Service History 251

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Marion, Texas 78124

Leonardo

Job Details: 06/03/2025

"Arrived on site to test unit for a loose handle and not draining. Tested the unit and found the handle was loose; tightened and secured it correctly. Tested the unit for the not draining issue and found a faulty drain motor. Replaced the drain motor, tested the unit, and it now drains and operates correctly. Job complete."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Maxwell, Texas 78656

Leonardo

Job Details: 06/03/2025

"Arrived on site to test the unit for no power. Tested voltage at the terminal block and found 0V. Checked the outlet and also found 0V. Checked the breaker and found it was turned off. Turned the breaker on, tested for voltage again, and got the correct voltage at L1 and L2. Turned the dryer on, and it is now spinning and heating correctly. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS4

Near San Marcos, Texas 78666

Leonardo

Job Details: 06/03/2025

"Arrived on site to test the unit after the customer reported that the oven trips the breaker when turned on. I turned the oven to bake at 500?F and confirmed that the breaker tripped. After resetting the breaker, I turned the oven back on to 500?F to perform the burn out cycle. The unit preheated correctly and was left on for 30 minutes with no issues. Job complete."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Austin, Texas 78734

James K

Job Details: 06/03/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10734521 slider, W10754448 clutch, W10915701 rotor, W10915700 stator, W11393685 gearcase and W10902814 wash plate. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Elgin, Texas 78621

Matthew

Job Details: 06/03/2025

"Arrived on site to replace previously diagnosed parts. On arrival, customers stated, we'll need to reschedule. Unit needs to be defrosted at least 24-48 hours. Office to reschedule. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Elgin, Texas 78621

Matthew

Job Details: 06/03/2025

"Arrived on site to replace faulty compressor. Replace compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spec and unit is now functioning properly. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF5930PZ00

Near Georgetown, Texas 78628

Lou

Job Details: 06/03/2025

"Arrived on site to install previously diagnosed and ordered part. Due to the control cover falling off, I installed the new part and tested. Unit is operating as designed, job completed. W11593035"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/03/2025

"Arrived on site to inspect washer shaking and not draining properly. Upon further inspection, I placed the washer into diagnositcs and observed error code F9E1 and F0E2. I gained access the the drain pump and found that it was clogged with debris, which was preventing from draining. I removed the drain pump and filter and removed the clog. I reasembled the drain pump and made an adjustment to the clamps and service hose position. I reassembled and tested the machine. It is now operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/03/2025

"Arrived on site to inspect washer not spinning or draining. Upon further inspection, the customer advised that the washer was not spinning and clothes were coming out wet. I ran a test cycle with no clothes and found the washer to be functioning without issue. I then ran a cycle with clothes and found that the washer was operating as designed. It is possible that the customer was not selecting the appropriate cycle as different cycles have different spin speeds. I advised the customer on proper detergent usage. The machine is operating as designed. No water leaks were observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Maxwell, Texas 78656

Leonardo

Job Details: 06/03/2025

"Arrived on site to inspect unit for loud explosion sound. Customer advised that she was using the two front burners when the incident occurred. Removed cooktop to access the orifice holders and tubing. Found all tubing damaged, causing a gas leak and accumulation of gas under the cooktop, which ignited and created the explosion. Ordering all four tubing assemblies. Office to reschedule.; ordrng 1 W11590058 (LF tubing) and 1 W11590059 (RF tubing) and 1 W11590060 (LR tubing) and 1 W11590248 (RR tubing)"

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Seguin, Texas 78155

Leonardo

Job Details: 06/03/2025

"Arrived on site to inspect the unit for an issue with the air fry cycle, as the customer stated the convection fan was not turning on. Tested the unit by setting the air fry cycle to 425?F and confirmed that the convection fan, broil element, and bake element all activated as expected. The customer observed that the fan was not spinning when the door was opened, and I explained that this is normal because the fan is designed to turn off when the oven door is open for safety reasons. The customer was also concerned about needing to preheat the oven when using the air fry function, so I demonstrated using the owners manual that preheating is not required for the air fry cycle and that the unit will cook correctly without it. The unit is operating as designed, and no repairs are necessary at this time. Job complete."

