Service History 251

Near Georgetown, TX 78633
James
Job Details: 01/22/2021
OVEN KITCHENAID KODE300ESS05 Arrived on site and found unit not installed. Tested continuity of components and found all components test good and no direct shorts in unit. Attempted to turn breaker on to test voltage at outlet and breaker immediately trips with unit unplugged. Also found 35 amp breaker installed on oven circuit and it should be a 40 amp per installation manual. Instructed builder on findings. Unit should operate properly once electrical circuit repaired. Job complete
Near Belton, TX 76513
Tyler
Job Details: 01/22/2021
REFRIGERATOR GE PFSS5RKZASS Arrived on site for refrigerator that the customer side of the lights were dimming and not turning on all the way and if the icemaker would work. Verify that the integrity and continuity of all the door switches were intact and there was no signs or evidence of internal damage also verified that the LEDs were all also intact and working though they were all dim they were all trying to turn on and show no signs of power shortages between them but rather indicated that none of them are actually being supplied the proper voltage I also found that occasionally the evaporator fan would kick on and off at random when it wasn’t supposed to and that compressor with sometimes get more power than it should and other times would start dying off way too quickly and not turn back on I was able then to check voltage throughout the cabinet to the fridge And was able to narrow down that the supply issue is coming from the main control in the back of the fridge there was a
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/22/2021
DRYER MAYTAG MED7230HW1 "Arrived on site to replace valve from previous diagnosis. Verified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Austin, TX 78728
Justin
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to install previously diagnosed parts. Installed all parts and issue still occurred.
Near New Braunfels, TX 78130
Andrew
Job Details: 01/22/2021
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to diagnose unit for burnt wires on terminal block. Spoke with whirlpool safety and received parts and labor concession. Needing terminal block, terminal nuts, and main wire harness to fix issue. Office to reschedule.———; ordrng 1 W11416047 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (TERMINAL BLOCK)"
Near Manor, TX 78653
Matthew
Job Details: 01/22/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for range front trim coming off. Upon inspection found failed part is actually part of the front glass door. Will need to order and replace SS outer glass door.; ordrng 1 W11176456 (glass-door)
Near New Braunfels, TX 78130
Noah D
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for loud screeching noise, per Techline replaced the main control and gearcase, tested unit completely, cycled 2 times without sounds. All functions returned. Complete"
Near Georgetown, TX 78626
James
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and installed new valve. Tested operation and found water not dispensing. Removed water line in cabinet to door hinge and found to be frozen. Cleared ice and reinstalled line. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Tyler
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site to install previously diagnosed icemaker. Upon arrival I was able to disassemble and then reinstall the new icemaker that was needed for the refrigerator after that I was able to retest number 44 and 45 and diagnostics to ensure that the icemaker is now harvesting and filling with water as designed customer was also able to keep temperature recordings of the refrigerator since our last visit and was able to confirm that the unit has been staying around zero and 38° as designed as well informed customer will take 24 to 96 hours to fill the bucket all the way up with ice but let us know if anything else were to occur. Call complete.
Near Mustang Ridge, TX 78610
Robert
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived on job for complaints of noise. Found the line out of compressor making contact with frame causing noise. Move line and add pads. No leaks detected at time of service
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78704
Wesley
Job Details: 01/22/2021
WASHER MAYTAG MHWE251YG00 "Arrived onsite and found f5e3 replaced latch due to failed latch symptom. Unit responded exactly the same. Locking the door but clicking for unlock and throwing f5 e3 error. Ordering 2 man and control as well as new latch just in case part was bad out of box. units are stacked in tight closet. Also ordering bellow as there is a small tear at 6oclock. ; ordrng 1 Stackedunit (2 man) and 1 W10373842 (Control) and 1 Wpw10253483 (Latch), ordrd 1 W10290499 (Bellow)"
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
WASHER MAYTAG MVW7230HW0 "Arrived on site to inspect washer for not working correctly, upon inspection found overload error codes and a long drain error, checked fill, drain and found no issues, lock was not closing, found wire not plugged in, plugged in latch and all functions returned. Complete"
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for light socket cover no coming off.
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS31ES0JS01 "Arrived on site to test unit for oven door not staying open. Tested unit and found door was closing when opened all the way. Replaced hinges, tested unit, unit works good. Customer was happy with improvement. Job complete."
