"Arrived on site for no cool in fresh food section. Found evaporator cover incase in ice,ran heater test failed heater not powering on,defrosted evaporator checked continuity on heater failed,replaced defrost heater. W11626107"

Arrived onsite for no function and found control receiving power but not operating. Replaced control. Unit is now operating as designed. Advised customer on repair. Customer not home to sign at end of service. All checks good. W11549931

"Arrived on site to test unit for no ice production. Found fill tube frozen. Engaged fill tube heater and was able to remove obstruction. Allowed heater to stay on for 10 minutes and could see water gradually collecting on the tip of fill tube. Recommend replacing dual valve, inlet valve, control kit and fill tube. Scheduled for 1/22.; ordrng 1 W11312191 (Inlet valve)"

Arrived onsite for previously diagnosed parts. I replaced the cam and belt and ran the unit. Unit is now operating as designed and sounds as designed. No water leaks present. Call complete. Installed W10721967 Splutch Assm W and W11239857 Belt.

Arrived on site for dryer taking too long. Tested and found all components working. Unit heating to proper temps. Vent is nice and strong. Unable to find problem. Call complete. 436358 & 436374.... 844.23 Auth code: TKHT9T

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, the customer advised that the ice maker isn't making ice and the water dispenser isn't dispensing properly. I found the order filter light on and advised the customer that the filter probably needs to be replaced. I removed the filter and tested the dispenser and it operated as designed. I removed the ice maker bin and found ice on the bottom of the ice maker tray (photo). I removed the ice maker cover and found a few cubes in the tray and ice at the back of bracket on the harness. I found some ice debris inside the fill tube as well. Removed all ice debris and cleaned out the fill tube and using my jump wire, I jumped the IM switch and tested the ice maker in diagnostics test 44. The tray harvested as designed. I tested the fill tube in test 45 and it filled the tray with water. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed. No parts installed."

Arrived on site to replace pre diagnosed faulty water valve. Replaced valve and tested unit is now functioning properly and operating as designed to. No leaks present at this time job complete. Parts usedW11434044

Arrived onwite and found unit operating off balance following being moved and found tub had slipped off of right suspension spring. Resecured in correct position mounted to repair. Unit is now operating as designed.

"Arrived on site to test unit for grinding noise. Upon arrival customer stated unit makes a loud noise everytime its turned on. Tested unit, grinding noise began as soon as the cycle was started. Gained access to internal components, found pulley wheel bearing has failed causing the noise. Replaced pulley wheel and roller bearings using the repair kit (4392067). Noticed on the front bulkhead, there were 2 non-factory studs and roller bearings, new bearings would not fit onto the studs. Informed customer. Attached image. Reassembled unit and tested, noise has been eliminated and unit is now running as designed, job complete."

"Arrived on site to test unit for RC doors not closing themselves. Inspected hinges and found no obstructions. Found when hinges are adjusting from opening to closing they have a specific spot when the hinges is stagnant. Advised customer unit is working as designed. Also advised when closing doors they need to be intentionally pushed all the way shut and not just pushed and hope the doors will close on their own. No parts recommended at this time, unit is working as designed. Job complete."

MVW6230HW1 Arrived on site for a washer with no power. On arrival verified issue checked polarity and voltage readings were correct. Checked if control was receiving power it was but control has failed. Replaced control board and display powered on but wasn't able to run diagnostic uploaded photo of issue and ui was defective ordered part . Returning parts just in case needed. I ordered ui control and rescheduled client for1/23/25 client would l8ke sooner date and will like time frame 3 to 6 . No water leaks visible from main water supply. ; ordrng 1 W11478524 (Ui panel)

"Arrived on site to follow up on sealed system repair. Tapped system and found low pressure remaining. Removed drier and compressor. I found what looked like a rub or possibly hole in the cap tube, which I cut off. Installed new drier and compressor and pressure tested to 200psi. Found no leaks present. Precooler tubing was starting to get green, and if it's leaking we will need to confirm with dye since it held pressure. Vacuumed down unit and verified good vac. Charged to MFR spec. Plugged in unit and tested. Verified everything working as designed. Repair completed. Parts used - W11506635, W11557425, WPW10143759."