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Georgetown, Texas 78628

Daniel A

Job Details: 06/03/2025

"Arrived on site to inspect oven tripping the breaker. Upon further inspection, I verified that the unit was wired correctly and that there was no visual damage to any wires or components. I followed saftey protocol by documenting with photos of the location of the unit. I replaced the controls per manufacturer's guidelines. I started the burn off process by removing the ground connection and setting the oven to bake at 500 degrees for 30 minutes. I measured approx 16-17 amps from each element. After 30 minutes, I reattached the ground connection and tested the oven. The oven is no longer tripping. W11598200 W11448962"

We serviced a

JENN-AIR ICE MACHINE

Model JUIFX15HX01

Near Round Rock, Texas 78681

Daniel A

Job Details: 06/03/2025

"Arrived on site to inspect ice machine not producing ice. Upon further inspection, I ran through component testing and found that the water flow was restricted with the new filters installed. Water flow was restored when I had the filter removed. I also found that the water level sensor was not operating properly and allowing water to overflow the reservoir. I am ordering the housing and returning with prescreened parts. W11266112. No water leaks observed during service. I am scheduling for 6/6; ordrng 1 W11266112 (Housing)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Leander, Texas 78641

Daniel A

Job Details: 06/03/2025

"Arrived on site to inspect dishwasher with poor wash performance. Upon further inspection, the customer advised that the dishes would often come out not clean. I tested all the functions of the dishwasher and did not find any issues. However, it is possible that the wash motor is not providing enough power. I am requesting to use a clear door to help diagnose the issue and ordering the spray arms and manifold in case they are needed. Office to schedule return service. WPW10340542 WPW10498900 WPW10340745 W10837249. No water leaks observed during service. ; ordrng 1 WPW10340542 (Manifold) and 1 WPW10498900 (Spray arm) and 1 WPW10340745 (Tube feed) and 1 W10837249 (Lower spray arm)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Austin, Texas 78717

Daniel A

Job Details: 06/03/2025

"Arrived on site to inpsect washer going out of balance not draining water properly and and spilling water over sides and onto the floor. Upon further inspection, I gained access to the underside of the washer and found that the gearcase was failing and showing some oil splatter around the shield. I also found that the wash basket has several mis punched holes that have either not been punched all the way through or only a small hole has been punched which has allowed for several to become jamed up with had water deposits. I am ordering a basket and returning with prescreened parts. W11513243 office to schedule return service.; ordrng 1 W11513243 (Basket)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Jarrell, Texas 76537

David Z

Job Details: 06/03/2025

"Arrived on site to follow up on washer not starting / spinning. Tested unit and found a noticeable buzz from capacitor, and no movement. This indicates a failrd capacitor. Retrieved one from AEX and installed. Tested and found unit is now starting cycles properly with no issues at all. Unit working as designed. Parts used - W11395618."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Round Rock, Texas 78665

Scott

Job Details: 06/03/2025

"Arrived on site for washer flashing error code . Ran diagnostics got 0-5,8-1 codes . Ran component test . Found valve had slow flow , also found drain hose down in drain stand too far down . Replaced valve W11621181 and corrected drain hose . Ran calibration and test wash . All checking normal. No water leaks detected at time of service. Job complete"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, Texas 78660

David Z

Job Details: 06/03/2025

"Arrived on site for washer constantly running drain pump while unit is plugged in and can not be cancelled. Replaced control due to failed pressure sensor on control. Unit is in shop garage and cant be tested, but should be working correctly. Parts used - W11603811. Call completed. Advised maintenance of repair, they are not with me ar service completion to sign for ticket."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Austin, Texas 78745

James K

Job Details: 06/03/2025

"Arrived on site for unit overflowing water. Upon arrival, customer mentioned unit flooded home and found water overflowing from unit. Checked error codes and found no codes stored. Ran diagnostics and passed with no issues. Inspected pressure hose and found no tears. Proceeded to replace W11481108 control. Ran Normal cycle and unit made rattling noise. Inspected underneath unit and found actuator arm faulty. Ordering W10913953 actuator, W11239857 belt and W10721967 splutch assy. No water leaks detected at this time. Customer agreed to reschedule Jun 9th; ordrng 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W10721967 (Splutch assy)"

We serviced a

MAYTAG DRYER

Model MED5100DW1

Near Austin, Texas 78734

James K

Job Details: 06/03/2025

"Arrived on site for unit not spinning. Upon arrival, found unit powering on but when pressing start, unit will not run. Proceeded to disassemble unit and found thermal fuse to read OL. Proceeded to replace WP8577274 thermistor and W10909685 thermal fuse. Tested unit and still same issue. Proceeded to check control when pressing start and control not receiving voltage. Proceeded to replace W10849080 control. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Austin, Texas 78731