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
FREEZER WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for issues with water leaking, upon inspection found the door very off causing leaking in icemaker, checked in freezer and found a defrost issue starting, customer stated UI in drawer was not operating, ordering harness drain and control, instructed customer to defrost unit. Office to reschedule ; ordrng 1 W10776916 (DRAIN ) and 1 W11170612 (HARNESS) and 1 WPW10677119 (CTRL)"
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
WASHER MAYTAG MVWB765FC3 "Arrived on site on site to test unit for not starting cycles. Found error code F6E3(communication error). Replaced control, tested unit, unit works good. Ran diagnostics cycle and all functions operating as designed. No leaks detected at time of service. Job complete."
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived onsite for unit making noise during operation. Tested unit serval times to be sure the unit isn’t making any abnormal noises. No abnormalities in noises found. Let customer know that the unit will make the noises currently made for the unit to work and that the noise may carry over into the nearest room because some of the noise may echo a little bit from its current location. Also re leveled unit for customer. No issues at this time. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not allowing any selection, upon inspection found the front UI shorted. Was not given part, ordering UI. Office to reschedule ; ordrng 1 W11478519 (UI )"
Near China Spring, TX 76633
Jonathan
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled unit and replaced the icebox fan, refrigerator compartment evaporator fan, and damper control. Reassembled unit and plugged in at in unit begin to I called Techline and spoke to Robert SR# 7729693084. He documented the repairs made today and advised that there were no other solutions that he could find for this unit seeing as we replaced all DC components. Advise customer to call back if they have further problems. Call complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed part. Removed damaged pivot clip and installed both new pivot clips in their place. Clips are working as designed. Job completed.
Near Leander, TX 78641
Paul
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite for a refrigerator to reinstall the old FC door gasket because the new gasket was torn. I installed the original gasket. After inspecting the door I found the FC door twisted causing it not to seal correctly and look even with the RC door. The door needs to be replaced.. Ordering LW11026425 DOR-FIP.; ordrng 1 LW11026425 (DOR-FIP)
Near Austin, TX 78747
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for cooling complaint. Found control locked unable to reset or program diagnosed a defective control,installed a new control,power cycled unit unit powered on"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site for DOESN'T SEEM TO BE PUSHING WATER THROUGH ARMS/SOAP IS NOT FULLY DISSOLVING. Placed in diagnostics and F4E3 came up. Ran through full diagnostics and all other components are operating as designed. No leaks detected.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/22/2021
DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect washer for a broken door seal, upon inspection I found the door seal completely torn, replaced door seal and glued seal to door. Complete"
Near Austin, TX 78703
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for freezing in fresh food section. Found gasket missing from door chute ordering gasket and thermistor ; ordrng 1 WPW10287601 (Seal)
Near Leander, TX 78641
Tommy
Job Details: 01/22/2021
DISHWASHER GE ZDT915SSJ2SS Arrived onsite for dishwasher leaking. Put unit through multiple tested pulled and inspected unit looked throughout sump and water lines and could not fine leak.
Near Leander, TX 78641
Tommy
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for previously diagnosed parts. Upon arrival replaced console and control after turning unit off at breaker. Tested unit with new control and console. Unit is operating as designed. Preformed heat test and spoke with customer on Importance of WiFi connection.
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/22/2021
VENTHOOD WHIRLPOOL WVU57UC0FS1 Arrived on site to install previously diagnosed parts. Blower fan was damaged in the box. Ordering two blower fans JIC one is damaged upon return visit. Customer knows we will contact him as soon as the blower fans arrive to reschedule. ; ordrng 2 W11100658 (Blower fan)s
Near Georgetown, TX 78628
James
Job Details: 01/22/2021
WASHER MAYTAG MVWX655DW1 Arrived on site and installed new cold valve. Tested operation and found unit working properly. Job complete
Near Cedar Creek, TX 78612
Andy
Job Details: 01/22/2021
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop glass damaged. Inspected unit and found cooktop glass cracked. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Kayman
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived onsite for refrigerator not making ice. Upon inspection I found the ice bin with a small amount of deformed ice cubes inside. I inspected for proper seal of the adapter and I found that I can fit all of my fingers between the ice box and rear wall of the FC as per service pointer # W10545058 I will need to order and replace the adapter kit (W10612142). ; ordrng 1 W10612142 (adapter)
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
DISHWASHER AMANA ADB1400AGB1 Arrived onsite for unit leaking. Tested unit. Unit is working as designed. No leaks at this time. Job complete
Near Leander, TX 78641
Justin
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for a dishwasher not closing. On arrival customer stated they finally closed it. Upon further inspection I found latch on unit physically worn down and slanted not allowing a great connection. I installed new latch and put unit through diagnostics cycle. Unit is not working as designed. I also noticed that prior to service there was part of the LED out on UI. Not harming function of unit at this time. Call complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Arrived onsite for refrigerator not dispensing water. Upon arrival found unit filter incorrectly installed. Removed filter tested unit valve is operating as designed. Tested with putting filter set. Filled 5 large cups of water. Unit is operating as designed.
