured control board correctly test unit and unit test good job complete no parts used.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, Texas 78759
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for unit tripping breaker. Relaxed bake element broiler disconnected ground and pre heated oven to 500? and unit pre heated correctly. Left unit on at 500? for an extra 2 hours. Tenant was home advised tenant to let unit run job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Manor, Texas 78653
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for unit not heating correctly. Test unit and tried to turn on bake at 350? and unit was not igniting. Found bad igniter for bake burner. Relaxed bake igniter test unit and unit pre heated to 350? right away job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, Texas 78754
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for loud noise when unit is running. Test unit by heating water can hear the high voltage a little louder then normal. Test diode mag and capacitor and all test good. Noise is not affecting the use of the unit. Unit is still heating correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KdTM405PPS1
Near Austin, Texas 78744
Leonardo
Job Details:
11/12/2024
Arrived on site to test unit for 3 rack coming out of track on left side. Test unit and found left track missing stopper. Replaced stopper test unit and unit test good job complete. W11545307 x1
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Manor, Texas 78653
Leonardo
Job Details:
11/12/2024
Arrived on site to realce handle and screws. Relaxed handle and both screws test unit and unit test good job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, Texas 78703
Joe Z
Job Details:
11/12/2024
"Arrived on site for Special Project S84638 - W11683242?-?LED Replacement. Upon arrival, inspected unit and confirmed issue. Replaced all leds using all 4 kits W11632139. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Manor, Texas 78653
Joe Z
Job Details:
11/12/2024
"Arrived on site for ice maker not working correctly. Upon arrival, customer stated that icemaker shutoff arm does not pull down. Explained how it is controlled by a motor. I pressed the reset button to demonstrate how it operates. Ice maker harvested correctly and then called for water. Unit is operating as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Austin, Texas 78753
Joe Z
Job Details:
11/12/2024
"Arrived on site for SAFTEY tripping breaker. Upon arrival, customer states that unit has been tripping breaker more often then before. Upon arrival, ran diagnostics and there are no error codes. Ran all components and breaker does not Tripp. Ran a normal wash cycle and all parts of cycle complete without tripping. Customer states that has ran extension cord into 2 different circuits with extension cord and does not Tripp breaker. Unit is operating as designed. Recommend that customer replaced Square D breaker with a different breaker that is rated for washer. Contacted SAFTEY team. Spoke with Zhen. Notes were documented about visit. SR# 7740018097. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, Texas 78653
Joe Z
Job Details:
11/12/2024
Arrived on site for not dispensing water. Test dispenser and confirmed issue. Can hear valve energy. test water pressure and is good. Found RC set at coldest setting and reservoir is slushy. Set temperature to recommended thawed reservoir and is dispensing. No leaks present. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Belton, Texas 76513
Jonathan M
Job Details:
11/12/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the suspension and tested the unit. I found the unit working and operating as designed. Call complete. W11130362.
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near Salado, Texas 76571
Jonathan M
Job Details:
11/12/2024
"Arrived on site for a wall oven. That is not hitting proper temperatures. Inspected unit and work area. The customer advised that the upper oven was working just fine but that her lower oven was about 25? off and temperature. She advised that her husband tried to calibrate it, but he was unsure if he did it right. I checked the temperature calibration and found that it had been set for -30?F on the lower oven causing the oven to operate at lower temperatures. I readjusted the calibration back to the normal factory setting and tested the unit. I found the unit heating and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Austin, Texas 78705
James K
Job Details:
11/12/2024
"WFW8620HC4 Arrived on site to assist JZ with 2 man. Upon arrival, customer stated unit has been working fine after builder made adjustments. Builder requested to cancel"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM06
Near Georgetown, Texas 78628
Gerry C
Job Details:
11/12/2024
WRT549SZDM06 Arrived to deliver part. I contacted the customer and arranged a part drop off. No access to machine on this service.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Taylor, Texas 76574
Gerry C
Job Details:
11/12/2024
"WED5010LW1 Arrived to perform inspection. I accessed all devices that were subjected to the incorrect wiring and subsequent over-voltage and found no visible or electrically testable signs of damage. I reassembled the machine and checked the incoming voltage and it was as expected. The machine heated and cycled as designed. The safety group had already been contacted on the prior visit, no further service required."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Georgetown, Texas 78626