"Arrived on site to test unit for broken light, tested unit found failed left light, replaced and tested, unit is now running as designed job complete installed WPW10562734"

"On arrival verified. Complaint of unit not powering on. Breaker is a 35 amp and requires replacement to correct size. Replaced both bake ND broil elements in upper and lower oven as well as main control for tripping breaker per previous diag. Unable to test until breaker replaced. Job complete installed 2x w11617232, 2x w11545804, and w11649137"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker stopped making ice approximately one month ago. I placed the unit in diagnostics and tested the ice maker in test 120 and found the ice maker does not harvest. I removed and replaced the ice maker and retested in test 120 and it harvested as designed. I tested the fill tube in test 97 and it filled the tray with water. I cycled power to the unit to reset controls. No water leaks observed during service, job completed. W11557002"

"WED5010LW1 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace 279827 motor and WP694089 wheel. Tested unit and now unit is functioning as designed."

"MVW4505MW2 Arrived on site for a washer not working. On arrival ran diagnostic found F2E1 the only error code, stuck button client said she was holding down buttons for a minute. Cleared error code and tested over and over nothing was wrong with product. Client had trouble working product I instructed client on how to use washer and to have patience using it . No parts used no water leaks visible from main water supply product works as it's designed."

"Arrived onsite and found unit operating with failed gearcase squeal and clack on rotation. Replaced gearcase and clutch and slider to repair. Unit is now operating quietly. And as designed. Advised cuetomer on repair. W11449841, W10754448, W10734521"

Arrived on site to replace sump and motor. Replaced sump and motor test unit no leaks present at this time job complete. WPW10482480

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage Terminal block is wired correctly and is tight and twists in power cord removed). Verified voltage and polarity are correct. Removed power cord from wall. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, repair has been completed per instructions in SP w11490386 , spoke to TL 7740755427 and submitted picture of breaker and advised of sp W11525530 for GFCI manufacturer. Advised customer if it happens again to replace breaker. If problem persists call customer service. unit is working as designed job complete no parts installed."

On arrival verified complaint of liner splitting. Visual inspection of liner on ceiling of unit shows some separation. But no issues with cooking any food at this time. Documented with TL7740759925. TL states that the separation is normal and does not pose an issue with the machine at this time. Job complete no parts installed.

"Arrived on site and replace coupling(WP2220458), spring(W10852956), container(W11244434), extention(Wpw10496649). Plastic mounts broken and metal retainer missing. Needing chute. Rescheduled for 1/22.; ordrng 1 WPW10293212 (Chute)"

Arrived on site to replace shaft. Replaced shaft test unit and turn table working as designed job completed W11245707

Arrived onsite for washer not draining/spinning. I found the tub with water remaining. I went below the unit and found when pushing up on the drain harness it would initiate drain. The harness has split on the pump. Pump checked good at 20.1 ohms. I replaced the lower harness and tested unit. Unit now operates as designed. No water leaks present. Call complete. Installed W11643701 LOWER WIRE HARNESS.

Arrived on site to replace bake ignitor. Replaced ignitor test unit and unit pre heated to 350? job complete. WP9758079

"Arrived on site to replace control box and LED modules, the part in the box labeled control box is not a control but a panel of some kind, reordering part, office to reschedule ; ordrng 1 W10798006 (Control box)"

"Arrived onsitw for dishwasher with no power unresponsive control console. Found open line wiring inside door. Repaired wiring. Unit is now operating as designed, advised customer on repair. Unit is now operating as designed. No parts."

"I write on site for an oven that is not heating. Inspected unit and work area. The customer advised that the unit does heat, but they are having consistent issues with this unit due to the prior damage that was done to it before it was delivered. The customer stated that the oven door does not sit flush, the microwave door has to be pushed in to get the microwave to start, and the unit still is damaged. She advised that she thought that because of the damage done to the unit, the unit would have had to have been dropped and she believes the whole machine may have warped, causing these other string of failures. I confirmed the customer's complaint and did find the oven door and microwave doors sitting unevenly. I checked the hinges and the receivers and found no abnormality with the door, hinges, or recievers. I found the door opening and closing smoothly. I called Whirlpool Techline and spoke to Butch SR# 7740758386. He had me send him several photos and asked if any parts have been replaced. I explained to him that both doors came out of the box broken and shattered and the trim had been bent. Thus, all three components had been replaced. He advised that he believed the customers initial thought of the unit being dropped was probably what happened due to all the damage noted. He advised that when this happens, it will cause the cabinet to warp, not sit evenly, and cause other issues like the ones . He advised to make no repairs at this time and advise that he was giving the unit a damaged designation. He advised the customer service will contact the customer for further resolution. Call complete. No parts were installed."