Near Georgetown, TX 78633
James
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and found unit rolled out and turned off. Ran diagnostics test 4 to test sealed system and found no function from sealed system. Unplugged unit to reset controls and ran test 4. Found sealed system now activating but did not complete all steps. Found ui and main control not communicating properly. Unit will need both to repair. Office to schedule return services due to part availability ; ordrng 1 AUTHO (AUTHO)
Near Austin, TX 78737
Robert
Job Details: 01/22/2021
WASHER MAYTAG MVWC565FW2 Arrived on job for complaints of smell. Found the drain hose has an additional hose connected to it about 8-10 feet. Explain to customer that the plumbing set up is incorrect and will result in not draining properly. Called tech line 7729809901.
Near Austin, TX 78703
Leonardo
Job Details: 01/22/2021
OVEN WHIRLPOOL RBD275PDQ4 Arrived on site to replace fuse. Replaced fuse test unit and unit test good both ovens heating correctly job complete.
Near Round Rock, TX 78681
Kayman
Job Details: 01/22/2021
WASHER KENMORE 796.4154921 Arrived onsite for washer showing DE error and has to be manually drained to complete a cycle. Upon inspection I found the drain pump very weak and sounded abnormal. I found the DE error present for a door switch error. I accessed and replaced both the drain pump and door latch. I tested the unit and it is now working as designed. No leaks were detected during time of service.
Near Buda, TX 78610
Leonardo
Job Details: 01/22/2021
DISHWASHER GE GSD4060V00SS Arrived on site to test unit for unit leaking. Found leak coming from valve. Replaced valve test unit and unit test good no leaks present at this time
Near Georgetown, TX 78626
James
Job Details: 01/22/2021
RANGE KITCHENAID KFDC506JSS00 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Salado, TX 76571
Tyler
Job Details: 01/22/2021
RANGE FRIGIDAIRE FES367ABG Arrived on site for rains that customer stated helmet head caught on fire. Upon further inspection I found that the bake element was the only thing damage on the unit the element head just cracked and bubbled and then calls the heat to catch fire of the material that the elements made of. ; ordrng 1 318255006 (element)
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL ED2LHAXMB00 Arrived onsite for unit not dispensing ice. Tested unit. Found that the dispenser motor was not working. Replaced dispenser motor. Tested unit. Unit tested good. No issues at this time. Job complete
Near Elgin, TX 78621
Matthew
Job Details: 01/22/2021
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for dishwasher rack falling. Upon inspection found lower rack wheel assembly failed. Will need set of four wheel assembly’s replaced. Office to contact customer. ; ordrng 4 WPW10195417 (lower roller asm)s
Near West Lake Hills, TX 78746
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL GR9FHMXPS01 "Arrived on s tie for water leaking. Diagnosed a frozen drain,cleared obstruction from drain checked water flow through drain good.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/22/2021
WASHER WHIRLPOOL MHW6630HC0 Arrived onsite for still off balance. Tested unit and found unit operating as designed with a robe and some towels. Smooth operation. Customer states consistently noisy and banging. Sighted washing a back pack and causing noise and vibration. Explained aspects of balancing theory.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/22/2021
OVEN KITCHENAID kebs207sss04 "Arrived on site for double oven top over not heating inverter 250°. Inspected unit and work area. Gained access to control and measured resistance on bake element and found at 60 ohms. Found element grounded to frame. Will need to replace element to repair. Removed failed element and installed new. Tested on bake mode, all tested good.