James K

Job Details: 06/03/2025

"Arrived on site for unit not cooling properly. Upon arrival, customer stated FC dropped to 30F and started melting food items and refroze again and stayed frozen until day of service. Proceeded to check temperatures with thermocouple and found correct temperatures displayed. Entered diagnostics and found all components to be working. Checked condenser coil and found little to no blockage. Advised customer to monitor unit and if issue occurs again, to call back. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Austin, Texas 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for RR burner not operating . Upon arrival , resident is cooling and cooktop is extremely hot. Did confirm that only the RR element is not operating . Also found oven not operating with control with only partial display. Need to order control and return with prescreened parts. Office to reschedule ; ordrng 1 W11696067 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Waco, Texas 76705

Tyler

Job Details: 06/03/2025

"Arrived on site for refrigerator not making ice. On arrival found ice maker motor stuck mid way in cycle. Replaced ice maker w11700250 and found no leaks, informed customer to allow 3days for bucket to fill. Call complete"

We serviced a

MAYTAG OVEN

Model MER7700LZ3

Near Whitney, Texas 76692

Tyler

Job Details: 06/03/2025

"Arrived on site for range, not turning on the control board. On arrival, confirmed failure and found control board had failed and replaced it with w11548762. Test it oven and found it working as designed.Call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, Texas 78653

Scott

Job Details: 06/03/2025

"Arrived on site for otr microwave making noise . Found unit it dead, and dioed burned up. Replaced dioed W11256462 and used 20A fuse cutoff tester . Powered up u it and got alot of sparking in cabinet. Ordering filter board , mag , cap, hv transformer and may need main harness . Weigh 2 hrs . Call to set return ; ordrng 1 WPW10574736 (Cap) and 1 W10422269 (Filter board) and 1 W10832024 (Mag tstat) and 1 W11545871 (HV transformer) and 1 W11690869 (Main harness) and 1 Weigh2hrs"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Austin, Texas 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for not operating. Upon arrival, ran diagnostics and get F7-E0 load detected when running clean cycle . F0-E9 off balance pause. Inspected suspension and is good. Ran automatic test cycle and test completed correctly. Ran a normal wash cycle and unit is operating correctly. Raised unit to inspect lower components . Did find leveling feet set to lowest setting with evidence of tube touching floor. Raised unit to correct leveling height. All components are good. Based on error codes unit must not be overloaded or load incorrectly. I explained that If the unit detects an out of balance load it will not drain and spin and leave clothes wet."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78723

Joe Z

Job Details: 06/03/2025

"Arrived on site for making noise. Upon arrival, test unit and found noise coming from front bulk hread. Found noise coming from support wheels. Corrected issue using repair kit 4392067. Test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS20EVMS13

Near Austin, Texas 78703

Luis

Job Details: 06/03/2025

"Arrived on site for loud noise and no ice. Found loud noise from damper control,control consistently opening and closing, replaced defective damper control noise no longer present, found icemaker not running through a forced cycle and missing bail arm,replaced icemaker. Icemaker ran through a harvest test,during fill no water,found unit missing water line customer will have a new water installed from house to unit. W10884390,wpw10594329"

We serviced a

JENN-AIR RANGE

Model JGRP536HM05

Near Austin, Texas 78704

James K

Job Details: 06/03/2025

"Arrived on site for front right burner not igniting properly. Upon arrival, proceeded to switch burner caps from other burner heads and found same results. Half the time it will work and the half the time it will not. Upon closer inspection, found ignition to start low and eventually works its way to spark the bottom of burner cap to ignite. Rear left and right is ok but front left and right is inconsistent. Proceeded to remove burner head and attempted to clean all surfaces and weep holes but still same issue. Ordering W11573760 surface igniter and W11319683 burner head. Customer agreed to reschedule Jun 6th ; ordrng 1 W11573760 (Surface igniter) and 1 W11319683 (Burner head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Austin, Texas 78748

Luis

Job Details: 06/03/2025

"Arrived on site for cooling complaint. Evaporator has half frost pattern,no traces of dye,checked compressor compartment no traces of dye,checked pressures low side reading -8 to -10 high side 75 then moved to 90 uploaded pic. Called tech support per tech support can't go of dye for leaks,gave pressure per tech support restriction in system. Tech support wanted refrigerant vacuumed then hold vacuum, flush with nitrogen,charge to 10 grams then vacuum,ran instructions per tech support unit held vacuum,flushed system,added 10 grams,vacuumed unit held vacuum recharged system check low side pressure good checked frost pattern good. No one home for signature Sr#7741696808"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Austin, Texas 78724

Joe Z

Job Details: 06/03/2025

"Arrived on site for continued lighting issues in FC. Upon arrival, inspected unit and confirmed issue. Replaced Fc light switch assembly W114455850. Test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs331sdhm06