Arrived onsite for door not opening or closing properly. On arrival found drawer is functioning customer also confirmed drawer is functioning. Customer was questioning the accessory pieces received with unit. As stated in last visit we can not order missing parts. Advised customer to reach out to manufacturer to claim any missing accessories. No parts used job completed

"Arrived on site to install previously diagnosed parts. I removed the basket, hub, stator, and rotor, and when I went to remove the drive shaft and bearings, the drive shaft would not come through the tub. I spoke to SW and PR for assistance, and after several attempts spanning 40 minutes, I was still unable to get the drive shaft and bearings removed. PR advised that we would need to order the outer tub at this point. Ordering the outer tub and the office will need to contact the customer about a return date when parts are available. No parts were installed. Please schedule service for two hours on the return trip.; ordrng 1 W10381077 (Outer tub)"

"Arrived on site to inspect cooktop with no power. Upon further inspection, the customer advised that they have not been able to use the cooktop since they moved in 5 days ago. I tested the cooktop and found it non-responsive. When I checked to verify the model/serial numbers, I found the power cord pigtail hanging down from the bottom of the unit (photo). I also found the red and black wires with small cuts and abrasions on them (photo). I advised the customer of my finding. I checked the breaker and found it to be a gfci and it was tripped. I cycled power and retested the unit and it is heating as designed. I had the customer sign the waiver of damages when removing the glass cooktop and raised the cooktop using my supports and removed the glass cooktop to inspect inside the unit. I did not find any issues. I reassembled the unit and retested and it continued to operate as designed. I recommended the customermcontact their builder and have them correct the power cord pigtail. Unit is operating as designed, job completed. No parts installed."

Arrived on site to test unit for noise. Verified with customer noise coming from RC air damper. Replaced damper control(WPW10594329). Unit now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for leaking. Customer stated it happened when left faucet trickling to prevent water line from freezing. Ran diagnostics and found no signs of water leaks. Found water backfilling into dishwasher from drain hose and could potentially leak especially when leaving faucet trickling. Installed high drain loop and advised customer to monitor. If issue persists recommend door gasket, fill valve, and drain pump. No parts replaced at this time. Job complete"

"WED5010LW1 Arrived on site for unit, not drying properly. Upon arrival, customer mentioned a lot of lint was removed from the vent hose and on the exit on the roof. Customer, just want to be sure that there is nothing wrong with the units. Tested temperatures with vent attached, temp reads 133 - 300F. Anemometer reads over 2000FPM (picture attached). Removed duct assembly in the unit and it was cleared. Unit is functioning as designed. Advise customer to call a duct cleaning company for their opinion. Customer agreed. No parts needed"

Arrived on site to install microwave cavity light. Removed console and installed bulb. Returned power to unit and verified proper operation. Unit working as designed. Parts used - W10886919.

On arrival verified complaint of not heating. Verified voltage and polarity. Ran vent test and it failed. Inspected heater and found it damaged and grounded. Checked hi limit and found open. R3placed heater and thermostat kit. Ran time dry and found unit is now heating correctly. No noise in unit. Job complete installed wp3387134 and 279838

"Arrived on site to test unit for water leaking, tested unit found gasket is sealing good no water leaking under unit, split the door and found insulation sitting in the tub pulling water out and causing a leak, secured insulation properly and tested, unit is now running as designed no leaks detected job complete no parts installed"

Arrived on site to test unit for noise and little to no ice production. Found recirculation pump running dry causing noise due to valve not opening and filling. Replaced valve(W10897719) and pump(W11542867). Unit is now working as designed. No leaks detected. Job complete.

"On arrival verified complaint of shaking uninspection found unit is not leveled correctly inspected gear case and rotor found. No oil leakage or slipping of rotor suspensions are good. There's 0 bounce, fixed leveling issue and then ran spin. Test confirmed with customer unit no longer shakes The unit is balanced at high RP m's drop. Complete no parts installed."