Near Kyle, TX 78640
Robert
Job Details: 01/22/2021
RANGE WHIRLPOOL WFC150M0JB0 Arrived on job for complaints of front left burner not working properly. Tested socket with rear right burner and it works properly. Ordered replacement burner. Part only needs to be dropped off on return. ; ordrng 1 W11396790 (ELEMENT )
Near Manor, TX 78653
Matthew
Job Details: 01/22/2021
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not functioning. Upon inspection found failed thermal fuse. Replaced fuse, tested unit and unit is functioning properly. Also made recommendations to customer to decrease the length of the vent hose to eliminate risk of buildup."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/22/2021
MICROWAVE KITCHENAID kemc307kwh02 Arrived on site to install previous diagnosed parts. Removed failed high side voltage and installed new. Assembled unit and installed. Tested operation. All tested good.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/22/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for Cooktop right front element only small one works - Electric and Induction Cooktop - PRE-ID Element. Found element not heating completely. Only the inner element was heating up. New element had a hairline crack in the outer edge insulator. The customer was not satisfied with this element due to the crack. Explained the element was still in working order. Customer still requested. New element without a crack in the outer insulation. Ordering to elements plus a switch to return and complete repair. ; ordrng 1 W10911303 (Switch) and 2 WPW10275049 (Element)s
Near Leander, TX 78641
Lou
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the console display failure, I removed and replaced the console and tested. Unit is operating as designed. Customer advised they will connect unit to WiFi. I provided new SAID# and Whirlpool WiFi Connect Team number to the customer of they needed assistance. Job completed."
Near Austin, TX 78735
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site to install parts. Removed drain,cleared drain line in liner,installed a new drain tube,replaced deli control powered unit on tested deli operation unit working as designed.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site for Wont drain, having to reset multiple times then stopping in the middle of cycle. Ran diagnostics and got F10E2. Tested vent fan and it failed. Ordering vent fan and control to return and complete repair. ; ordrng 1 W11416460 (Vent Fan) and 1 W11184028 (Gasket) and 1 W11410066 (Control)"
Near Wimberley, TX 78676
Richard
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL WOC95EC0AS00 "Arrived onsite for the microwave not heating. During testing found that the inverter board, magnetron, control wil need to be replaced. Installed customer provided inverter board and magnetron. Installed control. Microwave tested good and is heating.
Near Driftwood, TX 78619
Richard
Job Details: 01/22/2021
WASHER MAYTAG MVW7232HW0 Arrived onsite for the washer not turning on.replaced UI and it did not resolve the issue. Replaced ACU control and the factory WiFi was displayed . Called tech line and unplugged the washer 5 times. After doing that the washer turned on but did not start a cycle. Put diagnostics and found that the UI has no model or serial number stored in its memory. Causing the issue . The old control board did not transfer the software to the UI because it was defective. Tech line stated to replaced the ACU control again . After replacing the control plug in the washer and wait 5 mins before proceeding. Sr 7729804872. Ordered parts and office to schedule ; ordrng 1 W11419171 (Control)
Near Austin, TX 78727
Wesley
Job Details: 01/22/2021
WASHER GE GTW330ASK1WW "Arrived onsite and tested unit for repeat failure. Found unit spinning and draining as designed in drain and spin cycle. Before replacement of capacitor unit would stop spin cycle before reaching hi speed spin and repeat cycle. Tested load of sheets on bulky items. Everything seemed normal until the spin cycle when it drains completely and begins to spin, but never reaches a hi speed spin and after about 8 minutes, stops spinning and starts filling again. After utilizing in house tech support, we replaced the more shifter and the control. After replacing the control the unit performed a proper drain and spin. I advised the customer on the repair. All checks good."
Near Spicewood, TX 78669
Brandon
Job Details: 01/22/2021
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to replace pump, pump was not sent with parts had to reschedule. ;
Near Bertram, TX 78605
Cliff
Job Details: 01/22/2021
DRYER MAYTAG MDG7400AWW Arrived on site to convert dryer to propane and replace limit thermostat. Converted unit properly and replaced thermostat and tested unit. Found all is operating properly at this time.