Near Austin, Texas 78744

Joe Z

Job Details: 06/03/2025

"Arrived on site for always trips breaker. Upon arrival, unit is unplugged. Breaker is on ON position. Plugged in unit and did not Tripp breaker. Allowed condenser fan, evaporator fan and compressor to all operate for a while. Ran a icemaker harvest test and harvested and called for water correctly. Ran diagnostics to force defrost and heater energizes and operates correctly without tripping breaker. Test diffuser and operates correctly. Test ice and water Dispensers and both operate correctly . I have run all components and cannot duplicate a tripping issue. Began to run unit at normal operation. Inspected evaporator and get correct frost pattern. Cannot duplicate issue at this time. Advised if breaker continues to trip to have breaker replaced per service pointer for breaker tripping nuisance. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Whitney, Texas 76692

Tyler

Job Details: 06/03/2025

"Arrived on site for a refrigerator not making ice. On arrival I confirmed the failure and upon further inspection, I found no ice maker error codes but I did find that the water valve was not opening up to allow water into the ice maker. Replaced w11482383 valve and tested unit, found no leaks, an informed customer to allow twenty four hours for ice bucket to fill call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Scott

Job Details: 06/03/2025

"Arrived on site ,replaced actuatorW11481722 Ran calibration and test wash . All checked normal. Nomwater leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Gatesville, Texas 76528

Robert

Job Details: 06/02/2025

WTW5005KW0 Arrived on site for a washer that is wobbly on ever cycle. On arrival I verified suspension was worn i ran diagnostic no error codes I checked the gearcase no oil leaks . I replaced the suspension then i calibrated. I tested in customer mode product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Temple, Texas 76504

Robert

Job Details: 06/02/2025

WED5620HW2 Arrived on site for a error code F3E3 . On arrival I verified error code I then checked the ventilation to clients home and it needs to be addressed. I removed vent to dryer and showed client before and after test with the vent on and off . I instructed client he needs to contact his home builder to inspect the ventilation to his home. No parts used product is working as its designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78754

Matthew

Job Details: 06/02/2025

Moved to unit to 5303 (vacant). On arrival building elevators are not functioning. Will need to reschedule 2hrs once elevators are functioning. Office to reschedule ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Temple, Texas 76501

Robert

Job Details: 06/02/2025

MED4500MW0 Arrived on site for a dryer not collecting lint. On arrival client stated lint was getting stuck on the external vent to his home. I took apart the dryer and inspected all ventilation and wheel everything looked great I found clients home had a screen that the lint couldn't get through causing blockage I removed screen and test ventilation to dryer its working as its designed no parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF04

Near Temple, Texas 76502

Robert

Job Details: 06/02/2025

GI6SARXXF04 Arrived on site for a refrigerator flashing error code and light issues. On arrival I did see lights were off and the error code was door open while all doors were closed. Further inspection I found that the FC door light switch was was frozen i was able to defrost it and now lights are working and error code for the open door is gone. I ran diagnostic on the light switchs in both compartments all have passed. Product is working as its designed no water leaks visible from the main water supply.

We serviced a

WHIRLPOOL COOKTOP

Model WFE320M0JS3

Near Austin, Texas 78724

Matthew

Job Details: 06/02/2025

Arrived onsite to replace damaged class cooktop. Took pics of before and after. Replaced and tested. Unit is now functioning properly. Job complete. Office to collect from cc on file.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Liberty Hill, Texas 78642

Chris

Job Details: 06/02/2025

Arrived onsite to inspect refrigerator not hold correct temp upon further inspection found rh door gasket ripped at top also found freezer door not making good contact for gasket causing temps also close gap on icemaker causing no ice ordering parts freezer door W11435360 rh door gasket W10846057 office to schedule when parts arrive ; ordrng 1 W10846057 (Rh door gasket) and 1 W11435360 (Freezer door)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Georgetown, Texas 78628

Chris

Job Details: 06/02/2025

Arrived onsite to inspect oven touch screen not responding upon further inspection found console is glitching on the setting temps replaced console W11296171 tested unit at 350 unit is working as designed

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Liberty Hill, Texas 78642

Chris

Job Details: 06/02/2025

Arrived onsite to inspect oven broil not stay lit upon further inspection tested bake & broil both are stay on as designed customer was cooking steaks during this time opening & closing unit upon testing unit is ran unit to 500 could not duplicate issue during service currently unit is working as designed no gas leaks detected during service

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/02/2025

Arrived onsite for wall oven not responding. I found the unit to be power resetting constant. I asked the customer if unit was connected to wifi and she stated they had trouble getting it connected. I flipped the breaker for 5 minutes for a power reset and issue still occurs. I replaced the console and set up wifi for customer so the issue doesn't occur again. Unit is operating as designed and will now recieve required updates. Call complete. Installed W11297728 CONSOLE.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78754