"Arrived on site to repair pre diagnosed failed parts. Replaced idler pully,roller drum,belt,knob,motor drive and blower wheel. Reassembled unit and tested unit is now functioning properly and as designed to job completed. Parts usedWpy54414Wp37001042wp40111201Wp27001126wp220037656000"

Arrived on site to install previously ordered part. Replaced ui control W10891907. Test unit by heating cup of water for 30 seconds. Unit is operating as designed. Job complete

"Arrived on site for washer needing w10734521 slider, w10915701 rotor, w10754448 clutch, w10915700 stator, w11449841 gearcase, and w10902814 impeller. Installed parts and tested unit. Found no leaks and washer working as designed. Call complete"

Arrived on site for a washing machine that is leaking water.When the unit is not in use. Inspected unit and work area. The customer stated that the washer seems to be filling the dispenser drawer when the unit was not in use and they are having to drain out the water and the dispenser in order to start cycles. I did confirm the customers complaint and found the issue coming from the cold water valve. I replaced the cold water valve and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W116898995.

F7E5 MVWX655DW1 Arrived on site for a washer making loud sounds. On arrival found washer unplugged ran diagnostic and found error code F7E5 only cleared error code. I looked under washer and found the splutch free spinning i removed splutch teeth were damaged i inspected the gear case no signs of oil leaks and no movement. I replaced splutch and actuator calibrated and ran customer mode test product works as it's designed no water leaks visible from main water supply.

"Arrived on site for doors not flush. Upon arrival, inspected unit and found doors not flush uploaded pictures. Need to contact techline. Office to reschedule. To call tech line during open hours; schdld next appmnt for 1/17 FRI !"

Arrived onsite and found unit operating with long fill no fill error. Explored possible causes with cuetomer and eventually found that the drain did not have an aerated standpipe and would likely be intermittently siphoning which would explain all symptoms. Advised customer on correcting the siphon to eliminate error. Valves are flowing perfectly. All checks good. No parts.

"Arrived on site to test unit for not working properly, tested unit found wash motor not engaging and broken front manifold, replaced manifold and sump, unit is now running properly but manifold hanger is also broken and needs to be replaced, ordering hanger office to reschedule ; ordrng 1 W11573754 (Hanger)"

"Arrived on site and replaced previously diagnosed external pump(W11539855), bin thermistor(WPW10511923) and recirculating pump(W11542867). Unit is now working as designed. No leaks detected. Job complete."

MVWX655DW2 Arrived on site for a washer not powering on. On arrival found washer unplugged and standing water in tub . Client said it stopped mid cycle and they got out as much water they could. I plugged in washer and it started to work then failed replaced main control ran diagnostic no error codes calibrated and ran customer mode product works as it's designed no water leaks visible from main water supply.

"Arrived on site for no ice. Diagnosed broken wires at door hinge,removed sleeve,soldered all broken wores and wrapped heat shrink on each individual wire,secured all wires together reassembled kickplate ran icemaker harvest passed,ran fill test passed."

"Arrived on site to test unit for plastic in ice, tested unit found broken container, replaced and tested, unit is now running as designed job complete installed W11129522"

"Arrived on site for washer makingaloud nois3 during agitation. On arrival confirmed issue and found sound coming from rotor and stator, found no oil leaks but found rotor is wobbling on gearcase and has marks on it indicating its been rubbing on stator and the rotor teeth are. Chewed up. Rescheduled customer for 1-23-25 and im ordering w11260238 rotor, W11195971 stator,and gearcas w11449841; ordrng 1 W11260238 (Rotor) and 1 W11195971 (Stator)"

Arrived on. Site for dryer top getting too hot . Ran tempmand air flow test and found restricted air flow . Recommended having exterior vent cleaned . Cleaned some lint out of blower housing . No parts installed . Job complete

Arrived onsite for unit making loud noises. Found idler pully and rollers worn down making metal on metal sound. Used repair kit to fix issue. Tested unit now functioning properly and as designed to job completed. Parts used4392067

"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker, ran harvest test passed icemaker filled with water no leaks. W11700250"

"Arrived on site for leaking. Diagnosed water leaking from fill tube connection,per service pointer added tube kit ran icemaker test no leaks during fill. W11750811; used 1 W11750811 (Tube inlet) from stock"

Arrived on site to test unit for start button not working test unit and found bad control board. Replaced board test unit and unit test good job complete. W11683480