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for unit not keeping power on. Tested unit. As soon as unit got plugged in. Power would trip out the lights and other sockets. Called tech line. Said that double plug is not recommended. Need a single dedicated plug connected straight to the breaker box to keep unit consistently powering at 120v. Got Sr#7729810323. No issues at this time. Job complete
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 "Arrived onsite for unit giving wrong freezer temperature. Called Tech line, suggested to change freezer thermistor. Need to reschedule. Customer had ice build up. Let customer know to unthaw the unit 24hrs prior to returning. ;
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/22/2021
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site to diagnose an oven that is not cooking at proper temperatures. Tested unit and found both ovens cooking 10° too hot. Adjusted calibration offset to compensate. All is working properly at this time and no other repairs are needed.
Near Austin, TX 78725
Scott
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for light out in fridge . Found freezer led light mod had failed . Replaced module,all iChat’s are on and functioning properly. No water leaks detected at time of service. Job complete."
Near Kyle, TX 78640
Robert
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on job for complaints of freezer light not working. Found switches good will need module for freezer. ; ordrng 1 W11449273 (MODULE )
Near Austin, TX 78703
Wesley
Job Details: 01/22/2021
WASHER MAYTAG MVWB835DW3 "Arrived onsite and tested thoroughly for leaks of any kind and was unable to replicate a leak. Customer stated it was a small amount of water to the left of the unit, barely enough notice. Advised customer water can occasionally splatter over.
Near Austin, TX 78746
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL KSSC48QVS06 "Arrived on site for water leaking. Diagnosed water leaking from icemaker housing,replaced defective emailer power cycled unit icemaker ran through a cycle and filled with water no leaks
Near Austin, TX 78758
Kayman
Job Details: 01/22/2021
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer that won’t start or power on. Upon inspection I found that after cycling power at the breaker the unit would still not turn on. I accessed the terminal block and tested voltage. I found only 117Vac from L1 to L2 and 3Vac from L1 to ground. When 240Vac is needed to operate the unit. I checked the outlet as well and found the same voltage present. I advised that they would need to have a licensed electrician come out to correct the voltage issue for us to properly diagnose the unit. Job complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL KOCE500ESS11 "Arrived on site to diagnose a microwave that is making unusual noise. I was able to isolate noise to one of three components. Appliance manager, noise filter, and light transformer for microwave will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 W11325786 (M/w am control) and 1 W11398764 (Filter board) and 1 W11238401 (Transformer)"
Near Andice, TX 78628
Jonathan
Job Details: 01/22/2021
OVEN WHIRLPOOL WOD77EC0HS02 "Arrived on site for lower oven not working. Performed diagnostics mode and checked error code history found F8-E1, lower cooling fan. Ran component test and found fan turning. Tested DC voltage for hall sensor and found 5 volts. Inspected wire harness and cooling fan. Replaced fan assembly. Installed unit and tested operation. All tested good."
Near Austin, TX 78731
David
Job Details: 01/22/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to exchange range control panel from cosmetic damage. Exchanged panel and retested unit. All is now working as designed. Call complete.
Near Austin, TX 78731
David
Job Details: 01/22/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to exchange damaged control panel cover. Replaced control panel cover and retested unit. All is working as designed. Call complete.
Near Leander, TX 78641
Justin
Job Details: 01/22/2021
DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site to install previously diagnosed parts. Installed new harness and control. Put unit into diagnostics and ran test cycle. Unit is now working as designed. No leaks observed at time of service.Call complete.
Near Austin, TX 78737
Robert
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDF530PAYM3 "Arrived on job for complaints of not cleaning, ran diagnostics and found heater not working. Will need heater to complete. ; ordrng 1 W10518394 (heater)"
Near Austin, TX 78731
David
Job Details: 01/22/2021
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to exchange range control panel from cosmetic damage. Exchanged panel and retested unit. All is now working as designed. Call complete.