Matthew

Job Details: 06/02/2025

Arrived onsite for unit not heating. Ran test and confirmed unit is tumbling. Checked supply voltage and found l1 with 120vac l2 has 98vac and across the block voltage drops to 30vac s3nt pics to construction. Signed waiver that voltage supply needs to be addressed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/02/2025

Arrived onsite for refrigerator making noise. Upon arrival customer stated now it's isn't making the noise. I checked the rear of the unit and the inside of the FC and no noise present. Evaporator fan sounds as designed and nothing stands out as unusual noise. I suspect there was ice build up on the evaporator fan but cleared it out. Multiple things can cause the noise customer showed me and I cannot pinpoint it if the noise went away. Unit sounds as designed at time of service. No leaks. Call complete. No parts installed.

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/02/2025

Arrived onsite for range burners not working properly. I found the left front burner to not cycle when set to low and staying on. The other burners are working as designed. I replaced the switch for the LF burner and tested the unit. Unit now cycles as designed and is operating as designed. Call complete. Installed 1x W10857622 SWITCH.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS01

Near Leander, Texas 78641

Chris

Job Details: 06/02/2025

Arrived onsite for prediagnosed parts upon arrival removed refrigerator from wall with DA help removed & replaced both valves & filter housing Wpw10121140 Wpw10279866 W11246413 reinstalled unit back in wall tested water dispenser & icemaker unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS02

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/02/2025

Arrived onsite for oven with no operation. I found the thermal fuse to be open again. Thermal fuse is covered by us and spoke with PR to confirm. I replaced the thermal fuse and gave customer information on how to prevent it from occurring. I suspect the fuse blew due to the gasket being flattened at the top. I showed the customer how to reform the gasket. Customer will keep an eye out for it in the future. Unit is now operating as designed and the blower is operating as designed aswell. Call complete. Installed WPW10545255 THERMAL FUSE.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/02/2025

Arrived on-site for oven tripping the breaker. I verified the issue. A burnout was already performed but the house was empty for a couple of months. The breaker is a gfci. I did the burnout and tested the unit. Everything is working as designed

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/02/2025

Arrived on-site for oven not heating found the breaker was tripped. Reset the breaker and checked diagnostics for any error codes. The breaker is a 30amp gfci. I disconnected the ground and heated to 550 degrees. Reconnected the ground and tested unit. Explained what's going on to the customer. No parts used.

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS05

Near Round Rock, Texas 78664

Andrew R

Job Details: 06/02/2025

Arrived onsite for oven door coming off. Customer stated the right hand side had fallen down when in use. When inspecting the hinge i found the lock to be flipped up which caused the door to come loose when opening the door. Customer stated they had house work done behind the oven. I suspect when the work was done the right hand side hinge never got locked down and caused the door to come off when in use. Door is locked in and no signs of it coming loose anymore. Call complete. No parts installed.Spoke with safety 7741648962.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Georgetown, Texas 78633

Brandon B

Job Details: 06/02/2025

Arrived on-site for igniter not stopping. Couldn't replicate the issue. Explained that all of the burners ignite every time. All burners and the oven is working as designed. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Georgetown, Texas 78633

Brandon B

Job Details: 06/02/2025

Arrived on-site for ice not dispensing. Found the solenoid not functioning when I switch to crushed. I'm ordering a solenoid(WPW10309866) for return visit. No parts used. ; ordrng 1 WPW10309866 (Solenoid)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Andice, Texas 78628

Brandon B

Job Details: 06/02/2025

Arrived on-site for frost in the freezer. Verified the issue. Found a gap in the liner. I sealed it up with adhesive(w10841140) everything else is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Andice, Texas 78628

Brandon B

Job Details: 06/02/2025

Arrived on-site for filter getting stuck. Verified the issue. I replaced the housing(w11346622) and installed the customers new filter. No leaks visible.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Hutto, Texas 78634

Andrew R

Job Details: 06/02/2025

Arrived onsite for etching on glasses. I found out from customer that they were using pods and cleaning the dishes before washing. I explained to the customer that pods require you to leave food on the dishes so the enzymes can go for the food and not stick to the dishes. Customer understands and will either switch to liquid detergent or leave food on dishes. No issues with unit itself. No leaks. Call complete. No parts installed.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Georgetown, Texas 78633

Brandon B

Job Details: 06/02/2025

Arrived on-site for dryer not drying clothes. Found no error codes. Ran in service test mode and got not errors. Unit is heating and airflow is good. Advised customer to turn off eco boost and to use timed dry for best performance. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Hutto, Texas 78634