"Arrived on-site for refrigerator leaking water from the freezer compartment on arrival. Confirm failure and found a clogged drain line from the freezer evaporator and once I removed all the ice. I found foam insulation from the inner liner had fallen down the tube from when the evaporator was installed in production And a styrofoam had never been removed. ensured drain line was fully cleared and unit is now working as designed with no leaks, no parts installed call complete"

WFE775H0HV5 Arrived on site for a range with error code F1E0. On arrival verified error code cleared code client was having issues with front left burner only staying on high heat . Error code said it was a control board issue. Replaced and tested product burner not fixed ordered front left switch and wireharness office to reschedule for client thank you.; ordrng 1 W10857622 (Front left switch) and 1 W11451584 (Wireharness)

Arrived on site for refrigerator not cooling enough. Lights are also not working Temps are 40f and -10. Found evaporator frozen over. Entered diagnstoics. Tur ed on heater and verified operation. Replaced defrost sensors included in fan motor assembly and defrost control. Operating as normal. Will need new Led. Office will call to schedule. ; ordrng 1 W11683242 (Lights)

"Arrived on site to test unit for not heating. Upon arrival customer stated the front left and right rear cooktop burners do not work properly. Verified issue, not heating up to high. Inspected switches and found both shorted. Will need two switches to fix the unit. Needs autho per claims thread. Ordering parts, no parts installed, rescheduled for 01/22.; ordrng 1 WP3148953"

Arrived on site for door issues. Adjusted doors and hinge checked door operation good

"Arrived onsite for unit making odd noise, leak present, and hinge broken off. I found that there was present existing damage present from installed. Documented damages. I found the left hand hinge spring had come off but not broken. I got the spring back onto the hinge and door functions as designed. I found the gasket to be bowed in causing a slow leak to run down door. I replaced the door gasket. I found the drain pump to mechanically fail and causing the odd noise present. Will need to order drain pump to continue with repair. No debris was found inside of pump. Ordering W11462456 Drain motor. Office to RS as I forgot to ask customer when next available. Installed W11483553 GASKET. No water leaks present at time of service.; ordrng 1 W11462456 (Drain motor)"

Arrived on site to test unit for being loud throughout entire cycle. Contacted techline and documented. Verified sound insulation is present. Techline advised to have customer reach out to customer service. No parts recommended at this time as all functions working as designed. No leaks detected. Job complete. ; O-emld tckt

Arrived on site for a washing machine that is going off balance. Inspected unit and work area. The customer had removed the washer from the home and is storing it instead of a barn. He advised that it didn't matter how they loaded clothes or what types of clothes weere washed and that the unit was knocking holes through their walls with how bad it was going off balance. I checked suspension and found the suspension was good. I found the inner basket holes seemingly not fully punched through and used a flashlight to check around the basket. I could not see any light come8ng through the basket and checked Whirlpool on this model. I found a service pointer (W11684122) that advised about the inner basket not being punched through properly and need for a basket. I did find the model and serial numbers matched those that were affected with this issue and am ordering the inner basket for repair. I checked underneath thebunit and did not find any evidence of an oil leak or damage done underneath. The office will need to contact the customer about a return date due to an out of stock item. No parts were installed. ; ordrng 1 W11172199 (Basket)

WFE320M0JS4 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol board bake and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety sr# 7740705391

Arrived onsite and fouhd shorted halogen bulb but new bulbs would not operate due to shorted lighting circuit at board. Updafed engineering digital and ordering correct baord to repair. ; ordrng 1 W11342846 (Control)

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker is leaking water and the cubes are coming out different sizes. I removed the ice maker cover to find the harness not secured and the ice maker tray badly cracked (photos). I removed and replaced the ice maker and secured the harness in the harness clips and taped the harness to the IM bracket. Using my jumper wire, I jumped the ice maker on/off switch and tested in diagnostics test 44. The ice maker harvested as designed. I tested the fill tube in test 45 and found water spraying out of the tube. I found calcium buildup inside the tube and cleared it out and retested. Unit is operating as designed. I made recommendations for use and care. No water leaks observed at the end of service, job completed. W10873791"

Arrived onsite for previously diagnosed parts. I replaced the burnt infinite switch and tested unit burner. Burner will now stay on when set to high and cycles as designed. Call complete. Installed WP3149400 SWITCH-INF.

Arrived on site for dryer not powering up. Found power cord not installed properly . One of the wires wasn't on terminal block . Square nut was stripped out . Used terminal block kit for nut 279320. Unit is now heating normally. No lint build up detected at time of service . Job complete .