Near Austin, TX 78726
Justin
Job Details: 01/22/2021
REFRIGERATOR JENN-AIR JS48SEDBDA Arrived on site for refrigerator with cooling loss in FC. Measured temps and found FC at 18°F and RC at 35°F. I put unit into diagnostics mode and found the evaporator thermistor reading as opened. I found a bad evap thermistor which needs to be replaced. Ordering parts and office to reschedule.; ordrng 1 67001995 (Evap Thermistor)
Near Wimberley, TX 78676
Richard
Job Details: 01/22/2021
DRYER MAYTAG MEDB835DW1 Arrived onsite for the dryer making a noise. During testing found that the idler pulley was the causing the noise. Replaced pulley and dryer tested good. Complete
Near Austin, TX 78730
Kevin
Job Details: 01/22/2021
WASHER MAYTAG MHW5630HW0 "Arrived on site customer has experienced leaking after one load, Inspected Washer and the only evidence of water is around the Bellow, took one picture. Replaced the Bellow and ran a diagnostic cycle and washer did not leak. No further repair is required at this time, job complete"
Near Leander, TX 78641
Lou
Job Details: 01/22/2021
MICROWAVE MAYTAG UMC5200BAS06 "Arrived on site to inspect microwave losing power after use. Upon further inspection, I tested the unit with a cup of water for 1 min. After the heating cycle, the unit gave three notification alarms then lost power. I pulled the unit from the wall and removed the cover and plugged it back in. At this point, it was not turning on. I found 125V at the outlet and getting 125V at the filter board and 125V being sent out from the filter board but the unit would not power up. I checked continuity at the power cord and it was good. I am ordering the main control, all the switches and the filter board. Also ordering CNOTE-AUTHORIZATION (AHS). Unit out back into place and left unplugged for safety. ; ordrng 1 3405-001033 (switch micro) and 1 DE96-00399B (filter,noise) and 1 W10261245 (pcb) and 2 WP3405-001034 (switch- mi)s"
Near Georgetown, TX 78626
Tommy
Job Details: 01/22/2021
WASHER AMANA NTW4516FW3 Arrived onsite for unit long fill. Upon arrival found unit long fill error code and unit hot valve operating as designed but cold side damaged. Replaced valve and tested unit is now filling as designed. Tested spin agitation and drain. All operating as designed. Job Completed.
Near Georgetown, TX 78626
Lou
Job Details: 01/22/2021
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer error codes. Upon further inspection, customer advised that the display doesn’t keep time while the unit is washing and will show the CL code randomly. This is a 2 person job/stacked unit. Pulled the dryer down from the washer and removed the top panel from the washer and tested in diagnostics. Unit showed no error codes and operated as designed. Due to the issues the customer is experiencing, I removed and replaced the console and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Justin
Job Details: 01/22/2021
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for refrigerator not making ice. I tested temps and found the FC at 5°F and the RC at 31°F. I tried to gain access to ice maker but found it frozen shut. Once I gained access to ice maker I found large sheet of ice along bottom of it. Ice maker is testing and running as designed. Water is seeping into ice maker allowing it build up and freeze. Need to replace valve. Ordering part. ; ordrng 1 W11043013 (Inlet Valve)"
Near Austin, TX 78747
Leonardo
Job Details: 01/22/2021
COOKTOP WHIRLPOOL KECD866RBL05 Arrived on site to test unit for all burners not going from high to low. All burners staying on high. Replaced all burners Test all burners and burners test good job complete.
Near Manor, TX 78653
Scott
Job Details: 01/22/2021
WASHER WHIRLPOOL MVWB765FW0 Arrived on site for LF a error code . Ran diagnostics got valve thermistor error code and long fill code . Getting no hot water . Checked and getting proper supply . Ordering housing . No water leaks detected at time of service. Call to set return .; ordrng 1 W11172234 (HOUSING )
Near Burnet, TX 78611
Cliff
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water valve failed causing icemaker fill tube to freeze over. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78628
James
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. Found ice maker has ice in mold but will not cycle. Found connection for bail arm at motor jammed. Unit will need new ice maker to repair. ; ordrng 1 WPW10300024 (icemaker)
Near Austin, TX 78723
Scott
Job Details: 01/22/2021
REFRIGERATOR MAYTAG MFI2568AES Arrived on site for freezer not cooling . Fridge has been running normal for past couple days before visit in talking to customer . Figured out freezer evap had frozen over possibly due to door not closing properly . Also mullion is starting to fall off due to liner of door is cracking .
Near , TX 78738
Robert
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on job to replace previously diagnosed part. After replacement test operation. Microwave heating normally.
Near Hutto, TX 78634
Paul
Job Details: 01/22/2021
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for a range that gets to temp but will not stay at temp and the burner will not light again unless the cycle is cancelled and restarted. I tested the ignition system and checked the burner for correct flame. I found delayed ignition with the burner causing it to explode when it did light and choke the flame out. I made adjustments to the air shutter and changed the air fuel mixture and I adjusted the bake Ignitor. I tested the oven at 500 degrees and the unit is cycling the burner on and off and its working as designed. I did find the tip of the bake ignitor slightly worn and explained to the customer that this would probably need to be replaced in the future. Call complete.