Andrew R

Job Details: 06/02/2025

Arrived onsite for dispenser dripping when in use. Upon arrival customer stated the icemaker also doesn't make ice. I inspected the wires at the door and found them broken. Customer will need a new FC door and a valve as the dispenser didn't change when filter was pulled out. Ordering LW11026428 FC door. Office to RS. No leaks. No parts installed.; ordrng 1 LW11026428 (FC Door (STNLSS))

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78754

Matthew

Job Details: 06/02/2025

Arrived onsite for damaged panel. Confirmed damaged. Took before and after pictures. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Wimberley, Texas 78676

Andrew

Job Details: 06/02/2025

Arrived on site to test unit for very slim/ thin ice cubes. Found sheet of ice was forming then melting and then forming again. Found refrigerant valve was not completely changing over causing issues are valve is not receiving proper voltage. Requesting 3hrs on return visit and office to reschedule. ; ordrng 1 W11735041 (Compressor) and 1 WPW10218037 (Evap) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access port) and 1 WPW10485951 (Transformer)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/02/2025

Arrived on site to test unit for starting on is own. Customer stated unit stated and was actually heating on is own. Was unable to replicate issue. Spoke with safety and was advised not to repair unit. Was advised to have customer continue using unit and if issue persists to contact whirlpool customer service customer had extended warranty through whirlpool. Safety SR#7741645282

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Wimberley, Texas 78676

Andrew

Job Details: 06/02/2025

Arrived on site to test unit for PO(power outage) prompting. Replaced control(W11224256) and found UI not entering diagnostics. Was able to get unit into diagnostics after multiple attempts but not responding as it should. Replaced UI(W11636543) and unit nowmworking as designed. Advised customer to monitor. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Austin, Texas 78747

Leonardo

Job Details: 06/02/2025

Arrived on site to test unit for oven not heating checked model and found we had wrong model and serial. Corrected model and serial number couldnt find anything saying its in warranty. Tenant doesnt have any documentation. Spoke with Selina at the office and she couldnt find anything showing unit is in warranty. Spoke with tenant and told her she needs to get a hold of the landlord and tell them to contact us.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Blanco, Texas 78606

Andrew

Job Details: 06/02/2025

Arrived on site to test unit for no ice production. Found wires to door were cut still. Recommend FC door replacement office to reschedule. ; ordrng 1 LW11037733 (FC door SS)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Blanco, Texas 78606

Andrew

Job Details: 06/02/2025

Arrived on site to test unit for no ice production and no water dispensing. Found water filter was bad. Removed forest and replaced ice maker(W11700250). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78703

Joe Z

Job Details: 06/02/2025

Arrived on site to replace previously ordered part. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEC310S0LB3

Near Austin, Texas 78745

Leonardo

Job Details: 06/02/2025

Arrived on site to replace large burner. Left part at the door per customers request job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Austin, Texas 78704

Joe Z

Job Details: 06/02/2025

Arrived on site to replace dented door. Replaced door 12077880SQ. Job complete

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL24IGX10

Near Austin, Texas 78731

Scott

Job Details: 06/02/2025

Arrived on site to replace control. Customer advised ice maker has been working since last visit with no issues . Did make sure sabbath mode was turned off . No parts installed . Advised customer to monitor for anything unusual. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS11

Near Austin, Texas 78744

Joe Z

Job Details: 06/02/2025

Arrived on site to install previously ordered part. Replaced blower W11441128. Test unit and is operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/02/2025

Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the FC door and reassembled the unit. The refrigerator is now operating as designed. No water leaks observed dueing service. W11652977

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78759

Scott

Job Details: 06/02/2025

Arrived on site for washer stuck in drain mode . Unable to run diagnostics due to co trol keeps kicking out and draining . No issues with harness and pressure hose found . Replaced control trol under SP pointer W11608056. Ran calibration and test wash. No leaks detected at time of service. Job complete

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lago Vista, Texas 78645

Miguel

Job Details: 06/02/2025

Arrived on site for washer leaking. With 2nd man we removed dryer. Found the fill tube from recirculating pump was not fully inserted into the bellow. Removed top panel. Corrected tube position in bellow. Ran test. No leaks. Found evidence of water leak from debris on door. Cleaned and cleared. Also found evidence of soapy water coming from internal rear air vent. Advised customer on soap usage and load size. Call complete

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Copperas Cove, Texas 76522

Justin

Job Details: 06/02/2025

Arrived on site for unit not working. Tried entering diagnostics but unit would not enter into diagnostics. Replaced control and calibrated ran test cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Copperas Cove, Texas 76522