"WFW9150WW00 Arrived on site for unit leaking water. Upon arrival, found bellow torn (picture attached). Proceeded to replace WPW10381562 bellow. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"WTW4957PW0 Arrived on site for a washer lights, blinking. Upon arrival, searched codes and found F5E2 lid lock fault and , F8E1 long fill. Cleared codes. Continue to run diagnostics and found no cold water entering the tub. Upon further inspection, found cold water main shut off valve in the off position. Flushed out both hot in cold water lines and made sure there is no clogs on the mesh filter. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed."

"Arrived on site to test unit for starting on its own. Upon arrival customer stated after a cycle is complete, unit will engage another cycle right after. Also cycles take a long time to complete. They unplugged the unit for a few days and when plugging it back in and using it, all issues have gone away. Tested unit, found no error codes stored. Ran a diagnostic cycle, all components are properly engaging. Informed customer that cycle times vary due to a few factors, if water entering the tub is not hot enough, if unit is over sudsing, if dishes are more soiled then usual. Advised customer to run cleaning cycles to remove any built up soap, switch to liquid soap due to having a water softener, and to run hot water at the sink before starting a cycle. Monitor unit the next few cycles, if issue returns unit will require a new control for intermittent issues. Contacted SAFETY to document SR#7740723076. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

WEE730H0DS0 Arrived on site from previous tech to install parts. I installed bake element and control board tested product works as it's designed.

Arrived on site to test unit for unit not responding. Test unit for voltage and unit is getting 122v. Checked board and board getting power but console not responding. Replaced console test unit and unit test good job complete. W11632700

"Arrived on site for no lights. Diagnosed a defective led moduel,per service pointer removed all leds,installed updated led kit,powered unit on all leds working as designed. 4 w11632139"

Arrived onsite for dryer making humming noise and no tumble. I found the motor to be locked up causing g the unit not to tumble. Dryer will need a new motor and blower wheel. Office to RS as we are out of stock. Ordering WP33002795 Motor and WP33002797 Blower wheel. Tech to return with all parts as the rollers are rough to spin.; ordrng 1 WP33002795 (Motor) and 1 WP33002797 (Blower wheel)

Arrived on site for dishwasher intermittently turning on. On arrival confirmed issue and found no voltage to terminal or control. Found a loose terminal connection behind unit had caused dishwasher to lose power. Repaired connection and tested unit it. Found dishwasher working as designed. No parts installed Call complete

"Arrived on site to test unit for not working properly, tested unit found clean light blinking 7 time and over again, tried to get into diagnostics to clear code and reset but was not able to,inspected latching and found it really rattling, heater tested good but extremely corroded, recommend replacing control and latching and heater, rescheduled for 01/23; ordrng 1 WPW10285180 (Control) and 1 W10518394 (Heater)"

Arrived on site to test unit for oven not heating. Test unit and found and glow igniter not getting correct amps. Replaced glow igniter test unit and oven pre heated to 350? job complete. Part used W11176454

Arrived on site to test unit for oven not working. Test unit and found board not responding at all. Replaced board test unit and found valve clicking not opening to release gas. Ordering new valve reschedule for Wednesday 1/22; ordrng 1 W10861656 (Valve regulator)

rrived on site from previous visit due to a defective icemaker. I installed new icemaker tested teeth were moving water dispensed into icemaker client heard it as well product works as it's designed no water leaks visible from main water supply. ; Job Cmpltd,

"WMH31017HW09 Arrived on site for unit not heating. Upon arrival, found unit turning on but not heating. Proceeded to inspect diode and found it to be chard. Proceeded to replace W11256462 diode. Tested unit and now Unit is functioning as designed."

"Arrived on site to install previously ordered parts. Replaced motor W11283592, belt WPW10006384, cam W10721967, and shield WPW10427633.. leveled unit. calibrated unit. Ran a yes cycle and unit is operating as designed. No leaks present. Job complete"

Arrived on site to diagnose refrigerator not making any ice. Examined freezer compartment and found the ice bin was completely full and unit has been producing. With unit producing no repair needed. Advised maintenance to keep an eye on the temperature and if issue pops up again to call back. Unit working as designed. Call completed.