Gerry C
Job Details:
11/12/2024
"WEE510S0FS2 Arrived to inspect no back burner heat. Inspection revealed the P21 connector had not been connected and after correcting, the back burners started operation. I tested all other functions of the machine and found them present. The front left mounting screw required reseating and the machine operated as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Burnet, Texas 78611
David Z
Job Details:
11/12/2024
"Arrived on site to follow up on range tripping breaker. Replaced both elements and control and set unit to 500 degree bake for 2 hours. Advised customer on GFCI nuisance tripping and that this repair removes any failures from the unit, and ant further trips will need a different brand / model breaker that is less sensitive. Call completed. Parts used - W11548749, W10856603, WP9755770."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Burnet, Texas 78611
David Z
Job Details:
11/12/2024
"Arrived on site to follow up on range tripping breaker. Replaced both elements and control. Set unit to bake 500 degrees for 2 hour burnoff. Customer fully advised on GFCI nuisance tripping issues and if it continues to happen post repair, to have the breaker changed out for an updated version / different brand that will work better with appliances. Repair completed. Parts used - W11594188, W11182108, W10756603."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kingsland, Texas 78639
David Z
Job Details:
11/12/2024
"Arrived on site to install new Gearcase in washer. Removed and replaced gearcase only, was able to transfer all other hardware. Tested unit and found it will properly progress to fill and rotate. Unit working as designed with no water leaks. Parts used - W11449841"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Burnet, Texas 78611
David Z
Job Details:
11/12/2024
"Arrived on site to install new sump and motor assembly. Replaced sump and tested unit. Found proper functions with no water leaks. Customer had a lot of buildup / hard water deposits and noticable trash in the unit, so I strongly recommended light soil only and to run affresh tablets through to start getting rid of the buildups. Parts used - W11613479."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cedar Park, Texas 78613
Daniel A
Job Details:
11/12/2024
"Arrived on site to inspect leaking dishwasher. Upon further inspection, the customer advised that a representative from Costco came out and found there was a leak from the dishwasher and he turned off the water supply and left the unit unplugged. There is a heavy amount of water damage and mold from the leak. (Photos) I removed and examined the dishwasher and checked for cracks in the tub, hoses, and water connections. I found that the hose from the valve is not fastened by the clamp properly and there is evidence of rust (photo). I ran the dishwasher to replicate the leak. I could not replicate the leak however this hose appears to have been the source of the leak. I left the unit as it was found and reporting the findings. I also found that 1 roller assembly from the bottom rack had fallen off and damaged from the heating element. No parts used and no water leaks observed while I was there. I documented my findings with techline SR 7740307558"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, Texas 78641
Daniel A
Job Details:
11/12/2024
Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the UI control and tested the unit. The unit now operating as designed. No water leaks observed during service. W11402115
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Georgetown, Texas 78628
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher not filling with water. Upon further inspection I checked the float switch and water supply and verified that both are good. I placed the unit into diagnostics and observed no error codes. I ran component testing and all components are operating as designed. I ran a test in consumer mode and the unit is operating a designed. No parts are needed. No water leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Andice, Texas 78628
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher tripping breaker toward end of cycle. Upon further inspection I placed the unit into diagnostics and observed no error codes. I inspected all the wiring and verified that the wiring is good and the connections are good. I found that the heater is showing signs of corrosion and pitting. The heater is most likely shorting and causing the unit to trip the breaker. I replaced the heating element and tested the dishwasher. The unit is no tripping while component testing or running the heater. Unit I operating as designed. No water leaks observed during service. W10518394
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, Texas 78641
Daniel A
Job Details:
11/12/2024
Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection I placed the unit into diagnostics and observed error F7E1 (no heat). I check the incoming water temperature and found it to be 75 degrees. The dishwasher requires 120 degrees incoming water temperature. The unit was not receiving hot enough water and the heater locked out. I advised the custumer of my findings and that they need to run the hot water at the kitchen faucet for a min or two before starting the dishwasher so that the incoming water will be the properly temp. I ran all components and all components are operating as designed. No water leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB01