Justin

Job Details: 06/02/2025

Arrived on site for unit not washing . Ran diagnostics checked for error codes f4 e3 and f7 e1. Unit needs new motor. Replaced motor but found sumps left hinge not tightened properly and free spinning attempts to tightened but not tightening notified supervisor. Ordering new sump and motor possible bad wire harness Ordering to office to reschedule. Turned off watervat unit; ordrng 1 W11025157 (Sump and motor) and 1 W11227372 (Wire harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Killeen, Texas 76542

Justin

Job Details: 06/02/2025

Arrived on site for unit not spinning. Inspected unit ran diagnostics checked for error codes. F0 E9 off balance pause code stored. Called Paul for assistance verified from customer stopped spinning during cycle. Unit paused it's self due to how cloth3s were spread around agitator instead of being thrown 8n like a ball. Informed customer on how to properly liad and use unit correctly. Ran test cycle 3 times found no issue sent video to supervisor. No leaks present at this time job completed

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Belton, Texas 76513

Justin

Job Details: 06/02/2025

Arrived on site for unit not making ice. Inspected unit found unit is mak8nt very little ice. Called Paul for assistance in trouble shooting issue. Determined unit has bad valve. Replaced valve and verified no leaks. Customer will monitor no leaks present at this time job completed

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Lago Vista, Texas 78645

Miguel

Job Details: 06/02/2025

Arrived on site for some knobs not matching flame height. Also front left may be too big of a flame. Tested and found simmer knob were on wrong burners. Adjusted flame height for regular burners. Found both front simmer burners are turning off when on simmer. Removed front panel. Adjusted simmer flame height on valves. Found left side not responding. Changed left manifold. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5RHAXNB01

Near Georgetown, Texas 78633

Tyler

Job Details: 06/02/2025

Arrived on site for refrigerator not cooling. On arrival confirmed izzue and found evap fan motor locked up. Coil had even frost pattern but evap motor wasn't circulating airflow. Ordering WP2315549 evap motor. Rescheduled customer for 06-06-25; ordrng 1 WP2315549 (Evap motor)

We serviced a

KITCHENAID COOKTOP

Model KCGS950ESS02

Near Belton, Texas 76513

Justin

Job Details: 06/02/2025

Arrived on site for other burner sparks when igniting different burner. Spoke with customer complaint is when they use one burner other ones igniter are spark8ng. Informed customer thats a normal feature for this cook top. Called supervisor GC to inform customer this is normal and unit operates on a single modular igniter. Customer was understanding of issue after taking with supervisor job completed

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Lago Vista, Texas 78645

Miguel

Job Details: 06/02/2025

Arrived on site for not drying. Unit did not have any errors. Ran test and all components pass. Advised customer of temp setting and dryness settings. New board reset them.. unit may need adjustment. Working as designed. Call complete

We serviced a

KITCHENAID FREEZER

Model KSSO48QMB03

Near Austin, Texas 78703

Luis

Job Details: 06/02/2025

Arrived on site for freezer not freezing. Found ice ball on inlet of evaporator coil ordering a new evaporator ; ordrng 1 WP2306094 (Evaporator) and 1 Wpw10143759 (Drier) and 1 Agr75874401 (Exchanger)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Killeen, Texas 76549

Justin

Job Details: 06/02/2025

Arrived on site for clothes still wet at end of cycle. Ran diagnostics checked for error codes no errors codes at this time. Ran test cycle unit spin just fine. Ran quick wash unit never went into spin clothes all wet at end of cycle. Called Paul for assistance recommended replacing control. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAB5

Near Jarrell, Texas 76537

Justin

Job Details: 06/02/2025

Arrived on site for buttons not responding. Inspected unit and found control no responsive no led. Replaced control and adjusted hinges to customer spec. Tested unit and is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS20

Near Leander, Texas 78641

Miguel

Job Details: 06/02/2025

Arrived on site for bottom oven door being locked. Customer has tried reseting unit but still locked. Upper door works fine. Entered diagnostics and found f6e0. Entered components test and activated lower lock. Verified lock mechanism is working. Verified all components responding properly. Call complete. 162.36 Auth code: U44NRA

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Temple, Texas 76502

Robert

Job Details: 06/02/2025

"F3e1,f1e1 WTW4957PW0 Arrived on site for a washer with draining issues. On arrival I verified it was a long drain i ran diagnostic and found error codes F3E1 AND F1E1 a failed control board. I replaced control board and then i calibrated then ran a test on test mode product is working as its designed. No water leaks visible from the main water supply."