"Arrived on site to test unit unit for no power, customer stated that breaker trips everything during preheat, tested unit found no loose or shorted wires, removed ground strap and pre heated the oven to 500 with no issues, after 30 minutes connected ground strap back and instructed customer to keep unit at 500 for 90 more minutes, if unit is still tripping after this procedure then the elements and control will need to be replaced, at this time job complete no parts installed"

"Arrived on site for customer complaint of unit not powering on, found breaker was flipped. I reset breaker, unit tested good."

Arrived on site to replace damaged fridge door. Replace door and tested unit is now functioning properly and operating as designed to job completed. Parts usedW11435333W11223753

Arrived on site to test unit for threads stripped on fill valve. Found unit is not installed and just placed in. Replaced damaged valve(w11684544) and fitting(W10685193). Found water line is missing gasket. Tagged water line so maintenance does not accidently use current fitting without gasket. Unable to test unit due to no water. Job complete.

"Arrived on site to test unit for low simmer flame. Customer stated all the simmer flames are too high and she has to move her pans to the side to not burn food. Upon inspection found simmer flames are too high on all burners. Adjusted simmer flame to customers liking, customer approved. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

Arrived on site to test unit for unit leaking when draining. Test unit and found damaged drain hose going to disposal. Replaced drain hose test unit and unit test good job complete no leaks present at this time. Left damaged drain hose with customer. Used part 8269144A

WRF767SDHZ03 Arrived on site for a refrigerator with bottom icemaker issues. On arrival found product working as its designed. Low water pressure removed water filter great water flow client has water softener to home instructed client no need for water filter. I adjusted the left bottom leg product stable now . Checked bottom light switch made sure door was closing correctly. Icemaker is working as its designed no parts used no water leaks visible from main water supply.

Arrived on site for unit won't stop filling. Customer informed me issue only happens on bulky cycle. Ran bulky cycle unit exceeded water level. Replaced control ran calibration and test cycle. Unit is now functioning properly and as designed job completed. Parts usedw11116590

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I placed the unit in diagnostics showing error codes F4E3-motor failure and F7E1-no heat. Cleared the codes and continued with testing and found the unit is getting water, but the motor failed to come on. I advanced through testing and found the dispenser, drain pump and element are all operating as designed. I removed and replaced the sump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. W11025157"

"Arrived on site for not making ice and possible temperature issues. Upon arrival, ran temperature checks. Get 0 in FC and 38 in RC. Inspected unit. Ice container is empty. Inspected icemaker and there is no ice or water in ice tray mold. Ran diagnostics and confirmed evaporatior and ice box fan operate correctly. Ran ice maker harvest test and completed correctly. Ran ice maker fill test and filled correctly. Power cycled unit. Cannot find any issues at this time. Customer will monitor ice production and call back if necessary."

Arrived onsite for previously diagnosed parts. When attempting to turn off water from the wall i noticed the knob would not tighten down and would spray water if attempted to further tighten. The valves on the wall will need to be fixed or replaced. Office is to RS when problem has been solved and we can get the valve on the washer replaced. No parts installed. Office to RS when wall valves are fixed. Return with all parts.; O-emld tckt

"Arrived on site for a washing machine that won't unlock the lid. Inspected unit and work area. The customer stated that the unit was full of water and that they were able to get it to work one time before. However, after the first time it reset, it did the same thing and left the clothes in the washer. I confirmed the customer's complaint and found half the tub full of water. I gained access underneath and attempted to wiggle the drain pump wiring. I found the drain pump immediately kicked back on. I held the wire in place to drain out the water, but found the unit will need a wire harness for replacement. Ordering the harness and the office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 W11643701 (Lower harness)"

"Arrived on site for unit it making little and small amount of ice. Ran diagnostic diagnosed a defective valve and recirculating pump,replaced valve and pump,ran diagnostic all test passed. W11542867,w10897719"

"Arrived on site , replaced gearcase ,hub,base coupler,dispenser,auger,motor screws W11454738,W11160642,W11480892,W11561052, W11418231,W11685857 X2 ,W10528947. Ran calibration and diagnostics test . All. Checked normal. No water leaks detected."

"Arrived on site for no cool. Unit not running,waited same issue,pulled unit out advanced timer compressor powered on,removed evaporator cover frost forming diagnosed a defective timer not advancing after defrost cycle, ordering another timer; ordrng 1 W11609704 (Defrost timer)"