Near New Berlin, Texas 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to test unit for not dispensing water, tested unit found customer has replaced the filter but water is still not flowing, inspected filter housing and found it not letting water through, replaced housing and tested, unit is now running as designed, no leaks detected job complete installed W11172791"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maxwell, Texas 78656
Andrey
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed capacitor and actuator, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11428524, W10913953"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, Texas 78155
Andrey
Job Details:
11/12/2024
"Arrived on site to replace previously diagnosed basket and tub ring, replaced and calibrated unit, unit is now running as designed, no leaks detected job complete installed W11550886, W11172199"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, Texas 78750
Andrew R
Job Details:
11/12/2024
Arrived Ed onsite for washer not advancing cycle. Upon arrival I noticed the washerwould not drain. I inspected the pump harness from the control and found it open. I then tested the pump and found the pump to be good at 22 ohms. I replaced the harness and now the unit is functioning and completing cycles as designed. No water leaks present at time of service. Callcomplete. Installed W11643701 lower wire harness.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Andice, Texas 78628
Andrew R
Job Details:
11/12/2024
Arrived onsite for oven screen causing issues. I confirmed the issues are present on the oven. I called wifi team and set up wifi. When going through an update the screen went static and the oven was not responding. Called wifi team and they found a memory issue present with the panel. They told me to replace the panel. I replaced the panel and got customer hooked up on wifi successfully. Unit now operates as designed. Call complete. Installed W11600370 CONTROL PANEL.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Round Rock, Texas 78665
Andrew R
Job Details:
11/12/2024
Arrived onsite for dishwasher not draining water. Upon arrival I found the unit wanting to drain but no water pulling through the hose. I checked the connection to the disposal and found the knockout cap still installed. I knocked the knock out cap and unit is now draining as designed. No water leaks present. Call complete. No parts installed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMT55511KS02
Near San Marcos, Texas 78666
Andrew
Job Details:
11/12/2024
"Arrived on site to test unit for loud rattling sound. Found magnetron was causing excessive noise. Replaced mag(W11652048, cap(W11213318) and diode(W11256462). Unit now working as designed. Job complete."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Kyle, Texas 78640
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for long dry times. Found unit is heating properly but has no air flow. Showed customer how vent on roof is clogged. Can physically see lint build up on exterior vent screen. Advised to have contractor correct issue. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near San Marcos, Texas 78666
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for excessive gas smell. Found air shutter to burner tube was wide open causing one side of burner tube to ignite while opposite side is releasing gas. Adjusted shutter and unit now working as designed. no parts replaced at this time. Job complete. SR#7740263307
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near San Marcos, Texas 78666
Andrew
Job Details:
11/12/2024
Arrived on site to test unit for not heating. Found connection to thermal fuse connection was very loose. Took pliers and squeezed connection. Unit is currently working as designed. No leaks detected. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Georgetown, Texas 78626
Wesley
Job Details:
11/11/2024
Arrived onsite for f8e4 following cosmetic repairs and found unit lower door seal missing. Ordering seal and screws. All else checks good. Inspected common transfer leak points no other leaks observed. Observed positive leak from door due to missing lower door seal. Office to reschedule ; ordrng 1 W11664713 (Bottom door seal) and 10 W11627527 (Screws)s
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Kyle, Texas 78640
Tim M
Job Details:
11/11/2024
"Arrived on site to test unit for grinding noise. Upon arrival activated cycle and heard a loud rubbing sound originating from the blower wheel. Removed back panel and lint chute, found blower wheel is a rubbing against the lint chute causing the noise. Upon further inspection found unit has been damaged. The frame is bent in multiple locations causing all components to go cockeyed (see attached images). Contacted Techline to document and provide photos SR#7740299857. Per Techline recommendation, will need to replace cabinet, bulkhead, lint chute and blower wheel. No parts installed, office to order parts and reschedule. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, Texas 76528
Sterling
Job Details:
11/11/2024