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Gatesville, Texas 76528

Robert

Job Details: 06/02/2025

"F0E5 F0E7. MVW6230RHW3 Arrived on site for a washer, making loud noises when agitating. On arrival I ran a diagnostic and found error codes F0E5 AND F0E7. The first error code is a off balance issue the second is clean washer with afresh cycle detected clothes. Washer was off balance I balanced i let client know not to use clean washer cycle to wash their clothes. I tested in test mode all passed i checked gearcase no oil leaks. Client did say washer is above her bed so I can see it being louder then normal. I tested in customer mode on quick wash no loud nosies at all product is working as its designed no parts used no water leaks visible from main water supply."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Leander, Texas 78641

Miguel

Job Details: 06/02/2025

"Complaint is that dishwasher is not finishing the cycle, not clea ing the dishes. Ran diagnostics and found fae2. All components are working but motor is barely pushing anything water through the spray arms. Replaced motor sump assembly. Verified operqrion. Call complete. W11460945"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Pflugerville, Texas 78660

Wesley

Job Details: 06/02/2025

"Arrived onsitw and found no cool. Foundnbad compressor energizing but not turning over and overloading the start device. Replaced the compressor and added a dye drier and access port. Inspected all joints Pulled vacuum and charged system to spec. Tested unit for copl and found good lowside pressure and heat exchange occurring properly hot discharge line. Installed refrigerator and tested again being sure to let pressures equalize before leaving running. Unit is operating as designed, w11580057, wpw10143759, w11506635"

We serviced a

WHIRLPOOL WASHER

Model WTW6150PB0

Near Round Rock, Texas 78665

Andrew R

Job Details: 06/02/2025

"Arrived onsite for unit not filling. I found the unit to fill in diagnostics but basket engagement failure is present. I found the slider ring to come off and not allowing the basket to turn. If the basket isn't turning the unit cannot sense and thus will not fill. Ordering a slider, clutch, and rotor. Set to RS for 06-05-35. No leaks. No parts installed.; ordrng 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PW02

Near Austin, Texas 78723

Matthew

Job Details: 06/02/2025

"Arrived onsite for unit making vibrating noise intermittently. During visit, could not duplicate any issues. Customer had video but do not hear anything alarming. Explained to customer several nosies associated with normal operation. Also recommended slight level adjustment to give condenser clearance from floor. No cooling issues. Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Niederwald, Texas 78640

Luis

Job Details: 06/02/2025

"Arrived on site. Found defective doors,replaced both doors checked door operation and seal good. Lw10904379,lw10912075,w11223753"

We serviced a

WHIRLPOOL OVEN

Model wfes3530rs0

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/02/2025

"Arrived on site to test unit for tripping breaker, customer stated that now the unit just trips every 30-40 minutes, inspected the unit and found that the elements that where installed on this unit are still the same style with a silicone swedge, ordering the correct elements and reschedule per customer request for 6/6; ordrng 1 W11182108 (Bake element) and 1 W10856603 (Broil element)"

We serviced a

WHIRLPOOL DRYER

Model WED8200YW0

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/02/2025

"Arrived on site to test unit for not starting. Found thermal fuse was reading open. Replaced fuse(WP3390719), cutoff(280148). Unit is now working as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/02/2025

"Arrived on site to test unit for not progressing. Upon arrival customer stated sounds like unit starts but cycle cancels. Tested unit, when starting cycle lid latch actuated multiple times but did not latch. Latch has failed. Replaced latch (W11670519) and started a cycle, unit latched and began to progress. Ran a diagnostic cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADW1

Near Martindale, Texas 78655

Andrey

Job Details: 06/02/2025

"Arrived on site to test unit for not draining, tested unit found that customer had the disposal replaced recently and the drain plug was not removed, removed plug and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near San Marcos, Texas 78666

Tim M

Job Details: 06/02/2025

"Arrived on site to test unit for no ice and broken drawer. Upon arrival customer stated ice maker in the FC has stopped producing ice and the crisper drawer does not hold. Tested unit, found drawer cover clip has broken not allowing drawer to be opened without the front cover disassembling. Also found FC ice maker cycles but does not call for water. Replaced ice maker (W11578780) and cover (WPW10688114) and tested unit, ice maker cycled and called for water properly. Drawer now opens as intended. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Dripping Springs, Texas 78620

Andrey

Job Details: 06/02/2025

"Arrived on site to test unit for loud rattling noise, tested unit was able to narrow down the noise to the motor mount, added sound pads and tested, unit is now running as designed job complete, installed W11113654"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Kyle, Texas 78640

Andrey

Job Details: 06/02/2025

"Arrived on site to test unit for control issues, tested unit found drain pump not disengaging, no issues found with the harness or pressure tube, replaced control and tested unit is now running as designed no leaks detected job complete installed W1111608056"