Near Austin, TX 78753
Scott
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for wash to spin clothes out also not filling properly . Got 2 different thermistor error code and off balance . Found oil leaking on stator . Ording housing ,gear case slider , clutch . No water leaks detected at time of service. Call to set return . Autho; ordrng 1 AUTHO and 1 W10734521 (SLIDER ) and 1 W10754448 (CLUTCH ) and 1 W11130239 (HOUSING ) and 1 W11455453 (GEAR CASE )"
Near Round Rock, TX 78665
Kayman
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to install previously diagnosed parts. I accessed and removed the pantry harness. I replaced the harness. I accessed and replaced the RC evap fan assembly. I added some shims to the evap drip pan to level it for better water flow. I re assembled the unit and restored power. The unit began to cool. I advised that it will take between 12 and 24 hours before the unit is back up to optimal temps. No leaks were detected during time of service. Job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/22/2021
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site to replace failed sealed system parts, when pulling the machine out to gain access to back side of unit, found failed external drain pump. Ordering drain pump, will also need sealed system job done ; ordrng 1 Cnote (Office to reschedule) and 1 Cnote (Parts research external drain pump) and 1 Cnote (3 hour job) and 1 Cnote (SS tech)"
Near Leander, TX 78641
Tommy
Job Details: 01/22/2021
REFRIGERATOR MAYTAG MFI2569VEM Arrived onsite for refrigerator still freezing upon arrival found rc was 27 degrees. Found unit thermistor and freezer thermistor were good. Tested unit damper. Damper is good. Found unit control must be misreading. Ordering new control. ; ordrng 1 WPW10310240 (Hv control)
Near Kyle, TX 78640
Kevin
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and inspected refrigerator and found no ice production, set a refrigerator into a diagnostic cycle and icemaker cycles properly on test 29 but when icemaker fill test 31 is ran no water is dispensed into icemaker tray. valve can be heard humming and disconnected waterline at the bottom of the freezer door and confirm it is not frozen through the door. A new double valve will be needed to correct issue will also bring a new icemaker to ensure repair on the next visit.; ordrng 2 WP2300868 (Union)s"
Near Leander, TX 78641
Paul
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for a dishwasher thats not drying. I ran diagnostics and found no stored error codes. The unit completed the cycle and worked as designed with the heater working in the wash cycle and the dry cycle. The vent fan also is working. I went over detergent use and the importance of using rinse aid in the machine with the customer. Call complete.
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
WASHER MAYTAG MVWC465HW2 Arrived onsite to replace belt to unit. Replaced belt. Tested unit. Unit tested good. No leaks at this time. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 01/22/2021
RANGE WHIRLPOOL WFG505M0BS0 Arrived on site to test unit for oven tripping breaker. Test unit and unit trips breaker only when oven is coming on. Test unit and found bad valve and igniter.
Near Austin, TX 78730
Kevin
Job Details: 01/22/2021
OVEN KITCHENAID KOSE500ESS00 "Arrived on site and replaced thermal fuse diagnosed on previous visit, after replacement started oven on a preheat and took one picture of it heating properly., job complete"
Near Austin, TX 78746
Luis
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for cooling complaint. Compressor and fans running no frost pattern on evaporator diagnosed unit will need a compressor and evaporator,job will need 2 hrs for repairs. ; ordrng 1 W11256565 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W10507884 (Compressor) and 1 Wqp10913906 (Access valve) and 1 2hrs (2 hrs)"
Near Austin, TX 78722
Scott
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL KMHS120ESS9 Arrived on site for open close flashing . Foundtab on inter lock failed causing cam to get push too far back . Replaced upper interlock . Unit is now heating to wp specs
Near Leander, TX 78641
Jonathan
Job Details: 01/22/2021
WASHER MAYTAG MVW7232HW0 "Arrived on site for washer showing to rotate knob durning cycle. Customer had video showing error and moisture was on control at time of fault. Gained access to UI and to address service pointer W11436354. Found ribbon bent and all most folded. Corrected ribbon and added silicone to bottom on UI panel to keep moisture getting to UI control. Assembled unit and performed diagnostics mode. Checked fault code history and found no faults stored. Ran diagnostics cycle. All tested good, no water leaks detected."