"On arrival verified complaint of noise in cycle. When turning tub by hand gearcase grinds horribly. Ran diag and found actuator un responsive, visual inspection found failure of gearcase. Tried and tried to remove agitator to begin repair but unable to get bolt out. Attempted to replace cam, belt, and actuator for temp function until return but unit is not functional. Ordering agitator w11550891, agitator bolt w10752187, and Spanner W11551646. Rescheduled for 11/18 installed w11239857, w11481722, and w10721967; ordrng 1 W10752187 (Agitator bolt) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL03
Near Waco, Texas 76710
Sterling
Job Details:
11/11/2024
On arrival verified complaint of broken glass. Replaced microwave door and oven door. Customer advised the vent was also damaged under the door. Ordering vent cover silver and black. Office to reschedule.; ordrng 1 W11369889 (Lower vent cover) and 1 W11598135 (Black vent cover)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, Texas 76528
Sterling
Job Details:
11/11/2024
"On arrival verified complaint of error F7e1. Visual inspection shows shield is destroyed and belt was thrown. Reinstalled belt and ran diag system. All test ran fine. One screw is missing from the shield. Shield became loose and struck the belt and damaged the shield. Unit is functional at this time but on return will need to install cam, cap, shield, and shield screws. Ordering shield and screws reschedule for 11/18; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screws)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Waco, Texas 76706
Sterling
Job Details:
11/11/2024
On arrival verified complaint of gearcase needing replaced. Attempted to remove basket but unable to. Attempted for an hour multiple ways and followed up with SW for additional tricks. Still unable to get the basket and gearcase to separate from the drive block. Soaked the drive block heavily in penetrating spray. Ordering basket and outer tub. MAY NEED AUTHO as it is a full rebuild almost. Ordering tub w10371566 and basket w10554251; ordrng 1 W10554251 (Basket) and 1 W10371566 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, Texas 78633
Robert
Job Details:
11/11/2024
"Arrived on site for a refrigerator not cooling. On arrival found refrigerator unplugged I plugged back in and listened for start device to kick on compressor. Compressor and start device never turned on. I replaced start device with my truck stock start device clicked compressor came on then turned off no frost pattern . Start device clicked on and off compressor is locked and needs to be replaced ordering part# s w11547313,W11337412, wpw10143759, and w11506635 need two hours for sealed system repair. Returning parts just in case needed. Office to schedule for client.; ordrng 1 W11547313 (Compressor) and 1 W11337412 (Evaporator) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 TWOHOURS (Sealed system repair)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, Texas 78613
Miguel
Job Details:
11/11/2024
"Arrived on site for not cooling. Customer says all thats wrong is upper Icemaker not making ice. Temps are 37f and 0f. Test 56 shows e5. Tested and found not water in icemaker section. Moisture building on top of door. Fill tube freezing. Verified power from ui. Ordering new fill tube heater, icemaker, and valve. Reset for fri am. Called tech line. Sr# 7740301947; ordrng 1 W11658802 (Icemaker) and 1 W11087201 (Fill tube heater) and 1 W11579561 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Georgetown, Texas 78628
Miguel
Job Details:
11/11/2024
Arrived on site with new door panel. Custome sees dent on right side. Pic taken. Replaced door panel. Door handle mount screw broke and will need to be ordered. Left handle on top of refrigerator. Reset for fri am. Please make first appointment. ; ordrng 1 W11157086 (Stud) and 2 W10826179 (Screw)s
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cedar Park, Texas 78613
Miguel
Job Details:
11/11/2024
"Arrived on site for washer not working. Confirmed bad suspension. Replaced suspension, unit is making a horrible noise when changing gears. Removed cam. Found cam damaged so it was causing belt to become damaged. Gearcase leaking oil. Caused actuator to set out of place. Will need gear, cam, actuator, belt and capacitor. Submitted for authorization ; ordrng 1 Authorization (Authorization)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, Texas 78717
Miguel
Job Details:
11/11/2024
"Refrigerator is 37. Crisper drawers are 27.. 22 by the vents if you remove shelves. Called tech support. Had several errors for sensors. All sensors errors. Went through each and found fzr evap sesnor was off. Recommended to raise temp of bottom right drawer and that will help. If not the. Replace control. Ordering. New control, light, fzr evaporator thermistor, sr#7740301704. Office will call to schedule ; ordrng 1 W11470191 (Module) and 1 W11455229 (Control) and 1 W11135455 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78724
Matthew
Job Details:
11/11/2024
Arrived on site fridge keeps tripping breaker. Ran diagnostic test and tested all components. As well as ice harvest test. All test passed could not duplicate breaker tripping. Left unit plugged told office to monitor it. Job complete no parts used
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78723
Matthew
Job Details:
11/11/2024
Arrived onsite for unit not starting a cycle. Tested and found control clicking intermittently. Replaced control. Tested and found unit still not starting. Disassembled and found belt pulley switch broken on the inside not allowing current to flow. Will need to order and replace switch. Office to reschedule. ; ordrng 1 W11247665 (Belt switch)